{ "count" : 134901, "data" : [ { "id" : "6a306fd5f292fd229cfed7df", "title" : "Security Incident Response Manager", "company" : "Stripe", "industry" : "FinTech", "salary" : { "min" : 110000.0, "max" : 150000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager-level Security Incident Response Manager in the FinTech industry in Ireland, adjusted for seniority and company size." }, "location" : "Ireland Locations", "locations" : [ "Ireland Locations" ], "timestamp" : "2026-06-16T11:17:32.753", "fingerprint" : "5f1795380bd689254fa4ec13a24c81721330e837ac870f097537d3dd799086da", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://stripe.com/jobs/search?gh_jid=8007205", "externalId" : "8007205", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Ireland", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "Python, SQL, MacOS, Linux, Windows", "professionalSkills" : [ "Security management", "Data analytics", "Network security", "Digital forensics", "Incident response", "Threat intelligence", "Data processing", "Data analysis" ], "hardSkillsList" : [ "Incident response", "Threat analysis", "Forensic investigation", "Data analysis", "Network security", "System administration" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Threat analysis", "level" : "intermediate" }, { "name" : "Forensic investigation", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Network security", "level" : "intermediate" }, { "name" : "System administration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident Response Management, Security Operations, Team Leadership, Threat Analysis", "majorSkillsList" : [ "Incident Response Management", "Security Operations", "Team Leadership", "Threat Analysis" ], "coreResponsibilities" : "Leverage security management experience, Improve incident response capabilities, Manage team of security analysts, Manage investigators, Manage responders, Hire team members, Train team members, Evaluate team performance, Provide technical guidance, Develop response procedures, Ensure timely resolution of casework, Collaborate with internal stakeholders, Make continuous improvements to incident response function, Lead team of security analysts, Support team of security analysts, Triage threats, Assess threats, Respond to threats, Provide technical guidance to team, Influence organizational mission, Influence organizational vision, Ensure prioritization of project work, Ensure delivery of project work, Align project work with security roadmaps, Strengthen KPIs for response operations, Strengthen metrics for response operations, Provide clear reporting to stakeholders, Provide consistent reporting to stakeholders, Work cross-functionally with security engineering teams, Gather requirements for analyzing security events data, Gather requirements for responding to security events data, Protect Stripe networks, Protect Stripe systems, Protect Stripe data, Develop strategies for incident response, Document strategies for incident response, Implement strategies for incident response, Develop runbooks for incident response, Document runbooks for incident response, Implement runbooks for incident response, Develop capabilities for incident response, Document capabilities for incident response, Implement capabilities for incident response, Continuously improve security processes, Continuously improve response capabilities, Collaborate with security engineers, Collaborate with security analysts, Coach individual contributors, Mentor individual contributors, Enable career development, Champion quality standards within team", "teamCollaboration" : "Cross-functional teams; 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Computer Science or related field, Equivalent experience in Security, Experience recruiting, growing, and leading technical teams, Performance management experience, Excellent written and verbal communication skills, Ability to develop and deliver operational or incident-related information to leadership, Advanced knowledge of data analytics, Advanced knowledge of network security, Advanced knowledge of digital forensics, Advanced knowledge of incident response investigations, Experience with Python, Experience with SQL, Familiarity with macOS, Familiarity with Linux, Familiarity with Windows, Understanding of threat actor TTPs", "qualificationsPreferred" : "Broad knowledge across information security domain, Familiarity with endpoint security, Familiarity with email security, Familiarity with network security, Familiarity with identity management, Familiarity with cloud security, Familiarity with vulnerability management, Familiarity with incident response, Familiarity with threat intelligence, Experience with engineering, Experience with data processing and analysis tools, Familiarity with network observability, Familiarity with security software, Familiarity with data engineering solutions, Familiarity with Chronicle, Familiarity with Tines, Familiarity with osquery, Familiarity with Splunk", "remoteFriendly" : true, "rawDescription" : "Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Security Incident Response team is responsible for triaging and assessing the severity of incoming security alerts, responding with initial containment measures and escalating as needed to incident responders for further investigation and resolution. They analyze a variety of data sources to identify potential threats, collect requirements for operational enhancements to detection and response systems, and generally scale security processes. From external attacks to insider threats, our goal is to respond with speed and precision, remediate, and support the incident postmortem process. The team is distributed globally and regularly coordinates with stakeholders in North America, Europe, and Asia. What you’ll do You will leverage your security management experience to improve incident response capabilities at Stripe. You will manage a team of security analysts, investigators, and responders on the front lines of the incident response process, hiring, training, and evaluating their performance, providing technical guidance where needed, developing clear and consistent response procedures, and ensuring timely and effective resolution of casework. You will also collaborate with various internal stakeholders, including the Security Analytics and Detection teams, and make continuous improvements to Stripe’s security incident response function. Responsibilities Lead and support a team of security analysts, investigators, and responders who triage, assess, and respond to threats Provide technical guidance to the team, as a subject matter expert Influence the organizational mission and vision by ensuring prioritization and delivery of project work that is aligned with relevant security roadmaps Strengthen KPIs and metrics for measuring response operations effectiveness, for clear and consistent reporting to internal stakeholders Work cross-functionally with security engineering teams to gather requirements for analyzing and responding to security events data at scale while protecting Stripe networks, systems, and data from threats Develop, document, and implement strategies, runbooks, and capabilities to support the incident response process Continuously improve security processes and response capabilities by collaborating with security engineers and analysts Coach and mentor individual contributors, enabling career development and championing quality standards within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years experience leading Security Operations or Incident Response teams, including hands-on, technical management experience of security analysts or engineers B. S. or M. S. Computer Science or related field, or equivalent experience in Security Experience recruiting, growing, and leading technical teams, including performance management Excellent written and verbal communication skills, including the ability to develop and deliver operational or incident-related information to leadership Advanced knowledge of data analytics (e. g. logs for first or third party applications, system / data access events), network security, digital forensics, and incident response investigations Experience with Python and SQL, and/or familiarity with other programming languages Familiarity with operating systems, file systems, and memory on macOS, Linux, or Windows Strong understanding of threat actor tactics, techniques, and procedures (TTPs) Preferred qualifications Broad knowledge and experience across the information security domain, including familiarity with endpoint, email, network, identity management, cloud security, vulnerability management, incident response, and threat intelligence. 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Engineering, Build detection content, Integrate log sources, Establish SOC metrics, Track SOC metrics, Establish SOC SLAs, Track SOC SLAs, Create dashboards, Visualize performance, Visualize alert fidelity, Visualize response effectiveness, Coordinate IR tabletop exercises, Execute IR tabletop exercises, Validate readiness, Improve playbooks, Partner with Red Team, Validate detection capabilities, Collaborate with Platform Security, Collaborate with InfraSec, Collaborate with AppSec, Identify detection gaps, Close detection gaps, Integrate threat intelligence, Anticipate emerging threats, Proactively defend threats, Use automation, Improve detection times, Improve response times, Mitigate incident impact", "teamCollaboration" : "Cross-functional stakeholders; External incident response teams; Law enforcement; Platform Security teams; InfraSec teams; AppSec teams; Legal teams; Communications teams; Privacy teams; Engineering teams; Red Team", "projectManagementSkills" : [ "Detections-as-code", "GitOps", "CI/CD pipelines" ], "domainKnowledge" : "Attacker TTPs; MITRE ATT&CK; Cloud-native environments; Hybrid environments; Datacenter infrastructure; Endpoint security; Network security; Identity and access security; SaaS security; Application security; Threat intelligence", "domainList" : [ "attacker-ttps", "mitre-att-ck", "cloud-native-environments", "hybrid-environments", "datacenter-infrastructure", "endpoint-security", "network-security", "identity-and-access-security", "saas-security", "application-security", "threat-intelligence" ], "domainSpecificKnowledge" : [ "Attacker TTPs", "MITRE ATT&CK", "Cloud-native environments", "Hybrid environments", "Datacenter infrastructure", "Endpoint security", "Network security", "Identity and access security", "SaaS security", "Application security", "Threat intelligence" ], "toolProficiency" : [ "SIEM", "SOAR", "Git", "GitOps", "CI/CD", "CrowdStrike", "Okta", "Cloudflare", "Obsidian" ], "communicationSkills" : "Verbal communication; Written communication; Post-incident reports", "continuousLearning" : "Annual training allowance", "innovationCreativity" : "AI-driven innovation; AI-augmented SOC model; AI Agentic SOC adoption", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Alert tuning; Investigation; Incident resolution", "specialRequirements" : "24/7 coverage", "outcomesObjectives" : "Maximize rapid threat response; Maximize accurate threat response; Reduce noise; Accelerate response; Scale across portfolio; Reduce false positives; Accelerate initial response speed; Validate detection capabilities; Improve playbooks; Close detection gaps; Improve detection times; Improve response times; Mitigate incident impact", "qualificationsBasic" : "5+ years security operations, 5+ years incident response, 5+ years detection engineering, 5+ years threat hunting, 2+ years team leadership, 2+ years management role, Build and operate modern SOC, Experience with SIEM platforms, Experience with SOAR tools, Understanding AI/ML applications, Manage full incident lifecycle, Experience with cloud security monitoring, Experience with datacenter security, Experience with container orchestration security, Familiarity with identity access security monitoring, Experience coordinating external IR teams, Experience coordinating with law enforcement, Experience coordinating with cross-functional stakeholders, Polished verbal communication skills, Polished written communication skills", "qualificationsPreferred" : "Python-based detections experience, Log analysis experience, Background consumer internet industry, Background dating industry, Background high-scale B2C platforms, Cloudflare experience, CrowdStrike experience, SaaS security monitoring experience, Obsidian experience, Experience building Blue Team program, Experience leading Blue Team program, Experience building cross-functional security team, Experience leading cross-functional security team", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## About the Role As the Manager, IR / SOC, you will lead the integrated team responsible for Detection Engineering, Security Operations Center (SOC), and Incident Response (IR) across Match Group. Reporting to the Sr. Director of Security Engineering, you will drive the strategic vision of maximizing rapid and accurate threat response capabilities by integrating these three core functions and leveraging AI-driven innovation. You will own the detection lifecycle end-to-end — from signal engineering and alert tuning through triage, investigation, and incident resolution — while building toward an AI-augmented SOC model that reduces noise, accelerates response, and scales across a global portfolio. ## What You'll Do Lead and develop a high-performing team of SOC analysts, detection engineers, and incident responders operating across multiple time zones with 24/7 coverage Play a key role in developing the detection engineering framework, contributing to detections-as-code (DaC) via GitOps/CI/CD pipelines for consistency and automated deployment Drive AI Agentic SOC adoption — evaluate, select, and implement AI-driven triage and investigation tooling to maximize SOC efficiency, reduce false positives, and accelerate initial response speed Manage the full incident lifecycle — from detection through containment, eradication, recovery, and lessons learned — partnering with Legal, Communications, Privacy, and Engineering teams Build and refine detection content across the SIEM platform, integrating log sources across all MG brands (Tinder, Hinge, Match, E&E, HPCNT, Eureka, and New Bets) Establish and track SOC metrics and SLAs, creating dashboards to visualize performance, alert fidelity, and response effectiveness Coordinate and execute IR tabletop exercises (technical and management-level) across brands to validate readiness and improve playbooks Partner with the Red Team to validate detection capabilities through adversary simulation and assumed-compromise testing Collaborate with Platform Security, InfraSec, and AppSec teams to identify and close detection gaps across cloud-native and hybrid environments (AWS, GCP), datacenter infrastructure, endpoints (CrowdStrike), identity (Okta), SaaS, and application layers Integrate threat intelligence into detection and response workflows to anticipate and proactively defend against emerging threats Use automation to improve detection and response times and mitigate incident impact ## What You'll Bring 5+ years of experience in security operations, incident response, detection engineering, or threat hunting, with 2+ years in a team leadership or management role Proven experience building and operating a modern SOC in cloud-native and hybrid environments (AWS, GCP) and datacenter infrastructure Hands-on experience with SIEM platforms and SOAR tools — including detection-as-code methodologies Strong understanding of AI/ML applications in security operations — agentic SOC, automated triage, and intelligent alert enrichment Experience managing the full incident lifecycle across complex, multi-brand or multi-tenant environments Deep knowledge of attacker TTPs (MITRE ATT&CK), endpoint and network forensics, and threat hunting techniques Experience with cloud security monitoring (AWS CloudTrail, GuardDuty, Security Hub, CloudWatch; GCP Security Command Center), datacenter security, and container orchestration security (Kubernetes) Familiarity with identity and access security monitoring (Okta, SSO, MFA events) Experience coordinating with external incident response teams, law enforcement, and cross-functional stakeholders during security events Polished verbal and written communication skills — ability to communicate clearly during high-pressure incidents and deliver thorough post-incident reports to technical and executive audiences Relevant certifications are a plus: GCIH, GCFA, GCIA, GSOM, CISSP, or equivalent ## Nice to Have Experience with Python-based detections and log analysis in modern cloud-native SIEM platforms Background in the consumer internet/dating industry or other high-scale B2C platforms Familiarity with Cloudflare (WAF, Bot Management), CrowdStrike, and SaaS security monitoring (Obsidian or similar) Experience building or leading a Blue Team volunteer program or cross-functional security response team ## Additional Information Why Match Group? Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness – Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug – Generous PTO and 14 paid holidays so you can unplug Career – Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family – Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts   Company Gatherings – We host company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process — such as during pre-employment testing or interviews — please indicate this by selecting “Yes” in the accommodation request field. We’ll reach out to discuss your needs if you're selected for the interview stage. #MG", "summaryDescription" : "Cybersecurity Manager (Incident Response & Security Operations) at Match Group. Skills: Incident Response, Security Operations, Detection Engineering, AI-augmented SOC. Lead integrated team. 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External stakeholders; Data Engineering teams; Architecture teams; Security teams; Infrastructure teams; Tooling teams; IT teams; Network teams; Cloud teams", "domainKnowledge" : "Cybersecurity incidents; Threat patterns; Attack patterns; MITRE ATT&CK", "domainList" : [ "cybersecurity-incidents", "threat-patterns", "attack-patterns", "mitre-att-ck" ], "domainSpecificKnowledge" : [ "Cybersecurity incidents", "Threat patterns", "Attack patterns", "MITRE ATT&CK" ], "toolProficiency" : [ "Elastic SIEM", "Elastic Stack", "EDR", "Ticketing systems" ], "communicationSkills" : "Incident reporting; Incident discussions", "documentationSkills" : "Incident response playbooks; Standard operating procedures", "problemSolvingSkills" : "Incident investigation; Log analysis; Event correlation; Root cause analysis", "outcomesObjectives" : "Achieve MTTD benchmarks; Achieve MTTR benchmarks; Strengthen security posture", "qualificationsBasic" : "5-8 years experience, SIEM administration, Elastic Stack environments, Incident triage, Log analysis, Detection rule engineering, MITRE ATT&CK-aligned use cases, Cross-department collaboration, Incident coordination, Presentation experience, Communication experience", "qualificationsPreferred" : "CISSP, GCIH, GCIA, CEH, Elastic Certified Engineer", "remoteFriendly" : true, "rawDescription" : "We are currently partnering with a leading technology-driven telecommunications organization that is scaling rapidly to support new digital initiatives and platforms. As part of this expansion, multiple roles are open across key functions to help build, maintain, and enhance next-generation solutions. This opportunity offers exposure to large-scale systems, innovative technologies, and a collaborative environment where skills and ideas make a real impact. Accountabilities: - End-to-end management of cybersecurity incidents, ensuring timely detection, triage, investigation, and resolution - Achieving and maintaining target MTTD (Mean Time to Detect) and MTTR (Mean Time to Respond) benchmarks. - Effective administration and optimization of the Elastic SIEM platform, including rule creation, tuning, and integrations. - Development of accurate and relevant detection use cases aligned with evolving threat patterns and organizational needs. - Ensuring timely escalation and coordination with internal and external stakeholders during major incidents. - Providing transparent and comprehensive incident reporting to leadership and relevant teams. - Drive operational excellence through monitoring, alerting, timely investigation and continuous fine tuning the alerts - Partner with Data Engineering, Architecture, Security, Infrastructure & Tooling teams to ensure aligned technical cyber security discussions Responsibilities: - Monitor, triage, and investigate alerts from multiple log sources (network, endpoint, cloud, and application). - Create, refine, and manage SIEM detection rules to capture the latest attack patterns. - Conduct log analysis and event correlation to identify potential intrusions or malicious behavior. - Drive use case ideation and validation to improve threat detection coverage and accuracy. - Manage and maintain Elastic Stack components (Elasticsearch, Logstash, Kibana, Beats) for operational efficiency. - Lead integration efforts with tools such as EDR, firewalls, cloud platforms, and ticketing systems. - Collaborate with IT, Network, and Cloud teams for incident follow-up, containment, and recovery. - Present incident findings, root cause analyses, and remediation plans to key stakeholders (internal leadership and external partners). - Document and enhance incident response playbooks and standard operating procedures (SOPs). - Conduct post-incident reviews and implement lessons learned to strengthen the organization's security posture. Requirements - 5-8 years of experience in Security Operations Center (SOC), Incident Response, or Detection Engineering roles. - Proven success in SIEM administration, particularly Elastic Stack (ELK) environments. - Hands-on expertise in incident triage, log analysis, and detection rule engineering. - Demonstrated ability to design and operationalize MITRE ATT&CK-aligned use cases. - Experience in cross-department collaboration and incident coordination with IT and business teams. - Strong presentation and communication experience in stakeholder-level incident discussions. - Relevant certifications such as CISSP,GCIH, GCIA, CEH, or Elastic Certified Engineer preferred.", "summaryDescription" : "Assistant Manager, Cybersecurity Incident Response at telecommunications organization. Skills: Incident Response, SIEM administration, Detection Engineering. Manage cybersecurity incidents. Achieve MTTD benchmarks", "createdAt" : "2026-06-13T22:02:53.611", "lastUpdated" : "2026-06-15T07:44:00.220", "ingestTimestamp" : "2026-06-13T22:02:53.611", "mongoId" : "6a2c68fa74d8ee00a09057f9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Log analysis", "Event correlation", "Rule creation", "Rule tuning", "Integration efforts", "Incident Response", "SIEM administration", "Detection Engineering", "Incident management", "Detection engineering", "Use case development", "Stakeholder coordination", "Incident reporting", "Operational excellence", "Threat detection", "Root cause analysis", "Lessons learned", "Cybersecurity incidents", "Threat patterns", "Attack patterns", "MITRE ATT&CK", "CISSP", "GCIH", "GCIA", "CEH", "Elastic Certified Engineer", "Elastic SIEM", "Elastic Stack", "EDR", "Ticketing systems" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6ce70f0b99d589b2804", "title" : "Security Operations and Incident Response Manager", "company" : "Hyundai Capital America", "industry" : "FinTech", "salary" : { "min" : 155000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Security Operations and Incident Response in Irvine, United States, adjusted for the FinTech industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T08:40:47.148", "fingerprint" : "d5f865261d9c50964a8d89f96af400da1cdb2f3eecdc20e0391203f2e5cc71a5", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=105024", "externalId" : "105024", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "experienceLevel" : "Manager", "technicalSkills" : "SIEM, EDR, Threat intelligence, Ransomware, Phishing, Account takeover, Forensic analysis, Automation, Cloud security, AWS, Azure, Google Cloud, Oracle Cloud, Python, PowerShell", "professionalSkills" : [ "Incident response", "Threat hunting", "Tool administration", "Rule tuning", "Vulnerability management", "IAM", "DLP", "Application security", "Risk assessment", "Operational performance" ], "hardSkillsList" : [ "Security monitoring", "Threat detection", "Alert triage", "Incident handling", "Forensic investigation", "Playbook development", "Post-incident review", "Tool configuration", "Detection rule tuning", "Automation scripting", "Cloud monitoring", "Vulnerability scanning" ], "softSkillsList" : [ "Analytical mindset", "Leadership" ], "hardSkills" : [ { "name" : "Security monitoring", "level" : "intermediate" }, { "name" : "Threat detection", "level" : "intermediate" }, { "name" : "Alert triage", "level" : "intermediate" }, { "name" : "Incident handling", "level" : "intermediate" }, { "name" : "Forensic investigation", "level" : "intermediate" }, { "name" : "Playbook development", "level" : "intermediate" }, { "name" : "Post-incident review", "level" : "intermediate" }, { "name" : "Tool configuration", "level" : "intermediate" }, { "name" : "Detection rule tuning", "level" : "intermediate" }, { "name" : "Automation scripting", "level" : "intermediate" }, { "name" : "Cloud monitoring", "level" : "intermediate" }, { "name" : "Vulnerability scanning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mindset" }, { "name" : "Leadership" } ], "majorSkills" : "Incident response, Security operations, Threat detection, SIEM management", "majorSkillsList" : [ "Incident response", "Security operations", "Threat detection", "SIEM management" ], "coreResponsibilities" : "Monitor security events, Analyze security events, Detect threats, Respond to threats, Tune SIEM rules, Optimize SIEM ingestion, Leverage threat intelligence, Analyze financial threats, Develop detection strategies, Triage security alerts, Correlate data, Escalate critical incidents, Lead incident response, Support incident response, Perform forensic investigations, Document findings, Create incident response playbooks, Maintain incident response playbooks, Conduct post-incident reviews, Recommend improvements, Update security controls, Coordinate with MSSP partners, Validate escalations, Provide tuning feedback, Manage security tools, Configure security tools, Ensure tool performance, Ensure tool coverage, Develop detection rules, Tune detection rules, Develop alerts, Tune alerts, Implement automation responses, Streamline tasks, Monitor cloud environments, Secure cloud environments, Protect financial data, Protect workloads, Integrate security tools, Partner with vulnerability management, Partner with IAM teams, Collaborate with IT Infrastructure, Collaborate with IT Application Teams, Collaborate with DevOps, Collaborate with IAM, Collaborate with DLP, Collaborate with Application Security, Integrate security operations, Conduct vulnerability scans", "teamCollaboration" : "Cross-functional collaboration; Collaborate with IT Infrastructure; Collaborate with IT Application Teams; Collaborate with DevOps; Collaborate with IAM; Collaborate with DLP; Collaborate with Application Security; Collaborate with threat intelligence; Collaborate with vulnerability management; Collaborate with engineering teams; Collaborate with cybersecurity architecture; Collaborate with cybersecurity engineering", "domainKnowledge" : "Financial systems; Cybersecurity; Cloud environments; MITRE framework", "domainList" : [ "financial-systems", "cybersecurity", "cloud-environments", "mitre-framework" ], "domainSpecificKnowledge" : [ "Financial systems", "Cybersecurity", "Cloud environments", "MITRE framework" ], "toolProficiency" : [ "Splunk", "NGSIEM", "EDR", "SIEM", "Firewalls", "Vulnerability scanners" ], "communicationSkills" : "Communicate risk; Communicate operational performance; Documentation skills", "documentationSkills" : "Document findings", "continuousLearning" : "Continuous learning; Staying ahead of threats; Tuition reimbursement", "problemSolvingSkills" : "Analytical mindset; Root cause analysis", "specialRequirements" : "Work at home, Office environment", "outcomesObjectives" : "Reduce false positives; Improve detection fidelity; Enhance detection strategies; Prevent recurrence", "qualificationsBasic" : "5+ years experience, Experience with SIEM platforms, Experience with EDR, Experience with threat intelligence platforms, Experience with incident response lifecycle, Experience with cybersecurity metrics, Experience with KPIs, Experience communicating risk, Experience communicating operational performance, Experience with cloud environments, Experience with automation scripts, Experience with vulnerability scanners, Experience with firewalls", "qualificationsPreferred" : "Experience with Splunk, Experience with NGSIEM, Experience with AWS, Experience with Azure, Experience with Google Cloud, Experience with Oracle Cloud, Experience with Python, Experience with PowerShell", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·          Medical, Dental and Vision plans that include no-cost and low-cost plan options ·          Immediate 401(k) matching and vesting ·          Vehicle purchase and lease discounts plus monthly vehicle allowances ·          Paid Volunteer Time Off with company donation to a charity of your choice ·          Tuition reimbursement What to Expect The Security Operations & Incident Response (SOIR) Manager is responsible for the enterprise-wide incident response function within the Security Operations Center (SOC), ensuring rapid detection, containment, and remediation of cybersecurity threats. This role is pivotal in maintaining the integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role will oversee 3 rd party vendor of incident responders and collaborate with threat intelligence, vulnerability management, and engineering teams to drive continuous improvement in detection and response capabilities. In addition, this role will create and maintain incident response playbooks and establish processes for proactive threat hunting, as well as be responsible for administration and day-to-day support of HCA EDR, SIEM, and HCA Monitoring, Threat detection, and remediation tools. What You Will Do 1.      Security Monitoring & Threat Detection : ·          Monitor and analyze security events in real-time using SIEM platforms (e.g., Splunk, NGSIEM etc.) to detect and respond to threats targeting financial systems, such as ransomware, phishing, or account takeover. ·          Tune and optimize SIEM correlation rules and ingestion pipelines to reduce false positives and improve detection fidelity. ·          Leverage threat intelligence platforms to analyze emerging financial-specific threats, correlate intelligence with internal data, and develop actionable insights to enhance detection and prevention strategies. 2.      Incident Response & Remediation : ·          Alert Triage: Investigate and triage security alerts, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. ·          Incident Handling: Lead and support incident response activities, including containment, eradication, and recovery, for security incidents spanning the MITRE framework. ·          Forensic Analysis: Perform forensic investigations to determine the root cause of incidents, and document findings for audits and legal purposes. ·          Playbook Development: Create and maintain incident response playbooks, ensuring rapid and consistent response processes. ·          Post-Incident Review: Conduct post-Incident reviews to identify lessons learned, recommend improvements, and update security controls to prevent recurrence. ·          Coordinate with MSSP partners in a co-managed SIEM/SOC model to validate escalations and provide tuning feedback. 3.      Tool Administration and Management of SOC Solutions : ·          Tool Administration: Manage and configure security tools, including SIEM, EDR, firewalls, and vulnerability scanners, to ensure optimal performance and coverage. ·          Rule Tuning: Develop and tune detection rules, signatures, and alerts to reduce false positives and improve detection accuracy in financial environments. ·          Automation: Implement automation responses (e.g. SOUR) scripts (e.g., Python, PowerShell) to streamline tasks like alert enrichment, incident triage, or vulnerability scans. ·          Cloud Security Monitoring: Monitor and secure cloud environments (e.g., AWS, Azure, Google Cloud, Oracle Cloud) using native security tools and third-party integrations, protecting financial data and workloads. ·          Collaborate with cybersecurity architecture & engineering team to ensure proper integration of security tools across cloud, network, and endpoint environments. ·          Partner with vulnerability management and IAM teams to ensure holistic security coverage. 4.      Collaboration, Automation, and Innovation Activities : ·          Cross-Functional Collaboration: Partner with IT Infrastructure and IT Application Teams, DevOps, IAM, DLP, and Application Security teams to integrate security operations with broader cybersecurity initiatives, such as cloud migrations or fintech development. ·          Vulnerability Management: Collaborate with Vulnerability Management team to conduct regular vulnerability scans across networks, systems, and applications to identify weaknesses, such as unpatched software or misconfigurations and support the patching management and/or adequate remediation plan. 5.      Documentation, Reporting, and Compliance Activities : ·          Incident Documentation: Document security incidents, investigations, and remediation actions in detail to support audits, compliance, and lessons learned. ·          Vulnerability and Penetration Test Reports: Produce comprehensive reports on vulnerability scans and penetration tests, including risk assessments, remediation plans, and validation results. ·          Metrics and Reporting: Develop and report on SOC metrics (e.g., Mean Time to Detect, Mean Time to Respond, vulnerability remediation rates, penetration test coverage) to demonstrate operational effectiveness. ·          Runbooks and Procedures: Maintain and update SOC runbooks, standard operating procedures (SOPs), and knowledge bases for incident response, vulnerability management, and penetration testing. What You Will Bring ·         Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes; including 3+ years of experience in financial services, with a strong understanding of financial threats (e.g., fraud, data breaches) and regulations (e.g., PCI DSS, Korean SOX, GDPR) ·       Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) ·          Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures ·          Bachelor’s degree in Computer Science, Information Security, or related field ·          Master’s degree preferred ·          Certification in one of the following: CISSP, CCSP, CISM, TOGAF or equivalent ·          Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary ·          Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. ·          Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs) ·          Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership ·          Demonstrated expertise in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review ·          Analytical mindset with attention to detail ·          Excellent communication and documentation skills ·          Ability to work under pressure and manage multiple incidents simultaneously ·          Passion for continuous learning and staying ahead of emerging threats Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Security Operations and Incident Response Manager at Hyundai Capital America. Skills: Incident response, Security operations, Threat detection, SIEM management. Monitor security events. Analyze security events", "createdAt" : "2026-06-14T08:13:57.992", "lastUpdated" : "2026-06-15T08:40:47.148", "ingestTimestamp" : "2026-06-14T08:13:57.992", "mongoId" : "694ae6ce70f0b99d589b2804", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 210000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Security monitoring", "Threat detection", "Alert triage", "Incident handling", "Forensic investigation", "Playbook development", "Post-incident review", "Tool configuration", "Detection rule tuning", "Automation scripting", "Cloud monitoring", "Vulnerability scanning", "Analytical mindset", "Leadership", "Incident response", "Security operations", "SIEM management", "Threat hunting", "Tool administration", "Rule tuning", "Vulnerability management", "IAM", "DLP", "Application security", "Risk assessment", "Operational performance", "Financial systems", "Cybersecurity", "Cloud environments", "MITRE framework", "Splunk", "NGSIEM", "EDR", "SIEM", "Firewalls", "Vulnerability scanners" ], "skillCount" : 36, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "69cf3f052beec4dd3d9340a4", "title" : "AWS Security Operations/Incident Response Engineer", "company" : "Amazon Web Services, Inc.", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, Cloud Computing", "salary" : { "min" : 159000.0, "max" : 202400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Herndon, Virginia, USA", "locations" : [ "Herndon, Virginia, USA" ], "certifications" : [ "CCSP", "Certified Cloud Security Professional", "CEH", "Certified Ethical Hacker", "CFR", "CyberSec First Responder", "Cloud+", "CySA+", "CompTIA Cybersecurity Analyst", "GCED", "GIAC Certified Enterprise Defender", "GICSP", "Global Industrial Cyber Security Professional", "PenTest+", "AWS certification", "AWS Solutions Architect" ], "timestamp" : "2026-06-15T08:10:44.516", "fingerprint" : "e7b6067f8d5e1ee3cf111fd915ee7bae8c724b95799fbd946bdb1b7400dc7409", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10382311/apply", "externalId" : "49079c29-efa4-48bb-96db-5c916f303463", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Herndon", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9695316,-77.3859479" } ], "locationText" : "Herndon, Virginia, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, Java, C++, HTTP(S), DNS, TCP/IP, Cryptography, Network security, Software security, Malware analysis, Forensics, Security operations, Incident response, Security intelligence, AWS", "professionalSkills" : [ "Risk assessment", "Security engineering" ], "hardSkillsList" : [ "Log analysis", "Incident response", "Forensics", "System tooling development", "Risk assessment", "Cryptography", "Network security", "Software security", "Malware analysis", "Security operations", "Security intelligence" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Forensics", "level" : "intermediate" }, { "name" : "System tooling development", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Cryptography", "level" : "intermediate" }, { "name" : "Network security", "level" : "intermediate" }, { "name" : "Software security", "level" : "intermediate" }, { "name" : "Malware analysis", "level" : "intermediate" }, { "name" : "Security operations", "level" : "intermediate" }, { "name" : "Security intelligence", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident response, Security operations, Cloud security", "majorSkillsList" : [ "Incident response", "Security operations", "Cloud security" ], "coreResponsibilities" : "Respond to security incidents, Prevent future incidents, Design cohesive responses, Coordinate responses across teams, Build security utilities, Build security tools, Communicate effectively", "teamCollaboration" : "Multiple teams across organization; Fellow Security Engineers", "domainKnowledge" : "Cloud security; National security; Cryptography; Network security; Software security; Malware analysis; Forensics; Security operations; Incident response; Security intelligence; AWS services", "domainList" : [ "cloud-security", "national-security", "cryptography", "network-security", "software-security", "malware-analysis", "forensics", "security-operations", "incident-response", "security-intelligence", "aws-services" ], "domainSpecificKnowledge" : [ "Cloud security", "National security", "Cryptography", "Network security", "Software security", "Malware analysis", "Forensics", "Security operations", "Incident response", "Security intelligence", "AWS services" ], "toolProficiency" : [ "Splunk", "ELK" ], "communicationSkills" : "Communicate at multiple levels; Communicate to multiple audiences", "problemSolvingSkills" : "Think like attacker; Think like defender; Mitigate risks", "specialRequirements" : "US Citizen, TS/SCI with polygraph, On-call responsibilities", "qualificationsBasic" : "Bachelor's degree or CCSP or CEH or CFR or Cloud+ or CySA+ or GCED or GICSP or PenTest+, 2+ years scripting or programming or security code review, Knowledge of networking protocols, Current, active US Government Security Clearance of TS/SCI with Polygraph", "qualificationsPreferred" : "AWS certification, Cloud Technology Certification, Knowledge of web protocols, Knowledge of common attacks, Knowledge of Linux/Unix tools, Knowledge of Linux/Unix architecture, Deep understanding of AWS service catalog, Used AWS services in production, Experience with log analysis systems, Familiarity with Windows logging systems, Familiarity with Linux logging systems, Understanding of high-level cryptography principles", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Web Services (AWS) is the leading cloud provider, providing infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’s multi-tenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services. The AWS Security Incident Response team is seeking a focused Security Engineer who can take on a leadership role in responding to security issues in support of our National Security program. This engineer will work as a part of a growing team of security engineers who are focused on protecting the AWS infrastructure that is used by our national security customers. Our security engineers perform many duties during an average day: log analysis, incident response, forensics, system/tooling development, and risk assessment, just to name a few. You must thrive in high-pressure situations, think like both an attacker and defender, and drive relevant teams to take the right actions in the right time frames to mitigate risks. They also need to balance technical risks against business needs and be able to articulate risks and mitigations to members of leadership at various levels. You should have a good mix of deep technical knowledge and a demonstrated background in information security. We value broad and deep technical knowledge, specifically in the fields of cryptography, network security, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities - Confidently and intelligently respond to security incidents, and proactively consider how to prevent the same type of incidents from occurring in the future. - Design and coordinate cohesive responses to security events that involve multiple teams across the organization. - Build security utilities and tools for internal use that enable you and your fellow Security Engineers to operate at high speed and wide scale. - Ability to communicate effectively at multiple levels of sensitivity, and multiple audiences. - Recognize, adopt and instill the best practices in security engineering fields throughout the organization: development, cryptography, network security, security operations, incident response, security intelligence. - Fulfill regular on-call responsibilities. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Bachelor's degree, or CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+ - 2+ years of scripting, programming, or security code review in a common language, such as Python, Java or C++ experience - Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP - Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications: - AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Cloud Technology Certification - Knowledge of web protocols, common attacks, and Linux/Unix tools and architecture - Deep understanding of the AWS service catalog. Ideally, you have used AWS services in a production capacity. - Experience with log analysis systems, like Splunk or ELK. - Familiarity with Windows and Linux logging systems. - Understanding of high-level cryptography principles (PKI, encryption algorithms, etc) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Herndon - 159,300.00 - 202,400.00 USD annually", "summaryDescription" : "AWS Security Operations/Incident Response Engineer at Amazon Web Services, Inc.. Skills: Incident response, Security operations, Cloud security. Respond to security incidents. Prevent future incidents", "postedDate" : "2026-06-13T14:00:19.237", "createdAt" : "2026-06-13T14:00:19.237", "lastUpdated" : "2026-06-15T08:10:44.516", "ingestTimestamp" : "2026-06-13T14:00:19.237", "mongoId" : "69cf3f052beec4dd3d9340a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10382311/apply", "salaryAnnualMin" : 159000, "salaryAnnualMax" : 202400, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Log analysis", "Incident response", "Forensics", "System tooling development", "Risk assessment", "Cryptography", "Network security", "Software security", "Malware analysis", "Security operations", "Security intelligence", "Leadership", "Cloud security", "Security engineering", "National security", "AWS services", "CCSP", "Certified Cloud Security Professional", "CEH", "Certified Ethical Hacker", "CFR", "CyberSec First Responder", "Cloud+", "CySA+", "CompTIA Cybersecurity Analyst", "GCED", "GIAC Certified Enterprise Defender", "GICSP", "Global Industrial Cyber Security Professional", "PenTest+", "AWS certification", "AWS Solutions Architect", "Splunk", "ELK" ], "skillCount" : 34, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Security" }, { "id" : "6a305653f292fd229cf27dba", "title" : "Security Engineer II, Security Incident Response Team (SIRT)", "company" : "Amazon.com Services LLC", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, amazon security", "salary" : { "min" : 159000.0, "max" : 202400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-16T08:11:33.016", "fingerprint" : "0987fca027bd6689942ce9706e1f89c85b280b67309ecc2a54aad3db41923465", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10443978/apply", "externalId" : "c8d18061-5e73-4845-8dc5-690328d5af3a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Cloud security, Network security, Endpoint security, Vulnerability management, Incident response, SIEM, Forensics, Scripting languages, AWS, Azure, GCP", "professionalSkills" : [ "Problem solving", "Analytical thinking", "Decision making" ], "hardSkillsList" : [ "Incident analysis", "Malware analysis", "Digital forensics", "Network traffic analysis", "Log analysis" ], "hardSkills" : [ { "name" : "Incident analysis", "level" : "intermediate" }, { "name" : "Malware analysis", "level" : "intermediate" }, { "name" : "Digital forensics", "level" : "intermediate" }, { "name" : "Network traffic analysis", "level" : "intermediate" }, { "name" : "Log analysis", "level" : "intermediate" } ], "majorSkills" : "Security Incident Response, Cloud Security, Threat Detection", "majorSkillsList" : [ "Security Incident Response", "Cloud Security", "Threat Detection" ], "coreResponsibilities" : "Respond to security incidents, Investigate security breaches, Analyze security alerts, Perform digital forensics, Develop incident response playbooks, Collaborate with engineering teams, Improve security posture, Stay current with threats", "teamCollaboration" : "Cross-functional teams; Engineering teams", "domainKnowledge" : "Cloud computing; Network protocols; Operating systems; Cyber threats", "domainList" : [ "cloud-computing", "network-protocols", "operating-systems", "cyber-threats" ], "domainSpecificKnowledge" : [ "Cloud computing", "Network protocols", "Operating systems", "Cyber threats" ], "toolProficiency" : [ "SIEM tools", "Forensic tools", "Threat intelligence platforms" ], "communicationSkills" : "Incident reporting; Technical briefings", "documentationSkills" : "Incident reports; Post-incident reviews", "continuousLearning" : "Stay current with threats", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "outcomesObjectives" : "Minimize impact of incidents; Reduce incident response time; Enhance security defenses", "qualificationsBasic" : "Bachelor's degree or equivalent practical experience, 5+ years of experience in security engineering, Experience with security incident response, Experience with cloud security", "qualificationsPreferred" : "Master's degree in Computer Science or related field, Experience with scripting languages, Experience with SIEM tools, Experience with threat intelligence platforms, Experience with digital forensics", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon is seeking qualified Security Engineers to join our innovative, high energy Information Security team. In this role you will work within the Amazon Security Incident Response Team (SIRT). SIRT Security Engineers respond to security events, conduct analysis of threats such as malware and intrusion attempts, and provide security services to safeguard highly sensitive data. They work hands-on with detection systems and vulnerability analysis tools to respond to potential threats to Amazon systems. SIRT Security Engineers are unique individuals prepared to relentlessly resolve security issues by gathering and analyzing event data and conducting root-cause analysis. With your technical expertise, you will be solving security challenges at scale, working to protect the applications powering the most sophisticated e-commerce platform ever built. We value broad and deep technical knowledge, specifically in the fields of forensics, malware analysis, network security, application security, threat hunting, and threat intelligence. Key job responsibilities - Responding to security incidents, and coordinating a cohesive response involving multiple teams across Amazon. - Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar incidents from occurring in the future. - Assisting in the development of pragmatic solutions that achieve business requirements while maintaining an acceptable level of risk. - Identifying and recommending solutions that improve or expand Amazon’s incident response capabilities, leveraging AI approaches where suitable. - Working alongside and mentoring Information Security engineers to improve security, reduce and quickly address risk. - Evaluating the impact of current security trends, advisories, publications, and academic research to Amazon, coordinating response as necessary across affected teams. - Keeping your knowledge and skills current with the rapidly changing threat landscape. - Participating in a follow-the-sun on-call rotation. A day in the life You will be part of an operational team, which owns and drives outcomes for security issues reported through a variety of mechanisms. When not \"on deck\" for those operational duties, you will be identifying and developing solutions to consistently and efficiently handle issues. You will also work with partner security teams across Amazon to raise our security bar and delight customers. There are also training and travel opportunities due to SIRT being a global team with presence in multiple countries. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience - 2+ years of scripting, programming, and security code review in a common programming language (non-internship) experience - 2+ years of troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship) experience - Bachelor's degree in computer science or equivalent - Knowledge of networking protocols such as HTTP, DNS and TCP/IP - Knowledge of industry-based security vulnerabilities and remediation techniques Preferred Qualifications: - 2+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience - Knowledge of command line tools to troubleshoot protocols, analyze log outputs, or automate basic tasks - Experience with AWS products and services - Experience performing security activities across one or more phases of the software development lifecycle (SDLC), such as security design review, threat modeling, secure code review, and security testing Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 159,300.00 - 202,400.00 USD annually", "summaryDescription" : "Security Engineer II, Security Incident Response Team (SIRT) at Amazon.com Services LLC. Skills: Security Incident Response, Cloud Security, Threat Detection. Respond to security incidents. Investigate security breaches", "postedDate" : "2026-06-15T22:01:16.090", "createdAt" : "2026-06-15T22:01:16.090", "lastUpdated" : "2026-06-16T08:11:33.016", "ingestTimestamp" : "2026-06-15T22:01:16.090", "mongoId" : "6a305653f292fd229cf27dba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10443978/apply", "salaryAnnualMin" : 159000, "salaryAnnualMax" : 202400, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Incident analysis", "Malware analysis", "Digital forensics", "Network traffic analysis", "Log analysis", "Security Incident Response", "Cloud Security", "Threat Detection", "Problem solving", "Analytical thinking", "Decision making", "Cloud computing", "Network protocols", "Operating systems", "Cyber threats", "SIEM tools", "Forensic tools", "Threat intelligence platforms" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c5f4074d8ee00a08ea55f", "title" : "Security Incident Response Lead", "company" : "Nscale", "industry" : "AI Infrastructure", "salary" : { "min" : 150000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "AMER", "locations" : [ "AMER" ], "timestamp" : "2026-06-15T02:45:24.541", "fingerprint" : "97da22b2e3f980604e8d6395c438f3f52604ff35672fecd27a2405a86ad0765f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/nscaleoperationsukltd/jobs/4824321101", "externalId" : "4824321101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States; Canada", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Cloud infrastructure, SIEM, EDR/XDR, Automation", "professionalSkills" : [ "Incident leadership", "Incident coordination", "Technical leadership", "Root cause analysis", "Threat hunting", "Detection engineering" ], "hardSkillsList" : [ "Digital forensics", "Incident response", "Security operations", "Forensics techniques", "Investigation techniques", "Threat intelligence", "Incident lifecycles" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Digital forensics", "level" : "intermediate" }, { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Security operations", "level" : "intermediate" }, { "name" : "Forensics techniques", "level" : "intermediate" }, { "name" : "Investigation techniques", "level" : "intermediate" }, { "name" : "Threat intelligence", "level" : "intermediate" }, { "name" : "Incident lifecycles", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident response, Digital forensics, Cloud security", "majorSkillsList" : [ "Incident response", "Digital forensics", "Cloud security" ], "coreResponsibilities" : "Lead end-to-end security incident response, Act as incident commander, Coordinate cross-functional response efforts, Conduct investigations, Oversee investigations, Apply digital forensics techniques, Drive containment efforts, Drive eradication efforts, Drive recovery efforts, Contribute to threat hunting, Contribute to proactive investigations, Develop incident response playbooks, Maintain incident response playbooks, Develop escalation frameworks, Establish escalation frameworks, Lead post-incident reviews, Lead root cause analysis, Drive long-term remediation actions, Partner to improve alerting, Partner to improve triage, Partner to improve response workflows, Build incident response tooling, Scale incident response tooling, Enhance case management systems", "teamCollaboration" : "Cross-functional response efforts; Partner with Detection & Response; Coordinate with Infrastructure; Coordinate with IT; Coordinate with Legal; Coordinate with Compliance", "domainKnowledge" : "AI infrastructure; High-performance computing; Large-scale distributed systems; Attack techniques; Threat actors; Incident lifecycles; Cloud environments; Production environments", "domainList" : [ "ai-infrastructure", "high-performance-computing", "large-scale-distributed-systems", "attack-techniques", "threat-actors", "incident-lifecycles", "cloud-environments", "production-environments" ], "domainSpecificKnowledge" : [ "AI infrastructure", "High-performance computing", "Large-scale distributed systems", "Attack techniques", "Threat actors", "Incident lifecycles", "Cloud environments", "Production environments" ], "toolProficiency" : [ "SIEM", "EDR/XDR", "Detection tooling", "Case management systems" ], "communicationSkills" : "Brief leadership; Coordinate across teams", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "outcomesObjectives" : "End-to-end IR effectiveness; High-severity incident coordination; Post-incident review completion; Remediation completion; IR tooling maturity; Automation maturity; Workflow maturity", "qualificationsBasic" : "8-12+ years incident response experience, 8-12+ years security operations experience, 8-12+ years digital forensics experience, Proven experience leading high-severity investigations, Hands-on experience with SIEM, Hands-on experience with EDR/XDR, Hands-on experience with detection tooling, Operate as technical leader, Make decisions under pressure, Brief leadership, Coordinate across teams", "qualificationsPreferred" : "Experience in AI infrastructure, Experience in high-performance computing, Experience in large-scale distributed systems, Familiarity with detection engineering, Familiarity with threat hunting, Familiarity with building automation for IR", "remoteFriendly" : true, "rawDescription" : "About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We’re hiring a Security Incident Response Lead to own and evolve Nscale’s incident response capability in a high-scale, AI-native environment. This is a hands-on leadership role focused on leading investigations across infrastructure, enterprise systems, and security events, while driving effective containment, eradication, and recovery. The role operates at the center of incident coordination and partners closely with Detection & Response as well as cross-functional stakeholders including Infrastructure, IT, Legal, and Compliance. You will help shape how Nscale detects and responds to threats by building the processes, tooling, and operational rigor behind the incident response function. This role is critical to strengthening the organization’s security posture and ensuring high-severity events are managed with speed, clarity, and technical depth. This role will be part of the global CISO organization. What you'll be doing Incident Leadership & Coordination Lead end-to-end security incident response across the organization Act as the incident commander for high-severity events Coordinate cross-functional response efforts with Infrastructure, IT, Legal, and Compliance Participate in and help design on-call and escalation rotations Investigations & Forensics Conduct and oversee investigations across endpoints, cloud, and infrastructure systems Apply digital forensics techniques across logs, endpoints, and cloud environments Drive containment, eradication, and recovery efforts for active security incidents Contribute to threat hunting and proactive investigations Process, Playbooks & Operational Rigor Develop and maintain incident response playbooks and runbooks Establish escalation frameworks to support effective incident handling Lead post-incident reviews and root cause analysis efforts Drive long-term remediation actions following incidents Tooling & Response Improvement Partner with Detection & Response teams to improve alerting, triage, and response workflows Build and scale incident response tooling and automation Enhance case management systems that support investigation and response operations KPIs End-to-end security incident response effectiveness High-severity incident coordination and command Post-incident review and remediation completion Incident response tooling, automation, and workflow maturity About You 8–12+ years of experience in incident response, security operations, or digital forensics Proven experience leading complex, high-severity incident investigations in cloud or distributed environments Strong expertise in forensics and investigation techniques across endpoints, cloud, and logs Hands-on experience with SIEM, EDR/XDR, and detection tooling Familiarity with cloud infrastructure and modern production environments Deep understanding of attack techniques, threat actors, and incident lifecycles Ability to operate as a technical leader during incidents and make decisions under pressure Strong communication skills with the ability to brief leadership and coordinate across teams Experience in AI infrastructure, high-performance computing, or large-scale distributed systems is a plus Familiarity with detection engineering, threat hunting, or building automation for incident response workflows is beneficial What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. \uD83D\uDE80 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. \uD83E\uDEF6\uD83C\uDFFD Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Salary Range The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $150,000—$225,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.", "summaryDescription" : "Security Incident Response Lead at Nscale. Skills: Incident response, Digital forensics, Cloud security. Lead end-to-end security incident response. Act as incident commander", "postedDate" : "2026-06-12T22:26:36.876", "createdAt" : "2026-06-12T22:26:36.876", "lastUpdated" : "2026-06-15T02:45:24.541", "ingestTimestamp" : "2026-06-12T22:26:36.876", "mongoId" : "6a2c5f4074d8ee00a08ea55f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 150000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Digital forensics", "Incident response", "Security operations", "Forensics techniques", "Investigation techniques", "Threat intelligence", "Incident lifecycles", "Leadership", "Cloud security", "Incident leadership", "Incident coordination", "Technical leadership", "Root cause analysis", "Threat hunting", "Detection engineering", "AI infrastructure", "High-performance computing", "Large-scale distributed systems", "Attack techniques", "Threat actors", "Cloud environments", "Production environments", "SIEM", "EDR/XDR", "Detection tooling", "Case management systems" ], "skillCount" : 26, "jobCategory" : "other", "jobSubcategory" : "security", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "AI Infrastructure" }, { "id" : "69d5e4962beec4dd3d931981", "title" : "AWS Security Operations/Incident Response Engineer", "company" : "Amazon Web Services, Inc.", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, Cloud Computing", "salary" : { "min" : 136000.0, "max" : 184000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Herndon, Virginia, USA", "locations" : [ "Herndon, Virginia, USA" ], "certifications" : [ "GCIH", "GSEC", "Security+" ], "timestamp" : "2026-06-15T02:08:07.757", "fingerprint" : "0c97d9ed2d550c199650d60b2166fb48eb0e947fd71728e016fa19334f04915f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385139/apply", "externalId" : "f0a1c5b4-3fd4-4296-8fb3-027521c0d98b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Herndon", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9695316,-77.3859479" } ], "locationText" : "Herndon, Virginia, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Cryptography, Network security, Software security, Malware analysis, Forensics, Security operations, Incident response, Security intelligence", "professionalSkills" : [ "Risk assessment", "Information security" ], "hardSkillsList" : [ "Log analysis", "Forensics", "System development", "Tool development" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "Forensics", "level" : "intermediate" }, { "name" : "System development", "level" : "intermediate" }, { "name" : "Tool development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident response, Security operations, Cloud security", "majorSkillsList" : [ "Incident response", "Security operations", "Cloud security" ], "coreResponsibilities" : "Respond to security incidents, Prevent future incidents, Design security responses, Coordinate security responses, Build security utilities, Build security tools, Communicate effectively, Instill best practices", "teamCollaboration" : "Multiple teams across organization; Security engineers", "domainKnowledge" : "Cloud security; National security program", "domainList" : [ "cloud-security", "national-security-program" ], "domainSpecificKnowledge" : [ "Cloud security", "National security program" ], "communicationSkills" : "Communicate at multiple levels", "problemSolvingSkills" : "Think like attacker; Think like defender", "specialRequirements" : "On-call responsibilities, US Citizen, TS/SCI with polygraph", "qualificationsBasic" : "Associate's degree or above, GCIH or GSEC or Security+, Current, active US Government Security Clearance of TS/SCI with Polygraph, US Citizen", "qualificationsPreferred" : "Experience with AWS products and services", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Web Services (AWS) is the leading cloud provider, providing virtual infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’s multi-tenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services. The AWS Security Incident Response team is seeking a focused Security Engineer who can take on a leadership role in responding to security issues in support of our National Security program. This engineer will work as a part of a growing team of security engineers who are focused on protecting the AWS infrastructure that is used by our national security customers. Our security engineers perform many duties during an average day: log analysis, incident response, forensics, system/tooling development, and risk assessment, just to name a few. You must thrive in high-pressure situations, think like both an attacker and defender, and drive relevant teams to take the right actions in the right time frames to mitigate risks. They also need to balance technical risks against business needs and be able to articulate risks and mitigations to members of leadership at various levels. You should have a good mix of deep technical knowledge and a demonstrated background in information security. We value broad and deep technical knowledge, specifically in the fields of cryptography, network security, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities You should be able to accomplish most of the following: - Confidently and intelligently respond to security incidents, and proactively consider how to prevent the same type of incidents from occurring in the future. - Design and coordinate cohesive responses to security events that involve multiple teams across the organization. - Build security utilities and tools for internal use that enable you and your fellow Security Engineers to operate at high speed and wide scale. - Ability to communicate effectively at multiple levels of sensitivity, and multiple audiences. - Recognize, adopt and instill the best practices in security engineering fields throughout the organization: development, cryptography, network security, security operations, incident response, security intelligence. - Fulfill regular on-call responsibilities. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Associate's degree or above - GCIH (GIAC Certified Incident Handler) or GSEC (GIAC Security Essentials) or Security+ - Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications: - Experience with AWS products and services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Herndon - 136,000.00 - 184,000.00 USD annually", "summaryDescription" : "AWS Security Operations/Incident Response Engineer at Amazon Web Services, Inc.. Skills: Incident response, Security operations, Cloud security. Respond to security incidents. Prevent future incidents", "postedDate" : "2026-06-13T01:35:14.469", "createdAt" : "2026-06-13T01:35:14.469", "lastUpdated" : "2026-06-15T02:08:07.757", "ingestTimestamp" : "2026-06-13T01:35:14.469", "mongoId" : "69d5e4962beec4dd3d931981", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385139/apply", "salaryAnnualMin" : 136000, "salaryAnnualMax" : 184000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Log analysis", "Forensics", "System development", "Tool development", "Leadership", "Incident response", "Security operations", "Cloud security", "Risk assessment", "Information security", "National security program", "GCIH", "GSEC", "Security+" ], "skillCount" : 14, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c6a8f74d8ee00a090c9b3", "title" : "Project Manager, Incident Response", "company" : "ABACUS", "industry" : "Cybersecurity", "salary" : { "min" : 145000.0, "max" : 205000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Project Manager, Incident Response in the US Technology industry, adjusted for a remote work mode and manager experience level." }, "location" : "Remote in US", "locations" : [ "Remote in US" ], "certifications" : [ "PMP certification" ], "timestamp" : "2026-06-15T10:35:48.757", "fingerprint" : "1c88e11e9a6dddc3effeac573435e516572e6903d0011c5dae97ea2497aee0f5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://abacustechnology.com/about/careers/current-vacancies/?gh_jid=7731438003", "externalId" : "7731438003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Systems engineering, Infrastructure deployment, Infrastructure enhancement", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Client-facing communication", "Expectation management", "Timeline management", "Consultative rapport" ], "hardSkillsList" : [ "Event log analysis", "Syslog analysis", "Monitoring data analysis", "Memory dump analysis", "Troubleshoot issues", "Configure systems", "Test systems", "Implement systems", "Refine systems", "Document systems", "Monitor systems", "Transition systems" ], "softSkillsList" : [ "Leadership", "Persistence", "Calm under pressure" ], "hardSkills" : [ { "name" : "Event log analysis", "level" : "intermediate" }, { "name" : "Syslog analysis", "level" : "intermediate" }, { "name" : "Monitoring data analysis", "level" : "intermediate" }, { "name" : "Memory dump analysis", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Configure systems", "level" : "intermediate" }, { "name" : "Test systems", "level" : "intermediate" }, { "name" : "Implement systems", "level" : "intermediate" }, { "name" : "Refine systems", "level" : "intermediate" }, { "name" : "Document systems", "level" : "intermediate" }, { "name" : "Monitor systems", "level" : "intermediate" }, { "name" : "Transition systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Persistence" }, { "name" : "Calm under pressure" } ], "majorSkills" : "Incident response, Project delivery, Client management", "majorSkillsList" : [ "Incident response", "Project delivery", "Client management" ], "coreResponsibilities" : "Coordinate external technical projects, Follow established core processes, Follow project templates, Follow methodologies, Lead Professional Services stand-ups, Review event logs, Review Syslogs, Review monitoring data, Review memory dumps, Troubleshoot issues, Provide security-enhancing solutions, Maintain billable utilization targets, Generate mandatory reports, Update mandatory reports daily, Meet project deadlines, Exceed project deadlines, Keep projects profitable, Measure project success, Leverage cost variance, Leverage schedule variance, Contribute to customer satisfaction, Record change details, Record time worked, Record work notes in ServiceNow, Identify process improvement opportunities, Execute project deliverables, Transition deliverables to stakeholders, Perform approved changes, Communicate project status internally, Communicate project status externally, Provide project follow-ups, Provide requested feedback", "teamCollaboration" : "Cross-functional teams; Client calls; Internal communication; External communication", "projectManagementSkills" : [ "Project management", "Waterfall projects", "Process management", "Methodologies" ], "domainKnowledge" : "Incident response; Technical environments; Containment strategies; Recovery strategies; MFA; Endpoint protection; Systems; Applications; Infrastructures", "domainList" : [ "incident-response", "technical-environments", "containment-strategies", "recovery-strategies", "mfa", "endpoint-protection", "systems", "applications", "infrastructures" ], "domainSpecificKnowledge" : [ "Incident response", "Technical environments", "Containment strategies", "Recovery strategies", "MFA", "Endpoint protection", "Systems", "Applications", "Infrastructures" ], "toolProficiency" : [ "ServiceNow" ], "communicationSkills" : "Client-facing communication; Verbal communication; Writing skills; Professional wording; Grammatically pristine; Clear communication; Effective communication; Persuasive communication; Translate technical to C-Suite; Convey energy; Convey confidence; Convey interest; Convey competence; Convey professionalism; Convey trustworthiness", "documentationSkills" : "Thorough documentation; Status updates", "continuousLearning" : "Online courses", "problemSolvingSkills" : "Troubleshoot issues; Sort through chaos; Make order; Uncover hidden gems; Scale roadblocks; Dodge roadblocks; Blast through roadblocks", "specialRequirements" : "On-call rotation, Work into evenings, Work into weekends, Work into holidays, Minimal travel, Open to travel", "outcomesObjectives" : "Result in progressive change; Result in secure enhancements; Establish ownership of direction; Ensure parties are aligned; Deliver strategic initiatives; Achieve high customer satisfaction scores; Keep projects profitable; Not skimp on quality", "qualificationsBasic" : "5 years of experience delivering IT waterfall projects, Managed projects as assigned PM, Owned client-facing projects, Experience with systems and virtualization, Exposure to enterprise infrastructures, Adaptable approach to working hours, Open to travel when needed", "qualificationsPreferred" : "Four-year degree in relevant field, PMP certification", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Job Summary: As our Incident Response Project Manager, you will be primarily dedicated to external, client-facing projects within our Incident Response team. You will be the driving force behind successful, thorough, and robust project deliverables that result in progressive change and secure enhancements to our client’s technical environments.As the primary face of the team on client calls, you will field questions, establish trust, and set precedent as the go-to person for all incident-related matters. You will be tasked with understanding the current state of an incident, establishing ownership of the overall direction of containment and recovery, and ensuring all parties are aligned with the verticals defined. Constantly in sync with the primary lead engineer leading containment and recovery strategies and delivering agreed-upon strategic initiatives to all parties, you will work as part of a dynamic, flexing team – ready to respond at a moment’s notice mapping into your team's on-call rotation. This position will report directly to our Director of Incident Response PMO. Responsibilities (including, but not limited to): Project Management Coordinates multiple, external technical projects from inception to completion: Follows established core processes, project templates, and methodologies Takes a lead in Professional Services stand-ups review event logs, Syslogs, monitoring data, and memory dumps to troubleshoot issues. Security-enhancing solutions for systems and applications (including MFA and endpoint protection). Metrics Measuring Success Maintains billable utilization targets Ensures all mandatory reports are generated and updated daily Meets or exceeds deadlines for all assigned projects Keeps projects profitable while not skimping on quality Leverages cost variance and schedule variance formulas to measure project success Contributes to the team’s attainment of high customer satisfaction scores on project delivery Records complete change details, time worked entries, and work notes in ServiceNow in real-time Identifies opportunities for process improvement Following Process Follows Entara’s project process to execute project deliverables: configure, test, implement, refine, document, monitor, and transition to appropriate stakeholders. Follows Entara’s Change Management Process to perform approved changes in client environments Communicates internally and (as directed) externally to provide timely information regarding project status, promised follow-ups, and requested feedback on a detailed and professional basis. Skills and Experience: You’re a knowledge seeker. Regardless of method, you have obtained and exposed yourself to knowledge centers that have qualified you to master technical project delivery and the systems engineering required to successfully recover, deploy, and enhance infrastructures. You ideally have a four-year degree in a relevant field and are working towards or have already obtained your PMP certification. You’ve managed projects as the assigned “PM” instead of only having delivered them as an engineer. You enjoy the dynamic of wearing multiple hats and taking the lead on client-facing communication, expectations, and timelines. You’ve owned client-facing projects and have established a consultative rapport resulting in high client satisfaction levels upon project closure. You have at least 5 years of experience delivering IT waterfall projects working with systems and virtualization with exposure to enterprise infrastructures. You keep us true to our word. You have a tried-and-true organizational system to keep yourself (and others) on task while ensuring exceptional quality. You possess a winning combination of superb writing skills and highly refined verbal communication skills. You convey energy, confidence, and genuine interest over a call just as easily as you convey competence, professionalism, and trustworthiness in person. You translate to a C-Suite audience as seamlessly as you “talk tech” with engineers. Your emails are professionally worded, grammatically pristine, with the right pinch of personality. In any medium, you pride yourself in clear, effective, and persuasive communication. You have an approach to working hours that is more adaptable than the traditional \"9-to-5\". As this team responds to business-critical remediation projects, we are looking for an individual who is career-driven and won’t shrink back when work requirements extend into evenings, weekends, and holidays. While travel is minimal, you’re also open to getting on a plane when needed to be present at client sites when a project requires it. On the flip side, your hard work is rewarded with a generous comp plan that grows with the efforts you contribute, a flexible PTO policy, and an equally inspiring team that climbs mountains together. You are ready to be an effective remote worker and have a dedicated, private space for a home office with a private internet connection with at least 50MBPS bandwidth. Public WiFi and shared common spaces do not meet these standards. Desired Personality Traits: A Mythical Character. You aren’t alarmed when someone expects you to be a hero; in fact, you pride yourself on frequently delivering big just when all hope seems lost. Your persistence is notable, and you are a determined soul who insists on turning “We can’t” into “We can” If you meet a roadblock, you’ll try to scale it, dodge it, or blast through it before ever admitting defeat. The Devil is in the Details. You have an angelic ability to sort through chaos and make order. Your eye and attention for details helps you uncover hidden gems, while your thorough documentation and status updates capture and convey every facet of each stone. Corporate Usain Bolt. You’re capable of moving rapidly from task to task without getting rattled. Your desk is clear, your email inbox is empty, your kitchen counters aren’t cluttered, and you never spend 15 minutes tearing around the house in a desperate hunt for your car keys or train pass. You are a lean, mean, well-oiled machine. A Combo Meal. Your style is winningly ambidextrous. While you are known to be a loyal teammate and never falter on your commitment to seeing others thrive, you are not a push-over. You will fight back and advocate for the best marriage of client desires and superb delivery-pushing us along the path towards perfection. If Samwise Gamgee and Monica Geller had a child, it would be you. Emotionally Mature. Through your years of experience, you’ve learned that occasional hiccups are inevitable and now know enough to just keep moving towards the end goal. You’re calm under pressure, encourage respectful dialog, and understand that communication is the balm that can soothe the sting of conflict. The Benefits of Working for Entara, an Abacus Group Company: Exposure to a diverse array of technologies. Internal opportunities for career advancement. Part of a team of experienced professionals that aim to deliver exceptional service Competitive compensation. Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO. Opportunities to further technical education through online courses. Positive, friendly, and supportive office environment.", "summaryDescription" : "Project Manager, Incident Response at ABACUS. Skills: Incident response, Project delivery, Client management. Coordinate external technical projects. 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"Kuala Lumpur, Malaysia", "locations" : [ "Kuala Lumpur, Malaysia" ], "timestamp" : "2026-06-16T02:39:21.304", "fingerprint" : "d361c038e80e7ee25f06c2708e696babafce6881749e9a55b1eb9bfeb96da610", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/cygnify/f8691c89-168e-4178-9678-8a9d39b9914d/application", "externalId" : "f8691c89-168e-4178-9678-8a9d39b9914d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kuala Lumpur", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.1516964,101.6942371" } ], "locationText" : "Kuala Lumpur, Malaysia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Elastic Stack, SIEM, Cloud", "professionalSkills" : [ "Incident triage", "Log analysis", "Root cause analysis", "Use case improvements", "Detection quality", "Incident handling", "Evidence collection", "Detection workflows", "Readiness enhancement", "Log source onboarding" ], "hardSkillsList" : [ "Security alerts", "Security events", "Malware investigation", "Phishing investigation", "Insider threats", "Cloud breaches", "Detection rule creation", "Threat hunting", "Compliance reporting", "Audit support", "Simulation exercises", "Tabletop exercises" ], "hardSkills" : [ { "name" : "Security alerts", "level" : "intermediate" }, { "name" : "Security events", "level" : "intermediate" }, { "name" : "Malware investigation", "level" : "intermediate" }, { "name" : "Phishing investigation", "level" : "intermediate" }, { "name" : "Insider threats", "level" : "intermediate" }, { "name" : "Cloud breaches", "level" : "intermediate" }, { "name" : "Detection rule creation", "level" : "intermediate" }, { "name" : "Threat hunting", "level" : "intermediate" }, { "name" : "Compliance reporting", "level" : "intermediate" }, { "name" : "Audit support", "level" : "intermediate" }, { "name" : "Simulation exercises", "level" : "intermediate" }, { "name" : "Tabletop exercises", "level" : "intermediate" } ], "majorSkills" : "Incident Response, Cyber Security, SIEM platform", "majorSkillsList" : [ "Incident Response", "Cyber Security", "SIEM platform" ], "coreResponsibilities" : "Monitor security alerts, Investigate security alerts, Analyze security incidents, Contain security incidents, Escalate security incidents, Tune SIEM rules, Suggest new detections, Analyze logs, Correlate logs, Create incident documentation, Maintain incident documentation, Create incident reports, Maintain incident reports, Create lessons learned, Maintain lessons learned, Support playbook execution, Remediate incidents, Perform root cause analysis, Provide use case insights, Validate use cases, Test use cases, Escalate confirmed incidents, Participate in reviews, Improve processes, Improve detections, Validate security events, Identify legitimate threats, Investigate malware incidents, Investigate phishing incidents, Investigate insider threats, Investigate cloud breaches, Assist in rule creation, Assist in rule tuning, Map MITRE ATT&CK, Improve detection quality, Hunt threats, Handle incidents, Collect evidence, Document incidents, Support compliance, Support audits, Contribute to automation, Participate in training, Participate in simulations, Participate in exercises, Onboard log sources, Manage log availability", "teamCollaboration" : "Collaborate with IT; Collaborate with network; Collaborate with application teams; Collaborate with MSSP; Collaborate with CSIRT; Collaborate with IT infrastructure", "domainKnowledge" : "Cyber resilience; MITRE ATT&CK; Cloud breaches; Insider threats; Malware; Phishing", "domainList" : [ "cyber-resilience", "mitre-att-ck", "cloud-breaches", "insider-threats", "malware", "phishing" ], "domainSpecificKnowledge" : [ "Cyber resilience", "MITRE ATT&CK", "Cloud breaches", "Insider threats", "Malware", "Phishing" ], "toolProficiency" : [ "Elastic Stack", "SIEM" ], "documentationSkills" : "Incident documentation; Incident reports; Lessons learned; Evidence collection; Compliance documentation; Audit documentation", "continuousLearning" : "Training sessions; Simulations; Tabletop exercises", "innovationCreativity" : "Automation opportunities", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "outcomesObjectives" : "Ensure timely response; Maintain cyber resilience; Align with MTTD goals; Align with MTTR goals", "qualificationsBasic" : "Perform deep-dive investigations, Conduct threat hunting, Support incident response reporting, Manage continuous logs availability", "qualificationsPreferred" : "MITRE ATT&CK mapping, Automation opportunities", "rawDescription" : "Role Mission The Senior Analyst - Cyber Security Incident Response is responsible for monitoring, detecting, and analyzing cybersecurity incidents through the Security Operations Centre (SOC) platform. The role supports the end-to-end incident lifecycle — including triage, investigation, containment, and closure — ensuring timely response to security events and maintaining cyber resilience. This role acts as the Level 2 (L2) Incident Responder, bridging SOC analysts and Incident Response management by performing deep technical analysis and coordinating with internal teams for resolution. Accountabilities: - Perform end-to-end incident triage and investigation of security alerts escalated from L1 SOC analysts. - Ensure timely incident analysis, containment, and escalation aligned with MTTD and MTTR goals. - Support the SIEM platform (Elastic Stack) by fine-tuning existing rules and suggesting new detections. - Conduct log analysis and correlation across multiple data sources (network, endpoint, and cloud). - Create and maintain incident documentation, reports, and lessons learned. - Support incident response playbook execution during containment and recovery phases. - Collaborate with IT, network, and application teams for incident remediation and root cause analysis. - Provide insights for use case improvements and participate in use case validation and testing. - Escalate confirmed incidents to CSIRT / Assistant Manager - Incident Response for further action. - Participate in post-incident reviews, contributing to process and detection improvements. - Monitor alerts generated from the SOC/SIEM and perform initial to intermediate-level investigations. - Review and validate security events from multiple log sources and identify legitimate threats. - Perform deep-dive investigations for incidents involving malware, phishing, insider threats, and cloud breaches. - Assist in detection rule creation and tuning under the guidance of senior incident responders. - Use frameworks like MITRE ATT&CK for mapping and improving detection quality. - Conduct threat hunting using Elastic Stack and related tools. - Collaborate with MSSP, CSIRT, and IT infrastructure teams to ensure timely incident handling. - Support incident response reporting, evidence collection, and documentation for compliance and audit. - Contribute to automation opportunities in detection and response workflows. - Participate in training sessions, simulations, and tabletop exercises to enhance readiness. - Responsible for the log source onboarding and managing the continuous logs availability on the SIEM platform. Requirements - Monitor alerts generated from the SOC/SIEM and perform initial to intermediate-level investigations. - Review and validate security events from multiple log sources and identify legitimate threats. - Perform deep-dive investigations for incidents involving malware, phishing, insider threats, and cloud breaches. - Assist in detection rule creation and tuning under the guidance of senior incident responders. - Use frameworks like MITRE ATT&CK for mapping and improving detection quality. - Conduct threat hunting using Elastic Stack and related tools. - Collaborate with MSSP, CSIRT, and IT infrastructure teams to ensure timely incident handling. - Support incident response reporting, evidence collection, and documentation for compliance and audit. - Contribute to automation opportunities in detection and response workflows. - Participate in training sessions, simulations, and tabletop exercises to enhance readiness. - Responsible for the log source onboarding and managing the continuous logs availability on the SIEM platform. #LI-JE1", "summaryDescription" : "Senior Incident Response Specialist, Cyber Security. Skills: Incident Response, Cyber Security, SIEM platform. Monitor security alerts. Investigate security alerts", "createdAt" : "2026-06-14T19:11:17.518", "lastUpdated" : "2026-06-16T02:39:21.304", "ingestTimestamp" : "2026-06-14T19:11:17.518", "mongoId" : "6a2c68fa74d8ee00a0905806", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Security alerts", "Security events", "Malware investigation", "Phishing investigation", "Insider threats", "Cloud breaches", "Detection rule creation", "Threat hunting", "Compliance reporting", "Audit support", "Simulation exercises", "Tabletop exercises", "Incident Response", "Cyber Security", "SIEM platform", "Incident triage", "Log analysis", "Root cause analysis", "Use case improvements", "Detection quality", "Incident handling", "Evidence collection", "Detection workflows", "Readiness enhancement", "Log source onboarding", "Cyber resilience", "MITRE ATT&CK", "Malware", "Phishing", "Elastic Stack", "SIEM" ], "skillCount" : 31, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.98 }, { "id" : "68b706967fc9a711f0f6f106", "title" : "Senior Security Incident Response Engineer", "company" : "Amazon.com Services LLC", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, amazon security", "salary" : { "min" : 143300.0, "max" : 247600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T03:15:22.523", "fingerprint" : "557fc71c43f8425ad3ede7e1896c755a137ec1863b4d9868b798c7018c19161b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3054814/apply", "externalId" : "9b21d22c-d0c3-4bd6-9b1b-3f576fbb97c6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Operating system security, Network security, Cryptography, Software security, Malware analysis, Forensics, Security operations, Incident response, Security automation, Cloud computing, AWS", "professionalSkills" : [ "Security engineering", "Threat landscape", "Security automation tooling" ], "hardSkillsList" : [ "Incident response lifecycle", "Security monitoring", "Programmatic automation", "Security issue prevention" ], "softSkillsList" : [ "Creative problem solving", "Critical thinking" ], "hardSkills" : [ { "name" : "Incident response lifecycle", "level" : "intermediate" }, { "name" : "Security monitoring", "level" : "intermediate" }, { "name" : "Programmatic automation", "level" : "intermediate" }, { "name" : "Security issue prevention", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Creative problem solving" }, { "name" : "Critical thinking" } ], "majorSkills" : "Incident response, Security automation, Cloud security", "majorSkillsList" : [ "Incident response", "Security automation", "Cloud security" ], "coreResponsibilities" : "Lead response to security issues, Conduct security monitoring, Conduct response activities, Design and build tooling, Enable programmatic automation, Lead security engineer, Provide security guidance, Provide technical guidance, Influence process and priorities, Improve security outcomes, Provide strategic guidance, Bar raise security issues, Escalate security issues, Identify prevention opportunities, Mentor junior engineers, Develop junior engineers", "teamCollaboration" : "Global team environment; Multiple security teams; Cross-functional teams", "domainKnowledge" : "Operating system security; Network security; Cryptography; Software security; Malware analysis; Forensics; Security operations; Incident response; Security intelligence; Cloud provider security", "domainList" : [ "operating-system-security", "network-security", "cryptography", "software-security", "malware-analysis", "forensics", "security-operations", "incident-response", "security-intelligence", "cloud-provider-security" ], "domainSpecificKnowledge" : [ "Operating system security", "Network security", "Cryptography", "Software security", "Malware analysis", "Forensics", "Security operations", "Incident response", "Security intelligence", "Cloud provider security" ], "toolProficiency" : [ "SOAR platforms", "SIEM platforms" ], "communicationSkills" : "Oral communication; Written communication", "continuousLearning" : "Learning about security domains", "innovationCreativity" : "Creative problem solving", "problemSolvingSkills" : "Creative problem solving; Critical problem solving", "outcomesObjectives" : "Improve security outcomes", "qualificationsBasic" : "BS degree in Computer Science or equivalent, 7+ years systems/network/application security, 5+ years on Security team, 1 year programming/scripting language, Experience leading junior engineers", "qualificationsPreferred" : "Excellent written/verbal communication, 7+ years security response/automation/threat intelligence, Malware analysis experience, Forensics experience, SOAR platforms experience, SIEM platforms experience, Experience with MS Windows, Linux, MacOS, Experience with Amazon Web Services", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Web Services team is looking for a passionate Senior Security Incident Response Engineer who can lead the response to security issues across the largest cloud provider in the world. You must thrive in dynamic/ambiguous situations, and think like both an attacker and defender, while working through the entire incident response lifecycle. You’ll be working in a global team environment where clear and accurate communication and collaboration on security issues is critical. In this role you’ll be conducting security monitoring and response activities for the Amazon internal network. We value broad and deep technical knowledge, specifically in the fields of operating system security, network security, cryptography, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence. We don’t expect you to be an expert in all of the domains mentioned above, but we do expect you to be excited to learn about them! You’ll apply your creative and critical problem solving skills to quickly design and build tooling that enables programmatic automation at a massive scale. You must have a passion for engineering solutions to complex security challenges, and recognize and fill gaps in capabilities. Above all, you should be passionate about information security, the threat landscape and security automation and tooling. Key job responsibilities - Work across multiple security teams as a lead security engineer providing security and technical guidance. - Influence your team’s and partners’ process, priorities, and choices by using data to improve security outcomes - Provide technical and strategic guidance to senior leaders and stakeholders through effective oral and written communications - Bar raise security issues and escalate appropriately - Identify opportunities to prevent security issues at scale - Mentor and develop teammates both technically and professionally About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - BS degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent related field. - 7+ years of demonstrated experience with a focus in areas such as systems, network, and/or application security. - 5+ years experience on a Security team, especially experience coordinating responses to security incidents. - 1 year proficiency with one high-level programming or scripting language. - Experience leading and coaching junior security engineers to improve their skills and effectiveness Preferred Qualifications: - Excellent written and verbal communication skills with the ability to adapt messaging to executive, technical, and non-technical audiences. - 7+ years experience working in security response, security automation tooling, or threat intelligence. - Experience with malware analysis, forensics, SOAR, SIEM platforms, and a variety of Operating Systems (MS Windows, Linux, MacOS) - Experience with Amazon Web Services. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Senior Security Incident Response Engineer at Amazon.com Services LLC. Skills: Incident response, Security automation, Cloud security. Lead response to security issues. Conduct security monitoring", "postedDate" : "2026-06-13T10:52:46.897", "createdAt" : "2026-06-13T10:52:46.897", "lastUpdated" : "2026-06-15T03:15:22.523", "ingestTimestamp" : "2026-06-13T10:52:46.897", "mongoId" : "68b706967fc9a711f0f6f106", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3054814/apply", "salaryAnnualMin" : 143300, "salaryAnnualMax" : 247600, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Incident response lifecycle", "Security monitoring", "Programmatic automation", "Security issue prevention", "Creative problem solving", "Critical thinking", "Incident response", "Security automation", "Cloud security", "Security engineering", "Threat landscape", "Security automation tooling", "Operating system security", "Network security", "Cryptography", "Software security", "Malware analysis", "Forensics", "Security operations", "Security intelligence", "Cloud provider security", "SOAR platforms", "SIEM platforms" ], "skillCount" : 23, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Computing" }, { "id" : "6a2c8c8374d8ee00a0975b5a", "title" : "Incident Response Lead", "company" : "WHOOP", "industry" : "Information Security", "salary" : { "min" : 130000.0, "max" : 170000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boston, MA", "locations" : [ "Boston, MA" ], "certifications" : [ "GCIH", "GCFA", "CISSP" ], "timestamp" : "2026-06-15T12:05:20.732", "fingerprint" : "bddddbefd297cde0f29d2286596a2e145615d870cd25df0e237c4a59536e642a", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/whoop/90e465bb-f1fb-4763-892e-320780db4f6f/application", "externalId" : "90e465bb-f1fb-4763-892e-320780db4f6f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 7, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "SIEM, EDR, Cloud security monitoring, Digital forensics, Threat detection", "professionalSkills" : [ "Incident command", "Root cause analysis", "Breach impact assessment", "Regulatory notification" ], "hardSkillsList" : [ "Incident response", "Digital forensics", "Threat detection", "SOC operations", "Host investigation", "Cloud investigation", "Log investigation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Digital forensics", "level" : "intermediate" }, { "name" : "Threat detection", "level" : "intermediate" }, { "name" : "SOC operations", "level" : "intermediate" }, { "name" : "Host investigation", "level" : "intermediate" }, { "name" : "Cloud investigation", "level" : "intermediate" }, { "name" : "Log investigation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident response, Digital forensics, Threat detection, SOC operations", "majorSkillsList" : [ "Incident response", "Digital forensics", "Threat detection", "SOC operations" ], "coreResponsibilities" : "Lead incident response activities, Serve as incident commander, Partner with SOC, Validate alerts, Guide investigations, Drive containment, Drive eradication, Conduct host investigations, Conduct cloud investigations, Conduct log investigations, Coordinate with forensic firms, Maintain incident response playbooks, Improve escalation procedures, Improve communication workflows, Lead post-incident reviews, Lead root cause analysis, Define remediation actions, Track remediation actions, Develop tabletop exercises, Execute incident simulations, Support breach impact assessments, Support regulatory notification, Improve detection capabilities, Improve response capabilities, Own incident metrics, Own incident reporting, Report response times, Report trends, Report risk reduction", "teamCollaboration" : "24x7 SOC provider; Cross-functional stakeholders; Security, IT, GRC, Legal", "projectManagementSkills" : [ "Remediation tracking" ], "domainKnowledge" : "Cloud-native environments; MITRE ATT&CK; GDPR; HIPAA; PCI", "domainList" : [ "cloud-native-environments", "mitre-att-ck", "gdpr", "hipaa", "pci" ], "domainSpecificKnowledge" : [ "Cloud-native environments", "MITRE ATT&CK", "GDPR", "HIPAA", "PCI" ], "toolProficiency" : [ "SIEM platforms", "EDR tools", "Cloud monitoring" ], "communicationSkills" : "Cross-functional coordination", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "On-call escalation rotation", "outcomesObjectives" : "Systemic risk reduction", "qualificationsBasic" : "7+ years incident response, Lead incident investigations, Host, cloud, log investigations, SIEM platforms expertise, EDR tools expertise, Cloud security monitoring expertise, Work with external SOC, Attack frameworks understanding, GDPR, HIPAA, PCI support, Excellent communication skills, Bachelor's degree or certifications", "qualificationsPreferred" : "GCIH certification, GCFA certification, CISSP certification", "workSiteFlexibility" : "Onsite", "rawDescription" : "At WHOOP, we’re on a mission to unlock human performance and healthspan. Our wearable technology provides personalized insights that help millions of members better understand their bodies and make smarter decisions about training, recovery, and lifestyle. We are seeking a Incident Response Lead to drive security incident response across the enterprise. In this role, you will serve as the primary internal escalation point and hands-on responder for security incidents, partnering closely with WHOOP’s 24x7 SOC provider and cross-functional stakeholders to investigate, contain, and remediate threats. This is a highly technical individual contributor role with significant ownership and visibility across Security, IT, GRC, and Legal. RESPONSIBILITIES: - - Lead hands-on incident response activities, serving as the primary internal escalation point for security events - Serve as the central incident commander across Security, IT, GRC, and Legal during active incidents - Partner with the SOC to validate alerts, guide investigations, and drive containment and eradication efforts - Conduct host, cloud, and log-based investigations, and coordinate with external forensic firms when needed - Maintain and continuously improve incident response playbooks, escalation procedures, and communication workflows - Lead post-incident reviews and root cause analysis, ensuring remediation actions are clearly defined and tracked - Develop and execute tabletop exercises and incident simulations to test and strengthen response readiness - Partner with GRC and Legal to support breach impact assessments and regulatory notification processes - Drive continuous improvement of detection and response capabilities across SIEM, EDR, cloud monitoring, and identity systems - Own incident metrics and reporting, including response times, trends, and systemic risk reduction initiatives - Participate in an on-call escalation rotation to provide after-hours incident leadership when required QUALIFICATIONS: - - 7+ years of experience in incident response, digital forensics, threat detection, or SOC operations - Proven experience leading incident investigations in complex, cloud-native environments - Strong experience conducting host, cloud, and log-based investigations - Hands-on expertise with SIEM platforms, EDR tools, and cloud security monitoring - Experience working with external SOC or MDR providers - Strong understanding of attack frameworks (MITRE ATT&CK) and their application to detection and response - Experience supporting breach response obligations under GDPR, HIPAA, PCI, or similar regulatory frameworks - Excellent communication skills with the ability to coordinate cross-functional stakeholders under pressure - Bachelor’s degree or relevant certifications (GCIH, GCFA, CISSP, or equivalent) This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $130,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements. ", "summaryDescription" : "Incident Response Lead at WHOOP. Skills: Incident response, Digital forensics, Threat detection, SOC operations. Lead incident response activities. Serve as incident commander", "createdAt" : "2026-06-14T04:00:46.619", "lastUpdated" : "2026-06-15T12:05:20.732", "ingestTimestamp" : "2026-06-14T04:00:46.619", "mongoId" : "6a2c8c8374d8ee00a0975b5a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 170000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Incident response", "Digital forensics", "Threat detection", "SOC operations", "Host investigation", "Cloud investigation", "Log investigation", "Leadership", "Incident command", "Root cause analysis", "Breach impact assessment", "Regulatory notification", "Remediation tracking", "Cloud-native environments", "MITRE ATT&CK", "GDPR", "HIPAA", "PCI", "GCIH", "GCFA", "CISSP", "SIEM platforms", "EDR tools", "Cloud monitoring" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "68c2e418f8b1b0376634c36a", "title" : "Security Engineer, Incident Response, CorpSec", "company" : "Amazon.com Services LLC", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, amazon security", "salary" : { "min" : 125500.0, "max" : 212800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:14:41.009", "fingerprint" : "1d73ed9116d8a3da3a8809fe15ae6abbeb90fed1911a7e130db33978905c1cf9", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3079013/apply", "externalId" : "6e9703e8-c44e-4f5b-9f27-1aa702f0786e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Operating system security, Network security, Cryptography, Software security, Threat hunting, Detection engineering, Malware analysis, Forensics, Security operations, Incident response, Security intelligence, Programming language, Scripting language, Amazon Web Services", "professionalSkills" : [ "Security monitoring", "Response activities" ], "hardSkillsList" : [ "Incident response lifecycle", "Security monitoring", "Response activities", "Threat hunting", "Detection engineering", "Malware analysis", "Forensics", "Security operations", "Security intelligence" ], "softSkillsList" : [ "Leadership", "Curiosity", "Critical thinking" ], "hardSkills" : [ { "name" : "Incident response lifecycle", "level" : "intermediate" }, { "name" : "Security monitoring", "level" : "intermediate" }, { "name" : "Response activities", "level" : "intermediate" }, { "name" : "Threat hunting", "level" : "intermediate" }, { "name" : "Detection engineering", "level" : "intermediate" }, { "name" : "Malware analysis", "level" : "intermediate" }, { "name" : "Forensics", "level" : "intermediate" }, { "name" : "Security operations", "level" : "intermediate" }, { "name" : "Security intelligence", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Curiosity" }, { "name" : "Critical thinking" } ], "majorSkills" : "Incident response, Security engineering, Threat intelligence", "majorSkillsList" : [ "Incident response", "Security engineering", "Threat intelligence" ], "coreResponsibilities" : "Lead response to security issues, Conduct security monitoring, Conduct response activities", "teamCollaboration" : "Global team environment; Security issues", "domainKnowledge" : "Operating system security; Network security; Cryptography; Software security; Threat hunting; Detection engineering; Malware analysis; Forensics; Security operations; Incident response; Security intelligence; Cloud provider", "domainList" : [ "operating-system-security", "network-security", "cryptography", "software-security", "threat-hunting", "detection-engineering", "malware-analysis", "forensics", "security-operations", "incident-response", "security-intelligence", "cloud-provider" ], "domainSpecificKnowledge" : [ "Operating system security", "Network security", "Cryptography", "Software security", "Threat hunting", "Detection engineering", "Malware analysis", "Forensics", "Security operations", "Incident response", "Security intelligence", "Cloud provider" ], "toolProficiency" : [ "SOAR", "SIEM platforms" ], "communicationSkills" : "Clear communication; Accurate communication", "continuousLearning" : "Learn about security domains", "problemSolvingSkills" : "Think like attacker; Think like defender", "qualificationsBasic" : "BS degree in Computer Science or equivalent, 3 years systems, network, or application security experience, 3 years experience on Security team, Coordinating security incident responses, Proficiency with one high-level programming or scripting language", "qualificationsPreferred" : "Experience in security operations or incident response, Experience in security automation tooling, Experience in threat intelligence, Familiarity with threat hunting, Familiarity with detection engineering, Familiarity with malware analysis, Familiarity with forensics, Familiarity with SOAR, Familiarity with SIEM platforms, Familiarity with variety of Operating Systems, Experience with Amazon Web Services", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS is looking for a passionate Security Engineer, Incident Response who can lead the response to security issues across the largest cloud provider in the world. You must thrive in high-pressure situations, and think like both an attacker and defender, while working through the entire incident response lifecycle. You’ll be working in a global team environment where clear and accurate communication and collaboration on security issues is critical. In this role you’ll be conducting security monitoring and response activities for the Amazon internal network. We value broad and deep technical knowledge, specifically in the fields of operating system security, network security, cryptography, software security, threat hunting, detection engineering, malware analysis, forensics, security operations, incident response, and emergent security intelligence. We don’t expect you to be an expert in all of the domains mentioned above, but we do expect you to be excited to learn about them! About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - BS degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent related field. Or equivalent industry certification. - 3 years of demonstrated experience with a focus in areas such as systems, network, and/or application security. - 3 years experience on a Security team, especially experience coordinating responses to security incidents. Proficiency with one high-level programming or scripting language. Preferred Qualifications: - Experience working in security operations or incident response, security automation tooling, or threat intelligence. - Familiarity with threat hunting, detection engineering, malware analysis, forensics, SOAR, SIEM platforms, and a variety of Operating Systems (MS Windows, Linux, MacOS). - Experience with Amazon Web Services. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Security Engineer, Incident Response, CorpSec at Amazon.com Services LLC. Skills: Incident response, Security engineering, Threat intelligence. Lead response to security issues. Conduct security monitoring", "postedDate" : "2026-06-13T11:16:05.380", "createdAt" : "2026-06-13T11:16:05.380", "lastUpdated" : "2026-06-15T02:14:41.009", "ingestTimestamp" : "2026-06-13T11:16:05.380", "mongoId" : "68c2e418f8b1b0376634c36a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3079013/apply", "salaryAnnualMin" : 125500, "salaryAnnualMax" : 212800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Incident response lifecycle", "Security monitoring", "Response activities", "Threat hunting", "Detection engineering", "Malware analysis", "Forensics", "Security operations", "Security intelligence", "Leadership", "Curiosity", "Critical thinking", "Incident response", "Security engineering", "Threat intelligence", "Operating system security", "Network security", "Cryptography", "Software security", "Cloud provider", "SOAR", "SIEM platforms" ], "skillCount" : 22, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Computing" }, { "id" : "6a2c8bbe74d8ee00a097397f", "title" : "Project Manager (Incident Response)", "company" : "MOXFIVE", "industry" : "PMO", "salary" : { "min" : 80000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "CAPM", "PMP", "CSM" ], "timestamp" : "2026-06-15T05:22:05.118", "fingerprint" : "3d1634295f9f4c519ba215312b85f54aa5fdb74d333a0d872e01a70dca4acf3e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/moxfive/67da822e-6f01-4495-be15-23a58c291040/application", "externalId" : "67da822e-6f01-4495-be15-23a58c291040", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Financial tracking", "Budget monitoring", "Time tracking", "Project accounting" ], "hardSkills" : [ { "name" : "Financial tracking", "level" : "intermediate" }, { "name" : "Budget monitoring", "level" : "intermediate" }, { "name" : "Time tracking", "level" : "intermediate" }, { "name" : "Project accounting", "level" : "intermediate" } ], "majorSkills" : "Incident response, Project management, Client communication", "majorSkillsList" : [ "Incident response", "Project management", "Client communication" ], "coreResponsibilities" : "Coordinate incident response projects, Align technical workstreams, Serve as connection to clients, Serve as connection to technical teams, Serve as connection to legal counsel, Serve as connection to stakeholders, Own project documentation, Generate Statements of Work, Generate change orders, Generate level of efforts, Compile status updates, Distribute status updates, Monitor project budgets, Track time, Track expenses, Flag scope creep, Coordinate scheduling for meetings, Coordinate scheduling for technical activities, Coordinate scheduling for stakeholder briefings, Identify project risks, Surface project risks, Contribute to process improvement, Contribute to system improvement", "teamCollaboration" : "Cross-functional workstreams; Client coordination; Technical team coordination; Legal counsel coordination; Stakeholder coordination", "projectManagementSkills" : [ "Project coordination", "Project management", "Milestone logging", "Deliverable scheduling", "Call cadence management", "Scope creep management", "Risk identification" ], "domainKnowledge" : "Incident response; Cybersecurity; IT services; Ransomware attacks; Forensics; Restoration; Remediation; Legal documentation; Client communications", "domainList" : [ "incident-response", "cybersecurity", "it-services", "ransomware-attacks", "forensics", "restoration", "remediation", "legal-documentation", "client-communications" ], "domainSpecificKnowledge" : [ "Incident response", "Cybersecurity", "IT services", "Ransomware attacks", "Forensics", "Restoration", "Remediation", "Legal documentation", "Client communications" ], "toolProficiency" : [ "Microsoft Office", "Excel", "PowerPoint", "Salesforce", "HubSpot" ], "communicationSkills" : "Status reports; Client-facing documentation; Stakeholder briefings", "documentationSkills" : "Project documentation; Trackers; Status reports; Milestone logs; Deliverable schedules; Call cadence", "continuousLearning" : "Process improvement; System improvement", "problemSolvingSkills" : "Complexity management", "specialRequirements" : "On-call schedule rotation", "outcomesObjectives" : "Keep projects organized; Shape client experience; Keep response on track; Maintain client trust; Engagements close with precision; Engagements close with professionalism", "qualificationsBasic" : "3+ years project coordination experience, 3+ years project management experience, Bachelor's degree or equivalent experience", "qualificationsPreferred" : "Background in consulting, Background in professional services, Background in client-facing coordination, Exposure to cybersecurity, Exposure to IT services, Exposure to incident response, Experience generating SOWs, Experience generating proposals, Experience generating contract documentation, Familiarity with legal requirements, Familiarity with insurance requirements, Experience with CRM systems, CAPM certification, PMP certification, CSM certification, Actively working toward certification", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Project Manager (Incident Response) Who You Are You are the person who makes chaos look manageable. When a cyberattack hits and five workstreams are spinning at once, you're the one holding the center, tracking every moving part, keeping every stakeholder informed, and making sure nothing falls through the cracks. You don't need to speak fluent threat actor, but you know exactly what needs to happen next and who needs to know about it. You speak with clients just as fluently as you speak with the technical team. You know the difference between a status update that actually helps and one that just creates more questions. You've managed projects under pressure before, and you've learned that in high-stakes environments, precision and calm are superpowers. You're wired for complexity. Juggling 5–8 concurrent engagements doesn't overwhelm you, it's where you do your best work. You care about the details that others overlook, because you know those details are what keep a response on track and a client's trust intact. Why You Matter You'll be joining MOXFIVE as a Project Manager supporting our Incident Response practice - the operational backbone that keeps our engagements running when organizations need us most. When ransomware strikes, the technical work is only part of the story. Forensics, restoration, remediation, legal documentation, client communications all must move simultaneously, and someone has to orchestrate it all. That's you. You're the reason our technical teams can stay focused on the response itself, our clients stay informed without feeling lost, and our engagements close with the precision and professionalism MOXFIVE is known for. Your work doesn't just keep projects organized. It directly shapes how organizations experience one of the most stressful moments they'll ever face. What You'll Do - Coordinate incident response projects across concurrent technical workstreams keeping everything and everyone aligned - Serve as the connection between clients, technical teams, legal counsel, and internal MOXFIVE stakeholders - Own project documentation: trackers, status reports, milestone logs, deliverable schedules, call cadence. They must be accurate, complete, and always current - Generate Statements of Work, change orders, and level of efforts with clear scope and pricing - Compile and distribute timely status updates that tell the story of where an engagement stands - Monitor project budgets, track time and expenses, and flag potential scope creep before they become a problem - Coordinate scheduling for client meetings, technical activities, and stakeholder briefings across a portfolio of active engagements - Identify and surface project risks early, working with stakeholders to keep things on course - Participate in a rotating on-call schedule (roughly once every six weeks) to support active incident response operations - Contribute to the ongoing improvement of MOXFIVE's project management processes and systems What You'll Bring - 3+ years of project coordination or project management experience, ideally in consulting, professional services, or technology environments - Exceptional organizational skills and meticulous attention to detail, you manage multiple concurrent projects without losing track of what matters - Strong written and verbal communication skills, with the ability to create clear, confident status reports and client-facing documentation - Proficiency with project management platforms - Advanced skills in Microsoft Office, particularly Excel and PowerPoint - Comfort interfacing with clients, partners, and senior stakeholders in fast-moving, high-pressure situations - Financial tracking experience - budget monitoring, time tracking, and basic project accounting - A process-oriented mindset with an eye for where things can be done better - Bachelor's degree in business, communications, or a related field. Or the equivalent in real-world experience Bonus points for: - Background in consulting, professional services, or client-facing coordination roles - Exposure to cybersecurity, IT services, or incident response environments - Experience generating SOWs, proposals, or contract documentation - Familiarity with legal or insurance-related project requirements - Experience with CRM systems like Salesforce or HubSpot - CAPM, PMP, CSM, or other project management certification (or actively working toward one)", "summaryDescription" : "Project Manager (Incident Response) at MOXFIVE. Skills: Incident response, Project management, Client communication. Coordinate incident response projects. Align technical workstreams", "createdAt" : "2026-06-13T22:06:35.396", "lastUpdated" : "2026-06-15T05:22:05.118", "ingestTimestamp" : "2026-06-13T22:06:35.396", "mongoId" : "6a2c8bbe74d8ee00a097397f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 120000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Financial tracking", "Budget monitoring", "Time tracking", "Project accounting", "Incident response", "Project management", "Client communication", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Project coordination", "Milestone logging", "Deliverable scheduling", "Call cadence management", "Scope creep management", "Risk identification", "Cybersecurity", "IT services", "Ransomware attacks", "Forensics", "Restoration", "Remediation", "Legal documentation", "Client communications", "CAPM", "PMP", "CSM", "Microsoft Office", "Excel", "PowerPoint", "Salesforce", "HubSpot" ], "skillCount" : 36, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25145474d8ee00a00bb3b2", "title" : "Senior Security Engineer, AWS Security Incident Response", "company" : "Amazon Web Services Japan GK", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, Cloud Computing", "salary" : { "min" : 1.2E7, "max" : 1.8E7, "currency" : "JPY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Security Engineer in Tokyo, Japan, adjusted for AWS's size and the technology industry." }, "location" : "Tokyo, JPN", "locations" : [ "Tokyo, JPN" ], "certifications" : [ "GCIH", "GSEC", "GREM", "GCFA", "CISSP" ], "timestamp" : "2026-06-15T08:24:56.602", "fingerprint" : "a57d3db022abec12088d7bb9660b2ed2ff73f018f6b5050988fd19a160c05a1a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10441597/apply", "externalId" : "79b6888c-343c-4289-bbab-a95d6a41e1f2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tokyo", "country" : "Japan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "35.6768601,139.7638947" } ], "locationText" : "Tokyo, Japan", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Python, Java, C++, AWS, Amazon GuardDuty, AWS CloudTrail, AWS Security Hub, AWS IAM", "professionalSkills" : [ "Malware analysis", "Forensic analysis", "Attribution skills", "System design", "Automation development", "Detection engineering", "Incident response", "Threat monitoring", "Security operations" ], "hardSkillsList" : [ "Scripting", "Programming", "Code review", "Log analysis", "Automation", "Command line tools", "Security issue identification", "Risk assessment", "Mitigation planning", "Vulnerability identification", "Attack pattern analysis", "Remediation" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Programming", "level" : "intermediate" }, { "name" : "Code review", "level" : "intermediate" }, { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" }, { "name" : "Command line tools", "level" : "intermediate" }, { "name" : "Security issue identification", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Mitigation planning", "level" : "intermediate" }, { "name" : "Vulnerability identification", "level" : "intermediate" }, { "name" : "Attack pattern analysis", "level" : "intermediate" }, { "name" : "Remediation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Security Incident Response, Automation, AI Feedback Loops, Detection Engineering", "majorSkillsList" : [ "Security Incident Response", "Automation", "AI Feedback Loops", "Detection Engineering" ], "coreResponsibilities" : "Build automation mechanisms, Investigate complex security incidents, Build frameworks for scalable detection, Build frameworks for auto-remediation, Architect AI feedback loops, Respond to threats, Build detection enhancements, Build auto-remediation playbooks, Build AI training pipelines, Lead incident response for customers, Scope blast radius, Coordinate containment, Guide remediation, Walk customers through compromises, Build pipelines to capture investigation patterns, Translate patterns into detection rules, Translate patterns into auto-remediation, Measure impact on investigation volume, Measure impact on investigation accuracy, Build mechanisms for engineer contribution, Build AI feedback loops, Improve autonomous investigation accuracy, Define and track metrics, Measure automation effectiveness, Reduce false positives, Increase auto-resolution coverage, Track engineer contribution rates, Mentor junior engineers, Structure artifacts as reusable automation inputs, Participate in on-call rotations, Review automation dashboard metrics, Investigate new attack patterns, Analyze malware behavior, Extract indicators, Build detection rules, Step into high-severity incidents, Analyze logs, Correlate indicators across accounts, Codify attack chains, Improve AI agent performance, Review and approve detection rule contributions", "teamCollaboration" : "Cross-functional teams; Leadership collaboration", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Attack patterns; Supply chain attacks; Cryptomining; Cloud-native architecture; Security operations", "domainList" : [ "attack-patterns", "supply-chain-attacks", "cryptomining", "cloud-native-architecture", "security-operations" ], "domainSpecificKnowledge" : [ "Attack patterns", "Supply chain attacks", "Cryptomining", "Cloud-native architecture", "Security operations" ], "toolProficiency" : [ "AWS" ], "communicationSkills" : "Customer calls; Executive presentations", "continuousLearning" : "One-on-one coaching", "innovationCreativity" : "Prototype development", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Data-driven decision making", "specialRequirements" : "On-call rotation, 24/7 follow-the-sun operating model", "outcomesObjectives" : "Reduce false positives; Increase auto-resolution coverage; Improve autonomous investigation accuracy", "qualificationsBasic" : "5+ years scripting, programming, or security code review, Bachelor's degree or above in Computer Science, Computer Engineering, Cybersecurity, or other related discipline, Speak, write, and read fluently in Japanese, 5+ years troubleshooting systems issues, analyzing logs, automating complex tasks using command line tools, and identifying security issues, risks, and developing mitigation plans, Experience in industry-based security vulnerabilities identification, attack patterns, and remediation, Experience as a mentor, tech lead, or leading an engineering team", "qualificationsPreferred" : "Master's degree in Computer Science, Information Security, or a related field, Experience in automation or monitoring frameworks, deployment or development, Information security professional certification (GCIH, GSEC, GREM, GCFA, CISSP, or equivalent), Experience with AWS services in a security operations context", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Security Incident Response is looking for a Senior Security Engineer who builds the automation mechanisms that scale security response. You will investigate complex security incidents hands-on, build the frameworks that turn investigation expertise into scalable detection and auto-remediation, and architect the AI feedback loops that make the service smarter with every investigation. The AWS Security Incident Response team provides 24/7 security response through a follow-the-sun operating model. The service combines automated triage workflows, AI-powered investigation agents, and human security analysts to respond to threats across customer AWS environments at massive scale. Our AI systems autonomously resolve over 90% of routine investigations within minutes. The next challenge is building the mechanisms that accelerate this further — enabling every engineer on the team to contribute to detection and automation quality from their investigation work. Your deep understanding of how attacks work — from initial exploitation through lateral movement to data exfiltration — is what makes your automation effective. You will build detection enhancements, auto-remediation playbooks, and AI training pipelines that catch real threats, not just generate noise. We treat every investigation as a confirmed security incident until the data proves otherwise. Native Japanese language skills and fluent English language skills in speaking, reading, and writing. Key job responsibilities - Investigate and respond to complex security incidents hands-on — applying malware analysis, forensic analysis, or attribution skills to credential compromise, data exfiltration, supply chain attacks, and cryptomining - Lead incident response for customers during high-severity events: scope blast radius, coordinate containment, guide remediation, and get on calls with customers to walk them through what was compromised and the specific steps to contain the threat - Own the response-to-automation flywheel: build pipelines that capture investigation patterns (including Trust & Safety abuse cases), translate them into detection rules and auto-remediation, and measure impact on investigation volume and accuracy - Build mechanisms that enable every engineer on the team to contribute detection rules, automation playbooks, and AI training data — and build the AI feedback loops that ensure human corrections systematically improve autonomous investigation accuracy - Define and track metrics that measure automation effectiveness: false positive reduction, auto-resolution coverage, and engineer contribution rates to the pipeline - Mentor junior engineers on investigation methodology and structuring artifacts as reusable automation inputs - Participate in on-call rotations as part of the 24/7 follow-the-sun operating model, including weekends A day in the life - Review automation dashboard metrics: AI agent resolution rates, false positive trends, and engineer-submitted detection rules going live - Investigate new attack patterns the AI is struggling with — analyze malware behavior, extract indicators, and build detection rules that catch the pattern without generating false positives - Step into high-severity incidents directly — analyzing logs, correlating indicators across accounts, scoping blast radius, and getting on a call with the customer to guide containment - Codify attack chains from investigations into detection rules and AI agent improvements so the system catches the pattern autonomously next time - Review and approve detection rule contributions from junior engineers using your contribution framework About the team The AWS Security Incident Response team provides 24/7 threat monitoring, investigation, and response for customer AWS environments. The team is driving a strategic transformation — raising operational standards, building AI-powered investigation capabilities, and expanding coverage. We respond to customer requests within minutes. Zero queue tolerance is the operating standard. We value engineers who solve root causes over those who close tickets. Senior engineers enjoy close collaboration with leadership, one-on-one coaching, and the opportunity to shape the future of security operations at AWS scale. Basic Qualifications: - 5+ years of scripting, programming, or security code review in a common language, such as Python, Java or C++ experience - Bachelor's degree or above in Computer Science, Computer Engineering, Cybersecurity, or other related discipline - Speak, write, and read fluently in Japanese - 5+ years of non-internship experience in troubleshooting systems issues, analyzing logs, automating complex tasks using command line tools, and identifying security issues, risks, and developing mitigation plans - Experience (non-internship) in industry-based security vulnerabilities identification, attack patterns, and remediation techniques; including experience as a mentor, tech lead, or leading an engineering team Preferred Qualifications: - Master's degree in Computer Science, Information Security, or a related field - Experience in automation or monitoring frameworks, deployment or development - Knowledge of compliance and security standards across the enterprise IT landscape - * Information security professional certification (GCIH, GSEC, GREM, GCFA, CISSP, or equivalent) - * Experience with AWS services in a security operations context (Amazon GuardDuty, AWS CloudTrail, AWS Security Hub, AWS IAM) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Senior Security Engineer, AWS Security Incident Response at Amazon Web Services Japan GK. Skills: Security Incident Response, Automation, AI Feedback Loops, Detection Engineering. Build automation mechanisms. Investigate complex security incidents", "postedDate" : "2026-06-13T18:41:50.371", "createdAt" : "2026-06-13T18:41:50.371", "lastUpdated" : "2026-06-15T08:24:56.602", "ingestTimestamp" : "2026-06-13T18:41:50.371", "mongoId" : "6a25145474d8ee00a00bb3b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10441597/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Scripting", "Programming", "Code review", "Log analysis", "Automation", "Command line tools", "Security issue identification", "Risk assessment", "Mitigation planning", "Vulnerability identification", "Attack pattern analysis", "Remediation", "Mentoring", "Security Incident Response", "AI Feedback Loops", "Detection Engineering", "Malware analysis", "Forensic analysis", "Attribution skills", "System design", "Automation development", "Detection engineering", "Incident response", "Threat monitoring", "Security operations", "Roadmap planning", "Attack patterns", "Supply chain attacks", "Cryptomining", "Cloud-native architecture", "GCIH", "GSEC", "GREM", "GCFA", "CISSP", "AWS" ], "skillCount" : 36, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "69e104402beec4dd3def2577", "title" : "Security Engineer, AWS Security Incident Response", "company" : "Amazon Web Services", "industry" : "Solutions Architect, Systems Security Engineering, Cloud Computing", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Security Engineer in Singapore, adjusted for the technology industry and a large company size." }, "location" : "SGP", "locations" : [ "SGP" ], "certifications" : [ "GCIH", "GSEC", "Security+" ], "timestamp" : "2026-06-15T02:22:21.224", "fingerprint" : "40bb89751ca82072e1830c381dd327c4aca04b10b3800fda172ae2e11fc89203", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10386227/apply", "externalId" : "bf3e3eb2-1460-4e11-bafb-1fe3f4b46363", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "AWS, Amazon GuardDuty, CrowdStrike Falcon, Wiz Defend", "professionalSkills" : [ "Security response", "Threat detection", "Incident response", "Security automation", "Security posture improvement", "Risk assessment", "Vulnerability assessment", "Remediation proposal" ], "hardSkillsList" : [ "Threat analysis", "Security monitoring", "Incident documentation", "Incident reporting", "Auto-remediation capabilities" ], "softSkillsList" : [ "Learning new concepts" ], "hardSkills" : [ { "name" : "Threat analysis", "level" : "intermediate" }, { "name" : "Security monitoring", "level" : "intermediate" }, { "name" : "Incident documentation", "level" : "intermediate" }, { "name" : "Incident reporting", "level" : "intermediate" }, { "name" : "Auto-remediation capabilities", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Learning new concepts" } ], "majorSkills" : "Incident response, Threat detection, Security automation", "majorSkillsList" : [ "Incident response", "Threat detection", "Security automation" ], "coreResponsibilities" : "Respond to threat findings, Identify security threats, Evaluate security threats, Communicate security threats, Propose remediation for security issues, Contribute to security automation development, Contribute to security posture improvements, Track effectiveness of detective controls, Report effectiveness of detective controls, Develop processes for response effectiveness, Develop policies for response effectiveness, Monitor networks for potential threats, Monitor systems for potential threats, Perform triage for security alerts, Document suspicious activity, Report security issues, Perform threat detection, Perform incident response, Detect cyber threats, Mitigate cyber threats, Protect AWS Customers, Learn new technologies, Learn new procedures", "teamCollaboration" : "Work alongside security engineers; Work with partner teams", "domainKnowledge" : "AWS Security; Incident response; Threat monitoring; Detective controls; Protective controls; Attack techniques; Cyber threats", "domainList" : [ "aws-security", "incident-response", "threat-monitoring", "detective-controls", "protective-controls", "attack-techniques", "cyber-threats" ], "domainSpecificKnowledge" : [ "AWS Security", "Incident response", "Threat monitoring", "Detective controls", "Protective controls", "Attack techniques", "Cyber threats" ], "toolProficiency" : [ "CrowdStrike Falcon", "Wiz Defend" ], "communicationSkills" : "Explain technical concepts", "documentationSkills" : "Document suspicious activity", "continuousLearning" : "Learning new concepts; Learning new technologies; Learning new procedures", "problemSolvingSkills" : "Work through ambiguity; Identify suspicious activity", "specialRequirements" : "On-call support, Periodic on-call responsibilities, On-call responsibilities including weekends", "outcomesObjectives" : "Keep customers secure; Increase security response effectiveness; Minimize disruption to customer workloads", "qualificationsBasic" : "Bachelor's degree in Engineering, Experience with web protocols, Experience with common security attacks, Experience with remediation, Knowledge of system, Knowledge of network, Knowledge of OS, Experience solving problems by writing code, Experience solving problems with scripts", "qualificationsPreferred" : "Experience with AWS services, Experience with other cloud offerings, Experience triaging security alerts, Front-line analysis experience, Escalation experience, GCIH certification, GSEC certification, Security+ certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Security Incident Response is looking for technical Security Engineers that are passionate about learning new concepts and work well within a team environment to keep customers secure. We value engineers that can work through ambiguity to identify suspicious activity, lead security response, and can explain technical security concepts to non-technical audiences. Key job responsibilities * Respond to threat findings that indicate unauthorized activity has occurred * Identify, evaluate and communicate security threats, risks and vulnerabilities, and propose recommended remediation for security issues. * Contribute to the development of security automation and security posture improvements. * Track and report on the effectiveness of AWS detective controls such as Amazon GuardDuty and partner products such as CrowdStrike Falcon or Wiz Defend * Develop processes and policies to increase security response effectiveness. * On-call support: This role requires periodic on-call responsibilities including weekends. A day in the life As a Security Engineer in AWS Security Incident Response, your responsibilities include monitoring networks and systems for potential threats, performing triage for security alerts, documenting suspicious activity, and reporting issues so they can be adequately handled. You will work alongside our security engineers and partner teams to perform daily threat detection and incident response, using the full capability of AWS technologies and services to detect and mitigate cyber threats at a massive scale and help protect AWS Customers. You should also enjoy learning about the most up-to-date new technologies and procedures to protect information systems and data. About the team AWS Security Incident Response provides 24/7 threat monitoring, investigation, and response across for customer’s AWS environments. The service enhances existing security capabilities by providing security monitoring for all native AWS services and supports vendor agnostic detective and protective controls to provide holistic security controls for customers. This is done by leveraging data on common attack techniques to enhance detective controls and incident response, then building auto-remediation capabilities to minimize disruption to customer workloads. When a security event does happen, you will be there provide guidance. Basic Qualifications: - Bachelor's degree in Engineering, Computer Science, or a related field - Experience with web protocols, common security attacks, and remediation (non-internship) - Knowledge of system, network and OS - Experience solving basic problems by writing code or scripts with some assistance Preferred Qualifications: - Experience with AWS services or other cloud offerings - Experience triaging security alerts, front-line analysis, and escalation - GCIH (GIAC Certified Incident Handler) or GSEC (GIAC Security Essentials) or Security+ Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Security Engineer, AWS Security Incident Response at Amazon Web Services. Skills: Incident response, Threat detection, Security automation. Respond to threat findings. Identify security threats", "postedDate" : "2026-06-13T04:14:17.343", "createdAt" : "2026-06-13T04:14:17.343", "lastUpdated" : "2026-06-15T02:22:21.224", "ingestTimestamp" : "2026-06-13T04:14:17.343", "mongoId" : "69e104402beec4dd3def2577", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10386227/apply", "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Threat analysis", "Security monitoring", "Incident documentation", "Incident reporting", "Auto-remediation capabilities", "Learning new concepts", "Incident response", "Threat detection", "Security automation", "Security response", "Security posture improvement", "Risk assessment", "Vulnerability assessment", "Remediation proposal", "AWS Security", "Threat monitoring", "Detective controls", "Protective controls", "Attack techniques", "Cyber threats", "GCIH", "GSEC", "Security+", "CrowdStrike Falcon", "Wiz Defend" ], "skillCount" : 25, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69fc49a74c40e2acd1a8342e", "title" : "Cybersecurity Incident Responder", "company" : "Hyundai Capital America", "industry" : "Cybersecurity", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Cybersecurity Incident Responder in Irvine, United States, adjusted for the financial services industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T09:24:24.152", "fingerprint" : "7c883f724c7aebffb309e18fda9f927b1ceb1e3f904e382d522fc02772c83323", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=112985", "externalId" : "112985", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "technicalSkills" : "SIEM, EDR, Monitoring, Vulnerability management, Cloud environments, Endpoint data, Log data, Cloud data, Threat intelligence, Detection rules, Response automation", "professionalSkills" : [ "Incident response", "Threat detection", "Security monitoring", "Forensic analysis", "Detection engineering", "Risk communication", "Performance communication" ], "hardSkillsList" : [ "Incident lifecycle management", "Root cause analysis", "Alert triage", "Threat analysis", "SIEM tuning", "Detection tuning", "AI tuning", "Signal quality improvement", "False positive reduction", "Detection rule development", "Signature development", "Alert logic development", "Automation implementation", "Enrichment implementation", "Log visibility", "Telemetry coverage" ], "softSkillsList" : [ "Continuous learning" ], "hardSkills" : [ { "name" : "Incident lifecycle management", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Alert triage", "level" : "intermediate" }, { "name" : "Threat analysis", "level" : "intermediate" }, { "name" : "SIEM tuning", "level" : "intermediate" }, { "name" : "Detection tuning", "level" : "intermediate" }, { "name" : "AI tuning", "level" : "intermediate" }, { "name" : "Signal quality improvement", "level" : "intermediate" }, { "name" : "False positive reduction", "level" : "intermediate" }, { "name" : "Detection rule development", "level" : "intermediate" }, { "name" : "Signature development", "level" : "intermediate" }, { "name" : "Alert logic development", "level" : "intermediate" }, { "name" : "Automation implementation", "level" : "intermediate" }, { "name" : "Enrichment implementation", "level" : "intermediate" }, { "name" : "Log visibility", "level" : "intermediate" }, { "name" : "Telemetry coverage", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Continuous learning" } ], "majorSkills" : "Incident response, Threat detection, Security monitoring, SIEM platforms", "majorSkillsList" : [ "Incident response", "Threat detection", "Security monitoring", "SIEM platforms" ], "coreResponsibilities" : "Serve as lead responder for cybersecurity incidents, Correlate data from endpoints, Correlate data from networks, Correlate data from cloud environments, Identify true positives, Escalate critical incidents, Own incident lifecycle, Perform forensic analysis, Develop incident response playbooks, Maintain incident response playbooks, Execute incident response playbooks, Coordinate MSSP responders, Direct MSSP responders, Validate escalation, Ensure response quality, Maintain accurate incident records, Maintain investigation notes, Maintain remediation documentation, Produce incident metrics, Produce SOC KPIs, Maintain incident response documentation, Maintain SOC procedures, Lead post incident reviews, Document lessons learned, Drive measurable improvements, Actively monitor security alerts, Investigate security alerts, Validate security alerts, Perform advanced alert triage, Perform advanced threat analysis, Correlate telemetry, Distinguish threats from noise, Tune SIEM detections, Optimize SIEM detections, Tune SIEM analytics, Optimize SIEM analytics, Tune SIEM alerting logic, Optimize SIEM alerting logic, Tune SIEM AI, Optimize SIEM AI, Leverage threat intelligence platforms, Identify emerging financial sector threats, Translate intelligence into detection use cases, Refine detection rules, Refine signatures, Refine alert logic, Align logic to threat activity, Implement response automation, Implement enrichment, Accelerate triage, Accelerate containment, Partner with architecture teams, Partner with engineering teams, Ensure log visibility, Ensure telemetry coverage, Collaborate with IT Infrastructure, Collaborate with IAM, Collaborate with DLP, Collaborate with Application Security, Collaborate with Cloud teams, Support vulnerability management activities, Provide incident driven security input, Provide input into cloud migrations, Provide input into application launches, Provide input into infrastructure changes", "teamCollaboration" : "Co-managed SOC model; Cross functional response; Security integration; IT Infrastructure collaboration; IAM collaboration; DLP collaboration; Application Security collaboration; Cloud teams collaboration", "domainKnowledge" : "Financial services; MITRE ATT&CK framework; Adversary tactics; Adversary techniques; Financial sector threats; HIPAA; PCI-DSS; NIST; ISO 27001; GDPR", "domainList" : [ "financial-services", "mitre-att-ck-framework", "adversary-tactics", "adversary-techniques", "financial-sector-threats", "hipaa", "pci-dss", "nist", "iso-27001", "gdpr" ], "domainSpecificKnowledge" : [ "Financial services", "MITRE ATT&CK framework", "Adversary tactics", "Adversary techniques", "Financial sector threats", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR" ], "toolProficiency" : [ "Splunk", "Crowdstrike", "Rapid 7" ], "communicationSkills" : "Documentation skills", "documentationSkills" : "Incident records; Investigation notes; Remediation documentation; Incident response documentation; Playbooks; SOC procedures; Lessons learned", "continuousLearning" : "Passion for continuous learning; Staying ahead of emerging threats", "problemSolvingSkills" : "Analytical mindset; Root cause analysis", "specialRequirements" : "Extended periods of sitting, Extended periods of standing, Extended periods of walking", "outcomesObjectives" : "Reduce false positives; Improve signal quality; Accelerate triage; Accelerate containment; Drive measurable improvements", "qualificationsBasic" : "5-7 years progressive experience in cybersecurity, Proven knowledge in SOC practices, Proven knowledge in incident response processes, Hands-on experience with SIEM platforms, Hands-on experience with EDR solutions, Hands-on experience with Monitoring tools, Hands-on experience with Vulnerability management tools, Understanding of cyber threat landscapes, Understanding of attack vectors, Understanding of MITRE ATT&CK framework, Understanding of adversary tactics, Understanding of techniques, Proven ability to develop incident response playbooks, Proven ability to maintain incident response playbooks, Proven ability to develop escalation procedures, Proven ability to maintain escalation procedures, Proven ability to develop SOC SOPs, Proven ability to maintain SOC SOPs, Experience with cybersecurity metrics, Experience with SOC KPIs, Ability to communicate risk, Ability to communicate operational performance, Analytical mindset, Ability to work under pressure, Ability to manage multiple incidents", "qualificationsPreferred" : "Experience in financial services a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: ·         Medical, dental, and vision plans with no-cost and low-cost options ·         Annual employer HSA contribution ·         401(k) matching and immediate vesting ·         Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o    Associate / Sr. Associate: $350 o    Manager / Sr. Manager: $600 o    Director: $800 o    Executive Director: $900 o    VP or Above: $1,000 ·         100% employer-paid life and disability insurance ·         No-cost health and wellbeing programs, including a gym benefit ·         Six weeks of paid parental leave ·         Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Cybersecurity Incident Responder is a hand-on, technical role responsible for the enterprise-wide incident monitoring, threat detection and incident response function within the Security Operations Center (SOC). This position is primarily focused on incident response and active security monitoring, serving as the escalation point for security alerts triage, investigation, containment and remediation activities while ensuring integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role operates in a co-managed SOC model, overseeing and directing third party vendors of incident response resources, driving detection turning and maintaining incident response playbooks and procedures. What You Will Do Incident Response & Remediation: ·         Serve as a lead responder for cybersecurity incidents, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. ·         Own the end to end incident lifecycle: identification, containment, eradication, recovery and post incident analysis. ·         Perform forensic analysis on endpoint, log and cloud data to determine root cause, scope and impact. ·         Develop, maintain an execute incident response playbooks and runbooks to ensure consistent and repeatable response. ·         Coordinate and direct MSSP and third party incident responders, validating escalation and ensuring response quality. ·         Maintain accurate incident records, investigation notes, and remediation documentation. ·         Produce incident metrics and SOC KPI’s (MTTD, MTTR, alert volume, escalation quality) ·         Maintain incident response documentation, playbooks, and SOC procedures to support audits and regulatory requirements. ·         Lead post incident reviews, documenting lessons learned and driving measurable improvements in detection and response. Security Monitoring & Threat Detection: ·         Actively monitor, investigate and validate security alerts across SIEM, EDR, E-Mail, identity, network and cloud platforms. ·         Perform advanced alert triage and threat analysis, correlating telemetry across multiple data sources to distinguish true threats from noise. ·         Tune and optimize SIEM detections, analytics and alerting logic and AI, to improve signal quality and reduce false positives. ·         Leverage threat intelligence platforms to identify emerging financial sector threats, and translate intelligence into actionable detection use cases. SOC Tooling & Detection Enablement: ·         Develop and refine detection rules, signatures, and alert logic aligned to current threat activity. ·         Implement response automation and enrichment to accelerate triage and containment. ·         Partner with architecture and engineering teams to ensure log visibility and telemetry coverage. Cross Functional Response & Security Integration: ·         Collaborate with IT Infrastructure, IAM, DLP, Application Security and Cloud teams during active incidents. ·         Support vulnerability management activities related to active incidents, threat exposure and detection gaps. ·         Provide incident driven security input into cloud migrations, application launches and infrastructure changes. What You Will Bring · Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes. ·      Experience in financial services a plus. ·      Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) ·     Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures ·         Bachelor’s degree in Computer Science, Information Security, or related field; or equivalent work experience. ·      Certification in one of the following: CySA+, GCIH, CompTIA Security +, GIAC GSOC, GCFA, MS SC-200, CCSP, CISM, Splunk Core Certified User, or equivalent. ·     Demonstrated hands-on experience in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review. ·    Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary. ·      Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. ·       Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs). · Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership. ·         Analytical mindset with attention to detail. ·         Excellent communication and documentation skills. ·         Ability to work under pressure and manage multiple incidents simultaneously. ·         Passion for continuous learning and staying ahead of emerging threats. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Cybersecurity Incident Responder at Hyundai Capital America. Skills: Incident response, Threat detection, Security monitoring, SIEM platforms. Serve as lead responder for cybersecurity incidents. Correlate data from endpoints", "createdAt" : "2026-06-14T06:55:41.268", "lastUpdated" : "2026-06-15T09:24:24.152", "ingestTimestamp" : "2026-06-14T06:55:41.268", "mongoId" : "69fc49a74c40e2acd1a8342e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Incident lifecycle management", "Root cause analysis", "Alert triage", "Threat analysis", "SIEM tuning", "Detection tuning", "AI tuning", "Signal quality improvement", "False positive reduction", "Detection rule development", "Signature development", "Alert logic development", "Automation implementation", "Enrichment implementation", "Log visibility", "Telemetry coverage", "Continuous learning", "Incident response", "Threat detection", "Security monitoring", "SIEM platforms", "Forensic analysis", "Detection engineering", "Risk communication", "Performance communication", "Financial services", "MITRE ATT&CK framework", "Adversary tactics", "Adversary techniques", "Financial sector threats", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR", "Splunk", "Crowdstrike", "Rapid 7" ], "skillCount" : 38, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.98 }, { "id" : "69fc49a74c40e2acd1a8342c", "title" : "Cybersecurity Incident Responder", "company" : "Hyundai Capital America", "industry" : "FinTech", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cybersecurity Incident Responder in Plano, United States, adjusted for the FinTech industry and company size." }, "location" : "United States-Texas-Plano", "locations" : [ "United States-Texas-Plano", "
Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

