{ "count" : 44118, "data" : [ { "id" : "6a2db54d74d8ee00a0c91a51", "title" : "Customer Support Representative – Travel & Accommodations", "industry" : "SH", "salary" : { "min" : 45000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Orlando, Florida", "locations" : [ "Orlando, Florida" ], "certifications" : [ "Training certification guidance" ], "timestamp" : "2026-06-16T00:46:27.731", "fingerprint" : "5a4b0a4f8e75bbecc82c7453d90895ae40d3a5aeac346d77cfd10bcb3e072a98", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/e22d9b89-a04b-4aa5-bdaa-833d5cbaa80c/apply", "externalId" : "e22d9b89-a04b-4aa5-bdaa-833d5cbaa80c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "coreResponsibilities" : "Guide clients through hotel options, Guide clients through accommodation options, Provide friendly customer support, Provide professional customer support, Assist with booking confirmations, Assist with general travel questions, Keep organized notes, Follow simple booking workflows, Attend virtual training, Attend support calls", "domainKnowledge" : "Travel industry", "domainList" : [ "travel-industry" ], "domainSpecificKnowledge" : [ "Travel industry" ], "continuousLearning" : "Virtual training", "qualificationsBasic" : "People skills, Positive attitude, Dependable, Self-motivated, Comfortable using email, Comfortable using online systems, Comfortable using basic software, Passion for helping others, Passion for learning something new", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Type: Work From Home | Flexible Hours Position Overview We’re seeking customer-focused individuals to support clients with travel accommodation bookings. In this remote role, you’ll help travelers find hotel options that match their needs while learning the travel industry from the inside. This position is ideal for stay-at-home parents, career switchers, students, or anyone looking for a flexible, remote opportunity with growth potential. ## Responsibilities Guide clients through hotel and accommodation options Provide friendly, professional customer support Assist with booking confirmations and general travel questions Keep organized notes and follow simple booking workflows Attend virtual training and support calls ## Qualifications Strong people skills and positive attitude Dependable and self-motivated Comfortable using email, online systems, and basic software Passion for helping others and learning something new ## Benefits Fully remote position Flexible scheduling (part-time or full-time options) Training, certification guidance, and support Travel discounts and industry perks Income opportunities tied to effort and consistency ## Additional Information \uD83D\uDCCC Interested? Apply to attend an informational session where we explain the role, training, and next steps.", "summaryDescription" : "Customer Support Representative – Travel & Accommodations. Guide clients through hotel options. Guide clients through accommodation options", "postedDate" : "2026-06-13T17:47:11.739", "createdAt" : "2026-06-13T17:47:11.739", "lastUpdated" : "2026-06-16T00:46:27.731", "ingestTimestamp" : "2026-06-14T22:08:05.154", "mongoId" : "6a2db54d74d8ee00a0c91a51", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 75000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Travel industry", "Training certification guidance" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 2416.215, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c764a74d8ee00a09399d7", "title" : "Customer Support Representative", "company" : "Moab", "industry" : "Product", "salary" : { "min" : 60000.0, "max" : 90000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T02:26:38.788", "fingerprint" : "5d4a55c658903f9d28702454ede4fb84446b47bd4f96bbdd29df7d0b271f662b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/moab/50b8dd3e-dffd-4375-bda9-85c1b69ca14a/application", "externalId" : "50b8dd3e-dffd-4375-bda9-85c1b69ca14a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, JSON, APIs", "professionalSkills" : [ "Bug investigation", "Customer advocacy", "Pattern spotting", "Knowledge base contribution" ], "hardSkillsList" : [ "Bug reproduction", "Evidence gathering", "Timeline translation", "Customer communication" ], "hardSkills" : [ { "name" : "Bug reproduction", "level" : "intermediate" }, { "name" : "Evidence gathering", "level" : "intermediate" }, { "name" : "Timeline translation", "level" : "intermediate" }, { "name" : "Customer communication", "level" : "intermediate" } ], "majorSkills" : "Customer support, Bug investigation, Customer communication", "majorSkillsList" : [ "Customer support", "Bug investigation", "Customer communication" ], "coreResponsibilities" : "Own customer inbox, Triage incoming tickets, Respond quickly and clearly, Investigate bugs end-to-end, Reproduce reported issues, Gather evidence using tooling, Prepare handoff for engineering, Track open bugs, Pull timelines from engineers, Translate engineering updates, Close the loop with customers, Tell customers what happened, Use AI tooling well, Provide feedback on AI tools, Spot patterns in issues, Flag issues to product, Flag issues to engineering, Contribute to knowledge base, Write knowledge base articles", "teamCollaboration" : "Handoff for engineering; Direct line to engineers; Direct line to operations; Flag issues to product; Flag issues to engineering", "domainKnowledge" : "Equipment dealer software; Rental business software; Construction industry; Agriculture industry; Logistics industry; B2B SaaS support; Product-led company; Field-services industry", "domainList" : [ "equipment-dealer-software", "rental-business-software", "construction-industry", "agriculture-industry", "logistics-industry", "b2b-saas-support", "product-led-company", "field-services-industry" ], "domainSpecificKnowledge" : [ "Equipment dealer software", "Rental business software", "Construction industry", "Agriculture industry", "Logistics industry", "B2B SaaS support", "Product-led company", "Field-services industry" ], "toolProficiency" : [ "AI tooling", "Internal tooling", "AI triage agents", "Product knowledge brain", "Query assistants" ], "communicationSkills" : "Written communication; Plain language translation", "documentationSkills" : "Knowledge base contribution", "problemSolvingSkills" : "Investigate bugs; Untangle problems; Root cause analysis", "outcomesObjectives" : "Ensure customers are taken care of; Turn 'something's broken' into 'solved'; Make support investigation faster; Close the loop with customers", "qualificationsBasic" : "Written communication skills, Comfortable working with AI tools, Organized in queue-driven environment, Hold high standard for 'done', Patient and empathetic", "qualificationsPreferred" : "Background in equipment rental, Background in construction, Background in agriculture, Field-services industry background, Experience with Pylon, Experience with Zendesk, Experience with Intercom, Experience with Slack, Experience with Linear, Experience with Jira, Familiarity with reading APIs, Familiarity with JSON, Familiarity with basic SQL, Genuine appetite to learn SQL, Experience at growing company", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT MOAB Moab is building a modern, all-in-one software platform for equipment dealers and rental businesses. The equipment dealer and rental market is a key part of the multi-trillion dollar construction, agriculture, and logistics industries, and is currently underserved by antiquated incumbent software solutions (most of which were founded in the 1980s and 1990s). Our customers run businesses where a missed delivery, a wrong invoice, or a stuck dispatch board costs them real money — sometimes within the hour. They depend on us to keep their day moving, and they depend on the people behind our support inbox to do the same. We’re a small team of energetic, dedicated, and passionate individuals. We value team members who can not only roll up their sleeves to do hands-on work, but also think clearly and creatively about the big picture. At Moab, you’ll find significant room for career growth, fostered by a meritocratic culture that prioritizes individual and team development. ABOUT THE ROLE You’ll spend your day making sure our customers are taken care of — answering questions, untangling problems, and being the voice that turns “something’s broken” into “Moab figured it out.” A substantial portion of your time will be spent investigating bugs. You’ll reproduce reported issues, dig into our internal tools and AI-powered triage agents to gather evidence, and build a clean handoff for engineering when the problem needs code changes. From there, you’ll track the open bug through to resolution — pulling timelines from engineers, translating their updates into plain language, and closing the loop with the customer. You’ll be the customer’s advocate inside Moab, and Moab’s calm, competent face back to the customer. You’ll have a direct line to engineers and operations folks who deeply understand the platform — knowing when to escalate is part of the job, not a weakness. WHAT YOU’LL DO The core of the job: - Own the customer inbox. Triage incoming tickets, respond quickly and clearly, and make sure no customer is left wondering what’s happening with their issue. - Investigate bugs end-to-end. Reproduce the issue, use our internal tooling and AI triage agents to gather evidence, and prepare a clean handoff for engineering when code changes are needed. - Work the queue with engineering. Track open bugs, pull timelines and ETAs from the eng team, and translate “we shipped a fix in orders_v2” into something the customer actually wants to read. - Close the loop with customers. When a bug is fixed, a question is answered, or a workaround is found, you’re the one who tells them — in plain language — what happened and what to expect next. You’ll also: - Use our AI tooling well. We’ve built bug-triage agents, a product knowledge brain, query assistants, and a growing toolkit specifically to make support investigation faster. You’ll be a power user of these tools and a steady source of feedback on how to make them better. - Spot patterns. If three customers hit the same issue this week, you’ll be the first to notice and the one to flag it to product and engineering. - Contribute to our knowledge base. As you answer the same question for the fifth time, write the article that means no one ever has to ask it again. WHAT YOU NEED Background: - We care much more about the type of person you are than where you’ve been. That said, some backgrounds that translate particularly well: - B2B SaaS support for non-technical end users - Customer success at a product-led company - Operations roles where you were the person people came to when something wasn’t working Who you are: - You’re a strong written communicator. You can write a one-paragraph reply that is warm, accurate, and free of jargon — and you can do it twenty times a day without losing the warmth. - You’re genuinely curious about how things work under the hood. You read error messages. You poke at the UI. You’re not afraid of a SQL query, a log file, or a CLI prompt — even if you’re not writing them from scratch yet. - You’re comfortable working with AI tools as part of your daily workflow, and capable of judging when the tool is wrong. You treat AI output as a draft, not a verdict. - You’re organized in a queue-driven environment. You can hold twenty open threads in your head and not drop any of them. When you say you’ll follow up, you follow up. - You hold a high standard for what “done” means. A ticket isn’t closed until the customer is actually taken care of. - You’re patient and empathetic as a default, not as an effort. You understand that when a customer is frustrated, it’s usually because their day is on fire — and you take that seriously. NICE TO HAVES - Background in equipment rental, construction, agriculture, or another field-services industry. If you’ve lived the workflows our customers run, that’s a huge advantage — you’ll have instant credibility in every conversation. - Experience with support platforms like Pylon, Zendesk, or Intercom, and with tools like Slack, Linear, or Jira for cross-functional bug tracking. - Familiarity with reading APIs, JSON, or basic SQL — or the genuine appetite to learn it quickly. You don’t need to write code, but you need to be willing to read it when it helps. - Experience at a growing company where processes were being built at the same time as the work was getting done.", "summaryDescription" : "Customer Support Representative at Moab. Skills: Customer support, Bug investigation, Customer communication. Own customer inbox. Triage incoming tickets", "createdAt" : "2026-06-14T19:21:52.714", "lastUpdated" : "2026-06-16T02:26:38.788", "ingestTimestamp" : "2026-06-14T19:21:52.714", "mongoId" : "6a2c764a74d8ee00a09399d7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60000, "salaryAnnualMax" : 90000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Bug reproduction", "Evidence gathering", "Timeline translation", "Customer communication", "Customer support", "Bug investigation", "Customer advocacy", "Pattern spotting", "Knowledge base contribution", "Equipment dealer software", "Rental business software", "Construction industry", "Agriculture industry", "Logistics industry", "B2B SaaS support", "Product-led company", "Field-services industry", "AI tooling", "Internal tooling", "AI triage agents", "Product knowledge brain", "Query assistants" ], "skillCount" : 22, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1021.1503, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a16411758b93c861e9be548", "title" : "Customer Support Representative", "company" : "Helpware", "salary" : { "min" : 315000.0, "max" : 450000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Support Representative salaries in Cebu City, Philippines, adjusted for the technology industry and company size." }, "location" : "Cebu, PH", "locations" : [ "Cebu", "PH" ], "timestamp" : "2026-06-16T06:39:50.926", "fingerprint" : "cdf56cc1f0626158fa04e9cb2b4b0cb4b90d701cdb303deefc22d49a20fc3b55", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://helpware-inc.breezy.hr/p/5e9f4c8863d6-customer-support-representative", "externalId" : "5e9f4c8863d6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cebu City", "state" : "Cebu", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "10.3285605,123.9008849" } ], "locationText" : "Cebu City, Cebu, Philippines", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to customer needs", "qualificationsBasic" : "First point of contact for customers, Provide excellent customer experience, Handle all incoming requests on chatail", "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: As a Customer Support Representative, you will serve as the first point of contact to customers and must be focused on providing an excellent customer experience at all times. CSR will handle all incoming requests on chat/email Role and Responsibilities:Respond to customer needs", "summaryDescription" : "Customer Support Representative at Helpware. Respond to customer needs", "createdAt" : "2026-06-14T19:41:13.720", "lastUpdated" : "2026-06-16T06:39:50.926", "ingestTimestamp" : "2026-06-14T19:41:13.720", "mongoId" : "6a16411758b93c861e9be548", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 1007.70154, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb01674d8ee00a09d8c36", "title" : "Customer Support Representative", "company" : "ALSO", "industry" : "Commercial", "salary" : { "min" : 20.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle", "locations" : [ "Seattle" ], "timestamp" : "2026-06-15T09:19:16.759", "fingerprint" : "7720d5b129e31c19e86d45c5ce38642333257c6449cf2f4f169ff1cc19e3438f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/ridealso/3cc7872e-f86d-4828-ac7d-8f02a2c6c62d/application", "externalId" : "3cc7872e-f86d-4828-ac7d-8f02a2c6c62d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Product knowledge", "professionalSkills" : [ "Customer support", "Technical troubleshooting", "Problem-solving", "Adaptability", "Multitasking", "Team collaboration", "Attention to detail" ], "hardSkillsList" : [ "Order processing", "Payment processing", "Warranty claims", "Product knowledge", "Technical troubleshooting", "Product maintenance", "Customer feedback analysis" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Order processing", "level" : "intermediate" }, { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Warranty claims", "level" : "intermediate" }, { "name" : "Product knowledge", "level" : "intermediate" }, { "name" : "Technical troubleshooting", "level" : "intermediate" }, { "name" : "Product maintenance", "level" : "intermediate" }, { "name" : "Customer feedback analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Technical troubleshooting, Problem-solving", "majorSkillsList" : [ "Customer support", "Technical troubleshooting", "Problem-solving" ], "coreResponsibilities" : "Handle customer inquiries, Provide pre-sale support, Assess customer needs, Guide customers toward right product, Process orders and payments, Help customers track orders, Manage modifications and cancellations, Process returns and refunds, Maintain professional attitude, Resolve customer complaints, Escalate to supervisor, Apply deep product knowledge, Troubleshoot technical issues, Diagnose mechanical issues, Educate customers on product features, Manage warranty requests, Coordinate with other departments, Communicate customer feedback, Improve offerings, Develop efficiencies, Follow up with customers, Improve customer experience, Develop new ways to engage customers, Create documentation, Create help center articles", "teamCollaboration" : "Coordinate with departments; Communicate customer feedback; Work with colleagues", "domainKnowledge" : "Electric mobility; Small EVs; EVs; E-bikes; Consumer electronics", "domainList" : [ "electric-mobility", "small-evs", "evs", "e-bikes", "consumer-electronics" ], "domainSpecificKnowledge" : [ "Electric mobility", "Small EVs", "EVs", "E-bikes", "Consumer electronics" ], "toolProficiency" : [ "Shopify" ], "communicationSkills" : "Customer inquiries; Pre-sale support; Product education; Customer feedback", "documentationSkills" : "Documentation creation; Help center articles", "innovationCreativity" : "Develop new ways to engage customers", "problemSolvingSkills" : "Troubleshoot technical issues; Diagnose mechanical issues; Resolve customer complaints", "qualificationsBasic" : "Exceptional Communication, Passion for the Product, Technical Troubleshooting, Problem-Solving Skills, Customer-Focused Mindset, Adaptability and Multitasking, Team Collaboration, Attention to Detail", "qualificationsPreferred" : "Experience in fast paced customer support, Experience supporting customers with pre-sale and technical support, Experience working with Shopify, Handle contacts across multiple channels, Create a feedback loop with internal teams", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About ALSO. We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient. ALSO is seeking a Customer Support Representative that is looking to work in a fast-paced start up environment. Customer Support Representatives will be the first point of contact for customers looking