{ "count" : 124694, "data" : [ { "id" : "6a305529f292fd229cf1e1ec", "title" : "Safety, Health & Environment (SHE) Policy & Standards Manager", "company" : "CityFibre", "industry" : "Telecommunications", "salary" : { "max" : 52000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Flexible, United Kingdom", "locations" : [ "Flexible", "United Kingdom" ], "certifications" : [ "CMIOSH", "Lead Auditor 14001", "Lead Auditor 45001", "NCRQ Diploma", "NEBOSH Diploma" ], "timestamp" : "2026-06-16T07:27:35.149", "fingerprint" : "72b276351b11e8a3484aec4a4ee0bdbc58c697643282640de9ba15e22d163b91", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CityFibre/744000132207008-safety-health-environment-she-policy-standards-manager", "externalId" : "744000132207008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "hybrid" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "minimumEducation" : "Higher-Level qualification", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Policy development", "Policy implementation", "Relationship building", "Stakeholder engagement", "Project management", "Environmental reporting", "Lone worker safety", "Audit readiness", "Continuous improvement" ], "hardSkillsList" : [ "SHE legislation", "SHE standards", "ISO standards" ], "softSkillsList" : [ "Leadership", "Influence stakeholders", "Drive safety excellence" ], "hardSkills" : [ { "name" : "SHE legislation", "level" : "intermediate" }, { "name" : "SHE standards", "level" : "intermediate" }, { "name" : "ISO standards", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Influence stakeholders" }, { "name" : "Drive safety excellence" } ], "majorSkills" : "SHE Policy, SHE Standards, Continuous Improvement", "majorSkillsList" : [ "SHE Policy", "SHE Standards", "Continuous Improvement" ], "coreResponsibilities" : "Lead development and implementation of SHE policies, Shape safer, smarter workplaces, Evolve and embed integrated management systems, Guide policy development and rollout, Ensure policies are actively used and understood, Prepare for audits, Refine documentation, Close policy gaps, Align policies with ESG goals, Introduce practical safety solutions, Translate complex legislation into clear, actionable policies", "teamCollaboration" : "Collaborate across teams; Work with teams across the organisation; Engage stakeholders across the business", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "SHE legislation; SHE standards; ISO14001; ISO 45001; Lone working; Occupational health; Environmental reporting; ESG goals", "domainList" : [ "she-legislation", "she-standards", "iso14001", "iso-45001", "lone-working", "occupational-health", "environmental-reporting", "esg-goals" ], "domainSpecificKnowledge" : [ "SHE legislation", "SHE standards", "ISO14001", "ISO 45001", "Lone working", "Occupational health", "Environmental reporting", "ESG goals" ], "communicationSkills" : "Confident communicator; Translate legislation", "documentationSkills" : "Refine documentation", "outcomesObjectives" : "Shape a safer, more sustainable future", "qualificationsBasic" : "Higher-Level qualification in Occupational Health & Safety, Chartered Professional Membership – CMIOSH or working towards, Lead Auditor 14001, 45001, Knowledge of relevant legislation and associated H&S technical standards and SHE Management Systems, ISO14001, ISO 45001", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office at least two days a week. As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be. Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives. At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together. Joining us as a Safety, Health & Environment (SHE) Policy & Standards Manager You will lead the development and implementation of safety, health, and environmental policies across the business. This strategic role requires deep expertise in SHE legislation and standards, driving continuous improvement and compliance. You'll collaborate across teams to shape a safer, more sustainable future aligned with business growth. You’ll receive a competitive salary of up to £52,000, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing. This is some of what you can expect to be doing: * Lead the way in shaping safer, smarter workplaces by evolving and embedding integrated management systems across health, safety, environmental, and quality standards * Bring policies to life - you’ll guide their development, rollout, and ensure they’re not just written, but actively used and understood across the business * Champion continuous improvement by preparing for audits, refining documentation, and closing policy gaps in areas like lone working and occupational health * Collaborate with purpose - you’ll work with teams across the organisation to align policies with ESG goals and introduce practical safety solutions * Make a real impact through project management, stakeholder engagement, and translating complex legislation into clear, actionable policies What you'll bring to the role: This role calls for a confident communicator with strong collaboration skills, a keen eye for detail, and the ability to lead change, influence stakeholders, and drive safety excellence in a fast-paced environment. You’ll also have: * A talent for guiding policy development and implementation, with the confidence to lead initiatives and the organisation to see them through * Strong relationship building skills, enabling you to engage stakeholders across the business and bring policies to life in a meaningful way * Experience working across areas such as lone worker safety and environmental reporting, helping to shape practical, impactful solutions * A meticulous approach to managing ISO standards and ensuring audit readiness, always focused on continuous improvement * The ability to translate complex legislation into clear, everyday practices that support a safer, more sustainable workplace Life at CityFibre Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we’re committed to creating a workplace where people feel a genuine sense of belonging and pride in what they do. That’s why we’re proud to be a Times Top 50 Employer for Gender Equality, endorsed by WORK180, a Disability Confident Leader, a Care Leaver Friendly Employer, and a signatory of the Armed Forces Covenant Gold Award. We’ll support you to thrive inside and outside of work, with opportunities to grow your career and a flexible benefits package that adapts to your life – including generous annual leave (with an extra day off on your birthday), private medical insurance, health cash plans and family‑friendly policies. Find out more about our culture, communities and benefits on our [careers site](https://cityfibre.com/careers) ## Qualifications * A Higher-Level qualification in Occupational Health & Safety e.g. NCRQ Diploma, NEBOSH Diploma * Chartered Professional Membership – CMIOSH or working towards * Lead Auditor 14001, 45001 * Strong knowledge of relevant legislation and associated H&S technical standards and SHE Management Systems, ISO14001, ISO 45001 ## Additional Information We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!", "summaryDescription" : "Safety, Health & Environment (SHE) Policy & Standards Manager at CityFibre. Skills: SHE Policy, SHE Standards, Continuous Improvement. Lead development and implementation of SHE policies. Shape safer, smarter workplaces", "postedDate" : "2026-06-15T13:46:19.000", "createdAt" : "2026-06-15T23:38:20.018", "lastUpdated" : "2026-06-16T07:27:35.149", "ingestTimestamp" : "2026-06-15T23:38:20.018", "mongoId" : "6a305529f292fd229cf1e1ec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "SHE legislation", "SHE standards", "ISO standards", "Leadership", "Influence stakeholders", "Drive safety excellence", "SHE Policy", "SHE Standards", "Continuous Improvement", "Policy development", "Policy implementation", "Relationship building", "Stakeholder engagement", "Project management", "Environmental reporting", "Lone worker safety", "Audit readiness", "Continuous improvement", "ISO14001", "ISO 45001", "Lone working", "Occupational health", "ESG goals", "CMIOSH", "Lead Auditor 14001", "Lead Auditor 45001", "NCRQ Diploma", "NEBOSH Diploma" ], "skillCount" : 28, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 690.3761, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25079574d8ee00a00953b0", "title" : "Policy and Quality Manager, Chargeback Standards", "company" : "Topstep", "salary" : { "min" : 90000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Chicago, Illinois, United States", "locations" : [ "Chicago", "Illinois", "United States" ], "timestamp" : "2026-06-07T15:36:27.023", "fingerprint" : "182f01bab809719df57ea9aba90a4d3c204aa8fdef877bdcbde603b659a379d3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/topsteptrader/jobs/7762715003", "externalId" : "7762715003", "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Chargeback interpretation", "Quality standards", "Policy authorship", "QA design", "Operations standards", "Chargeback rules", "Process improvement", "Workflow enhancement" ], "hardSkillsList" : [ "Chargeback response", "Policy interpretation", "Quality assurance", "Training curriculum development", "QA framework design", "Case review methodology", "Calibration cadence", "QA audit cycle", "Operational readiness", "Performance quality monitoring", "Cross-functional alignment", "Operational improvement projects", "Policy versioning", "Change management", "Process documentation", "Repeatable process building" ], "softSkillsList" : [ "Judgment", "Accountability" ], "hardSkills" : [ { "name" : "Chargeback response", "level" : "intermediate" }, { "name" : "Policy interpretation", "level" : "intermediate" }, { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Training curriculum development", "level" : "intermediate" }, { "name" : "QA framework design", "level" : "intermediate" }, { "name" : "Case review methodology", "level" : "intermediate" }, { "name" : "Calibration cadence", "level" : "intermediate" }, { "name" : "QA audit cycle", "level" : "intermediate" }, { "name" : "Operational readiness", "level" : "intermediate" }, { "name" : "Performance quality monitoring", "level" : "intermediate" }, { "name" : "Cross-functional alignment", "level" : "intermediate" }, { "name" : "Operational improvement projects", "level" : "intermediate" }, { "name" : "Policy versioning", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" }, { "name" : "Repeatable process building", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Judgment" }, { "name" : "Accountability" } ], "majorSkills" : "Chargeback policy, Quality assurance, Operational standards", "majorSkillsList" : [ "Chargeback policy", "Quality assurance", "Operational standards" ], "coreResponsibilities" : "Develop operational playbooks, Update operational workflows, Update SOPs, Update escalation procedures, Update decision trees, Update business requirements, Author chargeback policy library, Own chargeback policy library, Develop standards where no precedent exists, Serve as final decision-maker on policy interpretation, Own accuracy of standards, Own currency of standards, Own enforceability of standards, Draft chargeback response templates, Version chargeback response templates, Build customer-facing policy language, Maintain customer-facing policy language, Build training curriculum, Maintain training curriculum, Develop onboarding materials, Create assessments, Design QA framework, Own QA framework, Define scoring criteria, Define case review methodology, Define sampling approach, Define calibration cadence, Evaluate QA framework, Iterate QA framework, Own QA audit cycle, Maintain accountability for quality trajectory, Develop BPO agents, Coach BPO agents, Monitor performance quality, Log quality issues, Identify quality trends, Escalate systemic quality gaps, Drive quality improvements, Lead cross-functional alignment, Drive decisions on policy changes, Lead operational improvement projects, Enhance workflows, Ensure tooling changes reflected in documentation, Ensure tooling changes reflected in training, Own policy versioning, Own change management, Build function's infrastructure, Document systems, Build repeatable processes, Develop scalable standards, Develop working familiarity with adjacent functions, Support cross-coverage, Support program continuity", "teamCollaboration" : "Cross-functional alignment; Coordination with Legal; Coordination with Compliance; Coordination with Product; Coordination with Engineering; Coordination with Trader Experience", "projectManagementSkills" : [ "Improvement projects" ], "domainKnowledge" : "Chargeback rules; Card network rules; Processor handling procedures; Abuse classification framework; Reason code logic; Evidence standards; Enforcement protocols", "domainList" : [ "chargeback-rules", "card-network-rules", "processor-handling-procedures", "abuse-classification-framework", "reason-code-logic", "evidence-standards", "enforcement-protocols" ], "domainSpecificKnowledge" : [ "Chargeback rules", "Card network rules", "Processor handling procedures", "Abuse classification framework", "Reason code logic", "Evidence standards", "Enforcement protocols" ], "communicationSkills" : "Senior leadership engagement; Operations team engagement", "documentationSkills" : "Operational documentation; Policy documentation; Training documentation; Customer-facing policy language; Chargeback response templates; Onboarding materials; QA framework documentation; System documentation", "innovationCreativity" : "Design from scratch", "problemSolvingSkills" : "Analytical approach to quality; Root cause analysis", "outcomesObjectives" : "Keep standards current; Keep standards effective; Ensure accuracy of standards; Ensure currency of standards; Ensure enforceability of standards; Hold accountability for quality outcomes; Drive improvements in partnership with Operations Managers; Ensure tooling changes reflected before rollout; Ensure all documentation remains current; Support team growth", "qualificationsBasic" : "3–5 years policy authorship, 3–5 years QA design, 3–5 years operations standards role, Demonstrated experience designing QA frameworks, Demonstrated experience designing training programs, Deep familiarity with card network chargeback rules, Proven ability to author clear documentation, Analytical approach to quality, Demonstrated ability to develop others, Ability to scope and execute improvement projects, Strong written communication, Strong verbal communication", "qualificationsPreferred" : "Experience in fintech, Experience in payments, Experience in regulated operations, Experience writing chargeback response evidence packages, Experience writing representation documentation, SQL proficiency, Looker proficiency", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Summary The Policy and Quality Manager is the author and architect of the operational standards that govern Topstep's chargeback and abuse program. This role designs from scratch — the policy library, the QA framework, the training curriculum — and continuously iterates on all three as the program evolves. The primary work is creation, judgment, and standard-setting; the person in this seat determines what good looks like, builds the systems to measure it, and owns the ongoing responsibility of keeping standards current and effective. This role sits within the Chargeback Standards Team and serves as the program's internal authority on chargeback policy interpretation and quality standards, and is responsible for building and owning the written and quality infrastructure the program runs on. Key Responsibilities Develop, document, and continuously update operational playbooks, workflows, SOPs, escalation procedures, decision trees, and business requirements across all chargeback and abuse processes. Author and own the chargeback policy library — chargeback response standards, processor-specific handling procedures, and the abuse classification framework across all defined categories; exercise independent judgment in developing standards where no precedent exists. Serve as the final decision-maker on policy interpretation questions; own the accuracy, currency, and enforceability of all standards the program operates against. Draft and version chargeback response templates across all active reason codes and processors. Build and maintain customer-facing policy language — refund terms, chargeback process explanations, and enforcement notice language — in coordination with Legal, Compliance, and Trader Experience. Build and maintain the training curriculum for chargeback and abuse operations — covering reason code logic, evidence standards, processor-specific rules, abuse classification, and enforcement protocols. Develop onboarding materials for new agents and create assessments to validate readiness before live case assignment. Design and own the QA framework from the ground up — define scoring criteria, case review methodology, sampling approach, and calibration cadence across both BPO and internal agents; continuously evaluate and iterate as program needs evolve. Own the QA audit cycle and maintain accountability for the quality trajectory of the program — not just individual findings, but the overall performance trend over time. Develop and coach BPO agents through structured training delivery, QA feedback loops, and calibration sessions; own their operational readiness and hold accountability for quality outcomes, independent of reporting line. Monitor performance quality across the agent population — log issues systematically, identify trends, escalate systemic gaps, and drive improvements in partnership with Operations Managers. Lead cross-functional alignment on policy changes, training rollouts, and QA findings — driving decisions and accountability; primary counterparts include Legal, Compliance, Product, Engineering, and Trader Experience. Lead operational improvement projects to enhance workflows and efficiency; ensure tooling changes are reflected in documentation and training before rollout. Own policy versioning and change management; ensure all documentation remains current as card network rules and internal procedures evolve. Build the function's infrastructure with scale in mind — document systems, build repeatable processes, and develop standards that can support team growth over time. Develop working familiarity with adjacent Chargeback Standards Team functions to support cross-coverage and program continuity as the company scales. SQL or Looker proficiency is a plus. Required Qualifications and Key Competencies 3–5 years in a policy authorship, QA design, or operations standards role — ideally in fintech, payments, or a regulated operations environment. Demonstrated experience designing QA frameworks and training programs from scratch — not executing against frameworks someone else built. Deep familiarity with card network chargeback rules across Visa, Mastercard, American Express, and Discover. Proven ability to author clear, actionable documentation that operational teams can execute from without ambiguity. Strong analytical approach to quality — tracks trends and systemic issues, not just individual errors, and translates findings into policy and process recommendations. Demonstrated ability to develop others through feedback, coaching, and structured training — regardless of formal reporting relationships. Ability to scope and execute improvement projects independently with accountability for outcomes. Strong written and verbal communication; able to engage with senior leadership on standards strategy and with operations teams on day-to-day application. Experience writing chargeback response evidence packages or representation documentation is a meaningful differentiator. Company Culture & Perks Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication. Seven Company-paid Holidays and generous Family Leave. Paid time off is front-loaded. Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees. Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness. New Hire Base Salary Range $90,000 - $110,000. Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity Employer Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws. Interested in the role? Apply today with your resume!", "summaryDescription" : "Policy and Quality Manager, Chargeback Standards at Topstep. Skills: Chargeback policy, Quality assurance, Operational standards. Develop operational playbooks. Update operational workflows", "postedDate" : "2026-06-07T08:46:32.358", "createdAt" : "2026-06-07T08:46:32.358", "lastUpdated" : "2026-06-07T15:36:27.023", "ingestTimestamp" : "2026-06-07T08:46:32.358", "mongoId" : "6a25079574d8ee00a00953b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 90000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Chargeback response", "Policy interpretation", "Quality assurance", "Training curriculum development", "QA framework design", "Case review methodology", "Calibration cadence", "QA audit cycle", "Operational readiness", "Performance quality monitoring", "Cross-functional alignment", "Operational improvement projects", "Policy versioning", "Change management", "Process documentation", "Repeatable process building", "Judgment", "Accountability", "Chargeback policy", "Operational standards", "Chargeback interpretation", "Quality standards", "Policy authorship", "QA design", "Operations standards", "Chargeback rules", "Process improvement", "Workflow enhancement", "Improvement projects", "Card network rules", "Processor handling procedures", "Abuse classification framework", "Reason code logic", "Evidence standards", "Enforcement protocols" ], "skillCount" : 35, "jobCategory" : "finance", "jobSubcategory" : "finance", "dataQualityScore" : 1.0, "_score" : 626.52954, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c94e874d8ee00a098be0a", "title" : "Analista Pleno de Chargeback", "company" : "Getnet", "industry" : "FinTech", "salary" : { "min" : 85000.0, "max" : 130000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Analista Pleno de Chargeback in São Paulo, Brazil, adjusted for the FinTech industry and company size." }, "location" : "Getnet T&O Brazil", "locations" : [ "Getnet T&O Brazil" ], "timestamp" : "2026-06-16T01:04:15.760", "fingerprint" : "0983070386d8afe9a34d9f8c315bdd5981791ab858530840cbe9d29f013d68c2", "source" : "greenhouse", "language" : "pt", "applyUrl" : "https://job-boards.eu.greenhouse.io/getnet/jobs/4884985101", "externalId" : "4884985101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "state" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "São Paulo, São Paulo, Brazil", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Análise de dados", "Elaboração de indicadores" ], "hardSkillsList" : [ "Gestão de chargeback", "Prevenção de disputas", "Análise de transações", "Conformidade com regras" ], "hardSkills" : [ { "name" : "Gestão de chargeback", "level" : "intermediate" }, { "name" : "Prevenção de disputas", "level" : "intermediate" }, { "name" : "Análise de transações", "level" : "intermediate" }, { "name" : "Conformidade com regras", "level" : "intermediate" } ], "majorSkills" : "Chargeback analysis, Dispute management, Fraud investigation", "majorSkillsList" : [ "Chargeback analysis", "Dispute management", "Fraud investigation" ], "coreResponsibilities" : "Analisar casos de chargeback, Tratar casos de chargeback, Acompanhar casos de chargeback, Elaborar representações, Enviar representações, Monitorar indicadores operacionais, Identificar tendências, Identificar oportunidades de redução de perdas, Investigar fraudes, Investigar inconsistências, Garantir conformidade com regras", "domainKnowledge" : "Regras das bandeiras; Meios de pagamento; E-commerce", "domainList" : [ "regras-das-bandeiras", "meios-de-pagamento", "e-commerce" ], "domainSpecificKnowledge" : [ "Regras das bandeiras", "Meios de pagamento", "E-commerce" ], "toolProficiency" : [ "Excel" ], "communicationSkills" : "Capacidade de comunicação", "continuousLearning" : "Aprender um novo idioma; LinkedIn Learning; O'Reilly", "problemSolvingSkills" : "Perfil analítico", "outcomesObjectives" : "Redução de perdas", "qualificationsBasic" : "Experiência prévia com processos de chargeback, Conhecimento das regras e fluxos de disputas, Experiência análise de dados, Excel intermediário/avançado, Ensino superior completo", "qualificationsPreferred" : "Conhecimento meios de pagamento digitais, Conhecimento e-commerce, Experiência com ferramentas de BI, Power BI ou similares", "rawDescription" : "✨ Seu talento impulsiona o nosso futuro A Getnet é uma empresa global de tecnologia especializada em soluções de pagamento para o comércio. Fundada no Brasil e presente na América Latina e na Península Ibérica, apoiamos mais de 1,3 milhão de comerciantes com serviços completos — da maquininha ao e-commerce. Fazemos parte da PagoNxt, a fintech global do Grupo Santander, e atuamos como um hub de adquirência com forte presença em Espanha, Portugal, Brasil, México, Chile, Argentina e Uruguai. Nossa missão é clara: simplificar os pagamentos com inovação, segurança e escala, ajudando negócios de todos os tamanhos a crescer com agilidade. Oferecemos uma plataforma unificada que integra hardware, software, prevenção à fraude, adquirência, conciliação e serviços financeiros — tudo em um só ecossistema, para que nossos clientes possam focar no crescimento do seu negócio. Fazer parte da Getnet é se juntar a uma empresa que combina a inovação de uma fintech com a solidez de um banco global. Imagine your future. Care for your career. Simplify your journey. Isso significa que você terá a chance de construir soluções de impacto, crescer com oportunidades reais de desenvolvimento e evoluir em uma cultura que valoriza bem-estar, inclusão e clareza. Combinamos flexibilidade, autonomia e colaboração global — para que você possa focar no que importa, se conectar com propósito e ajudar a moldar o futuro. Aqui, você vai encontrar espaço para crescer, oportunidades reais para liderar e uma cultura onde todas as pessoas pertencem e contribuem. ✨ Se você quer fazer parte da próxima geração de soluções financeiras, este é o lugar certo. Já te imagina sendo Nxter? Na Getnet, estamos em busca de um(a) Analista Pleno de Chargeback para integrar nosso time em São Paulo SP, para atuar na gestão e prevenção de disputas em operações de meios de pagamento. Procuramos um profissional analítico, orientado a resultados e com experiência em todo o ciclo de chargeback, desde a identificação até a recuperação de receitas. \uD83D\uDCCCO que você vai fazer Realizar a análise, tratamento e acompanhamento de casos de chargeback. Atuar na elaboração e envio de representações (dispute management) junto às bandeiras e adquirentes. Monitorar indicadores operacionais, identificando tendências e oportunidades de redução de perdas. Investigar fraudes e inconsistências relacionadas a transações contestadas. Garantir conformidade com regras das bandeiras (Visa, Mastercard, Elo, entre outras) e regulamentações aplicáveis. ✅ O que buscamos em você Experiência prévia com processos de chargeback em instituições financeiras, adquirentes ou gateways de pagamento. Conhecimento das regras e fluxos de disputas das principais bandeiras. Experiência em análise de dados e elaboração de indicadores. Excel intermediário/avançado. Perfil analítico, organizado e com boa capacidade de comunicaçã o. Ensino superior completo. ✅ O que pode contar pontos a mais Conhecimento em meios de pagamento digitais e e-commerce. Experiência com ferramentas de BI (Power BI ou similares). \uD83C\uDFAF O que oferecemos \uD83E\uDE7A Assistência médica \uD83E\uDDB7 Assistência odontológica \uD83E\uDD73 Day off de aniversário \uD83D\uDE91 Seguro de vida \uD83D\uDC89 Campanha de vacinação anual \uD83D\uDE8C VT \uD83C\uDF5D VR/VA \uD83D\uDCB0 Bônus anual \uD83D\uDC76 Auxílio creche \uD83C\uDF85 Vale natalino \uD83E\uDD30 Extensão dos períodos de licença maternidade e paternidade \uD83E\uDDE0 Programa de Apoio Pessoal Especializado (PAPE) \uD83C\uDF0E Plataforma Ástex: recurso gratuito para você aprender um novo idioma (inglês, espanhol, francês, italiano, alemão e português) \uD83D\uDCDA Acesso a uma plataforma de learning conectada a todos os conteúdos do LinkedIn Learning e o'Reilly ♨️ Possibilidade de contratação de empréstimos pessoais com juros menores que os de mercado \uD83D\uDCEC Seguinte passo Candidate-se e se você conhece alguém que possa estar procurando por essa oportunidade, compartilhe.", "summaryDescription" : "Analista Pleno de Chargeback at Getnet. Skills: Chargeback analysis, Dispute management, Fraud investigation. Analisar casos de chargeback. Tratar casos de chargeback", "postedDate" : "2026-06-14T20:06:29.409", "createdAt" : "2026-06-14T20:06:29.409", "lastUpdated" : "2026-06-16T01:04:15.760", "ingestTimestamp" : "2026-06-14T20:06:29.409", "mongoId" : "6a2c94e874d8ee00a098be0a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Gestão de chargeback", "Prevenção de disputas", "Análise de transações", "Conformidade com regras", "Chargeback analysis", "Dispute management", "Fraud investigation", "Análise de dados", "Elaboração de indicadores", "Regras das bandeiras", "Meios de pagamento", "E-commerce", "Excel" ], "skillCount" : 13, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 594.4709, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30575ff292fd229cf38bd6", "title" : "[쿠팡] Quality Assurance Specialist (Andon Policy)", "company" : "Coupang", "industry" : "E-Commerce", "salary" : { "min" : 4.8E7, "max" : 6.5E7, "currency" : "KRW", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Quality Assurance Specialist in the E-commerce industry in Seoul, South Korea, adjusted for company size and specific role requirements." }, "location" : "Seoul, South Korea", "locations" : [ "Seoul", "South Korea" ], "timestamp" : "2026-06-16T09:24:00.243", "fingerprint" : "932919807d1c65ebd6857c3c8aa86bb832b7663b89283397ccaea6eda4bf76a1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/coupanginternal/jobs/8002532?gh_jid=8002532", "externalId" : "8002532", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seoul", "country" : "South Korea", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "37.5666791,126.9782914" } ], "locationText" : "Seoul, South Korea", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "technicalSkills" : "Power Bi, Excel", "professionalSkills" : [ "Policy management", "Process management", "Data analysis", "Quality management", "Stakeholder management", "Decision making" ], "hardSkillsList" : [ "Data analysis", "Process improvement", "Policy development" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Policy development", "level" : "intermediate" } ], "majorSkills" : "Andon policy, Quality assurance, Process management", "majorSkillsList" : [ "Andon policy", "Quality assurance", "Process management" ], "coreResponsibilities" : "Manage Andon non-food policies and common policies/processes, Operate Andon non-food policies and common policies/processes, Plan and reflect new Andon quality policies/processes, Provide customer-moving product experience, Communicate with various related departments, Develop policies/processes, Stabilize policies/processes, Set up and improve Andon common and non-food, Derive fundamental policy improvement plans through data analysis, Plan and manage proactive policies through collaboration with, Improve processes through periodic policy monitoring", "teamCollaboration" : "Related departments collaboration", "domainKnowledge" : "Andon policy; Non-food quality", "domainList" : [ "andon-policy", "non-food-quality" ], "domainSpecificKnowledge" : [ "Andon policy", "Non-food quality" ], "toolProficiency" : [ "Power Bi", "Excel" ], "problemSolvingSkills" : "Root cause analysis; Data analysis", "qualificationsBasic" : "3+ years policy and process establishment experience, Define root causes and identify business-impacting items from a macro perspective, Predict policy outcomes and impact, Proactively participate in customer experience improvement, Communicate effectively with various stakeholders and data", "qualificationsPreferred" : "Experience in non-food quality assurance, High proficiency in data analysis and work tools (Power Bi, Excel)", "workSiteFlexibility" : "Onsite", "rawDescription" : "반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다. Please complete the attached Internal Transfer Request Form and submit. 반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다. Please make sure to apply with your Coupang e-mail address. 회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 \"쿠팡 없이 그동안 어떻게 살았을까?\" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현가능한 한계를 뛰어넘고 있습니다. 고가용성(Always-on) 과 최첨단의 앞선 기술(High-tech), 초연결사회(Hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 직무소개 쿠팡의 Andon 비식품 정책 담당자는 고객이 구매하고 사용하는 과정에서 발생되는 Andon의 비식품 정책 및 공통 정책/프로세스를 관리하고 운영합니다. 궁극적으로 고객을 감동시킬 수 있는 상품 경험을 제공하기 위해 새로운 Andon 품질 정책/프로세스를 기획하고 반영하며, 다양한 유관부서와의 커뮤니케이션을 통해 정책/프로세스를 더욱 발전시키고 안정화될 수 있도록 관리합니다. 업무 내용 • Andon 공통 및 비식품 정책 관련 시스템/프로세스 신규 셋업 및 개선 • 품질 관련 지표 및 VOC에 대한 데이터 분석을 통한 근본적인 정책 개선안 도출 • 유관부서와의 협력/품질동향 파악을 통한 선제적인 정책 기획 및 관리 • 주기적 정책 모니터링을 통한 프로세스 개선 자격 요건 • 고객 및 품질 관련 정책 및 프로세스 수립 업무 관련 경력을 3년 이상 보유하신 분 • 데이터 분석 및 모니터링을 통해 근본적인 문제를 정의하고, 거시적인 관점에서 안돈 및 비즈니스 전반에 영향을 주는 항목을 파악하여 정책/프로세스를 구축할 수 있는 분 • 다양한 이해관계 및 지표/유관부서의 니즈 등을 종합하여 정책에 따른 결과 및 영향도를 면밀하게 예측하여 올바른 의사결정을 내릴 수 있는 분 • 고객 경험 개선을 위해 주도적으로 참여하거나 진행한 경험이 있으신 분 • 다양한 유관부서와 데이터 기반의 원활한 커뮤니케이션을 하실 수 있는 분 우대 사항 • 비식품(가전, 생활, 이미용, 가구 등) 품질보증 업무 수행 경력이 있으신 분 • 데이터 분석 및 업무 툴(Power Bi, Excel 등) 활용 능력이 높으신 분 전형 절차 및 안내 사항 전형 절차 서류전형 - 폰 스크리닝 - 전화면접 - 대면(화상)면접 – 최종 합격 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고 사항 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. 