{ "count" : 76154, "data" : [ { "id" : "6a30800ff292fd229c061347", "title" : "Clinical Services Director", "company" : "Habitat Health", "salary" : { "min" : 175500.0, "max" : 245500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Clinical Services in Sacramento, CA, adjusted for the healthcare industry and company size." }, "location" : "Sacramento PACE", "locations" : [ "Sacramento PACE" ], "timestamp" : "2026-06-16T10:22:14.291", "fingerprint" : "f052e186ec753b7939a779c865a8c2c47664dd2f6b33fc63da3b2c82c1f49166", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/habitathealth/jobs/5263610008", "externalId" : "5263610008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sacramento", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.5810606,-121.4938950" } ], "locationText" : "Sacramento, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "coreResponsibilities" : "Manage daily operations, Oversee staff performance, Develop operational strategies, Ensure regulatory compliance, Manage budgets and resources, Improve operational efficiency, Liaise with external partners, Report on operational metrics", "teamCollaboration" : "Cross-functional teams; External partners", "outcomesObjectives" : "Achieve operational targets; Enhance service delivery", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com. Habitat Health | Clinical Services Director (RN) Location: Sacramento, California Position: Full-time Work Location Type: Onsite Company Overview: At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. To achieve this, we provide personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com. Role Scope: The Clinical Services Director, reporting to the Executive Director, focuses on the management of the Habitat Health clinic, rehabilitation services, social work, and behavioral health services. This includes providing ongoing guidance and support to the Interdisciplinary Team (IDT) as a member of the leadership team. Core Responsibilities & Expectations for the Role Create a center experience that participants want to spend time in, and team members love. Establish a team that cares and creates joy, an environment where all participants and team members belong, and lead a service-oriented operation. Continue to raise the bar, including leading the clinical quality improvement process. Constructively seek and share feedback and quickly implement changes in order to improve how the center and the PACE program as a whole achieve their goals and mission. Establish and honor Habitat values within the team. Accountable for the delivery of high-quality clinic, social work, behavioral health services, and rehab services. Provide ongoing clinical guidance and support to the IDT and provide back-up planning and facilitation of the IDT meetings as needed. Direct clinic and social work operations including hiring, training, supervising, and mentoring team members and ensuring clear and effective workflows. Ensure participants experience smooth care transitions between settings (hospitals, skilled nursing facilities, home, etc.), deploy team members as needed, and work collaboratively with the clinical team, Operations Manager, and Medical Director. Achieve key performance indicators as outlined in monthly operating reviewing and weekly tactical meetings. Maintain compliance with PACE, ADHC, and DHCS regulations inclusive of audit prep, monitoring non-compliance, and implementation of corrective action plans. Performs related duties as assigned, including, but not limited to filling gaps in direct participant care. Required Qualifications: Active and unrestricted Registered Nurse (RN) License in the state of California. A minimum of 8 years’ experience in healthcare delivery/operations. 5+ years’ experience in supervisory or administrative capacity, demonstrated aptitude to mentor and develop team members. Bachelor’s degree in nursing or related field. Knowledge and experience to treat participants and oversee complex clinical needs. Experience in complex brick and mortar healthcare delivery. Excellent communication and leadership skills. Proof of medical clearance for communicable diseases, including a TB test. Proof that all immunizations are up to date. Proof of current CPR/BLS certification required or requirement to obtain within 30 days of employment. Proof of valid CA driver’s license, personal transportation, good driving record and auto insurance as required by State law. Preferred Qualifications: Master's Degree is preferred in a related field including but not limited to business administration, health care administration, nursing, social service, psychology, therapy (occupational, physical, speech, recreational), dietetics, gerontology. Bilingual: Spanish preferred. Experience leading multidisciplinary healthcare teams. PACE, ADHC and/or value-based care experience preferred. Experience in or leading case management function. Compensation: We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $160,000-$190,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. COVID-19 Vaccination Policy At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note we have a COVID-19 vaccination policy to keep both our team members and participants safe as an essential requirement of this role. Requests for reasonable accommodation due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment. Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at careers@habitathealth.com. E-Verify Participation Notice This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/. Notice: Federal law requires Habitat Health to verify the identity and employment eligibility of all persons hired to work in the United States. Habitat Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.", "summaryDescription" : "Clinical Services Director at Habitat Health. Manage daily operations. Oversee staff performance", "postedDate" : "2026-06-16T01:17:53.921", "createdAt" : "2026-06-16T01:17:53.921", "lastUpdated" : "2026-06-16T10:22:14.291", "ingestTimestamp" : "2026-06-16T01:17:53.921", "mongoId" : "6a30800ff292fd229c061347", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175500, "salaryAnnualMax" : 245500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308778f292fd229c08945d", "title" : "Clinical Services Manager", "company" : "Luminary Hospice", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Manager in the Healthcare industry in Columbus, United States, adjusted for seniority and company size." }, "location" : "Columbus, Ohio, United States", "locations" : [ "Columbus", "Ohio", "United States" ], "timestamp" : "2026-06-16T10:29:21.788", "fingerprint" : "be812109f51a66005b7d8f1299ae782cf858ab11c32188e767ddbe32b2c2fa44", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luminaryhospice/jobs/5255658008", "externalId" : "5255658008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "Job Title/Position: Clinical Service Manager Reports To: Director of Clinical Services About Luminary Hospice: At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. About the role: The Clinical Services Manager (RN) is responsible for the overall direction of hospice clinical services. The Clinical Services Manager establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy. Job Responsibilities: Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel. Assists the Executive Director/Administrator in the preparation and administration of the organization's budget. Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues, or expenses. Evaluates performance of team. Assists and develop skills and techniques in evaluating the performance of clinicians and supportive care staff. Assists with hiring, evaluations, and terminations of organization personnel. Conducts annual evaluations on clinicians and supportive care staff, or more frequently if indicated. Oversees the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities. Assures proper maintenance of clinical records in compliance with local, state, and federal laws. Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services. Develops, implements, and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated. Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel. Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization. Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures. Assures compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP hospice standards. Informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel. Promotes hospice referrals in the health care community. Perform other duties as assigned. Job Qualifications:   Bachelor's degree in nursing is must. Master's degree in nursing or related healthcare field, preferred. Maintains an active nursing license that is in good standings in the state of Indiana. At least 3-5 years of experience in healthcare management, hospice, or palliative care and/or training in end-of-life care preferred. At least 2-5 years of experience with Medicare Hospice Certification as well as CHAP guidelines preferred. Knowledge of hospice care and the services provided to patient and family/caregiver through an interdisciplinary group. Proficient in MS Office applications and ability to learn department and job-specific software systems. Demonstrate organizational skills. Demonstrate effective verbal and written communication skills. Demonstrate analytical skills when problem-solving. Demonstrate high attention to detail and a high degree of accuracy.     Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. Equal Employment Opportunity: Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. Compensation and Benefits: Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.", "summaryDescription" : "Clinical Services Manager at Luminary Hospice", "postedDate" : "2026-06-16T01:21:45.592", "createdAt" : "2026-06-16T01:21:45.592", "lastUpdated" : "2026-06-16T10:29:21.788", "ingestTimestamp" : "2026-06-16T01:21:45.592", "mongoId" : "6a308778f292fd229c08945d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57774d8ee00a09b6a1c", "title" : "Director, Clinical Services", "company" : "Connections Health Solutions", "industry" : "Healthcare", "salary" : { "min" : 135500.0, "max" : 198500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director, Clinical Services in Leesburg, United States, adjusted for industry and company size." }, "location" : "Leesburg, Virginia, United States", "locations" : [ "Leesburg", "Virginia", "United States" ], "timestamp" : "2026-06-15T07:55:41.722", "fingerprint" : "d710936f39977342221e27cd338fdf3e36f848f0c6d74b60674f701b1743a65f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/connectionshealthsolutions/jobs/4266097009", "externalId" : "4266097009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Leesburg", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1154506,-77.5645607" } ], "locationText" : "Leesburg, Virginia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Clinical operations", "Service delivery", "Quality assurance", "Performance improvement", "Fiscal health management" ], "softSkillsList" : [ "Leadership", "Coaching", "Mentorship" ], "hardSkills" : [ { "name" : "Clinical operations", "level" : "intermediate" }, { "name" : "Service delivery", "level" : "intermediate" }, { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Performance improvement", "level" : "intermediate" }, { "name" : "Fiscal health management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coaching" }, { "name" : "Mentorship" } ], "majorSkills" : "Clinical services leadership, Team development, Operational oversight", "majorSkillsList" : [ "Clinical services leadership", "Team development", "Operational oversight" ], "coreResponsibilities" : "Provide leadership and oversight of clinical interdisciplinary teams, Plan clinical operations and service delivery, Develop clinical operations and service delivery, Implement clinical operations and service delivery, Evaluate clinical operations and service delivery, Ensure individual-centered care, Ensure timely care, Ensure safe care, Ensure effective care, Ensure equitable care, Ensure efficient care, Ensure recovery-oriented care, Partner with Medical Leadership, Support development of clinical programming, Support development of operational workflows, Support development of service delivery models, Identify opportunities to improve operational efficiency, Identify opportunities to improve clinical outcomes, Identify opportunities to improve documentation practices, Identify opportunities to optimize reimbursement, Establish a culture of clinical excellence, Establish a culture of accountability, Establish a culture of continuous improvement, Establish a culture of professional growth, Promote timely feedback, Promote constructive feedback, Promote consistent feedback, Provide clinical supervision, Provide mentorship, Provide coaching, Support staff development initiatives, Support leadership development initiatives, Support program development initiatives, Maintain accountability for clinical quality, Maintain accountability for service delivery outcomes, Maintain accountability for performance improvement initiatives, Oversee Quality Assurance and Performance Improvement (QAPI) activities, Ensure clinical services align with organizational standards, Ensure clinical services align with strategic priorities, Ensure clinical services align with community needs, Collaborate with Compliance leaders, Collaborate with Quality leaders, Collaborate with Operational leaders", "teamCollaboration" : "Interdisciplinary clinical team; Cross-functional teams; Clinical and operational functions", "domainKnowledge" : "Behavioral health crisis care; Recovery-oriented treatment; Clinical documentation; Reimbursement requirements; QAPI activities; Emergency behavioral health", "domainList" : [ "behavioral-health-crisis-care", "recovery-oriented-treatment", "clinical-documentation", "reimbursement-requirements", "qapi-activities", "emergency-behavioral-health" ], "domainSpecificKnowledge" : [ "Behavioral health crisis care", "Recovery-oriented treatment", "Clinical documentation", "Reimbursement requirements", "QAPI activities", "Emergency behavioral health" ], "documentationSkills" : "Clinical documentation; Documentation practices", "innovationCreativity" : "Embrace change and innovation", "specialRequirements" : "Mandatory vaccination policy, Fully vaccinated, Obtain exemption pursuant to Company’s exemption process, Able to obtain State of Virginia Fingerprint Clearance Card, Able to pass VA DBHS background check, Able to pass VA DSS background check", "outcomesObjectives" : "Support exceptional patient care; Support operational excellence; Support organizational outcomes; Support long-term success of Loudoun facility; Build a clinical culture; Build high-performing teams; Build exceptional care experiences; Support growth of clinical operations; Support implementation of clinical operations; Support sustainability of clinical operations; Support fiscal health of clinical operations; Improve access; Inspire hope; Provide the right support", "qualificationsBasic" : "7 years clinical behavioral health operations experience, 5 years progressive leadership experience, Experience managing P&L, Experience leading large behavioral health teams, Must perform Safe Clinch restraint techniques, Must obtain State of Virginia Fingerprint Clearance Card, Must pass VA DBHS background check, Must pass VA DSS background check", "qualificationsPreferred" : "Master's degree in healthcare administration, Master's degree in Social Services, Master's degree in Nursing, 10+ years clinical crisis operations experience, 5 years progressive leadership experience with P&L, Advanced licensure in Nursing, Advanced licensure in Behavioral Health, Experience in emergency behavioral health", "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. What You'll Do: The Director, Clinical Services in partnership with the Vice President of Clinical Operations, is responsible for the overall leadership, direction, and oversight of clinical services and the individual care experience within the facility. This role ensures the delivery of high-quality, recovery-oriented, and clinically effective services while maintaining compliance with regulatory, documentation, and reimbursement requirements. An essential component of this position is the development and leadership of a high-performing interdisciplinary clinical team that collaborates effectively across clinical and operational functions to support exceptional patient care, operational excellence, and organizational outcomes. This role also offers an exciting opportunity to help shape and support the launch and long-term success of Connections Health Solutions' new Loudoun facility, brining innovative, recovery-oriented behavioral health crisis care to the community while helping build a strong clinical culture, high-performing teams, and exceptional care experiences from the ground up. This position is also responsible for supporting the growth, implementation, sustainability, and fiscal health of the facility’s clinical operations. The Director, Clinical Services helps establish the tone and culture of the facility by actively engaging in staff development, leadership coaching, performance management, and continuous improvement initiatives. Clinical Operations & Service Delivery Provides leadership and oversight of all clinical interdisciplinary teams in the planning, development, implementation, and evaluation of clinical operations and service delivery. Ensures care is individual-centered, timely, safe, effective, equitable, efficient, and recovery-oriented. Partners closely with Medical Leadership to ensure consistent, high-quality clinical service delivery across all clinical disciplines. Supports the development of clinical programming, operational workflows, and service delivery models that enhance patient outcomes and organizational performance. Identifies opportunities to improve operational efficiency, clinical outcomes, documentation practices, and reimbursement optimization through effective clinical and billing processes. Leadership & Team Development Establishes and models a culture of clinical excellence, accountability, continuous improvement, and professional growth. Promotes timely, constructive, and consistent feedback to reinforce positive performance and address opportunities for development. Provides clinical supervision, mentorship, coaching, and leadership support to clinical staff in accordance with applicable licensure and regulatory requirements. Supports staff, leadership, and program development initiatives that strengthen team effectiveness, engagement, and clinical service delivery. Quality, Compliance, & Risk Management Maintains accountability for clinical quality, service delivery outcomes, and performance improvement initiatives across the facility. Oversees Quality Assurance and Performance Improvement (QAPI) activities and ensures clinical services align with organizational standards, strategic priorities, and community needs. Collaborates closely with Compliance, Quality, and Operational leaders to ensure clinical services, supervision, documentation, training, and practices remain compliant with all regulatory, accreditation, payer, and organizational requirements. Participates in ongoing program compliance monitoring and works collaboratively with operational and support departments to ensure quality, safety, compliance, and service excellence standards are consistently achieved. Financial & Operational Performance Oversees the fiscal management of clinical operations, including participation in budget development, monitoring revenue and expense performance, analyzing variances, and implementing operational adjustments to support financial sustainability. Supports the overall growth, implementation, sustainability, and operational performance of the facility while maintaining a focus on quality outcomes and fiscal responsibility. Clinical Strategy & Program Development Supports the development and implementation of strategic clinical initiatives, programs, and workflows that align with organizational priorities and evolving community needs. Ensures timely and accurate completion of reporting requirements, audits, external deliverables, and responses to Managed Care Organizations (MCOs), regulatory agencies, and other stakeholders. Community & External Partnerships Represents the organization within the local community and maintains collaborative partnerships with counties, Departments of Health, MCOs, hospitals, law enforcement, and other community stakeholders to support continuity of care and community engagement. Additional Responsibilities Performs all other duties as assigned in support of facility operations, patient care, and organizational initiatives. What You'll Bring: Bachelor’s degree in behavioral health, social services Independent clinical licensure in Virginia State as a Licensed Mental Health Professional (LMHP). This category includes Psychiatrists (D. O. or M.D.), Clinical Psychologists (Psy. D. or Ph.D.), Psychotherapists, Clinical Social Workers (LMSW or LICSW), Marriage and Family Therapists (LMFT), Psychiatric Nurses (RN, LNP, MHNP, NPP), Mental Health Counselors (LPC, LPC-R), and Addiction Counselors (CSAC) 7 years of clinical behavioral health operations experience 5 years of progressive leadership experience Experience or responsibility in managing P&L Experience leading large behavioral health teams - with multiple service lines, and large clinical teams in a high acuity 24-hour facility environment Must be able to perform Safe Clinch restraint techniques The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment Must be able to obtain a State of Virginia Fingerprint Clearance Card Must be able to pass Virginia Department of Behavioral Health & Development Services (VA DBHS) background check Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search It would be great if you had: Master's degree in healthcare administration, Social Services, or Nursing 10+ years of clinical, crisis operations, or relevant experience 5 years of progressive leadership experience including P&L responsibility Advanced licensure in Nursing or Behavioral Health Experience in emergency behavioral health including policies, procedures, and regulatory expectations What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.", "summaryDescription" : "Director, Clinical Services at Connections Health Solutions. Skills: Clinical services leadership, Team development, Operational oversight. Provide leadership and oversight of clinical interdisciplinary teams. Plan clinical operations and service delivery", "postedDate" : "2026-06-13T21:21:55.679", "createdAt" : "2026-06-13T21:21:55.679", "lastUpdated" : "2026-06-15T07:55:41.722", "ingestTimestamp" : "2026-06-13T21:21:55.679", "mongoId" : "6a2ca57774d8ee00a09b6a1c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135500, "salaryAnnualMax" : 198500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Clinical operations", "Service delivery", "Quality assurance", "Performance improvement", "Fiscal health management", "Leadership", "Coaching", "Mentorship", "Clinical services leadership", "Team development", "Operational oversight", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Behavioral health crisis care", "Recovery-oriented treatment", "Clinical documentation", "Reimbursement requirements", "QAPI activities", "Emergency behavioral health" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f8974d8ee00a08ecb14", "title" : "Clinical Services Manager", "company" : "Luminary Hospice", "industry" : "Healthcare", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Clinical Services Manager in Fort Wayne, United States, adjusted for manager seniority and the healthcare industry." }, "location" : "Fort Wayne, Indiana, United States", "locations" : [ "Fort Wayne", "Indiana", "United States" ], "certifications" : [ "Active nursing license in Indiana" ], "timestamp" : "2026-06-15T00:16:22.289", "fingerprint" : "b461de879495bf792b95463ebe27c76c60d6075b6dbf3f9baac68061264ebbcd", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luminaryhospice/jobs/5255554008", "externalId" : "5255554008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Wayne", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0799898,-85.1386015" } ], "locationText" : "Fort Wayne, Indiana, United States", "experienceLevel" : "Manager", "technicalSkills" : "MS Office", "professionalSkills" : [ "Hospice care", "End-of-life care" ], "hardSkillsList" : [ "Organizational skills", "Analytical skills", "Attention to detail", "Accuracy" ], "hardSkills" : [ { "name" : "Organizational skills", "level" : "intermediate" }, { "name" : "Analytical skills", "level" : "intermediate" }, { "name" : "Attention to detail", "level" : "intermediate" }, { "name" : "Accuracy", "level" : "intermediate" } ], "majorSkills" : "Hospice clinical services, Patient services, Performance evaluation", "majorSkillsList" : [ "Hospice clinical services", "Patient services", "Performance evaluation" ], "coreResponsibilities" : "Oversee direct and indirect patient services, Assist with budget preparation and administration, Interpret operational indicators for census changes, Evaluate team performance, Assist with hiring, evaluations, and terminations, Conduct annual evaluations on staff, Oversee maintenance of patient clinical records, Assure proper maintenance of clinical records, Maintain adequate inventory of supplies and equipment, Develop and evaluate orientation program, Provide orientation for new personnel, Plan and implement in-service programs, Plan and implement continuing education programs, Assist with evaluation of organization performance, Assure quality and safe delivery of hospice services, Assist in development of organization goals, Develop, recommend, and administer policies, Assure compliance with laws and standards, Share information on changes in nursing and hospice, Promote hospice referrals, Perform other duties as assigned", "teamCollaboration" : "Interdisciplinary group", "domainKnowledge" : "Hospice care; End-of-life care; Medicare Hospice Certification; CHAP guidelines; Federal laws; State laws; Local laws", "domainList" : [ "hospice-care", "end-of-life-care", "medicare-hospice-certification", "chap-guidelines", "federal-laws", "state-laws", "local-laws" ], "domainSpecificKnowledge" : [ "Hospice care", "End-of-life care", "Medicare Hospice Certification", "CHAP guidelines", "Federal laws", "State laws", "Local laws" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Patient clinical records", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Occasionally lift up to 50 pounds", "qualificationsBasic" : "Bachelor's degree in nursing, Active nursing license in Indiana", "qualificationsPreferred" : "Master's degree in nursing or related healthcare field, 3-5 years healthcare management, hospice, or palliative care experience, 2-5 years Medicare Hospice Certification experience, 2-5 years CHAP guidelines experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Title/Position: Clinical Service Manager Reports To: Director of Clinical Services About Luminary Hospice: At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. About the role: The Clinical Services Manager (RN) is responsible for the overall direction of hospice clinical services. The Clinical Services Manager establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy. Job Responsibilities: Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel. Assists the Executive Director/Administrator in the preparation and administration of the organization's budget. Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues, or expenses. Evaluates performance of team. Assists and develop skills and techniques in evaluating the performance of clinicians and supportive care staff. Assists with hiring, evaluations, and terminations of organization personnel. Conducts annual evaluations on clinicians and supportive care staff, or more frequently if indicated. Oversees the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities. Assures proper maintenance of clinical records in compliance with local, state, and federal laws. Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services. Develops, implements, and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated. Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel. Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization. Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures. Assures compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP hospice standards. Informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel. Promotes hospice referrals in the health care community. Perform other duties as assigned. Job Qualifications:   Bachelor's degree in nursing is must. Master's degree in nursing or related healthcare field, preferred. Maintains an active nursing license that is in good standings in the state of Indiana. At least 3-5 years of experience in healthcare management, hospice, or palliative care and/or training in end-of-life care preferred. At least 2-5 years of experience with Medicare Hospice Certification as well as CHAP guidelines preferred. Knowledge of hospice care and the services provided to patient and family/caregiver through an interdisciplinary group. Proficient in MS Office applications and ability to learn department and job-specific software systems. Demonstrate organizational skills. Demonstrate effective verbal and written communication skills. Demonstrate analytical skills when problem-solving. Demonstrate high attention to detail and a high degree of accuracy.     Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. Equal Employment Opportunity: Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. Compensation and Benefits: Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.", "summaryDescription" : "Clinical Services Manager at Luminary Hospice. Skills: Hospice clinical services, Patient services, Performance evaluation. Oversee direct and indirect patient services. Assist with budget preparation and administration", "postedDate" : "2026-06-12T22:15:20.232", "createdAt" : "2026-06-12T22:15:20.232", "lastUpdated" : "2026-06-15T00:16:22.289", "ingestTimestamp" : "2026-06-12T22:15:20.232", "mongoId" : "6a2c5f8974d8ee00a08ecb14", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Organizational skills", "Analytical skills", "Attention to detail", "Accuracy", "Hospice clinical services", "Patient services", "Performance evaluation", "Hospice care", "End-of-life care", "Medicare Hospice Certification", "CHAP guidelines", "Federal laws", "State laws", "Local laws", "Active nursing license in Indiana" ], "skillCount" : 15, "jobCategory" : "other", "jobSubcategory" : "agency-team", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2c688274d8ee00a0903aa0", "title" : "Spécialiste Support Services Financiers", "company" : "Pennylane", "industry" : "Customer Success", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Mid-level Spécialiste Support Services Financiers in Rouen, France, with adjustments for the FinTech industry and remote work." }, "location" : "Rouen", "locations" : [ "Rouen" ], "timestamp" : "2026-06-15T11:46:08.370", "fingerprint" : "416bf23d233b05af2769816266e8216bcdeb00abd8940981f5de403666422b37", "source" : "ashby", "language" : "fr", "applyUrl" : "https://jobs.ashbyhq.com/pennylane/4b0ef149-1e1f-4db0-8417-ad3c459c13dc/application", "externalId" : "4b0ef149-1e1f-4db0-8417-ad3c459c13dc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rouen", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "remote", "geo" : "49.4404591,1.0939658" } ], "locationText" : "Rouen, France", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Services financiers", "Gestion comptable", "Gestion financière", "Pilotage financier" ], "hardSkillsList" : [ "Support applicatif", "Support technique" ], "hardSkills" : [ { "name" : "Support applicatif", "level" : "intermediate" }, { "name" : "Support technique", "level" : "intermediate" } ], "majorSkills" : "Support client, Expertise produit", "majorSkillsList" : [ "Support client", "Expertise produit" ], "coreResponsibilities" : "Intégrer la CSM Academy, Se former sur le produit, Se former sur l'équipe, Apprendre sur l'entreprise, Apprendre sur la vision, Apprendre sur les départements, Répondre aux demandes clients, Gagner en autonomie, Prendre commandes portefeuille client, Gérer demandes clients complexes, Contribuer création supports aide, Contribuer actualisation supports aide, Partager connaissances comptables, Partager expérience terrain, Porter voix client, Porter usage client, Partager retours équipes produit, Devenir expert produit, Faire gagner efficacité équipe, Identifier axes amélioration, Prendre contrôle projets", "teamCollaboration" : "Interlocuteur privilégié clients; Point de relais central; Collaborer efficacement équipe; Collaborer avec départements; Partager connaissances collègues; Partager expérience terrain collègues; Partager retours équipes produit", "domainKnowledge" : "Services financiers; Gestion comptable; Gestion financière; Pilotage financier", "domainList" : [ "services-financiers", "gestion-comptable", "gestion-financiere", "pilotage-financier" ], "domainSpecificKnowledge" : [ "Services financiers", "Gestion comptable", "Gestion financière", "Pilotage financier" ], "documentationSkills" : "Création supports aide; Actualisation supports aide", "continuousLearning" : "CSM Academy; Formation continue produit; Formation continue équipe", "problemSolvingSkills" : "Investigation problèmes; Apporter réponse problème; Apporter solution problème; Escalader problème équipes techniques", "outcomesObjectives" : "Développer autonomie client; Faire gagner efficacité équipe", "qualificationsBasic" : "Expertise métier et plateforme, Réceptionner les demandes, Qualifier les demandes, Apporter des réponses rapides, Apporter des réponses impactantes, Gérer des demandes complexes, Identifier les parties prenantes, Collaborer au sein de l'équipe, Collaborer avec les départements", "qualificationsPreferred" : "Portefeuille client, Création de supports d'aide, Actualisation de supports d'aide, Partager connaissances comptables, Partager expérience terrain, Partager retours aux équipes produit, Identifier axes d'amélioration, Mener au succès des projets", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ? Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance. Ici, votre expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs finances. Découvrez un lieu où vos compétences seront valorisées et où vous pourrez façonner l'avenir de la gestion financière. Notre vision Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes. Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise. Parallèlement, nous aidons les cabinets d'expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus de temps sur la partie conseil et accompagnement de leurs clients. À propos de Pennylane Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. En 5 ans d'existence, nous sommes parvenus à : \uD83D\uDCBB Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant \uD83D\uDCB0 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoïa, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leur début \uD83D\uDC68‍\uD83D\uDC69‍\uD83D\uDC67‍\uD83D\uDC66 Passer de 7 cofondateurs à une équipe de 1000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches! \uD83C\uDF0D Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail très flexible \uD83E\uDD1D Gagner la confiance de milliers d'utilisateurs et obtenir d'excellents retours https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz \uD83D\uDE80 Déjà plus de 900,000 TPE/PME et plus de 6000 cabinets d’expertise-comptable utilisent Pennylane en France ! Pourquoi ce rôle est-il si important chez nous ? En tant que Spécialiste Support Services Financiers, tu te positionnes comme un expert métier et plateforme. Tu es l'interlocuteur privilégié de notre base clients qui a choisi Pennylane comme logiciel central de leur gestion comptable et financière. Tu te trouves donc au cœur de l'expérience client 360 et fais profiter les clients et leurs comptables de la pleine puissance de Pennylane au service de leur croissance. Comment vas-tu contribuer au projet ? En tant que membre de l'équipe Support applicatif et technique, tu es le point de relais central entre nos clients Dirigeants, leurs Comptables internalisés et l'équipe Support. Tu es en contact quotidien avec les utilisateurs et cherches à comprendre les problèmes qu'ils rencontrent. Après investigation, ton but est d'apporter une réponse ou solution à ton interlocuteur, ou quand cela est nécessaire, d'escalader le problème aux équipes techniques. Quelles seront tes missions au quotidien ? 3 premiers mois : - Tu intègres la CSM Academy et tu te formes en continu sur le produit et les rouages de l'équipe. - Tu apprends tout ce qu'il faut savoir sur notre entreprise, notre vision, et nos différents départements. - Tu apprends à identifier toutes les parties prenantes et à collaborer efficacement au sein de ton équipe, ainsi qu'avec les différents départements. - Tu commences à répondre à des demandes des clients liées à nos services financiers : tu réceptionnes les demandes, les qualifies et apportes des réponses rapides et impactantes. 4 à 6 mois : - Tu gagnes en autonomie et prends intégralement les commandes de ton portefeuille client. - Tu commences à gérer des demandes clients de plus en plus complexes. - Tu contribues à la création et à l’actualisation des supports d’aide à disposition du client afin de développer leur autonomie. - Tu partages à tes collègues tes connaissances comptables et ton expérience \"terrain\". - Tu portes la voix et l’usage du client et partages aux équipes produit des retours construits. Et ensuite... : - Tu deviens un expert produit et fais gagner en efficacité ton équipe en identifiant les axes d'amélioration - Tu prends le contrôle et mènes au succès des projets qui te tiennent à cœur et qui te font progresser Profil recherché - Expérience de plusieurs années au sein d’une “néo-banque”, d’une banque en ligne ou d’une banque traditionnelle. - Excellente compréhension du système bancaire. - Expérience précédente en support B2B requise. - À l’aise avec des échanges téléphoniques quotidiens avec les clients. - Un travail en direct avec le dirigeant est un plus (conseil interne par exemple). - Disponible pour des horaires roulants et adaptés aux besoins des clients. - Un intérêt pour la technologie est un plus avec notamment la connaissance des produits des Fintech actuelles du marché. Poste ouvert au télétravail avec 2 jours de déplacements à Paris au sein de nos locaux par mois (frais pris en charge). Process de recrutement - Entretien en visio avec Simon Peraldo - Senior Recruiter (30 min) - Entretien en visio avec Vincent Lambert - Responsable de l’équipe (1h) - Dernier échange visio avec Johan Chrzanosvski - Head of Customer Care, et Maxime Leclercq - Head of Financial Services (45 min) \uD83C\uDF81 Ce que l’on peut t'offrir : \uD83C\uDFE5 Une mutuelle parmi les meilleures sur le marché (Alan Blue et Alan Mind) \uD83C\uDF5C Des tickets restaurants (Carte Swile) \uD83C\uDFDD Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés \uD83C\uDDEC\uD83C\uDDE7 La possibilité de perfectionner ton anglais grâce à Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds \uD83E\uDDD1‍\uD83D\uDCBB Un budget dédié chaque mois pour tous nos Pennylaners, favorisant le travail depuis la maison ou en espace de coworking \uD83C\uDFE2 Une facilité d’accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris \uD83D\uDCB5 Une enveloppe de BSPCE \uD83C\uDFC3‍♀️ Un accès à 8000 salles de sport partout en France et plus de 300 activités de bien-être via notre partenaire Gymlib \uD83D\uDCBB Un Mac \uD83C\uDF89 Nous pratiquons de nombreux sports ensemble et avons à cœur de nous réunir régulièrement autour d’événements d’entreprise tels que les Tech Days (qui permettent aux Pennylaners en remote de se réunir tous les 3 mois) ou notre séminaire d’entreprise qui a lieu une fois par an, et qui favorise de grands moments de cohésion pour toutes et tous. Pour t'épanouir chez Pennylane, il faudra: -Parler anglais (le niveau est évalué et apprécié en fonction du département auquel tu postules) -Apprécier travailler dans un environnement en changement constant -Faire de la collaboration une priorité au sein de son équipe ou avec d'autres parties prenantes -Avoir un recul suffisant pour prioriser les actions à fort impact business dans son activité quotidienne. Nous savons que certaines personnes sont moins susceptibles de postuler que d'autres si elles estiment ne pas remplir l'intégralité des critères. Si tu hésites, nous t'encourageons à postuler quand même : qui sait, cela pourrait être le début d'une collaboration significative et durable ! Information importante à destination des candidat(e)s Les tentatives d’arnaque au recrutement sont en hausse. Nous vous invitons à rester vigilant(e) lors de vos échanges. Candidature uniquement via nos canaux officiels : postulez exclusivement via nos offres publiées sur nos supports officiels (site carrière, pages officielles partenaires). Vérifiez systématiquement l’adresse e-mail de l’expéditeur : nos communications sont envoyées depuis des adresses professionnelles avec les domaine @pennylane.com http://pennylane.com ou @pennylane-partners.com . Nous ne vous demanderons jamais de paiement, ni d’informations financières (coordonnées bancaires, paiement pour un entretien, achat de matériel, etc.) dans le cadre du recrutement. Si une telle demande vous est faite, il s’agit d’une fraude. Nous vous invitons à ne pas répondre et à nous le signaler immédiatement.