" ], "timestamp" : "2026-06-15T05:14:30.811", "fingerprint" : "7fcffb731a6ed636f284a927012ffd15ceaa3c0f54aab8d152f57c85bc99c5b9", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=113023", "externalId" : "113023", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "technicalSkills" : "Cybersecurity, Incident Response, Security Operations, SIEM, EDR, Endpoint security, Network security, Cloud security, Log analysis, Forensic analysis, Threat intelligence, Detection rules, Automation, Vulnerability management", "professionalSkills" : [ "Incident lifecycle management", "Root cause analysis", "Threat analysis", "Detection enablement", "Cross functional response", "Security integration" ], "hardSkillsList" : [ "Endpoint forensics", "Log forensics", "Cloud forensics", "Incident metrics", "KPI reporting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Endpoint forensics", "level" : "intermediate" }, { "name" : "Log forensics", "level" : "intermediate" }, { "name" : "Cloud forensics", "level" : "intermediate" }, { "name" : "Incident metrics", "level" : "intermediate" }, { "name" : "KPI reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident Response, Security Monitoring, Threat Detection, SOC Tooling", "majorSkillsList" : [ "Incident Response", "Security Monitoring", "Threat Detection", "SOC Tooling" ], "coreResponsibilities" : "Monitor enterprise-wide incidents, Detect threats, Respond to incidents, Triage security alerts, Investigate security alerts, Contain security incidents, Remediate security incidents, Ensure integrity of digital assets, Ensure confidentiality of digital assets, Ensure availability of digital assets, Oversee third party vendors, Direct third party vendors, Drive detection turning, Maintain incident response playbooks, Maintain incident response procedures, Serve as lead responder, Correlate data from endpoints, Correlate data from networks, Correlate data from cloud environments, Identify true positives, Escalate critical incidents, Own incident lifecycle, Perform forensic analysis, Determine root cause, Determine scope, Determine impact, Develop incident response playbooks, Maintain incident response playbooks, Execute incident response playbooks, Develop runbooks, Maintain runbooks, Execute runbooks, Coordinate incident responders, Direct incident responders, Validate escalation, Ensure response quality, Maintain incident records, Maintain investigation notes, Maintain remediation documentation, Produce incident metrics, Produce SOC KPIs, Maintain incident response documentation, Maintain SOC procedures, Lead post incident reviews, Document lessons learned, Drive measurable improvements, Actively monitor security alerts, Investigate security alerts, Validate security alerts, Perform advanced alert triage, Perform advanced threat analysis, Correlate telemetry, Distinguish threats from noise, Tune SIEM detections, Optimize SIEM detections, Tune SIEM analytics, Optimize SIEM analytics, Tune SIEM alerting logic, Optimize SIEM alerting logic, Tune SIEM AI, Optimize SIEM AI, Leverage threat intelligence platforms, Identify emerging financial sector threats, Translate intelligence into detection use cases, Develop detection rules, Refine detection rules, Develop signatures, Refine signatures, Develop alert logic, Refine alert logic, Implement response automation, Implement enrichment, Accelerate triage, Accelerate containment, Partner with architecture teams, Partner with engineering teams, Ensure log visibility, Ensure telemetry coverage, Collaborate with IT Infrastructure, Collaborate with IAM, Collaborate with DLP, Collaborate with Application Security, Collaborate with Cloud teams, Support vulnerability management, Provide incident driven security input", "teamCollaboration" : "Co-managed SOC model; Cross functional teams; IT Infrastructure teams; IAM teams; DLP teams; Application Security teams; Cloud teams", "domainKnowledge" : "Financial services; MITRE ATT&CK framework; HIPAA; PCI-DSS; NIST; ISO 27001; GDPR", "domainList" : [ "financial-services", "mitre-att-ck-framework", "hipaa", "pci-dss", "nist", "iso-27001", "gdpr" ], "domainSpecificKnowledge" : [ "Financial services", "MITRE ATT&CK framework", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR" ], "toolProficiency" : [ "Splunk", "Crowdstrike", "Rapid 7" ], "communicationSkills" : "Incident documentation; Incident metrics; SOC KPIs; Risk communication; Operational performance communication", "documentationSkills" : "Incident records; Investigation notes; Remediation documentation; Incident response documentation; Playbooks; Runbooks; SOC procedures; Post incident reviews; Lessons learned", "continuousLearning" : "Continuous learning; Staying ahead of emerging threats", "problemSolvingSkills" : "Analytical mindset; Root cause analysis; Threat analysis", "outcomesObjectives" : "Improve signal quality; Reduce false positives; Accelerate triage; Accelerate containment; Drive measurable improvements", "qualificationsBasic" : "5-7 years progressive experience, Security Operations Center practices, Incident response processes, SIEM platforms experience, EDR solutions experience, Monitoring tools experience, Vulnerability management tools experience, Cyber threat landscapes understanding, Attack vectors understanding, MITRE ATT&CK framework understanding, Adversary tactics understanding, Adversary techniques understanding, Adversary procedures understanding, HIPAA compliance frameworks, PCI-DSS compliance frameworks, NIST compliance frameworks, ISO 27001 compliance frameworks, GDPR compliance frameworks, Develop incident response playbooks, Maintain incident response playbooks, Develop escalation procedures, Maintain escalation procedures, Develop SOC SOPs, Maintain SOC SOPs, Cybersecurity metrics experience, KPI experience, Communicate risk experience, Communicate operational performance experience, Analytical mindset, Attention to detail, Excellent communication skills, Excellent documentation skills, Work under pressure, Manage multiple incidents", "qualificationsPreferred" : "Financial services experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: ·         Medical, dental, and vision plans with no-cost and low-cost options ·         Annual employer HSA contribution ·         401(k) matching and immediate vesting ·         Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o    Associate / Sr. Associate: $350 o    Manager / Sr. Manager: $600 o    Director: $800 o    Executive Director: $900 o    VP or Above: $1,000 ·         100% employer-paid life and disability insurance ·         No-cost health and wellbeing programs, including a gym benefit ·         Six weeks of paid parental leave ·         Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Cybersecurity Incident Responder is a hand-on, technical role responsible for the enterprise-wide incident monitoring, threat detection and incident response function within the Security Operations Center (SOC). This position is primarily focused on incident response and active security monitoring, serving as the escalation point for security alerts triage, investigation, containment and remediation activities while ensuring integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role operates in a co-managed SOC model, overseeing and directing third party vendors of incident response resources, driving detection turning and maintaining incident response playbooks and procedures. What You Will Do Incident Response & Remediation: ·         Serve as a lead responder for cybersecurity incidents, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. ·         Own the end to end incident lifecycle: identification, containment, eradication, recovery and post incident analysis. ·         Perform forensic analysis on endpoint, log and cloud data to determine root cause, scope and impact. ·         Develop, maintain an execute incident response playbooks and runbooks to ensure consistent and repeatable response. ·         Coordinate and direct MSSP and third party incident responders, validating escalation and ensuring response quality. ·         Maintain accurate incident records, investigation notes, and remediation documentation. ·         Produce incident metrics and SOC KPI’s (MTTD, MTTR, alert volume, escalation quality) ·         Maintain incident response documentation, playbooks, and SOC procedures to support audits and regulatory requirements. ·         Lead post incident reviews, documenting lessons learned and driving measurable improvements in detection and response. Security Monitoring & Threat Detection: ·         Actively monitor, investigate and validate security alerts across SIEM, EDR, E-Mail, identity, network and cloud platforms. ·         Perform advanced alert triage and threat analysis, correlating telemetry across multiple data sources to distinguish true threats from noise. ·         Tune and optimize SIEM detections, analytics and alerting logic and AI, to improve signal quality and reduce false positives. ·         Leverage threat intelligence platforms to identify emerging financial sector threats, and translate intelligence into actionable detection use cases. SOC Tooling & Detection Enablement: ·         Develop and refine detection rules, signatures, and alert logic aligned to current threat activity. ·         Implement response automation and enrichment to accelerate triage and containment. ·         Partner with architecture and engineering teams to ensure log visibility and telemetry coverage. Cross Functional Response & Security Integration: ·         Collaborate with IT Infrastructure, IAM, DLP, Application Security and Cloud teams during active incidents. ·         Support vulnerability management activities related to active incidents, threat exposure and detection gaps. ·         Provide incident driven security input into cloud migrations, application launches and infrastructure changes. What You Will Bring · Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes. ·      Experience in financial services a plus. ·      Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) ·     Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures ·         Bachelor’s degree in Computer Science, Information Security, or related field; or equivalent work experience. ·      Certification in one of the following: CySA+, GCIH, CompTIA Security +, GIAC GSOC, GCFA, MS SC-200, CCSP, CISM, Splunk Core Certified User, or equivalent. ·     Demonstrated hands-on experience in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review. ·    Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary. ·      Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. ·       Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs). · Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership. ·         Analytical mindset with attention to detail. ·         Excellent communication and documentation skills. ·         Ability to work under pressure and manage multiple incidents simultaneously. ·         Passion for continuous learning and staying ahead of emerging threats. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Texas-Plano", "summaryDescription" : "Cybersecurity Incident Responder at Hyundai Capital America. Skills: Incident Response, Security Monitoring, Threat Detection, SOC Tooling. Monitor enterprise-wide incidents. Detect threats", "createdAt" : "2026-06-14T02:01:21.884", "lastUpdated" : "2026-06-15T05:14:30.811", "ingestTimestamp" : "2026-06-14T02:01:21.884", "mongoId" : "69fc49a74c40e2acd1a8342c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Endpoint forensics", "Log forensics", "Cloud forensics", "Incident metrics", "KPI reporting", "Leadership", "Incident Response", "Security Monitoring", "Threat Detection", "SOC Tooling", "Incident lifecycle management", "Root cause analysis", "Threat analysis", "Detection enablement", "Cross functional response", "Security integration", "Financial services", "MITRE ATT&CK framework", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR", "Splunk", "Crowdstrike", "Rapid 7" ], "skillCount" : 26, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "68c2e43bf8b1b0376634c922", "title" : "Customer Incident Response Program Manager", "company" : "Amazon Information Service", "industry" : "Project/Program/Product Management--Non-Tech, Program Management, Cloud Computing", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Manager in the Technology industry in Shanghai, China, adjusted for company size and specific role." }, "location" : "Shanghai, CHN", "locations" : [ "Shanghai, CHN" ], "certifications" : [ "Program or Project Management Professional Certification", "AWS certifications" ], "timestamp" : "2026-06-15T04:15:54.586", "fingerprint" : "0bc8f5195ef5bedf99b540884b8f2e95e0d85ed791a728e672725e3c046681c4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3071459/apply", "externalId" : "1259a4c9-cf3d-4dad-ac7f-ee57866350a4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Shanghai", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "31.2312707,121.4700152" } ], "locationText" : "Shanghai, China", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "AWS, Generative AI", "professionalSkills" : [ "Security assessment", "Controls design" ], "hardSkillsList" : [ "Incident response", "Security operations" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Security operations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident response, Program management, Security", "majorSkillsList" : [ "Incident response", "Program management", "Security" ], "coreResponsibilities" : "Manage a portfolio of critical security offerings, Manage a portfolio of critical security services, Build training programs for users, Deploy training programs for users, Brief customers on AWS CIRT, Brief customers on AWS Security Incident Response service, Prioritize risk for service teams, Prioritize risk for security teams, Prioritize risk for executive leadership, Collaborate with business teams, Collaborate with service teams, Understand security assessment scope, Confirm security assessment scope, Understand controls design, Confirm controls design", "teamCollaboration" : "Cross-functional teams; Senior leadership; Security engineers; Service teams", "projectManagementSkills" : [ "Program management", "Project management", "Roadmap management", "Strategic planning" ], "domainKnowledge" : "Cloud security; Incident response; Security operations", "domainList" : [ "cloud-security", "incident-response", "security-operations" ], "domainSpecificKnowledge" : [ "Cloud security", "Incident response", "Security operations" ], "communicationSkills" : "Executive level communication", "innovationCreativity" : "Pioneer security solutions", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "8+ years program management experience, Experience using data and metrics, Experience owning program strategy, 5+ years Program or Project Management experience in Security domain, Experience managing enterprise-level projects, Experience managing continuous improvement programs", "qualificationsPreferred" : "2+ years driving process improvements, Master's degree or MBA, Experience owning cross-team security implementation programs, Experience driving operational security programs, Experience driving secure software development lifecycle programs, Experience working in security operations environment, Active project management certification, Agile management certification, AWS experience, AWS certifications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Do you want to work on planetary scale incident response solutions in the cloud? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the AWS Customer Incident Response Team (CIRT) in the AWS Global Service Security (GSS) you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Within this team, AWS CIRT is seeking a self-motivated leader with rich experience in customer service and interested in improving the way products are brought to market and distributed on a global scale to join us as a Program Manager for China. AWS CIRT is looking for a skilled and motivated senior Program Manager to expand the security program that responds to customer security incidents at scale. You will manage the roadmap and apply strong judgement that balances immediate security campaigns with longer-term, strategic planning. This role is inherently cross-functional, working closely with senior leadership, security engineers, and dozens of service teams. A successful candidate will have a good mix of deep technical security knowledge and a demonstrated track record of successful complex and large scale program/project deliveries. Key job responsibilities • A proven track record of implementing, delivering large projects and communicating effectively at executive level • Manage a portfolio of critical security offerings and services that are internal and external facing • Excellent program and project management skills, with the ability to work in a fast-paced environment • Effective prioritization of tasks, and seamless operation across organizational boundaries • Building and deploying training programs for all users in the Greater China Region • Brief customers on AWS CIRT and AWS Security Incident Response service • Continuously prioritize risk for service teams, security teams, and executive leadership • Collaborate with business/service teams to understand and confirm security assessment scope and controls design About the team This role will be to join the AWS Customer Incident Response Team (CIRT) aka Zipline - https://w.amazon.com/bin/view/AWS/Teams/GlobalServicesSecurity/TDIR/Zipline Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 8+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - 5+ years of Program or Project Management experience managing enterprise-level projects and continuous improvement programs in the Security domain. - Program or Project Management Professional Certification Preferred Qualifications: - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience in owning cross-team security implementation programs inclusive of metrics, communications and prioritization. - Experience driving operational security and secure software development lifecycle programs. - Experience working in a security operations environment. - Have at least one active project or agile management certification. - AWS experience and/or relevant certifications. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer Incident Response Program Manager at Amazon Information Service. Skills: Incident response, Program management, Security. Manage a portfolio of critical security offerings. Manage a portfolio of critical security services", "postedDate" : "2026-06-13T10:08:25.455", "createdAt" : "2026-06-13T10:08:25.455", "lastUpdated" : "2026-06-15T04:15:54.586", "ingestTimestamp" : "2026-06-13T10:08:25.455", "mongoId" : "68c2e43bf8b1b0376634c922", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3071459/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Incident response", "Security operations", "Leadership", "Program management", "Security", "Security assessment", "Controls design", "Project management", "Roadmap management", "Strategic planning", "Cloud security", "Program or Project Management Professional Certification", "AWS certifications" ], "skillCount" : 13, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Computing" }, { "id" : "68c2e423f8b1b0376634c56d", "title" : "Senior Incident Response Engineer, Devices & Services Security", "company" : "Amazon.com Services LLC", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, amazon security", "salary" : { "min" : 143300.0, "max" : 247600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hawthorne, California, USA", "locations" : [ "Hawthorne, California, USA" ], "certifications" : [ "CISSP", "CISM", "CRISC", "GCIH", "CCIR", "GCDA" ], "timestamp" : "2026-06-15T08:13:32.312", "fingerprint" : "3317fe4da3a6f579d3a5ccdc8430939e8a2a28d3935ec2384cf4f9b32c5db032", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3072356/apply", "externalId" : "2d1861cb-aa75-46c6-9067-b6a683645372", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hawthorne", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9128272,-118.3426122" } ], "locationText" : "Hawthorne, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, WAF, EDR/XDR, Python, PowerShell, Bash, Splunk, SOAR, SQL", "professionalSkills" : [ "Incident response", "Detection engineering", "Security operations", "Threat hunting", "Risk assessment", "Root cause analysis" ], "hardSkillsList" : [ "Log analysis", "Network telemetry", "Attacker TTPs", "MITRE ATT&CK", "Scripting", "Automation", "Forensic analysis", "Malware analysis", "SQL queries" ], "softSkillsList" : [ "Judgment under pressure", "Calmness" ], "hardSkills" : [ { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "Network telemetry", "level" : "intermediate" }, { "name" : "Attacker TTPs", "level" : "intermediate" }, { "name" : "MITRE ATT&CK", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" }, { "name" : "Forensic analysis", "level" : "intermediate" }, { "name" : "Malware analysis", "level" : "intermediate" }, { "name" : "SQL queries", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Judgment under pressure" }, { "name" : "Calmness" } ], "majorSkills" : "Incident response, Security engineering, Detection engineering", "majorSkillsList" : [ "Incident response", "Security engineering", "Detection engineering" ], "coreResponsibilities" : "Investigate security incidents, Respond to security incidents, Drive rapid response, Drive effective response, Act as incident responder, Act as incident commander, Coordinate technical response, Keep stakeholders informed, Conduct post-mortem analysis, Identify root causes, Identify security improvement opportunities, Consult with builder teams, Ensure security designed into products, Collaborate with stakeholders, Execute incident response, Develop detections, Maintain detections, Respond to detections, Combat fraud, Combat abuse, Develop prevention capabilities, Develop detection capabilities, Develop response capabilities, Increase capability through automation, Increase efficiency through automation, Increase signal quality using AI/ML, Assist in runbook development, Assist in playbook tuning, Drive process improvements, Coordinate response efforts, Share learnings, Maintain WAF products, Support WAF products, Protect services from abuse, Drive WAF adoption, Evaluate WAF rules, Tune WAF rules, Develop SQL queries, Analyze log data, Extract information from logs, Extract information from databases, Extract information from services, Spearhead incident response, Drive decision-making, Conduct impact assessments, Implement containment strategies, Develop durable solutions, Proactively hunt threats, Create new detection mechanisms, Consult on security for new product designs, Analyze data, Identify hidden vulnerabilities", "teamCollaboration" : "Cross-functional teams; Global Amazon Security team; Other Incident Response teams", "projectManagementSkills" : [ "Runbook development", "Playbook tuning" ], "domainKnowledge" : "Devices and Services security; IoT platforms; Customer safety; Customer privacy; Fraud and abuse; Distributed systems; Cloud-native architectures; Service-oriented environments; IoT device security; Embedded systems", "domainList" : [ "devices-and-services-security", "iot-platforms", "customer-safety", "customer-privacy", "fraud-and-abuse", "distributed-systems", "cloud-native-architectures", "service-oriented-environments", "iot-device-security", "embedded-systems" ], "domainSpecificKnowledge" : [ "Devices and Services security", "IoT platforms", "Customer safety", "Customer privacy", "Fraud and abuse", "Distributed systems", "Cloud-native architectures", "Service-oriented environments", "IoT device security", "Embedded systems" ], "toolProficiency" : [ "AWS", "WAF", "EDR/XDR", "Splunk", "SOAR", "SQL" ], "communicationSkills" : "Clear communication; Stakeholder communication", "documentationSkills" : "Document work thoroughly; Contribute to post-incident reviews", "continuousLearning" : "Expand AI/ML skills", "innovationCreativity" : "Identify opportunities to raise the bar", "problemSolvingSkills" : "Problem-solvers; Investigative instincts; Troubleshooting", "specialRequirements" : "On-call rotation", "outcomesObjectives" : "Reduce or eliminate risk; Improve security for Amazon products; Improve security for Amazon services", "qualificationsBasic" : "5+ years cybersecurity experience, Incident response experience, Detection engineering experience, Security operations experience, Working knowledge of AWS, Working knowledge of WAF, Working knowledge of EDR/XDR tools, Working knowledge of network telemetry, Working knowledge of log analysis, Practical knowledge of attacker TTPs, Experience leveraging MITRE ATT&CK, Interpersonal skills, Communication skills, Proficiency with scripting, Proficiency with automation", "qualificationsPreferred" : "Proficiency with SIEM platform, Writing SIEM searches, Creating SIEM alerts, Analyzing SIEM log data, Forensic techniques, Threat hunting techniques, Identify adversary behavior, Detect anomalies, Analyze malware, Experience in large enterprise environments, Supporting multiple business lines, Experience securing distributed systems, Responding to incidents in distributed systems, Experience with cloud-native architectures, Experience with service-oriented environments, Experience with IoT device security, Experience with embedded systems forensics", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you ready to protect millions of homes and families as part of Amazon's elite Device Security Incident Response team? Join us in defending Ring, Blink, eero, and other industry-leading IoT platforms where every incident response decision impacts real people's safety and privacy. We’re looking for a seasoned security engineer to join a cross-functional Incident Response team supporting multiple Amazon devices brands. This is a hands-on role is focused on protecting the security and privacy of millions of customers by responding to incidents that impact real-world products and services. Our customers trust us with their safety and personal spaces, and it’s our responsibility to uphold that trust through strong, effective security practices. You will become a subject matter expert in the brands you support, leading our response to incidents through detection, assessment, containment, eradication, and post-mortem, while identifying opportunities to raise the bar on security for Amazon products and Customers. This high-visibility role requires clear communication, sound judgment under pressure, and the ability to work across organizational boundaries. You will be a strong advocate for customer safety and privacy, ensuring our devices deliver protection without compromise. You will document your work thoroughly, contribute to post-incident reviews, and collaborate with engineering teams to drive long-term improvements across the business. You will have opportunities to utilize, or expand your AI/ML skills, as we focus on automation. Key job responsibilities * Investigate and respond to security incidents in the Devices and Services org, setting the pace, and driving rapid, effective response that reduces or eliminates risk * Act as an incident responder or commander during active security events, coordinating technical response while keeping business stakeholders informed * Conduct thorough post-mortem analysis of security incidents, driving root cause identification, and identifying opportunities to improve security for Amazon products and services * Security consults with builder teams to ensure that security is designed into products from their inception * Collaborate with both technical, and non-technical stakeholders at all levels of the business, to execute rapid, and effective incident response * Develop, maintain, and respond to detections using Splunk/SOAR, as well as internal Amazon tooling * Combat various forms of fraud and abuse, by coordinating with business teams to develop comprehensive prevention/detection/response capabilities * Contribute to team efforts to increase capability and efficiency through automation of manual workloads and increase signal quality using AI/ML tools or approaches * Assist in runbook development, playbook tuning, and continuous process improvements * Participate in an on-call rotation (approx. two weekend days per month) * Work within a global, collaborative Amazon Security team where engineers and specialists support one another to solve complex problems and respond to security challenges together * Coordinate response efforts with other Incident Response teams at Amazon when appropriate, and share learnings * Maintain and support WAF products that protect Amazon services from abuse, drive adoption, evaluate or tune rules * Develop and update SQL queries to investigate security incidents, analyze log data, and extract relevant information from logs, databases and services. A day in the life As a Security Incident Response Engineer, you'll guide our team through complex security challenges impacting millions of customers. You'll: • Spearhead end-to-end incident response across Amazon's device ecosystem • Drive real-time decision-making during active incidents • Conduct impact assessments and implement containment strategies • Develop durable solutions with engineering teams • Proactively hunt threats and create new detection mechanisms • Consult on security for new product designs • Analyze data to identify hidden vulnerabilities We seek naturally curious problem-solvers who combine technical expertise with investigative instincts. You'll be the calm voice in the storm, transforming chaos into clarity and consistently safeguarding our customers' trust in Amazon's devices and services. About the team We're a tight-knit group of Security Engineers united by our mission to protect Amazon's customers. Though small, our impact is outsized. We've driven meaningful improvements across Amazon's device ecosystem through technical excellence and relentless customer advocacy. We're engineers first, approaching challenges with security expertise to create practical solutions. We champion \"better products\" over \"more products,\" solving problems collaboratively with empathy and partnership. We're not the team that just says \"no\" – we find secure paths forward. When incidents arise, we need our builders to feel relief when we arrive. We build bridges, not ivory towers, transforming security from a barrier into an enabler of innovation. Basic Qualifications: - * 5+ years of industry experience in cybersecurity, with a strong foundation in incident response, detection engineering, or security operations - * Working knowledge of AWS, WAF, EDR/XDR tools, network telemetry, and log analysis - * Practical knowledge of attacker tactics, techniques, and procedures (TTPs), with experience leveraging MITRE ATT&CK or similar frameworks to guide incident response or detection engineering - * Strong interpersonal and communication skills; able to calmly manage high-stakes coordination and decision-making - * Proficiency with scripting or automation (e.g., Python, PowerShell, Bash) Preferred Qualifications: - * Proficiency with at least one SIEM platform, including writing searches, creating alerts, and analyzing log data to support security investigations; experience with Splunk strongly preferred - * Exposure to AI/ML-driven anomaly detection, or behavior modeling tools - * Demonstrated ability to use forensic or threat hunting techniques to identify adversary behavior, detect anomalies, analyze potential malware to support containment and eradication - * Security certifications such as CISSP, CISM, CRISC, GCIH, CCIR, GCDA, etc. - * Prior experience in large enterprise environments or supporting multiple business lines - * Experience securing or responding to incidents in large-scale distributed systems, including cloud-native architectures and service-oriented environments - * Experience with IOT device security and embedded systems forensics Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Senior Incident Response Engineer, Devices & Services Security at Amazon.com Services LLC. Skills: Incident response, Security engineering, Detection engineering. Investigate security incidents. Respond to security incidents", "postedDate" : "2026-06-13T10:06:54.792", "createdAt" : "2026-06-13T10:06:54.792", "lastUpdated" : "2026-06-15T08:13:32.312", "ingestTimestamp" : "2026-06-13T10:06:54.792", "mongoId" : "68c2e423f8b1b0376634c56d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3072356/apply", "salaryAnnualMin" : 143300, "salaryAnnualMax" : 247600, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Log analysis", "Network telemetry", "Attacker TTPs", "MITRE ATT&CK", "Scripting", "Automation", "Forensic analysis", "Malware analysis", "SQL queries", "Judgment under pressure", "Calmness", "Incident response", "Security engineering", "Detection engineering", "Security operations", "Threat hunting", "Risk assessment", "Root cause analysis", "Runbook development", "Playbook tuning", "Devices and Services security", "IoT platforms", "Customer safety", "Customer privacy", "Fraud and abuse", "Distributed systems", "Cloud-native architectures", "Service-oriented environments", "IoT device security", "Embedded systems", "CISSP", "CISM", "CRISC", "GCIH", "CCIR", "GCDA", "AWS", "WAF", "EDR/XDR", "Splunk", "SOAR", "SQL" ], "skillCount" : 42, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Security" }, { "id" : "6a307962f292fd229c031e11", "title" : "Cybersecurity Incident Response Analyst", "company" : "CAA", "industry" : "Cybersecurity", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cybersecurity Incident Response Analyst in Los Angeles, USA, adjusted for the technology industry and full-time employment." }, "location" : "Los Angeles, CA", "locations" : [ "Los Angeles, CA", "United States of America" ], "timestamp" : "2026-06-16T12:49:03.016", "fingerprint" : "a2b2b103efe410f0be8d8c5e6497c416752462b10eba5336fd2f257d0659ff71", "source" : "workday", "language" : "en", "applyUrl" : "https://caa.wd1.myworkdayjobs.com/Careers/job/Los-Angeles-CA/Cybersecurity-Incident-Response-Analyst_JR8894", "externalId" : "JR8894", "industryFunction" : { }, "locationPoint" : "9.0125,125.60806", "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Windows forensics, Network traffic analysis, Log analysis, Unix forensics, Linux forensics, Malware analysis, Cloud applications", "professionalSkills" : [ "Incident Response", "Threat Detection", "Threat Hunting", "Forensics", "Security metrics", "Technical controls" ], "hardSkillsList" : [ "Disk forensics", "Memory forensics", "Network analysis", "Log analysis", "Malware analysis", "Static analysis", "Dynamic analysis" ], "hardSkills" : [ { "name" : "Disk forensics", "level" : "intermediate" }, { "name" : "Memory forensics", "level" : "intermediate" }, { "name" : "Network analysis", "level" : "intermediate" }, { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "Malware analysis", "level" : "intermediate" }, { "name" : "Static analysis", "level" : "intermediate" }, { "name" : "Dynamic analysis", "level" : "intermediate" } ], "majorSkills" : "Incident Response, Threat Detection, Threat Hunting, Forensics", "majorSkillsList" : [ "Incident Response", "Threat Detection", "Threat Hunting", "Forensics" ], "coreResponsibilities" : "Conduct Incident Response activities, Conduct SOC detection activities, Conduct SOC response activities, Design runbooks, Engineer runbooks, Implement runbooks, Design playbooks, Engineer playbooks, Implement playbooks, Coordinate with technical stakeholders, Coordinate with business stakeholders, Perform host based analysis, Perform cloud based analysis, Perform network based analysis, Perform memory analysis, Perform log analysis, Perform forensics, Review security information, Review event logs, Review reports, Provide findings, Provide recommendations, Ensure technical security controls meet goals, Implement process of continual review, Implement process of continual improvement, Ensure measurable effectiveness of controls", "teamCollaboration" : "Technical stakeholders; Business stakeholders; Information Security group; Internal IT department; Service oriented environment", "domainKnowledge" : "NIST framework; Kill chain", "domainList" : [ "nist-framework", "kill-chain" ], "domainSpecificKnowledge" : [ "NIST framework", "Kill chain" ], "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Periodic on-call", "qualificationsBasic" : "3 years in Information Technology, 2 years Incident Response experience, 2 years Threat Hunting experience, 2 years forensics experience, Bachelor's or Master's degree, Windows disk and memory forensics, Network traffic analysis, Log Analysis, Unix or Linux disk and memory forensics, Malware analysis, Fundamental operations of servers, Fundamental operations of operating systems, Fundamental operations of networks, Fundamental operations of firewalls, Fundamental operations of cloud applications, Fundamental operations of infrastructure, Expertise building workflows, Expertise building playbooks, NIST framework understanding, Continuous improvement loop understanding, Frameworks to test security effectiveness, Frameworks to validate security effectiveness, Measuring ability to respond to threats, Measuring ability to respond to attacks", "qualificationsPreferred" : "Cloud based forensics, Memory forensics, Static malware analysis, Dynamic malware analysis", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## **Job Description** **Who We Are** This is a hands-on security position working within the Information Security group and with the internal IT department at large. This position’s core focus is to ensure consistent, measurable end to end triage and closure of security related events. The successful candidate will work to assess, develop, and deploy detection capabilities ensuring enterprise systems and data are protected. **The Role** We are looking for candidates who have a passion for Cyber Security, Threat Detection, Threat Hunting, and Incident Response. You will be a key part of our efforts to build and support a defensible environment where we are able to detect, contain and respond quickly to threats and compromise in ways that serve to enable the business needs a highly collaborative organization. The environment is fast-paced and commonly on the leading edge of technology, including early adoption of various cloud services along with the challenges of integrating those services into our security practice. **Responsibilities** * Conduct day-to-day Incident Response activities as well as additional SOC related detection and response activities as required for a global environment * Design, engineer, and implement runbooks and playbooks for Incident Response * Coordinate with both technical and business stakeholders during the incident response process. * Perform host based, cloud based, network based, memory, or log analysis and/or forensics in support of Incident Response investigations. * Play an active role in CAA’s Security Incident Response efforts, working to identify and mitigate information security threats * Review security information, event logs, and reports, provide findings and recommendations * Use input from IRM leadership and key security metrics to ensure technical security controls are meeting desired objectives; implement a process of continual review and improvement to ensure the measurable effectiveness of CAA’s technical controls * Other projects or duties as assigned, including periodic on-call **Required Capabilities** * A minimum of 3 years in Information Technology, ideally with 2 years’ experience in a hands-on Incident Response, Threat Hunting, or forensics role * A bachelor’s or master’s degree in a relevant field of work * Strong technical background with experience in at least two of the following * Windows disk and memory forensics * Network traffic analysis (netflow,pcap) * Log Analysis * Unix or Linux disk and memory forensics * Malware analysis – both static and dynamic * A strong understanding of the fundamental operations of servers, operating systems, networks, firewalls, cloud applications, and infrastructure * Expertise building workflows and playbooks to facilitate the Incident Response process * an understanding of the NIST framework and using a continuous improvement loop * has built and managed frameworks to test and validate the effective operation of security controls; measuring the ability to respond to threats and attacks at the earliest point in the kill chain. **Environment** CAA has a service oriented collaborative environment where we help our colleagues then focus on our own work. Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address. The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.", "summaryDescription" : "Cybersecurity Incident Response Analyst at CAA. Skills: Incident Response, Threat Detection, Threat Hunting, Forensics. Conduct Incident Response activities. Conduct SOC detection activities", "postedDate" : "2026-06-10T03:51:21.796", "createdAt" : "2026-06-16T03:51:21.731", "lastUpdated" : "2026-06-16T12:49:03.016", "ingestTimestamp" : "2026-06-16T03:51:21.731", "mongoId" : "6a307962f292fd229c031e11", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://caa.wd1.myworkdayjobs.com/Careers/job/Los-Angeles-CA/Cybersecurity-Incident-Response-Analyst_JR8894", "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Disk forensics", "Memory forensics", "Network analysis", "Log analysis", "Malware analysis", "Static analysis", "Dynamic analysis", "Incident Response", "Threat Detection", "Threat Hunting", "Forensics", "Security metrics", "Technical controls", "NIST framework", "Kill chain" ], "skillCount" : 15, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3089aaf292fd229c094821", "title" : "[8NW] Senior SecOps Incident Response Automation Engineer", "company" : "Software Mind", "industry" : "Information Technology And Services", "salary" : { "min" : 3.5E7, "max" : 5.0E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior SecOps Incident Response Automation Engineer in San José, Costa Rica, adjusted for the FinTech industry and senior experience level." }, "location" : "San José, San José Province, CR", "locations" : [ "San José", "San José Province", "CR" ], "timestamp" : "2026-06-16T10:11:45.575", "fingerprint" : "65df1f71ef24fcafefd9c420b9edd4eb5708b68d7f9ce438053fd226a38910ba", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SoftwareMind/744000132277150--8nw-senior-secops-incident-response-automation-engineer-", "externalId" : "744000132277150", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San José", "state" : "San José Province", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9327707,-84.0796144" } ], "locationText" : "San José, San José Province, Costa Rica", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SOAR, SIEM, APIs, Python, Panther SIEM", "professionalSkills" : [ "Automation development", "Incident response", "Data retrieval", "Data manipulation", "Data reporting", "Data management", "Data presentation" ], "hardSkillsList" : [ "SOAR automation", "Incident response workflows", "API integrations", "Scripting for automation" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "SOAR automation", "level" : "intermediate" }, { "name" : "Incident response workflows", "level" : "intermediate" }, { "name" : "API integrations", "level" : "intermediate" }, { "name" : "Scripting for automation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Incident Response Automation, SOAR Platform Development, Security Operations", "majorSkillsList" : [ "Incident Response Automation", "SOAR Platform Development", "Security Operations" ], "coreResponsibilities" : "Build SOAR automated response platform, Maintain SOAR automated response platform, Support AI-enabled response, Route escalations to personnel, Build automated SOC response tools, Build automation programs, Build incident response workflows, Perform Security team tasks, Support on-call response team, Respond to security incidents", "teamCollaboration" : "Technical stakeholders; Non-technical stakeholders", "domainKnowledge" : "Fintech industry; Regulated industry environment; SOC response; SIEM; SOAR; APIs; AI/LLM response automation; DLP design; DLP tuning", "domainList" : [ "fintech-industry", "regulated-industry-environment", "soc-response", "siem", "soar", "apis", "ai-llm-response-automation", "dlp-design", "dlp-tuning" ], "domainSpecificKnowledge" : [ "Fintech industry", "Regulated industry environment", "SOC response", "SIEM", "SOAR", "APIs", "AI/LLM response automation", "DLP design", "DLP tuning" ], "toolProficiency" : [ "Torq", "Tines", "Google Sheets", "Excel" ], "communicationSkills" : "English fluency; Effective communication", "continuousLearning" : "Desire to learn AI/LLM", "problemSolvingSkills" : "Identify problems; Assess problems; Tackle problems", "specialRequirements" : "On-call response team support, Occasional off-hours support", "qualificationsBasic" : "Excellent English fluency/proficiency, SOC response experience, Experience in a fintech industry, Experience in a highly regulated industry, Experience working in a lean team, Experience working in a fast-paced technical environment, Experience designing SIEM findings, Experience implementing SIEM findings, Experience tuning SIEM findings, Experience designing SOAR findings, Experience implementing SOAR findings, Experience tuning SOAR findings, Experience configuring advanced automations, Experience with APIs, Understanding of APIs, API integrations experience, Ability to set up API connections, Using APIs to access/retrieve data, Experience with scripting for automation, Experience in data management, Experience in data manipulation, Experience in data presentation", "qualificationsPreferred" : "Python for scripting experience, AI/LLM response automation experience, DLP design experience, DLP tuning experience, Panther SIEM experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work! Overview Software Mind is seeking qualified candidates located in Latam to fill the role of Sr. SecOps Incident Response Automation Engineer. In addition to a competitive salary rate and a positive work environment, committed to delivering high-quality technology solutions, we also offer: * Flexible schedules * An authentic work-life balance * Payment in US Dollars About the role: Our client develops digital experiences and platforms that provide consumers with information about financial services and financial products, to help them make the best financial decisions for their unique needs. We are looking for a Senior SecOps Incident Response Automation Engineer to support the client's new, greenfield projects, and build an incident response automation program using Torq (or similar SOAR tools), manage escalations, build incident response workflows, write playbooks, and automate a wide range of manual processes. The role is part of a new team and program being built from the ground up. The role provides plenty of autonomy, and the client is looking for someone who is a high driver who is biased to take action and able to identify, assess, and tackle problems that are sometimes ambiguous. They are looking for a proactive individual with great communication skills who enjoys taking on ownership of tasks and challenges. ## Qualifications Role Responsibilities: * Help build and maintain a new SOAR automated response platform using Torq, that supports AI-enabled response and escalations to be routed to on-call personnel at appropriate times. * Build automated SOC response tools, automation programs, incident response workflows, etc. * Perform various Security team tasks as needed. * Be available to support the on-call response team, occasionally on an “as needed” basis during off-hours to respond to potential security incidents. Required Skills & Qualities: * Communication and Negotiation - excellent English fluency/proficiency is required, and candidates must be able to communicate effectively to technical and non-technical stakeholders. * SOC response experience (ideally with experience in a fintech industry or another highly regulated industry environment) * Experience working as part of a lean team in a fast-paced technical environment or organization. * Experience designing, implementing, and tuning SIEM and SOAR findings, including experience configuring advanced automations with cutting-edge tools like Torq, Tines, or similar. * Experience in data retrieval, data manipulation, and data reporting, including the following skills: * Experience working with APIs (at a minimum, having a strong understanding of APIs, API integrations, the ability to set up API connections, and using APIs to access/retrieve data). * Experience with scripting for automation * Experience in data management, manipulation, and presentation (using data in Google Sheets, Excel, and databases). Control work areas: * 90% SOC/SIEM/SOAR automation development * 5% Join the on-call response team * 5% Other ## Additional Information Nice to have: * Experience using Python for scripting * Experience with AI/LLM response automation within the area of SOC response, or at minimum, a desire and willingness to learn * Experience with DLP design and tuning * Experience with Panther SIEM", "summaryDescription" : "[8NW] Senior SecOps Incident Response Automation Engineer at Software Mind. Skills: Incident Response Automation, SOAR Platform Development, Security Operations. Build SOAR automated response platform. Maintain SOAR automated response platform", "postedDate" : "2026-06-15T19:59:33.000", "createdAt" : "2026-06-16T01:45:15.499", "lastUpdated" : "2026-06-16T10:11:45.575", "ingestTimestamp" : "2026-06-16T01:45:15.499", "mongoId" : "6a3089aaf292fd229c094821", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "SOAR automation", "Incident response workflows", "API integrations", "Scripting for automation", "Negotiation", "Incident Response Automation", "SOAR Platform Development", "Security Operations", "Automation development", "Incident response", "Data retrieval", "Data manipulation", "Data reporting", "Data management", "Data presentation", "Fintech industry", "Regulated industry environment", "SOC response", "SIEM", "SOAR", "APIs", "AI/LLM response automation", "DLP design", "DLP tuning", "Torq", "Tines", "Google Sheets", "Excel" ], "skillCount" : 28, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3060ccf292fd229cf93a10", "title" : "[8NW] Senior SecOps Incident Response Automation Engineer", "company" : "Software Mind", "industry" : "Information Technology And Services", "salary" : { "min" : 3.25E7, "max" : 4.55E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior SecOps Incident Response Automation Engineer in San José, Costa Rica, adjusted for the FinTech industry and senior experience level." }, "location" : "San José, San José Province, CR", "locations" : [ "San José", "San José Province", "CR" ], "timestamp" : "2026-06-16T13:03:37.150", "fingerprint" : "76d028ed9af96dea94a9ff7e0eb7d88b281ee92b2753cad916513ae94d7f099c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SoftwareMind/744000132277150--8nw-senior-secops-incident-response-automation-engineer-", "externalId" : "744000132277150", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San José", "state" : "San José Province", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9327707,-84.0796144" } ], "locationText" : "San José, San José Province, Costa Rica", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SOAR, SIEM, APIs, Python, Panther SIEM", "professionalSkills" : [ "Automation development", "Incident response", "Data retrieval", "Data manipulation", "Data reporting", "Data management", "Data presentation" ], "hardSkillsList" : [ "Scripting for automation", "API integrations" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Scripting for automation", "level" : "intermediate" }, { "name" : "API integrations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Incident Response Automation, SOAR Platform Development, SIEM Tuning", "majorSkillsList" : [ "Incident Response Automation", "SOAR Platform Development", "SIEM Tuning" ], "coreResponsibilities" : "Build SOAR automated response platform, Maintain SOAR automated response platform, Support AI-enabled response, Route escalations to on-call personnel, Build automated SOC response tools, Build automation programs, Build incident response workflows, Perform Security team tasks, Support on-call response team, Respond to security incidents", "teamCollaboration" : "Technical stakeholders; Non-technical stakeholders", "domainKnowledge" : "Fintech industry; Regulated industry environment", "domainList" : [ "fintech-industry", "regulated-industry-environment" ], "domainSpecificKnowledge" : [ "Fintech industry", "Regulated industry environment" ], "toolProficiency" : [ "Torq", "Tines", "Google Sheets", "Excel" ], "communicationSkills" : "English fluency", "problemSolvingSkills" : "Identify problems; Assess problems; Tackle problems", "specialRequirements" : "On-call response team support, Off-hours support", "qualificationsBasic" : "Excellent English fluency/proficiency, SOC response experience, Experience in a fintech industry, Experience in a highly regulated industry, Experience working in a lean team, Experience working in a fast-paced technical environment, Experience designing SIEM findings, Experience implementing SIEM findings, Experience tuning SIEM findings, Experience designing SOAR findings, Experience implementing SOAR findings, Experience tuning SOAR findings, Experience configuring advanced automations, Experience with APIs, Understanding of APIs, API integrations experience, Ability to set up API connections, Using APIs to access/retrieve data, Experience with scripting for automation, Experience in data management, Experience in data manipulation, Experience in data presentation, Experience using data in Google Sheets, Experience using data in Excel, Experience using data in databases", "qualificationsPreferred" : "Experience using Python for scripting, Experience with AI/LLM response automation, Desire and willingness to learn AI/LLM, Experience with DLP design, Experience with DLP tuning, Experience with Panther SIEM", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work! Overview Software Mind is seeking qualified candidates located in Latam to fill the role of Sr. SecOps Incident Response Automation Engineer. In addition to a competitive salary rate and a positive work environment, committed to delivering high-quality technology solutions, we also offer: * Flexible schedules * An authentic work-life balance * Payment in US Dollars About the role: Our client develops digital experiences and platforms that provide consumers with information about financial services and financial products, to help them make the best financial decisions for their unique needs. We are looking for a Senior SecOps Incident Response Automation Engineer to support the client's new, greenfield projects, and build an incident response automation program using Torq (or similar SOAR tools), manage escalations, build incident response workflows, write playbooks, and automate a wide range of manual processes. The role is part of a new team and program being built from the ground up. The role provides plenty of autonomy, and the client is looking for someone who is a high driver who is biased to take action and able to identify, assess, and tackle problems that are sometimes ambiguous. They are looking for a proactive individual with great communication skills who enjoys taking on ownership of tasks and challenges. ## Qualifications Role Responsibilities: * Help build and maintain a new SOAR automated response platform using Torq, that supports AI-enabled response and escalations to be routed to on-call personnel at appropriate times. * Build automated SOC response tools, automation programs, incident response workflows, etc. * Perform various Security team tasks as needed. * Be available to support the on-call response team, occasionally on an “as needed” basis during off-hours to respond to potential security incidents. Required Skills & Qualities: * Communication and Negotiation - excellent English fluency/proficiency is required, and candidates must be able to communicate effectively to technical and non-technical stakeholders. * SOC response experience (ideally with experience in a fintech industry or another highly regulated industry environment) * Experience working as part of a lean team in a fast-paced technical environment or organization. * Experience designing, implementing, and tuning SIEM and SOAR findings, including experience configuring advanced automations with cutting-edge tools like Torq, Tines, or similar. * Experience in data retrieval, data manipulation, and data reporting, including the following skills: * Experience working with APIs (at a minimum, having a strong understanding of APIs, API integrations, the ability to set up API connections, and using APIs to access/retrieve data). * Experience with scripting for automation * Experience in data management, manipulation, and presentation (using data in Google Sheets, Excel, and databases). Control work areas: * 90% SOC/SIEM/SOAR automation development * 5% Join the on-call response team * 5% Other ## Additional Information Nice to have: * Experience using Python for scripting * Experience with AI/LLM response automation within the area of SOC response, or at minimum, a desire and willingness to learn * Experience with DLP design and tuning * Experience with Panther SIEM", "summaryDescription" : "[8NW] Senior SecOps Incident Response Automation Engineer at Software Mind. Skills: Incident Response Automation, SOAR Platform Development, SIEM Tuning. Build SOAR automated response platform. Maintain SOAR automated response platform", "postedDate" : "2026-06-15T19:59:33.000", "createdAt" : "2026-06-16T00:16:53.445", "lastUpdated" : "2026-06-16T13:03:37.150", "ingestTimestamp" : "2026-06-16T00:16:53.445", "mongoId" : "6a3060ccf292fd229cf93a10", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Scripting for automation", "API integrations", "Negotiation", "Incident Response Automation", "SOAR Platform Development", "SIEM Tuning", "Automation development", "Incident response", "Data retrieval", "Data manipulation", "Data reporting", "Data management", "Data presentation", "Fintech industry", "Regulated industry environment", "Torq", "Tines", "Google Sheets", "Excel" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5dc974d8ee00a08de8c0", "title" : "Incident Detection/Response Manager (SOC Manager)", "company" : "SkyePoint Decisions", "industry" : "Cybersecurity", "salary" : { "min" : 100000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "GCIH", "GCFA", "GREM" ], "timestamp" : "2026-06-14T18:54:22.893", "fingerprint" : "a26d854864141b72fd7fdda9b87bab40979eb929aca80323e4f63e8519d0c0a6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/skyepointdecisionsinc/jobs/4240175009", "externalId" : "4240175009", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "CONTRACT", "minimumEducation" : "Bachelor's", "experienceMinYears" : 8, "experienceLevel" : "Manager", "technicalSkills" : "SIEM, SOAR, EDR, CDM, Malware analysis, AWS native services", "professionalSkills" : [ "Incident response", "Cybersecurity architecture", "Critical infrastructure", "Applications development", "Enterprise-wide solutions", "Mission awareness" ], "hardSkillsList" : [ "Operating systems", "Networking", "Malware analysis" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Operating systems", "level" : "intermediate" }, { "name" : "Networking", "level" : "intermediate" }, { "name" : "Malware analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident detection, Incident response, SOC management", "majorSkillsList" : [ "Incident detection", "Incident response", "SOC management" ], "coreResponsibilities" : "Manage SOC daily activities, Build schedules, Update documentation, Manage incident response operations, Coordinate containment activities, Coordinate eradication activities, Coordinate recovery activities, Lead post-incident reviews, Lead root cause analysis, Ensure compliance with NIST SP 800-61, Ensure compliance with FSA incident response SOPs, Manage SIEM event dashboards, Maintain coverage schedule, Maintain call tree", "teamCollaboration" : "Partner organizations; CSPs", "projectManagementSkills" : [ "SOPs", "Playbooks", "CONOPS" ], "domainKnowledge" : "Cybersecurity; NIST SP 800-61; Incident response", "domainList" : [ "cybersecurity", "nist-sp-800-61", "incident-response" ], "domainSpecificKnowledge" : [ "Cybersecurity", "NIST SP 800-61", "Incident response" ], "toolProficiency" : [ "SIEM", "SOAR", "EDR", "CDM" ], "communicationSkills" : "Documentation", "documentationSkills" : "SOPs; Playbooks; CONOPS", "continuousLearning" : "Certification incentive program", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Secret clearance, U. S. Citizen", "qualificationsBasic" : "Bachelor's degree, 8+ years IT experience, 4+ years incident response, Active Secret clearance, U. S. Citizen", "qualificationsPreferred" : "GCIH certification, GCFA certification, GREM certification", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U. S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. Our focus is on enabling our clients to deliver their mission most efficiently and effectively – anytime, anywhere, securely. We combine technical expertise, mission awareness, and an empowered workforce to produce meaningful results. This is a contingent position based upon contract win. SkyePoint Decisions is seeking a Incident Detection/Response Manager (SOC Manager) to join our team supporting the Department of Education’s (DoED) Federal Student Aid (FSA) Cybersecurity and Privacy Support Services (CPSS) in Washington, DC. This is a remote position. Responsibilities: Manages SOC daily activities including