고용형태는 정규직으로 수습기간 12 주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다. 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 개인정보 처리방침  쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy  서류 반환 정책  본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.", "summaryDescription" : "[쿠팡] Quality Assurance Specialist (Andon Policy) at Coupang. Skills: Andon policy, Quality assurance, Process management. Manage Andon non-food policies and common policies/processes. Operate Andon non-food policies and common policies/processes", "postedDate" : "2026-06-15T23:24:14.533", "createdAt" : "2026-06-15T23:24:14.533", "lastUpdated" : "2026-06-16T09:24:00.243", "ingestTimestamp" : "2026-06-15T23:24:14.533", "mongoId" : "6a30575ff292fd229cf38bd6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Process improvement", "Policy development", "Andon policy", "Quality assurance", "Process management", "Policy management", "Quality management", "Stakeholder management", "Decision making", "Non-food quality", "Power Bi", "Excel" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 583.17285, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f95f292fd229c05b055", "title" : "Policy Development Lead, YouTube Trust and Safety", "company" : "YouTube", "industry" : "Media", "salary" : { "min" : 210000.0, "max" : 320000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead Policy Development role in San Bruno, United States, adjusted for the technology industry and a large company size." }, "location" : "[San Bruno, CA, USA, [YouTube San Bruno, 1000 Cherry Ave #100, San Bruno, CA 94066, USA], San Bruno, 94066, CA, US]", "locations" : [ "[San Bruno, CA, USA, [YouTube San Bruno, 1000 Cherry Ave #100, San Bruno, CA 94066, USA], San Bruno, 94066, CA, US]" ], "timestamp" : "2026-06-16T10:59:31.327", "fingerprint" : "8a338162c828425940440c717e935dc9fc8857cb876553193d0463c5c33e51e7", "source" : "google", "language" : "en", "externalId" : "110174350807573190", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Bruno", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.6248536,-122.4145986" } ], "locationText" : "San Bruno, California, United States", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Policy development", "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Content policy development", "Regulatory analysis" ], "hardSkills" : [ { "name" : "Content policy development", "level" : "intermediate" }, { "name" : "Regulatory analysis", "level" : "intermediate" } ], "majorSkills" : "Policy development, Trust and safety, Content policy", "majorSkillsList" : [ "Policy development", "Trust and safety", "Content policy" ], "coreResponsibilities" : "Develop and refine content policies, Analyze trust and safety issues, Ensure compliance with regulations, Collaborate with cross-functional teams, Provide guidance on policy interpretation, Stay updated on legal and regulatory changes", "teamCollaboration" : "Cross-functional teams; Legal and policy teams", "domainKnowledge" : "Content policy; Trust and safety; Online harms; Regulatory compliance", "domainList" : [ "content-policy", "trust-and-safety", "online-harms", "regulatory-compliance" ], "domainSpecificKnowledge" : [ "Content policy", "Trust and safety", "Online harms", "Regulatory compliance" ], "communicationSkills" : "Policy communication", "documentationSkills" : "Policy documentation", "problemSolvingSkills" : "Policy analysis; Risk assessment", "qualificationsBasic" : "5+ years policy development experience, Experience with content policy, Experience with trust and safety issues", "qualificationsPreferred" : "Experience with YouTube policies, Experience with legal policy, Experience with regulatory policy", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Policy Development Lead, YouTube Trust and Safety at YouTube. Skills: Policy development, Trust and safety, Content policy. Develop and refine content policies. Analyze trust and safety issues", "postedDate" : "2026-06-16T01:52:12.754", "createdAt" : "2026-06-16T01:52:12.754", "lastUpdated" : "2026-06-16T10:59:31.327", "ingestTimestamp" : "2026-06-16T01:52:12.754", "mongoId" : "6a307f95f292fd229c05b055", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 210000, "salaryAnnualMax" : 320000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Content policy development", "Regulatory analysis", "Policy development", "Trust and safety", "Content policy", "Risk management", "Legal analysis", "Compliance oversight", "Online harms", "Regulatory compliance" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 526.7762, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e8674d8ee00a08e4a8f", "title" : "Director of Nursing Policy, Standards and Accreditation", "company" : "LUX Infusion", "industry" : "Healthcare", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Director of Nursing Policy, Standards and Accreditation in the United States, adjusted for seniority, industry, and company size." }, "location" : "United States Of America", "locations" : [ "United States Of America" ], "timestamp" : "2026-06-15T01:25:11.002", "fingerprint" : "557530ddf66dbf960017d5b7000d0a88c5565145f7a295e5c799624ca2e466a1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luxinfusion/jobs/4232849009", "externalId" : "4232849009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "minimumEducation" : "MSN or advanced degree", "experienceMinYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Accreditation management", "Policy development", "Quality assurance", "Performance improvement", "Customer service", "Regulatory compliance" ], "hardSkillsList" : [ "Accreditation scoring", "Audit readiness", "Policy writing" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Accreditation scoring", "level" : "intermediate" }, { "name" : "Audit readiness", "level" : "intermediate" }, { "name" : "Policy writing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Accreditation, Policy development, Quality management", "majorSkillsList" : [ "Accreditation", "Policy development", "Quality management" ], "coreResponsibilities" : "Serve as accreditation lead, Develop accreditation workshops, Deliver accreditation workshops, Update accreditation documents, Update accreditation worksheets, Update accreditation manual, Update policy manual, Review accreditation standards, Implement accreditation standards, Serve as primary contact for applications, Communicate with applicants, Analyze submitted documentation, Determine eligibility for accreditation, Issue Desktop Review Summaries, Discuss findings with applicants, Discuss findings with LUX Infusion, Draft written executive summaries, Present findings to Committees, Present findings to LUX Infusion, Conduct follow-up activities, Conduct onsite reviews, Report application delays, Provide technical support, Provide advice to accrediting bodies, Provide advice to Standards Committees, Participate in standards development, Participate in standards revision, Partner with leaders to embed requirements, Lead policy development, Lead procedure development, Manage accreditation integration, Manage policy integration, Plan internal audits, Prepare internal audits, Lead internal audits, Develop corrective action plans, Oversee corrective action plans, Conduct on-site visits, Verify compliance, Provide operational support, Act as liaison with accrediting organizations, Respond to inquiries, Prepare required documentation, Coordinate site surveys, Oversee Performance Improvement initiatives, Oversee Quality Management initiatives, Provide regular reports", "teamCollaboration" : "Cross-functional teams; Nursing leaders; Ambulatory Infusion Center leaders; Accrediting organizations", "projectManagementSkills" : [ "Audit planning", "Corrective action plans" ], "domainKnowledge" : "Nursing regulations; Healthcare regulations; Ambulatory infusion centers; Home Health Care", "domainList" : [ "nursing-regulations", "healthcare-regulations", "ambulatory-infusion-centers", "home-health-care" ], "domainSpecificKnowledge" : [ "Nursing regulations", "Healthcare regulations", "Ambulatory infusion centers", "Home Health Care" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint" ], "communicationSkills" : "Verbal skills; Written skills; Presentation skills; Executive summaries", "documentationSkills" : "Accreditation applications; Policy writing; Procedure writing", "problemSolvingSkills" : "Problem solving; Judgment; Research", "specialRequirements" : "Lift up to 25 pounds, Stand, Walk, Use hands, Reach with hands, Climb, Balance, Stoop, Kneel, Crouch, Talk or hear, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "qualificationsBasic" : "5+ years healthcare quality leadership, 3+ years accreditation application development, 3+ years policy development, Demonstrated multi-site accreditation management, Maintain continuous audit readiness, Knowledge of ACHC standards, Knowledge of URAC standards, Knowledge of state nursing regulations, Knowledge of federal nursing regulations, Experience with clinical quality programs, Experience with performance improvement initiatives, Experience providing customer service, Meet quality standards for services, Evaluate customer satisfaction, Problem solving, Judgment, Research complex procedures, Intermediate Microsoft Office skills", "qualificationsPreferred" : "Experience with NICA, Masters degree preferred, Experience in infusion therapies", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. INTRODUCTION Company Overview: LUX Infusion is a nationwide, independently-owned infusion company with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At LUX Infusion the heart of our Inclusion, Diversity, Equity, MSN or advanced degree preferred · A minimum of five (5) years of experience in a healthcare organization with quality, compliance, and accreditation leadership required · Minimum of three (3) years of administrative experience developing and writing accredited applications and policies required · Demonstrated experience managing multi-site accreditation efforts and maintaining continuous audit readiness. Has a deep knowledge of and experience with ACHC and/or URAC standards. Strong knowledge of state and federal nursing regulations. Excellent verbal, written, and presentation skills. Operational or clinical experience with ambulatory infusion centers (AIC’s), ambulatory infusion suites (AIS’s), Home Health Care services. Strong knowledge of state and federal nursing and healthcare regulations Experience with clinical quality programs and performance improvement initiatives Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Requires problem solving, judgment and/or research to carry out complex procedures and/or recommend courses of action where no precedents or policies exist. The Director of Nursing Policy, Standards, and Accreditation receives work direction that affords latitude to determine approaches, procedures and methodologies for accomplishing the work of self and others within LUX Infusion policy and procedures. Intermediate level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). QUALIFICATIONS PREFERRED · Strongly preferred experience with NICA and ACHC accreditation · Experience with other accrediting bodies such as Joint Commission, NABP, etc. preferred · Experience at director or manager level in the infusion and/or specialty pharmacy, ambulatory infusion center or suite, or home care industry preferred Masters or other advanced degree preferred Experience and a strong knowledge base in infusion therapies i. e. chronic, specialty, and acute therapies ESSENTIAL FUNCTIONS AND RESPONSIBILITIES · Serve as the primary accreditation lead for all applicable nursing accreditation programs. · Develop and deliver workshops for facilities, programs, and site visitors · Accreditation services staff to update documents (applications, worksheets, accreditation manual, policy manual) · Review and implementation of Accreditation Standards · Serves as the primary point of contact for assigned applications · Communication with applicants utilizing positive customer relation skills · Analyzes applicants’ submitted documentation utilizing accreditation scoring methodology to determine eligibility for proceeding with the accreditation processes and issues written in the Desktop Review Summaries to the applicants · Discusses the findings with the applicants and LUX Infusion in an educational manner · Drafts and submits written executive summaries and presents the findings to the Accreditation Committees and LUX Infusion · Conducts required follow-up activities of applicants such as onsite reviews · Reports any delay in the timely processing of applications to the Compliance and Privacy Officer as well as Senior Vice President of Nursing. · Assists in providing technical support and advice to accrediting bodies and Standards Committees · Participates in Nursing standards development/revision process for the specific program · Partner with Nursing and Ambulatory Infusion Center/Suites leaders to embed accreditation requirements into standard workflows. · Lead the development, maintenance, and approval process for all nursing-related policies and procedures. · Manage accreditation and policy/procedure integration during new mergers or acquisitions, ensuring seamless compliance alignment. · Plan, prepare, and lead internal audits and mock surveys; develop and oversee corrective action plans. · Conduct regular on-site visits to locations to verify compliance and provide operational support. · Act as the primary liaison with accrediting organizations, responding to inquiries, preparing required documentation, and coordinating site surveys. · Oversee Performance Improvement/Quality Management initiatives related to accreditation compliance. · Provide regular reports to the Compliance listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills · Become and remain proficient is all programs necessary for execution. Pay Range/Rate $145,000—$160,000 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: Participate annually in required legal and ethical compliance training Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual Refrain from any behavior that could be considered unethical or unlawful EXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. 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Partner with area leadership; Work with Business Groups; Work with Operations; Work with Accounting; Work with Marketing; Work with Human Resources; Work with Safety; Work with Quality Office; Work with project teams; Work with local project teams", "projectManagementSkills" : [ "Project planning", "Quality management plans", "Project quality plans", "Risk management plans" ], "domainKnowledge" : "AEC industry; Service delivery models; Client demands; Quality management systems", "domainList" : [ "aec-industry", "service-delivery-models", "client-demands", "quality-management-systems" ], "domainSpecificKnowledge" : [ "AEC industry", "Service delivery models", "Client demands", "Quality management systems" ], "communicationSkills" : "Communicate directives; Communicate updates", "problemSolvingSkills" : "Conflict resolution; Risk mitigation", "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Focus on reporting systems, Focus on core quality processes, Provide professional direction, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Commitment to enhancing quality culture", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. 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Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. 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Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. 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Support QMS implementation", "createdAt" : "2026-06-15T23:09:13.546", "lastUpdated" : "2026-06-16T08:54:12.786", "ingestTimestamp" : "2026-06-15T23:09:13.546", "mongoId" : "6a3057caf292fd229cf3e10f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 108500, "salaryAnnualMax" : 155500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "QMS implementation", "Audit resolution", "Process development", "Onboarding program development", "Leadership", "Self-awareness", "Quality Management System", "Process Improvement", "Stakeholder Coordination", "Quality management", "Process improvement", "Risk management", "Stakeholder management", "Project planning", "Quality planning", "Risk planning", "AEC industry" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 503.0781, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305805f292fd229cf3fa6a", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T07:07:41.277", "fingerprint" : "debed62d90ad255726b5863cdf060ab2a86f235854148e945a5d57ba68f416ad", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "majorSkills" : "Quality Management System, Continuous improvement, Risk management, Stakeholder management", "majorSkillsList" : [ "Quality Management System", "Continuous improvement", "Risk management", "Stakeholder management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support QMS implementation, Advance quality culture in partnership with area leadership, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on project support, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee onboarding program for QMS awareness, Respond to staff questions on QMS policies, Respond to staff questions on QMS procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Local leadership; Project teams; Quality Office; Area business group; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project Management Plan", "Quality Management Plan", "Risk Management Plan" ], "domainKnowledge" : "Quality Management System (QMS); Information Lifecycle Governance (ILG); AEC consulting", "domainList" : [ "quality-management-system-qms", "information-lifecycle-governance-ilg", "aec-consulting" ], "domainSpecificKnowledge" : [ "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)", "AEC consulting" ], "continuousLearning" : "Continuous learning culture", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Continuous improvement, Risk management, Stakeholder management. Serve as local leadership representative for quality office. Support QMS implementation", "createdAt" : "2026-06-15T23:10:06.753", "lastUpdated" : "2026-06-16T07:07:41.277", "ingestTimestamp" : "2026-06-15T23:10:06.753", "mongoId" : "6a305805f292fd229cf3fa6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Quality Management System", "Continuous improvement", "Risk management", "Stakeholder management", "Process management", "Cross-functional coordination", "Vendor management", "Resource planning", "Project Management Plan", "Quality Management Plan", "Risk Management Plan", "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)", "AEC consulting" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 501.98148, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057bdf292fd229cf3da00", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 164500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for seniority and company size." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T06:18:38.079", "fingerprint" : "5b82c57fedd10b7d002b6f0c5a571537a6a5f9d87df4d384e8781b98c878c626", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality management, Records management, Process improvement", "majorSkillsList" : [ "Quality management", "Records management", "Process improvement" ], "coreResponsibilities" : "Serve as local leadership representative, Support QMS implementation, Advance quality culture, Provide guidance on project plans, Coordinate project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop onboarding program, Maintain onboarding program, Respond to staff questions, Respond to staff issues, Identify training opportunities, Monitor loss trends", "teamCollaboration" : "Area leadership; Quality Office; Local project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "PMP", "QMP", "RMP" ], "domainKnowledge" : "Quality Management System (QMS); Integrated Logistics Group (ILG)", "domainList" : [ "quality-management-system-qms", "integrated-logistics-group-ilg" ], "domainSpecificKnowledge" : [ "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Understand reporting systems, Understand core quality processes, Fulfill project responsibilities, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Enhancing quality culture", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Records management, Process improvement. Serve as local leadership representative. Support QMS implementation", "createdAt" : "2026-06-15T23:08:39.389", "lastUpdated" : "2026-06-16T06:18:38.079", "ingestTimestamp" : "2026-06-15T23:08:39.389", "mongoId" : "6a3057bdf292fd229cf3da00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 164500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality management", "Records management", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "PMP", "QMP", "RMP", "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 501.7048, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305763f292fd229cf39250", "title" : "Product Manager (Policy Protect)", "company" : "Riskified", "industry" : "SaaS", "salary" : { "min" : 325000.0, "max" : 475000.0, "currency" : "ILS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Product Manager in Tel Aviv-Yafo, Israel, within the E-commerce industry, adjusted for company size and manager experience." }, "location" : "Tel Aviv-Yafo, Gush Dan, Israel", "locations" : [ "Tel Aviv-Yafo", "Gush Dan", "Israel" ], "timestamp" : "2026-06-16T07:35:32.510", "fingerprint" : "24358c6d2fc45d659024e40fe6b8df982621a405c54533d7058c9f1071788750", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.riskified.com/careers/job-description/?gh_jid=8591836002", "externalId" : "8591836002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tel Aviv-Yafo", "state" : "Gush Dan", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "32.0302048,34.7957770" } ], "locationText" : "Tel Aviv-Yafo, Gush Dan, Israel", "experienceLevel" : "Manager", "technicalSkills" : "Machine learning", "professionalSkills" : [ "Product strategy", "Roadmap development", "User stories", "Data-driven products", "Analytical capabilities", "Product roadmap", "Product development", "Sales opportunities" ], "hardSkillsList" : [ "Data analysis", "Risk analysis" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Risk analysis", "level" : "intermediate" } ], "majorSkills" : "Product Management, Machine Learning, E-commerce risk", "majorSkillsList" : [ "Product Management", "Machine Learning", "E-commerce risk" ], "coreResponsibilities" : "Build new machine learning models, Maintain existing machine learning models, Advance analytical capabilities, Ensure robustness of analysis flow, Ensure scalability of analysis flow, Align strategic direction, Work on strategic opportunities, Ensure analytical performance is top-notch, Balance technical constraints, Balance business needs, Contribute to continuous improvement, Contribute to growth, Define KPIs, Monitor KPIs, Measure model performance, Measure product effectiveness, Identify gaps in analysis quality, Address gaps in analysis quality, Oversee implementation of solutions, Enhance reliability of analytical processes, Push new sales opportunities forward, Meet with prospects, Meet with merchants, Meet with potential partners, Understand merchant challenges, Coordinate actions internally, Evolve product to solve needs, Drive product development, Prioritize product backlog, Manage product backlog, Solve critical challenges, Deliver value to merchants", "teamCollaboration" : "Cross-functional collaboration; Collaborate with engineering; Collaborate with data science", "projectManagementSkills" : [ "Product backlog management", "Roadmap planning" ], "domainKnowledge" : "E-commerce policy abuse; Fraud detection; Chargebacks; Policy abuse; Refunds; Returns", "domainList" : [ "e-commerce-policy-abuse", "fraud-detection", "chargebacks", "policy-abuse", "refunds", "returns" ], "domainSpecificKnowledge" : [ "E-commerce policy abuse", "Fraud detection", "Chargebacks", "Policy abuse", "Refunds", "Returns" ], "communicationSkills" : "Interpersonal skills", "continuousLearning" : "Skills-based courses; Udemy access; Lunch & learns", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Detect and prevent policy abuse; Show merchants trustworthy orders; Show merchants profitable orders; Improve customer retention", "qualificationsBasic" : "4+ years Product Management experience, Proficiency in machine learning models, Ability to interpret data, Excellent English verbal and written communication skills, Experience with large-scale, cloud-based solutions, BAS degree or equivalent experience", "qualificationsPreferred" : "Experience in fraud detection, Experience in e-commerce analytics, Experience with eCommerce, Experience with FinTech, Experience with Online Payments, Experience with Fraud", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more. We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. About the Role As the Product Manager for our Policy Protect solution, you will play a major role in Riskified’s mission to detect and prevent eCommerce policy abuse. Policy Protect uses advanced machine learning to show merchants in real-time which orders, claims, and customers are trustworthy and profitable, and which ones aren’ t. In this role, you’ll collaborate closely with engineering and data science teams to build new machine learning models and maintain high accuracy of the existing models. You’ll focus on advancing the analytical capabilities of our product, ensuring the robustness and scalability of the analysis flow. By aligning strategic direction with Riskified’s goals and working on strategic opportunities, you’ll ensure that the analytical performance of Policy Protect is top-notch. You’ll balance technical constraints with business needs in the product roadmap, contributing to continuous improvement and growth. What You'll Be Doing Collaborate with data science teams to build new and maintain high accuracy of the existing machine learning models for detecting refunds and returns abuse. Define and monitor KPIs to measure model performance and product effectiveness. Ensure the robustness and scalability of the analysis flow by working closely with engineering teams to identify and address any gaps that could compromise analysis quality. Oversee the implementation of solutions that enhance the reliability of our analytical processes. Push new sales opportunities forward by meeting with prospects, merchants, and potential partners. Understand their challenges, coordinate actions internally and evolve the product to solve pressing merchant needs. Drive product development by prioritizing and managing the product backlog, ensuring we solve critical challenges related to policy abuse and deliver value to our merchants. Qualifications 4+ Years of Product Management Experience: Demonstrated experience in product management, focusing on technical and data-driven products. Technical and Data Science Knowledge: Proficiency in understanding and working with machine learning models, preferably with experience in fraud detection or e-commerce analytics. Analytical Skills: Strong ability to interpret and leverage data to drive product decisions, ensuring alignment with business goals and customer needs. Communication Skills: Fluent in spoken and written English, with strong interpersonal and communication skills. Experience with eCommerce, FinTech, Online Payments, Fraud - an advantage Fast learner with strong interpersonal and communication skills; you must have excellent English verbal and written communication skills Experience with large-scale, cloud-based solutions BA/BS degree or equivalent experience Life at Riskified We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us. Our Tel-Aviv team is currently working in a hybrid of remote and in-office work. We have recently moved to our new space in Tel Aviv - check it out here! Some of our Tel Aviv Benefits & Perks: Equity for all employees, Keren Hishtalmut, pension Private medical insurance, extra time off for parents and caregivers Commuter and parking benefits Team events, fully-stocked kitchen,lunch stipend, happy hours, yoga, pilates, functional training, basketball, soccer Wide-ranging opportunities to volunteer and make an impact Commitment to your professional development with global onboarding, skills-based courses, full access to Udemy, lunch & learns Awesome Riskified gifts and swag! In the News Geektime: Riskified Goes Public Walla!: Happy Hour at the Riskified Offices Geektime Insider: A look at Riskified Tel Aviv Globes: Riskified to contribute the highest amount up to date to Tmura Globes: Riskified is among Israel’s fastest growing companies TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.", "summaryDescription" : "Product Manager (Policy Protect) at Riskified. Skills: Product Management, Machine Learning, E-commerce risk. Build new machine learning models. Maintain existing machine learning models", "postedDate" : "2026-06-15T23:22:49.951", "createdAt" : "2026-06-15T23:22:49.951", "lastUpdated" : "2026-06-16T07:35:32.510", "ingestTimestamp" : "2026-06-15T23:22:49.951", "mongoId" : "6a305763f292fd229cf39250", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Risk analysis", "Product Management", "Machine Learning", "E-commerce risk", "Product strategy", "Roadmap development", "User stories", "Data-driven products", "Analytical capabilities", "Product roadmap", "Product development", "Sales opportunities", "Product backlog management", "Roadmap planning", "E-commerce policy abuse", "Fraud detection", "Chargebacks", "Policy abuse", "Refunds", "Returns" ], "skillCount" : 21, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 498.16193, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2176c874d8ee00a0c1adf4", "title" : "Ad Policy Manager", "company" : "Amazon.com Services LLC", "industry" : "Project/Program/Product Management--Non-Tech, Public Policy, Advertising", "salary" : { "min" : 118400.0, "max" : 160100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, Virginia, USA", "locations" : [ "Arlington, Virginia, USA" ], "timestamp" : "2026-06-16T05:59:10.781", "fingerprint" : "a49405e2a75facee439b3607009d8a2c0e4fd2d6df6617042b350953ca71348d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438790/apply", "externalId" : "2dc7b4e1-d9d2-465d-a247-6bb119519c79", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 3, "experienceLevel" : "Manager", "professionalSkills" : [ "Policy development", "Program management", "Data analysis", "Reporting" ], "hardSkillsList" : [ "Legal analysis", "Regulatory compliance", "Policy enforcement", "Risk assessment" ], "hardSkills" : [ { "name" : "Legal analysis", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Policy enforcement", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" } ], "majorSkills" : "Policy development, Program management, Legal compliance", "majorSkillsList" : [ "Policy development", "Program management", "Legal compliance" ], "coreResponsibilities" : "Develop and implement ad policies, Manage policy enforcement programs, Analyze policy effectiveness, Report on policy performance, Collaborate with internal teams, Stay updated on legal and regulatory changes", "teamCollaboration" : "Internal teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Advertising policy; Legal regulations; Regulatory compliance", "domainList" : [ "advertising-policy", "legal-regulations", "regulatory-compliance" ], "domainSpecificKnowledge" : [ "Advertising policy", "Legal regulations", "Regulatory compliance" ], "problemSolvingSkills" : "Data analysis", "qualificationsBasic" : "3+ years of experience in policy development, 3+ years of experience in program management, Bachelor's degree", "qualificationsPreferred" : "Master's degree or MBA, Experience with legal or regulatory policy, Experience with data analysis and reporting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Advertising supports exceptional customer experiences while meeting advertiser demands in a fast-growing business. We believe well-executed advertising enhances customer experience while delivering positive ROI for our advertising partners. As a member of Advertising Trust's Policy & Integrity team, you'll work across Amazon business lines to shape customer experience through policy work. Our team combines extensive online advertising experience and policy acumen with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed deep thinkers. Key job responsibilities • Develop and manage policies for regulated products, including risk rationale, policy text, and data monitoring • Present policy risks to internal stakeholders through high-quality written communications to build understanding and consensus • Create business requirement documents to product teams to solve for policy risks • Foster collaborative relationships across Ad Trust Policy teams, Sales, Legal, PR, Public Policy, and other business units • Support high-risk and high-impact escalations with moderation