{ "count" : 37244, "data" : [ { "id" : "6a305688f292fd229cf2abbf", "title" : "Hospitality Customer Service – Hotel Reservations", "industry" : "SH", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Georgia", "locations" : [ "Georgia" ], "timestamp" : "2026-06-16T12:23:52.688", "fingerprint" : "2c2a955737efda5c1b61d92f4bc08e69c725ee9df1e9a591917271f2eefb1250", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/c97c0cdd-602d-4770-895d-e52062fb5750/apply", "externalId" : "c97c0cdd-602d-4770-895d-e52062fb5750", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "professionalSkills" : [ "Customer service" ], "majorSkills" : "Hotel reservations", "majorSkillsList" : [ "Hotel reservations" ], "coreResponsibilities" : "Assist clients booking hotels, Share hotel details, Manage reservation details, Update reservation details, Communicate professionally via phone, Communicate professionally via email, Communicate professionally via messaging", "domainKnowledge" : "Hotel booking", "domainList" : [ "hotel-booking" ], "domainSpecificKnowledge" : [ "Hotel booking" ], "toolProficiency" : [ "Booking system" ], "communicationSkills" : "Professional communication", "continuousLearning" : "Full training", "outcomesObjectives" : "Ensure smooth reservation process", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Hospitality experience, Customer service experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Hospitality Customer Service – Hotel Reservations (Remote) Remote (U.S.-Based) About the Role: Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. ## Key Responsibilities Assist clients in selecting and booking hotels Share accurate details on amenities, pricing, and availability Manage and update reservation details Communicate promptly and professionally via phone, email, or messaging ## Qualifications Strong communication and customer service skills Professional, detail-oriented, and self-motivated Basic computer skills and reliable internet connection Hospitality or customer service experience is a plus ## What We Offer Flexible remote schedule Full training and booking system access Supportive team environment Income-earning possibilities based on performance Travel discounts and perks ## Additional Information Apply today to help clients book their perfect stay with us!", "summaryDescription" : "Hospitality Customer Service – Hotel Reservations. Skills: Hotel reservations. Assist clients booking hotels. Share hotel details", "postedDate" : "2026-06-15T13:51:14.383", "createdAt" : "2026-06-15T13:51:14.383", "lastUpdated" : "2026-06-16T12:23:52.688", "ingestTimestamp" : "2026-06-16T03:23:12.593", "mongoId" : "6a305688f292fd229cf2abbf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel reservations", "Customer service", "Hotel booking", "Booking system" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 1575.1812, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305688f292fd229cf2ac1d", "title" : "Remote Hotel Booking Specialist (Customer Support)", "industry" : "SH", "salary" : { "min" : 45000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia" ], "timestamp" : "2026-06-16T11:55:49.923", "fingerprint" : "3b781d5efd0f79f21eb61b604a227fb9a1d8fa26ee18aa65e43cd1b607f421bc", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/9154dc5d-1c53-4951-8e05-e468db5a3361/apply", "externalId" : "9154dc5d-1c53-4951-8e05-e468db5a3361", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "coreResponsibilities" : "Assist clients with hotel research, Assist clients with reservations, Answer questions about hotel amenities, Answer questions about pricing, Answer questions about availability, Communicate with clients via phone, Communicate with clients via email, Communicate with clients via online messaging, Maintain accurate booking records, Maintain accurate client records, Participate in virtual training, Participate in team meetings, Stay informed on travel trends, Stay informed on partner offerings", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "continuousLearning" : "Virtual training", "qualificationsBasic" : "Reliable internet, Basic computer skills", "qualificationsPreferred" : "Travel experience helpful, Customer service experience helpful", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Remote | Flexible Schedule About the Role We are expanding and looking for motivated, people-focused individuals to join our team as Remote Hotel Booking Specialists. In this role, you’ll assist clients with researching, selecting, and booking hotel accommodations that match their travel needs. This is a fully remote opportunity with training provided — perfect for anyone who enjoys helping others, loves travel, and wants flexible work from home options. ## What You’ll Do Assist clients with hotel research and reservations Answer questions about hotel amenities, pricing, and availability Communicate with clients via phone, email, and online messaging Maintain accurate booking and client records Participate in virtual training and team meetings Stay informed on travel trends and partner offerings ## What We’re Looking For Strong communication and customer service skills Comfortable working independently in a remote setting Reliable internet and basic computer skills Positive attitude and willingness to learn Travel or customer service experience is helpful but not required ## What We Offer Work-from-home flexibility Full training and ongoing support Growth and income potential Travel discounts and industry perks Supportive, team-oriented environment", "summaryDescription" : "Remote Hotel Booking Specialist (Customer Support). Assist clients with hotel research. Assist clients with reservations", "postedDate" : "2026-06-15T13:50:18.714", "createdAt" : "2026-06-15T13:50:18.714", "lastUpdated" : "2026-06-16T11:55:49.923", "ingestTimestamp" : "2026-06-16T03:22:01.116", "mongoId" : "6a305688f292fd229cf2ac1d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 75000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel accommodations", "Travel trends" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 1031.2244, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db54d74d8ee00a0c91a38", "title" : "Customer Service Hospitality – Reservations", "industry" : "SH", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in the US hospitality industry, adjusted for remote work." }, "location" : "California", "locations" : [ "California" ], "timestamp" : "2026-06-15T22:26:01.802", "fingerprint" : "7048387c79f11db60bc6e0991810c2d37f1f95456a23d0d430563b3d14b87cc7", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/2cb217c2-2e36-414c-ab82-c7f0844eb1eb/apply", "externalId" : "2cb217c2-2e36-414c-ab82-c7f0844eb1eb", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "coreResponsibilities" : "Assist clients in selecting hotels, Assist clients in booking hotels, Share accurate details on amenities, Share accurate details on pricing, Share accurate details on availability, Manage reservation details, Update reservation details, Communicate promptly via phone, Communicate professionally via phone, Communicate promptly via email, Communicate professionally via email, Communicate promptly via messaging, Communicate professionally via messaging", "communicationSkills" : "Professional communication", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Hospitality experience, Customer service experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Customer Service Hospitality – Reservations Remote (U.S.-Based) About the Role: Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Key Responsibilities: Assist clients in selecting and booking hotels Share accurate details on amenities, pricing, and availability Manage and update reservation details Communicate promptly and professionally via phone, email, or messaging Qualifications: Strong communication and customer service skills Professional, detail-oriented, and self-motivated Basic computer skills and reliable internet connection Hospitality or customer service experience is a plus What We Offer: Flexible remote schedule Full training and booking system access Supportive team environment Income-earning possibilities based on performance Travel discounts and perks Apply today to help clients book their perfect stay with us!", "summaryDescription" : "Customer Service Hospitality – Reservations. Assist clients in selecting hotels. Assist clients in booking hotels", "postedDate" : "2026-06-13T17:42:58.753", "createdAt" : "2026-06-13T17:42:58.753", "lastUpdated" : "2026-06-15T22:26:01.802", "ingestTimestamp" : "2026-06-15T21:13:56.092", "mongoId" : "6a2db54d74d8ee00a0c91a38", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 1023.4771, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db54d74d8ee00a0c91a49", "title" : "Customer Service– Hotel Reservations", "industry" : "SH", "salary" : { "min" : 25000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Texas", "locations" : [ "Texas" ], "timestamp" : "2026-06-16T00:59:22.650", "fingerprint" : "3de1dafffcd838f1a0bbf5559ca346f53e633667faf7739512923e4c1054688a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/89fbbd83-b7c4-468b-83b3-68e216533c63/apply", "externalId" : "89fbbd83-b7c4-468b-83b3-68e216533c63", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Texas", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Texas, United States", "majorSkills" : "Customer Service, Customer Support, Customer Satisfaction", "majorSkillsList" : [ "Customer Service", "Customer Support", "Customer Satisfaction" ], "coreResponsibilities" : "Manage customer interactions, Assist clients with hotel reservation inquiries, Ensure seamless booking process, Deliver exceptional customer support", "domainKnowledge" : "Hotel reservations; Travel industry", "domainList" : [ "hotel-reservations", "travel-industry" ], "domainSpecificKnowledge" : [ "Hotel reservations", "Travel industry" ], "toolProficiency" : [ "CRM tools" ], "communicationSkills" : "Communication skills", "continuousLearning" : "Training; Access to booking tools", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Work independently", "qualificationsBasic" : "Customer Service skills, Customer Support skills, Customer Satisfaction skills, Customer Experience skills, Client relationships skills, Communication skills, Problem-solving skills, Interpersonal skills, CRM tools proficiency, Relevant technology proficiency", "qualificationsPreferred" : "Hospitality industry experience, Travel industry experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Role Description This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support. ## Qualifications Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction Experience in enhancing Customer Experience and maintaining excellent client relationships Exceptional communication, problem-solving, and interpersonal skills Proficiency in using customer relationship management (CRM) tools and relevant technology Capable of working independently in a remote environment Prior experience in the hospitality or travel industry is a plus ## What We Offer Flexible remote schedule Training and access to booking tools Supportive team culture Income-earning possibilities based on performance Travel discounts and perks ## Additional Information How to Apply: If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.", "summaryDescription" : "Customer Service– Hotel Reservations. Skills: Customer Service, Customer Support, Customer Satisfaction. Manage customer interactions. Assist clients with hotel reservation inquiries", "postedDate" : "2026-06-13T17:46:33.110", "createdAt" : "2026-06-13T17:46:33.110", "lastUpdated" : "2026-06-16T00:59:22.650", "ingestTimestamp" : "2026-06-14T22:13:49.431", "mongoId" : "6a2db54d74d8ee00a0c91a49", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 25000, "salaryAnnualMax" : 65000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Customer Service", "Customer Support", "Customer Satisfaction", "Hotel reservations", "Travel industry", "CRM tools" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 987.4928, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306065f292fd229cf8c19f", "title" : "Hospitality Coordinator- Student Placement", "company" : "Convene Hospitality Group", "industry" : "Hospitality", "salary" : { "min" : 28500.0, "max" : 37000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Hospitality Coordinator in Manchester, UK, adjusted for mid-seniority and full-time employment." }, "location" : "Manchester (etc.venues)", "locations" : [ "Manchester (etc.venues)" ], "timestamp" : "2026-06-16T08:01:41.730", "fingerprint" : "594a7eb516d6bd8ebbbdba9f1bc24ac5016c8100e2b9c84df23a7e4525bcdcdd", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/convene/jobs/8007386", "externalId" : "8007386", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "professionalSkills" : [ "Customer service", "Event coordination", "Vendor management" ], "hardSkillsList" : [ "Scheduling", "Budget management", "Record keeping" ], "hardSkills" : [ { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" } ], "majorSkills" : "Hospitality operations, Student placement, Coordination", "majorSkillsList" : [ "Hospitality operations", "Student placement", "Coordination" ], "coreResponsibilities" : "Coordinate student placements, Manage hospitality operations, Liaise with external partners, Maintain operational records, Assist with event planning, Support daily operational tasks, Ensure compliance with policies, Provide excellent customer service", "teamCollaboration" : "Cross-functional teams; External partners", "projectManagementSkills" : [ "Coordination" ], "domainKnowledge" : "Hospitality industry; Student placement programs", "domainList" : [ "hospitality-industry", "student-placement-programs" ], "domainSpecificKnowledge" : [ "Hospitality industry", "Student placement programs" ], "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "Interpersonal communication", "documentationSkills" : "Record keeping", "problemSolvingSkills" : "Troubleshooting operational issues", "qualificationsBasic" : "Bachelor's degree or equivalent experience, 1-2 years of relevant experience, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Experience in event planning, Familiarity with CRM software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Hospitality Coordinator- Student Placement, Manchester, UK Please note: candidates must currently reside in the UK and be able to work in the UK without sponsorship. Ready to step into the world of high-end meeting and event planning? At Convene Hospitality Group (CHG) we are looking for a Hospitality Coordinator who thrives on making things happen. As the connector of the dots, you’ll partner with our Event Production Managers to see every event through from concept to 'wow.' You are hospitality through and through—meaning you care just as much about the behind-the-scenes execution as you do about the first hello. What will you do: The Hospitality Coordinator supports many aspects of the meetings and offerings at a dedicated location in accordance with Convene’s vision, mission, and values, including our core principles. Effectively communicate via verbal and written correspondence with all levels of employees and clients, exhibiting GRIT in all interactions Work dynamically and prioritize departmental functions to meet deadlines Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner Enter and input visitors Problem-solving/requests at the desk Liaison with the Operations Team along with WP-Members; assist with Robin (Room Booking) reservations, catering orders, building requests (badges, tickets, work orders), sorting/delivering mail set-up and breakdown, and support during peak periods Assist with the coordination for the setup and execution of all functions with the Service, Production, Technology, Customer Success, and Culinary departments Keep the Welcome Desk clean/organized; responsible for badge printing and stocking of materials Keep the coat room clean/organized Orchestrate and set up Surprise & Delights for WP-Members and/or Site Tours Order office supplies Check-in guests with proxy, click and show the reception/nourish area Escort meetings, guests when needed Manage lost and found Building Requests- Cleaning Assist the Conference & Events Manager and Chef with scheduling and administrative responsibilities Create and maintain positive relationships with building management and landlord partners Develop and maintain positive client relationships Ensure Standard Operating Procedures and Brand Standards are being adhered to and support any updates accordingly when applicable Platform use in: Salesforce WXM Portal, ProxyClick, Envoy, GoParrot, Square, Robin, ZenDesk, Microsoft (*Word, PowerPoint, Excel), and Outlook What We Look For: Ability to work effectively with clients Flexible and long hours are sometimes required Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping Ability to stand, sit, or walk for an extended period of time Basic knowledge of Audio/Visual equipment set up and usage Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.", "summaryDescription" : "Hospitality Coordinator- Student Placement at Convene Hospitality Group. Skills: Hospitality operations, Student placement, Coordination. Coordinate student placements. Manage hospitality operations", "postedDate" : "2026-06-15T23:25:02.532", "createdAt" : "2026-06-15T23:25:02.532", "lastUpdated" : "2026-06-16T08:01:41.730", "ingestTimestamp" : "2026-06-15T23:25:02.532", "mongoId" : "6a306065f292fd229cf8c19f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Scheduling", "Budget management", "Record keeping", "Hospitality operations", "Student placement", "Coordination", "Customer service", "Event coordination", "Vendor management", "Hospitality industry", "Student placement programs", "Microsoft Office Suite" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 771.9245, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30516bf292fd229cf00313", "title" : "Hospitality Coordinator- Student Placement", "company" : "Convene Hospitality Group", "industry" : "Hospitality", "salary" : { "min" : 28500.0, "max" : 37500.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Hospitality Coordinator in Manchester, UK, adjusted for mid-seniority and full-time employment." }, "location" : "Manchester (etc.venues)", "locations" : [ "Manchester (etc.venues)" ], "timestamp" : "2026-06-16T06:55:26.691", "fingerprint" : "13eaadfcad3159c192d50fa4d3763831bbbb83d8af305b4da887746bbeba3703", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/convene/jobs/8007386", "externalId" : "8007386", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "professionalSkills" : [ "Customer service", "Event coordination", "Vendor management" ], "hardSkillsList" : [ "Scheduling", "Budget management", "Record keeping" ], "hardSkills" : [ { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" } ], "majorSkills" : "Hospitality operations, Student placement, Coordination", "majorSkillsList" : [ "Hospitality operations", "Student placement", "Coordination" ], "coreResponsibilities" : "Coordinate student placements, Manage hospitality operations, Liaise with students and host organizations, Maintain student records, Assist with event planning and execution, Provide support to students during placements, Gather feedback from students and organizations, Ensure compliance with placement agreements", "teamCollaboration" : "Cross-functional teams; Host organizations; Students", "projectManagementSkills" : [ "Coordination" ], "domainKnowledge" : "Hospitality industry; Student placement programs", "domainList" : [ "hospitality-industry", "student-placement-programs" ], "domainSpecificKnowledge" : [ "Hospitality industry", "Student placement programs" ], "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "Interpersonal communication", "documentationSkills" : "Record keeping", "problemSolvingSkills" : "Troubleshooting placement issues", "outcomesObjectives" : "Successful student placements; Positive student experience; Strong host organization relationships", "qualificationsBasic" : "Bachelor's degree or equivalent experience, 1-2 years of relevant experience, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Experience with event planning software, Familiarity with CRM systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Hospitality Coordinator- Student Placement, Manchester, UK Please note: candidates must currently reside in the UK and be able to work in the UK without sponsorship. Ready to step into the world of high-end meeting and event planning? At Convene Hospitality Group (CHG) we are looking for a Hospitality Coordinator who thrives on making things happen. As the connector of the dots, you’ll partner with our Event Production Managers to see every event through from concept to 'wow.' You are hospitality through and through—meaning you care just as much about the behind-the-scenes execution as you do about the first hello. What will you do: The Hospitality Coordinator supports many aspects of the meetings and offerings at a dedicated location in accordance with Convene’s vision, mission, and values, including our core principles. Effectively communicate via verbal and written correspondence with all levels of employees and clients, exhibiting GRIT in all interactions Work dynamically and prioritize departmental functions to meet deadlines Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner Enter and input visitors Problem-solving/requests at the desk Liaison with the Operations Team along with WP-Members; assist with Robin (Room Booking) reservations, catering orders, building requests (badges, tickets, work orders), sorting/delivering mail set-up and breakdown, and support during peak periods Assist with the coordination for the setup and execution of all functions with the Service, Production, Technology, Customer Success, and Culinary departments Keep the Welcome Desk clean/organized; responsible for badge printing and stocking of materials Keep the coat room clean/organized Orchestrate and set up Surprise & Delights for WP-Members and/or Site Tours Order office supplies Check-in guests with proxy, click and show the reception/nourish area Escort meetings, guests when needed Manage lost and found Building Requests- Cleaning Assist the Conference & Events Manager and Chef with scheduling and administrative responsibilities Create and maintain positive relationships with building management and landlord partners Develop and maintain positive client relationships Ensure Standard Operating Procedures and Brand Standards are being adhered to and support any updates accordingly when applicable Platform use in: Salesforce WXM Portal, ProxyClick, Envoy, GoParrot, Square, Robin, ZenDesk, Microsoft (*Word, PowerPoint, Excel), and Outlook What We Look For: Ability to work effectively with clients Flexible and long hours are sometimes required Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping Ability to stand, sit, or walk for an extended period of time Basic knowledge of Audio/Visual equipment set up and usage Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.", "summaryDescription" : "Hospitality Coordinator- Student Placement at Convene Hospitality Group. Skills: Hospitality operations, Student placement, Coordination. Coordinate student placements. Manage hospitality operations", "postedDate" : "2026-06-15T23:20:32.341", "createdAt" : "2026-06-15T23:20:32.341", "lastUpdated" : "2026-06-16T06:55:26.691", "ingestTimestamp" : "2026-06-15T23:20:32.341", "mongoId" : "6a30516bf292fd229cf00313", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Scheduling", "Budget management", "Record keeping", "Hospitality operations", "Student placement", "Coordination", "Customer service", "Event coordination", "Vendor management", "Hospitality industry", "Student placement programs", "Microsoft Office Suite" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 771.6847, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309ab8f292fd229c0ec8fb", "title" : "Area Reservations Agent", "company" : "Auberge Collection", "industry" : "Hospitality", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Area Reservations Agent in Kennebunk, United States, adjusted for the hospitality industry and company size." }, "location" : "Kennebunk, ME, United States", "locations" : [ "Kennebunk", "ME", "United States" ], "timestamp" : "2026-06-16T15:42:52.397", "fingerprint" : "5dfd2faf8ed75d6d8a2b7ad0bae3b4c52c49cf8d1934919318fedf70b1a828aa", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AubergeCollection/744000132269636-area-reservations-agent", "externalId" : "744000132269636", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kennebunk", "state" : "Maine", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.3719215,-70.5281220" } ], "locationText" : "Kennebunk, Maine, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Assist guests with reservations, Provide information about services, Handle guest inquiries, Process reservations, Manage booking modifications, Confirm reservation details, Upsell services, Maintain reservation system accuracy", "teamCollaboration" : "Coordinate with departments; Support guest services team", "domainKnowledge" : "Hospitality industry; Reservation systems", "domainList" : [ "hospitality-industry", "reservation-systems" ], "domainSpecificKnowledge" : [ "Hospitality industry", "Reservation systems" ], "communicationSkills" : "Guest communication", "problemSolvingSkills" : "Handle guest issues", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "A beloved local landmark for over 150 years, White Barn Inn, Auberge Collection is synonymous with warm New England hospitality, rustic charm, and uncompromising attention to detail. Just a 90-minute drive north of Boston in the charming coastal town of Kennebunk, Maine, the 28-room property is renowned as one of the country’s most distinctive getaways offering supreme levels of quality, luxury, and gracious service. The hotel's four waterfront cottages and one-of-a-kind houseboat boast coastal views and access to White Barn Marina. Amenities include an outdoor infinity pool, coastal views, an award-winning spa, two restaurants, convenient access to fine shopping and art galleries in Kennebunkport, as well as a variety of experiences from bike riding to local apple orchards to traditional Maine lobster bakes. The White Barn Restaurant, a culinary legend, Forbes Five Star and AAA Five Diamond fine dining destination, offers seasonal, contemporary New England cuisine while the new Little Barn is a casual eatery highlighting the local Maine farmstead and fisheries to the table in flavorful, approachable dishes. In summer 2020, White Barn Inn unveiled a property-wide redesign led by New York-based [Jenny Wolf Interiors](https://jennywolfinteriors.com/) that refreshed guest rooms and public spaces with playful contemporary touches and elements from local Maine purveyors. For more information: [auberge.com/whitebarninn](https://aubergeresorts.com/whitebarninn/) Follow White Barn Inn on [Facebook](https://www.facebook.com/whitebarnauberge) and [Instagram](https://www.instagram.com/whitebarnauberge/?hl=en) @WhiteBarnAuberge Embark on an extraordinary journey as a Reservations Agent across The White Barn Inn, Mayflower Inn & Spa, Wildflower Farms & The Vanderbilt where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. * Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. * Responding to guests’ inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. * Maintaining complete knowledge of the resorts and other information including the following: * All resort facilities/services offered and hours of operation * All accommodations, layout, décor, attributes and locations * All studio rates, special packages and promotions * All spa treatments and offerings, their benefits and costs * Daily stats, including availability * Entertainment/special events scheduled on property and in the area * Directions to the resort from airports and other major landmarks * General info, descriptions and directions for local services, restaurants, wineries and points of interests. * Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. * Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. * Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts’ offerings. ## Qualifications * Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. * Ability to create professional business letter correspondence. * Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest * Ability to work cohesively with other departments and co-workers as part of a team. ## Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. WBI Operations LLC is an Equal Opportunity Employer, M/F/D/V. WBI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WBI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.", "summaryDescription" : "Area Reservations Agent at Auberge Collection. Assist guests with reservations. Provide information about services", "postedDate" : "2026-06-15T19:08:48.000", "createdAt" : "2026-06-16T03:36:16.922", "lastUpdated" : "2026-06-16T15:42:52.397", "ingestTimestamp" : "2026-06-16T03:36:16.922", "mongoId" : "6a309ab8f292fd229c0ec8fb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hospitality industry", "Reservation systems" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 657.7614, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c0174d8ee00a091637e", "title" : "Coordinator Group Desk/ Group Reservations (m/w/d)", "company" : "Ruby Hotels", "location" : "Corporate Office Malta", "locations" : [ "Corporate Office Malta" ], "timestamp" : "2026-06-15T13:44:54.658", "fingerprint" : "a3a288a5e7b00edddc0dd746b2917dc98835d0be9cbd99f7241f8f7ea4f303cc", "source" : "greenhouse", "language" : "de", "applyUrl" : "http://job-boards.eu.greenhouse.io/rubyhotels/jobs/4855764101?gh_jid=4855764101", "externalId" : "4855764101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Junior", "professionalSkills" : [ "Hospitality Management, Gruppenreservierungen, Front-Office-Abteilung." ], "hardSkillsList" : [ "Debitorenbearbeitung", "Rechnungserstellung", "Gruppenanfragen", "Gruppenbuchungen" ], "softSkillsList" : [ "warm and herzliche Ausstrahlung, Kommunikationsfähigkeiten, Selbstständigkeit, Verantwortungsbewusstsein, Qualitätsbewusstsein, Gästebedürfnisse erkennen, neue Wege gehen, Status Quo hinterfragen" ], "hardSkills" : [ { "name" : "Debitorenbearbeitung", "level" : "intermediate" }, { "name" : "Rechnungserstellung", "level" : "intermediate" }, { "name" : "Gruppenanfragen", "level" : "intermediate" }, { "name" : "Gruppenbuchungen", "level" : "intermediate" } ], "softSkills" : [ { "name" : "warm and herzliche Ausstrahlung, Kommunikationsfähigkeiten, Selbstständigkeit, Verantwortungsbewusstsein, Qualitätsbewusstsein, Gästebedürfnisse erkennen, neue Wege gehen, Status Quo hinterfragen" } ], "majorSkills" : "Gruppenanfragen, Gruppenbuchungen, CRM, PMS, MS-Office", "majorSkillsList" : [ "Gruppenanfragen, Gruppenbuchungen, CRM, PMS, MS-Office" ], "coreResponsibilities" : "Bearbeitung von Gruppenanfragen und -buchungen, Verwaltung der Gruppenabwicklung, Schnittstelle zwischen Kunden und Hotels, Debitorenbearbeitung und Rechnungserstellung, Einarbeitung und Schulung neuer Mitarbeiter, Kontrolle und Weiterentwicklung betrieblicher Standards.", "teamCollaboration" : "Stark wachsende Hospitality-Gruppe, die Wert auf Zusammenarbeit und Persönlichkeit legt. \"Better together\" ist ein wichtiger Aspekt der Unternehmenskultur.", "toolProficiency" : [ "HubSpot, Opera Cloud, MS-Office" ], "communicationSkills" : "Kommunikationsfähigkeiten; deutsche Sprache; englische Sprache", "continuousLearning" : "Die Rolle beinhaltet die Weiterentwicklung betrieblicher Standards und die Einarbeitung neuer Mitarbeiter, was auf eine Kultur des Lernens und der Verbesserung hindeutet.", "innovationCreativity" : "Das Unternehmen fördert das Eingehen neuer Wege und das Hinterfragen des Status Quo. Innovation ist Teil der DNA von Ruby Hotels (Lean Luxury, paperless, cashless).", "problemSolvingSkills" : "analytisch; methodisch", "specialRequirements" : "Persönlichkeit und Charakter sind wichtig. Das Unternehmen fördert Diversity, Equity & Inclusion und toleriert keine Formen von Diskriminierung.", "outcomesObjectives" : "Sicherstellung eines reibungslosen Prozesses bei Gruppenanfragen und -buchungen, Einhaltung und Weiterentwicklung betrieblicher Standards.", "qualificationsBasic" : "Berufsausbildung oder abgeschlossenes Studium im Bereich Hospitality Management. Kenntnisse im MS-Office-Universum und Erfahrung mit Reservierungssystemen. Beherrschung der deutschen und englischen Sprache.", "qualificationsPreferred" : "Erste Erfahrung in der (Gruppen-)Reservierungs- und/oder Front-Office-Abteilung. Kenntnisse in der schwedischen Sprache.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag von unserem Rubyverse. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Unser stylisches Corporate Office auf der wunderschönen Insel Malta bündelt gemeinsam mit den Teams in München alle aus den Hotels ausgelagerten Front Office, Marketing und Revenue Tätigkeiten. Die zentrale Group Desk Abteilung ist dabei für Gruppenanfragen und -buchungen sowie deren reibungslose Abwicklung zuständig. Join us and make it your own story Bei uns wird dir garantiert nicht langweilig, denn du: Bearbeitest Gruppenanfragen aus all unseren Ruby Hotels in unserem CRM (HubSpot) Verwaltest und kontrollierst die Gruppenabwicklung im PMS (Opera Cloud) gemäß unserer Standards, um einen reibungslosen Prozess sicherzustellen Agierst als direkte Kontaktperson für Unternehmen und Agenturen und als Schnittstelle zwischen unseren Kund*innen und unseren Hotels Bist verantwortlich für die Debitorenbearbeitung und die Rechnungserstellung Hilfst dabei, neue Mitarbeitende durch Einarbeitung und Schulungen schnell fit zu machen Kontrollierst unsere betrieblichen Standards, überprüfst deren Einhaltung und entwickelst sie weiter Wir haben schon auf dich gewartet, denn du: Hast eine Berufsausbildung oder ein abgeschlossenes Studium im Bereich Hospitality Management Konntest bestenfalls bereits erste Erfahrung in der (Gruppen-)Reservierungs- und/oder Front-Office-Abteilung sammeln, nice to have aber kein Muss Hast eine warme und herzliche Ausstrahlung und deine Kommunikationsfähigkeiten lassen dich in jeder Interaktion glänzen Denkst analytisch, handelst methodisch und verfügst über ein hohes Maß an Selbstständigkeit sowie Verantwortungs- und Qualitätsbewusstsein Erkennst Gästebedürfnisse und liebst es, neue Wege zu gehen und den Status Quo zu hinterfragen Kennst dich bestens im MS-Office-Universum und hast bereits mit dem ein oder anderen Reservierungssystem gearbeitet Beherrschst die deutsche und englische Sprache einwandfrei. Kenntnisse in der schwedischen Sprache sind nice to have What's in for you? So grooven wir: Ruby, Ruby, Ruby 'Cause I'm having a good time Dein Style, dein Lachen, deine Ideen – Bring your personality to work Wir connecten am liebsten per du - dürfen wir vorstellen: Michael, Gründer von Ruby Better together – bei der Arbeit, bei Team Events oder einfach nur, weil Montag ist \uD83D\uDE09 Less work, same money – Vollzeit heißt bei uns 35 Stunden und jede Stunde zählt From city lights to island vibes - unser Relocation-Service macht deinen Start auf Malta stressfrei Keine Ausreden mehr – wir unterstützen dein Sportprogramm Money, Money, Money Ain't no mountain high enough Sharing is caring - mit unserem Opening- und Profit Sharing-Bonus, wächst mit Ruby auch dein Konto Egal, wie du zur Arbeit kommst – einen Mobility-Zuschuss gibt's on top Take it to the next level – sichere dir extra Cash durch Profit Sharing, Talent Scouting und positive Bewertungen Level up your game – mit Ruby geht es für dich hoch hinaus Innovation ist Teil unserer DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Egal, ob du als Barkeeper:in Cocktail-Träume erfüllst, mit deiner Kreativität für das gewisse Etwas sorgst oder ein Profi bist, wenn es um Planung und die Magie hinter den Kulissen geht - bei Ruby findest sicherlich auch du bald deinen Platz. Wir suchen ständig außergewöhnliche Charaktere und leidenschaftliche Team Player. Statt auf perfekte Lebensläufe, setzen wir viel mehr Wert auf tolle Persönlichkeiten, die uns dabei helfen, Hotels und Workspaces mit Herz und Seele zu gestalten. Was auch immer deine Leidenschaft ist: Komm zu uns und schreibe deine eigene Geschichte mit Ruby. Diversity, Equity & Inclusion Wir glauben daran, dass... ...du lieben kannst, wen du willst ...du selbst entscheiden solltest, ob und mit welchen Pronomen du angesprochen werden möchtest ...du stolz auf deine Herkunft und Kultur sein kannst ...du dich nicht für deine Religion oder Weltanschauung rechtfertigen musst ...du gut bist, genauso wie du bist und unser Team und Rubys Vielfältigkeit einzigartig machst Damit können wir gar nicht: Ismen Rassismus, Sexismus, Heterosexismus, Antisemitismus und alle weiteren derartigen Ismen, werden bei uns nicht toleriert. Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Paul aus dem Marketing-Team rein. Noch mehr Ruby Stories findest du hier: www.ruby-hotels.com/stories Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team", "summaryDescription" : "Coordinator Group Desk/ Group Reservations (m/w/d) at Ruby Hotels. Skills: Gruppenanfragen, Gruppenbuchungen, CRM, PMS, MS-Office. Bearbeitung von Gruppenanfragen und -buchungen, Verwaltung der Gruppenabwicklung, Schnittstelle zwischen Kunden und Hotels, Debitorenbearbeitung und Rechnungserstellung, Einarbeitung und Schulung neuer Mitarbeiter, Kontrolle und Weiterentwicklung betrieblicher Standards.", "postedDate" : "2026-06-14T18:39:31.623", "createdAt" : "2026-06-14T18:39:31.623", "lastUpdated" : "2026-06-15T13:44:54.658", "ingestTimestamp" : "2026-06-14T18:39:31.623", "mongoId" : "6a2c6c0174d8ee00a091637e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Debitorenbearbeitung", "Rechnungserstellung", "Gruppenanfragen", "Gruppenbuchungen", "warm and herzliche Ausstrahlung, Kommunikationsfähigkeiten, Selbstständigkeit, Verantwortungsbewusstsein, Qualitätsbewusstsein, Gästebedürfnisse erkennen, neue Wege gehen, Status Quo hinterfragen", "Gruppenanfragen, Gruppenbuchungen, CRM, PMS, MS-Office", "Hospitality Management, Gruppenreservierungen, Front-Office-Abteilung.", "HubSpot, Opera Cloud, MS-Office" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 637.28546, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065d1f292fd229cfab96f", "title" : "Revenue Growth Consultant (Hospitality)", "company" : "SiteMinder", "industry" : "GTM - Sales", "salary" : { "min" : 40000.0, "max" : 55000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Revenue Growth Consultant in Barcelona, Spain, adjusted for the hospitality industry and SiteMinder's company size." }, "location" : "Barcelona", "locations" : [ "Barcelona" ], "timestamp" : "2026-06-16T08:36:56.301", "fingerprint" : "b037fc296f8519a9025124eabba3a08affcd81655729edb33cc1d112cdeb2e64", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/SiteMinder/6b883520-5eb5-4390-8cd8-b538212ceb37/application", "externalId" : "6b883520-5eb5-4390-8cd8-b538212ceb37", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Barcelona", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "41.3825802,2.1770730" } ], "locationText" : "Barcelona, Spain", "employmentType" : "FULL_TIME", "technicalSkills" : "Salesforce", "professionalSkills" : [ "Consultative selling", "Solution selling", "Value selling", "Revenue management", "Pricing strategy", "Distribution strategy", "B2B sales", "Forecasting" ], "hardSkillsList" : [ "Upselling", "Product demonstrations", "Sales cycle management", "Pipeline management", "Forecasting" ], "softSkillsList" : [ "Proactivity", "Independent work", "Collaborative work" ], "hardSkills" : [ { "name" : "Upselling", "level" : "intermediate" }, { "name" : "Product demonstrations", "level" : "intermediate" }, { "name" : "Sales cycle management", "level" : "intermediate" }, { "name" : "Pipeline management", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Proactivity" }, { "name" : "Independent work" }, { "name" : "Collaborative work" } ], "majorSkills" : "Revenue management, Consultative sales, Hotel pricing", "majorSkillsList" : [ "Revenue management", "Consultative sales", "Hotel pricing" ], "coreResponsibilities" : "Reach out to existing customers, Initiate consultative discussions, Conduct product demonstrations, Conduct presentations, Educate hoteliers on best practices, Integrate DR+ with commercial strategy, Own upsell sales cycle, Manage opportunities, Negotiate contracts, Close contracts, Ensure smooth activation handoff, Achieve upsell revenue targets, Maintain CRM records, Ensure reliable forecasting, Align messaging with teams, Capture market feedback, Contribute to GTM strategy refinement", "teamCollaboration" : "Regional Sales Manager; Customer Success; Marketing teams", "domainKnowledge" : "Hotel revenue management; Hotel pricing; Channel distribution; Hotel forecasting; Hotel commerce platform; Dynamic pricing; Market data; Demand trends; Competitor insights", "domainList" : [ "hotel-revenue-management", "hotel-pricing", "channel-distribution", "hotel-forecasting", "hotel-commerce-platform", "dynamic-pricing", "market-data", "demand-trends", "competitor-insights" ], "domainSpecificKnowledge" : [ "Hotel revenue management", "Hotel pricing", "Channel distribution", "Hotel forecasting", "Hotel commerce platform", "Dynamic pricing", "Market data", "Demand trends", "Competitor insights" ], "toolProficiency" : [ "CRM", "Salesforce" ], "communicationSkills" : "Professional communication; Presentation; Negotiation", "continuousLearning" : "Learning consultative B2B sales; Learning GTM strategies", "outcomesObjectives" : "Achieve and exceed upsell revenue targets", "qualificationsBasic" : "Hands-on hotel revenue management experience, Proven track record in operational hotel revenue management, Understand daily pricing challenges, Understand channel distribution challenges, Understand forecasting challenges, Ambition to transition into SaaS commercial environment, Keen to learn consultative B2B sales, Keen to learn GTM strategies, Clear, confident, professional communication skills, Presentation abilities, Negotiation abilities, Fluency in English, Fluency in Spanish, Experience with CRM system, Proficiency with standard business tools", "qualificationsPreferred" : "Sales aptitude, Eagerness to learn sales skills, Experience in inside sales, Experience in account management, Experience in commercially-focused B2B environment", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year. ABOUT DYNAMIC REVENUE PLUS (DR+) Dynamic Revenue Plus (DR+) is SiteMinder’s powerful, intelligent add-on designed to help our existing hotel customers master their pricing and distribution strategy with confidence. DR+ uses real-time market data, demand trends, and competitor insights to recommend optimal room rates, enabling hotels to react faster, make smarter pricing decisions, and significantly improve profitability—all directly within the integrated SiteMinder platform. ABOUT THE REVENUE GROWTH CONSULTANT (DR+) ROLE We are seeking commercially-minded individuals with deep, hands-on hotel revenue management experience who are ready to transition into a consultative technology sales career. Your primary mission is to be the domain expert in the sales team, engaging existing SiteMinder customers to educate them on the value of adopting DR+. This role is focused on selling value and strategic outcome, not just features. You will be leveraging your operational knowledge to conduct highly credible, solution-focused conversations that demonstrate how DR+ solves real-world hotel pricing challenges. WHAT YOU WILL DO... - Consultative Upselling: Proactively reach out to existing SiteMinder customers (warm leads) to initiate in-depth, consultative discussions regarding their current revenue management strategies, pain points, and commercial goals. - Value Demonstration: Conduct compelling, data-driven product demonstrations and presentations that clearly articulate how DR+ enhances pricing strategies, improves yield, and delivers a strong Return on Investment (ROI). - Expert Education: Utilise your hands-on hotel revenue management background to serve as a credible expert, educating hoteliers on best practices and how DR+ integrates with their commercial strategy to remove guesswork and spreadsheet reliance. - Full Sales Cycle Management: Own the end-to-end upsell sales cycle within your defined territory, managing opportunities from initial qualification and discovery through negotiation, contract closing, and ensuring a smooth activation handoff to the Customer Success team. - Target Achievement: Consistently achieve and exceed monthly and quarterly upsell revenue targets for the DR+ product. - CRM Management: Maintain accurate and timely records of all sales activities, pipeline stages, and customer information within the CRM (Salesforce) to ensure reliable forecasting and pipeline health. - Collaboration: Work seamlessly with the Regional Sales Manager, Customer Success, and Marketing teams to align messaging, capture market feedback, and contribute to the continuous refinement of the DR+ Go-to-Market strategy. WHAT YOU HAVE... - Hands-on Domain Mastery (Mandatory): A strong background and proven track record in operational hotel revenue management is essential. You must understand the daily, practical challenges of pricing, channel distribution, and forecasting within a hotel environment. - Career Transition Drive: A demonstrated ambition to transition from an operational role into a high-growth SaaS commercial environment. You must be keen to expand your experience by learning consultative B2B sales methodologies and GTM strategies. - Communication and Persuasion: Clear, confident, and professional communication skills with strong presentation and negotiation abilities. - Sales Aptitude: Proven success in an inside sales, account management, or commercially-focused B2B environment is preferred, OR a clear aptitude and eagerness to learn and master sales skills quickly. - Proactivity: Highly motivated, results-oriented, and comfortable working independently and collaboratively within a fast-paced, target-driven team structure. - Technology Fluency: Experience working with a Customer Relationship Management (CRM) system (ideally Salesforce) and proficiency with standard business tools - Fluency in English and Spanish WHY JOIN SITEMINDER? - Growth Path: This role offers a clear and supported pathway to transitioning your revenue management expertise into a successful technology sales career. - Impact: Directly contribute to a high-growth product that is strategically important to the company and delivers immediate, measurable value to hoteliers. - Team: Join a dynamic, supportive, and international Revenue Growth Team led by experts committed to your professional development. Our Perks & Benefits… - Equity packages for you to share in SiteMinder's growth and successes - Hybrid working model (3 days per week in the office) - Uncapped commission that rewards overachievement - Private health insurance - Mental health and well-being initiatives - Referral bonus for bringing in new talent - Paid birthday, study and volunteering days off every year - Fun quarterly social and team events - Employee Resource Groups (ERG) to help you connect and get involved Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.", "summaryDescription" : "Revenue Growth Consultant (Hospitality) at SiteMinder. Skills: Revenue management, Consultative sales, Hotel pricing. Reach out to existing customers. Initiate consultative discussions", "createdAt" : "2026-06-16T00:26:56.319", "lastUpdated" : "2026-06-16T08:36:56.301", "ingestTimestamp" : "2026-06-16T00:26:56.319", "mongoId" : "6a3065d1f292fd229cfab96f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Upselling", "Product demonstrations", "Sales cycle management", "Pipeline management", "Forecasting", "Proactivity", "Independent work", "Collaborative work", "Revenue management", "Consultative sales", "Hotel pricing", "Consultative selling", "Solution selling", "Value selling", "Pricing strategy", "Distribution strategy", "B2B sales", "Hotel revenue management", "Channel distribution", "Hotel forecasting", "Hotel commerce platform", "Dynamic pricing", "Market data", "Demand trends", "Competitor insights", "CRM", "Salesforce" ], "skillCount" : 27, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 629.71295, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305688f292fd229cf2ab99", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Washington, District of Columbia", "locations" : [ "Washington, District of Columbia" ], "timestamp" : "2026-06-16T12:17:24.271", "fingerprint" : "98242198ce513df2d33279c3c25a873c7e439027b0386bb1227a670d1f2b7e30", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/5c43a13c-cb6c-426f-b97e-cb98bb021a11/apply", "externalId" : "5c43a13c-cb6c-426f-b97e-cb98bb021a11", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "coreResponsibilities" : "Assist clients in selecting hotel accommodations, Assist clients in booking hotel accommodations, Provide accurate information on hotel amenities, Provide accurate information on hotel pricing, Provide accurate information on hotel availability, Respond promptly to client inquiries, Respond professionally to client inquiries, Maintain detailed records of client interactions, Maintain accurate records of client interactions, Maintain detailed records of bookings, Maintain accurate records of bookings, Collaborate with team members to ensure seamless client, Stay updated on hotel offerings, Stay updated on travel trends, Stay updated on industry changes, Attend virtual training sessions, Attend team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends; Hotel offerings", "domainList" : [ "hotel-accommodations", "travel-trends", "hotel-offerings" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "continuousLearning" : "Virtual training sessions; Industry resources", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Assist clients in selecting hotel accommodations. Assist clients in booking hotel accommodations", "postedDate" : "2026-06-15T13:48:51.990", "createdAt" : "2026-06-15T13:48:51.990", "lastUpdated" : "2026-06-16T12:17:24.271", "ingestTimestamp" : "2026-06-16T03:22:25.716", "mongoId" : "6a305688f292fd229cf2ab99", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 618.0337, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308006f292fd229c060b5e", "title" : "Hospitality Manager", "company" : "Pyramid Healthcare", "industry" : "Hospitality", "salary" : { "min" : 65500.0, "max" : 98500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Hospitality Manager in Duncansville, PA, adjusted for manager seniority and healthcare industry." }, "location" : "Duncansville Facility", "locations" : [ "Duncansville Facility" ], "timestamp" : "2026-06-16T12:06:41.749", "fingerprint" : "e0587e8744d435e097b98ca047eef7089891304dc25efa3961fa5cea634ae7e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/1pyra)mid_health&care/jobs/5254216008", "externalId" : "5254216008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Duncansville", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.4234058,-78.4339030" } ], "locationText" : "Duncansville, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage daily operations, Oversee staff, Ensure guest satisfaction, Maintain facility standards, Manage inventory, Control costs, Implement operational policies, Handle customer complaints", "domainKnowledge" : "Hospitality operations", "domainList" : [ "hospitality-operations" ], "domainSpecificKnowledge" : [ "Hospitality operations" ], "qualificationsBasic" : "5+ years experience, Bachelor's degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. The Hospitality Manager provides leadership, coordination, and operational oversight for hospitality services within assigned residential treatment facilities in Duncansville. This role ensures a safe, clean, welcoming, and recovery-oriented environment through management of dining services, environmental services, housekeeping, janitorial operations, linen services, and overall facility aesthetics. This leader partners closely with operational, clinical, facilities, and hospitality teams to enhance service quality, client experience, employee engagement, operational efficiency, and regulatory compliance across the campus. Schedule Monday – Friday (flexibility required based on operational needs) Key Responsibilities Provide leadership and oversight of dining, housekeeping, environmental services, janitorial operations, linen services, and facility appearance Ensure consistent standards for cleanliness, safety, infection control, and hospitality services Support initiatives that enhance client experience, employee engagement, and operational performance Utilize metrics, reporting tools, and quality indicators to drive continuous improvement Lead staffing efforts including recruitment, onboarding, scheduling, coaching, and performance management Supervise and support Hospitality team members, including Dining and Guest Services Supervisors (structure may vary by facility) Promote accountability, engagement, professional growth, and staff retention Oversee food service delivery to ensure compliance with nutritional, safety, and sanitation standards Manage room turnover, deep cleaning schedules, linen processes, and facility presentation Monitor inventory including supplies, linens, furniture, and hospitality resources Oversee purchasing, cost control, and supply utilization within budget guidelines Identify opportunities to improve workflows, reduce waste, and increase efficiency Ensure compliance with company policies, accreditation standards, and regulatory requirements Participate in audits, inspections, and survey readiness activities Collaborate cross-functionally with Executive Directors, Clinical, Dining, Facilities, and Corporate teams Maintain confidentiality and complete all required training Perform other duties as assigned Supervisory Responsibilities Provide direct supervision, coaching, and performance management for hospitality staff May directly oversee Dining Supervisors, Guest Services Supervisors, and related roles depending on site structure Qualifications Required: 5+ years of experience in hospitality, environmental services, dining operations, facility operations, or related field 2+ years of supervisory or management experience Preferred: Bachelor’s degree in Hospitality Management, Business Administration, Healthcare Administration, or related field Experience in healthcare, behavioral health, residential treatment, or similar environments Skills working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission. Total Rewards for Full-Time Positions: Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Paid Time Off 401(k) with Company Match Tuition Reimbursement Employee Recognition Programs Referral Bonus opportunities And More! Want to know more? To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers. Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.", "summaryDescription" : "Hospitality Manager at Pyramid Healthcare. Manage daily operations. Oversee staff", "postedDate" : "2026-06-16T01:21:39.102", "createdAt" : "2026-06-16T01:21:39.102", "lastUpdated" : "2026-06-16T12:06:41.749", "ingestTimestamp" : "2026-06-16T01:21:39.102", "mongoId" : "6a308006f292fd229c060b5e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65500, "salaryAnnualMax" : 98500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Hospitality operations" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 606.82294, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305256f292fd229cf0ceb8", "title" : "Hotel Manager", "company" : "Minor International", "industry" : "Hospitality", "salary" : { "min" : 95000.0, "max" : 140000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Hotel Manager in Moranbah, Australia, adjusted for manager seniority and the hospitality industry." }, "location" : "Moranbah, QLD, Australia", "locations" : [ "Moranbah", "QLD", "Australia" ], "timestamp" : "2026-06-16T06:46:41.445", "fingerprint" : "e0929be81c03b9375023e91f1454b68943d51a3095c85edcbdbcdfb96d6a8455", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MinorInternational/744000132113810-hotel-manager", "externalId" : "744000132113810", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Moranbah", "state" : "Queensland", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-22.0030414,148.0432658" } ], "locationText" : "Moranbah, Queensland, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Financial management", "Operational leadership", "Service excellence", "Revenue growth", "Stakeholder relationships" ], "hardSkillsList" : [ "Budgeting", "Forecasting", "Cost management", "Strata compliance" ], "softSkillsList" : [ "Leadership", "Engagement" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Cost management", "level" : "intermediate" }, { "name" : "Strata compliance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Engagement" } ], "majorSkills" : "Hotel management, Operational performance, Guest experiences", "majorSkillsList" : [ "Hotel management", "Operational performance", "Guest experiences" ], "coreResponsibilities" : "Lead daily resort operations, Ensure compliance with body corporate and strata management, Deliver exceptional guest experiences, Oversee financial performance, Inspire, develop, and empower a high-performing team, Identify and implement opportunities to drive revenue growth, Enhance operational performance, Build and nurture relationships with guests, Build and nurture relationships with owners, Build and nurture relationships with body corporate stakeholders", "teamCollaboration" : "Cross-functional teams; Owner relationships; Body corporate stakeholders", "domainKnowledge" : "Hotel operations; Strata management; Hospitality industry", "domainList" : [ "hotel-operations", "strata-management", "hospitality-industry" ], "domainSpecificKnowledge" : [ "Hotel operations", "Strata management", "Hospitality industry" ], "communicationSkills" : "Verbal communication; Written communication; Interpersonal communication", "continuousLearning" : "Learning and development programs", "specialRequirements" : "Onsite accommodation / caretaking position, No pets allowed, Weekends on ad hoc basis", "outcomesObjectives" : "Drive service excellence; Drive operational standards; Drive financial outcomes; Drive strata compliance; Shape a high-performing culture; Ensure resort stands out as destination of choice; Maximise revenue; Minimise expenses; Inspire guest loyalty", "qualificationsBasic" : "Tertiary qualification in Hospitality/ Business Management, Extensive operational and financial management experience within a Hotel environment, Demonstrated strategic and operational leadership experience, Proven track record of maintaining excellent product and service standards, Excellent verbal, written and interpersonal communication skills", "qualificationsPreferred" : "Real Estate Licence preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Oaks Moranbah Suites is searching for an inspiring and results-driven Hotel Manager. A great opportunity for a hotel leader who thrives in a dynamic environment, loves elevating guest experiences, and brings a sharp operational and commercial mindset. This role is for a hotel professional looking to take their first step or next step within a hotel management position, showcasing your strong background within leadership Reporting to an experienced Cluster General Manager, you will take full ownership of resort performance - driving service excellence, operational standards, financial outcomes, and strata compliance. With a hands-on approach and natural leadership presence, you’ll shape a high-performing culture and ensure our resort continues to stand out as a destination of choice. Key Responsibilities Include: * Leverage your passion, initiative, and strategic mindset to lead daily resort operations and presentation. * Ensure full compliance with body corporate and strata management regulations. * Deliver exceptional guest experiences through proactive leadership and service excellence. * Oversee financial performance including budgeting, forecasting, and cost management. * Inspire, develop, and empower a high-performing team focused on engagement and accountability. * Identify and implement opportunities to drive revenue growth and enhance operational performance. * Build and nurture strong relationships with guests, owners, and body corporate stakeholders Further Details: * Weekends are required on an ad hoc basis to suit business requirements. * Onsite accommodation / caretaking position included. Please note, no pets are allowed. * Real Estate Licence preferred, but not essential. * Immediate start is available. ## Qualifications To be successful you will require the following experience: * Tertiary qualification in Hospitality/ Business Management * Extensive operational and financial management experience within a Hotel environment * Real Estate Licence preferred, but not essential * Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote staff engagement * A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses * Excellent verbal, written and interpersonal communication skills * Passionate about continuous improvement, personal development * Strong relationship builder who can identify and nurture local partnerships, business opportunities and maintain solid working relationships with guests, owners and staff * Energetic, positive, and driven to create memorable experiences that inspire guest loyalty. ## Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: What We Offer: * Career Growth:Learning and development programs to boost your career. * Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. * Global Perks:International accommodation discounts across our hotel brands. * Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. * Experiences: Discounted entertainment and activities. * Banking and Insurance:Exclusive health insurance offers and workplace banking benefits. * Generous Leave: Parental and birthday leave. * Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.", "summaryDescription" : "Hotel Manager at Minor International. Skills: Hotel management, Operational performance, Guest experiences. Lead daily resort operations. Ensure compliance with body corporate and strata management", "postedDate" : "2026-06-15T05:24:45.000", "createdAt" : "2026-06-15T21:52:26.131", "lastUpdated" : "2026-06-16T06:46:41.445", "ingestTimestamp" : "2026-06-15T21:52:26.131", "mongoId" : "6a305256f292fd229cf0ceb8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Budgeting", "Forecasting", "Cost management", "Strata compliance", "Leadership", "Engagement", "Hotel management", "Operational performance", "Guest experiences", "Financial management", "Operational leadership", "Service excellence", "Revenue growth", "Stakeholder relationships", "Hotel operations", "Strata management", "Hospitality industry" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 604.19336, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3084fff292fd229c0765f7", "title" : "Hotel Manager", "company" : "Minor International", "industry" : "Hospitality", "salary" : { "min" : 95000.0, "max" : 140000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Hotel Manager in Moranbah, Australia, adjusted for manager seniority and the hospitality industry." }, "location" : "Moranbah, QLD, Australia", "locations" : [ "Moranbah", "QLD", "Australia" ], "timestamp" : "2026-06-16T13:28:10.117", "fingerprint" : "bf44d5dc67ca33c5530ada2fd7c358ff1c16cc4cc89dff870421cd9d961a6930", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MinorInternational/744000132113810-hotel-manager", "externalId" : "744000132113810", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Moranbah", "state" : "Queensland", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-22.0030414,148.0432658" } ], "locationText" : "Moranbah, Queensland, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Financial management", "Operational leadership", "Service excellence", "Revenue growth", "Stakeholder relationships" ], "hardSkillsList" : [ "Budgeting", "Forecasting", "Cost management", "Strata compliance" ], "softSkillsList" : [ "Leadership", "Engagement" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Cost management", "level" : "intermediate" }, { "name" : "Strata compliance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Engagement" } ], "majorSkills" : "Hotel management, Operational performance, Guest experience", "majorSkillsList" : [ "Hotel management", "Operational performance", "Guest experience" ], "coreResponsibilities" : "Lead daily resort operations and presentation, Ensure full compliance with body corporate and strata, Deliver exceptional guest experiences through proactive leadership and, Oversee financial performance including budgeting, forecasting, and cost, Inspire, develop, and empower a high-performing team focused, Identify and implement opportunities to drive revenue growth, Build and nurture relationships with guests, owners, and", "teamCollaboration" : "Owners; Body corporate stakeholders; Guests", "domainKnowledge" : "Hotel operations; Strata management", "domainList" : [ "hotel-operations", "strata-management" ], "domainSpecificKnowledge" : [ "Hotel operations", "Strata management" ], "communicationSkills" : "Verbal communication; Written communication; Interpersonal communication", "continuousLearning" : "Learning and development programs", "specialRequirements" : "Onsite accommodation / caretaking position included, No pets allowed, Weekends required on ad hoc basis", "outcomesObjectives" : "Drive service excellence; Drive operational standards; Drive financial outcomes; Drive strata compliance; Shape a high-performing culture; Ensure resort continues to stand out; Maximise revenue; Minimise expenses; Inspire guest loyalty", "qualificationsBasic" : "Tertiary qualification in Hospitality/ Business Management, Extensive operational and financial management experience within a Hotel environment, Demonstrated strategic and operational leadership experience, Proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses, Excellent verbal, written and interpersonal communication skills, Passionate about continuous improvement, personal development, Relationship builder who can identify and nurture local partnerships, business opportunities and maintain solid working relationships with guests, owners and staff, Energetic, positive, and driven to create memorable experiences that inspire guest loyalty", "qualificationsPreferred" : "Real Estate Licence preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Oaks Moranbah Suites is searching for an inspiring and results-driven Hotel Manager. A great opportunity for a hotel leader who thrives in a dynamic environment, loves elevating guest experiences, and brings a sharp operational and commercial mindset. This role is for a hotel professional looking to take their first step or next step within a hotel management position, showcasing your strong background within leadership Reporting to an experienced Cluster General Manager, you will take full ownership of resort performance - driving service excellence, operational standards, financial outcomes, and strata compliance. With a hands-on approach and natural leadership presence, you’ll shape a high-performing culture and ensure our resort continues to stand out as a destination of choice. Key Responsibilities Include: * Leverage your passion, initiative, and strategic mindset to lead daily resort operations and presentation. * Ensure full compliance with body corporate and strata management regulations. * Deliver exceptional guest experiences through proactive leadership and service excellence. * Oversee financial performance including budgeting, forecasting, and cost management. * Inspire, develop, and empower a high-performing team focused on engagement and accountability. * Identify and implement opportunities to drive revenue growth and enhance operational performance. * Build and nurture strong relationships with guests, owners, and body corporate stakeholders Further Details: * Weekends are required on an ad hoc basis to suit business requirements. * Onsite accommodation / caretaking position included. Please note, no pets are allowed. * Real Estate Licence preferred, but not essential. * Immediate start is available. ## Qualifications To be successful you will require the following experience: * Tertiary qualification in Hospitality/ Business Management * Extensive operational and financial management experience within a Hotel environment * Real Estate Licence preferred, but not essential * Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote staff engagement * A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses * Excellent verbal, written and interpersonal communication skills * Passionate about continuous improvement, personal development * Strong relationship builder who can identify and nurture local partnerships, business opportunities and maintain solid working relationships with guests, owners and staff * Energetic, positive, and driven to create memorable experiences that inspire guest loyalty. ## Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: What We Offer: * Career Growth:Learning and development programs to boost your career. * Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. * Global Perks:International accommodation discounts across our hotel brands. * Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. * Experiences: Discounted entertainment and activities. * Banking and Insurance:Exclusive health insurance offers and workplace banking benefits. * Generous Leave: Parental and birthday leave. * Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.", "summaryDescription" : "Hotel Manager at Minor International. Skills: Hotel management, Operational performance, Guest experience. Lead daily resort operations and presentation. Ensure full compliance with body corporate and strata", "postedDate" : "2026-06-15T05:24:45.000", "createdAt" : "2026-06-16T01:42:32.089", "lastUpdated" : "2026-06-16T13:28:10.117", "ingestTimestamp" : "2026-06-16T01:42:32.089", "mongoId" : "6a3084fff292fd229c0765f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Budgeting", "Forecasting", "Cost management", "Strata compliance", "Leadership", "Engagement", "Hotel management", "Operational performance", "Guest experience", "Financial management", "Operational leadership", "Service excellence", "Revenue growth", "Stakeholder relationships", "Hotel operations", "Strata management" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 603.2766, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3078bbf292fd229c02c43b", "title" : "Hotel Manager", "company" : "Minor International", "industry" : "Hospitality", "salary" : { "min" : 95000.0, "max" : 140000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Hotel Manager in Moranbah, Australia, adjusted for manager seniority and the hospitality industry." }, "location" : "Moranbah, QLD, Australia", "locations" : [ "Moranbah", "QLD", "Australia" ], "timestamp" : "2026-06-16T09:35:08.142", "fingerprint" : "7b68b040420e919d54b097586502527c6184163585c9bdb80d749958d25dbb03", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MinorInternational/744000132113810-hotel-manager", "externalId" : "744000132113810", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Moranbah", "state" : "Queensland", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-22.0030414,148.0432658" } ], "locationText" : "Moranbah, Queensland, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Financial management", "Operational leadership", "Service excellence", "Revenue growth", "Stakeholder relationships" ], "hardSkillsList" : [ "Budgeting", "Forecasting", "Cost management" ], "softSkillsList" : [ "Leadership", "Engagement" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Cost management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Engagement" } ], "majorSkills" : "Hotel management, Operational performance, Guest experience", "majorSkillsList" : [ "Hotel management", "Operational performance", "Guest experience" ], "coreResponsibilities" : "Lead daily resort operations and presentation, Ensure full compliance with body corporate and strata, Deliver exceptional guest experiences through proactive leadership and, Oversee financial performance including budgeting, forecasting, and cost, Inspire, develop, and empower a high-performing team focused, Identify and implement opportunities to drive revenue growth, Build and nurture relationships with guests, owners, and", "teamCollaboration" : "Body corporate stakeholders; Owners; Guests", "domainKnowledge" : "Strata compliance; Hotel operations", "domainList" : [ "strata-compliance", "hotel-operations" ], "domainSpecificKnowledge" : [ "Strata compliance", "Hotel operations" ], "communicationSkills" : "Verbal communication; Written communication; Interpersonal communication", "continuousLearning" : "Learning and development programs", "specialRequirements" : "Onsite accommodation / caretaking position included, No pets allowed, Weekends required on ad hoc basis", "outcomesObjectives" : "Drive service excellence; Drive operational standards; Drive financial outcomes; Drive strata compliance; Shape a high-performing culture; Ensure resort continues to stand out as a destination of choice; Maximise revenue; Minimise expenses", "qualificationsBasic" : "Tertiary qualification in Hospitality/ Business Management, Extensive operational and financial management experience within a Hotel environment, Demonstrated strategic and operational leadership experience, Proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses, Excellent verbal, written and interpersonal communication skills, Passionate about continuous improvement, personal development, Relationship builder who can identify and nurture local partnerships, business opportunities and maintain solid working relationships with guests, owners and staff, Energetic, positive, and driven to create memorable experiences that inspire guest loyalty", "qualificationsPreferred" : "Real Estate Licence preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Oaks Moranbah Suites is searching for an inspiring and results-driven Hotel Manager. A great opportunity for a hotel leader who thrives in a dynamic environment, loves elevating guest experiences, and brings a sharp operational and commercial mindset. This role is for a hotel professional looking to take their first step or next step within a hotel management position, showcasing your strong background within leadership Reporting to an experienced Cluster General Manager, you will take full ownership of resort performance - driving service excellence, operational standards, financial outcomes, and strata compliance. With a hands-on approach and natural leadership presence, you’ll shape a high-performing culture and ensure our resort continues to stand out as a destination of choice. Key Responsibilities Include: * Leverage your passion, initiative, and strategic mindset to lead daily resort operations and presentation. * Ensure full compliance with body corporate and strata management regulations. * Deliver exceptional guest experiences through proactive leadership and service excellence. * Oversee financial performance including budgeting, forecasting, and cost management. * Inspire, develop, and empower a high-performing team focused on engagement and accountability. * Identify and implement opportunities to drive revenue growth and enhance operational performance. * Build and nurture strong relationships with guests, owners, and body corporate stakeholders Further Details: * Weekends are required on an ad hoc basis to suit business requirements. * Onsite accommodation / caretaking position included. Please note, no pets are allowed. * Real Estate Licence preferred, but not essential. * Immediate start is available. ## Qualifications To be successful you will require the following experience: * Tertiary qualification in Hospitality/ Business Management * Extensive operational and financial management experience within a Hotel environment * Real Estate Licence preferred, but not essential * Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote staff engagement * A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses * Excellent verbal, written and interpersonal communication skills * Passionate about continuous improvement, personal development * Strong relationship builder who can identify and nurture local partnerships, business opportunities and maintain solid working relationships with guests, owners and staff * Energetic, positive, and driven to create memorable experiences that inspire guest loyalty. ## Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: What We Offer: * Career Growth:Learning and development programs to boost your career. * Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. * Global Perks:International accommodation discounts across our hotel brands. * Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. * Experiences: Discounted entertainment and activities. * Banking and Insurance:Exclusive health insurance offers and workplace banking benefits. * Generous Leave: Parental and birthday leave. * Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.", "summaryDescription" : "Hotel Manager at Minor International. Skills: Hotel management, Operational performance, Guest experience. Lead daily resort operations and presentation. Ensure full compliance with body corporate and strata", "postedDate" : "2026-06-15T05:24:45.000", "createdAt" : "2026-06-16T01:34:46.819", "lastUpdated" : "2026-06-16T09:35:08.142", "ingestTimestamp" : "2026-06-16T01:34:46.819", "mongoId" : "6a3078bbf292fd229c02c43b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Budgeting", "Forecasting", "Cost management", "Leadership", "Engagement", "Hotel management", "Operational performance", "Guest experience", "Financial management", "Operational leadership", "Service excellence", "Revenue growth", "Stakeholder relationships", "Strata compliance", "Hotel operations" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 603.2766, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308768f292fd229c088a4c", "title" : "Hospitality Specialist", "company" : "National Life Insurance Company", "industry" : "Insurance", "salary" : { "min" : 15.