to learn more and purchase transcendental products from ALSO. What You Will Do Direct Customer Support - Handle customer inquiries via phone, email, live chat, and social media. - Provide pre-sale support by assessing a customer's needs and guiding them toward the right product and processing orders and payments. - Help customers track orders, manage modifications and cancellations, and process returns and refunds. - Maintain a professional, positive, and empathetic attitude during all interactions. - Manage and resolve customer complaints, escalating to a supervisor when appropriate. Technical and Product Support - Possess and apply deep product knowledge of ALSO’s products to provide solutions. - Troubleshoot and diagnose technical or mechanical issues with ALSO’s products. - Educate customers on product features, benefits, and maintenance. - Manage warranty requests and claims via 3rd party platforms. Internal and Process Improvement Tasks - Coordinate with other departments, such as product, shipping, and sales, to resolve issues. - Communicate customer feedback to internal teams to improve offerings and develop efficiencies. - Proactively follow up with customers to improve their experience. - Develop new ways to engage customers, such as creating new documentation and help center articles. What You Will Bring - Exceptional Communication: Proven ability to communicate clearly, empathetically, and professionally. This includes excellent listening skills to accurately understand and document customer issues. - Passion for the Product: A personal passion for ALSO’s mission and products. - Technical Troubleshooting: Demonstrated ability to learn and apply in-depth product knowledge to diagnose and troubleshoot technical or mechanical issues. - Problem-Solving Skills: Strong critical thinking and problem-solving skills to resolve customer complaints efficiently and effectively. - Customer-Focused Mindset: A natural inclination to put the customer first, prioritizing their satisfaction and overall experience. - Adaptability and Multitasking: The ability to handle a high volume of customer inquiries across multiple channels while remaining calm and composed under pressure. - Team Collaboration: Proven ability to work effectively with colleagues in sales, service, logistics, and product teams to resolve complex customer issues. - Attention to Detail: Excellent organizational skills to maintain accurate records of customer interactions, transactions, and feedback. Preferred - Experience in a fast paced customer support environment with a D2C brand. - Experience supporting customers with pre-sale and technical support that includes EVs, E-bikes, consumer electronics or similar products. - Experience working with Shopify or a similar ecommerce platform. - The ability to handle contacts across multiple channels including email, chat, and voice. - Clear and concise communication skills with the ability to create a strong feedback loop with internal teams. The salary for this position ranges from $20-$27 per hour, depending on experience and qualifications. This position will be 3-5 days a week out of our Seattle based office. Perks and Benefits - Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by Also. with FSA & HSA options. - One Medical membership and dedicated insurance advocates. - Rich fertility and family building benefits with Progyny. - 401(k) match. Why ALSO. We’re passionate about helping the world find a better way to get there—wherever it is you’re headed. We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces. Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges. ", "summaryDescription" : "Customer Support Representative at ALSO. Skills: Customer support, Technical troubleshooting, Problem-solving. Handle customer inquiries. 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This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment. Responsibilities: Assist clients with organizing booking details, dates, preferences, and service selections Provide customer support through email, phone, and messaging in a professional manner Help gather and maintain information needed for reservations and itinerary support Coordinate booking details and follow up with clients as needed Maintain accurate notes, client profiles, and documentation within our systems Respond promptly to client questions and provide helpful guidance Stay informed about available destinations, suppliers, and experience options Support administrative tasks related to planning and booking services Work collaboratively with the team to ensure a smooth and positive client experience Skills & Qualifications: Strong customer service and communication skills Organized, detail-oriented, and comfortable using online tools Ability to work remotely and manage your own schedule Professional, dependable, and proactive No previous experience required — full training is provided What We Provide: Comprehensive training and onboarding Access to booking tools, systems, and resources Flexible remote schedule One-on-one support and continued guidance A positive, team-focused work environment Work Environment: This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.", "summaryDescription" : "Client Support & Travel Booking. Assist clients with organizing booking details. Provide customer support", "postedDate" : "2026-06-12T20:16:43.326", "createdAt" : "2026-06-12T20:16:43.326", "lastUpdated" : "2026-06-15T23:13:45.565", "ingestTimestamp" : "2026-06-14T22:05:03.317", "mongoId" : "6a2cb1a074d8ee00a09ddbc3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 889.281, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7ba874d8ee00a094a89f", "title" : "Government Travel Consultant", "company" : "CI Azumano", "industry" : "Government", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Government Travel Consultant in San Antonio, United States, adjusted for industry and company size." }, "location" : "Virginia Beach, Virginia, United States", "locations" : [ "Virginia Beach", "Virginia", "United States" ], "timestamp" : "2026-06-15T09:59:43.088", "fingerprint" : "78ee3b6738468cd76a157c5c669ff8116dc6b3f03efa94dbbaed03a689b37011", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ciazumano/jobs/4701394005", "externalId" : "4701394005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Antonio", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.4246002,-98.4951405" } ], "locationText" : "San Antonio, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Travel expense management", "Policy implementation", "Technology solutions", "Business intelligence", "Vendor negotiations" ], "hardSkillsList" : [ "Travel booking" ], "hardSkills" : [ { "name" : "Travel booking", "level" : "intermediate" } ], "majorSkills" : "Government travel, Travel arrangements", "majorSkillsList" : [ "Government travel", "Travel arrangements" ], "coreResponsibilities" : "Secure air, car and hotel accommodations, Ensure travel adheres to regulations, Validate accommodation and transportation quality, Maintain queues throughout the day, Initiate cancellation or reservation changes, Notify client agencies of changes, Provide updates to client agencies, Research travel industry changes, Advise client agencies, Maintain professional customer service attitude, Provide quality service, Complete travel arrangements accurately, Recommend value-added services", "domainKnowledge" : "Government travel regulations", "domainList" : [ "government-travel-regulations" ], "domainSpecificKnowledge" : [ "Government travel regulations" ], "communicationSkills" : "Client agency notification", "continuousLearning" : "Professional development opportunities", "specialRequirements" : "On-site at Randolph AFB", "qualificationsBasic" : "High School Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a Government Travel Consultant to support our military customer. This is an on-site position at Randolph AFB outside of San Antonio, TX. The Government Travel Consultant provides professional travel service assistance to specific federal government agencies, as prescribed in active service contracts. Roles and Responsibilities include, but are not limited to: Secure air, car and hotel accommodations for contracted government agencies. Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured. Ensure all queues are maintained throughout the day. Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification. Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel. Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies. Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency Basic Qualifications: High School Diploma or GED Competencies/Job Knowledge Travel industry experience Proactive approach to systems and processes. Working knowledge of WorldSpan and SABRE GDS Written and verbal communication skills Customer service skills Positive attitude Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.", "summaryDescription" : "Government Travel Consultant at CI Azumano. Skills: Government travel, Travel arrangements. Secure air, car and hotel accommodations. Ensure travel adheres to regulations", "postedDate" : "2026-06-14T08:58:25.584", "createdAt" : "2026-06-14T08:58:25.584", "lastUpdated" : "2026-06-15T09:59:43.088", "ingestTimestamp" : "2026-06-14T08:58:25.584", "mongoId" : "6a2c7ba874d8ee00a094a89f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Travel booking", "Government travel", "Travel arrangements", "Travel expense management", "Policy implementation", "Technology solutions", "Business intelligence", "Vendor negotiations", "Government travel regulations" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 882.3149, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7ba874d8ee00a094a8a9", "title" : "Government Travel Consultant", "company" : "CI Azumano", "industry" : "Government", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Government Travel Consultant in Oklahoma City, United States, adjusted for industry and company size." }, "location" : "Virginia Beach, Virginia, United States", "locations" : [ "Virginia Beach", "Virginia", "United States" ], "timestamp" : "2026-06-15T10:14:23.337", "fingerprint" : "27b80714e7919e00f6023112449a4bca0fc57a039c5e33c574dacf78e6dacb4c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ciazumano/jobs/4691864005", "externalId" : "4691864005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Oklahoma City", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.4729886,-97.5170536" } ], "locationText" : "Oklahoma City, Oklahoma, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Travel expense management", "Policy implementation", "Vendor negotiations" ], "hardSkillsList" : [ "Travel booking" ], "hardSkills" : [ { "name" : "Travel booking", "level" : "intermediate" } ], "majorSkills" : "Government travel, Travel arrangements", "majorSkillsList" : [ "Government travel", "Travel arrangements" ], "coreResponsibilities" : "Secure air, car and hotel accommodations, Ensure travel adheres to regulations, Validate accommodation and transportation quality, Maintain all queues, Initiate cancellation or reservation changes, Notify client agencies, Provide updates to client agencies, Research travel industry changes, Advise client agencies, Maintain professional customer service attitude, Provide quality service, Complete travel arrangements accurately, Recommend value-added services", "domainKnowledge" : "Government travel regulations", "domainList" : [ "government-travel-regulations" ], "domainSpecificKnowledge" : [ "Government travel regulations" ], "continuousLearning" : "Professional development opportunities", "specialRequirements" : "On-site at Tinker AFB", "qualificationsBasic" : "High School Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a Government Travel Consultant to support our military customer. This is an on-site position at Tinker AFB in Oklahoma City, OK. The Government Travel Consultant provides professional travel service assistance to specific federal government agencies, as prescribed in active service contracts. Roles and Responsibilities include, but are not limited to: Secure air, car and hotel accommodations for contracted government agencies. Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured. Ensure all queues are maintained throughout the day. Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification. Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel. Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies. Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency Basic Qualifications: High School Diploma or GED Competencies/Job Knowledge Travel industry experience Proactive approach to systems and processes. Working knowledge of WorldSpan and SABRE GDS Written and verbal communication skills Customer service skills Positive attitude Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.", "summaryDescription" : "Government Travel Consultant at CI Azumano. Skills: Government travel, Travel arrangements. Secure air, car and hotel accommodations. Ensure travel adheres to regulations", "postedDate" : "2026-06-14T08:36:17.964", "createdAt" : "2026-06-14T08:36:17.964", "lastUpdated" : "2026-06-15T10:14:23.337", "ingestTimestamp" : "2026-06-14T08:36:17.964", "mongoId" : "6a2c7ba874d8ee00a094a8a9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Travel booking", "Government travel", "Travel arrangements", "Travel expense management", "Policy implementation", "Vendor negotiations", "Government travel regulations" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 881.995, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "69f2d9644c40e2acd188cbfc", "title" : "Technical Customer Support Representative - onsite", "company" : "Embraer", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Technical Customer Support Representative in Columbus, United States, adjusted for the Aerospace industry and company size." }, "location" : "Columbus, OH", "locations" : [ "Columbus", "OH" ], "timestamp" : "2026-06-15T04:59:00.384", "fingerprint" : "29193eb557f1d212cfc8e4256b6f3dce6c70dc9e66885cf40c872001ee4dd00e", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://embraer.breezy.hr/p/b674a38d516f-technical-customer-support-representative-onsite", "externalId" : "b674a38d516f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Technical Customer Support Representative - onsite at Embraer", "createdAt" : "2026-06-14T06:11:45.993", "lastUpdated" : "2026-06-15T04:59:00.384", "ingestTimestamp" : "2026-06-14T06:11:45.993", "mongoId" : "69f2d9644c40e2acd188cbfc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 817.9988, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Aerospace", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d6b2074d8ee00a0bda8da", "title" : "Customer Support Representative", "company" : "Simpro Group", "industry" : "SaaS", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Customer Support Representative in the Technology industry in the United States, with adjustments for seniority and company size." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T01:27:34.611", "fingerprint" : "7d74f798742378896fd62eb531e9ef204299e621a6989f2a3ea4881be8481340", "source" : "workday", "language" : "en", "applyUrl" : "https://simpro.wd3.myworkdayjobs.com/Simpro_External_Careers/job/Miami-Office/Customer-Support-Representative_JR102039", "externalId" : "JR102039", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Relationship building", "Time management", "Organizational skills" ], "coreResponsibilities" : "Handle inbound customer support queries, Address support inquiries, Address software-related issues, Uphold customer service standards, Ensure interaction is customer-centric, Ensure interaction is empathetic, Exceed customer expectations, Provide positive customer experience, Ensure first contact response, Ensure first contact resolution, Develop expertise relative to Product suite, Create case documents, Update case documents, Maintain records of customer interactions, Maintain records of issue resolutions, Identify technical issues with software, Report technical issues, Provide necessary information for resolution", "domainKnowledge" : "Cloud based technologies; Cloud based systems", "domainList" : [ "cloud-based-technologies", "cloud-based-systems" ], "domainSpecificKnowledge" : [ "Cloud based technologies", "Cloud based systems" ], "toolProficiency" : [ "Knowledge base articles" ], "communicationSkills" : "Professional engagement", "documentationSkills" : "Create case documents; Update case documents", "continuousLearning" : "Diverse training; Internal networking opportunities", "problemSolvingSkills" : "Troubleshooting abilities", "outcomesObjectives" : "Address inquiries timely; Address inquiries effectively; Address issues timely; Address issues effectively; Resolve non-complex queries within targets", "qualificationsBasic" : "Demonstrates understanding of supported product, Demonstrates troubleshooting abilities, Able to utilize knowledge base articles", "qualificationsPreferred" : "Understanding of trades industries, Insight into trades industries, Good understanding of cloud based technologies, Good understanding of cloud based systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Job Context** The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. **What You’ll Do** * Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support. * Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive and memorable customer experience in every interaction. * Ensure first contact response and resolution for non-complex customer queries is within defined targets. * Develop expertise relative to the Product suite you support. * Create and update case documents based on the information identified during troubleshooting, maintaining thorough records of customer interactions and issue resolutions. * Proactively identify technical issues with the software and accurately report them through our internal escalation channels to our Sr.CSRs, ensuring that they receive the necessary information to address and resolve these issues promptly. * This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. **What You’ll Bring** * Excellent communication and relationship building skills. * A polite and friendly telephone manner. * An eagerness and enthusiasm to learn, along with the ability to learn quickly. * Good time management and organizational skills. * Upbeat and proactive can-do attitude. * Ability to demonstrates an understanding of supported product/suite of focus and can explain how configurations affect results. * Able to demonstrate troubleshooting abilities by grasping the situation and knowing what part of the application is the likely root cause (profiles, settings, actions/workflows). * Able to utilize knowledge base articles. * An understanding or insight into trades industries would be advantageous. * A good understanding of cloud based technologies and systems would be advantageous. **What We Can Offer You** * Responsible Time Off * Comprehensive medical, dental, vision package with 100% employer paid options * Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD and Disability Insurance available to purchase. * Wellness Challenge App, Diabetes Prevention App, and Health Hub App * 401k/Retirement Plan with 6% employer match * Generous Parental Leave Program * Paid Volunteer Leave Days * Public Holiday Exchange Scheme * Talent Referral Program – get rewarded for referring a friend to join our team! * Diverse training & internal networking opportunities across all of our product lines * Opportunities for career progression and development * Service recognition awards * [ _Click here_](https://www.simprogroup.com/uk/company/careers) to find out more about working at Simpro Group! **Our Core Values** **We Are One Team** **We Are Customer Centric** **We Are Growth Minded** **We Are Accountable** **We Celebrate Success** Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor. If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume. ***Please note, no agencies will be accepted in the recruitment of this role.