and tiered support teams • Develop comprehensive understanding of ad tech systems, particularly Amazon's infrastructure, to inform policy work A day in the life Policy Managers monitor policy effectiveness using various signals and handle escalated policy compliance questions. They develop expertise in locale-specific requirements and consider cultural norms in decision-making. The role involves building policy recommendations based on multi-vector risk assessment, collaborating with product teams on risk solutions, and partnering with internal and external stakeholders. They coordinate between Amazon teams to ensure consistency for advertisers and shoppers. About the team The Ad Policy team manages global advertising policies across all Ad products and Amazon Publishers. We influence Amazon Advertising through multiple business touchpoints, focusing on customer-centric ad delivery. Basic Qualifications: - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization - Experience managing, analyzing and communicating results to senior management - Can communicate effectively with all levels of the organization - Experience in making data driven business decisions - 3+ years of performance in an online advertising role and familiarity with advertising products and ad serving technologies experience - Knowledge of current industry standards - Experience collaborating with PR, Legal, and Public Policy teams Preferred Qualifications: - Master's degree or above in a related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 118,400.00 - 160,100.00 USD annually", "summaryDescription" : "Ad Policy Manager at Amazon.com Services LLC. Skills: Policy development, Program management, Legal compliance. Develop and implement ad policies. Manage policy enforcement programs", "postedDate" : "2026-06-14T19:51:11.448", "createdAt" : "2026-06-14T19:51:11.448", "lastUpdated" : "2026-06-16T05:59:10.781", "ingestTimestamp" : "2026-06-14T19:51:11.448", "mongoId" : "6a2176c874d8ee00a0c1adf4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438790/apply", "salaryAnnualMin" : 118400, "salaryAnnualMax" : 160100, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Legal analysis", "Regulatory compliance", "Policy enforcement", "Risk assessment", "Policy development", "Program management", "Legal compliance", "Data analysis", "Reporting", "Advertising policy", "Legal regulations" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 494.62195, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a2b3f292fd229c11ed6a", "title" : "Program Manager, North America Policy", "company" : "Airbnb", "industry" : "Hospitality", "salary" : { "min" : 132000.0, "max" : 154000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T12:16:31.041", "fingerprint" : "c486c61ccea4806b553898c2220b294e2b2a12ab3f45825299d468f113da9a7e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.airbnb.com/positions/8002089?gh_jid=8002089", "externalId" : "8002089", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Program management", "Strategy development", "Operational excellence", "Process improvement", "Data analysis", "Research" ], "hardSkillsList" : [ "Policy analysis", "ROI assessment", "Campaign execution", "Measurement and reporting", "Risk identification", "Opportunity identification" ], "hardSkills" : [ { "name" : "Policy analysis", "level" : "intermediate" }, { "name" : "ROI assessment", "level" : "intermediate" }, { "name" : "Campaign execution", "level" : "intermediate" }, { "name" : "Measurement and reporting", "level" : "intermediate" }, { "name" : "Risk identification", "level" : "intermediate" }, { "name" : "Opportunity identification", "level" : "intermediate" } ], "majorSkills" : "Policy programs, Campaign strategy, Stakeholder engagement, Process improvement", "majorSkillsList" : [ "Policy programs", "Campaign strategy", "Stakeholder engagement", "Process improvement" ], "coreResponsibilities" : "Support US & Canada Campaigns Director, Execute strategy and initiatives, Coordinate with global and regional campaigns, Coordinate with cross functional partners, Drive strategy and analysis presentations, Own deliverable tracking, Lead measurement and reporting, Own development of policy programs, Own implementation of policy programs, Ensure consistency across regions, Ensure continuous improvement across regions, Drive communication between local teams, Drive communication between global leadership, Surface risks proactively, Surface opportunities proactively, Collaborate with campaign regions, Deliver regular reporting, Deliver tracking, Ensure campaign achievements recognized, Ensure campaign milestones recognized, Communicate campaign achievements, Communicate campaign milestones, Execute individual projects, Execute initiatives, Lead strategic initiatives, Engage senior internal stakeholders, Engage senior external stakeholders, Align senior stakeholders, Identify operational roadblocks, Identify operational bottlenecks, Make recommendations for process improvements, Increase campaigns' efficiency, Develop a culture of collaboration, Develop a culture of innovation, Perform administrative duties, Prepare for meetings, Assist with anticipating day, Assist with prioritizing day, Schedule travel, Process expenses, Draft presentations, Draft reports, Conduct research on housing topics, Conduct research on policy points, Perform ROI assessments", "teamCollaboration" : "Cross-functional partners; Local campaign teams; Global leadership; Global campaign teams; External partners", "projectManagementSkills" : [ "Program execution", "Deliverable tracking", "Measurement and reporting", "Process management", "Initiative execution" ], "domainKnowledge" : "North American policy; Collaborative economy; Housing topics", "domainList" : [ "north-american-policy", "collaborative-economy", "housing-topics" ], "domainSpecificKnowledge" : [ "North American policy", "Collaborative economy", "Housing topics" ], "communicationSkills" : "Strategy presentations; Regular reporting; Written communication; Oral communication", "documentationSkills" : "Policy points of view papers", "innovationCreativity" : "Culture of innovation", "problemSolvingSkills" : "Identify operational roadblocks; Identify operational bottlenecks; Distill complex problems", "specialRequirements" : "Occasional office work, Attendance at offsites, Live in registered state", "outcomesObjectives" : "Drive measurable outcomes; Increase campaigns' efficiency", "qualificationsBasic" : "8+ years relevant experience, US or Canadian political/policy campaign work, Bachelor's Degree or equivalent experience, Exceptional organizational skills, Detail-oriented and process-driven, Ability to drive clarity, Expertise in strategy development, Ability to connect strategies to operational excellence, Ability to drive measurable outcomes, Thrives in fast-moving environments, Maintains focus under pressure, Maintains sound judgment under pressure, Natural coalition-builder, Able to build working relationships, Able to maintain working relationships, Able to distill complex problems, Able to drive outcomes, First-rate communication skills, Familiarity with North American legislative processes, Familiarity with North American regulatory processes, Familiarity with how policy is shaped, Familiarity with government affairs engagement, Familiarity with external counsel engagement, Familiarity with advocacy partners engagement", "qualificationsPreferred" : "Experience with policy programs, Experience with cross-functional programs, Experience with senior stakeholders, Experience without formal authority", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s public policy team aims to work closely with politicians, regulators, and legislators to educate them about Airbnb and the “sharing” or “collaborative” economy, highlight the significant social and economic impact our business has on local areas, and showcase best practices from around the world. We want policy makers to understand the regulatory challenges that affect our host community and find solutions that are good for cities and our thriving local communities. We structure our work in local campaign groups, drawing on a wide range of tools and campaign disciplines - from detailed policy work, through high-impact partnerships, proactive media relations, community organizing, digital platforms and content, polling, and innovative data science and research. The Difference You Will Make: The Program Manager will support the priorities of the US & Canada Campaigns Director as they execute strategy and initiatives in coordination with global and regional campaigns and cross functional partners. A Typical Day: Partner with the US & Canada Campaign Director to drive strategy and analysis presentations, own deliverable tracking, and lead measurement and reporting of the priorities of the US & Canada policy team Own the development and implementation of policy programs ensuring consistency and continuous improvement across all regions of the team Drive clear lines of communication between local campaign teams and global leadership, proactively surfacing risks and opportunities Collaborate with each campaign region to deliver regular reporting and tracking (e. g. weekly reports, strategic campaign plans, quarterly policy reports (QPRs) and to ensure campaign achievements and milestones are being properly recognized and communicated Ensure individual projects and initiatives are executed according to strategic priorities Lead high-impact strategic initiatives requiring senior internal and external engagement and alignment, including with government stakeholders Identify operational roadblocks and bottlenecks – and best practices – making recommendations for process improvements that will increase campaigns’ efficiency across markets and regions Develop and maintain a culture of collaboration and innovation among and between the global campaign teams. Some administrative duties will be required including, but not limited to, calendaring, preparing for meetings, assisting with anticipating and prioritizing of the day, scheduling travel, and processing expenses Drafting presentations, reports and conducting research on housing topics, policy points of view papers, and performing ROI assessments: Your Expertise: Proven ability to independently lead and execute complex cross-functional programs with senior stakeholders, often without formal authority 8+ years of relevant experience including US or Canadian political and/or policy campaign work. Bachelor's Degree or equivalent experience Exceptional organizational skills. Detail-oriented and process-driven - with an ability to drive clarity in complex environments Expertise in strategy development with a demonstrated ability to connect high-level strategies to operational excellence and drive measurable outcomes Thrives in fast-moving environments with shifting priorities and tight deadlines, maintaining focus and sound judgment under pressure A natural coalition-builder and collaborator - able to build and maintain strong working relationships with peers and external partners across diverse perspectives and competing interests Able to distill ambiguous, complex problems into actionable plans and drive outcomes at a team and organizational level First-rate communication skills - written and oral - in a wide range of formal and informal contexts Familiarity with North American legislative and regulatory processes, including how policy is shaped through government affairs or engagement with external counsel and advocacy partners Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $132,000—$154,000 USD", "summaryDescription" : "Program Manager, North America Policy at Airbnb. Skills: Policy programs, Campaign strategy, Stakeholder engagement, Process improvement. Support US & Canada Campaigns Director. Execute strategy and initiatives", "postedDate" : "2026-06-16T03:17:04.051", "createdAt" : "2026-06-16T03:17:04.051", "lastUpdated" : "2026-06-16T12:16:31.041", "ingestTimestamp" : "2026-06-16T03:17:04.051", "mongoId" : "6a30a2b3f292fd229c11ed6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 132000, "salaryAnnualMax" : 154000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Policy analysis", "ROI assessment", "Campaign execution", "Measurement and reporting", "Risk identification", "Opportunity identification", "Policy programs", "Campaign strategy", "Stakeholder engagement", "Process improvement", "Program management", "Strategy development", "Operational excellence", "Data analysis", "Research", "Program execution", "Deliverable tracking", "Process management", "Initiative execution", "North American policy", "Collaborative economy", "Housing topics" ], "skillCount" : 22, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 488.8931, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a210ece74d8ee00a0af9c4b", "title" : "Privacy Policy Senior Manager", "salary" : { "min" : 85000.0, "max" : 130000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Privacy Policy Manager in Brussels, Belgium, adjusted for seniority and industry." }, "location" : "[Brussels, Belgium, [Brussels, Belgium], null, null, Brussels, BE]", "locations" : [ "[Brussels, Belgium, [Brussels, Belgium], null, null, Brussels, BE]", "[Madrid, Spain, [Madrid, Spain], Madrid, null, MD, ES]" ], "timestamp" : "2026-06-16T10:56:10.108", "fingerprint" : "a6796d17126a43f2150a3d031dcb888bf36221cd2c6ff4bef38cbfd56e3042fc", "source" : "google", "language" : "en", "externalId" : "88931678684095174", "industryFunction" : { }, 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"6a306bc7f292fd229cfd1c02", "title" : "Risk Policy & Strategy Manager", "company" : "Grab", "industry" : "Information Technology And Services", "salary" : { "min" : 5.75E8, "max" : 9.2E8, "currency" : "IDR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for FinTech in Jakarta, Indonesia, adjusted for Manager seniority and Grab's company size." }, "location" : "Jakarta, ID", "locations" : [ "Jakarta", "ID" ], "timestamp" : "2026-06-16T09:07:17.420", "fingerprint" : "ad8c27a2d5f60b169c29c2d425f7d0fdb16fe4d440982898191df955f4bb3705", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Grab/744000132174130-risk-policy-strategy-manager", "externalId" : "744000132174130", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jakarta", "country" : "Indonesia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "-6.1754049,106.8271680" } ], "locationText" : "Jakarta, Indonesia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SQL", "professionalSkills" : [ "Risk management", "Risk policy", "Financial crime strategy" ], "hardSkillsList" : [ "Fraud detection rules", "Root cause analysis" ], "hardSkills" : [ { "name" : "Fraud detection rules", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" } ], "majorSkills" : "Fraud risk strategy, Risk policy ownership, Metric accountability", "majorSkillsList" : [ "Fraud risk strategy", "Risk policy ownership", "Metric accountability" ], "coreResponsibilities" : "Define anti-fraud risk framework, Maintain anti-fraud risk framework, Track core fraud metrics, Optimize core fraud metrics, Manage fraud detection rules, Enforce Maker-Checker SOPs, Conduct pre-launch risk assessments, Lead Root Cause Analysis, Deliver remediation reports, Maintain audit-ready evidence, Partner with cross-functional teams, Support engagements with regulators", "teamCollaboration" : "Cross-functional teams; External engagements; Regulatory discussions; Internal audits; External audits; Cross-entity risk alignment", "domainKnowledge" : "Digital payment fraud typologies; Promo abuse; Account Takeover; Scams; Mule accounts; App exploitation; QRIS risks; Payment rail risks; OVO payments lifecycle; OJK; BI; PPATK", "domainList" : [ "digital-payment-fraud-typologies", "promo-abuse", "account-takeover", "scams", "mule-accounts", "app-exploitation", "qris-risks", "payment-rail-risks", "ovo-payments-lifecycle", "ojk", "bi", "ppatk" ], "domainSpecificKnowledge" : [ "Digital payment fraud typologies", "Promo abuse", "Account Takeover", "Scams", "Mule accounts", "App exploitation", "QRIS risks", "Payment rail risks", "OVO payments lifecycle", "OJK", "BI", "PPATK" ], "toolProficiency" : [ "GrabDefence", "Griffin" ], "communicationSkills" : "Regulatory documentation; Internal SOPs; Cross-regional collaboration", "documentationSkills" : "Regulatory documentation", "problemSolvingSkills" : "Root Cause Analysis", "outcomesObjectives" : "Minimize fraud losses; Optimize Promo Abuse Loss Rate; Optimize Account Takeover Incident Rate; Optimize Complaint Rate; Optimize transaction Decline Rates", "qualificationsBasic" : "5+ years fraud risk management, 5+ years risk policy, 5+ years financial crime strategy, Understanding of digital payment fraud typologies, Demonstrated experience writing risk policy frameworks, Proficiency in data-driven decision-making, Experience working with fraud decisioning systems, Stakeholder management skills, Fluency in Bahasa Indonesia, Fluency in English", "qualificationsPreferred" : "Fintech environment experience, Digital payments environment experience, E-wallet environment experience, Experience with regulatory engagement in Indonesia", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. About The Team The ID Trust & Safety's Fraud Strategy team protects Grab Indonesia's financial ecosystem (OVO, Grab Payments, and Ofin) from fraud, including scams, promo abuse, and unauthorized transactions. As a high-ownership team, we manage end-to-end fraud prevention. We analyze emerging threats, write risk policies, and collaborate with cross-functional partners (Product, Engineering, Compliance) and regulators (OJK, BI) to minimize fraud losses. Get To Know The Role As Risk Policy & Strategy Manager, OVO, you will own OVO's fraud risk strategy and policy across the full payments lifecycle — cash-in, purchase, cash-out, transfer, and OVO Points. You are the accountable person for OVO's fraud OKRs: Promo Abuse Loss Rate, Account Takeover Incident Rate, Complaint Rate, and transaction Decline Rates. You will work closely with OVO's product, engineering, data, operations, and compliance teams. You will also serve as the OVO risk representative in external engagements — including regulatory discussions, internal/external audits, and cross-entity risk alignment across Grab, OVO, and Ofin. This is a senior individual contributor role with broad scope. You will be reporting to the Fraud Strategy Manager. This is an onsite role based in Jakarta. Critical Task You Will Perform * Strategy & Policy Ownership: Define and maintain the anti-fraud risk framework for OVO, targeting promo abuse, account takeovers, scams, and emerging fraud patterns. * Metric & OKR Accountability: Track and optimize core fraud metrics, including loss, incident, complaint, and transaction decline rates across the user lifecycle. * Risk Controls & Product Assessment: Manage fraud detection rules, enforce Maker-Checker SOPs, and conduct pre-launch risk assessments to catch product vulnerabilities early. * Incident Response & Root Cause Analysis: Lead Root Cause Analysis (RCA) for fraud incidents, deliver remediation reports, and maintain audit-ready evidence for internal and external auditors. * Stakeholder & Regulatory Alignment: Partner with cross-functional teams (Product, Engineering, Compliance) and support engagements with key regulators like OJK, BI, and PPATK. ## Qualifications * 5+ years in fraud risk management, risk policy, or financial crime strategy — ideally within a fintech, digital payments, or e-wallet environment. * Strong understanding of digital payment fraud typologies : promo abuse, Account Takeover, scams, mule accounts, unauthorized app exploitation, and QRIS/payment-rail-specific risks. * Demonstrated experience writing and owning risk policy frameworks — from threat identification through rule design, escalation thresholds, and regulatory documentation. * Proficiency in data-driven decision-making : ability to interpret fraud metrics, review SQL-based dashboards, and translate data signals into policy and rule changes. * Experience working with fraud decisioning systems (e.g., GrabDefence/Griffin or equivalent rule engines) and familiarity with Maker-Checker governance workflows. * Strong stakeholder management skills — comfortable engaging cross-functional teams (Product, Eng, Data, Compliance) and representing risk positions to senior leadership and external regulators (OJK, BI, PPATK). * Fluency in Bahasa Indonesia and English (written and spoken) — required for regulatory documentation, internal SOPs, and cross-regional collaboration. * Experience with regulatory engagement in Indonesia's fintech landscape (OJK, BI, PPATK) is a strong plus.", "summaryDescription" : "Risk Policy & Strategy Manager at Grab. 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External engagements; Regulatory discussions; Internal audits; External audits; Cross-entity risk alignment", "domainKnowledge" : "Digital payment fraud typologies; Promo abuse; Account Takeover; Scams; Mule accounts; App exploitation; QRIS risks; Payment rail risks; OVO payments lifecycle; OJK; BI; PPATK", "domainList" : [ "digital-payment-fraud-typologies", "promo-abuse", "account-takeover", "scams", "mule-accounts", "app-exploitation", "qris-risks", "payment-rail-risks", "ovo-payments-lifecycle", "ojk", "bi", "ppatk" ], "domainSpecificKnowledge" : [ "Digital payment fraud typologies", "Promo abuse", "Account Takeover", "Scams", "Mule accounts", "App exploitation", "QRIS risks", "Payment rail risks", "OVO payments lifecycle", "OJK", "BI", "PPATK" ], "toolProficiency" : [ "GrabDefence", "Griffin" ], "communicationSkills" : "Regulatory documentation; Internal SOPs; Cross-regional collaboration", "documentationSkills" : "Regulatory documentation; Remediation reports", "problemSolvingSkills" : "Root Cause Analysis; Data-driven decision-making", "outcomesObjectives" : "Minimize fraud losses; Optimize Promo Abuse Loss Rate; Optimize Account Takeover Incident Rate; Optimize Complaint Rate; Optimize transaction Decline Rates", "qualificationsBasic" : "5+ years fraud risk management, 5+ years risk policy, 5+ years financial crime strategy, Understanding of digital payment fraud typologies, Demonstrated experience writing risk policy frameworks, Proficiency in data-driven decision-making, Experience working with fraud decisioning systems, Stakeholder management skills, Fluency in Bahasa Indonesia, Fluency in English", "qualificationsPreferred" : "Fintech environment experience, Digital payments environment experience, E-wallet environment experience, Experience with regulatory engagement in Indonesia", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. About The Team The ID Trust & Safety's Fraud Strategy team protects Grab Indonesia's financial ecosystem (OVO, Grab Payments, and Ofin) from fraud, including scams, promo abuse, and unauthorized transactions. As a high-ownership team, we manage end-to-end fraud prevention. We analyze emerging threats, write risk policies, and collaborate with cross-functional partners (Product, Engineering, Compliance) and regulators (OJK, BI) to minimize fraud losses. Get To Know The Role As Risk Policy & Strategy Manager, OVO, you will own OVO's fraud risk strategy and policy across the full payments lifecycle — cash-in, purchase, cash-out, transfer, and OVO Points. You are the accountable person for OVO's fraud OKRs: Promo Abuse Loss Rate, Account Takeover Incident Rate, Complaint Rate, and transaction Decline Rates. You will work closely with OVO's product, engineering, data, operations, and compliance teams. You will also serve as the OVO risk representative in external engagements — including regulatory discussions, internal/external audits, and cross-entity risk alignment across Grab, OVO, and Ofin. This is a senior individual contributor role with broad scope. You will be reporting to the Fraud Strategy Manager. This is an onsite role based in Jakarta. Critical Task You Will Perform * Strategy & Policy Ownership: Define and maintain the anti-fraud risk framework for OVO, targeting promo abuse, account takeovers, scams, and emerging fraud patterns. * Metric & OKR Accountability: Track and optimize core fraud metrics, including loss, incident, complaint, and transaction decline rates across the user lifecycle. * Risk Controls & Product Assessment: Manage fraud detection rules, enforce Maker-Checker SOPs, and conduct pre-launch risk assessments to catch product vulnerabilities early. * Incident Response & Root Cause Analysis: Lead Root Cause Analysis (RCA) for fraud incidents, deliver remediation reports, and maintain audit-ready evidence for internal and external auditors. * Stakeholder & Regulatory Alignment: Partner with cross-functional teams (Product, Engineering, Compliance) and support engagements with key regulators like OJK, BI, and PPATK. ## Qualifications * 5+ years in fraud risk management, risk policy, or financial crime strategy — ideally within a fintech, digital payments, or e-wallet environment. * Strong understanding of digital payment fraud typologies : promo abuse, Account Takeover, scams, mule accounts, unauthorized app exploitation, and QRIS/payment-rail-specific risks. * Demonstrated experience writing and owning risk policy frameworks — from threat identification through rule design, escalation thresholds, and regulatory documentation. * Proficiency in data-driven decision-making : ability to interpret fraud metrics, review SQL-based dashboards, and translate data signals into policy and rule changes. * Experience working with fraud decisioning systems (e.g., GrabDefence/Griffin or equivalent rule engines) and familiarity with Maker-Checker governance workflows. * Strong stakeholder management skills — comfortable engaging cross-functional teams (Product, Eng, Data, Compliance) and representing risk positions to senior leadership and external regulators (OJK, BI, PPATK). * Fluency in Bahasa Indonesia and English (written and spoken) — required for regulatory documentation, internal SOPs, and cross-regional collaboration. * Experience with regulatory engagement in Indonesia's fintech landscape (OJK, BI, PPATK) is a strong plus.", "summaryDescription" : "Risk Policy & Strategy Manager at Grab. Skills: Fraud risk strategy, Risk policy ownership, Metric accountability. Define anti-fraud risk framework. Maintain anti-fraud risk framework", "postedDate" : "2026-06-15T11:20:20.000", "createdAt" : "2026-06-15T23:48:30.540", "lastUpdated" : "2026-06-16T07:50:34.095", "ingestTimestamp" : "2026-06-15T23:48:30.540", "mongoId" : "6a305de0f292fd229cf6ad17", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Fraud detection rules", "Root cause analysis", "Fraud risk strategy", "Risk policy ownership", "Metric accountability", "Risk management", "Risk policy", "Financial crime strategy", "Digital payment fraud typologies", "Promo abuse", "Account Takeover", "Scams", "Mule accounts", "App exploitation", "QRIS risks", "Payment rail risks", "OVO payments lifecycle", "OJK", "BI", "PPATK", "GrabDefence", "Griffin" ], "skillCount" : 22, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 483.95694, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305191f292fd229cf0245a", "title" : "Cybersecurity Policy Developer", "company" : "GovTech", "industry" : "Government", "salary" : { "min" : 85000.0, "max" : 130000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cybersecurity Policy Developer in Singapore, adjusted for the government industry." }, "location" : "PPS Policy, Plans and Strategy Cluster", "locations" : [ "PPS Policy", "Plans and Strategy Cluster" ], "certifications" : [ "CISSP", "CISA" ], "timestamp" : "2026-06-16T08:37:51.072", "fingerprint" : "d9ba5b201cb970ca566d20fe6d2bff294a0b7b765a0244293d4cacfd5b17eaff", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://jobs.careers.gov.sg/jobs/greenhouse/4004295201?gh_jid=4004295201", "externalId" : "4004295201", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AWS, Azure, Google, DevSecOps", "professionalSkills" : [ "Policy compliance", "Governance", "Risk assessment", "Solutioning", "Network design", "Application development", "Project management", "IT audit" ], "hardSkillsList" : [ "Information security", "Cryptography" ], "hardSkills" : [ { "name" : "Information security", "level" : "intermediate" }, { "name" : "Cryptography", "level" : "intermediate" } ], "majorSkills" : "Cybersecurity policy, Risk management, Policy development", "majorSkillsList" : [ "Cybersecurity policy", "Risk management", "Policy development" ], "coreResponsibilities" : "Lead formulation of ICT Security policies, Support formulation of ICT Security policies, Develop policies, Assess policies, Review policies, Govern cyber activities, Promote awareness of security issues, Communicate security principles, Address policy queries, Assess exemption requests, Identify mitigation plans, Qualify mitigation plans, Quantify mitigation plans, Agree mitigation plans, Measure security health posture, Provide analytical studies, Provide trending of key risk indicators, Support security projects, Support system vulnerability assessments, Support audits of cyber programs, Find creative ways to address challenges", "teamCollaboration" : "Collaboration with stakeholders; Work with operational teams; Work with implementation teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Internet of Things; Hardware design protection; Mobile application management; Device management; Cloud hosting design; Cloud hosting implementation; CI/CD pipelines", "domainList" : [ "internet-of-things", "hardware-design-protection", "mobile-application-management", "device-management", "cloud-hosting-design", "cloud-hosting-implementation", "ci-cd-pipelines" ], "domainSpecificKnowledge" : [ "Internet of Things", "Hardware design protection", "Mobile application management", "Device management", "Cloud hosting design", "Cloud hosting implementation", "CI/CD pipelines" ], "communicationSkills" : "Communicate security principles", "innovationCreativity" : "Find creative ways", "problemSolvingSkills" : "Address complex challenges", "qualificationsBasic" : "3 years of relevant IT or infocomm security consulting, 3 years of project management, 3 years of IT audit and governance, Knowledge of IT security management principles and practices, Knowledge and experience of IM8/NIST/IS0 27001/2 policies /standards, Singapore Citizen only", "qualificationsPreferred" : "CISSP certification, CISA certification", "remoteFriendly" : false, "rawDescription" : "The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services and products by taking an \"outside-in\" view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications and facilitate collaboration with citizens and businesses to co-develop technologies. Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering. Do you want to apply your skills, knowledge and energy to implement cutting-edge infocomm technology and digital solutions that will change the lives of Singaporeans and the public? In GovTech, you can! The Cyber Security Group (CSG) is the cybersecurity arm of GovTech, committed to creating a safe and secure digital government. You will be part of the Policy Development team to formulate cybersecurity policy standards and guidelines. Job Description: Lead or Support the formulation of progressive ICT Security policies to ensure continuous and relevant protection of Government ICT assets Develop, assess and review existing and proposed policies in collaboration with stakeholders to govern cyber activities Promote awareness of security issues and communicate security principles among management and stakeholders Address policy queries, and assess exemption requests to ascertain relevance of preventive and detective controls to reduce risk of exposure Work with the operational and implementation teams to identify, qualify, quantify and agree proposed mitigation plans against any identified risks and that those risks have been captured with mitigation plans. Conduct the measurement of security health posture of Agencies and provide analytical studies and trending of key risk indicators Support limited scale security projects, system vulnerability assessments or audits of cyber programs if required Find creative ways to take on and address complex information security challenges across a variety of existing and emerging technologies and digital environments. Requirements: Degree in Infocomm Security, Computer Science, Computer/Electronics Engineering or Information Technology Possess CISSP and/or CISA certifications would be an advantage At least 3 years’ of relevant IT or inforcomm security consulting, project management, and/or IT audit and governance Knowledge of IT security management principles and practices Experience in one or more of the following areas will be an advantage; policy compliance and governance, risk assessment, solutioning, network design, application development, Internet of Things, cryptography, hardware design protection, mobile application/device management, cloud hosting design and implementation in AWS/Azure/Google, DevSecOps consulting, design and implementation of CI/CD pipelines, etc. Knowledge and experience of IM8/NIST/IS0 27001/2 policies /standards Singapore Citizen only", "summaryDescription" : "Cybersecurity Policy Developer at GovTech. Skills: Cybersecurity policy, Risk management, Policy development. Lead formulation of ICT Security policies. Support formulation of ICT Security policies", "postedDate" : "2026-06-15T23:17:53.254", "createdAt" : "2026-06-15T23:17:53.254", "lastUpdated" : "2026-06-16T08:37:51.072", "ingestTimestamp" : "2026-06-15T23:17:53.254", "mongoId" : "6a305191f292fd229cf0245a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Information security", "Cryptography", "Cybersecurity policy", "Risk management", "Policy development", "Policy compliance", "Governance", "Risk assessment", "Solutioning", "Network design", "Application development", "Project management", "IT audit", "Internet of Things", "Hardware design protection", "Mobile application management", "Device management", "Cloud hosting design", "Cloud hosting implementation", "CI/CD pipelines", "CISSP", "CISA" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 453.19104, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3050e1f292fd229cef684a", "title" : "Policy Analyst", "company" : "Redhorse Corporation", "industry" : "National Security", "salary" : { "min" : 85000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Policy Analyst in Arlington, United States, adjusted for the government industry and company size." }, "location" : "Arlington, VA", "locations" : [ "Arlington, VA" ], "timestamp" : "2026-06-16T13:21:33.609", "fingerprint" : "5d2c95cf59ef9ee720198b2259bb5baf4f24fe199425432bb3eb8b5f61830844", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/redhorsecorp/dd845fda-1fcc-48c5-9807-67286ffabc10/apply", "externalId" : "dd845fda-1fcc-48c5-9807-67286ffabc10", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "coreResponsibilities" : "Conduct research, Analyze data, Develop policy recommendations, Write reports, Present findings", "qualificationsBasic" : "5+ years experience, Bachelor's degree", "qualificationsPreferred" : "Master's degree, PhD", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description About the Organization Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets. About the Role Redhorse Corporation is seeking a Policy Analyst to support the Under Secretary of Defense for Intelligence and Security (OUSD(I&S)) Policy Office at the Pentagon. The Policy Office has implemented a shared responsibility model to better formulate, coordinate, and prioritize policy development. This position offers a timely opportunity to be a part of this game-changing and high-visibility effort. ## Key Responsibilities Coordinate policy staff actions across the Department of Defense (DoD) and Intelligence Community (IC). Coordinate Secretary of Defense (SecDef) and Under Secretary of Defense (Intelligence and Security) (USD(I&S)) issuances in accordance with Office of the USD(I&S) standard operating procedures outlined in DoDI 5025.01, including coordinating with other DoD elements as appropriate. Evaluate USD(I&S) policy documents and issuances to ensure they fulfill Defense Intelligence, CI, security, intelligence-related, and law enforcement needs for policy guidance and conform to established Office of SecDef standards. Evaluate policy documents and issuances from other DoD components to ensure they appropriately reflect Defense Intelligence, CI, security, law enforcement, intelligence-related, and law enforcement equities. Ensure IC policies are reviewed by the OUSD(I&S) staff and other DoD components with equities in the policy. Identify and resolve problems that arise during issuance development process; evaluate alternatives; provide recommendations for solutions to OUSD(I&S) Primary and Alternate Policy Focal Points; and give presentations and briefings as required. Resolve issues raised in the coordination of policy across the Federal government via participation in DoD, IC, and inter-agency meetings and working groups. ## Required Experience/Clearance Required: Must have an active Department of Defense (DoD) Top Secret (TS) clearance with Sensitive Compartmented Information (SCI) eligibility. Required: Minimum of 5 years of experience working within DoD and have experience coordinating DoD issuances. Highly preferred: Experience with the DoD Issuance Portal System and the USD(I&S) Policy Portal. Preferred: Bachelor’s Degree. ## Additional Information Redhorse Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class. Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at Talent-Acquisition@redhorsecorp.com Redhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.", "summaryDescription" : "Policy Analyst at Redhorse Corporation. Conduct research. Analyze data", "postedDate" : "2026-06-15T15:38:47.026", "createdAt" : "2026-06-15T15:38:47.026", "lastUpdated" : "2026-06-16T13:21:33.609", "ingestTimestamp" : "2026-06-16T03:20:19.438", "mongoId" : "6a3050e1f292fd229cef684a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 452.0171, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "68e0a7e2ce260f92cbf8e969", "title" : "Sr. Policy Manager - Global Books Policy, Books Risk Policy", "company" : "Amazon.com Services LLC", "industry" : "Public Policy, Product Management, international stores", "salary" : { "min" : 124500.0, "max" : 206000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T03:22:07.361", "fingerprint" : "a59dc5c48f813b6cb7f4c085ca6ff7ec5a7b9e23adbf8561e987a2ca945d9f59", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3100859/apply", "externalId" : "cfb707db-039c-4306-b0d8-3e490b5c1acb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Risk management", "Policy development", "Cross-functional initiatives", "Data-driven recommendations" ], "hardSkillsList" : [ "Policy research", "Detection mechanisms", "Enforcement frameworks" ], "hardSkills" : [ { "name" : "Policy research", "level" : "intermediate" }, { "name" : "Detection mechanisms", "level" : "intermediate" }, { "name" : "Enforcement frameworks", "level" : "intermediate" } ], "majorSkills" : "Policy management, Risk policy, Trust and safety", "majorSkillsList" : [ "Policy management", "Risk policy", "Trust and safety" ], "coreResponsibilities" : "Drive policy development, Drive policy evolution, Lead policy initiatives, Partner with Science teams, Partner with Engineering teams, Manage policy calibrations, Manage policy escalations, Build consensus across stakeholders, Conduct policy research, Present data-driven recommendations, Balance customer trust, Balance author success, Balance platform integrity", "teamCollaboration" : "Partner with Legal; Partner with PR; Partner with Public Policy; Partner with Engineering; Partner with Business teams", "projectManagementSkills" : [ "Roadmap strategy", "Product delivery" ], "domainKnowledge" : "Digital retail; Books category; Digital book retail; Physical book retail", "domainList" : [ "digital-retail", "books-category", "digital-book-retail", "physical-book-retail" ], "domainSpecificKnowledge" : [ "Digital retail", "Books category", "Digital book retail", "Physical book retail" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Analytical skills; Complex problems; Actionable solutions; Decision-making capabilities", "outcomesObjectives" : "Ensure safe experience; Ensure trustworthy experience; Protect book retail; Enhance book retail", "qualificationsBasic" : "5+ years product management, 5+ years program management, 5+ years product marketing, 5+ years business development, 5+ years technology experience, Bachelor's degree or equivalent, Experience owning roadmap strategy, Experience driving roadmap strategy, Experience with end to end product delivery", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you have a passion for books? As our founding category, Books remains at the heart of Amazon, and we're committed to creating the world's best destination for readers and authors alike. We believe reading is essential for a healthy society; our mission is to inspire readers by making it easy to read more and get more out of reading, and to be the place where authors and readers connect. The Amazon Books team is seeking a Senior Policy Manager to join our Global Books Risk Policy team. Operating at the forefront of trust & safety in digital retail, our team shapes the future of Amazon's strategically important Books category. We ensure that Amazon's bookstore maintains high standards of trust while providing the best possible experience for millions of customers globally. Operating across different languages and countries, we navigate complex policy decisions that protect and enhance the future of digital and physical book retail. Key job responsibilities • Drive the development and evolution of Amazon's Global Books Risk Policies, ensuring a safe and trustworthy experience for our community • Lead complex, high-impact policy initiatives with significant senior leadership visibility (VP/SVP level) • Partner with Science and Engineering teams to develop and refine detection mechanisms and enforcement frameworks • Manage sensitive policy calibrations and escalations, exercising strong judgment in time-sensitive situations • Build consensus across multiple stakeholders including Legal, Public Relations, Public Policy, Engineering, and Business teams, developing broad exposure across Amazon's business units • Conduct thorough policy research and present data-driven recommendations to senior leadership • Balance customer trust, author success, and platform integrity in policy decisions The Ideal Candidate Will Have: • Strong analytical skills with the ability to transform complex problems into actionable solutions • Excellent judgment and decision-making capabilities, particularly in ambiguous situations • Track record of successfully managing cross-functional initiatives • Strong written and verbal communication skills • Experience in trust & safety, content policy, risk management, or related fields • Ability to handle sensitive matters with appropriate discretion and professionalism Basic Qualifications: - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred Qualifications: - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Sr. Policy Manager - Global Books Policy, Books Risk Policy at Amazon.com Services LLC. Skills: Policy management, Risk policy, Trust and safety. Drive policy development. Drive policy evolution", "postedDate" : "2026-06-13T20:40:06.592", "createdAt" : "2026-06-13T20:40:06.592", "lastUpdated" : "2026-06-15T03:22:07.361", "ingestTimestamp" : "2026-06-13T20:40:06.592", "mongoId" : "68e0a7e2ce260f92cbf8e969", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3100859/apply", "salaryAnnualMin" : 124500, "salaryAnnualMax" : 206000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Policy research", "Detection mechanisms", "Enforcement frameworks", "Policy management", "Risk policy", "Trust and safety", "Risk management", "Policy development", "Cross-functional initiatives", "Data-driven recommendations", "Roadmap strategy", "Product delivery", "Digital retail", "Books category", "Digital book retail", "Physical book retail" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 448.64685, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c691174d8ee00a0905de1", "title" : "Manager, Quality", "company" : "T1 Energy", "industry" : "G2", "salary" : { "min" : 115500.0, "max" : 164500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Quality in Rockdale, United States, adjusted for industry and company size." }, "location" : "Rockdale, TX", "locations" : [ "Rockdale, TX" ], "timestamp" : "2026-06-15T07:15:31.394", "fingerprint" : "a69287f7aadb77f09ff6e526734f35567b172a79741989f4a17647414022fc62", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/t1energy/d19d0566-3213-445b-9fbe-2b22175c2d41/application", "externalId" : "d19d0566-3213-445b-9fbe-2b22175c2d41", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rockdale", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.6549433,-97.0058245" } ], "locationText" : "Rockdale, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceLevel" : "Manager", "technicalSkills" : "SPC, FMEA, 8D, Root cause analysis", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Quality control plans", "Inspection protocols", "Acceptance criteria" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Quality control plans", "level" : "intermediate" }, { "name" : "Inspection protocols", "level" : "intermediate" }, { "name" : "Acceptance criteria", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Management System, IEC standards, ISO standards, Manufacturing quality", "majorSkillsList" : [ "Quality Management System", "IEC standards", "ISO standards", "Manufacturing quality" ], "coreResponsibilities" : "Own Quality Management System, Ensure compliance with IEC and ISO standards, Lead quality engineering team, Develop quality engineering team, Manage in-line inspection, Manage final product release, Manage non-conformance, Establish quality control plans, Maintain quality control plans, Establish inspection protocols, Maintain inspection protocols, Establish acceptance criteria, Maintain acceptance criteria, Drive yield improvement, Drive defect reduction, Lead internal audits, Lead external audits, Manage certification activities, Manage customer quality reviews, Manage non-conformance processes, Manage corrective action processes, Manage preventive action processes, Partner with Process teams, Partner with Equipment teams, Partner with Production teams, Embed quality controls, Develop quality reporting, Maintain quality reporting, Develop quality metrics, Maintain quality metrics, Develop quality dashboards, Maintain quality dashboards, Support customer qualification activities, Manage quality-related customer communications, Ensure product compliance with IEC standards", "teamCollaboration" : "Cross-functional teams; Process, Equipment, and Production teams", "domainKnowledge" : "Solar manufacturing; Semiconductor manufacturing; IEC 61215; IEC 61730; ISO 9001; High-volume manufacturing", "domainList" : [ "solar-manufacturing", "semiconductor-manufacturing", "iec-61215", "iec-61730", "iso-9001", "high-volume-manufacturing" ], "domainSpecificKnowledge" : [ "Solar manufacturing", "Semiconductor manufacturing", "IEC 61215", "IEC 61730", "ISO 9001", "High-volume manufacturing" ], "communicationSkills" : "Customer quality reviews; Customer communications", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Drive yield improvement; Drive defect reduction", "qualificationsBasic" : "10+ years quality management experience, Quality management experience in solar, semiconductor, or advanced manufacturing, Experience building and running quality management systems, Experience in high-volume, high-stakes environments, Proficiency in quality methodologies, Experience leading internal and external audits, Experience managing certification processes, Proven ability to lead quality teams, Proven ability to drive cross-functional quality improvement initiatives", "qualificationsPreferred" : "IEC and/or ISO certification expertise, IEC 61215, IEC 61730, and ISO 9001 expertise, Bachelor's degree in Engineering, Materials Science, or related advanced degree a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "T1 Energy is bringing solar manufacturing back to the U.S. by building a domestic solar supply chain. Our mission is to invigorate America with scalable, reliable, and low-cost energy. Our fully operational 5GW solar module facility in Wilmer, Texas, can manufacture more than 20,000 modules every 24 hours. By the time you finish reading this paragraph, we will have produced two solar panels that will power American homes and fuel domestic AI. We're focused on building advanced American manufacturing and we're passionate about engineering a better future filled with abundant energy. The Role T1 Energy is looking to hire a Quality Manager to build and lead the quality management function at our G2 solar cell fab in Rockdale, Texas. This is a senior leadership role for a seasoned quality professional who has owned quality systems, led audits, and driven continuous improvement in a high-volume manufacturing environment, and who holds the certifications to prove it. You know IEC and ISO standards inside out. You've built quality programs that actually work, and you've held the line on product integrity even when production pressure was pushing the other way. At T1, you'll do it again, and you'll help build a quality culture from the ground up at G2. What You'll Do - Own the Quality Management System (QMS) for the G2 solar cell fab, ensuring compliance with IEC and ISO standards across all operations. - Lead and develop a quality engineering team responsible for in-line inspection, final product release, and non-conformance management. - Establish and maintain quality control plans, inspection protocols, and acceptance criteria for all cell fab processes and products. - Drive yield improvement and defect reduction through structured quality methodologies including SPC, FMEA, 8D, and root cause analysis. - Lead internal and external audits, certification activities, and customer quality reviews. - Manage non-conformance, corrective action, and preventive action (CAPA) processes with urgency and rigor. - Partner with Process, Equipment, and Production teams to embed quality controls into daily manufacturing operations. - Develop and maintain quality reporting, metrics, and dashboards for leadership visibility. - Support customer qualification activities and manage quality-related customer communications. - Ensure product compliance with applicable IEC standards including IEC 61215 and IEC 61730. Who You Are - A quality leader with deep expertise in IEC and ISO standards as applied to solar or semiconductor manufacturing. - Experienced building and running quality management systems in high-volume, high-stakes environments. - Rigorous and methodical — you don't accept \"we think it's fine\" as a quality standard. - A confident leader who can hold the line on quality without alienating the operations team. - Data-driven, with strong command of statistical quality tools and a track record of using them to drive real improvement. Qualifications - 10+ years of quality management experience in solar, semiconductor, or advanced manufacturing. - IEC and/or ISO certification required; expertise in IEC 61215, IEC 61730, and ISO 9001 strongly preferred. - Deep experience building and managing QMS programs in a high-volume manufacturing environment. - Proficiency in quality methodologies including SPC, FMEA, 8D, and root cause analysis. - Experience leading internal and external audits and managing certification processes. - Proven ability to lead quality teams and drive cross-functional quality improvement initiatives. - Bachelor's degree in Engineering, Materials Science, or a related field; advanced degree a plus. The T1 Way We move fast, expect accountability, and treat people with respect. We also have a no-jerks policy: we don't tolerate big egos, bad behavior or \"that's not my job attitude\". Be sharp, be honest, be human. If you can hold the line and have a sense of humor, you'll fit right in. T1 Energy is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of any legally protected characteristics.", "summaryDescription" : "Manager, Quality at T1 Energy. Skills: Quality Management System, IEC standards, ISO standards, Manufacturing quality. Own Quality Management System. Ensure compliance with IEC and ISO standards", "createdAt" : "2026-06-13T22:58:59.682", "lastUpdated" : "2026-06-15T07:15:31.394", "ingestTimestamp" : "2026-06-13T22:58:59.682", "mongoId" : "6a2c691174d8ee00a0905de1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 164500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Quality control plans", "Inspection protocols", "Acceptance criteria", "Leadership", "Quality Management System", "IEC standards", "ISO standards", "Manufacturing quality", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Solar manufacturing", "Semiconductor manufacturing", "IEC 61215", "IEC 61730", "ISO 9001", "High-volume manufacturing" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 432.04477, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a254ea774d8ee00a013c767", "title" : "National Policy Manager", "company" : "Reach Out and Read", "industry" : "Legal", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Healthcare industry in the United States, adjusted for a remote work mode and a non-profit organization." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T07:45:52.246", "fingerprint" : "cabe2227d1a9b54d3f9633e232c38a739f3a118eef62d901aba1838ccfa87d98", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://reach-out-and-read.breezy.hr/p/adc94279d31a-national-policy-manager", "externalId" : "adc94279d31a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight" ], "majorSkills" : "Policy management, Advocacy", "majorSkillsList" : [ "Policy management", "Advocacy" ], "coreResponsibilities" : "Shape public policy, Support public policy, Shape advocacy, Support advocacy", "teamCollaboration" : "External Affairs team", "remoteFriendly" : true, "rawDescription" : "The Opportunity As the Policy Manager, you will have the unique opportunity to help shape and support the future direction of Reach Out and Read’s public policy and advocacy. As a member of Reach Out and Read’s External Affairs team and reporting to the National Senior Director of Policy, the Poli", "summaryDescription" : "National Policy Manager at Reach Out and Read. Skills: Policy management, Advocacy. Shape public policy. Support public policy", "createdAt" : "2026-06-13T23:08:56.258", "lastUpdated" : "2026-06-15T07:45:52.246", "ingestTimestamp" : "2026-06-13T23:08:56.258", "mongoId" : "6a254ea774d8ee00a013c767", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Policy management", "Advocacy", "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 429.02173, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305059f292fd229ceef4fb", "title" : "Senior Quality Manager", "company" : "Ultra", "industry" : "R&D", "salary" : { "min" : 90000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Frankfort, Kentucky", "locations" : [ "Frankfort, Kentucky" ], "certifications" : [ "CQA", "CQM", "ASQ" ], "timestamp" : "2026-06-16T08:55:52.676", "fingerprint" : "b350277debcc8baa40102edd20d5a29822e51506f554905c0f4f799661a817fb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/ultra/52c15739-3eab-444f-b0d4-24ec56373dc3/application", "externalId" : "52c15739-3eab-444f-b0d4-24ec56373dc3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Frankfort", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.2009055,-84.8732836" } ], "locationText" : "Frankfort, Kentucky, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "GMP", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Risk-based audit", "GMP compliance", "Sanitation assessment", "Documentation practices", "Batch record integrity", "Audit readiness", "Complaint management", "Triage criteria", "Investigation workflows", "Escalation paths", "Root-cause investigations", "Trend analyses", "Specification setting", "Stability testing", "Release testing", "Supplier qualification", "Supplier approval", "Risk assessments", "Supplier change controls", "Performance monitoring", "Quality management system", "Deviation control", "Change control" ], "hardSkillsList" : [ "CAPA", "Root-cause analysis", "Identity testing" ], "hardSkills" : [ { "name" : "CAPA", "level" : "intermediate" }, { "name" : "Root-cause analysis", "level" : "intermediate" }, { "name" : "Identity testing", "level" : "intermediate" } ], "majorSkills" : "Quality systems, Audit programs, Supplier qualification, Complaint management", "majorSkillsList" : [ "Quality systems", "Audit programs", "Supplier qualification", "Complaint management" ], "coreResponsibilities" : "Develop audit schedule, Execute audit schedule, Conduct on-site audits, Conduct remote audits, Assess GMP compliance, Assess sanitation, Assess documentation practices, Assess batch record integrity, Issue audit reports, Track corrective actions, Track preventive actions, Verify CAPA closure, Maintain audit readiness, Build consumer complaint system, Own consumer complaint system, Capture consumer complaints, Categorize consumer complaints, Track consumer complaints, Investigate consumer complaints, Respond to consumer complaints, Establish triage criteria, Establish investigation workflows, Establish escalation paths, Lead root-cause investigations, Drive CAPA to resolution, Generate trend analyses, Generate reporting, Define supplier qualification program, Administer supplier qualification program, Review Certificates of Analysis, Review specifications, Review identity testing requirements, Conduct supplier risk assessments, Approve suppliers, Disapprove suppliers, Maintain Approved Supplier List, Manage supplier change controls, Manage supplier requalification, Monitor supplier performance, Maintain quality management system, Improve quality management system, Ensure regulatory compliance, Partner with Product Development", "teamCollaboration" : "Cross-functional teams; Product Development", "domainKnowledge" : "Dietary supplements; 21 CFR Part 111; Botanical extract identity", "domainList" : [ "dietary-supplements", "21-cfr-part-111", "botanical-extract-identity" ], "domainSpecificKnowledge" : [ "Dietary supplements", "21 CFR Part 111", "Botanical extract identity" ], "documentationSkills" : "SOPs; Specifications; Batch records", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree in scientific discipline, 5–7+ years in quality roles, Built or run audit programs, Built or run supplier qualification systems, Stood up complaint management systems from scratch, Stood up quality tracking systems from scratch, Investigation skills, Root-cause analysis skills", "qualificationsPreferred" : "Advanced degree a plus, 1–3+ years leadership capacity a plus, Experience with oral pouch delivery formats, Experience with buccal delivery formats, Experience with similar delivery formats, Quality certifications a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ultra™ | Nicotine-Free Functional Pouches About Ultra ⚡️ Ultra™ is already the #1 brand of nicotine-free pouches in the world and we only launched one year ago—we’re just getting started. Our mission is to build the category-defining brand of functional pouches for people who want enhanced performance without the crash, addiction, or long-term downsides. ULTRA doesn’t just make a pouch that’s somewhat “better for you” than Zyn—we make functional performance products that are actively good for you. The market shift is massive: nicotine pouch sales are up 3,000% since 2019 and projected to reach $20B by 2026. Consumers are adopting the pouch form factor at scale, and many are now seeking nicotine-free functional benefits. Ultra is positioned to lead that wave. Backed by some of the best investors, founders and athletes in the world, including: - CAVU Consumer Partners (Once Upon A Farm, Poppi, Farmer’s Dog, Oatly, Vital Proteins, Whoop, Recess) - Left Lane Capital (Blank Street, Olipop, Holy) - Sugar Capital (Grüns, Feastables, Lucky Energy) - Athletes & Creators: Joe Burrow, Dak Prescott, Henrik Lundqvist, Jakob Chychrun + more - Founders & Operators: Chad Janis (Grüns), Harpreet Singh (Oura Ring), Jeff Raider (Harry’s), Vinay Menda (Blank Street) + more Learn more: takeultra.com http://takeultra.com The Role \uD83D\uDE80 As Senior Quality Manager at ULTRA, you’ll own quality systems across the entire supply chain—from raw material suppliers through co-manufacturers and distributors to the end consumer. You’ll build and run the external audit program, stand up the consumer complaint management system, and establish the supplier qualification standards that ensure every pouch meets specification and regulatory requirements under 21 CFR Part 111. This is a build role. You won’t be maintaining someone else’s systems—you’ll be standing them up from scratch. If you thrive on creating structure where there is none and want to define quality for the fastest-growing pouch brand in the market, this is your opportunity. What You’ll Own \uD83D\uDCBC Co-Manufacturer Auditing - Develop and execute a risk-based audit schedule covering all co-manufacturers. - Conduct on-site and remote audits assessing GMP compliance, sanitation, documentation practices, and batch record integrity. - Issue audit reports, track corrective and preventive actions (CAPA), and verify closure within defined timelines. - Maintain audit readiness for internal facilities, including The ULTRA Compound (R&D lab). Consumer Complaint Management - Build and own an end-to-end system to capture, categorize, track, investigate, and respond to consumer complaints. - Establish triage criteria, investigation workflows, and escalation paths for adverse events and product quality issues. - Lead root-cause investigations and drive CAPA through to resolution. - Generate trend analyses and reporting to surface systemic issues and inform formulation, process, and labeling decisions. - Manage regulatory reporting obligations for serious adverse events. Supplier Qualification - Define and administer the supplier qualification and approval program for raw materials, excipients, and packaging. - Review Certificates of Analysis, specifications, and identity testing requirements, including botanical extract identity under 21 CFR Part 111. - Conduct supplier risk assessments, approve or disapprove suppliers, and maintain the Approved Supplier List. - Manage supplier change controls, requalification, and ongoing performance monitoring. Quality Systems & Compliance - Maintain and continuously improve the quality management system (SOPs, specifications, batch records, deviation and change control). - Ensure compliance with 21 CFR Part 111 and applicable dietary supplement regulations. - Partner with Product Development on specification setting, stability, and release testing. Why You’re a Fit ❓ - Bachelor’s degree in a scientific discipline (Chemistry, Food Science, Microbiology, or related); advanced degree a plus. - 5–7+ years in quality roles within dietary supplements, food, pharmaceutical, or consumer products; 1–3+ years in a leadership or management capacity a plus. - You’ve built or run audit programs and supplier qualification systems—not just maintained them. - You have working knowledge of 21 CFR Part 111, GMP, CAPA, and complaint-handling requirements. - You’ve stood up complaint management or quality tracking systems from scratch. - You’ve got strong investigation and root-cause analysis skills. - Bonus: Experience with oral pouch, buccal, or similar delivery formats. - Bonus: Quality certifications (CQA, CQM, ASQ, or equivalent). - You embody ULTRA’s values: Move fast. Be data-driven. Take ownership. Build with intention. Compete to win. Why You Should Join ULTRA \uD83D\uDCC8 - Build It from Zero. You’re not inheriting a quality system—you’re building it. Audit programs, complaint management, supplier qualification—all yours to architect. - Category-Defining Brand ULTRA is creating an entirely new category of functional pouches. You’ll define the quality bar for the brand setting the standard. - High-Performance Culture Join a team that plays to win—resourceful, detail-obsessed, and relentlessly focused on results. - Real Ownership Full responsibility over quality systems end-to-end—from supplier to consumer. Your decisions directly impact what ships. - Aligned Incentives Competitive base ($90K–$115K), equity, and a benefits package built for a team that’s going the distance. Benefits and Perks Benefits include medical, dental, and vision coverage, HSA access, a 401(k), equity, and all the Ultra pouches you could ever want. Equal Employer Opportunity Ultra is proud to be an equal opportunity workplace. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status. We comply with all applicable employment laws, including the NYC Fair Chance Act, and provide reasonable accommodations as required by law.", "summaryDescription" : "Senior Quality Manager at Ultra. Skills: Quality systems, Audit programs, Supplier qualification, Complaint management. Develop audit schedule. Execute audit schedule", "createdAt" : "2026-06-16T00:28:24.658", "lastUpdated" : "2026-06-16T08:55:52.676", "ingestTimestamp" : "2026-06-16T00:28:24.658", "mongoId" : "6a305059f292fd229ceef4fb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 90000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "CAPA", "Root-cause analysis", "Identity testing", "Quality systems", "Audit programs", "Supplier qualification", "Complaint management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Risk-based audit", "GMP compliance", "Sanitation assessment", "Documentation practices", "Batch record integrity", "Audit readiness", "Triage criteria", "Investigation workflows", "Escalation paths", "Root-cause investigations", "Trend analyses", "Specification setting", "Stability testing", "Release testing", "Supplier approval", "Risk assessments", "Supplier change controls", "Performance monitoring", "Quality management system", "Deviation control", "Change control", "Dietary supplements", "21 CFR Part 111", "Botanical extract identity", "CQA", "CQM", "ASQ" ], "skillCount" : 41, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 427.24783, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307592f292fd229c011719", "title" : "Manager, Quality Control", "company" : "Orca Bio", "industry" : "Quality Control", "salary" : { "min" : 100000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Sacramento, CA", "locations" : [ "Sacramento, CA" ], "timestamp" : "2026-06-16T11:58:48.533", "fingerprint" : "d175e89a9e70d548677f42c025a778172e3ba8aadfa59322b626ccf8eb78c96c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/orcabiosystems/33eceaab-0718-43aa-85a3-cc1b9b068005/apply", "externalId" : "33eceaab-0718-43aa-85a3-cc1b9b068005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sacramento", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.5810606,-121.4938950" } ], "locationText" : "Sacramento, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : false, "rawDescription" : "## Description More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a late-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision investigational cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives. We have built a state-of-the-art, 100,000-square-foot manufacturing facility in Sacramento, CA (7910 Metro Air Pkwy) to ensure the consistent and reliable delivery of our high-precision cell therapy products. This site is essential to advancing our clinical pipeline and supporting future commercial availability of our life-saving therapies. ## Physical Demands Production Associate Roles: Must have visual acuity of 20/20 (corrected or uncorrected) and normal color vision to safely perform critical tasks such as visual inspection of materials, equipment, and labeling, including distinguishing color-coded components in a GMP environment. Most roles must be able to meet cleanroom gowning requirements, including wearing full gowning (face coverings, gloves, hoods, goggles) for extended periods, as needed. Use of cosmetics (makeup, painted nails), jewelry, or facial piercings is not permitted in the cleanroom, and any skin conditions that cause shedding must be disclosed. ## Work Conditions Many roles must be able to work at either Orca Bio Sacramento location (3400 Business Dr. or 7910 Metro Air Pkwy) based on operational needs, as well as regularly participate in video-based meetings. Also, may be required to work scheduled overtime, weekends, or holidays based on business needs. ## Key Responsibilities Lead GMP testing operations and meet critical business goals. Oversee day-to-day operations associated with raw material testing, in-process testing, and release and stability testing of clinical and commercial cell therapy products. Perform data reviews and release completed test results. Provide oversight for microbiology testing and environmental monitoring. Plan, forecast, and allocate laboratory resources and equipment to ensure efficient execution of quality control testing, including managing staffing levels, scheduling workflows, maintaining instrument availability, and coordinating procurement and maintenance to meet project timelines and regulatory requirements. Provide supervision of QC associates; assess, plan and manage resource allocations for QC; define training requirements and manage training status of QC staff as required to execute activities of the function; schedule QC and EM projects and schedules. Hire, mentor and develop QC personnel, including QC Supervisors. Contribute to the design, implementation and continuous improvement of Quality Control systems that are technically sound, promote effective and efficient operations, comply with cGMP requirements and meet commercial stage standards. Review and approve test methods and procedures associated with QC activities Provide leadership support during trouble shooting of assay performance and equipment as it relates to ensuring the quality and compliance of the product. Collaborate with analytical development on updates and validation of test methods. Define method trending metrics and perform method trending Identify and mitigate risks in QC labs that could negatively impact the safety, identity, strength purity or quality of the product. Define requirements and lead equipment qualification, maintenance and calibration practices and manage instrument capacity Participate in outsourcing decisions and oversight of contract testing organizations for specific tests as needed Contribute and lead direct interactions with Regulatory agencies (audits, etc.). Responsible for generating environmental monitoring reports and managing the environmental monitoring program for the site. ## Required Experience 7+ years of relevant experience in quality control, or a related field such as analytical development or quality assurance and a BS or BA; or 5+ years of relevant experience and a MA/MS/MBA. At least 2 years of experience managing personnel. Knowledge of global regulatory requirements, guidance and best practices for biopharmaceuticals and advanced therapies such as cell and gene therapies. Experience and knowledge of environmental monitoring programs, including ISO 14644 and EU Annex 1. Experience with the application of cGMPs, USP/NF, FDA guidelines, EU regulations and ICH guidelines in the pharmaceutical industry. Experience with flow cytometry and cell therapies is strongly preferred. Experience with standard biologic safety testing, e.g. endotoxin and sterility per USP . Experience with implementation and use of LIMS and other quality management system software; experience with implementing, improving and ensuring robust data integrity approaches. Experience in preparing for and participating in quality and regulatory audits. Experience with risk management and qualification of raw materials and vendors/contract service providers. Ability to identify and elevate issues and support solutions. Excellent oral and written communications skills and a collegial personality. Thrives and succeeds in a team-oriented environment. Ability to work in a fast-paced environment, to multitask and manage multiple projects. Ability to independently and rapidly evaluate impact of new information, anticipate solutions, identify the need for decisions, frame issues, inform impacted stakeholders and drive resolution using inclusive, collaborative approach and sound judgement. ## Additional Information The anticipated annual salary range for this job is based on prior experience in the role/industry, education, location, internal equity, and other job-related factors as permitted by law. For remote-based positions, this range may vary based on your local market. Full-time employment positions will also be eligible to receive pre-IPO equity and annual bonus, in addition to competitive medical, dental, and vision benefits, PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits. Other perks include subsidized daily lunches and snacks at our on-site locations. Who we are We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to all who need them. We live by our core values of passion, courage, and integrity. Excellence in our work means the chance to unlock a better quality of life for our patients, and with that comes tremendous responsibility. We innovate on a path that hasn’t been paved. We embrace an entrepreneurial spirit and take calculated risks to achieve our mission. We aren’t afraid to ask “why not” and challenge the status quo. We maintain a start-up culture of camaraderie and leadership by example, regardless of title. We’re proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that better serve our team, our patients and their healthcare providers. Notice to staffing firms Orca Bio does not accept resumes from staffing agencies with which we do not have a written agreement and specific engagement for a particular opening. Our employment activities, inquiries and offers are managed through our HR/Talent team, and all candidates are presented through this channel only. We do not accept unsolicited resumes, and we rarely outsource recruitment.", "summaryDescription" : "Manager, Quality Control at Orca Bio", "postedDate" : "2026-06-15T21:54:23.151", "createdAt" : "2026-06-15T21:54:23.151", "lastUpdated" : "2026-06-16T11:58:48.533", "ingestTimestamp" : "2026-06-16T03:26:09.753", "mongoId" : "6a307592f292fd229c011719", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 100000, "salaryAnnualMax" : 145000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 424.1508, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305b18f292fd229cf594ac", "title" : "Quality Control Factory Inspector", "company" : "Suitsupply", "industry" : "Outdoor & Apparel", "salary" : { "min" : 480000.0, "max" : 720000.0, "currency" : "MUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior, Mid-level Quality Control Factory Inspector in Mauritius, adjusted for the Apparel & Fashion industry." }, "location" : "Mauritius", "locations" : [ "Mauritius", "Morocco", "Tábua", "Coimbra District", "Portugal" ], "timestamp" : "2026-06-16T09:31:06.455", "fingerprint" : "6f2678151da7db94e9b55151ac78fca71fbd6059bc9c30dac8b4f844e44c5168", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careersatsuitsupply.com/en-us/vacancies/8007575?gh_jid=8007575", "externalId" : "8007575", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Mauritius", "continent" : "af", "workMode" : "onsite" } ], "locationText" : "Mauritius", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Quality control", "Process management", "Data collection", "Risk identification" ], "hardSkillsList" : [ "Garment construction", "Defect classification", "AQL sampling" ], "hardSkills" : [ { "name" : "Garment construction", "level" : "intermediate" }, { "name" : "Defect classification", "level" : "intermediate" }, { "name" : "AQL sampling", "level" : "intermediate" } ], "majorSkills" : "Garment inspection, Quality standards, Defect assessment", "majorSkillsList" : [ "Garment inspection", "Quality standards", "Defect assessment" ], "coreResponsibilities" : "Perform final random inspections, Evaluate garments against standards, Classify and document defects, Document defects with photographic evidence, Receive factory in-line QC reports, Review factory in-line QC reports, Communicate inspection results, Follow up on corrective actions, Submit regular inspection reports, Contribute to data collection, Log defects accurately, Build working relationships, Flag systemic quality issues, Flag production risks, Support factory capability development, Compare AQL results, Identify discrepancies, Review factory performance, Assist in improvement plans, Assist in bulk fabric inspections, Report fabric issues", "teamCollaboration" : "Factory production teams; Factory QC teams; Regional QC Manager", "domainKnowledge" : "Garment construction; Menswear tailoring; AQL standards", "domainList" : [ "garment-construction", "menswear-tailoring", "aql-standards" ], "domainSpecificKnowledge" : [ "Garment construction", "Menswear tailoring", "AQL standards" ], "communicationSkills" : "Reporting", "documentationSkills" : "Defect documentation", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "2+ years garment quality inspection, Solid knowledge of garment construction, Solid knowledge of common defect types, Solid knowledge of AQL inspection standards, Ability to read tech packs, Ability to interpret garment specifications, Good written English, Good spoken English, Local language proficiency", "qualificationsPreferred" : "Menswear experience, Tailoring experience, Shirts experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As a QC Inspector, you are the eyes and hands of Suitsupply’s quality function on the factory floor. Permanently embedded at a production facility, you will perform final random inspections on all active production styles to ensure every garment meets Suitsupply’s exacting standards before it leaves the factory. This role is central to our Phase 1 model — one dedicated inspector per factory, building deep knowledge of that facility’s processes and quality performance over time. Working closely with factory inspectors and technicians, you will build trusted partnerships that drive continuous quality improvement. What you will do Perform final random inspections (FRI, Stage 5) on finished goods in accordance with AQL sampling plans and Suitsupply inspection criteria. Evaluate garments against approved PP samples, tech packs, and workmanship standards. Classify and document defects accurately (critical, major, minor) with photographic evidence. Receive and review factory in-line QC reports for visibility and early risk identification (Stage 4). Communicate inspection results to factory management and follow up on corrective actions. Submit regular inspection reports to the regional QC Manager. Contribute to Stage 7 data collection: accurate defect logging to feed factory scorecards. Build strong working relationships with factory production and QC teams. Flag systemic quality issues or production risks to the QC Manager promptly. Support Phase 2 factory capability development over time. Compare AQL results with the factory’s own AQL results and identify discrepancies. Review AQL and factory performance on a regular basis and assist in improvement plans (e. g. improving rework rates through more technical in-line assistance). Assist in bulk fabric inspections and report any issues such as colour shading. Who you are 2+ years of experience in garment quality inspection, ideally within menswear, tailoring, or shirts. Solid knowledge of garment construction, common defect types, and AQL inspection standards. Ability to read and interpret tech packs and garment specifications. Good written and spoken English for reporting to the regional QC Manager. Local language proficiency relevant to factory location. Self-motivated, reliable, and able to work independently with minimal supervision. Sharp and consistent eye for garment quality and workmanship. Objective and fair in defect assessment — independent from factory pressure. Clear and accurate in documentation and reporting. Builds effective working relationships with factory staff while maintaining independence. Disciplined, self-directed, and accountable. What you will get Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off. Growth: We see your potential as a key asset. At Suitsupply, you’ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step. Incentivized Bonus: Earn a performance-based bonus tied directly to your productivity and results. Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labour Organization. Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.", "summaryDescription" : "Quality Control Factory Inspector at Suitsupply. Skills: Garment inspection, Quality standards, Defect assessment. Perform final random inspections. 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Skills: Creator policy, Regulatory compliance. Manage creator policy operations. Ensure regulatory compliance", "postedDate" : "2026-06-16T01:51:20.726", "createdAt" : "2026-06-16T01:51:20.726", "lastUpdated" : "2026-06-16T12:02:31.662", "ingestTimestamp" : "2026-06-16T01:51:20.726", "mongoId" : "6a307f4df292fd229c057c12", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 185000, "salaryAnnualMax" : 275000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Regulatory requirements", "Creator policy", "Regulatory compliance", "Risk management", "Legal analysis", "Compliance oversight" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Lead", "dataQualityScore" : 0.6666667, "_score" : 412.69836, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7be974d8ee00a094b96a", "title" : "MEP Quality Manager", "company" : "Group PMX", "industry" : "Consulting", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager level MEP Quality Manager in Chicago, United States, within the Construction industry, adjusted for seniority and company size." }, "location" : "Chicago, Illinois, United States", "locations" : [ "Chicago", "Illinois", "United States" ], "timestamp" : "2026-06-15T05:28:31.696", "fingerprint" : "03f401f367f07495fc0075bad77149158677a8f8de0662ba6ff78a264f1e6be3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/grouppmx/jobs/4266878009", "externalId" : "4266878009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "HVAC, Electrical, Plumbing, Fire Protection", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Inspection and testing", "Submittal review", "Shop drawing review" ], "hardSkills" : [ { "name" : "Inspection and testing", "level" : "intermediate" }, { "name" : "Submittal review", "level" : "intermediate" }, { "name" : "Shop drawing review", "level" : "intermediate" } ], "majorSkills" : "MEP Quality Management, Airport project standards, Aviation standards", "majorSkillsList" : [ "MEP Quality Management", "Airport project standards", "Aviation standards" ], "coreResponsibilities" : "Develop MEP Quality Management Plan, Implement MEP Quality Management Plan, Ensure MEP installations comply with specifications, Ensure MEP installations comply with codes, Ensure MEP installations comply with FAA guidelines, Ensure MEP installations comply with aviation standards, Oversee inspection of HVAC systems, Oversee inspection of electrical systems, Oversee inspection of plumbing systems, Oversee inspection of fire protection systems, Oversee inspection of airfield support systems, Oversee inspection of terminal support systems, Oversee testing of HVAC systems, Oversee testing of electrical systems, Oversee testing of plumbing systems, Oversee testing of fire protection systems, Oversee testing of airfield support systems, Oversee testing of terminal support systems, Review submittals, Approve submittals, Review shop drawings, Approve shop drawings, Review method statements, Approve method statements, Review Inspection reports", "teamCollaboration" : "Cross-functional teams; 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Promote better project performance", "qualificationsBasic" : "MEP Quality Management Plan implementation, Ensure MEP installations comply with specifications, Oversee inspection and testing of MEP systems, Review and approve submittals and shop drawings", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you ready to make a meaningful impact? Do you thrive on tackling complex challenges and leveraging your technical expertise to drive results? Do you value working in a supportive and inclusive environment where your professional growth is a top priority? At Group PMX, you’ll have the opportunity to enhance your skills through comprehensive training, education, and in-house mentorship. We also encourage active participation in industry trade, business, and professional associations to keep you at the forefront of your field. MEP Quality Manager Location: Chicago, IL (O’Hare International Airport Project) Employment Type: Full-Time Key Responsibilities Develop and implement the MEP Quality Management Plan (QMP) aligned with aviation project standards and airport authority requirements (e.g., CDA). Ensure all MEP installations comply with contract specifications, Chicago codes, FAA guidelines, and aviation-specific standards and operational constraints. Oversee inspection and testing of HVAC, electrical, plumbing, fire protection, and airfield/terminal support systems in an active airport environment. Review and approve submittals, shop drawings, method statements, and Inspection we are a community of passionate professionals dedicated to delivering innovative solutions and creating collaborative environments that promote better project performance outcomes for our clients and partners. Our core purpose is to build, align, and coordinate high-performance teams around a \"project-first thinking culture.\" We foster a “one team” environment where every team member, from entry-level to senior management, plays a crucial role in our success. With a portfolio of over 1,000 projects for public, private, and nonprofit owners in buildings, infrastructure, and energy markets, we have a proven track record. 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Strategic Advisory team; Federal agencies; Congressional committees; State regulators; Industry associations; Financial institutions; Crypto native businesses; Government agencies; Financial authorities; Congressional staff; Policy communities", "domainKnowledge" : "Digital assets; Blockchain technology; Cryptocurrency; Financial crime prevention; Money laundering; Stablecoin legislation; FinCEN guidance; SEC jurisdiction; CFTC jurisdiction; State-level licensing; Federal frameworks; Key state regimes; NY BitLicense; State MTL frameworks; Digital asset economy", "domainList" : [ "digital-assets", "blockchain-technology", "cryptocurrency", "financial-crime-prevention", "money-laundering", "stablecoin-legislation", "fincen-guidance", "sec-jurisdiction", "cftc-jurisdiction", "state-level-licensing", "federal-frameworks", "key-state-regimes", "ny-bitlicense", "state-mtl-frameworks", "digital-asset-economy" ], "domainSpecificKnowledge" : [ "Digital assets", "Blockchain technology", "Cryptocurrency", "Financial crime prevention", "Money laundering", "Stablecoin legislation", "FinCEN guidance", "SEC jurisdiction", "CFTC jurisdiction", "State-level licensing", "Federal frameworks", "Key state regimes", "NY BitLicense", "State MTL frameworks", "Digital asset economy" ], "communicationSkills" : "Policy positions; Briefings; Public commentary; External representation; Executive meetings", "documentationSkills" : "Policy analysis; Regulatory updates; Congressional testimony preparation; Industry trend reports", "outcomesObjectives" : "Shape and respond to policy frameworks; Strengthen regulatory voice; Strengthen thought leadership; Drive product development; Drive client success; Drive compliance strategy; Position Elliptic as leading partner; Build trust in digital assets", "qualificationsBasic" : "5+ years experience in policy and regulatory affairs, Experience in US policy and regulatory engagement, Experience with federal and state regulators, Experience with Congressional offices, Experience with public sector stakeholders, Experience with crypto regulation, Experience with financial crime prevention, Experience with digital innovation, Experience with digital asset economy, Experience with FinCEN, Experience with SEC, Experience with CFTC, Experience with OCC, Experience with OFAC, Experience with state regulators, Experience with industry associations, Experience with blockchain technology, Experience with digital assets, Experience with regulatory compliance, Experience with government engagement, Experience with policy analysis, Experience with regulatory updates, Experience with industry trend reports, Experience with strategic relationships, Experience with federal agencies, Experience with Congressional committees, Experience with state-level regimes, Experience with NY BitLicense, Experience with state MTL frameworks, Experience working with federal agencies, Experience working with Congressional offices, Experience working with regulatory bodies, Experience working with intergovernmental institutions, Experience crafting policy positions, Experience crafting public commentary, Experience influencing regulatory outcomes, Experience with advocacy, Experience with collaborative engagement", "qualificationsPreferred" : "Former experience in federal regulatory body, Former experience in Congressional committee staff, Former experience in Treasury/FinCEN, Experience with stablecoins, Previous consulting experience, Previous advisory experience, Technical understanding of blockchain technology, Technical understanding of digital asset infrastructure, Experience developing training sessions, Experience delivering training sessions, Experience with international standard-setting bodies, Experience with FATF, Experience with Basel Committee", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Elliptic, we believe cryptocurrency will play a huge role in the future of value transfer, and we care deeply about helping to build this future. In order for cryptocurrency to flourish, it’s important to prevent criminal abuse of the technology. Elliptic is the global leader in detecting, preventing, and pursuing criminal activity in cryptocurrencies. Our clients include the world’s leading cryptocurrency exchanges, financial institutions and government agencies. Our unique platform gives us an unparalleled understanding of cryptocurrency capital flows, using a combination of network science and machine learning to aggregate and interpret vast quantities of transaction data. We provide anti-money laundering (AML) compliance software and investigative services to the leading participants in the cryptocurrency ecosystem. Customers rely on us to analyse more than $150bn of their transactions every month, and include cryptocurrency businesses, major financial institutions, and federal government agencies. The company has a presence in London, UK, New York City, Singapore and Tokyo. We are backed by SBI Group, Albion VC, Octopus Ventures, SignalFire, Paladin Capital, Santander InnoVentures, and Digital Currency Group. Are you passionate, enthusiastic, and looking for an opportunity to grow your career in sales? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you! The Impact You Will Have As Head of Policy and Regulatory Affairs – US, you will lead Elliptic’s public policy and regulatory engagement strategy across the United States, the most consequential jurisdiction shaping the future of digital assets. Based in Washington D.C. or New York, you will be Elliptic’s most senior voice on policy issues across the Americas, guiding our approach to engaging with federal and state regulators, policymakers, Congressional offices, and international standard setters. You will help shape regulatory outcomes across the evolving US landscape, including the Clarity Act, stablecoin frameworks, FinCEN guidance, SEC and CFTC jurisdiction, and state-level licensing regimes, while ensuring our strategy aligns with the rapidly evolving landscape of crypto regulation, financial crime prevention, and digital innovation. You will join a global, cross-functional team of regulatory specialists and subject matter experts, working at the forefront of engagement with governments, regulators, financial institutions, and crypto native businesses. In this commercially oriented role, you’ll act as a trusted advisor to existing and prospective clients, helping them navigate regulatory complexity, adopt Elliptic’s solutions with confidence, and meet their compliance objectives. Your policy insights will influence go-to-market strategies, support business development, and directly drive customer success, product-market fit, and revenue growth across the Americas. Your leadership will be instrumental in establishing Elliptic as the most trusted advisor for regulated institutions and public agencies seeking to understand and mitigate risks in the digital asset economy. Key Outcomes - Lead Elliptic’s strategic engagement with federal and state regulators, Congressional offices, and public sector stakeholders across the United States - Shape and respond to emerging crypto and digital asset policy frameworks, including stablecoin legislation, AML/CFT requirements, and digital asset classification - Strengthen Elliptic’s regulatory voice and thought leadership through policy advocacy, content creation, testimony preparation, and external representation - Advise and empower internal teams with regulatory insights and analysis to drive product development, client success, and compliance strategy - Position Elliptic as the leading technology partner for US government agencies and financial institutions building trust in digital assets What You Will Do - Serve as the primary subject matter expert on US policy, regulation, and government affairs related to digital assets and blockchain technology - Provide strategic advisory services to internal teams and external clients on regulatory compliance and government engagement - Develop thought leadership through authoritative content creation, including policy analysis, regulatory updates, Congressional testimony preparation, and industry trend reports - Work with our Strategic Advisory team to build and maintain strategic relationships with key stakeholders across federal agencies (FinCEN, SEC, CFTC, OCC, OFAC), Congressional committees, state regulators, and industry associations - Represent Elliptic at industry conferences, regulatory forums, Congressional briefings, and executive meetings with senior government and financial services leaders - Collaborate with product and engineering teams to provide expert guidance on regulatory requirements and institutional client needs - Advise on regulatory developments and market trends affecting digital asset policy and institutional adoption strategies - Support business development and enterprise sales processes with deep policy expertise and government relationship leverage - Contribute to cross-functional initiatives that accelerate responsible adoption of digital asset solutions within government and traditional finance - Build and maintain your professional profile through speaking engagements, media commentary, social media presence, and industry networking What You Will Achieve in the First 6 Months - Supported early customer engagements that demonstrate Elliptic’s regulatory expertise and strengthen confidence in our brand, and have been cited as a key expert resource by top prospects and customers - Delivered consistent, high-quality intelligence and policy insights to global stakeholders internally and externally - Established Elliptic as a credible and proactive voice in the US regulatory community - Work with our Strategic Advisory team to build upon our trusted relationships with at key regulators, Congressional offices, or (e.g., FinCEN, Treasury,) - Contributed visible US thought leadership content (publication, panel, consultation, or testimony) tied to Elliptic’s mission - Embedded the US as a critical contributor within the global Regulatory & Industry Affairs framework You Will Be a Great Fit Here If You - 10+ years of experience in regulatory affairs, public policy, government relations, or compliance, with a focus on financial services, digital assets, or public sector engagement - Deep understanding of the US digital asset regulatory landscape, including federal frameworks (SEC, CFTC, FinCEN, OCC, OFAC) and key state-level regimes (e.g., NY BitLicense, state MTL frameworks) - Experience working within or alongside federal agencies, Congressional offices, regulatory bodies, or intergovernmental institutions - Strong existing public-sector network across US financial authorities, Congressional staff, and policy communities - Exceptional communication skills, with experience crafting policy positions, briefings, and public commentary on complex legal and regulatory topics - Comfort working at the intersection of technology, law, and finance, including the regulatory applications of blockchain analytics and crypto asset compliance - Proven record of influencing regulatory outcomes through advocacy and collaborative engagement with policymakers and institutions - Passion for shaping the future of responsible crypto innovation, financial integrity, and regulatory clarity Bonus Points For - Former experience in a federal regulatory body, Congressional committee staff, or Treasury/FinCEN - Experience with stablecoins and their role in traditional finance and payments - Previous consulting or advisory experience in financial services or government affairs - Technical understanding of blockchain technology and digital asset infrastructure - Experience developing and delivering training and knowledge-sharing sessions - Experience working with international standard-setting bodies (FATF, Basel Committee) - Advanced degree in law, public policy, finance, economics, or related field - Professional qualifications in compliance or related fields (CAMS, CFA, FRM, etc.) - Experience in fintech, digital asset advisory, or crypto policy advocacy roles We know Diversity and Inclusion is much deeper than just hiring, but it is important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us.", "summaryDescription" : "Head of Policy and Regulatory Affairs – US at Elliptic. Skills: Digital Assets, Government Engagement, Financial Crime Prevention. Lead public policy engagement strategy. 