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Montpelier, VT", "locations" : [ "Montpelier", "VT" ], "timestamp" : "2026-06-16T10:42:25.963", "fingerprint" : "f67173689c0a975a00b49584c647d160ef7a254b5b9af587720abbe50cdcd4e0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/nationallifeinsurancecompany/jobs/4282803009", "externalId" : "4282803009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Montpelier", "state" : "Vermont", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.2602244,-72.5750364" } ], "locationText" : "Montpelier, Vermont, United States", "employmentType" : "PART_TIME", "coreResponsibilities" : "Manage a 12-room bed and breakfast, Provide hospitality services to guests, Ensure guest satisfaction, Maintain cleanliness and order of the property, Handle guest inquiries and requests, Coordinate with vendors for supplies and services, Manage bookings and reservations, Oversee daily operations of the bed and breakfast", "domainKnowledge" : "Hospitality management; Bed and breakfast operations", "domainList" : [ "hospitality-management", "bed-and-breakfast-operations" ], "domainSpecificKnowledge" : [ "Hospitality management", "Bed and breakfast operations" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Hospitality Specialist (Part-Time) Please note that we do not offer visa sponsorship for this position. Company Description: National Life Group owns and operates a 12-room, New England style, Bed education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an \"at-will position\" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors. National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. Hourly Pay Range $15—$22 USD National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group. Fortune 1000 status is based on the consolidated financial results of all National Life Group companies. Social Media Policy Site Disclosure and Privacy Policy National Life Group 1 National Life Dr Montpelier, VT 05604", "summaryDescription" : "Hospitality Specialist at National Life Insurance Company. Manage a 12-room bed and breakfast. Provide hospitality services to guests", "postedDate" : "2026-06-16T01:21:04.133", "createdAt" : "2026-06-16T01:21:04.133", "lastUpdated" : "2026-06-16T10:42:25.963", "ingestTimestamp" : "2026-06-16T01:21:04.133", "mongoId" : "6a308768f292fd229c088a4c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31200, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hospitality management", "Bed and breakfast operations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 602.6885, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.9 }, { "id" : "6a304fcef292fd229ceea24b", "title" : "Reservation Executive", "company" : "Relais & Châteaux", "industry" : "Hospitality", "salary" : { "min" : 29000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Firenze, Toscana, Italy", "locations" : [ "Firenze", "Toscana", "Italy" ], "timestamp" : "2026-06-16T06:41:27.212", "fingerprint" : "c1e2d4806cae24bd57afe64d37f16e34cd727abb1fbf66da19e9a299c748691a", "source" : "smartrecruiters", "language" : "it", "applyUrl" : "https://jobs.smartrecruiters.com/RelaisChateaux/744000132191259-reservation-executive", "externalId" : "744000132191259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Florence", "state" : "Tuscany", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "43.7697955,11.2556404" } ], "locationText" : "Florence, Tuscany, Italy", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "PMS, CRS, Channel manager, CRM", "professionalSkills" : [ "Customer care", "Organization", "Teamwork", "Proactivity", "Flexibility" ], "hardSkillsList" : [ "Data accuracy", "Payment processing", "Allotment management", "Group management", "Rate management", "Availability management", "Price management", "GDPR compliance" ], "hardSkills" : [ { "name" : "Data accuracy", "level" : "intermediate" }, { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Allotment management", "level" : "intermediate" }, { "name" : "Group management", "level" : "intermediate" }, { "name" : "Rate management", "level" : "intermediate" }, { "name" : "Availability management", "level" : "intermediate" }, { "name" : "Price management", "level" : "intermediate" }, { "name" : "GDPR compliance", "level" : "intermediate" } ], "majorSkills" : "Reservation management, Guest relations, Sales support", "majorSkillsList" : [ "Reservation management", "Guest relations", "Sales support" ], "coreResponsibilities" : "Process reservation requests, Update guest profiles, Manage allotments, Manage groups, Manage rates, Maintain availability, Maintain prices, Collaborate on upselling campaigns, Follow up on pending reservations, Coordinate with Front Office, Coordinate with F&B, Maintain relationships with travel agents, Ensure GDPR compliance, Report anomalies to management, Adhere to service standards", "teamCollaboration" : "Front Office; F&B department", "domainKnowledge" : "Relais & Châteaux standards; Boutique hotel operations", "domainList" : [ "relais-chateaux-standards", "boutique-hotel-operations" ], "domainSpecificKnowledge" : [ "Relais & Châteaux standards", "Boutique hotel operations" ], "toolProficiency" : [ "PMS/CRS", "Channel manager", "CRM" ], "communicationSkills" : "Clear communication; Active listening", "continuousLearning" : "Briefings; Trainings", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Contribute to commercial success; Ensure booking accuracy; Meet company standards", "qualificationsBasic" : "2 years of experience in reservations, Diploma or degree, Excellent communication skills in Italian", "qualificationsPreferred" : "Oracle Cloud and SynXis knowledge, Knowledge of additional languages", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Borgo Pignano Florence è un raffinato boutique hotel immerso in un parco di 5 ettari sulle suggestive colline fiorentine, a pochi minuti dal centro storico. La struttura, parte della prestigiosa collezione Relais & Châteaux, offrirà 32 camere e suite eleganti, una villa privata, una spa esclusiva, una piscina riscaldata, due ristoranti e suggestivi spazi per eventi. Un’oasi di relax e raffinatezza nel cuore della Toscana. BREVE DESCRIZIONE DEL RUOLO Il Reservation Executive si occupa di tutte le fasi della prenotazione, dall'accoglienza della richiesta al corretto inserimento dei dati e dei pagamenti, contribuendo attivamente alla soddisfazione dei nostri ospiti e al successo commerciale dell'hotel ed assicura che ogni prenotazione venga processata in linea con gli standard aziendali. RIFERIMENTO GERARCHICO Riporta a: Reservation Manager PRINCIPALI MANSIONI E RESPONSABILITÀ Gestione Completa delle Prenotazioni: ● Rispondere e processare tutte le richieste di prenotazione (telefono, e-mail, web) entro 24 ore, garantendo l'accuratezza dei dati, dei pagamenti e delle condizioni. Mantenimento Dati e Sistemi: ● Aggiornare i profili ospiti sul CRM, gestire allotment, gruppi e tariffe, e mantenere aggiornate disponibilità e prezzi su tutti i canali (PMS/CRS, OTA, GDS). Gestione Commissioni Onyx ● Aggiornamento dei portali (es. nuove immagini etc.) Supporto Commerciale e Operativo: ● Collaborare alle campagne di upselling, effettuare follow-up su prenotazioni pendenti e coordinarsi con Front Office e F&B per richieste speciali o gruppi. ● Mantenere relazioni con i travel agents Conformità e Monitoraggio: ● Assicurare il rispetto delle normative GDPR e segnalare eventuali anomalie o discrepanze al management. ● Assicurare il rispetto degli standard di servizio di Relais & Chateaux e Borgo Pignano. Sviluppo Continuo: Partecipare attivamente a briefing e formazioni per restare aggiornato su prodotti e procedure. ## Qualifications REQUISITI - Diploma o laurea, preferibilmente in ambito turistico-ricettivo - Minimo 2 anni di esperienza in ufficio prenotazioni anche in catene internazionali o gruppi di hotel - Conoscenza base di PMS/CRS e Channel manager, preferibile : Oracle Cloud e SynXis - Ottime capacità comunicative in italiano e inglese; la conoscenza di ulteriori lingue è un plus - Precisione, orientamento al dettaglio e attitudine al problem solving - Capacità di lavorare sotto pressione e gestire contemporaneamente più richieste - Referenze COMPETENZE - Customer care: empatia, ascolto attivo e comunicazione chiara - Organizzazione: gestione efficace del tempo e delle priorità - Teamwork: spirito di collaborazione con tutti i reparti - Proattività: iniziativa nel proporre soluzioni e miglioramenti - Flessibilità: adattabilità a procedure in evoluzione e picchi di lavoro ## Additional Information COSA OFFRIAMO * - Inserimento da autunno 2026 * - contratto a tempo indeterminato come da CCNL Settore turismo * - 40 ore settimanali su 5 giorni con due giorni di riposo * - Formazione interna su procedure operative e introduzione al circuito Relais & Châteaux * - Opportunità di crescita in un gruppo alberghiero in espansione * - Mensa aziendale * - Sconti nella sister property * - Welfare package in base a raggiungimento soddisfazione ospiti * - RAL: € 29.000,00 su 14 mensilità No alloggio Sede di lavoro: Firenze, Via Bolognese 89 Invia il tuo CV completo di fotografia e di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 – GDPR e saranno utilizzati esclusivamente per la selezione in corso. L’offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91. Non verranno prese in considerazione candidature che non rispecchino i requisiti richiesti", "summaryDescription" : "Reservation Executive at Relais & Châteaux. Skills: Reservation management, Guest relations, Sales support. Process reservation requests. Update guest profiles", "postedDate" : "2026-06-15T12:36:11.000", "createdAt" : "2026-06-15T21:32:57.466", "lastUpdated" : "2026-06-16T06:41:27.212", "ingestTimestamp" : "2026-06-15T21:32:57.466", "mongoId" : "6a304fcef292fd229ceea24b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Data accuracy", "Payment processing", "Allotment management", "Group management", "Rate management", "Availability management", "Price management", "GDPR compliance", "Reservation management", "Guest relations", "Sales support", "Customer care", "Organization", "Teamwork", "Proactivity", "Flexibility", "Relais & Châteaux standards", "Boutique hotel operations", "PMS/CRS", "Channel manager", "CRM" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 592.50464, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a1fbf292fd229c117a67", "title" : "Customer Experience Coordinator", "company" : "Veterinary Emergency Group", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Customer Experience Coordinator in Boulder, United States, adjusted for the Healthcare industry and company size." }, "location" : "Boulder, Colorado, United States", "locations" : [ "Boulder", "Colorado", "United States" ], "timestamp" : "2026-06-16T10:55:55.536", "fingerprint" : "96905034d4fd241920813a1ad9004ec800b9a29e2f9c41585e167075393fcdb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/veterinaryemergencygroupst/jobs/6018871004?gh_jid=6018871004", "externalId" : "6018871004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boulder", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0149856,-105.2705450" } ], "locationText" : "Boulder, Colorado, United States", "professionalSkills" : [ "Customer service", "Patient care", "Financial guidance", "End-of-life decisions" ], "hardSkillsList" : [ "Payment processing", "Information protection" ], "softSkillsList" : [ "Empathetic", "People-centric" ], "hardSkills" : [ { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Information protection", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "People-centric" } ], "majorSkills" : "Customer experience, Customer communication, Problem resolution", "majorSkillsList" : [ "Customer experience", "Customer communication", "Problem resolution" ], "coreResponsibilities" : "Greet every customer, Oversee customer communications, Record communication details accurately, Route urgent medical calls, Deliver personalized experiences, Look for creative ways to say yes, Listen with empathy, Resolve concerns quickly, Anticipate issues before escalation, Keep nurses and doctors updated, Provide confidential guidance, Process payments accurately, Protect personal information, Protect financial information, Follow up with customers, Check on pet's care, Strengthen customer relationships, Celebrate special moments, Capture special moments, Create lasting connections", "teamCollaboration" : "Work with nurses; Work with doctors", "domainKnowledge" : "Veterinary emergency medicine; Financial options; End-of-life decisions", "domainList" : [ "veterinary-emergency-medicine", "financial-options", "end-of-life-decisions" ], "domainSpecificKnowledge" : [ "Veterinary emergency medicine", "Financial options", "End-of-life decisions" ], "toolProficiency" : [ "Practice management software" ], "communicationSkills" : "Customer communications", "documentationSkills" : "Record details accurately", "continuousLearning" : "Learning opportunities; Mentorship", "innovationCreativity" : "Creative ways to say yes", "problemSolvingSkills" : "Resolve concerns quickly; Anticipate issues", "specialRequirements" : "Work nights, Work weekends, Work holidays, Work in noisy environment, Work with unpleasant odors", "outcomesObjectives" : "Perfecting the experience; Strengthen relationships; Create lasting connections", "qualificationsBasic" : "2+ years customer service experience, Advanced computer programs knowledge, Practice management software knowledge, Highly organized, Attention to detail, Able to interact positively, Multitasker, High emotional intelligence, Adaptable, Amenable in high stakes environments, Willing to work in noisy environment, Willing to work with unpleasant odors, Availability nights, weekends, holidays", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU’LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet’s care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don’t need to worry about your student debt Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.", "summaryDescription" : "Customer Experience Coordinator at Veterinary Emergency Group. Skills: Customer experience, Customer communication, Problem resolution. Greet every customer. Oversee customer communications", "postedDate" : "2026-06-16T03:16:28.528", "createdAt" : "2026-06-16T03:16:28.528", "lastUpdated" : "2026-06-16T10:55:55.536", "ingestTimestamp" : "2026-06-16T03:16:28.528", "mongoId" : "6a30a1fbf292fd229c117a67", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Payment processing", "Information protection", "Empathetic", "People-centric", "Customer experience", "Customer communication", "Problem resolution", "Customer service", "Patient care", "Financial guidance", "End-of-life decisions", "Veterinary emergency medicine", "Financial options", "Practice management software" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 573.1424, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3069f5f292fd229cfca970", "title" : "Hospitality Lead", "company" : "RR Donnelley", "industry" : "Hospitality", "salary" : { "min" : 21.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NY, United States", "locations" : [ "New York", "NY", "United States" ], "timestamp" : "2026-06-16T11:03:13.188", "fingerprint" : "ce2fe1d77eb3d14823821836bf5d3996d4ccc10a961aafbff5c6355c1a816ba3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/RRDonnelley/744000132217853-hospitality-lead", "externalId" : "744000132217853", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Manage daily operations, Oversee staff, Ensure efficient workflow, Maintain operational standards, Handle customer inquiries, Resolve operational issues, Coordinate with other departments, Manage inventory, Process orders, Maintain records", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Shift: Monday-Friday, 8:00am-5:00pm The Lead Office Services Associate delivers exceptional customer service for our clients Responsibilities include leading employee(s) and directing workflow for one or more service lines in: reprographics (copy) and mail services in both physical and digital environments, intake, hospitality, facilities, audio/visual, reception, expense processing, accounts payable, or other back-office (administrative, virtual or shared) services, or any other Williams Lea service lines, as needed. Job Duties (* denotes an “essential function”) Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures Communicate with direct reports, manager and client on job or deadline issues. Immediately escalate operational problems or issues to Supervisor or Manager. Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures. Intake jobs by being able to interpret and understand all manners of client request, and coordinate workflow within the team, prioritizing jobs and delegating duties to associates. Ensure team provides outstanding service to client, while building strong customer relationships. Produce required reports on schedule. Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests) Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction. Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. Assess incoming requests selecting the best equipment and/or resources for successful completion Make sure team follows standard operating procedures. Train new employees on policies and procedures. * Load copiers with paper and toner as needed. * Maintain all logs and reporting documentation as required. * Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in, support large or complex projects, immediate client requests, etc. * Must be able to lift up to 50 lbs. on a regular basis. * Adhere to Williams Lea policies in addition to client site policies. * Use equipment and supplies in a cost-efficient manner. ## Qualifications * High school diploma or equivalent. * Minimum of 3 years’ experience in office services preferably in a legal, banking or large corporate environment. * Experience leading employees in areas of process and policy adherence, and time and absence tracking. * Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously. * Intermediate computer skills required, generally using Microsoft Office. * Familiar with procedures, software and equipment supporting applicable to service lines. * Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. * Attention to detail with emphasis on accuracy and quality. * Ability to handle sensitive and/or confidential documents and information. * Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. * Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. * Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. * Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. * Must be self-motivated with positive can-do attitude. ## Additional Information The range of pay for this role at the noted RRD location is $21.97 - $31.20/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #LI-MY1 #LI-onsite #WLNAT All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. [RRD is an Equal Opportunity Employer, including disability/veterans](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/64cd3d53bb9f331b826af657/0d951fd4-1266-409d-9a4a-84bdd1ad34a1?r=s3-eu-central-1)", "summaryDescription" : "Hospitality Lead at RR Donnelley. Manage daily operations. Oversee staff", "postedDate" : "2026-06-15T14:45:26.000", "createdAt" : "2026-06-16T00:20:35.940", "lastUpdated" : "2026-06-16T11:03:13.188", "ingestTimestamp" : "2026-06-16T00:20:35.940", "mongoId" : "6a3069f5f292fd229cfca970", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 64480, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 571.5864, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Business Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5d6874d8ee00a08dc16a", "title" : "Scheduling & Coordinating Reservations", "industry" : "DN", "salary" : { "min" : 50000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Orlando, Florida", "locations" : [ "Orlando, Florida" ], "timestamp" : "2026-06-15T10:31:30.676", "fingerprint" : "10de1f99d2be331599174ec751aa8ff4739280a7319c46f778c80e0e349911c2", "source" : "lever", "applyUrl" : "https://jobs.lever.co/destinationknot/1beae20d-1844-4282-868d-9ec65a60c2f9/apply", "externalId" : "1beae20d-1844-4282-868d-9ec65a60c2f9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "hardSkillsList" : [ "scheduling", "reservations", "client service", "administrative support" ], "softSkillsList" : [ "organizational skills, attention to detail, client-focused, professionalism, reliability" ], "hardSkills" : [ { "name" : "scheduling", "level" : "intermediate" }, { "name" : "reservations", "level" : "intermediate" }, { "name" : "client service", "level" : "intermediate" }, { "name" : "administrative support", "level" : "intermediate" } ], "softSkills" : [ { "name" : "organizational skills, attention to detail, client-focused, professionalism, reliability" } ], "majorSkills" : "communication", "majorSkillsList" : [ "communication" ], "coreResponsibilities" : "The Scheduling & Reservations Coordinator will manage client scheduling and reservation requests, ensuring accurate record-keeping and timely confirmations. This role involves clear communication with clients and internal teams to support daily operations and deliver a high-quality client experience within a remote work environment.", "teamCollaboration" : "Collaborate with internal teams as needed to support service delivery.", "toolProficiency" : [ "computer proficiency" ], "communicationSkills" : "written communication; verbal communication", "documentationSkills" : "reservation documentation", "continuousLearning" : "Opportunity to develop valuable coordination and client service skills.", "qualificationsBasic" : "Basic computer proficiency and willingness to learn new systems. Professional, reliable, and client-focused.", "qualificationsPreferred" : "Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description About Us: We are a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience. Position Overview: The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment. This is a coordination-focused role centered on administrative support and client communication. Key Responsibilities: Coordinate scheduling and reservation requests following established processes Communicate with clients to confirm details, provide updates, and address general inquiries Maintain accurate records, calendars, and reservation documentation Monitor timelines and ensure confirmations, updates, and changes are completed accurately Support daily operations by following internal workflows and quality standards Provide professional, timely responses to client inquiries Collaborate with internal teams as needed to support service delivery Qualifications & Skills: Strong organizational and time-management skills Clear written and verbal communication abilities Attention to detail and accuracy Ability to work independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and client-focused Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required. Work Environment & Schedule: Fully remote position Flexible scheduling options may be available Training and ongoing support provided Why Join Us: Remote work flexibility Structured, supportive team environment Clear expectations and established workflows Opportunity to develop valuable coordination and client service skills How to Apply: Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.", "summaryDescription" : "Scheduling & Coordinating Reservations. Skills: communication. The Scheduling & Reservations Coordinator will manage client scheduling and reservation requests, ensuring accurate record-keeping and timely confirmations. This role involves clear communication with clients and internal teams to support daily operations and deliver a high-quality client experience within a remote work environment.", "postedDate" : "2026-06-12T13:49:28.084", "createdAt" : "2026-06-12T13:49:28.084", "lastUpdated" : "2026-06-15T10:31:30.676", "ingestTimestamp" : "2026-06-14T20:59:20.197", "mongoId" : "6a2c5d6874d8ee00a08dc16a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryAnnualMax" : 70000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "scheduling", "reservations", "client service", "administrative support", "organizational skills, attention to detail, client-focused, professionalism, reliability", "communication", "computer proficiency" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 571.3909, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305df8f292fd229cf6bb63", "title" : "Hospitality Agent Front Office", "company" : "Motel One", "industry" : "Hospitality", "salary" : { "min" : 27500.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Hospitality Agent Front Office in Vienna, Austria, with adjustments for the hospitality industry and company size." }, "location" : "Wien, Wien, AT", "locations" : [ "Wien", "Wien", "AT" ], "timestamp" : "2026-06-16T09:12:04.523", "fingerprint" : "509a14e4b4ee245e46ae1ebd218940c1c1459ca574bada9efe57f9f47097ee84", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MotelOne/744000132147949-hospitality-agent-front-office", "externalId" : "744000132147949", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Cost coverage management", "Cash handling", "Settlement procedures" ], "majorSkills" : "Guest relations, Reservation management, Front desk operations", "majorSkillsList" : [ "Guest relations", "Reservation management", "Front desk operations" ], "coreResponsibilities" : "Welcome guests at reception, Provide assistance over phone, Guide guests from check-in, Support guests to check-out, Share insights about city, Share tips about city, Communicate with guests via phone, Communicate with guests via email, Manage reservation inquiries, Navigate overbooking situations, Handle invoices, Manage cost coverage, Handle cash, Perform settlement procedures, Perform organizational responsibilities, Perform administrative responsibilities, Expand knowledge through interactions, Offer insights into roles", "teamCollaboration" : "Multicultural team interactions; Cross-departmental role insights", "domainKnowledge" : "Hospitality industry; Gastronomy industry; Tourism industry; City culture", "domainList" : [ "hospitality-industry", "gastronomy-industry", "tourism-industry", "city-culture" ], "domainSpecificKnowledge" : [ "Hospitality industry", "Gastronomy industry", "Tourism industry", "City culture" ], "communicationSkills" : "Guest communication; Phone communication; Email communication", "continuousLearning" : "Expand knowledge", "problemSolvingSkills" : "Navigate overbooking situations; Handle overbooking situations", "qualificationsBasic" : "Educational background in hospitality, Professional experience in hospitality, Proficient in German, Proficient in English", "qualificationsPreferred" : "Professional experience in gastronomy, Professional experience in tourism, Keen interest in hospitality, Keen interest in gastronomy, Keen interest in tourism, Hosting expertise, Commitment to quality, Commitment to service excellence, Open personality, Communicative personality, Team-oriented mindset, Willingness to provide support", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "You create experiences for our guests. As an employer, we create experiences for you. How? At The Cloud One, every day is unique. Never same-same, always thrillingly different. With us, you have the freedom to be who you are – or who you want to be. Because here, individuality is what matters. With equal – and exciting – opportunities for all. We believe in an inclusive culture that puts people like you at the heart of what we do, because we know that you’re the ones who make the difference. For us, respect and success go hand in hand. We’re locally rooted: connected to the city, its culture and its people. Are you with us? As a Hospitality Agent Front Office at The Cloud One Hotels, you embody the crucial role of being the initial point of contact for our guests, setting the tone with your appearance, whether it's extending a warm welcome at the reception or providing assistance over the phone from the front desk. At The Cloud One Hotels, our goal is to foster an environment where both guests and team members feel comfortable and genuinely welcomed! Your responsibilities include: * Guiding and supporting our guests seamlessly from check-in to check-out * Enriching guest experiences by sharing insights and tips about the city and its surrounding areas * Engaging in effective communication with guests via phone and email, adeptly managing reservation inquiries and navigating through overbooking situations and alternative options * Handling invoices, including cost coverage management, cash handling, and settlement procedures * Organizational and administrative responsibilities across both the front and back-office areas * Expanding your knowledge through collaborative interactions within our multicultural team, offering insights into various cross-departmental roles ## Qualifications Whether you're a professional in the hospitality industry or considering a career change, we're enthusiastic about meeting you! For us, prioritizing personality and exceptional hosting qualities is fundamental. Here, you'll find the liberty to embrace your true self or evolve into the professional you aspire to be, as we deeply value individuality. We present equal opportunities and a wide range of exciting possibilities for all who share our enthusiasm to grow. Ideally, you possess the following attributes: * Educational background and/or professional experience in hospitality, gastronomy, tourism, or a keen interest in venturing into these fields * Strong hosting expertise combined with an unwavering commitment to quality and service excellence * A naturally open and communicative personality, proficient in both German and English communication * A team-oriented mindset, combined with the willingness to provide support across various departments * Enthusiasm to actively contribute towards the successful establishment of The Cloud One Hotels across Europe", "summaryDescription" : "Hospitality Agent Front Office at Motel One. Skills: Guest relations, Reservation management, Front desk operations. Welcome guests at reception. Provide assistance over phone", "postedDate" : "2026-06-15T08:56:48.000", "createdAt" : "2026-06-16T00:03:21.897", "lastUpdated" : "2026-06-16T09:12:04.523", "ingestTimestamp" : "2026-06-16T00:03:21.897", "mongoId" : "6a305df8f292fd229cf6bb63", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Guest relations", "Reservation management", "Front desk operations", "Cost coverage management", "Cash handling", "Settlement procedures", "Hospitality industry", "Gastronomy industry", "Tourism industry", "City culture" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 564.62384, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.9 }, { "id" : "6a306d0cf292fd229cfd7091", "title" : "Engineer - Hotel Shop", "company" : "Wynn Resorts", "industry" : "Gambling And Casinos", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Engineer in Las Vegas, adjusted for mid-seniority and the hospitality industry." }, "location" : "Las Vegas, NV, United States", "locations" : [ "Las Vegas", "NV", "United States" ], "timestamp" : "2026-06-16T13:03:55.484", "fingerprint" : "0def1ac75b262f2031abe98f98fa157dc407b672ca8b4d5407a77425465027f4", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WynnResorts/744000132229634-engineer-hotel-shop-", "externalId" : "744000132229634", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Perform preventative maintenance, Respond to maintenance requests, Repair hotel equipment, Maintain hotel grounds, Ensure guest satisfaction", "domainKnowledge" : "Hotel operations", "domainList" : [ "hotel-operations" ], "domainSpecificKnowledge" : [ "Hotel operations" ], "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "5+ years experience, High School diploma or equivalent", "qualificationsPreferred" : "Associate's degree or higher", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "* Responsible for maintaining various equipment and fixtures inside of the entire property low rise areas. * Responsible for reporting all equipment and fixture errors to Management. * Responsible for all other duties as assigned by area and Management. * Will assist all other trades and crafts with routine and emergency work assignments. ## Qualifications * Must have a minimum of 5 years commercial experience in one or more of the following areas: installation, troubleshooting, repair and maintenance of various types of electrical and lighting systems; beverage systems; plumbing systems and basic carpentry skills. * Must have a high school diploma or equivalent; completion of a 4 year accredited apprenticeship program. * Must be fluent in English. * Must be able to walk long distances and perform work for extended periods on tall ladders and lifts. * Must be able to read, understand and work from blueprints, drawings, schematics and sketches. * Must be proficient in the safe use of all trade related hand and power tools, safety and protective equipment. * Must be able to respond immediately to all emergency situations and calls. * A valid Driver's License is required and must be obtained before entering this position. * Must be 21 years of age or older. ## Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.", "summaryDescription" : "Engineer - Hotel Shop at Wynn Resorts. Perform preventative maintenance. Respond to maintenance requests", "postedDate" : "2026-06-15T15:13:57.000", "createdAt" : "2026-06-16T00:24:35.834", "lastUpdated" : "2026-06-16T13:03:55.484", "ingestTimestamp" : "2026-06-16T00:24:35.834", "mongoId" : "6a306d0cf292fd229cfd7091", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Hotel operations" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 563.225, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3062e9f292fd229cf9badb", "title" : "Engineer - Hotel Shop", "company" : "Wynn Resorts", "industry" : "Gambling And Casinos", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Engineer in Las Vegas, adjusted for mid-seniority and the hospitality industry." }, "location" : "Las Vegas, NV, United States", "locations" : [ "Las Vegas", "NV", "United States" ], "timestamp" : "2026-06-16T09:38:36.785", "fingerprint" : "131de315b4056da4b0dddd6d895a76e24320affa27ff4d698a5959b4af456be2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WynnResorts/744000132229634-engineer-hotel-shop-", "externalId" : "744000132229634", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Perform preventative maintenance, Respond to maintenance requests, Repair hotel equipment, Maintain building systems, Ensure guest satisfaction, Adhere to safety standards, Document maintenance activities", "teamCollaboration" : "Cross-functional teams; Department heads", "domainKnowledge" : "Hotel operations; Building maintenance", "domainList" : [ "hotel-operations", "building-maintenance" ], "domainSpecificKnowledge" : [ "Hotel operations", "Building maintenance" ], "problemSolvingSkills" : "Troubleshooting; Repair", "qualificationsBasic" : "5+ years experience, High School diploma or equivalent", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "* Responsible for maintaining various equipment and fixtures inside of the entire property low rise areas. * Responsible for reporting all equipment and fixture errors to Management. * Responsible for all other duties as assigned by area and Management. * Will assist all other trades and crafts with routine and emergency work assignments. ## Qualifications * Must have a minimum of 5 years commercial experience in one or more of the following areas: installation, troubleshooting, repair and maintenance of various types of electrical and lighting systems; beverage systems; plumbing systems and basic carpentry skills. * Must have a high school diploma or equivalent; completion of a 4 year accredited apprenticeship program. * Must be fluent in English. * Must be able to walk long distances and perform work for extended periods on tall ladders and lifts. * Must be able to read, understand and work from blueprints, drawings, schematics and sketches. * Must be proficient in the safe use of all trade related hand and power tools, safety and protective equipment. * Must be able to respond immediately to all emergency situations and calls. * A valid Driver's License is required and must be obtained before entering this position. * Must be 21 years of age or older. ## Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.", "summaryDescription" : "Engineer - Hotel Shop at Wynn Resorts. Perform preventative maintenance. Respond to maintenance requests", "postedDate" : "2026-06-15T15:13:57.000", "createdAt" : "2026-06-16T00:11:26.043", "lastUpdated" : "2026-06-16T09:38:36.785", "ingestTimestamp" : "2026-06-16T00:11:26.043", "mongoId" : "6a3062e9f292fd229cf9badb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Hotel operations", "Building maintenance" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 563.225, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305688f292fd229cf2abeb", "title" : "Online Hotel Reservationist", "industry" : "SH", "salary" : { "min" : 20000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Baltimore, Maryland", "locations" : [ "Baltimore, Maryland" ], "certifications" : [ "Supplier certifications" ], "timestamp" : "2026-06-16T12:40:46.416", "fingerprint" : "c5beb19736411100e8c1a33e1e0bc7f92f9e512b79fee2e810af6d5fd8c3bea6", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/b89e435d-d649-4771-8430-f0b39f8b6f14/apply", "externalId" : "b89e435d-d649-4771-8430-f0b39f8b6f14", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Assist clients in booking flights, Assist clients in booking accommodations, Assist clients in booking vacation packages, Provide personalized travel recommendations, Stay informed on industry trends, Stay informed on promotions, Stay informed on exclusive deals, Utilize booking platforms, Manage client relationships, Ensure seamless communication, Provide top-notch customer service", "domainKnowledge" : "Travel industry", "domainList" : [ "travel-industry" ], "domainSpecificKnowledge" : [ "Travel industry" ], "continuousLearning" : "Ongoing training; Mentorship", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Hotel Reservationist Location: Remote Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Hotel Reservationist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perks! ## What You'll Do Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences.Provide personalized travel recommendations using our trusted supplier network.Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options.Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients.Manage client relationships, ensuring seamless communication and top-notch customer service.Work independently while benefiting from ongoing training, tools, and mentorship ## Why Join Us? ✔ Flexible schedule—work part-time or full-time from anywhere. ✔ No experience required—comprehensive training and certification provided. ✔ Access to exclusive travel perks like discounted rates, FAM trips, and complimentary stays after supplier certifications. ✔ Opportunity to build your own travel business backed by an established and award-winning agency. ## Who We're Looking For Individuals with a strong passion for travel and customer service.Excellent communication and interpersonal skills.Self-motivated individuals who excel at working independently.Comfortable with online booking systems and digital tools (training provided).Eager to learn, grow, and take control of your income potential. ## Additional Information If you're ready to turn your love for travel into a rewarding career, apply now and start your journey with us!", "summaryDescription" : "Online Hotel Reservationist. Assist clients in booking flights. Assist clients in booking accommodations", "postedDate" : "2026-06-15T13:49:34.114", "createdAt" : "2026-06-15T13:49:34.114", "lastUpdated" : "2026-06-16T12:40:46.416", "ingestTimestamp" : "2026-06-16T03:24:07.411", "mongoId" : "6a305688f292fd229cf2abeb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 20000, "salaryAnnualMax" : 70000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Travel industry", "Supplier certifications" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 541.1803, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305247f292fd229cf0c8dd", "title" : "Hospitality Tutor", "company" : "Up Education", "industry" : "Education Management", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Hospitality Tutor in Auckland, New Zealand, adjusted for industry and full-time employment." }, "location" : "Auckland, Auckland, New Zealand", "locations" : [ "Auckland", "Auckland", "New Zealand" ], "timestamp" : "2026-06-16T10:32:01.806", "fingerprint" : "016e4fa7bc3c00f149fb43715662a8d38a532561302b1a3617686071760fab87", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/UpEducation/6000000001152310-hospitality-tutor", "externalId" : "6000000001152310", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Auckland", "state" : "Auckland", "country" : "New Zealand", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-36.8520950,174.7631803" } ], "locationText" : "Auckland, Auckland, New Zealand", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "New Zealand Management Academies (NZMA) is NZ’s largest Private Training Establishment offering vocational courses and qualifications across a range of programmes. With authentic training environments, well-designed programmes and a fun and supportive learning environment, we have a mission to make a meaningful difference in the lives of all our students. Our organisation is strong on developing our people and having fun while we do it. We strive for success in everything we do with the strongest integrity. We ensure our team feels valued and informed about the direction we are heading in through in-house training days and our annual conference. To find out more about us, please visit Hospitality Tutor Location: Sylvia Park Full-time | Permanent | NZMA Sylvia Park About the Role In this rewarding position, you will become a coach and mentor for students who want to become skilled hospitality professionals. You will be delivering across our Hospitality Programmes that explore the broader hospitality industry, including food and beverage operations, accommodation services, and the relationship between tourism and hospitality. Through a combination of practical training and industry insight, you will support students to build the knowledge, confidence, and professional behaviours needed to progress into supervisory and junior management roles within the sector. You will have the opportunity to grow students’ knowledge of industry trends, master technical skills and develop important soft skills by combining the provision of quality tutoring and being an inspiring mentor all to build student capability, and support students in achieving both their study and career goals. ## Qualifications About You For this role we are looking for a skilled and experienced hospitality professional with a passion for the industry and educating future leaders. You will need to be a strong communicator, able to motivate and inspire young adults, try out new things, and most importantly bring a positive, enthusiastic attitude. You need to be able to connect and build relationships with all your students so the ability to respect and appreciate differences is certainly a must. Required Skills/Experience * Recent experience in the hospitality industry including minimum 3 years experience in a management position * Hold a relevant qualification at level 5 or above (although equivalent experience can also be accepted). * Proven background in a broad range of FOH roles within the sector * Strong understanding of hospitality management and hospitality operations / food and beverage operations * Strong communicator, able to motivate and inspire young adults * Formal teaching experience is not essential but advantageous. ## Additional Information Why work with us? * Complimentary coffee, parking and free use of the onsite gym facility * Enjoy Work-life balance with weekends off & two weeks off during Christmas & New Year! * Our organisation is strong on developing our people and having fun while we do it. We ensure our team feels valued and informed about the direction we are heading in. * Rewarding opportunity to support students in their education journey * Energetic environment where value is placed on delivering outcomes rather than micro-managing tasks * Work with the Campus Manager to see the NZMA Campus grow and be highly successful. * A fun environment and an opportunity to stand out is all on offer with this role Our application process: To apply for this position, please submit your resume and a cover letter detailing your relevant experience and interest in the role. Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.", "summaryDescription" : "Hospitality Tutor at Up Education", "postedDate" : "2026-06-14T22:18:05.000", "createdAt" : "2026-06-15T21:57:51.409", "lastUpdated" : "2026-06-16T10:32:01.806", "ingestTimestamp" : "2026-06-15T21:57:51.409", "mongoId" : "6a305247f292fd229cf0c8dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 533.91547, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c0174d8ee00a09163f5", "title" : "Shift Lead Reservations (m/w/d)", "company" : "Ruby Hotels", "industry" : "Hospitality", "salary" : { "min" : 27500.0, "max" : 35000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Reservations role in Malta, adjusted for the hospitality industry and company size." }, "location" : "Corporate Office Malta", "locations" : [ "Corporate Office Malta" ], "timestamp" : "2026-06-16T02:17:40.830", "fingerprint" : "16fcddba20e784794d0c21e0f7e675409df63f0e95bd4e001beefc1dca00b055", "source" : "greenhouse", "language" : "de", "applyUrl" : "http://job-boards.eu.greenhouse.io/rubyhotels/jobs/4677987101?gh_jid=4677987101", "externalId" : "4677987101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "MS Office, PMS systems", "professionalSkills" : [ "Process improvement", "System improvement" ], "hardSkillsList" : [ "Hotel Fachwissen", "Hotel Policies", "Hotel Processes" ], "hardSkills" : [ { "name" : "Hotel Fachwissen", "level" : "intermediate" }, { "name" : "Hotel Policies", "level" : "intermediate" }, { "name" : "Hotel Processes", "level" : "intermediate" } ], "majorSkills" : "Reservations management, Team leadership, Guest service", "majorSkillsList" : [ "Reservations management", "Team leadership", "Guest service" ], "coreResponsibilities" : "Support team in daily reservations, Manage inquiries, no-shows, cancellations, and special cases, Ensure quality in the booking system, Control payments and invoices, Keep booking policies up-to-date, Lead the shift with overview, Distribute tasks smartly, Provide clarity in dynamic daily business, Act as contact person for team members, guests,, Handle complex inquiries and guest feedback, Accompany onboarding processes, Provide training and feedback, Promote knowledge, motivation, team spirit, and development, Analyze reports and forecasts, Identify patterns, Improve processes and systems, Ensure professional and warm guest journey across all, Actively participate in projects, Conduct interviews, Support the professional development of team members", "teamCollaboration" : "Team members; Guests; Corporate clients; OTAs", "domainKnowledge" : "Hotel Fachwissen; Hotel Policies; Hotel Processes", "domainList" : [ "hotel-fachwissen", "hotel-policies", "hotel-processes" ], "domainSpecificKnowledge" : [ "Hotel Fachwissen", "Hotel Policies", "Hotel Processes" ], "toolProficiency" : [ "MS Office", "PMS systems" ], "continuousLearning" : "Training; Coaching; Mentoring", "innovationCreativity" : "Lean Luxury Principle", "problemSolvingSkills" : "Analytical thinking", "specialRequirements" : "Relocation service for Malta", "qualificationsBasic" : "Completed vocational training in hospitality or gastronomy, Several years of experience in hotel reservations or guest service, Previous experience leading teams, Proficiency in MS Office, Proficiency in PMS systems, Fluent German, Fluent English", "qualificationsPreferred" : "Experience in guest service, Experience leading teams", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag von unserem Rubyverse. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Unser Corporate Office auf der wunderschönen Insel Malta bündelt gemeinsam mit den Teams in München alle aus den Hotels ausgelagerten Front Office, Marketing und Revenue Tätigkeiten. Die zentrale Reservations Abteilung ist dabei für die Bearbeitung der Buchungsanfragen sowie der Zahlungseingänge der Zimmerreservierungen für alle unsere Hotelstandorte zuständig. Join us and make it your own story Bei uns wird dir garantiert nicht langweilig, denn du: unterstützt dein Team im Reservierungsalltag und behältst Anfragen, No-Shows, Stornierungen und Sonderfälle souverän im Griff sicherst die Qualität im Buchungssystem, kontrollierst Zahlungen und Rechnungen und hältst unsere Buchungsrichtlinien auf dem neusten Stand führst die Schicht mit Überblick, verteilst Aufgaben smart und bringst Klarheit in ein dynamisches Tagesgeschäft bist geschätzte Ansprechperson für Team Member, Gäste, Firmenkunden und OTAs und übernimmst komplexe Anfragen und Gästefeedback begleitest Einarbeitungen, gibst Trainings und Feedback und förderst so Wissen, Motivation,Teamgeist und Weiterentwicklung analysierst Reports und Forecasts, erkennst Muster und verbesserst so unsere Prozesse und Systeme ganz nach unserem Lean Luxury Prinzip sorgst über alle Kommunikationswege für eine professionelle und zugleich herzliche Guest Journey gestaltest Projekte aktiv mit, führst Interviews und begleitest die fachliche Entwicklung deiner Teammitglieder Wir haben schon auf dich gewartet, denn du: bringst eine abgeschlossene Ausbildung in der Hotellerie oder Gastronomie mit hast mehrjährige Erfahrung in der Hotel-Reservierung oder im Guest Service gesammelt und bereits erste Teams fachlich geführt überzeugst mit deiner professionellen, herzlichen Art und findest in jeder Situation den richtigen Ton denkst analytisch, arbeitest strukturiert und legst Wert auf Qualität und Genauigkeit – bei dir selbst und im Team erkennst Potenziale, förderst dein Team mit Begeisterung und hast Freude daran, Wissen zu teilen fühlst dich in digitalen Tools zu Hause, MS Office und PMS-Systeme gehören für dich zum Alltag kennst dich bestens mit Hotel-Fachwissen, Policies und Prozessen aus und setzt dieses sicher ein beherrschst Deutsch und Englisch fließend in Wort und Schrift What's in for you? So grooven wir: Ruby, Ruby, Ruby Dein Style, dein Lachen, deine Ideen – Bring your personality to work. Vielleicht mit einem neuen Tattoo, Piercing oder einer neuen Haarfarbe? Wir connecten am liebsten per du - dürfen wir vorstellen: Michael, Gründer von Ruby Better together – bei der Arbeit, bei Team Events oder einfach nur, weil Montag ist \uD83D\uDE09 'Cause I'm having a good time Less work, same money – Vollzeit heißt bei uns 35 Stunden und jede Stunde zählt From city lights to island vibes - unser Relocation-Service macht deinen Start auf Malta stressfrei LEGEN…wait for it…DARY Staff Rates – für dich und deinen Travel Buddy Money, Money, Money Sharing is caring - mit unserem Opening- Bonus, wächst mit Ruby auch dein Konto Egal, wie du zur Arbeit kommst – einen Mobility-Zuschuss gibt's on top Ain't no mountain high enough Level up your game - mit Trainings, Coaching und Mentoring hast du die Chance, genau so sehr über dich hinauszuwachsen, wie auch Ruby wächst Innovation ist Teil unserer DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Egal, ob du als Barkeeper:in Cocktail-Träume erfüllst, mit deiner Kreativität für das gewisse Etwas sorgst oder ein Profi bist, wenn es um Planung und die Magie hinter den Kulissen geht - bei Ruby findest sicherlich auch du bald deinen Platz. Wir suchen ständig außergewöhnliche Charaktere und leidenschaftliche Team Player. Statt auf perfekte Lebensläufe, setzen wir viel mehr Wert auf tolle Persönlichkeiten, die uns dabei helfen, Hotels und Workspaces mit Herz und Seele zu gestalten. Was auch immer deine Leidenschaft ist: Komm zu uns und schreibe deine eigene Geschichte mit Ruby. Diversity, Equity & Inclusion Wir glauben daran, dass... ...du lieben kannst, wen du willst ...du selbst entscheiden solltest, ob und mit welchen Pronomen du angesprochen werden möchtest ...du stolz auf deine Herkunft und Kultur sein kannst ...du dich nicht für deine Religion oder Weltanschauung rechtfertigen musst ...du gut bist, genauso wie du bist und unser Team und Rubys Vielfältigkeit einzigartig machst Damit können wir gar nicht: Ismen Rassismus, Sexismus, Heterosexismus, Antisemitismus und alle weiteren derartigen Ismen, werden bei uns nicht toleriert. Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Paul aus dem Marketing-Team rein. Noch mehr Ruby Stories findest du hier: www.ruby-hotels.com/stories Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team", "summaryDescription" : "Shift Lead Reservations (m/w/d) at Ruby Hotels. Skills: Reservations management, Team leadership, Guest service. Support team in daily reservations. Manage inquiries, no-shows, cancellations, and special cases", "postedDate" : "2026-06-14T21:28:11.144", "createdAt" : "2026-06-14T21:28:11.144", "lastUpdated" : "2026-06-16T02:17:40.830", "ingestTimestamp" : "2026-06-14T21:28:11.144", "mongoId" : "6a2c6c0174d8ee00a09163f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Hotel Fachwissen", "Hotel Policies", "Hotel Processes", "Reservations management", "Team leadership", "Guest service", "Process improvement", "System improvement", "MS Office", "PMS systems" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 533.36426, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6ac674d8ee00a090dcd7", "title" : "Hotel Manager", "company" : "Kasa", "industry" : "Hospitality", "salary" : { "min" : 87000.0, "max" : 90000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-15T09:17:08.965", "fingerprint" : "48260ca91991a9748625a5ae4d58fb0750e17d0c699d32841e130a0ed3c5bc95", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/kasa/jobs/7763709003", "externalId" : "7763709003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceLevel" : "Manager", "teamCollaboration" : "Cross-functional teams; Partner with colleagues", "projectManagementSkills" : [ "Project plans" ], "domainKnowledge" : "Hospitality operations", "domainList" : [ "hospitality-operations" ], "domainSpecificKnowledge" : [ "Hospitality operations" ], "communicationSkills" : "Crucial conversations; Deliver feedback", "innovationCreativity" : "Surprise and delight guests", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Exceed guest expectations; Reduce recurring issues; Increase repeat visits", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Location: 225 N. 13th Street in Center City, Philadelphia The Role Reporting to an Area General Manager, as Hotel Manager you will work as the leader of a high-performing team that delivers high-quality outcomes for Kasa's property partners and guests. You will be responsible for the day-to-day operations of your property, or portfolio of properties, and for exceeding the expectations of every guest who walks through your doors. You’ll lead a team of employees at one or more properties in a defined geographic area. These employees may span departments that include Front Desk, Housekeeping, Maintenance, Security, and F proactively looking for ways to reduce effort, as well as surprise and delight guests, along each journey touchpoint. Drive operating profit per unit by driving revenues, managing cost controls, and partnering with colleagues on the Commercial team. Monitor guest feedback across all channels and work to eliminate recurring issues. Champion a culture of service excellence and operational excellence in support of a hospitality-centered operating model. Build relationships with local businesses, vendors, and the broader community. Requried Attributes Experienced Hospitality Leader: 4+ years of hotel management experience. Proficiency with property management systems and other core hospitality software. Guest Experience and Culture Champion: Demonstrated ability to drive guest experience scores (GSS, NPS, or brand-specific metrics). Experience using OTA reviews to drive improvements. Track record of building a service-first culture that reduces complaints and increases repeat visits. Revenue and Yield Management: Fluent in RevPAR/TRevPAR, ADR, and occupancy optimization; able to work with revenue management teams and systems. Effectively identifies, prioritizes, and secures business partnerships to expand revenue streams further and over time will fully own Revenue monitoring or partnership workstreams. Empathetic Leader: Recognized as an inclusive leader who leads with empathy, understanding, and intuition to meet the needs of direct reports, partners, and customers. Strategic Thinker and Owner Mindset: The ability to think critically, anticipate future trends and develop effective long-term strategies to achieve organizational goals. Leaders at this level have the ability to ID root causes, create project plans, and drive themselves and their team members to prioritize, schedule and complete sizable project plans at the building, market and regional level. Predictive Analyzer: Leverages historical data to anticipate future events or outcomes, identify potential risks or opportunities, and make data-driven decisions based on those predictions. Team Builder: Skillfully hires and dismisses personnel, making informed decisions aligned with team and organizational needs. Balances individual growth with overall objectives, fostering a productive and collaborative work environment. You must be comfortable hiring and developing high performers and parting ways with those who don’t meet the bar. Financial Acumen: Understand and interpret financial statements and operational data from a variety of sources; synthesize data to make informed recommendations and changes in team goals and tactics Culture Translator: Reconcile and educate others on country-specific cultural norms to promote awareness, inclusion, and belonging. Prolific Communicator: Confident and clear communicator with the ability to partner and influence at all levels in an engaging and comprehensive manner; comfortable with being in the spotlight, driving crucial conversations, and delivering feedback Curious about the Kasa experience? Save 15% when you book on kasa.com Benefits Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: The starting base pay range for this role is $87,000 - $90,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure. Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.", "summaryDescription" : "Hotel Manager at Kasa", "postedDate" : "2026-06-14T02:48:05.456", "createdAt" : "2026-06-14T02:48:05.456", "lastUpdated" : "2026-06-15T09:17:08.965", "ingestTimestamp" : "2026-06-14T02:48:05.456", "mongoId" : "6a2c6ac674d8ee00a090dcd7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 87000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Project plans", "Hospitality operations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 531.6254, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db54e74d8ee00a0c91a64", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Georgia", "locations" : [ "Georgia" ], "timestamp" : "2026-06-16T00:12:09.154", "fingerprint" : "0ec94fb8900bf8e5c9a6b2b153edaf95cbb97e6b5e97a9f3d9333d67afb443a4", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/af81d82f-fe3d-4745-a3cc-f7bfab03903f/apply", "externalId" : "af81d82f-fe3d-4745-a3cc-f7bfab03903f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "majorSkills" : "Customer service, Hotel bookings", "majorSkillsList" : [ "Customer service", "Hotel bookings" ], "coreResponsibilities" : "Assist clients in selecting hotel accommodations, Book hotel accommodations, Provide accurate information on hotel amenities, Provide accurate information on hotel pricing, Provide accurate information on hotel availability, Respond promptly to client inquiries, Respond professionally to client inquiries, Maintain detailed records of client interactions, Maintain accurate records of client bookings, Collaborate with team members, Ensure seamless client experiences, Stay updated on hotel offerings, Stay updated on travel trends, Stay updated on industry changes, Attend virtual training sessions, Attend team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "communicationSkills" : "Client inquiries", "continuousLearning" : "Virtual training sessions", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Skills: Customer service, Hotel bookings. Assist clients in selecting hotel accommodations. Book hotel accommodations", "postedDate" : "2026-06-13T17:48:04.655", "createdAt" : "2026-06-13T17:48:04.655", "lastUpdated" : "2026-06-16T00:12:09.154", "ingestTimestamp" : "2026-06-15T21:13:52.229", "mongoId" : "6a2db54e74d8ee00a0c91a64", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Hotel bookings", "Hotel accommodations", "Travel trends" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 526.27765, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db54d74d8ee00a0c91a31", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "South Carolina", "locations" : [ "South Carolina" ], "timestamp" : "2026-06-15T11:29:03.902", "fingerprint" : "0bab3637be87f0e2f88ec48b1688502f64ed43d5cfe9b447cd66beb31a8d0ae5", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/6305fd32-7072-4dba-a37b-2036a5732cdc/apply", "externalId" : "6305fd32-7072-4dba-a37b-2036a5732cdc", "industryFunction" : { }, "structuredLocations" : [ { "state" : "South Carolina", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "South Carolina, United States", "majorSkills" : "Customer service, Hotel bookings", "majorSkillsList" : [ "Customer service", "Hotel bookings" ], "coreResponsibilities" : "Assist clients in selecting hotel accommodations, Assist clients in booking hotel accommodations, Provide accurate information on hotel amenities, Provide accurate information on hotel pricing, Provide accurate information on hotel availability, Respond promptly to client inquiries, Respond professionally to client inquiries, Maintain detailed records of client interactions, Maintain accurate records of client interactions, Maintain detailed records of bookings, Maintain accurate records of bookings, Collaborate with team members, Ensure seamless client experiences, Stay updated on hotel offerings, Stay updated on travel trends, Stay updated on industry changes, Attend virtual training sessions, Attend team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "continuousLearning" : "Virtual training sessions; Industry resources", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Skills: Customer service, Hotel bookings. Assist clients in selecting hotel accommodations. Assist clients in booking hotel accommodations", "postedDate" : "2026-06-13T17:45:52.533", "createdAt" : "2026-06-13T17:45:52.533", "lastUpdated" : "2026-06-15T11:29:03.902", "ingestTimestamp" : "2026-06-14T22:14:29.640", "mongoId" : "6a2db54d74d8ee00a0c91a31", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Hotel bookings", "Hotel accommodations", "Travel trends" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 524.76306, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305afdf292fd229cf57fb3", "title" : "Sales Manager (Hospitality)", "company" : "Freenow by Lyft", "industry" : "Hospitality", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sales Manager in Dublin, Ireland, adjusted for manager seniority and the hospitality industry." }, "location" : "Dublin, Ireland", "locations" : [ "Dublin", "Ireland" ], "timestamp" : "2026-06-16T07:18:53.435", "fingerprint" : "92c149b3fe96e0e7c1f7c76db425ba15f9cc36e371fc874f5acf4f9c33efe051", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/freenow/jobs/8007156", "externalId" : "8007156", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dublin", "state" : "Leinster", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.3493795,-6.2605593" } ], "locationText" : "Dublin, Leinster, Ireland", "experienceMinYears" : 2, "experienceLevel" : "Manager", "technicalSkills" : "CRM software", "professionalSkills" : [ "Sales strategy", "Client relationship management", "Negotiation", "Presentation skills" ], "hardSkillsList" : [ "Sales forecasting", "Pipeline management" ], "hardSkills" : [ { "name" : "Sales forecasting", "level" : "intermediate" }, { "name" : "Pipeline management", "level" : "intermediate" } ], "majorSkills" : "Sales, Revenue generation, Client acquisition", "majorSkillsList" : [ "Sales", "Revenue generation", "Client acquisition" ], "coreResponsibilities" : "Develop and implement sales strategies, Identify and pursue new business opportunities, Build and maintain strong client relationships, Negotiate contracts and close deals, Achieve and exceed sales targets, Provide market feedback to the product team, Collaborate with marketing to develop sales materials", "teamCollaboration" : "Cross-functional teams; Sales and marketing teams", "domainKnowledge" : "Hospitality sales", "domainList" : [ "hospitality-sales" ], "domainSpecificKnowledge" : [ "Hospitality sales" ], "toolProficiency" : [ "CRM" ], "communicationSkills" : "Client presentations; Sales proposals", "problemSolvingSkills" : "Sales challenges", "outcomesObjectives" : "Increase market share; Drive revenue growth; Expand client base", "qualificationsBasic" : "2+ years of sales experience, Bachelor's degree or equivalent experience", "qualificationsPreferred" : "Experience in the hospitality industry, Proven track record of exceeding sales targets, Experience with CRM software", "workSiteFlexibility" : "Flexible", "rawDescription" : "Location: Come and join us in Dublin Freenow by Lyft for Client Travel is a product designed for businesses, primarily hotels, to quickly and easily book transport for their guests. Our key target industries are hospitality venues (hotels and restaurants) and automotive services We are seeking a highly driven Sales Manager to join our Client Travel team in Ireland. In this role, you will be responsible for identifying and pursuing new prospects that align with our target accounts, as well as managing and growing existing business. Your key objective will be to meet and exceed sales targets. You will be equipped with a sales engagement platform to master your outreach strategies and significantly boost conversion rates. As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries. YOUR DAILY ADVENTURES WILL INCLUDE: Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed \uD83D\uDE80 This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure Freenow’s technology helps our clients in their day to day business. Be involved in product improvements and work on marketing strategies Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely. TO BE SUCCESSFUL IN THIS ROLE: 2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must) Love being on the move Understand how your activities are impacting your sales quota You can make data driven decisions Enjoy speaking and meeting new people and you know how to engage with them Relish getting to know your customers to then collaborate with internal teams to improve our products for them Use coaching opportunities and self reflection to master your sales skills Fluent in English BENEFITS & PERKS IN A NUTSHELL: Flexible working arrangements LinkedIn Learning Sabbatical & special leave policies WeRoad partnership Birthday, 24th + 31st December off Short term EU work policy Mobility Credit Health Insurance Employee assistance program Plus more local benefits depending on your work location! DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work. SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US: ABOUT FREENOW: Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?", "summaryDescription" : "Sales Manager (Hospitality) at Freenow by Lyft. Skills: Sales, Revenue generation, Client acquisition. Develop and implement sales strategies. Identify and pursue new business opportunities", "postedDate" : "2026-06-15T23:26:04.433", "createdAt" : "2026-06-15T23:26:04.433", "lastUpdated" : "2026-06-16T07:18:53.435", "ingestTimestamp" : "2026-06-15T23:26:04.433", "mongoId" : "6a305afdf292fd229cf57fb3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Sales forecasting", "Pipeline management", "Sales", "Revenue generation", "Client acquisition", "Sales strategy", "Client relationship management", "Negotiation", "Presentation skills", "Hospitality sales", "CRM" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 524.10803, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b79f292fd229cf5e230", "title" : "Sales Manager (Hospitality)", "company" : "Freenow by Lyft", "industry" : "Hospitality", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sales Manager in Dublin, Ireland, adjusted for manager seniority and the hospitality industry." }, "location" : "Dublin, Ireland", "locations" : [ "Dublin", "Ireland" ], "timestamp" : "2026-06-16T08:36:22.209", "fingerprint" : "310d292093e07ccdceb2308793fe4ae42516741c09370f12bbc23e9063db675e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/freenow/jobs/8007156", "externalId" : "8007156", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dublin", "state" : "Leinster", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.3493795,-6.2605593" } ], "locationText" : "Dublin, Leinster, Ireland", "experienceMinYears" : 2, "experienceLevel" : "Manager", "technicalSkills" : "CRM software", "professionalSkills" : [ "Client relationship management", "Sales strategy", "Revenue generation", "Deal closure", "Negotiation", "Presentation skills" ], "hardSkillsList" : [ "Sales forecasting", "Lead generation", "Client acquisition" ], "hardSkills" : [ { "name" : "Sales forecasting", "level" : "intermediate" }, { "name" : "Lead generation", "level" : "intermediate" }, { "name" : "Client acquisition", "level" : "intermediate" } ], "majorSkills" : "Sales Management, Client Relations, Revenue Growth", "majorSkillsList" : [ "Sales Management", "Client Relations", "Revenue Growth" ], "coreResponsibilities" : "Develop and execute sales strategies, Identify and pursue new business opportunities, Build and maintain strong client relationships, Negotiate contracts and close deals, Achieve and exceed sales targets, Prepare sales reports and forecasts, Collaborate with marketing and operations teams, Provide exceptional customer service", "teamCollaboration" : "Cross-functional teams; Marketing teams; Operations teams", "domainKnowledge" : "Hospitality sales; Event planning; Hotel operations", "domainList" : [ "hospitality-sales", "event-planning", "hotel-operations" ], "domainSpecificKnowledge" : [ "Hospitality sales", "Event planning", "Hotel operations" ], "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Client presentations; Sales proposals", "problemSolvingSkills" : "Sales problem-solving", "specialRequirements" : "Occasional travel", "outcomesObjectives" : "Exceed sales targets; Grow client base; Increase revenue", "qualificationsBasic" : "2+ years of sales experience, Experience in hospitality or events, Valid driver's license", "qualificationsPreferred" : "Bachelor's degree in Hospitality Management, Experience with CRM software, Proven track record of exceeding sales targets", "workSiteFlexibility" : "Flexible", "rawDescription" : "Location: Come and join us in Dublin Freenow by Lyft for Client Travel is a product designed for businesses, primarily hotels, to quickly and easily book transport for their guests. Our key target industries are hospitality venues (hotels and restaurants) and automotive services We are seeking a highly driven Sales Manager to join our Client Travel team in Ireland. In this role, you will be responsible for identifying and pursuing new prospects that align with our target accounts, as well as managing and