**", "summaryDescription" : "Customer Support Representative at Simpro Group. Handle inbound customer support queries. Address support inquiries", "postedDate" : "2026-06-10T18:54:53.141", "createdAt" : "2026-06-14T18:54:53.127", "lastUpdated" : "2026-06-16T01:27:34.611", "ingestTimestamp" : "2026-06-14T18:54:53.127", "mongoId" : "6a2d6b2074d8ee00a0bda8da", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://simpro.wd3.myworkdayjobs.com/Simpro_External_Careers/job/Miami-Office/Customer-Support-Representative_JR102039", "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Relationship building", "Time management", "Organizational skills", "Cloud based technologies", "Cloud based systems", "Knowledge base articles" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 816.8982, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2db54d74d8ee00a0c91a3e", "title" : "Customer Service Representative – Hotel Bookings", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Maryland", "locations" : [ "Maryland" ], "timestamp" : "2026-06-16T00:25:24.291", "fingerprint" : "2303ea71a1b1b94f658ed6fa018dada7d8d79c8a2eae5b561929f6e1cd5ccd73", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/b555619b-fe13-4880-94ba-a07f18e9a8dd/apply", "externalId" : "b555619b-fe13-4880-94ba-a07f18e9a8dd", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Maryland", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Maryland, United States", "coreResponsibilities" : "Assist clients in selecting hotel accommodations, Assist clients in booking hotel accommodations, Provide accurate information on hotel amenities, Provide accurate information on hotel pricing, Provide accurate information on hotel availability, Respond promptly to client inquiries, Respond professionally to client inquiries, Maintain accurate records of client interactions, Maintain accurate records of bookings, Collaborate with team members, Stay updated on hotel offerings, Stay updated on travel trends, Stay updated on industry changes, Attend virtual training sessions, Attend team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends; Hotel offerings", "domainList" : [ "hotel-accommodations", "travel-trends", "hotel-offerings" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "communicationSkills" : "Client inquiries", "continuousLearning" : "Virtual training sessions; Industry resources", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Remote Customer Service Representative – Hotel Bookings About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service Representative – Hotel Bookings. Assist clients in selecting hotel accommodations. Assist clients in booking hotel accommodations", "postedDate" : "2026-06-13T17:43:30.877", "createdAt" : "2026-06-13T17:43:30.877", "lastUpdated" : "2026-06-16T00:25:24.291", "ingestTimestamp" : "2026-06-14T22:11:52.942", "mongoId" : "6a2db54d74d8ee00a0c91a3e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 803.47687, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c96f574d8ee00a0990e91", "title" : "Product Support Representative", "company" : "Monroe Tractor", "salary" : { "min" : 50000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Canandaigua, New York, United States", "locations" : [ "Canandaigua", "New York", "United States" ], "timestamp" : "2026-06-15T22:02:40.786", "fingerprint" : "0b18990e50ea209232ab64309ecf22121d5ceba845ceda9ce76c9ed6157748f7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/monroetractor/jobs/4926278008", "externalId" : "4926278008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Canandaigua", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.8506820,-77.3191454" } ], "locationText" : "Canandaigua, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Customer service", "Problem solving" ], "majorSkills" : "Customer support, Product knowledge", "majorSkillsList" : [ "Customer support", "Product knowledge" ], "coreResponsibilities" : "Provide product support to customers, Troubleshoot customer issues, Process customer orders, Maintain customer records, Assist with sales efforts, Provide product demonstrations", "teamCollaboration" : "Sales team; Service department", "domainKnowledge" : "Agricultural equipment", "domainList" : [ "agricultural-equipment" ], "domainSpecificKnowledge" : [ "Agricultural equipment" ], "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "5+ years of experience in a customer-facing role, High school diploma or GED", "qualificationsPreferred" : "Associate's degree or higher, Experience with agricultural equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business! The Product Support Representative (PSR) is an experienced OUTSIDE SALES representative in the heavy equipment industry. You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs. Qualifications Prior experience in the heavy equipment construction and/or agriculture industry. Previous sales experience is required. Strong independent work ethic. Able to work within a team environment to achieve individual as well as branch goals. Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers. Clear and concise communications. A strong sense of urgency, managing time well. Proficient computer technology skills to utilize company-authorized software, internet, email, etc. Responsibilities Assist customers by asking questions and listening carefully to their responses. Explain product performance, application, and benefits to customers. Resolve customer product issues. Address any customer complaints or concerns and come up with acceptable solutions. Successfully increase profit and productivity in parts and service market shares. Benefits Medical, Dental & Vision Insurance Health Savings Account (Employer + Employee Contributions) Accident & Disease Insurance 401K Plan + Match Competitive Paid time off Policy Short/Long Term Disability Annual Reviews Base + Incentive Bonus Plans Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. #IND123 This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you. Pay Transparency $50,000—$55,000 USD", "summaryDescription" : "Product Support Representative at Monroe Tractor. Skills: Customer support, Product knowledge. Provide product support to customers. Troubleshoot customer issues", "postedDate" : "2026-06-14T20:59:43.204", "createdAt" : "2026-06-14T20:59:43.204", "lastUpdated" : "2026-06-15T22:02:40.786", "ingestTimestamp" : "2026-06-14T20:59:43.204", "mongoId" : "6a2c96f574d8ee00a0990e91", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryAnnualMax" : 55000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Customer support", "Product knowledge", "Customer service", "Problem solving", "Agricultural equipment", "Microsoft Office Suite" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 802.2788, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a74f474d8ee00a0656191", "title" : "Government Travel Consultant", "company" : "Seneca Holdings", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Government Travel Consultant in San Antonio, United States, adjusted for the government industry." }, "location" : "Virginia Beach, Virginia, United States", "locations" : [ "Virginia Beach", "Virginia", "United States" ], "timestamp" : "2026-06-14T03:54:40.631", "fingerprint" : "7deb76d9057c628b8a4f2a5eeb3d0ad6d9746698bc4ee7cc4346ffdd4f3ce13b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://senecaholdings.com/jobs/?gh_jid=4701395005", "externalId" : "4701395005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Antonio", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.4246002,-98.4951405" } ], "locationText" : "San Antonio, Texas, United States", "minimumEducation" : "High School", "technicalSkills" : "WorldSpan, SABRE GDS", "professionalSkills" : [ "Travel service assistance", "Government travel regulations", "Value-added services" ], "hardSkillsList" : [ "Travel arrangement", "Reservation change processes" ], "softSkillsList" : [ "Customer service" ], "hardSkills" : [ { "name" : "Travel arrangement", "level" : "intermediate" }, { "name" : "Reservation change processes", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer service" } ], "majorSkills" : "Government travel, Travel arrangements, Customer service", "majorSkillsList" : [ "Government travel", "Travel arrangements", "Customer service" ], "coreResponsibilities" : "Secure air, car and hotel accommodations, Ensure travel adheres to regulations, Validate quality of accommodation, Validate quality of transportation, Maintain queues throughout the day, Initiate cancellation processes, Initiate reservation change processes, Notify client agencies of changes, Provide updates to client agencies, Research travel industry changes, Research travel industry trends, Research travel industry offerings, Advise client agencies, Maintain professional attitude, Maintain professional demeanor, Provide quality service, Complete travel arrangements accurately, Recommend value-added services", "domainKnowledge" : "Government travel regulations", "domainList" : [ "government-travel-regulations" ], "domainSpecificKnowledge" : [ "Government travel regulations" ], "toolProficiency" : [ "WorldSpan", "SABRE GDS" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Research travel industry changes", "outcomesObjectives" : "Timely completion of travel; Accurate completion of travel", "qualificationsBasic" : "High School Diploma or GED, Travel industry experience, WorldSpan and SABRE GDS, Written communication skills, Verbal communication skills, Customer service skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "CI Azumano is seeking a Government Travel Consultant to support our military customer. This is an on-site position at Randolph AFB outside of San Antonio, TX. The Government Travel Consultant provides professional travel service assistance to specific federal government agencies, as prescribed in active service contracts. Roles and Responsibilities include, but are not limited to: Secure air, car and hotel accommodations for contracted government agencies. Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured. Ensure all queues are maintained throughout the day. Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification. Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel. Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies. Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency Basic Qualifications: High School Diploma or GED Competencies/Job Knowledge Travel industry experience Proactive approach to systems and processes. Working knowledge of WorldSpan and SABRE GDS Written and verbal communication skills Customer service skills Positive attitude Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.", "summaryDescription" : "Government Travel Consultant at Seneca Holdings. Skills: Government travel, Travel arrangements, Customer service. Secure air, car and hotel accommodations. Ensure travel adheres to regulations", "postedDate" : "2026-06-11T20:48:24.414", "createdAt" : "2026-06-11T20:48:24.414", "lastUpdated" : "2026-06-14T03:54:40.631", "ingestTimestamp" : "2026-06-11T20:48:24.414", "mongoId" : "6a2a74f474d8ee00a0656191", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Travel arrangement", "Reservation change processes", "Customer service", "Government travel", "Travel arrangements", "Travel service assistance", "Government travel regulations", "Value-added services", "WorldSpan", "SABRE GDS" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "ci-azumano---government-travel", "dataQualityScore" : 0.7777778, "_score" : 797.17993, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c96f574d8ee00a0990e85", "title" : "Product Support Representative", "company" : "Monroe Tractor", "salary" : { "min" : 38000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Batavia, New York, United States", "locations" : [ "Batavia", "New York", "United States" ], "timestamp" : "2026-06-16T01:27:00.938", "fingerprint" : "a7b1fddd598e00e780ae57666026be22870659ff117d058fcc2c0d74d0789cf3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/monroetractor/jobs/5149418008", "externalId" : "5149418008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Batavia", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.9980144,-78.1875515" } ], "locationText" : "Batavia, New York, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Customer service", "Problem-solving", "Time management" ], "hardSkillsList" : [ "Data entry", "Typing skills" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing skills", "level" : "intermediate" } ], "majorSkills" : "Customer support, Product knowledge", "majorSkillsList" : [ "Customer support", "Product knowledge" ], "coreResponsibilities" : "Provide excellent customer service, Answer customer inquiries, Process customer orders, Troubleshoot customer issues, Maintain customer records, Assist sales team, Process payments, Handle customer complaints", "teamCollaboration" : "Sales team", "domainKnowledge" : "Automotive industry", "domainList" : [ "automotive-industry" ], "domainSpecificKnowledge" : [ "Automotive industry" ], "toolProficiency" : [ "CDK Global software" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Product training", "problemSolvingSkills" : "Troubleshooting", "outcomesObjectives" : "Resolve customer issues efficiently; Ensure customer satisfaction", "qualificationsBasic" : "High school diploma or GED, 1 year of customer service experience, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Associate's degree, Experience in the automotive industry, Experience with CDK Global software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business! The Product Support Representative (PSR) is an experienced OUTSIDE PARTS SALES representative in the heavy equipment industry. You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs. Qualifications Prior experience in the heavy equipment construction and/or agriculture industry. Previous sales experience is required. Strong independent work ethic. Able to work within a team environment to achieve individual as well as branch goals. Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers. Clear and concise communications. A strong sense of urgency, managing time well. Proficient computer technology skills to utilize company-authorized software, internet, email, etc. Responsibilities Assist customers by asking questions and listening carefully to their responses. Explain product performance, application, and benefits to customers. Resolve customer product issues. Address any customer complaints or concerns and come up with acceptable solutions. Successfully increase profit and productivity in parts and service market shares. Benefits Medical, Dental & Vision Insurance Health Savings Account (Employer + Employee Contributions) Accident & Disease Insurance 401K Plan + Match Competitive Paid time off Policy Short/Long Term Disability Annual Reviews Bonus Incentive Plans Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you. Pay Transparency $38,000—$42,000 USD", "summaryDescription" : "Product Support Representative at Monroe Tractor. Skills: Customer support, Product knowledge. Provide excellent customer service. Answer customer inquiries", "postedDate" : "2026-06-14T18:39:56.022", "createdAt" : "2026-06-14T18:39:56.022", "lastUpdated" : "2026-06-16T01:27:00.938", "ingestTimestamp" : "2026-06-14T18:39:56.022", "mongoId" : "6a2c96f574d8ee00a0990e85", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Typing skills", "Customer support", "Product knowledge", "Customer service", "Problem-solving", "Time management", "Automotive industry", "CDK Global software" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 791.9276, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c96f574d8ee00a0990e98", "title" : "Product Support Representative", "company" : "Monroe Tractor", "salary" : { "min" : 40000.0, "max" : 50000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Grove City, Pennsylvania, United States", "locations" : [ "Grove City", "Pennsylvania", "United States" ], "timestamp" : "2026-06-16T03:49:36.189", "fingerprint" : "e5bc21f1b2c0a502bc294819f8ccf111682b1952c309e6996111cb779bf0f705", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/monroetractor/jobs/5135821008", "externalId" : "5135821008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Grove City", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.1579008,-80.0886631" } ], "locationText" : "Grove City, Pennsylvania, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Customer service", "Problem-solving", "Time management" ], "hardSkillsList" : [ "Data entry", "Typing" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing", "level" : "intermediate" } ], "majorSkills" : "Customer service, Product knowledge", "majorSkillsList" : [ "Customer service", "Product knowledge" ], "coreResponsibilities" : "Provide product support to customers, Answer customer inquiries, Troubleshoot product issues, Process customer orders, Maintain customer records, Escalate complex issues, Follow communication guidelines", "teamCollaboration" : "Sales team; Service department", "domainKnowledge" : "Tractor parts; Equipment maintenance", "domainList" : [ "tractor-parts", "equipment-maintenance" ], "domainSpecificKnowledge" : [ "Tractor parts", "Equipment maintenance" ], "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Product training", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "outcomesObjectives" : "Resolve customer issues efficiently; Maintain high customer satisfaction; Accurate record keeping", "qualificationsBasic" : "High school diploma or GED, 1 year of customer service experience, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Associate's degree, Experience in the automotive industry, Bilingual abilities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business! The Product Support Representative (PSR) is an experienced OUTSIDE PARTS SALES representative in the heavy equipment industry. You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs. Qualifications Prior experience in the heavy equipment construction and/or agriculture industry. Previous sales experience is required. Strong independent work ethic. Able to work within a team environment to achieve individual as well as branch goals. Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers. Clear and concise communications. A strong sense of urgency, managing time well. Proficient computer technology skills to utilize company-authorized software, internet, email, etc.. Responsibilities Assist customers by asking questions and listening carefully to their responses. Explain product performance, application, and benefits to customers. Resolve customer product issues. Address any customer complaints or concerns and come up with acceptable solutions. Successfully increase profit and productivity in parts and service market shares. Benefits Medical, Dental & Vision Insurance Health Savings Account (Employer + Employee Contributions) Accident & Disease Insurance 401K Plan + Match Competitive Paid time off Policy Short/Long Term Disability Annual Reviews Bonus Incentive Plans Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you. Pay Transparency $40,000—$50,000 USD", "summaryDescription" : "Product Support Representative at Monroe Tractor. Skills: Customer service, Product knowledge. Provide product support to customers. Answer customer inquiries", "postedDate" : "2026-06-14T21:48:39.151", "createdAt" : "2026-06-14T21:48:39.151", "lastUpdated" : "2026-06-16T03:49:36.189", "ingestTimestamp" : "2026-06-14T21:48:39.151", "mongoId" : "6a2c96f574d8ee00a0990e98", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 50000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Typing", "Customer service", "Product knowledge", "Problem-solving", "Time management", "Tractor parts", "Equipment maintenance", "Microsoft Office Suite" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 789.93463, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc2cd74d8ee00a0a07792", "title" : "Travel Manager", "company" : "Solidgate", "industry" : "People & Recruitment", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "UAH", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Travel Manager in FinTech in Ukraine, adjusted for seniority and industry." }, "location" : "Ukraine", "locations" : [ "Ukraine" ], "timestamp" : "2026-06-15T06:22:43.495", "fingerprint" : "7def47c7ad28a0185e722f2710e4e2dc74201a1b2f6e61a7eeb02a1d6f9604c4", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/solidgate/32727e5a-557f-426c-b954-09ad30b04bf0/application", "externalId" : "32727e5a-557f-426c-b954-09ad30b04bf0", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ukraine", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Ukraine", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Visa support", "Itinerary design", "Trip record maintenance", "Per diem data" ], "hardSkills" : [ { "name" : "Visa support", "level" : "intermediate" }, { "name" : "Itinerary design", "level" : "intermediate" }, { "name" : "Trip record maintenance", "level" : "intermediate" }, { "name" : "Per diem data", "level" : "intermediate" } ], "majorSkills" : "Travel logistics, Operational coordination, Vendor management", "majorSkillsList" : [ "Travel logistics", "Operational coordination", "Vendor management" ], "coreResponsibilities" : "Process business trip requests, Handle visa support, Design team building itineraries, Design entertainment itineraries, Find smartest routes, Fix issues abroad, Maintain trip records, Maintain per diem data, Improve internal travel guidelines", "teamCollaboration" : "Cross-functional teams; Internal teams", "domainKnowledge" : "Domestic travel policies; International travel policies", "domainList" : [ "domestic-travel-policies", "international-travel-policies" ], "domainSpecificKnowledge" : [ "Domestic travel policies", "International travel policies" ], "toolProficiency" : [ "Booking systems", "Airline websites", "Travel search tools" ], "documentationSkills" : "Trip records", "continuousLearning" : "Courses; Conferences", "innovationCreativity" : "New approaches", "problemSolvingSkills" : "Solutions-focused", "qualificationsBasic" : "Hands-on experience with booking systems, Experience with airline websites, Experience with travel search tools, Build impressive itineraries, Understand travel policies, Catch details others miss, Own your work fully, Stay structured, Solutions-focused when things move fast, Communicate in English Intermediate level", "rawDescription" : "OUR MISSION AND VISION At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world. We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board. We're building the #1 payment orchestrator in the world — and the names behind us prove it. Clients include Bolt, Ajax, Nova Post, MEGOGO. Trusted by giants like J.P. Morgan. Ranked #2 in the \"Employer of the Year 2026\" award by Forbes Ukraine. ABOUT THE ROLE We're looking for a Travel & Administrative Coordinator to own everything that keeps our people moving — literally. We're growing fast. Our teams fly, drive, and cross borders constantly — and someone needs to make sure every single trip runs without a hitch. From a solo business flight to an international offsite for 50 people. No last-minute chaos. No dropped balls. No unnecessary load on the teams. People focus on closing deals and building product — logistics is your domain, own it. WHAT YOU’LL OWN - Process individual and group business trip requests — flights, hotels, transfers — fast and right - Handle visa support when needed - Design international team building and entertainment itineraries that leave the team with a WOW effect - Find the smartest routes for complex, multi-city business trips - Be the go-to when something goes wrong abroad — accommodation, delays, border issues — and fix it - Maintain clean trip records and per diem data - Improve internal travel guidelines alongside the team YOU’RE A GREAT FIT IF YOU - Have real hands-on experience with booking systems, airline websites, and travel search tools - Know how to build itineraries that leave people genuinely impressed - Understand domestic and international travel policies - Catch details others miss and own your work fully - Stay structured and solutions-focused when things move fast - Communicate in English at Intermediate level or above WHY SOLIDGATE? Real ownership. You're not executing someone else's travel spreadsheet — you're the person who sets the bar for how Solidgate moves. Your decisions shape the experience of every trip, every team building, every cross-border move we make. Your ideas land. See a smarter way to do things? Say it. We actually test new approaches and give you the space to run with what works. The work is visible. When a team lands smoothly, when an offsite hits different, when someone gets home despite a cancelled flight — that's you. People notice. Grow with us. As Solidgate expands across Europe, so does the complexity and scope of this role. You're not capped. Energetic team. Curious colleagues from across Europe, flat communication, no politics. \uD83D\uDC8C The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun. TOMORROW’S FINTECH NEEDS YOUR MINDSET. COME BUILD IT WITH US. \uD83E\uDEC2 Know top talent? We’re always on the lookout. Refer someone https://jobs.ashbyhq.com/solidgate/form/external-referral-program for our role, and if they get hired, there’s a bonus waiting for you — simple as that.", "summaryDescription" : "Travel Manager at Solidgate. Skills: Travel logistics, Operational coordination, Vendor management. Process business trip requests. Handle visa support", "createdAt" : "2026-06-13T21:40:00.103", "lastUpdated" : "2026-06-15T06:22:43.495", "ingestTimestamp" : "2026-06-13T21:40:00.103", "mongoId" : "6a2cc2cd74d8ee00a0a07792", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Visa support", "Itinerary design", "Trip record maintenance", "Per diem data", "Travel logistics", "Operational coordination", "Vendor management", "Process management", "Cross-functional coordination", "Stakeholder management", "Resource planning", "Continuous improvement", "Domestic travel policies", "International travel policies", "Booking systems", "Airline websites", "Travel search tools" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 786.994, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d6a4674d8ee00a0bd6890", "title" : "Call Centre - Customer Support Representative (VQ326G)", "company" : "Intrum", "industry" : "Financial Services", "salary" : { "min" : 22000.0, "max" : 27000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Support Representative in Glasgow, United Kingdom, adjusted for the Financial Services industry and company size." }, "location" : "Glasgow", "locations" : [ "Glasgow", "United Kingdom" ], "timestamp" : "2026-06-15T22:40:44.481", "fingerprint" : "33ec4893ef6118e9194b3751abd6788aeb12150c0716d1a54cbdb32457e526d1", "source" : "workday", "language" : "en", "applyUrl" : "https://intrum.wd3.myworkdayjobs.com/External/job/Glasgow/Call-Centre---Customer-Support-Representative--VQ326G-_R9762-1", "externalId" : "R9762", "industryFunction" : { }, "locationPoint" : "43.43456,-124.21122", "structuredLocations" : [ { "city" : "Glasgow", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "55.8611550,-4.2501687" } ], "locationText" : "Glasgow, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Financial product knowledge" ], "hardSkills" : [ { "name" : "Financial product knowledge", "level" : "intermediate" } ], "majorSkills" : "Customer support, Financial solutions", "majorSkillsList" : [ "Customer support", "Financial solutions" ], "coreResponsibilities" : "Speak with customers about financial situation, Provide tailored solutions, Provide affordable repayment plan, Make calls to customers, Receive calls from customers, Manage customer accounts, Investigate customer debt details, Provide personalised service, Provide customer focused service, Be transparent, Deliver tailored solutions, Reduce overall customer debt, Ensure delivery of Consumer Duty, Ensure compliance with Consumer Duty, Drive fair outcomes for customers", "teamCollaboration" : "Build relationships with team", "domainKnowledge" : "Financial difficulty; Consumer Duty regulation; Financial products; Financial solutions", "domainList" : [ "financial-difficulty", "consumer-duty-regulation", "financial-products", "financial-solutions" ], "domainSpecificKnowledge" : [ "Financial difficulty", "Consumer Duty regulation", "Financial products", "Financial solutions" ], "communicationSkills" : "Communicate confidently; Communicate effectively; Communicate clearly", "documentationSkills" : "Accurately reflecting conversations", "continuousLearning" : "Structured training; Continuous training; Weekly coaching; Personal development; Progression opportunities", "problemSolvingSkills" : "Investigating detail", "specialRequirements" : "Office based during induction, Office based for initial months", "outcomesObjectives" : "Achieve best outcome for customers", "qualificationsBasic" : "Customer Service experience, Excellent communication skills, Ability to help customers, Able to use different systems, Accurately reflecting conversations, Able to deal with sensitive conversations, Able to deal with challenging conversations, Able to deal with complaints, Resilience to bounce back, Good numeracy skills, English literacy skills", "qualificationsPreferred" : "Previous call centre experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. **Make a very, very, very good career move.** Time for a change? We think so too. It’s why at Intrum, every day is dedicated to making a difference. For our clients. For their customers. For the society we all share. And for the careers and ambitions of everyone who joins us. We’re looking for **Customer Support Representatives** who truly reflect our values—people who approach every interaction with empathy, integrity, and a commitment to doing what’s right for the customer. In this role, you’ll support customers who are looking for clarity, reassurance, and helpful guidance, and your ability to listen with patience and respond with care will make a meaningful difference. You don’t need previous call centre experience—we understand that strong customer service skills can be gained across many different industries. What matters most is your friendly approach and ability to communicate confidently and effectively. **What you’ll do:** * Day to day you will speak with customers who could be experiencing financial difficulty about their financial situation and provide tailored solutions, such as an affordable repayment plan. * Make and receive calls to/from Customers, managing a variety of customer accounts such as car finance, bank accounts, credit cards, loans, catalogues, mortgages and mobile phone and investigating the detail in regard to customers debt. * Provide personalised and customer focused service by being transparent and delivering tailored solutions for each customer to reduce overall customer debt. * Responsible for ensuring the delivery and compliance with all outcomes and activities held within the Consumer Duty regulation, driving fair outcomes for customers * **Work 40 hours per week. You will be scheduled for a range of shifts during our operating hours: Our current operating hours are Monday to Friday from 08:00 to 19.00, and Saturdays from 08:00 to 14:00. Shift patterns and rotations will vary depending on the campaign you are assigned to.** * **Easily commute to our Glasgow office, this role is hybrid working in this location. You will be office based for the duration of your induction (Circa 8 weeks) and for a period of time after. Which gives you time to build relationships with the team and gain confidence in your role before remote working. So, expect to be office based after your induction initially for a few months, we will discuss individually with you when you are confident to commence hybrid working.** **What we 're looking for:** * Fantastic with people after all you will be our first point of contact for our customers and play a key role in providing the help, support and empathy needed to achieve the best outcome. * Positive attitude, self-motivated, enthusiastic individuals, who are ready to make a real difference. * Customer Service experience, whether that's face to face or in a call centre environment. We're interested in your excellent communication skills and ability to help customers. * Enjoy making decisions and connecting with people from all walks of life. * Able to use different systems, accurately reflecting conversations, and the outcome. * Able to deal with sensitive/challenging conversations along with complaints and have the resilience to bounce back from them. * Good numeracy and English literacy skills to help break down some of the complexities around financial products and solutions so you can communicate clearly with customers. **Interested? We thought you would be! But there’s more!** **What we offer** : At Intrum we offer not only a challenging and rewarding career but also: * **Lifestyle** : **Competitive starting base salary of £28,163.20****with OTE up to £32,387.68 (bonus paid monthly, subject to performance).** 33 days holiday including bank holidays, with the ability to buy more/sell back. You can participate in gadget schemes. Access to a contributory workplace pension scheme. An extra day to celebrate your birthday. Fantastic hybrid work pattern where you can work a mixture of home and office. **Opportunities to grow** : Structured and continuous training, weekly coaching for your personal development/progression, and employee recognition programmes to help you grow in your career. * **Health** : Access to private medical insurance, life assurance, and more. * **Wellbeing** : Discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme. Sociable working hours breakfast and snacks provided in the office. * **Supportive, open and value-driven culture** : Ethics. Dedication. Solutions. Empathy. Our values aren’t just words hanging in the reception. They guide us all on a daily basis. It’s what makes our culture inclusively open, inspiringly supportive and rich in diverse perspectives. It’s why Intrum is a natural home for people ready to make a difference. And it’s why people like you recognise this is the place to do just that. **What to expect at our Virtual Hiring Event** We like to keep things simple, while at the same time ensuring the fit is right for you. * At our hiring event, you’ll get to learn more about us as a business and get to meet one of the recruitment team. * We’ll complete a short telephone interview with you to learn more about you and what skills and experience you have. We’ll also cover some more details about the role and hours. * If successful at this stage, you will then be booked for a video interview with one of our Team Managers for a competency-based interview. * We will then be back in contact with you, usually within 24 hours, to gather your thoughts and provide feedback. Successful applicants can also expect to receive a job offer at this stage. **About Intrum** : **Enabling financial health for people, businesses, and society.** Intrum is Europe’s leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability. With a strong presence across 20 markets, we combine local expertise with global reach to drive sustainable financial solutions. With 9,000 dedicated employees, we work every day to create sustainable financial solutions. At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth. **At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.** **If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact Intrum Talent Acquisition team via[recruitmentuk@intrum.co.uk](mailto:recruitmentuk@intrum.co.uk) ****as soon as possible before the closing date to discuss your needs.** We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening. You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances, and any outstanding debt will be considered on a case-by-case basis. **How to apply:** If this role feels like the right fit and you’re ready to take the next step, simply submit your English CV using the “Apply” button. Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!", "summaryDescription" : "Call Centre - Customer Support Representative (VQ326G) at Intrum. Skills: Customer support, Financial solutions. Speak with customers about financial situation. Provide tailored solutions", "postedDate" : "2026-06-13T21:54:11.617", "createdAt" : "2026-06-14T21:54:11.606", "lastUpdated" : "2026-06-15T22:40:44.481", "ingestTimestamp" : "2026-06-14T21:54:11.606", "mongoId" : "6a2d6a4674d8ee00a0bd6890", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://intrum.wd3.myworkdayjobs.com/External/job/Glasgow/Call-Centre---Customer-Support-Representative--VQ326G-_R9762-1", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Financial product knowledge", "Customer support", "Financial solutions", "Customer service", "Financial difficulty", "Consumer Duty regulation", "Financial products" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 786.98444, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2af60274d8ee00a073b13a", "title" : "Accounting Representative, Team Travel", "company" : "Great Park Ice", "industry" : "Sports and Entertainment", "salary" : { "min" : 27.