building schedules and making sure all documentation such as but not limited to SOPs, Playbooks, CONOPS are up to date. Manages Tiers I/II/III incident response operations. Coordinates containment, eradication, and recovery activities. Leads post-incident reviews and root cause analysis. Ensures compliance with NIST SP 800-61 and FSA incident response SOPs. Manages SIEM event “notables” dashboards. Maintains coverage schedule per shift. Maintains call tree including contact information for all partner organizations and CSPs. Required Qualifications: Bachelor's degree and 8+ years of IT experience with 4+ years in incident response. Must have at least an active Secret clearance. At least one of these certifications: GCIH, GCFA, GREM, among others. Experience with SIEM, SOAR, EDR, CDM, and malware analysis. Experience with operating systems and networking. Experience with AWS native services and tools. Experience managing SOC overseeing complex systems. Must be a U. S. Citizen. Compensation: Salary Range: $100,000-$120,000 The SkyePoint Decisions salary range for this position is a general guideline only. It represents an estimated range for this position and is just one piece of our total compensation package. Salary at SkyePoint is determined by various factors, including but not limited to location, work schedule, the candidate’s combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, market data and business considerations. In addition to a competitive salary, SkyePoint offers benefits including a certification incentive program, PTO, floating federal holiday options, several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, Vision, ST/LT Disability, Life Insurance, and 401k matched. What We Can Offer You: At SkyePoint, we go B.I. G. (beginning in GRATITUDE) by recognizing all we have and giving back to our employees, families, and communities. It instills a positive mindset that permeates all we do. By beginning in gratitude, SkyePoint can continue to spread living in gratitude each day. Great Benefits: Several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, ST/LT Disability, Life Insurance, floating federal holiday options, and 401k matched Certificate Incentive Program: To promote professional development, we recognize and reward employees who obtain new certifications aligned with business needs. Flexible Work Environment SkyePoint Decisions is an established ISO 9001:2015 and ISO/IEC 27001:2013 certified small business and appraised at CMMI Level 3 for Services and Development. We possess a common vision of excellence and foster a collaborative team culture built upon individual performance and accountability. We invest in our people and systems to create value for our clients. It is the SkyePoint Way. We are grateful for the opportunity to work with exceptional people and give back to the communities we serve. Our employees value the flexibility at SkyePoint that allows them to balance quality work and their personal lives. SkyePoint Decisions is a participating E-Verify Employer. U. S. Citizenship is required for most positions. Equal Opportunity Employer/Veterans/Disabled. CCPA Disclosure Notice Here", "summaryDescription" : "Incident Detection/Response Manager (SOC Manager) at SkyePoint Decisions. Skills: Incident detection, Incident response, SOC management. Manage SOC daily activities. Build schedules", "postedDate" : "2026-06-12T21:38:51.252", "createdAt" : "2026-06-12T21:38:51.252", "lastUpdated" : "2026-06-14T18:54:22.893", "ingestTimestamp" : "2026-06-12T21:38:51.252", "mongoId" : "6a2c5dc974d8ee00a08de8c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 100000, "salaryAnnualMax" : 120000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Operating systems", "Networking", "Malware analysis", "Leadership", "Incident detection", "Incident response", "SOC management", "Cybersecurity architecture", "Critical infrastructure", "Applications development", "Enterprise-wide solutions", "Mission awareness", "SOPs", "Playbooks", "CONOPS", "Cybersecurity", "NIST SP 800-61", "GCIH", "GCFA", "GREM", "SIEM", "SOAR", "EDR", "CDM" ], "skillCount" : 24, "jobCategory" : "other", "jobSubcategory" : "billable-", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Cybersecurity" }, { "id" : "6a307371f292fd229c00211a", "title" : "Cybersecurity Network Security Specialist", "company" : "ARHS", "industry" : "Information Technology And Services", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cybersecurity Network Security Specialist in Warsaw, Poland, adjusted for the Technology industry." }, "location" : "Warsaw, Masovian Voivodeship, Poland", "locations" : [ "Warsaw", "Masovian Voivodeship", "Poland" ], "certifications" : [ "CCNP Security", "CCSP", "AZ-305" ], "timestamp" : "2026-06-16T10:05:41.899", "fingerprint" : "6d596a72f69922c8858a3833af24cb7a198df43530aa1956969029da8294be71", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/ARHS/744000132166709-cybersecurity-network-security-specialist", "externalId" : "744000132166709", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Warsaw", "state" : "Masovian Voivodeship", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.2333742,21.0711489" } ], "locationText" : "Warsaw, Masovian Voivodeship, Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "TCP/IP, DNS, DHCP, NTP, HTTPS, SSL/TLS, PKI, Cisco, Palo Alto, Panorama, Azure, SASE, SSE, Zero Trust, WAF, Load Balancing, 802.1X, NAC", "professionalSkills" : [ "Network administration", "Network security", "Troubleshooting", "Configuration management", "Documentation", "Governance" ], "hardSkillsList" : [ "Firewall management", "Routing", "Switching", "VPN management", "Packet analysis", "Network segmentation" ], "softSkillsList" : [ "Analytical skills", "Sense of responsibility", "Independent work", "Clear communication", "Structured mindset", "Team-oriented mindset" ], "hardSkills" : [ { "name" : "Firewall management", "level" : "intermediate" }, { "name" : "Routing", "level" : "intermediate" }, { "name" : "Switching", "level" : "intermediate" }, { "name" : "VPN management", "level" : "intermediate" }, { "name" : "Packet analysis", "level" : "intermediate" }, { "name" : "Network segmentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical skills" }, { "name" : "Sense of responsibility" }, { "name" : "Independent work" }, { "name" : "Clear communication" }, { "name" : "Structured mindset" }, { "name" : "Team-oriented mindset" } ], "majorSkills" : "Network security, Firewall management, Cloud networking, Troubleshooting", "majorSkillsList" : [ "Network security", "Firewall management", "Cloud networking", "Troubleshooting" ], "coreResponsibilities" : "Administer network security solutions, Monitor network security solutions, Troubleshoot network security solutions, Manage firewalls, Manage routing, Manage switching, Manage secure access technologies, Ensure stable operation of enterprise network infrastructure, Support hybrid connectivity, Provide 2nd line support, Perform advanced troubleshooting, Investigate connectivity issues, Resolve connectivity issues, Investigate performance issues, Resolve performance issues, Investigate security issues, Resolve security issues, Implement network configurations, Maintain network configurations, Manage VPNs, Manage secure remote access, Manage network segmentation, Support wireless network integrations, Support wired network integrations, Identify gaps in network security controls, Propose security improvements, Support Zero Trust initiatives, Support modern security architecture initiatives, Contribute to migration efforts, Create technical documentation, Maintain technical documentation, Create operating procedures, Maintain operating procedures, Ensure adherence to network security policies, Ensure adherence to network security standards", "teamCollaboration" : "Technical stakeholders; 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Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024. Role Overview You will manage and secure enterprise network infrastructure across on-prem and cloud environments, ensuring reliable connectivity, strong security posture, and consistent network operations. The role combines hands-on administration, troubleshooting, and continuous improvement of network security capabilities. Responsibilities Network Security & Operations * Administer, monitor, and troubleshoot network security solutions * Manage firewalls, routing, switching, and secure access technologies * Ensure secure and stable operation of enterprise network infrastructure * Support hybrid connectivity (on-prem and cloud environments) Support & Troubleshooting * Provide 2nd line support for network and security-related incidents * Perform advanced troubleshooting (network flows, packet analysis, firewall dataplane) * Investigate and resolve connectivity, performance, and security issues Configuration & Implementation * Implement and maintain network configurations across environments * Manage VPNs, secure remote access, and network segmentation * Support wireless and wired network integrations (e.g. 802.1X, NAC) Security & Continuous Improvement * Identify gaps in network security controls and propose improvements * Support Zero Trust and modern security architecture initiatives * Contribute to migration efforts (e.g. SASE/SSE, cloud networking) Documentation & Governance * Create and maintain technical documentation and operating procedures * Ensure adherence to network security policies and standards ## Qualifications Core Networking * Strong understanding of TCP/IP, routing, and network security policies * Knowledge of DNS, DHCP, NTP and core network services * Understanding of wired and wireless access technologies Security & Encryption * Knowledge of HTTPS, SSL/TLS, PKI, and certificate-based authentication * Experience with traffic filtering (stateful/stateless) Infrastructure & Tools * Hands-on experience with enterprise network environments * Experience with Cisco (routing/switching), Palo Alto (firewalls, Panorama), wireless solutions * Familiarity with endpoint network configurations (Windows, Linux, iOS) Cloud & Modern Networking * Azure networking (VNets, segmentation, private endpoints, hybrid connectivity) * Network security controls (NSGs, routing, isolation) * Experience with SASE/SSE and Zero Trust principles is an advantage * Exposure to WAF and Load Balancing solutions Certifications * CCNP Security or equivalent (required) * CCSP or Azure AZ-305 (nice to have) Key Competencies * Strong analytical and troubleshooting skills * Attention to detail and sense of responsibility * Ability to work independently in complex environments * Clear communication with technical and non-technical stakeholders * Proactive, structured, and team-oriented mindset ## Additional Information * This role requires occasional travel within Europe (up to ~10 times/year) * Driving license (Category B) required", "summaryDescription" : "Cybersecurity Network Security Specialist at ARHS. Skills: Network security, Firewall management, Cloud networking, Troubleshooting. Administer network security solutions. Monitor network security solutions", "postedDate" : "2026-06-15T10:33:17.000", "createdAt" : "2026-06-16T01:31:53.743", "lastUpdated" : "2026-06-16T10:05:41.899", "ingestTimestamp" : "2026-06-16T01:31:53.743", "mongoId" : "6a307371f292fd229c00211a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Firewall management", "Routing", "Switching", "VPN management", "Packet analysis", "Network segmentation", "Analytical skills", "Sense of responsibility", "Independent work", "Clear communication", "Structured mindset", "Team-oriented mindset", "Network security", "Cloud networking", "Troubleshooting", "Network administration", "Configuration management", "Documentation", "Governance", "Program management", "Network infrastructure", "Cloud environments", "Hybrid connectivity", "Zero Trust", "SASE/SSE", "CCNP Security", "CCSP", "AZ-305", "Panorama" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306986f292fd229cfc88fd", "title" : "Cybersecurity Network Security Specialist", "company" : "ARHS", "industry" : "Information Technology And Services", "salary" : { "min" : 100000.0, "max" : 150000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cybersecurity Network Security Specialist in Warsaw, Poland, adjusted for the Technology industry." }, "location" : "Warsaw, Masovian Voivodeship, Poland", "locations" : [ "Warsaw", "Masovian Voivodeship", "Poland" ], "certifications" : [ "CCNP Security", "CCSP", "AZ-305" ], "timestamp" : "2026-06-16T11:22:30.636", "fingerprint" : "55cff00c6020b96fa74b303d42642034c59187fb924c4a1f4ea7192080a0c5cb", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/ARHS/744000132166709-cybersecurity-network-security-specialist", "externalId" : "744000132166709", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Warsaw", "state" : "Masovian Voivodeship", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.2333742,21.0711489" } ], "locationText" : "Warsaw, Masovian Voivodeship, Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "TCP/IP, DNS, DHCP, NTP, HTTPS, SSL/TLS, PKI, Cisco, Palo Alto, Panorama, Azure, SASE, SSE, Zero Trust, WAF, Load Balancing, 802.1X, NAC", "professionalSkills" : [ "Network administration", "Network security", "Troubleshooting", "Configuration management", "Documentation", "Governance" ], "hardSkillsList" : [ "Firewall management", "Routing", "Switching", "VPN management", "Packet analysis", "Network segmentation", "Wireless integration", "Wired 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infrastructure", "Cloud networking" ], "coreResponsibilities" : "Administer network security solutions, Monitor network security solutions, Troubleshoot network security solutions, Manage firewalls, Manage routing, Manage switching, Manage secure access technologies, Ensure stable operation of enterprise network infrastructure, Support hybrid connectivity, Provide 2nd line support, Perform advanced troubleshooting, Investigate connectivity issues, Investigate performance issues, Investigate security issues, Resolve connectivity issues, Resolve performance issues, Resolve security issues, Implement network configurations, Maintain network configurations, Manage VPNs, Manage secure remote access, Manage network segmentation, Support wireless network integrations, Support wired network integrations, Identify gaps in network security controls, Propose improvements to network security, Support Zero Trust initiatives, Support modern security architecture initiatives, Contribute to migration efforts, Create technical documentation, Maintain technical documentation, Create operating procedures, Maintain operating procedures, Ensure adherence to network security policies, Ensure adherence to network security standards", "teamCollaboration" : "Technical stakeholders; Non-technical stakeholders", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Network security; Cloud networking; Zero Trust principles; SASE; SSE; Modern security architecture", "domainList" : [ "network-security", "cloud-networking", "zero-trust-principles", "sase", "sse", "modern-security-architecture" ], "domainSpecificKnowledge" : [ "Network security", "Cloud networking", "Zero Trust principles", "SASE", "SSE", "Modern security architecture" ], "toolProficiency" : [ "Panorama" ], "communicationSkills" : "Technical documentation; Operating procedures", "documentationSkills" : "Technical documentation; Operating procedures", "problemSolvingSkills" : "Troubleshooting; Analytical skills", "specialRequirements" : "Occasional travel within Europe, Driving license Category B", "qualificationsBasic" : "Understanding of TCP/IP, Understanding of routing, Understanding of network security policies, Knowledge of DNS, Knowledge of DHCP, Knowledge of NTP, Knowledge of core network services, Understanding of wired access technologies, Understanding of wireless access technologies, Knowledge of HTTPS, Knowledge of SSL/TLS, Knowledge of PKI, Knowledge of certificate-based authentication, Experience with traffic filtering, Hands-on experience with enterprise network environments, Experience with Cisco, Experience with Palo Alto, Experience with wireless solutions, Familiarity with endpoint network configurations, Azure networking, Network security controls, CCNP Security or equivalent", "qualificationsPreferred" : "CCSP or Azure AZ-305", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024. Role Overview You will manage and secure enterprise network infrastructure across on-prem and cloud environments, ensuring reliable connectivity, strong security posture, and consistent network operations. The role combines hands-on administration, troubleshooting, and continuous improvement of network security capabilities. Responsibilities Network Security & Operations * Administer, monitor, and troubleshoot network security solutions * Manage firewalls, routing, switching, and secure access technologies * Ensure secure and stable operation of enterprise network infrastructure * Support hybrid connectivity (on-prem and cloud environments) Support & Troubleshooting * Provide 2nd line support for network and security-related incidents * Perform advanced troubleshooting (network flows, packet analysis, firewall dataplane) * Investigate and resolve connectivity, performance, and security issues Configuration & Implementation * Implement and maintain network configurations across environments * Manage VPNs, secure remote access, and network segmentation * Support wireless and wired network integrations (e.g. 802.1X, NAC) Security & Continuous Improvement * Identify gaps in network security controls and propose improvements * Support Zero Trust and modern security architecture initiatives * Contribute to migration efforts (e.g. SASE/SSE, cloud networking) Documentation & Governance * Create and maintain technical documentation and operating procedures * Ensure adherence to network security policies and standards ## Qualifications Core Networking * Strong understanding of TCP/IP, routing, and network security policies * Knowledge of DNS, DHCP, NTP and core network services * Understanding of wired and wireless access technologies Security & Encryption * Knowledge of HTTPS, SSL/TLS, PKI, and certificate-based authentication * Experience with traffic filtering (stateful/stateless) Infrastructure & Tools * Hands-on experience with enterprise network environments * Experience with Cisco (routing/switching), Palo Alto (firewalls, Panorama), wireless solutions * Familiarity with endpoint network configurations (Windows, Linux, iOS) Cloud & Modern Networking * Azure networking (VNets, segmentation, private endpoints, hybrid connectivity) * Network security controls (NSGs, routing, isolation) * Experience with SASE/SSE and Zero Trust principles is an advantage * Exposure to WAF and Load Balancing solutions Certifications * CCNP Security or equivalent (required) * CCSP or Azure AZ-305 (nice to have) Key Competencies * Strong analytical and troubleshooting skills * Attention to detail and sense of responsibility * Ability to work independently in complex environments * Clear communication with technical and non-technical stakeholders * Proactive, structured, and team-oriented mindset ## Additional Information * This role requires occasional travel within Europe (up to ~10 times/year) * Driving license (Category B) required", "summaryDescription" : "Cybersecurity Network Security Specialist at ARHS. Skills: Network security, Enterprise network infrastructure, Cloud networking. Administer network security solutions. Monitor network security solutions", "postedDate" : "2026-06-15T10:33:17.000", "createdAt" : "2026-06-16T00:19:01.793", "lastUpdated" : "2026-06-16T11:22:30.636", "ingestTimestamp" : "2026-06-16T00:19:01.793", "mongoId" : "6a306986f292fd229cfc88fd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Firewall management", "Routing", "Switching", "VPN management", "Packet analysis", "Network segmentation", "Wireless integration", "Wired integration", "Analytical skills", "Sense of responsibility", "Clear communication", "Structured mindset", "Team-oriented mindset", "Network security", "Enterprise network infrastructure", "Cloud networking", "Network administration", "Troubleshooting", "Configuration management", "Documentation", "Governance", "Program management", "Zero Trust principles", "SASE", "SSE", "Modern security architecture", "CCNP Security", "CCSP", "AZ-305", "Panorama" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca53574d8ee00a09b5343", "title" : "Senior Cybersecurity Operations Specialist (Security Services)", "company" : "GovTech", "industry" : "Cybersecurity", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Cybersecurity Operations Specialist in Singapore, adjusted for the government industry and a large company size." }, "location" : "Cybersecurity", "locations" : [ "Cybersecurity" ], "certifications" : [ "OSCP", "OSWE", "CASE", "GWEB" ], "timestamp" : "2026-06-15T08:28:23.725", "fingerprint" : "5f8d58b9cb5e84d2ada39a619482194a1418c152a9ae83c0c8e9c26725275740", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://jobs.careers.gov.sg/jobs/greenhouse/4003983201?gh_jid=4003983201", "externalId" : "4003983201", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Jenkins, GitLab CI, GitHub Actions", "professionalSkills" : [ "Risk communication", "Pattern recognition", "Constructive feedback" ], "hardSkillsList" : [ "Vulnerability analysis", "Security testing" ], "softSkillsList" : [ "Influence", "Diplomacy", "Analytical mindset" ], "hardSkills" : [ { "name" : "Vulnerability analysis", "level" : "intermediate" }, { "name" : "Security testing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Influence" }, { "name" : "Diplomacy" }, { "name" : "Analytical mindset" } ], "majorSkills" : "Cybersecurity Operations, MITRE ATT&CK, Cloud Security", "majorSkillsList" : [ "Cybersecurity Operations", "MITRE ATT&CK", "Cloud Security" ], "coreResponsibilities" : "Perform security testing, Identify code vulnerabilities, Provide constructive feedback", "teamCollaboration" : "Non-technical stakeholders; Agency-level performance", "domainKnowledge" : "MITRE ATT&CK framework; Government Commercial Cloud", "domainList" : [ "mitre-att-ck-framework", "government-commercial-cloud" ], "domainSpecificKnowledge" : [ "MITRE ATT&CK framework", "Government Commercial Cloud" ], "communicationSkills" : "Risk communication", "problemSolvingSkills" : "Pattern recognition; Vulnerability analysis", "outcomesObjectives" : "Improve agency performance", "qualificationsBasic" : "Deep understanding MITRE ATT&CK, Knowledge of common TTPs", "qualificationsPreferred" : "OSCP certification, OSWE certification, CASE certification, GWEB certification", "rawDescription" : "GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT deep understanding of the MITRE ATT&CK framework and common TTPs. Cloud & DevOps: Experience with Government Commercial Cloud (GCC) environments and practical knowledge of Jenkins, GitLab CI, or GitHub Actions. Certifications: Professional certifications such as OSCP, OSWE (Offensive Security Web Expert), CASE (Certified Application Security Engineer), or GWEB are highly desirable. Soft Skills Influence & Diplomacy: Ability to communicate complex technical risks to non-technical stakeholders (CIOs/Project Owners) and influence change without direct reporting lines. Analytical Mindset: Ability to spot patterns in \"bad\" testing jobs or recurring code vulnerabilities and provide constructive feedback to improve agency-level performance.", "summaryDescription" : "Senior Cybersecurity Operations Specialist (Security Services) at GovTech. Skills: Cybersecurity Operations, MITRE ATT&CK, Cloud Security. Perform security testing. Identify code vulnerabilities", "postedDate" : "2026-06-14T02:49:40.729", "createdAt" : "2026-06-14T02:49:40.729", "lastUpdated" : "2026-06-15T08:28:23.725", "ingestTimestamp" : "2026-06-14T02:49:40.729", "mongoId" : "6a2ca53574d8ee00a09b5343", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Vulnerability analysis", "Security testing", "Influence", "Diplomacy", "Analytical mindset", "Cybersecurity Operations", "MITRE ATT&CK", "Cloud Security", "Risk communication", "Pattern recognition", "Constructive feedback", "MITRE ATT&CK framework", "Government Commercial Cloud", "OSCP", "OSWE", "CASE", "GWEB" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca39874d8ee00a09ac77e", "title" : "Security Operations Manager", "company" : "Titan Security Group", "salary" : { "min" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Wisconsin", "locations" : [ "Wisconsin" ], "timestamp" : "2026-06-16T04:21:43.191", "fingerprint" : "a635f18b35b851fefc388a8692376659242bdf706966b4b9b35cc3436ad2b723", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tsg/jobs/4285198009", "externalId" : "4285198009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Green Bay", "state" : "Wisconsin", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.5126379,-88.0125794" } ], "locationText" : "Green Bay, Wisconsin, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Workforce management", "Personnel file integrity", "Recruitment", "Sourcing activities", "Performance appraisal", "Disciplinary actions", "Exit interviews", "Unemployment claims", "Union grievances", "Appeals" ], "hardSkills" : [ { "name" : "Workforce management", "level" : "intermediate" }, { "name" : "Personnel file integrity", "level" : "intermediate" }, { "name" : "Recruitment", "level" : "intermediate" }, { "name" : "Sourcing activities", "level" : "intermediate" }, { "name" : "Performance appraisal", "level" : "intermediate" }, { "name" : "Disciplinary actions", "level" : "intermediate" }, { "name" : "Exit interviews", "level" : "intermediate" }, { "name" : "Unemployment claims", "level" : "intermediate" }, { "name" : "Union grievances", "level" : "intermediate" }, { "name" : "Appeals", "level" : "intermediate" } ], "majorSkills" : "Security operations, Supervisory capacity, Customer service", "majorSkillsList" : [ "Security operations", "Supervisory capacity", "Customer service" ], "coreResponsibilities" : "Supervise day to day security operations, Build effective relationships with clients, Build effective relationships with employees, Improve effective relationships with clients, Improve effective relationships with employees, Maintain effective relationships with clients, Maintain effective relationships with employees, Report operational matters, Establish schedules, Maintain schedules, Review schedules, Recruit workforce, Develop workforce, Perform recruiting activities, Perform sourcing activities, Assist with annual training requirements, Coordinate support services, Manage client sites, Handle escalated security issues, Handle emergency situations, Conduct annual reviews, Monitor staff performance quality, Review disciplinary actions, Recommend suspension, Recommend termination, Ensure performance appraisal program, Record reported data, Document performance tracking, Maintain personnel files, Ensure personnel file integrity, Support HR department, Review involuntary terminations, Coordinate exit interviews, Conduct exit interviews, Assist with unemployment claims, Assist with union grievances, Assist with appeals, Support hiring, Support training, Support on-boarding, Explain company personnel policies, Explain company benefits, Explain company procedures, Compile reports, Prepare reports, Compile documents, Prepare documents, Track company equipment, Ensure equipment utilization, Stay current on federal guidelines, Stay current on state guidelines, Support organization's culture, Support organization's processes, Support organization's practices, Support organization's systems, Meet needs of the business", "teamCollaboration" : "Work with HR department; Work with Account Managers", "domainKnowledge" : "Security operations; Physical security needs; Wisconsin Private Security License", "domainList" : [ "security-operations", "physical-security-needs", "wisconsin-private-security-license" ], "domainSpecificKnowledge" : [ "Security operations", "Physical security needs", "Wisconsin Private Security License" ], "toolProficiency" : [ "WinTeam" ], "communicationSkills" : "Read English; Write English; Speak English; Understand English", "documentationSkills" : "Record reported data; Compile reports; Prepare reports; Compile documents; Prepare documents; Prepare correspondence; Prepare memos", "continuousLearning" : "Skills-enhancing training; Opportunities for career growth; Opportunities for promotion", "specialRequirements" : "Flexible schedule, Weekends, Evenings, Pass pre-employment drug screen, Pass criminal background check, Maintain working telephone number", "outcomesObjectives" : "Meet or exceed financial goals; Meet or exceed operational goals; Provide quality customer service", "qualificationsBasic" : "Must be at least 21 years of age, Ability to acquire and maintain a Wisconsin Private Security License, Ability to pass pre-employment drug screen, Ability to pass criminal background check, Must maintain a working telephone number", "qualificationsPreferred" : "Bachelor's Degree Preferred, 2 years prior satisfactory employment as a security officer, 2 years prior satisfactory employment in a customer service position, Experience in a heavy volume call center preferred, Bi-lingual considered a plus, Scheduling software a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! The Operations Manager reports to the VP Of Operations and is primarily responsible for supervising the day to day security operations out of the Titan Green Bay/ Sheboygan area. Additionally, the Operations Manager will work directly the HR department to ensure Titan Security provides “Best-In-Class service” to our clients and our staff. Responsibilities include but are not limited to: Build, improve, and maintain effective relationships with both client and employees. Report all operational matters directly to the Portfolio Manager and/or members of senior management. Responsible for establishing, maintaining and reviewing schedules to minimize company overtime within WinTeam. Responsible for the recruitment and ongoing development of the workforce. Perform direct recruiting and sourcing activities for open positions. Assist Director of Portfolio Management with annual training requirements for all staff. Build, improve and maintain effective relationships with both client and employees. Report all operational matters directly to the Director of Portfolio Management and/or members of senior management. Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service Handle any escalated security issues or emergency situations appropriately Conduct annual reviews on site staff and Field Supervisors. Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff Clearly and accurately record reported data such as call-offs, tardies, emergencies, unusual occurrences, and malfunctioning of equipment. Coordinates and documents performance tracking of all staff personnel Maintain and ensure the integrity of personnel files and workforce management systems working with Account Managers and HR department, as necessary Support HR department in review of involuntary terminations including coordinating and conducting exit interviews, assisting with unemployment claims, union grievances and appeals Supports Director of Portfolio Management and HR in hiring, training and on-boarding Explain company personnel policies, benefits, and procedures to all staff and job applicants Compile and prepare reports and documents pertaining to personnel activities and account trends Prepare correspondence and memos as needed Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies Stays current on federal, state guidelines relative our services Supports the organization’s culture, processes, practices and systems to ensure that all employees are given the opportunity to contribute to the business goals of the company and its clients Flexible schedule to meet the needs of the business which includes weekends and evenings. Other duties as assigned Due to the nature of this assignment, special attention is paid to those candidates that are able to successfully demonstrate: A work history illustrating a progressively increasing security/customer service related skill sets and responsibilities with an emphasis in a supervisory capacity work, communication center protocol, knowledge of security operations, in addition to an advanced level computer proficiency/technological skills, specifically as it relates to established physical security needs. Having any, or a combination of the above listed attributes may increase your chances of selection Qualifications: Education and/or Experience: Bachelor’s Degree Preferred and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center preferred. Must be at least 21 years of age. Certificates, Licenses, Registrations: Ability to acquire and maintain a Wisconsin Private Security License, including state accredited training requirements. Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus. Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus. Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you. Physical Demands: Standard office environment. Salary & Benefits: Salaried role starting at $75,000 per year, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion EOE/M/F/D/V #HP", "summaryDescription" : "Security Operations Manager at Titan Security Group. Skills: Security operations, Supervisory capacity, Customer service. Supervise day to day security operations. Build effective relationships with clients", "postedDate" : "2026-06-14T20:11:15.902", "createdAt" : "2026-06-14T20:11:15.902", "lastUpdated" : "2026-06-16T04:21:43.191", "ingestTimestamp" : "2026-06-14T20:11:15.902", "mongoId" : "6a2ca39874d8ee00a09ac77e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Workforce management", "Personnel file integrity", "Recruitment", "Sourcing activities", "Performance appraisal", "Disciplinary actions", "Exit interviews", "Unemployment claims", "Union grievances", "Appeals", "Security operations", "Supervisory capacity", "Customer service", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Physical security needs", "Wisconsin Private Security License", "WinTeam" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Security", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc3ac74d8ee00a0a0a0cb", "title" : "Incident Management Engineer, Incident Detection and Response", "company" : "Amazon Support Services Costa Rica SRL", "industry" : "Operations, IT, Support Engineering, Cloud Computing", "salary" : { "min" : 2.4E7, "max" : 3.6E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Incident Management Engineer in Heredia, Costa Rica, adjusted for the technology industry and company size." }, "location" : "Heredia, Heredia, CRI", "locations" : [ "Heredia, Heredia, CRI" ], "certifications" : [ "AWS Associate level certification", "AWS Professional level certification" ], "timestamp" : "2026-06-15T11:37:34.226", "fingerprint" : "5d9fa2a124987689dce9a3778556aa78ee2ede923573d115e5b96c169fc67d88", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10448063/apply", "externalId" : "31abe20c-5f53-4481-9de0-d8720e3bd201", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Heredia", "state" : "Heredia", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9984272,-84.1171215" } ], "locationText" : "Heredia, Heredia, Costa Rica", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AWS", "professionalSkills" : [ "Incident Management", "Customer ownership", "Account ownership" ], "hardSkillsList" : [ "Incident response", "Technical resolution" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Technical resolution", "level" : "intermediate" } ], "majorSkills" : "Incident Management, Incident Response, Customer Engagement", "majorSkillsList" : [ "Incident Management", "Incident Response", "Customer Engagement" ], "coreResponsibilities" : "Drive resolution large scale incidents, Provide critical incident response, Lead calls internal/external participants, Monitor manage communications high impact events, Collaborate key stakeholders AWS, Improve customer experience, Develop mechanisms support operational excellence, Create review design procedures, Influence new standard operating procedures, Identify troubleshoot recurring platform issues, Own projects drive improvements, Mentor peers technical strength, Mentor peers operational strength", "teamCollaboration" : "Engineering Teams; Key stakeholders AWS", "domainKnowledge" : "Mission critical applications; Critical workloads", "domainList" : [ "mission-critical-applications", "critical-workloads" ], "domainSpecificKnowledge" : [ "Mission critical applications", "Critical workloads" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Runbooks; Response plans", "problemSolvingSkills" : "Troubleshoot recurring issues", "specialRequirements" : "Work weekends, Work public holidays", "outcomesObjectives" : "Reduce potential for failure; Accelerate recovery critical workloads; Detect engage customers 5 minutes; Engage customers call bridge 5 minutes", "qualificationsBasic" : "Speak, write, read fluently Spanish, 3+ years systems engineering, 3+ years technical support, Bachelor's degree equivalent, Experience English communication, 3+ years Major Incident/Problem Management", "qualificationsPreferred" : "AWS Associate level certification, AWS Professional level certification, Knowledge Lean methodologies, Knowledge distributed architectures, Knowledge service-oriented architectures, Review complex technical details, Convey key details senior stakeholders", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The AWS Incident Detection and Response team is part of the ASPIRE organization within AWS Support, and is dedicated to offering eligible AWS Enterprise Support customers proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized to the context of each workload onboarded to the service. Onboarded workloads are monitored 24x7 by a team of Incident Management Engineers (IMEs) to detect and engage customers on a call bridge within 5 minutes of a critical alarm. AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for an Incident Management Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide. Please note as a follow-the-sun organization. Successful applicants will be required to work some weekends (Sunday to Thursday, or Tuesday to Saturday), and public holidays. Key job responsibilities - Drive the resolution of large scale customer impacting incidents or escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams. - Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads - Monitor and manage communications during high impact events via relevant channels - Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence - Create and review documentation; design/influence new standard operating procedures - Identify and troubleshoot recurring platform issues and own projects to drive improvements - Mentor peers in your areas of technical and operational strength About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - Speak, write, and read fluently in Spanish - 3+ years of systems engineering, or 3+ years of technical support experience - Bachelor's degree or equivalent, or experience in a relevant field - Experience in English-language communication skills, both written and verbal - 3+ years demonstrable Major Incident/Problem Management Experience for organizations that run mission critical applications Preferred Qualifications: - AWS Associate level certification, or AWS Professional level certification - Knowledge of Lean methodologies - Knowledge of distributed and service-oriented architectures - Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Incident Management Engineer, Incident Detection and Response at Amazon Support Services Costa Rica SRL. Skills: Incident Management, Incident Response, Customer Engagement. Drive resolution large scale incidents. Provide critical incident response", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T05:24:42.339", "lastUpdated" : "2026-06-15T11:37:34.226", "ingestTimestamp" : "2026-06-14T05:24:42.339", "mongoId" : "6a2cc3ac74d8ee00a0a0a0cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448063/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Incident response", "Technical resolution", "Incident Management", "Incident Response", "Customer Engagement", "Customer ownership", "Account ownership", "Mission critical applications", "Critical workloads", "AWS Associate level certification", "AWS Professional level certification" ], "skillCount" : 11, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25145374d8ee00a00bb369", "title" : "Incident Management Engineer (Spanish/English bilingual), Incident Detection and Response", "company" : "Amazon Web Services Australia Pty Ltd", "industry" : "Operations, IT, Support Engineering, Cloud Computing", "salary" : { "min" : 175000.0, "max" : 245000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Incident Management Engineer in Sydney, Australia, adjusted for the technology industry and a large company size." }, "location" : "Sydney, New South Wales, AUS", "locations" : [ "Sydney, New South Wales, AUS" ], "certifications" : [ "AWS Associate level certifications" ], "timestamp" : "2026-06-15T00:55:38.724", "fingerprint" : "215f83d4baf92237a7526340281af7ea6f4f60e3b3b81fb5e8d07800f2bec392", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10441540/apply", "externalId" : "6848a1ed-03fd-448c-825f-45e26cd76529", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "technicalSkills" : "AWS", "professionalSkills" : [ "Incident Management", "Customer ownership", "Account ownership", "Problem solving", "Strategic planning" ], "hardSkillsList" : [ "Incident response", "Technical troubleshooting", "Runbook development", "Response plan development" ], "softSkillsList" : [ "Leadership", "Mentoring", "Critical thinking" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Technical troubleshooting", "level" : "intermediate" }, { "name" : "Runbook development", "level" : "intermediate" }, { "name" : "Response plan development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Critical thinking" } ], "majorSkills" : "Incident Management, Incident Response, Customer Support", "majorSkillsList" : [ "Incident Management", "Incident Response", "Customer Support" ], "coreResponsibilities" : "Drive resolution of large scale customer impacting incidents, Drive critical, complex customer escalations, Provide critical incident response/management, Lead calls with internal/external participants, Contribute to Problem Records, Conduct continuous real-time proactive monitoring, Prioritize, manage, and own customer issues, Monitor and manage communications during high impact events, Collaborate with key stakeholders across AWS, Improve customer experience, Develop mechanisms that support operational excellence, Lead projects and teams, Drive operational improvements, Create and review design, Influence new standard operating procedures, Identify and troubleshoot recurring platform issues, Own projects to drive improvements, Mentor peers, Perform other duties as required", "teamCollaboration" : "Cross-functional teams; Engineering Teams; Internal/external participants", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Cloud technologies; Distributed architectures; Mission critical applications", "domainList" : [ "cloud-technologies", "distributed-architectures", "mission-critical-applications" ], "domainSpecificKnowledge" : [ "Cloud technologies", "Distributed architectures", "Mission critical applications" ], "communicationSkills" : "Written communication; Verbal communication; Presenting to audience; Convey key details", "documentationSkills" : "Technical documentation", "problemSolvingSkills" : "Analytical acumen; Logical problem solving; Critical thinking; Troubleshoot recurring platform issues", "specialRequirements" : "Work weekends, Work public holidays", "qualificationsBasic" : "Business level Spanish and English, 3+ years Major Incident / Problem Manager Experience, 5+ years Support Engineering, Network Engineering, Solutions Architecture, or similar IT role, Bachelor’s degree in Computer Science, Information Science/Technology, Communications Engineering, Business, or related field (or 6+ years relevant work experience), Professional oral and written communication skills", "qualificationsPreferred" : "Industry specific accredited certification(s), AWS Associate level certifications, Knowledge of ITIL/Lean Processes, Ability to work in ambiguous environments, Demonstrated critical thinking and logical problem solving skills, Experience driving collaborative projects, Familiarity operating or designing distributed architectures, Ability to review complex technical details", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies. The AWS Incident Detection and Response team is part of the ASPIRE organisation within AWS Support, and is dedicated to offering eligible AWS Enterprise Support customers proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized to the context of each workload onboarded to the service. Onboarded workloads are monitored 24x7 by a team of Incident Management Engineers (IMEs) to detect and engage customers on a call bridge within 5 minutes of a critical alarm. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level – with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide. Finally, you are passionate about technology with a desire to learn more and do more with AWS. ABOUT THE ROLE AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for an Incident Management Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers. Please note as a follow-the-sun organisation, IMEs work the core hours of 9am-5pm AEST. Successful applicants will be required to work some weekends (Sunday to Thursday, or Tuesday to Saturday), and public holidays. Key job responsibilities - Every day will bring new and exciting challenges that include elements of: - Drive the resolution of large scale customer impacting incidents as part of a team rotation - Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams. - Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads - Contribute to Problem Records for customers - Conduct continuous real-time proactive monitoring of customer metrics - Prioritize, manage, and own emerging and developing customer issues from start to finish - Monitor and manage communications during high impact events via relevant channels - Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence - Lead projects and teams to drive operational improvements - Create and review documentation; design/influence new standard operating procedures - Identify and troubleshoot recurring platform issues and own projects to drive improvements - Mentor peers in your areas of technical and operational strength - Perform other duties as required by the organization About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - Business level Spanish and English, verbal and written - 3+ years demonstrable Major Incident / Problem Manager Experience for organizations that run mission critical applications - 5+ years of experience in Support Engineering, Network Engineering, Solutions Architecture, or similar IT role. - Bachelor’s degree in Computer Science, Information Science/Technology, Communications Engineering, Business, or a related field (or 6+ years of relevant work experience) - Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) Preferred Qualifications: - Industry specific accredited certification(s) such as the AWS Associate level certifications - Knowledge of ITIL/Lean Processes - Ability to work in ambiguous environments - Demonstrated critical thinking and logical problem solving skills - Experience driving collaborative projects from conception to delivery - Familiarity operating or designing distributed architectures with the ability to correlate system behaviors based on known inter-dependencies - Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Incident Management Engineer (Spanish/English bilingual), Incident Detection and Response at Amazon Web Services Australia Pty Ltd. Skills: Incident Management, Incident Response, Customer Support. Drive resolution of large scale customer impacting incidents. Drive critical, complex customer escalations", "postedDate" : "2026-06-13T10:47:22.538", "createdAt" : "2026-06-13T10:47:22.538", "lastUpdated" : "2026-06-15T00:55:38.724", "ingestTimestamp" : "2026-06-13T10:47:22.538", "mongoId" : "6a25145374d8ee00a00bb369", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10441540/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Incident response", "Technical troubleshooting", "Runbook development", "Response plan development", "Leadership", "Mentoring", "Critical thinking", "Incident Management", "Incident Response", "Customer Support", "Customer ownership", "Account ownership", "Problem solving", "Strategic planning", "Project management", "Cloud technologies", "Distributed architectures", "Mission critical applications", "AWS Associate level certifications" ], "skillCount" : 19, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Technologies" }, { "id" : "6a2c751574d8ee00a09360f7", "title" : "Security Engineer, Detection and Response", "company" : "Serval", "industry" : "Engineering", "salary" : { "min" : 200000.0, "max" : 325000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-16T03:29:01.550", "fingerprint" : "a9b58b622fae2a5e015d888ceb1430e0f4c7af9bae19294b10f2e0362b229c6e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/serval/5250c679-d490-407e-bd2e-b8b160c62aac/application", "externalId" : "5250c679-d490-407e-bd2e-b8b160c62aac", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "SIEM, Data lakes, EDR, Cloud telemetry, Logging", "professionalSkills" : [ "Detection engineering", "Incident response", "Security operations", "Instrumentation", "Observability", "Threat intelligence", "Program management", "Process improvement", "People management" ], "hardSkillsList" : [ "Security monitoring", "Incident investigation", "Incident containment", "Incident remediation", "Threat detection", "Response planning", "On-call management", "Escalation paths", "Tabletop exercises", "Telemetry analysis", "Adversary tradecraft" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Security monitoring", "level" : "intermediate" }, { "name" : "Incident investigation", "level" : "intermediate" }, { "name" : "Incident containment", "level" : "intermediate" }, { "name" : "Incident remediation", "level" : "intermediate" }, { "name" : "Threat detection", "level" : "intermediate" }, { "name" : "Response planning", "level" : "intermediate" }, { "name" : "On-call management", "level" : "intermediate" }, { "name" : "Escalation paths", "level" : "intermediate" }, { "name" : "Tabletop exercises", "level" : "intermediate" }, { "name" : "Telemetry analysis", "level" : "intermediate" }, { "name" : "Adversary tradecraft", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Detection engineering, Incident response, Security operations, Team leadership", "majorSkillsList" : [ "Detection engineering", "Incident response", "Security operations", "Team leadership" ], "coreResponsibilities" : "Design detection and response operations, Implement detection and response operations, Operate detection and response operations, Monitor security events, Triage security events, Investigate security events, Contain security events, Remediate security events, Build a team, Lead a team, Mentor a team, Hire for functions, Scale functions, Ensure operational rigor, Ensure operational readiness, Improve detection quality, Improve detection coverage, Ensure critical telemetry is available, Ensure critical telemetry is reliable, Ensure critical telemetry is actionable, Embed detection and response by design, Build a security program, Use Serval's agents for security problems, Use Serval's agents for security-operations problems", "teamCollaboration" : "Partner with Engineering; Partner with Product; Partner with Infrastructure; Work with stakeholders", "domainKnowledge" : "Modern observability stacks; Modern adversary tradecraft; Cloud environments; Corporate environments; Production environments; AI-native automation", "domainList" : [ "modern-observability-stacks", "modern-adversary-tradecraft", "cloud-environments", "corporate-environments", "production-environments", "ai-native-automation" ], "domainSpecificKnowledge" : [ "Modern observability stacks", "Modern adversary tradecraft", "Cloud environments", "Corporate environments", "Production environments", "AI-native automation" ], "communicationSkills" : "Written communication; Verbal communication; Incident communication", "innovationCreativity" : "Solve frontier security problems; Solve frontier security-operations problems", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Scale detection and response operations; Improve response quality; Improve response speed", "qualificationsBasic" : "10+ years in cybersecurity, Deep expertise in detection engineering, Deep expertise in incident response, Deep expertise in security operations, Deep experience building detection and response teams, Deep experience building instrumentation/observability teams, Deep experience building threat intelligence teams, Stellar leadership skills, Demonstrated history of driving improvements, Exceptional written communication skills, Exceptional verbal communication skills, Remain calm under pressure, Effectively run command of security incidents, Deep expertise in modern observability stacks, Deep expertise in SIEM, Deep expertise in data lakes, Deep expertise in EDR, Deep expertise in cloud telemetry, Deep expertise in logging, Deep expertise in detection primitives, Understand modern adversary tradecraft (TTPs), Demonstrated experience translating TTPs into detection strategies, Demonstrated experience translating TTPs into response actions, Mission-oriented, Unimpeachable integrity, Passionate about detecting and responding to adversaries", "rawDescription" : "WHO WE ARE Serval http://serval.com is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations. At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering. Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving. We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others. ROLE OVERVIEW As Detection and Response Lead, you'll build and scale the foundations of Serval's cybersecurity detection and response operations. You will set the strategy and drive execution for security monitoring, incident response, recovery, and post-incident improvement across our infrastructure and the systems our customers trust us to operate in. You'll be a hands-on leader with deep technical credibility and strong operational instincts. You will build and mentor a team, partner closely with Engineering and Product, and ensure that detection and response capabilities are embedded by design into the systems that power Serval. WHAT YOU'LL DO - Design, implement, and operate detection and response operations, including continuous monitoring, triage, investigation, containment, and remediation of security events across a diverse set of networks and infrastructure. - Build, lead, and directly mentor a team spanning observability, detection and response, and threat intelligence, hiring and scaling these functions deliberately and proportionately as Serval's platform and customer footprint grow. - Ensure world-class operational rigor and readiness through incident playbooks, on-call and escalation paths, tabletop exercises, and continuous improvement of response quality and speed. - Improve detection quality and coverage by partnering with engineering teams to ensure critical telemetry is available, reliable, and actionable across cloud, corporate, and production environments. - Partner deeply across Engineering, Product, and Infrastructure to embed detection and response into Serval's systems by design rather than as an afterthought. - Build a security program capable of withstanding sophisticated adversaries, including by using Serval's own agents to solve frontier security and security-operations problems. WHAT YOU'LL NEED - Have 10+ years in cybersecurity with deep expertise in detection engineering, incident response, and security operations. - Have deep experience building and leading detection and response, instrumentation/observability, and threat intelligence teams. - Have stellar leadership skills and a demonstrated history of driving durable, continuous improvements to programs, processes, and people. - Have exceptional written and verbal communication skills, can remain calm under pressure, and can effectively run command of security incidents involving numerous stakeholders across a diverse gamut of teams, expertise, and seniority. - Have deep expertise in modern observability stacks (e.g., SIEM, data lakes, EDR, cloud telemetry, logging) and detection primitives. - Understand modern adversary tradecraft (TTPs) and have demonstrated experience translating it into practical detection strategies and response actions. - Are mission-oriented, have unimpeachable integrity, and are passionate about detecting and responding to adversaries in a highly complex, fast-paced environment. WHAT WE OFFER - Impact: Be a key player in shaping the success of our product and company. - Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company. - Culture: Join a culture that values innovation, ownership, accountability, and fun.", "summaryDescription" : "Security Engineer, Detection and Response at Serval. Skills: Detection engineering, Incident response, Security operations, Team leadership. Design detection and response operations. Implement detection and response operations", "createdAt" : "2026-06-14T19:27:55.217", "lastUpdated" : "2026-06-16T03:29:01.550", "ingestTimestamp" : "2026-06-14T19:27:55.217", "mongoId" : "6a2c751574d8ee00a09360f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 325000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Security monitoring", "Incident investigation", "Incident containment", "Incident remediation", "Threat detection", "Response planning", "On-call management", "Escalation paths", "Tabletop exercises", "Telemetry analysis", "Adversary tradecraft", "Leadership", "Mentoring", "Detection engineering", "Incident response", "Security operations", "Team leadership", "Instrumentation", "Observability", "Threat intelligence", "Program management", "Process improvement", "People management", "Modern observability stacks", "Modern adversary tradecraft", "Cloud environments", "Corporate environments", "Production environments", "AI-native automation" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "68e6b1d770f0b99d58d669d3", "title" : "Associate Customer Incident Responder, AWS Customer Incident Response Team (CIRT)", "company" : "Amazon Web Services, Inc.", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, Cloud Computing", "salary" : { "min" : 125500.0, "max" : 212800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, Virginia, USA", "locations" : [ "Arlington, Virginia, USA" ], "timestamp" : "2026-06-15T03:07:34.087", "fingerprint" : "e41ba28c00f8a5fa7ff7a6b6f7e4b967a32c1d34e6140338d9bfa0a32bb978b0", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3103444/apply", "externalId" : "3edaebce-b7da-4159-88b6-ebd603fd4b2d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, C, C++, Java, Ruby, PowerShell, AWS", "professionalSkills" : [ "Incident response", "Threat detection", "Security operations", "Cloud security" ], "hardSkillsList" : [ "Log collection", "Log analysis", "Root cause analysis", "Preventative guidance" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Log collection", "level" : "intermediate" }, { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Preventative guidance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Incident response, Threat detection, Security solutions", "majorSkillsList" : [ "Incident response", "Threat detection", "Security solutions" ], "coreResponsibilities" : "Support incident response operations, Become a technical resource, Contribute to build and deploy threat detection and, Collaborate to design, build, and deploy solutions to, Develop high-quality content, Innovate on behalf of customers, Mentor and invest in our team, partners and", "teamCollaboration" : "Part of a team; Collaborate with AWS service teams", "domainKnowledge" : "Cloud environments; Scalable computing architectures; Security incidents; Security operations; Shared security model", "domainList" : [ "cloud-environments", "scalable-computing-architectures", "security-incidents", "security-operations", "shared-security-model" ], "domainSpecificKnowledge" : [ "Cloud environments", "Scalable computing architectures", "Security incidents", "Security operations", "Shared security model" ], "communicationSkills" : "Communicate complex technical matters", "documentationSkills" : "Reference architectures; White papers; Blog posts", "innovationCreativity" : "Innovate with new technologies; Explore new challenges", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Periodic on-call required", "outcomesObjectives" : "Achieve more with AWS cloud; Respond to security incidents; Automate security operations; Deliver results", "qualificationsBasic" : "Experience with coding/scripting in one or more languages, Knowledge of networks, protocols, cloud and security fundamentals, 2+ years of hands-on technical experience in threat detection, log collection and analysis, incident response, and/or security operations", "qualificationsPreferred" : "Experience with core security functions, Hands-on technical experience in building scripts, tools, or methodologies, Experience with developing and training AI models, Communicate complex technical matters clearly and concisely orally and in writing, Ability to manage customers expectations during security events, and deliver results", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges. The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers. The AWS Customer Incident Response Team (CIRT) is a specialized 24/7 global (AWS) team that provides support to customers in responding to active security events on their side of the shared security model. The team is made up of AWS Solutions Architects and Security Engineers who are experienced in incident response.to assist customers with identifying Indicators of Compromise, isolation, containment, log collection and analysis, determining root cause, recovery, and preventative guidance to avoid recurrence. Key job responsibilities • Support incident response operations • Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event. • Contribute as part of a team to build and deploy threat detection and incident response capabilities. • Collaborate to design, build, and deploy solutions to automate security operations and incident response on AWS. • Develop high-quality content, such as reference architectures, white papers, and blog posts to help AWS customers secure their workloads. • Innovate on behalf of customers by translating your thoughts into action-driven results. • Mentor and invest in our team, partners and customers to raise the bar for our customers. • Periodic on-call required. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - Experience with coding/scripting in one or more languages (e.g., Python, C, C++, Java, Ruby, or PowerShell) - Knowledge of networks, protocols, cloud and security fundamentals . - 2+ years of hands-on technical experience in threat detection, log collection and analysis, incident response, and/or security operations. Preferred Qualifications: - Experience with any combination of core security functions such as threat modeling, secure software development, data classification, identity management and authentication, cryptography, system administration, network security, and forensics. - Hands-on technical experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities. - Experience with developing and training AI models. - Can communicate complex technical matters clearly and concisely orally and in writing. - Ability to manage customers expectations during security events, and deliver results. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Associate Customer Incident Responder, AWS Customer Incident Response Team (CIRT) at Amazon Web Services, Inc.. Skills: Incident response, Threat detection, Security solutions. Support incident response operations. Become a technical resource", "postedDate" : "2026-06-13T08:42:48.387", "createdAt" : "2026-06-13T08:42:48.387", "lastUpdated" : "2026-06-15T03:07:34.087", "ingestTimestamp" : "2026-06-13T08:42:48.387", "mongoId" : "68e6b1d770f0b99d58d669d3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3103444/apply", "salaryAnnualMin" : 125500, "salaryAnnualMax" : 212800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Log collection", "Log analysis", "Root cause analysis", "Preventative guidance", "Mentoring", "Incident response", "Threat detection", "Security solutions", "Security operations", "Cloud security", "Cloud environments", "Scalable computing architectures", "Security incidents", "Shared security model" ], "skillCount" : 14, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2a660774d8ee00a062b91f", "title" : "Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response", "company" : "Amazon Web Services", "industry" : "Operations, IT, Support Engineering, Cloud Computing", "salary" : { "min" : 175000.0, "max" : 245000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Incident Management Engineer in Sydney, Australia, adjusted for the technology industry and a large company size." }, "location" : "Sydney, New South Wales, AUS", "locations" : [ "Sydney, New South Wales, AUS" ], "certifications" : [ "AWS Associate level certifications" ], "timestamp" : "2026-06-15T03:55:52.053", "fingerprint" : "25ae37cc0beb9911eb9aef47f1c37b8ceda01b802af3283a76e5dbf14e970920", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10443072/apply", "externalId" : "c7b14860-3b9e-4d9a-9511-058ca0f602ec", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "technicalSkills" : "AWS", "professionalSkills" : [ "Incident Management", "Customer Ownership", "Account Ownership", "Problem Solving", "Strategic Planning" ], "hardSkillsList" : [ "Incident Response", "Customer Engagement", "Technical Troubleshooting", "Process Improvement" ], "softSkillsList" : [ "Leadership", "Mentoring", "Critical thinking" ], "hardSkills" : [ { "name" : "Incident Response", "level" : "intermediate" }, { "name" : "Customer Engagement", "level" : "intermediate" }, { "name" : "Technical Troubleshooting", "level" : "intermediate" }, { "name" : "Process Improvement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Critical thinking" } ], "majorSkills" : "Incident Management, Customer Support, Technical Resolution", "majorSkillsList" : [ "Incident Management", "Customer Support", "Technical Resolution" ], "coreResponsibilities" : "Drive resolution of customer impacting incidents, Drive customer escalations, Provide incident response/management, Lead calls with participants, Contribute to Problem Records, Conduct real-time proactive monitoring, Prioritize and manage customer issues, Monitor communications during high impact events, Collaborate with AWS stakeholders, Improve customer experience, Develop operational excellence mechanisms, Lead projects to drive improvements, Create and review design, Influence new standard operating procedures, Identify and troubleshoot platform issues, Own projects to drive improvements, Mentor peers, Perform other duties", "teamCollaboration" : "Collaboration with Engineering Teams; Work with key stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Mission critical applications; Distributed architectures", "domainList" : [ "mission-critical-applications", "distributed-architectures" ], "domainSpecificKnowledge" : [ "Mission critical applications", "Distributed architectures" ], "communicationSkills" : "Written communication; Verbal communication; Oral communication; Professional communication", "documentationSkills" : "Develop runbooks; Develop response plans", "problemSolvingSkills" : "Analytical acumen; Dive deep to solve complex problems; Logical problem solving", "specialRequirements" : "Work weekends, Work public holidays", "outcomesObjectives" : "Reduce potential for failure; Accelerate recovery of critical workloads", "qualificationsBasic" : "Business level Portuguese and English, 3+ years Major Incident / Problem Manager Experience, 5+ years Support Engineering, Network Engineering, Solutions Architecture, or similar IT role, Bachelor's degree in CS, Info Sci/Tech, Comm Eng, Business, or related field (or 6+ years relevant work experience)", "qualificationsPreferred" : "AWS Associate level certifications, Knowledge of ITIL/Lean Processes, Ability to work in ambiguous environments, Demonstrated critical thinking and logical problem solving skills, Experience driving collaborative projects, Familiarity operating or designing distributed architectures, Ability to review technical details and convey to stakeholders", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies. The AWS Incident Detection and Response team is part of the ASPIRE organisation within AWS Support, and is dedicated to offering eligible AWS Enterprise Support customers proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized to the context of each workload onboarded to the service. Onboarded workloads are monitored 24x7 by a team of Incident Management Engineers (IMEs) to detect and engage customers on a call bridge within 5 minutes of a critical alarm. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level – with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide. Finally, you are passionate about technology with a desire to learn more and do more with AWS. ABOUT THE ROLE AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for an Incident Management Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers. Please note as a follow-the-sun organisation, IMEs work the core hours of 9am-5pm AEST. Successful applicants will be required to work some weekends (Sunday to Thursday, or Tuesday to Saturday), and public holidays. Key job responsibilities - Every day will bring new and exciting challenges that include elements of: - Drive the resolution of large scale customer impacting incidents as part of a team rotation - Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams. - Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads - Contribute to Problem Records for customers - Conduct continuous real-time proactive monitoring of customer metrics - Prioritize, manage, and own emerging and developing customer issues from start to finish - Monitor and manage communications during high impact events via relevant channels - Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence - Lead projects and teams to drive operational improvements - Create and review documentation; design/influence new standard operating procedures - Identify and troubleshoot recurring platform issues and own projects to drive improvements - Mentor peers in your areas of technical and operational strength - Perform other duties as required by the organization About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - Business level Portuguese and English, verbal and written - 3+ years demonstrable Major Incident / Problem Manager Experience for organizations that run mission critical applications - 5+ years of experience in Support Engineering, Network Engineering, Solutions Architecture, or similar IT role. - Bachelor’s degree in Computer Science, Information Science/Technology, Communications Engineering, Business, or a related field (or 6+ years of relevant work experience) - Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) Preferred Qualifications: - Industry specific accredited certification(s) such as the AWS Associate level certifications - Knowledge of ITIL/Lean Processes - Ability to work in ambiguous environments - Demonstrated critical thinking and logical problem solving skills - Experience driving collaborative projects from conception to delivery - Familiarity operating or designing distributed architectures with the ability to correlate system behaviors based on known inter-dependencies - Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Incident Management Engineer (Portuguese/English bilingual), Incident Detection and Response at Amazon Web Services. Skills: Incident Management, Customer Support, Technical Resolution. Drive resolution of customer impacting incidents. Drive customer escalations", "postedDate" : "2026-06-13T08:34:45.450", "createdAt" : "2026-06-13T08:34:45.450", "lastUpdated" : "2026-06-15T03:55:52.053", "ingestTimestamp" : "2026-06-13T08:34:45.450", "mongoId" : "6a2a660774d8ee00a062b91f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10443072/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Incident Response", "Customer Engagement", "Technical Troubleshooting", "Process Improvement", "Leadership", "Mentoring", "Critical thinking", "Incident Management", "Customer Support", "Technical Resolution", "Customer Ownership", "Account Ownership", "Problem Solving", "Strategic Planning", "Project management", "Mission critical applications", "Distributed architectures", "AWS Associate level certifications" ], "skillCount" : 18, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Technologies" }, { "id" : "6a307252f292fd229cffcfe8", "title" : "Service Desk Incident Manager", "company" : "Link Solutions, Inc.", "industry" : "Information Technology And Services", "salary" : { "min" : 42000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Aberdeen Proving Ground, MD, United States", "locations" : [ "Aberdeen Proving Ground", "MD", "United States" ], "certifications" : [ "IAT Level II", "Microsoft 365 Certified: Endpoint Administrator Associate", "ITIL v4", "Microsoft operating system environment certification" ], "timestamp" : "2026-06-16T11:11:21.732", "fingerprint" : "800cd0221c425842d51bf55500bd1e37e5403736f8470c813b02d211cdf47b8c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkSolutionsInc/744000132276730-service-desk-incident-manager", "externalId" : "744000132276730", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Aberdeen Proving Ground", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.3890776,-76.2305823" } ], "locationText" : "Aberdeen Proving Ground, Maryland, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office, Microsoft 365", "professionalSkills" : [ "Problem solver", "Troubleshooter" ], "hardSkillsList" : [ "Incident management", "Service request management" ], "hardSkills" : [ { "name" : "Incident management", "level" : "intermediate" }, { "name" : "Service request management", "level" : "intermediate" } ], "majorSkills" : "Incident management, Service request management, Process improvement", "majorSkillsList" : [ "Incident management", "Service request management", "Process improvement" ], "coreResponsibilities" : "Oversee service request queue, Monitor ticket management system, Track service requests, Report on service requests, Lead incident response activities, Coordinate with Service Desk Leads, Coordinate with technical support teams, Track high-priority incidents, Manage high-priority incidents, Implement metrics-driven processes, Enforce metrics-driven processes, Identify incident trends, Analyze incident trends, Ensure SLAs are met, Support compliance requirements", "teamCollaboration" : "Coordinate with technical support teams", "domainKnowledge" : "DoD standards; DoD IT environments", "domainList" : [ "dod-standards", "dod-it-environments" ], "domainSpecificKnowledge" : [ "DoD standards", "DoD IT environments" ], "toolProficiency" : [ "ServiceNow ITSM" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Technical process documentation; Procedure documentation", "continuousLearning" : "Certification reimbursement", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "U. S. Citizen, Active DoW Secret Clearance, Non-remote", "outcomesObjectives" : "Improve efficiency; Improve service delivery; Contribute to mission success; Contribute to national security", "qualificationsBasic" : "U. S. Citizen with active DoW Secret Clearance, Five (5+) years IT or Service Desk experience OR BAS degree with two (2+) years IT or Service Desk experience, IAT Level II Certification equivalent or higher, Microsoft Office products proficiency, Receive Microsoft 365 Certified: Endpoint Administrator Associate within 6 months", "qualificationsPreferred" : "Experience in Department of Defense environment, ITIL v4 certification, Microsoft operating system environment certification, Experience with ServiceNow ITSM platform, Experience creating and modifying documentation, Excellent communication skills, Excellent organizational skills, Ability to prioritize and manage multiple tasks", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always\". We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Aberdeen Proving Ground, MD. * U.S. Citizen with an active DoW Secret Clearance * IAT Level II certification equivalent or higher * Non-remote (relocation incentive available) In this critical role, the Service Desk Incident Manager will lead the coordination and execution of incident management and service request processes, ensuring seamless operations in support of the Army Research Laboratory’s vital mission. This position is responsible for driving efficient resolution, maintaining operational readiness, and continuously improving service delivery in alignment with Department of Defense (DoD) standards and industry best practices. The ideal candidate will play a key role in enhancing performance, streamlining processes, and fostering a culture of accountability and excellence—ultimately ensuring that technical support services directly contribute to mission success and national security objectives. Job Responsibilities: * Oversee and manage the service request queue, ensuring timely intake, assignment, escalation, and resolution of incidents. * Utilize the ticket management system to monitor, track, and report on service requests and incident statuses. * Lead incident response activities by coordinating with Service Desk Leads and technical support teams. * Track and manage high-priority incidents, ensuring proper escalation paths and communication protocols. * Implement and enforce metrics-driven processes to improve efficiency and service delivery. * Identify and analyze incident trends to drive problem management and continuous improvement efforts. * Ensure service level agreements (SLAs) are met and support compliance requirements for DoD IT environments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. ## Qualifications * U.S. Citizen with an active DoW Secret Clearance * Five (5+) years of relevant experience working in an IT or Service Desk environment OR a BA/BS degree in Information Technology, Computer Science, Engineering, or related field with two (2+) years of experience working in an IT or Service Desk environment. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * A problem solver and troubleshooter who thrives in resolving complex problems. * Strong self-starter requiring minimal supervision. * Proficiency with Microsoft Office products. * Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date. Preferred * Experience working in a Department of Defense (DoD) environment. * Information Technology Infrastructure Library (ITIL) v4 certification A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.). * Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. * Experience creating and modifying documentation for technical processes and procedures. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Salary Range: $42,000 - $62,000 Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories. ## Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Service Desk Incident Manager at Link Solutions, Inc.. Skills: Incident management, Service request management, Process improvement. Oversee service request queue. Monitor ticket management system", "postedDate" : "2026-06-15T20:00:03.000", "createdAt" : "2026-06-16T01:35:52.828", "lastUpdated" : "2026-06-16T11:11:21.732", "ingestTimestamp" : "2026-06-16T01:35:52.828", "mongoId" : "6a307252f292fd229cffcfe8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Incident management", "Service request management", "Process improvement", "Problem solver", "Troubleshooter", "DoD standards", "DoD IT environments", "IAT Level II", "Microsoft 365 Certified: Endpoint Administrator Associate", "ITIL v4", "Microsoft operating system environment certification", "ServiceNow ITSM" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a55f292fd229c03aba6", "title" : "Manager, AV Incident Management", "company" : "May Mobility", "salary" : { "min" : 150000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Ann Arbor, Michigan, United States", "locations" : [ "Ann Arbor", "Michigan", "United States" ], "timestamp" : "2026-06-16T10:30:40.536", "fingerprint" : "3053d197eb8333d33227ff4e5ed999fd054ab117a0661ad9829b7a124b47c017", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/maymobility/jobs/8587945002", "externalId" : "8587945002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ann Arbor", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2813722,-83.7484616" } ], "locationText" : "Ann Arbor, Michigan, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "rawDescription" : "May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 500,000 autonomous rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary The Manager, AV Incident Management is responsible for leading May Mobility's incident management function within the Systems Risk Management team. This role owns the end-to-end incident response process across our autonomous vehicle operations, ensuring every incident is identified, managed, and closed in a way that is accurate, timely, and defensible to regulators and partners. As May Mobility scales its fleet and expands toward continuous autonomous operations, this role provides the senior leadership and operational expertise needed to mature our incident management capability in line with that growth. This individual will develop and maintain the processes, standards, and team structures that keep our operations safe and our safety case credible. Essential Responsibilities Lead and continuously improve the incident management process across all AV operational sites, ensuring consistent, high-quality response to incidents of all severities Enable and support regulatory incident reporting, including NHTSA Standing General Order requirements and applicable state-level reporting, ensuring accurate and timely submissions Develop and maintain incident response standards, escalation frameworks, and operational protocols in alignment with May Mobility's safety case and risk management approach Design and lead a tiered incident response team structure that scales effectively with fleet growth, balancing full-time and contract resources to maintain coverage and quality Serve as the primary point of contact for regulators, first responders, and partners during significant incidents, coordinating response and communications in partnership with Legal and Safety leadership Work cross-functionally with Safety, Engineering, Legal, and Operations to ensure incidents drive systemic improvement, not just resolution Develop and lead the talent within the incident management team, building a clear career pathway and ensuring the team has the skills and capacity to meet operational demands Provide regular reporting to senior leadership on incident trends, team performance, and emerging risks Skills and Abilities Success in this role typically requires the following competencies: Deep understanding of AV operations and the regulatory environment governing autonomous vehicle deployment in the United States Proven ability to lead and make decisions under pressure, with clear judgment on escalation and regulatory reporting thresholds Strong process ownership instincts - able to design systems that work consistently across teams and time zones Effective communicator across technical, legal, and executive audiences Ability to build and develop a team from a small base, with a practical approach to scaling that stays ahead of operational demand High integrity in handling sensitive operational and safety information Qualifications and Experience Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience: Required Qualifications: 7+ years of experience in incident management, safety operations, or crisis management within an autonomous vehicle, aviation, rail, or similarly regulated industry Direct experience owning regulatory incident reporting to federal or state transportation authorities Demonstrated experience designing and implementing escalation structures and on-call coverage models for 24/7 operations Proven track record working across Safety, Engineering, Legal, and Operations functions at a senior level Experience building and leading small, high-performing teams in a fast-paced operational environment Desirable Qualifications: Experience at an AV company that has operated or launched driverless commercial service Background in first responder coordination and external communications during major incidents Familiarity with safety case frameworks and risk-based assessment methodologies Prior military experience, especially those with Special Operations or Officer Command roles, or equivalent Federal or State Government experience Physical Requirements Standard office working conditions which includes but not limited to: Prolonged sitting Prolonged standing Prolonged computer use Travel Required? 0-10% Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range $150,000—$225,000 USD", "summaryDescription" : "Manager, AV Incident Management at May Mobility", "postedDate" : "2026-06-16T01:15:48.328", "createdAt" : "2026-06-16T01:15:48.328", "lastUpdated" : "2026-06-16T10:30:40.536", "ingestTimestamp" : "2026-06-16T01:15:48.328", "mongoId" : "6a307a55f292fd229c03aba6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 150000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb0c074d8ee00a09daf1c", "title" : "Security Engineer, Detection and Response", "company" : "Serval", "industry" : "Engineering", "salary" : { "min" : 200000.0, "max" : 325000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-15T09:19:56.220", "fingerprint" : "14803e741daf8986e22ba67efd869ed1db5cb9f7c1f099fcc2a20c6ed18f6f72", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Serval/5250c679-d490-407e-bd2e-b8b160c62aac/application", "externalId" : "5250c679-d490-407e-bd2e-b8b160c62aac", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Cloud telemetry, Logging", "professionalSkills" : [ "Detection engineering", "Incident response", "Security operations", "Threat intelligence", "Observability", "Program management" ], "hardSkillsList" : [ "Adversary tradecraft", "Detection strategies", "Response actions" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Adversary tradecraft", "level" : "intermediate" }, { "name" : "Detection strategies", "level" : "intermediate" }, { "name" : "Response actions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Detection engineering, Incident response, Security operations, Team leadership", "majorSkillsList" : [ "Detection engineering", "Incident response", "Security operations", "Team leadership" ], "coreResponsibilities" : "Design detection and response operations, Implement detection and response operations, Operate detection and response operations, Monitor security events, Triage security events, Investigate security events, Contain security events, Remediate security events, Build a team, Lead a team, Mentor a team, Hire functions, Scale functions, Ensure operational rigor, Ensure operational readiness, Improve detection quality, Improve detection coverage, Partner with engineering teams, Ensure telemetry availability, Ensure telemetry reliability, Ensure telemetry actionability, Embed detection and response, Build security program", "teamCollaboration" : "Partner with Engineering; Partner with Product; Partner with Infrastructure", "domainKnowledge" : "Modern observability stacks; Modern adversary tradecraft; Cloud environments; Corporate environments; Production environments", "domainList" : [ "modern-observability-stacks", "modern-adversary-tradecraft", "cloud-environments", "corporate-environments", "production-environments" ], "domainSpecificKnowledge" : [ "Modern observability stacks", "Modern adversary tradecraft", "Cloud environments", "Corporate environments", "Production environments" ], "communicationSkills" : "Written communication; Verbal communication", "innovationCreativity" : "Use Serval's agents", "qualificationsBasic" : "10+ years cybersecurity, Deep expertise detection engineering, Deep expertise incident response, Deep expertise security operations, Deep experience building teams, Deep experience leading teams, Stellar leadership skills, Demonstrated history driving improvements, Exceptional written communication, Exceptional verbal communication, Remain calm under pressure, Effectively run incidents, Deep expertise observability stacks, Deep expertise detection primitives, Understand modern adversary tradecraft, Experience translating TTPs, Experience into detection strategies, Experience into response actions", "qualificationsPreferred" : "Experience with SIEM, Experience with data lakes, Experience with EDR, Experience with cloud telemetry, Experience with logging", "rawDescription" : "WHO WE ARE Serval http://serval.com is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations. At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering. Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving. We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others. ROLE OVERVIEW As Detection and Response Lead, you'll build and scale the foundations of Serval's cybersecurity detection and response operations. You will set the strategy and drive execution for security monitoring, incident response, recovery, and post-incident improvement across our infrastructure and the systems our customers trust us to operate in. You'll be a hands-on leader with deep technical credibility and strong operational instincts. You will build and mentor a team, partner closely with Engineering and Product, and ensure that detection and response capabilities are embedded by design into the systems that power Serval. WHAT YOU'LL DO - Design, implement, and operate detection and response operations, including continuous monitoring, triage, investigation, containment, and remediation of security events across a diverse set of networks and infrastructure. - Build, lead, and directly mentor a team spanning observability, detection and response, and threat intelligence, hiring and scaling these functions deliberately and proportionately as Serval's platform and customer footprint grow. - Ensure world-class operational rigor and readiness through incident playbooks, on-call and escalation paths, tabletop exercises, and continuous improvement of response quality and speed. - Improve detection quality and coverage by partnering with engineering teams to ensure critical telemetry is available, reliable, and actionable across cloud, corporate, and production environments. - Partner deeply across Engineering, Product, and Infrastructure to embed detection and response into Serval's systems by design rather than as an afterthought. - Build a security program capable of withstanding sophisticated adversaries, including by using Serval's own agents to solve frontier security and security-operations problems. WHAT YOU'LL NEED - Have 10+ years in cybersecurity with deep expertise in detection engineering, incident response, and security operations. - Have deep experience building and leading detection and response, instrumentation/observability, and threat intelligence teams. - Have stellar leadership skills and a demonstrated history of driving durable, continuous improvements to programs, processes, and people. - Have exceptional written and verbal communication skills, can remain calm under pressure, and can effectively run command of security incidents involving numerous stakeholders across a diverse gamut of teams, expertise, and seniority. - Have deep expertise in modern observability stacks (e.g., SIEM, data lakes, EDR, cloud telemetry, logging) and detection primitives. - Understand modern adversary tradecraft (TTPs) and have demonstrated experience translating it into practical detection strategies and response actions. - Are mission-oriented, have unimpeachable integrity, and are passionate about detecting and responding to adversaries in a highly complex, fast-paced environment. WHAT WE OFFER - Impact: Be a key player in shaping the success of our product and company. - Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company. - Culture: Join a culture that values innovation, ownership, accountability, and fun.", "summaryDescription" : "Security Engineer, Detection and Response at Serval. Skills: Detection engineering, Incident response, Security operations, Team leadership. Design detection and response operations. Implement detection and response operations", "createdAt" : "2026-06-14T03:16:25.185", "lastUpdated" : "2026-06-15T09:19:56.220", "ingestTimestamp" : "2026-06-14T03:16:25.185", "mongoId" : "6a2cb0c074d8ee00a09daf1c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 325000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Adversary tradecraft", "Detection strategies", "Response actions", "Leadership", "Mentoring", "Detection engineering", "Incident response", "Security operations", "Team leadership", "Threat intelligence", "Observability", "Program management", "Modern observability stacks", "Modern adversary tradecraft", "Cloud environments", "Corporate environments", "Production environments" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca39874d8ee00a09ac77f", "title" : "Security Operations Manager", "company" : "Titan Security Group", "salary" : { "min" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Wisconsin", "locations" : [ "Wisconsin" ], "certifications" : [ "Wisconsin Private Security License" ], "timestamp" : "2026-06-15T03:19:03.430", "fingerprint" : "bd02d0beb56a401d1ecaee282d05a54b62f0e86f7f46ea9abbc3b2ac99eaf6c1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tsg/jobs/4285197009", "externalId" : "4285197009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Green Bay", "state" : "Wisconsin", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.5126379,-88.0125794" } ], "locationText" : "Green Bay, Wisconsin, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Security operations", "Workforce management", "Recruitment", "Sourcing activities", "Performance appraisal", "Call center protocol" ], "hardSkills" : [ { "name" : "Security operations", "level" : "intermediate" }, { "name" : "Workforce management", "level" : "intermediate" }, { "name" : "Recruitment", "level" : "intermediate" }, { "name" : "Sourcing activities", "level" : "intermediate" }, { "name" : "Performance appraisal", "level" : "intermediate" }, { "name" : "Call center protocol", "level" : "intermediate" } ], "majorSkills" : "Security operations, Process management, Workforce management", "majorSkillsList" : [ "Security operations", "Process management", "Workforce management" ], "coreResponsibilities" : "Supervise day to day security operations, Build effective relationships with clients, Build effective relationships with employees, Report operational matters, Establish schedules to minimize overtime, Maintain schedules to minimize overtime, Review schedules to minimize overtime, Recruit workforce, Develop workforce, Perform direct recruiting, Perform sourcing activities, Assist with annual training requirements, Coordinate support services, Manage client sites, Handle escalated security issues, Handle emergency situations, Conduct annual reviews on site staff, Conduct annual reviews on Field Supervisors, Monitor staff performance quality, Review disciplinary actions, Recommend suspension, Recommend termination, Ensure performance appraisal program, Record reported data, Coordinate performance tracking, Document performance tracking, Maintain personnel files integrity, Ensure personnel files integrity, Maintain workforce management systems, Ensure workforce management systems, Support HR with terminations, Coordinate exit interviews, Conduct exit interviews, Assist with unemployment claims, Assist with union grievances, Assist with appeals, Support hiring, Support training, Support on-boarding, Explain company personnel policies, Explain company benefits, Explain company procedures, Compile reports on personnel activities, Prepare reports on account trends, Prepare correspondence, Prepare memos, Track company equipment, Ensure company equipment utilization, Stay current on federal guidelines, Stay current on state guidelines, Support organization’s culture, Support organization’s processes, Support organization’s practices, Support organization’s systems, Meet needs of the business", "teamCollaboration" : "Work with HR department; Work with Account Managers; Work with senior management", "domainKnowledge" : "Physical security needs; Security services guidelines", "domainList" : [ "physical-security-needs", "security-services-guidelines" ], "domainSpecificKnowledge" : [ "Physical security needs", "Security services guidelines" ], "toolProficiency" : [ "WinTeam", "Scheduling software" ], "communicationSkills" : "Read English; Write English; Speak English; Understand English", "documentationSkills" : "Record reported data; Document performance tracking; Compile reports; Prepare correspondence; Prepare memos", "continuousLearning" : "Skills-enhancing training; Opportunities for career growth; Opportunities for promotion", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Flexible schedule, Work weekends, Work evenings", "outcomesObjectives" : "Meet or exceed financial goals; Meet or exceed operational goals; Provide quality customer service", "qualificationsBasic" : "At least 21 years of age, Ability to acquire Wisconsin Private Security License, Pass pre-employment drug screen, Pass criminal background check, Maintain a working telephone number", "qualificationsPreferred" : "Bachelor's Degree, 2 years prior satisfactory employment, Experience in heavy volume call center, Bi-lingual", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! The Operations Manager reports to the VP Of Operations and is primarily responsible for supervising the day to day security operations out of the Titan Green Bay area. Additionally, the Operations Manager will work directly the HR department to ensure Titan Security provides “Best-In-Class service” to our clients and our staff. Responsibilities include but are not limited to: Build, improve, and maintain effective relationships with both client and employees. Report all operational matters directly to the Portfolio Manager and/or members of senior management. Responsible for establishing, maintaining and reviewing schedules to minimize company overtime within WinTeam. Responsible for the recruitment and ongoing development of the workforce. Perform direct recruiting and sourcing activities for open positions. Assist Director of Portfolio Management with annual training requirements for all staff. Build, improve and maintain effective relationships with both client and employees. Report all operational matters directly to the Director of Portfolio Management and/or members of senior management. Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service Handle any escalated security issues or emergency situations appropriately Conduct annual reviews on site staff and Field Supervisors. Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff Clearly and accurately record reported data such as call-offs, tardies, emergencies, unusual occurrences, and malfunctioning of equipment. Coordinates and documents performance tracking of all staff personnel Maintain and ensure the integrity of personnel files and workforce management systems working with Account Managers and HR department, as necessary Support HR department in review of involuntary terminations including coordinating and conducting exit interviews, assisting with unemployment claims, union grievances and appeals Supports Director of Portfolio Management and HR in hiring, training and on-boarding Explain company personnel policies, benefits, and procedures to all staff and job applicants Compile and prepare reports and documents pertaining to personnel activities and account trends Prepare correspondence and memos as needed Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies Stays current on federal, state guidelines relative our services Supports the organization’s culture, processes, practices and systems to ensure that all employees are given the opportunity to contribute to the business goals of the company and its clients Flexible schedule to meet the needs of the business which includes weekends and evenings. Other duties as assigned Due to the nature of this assignment, special attention is paid to those candidates that are able to successfully demonstrate: A work history illustrating a progressively increasing security/customer service related skill sets and responsibilities with an emphasis in a supervisory capacity work, communication center protocol, knowledge of security operations, in addition to an advanced level computer proficiency/technological skills, specifically as it relates to established physical security needs. Having any, or a combination of the above listed attributes may increase your chances of selection Qualifications: Education and/or Experience: Bachelor’s Degree Preferred and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center preferred. Must be at least 21 years of age. Certificates, Licenses, Registrations: Ability to acquire and maintain a Wisconsin Private Security License, including state accredited training requirements. Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus. Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus. Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you. Physical Demands: Standard office environment. Salary & Benefits: Salaried role starting at $75,000 per year, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion EOE/M/F/D/V #HP", "summaryDescription" : "Security Operations Manager at Titan Security Group. Skills: Security operations, Process management, Workforce management. Supervise day to day security operations. Build effective relationships with clients", "postedDate" : "2026-06-13T21:07:05.736", "createdAt" : "2026-06-13T21:07:05.736", "lastUpdated" : "2026-06-15T03:19:03.430", "ingestTimestamp" : "2026-06-13T21:07:05.736", "mongoId" : "6a2ca39874d8ee00a09ac77f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Security operations", "Workforce management", "Recruitment", "Sourcing activities", "Performance appraisal", "Call center protocol", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Physical security needs", "Security services guidelines", "Wisconsin Private Security License", "WinTeam", "Scheduling software" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Security", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306007f292fd229cf84717", "title" : "Senior Cybersecurity Architect, Agentic SOC Modernization & AI-Enabled Security Operations", "company" : "West Monroe", "industry" : "Consulting", "salary" : { "min" : 175000.0, "max" : 235000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Cybersecurity Architect in Chicago, adjusted for consulting industry and company size." }, "location" : "Chicago", "locations" : [ "Chicago" ], "timestamp" : "2026-06-16T07:56:39.509", "fingerprint" : "ab387c4d64a3ce082a317119b2be3b51c9ac3e53ea31f335784ed94a6321331b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://westmonroe.com/careers/job-details-experienced-professionals?gh_jid=6018677004", "externalId" : "6018677004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Cybersecurity, Cloud security, Security operations, AI, Machine Learning", "professionalSkills" : [ "Architecture design", "Solution development", "Technical leadership", "Stakeholder management" ], "hardSkillsList" : [ "Security architecture", "Security operations", "AI implementation" ], "hardSkills" : [ { "name" : "Security architecture", "level" : "intermediate" }, { "name" : "Security operations", "level" : "intermediate" }, { "name" : "AI implementation", "level" : "intermediate" } ], "majorSkills" : "Cybersecurity architecture, Agentic SOC, AI-enabled security", "majorSkillsList" : [ "Cybersecurity architecture", "Agentic SOC", "AI-enabled security" ], "coreResponsibilities" : "Design and implement agentic SOC modernization strategies, Develop and deploy AI-enabled security operations capabilities, Provide technical leadership for security modernization initiatives, Collaborate with clients to understand their security challenges, Develop architectural blueprints for next-generation security operations, Evaluate and integrate emerging security technologies, Ensure security solutions align with business objectives, Mentor junior security architects and engineers", "teamCollaboration" : "Cross-functional teams; Client stakeholders", "domainKnowledge" : "Agentic SOC; AI-enabled security; Security modernization; Cloud security architecture", "domainList" : [ "agentic-soc", "ai-enabled-security", "security-modernization", "cloud-security-architecture" ], "domainSpecificKnowledge" : [ "Agentic SOC", "AI-enabled security", "Security modernization", "Cloud security architecture" ], "communicationSkills" : "Client presentations; Technical documentation", "documentationSkills" : "Architecture diagrams; Technical specifications", "innovationCreativity" : "Develop innovative solutions; Explore new technologies", "problemSolvingSkills" : "Complex problem solving; Root cause analysis", "outcomesObjectives" : "Modernize SOC capabilities; Enhance security operations efficiency; Implement AI-driven security solutions", "qualificationsBasic" : "5+ years of experience in cybersecurity architecture, Experience with cloud security, Experience with security operations, Experience with agentic security solutions, Experience with AI-enabled security operations", "qualificationsPreferred" : "Experience with large-scale enterprise environments, Experience with modernization initiatives", "workSiteFlexibility" : "Remote", "rawDescription" : "Are you ready to make an impact? West Monroe is seeking a Senior Cybersecurity Architect, Agentic SOC Modernization & AI-Enabled Security Operations to join our Cybersecurity & Enterprise Technology practice. This role is focused on helping clients modernize security operations by designing next-generation SOC capabilities that leverage automation, AI-enabled workflows, agentic security operations, advanced analytics, SIEM/SOAR platforms, threat intelligence, and scalable detection and response processes. You will help clients move beyond traditional, manually intensive SOC models toward more intelligent, automated, and resilient security operations. This includes assessing current-state SOC capabilities, rationalizing fragmented tooling, designing future-state operating models, defining agent-assisted workflows, improving detection engineering, automating investigation and response processes, and enabling measurable improvements in analyst productivity, detection coverage, and response effectiveness. You will serve as a trusted advisor to CIOs, CISOs, security operations leaders, technology executives, and cyber defense teams as they transform fragmented security operations into scalable, intelligence-driven, AI-enabled, and human-governed SOC capabilities. While this role will support clients across industries, there is a strong preference for candidates with experience modernizing SOC capabilities for Energy & Utilities clients, including electric, gas, water, and other critical infrastructure environments. Experience supporting Financial Services, Healthcare, Private Equity, and other highly regulated sectors is also valuable where security operations, regulatory requirements, operational resilience, and risk reduction are critical. Experience with Google Security Operations / Google SecOps is a plus, but this role is intended to be broader than any single platform. The ideal candidate understands how to design modern SOC capabilities across people, process, data, governance, automation, AI, and technology. What You’ll Do Lead Agentic SOC Modernization Strategy Assess current-state security operations capabilities across people, process, technology, data, governance, automation, and operating model dimensions. Define future-state SOC operating models that incorporate AI-assisted investigation, agentic workflows, automated enrichment, response orchestration, human-in-the-loop decisioning, and continuous improvement. Develop SOC modernization roadmaps aligned to business risk, cyber maturity, regulatory obligations, operational resilience goals, staffing models, and technology investments. Identify opportunities to reduce alert fatigue, improve analyst efficiency, accelerate investigation and response, increase detection coverage, and improve the quality of security outcomes. Evaluate where AI agents, automation, analytics, and orchestration can improve SOC workflows without introducing unacceptable operational, privacy, security, or governance risk. Facilitate executive workshops and working sessions with security leadership, infrastructure, cloud, data, application, compliance, risk, and operations stakeholders. Design AI-Enabled and Agentic SOC Capabilities Architect AI-enabled SOC capabilities that support alert triage, evidence gathering, enrichment, summarization, detection authoring, threat hunting, response recommendation, case management, and executive reporting. Define agentic SOC use cases that improve security operations outcomes, including autonomous or semi-autonomous investigation support, alert correlation, threat intelligence enrichment, detection tuning, playbook execution, and analyst decision support. Design human-in-the-loop controls, escalation points, approval gates, logging, monitoring, and quality assurance processes for agentic security operations. Develop operating models for how analysts, engineers, incident responders, threat hunters, SOC managers, and AI-enabled tools work together across the detection and response lifecycle. Advise clients on responsible and secure use of AI in security operations, including access control, data protection, model governance, prompt security, output validation, auditability, and operational risk management. Help clients define practical AI-enabled SOC use cases that improve detection, response, analyst productivity, cyber resilience, and executive visibility. Modernize SIEM, SOAR & Detection Engineering Architect and improve SIEM, SOAR, security analytics, and case management capabilities across platforms such as Splunk, Microsoft Sentinel, Google SecOps, Palo Alto Cortex, ServiceNow SecOps, CrowdStrike, and similar technologies. Build detection engineering strategies aligned to MITRE ATT&CK, threat intelligence, business-critical assets, regulatory priorities, OT/ICS risk scenarios, and client-specific threat models. Design alert triage, enrichment, escalation, case management, automated response, and incident workflow capabilities. Define threat hunting, detection lifecycle management, detection-as-code, tuning, content governance, and use-case performance measurement practices. Establish SOC metrics and KPIs, including mean time to detect, mean time to respond, alert quality, false positive reduction, automation rates, detection coverage, analyst productivity, and operational resilience. Develop implementation roadmaps that sequence telemetry onboarding, detection use cases, automation opportunities, workflow changes, analyst enablement, and operational adoption. Rationalize Security Tooling, Telemetry & Data Sources Evaluate security tool portfolios to identify overlapping capabilities, integration gaps, consolidation opportunities, and replace/retain decisions. Assess SIEM, SOAR, XDR, EDR, threat intelligence, vulnerability management, cloud security, identity, ticketing, and workflow platforms to determine how they support future-state SOC capabilities. Define ingestion strategies for enterprise telemetry, cloud logs, endpoint data, identity data, network data, SaaS platforms, vulnerability data, application logs, OT/ICS data, and third-party security sources. Design normalized data models, parsing strategies, correlation logic, enrichment pipelines, analytics workflows, reporting capabilities, and evidence collection processes. Develop cost, capability, integration, and operational impact analyses to support security tool modernization decisions. Partner with technology, procurement, finance, security, and risk stakeholders to build actionable tooling roadmaps aligned to renewal windows, architecture dependencies, budget constraints, and business priorities. Integrate enterprise and OT telemetry into unified SOC monitoring and response environments where applicable. Strengthen SOC Governance, Risk & Compliance Alignment Align SOC modernization efforts to frameworks and regulatory requirements such as NIST CSF, NIST 800-53, ISO 27001, NERC CIP, IEC 62443, HIPAA, GLBA, PCI DSS, and other industry-specific obligations. Design control validation, audit readiness, evidence collection, logging, monitoring, and reporting capabilities within security operations workflows. Ensure security monitoring, detection, response, and logging strategies support compliance, resilience, cyber risk management, and executive reporting objectives. Define governance models for detection content ownership, playbook approval, automation changes, AI-enabled workflows, exception management, escalation paths, and continuous improvement. Translate complex technical recommendations into executive-level narratives focused on business risk, operational resilience, investment priorities, and measurable outcomes. Support Google SecOps and Other Modern SOC Platforms Support clients evaluating, designing, or implementing modern SOC platforms, including Google Security Operations / Google SecOps, Splunk, Microsoft Sentinel, Palo Alto Cortex, ServiceNow SecOps, and comparable technologies. Conduct capability assessments, platform fit analyses, and replacement/retain evaluations for legacy SIEM/SOAR and adjacent security tools. Advise clients on migration considerations from legacy SIEM/SOAR platforms to modern SOC platforms while managing continuity, regulatory requirements, operational risk, and analyst adoption. Where applicable, design Google SecOps-enabled capabilities for SIEM, SOAR, threat detection, investigation, response, security analytics, and data ingestion. Define platform implementation roadmaps, including onboarding waves, integration priorities, detection sequencing, automation opportunities, reporting requirements, and operational adoption plans. Drive Client & Practice Impact Serve as a trusted advisor to client executives, security operations leaders, SOC managers, security engineers, and technology stakeholders. Lead architecture workshops, SOC maturity assessments, platform assessments, operating model design, tooling rationalization, and modernization planning engagements. Support proposal development, solution design, estimation, delivery planning, and client presentations. Contribute to West Monroe thought leadership, reference architectures, accelerators, and delivery methods for Agentic SOC modernization, AI-enabled security operations, SIEM/SOAR transformation, detection engineering, and cyber defense modernization. Mentor team members and help grow West Monroe’s capabilities in modern security operations, AI-enabled cyber defense, SOC transformation, and security platform modernization. Leverage AI tools to accelerate analysis, synthesize compleec information and support date-driven recommendations for clients, exercising sound judgment of client outcomes . What You Bring 7–10+ years of experience in security architecture, security operations, SOC modernization, SIEM/SOAR engineering, detection engineering, incident response, security automation, or cybersecurity consulting. Experience designing, implementing, or modernizing SOC capabilities in enterprise, regulated, or critical infrastructure environments. Strong understanding of modern SOC operating models, including detection engineering, alert triage, investigation workflows, threat hunting, incident response, case management, escalation processes, and security operations governance. Experience designing AI-enabled or automation-enabled security operations capabilities, including analyst assist, enrichment, alert summarization, workflow orchestration, response automation, or agentic SOC use cases. Strong understanding of SIEM, SOAR, XDR, security telemetry, log ingestion, data normalization, correlation, enrichment, detection content, case management, and incident response workflows. Experience assessing, rationalizing, and consolidating enterprise cybersecurity tools and developing actionable modernization roadmaps. Familiarity with enterprise security technologies such as EDR/XDR, IAM, PAM, cloud security, network security, vulnerability management, threat intelligence, DLP, ITSM, and SecOps workflow platforms. Experience integrating security data from cloud, endpoint, identity, network, application, SaaS, infrastructure, and third-party sources. Ability to design SOC operating models, analyst workflows, escalation paths, governance processes, control points, and performance metrics. Familiarity with AI-enabled security operations, automation, analytics, responsible AI, and operational governance considerations. Experience with governance, risk, and compliance frameworks such as NIST CSF, NIST 800-53, ISO 27001, NERC CIP, IEC 62443, HIPAA, GLBA, PCI DSS, or related standards. Strong executive communication, stakeholder engagement, facilitation, and consulting skills. Ability to translate business risk and operational objectives into secure, scalable, and practical security operations architectures. Willingness to travel for client engagements. Experience integration AI tools(e.g.,ChatGPT) into day to day workflows to enhance productivity and insight generation, coupled with strong critical thinking to acesss accuracy, mitigate bias, and ensure high-quality outputs. Must be eligible to work in the United States without the need for sponsorship now or in the future Preferred / Plus Qualifications Prior consulting experience in a client-facing advisory or delivery leadership role. Experience with Google Security Operations / Google SecOps, Chronicle SIEM, Chronicle SOAR, Google Cloud security services, BigQuery, data pipelines, or security analytics architectures. Google Security Operations, Google Cloud, or related security certifications. Experience migrating from legacy SIEM/SOAR platforms to Google SecOps, Splunk, Microsoft Sentinel, Palo Alto Cortex, ServiceNow SecOps, or other modern SOC platforms. Experience with platforms such as Splunk, Microsoft Sentinel, Google SecOps, ServiceNow SecOps, Palo Alto Cortex, CrowdStrike, Okta, SailPoint, Mandiant, VirusTotal, Wiz, Prisma Cloud, or similar enterprise security tools. Experience leading or supporting SOC modernization, AI-enabled security operations, SIEM/SOAR transformation, detection engineering, security automation, or security operations improvement programs. Experience supporting Energy & Utilities clients, including electric, gas, water, critical infrastructure environments, or other highly regulated industries such as Financial Services or Healthcare. Experience integrating OT/ICS telemetry or operational security monitoring into enterprise SOC environments. Familiarity with threat intelligence, MITRE ATT&CK, detection-as-code, YARA-L, Sigma, SOAR playbooks, and detection lifecycle management. Familiarity with agentic AI design patterns, autonomous workflow orchestration, AI governance, responsible AI, model risk management, and security controls for AI-enabled cyber defense. Relevant certifications such as CISSP, CISM, CCSP, GSEC, GCIA, GCIH, GCFA, Google Cloud security certifications, or similar credentials. Candidate Profile Summary The ideal candidate is a security operations architect who can operate at both the executive advisory and technical architecture levels. They understand how to assess SOC maturity, rationalize legacy tooling, modernize detection and response capabilities, and design AI-enabled, agent-assisted, and automation-driven security operations. This person should be comfortable helping clients move from fragmented, manual, and platform-centric SOC models toward integrated, intelligence-driven, human-governed, and agentic SOC capabilities. They can define practical use cases, design operating models, guide platform modernization, improve detection engineering, and translate technical security operations improvements into measurable business risk reduction. Experience with Google SecOps is valuable and preferred, but the broader need is for someone who can design and lead SOC modernization across platforms, operating models, telemetry strategies, automation, AI-enabled workflows, governance, and client-specific risk priorities. job description here Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D. C. $203,200—$239,100 USD Los Angeles $212,900—$250,500 USD New York City or San Francisco $222,500—$261,900 USD A location not listed above $193,500—$227,700 USD Other consultancies talk at you. At West Monroe, we work with you. We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions. The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come. At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next. You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact. West Monroe is an Equal Employment Opportunity Employer  We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com. Please review our current policy regarding use of generative artificial intelligence during the application process. If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. ", "summaryDescription" : "Senior Cybersecurity Architect, Agentic SOC Modernization & AI-Enabled Security Operations at West Monroe. Skills: Cybersecurity architecture, Agentic SOC, AI-enabled security. Design and implement agentic SOC modernization strategies. Develop and deploy AI-enabled security operations capabilities", "postedDate" : "2026-06-15T23:21:54.794", "createdAt" : "2026-06-15T23:21:54.794", "lastUpdated" : "2026-06-16T07:56:39.509", "ingestTimestamp" : "2026-06-15T23:21:54.794", "mongoId" : "6a306007f292fd229cf84717", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 235000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Security architecture", "Security operations", "AI implementation", "Cybersecurity architecture", "Agentic SOC", "AI-enabled security", "Architecture design", "Solution development", "Technical leadership", "Stakeholder management", "Security modernization", "Cloud security architecture" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c9ff674d8ee00a09a0f0b", "title" : "Manager, Security Operations", "company" : "Rula", "industry" : "Operations", "salary" : { "min" : 193800.0, "max" : 216600.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote - United States", "locations" : [ "Remote - United States" ], "certifications" : [ "OSCP", "GCIH", "GCIA", "GCFA", "GSOC" ], "timestamp" : "2026-06-15T09:48:38.431", "fingerprint" : "c5a68dd86e6f510f5049190b72c875b9b929db455c6f3077c41ccb474c1001d2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/rula/c566a3b5-96bd-4fd4-855b-92872a888f9e/application", "externalId" : "c566a3b5-96bd-4fd4-855b-92872a888f9e", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "Cloud security, SIEM, SOAR, SQL, Python", "professionalSkills" : [ "Detection design", "Alert tuning", "Incident response", "Runbooks", "Security automation", "Vendor management", "Data analysis" ], "hardSkillsList" : [ "Threat hunting", "Cloud security", "Incident response", "Detection engineering" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Threat hunting", "level" : "intermediate" }, { "name" : "Cloud security", "level" : "intermediate" }, { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Detection engineering", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Security Operations, Incident Response, Detection Engineering, People Management", "majorSkillsList" : [ "Security Operations", "Incident Response", "Detection Engineering", "People Management" ], "coreResponsibilities" : "Detect security events, Investigate security events, Respond to security events, Learn from security events, Manage team of engineers, Coach team of engineers, Build detections, Tune alerts, Manage incident response, Develop runbooks, Manage operations, Develop security automation, Manage vendor relationships, Improve data protection", "teamCollaboration" : "Work with Security; Work with Engineering; Work with IT; Work with Compliance; Work with Privacy; Work with external partners", "domainKnowledge" : "Cloud service provider security; SaaS security; Identity logs; Endpoint security; Attacker behaviors; Healthcare regulations; Privacy regulations; Compliance requirements; Threat intelligence; MITRE ATT&CK; Security data lakes; OCSF; Incident command; Tabletop exercises", "domainList" : [ "cloud-service-provider-security", "saas-security", "identity-logs", "endpoint-security", "attacker-behaviors", "healthcare-regulations", "privacy-regulations", "compliance-requirements", "threat-intelligence", "mitre-att-ck", "security-data-lakes", "ocsf", "incident-command", "tabletop-exercises" ], "domainSpecificKnowledge" : [ "Cloud service provider security", "SaaS security", "Identity logs", "Endpoint security", "Attacker behaviors", "Healthcare regulations", "Privacy regulations", "Compliance requirements", "Threat intelligence", "MITRE ATT&CK", "Security data lakes", "OCSF", "Incident command", "Tabletop exercises" ], "toolProficiency" : [ "SIEM", "SOAR" ], "communicationSkills" : "Stakeholder communication", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Improve Rula's data protection", "qualificationsBasic" : "5+ years security operations experience, 2+ years people management experience, Proficiency building SIEM detections, Manage SOAR tool, Lead incident response, Triage security incidents, Contain security incidents, Stakeholder communication, Post-incident improvements, Cloud security telemetry, SaaS security telemetry, Identity logs, Endpoint security signals, Attacker behaviors", "qualificationsPreferred" : "Experience in healthcare, Experience in regulated environment, Own MDR provider relationship, Define escalation quality, Run vendor reviews, Improve vendor handoff, Apply MITRE ATT&CK, Threat hunting methods, Prioritize coverage gaps, Query security data, Analyze security data, SQL proficiency, Python proficiency, Security data lakes, OCSF familiarity, Athena familiarity, Trino familiarity, Panther familiarity, Build security on-call, Improve escalation models, Incident command experience, Tabletop exercises, Post-incident review practices", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role We are hiring a Manager, Security Operations to lead the team responsible for how Rula detects, investigates, responds to, and learns from security events. This person will manage and coach a team of engineers while remaining close to technical work such as detection design, alert tuning, incident response, runbooks, operations, and security automation. You will manage the relationships with security operations vendors and work closely with Security, Engineering, IT, Compliance, Privacy, and external partners to improve Rula's ability to protect patient and provider data. The right candidate will have agency and support to build practical security operations in a high-trust environment where clear communication, sound judgment, and measurable outcomes matter more than titles or jargon. Required Qualifications - 5+ years of professional experience in security operations, detection engineering, incident response, threat hunting, cloud security, or a related security engineering role - 2+ years of direct people management experience for security engineers, incident responders, analysts, or a security operations / detection and response team - Hands-on proficiency building, tuning, and operating detections in a modern SIEM and managing a SOAR tool (and/or comparable security operations solutions) - Demonstrated expertise leading or materially contributing to incident response, including triage, containment, stakeholder communication, and post-incident improvements - Working knowledge of cloud service provider and SaaS security telemetry, identity logs, endpoint security signals, and common attacker behaviors Preferred Qualifications While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement. - Experience in healthcare or another regulated environment where incident response, privacy, and compliance requirements intersect - Experience owning an MDR provider relationship, defining escalation quality expectations, running vendor reviews, and improving vendor-to-internal handoff workflows - Experience applying MITRE ATT&CK, threat hunting methods, or detection engineering frameworks to prioritize coverage gaps - Proficiency querying and analyzing security data using SQL, Python, or similar tools; familiarity with security data lakes, OCSF, Athena, Trino, Panther, or comparable platforms is helpful - Experience building or improving security on-call, shared escalation models, incident command, tabletop exercises, or post-incident review practices - Relevant security certifications such as OSCP, GCIH, GCIA, GCFA, or GSOC We're serious about your well-being! As part of our team, full-time employees receive: - 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) - Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States - Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA - 401(k) plan access: Start saving for your future - Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) - Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering - Employee Assistance Program (EAP): Supporting your mental and physical health - Quarterly department stipend: Fun team-building activities or in-person gatherings - Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all - Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses - Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend Our team We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.", "summaryDescription" : "Manager, Security Operations at Rula. Skills: Security Operations, Incident Response, Detection Engineering, People Management. Detect security events. Investigate security events", "createdAt" : "2026-06-13T22:09:42.880", "lastUpdated" : "2026-06-15T09:48:38.431", "ingestTimestamp" : "2026-06-13T22:09:42.880", "mongoId" : "6a2c9ff674d8ee00a09a0f0b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 193800, "salaryAnnualMax" : 216600, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Threat hunting", "Cloud security", "Incident response", "Detection engineering", "Leadership", "Mentoring", "Security Operations", "Incident Response", "Detection Engineering", "People Management", "Detection design", "Alert tuning", "Runbooks", "Security automation", "Vendor management", "Data analysis", "Cloud service provider security", "SaaS security", "Identity logs", "Endpoint security", "Attacker behaviors", "Healthcare regulations", "Privacy regulations", "Compliance requirements", "Threat intelligence", "MITRE ATT&CK", "Security data lakes", "OCSF", "Incident command", "Tabletop exercises", "OSCP", "GCIH", "GCIA", "GCFA", "GSOC", "SIEM", "SOAR" ], "skillCount" : 37, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c86e274d8ee00a09683a7", "title" : "Incident Manager", "company" : "BETSOL", "industry" : "Information Technology And Services", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Incident Manager in Bengaluru, India, adjusted for mid-seniority and technology industry." }, "location" : "Bengaluru, KA, IN", "locations" : [ "Bengaluru", "KA", "IN" ], "certifications" : [ "ITIL Foundation certification" ], "timestamp" : "2026-06-15T09:13:36.986", "fingerprint" : "b01cbee827612b5e21ccab9907672ca675c8bb5614b20562fab54c0141349caa", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/BETSOL/744000131952109-incident-manager", "externalId" : "744000131952109", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "ServiceNow, JIRA, Automation, Scripting", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Service management", "Alerting", "Monitoring" ], "hardSkillsList" : [ "Incident Management", "IT Service Management", "Major Incident Management", "SLA management", "Root Cause Analysis" ], "hardSkills" : [ { "name" : "Incident Management", "level" : "intermediate" }, { "name" : "IT Service Management", "level" : "intermediate" }, { "name" : "Major Incident Management", "level" : "intermediate" }, { "name" : "SLA management", "level" : "intermediate" }, { "name" : "Root Cause Analysis", "level" : "intermediate" } ], "majorSkills" : "Incident Management, Major Incident Management, Service Management, Root Cause Analysis", "majorSkillsList" : [ "Incident Management", "Major Incident Management", "Service Management", "Root Cause Analysis" ], "coreResponsibilities" : "Manage Incident Management lifecycle, Coordinate incident investigation, Coordinate incident troubleshooting, Coordinate incident resolution, Lead major incidents, Manage major incidents, Facilitate bridge calls, Manage bridge calls, Ensure incident resolution within SLAs, Ensure incident closure within SLAs, Communicate with stakeholders, Capture incident timelines, Prepare RCA reports, Review RCA reports, Publish RCA reports, Adhere to incident management best practices, Work in 24/7 operational environment, Adhere to shift schedules, Monitor incidents, Track incidents, Manage incidents using tools", "teamCollaboration" : "Internal teams; External teams; Cross-functional teams", "domainKnowledge" : "ITIL; Infrastructure; Cloud environments; Application support", "domainList" : [ "itil", "infrastructure", "cloud-environments", "application-support" ], "domainSpecificKnowledge" : [ "ITIL", "Infrastructure", "Cloud environments", "Application support" ], "toolProficiency" : [ "ServiceNow", "JIRA" ], "communicationSkills" : "Stakeholder communication; Verbal communication; Written communication", "documentationSkills" : "Incident reports; RCA reports; Communication updates", "problemSolvingSkills" : "Troubleshooting; Root Cause Analysis", "specialRequirements" : "24/7 operational environment, Shift schedules", "outcomesObjectives" : "Quick restoration of services; Incident resolution within defined SLAs; Minimal business impact during incidents; Continuous service improvement", "qualificationsBasic" : "2–5 years experience Incident Management, 2–5 years experience IT Service Management, Experience in 24/7 production support, Hands-on experience managing Incident Management processes, Experience handling Major Incident Management, Experience leading bridge calls, Experience with ServiceNow, Experience with JIRA, Experience with alerting/monitoring tools, Coordination skills, Stakeholder management skills, Ability to work under pressure, Experience in SLA management, Documentation skills for incident reports, Documentation skills for RCA, Documentation skills for communication updates, Verbal communication skills, Written communication skills, B. E. /B. Tech/MCA /BSc (Computer Science)", "qualificationsPreferred" : "ITIL Foundation certification, Knowledge of ITIL frameworks, Familiarity with problem management, Familiarity with change management, Basic understanding of infrastructure, Basic understanding of cloud environments, Basic understanding of application support, Exposure to automation for incident handling, Exposure to scripting for incident handling, Exposure to automation for reporting, Exposure to scripting for reporting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at [betsol.com](https://www.betsol.com/) About the Role: You will be responsible for managing the end-to-end Incident Management process in alignment with ITIL guidelines while adapting to organizational requirements. You will play a critical role in ensuring quick restoration of services during disruptions by coordinating across multiple teams and driving incident resolution within defined SLAs. You will also lead major incident management, facilitate effective communication, and ensure continuous service improvement through root cause analysis and process adherence. Responsibilities * Manage the end-to-end Incident Management lifecycle, ensuring alignment with ITIL standards and organizational processes. * Coordinate with internal and external teams to investigate, troubleshoot, and resolve incidents efficiently. * Lead and manage major incidents, ensuring timely resolution with minimal business impact using agreed tools and processes. * Facilitate and manage bridge calls, ensuring clear communication, capturing key discussion points, and driving action items. * Ensure all incidents are resolved and closed within agreed SLAs, with proactive and timely stakeholder communication. * Capture incident timelines and prepare, review, and publish Root Cause Analysis (RCA) reports within defined timelines. * Maintain high standards of service excellence by adhering to incident management best practices. * Work in a 24/7 operational environment, adhering to shift schedules as required. * Utilize service management and alerting tools to monitor, track, and manage incidents effectively. * Perform additional incident management–related tasks as required. Looking For 2–5 years of experience in Incident Management or IT Service Management within a 24/7 production support environment. Mandatory Skills * Strong hands-on experience managing end-to-end Incident Management processes aligned with ITIL practices. * Proven experience in handling Major Incident Management (MIM) and leading bridge calls effectively. * Experience working with service management tools such as ServiceNow (SNOW), JIRA, and alerting/monitoring tools. * Strong coordination and stakeholder management skills across cross-functional teams. * Ability to work under pressure in a high-availability environment and drive quick resolution. * Experience in SLA management, ensuring incidents are resolved within agreed timelines. * Strong documentation skills for incident reports, RCA, and communication updates. * Excellent verbal and written communication skills. Good to Have Skills * ITIL Foundation certification or knowledge of ITIL frameworks. * Familiarity with problem management and change management processes. * Basic understanding of infrastructure, cloud environments, and application support. * Exposure to automation or scripting for incident handling and reporting. ## Qualifications B.E./B.Tech/MCA /BSc (Computer Science) ## Additional Information It would be a 24/7 role", "summaryDescription" : "Incident Manager at BETSOL. Skills: Incident Management, Major Incident Management, Service Management, Root Cause Analysis. Manage Incident Management lifecycle. Coordinate incident investigation", "postedDate" : "2026-06-12T17:44:56.000", "createdAt" : "2026-06-14T02:43:12.219", "lastUpdated" : "2026-06-15T09:13:36.986", "ingestTimestamp" : "2026-06-14T02:43:12.219", "mongoId" : "6a2c86e274d8ee00a09683a7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Incident Management", "IT Service Management", "Major Incident Management", "SLA management", "Root Cause Analysis", "Service Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Service management", "Alerting", "Monitoring", "ITIL", "Infrastructure", "Cloud environments", "Application support", "ITIL Foundation certification", "ServiceNow", "JIRA" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9ab174d8ee00a0997ab7", "title" : "Incident Manager", "company" : "BETSOL", "industry" : "Information Technology And Services", "salary" : { "min" : 1200000.0, "max" : 1800000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Incident Manager in Bengaluru, India, adjusted for mid-seniority and technology industry." }, "location" : "Bengaluru, KA, IN", "locations" : [ "Bengaluru", "KA", "IN" ], "certifications" : [ "ITIL Foundation certification" ], "timestamp" : "2026-06-15T07:57:27.043", "fingerprint" : "0674c97cbcf6cd35d802305aa365aeb04d83e4cba299e7aa5f30419907978159", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/BETSOL/744000131952109-incident-manager", "externalId" : "744000131952109", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "ServiceNow, JIRA, Automation, Scripting", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Service management", "Alerting", "Monitoring" ], "hardSkillsList" : [ "Incident Management", "IT Service Management", "Major Incident Management", "SLA management", "Root Cause Analysis" ], "hardSkills" : [ { "name" : "Incident Management", "level" : "intermediate" }, { "name" : "IT Service Management", "level" : "intermediate" }, { "name" : "Major Incident Management", "level" : "intermediate" }, { "name" : "SLA management", "level" : "intermediate" }, { "name" : "Root Cause Analysis", "level" : "intermediate" } ], "majorSkills" : "Incident Management, Major Incident Management, ServiceNow, ITIL", "majorSkillsList" : [ "Incident Management", "Major Incident Management", "ServiceNow", "ITIL" ], "coreResponsibilities" : "Manage Incident Management lifecycle, Coordinate to investigate incidents, Coordinate to troubleshoot incidents, Coordinate to resolve incidents, Lead major incidents, Manage major incidents, Facilitate bridge calls, Manage bridge calls, Ensure incidents resolved within SLAs, Ensure incidents closed within SLAs, Communicate with stakeholders, Capture incident timelines, Prepare RCA reports, Review RCA reports, Publish RCA reports, Adhere to incident management best practices, Work in 24/7 operational environment, Adhere to shift schedules, Monitor incidents, Track incidents, Manage incidents using tools", "teamCollaboration" : "Cross-functional teams; Internal teams; External teams", "domainKnowledge" : "ITIL; Infrastructure; Cloud environments; Application support", "domainList" : [ "itil", "infrastructure", "cloud-environments", "application-support" ], "domainSpecificKnowledge" : [ "ITIL", "Infrastructure", "Cloud environments", "Application support" ], "toolProficiency" : [ "ServiceNow", "JIRA", "Alerting tools", "Monitoring tools" ], "communicationSkills" : "Stakeholder communication; Verbal communication; Written communication", "documentationSkills" : "Incident reports; RCA reports; Communication updates", "problemSolvingSkills" : "Troubleshooting; Root Cause Analysis", "specialRequirements" : "24/7 operational environment, Shift schedules", "outcomesObjectives" : "Ensure quick restoration of services; Drive incident resolution within SLAs; Minimal business impact during incidents; Resolve incidents within agreed SLAs; Close incidents within agreed SLAs", "qualificationsBasic" : "2–5 years experience Incident Management, 2–5 years experience IT Service Management, Experience in 24/7 production support, Hands-on experience managing Incident Management processes, Experience handling Major Incident Management, Experience leading bridge calls, Experience with ServiceNow, Experience with JIRA, Experience with alerting/monitoring tools, Coordination skills, Stakeholder management skills, Ability to work under pressure, Experience in SLA management, Documentation skills for incident reports, Documentation skills for RCA, Documentation skills for communication updates, Verbal communication skills, Written communication skills, B. E. /B. Tech/MCA /BSc (Computer Science)", "qualificationsPreferred" : "ITIL Foundation certification, Knowledge of ITIL frameworks, Familiarity with problem management, Familiarity with change management, Basic understanding of infrastructure, Basic understanding of cloud environments, Basic understanding of application support, Exposure to automation for incident handling, Exposure to scripting for incident handling, Exposure to automation for reporting, Exposure to scripting for reporting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at [betsol.com](https://www.betsol.com/) About the Role: You will be responsible for managing the end-to-end Incident Management process in alignment with ITIL guidelines while adapting to organizational requirements. You will play a critical role in ensuring quick restoration of services during disruptions by coordinating across multiple teams and driving incident resolution within defined SLAs. You will also lead major incident management, facilitate effective communication, and ensure continuous service improvement through root cause analysis and process adherence. Responsibilities * Manage the end-to-end Incident Management lifecycle, ensuring alignment with ITIL standards and organizational processes. * Coordinate with internal and external teams to investigate, troubleshoot, and resolve incidents efficiently. * Lead and manage major incidents, ensuring timely resolution with minimal business impact using agreed tools and processes. * Facilitate and manage bridge calls, ensuring clear communication, capturing key discussion points, and driving action items. * Ensure all incidents are resolved and closed within agreed SLAs, with proactive and timely stakeholder communication. * Capture incident timelines and prepare, review, and publish Root Cause Analysis (RCA) reports within defined timelines. * Maintain high standards of service excellence by adhering to incident management best practices. * Work in a 24/7 operational environment, adhering to shift schedules as required. * Utilize service management and alerting tools to monitor, track, and manage incidents effectively. * Perform additional incident management–related tasks as required. Looking For 2–5 years of experience in Incident Management or IT Service Management within a 24/7 production support environment. Mandatory Skills * Strong hands-on experience managing end-to-end Incident Management processes aligned with ITIL practices. * Proven experience in handling Major Incident Management (MIM) and leading bridge calls effectively. * Experience working with service management tools such as ServiceNow (SNOW), JIRA, and alerting/monitoring tools. * Strong coordination and stakeholder management skills across cross-functional teams. * Ability to work under pressure in a high-availability environment and drive quick resolution. * Experience in SLA management, ensuring incidents are resolved within agreed timelines. * Strong documentation skills for incident reports, RCA, and communication updates. * Excellent verbal and written communication skills. Good to Have Skills * ITIL Foundation certification or knowledge of ITIL frameworks. * Familiarity with problem management and change management processes. * Basic understanding of infrastructure, cloud environments, and application support. * Exposure to automation or scripting for incident handling and reporting. ## Qualifications B.E./B.Tech/MCA /BSc (Computer Science) ## Additional Information It would be a 24/7 role", "summaryDescription" : "Incident Manager at BETSOL. Skills: Incident Management, Major Incident Management, ServiceNow, ITIL. Manage Incident Management lifecycle. Coordinate to investigate incidents", "postedDate" : "2026-06-12T17:44:56.000", "createdAt" : "2026-06-14T00:30:35.550", "lastUpdated" : "2026-06-15T07:57:27.043", "ingestTimestamp" : "2026-06-14T00:30:35.550", "mongoId" : "6a2c9ab174d8ee00a0997ab7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Incident Management", "IT Service Management", "Major Incident Management", "SLA management", "Root Cause Analysis", "ServiceNow", "ITIL", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Service management", "Alerting", "Monitoring", "Infrastructure", "Cloud environments", "Application support", "ITIL Foundation certification", "JIRA", "Alerting tools", "Monitoring tools" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6ac174d8ee00a090db9b", "title" : "Sr. Cybersecurity Operations Analyst", "company" : "Atlas Air", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Cybersecurity Operations Analyst in White Plains, NY, adjusted for industry and company size." }, "location" : "White Plains, NY, USA", "locations" : [ "White Plains", "NY", "USA" ], "timestamp" : "2026-06-15T22:36:57.018", "fingerprint" : "b22b12aba85b1209b9458c38499c58725ca1486cec8d9c90b54b808147e3e7ca", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.atlasairworldwide.com/careers/job-board/?gh_jid=4267649009", "externalId" : "4267649009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "White Plains", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0339862,-73.7629097" } ], "locationText" : "White Plains, New York, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "rawDescription" : "Join Atlas Air Worldwide. Move the World with Us! At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose. If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here. This position is responsible for cybersecurity operations and defense including threat assessment, incident handling, and managing vulnerabilities against Atlas Air Global Technology environment. Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure. Major Job Responsibilities: This position will be responsible for security event monitoring, vulnerability assessments, web application penetration tests, integrity checking, and maintaining necessary standards we lift ambition.", "summaryDescription" : "Sr. Cybersecurity Operations Analyst at Atlas Air", "postedDate" : "2026-06-14T19:15:37.345", "createdAt" : "2026-06-14T19:15:37.345", "lastUpdated" : "2026-06-15T22:36:57.018", "ingestTimestamp" : "2026-06-14T19:15:37.345", "mongoId" : "6a2c6ac174d8ee00a090db9b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ec02074d8ee00a0e9d50c", "title" : "Technology Operations & Cybersecurity Analyst", "company" : "Gap International", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Technology Operations & Cybersecurity Analyst in Springfield, United States, adjusted for mid-seniority and full-time employment." }, "location" : "Springfield, Pennsylvania, United States", "locations" : [ "Springfield", "Pennsylvania", "United States" ], "timestamp" : "2026-06-16T03:49:12.895", "fingerprint" : "92e0559efb8376bffed4005889dceb687f20ea2d415667580f3406edc230fcba", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gapinternational/jobs/6029338004", "externalId" : "6029338004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9306677,-75.3201879" } ], "locationText" : "Springfield, Pennsylvania, United States", "experienceMinYears" : 3, "experienceMaxYears" : 6, "rawDescription" : "The Opportunity Gap International is seeking a Technology Operations & Cybersecurity Analyst to help power a high-performing, secure, and forward-looking technology environment. This is a hands-on, high-exposure role across IT operations, cybersecurity, and emerging technologies. You’ll keep the business running smoothly while helping us evolve how we leverage technology, especially through automation and AI. It’s ideal for someone who enjoys solving complex problems, takes ownership, and wants to build broad capability across systems, security, and innovation. RESPONSIBILITIES Technology Operations Support day-to-day performance of networks, systems, and endpoints Troubleshoot issues and escalate when needed Configure and maintain Windows and macOS devices Manage identity and access (Entra ID, Active Directory) Maintain documentation, inventory, and asset lifecycle End-User Experience Provide responsive, high-quality support to employees Support core tools (Microsoft 365, Zoom, VPN, endpoint/security platforms) Own onboarding/offboarding setup and readiness Help employees get the most out of workplace technologies, including AI tools Cybersecurity Monitor and respond to security alerts across systems and endpoints Investigate incidents (phishing, suspicious activity) Support patching, vulnerability management, and system hardening Maintain access controls and identity security practices Contribute to improving security operations and response readiness Automation, AI & Improvement Identify and implement opportunities to automate repetitive work Leverage AI to improve troubleshooting, response, and efficiency Stay current on emerging tech and bring forward practical ideas Contribute to improving overall performance, scalability, and user experience What We're Looking For 3–6 years of experience in IT operations, systems, or cybersecurity Strong troubleshooting and hands-on problem-solving ability Working knowledge of networking fundamentals (TCP/IP, DNS, VPNs, etc.) Experience with Windows and/or macOS environments Familiarity with Microsoft 365, Entra ID (Azure AD), and identity management Foundational understanding of cybersecurity principles and tools Strong communication skills and a service-oriented mindset Curiosity and interest in automation, AI, and improving how things work Why This Role Broad exposure across IT, security, and emerging tech Opportunity to build capability, not just maintain systems Real ownership in a high-performing environment Direct impact on how the company operates and evolves LOCATION Gap International associates are based out of our corporate office in the Philadelphia metropolitan area. In order to be considered for this role, applicants should be legally authorized to work in the US. Gap International is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need, and all qualified candidates will receive consideration.", "summaryDescription" : "Technology Operations & Cybersecurity Analyst at Gap International", "postedDate" : "2026-06-14T20:04:04.627", "createdAt" : "2026-06-14T20:04:04.627", "lastUpdated" : "2026-06-16T03:49:12.895", "ingestTimestamp" : "2026-06-14T20:04:04.627", "mongoId" : "6a2ec02074d8ee00a0e9d50c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c664874d8ee00a08fec0b", "title" : "Incident Manager", "company" : "BETSOL", "industry" : "Information Technology And Services", "location" : "Bengaluru, KA, IN", "locations" : [ "Bengaluru", "KA", "IN" ], "certifications" : [ "ITIL Foundation" ], "timestamp" : "2026-06-15T07:04:28.712", "fingerprint" : "e463a1cfe6108873be3d3b64e777f0931992956d5f101513be4949a3fbcbf329", "source" : "smartrecruiters", "applyUrl" : "https://jobs.smartrecruiters.com/BETSOL/744000131952109-incident-manager", "externalId" : "744000131952109", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "ITIL frameworks, problem management, change management, infrastructure, cloud environments, application support." ], "hardSkillsList" : [ "Incident Management", "IT Service Management", "Major Incident Management", "SLA management", "Root Cause Analysis" ], "softSkillsList" : [ "stakeholder management, communication" ], "hardSkills" : [ { "name" : "Incident Management", "level" : "intermediate" }, { "name" : "IT Service Management", "level" : "intermediate" }, { "name" : "Major Incident Management", "level" : "intermediate" }, { "name" : "SLA management", "level" : "intermediate" }, { "name" : "Root Cause Analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "stakeholder management, communication" } ], "majorSkills" : "ITIL, ServiceNow", "majorSkillsList" : [ "ITIL, ServiceNow" ], "coreResponsibilities" : "The Incident Manager is responsible for overseeing the end-to-end Incident Management process, adhering to ITIL guidelines and organizational needs. This role is crucial for ensuring rapid service restoration during disruptions by coordinating various teams and driving incident resolution within defined SLAs, while also leading major incident responses and facilitating communication.", "teamCollaboration" : "Coordinate with internal and external teams to investigate, troubleshoot, and resolve incidents efficiently. Facilitate and manage bridge calls, ensuring clear communication, capturing key discussion points, and driving action items. Coordination and stakeholder management skills across cross-functional teams are essential.", "toolProficiency" : [ "JIRA" ], "communicationSkills" : "verbal communication; written communication", "documentationSkills" : "incident reports; RCA", "specialRequirements" : "Ability to work in a 24/7 operational environment, adhering to shift schedules as required.", "outcomesObjectives" : "Ensure quick restoration of services during disruptions by coordinating across multiple teams and driving incident resolution within defined SLAs. Ensure continuous service improvement through root cause analysis and process adherence. Ensure all incidents are resolved and closed within agreed SLAs, with proactive and timely stakeholder communication.", "qualificationsBasic" : "2-5 years of experience in Incident Management or IT Service Management within a 24/7 production support environment. Hands-on experience managing end-to-end Incident Management processes aligned with ITIL practices. Proven experience in handling Major Incident Management (MIM) and leading bridge calls effectively. Experience working with service management tools such as ServiceNow (SNOW), JIRA, and alerting/monitoring tools. Coordination and stakeholder management skills across cross-functional teams. Ability to work under pressure in a high-availability environment and drive quick resolution. Experience in SLA management, ensuring incidents are resolved within agreed timelines. Documentation skills for incident reports, RCA, and communication updates. Excellent verbal and written communication skills.", "qualificationsPreferred" : "ITIL Foundation certification or knowledge of ITIL frameworks. Familiarity with problem management and change management processes. Basic understanding of infrastructure, cloud environments, and application support. Exposure to automation or scripting for incident handling and reporting.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at [betsol.com](https://www.betsol.com/) About the Role: You will be responsible for managing the end-to-end Incident Management process in alignment with ITIL guidelines while adapting to organizational requirements. You will play a critical role in ensuring quick restoration of services during disruptions by coordinating across multiple teams and driving incident resolution within defined SLAs. You will also lead major incident management, facilitate effective communication, and ensure continuous service improvement through root cause analysis and process adherence. Responsibilities * Manage the end-to-end Incident Management lifecycle, ensuring alignment with ITIL standards and organizational processes. * Coordinate with internal and external teams to investigate, troubleshoot, and resolve incidents efficiently. * Lead and manage major incidents, ensuring timely resolution with minimal business impact using agreed tools and processes. * Facilitate and manage bridge calls, ensuring clear communication, capturing key discussion points, and driving action items. * Ensure all incidents are resolved and closed within agreed SLAs, with proactive and timely stakeholder communication. * Capture incident timelines and prepare, review, and publish Root Cause Analysis (RCA) reports within defined timelines. * Maintain high standards of service excellence by adhering to incident management best practices. * Work in a 24/7 operational environment, adhering to shift schedules as required. * Utilize service management and alerting tools to monitor, track, and manage incidents effectively. * Perform additional incident management–related tasks as required. Looking For 2–5 years of experience in Incident Management or IT Service Management within a 24/7 production support environment. Mandatory Skills * Strong hands-on experience managing end-to-end Incident Management processes aligned with ITIL practices. * Proven experience in handling Major Incident Management (MIM) and leading bridge calls effectively. * Experience working with service management tools such as ServiceNow (SNOW), JIRA, and alerting/monitoring tools. * Strong coordination and stakeholder management skills across cross-functional teams. * Ability to work under pressure in a high-availability environment and drive quick resolution. * Experience in SLA management, ensuring incidents are resolved within agreed timelines. * Strong documentation skills for incident reports, RCA, and communication updates. * Excellent verbal and written communication skills. Good to Have Skills * ITIL Foundation certification or knowledge of ITIL frameworks. * Familiarity with problem management and change management processes. * Basic understanding of infrastructure, cloud environments, and application support. * Exposure to automation or scripting for incident handling and reporting. ## Qualifications B.E./B.Tech/MCA /BSc (Computer Science) ## Additional Information It would be a 24/7 role", "summaryDescription" : "Incident Manager at BETSOL. Skills: ITIL, ServiceNow. The Incident Manager is responsible for overseeing the end-to-end Incident Management process, adhering to ITIL guidelines and organizational needs. This role is crucial for ensuring rapid service restoration during disruptions by coordinating various teams and driving incident resolution within defined SLAs, while also leading major incident responses and facilitating communication.", "postedDate" : "2026-06-12T17:44:56.000", "createdAt" : "2026-06-14T21:42:44.404", "lastUpdated" : "2026-06-15T07:04:28.712", "ingestTimestamp" : "2026-06-14T21:42:44.404", "mongoId" : "6a2c664874d8ee00a08fec0b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Incident Management", "IT Service Management", "Major Incident Management", "SLA management", "Root Cause Analysis", "stakeholder management, communication", "ITIL, ServiceNow", "ITIL frameworks, problem management, change management, infrastructure, cloud environments, application support.", "ITIL Foundation", "JIRA" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a66a374d8ee00a062d13f", "title" : "Senior Incident Response Analyst", "company" : "Dun & Bradstreet", "industry" : "Security", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Incident Response Analyst in Center Valley, United States, adjusted for industry and company size." }, "location" : "Center Valley - Pennsylvania - United States", "locations" : [ "Center Valley - Pennsylvania - United States" ], "certifications" : [ "GCIH", "GREM", "GCFA" ], "timestamp" : "2026-06-14T18:54:40.344", "fingerprint" : "1312cb068ee86f03bc17771bc99c48393c428514138e24b1ce276f0c1b84439d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/dnb/2a29a005-1ec7-4c2d-8f68-cbc2775614be/apply", "externalId" : "2a29a005-1ec7-4c2d-8f68-cbc2775614be", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Center Valley", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.5292660,-75.3932360" } ], "locationText" : "Center Valley, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Splunk, Microsoft sentinel, CrowdStrike, Carbon Black, Azure, AWS, GCP, AliCloud, Netflows, PCAP files, Javascript, VBscript, powershell, python", "professionalSkills" : [ "Threat detection", "Incident investigation", "Remediation efforts", "Security posture", "Technical analysis", "Detection capabilities", "Process development", "Scalable workflows", "Response maturity", "Threat analysis", "Log ingestion", "Alert logic", "Signal quality", "AI security risks", "Model misuse", "Prompt injection", "Data leakage", "Automation attack vectors" ], "hardSkillsList" : [ "Malware analysis", "Script analysis", "Binary analysis" ], "softSkillsList" : [ "Analytical thinking", "Judgment" ], "hardSkills" : [ { "name" : "Malware analysis", "level" : "intermediate" }, { "name" : "Script analysis", "level" : "intermediate" }, { "name" : "Binary analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical thinking" }, { "name" : "Judgment" } ], "majorSkills" : "Incident Response, Threat Detection, Security Operations", "majorSkillsList" : [ "Incident Response", "Threat Detection", "Security Operations" ], "coreResponsibilities" : "Lead alert investigations, Perform technical analysis, Identify threats, Contain threats, Remediate threats, Own incident investigations, Drive conclusions, Elevate detection maturity, Elevate response maturity, Champion process development, Identify process gaps, Design scalable workflows, Implement process improvements, Create technical playbooks, Refine technical playbooks, Create response guides, Refine response guides, Mentor junior analysts, Uplift junior analysts, Provide guidance, Provide coaching, Provide training, Serve as escalation point, Apply threat analysis, Collaborate with engineering, Collaborate with IT, Collaborate with Legal, Collaborate with HR, Collaborate with business partners, Resolve incidents, Drive security improvements, Enhance SOC processes, Enhance SOC workflows, Enhance response capabilities, Contribute to detection evolution, Partner with detection engineering, Improve log ingestion, Improve alert logic, Improve signal quality, Assess AI security risks, Mitigate AI security risks, Participate in on-call rotation, Serve as trusted responder", "teamCollaboration" : "engineering; IT; Legal; HR; business partners; detection engineering", "domainKnowledge" : "Mitre ATT&CK framework; Malware behavior; Exploitation techniques; Windows internals; Linux internals; macOS internals; AI security risks", "domainList" : [ "mitre-att-ck-framework", "malware-behavior", "exploitation-techniques", "windows-internals", "linux-internals", "macos-internals", "ai-security-risks" ], "domainSpecificKnowledge" : [ "Mitre ATT&CK framework", "Malware behavior", "Exploitation techniques", "Windows internals", "Linux internals", "macOS internals", "AI security risks" ], "toolProficiency" : [ "SIEM Platforms", "EDR Tools", "Splunk", "Microsoft sentinel", "CrowdStrike", "Carbon Black" ], "communicationSkills" : "Clear communication; Discussing findings", "documentationSkills" : "Technical playbooks; Documentation; Response guides", "continuousLearning" : "Education assistance; Training resources", "problemSolvingSkills" : "Analytical thinking", "specialRequirements" : "On-call rotation", "qualificationsBasic" : "1 SANS/GIAC Certification, Hands-on experience with SIEM Platforms, Hands-on experience with EDR Tools, Hands-on experience with Cloud environments, Hands-on experience with Network log analysis, Deep understanding of Mitre ATT&CK framework, Deep understanding of Malware behavior, Deep understanding of exploitation techniques, Deep understanding of Windows internals, Deep understanding of Linux internals, Deep understanding of macOS internals, Script analysis experience, Malicious binary analysis experience, Bachelors Degree", "qualificationsPreferred" : "GCIH, GREM, GCFA preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. We are seeking a highly skilled Senior Incident Response Analyst to lead advanced threat detection, investigation, and remediation efforts within our Security Operations program. This role is responsible for handling complex security incidents, guiding junior analysts, improving detection capabilities, and strengthening our overall security posture. The Senior Incident Response Analyst brings deep technical expertise, strong analytical thinking, and a proactive mindset toward defending the enterprise. ## Key Responsibilities Lead high‑fidelity alert investigations, performing deep technical analysis to rapidly identify, contain, and remediate threats. Own complex incident investigations, driving technically precise conclusions and elevating the organization’s detection and response maturity. Champion process development, identifying gaps, designing scalable workflows, and implementing improvements that strengthen the Incident Response program. Create and refine technical playbooks, documentation, and response guides, ensuring clarity, consistency, and operational excellence. Mentor and uplift junior analysts, providing guidance, coaching, and training to build a high-performing team. Serve as the escalation point for critical and ambiguous cases, applying advanced threat analysis and sound judgment under pressure. Collaborate with engineering, IT, Legal, HR, and business partners to resolve incidents holistically and drive enterprise-wide security improvements. Apply strong analytical and technical expertise to continuously enhance SOC processes, workflows, and response capabilities. Contribute to the evolution of our detection landscape, partnering with detection engineering to improve log ingestion, alert logic, and signal quality. Assess and mitigate AI‑related security risks, including model misuse, prompt injection, data leakage, and emerging automation attack vectors. Participate in an on‑call rotation, serving as a trusted responder for high‑severity incidents. ## Skills Needed At least 1 SANS/GIAC Certification (GCIH, GREM, GCFA preferred) Strong Hands-on experience with SIEM Platforms (Splunk, Microsoft sentinel, etc) EDR Tools (CrowdStrike, Carbon Black) Cloud environments (Azure, AWS, GCP, AliCloud) Network log analysis (Netflows and PCAP files) Deep understanding of: Mitre ATT&CK framework Malware behavior and exploitation techniques Windows, Linux, and macOS internals Script analysis (Javascript, VBscript, powershell, python) Malicious binary analysis (Windows, MacOS, Linux) Clear communication rooted in technical competence Confidence discussing findings with peers and senior management ## Education Bachelors Degree - Required ## Additional Information Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching.   · Competitive 401k with company matching. · Health & wellness benefits, including discounted Wellhub membership rates. · Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here. Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.", "summaryDescription" : "Senior Incident Response Analyst at Dun & Bradstreet. Skills: Incident Response, Threat Detection, Security Operations. Lead alert investigations. Perform technical analysis", "postedDate" : "2026-06-10T18:24:01.787", "createdAt" : "2026-06-10T18:24:01.787", "lastUpdated" : "2026-06-14T18:54:40.344", "ingestTimestamp" : "2026-06-12T07:22:24.177", "mongoId" : "6a2a66a374d8ee00a062d13f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Malware analysis", "Script analysis", "Binary analysis", "Analytical thinking", "Judgment", "Incident Response", "Threat Detection", "Security Operations", "Threat detection", "Incident investigation", "Remediation efforts", "Security posture", "Technical analysis", "Detection capabilities", "Process development", "Scalable workflows", "Response maturity", "Threat analysis", "Log ingestion", "Alert logic", "Signal quality", "AI security risks", "Model misuse", "Prompt injection", "Data leakage", "Automation attack vectors", "Mitre ATT&CK framework", "Malware behavior", "Exploitation techniques", "Windows internals", "Linux internals", "macOS internals", "GCIH", "GREM", "GCFA", "SIEM Platforms", "EDR Tools", "Splunk", "Microsoft sentinel", "CrowdStrike", "Carbon Black" ], "skillCount" : 41, "jobCategory" : "other", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a304ff3f292fd229ceeb35b", "title" : "Senior Cyber Incident Response Engineer", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, FL, United States", "locations" : [ "Orlando", "FL", "United States" ], "timestamp" : "2026-06-16T06:55:39.866", "fingerprint" : "746b9f340fa8ffe7b3274fe7bfe97bbdcbef24cfa844a56bff697d83ba9fe3ec", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000131667619-senior-cyber-incident-response-engineer", "externalId" : "744000131667619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Orlando, Florida, United States; United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. We are seeking a Senior Cyber Incident Response Engineer to design, automate, integrate, and continuously improve the technical systems, workflows, and tooling used to detect, investigate, contain, and recover from cybersecurity incidents. This role combines hands-on response engineering with incident readiness and operational improvement, helping ensure responders have the automation, telemetry, access, and processes needed to act quickly and effectively. The ideal candidate brings strong incident response and DFIR expertise, practical engineering skill, and the ability to turn repeated operational pain points into scalable, reliable capabilities that improve response quality and reduce time to action. Key Responsibilities: * Design, build, and improve automated evidence collection capabilities that increase the speed, consistency, and completeness of incident investigations. * Create and maintain SOAR playbooks that orchestrate investigation, enrichment, containment, notification, and recovery workflows. * Integrate SIEM, EDR, IAM, cloud, email, case management, and threat intelligence platforms to enable unified response actions and stronger analyst context. * Develop and deploy response tooling that may utilize AI to improve response capabilities across cloud, endpoint, identity, SaaS, email, and data platforms. * Develop scripts, tools, and integrations that support triage, containment, enrichment, forensic collection, and operational response workflows. * Ensure responders have the logs, telemetry, access, and tooling needed to investigate and respond without unnecessary delay. * Build dashboards, operational views, and incident metrics that measure response performance, workflow health, and process effectiveness. * Identify repeated manual analyst tasks and turn them into safe, scalable, and repeatable automation. * Review incident response plans, identify readiness gaps, and help develop practical strategies to improve preparedness. * Design and optimize incident response playbooks aligned to relevant threats, operating models, and business needs to allow for quick identification and response to potential incidents. * Collaborate with Response Operations and Automation team stakeholders for prioritization, automation creation, and integrations with security tooling * Facilitate or support tabletop exercises, drills, and readiness activities to validate plans and improve operational performance. * Lead or support complex investigations involving host, network, identity, email, and cloud artifacts to determine nature, scope, and root cause. * Partner with cross-functional teams to guide containment, remediation, recovery, and post-incident improvement activities. * Brief technical teams and leadership on findings, risks, recommendations, and response decisions during and after incidents. * Contribute to incident response standards, methodologies, documentation, and internal knowledge sharing. * Participate in an incident response on-call rotation, including weekend coverage, as required. ## Qualifications Requirements: * 5+ years of relevant cybersecurity experience in either incident response, DFIR, detection engineering, threat hunting, and or SOC escalation * 2+ years of security automation / cyber defense engineering * Strong proficiency with Python, PowerShell, Bash, or similar scripting languages used for automation and response engineering. * Ability to lead projects with little guidance, and strong communication * Knowledge of SIEM, SOAR, EDR, Data Lake, and enterprise security tooling and methodologies. * Experience handling security incidents and investigating a multitude of cyber threats with various TTPs across multiple enterprise platforms * Experience building and maintaining API integrations across security and enterprise platforms. * Working knowledge of SIEM query languages such as SPL, KQL, SQL, or equivalent analytics languages. * Experience with EDR response actions, investigation workflows, and endpoint containment techniques. * Experience designing, building, or operating SOAR platforms and automated playbooks. * Strong understanding of endpoint, identity, network, cloud, email, and SaaS telemetry, including logging, evidence collection, and containment actions across modern environments. * Experience collecting and using forensic artifacts to support investigations across endpoints, identities, cloud services, email, or SaaS platforms. * Ability to design for scale, repeatability, automation, reliability, and reduced response time in a production security environment. * Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, Engineering, Digital Forensics, or a related field, or equivalent practical experience. Desired Characteristics: * 7+ years of relevant cybersecurity or security operations experience. * Demonstrated ownership of incident response engineering, automation, forensic collection, containment workflows, or large-scale security operations improvements. * Experience conducting threat intelligence, threat detection, malware analysis, or forensic analysis in security incidents as a team * Experience building and leveraging AI-assisted tooling in investigation or triage workflows for a large, distributed enterprise environment * Experience integrating case management, email security, identity platforms, cloud services, and threat intelligence into response workflows. * Experience building analyst-facing dashboards, metrics, and reporting that show operational health and response effectiveness. * Strong understanding of cloud technologies, AI agents, and LLMs * Familiarity with secure automation guardrails, approval models, and change control for containment actions. * Experience with detection engineering and the operationalization of alerts, enrichments, and response workflows. * Experience improving responder access to logs, telemetry, and investigative tooling across multiple security domains. * Relevant certifications are preferred rather than required. Preferred certifications may include GCIH, GCFA, GCFE, GNFA, EnCE, CFCE, GCIA, GSEC, CySA+, Blue Team Level 2, AWS Security Specialty, Azure Security Engineer, Google Cloud Security Engineer, CISSP, CISM, GPEN, OSCP, or PNPT. Additional Requirements: * Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 - $175,000 (bonus eligible) ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com. For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.", "summaryDescription" : "Senior Cyber Incident Response Engineer at NBCUniversal", "postedDate" : "2026-06-11T13:00:15.000", "createdAt" : "2026-06-15T21:38:50.406", "lastUpdated" : "2026-06-16T06:55:39.866", "ingestTimestamp" : "2026-06-15T21:38:50.406", "mongoId" : "6a304ff3f292fd229ceeb35b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.98 }, { "id" : "6a191e7758b93c861e39f7a8", "title" : "ITSM / Major Incident & Operations Specialist", "company" : "Mercedes-Benz Research & Development India", "industry" : "Technology", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for ITSM/Major Incident & Operations Specialist in Bangalore, India, adjusted for Seniority and the Technology industry." }, "location" : "India-Karnataka-Bangalore", "locations" : [ "India-Karnataka-Bangalore", "Brigade Tech Gardens, Katha No. 119, Kundalahalli Village, K.R. Puram Hobli, Ward No. 85, Bangalore" ], "timestamp" : "2026-06-15T09:12:43.103", "fingerprint" : "813d7e4f9e5c181e3c080e9d53747be22d5851ea8e929a36d0b86e170141f84c", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=890156", "externalId" : "890156", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, Karnataka, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 6, "experienceMaxYears" : 9, "experienceLevel" : "Mid", "technicalSkills" : "ITSM, IT Operations, ITIL, Middleware", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Service performance reporting", "Enterprise observability", "Incident categorization", "Incident prioritization", "Problem management", "Change management", "Risk assessment", "Impact analysis" ], "hardSkillsList" : [ "Major incident management", "Root cause analysis", "Service performance KPIs", "Trend analysis", "Release management", "Change governance" ], "softSkillsList" : [ "Stakeholder management", "Composed under pressure", "Effective under pressure" ], "hardSkills" : [ { "name" : "Major incident management", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Service performance KPIs", "level" : "intermediate" }, { "name" : "Trend analysis", "level" : "intermediate" }, { "name" : "Release management", "level" : "intermediate" }, { "name" : "Change governance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Stakeholder management" }, { "name" : "Composed under pressure" }, { "name" : "Effective under pressure" } ], "majorSkills" : "Major Incident Management, IT Service Operations, ITSM Governance", "majorSkillsList" : [ "Major Incident Management", "IT Service Operations", "ITSM Governance" ], "coreResponsibilities" : "Participate in on-call rotations, Validate major incident triggers, Classify major incident triggers, Lead major incident bridge calls, Provide communication to stakeholders, Coordinate cross-functional teams, Drive incident resolution, Publish Root Cause Analysis, Capture lessons learned, Lead daily operational coordination, Maintain incident categorization standards, Enforce incident prioritization standards, Ensure ticket quality, Ensure ticket accuracy, Ensure ticket consistency, Coordinate structured support engagement, Facilitate operational review meetings, Facilitate service performance meetings, Publish user communications, Govern middleware operational activities, Govern middleware changes, Coordinate training schedules, Track service performance KPIs, Monitor service performance KPIs, Perform trend analysis, Prepare ITSM performance reports, Publish ITSM performance reports, Ensure ITSM governance adherence, Ensure operational compliance, Manage change lifecycle, Ensure change quality, Govern patching activities, Govern security updates, Govern production change activities, Support risk assessment, Support impact analysis", "teamCollaboration" : "Cross-functional teams; Cross-region coordination", "projectManagementSkills" : [ "Change management" ], "domainKnowledge" : "ITIL processes; Service lifecycle management; Enterprise-scale IT; Middleware operations", "domainList" : [ "itil-processes", "service-lifecycle-management", "enterprise-scale-it", "middleware-operations" ], "domainSpecificKnowledge" : [ "ITIL processes", "Service lifecycle management", "Enterprise-scale IT", "Middleware operations" ], "toolProficiency" : [ "Monitoring tools", "Observability tools" ], "communicationSkills" : "Stakeholder communication; Incident communication; Service updates communication", "documentationSkills" : "Documentation capabilities; Reporting capabilities; Root Cause Analysis documentation", "problemSolvingSkills" : "Problem management; Trend analysis; Risk assessment; Impact analysis", "specialRequirements" : "On-call rotations, 24/7 enterprise operations support, 24/7 IT operations support", "outcomesObjectives" : "SLA compliance; P1 reduction; Resolution times reduction", "qualificationsBasic" : "6 to 9 years ITSM experience, 6 to 9 years IT Operations experience, ITIL processes knowledge, Service lifecycle management knowledge, Enterprise-scale IT environments experience", "qualificationsPreferred" : "Enterprise monitoring tools experience, Observability tools experience", "remoteFriendly" : false, "rawDescription" : "Job Title ITSM –Major Incident & Operations Specialist Location Bengaluru, India Mercedes-Benz Research & Development India (MBRDI) About Mercedes -Benz Research & Development India (MBRDI) Mercedes-Benz Research & Development India (MBRDI) is the largest research and development center of Mercedes -Benz Group AG outside Germany. We work at the forefront of digital innovation, enterprise IT, connected platforms, and next -generation mobility solutions, enabling stable and secure IT operations across global Mercedes -Benz businesses. Role Objective The ITSM / Major Incident & Operations Specialist plays a critical role in ensuring stable, resilient, and compliant IT service operations. The role leads major incident management, operational coordination, governance activities, and service performance reporting, while supporting enterprise observability and 24/7 IT operations. Key Responsibilities Major Incident Management (MIM) • Participate in on-call rotationssupporting 24/7 enterprise operations • Validate and classify major incident triggersin line with ITIL guidelines • Lead and operate major incident bridge calls during high-impact incidents • Provide timely, clear, and structured communication to stakeholders and leadership • Coordinate cross -functional teams to drive incident resolution • Publish Root Cause Analysis (RCA) and capture lessons learned IT Service Operations & Coordination • Lead daily operational coordination across IT service, infrastructure, and application teams • Maintain and enforce incident categorization and prioritization standards • Ensure quality, accuracy, and consistency of incident, problem, and change tickets • Coordinate structured support engagement across L1 / L2 / L3 teams • Facilitate operational review and service performance meetings • Publish user communicationsrelated to incidents, outages, and service updates • Govern middleware-related operational activities and changes • Coordinate training schedulesfor internal IT environments and operational teams Governance, Compliance & KPI Reporting • Track and monitor service performance KPIs(SLA compliance, P1 reduction, resolution times) • Perform trend analysisto support proactive problem management • Prepare and publish monthly and periodic ITSM performance reports • Ensure adherence to ITSM governance frameworks and operational compliance requirements Release & Change Governance • Manage end-to-end lifecycle of Standard, Normal, and Emergency changes • Ensure change quality through defined governance and control frameworks • Govern patching, security updates, and production change activities • Support risk assessment and impact analysis for enterprise changes Required Skills & Experience Professional Experience • 6 to 9 yearsof hands-on experience in ITSM and IT Operations • Strong practical knowledge of ITIL processesand service lifecycle management • Experience working in enterprise-scale IT environments Technical & Functional Skills • Hands-on experience with enterprise monitoring and observability tools • Proven ability to manage major incidents, escalations, and business -critical outages • Strong analytical, documentation, and reporting capabilities Behavioral & Communication Skills • Excellent communication and stakeholder management skills • Ability to remain composed and effective under pressure in high-impact situations • Strong collaboration skills for cross -team and cross -region coordination • Willingness to support 24/7 operational models Diversity & Inclusion Mercedes-Benz Research & Development India is committed to building an inclusive and diverse workplace. We welcome applications from all qualified candidates and provide equal opportunities regardless of gender, age, disability, ethnicity, or b Job Title ITSM –Major Incident & Operations Specialist Location Bengaluru, India Mercedes-Benz Research & Development India (MBRDI) About Mercedes -Benz Research & Development India (MBRDI) Mercedes-Benz Research & Development India (MBRDI) is the largest research and development center of Mercedes -Benz Group AG outside Germany. We work at the forefront of digital innovation, enterprise IT, connected platforms, and next -generation mobility solutions, enabling stable and secure IT operations across global Mercedes -Benz businesses. Role Objective The ITSM / Major Incident & Operations Specialist plays a critical role in ensuring stable, resilient, and compliant IT service operations. The role leads major incident management, operational coordination, governance activities, and service performance reporting, while supporting enterprise observability and 24/7 IT operations. Key Responsibilities Major Incident Management (MIM) • Participate in on-call rotationssupporting 24/7 enterprise operations • Validate and classify major incident triggersin line with ITIL guidelines • Lead and operate major incident bridge calls during high-impact incidents • Provide timely, clear, and structured communication to stakeholders and leadership • Coordinate cross -functional teams to drive incident resolution • Publish Root Cause Analysis (RCA) and capture lessons learned IT Service Operations & Coordination • Lead daily operational coordination across IT service, infrastructure, and application teams • Maintain and enforce incident categorization and prioritization standards • Ensure quality, accuracy, and consistency of incident, problem, and change tickets • Coordinate structured support engagement across L1 / L2 / L3 teams • Facilitate operational review and service performance meetings • Publish user communicationsrelated to incidents, outages, and service updates • Govern middleware-related operational activities and changes • Coordinate training schedulesfor internal IT environments and operational teams Governance, Compliance & KPI Reporting • Track and monitor service performance KPIs(SLA compliance, P1 reduction, resolution times) • Perform trend analysisto support proactive problem management • Prepare and publish monthly and periodic ITSM performance reports • Ensure adherence to ITSM governance frameworks and operational compliance requirements Release & Change Governance • Manage end-to-end lifecycle of Standard, Normal, and Emergency changes • Ensure change quality through defined governance and control frameworks • Govern patching, security updates, and production change activities • Support risk assessment and impact analysis for enterprise changes Required Skills & Experience Professional Experience • 6 to 9 yearsof hands-on experience in ITSM and IT Operations • Strong practical knowledge of ITIL processesand service lifecycle management • Experience working in enterprise-scale IT environments Technical & Functional Skills • Hands-on experience with enterprise monitoring and observability tools • Proven ability to manage major incidents, escalations, and business -critical outages • Strong analytical, documentation, and reporting capabilities Behavioral & Communication Skills • Excellent communication and stakeholder management skills • Ability to remain composed and effective under pressure in high-impact situations • Strong collaboration skills for cross -team and cross -region coordination • Willingness to support 24/7 operational models Diversity & Inclusion Mercedes-Benz Research & Development India is committed to building an inclusive and diverse workplace. We welcome applications from all qualified candidates and provide equal opportunities regardless of gender, age, disability, ethnicity or background. Mercedes-Benz Research and Development India Private Limited", "summaryDescription" : "ITSM / Major Incident & Operations Specialist at Mercedes-Benz Research & Development India. Skills: Major Incident Management, IT Service Operations, ITSM Governance. Participate in on-call rotations. Validate major incident triggers", "createdAt" : "2026-06-14T01:28:22.366", "lastUpdated" : "2026-06-15T09:12:43.103", "ingestTimestamp" : "2026-06-14T01:28:22.366", "mongoId" : "6a191e7758b93c861e39f7a8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Major incident management", "Root cause analysis", "Service performance KPIs", "Trend analysis", "Release management", "Change governance", "Stakeholder management", "Composed under pressure", "Effective under pressure", "Major Incident Management", "IT Service Operations", "ITSM Governance", "Process management", "Cross-functional coordination", "Vendor management", "Operational metrics", "Resource planning", "Continuous improvement", "Service performance reporting", "Enterprise observability", "Incident categorization", "Incident prioritization", "Problem management", "Change management", "Risk assessment", "Impact analysis", "ITIL processes", "Service lifecycle management", "Enterprise-scale IT", "Middleware operations", "Monitoring tools", "Observability tools" ], "skillCount" : 32, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9def74d8ee00a099d1f0", "title" : "[8NW] Senior SecOps Incident Response Automation Engineer", "company" : "Software Mind", "industry" : "Information Technology And Services", "salary" : { "min" : 3.5E7, "max" : 5.5E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior SecOps Incident Response Automation Engineer in San José, Costa Rica, adjusted for the FinTech industry and senior experience level." }, "location" : "San José, San José Province, CR", "locations" : [ "San José", "San José Province", "CR" ], "timestamp" : "2026-06-15T08:56:26.782", "fingerprint" : "5ffd1f23307dc4070609d77ee63358d0b29af86091c01ca8cc6f41993be3c213", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SoftwareMind/744000131889661--8nw-senior-secops-incident-response-automation-engineer-", "externalId" : "744000131889661", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San José", "state" : "San José Province", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9327707,-84.0796144" } ], "locationText" : "San José, San José Province, Costa Rica", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SOAR, SIEM, APIs, Python", "professionalSkills" : [ "Automation development", "Data retrieval", "Data manipulation", "Data reporting", "API integrations", "Data management", "Data presentation" ], "hardSkillsList" : [ "Incident response workflows", "Playbooks", "Automate manual processes", "Scripting for automation", "API connections" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Incident response workflows", "level" : "intermediate" }, { "name" : "Playbooks", "level" : "intermediate" }, { "name" : "Automate manual processes", "level" : "intermediate" }, { "name" : "Scripting for automation", "level" : "intermediate" }, { "name" : "API connections", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Incident Response, Automation, SOAR, SIEM", "majorSkillsList" : [ "Incident Response", "Automation", "SOAR", "SIEM" ], "coreResponsibilities" : "Build and maintain SOAR automated response platform, Support AI-enabled response, Route escalations to on-call personnel, Build automated SOC response tools, Build automation programs, Build incident response workflows, Perform Security team tasks, Support on-call response team", "teamCollaboration" : "On-call response team; Technical stakeholders; Non-technical stakeholders", "domainKnowledge" : "Fintech industry; Regulated industry environment; SOC response; AI-enabled response; DLP design", "domainList" : [ "fintech-industry", "regulated-industry-environment", "soc-response", "ai-enabled-response", "dlp-design" ], "domainSpecificKnowledge" : [ "Fintech industry", "Regulated industry environment", "SOC response", "AI-enabled response", "DLP design" ], "toolProficiency" : [ "Torq", "Tines", "Google Sheets", "Excel" ], "communicationSkills" : "Communicate effectively", "continuousLearning" : "Desire and willingness to learn AI/LLM", "problemSolvingSkills" : "Identify problems; Assess problems; Tackle problems", "specialRequirements" : "On-call response, Off-hours support", "qualificationsBasic" : "Excellent English fluency, SOC response experience, Experience working as part of a lean team, Experience designing, implementing, and tuning SIEM and SOAR findings, Experience configuring advanced automations, Experience working with APIs, Experience with scripting for automation, Experience in data management, manipulation, and presentation", "qualificationsPreferred" : "Experience using Python for scripting, Experience with AI/LLM response automation, Experience with DLP design and tuning, Experience with Panther SIEM", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work! Overview Software Mind is seeking qualified candidates located in Latam to fill the role of Sr. SecOps Incident Response Automation Engineer. In addition to a competitive salary rate and a positive work environment, committed to delivering high-quality technology solutions, we also offer: * Flexible schedules * An authentic work-life balance * Payment in US Dollars About the role: Our client develops digital experiences and platforms that provide consumers with information about financial services and financial products, to help them make the best financial decisions for their unique needs. We are looking for a Senior SecOps Incident Response Automation Engineer to support the client's new, greenfield projects, and build an incident response automation program using Torq (or similar SOAR tools), manage escalations, build incident response workflows, write playbooks, and automate a wide range of manual processes. The role is part of a new team and program being built from the ground up. The role provides plenty of autonomy, and the client is looking for someone who is a high driver who is biased to take action and able to identify, assess, and tackle problems that are sometimes ambiguous. They are looking for a proactive individual with great communication skills who enjoys taking on ownership of tasks and challenges. ## Qualifications Role Responsibilities: * Help build and maintain a new SOAR automated response platform using Torq, that supports AI-enabled response and escalations to be routed to on-call personnel at appropriate times. * Build automated SOC response tools, automation programs, incident response workflows, etc. * Perform various Security team tasks as needed. * Be available to support the on-call response team, occasionally on an “as needed” basis during off-hours to respond to potential security incidents. Required Skills & Qualities: * Communication and Negotiation - excellent English fluency/proficiency is required, and candidates must be able to communicate effectively to technical and non-technical stakeholders. * SOC response experience (ideally with experience in a fintech industry or another highly regulated industry environment) * Experience working as part of a lean team in a fast-paced technical environment or organization. * Experience designing, implementing, and tuning SIEM and SOAR findings, including experience configuring advanced automations with cutting-edge tools like Torq, Tines, or similar. * Experience in data retrieval, data manipulation, and data reporting, including the following skills: * Experience working with APIs (at a minimum, having a strong understanding of APIs, API integrations, the ability to set up API connections, and using APIs to access/retrieve data). * Experience with scripting for automation * Experience in data management, manipulation, and presentation (using data in Google Sheets, Excel, and databases). Control work areas: * 90% SOC/SIEM/SOAR automation development * 5% Join the on-call response team * 5% Other ## Additional Information Nice to have: * Experience using Python for scripting * Experience with AI/LLM response automation within the area of SOC response, or at minimum, a desire and willingness to learn * Experience with DLP design and tuning * Experience with Panther SIEM", "summaryDescription" : "[8NW] Senior SecOps Incident Response Automation Engineer at Software Mind. Skills: Incident Response, Automation, SOAR, SIEM. Build and maintain SOAR automated response platform. Support AI-enabled response", "postedDate" : "2026-06-12T12:31:33.000", "createdAt" : "2026-06-14T02:42:40.717", "lastUpdated" : "2026-06-15T08:56:26.782", "ingestTimestamp" : "2026-06-14T02:42:40.717", "mongoId" : "6a2c9def74d8ee00a099d1f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Incident response workflows", "Playbooks", "Automate manual processes", "Scripting for automation", "API connections", "Negotiation", "Incident Response", "Automation", "SOAR", "SIEM", "Automation development", "Data retrieval", "Data manipulation", "Data reporting", "API integrations", "Data management", "Data presentation", "Fintech industry", "Regulated industry environment", "SOC response", "AI-enabled response", "DLP design", "Torq", "Tines", "Google Sheets", "Excel" ], "skillCount" : 26, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cad9574d8ee00a09d2f3b", "title" : "[8NW] Senior SecOps Incident Response Automation Engineer", "company" : "Software Mind", "industry" : "Information Technology And Services", "salary" : { "min" : 3.5E7, "max" : 5.5E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior SecOps Incident Response Automation Engineer in San José, Costa Rica, adjusted for the FinTech industry and senior experience level." }, "location" : "San José, San José Province, CR", "locations" : [ "San José", "San José Province", "CR" ], "timestamp" : "2026-06-15T03:27:45.906", "fingerprint" : "0cb0bc990483f2d39ebdbaccb952e4c66b52e0349a42e4cdb31c0335782d463f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SoftwareMind/744000131889661--8nw-senior-secops-incident-response-automation-engineer-", "externalId" : "744000131889661", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San José", "state" : "San José Province", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9327707,-84.0796144" } ], "locationText" : "San José, San José Province, Costa Rica", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SOAR, SIEM, APIs, Python", "professionalSkills" : [ "Automation development", "Incident response", "Data retrieval", "Data manipulation", "Data reporting", "Data presentation" ], "hardSkillsList" : [ "API integrations", "Scripting for automation", "Google Sheets", "Excel", "Databases" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "API integrations", "level" : "intermediate" }, { "name" : "Scripting for automation", "level" : "intermediate" }, { "name" : "Google Sheets", "level" : "intermediate" }, { "name" : "Excel", "level" : "intermediate" }, { "name" : "Databases", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Incident Response Automation, SOAR, SIEM, Automation Development", "majorSkillsList" : [ "Incident Response Automation", "SOAR", "SIEM", "Automation Development" ], "coreResponsibilities" : "Build SOAR platform, Maintain SOAR platform, Support AI-enabled response, Route escalations, Build automated SOC tools, Build automation programs, Build incident response workflows, Perform Security team tasks, Support on-call response team", "teamCollaboration" : "Technical stakeholders; Non-technical stakeholders; On-call response team", "domainKnowledge" : "Fintech industry; Regulated industry; SOC response; SIEM; SOAR; AI-enabled response; DLP design", "domainList" : [ "fintech-industry", "regulated-industry", "soc-response", "siem", "soar", "ai-enabled-response", "dlp-design" ], "domainSpecificKnowledge" : [ "Fintech industry", "Regulated industry", "SOC response", "SIEM", "SOAR", "AI-enabled response", "DLP design" ], "toolProficiency" : [ "Torq", "Tines", "Google Sheets", "Excel" ], "communicationSkills" : "English fluency; Communicate effectively", "continuousLearning" : "Learn AI/LLM automation", "problemSolvingSkills" : "Identify problems; Assess problems; Tackle problems", "specialRequirements" : "On-call response, Off-hours support", "qualificationsBasic" : "Excellent English fluency, SOC response experience, Experience with APIs, Experience with scripting, Experience in data management", "qualificationsPreferred" : "Experience in fintech industry, Experience in regulated industry, Experience with Python for scripting, Experience with AI/LLM response automation, Experience with DLP design, Experience with Panther SIEM", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work! Overview Software Mind is seeking qualified candidates located in Latam to fill the role of Sr. SecOps Incident Response Automation Engineer. In addition to a competitive salary rate and a positive work environment, committed to delivering high-quality technology solutions, we also offer: * Flexible schedules * An authentic work-life balance * Payment in US Dollars About the role: Our client develops digital experiences and platforms that provide consumers with information about financial services and financial products, to help them make the best financial decisions for their unique needs. We are looking for a Senior SecOps Incident Response Automation Engineer to support the client's new, greenfield projects, and build an incident response automation program using Torq (or similar SOAR tools), manage escalations, build incident response workflows, write playbooks, and automate a wide range of manual processes. The role is part of a new team and program being built from the ground up. The role provides plenty of autonomy, and the client is looking for someone who is a high driver who is biased to take action and able to identify, assess, and tackle problems that are sometimes ambiguous. They are looking for a proactive individual with great communication skills who enjoys taking on ownership of tasks and challenges. ## Qualifications Role Responsibilities: * Help build and maintain a new SOAR automated response platform using Torq, that supports AI-enabled response and escalations to be routed to on-call personnel at appropriate times. * Build automated SOC response tools, automation programs, incident response workflows, etc. * Perform various Security team tasks as needed. * Be available to support the on-call response team, occasionally on an “as needed” basis during off-hours to respond to potential security incidents. Required Skills & Qualities: * Communication and Negotiation - excellent English fluency/proficiency is required, and candidates must be able to communicate effectively to technical and non-technical stakeholders. * SOC response experience (ideally with experience in a fintech industry or another highly regulated industry environment) * Experience working as part of a lean team in a fast-paced technical environment or organization. * Experience designing, implementing, and tuning SIEM and SOAR findings, including experience configuring advanced automations with cutting-edge tools like Torq, Tines, or similar. * Experience in data retrieval, data manipulation, and data reporting, including the following skills: * Experience working with APIs (at a minimum, having a strong understanding of APIs, API integrations, the ability to set up API connections, and using APIs to access/retrieve data). * Experience with scripting for automation * Experience in data management, manipulation, and presentation (using data in Google Sheets, Excel, and databases). Control work areas: * 90% SOC/SIEM/SOAR automation development * 5% Join the on-call response team * 5% Other ## Additional Information Nice to have: * Experience using Python for scripting * Experience with AI/LLM response automation within the area of SOC response, or at minimum, a desire and willingness to learn * Experience with DLP design and tuning * Experience with Panther SIEM", "summaryDescription" : "[8NW] Senior SecOps Incident Response Automation Engineer at Software Mind. Skills: Incident Response Automation, SOAR, SIEM, Automation Development. Build SOAR platform. Maintain SOAR platform", "postedDate" : "2026-06-12T12:31:33.000", "createdAt" : "2026-06-13T22:30:03.454", "lastUpdated" : "2026-06-15T03:27:45.906", "ingestTimestamp" : "2026-06-13T22:30:03.454", "mongoId" : "6a2cad9574d8ee00a09d2f3b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "API integrations", "Scripting for automation", "Google Sheets", "Excel", "Databases", "Negotiation", "Incident Response Automation", "SOAR", "SIEM", "Automation Development", "Automation development", "Incident response", "Data retrieval", "Data manipulation", "Data reporting", "Data presentation", "Fintech industry", "Regulated industry", "SOC response", "AI-enabled response", "DLP design", "Torq", "Tines" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", 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Operate on the ‘AWS’ side of the Shared, Protect customers, Work tactically with internal and external stakeholders, Solve security challenges at massive scale, Think strategically to develop and implement changes, Drive automation, Drive scalability, Drive continuous progress, Assess technical vs. business risks, Drive internal engineering teams to take the right, Mitigate risks, Triage/assess security issues, Engage with internal service teams, Ensure prompt remediation of issues, Escalate internally as necessary, Ensure the right level of urgency and engagement, Participate in efforts to promote security throughout the, Build good working relationships within the team, Build good working relationships with others across Amazon, Develop pragmatic solutions that achieve business requirements, Keep an acceptable level of risk, Help with recruiting activities, Help with administrative work, Mentoring of junior staff, Proactive knowledge sharing within the team, Proactive knowledge sharing across the company, Fulfill regular on-call responsibilities, Supply oversight of in-flight security issues, Triage new incoming issues, Determine the level of risk, Prioritize remediation, Communicate the state of these issues to various, Escalate issues to senior AWS leadership, Explore building and improving our tooling, Share tooling benefits with all our engineers globally, Take handover from the previous site, Be delegated ownership of various security issues, Learn on the go, Engage various stakeholders, Triage new issues, Determine impact level, Work towards resolving them, Document all issues you are tracking", "teamCollaboration" : "Internal stakeholders; External stakeholders; Internal service teams; Senior leadership; Partner teams; Other AWS teams", "projectManagementSkills" : [ "Prioritize multiple tasks", "Manage projects" ], "domainKnowledge" : "AWS Cloud Security; Shared Responsibility Model; Cloud computing; Network security; Operating system security; Cryptography; Software security; Security operations; Incident response; Security intelligence; Web protocols; Linux architecture; Unix architecture", "domainList" : [ "aws-cloud-security", "shared-responsibility-model", "cloud-computing", "network-security", "operating-system-security", "cryptography", "software-security", "security-operations", "incident-response", "security-intelligence", "web-protocols", "linux-architecture", "unix-architecture" ], "domainSpecificKnowledge" : [ "AWS Cloud Security", "Shared Responsibility Model", "Cloud computing", "Network security", "Operating system security", "Cryptography", "Software security", "Security operations", "Incident response", "Security intelligence", "Web protocols", "Linux architecture", "Unix architecture" ], "toolProficiency" : [ "AWS", "Linux tools", "Unix tools" ], "communicationSkills" : "Oral communication; Written communication; Communicate to leadership", "continuousLearning" : "Learn on the go", "innovationCreativity" : "Develop pragmatic solutions; Explore building and improving tooling", "problemSolvingSkills" : "Troubleshooting; Critical thinking; Creative thinking; Root cause analysis", "specialRequirements" : "On-call responsibilities", "outcomesObjectives" : "Ensure security of the Cloud; Mitigate risks; Drive automation; Drive scalability; Drive continuous progress; Ensure prompt remediation of issues; Achieve business requirements; Keep acceptable level of risk; Ensure customers are put first", "qualificationsBasic" : "BS degree in Computer Science, Computer Engineering, Electrical Engineering, or 3+ years’ equivalent technology experience, 3+ years or more of proven experience with a focus in areas such as systems, network, and/or application security", "qualificationsPreferred" : "2+ years of scripting/coding experience in any language, Previous experience in Python scripting would be ideal, Understanding and experience with implementation of best practices across multiple security disciplines/domains, Strong, proven knowledge of virtualization technologies (AWS preferred), Demonstrated ability to collaborate/develop partnerships with partner teams, work autonomously with a Bias for Action, employ critical and creative thinking, Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills, Ability to prioritize multiple tasks and projects in a dynamic environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The AWS Cloud Security Response team manages the security and availability of AWS Cloud services. We operate on the ‘AWS’ side of the Shared Responsibility Model to ensure “Security of the Cloud” and to protect our customers. This role requires engineers to work tactically with both internal and external stakeholders to solve security challenges at massive scale, and to think strategically to develop and implement changes to drive automation, scalability and continuous progress for the organization. We’re looking for talented software and systems professionals with a passion for security who thrive in high energy environments to help us continue to raise the security bar for cloud computing. Successful candidates should: - be able to assess technical vs. business risks and consistently drive internal engineering teams to take the right actions in the appropriate time frames to mitigate risks. - have a good mix of broad and deep technical knowledge and a demonstrated background in information security. - be technically proficient in the fields of network and operating system security, cryptography, software security, security operations, incident response, and emergent security intelligence. - possess a combination of troubleshooting, technical, and communication skills, as well as the ability to manage a mix of disparate tasks which may include small-project and software development work. - be comfortable challenging and escalating to senior leadership to always ensure the best outcome for customers. An ideal candidate should be able to conduct most of the following: - Triage/assess security issues and engage with internal service teams to ensure prompt remediation of issues, escalating internally as necessary to ensure the right level of urgency and engagement. - Participate in efforts to promote security throughout the Company and build good working relationships within the team and with others across Amazon. - Demonstrate high ability and tolerance for frequent context switching and interruptions while staying productive and effective. - Develop pragmatic solutions that achieve business requirements while keeping an acceptable level of risk. - Help with recruiting activities and administrative work. - Mentoring of junior staff and proactive knowledge sharing within the team and across the company. - Fulfill regular on-call responsibilities. #SecOps Key job responsibilities - Supply oversight of in-flight security issues. - Triage new incoming issues to determine the level of risk they present to AWS, and then accordingly prioritize its remediation in conjunction with the impacted service team. - Communicate the state of these issues to various audiences, both technical and non-technical, at various levels of seniority (up to and including AWS’ Chief Information Security Officer). - Escalate issues to senior AWS leadership if you feel your issues are not being treated at the correct pace due to their impact to ensure that we are putting customers first. - Explore building and improving our tooling to make your own life easier, and at the same time, sharing that benefit with all our engineers globally. A day in the life In the morning you will take handover from the previous site and be delegated ownership of various security issues presently in-flight. The issues could relate to any of our many products, so you will often need to learn on the go. You will engage various stakeholders, such as the internal service team who actually needs to fix the issue, along with AWS Security Leadership, Legal, and the leadership from the impacted service team. As the day progresses, new issues will be automatically assigned to you based on your workload and you will be responsible for triaging them, determining their level of impact, and work towards resolving them at the appropriate pace. We staff a \"follow the sun\" on-call model from multiple geographic locations. At the end of the day, you will document all the issues you are tracking so they can be taken over by the next shift. About the team Cloud Response is a team inside AWS Security Operations. This team is broadly responsible for the 'AWS' side of the Shared Responsibility Model, and provides oversight of security issues from their identification through to resolution. Cloud Response operates follow-the-sun with teams based around four different geographical locations. We work with other AWS teams, to ensure security issues are resolved with the right level of urgency, whilst ensuring that our stakeholders are kept into the loop. Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - BS degree in Computer Science, Computer Engineering, Electrical Engineering, or 3+ years’ equivalent technology experience. - 3+ years or more of proven experience with a focus in areas such as systems, network, and/or application security. Preferred Qualifications: - 2+ years of scripting/coding experience in any language (including Bash/PowerShell scripting). Previous experience in Python scripting would be ideal. - Understanding and experience with implementation of best practices across multiple security disciplines/domains. - Strong, proven knowledge of virtualization technologies (AWS preferred), web protocols, common attacks, and Linux/Unix tools and architecture. - Demonstrated ability to collaborate/develop partnerships with partner teams, work autonomously with a Bias for Action, and employ critical and creative thinking. - Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills. - Ability to prioritize multiple tasks and projects in a dynamic environment. - Effective written and oral communication with multiple levels of leadership involving both business and technical sides of the business. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Sr. Security Engineer, AWS Cloud Security Response at Amazon.com Services LLC. Skills: Cloud Security, Incident Response, Security Engineering, AWS. Manage security and availability of AWS Cloud services. Operate on the ‘AWS’ side of the Shared", "postedDate" : "2026-06-13T05:32:27.074", "createdAt" : "2026-06-13T05:32:27.074", "lastUpdated" : "2026-06-15T02:44:36.234", "ingestTimestamp" : "2026-06-13T05:32:27.074", "mongoId" : "68b706967fc9a711f0f6f0fc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3051891/apply", "salaryAnnualMin" : 143300, "salaryAnnualMax" : 247600, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Scripting", "Coding", "Network security", "Operating system security", "Cryptography", "Software security", "Security operations", "Incident response", "Security intelligence", "Troubleshooting", "System design", "Virtualization technologies", "Leadership", "Mentoring", "Critical thinking", "Cloud Security", "Incident Response", "Security Engineering", "AWS", "Risk assessment", "Information security", "Prioritize multiple tasks", "Manage projects", "AWS Cloud Security", "Shared Responsibility Model", "Cloud computing", "Web protocols", "Linux architecture", "Unix architecture", "Linux tools", "Unix tools" ], "skillCount" : 31, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" } ], "status" : 200, "message" : "cybersecurity manager incident response security operations jobs", "metadata" : { "title" : "cybersecurity manager incident response security operations" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 134901, "totalPages" : 2699, "hasNext" : true, "hasPrevious" : false } }

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