growing existing business. Your key objective will be to meet and exceed sales targets. You will be equipped with a sales engagement platform to master your outreach strategies and significantly boost conversion rates. As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries. YOUR DAILY ADVENTURES WILL INCLUDE: Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed \uD83D\uDE80 This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure Freenow’s technology helps our clients in their day to day business. Be involved in product improvements and work on marketing strategies Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely. TO BE SUCCESSFUL IN THIS ROLE: 2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must) Love being on the move Understand how your activities are impacting your sales quota You can make data driven decisions Enjoy speaking and meeting new people and you know how to engage with them Relish getting to know your customers to then collaborate with internal teams to improve our products for them Use coaching opportunities and self reflection to master your sales skills Fluent in English BENEFITS & PERKS IN A NUTSHELL: Flexible working arrangements LinkedIn Learning Sabbatical & special leave policies WeRoad partnership Birthday, 24th + 31st December off Short term EU work policy Mobility Credit Health Insurance Employee assistance program Plus more local benefits depending on your work location! DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work. SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US: ABOUT FREENOW: Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?", "summaryDescription" : "Sales Manager (Hospitality) at Freenow by Lyft. Skills: Sales Management, Client Relations, Revenue Growth. Develop and execute sales strategies. Identify and pursue new business opportunities", "postedDate" : "2026-06-15T23:21:15.944", "createdAt" : "2026-06-15T23:21:15.944", "lastUpdated" : "2026-06-16T08:36:22.209", "ingestTimestamp" : "2026-06-15T23:21:15.944", "mongoId" : "6a305b79f292fd229cf5e230", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Sales forecasting", "Lead generation", "Client acquisition", "Sales Management", "Client Relations", "Revenue Growth", "Client relationship management", "Sales strategy", "Revenue generation", "Deal closure", "Negotiation", "Presentation skills", "Hospitality sales", "Event planning", "Hotel operations", "CRM software" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 523.398, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db54d74d8ee00a0c91a2d", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Boston, Massachusetts", "locations" : [ "Boston, Massachusetts" ], "timestamp" : "2026-06-15T22:08:26.007", "fingerprint" : "381f45cb17d8d42fbe9d60d0e7ee5acffbd0e211981fbbde566518efd0a88605", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/0043f1e7-4caa-4075-93de-2b2650d903ad/apply", "externalId" : "0043f1e7-4caa-4075-93de-2b2650d903ad", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "majorSkills" : "Hotel bookings, Customer service", "majorSkillsList" : [ "Hotel bookings", "Customer service" ], "coreResponsibilities" : "Assist clients in selecting and booking hotel accommodations, Provide accurate information on hotel amenities, pricing, and, Respond promptly and professionally to client inquiries, Maintain detailed and accurate records of client interactions, Collaborate with team members to ensure seamless client, Stay updated on hotel offerings, travel trends, and, Attend virtual training sessions and team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "communicationSkills" : "Client inquiries", "continuousLearning" : "Virtual training sessions; Industry resources", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Skills: Hotel bookings, Customer service. Assist clients in selecting and booking hotel accommodations. Provide accurate information on hotel amenities, pricing, and", "postedDate" : "2026-06-13T17:44:48.464", "createdAt" : "2026-06-13T17:44:48.464", "lastUpdated" : "2026-06-15T22:08:26.007", "ingestTimestamp" : "2026-06-14T21:44:05.746", "mongoId" : "6a2db54d74d8ee00a0c91a2d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel bookings", "Customer service", "Hotel accommodations", "Travel trends" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 522.9545, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2db54d74d8ee00a0c91a2e", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Lexington, Kentucky", "locations" : [ "Lexington, Kentucky" ], "timestamp" : "2026-06-16T06:56:59.832", "fingerprint" : "2a4d5c4446e9bbd859610614d8d744eecfa8db670668cb35c0027d573688d277", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/89e52637-78e9-4cfc-867b-b091bf1e08ef/apply", "externalId" : "89e52637-78e9-4cfc-867b-b091bf1e08ef", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lexington", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "38.0464066,-84.4970393" } ], "locationText" : "Lexington, Kentucky, United States", "majorSkills" : "Hotel bookings, Customer service", "majorSkillsList" : [ "Hotel bookings", "Customer service" ], "coreResponsibilities" : "Assist clients in selecting and booking hotel accommodations, Provide accurate information on hotel amenities, pricing, and, Respond promptly and professionally to client inquiries, Maintain detailed and accurate records of client interactions, Collaborate with team members to ensure seamless client, Stay updated on hotel offerings, travel trends, and, Attend virtual training sessions and team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "communicationSkills" : "Client inquiries", "continuousLearning" : "Virtual training sessions; Ongoing support", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Skills: Hotel bookings, Customer service. Assist clients in selecting and booking hotel accommodations. Provide accurate information on hotel amenities, pricing, and", "postedDate" : "2026-06-13T17:44:19.093", "createdAt" : "2026-06-13T17:44:19.093", "lastUpdated" : "2026-06-16T06:56:59.832", "ingestTimestamp" : "2026-06-15T21:13:56.099", "mongoId" : "6a2db54d74d8ee00a0c91a2e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel bookings", "Customer service", "Hotel accommodations", "Travel trends" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 522.92883, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305088f292fd229cef1945", "title" : "Rental Sales Agent (Fairmont Hotel)", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 56000.0, "max" : 126000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, United States", "locations" : [ "San Francisco", "United States" ], "timestamp" : "2026-06-16T06:10:25.528", "fingerprint" : "6f2a2887865b7036e56ef8479476fd63ee4ddcd2053cba98cd62b65696f006a1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132230179-rental-sales-agent-fairmont-hotel-", "externalId" : "744000132230179", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Upselling", "Closing experience", "Customer relationships" ], "hardSkillsList" : [ "Sales", "Customer service" ], "hardSkills" : [ { "name" : "Sales", "level" : "intermediate" }, { "name" : "Customer service", "level" : "intermediate" } ], "majorSkills" : "Sales, Upselling, Customer service", "majorSkillsList" : [ "Sales", "Upselling", "Customer service" ], "coreResponsibilities" : "Greet and guide customers, Build rapport with customers, Identify customer needs, Prepare rental agreements, Upsell vehicle upgrades, Upsell protection packages, Upsell fuel options, Upsell additional services, Meet sales goals, Exceed sales goals, Handle customer inquiries", "domainKnowledge" : "Car rental process", "domainList" : [ "car-rental-process" ], "domainSpecificKnowledge" : [ "Car rental process" ], "communicationSkills" : "Verbal communication", "continuousLearning" : "Development opportunities", "specialRequirements" : "Work various shifts, Work nights, Work weekends, Work public holidays", "outcomesObjectives" : "Maximize every interaction; Exceed sales goals", "qualificationsBasic" : "Valid US driver's license, Clean driving record, Authorized to work in the US", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction while advising on and up-selling our fleet of vehicles to meet the customer's needs and driving the rental experience at the airport branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from flexible working hours and great development opportunities. Earn an hourly rate of $24.00 with the opportunity to earn uncapped bonuses, resulting in an average salary range from $56k up to $126k with unlimited earning potential. YOUR ROLE AT SIXT * You are the first point of contact for our customers – friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment * You prepare rental agreements and confidently upsell vehicle upgrades, protection packages, fuel options, and additional services to maximize every interaction * You meet and exceed sales goals through successful upselling and cross-selling, motivated by performance-based earnings * You handle customer inquiries with urgency and professionalism, always organized, service-oriented and with a smile YOUR SKILLS MATTER * You are a proven sales talent with upselling and closing experience, motivated by targets and direct customer contact * You bring valuable experience from sectors such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a track record of building customer relationships * You possess excellent verbal communication skills and enjoy direct customer interaction * You are comfortable working in a commission-driven environment and thrive under pressure * You are willing to work various shifts, including nights, weekends and public holidays, with a flexible approach to working hours * You have a valid US driver's license with a clean driving record and are authorized to work in the US without requiring sponsorship WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Bonus Plan Take advantage of an uncapped commission and bonus plan – top performers are rewarded * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance * Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Rental Sales Agent (Fairmont Hotel) at SIXT. Skills: Sales, Upselling, Customer service. Greet and guide customers. Build rapport with customers", "postedDate" : "2026-06-15T15:12:03.000", "createdAt" : "2026-06-15T21:46:08.301", "lastUpdated" : "2026-06-16T06:10:25.528", "ingestTimestamp" : "2026-06-15T21:46:08.301", "mongoId" : "6a305088f292fd229cef1945", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 56000, "salaryAnnualMax" : 126000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Sales", "Customer service", "Upselling", "Closing experience", "Customer relationships", "Car rental process" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 522.783, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba42", "title" : "Rental Sales Agent (Fairmont Hotel)", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 56000.0, "max" : 126000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, United States", "locations" : [ "San Francisco", "United States" ], "timestamp" : "2026-06-16T08:49:41.768", "fingerprint" : "0d8e59a87160cfcf7eb57cc32212e159de5bac1cf5952e090b734ba5fb131ce3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132230179-rental-sales-agent-fairmont-hotel-", "externalId" : "744000132230179", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Sales", "Customer service", "Upselling", "Cross-selling" ], "hardSkillsList" : [ "Prepare rental agreements", "Handle customer inquiries" ], "hardSkills" : [ { "name" : "Prepare rental agreements", "level" : "intermediate" }, { "name" : "Handle customer inquiries", "level" : "intermediate" } ], "majorSkills" : "Sales, Customer service, Upselling", "majorSkillsList" : [ "Sales", "Customer service", "Upselling" ], "coreResponsibilities" : "Greet customers, Guide customers through car rental process, Build rapport with customers, Identify customer needs, Prepare rental agreements, Upsell vehicle upgrades, Upsell protection packages, Upsell fuel options, Upsell additional services, Meet sales goals, Exceed sales goals, Handle customer inquiries", "domainKnowledge" : "Car rental process", "domainList" : [ "car-rental-process" ], "domainSpecificKnowledge" : [ "Car rental process" ], "communicationSkills" : "Verbal communication", "continuousLearning" : "Development opportunities", "specialRequirements" : "Work nights, Work weekends, Work public holidays", "outcomesObjectives" : "Maximize every interaction; Meet sales goals; Exceed sales goals", "qualificationsBasic" : "Valid US driver's license, Clean driving record, Authorized to work in the US", "qualificationsPreferred" : "Proven sales talent, Upselling experience, Closing experience, Experience from retail sales, Experience from hospitality sales, Experience from banking, Experience from B2B, Experience from car rental, Excellent verbal communication skills, Comfortable working in commission-driven environment, Willing to work various shifts", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction while advising on and up-selling our fleet of vehicles to meet the customer's needs and driving the rental experience at the airport branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from flexible working hours and great development opportunities. Earn an hourly rate of $24.00 with the opportunity to earn uncapped bonuses, resulting in an average salary range from $56k up to $126k with unlimited earning potential. YOUR ROLE AT SIXT * You are the first point of contact for our customers – friendly, professional and passionate about sales and service * You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment * You prepare rental agreements and confidently upsell vehicle upgrades, protection packages, fuel options, and additional services to maximize every interaction * You meet and exceed sales goals through successful upselling and cross-selling, motivated by performance-based earnings * You handle customer inquiries with urgency and professionalism, always organized, service-oriented and with a smile YOUR SKILLS MATTER * You are a proven sales talent with upselling and closing experience, motivated by targets and direct customer contact * You bring valuable experience from sectors such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a track record of building customer relationships * You possess excellent verbal communication skills and enjoy direct customer interaction * You are comfortable working in a commission-driven environment and thrive under pressure * You are willing to work various shifts, including nights, weekends and public holidays, with a flexible approach to working hours * You have a valid US driver's license with a clean driving record and are authorized to work in the US without requiring sponsorship WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Bonus Plan Take advantage of an uncapped commission and bonus plan – top performers are rewarded * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance * Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Rental Sales Agent (Fairmont Hotel) at SIXT. Skills: Sales, Customer service, Upselling. Greet customers. Guide customers through car rental process", "postedDate" : "2026-06-15T15:12:03.000", "createdAt" : "2026-06-15T21:45:57.108", "lastUpdated" : "2026-06-16T08:49:41.768", "ingestTimestamp" : "2026-06-15T21:45:57.108", "mongoId" : "6a305001f292fd229ceeba42", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 56000, "salaryAnnualMax" : 126000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Prepare rental agreements", "Handle customer inquiries", "Sales", "Customer service", "Upselling", "Cross-selling", "Car rental process" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 521.9536, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c0174d8ee00a09163fe", "title" : "Supervisor Reservations (m/w/d)", "company" : "Ruby Hotels", "industry" : "Hospitality", "salary" : { "min" : 42500.0, "max" : 55000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Supervisor Reservations role in Munich, Germany, adjusted for lead seniority and the hospitality industry." }, "location" : "Corporate Office", "locations" : [ "Corporate Office" ], "timestamp" : "2026-06-15T11:41:38.526", "fingerprint" : "3454c1717317c7c545cbc385ef39e44a41662ab4a683050c7cea36f2abd8cee5", "source" : "greenhouse", "language" : "de", "applyUrl" : "http://job-boards.eu.greenhouse.io/rubyhotels/jobs/4597107101?gh_jid=4597107101", "externalId" : "4597107101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Munich", "state" : "Bavaria", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.1371079,11.5753822" } ], "locationText" : "Munich, Bavaria, Germany", "employmentType" : "FULL_TIME", "technicalSkills" : "MS Office, PMS Systeme", "professionalSkills" : [ "Prozessmanagement", "Ressourcenplanung", "Kontinuierliche Verbesserung", "Gästebetreuung", "Teamführung", "Analyse", "Forecast" ], "hardSkillsList" : [ "Buchungssystem", "Zahlungskontrolle", "Rechnungskontrolle", "Buchungsrichtlinien" ], "hardSkills" : [ { "name" : "Buchungssystem", "level" : "intermediate" }, { "name" : "Zahlungskontrolle", "level" : "intermediate" }, { "name" : "Rechnungskontrolle", "level" : "intermediate" }, { "name" : "Buchungsrichtlinien", "level" : "intermediate" } ], "majorSkills" : "Reservierungsmanagement, Teamführung, Prozessoptimierung", "majorSkillsList" : [ "Reservierungsmanagement", "Teamführung", "Prozessoptimierung" ], "coreResponsibilities" : "Unterstützen Team im Reservierungsalltag, Bearbeiten Anfragen No-Shows Stornierungen Sonderfälle, Sichern Qualität Buchungssystem, Kontrollieren Zahlungen Rechnungen, Halten Buchungsrichtlinien aktuell, Führen Schicht mit Überblick, Verteilen Aufgaben smart, Bringen Klarheit Tagesgeschäft, Übernehmen komplexe Anfragen Gästefeedback, Begleiten Einarbeitungen, Geben Trainings Feedback, Fördern Wissen Motivation Teamgeist Weiterentwicklung, Analysieren Reports Forecasts, Erkennen Muster, Verbessern Prozesse Systeme, Sorgen professionelle herzliche Guest Journey, Gestalten Projekte aktiv mit, Führen Interviews, Begleiten fachliche Entwicklung Teammitglieder", "teamCollaboration" : "Team Member; Gäste; Firmenkunden; OTAs; Teammitglieder", "projectManagementSkills" : [ "Projektgestaltung" ], "domainKnowledge" : "Hotel-Fachwissen; Policies; Prozesse; Hospitality", "domainList" : [ "hotel-fachwissen", "policies", "prozesse", "hospitality" ], "domainSpecificKnowledge" : [ "Hotel-Fachwissen", "Policies", "Prozesse", "Hospitality" ], "toolProficiency" : [ "MS Office", "PMS Systeme" ], "communicationSkills" : "Gästefeedback; Kommunikationswege", "continuousLearning" : "Trainings; Coaching; Mentoring", "innovationCreativity" : "Neue Ideen; Projekte", "problemSolvingSkills" : "Analytisch; Mustererkennung", "qualificationsBasic" : "Abgeschlossene Ausbildung Hotellerie Gastronomie, Mehrjährige Erfahrung Hotel-Reservierung Guest Service, Erste Teams fachlich geführt, Deutsch und Englisch fließend", "qualificationsPreferred" : "Professionelle herzliche Art, Analytisches Denken, Strukturiertes Arbeiten, Wert auf Qualität Genauigkeit, Erkennen von Potenzialen, Fördern von Team mit Begeisterung, Freude Wissen teilen, Sicherer Umgang MS Office PMS Systeme, Kenntnisse Hotel-Fachwissen Policies Prozesse", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag von unserem Rubyverse. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Unser stylisches Corporate Office in München bündelt hierbei alle Bau- bzw. Design-, Verwaltungs- und Vermarktungsfunktionen sowie viele aus dem Hotel ausgelagerte Front-Office Tätigkeiten. Die zentrale Reservations Abteilung ist dabei für die Bearbeitung der Buchungsanfragen sowie der Zahlungseingänge der Zimmerreservierungen für alle unsere Hotelstandorte zuständig. Join us and make it your own story Bei uns wird dir garantiert nicht langweilig, denn du: unterstützt dein Team im Reservierungsalltag und behältst Anfragen, No-Shows, Stornierungen und Sonderfälle souverän im Griff sicherst die Qualität im Buchungssystem, kontrollierst Zahlungen und Rechnungen und hältst unsere Buchungsrichtlinien auf dem neusten Stand führst die Schicht mit Überblick, verteilst Aufgaben smart und bringst Klarheit in ein dynamisches Tagesgeschäft bist geschätzte Ansprechperson für Team Member, Gäste, Firmenkunden und OTAs und übernimmst komplexe Anfragen und Gästefeedback begleitest Einarbeitungen, gibst Trainings und Feedback und förderst so Wissen, Motivation,Teamgeist und Weiterentwicklung analysierst Reports und Forecasts, erkennst Muster und verbesserst so unsere Prozesse und Systeme ganz nach unserem Lean Luxury Prinzip sorgst über alle Kommunikationswege für eine professionelle und zugleich herzliche Guest Journey gestaltest Projekte aktiv mit, führst Interviews und begleitest die fachliche Entwicklung deiner Teammitglieder Wir haben schon auf dich gewartet, denn du: bringst eine abgeschlossene Ausbildung in der Hotellerie oder Gastronomie mit hast mehrjährige Erfahrung in der Hotel-Reservierung oder im Guest Service gesammelt und bereits erste Teams fachlich geführt überzeugst mit deiner professionellen, herzlichen Art und findest in jeder Situation den richtigen Ton denkst analytisch, arbeitest strukturiert und legst Wert auf Qualität und Genauigkeit – bei dir selbst und im Team erkennst Potenziale, förderst dein Team mit Begeisterung und hast Freude daran, Wissen zu teilen fühlst dich in digitalen Tools zu Hause, MS Office und PMS-Systeme gehören für dich zum Alltag kennst dich bestens mit Hotel-Fachwissen, Policies und Prozessen aus und setzt dieses sicher ein beherrschst Deutsch und Englisch fließend in Wort und Schrift What's in for you? So grooven wir: Ruby, Ruby, Ruby Dein Style, dein Lachen, deine Ideen – Bring your personality to work. Vielleicht mit einem neuen Tattoo, Piercing oder einer neuen Haarfarbe? Wir connecten am liebsten per du - dürfen wir vorstellen: Michael, Gründer von Ruby Better together – bei der Arbeit, bei Team Events oder einfach nur, weil Montag ist \uD83D\uDE09 'Cause I'm having a good time Less work, same money – Vollzeit heißt bei uns 35 Stunden und jede Stunde zählt From city lights to island vibes - unser Relocation-Service macht deinen Start auf Malta stressfrei LEGEN…wait for it…DARY Staff Rates – für dich und deinen Travel Buddy Money, Money, Money Sharing is caring - mit unserem Opening- Bonus, wächst mit Ruby auch dein Konto Egal, wie du zur Arbeit kommst – einen Mobility-Zuschuss gibt's on top Ain't no mountain high enough Level up your game - mit Trainings, Coaching und Mentoring hast du die Chance, genau so sehr über dich hinauszuwachsen, wie auch Ruby wächst Innovation ist Teil unserer DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Egal, ob du als Barkeeper:in Cocktail-Träume erfüllst, mit deiner Kreativität für das gewisse Etwas sorgst oder ein Profi bist, wenn es um Planung und die Magie hinter den Kulissen geht - bei Ruby findest sicherlich auch du bald deinen Platz. Wir suchen ständig außergewöhnliche Charaktere und leidenschaftliche Team Player. Statt auf perfekte Lebensläufe, setzen wir viel mehr Wert auf tolle Persönlichkeiten, die uns dabei helfen, Hotels und Workspaces mit Herz und Seele zu gestalten. Was auch immer deine Leidenschaft ist: Komm zu uns und schreibe deine eigene Geschichte mit Ruby. Diversity, Equity & Inclusion Wir glauben daran, dass... ...du lieben kannst, wen du willst ...du selbst entscheiden solltest, ob und mit welchen Pronomen du angesprochen werden möchtest ...du stolz auf deine Herkunft und Kultur sein kannst ...du dich nicht für deine Religion oder Weltanschauung rechtfertigen musst ...du gut bist, genauso wie du bist und unser Team und Rubys Vielfältigkeit einzigartig machst Damit können wir gar nicht: Ismen Rassismus, Sexismus, Heterosexismus, Antisemitismus und alle weiteren derartigen Ismen, werden bei uns nicht toleriert. Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Paul aus dem Marketing-Team rein. Noch mehr Ruby Stories findest du hier: www.ruby-hotels.com/stories Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team", "summaryDescription" : "Supervisor Reservations (m/w/d) at Ruby Hotels. Skills: Reservierungsmanagement, Teamführung, Prozessoptimierung. Unterstützen Team im Reservierungsalltag. Bearbeiten Anfragen No-Shows Stornierungen Sonderfälle", "postedDate" : "2026-06-14T04:21:25.441", "createdAt" : "2026-06-14T04:21:25.441", "lastUpdated" : "2026-06-15T11:41:38.526", "ingestTimestamp" : "2026-06-14T04:21:25.441", "mongoId" : "6a2c6c0174d8ee00a09163fe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Buchungssystem", "Zahlungskontrolle", "Rechnungskontrolle", "Buchungsrichtlinien", "Reservierungsmanagement", "Teamführung", "Prozessoptimierung", "Prozessmanagement", "Ressourcenplanung", "Kontinuierliche Verbesserung", "Gästebetreuung", "Analyse", "Forecast", "Projektgestaltung", "Hotel-Fachwissen", "Policies", "Prozesse", "Hospitality", "MS Office", "PMS Systeme" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 517.6772, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db54d74d8ee00a0c91a3e", "title" : "Customer Service Representative – Hotel Bookings", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Maryland", "locations" : [ "Maryland" ], "timestamp" : "2026-06-16T00:25:24.291", "fingerprint" : "2303ea71a1b1b94f658ed6fa018dada7d8d79c8a2eae5b561929f6e1cd5ccd73", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/b555619b-fe13-4880-94ba-a07f18e9a8dd/apply", "externalId" : "b555619b-fe13-4880-94ba-a07f18e9a8dd", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Maryland", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Maryland, United States", "coreResponsibilities" : "Assist clients in selecting hotel accommodations, Assist clients in booking hotel accommodations, Provide accurate information on hotel amenities, Provide accurate information on hotel pricing, Provide accurate information on hotel availability, Respond promptly to client inquiries, Respond professionally to client inquiries, Maintain accurate records of client interactions, Maintain accurate records of bookings, Collaborate with team members, Stay updated on hotel offerings, Stay updated on travel trends, Stay updated on industry changes, Attend virtual training sessions, Attend team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends; Hotel offerings", "domainList" : [ "hotel-accommodations", "travel-trends", "hotel-offerings" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "communicationSkills" : "Client inquiries", "continuousLearning" : "Virtual training sessions; Industry resources", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Remote Customer Service Representative – Hotel Bookings About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service Representative – Hotel Bookings. Assist clients in selecting hotel accommodations. Assist clients in booking hotel accommodations", "postedDate" : "2026-06-13T17:43:30.877", "createdAt" : "2026-06-13T17:43:30.877", "lastUpdated" : "2026-06-16T00:25:24.291", "ingestTimestamp" : "2026-06-14T22:11:52.942", "mongoId" : "6a2db54d74d8ee00a0c91a3e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 515.89026, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308629f292fd229c07e466", "title" : "Customer Service Coordinator II", "company" : "GRAIL", "industry" : "Customer Experience & Insights", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Customer Service Coordinator II in Raleigh, United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "Raleigh, NC; Durham, NC", "locations" : [ "Raleigh, NC; Durham, NC" ], "timestamp" : "2026-06-16T13:04:14.823", "fingerprint" : "bb682dabbe3253dcad9d4f6c2c4db96c9df09ff983c2e7ca64942e7b2c08f7ab", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/grailbio/d2388dba-1161-47d5-b2a9-e2edf86747c9/apply", "externalId" : "d2388dba-1161-47d5-b2a9-e2edf86747c9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Raleigh", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "35.7803977,-78.6390989" } ], "locationText" : "Raleigh, North Carolina, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "## Description Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care. We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com The Customer Service Coordinator II provides direct support to internal and external stakeholders by handling a wider range of inquiries and service requests. This role builds on foundational knowledge to independently resolve moderately complex issues, ensuring high levels of customer satisfaction while supporting continuous improvement in service delivery. The CSC is committed to personal and professional change and growth, meeting the needs of the customer and the company, and making a true difference in a caller’s day and within the healthcare landscape as a whole. Our current flexible work arrangement policy requires that a minimum of 60%, or 24 hours, of your total work week be on-site. Your specific schedule, determined in collaboration with your manager, will align with team and business needs and could exceed the 60% requirement for the site. ## Responsibilities Respond to internal and external stakeholder calls, emails, and chat inquiries, providing accurate information on products, services, policies, and procedures in GRAIL’s customer relationship management (CRM) software. Independently resolve routine to moderately complex issues, using judgment within established guidelines. Process internal and external requests such as account creation, order changes, account updates, and troubleshooting steps. Document and track customer interactions in service systems to maintain accurate records. Escalate complex or high-impact issues to senior coordinators or supervisors, ensuring smooth handoff. Provide feedback on recurring issues or customer pain points to improve processes and customer experience. Meet or exceed service performance metrics including response times, quality scores, and customer satisfaction ratings. Adaptability and Growth Expectation As our organization continues to evolve and grow, this role may require flexibility in responsibilities and duties. Employees should expect that their role may expand, shift, or be modified to meet changing business needs, strategic priorities, and organizational objectives. This may include: Taking on additional responsibilities. Participating in cross functional projects and initiatives. Adapting to new technologies, processes, or methodologies. Supporting other departments or teams during periods of high demand. Contributing to special projects or temporary assignments as needed. These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion. ## Required Qualifications High school diploma or equivalent. A minimum of 1 year of customer service experience in a call center or related environment. Strong customer service and communication skills. ## Preferred Qualifications Bachelor’s Degree or an equivalent combination of education and experience. Strong interpersonal and communication skills with the ability to handle customer concerns calmly and effectively. Proficiency in using customer service software, ticketing systems, and common office applications. Problem-solving ability to assess customer needs and identify solutions within established procedures. Strong organizational skills and attention to detail. Ability to work both independently and collaboratively in a team environment. Office or call center environment with frequent use of computer, headset, and telephone. May require flexible scheduling, including evenings or weekends, depending on business needs. Frequent interaction with customers, requiring patience, empathy, and professionalism. Demonstrated level of knowledge regarding applicable regulatory standards commensurate with the position's complexity and scope, contributing to organizational regulatory compliance. Minimal applicable standards for this position include: Clinical laboratory regulations (e.g. CAP, CLIA, NYSDOH, ISO 15189) Protected health information (e.g. HIPAA, GDPR) ## PHYSICAL DEMANDS / WORKING ENVIRONMENT Ability to travel as required as needed Hours and days may vary depending on operational needs. Standing or sitting for long periods of time may be necessary. Some lifting (up to 25 pounds) may be necessary. ## Additional Information The expected, full-time, hourly scale for this position is $20/hr-$25/hr. Actual pay will consider skills, experience, and location. This role may be eligible for other forms of compensation, including an annual bonus and/or incentives, subject to the terms of the applicable plans and Company discretion. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications. Employees in this role are also eligible for GRAIL’s comprehensive and competitive benefits package, offered in accordance with our applicable plans and policies. This package currently includes flexible time-off or vacation; a 401(k) retirement plan with employer match; medical, dental, and vision coverage; and carefully selected mindfulness programs. GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, , or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at rc@grailbio.com if you require an accommodation to apply for an open position. GRAIL maintains a drug-free workplace. We welcome job-seekers from all backgrounds to join us!", "summaryDescription" : "Customer Service Coordinator II at GRAIL", "postedDate" : "2026-06-15T20:36:34.972", "createdAt" : "2026-06-15T20:36:34.972", "lastUpdated" : "2026-06-16T13:04:14.823", "ingestTimestamp" : "2026-06-16T03:26:53.749", "mongoId" : "6a308629f292fd229c07e466", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 511.37732, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6ac674d8ee00a090dcd5", "title" : "Hospitality Associate", "company" : "Kasa", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Hospitality Associate in Portland, United States, with adjustments for mid-seniority and the hospitality industry." }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T05:05:36.241", "fingerprint" : "10a7e82e16c2055a0c217373a9467916d79d44dd8810bca33ef1831b42e57f00", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/kasa/jobs/7767669003", "externalId" : "7767669003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Portland", "state" : "Oregon", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.5202471,-122.6741940" } ], "locationText" : "Portland, Oregon, United States", "rawDescription" : "About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Location: Portland, Oregon Time Commitment: approximately 32-40 hours Anticipated Schedule: Flexible - including nights, weekends, and holidays. The Role Join our Portland Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at The Clyde. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team. About the Team Be a part of our West Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Hospitality Associate Guest Experience Welcoming and Assisting Guests: Be the first point of contact for guests, assisting with check–in, and addressing their immediate needs or special requests. Local Expertise: Provide guests with personalized local recommendations and insights, enhancing their overall experience at The Clyde. Operational Responsibilities Quality Assurance and Property Upkeep: Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable. Perform quality checks using our TechTool 'Safety Culture' after each clean to uphold our high-quality standards. Readiness and Event Planning: Prepare for upcoming guest arrivals and organize guest engagement events, coordinating with housekeeping and maintenance teams. Guest Requests & Troubleshooting: Promptly address and resolve guest requests received through our Task Management Tool 'Breezeway.' Additionally, address any live guest issues, such as cleanliness, technical, or operational challenges. Communication and Collaboration Team Coordination: Maintain seamless communication with the remote Guest Experience team via tools like Slack and Kustomer, ensuring any guest issues are swiftly resolved. Emergency Handling: Be equipped to tackle emergency situations such as lockouts or urgent guest requests, showcasing your problem-solving abilities. Experience Hospitality Expertise: Minimum of 2 years of experience in hospitality. Alternatively, if you have less hospitality experience, a minimum of 2 years in customer service is required. Guest Service Skills: At least 1 year of experience in guest service roles. Tech-Savvy: A strong affinity for technology, with previous experience in tech-related tasks, and a keen interest in learning new systems and platforms. Flexibility: Availability for varied shifts, including afternoons, evenings, weekends, and holidays. Transportation: Access to reliable transportation. Physical Capability: Comfortable with lifting items weighing up to 50 pounds. Consistent While Under Pressure: Skilled in maintaining composure and a positive outlook in challenging or high-stress situations. Plus if... You pride yourself on your communication and organizational skills In one year, you will succeed at Kasa by having: Established yourself as a top operations performer by consecutively reaching monthly quality goals Set a high bar for quality standards and guest satisfaction within your market Become an invaluable resource to our team, beyond your knowledge of property operations Supported critical cross-departmental Kasa projects Benefits Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: The starting base pay for this role is $19.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure. Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.", "summaryDescription" : "Hospitality Associate at Kasa", "postedDate" : "2026-06-14T19:59:43.786", "createdAt" : "2026-06-14T19:59:43.786", "lastUpdated" : "2026-06-16T05:05:36.241", "ingestTimestamp" : "2026-06-14T19:59:43.786", "mongoId" : "6a2c6ac674d8ee00a090dcd5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 507.87857, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305614f292fd229cf24b71", "title" : "Revenue Growth Consultant (Hospitality)", "company" : "SiteMinder", "industry" : "GTM - Sales", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Revenue Growth Consultant in Barcelona, Spain, with adjustments for mid-seniority and the hospitality industry." }, "location" : "Barcelona", "locations" : [ "Barcelona" ], "timestamp" : "2026-06-16T08:50:52.609", "fingerprint" : "4566c12ff8d2d9f9a518274e224a26e5c8bc52c26fa6d017e2c116d1fd7d25cd", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/siteminder/6b883520-5eb5-4390-8cd8-b538212ceb37/application", "externalId" : "6b883520-5eb5-4390-8cd8-b538212ceb37", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Barcelona", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "41.3825802,2.1770730" } ], "locationText" : "Barcelona, Spain", "employmentType" : "FULL_TIME", "technicalSkills" : "Salesforce", "professionalSkills" : [ "Consultative selling", "Solution selling", "Value selling", "Revenue management", "Pricing strategy", "Distribution strategy", "Forecasting", "B2B sales" ], "hardSkillsList" : [ "Upselling", "Sales cycle management", "Pipeline management", "Forecasting", "Pricing", "Channel distribution" ], "softSkillsList" : [ "Proactivity", "Independent work", "Collaborative work" ], "hardSkills" : [ { "name" : "Upselling", "level" : "intermediate" }, { "name" : "Sales cycle management", "level" : "intermediate" }, { "name" : "Pipeline management", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Pricing", "level" : "intermediate" }, { "name" : "Channel distribution", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Proactivity" }, { "name" : "Independent work" }, { "name" : "Collaborative work" } ], "majorSkills" : "Revenue management, Consultative sales, SaaS sales", "majorSkillsList" : [ "Revenue management", "Consultative sales", "SaaS sales" ], "coreResponsibilities" : "Reach out to existing customers, Initiate consultative discussions, Conduct product demonstrations, Conduct product presentations, Articulate how DR+ enhances pricing, Articulate how DR+ improves yield, Articulate how DR+ delivers ROI, Educate hoteliers on best practices, Integrate DR+ with commercial strategy, Own upsell sales cycle, Manage opportunities, Negotiate contracts, Close contracts, Ensure smooth activation handoff, Achieve upsell revenue targets, Exceed upsell revenue targets, Maintain accurate sales records, Maintain timely sales records, Maintain customer information, Align messaging with teams, Capture market feedback, Contribute to GTM strategy refinement", "teamCollaboration" : "Regional Sales Manager; Customer Success; Marketing teams", "domainKnowledge" : "Hotel revenue management; Hotel pricing; Hotel distribution; Hotel forecasting; Hotel commerce platform; Dynamic pricing", "domainList" : [ "hotel-revenue-management", "hotel-pricing", "hotel-distribution", "hotel-forecasting", "hotel-commerce-platform", "dynamic-pricing" ], "domainSpecificKnowledge" : [ "Hotel revenue management", "Hotel pricing", "Hotel distribution", "Hotel forecasting", "Hotel commerce platform", "Dynamic pricing" ], "toolProficiency" : [ "CRM", "Salesforce" ], "communicationSkills" : "Professional communication; Presentation; Negotiation", "continuousLearning" : "Consultative B2B sales methodologies; GTM strategies", "outcomesObjectives" : "Achieve monthly upsell revenue targets; Exceed monthly upsell revenue targets; Achieve quarterly upsell revenue targets; Exceed quarterly upsell revenue targets", "qualificationsBasic" : "Hands-on hotel revenue management experience, Proven track record in operational hotel revenue management, Understand daily pricing challenges, Understand channel distribution challenges, Understand forecasting challenges, Ambition to transition into SaaS commercial environment, Keen to learn consultative B2B sales, Keen to learn GTM strategies, Clear, confident, professional communication skills, Presentation abilities, Negotiation abilities, Fluency in English, Fluency in Spanish, Experience with CRM system, Proficiency with standard business tools", "qualificationsPreferred" : "Sales aptitude, Eagerness to learn sales skills, Experience in inside sales, Experience in account management, Experience in commercially-focused B2B environment", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year. ABOUT DYNAMIC REVENUE PLUS (DR+) Dynamic Revenue Plus (DR+) is SiteMinder’s powerful, intelligent add-on designed to help our existing hotel customers master their pricing and distribution strategy with confidence. DR+ uses real-time market data, demand trends, and competitor insights to recommend optimal room rates, enabling hotels to react faster, make smarter pricing decisions, and significantly improve profitability—all directly within the integrated SiteMinder platform. ABOUT THE REVENUE GROWTH CONSULTANT (DR+) ROLE We are seeking commercially-minded individuals with deep, hands-on hotel revenue management experience who are ready to transition into a consultative technology sales career. Your primary mission is to be the domain expert in the sales team, engaging existing SiteMinder customers to educate them on the value of adopting DR+. This role is focused on selling value and strategic outcome, not just features. You will be leveraging your operational knowledge to conduct highly credible, solution-focused conversations that demonstrate how DR+ solves real-world hotel pricing challenges. WHAT YOU WILL DO... - Consultative Upselling: Proactively reach out to existing SiteMinder customers (warm leads) to initiate in-depth, consultative discussions regarding their current revenue management strategies, pain points, and commercial goals. - Value Demonstration: Conduct compelling, data-driven product demonstrations and presentations that clearly articulate how DR+ enhances pricing strategies, improves yield, and delivers a strong Return on Investment (ROI). - Expert Education: Utilise your hands-on hotel revenue management background to serve as a credible expert, educating hoteliers on best practices and how DR+ integrates with their commercial strategy to remove guesswork and spreadsheet reliance. - Full Sales Cycle Management: Own the end-to-end upsell sales cycle within your defined territory, managing opportunities from initial qualification and discovery through negotiation, contract closing, and ensuring a smooth activation handoff to the Customer Success team. - Target Achievement: Consistently achieve and exceed monthly and quarterly upsell revenue targets for the DR+ product. - CRM Management: Maintain accurate and timely records of all sales activities, pipeline stages, and customer information within the CRM (Salesforce) to ensure reliable forecasting and pipeline health. - Collaboration: Work seamlessly with the Regional Sales Manager, Customer Success, and Marketing teams to align messaging, capture market feedback, and contribute to the continuous refinement of the DR+ Go-to-Market strategy. WHAT YOU HAVE... - Hands-on Domain Mastery (Mandatory): A strong background and proven track record in operational hotel revenue management is essential. You must understand the daily, practical challenges of pricing, channel distribution, and forecasting within a hotel environment. - Career Transition Drive: A demonstrated ambition to transition from an operational role into a high-growth SaaS commercial environment. You must be keen to expand your experience by learning consultative B2B sales methodologies and GTM strategies. - Communication and Persuasion: Clear, confident, and professional communication skills with strong presentation and negotiation abilities. - Sales Aptitude: Proven success in an inside sales, account management, or commercially-focused B2B environment is preferred, OR a clear aptitude and eagerness to learn and master sales skills quickly. - Proactivity: Highly motivated, results-oriented, and comfortable working independently and collaboratively within a fast-paced, target-driven team structure. - Technology Fluency: Experience working with a Customer Relationship Management (CRM) system (ideally Salesforce) and proficiency with standard business tools - Fluency in English and Spanish WHY JOIN SITEMINDER? - Growth Path: This role offers a clear and supported pathway to transitioning your revenue management expertise into a successful technology sales career. - Impact: Directly contribute to a high-growth product that is strategically important to the company and delivers immediate, measurable value to hoteliers. - Team: Join a dynamic, supportive, and international Revenue Growth Team led by experts committed to your professional development. Our Perks & Benefits… - Equity packages for you to share in SiteMinder's growth and successes - Hybrid working model (3 days per week in the office) - Uncapped commission that rewards overachievement - Private health insurance - Mental health and well-being initiatives - Referral bonus for bringing in new talent - Paid birthday, study and volunteering days off every year - Fun quarterly social and team events - Employee Resource Groups (ERG) to help you connect and get involved Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.", "summaryDescription" : "Revenue Growth Consultant (Hospitality) at SiteMinder. Skills: Revenue management, Consultative sales, SaaS sales. Reach out to existing customers. Initiate consultative discussions", "createdAt" : "2026-06-16T00:29:09.252", "lastUpdated" : "2026-06-16T08:50:52.609", "ingestTimestamp" : "2026-06-16T00:29:09.252", "mongoId" : "6a305614f292fd229cf24b71", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Upselling", "Sales cycle management", "Pipeline management", "Forecasting", "Pricing", "Channel distribution", "Proactivity", "Independent work", "Collaborative work", "Revenue management", "Consultative sales", "SaaS sales", "Consultative selling", "Solution selling", "Value selling", "Pricing strategy", "Distribution strategy", "B2B sales", "Hotel revenue management", "Hotel pricing", "Hotel distribution", "Hotel forecasting", "Hotel commerce platform", "Dynamic pricing", "CRM", "Salesforce" ], "skillCount" : 26, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 501.82983, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c0174d8ee00a09163f4", "title" : "Shift Lead Reservations (m/w/d)", "company" : "Ruby Hotels", "industry" : "Hospitality", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Reservations role in Munich, Germany, adjusted for the hospitality industry and company size." }, "location" : "Corporate Office", "locations" : [ "Corporate Office" ], "timestamp" : "2026-06-15T09:34:48.609", "fingerprint" : "e0a415d148b06e7cc99326f63c714420aab5dbb67ae6715042efc517f8241bfc", "source" : "greenhouse", "language" : "de", "applyUrl" : "http://job-boards.eu.greenhouse.io/rubyhotels/jobs/4597110101?gh_jid=4597110101", "externalId" : "4597110101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Munich", "state" : "Bavaria", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.1371079,11.5753822" } ], "locationText" : "Munich, Bavaria, Germany", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "MS Office, PMS-Systeme", "professionalSkills" : [ "Prozessverbesserung", "Teamführung", "Gästebetreuung", "Kundenmanagement" ], "hardSkillsList" : [ "Buchungssystem Qualität", "Zahlungskontrolle", "Rechnungskontrolle", "Buchungsrichtlinien", "Reportanalyse", "Forecastanalyse" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Buchungssystem Qualität", "level" : "intermediate" }, { "name" : "Zahlungskontrolle", "level" : "intermediate" }, { "name" : "Rechnungskontrolle", "level" : "intermediate" }, { "name" : "Buchungsrichtlinien", "level" : "intermediate" }, { "name" : "Reportanalyse", "level" : "intermediate" }, { "name" : "Forecastanalyse", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Reservierungsmanagement, Teamleitung, Prozessoptimierung", "majorSkillsList" : [ "Reservierungsmanagement", "Teamleitung", "Prozessoptimierung" ], "coreResponsibilities" : "Team im Reservierungsalltag unterstützen, Anfragen, No-Shows, Stornierungen im Griff behalten, Qualität im Buchungssystem sichern, Zahlungen und Rechnungen kontrollieren, Buchungsrichtlinien auf dem neusten Stand halten, Schicht mit Überblick führen, Aufgaben smart verteilen, Klarheit ins Tagesgeschäft bringen, Ansprechperson für Team, Gäste, Firmenkunden, OTAs sein, Komplexe Anfragen und Gästefeedback übernehmen, Einarbeitungen begleiten, Trainings und Feedback geben, Wissen, Motivation, Teamgeist fördern, Reports und Forecasts analysieren, Muster erkennen, Prozesse und Systeme verbessern, Professionelle und herzliche Guest Journey sorgen, Projekte aktiv mitgestalten, Interviews führen, Fachliche Entwicklung Teammitglieder begleiten", "teamCollaboration" : "Team Member; Gäste; Firmenkunden; OTAs", "projectManagementSkills" : [ "Projektgestaltung" ], "domainKnowledge" : "Hotel-Fachwissen; Buchungsprozesse; Gästebetreuungsprozesse", "domainList" : [ "hotel-fachwissen", "buchungsprozesse", "gastebetreuungsprozesse" ], "domainSpecificKnowledge" : [ "Hotel-Fachwissen", "Buchungsprozesse", "Gästebetreuungsprozesse" ], "toolProficiency" : [ "MS Office", "PMS-Systeme" ], "communicationSkills" : "Gästefeedback; Teamkommunikation", "continuousLearning" : "Trainings; Coaching; Mentoring", "innovationCreativity" : "Prozesse verbessern; Systeme verbessern", "problemSolvingSkills" : "Muster erkennen; Komplexe Anfragen übernehmen", "qualificationsBasic" : "Ausbildung in Hotellerie oder Gastronomie, Mehrjährige Erfahrung Hotel-Reservierung, Erste Teams fachlich geführt, Deutsch und Englisch fließend", "qualificationsPreferred" : "Professionelle, herzliche Art, Analytisches Denken, Strukturiertes Arbeiten, Wert auf Qualität und Genauigkeit, Potenziale erkennen, Team fördern mit Begeisterung, Wissen teilen Freude, Digitale Tools zu Hause, MS Office und PMS-Systeme Alltag, Hotel-Fachwissen, Policies und Prozesse kennen, Dieses sicher einsetzen", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag von unserem Rubyverse. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Unser stylisches Corporate Office in München bündelt hierbei alle Bau- bzw. Design-, Verwaltungs- und Vermarktungsfunktionen sowie viele aus dem Hotel ausgelagerte Front-Office Tätigkeiten. Die zentrale Reservations Abteilung ist dabei für die Bearbeitung der Buchungsanfragen sowie der Zahlungseingänge der Zimmerreservierungen für alle unsere Hotelstandorte zuständig. Join us and make it your own story Bei uns wird dir garantiert nicht langweilig, denn du: unterstützt dein Team im Reservierungsalltag und behältst Anfragen, No-Shows, Stornierungen und Sonderfälle souverän im Griff sicherst die Qualität im Buchungssystem, kontrollierst Zahlungen und Rechnungen und hältst unsere Buchungsrichtlinien auf dem neusten Stand führst die Schicht mit Überblick, verteilst Aufgaben smart und bringst Klarheit in ein dynamisches Tagesgeschäft bist geschätzte Ansprechperson für Team Member, Gäste, Firmenkunden und OTAs und übernimmst komplexe Anfragen und Gästefeedback begleitest Einarbeitungen, gibst Trainings und Feedback und förderst so Wissen, Motivation,Teamgeist und Weiterentwicklung analysierst Reports und Forecasts, erkennst Muster und verbesserst so unsere Prozesse und Systeme ganz nach unserem Lean Luxury Prinzip sorgst über alle Kommunikationswege für eine professionelle und zugleich herzliche Guest Journey gestaltest Projekte aktiv mit, führst Interviews und begleitest die fachliche Entwicklung deiner Teammitglieder Wir haben schon auf dich gewartet, denn du: bringst eine abgeschlossene Ausbildung in der Hotellerie oder Gastronomie mit hast mehrjährige Erfahrung in der Hotel-Reservierung oder im Guest Service gesammelt und bereits erste Teams fachlich geführt überzeugst mit deiner professionellen, herzlichen Art und findest in jeder Situation den richtigen Ton denkst analytisch, arbeitest strukturiert und legst Wert auf Qualität und Genauigkeit – bei dir selbst und im Team erkennst Potenziale, förderst dein Team mit Begeisterung und hast Freude daran, Wissen zu teilen fühlst dich in digitalen Tools zu Hause, MS Office und PMS-Systeme gehören für dich zum Alltag kennst dich bestens mit Hotel-Fachwissen, Policies und Prozessen aus und setzt dieses sicher ein beherrschst Deutsch und Englisch fließend in Wort und Schrift What's in for you? So grooven wir: Ruby, Ruby, Ruby Dein Style, dein Lachen, deine Ideen – Bring your personality to work. Vielleicht mit einem neuen Tattoo, Piercing oder einer neuen Haarfarbe? Wir connecten am liebsten per du - dürfen wir vorstellen: Michael, Gründer von Ruby Better together – bei der Arbeit, bei Team Events oder einfach nur, weil Montag ist \uD83D\uDE09 'Cause I'm having a good time Less work, same money – Vollzeit heißt bei uns 35 Stunden und jede Stunde zählt From city lights to island vibes - unser Relocation-Service macht deinen Start auf Malta stressfrei LEGEN…wait for it…DARY Staff Rates – für dich und deinen Travel Buddy Money, Money, Money Sharing is caring - mit unserem Opening- Bonus, wächst mit Ruby auch dein Konto Egal, wie du zur Arbeit kommst – einen Mobility-Zuschuss gibt's on top Ain't no mountain high enough Level up your game - mit Trainings, Coaching und Mentoring hast du die Chance, genau so sehr über dich hinauszuwachsen, wie auch Ruby wächst Innovation ist Teil unserer DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Egal, ob du als Barkeeper:in Cocktail-Träume erfüllst, mit deiner Kreativität für das gewisse Etwas sorgst oder ein Profi bist, wenn es um Planung und die Magie hinter den Kulissen geht - bei Ruby findest sicherlich auch du bald deinen Platz. Wir suchen ständig außergewöhnliche Charaktere und leidenschaftliche Team Player. Statt auf perfekte Lebensläufe, setzen wir viel mehr Wert auf tolle Persönlichkeiten, die uns dabei helfen, Hotels und Workspaces mit Herz und Seele zu gestalten. Was auch immer deine Leidenschaft ist: Komm zu uns und schreibe deine eigene Geschichte mit Ruby. Diversity, Equity & Inclusion Wir glauben daran, dass... ...du lieben kannst, wen du willst ...du selbst entscheiden solltest, ob und mit welchen Pronomen du angesprochen werden möchtest ...du stolz auf deine Herkunft und Kultur sein kannst ...du dich nicht für deine Religion oder Weltanschauung rechtfertigen musst ...du gut bist, genauso wie du bist und unser Team und Rubys Vielfältigkeit einzigartig machst Damit können wir gar nicht: Ismen Rassismus, Sexismus, Heterosexismus, Antisemitismus und alle weiteren derartigen Ismen, werden bei uns nicht toleriert. Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Paul aus dem Marketing-Team rein. Noch mehr Ruby Stories findest du hier: www.ruby-hotels.com/stories Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team", "summaryDescription" : "Shift Lead Reservations (m/w/d) at Ruby Hotels. Skills: Reservierungsmanagement, Teamleitung, Prozessoptimierung. Team im Reservierungsalltag unterstützen. Anfragen, No-Shows, Stornierungen im Griff behalten", "postedDate" : "2026-06-14T09:44:46.577", "createdAt" : "2026-06-14T09:44:46.577", "lastUpdated" : "2026-06-15T09:34:48.609", "ingestTimestamp" : "2026-06-14T09:44:46.577", "mongoId" : "6a2c6c0174d8ee00a09163f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Buchungssystem Qualität", "Zahlungskontrolle", "Rechnungskontrolle", "Buchungsrichtlinien", "Reportanalyse", "Forecastanalyse", "Leadership", "Mentoring", "Reservierungsmanagement", "Teamleitung", "Prozessoptimierung", "Prozessverbesserung", "Teamführung", "Gästebetreuung", "Kundenmanagement", "Projektgestaltung", "Hotel-Fachwissen", "Buchungsprozesse", "Gästebetreuungsprozesse", "MS Office", "PMS-Systeme" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 495.17856, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c0174d8ee00a09163fd", "title" : "Supervisor Reservations (m/w/d)", "company" : "Ruby Hotels", "industry" : "Hospitality", "salary" : { "min" : 27500.0, "max" : 37500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Supervisor Reservations role in Malta, adjusted for lead seniority and the hospitality industry." }, "location" : "Corporate Office Malta", "locations" : [ "Corporate Office Malta" ], "timestamp" : "2026-06-15T03:24:43.369", "fingerprint" : "d4ab9dbfacdf8a9c7307bd542a397fdb2b98c64f11057c607b8edf2313cbffc0", "source" : "greenhouse", "language" : "de", "applyUrl" : "http://job-boards.eu.greenhouse.io/rubyhotels/jobs/4677986101?gh_jid=4677986101", "externalId" : "4677986101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "technicalSkills" : "MS Office, PMS-Systeme", "professionalSkills" : [ "Buchungssystem Qualität", "Zahlungseingänge kontrollieren", "Buchungsrichtlinien aktualisieren", "Schichtführung", "Aufgabenverteilung", "Gästefeedback bearbeiten", "Reports analysieren", "Forecasts analysieren", "Prozesse verbessern", "Systeme verbessern", "Guest Journey sicherstellen", "Projektgestaltung", "Fachliche Entwicklung" ], "hardSkillsList" : [ "Hotel-Reservierung", "Guest Service" ], "hardSkills" : [ { "name" : "Hotel-Reservierung", "level" : "intermediate" }, { "name" : "Guest Service", "level" : "intermediate" } ], "majorSkills" : "Reservierungsmanagement, Teamführung, Guest Experience", "majorSkillsList" : [ "Reservierungsmanagement", "Teamführung", "Guest Experience" ], "coreResponsibilities" : "Unterstützen im Reservierungsalltag, Bearbeiten von Anfragen, Bearbeiten von No-Shows, Bearbeiten von Stornierungen, Bearbeiten von Sonderfällen, Sichern der Qualität im Buchungssystem, Kontrollieren von Zahlungen, Kontrollieren von Rechnungen, Halten Buchungsrichtlinien aktuell, Führen der Schicht, Verteilen von Aufgaben, Bringen von Klarheit, Bearbeiten komplexer Anfragen, Bearbeiten von Gästefeedback, Begleiten von Einarbeitungen, Geben von Trainings, Geben von Feedback, Analysieren von Reports, Analysieren von Forecasts, Verbessern von Prozessen, Verbessern von Systemen, Sorgen für professionelle Guest Journey, Sorgen für herzliche Guest Journey, Mitgestalten von Projekten, Führen von Interviews, Begleiten fachlicher Entwicklung", "teamCollaboration" : "Team Member; Gäste; Firmenkunden; OTAs", "projectManagementSkills" : [ "Projektgestaltung" ], "domainKnowledge" : "Hotel-Fachwissen; Buchungsrichtlinien; Lean Luxury Prinzip", "domainList" : [ "hotel-fachwissen", "buchungsrichtlinien", "lean-luxury-prinzip" ], "domainSpecificKnowledge" : [ "Hotel-Fachwissen", "Buchungsrichtlinien", "Lean Luxury Prinzip" ], "toolProficiency" : [ "MS Office", "PMS-Systeme" ], "communicationSkills" : "Gästefeedback; Anfragen bearbeiten", "continuousLearning" : "Trainings; Coaching; Mentoring", "innovationCreativity" : "Neue Ideen; Projekte gestalten", "problemSolvingSkills" : "Sonderfälle; Komplexe Anfragen", "specialRequirements" : "Relocation-Service Malta", "qualificationsBasic" : "Ausbildung in Hotellerie oder Gastronomie, Mehrjährige Erfahrung Hotel-Reservierung, Erste Teams fachlich geführt, Deutsch und Englisch fließend", "qualificationsPreferred" : "Professionelle, herzliche Art, Analytisches Denken, Strukturiertes Arbeiten, Wert auf Qualität und Genauigkeit, Erkennen von Potenzialen, Fördern von Team mit Begeisterung, Freude am Wissen teilen, Vertrautheit mit digitalen Tools, MS Office und PMS-Systeme, Hotel-Fachwissen, Policies und Prozesse", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag von unserem Rubyverse. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Unser Corporate Office auf der wunderschönen Insel Malta bündelt gemeinsam mit den Teams in München alle aus den Hotels ausgelagerten Front Office, Marketing und Revenue Tätigkeiten. Die zentrale Reservations Abteilung ist dabei für die Bearbeitung der Buchungsanfragen sowie der Zahlungseingänge der Zimmerreservierungen für alle unsere Hotelstandorte zuständig. Join us and make it your own story Bei uns wird dir garantiert nicht langweilig, denn du: unterstützt dein Team im Reservierungsalltag und behältst Anfragen, No-Shows, Stornierungen und Sonderfälle souverän im Griff sicherst die Qualität im Buchungssystem, kontrollierst Zahlungen und Rechnungen und hältst unsere Buchungsrichtlinien auf dem neusten Stand führst die Schicht mit Überblick, verteilst Aufgaben smart und bringst Klarheit in ein dynamisches Tagesgeschäft bist geschätzte Ansprechperson für Team Member, Gäste, Firmenkunden und OTAs und übernimmst komplexe Anfragen und Gästefeedback begleitest Einarbeitungen, gibst Trainings und Feedback und förderst so Wissen, Motivation,Teamgeist und Weiterentwicklung analysierst Reports und Forecasts, erkennst Muster und verbesserst so unsere Prozesse und Systeme ganz nach unserem Lean Luxury Prinzip sorgst über alle Kommunikationswege für eine professionelle und zugleich herzliche Guest Journey gestaltest Projekte aktiv mit, führst Interviews und begleitest die fachliche Entwicklung deiner Teammitglieder Wir haben schon auf dich gewartet, denn du: bringst eine abgeschlossene Ausbildung in der Hotellerie oder Gastronomie mit hast mehrjährige Erfahrung in der Hotel-Reservierung oder im Guest Service gesammelt und bereits erste Teams fachlich geführt überzeugst mit deiner professionellen, herzlichen Art und findest in jeder Situation den richtigen Ton denkst analytisch, arbeitest strukturiert und legst Wert auf Qualität und Genauigkeit – bei dir selbst und im Team erkennst Potenziale, förderst dein Team mit Begeisterung und hast Freude daran, Wissen zu teilen fühlst dich in digitalen Tools zu Hause, MS Office und PMS-Systeme gehören für dich zum Alltag kennst dich bestens mit Hotel-Fachwissen, Policies und Prozessen aus und setzt dieses sicher ein beherrschst Deutsch und Englisch fließend in Wort und Schrift What's in for you? So grooven wir: Ruby, Ruby, Ruby Dein Style, dein Lachen, deine Ideen – Bring your personality to work. Vielleicht mit einem neuen Tattoo, Piercing oder einer neuen Haarfarbe? Wir connecten am liebsten per du - dürfen wir vorstellen: Michael, Gründer von Ruby Better together – bei der Arbeit, bei Team Events oder einfach nur, weil Montag ist \uD83D\uDE09 'Cause I'm having a good time Less work, same money – Vollzeit heißt bei uns 35 Stunden und jede Stunde zählt From city lights to island vibes - unser Relocation-Service macht deinen Start auf Malta stressfrei LEGEN…wait for it…DARY Staff Rates – für dich und deinen Travel Buddy Money, Money, Money Sharing is caring - mit unserem Opening- Bonus, wächst mit Ruby auch dein Konto Egal, wie du zur Arbeit kommst – einen Mobility-Zuschuss gibt's on top Ain't no mountain high enough Level up your game - mit Trainings, Coaching und Mentoring hast du die Chance, genau so sehr über dich hinauszuwachsen, wie auch Ruby wächst Innovation ist Teil unserer DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Egal, ob du als Barkeeper:in Cocktail-Träume erfüllst, mit deiner Kreativität für das gewisse Etwas sorgst oder ein Profi bist, wenn es um Planung und die Magie hinter den Kulissen geht - bei Ruby findest sicherlich auch du bald deinen Platz. Wir suchen ständig außergewöhnliche Charaktere und leidenschaftliche Team Player. Statt auf perfekte Lebensläufe, setzen wir viel mehr Wert auf tolle Persönlichkeiten, die uns dabei helfen, Hotels und Workspaces mit Herz und Seele zu gestalten. Was auch immer deine Leidenschaft ist: Komm zu uns und schreibe deine eigene Geschichte mit Ruby. Diversity, Equity & Inclusion Wir glauben daran, dass... ...du lieben kannst, wen du willst ...du selbst entscheiden solltest, ob und mit welchen Pronomen du angesprochen werden möchtest ...du stolz auf deine Herkunft und Kultur sein kannst ...du dich nicht für deine Religion oder Weltanschauung rechtfertigen musst ...du gut bist, genauso wie du bist und unser Team und Rubys Vielfältigkeit einzigartig machst Damit können wir gar nicht: Ismen Rassismus, Sexismus, Heterosexismus, Antisemitismus und alle weiteren derartigen Ismen, werden bei uns nicht toleriert. Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Paul aus dem Marketing-Team rein. Noch mehr Ruby Stories findest du hier: www.ruby-hotels.com/stories Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team", "summaryDescription" : "Supervisor Reservations (m/w/d) at Ruby Hotels. Skills: Reservierungsmanagement, Teamführung, Guest Experience. Unterstützen im Reservierungsalltag. Bearbeiten von Anfragen", "postedDate" : "2026-06-13T21:38:45.155", "createdAt" : "2026-06-13T21:38:45.155", "lastUpdated" : "2026-06-15T03:24:43.369", "ingestTimestamp" : "2026-06-13T21:38:45.155", "mongoId" : "6a2c6c0174d8ee00a09163fd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Hotel-Reservierung", "Guest Service", "Reservierungsmanagement", "Teamführung", "Guest Experience", "Buchungssystem Qualität", "Zahlungseingänge kontrollieren", "Buchungsrichtlinien aktualisieren", "Schichtführung", "Aufgabenverteilung", "Gästefeedback bearbeiten", "Reports analysieren", "Forecasts analysieren", "Prozesse verbessern", "Systeme verbessern", "Guest Journey sicherstellen", "Projektgestaltung", "Fachliche Entwicklung", "Hotel-Fachwissen", "Buchungsrichtlinien", "Lean Luxury Prinzip", "MS Office", "PMS-Systeme" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 492.23175, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305098f292fd229cef28e2", "title" : "Remote Customer Support Agent (P&C)", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Augusta, Georgia", "locations" : [ "Augusta, Georgia", "Dallas, Texas", "Gilbert, Arizona", "Sandy, Utah", "Memphis, Tennessee", "Tampa, Florida", "Buffalo, New York" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T10:56:13.860", "fingerprint" : "4da240de3f4ebb31053c95b0b1094c17c2efa8f009775ddc1b65ff4b083cc8e0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/486e6d82-27e7-4fa8-b02e-bf2205b0e66e/application", "externalId" : "486e6d82-27e7-4fa8-b02e-bf2205b0e66e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Augusta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4709714,-81.9748429" } ], "locationText" : "Augusta, Georgia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "qualificationsPreferred" : "P&C license within 60 days", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Remote Customer Support Agent (P&C) at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:14.490", "lastUpdated" : "2026-06-16T10:56:13.860", "ingestTimestamp" : "2026-06-16T00:30:14.490", "mongoId" : "6a305098f292fd229cef28e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 487.9871, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a23", "title" : "Remote Customer Support Agent (P&C)", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Augusta, Georgia", "locations" : [ "Augusta, Georgia", "Dallas, Texas", "Gilbert, Arizona", "Sandy, Utah", "Memphis, Tennessee", "Tampa, Florida", "Buffalo, New York" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T13:07:21.875", "fingerprint" : "88166d42b7ca8000ad57dc5da2c50af1e3499d47e276bbf0c0718d752818e21d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/486e6d82-27e7-4fa8-b02e-bf2205b0e66e/application", "externalId" : "486e6d82-27e7-4fa8-b02e-bf2205b0e66e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Augusta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4709714,-81.9748429" } ], "locationText" : "Augusta, Georgia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "qualificationsPreferred" : "P&C license within 60 days", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Remote Customer Support Agent (P&C) at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:10.729", "lastUpdated" : "2026-06-16T13:07:21.875", "ingestTimestamp" : "2026-06-16T00:30:10.729", "mongoId" : "6a305930f292fd229cf45a23", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 487.985, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6ac674d8ee00a090dcd6", "title" : "Hospitality Associate", "company" : "Kasa", "industry" : "Hospitality", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Hospitality Associate in Austin, TX, adjusted for industry and company size." }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-15T03:18:04.817", "fingerprint" : "6a9bb6cf92fdf2fa136c0cdb4381e814b22d1a124017aa53481c95acbddbfca5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/kasa/jobs/7762647003", "externalId" : "7762647003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Quality assurance", "Event planning", "Troubleshooting" ], "hardSkills" : [ { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Event planning", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Guest experience, Property operations, Team coordination", "majorSkillsList" : [ "Guest experience", "Property operations", "Team coordination" ], "coreResponsibilities" : "Welcome and assist guests, Provide local recommendations, Maintain common areas, Perform quality checks, Prepare for guest arrivals, Organize guest engagement events, Address guest requests, Resolve live guest issues, Communicate with remote team, Handle emergency situations", "teamCollaboration" : "Guest Experience team; Property Operations team; Housekeeping teams; Maintenance teams; Remote Guest Experience team", "domainKnowledge" : "Hotel operations; Apartment hotel management", "domainList" : [ "hotel-operations", "apartment-hotel-management" ], "domainSpecificKnowledge" : [ "Hotel operations", "Apartment hotel management" ], "toolProficiency" : [ "TechTool 'Safety Culture'", "Breezeway", "Slack", "Kustomer" ], "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Lifting up to 50 pounds, Varied shifts availability", "outcomesObjectives" : "Reach monthly quality goals; Set high quality standards; Set high guest satisfaction", "qualificationsBasic" : "2 years hospitality experience, 1 year guest service experience, Availability for varied shifts, Access to reliable transportation, Comfortable lifting 50 pounds", "qualificationsPreferred" : "Communication skills, Organizational skills", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. The Role Join our Austin Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at Studio Haus East 6th by Kasa. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team. About the Team Be a part of our Central Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa. Day in the life of a Kasa Hospitality Associate Guest Experience Welcoming and Assisting Guests: Be the first point of contact for guests, assisting with check–in, and addressing their immediate needs or special requests. Local Expertise: Provide guests with personalized local recommendations and insights, enhancing their overall experience at [Name]. Operational Responsibilities Quality Assurance and Property Upkeep: Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable. Perform quality checks using our TechTool 'Safety Culture' after each clean to uphold our high-quality standards. Readiness and Event Planning: Prepare for upcoming guest arrivals and organize guest engagement events, coordinating with housekeeping and maintenance teams. Guest Requests & Troubleshooting: Promptly address and resolve guest requests received through our Task Management Tool 'Breezeway.' Additionally, address any live guest issues, such as cleanliness, technical, or operational challenges. Communication and Collaboration Team Coordination: Maintain seamless communication with the remote Guest Experience team via tools like Slack and Kustomer, ensuring any guest issues are swiftly resolved. Emergency Handling: Be equipped to tackle emergency situations such as lockouts or urgent guest requests, showcasing your problem-solving abilities. Experience Hospitality Expertise: Minimum of 2 years of experience in hospitality. Alternatively, if you have less hospitality experience, a minimum of 2 years in customer service is required. Guest Service Skills: At least 1 year of experience in guest service roles. Tech-Savvy: A strong affinity for technology, with previous experience in tech-related tasks, and a keen interest in learning new systems and platforms. Flexibility: Availability for varied shifts, including afternoons, evenings, weekends, and holidays. Transportation: Access to reliable transportation. Physical Capability: Comfortable with lifting items weighing up to 50 pounds. Consistent While Under Pressure: Skilled in maintaining composure and a positive outlook in challenging or high-stress situations. Plus if... You pride yourself on your communication and organizational skills In one year, you will succeed at Kasa by having: Established yourself as a top operations performer by consecutively reaching monthly quality goals Set a high bar for quality standards and guest satisfaction within your market Become an invaluable resource to our team, beyond your knowledge of property operations Supported critical cross-departmental Kasa projects Curious about the Kasa experience? Save 15% when you book on kasa.com Benefits Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: The starting base pay range for this role is $18.00 - $20.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure. Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.", "summaryDescription" : "Hospitality Associate at Kasa. Skills: Guest experience, Property operations, Team coordination. Welcome and assist guests. Provide local recommendations", "postedDate" : "2026-06-13T20:42:57.513", "createdAt" : "2026-06-13T20:42:57.513", "lastUpdated" : "2026-06-15T03:18:04.817", "ingestTimestamp" : "2026-06-13T20:42:57.513", "mongoId" : "6a2c6ac674d8ee00a090dcd6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Quality assurance", "Event planning", "Troubleshooting", "Guest experience", "Property operations", "Team coordination", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Hotel operations", "Apartment hotel management", "TechTool 'Safety Culture'", "Breezeway", "Slack", "Kustomer" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 482.74808, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a8df292fd229cf5289d", "title" : "Customer Service Renovation Coordinator", "industry" : "Real Estate", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Service Renovation Coordinator in Phoenix, AZ, adjusted for the real estate industry." }, "location" : "Phoenix, AZ", "locations" : [ "Phoenix, AZ" ], "timestamp" : "2026-06-16T07:29:00.771", "fingerprint" : "c1334e6ea817a9d0897d3d2dc02578974ea1eca1c317760c90a6a8a160156e08", "source" : "jazzhr", "language" : "en", "externalId" : "dUHWsevj6o", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "coreResponsibilities" : "Coordinate renovations for customers, Manage customer renovation projects, Ensure customer satisfaction with renovations, Facilitate value realization for customers", "domainKnowledge" : "Customer success; Customer relationships; Customer retention; Customer satisfaction; Value realization", "domainList" : [ "customer-success", "customer-relationships", "customer-retention", "customer-satisfaction", "value-realization" ], "domainSpecificKnowledge" : [ "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Customer Service Renovation Coordinator. Coordinate renovations for customers. Manage customer renovation projects", "createdAt" : "2026-06-15T22:22:22.046", "lastUpdated" : "2026-06-16T07:29:00.771", "ingestTimestamp" : "2026-06-15T22:22:22.046", "mongoId" : "6a305a8df292fd229cf5289d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 481.9133, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c5fcf74d8ee00a08eee73", "title" : "Hospitality Analyst", "company" : "Dorsia", "industry" : "Hospitality", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Hospitality Analyst in New York, adjusted for industry and company size." }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-15T00:48:44.657", "fingerprint" : "f648723fefc21892616aaa46dec77778c51f9b229ba6137b4c80c269d638baf2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dorsia/jobs/5162394007", "externalId" : "5162394007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "professionalSkills" : [ "Restaurant partnerships", "Reservation process management", "Partner relationship management", "Operational workflows", "Service delivery", "Platform education", "Subject matter expertise", "Operational challenges", "Company goals alignment", "Communication standards" ], "hardSkillsList" : [ "Time-sensitive workflows", "Helpdesk ticketing", "Time management" ], "softSkillsList" : [ "Composure", "Empathy", "Customer-centric thinking", "Adaptability" ], "hardSkills" : [ { "name" : "Time-sensitive workflows", "level" : "intermediate" }, { "name" : "Helpdesk ticketing", "level" : "intermediate" }, { "name" : "Time management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Composure" }, { "name" : "Empathy" }, { "name" : "Customer-centric thinking" }, { "name" : "Adaptability" } ], "majorSkills" : "Hospitality operations, Partner relations, Reservation management", "majorSkillsList" : [ "Hospitality operations", "Partner relations", "Reservation management" ], "coreResponsibilities" : "Serve as liaison to restaurant partners, Align on availability, Align on confirmations, Align on operational needs, Maintain relationships post-sale, Manage reservation process, Oversee reservation confirmations, Ensure prompt confirmations, Ensure accurate confirmations, Provide premium experience, Provide white-glove experience, Provide thoughtful communication, Provide timely communication, Educate restaurant partners, Empower restaurant partners, Leverage Dorsia platform, Deliver best-in-class service, Lead with expertise, Find creative solutions, Work cross-functionally, Deliver on partner needs, Deliver on member feedback, Collaborate with internal teams, Streamline workflows, Improve tools, Align operations with goals, Maintain communication standards, Ensure clarity, Ensure warmth, Ensure brand alignment", "teamCollaboration" : "Cross-functionally; Internal teams", "domainKnowledge" : "Hospitality; Restaurant operations; Luxury hospitality; Hospitality technology", "domainList" : [ "hospitality", "restaurant-operations", "luxury-hospitality", "hospitality-technology" ], "domainSpecificKnowledge" : [ "Hospitality", "Restaurant operations", "Luxury hospitality", "Hospitality technology" ], "toolProficiency" : [ "Helpdesk ticketing system", "Intercom" ], "communicationSkills" : "Written communication; Verbal communication; Premium tone; Clarity; Warmth; Brand alignment", "problemSolvingSkills" : "Problem-solve under pressure; Respond quickly to challenges; Find creative solutions", "specialRequirements" : "Work evenings, Work weekends, Peak hospitality hours", "outcomesObjectives" : "Impact member satisfaction; Impact restaurant retention; Impact operational excellence", "qualificationsBasic" : "1–3 years hospitality experience, 1–3 years guest services experience, 1–3 years operations experience, Manage time-sensitive workflows, Helpdesk ticketing system experience, Exceptional written communication, Exceptional verbal communication, Organizational skills, Structured thinking, Superb attention to detail, Excellent time management, Problem-solve under pressure, Respond quickly to challenges, Thrives in fast-paced environment, Adaptability, Proactive initiative, Exceptional follow-through, Commitment to hospitality, Composure, Empathy, Customer-centric thinking, Experience in tech-driven environment", "qualificationsPreferred" : "Prior restaurant experience, Prior guest services experience, Prior membership-driven experience, Familiarity with hospitality tech, Familiarity with CRM platforms, Intercom experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization. As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in. About the Role As a Hospitality Analyst, you sit at the intersection of member experience, hospitality operations, and restaurant partnerships – serving as the operational backbone of Dorsia's hospitality network. You will manage the end-to-end reservation process, nurture restaurant partner relationships, and deliver high-touch support to partners and members alike, with direct impact on member satisfaction, restaurant retention, and operational excellence. The ideal candidate is passionate about hospitality, thrives in a fast-paced, high-accountability environment, and brings a meticulous, customer-centric approach to every interaction. Because Dorsia runs on restaurant hours, this role requires flexibility to work some evenings and weekends. What You'll Do: Serve as the primary liaison to restaurant partners, aligning on availability, confirmations, and operational needs to maintain strong relationships post-sale. Manage the end-to-end reservation process, overseeing that all Dorsia member reservations are confirmed accurately and promptly through proactive, organized operational workflows. Ensure each partner and Dorsia member receives a premium, white-glove experience through thoughtful, timely communication. Educate and empower restaurant partners to leverage Dorsia’s platform effectively and deliver best-in-class service. Lead with subject matter expertise and find creative solutions to operational challenges. Work cross-functionally to deliver on the needs and feedback of restaurant partners and members. Collaborate with internal teams to streamline workflows, improve tools, and align hospitality operations with company goals. Maintain Dorsia’s premium communication standards, ensuring clarity, warmth, and brand alignment across every interaction. What You Bring Required 1–3 years of experience in hospitality, guest services, operations, or a related field. Proven ability to manage time-sensitive workflows with precision and accountability. Experience using a helpdesk ticketing system or similar platform - prior experience with Intercom is a plus. Exceptional written and verbal communication, with the ability to uphold a polished, premium tone. Strong organizational skills, structured thinking, superb attention to detail, and excellent time management. Ability to problem-solve under pressure and respond quickly to unexpected challenges. Thrives in a fast-paced environment, demonstrating adaptability, proactive initiative, and exceptional follow-through. Exhibits a natural commitment to hospitality at its highest level, consistently demonstrating composure, empathy, and customer-centric thinking. Experience working in a tech-driven work environment. You will work from our office and have flexibility to work evenings, weekends, and peak hospitality hours as needed. Preferred Prior experience working with restaurants, guest services, or membership-driven experiences. Familiarity with hospitality technology systems or CRM platforms. The Winning Recipe Move fast, stay sharp, and operate with intention. Bring structure to ambiguity and momentum to complexity. Communicate with clarity and conviction. Hold yourself and others to a high bar for quality and follow-through. Lead every interaction with a hospitality mindset. Compensation: New York Pay Range $70,000—$72,500 USD Workplace Philosophy at Dorsia At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization. In-Person Matters We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia. Who We Hire We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard. Lifestyle Hours We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party. High Performance Culture Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember. A Final Word We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.", "summaryDescription" : "Hospitality Analyst at Dorsia. Skills: Hospitality operations, Partner relations, Reservation management. Serve as liaison to restaurant partners. Align on availability", "postedDate" : "2026-06-12T22:07:23.715", "createdAt" : "2026-06-12T22:07:23.715", "lastUpdated" : "2026-06-15T00:48:44.657", "ingestTimestamp" : "2026-06-12T22:07:23.715", "mongoId" : "6a2c5fcf74d8ee00a08eee73", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Time-sensitive workflows", "Helpdesk ticketing", "Time management", "Composure", "Empathy", "Customer-centric thinking", "Adaptability", "Hospitality operations", "Partner relations", "Reservation management", "Restaurant partnerships", "Reservation process management", "Partner relationship management", "Operational workflows", "Service delivery", "Platform education", "Subject matter expertise", "Operational challenges", "Company goals alignment", "Communication standards", "Hospitality", "Restaurant operations", "Luxury hospitality", "Hospitality technology", "Helpdesk ticketing system", "Intercom" ], "skillCount" : 26, "jobCategory" : "customer-service", "jobSubcategory" : "member-support", "dataQualityScore" : 0.7777778, "_score" : 478.08984, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality" }, { "id" : "6a2c96f074d8ee00a0990d58", "title" : "Customer Experience Coordinator", "company" : "Veterinary Emergency Group", "industry" : "Healthcare", "salary" : { "min" : 46000.0, "max" : 63000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Coordinator in Asheville, United States, adjusted for the Healthcare industry and company size." }, "location" : "Asheville, North Carolina, United States", "locations" : [ "Asheville", "North Carolina", "United States" ], "timestamp" : "2026-06-15T10:08:50.083", "fingerprint" : "6781256b1e822e15c9f6c9bbffc4c8076da3b7de197eceea840bcf214e7a351e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/veterinaryemergencygroupst/jobs/5989478004?gh_jid=5989478004", "externalId" : "5989478004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Asheville", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.5953630,-82.5508407" } ], "locationText" : "Asheville, North Carolina, United States", "professionalSkills" : [ "Customer service", "Customer relations", "Customer retention", "Customer satisfaction", "Value realization", "Patient care", "Financial guidance", "Payment processing" ], "hardSkillsList" : [ "Record details accurately", "Process payments accurately", "Protect financial information" ], "softSkillsList" : [ "Empathetic", "People-centric", "Curious" ], "hardSkills" : [ { "name" : "Record details accurately", "level" : "intermediate" }, { "name" : "Process payments accurately", "level" : "intermediate" }, { "name" : "Protect financial information", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "People-centric" }, { "name" : "Curious" } ], "majorSkills" : "Customer experience, Customer communication, Problem resolution", "majorSkillsList" : [ "Customer experience", "Customer communication", "Problem resolution" ], "coreResponsibilities" : "Greet every customer, Oversee customer communications, Record details accurately, Route urgent medical calls, Deliver personalized experiences, Say yes to customer needs, Listen with empathy, Resolve concerns quickly, Anticipate issues, Update nurses and doctors, Provide financial guidance, Process payments accurately, Protect personal information, Protect financial information, Follow up with customers, Check on pet's care, Strengthen relationships, Celebrate special moments, Capture special moments, Create lasting connections", "teamCollaboration" : "Update nurses and doctors", "domainKnowledge" : "Veterinary emergency medicine; End-of-life decisions", "domainList" : [ "veterinary-emergency-medicine", "end-of-life-decisions" ], "domainSpecificKnowledge" : [ "Veterinary emergency medicine", "End-of-life decisions" ], "toolProficiency" : [ "Practice management software" ], "communicationSkills" : "Customer communications", "documentationSkills" : "Record details accurately", "continuousLearning" : "Learning opportunities; Mentorship opportunities; Clinical programs; Leadership programs; ER CE; Travel stipend", "innovationCreativity" : "Creative ways to say yes", "problemSolvingSkills" : "Resolve concerns quickly; Anticipate issues", "specialRequirements" : "Work nights, Work weekends, Work holidays, Rotating schedule, As needed basis", "outcomesObjectives" : "Perfecting experience before, during, after; Strengthen relationships; Create lasting connections", "qualificationsBasic" : "2+ years customer service, Advanced computer programs knowledge, Practice management software knowledge, Highly organized, Attention to detail, Interact positively with anyone, Multitasker, Thrive amid chaos, High emotional intelligence, Adaptable, Amenable in high stakes, Willing to work noisy environment, Willing to work unpleasant odors, Work nights, Work weekends, Work holidays, Work fast-paced environment", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU’LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet’s care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don’t need to worry about your student debt Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.", "summaryDescription" : "Customer Experience Coordinator at Veterinary Emergency Group. Skills: Customer experience, Customer communication, Problem resolution. Greet every customer. Oversee customer communications", "postedDate" : "2026-06-14T09:23:01.004", "createdAt" : "2026-06-14T09:23:01.004", "lastUpdated" : "2026-06-15T10:08:50.083", "ingestTimestamp" : "2026-06-14T09:23:01.004", "mongoId" : "6a2c96f074d8ee00a0990d58", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 46000, "salaryAnnualMax" : 63000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Record details accurately", "Process payments accurately", "Protect financial information", "Empathetic", "People-centric", "Curious", "Customer experience", "Customer communication", "Problem resolution", "Customer service", "Customer relations", "Customer retention", "Customer satisfaction", "Value realization", "Patient care", "Financial guidance", "Payment processing", "Veterinary emergency medicine", "End-of-life decisions", "Practice management software" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 470.05475, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0a2efb1663d49372bc71da", "title" : "Hospitality Customer Coordinator – Hotel Reservations (Remote)", "company" : "Destination Knot", "industry" : "DN", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "New York", "locations" : [ "New York" ], "timestamp" : "2026-05-18T06:15:21.673", "fingerprint" : "7cb2cd183ae3111c14c70680ea68ab8299cdb960213f276add2df82311682858", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/aadd0fb2-4d31-495c-ac3b-4f37a266d7bd/apply", "externalId" : "aadd0fb2-4d31-495c-ac3b-4f37a266d7bd", "industryFunction" : { }, "structuredLocations" : [ { "state" : "New York", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "New York, United States", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "travel planning", "hotel reservations" ], "hardSkillsList" : [ "managing multiple tasks", "computer proficiency", "internet connection" ], "softSkillsList" : [ "friendly", "detail-oriented", "professional demeanor", "attention to detail", "work independently", "creating memorable guest experiences" ], "hardSkills" : [ { "name" : "managing multiple tasks", "level" : "intermediate" }, { "name" : "computer proficiency", "level" : "intermediate" }, { "name" : "internet connection", "level" : "intermediate" } ], "softSkills" : [ { "name" : "friendly" }, { "name" : "detail-oriented" }, { "name" : "professional demeanor" }, { "name" : "attention to detail" }, { "name" : "work independently" }, { "name" : "creating memorable guest experiences" } ], "majorSkills" : "customer service, hotel reservations, communication", "majorSkillsList" : [ "customer service", "hotel reservations", "communication" ], "coreResponsibilities" : "Communicate with clients to understand their hotel needs, preferences, and budgets, Provide accurate information about hotel options, pricing, and amenities, Assist clients with making and managing reservations, Maintain accurate records of client interactions and bookings, Respond to inquiries promptly and professionally via phone, email, or online platforms, Stay current on travel trends, hotel offerings, and industry updates", "teamCollaboration" : "Collaborate with team members to ensure client satisfaction", "domainKnowledge" : "hospitality; travel; hotel offerings; travel trends", "domainList" : [ "hospitality", "travel", "hotel-offerings", "travel-trends" ], "domainSpecificKnowledge" : [ "hospitality", "travel", "hotel offerings", "travel trends" ], "communicationSkills" : "excellent communication skills; communication skills", "continuousLearning" : "Stay current on travel trends, hotel offerings, and industry updates", "outcomesObjectives" : "creating exceptional travel experiences for clients; ensuring their travel plans are seamless and stress-free; ensure client satisfaction", "qualificationsBasic" : "communication and customer service skills, Friendly, professional demeanor with attention to detail, Ability to work independently and manage multiple tasks, Basic computer proficiency and reliable internet connection, Interest in hospitality, travel, and creating memorable guest experiences", "qualificationsPreferred" : "Previous experience in customer service, hospitality, or reservations is a plus but not required", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Hospitality Customer Service – Hotel Reservations (Remote) Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail. Position Overview: We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment. Key Responsibilities: Communicate with clients to understand their hotel needs, preferences, and budgets Provide accurate information about hotel options, pricing, and amenities Assist clients with making and managing reservations Maintain accurate records of client interactions and bookings Respond to inquiries promptly and professionally via phone, email, or online platforms Collaborate with team members to ensure client satisfaction Stay current on travel trends, hotel offerings, and industry updates Requirements: Strong communication and customer service skills Friendly, professional demeanor with attention to detail Ability to work independently and manage multiple tasks Basic computer proficiency and reliable internet connection Interest in hospitality, travel, and creating memorable guest experiences Previous experience in customer service, hospitality, or reservations is a plus but not required What We Offer: Flexible, remote work environment Comprehensive training and access to industry tools and booking systems Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks Opportunities for personal and professional growth Ready to provide outstanding service while helping clients book their ideal hotel stays? Apply today and join the Destination Knot team!", "summaryDescription" : "Hospitality Customer Coordinator – Hotel Reservations (Remote) at Destination Knot. Skills: customer service, hotel reservations, communication. Communicate with clients to understand their hotel needs, preferences, and budgets. Provide accurate information about hotel options, pricing, and amenities", "postedDate" : "2026-05-15T18:34:46.611", "createdAt" : "2026-05-15T18:34:46.611", "lastUpdated" : "2026-05-18T06:15:21.673", "ingestTimestamp" : "2026-05-18T05:07:46.959", "mongoId" : "6a0a2efb1663d49372bc71da", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "managing multiple tasks", "computer proficiency", "internet connection", "friendly", "detail-oriented", "professional demeanor", "attention to detail", "work independently", "creating memorable guest experiences", "customer service", "hotel reservations", "communication", "travel planning", "hospitality", "travel", "hotel offerings", "travel trends" ], "skillCount" : 17, "jobCategory" : "other", "dataQualityScore" : 0.8888889, "_score" : 467.78528, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "travel" }, { "id" : "6a30667af292fd229cfb21e5", "title" : "Customer Service Representative (Asia Remote - Thai Speaker)", "company" : "Nuitée", "industry" : "Hospitality", "salary" : { "min" : 720000.0, "max" : 1200000.0, "currency" : "THB", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Representative in Thailand, adjusted for a full-time, remote role in the technology industry." }, "location" : "Asia-Pacific", "locations" : [ "Asia-Pacific" ], "timestamp" : "2026-06-16T06:56:27.568", "fingerprint" : "053b4f200704ca0a43f979c5a229ee339f5f5ab3764c4add5f06d5e550a1e9f0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/nuitee/jobs/4896237101", "externalId" : "4896237101", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "as", "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 4, "experienceLevel" : "Mid", "professionalSkills" : [ "Customer service", "Emergency support", "Problem-solving", "Decision-making" ], "majorSkills" : "Customer service, Emergency support, Escalation handling", "majorSkillsList" : [ "Customer service", "Emergency support", "Escalation handling" ], "coreResponsibilities" : "Handle urgent customer inquiries, Resolve escalated issues, Provide timely solutions, Provide effective solutions, Coordinate with internal teams, Coordinate with hotels, Coordinate with partners, Address travel disruptions, Maintain accurate records, Document incidents, Document resolutions, Monitor emergency cases, Track emergency cases, Ensure resolution within SLA, Contribute to process improvements, Support junior team members, Provide guidance during high-pressure situations", "teamCollaboration" : "Coordinate with internal teams; Coordinate with hotels; Coordinate with partners", "domainKnowledge" : "Travel industry; Hospitality industry; Emergency support", "domainList" : [ "travel-industry", "hospitality-industry", "emergency-support" ], "domainSpecificKnowledge" : [ "Travel industry", "Hospitality industry", "Emergency support" ], "toolProficiency" : [ "Microsoft Office", "Customer service tools" ], "communicationSkills" : "Business English", "documentationSkills" : "Accurate record keeping; Incident documentation", "problemSolvingSkills" : "Problem-solving under pressure", "outcomesObjectives" : "Ensure resolution within SLA", "qualificationsBasic" : "3-4 years customer service experience, Problem-solving skills under pressure, Decision-making skills under pressure, Excellent communication abilities, Excellent interpersonal abilities, Proficient with Microsoft Office, Proficient with customer service tools, Ability to multitask, Detail-oriented, Highly organized, Experience handling escalations, Experience handling urgent cases, Business English proficiency, Thai language proficiency", "qualificationsPreferred" : "Customer service in travel, Customer service in hospitality, Customer service in emergency support, Another Asian language proficiency", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the company At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.” By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology. With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Priceline, Google, and Uber. Now backed by leading VCs and world-class investors including leaders from Booking.com, Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs. Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era. About the Job We are seeking an experienced Customer Service Representative to join our Customer Service Team. This role focuses on handling urgent customer issues, travel disruptions, and high-priority cases that require rapid resolution. You will act as a critical point of contact for escalations, ensuring swift and professional responses to complex situations. The role is fully remote open to candidates based anywhere in the Asia region. Key Responsibilities Handle emergency and urgent customer inquiries via phone, email, and chat Resolve escalated issues and provide timely, effective solutions Coordinate with internal teams, hotels, and partners to address travel disruptions Maintain accurate records and documentation of incidents and resolutions Monitor and track emergency cases to ensure resolution within SLA Contribute to process improvements for the Emergency Team Support junior team members and provide guidance during high-pressure situations Our Ideal Candidate 3–4 years of experience in customer service, preferably in travel, hospitality, or emergency support Strong problem-solving and decision-making skills under pressure Excellent communication and interpersonal abilities Proficient with Microsoft Office and customer service tools Ability to multitask in a fast-paced, high-stress environment Detail-oriented and highly organized Experience handling escalations and urgent cases Business English plus Thai Another Asian language is valued Why Nuitee? At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it. Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale. World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify—we’re equipped to scale our ambition globally. Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup. Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era—enabling seamless, intelligent, and hyper-personalized travel interactions. By joining Nuitée, you’ll be part of a team that’s building a category-defining platform. You’ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you’re excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us—Nuitée is the place for you. By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at careers@nuitee.com. For more details, please see our Privacy Policy: Nuitée Privacy Notice 2026.", "summaryDescription" : "Customer Service Representative (Asia Remote - Thai Speaker) at Nuitée. Skills: Customer service, Emergency support, Escalation handling. Handle urgent customer inquiries. Resolve escalated issues", "postedDate" : "2026-06-15T23:22:31.801", "createdAt" : "2026-06-15T23:22:31.801", "lastUpdated" : "2026-06-16T06:56:27.568", "ingestTimestamp" : "2026-06-15T23:22:31.801", "mongoId" : "6a30667af292fd229cfb21e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Customer service", "Emergency support", "Escalation handling", "Problem-solving", "Decision-making", "Travel industry", "Hospitality industry", "Microsoft Office", "Customer service tools" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 467.7098, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c0174d8ee00a091637b", "title" : "Cluster Hotel Manager (m/w/d) - Süddeutschland", "company" : "Ruby Hotels", "industry" : "Hospitality", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Hospitality industry in Munich, Germany, adjusted for seniority and company size." }, "location" : "Ruby Lilly Hotel & Bar", "locations" : [ "Ruby Lilly Hotel & Bar" ], "timestamp" : "2026-06-16T03:30:58.152", "fingerprint" : "6be7cf508083ac69aa6cf22ac673a5cde8e1e85308d3bc82a5fbe227c08ccded", "source" : "greenhouse", "language" : "de", "applyUrl" : "http://job-boards.eu.greenhouse.io/rubyhotels/jobs/4700213101?gh_jid=4700213101", "externalId" : "4700213101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Munich", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.1371079,11.5753822" }, { "city" : "Stuttgart", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.7784485,9.1800132" }, { "city" : "Frankfurt", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.1106444,8.6820917" } ], "locationText" : "Munich, Germany; Stuttgart, Germany; Frankfurt, Germany", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Forecasting", "Cost management", "Strategic planning" ], "hardSkillsList" : [ "Recruitment", "Onboarding", "Staff development" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Recruitment", "level" : "intermediate" }, { "name" : "Onboarding", "level" : "intermediate" }, { "name" : "Staff development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Hotel management, Operational leadership, Team building", "majorSkillsList" : [ "Hotel management", "Operational leadership", "Team building" ], "coreResponsibilities" : "Act as first point of contact, Represent hotels, Build strong teams, Recruit staff, Onboard staff, Develop staff, Ensure positive work environment, Manage budgets, Perform forecasting, Manage costs, Identify trends, Optimize processes, Plan strategically, Embody Ruby Spirit, Implement styles, Implement quality standards", "teamCollaboration" : "Exchange with hotel managers; Exchange with teams", "domainKnowledge" : "Lean Luxury philosophy", "domainList" : [ "lean-luxury-philosophy" ], "domainSpecificKnowledge" : [ "Lean Luxury philosophy" ], "toolProficiency" : [ "Opera Cloud" ], "communicationSkills" : "Communication skills", "continuousLearning" : "Training; Coaching; Mentoring", "innovationCreativity" : "Develop new ideas", "specialRequirements" : "Regular travel", "outcomesObjectives" : "Ensure hotels are economically strong; Ensure hotels are operationally sound; Ensure hotels remain 'very Ruby'", "qualificationsBasic" : "Multi-year experience in operational leadership, Experience in lifestyle hospitality/gastronomy, POS and PMS knowledge, Business administration knowledge, Fluent German, Fluent English", "qualificationsPreferred" : "Opera Cloud experience", "workSiteFlexibility" : "Flexible", "rawDescription" : "At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du findest, Reisen ist mehr als nur der nächste Sommerurlaub, sondern das Gefühl an jedem Ort dieser Welt zu Hause zu sein? Dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag unserer Ruby Hotels in Süddeutschland. Als Cluster Hotel Manager (all genders) für Süddeutschland bist du das Bindeglied zwischen unseren Häusern in Süddeutschland – der Ruby Lilly und Ruby Rosi in München, der Ruby Hanna in Stuttgart und unserer Ruby Louise in Frankfurt. In der Lilly führst du als Gastgeber:in dein eigenes Haus, prägst den Spirit vor Ort und stellst sicher, dass alles rund läuft. Gleichzeitig behältst du die anderen Hotels im Blick, bist regelmäßig unterwegs und sorgst dafür, dass jedes Haus wirtschaftlich stark, operativ stimmig und ganz Ruby bleibt. Du vereinst strategisches Denken mit echtem Gastgeber:innen-Herz und liebst es, Hotellerie nicht nur zu managen, sondern aktiv weiterzuentwickeln. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Join us and make it your own story Bei uns wird dir garantiert nicht langweilig, denn du: Bist die erste Ansprechperson für unsere Ruby Lilly in München, dein Team, unsere Gäste sowie externe Dienstleistungsfirmen und Partner:innen in allen Belangen Repräsentierst unsere Häuser in München, Frankfurt und Stuttgart, stehst im engen Austausch mit den Hotel Manager:innen aus deinem Cluster sowie auch mit den Teams vor Ort Baust starke Teams auf, kümmerst dich in deinem eigenen Haus um die Rekrutierung, Einarbeitung und Weiterentwicklung deiner Mitarbeitenden und sorgst für ein positives Arbeitsklima - auch gerne in deinem ganzen Cluster Packst mit an, denn du bist nicht nur Manager:in, sondern auch Teil des Teams – leading by example \uD83D\uDE09 Hast deine Zahlen immer im Blick, hältst die vorgegebenen Budgets ein und kümmerst dich um Forecasting und Kostenmanagement Erkennst Trends, optimierst Abläufe und bist durch deine strategische Planung immer einen Schritt voraus Lebst und verkörperst unseren Ruby Spirit, kümmerst dich um die Umsetzung unserer Styles und Qualitätsstandards und stellst sicher, dass alles seine Ordnung hat Wir haben schon auf dich gewartet, denn du: Bringst mehrjährige Erfahrung in einer operativen Führungsfunktion bzw. in einer vergleichbaren Position in der Lifestyle-Hotellerie / Gastronomie mit Hast sehr gute POS, PMS (idealerweise Opera Cloud) und betriebswirtschaftliche Kenntnisse Bist eine motivierende und charismatische Führungskraft und mit deiner authentischen und loyalen Art sowohl Team Lead und Team Player Hast eine warme und herzliche Ausstrahlung und deine Kommunikationsfähigkeiten lassen dich in jeder Interaktion glänzen Besitzt eine Hands-on-Mentalität und kannst charmant auf Gästebedürfnisse eingehen Sprichst fließend Deutsch und Englisch What's in for you? So grooven wir: Ruby, Ruby, Ruby Dein Style, dein Lachen, deine Ideen – Bring your personality to work. Vielleicht mit einem neuen Tattoo, Piercing oder einer neuen Haarfarbe? Wir connecten am liebsten per du - dürfen wir vorstellen: Michael, Gründer von Ruby Better together - bei der Arbeit, bei Team Events oder einfach nur, weil Montag ist \uD83D\uDE09 'Cause I'm having a good time Sip, snack, repeat - mit deinem Ruby F&B-Credit Keine Ausreden mehr – wir unterstützen dein Sportprogramm LEGEN...wait for it...DARY Staff Rates - für dich und deinen Travelbuddy Money, Money, Money Egal, wie du zur Arbeit kommst – einen Mobility Zuschuss gibt's on top Take it to the next level – sicher dir extra Cash durch Talent Scouting, positive Bewertungen und eine individuelle Bonusvereinbarung Ain't no mountain high enough Level up your game – mit Trainings, Coaching und Mentoring, hast du die Chance. genau so sehr über dich hinauszuwachsen, wie auch Ruby wächst Innovation ist Teil unserer DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Egal, ob du als Barkeeper:in Cocktail-Träume erfüllst, mit deiner Kreativität für das gewisse Etwas sorgst oder ein Profi bist, wenn es um Planung und die Magie hinter den Kulissen geht - bei Ruby findest sicherlich auch du bald deinen Platz. Wir suchen ständig außergewöhnliche Charaktere und leidenschaftliche Team Player. Statt auf perfekte Lebensläufe setzen wir viel mehr Wert auf tolle Persönlichkeiten, die uns dabei helfen, Hotels und Workspaces mit Herz und Seele zu gestalten. Was auch immer deine Leidenschaft ist: Komm zu uns und schreibe deine eigene Geschichte mit Ruby. Diversity, Equity & Inclusion Wir glauben daran, dass... ...du lieben kannst, wen du willst ...du selbst entscheiden solltest, ob und mit welchen Pronomen du angesprochen werden möchtest ...du stolz auf deine Herkunft und Kultur sein kannst ...du dich nicht für deine Religion oder Weltanschauung rechtfertigen musst ...du gut bist, genauso wie du bist und unser Team und Rubys Vielfältigkeit einzigartig machst Damit können wir gar nicht: Ismen Rassismus, Sexismus, Heterosexismus, Antisemitismus und alle weiteren derartigen Ismen, werden bei uns nicht toleriert. Wenn du wissen möchtest, was dich erwartet, dann höre doch mal in die Story von Ang aus unserem Cluster in London rein. Noch mehr Ruby Stories findest du hier: www.ruby-hotels.com/stories Get to know our People & Culture Team Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220. Your Ruby Recruitment Team", "summaryDescription" : "Cluster Hotel Manager (m/w/d) - Süddeutschland at Ruby Hotels. Skills: Hotel management, Operational leadership, Team building. Act as first point of contact. Represent hotels", "postedDate" : "2026-06-14T20:07:57.332", "createdAt" : "2026-06-14T20:07:57.332", "lastUpdated" : "2026-06-16T03:30:58.152", "ingestTimestamp" : "2026-06-14T20:07:57.332", "mongoId" : "6a2c6c0174d8ee00a091637b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Recruitment", "Onboarding", "Staff development", "Leadership", "Hotel management", "Operational leadership", "Team building", "Forecasting", "Cost management", "Strategic planning", "Lean Luxury philosophy", "Opera Cloud" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 463.16327, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 37244, "totalPages" : 745, "hasNext" : true, "hasPrevious" : false } }

