{ "count" : 24669, "data" : [ { "id" : "6a2ac5ff74d8ee00a0704482", "title" : "Insurance Follow-Up Specialist", "company" : "IVX Health", "industry" : "Healthcare", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Insurance Follow-Up Specialist in Virginia Beach, adjusted for mid-seniority and full-time employment in the healthcare industry." }, "location" : "Remote - US", "locations" : [ "Remote - US" ], "timestamp" : "2026-06-14T20:08:33.001", "fingerprint" : "7e9cef6380afb776fe4b3cb5eea697c744e47a929ffcfc598bcd34b7ed5a2324", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ivxhealth/jobs/4279262009", "externalId" : "4279262009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Virginia Beach", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.8496579,-75.9760751" } ], "locationText" : "Virginia Beach, Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Microsoft Office Suite, Outlook, Teams, Excel", "professionalSkills" : [ "Insurance follow-up", "Claim resolution", "Revenue cycle management" ], "hardSkillsList" : [ "ICD-10", "CPT", "HCPCS", "Payer policy", "Reimbursement regulations", "Managed care contracts", "Denial resolution strategies" ], "softSkillsList" : [ "Analytical skills", "Critical thinking skills" ], "hardSkills" : [ { "name" : "ICD-10", "level" : "intermediate" }, { "name" : "CPT", "level" : "intermediate" }, { "name" : "HCPCS", "level" : "intermediate" }, { "name" : "Payer policy", "level" : "intermediate" }, { "name" : "Reimbursement regulations", "level" : "intermediate" }, { "name" : "Managed care contracts", "level" : "intermediate" }, { "name" : "Denial resolution strategies", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical skills" }, { "name" : "Critical thinking skills" } ], "majorSkills" : "Insurance claims, Medicare collections, Denial resolution", "majorSkillsList" : [ "Insurance claims", "Medicare collections", "Denial resolution" ], "coreResponsibilities" : "Investigate insurance claim denials, Resolve insurance claim denials, Partner with payers, Resolve payer issues, Secure timely reimbursement, Interpret LCD/NCD requirements, Manage CPT/HCPCS-related denials, Coordinate with front desk teams, Coordinate with authorization teams, Reduce delays, Optimize collections, Provide phone support to patients, Provide phone support to insurance companies, Provide phone support to internal teams, Work in payer portals, Ensure efficient claim submission, Deliver timely follow-up, Deliver compliant follow-up, Meet revenue cycle goals", "teamCollaboration" : "Front desk teams; Authorization teams; Internal teams", "domainKnowledge" : "Specialty drug coverage; Payer policy nuances; Reimbursement regulations; Managed care contracts", "domainList" : [ "specialty-drug-coverage", "payer-policy-nuances", "reimbursement-regulations", "managed-care-contracts" ], "domainSpecificKnowledge" : [ "Specialty drug coverage", "Payer policy nuances", "Reimbursement regulations", "Managed care contracts" ], "toolProficiency" : [ "NaviNet", "Availity", "Medicare portals", "Clearinghouses" ], "problemSolvingSkills" : "Analytical skills; Critical thinking skills", "outcomesObjectives" : "Meet revenue cycle goals", "qualificationsBasic" : "5+ years healthcare billing, 5+ years claims, 5+ years insurance follow-up, Hands-on Medicare collections, Proficient in Microsoft Office Suite", "qualificationsPreferred" : "Success in collections with Blue Cross payers, Experience with Medicare portals, Experience filing Medicare determinations, Experience filing Medicare appeals, Experience with Medicaid, Experience with other commercial insurance plans", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Remote (U.S.) | Full-Time | Monday–Friday | Standard Business Hours Hybrid Optional if Local – Office Located in Brentwood, TN At IVX Health, we’re reimagining what exceptional care looks like—and that vision extends far beyond the clinical setting. Our Insurance Follow Up Specialists are a vital part of the patient care journey, ensuring that every claim is handled with precision, empathy, and a clear understanding of how billing impacts both access to care and peace of mind. This Full Time role is part of our Billing Operations team and offers the flexibility to work fully remote or hybrid—with the option to work in-office if you’re local and prefer it. We prioritize work-life balance and a culture of support, recognizing that behind every claim is a patient counting on us to make care happen. Note: This is a remote position open to candidates across the U. S. Local candidates may also opt to work from our Brentwood, TN office. What You’ll Do Investigate and resolve insurance claim denials with speed and accuracy—typically 50 to 100 denials daily. Partner with payers to resolve issues and secure timely reimbursement. Interpret LCD/NCD requirements and manage CPT/HCPCS-related denials. Coordinate with front desk and authorization teams to reduce delays and optimize collections. Provide top-tier phone support to patients, insurance companies, and internal teams. Work in payer portals (NaviNet, Availity, Medicare portals, and others) and clearinghouses to ensure efficient claim submission. Deliver timely and compliant follow-up to meet revenue cycle goals. What We’re Looking For 5+ years’ experience in healthcare billing, claims, or insurance follow-up. Strong knowledge of ICD-10, CPT, HCPCS, and payer policy nuances. Hands-on experience with Medicare collections for specialty drug coverage, including using Medicare portals and filing determinations and appeals. Proven success in collections with Blue Cross payers, including BCBS FL, Independence BC, and BCBS TX preferred Experience working with Medicaid and other commercial insurance plans. Familiarity with reimbursement regulations, managed care contracts, and denial resolution strategies. Detail-oriented with strong analytical and critical thinking skills. Proficient in Microsoft Office Suite (Outlook, Teams, Excel, etc.). A team player with a proactive mindset and a passion for patient-centered outcomes. Why IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing complex chronic conditions like rheumatoid arthritis, Crohn’s disease, and multiple sclerosis. We’re redefining the care experience with an emphasis on comfort, convenience, and compassion. We believe the best patient experience starts with a great employee experience. That’s why we foster a culture of respect, empowerment, and shared purpose—living out our values every day: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride. Whether you're face-to-face with patients or supporting operations behind the scenes, at IVX Health, your work makes a meaningful difference. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits. Insurance Follow-Up Pay Range $22—$25 USD About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan – Secure your future with a competitive company match. Disability Coverage – Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support – Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance – Financial protection for you and your loved ones. Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being. Education Assistance – Tuition reimbursement and certification support to help you grow in your career. Continuing Education – Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus – Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy", "summaryDescription" : "Insurance Follow-Up Specialist at IVX Health. Skills: Insurance claims, Medicare collections, Denial resolution. Investigate insurance claim denials. Resolve insurance claim denials", "postedDate" : "2026-06-11T21:45:55.203", "createdAt" : "2026-06-11T21:45:55.203", "lastUpdated" : "2026-06-14T20:08:33.001", "ingestTimestamp" : "2026-06-11T21:45:55.203", "mongoId" : "6a2ac5ff74d8ee00a0704482", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "ICD-10", "CPT", "HCPCS", "Payer policy", "Reimbursement regulations", "Managed care contracts", "Denial resolution strategies", "Analytical skills", "Critical thinking skills", "Insurance claims", "Medicare collections", "Denial resolution", "Insurance follow-up", "Claim resolution", "Revenue cycle management", "Specialty drug coverage", "Payer policy nuances", "NaviNet", "Availity", "Medicare portals", "Clearinghouses" ], "skillCount" : 21, "jobCategory" : "other", "jobSubcategory" : "billing", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a307f3af292fd229c05665f", "title" : "Sr. Product Manager - Documents", "company" : "HighLevel", "industry" : "Product Management", "salary" : { "min" : 2500000.0, "max" : 4000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Product Manager in the SaaS industry in India, adjusted for remote work and company size." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T11:48:21.973", "fingerprint" : "5dfb1e5e842011688aa1622320a2825089877500b0cd97730d0dd11247d27a57", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/gohighlevel/26647eb8-f610-4b2b-acd4-ede112d3eb90/apply", "externalId" : "26647eb8-f610-4b2b-acd4-ede112d3eb90", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "remote" } ], "locationText" : "India", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "majorSkills" : "Product strategy, Roadmap development, User stories, Cross-functional collaboration", "majorSkillsList" : [ "Product strategy", "Roadmap development", "User stories", "Cross-functional collaboration" ], "coreResponsibilities" : "Develop product strategy, Define product roadmap, Write user stories, Collaborate with cross-functional teams", "teamCollaboration" : "Cross-functional teams", "projectManagementSkills" : [ "Roadmap planning" ], "documentationSkills" : "User stories", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our Youtube Channel or Blog Posts Role Overview HighLevel is building a native document generation and management layer that powers every commercial interaction between our users and their customers — from the first estimate sent on a job to the signed contract, fulfilled invoice, and final receipt. We are hiring a Senior Product Manager – Documents to own this end-to-end vision across one of the most user-facing and commercially critical surfaces in our platform. This role sits at the intersection of document creation, workflow automation, payment collection, and legally binding agreements. You will own the full lifecycle of commercial documents — Invoices, Estimates, Receipts, Contracts, and more — spanning both the user-facing AI-powered document builder and the automated pipelines that generate records as commerce activity flows through the platform. You will also lead HighLevel's push to build a native, in-house e-signature product designed to compete directly with standalone contract tools. This role is ideal for PMs who have worked at the intersection of document workflows and financial products, who understand how well-designed document flows reduce friction in business relationships, and who have the product instincts to build a builder that non-technical users love — without sacrificing the depth that power users demand. What You'll Do Document Builder & AI-Powered Templates - Own the roadmap for HighLevel's document creation experience — an AI-powered, drag-and- drop builder that lets users design fully custom templates for every document type. - Extend the existing builder (currently supporting Documents and Contracts) to cover Invoices, Estimates, and Receipts with type-specific fields, logic, and layouts. - Define how AI assistance accelerates template creation — from generating complete layouts from a prompt to suggesting fields, content, and structure based on document type and business context. - Set standards for template management: saving, versioning, sharing, and applying templates consistently across the platform. Commercial Document Lifecycle - Own the full lifecycle of payment-linked documents: Estimate creation and delivery → customer acceptance → conversion to Invoice → payment collection. - Own the automated document record pipeline: Order placed → Order document → Invoice on fulfillment → Receipt on successful payment. - Define the rules, triggers, and customization options governing how documents move through each stage — including partial payments, payment reminders, disputes, and failure handling. - Ensure the payment collection experience embedded within documents — pay-now flows, payment link generation, confirmation states — is seamless and conversion-optimized. E-Signature & Contracts - Lead the build of HighLevel's native e-signature product — a direct alternative to standalone contract tools — supporting legally binding signatures across document types. - Define signature workflows: single and multi-party signing, configurable signing order, decline flows, tamper-evident audit trails, and certificates of completion. - Identify which document types beyond Contracts should support signatures — such as Estimates requiring customer acceptance via signature — and build the right interaction models for each. Catalog & Line Item Management - Own the integration between Documents and the product catalog — ensuring Invoices, Estimates, and other commercial documents can pull line items directly from a merchant's catalog. - Design the ad-hoc line item experience: allowing users to add one-time items inline (e.g., a field service rep creating an invoice on-site for work performed) with a clear, low-friction option to either save the item to their catalog or keep it as a single-use entry. Cross-Functional Collaboration - Work closely with the PIM team to ensure catalog flexibility supports document use cases, including ad-hoc line items and service-based products. - Partner with the Commerce Operations team to ensure document events — invoice issued, estimate accepted — correctly trigger downstream order and transaction workflows. - Collaborate with engineering and design to maintain a high bar for builder performance, accessibility, and mobile responsiveness across all document surfaces. What Success Looks Like - Users can create, send, and collect payment on a professional invoice in under five minutes - The document builder is adopted across all commercial document types, with high template creation and reuse rates - HighLevel's native e-signature product reduces user reliance on third-party contract tools - Automated document pipelines run reliably across all order and transaction events - Ad-hoc line item flows have no meaningful drop-off in invoice completion rates Minimum Qualifications - 8–10 years of product management experience - Experience building document creation, form-builder, or workflow products - Familiarity with payment or billing flows — invoicing, estimates, or financial document lifecycles - Strong UX instincts with a track record of shipping complex, multi-step workflows that feel simple to users - Ability to manage a product surface with significant cross-team dependencies Preferred Qualifications - Experience with e-signature, contract management, or legally binding document workflows - Experience building drag-and-drop, no-code, or AI-assisted visual builders - Background in B2B SaaS products serving small business financial workflows — billing, proposals, or payments - Familiarity with document generation at scale, including templating engines, PDF rendering, and delivery infrastructure Who This Role Is For - PMs who have built at the intersection of documents, workflows, and money — and understand that a great invoice flow is also a great payments flow. - Builder PMs who care deeply about the end-user experience on open-ended creation tools, and know how to reduce complexity without reducing capability. - Product managers energized by the challenge of replacing incumbent point solutions by building something more integrated, more intelligent, and more delightful. Why Should You Join Us? At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company. Join us at HighLevel, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers ## Additional Information Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-Remote We encourage you to review our Privacy Policy before submitting your application ", "summaryDescription" : "Sr. Product Manager - Documents at HighLevel. Skills: Product strategy, Roadmap development, User stories, Cross-functional collaboration. Develop product strategy. Define product roadmap", "postedDate" : "2026-06-15T09:26:26.664", "createdAt" : "2026-06-15T09:26:26.664", "lastUpdated" : "2026-06-16T11:48:21.973", "ingestTimestamp" : "2026-06-16T03:26:55.507", "mongoId" : "6a307f3af292fd229c05665f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Product strategy", "Roadmap development", "User stories", "Cross-functional collaboration", "Roadmap planning" ], "skillCount" : 5, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ad31774d8ee00a0714cd3", "title" : "Regulatory and Start Up Manager", "company" : "IQVIA", "salary" : { "min" : 44400.0, "max" : 66600.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Kaunas, Lithuania", "locations" : [ "Kaunas, Lithuania" ], "timestamp" : "2026-06-14T23:00:45.122", "fingerprint" : "ba0ebdfda8da72e41e84ec252e01acc07fc6aea10ef0d9fb46b6ec8dd8ecbe47", "source" : "workday", "language" : "en", "applyUrl" : "https://iqvia.wd1.myworkdayjobs.com/IQVIA/job/Kaunas-Lithuania/Regulatory-and-Start-Up-Manager---Lithuania_R1550586-1", "externalId" : "R1550586", "locationPoint" : "54.90156,23.90909", "structuredLocations" : [ { "city" : "Kaunas", "country" : "Lithuania", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.8982139,23.9044817" } ], "locationText" : "Kaunas, Lithuania", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Regulatory affairs", "Clinical trials", "Study financial management" ], "hardSkillsList" : [ "Technical writing", "Regulatory writing", "Scientific support" ], "softSkillsList" : [ "Leadership", "Negotiation", "Mentoring" ], "hardSkills" : [ { "name" : "Technical writing", "level" : "intermediate" }, { "name" : "Regulatory writing", "level" : "intermediate" }, { "name" : "Scientific support", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" }, { "name" : "Mentoring" } ], "majorSkills" : "Site activation, Regulatory strategy, Project management", "majorSkillsList" : [ "Site activation", "Regulatory strategy", "Project management" ], "coreResponsibilities" : "Manage delivery of site activation, Manage maintenance activities, Manage regulatory activities, Oversee execution of Site Activation, Oversee Maintenance, Develop Management Plan, Implement Management Plan, Maintain Management Plan, Ensure collaboration across Regulatory & Site Activation, Create technical documentation, Review technical documentation, Create administrative documentation, Review administrative documentation, Provide regulatory support, Provide technical scientific support, Provide guidance of multi-regional programs, Provide oversight of multi-protocol programs, Determine regulatory strategy, Determine parameters for submissions, Identify regulatory complexity, Identify regulatory challenges, Offer creative solutions, Offer practical solutions, Assess regulatory landscape, Review regulatory landscape, Contribute to regulatory intelligence, Execute operational strategy, Maintain clinical study approvals, Maintain authorizations, Review contracts, Negotiate contracts, Review essential documents, Negotiate essential documents, Ensure appropriate quality standards, Mentor colleagues, Coach colleagues, Ensure accurate completion of internal systems, Maintain internal systems, Take lead role in developing relationships, Deliver presentations to clients, Deliver training to clients, Deliver presentations to colleagues, Deliver training to colleagues, Deliver presentations to professional bodies, Deliver training to professional bodies, Involve in budget planning, Involve in budget reviews", "teamCollaboration" : "Study management team; Cross-functional teams", "projectManagementSkills" : [ "Project planning", "Scope management", "Budget management" ], "domainKnowledge" : "Life sciences; Clinical Practice; ICH guidelines; Regulatory requirements", "domainList" : [ "life-sciences", "clinical-practice", "ich-guidelines", "regulatory-requirements" ], "domainSpecificKnowledge" : [ "Life sciences", "Clinical Practice", "ICH guidelines", "Regulatory requirements" ], "toolProficiency" : [ "CTMS" ], "communicationSkills" : "Negotiation skills; Communication skills; Technical writing skills; Regulatory writing skills; Scientific support", "documentationSkills" : "Technical documentation; Administrative documentation; Regulatory documentation", "innovationCreativity" : "Creative solutions", "problemSolvingSkills" : "Issue resolution; Problem solving", "qualificationsBasic" : "Bachelor's Degree Life sciences, 7 years’ relevant experience, experience in an international role, knowledge of GCP, knowledge of ICH guidelines", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Job Overview**_ Direct and manage the delivery of all required site activation, maintenance and regulatory activities for selected studies or multi-protocol programs, including pre-award activities, oversight of the scope of work, budget and resources. _**Essential Functions**_ * Oversee the execution of Site Activation (including pre-award/bid defense activities) and/or Maintenance for assigned projects in accordance with the agreed RSU site activation strategy, adhering to project timelines. * Develop, implement and maintain the Management Plan according to the Scope of Work and Project Plan, within the agreed project strategy, resolving project related issues where required. * Ensure collaboration across Regulatory & Site Activation, including communication with regions and countries, to successfully deliver the agreed project scope in compliance with the RSU Management Plan. * Create and/or review technical and administrative documentation to support business development and enable study initiation and maintenance, as required. Provide specialist regulatory and technical scientific support to facilitate efficient business development, initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements. * Provide overall guidance and oversight of multi-regional and multi-protocol programs during initial start-up and maintenance phase as an integral member of the study management team. * Determine regulatory strategy/expectations and parameters for submissions and all necessary authorizations * Identify regulatory complexity and challenges and offer creative and practical solutions to support the bid process and subsequent execution of the site activation plan. * Assess and review the regulatory landscape and contribute to the collection, interpretation, analysis and dissemination of accurate regulatory intelligence to support assigned studies and wider company, as required. * Execute operational strategy/ expectations for maintenance of clinical study approvals, authorizations and review/ negotiation of contracts and essential documents. Work with Quality Management to ensure appropriate quality standards for the duration of site activation (or Maintenance, as applicable). * Mentor and coach colleagues as required. Ensure accurate completion and maintenance of internal systems (with emphasis on CTMS), databases, tracking tools, timelines and project plans with project specific information. * May take a lead role in developing long standing relationships with preferred IQVIA customers. * Deliver presentations/training to clients, colleagues and professional bodies, as required. May be involved in activities related to monthly study budget planning and reviews. _**Qualifications**_ **Bachelor 's Degree Life sciences 7 years’ relevant experience** in a scientific or clinical environment including demonstrable experience in an international role. * Strong negotiation and communication skills with ability to challenge * Good regulatory and/or technical writing skills * Strong knowledge and ability to apply Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines and applicable regulatory guidelines * Good leadership skills, with ability to motivate, coach and mentor * Excellent understanding of study financial management * Proven ability to work on multiple projects balancing competing priorities In today’s world, continuing to grow and expand your skills is as important as ever. Discover career possibilities and chart your own path at IQVIA. The potential base pay range for this role, when annualized, is 44, 400 EUR - 66, 600 EUR. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. **Employee Referral Payment** Standard Referral Bonus Plan IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [https://jobs.iqvia.com](https://jobs.iqvia.com/) IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is €44 400,00 - €66 600,00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.", "summaryDescription" : "Regulatory and Start Up Manager at IQVIA. Skills: Site activation, Regulatory strategy, Project management. Manage delivery of site activation. Manage maintenance activities", "postedDate" : "2026-06-12T01:34:21.518", "createdAt" : "2026-06-12T01:34:21.060", "lastUpdated" : "2026-06-14T23:00:45.122", "ingestTimestamp" : "2026-06-12T01:34:21.060", "mongoId" : "6a2ad31774d8ee00a0714cd3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://iqvia.wd1.myworkdayjobs.com/IQVIA/job/Kaunas-Lithuania/Regulatory-and-Start-Up-Manager---Lithuania_R1550586-1", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical writing", "Regulatory writing", "Scientific support", "Leadership", "Negotiation", "Mentoring", "Site activation", "Regulatory strategy", "Project management", "Regulatory affairs", "Clinical trials", "Study financial management", "Project planning", "Scope management", "Budget management", "Life sciences", "Clinical Practice", "ICH guidelines", "Regulatory requirements", "CTMS" ], "skillCount" : 20, "jobCategory" : "engineering", "seniorityLevel" : "manager", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c923574d8ee00a09852be", "title" : "Error Resolution", "company" : "SanMar", "industry" : "Retail", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Avondale, AZ", "locations" : [ "Avondale", "AZ" ], "certifications" : [ "SanMar’s Lift Operator Certification" ], "timestamp" : "2026-06-15T13:53:50.398", "fingerprint" : "584dbc8353f308275dcd84ad693321f0331424df4a31544dc2c1800953a82156", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/sanmar/jobs/5164013007?gh_jid=5164013007", "externalId" : "5164013007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Avondale", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4355977,-112.3496020" } ], "locationText" : "Avondale, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "hardSkillsList" : [ "Operate powered equipment", "Lift operation" ], "hardSkills" : [ { "name" : "Operate powered equipment", "level" : "intermediate" }, { "name" : "Lift operation", "level" : "intermediate" } ], "majorSkills" : "Error resolution, Inventory management, Order fulfillment", "majorSkillsList" : [ "Error resolution", "Inventory management", "Order fulfillment" ], "coreResponsibilities" : "Identify and troubleshoot discrepancies, Adjust inventory quantities, Maintain accurate department records, Process ship short orders, Identify, correct, and record mill errors, Review customer orders prior to shipping, Operate powered lift equipment", "teamCollaboration" : "Work within a team", "domainKnowledge" : "Warehouse operations", "domainList" : [ "warehouse-operations" ], "domainSpecificKnowledge" : [ "Warehouse operations" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving; Troubleshoot discrepancies", "specialRequirements" : "Operate powered equipment, Lift up to 60 pounds, Full range of motion, Repetitive hand motions, Climb stairs, Kneel/squat, Bend and carry, Wear Personal Protective Equipment, Work near conveyor systems, Exposure to dust, Exposure to extreme heat, Exposure to extreme cold, Work in hectic environment, Work in fast-paced environment", "outcomesObjectives" : "Complete and ship customer orders; Meet deadlines", "qualificationsBasic" : "High School Diploma or equivalent, Basic English literacy", "qualificationsPreferred" : "1-3 years warehouse experience, SanMar's Lift Operator Certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At SanMar, the work you do makes a difference. Shift: 12:30PM-9:00PM Pay: $18.00 + $1.00 Shift Differential = $19.00 What's the Short Version? The Error Resolution role researches and resolves any discrepancies with shipments, locations, or product. They are responsible for quickly and accurately locating missing product to complete and ship customer orders in a timely fashion. What Will You Be Doing? • Identify and troubleshoot discrepancies with shipments, inventory and orders and adjust inventory quantities. • Maintain accurate department records. • Understand and accurately processes ship short orders. • Properly identify, correct, and record mill errors. • Review selected customer orders prior to shipping. • May be required to operate powered lift equipment. What Are We Looking For? • High School Diploma or equivalent • 1-3 years of warehouse experience is preferred • Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information • Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers • May be required to complete and maintain SanMar’s Lift Operator Certification in compliance with OSHA recommendation • Demonstrates ability to follow directions and change priorities or job duties as business needs require • Excellent problem-solving skills • Demonstrated verbal and written communication skills • Strong attention to detail • Ability to work in high demand, high volume environment and meet deadlines • Must have exemplary performance in regard to attendance, accuracy and productivity • Excellent organization skills; demonstrating the ability to multi-task and prioritize daily responsibilities • Comprehends verbal and written instructions • Able to work both independently and within a team • Essential days or overtime may be required What's Our Offer? Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal Protective Equipment such as a protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.", "summaryDescription" : "Error Resolution at SanMar. Skills: Error resolution, Inventory management, Order fulfillment. Identify and troubleshoot discrepancies. Adjust inventory quantities", "postedDate" : "2026-06-14T05:56:12.832", "createdAt" : "2026-06-14T05:56:12.832", "lastUpdated" : "2026-06-15T13:53:50.398", "ingestTimestamp" : "2026-06-14T05:56:12.832", "mongoId" : "6a2c923574d8ee00a09852be", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Operate powered equipment", "Lift operation", "Error resolution", "Inventory management", "Order fulfillment", "Warehouse operations", "SanMar’s Lift Operator Certification" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc38274d8ee00a0a09958", "title" : "Senior Platform Firmware and Bring-up Engineer", "company" : "Cowboy Space Corp.", "industry" : "General Engineering", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Platform Firmware and Bring-up Engineer in San Carlos, United States, adjusted for industry and company size." }, "location" : "San Carlos, California", "locations" : [ "San Carlos, California" ], "timestamp" : "2026-06-15T06:56:57.350", "fingerprint" : "60f1b08c4480178e718511c2692b16e249633b06cba853cd08db448bfac4050e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/cowboyspace/118c3594-1ad8-4a68-93c7-ee66b5523904/application", "externalId" : "118c3594-1ad8-4a68-93c7-ee66b5523904", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Carlos", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.5049360,-122.2618230" } ], "locationText" : "San Carlos, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "C/C++, Python, FPGA, CPLD, OpenBMC, Redfish, IPMI, PCIe, I2C, SPI, UART, GPIO, JTAG", "professionalSkills" : [ "System management", "Autonomous recovery" ], "hardSkillsList" : [ "Platform firmware", "Board management", "System bring-up", "Low-level boot sequencing", "Power sequencing", "Reset orchestration", "Watchdog functionality", "Telemetry", "BMC firmware", "Management stacks", "Platform management interfaces", "Hardware/firmware interactions", "Fault recovery", "Autonomous reboot", "Secure boot", "Firmware update", "System attestation" ], "hardSkills" : [ { "name" : "Platform firmware", "level" : "intermediate" }, { "name" : "Board management", "level" : "intermediate" }, { "name" : "System bring-up", "level" : "intermediate" }, { "name" : "Low-level boot sequencing", "level" : "intermediate" }, { "name" : "Power sequencing", "level" : "intermediate" }, { "name" : "Reset orchestration", "level" : "intermediate" }, { "name" : "Watchdog functionality", "level" : "intermediate" }, { "name" : "Telemetry", "level" : "intermediate" }, { "name" : "BMC firmware", "level" : "intermediate" }, { "name" : "Management stacks", "level" : "intermediate" }, { "name" : "Platform management interfaces", "level" : "intermediate" }, { "name" : "Hardware/firmware interactions", "level" : "intermediate" }, { "name" : "Fault recovery", "level" : "intermediate" }, { "name" : "Autonomous reboot", "level" : "intermediate" }, { "name" : "Secure boot", "level" : "intermediate" }, { "name" : "Firmware update", "level" : "intermediate" }, { "name" : "System attestation", "level" : "intermediate" } ], "majorSkills" : "Platform firmware, Board bring-up, FPGA logic, BMC firmware", "majorSkillsList" : [ "Platform firmware", "Board bring-up", "FPGA logic", "BMC firmware" ], "coreResponsibilities" : "Develop platform firmware, Maintain platform firmware, Develop board management infrastructure, Maintain board management infrastructure, Own system bring-up, Own low-level boot sequencing, Design FPGA logic, Implement FPGA logic, Design CPLD logic, Implement CPLD logic, Develop BMC firmware, Customize BMC firmware, Develop management stacks, Implement platform management interfaces, Maintain platform management interfaces, Debug hardware/firmware interactions, Develop fault recovery, Develop autonomous reboot", "teamCollaboration" : "Collaborate with hardware teams; Collaborate with validation teams; Collaborate with thermal teams; Collaborate with systems teams", "domainKnowledge" : "Orbital economy infrastructure; Satellite systems; On-orbit compute; Infrared lasers; Space-to-earth transmission; Space-to-space transmission; Optical data transmission; Space infrastructure; Aerospace; Defense organizations; Embedded systems; Platform initialization; Boot architectures; Hardware communication interfaces; Board level debugging; System level debugging; Server platforms; AI infrastructure; High-performance compute; PCIe initialization; Accelerator bring-up; Remote management; Fleet-scale telemetry; Secure boot architectures; Firmware security architectures; Radiation-tolerant design; Fault-resilient design; Space technology export regulations; ITAR", "domainList" : [ "orbital-economy-infrastructure", "satellite-systems", "on-orbit-compute", "infrared-lasers", "space-to-earth-transmission", "space-to-space-transmission", "optical-data-transmission", "space-infrastructure", "aerospace", "defense-organizations", "embedded-systems", "platform-initialization", "boot-architectures", "hardware-communication-interfaces", "board-level-debugging", "system-level-debugging", "server-platforms", "ai-infrastructure", "high-performance-compute", "pcie-initialization", "accelerator-bring-up", "remote-management", "fleet-scale-telemetry", "secure-boot-architectures", "firmware-security-architectures", "radiation-tolerant-design", "fault-resilient-design", "space-technology-export-regulations", "itar" ], "domainSpecificKnowledge" : [ "Orbital economy infrastructure", "Satellite systems", "On-orbit compute", "Infrared lasers", "Space-to-earth transmission", "Space-to-space transmission", "Optical data transmission", "Space infrastructure", "Aerospace", "Defense organizations", "Embedded systems", "Platform initialization", "Boot architectures", "Hardware communication interfaces", "Board level debugging", "System level debugging", "Server platforms", "AI infrastructure", "High-performance compute", "PCIe initialization", "Accelerator bring-up", "Remote management", "Fleet-scale telemetry", "Secure boot architectures", "Firmware security architectures", "Radiation-tolerant design", "Fault-resilient design", "Space technology export regulations", "ITAR" ], "toolProficiency" : [ "Xilinx", "Altera" ], "problemSolvingSkills" : "Systems-level problem-solving", "specialRequirements" : "U. S. citizen, Lawful permanent resident, Protected individual", "qualificationsBasic" : "Hands-on experience embedded systems, Platform firmware experience, BMC development experience, Hardware bring-up experience, Proficiency in C/C++, Proficiency in Python, Deep understanding platform initialization, Deep understanding boot architectures, Familiarity I2C, Familiarity SPI, Familiarity UART, Familiarity GPIO, Familiarity JTAG, Experience debugging hardware/software interactions, Familiarity FPGA development workflows, Familiarity CPLD development workflows, Xilinx platforms, Altera platforms, Systems-level debugging skills, Problem-solving skills", "qualificationsPreferred" : "Experience server platforms, Experience AI infrastructure, Experience high-performance compute systems, Familiarity PCIe initialization, Accelerator bring-up experience, Experience remote management, Experience fleet-scale telemetry systems, Knowledge secure boot, Knowledge attestation, Knowledge firmware security architectures, Familiarity radiation-tolerant system design, Familiarity fault-resilient system design", "workSiteFlexibility" : "Onsite", "rawDescription" : "Cowboy Space Corp. is building the infrastructure to power and connect the orbital economy. Our satellites operate in Low Earth Orbit to collect sunlight and enable a new class of capabilities—from powering on-orbit compute, to transmitting energy via infrared lasers (space-to-earth and space-to-space), powering on-orbit compute to delivering secure, high-bandwidth optical data. By rethinking how energy and data are generated and distributed in space, we’re unlocking entirely new ways to operate both in orbit and on Earth. Founded in 2024 by Baiju Bhatt (co-founder of Robinhood), Cowboy Space Corp. is backed by leading investors and built by a team from top aerospace and defense organizations. We’re moving quickly to solve complex technical challenges and build a new category of space infrastructure. THE ROLE This role sits at the boundary between hardware and software. You will work across platform firmware, FPGA logic, board bring-up, system management, and autonomous recovery systems to ensure reliable operation from first power-on through orbital deployment. Responsibilities - Develop and maintain platform firmware and board management infrastructure for advanced compute systems. - Own system bring-up and low-level boot sequencing for custom hardware platforms. - Design and implement FPGA/CPLD logic for power sequencing, reset orchestration, watchdog functionality, and telemetry. - Develop and customize BMC firmware and management stacks using OpenBMC and related technologies. - Implement and maintain platform management interfaces including Redfish and/or IPMI. - Debug complex hardware/firmware interactions across CPUs, GPUs, PCIe fabrics, and networking devices. - Collaborate closely with hardware, validation, thermal, and systems teams during bring-up and deployment. - Develop fault recovery and autonomous reboot for remote orbital systems. - Support secure boot, firmware update, and system attestation architectures. QUALIFICATIONS - Hands-on experience in embedded systems, platform firmware, BMC development, or hardware bring-up engineering. - Strong proficiency in C/C++ and Python. - Deep understanding of platform initialization and boot architectures. - Strong familiarity with hardware communication interfaces including I2C, SPI, UART, GPIO, and JTAG. - Experience debugging hardware/software interactions at board and system level. - Familiarity with FPGA or CPLD development workflows using Xilinx or Altera platforms. - Strong systems-level debugging and problem-solving skills. PREFERRED QUALIFICATIONS - Experience with server platforms, AI infrastructure, or high-performance compute systems. - Familiarity with PCIe initialization and accelerator bring-up. - Experience with remote management and fleet-scale telemetry systems. - Knowledge of secure boot, attestation, and firmware security architectures. - Familiarity with radiation-tolerant or fault-resilient system design. Why This Role Is Different - Own critical hardware systems, not just a small component - Fast iteration cycles with direct path from design to hardware testing - Work closely across disciplines in a tightly integrated team - High autonomy and ownership with real impact on the spacecraft - Opportunity to help define hardware systems for a new class of space infrastructure COMPENSATION AND BENEFITS The salary range for this position is $170,000 – $235,000 annually. The actual base salary offered will depend on factors such as job-related skills, experience, qualifications, and internal equity. - Equity in Cowboy Space Corp. - Employees and their eligible dependents may enroll in medical, dental, and vision insurance - 401(k) retirement savings plan - Paid time off - 10 paid holidays per calendar year - Paid parental leave - Relocation assistance if applicable - Daily lunch in the office and a fully stocked kitchen with beverages and snacks ITAR Requirements - Export Control Requirement: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), applicants must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here https://deccs.pmddtc.state.gov/deccs. Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Cowboy Space Corp.’s discretion. Cowboy Space Corp. is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Cowboy Space Corp. is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions relating to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.", "summaryDescription" : "Senior Platform Firmware and Bring-up Engineer at Cowboy Space Corp.. Skills: Platform firmware, Board bring-up, FPGA logic, BMC firmware. Develop platform firmware. Maintain platform firmware", "createdAt" : "2026-06-13T23:55:31.010", "lastUpdated" : "2026-06-15T06:56:57.350", "ingestTimestamp" : "2026-06-13T23:55:31.010", "mongoId" : "6a2cc38274d8ee00a0a09958", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Platform firmware", "Board management", "System bring-up", "Low-level boot sequencing", "Power sequencing", "Reset orchestration", "Watchdog functionality", "Telemetry", "BMC firmware", "Management stacks", "Platform management interfaces", "Hardware/firmware interactions", "Fault recovery", "Autonomous reboot", "Secure boot", "Firmware update", "System attestation", "Board bring-up", "FPGA logic", "System management", "Autonomous recovery", "Orbital economy infrastructure", "Satellite systems", "On-orbit compute", "Infrared lasers", "Space-to-earth transmission", "Space-to-space transmission", "Optical data transmission", "Space infrastructure", "Aerospace", "Defense organizations", "Embedded systems", "Platform initialization", "Boot architectures", "Hardware communication interfaces", "Board level debugging", "System level debugging", "Server platforms", "AI infrastructure", "High-performance compute", "PCIe initialization", "Accelerator bring-up", "Remote management", "Fleet-scale telemetry", "Secure boot architectures", "Firmware security architectures", "Radiation-tolerant design", "Fault-resilient design", "Space technology export regulations", "ITAR", "Xilinx", "Altera" ], "skillCount" : 52, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cf9d174d8ee00a0a9c0df", "title" : "Lease Up and Administrative Specialist", "company" : "Boulder Housing Partners", "industry" : "Nonprofit Organization Management", "salary" : { "min" : 24.0, "max" : 28.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boulder, Colorado, United States", "locations" : [ "Boulder, Colorado, United States" ], "certifications" : [ "Valid Colorado Driver's License" ], "timestamp" : "2026-06-15T21:56:17.089", "fingerprint" : "b12ee296eb1e53219d8115ad12616294fbdd5c93f59bcc79b04058a023fe7b0b", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/31F8DF4103/apply", "externalId" : "31F8DF4103", "industryFunction" : { }, "locationPoint" : "46.23659,-112.12083", "structuredLocations" : [ { "city" : "Boulder", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0149856,-105.2705450" } ], "locationText" : "Boulder, Colorado, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Office Suite, Word, Excel, Outlook, PowerPoint, Yardi", "professionalSkills" : [ "Administrative support", "Customer service", "Data entry", "Record keeping", "Office management" ], "hardSkillsList" : [ "Data entry accuracy" ], "hardSkills" : [ { "name" : "Data entry accuracy", "level" : "intermediate" } ], "majorSkills" : "Administrative support, Property management software, Customer interaction", "majorSkillsList" : [ "Administrative support", "Property management software", "Customer interaction" ], "coreResponsibilities" : "Provide administrative support to the leasing team, Answer phones and respond to inquiries, Greet residents and prospective residents, Schedule appointments and tours, Process applications and lease agreements, Maintain resident files and records, Assist with resident move-ins and move-outs, Collect and post rent payments, Coordinate with maintenance staff for work orders, Prepare reports as needed, Perform general office duties", "teamCollaboration" : "Leasing team; Maintenance staff", "domainKnowledge" : "Property management; Leasing processes; Fair Housing laws", "domainList" : [ "property-management", "leasing-processes", "fair-housing-laws" ], "domainSpecificKnowledge" : [ "Property management", "Leasing processes", "Fair Housing laws" ], "toolProficiency" : [ "Microsoft Office Suite", "Yardi" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Record keeping; Lease agreements", "specialRequirements" : "Valid Driver's License", "qualificationsBasic" : "High School diploma or GED, Two years of experience in an administrative or customer service role, Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Experience with Yardi or similar property management software, Valid Colorado Driver's License", "qualificationsPreferred" : "Associate's degree or higher, Bilingual in Spanish and English", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you looking for a position at a mission-driven, innovative organization with great benefits? If so, join Boulder Housing Partners! We are a PERA employer and offer great public employee retirement benefits, work-life balance, and flexible schedules. We build, own, and manage affordable housing in the City of Boulder, bringing together staff and stakeholders from diverse backgrounds to accomplish a common goal. **JOB OBJECTIVE:** Under general supervision, the Lease Up and Administrative Specialist is a floating position that manages the lease up process for new construction and renovations at BHP and supports the property management department by providing high quality customer service to our clients and staff. Functions include interest list and/or waitlist management, coordination with other Leasing Specialists for the marketing, eligibility determinations, showing apartments, completing file documentation, compliance and reporting, responding to calls and emails, filling in for property manager as needed and other related property management duties as required. **HIRING RANGE:** $24-$28/hour ($49,920-$58,240) DOQ Applications will be accepted through June 29th, 2026. **WHAT IT'S LIKE TO WORK WITH US:** If your goal is to help build diverse and inclusive communities by providing homes, creating community and changing lives, consider joining us at BHP. We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy: Medical, dental, vision health plans Retirement benefits that includes PERA defined benefit plan plus 401k and 457 plans Paid life insurance Employee wellness program Long term disability 13 paid holidays per year plus vacation and sick leave Five Fridays off during the summer Excellent work-life programs, such as flexible schedules, training opportunities, and more **MINIMUM REQUIREMENTS:** High school diploma or equivalent. Strong organizational experience. Experience with data entry and database management. Ability to accurately verify multiple sources of information and make assessments. Demonstrated ability to communicate with internal and external customers; proven composure in difficult situations; ability to manage and resolve conflict effectively. Attention to detail. Ability to work with diverse populations. Interest, desire, ability and commitment to provide excellent customer service in person and over the telephone. Ability to work independently, take initiative, handle multiple tasks simultaneously, and to assume responsibility for completion of complex workload without close supervision. Acceptable background information, including criminal history. Valid Colorado driver's license and acceptable motor vehicle record. **DESIRED QUALIFICATIONS:** Experience with housing software, particularly Yardi. Some knowledge or experience with electronic filing systems. Customer Service experience. Bilingual Spanish/English. **DUTIES AND RESPONSIBILITIES:** 1. Manage all aspects of leasing vacant units with emphasis on new construction and renovation projects while following BHP's policies and procedures. This includes the following: * Respond to inquiries from potential residents in a timely, professional and engaging manner via telephone and walk-ins * Schedule appointments for apartment tours * Drive the leasing process to exceed monthly leasing goals * Track and enter all traffic into Yardi * Track unit availability and unit assignment for each applicant * Process and maintain waitlists and interest * Process applications for housing * Conduct landlord references * Conduct background checks * Check files for eligibility criteria * Scan all documentation into File Vision upon receiving and recycle immediately * Show available units * Conduct pre-leasing inspections of vacant units to ensure units are ready to show and in move-in condition. 2. Assist with the processing of all paperwork and mailings related to leasing and, recertifications and other property management duties. This includes the following: * Process applications and recertifications, send any required notification to applicants and/or residents * Communicate with applicants/residents about status of their application/recertification process * Mail, fax, or email documents and track return of documents * Review forms for accuracy and completeness. Research and obtain missing information as needed * Organize paperwork and assist as requested * Track traffic, enter data into Yardi software system * Maintain organized ETR (Electronic Tenant Record) 3. Assist property managers by: * Holding office hours as needed * Providing customer service in person, by phone, by email, or as applicable * Returning calls and emails as needed * Posting notices at sites * Transporting payments to BHP * File Vision scanning and accuracy 4. Assist property managers with applicant/resident issues, including: * Monitor rent and security deposit collection at move in * Complete move in process with applicant/resident, including unit check in form at move in * Assist with applicant/resident issues, requests and communications * Working knowledge of reasonable accommodation situations under Section 504 5\\. Assist with all other paperwork issues, including filing and reporting requirements for the funders and program administrators. 6\\. Performs other administrative related duties as required by management to meet the needs of the department and BHP. 7\\. Collaborate with the Director of Property Management, Property Manager and Regional Property Manager on assigned tasks and special projects. 8\\. Train and mentor other staff members as needed, ensuring they understand their roles and responsibilities. 9\\. Regular, predictable attendance is an essential function of this position. 10\\. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Is responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment. Generally, duties and responsibilities are listed from most to least critical or time consuming. Boulder Housing Partners is committed to hiring employees who provide good customer service; our employees communicate courteously and responsively and provide effective and efficient service to the public and co-workers. **CHAIN OF SUPERVISION** (1) TITLE OF IMMEDIATE SUPERVISORS: Director of Property Management, Regional Property Manager and/or Property Manager Your immediate supervisor is the Director of Property Management. However, you may also report to the Property Manager and Regional Property Manager when assigned to their teams for special projects. (2) TITLE (S) OF POSITION (S) OVER WHICH THIS POSITION HAS DIRECT SUPERVISION: N/A **MACHINES AND EQUIPMENT USED IN WORK INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:** Computer, printer, postage machine, telephone, photocopy machine, scanners, facsimile machine, and calculator/adding machine. **WORKING CONDITIONS** **Physical Demands:** This position works in an office setting. In the office, it is primarily sedentary physical work requiring lifting a maximum of 30 pounds; occasional lifting, carrying, walking, bending over (to file) and standing. Extensive data entry. Frequent hand/eye coordination and finger dexterity to operate personal computer, adding machine, and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and customers. **Work Environment:** Works in a clean, comfortable office environment. Non-private office. **Equipment Used:** Frequently uses standard office equipment including personal computers, adding machines, calculators, printers, shredders, electronic date stamp, fax and copy machines. **HISTORY:** Founded in 1966, Boulder Housing Partners (BHP) is known for creative and award-winning approaches. BHP’s goal is to make living in Boulder possible and affordable, regardless of income. We are committed to fostering a healthy sense of community in every property we develop. We are an inclusive organization that operates creatively, decisively, and effectively, with strong and consistent values and an understanding that housing is as much about people as it is about place. We build, own and manage 33% of the total inventory of affordable housing in Boulder, making a strong contribution to City Council's goal that 10% of all housing is permanently affordable. Our commitment to the organizational stewardship of assets involves fostering a caring and supportive work environment for our most valuable asset \\- our employees. We realize that our mission can only be realized with a team of dedicated and passionate people. BHP provides professional development opportunities as well as a generous benefits package that includes medical, dental, vision, life insurance, paid holidays and personal days, as well as retirement benefits. Our culture promotes work-life balance and opportunities to engage in healthy lifestyle activities. BHP is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.", "summaryDescription" : "Lease Up and Administrative Specialist at Boulder Housing Partners. Skills: Administrative support, Property management software, Customer interaction. Provide administrative support to the leasing team. Answer phones and respond to inquiries", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T18:54:39.698", "lastUpdated" : "2026-06-15T21:56:17.089", "ingestTimestamp" : "2026-06-14T18:54:39.698", "mongoId" : "6a2cf9d174d8ee00a0a9c0df", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/31F8DF4103", "salaryAnnualMin" : 49920, "salaryAnnualMax" : 58240, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry accuracy", "Administrative support", "Property management software", "Customer interaction", "Customer service", "Data entry", "Record keeping", "Office management", "Property management", "Leasing processes", "Fair Housing laws", "Valid Colorado Driver's License", "Microsoft Office Suite", "Yardi" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051f4f292fd229cf09809", "title" : "Issue Resolution Officer", "company" : "Moniepoint", "industry" : "FinTech", "salary" : { "min" : 3500000.0, "max" : 5500000.0, "currency" : "NGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Issue Resolution Officer in Lagos, Nigeria, adjusted for the FinTech industry and company size." }, "location" : "Lagos, Nigeria", "locations" : [ "Lagos", "Nigeria" ], "timestamp" : "2026-06-16T07:19:39.365", "fingerprint" : "3068539e77b6d755484eb46ac497c0ca11ab46808c47766d10d0d0c57f87e6d7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/moniepoint/jobs/4027336101", "externalId" : "4027336101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lagos", "country" : "Nigeria", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "6.4550575,3.3941795" } ], "locationText" : "Lagos, Nigeria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate value realization", "rawDescription" : "Who We Are Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. Job Purpose The Issue Resolution Officer is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The issue resolution officer is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers' experience can be further optimized based on analysis of the issue log or customer requests. Responsibilities Have a good understanding of the organisation’s products Provide quick and high-quality customer service through prompt and valuable responses to customer queries. Ensure every customer support request is logged for tracking Lower support tickets by working with the product team to identify and eliminate recurring issues. Guide customers on product usage while driving customer self-sufficiency. Solicit client feedback on product features and capabilities Qualifications Bachelor’s degree in any related field 1-2 years customer-facing experience at a financial institution or a high-growth software development company. Have a good understanding of card disputes ( Banking experience or other related fields) Ability to work in a fast-paced, entrepreneurial, results-oriented culture. Ability to think analytically to solve customer problems Customer Empathy Listening and communication skills Service-oriented mindset Ability to grasp basic technical concepts. What we can offer you Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.", "summaryDescription" : "Issue Resolution Officer at Moniepoint. Manage customer relationships. Drive customer retention", "postedDate" : "2026-06-15T23:19:52.004", "createdAt" : "2026-06-15T23:19:52.004", "lastUpdated" : "2026-06-16T07:19:39.365", "ingestTimestamp" : "2026-06-15T23:19:52.004", "mongoId" : "6a3051f4f292fd229cf09809", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25242a74d8ee00a00e11fe", "title" : "Problem Solver", "company" : "Rwazi", "industry" : "Executive", "location" : "Global (Remote)", "locations" : [ "Global (Remote)" ], "timestamp" : "2026-06-13T08:41:08.840", "fingerprint" : "3cb000134ebb8630890eed53958a925acfe2a06a80e1984b229acbd1cd0d75ac", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/rwazi/91503ec1-49df-488a-bb69-dc7a7ee3facc/application", "externalId" : "91503ec1-49df-488a-bb69-dc7a7ee3facc", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States; Canada", "employmentType" : "FULL_TIME", "professionalSkills" : [ "System building", "Problem solving" ], "hardSkillsList" : [ "System building" ], "hardSkills" : [ { "name" : "System building", "level" : "intermediate" } ], "majorSkills" : "Problem solving, System building", "majorSkillsList" : [ "Problem solving", "System building" ], "coreResponsibilities" : "Solve problems that have never been solved, Build systems that make solutions run, Move to the next problem", "domainKnowledge" : "Decision AI; AI datasets", "domainList" : [ "decision-ai", "ai-datasets" ], "domainSpecificKnowledge" : [ "Decision AI", "AI datasets" ], "innovationCreativity" : "Create new categories; Build systems", "problemSolvingSkills" : "Solve problems; Generate options; Find a way forward", "outcomesObjectives" : "Solve problems nobody else could; Build systems that run without you; Change how business is done", "qualificationsBasic" : "Take full ownership of outcomes, Generate options when doors close, Resourceful to the point of art, Deliver more with less, Find a way forward anyway", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Before you read any further, this is probably not for you. Most people are looking for a role. We are looking for a type of person. That person is wired differently. When everyone else is heading for the exit, they are walking back in. When there is no playbook, they write one overnight. When they hear \"it can't be done,\" they hear a deadline. They do not wait for permission, budget, or instructions. They find a way, and when there is no way, they make one. They are rare. Most companies mistake them for rebels, misfits, or troublemakers right up until they solve a problem nobody else could. We built Rwazi around them. This page exists to find more. WHAT RWAZI IS Rwazi is a Decision AI company. Fortune 500 enterprises run their biggest decisions through us, and the world's most advanced AI companies come to us when they need the most complex AI datasets on earth. We are creating a category that did not exist, and the pace of that creation shapes everything about how we operate. That speed is the point. It is also why we hire the way we do. THE ROLE There is no title. There is no department. There is no job description in the normal sense, because the job is the part of Rwazi that is hardest right now. You will be handed problems that have never been solved, by us or by anyone. No precedent, no expert to call, no process to follow. Your job is to solve them anyway, and then build the system that makes your solution run without you, so you can move to the next one. Solving is the entry fee. Systematizing is the job. The scope has no edges. What you work on this quarter may not exist as a concept today. HOW WE WILL KNOW YOU Nothing on your résumé will save you here. The MBA will not save you. The certifications will not save you. The decade spent doing something that looks similar will not save you, because nothing here looks like anything for long. The difference between people who thrive here and people who do not was never on paper. So we will not ask where you worked or what you studied. What does predict success is a pattern. We have seen it often enough that we can recognize it almost immediately. You take full ownership of outcomes. When something breaks, your first move is toward it, never away, and never toward an explanation of whose fault it was. You generate options relentlessly; when ten doors close, you have already found the eleventh. You are resourceful to the point of art, delivering more with less and never confusing motion with results. You are unreasonably resourceful. When resources are scarce, timelines are absurd, information is incomplete, and everyone else is explaining why something cannot be done, you have a habit of finding a way forward anyway. If you read that and felt recognized, keep going. If you read it and felt tired, stop here. Both reactions are correct. For the right person, this environment feels less like a job and more like being dropped into the middle of an expedition. Every day presents a new challenge. Every solved problem reveals a larger one behind it. Every breakthrough expands what becomes possible. Some people find that exhausting. Others spend their entire careers searching for it. THE HONEST PART This will be the most demanding thing you have ever done. The pace does not slow down; it compounds. The problems do not get easier; they get bigger, because every one you solve raises the ceiling. Most excellent people, people who have succeeded everywhere else, would not last here, and we say that with genuine respect for them. We are not selling comfort. We are offering the arena: the hardest problems, total ownership, zero bureaucracy between you and the outcome, and a seat on the small team changing how business is done in the 21st century. For a specific kind of person, that trade is the best one available anywhere. You know if you are that person. WHAT YOU GET The mission. You are not joining a category. You are building one. The arena. Unsolved problems, real authority, and results that are visibly, undeniably yours. The opportunity. Most companies hire specialists to operate inside systems that already exist. We are offering the opportunity to become one of the people who creates the systems everyone else will eventually operate inside. The growth. Not the kind measured in training programs, promotions, and corporate ladders. The kind that comes from repeatedly facing problems that appear impossible and discovering that they are not. The upside. Compensation is solid, and it grows with what you unlock: when the problems you solve open new ground for Rwazi, they open new ground for you. But if that is the sentence you read twice, this is not your page. The rarest thing we offer is the work itself. Problems this hard, with this much ownership, exist almost nowhere, and the person we want already knows that is the real prize. The structure simply makes sure that when you deliver, you benefit. HOW TO APPLY No cover letter. No keyword résumé. No application form in the normal sense. The application is the Gauntlet. Most people will not finish it. That is the point. Enter the Gauntlet → https://extendedforms.io/s/Vmqy9 If we see what we are looking for, your first conversation with us will be a live problem, not an interview. Rwazi is an equal opportunity employer. We evaluate on one axis: can you solve the problem. Visit the Gauntlet here:", "summaryDescription" : "Problem Solver at Rwazi. Skills: Problem solving, System building. Solve problems that have never been solved. 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Cross-functional teams", "projectManagementSkills" : [ "Project planning", "Scope management", "Timeline management" ], "domainKnowledge" : "Clinical trial regulations; GCP; ICH guidelines", "domainList" : [ "clinical-trial-regulations", "gcp", "ich-guidelines" ], "domainSpecificKnowledge" : [ "Clinical trial regulations", "GCP", "ICH guidelines" ], "toolProficiency" : [ "CTMS" ], "communicationSkills" : "Negotiation skills; Communication skills; Technical writing; Regulatory writing; Presentations; Training", "documentationSkills" : "Technical documentation; Administrative documentation", "problemSolvingSkills" : "Resolve project issues; Identify challenges; Offer solutions", "qualificationsBasic" : "Bachelor's Degree Life sciences, 7 years relevant experience, Demonstrable experience in international role, Knowledge of GCP, Knowledge of ICH guidelines, Ability to apply GCP, Ability to apply ICH guidelines, Understanding of study financial management", "qualificationsPreferred" : "Experience in a clinical environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Job Overview**_ Direct and manage the delivery of all required site activation, maintenance and regulatory activities for selected studies or multi-protocol programs, including pre-award activities, oversight of the scope of work, budget and resources. _**Essential Functions**_ * Oversee the execution of Site Activation (including pre-award/bid defense activities) and/or Maintenance for assigned projects in accordance with the agreed RSU site activation strategy, adhering to project timelines. * Develop, implement and maintain the Management Plan according to the Scope of Work and Project Plan, within the agreed project strategy, resolving project related issues where required. * Ensure collaboration across Regulatory & Site Activation, including communication with regions and countries, to successfully deliver the agreed project scope in compliance with the RSU Management Plan. * Create and/or review technical and administrative documentation to support business development and enable study initiation and maintenance, as required. Provide specialist regulatory and technical scientific support to facilitate efficient business development, initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements. * Provide overall guidance and oversight of multi-regional and multi-protocol programs during initial start-up and maintenance phase as an integral member of the study management team. * Determine regulatory strategy/expectations and parameters for submissions and all necessary authorizations * Identify regulatory complexity and challenges and offer creative and practical solutions to support the bid process and subsequent execution of the site activation plan. * Assess and review the regulatory landscape and contribute to the collection, interpretation, analysis and dissemination of accurate regulatory intelligence to support assigned studies and wider company, as required. * Execute operational strategy/ expectations for maintenance of clinical study approvals, authorizations and review/ negotiation of contracts and essential documents. Work with Quality Management to ensure appropriate quality standards for the duration of site activation (or Maintenance, as applicable). * Mentor and coach colleagues as required. Ensure accurate completion and maintenance of internal systems (with emphasis on CTMS), databases, tracking tools, timelines and project plans with project specific information. * May take a lead role in developing long standing relationships with preferred IQVIA customers. * Deliver presentations/training to clients, colleagues and professional bodies, as required. May be involved in activities related to monthly study budget planning and reviews. _**Qualifications**_ **Bachelor 's Degree Life sciences 7 years’ relevant experience** in a scientific or clinical environment including demonstrable experience in an international role. * Strong negotiation and communication skills with ability to challenge * Good regulatory and/or technical writing skills * Strong knowledge and ability to apply Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines and applicable regulatory guidelines * Good leadership skills, with ability to motivate, coach and mentor * Excellent understanding of study financial management * Proven ability to work on multiple projects balancing competing priorities In today’s world, continuing to grow and expand your skills is as important as ever. Discover career possibilities and chart your own path at IQVIA. The potential base pay range for this role, when annualized, is 44, 400 EUR - 66, 600 EUR. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. **Employee Referral Payment** Standard Referral Bonus Plan IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at . IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. 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"locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Site activation", "Regulatory affairs", "Study initiation", "Clinical trials", "Business development", "Regulatory intelligence", "Contract negotiation", "Financial management" ], "hardSkillsList" : [ "Regulatory strategy", "Technical writing", "GCP", "ICH guidelines", "Study financial management" ], "softSkillsList" : [ "Leadership", "Mentoring", "Coaching", "Negotiation" ], "hardSkills" : [ { "name" : "Regulatory strategy", "level" : "intermediate" }, { "name" : "Technical writing", "level" : "intermediate" }, { "name" : "GCP", "level" : "intermediate" }, { "name" : "ICH guidelines", "level" : "intermediate" }, { "name" : "Study financial management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Coaching" }, { "name" : "Negotiation" } ], "majorSkills" : "Regulatory affairs, Site activation, 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regulatory landscape, Review regulatory landscape, Contribute to collection of regulatory intelligence, Contribute to interpretation of regulatory intelligence, Contribute to analysis of regulatory intelligence, Contribute to dissemination of regulatory intelligence, Execute operational strategy, Maintain clinical study approvals, Maintain authorizations, Review contracts, Negotiate contracts, Review essential documents, Negotiate essential documents, Ensure appropriate quality standards, Mentor colleagues, Coach colleagues, Ensure accurate completion of internal systems, Maintain internal systems, Complete databases, Maintain databases, Complete tracking tools, Maintain tracking tools, Complete timelines, Maintain timelines, Complete project plans, Maintain project plans, Take a lead role in developing relationships, Deliver presentations to clients, Deliver presentations to colleagues, Deliver presentations to professional bodies, Deliver training to clients, Deliver training to colleagues, Deliver training to professional bodies, Involve in monthly study budget planning, Involve in monthly study budget reviews", "teamCollaboration" : "Study management team; Cross-functional teams", "projectManagementSkills" : [ "Project planning", "Scope management", "Budget management", "Resource planning" ], "domainKnowledge" : "Clinical Practice; ICH guidelines; Regulatory requirements; Clinical trials", "domainList" : [ "clinical-practice", "ich-guidelines", "regulatory-requirements", "clinical-trials" ], "domainSpecificKnowledge" : [ "Clinical Practice", "ICH guidelines", "Regulatory requirements", "Clinical trials" ], "toolProficiency" : [ "CTMS" ], "communicationSkills" : "Communication skills; Negotiation skills; Presentation skills; Training delivery", "documentationSkills" : "Technical documentation; Administrative documentation; Regulatory documentation", "innovationCreativity" : "Creative solutions", "problemSolvingSkills" : "Problem resolution", "qualificationsBasic" : "Bachelor's Degree Life sciences, 7 years relevant experience, Experience in a scientific or clinical environment, Demonstrable experience in an international role, Knowledge of GCP, Knowledge of ICH guidelines", "qualificationsPreferred" : "Experience in clinical trial management", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Job Overview**_ Direct and manage the delivery of all required site activation, maintenance and regulatory activities for selected studies or multi-protocol programs, including pre-award activities, oversight of the scope of work, budget and resources. _**Essential Functions**_ * Oversee the execution of Site Activation (including pre-award/bid defense activities) and/or Maintenance for assigned projects in accordance with the agreed RSU site activation strategy, adhering to project timelines. * Develop, implement and maintain the Management Plan according to the Scope of Work and Project Plan, within the agreed project strategy, resolving project related issues where required. * Ensure collaboration across Regulatory & Site Activation, including communication with regions and countries, to successfully deliver the agreed project scope in compliance with the RSU Management Plan. * Create and/or review technical and administrative documentation to support business development and enable study initiation and maintenance, as required. Provide specialist regulatory and technical scientific support to facilitate efficient business development, initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements. * Provide overall guidance and oversight of multi-regional and multi-protocol programs during initial start-up and maintenance phase as an integral member of the study management team. * Determine regulatory strategy/expectations and parameters for submissions and all necessary authorizations * Identify regulatory complexity and challenges and offer creative and practical solutions to support the bid process and subsequent execution of the site activation plan. * Assess and review the regulatory landscape and contribute to the collection, interpretation, analysis and dissemination of accurate regulatory intelligence to support assigned studies and wider company, as required. * Execute operational strategy/ expectations for maintenance of clinical study approvals, authorizations and review/ negotiation of contracts and essential documents. Work with Quality Management to ensure appropriate quality standards for the duration of site activation (or Maintenance, as applicable). * Mentor and coach colleagues as required. Ensure accurate completion and maintenance of internal systems (with emphasis on CTMS), databases, tracking tools, timelines and project plans with project specific information. * May take a lead role in developing long standing relationships with preferred IQVIA customers. * Deliver presentations/training to clients, colleagues and professional bodies, as required. May be involved in activities related to monthly study budget planning and reviews. _**Qualifications**_ **Bachelor 's Degree Life sciences 7 years’ relevant experience** in a scientific or clinical environment including demonstrable experience in an international role. * Strong negotiation and communication skills with ability to challenge * Good regulatory and/or technical writing skills * Strong knowledge and ability to apply Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines and applicable regulatory guidelines * Good leadership skills, with ability to motivate, coach and mentor * Excellent understanding of study financial management * Proven ability to work on multiple projects balancing competing priorities In today’s world, continuing to grow and expand your skills is as important as ever. Discover career possibilities and chart your own path at IQVIA. The potential base pay range for this role, when annualized, is 44, 400 EUR - 66, 600 EUR. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. **Employee Referral Payment** Standard Referral Bonus Plan IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [https://jobs.iqvia.com](https://jobs.iqvia.com/) IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.", "summaryDescription" : "Regulatory and Start Up Manager - Bulgaria at IQVIA. Skills: Regulatory affairs, Site activation, Clinical trials. Direct and manage site activation. 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May also include maintenance activities. __**Home Based opportunity requiring experience with local submissions and contracts. Fluency in Hebrew language.**__ _**Essential Functions**_ * Under general supervision, serve as Single Point of Contact (SPOC) in assigned studies for investigative sites, Site Activation Manager (SAM), Project Management team, and other departments as necessary. * Ensure adherence to standard operating procedures (SOPs), Work Instructions (WIs), quality of designated deliverables and project timelines. * Perform start up and site activation activities according to applicable regulations, SOPs and work instructions. * Distribute completed documents to sites and internal project team members. * Prepare site regulatory documents, reviewing for completeness and accuracy. * Ensure accurate completion and maintenance of internal systems, databases and tracking tools with project specific information. * Review and provide feedback to management on site performance metrics. * Review, establish and agree on project planning and project timelines. * Ensure monitoring measures are in place and implement contingency plan as needed. * Inform team members of completion of regulatory and contractual documents for individual sites. * Review, track and follow up the progress, the approval and execution of documents, regulatory, ethics, Informed Consent Form (ICF), and Investigator Pack (IP) release documents, in line with project timelines. * Provide local expertise to SAMs and project team during initial and on-going project timeline planning. * Perform quality control of documents provided by sites. * May have direct contact with sponsors on specific initiatives. **Qualifications** **Bachelor’s Degree in life sciences or a related field and 3 years’ clinical research or other relevant experience; or equivalent combination of education, training and experience.** * In-depth knowledge of clinical systems, procedures, and corporate standards. * Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines. * Knowledge of applicable regulatory requirements, including local regulations, SOPs and company’s Corporate Standards. * Understanding of regulated clinical trial environment and knowledge of drug development process. * Ability to establish and maintain effective working relationships with coworkers, managers and clients. In today’s world, continuing to grow and expand your skills is as important as ever. Discover career possibilities and chart your own path at IQVIA. The potential base pay range for this role, when annualized, is 223, 800 ILS - 335, 600 ILS. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered **Employee Referral Payment** Standard Referral Bonus Plan IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [https://jobs.iqvia.com](https://jobs.iqvia.com/) IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.", "summaryDescription" : "Regulatory and Start Up Specialist - Israel at Regulatory and Start Up Specialist. Skills: Site Activation, Regulatory Affairs, Clinical Trials. Perform site activation activities. 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Health insurance", "domainList" : [ "medical-billing-concepts", "health-insurance" ], "domainSpecificKnowledge" : [ "Medical billing concepts", "Health insurance" ], "toolProficiency" : [ "EHR system", "Microsoft Office suite", "Payer portals" ], "communicationSkills" : "Communicate professionally; Communicate clearly; Communicate effectively", "continuousLearning" : "Professional development training; Opportunities for advancement", "problemSolvingSkills" : "Research unpaid claims; Resolve issues with claims", "specialRequirements" : "Background check required", "qualificationsBasic" : "One year of experience, Resolving outstanding medical insurance AR, Claims reprocessing requests, Navigating many commercial insurances, Working within EHR system, Microsoft Office suite, Posting medical insurance payments, Navigating clearinghouse data, Resolving rejected claims", "qualificationsPreferred" : "Behavioral health medical billing experience, Experience working with Apple comp, Basic understanding of health insurance, Front desk experience, Billing experience at medical facilities, Billing experience at dental facilities, Billing experience at vision facilities, Associates degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Applicants with customer service, restaurant, retail and hospitality backgrounds are encouraged to apply!**_ **Job Type:** Full-time; In-Office _**Salary: starting**_**$19-$22** _**depending on experience.**_ **Who We Are:** Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have added over 2,500 providers throughout our 2+ locations, and we are continuing to grow! We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally. **About the role:** The Insurance Follow-Up Specialist is responsible for reviewing rejected claims, posting insurance payments, and resolving outstanding insurance balances. Successful candidates will understand medical billing concepts, have excellent attention to detail and collaborate well with others. We encourage new ideas and creative process improvements that can make us a stronger team and company. **Responsibilities include:** * Call insurances and use payer portals to resolve insurance denials. * Focus on denials and 120+ resolution of claims. * Communicate with providers about the status of outstanding insurance balances. * Research and submit claims that are unable to be sent to insurances electronically. * Resolve issues with claims that are electronically rejected by payers. * Process and post insurance payments. * Collaborate with team members to meet department goals and daily tasks. **Requirements** **Requirements:** * Ability to communicate professionally, clearly, and effectively with management, staff and insurance companies * One year of experience with the following: * Resolving outstanding medical insurance AR by researching unpaid claims via insurance calls and portal navigation * Claims reprocessing requests, corrected claims, and appeals * Navigating many commercial insurances such as Blue Cross/Blue Shield, Aetna, Cigna, and Optum * Working within an EHR system and the Microsoft Office suite including Excel and Outlook * Posting medical insurance payments to an EHR system * Navigating clearinghouse data and resolving rejected claims * Behavioral health medical billing experience (preferred) * Experience working with Apple comp **Schedule: Monday-Friday 8:30am -5pm ** _Preferred:_ * Basic understanding of health insurance (preferred) * Front desk or billing experience at medical, dental, or vision facilities (preferred) * Associates degree (preferred) **Benefits** **We provide our full-time employees with:** * 75% coverage of health, dental, and vision insurance * 15 PTO days accrued annually * 6 paid holidays per year * 401k matching * Life Insurance * Professional development training and opportunities for advancement _We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!_ **It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.** **Job Type:** Full-time; In-Office _**Salary: starting**_**$19-$22** _**depending on experience.**_", "summaryDescription" : "Insurance Follow-Up Specialist at Mindful Support Services. Skills: Insurance follow-up, Medical billing, Claim resolution. Review rejected claims. 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Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

" ], "timestamp" : "2026-06-16T01:41:47.656", "fingerprint" : "9629fb0791299cca65db8d46281b23e2ade3a34f3a89b8f05c0067efc70845d1", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=109123", "externalId" : "109123", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "remoteFriendly" : false, "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Associate, Dispute Resolution is responsible with providing customers resolution to escalated credit disputes and debt validation requests received through multiple channels. This involves researching concerns, identifying root cause, and communicating back to the customer and applicable entities to provide final resolution to the issue at hand. This position requires investigating and responding to customers or third-party inquiries while identifying opportunities to drive operational and performance improvements. The position may require assistance across various servicing functions including but not limited to the Mailroom, Payment Processing and other departments as necessary to meet the needs of the business. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience. What You Will Do 1. Provide customers with resolution to escalated credit disputes and debt validation requests received through multiple channels with a focus on retention and relationship building. · Research accounts to ensure credit information is reported accurately and responding to customer and 3rd party correspondence with the results of the investigation. · Identify opportunities to drive operational and performance improvements across the department and company. · Assist as needed with various Servicing functions by working with departments/teams to solve intricate problems driving excellence in customer service while mitigating business risk. · Work individually and as a team to ensure process flow and productivity SLA’s are met. 2. Assist in identifying process improvements that positively impact the customer experience. Collaborate with leadership, Training and QA teams to recommend potential coaching opportunities or policy changes to improve customer satisfaction. 3. Report trends and/or service issues to the leadership tea 4. Performance Coaching: Actively participate in coaching and development sessions/trainings to enhance individual performance and overall department/team performance. 5. Perform all other duties as assigned. What You Will Bring · Minimum 3 years automotive or general finance experience · Prior Customer Service experience in a role responsible for escalations · Minimum 5 years Customer Service experience preferred · High School graduate required · Bachelor’s degree preferred · Excellent oral and written communication skills coupled with the ability to exercise good judgment and discretion · A proven ability to effectively resolve customer concerns · Knowledge of Credit Reporting and the Fair Credit Reporting Act is preferred · Knowledge of HCA servicing products, processes and procedures is preferred · Must have a proactive approach to responsibilities and the ability to organize and prioritize multiple task Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . 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The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers This role requires hybrid in-office work at our HQ office in Arlington, VA Under the direction of the Sr. Manager, Revenue Cycle Management, the Insurance Credit Resolution Specialist is responsible for complete, accurate and timely processing of all assigned insurance related credits. Processing of these credits includes reviewing and responding to daily correspondence from physician practices in a timely manner, answering incoming inquiries, preparing insurance refund checks for mailing, and processing returned checks. * Implement payer specific workflows for void requests, take back requests and insurance refund initiations * Research and resolve overpaid and denied claims in athenaNet * Use Salesforce to manage worklists and requests/inquiries from Care Centers * Successfully process 35+ insurance refunds daily In office specific duties: * Utilize athenaNet software to identify and print appropriate insurance refund letters * Enter insurance refund check #s into athenaNet for tracking * In the absence of a payer refund letter, use letter template to make custom refund letters * Prepare checks to be mailed including matching checks with refund letter, folding, inserting, addressing and sealing envelopes * Sorting checks by payer * Retrieve and process returned checks accordingly * Other duties as needed ## Qualifications * Education: High School Graduate, Medical Office training certificate or relevant experience * 3+ years experience in physician revenue cycle / claims management * Background with posting charges, claim follow up, collections, and payment posting * Must have experience working with athenahealth’s suite of tools * Must comply with HIPAA rules and regulations The hourly range for this role is $25.00-$26.45 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. ## Additional Information All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.", "summaryDescription" : "Insurance Credit Resolution Specialist at Privia Health. Skills: Insurance credits, Revenue cycle. Process all assigned insurance related credits. Review and respond to daily correspondence", "postedDate" : "2026-06-15T19:51:20.000", "createdAt" : "2026-06-16T00:09:58.299", "lastUpdated" : "2026-06-16T09:47:13.192", "ingestTimestamp" : "2026-06-16T00:09:58.299", "mongoId" : "6a305e91f292fd229cf71907", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 54080, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Insurance credit resolution", "Insurance credits", "Revenue cycle", "Revenue cycle management", "Claims management", "Posting charges", "Claim follow up", "Collections", "Payment posting", "HIPAA rules and regulations", "AthenaNet", "Salesforce" ], "skillCount" : 12, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306189f292fd229cf96e1a", "title" : "Insurance Credit Resolution Specialist", "company" : "Privia Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 25.0, "max" : 26.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, VA, United States", "locations" : [ "Arlington", "VA", "United States" ], "timestamp" : "2026-06-16T09:09:17.381", "fingerprint" : "fe6d585ea56cc1f8fd2c9af444f999a2bc0706e7360a7ebbc60d7d5f4b00d6be", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/PriviaHealth/744000132275619-insurance-credit-resolution-specialist-", "externalId" : "744000132275619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Graduate", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "AthenaNet", "professionalSkills" : [ "Revenue cycle management", "Claims management", "Posting charges", "Claim follow up", "Collections", "Payment posting" ], "hardSkillsList" : [ "Insurance credit resolution" ], "hardSkills" : [ { "name" : "Insurance credit resolution", "level" : "intermediate" } ], "majorSkills" : "Insurance credits, Revenue cycle", "majorSkillsList" : [ "Insurance credits", "Revenue cycle" ], "coreResponsibilities" : "Process all assigned insurance related credits, Review and respond to daily correspondence, Answer incoming inquiries, Prepare insurance refund checks for mailing, Process returned checks, Implement payer specific workflows, Research and resolve overpaid and denied claims, Use Salesforce to manage worklists, Process 35+ insurance refunds daily, Identify and print appropriate insurance refund letters, Enter insurance refund check #s into athenaNet, Make custom refund letters, Prepare checks to be mailed, Sort checks by payer, Retrieve and process returned checks", "teamCollaboration" : "Sr. Manager, Revenue Cycle Management", "domainKnowledge" : "HIPAA rules and regulations", "domainList" : [ "hipaa-rules-and-regulations" ], "domainSpecificKnowledge" : [ "HIPAA rules and regulations" ], "toolProficiency" : [ "AthenaNet", "Salesforce" ], "documentationSkills" : "Insurance refund letters", "problemSolvingSkills" : "Research and resolve overpaid and denied claims", "outcomesObjectives" : "Successfully process 35+ insurance refunds daily", "qualificationsBasic" : "High School Graduate, 3+ years experience, Experience working with athenahealth’s suite of tools, Comply with HIPAA rules and regulations", "qualificationsPreferred" : "Medical Office training certificate, Relevant experience", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers This role requires hybrid in-office work at our HQ office in Arlington, VA Under the direction of the Sr. Manager, Revenue Cycle Management, the Insurance Credit Resolution Specialist is responsible for complete, accurate and timely processing of all assigned insurance related credits. Processing of these credits includes reviewing and responding to daily correspondence from physician practices in a timely manner, answering incoming inquiries, preparing insurance refund checks for mailing, and processing returned checks. * Implement payer specific workflows for void requests, take back requests and insurance refund initiations * Research and resolve overpaid and denied claims in athenaNet * Use Salesforce to manage worklists and requests/inquiries from Care Centers * Successfully process 35+ insurance refunds daily In office specific duties: * Utilize athenaNet software to identify and print appropriate insurance refund letters * Enter insurance refund check #s into athenaNet for tracking * In the absence of a payer refund letter, use letter template to make custom refund letters * Prepare checks to be mailed including matching checks with refund letter, folding, inserting, addressing and sealing envelopes * Sorting checks by payer * Retrieve and process returned checks accordingly * Other duties as needed ## Qualifications * Education: High School Graduate, Medical Office training certificate or relevant experience * 3+ years experience in physician revenue cycle / claims management * Background with posting charges, claim follow up, collections, and payment posting * Must have experience working with athenahealth’s suite of tools * Must comply with HIPAA rules and regulations The hourly range for this role is $25.00-$26.45 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. ## Additional Information All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.", "summaryDescription" : "Insurance Credit Resolution Specialist at Privia Health. Skills: Insurance credits, Revenue cycle. Process all assigned insurance related credits. Review and respond to daily correspondence", "postedDate" : "2026-06-15T19:51:20.000", "createdAt" : "2026-06-15T23:54:17.740", "lastUpdated" : "2026-06-16T09:09:17.381", "ingestTimestamp" : "2026-06-15T23:54:17.740", "mongoId" : "6a306189f292fd229cf96e1a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 54080, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Insurance credit resolution", "Insurance credits", "Revenue cycle", "Revenue cycle management", "Claims management", "Posting charges", "Claim follow up", "Collections", "Payment posting", "HIPAA rules and regulations", "AthenaNet", "Salesforce" ], "skillCount" : 12, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a764974d8ee00a065ba75", "title" : "Incident & Problem Manager", "company" : "OVO Energy", "salary" : { "min" : 33050.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Any of our offices", "locations" : [ "Any of our offices" ], "timestamp" : "2026-06-14T19:59:52.815", "fingerprint" : "b50d37f6ef3b4f7c76294251568b67fdfc0b5473f1c53de00831bc2d66d899d2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.ovo.com/?gh_jid=7959607", "externalId" : "7959607", "structuredLocations" : [ { "city" : "Bristol", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4538022,-2.5972985" }, { "city" : "Glasgow", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "55.8611550,-4.2501687" } ], "locationText" : "Bristol, United Kingdom; Glasgow, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid-level/Experienced", "technicalSkills" : "BigQuery", "professionalSkills" : [ "Incident management", "Problem management", "Process management", "Stakeholder management", "Performance targets", "Operational strategy" ], "hardSkillsList" : [ "Root cause analysis", "Data analysis", "Incident resolution", "Problem resolution", "Service delivery" ], "softSkillsList" : [ "Decisive", "Co-ordinated", "Systematic", "Resilience", "Communication", "Pragmatic approach" ], "hardSkills" : [ { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Incident resolution", "level" : "intermediate" }, { "name" : "Problem resolution", "level" : "intermediate" }, { "name" : "Service delivery", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Decisive" }, { "name" : "Co-ordinated" }, { "name" : "Systematic" }, { "name" : "Resilience" }, { "name" : "Communication" }, { "name" : "Pragmatic approach" } ], "majorSkills" : "Incident management, Problem management, Stakeholder communication", "majorSkillsList" : [ "Incident management", "Problem management", "Stakeholder communication" ], "coreResponsibilities" : "Contribute to incident management processes, Drive performance to lowest optimised cost, Manage incidents and problems to resolution, Engage with OVO Retail business, Capture Smart Infrastructure related incidents, Engage and communicate to stakeholders, Provide Incident Management service 24/7, Coordinate investigation and resolution activities, Ensure fault resolution within agreed timescales, Manage major incidents, Support, manage, coordinate organisations, Offer timely advice and expertise, Develop and maintain common processes, Own Smart Incident Management processes, Review SLAs and targets, Provide quality reports, Input into Problem Management process, Establish authority for decision-making, Assign decision rights, Liaise and support cross-functional teams, Ensure company meets performance targets, Educate and influence stakeholders, Provide updates on operational strategy, Ensure escalation reaches right teams, Maintain data integrity for incidents, Manage incidents across smart metering infrastructure, Run post-incident reviews, Translate technical findings into preventative measures, Define and implement anomaly detection thresholds, Triage technical issues, Manage tickets, Prioritise, categorise, and route tickets, Monitor performance metrics", "teamCollaboration" : "Cross-functional teams; Smart Care; Field Operations; Platform; Delivery; Finance; Business teams; Third-party organisations", "projectManagementSkills" : [ "ITIL" ], "domainKnowledge" : "Smart journey; Smart infrastructure; Smart metering; Retail regulatory requirements", "domainList" : [ "smart-journey", "smart-infrastructure", "smart-metering", "retail-regulatory-requirements" ], "domainSpecificKnowledge" : [ "Smart journey", "Smart infrastructure", "Smart metering", "Retail regulatory requirements" ], "toolProficiency" : [ "BigQuery", "Jira" ], "communicationSkills" : "Presenting complex data; Written communication; Oral communication", "documentationSkills" : "Detailed reports", "problemSolvingSkills" : "Complex riddles; Root cause investigations", "specialRequirements" : "Paid standby cover, 24/7 service", "outcomesObjectives" : "Fault resolution within agreed timescales; Ensure company meets performance targets; Ensure escalation reaches right teams; Rapid resolution and minimal impact on customers; Actionable, long-term preventative measures; Proactively flag smart device alerts; Proactively flag infrastructure irregularities", "qualificationsBasic" : "Incident Management service for Smart system or asset emergencies 24/7 (paid standby cover), Manage major incidents, Partner and liaise with OVO’s internal business teams and third-party providers, Use data tools like BigQuery to query operational data, Triage technical issues and manage tickets, Monitor performance metrics, Deliver quality in a best practice, process driven, service orientated framework (e.g. ITIL), Work in a high pressure, multi-platform environment, Offer excellent written and oral communication skills, Experience in presenting complex data to all levels of leadership simply, Provide analytical/technical aptitude, Competent communicator and enabler, Comfortable at juggling multiple things at once", "qualificationsPreferred" : "Google Suite, BigQuery, Jira", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Role OVO-View Team: Smart Infrastructure Team Location: Hub Based - Hybrid for all Salary banding: £33050 - £45000 Experience: Mid-level/Experienced Working pattern: Full-Time Reporting to: Sam Bowman - Senior Incident Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: A mix of resilience, communication, and a responsive pragmatic approach. Top 3 qualities for this role: Decisive, co-ordinated, systematic Where you’ll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet: Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: This role belongs to the high-energy executioner. They are people who don't freeze under pressure and actually get a small adrenaline rush when things go sideways. This role also belongs to the analytical deep-thinker. They are people who get genuinely annoyed by repetitive, sloppy issues and love solving complex riddles. This role in a nutshell: The Incident Manager will contribute to the development, expansion and delivery of all incident management processes for the smart journey across OVO. They will also contribute significantly to driving performance to the lowest optimised cost without negatively impacting customer satisfaction and respecting all regulatory requirements across Retail. Incident and Problem Management (OVO systems, assets and processes) to resolution Engagement with the wider OVO Retail business to ensure capture of Smart Infrastructure related incidents. Engagement of and communication to stakeholders during management of issues. Providing an Incident Management service for Smart system or asset emergencies 24/7 (paid standby cover). Your key outcomes will be: Managing Incidents and Problems - Coordinate and manage investigation and resolution activities by Business, IT and 3rd party organisations to ensure fault resolution (either a workaround or permanent solution) within agreed timescales. - Management of major Incidents, supporting, managing, co-ordinating Business, IT and 3rd party organisations Effective Incident and Problem management - Play a key role within Smart Infrastructure offering timely advice and expertise to peers and wider Smart Delivery Team - Proactively develop and maintain common and consistent processes and procedures - Ownership of the Smart Incident Management processes. - Regular review (and revision, where necessary) of SLAs and targets. - Provide quality, detailed reports and input into the Problem Management process. Effectively influence within OVO Metering - Establishes authority and flow for decision-making; assigns decision rights as it relates to incident management to inform better ways of working - Liaise and support cross-functional teams (Smart Care and Field Operations, Platform, Delivery and Finance) to ensure the company meets performance targets - Educate and influence stakeholders via training and updates on changes related to operational strategy for incident management, ensuring escalation reach the right teams promptly. Maintain data integrity for incidents throughout the systems and reporting tools Foster a culture aligned to OVO’s strategic aims build the best place to work, deserve our customers trust and mobilised and zero carbon community Delivering against the three key priority areas - Get the basics right - Drive simplicity - Deliver plan zero Focusing on completing integration, delivering smart, working safely and providing the best service for our customers. Within your first 3 months you’ll: Have successfully managed major incidents across our smart metering infrastructure, ensuring rapid resolution and minimal impact on our customers Have run or actively contributed to post-incident reviews (retrospectives), translating complex technical findings into actionable, long-term preventative measures Have defined and implemented key anomaly detection thresholds to proactively flag smart device alerts and infrastructure irregularities before they escalate Be regularly partnering and liaising with OVO’s internal business teams and third-party providers, serving as a key collaborator to resolve complex, multi-party incidents and systemic problems Be comfortable using data tools like BigQuery to query operational data and effectively pull the insights needed to drive root-cause investigations Have become highly adept at triaging technical issues and managing tickets, ensuring smooth prioritisation, categorisation, and routing within our queues Be regularly monitoring our performance metrics to track the overall health, reliability, and SLA compliance of our systems Systems: Kaluza, uSmart, DCC, FSM, Google Suite, BigQuery, Jira You’ll be a successful Role Title here at OVO if you… Deliver quality in a best practice, process driven, service orientated framework (e. g. ITIL) Able to work in a high pressure, multi-platform environment. Offer excellent written and oral communication skills, experience in presenting complex data to all levels of leadership simply Provide strong analytical/technical aptitude Competent communicator and enabler Are comfortable at juggling multiple things at once! Whether it’s applications, candidates, roles or collaborators - there will be a lot of variety; you’re able to keep on top of it all and are prompt in delivery. Let’s talk about what’s in it for you: We’ll pay you between £33050 and £45000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home we want to make the process as easy and comfortable for you as possible.", "summaryDescription" : "Incident & Problem Manager at OVO Energy. Skills: Incident management, Problem management, Stakeholder communication. Contribute to incident management processes. Drive performance to lowest optimised cost", "postedDate" : "2026-06-11T17:52:41.832", "createdAt" : "2026-06-11T17:52:41.832", "lastUpdated" : "2026-06-14T19:59:52.815", "ingestTimestamp" : "2026-06-11T17:52:41.832", "mongoId" : "6a2a764974d8ee00a065ba75", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Root cause analysis", "Data analysis", "Incident resolution", "Problem resolution", "Service delivery", "Decisive", "Co-ordinated", "Systematic", "Resilience", "Communication", "Pragmatic approach", "Incident management", "Problem management", "Stakeholder communication", "Process management", "Stakeholder management", "Performance targets", "Operational strategy", "ITIL", "Smart journey", "Smart infrastructure", "Smart metering", "Retail regulatory requirements", "BigQuery", "Jira" ], "skillCount" : 25, "jobCategory" : "customer-service", "jobSubcategory" : "customer-services", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a530b74d8ee00a05fc98a", "title" : "Regulatory and Site Start Up Specialist", "company" : "Precision for Medicine", "industry" : "Clinical Research", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Regulatory and Site Start Up Specialist in Taiwan, adjusted for the healthcare industry and remote work." }, "location" : "Remote (Taiwan)", "locations" : [ "Remote (Taiwan)" ], "certifications" : [ "RAC certification" ], "timestamp" : "2026-06-14T21:20:52.840", "fingerprint" : "b2bff59a5af8da54b6b100b7584383eab35bab1cf2b324d2ab622bf87718b256", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/pfm/jobs/6016793004", "externalId" : "6016793004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Taiwan", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Taiwan", "professionalSkills" : [ "Regulatory submission", "Site activation", "Clinical trial management", "Document review", "Essential document collection", "IMP release", "Patient information", "Informed consent", "Translation coordination", "Regulatory intelligence", "Project planning", "Project tracking", "Budget negotiation", "Investigator contracts" ], "hardSkillsList" : [ "Clinical trial laws", "Local regulations", "ICH-GCP principles", "Company SOPs" ], "hardSkills" : [ { "name" : "Clinical trial laws", "level" : "intermediate" }, { "name" : "Local regulations", "level" : "intermediate" }, { "name" : "ICH-GCP principles", "level" : "intermediate" }, { "name" : "Company SOPs", "level" : "intermediate" } ], "majorSkills" : "Regulatory affairs, Site start-up, Clinical trial applications, Competent Authority submissions", "majorSkillsList" : [ "Regulatory affairs", "Site start-up", "Clinical trial applications", "Competent Authority submissions" ], "coreResponsibilities" : "Deliver site activation readiness, Mitigate site activation risks, Prepare Clinical Trial Application Forms, Prepare submission dossier, Submit to Competent Authorities, Submit to Ethics Committees, Interact with CA/EC for study purposes, Handle responses to CA/EC, Provide updates about CA and EC submissions, Maintain project plans, Maintain project trackers, Maintain regulatory intelligence tools, Support development of study specific start-up plans, Support development of IMP release requirements, Support development of essential document review criteria, Partner with assigned site CRA, Secure site review, Manage collection of essential documents, Customize country/site specific Patient Information Sheet, Customize country/site specific Informed Consent Form, Facilitate translation of documents, Coordinate translation of documents, Maintain communication with key functions, Act as SME for site level critical path, Collect site level critical path data points, Maintain site level critical path data points, Support negotiation of study budgets, Support execution of investigator contracts, Participate in feasibility group, Support feasibility group in site outreach, Assess potential investigator interest, Keep updated knowledge of local clinical trial laws, Keep updated knowledge of local regulations, Distribute knowledge within PFM, Maintain audit/inspection readiness, File documents as per TMF plan, Support clinical team performing Pre-Study Site Visits", "teamCollaboration" : "Start Up Lead; Regulatory Lead; Project Manager; Project Team; Site CRA; Feasibility; Clinical Operations; Project Management; Regulatory; Site Contracts management group; Site Contract Management department", "projectManagementSkills" : [ "Project plans", "Project trackers" ], "domainKnowledge" : "Rare diseases; Oncology; Clinical trial regulations; ICH-GCP", "domainList" : [ "rare-diseases", "oncology", "clinical-trial-regulations", "ich-gcp" ], "domainSpecificKnowledge" : [ "Rare diseases", "Oncology", "Clinical trial regulations", "ICH-GCP" ], "toolProficiency" : [ "TMF" ], "communicationSkills" : "Organizational skills", "documentationSkills" : "Essential document review; TMF plan", "problemSolvingSkills" : "Foreseeing risks; Mitigating risks", "outcomesObjectives" : "Timeliness of site activation; Quality of site activation", "qualificationsBasic" : "Bachelor's degree in life sciences or related field, Registered Nurse (RN) or equivalent combination of education, training, and experience, 1 year or more as a Regulatory or SU specialist, Experience using computerized information systems, Experience using electronic spreadsheets, Experience using word processing, Experience using electronic mail, Fluency in English", "qualificationsPreferred" : "Qualification in Pharmacy/work experience as a Pharmacist, Relevant regulatory and site start-up experience, Experience using milestone tracking tools/systems, Ability to prioritize workload to meet deadlines, Advanced degree in medical or life sciences, RAC certification, Masters in Regulatory Science", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas. As our company continues to grow we are seeking a Regulatory and Start Up Specialist to join our growing team. Essential functions of the job include but are not limited to: Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks. Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to Competent Authorities, Ethics Committees, and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP. Interaction with CA/EC for study purposes and handling responses to the CA/EC. Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria. Partner with the assigned site CRA to ensure alignment in communication and secure site review and manage collection of essential documents required for site activation/IMP release. Customize country/site specific Patient Information Sheet and Informed Consent Form. Responsible for/facilitates the translation and co-ordination of translations for documents. Maintain communication with other key functions participating to country start up e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables. Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country. When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department. May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study. Keep an updated knowledge of the local clinical trial laws, regulations and help distributing their knowledge within PFM to ensure the conduct of Clinical Trials according to international and local/national applicable regulations. Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF May support the clinical team performing Pre-Study Site Visits. The ideal candidate will have: Minimum Required: Bachelor’s degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience. A qualification in Pharmacy/ work experience as a Pharmacist would be highly beneficial. 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies. Other Required: Strong communication and organizational skills. Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required. Fluency in English. Preferred: Relevant regulatory and site start-up (feasibility, contract negotiations, CA/ EC/ IRB submissions) experience. Experience using milestone tracking tools/systems. Ability to prioritize workload to meet deadlines Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science. We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.", "summaryDescription" : "Regulatory and Site Start Up Specialist at Precision for Medicine. Skills: Regulatory affairs, Site start-up, Clinical trial applications, Competent Authority submissions. Deliver site activation readiness. Mitigate site activation risks", "postedDate" : "2026-06-11T19:40:10.695", "createdAt" : "2026-06-11T19:40:10.695", "lastUpdated" : "2026-06-14T21:20:52.840", "ingestTimestamp" : "2026-06-11T19:40:10.695", "mongoId" : "6a2a530b74d8ee00a05fc98a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Clinical trial laws", "Local regulations", "ICH-GCP principles", "Company SOPs", "Regulatory affairs", "Site start-up", "Clinical trial applications", "Competent Authority submissions", "Regulatory submission", "Site activation", "Clinical trial management", "Document review", "Essential document collection", "IMP release", "Patient information", "Informed consent", "Translation coordination", "Regulatory intelligence", "Project planning", "Project tracking", "Budget negotiation", "Investigator contracts", "Project plans", "Project trackers", "Rare diseases", "Oncology", "Clinical trial regulations", "ICH-GCP", "RAC certification", "TMF" ], "skillCount" : 30, "jobCategory" : "other", "jobSubcategory" : "clinical-solutions", "dataQualityScore" : 0.7777778, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Clinical Research" }, { "id" : "694ae6cd70f0b99d589b27af", "title" : "Dispute Resolution Associate", "company" : "Hyundai Capital America", "industry" : "Banking", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Dispute Resolution Associate in Atlanta, adjusted for mid-seniority in the Financial Services industry." }, "location" : "United States-Georgia-Atlanta", "locations" : [ "United States-Georgia-Atlanta", "
Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-15T11:35:41.167", "fingerprint" : "989358dabe146283e85497360fe59fc3434b94b5f4248d8088293b27d3dee200", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=109143", "externalId" : "109143", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Debt validation", "Credit reporting" ], "hardSkills" : [ { "name" : "Debt validation", "level" : "intermediate" }, { "name" : "Credit reporting", "level" : "intermediate" } ], "majorSkills" : "Dispute resolution, Customer service, Process improvement", "majorSkillsList" : [ "Dispute resolution", "Customer service", "Process improvement" ], "coreResponsibilities" : "Provide customers resolution to disputes, Provide customers resolution to debt validation, Research accounts for accuracy, Respond to customer correspondence, Respond to 3rd party correspondence, Identify operational improvements, Identify performance improvements, Assist with Servicing functions, Solve intricate problems, Mitigate business risk, Meet process flow SLAs, Meet productivity SLAs, Identify process improvements, Recommend coaching opportunities, Recommend policy changes, Report trends to leadership, Report service issues to leadership, Participate in coaching sessions, Participate in development sessions", "teamCollaboration" : "Collaborate cross-divisionally; Work with departments; Work with teams; Collaborate with leadership; Collaborate with Training teams; Collaborate with QA teams", "domainKnowledge" : "Automotive finance; Credit Reporting; Fair Credit Reporting Act; HCA servicing products; HCA servicing processes; HCA servicing procedures", "domainList" : [ "automotive-finance", "credit-reporting", "fair-credit-reporting-act", "hca-servicing-products", "hca-servicing-processes", "hca-servicing-procedures" ], "domainSpecificKnowledge" : [ "Automotive finance", "Credit Reporting", "Fair Credit Reporting Act", "HCA servicing products", "HCA servicing processes", "HCA servicing procedures" ], "communicationSkills" : "Oral communication; Written communication", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Root cause analysis; Investigating concerns; Resolving customer concerns", "qualificationsBasic" : "Minimum 3 years automotive finance experience, Prior Customer Service experience escalations, High School graduate required", "qualificationsPreferred" : "Minimum 5 years Customer Service experience, Bachelor's degree preferred, Knowledge of Credit Reporting, Knowledge of Fair Credit Reporting Act, Knowledge of HCA servicing products, Knowledge of HCA servicing processes, Knowledge of HCA servicing procedures", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Associate, Dispute Resolution is responsible with providing customers resolution to escalated credit disputes and debt validation requests received through multiple channels. This involves researching concerns, identifying root cause, and communicating back to the customer and applicable entities to provide final resolution to the issue at hand. This position requires investigating and responding to customers or third-party inquiries while identifying opportunities to drive operational and performance improvements. The position may require assistance across various servicing functions including but not limited to the Mailroom, Payment Processing and other departments as necessary to meet the needs of the business. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience. What You Will Do 1. Provide customers with resolution to escalated credit disputes and debt validation requests received through multiple channels with a focus on retention and relationship building. · Research accounts to ensure credit information is reported accurately and responding to customer and 3rd party correspondence with the results of the investigation. · Identify opportunities to drive operational and performance improvements across the department and company. · Assist as needed with various Servicing functions by working with departments/teams to solve intricate problems driving excellence in customer service while mitigating business risk. · Work individually and as a team to ensure process flow and productivity SLA’s are met. 2. Assist in identifying process improvements that positively impact the customer experience. Collaborate with leadership, Training and QA teams to recommend potential coaching opportunities or policy changes to improve customer satisfaction. 3. Report trends and/or service issues to the leadership tea 4. Performance Coaching: Actively participate in coaching and development sessions/trainings to enhance individual performance and overall department/team performance. 5. Perform all other duties as assigned. What You Will Bring · Minimum 3 years automotive or general finance experience · Prior Customer Service experience in a role responsible for escalations · Minimum 5 years Customer Service experience preferred · High School graduate required · Bachelor’s degree preferred · Excellent oral and written communication skills coupled with the ability to exercise good judgment and discretion · A proven ability to effectively resolve customer concerns · Knowledge of Credit Reporting and the Fair Credit Reporting Act is preferred · Knowledge of HCA servicing products, processes and procedures is preferred · Must have a proactive approach to responsibilities and the ability to organize and prioritize multiple task Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "Dispute Resolution Associate at Hyundai Capital America. Skills: Dispute resolution, Customer service, Process improvement. Provide customers resolution to disputes. Provide customers resolution to debt validation", "createdAt" : "2026-06-14T04:38:34.771", "lastUpdated" : "2026-06-15T11:35:41.167", "ingestTimestamp" : "2026-06-14T04:38:34.771", "mongoId" : "694ae6cd70f0b99d589b27af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Debt validation", "Credit reporting", "Dispute resolution", "Customer service", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Automotive finance", "Credit Reporting", "Fair Credit Reporting Act", "HCA servicing products", "HCA servicing processes", "HCA servicing procedures" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a530b74d8ee00a05fc98b", "title" : "Regulatory and Site Start Up Specialist", "company" : "Precision for Medicine", "industry" : "Clinical Research Organization", "salary" : { "min" : 6.5E7, "max" : 9.5E7, "currency" : "KRW", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Regulatory and Site Start Up Specialist in South Korea, adjusted for the healthcare industry and remote work." }, "location" : "Remote (South Korea)", "locations" : [ "Remote (South Korea)" ], "certifications" : [ "RAC certification" ], "timestamp" : "2026-06-12T22:19:17.550", "fingerprint" : "05cc87d2813b0676cc6d0e7127f28547b35940891ac3482581bf822be4fad874", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/pfm/jobs/6016791004", "externalId" : "6016791004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "South Korea", "continent" : "as", "workMode" : "remote" } ], "locationText" : "South Korea", "professionalSkills" : [ "Regulatory affairs", "Clinical trial management", "Site activation" ], "hardSkillsList" : [ "Dossier preparation", "Submission management", "Document review", "Translation coordination", "Essential document collection" ], "hardSkills" : [ { "name" : "Dossier preparation", "level" : "intermediate" }, { "name" : "Submission management", "level" : "intermediate" }, { "name" : "Document review", "level" : "intermediate" }, { "name" : "Translation coordination", "level" : "intermediate" }, { "name" : "Essential document collection", "level" : "intermediate" } ], "majorSkills" : "Regulatory submissions, Site activation, Clinical trial applications", "majorSkillsList" : [ "Regulatory submissions", "Site activation", "Clinical trial applications" ], "coreResponsibilities" : "Deliver site activation readiness, Prepare Clinical Trial Application Forms, Prepare submission dossier, Interact with CA/EC for study purposes, Handle responses to CA/EC, Provide updates about CA and EC submissions, Maintain project plans, Maintain project trackers, Maintain regulatory intelligence tools, Prepare study specific start-up plans, Support development of study specific start-up plans, Prepare IMP release requirements, Support development of IMP release requirements, Prepare essential document review criteria, Support development of essential document review criteria, Partner with assigned site CRA, Secure site review, Manage collection of essential documents, Customize country/site specific Patient Information Sheet, Customize country/site specific Informed Consent Form, Facilitate translation of documents, Coordinate translation of documents, Maintain communication with key functions, Act as SME for site level critical path, Collect site level critical path data points, Maintain site level critical path data points, Support negotiation of study budgets, Support execution of investigator contracts, Participate in feasibility group outreach, Assess potential investigator interest, Keep updated knowledge of local clinical trial laws, Keep updated knowledge of local regulations, Distribute knowledge within PFM, Maintain audit readiness, Maintain inspection readiness, File documents as per TMF plan, Support clinical team performing Pre-Study Site Visits", "teamCollaboration" : "Cross-functional teams; Site CRA alignment; Key function communication", "projectManagementSkills" : [ "Project plans", "Project trackers" ], "domainKnowledge" : "Local clinical trial laws; ICH-GCP; Rare diseases; Oncology; Biomarker analytics", "domainList" : [ "local-clinical-trial-laws", "ich-gcp", "rare-diseases", "oncology", "biomarker-analytics" ], "domainSpecificKnowledge" : [ "Local clinical trial laws", "ICH-GCP", "Rare diseases", "Oncology", "Biomarker analytics" ], "toolProficiency" : [ "TMF" ], "documentationSkills" : "Essential document review; TMF filing", "problemSolvingSkills" : "Risk mitigation", "outcomesObjectives" : "Obtain all necessary authorizations/approvals; Secure on time site activation", "qualificationsBasic" : "Bachelor's degree in life sciences or related field, Registered Nurse (RN) or equivalent combination of education, training, and experience, 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies, Communication and organizational skills, Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail, Fluency in English", "qualificationsPreferred" : "Qualification in Pharmacy/ work experience as a Pharmacist, Relevant regulatory and site start-up experience, Experience using milestone tracking tools/systems, Advanced degree in medical or life sciences (MD, PhD, PharmD), RAC certification, Masters in Regulatory Science", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas. As our company continues to grow we are seeking a Regulatory and Start Up Specialist to join our growing team. Essential functions of the job include but are not limited to: Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks. Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to Competent Authorities, Ethics Committees, and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP. Interaction with CA/EC for study purposes and handling responses to the CA/EC. Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria. Partner with the assigned site CRA to ensure alignment in communication and secure site review and manage collection of essential documents required for site activation/IMP release. Customize country/site specific Patient Information Sheet and Informed Consent Form. Responsible for/facilitates the translation and co-ordination of translations for documents. Maintain communication with other key functions participating to country start up e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables. Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country. When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department. May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study. Keep an updated knowledge of the local clinical trial laws, regulations and help distributing their knowledge within PFM to ensure the conduct of Clinical Trials according to international and local/national applicable regulations. Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF May support the clinical team performing Pre-Study Site Visits. The ideal candidate will have: Minimum Required: Bachelor’s degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience. A qualification in Pharmacy/ work experience as a Pharmacist would be highly beneficial. 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies. Other Required: Strong communication and organizational skills. Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required. Fluency in English. Preferred: Relevant regulatory and site start-up (feasibility, contract negotiations, CA/ EC/ IRB submissions) experience. Experience using milestone tracking tools/systems. Ability to prioritize workload to meet deadlines Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science. We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.", "summaryDescription" : "Regulatory and Site Start Up Specialist at Precision for Medicine. Skills: Regulatory submissions, Site activation, Clinical trial applications. Deliver site activation readiness. Prepare Clinical Trial Application Forms", "postedDate" : "2026-06-11T17:24:15.195", "createdAt" : "2026-06-11T17:24:15.195", "lastUpdated" : "2026-06-12T22:19:17.550", "ingestTimestamp" : "2026-06-11T17:24:15.195", "mongoId" : "6a2a530b74d8ee00a05fc98b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Dossier preparation", "Submission management", "Document review", "Translation coordination", "Essential document collection", "Regulatory submissions", "Site activation", "Clinical trial applications", "Regulatory affairs", "Clinical trial management", "Project plans", "Project trackers", "Local clinical trial laws", "ICH-GCP", "Rare diseases", "Oncology", "Biomarker analytics", "RAC certification", "TMF" ], "skillCount" : 19, "jobCategory" : "other", "jobSubcategory" : "clinical-solutions", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Clinical Research Organization" }, { "id" : "6a191e7758b93c861e39f718", "title" : "Service Integration & Management - Problem Management", "industry" : "Technology", "salary" : { "min" : 1850000.0, "max" : 3150000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Service Integration & Management roles in Bangalore, India, adjusted for senior seniority and technology industry." }, "location" : "India-Karnataka-Bangalore", "locations" : [ "India-Karnataka-Bangalore", "Brigade Tech Gardens, Katha No. 119, Kundalahalli Village, K.R. Puram Hobli, Ward No. 85, Bangalore" ], "certifications" : [ "ITIL v3/v4 Foundation", "ITIL Managing Professional", "ITIL Intermediate (Release, Control & Validation)", "SIAM Foundation", "SIAM Professional", "COBIT", "ISO/IEC 20000" ], "timestamp" : "2026-06-15T09:08:05.193", "fingerprint" : "1db18b2cccc62e0b2701748781cbf5145aaf3aa3c210069e8eb676e5bf43461e", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=896774", "externalId" : "896774", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, Karnataka, India", "minimumEducation" : "Bachelor's", "experienceMinYears" : 7, "experienceMaxYears" : 12, "experienceLevel" : "Senior", "domainKnowledge" : "ITIL best practices; SIAM operating model; ITIL processes; Change Management; Release Management; Incident Management; Problem Management; Configuration Management; IT governance frameworks", "domainList" : [ "itil-best-practices", "siam-operating-model", "itil-processes", "change-management", "release-management", "incident-management", "problem-management", "configuration-management", "it-governance-frameworks" ], "domainSpecificKnowledge" : [ "ITIL best practices", "SIAM operating model", "ITIL processes", "Change Management", "Release Management", "Incident Management", "Problem Management", "Configuration Management", "IT governance frameworks" ], "communicationSkills" : "Executive-level reporting", "remoteFriendly" : false, "rawDescription" : "Position Overview: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } The SIAM Problem Manager is responsible for governing, coordinating, and assuring the end‑to‑end IT Problem Management process across multiple service providers within a SIAM operating model. The role ensures that recurring incidents and underlying root causes are systematically identified, analyzed, and eliminated to minimize service disruption and improve service stability. This role acts as a key integrator between internal IT teams, external vendors, and business stakeholders, ensuring adherence to ITIL best practices, effective root cause analysis (RCA), and organizational governance while driving continual service improvement. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Responsibilities Own and manage the end‑to‑end Problem Management process within the SIAM framework. Ensure consistent application of problem management policies, RCA standards, and governance across all service providers. Coordinate cross‑supplier and cross‑tower problem investigations , including Major Incident–driven problems. Act as the single point of accountability for integrated problem resolution, root cause validation, and corrective/preventive actions. Lead and facilitate Problem Review meetings , RCA workshops, and post‑incident analysis sessions. Ensure high‑quality root cause analysis , impact assessment, and sustainable corrective and preventive actions (CAPA). Track, challenge, and govern problem remediation plans to closure, including vendor accountability. Communicate effectively with technical teams, operations, and business stakeholders , including executive‑level reporting on problem trends and risk. Support audit, compliance, and regulatory requirements related to problem management. Analyze problem performance metrics such as recurring incidents, backlog ageing, RCA quality, and repeat failures . Drive Continual Service Improvement (CSI) initiatives based on trend analysis, proactive problem identification, and systemic weaknesses. Education & Experience Qualification Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Master’s degree (MBA/MS in Information Systems, IT Management, or Operations) is an added advantage. ITIL v3/v4 Foundation certification (mandatory); ITIL Managing Professional or ITIL Intermediate (Release, Control & Validation) preferred. SIAM Foundation/Professional certification is desirable. Additional certifications in COBIT, ISO/IEC 20000, or IT governance frameworks are a plus. Experience: 7–12 years of overall IT experience, with at least 4–6 years in problem Management, Service Management, or IT Operations within an enterprise environment. Proven experience working in a SIAM or multi-vendor ecosystem with responsibility for integrated change governance. In-depth understanding of ITIL processes, especially Change, Release, Incident, Problem, and Configuration Management. Experience analyzing change performance metrics (change success rate, emergency changes, failed changes, change collisions) and driving improvement initiatives. Exposure to regulatory, audit, and compliance requirements related to IT change governance. Experience using ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Strong stakeholder management experience, including communication with senior leadership and external service providers. Experience in global delivery environments and cross-functional collaboration is preferred. Mercedes-Benz Research and Development India Private Limited", "summaryDescription" : "Service Integration & Management - Problem Management", "createdAt" : "2026-06-14T08:47:39.289", "lastUpdated" : "2026-06-15T09:08:05.193", "ingestTimestamp" : "2026-06-14T08:47:39.289", "mongoId" : "6a191e7758b93c861e39f718", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "ITIL best practices", "SIAM operating model", "ITIL processes", "Change Management", "Release Management", "Incident Management", "Problem Management", "Configuration Management", "IT governance frameworks", "ITIL v3/v4 Foundation", "ITIL Managing Professional", "ITIL Intermediate (Release, Control & Validation)", "SIAM Foundation", "SIAM Professional", "COBIT", "ISO/IEC 20000" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30678df292fd229cfbf1c2", "title" : "Patient Resolution & Complaints Administrator", "company" : "Prenuvo", "industry" : "Healthcare", "salary" : { "min" : 25.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Prenuvo HQ - US", "locations" : [ "Prenuvo HQ - US" ], "timestamp" : "2026-06-16T08:38:48.303", "fingerprint" : "aabe661cff22bfc5904074d3aa461a6193a6e32229ed4fbf0dbaa152f21af503", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://app.careerpuck.com/job-board/prenuvo/job/4706259005?gh_jid=4706259005", "externalId" : "4706259005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "coreResponsibilities" : "Manage patient inquiries, Resolve patient complaints, Ensure patient satisfaction, Facilitate patient value realization, Maintain patient relationships, Drive patient retention", "domainKnowledge" : "Patient resolution; Complaint management", "domainList" : [ "patient-resolution", "complaint-management" ], "domainSpecificKnowledge" : [ "Patient resolution", "Complaint management" ], "remoteFriendly" : true, "rawDescription" : "About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again\". We are looking for a highly empathetic, organized, and process-driven Patient Resolution you want to help fix the system that caused the issue. Nice to Have Background working in a healthcare, medical imaging, or health-tech environment. Familiarity with \"Just Culture\" principles or healthcare compliance standards. Experience transitioning workflows away from legacy tools (like Jira) into centralized custom platforms. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The hourly rate for this role ranges from $25-$31.25 in local currency, depending upon experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.", "summaryDescription" : "Patient Resolution & Complaints Administrator at Prenuvo. Manage patient inquiries. Resolve patient complaints", "postedDate" : "2026-06-15T23:26:10.616", "createdAt" : "2026-06-15T23:26:10.616", "lastUpdated" : "2026-06-16T08:38:48.303", "ingestTimestamp" : "2026-06-15T23:26:10.616", "mongoId" : "6a30678df292fd229cfbf1c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 64480, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Patient resolution", "Complaint management" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a3fb674d8ee00a05c4705", "title" : "Regulatory and Site Start Up Specialist", "company" : "Precision Medicine Group", "industry" : "Clinical Research Organization", "salary" : { "min" : 4.5E7, "max" : 6.5E7, "currency" : "KRW", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Regulatory and Site Start Up Specialist in the Healthcare industry in South Korea, adjusted for a remote work arrangement." }, "location" : "Remote (South Korea)", "locations" : [ "Remote (South Korea)" ], "certifications" : [ "RAC certification" ], "timestamp" : "2026-06-11T07:20:17.477", "fingerprint" : "d63adb2e0ae4435dbe14d3dc488d5c08b279429ed88e174c4e028f4c3ac92bd7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/precisionmedicinegroup/jobs/6012022004", "externalId" : "6012022004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "South Korea", "continent" : "as", "workMode" : "remote" } ], "locationText" : "South Korea", "professionalSkills" : [ "Site activation readiness", "Clinical trial application", "Submission dossier preparation", "Regulatory intelligence", "Essential document review", "Translation coordination", "Site contracts management", "Study budgets negotiation", "Investigator contracts execution", "Clinical trial laws", "Clinical trial regulations", "Audit readiness", "Inspection readiness" ], "hardSkillsList" : [ "Site activation", "Regulatory submissions", "Document management", "Translation management" ], "hardSkills" : [ { "name" : "Site activation", "level" : "intermediate" }, { "name" : "Regulatory submissions", "level" : "intermediate" }, { "name" : "Document management", "level" : "intermediate" }, { "name" : "Translation management", "level" : "intermediate" } ], "majorSkills" : "Site activation, Regulatory submissions, Document management", "majorSkillsList" : [ "Site activation", "Regulatory submissions", "Document management" ], "coreResponsibilities" : "Deliver site activation readiness, Prepare Clinical Trial Application Forms, Prepare submission dossier, Interact with CA/EC, Handle responses to CA/EC, Provide updates on CA and EC submissions, Maintain project plans, Maintain project trackers, Maintain regulatory intelligence tools, Support development of start-up plans, Support development of IMP release requirements, Support development of essential document review criteria, Partner with site CRA, Secure site review, Manage collection of essential documents, Customize Patient Information Sheet, Customize Informed Consent Form, Facilitate translation of documents, Coordinate translation of documents, Maintain communication with key functions, Act as SME for site level critical path, Collect site level critical path data, Support negotiation of study budgets, Support execution of investigator contracts, Participate in feasibility group, Support feasibility group, Assess potential investigator interest, Keep updated knowledge of local laws, Keep updated knowledge of local regulations, Distribute knowledge within PFM, Maintain audit readiness, Maintain inspection readiness, File documents as per TMF plan, Support clinical team performing Pre-Study Site Visits", "teamCollaboration" : "Site CRA alignment; Communication alignment; Key functions communication; Project Team communication; Regulatory Leadership communication", "projectManagementSkills" : [ "Project plans maintenance", "Project trackers maintenance" ], "domainKnowledge" : "ICH-GCP; Clinical trial laws; Clinical trial regulations; Rare diseases; Oncology; Biomarker analytics", "domainList" : [ "ich-gcp", "clinical-trial-laws", "clinical-trial-regulations", "rare-diseases", "oncology", "biomarker-analytics" ], "domainSpecificKnowledge" : [ "ICH-GCP", "Clinical trial laws", "Clinical trial regulations", "Rare diseases", "Oncology", "Biomarker analytics" ], "toolProficiency" : [ "TMF" ], "communicationSkills" : "Regular updates; Country specific communication", "documentationSkills" : "Submission dossier; Essential documents; TMF filing", "continuousLearning" : "Keep updated knowledge", "problemSolvingSkills" : "Foreseeing risks; Mitigating risks", "outcomesObjectives" : "Obtain all necessary authorizations; Obtain all necessary approvals; Secure on time site activation", "qualificationsBasic" : "Bachelor's degree in life sciences, Registered Nurse (RN), 1 year Regulatory or SU specialist experience, Communication skills, Organizational skills, Experience using computerized information systems, Experience using electronic spreadsheets, Experience using word processing, Experience using electronic mail, Fluency in English", "qualificationsPreferred" : "Qualification in Pharmacy, Relevant regulatory experience, Site start-up experience, Feasibility experience, Contract negotiations experience, CA/EC/IRB submissions experience, Experience using milestone tracking tools, Ability to prioritize workload, Advanced degree in medical or life sciences, RAC certification, Masters in Regulatory Science", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Precision for Medicine is a Clinical Research Organization. Precision’s uniquely integrated offering enables the science of precision medicine by combining novel clinical trial designs, industry-leading operational and medical experts, advanced biomarker and data analytics solutions, and an unequivocal real passion for rare diseases and oncology, in addition to working across other therapeutic areas. As our company continues to grow we are seeking a Regulatory and Start Up Specialist to join our growing team. Essential functions of the job include but are not limited to: Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks. Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to Competent Authorities, Ethics Committees, and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP. Interaction with CA/EC for study purposes and handling responses to the CA/EC. Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria. Partner with the assigned site CRA to ensure alignment in communication and secure site review and manage collection of essential documents required for site activation/IMP release. Customize country/site specific Patient Information Sheet and Informed Consent Form. Responsible for/facilitates the translation and co-ordination of translations for documents. Maintain communication with other key functions participating to country start up e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables. Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country. When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department. May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study. Keep an updated knowledge of the local clinical trial laws, regulations and help distributing their knowledge within PFM to ensure the conduct of Clinical Trials according to international and local/national applicable regulations. Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF May support the clinical team performing Pre-Study Site Visits. The ideal candidate will have: Minimum Required: Bachelor’s degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience. A qualification in Pharmacy/ work experience as a Pharmacist would be highly beneficial. 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies. Other Required: Strong communication and organizational skills. Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required. Fluency in English. Preferred: Relevant regulatory and site start-up (feasibility, contract negotiations, CA/ EC/ IRB submissions) experience. Experience using milestone tracking tools/systems. Ability to prioritize workload to meet deadlines Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science. We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.", "summaryDescription" : "Regulatory and Site Start Up Specialist at Precision Medicine Group. Skills: Site activation, Regulatory submissions, Document management. Deliver site activation readiness. Prepare Clinical Trial Application Forms", "postedDate" : "2026-06-11T07:08:10.773", "createdAt" : "2026-06-11T07:08:10.773", "lastUpdated" : "2026-06-11T07:20:17.477", "ingestTimestamp" : "2026-06-11T07:08:10.773", "mongoId" : "6a2a3fb674d8ee00a05c4705", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Site activation", "Regulatory submissions", "Document management", "Translation management", "Site activation readiness", "Clinical trial application", "Submission dossier preparation", "Regulatory intelligence", "Essential document review", "Translation coordination", "Site contracts management", "Study budgets negotiation", "Investigator contracts execution", "Clinical trial laws", "Clinical trial regulations", "Audit readiness", "Inspection readiness", "Project plans maintenance", "Project trackers maintenance", "ICH-GCP", "Rare diseases", "Oncology", "Biomarker analytics", "RAC certification", "TMF" ], "skillCount" : 25, "jobCategory" : "other", "jobSubcategory" : "clinical-solutions", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Clinical Research Organization" }, { "id" : "6a2cb20974d8ee00a09df17b", "title" : "Denials Follow Up Rep", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Denials Follow Up Rep in the US, adjusted for remote work and the healthcare industry." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-15T21:28:52.701", "fingerprint" : "52a9573aab10357bf5575e4a071aa7791d67cd5a210675463279c38ac6f7bcfe", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/da7a2895-78af-49d2-9732-e9b52842e848/apply", "externalId" : "da7a2895-78af-49d2-9732-e9b52842e848", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Claims follow-up", "Denial management", "Revenue cycle operations", "Payer communication" ], "hardSkillsList" : [ "Billing", "Claims processing", "Data analysis" ], "hardSkills" : [ { "name" : "Billing", "level" : "intermediate" }, { "name" : "Claims processing", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "coreResponsibilities" : "Review insurance denials, Analyze EOBs, Analyze payer correspondence, Analyze claims data, Determine resolution strategies, Differentiate clinical denials, Differentiate technical denials, Identify next steps for appeals, Identify next steps for reprocessing, Prepare appeals, Submit appeals, Contact insurance payers, Negotiate resolution of denied claims, Ensure timely follow-up on accounts, Evaluate appeal outcomes, Determine payment recovery, Determine decision upholding, Determine additional appeal levels, Manage assigned accounts, Document accounts accurately, Track accounts, Update billing systems, Update follow-up systems, Apply knowledge of billing forms, Apply knowledge of DRG downgrades, Apply knowledge of managed care contracts", "domainKnowledge" : "Insurance denials; Clinical denials; Technical denials; UB-04; HCFA 1500; DRG downgrades; Managed care contracts; Healthcare billing; Revenue cycle operations", "domainList" : [ "insurance-denials", "clinical-denials", "technical-denials", "ub-04", "hcfa-1500", "drg-downgrades", "managed-care-contracts", "healthcare-billing", "revenue-cycle-operations" ], "domainSpecificKnowledge" : [ "Insurance denials", "Clinical denials", "Technical denials", "UB-04", "HCFA 1500", "DRG downgrades", "Managed care contracts", "Healthcare billing", "Revenue cycle operations" ], "toolProficiency" : [ "Billing systems", "Claims management systems" ], "continuousLearning" : "Tuition reimbursement; Professional development support", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "2 years of experience in healthcare billing, 2 years of experience in claims follow-up, 2 years of experience in denial management, Understanding of insurance claim processes, Familiarity with UB-04 forms, Familiarity with HCFA 1500 forms, Familiarity with DRG downgrade processes, Experience working with managed care contracts, Analytical skills, Multitasking abilities, Organization abilities, Time management abilities", "qualificationsPreferred" : "Bachelor's degree, Equivalent experience in hospital billing, Equivalent experience in revenue cycle operations", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Review and analyze insurance denials using EOBs, payer correspondence, and claims data to determine appropriate resolution strategies. Differentiate between clinical and technical denials and identify required next steps for appeals or reprocessing. Prepare and submit appeals using supporting documentation such as medical records, appeal letters, and clinical justification when necessary. Contact insurance payers directly to negotiate resolution of denied claims and ensure timely follow-up on accounts. Evaluate appeal outcomes to determine whether payments were recovered, decisions upheld, or additional appeal levels are required. Manage assigned accounts with accurate documentation, tracking, and timely updates within billing and follow-up systems. Apply knowledge of billing forms (UB-04 and HCFA 1500), DRG downgrades, and managed care contracts to support effective resolution. Requirements: High school diploma required; bachelor’s degree preferred or equivalent experience in hospital billing or revenue cycle operations. At least 2 years of experience in healthcare billing, claims follow-up, or denial management. Strong understanding of insurance claim processes, including clinical and technical denial classification. Familiarity with UB-04 and HCFA 1500 forms and DRG downgrade processes. Experience working with managed care contracts and payer communication. Strong analytical skills with the ability to interpret complex billing and reimbursement data. Excellent multitasking, organization, and time management abilities in a high-volume environment. Proficiency in Microsoft Office and general billing or claims management systems. Benefits: Comprehensive medical, dental, and vision insurance coverage. 401(k) retirement savings plan. 80 hours of annual paid time off plus 9 paid holidays. Tuition reimbursement and professional development support. Fully remote work setup with provided equipment. Career growth opportunities within healthcare revenue cycle operations. Stable weekday schedule (Monday–Friday, standard business hours). Exposure to advanced healthcare billing, denial management, and payer negotiation processes. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Denials Follow Up Rep. Review insurance denials. Analyze EOBs", "postedDate" : "2026-06-08T11:06:43.748", "createdAt" : "2026-06-08T11:06:43.748", "lastUpdated" : "2026-06-15T21:28:52.701", "ingestTimestamp" : "2026-06-14T21:43:40.035", "mongoId" : "6a2cb20974d8ee00a09df17b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Billing", "Claims processing", "Data analysis", "Claims follow-up", "Denial management", "Revenue cycle operations", "Payer communication", "Insurance denials", "Clinical denials", "Technical denials", "UB-04", "HCFA 1500", "DRG downgrades", "Managed care contracts", "Healthcare billing", "Billing systems", "Claims management systems" ], "skillCount" : 17, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 7, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305f0bf292fd229cf77a2a", "title" : "Start-up Communications Manager, EMEA", "company" : "OpenAI", "industry" : "Communications", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in London, UK, adjusted for company size and seniority." }, "location" : "London, UK", "locations" : [ "London, UK" ], "timestamp" : "2026-06-16T11:30:08.375", "fingerprint" : "43c6d5e725560493f15cc309a5bdeba993ff693329e59de9a3bb0b66c5d0bb03", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/OpenAI/a3457c48-590c-4bd8-96d6-3e507a0f4bf7/application", "externalId" : "a3457c48-590c-4bd8-96d6-3e507a0f4bf7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "ABOUT THE TEAM OpenAI’s Communications team is responsible for helping people understand our technology, our mission, and the impact AI can have when deployed safely and responsibly. Across EMEA, we work closely with business, start-up, developer, product, marketing, global affairs, and policy teams to tell clear, credible stories about how OpenAI is helping organisations build, scale, and solve meaningful problems. The EMEA B2B Communications team is small, fast-moving, and highly cross-functional. We support some of OpenAI’s most important external audiences, including founders, developers, enterprises, technical communities, journalists, creators, and policymakers. Our work spans proactive storytelling, media relations, executive communications, launches, events, case studies, and campaigns that build awareness, understanding, and trust. IN THIS ROLE, YOU WILL: We’re seeking a strong, hands-on PR professional to join our small, high-impact team to support start-up, developer and B2B communications for OpenAI across EMEA. This role will report to the Head of B2B Communications EMEA. This role will play an important part in building awareness, understanding and trust with founders, developers and business audiences - showing how OpenAI helps companies build, scale and create, and how developers are using our technology at the next frontier of work and innovation. The person will work cross-functionally and partner with OpenAI’s start-up, B2B, developer relations, marketing, product, communications and global affairs teams to: - Lead the day-to-day delivery of the EMEA communications programme for OpenAI’s start-up and B2B teams - building proactive plans, managing co-ordination with EMEA comms agencies, and landing deeper stories, content and case studies that show how businesses are being built with OpenAI. - Manage and support the delivery of creative, proactive communications campaigns, launches and events across multiple channels (media, influencers, founders, developers and stakeholders) which inspire, educate and build trust with business and technical audiences. - Oversee a programme of events, media engagements and influencer activations across EMEA, working closely with start-up, developer and business communities. - Help prepare briefing materials, talking points, and media engagement plans for OpenAI spokespeople. - Build and maintain relationships with journalists, creators and influencers across business, technology, developer, start-up and venture capital communities across EMEA. You might thrive in this role if you: - Professional PR experience (agency or in-house), with expertise in technology, business, start-up or developer communications across multiple channels (owned and earned). - Strong creativity and proactive media and influencer relations skills, with proven ability to devise and manage campaigns for business, founder and technical audiences - Experience supporting a busy media relations team and senior spokespeople, with strong organisational skills and the ability to manage multiple requests, events and deadlines in a fast-moving environment. - Comfortable working cross-functionally with teams such as B2B, start-up, developer relations, global affairs, legal, marketing and product; ambitious, deeply curious about technology, and excited by the next frontier in how businesses are built and how developers create. Additional Information - The role is based in London and follows a hybrid work model of three days in the office per week. - Must be willing to travel internationally when required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.", "summaryDescription" : "Start-up Communications Manager, EMEA at OpenAI", "createdAt" : "2026-06-16T00:30:24.593", "lastUpdated" : "2026-06-16T11:30:08.375", "ingestTimestamp" : "2026-06-16T00:30:24.593", "mongoId" : "6a305f0bf292fd229cf77a2a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3059d3f292fd229cf4b270", "title" : "Start-up Communications Manager, EMEA", "company" : "OpenAI", "industry" : "Communications", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in London, UK, adjusted for company size and seniority." }, "location" : "London, UK", "locations" : [ "London, UK" ], "timestamp" : "2026-06-16T14:48:36.418", "fingerprint" : "7a76abac0c810710f0c0f9ad56b37264863641640ee7c3d5a2ef9a28477b0072", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/openai/a3457c48-590c-4bd8-96d6-3e507a0f4bf7/application", "externalId" : "a3457c48-590c-4bd8-96d6-3e507a0f4bf7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "ABOUT THE TEAM OpenAI’s Communications team is responsible for helping people understand our technology, our mission, and the impact AI can have when deployed safely and responsibly. Across EMEA, we work closely with business, start-up, developer, product, marketing, global affairs, and policy teams to tell clear, credible stories about how OpenAI is helping organisations build, scale, and solve meaningful problems. The EMEA B2B Communications team is small, fast-moving, and highly cross-functional. We support some of OpenAI’s most important external audiences, including founders, developers, enterprises, technical communities, journalists, creators, and policymakers. Our work spans proactive storytelling, media relations, executive communications, launches, events, case studies, and campaigns that build awareness, understanding, and trust. IN THIS ROLE, YOU WILL: We’re seeking a strong, hands-on PR professional to join our small, high-impact team to support start-up, developer and B2B communications for OpenAI across EMEA. This role will report to the Head of B2B Communications EMEA. This role will play an important part in building awareness, understanding and trust with founders, developers and business audiences - showing how OpenAI helps companies build, scale and create, and how developers are using our technology at the next frontier of work and innovation. The person will work cross-functionally and partner with OpenAI’s start-up, B2B, developer relations, marketing, product, communications and global affairs teams to: - Lead the day-to-day delivery of the EMEA communications programme for OpenAI’s start-up and B2B teams - building proactive plans, managing co-ordination with EMEA comms agencies, and landing deeper stories, content and case studies that show how businesses are being built with OpenAI. - Manage and support the delivery of creative, proactive communications campaigns, launches and events across multiple channels (media, influencers, founders, developers and stakeholders) which inspire, educate and build trust with business and technical audiences. - Oversee a programme of events, media engagements and influencer activations across EMEA, working closely with start-up, developer and business communities. - Help prepare briefing materials, talking points, and media engagement plans for OpenAI spokespeople. - Build and maintain relationships with journalists, creators and influencers across business, technology, developer, start-up and venture capital communities across EMEA. You might thrive in this role if you: - Professional PR experience (agency or in-house), with expertise in technology, business, start-up or developer communications across multiple channels (owned and earned). - Strong creativity and proactive media and influencer relations skills, with proven ability to devise and manage campaigns for business, founder and technical audiences - Experience supporting a busy media relations team and senior spokespeople, with strong organisational skills and the ability to manage multiple requests, events and deadlines in a fast-moving environment. - Comfortable working cross-functionally with teams such as B2B, start-up, developer relations, global affairs, legal, marketing and product; ambitious, deeply curious about technology, and excited by the next frontier in how businesses are built and how developers create. Additional Information - The role is based in London and follows a hybrid work model of three days in the office per week. - Must be willing to travel internationally when required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.", "summaryDescription" : "Start-up Communications Manager, EMEA at OpenAI", "createdAt" : "2026-06-16T00:29:27.590", "lastUpdated" : "2026-06-16T14:48:36.418", "ingestTimestamp" : "2026-06-16T00:29:27.590", "mongoId" : "6a3059d3f292fd229cf4b270", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "68c2e43ff8b1b0376634c996", "title" : "CS Resolution Specialist ML", "company" : "Amazon Dev Center India", "industry" : "Editorial, Writing, Content Management, Customer Service, amazongo", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior CS Resolution Specialist ML at Amazon Dev Center India in Hyderabad, India, adjusted for 1-2 years of experience and the technology industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T06:27:11.934", "fingerprint" : "00ecb0b88cb710734603984deefe02fb420caa60bb925738aaec502b906f06a8", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3070907/apply", "externalId" : "bf61d3c1-d9ce-45e3-8ec1-a15e5bc4e7d8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "coreResponsibilities" : "Resolve customer issues, Answer customer questions, Maintain customer satisfaction, Work cross-functionally, Provide quick resolution, Identify recurring customer issues, Escalate to management, Recommend process improvements, Implement process improvements, Raise issues/alarms to leadership, Maintain strict confidentiality, Follow Amazon policies, Ensure compliance with procedures, Achieve quality metrics, Achieve performance metrics, Work on Core queues, Switch between functions, Drive quality, Drive productivity, Drive process improvement, Keep pace with growth, Motivate others", "teamCollaboration" : "Work with cross-functional teams", "communicationSkills" : "Writing abilities; Reading abilities; Speaking abilities", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Work in 24*7 environment, 100% work from office", "qualificationsBasic" : "Bachelor's Degree, 1-2 years experience, Proficiency in French, Proficiency in English", "qualificationsPreferred" : "Customer Obsession, Interpersonal skills, Verbal communication, Written communication, Prompt/ Quick thinker, Be Empathetic, Personable and attentive, Ability to prioritize, Ability to multitask", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon’s Just Walk Out technology started off with a vision of eliminating the need to wait in checkout queues to enhance customer experience and convenience in physical retail stores. It started off with Amazon’s Go stores, and Amazon is now expanding to share this technology with non-Amazon owned 3P stores. Check the technology out at amazon.com/go. We, CXQO’s 3P CS team, are diligently working every day to delight our customers by understanding customer issues and diving deep to provide quick resolution. We’re looking to hire Customer Service Associate, who is passionate to solve customer issues, exhibits bias for action for problem solving and takes the extra mile to engage customers. The individual will be responsible for handling customer cases and driving it to quick resolution by working with cross-functional teams. The role is based out of HYD11 Key job responsibilities 1. Resolve customer issues and answer customer questions via e-mail, SIMs and voice calls. 2. Proficient in English and French, with excellent writing/reading and speaking abilities. 3. Maintain customer satisfaction by listening calmly and responding empathetically. 4. Work cross-functionally with internal teams to provide quick resolution. 5. Identify recurring customer issues and escalate to management to find scalable root-cause fixes. 6. Recommend and implement small-scale process simplification improvements. 7. Proactively raise issues/alarms that may have an impact on core deliverables or operations to leadership. 8. Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information. 9. Ensure compliance with procedures and SLAs while achieving quality and performance metrics. 10. Work on the Core queues with willingness to switch between different functions as per business requirement. 11. Drive quality, productivity, and process improvement while keep pace with team’s growth, motivating others to meet the challenges of an extremely customer-focused and metrics driven environment. 12. Flexible to work in a 24*7 environment. 100% work from office role. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: 1. Bachelor’s Degree in any domain, preferably tech. 2. Minimum 1 -2 years’ experience in International Voice process 3. Proficiency in speaking/writing/reading French and English Preferred Qualifications: Customer Obsession, Strong interpersonal skills, Should be strong in verbal/written communication, Prompt/ Quick thinker, Be Empathetic ,Personable and attentive, Ability to prioritize and multitask Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "CS Resolution Specialist ML at Amazon Dev Center India. Resolve customer issues. Answer customer questions", "postedDate" : "2026-06-13T15:11:43.666", "createdAt" : "2026-06-13T15:11:43.666", "lastUpdated" : "2026-06-15T06:27:11.934", "ingestTimestamp" : "2026-06-13T15:11:43.666", "mongoId" : "68c2e43ff8b1b0376634c996", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3070907/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "68c2e42bf8b1b0376634c6d3", "title" : "Account Manager (12 months contract), Pick Up and Return Points (PARP)", "company" : "Amazon Italia Transport Srl", "industry" : "Sales, Advertising, Account Management, Logistics", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Account Manager in Milan, Italy, adjusted for the e-commerce industry and a large company size." }, "location" : "Milan, Lombardy, ITA", "locations" : [ "Milan, Lombardy, ITA" ], "timestamp" : "2026-06-15T05:56:10.544", "fingerprint" : "834076096574f1f362655e55e2a22f91c55ca55135a24caaa4ed90834a8492b4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3073270/apply", "externalId" : "f629cfa8-443d-4595-8445-2e76e662907a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milan", "state" : "Lombardy", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.4641943,9.1896346" } ], "locationText" : "Milan, Lombardy, Italy", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Stakeholder management", "Contract negotiations", "Network ownership", "Client relationship management", "Network development", "Performance optimization", "Market analysis", "Forecasting", "Business expansion", "Route-to-market strategies", "New product launches", "Revenue growth", "Cost savings", "Market penetration", "Marketing campaigns", "Advertising campaigns", "Customer experience" ], "hardSkillsList" : [ "Financial analysis", "Strategic planning" ], "hardSkills" : [ { "name" : "Financial analysis", "level" : "intermediate" }, { "name" : "Strategic planning", "level" : "intermediate" } ], "majorSkills" : "Account management, Contract negotiation, Network expansion", "majorSkillsList" : [ "Account management", "Contract negotiation", "Network expansion" ], "coreResponsibilities" : "Own and drive executive-level relationships, Serve as primary point of contact, Lead complex contract negotiations, Conduct market analysis, Perform forecasting, Maintain complete ownership of PARP network, Optimize network performance, Drive network expansion strategy, Ensure quality control, Drive development/roll-out phase, Maintain and optimize current network, Conduct performance reviews, Create action plans, Manage contract renewals, Work cross-functionally with internal teams, Ensure seamless network operations, Lead business expansion, Lead route-to-market strategies, Lead new product/service launches, Drive revenue growth, Drive cost savings, Drive market penetration, Lead offline Marketing campaigns, Lead Advertising campaigns, Boost Amazon Locker awareness, Boost Amazon Locker utilization, Drive best-in-class customer experience, Drive service and convenience", "teamCollaboration" : "Cross-functionally; Internal teams; Tech Ops; Accounting; Marketing; Business Planning; Legal; Product Management", "domainKnowledge" : "Alternative delivery solutions; E-commerce logistics", "domainList" : [ "alternative-delivery-solutions", "e-commerce-logistics" ], "domainSpecificKnowledge" : [ "Alternative delivery solutions", "E-commerce logistics" ], "toolProficiency" : [ "Excel", "Powerpoint" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Strategic decision-making", "outcomesObjectives" : "Drive revenue growth; Drive cost savings; Drive market penetration", "qualificationsBasic" : "Bachelor's degree in Business Administration, Economics, Engineering, or related field, Fluency in Italian and English, Previous experience in managing strategical customers, Own P&L, Conduct high level negotiations, Maintain and grow strategic alliances and partnerships, Experience in FMCG, retail, logistics, or e-commerce industries, Proven experience in managing high level negotiations, Highly commercially aware, Creative and astute with financial and analytical skills, Proven strategic relationship manager, Ability to plan strategically with customers, Bring strategy into implementation, Ability to develop and execute strategic plans, Anticipating market trends, Adapting to changing business needs, Excel and Powerpoint skills", "qualificationsPreferred" : "Master’s degree, Experience with CRM systems, Salesforce preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build a world-class delivery experience, this is your chance to make history. We are looking for a dynamic, organized self-starter to join Amazon PARP (Pick up and Return points) as Key Account Manager in Italy. Amazon PARP is an alternative delivery solution available to Amazon customers, offering convenient pickup and return options. As the Key Account Manager, you will be responsible for managing and expanding our network. This strategic role requires a proven track record in C-level stakeholder management, complex contract negotiations, and end-to-end network ownership. As a key member of the PARP team, you will work cross-functionally to drive the entire client relationship lifecycle. Your responsibilities will include overseeing network development and roll-out, optimizing performance, conducting reviews, creating action plans, and managing contract renewals. You will serve as the primary point of contact for both external partners and internal stakeholders, ensuring the best possible customer experience while collaborating with various teams such as Tech Ops, Finance, Marketing, Business Planning, Legal, and Product Management. This role offers a unique opportunity to shape the future of Amazon's alternative delivery solutions and make a lasting impact on customer convenience and satisfaction across Italy. Key job responsibilities - Own and drive executive-level relationships with C-level stakeholders across partner organizations, serving as the primary point of contact for strategic decision-making and partnership growth - Lead complex contract negotiations, including commercial terms, service level agreements, and partnership conditions with high-value partners - Market Analysis and forecasting in order to discover insights to better shape strategical decisions - Maintain complete ownership and oversight of PARP network in Italy, including performance optimization, expansion strategy, and quality control - Drive the development/roll-out phase, maintain and optimize the current network, conduct performance reviews, create action plans, and manage contract renewals - Work cross-functionally with internal teams (Tech Ops/Installation, Accounting, Marketing, Business Planning, Legal, Product Management) to ensure seamless network operations - Lead of the business expansion, route-to-market strategies, and new product/service launches, driving revenue growth, cost savings and market penetration - Lead offline Marketing and Advertising campaigns with location partners to boost Amazon Locker awareness and utilization - Drive best-in-class customer experience, service, and convenience across all Pickup locations Basic Qualifications: - Bachelor's degree in Business Administration, Economics, Engineering, or related field - Fluency in Italian and English (written and verbal communication) - Previous experience in managing strategical customers, own P&L, conduct high level negotiations and maintain and grow strategic alliances and partnerships for business - Experience in FMCG, retail, logistics, or e-commerce industries - Proven experience in managing high level negotiations - Highly commercially aware, creative and astute with strong financial and analytical skills - Proven strategic relationship manager with ability to plan strategically with customers and bring strategy into implementation - Ability to develop and execute strategic plans, anticipating market trends and adapting to changing business needs. - Strong excel and Powerpoint skills Preferred Qualifications: - Master’s degree - Experience with CRM systems (Salesforce preferred) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Account Manager (12 months contract), Pick Up and Return Points (PARP) at Amazon Italia Transport Srl. Skills: Account management, Contract negotiation, Network expansion. Own and drive executive-level relationships. Serve as primary point of contact", "postedDate" : "2026-06-13T15:34:40.748", "createdAt" : "2026-06-13T15:34:40.748", "lastUpdated" : "2026-06-15T05:56:10.544", "ingestTimestamp" : "2026-06-13T15:34:40.748", "mongoId" : "68c2e42bf8b1b0376634c6d3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3073270/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Financial analysis", "Strategic planning", "Account management", "Contract negotiation", "Network expansion", "Stakeholder management", "Contract negotiations", "Network ownership", "Client relationship management", "Network development", "Performance optimization", "Market analysis", "Forecasting", "Business expansion", "Route-to-market strategies", "New product launches", "Revenue growth", "Cost savings", "Market penetration", "Marketing campaigns", "Advertising campaigns", "Customer experience", "Alternative delivery solutions", "E-commerce logistics", "Excel", "Powerpoint" ], "skillCount" : 26, "jobCategory" : "marketing", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a30753df292fd229c00d6f7", "title" : "Communications Manager, Kindle and Tablets, Devices and Services", "company" : "Amazon.com Services LLC", "industry" : "Marketing PR, Public Relations, global communications and community impact", "salary" : { "min" : 82700.0, "max" : 134000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-16T12:02:31.787", "fingerprint" : "ccff1cb12c05000bb786bdd6159c0d69400adfc5f34052ef050eade422cb59f0", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10449337/apply", "externalId" : "21a437a0-a3e2-4b83-9c80-72bf8ee73aae", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "majorSkills" : "Brand strategy, Customer acquisition, Campaign management, Growth metrics", "majorSkillsList" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "coreResponsibilities" : "Develop and execute marketing strategies, Drive customer acquisition, Manage marketing campaigns, Analyze and report on growth metrics, Develop and manage brand strategy, Collaborate with product and engineering teams, Manage marketing budgets, Conduct market research, Develop and execute go-to-market plans, Optimize marketing performance", "teamCollaboration" : "Product teams; Engineering teams; Marketing teams", "domainKnowledge" : "Amazon devices; Kindle; Tablets", "domainList" : [ "amazon-devices", "kindle", "tablets" ], "domainSpecificKnowledge" : [ "Amazon devices", "Kindle", "Tablets" ], "qualificationsBasic" : "5+ years of experience in marketing, 3+ years of experience in product marketing, 3+ years of experience in brand management, 3+ years of experience in customer acquisition, 3+ years of experience in campaign management, 3+ years of experience in growth metrics", "qualificationsPreferred" : "Experience with Amazon devices, Experience with Kindle, Experience with tablets", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "Amazon is seeking a creative, and highly proactive Communications Manager to drive press and influencer comms for Kindle and Fire Tablets. In this role, you will execute end-to-end PR & communications strategy and execution for Amazon's Kindle e-reader and Fire Tablet launches and drive proactive campaigns that keep both lines top-of-mind between launch moments. This is not a GTM role—this role requires a leader with passion, creativity, bias for action, and a relentless focus on driving results that map to our business and reputational objectives. You will craft innovation thought leadership and storytelling that positions Kindle and Fire Tablets as category leaders in digital reading, entertainment, and productivity. You'll translate complex hardware and software capabilities into narratives that resonate with media and customers. You'll also build and maintain relationships with key technology, consumer electronics, education, and lifestyle media contacts — spanning press and influencers — securing high-impact coverage that drives business results. As part of this role, you'll build trust with cross-functional (and geographically dispersed) partners, including product, engineering, marketing, and executive leadership teams. You will develop integrated communications strategies that align with business objectives and product roadmaps and manage agency relationships and external comms resources to extend your team's reach. Basic Qualifications: - 5+ years of recent professional communications or public relations experience - Bachelor's degree - Proven track record of securing high-impact media coverage in top-tier technology and consumer publications. - Excellent written and verbal communication skills, with ability to translate technical concepts for broad audiences. - Demonstrated ability to develop strategic communications plans that drive business results. - Extreme proactivity—a desire to drive campaigns and storytelling, outside of launch moments. Preferred Qualifications: - - Experience managing complex product launches and multiple concurrent hardware review programs. - - Ability to earn trust with senior, executive-level leaders. - - Experience in consumer technology communications. - - Demonstrated track record of developing successful proactive PR campaigns and thought leadership programs. - - Established relationships with technology reporters and influencers. - - Experience working with engineering and product teams in fast-paced, innovation-driven environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 82,700.00 - 134,000.00 USD annually", "summaryDescription" : "Communications Manager, Kindle and Tablets, Devices and Services at Amazon.com Services LLC. Skills: Brand strategy, Customer acquisition, Campaign management, Growth metrics. Develop and execute marketing strategies. Drive customer acquisition", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-16T01:54:04.211", "lastUpdated" : "2026-06-16T12:02:31.787", "ingestTimestamp" : "2026-06-16T01:54:04.211", "mongoId" : "6a30753df292fd229c00d6f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10449337/apply", "salaryAnnualMin" : 82700, "salaryAnnualMax" : 134000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Amazon devices", "Kindle", "Tablets" ], "skillCount" : 7, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cacd274d8ee00a09d0afd", "title" : "Customer Resolution Agent", "company" : "Culligan Ireland", "industry" : "Consumer Services", "salary" : { "min" : 30000.0, "max" : 33000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Dublin, County Dublin, Ireland", "locations" : [ "Dublin, County Dublin, Ireland" ], "timestamp" : "2026-06-16T02:02:06.965", "fingerprint" : "86c21c7fa92ba8ef72aaa965643e7da220442ef708006d403835767b6da3bf74", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/274EB7EDA0/apply", "externalId" : "274EB7EDA0", "industryFunction" : { }, "locationPoint" : "53.33306,-6.24889", "structuredLocations" : [ { "city" : "Dublin", "state" : "County Dublin", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.3493795,-6.2605593" } ], "locationText" : "Dublin, County Dublin, Ireland", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Cash collection", "Customer relationship management" ], "hardSkillsList" : [ "Billing", "Financial analysis" ], "hardSkills" : [ { "name" : "Billing", "level" : "intermediate" }, { "name" : "Financial analysis", "level" : "intermediate" } ], "majorSkills" : "Customer resolution, Billing queries, Payment disputes", "majorSkillsList" : [ "Customer resolution", "Billing queries", "Payment disputes" ], "coreResponsibilities" : "Manage customer billing queries, Manage payment disputes, Manage financial complaints, Handle cases accurately, Handle cases fairly, Support cash collection, Protect customer relationships, Resolve billing queries, Investigate discrepancies, Identify root causes, Process refunds, Process credits, Process adjustments, Manage cases end-to-end, Maintain accurate CRM records, Maintain accurate finance records, Work cross-functionally with Customer Service, Work cross-functionally with Sales, Work cross-functionally with Finance", "teamCollaboration" : "Customer Service; Sales; Finance", "domainKnowledge" : "Company policy", "domainList" : [ "company-policy" ], "domainSpecificKnowledge" : [ "Company policy" ], "toolProficiency" : [ "CRM" ], "communicationSkills" : "Explain financial information", "continuousLearning" : "Career progression", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Attention to detail, Problem-solving skills, Ability to explain financial information clearly, Organized, Ability to manage multiple cases", "qualificationsPreferred" : "Experience in billing, Experience in finance, Experience in customer accounts", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Position: **Customer Resolution Agent **Location: **Ballymount Co. Dublin **Contract: **Full Time Permanent subject to 6 months' probation **Salary: **€30,000-33,000 per annum, paid monthly The Resolution Agent is responsible for managing customer billing queries, payment disputes, and financial complaints through to resolution. The role ensures that all cases are handled accurately, fairly, and in line with company policy, while supporting cash collection and protecting customer relationships. This role requires strong attention to detail, analytical thinking, and the ability to clearly explain financial information to customers. **Core Role and Responsibilities:** * Resolve billing queries (invoices, payments, credits, balances) * Investigate discrepancies and identify root causes * Process refunds, credits, and adjustments * Manage cases end-to-end within SLAs * Maintain accurate CRM/finance records * Work cross-functionally with Customer Service, Sales & Finance **Requirements** * Strong attention to detail and problem-solving skills * Ability to explain financial information clearly * Organized, with the ability to manage multiple cases * Experience in billing, finance, or customer accounts (preferred) **Benefits** * Monday - Friday Days working pattern * 23 days' holiday + Bank Holidays - increasing with long service * Company Pension scheme * Company Sick Pay (after qualifying period) * Shopping discounts with Perks at Work * 24 hours access to Employee Assistance Programme * Volunteering Day * Employee support network and mental health assistance * Opportunity for career progression", "summaryDescription" : "Customer Resolution Agent at Culligan Ireland. Skills: Customer resolution, Billing queries, Payment disputes. Manage customer billing queries. Manage payment disputes", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T20:15:26.913", "lastUpdated" : "2026-06-16T02:02:06.965", "ingestTimestamp" : "2026-06-14T20:15:26.913", "mongoId" : "6a2cacd274d8ee00a09d0afd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/274EB7EDA0", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Billing", "Financial analysis", "Customer resolution", "Billing queries", "Payment disputes", "Cash collection", "Customer relationship management", "Company policy", "CRM" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Utilities", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2dd25774d8ee00a0ccf847", "title" : "RVP, Sales - Central and West US and Canada", "company" : "Ivalua", "industry" : "SaaS", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "AMER", "locations" : [ "AMER" ], "timestamp" : "2026-06-15T23:08:39.494", "fingerprint" : "76c0402c3db0d535ef2acf27eff741ce2ceb817344454c5da6fa01351672261f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/ivalua/jobs/7961768?gh_jid=7961768", "externalId" : "7961768", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "technicalSkills" : "AI, LLM", "professionalSkills" : [ "Sales execution", "Forecasting", "Value selling", "Consumption-based selling", "Negotiation", "Hiring", "Developing talent", "Cross-functional alignment" ], "hardSkillsList" : [ "ARR targets", "Enterprise sales cycles", "Multi-stakeholder sales", "C-suite engagement", "Deal closure", "Forecasting accuracy", "Sales methodologies" ], "hardSkills" : [ { "name" : "ARR targets", "level" : "intermediate" }, { "name" : "Enterprise sales cycles", "level" : "intermediate" }, { "name" : "Multi-stakeholder sales", "level" : "intermediate" }, { "name" : "C-suite engagement", "level" : "intermediate" }, { "name" : "Deal closure", "level" : "intermediate" }, { "name" : "Forecasting accuracy", "level" : "intermediate" }, { "name" : "Sales methodologies", "level" : "intermediate" } ], "majorSkills" : "Enterprise sales leadership, Revenue generation, Complex deal management, AI-native platform sales", "majorSkillsList" : [ "Enterprise sales leadership", "Revenue generation", "Complex deal management", "AI-native platform sales" ], "coreResponsibilities" : "Own go-to-market strategy, Own revenue strategy, Lead enterprise Account Executives, Partner with Solution Consulting, Partner with Services, Partner with Customer Success, Partner with Marketing, Partner with Sales Operations, Partner with SI Partners, Deliver new ARR, Deliver expansion ARR, Lead complex long-cycle enterprise deals, Position AI-native platform, Protect margin, Enhance supply chain resilience, Engage C-suite stakeholders, Exceed regional ARR targets, Exceed growth targets, Lead team closing $400k+ deals, Lead team closing high six-/seven-figure contracts, Drive disciplined enterprise sales execution, Manage 9-18 month sales cycles, Manage multi-stakeholder cycles, Perform rigorous qualification, Ensure accurate forecasting, Engage CPOs, Engage CIOs, Engage SI Partners, Lead transition to value selling, Lead transition to consumption-based selling, Sell AI-native use cases, Support team in executive discussions, Discuss AI data privacy, Discuss LLM security, Discuss ERP integration, Align bookings with value realization, Drive adoption, Drive expansion, Drive hybrid commercial constructs, Build high-performing culture, Build collaborative culture, Hire top enterprise sales talent, Develop top enterprise sales talent, Foster cross-functional alignment, Own regional business", "teamCollaboration" : "Solution Consulting; Services; Customer Success; Marketing; Sales Operations; SI Partners; Account Management; Cross-functional alignment", "projectManagementSkills" : [ "Sales methodologies" ], "domainKnowledge" : "Procurement; Source-to-Pay; Supply Chain; ERP; AI; LLM; Data privacy; Cloud-based procurement solutions", "domainList" : [ "procurement", "source-to-pay", "supply-chain", "erp", "ai", "llm", "data-privacy", "cloud-based-procurement-solutions" ], "domainSpecificKnowledge" : [ "Procurement", "Source-to-Pay", "Supply Chain", "ERP", "AI", "LLM", "Data privacy", "Cloud-based procurement solutions" ], "toolProficiency" : [ "SAP S/4HANA", "Oracle Fusion" ], "communicationSkills" : "Executive-level discussions", "problemSolvingSkills" : "Remove stall points", "specialRequirements" : "#LI-REMOTE", "outcomesObjectives" : "Exceed regional ARR targets; Exceed growth targets; Consistently close $400k+ average ARR deals; Consistently close high six-/seven-figure enterprise contracts; Accurate forecasting across at least two quarters; Align bookings with value realization; Drive adoption; Drive expansion", "qualificationsBasic" : "10+ years enterprise B2B software sales experience, 5+ years front-line or second-line sales management, Proven track record as deal-maker leader, Manage teams closing $400k+ average ARR deals, Manage high six-/seven-figure enterprise contracts, Manage complex multi-stakeholder sales cycles 9-18 months, Sell to CPOs, CIOs, C-suite executives, Maintain deal momentum, Remove stall points, Forecast accurately over at least two quarters, Use structured sales methodologies", "qualificationsPreferred" : "Bachelor's degree in Business, Management, or related field, Experience selling in Procurement (Source-to-Pay), Experience selling Supply Chain platforms, Experience selling ERP platforms, Experience selling adjacent complex enterprise platforms, Experience with AI-native use cases, Experience with LLM security, Experience with SAP S/4HANA, Experience with Oracle Fusion", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "RVP Sales, US Central, West and Canada (Location: United States) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter. THE OPPORTUNITY CONTEXT: Our Americas Sales team is dedicated to driving new business and expansion across Ivalua’s AI-native Source-to-Pay (S2P) platform with large, complex enterprise customers. With strong growth across US Central, US West and Canada and an expanding portfolio of strategic accounts, the regional team needs to keep growing to satisfy demanding C-level buyers and ambitious revenue targets. In this context of fast growth and continued innovation (including our AI-native IVA Studio), we are hiring a Regional Vice President (RVP) of Sales to lead and scale the sales organization across these territories. ROLE: Here at Ivalua, we are currently looking for a Regional Vice President, Sales – US Central, West and Canada. Reporting to the VP, Sales North America, you will own the go-to-market and revenue strategy for your region, leading a team of enterprise Account Executives and working in close partnership with Solution Consulting, Services, Customer Success, Marketing, Sales Operations, and SI Partners. You will be responsible for delivering new and expansion ARR, leading complex long-cycle enterprise deals (high six- and seven-figure), and positioning Ivalua’s AI-native platform as a strategic lever for margin protection and supply chain resilience with C-suite stakeholders (CPO, CIO, CFO). WHAT YOU WILL DO WITH US Own and exceed regional ARR and growth targets by leading a team that consistently closes $400k+ average ARR deals and high six-/seven-figure enterprise contracts. Drive disciplined enterprise sales execution for 9–18-month, multi-stakeholder cycles, including rigorous qualification, accurate forecasting across at least two quarters, and strong engagement with CPOs, CIOs and SI Partners. Lead the transition from feature/function selling to value- and consumption-based selling, especially for AI-native use cases (e.g., automated intake, real-time contract risk mitigation, generative supplier negotiations, autonomous sourcing). Confidently support your team in executive-level discussions on AI data privacy, LLM security, and integration with backend ERPs (e.g., SAP S/4HANA, Oracle Fusion), ensuring Ivalua is seen as a safe, strategic AI layer over existing landscapes. Partner closely with Customer Success and Account Management to align bookings with value realization, driving adoption, expansion, and sophisticated/hybrid commercial constructs (subscription + usage/consumption-based tiers). Build a high-performing, collaborative culture that fits Ivalua’s values: hiring and developing top enterprise sales talent, fostering strong cross-functional alignment (SC, Services, VE, CS, SAMs, Marketing, SalesOps), and “owning” the regional business in a matrixed environment. YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: Bachelor’s degree in Business, Management, or a related field preferred, with 10+ years of enterprise B2B software sales experience, including 5+ years in front-line or second-line leadership; or an equivalent combination of education and experience. Proven track record as a “deal-maker” leader, managing teams that consistently close $400k+ average ARR deals and high six- or seven-figure contracts with large enterprises. Significant experience managing complex, multi-stakeholder enterprise sales cycles of 9–18 months, selling to CPOs, CIOs and other C-suite executives, ideally in Procurement (Source-to-Pay), Supply Chain, ERP or adjacent complex enterprise platforms (e.g., Coupa, SAP Ariba, Oracle, Salesforce, Workday, Icertis, ServiceNow). Demonstrated ability to maintain deal momentum, remove stall points, and forecast accurately over at least two quarters (current quarter and CQ+1), using structured sales methodologies . Strong AI and product acumen: experienced in leading teams that sell AI-enabled capabilities through value and business outcomes rather than pure features; able to articulate AI-driven use cases such as automated intake, risk mitigation, and autonomous sourcing. High technical literacy (without being an engineer): confident in enterprise architecture discussions on AI data privacy, LLM security, and integration with legacy ERPs (e.g., SAP S/4HANA, Oracle Fusion) and other enterprise systems. Proven success leading in a matrixed, global environment, working through influence with Solutions (SC/Services/VE), Customer Success, SAMs, Partners, and Sales Operations to drive outcomes without direct authority over all functions. Soft Skills : Executive presence and gravitas: able to quickly build trust and credibility with C-suite stakeholders (CPO, CIO, CFO), positioning Ivalua as a strategic lever for margin protection, ESG and supply chain resilience rather than a tactical software line item. Strategic, analytical and disciplined: comfortable operating with rigorous qualification, data-driven pipeline management, and structured territory/account planning; strong partnership mindset with SalesOps to improve visibility and insights. AI adoption mindset: personally curious and hands-on with generative AI, using AI tools for territory mapping, forecasting, coaching and executive outreach, and encouraging similar adoption across your team. Collaborative leadership style: assertive and accountable as a Sales leader, but never a bully; able to build consensus across multiple functions and geographies, manage conflict constructively, and represent the region within the broader Ivalua management team. Change agility and humility: patient in understanding Ivalua’s context, culture, and operating model before introducing practices from previous companies; able to adapt “playbooks” rather than imposing them. Talent builder: strong track record of hiring, developing and retaining high-performing enterprise sellers and leaders, and only making key hires after deeply understanding the Ivalua context and what success requires in this environment. Fluent in English; additional languages are a plus but not required. WHAT HAPPENS NEXT If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA Hybrid working model (3 days in the office per week) We're a team dedicated to pushing the boundaries of product innovation and technology Sustainable Growth, Privately Held A stable and cash-flow positive Company since 10 years Snacks and weekly lunches in the office Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity Unlock and unleash your full professional potential with our exceptional training and career development program Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued Regular social events, competitive outings, team running events, and musical activities, Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/ Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The salary range for this position is based upon careful and continual market compensation research. In addition to location, salary may also vary based upon job-related knowledge, skills, and experience. Title: Regional Vice President, Sales - Central and West US and Canada Base range minimum: $175,000* Base range maximum: $250,000* *Additional compensation / rewards: In addition to the base salary information above, Ivalua offers an uncapped commission plan as part of the competitive compensation package. Other compensation factors may also be considered. 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Deliver sound financial analysis for workout recommendations", "qualificationsBasic" : "2+ years customer-facing experience, 2+ years mortgage experience, General knowledge of loss mitigation process", "qualificationsPreferred" : "Direct familiarity in loss mitigation processes", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Backflip is a venture-backed FinTech committed to becoming the leader in residential real estate investment financing. Our vision is to increase people’s love for their communities by investing in housing and improving the physical world. To do that, we need people who are inspired to modernize real estate investing by connecting entrepreneurs with sophisticated capital. Backflip’s capital product menu consists of fix and flip financing (RTL), single family rental loans (DSCR), and Ground-Up Construction. Asset Resolution Specialist is a high-impact individual contributor responsible for managing a portfolio of delinquent loans through expert loss mitigation, proactive borrower engagement, and disciplined execution from initial default through final resolution. This role plays a critical part in protecting Backflip’s loan portfolio and investor relationships by minimizing loss exposure, maintaining borrower trust, and ensuring every delinquent loan has an active strategy and a clear path forward. This is a customer-facing, high-accountability role focused on loss mitigation and asset resolution. The Asset Resolution Specialist directly impacts Backflip’s bottom line by recovering value from distressed loans and preserving the investor relationships that fuel the business. By resolving defaults efficiently and with empathy, this role reduces financial losses, protects Backflip’s reputation with capital partners, and ensures borrowers have a clear path forward — even in difficult circumstances. This position reports to the Sr. Asset Resolution Specialist and offers the opportunity to play a key role in scaling a critical function within a fast-growing, tech-enabled real estate lender. This is a remote role, with occasional travel required (company offsites, etc.). WHAT YOU’LL DO - Manage a portfolio of delinquent loans and implement customized loss mitigation strategies for each borrower, owning the file from initial default through final resolution. - Analyze workout options — foreclosure, short sale, reinstatement, and deed in lieu, based on financial impact to the investor, and deliver well-reasoned proposals for the optimal resolution path. - Work closely with investors to negotiate loss mitigation strategies, set clear expectations on outcomes, and maintain strong relationships throughout the process. - Serve as the primary point of contact for borrowers navigating financial hardship, guiding them through available options with empathy, directness, and deep knowledge of the loss mitigation process. - Maintain real-time accuracy across all servicing systems, ensuring every loan status, communication, and decision is promptly documented and fully transparent to internal stakeholders. - Identify process gaps, generate ideas for increased efficiency, and support the implementation of new initiatives that strengthen the Special Servicing Team’s execution. QUALIFICATIONS - 2+ years of customer-facing experience required. - 2+ years of mortgage experience preferred, with direct familiarity in loss mitigation processes. - Exemplary written and verbal communication skills, with the ability to explain complex guidelines clearly to both borrowers and investors. - General knowledge of the full loss mitigation process, including foreclosure, short sale, reinstatement, and deed in lieu. - Demonstrated ability to independently manage a high-volume delinquent loan pipeline and drive accounts to resolution. - Strong negotiation skills and comfort navigating difficult conversations with distressed borrowers and demanding investors. - Self-starter with the ability to work autonomously, prioritize effectively, and maintain consistent execution in a fast-paced environment. WHAT SUCCESS LOOKS LIKE - Every loan in your portfolio has an active resolution strategy, clear documentation, and regular forward progress — no file stalls without a defined reason and next step. - Workout recommendations are grounded in sound financial analysis, aligned with investor guidelines, and delivered with enough clarity that decisions get made quickly and confidently. - Borrowers and investors feel informed and respected throughout the resolution process, with proactive communication at every stage and no surprises. - You identify risks early and escalate before they become problems, ensuring no legal deadline, investor obligation, or borrower commitment is missed. This candidate will champion Backflip’s culture & Core Values: - Raise the Bar: We pursue operational excellence with focus, follow-through, and a persistent drive to get 1% better every day. We use technology to design best-in-class processes and systems. We invest our time wisely and take pride in our work. Great work compounds. - Act Like an Owner: We are proactive and act in the long-term interest of the company. When we see something that can be improved, we take initiative. We are accountable - we follow through on commitments, own outcomes, and take responsibility for both the work and the result. - Relationship Driven: We show up for our teammates and partners with respect, clarity, and candor. We build deep, mutually-beneficial relationships through thoughtful communication, elevated experiences, consistent reliability, and alignment of interests. - Stay Curious: We ask questions, seek context, and challenge assumptions in search of a better way. We value learning over knowing and progress over perfection. Curiosity drives how we test new ideas, learn from mistakes, and continuously improve as individuals and as a company. Compensation for this role includes a base salary of $55,000 - $60,000 (based on experience). In addition, Backflip employees receive equity stock options, paid health care, and a 401K + company match, among other industry-leading benefits. Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally. This role is not eligible for visa sponsorship.", "summaryDescription" : "Asset Resolution Specialist at Backflip. Skills: Loss mitigation, Asset resolution, Borrower engagement. Manage portfolio of delinquent loans. 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Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies. Required Experience translating complex analytics project intakes and business requirements into clear, actionable plans for prioritization and implementation. Experience explaining complex data initiatives in simple, non-technical language to end-users and leaders of all levels. Experience in complex data programs as a senior project manager and/or data liaison role. Experience collaborating with end-users, performance analysts and agency leaders to validate project/program reports, presentations for monitoring and official reporting. Excellent communication, presentation, and interpersonal skills. Experience with presentation and design tools such as PowerPoint and Visio.Experience leading as a senior project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts Experience with Business Intelligence/Data Warehouse Experience acting as the primary point of contact for program staff with data needs for federal, state, and internal reporting. Experience working in a health and human services or similarly regulated environment, with a strong understanding of program data and reporting requirements. Experience with data governance and data quality principles Experience managing scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe) Experience ensuring project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs. Experience collaborating with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting. Experience leading a performance management and analytics initiative at a State of Texas agency Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff. Experience training and mentoring staff with varying levels of data literacy. Experience with State and Federal monitoring and reporting compliance for a Major Information Resources Project (MIRP) Experience developing Advanced Planning Documents (APD) and Business Case Workbooks for a Major Information Resources Project (MIRP) with blended State GR and Federal Financial Participation (FFP) - All Funds 1 Preferred Experience applying responsible AI practices and compliance with agency standards. Regards, Mohammed Ilyas, PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Program manager -AI and Health and Human Services (HHS) at Syncreon Consulting. Skills: Program management, Data analysis, AI, HHS. Translate complex analytics project intakes. 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Experience collaborating with end-users, performance analysts and agency leaders to validate project/program reports, presentations for monitoring and official reporting. Excellent communication, presentation, and interpersonal skills. Experience with presentation and design tools such as PowerPoint and Visio.Experience leading as a senior project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts Experience with Business Intelligence/Data Warehouse Experience acting as the primary point of contact for program staff with data needs for federal, state, and internal reporting. Experience working in a health and human services or similarly regulated environment, with a strong understanding of program data and reporting requirements. Experience with data governance and data quality principles Experience managing scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe) Experience ensuring project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs. Experience collaborating with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting. Experience leading a performance management and analytics initiative at a State of Texas agency Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff. Experience training and mentoring staff with varying levels of data literacy. Experience with State and Federal monitoring and reporting compliance for a Major Information Resources Project (MIRP) Experience developing Advanced Planning Documents (APD) and Business Case Workbooks for a Major Information Resources Project (MIRP) with blended State GR and Federal Financial Participation (FFP) - All Funds 1 Preferred Experience applying responsible AI practices and compliance with agency standards. Regards, Mohammed Ilyas, PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Program manager -AI and Health and Human Services (HHS) at Syncreon Consulting. Skills: AI, Data Management, Program Management. Translate analytics project intakes. 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Bar; and * Prior experience in a peer law firm. Clifford Chance US LLP offers a comprehensive benefits and compensation package. Subject to the candidate’s experience, the salary range for this role is $225,000–$435,000. Actual salary will be commensurate with the candidate’s qualifications and relevant experience. 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Our vision is to increase people’s love for their communities by investing in housing and improving the physical world. To do that, we need people who are inspired to modernize real estate investing by connecting entrepreneurs with sophisticated capital. Backflip’s capital product menu consists of fix and flip financing (RTL), single family rental loans (DSCR), and Ground-Up Construction. Asset Resolution Specialist is a high-impact individual contributor responsible for managing a portfolio of delinquent loans through expert loss mitigation, proactive borrower engagement, and disciplined execution from initial default through final resolution. This role plays a critical part in protecting Backflip’s loan portfolio and investor relationships by minimizing loss exposure, maintaining borrower trust, and ensuring every delinquent loan has an active strategy and a clear path forward. This is a customer-facing, high-accountability role focused on loss mitigation and asset resolution. The Asset Resolution Specialist directly impacts Backflip’s bottom line by recovering value from distressed loans and preserving the investor relationships that fuel the business. By resolving defaults efficiently and with empathy, this role reduces financial losses, protects Backflip’s reputation with capital partners, and ensures borrowers have a clear path forward — even in difficult circumstances. This position reports to the Sr. Asset Resolution Specialist and offers the opportunity to play a key role in scaling a critical function within a fast-growing, tech-enabled real estate lender. This is a remote role, with occasional travel required (company offsites, etc.). WHAT YOU’LL DO - Manage a portfolio of delinquent loans and implement customized loss mitigation strategies for each borrower, owning the file from initial default through final resolution. - Analyze workout options — foreclosure, short sale, reinstatement, and deed in lieu, based on financial impact to the investor, and deliver well-reasoned proposals for the optimal resolution path. - Work closely with investors to negotiate loss mitigation strategies, set clear expectations on outcomes, and maintain strong relationships throughout the process. - Serve as the primary point of contact for borrowers navigating financial hardship, guiding them through available options with empathy, directness, and deep knowledge of the loss mitigation process. - Maintain real-time accuracy across all servicing systems, ensuring every loan status, communication, and decision is promptly documented and fully transparent to internal stakeholders. - Identify process gaps, generate ideas for increased efficiency, and support the implementation of new initiatives that strengthen the Special Servicing Team’s execution. QUALIFICATIONS - 2+ years of customer-facing experience required. - 2+ years of mortgage experience preferred, with direct familiarity in loss mitigation processes. - Exemplary written and verbal communication skills, with the ability to explain complex guidelines clearly to both borrowers and investors. - General knowledge of the full loss mitigation process, including foreclosure, short sale, reinstatement, and deed in lieu. - Demonstrated ability to independently manage a high-volume delinquent loan pipeline and drive accounts to resolution. - Strong negotiation skills and comfort navigating difficult conversations with distressed borrowers and demanding investors. - Self-starter with the ability to work autonomously, prioritize effectively, and maintain consistent execution in a fast-paced environment. WHAT SUCCESS LOOKS LIKE - Every loan in your portfolio has an active resolution strategy, clear documentation, and regular forward progress — no file stalls without a defined reason and next step. - Workout recommendations are grounded in sound financial analysis, aligned with investor guidelines, and delivered with enough clarity that decisions get made quickly and confidently. - Borrowers and investors feel informed and respected throughout the resolution process, with proactive communication at every stage and no surprises. - You identify risks early and escalate before they become problems, ensuring no legal deadline, investor obligation, or borrower commitment is missed. This candidate will champion Backflip’s culture & Core Values: - Raise the Bar: We pursue operational excellence with focus, follow-through, and a persistent drive to get 1% better every day. We use technology to design best-in-class processes and systems. We invest our time wisely and take pride in our work. Great work compounds. - Act Like an Owner: We are proactive and act in the long-term interest of the company. When we see something that can be improved, we take initiative. We are accountable - we follow through on commitments, own outcomes, and take responsibility for both the work and the result. - Relationship Driven: We show up for our teammates and partners with respect, clarity, and candor. We build deep, mutually-beneficial relationships through thoughtful communication, elevated experiences, consistent reliability, and alignment of interests. - Stay Curious: We ask questions, seek context, and challenge assumptions in search of a better way. We value learning over knowing and progress over perfection. Curiosity drives how we test new ideas, learn from mistakes, and continuously improve as individuals and as a company. Compensation for this role includes a base salary of $55,000 - $60,000 (based on experience). In addition, Backflip employees receive equity stock options, paid health care, and a 401K + company match, among other industry-leading benefits. Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally. This role is not eligible for visa sponsorship.", "summaryDescription" : "Asset Resolution Specialist at Backflip. Skills: Loss mitigation, Asset resolution, Borrower engagement. Manage portfolio of delinquent loans. Implement customized loss mitigation strategies", "postedDate" : "2026-06-11T17:34:14.446", "createdAt" : "2026-06-11T17:34:14.446", "lastUpdated" : "2026-06-12T22:36:15.519", "ingestTimestamp" : "2026-06-11T17:34:14.446", "mongoId" : "6a2a506d74d8ee00a05f299d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Workout analysis", "Foreclosure", "Short sale", "Reinstatement", "Deed in lieu", "Negotiation", "Empathy", "Loss mitigation", "Asset resolution", "Borrower engagement", "Financial analysis", "Real estate investment financing", "Fix and flip financing", "Single family rental loans", "Ground-up construction", "Distressed loans", "Servicing systems" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "capital-markets", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech" }, { "id" : "6a305649f292fd229cf26dbd", "title" : "Trainer, GSF Learning and development, GSF Learning and development", "company" : "ASSPL", "industry" : "Administrative Support, Training, fulfillment ops", "salary" : { "min" : 750000.0, "max" : 1250000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Trainer in the Logistics industry in Kolkata, India, adjusted for company size and specific industry." }, "location" : "Kolkata, West Bengal, IND", "locations" : [ "Kolkata, West Bengal, IND" ], "timestamp" : "2026-06-16T06:28:32.436", "fingerprint" : "6ae1b60d864eb5ca61b496579c1505c3ce6a90f60a91d1ec1ecd44cbe9cabaea", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10432718/apply", "externalId" : "78d281b8-68e5-425b-b3c2-0eb7dde9ee16", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kolkata", "state" : "West Bengal", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "22.5726459,88.3638953" } ], "locationText" : "Kolkata, West Bengal, India", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Data analysis", "Report generation" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Report generation", "level" : "intermediate" } ], "majorSkills" : "Learning and development, Training delivery, Performance management", "majorSkillsList" : [ "Learning and development", "Training delivery", "Performance management" ], "coreResponsibilities" : "Manage L&D activities, Identify knowledge gaps, Recommend ways to meet goals, Support hubs and dark stores, Track site performance, Pre-announce training interventions, Supervise learning metrics, Oversee metric results, Manage live performance metrics, Conduct learning sessions, Deliver training courses, Maintain data and analysis, Generate reports on Excel, Ensure digital training completion, Ensure coaching completion, Ensure performance improvement completion, Partner with operations leaders, Conduct site health checks, Fix gaps on immediate basis, Identify learning coaches, Certify learning coaches, Lead improvement projects, Enhance business performance, Drive Quality metrics, Drive Learning metrics, Conduct zoom sessions, Conduct classroom sessions, Track daily learning metrics, Track daily business metrics, Plan hub visits, Engage with hub POCs, Offer visibility on reporting, Offer visibility on progress updates", "teamCollaboration" : "Operations leaders; Stakeholders", "projectManagementSkills" : [ "Improvement projects" ], "domainKnowledge" : "BQM; ITL", "domainList" : [ "bqm", "itl" ], "domainSpecificKnowledge" : [ "BQM", "ITL" ], "toolProficiency" : [ "Excel", "Zoom" ], "communicationSkills" : "Presentation; Written communication; Verbal communication", "documentationSkills" : "Data maintenance; Analysis reports", "continuousLearning" : "Continuous learning delivery", "innovationCreativity" : "Individual improvement projects", "problemSolvingSkills" : "Identify knowledge gaps; Fix gaps", "outcomesObjectives" : "Meet business goals; Enhance business performance", "qualificationsBasic" : "Written and verbal communication, Presentation skills, Microsoft Office proficiency", "qualificationsPreferred" : "Training Needs Analysis process experience, Assessing performance gaps experience, Analyzing learning needs experience, Designing customer-centric solutions experience, Developing customer-centric solutions experience, Evaluating learning programs effectiveness experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Trainer – Kolkata, will be an active member of the learning team in the east. The trainer will be responsible to manage L&D activities for 3P hubs/ Dark stores. Job Responsibilities: 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals. 3- Proactively track mapped sites performance and pre-announce training interventions. 4- Supervise structured learning metrices and also oversee their results for the assigned sites. 5- Managing live performance metrices end to end for the assigned sites. 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D 7- Maintaining data and analysis through reports on excel (as per business requirement) 8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time. 9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis. 10- Identifying learning coaches & certifying them. 11- Lead the individual improvement projects to enhance the business performance. 12- Drive Quality & Learning metrics 13- Conducting zoom & Class room sessions for the stake holders Key job responsibilities 1- Own business goals and intervene by identifying knowledge gaps to be filled. 2- Proactively recommend ways and support the mapped Hubs and dark stores towards meeting business goals. 3- Proactively track mapped sites performance and pre-announce training interventions. 4- Supervise structured learning metrices and also oversee their results for the assigned sites. 5- Managing live performance metrices end to end for the assigned sites. 6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D 7- Maintaining data and analysis through reports on excel (as per business requirement) 8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time. 9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis. 10- Identifying learning coaches & certifying them. 11- Lead the individual improvement projects to enhance the business performance. 12- Drive Quality & Learning metrics 13- Conducting zoom & Class room sessions for the stake holders A day in the life Track the day to day learning & business metrics and plan to visit the mapped hubs for metric improvement Involve and engage well with mapped hub POCs Offer visibility on daily reporting and progress updates Basic Qualifications: - Experience with written and verbal communication and presentation - Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook) Preferred Qualifications: - Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Trainer, GSF Learning and development, GSF Learning and development at ASSPL. Skills: Learning and development, Training delivery, Performance management. Manage L&D activities. Identify knowledge gaps", "postedDate" : "2026-06-15T22:01:25.093", "createdAt" : "2026-06-15T22:01:25.093", "lastUpdated" : "2026-06-16T06:28:32.436", "ingestTimestamp" : "2026-06-15T22:01:25.093", "mongoId" : "6a305649f292fd229cf26dbd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10432718/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Report generation", "Learning and development", "Training delivery", "Performance management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Improvement projects", "BQM", "ITL", "Excel", "Zoom" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2a5dc274d8ee00a061a2d1", "title" : "Dispute Resolution Specialist", "company" : "Upgrade", "industry" : "Financial Services", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Dispute Resolution Specialist in Atlanta, United States, with 3+ years of experience in the FinTech industry." }, "location" : "Atlanta", "locations" : [ "Atlanta" ], "timestamp" : "2026-06-14T08:55:46.964", "fingerprint" : "ab444b49621a11b475d3130bcd61aa5c35c5cb4ca942114379ac014265416634", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/upgrade/jobs/4703544005", "externalId" : "4703544005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "experienceMinYears" : 3, "technicalSkills" : "Google Suite, Excel, Jira, Tableau", "professionalSkills" : [ "Dispute investigation", "Risk mitigation", "Loan servicing", "Fraudulent activity identification", "Business error identification", "Service gap identification", "Speculative complaint management", "Refund discrepancy resolution" ], "hardSkillsList" : [ "Billing processes", "Collections processes", "Transaction analysis", "Evidence review", "Cash reconciliation", "Entry adjustments" ], "softSkillsList" : [ "Adaptability", "Attention to detail", "Creativity", "Critical thinking", "Integrity" ], "hardSkills" : [ { "name" : "Billing processes", "level" : "intermediate" }, { "name" : "Collections processes", "level" : "intermediate" }, { "name" : "Transaction analysis", "level" : "intermediate" }, { "name" : "Evidence review", "level" : "intermediate" }, { "name" : "Cash reconciliation", "level" : "intermediate" }, { "name" : "Entry adjustments", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Attention to detail" }, { "name" : "Creativity" }, { "name" : "Critical thinking" }, { "name" : "Integrity" } ], "majorSkills" : "Dispute resolution, Customer service, Risk management", "majorSkillsList" : [ "Dispute resolution", "Customer service", "Risk management" ], "coreResponsibilities" : "Communicate with customers, Communicate with merchants, Review disputes, Investigate disputes, Deliver exceptional customer service, Comply with Reg-E timeframes, Identify patterns, Identify trends, Escalate suspicious activity, Prepare investigation narratives, Explain activity, Explain risks, Explain reasoning, Partner with key stakeholders, Manage business properly, Handle incoming cash, Handle reconciliations, Handle entry adjustments, Resolve refund discrepancies", "teamCollaboration" : "Cross-functional teams; Merchant operations department", "domainKnowledge" : "Financial products; Consumer credit; Debit and credit transactions; Reg-E timeframes", "domainList" : [ "financial-products", "consumer-credit", "debit-and-credit-transactions", "reg-e-timeframes" ], "domainSpecificKnowledge" : [ "Financial products", "Consumer credit", "Debit and credit transactions", "Reg-E timeframes" ], "toolProficiency" : [ "Google Suite", "Excel", "Jira", "Tableau" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Investigation narratives", "continuousLearning" : "Professional growth; Development opportunities", "innovationCreativity" : "Finding solutions quickly", "problemSolvingSkills" : "Decision making; Exercise authority", "qualificationsBasic" : "3+ years customer service experience, Fundamental understanding of billing, Fundamental understanding of collections, Fundamental understanding of transactions, Proficiency with computer software, Proficiency with Google Suite, Proficiency with Excel, Proficiency with Jira, Proficiency with Tableau", "qualificationsPreferred" : "Experience in dispute resolution", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal. We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people. About the Role: The Dispute Resolution Specialist is responsible for the customer dispute process involving merchant and customer projects financed using Upgrade's financing loans. Reporting to the Merchant Operations Department, this individual will play a key role in the support and operational components of the Upgrade's product strategy. The ideal candidate brings a positive and adaptable mindset to our team environment. What You’ll Do: Communicate with customers and merchants as part of the dispute investigation, resolution, collections and risk mitigation process Thoroughly review and investigate disputes including narratives, contracts, and supporting evidence, while delivering exceptional customer service and complying with Reg-E timeframes Identify patterns and trends involving potential fraudulent activity or loan servicing issues and proactively escalates potentially suspicious activity including high risk customers and merchants for further review Prepare detailed investigation narratives that clearly explain the activity, risks, and reasoning for the disposition of a case Partner with key stakeholders to ensure that they are managing the business properly with reference to speculative complaints, genuine business errors or service gaps Handle incoming cash reconciliations, entry adjustments, identifying and resolving refund discrepancies What We Look For: 3+ years of experience in a customer service role or equivalent role Fundamental understanding of billing and collections processes as well as transactions involving debits and credits Outstanding proficiency in written and verbal communication Excellent organizational and time management skills Strong attention to detail and ability to spot errors or inconsistencies Demonstrated creativity in finding solutions quickly in response to customer and business demand Critical thinker with an ability to independently make decisions and exercise authority within established guidelines and limits Entrepreneurial mindset, as a start-up, we are growing quickly and you may need to adapt to changing policies and procedures while maintaining high-quality work output Proficiency with computer software (Google Suite, Excel, Jira,Tableau) Team player mentality with a high level of integrity What We Offer You: Competitive salary and stock option plan 100% paid coverage of medical, dental and vision insurance Flexible PTO Competitive 401(k) and RRSP program Opportunities for professional growth and development Paid parental leave Health & wellness initiatives #LI-Hybrid For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.", "summaryDescription" : "Dispute Resolution Specialist at Upgrade. Skills: Dispute resolution, Customer service, Risk management. Communicate with customers. Communicate with merchants", "postedDate" : "2026-06-11T20:38:49.218", "createdAt" : "2026-06-11T20:38:49.218", "lastUpdated" : "2026-06-14T08:55:46.964", "ingestTimestamp" : "2026-06-11T20:38:49.218", "mongoId" : "6a2a5dc274d8ee00a061a2d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Billing processes", "Collections processes", "Transaction analysis", "Evidence review", "Cash reconciliation", "Entry adjustments", "Adaptability", "Attention to detail", "Creativity", "Critical thinking", "Integrity", "Dispute resolution", "Customer service", "Risk management", "Dispute investigation", "Risk mitigation", "Loan servicing", "Fraudulent activity identification", "Business error identification", "Service gap identification", "Speculative complaint management", "Refund discrepancy resolution", "Financial products", "Consumer credit", "Debit and credit transactions", "Reg-E timeframes", "Google Suite", "Excel", "Jira", "Tableau" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "merchant-relations-&-development-", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2c70ed74d8ee00a092cf00", "title" : "Senior Dispute Resolution Specialist - Investment and Advice - 24 month fixed term contract", "company" : "AFCA", "industry" : "Financial Services", "salary" : { "min" : 125000.0, "max" : 165000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Senior Dispute Resolution Specialist in Melbourne, Australia, with adjustments for the financial services industry and a senior experience level." }, "location" : "Melbourne, VIC, Australia", "locations" : [ "Melbourne", "VIC", "Australia" ], "timestamp" : "2026-06-15T09:31:44.601", "fingerprint" : "ce39a7319783e7f039dcc11d11fa5e123b11cd69a85b0ddafbebbb5025dac72b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AFCA/744000131825186-senior-dispute-resolution-specialist-investment-and-advice-24-month-fixed-term-contract", "externalId" : "744000131825186", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Dispute resolution", "Legal analysis", "Regulatory compliance", "Risk management", "Financial fairness" ], "hardSkillsList" : [ "Complaint resolution", "Information gathering", "Written decision production", "Investigating disputes" ], "hardSkills" : [ { "name" : "Complaint resolution", "level" : "intermediate" }, { "name" : "Information gathering", "level" : "intermediate" }, { "name" : "Written decision production", "level" : "intermediate" }, { "name" : "Investigating disputes", "level" : "intermediate" } ], "majorSkills" : "Dispute resolution, Investments and Advice, Regulatory compliance", "majorSkillsList" : [ "Dispute resolution", "Investments and Advice", "Regulatory compliance" ], "coreResponsibilities" : "Apply AFCA complaint resolution criteria, Resolve financial complaints fairly, Resolve financial complaints efficiently, Review complex complaints, Gather information from customers, Understand core issues, Determine key issues, Investigate where further information is required, Produce written decisions in plain English", "teamCollaboration" : "Work with customers; Work with financial firms", "domainKnowledge" : "Derivatives and hedging; Managed investments; Securities; Self Managed Super Fund; Crypto currency; Financial advice; Financial disputes; Regulatory environments; Industry codes; Good industry practice; AFCA decision", "domainList" : [ "derivatives-and-hedging", "managed-investments", "securities", "self-managed-super-fund", "crypto-currency", "financial-advice", "financial-disputes", "regulatory-environments", "industry-codes", "good-industry-practice", "afca-decision" ], "domainSpecificKnowledge" : [ "Derivatives and hedging", "Managed investments", "Securities", "Self Managed Super Fund", "Crypto currency", "Financial advice", "Financial disputes", "Regulatory environments", "Industry codes", "Good industry practice", "AFCA decision" ], "communicationSkills" : "Written decisions; Plain English", "documentationSkills" : "Written decisions", "continuousLearning" : "Staying informed about industry developments; Staying informed about regulatory changes", "problemSolvingSkills" : "Investigate and identify gaps", "outcomesObjectives" : "Resolve financial complaints fairly; Resolve financial complaints efficiently; Resolve complaints for customers; Resolve complaints for financial firms; Resolve complaints in a timely manner", "qualificationsBasic" : "Legal or litigation experience, Experience in Investments and Advice sector, Demonstrated understanding of complaints resolution processes, Proven ability to manage complex disputes, Ability to investigate and identify gaps, Verbal and written communication skills, Excellent organisational skills, Resilience and empathy", "qualificationsPreferred" : "Navigating complex regulatory environments, Understanding of traditional financial products, Understanding of emerging financial products, Understanding of cryptocurrency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Investments and Advice team, including the rapidly evolving cryptocurrency space on a 24 month contract. As a Senior Dispute Resolution Specialist, you will * Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently. * Review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm * Work with customers to gather information and understand the core issues * Determine key issues and investigate where further information is required from complainants and third parties and produce written decisions in plain English Under our Investment and Advice jurisdiction, we consider a range of complaints relating to Investments and financial advice matters we consider cover a range of products including: * Derivatives and hedging * Managed investments * Securities * Self Managed Super Fund * Crypto currency ## Qualifications To be successful in this role, you will need: * Legal or litigation experience is highly regarded , particularly in navigating complex regulatory environments and resolving financial disputes. * Experience in the the Investments and Advice sector, with a strong understanding of both traditional and emerging financial products, including cryptocurrency. * Demonstrated understanding of complaints / dispute resolution processes and a strong resolution mindset * Proven ability to manage and resolve complex disputes, ensuring compliance with relevant legislation and industry standards. * A proactive approach to staying informed about industry developments and regulatory changes. * Ability to investigate and identify gaps in information to seek appropriate information needed to form a view * Strong verbal and written communication skills to break down complex information for a variety of stakeholders and create confidence with customers * Excellent organisational skills that enable you to work across multiple activities ensuring matters are progressing * Resilience and empathy to have difficult conversations with the focus to resolve complaints for customers and their financial firms in a timely manner ## Additional Information To apply If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion. We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at Careers@afca.org.au. We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience. About AFCA The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers. AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.", "summaryDescription" : "Senior Dispute Resolution Specialist - Investment and Advice - 24 month fixed term contract at AFCA. Skills: Dispute resolution, Investments and Advice, Regulatory compliance. Apply AFCA complaint resolution criteria. Resolve financial complaints fairly", "postedDate" : "2026-06-12T06:58:24.000", "createdAt" : "2026-06-14T08:42:33.844", "lastUpdated" : "2026-06-15T09:31:44.601", "ingestTimestamp" : "2026-06-14T08:42:33.844", "mongoId" : "6a2c70ed74d8ee00a092cf00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Complaint resolution", "Information gathering", "Written decision production", "Investigating disputes", "Dispute resolution", "Investments and Advice", "Regulatory compliance", "Legal analysis", "Risk management", "Financial fairness", "Derivatives and hedging", "Managed investments", "Securities", "Self Managed Super Fund", "Crypto currency", "Financial advice", "Financial disputes", "Regulatory environments", "Industry codes", "Good industry practice", "AFCA decision" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308672f292fd229c080780", "title" : "HR and Recruiting Intern", "company" : "Eulerity", "industry" : "Technology", "salary" : { "min" : 15.0, "max" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-16T11:42:26.676", "fingerprint" : "c51ed6d937f98eaeafba113e700cab5eb82e3fc68d496ac619e80fcbae694f44", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/eulerity/jobs/4689273006", "externalId" : "4689273006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Talent sourcing", "Interview coordination", "Candidate experience", "Feedback collection", "Reporting" ], "hardSkillsList" : [ "Candidate tracking", "Feedback synthesis" ], "hardSkills" : [ { "name" : "Candidate tracking", "level" : "intermediate" }, { "name" : "Feedback synthesis", "level" : "intermediate" } ], "majorSkills" : "Recruiting, Talent acquisition, Interview logistics", "majorSkillsList" : [ "Recruiting", "Talent acquisition", "Interview logistics" ], "coreResponsibilities" : "Coordinate interview logistics, Manage candidate journey, Serve as point of contact, Gather structured feedback, Compile feedback summaries, Track candidate status, Flag delays, Surface gaps, Identify passive candidates, Engage passive candidates, Support active searches", "teamCollaboration" : "Hiring teams; Recruiting team; Hiring managers; Senior leaders", "domainKnowledge" : "AI-driven marketing automation; High-growth startup", "domainList" : [ "ai-driven-marketing-automation", "high-growth-startup" ], "domainSpecificKnowledge" : [ "AI-driven marketing automation", "High-growth startup" ], "toolProficiency" : [ "LinkedIn Recruiter" ], "communicationSkills" : "Clear writing; Professional speaking; Professional interaction", "documentationSkills" : "Feedback summaries", "continuousLearning" : "Direct mentorship", "qualificationsBasic" : "Highly organized, Communicator, Proactive by nature, Genuinely curious about talent, Commitment", "qualificationsPreferred" : "Experience with LinkedIn Recruiter, Experience with other sourcing tools", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Position Overview At Eulerity, we are building the future of AI-driven marketing automation — and behind every great hire is a great recruiting process. We are looking for a highly organized, people-oriented intern to join our team in our New York office and support the full recruiting lifecycle from the inside. This is not a passive, administrative internship. You will work directly under our Recruiter to keep our hiring engine running at full speed — coordinating interviews, tracking candidate progress, gathering and synthesizing interviewer feedback, and learning how to identify and source top talent. You will get an unfiltered look at how a high-growth startup builds its team, and you will be a meaningful part of making it happen. What You Will Do 1. Interview Coordination & Candidate Experience Own the Schedule: Coordinate interview logistics across multiple roles and hiring teams, ensuring candidates and interviewers are aligned, prepared, and on time. Manage the Candidate Journey: Serve as a point of contact for candidates throughout the process, ensuring every touchpoint is timely, professional, and reflects Eulerity's brand. 2. Feedback Collection & Reporting Close the Loop: Following each interview, gather structured feedback from interviewers and compile it into clear, organized summaries for the recruiting team. Keep the Pipeline Moving: Track candidate status across roles, flag delays, and surface any gaps in the feedback or decision-making process so nothing falls through the cracks. 3. Talent Sourcing (Learning Track) Learn to Hunt: Under direct guidance, you will learn how to use LinkedIn Recruiter and other sourcing tools to proactively identify and engage passive candidates. Build Your Instincts: Develop an eye for strong profiles across technical, sales, and business functions as you support active searches. Who You Are Highly Organized: You thrive when managing multiple moving pieces at once and take pride in keeping things airtight — no dropped balls, no missed follow-ups. A Strong Communicator: You write and speak clearly and professionally, and you are comfortable interacting with candidates, hiring managers, and senior leaders alike. Proactive by Nature: You do not wait to be told when something needs attention. You spot it, flag it, and handle it. Genuinely Curious About Talent: You are interested in understanding what makes someone a great hire — and excited to learn the craft of recruiting from the ground up. Commitment: You are ready to show up consistently, whether in-office or remote, and treat this role with the same seriousness as any full-time position. Why Eulerity? Real Recruiting Experience: You will be embedded in a live, fast-moving hiring operation — not simulating it in a classroom. Direct Mentorship: You will work side-by-side with our Recruiter and gain visibility into how leadership thinks about building teams at a high-growth AI startup. Immediate Impact: The candidates you help move through the process and the feedback you compile will directly shape who joins Eulerity. Logistics Summer 2026, with potential to extend based on performance. Hybrid out of our NYC office, 3 to 4 days per week in person. $15 to $18 per hour. Lunch credits and unlimited snacks when in-office. Direct mentorship from our recruiting team. ***************************************************************************** IMPORTANT \uD83D\uDED1 PLEASE FILL THIS FORM TO COMPLETE YOUR APPLICATION ******************************************************************************", "summaryDescription" : "HR and Recruiting Intern at Eulerity. Skills: Recruiting, Talent acquisition, Interview logistics. Coordinate interview logistics. Manage candidate journey", "postedDate" : "2026-06-16T01:21:50.503", "createdAt" : "2026-06-16T01:21:50.503", "lastUpdated" : "2026-06-16T11:42:26.676", "ingestTimestamp" : "2026-06-16T01:21:50.503", "mongoId" : "6a308672f292fd229c080780", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31200, "salaryAnnualMax" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Candidate tracking", "Feedback synthesis", "Recruiting", "Talent acquisition", "Interview logistics", "Talent sourcing", "Interview coordination", "Candidate experience", "Feedback collection", "Reporting", "AI-driven marketing automation", "High-growth startup", "LinkedIn Recruiter" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306724f292fd229cfb9ac9", "title" : "Evidence and Insights Manager", "company" : "Girl Effect", "industry" : "Media", "salary" : { "min" : 3800000.0, "max" : 6500000.0, "currency" : "KES", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Evidence and Insights Manager in Kenya, adjusted for the non-profit industry and contract employment type." }, "location" : "Kenya", "locations" : [ "Kenya" ], "timestamp" : "2026-06-16T06:58:42.744", "fingerprint" : "fe282112e60fdd0b35eb9991d7b1a64b9dc9a306eafa3ea496f05e08adbd32f2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/girleffect/jobs/8591795002", "externalId" : "8591795002", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Kenya", "continent" : "af", "workMode" : "onsite" } ], "locationText" : "Kenya", "employmentType" : "CONTRACT", "experienceMinYears" : 4, "experienceLevel" : "Manager", "professionalSkills" : [ "Applied research", "Monitoring and evaluation", "Research design", "Fieldwork", "Data analysis", "Reporting", "Commissioning research", "Managing research", "Strategic planning", "Knowledge management", "Project management" ], "hardSkillsList" : [ "Qualitative analysis", "Quantitative analysis", "Digital data analysis", "Research methods", "Data analysis", "Reporting" ], "softSkillsList" : [ "Leadership", "Negotiation", "Conflict resolution", "Public speaking", "Critical thinking", "Mentoring" ], "hardSkills" : [ { "name" : "Qualitative analysis", "level" : "intermediate" }, { "name" : "Quantitative analysis", "level" : "intermediate" }, { "name" : "Digital data analysis", "level" : "intermediate" }, { "name" : "Research methods", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" }, { "name" : "Conflict resolution" }, { "name" : "Public speaking" }, { "name" : "Critical thinking" }, { "name" : "Mentoring" } ], "majorSkills" : "Applied research, Monitoring and evaluation, Data analysis, Reporting", "majorSkillsList" : [ "Applied research", "Monitoring and evaluation", "Data analysis", "Reporting" ], "coreResponsibilities" : "Write requests for proposals, Write Terms of Reference, Review research tools, Advise on sampling strategies, Advise on methodologies, Review analysis, Review reporting, Support quality assurance during fieldwork, Conduct on-site visits, Provide technical expertise to research projects, Provide technical expertise to M&E projects, Advise on fit-for-purpose designs, Suggest qualitative methodologies, Suggest quantitative methodologies, Suggest other research approaches, Ensure ethical standards are upheld, Ensure safeguarding standards are upheld, Ensure field implementation is conducted to high standards, Train field research partners, Oversee field research partners, Ensure research outputs are accessible, Ensure research outputs are understandable, Ensure research outputs are useful, Utilise research outputs, Develop research partnerships, Maximise opportunities for cost-sharing, Maximise opportunities for joint learning, Deliver other duties relevant to position", "teamCollaboration" : "Work across functions; Work across countries; Work alongside global MERL team", "projectManagementSkills" : [ "Project management", "Research processes", "Research timelines" ], "domainKnowledge" : "Gender; Sexual reproductive health; Mental health; Economic empowerment", "domainList" : [ "gender", "sexual-reproductive-health", "mental-health", "economic-empowerment" ], "domainSpecificKnowledge" : [ "Gender", "Sexual reproductive health", "Mental health", "Economic empowerment" ], "communicationSkills" : "Knowledge management communication; Engaging reports; Research outputs communication", "documentationSkills" : "Reporting; Research outputs", "innovationCreativity" : "Creative mindset", "problemSolvingSkills" : "Uncovering new insights; Translating insights", "specialRequirements" : "12 month contract basis", "qualificationsBasic" : "Minimum 5 years applied research, Minimum 4 years M&E experience, Postgraduate degree in relevant field, SQL proficiency, Qualitative and quantitative research design, Fieldwork experience, Data analysis experience, Reporting experience, Commissioning research agencies, Managing research agencies, Qualitative data analysis, Quantitative data analysis, Digital adaptations data analysis, Uncovering new insights, Translating insights into reports, Strategic planning experience, Knowledge management experience, Communication skills, Organisation skills, Project management skills, Cultural awareness, Sensitivity to cultures, Creative mindset, Inquisitive mindset, Fluent in English, High level English writing, High level English speaking", "qualificationsPreferred" : "Experience with girls on sensitive issues, Experience with participatory engagement, Technical knowledge in thematic areas, Background evaluating programs for women/girls, Hands-on applied research experience, Experience training others in research methods, Experience mentoring others in research methods, Experience training others in data analysis, Experience mentoring others in data analysis, Experience training others in reporting, Experience mentoring others in reporting", "remoteFriendly" : true, "rawDescription" : "Who we are Girl Effect is an international non-profit that builds media that girls want, trust and need. From chat-bots to chat-shows and TV dramas to tech, our content is reaching millions of girls in Africa and Asia to make choices and changes in their lives. Igniting their confidence to act differently at a time that can define their future. We create safe spaces for girls, sharing facts, and answering questions about health, nutrition, education, relationships and so much more. And we use innovative technology so we can reach girls at scale. We arm girls with the skills to negotiate and redefine what they are told is possible, so every girl can choose to be in control of her body, her health, her learning and livelihood. When a girl unlocks her power to make different choices that change her life, it inspires others to do so too. She starts a ripple effect that impacts her family, her community, her country. That’s the Girl Effect. Role Context The Evidence write requests for proposals and Terms of Reference for studies, review research tools, advise on sampling strategies and methodologies, and review analysis and reporting. Support with quality assurance during fieldwork, with on-site visits' or something, as I think this will be a key aspect of the role. Provide technical expertise to research, monitoring, and evaluation projects, working alongside our global MERL team as required. You will advise on fit-for purpose designs suggesting qualitative and/or quantitative methodologies or other approaches (e. g. using digital methods or secondary data sources) as appropriate. Ensure that Girl Effect’s ethical and safeguarding standards are upheld, and that field implementation is conducted to the highest standards, through training and oversight of field research partners. Ensure that research outputs are accessible, readily understandable, and useful, ensuring they are utilised as much as possible. Develop research partnerships with local and international research organisations to maximise opportunities for cost-sharing and joint learning. This list should not be considered exhaustive; you will be expected to deliver other duties relevant and appropriate to this position. Who You Are (Experience Required) Substantial experience (minimum 5 years) in applied research and/or monitoring and evaluation in Kenya or a postgraduate degree in a relevant field and at least 4 years of work experience. Passionate about working with adolescent girls and young women and truly supporting them thrive in challenging environments. Demonstrated experience in implementation of high quality qualitative and quantitative research design, fieldwork, data analysis and reporting. Experience of commissioning and managing research agencies throughout projects ensuring deliverables are completed on time and meeting the organisational needs. Strong qualitative and quantitative data analysis skills; proficient with digital adaptations. Demonstrated experience in uncovering new insights and translating these into exciting, engaging reports and research outputs. Experience in strategic planning and knowledge management Strong communication skills; able to work effectively across functions and countries. Excellent organisation and project management skills; able to develop and drive research processes and timelines. Strong cultural awareness and sensitivity about the cultures within which Girl Effect operates. Creative and inquisitive mindset with strong communication and organisational skills. Commitment to realising the potential of girls and to the vision and values of Girl Effect. Desirable Expertise working with girls on sensitive issues in Kenya Experience with participatory engagement approaches Technical/theoretical knowledge in one or more of Girl Effect’s thematic areas (e. g. gender, sexual and reproductive health, mental health, or economic empowerment) Background in evaluating programmes that relate to women and girls Hands-on experience of applied research in emerging markets or developing contexts. Experience in training and mentoring others in research methods, data analysis and reporting. Fluent in English, with a high level in writing as well as speaking What Else You Should Know As we continue to scale and grow - we are hugely ambitious for our future and we are looking for people who are driven to change the world for girls. Our teams are a diverse mix across sectors (non-profit and commercial) and specialisms (from Creative through to Gender and Insight). You’ll learn and grow in an environment that will challenge you to think and work with a fresh perspective. In turn, you can expect to work somewhere where you will be stretched and developed in your role, a place where you can build your career and work with talented, engaged people committed to our cause. Girl Effect is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, or gender identity or expression. We are proud to be an equal opportunity workplace. We are committed to building an organisation that is increasingly representative of the communities that we serve. To this end, due regard will be paid to recruiting candidates with diverse professional, academic and cultural backgrounds. Furthermore, Girl Effect is committed to safeguarding and promoting the welfare and rights of all individuals, particularly the adolescent girls and young women we support. We have zero-tolerance for safeguarding violations, including sexual exploitation, abuse, and harassment (SEAH). All employees are required to adhere to our safeguarding policies and successfully complete relevant background checks, including reference and criminal record checks where applicable. This role is subject to a standard background disclosure. This role is being recruited for on a 12 month contract basis. Only applications submitted via https://job-boards.greenhouse.io/girleffect will be reviewed. Application closing date –29th June 2026", "summaryDescription" : "Evidence and Insights Manager at Girl Effect. Skills: Applied research, Monitoring and evaluation, Data analysis, Reporting. Write requests for proposals. Write Terms of Reference", "postedDate" : "2026-06-15T23:29:34.800", "createdAt" : "2026-06-15T23:29:34.800", "lastUpdated" : "2026-06-16T06:58:42.744", "ingestTimestamp" : "2026-06-15T23:29:34.800", "mongoId" : "6a306724f292fd229cfb9ac9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Qualitative analysis", "Quantitative analysis", "Digital data analysis", "Research methods", "Data analysis", "Reporting", "Leadership", "Negotiation", "Conflict resolution", "Public speaking", "Critical thinking", "Mentoring", "Applied research", "Monitoring and evaluation", "Research design", "Fieldwork", "Commissioning research", "Managing research", "Strategic planning", "Knowledge management", "Project management", "Research processes", "Research timelines", "Gender", "Sexual reproductive health", "Mental health", "Economic empowerment" ], "skillCount" : 27, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305ff6f292fd229cf839f0", "title" : "Safety and Operations Manager", "company" : "Soho House & Co.", "industry" : "Hospitality", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Hospitality in Manchester, UK, adjusted for seniority and company size." }, "location" : "Soho House Manchester, Soho House ManchesterManchester, England, United Kingdom", "locations" : [ "Soho House Manchester", "Soho House ManchesterManchester", "England", "United Kingdom" ], "certifications" : [ "Managing safely / CIEH level 3 or 4", "NEBOSH general certificate" ], "timestamp" : "2026-06-16T07:58:19.588", "fingerprint" : "4e7805b7bdb4fa543f2cad5b989063254117c883432b7a3cbed5c60fcc64b514", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/sohohouseco/jobs/4897736101", "externalId" : "4897736101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceLevel" : "Manager", "professionalSkills" : [ "Cost control", "Invoice reconciliation", "Cheque requisitions", "Accruing purchases", "Prioritizing purchases" ], "hardSkillsList" : [ "Security program management", "Maintenance program management", "Licensing conditions management", "Incident investigations" ], "hardSkills" : [ { "name" : "Security program management", "level" : "intermediate" }, { "name" : "Maintenance program management", "level" : "intermediate" }, { "name" : "Licensing conditions management", "level" : "intermediate" }, { "name" : "Incident investigations", "level" : "intermediate" } ], "majorSkills" : "Safety management, Operations management, Risk reduction, Vendor management", "majorSkillsList" : [ "Safety management", "Operations management", "Risk reduction", "Vendor management" ], "coreResponsibilities" : "Ensure safe and secure environment, Ensure compliance with legal requirements, Drive culture of performance, Drive culture of safe behaviour, Be first point of contact for BOH operational, Prevent and respond to business risks, Drive performance by establishing safety priorities, Drive performance by establishing maintenance priorities, Identify high risk areas, Initiate actions to reduce risk exposure, Communicate safety needs to managers, Communicate safety problems to managers, Lead inspection of security program, Lead inspection of maintenance program, Monitor security program, Monitor maintenance program, Oversee credit card payment control, Oversee key control, Oversee CCTV, Oversee physical security provisions, Monitor employee entry, Monitor employee exit, Manage licensing conditions, Maintain relevant logs, Oversee BOH personnel, Manage BOH personnel, Ensure appropriate staffing levels, Support event setup, Manage BOH operations ordering, Manage BOH cost control, Oversee third party contractors, Monitor contractor access, Follow company working practices, Manage contractor costs, Develop group initiatives, Instigate group initiatives, Prepare activity reports, Coordinate investigations into incidents, Learn lessons from incidents, Support claims investigations", "teamCollaboration" : "Work with all managers; Work with all employees; Work with Regional Head of Health and Safety", "domainKnowledge" : "Fire safety; Life safety; Hospitality sector", "domainList" : [ "fire-safety", "life-safety", "hospitality-sector" ], "domainSpecificKnowledge" : [ "Fire safety", "Life safety", "Hospitality sector" ], "toolProficiency" : [ "CCTV", "Key control" ], "continuousLearning" : "Continuous training", "specialRequirements" : "Experience in a fast-paced environment, Comfortable in a matrix management environment", "qualificationsBasic" : "3+ years experience in similar capacity, 2 years experience at managerial level, Minimum 5 years related experience in a hotel/club/property management", "qualificationsPreferred" : "Managing safely / CIEH level 3 or 4, Experience in the hospitality sector, NEBOSH general certificate, Experience with highly discerning clients", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Role… At Soho House, the Safety and Operations Manager will ensure that Soho House provides a safe and secure environment that protects and safeguard all House guests, employees, contractors and all House assets. Demonstrating a professional approach, you will work with all managers and employees to ensure compliance with legal and operational security, fire and life safety requirements and drive a culture of performance and safe behaviour. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties… Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems Lead the inspection and monitoring of the security and maintenance program in the House. This includes credit card payment control, key control, CCTV and all other physical security provisions, and monitoring employee entry and exit from the premises Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup Manage BOH operations ordering and cost control, such as invoice reconciliation, cheque requisitions, accruing and prioritizing purchases, in line with budget Overseeing third party contractors on site when conducting general maintenance works and inspections, ensuring a clear process is in place to monitor access, follow company working practices and manage costs Working closely with the Regional Head of Health and Safety in developing and instigating group initiatives Prepare regular activity reports for GM and management team Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations What we are looking for... Minimum of 3+ years’ experience in similar capacity Managing safely / CIEH level 3 or 4 Experience in similar role Experience of working in a fast-paced environment Comfortable in a matrix management environment 2 years’ experience at managerial level Experience in the hospitality sector NEBOSH general certificate Minimum 5 years related experience in a hotel/club/property management Experience with highly discerning clients", "summaryDescription" : "Safety and Operations Manager at Soho House & Co.. Skills: Safety management, Operations management, Risk reduction, Vendor management. Ensure safe and secure environment. Ensure compliance with legal requirements", "postedDate" : "2026-06-15T23:28:50.210", "createdAt" : "2026-06-15T23:28:50.210", "lastUpdated" : "2026-06-16T07:58:19.588", "ingestTimestamp" : "2026-06-15T23:28:50.210", "mongoId" : "6a305ff6f292fd229cf839f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Security program management", "Maintenance program management", "Licensing conditions management", "Incident investigations", "Safety management", "Operations management", "Risk reduction", "Vendor management", "Cost control", "Invoice reconciliation", "Cheque requisitions", "Accruing purchases", "Prioritizing purchases", "Fire safety", "Life safety", "Hospitality sector", "Managing safely / CIEH level 3 or 4", "NEBOSH general certificate", "CCTV", "Key control" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b67f292fd229cf5d4fc", "title" : "Director, Insights and Analytics", "company" : "Dyne Therapeutics", "industry" : "Biotech", "salary" : { "min" : 190000.0, "max" : 240000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Waltham, Massachusetts, United States", "locations" : [ "Waltham", "Massachusetts", "United States" ], "timestamp" : "2026-06-16T08:31:17.425", "fingerprint" : "59f22a5765c588850e3ab8950630ad9bde5cc8895614c342afcde66b49a10ae1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dynetherapeutics/jobs/6020363004", "externalId" : "6020363004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Waltham", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3762385,-71.2355644" } ], "locationText" : "Waltham, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Python, R, SQL, JMP, Spotfire", "professionalSkills" : [ "Statistical analysis", "Data analysis", "Data visualization" ], "hardSkillsList" : [ "Statistical modeling", "Experimental design" ], "hardSkills" : [ { "name" : "Statistical modeling", "level" : "intermediate" }, { "name" : "Experimental design", "level" : "intermediate" } ], "majorSkills" : "Statistical modeling, Data analysis", "majorSkillsList" : [ "Statistical modeling", "Data analysis" ], "coreResponsibilities" : "Analyze experimental data, Develop statistical models, Design experiments, Generate reports, Communicate findings", "teamCollaboration" : "Research and Development teams; Cross-functional teams", "domainKnowledge" : "Biotechnology; Drug discovery", "domainList" : [ "biotechnology", "drug-discovery" ], "domainSpecificKnowledge" : [ "Biotechnology", "Drug discovery" ], "toolProficiency" : [ "JMP", "Spotfire", "R", "Python", "SQL" ], "communicationSkills" : "Written reports; Oral presentations", "documentationSkills" : "Technical documentation", "problemSolvingSkills" : "Data interpretation; Troubleshooting", "qualificationsBasic" : "5+ years experience, Bachelor's degree", "qualificationsPreferred" : "Master's degree preferred, PhD preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Company Overview: Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for Duchenne muscular dystrophy (DMD) and myotonic dystrophy type 1 (DM1) as well as a preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more at https://www.dyne-tx.com/, and follow us on X, LinkedIn and Facebook. Role Summary: The Director, Insights and Analytics leads the generation of actionable market, customer, and data-driven insights to inform commercial strategy and execution across Dyne’s portfolio of assets in clinical development for rare neuromuscular diseases. This role integrates forecasting, market research, competitive intelligence, and advanced analytics to shape strategic decisions, optimize go-to-market planning, and enable organizational alignment. The Director serves as a strategic partner across cross-functional teams, translating complex data into clear, impactful recommendations that drive business outcomes. This role is based in Waltham, MA. Primary Responsibilities Include: Forecasting and Strategic Planning Lead development of long-range global forecasting models and scenario planning tools to project product uptake, access, and revenue Evaluate and enhance forecasting methodologies to improve accuracy, scalability, and agility Synthesize inputs across multiple data sources (e.g., market research, competitive intelligence, analogs) to validate assumptions and inform projections Support long-range planning, lifecycle management, and commercial assessments for pipeline and business development opportunities Partner with commercial operations and finance to guide operational forecasting and annual planning processes (AOP/budgeting) Serve as a strategic advisor to cross-functional stakeholders across Brand, Market Access, Finance, Supply, Trade, and IT Market Research and Insights Generation Design and execute global insights generation plans leveraging primary and secondary market research Manage end-to-end market research processes, including RFP development, vendor selection, and project execution Translate research findings into clear, actionable insights and strategic recommendations for senior leadership Ensure all research activities comply with data governance, privacy standards, and relevant external engagement policies Build strong partnerships with internal stakeholders to align insights with business priorities Competitive Intelligence Lead competitive intelligence strategy and analysis for key therapeutic areas, assessing market dynamics and competitive positioning Oversee execution of competitive intelligence activities, including monitoring, reporting, ad hoc analyses, and congress intelligence Deliver timely, actionable insights to inform go-to-market strategies, product development, and positioning Develop executive-ready materials and briefings to support leadership decision-making Represent the organization as the primary point of contact for competitive intelligence and at key congresses Commercial Data Analytics and Capability Building Expand and optimize the organization’s data ecosystem, including evaluation and integration of new data sources and tools Lead development of dashboards, KPIs, and performance tracking frameworks to enable data-driven decision-making Apply advanced analytics, statistical modeling, and trend analysis to generate insights from internal and external data Translate complex data into compelling narratives and recommendations that influence business action Educate stakeholders on data tools, dashboards, and data literacy to drive adoption and impact Ensure adherence to data governance, compliance, and privacy standards Education and Skills Requirements: Bachelor’s degree required; advanced degree (MBA, PhD, PharmD) preferred 10+ years of experience in forecasting, market research, competitive intelligence, and/or data analytics within biotech or pharmaceutical environments Experience supporting product launches and/or rare disease markets preferred Strong understanding of regulatory and compliance considerations related to market research and data usage in pharma/biotech Demonstrated ability to synthesize complex data and communicate insights clearly to diverse audiences, including senior leadership Exceptional data storytelling skills with expertise in translating insights into impactful presentations and recommendations Proven ability to lead through influence in a cross-functional, matrixed environment Experience managing external vendors, including negotiation, scope management, and performance oversight Strong business acumen with the ability to connect insights to strategic and operational decisions Ability to operate effectively in a fast-paced, dynamic environment while managing multiple priorities Demonstrates high standards of professionalism, integrity, and accountability #LI-Onsite MA Pay Range $190,000—$240,000 USD The pay range reflects the base pay range Dyne reasonably expects to pay for this role at the time of posting. Individual compensation depends on factors such as education, experience, job-related knowledge, and demonstrated skills. The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload. Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.", "summaryDescription" : "Director, Insights and Analytics at Dyne Therapeutics. Skills: Statistical modeling, Data analysis. Analyze experimental data. 