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Irvine", "locations" : [ "Irvine", "United States of America" ], "timestamp" : "2026-06-14T19:53:30.387", "fingerprint" : "0886ff010bd447dc15d756796ac581cf029658346f3313d22fa2516dc29c6d9f", "source" : "workday", "language" : "en", "applyUrl" : "https://anaheimducks.wd5.myworkdayjobs.com/GP/job/Irvine/Accounting-Representative--Team-Travel_R-2026-247-1", "externalId" : "R-2026-247", "industryFunction" : { }, "locationPoint" : "55.6194,-4.65508", "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School Diploma or Equivalent", "experienceMinYears" : 2, "technicalSkills" : "Microsoft Office, Excel", "professionalSkills" : [ "Accounting Software", "General Ledger" ], "hardSkillsList" : [ "Data Entry", "Bank Reconciliations", "Financial Analysis" ], "softSkillsList" : [ "Customer-service oriented", "Independent thinker", "Integrity" ], "hardSkills" : [ { "name" : "Data Entry", "level" : "intermediate" }, { "name" : "Bank Reconciliations", "level" : "intermediate" }, { "name" : "Financial Analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer-service oriented" }, { "name" : "Independent thinker" }, { "name" : "Integrity" } ], "majorSkills" : "Club Team Travel, Club Team Accounting", "majorSkillsList" : [ "Club Team Travel", "Club Team Accounting" ], "coreResponsibilities" : "Facilitate opening of checking accounts, Monitor travel requests reimbursements, Confirm teams have proper back up, Adhere to club travel policy, Review club team checking accounts, Support club team managers, Perform data entry, Reconcile monthly team bank accounts, Provide ad hoc analysis, Upload schedule based on game, Monitor and review time punches, Coordinate TCR adjustments, Perform other duties and projects", "teamCollaboration" : "Working independently; Team setting", "domainKnowledge" : "Club Travel Policy", "domainList" : [ "club-travel-policy" ], "domainSpecificKnowledge" : [ "Club Travel Policy" ], "toolProficiency" : [ "QuickBooks" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Initiate ideas; Execute ideas", "specialRequirements" : "Flexible schedule, Work nights, Work weekends, Work holidays", "qualificationsBasic" : "2+ Years Experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "# **A great experience starts with you!** Great Park Ice aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization. Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! **Job Title:** Accounting Representative, Team Travel Pay Details: The starting hourly rate for this position is $27.00 per hour. **_Summary of Position_** This position is responsible for support of club team travel, club team accounting, and for serving as the ABI approver for A/B/BB coaches. **_Responsibilities_** * Facilitate the opening of all checking accounts for all travel teams * Monitor travel requests reimbursements * Confirm teams have proper back up and adhere to the club travel policy * Review and support club team managers with team checking accounts * Perform data Entry into QuickBooks Accounting Software * Reconcile monthly team bank accounts * Provide ad hoc analysis by teams (i.e. revenue and expenses) * Upload schedule based on game and practice * Monitor and review time punches, coordinating TCR adjustments as needed * Perform other duties and projects as assigned ** _Skills_** * Proficiency in Microsoft Office * Strong Excel knowledge * Experience w/general ledger and/or accounting software (QuickBooks) * Strong attention to detail * Customer-service oriented * Excellent communication skills, both written and verbal * Comfortable working independently as well as in a team setting * Independent thinker, able to initiate ideas and execute them upon approval * Strong level of integrity and able to handle sensitive information * Able to take direction from multiple parties * Able to work a flexible schedule including night, weekends, and some holidays ** _Knowledge, Skills and Experience_** **Education –** High School Diploma or Equivalent **Experience Required –** 2+ Years This position is on-site. MR2026", "summaryDescription" : "Accounting Representative, Team Travel at Great Park Ice. Skills: Club Team Travel, Club Team Accounting. Facilitate opening of checking accounts. Monitor travel requests reimbursements", "postedDate" : "2026-06-11T05:36:30.704", "createdAt" : "2026-06-12T05:36:30.672", "lastUpdated" : "2026-06-14T19:53:30.387", "ingestTimestamp" : "2026-06-12T05:36:30.672", "mongoId" : "6a2af60274d8ee00a073b13a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://anaheimducks.wd5.myworkdayjobs.com/GP/job/Irvine/Accounting-Representative--Team-Travel_R-2026-247-1", "salaryAnnualMin" : 56160, "salaryAnnualMax" : 56160, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data Entry", "Bank Reconciliations", "Financial Analysis", "Customer-service oriented", "Independent thinker", "Integrity", "Club Team Travel", "Club Team Accounting", "Accounting Software", "General Ledger", "Club Travel Policy", "QuickBooks" ], "skillCount" : 12, "jobCategory" : "finance", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 785.57806, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports and Entertainment" }, { "id" : "6a2c96f574d8ee00a0990e8e", "title" : "Product Support Representative", "company" : "Monroe Tractor", "salary" : { "min" : 40000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Campbell, New York, United States", "locations" : [ "Campbell", "New York", "United States" ], "timestamp" : "2026-06-16T03:52:47.953", "fingerprint" : "889614a52cb765d1c8eceed74c1c583c197e534878cab517c2419d6cec546fa3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/monroetractor/jobs/5067688008", "externalId" : "5067688008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Campbell", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2331295,-77.1974748" } ], "locationText" : "Campbell, New York, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Problem solving", "Time management" ], "hardSkillsList" : [ "Data entry", "Typing skills" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing skills", "level" : "intermediate" } ], "majorSkills" : "Customer support, Product knowledge", "majorSkillsList" : [ "Customer support", "Product knowledge" ], "coreResponsibilities" : "Respond to customer inquiries, Provide product information, Process orders and returns, Troubleshoot customer issues, Maintain customer records, Assist with sales support", "teamCollaboration" : "Sales team; Support team", "domainKnowledge" : "Tractor and equipment knowledge", "domainList" : [ "tractor-and-equipment-knowledge" ], "domainSpecificKnowledge" : [ "Tractor and equipment knowledge" ], "toolProficiency" : [ "Microsoft Office Suite", "CRM software" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Troubleshooting; Issue resolution", "outcomesObjectives" : "Maintain high customer satisfaction; Process transactions accurately", "qualificationsBasic" : "High school diploma or GED, 1 year of customer service experience, Basic computer proficiency", "qualificationsPreferred" : "Associate's degree, Experience in agriculture or heavy equipment, Bilingual in Spanish", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business! The Product Support Representative (PSR) is an experienced OUTSIDE PARTS SALES representative in the heavy equipment industry. You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs. Qualifications Prior experience in the heavy equipment construction and/or agriculture industry. Previous sales experience is required. Strong independent work ethic. Able to work within a team environment to achieve individual as well as branch goals. Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers. Clear and concise communications. A strong sense of urgency, managing time well. Proficient computer technology skills to utilize company-authorized software, internet, email, etc. Responsibilities Assist customers by asking questions and listening carefully to their responses. Explain product performance, application, and benefits to customers. Resolve customer product issues. Address any customer complaints or concerns and come up with acceptable solutions. Successfully increase profit and productivity in parts and service market shares. Benefits Medical, Dental & Vision Insurance Health Savings Account (Employer + Employee Contributions) Accident & Disease Insurance 401K Plan + Match Competitive Paid time off Policy Short/Long Term Disability Annual Reviews Base Pay + Commission Plan Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you. Pay Transparency $40,000—$55,000 USD", "summaryDescription" : "Product Support Representative at Monroe Tractor. Skills: Customer support, Product knowledge. Respond to customer inquiries. Provide product information", "postedDate" : "2026-06-14T20:06:34.637", "createdAt" : "2026-06-14T20:06:34.637", "lastUpdated" : "2026-06-16T03:52:47.953", "ingestTimestamp" : "2026-06-14T20:06:34.637", "mongoId" : "6a2c96f574d8ee00a0990e8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Typing skills", "Customer support", "Product knowledge", "Customer service", "Problem solving", "Time management", "Tractor and equipment knowledge", "Microsoft Office Suite", "CRM software" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 784.9522, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cfc3f74d8ee00a0aa7e62", "title" : "Technical Support Representative", "company" : "Alchemer", "industry" : "SaaS", "salary" : { "min" : 57000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Support Representative in Louisville, United States, adjusted for the technology industry and company size." }, "location" : "Louisville, Colorado, United States", "locations" : [ "Louisville", "Colorado", "United States" ], "certifications" : [ "CompTIA A+", "Security+", "Network+" ], "timestamp" : "2026-06-15T05:01:17.971", "fingerprint" : "6c3265eb327c58135ec3c80b6710d9e8a8fff8fca319358611591c3f9ae13eac", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.alchemer.com/jobs?gh_jid=5627695", "externalId" : "5627695", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Louisville", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "39.9777630,-105.1319296" } ], "locationText" : "Louisville, Colorado, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Java, Python, SDK Platform Tools, GitHub, Auth0", "professionalSkills" : [ "Customer service", "Technical support" ], "hardSkillsList" : [ "Problem-solving", "Software applications" ], "softSkillsList" : [ "Resourcefulness" ], "hardSkills" : [ { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Software applications", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Resourcefulness" } ], "majorSkills" : "Customer support, Technical issues, Product enhancement", "majorSkillsList" : [ "Customer support", "Technical issues", "Product enhancement" ], "coreResponsibilities" : "Support customers by phone, Support customers by email, Support customers by social media, Support customers by web tools, Identify technical issues, Analyze technical issues, Resolve technical issues, Identify non-technical issues, Analyze non-technical issues, Resolve non-technical issues, Work in a team, Escalate complex problems, Participate in product enhancement, Provide internal support, Improve support quality, Improve service quality, Provide on-call support, Learn survey tools, Become Subject Matter Expert", "teamCollaboration" : "Work in a team environment", "domainKnowledge" : "Survey tools", "domainList" : [ "survey-tools" ], "domainSpecificKnowledge" : [ "Survey tools" ], "toolProficiency" : [ "Alchemer" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Actively learn; Keep learning", "innovationCreativity" : "Creativity in problem-solving", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "5 days in office (first 90 days), 4 days in office (after 90 days), On-call rotation", "outcomesObjectives" : "Champion customer happiness; Champion customer satisfaction; Champion customer success; Hold to Customer Service metrics", "qualificationsBasic" : "Experience in customer service, Experience in technical support, Proficient in learning software, Excellent written communication, Excellent verbal communication, Ability to prioritize tasks, Ability to find answers, Ability to convey confidence, Ability to empathize with customers, Ability to exercise creativity", "qualificationsPreferred" : "CompTIA A+ certification, CompTIA Security+ certification, CompTIA Network+ certification, Understanding of Digital applications, Understanding of App stores, Understanding of in-app purchases", "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who You Are Be Curious We ask questions, seek to understand others, and stay curious about the problems we solve. Curiosity fuels creativity and innovation - and helps us build better solutions. Customer First We put people at the center of what we do - listening with care, acting with empathy, and going the extra mile to support those we serve. Customer First means understanding the needs of anyone we impact - whether that’s a customer, a coworker, or an end user - and doing right by them. Own the Outcome We take initiative and do what it takes to deliver results. With resourcefulness and resolve, we overcome obstacles, follow through on our commitments, and hold ourselves accountable - because each of us is empowered to make an impact. About Alchemer Alchemer empowers customers to do more with feedback. From a one-time survey to a powerful feedback program, Alchemer gives customer-obsessed teams the clarity to move from asking to action, driving their businesses forward. Alchemer serves more than 13,000 global Marketing, CX, HR, and Market Research customers, including many Fortune 500 companies. Alchemer is a KKR portfolio company.  Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.alchemer.com).  What You Will Do You will provide immediate and amazing service to our customers worldwide. You will champion customer happiness, satisfaction, and success through patience, understanding, and technical superpowers. How You Will Spend Your Days * this role is for the time shift from 9am-5pm Monday- Friday with 5 days in office for the first 90 days. After the first 90 days this role will be in office 4 days a week in Louisville, Colorado wiht shift times ranging from 6:00AM-7:30PM. Enthusiastically support customers by phone, email, social media and other web-based tools. Accurately identify, analyze, and resolve technical and non-technical issues in a timely manner. Work in a team environment to achieve shared goals. Promptly escalate more complex problems to appropriate internal resources. Participate in enhancing the product from initial design through testing and delivery. Enthusiastically provide internal support for the application. Continuously endeavor to improve the quality of our support and service, both internally and externally. Provide on-call customer support on a shared rotation (approximately 4 times a year) Actively learn and become a Subject Matter Expert in one or more of our survey tools Responsible for holding to our Customer Service metrics What You Bring to this Role You have a passion for customer service and a great love for helping people. You are well-versed and comfortable with email and phone etiquette. You have experience in customer service and maybe even technical support. In addition, you have the: Ability to exercise creativity in problem-solving. Ability to empathize with customers and convey confidence. Independence to find your own answers and keep learning. Ability to prioritize and get things done with many distractions. Proficient in learning new software applications. Most excellent written and verbal communication skills. Aptitude to be a self-starter and you’re flexible with frequent change. Preferred Skills and Knowledge CompTIA A+, Security+, or Network+ certifications. Understanding of Digital (mobile) applications App stores and in-app purchases (Android and iOS). Familiarity with SQL, Java, Python, SDK Platform Tools, GitHub, Auth0 Compensation for this position includes an hourly pay rate of $24.04, eligibility for an annual bonus, and eligibility to partake in the Employee Participation Program. Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and twelve paid company holidays. Alchemer is taking applications for this position from candidates who reside in Colorado and who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization. At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply.  Don’t meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don’t let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we’re looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us at Alchemer. If you’re excited about this role and your experience doesn’t perfectly align, we encourage you to apply anyway. Let’s talk!", "summaryDescription" : "Technical Support Representative at Alchemer. Skills: Customer support, Technical issues, Product enhancement. Support customers by phone. Support customers by email", "postedDate" : "2026-06-14T04:33:59.985", "createdAt" : "2026-06-14T04:33:59.985", "lastUpdated" : "2026-06-15T05:01:17.971", "ingestTimestamp" : "2026-06-14T04:33:59.985", "mongoId" : "6a2cfc3f74d8ee00a0aa7e62", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 57000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Problem-solving", "Software applications", "Resourcefulness", "Customer support", "Technical issues", "Product enhancement", "Customer service", "Technical support", "Survey tools", "CompTIA A+", "Security+", "Network+", "Alchemer" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 777.5328, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305981f292fd229cf484f0", "title" : "Customer Service Representative", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in Houston, TX, adjusted for the Education industry." }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T08:22:59.491", "fingerprint" : "040c8d200268ed27a9fc3983cebcc7199e973a4137530efeeec8b0b3f0b24d72", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132072740-customer-service-representative", "externalId" : "744000132072740", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer service mindset", "Time-management abilities" ], "hardSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Problem-solving", "level" : "intermediate" } ], "majorSkills" : "Customer support, Client relations", "majorSkillsList" : [ "Customer support", "Client relations" ], "coreResponsibilities" : "Provide exceptional customer support, Respond to customer inquiries, Assist clients with information, Maintain accurate customer records, Resolve customer concerns, Escalate complex issues, Collaborate with internal departments, Follow company procedures, Adhere to service standards, Contribute to a positive environment", "teamCollaboration" : "Internal departments", "communicationSkills" : "Interpersonal skills", "continuousLearning" : "Skill development programs; Ongoing training", "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "qualificationsPreferred" : "High school diploma or equivalent preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Skillbridge Academy, we are dedicated to helping individuals develop valuable professional skills and achieve meaningful career growth. Our organization focuses on creating opportunities for motivated professionals to learn, contribute, and succeed in a dynamic and supportive environment. We believe in investing in talent, fostering collaboration, and empowering team members to reach their full potential. Skillbridge Academy is seeking a professional and customer-focused Customer Service Representative to join our team in Houston, TX. In this role, you will serve as a key point of contact for clients, providing assistance, resolving