Hospitality Customer Coordinator Hotel Reservations Remote Jobs in London

Hospitality Customer Service – Hotel Reservations

Remote Hotel Booking Specialist (Customer Support)

Customer Service Hospitality – Reservations

Customer Service– Hotel Reservations

Hospitality Coordinator- Student Placement

Hospitality Coordinator- Student Placement

Area Reservations Agent

Coordinator Group Desk/ Group Reservations (m/w/d)

Revenue Growth Consultant (Hospitality)

Customer Service – Booking Hotels

Hospitality Manager

Hotel Manager

Hotel Manager

Hotel Manager

Hospitality Specialist

Reservation Executive

Customer Experience Coordinator

Hospitality Lead

Scheduling & Coordinating Reservations

Hospitality Agent Front Office

Engineer - Hotel Shop

Engineer - Hotel Shop

Online Hotel Reservationist

Hospitality Tutor

Shift Lead Reservations (m/w/d)

Hotel Manager

Customer Service – Booking Hotels

Customer Service – Booking Hotels

Sales Manager (Hospitality)

Sales Manager (Hospitality)

Customer Service – Booking Hotels

Customer Service – Booking Hotels

Rental Sales Agent (Fairmont Hotel)

Rental Sales Agent (Fairmont Hotel)

Supervisor Reservations (m/w/d)

Customer Service Representative – Hotel Bookings

Customer Service Coordinator II

Hospitality Associate

Revenue Growth Consultant (Hospitality)

Shift Lead Reservations (m/w/d)

Supervisor Reservations (m/w/d)

Remote Customer Support Agent (P&C)

Remote Customer Support Agent (P&C)

Hospitality Associate

Customer Service Renovation Coordinator

Hospitality Analyst

Customer Experience Coordinator

Hospitality Customer Coordinator – Hotel Reservations (Remote)

Customer Service Representative (Asia Remote - Thai Speaker)

Cluster Hotel Manager (m/w/d) - Süddeutschland

Common Questions