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We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: At WPP, technology is at the heart of everything we do, and it is WPP ET’s mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. In this role you will be a member of the Maconomy Services Team supporting the BAU team as regional/Country support lead for WPP’s Maconomy Core deployment, acting as a point of contact and escalation for users, providing direction to outsourced and WPP ET support team members of local priorities and requirements. Build relationships with regional/country senior leaders to understand their business including upcoming changes that will affect Maconomy Core and challenges that Maconomy Support could address. This role will encompass analysis, design and implementation of changes requested by Operating Companies following the WPP ET change, test, and deployment methodologies. Reporting to the Maconomy Core Helpdesk Manager, this role is responsible for providing functional and transactional ERP system support. This is a great role to grow your Maconomy knowledge with hands on experience and training available to the successful candidate. The Maconomy Services team provides the post go-live support, maintenance, and enhancement of the Maconomy solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP. This ERP programme will see Maconomy deployed across our global landscape to address the technology needs of Finance, Projects. The key to this programme is that technology is an enabler for change, it’s at the heart of what we do, but it’s not all of what we do. The people, process and compliance aspects of this programme are vital to its success. This role will help deliver that success on an ongoing basis for many years to come. What you'll be doing: Resolution of incidents and defects to the satisfaction of business partners and within our agreed Service Levels and Metrics Develop enhancements to the Maconomy Core platform that meet business requirements while maintaining global ways of working and standards. Jira management for Testing, Change Requests and Release tickets. Represent Region/Country inside Maconomy Core Project including regional and cultural subtleties and priorities. Support deployment planning and business readiness activities. Create excellent working relationships with all parties with key local users and business partners to become their trusted partner for Maconomy support and escalation. Work closely with the Core team and clients to understand the product templates and assist with providing relevant build information to Deltek and other third-party suppliers. Maintain clear and concise documentation. Deploy config we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.", "summaryDescription" : "Maconomy Services – Maconomy Support Analyst Lead at WPP. Skills: Maconomy Core, ERP support. Provide regional/Country support. 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Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About the team The Onboarding Team is a front-line team, looking to convert as many prospective/cold leads into becoming a Tide Member and taking advantage of many Tide products during their Onboarding period. We collaborate with marketing, product and the KYC Teams to ensure a seamless Onboarding experience for prospective members, providing key insights to all stakeholders. About the role As a Customer Support Executive with German (Onboarding), you will act as a key liaison between Tide and potential members, ensuring they see the value of joining a leading fintech company. Your role combines excellent customer service with strong sales skills to convert leads into full Tide members. Why? Tide is growing, and with that comes a high level of interest. So much so that there’s not enough time to convert each interest into a new Tide member – so this is where you come in! As a Customer Support Executive with German (Onboarding) you will: Call potential members that have downloaded the Tide app but sometimes, as life gets in the way, they have not signed up. Your job is to follow up with them and guide them through the onboarding process Walk potential members through our signup process, answer their questions and use your persuasion skills to highlight Tide's unique benefits and convert them into full-fledged Tide Members! Build rapport with our prospective members to identify areas to upsell relatable Tide products. Work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically-minded. As we grow rapidly and new products introduced to our member base, your aim is to utilize your upselling skills to offer a range of Tide Products to our prospective leads. What we are looking for Native-level proficiency in spoken and written German Previous customer service or telesales experience Focused on revenue and can up-sell to our prospective members A self-starter that is target-driven Comfortable with adapting to constant change and shifting priorities Member first mentality Self-motivated and conscientious, wanting to make a real difference to the business Ideally some knowledge of compliance, KYC, AML, and associated regulations or previous FinTech experience You may also have experience of using Zendesk or similar and Predictive (or power) dialer What you’ll get in return: Salary €17,600.00 - €19,800.00 gross annual 25 days paid annual leave 3 paid days off for volunteering or L&D activities Extended maternity and paternity leave covered by the company Personal L&D budget in the amount of 1000 BGN per year Additional health & dental insurance Mental wellbeing platform Fully covered Multisports card Food vouchers Snacks, light food, drinks in the office WFH equipment allowance Flexible working from home Sabbatical Leave Tidean Ways of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-BK #LI-Hybrid #LI-Remote TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Customer Support Executive with German (Onboarding) at Tide. Skills: German language, Sales, Customer support. Call potential members. 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Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About the team The Onboarding Team is a front-line team, looking to convert as many prospective/cold leads into becoming a Tide Member and taking advantage of many Tide products during their Onboarding period. We collaborate with marketing, product and the KYC Teams to ensure a seamless Onboarding experience for prospective members, providing key insights to all stakeholders. About the role As a Customer Support Executive with German (Onboarding), you will act as a key liaison between Tide and potential members, ensuring they see the value of joining a leading fintech company. Your role combines excellent customer service with strong sales skills to convert leads into full Tide members. Why? Tide is growing, and with that comes a high level of interest. So much so that there’s not enough time to convert each interest into a new Tide member – so this is where you come in! As a Customer Support Executive with German (Onboarding) you will: Call potential members that have downloaded the Tide app but sometimes, as life gets in the way, they have not signed up. Your job is to follow up with them and guide them through the onboarding process Walk potential members through our signup process, answer their questions and use your persuasion skills to highlight Tide's unique benefits and convert them into full-fledged Tide Members! Build rapport with our prospective members to identify areas to upsell relatable Tide products. Work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically-minded. As we grow rapidly and new products introduced to our member base, your aim is to utilize your upselling skills to offer a range of Tide Products to our prospective leads. What we are looking for Native-level proficiency in spoken and written German Previous customer service or telesales experience Focused on revenue and can up-sell to our prospective members A self-starter that is target-driven Comfortable with adapting to constant change and shifting priorities Member first mentality Self-motivated and conscientious, wanting to make a real difference to the business Ideally some knowledge of compliance, KYC, AML, and associated regulations or previous FinTech experience You may also have experience of using Zendesk or similar and Predictive (or power) dialer What you’ll get in return: Salary €17,600.00 - €19,800.00 gross annual 25 days paid annual leave 3 paid days off for volunteering or L&D activities Extended maternity and paternity leave covered by the company Personal L&D budget in the amount of 1000 BGN per year Additional health & dental insurance Mental wellbeing platform Fully covered Multisports card Food vouchers Snacks, light food, drinks in the office WFH equipment allowance Flexible working from home Sabbatical Leave Tidean Ways of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-BK #LI-Hybrid #LI-Remote TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Customer Support Executive with German (Onboarding) at Tide. Skills: German language, Sales, Customer support. Call potential members. Follow up with leads", "postedDate" : "2026-06-13T22:35:58.695", "createdAt" : "2026-06-13T22:35:58.695", "lastUpdated" : "2026-06-15T12:33:50.555", "ingestTimestamp" : "2026-06-13T22:35:58.695", "mongoId" : "6a2c92fc74d8ee00a0987029", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Revenue generation", "Member first mentality", "Conscientious", "German language", "Sales", "Customer support", "Sales skills", "Upselling", "Compliance", "KYC", "AML", "FinTech", "Zendesk", "Predictive dialer" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "693072a270f0b99d58ffb52c", "title" : "Selling Partner Associate (with English and Turkish), SP-Support", "company" : "Amazon Ireland Support Services Limited", "industry" : "Administrative Support, Seller Support Operations, customer trust and partner support", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority Selling Partner Associate in a remote role in Ireland, adjusted for the e-commerce industry." }, "location" : "IRL", "locations" : [ "IRL" ], "timestamp" : "2026-06-15T01:18:48.763", "fingerprint" : "3a893ebb2b903a53c15a7a8face6854cd7a7c538b58ba85e6436cc618552affc", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3136575/apply", "externalId" : "90f4ff2d-a22c-4f27-9d6d-1bc08eb75a56", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "technicalSkills" : "Windows, Microsoft Word, Outlook, Excel", "professionalSkills" : [ "Customer service", "Process improvement" ], "hardSkillsList" : [ "Customer support", "Troubleshooting" ], "softSkillsList" : [ "Empathy", "Adaptability" ], "hardSkills" : [ { "name" : "Customer support", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer service, Communication", "majorSkillsList" : [ "Customer service", "Communication" ], "coreResponsibilities" : "Support Selling Partners issues, Manage inbound calls, Manage outbound calls, Manage emails, Manage chats, Identify customer needs, Clarify information, Research issues, Provide solutions, Display empathy, Display passion, Deliver customer care, Build sustainable relationships, Engage customers, Achieve productivity targets, Achieve quality targets, Collaborate with stakeholders, Collaborate with teams, Document interactions, Troubleshoot product guidance, Provide product guidance, Provide product support, Attend training sessions, Learn product details, Learn selling points", "teamCollaboration" : "Remote team collaboration; Remote engagement activities", "domainKnowledge" : "Amazon marketplace platform; Amazon technology platforms; Amazon business policies; Amazon operational processes", "domainList" : [ "amazon-marketplace-platform", "amazon-technology-platforms", "amazon-business-policies", "amazon-operational-processes" ], "domainSpecificKnowledge" : [ "Amazon marketplace platform", "Amazon technology platforms", "Amazon business policies", "Amazon operational processes" ], "toolProficiency" : [ "Online communication tools", "Collaboration tools" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document interactions", "continuousLearning" : "Attend training sessions; Learn product details; Learn selling points", "innovationCreativity" : "Process improvement", "problemSolvingSkills" : "Troubleshoot issues; Research issues; Provide solutions", "specialRequirements" : "High speed internet, Suitable home office", "outcomesObjectives" : "Achieve productivity targets; Achieve quality targets", "qualificationsBasic" : "Proficiency C1/C2 English, Proficiency C1/C2 Turkish, Previous customer service experience, Intermediate Windows competency, Intermediate Microsoft Word competency, Intermediate Outlook competency, Intermediate Excel competency, Use online communication tools", "qualificationsPreferred" : "Excellent verbal communication skills, Excellent written communication skills, Inspiring confidence leading customers, Excellent listening skills, Demonstrate empathy, Willingness to help, Prior Contact Center experience, Ability to adapt to change, Deliver performance in metric driven environment, Maintain customer focus, Foster positive team environment, Handle phone, chats, email tandem, Effective clear professional verbal communication, Effective clear professional written communication, Provide live telephone support, Troubleshoot technical instructions, Research technical instructions, Translate technical instructions, Troubleshoot procedural instructions, Research procedural instructions, Translate procedural instructions, Willingness to learn new skills, Demonstrate sense of urgency, Adaptability to changing business needs, Identify process improvements, Drive process improvements", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "SHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 6 AM to 9 PM depending on role. WORK LOCATION: This is a remote role. Permanently working from home from any province in IRELAND. START DATE: February 2026 In Selling Partner Support, we help third party Sellers & Vendors sell their products through our Amazon marketplace platform. We interact with Sellers and Vendors from across the world via phone, email and chat in a contact center environment where we answer their questions and resolve their issues regarding Amazon’s technology platforms, business policies, and operational processes. Our Associates serve as the first contact point between Sellers/Vendors and Amazon, and we seek to always respond with complete, accurate and customer-friendly responses. We are ‘Customer Obsessed’ and strive for the perfect customer interaction every time. Our Associates must regularly multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to delivering excellent customer service, a strong record of customer focus, and a keen interest in process improvement. You will join one of our remote team, and still be part of the Amazon culture by collaborating with team members remotely via video, and engaging in a range of remote engagement activities. The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon, therefore flexibility is required. Time off and holidays are not allowed during the whole training duration. Key job responsibilities As part of your role, you will have the opportunity to: - Support Amazon's Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat). - Manage high volumes of inbound and outbound calls, emails and chats in a timely manner. - Identify customers’ needs, clarify information, research every issue and providing solutions. - Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact. - Build sustainable relationships and engaging customers by going the extra mile. - Oversee and achieve various productivity and quality targets and metrics. - Collaborate with various internal stakeholders and teams. - Document all Selling Partner interactions and information according to standard operating procedures. - Troubleshoot and provide product guidance and support to all Amazons Sellers and Vendors. - Attend regular training sessions, learn product details and key selling points of products and technologies. - Any other duties and special projects as directed by management in keeping with the employee’s skills and experience About the team Join our Amazon Family in IRELAND! - New hires become a member of a diverse, multicultural and global team. Join one of our many Amazon community & Affinity groups to further experience Amazon’s inclusive, collaborative culture. - Amazon takes pride in growing talent and leadership from within and offers multiple career paths. - Private Healthcare Plan - Prior to employment start, must have high speed internet with up to 5Mb download and 1Mb upload speed and a suitable home office work environment in compliance with Amazon’s remote contact canter policy. Basic Qualifications: - Proficiency (C1/C2 level) in English and in the second language outlined in the title of this job advertisement. - Previous experience in a customer service environment. - Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and collaboration tools with ease Preferred Qualifications: - Excellent verbal and written communication skills, inspiring confidence while leading customers through the various steps to resolve issues via phone and email channels. - Excellent listening skills; able to demonstrate empathy and willingness to help - Prior Contact Center experience very helpful (preferred) - Comfortable working in a fast paced, high-volume environment with the ability and flexibility to adapt to change effectively - Ability to work against and deliver performance in metric driven environment with high productivity and quality standards. - Maintain a strong customer focus, ensuring the customer feels supported and valued - Foster a positive and cooperative team environment at all times. - Multitasking: ability to handle phone, chats and email contacts in tandem with each other - Demonstrate effective, clear and professional verbal and written communications. Comfortable in providing helpful, live telephone support in English and other languages defined for role. - Able to troubleshoot, research and effectively translate technical and procedural instructions to customers in a way they can understand. - Enthusiastic, highly self-motivated and willingness to learn new skills. - Demonstrate strong sense of urgency and adaptability in response to changing business needs - Demonstrate the ability to identify and drive process improvements. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Selling Partner Associate (with English and Turkish), SP-Support at Amazon Ireland Support Services Limited. Skills: Customer service, Communication. Support Selling Partners issues. Manage inbound calls", "postedDate" : "2026-06-12T23:34:18.850", "createdAt" : "2026-06-12T23:34:18.850", "lastUpdated" : "2026-06-15T01:18:48.763", "ingestTimestamp" : "2026-06-12T23:34:18.850", "mongoId" : "693072a270f0b99d58ffb52c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3136575/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer support", "Troubleshooting", "Empathy", "Adaptability", "Customer service", "Communication", "Process improvement", "Amazon marketplace platform", "Amazon technology platforms", "Amazon business policies", "Amazon operational processes", "Online communication tools", "Collaboration tools" ], "skillCount" : 13, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "69164d8a70f0b99d586f2756", "title" : "Selling Partner Associate (with English and French), SP-Support", "company" : "Amazon Ireland Support Services Limited", "industry" : "Administrative Support, Seller Support Operations, selling partner services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Selling Partner Associate in Ireland, adjusted for the e-commerce industry and remote work." }, "location" : "IRL", "locations" : [ "IRL" ], "timestamp" : "2026-06-14T22:38:14.456", "fingerprint" : "6271dbb110e74c60e977b4339891e34d23aab9ffcd4bb39399adef3835a24ecb", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3122994/apply", "externalId" : "6658e54e-c8ce-4465-9a0f-5f762889ac41", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "technicalSkills" : "Windows, Microsoft Word, Microsoft Outlook, Microsoft Excel", "professionalSkills" : [ "Customer service", "Process improvement", "Customer support", "Product guidance", "Product details", "Key selling points" ], "hardSkillsList" : [ "Troubleshooting", "Customer interaction" ], "softSkillsList" : [ "Customer Obsession", "Empathy", "Willingness to help", "Adaptability", "Urgency" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Customer interaction", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer Obsession" }, { "name" : "Empathy" }, { "name" : "Willingness to help" }, { "name" : "Adaptability" }, { "name" : "Urgency" } ], "majorSkills" : "Customer service, Problem resolution, Communication", "majorSkillsList" : [ "Customer service", "Problem resolution", "Communication" ], "coreResponsibilities" : "Support Selling Partners, Solve incoming issues, Manage inbound calls, Manage outbound calls, Manage emails, Manage chats, Identify customer needs, Clarify information, Research issues, Provide solutions, Display empathy, Display passion, Deliver exceptional customer care, Build sustainable relationships, Engage customers, Achieve productivity targets, Achieve quality targets, Collaborate with stakeholders, Collaborate with teams, Document interactions, Document information, Troubleshoot issues, Provide product guidance, Provide support, Attend training sessions, Learn product details, Learn key selling points, Perform other duties, Engage in special projects", "teamCollaboration" : "Collaborating with team members remotely; Engaging in remote activities; Internal stakeholders and teams", "domainKnowledge" : "Amazon marketplace platform; Amazon technology platforms; Amazon business policies; Amazon operational processes", "domainList" : [ "amazon-marketplace-platform", "amazon-technology-platforms", "amazon-business-policies", "amazon-operational-processes" ], "domainSpecificKnowledge" : [ "Amazon marketplace platform", "Amazon technology platforms", "Amazon business policies", "Amazon operational processes" ], "toolProficiency" : [ "Online communication tools", "Collaboration tools" ], "communicationSkills" : "Phone support; Email support; Chat support; Verbal communication; Written communication", "documentationSkills" : "Document interactions; Document information", "continuousLearning" : "Attend regular training sessions; Learn product details; Learn key selling points", "problemSolvingSkills" : "Resolve issues; Troubleshoot issues", "specialRequirements" : "High speed internet required, Suitable home office environment required, Rotating shifts required, Weekend shifts required", "outcomesObjectives" : "Oversee productivity targets; Oversee quality targets; Deliver exceptional customer care", "qualificationsBasic" : "Proficiency in English and French (C1/C2), Previous customer service experience, Intermediate Windows competency, Intermediate Microsoft Word competency, Intermediate Outlook competency, Intermediate Excel competency, Online communication tools proficiency, Collaboration tools proficiency", "qualificationsPreferred" : "Excellent verbal communication skills, Excellent written communication skills, Excellent listening skills, Prior Contact Center experience, Ability to adapt to change, Ability to deliver performance in metric driven environment, Maintain customer focus, Foster positive team environment, Multitasking phone, chats, email, Effective professional verbal communication, Effective professional written communication, Troubleshoot technical instructions, Troubleshoot procedural instructions, Willingness to learn new skills, Demonstrate sense of urgency, Adaptability to changing business needs, Identify process improvements, Drive process improvements", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "SHIFT REQUIREMENTS: Rotating shifts Sunday - Saturday, ranging from 6 AM to 9 PM depending on role. WORK LOCATION: This is a virtual home based role. Permanently working from home from any province in IRELAND. START DATE: January 2026 In Selling Partner Support, we help third party Sellers & Vendors sell their products through our Amazon marketplace platform. We interact with Sellers and Vendors from across the world via phone, email and chat in a contact center environment where we answer their questions and resolve their issues regarding Amazon’s technology platforms, business policies, and operational processes. Our Associates serve as the first contact point between Sellers/Vendors and Amazon, and we seek to always respond with complete, accurate and customer-friendly responses. We are ‘Customer Obsessed’ and strive for the perfect customer interaction every time. Our Associates must regularly multi-task utilizing a wide variety of software tools to navigate various Selling Partner Accounts, research and review policies and communicate effective solutions. The successful candidate will have a commitment to delivering excellent customer service, a strong record of customer focus, and a keen interest in process improvement. You will join one of our home-based teams, and still be part of the Amazon culture by collaborating with team members remotely via video, and engaging in a range of remote engagement activities. The team's schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon, therefore flexibility is required. Time off and holidays are not allowed during the whole training duration. Key job responsibilities As part of your role, you will have the opportunity to: - Support Amazon's Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat). - Manage high volumes of inbound and outbound calls, emails and chats in a timely manner. - Identify customers’ needs, clarify information, research every issue and providing solutions. - Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact. - Build sustainable relationships and engaging customers by going the extra mile. - Oversee and achieve various productivity and quality targets and metrics. - Collaborate with various internal stakeholders and teams. - Document all Selling Partner interactions and information according to standard operating procedures. - Troubleshoot and provide product guidance and support to all Amazons Sellers and Vendors. - Attend regular training sessions, learn product details and key selling points of products and technologies. - Any other duties and special projects as directed by management in keeping with the employee’s skills and experience About the team Join our Amazon Family in IRELAND! - New hires become a member of a diverse, multicultural and global team. Join one of our many Amazon community & Affinity groups to further experience Amazon’s inclusive, collaborative culture. - Amazon takes pride in growing talent and leadership from within and offers multiple career paths. - Private Healthcare Plan - Prior to employment start, must have high speed internet with up to 5Mb download and 1Mb upload speed and a suitable home office work environment in compliance with Amazon’s remote contact canter policy. Basic Qualifications: - Proficiency (C1/C2 level) in English and in the second language outlined in the title of this job advertisement. - Previous experience in a customer service environment. - Technical Skills: Intermediate competency with Windows, Microsoft Word, Outlook and Excel. Able to use online communication and collaboration tools with ease Preferred Qualifications: - Excellent verbal and written communication skills, inspiring confidence while leading customers through the various steps to resolve issues via phone and email channels. - Excellent listening skills; able to demonstrate empathy and willingness to help - Prior Contact Center experience very helpful (preferred) - Comfortable working in a fast paced, high-volume environment with the ability and flexibility to adapt to change effectively - Ability to work against and deliver performance in metric driven environment with high productivity and quality standards. - Maintain a strong customer focus, ensuring the customer feels supported and valued - Foster a positive and cooperative team environment at all times. - Multitasking: ability to handle phone, chats and email contacts in tandem with each other - Demonstrate effective, clear and professional verbal and written communications. Comfortable in providing helpful, live telephone support in English and other languages defined for role. - Able to troubleshoot, research and effectively translate technical and procedural instructions to customers in a way they can understand. - Enthusiastic, highly self-motivated and willingness to learn new skills. - Demonstrate strong sense of urgency and adaptability in response to changing business needs - Demonstrate the ability to identify and drive process improvements. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Selling Partner Associate (with English and French), SP-Support at Amazon Ireland Support Services Limited. Skills: Customer service, Problem resolution, Communication. Support Selling Partners. Solve incoming issues", "postedDate" : "2026-06-12T22:59:55.653", "createdAt" : "2026-06-12T22:59:55.653", "lastUpdated" : "2026-06-14T22:38:14.456", "ingestTimestamp" : "2026-06-12T22:59:55.653", "mongoId" : "69164d8a70f0b99d586f2756", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3122994/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Troubleshooting", "Customer interaction", "Customer Obsession", "Empathy", "Willingness to help", "Adaptability", "Urgency", "Customer service", "Problem resolution", "Communication", "Process improvement", "Customer support", "Product guidance", "Product details", "Key selling points", "Amazon marketplace platform", "Amazon technology platforms", "Amazon business policies", "Amazon operational processes", "Online communication tools", "Collaboration tools" ], "skillCount" : 21, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "68b706967fc9a711f0f6ef0b", "title" : "Operations Support Manager, MSP - CX Support (Process & Performance)", "company" : "Amazon.com Services LLC", "industry" : "Operations, IT, Support Engineering, Ops Engineering, operations", "salary" : { "min" : 107600.0, "max" : 177900.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bloomington, California, USA", "locations" : [ "Bloomington, California, USA" ], "timestamp" : "2026-06-15T00:54:03.633", "fingerprint" : "fe332d74e92f53d5daf68ab9b2bd97c42869dc03e64bea17e9c7ae22cddeef13", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3050651/apply", "externalId" : "3f6748ab-c1ae-45d3-96e1-895042fa52c7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bloomington", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0592342,-117.4029681" } ], "locationText" : "Bloomington, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Performance metrics", "Operational processes", "Process improvement", "Automation design", "Procedure redesign" ], "hardSkillsList" : [ "Process analysis", "Performance analysis", "Value stream analysis", "Reliability centered maintenance" ], "softSkillsList" : [ "Problem solving", "Teamwork", "Adaptability" ], "hardSkills" : [ { "name" : "Process analysis", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" }, { "name" : "Value stream analysis", "level" : "intermediate" }, { "name" : "Reliability centered maintenance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem solving" }, { "name" : "Teamwork" }, { "name" : "Adaptability" } ], "majorSkills" : "Process improvement, Performance analysis, Robotics support", "majorSkillsList" : [ "Process improvement", "Performance analysis", "Robotics support" ], "coreResponsibilities" : "Maximize performance of robotics systems, Serve as link between operations leaders and technologists, Serve as link between operations leaders and engineers, Serve as link between operations leaders and support, Launch new systems, Develop continuous improvement initiatives, Implement continuous improvement initiatives, Drive best practices across fulfillment network, Develop standard operating procedures, Implement standard operating procedures, Develop performance metrics, Implement performance metrics, Develop feedback mechanisms, Implement feedback mechanisms, Build cohesive team for safety, Build cohesive team for reliability, Build cohesive team for performance, Support customer field operations, Improve processes through automation design, Deploy automation, Create process metrics for performance, Create process metrics for volume, Create process metrics for capacity, Create process metrics for process efficiency, Drive reliability centered maintenance concepts, Influence design changes, Influence process changes, Influence procedure redesign, Evaluate operational processes, Design operational processes, Implement operational processes, Analyze workflow data, Analyze process data, Analyze throughput data, Analyze reporting data, Evaluate current-state operational processes, Develop action plans for improvement, Support design of future state workflow, Support improvement of future state workflow, Conduct process analysis, Conduct performance analysis, Provide site support for MSP product lines, Provide regional support for MSP product lines, Provide site support for MSP customers, Provide regional support for MSP customers, Develop network wide process improvement solutions, Enhance sort automation entitlement, Support MSP internal teams with expertise, Support network partners with expertise", "teamCollaboration" : "Cross-functional teams; Operations leaders; Technologists; Engineers; Support technicians; Robotics hardware experts; Systems experts; Network partners", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Robotics technology; Fulfillment network; Transportation network; Sortation automation; Mechatronics; Sustainable packaging", "domainList" : [ "robotics-technology", "fulfillment-network", "transportation-network", "sortation-automation", "mechatronics", "sustainable-packaging" ], "domainSpecificKnowledge" : [ "Robotics technology", "Fulfillment network", "Transportation network", "Sortation automation", "Mechatronics", "Sustainable packaging" ], "innovationCreativity" : "Invention; New improvements", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Up to 75% travel", "outcomesObjectives" : "Improve UIS work-cells operational processes; Improve UIS work-cells performance efficiency; Improve and/or enhance sort automation entitlement", "qualificationsBasic" : "5+ years managing large projects, Bachelor's degree, Experience in automated material handling, Experience in non-automated material handling", "qualificationsPreferred" : "Master's degree in engineering, Master's degree in mechanical, Master's degree in operations, Master's degree in supply chain, Master's degree in business administration, Master's degree in STEM field, Lean Management experience, Six Sigma experience, Operations engineer tools experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Fulfillment Technologies & Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team is responsible for providing support to internal fulfillment and transportation network customers that rely on advanced robotics technology to fulfill and ship customer orders. In this role on the MSP CX team, you will work directly with operations leaders to maximize the performance of advanced robotics systems. You are responsible for being the link between operations leaders and technologists, engineers, and support technicians working within the MSP organization. You will launch new systems, develop and implement continuous improvement initiatives, and drive best practices across Amazon's customer fulfillment network. You will develop and implement standard operating procedures, performance metrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely with robotics hardware and systems experts to build a cohesive team responsible for the safety, reliability, and performance of emerging robotics technology. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. The Operations Support Manager (OSM) is responsible for customer field support, process improvement, including design and deployment of automation. The PM will create process metrics in support of performance, volume, capacity, and processes efficiency reporting. The successful candidate will have a strong understanding of automation and operational processes across sortation automation, understand and drive reliability centered maintenance concepts, and influence design / process changes / procedure redesign, etc in direct support of quality and efficiency improvement efforts. This role will be responsible for projects centered on evaluation, design, and implementation of best practice to improve UIS work-cells operational processes and performance efficiency. They will be expected to analyze data related to workflow, processes, throughput, and reporting to evaluate the efficiency of current-state operational processes and develop action plans to improve. Additionally, they may be deployed to site to support design and improvement of future state workflow across Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) product portfolios. Key job responsibilities -Conduct process and performance analysis and provide direct site, regional support for MSP product lines and customers. -Develop network wide process improvement solutions to improve and/or enhance sort automation entitlement using field observations and value stream analysis. -Support MSP internal teams and network partners with process and performance subject matter expertise. -Up to 75% travel expected -Flexible locations across the US Basic Qualifications: - 5+ years of directly managing and responsible for multiple large projects experience - Bachelor's degree - Experience and strong technical background in relevant fields of automated or non-automated material handling equipment Preferred Qualifications: - Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field - Experience in Lean Management, Six Sigma and other operations engineer tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,600/year in our lowest geographic market up to $177,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Operations Support Manager, MSP - CX Support (Process & Performance) at Amazon.com Services LLC. Skills: Process improvement, Performance analysis, Robotics support. Maximize performance of robotics systems. Serve as link between operations leaders and technologists", "postedDate" : "2026-06-13T08:15:29.939", "createdAt" : "2026-06-13T08:15:29.939", "lastUpdated" : "2026-06-15T00:54:03.633", "ingestTimestamp" : "2026-06-13T08:15:29.939", "mongoId" : "68b706967fc9a711f0f6ef0b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3050651/apply", "salaryAnnualMin" : 107600, "salaryAnnualMax" : 177900, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Process analysis", "Performance analysis", "Value stream analysis", "Reliability centered maintenance", "Problem solving", "Teamwork", "Adaptability", "Process improvement", "Robotics support", "Process management", "Performance metrics", "Operational processes", "Automation design", "Procedure redesign", "Project management", "Robotics technology", "Fulfillment network", "Transportation network", "Sortation automation", "Mechatronics", "Sustainable packaging" ], "skillCount" : 21, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cd66c74d8ee00a0a3dfe0", "title" : "Start Your Own Practice (With Full Support) | Nurse Practitioner", "company" : "Kinstead Health", "industry" : "NP Owners", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Baltimore, MD", "locations" : [ "Baltimore, MD", "Columbia, MD", "Frederick, MD", "Rockville, MD", "Salisbury", "Silver Spring, MD", "Waldorf, MD" ], "certifications" : [ "FNP", "PMHNP" ], "timestamp" : "2026-06-15T08:00:12.542", "fingerprint" : "6620f18c30b7801e4dfd462808615e4ed475ea6e5f11479caa0646ef8a9f8564", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/kinsteadhealth/d7887239-98c9-4ef6-9e10-d97103a018b8/application", "externalId" : "d7887239-98c9-4ef6-9e10-d97103a018b8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Baltimore", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2908816,-76.6107590" } ], "locationText" : "Baltimore, Maryland, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Payer contracting", "Revenue cycle management", "Business setup" ], "hardSkillsList" : [ "Insurance credentialing", "Billing", "Coding" ], "hardSkills" : [ { "name" : "Insurance credentialing", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" }, { "name" : "Coding", "level" : "intermediate" } ], "majorSkills" : "Independent practice, Patient care, Community service", "majorSkillsList" : [ "Independent practice", "Patient care", "Community service" ], "coreResponsibilities" : "Start own practice, Care for patients, Build long-term relationships, Create schedule and model, Handle insurance credentialing, Handle payer contracting, Handle billing, Handle coding, Handle revenue cycle management, Handle EHR setup, Handle virtual front desk, Handle scheduling, Handle intake, Handle operations, Handle legal, Handle compliance, Handle business setup, Handle marketing tools, Handle local growth support", "domainKnowledge" : "Primary care; Mental health; Healthcare compliance", "domainList" : [ "primary-care", "mental-health", "healthcare-compliance" ], "domainSpecificKnowledge" : [ "Primary care", "Mental health", "Healthcare compliance" ], "toolProficiency" : [ "EHR setup" ], "qualificationsBasic" : "Licensed Nurse Practitioner, 3+ years NP experience, 2+ years RN experience, Ties to local community", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "You didn’t become a nurse practitioner to feel rushed, boxed in, or disconnected from your patients. What if you could build a practice that actually reflects how you want to care for your community? At Kinstead Health, we partner with experienced nurse practitioners to launch their own independent practices, with full support behind the scenes. What This Is: This is not a traditional job. This is an opportunity to: - Start your own practice (primary care or mental health) - Care for patients in your community, your way - Build long-term relationships, not rushed visits - Create a schedule and model that actually works for your life You own your practice. We handle the rest. What We Handle For You: - Insurance credentialing and payer contracting - Billing, coding, and revenue cycle management - EHR setup and support - Virtual front desk with real humans answering patient calls - Scheduling, intake, and operations - Legal, compliance, and business setup - Marketing tools and local growth support Requirements: - Licensed Nurse Practitioner (FNP, PMHNP, etc.) - 3+ years of experience as a Nurse Practitioner - 2+ years of prior experience as a Registered Nurse - Strong ties to your local community (patients, schools, organizations, referral networks) - A genuine desire to serve your community and build something meaningful locally What You Can Expect: - A supported path to launching your own practice - Higher earning potential over time - Real ownership over your work - A community of other independent NPs building alongside you How to Apply: If you’ve been thinking, “I want to do this differently, but I can’t do it alone,” we should talk. 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"salary" : { "min" : 245000.0, "max" : 355000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Senior Director in the Media industry in New York, adjusted for company size and seniority." }, "location" : "New York, NY", "locations" : [ "New York", "NY" ], "timestamp" : "2026-06-13T10:08:28.364", "fingerprint" : "40c657da3cbc758524f8c7849374f51bf006a2dc3ecd9b8cb5f3fa1f44a47541", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thenewyorktimes/jobs/4704077005", "externalId" : "4704077005", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceLevel" : "Director", "professionalSkills" : [ "IT service management", "Operational excellence", "Strategic transformation", "Customer experience", "Workforce planning", "Succession planning", "Cost optimization", "Business continuity", "Disaster recovery" ], "hardSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "ITSM framework", "Performance reviews", "Budget management", "Contract negotiations", "Sourcing strategies", "Risk mitigation", "Security policies", "Access controls", "Regulatory obligations" ], "softSkillsList" : [ "Leadership", "Mentoring", "Customer focus", "Accountability", "Continuous improvement" ], "hardSkills" : [ { "name" : "Process management", "level" : "intermediate" }, { "name" : "Cross-functional coordination", "level" : "intermediate" }, { "name" : "Vendor management", "level" : "intermediate" }, { "name" : "Stakeholder management", "level" : "intermediate" }, { "name" : "Operational metrics", "level" : "intermediate" }, { "name" : "Resource 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"coreResponsibilities" : "Lead global End User Support organization, Own day-to-day operations for end user support, Implement, enforce, and enhance ITSM framework, Define, track, and report on KPIs and SLAs, Establish and maintain clear escalation paths, Develop and maintain understanding of business needs, Partner closely with other technology teams, Manage relationships with other business units, Define and maintain policies, standards, and procedures, Ensure compliance with security, privacy, and compliance requirements, Develop and execute roadmap for modernizing end user, Champion opportunities to leverage AI, automation, and analytics, Evaluate emerging technologies and industry best practices, Lead or co-lead cross-functional initiatives, Manage, mentor, and develop global team, Set clear goals and expectations for team, Build strong, inclusive culture, Partner with HR and leadership for workforce planning, Foster relationships with union and non-union staff, Develop and manage annual budget, Evaluate and manage third-party service providers, Identify opportunities for cost optimization, Collaborate on global and local IT projects, Contribute to business continuity and disaster recovery planning, Proactively identify operational risks, Ensure adherence to security policies", "teamCollaboration" : "Cross-functional initiatives; Partner with HR and leadership; Collaborate on IT projects", "projectManagementSkills" : [ "Roadmap development", "Project management" ], "domainKnowledge" : "End user support; IT service management; Digital workplace capabilities; Journalistic independence", "domainList" : [ "end-user-support", "it-service-management", "digital-workplace-capabilities", "journalistic-independence" ], "domainSpecificKnowledge" : [ "End user support", "IT service management", "Digital workplace capabilities", "Journalistic independence" ], "documentationSkills" : "Documentation; Runbooks; Knowledge base content", "innovationCreativity" : "AI; Automation; Self-service; Emerging technologies", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Risk mitigation", "outcomesObjectives" : "Evolve standards, productivity, and customer experience; Drive automation and self-service; Ensure reliable, secure, and modern end user capabilities; Improve enterprise productivity and employee experience; Reduce friction and improve user experience; Keep environment current and competitive; Ensure consistent application of company policies", "qualificationsBasic" : "Bachelor's degree in IT, CS, Business, or related field, or equivalent relevant experience, 8+ years of experience in technology support, infrastructure, or related IT functions, 5+ years of management experience leading technical support, help desk, or end user support teams, Demonstrated experience owning and operating IT Service Management processes", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The Senior Director, End User Support is responsible for leading a global organization that delivers best-in-class technology support and services to New York Times employees and contractors. This role oversees all aspects of end user support, including help desk, technical support, executive support, and related service delivery functions, with a strong focus on IT service management, operational excellence, and strategic transformation. The Senior Director is accountable for evolving the standards, productivity, and customer experience of the department, driving automation and self-service, and partnering with technology and business stakeholders to ensure reliable, secure, and modern end user capabilities. This is a hybrid role based in our New York City headquarters, reporting to the Vice President, IT Operations. You can typically expect to be in the office 3+ days/week. Responsibilities: Lead a global End User Support organization that includes Help Desk, Technical Support Specialists, Executive Support, and related teams supporting office, hybrid, and remote employees. Own day-to-day operations for end user support, ensuring high availability, responsiveness, and quality of service across all time zones. Implement, enforce, and enhance the IT Service Management (ITSM) framework (incident, request, problem, change, and knowledge) to drive consistent, repeatable service. Define, track, and report on key performance indicators and SLAs for end user support; use data to drive continuous improvement. Establish and maintain clear escalation paths and communication channels for major incidents and executive-impacting issues. Develop and maintain a thorough understanding of business needs and workflows to ensure end user support offerings align with organizational priorities. Partner closely with other technology teams (Enterprise Applications, Security, Product/Engineering, Newsroom) to provide integrated, end-to-end support for users. Manage relationships with other business units to define support expectations, coverage models, and service levels. Define and maintain policies, standards, and procedures for end user support, including documentation, runbooks, and knowledge base content. Ensure compliance with security, privacy, and compliance requirements in collaboration with Information Security and other governance functions. Develop and execute a multi-year roadmap for modernizing end user support, including digital workplace capabilities, automation, and self-service.. Champion opportunities to leverage AI, automation, and analytics (e.g., virtual agents, automated workflows, proactive monitoring) to reduce friction and improve user experience. Evaluate emerging technologies and industry best practices; recommend and implement improvements to keep the environment current and competitive. Lead or co-lead cross-functional initiatives that improve enterprise productivity and employee experience, especially where end user support are a critical enabler. Manage, mentor, and develop a diverse, global team of managers and individual contributors across help desk, technical support, executive support, and related functions. Set clear goals and expectations for the department; provide regular feedback, coaching, and performance reviews. Build a strong, inclusive culture that emphasizes customer focus, accountability, and continuous improvement. Partner with HR and leadership to support workforce planning, succession planning, and career development pathways within the End User Support organization. Foster strong relationships with union and non-union staff and ensure consistent application of company policies and collective bargaining agreements. Develop and manage the annual budget computer hardware purchases, ensuring alignment with strategic priorities and cost-effectiveness. Evaluate and manage third-party service providers and vendors that support end user support, including contract negotiations, SLAs, and ongoing performance reviews. Identify opportunities for cost optimization through process improvements, tooling changes, and sourcing strategies without compromising service quality. Collaborate on global and local IT-related projects to ensure end user requirements are represented and effectively delivered. Contribute to business continuity and disaster recovery planning for end user support, including remote work readiness and site-specific contingencies. Proactively identify operational risks (e.g., single points of failure, skills gaps, process weaknesses) and implement mitigation strategies. Ensure adherence to security policies, access controls, and regulatory obligations in partnership with Information Security and Legal. Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world. Basic Qualifications: Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent relevant experience. 8+ years of experience in technology support, infrastructure, or related IT functions, with progressively increasing responsibility. 5+ years of management experience leading technical support, help desk, or end user support teams, including multi-level leadership (managers and individual contributors). Demonstrated experience owning and operating IT Service Management processes (incident, problem, change, request, and knowledge), ideally with an enterprise ITSM platform such as ServiceNow. Proven track record in running large-scale service operations with measurable SLAs and KPIs, and using data to drive continuous improvement. Experience managing budgets, including forecasting, cost optimization, and vendor management. Strong project and program management skills; ability to lead complex, cross-functional initiatives. Excellent troubleshooting, analytical, and creative problem-solving skills Experience communicating with IT personnel and business users at all levels, including executive leadership. Experience operating in a hybrid/remote environment and supporting geographically distributed teams. Preferred Qualifications: Experience leading global end user support organizations, including international offices and remote/hybrid workers. Formal ITIL/ITSM certification or equivalent practical expertise. Hands-on familiarity with ServiceNow or similar ITSM tools, and modern endpoint management platforms (e.g., Jamf, Intune, other MDM/EDR tools). Experience driving transformation initiatives such as self-service portals, virtual agents/AI, knowledge-centered support, or major tooling migrations. Experience working in a unionized environment or with collective bargaining agreements (where applicable). Background in media, publishing, or similar environments. #REQ-020212 The annual base pay range for this role is between: $200,000—$250,000 USD For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs. For roles outside of the U.S., information on benefits will be provided during the interview process. We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process. If you’re an Engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment. The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U. S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response. The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable \"Fair Chance\" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about The New York Times' privacy practices for job applicants click here. Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times. If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at NYTapplicants@nytimes.com. You can also file a report with the Federal Trade Commission or your state attorney general.", "summaryDescription" : "Senior Director, End User Support at The New York Times. Skills: End user support, IT service management, Team leadership. Lead global End User Support organization. Own day-to-day operations for end user support", "postedDate" : "2026-06-11T18:23:41.534", "createdAt" : "2026-06-11T18:23:41.534", "lastUpdated" : "2026-06-13T10:08:28.364", "ingestTimestamp" : "2026-06-11T18:23:41.534", "mongoId" : "6a2a47fa74d8ee00a05dcee8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 245000, "salaryAnnualMax" : 355000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "ITSM framework", "Performance reviews", "Budget management", "Contract negotiations", "Sourcing strategies", "Risk mitigation", "Security policies", "Access controls", "Regulatory obligations", "Leadership", "Mentoring", "Customer focus", "Accountability", "End user support", "IT service management", "Team leadership", "Operational excellence", "Strategic transformation", 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"United Kingdom" ], "timestamp" : "2026-06-14T23:15:51.990", "fingerprint" : "3e4482b15cd3d7cc38ff6cea5cf2837100aaa4b8b6e4c5868112dda8537b1c3a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NECSWS/744000131083572-end-user-support", "externalId" : "744000131083572", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hemel Hempstead", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.7511784,-0.4725280" } ], "locationText" : "Hemel Hempstead, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "Windows, IOS, Active Directory, Microsoft Intune, Entra", "professionalSkills" : [ "File sharing", "Encryption" ], "hardSkillsList" : [ "Hardware troubleshooting", "Software troubleshooting" ], "softSkillsList" : [ "Interpersonal skills", "Analytical skills", "Problem-solving skills", "Planning skills", "Organising skills", "Listening skills" ], "hardSkills" : [ { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Analytical skills" }, { "name" : "Problem-solving skills" }, { "name" : "Planning skills" }, { "name" : "Organising skills" }, { "name" : "Listening skills" } ], "majorSkills" : "End user support, Hardware maintenance, Software support", "majorSkillsList" : [ "End user support", "Hardware maintenance", "Software support" ], "coreResponsibilities" : "Provide single point of contact, Receive support and maintenance, Install hardware and equipment, Diagnose hardware issues, Repair hardware issues, Maintain hardware and equipment, Upgrade hardware and equipment, Ensure optimal workstation performance, Troubleshoot problem areas, Provide end-user assistance, Support cross-platform environment, Provide onsite technical support, Provide remote technical support, Document problems, Track problems, Monitor problems, Maintain best practice, Encourage best practice, Procure desktop PCs, Configure desktop PCs, Manage desktop PCs, Maintain desktop PCs, Develop desktop PCs, Procure laptops, Configure laptops, Manage laptops, Maintain laptops, Develop laptops, Procure peripherals, Configure peripherals, Manage peripherals, Maintain peripherals, Develop peripherals, Procure mobile technology, Configure mobile technology, Manage mobile technology, Maintain mobile technology, Develop mobile technology, Procure printers, Configure printers, Manage printers, Maintain printers, Develop printers, Facilitate secure network access, Provide users support, Provide users advice, Keep up to date with technologies, Identify opportunities for improvement, Make constructive suggestions", "teamCollaboration" : "Operate in team environment", "domainKnowledge" : "Desktop computing environment", "domainList" : [ "desktop-computing-environment" ], "domainSpecificKnowledge" : [ "Desktop computing environment" ], "toolProficiency" : [ "Helpdesk system", "ISM" ], "communicationSkills" : "Verbal skills; Written skills", "documentationSkills" : "Document problems", "continuousLearning" : "Keeping up to date with technologies", "innovationCreativity" : "Identify opportunities for improvement; Makes constructive suggestions for change", "problemSolvingSkills" : "Troubleshoot problem areas; Analytical skills; Problem-solving skills", "specialRequirements" : "Eligible for UK Security Clearance, Right to work in UK, Satisfactory vetting, Reference checks", "qualificationsBasic" : "Ability to setup and maintain components, Software and Hardware Troubleshooting, Windows 10 & 11 experience, Microsoft Office Suite experience, Knowledge of laptop & desktop hardware, Eligible for UK Security Clearance", "qualificationsPreferred" : "Experience using Active Directory, Password resets, account creation, Use of Microsoft Intune/Entra", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Come join us and make a difference in the world! Discover more at [www.necsws.com](http://www.necsws.com/) The End User Support role is to provide a single point of contact for all NEC Employees, to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance where required Role involves: * Support a cross-platform environment, including Windows, IOS * Provide onsite & remote technical support for staff members in the Hartlepool office and the wider business * Document, track, and monitor all problem on the Helpdesk system (ISM) to ensure a timely resolution * Maintain and encourage best practice across the business e.g. file sharing, encryption etc. * Procure, configure, manage, maintain and develop desktop PC's, laptops, peripherals, mobile technology and printers * Facilitate secure access to the network for remote users * Providing users with appropriate support and advice * Keeping up to date with the latest technologies * Identify opportunities for improvement and makes constructive suggestions for change. ## Qualifications Work Experience * Ability to setup and maintain components and peripheral accessories. * Software and Hardware Troubleshooting * Windows 10 & 11 experience * Microsoft Office Suite experience * Knowledge of laptop & desktop hardware. (e.g. RAM, SSD/HDD) Essential * Proactive attitude * Willingness to learn * Able to operate with minimal supervision * Able to manage time effectively, set priorities appropriately, schedule calls * Able to maintain professional demeanour under stress * Able to operate within customer standard operating procedures * Self-confidence and interpersonal skills * Analytical and problem-solving skills * Good communication (both verbal and written) skills * Planning and organising skills * Strong listening skills * Able to operate effectively in a team environment with both technical and non-technical team members * Must be eligible for UK Security Clearance Desirable * Experience using Active Directory * Password resets, account creation * Use of Microsoft Intune/Entra ## Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: * Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) * 25 days paid holiday with the option to buy/sell * 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) * A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% * A selection of flexible benefits to suit your individual needs Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.", "summaryDescription" : "End User Support at NEC Software Solutions. Skills: End user support, Hardware maintenance, Software support. Provide single point of contact. Receive support and maintenance", "postedDate" : "2026-06-09T08:50:12.000", "createdAt" : "2026-06-12T02:00:56.457", "lastUpdated" : "2026-06-14T23:15:51.990", "ingestTimestamp" : "2026-06-12T02:00:56.457", "mongoId" : "6a2a63b274d8ee00a06255b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Hardware troubleshooting", "Software troubleshooting", "Interpersonal skills", "Analytical skills", "Problem-solving skills", "Planning skills", "Organising skills", "Listening skills", "End user support", "Hardware maintenance", "Software support", "File sharing", "Encryption", "Desktop computing environment", "Helpdesk system", "ISM" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "Cyber Service and Technology", "dataQualityScore" : 1.0, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true }, { "id" : "68e6b1de70f0b99d58d66f62", "title" : "Support Engineer, ISS Support Engineering", "company" : "ADCI HYD 13 SEZ", "industry" : "Systems, Quality, Security Engineering, Support Engineering, amazon business", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Support Engineer in Hyderabad, India, with 1+ years of experience in the Technology industry, adjusted for company size and onsite work mode." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T05:39:17.828", "fingerprint" : "199289042f0599432a0d60cd0228927d6ca4b9d915a62e87b8568fc5c5c9e716", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3101551/apply", "externalId" : "6f9c84f4-51a3-4618-b8ef-6f7ffb01828e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "technicalSkills" : "Unix, AWS", "professionalSkills" : [ "Marketplace expansion", "Infrastructure operations", "Risk assessment" ], "hardSkillsList" : [ "Software development", "Technical support", "Scripting" ], "hardSkills" : [ { "name" : "Software development", "level" : "intermediate" }, { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" } ], "majorSkills" : "Technical support, Software troubleshooting, System operations", "majorSkillsList" : [ "Technical support", "Software troubleshooting", "System operations" ], "coreResponsibilities" : "Troubleshoot software issues, Provide on call support, Resolve technical problems, Maintain product knowledge, Document customer issues, Track system issues, Automate manual tasks, Automate workflows, Stay up-to-date software releases, Maintain pipelines, Participate in CCI programs", "teamCollaboration" : "Work with development team", "domainKnowledge" : "International Seller Services; Marketplace operations; Seller journey", "domainList" : [ "international-seller-services", "marketplace-operations", "seller-journey" ], "domainSpecificKnowledge" : [ "International Seller Services", "Marketplace operations", "Seller journey" ], "documentationSkills" : "Document issues", "continuousLearning" : "Stay up-to-date software releases", "problemSolvingSkills" : "Troubleshoot; Diagnose issues; Resolve problems", "specialRequirements" : "On call support", "outcomesObjectives" : "Ensure smooth operation; Improve product quality; Contribute to seller growth", "qualificationsBasic" : "1+ years software development, 1+ years technical support, Bachelor's degree engineering, Troubleshoot technical systems, Debug technical systems, Experience in Unix, Scripting in modern languages", "qualificationsPreferred" : "Experience with AWS, Experience with networks, Experience with operating systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As a Support Engineer in International Seller Services Tech org, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions, infrastructure operations and engineering, and addressing risks in hardware and software. You will also work closely with our development team to identify and resolve software bugs and improve product quality. Key job responsibilities • Troubleshoot and diagnose software issues – On call support • Resolve technical problems in a timely and efficient manner • Maintain a comprehensive knowledge of product documentation and features • Document and track customer and system issues • Automate manual tasks and workflows • Stay up-to-date on the latest software releases and updates • Maintain the pipelines to keep it healthy, and take part in CCI programs About the team The org’s mission is to set our worldwide Sellers up for success across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces.. We partner with Amazon Business to build best-in-class solutions that allow B2B Sellers to reach a wide customer base and drive billions of dollars in revenue. The support engineering team is a key driver in optimising dev productivity thereby contirbuting to seller growth. Basic Qualifications: - 1+ years of software development, or 1+ years of technical support experience - Bachelor's degree in engineering or equivalent - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Preferred Qualifications: - Experience with AWS, networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support Engineer, ISS Support Engineering at ADCI HYD 13 SEZ. Skills: Technical support, Software troubleshooting, System operations. Troubleshoot software issues. Provide on call support", "postedDate" : "2026-06-13T09:21:06.329", "createdAt" : "2026-06-13T09:21:06.329", "lastUpdated" : "2026-06-15T05:39:17.828", "ingestTimestamp" : "2026-06-13T09:21:06.329", "mongoId" : "68e6b1de70f0b99d58d66f62", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3101551/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Software development", "Technical support", "Scripting", "Software troubleshooting", "System operations", "Marketplace expansion", "Infrastructure operations", "Risk assessment", "International Seller Services", "Marketplace operations", "Seller journey" ], "skillCount" : 11, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cd66c74d8ee00a0a3dfe2", "title" : "Start Your Own Practice (With Full Support) | Nurse Practitioner | Connecticut", "company" : "Kinstead Health", "industry" : "NP Owners", "salary" : { "min" : 175000.0, "max" : 300000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Stamford, CT", "locations" : [ "Stamford, CT", "Danbury, CT", "Hartford, CT", "New Haven, CT", "Waterbury, CT" ], "timestamp" : "2026-06-15T08:33:45.189", "fingerprint" : "4a054400e585719142fda7ffbf28316d807e2b6f78d310f1daad162bfac68e48", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/kinsteadhealth/e8c89c4b-e4a5-4ef9-aa74-a46969bd8ad1/application", "externalId" : "e8c89c4b-e4a5-4ef9-aa74-a46969bd8ad1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Stamford", "state" : "Connecticut", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0534302,-73.5387341" } ], "locationText" : "Stamford, Connecticut, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Business setup" ], "hardSkillsList" : [ "Insurance credentialing", "Payer contracting", "Billing", "Coding", "Revenue cycle management", "Legal", "Compliance" ], "hardSkills" : [ { "name" : "Insurance credentialing", "level" : "intermediate" }, { "name" : "Payer contracting", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" }, { "name" : "Coding", "level" : "intermediate" }, { "name" : "Revenue cycle management", "level" : "intermediate" }, { "name" : "Legal", "level" : "intermediate" }, { "name" : "Compliance", "level" : "intermediate" } ], "majorSkills" : "Practice management, Patient care", "majorSkillsList" : [ "Practice management", "Patient care" ], "coreResponsibilities" : "Start own practice, Care for patients, Build long-term relationships, Create schedule and model", "teamCollaboration" : "Community of independent NPs", "domainKnowledge" : "Primary care; Mental health", "domainList" : [ "primary-care", "mental-health" ], "domainSpecificKnowledge" : [ "Primary care", "Mental health" ], "toolProficiency" : [ "EHR" ], "qualificationsBasic" : "Licensed Nurse Practitioner, 3+ years experience NP, 2+ years experience RN, Ties to local community", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "You didn’t become a nurse practitioner to feel rushed, boxed in, or disconnected from your patients. What if you could build a practice that actually reflects how you want to care for your community? At Kinstead Health, we partner with experienced nurse practitioners to launch their own independent practices, with full support behind the scenes. What This Is: This is not a traditional job. This is an opportunity to: - Start your own practice (primary care or mental health) - Care for patients in your community, your way - Build long-term relationships, not rushed visits - Create a schedule and model that actually works for your life You own your practice. We handle the rest. What We Handle For You: - Insurance credentialing and payer contracting - Billing, coding, and revenue cycle management - EHR setup and support - Virtual front desk with real humans answering patient calls - Scheduling, intake, and operations - Legal, compliance, and business setup - Marketing tools and local growth support Requirements: - Licensed Nurse Practitioner (FNP, PMHNP, etc.) - 3+ years of experience as a Nurse Practitioner - 2+ years of prior experience as a Registered Nurse - Strong ties to your local community (patients, schools, organizations, referral networks) - A genuine desire to serve your community and build something meaningful locally What You Can Expect: - A supported path to launching your own practice - Higher earning potential over time - Real ownership over your work - A community of other independent NPs building alongside you How to Apply: If you’ve been thinking, “I want to do this differently, but I can’t do it alone,” we should talk. Apply here to learn more about launching your practice with Kinstead. Compensation Range: $175K - $300K", "summaryDescription" : "Start Your Own Practice (With Full Support) | Nurse Practitioner | Connecticut at Kinstead Health. Skills: Practice management, Patient care. Start own practice. Care for patients", "createdAt" : "2026-06-14T03:17:30.603", "lastUpdated" : "2026-06-15T08:33:45.189", "ingestTimestamp" : "2026-06-14T03:17:30.603", "mongoId" : "6a2cd66c74d8ee00a0a3dfe2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 300000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Insurance credentialing", "Payer contracting", "Billing", "Coding", "Revenue cycle management", "Legal", "Compliance", "Practice management", "Patient care", "Business setup", "Primary care", "Mental health", "EHR" ], "skillCount" : 13, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.85 }, { "id" : "6a25990174d8ee00a01a4453", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 27500.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hampshire-Southampton-Southampton (St Marys Road)", "locations" : [ "Hampshire-Southampton-Southampton (St Marys Road)", "25.Jun.26, 11:59:00 PM", "249569, 249569, true" ], "timestamp" : "2026-06-15T09:59:25.323", "fingerprint" : "621e3536b99e889ecf0386339b48e1fc1927fc68c352ffcd0ecae97284fe9015", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=249569", "externalId" : "249569", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Southampton", "state" : "Hampshire", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.8995203,-1.3275406" } ], "locationText" : "Southampton, Hampshire, United Kingdom", "employmentType" : "PART_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Person-centred support", "Safeguarding", "Caseload management" ], "hardSkillsList" : [ "Support planning" ], "hardSkills" : [ { "name" : "Support planning", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Lead support planning, Coordinate Support Workers, Deliver person-centred support, Balance support, Balance safeguarding, Balance admin, Balance meetings, Guide colleagues, Manage caseloads, Support customers with daily tasks, Work with multi-agency teams, Safeguard customers, Empower customers, Help customers build independence, Prepare customers for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Mental Health; Dual diagnosis", "domainList" : [ "mental-health", "dual-diagnosis" ], "domainSpecificKnowledge" : [ "Mental Health", "Dual diagnosis" ], "continuousLearning" : "Learning and development offer; Training package", "specialRequirements" : "Every other weekend, Sleep ins, Enhanced with barring list", "qualificationsBasic" : "Experience assessing referrals, Coordinate support, Work under initiative, Remain calm under pressure, Resilient approach", "qualificationsPreferred" : "Level 3 Diploma in Care, Supported housing experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Lead Support Worker Earn £14.06 (Salary £27,500 [pro rata]) plus 34 days leave (rising to 39) and health cash plan worth over £1140 Permanent part time (28 hpw), on an 8 week rolling rota Location- Southampton We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach We support men and women 18-64 who struggle with Mental Health and dual diagnosis in a ten-bed service. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits We work on an 8 week rolling rota, this includes every other weekend and sleep ins. We do get together regularly meet daily for training and team meetings. You need an Enhanced with barring list (we pay) What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses Find out more Click APPLY NOW to see our   Support Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk South Supported Portfolio 801 Southampton (St Marys Road) 34-36 St Mary's Road", "summaryDescription" : "Support Coordinator at Home Group. Skills: Customer Success, Customer relationships, Customer retention, Customer satisfaction. Lead support planning. Coordinate Support Workers", "createdAt" : "2026-06-14T08:50:35.939", "lastUpdated" : "2026-06-15T09:59:25.323", "ingestTimestamp" : "2026-06-14T08:50:35.939", "mongoId" : "6a25990174d8ee00a01a4453", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Support planning", "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction", "Person-centred support", "Safeguarding", "Caseload management", "Mental Health", "Dual diagnosis" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7e7774d8ee00a09528f0", "title" : "Maintenance Support", "company" : "Method Co.", "industry" : "Hospitality", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Maintenance Support in Philadelphia, adjusted for the hospitality industry and company size." }, "location" : "Philadelphia, Pennsylvania, United States", "locations" : [ "Philadelphia", "Pennsylvania", "United States" ], "timestamp" : "2026-06-15T10:20:00.841", "fingerprint" : "3c935b3df189af8a472d596c6429230d79bf121f55b446c0499851aac9912824", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/methodco/jobs/4261726009", "externalId" : "4261726009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Repair techniques" ], "hardSkills" : [ { "name" : "Repair techniques", "level" : "intermediate" } ], "majorSkills" : "Maintenance support, Work order completion, Property upkeep", "majorSkillsList" : [ "Maintenance support", "Work order completion", "Property upkeep" ], "coreResponsibilities" : "Report maintenance concerns, Report safety hazards, Report repair needs, Perform basic maintenance tasks, Change light bulbs, Change batteries, Perform minor touch-up repairs, Unclog drains, Address simple plumbing issues, Assemble furniture, Relocate furniture, Perform light moving tasks, Assist with simple work orders, Assist with preventative maintenance routines, Support general property upkeep, Organize maintenance areas, Complete assigned work orders, Maintain tools, Maintain equipment, Maintain supplies, Collaborate with property team, Ensure building systems operate safely, Ensure building systems operate efficiently, Uphold company standards", "teamCollaboration" : "Collaborate with property team", "domainKnowledge" : "Hospitality operations", "domainList" : [ "hospitality-operations" ], "domainSpecificKnowledge" : [ "Hospitality operations" ], "continuousLearning" : "Training and development", "specialRequirements" : "Stand and walk 8 hours, Push 8 hours, Kneel 8 hours, Bend 8 hours, Balance 8 hours, Squat 8 hours, Reach 8 hours, Stretch 8 hours, Fast-paced movements, Lift 50 pounds", "outcomesObjectives" : "Ensure seamless guest experience; Ensure well-maintained environment", "qualificationsBasic" : "Previous maintenance experience, Basic knowledge of building systems, Weekend availability required", "qualificationsPreferred" : "Facilities experience preferred, Handyman experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Method Co. Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. Position Overview The Maintenance Support will assist with the overall upkeep, safety, and functionality of the property by completing routine maintenance tasks, responding to work orders, and assisting with preventative maintenance. This role is essential to ensuring a seamless guest experience and a well‑maintained environment for both residents and staff. Weekend availability is required. Key Responsibilities Report maintenance concerns, safety hazards, and repair needs promptly to the appropriate manager. Perform basic maintenance tasks, including: Changing light bulbs, batteries, and small components Minor touch‑up repairs (paint, patching, hardware adjustments) Unclogging drains and addressing simple plumbing issues Furniture assembly, relocation, and light moving tasks Assisting with simple work orders and preventative maintenance routines Support the team with general property upkeep, cleanliness, and organization of maintenance areas. Complete assigned work orders in a timely, professional, and guest‑friendly manner. Maintain tools, equipment, and supplies in good working condition. Collaborate with the property team to ensure all building systems operate safely and efficiently. Uphold company standards for hospitality, communication, and professionalism in all guest and staff interactions. Qualifications Previous maintenance, facilities, or handyman experience preferred. Basic knowledge of building systems, tools, and repair techniques. Ability to lift, move, and carry items as needed for repairs and furniture tasks. Strong attention to detail and commitment to safety. Reliable, self‑motivated, and comfortable working independently or as part of a team. Must have weekend availability. What We Offer Competitive hourly pay Opportunities for growth within the property and broader portfolio Supportive, team‑driven environment Training and development in hospitality operations Paid time off & vacation Health, dental, vision benefits Working Conditions/Environment: The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day. Agility in executing fast-paced movements to navigate different areas of the property efficiently. The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds. The work environment characteristics describedhereinare representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.", "summaryDescription" : "Maintenance Support at Method Co.. Skills: Maintenance support, Work order completion, Property upkeep. Report maintenance concerns. Report safety hazards", "postedDate" : "2026-06-14T08:28:37.813", "createdAt" : "2026-06-14T08:28:37.813", "lastUpdated" : "2026-06-15T10:20:00.841", "ingestTimestamp" : "2026-06-14T08:28:37.813", "mongoId" : "6a2c7e7774d8ee00a09528f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Repair techniques", "Maintenance support", "Work order completion", "Property upkeep", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Hospitality operations" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c922074d8ee00a098500e", "title" : "Support & Cleaning", "company" : "Indie Campers", "industry" : "Hospitality", "salary" : { "min" : 240000.0, "max" : 300000.0, "currency" : "NOK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level part-time support and cleaning roles in Tromsø, Norway, are estimated based on the 2024-2025 market data for the travel industry, adjusted for entry seniority and part-time employment." }, "location" : "Tromsø, Troms, Norway", "locations" : [ "Tromsø", "Troms", "Norway" ], "timestamp" : "2026-06-15T05:03:11.425", "fingerprint" : "205b658825c6f6e63bee4462735b63af562b5494162bdd2b43aba12cb93253a1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://indiecampers.com/discover/en-us/careers/8587756002?gh_jid=8587756002", "externalId" : "8587756002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tromsø", "state" : "Troms", "country" : "Norway", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "69.6516345,18.9558585" } ], "locationText" : "Tromsø, Troms, Norway", "employmentType" : "PART_TIME", "professionalSkills" : [ "Process management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Cleaning", "Vehicle preparation", "Stock management", "Depot organisation" ], "hardSkills" : [ { "name" : "Cleaning", "level" : "intermediate" }, { "name" : "Vehicle preparation", "level" : "intermediate" }, { "name" : "Stock management", "level" : "intermediate" }, { "name" : "Depot organisation", "level" : "intermediate" } ], "majorSkills" : "Fleet cleaning, Vehicle preparation, Stock management", "majorSkillsList" : [ "Fleet cleaning", "Vehicle preparation", "Stock management" ], "coreResponsibilities" : "Clean vehicle interiors, Clean vehicle exteriors, Prepare vans with kits, Prepare vans with essentials, Inspect vehicles post-return, Manage cleaning supplies, Manage consumables, Support depot organisation, Support depot logistics, Maintain hygiene standards, Maintain appearance standards, Report issues for follow-up, Report shortages or damages, Keep cleaning areas organized, Move vehicles, Support operational needs", "teamCollaboration" : "Cross-functional coordination; Vendor management; Stakeholder management", "domainKnowledge" : "Road trip travel; Campervan fleet operations", "domainList" : [ "road-trip-travel", "campervan-fleet-operations" ], "domainSpecificKnowledge" : [ "Road trip travel", "Campervan fleet operations" ], "continuousLearning" : "Training in cleaning standards; Training in detail verification; Training in minor repairs; Training in operational excellence", "specialRequirements" : "Physical lifting up to 15 kg, Work in tight spaces, Work on elevated surfaces, Work in varying temperatures, Work in weather conditions, Work during peak season, Work during high-volume operations", "outcomesObjectives" : "Ensure every van is spotless; Ensure every van is safe; Ensure every van is ready; Influence customer satisfaction; Influence operational efficiency; Meet hygiene standards; Meet appearance standards; Achieve high-quality results", "qualificationsBasic" : "Experience in cleaning, Attention to detail, Commitment to hygiene standards, Physically fit, Able to perform manual tasks, Reliable, Punctual, Able to work in high-paced environments, Driving License (Category B), English proficiency, Able to perform physically active cleaning tasks, Comfortable working inside vehicles, Comfortable working outdoors, Able to lift, move, or carry cleaning equipment (up to 15 kg), Comfortable using cleaning products and chemicals safely, Must follow safety company guidelines, Comfortable working in varying temperatures, Comfortable working in weather conditions, Able to maintain cleaning quality and speed, Flexible to work weekends, Flexible to work holidays, Flexible to work peak seasonal schedules, Capable of adapting to last-minute operational needs", "qualificationsPreferred" : "Hospitality experience preferred, Warehouse experience preferred, Housekeeping experience preferred, Operations experience preferred, Norwegian proficiency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT US Indie Campers is a global leader in road trip travel, operating one of the largest campervan fleets in the world. Support & Cleaning are essential to ensuring every van is spotless, safe, and ready for the next customer, directly influencing customer satisfaction and operational efficiency. THE ROLE The Support & Cleaning Agent focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is a hands-on, physical, detail-oriented operational role responsible for: Cleaning vehicle interiors and exteriors Preparing vans with kits and essentials Inspecting vehicles post-return Managing cleaning supplies and consumables Supporting depot organisation and logistics WHAT WILL YOU WORK ON? Fleet Cleaning: clean and maintain vehicle interiors and exteriors to meet hygiene and appearance standards, ensuring consistent high-quality results. Vehicle Preparation: prepare campervans with required kits, bedding, and optional extras, ensuring readiness for bookings and check-in/check-out processes. Post-Return Inspection & Reporting: inspect vehicles upon return for cleanliness, missing items, or damage, and report issues for follow-up. Stock & Consumables Management: manage stock and consumables, including receiving, storing, and organizing supplies while reporting shortages or damages. Logistics & Depot Organisation: assist with depot logistics, keeping cleaning areas organized, moving vehicles, and supporting operational needs during peak times. WHO ARE WE LOOKING FOR? Must have: Experience in cleaning Nice to have: hospitality, warehouse, housekeeping, or operations preferred. Must have: Strong attention to detail and commitment to hygiene standards. Must have: Physically fit and able to perform manual tasks (cleaning, lifting, moving equipment). Must have: Reliable, punctual, and able to work in high-paced environments. Must have: Driving License (Category B). Must have: English and Nice to have: Norwegian proficiency PHYSICAL AND OPERATIONAL REQUIREMENTS Must have: Able to perform physically active cleaning tasks for most of the shift, including standing, walking, bending, kneeling, stretching, and repetitive motion. Must have: Comfortable working inside vehicles (tight spaces, elevated surfaces), and outdoors around the fleet. Must have: Able to lift, move, or carry cleaning equipment, vacuum devices, water hoses, chemical products, or kits (up to 15 kg). Must have: Comfortable using cleaning products and chemicals safely, including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training provided). Must have: Must follow the safety company guidelines when handling chemical products Must have: Comfortable working in varying temperatures and weather conditions when washing or preparing vehicles outdoors. Must have: Able to maintain cleaning quality and speed during high-volume operations and peak season. Must have: Flexible to work weekends, holidays, and peak seasonal schedules. Must have: Capable of adapting to last-minute operational needs (e.g., urgent turnarounds or additional cleaning tasks). THE INDIE COMMITMENT! Competitive compensation and travel benefits. Clear progression to RoadTrip Agent or other operational roles. Training in cleaning standards, detail verification, minor repairs, and operational excellence. A multicultural, dynamic workplace with a strong team spirit. Are you Ready to Go Indie?", "summaryDescription" : "Support & Cleaning at Indie Campers. Skills: Fleet cleaning, Vehicle preparation, Stock management. Clean vehicle interiors. Clean vehicle exteriors", "postedDate" : "2026-06-14T08:27:33.568", "createdAt" : "2026-06-14T08:27:33.568", "lastUpdated" : "2026-06-15T05:03:11.425", "ingestTimestamp" : "2026-06-14T08:27:33.568", "mongoId" : "6a2c922074d8ee00a098500e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Cleaning", "Vehicle preparation", "Stock management", "Depot organisation", "Fleet cleaning", "Process management", "Resource planning", "Continuous improvement", "Road trip travel", "Campervan fleet operations" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "693c2b9470f0b99d58440244", "title" : "Support Engineer", "company" : "ADCI HYD", "industry" : "Systems, Quality, Security Engineering, Support Engineering, amazon business", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Junior Support Engineer in Hyderabad, India, with adjustments for the technology industry and entry-level experience." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T08:39:44.699", "fingerprint" : "7d1703ca005d5e45344d02d8b8aa49b79662d83583f2c5a3076617072f3b9848", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3137305/apply", "externalId" : "3f1d48b4-66f6-4c4d-906b-e92a07ad182d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "AWS, Unix, DevOps", "professionalSkills" : [ "Infrastructure operations", "Infrastructure engineering", "Marketplace expansion", "Region expansion" ], "hardSkillsList" : [ "Software development", "Technical support", "Scripting" ], "hardSkills" : [ { "name" : "Software development", "level" : "intermediate" }, { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" } ], "majorSkills" : "Technical support, Software debugging, DevOps pipelines", "majorSkillsList" : [ "Technical support", "Software debugging", "DevOps pipelines" ], "coreResponsibilities" : "Troubleshoot and diagnose software issues, Resolve technical problems, Maintain product knowledge, Document and track issues, Provide feedback to development team, Implement potential improvements, Automate manual tasks, Automate workflows, Stay up-to-date on software releases, Migrate AWS solutions, Package solutions, Automate DevOps pipelines, Maintain pipelines, Drive support engineering initiatives, Drive CCI initiatives", "teamCollaboration" : "Work with development team", "domainKnowledge" : "Seller growth; Marketplace operations; Infrastructure operations; Native AWS solutions; DevOps pipelines", "domainList" : [ "seller-growth", "marketplace-operations", "infrastructure-operations", "native-aws-solutions", "devops-pipelines" ], "domainSpecificKnowledge" : [ "Seller growth", "Marketplace operations", "Infrastructure operations", "Native AWS solutions", "DevOps pipelines" ], "toolProficiency" : [ "AWS Console", "CI/CD" ], "documentationSkills" : "Document issues", "continuousLearning" : "Stay up-to-date on software releases", "problemSolvingSkills" : "Troubleshoot; Diagnose issues; Resolve problems", "specialRequirements" : "On call support", "qualificationsBasic" : "2+ years software development experience, 2+ years technical support experience, Troubleshoot and debug technical systems, Experience in Unix, Experience scripting modern languages", "qualificationsPreferred" : "Knowledge of web services, Knowledge of distributed systems, Knowledge of web application development, Experience with REST web services, Experience with XML, Experience with JSON", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As a Support Engineer in International Seller Growth (ISG) Tech team, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions, infrastructure operations/engineering, and addressing risks in hardware/software. You will also work closely with our development team to make solutions operationally excellent, identify and resolve software bugs, and improve product quality. Key job responsibilities • Troubleshoot and diagnose software issues – On call support • Resolve technical problems in a timely and efficient manner • Maintain a comprehensive knowledge of product documentation and features • Document and track customer and system issues • Provide feedback to the development team on product issues and support in implementation of potential improvements • Automate manual tasks and workflows • Stay up-to-date on the latest software releases and updates • Migrate existing Native AWS solutions from AWS Console into packaged and automated DevOps pipelines (infrastructure as code, implementing CI/CD practices and automated unit testing) • In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering and CCI initiatives. About the team The International Seller Growth(ISG) Team’s mission is to set our worldwide Sellers up for success across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces. We partner with New Seller recruitment to build best-in-class solutions that allow new Sellers to reach a wide customer base and drive billions of dollars in revenue. You will be part of the ISG Support Engineering team. Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages - Experience in development or technical support Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development - Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support Engineer at ADCI HYD. Skills: Technical support, Software debugging, DevOps pipelines. Troubleshoot and diagnose software issues. Resolve technical problems", "postedDate" : "2026-06-13T11:48:07.140", "createdAt" : "2026-06-13T11:48:07.140", "lastUpdated" : "2026-06-15T08:39:44.699", "ingestTimestamp" : "2026-06-13T11:48:07.140", "mongoId" : "693c2b9470f0b99d58440244", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3137305/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Software development", "Technical support", "Scripting", "Software debugging", "DevOps pipelines", "Infrastructure operations", "Infrastructure engineering", "Marketplace expansion", "Region expansion", "Seller growth", "Marketplace operations", "Native AWS solutions", "AWS Console", "CI/CD" ], "skillCount" : 14, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c6ad774d8ee00a090e71c", "title" : "IT Support", "company" : "ON. energy", "industry" : "Technology", "salary" : { "min" : 365000.0, "max" : 545000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Support in Mexico City, adjusted for mid-seniority and the climate tech industry." }, "location" : "Mexico City, Mexico City, Mexico", "locations" : [ "Mexico City", "Mexico City", "Mexico" ], "timestamp" : "2026-06-15T03:22:13.887", "fingerprint" : "d5e8b0669ea0066af85a36a45873c9becce47b7be5457dda60a0824eefbca4e8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/onenergy/jobs/4284762009", "externalId" : "4284762009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mexico City", "state" : "Mexico City", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "19.4326296,-99.1331785" } ], "locationText" : "Mexico City, Mexico City, Mexico", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Windows OS, Windows applications, Linux", "professionalSkills" : [ "Time management", "Judgment", "Prioritization", "Risk assessment" ], "hardSkillsList" : [ "Windows administration", "Application configuration", "Remote support", "Disk imaging" ], "softSkillsList" : [ "Interpersonal skills", "Teamwork", "Analysis" ], "hardSkills" : [ { "name" : "Windows administration", "level" : "intermediate" }, { "name" : "Application configuration", "level" : "intermediate" }, { "name" : "Remote support", "level" : "intermediate" }, { "name" : "Disk imaging", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Teamwork" }, { "name" : "Analysis" } ], "majorSkills" : "IT Support, Windows Administration, Remote Support", "majorSkillsList" : [ "IT Support", "Windows Administration", "Remote Support" ], "coreResponsibilities" : "Support corporate guidelines, Maintain corporate assets, Safeguard corporate assets, Maintain IT best practices, Propose IT best practices, Keep infrastructure in working condition, Keep systems in working condition, Resolve user requests, Manage tasks to completion, Execute tasks to completion, Follow up tasks to closure, Install software, Configure software, Update software, Maintain confidentiality, Safeguard personal data, Safeguard corporate data, Report to management teams", "teamCollaboration" : "Technology teams; Software Management teams", "projectManagementSkills" : [ "Agile Methodologies" ], "domainKnowledge" : "Power infrastructure; AI demand; Grid; Data centers", "domainList" : [ "power-infrastructure", "ai-demand", "grid", "data-centers" ], "domainSpecificKnowledge" : [ "Power infrastructure", "AI demand", "Grid", "Data centers" ], "toolProficiency" : [ "BitLocker", "TPM 2.0" ], "communicationSkills" : "Communication skills", "documentationSkills" : "Document tasks; Document events; Document incidents", "continuousLearning" : "Professional development; Growth opportunities", "innovationCreativity" : "Creativity", "problemSolvingSkills" : "Ability to analyze; Ability to prioritize", "qualificationsBasic" : "3 to 5 years experience, Experience in Windows 10/11 Pro, Experience in Windows user administration, Experience in application installation, Experience with TPM 2.0, Experience with BitLocker, Experience with remote support applications, Experience working remotely", "qualificationsPreferred" : "Experience in Risk Assessment, Experience with Linux, Experience in disk image creation, Experience with Agile Methodologies", "workSiteFlexibility" : "Onsite", "rawDescription" : "ON.energy is building the power infrastructure that makes the AI era possible. As AI demand surges past what the grid and traditional data centers can support, ON.energy provides a new class of power technology proven at gigawatt scale and trusted by the world’s leading cloud and AI companies. Our systems are already deployed across 2.5 GW of hyper-scale campuses, validated by top U. S. national labs, and certified for grid-safe operation by major utilities. With real products in the field, we’re scaling faster than the grid can, transforming power from a bottleneck into a competitive advantage for the companies building the future. Culture: ON is made up of a dynamic team passionate about accelerating the decentralization and decarbonization of the grid. We are achieving this through technology solutions and services that create value for customers, the electric grid, our environment, and the company. We value: Agility, excellence, creativity, and independence. LOCATION: Mexico City Office Position: We are looking for a candidate who is eager to learn and grow in the IT area, able to manage their time efficiently, with good judgment to decide between priorities, willingness and experience in following standards, guidelines and frameworks, and with experience in Windows OS and applications, to perform and be highly responsible in the role of IT Support at On.Energy. Main responsibilities will include: Support and compliance with corporate guidelines. Maintain and safeguard corporate assets. Maintain and propose best practices in the IT area. Keep the Infrastructure and Systems used at On.Energy in proper working condition. Attend to and resolve user requests. Manage, execute, and follow up on tasks through to completion and closure. Install, configure, and keep all Software up to date. Maintain confidentiality and safeguard all personal data belonging to users and corporate data belonging to On.Energy. Report to the Technology and Software Management teams. Requirements Essential: IT professional with 3 to 5 years of experience in the area. Strong willingness to record and document tasks, events, and incidents. Experience in installation, configuration, and updating of Windows 10/11 Pro. Experience in Windows user administration. Experience in installation, configuration, and updating of applications on Windows. Experience with TPM 2.0 and BitLocker. Experience with administration, control, and remote support applications. Experience working remotely. Preferred: Experience in Risk Assessment. Experience with Linux. Experience in disk image creation/restoration. Experience with Agile Methodologies. Skills Excellent interpersonal skills, strong focus on delivering excellent results, excellent disposition for teamwork, strong communication skills, high sense of responsibility, strong ability to analyze and prioritize, and strong time-management skills. For US-based roles - What you’ll get: Competitive salary + annual performance-based bonus eligibility Medical, dental, and vision insurance 401(k) with company match Paid time off and company holidays For Mexico-based roles - What you’ll get: Competitive salary + annual performance bonus eligibility Christmas Bonus (Aguinaldo): 30 days Major medical expenses and life insurance Paid time off and holidays (per local policy) For all roles: Professional development and growth opportunities Opportunity to grow with a mission-driven team shaping the future of clean energy Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation. Accommodations: If you need an accommodation during the application process, email recruitment@onenergystorage.com Benefits vary by role and location and are subject to change.", "summaryDescription" : "IT Support at ON. energy. Skills: IT Support, Windows Administration, Remote Support. Support corporate guidelines. Maintain corporate assets", "postedDate" : "2026-06-13T20:08:50.575", "createdAt" : "2026-06-13T20:08:50.575", "lastUpdated" : "2026-06-15T03:22:13.887", "ingestTimestamp" : "2026-06-13T20:08:50.575", "mongoId" : "6a2c6ad774d8ee00a090e71c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Windows administration", "Application configuration", "Remote support", "Disk imaging", "Interpersonal skills", "Teamwork", "Analysis", "IT Support", "Windows Administration", "Remote Support", "Time management", "Judgment", "Prioritization", "Risk assessment", "Agile Methodologies", "Power infrastructure", "AI demand", "Grid", "Data centers", "BitLocker", "TPM 2.0" ], "skillCount" : 21, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "68e3dee770f0b99d589c6c40", "title" : "Support Engineer", "company" : "Al Bawabah Al Aminah Lesenaet", "industry" : "Software Development, Support Engineering, consumer payments", "salary" : { "min" : 22000.0, "max" : 33000.0, "currency" : "JOD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Support Engineer in Amman, Jordan, adjusted for the FinTech industry." }, "location" : "Amman, JOR", "locations" : [ "Amman, JOR" ], "timestamp" : "2026-06-15T03:11:34.328", "fingerprint" : "baf5719e32b5dea7c875c170f128c3b725b38ba10a8834d1dddbbfd34aadb617", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3101589/apply", "externalId" : "321768f3-8741-41fe-8ed6-57bd7dce7adf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amman", "state" : "Amman", "country" : "Jordan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "31.9515694,35.9239625" } ], "locationText" : "Amman, Amman, Jordan", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AWS, Python", "professionalSkills" : [ "System design", "Scalable architecture", "Machine learning", "Algorithms" ], "hardSkillsList" : [ "Automation", "Orchestration" ], "hardSkills" : [ { "name" : "Automation", "level" : "intermediate" }, { "name" : "Orchestration", "level" : "intermediate" } ], "majorSkills" : "DevOps, Cloud management, Payments products", "majorSkillsList" : [ "DevOps", "Cloud management", "Payments products" ], "coreResponsibilities" : "Manage infrastructure and services, Develop installation procedures, Maintain installation procedures, Develop automation procedures, Maintain automation procedures, Design tools for teams, Implement tools for teams, Design solutions to monitor health, Implement solutions to monitor health, Perform log analysis, Automate recovery", "teamCollaboration" : "Engineering teams; Customer service teams", "projectManagementSkills" : [ "Agile", "Scrum" ], "domainKnowledge" : "Distributed systems; Scalable architecture; Machine learning; Algorithms; Payment processing technology", "domainList" : [ "distributed-systems", "scalable-architecture", "machine-learning", "algorithms", "payment-processing-technology" ], "domainSpecificKnowledge" : [ "Distributed systems", "Scalable architecture", "Machine learning", "Algorithms", "Payment processing technology" ], "documentationSkills" : "Documenting findings", "innovationCreativity" : "Innovative solutions; Innovative approaches", "problemSolvingSkills" : "Solving complex problems; Troubleshooting; Debugging", "qualificationsBasic" : "4+ years software development, 4+ years technical support, Experience scripting modern languages, Experience troubleshooting technical systems, Experience documenting findings, Experience in agile/scrum workflow", "qualificationsPreferred" : "Knowledge of distributed applications, Knowledge of enterprise applications, Knowledge of UNIX/Linux operating system, Experience analyzing RESTful web API calls, Experience troubleshooting RESTful web API calls", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you want to develop the next generation Payments products for MENA's fastest growing e-commerce company? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? If so, join us on Amazon Payment Services (aka PayFort team). We are a group of talented technical professionals that are empowered and driven to build innovative world class experiences for millions of Amazon customers. The Amazon Payment Services team is responsible to build product and technology solutions to build great payments products and experiences using various technologies to solve complex problems related to distributed systems, scalable architecture, machine learning, and algorithms. Key job responsibilities • Use the latest AWS technology to manage infrastructure and services in multiple AWS regions around the world. • Developing and maintaining installation and configuration procedures, based on AWS and on-premises environment. • Developing and maintaining automation, orchestration, and playbooks/scenarios. • Design and implement tools for the engineering and customer service teams that create and support MENA Payment team’s current and future products • Design and implement solutions to monitor service health, perform log analysis, and automate recovery • Researching and recommending innovative, and where possible, automated approaches for DevOps or other teams. About the team We serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily. We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace of mind while supporting the most popular payment methods available globally. Amazon Payment Services is regional expert in payment processing technology and solutions across major markets in the GCC & Levant countries, operating in UAE, Egypt, Saudi Arabia, Lebanon, Jordan and Qatar. Basic Qualifications: - 4+ years of software development, or 4+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems - Experience in agile/scrum or related collaborative workflow - Experience troubleshooting and documenting findings Preferred Qualifications: - Knowledge of distributed applications/enterprise applications - Knowledge of UNIX/Linux operating system - Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support Engineer at Al Bawabah Al Aminah Lesenaet. Skills: DevOps, Cloud management, Payments products. Manage infrastructure and services. Develop installation procedures", "postedDate" : "2026-06-13T06:49:34.498", "createdAt" : "2026-06-13T06:49:34.498", "lastUpdated" : "2026-06-15T03:11:34.328", "ingestTimestamp" : "2026-06-13T06:49:34.498", "mongoId" : "68e3dee770f0b99d589c6c40", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3101589/apply", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Automation", "Orchestration", "DevOps", "Cloud management", "Payments products", "System design", "Scalable architecture", "Machine learning", "Algorithms", "Agile", "Scrum", "Distributed systems", "Payment processing technology" ], "skillCount" : 13, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6960822f0937eae70e9c7fd1", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 25838.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cleveland-Middlesbrough-Middlesbrough (404 Marton Road)", "locations" : [ "Cleveland-Middlesbrough-Middlesbrough (404 Marton Road)", "11.Jan.26, 11:59:00 PM", "244268, 244268, true" ], "timestamp" : "2026-06-15T10:09:53.539", "fingerprint" : "63c14193b597dd3d69084f02e5620740471ec427f2652e1bc4bf291718f08dc6", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=244268", "externalId" : "244268", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Middlesbrough", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.5760419,-1.2344047" } ], "locationText" : "Middlesbrough, United Kingdom", "employmentType" : "PART_TIME", "domainKnowledge" : "Supported Housing needs; Looked after children; Children in need", "domainList" : [ "supported-housing-needs", "looked-after-children", "children-in-need" ], "domainSpecificKnowledge" : [ "Supported Housing needs", "Looked after children", "Children in need" ], "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Support Coordinator Salary £25,838 per annum [pro rata] plus great benefits including Health Cash Plan! Permanent, Part Time (22.5 hpw) Middlesbrough We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our support coordinator, you’ll be at the heart of supporting our young customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses What you’ll do Creating support plans with your customers and coordinating a small team of Support Workers working with the plans. Working with our young customers who will be looked after children or children in need, ensuring that Ofsted Supported Housing needs are met in our service. Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. Carrying out risk assessments, support planning, goal setting and regular reviews. Cuppas, chats and catch ups with your customer but also plenty of time to collaborate with colleagues too. Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Passion to support our customers to live their best life, working collaboratively with an eye for detail. Experience of creating person-centred support plans and supporting colleagues in working to work to the plans. Experience of coordinating and assessing customer referrals. The ability to work on your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. You will work as part of a rota involving some early starts and some late finishes. Our shifts run from 8am – 10pm. One sleepover per week (each sleepover is additional pay - £50 per sleepover) Although you’ll lone work at times, we do get together regularly for training and team meetings. It’d be awesome if you are able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues. You’ll need an Enhanced DBS check done and we pay for that. Find out more Click APPLY NOW to see our Support Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. 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As our Support Coordinator, you’ll help customers build the life skills they need to live independently. We provide accommodation for males aged 18+ who are homeless or at risk of homelessness that have complex needs. What’s in it for you?   34 days leave, (including bank holidays and a “me day”)    Paid time off for volunteering    Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)    Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies    Career path with development and an excellent training package    Excellent benefits and rewards including supermarket discounts and travel expenses  Why join us By supporting our customers, you’ll unleash their potential, the potential of your colleagues and deliver excellent outcomes. Come and be part of one of the UK’s Great Places to Work! What you’ll do Work with a team of Support Coordinators to deliver a high-quality service that meets Home Group’s KPIs. Support customers to build independence and achieve their goals under the guidance of your Client Service Manager, whether this be understanding relationships to addressing substance abuse. Assist customers with varied needs including mental health, housing, and complex behaviours and risk. Create and update support plans and conduct risk assessments, helping customers with daily tasks like cooking, budgeting, and moving to on into the community. Ensure properties are clean, safe, and welcoming, helping reduce voids. You have Experience in creating person-centred support plans, risk assessments, and reviews. Skilled in coordinating and assessing customer referrals. Able to work independently, stay calm under pressure, and demonstrate resilience. Confident challenging behaviours that don’t align with our values. Empathetic and passionate about supporting customers in housing or care settings. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Mowbray View is a 24/7 service with a rolling rota (including shifts on weekends and bank holidays, no night shifts however there are late shifts). Occasional flexibility required, and we’ll offer flexibility in return. Some lone working during morning or late shifts. Basic Microsoft Word and Excel skills required. Confident using technology for support plans, training, and collaboration. Enhanced DBS check required (we cover the cost).  Find out more Click  APPLY NOW  to see our   Support Coordinator Job Description, find out about us, for help to apply and for all our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Sunderland (5 Toward Road)", "summaryDescription" : "Support Coordinator at Home Group", "createdAt" : "2026-06-14T08:36:34.097", "lastUpdated" : "2026-06-15T12:20:15.474", "ingestTimestamp" : "2026-06-14T08:36:34.097", "mongoId" : "69e1e3852beec4dd3d1d0eee", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Complex needs", "Mental health", "Housing", "Substance abuse", "Complex behaviours", "Risk" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6960822f0937eae70e9c7fca", "title" : "Support Coordinator", "company" : "Home", "salary" : { "min" : 13.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cleveland-Stockton-on-Tees-Stockton on Tees (Halifax House)", "locations" : [ "Cleveland-Stockton-on-Tees-Stockton on Tees (Halifax House)", "18.Jan.26, 11:59:00 PM", "243870, 243870, true" ], "certifications" : [ "Enhanced DBS check" ], "timestamp" : "2026-06-15T12:17:06.511", "fingerprint" : "5d6541580274e1990ae45245e1fd380feebd162be065c72899d5987ac7afa81f", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=243870", "externalId" : "243870", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Stockton-on-Tees", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.5545780,-1.3584913" } ], "locationText" : "Stockton-on-Tees, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Support planning", "Caseload management", "Referral assessment", "MDT meetings" ], "hardSkills" : [ { "name" : "Support planning", "level" : "intermediate" }, { "name" : "Caseload management", "level" : "intermediate" }, { "name" : "Referral assessment", "level" : "intermediate" }, { "name" : "MDT meetings", "level" : "intermediate" } ], "majorSkills" : "Support coordination, Person-centred support, Customer safeguarding", "majorSkillsList" : [ "Support coordination", "Person-centred support", "Customer safeguarding" ], "coreResponsibilities" : "Lead support planning, Coordinate Support Workers, Deliver person-centred support, Balance support and safeguarding, Balance admin and meetings, Guide colleagues, Manage caseloads, Support customers with daily tasks, Budgeting support, Cooking support, Appointment support, Work with multi-agency teams, Safeguard customers, Empower customers, Build customer independence, Prepare customers for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Supported housing", "domainList" : [ "supported-housing" ], "domainSpecificKnowledge" : [ "Supported housing" ], "continuousLearning" : "Learning and development offer", "specialRequirements" : "Work across 5 days, Rota basis, Support customers 8am-8pm, Office based admin day", "outcomesObjectives" : "Help people live independently; Build customer independence", "qualificationsBasic" : "Experience assessing referrals, Coordinating support experience, Level 3 Diploma in Care, Equivalent experience in care", "qualificationsPreferred" : "Supported housing experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Coordinator Earn £13.21 per hour plus instant pay access with Stream Permanent, Full time (37.5 hpw) across 5 days a week on a rota basis Tees Valley STEP We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Our customers require support Monday to Sunday, usually between 8am - 8pm but this might vary dependant on the customer's needs and will be shared out fairly amongst your colleagues, You’ll have one coordinator day per week to focus on your caseload, support with meetings such as referral assessments, MDT's and support planning. You’ll support our customers either in their own homes or in the local community as well as office based for your admin day. You need an Enhanced with barring list (we pay) What’s in it for you? 34 days leave, rising to 39 (this includes bank holidays and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description , find out about us, for help to apply and for all our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Stockton on Tees (Halifax House) Preston Farm Business Park", "summaryDescription" : "Support Coordinator at Home. Skills: Support coordination, Person-centred support, Customer safeguarding. Lead support planning. 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You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives. What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses What you’ll do Supporting customers with housing related tasks Customer group - Older People 55 plus Encouraging independence and celebrating wins Creating a safe, positive space where dignity and respect come first Working collaboratively to empower our customers Why join us This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s top Great Places to Work! You have Passion to support our customers to live their best lives Experience of caring for others, professionally or personally The ability to work on your own initiative, staying calm and positive under pressure Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits You’ll work Monday - Friday 9am - 5pm, all bank holidays off Working in the office at Park Court You need an Enhanced DBS with barring list (we pay) Find out more Click APPLY NOW to see our Support Worker Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk Newcastle upon Tyne (Park Court) Shields Road Walkergate", "summaryDescription" : "Support Worker at Home Group. Skills: Customer support, Housing support. Support customers with housing related tasks. 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You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives. What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses What you’ll do Managing the Health and Safety of the building Managing welfare calls and chasing repairs for customers Covering various schemes throughout the Newcastle area Encouraging independence and celebrating wins Creating a safe, positive space where dignity and respect come first Working collaboratively to empower our customers Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work! You have Passion to support our customers to live their best lives Experience of caring for others, professionally or personally The ability to work on your own initiative, staying calm and positive under pressure Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits You will cover various schemes throughout Newcastle, and a car is a must as you will be covering sometimes at short notice You will work core hours of Monday - Friday 9am-5pm Although you’ll be lone working, we do meet up face to face for training and team meetings You need an Enhanced DBS with barring list (we pay) A vehicle insured for business use (and a license!), we’ll pay for any business mileage Find out more Click APPLY NOW to see our Support Worker Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk Newcastle upon Tyne (Worthington Court) St Catherines Grove Jesmond", "summaryDescription" : "Support Worker at Home Group. Skills: Customer support, Care provision. Manage building Health and Safety. Manage welfare calls", "createdAt" : "2026-06-14T06:51:09.117", "lastUpdated" : "2026-06-15T09:10:19.514", "ingestTimestamp" : "2026-06-14T06:51:09.117", "mongoId" : "69e1e3852beec4dd3d1d0ecf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer support", "Care provision", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Customer care" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.85 }, { "id" : "6960822f0937eae70e9c7fac", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 25838.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Northumberland-Blyth-Blyth (Dene View Drive)", "locations" : [ "Northumberland-Blyth-Blyth (Dene View Drive)", "13.Jan.26, 11:59:00 PM", "242519, 242519, true" ], "timestamp" : "2026-06-15T13:23:05.438", "fingerprint" : "2331da88876ee15acf7e49189d46fd6618332eb56eb4397bd0fdd7730bcec982", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=242519", "externalId" : "242519", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Blyth", "state" : "Northumberland", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "55.1270903,-1.5099726" } ], "locationText" : "Blyth, Northumberland, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Risk assessment", "Budgeting", "Cooking", "Shopping" ], "hardSkills" : [ { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Cooking", "level" : "intermediate" }, { "name" : "Shopping", "level" : "intermediate" } ], "majorSkills" : "Support planning, Customer support, Tenancy management", "majorSkillsList" : [ "Support planning", "Customer support", "Tenancy management" ], "coreResponsibilities" : "Create support plans, Develop support plans, Coordinate support worker team, Assist with daily living, Assist with cooking, Assist with shopping, Assist with budgeting, Assist with tenancy upkeep, Assist with moving to independence, Carry out risk assessments, Set goals, Complete regular reviews, Assist with ending tenancies, Assist with setting up tenancies, Provide person-centred support, Provide compassionate support, Collaborate with colleagues", "teamCollaboration" : "Support worker team; Colleagues", "domainKnowledge" : "Mental health needs; Tenancy upkeep; Accommodations", "domainList" : [ "mental-health-needs", "tenancy-upkeep", "accommodations" ], "domainSpecificKnowledge" : [ "Mental health needs", "Tenancy upkeep", "Accommodations" ], "continuousLearning" : "Training package; Career path development", "problemSolvingSkills" : "Risk assessment", "specialRequirements" : "Vehicle insured for business use, 4 week rolling rota, Work some bank holidays", "outcomesObjectives" : "Help customers achieve hopes; Help customers achieve aspirations; Make service great place to work; Unleash colleague potential; Deliver excellent outcomes; Change customers lives", "qualificationsBasic" : "Enhanced DBS with barring list check", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Coordinator Pay £13.21 per hour (£25,838 p.a.) plus 34 days leave (including bank holidays and a “me day”) and Instant pay access with Stream Permanent, Full Time (37.5 hpw) Blyth We can't sponsor you due to certificate limits. We review this regularly. Home, a place where you belong Be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. By supporting our customers, you’ll also help make our service a great place to work, unleashing the potential of colleagues and delivering excellent outcomes. What’s in it for you? Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more 800+ discounts on shops, holidays, days out, tech and more Career path with development and excellent training package. Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Matching pension contribution (up to 7% and life insurance of 3x basic salary) Colleagues really matter to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. What you’ll do Bring your passion and experience to Northumberland STEP, and join Vicky and her amazing team. Create and develop support plans with customers and coordinate the support worker team. Assist with daily living activities; cooking, shopping, budgeting, tenancy upkeep and moving to independence. Carrying out risk assessments, set goals and complete regular reviews. Assist with ending and setting up tenancies for our accommodations Provide person-centred, compassionate support without rushing. Collaborate closely with colleagues for consistent, quality support You’ll go home each day knowing that you have helped change our customers lives for the better, here, working for one of the top ten Great Place to Work in the UK. Why join us Join a supportive team where you’ll be valued and encouraged to grow. Enjoy full training, career progression, and a healthy work–life balance. You’ll make a real difference every day, be recognised for your impact, and work in a positive, collaborative environment where success is celebrated. Be part of one of the top 10 places to work! Job details 4 week rolling rota (2 weekends out of 4). You will also be required to work some bank holidays. Confident using technology for support plans, training, and collaboration. A vehicle insured for business use (mileage reimbursed!) You’ll need an Enhanced DBS, with barring list check done (we pay) Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! Find out more Click APPLY NOW to see our Support Coordinator Job Description , find out about us , for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Blyth (Dene View Drive) Dene View Drive", "summaryDescription" : "Support Coordinator at Home Group. Skills: Support planning, Customer support, Tenancy management. Create support plans. Develop support plans", "createdAt" : "2026-06-14T05:56:57.570", "lastUpdated" : "2026-06-15T13:23:05.438", "ingestTimestamp" : "2026-06-14T05:56:57.570", "mongoId" : "6960822f0937eae70e9c7fac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Risk assessment", "Budgeting", "Cooking", "Shopping", "Support planning", "Customer support", "Tenancy management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Mental health needs", "Tenancy upkeep", "Accommodations" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a25990174d8ee00a01a445f", "title" : "Support Worker", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 13.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Suffolk-Ipswich-Ipswich (Rushmere Road)", "locations" : [ "Suffolk-Ipswich-Ipswich (Rushmere Road)", "22.Jun.26, 11:59:00 PM", "254252, 254252, true" ], "timestamp" : "2026-06-15T12:00:20.967", "fingerprint" : "cca9b1e881c052f1e8d7cce4ebede2ba73f2fcb0ca782f5272bd94d5cd817159", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=254252", "externalId" : "254252", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ipswich", "state" : "Suffolk", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.0579324,1.1528095" } ], "locationText" : "Ipswich, Suffolk, United Kingdom", "employmentType" : "PART_TIME", "minimumEducation" : "Level 2 diploma in Care or equivalent experience", "professionalSkills" : [ "Emergency responder" ], "majorSkills" : "Customer support, Mental health support", "majorSkillsList" : [ "Customer support", "Mental health support" ], "coreResponsibilities" : "Support customers with tasks, Admin duties, Support customers with mental health issues, Support customers with autism, Support customers with learning disabilities, Support customers with substance misuse, Encourage independence, Create a safe space, Work collaboratively", "teamCollaboration" : "Training and team meetings", "domainKnowledge" : "Autism; Mild learning disabilities; Substance misuse issues", "domainList" : [ "autism", "mild-learning-disabilities", "substance-misuse-issues" ], "domainSpecificKnowledge" : [ "Autism", "Mild learning disabilities", "Substance misuse issues" ], "specialRequirements" : "Covering sleep ins, Lone work", "outcomesObjectives" : "Help customers live independently; Help customers feel valued; Help customers stay connected", "qualificationsBasic" : "Level 2 diploma in Care, Equivalent experience, Enhanced DBS", "qualificationsPreferred" : "Willing to study towards Level 2 diploma", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Worker Earn £13.45 per hour (£26,300 per annum, pro rata) and great benefits including Health Cash Plan 1 x Permanent, part time (21 hpw), covering 4 sleep ins a week. 1 x Permanent, part time (16.5 hpw), covering 3 sleep ins a week. East Ipswich, Suffolk We can’t offer CoS for this role Home, a place where you belong Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives. What you’ll do You’ll have an option to be an emergency responder - out of hours, £50 for first hour of attendance/ hourly rate for further time on site if required. Supporting customers with tasks, this could be cooking, medications, support as per their support plan, some admin duties Supporting customers with mental health issues such as autism, mild learning disabilities and substance misuse issues. Encouraging independence and celebrating wins. Creating a safe, positive space where dignity and respect come first Working collaboratively to empower our customers Why join us This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s top Great Places to Work! You have Passion to support our customers to live their best lives Experience of supporting others, professionally or personally The ability to work on your own initiative, staying calm and positive under pressure Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs A Level 2 diploma in Care or equivalent experience (or willing to study towards it) Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Shift times vary slightly due to rota working, approx. 20:00-22:00, sleeping in onsite from 22:00-07:00, cover 07:00-09:30, during the week Shift starts earlier at the weekend from 17:00 and finishes later on a Monday 12:00. Although you’ll lone work, we do get together regularly for training and team meetings. You need an Enhanced DBS with barring list (we pay) What’s in it for you? 34 days leave increasing to 39 (including bank hols and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our Support Worker Job Description , find out about us and for help to apply . Sometimes we close a job early, so don’t delay or you might miss out. For reasonable adjustments email recruitment@homegroup.org.uk  . Ipswich (Rushmere Road) 108 Rushmere Road", "summaryDescription" : "Support Worker at Home Group. Skills: Customer support, Mental health support. Support customers with tasks. Admin duties", "createdAt" : "2026-06-14T05:10:48.521", "lastUpdated" : "2026-06-15T12:00:20.967", "ingestTimestamp" : "2026-06-14T05:10:48.521", "mongoId" : "6a25990174d8ee00a01a445f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer support", "Mental health support", "Emergency responder", "Autism", "Mild learning disabilities", "Substance misuse issues" ], "skillCount" : 6, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.85 }, { "id" : "6a19570358b93c861e4a398c", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Healthcare", "salary" : { "min" : 27500.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Northumberland-Blyth-Blyth (Dene View Drive)", "locations" : [ "Northumberland-Blyth-Blyth (Dene View Drive)", "11.Jun.26, 5:59:00 PM", "254152, 254152, true" ], "certifications" : [ "Enhanced with barring list" ], "timestamp" : "2026-06-15T08:38:35.472", "fingerprint" : "a6c1da0298fd6ab676a47b582ddd735f2e2c1c6968090503c8d65be664781564", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=254152", "externalId" : "254152", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Blyth", "state" : "Northumberland", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "55.1270903,-1.5099726" } ], "locationText" : "Blyth, Northumberland, United Kingdom", "employmentType" : "PART_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Budgeting", "Cooking", "Attending appointments" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Cooking", "level" : "intermediate" }, { "name" : "Attending appointments", "level" : "intermediate" } ], "majorSkills" : "Support planning, Caseload management, Customer support", "majorSkillsList" : [ "Support planning", "Caseload management", "Customer support" ], "coreResponsibilities" : "Lead support planning, Coordinate Support Workers, Deliver person-centred support, Balance support, Balance safeguarding, Balance admin, Balance meetings, Guide colleagues, Manage caseloads, Support customers with daily tasks, Work with multi-agency teams, Safeguard customers, Empower customers, Build customer independence, Prepare customers for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Complex mental health; Learning disabilities; Dual diagnosis; Supported housing", "domainList" : [ "complex-mental-health", "learning-disabilities", "dual-diagnosis", "supported-housing" ], "domainSpecificKnowledge" : [ "Complex mental health", "Learning disabilities", "Dual diagnosis", "Supported housing" ], "continuousLearning" : "Development opportunities; Training package", "specialRequirements" : "Vehicle insured for business use, Business mileage reimbursement", "outcomesObjectives" : "Help people live independently; Maintain tenancy; Live well in community", "qualificationsBasic" : "Level 3 Diploma in Care, Experience assessing referrals, Coordinating support experience, Work under own initiative, Remain calm under pressure, Resilient approach, Experience with complex mental health, Experience with learning disability, Experience with dual diagnosis", "qualificationsPreferred" : "Supported housing setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Support Coordinator Salary £27,500 pro rata / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140 Permanent, part time (30 hpw) Blyth, Northumberland and surrounding areas. We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Northumberland STEP is based in Edendale house in Blyth, we support customers with complex mental health, learning disabilities and/or dual diagnosis to maintain their tenancy and work in accordance with bespoke care plans tailored to the customers individual needs to live well in the community. Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Experience of working with customers with complex mental health, learning disability and/or dual diagnosis. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits You will be working on a 4-week rolling rota, with 2 weekends per month. You will work 30 hours per week between the hours of 8am and 8pm with flexibility built in. You need an Enhanced with barring list (we pay) A vehicle insured for business use (and a license!), we’ll pay for any business mileage Find out more Click APPLY NOW to see our   Support Coordinator Job Description , (what we call the role internally!) find out about us, for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Blyth (Dene View Drive) Dene View Drive", "summaryDescription" : "Support Coordinator at Home Group. Skills: Support planning, Caseload management, Customer support. Lead support planning. Coordinate Support Workers", "createdAt" : "2026-06-14T02:01:45.843", "lastUpdated" : "2026-06-15T08:38:35.472", "ingestTimestamp" : "2026-06-14T02:01:45.843", "mongoId" : "6a19570358b93c861e4a398c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Budgeting", "Cooking", "Attending appointments", "Support planning", "Caseload management", "Customer support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Complex mental health", "Learning disabilities", "Dual diagnosis", "Supported housing", "Enhanced with barring list" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6960822f0937eae70e9c7fb0", "title" : "Support Worker", "company" : "Home Group", "industry" : "Healthcare", "salary" : { "min" : 24638.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cleveland-Hartlepool-Hartlepool (Scott Grange Road)", "locations" : [ "Cleveland-Hartlepool-Hartlepool (Scott Grange Road)", "12.Jan.26, 11:59:00 PM", "243988, 243988, true" ], "timestamp" : "2026-06-15T09:13:46.032", "fingerprint" : "44d77cd14725c8f0b5dda3b1717ce83757090453328e0b825b2ac0fb7b429c86", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=243988", "externalId" : "243988", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hartlepool", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.6857276,-1.2093696" } ], "locationText" : "Hartlepool, United Kingdom", "employmentType" : "FULL_TIME", "teamCollaboration" : "Work together with colleagues", "domainKnowledge" : "Complex needs support", "domainList" : [ "complex-needs-support" ], "domainSpecificKnowledge" : [ "Complex needs support" ], "continuousLearning" : "Excellent training package; Online learning", "problemSolvingSkills" : "Work on own initiative; Remain calm under pressure; Resilient approach; Flexible personal approach; Listen to customer needs", "specialRequirements" : "Rota working, Adapt start or finishing times, Work shifts on rota basis, Manage own diary, Mileage payment", "outcomesObjectives" : "Develop customer independence; Help customers achieve aspirations; Help customers achieve outcomes", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Support Worker Earn £12.60 per hour (£24,638 per annum) and great benefits including Health Cash Plan Permanent, full time (37.5 hpw), rota working Hartlepool We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses What you’ll do Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans. Customer group - Our customers have multiple, complex needs and we work as a multi agency approach in order to deliver brilliant support Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. Carrying out risk assessments, support planning, goal setting and regular reviews. Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too. Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Passion to support our customers to live their best life, working together with an eye for detail Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children The ability to work on your own initiative, remain calm under pressure and have a resilient approach Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes. The great news is that we’ll pay your mileage! Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. We work Monday to Sunday between the core hours of 8am - 10pm. You will work shifts on a rota basis but will manage your own diary within the service Able to use technology to update support plans, complete online learning and to collaborate with colleagues. You’ll need an Enhanced DBS check done and we pay for that. Find out more Click APPLY NOW to see our Support Worker Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. 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Permanent, full time (37.5 hours) Bude, North Cornwall (occasionally travel to Launceston service) We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their potential move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach The main service based at Bude is part of our contract with Cornwall Adult Social Care to provide non-CQC regulated care and housing support for 6 customers living with in in self-contained flats. The practical bits You’ll work between 09.00 and 17.00 five days a week, Monday to Friday. There may be a situation to work outside those hours, so some flexibility would be needed but this would not be a routine. You will be working alongside another Support Coordinator colleague at each service but there may also be occasional lone working on-site. You will get regular supervision, have access to lots of training and regular team meetings with other colleagues across the contract. You need an Enhanced with barring list (we pay) A vehicle insured for business use (and a license!), we’ll pay for any business mileage travel between your base (Bude) and Launceston. What’s in it for you? 34 days leave, rising to 39 (this includes bank holidays and a “me day\". Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description, (what we call the role internally!) find out about us, for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Bude (Summerleaze Crescent) Summberleaze Crescent", "summaryDescription" : "Support Coordinator at Home. Skills: Support planning, Caseload management, Multi-agency work. Lead support planning. 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Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits You will work a rota pattern from Monday to Sunday, with every other weekend working You'll work core hours with a variety of shifts between 8am and 10pm with flexibility built in You'll generally work within our supported accommodation service, however you will go out into our properties within the Hartlepool community to support our customers You need an Enhanced with barring list (we pay) A vehicle insured for business use and a valid driving license, we’ll pay for any business mileage What’s in it for you? 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk Hartlepool (Scott Grange Road)", "summaryDescription" : "Support Coordinator at Home Group. Skills: Customer Success, Customer relationships, Customer retention, Customer satisfaction. Lead support planning. Coordinate Support Workers", "createdAt" : "2026-06-14T00:32:55.129", "lastUpdated" : "2026-06-15T13:03:47.768", "ingestTimestamp" : "2026-06-14T00:32:55.129", "mongoId" : "6960822f0937eae70e9c7f85", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Budgeting", "Cooking", "Attending appointments", "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction", "Person-centred support", "Safeguarding", "Caseload management", "Supported housing", "Enhanced with barring list" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6bdc74d8ee00a0915743", "title" : "Technical Support", "company" : "Agilysys", "industry" : "Hospitality", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Technical Support role in Las Vegas, adjusted for the technology industry and company size." }, "location" : "Las Vegas, NV", "locations" : [ "Las Vegas", "NV" ], "certifications" : [ "A+", "Network+", "MTA", "HDI Desktop Support Technician" ], "timestamp" : "2026-06-15T07:13:46.531", "fingerprint" : "ade83b42cc1d5d797a23a5fd8ab9449d44322870c30a8798a202d20bdfe3de9f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/agilysys/jobs/4203649009", "externalId" : "4203649009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "technicalSkills" : "Hardware troubleshooting, Software troubleshooting, SQL, Windows Server", "professionalSkills" : [ "Customer service", "Problem-solving", "Troubleshooting", "Escalation management", "Cross-functional collaboration" ], "hardSkillsList" : [ "Hardware diagnosis", "Software diagnosis", "Data input", "Data research", "Configuration walkthroughs", "Issue documentation" ], "hardSkills" : [ { "name" : "Hardware diagnosis", "level" : "intermediate" }, { "name" : "Software diagnosis", "level" : "intermediate" }, { "name" : "Data input", "level" : "intermediate" }, { "name" : "Data research", "level" : "intermediate" }, { "name" : "Configuration walkthroughs", "level" : "intermediate" }, { "name" : "Issue documentation", "level" : "intermediate" } ], "majorSkills" : "Customer support, Technical troubleshooting, Hospitality technology", "majorSkillsList" : [ "Customer support", "Technical troubleshooting", "Hospitality technology" ], "coreResponsibilities" : "Diagnose technical issues, Troubleshoot network issues, Complete intake triage, Provide customer service, Input data in ticketing system, Research hardware problems, Research software problems, Provide diagnosis, Provide resolution, Perform configuration walkthroughs, Understand escalation process, Perform escalation process, Provide feedback, Improve efficiencies, Coordinate with vendors, Document worked issues, Document resolution steps, Keep abreast of software releases, Keep abreast of new features, Keep abreast of functionality, Keep abreast of installation procedures", "teamCollaboration" : "Partnering with support engineers; Collaborating across departments; Team meetings", "domainKnowledge" : "Hospitality technology; Property management systems; Point-of-sale solutions; Casino management; Cruise management; Campus dining; Food service management; Hospital management; Senior living; Stadiums; Theme parks", "domainList" : [ "hospitality-technology", "property-management-systems", "point-of-sale-solutions", "casino-management", "cruise-management", "campus-dining", "food-service-management", "hospital-management", "senior-living", "stadiums", "theme-parks" ], "domainSpecificKnowledge" : [ "Hospitality technology", "Property management systems", "Point-of-sale solutions", "Casino management", "Cruise management", "Campus dining", "Food service management", "Hospital management", "Senior living", "Stadiums", "Theme parks" ], "toolProficiency" : [ "Salesforce", "Ticketing system" ], "communicationSkills" : "Written communication; Spoken communication", "documentationSkills" : "Document worked issues; Document resolution steps", "continuousLearning" : "Keep abreast of software releases; Keep abreast of new features; Keep abreast of functionality; Keep abreast of installation procedures", "problemSolvingSkills" : "Problem-solving; Troubleshoot issues; Root cause analysis", "specialRequirements" : "Complete license applications, Complete background checks, Complete security checks, Provide identification documents", "outcomesObjectives" : "Achieve key metrics; Emphasis on customer satisfaction; Achieve daily performance goals", "qualificationsBasic" : "HS diploma required, One year customer facing experience, One year hospitality industry experience, One year hardware software troubleshooting, Helpdesk ticketing experience, Helpdesk processes experience", "qualificationsPreferred" : "AA degree in technology preferred, POS experience preferred, PMS experience preferred, SQL troubleshooting familiarity a plus, Windows Server troubleshooting familiarity, Salesforce experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Agilysys exclusively delivers state-of-the-art hospitality technology software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage I multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. You can learn more about us by visiting Leading Hospitality Management Software | Agilysys. Position Summary Support Intake Technicians have a crucial role and responsibility to serve as a customer service fanatic. As a Support Intake Technician, you are the first point of contact when our customers need us the most! Your impact on customer success is demonstrated by each customer interaction, from servicing phone and email support to partnering with support engineers to resolve escalated customer issues for our customers from coast to coast. The Support Intake Technician is also responsible for ensuring the Global Support Management department achieves key metrics, including a strong emphasis on customer satisfaction and daily performance goals. Why This Role Matters You play a critical role in shaping the customer experience and strengthening trust in the Agilysys brand. You are often the first-person customers connect with when they need urgent technical support, making your ability to listen, troubleshoot, and respond with empathy essential to their success. Every interaction is an opportunity to provide reassurance, resolve issues efficiently, and create a positive customer experience. This role goes beyond answering calls and documenting tickets — it serves as the foundation of the support organization. Your work directly impacts customer satisfaction, operational efficiency, and the speed at which issues are resolved across teams nationwide. By partnering closely with support engineers and collaborating across departments, you help ensure customers receive timely, accurate, and effective solutions. For individuals passionate about technology and problem-solving, this role offers an exceptional opportunity to build hands-on technical expertise in a fast-paced, customer-focused environment. You will develop valuable experience troubleshooting hardware, software, POS, and hospitality systems while gaining exposure to enterprise support processes, escalation management, and cross-functional collaboration. Whether you are beginning your IT career or looking to grow your technical support skills, this position provides a strong foundation for long-term professional development and advancement. Key Responsibilities Diagnose and troubleshoot a broad array of network, and other technical issues that would require a basic understanding of hardware and software Complete primary intake and initial triage of incoming calls Provide excellent customer service through empathy, friendly demeanor, and following established quality assurance process Input quality data in ticketing system, Salesforce Research hardware and software problems defined by customers and provide diagnosis and resolution Perform basic walkthrough of configuration with the customer Understand escalation process and perform escalation process in a timely manner Actively participate in team meetings to provide feedback and ways to improve efficiencies Coordinate with hardware vendors on diagnosis and resolution of hardware problems Accurately document worked issues and detailed steps for resolution when necessary Keep abreast of software releases, new feature and functionality, and updated installation procedures Other duties as assigned Qualifications Minimum HS diploma required AA degree in technology preferred or equivalent work experience Minimum one year of experience in a customer facing position and/or in the hospitality industry Minimum one year of experience troubleshooting and servicing basic hardware and software inquires A familiarity in helpdesk ticketing and helpdesk processes Either hands-on user experience and/or related experience in POS (Point-of-Sale), PMS (Property Management) software Familiarity with troubleshooting software environments utilizing SQL is a plus Familiarity troubleshooting Windows Server Experience using Salesforce is preferred Required Skills answering phones, emails and interacting with clients throughout an active, high-volume day Technical aptitude and general experience troubleshooting hardware and software Industry-specific certification(s) such as A+, Network+, MTA, or HDI Desktop Support Technician A natural desire to assist others and problem-solve The ability to make sound decisions quickly in a fast-paced environment The ambition and hunger to consistently exceed customer expectations A strong ability to communicate, both written and spoken, with technical and non-technical individuals A strong intellectual curiosity The ability to gather and interpret relevant data and information to investigate and accurately triage issues The skills and training to use inductive reasoning, think analytically, and to confidently make decisions under time and client pressures A strong work ethic, a strong sense of accountability, and the ability to be highly collaborative Exceptional organizational skills and self-motivation An innate ability to prioritize and effectively juggle multiple projects with high business priority Personal Attributes Positive, team-oriented attitude with a strong work ethic High level of accountability and ownership Willingness to go above and beyond to meet client expectations Resilient and able to perform repetitive tasks Detail-oriented with strong organizational skills Eager to learn new technologies and processes Professional, customer-facing demeanor ----------------------------------------------------------------------------------------------------------------------------------------------------------- Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role. ------------------------------------------------------------------------------------------------------------------------------------------------------------ The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes. Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status. Privacy Policy | Agilysys EEO/AAP Employer M/F/V/D", "summaryDescription" : "Technical Support at Agilysys. Skills: Customer support, Technical troubleshooting, Hospitality technology. Diagnose technical issues. Troubleshoot network issues", "postedDate" : "2026-06-13T22:07:24.991", "createdAt" : "2026-06-13T22:07:24.991", "lastUpdated" : "2026-06-15T07:13:46.531", "ingestTimestamp" : "2026-06-13T22:07:24.991", "mongoId" : "6a2c6bdc74d8ee00a0915743", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hardware diagnosis", "Software diagnosis", "Data input", "Data research", "Configuration walkthroughs", "Issue documentation", "Customer support", "Technical troubleshooting", "Hospitality technology", "Customer service", "Problem-solving", "Troubleshooting", "Escalation management", "Cross-functional collaboration", "Property management systems", "Point-of-sale solutions", "Casino management", "Cruise management", "Campus dining", "Food service management", "Hospital management", "Senior living", "Stadiums", "Theme parks", "A+", "Network+", "MTA", "HDI Desktop Support Technician", "Salesforce", "Ticketing system" ], "skillCount" : 30, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b8774d8ee00a0913130", "title" : "Sales Support", "company" : "Flora Food Group", "industry" : "Food & Beverage", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Sales Support roles in Amsterdam, Netherlands, adjusted for mid-seniority and the Food & Beverage industry." }, "location" : "Amsterdam (Valley)", "locations" : [ "Amsterdam (Valley)" ], "timestamp" : "2026-06-15T10:14:15.393", "fingerprint" : "369f5756d905c45be5defc0e17f064bc1bc4d767463e3f55a71708acb1503cb2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.florafoodgroup.com/careers/join-flora-food-group/8589278002?gh_jid=8589278002", "externalId" : "8589278002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, Netherlands", "professionalSkills" : [ "Project management", "Financial forecasting" ], "hardSkillsList" : [ "Excel skills", "Report analysis", "Financial statement analysis" ], "softSkillsList" : [ "Pro-active" ], "hardSkills" : [ { "name" : "Excel skills", "level" : "intermediate" }, { "name" : "Report analysis", "level" : "intermediate" }, { "name" : "Financial statement analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Pro-active" } ], "majorSkills" : "Sales support, Client relationship management, Revenue generation", "majorSkillsList" : [ "Sales support", "Client relationship management", "Revenue generation" ], "coreResponsibilities" : "Support sales of wholesale clients, Act as contact for prices, Act as contact for invoices, Act as contact for open orders, Act as contact for promotions, Support Key Account Managers, Manage multiple projects, Structure administrative responsibilities, Act as contact for internal departments, Act as contact for external stakeholders, Manage administration correctly, Manage administration timely, Manage wholesale clients, Build existing relationships, Grow existing relationships, Contribute to team goals, Visit clients", "teamCollaboration" : "Internal departments; External stakeholders; Key Account Managers", "projectManagementSkills" : [ "Manage multiple projects" ], "domainKnowledge" : "Foodservice; FMCG", "domainList" : [ "foodservice", "fmcg" ], "domainSpecificKnowledge" : [ "Foodservice", "FMCG" ], "toolProficiency" : [ "Excel" ], "specialRequirements" : "1 day client visits", "outcomesObjectives" : "Contribute to team goals", "qualificationsBasic" : "Vloeiend Nederlands en Engels", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Locatie: Amsterdam      Hybride      Over de positie      Om toekomstige groei binnen onze Flora Professional organisatie te verzorgen, zijn wij op zoek naar een ambitieuze commercieel medewerker. In deze rol ben je verantwoordelijk voor de verkoopondersteuning van onze groothandelsklanten. Je bent het voornaamste aanspreekpunt als het gaat om prijzen, facturen, openstaande bestellingen en promoties. Daarnaast ondersteun je de andere Key Account Managers wanneer dat nodig is.      Je hebt ervaring met het managen van meerdere projecten tegelijk en je brengt graag structuur in alle administratieve verantwoordelijkheden. In deze rol ben je het aanspreekpunt voor zowel interne afdelingen als externe stakeholders.      Je ondersteunt de Key Account Managers en zorgt ervoor dat alle administratie correct en tijdig wordt beheerd. Werken onder druk en tegelijkertijd verschillende projecten aansturen is dan ook iets wat je gewend bent. in deze rol verlies je nooit de commerciële interesse en omdat je ook aan de financiële forecasts werkt, zijn je Excel-vaardigheden up-to-date en kun je verschillende rapportages en jaarrekeningen correct analyseren. Daarnaast ben je verantwoordelijk voor enkele groothandels. Jij bent degene die deze bestaande relaties opbouwt en laat groeien, en bijdraagt aan de teamdoelstellingen. Dit betekent dat je 1 dag in de week klanten bezoekt.  Wat is er dus nodig om succesvol te zijn in deze rol?         Voor deze rol is het een must om vloeiend Nederlands en Engels op zakelijk niveau te spreken, lezen en schrijven. Je beheert graag verschillende administratieve taken en hebt altijd het overzicht over je werklast. Bovendien maak je gemakkelijk contact met andere mensen. Een achtergrond in voeding of FMCG is geen must.      Wat is het volgende?       Klinkt deze functie interessant, klik dan nu op de solliciteerknop! De deadline om te solliciteren is 23 juni. Als je nog vragen hebt, kun je mij, Alice Graca, een e-mail sturen naar: alice.graca@florafg.com.      Heb jij een pro-actieve en flexibele instelling? Dan nodigen we je uit om te solliciteren!  We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.  Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias. No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.", "summaryDescription" : "Sales Support at Flora Food Group. Skills: Sales support, Client relationship management, Revenue generation. Support sales of wholesale clients. Act as contact for prices", "postedDate" : "2026-06-13T20:48:48.553", "createdAt" : "2026-06-13T20:48:48.553", "lastUpdated" : "2026-06-15T10:14:15.393", "ingestTimestamp" : "2026-06-13T20:48:48.553", "mongoId" : "6a2c6b8774d8ee00a0913130", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Excel skills", "Report analysis", "Financial statement analysis", "Pro-active", "Sales support", "Client relationship management", "Revenue generation", "Project management", "Financial forecasting", "Manage multiple projects", "Foodservice", "FMCG", "Excel" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a521474d8ee00a05f8706", "title" : "Office Support Specialist (On Call)", "company" : "SPS-North America", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Office Support Specialist in Sunnyvale, United States, adjusted for the professional services industry." }, "location" : "Sunnyvale, California, United States", "locations" : [ "Sunnyvale", "California", "United States" ], "timestamp" : "2026-06-14T21:03:55.854", "fingerprint" : "b09b345c226fd197ad965cbee0f377f16718aa2964e6cafa7dadc679bbd432dc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/spsnorthamerica/jobs/5249846008", "externalId" : "5249846008", "structuredLocations" : [ { "city" : "Sunnyvale", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3688301,-122.0363490" } ], "locationText" : "Sunnyvale, California, United States", "minimumEducation" : "High school diploma (or equivalent)", "technicalSkills" : "MS Office", "professionalSkills" : [ "Office technology", "Workplace hospitality", "Administrative support", "Mail processing", "Shipping procedures", "Reprographics production", "Meeting room setups", "Concierge services" ], "hardSkillsList" : [ "Chain-of-custody", "Shipping/receiving procedures", "Color calibration" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Chain-of-custody", "level" : "intermediate" }, { "name" : "Shipping/receiving procedures", "level" : "intermediate" }, { "name" : "Color calibration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Administrative support, Mail & Shipping", "majorSkillsList" : [ "Administrative support", "Mail & Shipping" ], "coreResponsibilities" : "Process inbound/outbound mail, Sort inbound/outbound mail, Maintain chain-of-custody, Follow shipping procedures, Support copy/print production, Support scanning, Support imaging, Support binding services, Ensure equipment is stocked, Ensure equipment is functioning, Maintain organized office spaces, Restock supplies, Support meeting room setups, Assist with light maintenance, Welcome visitors, Manage calls, Manage visitor logs, Provide concierge-style experience, Provide general administrative assistance, Deliver exceptional customer service, Build professional relationships", "teamCollaboration" : "Interact with clients; Interact with guests; Interact with team members", "toolProficiency" : [ "MFD equipment" ], "communicationSkills" : "Customer service", "continuousLearning" : "Learn new skills; Develop skills", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "On Call, Physical demands, Lift 25 lbs, Lift 50 lbs with assistance, Walk, Bend, Kneel, Stand, Sit extended period, Manual dexterity, Operate office machinery, Use ladders, Use binding machinery, Specific vision abilities, Close vision, Distance vision, Adjust focus, Match/detect color differences, Travel required, Reliable transportation", "qualificationsBasic" : "6+ months of work experience, High school diploma (or equivalent)", "qualificationsPreferred" : "6+ months of work experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Sunnyvale, California and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment! What you will be doing: Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures. Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests. Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships. What we need from you: Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members. Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment. Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment. Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime. High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem-solving skills, and adherence to company policies. Enjoy the perks of being: Not stuck at one desk Exposed to multiple high-profile client sites Fast skill development across operations Autonomy + trust from day one Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance. Ability to walk bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation. Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need. Travel distance will be predominately within the FSS’s assigned region (25 miles radius) Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $22—$24 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting \"Submit Application\", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.", "summaryDescription" : "Office Support Specialist (On Call) at SPS-North America. Skills: Administrative support, Mail & Shipping. Process inbound/outbound mail. Sort inbound/outbound mail", "postedDate" : "2026-06-11T21:23:14.473", "createdAt" : "2026-06-11T21:23:14.473", "lastUpdated" : "2026-06-14T21:03:55.854", "ingestTimestamp" : "2026-06-11T21:23:14.473", "mongoId" : "6a2a521474d8ee00a05f8706", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Chain-of-custody", "Shipping/receiving procedures", "Color calibration", "Problem-solving", "Administrative support", "Mail & Shipping", "Office technology", "Workplace hospitality", "Mail processing", "Shipping procedures", "Reprographics production", "Meeting room setups", "Concierge services", "MFD equipment" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "az", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c7b0174d8ee00a0947e32", "title" : "Junior User Support Engineer", "company" : "AutoTrader.ca", "industry" : "Technology", "salary" : { "min" : 20.0, "max" : 21.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Trader Corporation", "locations" : [ "Trader Corporation" ], "timestamp" : "2026-06-15T13:23:32.729", "fingerprint" : "83ee2ea82d88503c7df5e89be27f70298250b609fe96d5791f7b12599335e694", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/autotradercanada/jobs/7768473003", "externalId" : "7768473003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "CONTRACT", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Windows, MacOS, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Zoom, Active Directory, Okta", "professionalSkills" : [ "Customer service", "Problem-solving", "Organizational skills" ], "hardSkillsList" : [ "Technical support", "IT incident handling", "Service request management", "Device setup", "Account access management", "IT security policies" ], "softSkillsList" : [ "Eagerness to learn", "Take initiative", "Ask questions" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "IT incident handling", "level" : "intermediate" }, { "name" : "Service request management", "level" : "intermediate" }, { "name" : "Device setup", "level" : "intermediate" }, { "name" : "Account access management", "level" : "intermediate" }, { "name" : "IT security policies", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Eagerness to learn" }, { "name" : "Take initiative" }, { "name" : "Ask questions" } ], "majorSkills" : "User support, Technical troubleshooting, Customer service", "majorSkillsList" : [ "User support", "Technical troubleshooting", "Customer service" ], "coreResponsibilities" : "Provide technical support, Assist with IT incidents, Assist with service requests, Assist with user inquiries, Set up laptops, Configure laptops, Support laptops, Set up mobile devices, Configure mobile devices, Support mobile devices, Set up applications, Configure applications, Support applications, Manage support tickets, Prioritize support tickets, Document issues, Document solutions, Document updates, Resolve technical issues, Resolve escalations, Create support documentation, Update support documentation, Support onboarding activities, Support offboarding activities, Follow IT security policies, Provide basic guidance, Improve user experience", "teamCollaboration" : "Work closely with IT; Work closely with engineering; Collaborate with IT team members", "projectManagementSkills" : [ "Prioritize tickets" ], "domainKnowledge" : "Digital automotive solutions; Automotive retail", "domainList" : [ "digital-automotive-solutions", "automotive-retail" ], "domainSpecificKnowledge" : [ "Digital automotive solutions", "Automotive retail" ], "toolProficiency" : [ "Service management system" ], "communicationSkills" : "User inquiries; Basic guidance", "documentationSkills" : "Document issues; Document solutions; Document updates; Create support documentation; Update support documentation", "continuousLearning" : "Learn best practices; Interest in learning about Active Directory; Interest in learning Okta; Interest in learning how AI can support IT operations", "innovationCreativity" : "Experimenting with new tools; Experimenting with automation ideas", "problemSolvingSkills" : "Troubleshoot issues; Resolve technical issues; Problem-solving skills", "specialRequirements" : "3-4 days in office", "outcomesObjectives" : "Deliver great user experience; Improve user experience with IT tools", "qualificationsBasic" : "Diploma/degree in Computer Science, Basic familiarity with Windows, Basic familiarity with macOS, Foundational understanding of computer hardware, Foundational understanding of mobile devices", "qualificationsPreferred" : "Exposure to Microsoft 365 tools, Familiarity with collaboration tools like Zoom, Interest in learning Active Directory, Interest in learning Okta, Interest in AI, Interest in learning how AI can support IT operations, Openness to experimenting with new tools, Openness to experimenting with automation ideas", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com. We’re looking for a motivated Junior User Support Engineer to join our IT team (6-month contract) Location: Toronto Work Type: Hybrid (3-4 days in office) About the Role In this role, you’ll gain hands-on experience supporting internal employees while developing your technical and customer service skills. You’ll work closely with experienced IT and engineering team members to troubleshoot issues, learn best practices, and contribute to delivering a great user experience. What You’ll Do Provide friendly and responsive technical support to end users, both onsite and remotely Assist with handling IT incidents, service requests, and user inquiries Help set up, configure, and support Windows and macOS laptops, mobile devices, and applications Learn to manage and prioritize support tickets within defined service levels Document issues, solutions, and updates in the service management system Collaborate with IT team members to resolve technical issues and escalations Contribute to creating and updating support documentation and guides Support onboarding and offboarding activities (device setup, account access, etc.) Follow IT security policies and best practices Provide basic guidance to users and help improve their experience with IT tools What You Bring Currently pursuing (or recently completed) a diploma/degree in Computer Science, Information Technology, or a related field Basic familiarity with Windows and/or macOS environments Foundational understanding of computer hardware and mobile devices Exposure to Microsoft 365 tools (Outlook, Teams, SharePoint, OneDrive) Familiarity with collaboration tools like Zoom is an asset Interest in learning about Active Directory, Okta, and IT systems Strong communication and customer service mindset Eagerness to learn, take initiative, and ask questions Good organizational and problem-solving skills Interest in AI Interest in learning how AI can support IT operations and user support; Openness to experimenting with new tools and automation ideas Why Join This is a great opportunity to gain real-world IT experience in a supportive environment. You’ll learn from a collaborative team, build practical skills, and contribute to improving how employees interact with technology across the organization. For a career where you can drive our business and shape your future, apply now. Compensation Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings. The base salary range for this position is $20—$21 CAD Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position. Vacancy Status: This job posting is for an existing vacancy.", "summaryDescription" : "Junior User Support Engineer at AutoTrader.ca. Skills: User support, Technical troubleshooting, Customer service. Provide technical support. Assist with IT incidents", "postedDate" : "2026-06-14T08:55:54.829", "createdAt" : "2026-06-14T08:55:54.829", "lastUpdated" : "2026-06-15T13:23:32.729", "ingestTimestamp" : "2026-06-14T08:55:54.829", "mongoId" : "6a2c7b0174d8ee00a0947e32", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Technical support", "IT incident handling", "Service request management", "Device setup", "Account access management", "IT security policies", "Eagerness to learn", "Take initiative", "Ask questions", "User support", "Technical troubleshooting", "Customer service", "Problem-solving", "Organizational skills", "Prioritize tickets", "Digital automotive solutions", "Automotive retail", "Service management system" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "693072a570f0b99d58ffb69c", "title" : "Support Engineer", "company" : "ADCI HYD 13 SEZ - H84", "industry" : "Software Development, Support Engineering, no business category", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior Support Engineer in Hyderabad, India, with adjustments for the e-commerce industry and company size." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-14T22:24:23.968", "fingerprint" : "b6091e2d66fdcaa33022c8adcda23e9c0f3af71c7affa14e4562fc978d6ff1f7", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3135523/apply", "externalId" : "be4e6392-9b93-4f02-80de-24e1e7232bb7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "technicalSkills" : "Python, REST web services, XML, JSON", "professionalSkills" : [ "Software development", "Technical support", "Full stack development" ], "hardSkillsList" : [ "Scripting", "Troubleshooting", "Debugging" ], "hardSkills" : [ { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Debugging", "level" : "intermediate" } ], "majorSkills" : "Software development, Technical support, Full stack development", "majorSkillsList" : [ "Software development", "Technical support", "Full stack development" ], "coreResponsibilities" : "Contribute to software development life cycle, Design solutions end-to-end, Architecture solutions end-to-end, Development solutions end-to-end, Documentation solutions end-to-end, Testing solutions end-to-end, Operations solutions end-to-end, Full stack software development", "teamCollaboration" : "Global teams; Cross-functional teams", "projectManagementSkills" : [ "Agile software development" ], "domainKnowledge" : "Web services; Distributed systems; Web application development", "domainList" : [ "web-services", "distributed-systems", "web-application-development" ], "domainSpecificKnowledge" : [ "Web services", "Distributed systems", "Web application development" ], "documentationSkills" : "Documentation", "innovationCreativity" : "Creative problem-solving", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Debugging", "qualificationsBasic" : "2+ years software development, 2+ years technical support, Experience scripting modern languages, Experience troubleshooting technical systems", "qualificationsPreferred" : "Knowledge of web services, Knowledge of distributed systems, Knowledge of web application development, Experience troubleshooting hardware RAID, Experience maintaining hardware RAID, Experience troubleshooting software RAID, Experience maintaining software RAID, Experience with REST web services, Experience with XML, Experience with JSON", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you ready to shape the future of e-commerce in Europe's emerging markets? Join Amazon's EU INTech E3 team as we build the next generation of shopping experiences for millions of customers across Europe. As a Support Engineer in our team, you'll be at the forefront of Amazon's expansion into emerging European markets, working on innovative solutions that help us become the preferred shopping destination for customers in every country we serve. We're not just maintaining existing systems – over half of our projects are greenfield initiatives that will require your creative problem-solving skills and technical expertise. Imagine working on projects that directly impact how millions of customers shop: helping local sellers reach customers across borders, optimizing delivery networks to provide same-day delivery in new cities, or creating localized shopping experiences that resonate with diverse European communities. Our team tackles challenges like building seamless multi-store selection platforms, developing sophisticated inventory placement strategies, and creating innovative delivery solutions that keep us competitive in fast-growing markets. You'll be part of a team driving initiatives with a potential $9.8B impact over five years, working alongside talented engineers across our offices in Hyderabad and Luxembourg. Whether you're optimizing how customers discover local products, streamlining how sellers expand across multiple countries, or building new Prime features for export markets, your work will directly influence how Amazon grows in Europe. We're looking for engineers who thrive on complex challenges, are passionate about creating customer-centric solutions, and are excited about collaborating with global teams. If you're ready to help build the future of e-commerce in emerging markets while working on some of Amazon's most strategic initiatives, we want to hear from you. Join us in writing the next chapter of Amazon's European expansion story. Key job responsibilities As a Support Engineer, you will contribute to all aspects of an agile software development life cycle including design, architecture, development, documentation, testing and operations. You will push your design and architecture limits by owning all aspects of solutions end-to-end, through full stack software development. Basic Qualifications: - 2+ years of software development, or 2+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development - Experience troubleshooting & maintaining hardware & software RAID - Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support Engineer at ADCI HYD 13 SEZ - H84. Skills: Software development, Technical support, Full stack development. Contribute to software development life cycle. Design solutions end-to-end", "postedDate" : "2026-06-13T02:09:58.663", "createdAt" : "2026-06-13T02:09:58.663", "lastUpdated" : "2026-06-14T22:24:23.968", "ingestTimestamp" : "2026-06-13T02:09:58.663", "mongoId" : "693072a570f0b99d58ffb69c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3135523/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Scripting", "Troubleshooting", "Debugging", "Software development", "Technical support", "Full stack development", "Agile software development", "Web services", "Distributed systems", "Web application development" ], "skillCount" : 10, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "e-commerce" }, { "id" : "6a2a521374d8ee00a05f86d1", "title" : "Field Support Specialist (On Call)", "company" : "SPS-North America", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Field Support Specialist in Tempe, United States, adjusted for the professional services industry and full-time employment." }, "location" : "Phoenix, Arizona, United States", "locations" : [ "Phoenix", "Arizona", "United States" ], "timestamp" : "2026-06-14T22:15:39.016", "fingerprint" : "0f97825535c80369b7cbb630ec3a495ddb8e8e7963748d39eb77a402aff2e393", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/spsnorthamerica/jobs/5251368008", "externalId" : "5251368008", "structuredLocations" : [ { "city" : "Tempe", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4255117,-111.9400160" } ], "locationText" : "Tempe, Arizona, United States", "minimumEducation" : "High School", "technicalSkills" : "MS Office", "professionalSkills" : [ "Office services support", "Service delivery", "Operational continuity" ], "hardSkillsList" : [ "Mail handling", "Package logging", "Supply ordering", "Facilities maintenance", "Conference room setup" ], "softSkillsList" : [ "Adaptability", "Customer service" ], "hardSkills" : [ { "name" : "Mail handling", "level" : "intermediate" }, { "name" : "Package logging", "level" : "intermediate" }, { "name" : "Supply ordering", "level" : "intermediate" }, { "name" : "Facilities maintenance", "level" : "intermediate" }, { "name" : "Conference room setup", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Customer service" } ], "majorSkills" : "Office services, Service delivery, Operational continuity", "majorSkillsList" : [ "Office services", "Service delivery", "Operational continuity" ], "coreResponsibilities" : "Oversee incoming and outgoing mail, Oversee incoming and outgoing packages, Log deliveries using chain-of-custody systems, Track deliveries using chain-of-custody systems, Distribute mail, Notify employees of deliveries, Process shipping requests, Verify packing documentation, Assist with supply ordering, Assist with stocking common areas, Support light facilities tasks, Support service requests, Monitor copy/print equipment, Support copy/print equipment, Assist with office moves, Assist with workspace transitions, Set up conference rooms, Break down conference rooms, Provide front desk coverage, Provide concierge coverage, Answer calls professionally, Direct calls professionally, Deliver customer service to employees, Deliver customer service to visitors", "toolProficiency" : [ "MS Office" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "On Call, Ability to travel between client sites, Walking, Standing, Bending, Kneeling, Sitting for extended periods, Lift or move 40 lbs. frequently, Move packages via wheeled cart, Manual dexterity", "qualificationsBasic" : "High School Diploma or equivalent, 6+ months prior work experience, Ability to work assigned hours, Ability to follow established policies", "qualificationsPreferred" : "Experience in mailroom, Experience in office services, Experience in reception, Experience in facilities support, Familiarity with shipping/receiving processes, Familiarity with office equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Field Support Specialist (On-Call) \uD83D\uDCCD Tempe, AZ 85281 | On-site Support daily operations. Step in when needed. Keep the office running. SPS Global is seeking a Field Support Specialist (On-Call) to provide on-site coverage and operational support across client locations in San Francisco. This is a floating position designed to support business continuity when regular staff are out of the office or when additional project coverage is needed. The role is ideal for a dependable, service-driven professional who can quickly adapt to different environments and maintain high service standards. You will provide coverage when regular staff are out and support special projects as needed. The position is based out of a designated home office and may require short-notice deployment to nearby client sites. What You’ll Do: This role focuses on office services support, service delivery, and operational continuity. Mail & Shipping Operations Oversee incoming and outgoing mail and packages Log and track deliveries using chain-of-custody systems Distribute mail and notify employees of deliveries Process shipping requests and verify packing documentation Office & Facilities Support Assist with supply ordering and stocking common areas Support light facilities tasks and service requests Monitor and support copy/print equipment Assist with office moves and workspace transitions Set up and break down conference rooms as needed Reception & Client Support Provide front desk or concierge coverage as needed Answer and direct calls professionally Deliver consistent, high-level customer service to employees and visitors What You Bring: Strong communication and customer service skills Ability to multitask in a fast-paced environment Working knowledge of MS Office and office technology Understanding of shipping and receiving procedures Ability to work independently with minimal supervision Flexible schedule with the ability to travel between client sites What We’re Looking For: Required High School Diploma or equivalent 6+ months of prior work experience preferred Strong organizational, time management, and problem-solving skills Excellent written and verbal communication Ability to learn and navigate computer-based systems Professional demeanor with a customer-service mindset Ability to work assigned hours and follow established policies Preferred Experience in mailroom, office services, reception, or facilities support Familiarity with shipping/receiving processes and office equipment Physical Requirements Role requires regular walking, standing, bending, kneeling, and sitting for extended periods Ability to lift or move 40 lbs. frequently Ability to move packages via wheeled cart (up to 60 lbs. capacity) Manual dexterity to operate phones, copiers, and related office equipment Travel: None or negligible Other Duties: This job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting \"Submit Application\", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.", "summaryDescription" : "Field Support Specialist (On Call) at SPS-North America. Skills: Office services, Service delivery, Operational continuity. Oversee incoming and outgoing mail. Oversee incoming and outgoing packages", "postedDate" : "2026-06-11T20:41:40.353", "createdAt" : "2026-06-11T20:41:40.353", "lastUpdated" : "2026-06-14T22:15:39.016", "ingestTimestamp" : "2026-06-11T20:41:40.353", "mongoId" : "6a2a521374d8ee00a05f86d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Mail handling", "Package logging", "Supply ordering", "Facilities maintenance", "Conference room setup", "Adaptability", "Customer service", "Office services", "Service delivery", "Operational continuity", "Office services support", "MS Office" ], "skillCount" : 12, "jobCategory" : "other", "jobSubcategory" : "az", "dataQualityScore" : 0.7777778, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2e868b74d8ee00a0de2e38", "title" : "Support Agent", "location" : "Remote, DE", "locations" : [ "Remote", "DE" ], "timestamp" : "2026-06-15T06:44:46.252", "fingerprint" : "c02e1bd8c0978d4ca8dbba2f1e2eeb82447d4ce1a040e20eff50df6cedfc5a79", "source" : "personio", "applyUrl" : "https://wellcosan-gmbh.jobs.personio.de/job/2405815", "externalId" : "2405815", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "softSkillsList" : [ "self-discipline, team player" ], "softSkills" : [ { "name" : "self-discipline, team player" } ], "majorSkills" : "customer support, problem solving, communication", "majorSkillsList" : [ "customer support, problem solving, communication" ], "coreResponsibilities" : "Turn unsatisfied customers into fans by finding individual solutions, collecting structured feedback, and managing customer concerns across all channels (phone, email, chat). Build a first-class customer journey from order to ensure an optimal customer experience and represent the brand externally.", "teamCollaboration" : "You are a team player, which you have already proven in your job or in your free time.", "toolProficiency" : [ "CRM, Google Suite" ], "communicationSkills" : "customer service; phone support; email support; chat support", "continuousLearning" : "New tools are not a challenge for you, but the rule. You are flexible and do not lose your nerve even in confusing moments.", "innovationCreativity" : "You like to challenge the status quo and are open to change.", "problemSolvingSkills" : "individual solutions; feedback collection; customer journey optimization", "outcomesObjectives" : "You fight for every online review. You build a first-class customer journey.", "qualificationsBasic" : "Excellent German and English language skills. First experience in customer support. Enthusiasm for customer contact and sales via phone and new media. Flexibility and ability to remain calm in confusing situations. Willingness to drive change and independently implement new tasks.", "qualificationsPreferred" : "Spanish language skills would be an advantage and/or French language skills would be desirable.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "DAS SIND WIR! Unser Motto: Unsere Beine tragen uns durch’s Leben – Zeit, dass wir ihnen etwas zurückgeben! Leichte Beine kann jede:r gebrauchen. Daher beschränken wir uns nicht nur auf eine Zielgruppe. Mit unseren Marken Reboots und Venen Engel unterstützen wir Individuen mit diversen Bedürfnissen bei der Steigerung der Leistung und generell ihrer Lebensqualität. Reboots Mit den Reboots Recovery Boots und Pants verschaffen sich Athleten einen Wettbewerbsvorteil, mit dessen Hilfe sie ihre maximale Leistungsfähigkeit nach Trainingseinheiten schneller wieder erreichen können. Spitzensportler, Vereine und Physiotherapeuten in ganz Europa setzen auf Reboots, um die eigenen sportlichen Ziele nicht nur zu erreichen, sondern zu übertreffen. Venen Engel Mit unserem Venen Engel nehmen Kund:innen aus ganz Europa ihr Wohlbefinden selbst in die Hand. Die Gleitwellenmassage unterstützt sie dabei, sich in ihrer Haut wohl zu fühlen und den Alltag mit leichten Beinen besser zu bewältigen. Selbstliebe, Me-Time und die Motivation, etwas zum Positiven zu verändern - Venen Engel hilft dabei. DEINE Mission: Aus unzufriedenen Kunden machst du Fans! Du trittst mit den Kunden in Kontakt, findest individuelle Lösungen und sammelst strukturiertes Feedback, um zu unserer fortlaufenden Verbesserung beizutragen. Du kämpfst um jede Online-Bewertung. Du bearbeitest und überblickst Kundenbelange auf allen Channels: am Telefon, via Mail oder im Chat. Du baust sukzessive eine erstklassige Customer Journey auf: von der Bestellung an sorgst du dafür, dass unsere Kunden stets eine optimale Erfahrung mit Reboots/Venen Engel machen und trägst so unsere Marke nach außen. Das bringst DU dafür mit: Exzellente Deutschkenntnisse und Englischkenntnisse. Zusätzlich wären Spanischkenntnisse von Vorteil und/oder Französischkenntnisse wünschenswert. Eine eigenverantwortliche Arbeitsweise mit Selbstdisziplin und eine zielgerichtete Herangehensweise sind deine Stärken – für dich ist “done better than perfect” Du forderst den Status Quo gerne heraus und bist offen für Veränderung Du bist zuverlässig, loyal und motiviert weiterhin: Du hast bereits erste Erfahrungen im Bereich Support sammeln können und bist sicher im Umgang mit Kunden Du bringst Begeisterung für den Kontakt zu Menschen und für den Vertrieb über Telefon und neue Medien mit. Du hast bereits aktiv mit CRM-Programmen gearbeitet und bist sicher im Umgang mit Google Suite. Neue Tools sind für dich keine Herausforderung, sondern die Regel. Du bist flexibel und verlierst auch in unübersichtlichen Momenten nicht die Nerven Du bist ein Teamplayer, was du auch schon im Job oder in der Freizeit unter Beweis gestellt hast Du bist sicher im Umgang mit Computern und arbeitest dich gerne in neue Tools ein Du hast Lust etwas zu bewegen und eigenverantwortlich neue Aufgaben umzusetzen. klingt spannend? Das erwartet DICH bei uns: die Gelegenheit ein hervorragendes Produkt in Europa zu vermarkten flexible Zeiteinteilung und ortsunabhängiges Arbeiten Kompetitive Vergütung Regelmäßige Teamevents Kollegiale Atmosphäre mit flachen Hierarchien und kurzen Entscheidungswegen", "summaryDescription" : "Support Agent. Skills: customer support, problem solving, communication. Turn unsatisfied customers into fans by finding individual solutions, collecting structured feedback, and managing customer concerns across all channels (phone, email, chat). Build a first-class customer journey from order to ensure an optimal customer experience and represent the brand externally.", "createdAt" : "2026-06-14T19:02:49.407", "lastUpdated" : "2026-06-15T06:44:46.252", "ingestTimestamp" : "2026-06-14T19:02:49.407", "mongoId" : "6a2e868b74d8ee00a0de2e38", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "self-discipline, team player", "customer support, problem solving, communication", "CRM, Google Suite" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "693c2b8670f0b99d5843fae2", "title" : "Catalog Support Engineer (Level 4), Catalog Support and Programs", "company" : "Amazon UK Services Ltd.", "industry" : "Software Development, Support Engineering, amazon business", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Catalog Support Engineer in London, adjusted for the e-commerce industry and large company size." }, "location" : "London, England, GBR", "locations" : [ "London, England, GBR" ], "timestamp" : "2026-06-15T04:10:57.849", "fingerprint" : "8b7eb62b3139227666b6de6cc3662a3602c9691efe7555e6b1111547901dab72", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3139962/apply", "externalId" : "03bbae82-6a4a-434f-8e5e-4f83b3e30dd7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, Java, C++, Shell scripts, Web technologies", "professionalSkills" : [ "Business acumen", "Data interpretation", "Process improvement", "Root cause analysis", "Operational excellence" ], "hardSkillsList" : [ "Data research", "Data interpretation", "Metadata analysis", "Business rule analysis" ], "softSkillsList" : [ "Ownership", "Drive", "Analytical abilities", "Attention to detail", "Strategic thinking" ], "hardSkills" : [ { "name" : "Data research", "level" : "intermediate" }, { "name" : "Data interpretation", "level" : "intermediate" }, { "name" : "Metadata analysis", "level" : "intermediate" }, { "name" : "Business rule analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership" }, { "name" : "Drive" }, { "name" : "Analytical abilities" }, { "name" : "Attention to detail" }, { "name" : "Strategic thinking" } ], "majorSkills" : "Catalog support, Data analysis, Problem solving", "majorSkillsList" : [ "Catalog support", "Data analysis", "Problem solving" ], "coreResponsibilities" : "Monitor data flow, Meet ticket SLAs, Drive rootcause resolution defects, Provide critical product support, Carry out data research, Liaise with technology teams, Liaise with internal teams, Improve workflows, Improve data interpretation, Improve data quality, Provide solutions for catalog quality, Migrate metadata from templates, Migrate business rules from templates, Provide new listing experiences, Analyze metadata inconsistencies, Fix metadata inconsistencies, Analyze business rule inconsistencies, Fix business rule inconsistencies, Solve business problems, Drive process improvements", "teamCollaboration" : "Cross-functional teams; Key business stakeholders", "domainKnowledge" : "Retail catalog; Merchant catalog; Catalog metadata", "domainList" : [ "retail-catalog", "merchant-catalog", "catalog-metadata" ], "domainSpecificKnowledge" : [ "Retail catalog", "Merchant catalog", "Catalog metadata" ], "toolProficiency" : [ "Excel" ], "communicationSkills" : "Communication skills", "documentationSkills" : "Documentation skills", "problemSolvingSkills" : "Problem solving; Analytical skills", "qualificationsBasic" : "4+ years of software development, 4+ years of technical support experience, Experience troubleshooting and debugging technical systems, Experience scripting in modern program languages, Experience in Unix", "qualificationsPreferred" : "Bachelor's degree in engineering, Experience in a 24x7 operational services, Experience with programming languages such as Python, Experience with programming languages such as Java, Experience with programming languages such as C++, Demonstrated experience in Python or shell scripts, Demonstrated experience in Java, Sound understanding of web technologies, Demonstrated skill and passion for problem solving, Demonstrated skill and passion for operational excellence, Ability to understand, troubleshoot and describe complex technical processes, Ability to understand, troubleshoot and describe complex technical issues, Ability to work effectively with tight deadlines, Proven ability to manage multiple, competing priorities simultaneously, Proven analytical and quantitative skills, Ability to analyze, migrate, solving ambiguity related to Catalog metadata", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of Amazon Selection and Catalog Systems team, you’ll play a key role in driving Amazon’s business. You will be responsible for monitoring the data flow as well as meeting ticket SLAs and driving rootcause resolution defects. The Amazon Selection and Catalog Systems team is responsible for the systems that allow our business units to provide customers with the largest, highest quality, and most up to date selection in the world. You will play a key role in supporting our business teams worldwide by providing critical product support, carrying out data research, liaising with technology and other internal teams on workflow improvements, data interpretation and data improvements and help providing solutions that drive ongoing improvements to the quality of Amazon’s catalogs. This role requires an individual with excellent analytical abilities and good business acumen. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with key business stakeholders to understand requirements and shape analytical deliverables. Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. A keen sense of ownership and drive is a must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data. Key job responsibilities Big Picture: solve problems at their root, stepping back to understand the broader context Proactive: You display energy and initiative in solving problems. You follow all possible avenues to get the job done Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles Quality: You demonstrate appropriate quality and thoroughness. Integrity: You act with personal integrity at all times Professional: You work within your team’s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work Migrate the metadata and business rules from existing manual templates into Unified Platform to provide new listing experiences to internal customers. Analyze and fix inconsistencies of existing metadata and business rules Use problem solving and analytical skills to solve business problems and drive process improvementsdx Basic Qualifications: - Experience in Unix - 4+ years of software development, or 4+ years of technical support experience Experience troubleshooting and debugging technical systems - Experience scripting in modern program languages Preferred Qualifications: - Bachelor's degree in engineering or equivalent - Speak, write, and read fluently in English - Experience in a 24x7 operational services or support environment - Experience with programming languages such as Python, Java, C++ - - Demonstrated experience in Python or shell scripts, Java, a sound understanding of web technologies. - - Demonstrated skill and passion for problem solving and operational excellence - - Ability to understand, troubleshoot and describe complex technical processes and issues. - - Clear and effective communication & documentation skills - - Ability to work effectively with tight deadlines in a fast-paced environment - - Proven ability to manage multiple, competing priorities simultaneously - - Proven analytical and quantitative skills (includes the ability to effectively use tools such as Excel) and an ability to analyze, migrate, solving ambiguity related to Catalog metadata. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Catalog Support Engineer (Level 4), Catalog Support and Programs at Amazon UK Services Ltd.. Skills: Catalog support, Data analysis, Problem solving. Monitor data flow. Meet ticket SLAs", "postedDate" : "2026-06-13T10:38:11.768", "createdAt" : "2026-06-13T10:38:11.768", "lastUpdated" : "2026-06-15T04:10:57.849", "ingestTimestamp" : "2026-06-13T10:38:11.768", "mongoId" : "693c2b8670f0b99d5843fae2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3139962/apply", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Data research", "Data interpretation", "Metadata analysis", "Business rule analysis", "Ownership", "Drive", "Analytical abilities", "Attention to detail", "Strategic thinking", "Catalog support", "Data analysis", "Problem solving", "Business acumen", "Process improvement", "Root cause analysis", "Operational excellence", "Retail catalog", "Merchant catalog", "Catalog metadata", "Excel" ], "skillCount" : 20, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69fabaea4c40e2acd17b42b4", "title" : "Support Analyst", "company" : "Netrix Global", "industry" : "Technology", "salary" : { "min" : 400000.0, "max" : 700000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Support Analyst in India, adjusted for the technology industry and remote work." }, "location" : "Buenos Aires, AR", "locations" : [ "Buenos Aires", "AR", "Buenos Aires", "AR" ], "timestamp" : "2026-06-15T10:39:59.663", "fingerprint" : "87bbd018f9ed86e95d8d1614971b39faa38917446fa8b8a26bbae7cf79ad9abd", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://netrix-global.breezy.hr/p/5cba7f783186-support-analyst", "externalId" : "5cba7f783186", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Intake customer calls, Intake customer emails, Conduct initial assessments of incidents, Conduct initial assessments of service requests, Open incidents, Document incidents", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity This Tier 1 Support Technician role is a remote position based in Argentina, remote. At Netrix Global, the Tier 1 Support Technician will be responsible for intaking customer calls and emails, conducting initial assessments of incidents and service requests, opening and docume", "summaryDescription" : "Support Analyst at Netrix Global. Intake customer calls. Intake customer emails", "createdAt" : "2026-06-14T03:14:09.665", "lastUpdated" : "2026-06-15T10:39:59.663", "ingestTimestamp" : "2026-06-14T03:14:09.665", "mongoId" : "69fabaea4c40e2acd17b42b4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69e1e3852beec4dd3d1d0f05", "title" : "Support Coordinator", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "max" : 28300.