\" Encourageant la diversité, équité et inclusion sous toutes ses formes, Pennylane offre un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux et en remote. Nous nous engageons à fournir les mêmes chances à tous nos candidats, indépendamment de leurs origines sociales et ethniques, genres, religions, orientations sexuelles ou handicaps. \uD83C\uDDEB\uD83C\uDDF7 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement \uD83C\uDDEC\uD83C\uDDE7 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement \uD83C\uDDE9\uD83C\uDDEA Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement", "summaryDescription" : "Spécialiste Support Services Financiers at Pennylane. Skills: Support client, Expertise produit. Intégrer la CSM Academy. Se former sur le produit", "createdAt" : "2026-06-14T09:03:53.954", "lastUpdated" : "2026-06-15T11:46:08.370", "ingestTimestamp" : "2026-06-14T09:03:53.954", "mongoId" : "6a2c688274d8ee00a0903aa0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Support applicatif", "Support technique", "Support client", "Expertise produit", "Services financiers", "Gestion comptable", "Gestion financière", "Pilotage financier" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305193f292fd229cf027e5", "title" : "Director of ABA Clinical Services", "company" : "Centria Autism", "industry" : "Healthcare", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of ABA Clinical Services in Decatur, United States, adjusted for industry and seniority." }, "location" : "Decatur, Georgia, United States", "locations" : [ "Decatur", "Georgia", "United States" ], "timestamp" : "2026-06-16T09:12:17.068", "fingerprint" : "126920d7304b10b4f407196b6434cffb52ef519fdac279ad136a21d4c2c60bee", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/centriaautism/jobs/8289789002", "externalId" : "8289789002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Decatur", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.8736613,-84.5740953" } ], "locationText" : "Decatur, Georgia, United States", "experienceLevel" : "Director", "rawDescription" : "Are you an experienced BCBA ready to lead a team, shape clinical quality, and make a lasting impact? At Centria Autism, our Directors of Clinical Services are more than managers, they’re mentors, collaborators, and drivers of clinical excellence. This is your opportunity to lead ABA services in a dynamic, mission-driven environment where quality comes first, staff are supported, and children thrive. Compensation it’s about shaping the future of care. Apply today and take the next step in your leadership journey. Centria is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.", "summaryDescription" : "Director of ABA Clinical Services at Centria Autism", "postedDate" : "2026-06-15T23:16:39.914", "createdAt" : "2026-06-15T23:16:39.914", "lastUpdated" : "2026-06-16T09:12:17.068", "ingestTimestamp" : "2026-06-15T23:16:39.914", "mongoId" : "6a305193f292fd229cf027e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305193f292fd229cf025e9", "title" : "Associate Director of Clinical Services", "company" : "Centria Autism", "industry" : "Healthcare", "salary" : { "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Phoenix, Arizona, United States", "locations" : [ "Phoenix", "Arizona", "United States" ], "timestamp" : "2026-06-16T08:57:17.364", "fingerprint" : "cf3ff4959e879734ea1e43291b48978c9a3a2d4857412fa0d434c62bbac39cee", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/centriaautism/jobs/8591152002", "externalId" : "8591152002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "rawDescription" : "Are you a skilled Board Certified Behavior Analyst (BCBA) who is passionate about empowering fellow Clinical Leaders? If you’re a natural mentor that thrives when disseminating clinical knowledge, and inspiring clinical excellence in new & future BCBAs, this is the perfect role for you. Our Commitment to Children At Centria, we believe in making a lasting positive impact. We offer top-quality, compassionate ABA therapy through child-led engagement and fun learning experiences. In this role, you will be integral in ensuring our individualized programs and treatment plans are developed and delivered with the highest standards of care by training, mentoring, and supporting Clinical Apprentices, Behavior Consultant Trainees, and new Supervising Clinicians. Compensation and Incentives: Let's Talk! We know that outstanding clinical quality is invaluable, and we are ready to compensate accordingly. We invite all applicants to share their salary expectations, and we are fully prepared to tailor a package that reflects your unique clinical experience and value. This position offers: 1. Base salary up to $105,000 (based on experience). 2. Signing bonus. 3. Monthly and weekly bonus structure averaging $1,000 or more per month! What Centria Offers: Clinical Quality First – We prioritize outcomes, not billables. Our proprietary CareConnect platform streamlines everything from treatment planning to data collection so you can stay focused on care, not paperwork. Assent-Based Care at Scale – Lead meaningful change through our commitment to assent, practical functional assessment, and skills-based treatment, built into every part of our model. Real Work-Life Balance – Predictable caseloads, manageable schedules, and dedicated support teams mean no last-minute chaos and no burnout. You're Never Alone – With layered support from Clinical Directors, Area Clinical Directors, and our Clinical Excellence Team, you'll always have someone in your corner. No Operational Headaches – We handle the logistics. From scheduling to onboarding of technicians, our operations team keeps everything running smoothly behind the scenes. Career Growth on Your Terms – Whether you're driven to lead your own Center/Academy, or apply your skills in a new department, we’re committed to supporting your growth. We Invest in You – From CEU stipends and paid CEU days to exclusive internal training events, we’re serious about keeping you sharp—and helping you level up. Perks That Actually Matter – Annual, all-inclusive vacation for two, early wage access, a company car or mileage reimbursement, and full benefits. No Non-Compete – We don’t believe in holding people back. We believe in supporting your professional agency, even if that takes you on a path outside of Centria in the future. Your Role & Impact as an Associate Director of Clinical Services: The Associate Director of Clinical Services will also assist in maintaining an efficient supervision structure, monitoring compliance, and ensuring high standards of care across their assigned cases as a Credentialed Case Supervisor or Supervising Clinician. Clinical Quality & Supervision – Act as the supervising LBA for assigned cases with BCTs, guaranteeing exceptional client outcomes and supervision compliance. Responsibilities include mandatory monthly client and family sessions, data-driven treatment oversight, and providing coaching and direction to BATs, while maintaining a small independent caseload.. Training and Mentorship – Drive the comprehensive development of Behavior Analytic Trainees (BATs) by providing licensure-focused coaching, delivering initial and ongoing training in assessment and clinical programming, and facilitating competency and performance evaluations in collaboration with the Director of Clinical Services. Compliance and Documentation – Ensure all clinical supervision complies with BACB and Arizona Revised Statute 32-2091 standards. Conducting routine audits of contracts, session notes, fieldwork submissions/logs. Maintaining updated records of treatment plans & progress reports. Contribute to Culture & Team Collaboration – Partner with the Director of Clinical Services and Operations Director for case assignment decisions, supporting complex or high-acuity cases as needed, Contribute to center culture & participate in local team-building efforts, and support clinical operations. Lead by Example – Promoting high standards and set expectations for all team members through personal example and demonstrating Centria’s values through your consistent behavior & actions. At Centria, you’re not just a BCBA - you’re a clinical leader, a mentor, and a changemaker. If you’re ready to grow your career without sacrificing your values, apply today and join a team that invests in your clinical excellence! Centria is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.", "summaryDescription" : "Associate Director of Clinical Services at Centria Autism", "postedDate" : "2026-06-15T23:16:36.821", "createdAt" : "2026-06-15T23:16:36.821", "lastUpdated" : "2026-06-16T08:57:17.364", "ingestTimestamp" : "2026-06-15T23:16:36.821", "mongoId" : "6a305193f292fd229cf025e9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 105000, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c688274d8ee00a0903a9f", "title" : "Spécialiste Support Services Financiers", "company" : "Pennylane", "industry" : "Customer Success", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Mid-level Spécialiste Support Services Financiers in Caen, France, with adjustments for the FinTech industry and company size." }, "location" : "Caen", "locations" : [ "Caen" ], "timestamp" : "2026-06-15T04:52:11.485", "fingerprint" : "585de250b2b9633625475b510962f391256f7ae57f7550cc4f8abbe6b173e491", "source" : "ashby", "language" : "fr", "applyUrl" : "https://jobs.ashbyhq.com/pennylane/9ff90f4c-1a2f-49f7-b531-b89acb678500/application", "externalId" : "9ff90f4c-1a2f-49f7-b531-b89acb678500", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Caen", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "49.1813403,-0.3635615" } ], "locationText" : "Caen, France", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Services financiers", "Gestion financière", "Gestion comptable", "Conseil client", "Accompagnement client" ], "hardSkillsList" : [ "Support applicatif", "Support technique" ], "hardSkills" : [ { "name" : "Support applicatif", "level" : "intermediate" }, { "name" : "Support technique", "level" : "intermediate" } ], "majorSkills" : "Support client, Expertise produit, Gestion de compte", "majorSkillsList" : [ "Support client", "Expertise produit", "Gestion de compte" ], "coreResponsibilities" : "Intégrer la CSM Academy, Se former sur le produit, Se former sur l'équipe, Apprendre sur l'entreprise, Apprendre sur la vision, Apprendre sur les départements, Identifier les parties prenantes, Collaborer au sein de l'équipe, Collaborer avec les départements, Réceptionner des demandes clients, Apporter des réponses impactantes, Gagner en autonomie, Prendre le portefeuille client, Gérer des demandes complexes, Contribuer à la création de supports, Actualiser les supports d'aide, Développer l'autonomie client, Partager connaissances comptables, Partager expérience terrain, Porter la voix du client, Porter l'usage du client, Partager retours aux équipes produit, Devenir un expert produit, Faire gagner en efficacité l'équipe, Identifier les axes d'amélioration, Prendre le contrôle des projets, Mener au succès des projets", "teamCollaboration" : "Au sein de l'équipe; Avec les différents départements; Avec les équipes produit", "domainKnowledge" : "Services financiers; Gestion comptable; Gestion financière; Logiciel financier", "domainList" : [ "services-financiers", "gestion-comptable", "gestion-financiere", "logiciel-financier" ], "domainSpecificKnowledge" : [ "Services financiers", "Gestion comptable", "Gestion financière", "Logiciel financier" ], "documentationSkills" : "Création de supports; Actualisation de supports", "continuousLearning" : "Formation continue produit", "problemSolvingSkills" : "Investigation de problèmes; Apporter une solution", "outcomesObjectives" : "Apporter des réponses rapides; Apporter des réponses impactantes; Développer l'autonomie client; Faire gagner en efficacité l'équipe", "qualificationsBasic" : "Expertise métier et plateforme, Répondre à des demandes clients, Qualifier des demandes clients, Apporter des réponses rapides, Gérer des demandes clients complexes, Partager des connaissances comptables, Partager expérience terrain, Partager retours aux équipes produit", "qualificationsPreferred" : "Expertise produit, Identifier axes d'amélioration", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ? Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance. Ici, votre expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs finances. Découvrez un lieu où vos compétences seront valorisées et où vous pourrez façonner l'avenir de la gestion financière. Notre vision Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes. Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise. Parallèlement, nous aidons les cabinets d'expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus de temps sur la partie conseil et accompagnement de leurs clients. À propos de Pennylane Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. En 5 ans d'existence, nous sommes parvenus à : \uD83D\uDCBB Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant \uD83D\uDCB0 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoïa, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leur début \uD83D\uDC68‍\uD83D\uDC69‍\uD83D\uDC67‍\uD83D\uDC66 Passer de 7 cofondateurs à une équipe de 1000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches! \uD83C\uDF0D Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail très flexible \uD83E\uDD1D Gagner la confiance de milliers d'utilisateurs et obtenir d'excellents retours https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz \uD83D\uDE80 Déjà plus de 900,000 TPE/PME et plus de 6000 cabinets d’expertise-comptable utilisent Pennylane en France ! Pourquoi ce rôle est-il si important chez nous ? En tant que Spécialiste Support Services Financiers, tu te positionnes comme un expert métier et plateforme. Tu es l'interlocuteur privilégié de notre base clients qui a choisi Pennylane comme logiciel central de leur gestion comptable et financière. Tu te trouves donc au cœur de l'expérience client 360 et fais profiter les clients et leurs comptables de la pleine puissance de Pennylane au service de leur croissance. Comment vas-tu contribuer au projet ? En tant que membre de l'équipe Support applicatif et technique, tu es le point de relais central entre nos clients Dirigeants, leurs Comptables internalisés et l'équipe Support. Tu es en contact quotidien avec les utilisateurs et cherches à comprendre les problèmes qu'ils rencontrent. Après investigation, ton but est d'apporter une réponse ou solution à ton interlocuteur, ou quand cela est nécessaire, d'escalader le problème aux équipes techniques. Quelles seront tes missions au quotidien ? 3 premiers mois : - Tu intègres la CSM Academy et tu te formes en continu sur le produit et les rouages de l'équipe. - Tu apprends tout ce qu'il faut savoir sur notre entreprise, notre vision, et nos différents départements. - Tu apprends à identifier toutes les parties prenantes et à collaborer efficacement au sein de ton équipe, ainsi qu'avec les différents départements. - Tu commences à répondre à des demandes des clients liées à nos services financiers : tu réceptionnes les demandes, les qualifies et apportes des réponses rapides et impactantes. 4 à 6 mois : - Tu gagnes en autonomie et prends intégralement les commandes de ton portefeuille client. - Tu commences à gérer des demandes clients de plus en plus complexes. - Tu contribues à la création et à l’actualisation des supports d’aide à disposition du client afin de développer leur autonomie. - Tu partages à tes collègues tes connaissances comptables et ton expérience \"terrain\". - Tu portes la voix et l’usage du client et partages aux équipes produit des retours construits. Et ensuite... : - Tu deviens un expert produit et fais gagner en efficacité ton équipe en identifiant les axes d'amélioration - Tu prends le contrôle et mènes au succès des projets qui te tiennent à cœur et qui te font progresser Profil recherché - Expérience de plusieurs années au sein d’une “néo-banque”, d’une banque en ligne ou d’une banque traditionnelle. - Excellente compréhension du système bancaire. - Expérience précédente en support B2B requise. - À l’aise avec des échanges téléphoniques quotidiens avec les clients. - Un travail en direct avec le dirigeant est un plus (conseil interne par exemple). - Disponible pour des horaires roulants et adaptés aux besoins des clients. - Un intérêt pour la technologie est un plus avec notamment la connaissance des produits des Fintech actuelles du marché. Poste ouvert au télétravail avec 2 jours de déplacements à Paris au sein de nos locaux par mois (frais pris en charge). Process de recrutement - Entretien en visio avec Simon Peraldo - Senior Recruiter (30 min) - Entretien en visio avec Vincent Lambert - Responsable de l’équipe (1h) - Dernier échange visio avec Johan Chrzanosvski - Head of Customer Care, et Maxime Leclercq - Head of Financial Services (45 min) \uD83C\uDF81 Ce que l’on peut t'offrir : \uD83C\uDFE5 Une mutuelle parmi les meilleures sur le marché (Alan Blue et Alan Mind) \uD83C\uDF5C Des tickets restaurants (Carte Swile) \uD83C\uDFDD Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés \uD83C\uDDEC\uD83C\uDDE7 La possibilité de perfectionner ton anglais grâce à Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds \uD83E\uDDD1‍\uD83D\uDCBB Un budget dédié chaque mois pour tous nos Pennylaners, favorisant le travail depuis la maison ou en espace de coworking \uD83C\uDFE2 Une facilité d’accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris \uD83D\uDCB5 Une enveloppe de BSPCE \uD83C\uDFC3‍♀️ Un accès à 8000 salles de sport partout en France et plus de 300 activités de bien-être via notre partenaire Gymlib \uD83D\uDCBB Un Mac \uD83C\uDF89 Nous pratiquons de nombreux sports ensemble et avons à cœur de nous réunir régulièrement autour d’événements d’entreprise tels que les Tech Days (qui permettent aux Pennylaners en remote de se réunir tous les 3 mois) ou notre séminaire d’entreprise qui a lieu une fois par an, et qui favorise de grands moments de cohésion pour toutes et tous. Pour t'épanouir chez Pennylane, il faudra: -Parler anglais (le niveau est évalué et apprécié en fonction du département auquel tu postules) -Apprécier travailler dans un environnement en changement constant -Faire de la collaboration une priorité au sein de son équipe ou avec d'autres parties prenantes -Avoir un recul suffisant pour prioriser les actions à fort impact business dans son activité quotidienne. Nous savons que certaines personnes sont moins susceptibles de postuler que d'autres si elles estiment ne pas remplir l'intégralité des critères. Si tu hésites, nous t'encourageons à postuler quand même : qui sait, cela pourrait être le début d'une collaboration significative et durable ! Information importante à destination des candidat(e)s Les tentatives d’arnaque au recrutement sont en hausse. Nous vous invitons à rester vigilant(e) lors de vos échanges. Candidature uniquement via nos canaux officiels : postulez exclusivement via nos offres publiées sur nos supports officiels (site carrière, pages officielles partenaires). Vérifiez systématiquement l’adresse e-mail de l’expéditeur : nos communications sont envoyées depuis des adresses professionnelles avec les domaine @pennylane.com http://pennylane.com ou @pennylane-partners.com . Nous ne vous demanderons jamais de paiement, ni d’informations financières (coordonnées bancaires, paiement pour un entretien, achat de matériel, etc.) dans le cadre du recrutement. Si une telle demande vous est faite, il s’agit d’une fraude. Nous vous invitons à ne pas répondre et à nous le signaler immédiatement.\" Encourageant la diversité, équité et inclusion sous toutes ses formes, Pennylane offre un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux et en remote. Nous nous engageons à fournir les mêmes chances à tous nos candidats, indépendamment de leurs origines sociales et ethniques, genres, religions, orientations sexuelles ou handicaps. \uD83C\uDDEB\uD83C\uDDF7 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement \uD83C\uDDEC\uD83C\uDDE7 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement \uD83C\uDDE9\uD83C\uDDEA Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement", "summaryDescription" : "Spécialiste Support Services Financiers at Pennylane. Skills: Support client, Expertise produit, Gestion de compte. Intégrer la CSM Academy. Se former sur le produit", "createdAt" : "2026-06-14T03:57:07.603", "lastUpdated" : "2026-06-15T04:52:11.485", "ingestTimestamp" : "2026-06-14T03:57:07.603", "mongoId" : "6a2c688274d8ee00a0903a9f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Support applicatif", "Support technique", "Support client", "Expertise produit", "Gestion de compte", "Services financiers", "Gestion financière", "Gestion comptable", "Conseil client", "Accompagnement client", "Logiciel financier" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c688274d8ee00a0903a9e", "title" : "Spécialiste Support Services Financiers", "company" : "Pennylane", "industry" : "Customer Success", "salary" : { "min" : 42000.0, "max" : 55000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Spécialiste Support Services Financiers in Lille, France, adjusted for the FinTech industry and remote work." }, "location" : "Lille", "locations" : [ "Lille" ], "timestamp" : "2026-06-15T07:21:24.082", "fingerprint" : "f0207b637159428925cd6ea1d89091f5b5385a50d51820d65f9ddea51ec4dca5", "source" : "ashby", "language" : "fr", "applyUrl" : "https://jobs.ashbyhq.com/pennylane/8875f69e-ba77-4bea-988f-495c3b6fa11b/application", "externalId" : "8875f69e-ba77-4bea-988f-495c3b6fa11b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lille", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "remote", "geo" : "50.6365654,3.0635282" } ], "locationText" : "Lille, France", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Services financiers", "Gestion financière", "Pilotage financier" ], "hardSkillsList" : [ "Support applicatif", "Support technique" ], "hardSkills" : [ { "name" : "Support applicatif", "level" : "intermediate" }, { "name" : "Support technique", "level" : "intermediate" } ], "majorSkills" : "Support Services Financiers, Expertise métier, Expertise plateforme", "majorSkillsList" : [ "Support Services Financiers", "Expertise métier", "Expertise plateforme" ], "coreResponsibilities" : "Réceptionner les demandes clients, Qualifier les demandes clients, Apporter réponses rapides, Apporter réponses impactantes, Gérer portefeuille client, Gérer demandes clients complexes, Créer supports d’aide, Actualiser supports d’aide, Partager connaissances comptables, Partager expérience terrain, Porter voix client, Porter usage client, Partager retours équipes produit, Identifier axes amélioration, Mener succès projets", "teamCollaboration" : "Collaborer au sein équipe; Collaborer avec départements; Collaborer avec comptables; Collaborer avec équipes techniques; Collaborer avec équipes produit", "domainKnowledge" : "Services financiers; Gestion comptable", "domainList" : [ "services-financiers", "gestion-comptable" ], "domainSpecificKnowledge" : [ "Services financiers", "Gestion comptable" ], "documentationSkills" : "Créer supports d’aide; Actualiser supports d’aide", "continuousLearning" : "Formation continue produit", "problemSolvingSkills" : "Comprendre problèmes clients; Apporter solutions clients; Identifier axes amélioration", "qualificationsBasic" : "Expertise métier et plateforme, Interlocuteur privilégié clients, Comprendre les problèmes clients, Apporter réponse ou solution, Escalader problème aux équipes", "qualificationsPreferred" : "Connaissances comptables, Expérience terrain", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ? Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance. Ici, votre expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs finances. Découvrez un lieu où vos compétences seront valorisées et où vous pourrez façonner l'avenir de la gestion financière. Notre vision Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes. Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise. Parallèlement, nous aidons les cabinets d'expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus de temps sur la partie conseil et accompagnement de leurs clients. À propos de Pennylane Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen. En 5 ans d'existence, nous sommes parvenus à : \uD83D\uDCBB Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant \uD83D\uDCB0 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoïa, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leur début \uD83D\uDC68‍\uD83D\uDC69‍\uD83D\uDC67‍\uD83D\uDC66 Passer de 7 cofondateurs à une équipe de 1000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches! \uD83C\uDF0D Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail très flexible \uD83E\uDD1D Gagner la confiance de milliers d'utilisateurs et obtenir d'excellents retours https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz \uD83D\uDE80 Déjà plus de 900,000 TPE/PME et plus de 6000 cabinets d’expertise-comptable utilisent Pennylane en France ! Pourquoi ce rôle est-il si important chez nous ? En tant que Spécialiste Support Services Financiers, tu te positionnes comme un expert métier et plateforme. Tu es l'interlocuteur privilégié de notre base clients qui a choisi Pennylane comme logiciel central de leur gestion comptable et financière. Tu te trouves donc au cœur de l'expérience client 360 et fais profiter les clients et leurs comptables de la pleine puissance de Pennylane au service de leur croissance. Comment vas-tu contribuer au projet ? En tant que membre de l'équipe Support applicatif et technique, tu es le point de relais central entre nos clients Dirigeants, leurs Comptables internalisés et l'équipe Support. Tu es en contact quotidien avec les utilisateurs et cherches à comprendre les problèmes qu'ils rencontrent. Après investigation, ton but est d'apporter une réponse ou solution à ton interlocuteur, ou quand cela est nécessaire, d'escalader le problème aux équipes techniques. Quelles seront tes missions au quotidien ? 3 premiers mois : - Tu intègres la CSM Academy et tu te formes en continu sur le produit et les rouages de l'équipe. - Tu apprends tout ce qu'il faut savoir sur notre entreprise, notre vision, et nos différents départements. - Tu apprends à identifier toutes les parties prenantes et à collaborer efficacement au sein de ton équipe, ainsi qu'avec les différents départements. - Tu commences à répondre à des demandes des clients liées à nos services financiers : tu réceptionnes les demandes, les qualifies et apportes des réponses rapides et impactantes. 4 à 6 mois : - Tu gagnes en autonomie et prends intégralement les commandes de ton portefeuille client. - Tu commences à gérer des demandes clients de plus en plus complexes. - Tu contribues à la création et à l’actualisation des supports d’aide à disposition du client afin de développer leur autonomie. - Tu partages à tes collègues tes connaissances comptables et ton expérience \"terrain\". - Tu portes la voix et l’usage du client et partages aux équipes produit des retours construits. Et ensuite... : - Tu deviens un expert produit et fais gagner en efficacité ton équipe en identifiant les axes d'amélioration - Tu prends le contrôle et mènes au succès des projets qui te tiennent à cœur et qui te font progresser Profil recherché - Expérience de plusieurs années au sein d’une “néo-banque”, d’une banque en ligne ou d’une banque traditionnelle. - Excellente compréhension du système bancaire. - Expérience précédente en support B2B requise. - À l’aise avec des échanges téléphoniques quotidiens avec les clients. - Un travail en direct avec le dirigeant est un plus (conseil interne par exemple). - Disponible pour des horaires roulants et adaptés aux besoins des clients. - Un intérêt pour la technologie est un plus avec notamment la connaissance des produits des Fintech actuelles du marché. Poste ouvert au télétravail avec 2 jours de déplacements à Paris au sein de nos locaux par mois (frais pris en charge). Process de recrutement - Entretien en visio avec Simon Peraldo - Senior Recruiter (30 min) - Entretien en visio avec Vincent Lambert - Responsable de l’équipe (1h) - Dernier échange visio avec Johan Chrzanosvski - Head of Customer Care, et Maxime Leclercq - Head of Financial Services (45 min) \uD83C\uDF81 Ce que l’on peut t'offrir : \uD83C\uDFE5 Une mutuelle parmi les meilleures sur le marché (Alan Blue et Alan Mind) \uD83C\uDF5C Des tickets restaurants (Carte Swile) \uD83C\uDFDD Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés \uD83C\uDDEC\uD83C\uDDE7 La possibilité de perfectionner ton anglais grâce à Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds \uD83E\uDDD1‍\uD83D\uDCBB Un budget dédié chaque mois pour tous nos Pennylaners, favorisant le travail depuis la maison ou en espace de coworking \uD83C\uDFE2 Une facilité d’accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris \uD83D\uDCB5 Une enveloppe de BSPCE \uD83C\uDFC3‍♀️ Un accès à 8000 salles de sport partout en France et plus de 300 activités de bien-être via notre partenaire Gymlib \uD83D\uDCBB Un Mac \uD83C\uDF89 Nous pratiquons de nombreux sports ensemble et avons à cœur de nous réunir régulièrement autour d’événements d’entreprise tels que les Tech Days (qui permettent aux Pennylaners en remote de se réunir tous les 3 mois) ou notre séminaire d’entreprise qui a lieu une fois par an, et qui favorise de grands moments de cohésion pour toutes et tous. Pour t'épanouir chez Pennylane, il faudra: -Parler anglais (le niveau est évalué et apprécié en fonction du département auquel tu postules) -Apprécier travailler dans un environnement en changement constant -Faire de la collaboration une priorité au sein de son équipe ou avec d'autres parties prenantes -Avoir un recul suffisant pour prioriser les actions à fort impact business dans son activité quotidienne. Nous savons que certaines personnes sont moins susceptibles de postuler que d'autres si elles estiment ne pas remplir l'intégralité des critères. Si tu hésites, nous t'encourageons à postuler quand même : qui sait, cela pourrait être le début d'une collaboration significative et durable ! Information importante à destination des candidat(e)s Les tentatives d’arnaque au recrutement sont en hausse. Nous vous invitons à rester vigilant(e) lors de vos échanges. Candidature uniquement via nos canaux officiels : postulez exclusivement via nos offres publiées sur nos supports officiels (site carrière, pages officielles partenaires). Vérifiez systématiquement l’adresse e-mail de l’expéditeur : nos communications sont envoyées depuis des adresses professionnelles avec les domaine @pennylane.com http://pennylane.com ou @pennylane-partners.com . Nous ne vous demanderons jamais de paiement, ni d’informations financières (coordonnées bancaires, paiement pour un entretien, achat de matériel, etc.) dans le cadre du recrutement. Si une telle demande vous est faite, il s’agit d’une fraude. Nous vous invitons à ne pas répondre et à nous le signaler immédiatement.\" Encourageant la diversité, équité et inclusion sous toutes ses formes, Pennylane offre un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux et en remote. Nous nous engageons à fournir les mêmes chances à tous nos candidats, indépendamment de leurs origines sociales et ethniques, genres, religions, orientations sexuelles ou handicaps. \uD83C\uDDEB\uD83C\uDDF7 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement \uD83C\uDDEC\uD83C\uDDE7 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement \uD83C\uDDE9\uD83C\uDDEA Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement", "summaryDescription" : "Spécialiste Support Services Financiers at Pennylane. Skills: Support Services Financiers, Expertise métier, Expertise plateforme. Réceptionner les demandes clients. Qualifier les demandes clients", "createdAt" : "2026-06-13T22:07:33.731", "lastUpdated" : "2026-06-15T07:21:24.082", "ingestTimestamp" : "2026-06-13T22:07:33.731", "mongoId" : "6a2c688274d8ee00a0903a9e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Support applicatif", "Support technique", "Support Services Financiers", "Expertise métier", "Expertise plateforme", "Services financiers", "Gestion financière", "Pilotage financier", "Gestion comptable" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "69d059fd2beec4dd3dbf3773", "title" : "Assistant Director of Deskside and VIP Support Services", "industry" : "Government", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of IT Support in Chelsea, United States, adjusted for government industry and onsite work mode." }, "location" : "Massachusetts-Chelsea", "locations" : [ "Massachusetts-Chelsea", "Information Systems and Technology", "Exec Office of Technology Services and Security, Full-time, Full-time" ], "timestamp" : "2026-06-15T05:14:38.757", "fingerprint" : "58822c2da1f0e5c3ef8387941d935319817f7e0700a1e30ea9b39421f11b5128", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1078999", "externalId" : "1078999", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chelsea", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3912241,-71.0369301" } ], "locationText" : "Chelsea, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Director", "technicalSkills" : "Group Policy, SCCM", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Incident management", "Change management" ], "softSkillsList" : [ "Leadership", "Mentoring", "Critical thinking" ], "hardSkills" : [ { "name" : "Incident management", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Critical thinking" } ], "majorSkills" : "End-user computing, Deskside support, VIP support", "majorSkillsList" : [ "End-user computing", "Deskside support", "VIP support" ], "coreResponsibilities" : "Lead daily operations, Manage end-user support, Oversee VIP support, Design end-user environment, Develop technology standards, Maintain technology standards, Manage technology roadmap, Implement solutions, Ensure governance, Ensure compliance, Drive solution delivery, Oversee operations, Foster team environment, Deliver results, Drive process improvement, Adapt to changes, Meet customer needs, Identify challenges, Develop solutions, Address issues, Set expectations, Provide feedback, Recognize achievements, Support staff development, Address performance issues, Enforce operational procedures, Guide analysts, Monitor ticket queues, Report service metrics, Build relationships, Liaise with providers, Prepare management reports, Lead team members, Develop team members, Partner with Director", "teamCollaboration" : "IT stakeholders; Business stakeholders; Internal service providers; External service providers", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "End-user computing technologies", "domainList" : [ "end-user-computing-technologies" ], "domainSpecificKnowledge" : [ "End-user computing technologies" ], "communicationSkills" : "Translate technical issues", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Massachusetts Criminal Background Check, Security clearance, Occasional travel", "qualificationsBasic" : "6 years professional experience, 2 years supervisory experience", "qualificationsPreferred" : "ITIL Foundation certification", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "The Executive Office of Technology Services and Security (EOTSS) is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with driving the ongoing alignment of business and technology across the Commonwealth’s Executive Branch, EOTSS oversees and manages the enterprise technology, digital infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information security and risk management framework for over 125 state agencies and over 43,000 state employees. We directly serve our constituents by providing digital services and tools that enable taxpayers, drivers, businesses, visitors, families and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure. Our Mission: We provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive community outcomes. EOTSS is seeking to hire an Assistant Director of Deskside Support/VIP Services that will be responsible for leading the daily operations and management of end-user deskside and VIP support services. This role is responsible for the design, architecture, and oversight of the end-user computing environment, including the development and maintenance of technology standards aligned with best practices in the industry. The Assistant Director manages the technology roadmap, recommends and implements solutions that support business strategy, and ensures governance and compliance with established standards. Working closely with IT and business stakeholders, this leader serves as a subject matter expert in end-user computing technologies and drives the delivery of high-quality, customer-focused solutions. The role also oversees the VIP support program, which extends beyond traditional desktop support services. This position reports to the Senior Director of End User Services. The primary work location for this role will be at 200 Arlington Street Chelsea, Massachusetts 02150 . The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Occasional travel to local offices may be required. All offers of employment into this position are conditional and subject to passing: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training. Principal Accountabilities: Operations Management: Effectively manage departmental operations in alignment with established goals and objectives. Foster a collaborative and high-performing team environment through motivation, mentorship, and engagement. Commitment to Excellence: Consistently deliver results within established timelines and performance metrics. Drive continuous improvement in processes, service quality, and overall performance. Adaptability: Remain flexible and responsive to changes in procedures, technology, and organizational structure. Customer Focus: Demonstrate a strong commitment to understanding and meeting customer needs, ensuring appropriate and timely responses. Problem Solving: Proactively identify potential challenges and develop strategic solutions. Analyze and address complex or unforeseen issues with sound judgment and critical thinking. Leadership & Supervision: Set clear expectations and goals, provide constructive feedback, and recognize achievements. Support staff development through coaching, resources, and professional growth opportunities. Address performance issues appropriately while fostering an inclusive and supportive team culture. Position Responsibilities (including but not limited to): Oversee all Deskside and VIP Support operations, including planning, implementation, deployment, maintenance, and ongoing support. Establish and enforce operational procedures, guiding analysts on incident identification, triage, troubleshooting, escalation, and resolution. Monitor ticket queues to ensure performance standards are met and identify trends or training opportunities. Track and report on service metrics to measure effectiveness, quality, and continuous improvement. Build and maintain strong relationships with customers and internal/external service providers, serving as a key liaison to address challenges and implement solutions. Prepare management reports on system availability, SLA performance, uptime, and ticket resolution metrics. Lead and develop team members through hiring, goal setting, performance evaluations, coaching, and professional development. Partner with the Director to develop and execute short- and long-term tactical and strategic support initiatives. Analyze and resolve complex technical issues, implementing corrective actions as needed. Ensure VIP users receive timely, high-quality support that meets or exceeds established service levels and expectations. Preferred Knowledge, Skills, and Abilities: Applicant must have experience in a service desk/help desk or call center environment, with a focus on strategic execution, continuous improvement, technical troubleshooting, and team supervision. Minimum 10 years of experience managing enterprise level teams and operations in a Deskside Support or IT Service Management environment. Minimum 7 years of hands-on experience with PCs and peripheral hardware, desktop architecture, ticket queue management, and core hardware/software support. Experience developing and reporting on KPIs, SLAs, and performance trends. Experience establishing and managing service level and business level agreements to define expectations and measure performance. Experience working in a unionized environment preferred. Prior state government or public sector experience a plus. Strong customer service orientation with a proven track record of delivering high-quality support. Demonstrated ability to translate strategic direction into clear objectives and execute tactical plans. Ability to communicate technical concepts effectively to diverse audiences, including translating technical issues into business terms. Strong prioritization, organization, and execution skills in high-pressure, fast-paced environments. Ability to quickly assess complex business and technical issues and drive resolution. Excellent written and verbal communication skills, with strong interpersonal and collaboration abilities. Working knowledge of Group Policy, SCCM, Incident Management, and Change Management processes. ITIL Foundation certification or higher preferred. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Administrator VIII", "summaryDescription" : "Assistant Director of Deskside and VIP Support Services. Skills: End-user computing, Deskside support, VIP support. Lead daily operations. Manage end-user support", "createdAt" : "2026-06-14T02:04:26.793", "lastUpdated" : "2026-06-15T05:14:38.757", "ingestTimestamp" : "2026-06-14T02:04:26.793", "mongoId" : "69d059fd2beec4dd3dbf3773", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Incident management", "Change management", "Leadership", "Mentoring", "Critical thinking", "End-user computing", "Deskside support", "VIP support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Roadmap planning", "End-user computing technologies" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3062ccf292fd229cf9b490", "title" : "User Interface Artist", "company" : "Ubisoft", "industry" : "Computer Games", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level User Interface Artist in Saguenay, Canada, adjusted for the Media industry and company size." }, "location" : "Saguenay, QC, Canada", "locations" : [ "Saguenay", "QC", "Canada" ], "timestamp" : "2026-06-16T09:36:28.107", "fingerprint" : "01e61ed94dbe4b67128e82f76fb2c552ee08c22ff3b0aa9accd3b9d309c9b6e8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Ubisoft2/744000132217679-user-interface-artist", "externalId" : "744000132217679", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Saguenay", "state" : "Quebec", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "48.4059590,-71.0691830" } ], "locationText" : "Saguenay, Quebec, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Photoshop, Illustrator, After Effects, Figma, Miro", "professionalSkills" : [ "Visual design", "Interface design", "Design systems" ], "hardSkillsList" : [ "UI design", "UX design" ], "hardSkills" : [ { "name" : "UI design", "level" : "intermediate" }, { "name" : "UX design", "level" : "intermediate" } ], "majorSkills" : "UI design, UX design, Visual design", "majorSkillsList" : [ "UI design", "UX design", "Visual design" ], "coreResponsibilities" : "Design in-game interfaces, Integrate in-game interfaces, Follow project's visual identity, Translate gameplay concepts, Design interface elements, Balance creative intent, Balance technical constraints, Integrate assets into tools, Integrate assets into engines, Refine interfaces, Optimize interfaces, Document workflows, Share UI design best practices", "teamCollaboration" : "Art direction; User experience teams; Programming teams; Cross-functional teams", "domainKnowledge" : "Game engines; UI best practices", "domainList" : [ "game-engines", "ui-best-practices" ], "domainSpecificKnowledge" : [ "Game engines", "UI best practices" ], "toolProficiency" : [ "Photoshop", "Illustrator", "After Effects", "Figma", "Miro" ], "communicationSkills" : "Clear communication; Thoughtful communication", "documentationSkills" : "Document workflows", "continuousLearning" : "Continuous improvement", "qualificationsBasic" : "Proficiency with visual design tools, Understanding of ergonomics, Understanding of information architecture, Ability to collaborate effectively, Clear and thoughtful communication skills, Openness to feedback, Interest in visual communication, Interest in user experience", "qualificationsPreferred" : "Knowledge of user experience design principles", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown! As a User Interface Artist (UI Artist) at Ubisoft Saguenay , you design and integrate in-game interfaces in close collaboration with art direction, user experience, and programming teams. You turn gameplay concepts into clear, functional, and visually consistent interfaces integrated into our proprietary tools and game engines. You continuously refine your work based on team feedback and contribute to shared UI best practices. What you’ll do * Collaborate with art and brand direction to follow the project’s visual identity * Translate gameplay concepts into functional and cohesive interfaces * Partner with user experience teams to visually represent user journeys * Design interface elements including menus, animations, HUD, icons, buttons, and mockups * Balance creative intent with technical constraints * Integrate assets into proprietary game tools and engines * Refine and optimize interfaces based on team feedback * Document workflows and share UI design best practices ## Qualifications What you bring to the team * Proficiency with visual design tools such as Photoshop, Illustrator, After Effects, Figma, or Miro * Strong understanding of ergonomics and information architecture * Ability to collaborate effectively within cross-functional teams * Clear and thoughtful communication skills * Openness to feedback and continuous improvement * Knowledge of user experience design principles * Strong interest in visual communication and user experience What to send our way * Your CV highlighting relevant skills and experience * A portfolio showcasing your UI work", "summaryDescription" : "User Interface Artist at Ubisoft. Skills: UI design, UX design, Visual design. Design in-game interfaces. Integrate in-game interfaces", "postedDate" : "2026-06-15T14:26:34.000", "createdAt" : "2026-06-16T00:03:07.417", "lastUpdated" : "2026-06-16T09:36:28.107", "ingestTimestamp" : "2026-06-16T00:03:07.417", "mongoId" : "6a3062ccf292fd229cf9b490", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "UI design", "UX design", "Visual design", "Interface design", "Design systems", "Game engines", "UI best practices", "Photoshop", "Illustrator", "After Effects", "Figma", "Miro" ], "skillCount" : 12, "jobCategory" : "product", "jobSubcategory" : "design", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305017f292fd229ceec652", "title" : "User Interface Artist", "company" : "Ubisoft", "industry" : "Computer Games", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level User Interface Artist in Saguenay, Canada, adjusted for the Media industry and company size." }, "location" : "Saguenay, QC, Canada", "locations" : [ "Saguenay", "QC", "Canada" ], "timestamp" : "2026-06-16T06:02:08.521", "fingerprint" : "772c13ceccb7a777f5340d4d92f3083891554282fbee75ec796ba05b2fd06b35", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Ubisoft2/744000132217679-user-interface-artist", "externalId" : "744000132217679", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Saguenay", "state" : "Quebec", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "48.4059590,-71.0691830" } ], "locationText" : "Saguenay, Quebec, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Photoshop, Illustrator, After Effects, Figma, Miro", "professionalSkills" : [ "Visual design", "Information architecture", "User experience design" ], "hardSkillsList" : [ "UI design", "UX design", "Visual communication" ], "softSkillsList" : [ "Continuous improvement" ], "hardSkills" : [ { "name" : "UI design", "level" : "intermediate" }, { "name" : "UX design", "level" : "intermediate" }, { "name" : "Visual communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Continuous improvement" } ], "majorSkills" : "UI design, Visual design, User experience", "majorSkillsList" : [ "UI design", "Visual design", "User experience" ], "coreResponsibilities" : "Design in-game interfaces, Integrate in-game interfaces, Follow project's visual identity, Translate gameplay concepts, Design interface elements, Balance creative intent, Balance technical constraints, Integrate assets into tools, Integrate assets into engines, Refine interfaces, Optimize interfaces, Document workflows, Share UI design best practices", "teamCollaboration" : "Art direction; User experience teams; Programming teams; Cross-functional teams", "domainKnowledge" : "Game engines; UI best practices", "domainList" : [ "game-engines", "ui-best-practices" ], "domainSpecificKnowledge" : [ "Game engines", "UI best practices" ], "toolProficiency" : [ "Photoshop", "Illustrator", "After Effects", "Figma", "Miro" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Document workflows", "continuousLearning" : "Continuous improvement", "qualificationsBasic" : "Proficiency with visual design tools, Understanding of ergonomics, Understanding of information architecture, Ability to collaborate effectively, Clear communication skills, Openness to feedback, Interest in visual communication, Interest in user experience", "qualificationsPreferred" : "Figma proficiency, Miro proficiency, Knowledge of user experience design principles", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown! As a User Interface Artist (UI Artist) at Ubisoft Saguenay , you design and integrate in-game interfaces in close collaboration with art direction, user experience, and programming teams. You turn gameplay concepts into clear, functional, and visually consistent interfaces integrated into our proprietary tools and game engines. You continuously refine your work based on team feedback and contribute to shared UI best practices. What you’ll do * Collaborate with art and brand direction to follow the project’s visual identity * Translate gameplay concepts into functional and cohesive interfaces * Partner with user experience teams to visually represent user journeys * Design interface elements including menus, animations, HUD, icons, buttons, and mockups * Balance creative intent with technical constraints * Integrate assets into proprietary game tools and engines * Refine and optimize interfaces based on team feedback * Document workflows and share UI design best practices ## Qualifications What you bring to the team * Proficiency with visual design tools such as Photoshop, Illustrator, After Effects, Figma, or Miro * Strong understanding of ergonomics and information architecture * Ability to collaborate effectively within cross-functional teams * Clear and thoughtful communication skills * Openness to feedback and continuous improvement * Knowledge of user experience design principles * Strong interest in visual communication and user experience What to send our way * Your CV highlighting relevant skills and experience * A portfolio showcasing your UI work", "summaryDescription" : "User Interface Artist at Ubisoft. Skills: UI design, Visual design, User experience. Design in-game interfaces. Integrate in-game interfaces", "postedDate" : "2026-06-15T14:26:34.000", "createdAt" : "2026-06-15T21:43:27.619", "lastUpdated" : "2026-06-16T06:02:08.521", "ingestTimestamp" : "2026-06-15T21:43:27.619", "mongoId" : "6a305017f292fd229ceec652", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "UI design", "UX design", "Visual communication", "Continuous improvement", "Visual design", "User experience", "Information architecture", "User experience design", "Game engines", "UI best practices", "Photoshop", "Illustrator", "After Effects", "Figma", "Miro" ], "skillCount" : 15, "jobCategory" : "product", "jobSubcategory" : "design", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a431974d8ee00a05cd274", "title" : "Support Services Associate", "company" : "Green River District Health Department", "industry" : "Healthcare", "salary" : { "min" : 17.04, "max" : 21.19, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-12T18:38:28.146", "fingerprint" : "e9287c2d26ba86ab50dcd602d2df842a32527962ebff4b5ce10dd0f8f8f364bc", "source" : "workday", "language" : "en", "applyUrl" : "https://chfs.wd12.myworkdayjobs.com/CHFS/job/Green-River-District-LHD---Tax-Allocation-Arrangement/Support-Services-Associate_JR-10001293", "externalId" : "JR-10001293", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma or GED", "experienceMinYears" : 3, "technicalSkills" : "PC programs", "professionalSkills" : [ "Vendor billing", "AR payments", "Problem solving" ], "hardSkillsList" : [ "Electronic office equipment", "Compute amounts" ], "hardSkills" : [ { "name" : "Electronic office equipment", "level" : "intermediate" }, { "name" : "Compute amounts", "level" : "intermediate" } ], "coreResponsibilities" : "Serve as a resource person, Answer complex issues, Seek out answers to complex issues, Work independently with limited supervision, Train co-workers, Make arrangements for clinics, Schedule clinics, Attend training, Perform vendor billing, Attend workshops, Disseminate necessary information, Obtain prior-authorizations thru Medicaid/Insurance, Perform all computer data entry, Perform PC programs, Pre-bill all payors, Final bill all payors, Code AR payments, Manually post AR payments, Post AR payments via computer system, Address all outstanding accounts, Follow resubmissions/corrections, Maintain alphabetical filing system, Maintain numerical filing system, Maintain subject filing system, Operate electronic office equipment, Compute amounts using electronic office equipment, Teach/instruct other clerical staff, Address problems with third party payors, Address complex problems with supervisor", "teamCollaboration" : "Train co-workers; Instruct other clerical staff", "domainKnowledge" : "Medical office environment; Hospital environment; Medicaid; Insurance; 3rd party payor guidelines", "domainList" : [ "medical-office-environment", "hospital-environment", "medicaid", "insurance", "3rd-party-payor-guidelines" ], "domainSpecificKnowledge" : [ "Medical office environment", "Hospital environment", "Medicaid", "Insurance", "3rd party payor guidelines" ], "toolProficiency" : [ "PSRS system" ], "continuousLearning" : "Attend train; Attend workshops", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "Drug screening test, Background check", "qualificationsBasic" : "High School Diploma or GED, Three (3) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software, Competent in use of the Patient and Community Health Services Reporting and Billing procedures (PSRS) system", "qualificationsPreferred" : "Additional education (college, vocational school, etc) in business education or a medically related field may substitute for the required experience on a year for year basis", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Advertisement Closes: 06/13/2026 12:00 AM Pay Grade: Grade 14 Salary: $17.04 - $21.19 Hourly Time Type: Full time Health Department: Green River District Health Department Summary: Serves as a resource person with the ability to answer and seek out answers to more complex issues and services, and has ability to work independently with limited supervision, train co-workers, making arrangement and scheduling for clinics and attend train. If you have any questions or would like any more information about this job posting please contact Amy Douglas at amy.douglas@grdhd.org. Description: # **CHARACTERISTICS OF THE CLASS** ## _CHARACTERISTICS OF A CLASS_ : ARE GENERAL STATEMENTS INDICATING THE LEVEL OF RESPONSIBILITY AND DISCRETION OF POSITIONS IN THAT JOB CLASSIFICATION. * This employee has gained the full understanding and comprehension of the position responsibilities listed in the Level I and II. The employee serves as a resource person with the ability to answer and seek out answers to more complex issues and services, and has ability to work independently with limited supervision, train co-workers, making arrangement and scheduling for clinics and attend train. ## _**MINIMUM REQUIREMENTS:**_**** MINIMUM REQUIREMENTS ARE COMPREHENSIVE STATEMENTS OF THE MINIMUM BACKGROUND AS TO EDUCATION, EXPERIENCE, AND OTHER QUALIFICATIONS WHICH WILL BE REQUIRED IN ALL CASES AS EVIDENCE OF AN APPOINTEE'S ABILITY TO PERFORM THE WORK PROPERLY. ## _**EDUCATION:**_ * High School Diploma or GED. ## _**EXPERIENCE:**_ * Three (3) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software. # **SUBSTITUTION CLAUSE** ## _**EDUCATION:**_ * (None) ## _**EXPERIENCE:**_ * Additional education (college, vocational school, etc) in business education or a medically related field may substitute for the required experience on a year for year basis. ## _**SPECIAL REQUIREMENTS:**_ (AGE, LICENSURE, REGULATION, ETC.) * This employee should have participated in training and is competent in use of the Patient and Community Health Services Reporting and Billing procedures (PSRS) system. ## **_POST EMPLOYMENT REQUIREMENTS:_ **EMPLOYEES IN THIS CLASS WILL BE REQUIRED TO OBTAIN CREDENTIALS OUTLINED BELOW WITHIN A REASONABLE TIME, OR IF EMPLOYEES POSSESS SUCH CREDENTIALS AT THE TIME OF HIRE THEY WILL BE REQUIRED TO MAINTAIN THOSE CREDENTIALS SO LONG AS THEY ARE EMPLOYED IN THIS CAPACITY. * (None) ## _EXAMPLES OF DUTIES OR RESPONSIBILITIES OF THE CLASSIFICATION:_ EXAMPLES OF DUTIES OR RESPONSIBILITIES ARE NOT TO BE CONSTRUED AS DESCRIBING WHAT THE DUTIES OR RESPONSIBILITIES OF ANY POSITION SHALL BE AND ARE NOT TO BE CONSTRUED AS LIMITING THE APPOINTING AUTHORITY'S ABILITY TO ADD TO, OR OTHERWISE ALTER THE DUTIES AND RESPONSIBILITIES OF A POSITION. * Proficient knowledge and ability to perform vendor billing, attend workshops and disseminate necessary information resulting from training, to obtain prior-authorizations thru Medicaid/Insurance, 3rd party payor guidelines, to perform all computer data entry (visits, billing., etc.) and PC programs, to pre-bill and final bill all payors for services rendered, to properly code AR payments and manually post them as well as posting via computer system, ability to address all outstanding accounts and follow resubmissions/corrections, ability to maintain alphabetical, numerical and subject filing system, ability to operate and compute amounts using electronic office equipment, ability to teach/instruct other clerical staff in problem solving and ability to contact third party payors and address problems, addressing more complex problems with supervisor. ## **_TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS:_** INCUMBENTS IN THIS CLASSIFICATION WILL TYPICALLY PERFORM THEIR PRIMARY JOB DUTIES UNDER THESE CONDITIONS. THESE CONDITIONS MAY CHANGE ON OCCASION IN PERFORMING THE DUTIES OF AN INDIVIDUAL POSITION. * Work typically is spent inside the office. ## _ADDITIONAL REQUIREMENTS:_ * Applicants and employees in this classification may be required to submit to a drug screening test and background check according to the agency’s policies. ## **_DATE CLASS ESTABLISHED:_** **07-01-2006** ## _DATE OF LAST REVISION:_ **10-03-2022** THE LOCAL HEALTH DEPARTMENTS DO NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX, AGE, DISABILITY, SEXUAL ORIENTATION, GENDER IDENTITY, ANCESTRY OR VETERAN STATUS. REASONABLE ACCOMMODATIONS ARE PROVIDED UPON REQUEST. Probationary Period: This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. An Equal Opportunity Employer M/F/D", "summaryDescription" : "Support Services Associate at Green River District Health Department. Serve as a resource person. Answer complex issues", "postedDate" : "2026-06-11T12:21:40.996", "createdAt" : "2026-06-11T12:21:40.808", "lastUpdated" : "2026-06-12T18:38:28.146", "ingestTimestamp" : "2026-06-11T12:21:40.808", "mongoId" : "6a2a431974d8ee00a05cd274", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://chfs.wd12.myworkdayjobs.com/CHFS/job/Green-River-District-LHD---Tax-Allocation-Arrangement/Support-Services-Associate_JR-10001293", "salaryAnnualMin" : 35443, "salaryAnnualMax" : 44075, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Electronic office equipment", "Compute amounts", "Vendor billing", "AR payments", "Problem solving", "Medical office environment", "Hospital environment", "Medicaid", "Insurance", "3rd party payor guidelines", "PSRS system" ], "skillCount" : 11, "jobCategory" : "customer-service", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "6a305936f292fd229cf45d40", "title" : "Director of Facility Support Services", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Facility Support Services in Rapid City, United States, adjusted for seniority and full-time employment." }, "location" : "Rapid City, SD", "locations" : [ "Rapid City, SD" ], "timestamp" : "2026-06-16T07:10:46.889", "fingerprint" : "6a8ef20c4897608b54abab35908b7a6c7145388db104abd5beb8c9bf973adf82", "source" : "jazzhr", "language" : "en", "externalId" : "TV0zNfbYXM", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rapid City", "state" : "South Dakota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.0806041,-103.2280230" } ], "locationText" : "Rapid City, South Dakota, United States", "experienceLevel" : "Director", "coreResponsibilities" : "Manage facility support services, Oversee daily operations, Ensure compliance with regulations, Develop and manage budgets, Supervise facility staff, Coordinate maintenance and repairs, Manage vendor contracts, Implement operational improvements, Maintain safety standards, Respond to facility emergencies", "teamCollaboration" : "Cross-functional teams; Stakeholder management; Vendor relations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Facility Support Services. Manage facility support services. Oversee daily operations", "createdAt" : "2026-06-15T22:20:21.843", "lastUpdated" : "2026-06-16T07:10:46.889", "ingestTimestamp" : "2026-06-15T22:20:21.843", "mongoId" : "6a305936f292fd229cf45d40", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.9 }, { "id" : "69c909799bc74574cbb0b261", "title" : "Home Services Support N-2", "company" : "Tigo Guatemala", "location" : "Guatemala City, GT", "locations" : [ "Guatemala City", "GT" ], "timestamp" : "2026-06-15T10:21:38.300", "fingerprint" : "07ac2a58123d7fd1f24934dde4a189e6a6c121a89cbd84b947c4cd2274ec919c", "source" : "breezyhr", "applyUrl" : "https://tigo.breezy.hr/p/39355aeceec0-home-services-support-n-2", "externalId" : "39355aeceec0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Guatemala City", "country" : "Guatemala", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Guatemala City, Guatemala", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Descripción del Puesto", "rawDescription" : "[[Descripción del Puesto]]", "summaryDescription" : "Home Services Support N-2 at Tigo Guatemala. Descripción del Puesto", "createdAt" : "2026-06-14T20:30:15.336", "lastUpdated" : "2026-06-15T10:21:38.300", "ingestTimestamp" : "2026-06-14T20:30:15.336", "mongoId" : "69c909799bc74574cbb0b261", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Telecommunications", "llmIndustryConfidence" : 0.85 }, { "id" : "69fe94fe4c40e2acd1121816", "title" : "Software Development Manager, Advertising Support Products and Services", "company" : "Amazon.com Services LLC", "industry" : "Software Development, Advertising", "salary" : { "min" : 203000.0, "max" : 275000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-15T02:50:45.163", "fingerprint" : "60631e5d1a34a49960213d254a9c8065f5c9b904f83f4cb2fa29d6be8ae92e8f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10414888/apply", "externalId" : "9fe041ee-81df-4e07-866c-17fb85dc7c25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Generative AI, Large language models, Amazon Bedrock", "professionalSkills" : [ "Technical vision", "Roadmap ownership", "System architecture", "Engineering investments", "Technical direction", "Engineering excellence", "Code quality standards", "Operational metrics", "Audit mechanisms", "Cross-team collaboration", "Innovation culture", "Psychological safety", "Inclusion culture" ], "hardSkillsList" : [ "AI agent development", "Workflow automation", "Campaign management", "Creative operations", "Advertiser communications", "Scalable engineering solutions", "System reliability" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "AI agent development", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "Campaign management", "level" : "intermediate" }, { "name" : "Creative operations", "level" : "intermediate" }, { "name" : "Advertiser communications", "level" : "intermediate" }, { "name" : "Scalable engineering solutions", "level" : "intermediate" }, { "name" : "System reliability", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Generative AI, AI agents, Customer support, Team leadership", "majorSkillsList" : [ "Generative AI", "AI agents", "Customer support", "Team leadership" ], "coreResponsibilities" : "Lead and grow SDE team, Build AI-powered products, Own technical vision, Own roadmap, Own architecture, Drive 1-2 year strategy, Design generative AI solutions, Deliver generative AI solutions, Build intelligent tools, Automate manual processes, Partner with scientists, Partner with product managers, Translate business problems, Attract top talent, Hire top talent, Develop top talent, Retain top talent, Create growth plans, Coach engineers, Build team that delivers, Establish engineering excellence, Drive cross-team collaboration, Integrate products, Champion culture of innovation, Champion psychological safety, Champion inclusion", "teamCollaboration" : "Cross-functional organization; Cross-functional teams; Broader ecosystem integration", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Advertiser support; Generative AI; Customer experience; Campaign management; Creative operations; Advertiser communications; AI agents; Agentic workflows; Large language models", "domainList" : [ "advertiser-support", "generative-ai", "customer-experience", "campaign-management", "creative-operations", "advertiser-communications", "ai-agents", "agentic-workflows", "large-language-models" ], "domainSpecificKnowledge" : [ "Advertiser support", "Generative AI", "Customer experience", "Campaign management", "Creative operations", "Advertiser communications", "AI agents", "Agentic workflows", "Large language models" ], "communicationSkills" : "Technical designs; Product strategy", "innovationCreativity" : "Innovation culture", "problemSolvingSkills" : "Technical decisions; Design challenges; Edge cases", "outcomesObjectives" : "Reduce operational costs", "qualificationsBasic" : "3+ years engineering team management, 7+ years engineering experience, 8+ years leading web services development, Knowledge of full software development lifecycle, Experience partnering with product teams", "qualificationsPreferred" : "Experience communicating with users, Experience communicating with technical teams, Experience communicating with senior leadership, Experience recruiting engineers, Experience hiring engineers, Experience mentoring engineers, Experience coaching engineers, Experience managing teams of Software Engineers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Advertising's Support Products & Services (SP&S) team is building the AI-powered future of advertiser support at massive scale. We're not just answering questions — our AI agents execute multi-step agentic workflows, automate the majority of common customer support use cases, and are featured prominently in the Amazon Advertising console, serving millions of advertisers worldwide. As a Software Development Manager, you will lead a team of engineers in New York building products at the intersection of generative AI and customer experience — from AI agents that resolve advertiser cases autonomously, to intelligent tools that eliminate thousands of hours of manual work across campaign management, creative operations, and advertiser communications. You'll own your team's technical vision and roadmap, partner directly with scientists and product managers in a cross-functional organization, and drive engineering investments that meaningfully reduce operational costs at scale. This is a role for a builder who wants to shape how AI transforms customer service at Amazon's scale — leading a team of SDEs, setting technical direction, and delivering products that directly impact advertiser success and business efficiency. Key job responsibilities - Lead and grow a team of SDEs building AI-powered customer support products for Amazon Advertising - Own your team's technical vision, roadmap, and architecture — driving the 1–2 year strategy for how your systems evolve to meet advertiser needs - Design and deliver generative AI solutions using Amazon Bedrock, including agentic workflows that resolve advertiser issues autonomously - Build intelligent tools that automate manual processes across campaign management, creative operations, and advertiser communications — directly reducing operational costs - Partner with scientists, product managers, and cross-functional teams to translate business problems into scalable engineering solutions - Attract, hire, develop, and retain top engineering talent — creating growth plans, coaching engineers, and building a team that delivers independently - Establish engineering excellence through code quality standards, operational metrics, and audit mechanisms that keep your systems reliable at scale - Drive cross-team collaboration to integrate your products into the broader Amazon Advertising ecosystem - Champion a culture of innovation, psychological safety, and inclusion where engineers at all levels contribute ideas and challenge assumptions A day in the life Your morning starts with your engineering team — reviewing sprint progress, unblocking technical decisions, and coaching engineers through design challenges. Mid-morning you're in a design review for a new AI agent capability, pushing the team to think through edge cases before writing code. After lunch, you're partnering with product managers and scientists to shape the roadmap — balancing new generative AI features against reliability and cost efficiency. Between meetings, you're having a 1:1 with an engineer about their career growth. No two days look the same, but every day blends technical depth, people leadership, and cross-functional collaboration. About the team Our cross-functional team of software engineers, applied scientists, and product managers builds AI-powered support products used by millions of advertisers in the Amazon Advertising console. We develop intelligent agents that resolve advertiser issues autonomously, in-workflow help experiences, and tools that drive advertiser growth and operational efficiency. Our engineers work across the full stack — from generative AI and large language models to scalable services and front-end experiences. We operate out of Seattle, Bangalore, and New York, and we value diverse perspectives, bold ideas, and builders who raise the bar for their teammates. Basic Qualifications: - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams Preferred Qualifications: - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 203,400.00 - 275,200.00 USD annually", "summaryDescription" : "Software Development Manager, Advertising Support Products and Services at Amazon.com Services LLC. Skills: Generative AI, AI agents, Customer support, Team leadership. Lead and grow SDE team. Build AI-powered products", "postedDate" : "2026-06-13T04:39:23.863", "createdAt" : "2026-06-13T04:39:23.863", "lastUpdated" : "2026-06-15T02:50:45.163", "ingestTimestamp" : "2026-06-13T04:39:23.863", "mongoId" : "69fe94fe4c40e2acd1121816", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10414888/apply", "salaryAnnualMin" : 203000, "salaryAnnualMax" : 275000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "AI agent development", "Workflow automation", "Campaign management", "Creative operations", "Advertiser communications", "Scalable engineering solutions", "System reliability", "Leadership", "Mentoring", "Generative AI", "AI agents", "Customer support", "Team leadership", "Technical vision", "Roadmap ownership", "System architecture", "Engineering investments", "Technical direction", "Engineering excellence", "Code quality standards", "Operational metrics", "Audit mechanisms", "Cross-team collaboration", "Innovation culture", "Psychological safety", "Inclusion culture", "Roadmap planning", "Advertiser support", "Customer experience", "Agentic workflows", "Large language models" ], "skillCount" : 31, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2ca09a74d8ee00a09a2b56", "title" : "Director of School and Services", "company" : "New Story Schools", "industry" : "New Story Schools (Pennsylvania)", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of School and Services in Wyoming, USA, adjusted for industry and seniority." }, "location" : "Wyoming, PA", "locations" : [ "Wyoming, PA" ], "timestamp" : "2026-06-16T02:13:22.566", "fingerprint" : "2450f78797059045dffdb1bccad033e3c64fdc72b83b697f24dab38fab0fc485", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/new-story-schools-pa/6023d8d5-3235-4ad7-aa08-dc16a690db09/application", "externalId" : "6023d8d5-3235-4ad7-aa08-dc16a690db09", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wyoming", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.5179097,-76.0191110" } ], "locationText" : "Wyoming, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 2, "experienceLevel" : "Director", "rawDescription" : "At New Story Schools, we serve students ages 5–21 with autism and emotional, behavioral, and developmental challenges. Guided by individualized learning, therapeutic integration, and collaboration, we empower students to grow and prepare for meaningful adult lives. Join our team and help students write their new story. As the Director of Schools & Services at New Story Schools, you will oversee systems that support students with complex learning and behavioral needs. Your leadership ensures IEP compliance, strengthens collaboration, and promotes positive outcomes for students and families What You’ll Need - Master’s degree in special education, ABA, social work, or a related field - BCBA certification or Pennsylvania special education teaching certification - At least two years of experience in a lead role supporting students with learning or behavioral challenges - Strong knowledge of IEP development, implementation, and compliance requirements - Ability to collaborate, lead training, and build relationships with families and districts What You’ll Do - Ensure IEP compliance and alignment with educational and clinical practices - Collaborate with leadership teams to implement school initiatives and programs - Lead and participate in the IEP process, including meetings and documentation - Coordinate staff training and professional development to strengthen practice - Build partnerships with families, school districts, and community stakeholders Why You’ll Love Working Here - Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays - Wellness perks including gym discounts, mindfulness apps, and prescription savings - Tuition reimbursement, career development programs, and leadership training - 401(k) retirement savings with a 4% company match and immediate vesting - Health, dental, and vision insurance - Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources - Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you New Story Schools is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at talent@newstory.com.", "summaryDescription" : "Director of School and Services at New Story Schools", "createdAt" : "2026-06-14T20:12:17.088", "lastUpdated" : "2026-06-16T02:13:22.566", "ingestTimestamp" : "2026-06-14T20:12:17.088", "mongoId" : "6a2ca09a74d8ee00a09a2b56", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c69b074d8ee00a0908d1b", "title" : "Managed Services Support Analyst", "company" : "Keyloop", "industry" : "Customer Enablement", "salary" : { "min" : 486000.0, "max" : 594000.0, "currency" : "CZK", "frequency" : "yearly" }, "location" : "Czech (Prague)", "locations" : [ "Czech (Prague)" ], "timestamp" : "2026-06-15T22:02:05.543", "fingerprint" : "f85f5151f619d628632e0a317e40c9e399593d85e2baceef7fb4e179d29ce4ae", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/keyloop/9599ec82-34f5-4179-a19a-5f98120e06e4/apply", "externalId" : "9599ec82-34f5-4179-a19a-5f98120e06e4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "remote", "geo" : "50.0874654,14.4212535" } ], "locationText" : "Prague, Czech Republic", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? ## Purpose of role Provision of an excellent support service is critical to the achievement of Keyloop’s strategic plans for growth and profitability. Our Support Analyst will primarily be responsible for owning, troubleshooting, diagnosing and resolving problems to successful closure, whilst ensuring timely escalation where necessary. Our Support Analyst will also assist colleagues, and will not only have outstanding verbal and written communication skills but can demonstrate that they are able to communicate quickly and efficiently at all levels across a Global team (Customer, peers, and Managers) in order to achieve our departmental and company strategy. This role requires someone who is resourceful and well organized, with excellent analytical and problem solving skills, who is able to work effectively as part of a high performing team with a passion and commitment to providing service excellence. ## Key Duties & Responsibilities Manage and fulfil all new user account requests, ensuring correct setup in line with defined processes Process access amendments, including role changes and permission updates, with attention to detail and security requirements Owning and progressing cases through to resolution by utilising available resources and expanding own knowledge. Escalating a case in good time. Responding with empathy to customers, dealing with their needs, and acknowledging their operational pressures and deadlines. Communicating cooperatively with team members, other departments and management to deliver timely resolution of customer issues. Documenting solutions and producing written guidance on resolution steps and procedures. Being passionate and pro-active in acquiring and absorbing knowledge of the Keyloop product suite and associated toolset and working closely with management to increase the level of personal skills and competence. Self-Motivation & initiative to aid your investigation process and career development. Effectively coaching and mentoring colleagues in order to expedite case resolution and enhance the level of knowledge within support. Ensuring root cause analysis is carried out where necessary. Identify training gaps in our knowledge media and recommend areas for improvement. Actively contribute to case reduction initiatives. ## Skills / Knowledge & Experience Ability to efficiently plan and prioritize workload to meet deadlines. Expertise or knowledge relating to a specified Keyloop product / module. Strong experience working in a Service Desk or IT support environment Proven ability to manage user requests and access provisioning tasks Investigation, analytical, problem solving and trouble shooting skills. Excellent communication skills, including telephone, virtual methods, written, and verbal skills in local language and English. Able to articulate simply complex problems or issues. Knowledge and understanding of customer expectations. Ability to influence and overcome objections. Ability to interact with multiple levels of Keyloop customers and associates. ## Qualifications required Essential Experience of working with customers ERP Application support Experience of supporting customers to a high level of performance, productivity and customer satisfaction Desirable Understanding of the automotive industry and specialism in one business area Microsoft SQL server and SQL database skills ## Additional Information Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. \"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity.\" ", "summaryDescription" : "Managed Services Support Analyst at Keyloop", "postedDate" : "2026-06-12T13:24:02.058", "createdAt" : "2026-06-12T13:24:02.058", "lastUpdated" : "2026-06-15T22:02:05.543", "ingestTimestamp" : "2026-06-14T21:36:25.599", "mongoId" : "6a2c69b074d8ee00a0908d1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0e75c758b93c861edbc7d4", "title" : "Director - Industrial and Commercial Services", "company" : "Fireclay Partners", "industry" : "Consulting", "salary" : { "min" : 180000.0, "max" : 270000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director level in Financial Services, adjusted for company size and remote work in the United States." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T09:22:26.976", "fingerprint" : "a22caff1e5e2c6b3745c647218185a6c9c3b5b63929948703b337b646b292bc4", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://fireclay-partners.breezy.hr/p/53576471358b-director-industrial-and-commercial-services", "externalId" : "53576471358b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "experienceLevel" : "Director", "remoteFriendly" : true, "rawDescription" : "About Fireclay Partners Fireclay Partners is a veteran owned middle market M&A and buy side advisory firm based in Kansas City. We serve private equity sponsors and family owned businesses on platform sourcing, bolt on acquisitions, and select sell side mandates. Our model pairs investment bank", "summaryDescription" : "Director - Industrial and Commercial Services at Fireclay Partners", "createdAt" : "2026-06-14T05:20:45.049", "lastUpdated" : "2026-06-15T09:22:26.976", "ingestTimestamp" : "2026-06-14T05:20:45.049", "mongoId" : "6a0e75c758b93c861edbc7d4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 270000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0e75c758b93c861edbc7cf", "title" : "Director - Education and Government Services", "company" : "Fireclay Partners", "industry" : "Consulting", "salary" : { "min" : 180000.0, "max" : 270000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Director level roles in Financial Services, adjusted for company size and contract employment type in the United States." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T07:20:11.319", "fingerprint" : "a86db2215a5698175cf48b7d317be7716faf906695daab4b7fd85183584c906d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://fireclay-partners.breezy.hr/p/3d0c10987bd4-director-education-and-government-services", "externalId" : "3d0c10987bd4", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "experienceLevel" : "Director", "remoteFriendly" : true, "rawDescription" : "About Fireclay Partners Fireclay Partners is a veteran owned middle market M&A and buy side advisory firm based in Kansas City. We serve private equity sponsors and family owned businesses on platform sourcing, bolt on acquisitions, and select sell side mandates. Our model pairs investment bank", "summaryDescription" : "Director - Education and Government Services at Fireclay Partners", "createdAt" : "2026-06-13T23:28:05.299", "lastUpdated" : "2026-06-15T07:20:11.319", "ingestTimestamp" : "2026-06-13T23:28:05.299", "mongoId" : "6a0e75c758b93c861edbc7cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 270000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c89e374d8ee00a096f260", "title" : "Director of Clinical Services - Rehabilitation", "company" : "Epworth HealthCare", "industry" : "Hospital And Health Care", "salary" : { "min" : 185000.0, "max" : 265000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Clinical Services - Rehabilitation in Melbourne, Australia, adjusted for seniority and the healthcare industry." }, "location" : "Melbourne, VIC, Australia", "locations" : [ "Melbourne", "VIC", "Australia" ], "certifications" : [ "AHPRA registration" ], "timestamp" : "2026-06-15T07:27:19.673", "fingerprint" : "3994d2e43af08b69fca638ec2434acb1fae19383c33f771a88aef8a23b960d7c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Epworth/744000131817791-director-of-clinical-services-rehabilitation", "externalId" : "744000131817791", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "professionalSkills" : [ "Clinical governance", "Quality leadership", "Risk management", "Workforce planning", "Workforce engagement", "Capability development", "Financial performance management", "Operational performance management", "Service growth", "Business development", "Stakeholder engagement", "Continuous improvement" ], "hardSkillsList" : [ "Clinical leadership", "Workforce leadership", "Service performance", "Patient experience", "Quality improvement", "Risk management", "Patient outcomes", "Workforce planning", "Financial management", "Service performance management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Clinical leadership", "level" : "intermediate" }, { "name" : "Workforce leadership", "level" : "intermediate" }, { "name" : "Service performance", "level" : "intermediate" }, { "name" : "Patient experience", "level" : "intermediate" }, { "name" : "Quality improvement", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Patient outcomes", "level" : "intermediate" }, { "name" : "Workforce planning", "level" : "intermediate" }, { "name" : "Financial management", "level" : "intermediate" }, { "name" : "Service performance management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Clinical governance, Workforce leadership, Service performance, Patient outcomes", "majorSkillsList" : [ "Clinical governance", "Workforce leadership", "Service performance", "Patient outcomes" ], "coreResponsibilities" : "Provide clinical leadership, Ensure safe patient-centred care, Ensure high-quality patient-centred care, Lead and develop nursing teams, Lead and develop multidisciplinary teams, Foster high-performing workforce, Foster engaged workforce, Drive clinical governance, Drive quality improvement, Drive risk management frameworks, Deliver on key KPIs, Optimise patient flow, Optimise patient access, Optimise length of stay outcomes, Partner with VMOs, Partner with executive stakeholders, Enhance service delivery, Enhance service growth, Lead business development initiatives, Oversee workforce planning, Oversee education strategy, Oversee professional development strategy", "teamCollaboration" : "Multidisciplinary teams; VMOs and executive stakeholders", "domainKnowledge" : "Rehabilitation services; Continuing Care division; Healthcare leadership; Clinical governance; Quality and risk; Multidisciplinary teams; Complex environments; Executive level operations; Service growth; Sustainable change", "domainList" : [ "rehabilitation-services", "continuing-care-division", "healthcare-leadership", "clinical-governance", "quality-and-risk", "multidisciplinary-teams", "complex-environments", "executive-level-operations", "service-growth", "sustainable-change" ], "domainSpecificKnowledge" : [ "Rehabilitation services", "Continuing Care division", "Healthcare leadership", "Clinical governance", "Quality and risk", "Multidisciplinary teams", "Complex environments", "Executive level operations", "Service growth", "Sustainable change" ], "continuousLearning" : "Professional development strategy", "innovationCreativity" : "Business development initiatives; New programs; Service expansion", "problemSolvingSkills" : "Data-driven decision making", "specialRequirements" : "Annual Influenza vaccination, National Police Check, Employee Working with Children Check", "outcomesObjectives" : "Drive clinical excellence; Drive service performance; Drive patient outcomes; Deliver on key KPIs; Optimise patient flow; Optimise patient access; Optimise length of stay outcomes; Enhance service delivery; Enhance service growth", "qualificationsBasic" : "Registered Nurse with AHPRA registration, Postgraduate qualification in leadership, Postgraduate qualification in management, Postgraduate qualification in related discipline, Senior healthcare leader experience, Rehabilitation background, Acute care background", "qualificationsPreferred" : "Expertise in clinical governance, Expertise in quality, Expertise in risk, Ability to lead large multidisciplinary teams, Commercial acumen, Ability to drive performance, Ability to drive service growth, Ability to drive innovation, Build trusted relationships with medical staff, Build trusted relationships with stakeholders, Leading sustainable change recognition", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people. We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging. Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. Director of Clinical Services – Rehabilitation Epworth HealthCare | Richmond, Camberwell, Hawthorn Richmond Rehabilitation & Eastern Rehabilitation Lead rehabilitation services across Epworth’s Continuing Care division A senior leadership opportunity to drive clinical excellence, service performance and patient outcomes across Epworth’s rehabilitation services. This role sits on the Continuing Care & Support Services Executive Leadership Team and plays a key role in shaping the future of rehabilitation care. The Opportunity Reporting to the Executive General Manager, Continuing Care & Support Services, you will lead the clinical, operational and strategic delivery of rehabilitation services across multiple sites. You will be accountable for clinical governance, workforce leadership, service performance and patient experience across the division. Key responsibilities: * Provide strong clinical leadership across rehabilitation services, ensuring safe, high-quality and patient-centred care * Lead and develop nursing and multidisciplinary teams, fostering a high-performing and engaged workforce * Drive clinical governance, quality improvement and risk management frameworks * Deliver on key KPIs across patient outcomes, safety, workforce, finance and service performance * Optimise patient flow, access and length of stay outcomes * Partner with VMOs and executive stakeholders to enhance service delivery and growth * Lead business development initiatives, including new programs and service expansion * Oversee workforce planning, education and professional development strategy ## Qualifications About You Qualifications * Registered Nurse with current AHPRA registration * Postgraduate qualification in leadership, management or related discipline Experience & capability You are an experienced senior healthcare leader with a strong background in rehabilitation or acute care. You bring strong expertise in clinical governance, quality and risk, with a proven ability to lead large multidisciplinary teams across complex environments. You operate confidently at an executive level, with strong commercial acumen and the ability to drive performance, service growth and innovation. You build trusted relationships with medical staff and stakeholders and are recognised for leading sustainable change. Key strengths * Clinical governance and quality leadership * Workforce planning, engagement and capability development * Financial and operational performance management * Service growth and business development * Stakeholder engagement, particularly with VMOs and executive leaders * Data-driven decision making and continuous improvement [Position Description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/628da3b877ce4f07a431c451/550e2672-4067-47c6-8236-23126acef50d?r=s3-eu-central-1) [Inherent Requirements](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/628da3b877ce4f07a431c451/6840cc89-e178-4963-8f80-49264479c375?r=s3-eu-central-1) Why Epworth * Victoria’s leading not-for-profit private healthcare group * Executive leadership role with genuine impact across multiple sites * Work within a values-driven organisation committed to Every Patient Matters * Collaborative and high-performing leadership team * Competitive salary packaging and benefits ## Additional Information At Epworth, it’s a community It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to: * Salary package up to $15,900 pre-tax annually, leading to greater take home pay * The largest educational scholarship program of its kind in Australia * Ability to purchase up to four additional weeks of leave * Reduced cost of health services for you and your family at Epworth * Relocation assistance is available for approved candidates We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone. If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect. Apply now If you are a strategic and values-driven clinical leader ready to shape the future of rehabilitation services, we’d love to hear from you. To apply, click the I'm Interested button to attach your CV and cover letter. For more information about the role, refer to the attached position description or contact [talent@epworth.org.au](mailto:talent@epworth.org.au) or call (03) 9426 0606. Apply now… we’ve over 8,000 perspectives at Epworth and we’re ready to welcome yours! It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.", "summaryDescription" : "Director of Clinical Services - Rehabilitation at Epworth HealthCare. Skills: Clinical governance, Workforce leadership, Service performance, Patient outcomes. Provide clinical leadership. Ensure safe patient-centred care", "postedDate" : "2026-06-12T06:00:52.000", "createdAt" : "2026-06-14T02:50:40.619", "lastUpdated" : "2026-06-15T07:27:19.673", "ingestTimestamp" : "2026-06-14T02:50:40.619", "mongoId" : "6a2c89e374d8ee00a096f260", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Clinical leadership", "Workforce leadership", "Service performance", "Patient experience", "Quality improvement", "Risk management", "Patient outcomes", "Workforce planning", "Financial management", "Service performance management", "Leadership", "Clinical governance", "Quality leadership", "Workforce engagement", "Capability development", "Financial performance management", "Operational performance management", "Service growth", "Business development", "Stakeholder engagement", "Continuous improvement", "Rehabilitation services", "Continuing Care division", "Healthcare leadership", "Quality and risk", "Multidisciplinary teams", "Complex environments", "Executive level operations", "Sustainable change", "AHPRA registration" ], "skillCount" : 30, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9c0474d8ee00a0999ca6", "title" : "Director of Clinical Services - Rehabilitation", "company" : "Epworth HealthCare", "industry" : "Hospital And Health Care", "salary" : { "min" : 185000.0, "max" : 255000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Clinical Services - Rehabilitation in Melbourne, Australia, adjusted for seniority and the healthcare industry." }, "location" : "Melbourne, VIC, Australia", "locations" : [ "Melbourne", "VIC", "Australia" ], "certifications" : [ "AHPRA registration" ], "timestamp" : "2026-06-15T03:28:00.444", "fingerprint" : "a32c93814a13cb986faa2a3e5d3c01aa53efb000ccbc4a652e24c44bdfd88d29", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Epworth/744000131817791-director-of-clinical-services-rehabilitation", "externalId" : "744000131817791", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "professionalSkills" : [ "Clinical leadership", "Service performance", "Patient outcomes", "Clinical governance", "Workforce leadership", "Service performance", "Patient experience", "Quality improvement", "Risk management", "Workforce planning", "Education strategy", "Professional development", "Business development", "Service expansion", "Stakeholder engagement" ], "hardSkillsList" : [ "Clinical governance", "Quality leadership", "Workforce planning", "Engagement development", "Financial performance", "Operational performance", "Service growth", "Business development", "Stakeholder engagement", "Data-driven decision making", "Continuous improvement" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Clinical governance", "level" : "intermediate" }, { "name" : "Quality leadership", "level" : "intermediate" }, { "name" : "Workforce planning", "level" : "intermediate" }, { "name" : "Engagement development", "level" : "intermediate" }, { "name" : "Financial performance", "level" : "intermediate" }, { "name" : "Operational performance", "level" : "intermediate" }, { "name" : "Service growth", "level" : "intermediate" }, { "name" : "Business development", "level" : "intermediate" }, { "name" : "Stakeholder engagement", "level" : "intermediate" }, { "name" : "Data-driven decision making", "level" : "intermediate" }, { "name" : "Continuous improvement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Clinical leadership, Rehabilitation services, Service performance, Patient outcomes, Clinical governance", "majorSkillsList" : [ "Clinical leadership", "Rehabilitation services", "Service performance", "Patient outcomes", "Clinical governance" ], "coreResponsibilities" : "Provide clinical leadership, Ensure safe care, Ensure high-quality care, Ensure patient-centred care, Lead nursing teams, Develop nursing teams, Lead multidisciplinary teams, Develop multidisciplinary teams, Foster high-performing workforce, Foster engaged workforce, Drive clinical governance, Drive quality improvement, Drive risk management, Deliver on key KPIs, Optimise patient flow, Optimise patient access, Optimise length of stay, Partner with VMOs, Partner with executive stakeholders, Enhance service delivery, Enhance service growth, Lead business development, Lead new programs, Lead service expansion, Oversee workforce planning, Oversee education strategy, Oversee professional development", "teamCollaboration" : "Multidisciplinary teams; VMOs and executive stakeholders", "domainKnowledge" : "Rehabilitation services; Continuing Care division; Healthcare leadership; Acute care", "domainList" : [ "rehabilitation-services", "continuing-care-division", "healthcare-leadership", "acute-care" ], "domainSpecificKnowledge" : [ "Rehabilitation services", "Continuing Care division", "Healthcare leadership", "Acute care" ], "continuousLearning" : "Professional development strategy", "innovationCreativity" : "Business development initiatives; New programs; Service expansion", "problemSolvingSkills" : "Data-driven decision making; Continuous improvement", "specialRequirements" : "Annual Influenza vaccination, National Police Check, Working with Children Check", "outcomesObjectives" : "Deliver on key KPIs; Optimise patient flow; Optimise patient access; Optimise length of stay", "qualificationsBasic" : "Registered Nurse, Current AHPRA registration, Postgraduate qualification leadership, Postgraduate qualification management, Senior healthcare leader, Background in rehabilitation, Background in acute care, Expertise in clinical governance, Expertise in quality, Expertise in risk, Lead large multidisciplinary teams, Operate confidently executive level, Build trusted relationships medical staff, Build trusted relationships stakeholders, Leading sustainable change", "qualificationsPreferred" : "Postgraduate qualification related discipline", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people. We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging. Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. Director of Clinical Services – Rehabilitation Epworth HealthCare | Richmond, Camberwell, Hawthorn Richmond Rehabilitation & Eastern Rehabilitation Lead rehabilitation services across Epworth’s Continuing Care division A senior leadership opportunity to drive clinical excellence, service performance and patient outcomes across Epworth’s rehabilitation services. This role sits on the Continuing Care & Support Services Executive Leadership Team and plays a key role in shaping the future of rehabilitation care. The Opportunity Reporting to the Executive General Manager, Continuing Care & Support Services, you will lead the clinical, operational and strategic delivery of rehabilitation services across multiple sites. You will be accountable for clinical governance, workforce leadership, service performance and patient experience across the division. Key responsibilities: * Provide strong clinical leadership across rehabilitation services, ensuring safe, high-quality and patient-centred care * Lead and develop nursing and multidisciplinary teams, fostering a high-performing and engaged workforce * Drive clinical governance, quality improvement and risk management frameworks * Deliver on key KPIs across patient outcomes, safety, workforce, finance and service performance * Optimise patient flow, access and length of stay outcomes * Partner with VMOs and executive stakeholders to enhance service delivery and growth * Lead business development initiatives, including new programs and service expansion * Oversee workforce planning, education and professional development strategy ## Qualifications About You Qualifications * Registered Nurse with current AHPRA registration * Postgraduate qualification in leadership, management or related discipline Experience & capability You are an experienced senior healthcare leader with a strong background in rehabilitation or acute care. You bring strong expertise in clinical governance, quality and risk, with a proven ability to lead large multidisciplinary teams across complex environments. You operate confidently at an executive level, with strong commercial acumen and the ability to drive performance, service growth and innovation. You build trusted relationships with medical staff and stakeholders and are recognised for leading sustainable change. Key strengths * Clinical governance and quality leadership * Workforce planning, engagement and capability development * Financial and operational performance management * Service growth and business development * Stakeholder engagement, particularly with VMOs and executive leaders * Data-driven decision making and continuous improvement [Position Description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/628da3b877ce4f07a431c451/550e2672-4067-47c6-8236-23126acef50d?r=s3-eu-central-1) [Inherent Requirements](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/628da3b877ce4f07a431c451/6840cc89-e178-4963-8f80-49264479c375?r=s3-eu-central-1) Why Epworth * Victoria’s leading not-for-profit private healthcare group * Executive leadership role with genuine impact across multiple sites * Work within a values-driven organisation committed to Every Patient Matters * Collaborative and high-performing leadership team * Competitive salary packaging and benefits ## Additional Information At Epworth, it’s a community It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to: * Salary package up to $15,900 pre-tax annually, leading to greater take home pay * The largest educational scholarship program of its kind in Australia * Ability to purchase up to four additional weeks of leave * Reduced cost of health services for you and your family at Epworth * Relocation assistance is available for approved candidates We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone. If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect. Apply now If you are a strategic and values-driven clinical leader ready to shape the future of rehabilitation services, we’d love to hear from you. To apply, click the I'm Interested button to attach your CV and cover letter. For more information about the role, refer to the attached position description or contact [talent@epworth.org.au](mailto:talent@epworth.org.au) or call (03) 9426 0606. Apply now… we’ve over 8,000 perspectives at Epworth and we’re ready to welcome yours! It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.", "summaryDescription" : "Director of Clinical Services - Rehabilitation at Epworth HealthCare. Skills: Clinical leadership, Rehabilitation services, Service performance, Patient outcomes, Clinical governance. Provide clinical leadership. Ensure safe care", "postedDate" : "2026-06-12T06:00:52.000", "createdAt" : "2026-06-13T22:59:37.511", "lastUpdated" : "2026-06-15T03:28:00.444", "ingestTimestamp" : "2026-06-13T22:59:37.511", "mongoId" : "6a2c9c0474d8ee00a0999ca6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Clinical governance", "Quality leadership", "Workforce planning", "Engagement development", "Financial performance", "Operational performance", "Service growth", "Business development", "Stakeholder engagement", "Data-driven decision making", "Continuous improvement", "Leadership", "Clinical leadership", "Rehabilitation services", "Service performance", "Patient outcomes", "Workforce leadership", "Patient experience", "Quality improvement", "Risk management", "Education strategy", "Professional development", "Service expansion", "Continuing Care division", "Healthcare leadership", "Acute care", "AHPRA registration" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a82be74d8ee00a0674302", "title" : "Manager, Volunteer Support Services", "company" : "LA28", "salary" : { "min" : 88000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Los Angeles, California, United States", "locations" : [ "Los Angeles", "California", "United States" ], "timestamp" : "2026-06-14T20:29:03.184", "fingerprint" : "d827bed7eee08987501a05b2f4564d157c1f90376815a246b8d84066401ded62", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/la2028/jobs/7757584003", "externalId" : "7757584003", "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Volunteer support", "Contact center operations", "Volunteer policies" ], "hardSkillsList" : [ "Performance management", "Escalation management", "Data analysis" ], "hardSkills" : [ { "name" : "Performance management", "level" : "intermediate" }, { "name" : "Escalation management", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "coreResponsibilities" : "Lead and manage Volunteer Contact Center team, Oversee daily contact center operations, Ensure consistent, accurate responses, Manage escalation workflows, Monitor contact volume, response times, trends, Partner with Marketing, Legal, Technology, Support peak periods, Support volunteer communications, Develop and maintain knowledge bases, Contribute to volunteer experience planning, Support volunteer program operations, Perform other duties as role evolves", "teamCollaboration" : "Cross functional teams; Volunteer Operations; Marketing; Legal; Technology", "domainKnowledge" : "Olympic and Paralympic Games", "domainList" : [ "olympic-and-paralympic-games" ], "domainSpecificKnowledge" : [ "Olympic and Paralympic Games" ], "toolProficiency" : [ "CRM", "Ticketing tools", "Chatbot" ], "documentationSkills" : "Training materials", "problemSolvingSkills" : "Complex escalations", "specialRequirements" : "Varying hours, Evenings, Weekends, Holidays, Peak event periods", "outcomesObjectives" : "Deliver high-quality volunteer experience", "qualificationsBasic" : "Lead and manage Volunteer Contact Center team, Oversee daily contact center operations, Ensure consistent, accurate responses, Manage escalation workflows, Monitor contact volume, response times, trends, Partner with Marketing, Legal, Technology, Support peak periods, Support volunteer communications, Develop and maintain knowledge bases, Contribute to volunteer experience planning, Support volunteer program operations, Work efficiently in open cubicle environment", "workSiteFlexibility" : "Onsite", "rawDescription" : "LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U. S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Manager, Volunteer Support Services: The Manager, Volunteer Support Services is responsible for leading the day‑to‑day operations of the Volunteer Contact Center, ensuring timely, accurate, and consistent support for volunteers across all stages of the volunteer journey. This role oversees staff, communications, and processes to deliver a high‑quality volunteer experience while managing high inquiry volumes, peak operational periods, and complex escalations.  The Manager plays a critical role in strategic development the of volunteer support standards, translating volunteer policies, timelines, and operational updates into clear guidance for contact center teams, and serves as a key liaison between Volunteer Operations, Marketing, Legal, and Technology. This role reports to the Head of Volunteers. Key Responsibilities: Lead and manage the Volunteer Contact Center team, including staffing, scheduling, training, and performance management Oversee daily contact center operations across all channels (email, phone, chatbot escalation, CRM/ticketing tools) Ensure consistent, accurate responses aligned with approved volunteer policies, FAQs, and communications Manage escalation workflows for complex, sensitive, or time critical volunteer inquiries Monitor contact volume, response times, trends, and volunteer feedback; use data to drive continuous improvement Partner closely with Marketing, Legal, and Technology, and other cross functional teams to stay aligned on program updates Support peak periods such as application launch, onboarding, training, and Games time operations Support volunteer communications outside of the contact center as needed Develop and maintain knowledge bases, scripts, and training materials for contact center staff Contribute to volunteer experience planning and readiness activities leading up to and during the Games Support the volunteer program operations as needed for onsite activations with Volunteer in Community programming and at the Volunteer Experience Center as needed This role will be focused on the Volunteer Program but may rotate to support other organizational communication phases as needed. Background employees must be able to work efficiently in an open cubicle environment.    Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.  Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games The annual base salary range for this position is $88,000.00-115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law. LA28 does not provide relocation assistance. LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.", "summaryDescription" : "Manager, Volunteer Support Services at LA28. Lead and manage Volunteer Contact Center team. Oversee daily contact center operations", "postedDate" : "2026-06-11T21:15:09.384", "createdAt" : "2026-06-11T21:15:09.384", "lastUpdated" : "2026-06-14T20:29:03.184", "ingestTimestamp" : "2026-06-11T21:15:09.384", "mongoId" : "6a2a82be74d8ee00a0674302", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 88000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Performance management", "Escalation management", "Data analysis", "Volunteer support", "Contact center operations", "Volunteer policies", "Olympic and Paralympic Games", "CRM", "Ticketing tools", "Chatbot" ], "skillCount" : 10, "jobCategory" : "human-resources", "jobSubcategory" : "people-management", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a75f674d8ee00a0659e7f", "title" : "Manager, Volunteer Support Services", "company" : "LA28", "salary" : { "min" : 88000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Los Angeles, California, United States", "locations" : [ "Los Angeles", "California", "United States" ], "timestamp" : "2026-06-14T23:48:55.927", "fingerprint" : "e90b4f3a718c03db1d43142df4b5ed8e6a629c25d29afc0d9e26c61ed5a9d3cf", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/la28careers/jobs/7765190003", "externalId" : "7765190003", "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Volunteer support standards", "Volunteer policies", "Operational updates" ], "hardSkillsList" : [ "Performance management", "Scheduling", "Training", "Staffing" ], "hardSkills" : [ { "name" : "Performance management", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Training", "level" : "intermediate" }, { "name" : "Staffing", "level" : "intermediate" } ], "majorSkills" : "Volunteer support, Contact center operations, Stakeholder management", "majorSkillsList" : [ "Volunteer support", "Contact center operations", "Stakeholder management" ], "coreResponsibilities" : "Lead and manage Volunteer Contact Center team, Oversee daily contact center operations, Ensure consistent, accurate responses, Manage escalation workflows, Monitor contact volume, response times, trends, Partner closely with Marketing, Legal, Technology, Support peak periods, Support volunteer communications, Develop and maintain knowledge bases, Contribute to volunteer experience planning, Support volunteer program operations, Perform other duties as role evolves", "teamCollaboration" : "Cross functional teams; Volunteer Operations; Marketing; Legal; Technology", "domainKnowledge" : "Olympic and Paralympic Games; Volunteer journey", "domainList" : [ "olympic-and-paralympic-games", "volunteer-journey" ], "domainSpecificKnowledge" : [ "Olympic and Paralympic Games", "Volunteer journey" ], "toolProficiency" : [ "CRM", "Ticketing tools", "Chatbot" ], "documentationSkills" : "Knowledge bases; Scripts; Training materials", "problemSolvingSkills" : "Complex escalations", "specialRequirements" : "Work evenings, weekends, holidays, Peak event periods", "outcomesObjectives" : "Deliver high-quality volunteer experience; Manage high inquiry volumes", "qualificationsBasic" : "Lead and manage Volunteer Contact Center team, Oversee daily contact center operations, Ensure consistent, accurate responses, Manage escalation workflows, Monitor contact volume, response times, trends, Partner closely with Marketing, Legal, Technology, Support peak periods, Support volunteer communications, Develop and maintain knowledge bases, Contribute to volunteer experience planning, Support volunteer program operations, Work efficiently in open cubicle environment, Hours of work may vary", "workSiteFlexibility" : "Onsite", "rawDescription" : "LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U. S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Manager, Volunteer Support Services: The Manager, Volunteer Support Services is responsible for leading the day‑to‑day operations of the Volunteer Contact Center, ensuring timely, accurate, and consistent support for volunteers across all stages of the volunteer journey. This role oversees staff, communications, and processes to deliver a high‑quality volunteer experience while managing high inquiry volumes, peak operational periods, and complex escalations.  The Manager plays a critical role in strategic development the of volunteer support standards, translating volunteer policies, timelines, and operational updates into clear guidance for contact center teams, and serves as a key liaison between Volunteer Operations, Marketing, Legal, and Technology. \\ This role reports to the Head of Volunteers. Key Responsibilities: Lead and manage the Volunteer Contact Center team, including staffing, scheduling, training, and performance management Oversee daily contact center operations across all channels (email, phone, chatbot escalation, CRM/ticketing tools) Ensure consistent, accurate responses aligned with approved volunteer policies, FAQs, and communications Manage escalation workflows for complex, sensitive, or time critical volunteer inquiries Monitor contact volume, response times, trends, and volunteer feedback; use data to drive continuous improvement Partner closely with Marketing, Legal, and Technology, and other cross functional teams to stay aligned on program updates Support peak periods such as application launch, onboarding, training, and Games time operations Support volunteer communications outside of the contact center as needed Develop and maintain knowledge bases, scripts, and training materials for contact center staff Contribute to volunteer experience planning and readiness activities leading up to and during the Games Support the volunteer program operations as needed for onsite activations with Volunteer in Community programming and at the Volunteer Experience Center as needed. This role will be focused on the Volunteer Program but may rotate to support other organizational communication phases as needed. Background employees must be able to work efficiently in an open cubicle environment.    Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.  Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.  The annual base salary range for this position is $88,000.00-115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law. LA28 does not provide relocation assistance. LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.", "summaryDescription" : "Manager, Volunteer Support Services at LA28. Skills: Volunteer support, Contact center operations, Stakeholder management. Lead and manage Volunteer Contact Center team. Oversee daily contact center operations", "postedDate" : "2026-06-11T20:36:56.571", "createdAt" : "2026-06-11T20:36:56.571", "lastUpdated" : "2026-06-14T23:48:55.927", "ingestTimestamp" : "2026-06-11T20:36:56.571", "mongoId" : "6a2a75f674d8ee00a0659e7f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 88000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Performance management", "Scheduling", "Training", "Staffing", "Volunteer support", "Contact center operations", "Stakeholder management", "Volunteer support standards", "Volunteer policies", "Operational updates", "Olympic and Paralympic Games", "Volunteer journey", "CRM", "Ticketing tools", "Chatbot" ], "skillCount" : 15, "jobCategory" : "human-resources", "jobSubcategory" : "people-management", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "69d5e4972beec4dd3d931a21", "title" : "Sales Manager, Technology and Services", "company" : "Amazon.com Services LLC", "industry" : "Sales, Advertising, Account Management, Sales/Account Management, amazon business", "salary" : { "min" : 151800.0, "max" : 205400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-15T02:21:10.480", "fingerprint" : "43e6d8d5edba67f5db5a08a9240c70241da6366269cbca8c8a544223052748cd", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10384317/apply", "externalId" : "d584b1ba-8849-4813-bc26-0de35ec35f76", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Business development", "Sales", "Sales-engineering", "Customer engagements", "Pipeline development", "Deal negotiation", "Account growth", "Sales methodologies", "Data-driven insights" ], "hardSkillsList" : [ "Quota attainment", "Revenue scaling" ], "softSkillsList" : [ "Leadership", "Customer obsession", "Accountability" ], "hardSkills" : [ { "name" : "Quota attainment", "level" : "intermediate" }, { "name" : "Revenue scaling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Customer obsession" }, { "name" : "Accountability" } ], "majorSkills" : "Sales leadership, Team development, Revenue generation", "majorSkillsList" : [ "Sales leadership", "Team development", "Revenue generation" ], "coreResponsibilities" : "Build a team, Coach a team, Scale a team, Drive sales life cycle, Prospect customers, Develop pipeline, Negotiate deals, Grow strategic accounts, Foster customer obsession, Foster operational excellence, Coach sellers, Implement sales methodologies, Leverage data-driven insights, Optimize team performance, Optimize customer outcomes, Think strategically, Execute tactically", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; Leadership; Customers", "domainKnowledge" : "Technology sectors; Services sectors; Procurement industry; B2B space", "domainList" : [ "technology-sectors", "services-sectors", "procurement-industry", "b2b-space" ], "domainSpecificKnowledge" : [ "Technology sectors", "Services sectors", "Procurement industry", "B2B space" ], "problemSolvingSkills" : "Data-driven insights", "outcomesObjectives" : "Drive revenue; Increase adoption; Achieve quota attainment; Scale revenue", "qualificationsBasic" : "7+ years business development, 7+ years sales, 7+ years sales-engineering, Experience positioning solutions, Experience selling solutions, Experience leading teams, Experience developing teams, Bachelor's degree or equivalent", "qualificationsPreferred" : "8+ years sales experience, Selling to Fortune 5000, Entrepreneurial background, Deal with ambiguity, Pivot quickly, Adapt new process, Run fast, Assess account needs, Assess customer needs, Identify gaps, Solve customer needs, Build rapport internal stakeholders, Build rapport leadership, Build rapport customers, Establish credibility internal stakeholders, Establish credibility leadership, Establish credibility customers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. Would you like to lead a high-performing team driving revenue and customer engagements for an innovative leader in the Procurement industry? Would you like to be a part of a rapidly growing organization focused on increasing adoption of Amazon Business by engaging with Enterprise and mid-market customers in the Technology and Services sectors? The Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com. The Technology and Services Sales Manager is a critical leadership role responsible for building, coaching, and scaling a team of Senior Account Executives who drive the full sales life cycle with businesses generating annual revenues between $50MM to $3B. This leader will be accountable for team performance across prospecting, pipeline development, deal negotiation, and strategic account growth while fostering a culture of customer obsession and operational excellence. The ideal candidate will have proven experience leading B2B sales teams, with a track record of developing talent, driving consistent quota attainment, and scaling revenue in complex Enterprise environments. This leader should excel at coaching sellers through large-scale deal cycles, implementing sales methodologies, and leveraging data-driven insights to optimize team performance and customer outcomes. A Technology and Services Sales Manager must think strategically while executing tactically in a fast-paced, multi-priority environment. They are passionate about developing people, obsessed with customer success, and energized by the opportunity to build and scale in a collaborative, innovation-driven culture. This leader thrives on change, drives accountability, and consistently raises the bar for their team and themselves. Basic Qualifications: - 7+ years of prior work in business development, sales, or sales-engineering, preferably in the technology, internet and e-commerce sectors experience - Experience in business development, sales, or sales-engineering, preferably in the technology, internet, and e-commerce sectors - Experience positioning and selling innovative solutions to new and existing customers and market segments - Experience successfully leading and developing a team of direct and indirect reports - Bachelor's degree or equivalent Preferred Qualifications: - 8+ years of sales experience selling to Fortune 5000 senior leadership - Entrepreneurial background with proven ability to deal with ambiguity, pivot quickly, adapt new process and run fast - Ability to think and act independently within a fast-paced multi-task driven environment - Ability to assess account and customer needs, identify gaps and solve Ability to build rapport and establish credibility with internal stakeholders, leadership and customers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, MA, Boston - 138,000.00 - 186,700.00 USD annually USA, NY, New York - 151,800.00 - 205,400.00 USD annually USA, TX, Austin - 138,000.00 - 186,700.00 USD annually USA, VA, Arlington - 138,000.00 - 186,700.00 USD annually USA, WA, Seattle - 138,000.00 - 186,700.00 USD annually", "summaryDescription" : "Sales Manager, Technology and Services at Amazon.com Services LLC. Skills: Sales leadership, Team development, Revenue generation. Build a team. Coach a team", "postedDate" : "2026-06-13T03:55:50.739", "createdAt" : "2026-06-13T03:55:50.739", "lastUpdated" : "2026-06-15T02:21:10.480", "ingestTimestamp" : "2026-06-13T03:55:50.739", "mongoId" : "69d5e4972beec4dd3d931a21", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10384317/apply", "salaryAnnualMin" : 151800, "salaryAnnualMax" : 205400, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Quota attainment", "Revenue scaling", "Leadership", "Customer obsession", "Accountability", "Sales leadership", "Team development", "Revenue generation", "Business development", "Sales", "Sales-engineering", "Customer engagements", "Pipeline development", "Deal negotiation", "Account growth", "Sales methodologies", "Data-driven insights", "Technology sectors", "Services sectors", "Procurement industry", "B2B space" ], "skillCount" : 21, "jobCategory" : "marketing", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology and Services" }, { "id" : "68c2e419f8b1b0376634c399", "title" : "Associate, Quality Services, Alexa Device Support", "company" : "ADCI MAA 15 SEZ", "industry" : "Operations, IT, Support Engineering, Device associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Associate in Quality Services in Chennai, India, adjusted for the technology industry and company size." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-15T08:52:47.018", "fingerprint" : "3fbc6859e1a17252102e3c545153fe5895b6556e393947029f238bdc118edd6f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3079121/apply", "externalId" : "94fd24f3-6f9b-4062-8bd8-55ebe5a436bd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Gain understanding of application test procedures, Learn to use applicable software and tools, Execute test instructions, Report test results accurately, Report test results promptly, Report any deviations observed, Understand changes in test instructions, Follow defined processes to perform work", "domainKnowledge" : "Devices products; Retail products; AWS products", "domainList" : [ "devices-products", "retail-products", "aws-products" ], "domainSpecificKnowledge" : [ "Devices products", "Retail products", "AWS products" ], "outcomesObjectives" : "Meet defined productivity targets; Meet defined quality targets; Adhere to agreed SLA; Produce accurate test results; Meet daily targets", "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Understanding of software testing, Complete assigned tasks accurately, Complete assigned tasks promptly", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes. Key job responsibilities Gain understanding of the application test procedures and how to use applicable software and tools. · Execute test instructions and report test results accurately and promptly. · Report any deviations observed · Understand any changes in test instructions related to their assigned work · Follow defined processes to perform assigned work A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes About the team Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Associate, Quality Services, Alexa Device Support at ADCI MAA 15 SEZ. Gain understanding of application test procedures. Learn to use applicable software and tools", "postedDate" : "2026-06-14T01:59:25.245", "createdAt" : "2026-06-14T01:59:25.245", "lastUpdated" : "2026-06-15T08:52:47.018", "ingestTimestamp" : "2026-06-14T01:59:25.245", "mongoId" : "68c2e419f8b1b0376634c399", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3079121/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Devices products", "Retail products", "AWS products" ], "skillCount" : 3, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0de91258b93c861eb99059", "title" : "Financial Analyst Senior - Decision Support Services", "industry" : "Healthcare", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Senior Financial Analyst in Tampa, United States, adjusted for the healthcare industry and onsite work mode." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Corporate Center (TGHCORPCTR)
606 W Kennedy Blvd

