Airbnb
Technology
ProgramManager,NorthAmericaPolicy
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“Program Manager, North America Policy at Airbnb. Skills: Policy programs, Campaign strategy, Stakeholder engagement, Process improvement. Support US & Canada Campaigns Director. Execute strategy and initiatives”
What You'll Achieve.
Drive measurable outcomes; Increase campaigns' efficiency
Industry & Context.
Identify operational roadblocks; Identify operational bottlenecks; Distill complex problems
Occasional office work, Attendance at offsites, Live in registered state
What They're Looking For.
Must Have
8+ years relevant experience, US or Canadian political/policy campaign work, Bachelor's Degree or equivalent experience, Exceptional organizational skills, Detail-oriented and process-driven, Ability to drive clarity, Expertise in strategy development, Ability to connect strategies to operational excellence, Ability to drive measurable outcomes, Thrives in fast-moving environments, Maintains focus under pressure, Maintains sound judgment under pressure, Natural coalition-builder, Able to build working relationships, Able to maintain working relationships, Able to distill complex problems, Able to drive outcomes, First-rate communication skills, Familiarity with North American legislative processes, Familiarity with North American regulatory processes, Familiarity with how policy is shaped, Familiarity with government affairs engagement, Familiarity with external counsel engagement, Familiarity with advocacy partners engagement
Nice to Have
Experience with policy programs, Experience with cross-functional programs, Experience with senior stakeholders, Experience without formal authority
What You'll Do.
Support US & Canada Campaigns Director
Execute strategy and initiatives
Coordinate with global and regional campaigns
Coordinate with cross functional partners
Drive strategy and analysis presentations
Own deliverable tracking
Lead measurement and reporting
Own development of policy programs
Own implementation of policy programs
Ensure consistency across regions
Ensure continuous improvement across regions
Drive communication between local teams
Drive communication between global leadership
Surface risks proactively
Surface opportunities proactively
Collaborate with campaign regions
Deliver regular reporting
Ensure campaign achievements recognized
Ensure campaign milestones recognized
Communicate campaign achievements
Communicate campaign milestones
Execute individual projects
Lead strategic initiatives
Engage senior internal stakeholders
Engage senior external stakeholders
Align senior stakeholders
Identify operational roadblocks
Identify operational bottlenecks
Make recommendations for process improvements
Increase campaigns' efficiency
Develop a culture of collaboration
Develop a culture of innovation
Perform administrative duties
Assist with anticipating day
Assist with prioritizing day
Conduct research on housing topics
Conduct research on policy points
Perform ROI assessments
How You'll Work.
Team & Collaboration
Cross-functional partners; Local campaign teams; Global leadership; Global campaign teams; External partners
Communication Scope
Strategy presentations; Regular reporting; Written communication; Oral communication
Process & Methodology
Program execution, Deliverable tracking, Measurement and reporting, Process management, Initiative execution
Full Job Description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s public policy team aims to work closely with politicians, regulators, and legislators to educate them about Airbnb and the “sharing” or “collaborative” economy, highlight the significant social and economic impact our business has on local areas, and showcase best practices from around the world. We want policy makers to understand the regulatory challenges that affect our host community and find solutions that are good for cities and our thriving local communities. We structure our work in local campaign groups, drawing on a wide range of tools and campaign disciplines - from detailed policy work, through high-impact partnerships, proactive media relations, community organizing, digital platforms and content, polling, and innovative data science and research. The Difference You Will Make: The Program Manager will support the priorities of the US & Canada Campaigns Director as they execute strategy and initiatives in coordination with global and regional campaigns and cross functional partners. A Typical Day: Partner with the US & Canada Campaign Director to drive strategy and analysis presentations, own deliverable tracking, and lead measurement and reporting of the priorities of the US & Canada policy team Own the development and implementation of policy programs ensuring consistency and continuous improvement across all regions of the team Drive clear lines of communication between local campaign teams and global leadership, proactively surfacing risks and opportunities Collaborate with each campaign region to deliver regular reporting and tracking (e. g. weekly reports,
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