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Interact with business units; Work within a team", "domainKnowledge" : "Warehouse operations; Distribution processes; Production guidelines; OSHA guidelines", "domainList" : [ "warehouse-operations", "distribution-processes", "production-guidelines", "osha-guidelines" ], "domainSpecificKnowledge" : [ "Warehouse operations", "Distribution processes", "Production guidelines", "OSHA guidelines" ], "communicationSkills" : "Verbal communication; Written communication", "specialRequirements" : "Work 12:30pm-9:00pm shift, Lift up to 60 pounds, Operate powered equipment, Full range of motion neck, head, back, Reach with hands and arms, Grasp and perform repetitive hand, wrist and arm motions, Climb stairs, Kneel/squat, Bend and carry, Wear a headset, Wear Personal protective equipment, Wear Protective harness, Work near conveyor systems, Exposure to dust, Exposure to changes in weather conditions, Work under typical warehouse conditions, Potential hazards with machinery, Work in hectic and fast-paced environment, Exposure to extreme heat, Exposure to extreme cold, Work in climates consistent with outside weather conditions, Work overtime may be required, Essential days may be required", "qualificationsBasic" : "4-6 years warehouse/distribution experience, Ability to read, write and identify colors, sizes, quantity, label and SKU information, Basic math skills in counting and quantity, Ability to work efficiently with minimal supervision, Ability to learn Internal Operating System, Ability to operate Radio Frequency (RF) unit, Ability to work in fast-paced, high-volume environment, Ability to meet deadlines, Comprehend verbal and written instructions, Basic English literacy", "qualificationsPreferred" : "SanMar’s Lift Operator Certification, Annual discretionary bonus up to 5% of base salary", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "12:30pm-9:00pm Pay: $20.00-$28.00hr + $1.00 shift differential What's the Short Version? The Expeditor is responsible for coordinating and distributing daily workflow by applying established processes. They effectively deploy resources to achieve company goals. What Will You Be Doing? Monitor volume of restock and number of orders to efficiently assign tasks to warehouse employees. Understand internal processing schedules and accurately estimate time to complete the job. Communicate daily with leadership and coworkers to ensure efficient workflow through the department. Train and coach employees on production guidelines, techniques and safety. Interact with other business units throughout the company to achieve goals. Adapt and change priorities easily and manages multiple tasks/projects as necessary. Complete tasks efficiently while working independently with minimal supervision. Inspect assigned equipment daily at start of shift; responsible for checking out equipment and returning in same condition on a daily basis. May be required to operate powered lift equipment. Perform other duties as assigned Comply with all policies and standards What Are We Looking For? High School Diploma or equivalent 4-6 years Prior warehouse/distribution experience Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information. Basic math skills in counting and quantity required. Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers. Able to maintain confidentiality and discretion. Excellent organization skills; demonstrating the ability to multi-task and prioritize daily responsibilities. Ability to work efficiently with minimal supervision. May be required to complete and maintain SanMar’s Lift Operator Certification in compliance with OSHA guidelines. Demonstrates ability to follow directions and change priorities or job duties as business needs require; rotate to other production functions as needed. Strong attention to detail. Ability to learn Internal Operating System and operate Radio Frequency (RF) unit. Ability to work in fast-paced, high-volume environment while meeting deadlines. Able to work both independently and within a team. Demonstrated verbal and written communication skills. Comprehend verbal and written instructions. Essential days or overtime may be required. What's Our Offer? Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary. Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: Comprehensive medical, dental, and vision benefits 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle Life insurance Short/long-term disability coverage Paid maternity/paternity leave Pet insurance What Should You Expect? DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal protective equipment such as a Protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.", "summaryDescription" : "Expeditor/Error Resolution at SanMar-Internal. Skills: Workflow coordination, Task assignment, Process adherence. Coordinate and distribute daily workflow. Apply established processes", "postedDate" : "2026-06-11T19:10:37.747", "createdAt" : "2026-06-11T19:10:37.747", "lastUpdated" : "2026-06-14T22:07:52.218", "ingestTimestamp" : "2026-06-11T19:10:37.747", "mongoId" : "6a2a5cd274d8ee00a0616a02", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 58240, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Operating powered equipment", "Forklift operation", "Pallet jack operation", "Adaptability", "Attention to detail", "Workflow coordination", "Task assignment", "Process adherence", "Process management", "Resource planning", "Continuous improvement", "Warehouse operations", "Distribution processes", "Production guidelines", "OSHA guidelines", "SanMar’s Lift Operator Certification" ], "skillCount" : 16, "jobCategory" : "other", "jobSubcategory" : "dc-equipment-operators", "dataQualityScore" : 0.7777778, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a307faaf292fd229c05bff1", "title" : "Product Planning and Strategy Lead, Pixel Wearables and Ecosystem", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 230000.0, "max" : 370000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Product Planning and Strategy Lead in Technology at Google in Mountain View, United States, adjusted for seniority and company size." }, "location" : "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]", "locations" : [ "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]" ], "timestamp" : "2026-06-16T14:43:36.546", "fingerprint" : "03adc3383377ec10cd092c67c2ceb703572f1b270d1c69695c4f82a7a8bc2e57", "source" : "google", "language" : "en", "externalId" : "126383084835611334", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mountain View", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3893889,-122.0832101" } ], "locationText" : "Mountain View, California, United States", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Product strategy", "Product roadmaps", "User stories", "Cross-functional collaboration" ], "majorSkills" : "Product management, Product strategy, Roadmap development", "majorSkillsList" : [ "Product management", "Product strategy", "Roadmap development" ], "coreResponsibilities" : "Define product strategy, Develop product roadmaps, Write user stories, Collaborate with cross-functional teams, Drive product planning, Manage product lifecycle", "teamCollaboration" : "Cross-functional teams", "projectManagementSkills" : [ "Product planning" ], "domainKnowledge" : "Wearables; Consumer electronics; Ecosystem products", "domainList" : [ "wearables", "consumer-electronics", "ecosystem-products" ], "domainSpecificKnowledge" : [ "Wearables", "Consumer electronics", "Ecosystem products" ], "qualificationsBasic" : "5+ years of experience in product management, Experience with hardware product development, Experience with consumer electronics, Experience with mobile products, Experience with software products, Experience with product strategy, Experience with product roadmaps, Experience with user stories, Experience with cross-functional collaboration", "qualificationsPreferred" : "Experience with wearables, Experience with ecosystem products, Experience with AI/ML", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Product Planning and Strategy Lead, Pixel Wearables and Ecosystem at Google. Skills: Product management, Product strategy, Roadmap development. Define product strategy. 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With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. [www.uhn.ca](https://www.uhn.ca/) Union : Non-Union Number of Vacancies : 1 New or Replacement Position: Replacement Site: 700 University Avenue Toronto Department: CIHR Institute of Cancer Research at UHN Reports to : ICR Scientific Director & Assistant Director Salary Range: $78,954 - $118,424 Annually Hours: 37.5 Hours Per Week Shifts: Monday - Friday Status : Permanent Full-time Closing Date : July 3, 2026 Position Summary: Reporting to the ICR Scientific Director and Assistant Director, the Communications and Projects Lead is responsible for the planning, development, and implementation of communications and knowledge mobilization (KM) activities in support of the Institute’s strategic priorities. The role contributes to advancing cancer research across Canada by supporting collaboration and engagement through the coordination of projects, meetings, workshops, and events. The incumbent applies strong project management and organizational skills, along with excellent written and verbal communication abilities, to develop and deliver clear, accurate, and accessible content tailored to diverse audiences. This includes translating complex scientific and research information into formats suitable for a range of stakeholders and dissemination through multiple communication channels, with a high standard of quality and attention to detail. The Institute of Cancer Research (ICR), headquartered at the University Health Network (UHN) in Toronto is one of the thirteen institutes of the Canadian Institutes of Health Research (CIHR). ICR advances cancer research in Canada by developing new national research initiatives and coordinating Canada‑wide efforts supported by federal, national, and provincial partners. Duties * Develop, implement, and evaluate communications and knowledge mobilization (KM) strategies to support Institute initiatives, programs, and priorities, and to effectively engage researchers, patient partners, and other stakeholders. * Lead the planning, development, and management of Institute communications channels, including the website, social media platforms, and digital engagement activities. * Prepare, edit, and disseminate a range of communications and KM products (e.g., reports, presentations, newsletters, web content, promotional materials, award applications) that are clear, accurate, and accessible to diverse audiences. * Collaborate with CIHR communications and KM teams to enhance the visibility and impact of Institute initiatives, researchers, and various outputs. * Build and maintain effective working relationships with internal and external stakeholders, including vendors, partners, service providers, and collaborators (e.g., designers, translators, and printers). * Support the planning and delivery of events (e.g., meetings, workshops, and conferences) that support the Institute’s strategic objectives, including logistical and communications support. * Maintain and update the Institute’s content management systems (e.g., SharePoint) to ensure accessible and well-organized documentation. * Provide coordination and administrative support to Institute staff, including managing staff calendars, scheduling meetings, preparing materials (e.g., agendas and minutes), coordinating travel arrangements, and general clerical duties as needed. * Represent the Institute at meetings, events, and conferences, as required, to support community engagement and promote Institute priorities and initiatives. * Contribute to special projects and cross-cutting initiatives that advance the Institute’s mandate and strategic goals. ## Qualifications * Completion of a recognized post-secondary degree program in communications, public relations, knowledge mobilization, or a related field, required. * Master's degree an asset * At least Five (5) years of relevant experience or an equivalent combination of education, training, and experience, required. * A background in science or health research communication is considered an asset. * Demonstrated experience in communications and stakeholder engagement, including the development of digital and print content, with strong knowledge of knowledge mobilization principles and practices. * Knowledge of the Canadian health research and/or healthcare environment, with the ability to create and adapt content for both specialized and general audiences (e.g., researchers, clinicians, and the public). * Proven ability to develop, implement, and evaluate communications plans and initiatives that align with organizational priorities and strategic objectives. * Excellent written and verbal communication skills, including the ability to produce clear, concise, and accurate materials, and to communicate with professionalism, discretion, and sound judgment. * Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment. * High level of attention to detail and commitment to accuracy, quality, and consistency across all outputs. * Strong interpersonal and relationship-building skills, with the ability to work effectively with diverse stakeholders, including senior leadership, researchers, and external partners. * Demonstrated ability to work independently and collaboratively within a team environment, with a proactive and solutions-oriented approach. * Advanced proficiency with Microsoft Office applications (e.g., Outlook, Teams, SharePoint, Word, Excel, PowerPoint, Forms), Adobe Acrobat, graphic design and social media tools (e.g., Adobe Creative Cloud applications, Canva, LinkedIn), with demonstrated ability to quickly learn new software and tools. * Ability to work in a hybrid environment, with a minimum of 3-4 days per week on-site at the downtown Toronto office. * Ability to travel outside of Toronto for multi-day periods and to work flexible hours, including occasional evenings and weekends, to support/attend events and meetings. * Knowledge of the Canadian cancer research landscape and key stakeholders is an asset. * Bilingualism (English/French) is considered an asset. ## Additional Information Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. * Competitive offer packages * Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP ) * Close access to Transit and UHN shuttle service * A flexible work environment * Opportunities for development and promotions within a large organization * Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.", "summaryDescription" : "Communications and Projects Lead at University Health Network. Skills: Brand strategy, Customer acquisition, Campaign management, Growth metrics. Develop and execute marketing strategies. Manage marketing campaigns", "postedDate" : "2026-06-15T19:15:37.000", "createdAt" : "2026-06-16T00:24:54.795", "lastUpdated" : "2026-06-16T10:16:07.310", "ingestTimestamp" : "2026-06-16T00:24:54.795", "mongoId" : "6a305df5f292fd229cf6b89f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78954, "salaryAnnualMax" : 118424, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Project timelines", "Budgets" ], "skillCount" : 6, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30586af292fd229cf41dd3", "title" : "Communications and Projects Lead", "company" : "University Health Network", "industry" : "Research", "salary" : { "min" : 78954.0, "max" : 118424.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Toronto, ON, Canada", "locations" : [ "Toronto", "ON", "Canada" ], "timestamp" : "2026-06-16T09:28:38.217", "fingerprint" : "ebd3b93717509927dc30c90b1334721f188e98cc68cd639fc294a89ac90fd113", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/UniversityHealthNetwork/744000132271178-communications-specialist", "externalId" : "744000132271178", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "SEO, SEM, Content marketing, Email marketing, Social media marketing, Marketing automation, CRM, Google Analytics, Adobe Analytics, Salesforce Marketing Cloud, HubSpot", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Market research", "Competitive analysis", "Budget management", "Vendor management" ], "hardSkillsList" : [ "Marketing analytics", "Data analysis", "A/B testing", "Content creation", "Copywriting", "Campaign execution", "Performance tracking" ], "hardSkills" : [ { "name" : "Marketing analytics", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Content creation", "level" : "intermediate" }, { "name" : "Copywriting", "level" : "intermediate" }, { "name" : "Campaign execution", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" } ], "majorSkills" : "Brand strategy, Customer acquisition, Campaign management, Growth metrics", "majorSkillsList" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "coreResponsibilities" : "Develop and execute marketing strategies, Manage digital marketing campaigns, Oversee content creation and distribution, Analyze marketing campaign performance, Manage marketing automation platforms, Manage CRM systems, Collaborate with cross-functional teams, Track and report on key marketing metrics, Conduct market research, Identify new growth opportunities", "teamCollaboration" : "Cross-functional teams; Sales team; Product team; Creative team", "projectManagementSkills" : [ "Agile methodologies", "Project planning", "Task management", "Timeline management" ], "domainKnowledge" : "Healthcare industry; Marketing principles", "domainList" : [ "healthcare-industry", "marketing-principles" ], "domainSpecificKnowledge" : [ "Healthcare industry", "Marketing principles" ], "toolProficiency" : [ "Google Analytics", "Adobe Analytics", "Salesforce Marketing Cloud", "HubSpot", "Marketo", "Pardot", "JIRA", "Asana" ], "communicationSkills" : "Written communication; Verbal communication; Presentation skills", "documentationSkills" : "Marketing reports; Campaign briefs", "problemSolvingSkills" : "Analytical thinking; Problem identification; Solution development", "outcomesObjectives" : "Increase lead generation; Improve customer acquisition; Enhance brand awareness; Achieve marketing ROI targets", "qualificationsBasic" : "5+ years experience in marketing, Bachelor's degree in Marketing or related field, Experience with digital marketing channels, Experience with marketing automation platforms, Experience with CRM systems, Experience with analytics tools", "qualificationsPreferred" : "Master's degree in Marketing or MBA, Experience in healthcare marketing, Experience with project management software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. [www.uhn.ca](https://www.uhn.ca/) Union : Non-Union Number of Vacancies : 1 New or Replacement Position: Replacement Site: 700 University Avenue Toronto Department: CIHR Institute of Cancer Research at UHN Reports to : ICR Scientific Director & Assistant Director Salary Range: $78,954 - $118,424 Annually Hours: 37.5 Hours Per Week Shifts: Monday - Friday Status : Permanent Full-time Closing Date : July 3, 2026 Position Summary: Reporting to the ICR Scientific Director and Assistant Director, the Communications and Projects Lead is responsible for the planning, development, and implementation of communications and knowledge mobilization (KM) activities in support of the Institute’s strategic priorities. The role contributes to advancing cancer research across Canada by supporting collaboration and engagement through the coordination of projects, meetings, workshops, and events. The incumbent applies strong project management and organizational skills, along with excellent written and verbal communication abilities, to develop and deliver clear, accurate, and accessible content tailored to diverse audiences. This includes translating complex scientific and research information into formats suitable for a range of stakeholders and dissemination through multiple communication channels, with a high standard of quality and attention to detail. The Institute of Cancer Research (ICR), headquartered at the University Health Network (UHN) in Toronto is one of the thirteen institutes of the Canadian Institutes of Health Research (CIHR). ICR advances cancer research in Canada by developing new national research initiatives and coordinating Canada‑wide efforts supported by federal, national, and provincial partners. Duties * Develop, implement, and evaluate communications and knowledge mobilization (KM) strategies to support Institute initiatives, programs, and priorities, and to effectively engage researchers, patient partners, and other stakeholders. * Lead the planning, development, and management of Institute communications channels, including the website, social media platforms, and digital engagement activities. * Prepare, edit, and disseminate a range of communications and KM products (e.g., reports, presentations, newsletters, web content, promotional materials, award applications) that are clear, accurate, and accessible to diverse audiences. * Collaborate with CIHR communications and KM teams to enhance the visibility and impact of Institute initiatives, researchers, and various outputs. * Build and maintain effective working relationships with internal and external stakeholders, including vendors, partners, service providers, and collaborators (e.g., designers, translators, and printers). * Support the planning and delivery of events (e.g., meetings, workshops, and conferences) that support the Institute’s strategic objectives, including logistical and communications support. * Maintain and update the Institute’s content management systems (e.g., SharePoint) to ensure accessible and well-organized documentation. * Provide coordination and administrative support to Institute staff, including managing staff calendars, scheduling meetings, preparing materials (e.g., agendas and minutes), coordinating travel arrangements, and general clerical duties as needed. * Represent the Institute at meetings, events, and conferences, as required, to support community engagement and promote Institute priorities and initiatives. * Contribute to special projects and cross-cutting initiatives that advance the Institute’s mandate and strategic goals. ## Qualifications * Completion of a recognized post-secondary degree program in communications, public relations, knowledge mobilization, or a related field, required. * Master's degree an asset * At least Five (5) years of relevant experience or an equivalent combination of education, training, and experience, required. * A background in science or health research communication is considered an asset. * Demonstrated experience in communications and stakeholder engagement, including the development of digital and print content, with strong knowledge of knowledge mobilization principles and practices. * Knowledge of the Canadian health research and/or healthcare environment, with the ability to create and adapt content for both specialized and general audiences (e.g., researchers, clinicians, and the public). * Proven ability to develop, implement, and evaluate communications plans and initiatives that align with organizational priorities and strategic objectives. * Excellent written and verbal communication skills, including the ability to produce clear, concise, and accurate materials, and to communicate with professionalism, discretion, and sound judgment. * Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment. * High level of attention to detail and commitment to accuracy, quality, and consistency across all outputs. * Strong interpersonal and relationship-building skills, with the ability to work effectively with diverse stakeholders, including senior leadership, researchers, and external partners. * Demonstrated ability to work independently and collaboratively within a team environment, with a proactive and solutions-oriented approach. * Advanced proficiency with Microsoft Office applications (e.g., Outlook, Teams, SharePoint, Word, Excel, PowerPoint, Forms), Adobe Acrobat, graphic design and social media tools (e.g., Adobe Creative Cloud applications, Canva, LinkedIn), with demonstrated ability to quickly learn new software and tools. * Ability to work in a hybrid environment, with a minimum of 3-4 days per week on-site at the downtown Toronto office. * Ability to travel outside of Toronto for multi-day periods and to work flexible hours, including occasional evenings and weekends, to support/attend events and meetings. * Knowledge of the Canadian cancer research landscape and key stakeholders is an asset. * Bilingualism (English/French) is considered an asset. ## Additional Information Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. * Competitive offer packages * Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP ) * Close access to Transit and UHN shuttle service * A flexible work environment * Opportunities for development and promotions within a large organization * Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.", "summaryDescription" : "Communications and Projects Lead at University Health Network. Skills: Brand strategy, Customer acquisition, Campaign management, Growth metrics. Develop and execute marketing strategies. Manage digital marketing campaigns", "postedDate" : "2026-06-15T19:15:37.000", "createdAt" : "2026-06-15T23:34:03.620", "lastUpdated" : "2026-06-16T09:28:38.217", "ingestTimestamp" : "2026-06-15T23:34:03.620", "mongoId" : "6a30586af292fd229cf41dd3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78954, "salaryAnnualMax" : 118424, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Marketing analytics", "Data analysis", "A/B testing", "Content creation", "Copywriting", "Campaign execution", "Performance tracking", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Market research", "Competitive analysis", "Budget management", "Vendor management", "Agile methodologies", "Project planning", "Task management", "Timeline management", "Healthcare industry", "Marketing principles", "Google Analytics", "Adobe Analytics", "Salesforce Marketing Cloud", "HubSpot", "Marketo", "Pardot", "JIRA", "Asana" ], "skillCount" : 29, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ebaf292fd229c051ce6", "title" : "Shipping and Receiving Associate", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 20.0, "max" : 25.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Denver, CO, United States", "locations" : [ "Denver", "CO", "United States" ], "certifications" : [ "Forklift certification" ], "timestamp" : "2026-06-16T14:54:45.322", "fingerprint" : "6e467ff250ea0fd5203328db0ed6a779825fd7b0f536fe345e0ac5cbf82a5ab5", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013625246-shipping-and-receiving-associate-1st-shift", "externalId" : "3743990013625246", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Inventory management", "Warehouse operations" ], "hardSkillsList" : [ "Shipping and receiving", "Material handling" ], "hardSkills" : [ { "name" : "Shipping and receiving", "level" : "intermediate" }, { "name" : "Material handling", "level" : "intermediate" } ], "majorSkills" : "Shipping, Receiving, Inventory control", "majorSkillsList" : [ "Shipping", "Receiving", "Inventory control" ], "coreResponsibilities" : "Receive and unload incoming materials, Inspect and record received materials, Sort and place materials or items in storage, Pick and pack orders for shipment, Prepare packages for shipping, Maintain inventory records, Operate forklifts and pallet jacks, Keep warehouse clean and organized", "teamCollaboration" : "Warehouse team", "domainKnowledge" : "Warehouse safety procedures", "domainList" : [ "warehouse-safety-procedures" ], "domainSpecificKnowledge" : [ "Warehouse safety procedures" ], "toolProficiency" : [ "Inventory management software" ], "documentationSkills" : "Inventory records", "problemSolvingSkills" : "Troubleshooting inventory discrepancies", "outcomesObjectives" : "Accurate inventory counts; Timely order fulfillment; Safe warehouse operations", "qualificationsBasic" : "High school diploma or GED, 1 year of experience in a warehouse environment, Basic computer skills", "qualificationsPreferred" : "Forklift certification, Experience with inventory management software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at [http://cornerstonebuildingbrands.com](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl.uk.m.mimecastprotect.com%2Fs%2F5UadCoYP9H2912xuVi3TpeFXo%3Fdomain%3Dcornerstonebuildingbrands.com%2F&data=05%7C02%7CRosario.RudaBart%40cielotalent.com%7C36055b5417fb4ad90ebc08de999e6992%7C323f7593ae224bc78318fac0fdaa533b%7C0%7C0%7C639117102832114484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yC4H2LaC7htzVouI2rceai6punZrtft5m2ybWjEksRw%3D&reserved=0). Base pay range is $20.00 - $25.00 per hour 1st Shift Hours: Monday - Friday, 7:00AM - 3:30PM,potential for overtime including weekends when needed Metal Sales is now part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions. Metal Sales is the nation's largest manufacturer of metal roofing and building systems with 21 locations across America. Our Denver, CO branch has an opening on our production team for a Shipping and Receiving Associate. A Shipping and Receiving Associate is the last person to see the product before it gets to our customer. Each product load has a direct reflection on Metal Sales and thus accuracy and care must occur with every product load. You’ll be responsible for (but not limited to): * Safely operating a forklift to load Metal Sales multi-stop trucks and customer will calls as they come in. * Ensuring product is damage free and piece counts match order. * Visually inspecting trailer before loading and reporting anything unusual. * Checking fluids on loading trucks. * Assisting in unloading & loading of C/C trucks as needed. * Maintaining a safe, clean, and organized work environment and assisting in other departments as needed. ## Qualifications * Experience working in a distribution or manufacturing environment * Ability to safely operate a forklift * Basic math skills, including ability to read a tape measure * Ability to work independently and with others * High school diploma or GED Physical Demands and Work Environment: * Must be able to read, hear, talk, drive lift trucks, wear PPE, and lift up to 75 lbs. repetitively * Must be able to stand, walk, and/or sit approximately 7 ½ hours minimum per work shift * Must be able to tolerate extreme temperature changes in the winter and summer months * Noise level is moderate to loud ## Additional Information Site Address: 7990 E I-25 Frontage Rd, Longmont, CO 80504 All your information will be kept confidential according to EEO guidelines. The US pay range for this full-time position is $20.00 per hour to $25.00 per hour + medical, dental, vision benefits starting day 1 + 401k and PTO. (Full-time is defined as regularly working 30+ hours per week. Union programs may vary depending on the collective bargaining agreement.) Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Shipping and Receiving Associate at Cornerstone Building Brands. Skills: Shipping, Receiving, Inventory control. Receive and unload incoming materials. Inspect and record received materials", "postedDate" : "2026-06-15T18:05:27.000", "createdAt" : "2026-06-16T01:34:49.710", "lastUpdated" : "2026-06-16T14:54:45.322", "ingestTimestamp" : "2026-06-16T01:34:49.710", "mongoId" : "6a307ebaf292fd229c051ce6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Shipping and receiving", "Material handling", "Shipping", "Receiving", "Inventory control", "Inventory management", "Warehouse operations", "Warehouse safety procedures", "Forklift certification", "Inventory management software" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309ab8f292fd229c0ec902", "title" : "Talent and Culture Coordinator", "company" : "Auberge Collection", "industry" : "Hospitality", "salary" : { "min" : 28.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Aspen, CO, United States", "locations" : [ "Aspen", "CO", "United States" ], "certifications" : [ "PHR", "SHRM-CP" ], "timestamp" : "2026-06-16T11:48:25.125", "fingerprint" : "8b43a7ca68aaf27487ef57993f7ffe07e6310eb192c70b13a1c7e48b1a981a57", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AubergeCollection/744000132244309-talent-and-culture-coordinator", "externalId" : "744000132244309", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Aspen", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1911128,-106.8235600" } ], "locationText" : "Aspen, Colorado, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development" ], "hardSkillsList" : [ "HRIS administration", "Onboarding processes", "Benefits administration", "Payroll processing" ], "hardSkills" : [ { "name" : "HRIS administration", "level" : "intermediate" }, { "name" : "Onboarding processes", "level" : "intermediate" }, { "name" : "Benefits administration", "level" : "intermediate" }, { "name" : "Payroll processing", "level" : "intermediate" } ], "majorSkills" : "Talent acquisition, Employee engagement, HR compliance", "majorSkillsList" : [ "Talent acquisition", "Employee engagement", "HR compliance" ], "coreResponsibilities" : "Assist with recruitment and onboarding, Administer employee benefits programs, Maintain employee records, Support employee relations, Assist with HR policy implementation, Process payroll, Organize company events, Ensure HR compliance", "teamCollaboration" : "Cross-functional teams; Department heads", "projectManagementSkills" : [ "Project coordination" ], "domainKnowledge" : "Hospitality HR practices", "domainList" : [ "hospitality-hr-practices" ], "domainSpecificKnowledge" : [ "Hospitality HR practices" ], "toolProficiency" : [ "HRIS", "ATS", "Microsoft Office Suite" ], "communicationSkills" : "Interpersonal communication", "documentationSkills" : "HR documentation", "continuousLearning" : "Professional development", "problemSolvingSkills" : "Problem resolution", "qualificationsBasic" : "Bachelor's degree or equivalent experience, 2+ years of HR experience, Experience with HRIS systems", "qualificationsPreferred" : "PHR or SHRM-CP certification, Experience in the hospitality industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain. For more information: [auberge.com/hotel-jerome](http://aubergeresorts.com/hoteljerome) Follow Hotel Jerome on [Facebook](https://www.instagram.com/hoteljeromeauberge/) and [Instagram](https://www.instagram.com/hoteljeromeauberge/) @HotelJeromeAuberge The targeted compensation wage for this full time year round, non-exempt position is $28/hr. As a Talent & Culture Coordinator, you will play a pivotal role in fostering a positive workplace environment and supporting the growth and development of our team. Responsibilities include providing comprehensive administrative support, serving as the initial point of contact for Talent & Culture-related inquiries, and contributing to the coordination of training and compliance initiatives. Your proactive approach and commitment to cultivating an inclusive culture will be instrumental in ensuring the success of our talent and organizational programs. Administrative Support: * Provide comprehensive administrative support across all areas of Talent & Culture. * Assist in the development and implementation of T&C policies and procedures. * Maintain accurate and organized records related to talent management. Team Member Assistance: * Serve as the initial point of contact for team members seeking assistance with Talent & Culture-related matters. * Foster effective communication and relationships with team members at all levels. Training and Development: * Collaborate in leading training, learning, and development initiatives. * Coordinate and facilitate training programs to enhance team members' skills and capabilities. Compliance: * Manage compliance activities, including tracking and logging Workers Compensation & OSHA requirements. * Ensure a safe and secure working environment through adherence to safety regulations. Culture Enhancement: * Contribute to the creation and implementation of policies and procedures that promote a positive and inclusive workplace culture. * Organize and participate in culture-building activities and events. ## Qualifications * Bilingual (English/Spanish) preferred. * Proven experience in providing administrative support in a Talent & Culture or HR setting. * Strong organizational and communication skills. * Knowledge of training and development principles. * Familiarity with compliance regulations, particularly in the areas of Workers Compensation and OSHA. * Proactive problem-solving abilities. * Commitment to maintaining a positive and inclusive workplace culture. Benefits Package The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Apply and explore more career opportunities through the [Auberge Collection career page](https://careers.smartrecruiters.com/AubergeResorts). The application deadline for this role is July 1st, 2026. However, this position is often required year-round, and it's probable that it will be reposted in the future. ## Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: [auberge.com](https://auberge.com) Connect with Auberge Collection on [Instagram](https://www.instagram.com/auberge/), [TikTok](https://www.tiktok.com/@auberge), [Facebook](https://www.facebook.com/aubergeresorts), and [LinkedIn](https://www.linkedin.com/company/auberge-resorts/) @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit [www.friedkin.com](https://www.friedkin.com) Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.", "summaryDescription" : "Talent and Culture Coordinator at Auberge Collection. Skills: Talent acquisition, Employee engagement, HR compliance. Assist with recruitment and onboarding. Administer employee benefits programs", "postedDate" : "2026-06-15T16:19:32.000", "createdAt" : "2026-06-16T03:34:26.212", "lastUpdated" : "2026-06-16T11:48:25.125", "ingestTimestamp" : "2026-06-16T03:34:26.212", "mongoId" : "6a309ab8f292fd229c0ec902", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58240, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "HRIS administration", "Onboarding processes", "Benefits administration", "Payroll processing", "Talent acquisition", "Employee engagement", "HR compliance", "Talent management", "Employee relations", "HR processes", "Organizational development", "Project coordination", "Hospitality HR practices", "PHR", "SHRM-CP", "HRIS", "ATS", "Microsoft Office Suite" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "analyzes problem documents and communicates resolution and conducts follow up jobs", "metadata" : { "title" : "analyzes problem documents and communicates resolution and conducts follow up" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 24669, "totalPages" : 494, "hasNext" : true, "hasPrevious" : false } }

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