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Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

" ], "timestamp" : "2026-06-15T09:52:49.920", "fingerprint" : "54c80ee644b9ea8b522f54a777d9777a1c701d6f1c30ed7c08d9b521fd3ea475", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=108623", "externalId" : "108623", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "experienceLevel" : "Manager", "technicalSkills" : "MS Excel, MS Access", "professionalSkills" : [ "Performance coaching", "Performance management", "Process improvement", "Data analysis" ], "hardSkillsList" : [ "Corrective action process", "Compliance audits", "QM goals" ], "softSkillsList" : [ "Leadership", "Coaching" ], "hardSkills" : [ { "name" : "Corrective action process", "level" : "intermediate" }, { "name" : "Compliance audits", "level" : "intermediate" }, { "name" : "QM goals", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coaching" } ], "majorSkills" : "Bankruptcy oversight, Team leadership, Process improvement", "majorSkillsList" : [ "Bankruptcy oversight", "Team leadership", "Process improvement" ], "coreResponsibilities" : "Lead coaching sessions, Improve performance, Manage assigned Bankruptcy teams, Hold team members accountable, Monitor daily performance, Analyze data, Develop actionable plans, Implement process improvement initiatives, Encourage process improvement ideas, Manage initiatives, Maintain staffing levels, Assist interviewing/hiring, Maintain schedules, Monitor schedules, Ensure department compliance, Drive strategies, Implement strategies, Address behaviors", "teamCollaboration" : "Collaborate cross-divisionally; Support other departments; Collaborate with Employee Relations; Collaborate with other departments; Collaborate with internal teams; Collaborate with Compliance", "domainKnowledge" : "Auto finance; Bankruptcy", "domainList" : [ "auto-finance", "bankruptcy" ], "domainSpecificKnowledge" : [ "Auto finance", "Bankruptcy" ], "toolProficiency" : [ "ACD", "Automatic dialers" ], "communicationSkills" : "Written communication; Oral communication; Verbal communication", "documentationSkills" : "Produce documents", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Data analysis", "specialRequirements" : "Reliable Home High Speed Internet", "outcomesObjectives" : "Achieve Bankruptcy goals; Meet daily expectations", "qualificationsBasic" : "5 years auto finance experience, Understanding of team dynamics, Working knowledge of call center technology, Extract call data from ACD, Working knowledge of automatic dialers, Intermediate MS Excel skills", "qualificationsPreferred" : "Experience leading high performing teams, B. A. or B. S. degree in Business or Finance, Forecasting and data mining skills, MS Access knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·          Medical, Dental and Vision plans that include no-cost and low-cost plan options ·          Immediate 401(k) matching and vesting ·          Vehicle purchase and lease discounts plus monthly vehicle allowances ·          Paid Volunteer Time Off with company donation to a charity of your choice ·          Tuition reimbursement What to Expect This role is primarily responsible for overseeing all activities for the Bankruptcy floor for their areas of responsibility. This position is directly responsible for creating strategies and structure to support achievement of Bankruptcy goals following Hyundai Capital America business practices and following all company policies and procedures. This Manager role is also responsible for supporting a coaching culture environment focused on incremental improvement in behaviors and performance. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do 1.      Performance Coaching: Actively lead individual/team coaching sessions with a focus on developing relationships that encourage reflection and help team members to improve performance, personal effectiveness, and impact. Engage with team members in a proactive and positive manner during coaching sessions to co-create solutions through effective two-way conversations. Participate in department level performance coaching initiatives and individual coaching sessions with leadership. 2.      Performance Management: Directly manage assigned Bankruptcy teams to drive optimum performance by holding team members accountable for performance and behaviors as outlined in Company and Department policies and procedures; including but not limited to attendance, performance, prohibited conduct, compliance, and quality. Collaborate with Employee Relations to ensure that proper corrective action process is followed in a timely manner and ensure all tracking mechanisms are updated and accurate. ·          Monitor daily performance and productivity reports for team and collaborate with department manager to address performance opportunities. ·          Adhere to Corrective Action Program guidelines and activities. ·          Effectively analyze data and develop actionable plans to address areas of opportunity. 3.      Identify, communicate, and implement process improvement initiatives. ·          Encourage process improvement ideas from all employees within the department. ·          Collaborating with other departments, and other internal teams, to effectively manage initiatives 4.      Support Projects and Department Strategies. ·          Responsible for maintaining the appropriate staffing levels by assisting interviewing/hiring activities ·          Responsible for maintaining and monitoring schedules to meet daily expectations in production ·          Collaborating with other departments, and other internal teams, to effectively manage project/strategies 5.      Ensure department is compliant with weekly and monthly compliance audits. ·          Drive strategies and training initiatives focused on meeting monthly QM goals to minimize compliance violations ·          Identify trends and implement strategies to address behaviors observed by direct reports that do not support effective leadership and support of their team’s success. ·          Collaborating with Compliance for any related matters when applicable 6.      Perform all other duties as assigned. What You Will Bring ·          5 years auto finance experience preferred. ·          Experience leading high performing teams preferred. ·          B.A. or B.S. degree in Business or Finance preferred. ·          Strong written and oral communication skills - Must be able to communicate verbally to groups of all sizes. Must also be able to produce documents free of grammatical and spelling errors that are persuasive and logical. ·          Strong listening and interpretation skills. Ability to work with, lead and consult with all levels in the organization. ·          Must be highly organized and have a strong attention to detail. ·          Understanding of team dynamics and techniques to build strong teams. ·          Forecasting and data mining skills are preferred. ·          Working knowledge of call center technology. Must be able to extract call data from the automatic call distributor (ACD) in order to ensure customers are receiving appropriate service. In addition, must have working knowledge of automatic dialers. ·          Intermediate MS Excel skills are required; MS Access knowledge is a plus. Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment. Reliable Home High Speed Internet required. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Texas-Plano", "summaryDescription" : "Manager, Bankruptcy at Hyundai Capital America. Skills: Bankruptcy oversight, Team leadership, Process improvement. Lead coaching sessions. Improve performance", "createdAt" : "2026-06-14T07:10:50.809", "lastUpdated" : "2026-06-15T09:52:49.920", "ingestTimestamp" : "2026-06-14T07:10:50.809", "mongoId" : "694ae6ce70f0b99d589b27c8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Corrective action process", "Compliance audits", "QM goals", "Leadership", "Coaching", "Bankruptcy oversight", "Team leadership", "Process improvement", "Performance coaching", "Performance management", "Data analysis", "Auto finance", "Bankruptcy", "ACD", "Automatic dialers" ], "skillCount" : 15, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 883.74414, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307683f292fd229c01ab5f", "title" : "Contracts Attorney - Bankruptcy", "company" : "AlixPartners", "industry" : "Legal", "salary" : { "min" : 165000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York", "locations" : [ "New York" ], "timestamp" : "2026-06-16T10:41:26.403", "fingerprint" : "b2e95feb2e161c1af70c8fe117421719e3d6904f63d1d0c51aa1c54e2b342f9a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.alixpartners.com/careers/7773844003?gh_jid=7773844003", "externalId" : "7773844003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Legal analysis", "Contract drafting", "Negotiation" ], "hardSkillsList" : [ "Bankruptcy law", "Contract law" ], "hardSkills" : [ { "name" : "Bankruptcy law", "level" : "intermediate" }, { "name" : "Contract law", "level" : "intermediate" } ], "majorSkills" : "Bankruptcy law, Contract drafting, Legal analysis", "majorSkillsList" : [ "Bankruptcy law", "Contract drafting", "Legal analysis" ], "coreResponsibilities" : "Draft and negotiate commercial contracts, Advise on bankruptcy and restructuring matters, Conduct legal research, Manage litigation and dispute resolution, Ensure compliance with regulatory requirements, Support M&A transactions, Manage outside counsel", "teamCollaboration" : "Cross-functional teams; Internal stakeholders", "domainKnowledge" : "Chapter 11 bankruptcy; Creditor rights; Distressed debt; Cross-border insolvency", "domainList" : [ "chapter-11-bankruptcy", "creditor-rights", "distressed-debt", "cross-border-insolvency" ], "domainSpecificKnowledge" : [ "Chapter 11 bankruptcy", "Creditor rights", "Distressed debt", "Cross-border insolvency" ], "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "Client advisement", "documentationSkills" : "Contract drafting", "problemSolvingSkills" : "Legal problem solving", "qualificationsBasic" : "5+ years bankruptcy experience, JD degree required, Admission to at least one state bar", "qualificationsPreferred" : "Experience with complex Chapter 11 cases, Experience with cross-border insolvency matters, Experience with distressed debt and creditor rights", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. About the Role Location: New York, NY; Hybrid As Legal Counsel in our TRS Legal team, supporting our Turnaround knowledge of Ironclad and iManage preferred. Clear, confident written and verbal communication skills in English, including the ability to communicate detailed and complex information to others at all levels. Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday. Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization. Core working hours are generally 8:30 AM – 5:30 PM, Monday – Friday. Candidate must be willing and able to work outside of normal U. S. business hours as needed. There will also be periodic on-call responsibilities outside of regular working hours to cover requests as needed with occasional weekends included. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office on Tuesday, Wednesday, and Thursday, with remote working options on Monday and Friday. AlixPartners offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 7.34 hours per pay period, sick time up to 80 hours annually, parental leave, and twelve holidays. The base salary for this role takes into account a number of factors and is between $165,000/annually- $175,00/annually with eligibility for an annual discretionary bonus. AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Gold -level award-winning Veteran Friendly Employer. Prior to extending any offers for our New York office, we will verify your education and employment history as part of our recruiting process. #LI-KL2 #LI-Hybrid", "summaryDescription" : "Contracts Attorney - Bankruptcy at AlixPartners. Skills: Bankruptcy law, Contract drafting, Legal analysis. Draft and negotiate commercial contracts. Advise on bankruptcy and restructuring matters", "postedDate" : "2026-06-16T01:18:49.988", "createdAt" : "2026-06-16T01:18:49.988", "lastUpdated" : "2026-06-16T10:41:26.403", "ingestTimestamp" : "2026-06-16T01:18:49.988", "mongoId" : "6a307683f292fd229c01ab5f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 175000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Bankruptcy law", "Contract law", "Contract drafting", "Legal analysis", "Negotiation", "Chapter 11 bankruptcy", "Creditor rights", "Distressed debt", "Cross-border insolvency", "Microsoft Office Suite" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 861.54, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "69fc49a74c40e2acd1a83409", "title" : "Manager, Bankruptcy", "company" : "Hyundai Capital America", "industry" : "Banking", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Financial Services in Bengaluru, India, adjusted for Manager seniority and company size." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations", "
Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-15T03:32:30.546", "fingerprint" : "4de9a20cece5a36e86c6cabeead1d661ce1a9b62aa7e834aaee85879ddcaa77c", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=114103", "externalId" : "114103", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" }, { "city" : "Pune", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "18.5213738,73.8545071" } ], "locationText" : "Bengaluru, India; Pune, India", "experienceLevel" : "Manager", "technicalSkills" : "MS Excel, MS Access", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Performance coaching", "Performance management", "Corrective action process", "Data analysis", "Process improvement", "Staffing levels", "Compliance audits", "Training initiatives" ], "hardSkillsList" : [ "Call data extraction", "Automatic call distributor" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Call data extraction", "level" : "intermediate" }, { "name" : "Automatic call distributor", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Bankruptcy operations, Team leadership, Process improvement", "majorSkillsList" : [ "Bankruptcy operations", "Team leadership", "Process improvement" ], "coreResponsibilities" : "Oversee all activities for Bankruptcy floor, Create strategies to support Bankruptcy goals, Support coaching culture environment, Collaborate cross-divisionally to achieve seamless customer, Support other departments as necessary, Lead individual/team coaching sessions, Engage with team members proactively, Co-create solutions through conversations, Participate in department level coaching, Directly manage assigned Bankruptcy teams, Hold team members accountable, Collaborate with Employee Relations, Monitor daily performance and productivity reports, Address performance opportunities, Adhere to Corrective Action Program guidelines, Analyze data and develop actionable plans, Identify process improvement initiatives, Encourage process improvement ideas, Collaborate with other departments on initiatives, Maintain appropriate staffing levels, Assist interviewing/hiring activities, Maintain and monitor schedules, Collaborate with other departments on projects, Ensure department is compliant with audits, Drive strategies for meeting QM goals, Minimize compliance violations, Identify trends and implement strategies, Address behaviors not supporting leadership, Collaborate with Compliance for related matters, Perform all other duties as assigned", "teamCollaboration" : "Collaborate cross-divisionally; Collaborate with other departments; Collaborate with internal teams; Collaborate with Employee Relations; Collaborate with Compliance", "domainKnowledge" : "Auto finance; Bankruptcy operations", "domainList" : [ "auto-finance", "bankruptcy-operations" ], "domainSpecificKnowledge" : [ "Auto finance", "Bankruptcy operations" ], "toolProficiency" : [ "Automatic call distributor", "Automatic dialers" ], "communicationSkills" : "Communicate verbally to groups; Produce persuasive documents", "problemSolvingSkills" : "Data analysis", "specialRequirements" : "Reliable Home High Speed Internet", "qualificationsBasic" : "5 years auto finance experience, Written and oral communication skills, Listening and interpretation skills, Highly organized, Understanding of team dynamics, Working knowledge of call center technology, Working knowledge of automatic dialers, Intermediate MS Excel skills", "qualificationsPreferred" : "Experience leading high performing teams, B. A. or B. S. degree in Business or Finance, Forecasting and data mining skills, MS Access knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: ·          Medical, dental, and vision plans with no-cost and low-cost options ·          Annual employer HSA contribution ·          401(k) matching and immediate vesting ·          Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o     Associate / Sr. Associate: $350 o     Manager / Sr. Manager: $600 o     Director: $800 o     Executive Director: $900 o     VP or Above: $1,000 ·          100% employer-paid life and disability insurance ·          No-cost health and wellbeing programs, including a gym benefit ·          Six weeks of paid parental leave ·          Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect This role is primarily responsible for overseeing all activities for the Bankruptcy floor for their areas of responsibility. This position is directly responsible for creating strategies and structure to support achievement of Bankruptcy goals following Hyundai Capital America business practices and following all company policies and procedures. This Manager role is also responsible for supporting a coaching culture environment focused on incremental improvement in behaviors and performance. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do 1.      Performance Coaching: Actively lead individual/team coaching sessions with a focus on developing relationships that encourage reflection and help team members to improve performance, personal effectiveness, and impact. Engage with team members in a proactive and positive manner during coaching sessions to co-create solutions through effective two-way conversations. Participate in department level performance coaching initiatives and individual coaching sessions with leadership. 2.      Performance Management: Directly manage assigned Bankruptcy teams to drive optimum performance by holding team members accountable for performance and behaviors as outlined in Company and Department policies and procedures; including but not limited to attendance, performance, prohibited conduct, compliance, and quality. Collaborate with Employee Relations to ensure that proper corrective action process is followed in a timely manner and ensure all tracking mechanisms are updated and accurate. ·          Monitor daily performance and productivity reports for team and collaborate with department manager to address performance opportunities. ·          Adhere to Corrective Action Program guidelines and activities. ·          Effectively analyze data and develop actionable plans to address areas of opportunity. 3.      Identify, communicate, and implement process improvement initiatives. ·          Encourage process improvement ideas from all employees within the department. ·          Collaborating with other departments, and other internal teams, to effectively manage initiatives 4.      Support Projects and Department Strategies. ·          Responsible for maintaining the appropriate staffing levels by assisting interviewing/hiring activities ·          Responsible for maintaining and monitoring schedules to meet daily expectations in production ·          Collaborating with other departments, and other internal teams, to effectively manage project/strategies 5.      Ensure department is compliant with weekly and monthly compliance audits. ·          Drive strategies and training initiatives focused on meeting monthly QM goals to minimize compliance violations ·          Identify trends and implement strategies to address behaviors observed by direct reports that do not support effective leadership and support of their team’s success. ·          Collaborating with Compliance for any related matters when applicable 6.      Perform all other duties as assigned. What You Will Bring ·          5 years auto finance experience preferred. ·          Experience leading high performing teams preferred. ·          B.A. or B.S. degree in Business or Finance preferred. ·          Strong written and oral communication skills - Must be able to communicate verbally to groups of all sizes. Must also be able to produce documents free of grammatical and spelling errors that are persuasive and logical. ·          Strong listening and interpretation skills. Ability to work with, lead and consult with all levels in the organization. ·          Must be highly organized and have a strong attention to detail. ·          Understanding of team dynamics and techniques to build strong teams. ·          Forecasting and data mining skills are preferred. ·          Working knowledge of call center technology. Must be able to extract call data from the automatic call distributor (ACD) in order to ensure customers are receiving appropriate service. In addition, must have working knowledge of automatic dialers. ·          Intermediate MS Excel skills are required; MS Access knowledge is a plus. Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment. Reliable Home High Speed Internet required. The posted salary range for this job takes into account the wide range of factors that are co nsidered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . #LI-DNI United States-Texas-Plano", "summaryDescription" : "Manager, Bankruptcy at Hyundai Capital America. Skills: Bankruptcy operations, Team leadership, Process improvement. Oversee all activities for Bankruptcy floor. 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Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-16T01:12:27.669", "fingerprint" : "1ac731b5ef9d5ead9491a1d774f30ec6ec384bac3db138e1ef4335aebf73467b", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=115404", "externalId" : "115404", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "remoteFriendly" : false, "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: ·          Medical, dental, and vision plans with no-cost and low-cost options ·          Annual employer HSA contribution ·          401(k) matching and immediate vesting ·          Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o     Associate / Sr. Associate: $350 o     Manager / Sr. Manager: $600 o     Director: $800 o     Executive Director: $900 o     VP or Above: $1,000 ·          100% employer-paid life and disability insurance ·          No-cost health and wellbeing programs, including a gym benefit ·          Six weeks of paid parental leave ·          Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Associate, Bankruptcy is primarily responsible for effective case management and resolution of complex issues to resolve and protect the company from loss as related to customer accounts impacted by a bankruptcy proceeding. This position may support any of the bankruptcy teams within the department (Chapter 7, Chapter 13, Chapter 11, and Chapter 12 accounts) for retail and lease accounts nationwide via multiple channels. The position will comply with internal policy and procedures on managing all accounts. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do 1.      Manage Bankruptcy Queue through the following: ·        Review customer accounts adhering to department standards for effective queue management and documentation. ·        Process any Bankruptcy documents needed. ·        Maintain detailed logs of all irregularities and participate in reviews with UL to review possible escalated issues for HCA. ·        Perform medium to heavy skip tracing activities utilizing free and paid tools such as Accurint, TLO etc. (where applicable). ·        Obtain appropriate and accurate information on all accounts to ensure any applicable action(s) are taken (may manage repossession assignments and all relevant activities based on position). ·        Prepare, file, and release documents/correspondence as required ensuring accuracy per HCA’s Policy and Procedures while being compliant with all State and Federal laws. 2.      Communicate with customers and third parties including but not limited to attorneys, as appropriate, regarding bankruptcy accounts (inbound/outbound calls including follow up as needed per position). 3.      Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. Assist in the development of other team members and provide day-to-day mentoring and guidance as requested by leadership. 4.      Perform all other duties as assigned. What You Will Bring ·        2-4 years finance or bankruptcy experience, with auto-finance related experience preferred. ·        High school graduate or GED equivalent. ·        Ability to multitask and independently manage their time daily to ensure productivity and goals are met. Basic computer skills - Knowledge of Windows including Word and Excel. ·        Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers. ·        Strong problem-solving abilities and the desire to create positive customer experiences. Work Environment ·        Work performed in a remote environment. ·        Heavy volume of accounts. ·        Must be prepared to work evenings, weekends, and holidays. ·        Shift based with an average of 40 hours per week, yet overtime may be expected. ·        Employees are subject to extended periods of sitting and vision to monitor and moderate noise levels. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "Bankruptcy Associate at Hyundai Capital America", "createdAt" : "2026-06-14T21:17:28.941", "lastUpdated" : "2026-06-16T01:12:27.669", "ingestTimestamp" : "2026-06-14T21:17:28.941", "mongoId" : "69fc49a74c40e2acd1a83406", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.5555556, "_score" : 771.2589, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6ce70f0b99d589b2806", "title" : "Bankruptcy Associate", "company" : "Hyundai Capital America", "industry" : "Banking", "salary" : { "min" : 3500000.0, "max" : 5500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Bankruptcy Associate in the Financial Services industry, adjusted for a remote role in India." }, "location" : "United States-Texas-Plano", "locations" : [ "United States-Texas-Plano", "
Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

" ], "timestamp" : "2026-06-15T10:11:18.222", "fingerprint" : "3a3aa996e5c220398b3332bef98036ff71051786be43072b92d0e497cba2b6fc", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=103722", "externalId" : "103722", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "professionalSkills" : [ "Case management", "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Skip tracing" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Skip tracing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Bankruptcy case management, Regulatory compliance", "majorSkillsList" : [ "Bankruptcy case management", "Regulatory compliance" ], "coreResponsibilities" : "Manage bankruptcy queue, Review customer accounts, Process bankruptcy documents, Maintain logs of irregularities, Participate in reviews, Perform skip tracing activities, Obtain account information, Manage repossession assignments, Prepare documents, File documents, Release documents, Communicate with customers, Communicate with third parties, Participate in coaching sessions, Participate in development sessions, Assist in developing team members, Provide mentoring, Provide guidance", "teamCollaboration" : "Collaborate cross-divisionally; Support other departments", "domainKnowledge" : "Chapter 7; Chapter 13; Chapter 11; Chapter 12; Retail accounts; Lease accounts; State laws; Federal laws", "domainList" : [ "chapter-7", "chapter-13", "chapter-11", "chapter-12", "retail-accounts", "lease-accounts", "state-laws", "federal-laws" ], "domainSpecificKnowledge" : [ "Chapter 7", "Chapter 13", "Chapter 11", "Chapter 12", "Retail accounts", "Lease accounts", "State laws", "Federal laws" ], "toolProficiency" : [ "Accurint", "TLO" ], "communicationSkills" : "Clear communication", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Work evenings, Work weekends, Work holidays, Overtime expected", "outcomesObjectives" : "Protect company from loss", "qualificationsBasic" : "2-4 years finance experience, 2-4 years bankruptcy experience, High school graduate or GED, Basic computer skills, Knowledge of Windows, Knowledge of Word, Knowledge of Excel", "qualificationsPreferred" : "Auto-finance related experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·         Medical, Dental and Vision plans that include no-cost and low-cost plan options ·         Immediate 401(k) matching and vesting ·         Vehicle purchase and lease discounts plus monthly vehicle allowances ·         Paid Volunteer Time Off with company donation to a charity of your choice ·         Tuition reimbursement What to Expect The Associate, Bankruptcy is primarily responsible for effective case management and resolution of complex issues to resolve and protect the company from loss as related to customer accounts impacted by a bankruptcy proceeding. This position may support any of the bankruptcy teams within the department (Chapter 7, Chapter 13, Chapter 11, and Chapter 12 accounts) for retail and lease accounts nationwide via multiple channels. The position will comply with internal policy and procedures on managing all accounts. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do 1.       Manage Bankruptcy Queue through the following: ·         Review customer accounts adhering to department standards for effective queue management and documentation. ·         Process any Bankruptcy documents needed. ·         Maintain detailed logs of all irregularities and participate in reviews with UL to review possible escalated issues for HCA. ·         Perform medium to heavy skip tracing activities utilizing free and paid tools such as Accurint, TLO etc. (where applicable). ·         Obtain appropriate and accurate information on all accounts to ensure any applicable action(s) are taken (may manage repossession assignments and all relevant activities based on position). ·         Prepare, file, and release documents/correspondence as required ensuring accuracy per HCA’s Policy and Procedures while being compliant with all State and Federal laws. 2.       Communicate with customers and third parties including but not limited to attorneys, as appropriate, regarding bankruptcy accounts (inbound/outbound calls including follow up as needed per position). 3.       Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. Assist in the development of other team members and provide day-to-day mentoring and guidance as requested by leadership. 4.       Perform all other duties as assigned. What You Will Bring ·         2-4 years finance or bankruptcy experience, with auto-finance related experience preferred. ·         High school graduate or GED equivalent. ·         Ability to multitask and independently manage their time daily to ensure productivity and goals are met. Basic computer skills - Knowledge of Windows including Word and Excel. ·         Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers. ·         Strong problem-solving abilities and the desire to create positive customer experiences. Work Environment ·         Work performed in a remote environment. ·         Heavy volume of accounts. ·         Must be prepared to work evenings, weekends, and holidays. ·         Shift based with an average of 40 hours per week, yet overtime may be expected. ·         Employees are subject to extended periods of sitting and vision to monitor and moderate noise levels. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Texas-Plano", "summaryDescription" : "Bankruptcy Associate at Hyundai Capital America. Skills: Bankruptcy case management, Regulatory compliance. Manage bankruptcy queue. Review customer accounts", "createdAt" : "2026-06-14T07:36:55.528", "lastUpdated" : "2026-06-15T10:11:18.222", "ingestTimestamp" : "2026-06-14T07:36:55.528", "mongoId" : "694ae6ce70f0b99d589b2806", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Skip tracing", "Problem-solving", "Bankruptcy case management", "Regulatory compliance", "Case management", "Risk management", "Legal analysis", "Compliance oversight", "Chapter 7", "Chapter 13", "Chapter 11", "Chapter 12", "Retail accounts", "Lease accounts", "State laws", "Federal laws", "Accurint", "TLO" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 758.63403, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0a1f091663d49372b7da5f", "title" : "Default Servicing Manager (Bankruptcy & Foreclosure/Replevin)", "company" : "Zippy", "industry" : "Servicing", "location" : "United States (Remote)", "locations" : [ "United States (Remote)" ], "timestamp" : "2026-05-18T03:58:34.106", "fingerprint" : "18464619fe8489194b421a1e263efa77b4d25b527c374603ae569f6ccfaf51e2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/zippymh/6371fa03-481a-40c6-8488-2584675f9629/application", "externalId" : "6371fa03-481a-40c6-8488-2584675f9629", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Waltham", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Waltham, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "process management", "cross-functional coordination", "vendor/stakeholder management", "operational metrics", "resource planning", "continuous improvement", "bankruptcy workflows", "legal recovery processes", "legal workflows", "pipeline visibility and reporting", "default servicing" ], "hardSkillsList" : [ "bankruptcy (Ch. 7, 11, 13) workflows", "replevin/legal recovery processes", "performance expectations", "SLAs", "cycle time reduction", "net recovery outcomes", "legal expenses", "workflows", "playbooks", "SOPs", "pipeline management" ], "softSkillsList" : [ "hands-on", "operator role", "accountability", "collaboration" ], "hardSkills" : [ { "name" : "bankruptcy (Ch. 7, 11, 13) workflows", "level" : "intermediate" }, { "name" : "replevin/legal recovery processes", "level" : "intermediate" }, { "name" : "performance expectations", "level" : "intermediate" }, { "name" : "SLAs", "level" : "intermediate" }, { "name" : "cycle time reduction", "level" : "intermediate" }, { "name" : "net recovery outcomes", "level" : "intermediate" }, { "name" : "legal expenses", "level" : "intermediate" }, { "name" : "workflows", "level" : "intermediate" }, { "name" : "playbooks", "level" : "intermediate" }, { "name" : "SOPs", "level" : "intermediate" }, { "name" : "pipeline management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "hands-on" }, { "name" : "operator role" }, { "name" : "accountability" }, { "name" : "collaboration" } ], "majorSkills" : "bankruptcy operations, replevin operations, legal vendor management, process optimization, recovery maximization", "majorSkillsList" : [ "bankruptcy operations", "replevin operations", "legal vendor management", "process optimization", "recovery maximization" ], "coreResponsibilities" : "End-to-end execution of bankruptcy (Ch. 7, 11, 13) workflows—filings, claims, timelines, and resolution, Management of replevin/legal recovery processes from referral through judgment and resolution, Day-to-day oversight of legal vendors with clear performance expectations, SLAs, and accountability, Driving cycle time reduction from default → legal resolution, Maximizing net recovery outcomes while managing legal expenses, Building and refining workflows, playbooks, and SOPs that scale, Real-time pipeline visibility and reporting (what’s stuck, what’s moving, what needs escalation), Cross-functional coordination with Collections, Customer Experience, and Asset Management to ensure accounts progress through legal channels efficiently, Identifying bottlenecks in legal/default workflows and implementing solutions quickly", "teamCollaboration" : "Cross-functional coordination with Collections, Customer Experience, and Asset Management", "domainKnowledge" : "manufactured home loans; chattel loan portfolio; bankruptcy procedures; UCC Article 9 (replevin)", "domainList" : [ "manufactured-home-loans", "chattel-loan-portfolio", "bankruptcy-procedures", "ucc-article-9-replevin" ], "domainSpecificKnowledge" : [ "manufactured home loans", "chattel loan portfolio", "bankruptcy procedures", "UCC Article 9 (replevin)" ], "continuousLearning" : "Training & Licensing Support", "innovationCreativity" : "build-as-you-go environment; build and optimize default legal operations; cutting-edge technology and innovative solutions", "problemSolvingSkills" : "Identifying bottlenecks in legal/default workflows and implementing solutions quickly", "specialRequirements" : "prepared to potentially meet in person as part of the process, reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Wisconsin", "outcomesObjectives" : "Reduced cycle times across bankruptcy and replevin pipelines; Improved recovery rates and lower loss severity; legal vendor performance with clear SLAs and consistent follow-through; Clean, predictable workflows with minimal backlog; High visibility into portfolio status at all times", "qualificationsBasic" : "8+ years in default servicing with direct ownership of bankruptcy and legal recovery processes, working knowledge of bankruptcy procedures and UCC Article 9 (replevin), Experience managing attorneys and legal vendors with a focus on performance and efficiency, Proven track record of improving timelines, recoveries, and operational execution, Comfortable working in a fast-paced, build-as-you-go environment, Data-driven mindset with the ability to manage a pipeline, not just individual cases", "qualificationsPreferred" : "Chattel, manufactured housing experience, Experience in a scaling or high-growth servicing platform", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. THE ROLE We’re looking for a hands-on Default Servicing Manager to own and drive execution across bankruptcy and replevin operations for our chattel loan portfolio. This role is responsible for moving accounts through default efficiently, managing legal workflows, and maximizing recoveries while controlling timelines and costs. This is an operator role—not just oversight. You will be expected to build processes, manage legal partners, and deliver measurable performance improvements. What You’ll Own - End-to-end execution of bankruptcy (Ch. 7, 11, 13) workflows—filings, claims, timelines, and resolution - Management of replevin/legal recovery processes from referral through judgment and resolution - Day-to-day oversight of legal vendors with clear performance expectations, SLAs, and accountability - Driving cycle time reduction from default → legal resolution - Maximizing net recovery outcomes while managing legal expenses - Building and refining workflows, playbooks, and SOPs that scale - Real-time pipeline visibility and reporting (what’s stuck, what’s moving, what needs escalation) - Cross-functional coordination with Collections, Customer Experience, and Asset Management to ensure accounts progress through legal channels efficiently - Identifying bottlenecks in legal/default workflows and implementing solutions quickly What Success Looks Like - Reduced cycle times across bankruptcy and replevin pipelines - Improved recovery rates and lower loss severity - Strong legal vendor performance with clear SLAs and consistent follow-through - Clean, predictable workflows with minimal backlog - High visibility into portfolio status at all times Qualifications - 8+ years in default servicing with direct ownership of bankruptcy and legal recovery processes - Strong working knowledge of bankruptcy procedures and UCC Article 9 (replevin) - Experience managing attorneys and legal vendors with a focus on performance and efficiency - Proven track record of improving timelines, recoveries, and operational execution - Comfortable working in a fast-paced, build-as-you-go environment - Data-driven mindset with the ability to manage a pipeline, not just individual cases Nice to Have - Chattel, manufactured housing experience - Experience in a scaling or high-growth servicing platform Why This Role - Direct ownership of a critical, high-impact function - Opportunity to build and optimize default legal operations - High visibility and influence across the servicing organization Important Applicant Information - While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process. - As a participating employer, we will use E-Verify to confirm employment eligibility. - Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Wisconsin. Applicants that do not reside in the bolded states will be rejected. Total Rewards At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work. Our benefits and perks are always evolving, but here’s what we offer right now: - Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. - Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. - Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. - Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. - Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. - Training & Licensing Support: We invest in your professional growth with resources for training and licensing. - Paid Time Off: We offer generous PTO—and we encourage you to use it! - Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. - Parental Leave: We provide paid parental leave to support you and your growing family. - No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. - Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. - Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us. Beyond the tangible benefits: - Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day. - Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact. - Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution. - Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging. - Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work. - Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed. - Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today. Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.", "summaryDescription" : "Default Servicing Manager (Bankruptcy & Foreclosure/Replevin) at Zippy. Skills: bankruptcy operations, replevin operations, legal vendor management, process optimization, recovery maximization. End-to-end execution of bankruptcy (Ch. 7, 11, 13) workflows—filings, claims, timelines, and resolution. Management of replevin/legal recovery processes from referral through judgment and resolution", "postedDate" : "2026-05-17T23:09:14.251", "createdAt" : "2026-05-17T23:09:14.251", "lastUpdated" : "2026-05-18T03:58:34.106", "ingestTimestamp" : "2026-05-17T23:09:14.251", "mongoId" : "6a0a1f091663d49372b7da5f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "bankruptcy (Ch. 7, 11, 13) workflows", "replevin/legal recovery processes", "performance expectations", "SLAs", "cycle time reduction", "net recovery outcomes", "legal expenses", "workflows", "playbooks", "SOPs", "pipeline management", "hands-on", "operator role", "accountability", "collaboration", "bankruptcy operations", "replevin operations", "legal vendor management", "process optimization", "recovery maximization", "process management", "cross-functional coordination", "vendor/stakeholder management", "operational metrics", "resource planning", "continuous improvement", "bankruptcy workflows", "legal recovery processes", "legal workflows", "pipeline visibility and reporting", "default servicing", "manufactured home loans", "chattel loan portfolio", "bankruptcy procedures", "UCC Article 9 (replevin)" ], "skillCount" : 35, "jobCategory" : "other", "jobSubcategory" : "servicing", "dataQualityScore" : 0.8888889, "_score" : 756.7935, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false }, { "id" : "69fc49a74c40e2acd1a83407", "title" : "Bankruptcy Associate", "company" : "Hyundai Capital America", "industry" : "Banking", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Bankruptcy Associate in Atlanta, adjusted for the financial services industry and company size." }, "location" : "United States-Georgia-Atlanta", "locations" : [ "United States-Georgia-Atlanta", "
Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-15T03:35:50.897", "fingerprint" : "7b283e5f8e397f1985ba2030b96df1c8c8e1165def33e6694f6dfc2700cc299d", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=115403", "externalId" : "115403", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "technicalSkills" : "Windows, Word, Excel", "professionalSkills" : [ "Case management", "Queue management", "Skip tracing" ], "hardSkillsList" : [ "Bankruptcy experience", "Finance experience" ], "softSkillsList" : [ "Communication skills" ], "hardSkills" : [ { "name" : "Bankruptcy experience", "level" : "intermediate" }, { "name" : "Finance experience", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Communication skills" } ], "majorSkills" : "Bankruptcy case management, Account resolution", "majorSkillsList" : [ "Bankruptcy case management", "Account resolution" ], "coreResponsibilities" : "Manage Bankruptcy Queue, Review customer accounts, Process Bankruptcy documents, Maintain detailed logs, Perform skip tracing activities, Obtain accurate information, Manage repossession assignments, Prepare documents, File documents, Release documents, Communicate with customers, Communicate with attorneys, Participate in coaching sessions, Assist in development, Provide mentoring, Provide guidance", "teamCollaboration" : "Collaborate cross-divisionally; Support other departments", "domainKnowledge" : "Bankruptcy proceedings; Retail accounts; Lease accounts; Chapter 7; Chapter 13; Chapter 11; Chapter 12", "domainList" : [ "bankruptcy-proceedings", "retail-accounts", "lease-accounts", "chapter-7", "chapter-13", "chapter-11", "chapter-12" ], "domainSpecificKnowledge" : [ "Bankruptcy proceedings", "Retail accounts", "Lease accounts", "Chapter 7", "Chapter 13", "Chapter 11", "Chapter 12" ], "toolProficiency" : [ "Accurint", "TLO" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Documentation", "continuousLearning" : "Development sessions; Trainings", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Work evenings, Work weekends, Work holidays, Overtime expected, Extended periods of sitting", "outcomesObjectives" : "Protect company from loss", "qualificationsBasic" : "2-4 years finance experience, Auto-finance experience preferred, High school graduate, Basic computer skills, Knowledge of Windows, Knowledge of Word, Knowledge of Excel", "qualificationsPreferred" : "Auto-finance related experience", "remoteFriendly" : false, "workSiteFlexibility" : "Remote", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: ·          Medical, dental, and vision plans with no-cost and low-cost options ·          Annual employer HSA contribution ·          401(k) matching and immediate vesting ·          Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o     Associate / Sr. Associate: $350 o     Manager / Sr. Manager: $600 o     Director: $800 o     Executive Director: $900 o     VP or Above: $1,000 ·          100% employer-paid life and disability insurance ·          No-cost health and wellbeing programs, including a gym benefit ·          Six weeks of paid parental leave ·          Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Associate, Bankruptcy is primarily responsible for effective case management and resolution of complex issues to resolve and protect the company from loss as related to customer accounts impacted by a bankruptcy proceeding. This position may support any of the bankruptcy teams within the department (Chapter 7, Chapter 13, Chapter 11, and Chapter 12 accounts) for retail and lease accounts nationwide via multiple channels. The position will comply with internal policy and procedures on managing all accounts. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do 1.      Manage Bankruptcy Queue through the following: ·        Review customer accounts adhering to department standards for effective queue management and documentation. ·        Process any Bankruptcy documents needed. ·        Maintain detailed logs of all irregularities and participate in reviews with UL to review possible escalated issues for HCA. ·        Perform medium to heavy skip tracing activities utilizing free and paid tools such as Accurint, TLO etc. (where applicable). ·        Obtain appropriate and accurate information on all accounts to ensure any applicable action(s) are taken (may manage repossession assignments and all relevant activities based on position). ·        Prepare, file, and release documents/correspondence as required ensuring accuracy per HCA’s Policy and Procedures while being compliant with all State and Federal laws. 2.      Communicate with customers and third parties including but not limited to attorneys, as appropriate, regarding bankruptcy accounts (inbound/outbound calls including follow up as needed per position). 3.      Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. Assist in the development of other team members and provide day-to-day mentoring and guidance as requested by leadership. 4.      Perform all other duties as assigned. What You Will Bring ·        2-4 years finance or bankruptcy experience, with auto-finance related experience preferred. ·        High school graduate or GED equivalent. ·        Ability to multitask and independently manage their time daily to ensure productivity and goals are met. Basic computer skills - Knowledge of Windows including Word and Excel. ·        Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers. ·        Strong problem-solving abilities and the desire to create positive customer experiences. Work Environment ·        Work performed in a remote environment. ·        Heavy volume of accounts. ·        Must be prepared to work evenings, weekends, and holidays. ·        Shift based with an average of 40 hours per week, yet overtime may be expected. ·        Employees are subject to extended periods of sitting and vision to monitor and moderate noise levels. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "Bankruptcy Associate at Hyundai Capital America. Skills: Bankruptcy case management, Account resolution. Manage Bankruptcy Queue. Review customer accounts", "createdAt" : "2026-06-14T02:50:05.534", "lastUpdated" : "2026-06-15T03:35:50.897", "ingestTimestamp" : "2026-06-14T02:50:05.534", "mongoId" : "69fc49a74c40e2acd1a83407", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Bankruptcy experience", "Finance experience", "Communication skills", "Bankruptcy case management", "Account resolution", "Case management", "Queue management", "Skip tracing", "Bankruptcy proceedings", "Retail accounts", "Lease accounts", "Chapter 7", "Chapter 13", "Chapter 11", "Chapter 12", "Accurint", "TLO" ], "skillCount" : 17, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 737.049, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "69ec72e84c40e2acd1d0b678", "title" : "Bankruptcy Accounts Examiner", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Bankruptcy Accounts Examiner in Austin, United States, with adjustments for government industry." }, "location" : "826943", "locations" : [ "826943", "
Austin:101 E 15th St (320-4001) (320TX-4001)
101 E 15th St
Austin, 78778-0001

" ], "timestamp" : "2026-06-15T07:54:15.413", "fingerprint" : "d8e9d14f097d53d0671dc5f705e7f4d4e5d49912053a9c1b29617e35d6634382", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34657", "externalId" : "34657", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "technicalSkills" : "MS Outlook, MS Word, Spreadsheet applications, Adobe Acrobat", "professionalSkills" : [ "Accounts examination", "Auditing", "Financial accounting", "Reconciling financial accounting", "Tax law regulations" ], "hardSkillsList" : [ "Payroll tax regulations", "State statutes", "Federal statutes", "US Bankruptcy code", "Texas Labor Code" ], "hardSkills" : [ { "name" : "Payroll tax regulations", "level" : "intermediate" }, { "name" : "State statutes", "level" : "intermediate" }, { "name" : "Federal statutes", "level" : "intermediate" }, { "name" : "US Bankruptcy code", "level" : "intermediate" }, { "name" : "Texas Labor Code", "level" : "intermediate" } ], "majorSkills" : "Bankruptcy claims, Debt collection, Tax examination", "majorSkillsList" : [ "Bankruptcy claims", "Debt collection", "Tax examination" ], "coreResponsibilities" : "Examine operating reports, Audit financial accounting, Collect fees, Collect taxes, Collect penalties, Investigate financial accounting, Reconcile financial accounting, File federal bankruptcy claims, Direct agency actions, Ensure compliance, Examine tax reports, Audit tax reports, Coordinate collection, Protect agency interest, Research U.S. Bankruptcy Code, Provide guidance, Prepare Proofs of Claim, Review Proofs of Claim, Examine Unemployment Insurance tax records, Secure collection of past-due taxes", "teamCollaboration" : "Collaborating with accounting staff; Collaborating with auditing staff", "domainKnowledge" : "US Bankruptcy code; Insolvency; Texas Unemployment Compensation Act; Texas Labor Code", "domainList" : [ "us-bankruptcy-code", "insolvency", "texas-unemployment-compensation-act", "texas-labor-code" ], "domainSpecificKnowledge" : [ "US Bankruptcy code", "Insolvency", "Texas Unemployment Compensation Act", "Texas Labor Code" ], "toolProficiency" : [ "Microsoft Windows", "MS Outlook", "MS Word", "Adobe Acrobat" ], "communicationSkills" : "Communicate effectively", "qualificationsBasic" : "Two years accounting records experience, Three years accounting records experience, Four years accounting records experience", "qualificationsPreferred" : "1 to 2 years bankruptcy claims experience, 1 to 2 years debt collection experience, 1 to 2 years Texas Workforce Tax system experience, 3 years MS Windows programs experience, Knowledge of payroll tax liabilities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin, right next to the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 101 E 15th St, Austin, Texas in the RID Tax Collections Unit Department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A detail-oriented professional who is comfortable with the application of state and federal payroll tax regulations and related statutes and discussing complex issues with court and finance professionals. Someone who is ready to excel in a team environment, collaborating with accounting and auditing staff who specialize in working with courts, attorneys, accountants, and other professionals dealing with bankruptcy issues.   WHAT YOU WILL DO: Bankruptcy Accounts Examiner II-IV performs entry-level to highly complex (senior-level) accounts examination work. Work involves examining and auditing operating reports and financial accounting records; and collecting fees, taxes, or penalties. Work involves examining and auditing reports; investigating and reconciling financial accounting records; filing federal bankruptcy claims on parties owing taxes, fees, or penalties to TWC. Works under close to limited supervision, with minimal to considerable latitude for the use of initiative and independent judgment.   YOU WILL BE TRUSTED TO: - Direct agency actions to ensure compliance with the US Bankruptcy code and other insolvency proceedings; examining and auditing tax reports, financial accounting records, and bankruptcy court filings; and coordinating the collection of fees, taxes, or penalties. - Ensure that TWC does not violate the Automatic Stay provision of the United States Bankruptcy Code and ensure that the interest of the agency is protected. - Research the U.S. Bankruptcy Code and provide guidance on tax law regulations and other state statutes to field tax auditors, collections personnel and other agency personnel concerning bankruptcy, receiverships, assignments for the benefit of creditors, and probate. - Prepare and review Proofs of Claim for submission to US Bankruptcy Court to ensure accuracy and compliance with all federal and state laws governing the protection of sensitive personal information. - Examine Unemployment Insurance tax records of employers to secure collection of past-due taxes in accordance with the Texas Unemployment Compensation Act, Texas Labor Code. - Perform other duties as assigned.   YOU QUALIFY WITH: - Accounts Examiner II: Two years of full-time experience in maintaining accounting records or performing auditing work. -Accounts Examiner III: Three years of full-time experience in maintaining accounting records or performing auditing work. -Accounts Examiner IV: Four years of full-time experience in maintaining accounting records or performing auditing work. -All Levels: Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - 1 to 2 years bankruptcy claims experience. - 1 to 2 years of experience in debt collection. - 1 to 2 years of experience with Texas Workforce Tax system. - 3 years of experience with Microsoft (MS) Windows based programs, including MS Outlook, MS Word, and spreadsheet applications and familiarity with Adobe Acrobat. - Knowledge of payroll tax liabilities and related issues. - Ability to organize and prioritize a workload with multiple tasks and deadlines. - Ability to communicate effectively, organize and prioritize a workload with multiple tasks and deadlines.   YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $3,760.00 - $5,177.00/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042 United States-Texas-Austin", "summaryDescription" : "Bankruptcy Accounts Examiner at Texas Workforce Commission. Skills: Bankruptcy claims, Debt collection, Tax examination. Examine operating reports. Audit financial accounting", "createdAt" : "2026-06-14T00:52:07.564", "lastUpdated" : "2026-06-15T07:54:15.413", "ingestTimestamp" : "2026-06-14T00:52:07.564", "mongoId" : "69ec72e84c40e2acd1d0b678", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Payroll tax regulations", "State statutes", "Federal statutes", "US Bankruptcy code", "Texas Labor Code", "Bankruptcy claims", "Debt collection", "Tax examination", "Accounts examination", "Auditing", "Financial accounting", "Reconciling financial accounting", "Tax law regulations", "Insolvency", "Texas Unemployment Compensation Act", "Microsoft Windows", "MS Outlook", "MS Word", "Adobe Acrobat" ], "skillCount" : 19, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 633.06946, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6960824e0937eae70e9c8624", "title" : "Accounts Examiner- Bankruptcy Specialist", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-Senior Accounts Examiner- Bankruptcy Specialist in Austin, United States, adjusted for government industry and company size." }, "location" : "826240", "locations" : [ "826240", "
Austin:101 E 15th St (320-4001) (320TX-4001)
101 E 15th St
Austin, 78778-0001

" ], "timestamp" : "2026-06-15T09:36:31.233", "fingerprint" : "676a9211b14d23c8f70cb3fc0b459e2530b1f9c81d0ee97f770a03eed3a8d811", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=32380", "externalId" : "32380", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "MS Outlook, MS Word, Spreadsheet applications, Adobe Acrobat", "professionalSkills" : [ "Accounts examination", "Auditing", "Reconciliation", "Tax law", "Insolvency examining" ], "hardSkillsList" : [ "Payroll tax regulations", "State statutes", "Federal bankruptcy claims", "Texas Labor Code" ], "hardSkills" : [ { "name" : "Payroll tax regulations", "level" : "intermediate" }, { "name" : "State statutes", "level" : "intermediate" }, { "name" : "Federal bankruptcy claims", "level" : "intermediate" }, { "name" : "Texas Labor Code", "level" : "intermediate" } ], "majorSkills" : "Bankruptcy, Tax examination, Auditing, Compliance", "majorSkillsList" : [ "Bankruptcy", "Tax examination", "Auditing", "Compliance" ], "coreResponsibilities" : "Examine and audit operating reports, Examine and audit financial accounting, Collect fees, taxes, or penalties, Investigate financial accounting, Reconcile financial accounting, File federal bankruptcy claims, Direct agency actions to ensure compliance, Examine and audit tax reports, Examine and audit financial accounting records, Coordinate collection of fees, taxes, or penalties, Ensure TWC does not violate Automatic Stay, Protect agency interests, Research U. S. Bankruptcy Code, Provide guidance on tax law regulations, Provide guidance on other state statutes, Prepare Proofs of Claim, Review Proofs of Claim, Examine Unemployment Insurance tax records, Secure collection of past-due taxes", "teamCollaboration" : "Collaborating with accounting staff; Collaborating with auditing staff", "domainKnowledge" : "US Bankruptcy code; Insolvency; Tax law; Texas Unemployment Compensation Act; Texas Labor Code", "domainList" : [ "us-bankruptcy-code", "insolvency", "tax-law", "texas-unemployment-compensation-act", "texas-labor-code" ], "domainSpecificKnowledge" : [ "US Bankruptcy code", "Insolvency", "Tax law", "Texas Unemployment Compensation Act", "Texas Labor Code" ], "toolProficiency" : [ "Microsoft Windows", "MS Outlook", "MS Word", "Adobe Acrobat" ], "communicationSkills" : "Communicate effectively", "continuousLearning" : "Training and development opportunities", "problemSolvingSkills" : "Independent judgment", "specialRequirements" : "Must be a Texas resident, Willing to relocate to Texas, Security sensitive position", "qualificationsBasic" : "Two years of full-time experience in maintaining accounting records or performing auditing work, Three years of full-time experience in maintaining accounting records or performing auditing work, Four years of full-time experience in maintaining accounting records or performing auditing work, 3 years of experience with MS Windows based programs, Knowledge of payroll tax liabilities", "qualificationsPreferred" : "1 to 2 years bankruptcy experience, 1 to 2 years of experience in debt collection, 1 to 2 years of experience with Texas Workforce Tax system", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin, right next to the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 101 E 15th St, Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.    WHO YOU ARE: A detail-oriented professional who is comfortable with the application of state and federal payroll tax regulations and related statutes and discussing complex issues with court and finance professionals. Someone who is ready to excel in a team environment, collaborating with accounting and auditing staff who specialize in working with courts, attorneys, accountants, and other professionals dealing with bankruptcy issues. WHAT YOU WILL DO: Bankruptcy Specialist Accounts Examiner II-IV performs entry-level to highly complex (senior-level) accounts examination work. Work involves examining and auditing operating reports and financial accounting records; and collecting fees, taxes, or penalties. Work involves examining and auditing reports; investigating and reconciling financial accounting records; filing federal bankruptcy claims on parties owing taxes, fees, or penalties to TWC. Works under close to limited supervision, with minimal to considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Direct agency actions to ensure compliance with the US Bankruptcy code and other insolvency proceedings; examining and auditing tax reports, financial accounting records, and bankruptcy court filings; and coordinating the collection of fees, taxes, or penalties. - Ensure that TWC does not violate the Automatic Stay provision of the United States Bankruptcy Code and ensure that the interest of the agency are protected. - Research the U.S. Bankruptcy Code and provide guidance on tax law regulations and other state statutes to field tax auditors, collections personnel and other agency personnel concerning bankruptcy, receiverships, assignments for the benefit of creditors, and probate. - Prepare and review Proofs of Claim for submission to US Bankruptcy Court to ensure accuracy and compliance with all federal and state laws governing the protection of sensitive personal information. - Examine Unemployment Insurance tax records of employers to secure collection of past-due taxes in accordance with the Texas Unemployment Compensation Act, Texas Labor Code. - Perform other duties as assigned. YOU QUALIFY WITH: - Accounts Examiner II: Two years of full-time experience in maintaining accounting records or performing auditing work. -Accounts Examiner III: Three years of full-time experience in maintaining accounting records or performing auditing work. -Accounts Examiner IV: Four years of full-time experience in maintaining accounting records or performing auditing work. -All Levels: Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - 1 to 2 years bankruptcy experience preferred. - 1 to 2 years of experience in debt collection. - 1 to 2 years of experience with Texas Workforce Tax system a plus. - 3 years of experience with Microsoft (MS) Windows based programs, including MS Outlook, MS Word, and spreadsheet applications and familiarity with Adobe Acrobat. - Knowledge of payroll tax liabilities and related issues. - Ability to organize and prioritize a workload with multiple tasks and deadlines. - Ability to communicate effectively, organize and prioritize a workload with multiple tasks and deadlines. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $3,760.00 - $5,177.00/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https:// hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Accounts Examiner- Bankruptcy Specialist at Texas Workforce Commission. Skills: Bankruptcy, Tax examination, Auditing, Compliance. Examine and audit operating reports. 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Collaborate with external partners", "domainKnowledge" : "Federal Student Aid; Student loan servicing; Loan default prevention", "domainList" : [ "federal-student-aid", "student-loan-servicing", "loan-default-prevention" ], "domainSpecificKnowledge" : [ "Federal Student Aid", "Student loan servicing", "Loan default prevention" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Phone communication; Email communication", "documentationSkills" : "Record keeping", "continuousLearning" : "Professional development", "problemSolvingSkills" : "Develop repayment plans; Implement repayment strategies", "specialRequirements" : "Attend New Collaborator Orientation in Salt Lake City, Utah, Background check, Drug screen", "outcomesObjectives" : "Minimize default on federal Direct Loans", "qualificationsBasic" : "Associate's Degree in business, finance, accounting, or related field, 2 years of experience in financial services, student loan servicing, higher education, or counseling, Demonstrated knowledge of Federal Student Aid, Demonstrated proficiency in Microsoft Office applications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: The Default Prevention Specialist is responsible for all efforts geared toward minimizing default on federal Direct Loans. Preliminary strategies include educating learners on the responsibility associated with receiving a student loan from the Department of Education. Other means of facilitating timely and consistent repayment of student loans include counseling and education for students as to financial literacy, loan entrance and exit processes, available payment options to remain in good standing, and the consequences of defaulting on a student loan. Further assistance if provided by and connecting students in default or at risk of default with loan servicers. This position will develop a contact schedule with students beginning with entry to the institution and continue through payment of student loans. Role and Responsibilities: Monitor and analyze student loan accounts to identify borrowers at risk of default. Reach out to at-risk borrowers via phone, email, and other communication methods to discuss their financial situation and repayment options. Develop and implement personalized repayment plans and strategies for borrowers to prevent default. Provide borrowers with information on deferment, forbearance, consolidation, and other available options. Maintain accurate records of borrower interactions and interventions in compliance with regulatory requirements. Collaborate with internal departments and external partners to ensure timely processing of payments and account updates. Educate borrowers on financial literacy and resources available to help them manage their loans effectively. Prepare and present regular reports on default prevention activities and outcomes to management. Stay current on industry trends, regulations, and best practices in student loan management and default prevention. Qualifications and Education Requirements: An Associate’s Degree from an accredited institution in business, finance, accounting, or a related field is required. At least two years of experience in financial services, student loan servicing, higher education, or counseling. Demonstrated knowledge of Federal Student Aid. Demonstrated proficiency in Microsoft Office applications. Budgeted Hiring Range $28.83—$31.37 USD All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer. Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities. At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there. The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us! Employment is contingent upon successful completion of a background check and drug screen.", "summaryDescription" : "Specialist I, Default Prevention at Nightingale Education Group. Skills: Default prevention, Student loans, Financial literacy. Monitor student loan accounts. 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At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental Bachelor’s preferred. 7+ years of loan servicing experience. Commercial loan experience required. Prior leadership experience required. Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results, independently carrying out managerial and loan servicing operations in a high-volume environment. You understand what it takes to bring tasks to completion, are able to anticipate and mitigate slowdowns and have a unique ability to balance efficiency and attention to detail. A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance. Organization Eastern Standard Hours. Occasional U. S. travel for company events or leadership sessions. Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance. Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. The Hiring Process: Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team. Our process follows the Topgrading Methodology — we hire A-Players through a structured, transparent process that includes: Cognitive and personality assessments An application form spanning your full education and work history 3 conversation stages with key team members- get to know us! Credit and background checks conducted before the final interview Final Step: Connect us with former mentors and managers of our choice for reference chats. We do not offer visa sponsorship and will not pursue candidates without valid work authorization. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Loan Servicing Manager at Climate First Bank. Skills: Loan servicing, Leadership. Carry out managerial operations. Carry out loan servicing operations", "postedDate" : "2026-06-14T03:12:55.966", "createdAt" : "2026-06-14T03:12:55.966", "lastUpdated" : "2026-06-15T09:19:32.872", "ingestTimestamp" : "2026-06-14T03:12:55.966", "mongoId" : "6a2c7fce74d8ee00a095664b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Financial services", "Leadership", "Loan servicing", "Loan servicing operations", "Climate finance", "Solar lending" ], "skillCount" : 6, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 532.2391, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c7fcd74d8ee00a0956632", "title" : "Assistant Loan Servicing Manager", "company" : "Climate First Bank", "industry" : "Banking", "salary" : { "min" : 78000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Assistant Loan Servicing Manager in the United States, adjusted for manager seniority and the banking industry." }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-15T08:53:31.355", "fingerprint" : "331ed6d6e511310238a3bc432b91264e0e951beb2d4f4c89ab6aa6046509f631", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/climatefirstbank/jobs/4273964009", "externalId" : "4273964009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 7, "experienceLevel" : "Manager", "professionalSkills" : [ "Loan servicing operations" ], "hardSkillsList" : [ "Financial analysis" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Financial analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Loan servicing, Management", "majorSkillsList" : [ "Loan servicing", "Management" ], "coreResponsibilities" : "Manage loan servicing operations, Carry out managerial operations, Bring tasks to completion, Anticipate slowdowns, Mitigate slowdowns, Balance efficiency, Balance attention to detail", "teamCollaboration" : "High-volume environment", "domainKnowledge" : "Climate finance; Solar lending; ESOP Banking; Structured Finance; SBA loans", "domainList" : [ "climate-finance", "solar-lending", "esop-banking", "structured-finance", "sba-loans" ], "domainSpecificKnowledge" : [ "Climate finance", "Solar lending", "ESOP Banking", "Structured Finance", "SBA loans" ], "toolProficiency" : [ "FDIC" ], "problemSolvingSkills" : "Problem solvers", "specialRequirements" : "Eastern Standard Hours, Occasional U. S. travel, Tobacco-Free employer, Sustained standing, Sustained sitting, Frequent communication, Use of PC, Lifting up to 20 lbs", "outcomesObjectives" : "Deliver measurable results", "qualificationsBasic" : "Commercial loan experience required, 4-7 years loan servicing experience, Bachelor's preferred", "qualificationsPreferred" : "Prior leadership experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are changing FINANCE to finance CHANGE! At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental Bachelor’s preferred. 4-7 years of loan servicing experience. Commercial loan experience required. Prior leadership experience preferred. Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results, independently carrying out managerial and loan servicing operations in a high-volume environment. You understand what it takes to bring tasks to completion, are able to anticipate and mitigate slowdowns and have a unique ability to balance efficiency and attention to detail. A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance. Organization Eastern Standard Hours. Occasional U. S. travel for company events or leadership sessions. Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance. Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. The Hiring Process: Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team. Our process follows the Topgrading Methodology — we hire A-Players through a structured, transparent process that includes: Cognitive and personality assessments An application form spanning your full education and work history 3 conversation stages with key team members- get to know us! Credit and background checks conducted before the final interview Final Step: Connect us with former mentors and managers of our choice for reference chats. We do not offer visa sponsorship and will not pursue candidates without valid work authorization. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Assistant Loan Servicing Manager at Climate First Bank. Skills: Loan servicing, Management. Manage loan servicing operations. 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Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-15T03:29:56.872", "fingerprint" : "d1c053bed0f3600d42dd1e6b87275d9052c906983b98fe782fc0dfbaa5bbc649", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=103742", "externalId" : "103742", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "professionalSkills" : [ "Case management", "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Skip tracing" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Skip tracing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Bankruptcy case management, Account resolution, Regulatory compliance", "majorSkillsList" : [ "Bankruptcy case management", "Account resolution", "Regulatory compliance" ], "coreResponsibilities" : "Manage bankruptcy queue, Review customer accounts, Process bankruptcy documents, Maintain logs of irregularities, Perform skip tracing activities, Obtain account information, Manage repossession assignments, Prepare documents, File documents, Release documents, Communicate with customers, Communicate with attorneys, Participate in coaching sessions, Assist in development of team members, Provide mentoring, Provide guidance", "teamCollaboration" : "Collaborate cross-divisionally; Support other departments", "domainKnowledge" : "Chapter 7 bankruptcy; Chapter 13 bankruptcy; Chapter 11 bankruptcy; Chapter 12 bankruptcy; Retail accounts; Lease accounts; Auto finance", "domainList" : [ "chapter-7-bankruptcy", "chapter-13-bankruptcy", "chapter-11-bankruptcy", "chapter-12-bankruptcy", "retail-accounts", "lease-accounts", "auto-finance" ], "domainSpecificKnowledge" : [ "Chapter 7 bankruptcy", "Chapter 13 bankruptcy", "Chapter 11 bankruptcy", "Chapter 12 bankruptcy", "Retail accounts", "Lease accounts", "Auto finance" ], "toolProficiency" : [ "Accurint", "TLO" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Documentation", "continuousLearning" : "Tuition reimbursement; Coaching sessions; Trainings", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Work evenings, Work weekends, Work holidays, Overtime expected", "outcomesObjectives" : "Resolve complex issues; Protect company from loss", "qualificationsBasic" : "2-4 years finance experience, 2-4 years bankruptcy experience, High school graduate or GED, Basic computer skills, Knowledge of Windows, Knowledge of Word, Knowledge of Excel", "qualificationsPreferred" : "Auto-finance related experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·         Medical, Dental and Vision plans that include no-cost and low-cost plan options ·         Immediate 401(k) matching and vesting ·         Vehicle purchase and lease discounts plus monthly vehicle allowances ·         Paid Volunteer Time Off with company donation to a charity of your choice ·         Tuition reimbursement What to Expect The Associate, Bankruptcy is primarily responsible for effective case management and resolution of complex issues to resolve and protect the company from loss as related to customer accounts impacted by a bankruptcy proceeding. This position may support any of the bankruptcy teams within the department (Chapter 7, Chapter 13, Chapter 11, and Chapter 12 accounts) for retail and lease accounts nationwide via multiple channels. The position will comply with internal policy and procedures on managing all accounts. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do 1.       Manage Bankruptcy Queue through the following: ·         Review customer accounts adhering to department standards for effective queue management and documentation. ·         Process any Bankruptcy documents needed. ·         Maintain detailed logs of all irregularities and participate in reviews with UL to review possible escalated issues for HCA. ·         Perform medium to heavy skip tracing activities utilizing free and paid tools such as Accurint, TLO etc. (where applicable). ·         Obtain appropriate and accurate information on all accounts to ensure any applicable action(s) are taken (may manage repossession assignments and all relevant activities based on position). ·         Prepare, file, and release documents/correspondence as required ensuring accuracy per HCA’s Policy and Procedures while being compliant with all State and Federal laws. 2.       Communicate with customers and third parties including but not limited to attorneys, as appropriate, regarding bankruptcy accounts (inbound/outbound calls including follow up as needed per position). 3.       Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. Assist in the development of other team members and provide day-to-day mentoring and guidance as requested by leadership. 4.       Perform all other duties as assigned. What You Will Bring ·         2-4 years finance or bankruptcy experience, with auto-finance related experience preferred. ·         High school graduate or GED equivalent. ·         Ability to multitask and independently manage their time daily to ensure productivity and goals are met. Basic computer skills - Knowledge of Windows including Word and Excel. ·         Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers. ·         Strong problem-solving abilities and the desire to create positive customer experiences. Work Environment ·         Work performed in a remote environment. ·         Heavy volume of accounts. ·         Must be prepared to work evenings, weekends, and holidays. ·         Shift based with an average of 40 hours per week, yet overtime may be expected. ·         Employees are subject to extended periods of sitting and vision to monitor and moderate noise levels. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "Bankruptcy Associate (Ch. 7 or Ch. 13) at Hyundai Capital America. Skills: Bankruptcy case management, Account resolution, Regulatory compliance. Manage bankruptcy queue. Review customer accounts", "createdAt" : "2026-06-14T00:32:09.603", "lastUpdated" : "2026-06-15T03:29:56.872", "ingestTimestamp" : "2026-06-14T00:32:09.603", "mongoId" : "694ae6ce70f0b99d589b2805", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Skip tracing", "Problem-solving", "Bankruptcy case management", "Account resolution", "Regulatory compliance", "Case management", "Risk management", "Legal analysis", "Compliance oversight", "Chapter 7 bankruptcy", "Chapter 13 bankruptcy", "Chapter 11 bankruptcy", "Chapter 12 bankruptcy", "Retail accounts", "Lease accounts", "Auto finance", "Accurint", "TLO" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 502.08417, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "69fc49a74c40e2acd1a8341b", "title" : "Manager, Payment Servicing", "company" : "Hyundai Capital America", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Payment Servicing in Atlanta, United States, adjusted for the financial services industry and manager seniority." }, "location" : "United States-Georgia-Atlanta", "locations" : [ "United States-Georgia-Atlanta", "
Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-16T01:09:38.838", "fingerprint" : "e5bba830b20fad49d0c16e714a527ef6b8ae0892e566bf0d7e5936f9a4b9f52d", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=113666", "externalId" : "113666", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "remoteFriendly" : false, "rawDescription" : " Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·         Medical, Dental and Vision plans that include no-cost and low-cost plan options ·         Immediate 401(k) matching and vesting ·         Vehicle purchase and lease discounts plus monthly vehicle allowances ·         Paid Volunteer Time Off with company donation to a charity of your choice ·         Tuition reimbursement What to Expect The Manager, Payment Servicing Unit Lead is responsible for leading a team of Account Servicing Associates performing servicing in a contact center environment for automotive finance customers. The position is responsible for coaching, developing, and executing performance management objectives to achieve delivery of company strategy and an outstanding customer experience. What You Will Do 1.       Performance Coaching - Actively lead individual/team coaching sessions with a focus on developing skillsets to improve Associate performance and overall effectiveness. Engage with team members in a proactive and positive manner during coaching sessions to co-create solutions through effective two-way conversations. Participate in department level performance coaching initiatives and individual coaching sessions with leadership. The coaching items include but are not limited to 1x1, call monitoring, side by sides, and 3x3. 2.       Participate in company initiatives that are Servicing & Loyalty related providing guidance and support in projects and process improvements. Included but not limited to being SME giving requirements, test cases and UAT. 3.       Manage staffing levels to include providing details for capacity models and interviewing candidates for new hiring. 4.       Performance Management - Hold team members accountable for performance and behaviors as outlined in Company and Department policies and procedures; including but not limited to attendance, performance, prohibited conduct, compliance, and quality assurance targets. Collaborate with Employee Relations to ensure that proper corrective action process is followed in a timely manner and ensure all tracking mechanisms are updated and accurate. 5.       All other duties as assigned. What You Will Bring ·         5 year of previous leadership experience as supervisor or team lead in a call center is preferred ·         Auto finance and lease-end industry experience strongly preferred; or 3-4 years of related experience required ·         Call center and previous sales experience strongly preferred ·         College Degree desired ·         Bachelor’s Degree preferred ·         Excellent communication abilities ·         Ability to multi-task and prioritize goals to meet business objectives ·         Ability to understand analysis, technical processes, and business systems ·         Excellent organizational, interpersonal, and business system skills ·         Recall of a broad base of product knowledge ·         Work effectively in a team environment and be flexible to adapt quickly to assigned tasks per business need Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. Bachelor’s degree or equivalent experience The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "Manager, Payment Servicing at Hyundai Capital America", "createdAt" : "2026-06-14T18:52:49.037", "lastUpdated" : "2026-06-16T01:09:38.838", "ingestTimestamp" : "2026-06-14T18:52:49.037", "mongoId" : "69fc49a74c40e2acd1a8341b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.6666667, "_score" : 476.66467, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cfcac74d8ee00a0aaa0d7", "title" : "Senior Operations Manager, Servicing & Collections", "company" : "Figure", "industry" : "FinTech", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Operations Manager in FinTech in Charlotte, United States, adjusted for seniority and company size." }, "location" : "Charlotte, North Carolina, United States", "locations" : [ "Charlotte", "North Carolina", "United States" ], "certifications" : [ "NMLS License" ], "timestamp" : "2026-06-15T09:39:56.556", "fingerprint" : "db857b17ac8c432a855baccf998528749e825e8a5949bb34a4c4a37fc8210157", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/figure/jobs/8582203002", "externalId" : "8582203002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Blockchain", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Loan servicing", "Collections strategies", "Regulatory compliance", "Customer satisfaction", "Default strategies", "Financial hardship", "Delinquency", "KPI alignment", "Payment processing", "Escrow management", "Complaint management", "Account maintenance", "Customer service", "Recovery objectives", "Risk management", "Operational resilience", "Policy execution", "Procedure execution", "Data analysis", "Data validation", "Data inaccuracies", "Data discrepancies", "Vendor reporting" ], "hardSkillsList" : [ "Mortgage servicing", "Collections", "Loan origination", "Yield-bearing stablecoin", "Money market fund", "Consumer finance", "Capital markets", "CFPB guidelines", "FDCPA guidelines" ], "softSkillsList" : [ "Leadership", "Mentoring", "Coaching" ], "hardSkills" : [ { "name" : "Mortgage servicing", "level" : "intermediate" }, { "name" : "Collections", "level" : "intermediate" }, { "name" : "Loan origination", "level" : "intermediate" }, { "name" : "Yield-bearing stablecoin", "level" : "intermediate" }, { "name" : "Money market fund", "level" : "intermediate" }, { "name" : "Consumer finance", "level" : "intermediate" }, { "name" : "Capital markets", "level" : "intermediate" }, { "name" : "CFPB guidelines", "level" : "intermediate" }, { "name" : "FDCPA guidelines", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Coaching" } ], "majorSkills" : "Loan servicing, Collections, Process management, Vendor management", "majorSkillsList" : [ "Loan servicing", "Collections", "Process management", "Vendor management" ], "coreResponsibilities" : "Lead strategic direction, Manage operational management, Ensure efficient loan servicing processes, Maintain regulatory compliance, Optimize collections strategies, Minimize delinquency, Minimize loss, Enhance customer satisfaction, Ensure collections and default strategies are effective, Leverage methodologies to engage customers, Design programs, Design optimal solutions, Develop end-to-end transparency, Align KPIs to value, Develop and execute strategic vision, Ensure alignment with corporate goals, Ensure alignment with market trends, Manage mortgage servicing operations, Manage payment processing, Manage escrow, Manage complaint management, Manage account maintenance, Manage customer service, Manage collections efforts, Design and implement effective collections strategies, Design and implement effective collections processes, Balance customer service with recovery objectives, Reduce delinquency rates, Reduce delinquency roll rates, Maximize recoveries, Ensure adherence to federal regulations, Ensure adherence to state regulations, Ensure adherence to local regulations, Ensure adherence to CFPB guidelines, Ensure adherence to FDCPA guidelines, Lead a high-performing team, Mentor a high-performing team, Build a high-performing team, Foster a culture of excellence, Foster a culture of accountability, Foster a culture of continuous improvement, Monitor key performance indicators, Conduct data analysis, Identify trends, Inform decision-making, Drive operational improvements, Collaborate with underwriting teams, Collaborate with risk management teams, Collaborate with legal teams, Ensure seamless operations, Ensure effective resolution of servicing issues, Ensure effective resolution of collections issues, Identify risks related to loan servicing, Assess risks related to loan servicing, Develop strategies to mitigate risks, Enhance operational resilience, Define policies, Define procedures, Execute policies, Execute procedures, Facilitate an enthusiastic collections model, Facilitate a holistic collections model, Facilitate an effective collections model, Facilitate a customer-centric approach, Identify initiatives in technology, Identify initiatives in systems, Identify initiatives in policies, Identify improvements in technology, Identify improvements in systems, Identify improvements in policies, Enhance service, Evolve culture, Provide feedback, Ongoing monitoring, Develop highly effective team, Participate as a member of Lending Operations, Participate as a member of Servicing Leadership, Partner with other key stakeholders, Champion a consistent strategic platform, Develop a consistent strategic platform, Communicate a consistent strategic platform, Champion a consistent mission, Develop a consistent mission, Communicate a consistent mission, Champion a consistent purpose, Develop a consistent purpose, Communicate a consistent purpose, Communicate collaborative interactions with peer organizations, Facilitate collaborative interactions with peer organizations, Ensure objectives are aligned, Ensure tactics are aligned, Ensure long-term strategies are aligned, Execute business goals, Manage reconciliation of vendor reports, Support data alignment initiatives, Support data validation with vendors, Support leadership team in systems processes, Support leadership team in operations processes, Support leadership team in customer relations, Support leadership team in issue resolution, Resolve escalations", "teamCollaboration" : "Cross-functional teams; Lending Operations; Servicing Leadership; Peer organizations", "domainKnowledge" : "Mortgage servicing; Loan collections; Capital markets; Consumer finance; Blockchain technology; SEC regulations; CFPB regulations; FDCPA regulations", "domainList" : [ "mortgage-servicing", "loan-collections", "capital-markets", "consumer-finance", "blockchain-technology", "sec-regulations", "cfpb-regulations", "fdcpa-regulations" ], "domainSpecificKnowledge" : [ "Mortgage servicing", "Loan collections", "Capital markets", "Consumer finance", "Blockchain technology", "SEC regulations", "CFPB regulations", "FDCPA regulations" ], "toolProficiency" : [ "Notion", "Google Suite", "Google Docs", "Google Sheets", "Google Slides" ], "communicationSkills" : "Executive presentations; Investor communications", "continuousLearning" : "Continuing education reimbursement; Online courses", "innovationCreativity" : "R&D projects; Hackathons; Prototype development; Design thinking", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Data-driven decision making", "specialRequirements" : "25% travel", "outcomesObjectives" : "Minimize delinquency rates; Maximize recoveries; Enhance customer satisfaction; Reduce delinquency roll rates", "qualificationsBasic" : "10+ years experience managing third-party service providers, 10+ years vendor management", "qualificationsPreferred" : "Collection and Default Management improvement strategies, Valid NMLS License, Ability to obtain state-specific required servicing and collections licenses in all 50 states within 180 days of employment, Experience with operating and working with various lending systems, Experience with automated dialer platform/systems, Experience working in a start-up environment, Experience working in a consulting environment, Experience using Notion, Experience using Google Suite", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U. S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance. About the Role The Senior Operations Manager within Customer Operations will lead the strategic direction and operational management of the mortgage loan servicing and collections functions. This role is critical for ensuring efficient loan servicing processes, maintaining regulatory compliance, and optimizing collections strategies to minimize delinquency and loss while enhancing customer satisfaction. The incumbent will ensure our collections and default strategies are effective, by leveraging various methodologies to engage customers who are experiencing a financial hardship and designing programs and optimal solutions which ultimately lead to a long term path to cure the outstanding delinquency. This individual will ensure our people, processes, and systems are harmonized and simplified, providing end-to-end transparency, and align KPIs to value to all key stakeholders (Customer, Company, Community and Investors). What You’ll Do Develop and execute the strategic vision for mortgage loan servicing and collections, ensuring alignment with corporate goals and market trends. Manage mortgage servicing operations, including payment processing, escrow, complaint management, account maintenance, customer service, and collections efforts for delinquent accounts. Design and implement effective collections strategies and processes that balance customer service with recovery objectives, aiming to reduce delinquency rates, delinquency roll rates and maximize recoveries. Ensure adherence to all applicable federal, state, and local regulations governing mortgage servicing and collections, including compliance with guidelines from agencies such as the CFPB and FDCPA. Team Development and Results Accountability: Lead, mentor, and build a high-performing team, fostering a culture of excellence, accountability, and continuous improvement in both servicing and collections. Monitor key performance indicators (KPIs) and conduct data analysis to identify trends, inform decision-making, and drive operational improvements in servicing and collections. Collaborate with underwriting, risk management, and legal teams to ensure seamless operations and effective resolution of servicing and collections issues. Identify and assess risks related to loan servicing and collections; develop strategies to mitigate these risks and enhance operational resilience. Define and execute policies and procedures to facilitate an enthusiastic, holistic, and effective collections model with a customer-centric approach. Identify initiatives and improvements in technology, systems, and policies to enhance service and employee retention; work collaboratively across functions to design and implement initiatives. Proactively evolve culture through providing feedback, ongoing monitoring, and coaching to develop highly effective team Participate as a member of the Lending Operations and Servicing Leadership team; partner with other key stakeholders to champion, develop, and communicate a consistent strategic platform, mission, and purpose for the organization Partner, communicate, and facilitate collaborative interactions with peer organizations to ensure objectives, tactics, and long-term strategies are aligned and executed appropriately to achieve business goals. Manage the reconciliation of vendor reports for data inaccuracies or discrepancies. Support data alignment initiatives and data validation with our vendors for the servicing portfolio. Support leadership team in systems / operations processes, customer relations & issue resolution, if escalation required What We Look For Minimum of ten (10) years in the financial service / consumer lending industry (preferably mortgage or HELOC experience). Minimum of five (5) years in a leadership position in at least two of the following areas (Collections/Recovery, servicing administration/Operations) Bachelor’s degree preferred Knowledge and experience in service operations strategies, strategic planning, principle and execution. Demonstrated ability to analyze, interpret and manage data and develop executive summary reports and conduct presentations. Develop, implement and monitor performance KPIs, SLAs and vendor performance metrics. Familiarity with Federal, State and Local regulations as it pertains to the Loan Origination, Servicing and Collections. Leadership skills with strong interpersonal skills including coaching staff and handling conflict resolution, implementing initiatives or projects, and collaborating with other professional and non-clinical staff required. Demonstrated financial analysis with basic accounting principles required. Process improvement skills. Ability to evaluate activities and support related corporate strategies. Communication, analytical, problem-solving and decision-making skills with the ability to comprehend and suggest modifications to technical computerized systems. Strategic thinker with strong hands-on leadership skills with the ability to influence and persuade others across organizational boundaries. Experience managing a geographically dispersed workforce Proven experience managing third-party service providers/vendor management Ability to travel up to 25% of the time What Would Be a Plus Collection and Default Management improvement strategies Valid NMLS License and/or the ability to obtain state-specific required servicing and collections licenses in all 50 states within 180 days of employment. Experience with operating and working with various lending (Loan Originations and Servicing) systems Experience with automated dialer platform/systems and the associated data structures Experience working in a start-up and/or consulting environment Experience using Notion and Google Suite (Docs, Sheets, Slides) Salary Base Compensation Range: $122,100 - 146,520/yr 25% annual bonus target, paid quarterly Company equity in the form of RSUs This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above. Benefits Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits Employer-paid life and disability insurance 11 observed holidays and PTO plan Up to 12 weeks of paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-JR1 #LI-Hybrid", "summaryDescription" : "Senior Operations Manager, Servicing & Collections at Figure. Skills: Loan servicing, Collections, Process management, Vendor management. Lead strategic direction. Manage operational management", "postedDate" : "2026-06-14T03:37:01.572", "createdAt" : "2026-06-14T03:37:01.572", "lastUpdated" : "2026-06-15T09:39:56.556", "ingestTimestamp" : "2026-06-14T03:37:01.572", "mongoId" : "6a2cfcac74d8ee00a0aaa0d7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Mortgage servicing", "Collections", "Loan origination", "Yield-bearing stablecoin", "Money market fund", "Consumer finance", "Capital markets", "CFPB guidelines", "FDCPA guidelines", "Leadership", "Mentoring", "Coaching", "Loan servicing", "Process management", "Vendor management", "Cross-functional coordination", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Collections strategies", "Regulatory compliance", "Customer satisfaction", "Default strategies", "Financial hardship", "Delinquency", "KPI alignment", "Payment processing", "Escrow management", "Complaint management", "Account maintenance", "Customer service", "Recovery objectives", "Risk management", "Operational resilience", "Policy execution", "Procedure execution", "Data analysis", "Data validation", "Data inaccuracies", "Data discrepancies", "Vendor reporting", "Loan collections", "Blockchain technology", "SEC regulations", "CFPB regulations", "FDCPA regulations", "NMLS License", "Notion", "Google Suite", "Google Docs", "Google Sheets", "Google Slides" ], "skillCount" : 53, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 456.27502, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305142f292fd229cefd118", "title" : "Group Product Management Manager, Consumer Servicing", "company" : "Affirm", "industry" : "FinTech", "salary" : { "min" : 275000.0, "max" : 450000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Group Product Management Manager in FinTech in Canada, adjusted for seniority and remote work." }, "location" : "Remote Canada", "locations" : [ "Remote Canada", "Remote US" ], "timestamp" : "2026-06-16T08:01:26.622", "fingerprint" : "b9256db83e3aa6acd02ee2819ef33f62dc87a4b2d35976425614f1b1ffc282d3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/affirm/jobs/7770395003", "externalId" : "7770395003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceLevel" : "Manager", "professionalSkills" : [ "Product strategy", "Roadmap development", "User stories", "Cross-functional collaboration", "AI transformation", "Scalable systems", "Business impact measurement", "Experimentation" ], "hardSkillsList" : [ "Agent tooling", "Workflow optimization", "AI capabilities", "Product judgment", "Operational complexity", "Frontline workflows", "Operational pain points", "Quality drivers", "Productivity constraints", "Tradeoffs", "Customer expectations", "Automation sophistication", "Success metrics", "Agent productivity", "Operational efficiency", "Frontline feedback" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Agent tooling", "level" : "intermediate" }, { "name" : "Workflow optimization", "level" : "intermediate" }, { "name" : "AI capabilities", "level" : "intermediate" }, { "name" : "Product judgment", "level" : "intermediate" }, { "name" : "Operational complexity", "level" : "intermediate" }, { "name" : "Frontline workflows", "level" : "intermediate" }, { "name" : "Operational pain points", "level" : "intermediate" }, { "name" : "Quality drivers", "level" : "intermediate" }, { "name" : "Productivity constraints", "level" : "intermediate" }, { "name" : "Tradeoffs", "level" : "intermediate" }, { "name" : "Customer expectations", "level" : "intermediate" }, { "name" : "Automation sophistication", "level" : "intermediate" }, { "name" : "Success metrics", "level" : "intermediate" }, { "name" : "Agent productivity", "level" : "intermediate" }, { "name" : "Operational efficiency", "level" : "intermediate" }, { "name" : "Frontline feedback", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Product management, People management, AI strategy", "majorSkillsList" : [ "Product management", "People management", "AI strategy" ], "coreResponsibilities" : "Set vision and strategy for Agent Experience, Define world-class agent tooling, Identify opportunities across workflows, automation, AI, Translate vision into roadmap, Lead and develop team of PMs, Manage, coach, and raise bar for PMs, Help PMs sharpen product judgment, Help PMs navigate ambiguity, Help PMs improve execution, Help PMs grow as product leaders, Lead select high-impact initiatives, Lead 0-to-1 efforts, Drive AI-first transformation in servicing, Identify where AI can improve agent efficiency, Identify where AI can reduce customer friction, Identify where AI can improve quality, Identify where AI can scale support, Lead thinking on build-vs-buy decisions, Help team adopt new ways of building with, Partner with Operations and Servicing leaders, Understand frontline workflows, Understand operational pain points, Understand quality drivers, Understand productivity constraints, Build relationships with servicing teams, Turn insights into product strategy, Create clarity across complex portfolio, Bring structure to ambiguous problems, Make smart tradeoffs across priorities, Help team focus on high-impact work, Build scalable systems for long term, Guide team toward durable product decisions, Guide team toward durable platform decisions, Instrument and manage business impact, Define right success metrics, Use data, experimentation, feedback to improve performance, Influence across organization, Partner with Engineering, Design, Analytics, Operations, Legal, Compliance, Align priorities, Unblock execution, Drive outcomes across teams", "teamCollaboration" : "Cross-functional teams; Engineering; Design; Analytics; Operations; Legal; Compliance; Senior leadership", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Consumer servicing; Agent experience; Customer support; AI in service operations; Service operations", "domainList" : [ "consumer-servicing", "agent-experience", "customer-support", "ai-in-service-operations", "service-operations" ], "domainSpecificKnowledge" : [ "Consumer servicing", "Agent experience", "Customer support", "AI in service operations", "Service operations" ], "communicationSkills" : "Executive presentations; Stakeholder alignment", "innovationCreativity" : "AI-driven transformation", "problemSolvingSkills" : "Product judgment; Ambiguous spaces; Smart tradeoffs; Root cause analysis", "outcomesObjectives" : "Improve agent efficiency; Reduce customer friction; Improve quality; Scale support; Improve performance", "qualificationsBasic" : "Managed PMs before, Coach product talent, Balance team development with business outcomes, Define strategy for broad product area, Debug a workflow, Pressure-test a roadmap, Shape a critical product bet, Design tools for internal teams, Help internal teams move faster, Help internal teams work better, Keep end customer experience at center, Enjoy messy, cross-functional domains, Product, process, people, systems, incentives intersect, Separate signal from noise, Identify highest-leverage opportunities, Help teams make smart tradeoffs, Excited by AI transformation, Evaluate where automation helps, Know where human judgment matters, Build responsibly at scale, Synthesize complex problems, Align stakeholders, Tell compelling product story, Move quickly, Create structure, Hold high quality bar, Push for outcomes", "qualificationsPreferred" : "AI-forward and pragmatic", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Consumer Servicing team owns the ways customers get help at Affirm — including chat, phone, self-service flows, and the internal tools our agents rely on to deliver fast, empathetic, and effective support. We sit at the intersection of customer experience, operational excellence, and AI-driven transformation. We’re looking for a Group Product Manager to lead our Agent Experience pod: the team responsible for the tools, workflows, and AI-powered capabilities that help our agents support millions of customers with speed, accuracy, and care. This is a player-coach role. You’ll lead and develop a team of 2-3 PMs, own the product strategy for a broad and complex domain, and personally dive into the highest-ambiguity, highest-leverage problems — especially as AI changes what great servicing can look like. What You’ll Do You will: Set the vision and strategy for Agent Experience — define what world-class agent tooling looks like at Affirm, identify the biggest opportunities across workflows, automation, AI, and internal systems, and translate that vision into a clear, sequenced roadmap. Lead and develop a team of PMs — manage, coach, and raise the bar for 2 PMs working across the Agent Experience portfolio. Help them sharpen product judgment, navigate ambiguity, improve execution, and grow as product leaders. Operate as a player-coach — stay close enough to the work to personally lead select high-impact initiatives, especially ambiguous or 0-to-1 efforts where the strategy is still forming, while also creating space for your PMs to own meaningful areas independently. Drive AI-first transformation in servicing — identify where AI and automation can meaningfully improve agent efficiency, reduce customer friction, improve quality, and scale support without losing the human touch. Lead thinking on build-vs-buy decisions and help the team adopt new ways of building with AI. Partner deeply with Operations and Servicing leaders — understand frontline workflows, operational pain points, quality drivers, and productivity constraints. Build strong relationships with the teams who run servicing day to day, and turn those insights into product strategy. Create clarity across a complex portfolio — bring structure to ambiguous problems, make smart tradeoffs across competing priorities, and help the team focus on the highest-impact work for customers, agents, and the business. Build scalable systems for the long term — guide the team toward durable product and platform decisions that can support a growing business, new contact channels, evolving customer expectations, and increasingly sophisticated automation. Instrument and manage the business impact — define the right success metrics across customer experience, agent productivity, quality, automation, and operational efficiency. Use data, experimentation, and frontline feedback to continuously improve performance. Influence across the organization — partner with Engineering, Design, Analytics, Operations, Legal, Compliance, and senior leadership to align priorities, unblock execution, and drive outcomes across teams. What We Look For You might be a great fit if you: Are an experienced product leader and people manager — you’ve managed PMs before, know how to coach product talent, and can balance team development with strong ownership of business outcomes. Thrive as a player-coach — you can zoom out to define strategy for a broad product area, then zoom in to debug a workflow, pressure-test a roadmap, or directly shape a critical product bet. Build for both scale and empathy — you care about designing tools that help internal teams move faster and work better, while keeping the end customer experience at the center. Are energized by operational complexity — you enjoy messy, cross-functional domains where product, process, people, systems, and incentives all intersect. Have strong product judgment in ambiguous spaces — you can separate signal from noise, identify the highest-leverage opportunities, and help teams make smart tradeoffs even when the answer is not obvious. Are AI-forward and pragmatic — you are excited by how AI can transform service operations, but you also know how to evaluate where automation truly helps, where human judgment matters, and how to build responsibly at scale. Communicate with clarity and conviction — you can synthesize complex problems, align stakeholders, and tell a compelling product story from the frontline agent experience to the executive level. Operate with ownership — you move quickly, create structure, hold a high quality bar, and push for outcomes that matter to customers, agents, and the business. Bonus points if you’ve worked on customer support platforms, internal tools, agent tooling, workflow systems, service operations, or AI/automation products. Have a Bachelor's degree in a related field or equivalent practical experience Pay Grade - R Equity Grade - 15 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $265,000 - $325,000 USA base pay range (all other U. S. states) per year: $236,000 - $296,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U. S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking \"Submit Application,\" you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.", "summaryDescription" : "Group Product Management Manager, Consumer Servicing at Affirm. Skills: Product management, People management, AI strategy. Set vision and strategy for Agent Experience. Define world-class agent tooling", "postedDate" : "2026-06-15T23:15:51.529", "createdAt" : "2026-06-15T23:15:51.529", "lastUpdated" : "2026-06-16T08:01:26.622", "ingestTimestamp" : "2026-06-15T23:15:51.529", "mongoId" : "6a305142f292fd229cefd118", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Agent tooling", "Workflow optimization", "AI capabilities", "Product judgment", "Operational complexity", "Frontline workflows", "Operational pain points", "Quality drivers", "Productivity constraints", "Tradeoffs", "Customer expectations", "Automation sophistication", "Success metrics", "Agent productivity", "Operational efficiency", "Frontline feedback", "Leadership", "Mentoring", "Product management", "People management", "AI strategy", "Product strategy", "Roadmap development", "User stories", "Cross-functional collaboration", "AI transformation", "Scalable systems", "Business impact measurement", "Experimentation", "Roadmap planning", "Consumer servicing", "Agent experience", "Customer support", "AI in service operations", "Service operations" ], "skillCount" : 35, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "_score" : 454.97726, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305142f292fd229cefd117", "title" : "Group Product Management Manager, Consumer Servicing", "company" : "Affirm", "industry" : "FinTech", "salary" : { "min" : 155000.0, "max" : 220000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in FinTech in Canada, adjusted for seniority and remote work." }, "location" : "Remote Canada", "locations" : [ "Remote Canada", "Remote US" ], "timestamp" : "2026-06-16T08:59:15.603", "fingerprint" : "416e8148463a84eb66d7041641fc576d0d9758c75b1876b8a151731a95248a23", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/affirm/jobs/7770397003", "externalId" : "7770397003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceLevel" : "Manager", "professionalSkills" : [ "Product strategy", "Roadmap development", "User stories", "Cross-functional collaboration", "AI-driven transformation", "Operational excellence", "Product judgment", "Stakeholder alignment", "Tradeoff analysis" ], "hardSkillsList" : [ "Agent tooling", "Workflow optimization", "AI capabilities", "Customer support", "Product development" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Agent tooling", "level" : "intermediate" }, { "name" : "Workflow optimization", "level" : "intermediate" }, { "name" : "AI capabilities", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" }, { "name" : "Product development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Product strategy, People management, AI transformation", "majorSkillsList" : [ "Product strategy", "People management", "AI transformation" ], "coreResponsibilities" : "Set vision and strategy for Agent Experience, Define world-class agent tooling, Identify opportunities across workflows, automation, AI, internal systems, Translate vision into clear, sequenced roadmap, Lead and develop team of PMs, Manage, coach, raise bar for PMs, Sharpen product judgment, Navigate ambiguity, Improve execution, Grow as product leaders, Stay close to work, Lead select high-impact initiatives, Create space for PMs, Own meaningful areas independently, Identify where AI and automation can improve agent, Reduce customer friction, Improve quality, Scale support without losing human touch, Lead thinking on build-vs-buy decisions, Help team adopt new ways of building with, Partner deeply with Operations and Servicing leaders, Understand frontline workflows, Understand operational pain points, Understand quality drivers, Understand productivity constraints, Build relationships with servicing teams, Turn insights into product strategy, Bring structure to ambiguous problems, Make smart tradeoffs across competing priorities, Help team focus on highest-impact work, Guide team toward durable product and platform decisions, Support growing business, Support new contact channels, Support evolving customer expectations, Support sophisticated automation, Define right success metrics, Use data, experimentation, frontline feedback, Continuously improve performance, Partner with Engineering, Design, Analytics, Operations, Legal, Compliance,, Align priorities across organization, Unblock execution across teams, Drive outcomes across teams", "teamCollaboration" : "Cross-functional teams; Operations and Servicing leaders; Engineering, Design, Analytics, Operations, Legal, Compliance, senior leadership", "projectManagementSkills" : [ "Roadmap", "Tradeoffs", "Priorities" ], "domainKnowledge" : "Consumer servicing; Agent experience; Customer support tools; AI in service operations; Operational complexity", "domainList" : [ "consumer-servicing", "agent-experience", "customer-support-tools", "ai-in-service-operations", "operational-complexity" ], "domainSpecificKnowledge" : [ "Consumer servicing", "Agent experience", "Customer support tools", "AI in service operations", "Operational complexity" ], "communicationSkills" : "Product story; Executive level", "innovationCreativity" : "AI-driven transformation; 0-to-1 efforts", "problemSolvingSkills" : "Product judgment; Ambiguous spaces; Smart tradeoffs; Root cause analysis", "outcomesObjectives" : "Improve agent efficiency; Reduce customer friction; Improve quality; Scale support; Improve performance", "qualificationsBasic" : "Managed PMs before, Coach product talent, Balance team development with ownership, Define strategy for broad product area, Debug a workflow, Pressure-test a roadmap, Shape critical product bet, Design tools for internal teams, Keep end customer experience at center, Enjoy messy, cross-functional domains, Separate signal from noise, Identify highest-leverage opportunities, Help teams make smart tradeoffs, Excited by AI transformation, Evaluate where automation helps, Know where human judgment matters, Build responsibly at scale, Synthesize complex problems, Align stakeholders, Tell compelling product story, Move quickly, Create structure, Hold high quality bar, Push for outcomes", "qualificationsPreferred" : "AI-first transformation in servicing, Build scalable systems for long term, Instrument and manage business impact, Define success metrics, Use data, experimentation, frontline feedback, Influence across organization, Partner with Engineering, Design, Analytics, Operations, Legal, Compliance, senior leadership, Align priorities, Unblock execution, Drive outcomes across teams", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Consumer Servicing team owns the ways customers get help at Affirm — including chat, phone, self-service flows, and the internal tools our agents rely on to deliver fast, empathetic, and effective support. We sit at the intersection of customer experience, operational excellence, and AI-driven transformation. We’re looking for a Group Product Manager to lead our Agent Experience pod: the team responsible for the tools, workflows, and AI-powered capabilities that help our agents support millions of customers with speed, accuracy, and care. This is a player-coach role. You’ll lead and develop a team of 2-3 PMs, own the product strategy for a broad and complex domain, and personally dive into the highest-ambiguity, highest-leverage problems — especially as AI changes what great servicing can look like. What You’ll Do You will: Set the vision and strategy for Agent Experience — define what world-class agent tooling looks like at Affirm, identify the biggest opportunities across workflows, automation, AI, and internal systems, and translate that vision into a clear, sequenced roadmap. Lead and develop a team of PMs — manage, coach, and raise the bar for 2 PMs working across the Agent Experience portfolio. Help them sharpen product judgment, navigate ambiguity, improve execution, and grow as product leaders. Operate as a player-coach — stay close enough to the work to personally lead select high-impact initiatives, especially ambiguous or 0-to-1 efforts where the strategy is still forming, while also creating space for your PMs to own meaningful areas independently. Drive AI-first transformation in servicing — identify where AI and automation can meaningfully improve agent efficiency, reduce customer friction, improve quality, and scale support without losing the human touch. Lead thinking on build-vs-buy decisions and help the team adopt new ways of building with AI. Partner deeply with Operations and Servicing leaders — understand frontline workflows, operational pain points, quality drivers, and productivity constraints. Build strong relationships with the teams who run servicing day to day, and turn those insights into product strategy. Create clarity across a complex portfolio — bring structure to ambiguous problems, make smart tradeoffs across competing priorities, and help the team focus on the highest-impact work for customers, agents, and the business. Build scalable systems for the long term — guide the team toward durable product and platform decisions that can support a growing business, new contact channels, evolving customer expectations, and increasingly sophisticated automation. Instrument and manage the business impact — define the right success metrics across customer experience, agent productivity, quality, automation, and operational efficiency. Use data, experimentation, and frontline feedback to continuously improve performance. Influence across the organization — partner with Engineering, Design, Analytics, Operations, Legal, Compliance, and senior leadership to align priorities, unblock execution, and drive outcomes across teams. What We Look For You might be a great fit if you: Are an experienced product leader and people manager — you’ve managed PMs before, know how to coach product talent, and can balance team development with strong ownership of business outcomes. Thrive as a player-coach — you can zoom out to define strategy for a broad product area, then zoom in to debug a workflow, pressure-test a roadmap, or directly shape a critical product bet. Build for both scale and empathy — you care about designing tools that help internal teams move faster and work better, while keeping the end customer experience at the center. Are energized by operational complexity — you enjoy messy, cross-functional domains where product, process, people, systems, and incentives all intersect. Have strong product judgment in ambiguous spaces — you can separate signal from noise, identify the highest-leverage opportunities, and help teams make smart tradeoffs even when the answer is not obvious. Are AI-forward and pragmatic — you are excited by how AI can transform service operations, but you also know how to evaluate where automation truly helps, where human judgment matters, and how to build responsibly at scale. Communicate with clarity and conviction — you can synthesize complex problems, align stakeholders, and tell a compelling product story from the frontline agent experience to the executive level. Operate with ownership — you move quickly, create structure, hold a high quality bar, and push for outcomes that matter to customers, agents, and the business. Bonus points if you’ve worked on customer support platforms, internal tools, agent tooling, workflow systems, service operations, or AI/automation products. Have a Bachelor's degree in a related field or equivalent practical experience Pay Grade - R Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year: $209,000 - $269,000 This posting is for an existing vacancy. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U. S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking \"Submit Application,\" you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.", "summaryDescription" : "Group Product Management Manager, Consumer Servicing at Affirm. Skills: Product strategy, People management, AI transformation. Set vision and strategy for Agent Experience. Define world-class agent tooling", "postedDate" : "2026-06-15T23:15:32.215", "createdAt" : "2026-06-15T23:15:32.215", "lastUpdated" : "2026-06-16T08:59:15.603", "ingestTimestamp" : "2026-06-15T23:15:32.215", "mongoId" : "6a305142f292fd229cefd117", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Agent tooling", "Workflow optimization", "AI capabilities", "Customer support", "Product development", "Leadership", "Mentoring", "Product strategy", "People management", "AI transformation", "Roadmap development", "User stories", "Cross-functional collaboration", "AI-driven transformation", "Operational excellence", "Product judgment", "Stakeholder alignment", "Tradeoff analysis", "Roadmap", "Tradeoffs", "Priorities", "Consumer servicing", "Agent experience", "Customer support tools", "AI in service operations", "Operational complexity" ], "skillCount" : 26, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 454.96628, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a164cee58b93c861ea05e84", "title" : "Sr Manager Client Servicing", "company" : "GyFTR", "industry" : "E-Commerce", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for FinTech in New Delhi, India, adjusted for Sr Manager Client Servicing seniority and full-time employment." }, "location" : "New Delhi, IN", "locations" : [ "New Delhi", "IN" ], "timestamp" : "2026-06-15T10:34:58.780", "fingerprint" : "6f950b67ad634d7661e2f9bf9595b7d028f6e2d61282ef9b01ea54e29fb09098", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://nexthire.breezy.hr/p/c86f8cfeafc7-gyftr-sr-manager-client-servicing", "externalId" : "c86f8cfeafc7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New Delhi", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.6138954,77.2090057" } ], "locationText" : "New Delhi, India", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage client relationships, Ensure customer retention, Drive customer satisfaction, Facilitate value realization", "rawDescription" : "About CompanyGyFTR is the brand name for Vouchagram India Private Limited which is a 100% subsidiary of a Singapore based company working in Digital Payments, Instant Rewards and Gift Vouchers space. GyFTR is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini paym", "summaryDescription" : "Sr Manager Client Servicing at GyFTR. Manage client relationships. 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If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities. The Asset Manager – Foreclosure & Auctions (Entry Level) supports the end‑to‑end processing of foreclosure assets by listing, managing, and tracking properties scheduled for sale. This role works closely with internal teams, foreclosure attorneys, trustees, auctioneers, and vendors to ensure accurate processing, timely updates, and compliance with defined procedures. This is an entry‑level role ideal for candidates with early experience in foreclosure processing, real estate operations, or auction support who are comfortable working in high‑volume, detail‑oriented environments. Key Responsibilities * Onboard new foreclosure referrals into internal systems (Equator) for sale processing * Accurately list and market foreclosure properties on Hubzu as sales are scheduled * Source and verify property details (bed/bath count, lot size, property type, etc.) from public records and online sources * Coordinate with vendors to order marketing photos; review and upload images to Hubzu * Work with foreclosure attorneys, trustee offices, and internal partners to obtain bidding instructions and sale clearances * Prepare and update bidding packages for scheduled foreclosure auctions * Coordinate with auctioneers to ensure sales are conducted as per provided instructions * Receive foreclosure sale results and update internal systems with accurate status and outcome details * Maintain timely and accurate system updates throughout the foreclosure lifecycle * Ensure adherence to internal SOPs and client‑mandated SLAs Required Qualifications * 1–3 years of experience in foreclosure processing, auction support, real estate operations, or mortgage servicing * Basic understanding of foreclosure and auction processes * Strong attention to detail with the ability to manage repetitive tasks accurately * Ability to handle moderate to high volumes without errors * Effective written and verbal communication skills for time‑sensitive coordination * Proficiency in Microsoft Excel (data entry, tracking, basic reporting) * Comfort using multiple systems and learning new tools (Equator, Hubzu) Preferred Skills & Experience * Prior experience working with foreclosure attorneys, trustees, or auction platforms * Experience sourcing property data from public records or county websites * Exposure to real estate law firms, mortgage servicers, or auction companies * Ability to prioritize tasks and manage deadlines in a fast‑paced environment Tools & Systems * Equator (case management) * Hubzu (auction platform) * Microsoft Excel, Outlook, Word * Internal tracking and shared documentation tools Keywords for Sourcing Foreclosure, Auctions, Asset Manager, Foreclosure Processing, Auction Support ## Qualifications equired Qualifications * 1–3 years of experience in foreclosure processing, auction support, real estate operations, or mortgage servicing * Basic understanding of foreclosure and auction processes * Strong attention to detail with the ability to manage repetitive tasks accurately * Ability to handle moderate to high volumes without errors * Effective written and verbal communication skills for time‑sensitive coordination * Proficiency in Microsoft Excel (data entry, tracking, basic reporting) * Comfort using multiple systems and learning new tools (Equator, Hubzu)", "summaryDescription" : "Senior Asset Manager, Foreclosure at Altisource. 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If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities. The Asset Manager – Foreclosure & Auctions (Entry Level) supports the end‑to‑end processing of foreclosure assets by listing, managing, and tracking properties scheduled for sale. This role works closely with internal teams, foreclosure attorneys, trustees, auctioneers, and vendors to ensure accurate processing, timely updates, and compliance with defined procedures. This is an entry‑level role ideal for candidates with early experience in foreclosure processing, real estate operations, or auction support who are comfortable working in high‑volume, detail‑oriented environments. Key Responsibilities * Onboard new foreclosure referrals into internal systems (Equator) for sale processing * Accurately list and market foreclosure properties on Hubzu as sales are scheduled * Source and verify property details (bed/bath count, lot size, property type, etc.) from public records and online sources * Coordinate with vendors to order marketing photos; review and upload images to Hubzu * Work with foreclosure attorneys, trustee offices, and internal partners to obtain bidding instructions and sale clearances * Prepare and update bidding packages for scheduled foreclosure auctions * Coordinate with auctioneers to ensure sales are conducted as per provided instructions * Receive foreclosure sale results and update internal systems with accurate status and outcome details * Maintain timely and accurate system updates throughout the foreclosure lifecycle * Ensure adherence to internal SOPs and client‑mandated SLAs Required Qualifications * 1–3 years of experience in foreclosure processing, auction support, real estate operations, or mortgage servicing * Basic understanding of foreclosure and auction processes * Strong attention to detail with the ability to manage repetitive tasks accurately * Ability to handle moderate to high volumes without errors * Effective written and verbal communication skills for time‑sensitive coordination * Proficiency in Microsoft Excel (data entry, tracking, basic reporting) * Comfort using multiple systems and learning new tools (Equator, Hubzu) Preferred Skills & Experience * Prior experience working with foreclosure attorneys, trustees, or auction platforms * Experience sourcing property data from public records or county websites * Exposure to real estate law firms, mortgage servicers, or auction companies * Ability to prioritize tasks and manage deadlines in a fast‑paced environment Tools & Systems * Equator (case management) * Hubzu (auction platform) * Microsoft Excel, Outlook, Word * Internal tracking and shared documentation tools Keywords for Sourcing Foreclosure, Auctions, Asset Manager, Foreclosure Processing, Auction Support ## Qualifications equired Qualifications * 1–3 years of experience in foreclosure processing, auction support, real estate operations, or mortgage servicing * Basic understanding of foreclosure and auction processes * Strong attention to detail with the ability to manage repetitive tasks accurately * Ability to handle moderate to high volumes without errors * Effective written and verbal communication skills for time‑sensitive coordination * Proficiency in Microsoft Excel (data entry, tracking, basic reporting) * Comfort using multiple systems and learning new tools (Equator, Hubzu)", "summaryDescription" : "Senior Asset Manager, Foreclosure at Altisource. 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Default servicing; State laws; Federal laws; Investor guidelines; Insurer guidelines; Agency guidelines; GSE; Government loans", "domainList" : [ "mortgage-servicing", "default-servicing", "state-laws", "federal-laws", "investor-guidelines", "insurer-guidelines", "agency-guidelines", "gse", "government-loans" ], "domainSpecificKnowledge" : [ "Mortgage servicing", "Default servicing", "State laws", "Federal laws", "Investor guidelines", "Insurer guidelines", "Agency guidelines", "GSE", "Government loans" ], "toolProficiency" : [ "MSP", "BITB", "LoanSphere" ], "communicationSkills" : "Excellent verbal and written communication skills", "problemSolvingSkills" : "Perform required research on any loan with questionable items", "outcomesObjectives" : "Improve timeline and attorney performance", "qualificationsBasic" : "High School diploma or equivalent, 7+ years of directly related experience, knowledge of fundamental concepts, practices and procedures of particular function/department/field, Excellent verbal and written communication skills, Extreme attention to detail and ability to adhere to strict guidelines and procedures, Able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service, GSE and Government experience, MSP, BITB, and LoanSphere experience, Knowledge of advanced computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience", "qualificationsPreferred" : "Some college preferred", "remoteFriendly" : false, "rawDescription" : "# _**Who We Are**_ ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. # _**What We Do**_ Service mortgage accounts to ensure all property preservation and default activities follow all state and federal laws. Perform a variety of default loan servicing tasks within timelines and workflow processes on files. Processes are managed in accordance with established work rules, goals & objectives to improve timeline and attorney performance. **WHAT YOU 'LL DO** * Service mortgage accounts to ensure a variety of foreclosure and bankruptcy activities are processed in compliance with all state and federal laws while maintaining compliance with Investor, Insurer, Agency and company guidelines * Order, review and maintain loan documents to include signing of documents needed to proceed within the default processes * Conduct a complete review of files to ensure all default timeframes have been met * Manage default proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers and any other party involved with default * Monitor vendor performance by reviewing all proceedings, records and timeframes in addition to working all system/database activities throughout the default process * Audit accounts for expense compliance and ensures proper application to system of record * Performs required research on any loan with questionable items such as the application of payments, proper notification, and any other situation that may arise * Diligently follow up on all outstanding requests and telephone calls from internal and external partners * Manage exception reporting used as key controls for minimizing risk **WHAT YOU 'LL BRING** _Knowledge and Skills/Technology Used_ * High School diploma or equivalent * Some college preferred * 7+ years of directly related experience * Strong knowledge of fundamental concepts, practices and procedures of particular function/department/field * Excellent verbal and written communication skills * Extreme attention to detail and ability to adhere to strict guidelines and procedures * Able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service * GSE and Government experience * MSP, BITB, and LoanSphere experience * Knowledge of advanced computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience Pay Range: $28.09 - $37.44 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. # ** _What We Offer_** By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.", "summaryDescription" : "Sr. Default Servicing Specialist (Default Lit) at ServiceMac. Skills: Default Servicing, Compliance, Loan Documentation. Service mortgage accounts. 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S. travel, Tobacco-Free employer, Sustained standing and sitting, Frequent communication, Use of PC, Occasional lifting up to 20 lbs", "qualificationsBasic" : "2+ years loan servicing experience, 2+ years banking experience, Commercial loan experience", "qualificationsPreferred" : "Associate's degree preferred, Bachelor's degree preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are changing FINANCE to finance CHANGE! At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental Associate’s or Bachelor’s degree preferred. 2+ years of loan servicing or banking experience required. Commercial loan experience Eastern Standard Hours. Occasional U. S. travel for company events. Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance. Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. The Hiring Process: Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team. Our process follows the Topgrading Methodology — we hire A-Players through a structured, transparent process that includes: Cognitive and personality assessments An application form spanning your full education and work history 3 conversation stages with key team members- get to know us! Credit and background checks conducted before the final interview Final Step: Connect us with former mentors and managers of our choice for reference chats. We do not offer visa sponsorship and will not pursue candidates without valid work authorization. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Loan Servicing Specialist at Climate First Bank. Service loans. Manage banking operations", "postedDate" : "2026-06-14T08:17:42.306", "createdAt" : "2026-06-14T08:17:42.306", "lastUpdated" : "2026-06-15T10:13:30.290", "ingestTimestamp" : "2026-06-14T08:17:42.306", "mongoId" : "6a2c7fce74d8ee00a095664c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Climate finance", "Solar lending" ], "skillCount" : 2, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 347.62244, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3087e4f292fd229c08e55e", "title" : "Service Manager", "company" : "EquipmentShare", "industry" : "Manufacturing", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Logistics in Pensacola, United States, adjusted for seniority and company size." }, "location" : "Pensacola, Florida, United States", "locations" : [ "Pensacola", "Florida", "United States" ], "timestamp" : "2026-06-16T14:00:38.559", "fingerprint" : "16b9b0ef57b432f1f4f81416734d2631546a63a849da2057b8835d94b8c968cc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.equipmentshare.com/careers/openings/?gh_jid=8003095", "externalId" : "8003095", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pensacola", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.4213090,-87.2169149" } ], "locationText" : "Pensacola, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceLevel" : "Manager", "professionalSkills" : [ "Interpersonal skills", "Problem solving skills" ], "hardSkillsList" : [ "Maintenance experience", "Service experience" ], "hardSkills" : [ { "name" : "Maintenance experience", "level" : "intermediate" }, { "name" : "Service experience", "level" : "intermediate" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Create work orders, Assign work orders, Monitor work orders, Track machine service intervals, Order parts, Diagnose issues, Determine root cause, Determine corrective action, Coordinate performance of mechanics, Supervise performance of mechanics, Schedule repairs for customer equipment, Schedule repairs for company equipment, Maintain customer relationships, Nurture customer relationships, Respond to customer inquiries, Resolve customer requests, Resolve customer complaints, Train employees, Develop employees, Maintain a safe work environment", "teamCollaboration" : "Cross-functional teams; Team oriented environment", "domainKnowledge" : "Industry knowledge; Construction industry", "domainList" : [ "industry-knowledge", "construction-industry" ], "domainSpecificKnowledge" : [ "Industry knowledge", "Construction industry" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Professional development opportunities; Leadership training", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Must be at least 21 years old, Able to move, stand, stoop and bend freely, Able to lift up to 50 pounds, Safety sensitive position, Pass a 10 panel drug screen, Pass a background check", "qualificationsBasic" : "High School diploma, Valid driver's license, At least 21 years old, Able to lift up to 50 pounds, Pass a 10 panel drug screen, Pass a background check", "qualificationsPreferred" : "Trade school certificate preferred, Experience in field service preferred, Experience in maintenance preferred, Experience in repair preferred, Experience in the construction industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Build the Future with Us — EquipmentShare is Hiring a Service Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Service Manager at our rental facility in Pensacola, FL, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics). Schedule: Monday to Friday, 7:00 AM to 5:00 PM Primary Responsibilities As a Service Manager, you’ll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder. Coordination and supervision of quality performance of our equipment mechanics and service personnel Scheduling repairs for customer and company owned rental equipment Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business Promptly respond to and resolve customer inquiries, requests, complaints or other communications Employee training and development and maintaining a safe work environment Other duties, assigned as needed Why EquipmentShare? Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward. We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply Competitive compensation: Base salary plus Company Profit Sharing Plan Company provided truck Full medical, dental, and vision coverage for full-time employees 401(k) and company match Generous PTO + paid holidays Gym membership stipend + wellness programs (earn PTO and prizes!) Annual tool and boot reimbursements for those in applicable jobs Company events, food truck nights, and monthly team dinners 16 hours of paid volunteer time per year — give back to the community you call home Career advancement, leadership training, and professional development opportunities Access to industry leading diagnostic tools About You You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment. We’re looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills and Qualifications Required Skills/Abilities: Industry knowledge (this can be in the rental industry or a related construction field), innovative and dependable. Ideally three years of maintenance and service experience. Strong interpersonal and problem solving skills. Adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services. Competitive, but thrive in a team oriented environment. Preference will be given to applicants with experience and/or a background in the construction industry. Superior customer service, teamwork and verbal/written communication skills Education and Experience: High School diploma, Trade school certificate preferred Experience in field service, maintenance and repair preferred Experience leading maintenance teams Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle Physical Requirements: Must be able to move, stand, stoop and bend freely Must be able to lift up to 50 pounds at times This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is an EOE M/F/D/ V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.", "summaryDescription" : "Service Manager at EquipmentShare. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Create work orders. Assign work orders", "postedDate" : "2026-06-16T01:21:19.427", "createdAt" : "2026-06-16T01:21:19.427", "lastUpdated" : "2026-06-16T14:00:38.559", "ingestTimestamp" : "2026-06-16T01:21:19.427", "mongoId" : "6a3087e4f292fd229c08e55e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Maintenance experience", "Service experience", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Interpersonal skills", "Problem solving skills", "Industry knowledge", "Construction industry" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 347.511, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d3dfe74d8ee00a0b3289f", "title" : "Customer Service Representative- Mortgage Collections & Servicing", "company" : "Sutherland", "industry" : "Banking", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Representative in the Financial Services industry in Tulsa, United States, adjusted for company size and full-time employment." }, "location" : "Tulsa, OK, United States", "locations" : [ "Tulsa", "OK", "United States" ], "timestamp" : "2026-06-15T12:45:59.782", "fingerprint" : "245da1a7544bd88a18090437875316e8357469d134c59396589049158cd0b05e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000131990299-customer-service-representative-mortgage-collections-servicing", "externalId" : "744000131990299", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tulsa", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1563122,-95.9927516" } ], "locationText" : "Tulsa, Oklahoma, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Customer service", "Collections", "Loss mitigation" ], "hardSkillsList" : [ "Account credit review", "Payment processing" ], "hardSkills" : [ { "name" : "Account credit review", "level" : "intermediate" }, { "name" : "Payment processing", "level" : "intermediate" } ], "majorSkills" : "Mortgage servicing, Customer support", "majorSkillsList" : [ "Mortgage servicing", "Customer support" ], "coreResponsibilities" : "Update demographic changes, Answer collection calls, Make outbound calls to borrowers, Resolve delinquency, Handle statement inquiries, Process phone payments, Handle extension requests, Change due dates, Address bankruptcy/foreclosure, Review account credit history, Handle complaints, Negotiate account cure, Negotiate liquidation, Handle payoffs, Handle escrow requests, Handle document requests, Provide account status, Handle billing inquiries, Provide web support, Respond to customer inquiries, Listen to customer calls, Identify reason for call, Provide customer response, Utilize scripted materials, Provide solutions, Follow up with customers, Escalate matters, Follow procedures, Accept calls, Manage calls through completion", "teamCollaboration" : "Collaborative team environment", "domainKnowledge" : "Mortgage servicing", "domainList" : [ "mortgage-servicing" ], "domainSpecificKnowledge" : [ "Mortgage servicing" ], "toolProficiency" : [ "LiveVox software" ], "communicationSkills" : "Verbal communication; Written communication", "specialRequirements" : "Potential work-at-home after 6 months", "qualificationsBasic" : "1+ years customer service experience, Experience working with people, Ability to navigate multiple applications, Time management skills", "qualificationsPreferred" : "Prior experience preferred, Excellent mortgage skills and knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "THIS ROLE IS ON-SITE IN OUR TULSA, OK OFFICE. Potential Work-at-Home opportunity after 6 Months Eligibility determined by performance and Management discretion. Sutherland Mortgage Services Inc. is a premier nationwide provider of end-to-end mortgage solutions including originations, underwriting, processing, closing, post-closing and loan servicing support for over 30 years. We offer an unmatched ability to deliver the highest value and greatest returns to our customers. We are a collaborative, considerate and friendly team that prioritizes having a diverse, inclusive, and respectful workplace. Sutherland is seeking Mortgage Servicing Customer Service Representatives who have experience providing borrowers with assistance. Prior experience preferred. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! * Demographic changes (e.g., address, name, email, authorized to speak with) * Answering collection calls originated by customer (\"Inbound\") and originating phone calls to borrowers’ residence and place of business on LiveVox software (\"Outbound\") for the purpose of using real time payment methods (i.e. Speedpay) and other loss mitigation alternatives to resolve delinquency and/or a loss mitigation status call. * Statement inquiries and requests * Phone payments and inquiries * Extensions * Due date changes * Bankruptcy/foreclosure * Account credit history review * Complaint handling * Collections * Account cure and liquidation negotiations (e.g., extension, payment options) * Payoffs, escrow, document requests, account status, billing inquiries, and web support. * Respond to customer inquiries regarding their mortgage loans via Servicer’s customer service telephone lines. * Service customers by answering and listening to their phone calls regarding their mortgage loan, identifying the reason for the phone call and provide the customer with an appropriate response. * Utilize Servicer-provided scripted materials to provide solutions to customers. * Follow-ups with customers with escalated issues or requesting a call back * Escalate matters to appropriate members of the team as needed. * Follow the procedures, related materials, and other instructions to accept calls from mortgage servicing customers and manage these calls through completion ## Qualifications Our most successful candidates will have: * At least 1+ years customer service experience. * Experience in working with people on different levels * Strong communication skills, verbal and written * Ability to navigate multiple applications simultaneously * Excellent mortgage skills and knowledge are an asset * Strong time management skills * Candidates should be open to flexible scheduling options, including occasional Saturday assignments, and the ability to adapt/change as needed. * Experience with Mortgage Servicing Platform (MSP) as an asset ## Additional Information Department Hours of Operation: Monday- Friday 7am - 8pm CST Saturday 7am-4pm CST Sunday- Closed EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.", "summaryDescription" : "Customer Service Representative- Mortgage Collections & Servicing at Sutherland. Skills: Mortgage servicing, Customer support. Update demographic changes. Answer collection calls", "postedDate" : "2026-06-12T21:20:41.000", "createdAt" : "2026-06-14T03:00:01.269", "lastUpdated" : "2026-06-15T12:45:59.782", "ingestTimestamp" : "2026-06-14T03:00:01.269", "mongoId" : "6a2d3dfe74d8ee00a0b3289f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Account credit review", "Payment processing", "Mortgage servicing", "Customer support", "Customer service", "Collections", "Loss mitigation", "LiveVox software" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 345.32373, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30657ef292fd229cfa88f0", "title" : "IT Service Manager", "company" : "Allica Bank", "industry" : "Technology", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an IT Service Manager in Milton Keynes, UK, adjusted for manager seniority and the FinTech industry." }, "location" : "Milton Keynes Office", "locations" : [ "Milton Keynes Office" ], "timestamp" : "2026-06-16T11:07:58.818", "fingerprint" : "99a4f2a4f68656979683ab097190aa19522950672e840d027504e50ffa38f0ef", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/allica-bank/8c750216-84b9-48d5-a0da-bb0ad94816b9/application", "externalId" : "8c750216-84b9-48d5-a0da-bb0ad94816b9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milton Keynes", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.0406502,-0.7594092" } ], "locationText" : "Milton Keynes, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "ITSM tools", "professionalSkills" : [ "Service desk management", "IT service management", "Process management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Troubleshooting support", "Automation" ], "hardSkills" : [ { "name" : "Troubleshooting support", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" } ], "majorSkills" : "IT Service Management, Service desk leadership, Stakeholder collaboration", "majorSkillsList" : [ "IT Service Management", "Service desk leadership", "Stakeholder collaboration" ], "coreResponsibilities" : "Lead the service desk function, Mentor and manage the team, Drive resolutions of service desk tickets, Ensure delivery of exceptional IT service standards, Enhance the end-user IT experience, Implement innovative workplace technologies, Adopt industry best practices, Collect regular feedback, Develop SLAs and KPIs, Monitor SLAs and KPIs, Report on SLAs and KPIs, Collaborate with stakeholders to improve service metrics, Provide hands on troubleshooting support, Mentor IT service desk team members, Set standards for JML process, Maintain standards for JML process, Improve JML experience through automation, Manage IT asset processes, Optimize utilization of hardware and software resources, Conduct regular weekly team meetings, Conduct team performance evaluations, Conduct training sessions, Serve as final point of escalation, Address complex issues, Resolve complex issues, Utilize metrics and reporting tools, Drive performance improvements, Demonstrate value of IT services, Stay informed about industry trends, Stay informed about technological advancements, Identify potential IT issues, Implement preventative measures, Manage tasks independently, Manage projects independently, Complete tasks with high quality, Complete projects with high quality", "teamCollaboration" : "Working closely with different functions; Collaborate with Incident Management; Collaborate with Customer Technical Support; Collaborate with Technology; Collaborate with Delivery Squads; Collaborate with stakeholders; Collaborate with Incident Management teams; Collaborate with Platforms Engineering teams; Work effectively across functional boundaries", "domainKnowledge" : "ITIL Service Management Framework", "domainList" : [ "itil-service-management-framework" ], "domainSpecificKnowledge" : [ "ITIL Service Management Framework" ], "toolProficiency" : [ "Jira" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Continued development opportunities", "innovationCreativity" : "Implementing innovative workplace technologies", "problemSolvingSkills" : "Analytical thinking; Prioritize tasks", "specialRequirements" : "Unrestricted right to work in UK", "outcomesObjectives" : "Deliver best-in-class IT experience; Ensure exceptional service delivery; Achieve operational excellence; Assess team productivity; Assess team performance; Contribute to broader objectives", "qualificationsBasic" : "5 years experience leading IT Support Engineers, Technical expertise, Experience in Service Management, Experience developing, implementing, and reporting on SLAs and KPIs, Ability to work effectively across functional boundaries, Ability to work independently on projects", "qualificationsPreferred" : "Experience with ITSM tools such as Jira, Sound understanding of ITIL Service Management Framework", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. We are looking for a dynamic, hands-on and forward-thinking IT Service Manager to join our team. The successful candidate will oversee the service desk and lead our IT service management function, focusing on delivering a best-in-class IT experience for all users. This role requires both management and technical background to lead by example, driving continuous improvement across IT services, and ensuring exceptional service delivery, customer satisfaction, and operational excellence. The role requires a proactive approach, the ability to work autonomously, and strong organisational skills. Principal Accountabilities Working very closely with different functions within the company, including Incident Management, Customer Technical Support, Technology, & Delivery Squads to: - Lead the service desk function, mentor, and manage the team, offering guidance and support to foster high performance and encourage professional growth. - Full responsibility of IT service desk operations, actively driving resolutions of service desk tickets and requests while ensuring the delivery of exceptional IT service standards across the team. - Enhance the end-user IT experience by implementing innovative workplace technologies, adopting industry best practices, and collecting regular feedback to understand and address user needs effectively. - Develop, monitor, and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to uphold high service quality. Collaborate with stakeholders to continuously improve service metrics. - Leverage extensive technical expertise to lead by example, providing hands\u0002on troubleshooting support as required and mentoring the IT service desk team members to enhance their technical competencies. - Set and maintain the standards for the Joiner-Mover-Leaver (JML) process to ensure seamless employee onboarding, internal transitions, and offboarding, while improving the experience through automation. - Manage IT asset processes to optimize the utilization of hardware and software resources, including lifecycle management. - Conduct regular weekly team meetings, team performance evaluations, and training sessions to strengthen team capabilities and skills. - Serve as the final point of escalation and collaborate closely with the Incident Management and Platforms Engineering teams to address and resolve complex issues. - Utilize metrics and reporting tools to drive performance improvements and demonstrate the value of IT services to the organization. - Stay informed about industry trends and technological advancements to ensure the organization benefits from cutting-edge solutions and methodologies. - Proactive approach to identifying potential IT issues and implementing preventative measures to mitigate risks. - Working independently and autonomously to manage tasks and projects, ensuring their timely and high-quality completion. Personal Attributes & Experience - Applicants must have the unrestricted right to work in the UK, as we are unable to provide sponsorship. - A minimum of 5 years of experience in leading and managing IT Support Engineers, adopting a hands-on approach and serving as a point of escalation when required. - Strong technical expertise, evidenced by previous experience in technical support roles, including proficiency with ITSM tools such as Jira. - Prior experience in Service Management within a dynamic IT environment, with a sound understanding of and exposure to the ITIL Service Management Framework to ensure the delivery of high-quality services and continuous improvement. - Exceptional attention to detail, coupled with excellent written and verbal communication skills. - Proven analytical thinking skills, with the ability to prioritize tasks based on severity and urgency. - Demonstrated experience in developing, implementing, and reporting on SLAs and KPIs to assess team productivity and performance. - A collaborative approach, with the ability to work effectively across functional boundaries to address customer-related issues and achieve shared objectives. - A proactive and self-motivated mindset, with the capability to work independently on projects that contribute to the broader objectives of the function. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: - Full onboarding support and continued development opportunities - Options for flexible working - Regular social activities - Pension contributions - Discretionary bonus scheme - Private health cover - Life assurance - Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.", "summaryDescription" : "IT Service Manager at Allica Bank. Skills: IT Service Management, Service desk leadership, Stakeholder collaboration. Lead the service desk function. Mentor and manage the team", "createdAt" : "2026-06-16T00:29:49.344", "lastUpdated" : "2026-06-16T11:07:58.818", "ingestTimestamp" : "2026-06-16T00:29:49.344", "mongoId" : "6a30657ef292fd229cfa88f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Troubleshooting support", "Automation", "IT Service Management", "Service desk leadership", "Stakeholder collaboration", "Service desk management", "IT service management", "Process management", "Resource planning", "Continuous improvement", "ITIL Service Management Framework", "Jira" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 344.1464, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a19570658b93c861e4a3aa5", "title" : "SCRA Servicing Associate", "company" : "Hyundai Capital America", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-seniority SCRA Servicing Associate in FinTech, adjusted for Atlanta, USA." }, "location" : "United States-Georgia-Atlanta", "locations" : [ "United States-Georgia-Atlanta", "
Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-16T02:56:22.596", "fingerprint" : "a1259f8632ffa0568526d2840295e6c38294aa23281f5dbb4976d032533c89c8", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=116726", "externalId" : "116726", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "remoteFriendly" : false, "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·          Medical, Dental and Vision plans that include no-cost and low-cost plan options ·          Immediate 401(k) matching and vesting ·          Vehicle purchase and lease discounts plus monthly vehicle allowances ·          Paid Volunteer Time Off with company donation to a charity of your choice ·          Tuition reimbursement What to Expect The SCRA Servicing Associate is primarily responsible for supporting functions and processes within the SCRA team by processing requests received via multiple channels pertaining to military requests for benefits to ensure compliance with federal laws and regulations. This role is responsible for delivering superior customer experience by executing effective active listening, excellent communication, and problem solving to address customer needs. What You Will Do 1.      Receive inbound calls from military customers and create appropriate service requests to address lease returns, vehicle transportation requests, retail interest rate reduction benefits and miscellaneous servicing requests. 2.      Initiate outbound calls to customers and dealers to follow up on requests related to billing and vehicle grounding, proactively assist servicing accounts to support escalated issues, and/or to educate customers. 3.      Perform back-office functions related to benefit approval, interest rate and fee modifications, refunds, deferments, and vehicle transportation approval to provide enhanced customer service experience and reduce wait times for specific requests. 4.      Ensure all requests/tasks are processed within HCAs timeframes, KPI’s and adhere to HCA’s policy and procedures, as well as compliance. 5.      Respond to internal and external inquiries regarding military policies and customer status updates. What You Will Bring ·          Minimum 2-4 years related experience in a customer service or lease-end environment. ·          Bilingual a plus. Experience with case management systems preferred ·          High School diploma or GED required. ·          Bachelor’s degree or equivalent work experience preferred. ·          Proven track record with delivering seamless customer experiences. ·          Ability to thrive in a performance coaching environment. ·          Familiarity with Servicemembers Civil Relief Act (SCRA) policies and procedures or willingness to learn federal regulations related to military servicemembers. ·          Demonstrated negotiation skills to work with consumers to resolve issues. ·          Excellent business etiquette including verbal, written and interpersonal communication skills to deliver superior customer experience. ·          Must be self-motivator and self-starter. ·          Strong attention to detail. ·          Exceptional listening, critical-thinking and analytical abilities to grasp key points from detailed phone calls and reports. ·          Exceptional organizational and time-management skills. ·          Ability to effectively deal with people at all levels inside and outside of the Company. ·          Ability to multitask and successfully operate in a fast paced, team environment. ·          Must adapt well to change and successfully set and adjust priorities as needed. ·          Ability to work well under pressure and meet deadlines. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "SCRA Servicing Associate at Hyundai Capital America", "createdAt" : "2026-06-14T18:50:20.706", "lastUpdated" : "2026-06-16T02:56:22.596", "ingestTimestamp" : "2026-06-14T18:50:20.706", "mongoId" : "6a19570658b93c861e4a3aa5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 339.0932, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305f6bf292fd229cf7c8dc", "title" : "Service Manager", "company" : "Premier Truck Group", "industry" : "Service", "salary" : { "min" : 75000.0, "max" : 100000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Cambridge, ON", "locations" : [ "Cambridge, ON" ], "timestamp" : "2026-06-16T15:10:51.214", "fingerprint" : "93c51cf674536b037fddd09d1b86b477d15cd885bcd58c8497f711f3d1ebc9cf", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/premiertruck/7bafcff9-e164-4f18-b8af-8512071ad1a3/apply", "externalId" : "7bafcff9-e164-4f18-b8af-8512071ad1a3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cambridge", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.3600536,-80.3123023" } ], "locationText" : "Cambridge, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Budget administration", "Marketing planning", "Warranty compliance", "Process compliance", "Personnel management", "Performance monitoring", "Customer relationship management", "Inventory management", "Recruitment activities" ], "hardSkillsList" : [ "Hazardous waste disposal", "OSHA Right-to-Know", "Warranty procedures", "Time allowances", "Service repairs", "Pricing guides", "Maintenance menus", "Customer complaints" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Hazardous waste disposal", "level" : "intermediate" }, { "name" : "OSHA Right-to-Know", "level" : "intermediate" }, { "name" : "Warranty procedures", "level" : "intermediate" }, { "name" : "Time allowances", "level" : "intermediate" }, { "name" : "Service repairs", "level" : "intermediate" }, { "name" : "Pricing guides", "level" : "intermediate" }, { "name" : "Maintenance menus", "level" : "intermediate" }, { "name" : "Customer complaints", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Service department management, Budget management, Staff management, Customer service", "majorSkillsList" : [ "Service department management", "Budget management", "Staff management", "Customer service" ], "coreResponsibilities" : "Forecast department goals, Meet department goals, Hire service department staff, Train service department staff, Motivate service department staff, Counsel service department staff, Monitor staff performance, Prepare annual operating budget, Administer annual operating budget, Maintain reporting systems, Monitor department performance, Control department performance, Develop marketing plan, Promote new business, Promote repeat business, Comply with federal regulations, Comply with state regulations, Comply with local regulations, Ensure compliance with manufacturer warranty, Ensure compliance with policy procedures, Process repair orders, Facilitate technical training, Conduct technical training, Send employees to training, Monitor technicians' productivity, Monitor payroll records, Follow up on orders, Ensure availability of parts, Initial repair orders, Submit repair orders to warranty, Monitor sales on repair orders, Monitor hours on repair orders, Establish good working relationships with customers, Maintain good working relationships with customers, Encourage repeat business, Encourage referral business, Inform technicians of time allowances, Maintain high-quality service repairs, Minimize comebacks, Conduct spot checks of jobs, Direct work of employees, Schedule work of employees, Keep abreast of new equipment, Keep abreast of new tools, Recommend equipment purchases, Recommend tool purchases, Establish good working relationships with schools, Maintain good working relationships with schools, Enhance personnel recruitment, Serve as liaison with factory representatives, Ensure proper care of special tools, Ensure proper storage of special tools, Ensure inventory of special tools, Update customer service files, Make customer service files available, Greet customers promptly, Give fair estimates on costs, Give fair estimates on time, Prepare pricing guides, Prepare maintenance menus, Handle customer complaints immediately, Follow dealership guidelines for complaints, Establish 24-hour follow-up with customers, Confirm customer satisfaction, Establish good working relationships with other departments, Maintain good working relationships with other departments, Comply with company regulations, Facilitate training on proper techniques, Facilitate training on policies, Facilitate training on regulations, Facilitate training on best practices, Recommend employees for training, Follow work rules, Follow procedures, Follow attendance standards, Follow punctuality standards, Adhere to timekeeping standards, Record time of arrival, Record time of departure, Record time of breaks, Follow lawful directions from supervisors, Uphold non-disclosure policies, Uphold confidentiality policies, Attend company meetings", "teamCollaboration" : "Other departments; Factory representatives; Vocational schools; Technical schools", "domainKnowledge" : "Freightliner vehicles; Western Star vehicles; Commercial trucks; Truck repair; Truck maintenance; Hazardous waste disposal; OSHA; Manufacturer warranty", "domainList" : [ "freightliner-vehicles", "western-star-vehicles", "commercial-trucks", "truck-repair", "truck-maintenance", "hazardous-waste-disposal", "osha", "manufacturer-warranty" ], "domainSpecificKnowledge" : [ "Freightliner vehicles", "Western Star vehicles", "Commercial trucks", "Truck repair", "Truck maintenance", "Hazardous waste disposal", "OSHA", "Manufacturer warranty" ], "toolProficiency" : [ "Microsoft applications" ], "communicationSkills" : "Customer communication; Staff communication", "documentationSkills" : "Repair orders; Customer files; Pricing guides; Maintenance menus", "continuousLearning" : "Training schools", "problemSolvingSkills" : "Solve problems; Handle customer complaints", "outcomesObjectives" : "Meet department goals; Minimize comebacks; Confirm customer satisfaction", "qualificationsBasic" : "Three to six years related experience, Equivalent combination of education and experience, Ability to hire personnel, Ability to manage, discipline and terminate personnel, Ability to effectively lead a team, Organization skills, Ability to multi-task, Proficient with Microsoft applications, Time Management skills, Ability to prioritize, Ability to compute rate, ratio, and percent, Ability to draw and interpret bar graphs, Ability to calculate discounts, interest, commissions, Ability to apply common sense understanding to carry out instructions, Ability to work independently, Leadership experience in service, truck automotive, or related operations, Proven ability to drive results, Proven ability to solve problems, Highly motivated, Organized, Adaptable, Exceptional attention to detail", "qualificationsPreferred" : "Previous Technician experience, Bachelor's degree (B. A.), Communication and team-building skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Winners Work Here! Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including: Employee Discounts Medical, Dental, and Vision Insurance Life Insurance Employee Assistant Programs Paid Holidays and Paid Time Off Group RRSP with Employer Match Training Work-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Service Manager Responsibilities: Forecasts goals and objectives for the department and strives to meet them Hires, trains, motivates, counsels, and monitors the performance of all service department staff Prepares and administers an annual operating budget for the service department Maintains reporting systems required by general management and the factory Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys Develops a marketing plan which promotes new and repeat business Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know Ensures compliance with manufacturer warranty and policy procedures Accounts for documents; ensures none are missing and are processed correctly Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed Monitors technicians' productivity reports and payroll records Monitors and follows up on orders with the manager to ensure availability Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations Establishes and maintains good working relationships with customers to encourage repeat and referral business Informs repair technicians of time allowances on each repair order Maintains high-quality service repairs and minimizes comebacks Conducts periodic spot checks of completed jobs for thoroughness and quality Directs and schedules the work of the employees in the Service Department Keeps abreast of new equipment and tools available and recommends purchases Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities Serves as liaison with factory representatives Ensures the proper care, storage, and inventory of special tools Ensures customers' service files are up-to-date and readily available for reference Ensures all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance Prepares pricing guides and maintenance menus for frequent labor operations Handles customer complaints immediately and per dealership's guidelines Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience Establishes and maintains good working relationships with other departments Understands, keeps abreast of, and complies with federal, state, and local regulations that impact the company’s business Facilitates and/or conducts training on proper techniques, policies, regulations, and best practices and recommends employees to appropriate training as needed Understands and follows work rules and procedures Follows attendance and punctuality standards and adheres to timekeeping standards including recording time of arrival, departure and breaks for self and subordinates Follows lawful directions from supervisors Upholds the company’s non-disclosure and confidentiality policies and agreements Attends company meetings as required Maintains a professional appearance and a neat work area for self and subordinates in accordance with company policy Oversee daily service operations and department performance Lead, coach, and develop a high-performing team Drive efficiency, profitability, and customer experience Manage multiple priorities and respond quickly to changing demands Other duties as assigned Service Manager Requirements: High school diploma or equivalent. Two to three years’ service experience or equivalent combination of education and experience. Previous Technician experience Bachelor's degree (B.A.) from four-year college or university Three to six years related experience and/or training; or equivalent combination of education and experience Ability to hire personnel required to meet departmental and organizational goals Ability to manage, discipline and terminate personnel as required to meet departmental and organizational goals Ability to effectively lead a team to achieve departmental and organizational goals Strong organization skills and ability to multi-task Proficient with Microsoft applications Time Management skills and ability to prioritize Excellent communication skills and works well in a team environment Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Leadership experience in service, truck automotive, or related operations Strong communication and team-building skills Proven ability to drive results and solve problems Highly motivated, organized, and adaptable Exceptional attention to detail What this role offers: Opportunity to lead and grow a key business function Fast-paced, performance-driven environment Career growth and advancement opportunities $75,000-$100,000 yearly + annual vehicle allowance & incentive ## Additional Information CAIND-Service Ready to Join? Apply now to learn more about what Premier Truck Group has to offer! PTG is committed to fostering an equitable, inclusive and accessible environment where all employees and customers are valued, respected and supported.", "summaryDescription" : "Service Manager at Premier Truck Group. Skills: Service department management, Budget management, Staff management, Customer service. Forecast department goals. Meet department goals", "postedDate" : "2026-06-15T16:44:19.485", "createdAt" : "2026-06-15T16:44:19.485", "lastUpdated" : "2026-06-16T15:10:51.214", "ingestTimestamp" : "2026-06-16T03:25:33.315", "mongoId" : "6a305f6bf292fd229cf7c8dc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 100000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Hazardous waste disposal", "OSHA Right-to-Know", "Warranty procedures", "Time allowances", "Service repairs", "Pricing guides", "Maintenance menus", "Customer complaints", "Leadership", "Service department management", "Budget management", "Staff management", "Customer service", "Budget administration", "Marketing planning", "Warranty compliance", "Process compliance", "Personnel management", "Performance monitoring", "Customer relationship management", "Inventory management", "Recruitment activities", "Freightliner vehicles", "Western Star vehicles", "Commercial trucks", "Truck repair", "Truck maintenance", "OSHA", "Manufacturer warranty", "Microsoft applications" ], "skillCount" : 30, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 337.30865, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307005f292fd229cfefd88", "title" : "Service Manager", "company" : "DH Pace", "salary" : { "min" : 75000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in St. Louis, United States, within the Manufacturing industry, adjusted for seniority and company size." }, "location" : "MO St. Louis", "locations" : [ "MO St. Louis" ], "timestamp" : "2026-06-16T11:28:53.746", "fingerprint" : "47bd23d91d76801251396127c2dd825704e3b9dc2f13f067f5c76414d6c1d0ca", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dhpace/jobs/5263507008", "externalId" : "5263507008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "St. Louis", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.6254063,-90.1900090" } ], "locationText" : "St. Louis, Missouri, United States", "experienceLevel" : "Manager", "rawDescription" : "Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of St. Louis™, a DH Pace Company, Inc. aspires to hire a Service Manager who will manage equipment, service, and installation technicians. This position will be very hands-on directly leading our commercial service and installation business with a high degree of customer interfacing. Position Overview Will have department Budget and P preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude Must possess a Valid Driver’s License and good driving record What We Offer Comprehensive medical, dental, and vision coverage — available your first full month Generous paid time off plus paid holidays and floating holidays Company-paid life insurance, short-term disability, and long-term disability 401(k) with employer match Health Savings Account (HSA) and Flexible Spending Account (FSA) options Voluntary benefits including supplemental life and critical illness coverage Employee discounts for you and your immediate family Competitive compensation with annual performance reviews Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)", "summaryDescription" : "Service Manager at DH Pace", "postedDate" : "2026-06-16T01:15:36.918", "createdAt" : "2026-06-16T01:15:36.918", "lastUpdated" : "2026-06-16T11:28:53.746", "ingestTimestamp" : "2026-06-16T01:15:36.918", "mongoId" : "6a307005f292fd229cfefd88", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 337.24188, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3060d7f292fd229cf93dd2", "title" : "Service Manager", "company" : "AIR Communities", "industry" : "Real Estate", "salary" : { "min" : 85000.0, "max" : 90000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boulder, CO, United States", "locations" : [ "Boulder", "CO", "United States" ], "timestamp" : "2026-06-16T12:04:54.432", "fingerprint" : "3f802b87fea3f7432ed3050b5936ea538872a648d256f3d6e0f0e4cc9d3cb9a5", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AIRCommunities/744000132244689-service-manager-parc-mosaic", "externalId" : "744000132244689", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boulder", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0149856,-105.2705450" } ], "locationText" : "Boulder, Colorado, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents. Township Residences Homes – Centennial, CO Check out our [Township Residences here!](https://www.townshipresidences.com/) Are you an experienced residential maintenance professional ready to take the next step into leadership? At AIR Communities, we’re looking for a Maintenance Manager who brings strong tenure, pride in their work, and a passion for creating exceptional living environments. This is more than just a maintenance role - it’s an opportunity to lead, grow, and make a visible impact every single day in a community residents are proud to call home. What We Offer We believe great talent deserves to be rewarded. Our compensation and benefits are designed to support your success and long-term growth: * $85,000 – $90,000 base salary (based on experience) * 15% target annual bonus tied to performance * Quarterly customer satisfaction bonuses * Earn up to $1,500 per quarter for delivering outstanding resident experiences * On-site housing discount (optional) * Access to industry-leading technology to make your job easier and more efficient * Clear pathways for career advancement within AIR Communities What You’ll Do As Maintenance Manager, you’ll take ownership of both team leadership and day-to-day operations , including: * Lead & develop a small, high-performing maintenance team * Deliver exceptional service to residents—creating a community they love to call home * Oversee all aspects of property maintenance, including: * Preventative maintenance programs * Apartment turns (make-readies) * Service requests and work order completion * Vendor relationships and oversight * Partner with leadership to identify and execute capital improvements and maintenance strategies * Ensure full compliance with safety standards, regulations, and company policies * Manage budgets thoughtfully to deliver top-quality results while maximizing efficiency ## Qualifications What You Have * At least 3 years of experience with technical maintenance and facilities management in the property management industry. * 1-3 years of experience leading a team of people in customer service and asset maintenance * A reliable mode of transportation * Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month) * Comfort with physical activity as you must be able and willing to move heavy equipment and machinery * Ability to read, write, and speak English Who You Are * Passionate about team building * Strong with mechanical aptitude * Solution-focused * Practical * Motivated * Customer service oriented * Highly organized * Great trouble-shooter * Expert on attention to detail ## Additional Information Benefits * Paid time off including vacation, sick time, and 14 holidays. * Medical, dental, vision , and life insurance options, HSA/FSA plans, short and long-term disability paid by the company. * An Apartment Benefit option is available to live on-site at the community you are working * 401(k) plan with up to 6% employer matching. * Paid parental leave of up to 16 weeks. * Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses. * 15 hours of paid time annually for community service. * Commuter benefits and pet insurance. * Consumer discounts on various products and services. * Opportunities for ongoing professional development, leadership training, and career growth. What You Need to Know Application Deadline: The initial deadline for applications is 06/25/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received. Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check. AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.", "summaryDescription" : "Service Manager at AIR Communities", "postedDate" : "2026-06-15T16:21:18.000", "createdAt" : "2026-06-16T00:30:38.896", "lastUpdated" : "2026-06-16T12:04:54.432", "ingestTimestamp" : "2026-06-16T00:30:38.896", "mongoId" : "6a3060d7f292fd229cf93dd2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 329.56662, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb21174d8ee00a09dfdc6", "title" : "Servicing Investor Relations Manager", "industry" : "Human Resources", "salary" : { "min" : 100000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T02:23:56.474", "fingerprint" : "b19b9d85163707a31f5c5779c49b3e5908651c1a6f4691e6cf34662876cbcd1f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/839a955a-2d64-4b0e-860c-a3cda5315191/apply", "externalId" : "839a955a-2d64-4b0e-860c-a3cda5315191", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 6, "experienceLevel" : "Manager", "professionalSkills" : [ "Investor reporting", "Loan servicing", "Capital markets", "Operational workflows", "Process improvements" ], "hardSkillsList" : [ "Process analysis", "Process optimization" ], "hardSkills" : [ { "name" : "Process analysis", "level" : "intermediate" }, { "name" : "Process optimization", "level" : "intermediate" } ], "majorSkills" : "Investor relations, Loan servicing, Operations management", "majorSkillsList" : [ "Investor relations", "Loan servicing", "Operations management" ], "coreResponsibilities" : "Oversee daily Investor Relations servicing operations, Manage investor reporting, Manage inbound requests, Manage servicing transfers, Manage ad hoc inquiries, Ensure timely execution, Ensure accurate execution, Lead IR operations team, Coach IR operations team, Manage IR operations team, Set expectations, Monitor performance, Ensure accountability to deadlines, Ensure accountability to quality standards, Maintain centralized tracking systems, Manage reporting calendars, Manage workflow tools, Ensure visibility of deliverables, Ensure execution of deliverables, Coordinate cross-functionally with Servicing, Coordinate cross-functionally with Capital Markets, Coordinate cross-functionally with Legal, Coordinate cross-functionally with external partners, Resolve investor requests, Ensure accurate communication, Monitor SLA adherence, Identify operational risks, Identify operational delays, Implement corrective actions, Maintain service quality, Maintain service reliability, Support servicing transfer processes, Ensure compliance with contractual requirements, Ensure compliance with regulatory requirements, Ensure compliance with investor requirements, Prepare reporting summaries, Prepare operational updates, Prepare materials for senior leadership, Prepare materials for investor discussions, Identify process improvements, Implement process improvements, Enhance efficiency of IR operations, Enhance accuracy of IR operations, Enhance scalability of IR operations", "teamCollaboration" : "Cross-functional teams; External stakeholders", "domainKnowledge" : "Loan servicing structures; Investor reporting requirements; Operational workflows", "domainList" : [ "loan-servicing-structures", "investor-reporting-requirements", "operational-workflows" ], "domainSpecificKnowledge" : [ "Loan servicing structures", "Investor reporting requirements", "Operational workflows" ], "toolProficiency" : [ "Workflow tools" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Career development opportunities", "problemSolvingSkills" : "Analytical mindset; Identify process gaps", "qualificationsBasic" : "4-6 years investor relations experience, 4-6 years loan servicing operations experience, 4-6 years capital markets operations experience, 4-6 years financial services experience, Manage SLAs, Manage deadlines, Manage high-volume operational processes", "qualificationsPreferred" : "Experience with capital markets, Experience with legal, Experience with institutional investors, Bachelor's degree in Business, Bachelor's degree in Finance", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Oversee daily Investor Relations servicing operations, including investor reporting, inbound requests, servicing transfers, and ad hoc inquiries, ensuring timely and accurate execution. Lead, coach, and manage the IR operations team by setting expectations, monitoring performance, and ensuring accountability to deadlines and quality standards. Maintain and manage centralized tracking systems, reporting calendars, and workflow tools to ensure full visibility and execution of all deliverables. Coordinate cross-functionally with Servicing, Capital Markets, Legal, and external partners to resolve investor requests and ensure accurate communication. Monitor SLA adherence, identify operational risks or delays, and implement corrective actions to maintain service quality and reliability. Support servicing transfer processes and ensure compliance with contractual, regulatory, and investor requirements. Prepare reporting summaries, operational updates, and materials to support senior leadership and investor discussions. Continuously identify and implement process improvements to enhance efficiency, accuracy, and scalability of IR operations. Requirements: 4–6 years of experience in investor relations, loan servicing operations, capital markets operations, or related financial services roles. Strong understanding of loan servicing structures, investor reporting requirements, and operational workflows. Proven experience managing SLAs, deadlines, and high-volume operational processes in a structured environment. Excellent organizational skills with strong attention to detail and ability to manage multiple priorities simultaneously. Demonstrated ability to coordinate across cross-functional teams and external stakeholders. Strong analytical mindset with experience identifying process gaps and driving operational improvements. Excellent written and verbal communication skills with the ability to engage internal leadership and external partners. Experience working with capital markets, legal, or institutional investors is highly preferred. Bachelor’s degree in Business, Finance, or a related field preferred. Benefits: Competitive annual compensation ranging from $100,000 to $115,000, based on experience and qualifications. Comprehensive medical, dental, and vision insurance coverage. Opportunity to work in a fast-growing, mission-driven organization focused on sustainability and financial innovation. Exposure to cross-functional teams including servicing, capital markets, and legal in a highly collaborative environment. Paid time off and standard holiday benefits to support work-life balance. Career development opportunities within a scaling operations and investor relations function. Inclusive and collaborative culture focused on performance, accountability, and continuous improvement. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Servicing Investor Relations Manager. Skills: Investor relations, Loan servicing, Operations management. Oversee daily Investor Relations servicing operations. Manage investor reporting", "postedDate" : "2026-06-11T11:02:45.979", "createdAt" : "2026-06-11T11:02:45.979", "lastUpdated" : "2026-06-16T02:23:56.474", "ingestTimestamp" : "2026-06-14T21:40:20.843", "mongoId" : "6a2cb21174d8ee00a09dfdc6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 100000, "salaryAnnualMax" : 115000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Process analysis", "Process optimization", "Investor relations", "Loan servicing", "Operations management", "Investor reporting", "Capital markets", "Operational workflows", "Process improvements", "Loan servicing structures", "Investor reporting requirements", "Workflow tools" ], "skillCount" : 12, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 318.3968, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a21a1e674d8ee00a0ca226e", "title" : "Mortgage Servicing Assistant", "company" : "OneDome", "industry" : "Real Estate", "salary" : { "min" : 165000.0, "max" : 240000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an entry-level Mortgage Servicing Assistant in Cape Town, South Africa, adjusted for the real estate industry and company size." }, "location" : "Cape Town, ZA", "locations" : [ "Cape Town", "ZA" ], "timestamp" : "2026-06-15T08:04:57.070", "fingerprint" : "6a44e2119858b47c8a5473381b412968e9e9780d4ab0f4b8023622c84acc869b", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://onedome.breezy.hr/p/23e14ed4dcf601-mortgage-servicing-assistant", "externalId" : "23e14ed4dcf601", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cape Town", "state" : "Western Cape", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-33.9288301,18.4172197" } ], "locationText" : "Cape Town, Western Cape, South Africa", "employmentType" : "FULL_TIME", "rawDescription" : "Company Information OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured an", "summaryDescription" : "Mortgage Servicing Assistant at OneDome", "createdAt" : "2026-06-14T01:33:38.106", "lastUpdated" : "2026-06-15T08:04:57.070", "ingestTimestamp" : "2026-06-14T01:33:38.106", "mongoId" : "6a21a1e674d8ee00a0ca226e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 315.7454, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.85 }, { "id" : "6a305777f292fd229cf3a0b8", "title" : "Managed Services Account Manager", "company" : "cBEYONData + SMX", "salary" : { "min" : 120600.0, "max" : 180900.