RiskPolicy&StrategyManager

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. About The Team The ID Trust & Safety's Fraud Strategy team protects Grab Indonesia's financial ecosystem (OVO, Grab Payments, and Ofin) from fraud, including scams, promo abuse, and unauthorized transactions. As a high-ownership team, we manage end-to-end fraud prevention. We analyze emerging threats, write risk policies, and collaborate with cross-functional partners (Product, Engineering, Compliance) and regulators (OJK, BI) to minimize fraud losses. Get To Know The Role As Risk Policy & Strategy Manager, OVO, you will own OVO's fraud risk strategy and policy across the full payments lifecycle — cash-in, purchase, cash-out, transfer, and OVO Points. You are the accountable person for OVO's fraud OKRs: Promo Abuse Loss Rate, Account Takeover Incident Rate, Complaint Rate, and transaction Decline Rates. You will work closely with OVO's product, engineering, data, operations, and compliance teams. You will also serve as the OVO risk representative in external engagements — including regulatory discussions, internal/external audits, and cross-entity risk alignment across Grab, OVO, and Ofin. This is a senior individual contributor role with broad scope. You will be reporting to the Fraud Strategy Manager. This is an onsite role based in Jakarta. Critical Task You Will Perform * Strategy & Policy Ownership: Define and maintain the anti-fraud risk framework for OVO, targeting promo abuse, account takeovers, scams, and emerging fraud patterns. * Metric & OKR Accountability: Track and optimize core fraud metrics, including loss, incident, c