inquiries, and ensuring an outstanding customer experience. This position offers an excellent opportunity to develop valuable communication and problem-solving skills while working in a collaborative and supportive environment. Responsibilities * Provide exceptional customer support through phone, email, and in-person interactions. * Respond to customer inquiries in a timely and professional manner. * Assist clients with information regarding services, programs, and solutions. * Maintain accurate customer records and update information as needed. * Resolve customer concerns and escalate complex issues when appropriate. * Collaborate with internal departments to ensure customer satisfaction. * Follow company procedures and service standards to deliver consistent support. * Contribute to a positive and professional team environment. ## Qualifications * Strong communication and interpersonal skills. * Excellent customer service mindset with a positive attitude. * Strong organizational and time-management abilities. * Ability to multitask and prioritize responsibilities effectively. * Professional demeanor and attention to detail. * Problem-solving skills and the ability to adapt in a fast-paced environment. * Basic computer proficiency and willingness to learn new systems. * High school diploma or equivalent preferred. ## Additional Information * Competitive salary package. * Professional growth and advancement opportunities. * Ongoing training and skill development programs. * Supportive and collaborative work environment. * Valuable experience in customer relations and client support. * Opportunity to build strong communication, organization, and leadership skills. * Stable full-time position with long-term career potential.", "summaryDescription" : "Customer Service Representative at Alphabe Insight Inc. Skills: Customer support, Client relations. Provide exceptional customer support. Respond to customer inquiries", "postedDate" : "2026-06-14T15:11:18.000", "createdAt" : "2026-06-15T23:47:02.365", "lastUpdated" : "2026-06-16T08:22:59.491", "ingestTimestamp" : "2026-06-15T23:47:02.365", "mongoId" : "6a305981f292fd229cf484f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Problem-solving", "Customer support", "Client relations", "Customer service mindset", "Time-management abilities" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 774.5447, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30688ef292fd229cfc4638", "title" : "Administration Support Representative", "company" : "Hato Hone St John", "industry" : "Hospital And Health Care", "salary" : { "min" : 41000.0, "max" : 52000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Administration Support Representative in Auckland, New Zealand, adjusted for the healthcare industry and part-time employment." }, "location" : "Auckland, Auckland, New Zealand", "locations" : [ "Auckland", "Auckland", "New Zealand" ], "timestamp" : "2026-06-16T10:20:24.191", "fingerprint" : "e379642d29150d44b06ba197d4eae82437fd7f03963ed566889cb627b2f7d50d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HatoHoneStJohn/6000000001155663-administration-support-representative", "externalId" : "6000000001155663", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Auckland", "state" : "Auckland", "country" : "New Zealand", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-36.8520950,174.7631803" } ], "locationText" : "Auckland, Auckland, New Zealand", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer service", "Administration" ], "softSkillsList" : [ "Adaptability", "Flexibility" ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Flexibility" } ], "majorSkills" : "Customer service, Administration", "majorSkillsList" : [ "Customer service", "Administration" ], "coreResponsibilities" : "Complete administration processes efficiently, Complete administration processes accurately, Complete administration processes within time frames, Build effective relationships with team members, Build effective relationships with stakeholders, Maintain effective relationships with team members, Maintain effective relationships with stakeholders, Action outbound enquiries, Deliver accurate advice, Deliver professional advice, Deliver accurate support, Deliver professional support, Resolve customer complaints effectively, Resolve customer complaints speedily, Escalate customer complaints, Contribute to development of new ideas, Contribute to implementation of new ideas, Enhance service, Enhance reputation", "teamCollaboration" : "Internal stakeholders; External stakeholders", "domainKnowledge" : "Telecare products", "domainList" : [ "telecare-products" ], "domainSpecificKnowledge" : [ "Telecare products" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Willingness to learn", "innovationCreativity" : "New ideas/approaches", "problemSolvingSkills" : "Finding resolutions", "qualificationsBasic" : "Call Centre experience, Written and verbal communication skills, Ability to prioritise tasks, Ability to manage time", "qualificationsPreferred" : "Exceptional customer service, Active and effective listening, Speaking clearly and articulately, Adaptability and flexibility, Understanding of sales process, Customer relationship development skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ko wai mātou - About us : Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives. He aha te tūranga - About the role: Our telecare team have an exciting opportunity for a confident, tech-savvy and multi-tasking administrator to join them. The role is part time, 28 hours per week, Monday to Thursday – 0800 to 1530. This role will provide administration & high-level customer service support to meet the needs of our customers. You will be responding to customer queries through outbound responses via calling or written communications to deliver exceptional customer service. You'll also; * Ensuring all administration processes and requirements are completed efficiently, accurately and within required time frames * Build and maintain effective relationships with team members and all internal and external stakeholders * Appropriately action all outbound enquiries, promptly delivering accurate and professional advice and support on all Telecare products * Resolve customer complaints effectively and speedily, and escalate where appropriate * Contribute to the development and implementation of new ideas/approaches that will enhance our service and reputation ## Qualifications Ko wai koe - About you: To be successful in this role, you will have: * Call Centre experience would be advantageous - exceptional customer service skills; active and effective listening, speaking clearing and articulately, adaptability and flexibility to finding resolutions * Highly organised with the ability to prioritise tasks and manage time * Strong written and verbal communication skills, with excellent attention to detail * \"Can do' attitude and team player focused on delivering outcomes * Understanding of the sales process and customer relationship development skills The most important attributes we are looking for is attitude and the willingness to learn. We will develop the right person who has the desire to work with purpose. ## Additional Information Me pēhea te tuku tono - How to apply Click \"apply now \" before applications close at 11.59pm onFriday 26th of June 2026 For further information please contact Anita Teague on 0800 STJOHN for a confidential discussion. At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs. E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai. If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.", "summaryDescription" : "Administration Support Representative at Hato Hone St John. Skills: Customer service, Administration. Complete administration processes efficiently. Complete administration processes accurately", "postedDate" : "2026-06-15T20:36:52.000", "createdAt" : "2026-06-16T00:12:45.755", "lastUpdated" : "2026-06-16T10:20:24.191", "ingestTimestamp" : "2026-06-16T00:12:45.755", "mongoId" : "6a30688ef292fd229cfc4638", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Adaptability", "Flexibility", "Customer service", "Administration", "Telecare products" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 770.8117, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c96f574d8ee00a0990e9b", "title" : "Product Support Representative", "company" : "Monroe Tractor", "industry" : "Manufacturing", "salary" : { "min" : 40000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Syracuse, New York, United States", "locations" : [ "Syracuse", "New York", "United States" ], "timestamp" : "2026-06-15T08:01:37.201", "fingerprint" : "604aba71fc573a0b5c72187f012d120f24d56246c34ba1083b77520715c91d4b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/monroetractor/jobs/5148815008", "externalId" : "5148815008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Syracuse", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0481221,-76.1474244" } ], "locationText" : "Syracuse, New York, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Sales", "Customer service" ], "hardSkillsList" : [ "Parts sales" ], "hardSkills" : [ { "name" : "Parts sales", "level" : "intermediate" } ], "majorSkills" : "Parts sales, Customer relationships", "majorSkillsList" : [ "Parts sales", "Customer relationships" ], "coreResponsibilities" : "Assist customers, Explain product performance, Resolve customer product issues, Address customer complaints, Increase profit and productivity", "teamCollaboration" : "Achieve branch goals", "domainKnowledge" : "Heavy equipment industry; Construction equipment; Agricultural equipment", "domainList" : [ "heavy-equipment-industry", "construction-equipment", "agricultural-equipment" ], "domainSpecificKnowledge" : [ "Heavy equipment industry", "Construction equipment", "Agricultural equipment" ], "toolProficiency" : [ "Company-authorized software", "Internet", "Email" ], "communicationSkills" : "Customer communication", "problemSolvingSkills" : "Resolve customer issues; Address customer complaints", "outcomesObjectives" : "Increase profit and productivity", "qualificationsBasic" : "Prior experience heavy equipment, Previous sales experience, Independent work ethic, Able to work within team, Excellent customer service skills, Clear and concise communications, Sense of urgency, Managing time well, Proficient computer technology skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business! The Product Support Representative (PSR) is an experienced OUTSIDE PARTS SALES representative in the heavy equipment industry. You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs. Qualifications Prior experience in the heavy equipment construction and/or agriculture industry. Previous sales experience is required. Strong independent work ethic. Able to work within a team environment to achieve individual as well as branch goals. Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers. Clear and concise communications. A strong sense of urgency, managing time well. Proficient computer technology skills to utilize company-authorized software, internet, email, etc. Responsibilities Assist customers by asking questions and listening carefully to their responses. Explain product performance, application, and benefits to customers. Resolve customer product issues. Address any customer complaints or concerns and come up with acceptable solutions. Successfully increase profit and productivity in parts and service market shares. Benefits Medical, Dental & Vision Insurance Health Savings Account (Employer + Employee Contributions) Accident & Disease Insurance 401K Plan + Match Competitive Paid Time Off Policy Short/Long Term Disability Annual Reviews Bonus Incentive Plans Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day. This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you. Pay Transparency $40,000—$55,000 USD", "summaryDescription" : "Product Support Representative at Monroe Tractor. Skills: Parts sales, Customer relationships. Assist customers. Explain product performance", "postedDate" : "2026-06-13T22:50:06.110", "createdAt" : "2026-06-13T22:50:06.110", "lastUpdated" : "2026-06-15T08:01:37.201", "ingestTimestamp" : "2026-06-13T22:50:06.110", "mongoId" : "6a2c96f574d8ee00a0990e9b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Parts sales", "Customer relationships", "Sales", "Customer service", "Heavy equipment industry", "Construction equipment", "Agricultural equipment", "Company-authorized software", "Internet", "Email" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 762.1124, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a3f4174d8ee00a05c1aee", "title" : "VIP Customer Support Representative", "company" : "Growe Talents", "industry" : "iGaming", "salary" : { "min" : 54000.0, "max" : 72000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Customer Support in Warsaw, Poland, adjusted for the iGaming industry." }, "location" : "Warsaw, Masovian Voivodeship, Poland", "locations" : [ "Warsaw", "Masovian Voivodeship", "Poland" ], "timestamp" : "2026-06-11T07:38:40.303", "fingerprint" : "89cb7e8bb06446a77735dc32916899ffcc6ba0787be5190861b27f0253015cc2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/growetalents/jobs/4877091101", "externalId" : "4877091101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Warsaw", "state" : "Masovian Voivodeship", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.2319581,21.0067249" } ], "locationText" : "Warsaw, Masovian Voivodeship, Poland", "experienceMinYears" : 0, "softSkillsList" : [ "Problem-solving", "Attention to detail", "Multitasking", "Time-management", "Solution-oriented" ], "softSkills" : [ { "name" : "Problem-solving" }, { "name" : "Attention to detail" }, { "name" : "Multitasking" }, { "name" : "Time-management" }, { "name" : "Solution-oriented" } ], "majorSkills" : "Customer success, Account management, VIP support", "majorSkillsList" : [ "Customer success", "Account management", "VIP support" ], "coreResponsibilities" : "Provide personalised support to VIP customers, Act as main point of contact, Build strong, long-term relationships, Work rotating shifts, Handle inquiries, issues, and escalations, Adapt communication style per brand, Maintain deep knowledge of brands, Demonstrate flexibility with schedules, Meet KPIs", "domainKnowledge" : "iGaming industry; Entertainment industry", "domainList" : [ "igaming-industry", "entertainment-industry" ], "domainSpecificKnowledge" : [ "iGaming industry", "Entertainment industry" ], "communicationSkills" : "Communication style adaptation", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Night shifts, Weekends, Holidays", "outcomesObjectives" : "Response time KPIs; Customer satisfaction KPIs; Retention KPIs", "qualificationsBasic" : "6 months customer support experience, English proficiency B2+, Spanish language skills", "qualificationsPreferred" : "CRM systems experience, Customer support tools experience", "rawDescription" : "Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: Provide personalised, high-quality support to VIP customers across multiple brands; Act as the main point of contact for assigned high-value clients; Build and maintain strong, long-term relationships; Work rotating shifts, including night shifts, weekends, and holidays, ensuring 24/7 availability; Handle inquiries, issues, and escalations for different brands within the company; Adapt communication style and service standards according to each brand’s guidelines; Maintain deep knowledge of each brand’s products, services, and promotions; Demonstrate flexibility with schedules and workload; Meet KPIs related to response time, customer satisfaction, and retention. Experience you’ll need to bring: At least 6 months of experience in a similar customer support, VIP support, customer success, or account management role; English proficiency at B2+ level, both written and spoken; Spanish language skills at a conversational or professional level; Experience working in a fast-paced and KPI-driven environment; Previous experience using CRM systems or customer support tools is considered an advantage. It's a perfect match if you have those personal features: Energetic, proactive, and genuinely enjoy communicating with people; Strong communication and interpersonal skills with a customer-focused approach; Strong problem-solving skills and attention to detail; Good multitasking and time-management skills; Stay calm and solution-oriented under pressure, handling challenging situations with confidence and professionalism. Our clients offer competitive benefits to support your professional and personal growth, including: Health Global Medical Coverage; Growth Opportunities; Benefits Programs (compensation for the gym/stomatology/psychological service Performance-Driven Rewards; Dynamic Work Environment. Apply, and let your growth journey begin.", "summaryDescription" : "VIP Customer Support Representative at Growe Talents. Skills: Customer success, Account management, VIP support. Provide personalised support to VIP customers. Act as main point of contact", "postedDate" : "2026-06-11T07:12:00.962", "createdAt" : "2026-06-11T07:12:00.962", "lastUpdated" : "2026-06-11T07:38:40.303", "ingestTimestamp" : "2026-06-11T07:12:00.962", "mongoId" : "6a2a3f4174d8ee00a05c1aee", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Problem-solving", "Attention to detail", "Multitasking", "Time-management", "Solution-oriented", "Customer success", "Account management", "VIP support", "iGaming industry", "Entertainment industry" ], "skillCount" : 10, "jobCategory" : "customer-service", "jobSubcategory" : "inbound-customer-support", "dataQualityScore" : 0.7777778, "_score" : 760.39325, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "iGaming" }, { "id" : "6a30689af292fd229cfc494d", "title" : "Customer Experience Representative", "company" : "Indigo Books & Music", "industry" : "Retail", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Experience Representative in Vancouver, Canada, adjusted for the retail industry and part-time employment." }, "location" : "Vancouver, BC, Canada", "locations" : [ "Vancouver", "BC", "Canada" ], "timestamp" : "2026-06-16T09:54:12.594", "fingerprint" : "cf9df337ae1843884cdeff0aabdb4c6575b39d57d0c8536768edf6fd674b66ab", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IndigoBooksMusic/744000132228721-customer-experience-representative-", "externalId" : "744000132228721", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Merchandising" ], "softSkillsList" : [ "Adaptability", "Flexibility" ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Flexibility" } ], "majorSkills" : "Customer experience", "majorSkillsList" : [ "Customer experience" ], "coreResponsibilities" : "Support daily store operations, Conduct inventory cycle counts, Replenish stock, Manage product returns, Shelve products, Receive and process incoming merchandise, Use merchandising standards, Create a visually appealing store, Create a warm and welcoming environment, Add joy to customers' lives, Leverage product to tell stories, Engage and connect with customers, Curate specific product collections, Role model Indigo's High Performance Characteristics, Seek information regarding new products, Contribute to a safe environment, Respond to