Tampa, 33606

" ], "timestamp" : "2026-06-15T09:59:14.641", "fingerprint" : "5ce20a27fb17ee0f692b1bf9589ff6be61ec7a5a039241696fe2c4e6f34b439e", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=678671", "externalId" : "678671", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Decision support systems, ERP systems", "professionalSkills" : [ "Financial analysis", "Decision support", "Healthcare analytics", "Financial planning", "Forecasting", "Strategic initiatives", "Data analysis", "Budget development", "Performance analysis", "Cost analysis", "Margin analysis", "Productivity analysis", "Trend analysis" ], "hardSkillsList" : [ "Financial modeling", "Data synthesis", "Data validation", "Variance analysis" ], "softSkillsList" : [ "Mentorship" ], "hardSkills" : [ { "name" : "Financial modeling", "level" : "intermediate" }, { "name" : "Data synthesis", "level" : "intermediate" }, { "name" : "Data validation", "level" : "intermediate" }, { "name" : "Variance analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentorship" } ], "majorSkills" : "Financial analysis, Decision support, Healthcare finance", "majorSkillsList" : [ "Financial analysis", "Decision support", "Healthcare finance" ], "coreResponsibilities" : "Lead financial analyses, Lead operational analyses, Provide analytical support, Support financial planning, Support forecasting, Support strategic initiatives, Translate data into insights, Create enterprise datasets, Manage enterprise datasets, Validate enterprise datasets, Synthesize data from systems, Develop system-level reports, Develop dashboards, Develop analyses, Analyze budget-to-actual variances, Analyze performance variances, Identify key drivers, Communicate implications to leadership, Act as data steward, Support standard definitions, Support data quality, Support reporting consistency, Promote continuous improvement, Identify process enhancements, Identify automation opportunities, Identify reporting efficiency opportunities, Provide informal mentorship, Support system-level initiatives", "teamCollaboration" : "Executive stakeholders; Cross functional teams; Finance leadership; Operational leaders; Clinical stakeholders", "domainKnowledge" : "Healthcare finance; Enterprise data structures; Multi-entity healthcare", "domainList" : [ "healthcare-finance", "enterprise-data-structures", "multi-entity-healthcare" ], "domainSpecificKnowledge" : [ "Healthcare finance", "Enterprise data structures", "Multi-entity healthcare" ], "toolProficiency" : [ "Strata", "PeopleSoft" ], "communicationSkills" : "Executive presentations; System-level reporting", "problemSolvingSkills" : "Actionable insights", "outcomesObjectives" : "Support financial sustainability; Support operational performance; Support long-term strategy", "qualificationsBasic" : "Bachelor's Degree in Business, 5 years financial analysis, 5 years decision support, 5 years healthcare analytics, Experience in health system, Experience in multi-entity healthcare, Experience with decision support systems, Experience with ERP systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Financial Analyst Sr provides advanced, system level financial and decision support analytics to enterprise finance leadership, executive stakeholders, and cross functional teams. This role focuses on enterprise performance, standardization, and strategic decision-making across the health system. Applies advanced knowledge of healthcare finance, decision support systems, and enterprise data structures to translate complex, multi-entity information into actionable insights that support financial sustainability, operational performance, and long-term system strategy. Essential Functions: Lead and deliver system‑level financial and operational analyses, including service line performance, productivity, cost, margin, and volume trends across hospitals and entities. Provide advanced analytical support for departmental and service line budget development, including modeling assumptions, validating inputs, and ensuring consistency across the system. Support enterprise financial planning, forecasting, and strategic initiatives through integrated financial and operational analytics. Partner with Finance leadership, operational leaders, and clinical stakeholders to translate complex data into actionable insights and recommendations. Create, manage, and validate enterprise‑level datasets, synthesizing data from multiple financial and operational systems. Develop and present system‑level reports, dashboards, and analyses for executive and governance audiences. Analyze budget‑to‑actual and performance variances, identify key drivers, and communicate implications to leadership. Act as a steward of enterprise financial and operational metrics, supporting standard definitions, data quality, and reporting consistency. Promote continuous improvement by identifying opportunities to enhance decision support processes, automation, and reporting efficiency. Provide informal mentorship to Financial Analyst Accountant(s) and support other system-level initiatives as assigned. Bachelor's Degree in Business, Finance, Healthcare Administration, and/or other related field. 5 years of progressive experience in financial analysis, decision support, or healthcare analytics. Experience in a health system or multi-entity healthcare environment. Experience with decision support and ERP systems (e.g., Strata, PeopleSoft or comparable platforms). Tampa", "summaryDescription" : "Financial Analyst Senior - Decision Support Services. Skills: Financial analysis, Decision support, Healthcare finance. Lead financial analyses. Lead operational analyses", "createdAt" : "2026-06-14T08:38:35.056", "lastUpdated" : "2026-06-15T09:59:14.641", "ingestTimestamp" : "2026-06-14T08:38:35.056", "mongoId" : "6a0de91258b93c861eb99059", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Financial modeling", "Data synthesis", "Data validation", "Variance analysis", "Mentorship", "Financial analysis", "Decision support", "Healthcare finance", "Healthcare analytics", "Financial planning", "Forecasting", "Strategic initiatives", "Data analysis", "Budget development", "Performance analysis", "Cost analysis", "Margin analysis", "Productivity analysis", "Trend analysis", "Enterprise data structures", "Multi-entity healthcare", "Strata", "PeopleSoft" ], "skillCount" : 23, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30753df292fd229c00d6f7", "title" : "Communications Manager, Kindle and Tablets, Devices and Services", "company" : "Amazon.com Services LLC", "industry" : "Marketing PR, Public Relations, global communications and community impact", "salary" : { "min" : 82700.0, "max" : 134000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-16T12:02:31.787", "fingerprint" : "ccff1cb12c05000bb786bdd6159c0d69400adfc5f34052ef050eade422cb59f0", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10449337/apply", "externalId" : "21a437a0-a3e2-4b83-9c80-72bf8ee73aae", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "majorSkills" : "Brand strategy, Customer acquisition, Campaign management, Growth metrics", "majorSkillsList" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "coreResponsibilities" : "Develop and execute marketing strategies, Drive customer acquisition, Manage marketing campaigns, Analyze and report on growth metrics, Develop and manage brand strategy, Collaborate with product and engineering teams, Manage marketing budgets, Conduct market research, Develop and execute go-to-market plans, Optimize marketing performance", "teamCollaboration" : "Product teams; Engineering teams; Marketing teams", "domainKnowledge" : "Amazon devices; Kindle; Tablets", "domainList" : [ "amazon-devices", "kindle", "tablets" ], "domainSpecificKnowledge" : [ "Amazon devices", "Kindle", "Tablets" ], "qualificationsBasic" : "5+ years of experience in marketing, 3+ years of experience in product marketing, 3+ years of experience in brand management, 3+ years of experience in customer acquisition, 3+ years of experience in campaign management, 3+ years of experience in growth metrics", "qualificationsPreferred" : "Experience with Amazon devices, Experience with Kindle, Experience with tablets", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "Amazon is seeking a creative, and highly proactive Communications Manager to drive press and influencer comms for Kindle and Fire Tablets. In this role, you will execute end-to-end PR & communications strategy and execution for Amazon's Kindle e-reader and Fire Tablet launches and drive proactive campaigns that keep both lines top-of-mind between launch moments. This is not a GTM role—this role requires a leader with passion, creativity, bias for action, and a relentless focus on driving results that map to our business and reputational objectives. You will craft innovation thought leadership and storytelling that positions Kindle and Fire Tablets as category leaders in digital reading, entertainment, and productivity. You'll translate complex hardware and software capabilities into narratives that resonate with media and customers. You'll also build and maintain relationships with key technology, consumer electronics, education, and lifestyle media contacts — spanning press and influencers — securing high-impact coverage that drives business results. As part of this role, you'll build trust with cross-functional (and geographically dispersed) partners, including product, engineering, marketing, and executive leadership teams. You will develop integrated communications strategies that align with business objectives and product roadmaps and manage agency relationships and external comms resources to extend your team's reach. Basic Qualifications: - 5+ years of recent professional communications or public relations experience - Bachelor's degree - Proven track record of securing high-impact media coverage in top-tier technology and consumer publications. - Excellent written and verbal communication skills, with ability to translate technical concepts for broad audiences. - Demonstrated ability to develop strategic communications plans that drive business results. - Extreme proactivity—a desire to drive campaigns and storytelling, outside of launch moments. Preferred Qualifications: - - Experience managing complex product launches and multiple concurrent hardware review programs. - - Ability to earn trust with senior, executive-level leaders. - - Experience in consumer technology communications. - - Demonstrated track record of developing successful proactive PR campaigns and thought leadership programs. - - Established relationships with technology reporters and influencers. - - Experience working with engineering and product teams in fast-paced, innovation-driven environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 82,700.00 - 134,000.00 USD annually", "summaryDescription" : "Communications Manager, Kindle and Tablets, Devices and Services at Amazon.com Services LLC. Skills: Brand strategy, Customer acquisition, Campaign management, Growth metrics. Develop and execute marketing strategies. Drive customer acquisition", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-16T01:54:04.211", "lastUpdated" : "2026-06-16T12:02:31.787", "ingestTimestamp" : "2026-06-16T01:54:04.211", "mongoId" : "6a30753df292fd229c00d6f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10449337/apply", "salaryAnnualMin" : 82700, "salaryAnnualMax" : 134000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Amazon devices", "Kindle", "Tablets" ], "skillCount" : 7, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c9c0474d8ee00a0999cae", "title" : "Associate Director of Clinical Services- Perioperative Services", "company" : "Epworth HealthCare", "industry" : "Hospital And Health Care", "salary" : { "min" : 185000.0, "max" : 265000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Clinical Services in East Melbourne, Australia, adjusted for the healthcare industry and seniority level." }, "location" : "East Melbourne, VIC, Australia", "locations" : [ "East Melbourne", "VIC", "Australia" ], "certifications" : [ "Current registration – Australian Health Practitioner Regulation Agency (AHPRA)" ], "timestamp" : "2026-06-15T08:10:29.204", "fingerprint" : "b0e534ee82dbaa2df73597c76922cc7a5bbea7c59eed9918c1f386bdd81fff8b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Epworth/744000131550619-associate-director-of-clinical-services-perioperative-services", "externalId" : "744000131550619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "East Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8124980,144.9858851" } ], "locationText" : "East Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Business direction management", "Clinical services delivery", "Patient outcomes achievement", "Theatre utilisation focus", "Business development", "Risk management", "Team building", "Service delivery", "Safe care delivery" ], "hardSkillsList" : [ "Perioperative service management", "Budget management", "Labour hour management" ], "softSkillsList" : [ "Leadership", "Visionary leadership", "Engagement", "Continuous improvement" ], "hardSkills" : [ { "name" : "Perioperative service management", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Labour hour management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Visionary leadership" }, { "name" : "Engagement" }, { "name" : "Continuous improvement" } ], "majorSkills" : "Perioperative services leadership, Clinical excellence, Operational performance, Patient-centred care", "majorSkillsList" : [ "Perioperative services leadership", "Clinical excellence", "Operational performance", "Patient-centred care" ], "coreResponsibilities" : "Manage operational direction, Manage business direction, Lead nursing workforce, Engage nursing workforce, Deliver agreed clinical services, Achieve desired patient outcomes, Focus on theatre utilisation, Focus on growth, Focus on business development, Focus on risk management, Build engaged teams, Develop culture of excellence, Develop culture of accountability, Lead teams through change, Foster engagement, Foster resilience, Foster continuous improvement", "teamCollaboration" : "Engage clinical workforce; Build engaged teams; Build stakeholder relationships", "domainKnowledge" : "Perioperative services; Operating Theatres; Maternity; Endoscopy; Fertility (IVF); CSSD; PACU; Day of Surgery Admissions; Short Stay Unit; Legislated requirements; Industry codes of practice; Organisational policy; Organisational procedures", "domainList" : [ "perioperative-services", "operating-theatres", "maternity", "endoscopy", "fertility-ivf", "cssd", "pacu", "day-of-surgery-admissions", "short-stay-unit", "legislated-requirements", "industry-codes-of-practice", "organisational-policy", "organisational-procedures" ], "domainSpecificKnowledge" : [ "Perioperative services", "Operating Theatres", "Maternity", "Endoscopy", "Fertility (IVF)", "CSSD", "PACU", "Day of Surgery Admissions", "Short Stay Unit", "Legislated requirements", "Industry codes of practice", "Organisational policy", "Organisational procedures" ], "communicationSkills" : "Interpersonal communication; Oral communication; Written communication; Presentation; Public speaking", "specialRequirements" : "Annual Influenza vaccination, National Police Check, Valid employee Working with Children Check", "outcomesObjectives" : "Achieve desired patient outcomes; Achieve key performance indicators", "qualificationsBasic" : "Extensive leadership experience, Budget management capability, Excellent interpersonal skills, Excellent oral communication skills, Excellent written communication skills, Presentation skills, Public speaking skills, Build and maintain rapport, Effective relationships with stakeholders, Management of human resources, Management of material resources, Clinical knowledge in service delivery, Registered Nurse, Current AHPRA registration", "qualificationsPreferred" : "Postgraduate qualification in Perioperative nursing, Postgraduate qualification in management", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people. We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging. Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. An exciting leadership opportunity is available atEpworth Freemasons for a dynamic and visionary leader to join the team as Associate Director of Clinical Services (ADCS), Perioperative. This pivotal role offers the chance to lead and shape high‑quality perioperative services, driving clinical excellence, operational performance, and patient‑centred care within a leading private healthcare organisation. The successful candidate will provide strong leadership, clear vision, and strategic direction, while ensuring highly effective operational management of perioperative clinical services across Epworth Freemasons’ Albert Street and Victoria Parade hospitals. About Freemasons Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria's leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast, gynaecological & obstetrics, IVF, endoscopy, urology, ophthalmology, orthopaedics, maxillofacial, ear, nose, and throat and general surgery. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care. Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure. You will make an impact by: * Managing the operational and business direction of the Perioperative Services inclusive of Operating Suites, CSSD, Day of Surgery Admissions and Short Stay Unit. * Lead and engage the nursing and clinical workforce to deliver agreed clinical services and achieve desired patient outcomes. * Focusing on theatre utilisation, growth, business development, risk management. * Building engaged teams and developing a culture of excellence and accountability. * Strong ability to lead teams through change, fostering engagement, resilience, and continuous improvement. To be successful in the role you will: * Demonstrated extensive leadership experience across all major perioperative service areas including Operating Theatres, Maternity, Endoscopy, Fertility (IVF), CSSD, PACU, Day of Surgery Admissions and Short Stay Unit * Demonstrated capability in budget management, ensuring an appropriate balance between cost efficiency and service delivery, with a strong focus on managing labour hours and achieving key performance indicators. * Excellent interpersonal, oral and written communication skills including presentation and public speaking skills. * Ability to build and maintain rapport and effective relationships with key internal and external stakeholders and service growth / efficiencies. * Management of human and material resources to meet organisational requirements for cost efficient service delivery whilst maintaining high standards of safe care and service delivery of patients, VMOs and staff. * Clinical knowledge in service delivery in accordance with legislated requirements, industry codes of practice and relevant standards and organisational policy and procedures in perioperative settings. [Position Description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/628da3b877ce4f07a431c451/8b831174-aa7f-4fd7-b818-94bf4eaa3f55?r=s3-eu-central-1) [Inherent Requirements](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/628da3b877ce4f07a431c451/484c10a9-b545-4c61-8786-37dedc32b04c?r=s3-eu-central-1) We will review applications as we receive them. ## Qualifications * Postgraduate qualification in Perioperative nursing and/or management is highly desirable * Registered Nurse, with current registration – Australian Health Practitioner Regulation Agency (AHPRA) ## Additional Information Why Join Epworth? At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to: * Salary package up to $15,900 pre-tax annually, leading to greater take home pay * The largest educational scholarship program of its kind in Australia * Ability to purchase up to four additional weeks of leave * Reduced cost of health services for you and your family at Epworth * Relocation assistance is available for approved candidates We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone. If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect. Ready to Make a Difference? To apply, click the I'm Interested button to attach your CV and cover letter. For more information about the role, refer to the attached position description or contact talent@epworth.org.au or call (03) 9426 0606. Please Note: Applications are reviewed as received. Don’t wait—this role may be filled before the closing date. Apply now… we’ve over 8,000 perspectives at Epworth and we’re ready to welcome yours! It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.", "summaryDescription" : "Associate Director of Clinical Services- Perioperative Services at Epworth HealthCare. Skills: Perioperative services leadership, Clinical excellence, Operational performance, Patient-centred care. Manage operational direction. Manage business direction", "postedDate" : "2026-06-11T00:09:29.000", "createdAt" : "2026-06-13T22:56:53.149", "lastUpdated" : "2026-06-15T08:10:29.204", "ingestTimestamp" : "2026-06-13T22:56:53.149", "mongoId" : "6a2c9c0474d8ee00a0999cae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Perioperative service management", "Budget management", "Labour hour management", "Leadership", "Visionary leadership", "Engagement", "Continuous improvement", "Perioperative services leadership", "Clinical excellence", "Operational performance", "Patient-centred care", "Business direction management", "Clinical services delivery", "Patient outcomes achievement", "Theatre utilisation focus", "Business development", "Risk management", "Team building", "Service delivery", "Safe care delivery", "Perioperative services", "Operating Theatres", "Maternity", "Endoscopy", "Fertility (IVF)", "CSSD", "PACU", "Day of Surgery Admissions", "Short Stay Unit", "Legislated requirements", "Industry codes of practice", "Organisational policy", "Organisational procedures", "Current registration – Australian Health Practitioner Regulation Agency (AHPRA)" ], "skillCount" : 34, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a60b374d8ee00a062043a", "title" : "Associate Director of Clinical Services- Perioperative Services", "company" : "Epworth HealthCare", "industry" : "Hospital And Health Care", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Associate Director of Clinical Services in Perioperative Services in East Melbourne, Australia, adjusted for Director seniority and the healthcare industry." }, "location" : "East Melbourne, VIC, Australia", "locations" : [ "East Melbourne", "VIC", "Australia" ], "certifications" : [ "Registered Nurse", "AHPRA registration" ], "timestamp" : "2026-06-14T19:58:52.987", "fingerprint" : "85947923ecd847a579c5c34d95ebc3ffc6ae4842a7f8d40659c258df437bf3cd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Epworth/744000131550619-associate-director-of-clinical-services-perioperative-services", "externalId" : "744000131550619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "East Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8124980,144.9858851" } ], "locationText" : "East Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Business direction", "Clinical services", "Patient outcomes", "Theatre utilisation", "Business development", "Risk management", "Service delivery", "Cost efficiency", "Service growth" ], "hardSkillsList" : [ "Perioperative nursing", "Budget management", "Risk management", "Service delivery" ], "softSkillsList" : [ "Leadership", "Vision", "Accountability", "Resilience" ], "hardSkills" : [ { "name" : "Perioperative nursing", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Service delivery", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Vision" }, { "name" : "Accountability" }, { "name" : "Resilience" } ], "majorSkills" : "Perioperative services, Clinical excellence, Operational performance, Patient-centred care", "majorSkillsList" : [ "Perioperative services", "Clinical excellence", "Operational performance", "Patient-centred care" ], "coreResponsibilities" : "Manage operational direction, Manage business direction, Lead nursing workforce, Engage nursing workforce, Deliver clinical services, Achieve patient outcomes, Focus on theatre utilisation, Focus on growth, Focus on business development, Focus on risk management, Build engaged teams, Develop culture of excellence, Develop culture of accountability, Lead teams through change, Foster engagement, Foster resilience, Foster continuous improvement", "teamCollaboration" : "Key internal stakeholders; Key external stakeholders", "domainKnowledge" : "Perioperative settings; Legislated requirements; Industry codes of practice; Organisational policy; Organisational procedures", "domainList" : [ "perioperative-settings", "legislated-requirements", "industry-codes-of-practice", "organisational-policy", "organisational-procedures" ], "domainSpecificKnowledge" : [ "Perioperative settings", "Legislated requirements", "Industry codes of practice", "Organisational policy", "Organisational procedures" ], "communicationSkills" : "Interpersonal; Oral; Written; Presentation; Public speaking", "specialRequirements" : "Annual Influenza vaccination, National Police Check, Employee Working with Children Check", "outcomesObjectives" : "Achieve desired patient outcomes; Manage labour hours; Achieve key performance indicators; Maintain high standards of care; Maintain high standards of service", "qualificationsBasic" : "Extensive leadership experience, Budget management capability, Excellent interpersonal skills, Excellent oral communication skills, Excellent written communication skills, Presentation skills, Public speaking skills, Ability to build rapport, Ability to maintain relationships, Management of human resources, Management of material resources, Clinical knowledge in service delivery, Registered Nurse, Current AHPRA registration", "qualificationsPreferred" : "Postgraduate qualification in Perioperative nursing, Postgraduate qualification in management", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people. We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging. Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. An exciting leadership opportunity is available atEpworth Freemasons for a dynamic and visionary leader to join the team as Associate Director of Clinical Services (ADCS), Perioperative. This pivotal role offers the chance to lead and shape high‑quality perioperative services, driving clinical excellence, operational performance, and patient‑centred care within a leading private healthcare organisation. The successful candidate will provide strong leadership, clear vision, and strategic direction, while ensuring highly effective operational management of perioperative clinical services across Epworth Freemasons’ Albert Street and Victoria Parade hospitals. About Freemasons Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria's leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast, gynaecological & obstetrics, IVF, endoscopy, urology, ophthalmology, orthopaedics, maxillofacial, ear, nose, and throat and general surgery. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care. Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure. You will make an impact by: * Managing the operational and business direction of the Perioperative Services inclusive of Operating Suites, CSSD, Day of Surgery Admissions and Short Stay Unit. * Lead and engage the nursing and clinical workforce to deliver agreed clinical services and achieve desired patient outcomes. * Focusing on theatre utilisation, growth, business development, risk management. * Building engaged teams and developing a culture of excellence and accountability. * Strong ability to lead teams through change, fostering engagement, resilience, and continuous improvement. To be successful in the role you will: * Demonstrated extensive leadership experience across all major perioperative service areas including Operating Theatres, Maternity, Endoscopy, Fertility (IVF), CSSD, PACU, Day of Surgery Admissions and Short Stay Unit * Demonstrated capability in budget management, ensuring an appropriate balance between cost efficiency and service delivery, with a strong focus on managing labour hours and achieving key performance indicators. * Excellent interpersonal, oral and written communication skills including presentation and public speaking skills. * Ability to build and maintain rapport and effective relationships with key internal and external stakeholders and service growth / efficiencies. * Management of human and material resources to meet organisational requirements for cost efficient service delivery whilst maintaining high standards of safe care and service delivery of patients, VMOs and staff. * Clinical knowledge in service delivery in accordance with legislated requirements, industry codes of practice and relevant standards and organisational policy and procedures in perioperative settings. [Position Description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/628da3b877ce4f07a431c451/8b831174-aa7f-4fd7-b818-94bf4eaa3f55?r=s3-eu-central-1) [Inherent Requirements](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/628da3b877ce4f07a431c451/484c10a9-b545-4c61-8786-37dedc32b04c?r=s3-eu-central-1) We will review applications as we receive them. ## Qualifications * Postgraduate qualification in Perioperative nursing and/or management is highly desirable * Registered Nurse, with current registration – Australian Health Practitioner Regulation Agency (AHPRA) ## Additional Information Why Join Epworth? At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to: * Salary package up to $15,900 pre-tax annually, leading to greater take home pay * The largest educational scholarship program of its kind in Australia * Ability to purchase up to four additional weeks of leave * Reduced cost of health services for you and your family at Epworth * Relocation assistance is available for approved candidates We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone. If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect. Ready to Make a Difference? To apply, click the I'm Interested button to attach your CV and cover letter. For more information about the role, refer to the attached position description or contact talent@epworth.org.au or call (03) 9426 0606. Please Note: Applications are reviewed as received. Don’t wait—this role may be filled before the closing date. Apply now… we’ve over 8,000 perspectives at Epworth and we’re ready to welcome yours! It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.", "summaryDescription" : "Associate Director of Clinical Services- Perioperative Services at Epworth HealthCare. Skills: Perioperative services, Clinical excellence, Operational performance, Patient-centred care. Manage operational direction. Manage business direction", "postedDate" : "2026-06-11T00:09:29.000", "createdAt" : "2026-06-12T03:03:53.702", "lastUpdated" : "2026-06-14T19:58:52.987", "ingestTimestamp" : "2026-06-12T03:03:53.702", "mongoId" : "6a2a60b374d8ee00a062043a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Perioperative nursing", "Budget management", "Risk management", "Service delivery", "Leadership", "Vision", "Accountability", "Resilience", "Perioperative services", "Clinical excellence", "Operational performance", "Patient-centred care", "Business direction", "Clinical services", "Patient outcomes", "Theatre utilisation", "Business development", "Cost efficiency", "Service growth", "Perioperative settings", "Legislated requirements", "Industry codes of practice", "Organisational policy", "Organisational procedures", "Registered Nurse", "AHPRA registration" ], "skillCount" : 26, "jobCategory" : "other", "jobSubcategory" : "health-care-provider", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2a431974d8ee00a05cd273", "title" : "Support Services Associate II", "company" : "Green River District Health Department", "salary" : { "min" : 14.31, "max" : 17.8, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "Permits", "Certifications" ], "timestamp" : "2026-06-12T20:21:41.570", "fingerprint" : "1b2fb3b13bfb7a5d346d4d220dcdb5a413411a79debfd17cee7a5c90d71df0c4", "source" : "workday", "language" : "en", "applyUrl" : "https://chfs.wd12.myworkdayjobs.com/CHFS/job/Green-River-District-LHD---Tax-Allocation-Arrangement/Support-Services-Associate-II_JR-10001294", "externalId" : "JR-10001294", "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma or GED", "experienceMinYears" : 2, "technicalSkills" : "PC programs", "professionalSkills" : [ "Public administrative experience", "Medical office experience", "Administrative office experience", "Billing procedures", "Program understanding", "Environmental fees collection", "Permit issuance", "Certification issuance", "Application processing" ], "hardSkillsList" : [ "Data entry", "Prior authorizations", "Pre-bill processing", "Final bill processing", "A/R payment coding", "Manual posting", "Remittance addressing", "Resubmission processing", "Correction processing", "PEF review", "Filing systems maintenance", "Report review", "Supply ordering", "Supply entry", "Report printing" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Prior authorizations", "level" : "intermediate" }, { "name" : "Pre-bill processing", "level" : "intermediate" }, { "name" : "Final bill processing", "level" : "intermediate" }, { "name" : "A/R payment coding", "level" : "intermediate" }, { "name" : "Manual posting", "level" : "intermediate" }, { "name" : "Remittance addressing", "level" : "intermediate" }, { "name" : "Resubmission processing", "level" : "intermediate" }, { "name" : "Correction processing", "level" : "intermediate" }, { "name" : "PEF review", "level" : "intermediate" }, { "name" : "Filing systems maintenance", "level" : "intermediate" }, { "name" : "Report review", "level" : "intermediate" }, { "name" : "Supply ordering", "level" : "intermediate" }, { "name" : "Supply entry", "level" : "intermediate" }, { "name" : "Report printing", "level" : "intermediate" } ], "majorSkills" : "Billing, Data entry, Reporting", "majorSkillsList" : [ "Billing", "Data entry", "Reporting" ], "coreResponsibilities" : "Perform SSSA responsibilities, Solve routine problems, Perform computer data entry, Use PC programs, Obtain prior authorizations, Pre-bill payors, Final bill payors, Code A/R payments, Manually post payments, Address remittances, Follow thru with resubmissions, Follow thru with corrections, Review PEF for accuracy, Maintain filing systems, Print reports, Collect environmental fees, Enter data for permits, Enter data for certifications, Enter data for applications, Review reports for completeness, Review reports for accuracy, Use EHMIS", "domainKnowledge" : "3rd party payor guidelines; Medicaid; Environmental Health", "domainList" : [ "3rd-party-payor-guidelines", "medicaid", "environmental-health" ], "domainSpecificKnowledge" : [ "3rd party payor guidelines", "Medicaid", "Environmental Health" ], "toolProficiency" : [ "EHMIS" ], "continuousLearning" : "Training in billing process; Training in client programs", "problemSolvingSkills" : "Solve routine problems", "specialRequirements" : "Drug screening test, Background check", "qualificationsBasic" : "High School Diploma or GED, 2 years administrative experience, Experience with electronic office equipment, Experience with professional software, Competent in Patient and Community Health Services Reporting and Billing procedures (PSRS) system", "qualificationsPreferred" : "Additional education in business education or medically related field may substitute for experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Advertisement Closes: 06/13/2026 12:00 AM Pay Grade: Grade 11 Salary: $14.31 - $17.80 Hourly Time Type: Full time Health Department: Green River District Health Department Summary: Performs the responsibilities of the SSSA I position; is fully aware of the operating policies and procedures of the work unit and receives instruction or assistance as new and unusual situations may occur. The employee also demonstrates the ability to solve routine problems that occur. If you have any questions or would like any more information about this job posting please contact Amy Douglas at amy.douglas@grdhd.org. Description: # **CHARACTERISTICS OF THE CLASS** ## _CHARACTERISTICS OF A CLASS_ : ARE GENERAL STATEMENTS INDICATING THE LEVEL OF RESPONSIBILITY AND DISCRETION OF POSITIONS IN THAT JOB CLASSIFICATION. * Has completed the required training and demonstrates capability of performing the responsibilities of the SSSA I position; is fully aware of the operating policies and procedures of the work unit and receives instruction or assistance as new and unusual situations may occur. The employee also demonstrates the ability to solve routine problems that occur. ## _**MINIMUM REQUIREMENTS:**_**** MINIMUM REQUIREMENTS ARE COMPREHENSIVE STATEMENTS OF THE MINIMUM BACKGROUND AS TO EDUCATION, EXPERIENCE, AND OTHER QUALIFICATIONS WHICH WILL BE REQUIRED IN ALL CASES AS EVIDENCE OF AN APPOINTEE'S ABILITY TO PERFORM THE WORK PROPERLY. ## _**EDUCATION:**_ * High School Diploma or GED. ## _**EXPERIENCE:**_ * Two (2) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software. # **SUBSTITUTION CLAUSE** ## _**EDUCATION:**_ * (None) ## _**EXPERIENCE:**_ * Additional education (college, vocational school, etc) in business education or a medically related field may substitute for the required experience on a year for year basis. ## _**SPECIAL REQUIREMENTS:**_ (AGE, LICENSURE, REGULATION, ETC.) * This employee should have participated in training and is competent in use of the Patient and Community Health Services Reporting and Billing procedures (PSRS) system. ## **_POST EMPLOYMENT REQUIREMENTS:_ **EMPLOYEES IN THIS CLASS WILL BE REQUIRED TO OBTAIN CREDENTIALS OUTLINED BELOW WITHIN A REASONABLE TIME, OR IF EMPLOYEES POSSESS SUCH CREDENTIALS AT THE TIME OF HIRE THEY WILL BE REQUIRED TO MAINTAIN THOSE CREDENTIALS SO LONG AS THEY ARE EMPLOYED IN THIS CAPACITY. * Training would still continue especially in more complex responsibility area such as the billing process, understanding the various programs provided to clients and the relationship and interaction of each. ## _EXAMPLES OF DUTIES OR RESPONSIBILITIES OF THE CLASSIFICATION:_ EXAMPLES OF DUTIES OR RESPONSIBILITIES ARE NOT TO BE CONSTRUED AS DESCRIBING WHAT THE DUTIES OR RESPONSIBILITIES OF ANY POSITION SHALL BE AND ARE NOT TO BE CONSTRUED AS LIMITING THE APPOINTING AUTHORITY'S ABILITY TO ADD TO, OR OTHERWISE ALTER THE DUTIES AND RESPONSIBILITIES OF A POSITION. * Working knowledge and ability to perform all computer data entry and PC programs, to obtain prior authorizations thru Medicaid/Insurance, 3rd party payor guidelines, to pre-bill and final bill all payors for services rendered, to properly code A/R payments and manually post them, to address all remittance and follow thru with resubmissions/corrections. Review PEF (Patient encounter Forms) for accuracy. Ability to maintain filing systems, working knowledge of reports and proper way to print and supply ordering/entry/billing, collect environmental fees, data entry to create and issue permits and certifications and applications, review appropriate reports for completeness and accuracy. Use the Environmental Health Management Information System (EHMIS). ## **_TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS:_** INCUMBENTS IN THIS CLASSIFICATION WILL TYPICALLY PERFORM THEIR PRIMARY JOB DUTIES UNDER THESE CONDITIONS. THESE CONDITIONS MAY CHANGE ON OCCASION IN PERFORMING THE DUTIES OF AN INDIVIDUAL POSITION. * Work typically is spent inside the office. ## _ADDITIONAL REQUIREMENTS:_ * Applicants and employees in this classification may be required to submit to a drug screening test and background check according to the agency’s policies. ## **_DATE CLASS ESTABLISHED:_** **07-01-2006** ## _DATE OF LAST REVISION:_ **10-03-2022** THE LOCAL HEALTH DEPARTMENTS DO NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX, AGE, DISABILITY, SEXUAL ORIENTATION, GENDER IDENTITY, ANCESTRY OR VETERAN STATUS. REASONABLE ACCOMMODATIONS ARE PROVIDED UPON REQUEST. Probationary Period: This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. An Equal Opportunity Employer M/F/D", "summaryDescription" : "Support Services Associate II at Green River District Health Department. Skills: Billing, Data entry, Reporting. Perform SSSA responsibilities. Solve routine problems", "postedDate" : "2026-06-11T14:20:57.125", "createdAt" : "2026-06-11T14:20:57.015", "lastUpdated" : "2026-06-12T20:21:41.570", "ingestTimestamp" : "2026-06-11T14:20:57.015", "mongoId" : "6a2a431974d8ee00a05cd273", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://chfs.wd12.myworkdayjobs.com/CHFS/job/Green-River-District-LHD---Tax-Allocation-Arrangement/Support-Services-Associate-II_JR-10001294", "salaryAnnualMin" : 29764, "salaryAnnualMax" : 37024, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Data entry", "Prior authorizations", "Pre-bill processing", "Final bill processing", "A/R payment coding", "Manual posting", "Remittance addressing", "Resubmission processing", "Correction processing", "PEF review", "Filing systems maintenance", "Report review", "Supply ordering", "Supply entry", "Report printing", "Billing", "Reporting", "Public administrative experience", "Medical office experience", "Administrative office experience", "Billing procedures", "Program understanding", "Environmental fees collection", "Permit issuance", "Certification issuance", "Application processing", "3rd party payor guidelines", "Medicaid", "Environmental Health", "Permits", "Certifications", "EHMIS" ], "skillCount" : 32, "jobCategory" : "customer-service", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a21770074d8ee00a0c1b834", "title" : "Manager, Business Intelligence, Support Products & Services", "company" : "Amazon.com Services LLC", "industry" : "Business Intelligence, Business Intel Engineer, Advertising", "salary" : { "min" : 143000.0, "max" : 194000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T04:45:16.152", "fingerprint" : "b663dd09444e800eae7eb47f7cc0330119e1d24cc0e6de743e6a5f0f8a6b3c03", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10435788/apply", "externalId" : "037c74a5-5c1a-4898-9afe-a9c79b25e486", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "SQL, Python, R, Spark, ETL, Tableau, Quicksight, S3, Redshift, EMR, Glue", "professionalSkills" : [ "Business strategy", "Data strategy", "Decision science", "Data infrastructure", "Analytics vision", "Measurement frameworks", "AI product roadmap", "Data modeling", "Semantic layers", "Distributed systems", "Causal inference", "Experimentation", "Statistical rigor" ], "hardSkillsList" : [ "Data engineering", "Business intelligence", "Advanced analytics", "Data visualization", "Statistical analysis", "Machine learning", "Data modeling", "ETL development", "BI systems development", "Performance management", "Employee development" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "Business intelligence", "level" : "intermediate" }, { "name" : "Advanced analytics", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Machine learning", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "ETL development", "level" : "intermediate" }, { "name" : "BI systems development", "level" : "intermediate" }, { "name" : "Performance management", "level" : "intermediate" }, { "name" : "Employee development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Business Intelligence, Data Engineering, Analytics, Machine Learning", "majorSkillsList" : [ "Business Intelligence", "Data Engineering", "Analytics", "Machine Learning" ], "coreResponsibilities" : "Define analytics vision, Drive data strategy, Deliver BI systems, Lead BI and analytics team, Contribute hands-on data engineering, Provide technical oversight, Prioritize work, Manage career development, Lead BI Engineers, Lead Data Engineers, Lead Data Scientists, Lead Business Analysts, Build data pipelines, Maintain data pipelines, Create measurement frameworks, Track advertiser support, Track business impact, Meet BAU reporting commitments, Build strategic infrastructure, Partner with Product, Partner with Leadership, Set BI standards, Translate business problems, Design data models, Oversee data models, Design semantic layers, Oversee semantic layers, Design distributed systems, Oversee distributed systems, Apply causal inference, Apply experimentation, Influence executive decisions, Champion best practices, Drive self-serve analytics, Drive AI-enabled analytics, Mentor talent, Hire talent", "teamCollaboration" : "Partner with senior leadership; Partner with Product; Partner with Program stakeholders", "domainKnowledge" : "Advertiser support; AI agents; Agentic workflows; Amazon Advertising console; Large scale AI; Business domain; AI development; AI product roadmap; AI-powered experiences", "domainList" : [ "advertiser-support", "ai-agents", "agentic-workflows", "amazon-advertising-console", "large-scale-ai", "business-domain", "ai-development", "ai-product-roadmap", "ai-powered-experiences" ], "domainSpecificKnowledge" : [ "Advertiser support", "AI agents", "Agentic workflows", "Amazon Advertising console", "Large scale AI", "Business domain", "AI development", "AI product roadmap", "AI-powered experiences" ], "toolProficiency" : [ "Tableau", "Quicksight", "SQL", "Python", "R", "Spark", "EMR", "Glue" ], "communicationSkills" : "Communicate technical complexity", "innovationCreativity" : "Invent and simplify", "problemSolvingSkills" : "Translate ambiguous business problems; Root cause analysis", "qualificationsBasic" : "7+ years BI and analytics experience, 5+ years managing BI/analytics team, Experience with SQL, Experience with ETL, Experience with data visualization, Experience with R, Python, Weka, SAS, Matlab", "qualificationsPreferred" : "4+ years large data warehousing experience, 10+ years data warehouse technical architectures, 10+ years data modeling, 10+ years ETL/ELT experience, 10+ years reporting/analytic tools experience, 10+ years data structures experience, Hands-on SQL coding experience, Experience working with business stakeholders", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Advertising's Support Products & Services (SP&S) team is building the AI-powered future of advertiser support at massive scale. We're not just answering questions - our AI agents execute multi-step agentic workflows, automate the majority of common customer support use cases, and are featured prominently in the Amazon Advertising console, serving millions of advertisers worldwide. SP&S is seeking a highly experienced Business Intelligence Manager to lead the design, development, and scaling of advanced analytics, data infrastructure, and decision science capabilities across our large, complex business domain. This role defines the analytics vision, drives cross-organizational data strategy, and delivers scalable BI systems that power critical business decisions at SP&S. As our AI development accelerates, Business Intelligence is becoming core infrastructure - not a supporting function. We are shifting from bespoke, one-off data solutions to building reusable data pipelines, shared analytics capabilities, and measurement frameworks that power every agent team we spin up. We are looking for a BI Manager to lead and grow our BI and analytics team. You will be a player-coach: personally contributing hands-on to our most technically demanding data engineering work while providing the technical oversight, prioritization, and career development that enables our team to scale. You will lead a team of high-performing Business Intelligence Engineers, Data Engineers, Data Scientists and Business Analysts supporting a rapidly expanding AI product roadmap. You will own the full scope of our data needs: building and maintaining the pipelines that power our AI agents, creating the measurement frameworks that define how we track advertiser support and business impact, and ensuring our BAU reporting commitments are met without crowding out strategic infrastructure work. This is a high-impact, high-visibility role - you will be a primary technical partner to Product and Leadership and will be expected to set the standard for how BI is done across our org as we scale. The ideal candidate is a technically exceptional BI leader who is passionate about using data and thrives in dynamic, ambiguous environments where the roadmap is evolving. You think big about what BI infrastructure can enable - not just for today's needs, but for the AI-powered experiences your organization is building toward - while maintaining a relentless bias for action that keeps the team moving. You earn trust through your craft: writing clean, scalable pipelines; designing measurement frameworks that hold up to scrutiny; and communicating technical complexity clearly to Product and Program stakeholders who depend on your judgment. You invent and simplify, always asking whether a shared, reusable solution can replace a one-off build. Key job responsibilities • Define long-term analytics vision for SP&S and partner with senior leadership to influence business strategy, roadmaps, and metric standardization through data-driven insights. • Translate ambiguous business problems into scalable analytical frameworks and data solutions enabling high-impact decision-making. • Design and oversee large-scale data models, semantic layers, and distributed systems (S3, Redshift, Spark, EMR, Glue) with strong focus on performance, governance, and data quality. • Apply causal inference, experimentation (A/B testing) etc., models to uncover insights, drive statistical rigor, and influence executive decisions. • Champion best practices (SQL, Python, ETL), drive self-serve and AI-enabled analytics, and mentor/hire BIE/DE talent to build a high-performing data organization. Basic Qualifications: - 7+ years of business intelligence and analytics experience - 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience - Experience with SQL - Experience with ETL - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software Preferred Qualifications: - 4+ years of working with very large data warehousing environment experience - 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience - Experience working directly with business stakeholders to translate between data and business needs Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 157,700.00 - 213,400.00 USD annually USA, WA, SEATTLE - 143,400.00 - 194,000.00 USD annually", "summaryDescription" : "Manager, Business Intelligence, Support Products & Services at Amazon.com Services LLC. Skills: Business Intelligence, Data Engineering, Analytics, Machine Learning. Define analytics vision. Drive data strategy", "postedDate" : "2026-06-13T11:36:04.401", "createdAt" : "2026-06-13T11:36:04.401", "lastUpdated" : "2026-06-15T04:45:16.152", "ingestTimestamp" : "2026-06-13T11:36:04.401", "mongoId" : "6a21770074d8ee00a0c1b834", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10435788/apply", "salaryAnnualMin" : 143000, "salaryAnnualMax" : 194000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data engineering", "Business intelligence", "Advanced analytics", "Data visualization", "Statistical analysis", "Machine learning", "Data modeling", "ETL development", "BI systems development", "Performance management", "Employee development", "Leadership", "Mentoring", "Business Intelligence", "Data Engineering", "Analytics", "Machine Learning", "Business strategy", "Data strategy", "Decision science", "Data infrastructure", "Analytics vision", "Measurement frameworks", "AI product roadmap", "Semantic layers", "Distributed systems", "Causal inference", "Experimentation", "Statistical rigor", "Advertiser support", "AI agents", "Agentic workflows", "Amazon Advertising console", "Large scale AI", "Business domain", "AI development", "AI-powered experiences", "Tableau", "Quicksight", "SQL", "Python", "R", "Spark", "EMR", "Glue" ], "skillCount" : 45, "jobCategory" : "other", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68e6b1d070f0b99d58d664ff", "title" : "Associate, Quality Services, Firmware Tech Support", "company" : "ADCI MAA 15 SEZ", "industry" : "Operations, IT, Support Engineering, Device associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior, Entry-level Firmware Tech Support Associate in Chennai, India, adjusted for the technology industry." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-15T05:39:33.887", "fingerprint" : "b5770fd47e1520a9d3fcc3f376d098c1daeb58c1d5ecb136783f0d0128622d6d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3104422/apply", "externalId" : "37c1cdbd-37da-4c17-89e7-1de3652ce9bd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Gain understanding of application test procedures, Learn to use applicable software and tools, Execute test instructions, Report test results accurately, Report test results promptly, Report any deviations observed, Understand changes in test instructions, Follow defined processes to perform work", "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Understanding about software testing, Ability to complete assigned tasks accurately, Ability to complete assigned tasks promptly", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes. Key job responsibilities Gain understanding of the application test procedures and how to use applicable software and tools. · Execute test instructions and report test results accurately and promptly. · Report any deviations observed · Understand any changes in test instructions related to their assigned work · Follow defined processes to perform assigned work A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes About the team Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Associate, Quality Services, Firmware Tech Support at ADCI MAA 15 SEZ. Gain understanding of application test procedures. Learn to use applicable software and tools", "postedDate" : "2026-06-13T16:57:55.804", "createdAt" : "2026-06-13T16:57:55.804", "lastUpdated" : "2026-06-15T05:39:33.887", "ingestTimestamp" : "2026-06-13T16:57:55.804", "mongoId" : "68e6b1d070f0b99d58d664ff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3104422/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c71b474d8ee00a092eddb", "title" : "Practitioner Psychologist - Neurodiversity and Psychological Services", "company" : "Spectrum. Life", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 54000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Mid-level Practitioner Psychologist in the Healthcare industry in Bulgaria, adjusted for a part-time, remote work arrangement." }, "location" : "Manchester, GB", "locations" : [ "Manchester", "GB" ], "timestamp" : "2026-06-16T06:14:04.294", "fingerprint" : "7d53a5daf2b7c6357cb9ace3e285e36957216f5d4030b0f9ef8a79cb9483a78e", "source" : "personio", "language" : "en", "applyUrl" : "https://spectrum-life.jobs.personio.de/job/2591694", "externalId" : "2591694", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "PART_TIME", "technicalSkills" : "ADOS-2, ADI-R", "professionalSkills" : [ "Neurodiversity assessment", "Clinical formulation", "Person-centred model", "Strengths-based model" ], "hardSkillsList" : [ "Psychological assessment", "Biopsychosocial assessment", "Autism assessment", "ADHD assessment" ], "hardSkills" : [ { "name" : "Psychological assessment", "level" : "intermediate" }, { "name" : "Biopsychosocial assessment", "level" : "intermediate" }, { "name" : "Autism assessment", "level" : "intermediate" }, { "name" : "ADHD assessment", "level" : "intermediate" } ], "majorSkills" : "Neurodiversity assessment, Clinical formulation, Person-centred care", "majorSkillsList" : [ "Neurodiversity assessment", "Clinical formulation", "Person-centred care" ], "coreResponsibilities" : "Deliver neuroaffirmative Autism assessments, Deliver neuroaffirmative ADHD assessments, Administer ADOS-2, Score ADOS-2, Interpret ADOS-2, Administer ADI-R, Score ADI-R, Interpret ADI-R, Administer ADHD assessment measures, Score ADHD assessment measures, Interpret ADHD assessment measures, Conduct initial neurodiversity consultations, Clarify presenting concerns, Clarify priorities, Clarify individual goals, Complete biopsychosocial assessments, Complete multidiagnostic assessments, Contribute to service development, Contribute to quality improvement, Contribute to digital platform use", "teamCollaboration" : "Multidisciplinary team; MDT formulation meetings; Psychology team; SLT and OT findings", "domainKnowledge" : "Neurodevelopmental conditions; Autism; ADHD; NICE guidelines; DSM-5; ICD-11; Co-occurring conditions; Learning disabilities; Developmental trauma; Reasonable adjustments legislation; Equality Act 2010; Safeguarding frameworks; Risk frameworks; SpLD frameworks; Dyslexia; Dyspraxia; DCD", "domainList" : [ "neurodevelopmental-conditions", "autism", "adhd", "nice-guidelines", "dsm-5", "icd-11", "co-occurring-conditions", "learning-disabilities", "developmental-trauma", "reasonable-adjustments-legislation", "equality-act-2010", "safeguarding-frameworks", "risk-frameworks", "spld-frameworks", "dyslexia", "dyspraxia", "dcd" ], "domainSpecificKnowledge" : [ "Neurodevelopmental conditions", "Autism", "ADHD", "NICE guidelines", "DSM-5", "ICD-11", "Co-occurring conditions", "Learning disabilities", "Developmental trauma", "Reasonable adjustments legislation", "Equality Act 2010", "Safeguarding frameworks", "Risk frameworks", "SpLD frameworks", "Dyslexia", "Dyspraxia", "DCD" ], "toolProficiency" : [ "ADOS-2", "ADI-R" ], "documentationSkills" : "Psychological assessment report", "continuousLearning" : "CPD funding; Specialist training; ADOS-2 competencies; ADI-R competencies", "innovationCreativity" : "Service design; Digital platforms", "specialRequirements" : "Private workspace, Reliable internet connection", "outcomesObjectives" : "Decrease digital fragmentation; Engage people; Empower people; Transform lives; Change lives; Save lives", "qualificationsBasic" : "32-hour per week permanent part-time role, Experience with Autism and ADHD assessments, Experience with NICE guidelines, Experience with DSM-5 and ICD-11", "qualificationsPreferred" : "Experience assessing combined AuDHD presentations, Experience adapting assessments for individuals with co-occurring intellectual disabilities, Experience adapting assessments for individuals with sensory needs, Experience adapting assessments for individuals with complex communication profiles, Experience providing clinical supervision, Knowledge of SpLD frameworks, Experience working across NHS pathways, Experience working across independent sector pathways, Experience contributing to service development, Experience contributing to audit, Experience contributing to quality improvement", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About us: Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions. Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives. Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people. Our vision is to change and save as many lives as possible. Role Brief: Why This Role Matters Waiting lists for neurodiversity assessments in the UK are long — often years. For autistic people and those with ADHD, that wait is not just frustrating. It affects education, employment, relationships, and mental health. At Spectrum.Life, we are building a digital-first neurodiversity multi-disciplinary assessment service that is clinically rigorous, neuroaffirmative in its values, and genuinely accessible. We are looking for a Practitioner Psychologist who shares that commitment — someone who brings both the specialist technical competence this work demands and a genuine belief in the difference that timely, high-quality identification can make to a person’s life. This is a fully remote, multidisciplinary role. You will be part of a team of psychologists, Speech and Language Therapists, and Occupational Therapists, working together to deliver integrated, person-centred assessments for children aged seven and above and adults. The Neurodiversity Assessment Service Spectrum.Life’s Neurodiversity Assessment Service delivers high-quality Autism, ADHD, and combined AuDHD identification assessments for children (aged seven and above) and adults, fully remotely via virtual platforms. All assessments are conducted in line with NICE guidelines and within DSM-5 and ICD-11 diagnostic frameworks. Our approach is neuroaffirmative throughout — from the way we conduct initial consultations to the language we use in our reports and feedback sessions. We work from a strengths-based, person-centred model that respects individual identity and lived experience. This is a growing service, and you will have the opportunity to contribute directly to its development — including service design, quality improvement, and the way we use digital platforms to make assessments more accessible. Your Multidisciplinary Team Neurodiversity assessment is inherently multidisciplinary, and we have built the service to reflect that. You will not be assessing in isolation. Your MDT includes Practitioner Psychologists, Speech and Language Therapists, and Occupational Therapists. Each assessment integrates perspectives across all three disciplines, and integrated formulation is a core part of how we work — not an add-on. How the MDT works day to day Regular MDT formulation meetings where complex and combined presentations are discussed collaboratively across psychology, SLT, and OT Shared formulation on all assessments — your psychological assessment report is integrated with SLT and OT findings before the final report is produced A designated Clinical Manager who provides operational oversight and is available for clinical consultation Monthly individual clinical supervision from a specialist in neurodiversity — provided by an experienced senior clinician with specialist neurodiversityexpertise, not generic CPD supervision Peer consultation and shared learning across the psychology team Clear safeguarding and escalation pathways, with governance support for complex or high-risk presentations Schedule: This is a 32-hour per week permanent part-time role. We will discuss and agree your specific working pattern during the offer process — we want to find a schedule that works for you within the needs of the service. The role is fully remote. All assessments and MDT meetings are conducted virtually. You will need access to a private, confidential workspace and a reliable internet connection. Responsibilities: Neurodiversity Assessments Deliver high-quality, neuroaffirmative Autism and ADHD identification assessments for children (aged seven and above) and adults through virtual platforms,in accordance with NICE guidelines Administer, score, and interpret the ADOS-2 and ADI-R, as well as validated ADHD assessment measures Conduct thorough initial neurodiversity consultations, clarifying presenting concerns, priorities, and individual goals in a collaborative, person-centred manner Complete comprehensive biopsychosocial and multidisciplinary formulations, integrating developmental history, observation, standardised assessment, and collateral information Produce high-quality written assessment reports that present complex clinical information clearly, accessibly, and in a strengths-based manner — suitable for individuals, families, and professional stakeholders Deliver clear, sensitive, and neuroaffirmative feedback sessions to individuals and families following assessment completion Identify and communicate relevant reasonable accommodations across educational, workplace, and community settings Caseload and Clinical Responsibilities Hold a designated caseload, acting as lead practitioner and guiding clients through their assessment journey from initial consultation to post-diagnostic support Undertake risk screening and safeguarding assessments in line with relevant UK legislation and organisational procedures, with particular attention to children and young people Provide formulation-led post-diagnostic psychological support, where indicated by clinical need — this is distinct from an ongoing therapy caseload and is focused on understanding and applying assessment findings Liaise with external agencies including education, health, and social care services asrequired MDT Collaboration and Service Development Collaborate closely with SLT and OT colleagues to ensure integrated, person-centred assessment formulations Support the Clinical Manager in outcomes monitoring, quality assurance, and clinical governance activities Contribute to service development, audit, and quality improvement as the neurodiversity service grows Provide consultation and, where appropriate, training on neurodiversity to families, schools, or other professionals Requirements: Registration and Qualification Requirements Both of the following are mandatory for appointment to this role: Doctoral qualification in Psychology (Clinical, Counselling, or Educational) Current registration with the Health and Care Professions Council (HCPC) as a Practitioner Psychologist Chartered Psychologist status with the British Psychological Society (BPS) Why both HCPC registration and BPS Chartership are required HCPC registration is the statutory requirement for practising as a Practitioner Psychologist in the UK. BPS Chartership provides the additional professional assurance expected for the complexity of neurodiversity assessment work in this service — particularly in relation to ADOS-2 and ADI-R administration, multidisciplinary formulation, and report writing for diagnostic purposes. Both are required for the appointment. Minimum two years of post-HCPC registration experience, including direct neurodiversity assessment experience Formal training anddemonstratedcompetence in ADOS-2 administration and interpretation Formal training and demonstrated competence in ADI-R administration and interpretation Essential Experience and Knowledge Assessment Experience Experience conducting neurodiversity assessments across the lifespan, with awareness of age-related presentation differences Experience producing comprehensive neurodiversity assessment reports, including recommendations and reasonable accommodations Experience providing post-diagnostic feedback to individuals and families Experience working as part of a multidisciplinary assessment team Experience of biopsychosocial and systemic formulation of neurodevelopmental presentations Experience delivering remote or virtual assessments to children (aged seven and above) and/or adults Clinical Knowledge Strong knowledge of NICE guidelines relevant to Autism (NG142, NG228) and ADHD (NG87) Knowledge of DSM-5 and ICD-11 diagnostic criteria for Autism and ADHD Knowledge of co-occurring conditions (anxiety, learning disabilities, developmental trauma) and their interaction with neurodevelopmental presentations Knowledge of reasonable adjustments legislation (Equality Act 2010) and application in educational and workplace settings Knowledge of safeguarding and risk frameworks relevant to children, young people, and adults in the UK Desirable: Experience assessing combined AuDHD presentations Experience adapting assessments for individuals with co-occurring intellectual disabilities, sensory needs, or complex communication profiles Experience providing clinical supervision to more junior staff Knowledge of SpLD frameworks (dyslexia, dyspraxia/DCD) and their interaction with neurodevelopmental conditions Experience working across NHS and independent sector pathways Experience contributing to service development, audit, or quality improvement What are the benefits of working at SPECTRUM.LIFE? Clinical environment — what you can rely on Monthly individual supervision from a specialist neurodiversity clinician. Regular MDT formulation meetings. Peer consultation and shared learning across the psychology team. Clinical governance and safeguarding support. Full training on remote assessment protocols and digital platforms before your first case. Part-time permanent contract at 32 hours per week Competitive salary (dependent on experience) Fully remote working 25 days annual leave 24/7 EAP and a wide range of health and wellbeing supports CPD funding and access to specialist training, including support to maintain and develop ADOS-2 and ADI-R competencies The opportunity to practise in a genuinely neuroaffirmative service and contribute to meaningful change in how neurodiversity is understood and supported The chance to shape a growing, digital-first neurodiversity service from an early stage Training and continuing professional development opportunities, including specialist neurodiversity assessment tools Your profile", "summaryDescription" : "Practitioner Psychologist - Neurodiversity and Psychological Services at Spectrum. Life. Skills: Neurodiversity assessment, Clinical formulation, Person-centred care. Deliver neuroaffirmative Autism assessments. Deliver neuroaffirmative ADHD assessments", "createdAt" : "2026-06-14T20:27:22.887", "lastUpdated" : "2026-06-16T06:14:04.294", "ingestTimestamp" : "2026-06-14T20:27:22.887", "mongoId" : "6a2c71b474d8ee00a092eddb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Psychological assessment", "Biopsychosocial assessment", "Autism assessment", "ADHD assessment", "Neurodiversity assessment", "Clinical formulation", "Person-centred care", "Person-centred model", "Strengths-based model", "Neurodevelopmental conditions", "Autism", "ADHD", "NICE guidelines", "DSM-5", "ICD-11", "Co-occurring conditions", "Learning disabilities", "Developmental trauma", "Reasonable adjustments legislation", "Equality Act 2010", "Safeguarding frameworks", "Risk frameworks", "SpLD frameworks", "Dyslexia", "Dyspraxia", "DCD", "ADOS-2", "ADI-R" ], "skillCount" : 28, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a191e7758b93c861e39f777", "title" : "Digital Features and Services Program Management", "company" : "Mercedes-Benz Group China Ltd", "industry" : "Manufacturing", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Digital Features and Services Program Management role in Beijing, China, adjusted for the automotive industry and company size." }, "location" : "China (Mainland)-Beijing-Beijing", "locations" : [ "China (Mainland)-Beijing-Beijing", "LSH Tower C, 8 Wangjing Street, , Beijing" ], "timestamp" : "2026-06-16T02:31:24.991", "fingerprint" : "c737487cf79885467286e1788f9915780d18f5d81d79c352913ed5bb3fd19fb9", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=894723", "externalId" : "894723", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Business case management", "Product strategy definition", "Business model definition", "Cross-functional collaboration" ], "hardSkillsList" : [ "Product requirement funneling", "Business case evaluation", "Project status reporting", "Cross-carline synchronization", "Process elaboration", "Method elaboration", "Standards elaboration", "Eco-system scouting" ], "hardSkills" : [ { "name" : "Product requirement funneling", "level" : "intermediate" }, { "name" : "Business case evaluation", "level" : "intermediate" }, { "name" : "Project status reporting", "level" : "intermediate" }, { "name" : "Cross-carline synchronization", "level" : "intermediate" }, { "name" : "Process elaboration", "level" : "intermediate" }, { "name" : "Method elaboration", "level" : "intermediate" }, { "name" : "Standards elaboration", "level" : "intermediate" }, { "name" : "Eco-system scouting", "level" : "intermediate" } ], "majorSkills" : "Product strategy, Roadmap definition, Cross-functional collaboration, Digital features rollout", "majorSkillsList" : [ "Product strategy", "Roadmap definition", "Cross-functional collaboration", "Digital features rollout" ], "coreResponsibilities" : "Steer cross-functional activities, Drive strategic projects roll out, Drive successful roll-out of Digital Features and Services, Define product strategy for next generation MBOS, Manage interfaces with HQ counterparts, Funnel market-specific product requirements, Drive China requirements realization, Manage China specific business case, Make product-relevant decisions cross-functionally, Create transparency regarding project target achievement, Create transparency regarding project status, Report product relevant topics, Monitor product relevant topics, Escalate product relevant topics, Lead specific digital product roll-out in China, Define key project milestones, Align cross-carline synchronization of timeline, Align cross-carline synchronization of offering, Drive successful releases from RD and Quality, Achieve successful launch of digital feature, Elaborate processes, Elaborate methods, Elaborate standards, Support MBOS strategic lead, Support alignment in regards of MBOS project business, Scout new technical concepts, Scout Eco-system", "teamCollaboration" : "Cross-functional teams; R&D collaboration; Purchasing collaboration; Controlling collaboration; Product Management collaboration; Aftersales collaboration; MBOS Team collaboration; Worldwide functional teams collaboration", "projectManagementSkills" : [ "Project steering", "Key project milestones", "Sophisticated projects steering", "Complex work package setup", "High quality deliveries", "Agile Management" ], "domainKnowledge" : "In-car Operating System; Digital Cockpit; Automotive technologies; Digital vehicle; Intelligent vehicle; Eco-system players; MBOS strategy", "domainList" : [ "in-car-operating-system", "digital-cockpit", "automotive-technologies", "digital-vehicle", "intelligent-vehicle", "eco-system-players", "mbos-strategy" ], "domainSpecificKnowledge" : [ "In-car Operating System", "Digital Cockpit", "Automotive technologies", "Digital vehicle", "Intelligent vehicle", "Eco-system players", "MBOS strategy" ], "communicationSkills" : "Management presentations", "continuousLearning" : "Excellent learning ability in new trends & knowledge quickly", "innovationCreativity" : "Looking for innovations and improvements", "outcomesObjectives" : "Ensure project delivery and timeline; Achieve successful launch of digital feature", "qualificationsBasic" : "Bachelor's Degree in Industrial/Automotive Engineering, Computer Science/Technology or Business Administration, 5+ years working experience in international environment, Fluent in English speaking and writing, Project management skills", "qualificationsPreferred" : "Agile Management capability as a plus, Knowledge of In-car Operating System development processes, Knowledge of In-car Operating System technical trends, Knowledge of competitor environment and important Eco-system players, Knowledge of potential regulation and legal constraints, Experience in In-car Operating System project automotive digital product & services strategy definition", "remoteFriendly" : false, "rawDescription" : "Objective of job Digital Features and Services Program Management role in MBGC to steer for cross-functional activities, decision making as well as key strategic projects roll out with counterparts from R&D, Purchasing, Controlling, Product Management, Aftersales and other functions. Drive for successful roll-out of the planned Digital Features and Services (including Life Cycle Management). Together with R&D, BMBS colleagues and colleagues within the team, define product strategy for next generation of MBOS (Mercedes Benz Operating System) on MBC passenger cars in China according to company strategy. Also to manage interfaces with relevant counterparts in HQ. This role is part of the MB.OS Team under MBGC Program Management center. This role is essential in ensuring close collaboration of worldwide functional teams and smooth execution of both global and local activities and will directly influence the future MBOS strategic offering to the MB product in China. Main tasks Project steering: Funnel market-specific product requirements from China into overall project. Drive China requirements to be realized timely in the China market and manage China specific business case. Make product-relevant decisions cross-functionally in China and in alignment with PS organization in Germany. Create transparency regarding project target achievement and project status in China. Report, monitor and escalate product relevant topics to ensure the project delivery and timeline. Lead specific digital product roll-out in China, define key project milestones, align for cross-carline synchronization of timeline and offering, and drive for successful releases from RD and Quality counterparts to achieve successful launch of the digital feature on planned carlines. Elaborate processes, methods and standards, support MBOS strategic lead to define next-gen MBOS strategy from product requirements to product offering. Support alignment in regards of MBOS project relevant business model definition with potential partners/suppliers, BC evaluation etc. Be a part of the team culture that constantly looking for innovations and improvements, in regards to In-car Operating System / Digital Cockpit product strategy, new technical concept and Eco-system scouting, and cross-functional collaboration model. Qualification University Bachelor Degree (or equivalent) in Industrial/Automotive Engineering, Computer Science/Technology or Business Administration. Excellent learning ability in new trends & knowledge quickly. 5+ years working experience in an international environment in Automotive industry, Cellphone/Mobile Devices industry or Operating System relevant companies. Fluent in English speaking and writing. Highly motivated in new Automotive technologies and Digital / Intelligent vehicle, good business sense and strong ability in steering for cross-functional collaborations. Able to work agilely under uncertainties and pressure. Project management skills, able to steer sophisticated projects with complex cross-functional work package setup and drive for high quality deliveries and keeping key project milestones. Agile Management capability as a plus. Experienced in creating thoughtful and provoking presentations for management that fits to the overall target and strategy. Knowledge as a plus: In-car Operating System development processes, In-car Operating System technical trends, competitor environment and important Eco-system players, potential regulation and legal constraints. Experience as a plus: In-car Operating System project experience; automotive digital product & services strategy definition. Mercedes-Benz Group China Ltd.", "summaryDescription" : "Digital Features and Services Program Management at Mercedes-Benz Group China Ltd. Skills: Product strategy, Roadmap definition, Cross-functional collaboration, Digital features rollout. Steer cross-functional activities. Drive strategic projects roll out", "createdAt" : "2026-06-14T18:52:09.332", "lastUpdated" : "2026-06-16T02:31:24.991", "ingestTimestamp" : "2026-06-14T18:52:09.332", "mongoId" : "6a191e7758b93c861e39f777", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Product requirement funneling", "Business case evaluation", "Project status reporting", "Cross-carline synchronization", "Process elaboration", "Method elaboration", "Standards elaboration", "Eco-system scouting", "Product strategy", "Roadmap definition", "Cross-functional collaboration", "Digital features rollout", "Business case management", "Product strategy definition", "Business model definition", "Project steering", "Key project milestones", "Sophisticated projects steering", "Complex work package setup", "High quality deliveries", "Agile Management", "In-car Operating System", "Digital Cockpit", "Automotive technologies", "Digital vehicle", "Intelligent vehicle", "Eco-system players", "MBOS strategy" ], "skillCount" : 28, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "68e6b1d070f0b99d58d664fd", "title" : "Associate, Quality Services, Firmware Tech Support", "company" : "ADCI MAA 15 SEZ - K20", "industry" : "Operations, IT, Support Engineering, Device associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior, Entry-level Firmware Tech Support Associate in Chennai, India, with adjustments for the technology industry and company size." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-15T03:02:06.968", "fingerprint" : "61f0f82ab238543e24b1ab3b55ec056db80d2e41ca4425bebe2c5a8c51ffcd6a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3104421/apply", "externalId" : "05c9ff00-95dc-4e2c-8729-3d16182b42dc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Gain understanding of test procedures, Use applicable software and tools, Execute test instructions, Report test results accurately, Report test results promptly, Report any deviations observed, Understand changes in test instructions, Follow defined processes, Perform assigned work, Provide manual testing support, Perform manual test execution, Produce accurate test results, Meet daily targets, Adhere to defined processes", "domainKnowledge" : "Devices products; Retail products; AWS products", "domainList" : [ "devices-products", "retail-products", "aws-products" ], "domainSpecificKnowledge" : [ "Devices products", "Retail products", "AWS products" ], "outcomesObjectives" : "Meet productivity targets; Meet quality targets; Adhere to agreed SLA", "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Understanding of software testing, Ability to complete tasks accurately, Ability to complete tasks promptly", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes. Key job responsibilities Gain understanding of the application test procedures and how to use applicable software and tools. · Execute test instructions and report test results accurately and promptly. · Report any deviations observed · Understand any changes in test instructions related to their assigned work · Follow defined processes to perform assigned work A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes About the team Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Associate, Quality Services, Firmware Tech Support at ADCI MAA 15 SEZ - K20. Gain understanding of test procedures. Use applicable software and tools", "postedDate" : "2026-06-13T09:19:22.373", "createdAt" : "2026-06-13T09:19:22.373", "lastUpdated" : "2026-06-15T03:02:06.968", "ingestTimestamp" : "2026-06-13T09:19:22.373", "mongoId" : "68e6b1d070f0b99d58d664fd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3104421/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Devices products", "Retail products", "AWS products" ], "skillCount" : 3, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69d140072beec4dd3ddbe422", "title" : "Services Support Tech (CDL) - Night Shift", "company" : "Amazon Data Services, Inc.", "industry" : "Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing", "salary" : { "min" : 37.0, "max" : 65.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Manassas, Virginia, USA", "locations" : [ "Manassas, Virginia, USA" ], "certifications" : [ "Forklift certification" ], "timestamp" : "2026-06-15T08:44:02.980", "fingerprint" : "a0c462a07a1b810a2a69d6f01debaebc190c897bac9686e1d00314af160a44b1", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10383040/apply", "externalId" : "f4a12b7f-b937-44bf-9118-1681ef174099", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manassas", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.7509488,-77.4752667" } ], "locationText" : "Manassas, Virginia, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "AWS, EC2, S3, Lambda", "professionalSkills" : [ "Fleet management", "Supply chain" ], "hardSkillsList" : [ "Equipment relocation", "Safety reporting", "Compliance reporting", "Maintenance reporting", "Preventive maintenance", "Repair execution", "Forklift operation" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Equipment relocation", "level" : "intermediate" }, { "name" : "Safety reporting", "level" : "intermediate" }, { "name" : "Compliance reporting", "level" : "intermediate" }, { "name" : "Maintenance reporting", "level" : "intermediate" }, { "name" : "Preventive maintenance", "level" : "intermediate" }, { "name" : "Repair execution", "level" : "intermediate" }, { "name" : "Forklift operation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "CDL Driving, Equipment Transport, AWS Infrastructure", "majorSkillsList" : [ "CDL Driving", "Equipment Transport", "AWS Infrastructure" ], "coreResponsibilities" : "Transport needed equipment to facilities, Provide reporting on equipment relocation, Provide reporting on compliance, Provide reporting on safety, Provide reporting on maintenance duties, Create driver safety concerns, Create equipment safety concerns, Complete pre transport inspections, Complete post transport inspections, Complete documentation, Support equipment standard work, Inspect equipment, Create repair requests, Monitor repair execution, Ensure on-time preventive maintenance, Manage campaigns, Manage recalls, Maintain unit history, Work at locations within node, Drive a truck, Maneuver a truck, Load a truck, Unload a truck, Complete forklift certification, Act as ambassador for safety, Promote safe working across the site, Remain cognizant of security protocols, Act in compliance with security protocols, Interact with engineers, Interact with technicians, Interact with management, Develop working relationship across all levels, Maintain working relationship across all levels, Mentor others, Motivate others, Provide guidance to others, Provide direction to others, Help others achieve goals, Prioritize resources, Manage resources under high pressure, Provide support for LSE, Provide support for weather events, Provide support for planned outages, Provide support for unplanned outages", "teamCollaboration" : "Cross-functional teams; Across AWS", "domainKnowledge" : "AWS global infrastructure; Data center operations; DOT regulatory requirements", "domainList" : [ "aws-global-infrastructure", "data-center-operations", "dot-regulatory-requirements" ], "domainSpecificKnowledge" : [ "AWS global infrastructure", "Data center operations", "DOT regulatory requirements" ], "toolProficiency" : [ "Pallet jack" ], "communicationSkills" : "Communicate driver concerns; Communicate equipment concerns", "documentationSkills" : "Pre and post transport documentation", "specialRequirements" : "Willing to work all shifts, Lift up to 40 pounds, Stand during shifts, Walk during shifts, Push, pull, squat, bend, and reach, Shifts lasting up to 12 hours", "qualificationsBasic" : "2+ years of relevant work experience, Can bend or twist the body into unusual positions while working, Can use hands to manipulate small wires and objects, Can walk on job sites in uneven terrain, Can work at heights and from ladders, At least 21 years old, Class A commercial driver’s license (CDL), No Automatic Transmissions Restrictions", "qualificationsPreferred" : "Hazmat Endorsement preferred, 4+ years of data center engineering experience, Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling, Experience in data center engineering, Can perform physical tasks all day without becoming overly tired", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking CDL Drivers to work in our facilities in VA. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. As a Support Engineer II (CDL) for AWS, you will transport equipment, provide support, and be required to drive different types of trucks and haul heavy equipment to our facilities. Support Engineer II (CDL) drivers will support elements of related Safety, Compliance, and Maintenance programs. Candidate must be at least 21 years old. This position requires a Class A commercial driver’s license (CDL) and have no Automatic Transmissions Restrictions, a Hazmat Endorsement is preferred and is subject to Department of Transportation (DOT) regulatory requirements. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Partner with the Fleet Coordinator and management to facilitate, and transport needed equipment to our facilities. - Provide timely and accurate reporting on the completion of equipment relocation, compliance, safety, and maintenance duties. - Create and communicate driver and equipment safety concerns. - Complete pre and post transport inspections, documentation. - Willing to work all shifts including nights. - Support equipment standard work, including inspecting equipment, creating repair requests, monitoring repair execution, ensuring on-time preventive maintenance, managing campaigns and recalls, and maintaining unit history (e.g., for washes, warranties, registrations) - Work at locations within node on an as needed basis to support the business - Drive, maneuver, and load/unload a truck as scheduled using approved equipment (pallet jack, etc.), with or without reasonable accommodation - Lift up to 40 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation - Complete forklift certification - Act as an ambassador for safety within the team and to promote safe working across the site. - Remain cognizant of and act in compliance with all security protocols. - Interact with engineers, technicians, and management on a daily basis. - Develop and maintain a good working relationship across all levels in the organization. - Mentor others by motivating and providing guidance and direction to help them achieve their goals. - Ability to prioritize and manage resources under high pressure. - Provide support for LSE, weather events, planned, and unplanned outages. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 2+ years of relevant work experience - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders Preferred Qualifications: - 4+ years of data center engineering experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Manassas - 37.00 - 65.00 USD hourly", "summaryDescription" : "Services Support Tech (CDL) - Night Shift at Amazon Data Services, Inc.. Skills: CDL Driving, Equipment Transport, AWS Infrastructure. Transport needed equipment to facilities. Provide reporting on equipment relocation", "postedDate" : "2026-06-13T13:10:39.399", "createdAt" : "2026-06-13T13:10:39.399", "lastUpdated" : "2026-06-15T08:44:02.980", "ingestTimestamp" : "2026-06-13T13:10:39.399", "mongoId" : "69d140072beec4dd3ddbe422", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10383040/apply", "salaryAnnualMin" : 76960, "salaryAnnualMax" : 135200, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Equipment relocation", "Safety reporting", "Compliance reporting", "Maintenance reporting", "Preventive maintenance", "Repair execution", "Forklift operation", "Leadership", "Mentoring", "CDL Driving", "Equipment Transport", "AWS Infrastructure", "Fleet management", "Supply chain", "AWS global infrastructure", "Data center operations", "DOT regulatory requirements", "Forklift certification", "Pallet jack" ], "skillCount" : 19, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5e5874d8ee00a08e35d7", "title" : "Central Services and Logistics Assistant", "company" : "AbCellera", "salary" : { "min" : 48000.0, "max" : 60000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Vancouver, British Columbia, Canada", "locations" : [ "Vancouver", "British Columbia", "Canada" ], "timestamp" : "2026-06-14T18:57:04.695", "fingerprint" : "74510f1eab3bf290fa889785ca94634aed80f60a7724f53915914aba3c3fb1cf", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/abcellera/jobs/7768586003", "externalId" : "7768586003", "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 1, "hardSkillsList" : [ "Inventory management", "Waste management", "Material handling" ], "hardSkills" : [ { "name" : "Inventory management", "level" : "intermediate" }, { "name" : "Waste management", "level" : "intermediate" }, { "name" : "Material handling", "level" : "intermediate" } ], "majorSkills" : "Logistics, Inventory control, Lab support", "majorSkillsList" : [ "Logistics", "Inventory control", "Lab support" ], "coreResponsibilities" : "Oversee washing, sterilization, stocking of glassware, Perform preventative maintenance on autoclaves, Manage collection, distribution, inventory of uniforms, Facilitate hazardous waste collection, Prepare hazardous waste manifests, Restock waste containers in labs, Liaise with service providers, Maintain compliant laboratory environment, Adhere to safety procedures and SOPs, Assist with receipt, shipment, delivery of goods, Perform daily tasks as trained, Execute material transactions timely and appropriately, Handle temperature-sensitive goods, Handle dangerous goods", "teamCollaboration" : "Logistics team", "domainKnowledge" : "Laboratory operations", "domainList" : [ "laboratory-operations" ], "domainSpecificKnowledge" : [ "Laboratory operations" ], "documentationSkills" : "Documentation skills", "continuousLearning" : "Professional development opportunities", "problemSolvingSkills" : "Problem solver", "qualificationsBasic" : "1 year laboratory support experience, High school diploma or equivalent", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Each of us cares about someone who will need medicines. That’s why our vision is to repeatedly beat the odds to deliver breakthrough medicines to patients that need them. We pursue truth and scientific rigour and have the courage to work at the edge of the unknown. We are seeking a highly motivated Central Services and Logistics Assistant to join our Facilities Operations team for a 12-month term. You’ll use your keen eye for detail to ensure our lab teams are well supported by managing daily glassware activities, maintaining inventories, and supporting waste management. You will assist with the safe and timely shipment and receipt of materials, collaborating closely with our Logistics team. How you might spend your days: Overseeing the washing, sterilization, and stocking of laboratory glassware and precision tools Performing routine preventative maintenance on autoclaves, glassware washers, and ovens Managing the collection, distribution, and inventory levels of laboratory uniforms Facilitating the collection of hazardous waste, including preparation of manifests, and ensuring waste containers in labs are appropriately restocked Liaising with various service providers to ensure standards are being met Maintaining a compliant laboratory environment and adhering to established safety procedures and SOPs Assisting with the receipt, shipment, and delivery of goods, and performing other daily tasks in accordance with training provided such as regular counting, picking, packing, shipment sampling, sortation system, and inventory management Ensuring all material transactions are executed in a timely and appropriate manner, including handling of temperature-sensitive and dangerous goods We'd love to hear from you if: You have at least one year of professional experience in a laboratory support role, in addition to a high school diploma or equivalent You take pride in being a self-motivated person, fast learner, collaborative team player, and creative problem solver You have excellent documentation, organizational, and communication skills You enjoy working in a fast-paced work environment and coordinating with your team to juggle multiple competing priorities What we offer AbCellera’s hiring range for this role is CAD $48,000 - $60,000 annually, commensurate with your education and job-related knowledge, skills, and experience. In addition to base salary, we offer equity, annual bonus dependent on team and company performance, and a 6% (non-match) RRSP contribution. You will have a CAD $1,500 annual Active Lifestyle Allowance, annual vacation, professional development opportunities, and comprehensive health benefits. Scientific and technical mentorship is a priority. And you’ll find a strong sense of community and connections across AbCellera through our work, clubs, and socials. About AbCellera Creating medicines is the most important work we can do. We are a clinical-stage biotechnology company focused on discovering and developing antibody-based medicines in the areas of endocrinology, women’s health, immunology, and oncology. We have built a platform for advancing antibody drug programs from target to clinic, and we are using it to build our internal pipeline. Today, our pipeline includes two drug candidates in clinical development, two preclinical development candidates (DCs) in Investigational New Drug (IND)-enabling activities, and more than 20 active discovery programs across multiple modalities and indications. We believe that when tenacious people share a vision and work together, they can truly have a positive impact. That’s why we hire for character and intelligence, not just for CVs or experience. We look for people with drive and energy. People we trust. People who need to know their days are being well spent. That their work really matters. In the end, our success will be measured by the impact of our medicines. To apply Please submit your application through our website and refer to Job ID 23373 in your cover letter. We receive a large volume of applications and are only able to contact those who are selected for an interview. All communication from our Talent Discovery team will come from an @abcellera.com email address.", "summaryDescription" : "Central Services and Logistics Assistant at AbCellera. Skills: Logistics, Inventory control, Lab support. Oversee washing, sterilization, stocking of glassware. Perform preventative maintenance on autoclaves", "postedDate" : "2026-06-12T22:02:51.236", "createdAt" : "2026-06-12T22:02:51.236", "lastUpdated" : "2026-06-14T18:57:04.695", "ingestTimestamp" : "2026-06-12T22:02:51.236", "mongoId" : "6a2c5e5874d8ee00a08e35d7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Inventory management", "Waste management", "Material handling", "Logistics", "Inventory control", "Lab support", "Laboratory operations" ], "skillCount" : 7, "jobCategory" : "other", "jobSubcategory" : "logistics", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68c2e412f8b1b0376634c1f2", "title" : "Associate, Quality Services, Alexa Device Support", "company" : "ADCI MAA 15 SEZ", "industry" : "Operations, IT, Support Engineering, Device associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Associate in Quality Services in Chennai, India, adjusted for the technology industry and company size." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-15T05:28:59.818", "fingerprint" : "c8daa210dec0da0a53b15196873b3535f2b0c4e9a7612b38e890daa2cba8ee60", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3079117/apply", "externalId" : "5b564f84-a057-49ae-be36-232525c17197", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Gain understanding of application test procedures, Learn to use applicable software and tools, Execute test instructions, Report test results accurately, Report test results promptly, Report any deviations observed, Understand changes in test instructions, Follow defined processes to perform work, Perform manual test execution, Produce accurate test results, Meet daily targets, Adhere to defined processes", "domainKnowledge" : "Alexa Device Support", "domainList" : [ "alexa-device-support" ], "domainSpecificKnowledge" : [ "Alexa Device Support" ], "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Understanding of software testing, Ability to complete assigned tasks accurately, Ability to complete assigned tasks promptly", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes. Key job responsibilities Gain understanding of the application test procedures and how to use applicable software and tools. · Execute test instructions and report test results accurately and promptly. · Report any deviations observed · Understand any changes in test instructions related to their assigned work · Follow defined processes to perform assigned work A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes About the team Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Associate, Quality Services, Alexa Device Support at ADCI MAA 15 SEZ. Gain understanding of application test procedures. Learn to use applicable software and tools", "postedDate" : "2026-06-13T12:13:37.445", "createdAt" : "2026-06-13T12:13:37.445", "lastUpdated" : "2026-06-15T05:28:59.818", "ingestTimestamp" : "2026-06-13T12:13:37.445", "mongoId" : "68c2e412f8b1b0376634c1f2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3079117/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Alexa Device Support" ], "skillCount" : 1, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6e3174d8ee00a0921551", "title" : "Guest Services", "company" : "Coeur d'Alene Resort", "industry" : "Hospitality", "salary" : { "min" : 31000.0, "max" : 38000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Guest Services roles in Coeur d'Alene, adjusted for the hospitality industry and temporary employment type." }, "location" : "Coeur d' Alene, ID", "locations" : [ "Coeur d' Alene", "ID" ], "timestamp" : "2026-06-15T09:06:24.678", "fingerprint" : "7ffa10dd01116d0ee32471d62b7391344e7d361c53b7645915952ac885cde18e", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://coeur-d-alene-resort.breezy.hr/p/f75e7a2f220d-guest-services-the-coeur-d-alene-resort-golf-course", "externalId" : "f75e7a2f220d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coeur d' Alene", "state" : "Idaho", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6742994,-116.7811531" } ], "locationText" : "Coeur d' Alene, Idaho, United States", "employmentType" : "TEMPORARY", "coreResponsibilities" : "Serve guests with quality, Serve guests with value, Create an experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "Being Part of the Team We strive to selflessly serve our guests with exceptional quality and outstanding value. Relationships are at the heart of how we respectfully and innovatively serve our guests, with a goal to create an experience like no other. It began with a flash of inspiration – Duane Ha", "summaryDescription" : "Guest Services at Coeur d'Alene Resort. Serve guests with quality. Serve guests with value", "createdAt" : "2026-06-14T05:32:55.995", "lastUpdated" : "2026-06-15T09:06:24.678", "ingestTimestamp" : "2026-06-14T05:32:55.995", "mongoId" : "6a2c6e3174d8ee00a0921551", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 38000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.85 }, { "id" : "6960822e0937eae70e9c7f16", "title" : "Aide Special Education (Behavior Support Services)", "industry" : "Education", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Aide Special Education in Sugar Land, United States, adjusted for the education industry." }, "location" : "TEXAS-SUGAR LAND-OYSTER CREEK ELEMENTARY SCHOOL", "locations" : [ "TEXAS-SUGAR LAND-OYSTER CREEK ELEMENTARY SCHOOL", "
OYSTER CREEK ELEMENTARY SCHOOL (138)
16425 MELLOW OAK LANE
SUGAR LAND, 77498