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hollywood, Maryland, United States", "locations" : [ "Hollywood", "Maryland", "United States" ], "timestamp" : "2026-06-16T08:47:15.129", "fingerprint" : "cd63ccabbcfba8386a1cb79c19454c4c6353ce80b8d13080140256efa2f970ab", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ess/jobs/7660161003", "externalId" : "7660161003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hollywood", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.3380008,-76.5600957" } ], "locationText" : "Hollywood, Maryland, United States", "experienceLevel" : "Manager", "rawDescription" : "SMX’ State and Local Platforms and Data practice is seeking an Account Manager to lead our managed services team, acting as the primary liaison between our clients and technical delivery teams. In this pivotal role, you will drive client satisfaction, retention, and growth by understanding customer objectives, aligning our cloud and digital transformation solutions to their needs, and delivering exceptional service across diverse managed environments. You will be responsible for maintaining and expanding client relationships within the State comfortable in both individual contributor and team leader roles including P/L management of the State one or more ITIL certifications. • Self-starter; demonstrated experience in managing and completing tasks on time. • Manage multiple tasks simultaneously across the acquisition life-cycle • Strong communication and presentation skills with the ability to translate client mission needs into business opportunities. • Demonstrated ability to build relationships and work as part of a highly dynamic team. Desired Skills & Experience • Demonstrated ability to build relationships and work as part of a highly dynamic team. • Industry certifications (e.g., AWS, Azure, or GCP) are a strong plus. • Knowledge of regulatory compliance standards (e.g., HIPAA, SOC 2) is advantageous. Application Deadline: 5-29-2026 # LI-SA1 The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is: $120,600—$180,900 USD SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i. e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).", "summaryDescription" : "Managed Services Account Manager at cBEYONData + SMX", "postedDate" : "2026-06-15T23:28:25.193", "createdAt" : "2026-06-15T23:28:25.193", "lastUpdated" : "2026-06-16T08:47:15.129", "ingestTimestamp" : "2026-06-15T23:28:25.193", "mongoId" : "6a305777f292fd229cf3a0b8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120600, "salaryAnnualMax" : 180900, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 311.63885, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30812df292fd229c069491", "title" : "Service Lane Manager", "company" : "Honda of Stevens Creek", "industry" : "Automotive", "salary" : { "min" : 130000.0, "max" : 180000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Jose, CA, United States", "locations" : [ "San Jose", "CA", "United States" ], "timestamp" : "2026-06-16T12:40:55.055", "fingerprint" : "4b7895984f0a680319a50ee6e7a27450a3aa48bdac78a536db1d241e85bc6e2b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SonicAutomotive/744000132293609-service-lane-manager-honda-of-stevens-creek", "externalId" : "744000132293609", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Jose", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3361663,-121.8905910" } ], "locationText" : "San Jose, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Customer service", "Conflict resolution", "Organizational skills" ], "hardSkillsList" : [ "Service operations management", "Repair order processing", "Shop productivity improvement", "Shop efficiency improvement", "Customer communication", "Maintenance recommendations" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Service operations management", "level" : "intermediate" }, { "name" : "Repair order processing", "level" : "intermediate" }, { "name" : "Shop productivity improvement", "level" : "intermediate" }, { "name" : "Shop efficiency improvement", "level" : "intermediate" }, { "name" : "Customer communication", "level" : "intermediate" }, { "name" : "Maintenance recommendations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Service operations, Customer experience, Profitability maximization, Team leadership", "majorSkillsList" : [ "Service operations", "Customer experience", "Profitability maximization", "Team leadership" ], "coreResponsibilities" : "Manage daily service lane operations, Manage customer traffic flow, Lead Service Advisors, Coach Service Advisors, Support Service Advisors, Achieve performance goals, Ensure timely write-ups, Ensure accurate write-ups, Ensure timely estimates, Ensure accurate estimates, Ensure timely repair order processing, Ensure accurate repair order processing, Monitor customer satisfaction scores, Resolve customer concerns professionally, Coordinate with technicians, Coordinate with management, Improve shop productivity, Improve shop efficiency, Drive service sales growth, Maintain compliance with dealership policies, Maintain compliance with manufacturer standards, Maintain compliance with safety procedures", "teamCollaboration" : "Peer to peer teamwork", "projectManagementSkills" : [ "Manage multiple priorities" ], "domainKnowledge" : "Automotive service operations; Dealership service operations; Repair order processes", "domainList" : [ "automotive-service-operations", "dealership-service-operations", "repair-order-processes" ], "domainSpecificKnowledge" : [ "Automotive service operations", "Dealership service operations", "Repair order processes" ], "toolProficiency" : [ "CDK", "Reynolds & Reynolds" ], "communicationSkills" : "Customer communication", "continuousLearning" : "Award winning training", "specialRequirements" : "Monday through Saturday availability, Background check, Motor vehicle record review, Drug screening", "outcomesObjectives" : "Maximize service department efficiency; Maximize service department profitability; Achieve performance goals", "qualificationsBasic" : "3+ years automotive service management, 3+ years service advisor experience, 3+ years leadership experience, Knowledge of dealership service operations, Knowledge of repair order processes, Proven ability to lead teams, Proven ability to motivate employees, Experience using dealership management systems, Valid driver’s license, Acceptable driving record, Legally authorized to work in the United States, Ability to complete pre-employment requirements", "qualificationsPreferred" : "Experience with CDK, Experience with Reynolds & Reynolds, Experience with similar platforms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Honda of Stevens Creek is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! Salary: $130,000 to $180,000 Our associates are happy to work here because: * We boast the lowest turnover in the industry. * We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). * We are committed to developing and promoting within the company. * Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO. * We encourage peer to peer teamwork and recognition. * Special benefits to purchasing and leasing a car. * Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us! The Service Lane Manager is responsible for overseeing the daily operations of the service drive, ensuring an exceptional customer experience while maximizing service department efficiency and profitability. This role serves as a leader within the service team, supporting advisors, monitoring workflow, and maintaining high standards of customer satisfaction. Key Responsibilities * Manage daily service lane operations and customer traffic flow. * Lead, coach, and support Service Advisors to achieve performance goals. * Ensure timely and accurate write-ups, estimates, and repair order processing. * Monitor customer satisfaction scores and resolve customer concerns professionally. * Coordinate with technicians and management to improve shop productivity and efficiency. * Drive service sales growth through effective customer communication and maintenance recommendations. * Maintain compliance with dealership policies, manufacturer standards, and safety procedures. ## Qualifications * 3+ years of automotive service management, service advisor, or leadership experience. * Strong knowledge of dealership service operations and repair order processes. * Proven ability to lead teams and motivate employees to achieve performance goals. * Excellent customer service, communication, and conflict-resolution skills. * Experience using dealership management systems (CDK, Reynolds & Reynolds, or similar platforms). * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Additional Requirements: * Valid driver’s license with an acceptable driving record. * Must be legally authorized to work in the United States. * Ability to successfully complete pre-employment requirements, including background check, motor vehicle record (MVR) review, and drug screening. ## Additional Information (The Service Lane Manager Position has a Pay Scale consisting of the following elements and ranges. Wages include a base salary. The position may also pay commission compensation which is based on the value, or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.) Schedule: * Full Time * Monday through Saturday availability * Sundays off It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Service Lane Manager at Honda of Stevens Creek. Skills: Service operations, Customer experience, Profitability maximization, Team leadership. Manage daily service lane operations. 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Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. OVERVIEW The Sales including metrics (e. g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) Future planning workflow business needs to protect optimal performance People Leader Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team Establish internal & external pipeline through succession planning and recruitment strategy Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager Business Partner Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals Demonstrate an ability to navigate the organization with a balance of business need and brand culture Sales & Service Leadership Qualifications 3-5 years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Independent work ethic, time management skills, and personal accountability Requires constant movement in and around all areas of the store Aligns with and embodies ALO’s Guiding Principles Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift Sales & Service Manager Schedule To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) 401K with company matching (Full-Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries (select cities) The Company’s Sales & Service Manager base pay ranges from $65,000 - $82,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. #LI-JJ1 #LI-4 #li-onsite For CA residents, Job Applicant Privacy Policy HERE.", "summaryDescription" : "Sales & Service Manager at ALO. Skills: Sales management, Revenue generation, Client relationships. Develop and implement sales strategies. 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S.)", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Python, R, MATLAB, SQL, Bloomberg Terminal, Reuters Eikon, FactSet, Murex, Calypso", "professionalSkills" : [ "Loss mitigation", "Bankruptcy", "Foreclosure processes", "Investor recovery", "Subservicer oversight", "Servicing requests", "Servicing standards", "Servicing practices", "Home Equity Investments", "Mortgage servicing regulations", "Title reports", "Lien issues" ], "hardSkillsList" : [ "Loss mitigation", "Bankruptcy", "Foreclosure processes", "Investor recovery", "Subservicer oversight", "Servicing requests", "Servicing standards", "Servicing practices", "Home Equity Investments", "Mortgage servicing regulations", "Title reports", "Lien issues" ], "hardSkills" : [ { "name" : "Loss mitigation", "level" : "intermediate" }, { "name" : "Bankruptcy", "level" : "intermediate" }, { "name" : "Foreclosure processes", "level" : "intermediate" }, { "name" : "Investor recovery", "level" : "intermediate" }, { "name" : "Subservicer oversight", "level" : "intermediate" }, { "name" : "Servicing requests", "level" : "intermediate" }, { "name" : "Servicing standards", "level" : "intermediate" }, { "name" : "Servicing practices", "level" : "intermediate" }, { "name" : "Home Equity Investments", "level" : "intermediate" }, { "name" : "Mortgage servicing regulations", "level" : "intermediate" }, { "name" : "Title reports", "level" : "intermediate" }, { "name" : "Lien issues", "level" : "intermediate" } ], "majorSkills" : "Default Servicing, Loss Mitigation, Foreclosure, Subservicer Oversight", "majorSkillsList" : [ "Default Servicing", "Loss Mitigation", "Foreclosure", "Subservicer Oversight" ], "coreResponsibilities" : "Analyze defaulted Home Equity Investments, Develop effective recovery strategies, Communicate with customers, investors, attorneys, and Subservicers, Collaborate with Subservicers and foreclosure firms, Maintain accurate documentation, Ensure adherence to regulatory compliance, Train existing team members, Conduct audits and perform call listening, Resolve escalated servicing requests, Build upon existing policies and procedures, Provide information to investors, Provide feedback on system improvements, Adapt to new technologies", "teamCollaboration" : "Collaborate with stakeholders to optimize investor recovery; Collaborate with Subservicers and foreclosure firms; Provide feedback to product and engineering teams", "domainKnowledge" : "Home Equity Investments; Loss mitigation; Bankruptcy; Foreclosure; Mortgage servicing regulations; Title reports; Lien issues", "domainList" : [ "home-equity-investments", "loss-mitigation", "bankruptcy", "foreclosure", "mortgage-servicing-regulations", "title-reports", "lien-issues" ], "domainSpecificKnowledge" : [ "Home Equity Investments", "Loss mitigation", "Bankruptcy", "Foreclosure", "Mortgage servicing regulations", "Title reports", "Lien issues" ], "toolProficiency" : [ "Proprietary servicing system" ], "communicationSkills" : "Communicate effectively with customers, investors, attorneys, and Subservicers", "documentationSkills" : "Maintain accurate documentation", "continuousLearning" : "Adapt to new technologies and industry trends", "problemSolvingSkills" : "Analyze complex cases; Develop strategic solutions; Solve complex default scenarios", "outcomesObjectives" : "Optimize investor recovery; Assist struggling homeowners; Ensure timely and compliant processes; Provide accurate information and adhere to servicing standards", "qualificationsBasic" : "5+ years in Mortgage, HELOC, or Home Equity Investment (HEI) servicing, specifically within default management and loss mitigation, Deep technical knowledge of foreclosure navigation (default through final saleid) and the ability to interpret title reports to resolve complex lien issues, A grasp of mortgage servicing regulations, Ability to analyze financial data to build effective loss mitigation plans and solve complex default scenarios, Bachelor’s degree (B. S.) required", "qualificationsPreferred" : "Proven experience conducting audits and call monitoring to ensure subservicers meet performance and compliance standards, Skilled at managing relationships and resolving issues with diverse stakeholders, including investors, attorneys, and subservicers, Experience coaching team members and a natural ability to transfer technical knowledge to the broader team", "remoteFriendly" : true, "workSiteFlexibility" : "Remote First Culture", "rawDescription" : "Local or 100% Remote About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role The Senior Default Servicing Specialist is responsible for the expert management of defaulted Home Equity Investments, including loss mitigation, bankruptcy, and foreclosure processes. This role involves analyzing complex cases, developing strategic solutions, and collaborating with stakeholders to optimize investor recovery while assisting struggling homeowners. Furthermore, the Senior Associate plays a key leadership role in building and refining workflows, providing comprehensive subservicer oversight, handling escalated servicing requests, and actively training and coaching the Special Servicing team on new policies and procedures. Your responsibilities Complex Case Analysis and Strategic Solution Development: Analyze defaulted Home Equity Investments, leveraging expertise in loss mitigation, regulations, and foreclosure to develop effective recovery strategies. Stakeholder Communication and Collaboration: Communicate effectively with customers, investors, attorneys, and Subservicers to facilitate loss mitigation efforts and explore solutions for all parties. Subservicer and Foreclosure Firm Management: Collaborate with Subservicers and foreclosure firms to navigate complex default scenarios and ensure timely and compliant processes. Regulatory Compliance and Documentation: Maintain accurate documentation and ensure adherence to all relevant regulatory compliance standards. Training and Coaching: Train existing team members on new processes and procedures, and enhance their knowledge and skills. Subservicer Oversight and Auditing: Conduct audits and perform call listening to ensure Subservicers provide accurate information and adhere to servicing standards. Escalation Resolution and Customer Support: Assist in resolving escalated servicing requests and provide day-to-day support for inbound and outbound customer inquiries. Policy and Procedure Development: Build upon existing policies and procedures to comply with industry-standard servicing practices. Investor communication and reporting: Provide accurate and timely information to investors regarding the status of Home Equity Investments. System and Workflow Improvement: Provide feedback to product and engineering teams on improvements to workflows and the proprietary servicing system, and adapt to new technologies and industry trends. About you Subject Matter Expertise: 5+ years in Mortgage, HELOC, or Home Equity Investment (HEI) servicing, specifically within default management and loss mitigation. Foreclosure & Title Mastery: Deep technical knowledge of foreclosure navigation (default through final sale/bid) and the ability to interpret title reports to resolve complex lien issues. Subservicer Oversight: Proven experience conducting audits and call monitoring to ensure subservicers meet performance and compliance standards. Regulatory Compliance: A strong grasp of mortgage servicing regulations and a commitment to maintaining rigorous documentation. Strategy & Analysis: Ability to analyze financial data to build effective loss mitigation plans and solve complex default scenarios. Communication & Partnership: Skilled at managing relationships and resolving issues with diverse stakeholders, including investors, attorneys, and subservicers. Mentorship: Experience coaching team members and a natural ability to transfer technical knowledge to the broader team. Education: Bachelor’s degree (B.S.) required. Our benefits Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay. Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor. Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): Tier 1 | San Francisco Bay Area, New York, and Seattle | $87,400 - $96,600 Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $74,100 - $81,900 Tier 3 | All other US metro areas | $68,400 - $75,600 This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. 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Develop effective recovery strategies", "postedDate" : "2026-05-26T22:44:59.440", "createdAt" : "2026-05-26T22:44:59.440", "lastUpdated" : "2026-05-26T23:16:00.866", "ingestTimestamp" : "2026-05-26T22:44:59.440", "mongoId" : "6a15f9bf58b93c861e84820c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Loss mitigation", "Bankruptcy", "Foreclosure processes", "Investor recovery", "Subservicer oversight", "Servicing requests", "Servicing standards", "Servicing practices", "Home Equity Investments", "Mortgage servicing regulations", "Title reports", "Lien issues", "Default Servicing", "Loss Mitigation", "Foreclosure", "Subservicer Oversight", "Proprietary servicing system" ], "skillCount" : 17, "jobCategory" : "other", "jobSubcategory" : "servicing", "dataQualityScore" : 0.7777778, "_score" : 306.13443, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinServ" }, { "id" : "6a2c6bf174d8ee00a0915e76", "title" : "Coordenador de Automação | Asset Servicing", "company" : "BTG Pactual", "industry" : "Banking", "salary" : { "min" : 185000.0, "max" : 275000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead Automation Coordinator in FinTech in Rio de Janeiro, Brazil, adjusted for seniority and industry." }, "location" : "BR - RIO DE JANEIRO", "locations" : [ "BR - RIO DE JANEIRO" ], "timestamp" : "2026-06-16T02:18:19.726", "fingerprint" : "a83f5d8deb2f5fae08a315cc21388ae17006687c3e667a848afa7d29ef53c7e7", "source" : "greenhouse", "language" : "pt", "applyUrl" : "https://carreiras.btgpactual.com/vagas?gh_jid=6015785004", "externalId" : "6015785004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rio de Janeiro", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-22.9110137,-43.2093727" } ], "locationText" : "Rio de Janeiro, Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "SQL, MySQL, SQL Server, AWS, S3, Lambda, API Gateway, SNS, SQS", "professionalSkills" : [ "Gestão de times", "Definições de arquitetura", "Padrões de desenvolvimento", "Governança técnica", "Metodologias ágeis" ], "hardSkillsList" : [ "Desenvolvimento de soluções", "Liderança de iniciativas", "Análise de dados", "Organização", "Atendimento a demandas", "Versionamento", "CI/CD", "Governança técnica", "Soluções de" ], "softSkillsList" : [ "Autonomia", "Influência", "Senso de dono", "Comunicação clara" ], "hardSkills" : [ { "name" : "Desenvolvimento de soluções", "level" : "intermediate" }, { "name" : "Liderança de iniciativas", "level" : "intermediate" }, { "name" : "Análise de dados", "level" : "intermediate" }, { "name" : "Organização", "level" : "intermediate" }, { "name" : "Atendimento a demandas", "level" : "intermediate" }, { "name" : "Versionamento", "level" : "intermediate" }, { "name" : "CI/CD", "level" : "intermediate" }, { "name" : "Governança técnica", "level" : "intermediate" }, { "name" : "Soluções de", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Autonomia" }, { "name" : "Influência" }, { "name" : "Senso de dono" }, { "name" : "Comunicação clara" } ], "majorSkills" : "Automação, Gestão de times, Desenvolvimento de soluções, AWS", "majorSkillsList" : [ "Automação", "Gestão de times", "Desenvolvimento de soluções", "AWS" ], "coreResponsibilities" : "Liderar time de desenvolvimento de Automation, Organizar demandas, Organizar prioridades, Acompanhar entregas, Acompanhar desenvolvimento dos, Atuar como referência técnica, Apoiar definições de arquitetura, Apoiar boas práticas, Apoiar padrões de desenvolvimento, Direcionar soluções, Garantir alinhamento, Garantir convergência, Explorar sinergias, Conduzir alinhamento com stakeholders, Entender necessidades do negócio, Transformar necessidades em soluções, Garantir governança, Garantir qualidade das soluções, Documentar soluções, Testar soluções, Monitorar soluções, Sustentar soluções pós-produção", "teamCollaboration" : "Demais squads de Automation; Stakeholders internos; Diferentes áreas da organização", "projectManagementSkills" : [ "Gestão de times ágeis", "Metodologias ágeis" ], "domainKnowledge" : "Asset Servicing; Fundos de investimento; Administração fiduciária; Cálculo de cotas; Contabilidade dos fundos; Escrituração de cotas; Risco/Compliance; Precificação; Reconciliação de custódia; Ecossistema de Assets; Distribuição; Escrituração de produtos; Contabilidade Offshore; Soluções ágeis; Ganho de eficiência; Mitigação de risco; Demandas comerciais; Soluções escaláveis; Soluções sustentáveis", "domainList" : [ "asset-servicing", "fundos-de-investimento", "administracao-fiduciaria", "calculo-de-cotas", "contabilidade-dos-fundos", "escrituracao-de-cotas", "risco-compliance", "precificacao", "reconciliacao-de-custodia", "ecossistema-de-assets", "distribuicao", "escrituracao-de-produtos", "contabilidade-offshore", "solucoes-ageis", "ganho-de-eficiencia", "mitigacao-de-risco", "demandas-comerciais", "solucoes-escalaveis", "solucoes-sustentaveis" ], "domainSpecificKnowledge" : [ "Asset Servicing", "Fundos de investimento", "Administração fiduciária", "Cálculo de cotas", "Contabilidade dos fundos", "Escrituração de cotas", "Risco/Compliance", "Precificação", "Reconciliação de custódia", "Ecossistema de Assets", "Distribuição", "Escrituração de produtos", "Contabilidade Offshore", "Soluções ágeis", "Ganho de eficiência", "Mitigação de risco", "Demandas comerciais", "Soluções escaláveis", "Soluções sustentáveis" ], "toolProficiency" : [ "MySQL", "SQL Server", "AWS" ], "communicationSkills" : "Comunicação clara", "documentationSkills" : "Documentação", "innovationCreativity" : "Inovação; Criação de soluções", "problemSolvingSkills" : "Capacidade analítica; Resolução de problemas", "outcomesObjectives" : "Ganho de eficiência; Mitigação de risco; Atendimento de demandas comerciais; Melhor resultado para o cliente", "qualificationsBasic" : "Graduação completa Ciência da Computação, Engenharia, Matemática/Estatística ou áreas, Experiência solida atuando com desenvolvimento de soluções e gestão de times ágeis, Experiência na liderança de iniciativas transversais, Capacidade analítica e de organização, Conhecimento avançado banco de dados e SQL, Conhecimento boas práticas de versionamente, CI/CD e governança técnica, Conhecimento prático soluções de", "qualificationsPreferred" : "Conhecimento preferencialmente MySQL/SQL Server, Conhecimento serviços da AWS (S3, Lambda, API Gateway, SNS, SQS, dentre outros), Experiência e conhecimento com metodologias ágeis", "workSiteFlexibility" : "Onsite", "rawDescription" : "Sobre a área: A BTG Pactual Asset Servicing oferece serviços de administração fiduciária de fundos de investimento domiciliados tanto no Brasil quanto em outros países. Estes serviços incluem Cálculo de Cotas, Contabilidade dos Fundos, Escrituração de Cotas, Risco/Compliance, Precificação, Reconciliação de Custódia, dentre outros. Além disso, também são oferecidos outros serviços que estão alinhados com o ecossistema de Assets, tanto nacionais quanto internacionais, como Distribuição, Escrituração de Produtos, Contabilidade Offshore, RTA;  A área de Innovation é responsável pelos projetos de Asset Servicing e tem como missão a criação de soluções para os problemas existentes, além de fomentar iniciativas para melhorias de processo, gestão e análise de dados;  A área de Automation está inserida em Innovation e é responsável pelo desenvolvimento de soluções ágeis com foco em ganho de eficiência, mitigação de risco e atendimento de demandas comerciais. Tais soluções são entregues utilizando toda a gama de ferramentas de tecnologia disponíveis, objetivando o melhor resultado para o cliente.  No seu dia a dia: • Liderar um time de desenvolvimento de Automation, organizando demandas, prioridades, acompanhamento de entregas e desenvolvimento dos profissionais; • Atuar como referência técnica do time, apoiando definições de arquitetura, boas práticas, padrões de desenvolvimento e direcionamento técnico das soluções; • Garantir alinhamento e convergência com as demais squads de Automation, explorando sinergias entre soluções; • Conduzir o alinhamento com stakeholders internos, entendendo necessidades do negócio e transformando-as em soluções escaláveis e sustentáveis; • Garantir governança e qualidade das soluções entregues, incluindo documentação, testes, monitoramento e sustentação pós-produçã o. Esperamos de você: Graduação completa em Ciência da Computação, Engenharia, Matemática/Estatística ou áreas correlatas; Experiência solida atuando com desenvolvimento de soluções e gestão de times ágeis; Disponibilidade para atuação full presencial; Experiência na liderança de iniciativas transversais, com interação com stakeholders seniores e diferentes áreas da organização; Maturidade para atuar com autonomia, influência e senso de dono em um contexto de transformação organizacional; Capacidade analítica e de organização e atendimento a múltiplas demandas; Comunicação clara e assertiva; Conhecimento avançado em Python; Conhecimento em banco de dados e SQL (preferencialmente MySQL/SQL Server), além de serviços da AWS (S3, Lambda, API Gateway, SNS, SQS, dentre outros); Conhecimento em boas práticas de versionamente, CI/CD e governança técnica; Conhecimento prático em soluções de IA; Experiência e conhecimento com metodologias ágeis. Benefícios: Participação nos Lucros e Resultados (PLR); Auxílio Alimentação e Refeição; Plano Médico; Plano Odontológico; Auxílio Creche/Babá; Vale Transporte; WellHub; TotalPass; Programa de Apoio Pessoal (EAP); Planos por adesão como Previdência Privada e Seguro de Vida; Desconto em Farmácia; Programa de Nutrição; Programa de Gestantes; Licença Maternidade e Paternidade Estendida – empresa Cidadã", "summaryDescription" : "Coordenador de Automação | Asset Servicing at BTG Pactual. Skills: Automação, Gestão de times, Desenvolvimento de soluções, AWS. Liderar time de desenvolvimento de Automation. Organizar demandas", "postedDate" : "2026-06-14T21:47:08.532", "createdAt" : "2026-06-14T21:47:08.532", "lastUpdated" : "2026-06-16T02:18:19.726", "ingestTimestamp" : "2026-06-14T21:47:08.532", "mongoId" : "6a2c6bf174d8ee00a0915e76", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Desenvolvimento de soluções", "Liderança de iniciativas", "Análise de dados", "Organização", "Atendimento a demandas", "Versionamento", "CI/CD", "Governança técnica", "Soluções de", "Autonomia", "Influência", "Senso de dono", "Comunicação clara", "Automação", "Gestão de times", "AWS", "Definições de arquitetura", "Padrões de desenvolvimento", "Metodologias ágeis", "Gestão de times ágeis", "Asset Servicing", "Fundos de investimento", "Administração fiduciária", "Cálculo de cotas", "Contabilidade dos fundos", "Escrituração de cotas", "Risco/Compliance", "Precificação", "Reconciliação de custódia", "Ecossistema de Assets", "Distribuição", "Escrituração de produtos", "Contabilidade Offshore", "Soluções ágeis", "Ganho de eficiência", "Mitigação de risco", "Demandas comerciais", "Soluções escaláveis", "Soluções sustentáveis", "MySQL", "SQL Server" ], "skillCount" : 41, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 305.15942, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b6d74d8ee00a091255b", "title" : "Service Manager", "company" : "EquipmentShare", "industry" : "Manufacturing", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Minneapolis, Minnesota, United States", "locations" : [ "Minneapolis", "Minnesota", "United States" ], "timestamp" : "2026-06-16T02:49:07.364", "fingerprint" : "77323a994b5ffbbc181ccb9f8161d70f510388562e740304d82579cfc18ce628", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.equipmentshare.com/careers/openings/?gh_jid=8001560", "externalId" : "8001560", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Minneapolis", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.9772995,-93.2654692" } ], "locationText" : "Minneapolis, Minnesota, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceLevel" : "Manager", "professionalSkills" : [ "Interpersonal skills", "Problem solving skills" ], "hardSkillsList" : [ "Equipment maintenance", "Service management" ], "hardSkills" : [ { "name" : "Equipment maintenance", "level" : "intermediate" }, { "name" : "Service management", "level" : "intermediate" } ], "majorSkills" : "Process management, Team leadership, Customer service", "majorSkillsList" : [ "Process management", "Team leadership", "Customer service" ], "coreResponsibilities" : "Create work orders, Assign work orders, Monitor work orders, Track machine service intervals, Order parts, Diagnose issues, Determine root cause, Determine corrective action, Supervise mechanics, Supervise service personnel, Schedule repairs, Maintain customer relationships, Respond to customer inquiries, Resolve customer requests, Resolve customer complaints, Train employees, Develop employees, Maintain safe work environment", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Heavy equipment maintenance; Rental industry; Construction field", "domainList" : [ "heavy-equipment-maintenance", "rental-industry", "construction-field" ], "domainSpecificKnowledge" : [ "Heavy equipment maintenance", "Rental industry", "Construction field" ], "toolProficiency" : [ "T3 platform" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Leadership training; Professional development", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Pass 10 panel drug screen, Pass background check, Lift up to 50 pounds", "outcomesObjectives" : "Ensure 100% customer satisfaction", "qualificationsBasic" : "Three years maintenance and service experience, Valid driver's license, At least 21 years old", "qualificationsPreferred" : "Experience in construction industry, Trade school certificate, Experience in field service, Experience in maintenance and repair, Experience leading maintenance teams", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Build the Future with Us — EquipmentShare is Hiring a Service Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Service Manager at our rental facility in Minneapolis, MN, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics). Salary range: $75,000-$105,000. Factors including past experience and location may affect final compensation rate. Primary Responsibilities As a Service Manager, you’ll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder. Coordination and supervision of quality performance of our equipment mechanics and service personnel Scheduling repairs for customer and company owned rental equipment Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business Promptly respond to and resolve customer inquiries, requests, complaints or other communications Employee training and development and maintaining a safe work environment Other duties, assigned as needed Why EquipmentShare? Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward. We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply Competitive compensation: Base salary plus Company Profit Sharing Plan Company provided truck Full medical, dental, and vision coverage for full-time employees 401(k) and company match Generous PTO + paid holidays Gym membership stipend + wellness programs (earn PTO and prizes!) Annual tool and boot reimbursements for those in applicable jobs Company events, food truck nights, and monthly team dinners 16 hours of paid volunteer time per year — give back to the community you call home Career advancement, leadership training, and professional development opportunities Access to industry leading diagnostic tools About You You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment. We’re looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills and Qualifications Required Skills/Abilities: Industry knowledge (this can be in the rental industry or a related construction field), innovative and dependable. Ideally three years of maintenance and service experience. Strong interpersonal and problem solving skills. Adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services. Competitive, but thrive in a team oriented environment. Preference will be given to applicants with experience and/or a background in the construction industry. Superior customer service, teamwork and verbal/written communication skills Education and Experience: High School diploma, Trade school certificate preferred Experience in field service, maintenance and repair preferred Experience leading maintenance teams Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle Physical Requirements: Must be able to move, stand, stoop and bend freely Must be able to lift up to 50 pounds at times This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is an EOE M/F/D/ V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.", "summaryDescription" : "Service Manager at EquipmentShare. Skills: Process management, Team leadership, Customer service. Create work orders. Assign work orders", "postedDate" : "2026-06-14T19:58:38.845", "createdAt" : "2026-06-14T19:58:38.845", "lastUpdated" : "2026-06-16T02:49:07.364", "ingestTimestamp" : "2026-06-14T19:58:38.845", "mongoId" : "6a2c6b6d74d8ee00a091255b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Equipment maintenance", "Service management", "Process management", "Team leadership", "Customer service", "Interpersonal skills", "Problem solving skills", "Heavy equipment maintenance", "Rental industry", "Construction field", "T3 platform" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 302.98776, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "69fc49a74c40e2acd1a83402", "title" : "Sr. Servicing & Loyalty Strategy Associate", "company" : "Hyundai Capital America", "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T07:03:41.727", "fingerprint" : "f8011312505fd20328a99d905867a691912496dbba70f23b18e8aa77d5f24e24", "source" : "taleo", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=115483", "externalId" : "115483", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 4, "experienceMaxYears" : 6, "experienceLevel" : "Senior", "technicalSkills" : "SQL, Python, Tableau", "professionalSkills" : [ "Servicing data, customer loyalty strategy, financial products, vehicle financing, leasing, subscription, and insurance solutions." ], "hardSkillsList" : [ "SQL", "Tableau development", "root cause analysis", "database development", "reporting", "data and report development", "analytical and problem solving skills", "data and reporting expertise", "Microsoft Office Suite", "Excel" ], "softSkillsList" : [ "interpersonal skills, Self-motivated" ], "hardSkills" : [ { "name" : "SQL", "level" : "intermediate" }, { "name" : "Tableau development", "level" : "intermediate" }, { "name" : "root cause analysis", "level" : "intermediate" }, { "name" : "database development", "level" : "intermediate" }, { "name" : "reporting", "level" : "intermediate" }, { "name" : "data and report development", "level" : "intermediate" }, { "name" : "analytical and problem solving skills", "level" : "intermediate" }, { "name" : "data and reporting expertise", "level" : "intermediate" }, { "name" : "Microsoft Office Suite", "level" : "intermediate" }, { "name" : "Excel", "level" : "intermediate" } ], "softSkills" : [ { "name" : "interpersonal skills, Self-motivated" } ], "majorSkills" : "data analytics, SQL, Tableau, reporting, customer experience", "majorSkillsList" : [ "data analytics, SQL, Tableau, reporting, customer experience" ], "coreResponsibilities" : "Developing and managing servicing data, generating performance reports, and providing actionable insights to support strategic decision making and enhance the customer experience. Working with data from multiple sources, including enterprise data warehouses to produce metrics that track progress against business goals and objectives. Identifying potential issues and delivering data-driven recommendations. Collaborating closely with cross-functional teams, including IT and operations teams to identify opportunities for data pipeline optimization or automation.", "teamCollaboration" : "Collaborate with operational teams to analyze performance data, identify root causes, and support improvements to enhance efficiency and effectiveness. Work with IT, CDO, and data engineering teams to identify opportunities for data pipeline optimization or automation. Facilitate regular project meeting, document minutes, and track action items to maintain momentum. Ensure clear and consistent communication with the project leader or sponsor, as well as cross-functional teams.", "projectManagementSkills" : [ "Small-Scale Projects Management" ], "toolProficiency" : [ "Tableau, SQL, Python, Microsoft Office Suite, Excel" ], "communicationSkills" : "communication plans; communication", "documentationSkills" : "document minutes", "continuousLearning" : "Quick learner with the ability to absorb and retain new concepts and technologies.", "innovationCreativity" : "Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach.", "problemSolvingSkills" : "root cause analysis; analytical and problem solving skills", "specialRequirements" : "Work is performed in an at home and office environment.", "outcomesObjectives" : "Enhance the customer experience. Produce metrics that track progress against business goals and objectives. Support improvements to enhance efficiency and effectiveness.", "qualificationsBasic" : "Minimum 4-6 years related work experience in data analytics, including SQL and Tableau development. Experience in root cause analysis, database development, and reporting. Bachelor’s degree or equivalent work experience required. Data and report development skills using SQL, Tableau, and Python. Analytical and problem solving skills with the ability to think strategically about improving customer experience and developing communication plans aligned with business objectives. Data and reporting expertise with solid business understanding. Proficient skills with Microsoft Office Suite including advanced Excel. High attention to detail, ensuring data accuracy and clear understanding of the factors behind the success or failure of metrics. Ability to manage requests effectively while balancing priorities and providing excellent customer service. Interpersonal skills, including the ability to gain support from multiple stakeholders. Quick learner with the ability to absorb and retain new concepts and technologies. Excellent organizational skills and exceptional attention to detail, maintaining high productivity and quality standards. Self-motivated with the ability to follow through on assignments independently and complete tasks and projects on time with minimal supervision.", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: ·         Medical, dental, and vision plans with no-cost and low-cost options ·         Annual employer HSA contribution ·         401(k) matching and immediate vesting ·         Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o    Associate / Sr. Associate: $350 o    Manager / Sr. Manager: $600 o    Director: $800 o    Executive Director: $900 o    VP or Above: $1,000 ·         100% employer-paid life and disability insurance ·         No-cost health and wellbeing programs, including a gym benefit ·         Six weeks of paid parental leave ·         Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Sr. Servicing & Loyalty Strategy Associate is responsible for developing and managing servicing data, generating performance reports, and providing actionable insights to support strategic decision making and enhance the customer experience. This role involves working with data from multiple sources, including enterprise data warehouses to produce metrics that track progress against business goals and objectives. A key aspect of the role is identifying potential issues and delivering data-driven recommendations. The Sr. Associate will collaborate closely with cross-functional teams, including IT and operations teams to identify opportunities for data pipeline optimization or automation What You Will Do 1. Data and Reporting Development and Maintenance ·         Manage data extraction, transformation, and loading (ETL) processes across servicing platforms and enterprise data warehouses. ·         Ensure data accuracy, consistency, and integrity across reporting systems and perform routine data validation and reconciliation to detect anomalies or reporting errors. ·         Design, build, and maintain dashboards and reports that track servicing KPIs, customer feedback trends, and operational performance. ·         Work with BI tools (e.g., Tableau, SQL, Python, or equivalent) to develop interactive and automated reporting solutions. 