customer feedback, Hold self accountable, Hold others accountable, Own self-development, Provide continuous feedback", "teamCollaboration" : "Provide feedback to Leadership Team", "continuousLearning" : "Willingness to learn new things", "specialRequirements" : "Physical lifting up to 40 pounds", "outcomesObjectives" : "Add joy to our customers' lives", "qualificationsBasic" : "Ability to be mobile on the sales floor, Ability to lift medium to large items up to 40 pounds, Availability to work a flexible schedule, Bilingualism (French/English) required for positions in Québec", "qualificationsPreferred" : "Experience in specialty retail, Experience in a retail environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. * We Will Hire, Inspire, Promote and Retain the Best * We Will Be Customer Centric * We Will Be Entrepreneurial * We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment * We Will Be Committed to True and Shared Value Creation * We Will Be Systems Thinking, Data Driven and AI enabled You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand. WHAT YOU’LL DO * Support the daily operations of the store, before or after the store closes (5AM or 10PM start time) * Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise * Use merchandising standards to create a visually appealing, stimulating store * Create a warm and welcoming environment in our stores * Add joy to our customers' lives * Leverage our product to tell stories * Engage and connect with our customers on the floor * Curate specific product collections for each customer you meet * Role model Indigo’s High Performance Characteristics * Seek information regarding new products, promotions and programs * Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers * Take accountability to respond to customer feedback in a timely manner * Hold self and others accountable * Own self-development and provide continuous feedback to colleagues and Leadership Team * Share ideas with Leadership Team on how to improve the employee and customer experience ## Qualifications * Experience in specialty retail or a retail environment preferred but not required * Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store * Demonstrated commitment to creating an exceptional employee and customer experience * Ability to be mobile on the sales floor for extended periods of time * Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques * Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role) * Bilingualism (French/English) is required for all positions in Québec; other languages an asset ## Additional Information At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination. At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [talent@indigo.ca](mailto:talent@indigo.ca) This posting is for a current opportunity within Indigo", "summaryDescription" : "Customer Experience Representative at Indigo Books & Music. Skills: Customer experience. Support daily store operations. Conduct inventory cycle counts", "postedDate" : "2026-06-15T15:04:26.000", "createdAt" : "2026-06-16T00:13:40.197", "lastUpdated" : "2026-06-16T09:54:12.594", "ingestTimestamp" : "2026-06-16T00:13:40.197", "mongoId" : "6a30689af292fd229cfc494d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Adaptability", "Flexibility", "Customer experience", "Merchandising" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 758.854, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484e3", "title" : "Customer Service Representative", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry Level Customer Service Representative in Tampa, adjusted for the hospitality industry." }, "location" : "Tampa, FL, United States", "locations" : [ "Tampa", "FL", "United States" ], "timestamp" : "2026-06-16T08:58:31.484", "fingerprint" : "ab6395b3a904c7bb62e9fe6ee3b6d46de7e45fa6f8dd0f052b1eac42584d39cd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132081019-customer-service-representative", "externalId" : "744000132081019", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist customers with questions, Provide prompt and professional support, Resolve customer concerns, Escalate complex issues, Maintain accurate customer records, Process customer requests, Follow up on requests, Support customer retention initiatives, Support customer engagement initiatives, Collaborate with team members, Uphold company standards", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Travel industry", "domainList" : [ "travel-industry" ], "domainSpecificKnowledge" : [ "Travel industry" ], "communicationSkills" : "Verbal communication skills; Written communication skills", "documentationSkills" : "Maintain customer records", "continuousLearning" : "Ongoing learning opportunities", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Ensure customer satisfaction; Improve service quality", "qualificationsBasic" : "High school diploma or equivalent required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Summary We are seeking a Customer Service Representative who is passionate about delivering outstanding customer experiences. The ideal candidate will assist customers, address inquiries, and help maintain strong customer relationships while contributing to a positive and professional environment. Responsibilities * Assist customers with questions regarding products, services, and company offerings. * Provide prompt and professional support to ensure customer satisfaction. * Resolve customer concerns and escalate complex issues when appropriate. * Maintain accurate customer records and documentation. * Process customer requests and follow up as needed. * Support customer retention and engagement initiatives. * Collaborate with team members to improve service quality. * Uphold company standards for professionalism and customer care. ## Qualifications * High school diploma or equivalent required. * Strong verbal and written communication skills. * Excellent interpersonal and problem-solving abilities. * Ability to multitask and work efficiently in a fast-paced environment. * Strong organizational skills and attention to detail. * Positive attitude and customer-focused mindset. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Representative at Alphabe Insight Inc. Assist customers with questions. Provide prompt and professional support", "postedDate" : "2026-06-14T23:49:48.000", "createdAt" : "2026-06-15T23:47:20.648", "lastUpdated" : "2026-06-16T08:58:31.484", "ingestTimestamp" : "2026-06-15T23:47:20.648", "mongoId" : "6a305981f292fd229cf484e3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Travel industry" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 758.6693, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484ab", "title" : "Customer Account Representative", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Customer Account Representative in Holland, United States, adjusted for the hospitality industry." }, "location" : "Holland, OH, United States", "locations" : [ "Holland", "OH", "United States" ], "timestamp" : "2026-06-16T09:23:50.351", "fingerprint" : "26fdfed30a5fa2047c8f0c12d7fce195ae74aed3e534d12c38fb518ba0db7262", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132100716-customer-account-representative", "externalId" : "744000132100716", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Holland", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.6217180,-83.7116040" } ], "locationText" : "Holland, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Account management", "Customer service" ], "majorSkills" : "Customer relationships, Account management", "majorSkillsList" : [ "Customer relationships", "Account management" ], "coreResponsibilities" : "Serve as point of contact, Support account updates, Support customer service requests, Maintain accurate account records, Maintain documentation, Assist in resolving customer concerns, Communicate updates to customers, Communicate information to customers, Support customer engagement, Support retention efforts, Coordinate with internal teams, Ensure service quality", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Travel industry", "domainList" : [ "travel-industry" ], "domainSpecificKnowledge" : [ "Travel industry" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Account documentation", "continuousLearning" : "Professional growth; Career advancement; Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Maintain positive customer interactions; Ensure service quality", "qualificationsBasic" : "High school diploma or equivalent required, Basic computer proficiency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Summary We are seeking a Customer Account Representative to support customer relationships and assist with account management activities. This role is ideal for individuals who enjoy working with people, providing solutions, and maintaining positive customer interactions. Responsibilities * Serve as a point of contact for customer account inquiries * Support account updates and customer service requests * Maintain accurate account records and documentation * Assist in resolving customer concerns in a timely manner * Communicate updates and information to customers clearly and professionally * Support customer engagement and retention efforts * Coordinate with internal teams to ensure service quality * Maintain a professional and customer-focused approach ## Qualifications * High school diploma or equivalent required * Strong communication and interpersonal skills * Excellent organizational and problem-solving abilities * Ability to manage multiple priorities * Professional and customer-focused attitude * Basic computer proficiency ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Account Representative at Alphabe Insight Inc. Skills: Customer relationships, Account management. Serve as point of contact. Support account updates", "postedDate" : "2026-06-15T01:23:43.000", "createdAt" : "2026-06-16T00:00:49.652", "lastUpdated" : "2026-06-16T09:23:50.351", "ingestTimestamp" : "2026-06-16T00:00:49.652", "mongoId" : "6a305981f292fd229cf484ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer relationships", "Account management", "Customer service", "Travel industry" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 756.0703, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ce9ff74d8ee00a0a6f5af", "title" : "Customer Service Representative", "company" : "Support Services Group", "salary" : { "min" : 120000.0, "max" : 180000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in Hermosillo, Mexico, adjusted for the Customer Support industry." }, "location" : "Hermosillo, MX", "locations" : [ "Hermosillo", "MX" ], "timestamp" : "2026-06-16T04:45:37.571", "fingerprint" : "6b62c86f753a830e1d5074a6816e3f3e2f8d2b93d438db997ee633940a52f22a", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-mexico.breezy.hr/p/f595f05687aa-customer-service-representative", "externalId" : "f595f05687aa", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hermosillo", "state" : "Sonora", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.0948207,-110.9692202" } ], "locationText" : "Hermosillo, Sonora, Mexico", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Serve as first point of contact, Provide outstanding support, Answer customer inquiries, Resolve customer issues efficiently", "communicationSkills" : "Customer communication", "workSiteFlexibility" : "Onsite", "rawDescription" : "We are looking for a Customer Service Representative to join our dynamic call center team! In this role, you will be the first point of contact for customers, providing outstanding support, answering inquiries, and resolving issues efficiently. If you have excellent communication skills and enjoy h", "summaryDescription" : "Customer Service Representative at Support Services Group. Serve as first point of contact. Provide outstanding support", "createdAt" : "2026-06-14T20:33:40.811", "lastUpdated" : "2026-06-16T04:45:37.571", "ingestTimestamp" : "2026-06-14T20:33:40.811", "mongoId" : "6a2ce9ff74d8ee00a0a6f5af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 744.6794, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0e75c758b93c861edbc7e9", "title" : "Customer Service Representative", "company" : "Mukuru", "industry" : "FinTech", "salary" : { "min" : 150000.0, "max" : 220000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in Johannesburg, South Africa, adjusted for the FinTech industry." }, "location" : "Johannesburg, ZA", "locations" : [ "Johannesburg", "ZA" ], "timestamp" : "2026-06-16T01:28:57.209", "fingerprint" : "4920c255a14abd1302acdf8bfa18f2f2202d0df7d19234a7e16a1d754df15ef9", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://mukuru.breezy.hr/p/ebe6949d0ad2-customer-service-representative", "externalId" : "ebe6949d0ad2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Johannesburg", "state" : "Gauteng", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-26.2050000,28.0497220" } ], "locationText" : "Johannesburg, Gauteng, South Africa", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Handle transactions, Support families, Fuel small businesses, Create possibilities", "workSiteFlexibility" : "Onsite", "rawDescription" : "Why This Role Matters At Mukuru, we move more than money, we move moments, opportunities, and connections across borders. Every transaction you handle helps families support one another, fuels small businesses, and creates possibilities. As a Customer Service Representative, you are the face of tha", "summaryDescription" : "Customer Service Representative at Mukuru. Handle transactions. Support families", "createdAt" : "2026-06-14T18:54:16.231", "lastUpdated" : "2026-06-16T01:28:57.209", "ingestTimestamp" : "2026-06-14T18:54:16.231", "mongoId" : "6a0e75c758b93c861edbc7e9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 740.2265, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a255ba974d8ee00a01622ff", "title" : "Customer Service Representative", "company" : "Support Services Group", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in Colon, United States, adjusted for company size and industry." }, "location" : "Colon, PA", "locations" : [ "Panama City", "PA", "Colon", "PA" ], "timestamp" : "2026-06-16T04:32:19.734", "fingerprint" : "dbb795cecf0353678e65c22c3e968eb31b2b8b96b2378867c2b4dc6963e7013c", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-pa.breezy.hr/p/620178f94a67-customer-service-representative", "externalId" : "620178f94a67", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Colon", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0958974,-79.0764252" } ], "locationText" : "Colon, Pennsylvania, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide outstanding service, Address customer inquiries, Resolve issues professionally, Resolve issues efficiently", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is seeking enthusiastic and dedicated customer service agents to join our onsite team. The ideal candidate will provide outstanding service, address customer inquiries, and resolve issues professionally and efficiently. This is a full-time, onsite position located in Colón, P", "summaryDescription" : "Customer Service Representative at Support Services Group. Provide outstanding service. Address customer inquiries", "createdAt" : "2026-06-14T18:36:46.516", "lastUpdated" : "2026-06-16T04:32:19.734", "ingestTimestamp" : "2026-06-14T18:36:46.516", "mongoId" : "6a255ba974d8ee00a01622ff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 734.93365, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055e3f292fd229cf22b09", "title" : "Customer Support Lead", "company" : "Roger", "industry" : "Post-Sales", "salary" : { "min" : 120000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco Office", "locations" : [ "San Francisco Office" ], "timestamp" : "2026-06-16T09:06:15.611", "fingerprint" : "eb0ef1a5735f91d8fe3da915fceee14ff01a68d830919f6feaa673c611271121", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/rogerhealthcare/bd14c847-3629-449d-a58b-20e90a97770c/application", "externalId" : "bd14c847-3629-449d-a58b-20e90a97770c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Zendesk", "professionalSkills" : [ "Process improvement", "Workflow optimization", "Data analysis" ], "hardSkillsList" : [ "SLA management", "Response time tracking", "Resolution time tracking" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "SLA management", "level" : "intermediate" }, { "name" : "Response time tracking", "level" : "intermediate" }, { "name" : "Resolution time tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support leadership, Process optimization, Self-serve infrastructure", "majorSkillsList" : [ "Customer support leadership", "Process optimization", "Self-serve infrastructure" ], "coreResponsibilities" : "Lead and grow the team, Manage customer support representatives, Own hiring, training, and onboarding, Own SLAs, Keep response times best-in-class, Keep resolution times best-in-class, Ensure team operates efficiently, Design support processes, Improve support workflows, Improve support tooling, Create automations, Analyze support query reduction opportunities, Surface trends to product team, Surface trends to customer success team, Develop self-serve layer, Develop help center, Develop documentation, Develop in-product guidance, Text customers daily, Call customers daily, Lead by example", "teamCollaboration" : "Product team; Customer success teams", "domainKnowledge" : "Home health; B2B SaaS", "domainList" : [ "home-health", "b2b-saas" ], "domainSpecificKnowledge" : [ "Home health", "B2B SaaS" ], "toolProficiency" : [ "Zendesk" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Help center development; Documentation development", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Keep service exceptionally fast; Reduce support volume; Improve the product; Build self-serve infrastructure", "qualificationsBasic" : "5+ years customer support or CX, 1-2 years leading a team, Experience at fast-growing startup", "qualificationsPreferred" : "Familiarity with healthcare, Experience building self-serve support infrastructure", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT ROGER Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes. Backed by leading healthcare investors like SignalFire, we've powered millions of visits, deployed to thousands of clinicians, and we're just getting started. In an industry full of legacy players and clunky software, we win on service. Clinicians love us because when they need help, we are fast, sharp, and human. That reputation is one of our biggest competitive advantages, and this role exists to protect and scale it. WHY THIS ROLE EXISTS This isn't a \"manage the queue\" position. You'll be equal parts people leader, operator, and analyst: leading the team day to day while constantly asking where the biggest opportunities are to reduce support volume, improve the product, and build self-serve infrastructure that lets clinicians solve problems on their own. This is a high-ownership role with real impact. As Roger scales, you'll have the opportunity to grow the team and grow into a broader customer experience leadership role. WHAT YOU'LL DO - Lead and grow the team. Manage, coach, and develop a team of customer support representatives. Own hiring, training, and onboarding