" ], "certifications" : [ "Texas Educational Aide Certification", "De-Escalation/Restraint Certification" ], "timestamp" : "2026-06-15T08:35:47.376", "fingerprint" : "900036288949f1d48f29628b8e0fcd1bed9dd4b80acb1bcc424f19155ea42b8f", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa210.taleo.net/careersection/ex/jobdetail.ftl?job=184007", "externalId" : "184007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sugar Land", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.6196787,-95.6349463" } ], "locationText" : "Sugar Land, Texas, United States", "technicalSkills" : "Windows Operating System, Microsoft Word, Microsoft Excel, Microsoft PowerPoint", "professionalSkills" : [ "Behavior Support Services", "Instructional Activities", "Social Skills Training", "Data Collection", "Data Analysis" ], "hardSkillsList" : [ "Positive Behavior Support", "IEP implementation", "Behavior intervention plans", "Crisis intervention training" ], "hardSkills" : [ { "name" : "Positive Behavior Support", "level" : "intermediate" }, { "name" : "IEP implementation", "level" : "intermediate" }, { "name" : "Behavior intervention plans", "level" : "intermediate" }, { "name" : "Crisis intervention training", "level" : "intermediate" } ], "majorSkills" : "Behavior Support, IEP Implementation, Student Support", "majorSkillsList" : [ "Behavior Support", "IEP Implementation", "Student Support" ], "coreResponsibilities" : "Provide support services, Assist teacher and staff, Implement/document students' IEP, Maintain safe environment, Provide consistent expectations, Utilize Positive Behavior Support strategies, Promote classroom management, Maintain therapeutic rapport, Implement academic/functional lessons, Execute behavioral strategies, Collect and analyze data, Monitor progress towards IEP goals, Assist students with personal care, Implement lesson plans, Participate in implementing IEPs, Collaborate with general education teachers, Prepare behavioral/instructional materials, Conduct daily social skills training, Monitor student behaviors, Record service implementation, Conduct instructional activities", "teamCollaboration" : "Collaborate with student personnel; Collaborate with school personnel; Collaborate with classroom teacher; Collaborate with general education teachers", "domainKnowledge" : "Emotional and behavioral disabilities; Special education; ARD documentation; IEP goals; Behavior intervention plans", "domainList" : [ "emotional-and-behavioral-disabilities", "special-education", "ard-documentation", "iep-goals", "behavior-intervention-plans" ], "domainSpecificKnowledge" : [ "Emotional and behavioral disabilities", "Special education", "ARD documentation", "IEP goals", "Behavior intervention plans" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Record service implementation", "continuousLearning" : "Professional development", "problemSolvingSkills" : "Crisis intervention", "specialRequirements" : "Work outside 25 percent, Exposure to inclement weather, Exposure to bodily fluids, Physically restrain students, Lift up to adult size student, Respond to risk behavior, Maintain emotional control, Rationally detach during interruptions", "outcomesObjectives" : "Monitor progress towards IEP goals", "qualificationsBasic" : "48 college hours, Passing score on Para Professional Assessment, Proficient in Windows Operating System, Proficient in Microsoft Office applications", "qualificationsPreferred" : "Texas Educational Aide Certification, De-Escalation/Restraint Certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Overview The Aide BSS (Behavior Support Services) will provide support services in the areas of academic, behavior, social and self-care to students identified with severe emotional and behavioral disabilities, utilizing a variety of teaching techniques, materials, and equipment. The incumbent will assist teacher and staff in performing a variety of tasks by implementing and/or documenting the students' IEP. The incumbent will maintain an environment that is safe and engaging for all students. Position Description Essential Duties and Responsibilities Service Delivery Assist in providing consistent expectations and routines to facilitate a highly structured environment Utilize research-based Positive Behavior Support strategies to promote and maintain classroom management and therapeutic rapport with students Assist in implementing the Behavior Support Services Critical Elements as designated by the Program Manager Assist in implementing academic/functional lessons and instructional activities for multiple grade levels of students in a variety of settings Maintain a collaborative working relationship with student and school personnel Execute behavioral strategies as identified by the teacher based upon ARD documentation Assist in collecting and analyzing data in the areas of academics, behavior, social and self-care service to monitor progress towards IEP goals and objectives Assist students with personal care services - may be more than 50% of the day Understand and implement lesson plans prepared by teachers that are developmentally and age-appropriate based on the student IEP, through necessary accommodations and modifications Participate in implementing students' IEPs, including behavior intervention plans (BIPs) and accommodations/modifications of materials and curriculum Collaborate under the guidance and direction of the classroom teacher with general education teachers to align lesson plans to the general education curriculum Prepare and organize behavioral and instructional materials under the guidance and direction of the classroom teacher Conduct daily social skills training through research-based social skills curriculum under the guidance and direction of the classroom teacher In collaboration with the teacher, monitor student behaviors inside and outside both the general and special education classrooms (e.g., during class, in the hallways between classes, during assemblies, extracurricular activity meetings or events, fire drills or other group activities) Assist students with personal care services (e.g. feeding, cleaning, dressing, lifting, positioning, transitioning, transitioning, toileting, changing) - may be more than 50% of the work day Compliance Safeguard confidentiality with regard to students with disabilities in the areas of behavioral and academic performance Record service implementation on approved logs (inclusive support, accommodation logs) Conduct instructional and other professional activities consistent with the requirements of state and federal law Teacher Support Maintain effective and timely written and oral communication with staff or other school personnel Maintain regular communication with students and appropriate staff members Participate in appropriate professional development Supervisory Responsibilities None Qualification Requirements To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. Minimum of 48 college hours or passing score on the Para Professional Assessment of Knowledge Texas Educational Aide Certification preferred or required to obtain once hired De-Escalation/Restraint Certification preferred or required to obtain once hired (district-provided training) Proficient in using Windows Operating System as well as Microsoft Office applications (Microsoft Word, Excel, and PowerPoint) Ability to effectively communicate information and ideas both verbally and in writing Physical Requirements/Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress. Additional Information The employee will be required to work outside 25 percent of the time and may be exposed to the elements and inclement weather. This position may have exposure to bodily fluids and the employee must be capable of physically restraining students when necessary following the approved de-escalation/restraint techniques. The employee may be required to lift up to an adult size student using a 2-man lift for personal care needs. The BSS para will demonstrate the ability to respond to risk behavior using nonverbal, verbal, and physical approaches, through the use of the district-approved crisis intervention training. The applicant must possess the ability to maintain emotional control and rationally detach during frequent behavioral interruptions, both verbally and physically, that can become highly stressful situations. This position is funded by grant funds. This position may be discontinued if grant funds are no longer available. TEXAS-SUGAR LAND", "summaryDescription" : "Aide Special Education (Behavior Support Services). Skills: Behavior Support, IEP Implementation, Student Support. Provide support services. Assist teacher and staff", "createdAt" : "2026-06-14T05:52:39.531", "lastUpdated" : "2026-06-15T08:35:47.376", "ingestTimestamp" : "2026-06-14T05:52:39.531", "mongoId" : "6960822e0937eae70e9c7f16", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Positive Behavior Support", "IEP implementation", "Behavior intervention plans", "Crisis intervention training", "Behavior Support", "IEP Implementation", "Student Support", "Behavior Support Services", "Instructional Activities", "Social Skills Training", "Data Collection", "Data Analysis", "Emotional and behavioral disabilities", "Special education", "ARD documentation", "IEP goals", "Texas Educational Aide Certification", "De-Escalation/Restraint Certification", "Microsoft Office" ], "skillCount" : 19, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307fd4f292fd229c05ead7", "title" : "Clinical Support Specialist", "company" : "MTC Care", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Clinical Support Specialist in Missouri, United States, adjusted for industry and company size." }, "location" : "Missouri, United States", "locations" : [ "Missouri", "United States" ], "timestamp" : "2026-06-16T13:06:53.136", "fingerprint" : "696dc2f86372e2dfc663b12804296534891d13df35d7ac2e45543a42d38a9570", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/meditelecare/jobs/4705389005", "externalId" : "4705389005", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Missouri", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Missouri, United States", "minimumEducation" : "High School Diploma", "rawDescription" : "POSITION SUMMARY: The Clinical Support Specialist (“CSS”) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration. *Please note - This role requires flexibility and may require up to 5 days per week onsite or a mix of remote and onsite, varying week to week, depending on team and business priorities.* ESSENTIAL FUNCTIONS: Onsite Clinical Facilitation Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth Providing technical support and assistance for telehealth visits to include room and equipment preparation Supporting clinicians by accessing vitals and other relevant data from the facility’s EMR Procurement of patient referral documents as needed Acting as a liaison between the clinicians and the facility staff Interacting with staff and/or family members as necessary Maintaining responsibility for proper handling and cleaning of MTC Care equipment Behavioral Health Integration (“BHI”) Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company’s BHI system/software. Clinician Support Providing assistance to assigned clinicians by accessing the facility’s EMR and recording relevant data into our EHR system in preparation for the clinical visit Working closely with the clinician to assure that patient visits run smoothly and efficiently GENERAL REQUIREMENTS: All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry. EDUCATION, EXPERIENCE AND LICENSING: Minimum High School Diploma required 1+ year in a healthcare setting preferred, but not required Medical Assistant or CNA certification a plus KNOWLEDGE, SKILLS AND ABILITIES: Basic working knowledge of medical terminology Experience in the use of online healthcare tools Proficiency in Microsoft Office Suite – Outlook, Word, Excel Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI. Commitment to providing platinum-level customer service and communication Ability to embrace a company culture of caring and kindness PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards A reliable home internet connection A valid driver’s license and reliable mode of transportation The ability to travel up to 1 hour in any direction from home office to cover clinics when needed Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision Must be able to lift, push, pull up to 30 lbs. without restrictions Ability to remain sedentary for long periods of time while working on administrative tasks May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility Potential exposure to cleaning chemicals used within a healthcare facilities DISCLAIMER: This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MTC Care reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs. About Us MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations. MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.", "summaryDescription" : "Clinical Support Specialist at MTC Care", "postedDate" : "2026-06-16T01:19:13.917", "createdAt" : "2026-06-16T01:19:13.917", "lastUpdated" : "2026-06-16T13:06:53.136", "ingestTimestamp" : "2026-06-16T01:19:13.917", "mongoId" : "6a307fd4f292fd229c05ead7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "68ed10aa70f0b99d58e7b9cd", "title" : "Device Associate, Quality Services, Device Tech Support", "company" : "Amazon Development Centre (India) Private Limited", "industry" : "Operations, IT, Support Engineering, Device Associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an entry-level Device Associate, Quality Services, Device Tech Support role in Chennai, India, with adjustments for the technology industry and company size." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-16T02:21:26.475", "fingerprint" : "eb47b7319eabf844f4e944767d1bfdabc851e0d483daaf0825e0b50f6810af9f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3105294/apply", "externalId" : "e72b767d-d712-462d-bbc1-ef7aac77d379", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Execute test plans, Execute test cases, Create test data, Report results, Understand product functionality, Stay connected with changing requirements, Stay connected with documentation, Actively look for gaps, Look beyond test cases for issues, Execute processes to test product changes, Backtrack bugs, Backtrack issues, Do root cause analysis of bugs, Do root cause analysis of issues, Execute regression cases, Raise bugs, Support ad-hoc requests, Interact with QA for new features, Support first pass, Support bug repro, Contribute ideas, Take part in implementing ideas", "teamCollaboration" : "Interacting with QA", "domainKnowledge" : "E-reader devices", "domainList" : [ "e-reader-devices" ], "domainSpecificKnowledge" : [ "E-reader devices" ], "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Good Communication, Testing Knowledge, Good Analytical Skill", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices. Key job responsibilities - Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner. - Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation. - Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs. - Should execute processes to thoroughly test product changes. - Should have the ability to backtrack and do a root cause analysis of bugs/issues. A day in the life A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc. Also involves interacting with QA for new features, supporting first pass and bug repro. Contributing ideas and take part in implementing them About the team Highly energetic and fun loving team with great flexibility. Team contributes to multiple aspect of the quality of E-reader devices. Handles multiple parallel releases successfully. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Good Communication - Testing Knowledge - Good Analytical Skill Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Device Associate, Quality Services, Device Tech Support at Amazon Development Centre (India) Private Limited. Execute test plans. Execute test cases", "postedDate" : "2026-06-14T20:31:14.524", "createdAt" : "2026-06-14T20:31:14.524", "lastUpdated" : "2026-06-16T02:21:26.475", "ingestTimestamp" : "2026-06-14T20:31:14.524", "mongoId" : "68ed10aa70f0b99d58e7b9cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3105294/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "E-reader devices" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "68ed10aa70f0b99d58e7b9ef", "title" : "Device Associate, Quality Services, Device Tech Support", "company" : "Amazon Development Centre (India) Private Limited", "industry" : "Operations, IT, Support Engineering, Device Associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an entry-level Device Associate, Quality Services, Device Tech Support role in Chennai, India, with adjustments for the technology industry and company size." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-16T05:47:42.478", "fingerprint" : "9b990b562052a47b0d6ce9c4fdd6b00cfb29c1d780d676b8f1618e70495e8fb8", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3105254/apply", "externalId" : "e1f35ec7-0ba1-41b8-b924-a9a56904cd2a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Execute test plans, Execute test cases, Create test data, Report results, Understand project functionality, Understand product functionality, Stay connected with changing requirements, Stay connected with documentation, Actively look for gaps, Look beyond test cases for issues, Execute processes to test product changes, Backtrack bugs, Backtrack issues, Perform root cause analysis of bugs, Perform root cause analysis of issues, Execute regression cases, Raise bugs, Support ad-hoc requests, Interact with QA for new features, Support first pass, Support bug repro, Contribute ideas, Implement ideas", "teamCollaboration" : "Interacting with QA", "domainKnowledge" : "E-reader devices", "domainList" : [ "e-reader-devices" ], "domainSpecificKnowledge" : [ "E-reader devices" ], "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Bachelor's degree in business economics, Bachelor's degree in engineering, Bachelor's degree in analytics, Bachelor's degree in mathematics, Bachelor's degree in statistics, Bachelor's degree in information technology, CMA, Good Communication, Testing Knowledge, Good Analytical Skill", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices. Key job responsibilities - Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner. - Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation. - Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs. - Should execute processes to thoroughly test product changes. - Should have the ability to backtrack and do a root cause analysis of bugs/issues. A day in the life A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc. Also involves interacting with QA for new features, supporting first pass and bug repro. Contributing ideas and take part in implementing them About the team Highly energetic and fun loving team with great flexibility. Team contributes to multiple aspect of the quality of E-reader devices. Handles multiple parallel releases successfully. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent, or CMA - Good Communication - Testing Knowledge - Good Analytical Skill Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Device Associate, Quality Services, Device Tech Support at Amazon Development Centre (India) Private Limited. Execute test plans. Execute test cases", "postedDate" : "2026-06-14T19:59:28.514", "createdAt" : "2026-06-14T19:59:28.514", "lastUpdated" : "2026-06-16T05:47:42.478", "ingestTimestamp" : "2026-06-14T19:59:28.514", "mongoId" : "68ed10aa70f0b99d58e7b9ef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3105254/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "E-reader devices" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c909b74d8ee00a0980d35", "title" : "Services Coordinator", "company" : "MidPen Housing", "industry" : "Non-profit housing", "salary" : { "min" : 24.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Menlo Park, California, United States", "locations" : [ "Menlo Park", "California", "United States", "Menlo Park", "California", "United States", "East Palo Alto", "California", "United States" ], "timestamp" : "2026-06-15T06:23:35.914", "fingerprint" : "79862dda8e3b8d7019d256c855bcff9f01cb1831277215bc90a449b69c4bcf64", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/midpenhousing/jobs/4281693009", "externalId" : "4281693009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Menlo Park", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4519671,-122.1779920" } ], "locationText" : "Menlo Park, California, United States", "professionalSkills" : [ "Community building", "Relationship building", "Asset building", "Rental assistance", "Service delivery" ], "hardSkillsList" : [ "Crisis intervention", "Mandated reporting", "Needs assessments", "Record keeping", "Timely reporting" ], "softSkillsList" : [ "Customer service", "Discretion", "Problem-solving", "Attention to detail", "Organizational skills" ], "hardSkills" : [ { "name" : "Crisis intervention", "level" : "intermediate" }, { "name" : "Mandated reporting", "level" : "intermediate" }, { "name" : "Needs assessments", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" }, { "name" : "Timely reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer service" }, { "name" : "Discretion" }, { "name" : "Problem-solving" }, { "name" : "Attention to detail" }, { "name" : "Organizational skills" } ], "majorSkills" : "Resident services, Community outreach, Program facilitation", "majorSkillsList" : [ "Resident services", "Community outreach", "Program facilitation" ], "coreResponsibilities" : "Facilitate educational programs, Facilitate wellness programs, Facilitate asset-building programs, Lead after-school programs, Lead summer programs, Support ESL programs, Support health workshops, Support food distribution, Support financial training, Support rental assistance, Lead outreach, Lead community events, Foster relationships, Foster welcoming environment, Deliver onsite programs, Ensure compliance with standards, Ensure compliance with regulations, Conduct outreach, Promote resident services, Prepare documentation, Submit documentation, Provide crisis intervention, Follow mandated reporting procedures, Support partnership goals, Communicate improvement needs, Collaborate with agencies, Monitor partner service delivery, Assist with needs assessments, Follow-up on actions, Participate in property plan development, Respond to resident needs, Provide customer service, Maintain accurate records, Ensure timely reporting, Participate in team meetings, Participate in trainings, Keep supervisor informed, Foster collaboration with Property Management, Foster collaboration with colleagues", "teamCollaboration" : "Property Management; Colleagues", "domainKnowledge" : "Affordable housing; Resident services", "domainList" : [ "affordable-housing", "resident-services" ], "domainSpecificKnowledge" : [ "Affordable housing", "Resident services" ], "toolProficiency" : [ "Outlook", "OneDrive", "Teams", "Zoom", "Salesforce", "Microsoft Office Suite" ], "communicationSkills" : "Reading; Writing; Verbal communication; Cross-language communication", "documentationSkills" : "Record keeping; Reporting", "continuousLearning" : "Employee Education Reimbursement Program; Team trainings", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "1 year experience families, 1 year experience adults, 1 year experience youth, 1 year experience diverse population, 1 year experience youth 5-12, 1 year experience elderly support, 1 year experience program implementation, 1 year experience service coordination, Bilingual English Spanish required", "qualificationsPreferred" : "Progress towards 2-year college degree, Progress towards 4-year college degree, Experience collaborating with local service providers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About MidPen At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025. Property Name: Gateway Rising, Woodlands Newell, Willow Terrace Property Type: Family Services Coordinator I The Services Coordinator I facilitates educational, wellness, and asset-building programs for MidPen residents, including after-school and summer programs, ESL support, health workshops, food distribution, financial training, and rental assistance. The role also leads outreach and community events by fostering relationships and a welcoming environment to help new residents build lasting connections. Responsibilities Deliver onsite programs and ensure compliance with standards and regulations. Conduct outreach (door-to-door, phone, email) to promote resident services. Prepare and submit required documentation for MidPen and external agencies. Provide crisis intervention for low-to-moderate situations and follow mandated reporting procedures. Support partnership goals and communicate improvement needs to supervisor. Collaborate with local community agencies and monitor partner service delivery. Assist with property-level needs assessments and follow-up actions. Participate in property plan development and respond to resident needs. Provide exemplary customer service and responsiveness. Maintain accurate records and ensure timely reporting per policies. Participate in team meetings, trainings, and property events; keep supervisor informed. Foster collaboration with Property Management and colleagues. Qualifications Knowledge, Skills, and Abilities Demonstrated customer service orientation and strong relationship and community-building skills to help new residents transition into their homes Solid judgment, discretion, and problem-solving skills when working with families and students Desire to work with high needs and untapped populations Strong attention to detail and organizational skills and demonstrated ability to work independently Excellent reading, writing and verbal communications skills and comfortable communicating across language barriers, including using translation apps and services to navigate multiple language needs; bilingual requirements are determined based on resident/property population and will be applied accordingly Effectively use Outlook, OneDrive, Teams, Zoom, Salesforce, Microsoft Office Suite and other technology tools to support interactions with peers and supervisor Working Conditions Must be available to work 9:00 AM - 6:00 PM, Monday through Friday Progress towards a 2-year or 4-year college degree preferred. Minimum of one (1) year experience working in any of the following related areas: Families, adults, and youth in a diverse population Youth (5-12 age range) in a classroom or after school setting Older adults/elderly support and service Experience supporting program and service implementation and coordination Experience collaborating with local service providers preferred Pay Range $24.62 - $27.70 Hourly - Pay based on applicable experience and qualifications Bilingual in English and Spanish required Benefits and Compensation (see here for full details) Health Insurance Dental, Vision, Life & Disability Insurance 403(b) Retirement Investment Employee Education Reimbursement Program Paid Parental Leave FSA for Childcare, Medical, and Commuter Benefits EAP Program Pet Insurance Paid Time Off Company Holidays Wellness Days EQUAL OPPORTUNITY EMPLOYER MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.", "summaryDescription" : "Services Coordinator at MidPen Housing. Skills: Resident services, Community outreach, Program facilitation. Facilitate educational programs. Facilitate wellness programs", "postedDate" : "2026-06-13T16:55:44.535", "createdAt" : "2026-06-13T16:55:44.535", "lastUpdated" : "2026-06-15T06:23:35.914", "ingestTimestamp" : "2026-06-13T16:55:44.535", "mongoId" : "6a2c909b74d8ee00a0980d35", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 49920, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Crisis intervention", "Mandated reporting", "Needs assessments", "Record keeping", "Timely reporting", "Customer service", "Discretion", "Problem-solving", "Attention to detail", "Organizational skills", "Resident services", "Community outreach", "Program facilitation", "Community building", "Relationship building", "Asset building", "Rental assistance", "Service delivery", "Affordable housing", "Outlook", "OneDrive", "Teams", "Zoom", "Salesforce", "Microsoft Office Suite" ], "skillCount" : 25, "jobCategory" : "other", "jobSubcategory" : "resident-services", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-profit housing" }, { "id" : "6a308a5df292fd229c0960c4", "title" : "Program manager -AI and Health and Human Services (HHS)", "company" : "Syncreon Consulting", "industry" : "Computer And Network Security", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Program Manager in AI and Health and Human Services in Austin, TX, adjusted for contract employment type and government industry." }, "location" : "Austin, TX, United States", "locations" : [ "Austin", "TX", "United States" ], "timestamp" : "2026-06-16T15:17:40.871", "fingerprint" : "e232baef4dc9b1107a56cbf4f062950e4daeafcca19be372de800cf10b5b73e2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SyncreonConsulting/744000132222171-program-manager-ai-and-health-and-human-services-hhs-", "externalId" : "744000132222171", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "CONTRACT", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "AI, Analytics", "professionalSkills" : [ "Project management", "Data liaison", "Performance analysis", "Data governance", "Data literacy", "Reporting" ], "hardSkillsList" : [ "Data analysis", "Data integration", "Data extraction", "Data visualization" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data integration", "level" : "intermediate" }, { "name" : "Data extraction", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" } ], "majorSkills" : "Program management, Data analysis, AI, HHS", "majorSkillsList" : [ "Program management", "Data analysis", "AI", "HHS" ], "coreResponsibilities" : "Translate complex analytics project intakes, Translate business requirements, Explain complex data initiatives, Act as data liaison, Collaborate with end-users, Collaborate with performance analysts, Collaborate with agency leaders, Validate project reports, Validate program presentations, Lead hybrid Agile sprint cycles, Create epics, Create stories, Create Waterfall project plans, Create all project artifacts, Act as primary point of contact, Manage scrum of scrum ceremonies, Sync across Agile sprint teams, Apply Scaled Agile Framework principles, Ensure project teams extract data, Ensure project teams integrate data, Ensure project teams analyze data, Create visualizations, Validate visualizations, Lead performance management initiative, Lead analytics initiative, Champion data literacy, Develop training sessions, Conduct training sessions, Train staff, Mentor staff, Develop Advanced Planning Documents, Develop Business Case Workbooks, Apply responsible AI practices", "teamCollaboration" : "Cross-functional teams; Agile sprint teams; Scrum of scrums", "projectManagementSkills" : [ "Agile", "Waterfall", "Scrum", "SAFe" ], "domainKnowledge" : "Health and Human Services; Program data requirements; Federal reporting; State reporting; HHS program needs; State monitoring; Federal monitoring; Major Information Resources Project; Responsible AI practices", "domainList" : [ "health-and-human-services", "program-data-requirements", "federal-reporting", "state-reporting", "hhs-program-needs", "state-monitoring", "federal-monitoring", "major-information-resources-project", "responsible-ai-practices" ], "domainSpecificKnowledge" : [ "Health and Human Services", "Program data requirements", "Federal reporting", "State reporting", "HHS program needs", "State monitoring", "Federal monitoring", "Major Information Resources Project", "Responsible AI practices" ], "toolProficiency" : [ "PowerPoint", "Visio" ], "communicationSkills" : "Non-technical language; Presentation skills; Interpersonal skills", "documentationSkills" : "Project artifacts; Advanced Planning Documents; Business Case Workbooks", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Translating complex analytics project intakes, Explaining complex data initiatives, Complex data programs experience, Collaborating with end-users, Experience with presentation and design tools, Leading hybrid Agile sprint cycles, Experience with Business Intelligence/Data Warehouse, Primary point of contact for program staff, Working in a health and human services environment, Experience with data governance, Experience managing scrum of scrum ceremonies, Ensuring project teams extract, integrate, and analyze data, Leading a performance management and analytics initiative, Training and mentoring staff, Experience with State and Federal monitoring and reporting compliance, Experience developing Advanced Planning Documents (APD), Experience developing Business Case Workbooks", "qualificationsPreferred" : "Applying responsible AI practices", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies. Required Experience translating complex analytics project intakes and business requirements into clear, actionable plans for prioritization and implementation. Experience explaining complex data initiatives in simple, non-technical language to end-users and leaders of all levels. Experience in complex data programs as a senior project manager and/or data liaison role. Experience collaborating with end-users, performance analysts and agency leaders to validate project/program reports, presentations for monitoring and official reporting. Excellent communication, presentation, and interpersonal skills. Experience with presentation and design tools such as PowerPoint and Visio.Experience leading as a senior project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts Experience with Business Intelligence/Data Warehouse Experience acting as the primary point of contact for program staff with data needs for federal, state, and internal reporting. Experience working in a health and human services or similarly regulated environment, with a strong understanding of program data and reporting requirements. Experience with data governance and data quality principles Experience managing scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe) Experience ensuring project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs. Experience collaborating with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting. Experience leading a performance management and analytics initiative at a State of Texas agency Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff. Experience training and mentoring staff with varying levels of data literacy. Experience with State and Federal monitoring and reporting compliance for a Major Information Resources Project (MIRP) Experience developing Advanced Planning Documents (APD) and Business Case Workbooks for a Major Information Resources Project (MIRP) with blended State GR and Federal Financial Participation (FFP) - All Funds 1 Preferred Experience applying responsible AI practices and compliance with agency standards. Regards, Mohammed Ilyas, PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Program manager -AI and Health and Human Services (HHS) at Syncreon Consulting. Skills: Program management, Data analysis, AI, HHS. Translate complex analytics project intakes. Translate business requirements", "postedDate" : "2026-06-15T14:54:35.000", "createdAt" : "2026-06-16T01:43:07.901", "lastUpdated" : "2026-06-16T15:17:40.871", "ingestTimestamp" : "2026-06-16T01:43:07.901", "mongoId" : "6a308a5df292fd229c0960c4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Data integration", "Data extraction", "Data visualization", "Program management", "AI", "HHS", "Project management", "Data liaison", "Performance analysis", "Data governance", "Data literacy", "Reporting", "Agile", "Waterfall", "Scrum", "SAFe", "Health and Human Services", "Program data requirements", "Federal reporting", "State reporting", "HHS program needs", "State monitoring", "Federal monitoring", "Major Information Resources Project", "Responsible AI practices", "PowerPoint", "Visio" ], "skillCount" : 28, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30592df292fd229cf458d3", "title" : "Program manager -AI and Health and Human Services (HHS)", "company" : "Syncreon Consulting", "industry" : "Computer And Network Security", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Program Manager in AI and Health and Human Services in Austin, TX, adjusted for government industry and contract employment type." }, "location" : "Austin, TX, United States", "locations" : [ "Austin", "TX", "United States" ], "timestamp" : "2026-06-16T10:19:43.413", "fingerprint" : "297b007cfd15ada181c9db8a33c64ab7dc68fbb8a5840cc9e1e77207042ccdf8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SyncreonConsulting/744000132222171-program-manager-ai-and-health-and-human-services-hhs-", "externalId" : "744000132222171", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "CONTRACT", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "AI", "professionalSkills" : [ "Analytics project management", "Data liaison", "Performance analysis", "Data governance", "Data literacy", "Reporting compliance" ], "hardSkillsList" : [ "Data integration", "Data analysis", "Data extraction" ], "hardSkills" : [ { "name" : "Data integration", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data extraction", "level" : "intermediate" } ], "majorSkills" : "AI, Data Management, Program Management", "majorSkillsList" : [ "AI", "Data Management", "Program Management" ], "coreResponsibilities" : "Translate analytics project intakes, Explain data initiatives, Validate project/program reports, Create and validate visualizations, Develop training sessions, Extract, integrate, and analyze data", "teamCollaboration" : "Cross-functional agile teams; Scrum teams; Agency leaders", "projectManagementSkills" : [ "Agile", "Waterfall", "Scrum", "SAFe" ], "domainKnowledge" : "Health and Human Services; Program data requirements; Federal reporting; State reporting; Regulated environment; Major Information Resources Project; Responsible AI practices", "domainList" : [ "health-and-human-services", "program-data-requirements", "federal-reporting", "state-reporting", "regulated-environment", "major-information-resources-project", "responsible-ai-practices" ], "domainSpecificKnowledge" : [ "Health and Human Services", "Program data requirements", "Federal reporting", "State reporting", "Regulated environment", "Major Information Resources Project", "Responsible AI practices" ], "toolProficiency" : [ "PowerPoint", "Visio" ], "communicationSkills" : "Presentation; Interpersonal skills", "documentationSkills" : "Advanced Planning Documents; Business Case Workbooks", "qualificationsBasic" : "Translating complex analytics project intakes, Explaining complex data initiatives, Complex data programs experience, Collaborating with end-users, Experience with presentation and design tools, Leading hybrid Agile sprint cycles, Experience with Business Intelligence/Data Warehouse, Primary point of contact for program staff, Working in a health and human services environment, Experience with data governance, Experience managing scrum of scrum ceremonies, Ensuring project teams extract data, Collaborating with end-users and performance analysts, Leading a performance management initiative, Championing data literacy, Training and mentoring staff, Experience with State and Federal monitoring, Experience developing Advanced Planning Documents, Experience developing Business Case Workbooks", "qualificationsPreferred" : "Applying responsible AI practices", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies. Required Experience translating complex analytics project intakes and business requirements into clear, actionable plans for prioritization and implementation. Experience explaining complex data initiatives in simple, non-technical language to end-users and leaders of all levels. Experience in complex data programs as a senior project manager and/or data liaison role. Experience collaborating with end-users, performance analysts and agency leaders to validate project/program reports, presentations for monitoring and official reporting. Excellent communication, presentation, and interpersonal skills. Experience with presentation and design tools such as PowerPoint and Visio.Experience leading as a senior project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts Experience with Business Intelligence/Data Warehouse Experience acting as the primary point of contact for program staff with data needs for federal, state, and internal reporting. Experience working in a health and human services or similarly regulated environment, with a strong understanding of program data and reporting requirements. Experience with data governance and data quality principles Experience managing scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe) Experience ensuring project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs. Experience collaborating with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting. Experience leading a performance management and analytics initiative at a State of Texas agency Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff. Experience training and mentoring staff with varying levels of data literacy. Experience with State and Federal monitoring and reporting compliance for a Major Information Resources Project (MIRP) Experience developing Advanced Planning Documents (APD) and Business Case Workbooks for a Major Information Resources Project (MIRP) with blended State GR and Federal Financial Participation (FFP) - All Funds 1 Preferred Experience applying responsible AI practices and compliance with agency standards. Regards, Mohammed Ilyas, PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Program manager -AI and Health and Human Services (HHS) at Syncreon Consulting. Skills: AI, Data Management, Program Management. Translate analytics project intakes. Explain data initiatives", "postedDate" : "2026-06-15T14:54:35.000", "createdAt" : "2026-06-15T23:57:53.852", "lastUpdated" : "2026-06-16T10:19:43.413", "ingestTimestamp" : "2026-06-15T23:57:53.852", "mongoId" : "6a30592df292fd229cf458d3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data integration", "Data analysis", "Data extraction", "AI", "Data Management", "Program Management", "Analytics project management", "Data liaison", "Performance analysis", "Data governance", "Data literacy", "Reporting compliance", "Agile", "Waterfall", "Scrum", "SAFe", "Health and Human Services", "Program data requirements", "Federal reporting", "State reporting", "Regulated environment", "Major Information Resources Project", "Responsible AI practices", "PowerPoint", "Visio" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30606ff292fd229cf8d4e9", "title" : "Area Manager Airport Operations and Guest Services", "company" : "Breeze Airways", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Area Manager in the Travel industry in Fort Myers, FL, adjusted for manager seniority and company size." }, "location" : "Fort Myers, Florida, United States", "locations" : [ "Fort Myers", "Florida", "United States" ], "timestamp" : "2026-06-16T08:21:44.306", "fingerprint" : "a4bc3f46fa96f6631c175494fc1d4bc3d6cee9f129976a27705f3f78f1798c0f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/breezeairways/jobs/7773811003", "externalId" : "7773811003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Myers", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "26.6406280,-81.8723084" } ], "locationText" : "Fort Myers, Florida, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Airport operations", "Guest services", "Team leadership", "Budget management", "Vendor management", "Performance management", "Operational efficiency" ], "hardSkillsList" : [ "Airport operations management", "Guest services management", "Staff scheduling", "Performance metrics analysis", "Budget administration" ], "hardSkills" : [ { "name" : "Airport operations management", "level" : "intermediate" }, { "name" : "Guest services management", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" }, { "name" : "Performance metrics analysis", "level" : "intermediate" }, { "name" : "Budget administration", "level" : "intermediate" } ], "majorSkills" : "Airport operations, Guest services, Team leadership", "majorSkillsList" : [ "Airport operations", "Guest services", "Team leadership" ], "coreResponsibilities" : "Manage daily airport operations, Oversee guest services, Lead and develop operational teams, Ensure compliance with safety regulations, Manage operational budgets, Develop and implement operational improvements, Collaborate with cross-functional teams, Manage vendor relationships, Monitor and report on key performance indicators, Handle escalated guest issues", "teamCollaboration" : "Cross-functional teams; Airport stakeholders; Vendor partners", "domainKnowledge" : "Airport operations; Guest services; Aviation regulations", "domainList" : [ "airport-operations", "guest-services", "aviation-regulations" ], "domainSpecificKnowledge" : [ "Airport operations", "Guest services", "Aviation regulations" ], "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "Verbal communication; Written communication; Interpersonal skills", "problemSolvingSkills" : "Problem resolution; Decision making", "specialRequirements" : "Ability to work flexible hours, Ability to work weekends and holidays", "outcomesObjectives" : "Enhance guest satisfaction; Improve operational efficiency; Achieve budget targets; Maintain high safety standards", "qualificationsBasic" : "5+ years of experience in airport operations, 3+ years of experience in guest services, Bachelor's degree or equivalent experience", "qualificationsPreferred" : "Master's degree in a related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! The Area Manager oversees all Guest Services ground activities and day-to-day operations in their assigned locations while providing leadership and motivation to all team members including business partner teams. They are also responsible for establishing and maintaining high standards of safety, security, and Guest Service in accordance with Breeze policies and procedures. Here's what you'll do Responsible for safety programs to ensure a safe workplace for Team Members, Guests, Business Partners, aircraft, ground service equipment, and facilities at their assigned station. Hold ground service providers accountable to DOT, FAA, and Breeze guidelines. Manage and plan station costs in operating plan and administer and maintain the station operations budget for their assigned stations. Accountable for all internal and external regulatory matters Conduct station audits and reviews. Develops and manages talent in the area, including hiring, coaching and workforce planning. Take action, as deemed necessary, to resolve any problems or situations that may compromise safety compliance Resolves issues for guests regarding service failures or other complaints. Makes sound decisions with positive results. Develops both strategic & tactical plans that create a safety conscious environment that results in team member safety and wellbeing. Monitors stations closely, including daily, weekly and monthly reporting and reviews. Develop and execute a local strategic plan ensuring industry-leading operational and customer service performance consistent with Breeze core values and objectives, including procedures, operational controls and standards, infrastructure, and people operational efficiency and cost savings Ensure coordination across all departments impacting airport operations, including Flight Ops, Inflight Service, and Technical Operations, to achieve operational and company goals. Develop balanced station metrics and lead the teams to ensure performance targets are met. Ensure team readiness for response to irregular operations and emergency events. Ensure that policies and procedures are conducted in accordance with applicable federal regulations and standards. Ensure business partners are adhering to policies and procedures and reflect the Breeze brand. Here's what you'll need to be successful Minimum Qualifications High school diploma or equivalent educational achievement 5+ years experience in Customer Service or a related area 5+ years experience in airport operations and customer service 5+ years experience guiding large, diverse business partner teams Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint) High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility Self-starter must have a positive attitude and strong desire for success Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines Knowledgeable in Airport Operations, Ground Operations, and regulatory agencies Outstanding leadership capabilities, with ability to guide and motivate Able to work flexible hours and be available for emergency response and on short notice Must possess and maintain a valid driver's license from the state of your primary residence Must be able to obtain and maintain a SIDA badge in accordance with TSA requirements Must pass a ten (10) year background check and pre-employment drug test Must be legally eligible to work in the USA Must be able to obtain and maintain Ground Security Coordinator certification. Preferred Qualifications 4-year degree or equivalent work experience Knowledge of the different airline disciplines and administration, including the interdependencies on Airport Operations Knowledge of external agencies and their function as it relates to Airport Operations (e. g. FAA, DOT, TSA, etc.) Skills/Talents Proven ability to guide a large workforce Competent in interpersonal communications, collaboration, critical-thinking, and problem solving A self-starter with excellent verbal and written communication skills Good work ethic Ability to work in a fast-paced team environment Ability to handle stressful environments Proven troubleshooting skills Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables Ability to travel often Exemplifies Breeze’s safety culture, values, and mission Perks of the Job Health, Vision and Dental Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match PTO Travel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Breeze Airways will never request your Social Security Number, Driver’s License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.com then click “Careers” at the bottom of the page.", "summaryDescription" : "Area Manager Airport Operations and Guest Services at Breeze Airways. Skills: Airport operations, Guest services, Team leadership. Manage daily airport operations. Oversee guest services", "postedDate" : "2026-06-15T23:22:23.297", "createdAt" : "2026-06-15T23:22:23.297", "lastUpdated" : "2026-06-16T08:21:44.306", "ingestTimestamp" : "2026-06-15T23:22:23.297", "mongoId" : "6a30606ff292fd229cf8d4e9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Airport operations management", "Guest services management", "Staff scheduling", "Performance metrics analysis", "Budget administration", "Airport operations", "Guest services", "Team leadership", "Budget management", "Vendor management", "Performance management", "Operational efficiency", "Aviation regulations", "Microsoft Office Suite" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a825e74d8ee00a067323e", "title" : "Manager, Hospital Services Clinical", "company" : "Davita", "industry" : "Healthcare", "salary" : { "min" : 104000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "00265 - Walnut Creek KFH Acute", "locations" : [ "00265 - Walnut Creek KFH Acute", "United States of America" ], "certifications" : [ "CNN or CDN", "Bonent certification" ], "timestamp" : "2026-06-12T19:43:59.116", "fingerprint" : "368a1ba7676093a4022d348b045747d19741e415ba75d60ba22b61cd6516c471", "source" : "workday", "language" : "en", "applyUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/00265---Walnut-Creek-KFH-Acute/Manager--Hospital-Services-Clinical_R0463206", "externalId" : "R0463206", "industryFunction" : { }, "locationPoint" : "35.13124,-114.12662", "structuredLocations" : [ { "city" : "Walnut Creek", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.9020731,-122.0618702" } ], "locationText" : "Walnut Creek, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceLevel" : "Manager", "professionalSkills" : [ "Clinical policy development", "Education implementation", "Quality management" ], "hardSkillsList" : [ "Medical information communication" ], "hardSkills" : [ { "name" : "Medical information communication", "level" : "intermediate" } ], "majorSkills" : "Clinical policy, Education, Quality management", "majorSkillsList" : [ "Clinical policy", "Education", "Quality management" ], "coreResponsibilities" : "Develop clinical policies, Review clinical policies, Roll out clinical policies, Implement education, Monitor plans to meet facility, Share best practices, Support quality management programs, Assist in preceptor training programs, Train teammates, Train management, Train patients", "domainKnowledge" : "Nephrology; Chronic kidney failure", "domainList" : [ "nephrology", "chronic-kidney-failure" ], "domainSpecificKnowledge" : [ "Nephrology", "Chronic kidney failure" ], "toolProficiency" : [ "MS Word", "Excel", "PowerPoint", "Outlook" ], "communicationSkills" : "Technical/medical information communication", "documentationSkills" : "Clinical documentation", "continuousLearning" : "Award-winning education and training", "specialRequirements" : "Flexibility in scheduling, Ability to travel, Full vaccination against COVID-19 may be required", "outcomesObjectives" : "Meet facility goals; Support quality management programs", "qualificationsBasic" : "A. D. N degree, Current RN license, Minimum of 3 years nephrology experience, Intermediate computer skills, Proficiency in MS Word, Proficiency in Excel, Proficiency in PowerPoint, Proficiency in Outlook, Current driver's license, Insurable driving record", "qualificationsPreferred" : "Bachelor's degree in associated field, 5 years preferred of nephrology experience, Experience in researching, updating, and maintaining clinical policies and procedures, Experience in teaching the adult learner, Demonstrated ability to communicate technical/medical information in lay terms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Posting Date** 06/10/2026 1515 Newell Ave, Walnut Creek, California, 94596-5120, United States of America Be different. Do what you love. The Clinical Services Specialist will be both an educator and a quality outcomes specialist covering specific regions for DaVita. Key responsibilities will include development, review, and roll out of clinical policies and education materials; implementation and monitoring of plans to meet facility goals; and sharing best practices that support quality management programs. Additional duties may include assisting in preceptor training programs and training teammates, management, and patients. If you love patient-centered health care with real relationships inside a company that encourages fun on and off the clock, then DaVita is the place for you. We offer career options to fit your lifestyle. Here is what you can expect when you join our Village as a Clinical Services Specialist: • A community first, company second culture based on Core Values that really matter. • Clinical outcomes consistently ranked above the national average. • Award-winning education and training across multiple career paths to help you reach your potential. • Performance-based rewards based on stellar individual and team contributions. • A comprehensive benefits package designed to enhance your health, your financial well-being and your future. • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. • A.D.N degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree • Current RN license in state of practice required • Bachelor's degree in associated field preferred • Minimum of 3 years (5 years preferred) of nephrology experience required • Experience in researching, updating, and maintaining clinical policies and procedures preferred • Flexibility in scheduling and ability to travel • Experience in teaching the adult learner strongly preferred with demonstrated ability to communicate technical/medical information in lay terms as necessary • CNN or CDN, Bonent certification within one year of hire or position change • Current driver's license in state of residence and insurable driving record required • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required **Full vaccination against COVID-19 may be required by hospitals in this program, which may include a booster when eligible.** #LI-BY1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as \"a place where I belong.\" Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $104,000.00 - $150,000.00 per year. For location-specific minimum wage details, see the following link: [DaVita.jobs/WageRates](https://davita.jobs/WageRates) Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at [https://careers.davita.com/benefits](https://careers.davita.com/benefits) **Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.**", "summaryDescription" : "Manager, Hospital Services Clinical at Davita. Skills: Clinical policy, Education, Quality management. Develop clinical policies. Review clinical policies", "postedDate" : "2026-06-10T16:03:00.495", "createdAt" : "2026-06-11T16:03:00.417", "lastUpdated" : "2026-06-12T19:43:59.116", "ingestTimestamp" : "2026-06-11T16:03:00.417", "mongoId" : "6a2a825e74d8ee00a067323e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://davita.wd1.myworkdayjobs.com/DKC_External/job/00265---Walnut-Creek-KFH-Acute/Manager--Hospital-Services-Clinical_R0463206", "salaryAnnualMin" : 104000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Medical information communication", "Clinical policy", "Education", "Quality management", "Clinical policy development", "Education implementation", "Nephrology", "Chronic kidney failure", "CNN or CDN", "Bonent certification", "MS Word", "Excel", "PowerPoint", "Outlook" ], "skillCount" : 14, "jobCategory" : "engineering", "seniorityLevel" : "manager", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69164d9b70f0b99d586f2e87", "title" : "Associate, Quality Services, Alexa Device Support", "company" : "ADCI MAA 15 SEZ", "industry" : "Operations, IT, Support Engineering, Device associates, alexa and amazon devices", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Associate in Quality Services in Chennai, India, adjusted for the technology industry and company size." }, "location" : "Chennai, Tamil Nadu, IND", "locations" : [ "Chennai, Tamil Nadu, IND" ], "timestamp" : "2026-06-15T01:56:31.007", "fingerprint" : "400630a20af2fa49f7633c25f5f44c68ceb8d275efaf0a7052897f23c06dc5c3", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3122911/apply", "externalId" : "b52bd08d-034d-4f0e-9ef0-57b0de78e61f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Gain understanding of application test procedures, Learn to use applicable software and tools, Execute test instructions, Report test results accurately, Report test results promptly, Report any deviations observed, Understand changes in test instructions, Follow defined processes to perform work, Perform manual test execution, Produce accurate test results, Meet daily targets, Adhere to defined processes", "domainKnowledge" : "Alexa Device Support", "domainList" : [ "alexa-device-support" ], "domainSpecificKnowledge" : [ "Alexa Device Support" ], "qualificationsBasic" : "Bachelor's degree, Knowledge of QA methodology, Knowledge of QA tools", "qualificationsPreferred" : "Understanding of software testing, Ability to complete tasks accurately, Ability to complete tasks promptly", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes. Key job responsibilities Gain understanding of the application test procedures and how to use applicable software and tools. · Execute test instructions and report test results accurately and promptly. · Report any deviations observed · Understand any changes in test instructions related to their assigned work · Follow defined processes to perform assigned work A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes About the team Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. Basic Qualifications: - Bachelor's degree - Knowledge of QA methodology and tools Preferred Qualifications: - Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Associate, Quality Services, Alexa Device Support at ADCI MAA 15 SEZ. Gain understanding of application test procedures. Learn to use applicable software and tools", "postedDate" : "2026-06-13T02:42:15.156", "createdAt" : "2026-06-13T02:42:15.156", "lastUpdated" : "2026-06-15T01:56:31.007", "ingestTimestamp" : "2026-06-13T02:42:15.156", "mongoId" : "69164d9b70f0b99d586f2e87", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3122911/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Alexa Device Support" ], "skillCount" : 1, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true } ], "status" : 200, "message" : "provides interface between the support services and clinical services jobs", "metadata" : { "title" : "provides interface between the support services and clinical services" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 76154, "totalPages" : 1524, "hasNext" : true, "hasPrevious" : false } }