2. Performance Monitoring & Analysis ·         Monitor key performance indicators (KPIs) and overall operational performance to identify risks, gaps, or inefficiencies. ·         Raise and escalate concerns to relevant teams when performance issues are detected. ·         Collaborate with operational teams to analyze performance data, identify root causes, and support improvements to enhance efficiency and effectiveness. 3. System Enhancement & Collaboration ·         Work with IT, CDO, and data engineering teams to identify opportunities for data pipeline optimization or automation. ·         Support UAT (User Acceptance Testing) for any system changes affecting servicing data or performance reporting. 4. Small-Scale Projects Management ·         Take ownership of small projects or workstreams from initiation through completion, ensuring alignment with project goals and timelines. ·         Facilitate regular project meeting, document minutes, and track action items to maintain momentum. ·         Ensure clear and consistent communication with the project leader or sponsor, as well as cross-functional teams. What You Will Bring ·         Minimum 4-6 years related work experience in data analytics, including SQL and Tableau development. Experience in root cause analysis, database development, and reporting. ·         Bachelor’s degree or equivalent work experience required. ·         Strong data and report development skills using SQL, Tableau, and Python. ·     Strong analytical and problem solving skills with the ability to think strategically about improving customer experience and developing communication plans aligned with business objectives. ·         Strong data and reporting expertise with solid business understanding. ·         Proficient skills with Microsoft Office Suite including advanced Excel. ·        High attention to detail, ensuring data accuracy and clear understanding of the factors behind the success or failure of metrics. ·         Ability to manage requests effectively while balancing priorities and providing excellent customer service. ·         Strong interpersonal skills, including the ability to gain support from multiple stakeholders. ·         Quick learner with the ability to absorb and retain new concepts and technologies. ·     Excellent organizational skills and exceptional attention to detail, maintaining high productivity and quality standards. ·         Self-motivated with the ability to follow through on assignments independently and complete tasks and projects on time with minimal supervision. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Sr. Servicing & Loyalty Strategy Associate at Hyundai Capital America. Skills: data analytics, SQL, Tableau, reporting, customer experience. Developing and managing servicing data, generating performance reports, and providing actionable insights to support strategic decision making and enhance the customer experience. Working with data from multiple sources, including enterprise data warehouses to produce metrics that track progress against business goals and objectives. Identifying potential i", "createdAt" : "2026-06-14T21:52:33.008", "lastUpdated" : "2026-06-15T07:03:41.727", "ingestTimestamp" : "2026-06-14T21:52:33.008", "mongoId" : "69fc49a74c40e2acd1a83402", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "SQL", "Tableau development", "root cause analysis", "database development", "reporting", "data and report development", "analytical and problem solving skills", "data and reporting expertise", "Microsoft Office Suite", "Excel", "interpersonal skills, Self-motivated", "data analytics, SQL, Tableau, reporting, customer experience", "Servicing data, customer loyalty strategy, financial products, vehicle financing, leasing, subscription, and insurance solutions.", "Small-Scale Projects Management", "Tableau, SQL, Python, Microsoft Office Suite, Excel" ], "skillCount" : 15, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 302.7452, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308778f292fd229c08945d", "title" : "Clinical Services Manager", "company" : "Luminary Hospice", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Manager in the Healthcare industry in Columbus, United States, adjusted for seniority and company size." }, "location" : "Columbus, Ohio, United States", "locations" : [ "Columbus", "Ohio", "United States" ], "timestamp" : "2026-06-16T10:29:21.788", "fingerprint" : "be812109f51a66005b7d8f1299ae782cf858ab11c32188e767ddbe32b2c2fa44", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luminaryhospice/jobs/5255658008", "externalId" : "5255658008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "Job Title/Position: Clinical Service Manager Reports To: Director of Clinical Services About Luminary Hospice: At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. About the role: The Clinical Services Manager (RN) is responsible for the overall direction of hospice clinical services. The Clinical Services Manager establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy. Job Responsibilities: Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel. Assists the Executive Director/Administrator in the preparation and administration of the organization's budget. Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues, or expenses. Evaluates performance of team. Assists and develop skills and techniques in evaluating the performance of clinicians and supportive care staff. Assists with hiring, evaluations, and terminations of organization personnel. Conducts annual evaluations on clinicians and supportive care staff, or more frequently if indicated. Oversees the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities. Assures proper maintenance of clinical records in compliance with local, state, and federal laws. Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services. Develops, implements, and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated. Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel. Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization. Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures. Assures compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP hospice standards. Informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel. Promotes hospice referrals in the health care community. Perform other duties as assigned. Job Qualifications:   Bachelor's degree in nursing is must. Master's degree in nursing or related healthcare field, preferred. Maintains an active nursing license that is in good standings in the state of Indiana. At least 3-5 years of experience in healthcare management, hospice, or palliative care and/or training in end-of-life care preferred. At least 2-5 years of experience with Medicare Hospice Certification as well as CHAP guidelines preferred. Knowledge of hospice care and the services provided to patient and family/caregiver through an interdisciplinary group. Proficient in MS Office applications and ability to learn department and job-specific software systems. Demonstrate organizational skills. Demonstrate effective verbal and written communication skills. Demonstrate analytical skills when problem-solving. Demonstrate high attention to detail and a high degree of accuracy.     Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. Equal Employment Opportunity: Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. Compensation and Benefits: Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.", "summaryDescription" : "Clinical Services Manager at Luminary Hospice", "postedDate" : "2026-06-16T01:21:45.592", "createdAt" : "2026-06-16T01:21:45.592", "lastUpdated" : "2026-06-16T10:29:21.788", "ingestTimestamp" : "2026-06-16T01:21:45.592", "mongoId" : "6a308778f292fd229c08945d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 302.04495, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b6d74d8ee00a0912550", "title" : "Service Manager", "company" : "EquipmentShare", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Service Manager in Garden City, United States, adjusted for manager seniority and the logistics industry." }, "location" : "Garden City, Kansas, United States", "locations" : [ "Garden City", "Kansas", "United States" ], "timestamp" : "2026-06-16T00:30:24.491", "fingerprint" : "1938c8d149417ddffae4d95f5ce3ca7213079c3fd7ceaa73b5e3e25a74a9ff8d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.equipmentshare.com/careers/openings/?gh_jid=8001493", "externalId" : "8001493", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Garden City", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.9716898,-100.8726618" } ], "locationText" : "Garden City, Kansas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceLevel" : "Manager", "professionalSkills" : [ "Interpersonal skills", "Problem solving skills" ], "hardSkillsList" : [ "Equipment maintenance", "Service management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Equipment maintenance", "level" : "intermediate" }, { "name" : "Service management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Service management, Team leadership", "majorSkillsList" : [ "Service management", "Team leadership" ], "coreResponsibilities" : "Lead team of technicians, Create work orders, Assign work orders, Monitor work orders, Track machine service intervals, Order parts, Diagnose issues, Determine root cause, Determine corrective action, Coordinate performance of mechanics, Supervise performance of mechanics, Schedule repairs for customer equipment, Schedule repairs for company equipment, Maintain customer relationships, Nurture customer relationships, Respond to customer inquiries, Resolve customer requests, Resolve customer complaints, Train employees, Develop employees, Maintain safe work environment", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Heavy equipment maintenance; Construction industry", "domainList" : [ "heavy-equipment-maintenance", "construction-industry" ], "domainSpecificKnowledge" : [ "Heavy equipment maintenance", "Construction industry" ], "toolProficiency" : [ "T3 platform" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Professional development opportunities; Leadership training", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Must be able to move freely, Must be able to stand freely, Must be able to stoop freely, Must be able to bend freely, Lift up to 50 pounds, Pass 10 panel drug screen, Pass background check", "outcomesObjectives" : "Ensure 100% customer satisfaction", "qualificationsBasic" : "3 years maintenance and service experience, High School diploma, Valid driver's license, At least 21 years old", "qualificationsPreferred" : "Trade school certificate preferred, Experience in field service, Experience in maintenance and repair, Experience leading maintenance teams, Background in the construction industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Build the Future with Us — EquipmentShare is Hiring a Service Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a Service Manager at our rental facility in Garden City, KS, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics). Schedule: Monday to Friday, 7:00 AM to 5:00 PM Primary Responsibilities As a Service Manager, you’ll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder. Coordination and supervision of quality performance of our equipment mechanics and service personnel Scheduling repairs for customer and company owned rental equipment Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business Promptly respond to and resolve customer inquiries, requests, complaints or other communications Employee training and development and maintaining a safe work environment Other duties, assigned as needed Why EquipmentShare? Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward. We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply Competitive compensation: Base salary plus Company Profit Sharing Plan Company provided truck Full medical, dental, and vision coverage for full-time employees 401(k) and company match Generous PTO + paid holidays Gym membership stipend + wellness programs (earn PTO and prizes!) Annual tool and boot reimbursements for those in applicable jobs Company events, food truck nights, and monthly team dinners 16 hours of paid volunteer time per year — give back to the community you call home Career advancement, leadership training, and professional development opportunities Access to industry leading diagnostic tools About You You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment. We’re looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills and Qualifications Required Skills/Abilities: Industry knowledge (this can be in the rental industry or a related construction field), innovative and dependable. Ideally three years of maintenance and service experience. Strong interpersonal and problem solving skills. Adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services. Competitive, but thrive in a team oriented environment. Preference will be given to applicants with experience and/or a background in the construction industry. Superior customer service, teamwork and verbal/written communication skills Education and Experience: High School diploma, Trade school certificate preferred Experience in field service, maintenance and repair preferred Experience leading maintenance teams Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle Physical Requirements: Must be able to move, stand, stoop and bend freely Must be able to lift up to 50 pounds at times This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is an EOE M/F/D/ V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.", "summaryDescription" : "Service Manager at EquipmentShare. Skills: Service management, Team leadership. Lead team of technicians. Create work orders", "postedDate" : "2026-06-14T18:33:31.200", "createdAt" : "2026-06-14T18:33:31.200", "lastUpdated" : "2026-06-16T00:30:24.491", "ingestTimestamp" : "2026-06-14T18:33:31.200", "mongoId" : "6a2c6b6d74d8ee00a0912550", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Equipment maintenance", "Service management", "Leadership", "Team leadership", "Interpersonal skills", "Problem solving skills", "Heavy equipment maintenance", "Construction industry", "T3 platform" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 301.0969, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a191d8d58b93c861e3969f3", "title" : "Service Manager", "company" : "Kimmel & Associates", "industry" : "Manufacturing", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Service Manager in Chesapeake, United States, with adjustments for manager seniority and the manufacturing industry." }, "location" : "Chesapeake, VA", "locations" : [ "Chesapeake", "VA" ], "timestamp" : "2026-06-16T01:21:40.341", "fingerprint" : "79a5f392a9a377291c6337a5fbbd80fbb766e6a290d59bd1456ff55010a3cf4e", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://kimmel-associates.breezy.hr/p/7d0d829c96d1-service-manager-heavy-equipment", "externalId" : "7d0d829c96d1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chesapeake", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.7168315,-76.2494453" } ], "locationText" : "Chesapeake, Virginia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage service department operations, Oversee service technicians, Ensure customer satisfaction, Manage parts inventory, Develop service strategies, Control service department budget", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Heavy equipment", "domainList" : [ "heavy-equipment" ], "domainSpecificKnowledge" : [ "Heavy equipment" ], "qualificationsBasic" : "5+ years management experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Company The company is recognized as one of the nation’s premier heavy equipment dealers, delivering high-quality new, used, and rental equipment solutions across locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. About the Position The Service Manager is respons", "summaryDescription" : "Service Manager at Kimmel & Associates. Manage service department operations. Oversee service technicians", "createdAt" : "2026-06-14T20:25:26.592", "lastUpdated" : "2026-06-16T01:21:40.341", "ingestTimestamp" : "2026-06-14T20:25:26.592", "mongoId" : "6a191d8d58b93c861e3969f3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Heavy equipment" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 299.85843, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a306780f292fd229cfbe49e", "title" : "Technical Services Manager", "company" : "Unispace Life Sciences", "salary" : { "min" : 65000.0, "max" : 90000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Construction industry in London, UK, adjusted for seniority and company size." }, "location" : "Bulb - London", "locations" : [ "Bulb - London" ], "timestamp" : "2026-06-16T08:04:19.208", "fingerprint" : "f80993ac968ff85579039d1f7acc4431be407d8c524cbb86f1ababc149e9843b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/unispacelifesciences/jobs/6018257004", "externalId" : "6018257004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "experienceLevel" : "Manager", "rawDescription" : "Unispace Life Sciences is one of the leading engineering design and project management firms in the industry. We deliver process and utility facility as well as laboratory and workspace design and construction projects for pharmaceutical, biopharmaceutical, advanced therapeutics, medical device, and other life sciences companies. Part of Unispace Group, our award-winning and multi-disciplinary engineering, design, and construction project teams design and build complex process-driven life sciences facilities, labs, and workplaces for the world’s top bio-pharma companies. We promote a culture of integrity, professional excellence, and teamwork that informs everything we do. If you're interested in joining our Centre of Excellence and working with top biopharma clients around the world, we'd love to hear from you. Role Profile As a Technical Services Manager (TSM), you will be assisting in the production of Building Services MEP Designs for tender by our supply chain, and the installation of Building Services on site. This includes responsibility for day-to-day management of the services-related project elements and responsibility for managing multiple projects at different stages, simultaneously from an MEP perspective. Responsibilities Leading projects from their inception, ensuring designs are completed on time and in line with a client’s budget Organising the production of MEP performance specifications to RIBA Stage 2/3 for the supply chain to tender on a D&B basis. Develop specifications, drawings and & schedules. Carry out building surveys/appraisals and produce reports and recommendations for existing and/or new MEP services including BMS controls. Assist & advise the Pre-Construction and Design teams with key issues, problem solving, identification of risk, and budgeting of MEP services. Input into, and Evaluation of Sub-Contractor tender bids and design documentation. Assisting Sales in pitching projects and putting together MEP information for client presentations. Chair MEP site meetings, offer technical advice, and monitoring of sub-contractor progress. Review and Approval of Sub-Contractor technical submissions and drawings. Attend, and chair where appropriate, meetings with the client, the designers, specialist contractors and other team members. Assisting the DPM with void closure and periodic MEP inspections / sign off’s where required. Prepare commissioning programmes and manage the commissioning process where required. Contribute to the regular project reports and attend project meetings, including formal Quality Audits on ongoing and completed projects. Operational responsibility for delivery of building services engineering works in terms of compliance and quality. Skills & Experiences Experience in the fitout industry, ideally with involvement in medium (£10m+) and preferably at least one large (£20m+) project. Knowledge of mechanical, public health, electrical and life safety building services. Knowledge and understanding of local market and subcontractors. Knowledge of the pre-construction process, ideally with knowledge of managing the design phase of a project Recognised qualifications in building services engineering. Knowledgeable of local building services codes of practice, and health & safety standards / systems. Ideally, experienced in the use of Microsoft Project / Vista and Construction Project Management software. Ability to collate information from the team to prepare and present the project report. A relationship focused approach to clients and sub-contractors. What's on offer In return, the successful candidate will receive a competitive salary and a generous benefits package reflective of a leading player in the commercial fit-out sector. Their structure provides extensive opportunities for professional development, recognition, and career progression. We value our employees and maintain a strong focus on well-being and flexible working arrangements. Apply Now If you are a passionate and commercially-minded M&E professional looking to contribute to high-profile commercial design projects, please apply today. The statements in this job description are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and duties required. We encourage applicants of all backgrounds to apply, and we are committed to providing reasonable accommodations to individuals with disabilities, allowing them to perform essential job functions as determined on a case-by-case basis. Inclusion and Diversity Commitment: At Unispace, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity hiring and will evaluate qualified applicants without regard to race, religion, colour, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, marital status, medical condition (as defined by state law), physical or mental disability, military service, veteran status, pregnancy, childbirth, and related medical conditions, genetic information, or any other characteristic protected by applicable law. We are proud that our leadership reflects this commitment, with persons of colour, women, LGBTQ+ and neurodiverse individuals playing pivotal roles in shaping the future of our organization. Their unique perspectives and experiences drive innovation and help us create a truly inclusive culture. We are dedicated to ensuring that every voice is heard and that our workplace is a space where diversity is not only celebrated but is integral to our success.", "summaryDescription" : "Technical Services Manager at Unispace Life Sciences", "postedDate" : "2026-06-15T23:25:34.606", "createdAt" : "2026-06-15T23:25:34.606", "lastUpdated" : "2026-06-16T08:04:19.208", "ingestTimestamp" : "2026-06-15T23:25:34.606", "mongoId" : "6a306780f292fd229cfbe49e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 299.03378, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb00a74d8ee00a09d89bf", "title" : "Personal Lines Service Representative", "company" : "Dott-Leavitt Insurance Services", "industry" : "Agencies", "salary" : { "min" : 48000.0, "max" : 68000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Personal Lines Service Representative in Pittsburgh, United States, adjusted for the insurance industry." }, "location" : "Pittsburgh, PA", "locations" : [ "Pittsburgh, PA" ], "certifications" : [ "Property & Casualty license" ], "timestamp" : "2026-06-16T05:08:35.890", "fingerprint" : "ce0b6ab0bb73f7f0f17c202e433e5fd2505e9b0488e4dbb180e0beb394f0b8a0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/leavitt/c8312e20-7b2e-4771-bf83-bb4303921346/application", "externalId" : "c8312e20-7b2e-4771-bf83-bb4303921346", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pittsburgh", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.4406968,-80.0025666" } ], "locationText" : "Pittsburgh, Pennsylvania, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Client service", "Policy servicing", "Coverage verification", "Billing inquiries", "Policy changes", "Renewals", "Issuing certificates", "Issuing ID cards" ], "majorSkills" : "Customer service, Insurance, Policy servicing", "majorSkillsList" : [ "Customer service", "Insurance", "Policy servicing" ], "coreResponsibilities" : "Provide responsive service to clients, Assist clients with policy servicing, Process policy changes, Answer billing questions, Issue certificates, Issue ID cards, Verify coverage, Assist with renewals, Educate clients on coverage options, Maintain documentation of client interactions, Follow up on outstanding service items, Utilize agency systems, Utilize carrier technology, Apply knowledge of personal lines products, Apply knowledge of carrier guidelines, Apply knowledge of agency procedures, Prepare correspondence, Send policy documentation, Collaborate with team members, Collaborate with agency leadership, Provide service support on commercial policies", "teamCollaboration" : "Collaborate with team members; Collaborate with agency leadership", "domainKnowledge" : "Personal lines products; Carrier guidelines; Agency procedures; Personal lines insurance; Commercial policies", "domainList" : [ "personal-lines-products", "carrier-guidelines", "agency-procedures", "personal-lines-insurance", "commercial-policies" ], "domainSpecificKnowledge" : [ "Personal lines products", "Carrier guidelines", "Agency procedures", "Personal lines insurance", "Commercial policies" ], "toolProficiency" : [ "Agency systems", "Carrier technology" ], "documentationSkills" : "Maintain documentation; Prepare correspondence; Send policy documentation", "continuousLearning" : "Ongoing training; Career development; Continuing education", "problemSolvingSkills" : "Solving problems", "qualificationsBasic" : "Property & Casualty license within 90 days, Customer service skills, Communication skills, Relationship-building skills, Prioritize tasks, Manage multiple service requests, High attention to detail, Commitment to accuracy, Commitment to compliance, Team-oriented mindset", "qualificationsPreferred" : "Property & Casualty license, Insurance experience, Administrative background, Customer service background", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHY JOIN US? At Dott-Leavitt Insurance Services, a Leavitt Group affiliate, we believe careers should be more than just jobs—they should be opportunities to grow, thrive, and make a meaningful impact. As part of Leavitt Group, one of the largest privately held insurance brokerages in the nation, you’ll join a team that values collaboration, professionalism, and exceptional client service. Here, you’ll find the training, mentorship, and support you need to build a rewarding career in insurance. ABOUT THE ROLE Personal Lines Service Agents are essential members of our client service team, helping customers navigate their insurance needs with confidence and care. In this role, you will serve as a primary point of contact for personal lines clients, handling inbound service requests and providing timely, knowledgeable support. Responsibilities include processing policy changes, answering billing questions, issuing certificates and ID cards, verifying coverage, assisting with renewals, and helping clients better understand their insurance coverage. This position is ideal for someone who enjoys building relationships, solving problems, and delivering outstanding customer service in a fast-paced environment. The location for this position is in the South Hills area of Pittsburgh. WHAT YOU’LL DO - Provide professional, responsive service to personal lines customers through phone, email, and other communication channels. - Assist clients with policy servicing needs including endorsements, renewals, billing inquiries, payments, ID cards, and coverage verification. - Review customer accounts to ensure policies remain accurate and up to date. - Help identify coverage gaps and educate clients on available coverage options that support their needs. - Maintain accurate documentation of all client interactions and policy activity. - Follow up on outstanding service items to ensure timely resolution and excellent customer experience. - Utilize agency systems and carrier technology to efficiently complete service requests and daily tasks. - Apply knowledge of personal lines products, carrier guidelines, and agency procedures to support clients effectively. - Prepare and send correspondence and policy-related documentation as needed. - Collaborate with team members and agency leadership to support overall service operations. - Provide occasional service support on commercial policies, including policy changes, payments, certificates, and ID cards. JOB REQUIREMENTS / COMPETENCIES - Property & Casualty license preferred, or willingness to obtain within 90 days. - Strong customer service, communication, and relationship-building skills. - Ability to prioritize tasks and manage multiple service requests efficiently. - High attention to detail and commitment to accuracy and compliance. - Positive attitude and team-oriented mindset. - Insurance experience preferred, but candidates with strong administrative or customer service backgrounds are encouraged to apply. WHY YOU’LL LOVE WORKING HERE Dott-Leavitt Insurance Services offers the strength of a national brand with the heart of a local agency. We foster a culture of trust, collaboration, and professional growth. - A people-first culture that values your growth and work–life balance - Ongoing training and career development opportunities, including paid license renewal and continuing education - The tools and support you need to succeed - The opportunity to work with reputable carriers and a diverse client base - Recognition and rewards for your contributions - Attractive benefits package, including 401(k) and wellness program with HSA incentives - Health, Vision, Dental, HSA/FSA, and Life Insurance - Paid time off (vacation and sick time) READY TO MAKE YOUR NEXT MOVE? Apply today and help us continue delivering exceptional service and support to our clients. As a national company, the Leavitt Group is one of the largest privately-held insurance agency brokerage in the nation, with over 275 locations across 27 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us. #LI-EM1 #LI-Onsite ", "summaryDescription" : "Personal Lines Service Representative at Dott-Leavitt Insurance Services. Skills: Customer service, Insurance, Policy servicing. Provide responsive service to clients. Assist clients with policy servicing", "createdAt" : "2026-06-14T18:00:17.888", "lastUpdated" : "2026-06-16T05:08:35.890", "ingestTimestamp" : "2026-06-14T18:00:17.888", "mongoId" : "6a2cb00a74d8ee00a09d89bf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 68000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Insurance", "Policy servicing", "Client service", "Coverage verification", "Billing inquiries", "Policy changes", "Renewals", "Issuing certificates", "Issuing ID cards", "Personal lines products", "Carrier guidelines", "Agency procedures", "Personal lines insurance", "Commercial policies", "Property & Casualty license", "Agency systems", "Carrier technology" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 298.5611, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a191d8d58b93c861e3969f2", "title" : "Service Manager", "company" : "Kimmel & Associates", "industry" : "Manufacturing", "salary" : { "min" : 85000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Service Manager in Chester, United States, adjusted for manager seniority and the manufacturing industry." }, "location" : "Chester, VA", "locations" : [ "Chester", "VA" ], "timestamp" : "2026-06-16T03:43:04.442", "fingerprint" : "55457283d906a4cf242160258b16c74b90f2cc7eb84b952a9ba634e098aec3d6", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://kimmel-associates.breezy.hr/p/7f3667b5d30f-service-manager-heavy-equipment", "externalId" : "7f3667b5d30f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chester", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3489475,-77.4383790" } ], "locationText" : "Chester, Virginia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage service operations, Oversee service department, Ensure customer satisfaction", "domainKnowledge" : "Heavy equipment", "domainList" : [ "heavy-equipment" ], "domainSpecificKnowledge" : [ "Heavy equipment" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Company The company is recognized as one of the nation’s premier heavy equipment dealers, delivering high-quality new, used, and rental equipment solutions across locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. About the Position The Service Manager is respons", "summaryDescription" : "Service Manager at Kimmel & Associates. Manage service operations. Oversee service department", "createdAt" : "2026-06-14T18:55:07.902", "lastUpdated" : "2026-06-16T03:43:04.442", "ingestTimestamp" : "2026-06-14T18:55:07.902", "mongoId" : "6a191d8d58b93c861e3969f2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Heavy equipment" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 297.62683, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305117f292fd229cef9523", "title" : "Account Manager, P&C Lines Insurance (Tech and Life Sciences Div)", "industry" : "Account Executive", "salary" : { "min" : 60000.0, "max" : 90000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority and the insurance industry." }, "location" : "US", "locations" : [ "US" ], "certifications" : [ "Property & Casualty insurance license" ], "timestamp" : "2026-06-16T11:04:36.204", "fingerprint" : "aae4cf8da4fa2b01bb1508913b614c4c117c3047d03bd987555e752ea368b425", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/30a4c93e-260f-4763-ab0f-3f51087f8e60/apply", "externalId" : "30a4c93e-260f-4763-ab0f-3f51087f8e60", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Client service", "Organizational skills", "Account management", "Brokerage services" ], "hardSkillsList" : [ "P&C coverages", "General Liability", "Property", "Cyber", "E&O", "D&O", "EPLI", "Umbrella" ], "hardSkills" : [ { "name" : "P&C coverages", "level" : "intermediate" }, { "name" : "General Liability", "level" : "intermediate" }, { "name" : "Property", "level" : "intermediate" }, { "name" : "Cyber", "level" : "intermediate" }, { "name" : "E&O", "level" : "intermediate" }, { "name" : "D&O", "level" : "intermediate" }, { "name" : "EPLI", "level" : "intermediate" }, { "name" : "Umbrella", "level" : "intermediate" } ], "majorSkills" : "Account management, Client servicing, P&C insurance", "majorSkillsList" : [ "Account management", "Client servicing", "P&C insurance" ], "coreResponsibilities" : "Manage end-to-end client servicing, Manage account lifecycle activities, Serve as primary client service contact, Ensure responsive, high-quality support, Manage renewals end-to-end, Submit renewals, Market renewals, Negotiate with carriers, Present to clients, Review insurance policies, Coordinate issuance of certificates, Coordinate endorsements, Coordinate policy changes, Build relationships with carriers, Negotiate favorable terms, Negotiate pricing, Identify coverage gaps, Recommend risk management solutions, Recommend insurance solutions, Ensure accurate data management, Maintain operational compliance", "teamCollaboration" : "Collaborate closely with producers; Collaborate with internal teams", "domainKnowledge" : "Life sciences; Technology clients; P&C insurance; General Liability; Property; Cyber; E&O; D&O; EPLI; Umbrella", "domainList" : [ "life-sciences", "technology-clients", "p-c-insurance", "general-liability", "property", "cyber", "e-o", "d-o", "epli", "umbrella" ], "domainSpecificKnowledge" : [ "Life sciences", "Technology clients", "P&C insurance", "General Liability", "Property", "Cyber", "E&O", "D&O", "EPLI", "Umbrella" ], "toolProficiency" : [ "Agency management systems" ], "communicationSkills" : "Client relationships; Explain coverage concepts", "continuousLearning" : "Professional development support; Mentorship; Career growth opportunities", "specialRequirements" : "Remote or hybrid environment", "outcomesObjectives" : "Support retention; Support growth; Support workflow efficiency", "qualificationsBasic" : "5+ years experience P&C insurance account management, Experience handling middle-market accounts, Active Property & Casualty insurance license", "qualificationsPreferred" : "Bachelor's degree preferred in Business, Finance, or related field", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities In this role, you will manage end-to-end client servicing and account lifecycle activities across a portfolio of middle-market P&C insurance accounts, with a focus on life sciences and technology clients. Serve as the primary client service contact, ensuring responsive, high-quality support across all policy and coverage needs Manage renewals end-to-end, including submissions, marketing, carrier negotiations, and client presentations Review insurance policies for accuracy, adequacy of coverage, and alignment with client risk profiles Coordinate issuance of certificates, endorsements, policy changes, and related documentation Build and maintain strong relationships with insurance carriers to negotiate favorable terms and pricing Identify coverage gaps and recommend tailored risk management and insurance solutions Ensure accurate data management within agency systems and maintain operational compliance standards Collaborate closely with producers and internal teams to support retention, growth, and workflow efficiency Requirements: This position requires strong technical insurance expertise combined with excellent client service and organizational skills, ideally within a brokerage or agency environment. 