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Surrey-Camberley-Camberley (10 Bath Road)", "locations" : [ "Surrey-Camberley-Camberley (10 Bath Road)", "22.Apr.26, 11:59:00 PM", "250850, 250850, true" ], "certifications" : [ "Enhanced DBS" ], "timestamp" : "2026-06-15T03:28:48.730", "fingerprint" : "bdfe7d2ffb1891c179f4752745b6ac782922dfcb9ee7f6066d490c2e09aed75b", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=250850", "externalId" : "250850", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Camberley", "state" : "Surrey", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.3392845,-0.7460981" } ], "locationText" : "Camberley, Surrey, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Budgeting", "Cooking", "Attending appointments" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Cooking", "level" : "intermediate" }, { "name" : "Attending appointments", "level" : "intermediate" } ], "majorSkills" : "Support planning, Caseload management, Customer support", "majorSkillsList" : [ "Support planning", "Caseload management", "Customer support" ], "coreResponsibilities" : "Lead support planning, Deliver person-centred support, Balance support, Balance safeguarding, Balance admin, Balance meetings, Manage caseloads, Support customers daily tasks, Work with multi-agency teams, Safeguard customers, Empower customers, Help customers build independence, Prepare for move-on", "teamCollaboration" : "Multi-agency teams", "domainKnowledge" : "Supported housing", "domainList" : [ "supported-housing" ], "domainSpecificKnowledge" : [ "Supported housing" ], "continuousLearning" : "Learning and development offer", "specialRequirements" : "Manage own diary, Business mileage reimbursement, License required", "outcomesObjectives" : "Help people live independently; Build customer independence", "qualificationsBasic" : "Experience supporting others, Experience assessing referrals, Coordinating support experience, Ability to work initiative, Remain calm under pressure, Resilient approach, Enhanced DBS, Vehicle insured business use", "qualificationsPreferred" : "Supported housing setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Support Coordinator Salary up to £28,300 (depending on experience) plus 34 days leave (rising to 39) and health cash plan worth over £1140 Permanent, Full Time (37.5 hpw) - Monday to Friday 9am to 5pm. Camberley, Surrey. We can’t offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for. You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs. What you’ll do Lead support planning to deliver person-centred support Balance support, safeguarding, admin, meetings and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! Come and b e part of one of the UK’s Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits As mentioned before this post is a Monday to Friday 9am to 5pm and we can offer flexible hours if applicable. You will need to manage your own diary. Although this is a serviced based role with going out in the local community to visit customers who have moved on to lower supported accommodation as well as attending appointments etc with our customers. Sometimes we lone work, we do get together regularly [in the daytime] for training and team meetings. At our Camberley service you will work with one other support coordinator who is based there with you. You need an Enhanced DBS with barring list (we pay) A vehicle insured for business use (and a license!), we’ll pay for any business mileage but is not essential. What’s in it for you? 34 days leave, rising to 39 (this includes bank holidays and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our   Support Coordinator Job Description , (what we call the role internally!) find out about us, for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. South Supported Portfolio 505 Camberley (10 Bath Road)", "summaryDescription" : "Support Coordinator at Home Group. Skills: Support planning, Caseload management, Customer support. Lead support planning. Deliver person-centred support", "createdAt" : "2026-06-14T01:47:25.150", "lastUpdated" : "2026-06-15T03:28:48.730", "ingestTimestamp" : "2026-06-14T01:47:25.150", "mongoId" : "69e1e3852beec4dd3d1d0f05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Budgeting", "Cooking", "Attending appointments", "Support planning", "Caseload management", "Customer support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Supported housing", "Enhanced DBS" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c5e1b74d8ee00a08e1367", "title" : "Support Specialist", "company" : "SimplePractice", "industry" : "Health Tech", "salary" : { "min" : 46000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T02:39:50.747", "fingerprint" : "45a5fe86c119ef9132878d5ea980a24b4101e1d87ac7819f966a20777e25c75e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.simplepractice.com/careers/roles/6016674004?gh_jid=6016674004", "externalId" : "6016674004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Slack, Asana, Zendesk, Google Workspace", "professionalSkills" : [ "Customer support", "Customer service", "Practice management" ], "hardSkillsList" : [ "Problem solving", "Phone skills" ], "softSkillsList" : [ "Critical thinking", "Empathy", "Patience" ], "hardSkills" : [ { "name" : "Problem solving", "level" : "intermediate" }, { "name" : "Phone skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Empathy" }, { "name" : "Patience" } ], "majorSkills" : "Customer success, Customer support, Value realization, Retention", "majorSkillsList" : [ "Customer success", "Customer support", "Value realization", "Retention" ], "coreResponsibilities" : "Address basic customer questions, Provide accurate information, Solve customer questions via phone, Solve customer questions via chat, Solve customer questions via email, Meet SLA targets, Follow security requirements, Follow compliance requirements, Transfer customer calls, Transfer customer chats, Schedule live customer screen-sharing sessions, Initiate outbound phone calls, Identify patterns in incoming calls, Identify patterns in chats, Escalate product issues, Contribute to revenue goals, Implement retention strategies, Maximize upsell opportunities, Identify potential product enhancements, Maintain alignment with team, Report knowledge gaps, Handle customer inquiries, Collaborate with teams", "teamCollaboration" : "Customer Success team; Other internal stakeholders; Other SimplePractice teams", "domainKnowledge" : "Health Tech; Practice management software", "domainList" : [ "health-tech", "practice-management-software" ], "domainSpecificKnowledge" : [ "Health Tech", "Practice management software" ], "toolProficiency" : [ "Slack", "Asana", "Zendesk", "Google Workspace" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Tuition reimbursement", "innovationCreativity" : "Identify product enhancements", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Non-traditional business hours availability, Weekend availability, Evening hours availability", "outcomesObjectives" : "Achieve ambitious revenue goals; Impact trial-to-paid conversions; Impact customer retention; Maximize upsell adoption; Maximize paid add-on adoption", "qualificationsBasic" : "Bachelor's degree, 2 to 3 years customer support experience, Demonstrated ability to self-manage, Prioritize among many tasks", "qualificationsPreferred" : "Highly empathetic, Patient, Love helping people, Excellent written communication, Excellent verbal communication, Casual friendly conversational tone, Self-managing, Self-motivating, Organize in multitasking environment, Adjust priorities as needed, Experience with Zendesk, Experience in SAAS companies", "rawDescription" : "About Us At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work. The Role SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. In this role, you’ll use your passion for collaboration and technology to provide our customers with a world-class experience. You would act as the front line of communication with our customers, serving inbound phone calls as well as assisting customers via chat and email. This role will give you the opportunity to provide tangible value and support to our growing community. This is a full-time hourly (non-exempt) position, with overtime available during peak seasons. We’re looking for individuals that can also offer non-traditional business hours availability, including weekends and evening hours, to help us manage our response time goals throughout the entire week. Responsibilities Address basic customer questions about our company and platform’s features Using critical thinking, professionally provide accurate and thoughtful information to all inbound customer questions by either solving them directly via phone, chat, and/or email meeting SLA targets and following all security and compliance requirements When necessary, transfer customer calls and/or chats to other appropriate Customer Success team members for email follow-up Schedule live customer screen-sharing sessions and initiate outbound phone calls as needed Identify patterns in incoming calls and chats and keep an eye out for potential issues Escalate product issues to our Technical Support Specialists Contribute to achieving ambitious revenue goals Implement strategies to directly impact trial-to-paid conversions and customer retention Identify and maximize opportunities for potential upsales and paid add-on feature adoption Help identify potential product enhancements, including for paid add-on features like Telehealth Maintain alignment with the larger Customer Success team and other internal stakeholders Identify and report knowledge gaps and work to get them added to our knowledge systems Work with other SimplePractice teams to handle customer inquiries when inter-department collaboration is needed Desired Skills & Experience You have a bachelor’s degree from an accredited college or university You have demonstrated the ability to self-manage towards a set of defined goals & prioritize among many different tasks 2 to 3 years in a customer support or service industry role, serving a diverse and professional customer base Excellent communication, problem solving, and phone skills Comfortable working directly with customers in urgent and sensitive scenarios A sense of urgency to complete work efficiently and accurately Comfortable with ambiguity to determine the best solution for our customers Comfortable with simultaneously managing and troubleshooting a large number of computer-based programs, applications, and toolsets to perform job duties (e.g., Slack, Asana, Zendesk, Google Workspace) Bonus Points You're highly empathetic, patient, and really love helping people You have excellent written and verbal communication skills, with an emphasis on a casual, friendly, and conversational tone You're self-managing and self-motivating, can organize in a multitasking environment, and can adjust priorities as needed A plus if you have past experience working with Zendesk or in SAAS companies Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At SimplePractice we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this role. Benefits We offer a competitive benefits program including: Medical, dental, vision, life & disability insurance 401(k) plan with company match Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays Mental health resources Paid parental leave & Backup Care Tuition reimbursement Employee Resource Groups (ERGs) California Job Applicant Privacy Notice Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. For more information about our privacy practices, please contact us at privacy@simplepractice.com. Notice to Candidates SimplePractice has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team. We do not have any affiliation or connection to these situations and only post open roles on our official Careers page (simplepractice.com/careers) and reputable job boards like our official LinkedIn or Indeed pages. All official SimplePractice recruitment emails will be sent from the domains @simplepractice.com, no-reply@greenhouse.io or no‑reply@linkedin.com email addresses. Examples of fraudulent domains include careers-simplepractice.com, simplepractices.com, and simplepractice.careers. Please note that SimplePractice will never ask candidates or new hires for money or payment of any kind at any stage of the recruitment or onboarding process. Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Base Compensation Range $46,000—$48,000 USD", "summaryDescription" : "Support Specialist at SimplePractice. Skills: Customer success, Customer support, Value realization, Retention. Address basic customer questions. Provide accurate information", "postedDate" : "2026-06-12T21:49:46.912", "createdAt" : "2026-06-12T21:49:46.912", "lastUpdated" : "2026-06-15T02:39:50.747", "ingestTimestamp" : "2026-06-12T21:49:46.912", "mongoId" : "6a2c5e1b74d8ee00a08e1367", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 46000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Problem solving", "Phone skills", "Critical thinking", "Empathy", "Patience", "Customer success", "Customer support", "Value realization", "Retention", "Customer service", "Practice management", "Health Tech", "Practice management software", "Slack", "Asana", "Zendesk", "Google Workspace" ], "skillCount" : 17, "jobCategory" : "customer-service", "jobSubcategory" : "customer-success", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Health Tech" }, { "id" : "6a0a55cf1663d49372c71fde", "title" : "Support Worker", "company" : "VSA", "industry" : "Healthcare", "salary" : { "min" : 21000.0, "max" : 26000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Support Worker in Aberdeen, UK, adjusted for the healthcare industry and part-time employment." }, "location" : "Aberdeen, GB", "locations" : [ "Aberdeen", "GB" ], "timestamp" : "2026-06-15T08:00:32.453", "fingerprint" : "2b0730c029eafa704aa4f883f0a57a70c4086f3c278f52933599d46893f13a85", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://vsa.breezy.hr/p/fcc8e9c3956a01-support-worker-very-sheltered-housing-services", "externalId" : "fcc8e9c3956a01", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Aberdeen", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "57.1482429,-2.0928095" } ], "locationText" : "Aberdeen, United Kingdom", "employmentType" : "PART_TIME", "coreResponsibilities" : "Provide vital support, Provide vital services", "workSiteFlexibility" : "Onsite", "rawDescription" : "VSA is a well-respected local social care charity, helping support the people of Aberdeen for over 150 years. 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With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. **Perks & Benefits:** * Free season pass to Winter Park and all Alterra Resorts * Discounted friends & family tickets * Medical, dental, vision, life, paid parental leave and more for eligible employees * 401(k) plan with 100% company match - up to 4% * Mental health resources for all employees * Food & beverage and retail discounts * Onsite employee childcare based on availability * Discounted equipment rentals, pro-deals, and more", "summaryDescription" : "Restaurant Support at Restaurant Support", "postedDate" : "2026-06-13T21:22:16.421", "createdAt" : "2026-06-14T21:22:16.408", "lastUpdated" : "2026-06-15T07:11:38.649", "ingestTimestamp" : "2026-06-14T21:22:16.408", "mongoId" : "6a2eb4c174d8ee00a0e809aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://alterra.wd1.myworkdayjobs.com/WinterParkResort/job/Winter-Park-CO/Restaurant-Support---Moffat_JR131571", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.85 }, { "id" : "69e104402beec4dd3def24d0", "title" : "IT Support Engineer I, OTS Support", "company" : "Amazon.com Services LLC", "industry" : "Operations, IT, Support Engineering, Technical Services, operations", "salary" : { "min" : 25.0, "max" : 41.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Salinas, California, USA", "locations" : [ "Salinas, California, USA" ], "timestamp" : "2026-06-15T01:04:19.872", "fingerprint" : "6cc4a4843a19c50c4519edde06dc0dc2fd0013dc0af7f3bd3a074ca33a389c97", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10387619/apply", "externalId" : "b67719cf-48d7-4043-90ba-efe289fb9301", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salinas", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.6744117,-121.6550370" } ], "locationText" : "Salinas, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Windows Server, AD, DFS, Print Services, SCCM, Networking, DNS, DHCP, SSL, OSI Model, TCP/IP, Windows, Mac, Linux", "professionalSkills" : [ "Systems administration", "Technical assistance", "Project management" ], "hardSkillsList" : [ "Network engineering", "Data cabling", "PC repair", "Troubleshooting" ], "hardSkills" : [ { "name" : "Network engineering", "level" : "intermediate" }, { "name" : "Data cabling", "level" : "intermediate" }, { "name" : "PC repair", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "majorSkills" : "IT Support, Network troubleshooting, Systems administration", "majorSkillsList" : [ "IT Support", "Network troubleshooting", "Systems administration" ], "coreResponsibilities" : "Implement technical solutions, Provide high quality support, Troubleshoot and solve problems, Perform network engineering, Perform data cabling, Perform systems administration, Ensure infrastructure availability, Provide analytical assistance, Provide technical assistance, Manage local technical projects, Maintain policies, Create policies, Maintain procedures, Create procedures, Maintain processes, Create processes, Identify root-causes of issues, Identify process inefficiencies", "teamCollaboration" : "Interacting with management; Interacting with staff", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "IT Operations", "domainList" : [ "it-operations" ], "domainSpecificKnowledge" : [ "IT Operations" ], "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Moving up to 49lbs, Standing and walking, Shifts lasting up to 12 hours, Traveling up to 25%", "qualificationsBasic" : "1+ years Windows Server technologies, 2+ years troubleshooting high availability environment, 2+ years PC repair, 1+ years IT client/server/network service delivery, 2+ years networking (DNS, DHCP, SSL, OSI, TCP/IP), 2+ years Windows, Mac or Linux OS support, 2+ years corporate network environment support, High school or equivalent diploma", "qualificationsPreferred" : "2+ years computer networking experience, Experience supporting video conference equipment, Experience supporting teleconference equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About OpsTech IT Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Key job responsibilities Responsibilities include, but are not limited to: - Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments. - Ensuring infrastructure networking and computing systems remain available during production hours. - Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - Managing local technical projects. - Maintaining or creating policies, procedures, and processes. - Identifying root-causes of operational issues and process inefficiencies. - Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours. - Traveling up to 25% of the time. Basic Qualifications: - 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience - 2+ years of troubleshooting in a multi-user high availability environment experience - 2+ years of PC repair, troubleshooting, deployment and liquidation experience - 1+ years of IT client, server, and network service delivery experience - 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience - 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 2+ years of supporting and maintaining a corporate network environment experience - High school or equivalent diploma Preferred Qualifications: - 2+ years of computer networking experience - Experience supporting video conference and teleconference equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Salinas - 25.00 - 41.00 USD hourly", "summaryDescription" : "IT Support Engineer I, OTS Support at Amazon.com Services LLC. Skills: IT Support, Network troubleshooting, Systems administration. Implement technical solutions. Provide high quality support", "postedDate" : "2026-06-13T07:59:37.531", "createdAt" : "2026-06-13T07:59:37.531", "lastUpdated" : "2026-06-15T01:04:19.872", "ingestTimestamp" : "2026-06-13T07:59:37.531", "mongoId" : "69e104402beec4dd3def24d0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10387619/apply", "salaryAnnualMin" : 52000, "salaryAnnualMax" : 85280, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Network engineering", "Data cabling", "PC repair", "Troubleshooting", "IT Support", "Network troubleshooting", "Systems administration", "Technical assistance", "Project management", "IT Operations" ], "skillCount" : 10, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c6cbf74d8ee00a091b219", "title" : "Administrative and Customer Support Specialist", "company" : "HealtheConnections", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 62500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Syracuse ", "locations" : [ "Syracuse" ], "timestamp" : "2026-06-15T09:41:31.881", "fingerprint" : "68efb734d64390993858c498d24c3c2ed8f743f7c17ed0ea8814721fbc7cd9e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.healtheconnections.org/jobs/?gh_jid=5257248008", "externalId" : "5257248008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Syracuse", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0481221,-76.1474244" } ], "locationText" : "Syracuse, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "CRM, Ticketing platforms, Customer support platforms", "professionalSkills" : [ "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives" ], "hardSkillsList" : [ "Troubleshooting", "System documentation" ], "softSkillsList" : [ "Critical thinking", "Flexibility", "Adaptability" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "System documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Flexibility" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Serve as primary point of contact, Handle customer inquiries, Handle service requests, Handle support issues, Deliver exceptional customer experience, Be subject matter expert, Troubleshoot complex issues, Resolve complex issues, Ensure timely follow-up, Ensure timely resolution, Support categorization of tickets, Support triage of tickets, Support escalation of tickets, Support management of tickets, Maintain accurate customer records, Maintain user accounts, Maintain system documentation, Support customer onboarding, Support credentialing, Support compliance, Support customer experience initiatives", "teamCollaboration" : "Work closely with customers; Work closely with team members; Collaborative team environment", "domainKnowledge" : "Health information exchange; Health IT; Healthcare administration", "domainList" : [ "health-information-exchange", "health-it", "healthcare-administration" ], "domainSpecificKnowledge" : [ "Health information exchange", "Health IT", "Healthcare administration" ], "toolProficiency" : [ "CRM", "Ticketing systems", "Business systems" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "System documentation", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Root cause analysis", "qualificationsBasic" : "5+ years customer service, 5+ years customer support, 5+ years client services, Experience with CRM, Experience with ticketing platforms, Experience with customer support platforms, Excellent written communication, Excellent verbal communication, Analytical abilities, Problem-solving abilities, Technical aptitude, Ability to learn applications, Ability to learn systems, Ability to work under pressure, Ability to meet deadlines, Ability to ensure accuracy, Proven ability to follow procedures, Experience working independently, Experience working collaboratively", "qualificationsPreferred" : "Associate's degree in Business, Associate's degree in Communications, Associate's degree in Healthcare Administration, Associate's degree in Information Technology, Equivalent experience strongly preferred, Experience in healthcare, Experience in health information exchange, Experience in health IT, Experience in medical administration, Experience in technical support", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who: HealtheConnections, a respected national leader in providing health information exchange (HIE) services for 26 counties of NYS. What: Hiring an experienced, customer-focused professional to provide advanced support and operational leadership through troubleshooting, workflow oversight, training support, special project execution, and more across HealtheConnections’ technology services. About the Job: In this role, you will use your experience and critical thinking skills to work closely with customers to understand their needs, provide guidance on our systems and services, manage important processes, and serve as a trusted resource. This team supports one of the largest and most multi-faceted health information exchanges in the country and serves as a key resource for both customers and internal teams. Administrative and Customer Support Specialists have varied responsibilities. You will work closely with customers and team members to ensure a high-quality customer experience while supporting onboarding, compliance, customer service operations, and continuous improvement initiatives. Primary Responsibilities: Serve as a primary point of contact for customer inquiries, service requests, and support issues, delivering an exceptional customer experience through phone, email, and tickets Be a subject matter expert for Customer Services processes and how HealtheConnections’ services work. Troubleshoot and resolve complex customer issues while ensuring timely follow-up and resolution. Support the categorization, triage, escalation, and management of customer support tickets using our CRM and other business systems Maintain accurate customer records, user accounts, and system documentation. Support customer onboarding, credentialing, compliance, and customer experience initiatives. Experience Needed: Please send us a cover letter with your application. 5+ years of customer service, customer support, client services, or related experience. Experience with CRM, ticketing, or customer support platforms. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Strong technical aptitude and ability to quickly learn new applications and systems. Ability to work under pressure, meet deadlines, and ensure accuracy. Proven ability to follow established procedures. Experience working independently and collaboratively within a team environment. Experience in healthcare, health information exchange, health IT, medical administration, or a technical support environment is a strong plus. Associate's or higher degree in Business, Communications, Healthcare Administration, Information Technology, or equivalent experience strongly preferred Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. You’re a great fit for us if you’re good at… Methodical, detail-oriented tasks Being flexible and adaptable to shifting priorities Following procedures carefully Helping someone get to the root of a problem We’re a great fit for you if you’re looking for… A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They’re smart, supportive, passionate, and among the best in the business. A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage. Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more. Work that makes a difference in your community. We’re proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State. We like to say that we’re “casually competent” – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do has made a positive impact on our community. $48,000-$62,500 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.", "summaryDescription" : "Administrative and Customer Support Specialist at HealtheConnections. Skills: Customer support, Customer relationships, Customer retention, Customer satisfaction. Serve as primary point of contact. Handle customer inquiries", "postedDate" : "2026-06-14T03:28:34.645", "createdAt" : "2026-06-14T03:28:34.645", "lastUpdated" : "2026-06-15T09:41:31.881", "ingestTimestamp" : "2026-06-14T03:28:34.645", "mongoId" : "6a2c6cbf74d8ee00a091b219", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Troubleshooting", "System documentation", "Critical thinking", "Flexibility", "Adaptability", "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction", "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives", "Health information exchange", "Health IT", "Healthcare administration", "CRM", "Ticketing systems", "Business systems" ], "skillCount" : 23, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a549474d8ee00a0603bd2", "title" : "IT User Support Specialist", "company" : "Benesch", "industry" : "planning, engineering, and professional services", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT User Support Specialist in the United States, adjusted for mid-seniority and the planning, engineering, and professional services industry." }, "location" : "Corporate", "locations" : [ "Corporate" ], "timestamp" : "2026-06-14T22:05:47.304", "fingerprint" : "e40dd75701d31f660f4ffb010d3dbab7656621491108862d6af07fe92e7fee39", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.benesch.com/job-openings/5158411007?gh_jid=5158411007", "externalId" : "5158411007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "United States", "technicalSkills" : "Office 365, Teams, Windows operating systems", "professionalSkills" : [ "User support", "Hardware deployment", "Software support", "Onboarding employees", "Offboarding employees", "Infrastructure maintenance", "License tracking", "Technical solutions" ], "hardSkillsList" : [ "Troubleshooting hardware", "Troubleshooting software", "User login", "MFA issues", "Remote troubleshooting", "Diagnostic techniques", "Monitoring platform", "License tracking", "Infrastructure escalation", "IT systems training", "Technical documentation" ], "softSkillsList" : [ "Problem solving", "Written communication", "Communication skills" ], "hardSkills" : [ { "name" : "Troubleshooting hardware", "level" : "intermediate" }, { "name" : "Troubleshooting software", "level" : "intermediate" }, { "name" : "User login", "level" : "intermediate" }, { "name" : "MFA issues", "level" : "intermediate" }, { "name" : "Remote troubleshooting", "level" : "intermediate" }, { "name" : "Diagnostic techniques", "level" : "intermediate" }, { "name" : "Monitoring platform", "level" : "intermediate" }, { "name" : "License tracking", "level" : "intermediate" }, { "name" : "Infrastructure escalation", "level" : "intermediate" }, { "name" : "IT systems training", "level" : "intermediate" }, { "name" : "Technical documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem solving" }, { "name" : "Written communication" }, { "name" : "Communication skills" } ], "majorSkills" : "User support, Hardware support, Software support, Onboarding", "majorSkillsList" : [ "User support", "Hardware support", "Software support", "Onboarding" ], "coreResponsibilities" : "Provide user support, Address employee questions, Troubleshoot hardware issues, Troubleshoot software issues, Troubleshoot user login issues, Troubleshoot MFA issues, Escalate infrastructure issues, Serve as first point of contact, Assist with hardware deployment, Assist with infrastructure upgrades, Support home office infrastructure maintenance, Perform remote troubleshooting, Determine best solution, Track licenses, Alert on software needs, Escalate unresolved issues, Assist with initiatives, Assist with projects, Assist with onboarding new staff, Assist with training new staff, Assist with documentation", "teamCollaboration" : "Work on a team; Partner with Software Support; Partner with Infrastructure group", "domainKnowledge" : "Computer Science; Information Systems", "domainList" : [ "computer-science", "information-systems" ], "domainSpecificKnowledge" : [ "Computer Science", "Information Systems" ], "toolProficiency" : [ "ITSM system", "Monitoring platform", "Tanium", "PDQ" ], "communicationSkills" : "Written communication; Communication skills", "documentationSkills" : "Documentation of technical solutions", "problemSolvingSkills" : "Problem solving skills; Troubleshooting", "specialRequirements" : "10%-20% travel", "qualificationsBasic" : "Minimum of two years' experience with hardware and software support, Minimum of two years of Office 365/Teams experience, Basic networking and connectivity troubleshooting knowledge", "qualificationsPreferred" : "Experience in tier 1 help desk support preferred, Familiarity with Windows operating systems, Experience with Tanium and PDQ is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Simply Put, A Great Place to Work Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providing connections in ways that make a difference. We pride ourselves on being nimble enough to remain responsive to client needs yet large enough to offer exceptional bench strength. As a member of our team, you’ll have an opportunity to draw from those resources when you need them and, likewise, contribute your expertise when you have something to share. At Benesch, we are looking for candidates with varied backgrounds and worldviews. We are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don’t meet 100% of the qualifications. If this statement resonates with you, don’t be so hard on yourself—apply for the job! IT User Support Specialist We have a career opportunity for a User Support Specialist with experience in Help Desk, computer/equipment deployment, software support and upgrades, and onboarding/offboarding employees. This person will work on a team and play a key role in managing the day-to-day operations of providing user support and onboarding support to our 45+ locations throughout the US. Location: This position has the opportunity to work on a hybrid schedule or full-time in any of Benesch’s offices. Your Impact and Responsibilities: Provide user support by addressing employee questions, troubleshooting hardware and software issues, user login and MFA issues, and escalating complex infrastructure issues as needed. Serve as the first point of contact for employees seeking technical assistance via phone or ITSM system. (Help Desk) Travel to offices to assist with hardware deployment and infrastructure upgrades (10%-20%). Support home office with infrastructure maintenance needs. Perform remote troubleshooting through diagnostic techniques and our monitoring platform and determine the best solution based on the issue and details provided. Partner with the Software Support team in ensuring the proper tracking of licenses and alerting them of potential needs for firmwide updates, hot fixes, and patches. Partner with the Infrastructure group to escalate unresolved issues or assist with initiatives and projects. Assist with onboarding and training of new staff in IT systems. Assist with documentation of technical solutions. What You Will Need: B. S. degree in Computer Science, Information Systems or related discipline from an accredited university/college Minimum of two years' experience with hardware and software support Minimum of two years of Office 365/Teams experience Experience in tier 1 help desk support preferred and familiarity with Windows operating systems. Ability to prioritize and multi-task, problem solving skills, and excellent written and communication skills. Basic networking and connectivity troubleshooting knowledge. Experience with Tanium and PDQ is a plus. #LI-AG1 #Li-Ag1 The expected compensation range for this position is displayed in accordance with the Colorado Equal Pay for Equal Work Act. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses. Benefits: Our benefits package is designed to take care of our employees. Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs. Colorado Pay Range $30—$40 USD The expected compensation range for this position is displayed in accordance with the California Equal Pay Act. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses. California Pay Transparency $30—$40 USD The expected compensation range for this position is displayed in accordance with the Maryland Pay Transparency Law. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses. Benefits Our benefits package is designed to take care of our employees. Benesch offers a generous paid time benefits plan that increases throughout your career, plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plans to our wellness programs, we provide employee benefits that meet your wants and needs. Maryland Pay Transparency Law $30—$40 USD The expected compensation range for this position is displayed in accordance with the State of Illinois Pay Transparency Act, Illinois Pay Transparency Law. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses. Our benefits package is designed to take care of our employees and is compliant with the State of Illinois Paid Leave Act, Illinois Paid Leave Act. Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs. Illinois Pay Range $30—$40 USD The expected compensation range for this position is displayed in accordance with the Massachusetts Pay Transparency Act Massachusetts Pay Transparency Act . The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses. Massachusetts Pay Transparency Act $30—$40 USD The expected compensation range for this position is displayed in accordance with the State of Connecticut Pay Transparency Laws. See below links. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses. State Of CT Disclosure of Salary Ranges on Public and Internal Job Postings State Of Connecticut Disclosure of Salary Range for A Vacant Position Connecticut Pay Transparency Law $30—$40 USD Benesch is an equal opportunity employer committed to a professional, inclusive, and compliant workplace. We follow all applicable federal, state, and local employment laws, including those related to non-discrimination, pay transparency, and equal opportunity for protected groups such as veterans and individuals with disabilities. This includes adhering to regulations related to equal employment opportunity, non-discrimination, pay transparency, and any other legislation relevant to the jurisdictions in which we operate. Learn More about Pay Transparency at Benesch Pay Range $30—$40 USD Why Benesch It’s simple. We invest in our people, not just our projects. Career growth that’s real with leadership development, training, and clear paths forward Strong financial future with up to 9% retirement contribution for benefit-eligible employees Flexibility that works with schedules that support your life Time to recharge with generous paid time off and parental leave for benefit-eligible employees Support beyond work through mentorship, hands-on experience, and opportunities to make an impact from day one Whether you’re starting your career or bringing years of experience, you’ll have the support and exposure to grow here. Explore our full benefits here: Click here Equal Opportunity & Accessibility At Benesch, we believe great work starts with great people and that means creating a workplace where everyone has the opportunity to succeed. Benesch is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants in all protected groups, including veterans and individuals with disabilities, or other status protected by federal, state, and local laws. Benesch is committed to working with and providing reasonable accommodation to applicants with a physical disability or other impairment. If you are limited in your ability or are unable to access Benesch's Careers website due to a physical disability or other impairment, you may request a reasonable accommodation by emailing TalentAcquisition@benesch.com. This option is only available to those in need of an accommodation due to a disability or other impairment. Please do not use this as an alternative method for general inquiries or status on applications, as you will not receive a response. Reasonable requests will be responded to as soon as possible on a case-by-case basis. If you are based in California, we encourage you to read this important information for California residents linked here. Know your Rights: Workplace Discrimination is Illegal We will be accepting applications on an ongoing basis until a candidate is found. External Recruiters and Staffing Agencies Benesch shall have no obligation to compensate any external recruiter or search firm for candidate submissions made without a valid, current, and fully executed agreement. Submission of candidate information does not establish entitlement to a fee. All recruiting activity must be coordinated and authorized through the Benesch Talent Acquisition team. Please direct all communications to TalentAcquisition@Benesch.com", "summaryDescription" : "IT User Support Specialist at Benesch. Skills: User support, Hardware support, Software support, Onboarding. Provide user support. Address employee questions", "postedDate" : "2026-06-11T18:47:23.534", "createdAt" : "2026-06-11T18:47:23.534", "lastUpdated" : "2026-06-14T22:05:47.304", "ingestTimestamp" : "2026-06-11T18:47:23.534", "mongoId" : "6a2a549474d8ee00a0603bd2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Troubleshooting hardware", "Troubleshooting software", "User login", "MFA issues", "Remote troubleshooting", "Diagnostic techniques", "Monitoring platform", "License tracking", "Infrastructure escalation", "IT systems training", "Technical documentation", "Problem solving", "Written communication", "Communication skills", "User support", "Hardware support", "Software support", "Onboarding", "Hardware deployment", "Onboarding employees", "Offboarding employees", "Infrastructure maintenance", "Technical solutions", "Computer Science", "Information Systems", "ITSM system", "Tanium", "PDQ" ], "skillCount" : 28, "jobCategory" : "other", "jobSubcategory" : "mis", "dataQualityScore" : 0.7777778, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "planning, engineering, and professional services" }, { "id" : "6a2d3dd674d8ee00a0b321d1", "title" : "Support Worker", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 1400.0, "max" : 1450.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Luton, England, United Kingdom", "locations" : [ "Luton", "England", "United Kingdom" ], "timestamp" : "2026-06-15T03:32:14.688", "fingerprint" : "979e6b831c4408938cce2d0f1bc747deba5346f3e009ab13b4edeea5aa5676ae", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131856761-support-worker-luton-", "externalId" : "744000131856761", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Luton", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8910730,-0.4230304" } ], "locationText" : "Luton, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceLevel" : "not-applicable", "professionalSkills" : [ "Care coordination" ], "hardSkillsList" : [ "Home care" ], "hardSkills" : [ { "name" : "Home care", "level" : "intermediate" } ], "majorSkills" : "Person-centred care, Home care", "majorSkillsList" : [ "Person-centred care", "Home care" ], "coreResponsibilities" : "Provide unrushed care, Provide person-centred care, Deliver quality care", "domainKnowledge" : "Dementia care; Parkinsons care; End of life care", "domainList" : [ "dementia-care", "parkinsons-care", "end-of-life-care" ], "domainSpecificKnowledge" : [ "Dementia care", "Parkinsons care", "End of life care" ], "continuousLearning" : "Ongoing training; Accredited training", "specialRequirements" : "Paid milage, Paid holidays, Casual dress", "outcomesObjectives" : "Make a real difference", "qualificationsBasic" : "Kindness, Reliability, Empathy, Must be a driver", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Home Instead is the world’s leading provider of care and companionship services which help our clients remain independent in their own home. Our Professionals benefit from award winning training and ongoing support throughout their Home Instead journey, with options for accredited training in Dementia, Parkinsons and End of Life care. We are committed to changing the face of ageing through delivering quality care to our clients and top class education to our Care Professionals. Care Professional - £14-£14.50 per hour - Flexible Hours - Luton - Must Be A Driver Are you a caring and compassionate individual looking for a truly rewarding role in home care? Join Home Instead North Hertfordshire as a Care Professional / Support Worker, where you’ll provide unrushed, person-centred care to older adults in your local community. Additional Benefits: Paid milage Paid holidays Casual dress Consistent schedules with matched clients Only 5 working days per week if full time (e.g. if working a weekend, you’ll have two weekdays off) Part-time hours available: mornings, evenings or weekends Unrushed visits - minimum 1 hour, so you can deliver the quality care our clients deserve Supportive office and employee mentoring programme Career development opportunities with ongoing training and recognised qualifications Shift Options: Full-time or part-time Flexible shifts - perfect for parents, students, or those looking for a work-life balance Weekend-only or evening shifts available Locations We Cover: Luton & surrounding villages ## Qualifications Who We’re Looking For: You don’t need previous experience - kindness, reliability, and empathy are the most important qualities. We provide full training and ongoing support to help you succeed. This is an ideal role for someone who wants to make a real difference in the lives of others, with consistent clients, meaningful relationships, and genuine job satisfaction. ## Additional Information Apply today to become part of a team that truly values you and the care you provide. Make a real difference, every single day.", "summaryDescription" : "Support Worker at Home Instead. Skills: Person-centred care, Home care. Provide unrushed care. Provide person-centred care", "postedDate" : "2026-06-12T09:44:19.000", "createdAt" : "2026-06-13T22:39:58.599", "lastUpdated" : "2026-06-15T03:32:14.688", "ingestTimestamp" : "2026-06-13T22:39:58.599", "mongoId" : "6a2d3dd674d8ee00a0b321d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Home care", "Person-centred care", "Care coordination", "Dementia care", "Parkinsons care", "End of life care" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d3cdf74d8ee00a0b2fd30", "title" : "Lead – Web Support & Front-End Operations", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 7.5E7, "max" : 1.1E8, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Web Support & Front-End Operations role in Bogota, Colombia, adjusted for the technology industry and lead seniority." }, "location" : "Bogotá, Bogota, CO", "locations" : [ "Bogotá", "Bogota", "CO" ], "timestamp" : "2026-06-15T08:08:15.355", "fingerprint" : "f8ad41bbb979839e0d1074a4b1e53b1bf7d8ca2306ae921f4290e55ead0c4431", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000131746489-lead-front-end-support-", "externalId" : "744000131746489", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bogotá", "state" : "Bogota", "country" : "Colombia", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "4.6533817,-74.0836331" } ], "locationText" : "Bogotá, Bogota, Colombia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "HTML, CSS, WordPress, CMS, Python, JavaScript", "professionalSkills" : [ "Website support", "Operations management", "Stakeholder management", "Team leadership" ], "hardSkillsList" : [ "Scripting", "Automation" ], "hardSkills" : [ { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" } ], "majorSkills" : "Web Support, Front-End Operations, Team Leadership", "majorSkillsList" : [ "Web Support", "Front-End Operations", "Team Leadership" ], "coreResponsibilities" : "Manage support activities, Manage maintenance activities, Lead support team, Manage ticket operations, Drive SLA adherence, Coordinate with stakeholders, Ensure smooth delivery", "domainKnowledge" : "Automobile dealer websites; Dealer eProcess platform", "domainList" : [ "automobile-dealer-websites", "dealer-eprocess-platform" ], "domainSpecificKnowledge" : [ "Automobile dealer websites", "Dealer eProcess platform" ], "toolProficiency" : [ "HubSpot", "Jira", "Zendesk", "ServiceNow" ], "qualificationsBasic" : "HTML expertise, CSS expertise, Website support operations expertise, WordPress experience, CMS platforms experience, Python for scripting, Python for automation, Ticketing tools experience, Workflow management tools experience, Stakeholder management skills, Coordination skills, Team leadership skills, Production support experience, High-volume website operations experience", "qualificationsPreferred" : "Automobile website ecosystems exposure, Dealer website ecosystems exposure, JavaScript knowledge, Front-end best practices knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results We are seeking a Lead – Web Support & Front-End Operations to manage support and maintenance activities for automobile dealer websites on the dealer eProcess platform. The role involves leading the support team, managing ticket operations, driving SLA adherence, coordinating with stakeholders, and ensuring smooth delivery of website support services. ## Qualifications • Strong expertise in HTML, CSS, and website support operations. • Good experience with WordPress and CMS platforms. • Working knowledge of Python for scripting and automation. • Experience with ticketing/workflow management tools such as HubSpot, Jira, Zendesk, or ServiceNow. • Strong stakeholder management, coordination, and team leadership skills. • Experience handling production support or high-volume website operations. ## Additional Information • Exposure to automobile or dealer website ecosystems. • Knowledge of JavaScript and front-end best practices. All your information will be kept confidential according to EEO guidelines", "summaryDescription" : "Lead – Web Support & Front-End Operations at Sutherland. Skills: Web Support, Front-End Operations, Team Leadership. Manage support activities. Manage maintenance activities", "postedDate" : "2026-06-11T19:17:08.000", "createdAt" : "2026-06-14T02:58:07.865", "lastUpdated" : "2026-06-15T08:08:15.355", "ingestTimestamp" : "2026-06-14T02:58:07.865", "mongoId" : "6a2d3cdf74d8ee00a0b2fd30", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Scripting", "Automation", "Web Support", "Front-End Operations", "Team Leadership", "Website support", "Operations management", "Stakeholder management", "Team leadership", "Automobile dealer websites", "Dealer eProcess platform", "HubSpot", "Jira", "Zendesk", "ServiceNow" ], "skillCount" : 15, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57774d8ee00a09b6a53", "title" : "Recovery Support Specialist (FT, Front End Day)", "company" : "Connections Health Solutions", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Recovery Support Specialist in Phoenix, AZ, adjusted for the healthcare industry." }, "location" : "Phoenix, Arizona, United States", "locations" : [ "Phoenix", "Arizona", "United States" ], "certifications" : [ "Arizona Peer Support Specialist certification" ], "timestamp" : "2026-06-15T09:25:12.790", "fingerprint" : "d5ce972a729ed70a897f1a7a20961a67a1db08b3a38c1352b89861fadf208939", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/connectionshealthsolutions/jobs/4283816009", "externalId" : "4283816009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Crisis care", "Recovery-oriented treatment", "Behavioral health" ], "hardSkillsList" : [ "Trauma informed care", "Motivational Interviewing", "Verbal De-escalation", "Harm Reduction" ], "hardSkills" : [ { "name" : "Trauma informed care", "level" : "intermediate" }, { "name" : "Motivational Interviewing", "level" : "intermediate" }, { "name" : "Verbal De-escalation", "level" : "intermediate" }, { "name" : "Harm Reduction", "level" : "intermediate" } ], "majorSkills" : "Recovery support, Crisis intervention, Behavioral health", "majorSkillsList" : [ "Recovery support", "Crisis intervention", "Behavioral health" ], "coreResponsibilities" : "Provide natural supports, Demonstrate personal recovery, Be a positive example, Facilitate groups, Co-facilitate groups, Serve as advocate, Serve as support resource, Lessen seclusion instance, Lessen restraint instance, Build therapeutic alliance, Exercise trauma informed care, Demonstrate knowledge of community resources, Implement knowledge of recovery paths, Promote recovery paths, Work cohesively with team, Document all encounters, Encourage support from experience, Use appropriate self-disclosure, Perform other duties", "teamCollaboration" : "Multi-discipline team", "domainKnowledge" : "Behavioral health crisis care; Recovery-oriented treatment; Evidence-based skillsets; Person-centered skillsets; Person-centered language", "domainList" : [ "behavioral-health-crisis-care", "recovery-oriented-treatment", "evidence-based-skillsets", "person-centered-skillsets", "person-centered-language" ], "domainSpecificKnowledge" : [ "Behavioral health crisis care", "Recovery-oriented treatment", "Evidence-based skillsets", "Person-centered skillsets", "Person-centered language" ], "toolProficiency" : [ "Electronic health record" ], "documentationSkills" : "Electronic health record documentation", "specialRequirements" : "Physical interventions, Lift up to 50 lbs, Prolonged walking, Prolonged standing, Work with agitated individuals, Work with aggressive individuals, Work with unpredictable individuals", "qualificationsBasic" : "One year personal recovery, High School Diploma, Arizona Peer Support Specialist certification, Fully vaccinated", "qualificationsPreferred" : "Bilingual in Spanish, Three years personal recovery, Experience using EMR, Workplace Behavioral Health/Substance Use Treatment experience, GMH Recovery experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. Earn More with Shift Differentials Maximize your earnings with additional hourly pay: +$2/hr -> Monday-Thursday Nights +$3/hr -> Friday-Sunday Nights +$2/hr -> Saturday-Sunday Days What You'll Do: The Recovery Support Specialist (RSS) provides individuals with the natural supports proven instrumental in maintaining a strong and successful recovery. The RSS will demonstrate a strong personal recovery and be a positive example that recovery is a desirable and attainable goal. The RSS works in conjunction with multiple disciplines to meet individual’s treatment and recovery needs. Acts as an active facilitator (or co-facilitator) in groups and individual recovery. Serves as an individual advocate and support resource throughout the treatment process. Works to lessen the instance of seclusion (if applicable) and restraint by building therapeutic alliance and exercising trauma informed care. Demonstrates knowledge of community resources to help meet individual’s unique recovery needs. Implements knowledge of multiple paths of recovery and promotes them equally. Works cohesively with multi-discipline team through all aspects of individual’s treatment and recovery. Documents all encounters with individuals in the electronic health record. Encourages and supports from a place of experience and understanding and willing to use appropriate self-disclosure. Performs all other duties as assigned. What You'll Bring: At least one year of personal recovery High School Diploma or equivalent Arizona Peer Support Specialist certification The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment Physical Requirements Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight) Lift, push, pull, or carry up to 50 lbs. occasionally Tolerate prolonged walking, standing, and observation in a fast-paced environment Work with individuals who may exhibit agitation, aggression, or unpredictable behavior It would be great if you had: Bilingual in Spanish Three years or more of personal recovery desired Experience using EMR Workplace Behavioral Health/Substance Use Treatment or GMH Recovery experience. Knowledge of evidence-based/person-centered skillsets, such as Motivational Interviewing, Trauma Informed Care, Verbal De-escalation, Harm Reduction, and Person-centered language. What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan Connections Health Solutions is proud to be a Second Chance Employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.", "summaryDescription" : "Recovery Support Specialist (FT, Front End Day) at Connections Health Solutions. Skills: Recovery support, Crisis intervention, Behavioral health. Provide natural supports. Demonstrate personal recovery", "postedDate" : "2026-06-14T06:27:16.253", "createdAt" : "2026-06-14T06:27:16.253", "lastUpdated" : "2026-06-15T09:25:12.790", "ingestTimestamp" : "2026-06-14T06:27:16.253", "mongoId" : "6a2ca57774d8ee00a09b6a53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Trauma informed care", "Motivational Interviewing", "Verbal De-escalation", "Harm Reduction", "Recovery support", "Crisis intervention", "Behavioral health", "Crisis care", "Recovery-oriented treatment", "Behavioral health crisis care", "Evidence-based skillsets", "Person-centered skillsets", "Person-centered language", "Arizona Peer Support Specialist certification", "Electronic health record" ], "skillCount" : 15, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c602674d8ee00a08f1a6a", "title" : "Support Agent", "company" : "Renaissance Learning North America", "industry" : "Education Technology", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Support Agent in the United States, adjusted for the Education industry." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-14T22:38:04.401", "fingerprint" : "23ef074128f1bbec52785e8636a24ded11692ab26c299b0f9d1b90f1b0eedb72", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/renaissancelearning-nam/jobs/5248063008", "externalId" : "5248063008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "technicalSkills" : "SQL, Power BI", "professionalSkills" : [ "Customer support", "Product knowledge", "Case management" ], "hardSkillsList" : [ "Troubleshooting technical issues", "Product walk-throughs", "Data analysis" ], "softSkillsList" : [ "Empathy", "Active listening" ], "hardSkills" : [ { "name" : "Troubleshooting technical issues", "level" : "intermediate" }, { "name" : "Product walk-throughs", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" }, { "name" : "Active listening" } ], "majorSkills" : "Customer support, Technical troubleshooting, Product knowledge", "majorSkillsList" : [ "Customer support", "Technical troubleshooting", "Product knowledge" ], "coreResponsibilities" : "Manage customer support interactions, Troubleshoot common technical issues, Resolve routine inquiries, Conduct product walk-throughs, Provide accurate information, Develop working knowledge of products, Troubleshoot customer issues, Navigate support tools, Verify configurations, Identify root causes, Document customer interactions, Document troubleshooting steps, Document resolutions, Adhere to case management guidelines, Handle tickets, Route tickets, Escalate technical problems, Analyze customer needs, Route requests to departments, Contribute to department projects, Contribute to continuous improvement", "teamCollaboration" : "Supportive team culture", "domainKnowledge" : "Education technology; SaaS environment", "domainList" : [ "education-technology", "saas-environment" ], "domainSpecificKnowledge" : [ "Education technology", "SaaS environment" ], "toolProficiency" : [ "Salesforce CRM", "JIRA" ], "communicationSkills" : "Written communication; Verbal communication; Translate technical information", "documentationSkills" : "Document interactions; Document troubleshooting; Document resolutions", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Problem-solving; Root cause analysis", "outcomesObjectives" : "Meet metric goals; Exceed metric goals", "qualificationsBasic" : "Customer service skills, Written and verbal communication skills, Ability to learn complex systems, Familiarity with data analytics tools, SQL or Power BI for reporting", "qualificationsPreferred" : "Proficiency with Microsoft Suite, Background in education technology, Background in education, Experience with Salesforce CRM, Experience with JIRA ticketing systems, Experience supporting customers in SaaS, Experience with Renaissance products, Background in call center, Experience in high-volume support", "workSiteFlexibility" : "Remote", "rawDescription" : "About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We are seeking a highly professional Support Agent I to join our Customer Support team. Your primary responsibility will be to enhance the customer experience by ensuring optimal use of our products. When challenges arise, you will deliver solutions that not only resolve issues but also exceed customer expectations. You recognize that a company's reputation is built on its customer interactions, and you are committed to being at the forefront of this mission. We ideally need someone located in the Pacific Time Zone. In this role as Support Agent I, you will be responsible for: Manage customer support interactions across multiple channels (phone, chat, email) with professionalism, empathy, and active listening to fully understand issues before proposing solutions Troubleshoot common technical issues including login problems, browser compatibility, and basic connectivity within established SLA timelines Resolve routine inquiries, conduct product walk-throughs, and provide accurate information through comprehensive research and knowledge base utilization Develop and maintain working knowledge of supported products, their core features, and system interconnections Troubleshoot customer issues across supported operating systems and browsers following established procedures Navigate support tools and customer accounts to verify configurations and identify root causes Document all customer interactions, troubleshooting steps, and resolutions accurately in the ticketing system Adhere to case management guidelines and workflows to ensure proper ticket handling and routing Escalate complex technical problems to senior support staff with clear, comprehensive documentation Meet or exceed established metric goals including response time, resolution time, customer satisfaction, and quality assurance standards Analyze customer needs and route requests to appropriate departments when specialized assistance is required Contribute to department projects and continuous improvement initiatives Qualifications For this role as a Support Agent I, you should have: Exceptional customer service skills with demonstrated ability to deliver professional support via phone, email, and chat channels Strong written and verbal communication skills with the ability to translate technical information into clear, user-friendly language for diverse audiences Proven reliability, quality-focused mindset, and customer-centric approach to problem-solving Ability to quickly learn complex systems, products, and integrations while identifying customer needs and implementing efficient solutions Positive attitude with strong collaboration skills and commitment to fostering a supportive team culture Familiarity with data analytics tools such as SQL or Power BI for basic reporting and data analysis Bonus Points: Proficiency with Microsoft Suite products Background in education technology or a background in education Experience with Salesforce CRM and JIRA ticketing systems for case management and workflow tracking Previous experience supporting customers in a SaaS environment, preferably with Renaissance products Background in call center or high-volume support environments with demonstrated ability to manage multiple priorities Additional Information All your information will be kept confidential according to EEO guidelines. Salary Range: $34,900-$40,200 This range is based on national market data and may vary by experience and location. #LI-Remote Benefits for eligible US employees include: World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth Health Savings and Flexible Spending Accounts 401(k) and Roth 401(k) with company match Paid Vacation and Sick Time Off 12 Paid Holidays Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program Tuition Reimbursement Life & Disability Insurance Well-being and Employee Assistance Programs Benefits listed apply to eligible U. S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: https://www.renaissance.com", "summaryDescription" : "Support Agent at Renaissance Learning North America. Skills: Customer support, Technical troubleshooting, Product knowledge. Manage customer support interactions. Troubleshoot common technical issues", "postedDate" : "2026-06-12T22:38:47.660", "createdAt" : "2026-06-12T22:38:47.660", "lastUpdated" : "2026-06-14T22:38:04.401", "ingestTimestamp" : "2026-06-12T22:38:47.660", "mongoId" : "6a2c602674d8ee00a08f1a6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Troubleshooting technical issues", "Product walk-throughs", "Data analysis", "Empathy", "Active listening", "Customer support", "Technical troubleshooting", "Product knowledge", "Case management", "Education technology", "SaaS environment", "Salesforce CRM", "JIRA" ], "skillCount" : 13, "jobCategory" : "customer-service", "jobSubcategory" : "customer-support-", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education Technology" }, { "id" : "6a2c5ecd74d8ee00a08e6f93", "title" : "Customer Support", "company" : "Jonsson Workwear", "salary" : { "min" : 130000.0, "max" : 180000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Entry level Customer Support roles in Mbombela, South Africa, adjusted for the retail industry and company size." }, "location" : "Mbombela, Mpumalanga, South Africa", "locations" : [ "Mbombela", "Mpumalanga", "South Africa" ], "timestamp" : "2026-06-15T00:16:20.411", "fingerprint" : "77e616702003cf7a1b1e5113a5f58a99350675ee690473a6f99e35cac236b000", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/jonssonworkwear/jobs/4862334101", "externalId" : "4862334101", "structuredLocations" : [ { "city" : "Mbombela", "state" : "Mpumalanga", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-25.4729094,30.9772719" } ], "locationText" : "Mbombela, Mpumalanga, South Africa", "professionalSkills" : [ "Product knowledge" ], "majorSkills" : "Customer service, Sales support", "majorSkillsList" : [ "Customer service", "Sales support" ], "coreResponsibilities" : "Provide in-store exceptional customer service, Create new customer connections, Strengthen existing partnerships, Utilise product knowledge to suggest solutions, Display communication skills, Display interpersonal skills, Engage with customers, Collaborate with colleagues, Recommend workwear solutions, Process customer requests, Carry out required tasks efficiently, Maintain accuracy with urgency, Follow up commitments, Follow through commitments, Fulfil commitments", "teamCollaboration" : "Collaborate with colleagues", "domainKnowledge" : "Workwear requirements", "domainList" : [ "workwear-requirements" ], "domainSpecificKnowledge" : [ "Workwear requirements" ], "qualificationsBasic" : "Presentable, Well-spoken, Professional", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and that each customer’s needs are met. To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our Customer Support. These individuals play a key role in understanding and adapting to our customers’ exact needs, ensuring they are met with the efficiency and brilliance that best reflects our brand. To keep exceeding our customers' varied needs, our Nelspruit store seeks a driven, highly professional and customer-obsessed individual to join our team. As our in-store point of contact, you are presentable, well-spoken and professional, always prepared to go to great lengths to wow our customers, ensuring they are served with authentic consideration, charisma and obsession. The individual best suited to this role will be required to: Provide in-store exceptional customer service. Create new customer connections while strengthening existing partnerships to better understand each customer’s requirements. Utilise your product knowledge to suggest solutions that meet and surpass customer’s needs. Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues. Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests. Carry out all required tasks efficiently, maintaining accuracy with urgency. Follow up, follow through and fulfil your commitments, always. In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.", "summaryDescription" : "Customer Support at Jonsson Workwear. Skills: Customer service, Sales support. Provide in-store exceptional customer service. Create new customer connections", "postedDate" : "2026-06-12T22:14:10.967", "createdAt" : "2026-06-12T22:14:10.967", "lastUpdated" : "2026-06-15T00:16:20.411", "ingestTimestamp" : "2026-06-12T22:14:10.967", "mongoId" : "6a2c5ecd74d8ee00a08e6f93", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Customer service", "Sales support", "Product knowledge", "Workwear requirements" ], "skillCount" : 4, "jobCategory" : "retail", "jobSubcategory" : "retail", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true } ], "status" : 200, "message" : "communicating with end users on support issues and managing the support process with maconomy support jobs", "metadata" : { "title" : "communicating with end users on support issues and managing the support process with maconomy support" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 129628, "totalPages" : 2593, "hasNext" : true, "hasPrevious" : false } }

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