Remote Provides Interface Between The Support Services And Clinical Services Jobs

Top Skills

Clinical Services Director

Clinical Services Manager

Director, Clinical Services

Clinical Services Manager

Spécialiste Support Services Financiers

Director of ABA Clinical Services

Associate Director of Clinical Services

Spécialiste Support Services Financiers

Spécialiste Support Services Financiers

Assistant Director of Deskside and VIP Support Services

User Interface Artist

User Interface Artist

Support Services Associate

Director of Facility Support Services

Home Services Support N-2

Software Development Manager, Advertising Support Products and Services

Director of School and Services

Managed Services Support Analyst

Director - Industrial and Commercial Services

Director - Education and Government Services

Director of Clinical Services - Rehabilitation

Director of Clinical Services - Rehabilitation

Manager, Volunteer Support Services

Manager, Volunteer Support Services

Sales Manager, Technology and Services

Associate, Quality Services, Alexa Device Support

Financial Analyst Senior - Decision Support Services

Communications Manager, Kindle and Tablets, Devices and Services

Associate Director of Clinical Services- Perioperative Services

Associate Director of Clinical Services- Perioperative Services

Support Services Associate II

Manager, Business Intelligence, Support Products & Services

Associate, Quality Services, Firmware Tech Support

Practitioner Psychologist - Neurodiversity and Psychological Services

Digital Features and Services Program Management

Associate, Quality Services, Firmware Tech Support

Services Support Tech (CDL) - Night Shift

Central Services and Logistics Assistant

Associate, Quality Services, Alexa Device Support

Guest Services

Aide Special Education (Behavior Support Services)

Clinical Support Specialist

Device Associate, Quality Services, Device Tech Support

Device Associate, Quality Services, Device Tech Support

Services Coordinator

Program manager -AI and Health and Human Services (HHS)

Program manager -AI and Health and Human Services (HHS)

Area Manager Airport Operations and Guest Services

Manager, Hospital Services Clinical

Associate, Quality Services, Alexa Device Support

Related Searches

All Provides Interface Between The Support Services And Clinical Services Jobs by City

More Remote Jobs

Common Questions