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Since the 1990s, our ability to build new aviation and military systems and maintain the ones we already have has eroded. Today, the gap between what the nation needs to produce and what it is capable of producing is the largest it has been in generations. To help close that gap, Amca rapidly develops and manufactures new critical components and subsystems required to build and sustain the planes, military vehicles, and core infrastructure America needs. Today, we operate seven factories nationwide, including our advanced prototyping and testing headquarters in El Segundo, and deliver avionics, hydraulic, and electrical components for platforms such as the F-35, F-16, F/A-18, 737MAX, 787, A320neo, A321, Mk-48, and M1 Abrams. Overview You will own and stand up the manufacturing quality function at Protoshop, Amca’s R or. any individual who is granted U. S. permanent residence (\"Green Card\" holder); or. any individual who is granted status as a \"protected person\" under 8 U.S.C 1324b(a)(3). The Advanced Manufacturing Company of America prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law.", "summaryDescription" : "Quality Manager at Amca. Own manufacturing quality function. Stand up manufacturing quality function", "postedDate" : "2026-06-14T19:04:23.610", "createdAt" : "2026-06-14T19:04:23.610", "lastUpdated" : "2026-06-16T04:34:34.241", "ingestTimestamp" : "2026-06-14T19:04:23.610", "mongoId" : "6a2c91bf74d8ee00a098405b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Avionics", "Hydraulic components", "Electrical components" ], "skillCount" : 3, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 405.85986, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "69c94a889bc74574cbbb511b", "title" : "Policy Comms Manager, Policy Comms & External Affairs", "company" : "Amazon.com Services LLC", "industry" : "PR, Public Relations, global communications and community impact", "salary" : { "min" : 70000.0, "max" : 171400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, Virginia, USA", "locations" : [ "Arlington, Virginia, USA" ], "timestamp" : "2026-06-15T06:17:40.353", "fingerprint" : "9fbf075d011c944399124a8cd71b80036cb1e4768506f997d401b41dc399ad9a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3199461/apply", "externalId" : "6ac570cd-8439-4068-9c59-c7b04ec9d0e2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 7, "experienceLevel" : "Manager", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "majorSkills" : "Marketing, Growth, Communications", "majorSkillsList" : [ "Marketing", "Growth", "Communications" ], "coreResponsibilities" : "Develop and execute marketing strategies, Drive customer acquisition initiatives, Manage marketing campaigns, Analyze and report on growth metrics, Oversee brand strategy development, Collaborate with cross-functional teams", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "E-commerce marketing", "domainList" : [ "e-commerce-marketing" ], "domainSpecificKnowledge" : [ "E-commerce marketing" ], "qualificationsBasic" : "7+ years of experience in marketing or communications, Bachelor's degree in Marketing, Communications, or related field", "qualificationsPreferred" : "Master's degree in Marketing or MBA, Experience in a fast-paced tech environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon is seeking a self-motivated and high-judgment communications professional to join its Policy Communications and External Affairs team. The team is at the forefront of shaping communications around the most advanced technologies on the planet and helping advocate for policies that enable customer innovation. This role will drive awareness among key media and policy stakeholders of Amazon’s federal advocacy objectives. The right candidate possesses strong media relations and PR experience, is an expert at translating public policy topics into concise and well-written narratives, has experience supporting federal policy initiatives related to retail and technology, and has a demonstrated ability to work on cross-functional teams. The ideal candidate enjoys diving deep into public policy topics, understanding how technology and commerce are shaping and redefining our world, and engaging with policy, technology, and business media. They are motivated by a dynamic, collaborative, and highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. The successful candidate works effectively in a matrixed organization, builds strong working relationships, and maintains high standards under tight deadlines. The candidate must have excellent writing skills, experience driving proactive communications campaigns, and a track record of utilizing strong judgement in high pressure situations. This role may require periodic travel. Key job responsibilities • Work closely with public policy stakeholders to drive awareness of Amazon’s federal advocacy objectives • Understand Amazon’s retail business and policy priorities, with a finger on the pulse of industry trends and the evolving media landscape • Develop and drive communications plans, programs, and content in support of Amazon’s federal policy objectives • Establish and foster media relationships by serving as a trusted source and educator about Amazon • Provide communications counsel to business leaders • Work cross-functionally to plan and execute communications campaigns About the team The Policy Communications and External Affairs team is at the forefront of shaping communications around the most advanced technologies on the planet and helping advocate for policies that enable customer innovation. Basic Qualifications: - 7+ years of recent professional communications or public relations experience - Bachelor's degree - Communications experience with public policy issues in technology, business, or government Preferred Qualifications: - Experience working with national and beltway media - Experience working with third parties engaged in technology, retail, and commerce policy - Ability to dive deep into public policy and regulatory issues related to technology, AI, retail, and commerce - An entrepreneurial spirit, including ability to work independently - Strong strategic thinking and organizational skills - Outstanding attention to detail and ability to communicate complex topics effectively - Thrives in a collaborative environment and is willing to roll up their sleeves to get the job done - Strong judgement, a knack for diplomacy, and the confidence to engage and build consensus with functional leaders at all levels Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Arlington - 126,700.00 - 171,400.00 USD annually", "summaryDescription" : "Policy Comms Manager, Policy Comms & External Affairs at Amazon.com Services LLC. Skills: Marketing, Growth, Communications. Develop and execute marketing strategies. Drive customer acquisition initiatives", "postedDate" : "2026-06-13T18:37:38.060", "createdAt" : "2026-06-13T18:37:38.060", "lastUpdated" : "2026-06-15T06:17:40.353", "ingestTimestamp" : "2026-06-13T18:37:38.060", "mongoId" : "69c94a889bc74574cbbb511b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3199461/apply", "salaryAnnualMin" : 70000, "salaryAnnualMax" : 171400, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Marketing", "Growth", "Communications", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "E-commerce marketing" ], "skillCount" : 8, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 399.08444, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a204f292fd229c1183ef", "title" : "Senior Product Quality Manager", "company" : "Ōura", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Product Quality Manager in San Francisco, adjusted for the technology industry and company size." }, "location" : "San Francisco, CA, United States", "locations" : [ "San Francisco", "CA", "United States" ], "timestamp" : "2026-06-16T12:45:44.614", "fingerprint" : "cdf47391c9a45a50ad50d86fd32dcd6e9e5beebd79d34c6d194ad820b3944b43", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oura/jobs/4279727009", "externalId" : "4279727009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior Product Quality Manager to join our Supply Chain team in San Francisco, California. In this role, you are located at the crossroads of Oura Manufacturing, R&D, and Supply Chain. You will work alongside our design teams and process engineers, facilitating the development and eventual ramp of NPI programs, supporting the mission critical goal of developing high quality components and assemblies which are both manufacturable and scalable. You will champion the user experience by ensuring every ring shipped meets our rigorous standards for health accuracy and jewelry-like craftsmanship. Job requirements include setting up quality systems at contract manufacturers (CMs) to ensure good data is collected and analyzed for program critical decision making as well as creating long term strategies to help continuously improve the Oura Supply Chain. You will plan, develop and implement measurement methods, control plans, and other quality processes to help ensure the part and product quality - all the way from concept phase through high volume mass production in a complex, global scale supply chain. You will be a liaison between the CMs and designers, championing a culture of quality on behalf of Oura and our customers. You'll collaborate closely with our operations team and program managers to plan and execute each NPI build, while also shaping and refining both the process and the product. A strong background in manufacturing processes and design for manufacturing (DFM) is essential for success in this role. This is a US Hybrid role based in the San Francisco Bay Area, with an in-office requirement of three days per week. What you will do: Support New Product Introduction (NPI) through FATP development builds, ramp-up, mass production, and steady state expansion efforts Serve as the bridge between Design, Engineering, and Operations, translating complex technical risks into actionable business decisions to drive Oura’s quality initiatives Analyze build failure data to identify design and process marginalities, ensuring that yield loss is understood from a quality risk perspective, not just a volume perspective Lead build readiness reviews, focusing on quality deliverables such as equipment readiness, process qualification, and post-build quality data analysis to understand system level interactions and assembly tolerance stackups that drive design and process improvements Establish and enforce the standard for “premium” quality by defining cosmetic specifications, managing golden/limit samples, and aligning design, engineering, and factory teams on subjective criteria (fit, finish, and feel) early in the NPI process. Identify and effectively communicate design and process risks, using data-driven approaches to facilitate discussions and improvements across Oura teams and suppliers Analyze and evaluate data to establish appropriate sub-assembly / system level spec limits including cosmetic, dimensional, functional/reliability as well as establish process controls limits Validate that CM processes produce units that meet cosmetic, reliability, and functional design intent. You are a technical leader who refuses to compromise on the user experience. You understand that “shippable” isn't just about passing a functional test, but about meeting the high aesthetic and reliability standards our customers expect. We would love to have you on our team if you have: 7+ years of experience working in a Product Quality, Supplier Manufacturing, Manufacturing Quality Engineer, or Process Engineer role. Ideally seeking someone with strong mechanical process development and design understanding Experience in System Integration environments (FATP), bringing together mechanical enclosures, soft goods, and electronics into a final finished product. Experience with quality engineering in high volume hand held / wearable and/or consumer products manufacturing with high cosmetic standards Experience qualifying and auditing manufacturing processes including PSA/HAF attach, epoxy dispense/molding/curing, and solder/hotbar/laser weld Experience developing robust IQC / IPQC / OQC controls, including AOI / cosmetics, sampling plans, SOP/MSOP, user-based product testing, OBA, and dimensional control Understanding of quality principles and tools such as GRR, SPC, FA/CA, 8D, FMEA, and DOEs. Understanding of manufacturing principles and tools such as DFM, GD&T, and Six Sigma methodologies for variability reduction Self-driven and eager problem solver who thrives in demanding quick-paced environments Highly organized with the ability to clearly and succinctly communicate complex concepts through presentations and written communication, such as slide decks and email Able to set up systems to capture reliable and meaningful data to help drive critical process improvements and enhance product/component design Willingness to travel to domestically and internationally up to 40% Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. San Francisco Salary Range $172,550-$203,000 Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.", "summaryDescription" : "Senior Product Quality Manager at Ōura", "postedDate" : "2026-06-16T03:16:03.445", "createdAt" : "2026-06-16T03:16:03.445", "lastUpdated" : "2026-06-16T12:45:44.614", "ingestTimestamp" : "2026-06-16T03:16:03.445", "mongoId" : "6a30a204f292fd229c1183ef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 397.38208, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308086f292fd229c066ad1", "title" : "Senior Product Quality Manager", "company" : "Ōura", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Product Quality Manager in San Francisco, adjusted for the technology industry and company size." }, "location" : "San Francisco, CA, United States", "locations" : [ "San Francisco", "CA", "United States" ], "timestamp" : "2026-06-16T11:09:16.761", "fingerprint" : "0904be36498c84cc2c800c321f325f97ec67ed4412dfd2e06d0179c2f1404f6a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oura/jobs/4279727009", "externalId" : "4279727009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior Product Quality Manager to join our Supply Chain team in San Francisco, California. In this role, you are located at the crossroads of Oura Manufacturing, R&D, and Supply Chain. You will work alongside our design teams and process engineers, facilitating the development and eventual ramp of NPI programs, supporting the mission critical goal of developing high quality components and assemblies which are both manufacturable and scalable. You will champion the user experience by ensuring every ring shipped meets our rigorous standards for health accuracy and jewelry-like craftsmanship. Job requirements include setting up quality systems at contract manufacturers (CMs) to ensure good data is collected and analyzed for program critical decision making as well as creating long term strategies to help continuously improve the Oura Supply Chain. You will plan, develop and implement measurement methods, control plans, and other quality processes to help ensure the part and product quality - all the way from concept phase through high volume mass production in a complex, global scale supply chain. You will be a liaison between the CMs and designers, championing a culture of quality on behalf of Oura and our customers. You'll collaborate closely with our operations team and program managers to plan and execute each NPI build, while also shaping and refining both the process and the product. A strong background in manufacturing processes and design for manufacturing (DFM) is essential for success in this role. This is a US Hybrid role based in the San Francisco Bay Area, with an in-office requirement of three days per week. What you will do: Support New Product Introduction (NPI) through FATP development builds, ramp-up, mass production, and steady state expansion efforts Serve as the bridge between Design, Engineering, and Operations, translating complex technical risks into actionable business decisions to drive Oura’s quality initiatives Analyze build failure data to identify design and process marginalities, ensuring that yield loss is understood from a quality risk perspective, not just a volume perspective Lead build readiness reviews, focusing on quality deliverables such as equipment readiness, process qualification, and post-build quality data analysis to understand system level interactions and assembly tolerance stackups that drive design and process improvements Establish and enforce the standard for “premium” quality by defining cosmetic specifications, managing golden/limit samples, and aligning design, engineering, and factory teams on subjective criteria (fit, finish, and feel) early in the NPI process. Identify and effectively communicate design and process risks, using data-driven approaches to facilitate discussions and improvements across Oura teams and suppliers Analyze and evaluate data to establish appropriate sub-assembly / system level spec limits including cosmetic, dimensional, functional/reliability as well as establish process controls limits Validate that CM processes produce units that meet cosmetic, reliability, and functional design intent. You are a technical leader who refuses to compromise on the user experience. You understand that “shippable” isn't just about passing a functional test, but about meeting the high aesthetic and reliability standards our customers expect. We would love to have you on our team if you have: 7+ years of experience working in a Product Quality, Supplier Manufacturing, Manufacturing Quality Engineer, or Process Engineer role. Ideally seeking someone with strong mechanical process development and design understanding Experience in System Integration environments (FATP), bringing together mechanical enclosures, soft goods, and electronics into a final finished product. Experience with quality engineering in high volume hand held / wearable and/or consumer products manufacturing with high cosmetic standards Experience qualifying and auditing manufacturing processes including PSA/HAF attach, epoxy dispense/molding/curing, and solder/hotbar/laser weld Experience developing robust IQC / IPQC / OQC controls, including AOI / cosmetics, sampling plans, SOP/MSOP, user-based product testing, OBA, and dimensional control Understanding of quality principles and tools such as GRR, SPC, FA/CA, 8D, FMEA, and DOEs. Understanding of manufacturing principles and tools such as DFM, GD&T, and Six Sigma methodologies for variability reduction Self-driven and eager problem solver who thrives in demanding quick-paced environments Highly organized with the ability to clearly and succinctly communicate complex concepts through presentations and written communication, such as slide decks and email Able to set up systems to capture reliable and meaningful data to help drive critical process improvements and enhance product/component design Willingness to travel to domestically and internationally up to 40% Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. San Francisco Salary Range $172,550-$203,000 Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.", "summaryDescription" : "Senior Product Quality Manager at Ōura", "postedDate" : "2026-06-16T01:21:01.798", "createdAt" : "2026-06-16T01:21:01.798", "lastUpdated" : "2026-06-16T11:09:16.761", "ingestTimestamp" : "2026-06-16T01:21:01.798", "mongoId" : "6a308086f292fd229c066ad1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 393.37582, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aa5fb74d8ee00a06b6e9c", "title" : "Chargeback & Fraud Analyst", "company" : "Breeze Airways", "industry" : "Airline", "salary" : { "min" : 70500.0, "max" : 95500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Chargeback & Fraud Analyst in Cottonwood Heights, United States, adjusted for the Travel industry and company size." }, "location" : "Cottonwood Heights, Utah, United States", "locations" : [ "Cottonwood Heights", "Utah", "United States" ], "timestamp" : "2026-06-14T20:55:16.997", "fingerprint" : "9a85263e52d43f701b9d23027b229a028cefb6a354ca5f78ee9d81afe6976167", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/breezeairways/jobs/7767169003", "externalId" : "7767169003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cottonwood Heights", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.6134740,-111.8256464" } ], "locationText" : "Cottonwood Heights, Utah, United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Revenue protection", "Fraud detection", "Payment processing", "Dispute resolution", "Financial operations" ], "hardSkillsList" : [ "Chargeback analysis", "Fraud analysis", "Transaction research", "Data analysis" ], "softSkillsList" : [ "Ownership", "Transparency", "Problem-solving" ], "hardSkills" : [ { "name" : "Chargeback analysis", "level" : "intermediate" }, { "name" : "Fraud analysis", "level" : "intermediate" }, { "name" : "Transaction research", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership" }, { "name" : "Transparency" }, { "name" : "Problem-solving" } ], "majorSkills" : "Chargeback processing, Fraud prevention", "majorSkillsList" : [ "Chargeback processing", "Fraud prevention" ], "coreResponsibilities" : "Review chargeback claims, Investigate chargeback claims, Respond to chargeback claims, Research transactions, Gather evidence, Monitor chargeback trends, Conduct analysis, Identify root causes, Maintain compliance, Monitor transactions for fraud, Make approval decisions, Make decline decisions, Identify fraud patterns, Implement fraud strategies, Support fraud rule tuning, Liaise with fraud vendors, Resolve chargeback issues, Resolve fraud issues, Improve current processes, Establish best practices, Assist with reconciliations, Prepare monthly reports", "teamCollaboration" : "Cross-functional teams; Internal teams", "projectManagementSkills" : [ "Manage multiple projects" ], "domainKnowledge" : "Card network rules; Acquiring bank requirements", "domainList" : [ "card-network-rules", "acquiring-bank-requirements" ], "domainSpecificKnowledge" : [ "Card network rules", "Acquiring bank requirements" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Oral communication; Written communication", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "3-6 years dispute processing, 3-6 years financial operations, 3-6 years fraud prevention, Attention to detail, Organization skills, Time management skills", "qualificationsPreferred" : "Bachelor's in Accounting, Bachelor's in Finance, Bachelor's in Analytics, Equivalent industry experience, Airline experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! The Chargeback and Fraud Analyst within Fleet and Treasury supports a team tasked with executing on critical capital, financing, and strategic decisions to support the growth of Breeze Airways. The incumbent will be involved in liquidity management and revenue protection, customer payments processing, fraud detection and reconciliation, and special projects as required by the team. As part of the Fleet and Treasury team, they will get a view into how the growing balance sheet of a start-up airline is managed efficiently and effectively. Here's what you'll do Review, investigate and respond to chargeback claims by researching transactions and gathering compelling evidence to maximize dispute win rates Monitor chargeback trends and conduct analysis to identify root causes Maintain compliance with card network rules and acquiring bank requirements Monitor transactions for fraudulent activity, making informed approval or decline decisions Identify patterns and implement fraud detection strategies, support fraud rule tuning, and liaising with third-party fraud vendors as needed Partner with internal teams to resolve chargeback and fraud related issues, improve current processes and establish best practices across the organization Assist with customer payment processing reconciliations and dispute resolution Prepare standard monthly reports Other duties and responsibilities as determined by the senior executive team Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence Here's what you'll need to be successful Minimum Qualifications 3-6 years’ working experience in dispute processing, financial operations, or fraud prevention Strong attention to detail, organization, and time management skills Self-starter must have a positive attitude and strong desire for success Preferred Qualifications Bachelor’s degree in Accounting, Finance, Analytics or other related field from an accredited university or equivalent industry experience Airline experience Skills/Talents Collaborates across the organization to ensure alignment of stakeholder needs Demonstrated ability to manage multiple projects simultaneously Practices extreme ownership and transparency Proficient in Microsoft Office Suite Exemplifies Breeze’s safety culture, values, and mission Excellent oral and written communication skills Excellent problem-solving skills Ability to work with individuals and teams at all levels in the organization Perks of the Job Health, Vision and Dental Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match PTO Travel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Breeze Airways will never request your Social Security Number, Driver’s License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.com then click “Careers” at the bottom of the page.", "summaryDescription" : "Chargeback & Fraud Analyst at Breeze Airways. Skills: Chargeback processing, Fraud prevention. Review chargeback claims. Investigate chargeback claims", "postedDate" : "2026-06-11T20:14:27.088", "createdAt" : "2026-06-11T20:14:27.088", "lastUpdated" : "2026-06-14T20:55:16.997", "ingestTimestamp" : "2026-06-11T20:14:27.088", "mongoId" : "6a2aa5fb74d8ee00a06b6e9c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70500, "salaryAnnualMax" : 95500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Chargeback analysis", "Fraud analysis", "Transaction research", "Data analysis", "Ownership", "Transparency", "Problem-solving", "Chargeback processing", "Fraud prevention", "Revenue protection", "Fraud detection", "Payment processing", "Dispute resolution", "Financial operations", "Manage multiple projects", "Card network rules", "Acquiring bank requirements", "Microsoft Office" ], "skillCount" : 18, "jobCategory" : "other", "jobSubcategory" : "corporate", "dataQualityScore" : 0.8888889, "_score" : 390.0637, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Airline" }, { "id" : "6a2d003874d8ee00a0ab8afa", "title" : "Director, Policy and Legislation", "industry" : "Government", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director, Policy and Legislation in Regina, Canada, adjusted for government industry and director-level seniority." }, "location" : "Regina, SK", "locations" : [ "Regina, SK" ], "timestamp" : "2026-06-16T02:02:42.549", "fingerprint" : "b327e066672a0863c479b7abbbe0a589aa5285e3995021a36b783022a6ba1ff4", "source" : "jazzhr", "language" : "en", "externalId" : "owKl5jTL7V", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Regina", "state" : "Saskatchewan", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "50.4479733,-104.6158764" } ], "locationText" : "Regina, Saskatchewan, Canada", "experienceLevel" : "Director", "summaryDescription" : "Director, Policy and Legislation", "createdAt" : "2026-06-14T21:13:42.426", "lastUpdated" : "2026-06-16T02:02:42.549", "ingestTimestamp" : "2026-06-14T21:13:42.426", "mongoId" : "6a2d003874d8ee00a0ab8afa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Director", "dataQualityScore" : 0.44444445, "_score" : 389.56903, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305819f292fd229cf40433", "title" : "Lead, Public Policy, India", "company" : "Intuitive", "industry" : "Medical Device", "salary" : { "min" : 3500000.0, "max" : 5500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Public Policy role in Delhi, India, adjusted for the healthcare industry and company size." }, "location" : "Delhi, DL, IN", "locations" : [ "Delhi", "DL", "IN" ], "timestamp" : "2026-06-16T08:27:06.766", "fingerprint" : "903f1bdda7096e509259c05a3d32924f888854d90bd7098e24683302c3f1ca33", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Intuitive/744000132231119-lead-public-policy-india", "externalId" : "744000132231119", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Delhi", "state" : "Delhi", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.6138954,77.2090057" } ], "locationText" : "Delhi, Delhi, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Regulatory analysis", "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Public policy", "Government relations" ], "hardSkills" : [ { "name" : "Public policy", "level" : "intermediate" }, { "name" : "Government relations", "level" : "intermediate" } ], "majorSkills" : "Public policy, Regulatory compliance, India market", "majorSkillsList" : [ "Public policy", "Regulatory compliance", "India market" ], "coreResponsibilities" : "Develop and implement public policy strategies, Engage with government stakeholders, Monitor regulatory landscape, Advise internal teams on compliance, Manage legal risks, Ensure compliance with Indian regulations, Conduct legal research, Support business objectives", "teamCollaboration" : "Cross-functional teams; Internal stakeholders", "domainKnowledge" : "Indian regulatory environment; Public policy frameworks", "domainList" : [ "indian-regulatory-environment", "public-policy-frameworks" ], "domainSpecificKnowledge" : [ "Indian regulatory environment", "Public policy frameworks" ], "communicationSkills" : "Stakeholder communication", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Travel as needed", "qualificationsBasic" : "5+ years of relevant experience, Bachelor's degree", "qualificationsPreferred" : "Master's degree or JD, Experience in India", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. About The Role As a member of both Intuitive’s India team and the company’s Global Public Affairs (GPA) organization, you will shape and execute Intuitive’s government affairs strategy and engagement efforts across India. This role is responsible for advancing the company’s policy, regulatory, and stakeholder engagement priorities by building trusted relationships with policymakers, government officials and individuals at both state and central levels, trade associations, chambers of commerce, professional societies, and other influential stakeholder groups across India’s political and healthcare ecosystems. Key Responsibilities * Support the Senior Director, Head of Public Affairs, India, in developing, implementing, and executing national, state, and local government affairs strategies that advance Intuitive’s business and policy objectives. * Monitor, analyze, and communicate policy, regulatory, and political developments that may impact Intuitive’s business, providing timely insights and recommendations to local and global leadership teams. * Develop, cultivate, and maintain strong relationships with policymakers, government officials, trade associations, professional societies, healthcare stakeholders, and other key influencers relevant to Intuitive’s business. * Educate external stakeholders on Intuitive’s technology, policy priorities, and contributions to advancing healthcare innovation and patient outcomes. * Draft, review, and manage strategic communications and engagement materials, including briefing documents, talking points, policy submissions, position papers, FAQs, and executive correspondence. * Build strong partnerships with country leadership, including the General Manager and cross-functional teams such as Regulatory Affairs, Clinical Affairs, Market Access, Medical Affairs, Legal, and Commercial organizations, to ensure alignment on policy priorities and business objectives. * Collaborate closely with Public Affairs colleagues across the Asia-Pacific region and globally to advance coordinated advocacy efforts and strengthen Intuitive’s reputation among key stakeholders. * Support the development and execution of stakeholder engagement initiatives, policy campaigns, thought leadership programs, and strategic partnerships that further Intuitive’s business and public affairs objectives. * Manage and oversee government affairs agencies, consultants, trade associations, and other external partners to ensure effective execution of strategic priorities and measurable outcomes. * Represent Intuitive at industry associations, policy forums, government meetings, conferences, and other external engagements, serving as a credible and trusted company representative. * Ensure all public affairs activities, communications, and stakeholder engagements are aligned with broader corporate objectives, policy priorities, and compliance requirements. * Identify and secure strategic speaking opportunities for the Country General Manager and senior executives at government, healthcare, and industry events to elevate Intuitive’s visibility and thought leadership. ## Qualifications * Bachelor or Master’s degree. * 12+ years of experience in strategic government/public affairs, healthcare, or government at the state or federal level. * Deep knowledge of India’s political system; with experience in public policy strategy, implementation and engagement (optimally with respect to healthcare); or significant experience in a similar corporate role. * Knowledge of India’s healthcare policy, medical society and reimbursement systems is highly desirable. This includes familiarity with relevant Departments and Ministries, including DoP, MoHFW, MEITY, NDHM, Commerce, Finance, Niti Aayog, DPIIT, Indian Society of Oncology, Indian Association of Surgical Oncology, Association of Gynaecologic Oncologists of India and others; as well as the ability to advise senior leadership on key interactions with relevant stakeholders in this field regarding policy development. * Ability to clearly and concisely communicate complex policies and positions on behalf of Intuitive. * Ability to achieve success in a highly collaborative, fast-paced and team-oriented business environment, where results are dependent on a deep understanding of our business, the broader policy and health policy landscape, and the ability to identify risks and opportunities. * Superior speaking and writing skills (including presentation skills) brought to all tasks, including synthesizing ideas into materials and developing policy and project-oriented messaging, memos, speeches, talking points and other internal and external documents. * Excellent interpersonal and