5+ years of experience in Property & Casualty insurance account management or brokerage services Experience handling middle-market accounts, ideally within life sciences, technology, or similar complex industries Strong knowledge of core P&C coverages including General Liability, Property, Cyber, E&O, D&O, EPLI, and Umbrella Active Property & Casualty insurance license required Bachelor’s degree preferred in Business, Finance, or a related field Strong communication skills with the ability to manage client relationships and explain complex coverage concepts clearly High attention to detail with strong organizational and multitasking abilities Experience using agency management systems and Microsoft Office tools Ability to work independently in a remote or hybrid environment with a proactive, self-driven mindset Benefits: Competitive base salary with performance-based bonus opportunities Comprehensive medical, dental, and vision insurance coverage Generous paid time off, holidays, and flexible work arrangements 401(k) retirement plan with employer matching Professional development support, mentorship, and career growth opportunities Employee recognition programs and referral bonuses Access to wellness, mental health, and family support programs Additional voluntary benefits such as legal, identity theft protection, and pet insurance. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Account Manager, P&C Lines Insurance (Tech and Life Sciences Div). Skills: Account management, Client servicing, P&C insurance. Manage end-to-end client servicing. Manage account lifecycle activities", "postedDate" : "2026-06-15T14:36:26.041", "createdAt" : "2026-06-15T14:36:26.041", "lastUpdated" : "2026-06-16T11:04:36.204", "ingestTimestamp" : "2026-06-16T03:20:39.238", "mongoId" : "6a305117f292fd229cef9523", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "P&C coverages", "General Liability", "Property", "Cyber", "E&O", "D&O", "EPLI", "Umbrella", "Account management", "Client servicing", "P&C insurance", "Client service", "Organizational skills", "Brokerage services", "Life sciences", "Technology clients", "Property & Casualty insurance license", "Agency management systems" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 296.61514, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306d98f292fd229cfd940a", "title" : "Automotive Service Manager", "company" : "Christian Brothers Automotive", "industry" : "Automotive", "salary" : { "max" : 100000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Clarksville, Tennessee, United States", "locations" : [ "Clarksville", "Tennessee", "United States" ], "certifications" : [ "Automotive Service Excellence (ASE) certifications" ], "timestamp" : "2026-06-16T10:46:54.210", "fingerprint" : "2db468e09aedebd8ee8b4a5d3e7499844748c21bcdfcabd6e3ac0edd3378379c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/ChristianBrothersAutomotive/744000132205616-automotive-service-manager-up-to-100k-weekends-off-clarksville", "externalId" : "744000132205616", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Clarksville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.5277607,-87.3588703" } ], "locationText" : "Clarksville, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Customer service", "Sales management", "Team leadership", "Financial management", "Inventory management", "Operations management" ], "hardSkillsList" : [ "Automotive repair", "Vehicle diagnostics", "Service scheduling", "Parts ordering", "Warranty administration" ], "hardSkills" : [ { "name" : "Automotive repair", "level" : "intermediate" }, { "name" : "Vehicle diagnostics", "level" : "intermediate" }, { "name" : "Service scheduling", "level" : "intermediate" }, { "name" : "Parts ordering", "level" : "intermediate" }, { "name" : "Warranty administration", "level" : "intermediate" } ], "majorSkills" : "Service management, Customer relations, Team development", "majorSkillsList" : [ "Service management", "Customer relations", "Team development" ], "coreResponsibilities" : "Manage service department operations, Oversee automotive technicians, Ensure high customer satisfaction, Drive service revenue and profitability, Manage parts inventory, Schedule service appointments, Handle customer complaints, Maintain shop safety standards, Train and develop service staff, Approve work orders, Manage warranty claims, Control expenses", "teamCollaboration" : "Service advisors; Technicians; Parts department; Sales department; Customers", "domainKnowledge" : "Automotive repair industry; Vehicle maintenance", "domainList" : [ "automotive-repair-industry", "vehicle-maintenance" ], "domainSpecificKnowledge" : [ "Automotive repair industry", "Vehicle maintenance" ], "toolProficiency" : [ "Reynolds and Reynolds", "CDK Global", "Shopkey" ], "communicationSkills" : "Customer communication; Staff training", "continuousLearning" : "Ongoing training", "problemSolvingSkills" : "Troubleshooting; Conflict resolution", "outcomesObjectives" : "Increase service sales; Improve customer retention; Meet profitability targets; Maintain high CSI scores", "qualificationsBasic" : "5+ years of automotive experience, 2+ years of management experience", "qualificationsPreferred" : "Automotive Service Excellence (ASE) certifications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Christian Brothers Automotive Benefits: Up To $100k Annually * Closed Every Weekend To Spend Time With Family & Friends * Paid Vacation & Paid Holidays * Healthcare Benefits Available * Matching Retirement Plans * Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards * Continuous Training Available Through The CBA Flywheel Learning System * Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar * Employee Appreciation Events * On-Going Training & Career Advancement * Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available Job Title: Automotive Service Manager Location: 101 Jet Way, Clarksville, TN 37043 Job Overview: As a Service Manager with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment in their vehicle. Because of these reasons, you play a large role in building relationships with our guests. Our Service Managers have the responsibility of taking our guests through the entire repair process, keeping them informed on the status of their vehicle, and ensuring their satisfaction before they leave our facility. The Service Manager has responsibility and authority for all aspects of the daily operation of the business. Responsibilities include, but are not limited to, sales activities, staff management, quality of work, guest satisfaction, revenue, profit margin, and other documented goals as assigned by the Owner. All office and shop personnel report directly to the Service Manager. Responsibilities include, but are not limited to: * Manage office and shop personnel and daily operations * Follow and enforce all company policies and procedures as outlined in the current Employee Handbook * Take necessary corrective and/or disciplinary action for employee non-compliance * Ensure quality of work, attitude and performance meets or exceeds guest satisfaction goals * Direct the smooth, orderly and organized operation of the store * Maintain a personal positive attitude and positive communications at all times * Develop estimates and work orders. * Direct Service Writer's development of our guest estimates and work orders and assign work orders to the technicians * Ensure selection of quality parts * Ensure target margins are achieved * Open and close stores on a daily basis * Perform daily accounting closing and balancing procedures * Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Franchise Owners and or Operators * Ensure all equipment is fully operational and in good working order. * Ensure technicians have the resources needed to do their job * Serve as the primary communications interface to the customers, before, during and after service * Greet every guest that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect * Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand * Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity * Act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity * Other duties may be assigned ## Qualifications Qualifications: * 5 years work experience in Automotive Customer Service & Service Sales * Supervisory or Management experience in the Automotive Industry * Proficiency in Windows based computer software and automotive store applications * Experience in TekMetric software application preferred, but not required * Graduation from an industry recognized service training program preferred by not required * ASE Service Consultant certification or equivalent experience * Current driver’s licenses * Driving record acceptable to our current insurance carrier Physical Requirements: * Being on your feet for the majority of the workday (standing, walking, etc.) * Occasionally lifting and carrying objects over 50 lbs. * Driving manual transmission vehicles * Keeping a brisk work pace in a high-volume environment * Using a keyboard and mouse several times daily * Using a standard handset phone several times daily ## Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (\"CBAC\") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice \"At-will\" employment practices.", "summaryDescription" : "Automotive Service Manager at Christian Brothers Automotive. Skills: Service management, Customer relations, Team development. Manage service department operations. Oversee automotive technicians", "postedDate" : "2026-06-15T13:59:35.000", "createdAt" : "2026-06-16T00:15:14.309", "lastUpdated" : "2026-06-16T10:46:54.210", "ingestTimestamp" : "2026-06-16T00:15:14.309", "mongoId" : "6a306d98f292fd229cfd940a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 100000, "hasSalary" : false, "allSkills" : [ "Automotive repair", "Vehicle diagnostics", "Service scheduling", "Parts ordering", "Warranty administration", "Service management", "Customer relations", "Team development", "Customer service", "Sales management", "Team leadership", "Financial management", "Inventory management", "Operations management", "Automotive repair industry", "Vehicle maintenance", "Automotive Service Excellence (ASE) certifications", "Reynolds and Reynolds", "CDK Global", "Shopkey" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 293.26147, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305668f292fd229cf296b7", "title" : "Client Services Manager", "company" : "Ogury", "industry" : "Customer Success", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Services Manager in London, UK, adjusted for the Technology industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T13:13:41.590", "fingerprint" : "ab1771c296499ac934c17ecdec266e391b92e7f3a7a51422e4c9416f796f6e2d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/ogury/df086f06-dafb-400f-b1df-5702e1d5245b/apply", "externalId" : "df086f06-dafb-400f-b1df-5702e1d5245b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "DCM, Adform, IAS, DV, MOAT, DV360, TTD, Xandr, GTM, Adobe", "professionalSkills" : [ "Campaign execution", "Performance optimization", "Client relationship management", "Account management", "Customer success" ], "hardSkillsList" : [ "Campaign management", "Performance optimization", "Data interpretation" ], "hardSkills" : [ { "name" : "Campaign management", "level" : "intermediate" }, { "name" : "Performance optimization", "level" : "intermediate" }, { "name" : "Data interpretation", "level" : "intermediate" } ], "majorSkills" : "Client relationship management, Campaign management, Performance optimization", "majorSkillsList" : [ "Client relationship management", "Campaign management", "Performance optimization" ], "coreResponsibilities" : "Act as primary point of contact, Build trusted client relationships, Lead client onboarding, Lead campaign launches, Manage ongoing accounts, Set up programmatic campaigns, Manage programmatic campaigns, Optimize programmatic campaigns, Set up managed campaigns, Manage managed campaigns, Optimize managed campaigns, Monitor campaign performance, Monitor campaign pacing, Monitor account health, Address risks and issues, Collaborate with Sales, Collaborate with Product, Collaborate with Engineering, Support client retention, Support client growth, Deliver client training, Deliver client insights, Deliver performance reporting, Provide post-campaign analysis, Present campaign analysis, Identify optimization opportunities, Identify upsell opportunities, Identify expansion opportunities", "teamCollaboration" : "Sales; Product; Engineering; Internal teams", "domainKnowledge" : "Digital advertising; Programmatic media; Adtech", "domainList" : [ "digital-advertising", "programmatic-media", "adtech" ], "domainSpecificKnowledge" : [ "Digital advertising", "Programmatic media", "Adtech" ], "communicationSkills" : "Performance reporting; Post-campaign analysis; Presentations", "problemSolvingSkills" : "Problem-solving; Analytical skills; Data interpretation", "outcomesObjectives" : "Deliver against agreed KPIs; Achieve measurable value", "qualificationsBasic" : "1-3 years experience managing client accounts, Client-facing role experience, Account management experience, Customer success role experience", "qualificationsPreferred" : "Digital advertising understanding, Campaign management understanding, Programmatic media understanding, Experience with 3rd party ad servers, Experience with ad verification tools, Experience with SSPs and DSPs, Experience with tag management systems", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description About Ogury Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes. Founded in 2014, Ogury operates in 18 countries with over 400 employees worldwide. Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes. Ogury enables marketers to scale audience strategies with consistency in a fragmented media landscape. By maintaining persona integrity, we help brands activate high-value audiences more efficiently, strengthen campaign performance, and unlock sustainable growth. At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday. Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong. Working at Ogury At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday. The Opportunity: The Client Services Manager is responsible for the day-to-day success of a defined portfolio of client accounts, combining strong client relationship management with hands-on campaign execution and performance optimization. This role owns owns end-to -end campaign delivery, including client satisfaction and retention support while working with moderate autonomy. The Client Services Manager collaborates closely with Sales, Product, Engineering, and other internal teams to ensure campaigns are delivered effectively and clients achieve measurable value from the platform. Key Responsibilities: Act as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships. Lead client onboarding, campaign launches, and ongoing account management. Set up, manage, and optimize Programmatic & Managed campaigns to deliver against agreed KPIs. Monitor campaign performance, pacing, and account health, proactively addressing risks and issues. Collaborate with Sales, Product, Engineering, and internal teams to support client retention and growth. Deliver client training, insights, and clear performance reporting, including post-campaign analysis and presentations. Identify opportunities for optimization, upsell, and expansion based on performance and client needs. What you will bring to Ogury: You have at least 1-3 years experience managing client accounts in a client-facing, account management, or customer success role. Proven understanding of digital advertising, campaign management, or programmatic media (preferred). Experience with 3rd party ad servers such as, (DCM, Adform etc.), ad verification tools such as, (IAS, DV, MOAT) and/or SSPs and DSPs such as, (DV360, TTD, AdForm, Xandr etc.) is a plus Experience with tag management systems is a plus, such as, (GTM, Adobe etc.) is a plus Proven ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment. Strong analytical and problem-solving skills with the ability to interpret campaign performance data. Excellent communication and relationship-building skills with both clients and internal stakeholders. High attention to detail and strong organizational skills. Ability to collaborate effectively across functions, coordinate with multiple teams, and build strong partnerships to deliver successful outcomes. ## Additional Information How Ogury supports you At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being. While benefits may vary by location, here’s a glimpse of what you can typically expect when you join our team: - A competitive compensation package - Comprehensive benefits coverage - Pension contributions - Generous holiday and leave allowance, in addition to national holidays - A strong focus on the well-being of our team members, with access to both physical and mental health resources - Flexible Working Model: At Ogury, we believe in the power of presence to fuel innovation. Our hybrid approach is centered on two core in-office collaboration days to drive team synergy, plus one additional office day of your choosing to support personal balance. This 3-day baseline ensures strong connection and real-time problem-solving, while allowing for flexibility across the rest of the week. - And more We thank you in advance for your interest in Ogury! #LI-HP1 #LI-Hybrid Our Commitment At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws. We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process. Please note that this position is for an existing vacancy and is open to all qualified candidates. ", "summaryDescription" : "Client Services Manager at Ogury. Skills: Client relationship management, Campaign management, Performance optimization. Act as primary point of contact. Build trusted client relationships", "postedDate" : "2026-06-15T12:24:01.526", "createdAt" : "2026-06-15T12:24:01.526", "lastUpdated" : "2026-06-16T13:13:41.590", "ingestTimestamp" : "2026-06-16T03:22:10.489", "mongoId" : "6a305668f292fd229cf296b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Campaign management", "Performance optimization", "Data interpretation", "Client relationship management", "Campaign execution", "Account management", "Customer success", "Digital advertising", "Programmatic media", "Adtech" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 292.8222, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30545bf292fd229cf1781e", "title" : "Automotive Service Manager", "company" : "Christian Brothers Automotive", "industry" : "Automotive", "salary" : { "max" : 100000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Clarksville, Tennessee, United States", "locations" : [ "Clarksville", "Tennessee", "United States" ], "timestamp" : "2026-06-16T08:25:43.086", "fingerprint" : "2e12abc9d21225b53c21d140379c543f3c1aaa93afabe96cee653b534715e37b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/ChristianBrothersAutomotive/744000132205616-automotive-service-manager-up-to-100k-weekends-off-clarksville", "externalId" : "744000132205616", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Clarksville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.5277607,-87.3588703" } ], "locationText" : "Clarksville, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Manage service department operations, Oversee automotive technicians, Ensure customer satisfaction, Manage parts inventory, Control department expenses, Develop service promotions, Maintain shop equipment, Handle customer complaints, Achieve sales targets, Maintain safety standards", "domainKnowledge" : "Automotive repair", "domainList" : [ "automotive-repair" ], "domainSpecificKnowledge" : [ "Automotive repair" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Christian Brothers Automotive Benefits: Up To $100k Annually * Closed Every Weekend To Spend Time With Family & Friends * Paid Vacation & Paid Holidays * Healthcare Benefits Available * Matching Retirement Plans * Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards * Continuous Training Available Through The CBA Flywheel Learning System * Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar * Employee Appreciation Events * On-Going Training & Career Advancement * Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available Job Title: Automotive Service Manager Location: 101 Jet Way, Clarksville, TN 37043 Job Overview: As a Service Manager with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment in their vehicle. Because of these reasons, you play a large role in building relationships with our guests. Our Service Managers have the responsibility of taking our guests through the entire repair process, keeping them informed on the status of their vehicle, and ensuring their satisfaction before they leave our facility. The Service Manager has responsibility and authority for all aspects of the daily operation of the business. Responsibilities include, but are not limited to, sales activities, staff management, quality of work, guest satisfaction, revenue, profit margin, and other documented goals as assigned by the Owner. All office and shop personnel report directly to the Service Manager. Responsibilities include, but are not limited to: * Manage office and shop personnel and daily operations * Follow and enforce all company policies and procedures as outlined in the current Employee Handbook * Take necessary corrective and/or disciplinary action for employee non-compliance * Ensure quality of work, attitude and performance meets or exceeds guest satisfaction goals * Direct the smooth, orderly and organized operation of the store * Maintain a personal positive attitude and positive communications at all times * Develop estimates and work orders. * Direct Service Writer's development of our guest estimates and work orders and assign work orders to the technicians * Ensure selection of quality parts * Ensure target margins are achieved * Open and close stores on a daily basis * Perform daily accounting closing and balancing procedures * Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Franchise Owners and or Operators * Ensure all equipment is fully operational and in good working order. * Ensure technicians have the resources needed to do their job * Serve as the primary communications interface to the customers, before, during and after service * Greet every guest that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect * Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand * Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity * Act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity * Other duties may be assigned ## Qualifications Qualifications: * 5 years work experience in Automotive Customer Service & Service Sales * Supervisory or Management experience in the Automotive Industry * Proficiency in Windows based computer software and automotive store applications * Experience in TekMetric software application preferred, but not required * Graduation from an industry recognized service training program preferred by not required * ASE Service Consultant certification or equivalent experience * Current driver’s licenses * Driving record acceptable to our current insurance carrier Physical Requirements: * Being on your feet for the majority of the workday (standing, walking, etc.) * Occasionally lifting and carrying objects over 50 lbs. * Driving manual transmission vehicles * Keeping a brisk work pace in a high-volume environment * Using a keyboard and mouse several times daily * Using a standard handset phone several times daily ## Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (\"CBAC\") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice \"At-will\" employment practices.", "summaryDescription" : "Automotive Service Manager at Christian Brothers Automotive. Manage service department operations. Oversee automotive technicians", "postedDate" : "2026-06-15T13:59:35.000", "createdAt" : "2026-06-15T23:37:46.802", "lastUpdated" : "2026-06-16T08:25:43.086", "ingestTimestamp" : "2026-06-15T23:37:46.802", "mongoId" : "6a30545bf292fd229cf1781e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 100000, "hasSalary" : false, "allSkills" : [ "Automotive repair" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 292.74466, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308587f292fd229c079a96", "title" : "Service Technical Manager", "company" : "Wabtec", "industry" : "Railroad Manufacture", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Service Technical Manager in Gandhidham, India, adjusted for manager seniority and the manufacturing industry." }, "location" : "Gandhidham, GJ, IN", "locations" : [ "Gandhidham", "GJ", "IN" ], "timestamp" : "2026-06-16T12:12:06.466", "fingerprint" : "486ea11d50360f610e663792b9d7611d61e30127788c2d255031ac72d19952f4", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wabtec/3743990013617900-service-technical-manager", "externalId" : "3743990013617900", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Gandhidham", "state" : "Gujarat", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "23.0718743,70.1317150" } ], "locationText" : "Gandhidham, Gujarat, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "remoteFriendly" : false, "rawDescription" : "Job Title: Services Technical Manager Role Summary: Provide leadership role in diesel shed and technical guidance to Sr Technicians and different teams engaged in maintenance of 4500 HP and 6000 HP locomotives. The Maintenance Manager will be responsible to plan and execute all work to achieve best performance levels. Essential Responsibilities: • Provide leadership role in diesel shed and technical guidance to Sr Technicians and different teams engaged in maintenance of 4500 HP and 6000 HP locomotives. Work closely with the Customer representative to meet the contractual KPI. Timely resolution of the issue escalated by the customer and cross functional team. • The Maintenance Manager will be responsible to plan and execute all work to achieve best performance levels. • The Maintenance Manager will ensure that all the activities being performed under scheduled, unscheduled maintenance including heavy maintenance and Wreck Repair of locomotives are as per laid down procedure and practices, within timelines, cost and quality including documentation and sign off. • Ensure all work performed follow safe and environment friendly practices. • Responsible for compliance with local regulations and specific local customer safety policies in the entire shed. Minimum Qualifications: • Bachelor’s in Engineering or applicable technical training with 12+ years applicable operations experience in maintenance of Locomotives, and/or transportation/rolling stock equipment. • Willingness to work in 24x7 operations - different shifts, various days. • Experience/exposure to IT tools for the purposes of planning and executing work. • Ability lead teams in a shop environment. • Good communication skills with aptitude for managing teams & multiple functional stakeholders. • Prior experience in the transportation industry. Preferred Qualifications: • Work experience of managing diesel locomotive / rolling stock maintenance shed and should be technically proficient in understanding and maintaining locomotive system level and sub-systems level. • Ability to analyze locomotive performance data, records, reports including loco self-test data • Should be capable to adopt and effectively implement IT systems related to monitoring & maintaining Locomotives Ability to promote safe & environmentally compliant work practices ## Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.", "summaryDescription" : "Service Technical Manager at Wabtec", "postedDate" : "2026-06-15T13:35:09.000", "createdAt" : "2026-06-16T01:45:44.297", "lastUpdated" : "2026-06-16T12:12:06.466", "ingestTimestamp" : "2026-06-16T01:45:44.297", "mongoId" : "6a308587f292fd229c079a96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 291.5421, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7a4374d8ee00a0944fcd", "title" : "Virtual Services Representative", "company" : "OneAZ Credit Union", "industry" : "Banking", "salary" : { "min" : 46000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Virtual Services Representative in Phoenix, United States, adjusted for the banking industry and company size." }, "location" : "2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 ", "locations" : [ "2355 W Pinnacle Peak Rd", "Phoenix", "AZ 85027" ], "timestamp" : "2026-06-15T21:20:21.005", "fingerprint" : "3d2dda7a2af4239032d8bbc2852b13bce050690699aabf093c0096c1a3d1074f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oneazcreditunion/jobs/4214757009", "externalId" : "4214757009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "professionalSkills" : [ "Virtual services functions", "Online banking", "Mobile banking", "Bill pay", "Debit/Credit Card servicing", "Telephone banking", "Member Care", "Virtual Services", "Chat correspondence", "Email inquiries", "Phone inquiries", "Report processing", "Chatail responses", "Incident troubleshooting", "Visa Debit", "Visa credit Cards", "Fraudulent transaction identification", "Dispute documents research", "Compliance letters", "Credit accounts", "ATM/POS disputes", "ATM/POS adjustments", "Credit card statements", "Card questions", "Lost/stolen report", "Online account opening", "Onboarding process", "Virtual services troubleshooting", "Virtual services education", "Electronic agreements", "Online banking access", "Telephone banking access", "Escalated issues resolution", "Account balance", "Account activity", "Account history", "Check withdrawals", "Transfers", "Account maintenance", "Dividend verification", "Non-sufficient funds checks", "Statement copies", "Loan payments", "Term calculations", "Loan payoff information", "Savings account features", "Checking account features", "Money market features", "Share certificate features", "IRA features", "Club account features", "Deposit account rates", "Stop payment orders", "Check copies", "Courtesy pay" ], "hardSkillsList" : [ "Written communication", "Verbal communication", "Multitasking ability", "Telephone etiquette" ], "hardSkills" : [ { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Verbal communication", "level" : "intermediate" }, { "name" : "Multitasking ability", "level" : "intermediate" }, { "name" : "Telephone etiquette", "level" : "intermediate" } ], "majorSkills" : "Virtual services, Member support, Card servicing", "majorSkillsList" : [ "Virtual services", "Member support", "Card servicing" ], "coreResponsibilities" : "Assist members with virtual services functions, Process bill pay, Assist with online banking, Assist with mobile banking, Service Debit/Credit Cards, Assist with telephone banking, Handle member calls, Process chat correspondence, Respond to member email inquiries, Communicate with members regarding inquiries, Communicate with vendors regarding inquiries, Communicate with associates regarding inquiries, Process reports, Process chatail responses, Work with vendors to troubleshoot incidents, Answer phone calls regarding Visa Debit Cards, Answer phone calls regarding Visa credit Cards, Identify fraudulent transactions, Initiate dispute documents, Research dispute documents, Send compliance letters, Credit accounts for fraudulent transactions, Process Visa disputes, Process ATM/POS disputes, Assist with ATM/POS adjustments, Research credit card statements, Re-mail credit card statements, Assist Associates with card questions, Take Lost/stolen reports, Process online account opening requests, Conduct onboarding process for new members, Troubleshoot virtual services, Educate members on virtual services, Send electronic agreements to members, Send electronic agreements to potential members, Set up member access to online banking, Set up member access to telephone banking, Resolve escalated issues, Provide support to Virtual Services queues, Provide support to Member Care queues, Explain Credit Union products, Promote Credit Union products, Inform members of Credit Union products, Explain Credit Union services, Promote Credit Union services, Inform members of Credit Union services, Process Member Care Center fulfillment requests, Provide account balance upon request, Provide account activity upon request, Provide account history upon request, Perform transactions, Perform check withdrawals, Perform transfers, Perform account maintenance, Assist with dividend verification, Assist with common inquiries, Assist with non-sufficient funds checks, Assist with statement copies, Perform loan payments, Perform term calculations, Provide loan payoff information, Inform members of savings account features, Inform members of checking account features, Inform members of money market features, Inform members of share certificate features, Inform members of IRA features, Inform members of club account features, Assist members with deposit account rates, Assist with stop payment orders, Assist with check copies, Assist with overdraft line of credit advances, Assist with courtesy pay, Attend assigned team meetings, Attend assigned training sessions, Conduct on-the-job training for new associates", "domainKnowledge" : "Bank Secrecy Act; Anti-Money Laundering compliance; USA Patriot Act", "domainList" : [ "bank-secrecy-act", "anti-money-laundering-compliance", "usa-patriot-act" ], "domainSpecificKnowledge" : [ "Bank Secrecy Act", "Anti-Money Laundering compliance", "USA Patriot Act" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Troubleshoot incidents; Research disputes; Resolve escalated issues", "specialRequirements" : "Credit and criminal background check", "qualificationsBasic" : "High School Diploma or GED, 3 to 5 years of experience, Ability to type 50+ words per minute", "qualificationsPreferred" : "Some college, Customer service experience in financial institution, Customer service experience in call center, Previous teller experience, Bilingual (Spanish/English), Chat experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are \uD83E\uDDE9 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do \uD83D\uDE80 \uD83D\uDCCDThis position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 *** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. *** A Virtual Services Representative executes duties associated with assisting internal and external members with virtual services functions, including, but not limited to, bill pay, online banking, mobile banking, Debit/Credit Card related inquiries and servicing, telephone banking, as well as member calls to the Member Care and Virtual Services queues. Processes chat correspondence with members via online banking and mobile application. Responds to member email inquiries. Communicates with members, vendors, and internal associates regarding sensitive inquiries or complaints by chat, email, and phone. Processes reports and chat/email responses. Works with vendors to address and troubleshoot incidents. Answer phone calls regarding Visa Debit and/or credit Cards. Identify fraudulent transaction. Initiate and research dispute documents. Send compliance letters affiliated with disputes and Reg. E. Credit accounts for fraudulent transactions. Processes Visa/ATM/POS disputes. Assists with ATM/POS adjustments as needed. Researches addresses on credit card statements and re-mail. Assist Associates concerning any card questions. Takes Lost/stolen report from associates and/or members. Processes online account opening requests. Conducts onboarding process for new members, including outbound contacts. Troubleshoots and educates internal and external members on virtual services. Uses electronic agreements to send documents to members and potential members. Sets up member access to online banking and telephone banking. Performs required research to resolve escalated issues. Provides support to inbound Virtual Services and Member Care queues. Explains, promotes, and informs members of Credit Union products and services. Processes Member Care Center fulfillment requests. Provides members with account balance, activity, and history upon members' requests. Performs transactions, check withdrawals, transfers, and account maintenance. Assists with dividend verification, common inquiries, non-sufficient funds (NSF) checks, and statement copies. Performs loan payments, term calculations, and loan payoff information. Informs members of savings, checking, money market, share certificates, individual retirement account (IRA), and club account features and benefits. Maintains knowledge of Credit Union field of membership. Assists members with deposit account rates, stop payment orders, check copies, overdraft line of credit advances, and courtesy pay. Attends assigned team meetings and/or training sessions as needed. Conducts on-the-job training for new Member Care Center associates. What You Bring \uD83C\uDFAF High School Diploma High School diploma or GED (General Education Development) Required Other Some college preferred. 3 to 5 years of similar or related experience. Customer service experience, preferably in financial institution and/or call center. Previous teller experience. Preferred Bilingual (Spanish/English) a plus. Ability to type 50+ words per minute required. Strong professional written/verbal communication skills, multitasking ability, and telephone etiquette. (High proficiency) Chat experience preferred. A passion for people, innovation, and growth. Compensation we’re a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers. We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you’ll be part of a team committed to exceeding expectations and redefining what’s possible. Additional Notes: Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Any individual who meets the definition of a mortgage loan originator (MLO) and is employed by a federal agency-regulated institution will need to be registered on the Nationwide Mortgage Licensing System (NMLS). Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.", "summaryDescription" : "Virtual Services Representative at OneAZ Credit Union. Skills: Virtual services, Member support, Card servicing. Assist members with virtual services functions. Process bill pay", "postedDate" : "2026-06-14T18:14:26.327", "createdAt" : "2026-06-14T18:14:26.327", "lastUpdated" : "2026-06-15T21:20:21.005", "ingestTimestamp" : "2026-06-14T18:14:26.327", "mongoId" : "6a2c7a4374d8ee00a0944fcd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 46000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Written communication", "Verbal communication", "Multitasking ability", "Telephone etiquette", "Virtual services", "Member support", "Card servicing", "Virtual services functions", "Online banking", "Mobile banking", "Bill pay", "Debit/Credit Card servicing", "Telephone banking", "Member Care", "Virtual Services", "Chat correspondence", "Email inquiries", "Phone inquiries", "Report processing", "Chatail responses", "Incident troubleshooting", "Visa Debit", "Visa credit Cards", "Fraudulent transaction identification", "Dispute documents research", "Compliance letters", "Credit accounts", "ATM/POS disputes", "ATM/POS adjustments", "Credit card statements", "Card questions", "Lost/stolen report", "Online account opening", "Onboarding process", "Virtual services troubleshooting", "Virtual services education", "Electronic agreements", "Online banking access", "Telephone banking access", "Escalated issues resolution", "Account balance", "Account activity", "Account history", "Check withdrawals", "Transfers", "Account maintenance", "Dividend verification", "Non-sufficient funds checks", "Statement copies", "Loan payments", "Term calculations", "Loan payoff information", "Savings account features", "Checking account features", "Money market features", "Share certificate features", "IRA features", "Club account features", "Deposit account rates", "Stop payment orders", "Check copies", "Courtesy pay", "Bank Secrecy Act", "Anti-Money Laundering compliance", "USA Patriot Act" ], "skillCount" : 65, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 287.10693, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 135101, "totalPages" : 2703, "hasNext" : true, "hasPrevious" : false } }

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