relationship-building skills. * Ability to effectively analyze, write and deliver information and explain, advocate and negotiate positions and issues to a broad spectrum of individuals. * Excellent organizational skills, especially ability to monitor and manage multiple projects simultaneously. * Demonstrated ability to work effectively in a highly matrixed organization, building strong relationships and collaborating with cross-functional stakeholders at the country, regional, and global levels. * Willingness and ability to travel within India, as well as regionally and to Intuitive’s global headquarters, as required. Leadership and Personal Attributes: * Be a collaborative individual able to advise and influence a wide range of internal and external audiences. * Demonstrate sound judgment and integrity and be known for building a working environment based on mutual respect and trust. * Be willing and able to work effectively in high-stress, high-pressure situations. * Be capable and willing to offer opinions and judgements while also being able to listen intently to, and build consensus with, others. * Be a strong team player – able to jump in on projects as needed that may be beyond your scope and committed to the success of your colleagues. * Superior management and organization skills, especially the ability to manage multiple projects and stakeholders simultaneously in a global, matrixed environment. * Ability to work independently and juggle multiple projects and deadlines and work with colleagues across multiple time zones. * Demonstrate energy and enthusiasm for Intuitive’s business and goals. ## Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.", "summaryDescription" : "Lead, Public Policy, India at Intuitive. Skills: Public policy, Regulatory compliance, India market. Develop and implement public policy strategies. Engage with government stakeholders", "postedDate" : "2026-06-15T15:15:07.000", "createdAt" : "2026-06-15T23:34:03.598", "lastUpdated" : "2026-06-16T08:27:06.766", "ingestTimestamp" : "2026-06-15T23:34:03.598", "mongoId" : "6a305819f292fd229cf40433", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Public policy", "Government relations", "Regulatory compliance", "India market", "Regulatory analysis", "Risk management", "Legal analysis", "Compliance oversight", "Indian regulatory environment", "Public policy frameworks" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 387.38297, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6960822f0937eae70e9c7ff0", "title" : "Quality and Insights Manager", "company" : "Home Group", "salary" : { "min" : 40000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Tyne and Wear-Newcastle upon Tyne-Newcastle upon Tyne (Strawberry Lane)", "locations" : [ "Tyne and Wear-Newcastle upon Tyne-Newcastle upon Tyne (Strawberry Lane)", "18.Jan.26, 11:59:00 PM", "242570, 242570, true" ], "timestamp" : "2026-06-15T11:57:45.075", "fingerprint" : "4b9f2cf4840138e705560c1bd8e964c5a6230bfec82b31df2e3b0287238c5c7d", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=242570", "externalId" : "242570", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Newcastle upon Tyne", "state" : "Tyne and Wear", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "54.9738474,-1.6131572" } ], "locationText" : "Newcastle upon Tyne, Tyne and Wear, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Audit analysis", "Feedback analysis", "Action planning", "Team management", "Coaching support", "Training program management", "Performance improvement", "Process management", "Standards management", "Needs spotting", "Customer voice integration" ], "hardSkills" : [ { "name" : "Audit analysis", "level" : "intermediate" }, { "name" : "Feedback analysis", "level" : "intermediate" }, { "name" : "Action planning", "level" : "intermediate" }, { "name" : "Team management", "level" : "intermediate" }, { "name" : "Coaching support", "level" : "intermediate" }, { "name" : "Training program management", "level" : "intermediate" }, { "name" : "Performance improvement", "level" : "intermediate" }, { "name" : "Process management", "level" : "intermediate" }, { "name" : "Standards management", "level" : "intermediate" }, { "name" : "Needs spotting", "level" : "intermediate" }, { "name" : "Customer voice integration", "level" : "intermediate" } ], "majorSkills" : "Quality assurance, Customer insights, Team leadership, Continuous improvement", "majorSkillsList" : [ "Quality assurance", "Customer insights", "Team leadership", "Continuous improvement" ], "coreResponsibilities" : "Build quality assurance framework, Manage quality assurance framework, Drive excellent customer outcomes, Drive brilliant colleague experience, Turn checks into insights, Turn audits into insights, Turn feedback into insights, Suggest actions from insights, Manage coaches, Support coaches, Manage trainer, Support trainer, Ensure training programme is insight-driven, Ensure coaching support is insight-driven, Improve performance, Help leaders understand performance, Help teams understand performance, Drive continuous improvement culture, Keep processes fresh, Keep standards fresh, Spot training needs, Put support in place, Make customer voice central", "teamCollaboration" : "Work with leaders; Work with team; Work with L&D", "domainKnowledge" : "Customer service; Regulated setting", "domainList" : [ "customer-service", "regulated-setting" ], "domainSpecificKnowledge" : [ "Customer service", "Regulated setting" ], "communicationSkills" : "Share feedback", "continuousLearning" : "Grow career support; Learning support", "innovationCreativity" : "Shape something new", "problemSolvingSkills" : "Analytical skills; Problem-solving skills", "outcomesObjectives" : "Drive changes that matter; Improve customer experiences; Ensure right service first time", "qualificationsBasic" : "Line management experience, Contact centre experience, Customer service environment experience, Quality management qualification, Auditing qualification, Equivalent experience in setting up quality assurance, Equivalent experience in managing quality assurance, Analytical skills, Problem-solving skills, Clear timely feedback skills, Communication skills, Influencing skills, Collaborative approach, Passion for coaching, Helping others grow, Build something new, Take people on journey", "qualificationsPreferred" : "Coaching and training a new team experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Quality & Insights Manager Newcastle upon Tyne, hybrid working minimum 2 days office based per week Permanent, full time (37.5 hpw) Earn £40,000 pa, with bril liant benefits! ‘Previous applicants need not apply’ Home, a place where you belong You know that great service doesn’t happen by accident. It’s built on care, consistency and a clear picture of how we’re doing. If you’ve ever thought “there’s a better way to do this” and wanted the space to make it happen, this could be your moment. We’re looking for someone who can bring quality assurance to life, not just in processes, but in how our colleagues work together, learn and grow. With experience of coaching and training a new team. You’ll be the person who spots what’s going well, sees where we can improve, and turns that into insight that will drive changes that really matter for our customers. You’ll join our friendly Customer Service Quality and Improvement team, where we work hard to make sure every customer gets the right service, first time. You’ll have the freedom to dig deep into the details to share insights and manage the actions that drive better customer experiences. What you’ll do Build and manage a simple, consistent quality assurance framework that works for everyone and drives excellent customer outcomes and brilliant colleague experience. Turn checks, audits and feedback into clear insights and suggested actions Manage and support a team of coaches and a trainer, ensuring the training programme and coaching support are insight-driven and focused on improving performance Work with leaders and team to help them understand how we are performing and drive a continuous improvement culture within the team Keep our processes and standards fresh, relevant and fit for the future Spot training needs quickly and working with our trainer along with L&D to put the right support in place Make sure the customer’s voice is at the heart of every change we make Why choose us Imagine finishing each day knowing you’ve made a real difference in our customers’ lives. That’s exactly what you’ll do here, working for a top 10 Great Place to Work in the UK! You’ll have space to grow, support to learn, and the chance to shape something brand new. What you bring Strong line management experience. Experience of working in a contact centre or customer service environment. A qualification in quality management, auditing, or equivalent experience in setting up or managing quality assurance in a regulated setting A curious mind with great analytical and problem-solving skills The confidence to share clear timely feedback that drives action Strong communication and influencing skills with a collaborative approach Passion for coaching and helping others grow Enthusiasm to build something new and take people on the journey with you Job details You’ll work Monday to Friday This is a hybrid role, and you’ll spend a minimum of 2 days in our One Strawberry Lane office, and the rest working from home A place where you belong We do our best work when we can be ourselves. That’s why inclusion and wellbeing shape our policies and daily practice. Our diversity networks, Multicultural, LGBTQIA+, Women, and Disability, along with peers and allies, help us thrive. Together we make Home Group a great place to work ! What’s in it for you? Enjoy 34 days leave (this includes bank holidays and a \"me day\"!), and the option to buy five days more (subject to criteria). 2 days paid volunteering Generous pension and 3x salary life insurance. Check more benefits online! Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies. 800+ discounts or cashback on shopping, holidays, and more. We’re a top 10 UK Wellbeing employer; our tools and support are here when you need them! Grow your career with us, we’ll help you take the next step. Ready to join us? Click APPLY NOW to see the Quality & Insights Manager job description , learn about us , and for help to apply . Don’t wait, roles can close early, so apply and take the first step towards making a difference. To let us know how we can help you shine in our process, email recruitment@homegroup.org.uk to discuss your reasonable adjustments. Newcastle upon Tyne (Strawberry Lane)", "summaryDescription" : "Quality and Insights Manager at Home Group. Skills: Quality assurance, Customer insights, Team leadership, Continuous improvement. Build quality assurance framework. 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Business units; Technology teams; State policymakers; Local policymakers; Industry associations; Alliance partners", "domainKnowledge" : "Cloud computing; Data center infrastructure; AI policy; State and local government", "domainList" : [ "cloud-computing", "data-center-infrastructure", "ai-policy", "state-and-local-government" ], "domainSpecificKnowledge" : [ "Cloud computing", "Data center infrastructure", "AI policy", "State and local government" ], "communicationSkills" : "Written communication; Oral communication; Executive communication", "documentationSkills" : "Policy documents", "problemSolvingSkills" : "Risk management; Opportunity identification", "outcomesObjectives" : "Promote cloud adoption; Advance infrastructure expansion", "qualificationsBasic" : "Bachelor's degree in relevant discipline, 7+ years public policy experience", "qualificationsPreferred" : "Experience with government officials, Experience working cross-functionally, Experience with written communication, Experience with oral communication, Knowledge of technology policy, Ability to interact at highest levels, Ability to understand technical aspects, Ability to synthesize policy documents, Ability to influence and negotiate", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Application deadline: Jun 13, 2026 Help shape the future of cloud and AI infrastructure policy in Pennsylvania, New Jersey, and Delaware Amazon is looking for a talented, innovative, and experienced individual to represent Amazon Web Services (AWS), the cloud computing business of Amazon, before state and local policymakers and senior government executives in Pennsylvania, New Jersey, and Delaware. This role on the AWS Public Policy team is focused on supporting our technology infrastructure and operations with critical emphasis on data center infrastructure policy, increasing adoption of cloud computing services throughout the region, and advancing other policy priorities across these states. You will address risks and opportunities for AWS and our customers at the state and local level. This position will achieve goals through a variety of tactics, including direct lobbying, managing consultants, leveraging AWS’s participation in key trade associations, and building coalitions that are critical to advancing AWS’s public policy and business objectives in the state and local government and education sectors. You will become familiar with all aspects of AWS’s businesses, and interface directly with relevant business units and technology and services teams at AWS to develop and execute effective government affairs advocacy strategies to create a policy environment that promotes cloud adoption and infrastructure expansion. Key job responsibilities - Assist in developing and executing government affairs advocacy objectives and public policy priorities for AWS in Pennsylvania, New Jersey, and Delaware. - Lead advocacy efforts on data center infrastructure policy in Pennsylvania. - Identify and communicate potential state and local public policy opportunities and threats; develop enhancement or mitigation strategies and policy positions for issues affecting the AWS business; manage and coordinate external advocacy efforts, outreach programs, and key initiatives in concert with AWS business objectives. - Facilitate high-level meetings between AWS executives and key stakeholders, including state and local policymakers and executives, industry associations, and alliance partners to promote and advocate the company’s public policy positions. - Leverage appropriate corporate membership opportunities in industry associations and policy organizations on behalf of AWS, and ensure appropriate utilization of outside consultants. Basic Qualifications: - Bachelor's degree in a relevant discipline (e.g. Law, Political Science, Public Policy, Public Affairs, Economic Development) - 7+ years of public policy, government relations, community relations, public affairs, corporate social responsibility, or equivalent experience Preferred Qualifications: - Experience in working directly with government officials and regulatory bodies - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization - Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive) - Strong knowledge of and background in advocacy and public policy development pertaining to technology issues, such as cloud computing, data center infrastructure, or AI policy at the state or local level. - Ability to effectively and comfortably interact at the highest corporate, state, and local government levels. - Ability to identify and understand key technical aspects pertaining to corporate operations in legislative and regulatory proposals, understand business implications, and synthesize policy documents for internal and external customers. - Ability to influence, negotiate with, and persuade others is required Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, , - 138,500.00 - 187,300.00 USD annually", "summaryDescription" : "Manager, Public Policy - Pennsylvania, AWS State and Local Public Policy at Amazon.com LLC. Skills: Public policy, Government relations, Data center policy. Develop and execute advocacy objectives. 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The Public Policy Manager will have the responsibility to develop and execute Amazon’s public policy efforts at the city level in New York City. You will work collaboratively with the Head of New York Policy and Amazon’s public policy and business teams to ensure alignment between business priorities and public policy goals. Key job responsibilities • Create and execute a government affairs strategy to support public policy goals in New York City. • Educate key city officials and agencies on a variety of policy areas. • Coordinate advocacy work with trade associations, consultants, and policy organizations. • Assess and anticipate public policy matters, oversee and execute external advocacy efforts, and drive key initiatives. • Assess and communicate potential government activities to the business, develop strategies and positions, and coordinate external advocacy efforts, outreach programs, and key initiatives in concert with business objectives. Basic Qualifications: - 8+ years of relevant public policy and advocacy experience - Bachelor's degree or equivalent Preferred Qualifications: - Experience in working directly with government officials and regulatory bodies - Experience with New York City government. - Experience interacting with government agencies on technology policy. - Expert understanding of the legislative and regulatory policy process and the technology industry. - Expert skills in advocacy and using spoken and written rhetoric to persuade and inform. - Strong written and verbal communication skills and experience creating and effectively delivering factual, relevant, and easily understandable talking points and other messaging. - Broad government relations strategy experience. - Ability to maintain the highest personal levels of ethical conduct, confidentiality, and integrity. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 152,300.00 - 206,100.00 USD annually", "summaryDescription" : "Manager, Public Policy at Amazon.com Services LLC. Skills: Public policy, Government affairs, Advocacy. Develop public policy efforts. Execute public policy efforts", "postedDate" : "2026-06-13T02:34:54.557", "createdAt" : "2026-06-13T02:34:54.557", "lastUpdated" : "2026-06-15T02:10:38.362", "ingestTimestamp" : "2026-06-13T02:34:54.557", "mongoId" : "69d140072beec4dd3ddbe36a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10383543/apply", "salaryAnnualMin" : 152300, "salaryAnnualMax" : 206100, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Public policy", "Advocacy", "Regulatory policy", "Legislative process", "Leadership", "Negotiation", "Critical thinking", "Government affairs", "Government affairs strategy", "External advocacy", "Policy development", "Government relations", "Technology policy" ], "skillCount" : 13, "jobCategory" : "other", "dataQualityScore" : 1.0, "_score" : 381.5206, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a305003f292fd229ceebc56", "title" : "Lead, Public Policy, India", "company" : "Intuitive", "industry" : "Medical Device", "salary" : { "min" : 3500000.0, "max" : 5500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Public Policy role in Delhi, India, adjusted for the healthcare industry and company size." }, "location" : "Delhi, DL, IN", "locations" : [ "Delhi", "DL", "IN" ], "timestamp" : "2026-06-16T06:00:44.828", "fingerprint" : "8e254907a18e7524abcf185fd3579662232882b470f237103fa2481a02e5a28f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Intuitive/744000132231119-lead-public-policy-india", "externalId" : "744000132231119", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Delhi", "state" : "Delhi", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.6138954,77.2090057" } ], "locationText" : "Delhi, Delhi, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "domainKnowledge" : "Regulatory requirements; Risk management; Legal analysis; Compliance oversight", "domainList" : [ "regulatory-requirements", "risk-management", "legal-analysis", "compliance-oversight" ], "domainSpecificKnowledge" : [ "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight" ], "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. About The Role As a member of both Intuitive’s India team and the company’s Global Public Affairs (GPA) organization, you will shape and execute Intuitive’s government affairs strategy and engagement efforts across India. This role is responsible for advancing the company’s policy, regulatory, and stakeholder engagement priorities by building trusted relationships with policymakers, government officials and individuals at both state and central levels, trade associations, chambers of commerce, professional societies, and other influential stakeholder groups across India’s political and healthcare ecosystems. Key Responsibilities * Support the Senior Director, Head of Public Affairs, India, in developing, implementing, and executing national, state, and local government affairs strategies that advance Intuitive’s business and policy objectives. * Monitor, analyze, and communicate policy, regulatory, and political developments that may impact Intuitive’s business, providing timely insights and recommendations to local and global leadership teams. * Develop, cultivate, and maintain strong relationships with policymakers, government officials, trade associations, professional societies, healthcare stakeholders, and other key influencers relevant to Intuitive’s business. * Educate external stakeholders on Intuitive’s technology, policy priorities, and contributions to advancing healthcare innovation and patient outcomes. * Draft, review, and manage strategic communications and engagement materials, including briefing documents, talking points, policy submissions, position papers, FAQs, and executive correspondence. * Build strong partnerships with country leadership, including the General Manager and cross-functional teams such as Regulatory Affairs, Clinical Affairs, Market Access, Medical Affairs, Legal, and Commercial organizations, to ensure alignment on policy priorities and business objectives. * Collaborate closely with Public Affairs colleagues across the Asia-Pacific region and globally to advance coordinated advocacy efforts and strengthen Intuitive’s reputation among key stakeholders. * Support the development and execution of stakeholder engagement initiatives, policy campaigns, thought leadership programs, and strategic partnerships that further Intuitive’s business and public affairs objectives. * Manage and oversee government affairs agencies, consultants, trade associations, and other external partners to ensure effective execution of strategic priorities and measurable outcomes. * Represent Intuitive at industry associations, policy forums, government meetings, conferences, and other external engagements, serving as a credible and trusted company representative. * Ensure all public affairs activities, communications, and stakeholder engagements are aligned with broader corporate objectives, policy priorities, and compliance requirements. * Identify and secure strategic speaking opportunities for the Country General Manager and senior executives at government, healthcare, and industry events to elevate Intuitive’s visibility and thought leadership. ## Qualifications * Bachelor or Master’s degree. * 12+ years of experience in strategic government/public affairs, healthcare, or government at the state or federal level. * Deep knowledge of India’s political system; with experience in public policy strategy, implementation and engagement (optimally with respect to healthcare); or significant experience in a similar corporate role. * Knowledge of India’s healthcare policy, medical society and reimbursement systems is highly desirable. This includes familiarity with relevant Departments and Ministries, including DoP, MoHFW, MEITY, NDHM, Commerce, Finance, Niti Aayog, DPIIT, Indian Society of Oncology, Indian Association of Surgical Oncology, Association of Gynaecologic Oncologists of India and others; as well as the ability to advise senior leadership on key interactions with relevant stakeholders in this field regarding policy development. * Ability to clearly and concisely communicate complex policies and positions on behalf of Intuitive. * Ability to achieve success in a highly collaborative, fast-paced and team-oriented business environment, where results are dependent on a deep understanding of our business, the broader policy and health policy landscape, and the ability to identify risks and opportunities. * Superior speaking and writing skills (including presentation skills) brought to all tasks, including synthesizing ideas into materials and developing policy and project-oriented messaging, memos, speeches, talking points and other internal and external documents. * Excellent interpersonal and relationship-building skills. * Ability to effectively analyze, write and deliver information and explain, advocate and negotiate positions and issues to a broad spectrum of individuals. * Excellent organizational skills, especially ability to monitor and manage multiple projects simultaneously. * Demonstrated ability to work effectively in a highly matrixed organization, building strong relationships and collaborating with cross-functional stakeholders at the country, regional, and global levels. * Willingness and ability to travel within India, as well as regionally and to Intuitive’s global headquarters, as required. Leadership and Personal Attributes: * Be a collaborative individual able to advise and influence a wide range of internal and external audiences. * Demonstrate sound judgment and integrity and be known for building a working environment based on mutual respect and trust. * Be willing and able to work effectively in high-stress, high-pressure situations. * Be capable and willing to offer opinions and judgements while also being able to listen intently to, and build consensus with, others. * Be a strong team player – able to jump in on projects as needed that may be beyond your scope and committed to the success of your colleagues. * Superior management and organization skills, especially the ability to manage multiple projects and stakeholders simultaneously in a global, matrixed environment. * Ability to work independently and juggle multiple projects and deadlines and work with colleagues across multiple time zones. * Demonstrate energy and enthusiasm for Intuitive’s business and goals. ## Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.", "summaryDescription" : "Lead, Public Policy, India at Intuitive", "postedDate" : "2026-06-15T15:15:07.000", "createdAt" : "2026-06-15T21:34:44.632", "lastUpdated" : "2026-06-16T06:00:44.828", "ingestTimestamp" : "2026-06-15T21:34:44.632", "mongoId" : "6a305003f292fd229ceebc56", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 379.41254, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69ec72e84c40e2acd1d0b676", "title" : "Early Learning Quality Initiatives Manager", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Austin, TX, adjusted for the government industry and the specific role responsibilities." }, "location" : "826941", "locations" : [ "826941", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-15T08:43:21.171", "fingerprint" : "87f0baa7f0de4fef6dc52cbc364694c79b45c943af01076514bd5b58663294c0", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34656", "externalId" : "34656", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Program compliance", "Policy development", "Procedure development", "Standard development", "Guideline development", "Rule development", "Law interpretation", "Regulation interpretation", "Program change recommendation", "Technical assistance delivery", "Performance monitoring", "Report preparation", "Research preparation" ], "softSkillsList" : [ "Leadership", "Problem-solving", "Critical thinking" ], "hardSkills" : [ { "name" : "Program compliance", "level" : "intermediate" }, { "name" : "Policy development", "level" : "intermediate" }, { "name" : "Procedure development", "level" : "intermediate" }, { "name" : "Standard development", "level" : "intermediate" }, { "name" : "Guideline development", "level" : "intermediate" }, { "name" : "Rule development", "level" : "intermediate" }, { "name" : "Law interpretation", "level" : "intermediate" }, { "name" : "Regulation interpretation", "level" : "intermediate" }, { "name" : "Program change recommendation", "level" : "intermediate" }, { "name" : "Technical assistance delivery", "level" : "intermediate" }, { "name" : "Performance monitoring", "level" : "intermediate" }, { "name" : "Report preparation", "level" : "intermediate" }, { "name" : "Research preparation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Problem-solving" }, { "name" : "Critical thinking" } ], "majorSkills" : "Quality initiatives management, Program compliance, Policy development", "majorSkillsList" : [ "Quality initiatives management", "Program compliance", "Policy development" ], "coreResponsibilities" : "Manage team, Lead quality initiatives, Ensure program compliance, Develop plans, Update policies, Update procedures, Update standards, Update guidelines, Update rules, Research laws, Interpret laws, Analyze laws, Recommend program changes, Deliver training, Deliver technical assistance, Collaborate with partners, Serve subject matter expert, Prepare reports, Prepare research, Represent agency, Perform other duties", "teamCollaboration" : "Cross-functional collaboration; Internal external partners", "projectManagementSkills" : [ "Quality improvement projects" ], "domainKnowledge" : "Childcare; Early learning; Texas Rising Star; Early childhood program; Early care education system", "domainList" : [ "childcare", "early-learning", "texas-rising-star", "early-childhood-program", "early-care-education-system" ], "domainSpecificKnowledge" : [ "Childcare", "Early learning", "Texas Rising Star", "Early childhood program", "Early care education system" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Training and development", "innovationCreativity" : "Innovative work environment", "problemSolvingSkills" : "Problem-solving; Analytical approach; Devise solutions", "outcomesObjectives" : "Achieve agency goals", "qualificationsBasic" : "Four years experience development, implementation, interpretation policies, One year administrative management supervisory capacity, Five years experience development, implementation, interpretation policies, One year six months administrative management supervisory capacity", "qualificationsPreferred" : "Direct experience administering overseeing early childhood program, Experience coordinating activities across organizations departments, Knowledge early care education system Texas, Ability evaluate problems develop alternative solutions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, TX, in the Child Care & Early Learning Division. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You are a motivated and organized leader with strong problem-solving skills, thriving on the challenge of supporting multiple quality improvement projects. You proactively identify and address obstacles, streamline processes, and maintain consistently high standards. Your excellent communication skills foster a transparent and collaborative environment, ensuring your team and leadership are well-informed and aligned. You build strong relationships with other teams to drive seamless cross-functional collaboration and cultivate a positive, productive, and innovative work environment. WHAT YOU WILL DO: The Early Learning Quality Initiatives Manager (Manager III - IV) performs complex to advanced (senior-level) managerial work administering the daily operations and activities of a business function, division, or department. Works under general to limited supervision, with moderate to considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Manage a team, lead quality initiatives including Texas Rising Star, and ensure program compliance to achieve agency goals within the Child Care & Early Learning Division. - Develop and update plans, policies, procedures, standards, guidelines, and rules for childcare and early learning quality initiatives, including Texas Rising Star. - Research, interpret, and analyze relevant laws and regulations, recommending program changes as needed. - Deliver training and technical assistance to local workforce boards on Texas Rising Star and quality initiatives. - Collaborate with internal and external partners to ensure program compliance, effective implementation, and performance monitoring. - Serve as a subject matter expert on childcare and early learning, preparing reports and research. - Represent the agency at meetings and conferences with federal, state, and local agencies or organizations. - Perform other duties as assigned. YOU QUALIFY WITH: - Manager III: Four years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year of which must have been in an administrative management or supervisory capacity. - Manager IV: Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. - Both Levels: Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Direct experience administering and overseeing services in an early childhood program that serve families and young children such as child care, Head Start, Early Head Start, or prekindergarten - Experience coordinating activities across organizations/departments in a collaborative, team environment - Knowledge of the early care and education system in Texas, including relevant rules, policies, procedures, and laws; and ability to devise solutions to complex problems using a critical and analytical approach - Skill in establishing and maintaining collaborative working relationships; excellent skills in written and verbal communication - Ability to evaluate problems, develop alternative solutions, plan, implement, and evaluate initiatives or program activities that impact many stakeholders. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $5,798.00 - $7,653.00/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Early Learning Quality Initiatives Manager at Texas Workforce Commission. Skills: Quality initiatives management, Program compliance, Policy development. Manage team. Lead quality initiatives", "createdAt" : "2026-06-14T08:34:11.848", "lastUpdated" : "2026-06-15T08:43:21.171", "ingestTimestamp" : "2026-06-14T08:34:11.848", "mongoId" : "69ec72e84c40e2acd1d0b676", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Program compliance", "Policy development", "Procedure development", "Standard development", "Guideline development", "Rule development", "Law interpretation", "Regulation interpretation", "Program change recommendation", "Technical assistance delivery", "Performance monitoring", "Report preparation", "Research preparation", "Leadership", "Problem-solving", "Critical thinking", "Quality initiatives management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Quality improvement projects", "Childcare", "Early learning", "Texas Rising Star", "Early childhood program", "Early care education system" ], "skillCount" : 30, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 378.62183, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c79a074d8ee00a09420c0", "title" : "Quality Manager", "company" : "Wedgewood Pharmacy", "industry" : "Pharma", "salary" : { "min" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Albany, OH", "locations" : [ "Albany", "OH" ], "timestamp" : "2026-06-15T04:50:55.006", "fingerprint" : "ab99cc85eec15fc25a856dab0405aa1b80cc53e339a00b0fd113f3fc986d2bb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/wedgewoodpharmacy/jobs/4258949009", "externalId" : "4258949009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Albany", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2275735,-82.2023695" } ], "locationText" : "Albany, Ohio, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Quality assurance", "Quality control", "Validation documents", "Product label changes", "Incoming materials quality", "Sample reserve program", "Vendor qualification", "Vendor maintenance", "Product testing status" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Quality control", "level" : "intermediate" }, { "name" : "Validation documents", "level" : "intermediate" }, { "name" : "Product label changes", "level" : "intermediate" }, { "name" : "Incoming materials quality", "level" : "intermediate" }, { "name" : "Sample reserve program", "level" : "intermediate" }, { "name" : "Vendor qualification", "level" : "intermediate" }, { "name" : "Vendor maintenance", "level" : "intermediate" }, { "name" : "Product testing status", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality assurance, Quality control, CGMP compliance, Regulatory inspections", "majorSkillsList" : [ "Quality assurance", "Quality control", "CGMP compliance", "Regulatory inspections" ], "coreResponsibilities" : "Prepare/review/approve controlled documents, Review/approve change controls, Review/approve executed validation documents, Assist leading regulatory inspections, Create annual product reviews, Review/approve product label changes, Oversee communication external laboratories, Oversee quality incoming materials, Oversee sample reserve program, Support Vendor Management program, Ensure direct reports allocated, Participate cross functional teams, Provide quarterly metrics/trends, Stay current applicable laws/regulations, Contribute development quality systems/procedures, Oversee Sterility Assurance", "teamCollaboration" : "Cross-functional teams; Internal audits; External audits", "domainKnowledge" : "cGMP; USP 795; USP 797; 503b manufacturing; Sterility assurance", "domainList" : [ "cgmp", "usp-795", "usp-797", "503b-manufacturing", "sterility-assurance" ], "domainSpecificKnowledge" : [ "cGMP", "USP 795", "USP 797", "503b manufacturing", "Sterility assurance" ], "documentationSkills" : "SOPs; Batch Records; Specifications; Protocols; Deviation reports; OOS investigations", "continuousLearning" : "Opportunities for growth; Career development; Tuition reimbursement; Internal promotion", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "OOS investigations", "outcomesObjectives" : "High-quality execution; Maintaining accuracy; Meeting stakeholder needs; Meeting regulator needs", "qualificationsBasic" : "Bachelor's Degree, 10+ years experience biotechiopharma/medical device/pharma, 7+ years quality experience, 7+ years managing staff, Held quality role batch disposition, Vast experience 21CFR Part 11 QMS, Experienced interfacing regulatory agencies, Prior experience QMS systems implementation, Prior experience auditing API brokers/manufacturers, Prior experience auditing contract manufacturing organizations, Prior experience auditing contract testing laboratories, Sterility experience", "qualificationsPreferred" : "CGMP, USP 795, USP 797, State Board of Pharmacy regulations, Section 503B of Federal FD&C Act", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health. We are seeking a Quality Manager to join our team. In this role, you will help support our mission by ensuring high-quality execution of daily responsibilities, maintaining accuracy, and contributing to a collaborative environment focused on patient care and continuous improvement. The Quality Manager is responsible for managing quality assurance and quality control processes and teams at the Albany 503b manufacturing facility. This includes oversight of all quality assurance and all quality control functions. This individual will participate in supporting and independently work through quality processes that reinforce the company’s values of customer focus, integrity, collaboration, and innovation while meeting the needs of our stakeholders and regulators. The Quality Manager leads and manages direct reports and ensures their activities occur in accordance with cGMP, USP 795, USP 797, State Board of Pharmacy regulations, Section 503B of Federal FD&C Act and company policies and procedures. The Basics Location: Albany, OH, Onsite Job Type: Full Time Schedule: Mon- Fri Compensation: The base pay range for this position starts at $110K base plus an annual bonus commensurate with the individual's experience and qualifications. Benefits: Eligible How You Will Make an Impact Prepare and/or review/approve controlled documents (e. g. SOP’s Batch Records, Specifications, Protocols, Deviation reports, OOS investigations) Review and approve change controls ensuring adequate justification, impact assessment and implementation plan. Review and approve executed validation documents ensuring specifications were met. Assist in leading all regulatory inspections of the site, including inspections from FDA and state Boards of Pharmacy. Create annual product reviews. Review and approve all required product label changes. Oversee communication and data exchange with all external laboratories regarding product testing status. Oversee the quality of incoming materials. Oversee the sample reserve program. Support Vendor Management program including qualification and maintenance of vendors. Ensure direct reports are efficiently and effectively allocated to support customer expectations and the needs of the business. Participate in cross functional teams in preparation for regulatory inspections, quality agreements, internal and external audits, validation activities and special projects. Provide quarterly metrics/trends to the General Manager and to the Quality Director. Stay current with applicable laws, federal and pharmacy regulations, and company quality standards. Contribute to the development, management, harmonization and improvement of quality systems and procedures to ensure compliance. Oversees Sterility Assurance What We Are Looking For Bachelor's Degree 10+ years’ experience in biotech/biopharma/medical device/pharma industry 7+ years’ working in progressively responsible positions in quality 7+ years’ experience managing staff and providing effective leadership to direct reports Have held a quality role that included batch disposition determination Have vast experience with 21CFR Part 11 compliant quality management systems. Experienced in interfacing with regulatory agencies (e. g. FDA) Have prior experience with QMS systems and implementation. Have prior experience in auditing and managing API brokers/manufacturers, contract manufacturing organizations and or contract testing laboratories. Sterility experience What You’ll Love About Wedgewood Competitive compensation and benefits Opportunities for growth and career development A supportive, team-first culture where your work matters The ability to make a real impact on animal health every day Medical, dental, vision and voluntary benefit coverages Company Paid Life Insurance and disability coverage 401(k) retirement plan with generous company contribution Paid time off that increases every year Tuition reimbursement opportunities Strong internal promotion and career development programs #hp Pay Range $110,000—$110,000 USD Why We Do What We Do At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued. Our Commitment to Inclusion Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.", "summaryDescription" : "Quality Manager at Wedgewood Pharmacy. Skills: Quality assurance, Quality control, CGMP compliance, Regulatory inspections. Prepare/review/approve controlled documents. Review/approve change controls", "postedDate" : "2026-06-14T03:54:10.281", "createdAt" : "2026-06-14T03:54:10.281", "lastUpdated" : "2026-06-15T04:50:55.006", "ingestTimestamp" : "2026-06-14T03:54:10.281", "mongoId" : "6a2c79a074d8ee00a09420c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Quality assurance", "Quality control", "Validation documents", "Product label changes", "Incoming materials quality", "Sample reserve program", "Vendor qualification", "Vendor maintenance", "Product testing status", "Leadership", "CGMP compliance", "Regulatory inspections", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "cGMP", "USP 795", "USP 797", "503b manufacturing", "Sterility assurance" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 375.17813, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2caf4574d8ee00a09d680c", "title" : "Manager, AI Safety and Security Policy", "industry" : "Legal", "salary" : { "min" : 165000.0, "max" : 235000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, AI Safety and Security Policy in Washington DC, adjusted for the technology industry and manager seniority." }, "location" : "Washington DC, DC", "locations" : [ "Washington DC, DC" ], "timestamp" : "2026-06-15T08:03:26.102", "fingerprint" : "2b098fda81a75dc53f8b85aa4b53d7b2e02dabba5493d8ca1ef660e2862b8c5f", "source" : "jazzhr", "language" : "en", "externalId" : "wycPEAFT6n", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington DC", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington DC, District of Columbia, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Regulatory requirements" ], "hardSkills" : [ { "name" : "Regulatory requirements", "level" : "intermediate" } ], "majorSkills" : "AI Safety, Security Policy", "majorSkillsList" : [ "AI Safety", "Security Policy" ], "coreResponsibilities" : "Manage AI safety policy, Manage security policy", "domainKnowledge" : "AI regulation", "domainList" : [ "ai-regulation" ], "domainSpecificKnowledge" : [ "AI regulation" ], "qualificationsBasic" : "AI safety and security policy experience", "summaryDescription" : "Manager, AI Safety and Security Policy. Skills: AI Safety, Security Policy. Manage AI safety policy. Manage security policy", "createdAt" : "2026-06-14T00:38:58.480", "lastUpdated" : "2026-06-15T08:03:26.102", "ingestTimestamp" : "2026-06-14T00:38:58.480", "mongoId" : "6a2caf4574d8ee00a09d680c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 235000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Regulatory requirements", "AI Safety", "Security Policy", "Risk management", "Legal analysis", "Compliance oversight", "AI regulation" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Manager", "dataQualityScore" : 0.5555556, "_score" : 374.08597, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c7b8374d8ee00a0949f81", "title" : "Quality Assurance Manager", "company" : "ThermalWorks LLC", "industry" : "Manufacturing", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Quality Assurance in the United States, adjusted for remote work and the manufacturing industry." }, "location" : "Remote - US", "locations" : [ "Remote - US" ], "timestamp" : "2026-06-16T02:28:27.969", "fingerprint" : "8a38d7c246620d98b3d0342e0a93a4c5b4e893dad67d5d0f28b559fa2a855bda", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/li-thermal-works/jobs/4257576009", "externalId" : "4257576009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Hydronic cooling, Chiller platforms, Data center infrastructure, HVAC, Mechanical systems, Controls integration, BASMS platforms", "professionalSkills" : [ "Quality control", "Quality assurance", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Assembly inspection", "Wiring inspection", "Piping inspection", "Commissioning inspection", "Service inspection", "Mechanical system assessment", "Equipment startup assessment" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Assembly inspection", "level" : "intermediate" }, { "name" : "Wiring inspection", "level" : "intermediate" }, { "name" : "Piping inspection", "level" : "intermediate" }, { "name" : "Commissioning inspection", "level" : "intermediate" }, { "name" : "Service inspection", "level" : "intermediate" }, { "name" : "Mechanical system assessment", "level" : "intermediate" }, { "name" : "Equipment startup assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality assurance, Mechanical systems, Data center infrastructure, Factory operations", "majorSkillsList" : [ "Quality assurance", "Mechanical systems", "Data center infrastructure", "Factory operations" ], "coreResponsibilities" : "Conduct factory walkthroughs, Identify quality concerns, Review assembly documentation, Review wiring documentation, Review piping documentation, Review commissioning documentation, Coordinate findings with factory leadership, Flag hold conditions, Document inspection outcomes, Provide written reports, Perform field QA/QC inspections, Verify equipment installation, Verify commissioning work, Verify service work, Assess mechanical system performance, Assess hydronic loop integrity, Assess refrigerant circuit health, Assess controls integration, Assess equipment startup, Coordinate site access, Coordinate scheduling, Generate inspection reports, Document findings, Document nonconformances, Document corrective actions, Track resolution status, Participate in QC meetings, Present findings and trends, Maintain log of open quality items, Track status through closure, Surface recurring field issues, Support development of inspection checklists, Support refinement of MOPs, Support refinement of SOPs, Support refinement of QA/QC documentation standards", "teamCollaboration" : "Factory leadership coordination; Field operations coordination; Tech support interface; Quality and service leadership", "domainKnowledge" : "Hydronic cooling; Chiller platforms; Data center infrastructure; HVAC systems; Mechanical systems; Cooling towers; Controls integration; Critical infrastructure", "domainList" : [ "hydronic-cooling", "chiller-platforms", "data-center-infrastructure", "hvac-systems", "mechanical-systems", "cooling-towers", "controls-integration", "critical-infrastructure" ], "domainSpecificKnowledge" : [ "Hydronic cooling", "Chiller platforms", "Data center infrastructure", "HVAC systems", "Mechanical systems", "Cooling towers", "Controls integration", "Critical infrastructure" ], "toolProficiency" : [ "BASMS platforms" ], "communicationSkills" : "Present findings; Written reports", "documentationSkills" : "Inspection reports; Nonconformance logs; Findings summaries; Quality documentation standards", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "50-65% travel", "qualificationsBasic" : "7+ years HVAC/mechanical systems experience, QA/QC experience on construction/commissioning/service projects, Read and interpret engineering drawings, Read and interpret submittals, Read and interpret MOPs, Read and interpret SOPs, Read and interpret EAPs, Written documentation skills", "qualificationsPreferred" : "Turbocor centrifugal chiller platforms experience, Dry cooler or adiabatic cooling systems familiarity, Presenting quality findings to management, Instructor-level training background, Technical mentorship background, Review RFIs experience, Review equipment submittals experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Opportunity ThermalWorks LLC is seeking an experienced Quality Assurance Manager to serve as the technical quality authority across our factory operations, customer field sites, and internal quality control function. This is a cross-functional, high-visibility role that sits at the intersection of manufacturing, field service, and quality leadership. The ideal candidate brings deep hands-on experience with mission-critical mechanical systems — particularly hydronic cooling, chiller platforms, and data center infrastructure — combined with the discipline and communication skills to document findings clearly and present them to leadership. This is not a desk role. The person in this seat will be in the factory, in the field, and in the meeting room. This role has a travel requirement of 50-65%. Key Responsibilities Include but are not limited to: Factory Quality (2–3 Visits per Production Cycle) Conduct structured walkthroughs of ThermalWorks manufacturing operations to identify quality concerns before units ship Review assembly, wiring, piping, and commissioning documentation against engineering specifications and approved submittals Coordinate findings with factory leadership and flag hold conditions requiring resolution prior to release Document inspection outcomes and provide written reports to the Director of Quality Field Quality Inspections Perform on-site QA/QC inspections at customer data center locations to verify ThermalWorks equipment installation, commissioning, and service work meets required standards Assess mechanical system performance against design intent including hydronic loop integrity, refrigerant circuit health, controls integration, and equipment startup Coordinate site access and scheduling with field operations leadership Generate structured inspection reports for each site visit, documenting findings, nonconformances, corrective actions required, and status of resolution Quality Control Meetings & Reporting Participate in internal QC meetings as the field and factory intelligence source, presenting findings and trends to quality and service leadership Maintain a running log of open quality items across factory and field, tracking status through closure Collaborate with the tech support group to surface recurring field issues that may indicate systemic quality or design concerns Support the development and refinement of inspection checklists, MOPs, SOPs, and QA/QC documentation standards Director of Quality Primary reporting relationship. Drives QC meeting participation, documentation standards, and quality findings escalation. Field Operations Coordinates site scheduling, field logistics, and alignment with field service teams during on-site inspections. Tech Support Interfaces on technical issue resolution, recurring fault patterns, and field support coverage. Factory Leadership Engages during factory visits for inspection coordination, build quality review, and pre-shipment hold authority. Education and Experience Required 7+ years of hands-on experience with commercial or mission-critical HVAC/mechanical systems including chillers, hydronic loops, cooling towers, and associated controls Demonstrated QA/QC experience on construction, commissioning, or service projects in data center or critical infrastructure environments Ability to read and interpret engineering drawings, submittals, MOPs, SOPs, and EAPs Strong written documentation skills — inspection reports, nonconformance logs, and findings summaries must be clear and actionable Willingness and ability to travel to factory and field sites on a regular basis Proficiency with BAS/BMS platforms for system verification during site inspections Preferred Experience with Turbocor centrifugal chiller platforms Familiarity with dry cooler or adiabatic cooling systems Prior experience presenting quality findings to management-level audiences Background in instructor-level training or technical mentorship Experience reviewing RFIs and equipment submittals This position is structured for a senior technical professional who wants more than a wrench and a work order. You will be the quality intelligence function for ThermalWorks — the person who sees our product built, sees it in the field, and has a seat at the table where quality decisions get made. Your findings carry weight. Your reports go to leadership. Your site visits carry the authority of the Quality Control function. ThermalWorks is a fast-growing manufacturer of adaptive dry cooling systems for hyperscale data center applications, operating within a vertically integrated infrastructure platform. This is a ground-floor opportunity to build a quality function that scales with the business. About Our Parent Company, Endeavour Endeavour is rethinking the infrastructure model for the benefit of all. Instead of relying on big, centralized systems that often leave communities locked into outdated networks, we are building an integrated technology stack using modular components that can be repeated and scaled. Operating as a purpose trust, we create a continual cycle of innovation by investing in breakthrough technologies to build faster, cleaner infrastructure for data, energy, materials, and water. We tackle the industry’s most complex challenges by deploying scalable, modular solutions across the AI ecosystem—including carbon-neutral energy and revolutionary data center cooling. Our team of passionate changemakers is driven by a shared mission to build regenerative systems that give back more than they take. To work at Endeavour is to collaborate with proven experts, cut through the unnecessary to get things done, and know you are making a lasting impact on people and the planet. Position: Quality Assurance Manager Full-Time or Part-Time: Full-Time Reports to: Director of Quality Location: Remote - US Contact: recruiting@endeavourii.com", "summaryDescription" : "Quality Assurance Manager at ThermalWorks LLC. Skills: Quality assurance, Mechanical systems, Data center infrastructure, Factory operations. Conduct factory walkthroughs. Identify quality concerns", "postedDate" : "2026-06-14T20:10:39.497", "createdAt" : "2026-06-14T20:10:39.497", "lastUpdated" : "2026-06-16T02:28:27.969", "ingestTimestamp" : "2026-06-14T20:10:39.497", "mongoId" : "6a2c7b8374d8ee00a0949f81", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Assembly inspection", "Wiring inspection", "Piping inspection", "Commissioning inspection", "Service inspection", "Mechanical system assessment", "Equipment startup assessment", "Leadership", "Quality assurance", "Mechanical systems", "Data center infrastructure", "Factory operations", "Quality control", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Hydronic cooling", "Chiller platforms", "HVAC systems", "Cooling towers", "Controls integration", "Critical infrastructure", "BASMS platforms" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 373.02753, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a90f292fd229cf52a62", "title" : "Junior Analyst, Risk Management", "company" : "Razorpay Software Private Limited", "industry" : "FinTech", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Analyst in the FinTech industry in India, adjusted for seniority and company size." }, "location" : "Payments", "locations" : [ "Payments" ], "timestamp" : "2026-06-16T09:03:04.936", "fingerprint" : "e1572a786f078277fa4be4c1b0f3c5718c73b20487602d4322db70115e382386", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/razorpaysoftwareprivatelimited/jobs/4703413005", "externalId" : "4703413005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Junior", "technicalSkills" : "MS Excel, Google Sheets", "professionalSkills" : [ "Chargeback operations", "Dispute management", "Data reconciliation", "MIS reporting" ], "hardSkillsList" : [ "Fraud dispute", "Transaction logs", "Settlement records", "Representment cases", "MIS reporting" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Fraud dispute", "level" : "intermediate" }, { "name" : "Transaction logs", "level" : "intermediate" }, { "name" : "Settlement records", "level" : "intermediate" }, { "name" : "Representment cases", "level" : "intermediate" }, { "name" : "MIS reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "UPI chargeback operations, URGCS portal, Dispute resolution", "majorSkillsList" : [ "UPI chargeback operations", "URGCS portal", "Dispute resolution" ], "coreResponsibilities" : "Maintain a daily tracker for open, pending, and, Validate and compile fraud dispute evidence packets, Gather transaction logs and switch-level confirmations, Coordinate with merchant for proof of fulfilment, Verify refund status, settlement records, Communicate resolution to the issuer, Prepare case files, Coordinate with acquiring bank and NPCI, Collect, review, and compile evidence, Build representment cases, Ensure all supporting documents meet NPCI guidelines, Maintain a structured repository of case files, Reach out to merchants proactively to obtain dispute, Liaise with acquiring bank’s chargeback desk, Update merchants and internal stakeholders on case progress, Prepare daily, weekly, and monthly MIS reports, Identify trends in dispute reasons, Flag recurring issues to the team lead, Contribute data for monthly business reviews, Follow all NPCI chargeback operating procedures, Follow Razorpay internal SOPs, Flag process gaps or portal issues, Propose solutions to improve efficiency, Support UAT and onboarding activities", "teamCollaboration" : "Merchants; Acquiring bank; Internal stakeholders; Cross-functional internal teams", "domainKnowledge" : "UPI ecosystem; NPCI rules; Chargeback reason codes; Dispute TATs; Representment guidelines; Acquiring bank processes; NPCI circulars; PCI-DSS; RBI guidelines; Payment aggregators; NPCI operating guidelines", "domainList" : [ "upi-ecosystem", "npci-rules", "chargeback-reason-codes", "dispute-tats", "representment-guidelines", "acquiring-bank-processes", "npci-circulars", "pci-dss", "rbi-guidelines", "payment-aggregators", "npci-operating-guidelines" ], "domainSpecificKnowledge" : [ "UPI ecosystem", "NPCI rules", "Chargeback reason codes", "Dispute TATs", "Representment guidelines", "Acquiring bank processes", "NPCI circulars", "PCI-DSS", "RBI guidelines", "Payment aggregators", "NPCI operating guidelines" ], "toolProficiency" : [ "URGCS portal", "MS Excel", "Google Sheets", "Freshdesk", "Jira Service Desk" ], "communicationSkills" : "Written communication", "documentationSkills" : "Evidence documentation", "problemSolvingSkills" : "Problem-solving mindset", "outcomesObjectives" : "Meet strict portal deadlines", "qualificationsBasic" : "Bachelor's degree in Commerce, Finance, Business Administration, or related field, 1–3 years of hands-on experience in UPI chargeback operations, Working knowledge of the URGCS portal, Understanding of the UPI ecosystem, Proficiency in MS Excel / Google Sheets, Ability to read and interpret transaction logs, settlement files, and switch reports, Familiarity with acquiring bank processes and NPCI circulars", "qualificationsPreferred" : "Prior experience working on the URGCS - UPI portal, Exposure to other payment dispute platforms, Knowledge of PCI-DSS, RBI guidelines on payment aggregators, or NPCI operating guidelines, Experience with ticketing or case management tools", "rawDescription" : "Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India maintain a daily tracker for open, pending, and closed cases. 2. Chargeback Types Handled Fraudulent / Unauthorised Transactions — validate and compile fraud dispute evidence packets. Technical Disputes (duplicate charges, incorrect amounts, processing errors) — gather transaction logs and switch-level confirmations. Merchant Disputes (non-delivery, service/quality issues) — coordinate with merchant for proof of fulfilment. Consumer Disputes — verify refund status, settlement records, and communicate resolution to the issuer. Pre-arbitration & Arbitration — prepare case files and coordinate with the acquiring bank and NPCI. 3. Evidence & Documentation Collect, review, and compile evidence (transaction receipts, screenshots, settlement data, merchant responses) to build strong representment cases. Ensure all supporting documents meet NPCI format and content guidelines before portal submission. Maintain a structured repository of case files for audit readiness. 4. Merchant & Stakeholder Coordination Reach out to merchants proactively to obtain dispute documentation within internal SLAs. Liaise with the acquiring bank’s chargeback desk for portal escalations or technical issues. Update merchants and internal stakeholders on case progress and outcomes. 5. MIS & Reporting Prepare daily, weekly, and monthly MIS reports on chargeback volumes, win rates, recovery amounts, and TAT adherence. Identify trends in dispute reasons and flag recurring issues to the team lead. Contribute data for monthly business reviews and NPCI compliance reporting. 6. Process Adherence & Improvement Follow all NPCI chargeback operating procedures and Razorpay internal SOPs. Flag process gaps or portal issues and propose solutions to improve efficiency or win rates. Support UAT and onboarding activities whenever URGCS portal features are updated. Required Qualifications & Skills Education Bachelor’s degree in Commerce, Finance, Business Administration, or a related field. Experience Analyst: 1–3 years of hands-on experience in UPI chargeback operations, preferably on the acquiring side. Technical & Domain Skills Working knowledge of the URGCS portal or willingness to learn it immediately upon joining. Understanding of the UPI ecosystem — NPCI rules, chargeback reason codes, dispute TATs, and representment guidelines. Proficiency in MS Excel / Google Sheets for MIS, data reconciliation, and tracker management. Ability to read and interpret transaction logs, settlement files, and switch reports. Familiarity with acquiring bank processes and NPCI circulars related to dispute management. Soft Skills High attention to detail — accuracy in case data and documentation is non-negotiable. Strong written communication for drafting representment narratives and merchant correspondence. Time management — ability to prioritise a high-volume queue and meet strict portal deadlines. Problem-solving mindset with a proactive approach to dispute resolution. Ability to collaborate effectively with merchants, banks, and cross-functional internal teams. Good to Have Prior experience working on the URGCS - UPI portal. Exposure to other payment dispute platforms (Visa VROL, Mastercard MATCH, RuPay dispute system). Knowledge of PCI-DSS, RBI guidelines on payment aggregators, or NPCI operating guidelines. Experience with ticketing or case management tools (Freshdesk, Jira Service Desk). Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter", "summaryDescription" : "Junior Analyst, Risk Management at Razorpay Software Private Limited. Skills: UPI chargeback operations, URGCS portal, Dispute resolution. Maintain a daily tracker for open, pending, and. Validate and compile fraud dispute evidence packets", "postedDate" : "2026-06-15T23:24:28.413", "createdAt" : "2026-06-15T23:24:28.413", "lastUpdated" : "2026-06-16T09:03:04.936", "ingestTimestamp" : "2026-06-15T23:24:28.413", "mongoId" : "6a305a90f292fd229cf52a62", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Fraud dispute", "Transaction logs", "Settlement records", "Representment cases", "MIS reporting", "Problem-solving", "UPI chargeback operations", "URGCS portal", "Dispute resolution", "Chargeback operations", "Dispute management", "Data reconciliation", "UPI ecosystem", "NPCI rules", "Chargeback reason codes", "Dispute TATs", "Representment guidelines", "Acquiring bank processes", "NPCI circulars", "PCI-DSS", "RBI guidelines", "Payment aggregators", "NPCI operating guidelines", "MS Excel", "Google Sheets", "Freshdesk", "Jira Service Desk" ], "skillCount" : 27, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 372.6049, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 124694, "totalPages" : 2494, "hasNext" : true, "hasPrevious" : false } }

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