as the team scales. - Keep service exceptionally fast. Own SLAs and keep response and resolution times best-in-class. Ensure the team operates as efficiently as possible without sacrificing quality. - Build the support engine. Design and continuously improve processes, workflows, and tooling in Zendesk. Create automations that remove repetitive work and speed up resolution. - Turn support into insight. Constantly analyze where the biggest opportunities are to reduce support queries, surfacing trends to the product and customer success teams to drive fixes at the root. - Build self-serve infrastructure. Develop a robust self-serve layer (help center, documentation, in-product guidance) so clinicians can solve more on their own. - Stay close to clinicians. Be comfortable texting and calling customers daily. Lead by example on what great, human support looks like. WHAT WE'RE LOOKING FOR - 5+ years in customer support or customer experience at a B2B SaaS company, with at least 1-2 years leading a team. - Experience at a fast-growing startup, ideally seed to Series B. - Highly analytical. You set up processes, track everything, and let the numbers guide where you focus. - Deep familiarity with Zendesk and a genuine excitement for building automations. - Exceptional written and verbal communication. You're comfortable on the phone, over text, and in writing every day. - A bias toward getting ahead of problems rather than just clearing the queue. - High ownership mentality and comfort operating in ambiguity. NICE TO HAVE - Familiarity with healthcare or home health. - Experience building self-serve support infrastructure from the ground up. Why Join Us? \uD83C\uDFE5 Platinum health, dental, and vision insurance \uD83C\uDFD6️ Flexible PTO \uD83D\uDE80 Unmatched career growth opportunity in customer experience \uD83D\uDC69‍⚕️ Make a tangible difference in the lives of clinicians and patients \uD83E\uDDE0 Work on a mission that matters, backed by AI innovation and top-tier investors Make a Real Difference - Hear from our Users: “If I had to give Roger a rating out of 10, I’d give it an 11! You guys changed my life!!” - G.M. from San Francisco, Registered Nurse “Roger AI saves me hours per day. I can easily focus on my patients now too.” - J.L. from Tucson, Registered Nurse “Being a single mom is tough, but with Roger I can take the time to go to my daughter’s soccer game and also pursue further education.” - T.M. from Dallas, Licensed Vocational Nurse", "summaryDescription" : "Customer Support Lead at Roger. Skills: Customer support leadership, Process optimization, Self-serve infrastructure. Lead and grow the team. Manage customer support representatives", "createdAt" : "2026-06-16T00:31:52.351", "lastUpdated" : "2026-06-16T09:06:15.611", "ingestTimestamp" : "2026-06-16T00:31:52.351", "mongoId" : "6a3055e3f292fd229cf22b09", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "SLA management", "Response time tracking", "Resolution time tracking", "Leadership", "Customer support leadership", "Process optimization", "Self-serve infrastructure", "Process improvement", "Workflow optimization", "Data analysis", "Home health", "B2B SaaS", "Zendesk" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 731.12726, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2ca5b174d8ee00a09b7c48", "title" : "Customer Service Representative", "company" : "Challenge Manufacturing", "industry" : "Manufacturing", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Service Representative in Northlake, United States, adjusted for the manufacturing industry and company size." }, "location" : "15469 Northlink Dr, Northlake, TX 76247", "locations" : [ "15469 Northlink Dr", "Northlake", "TX 76247" ], "timestamp" : "2026-06-15T10:02:31.544", "fingerprint" : "2e7c18d757255796dcacbacd28ddbf307ab591f0a77019e0a7dc48fae12b0edb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.challenge-mfg.com/careers/job/?gh_jid=6020114004", "externalId" : "6020114004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Northlake", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.1273432,-97.2655726" } ], "locationText" : "Northlake, Texas, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Order processing", "Inventory analysis", "Cycle counting" ], "softSkillsList" : [ "Conflict resolution" ], "hardSkills" : [ { "name" : "Order processing", "level" : "intermediate" }, { "name" : "Inventory analysis", "level" : "intermediate" }, { "name" : "Cycle counting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Conflict resolution" } ], "majorSkills" : "Customer service, Inventory management, Shipping activities", "majorSkillsList" : [ "Customer service", "Inventory management", "Shipping activities" ], "coreResponsibilities" : "Support oversight of Plant Materials staff, Ensure staff are trained, Ensure staff follow procedures, Assist in supporting departmental objectives, Assist in achieving customer satisfaction, Support management of inventory levels, Support on-time shipment, Support warehousing, Support shipping of goods, Process EDI orders, Process manual G3PS orders, Process GMCCA orders, Assist with shipping activities, Manage accumulator, Handle customer contact, Manage on time delivery, Manage packaging, Process receiving, Track errors, Assist with warehouse organization, Perform cycle counts, Maintain adequate inventories", "teamCollaboration" : "Cross-functional teams; Work with other work areas", "domainKnowledge" : "Automotive industry; Tier 1 supplier", "domainList" : [ "automotive-industry", "tier-1-supplier" ], "domainSpecificKnowledge" : [ "Automotive industry", "Tier 1 supplier" ], "toolProficiency" : [ "Plex Systems ERP" ], "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Resolve conflict; Use feedback to improve", "specialRequirements" : "Arrive early, Stay late, Work on weekends", "outcomesObjectives" : "Ensure accuracy of 90% plus; Ensure adequate inventories for production", "qualificationsBasic" : "High School Diploma required, Computer experience required", "qualificationsPreferred" : "1-2 years Materials Planner experience, Materials Scheduler experience preferred, Plex Systems ERP experience preferred, Automotive industry experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are: Challenge Manufacturing’s mission is to manufacture with operational excellence by empowering our employee-owners. As a leading tier 1 supplier of complex metal assemblies for the global automotive industry, we drive innovative solutions for future mobility. We believe the best ideas come from individual unique perspectives. These ideas combined with the teamwork of industry leaders allow us to accomplish any challenge. Our team members take pride in the work we do and embody our core values of safety, ownership, and teamwork every day; they are the true driving force in our operations. Challenge is proud to be one of the largest employee-owned automotive companies in North America. One of the many benefits of joining the Challenge team is the ESOP program. This program allows Challenge to give shares of the Company to all employee-owners annually. These shares are an additional retirement benefit that will continue to grow during your time at Challenge. Being part of an ESOP means our employee-owners share in Challenge’s success! Challenge is #QualityDriven and #PeoplePowered! Who We Want: The primary responsibility of the Customer Service Representative is to support oversight of Plant Materials staff members to ensure they are properly trained and following procedures set forth by the Materials Manager and Customer Service Supervisor. They have responsibility to assist in supporting the Customer Service Supervisor to achieve departmental objectives and customer satisfaction. This includes supporting the management of inventory levels, on-time shipment of finished goods, warehousing/shipping of goods, and customer service. What You'll Do: Order Processing – EDI and Manual G3PS Order Processing GMCCA Order Processing Assist with all Shipping Activities – Scanning, Labeling, Loading, Paperwork, etc. Accum Management Customer Contact On time delivery Packaging (Returnable and Expendable) Receiving Process – Standard and Subcontract Track Errors Assist with all Warehouse(s) Organization – Raw, Purchased, WIP and Finished Goods Inventory Analysis Cycle count inventories to ensure accuracy of 90% plus Ensure adequate inventories are maintained so Production can operate without stoppages When and Where: This will be a 1st Shift / 6AM-430PM M-TH position located at our Plant in Northlake, TX. Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests. What You Need to Have: High School Diploma required. Minimum of 1-2 years’ experience in a Materials Planner, Materials Scheduler or closely related role preferred. Experience with Plex Systems ERP strongly preferred. Previous experience in automotive industry preferred. Computer experience required. Has high standards of performance for self. Takes responsibility for actions, results, and mistakes. Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work. Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress. Maintains positive relationships by constructively resolving conflicts. Uses feedback from others to continuously improve performance and work relationships. Moves within own and/or other work areas (flexes) to support plant flow. Works with sense of urgency to meet needs of customers. Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities. Maintains knowledge and skills to perform job effectively. Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity. Looks for good in others; works collaboratively with others; shares information and knowledge. Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely. What We Offer: We’re excited to offer a range of awesome benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term Disability and Basic Life Insurance, Voluntary Life and Long-Term Disability options, an Employer 401k Match, ESOP shares, tuition reimbursement, a Referral Bonus Program, Challenge Incentive Program, and paid time off. Please note, while these benefits are part of what we offer, they may not all apply to this specific role. The details shared in this job description are intended to give you a general idea, but duties and responsibilities may evolve over time, with or without notice. And of course, we’re happy to provide reasonable accommodations to help individuals with disabilities succeed in their role.", "summaryDescription" : "Customer Service Representative at Challenge Manufacturing. Skills: Customer service, Inventory management, Shipping activities. Support oversight of Plant Materials staff. Ensure staff are trained", "postedDate" : "2026-06-14T05:22:38.947", "createdAt" : "2026-06-14T05:22:38.947", "lastUpdated" : "2026-06-15T10:02:31.544", "ingestTimestamp" : "2026-06-14T05:22:38.947", "mongoId" : "6a2ca5b174d8ee00a09b7c48", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Order processing", "Inventory analysis", "Cycle counting", "Conflict resolution", "Customer service", "Inventory management", "Shipping activities", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Automotive industry", "Tier 1 supplier", "Plex Systems ERP" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 731.05524, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25538c74d8ee00a014bdf1", "title" : "Customer Service Representative", "company" : "Helpware", "industry" : "Technology", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in the Technology industry in San Juan, PR, adjusted for remote work and company size." }, "location" : "San Juan, PR", "locations" : [ "San Juan", "PR" ], "timestamp" : "2026-06-15T07:08:50.552", "fingerprint" : "834c91feb3348145c72404b636bb0e2803edf0e693a318c57562ae7f268fa4fb", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://helpware-inc.breezy.hr/p/daafb9e615c5-customer-service-representative-san-juan-puerto-rico", "externalId" : "daafb9e615c5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Juan", "state" : "Puerto Rico", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "18.3842390,-66.0534400" } ], "locationText" : "San Juan, Puerto Rico, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Handle customer inquiries, Resolve customer issues, Maintain customer satisfaction, Build customer relationships, Ensure customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "CUSTOMER SERVICE REPRESENTATIVE Location: Puerto Rico | Office: Remote | Schedule: Monday to Friday | Hours: 8 am - 8 pm EST About Us Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of provi", "summaryDescription" : "Customer Service Representative at Helpware. Provide customer support. Handle customer inquiries", "createdAt" : "2026-06-14T03:21:51.256", "lastUpdated" : "2026-06-15T07:08:50.552", "ingestTimestamp" : "2026-06-14T03:21:51.256", "mongoId" : "6a25538c74d8ee00a014bdf1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 730.98175, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d82d474d8ee00a0c151e5", "title" : "Customer Service Representative", "company" : "Circle K", "industry" : "Retail", "salary" : { "min" : 16.9, "max" : 16.9, "currency" : "USD", "frequency" : "yearly" }, "location" : "Store 2709478 Oceanside CA", "locations" : [ "Store 2709478 Oceanside CA", "United States of America" ], "timestamp" : "2026-06-16T00:40:49.976", "fingerprint" : "c176a412076a0df8be21ec34af2dc06118eadf024635106a3404e64317cc1b97", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2709478-Oceanside-CA/Part-Time-Graveyard-CSR_R597318-1", "externalId" : "R597318", "industryFunction" : { }, "locationPoint" : "33.19587,-117.37948", "structuredLocations" : [ { "city" : "Oceanside", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.1958696,-117.3794830" } ], "locationText" : "Oceanside, California, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Sales support" ], "hardSkillsList" : [ "Cash handling" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales support", "majorSkillsList" : [ "Customer service", "Sales support" ], "coreResponsibilities" : "Provide excellent customer service, Assist customers with product selection, Process sales transactions accurately, Handle customer inquiries and complaints, Maintain store appearance and organization, Achieve sales targets, Restock merchandise as needed, Follow company policies and procedures", "teamCollaboration" : "Work with team members", "domainKnowledge" : "Retail operations", "domainList" : [ "retail-operations" ], "domainSpecificKnowledge" : [ "Retail operations" ], "communicationSkills" : "Verbal communication", "problemSolvingSkills" : "Problem resolution", "outcomesObjectives" : "Meet sales goals; Ensure customer satisfaction", "qualificationsBasic" : "High School diploma or GED, Previous customer service experience", "qualificationsPreferred" : "Previous retail experience, Experience with cash handling", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 2709478: 1990 College Blvd, Oceanside, California 92056 # _**Shift Availability**_ Flexible Availability ** _Time Type_** Part time **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.90 to $16.90 ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Circle K. Skills: Customer service, Sales support. Provide excellent customer service. Assist customers with product selection", "postedDate" : "2026-06-13T20:47:44.901", "createdAt" : "2026-06-14T20:47:44.836", "lastUpdated" : "2026-06-16T00:40:49.976", "ingestTimestamp" : "2026-06-14T20:47:44.836", "mongoId" : "6a2d82d474d8ee00a0c151e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2709478-Oceanside-CA/Part-Time-Graveyard-CSR_R597318-1", "salaryAnnualMin" : 35152, "salaryAnnualMax" : 35152, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cash handling", "Customer service", "Sales support", "Retail operations" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 729.4365, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aa22874d8ee00a06ac392", "title" : "Travel Support Advisor", "industry" : "DN", "salary" : { "min" : 45000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Indiana", "locations" : [ "Indiana" ], "timestamp" : "2026-06-14T22:29:55.817", "fingerprint" : "b7bd7b660f126b4ed7addfdccd85508b2a228c6ce10b3fd844d5728a79e7bdeb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/2872d49b-7044-494b-9c1c-25b897db93f2/apply", "externalId" : "2872d49b-7044-494b-9c1c-25b897db93f2", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Indiana", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Indiana, United States", "professionalSkills" : [ "Travel coordination" ], "hardSkillsList" : [ "Customer service", "Problem solving" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Problem solving", "level" : "intermediate" } ], "majorSkills" : "Customer success, Travel support", "majorSkillsList" : [ "Customer success", "Travel support" ], "coreResponsibilities" : "Provide support to clients with travel arrangements, Assist with questions related to itineraries, Communicate with travel suppliers and partners, Maintain accurate records of client interactions, Assist clients with itinerary changes, Provide guidance on travel schedules, Monitor travel updates, Deliver professional and timely customer service", "domainKnowledge" : "Travel industry", "domainList" : [ "travel-industry" ], "domainSpecificKnowledge" : [ "Travel industry" ], "problemSolvingSkills" : "Problem solving", "qualificationsBasic" : "Basic computer proficiency, Ability to use online systems, Comfortable working independently", "qualificationsPreferred" : "Previous customer service experience, Previous hospitality experience, Previous support roles experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description About the Opportunity We are seeking reliable and customer-focused individuals to join our team as Travel Support Advisors. In this role, you will assist clients throughout the travel planning process by providing support with reservations, itinerary details, and travel-related questions. This opportunity is ideal for individuals who enjoy helping others, solving problems, and providing a positive customer experience. Travel Support Advisors work with established booking platforms and travel resources to assist clients before, during, and after their trips. ## Key Responsibilities Provide support to clients with travel arrangements including flights, hotels, cruises, transportation, and vacation packages Assist with questions related to itineraries, reservations, and travel details Communicate with travel suppliers and partners to confirm bookings and resolve issues Maintain accurate records of client interactions, bookings, and updates Assist clients with itinerary changes, updates, or travel-related concerns Provide guidance on travel schedules, documentation requirements, and trip details Monitor travel updates and communicate any relevant changes to clients Deliver professional and timely customer service throughout the travel experience ## Qualifications Strong communication and problem-solving skills Customer-service mindset with a focus on client satisfaction Ability to manage multiple requests and respond in a timely manner Comfortable working independently in a remote environment Basic computer proficiency and ability to use online systems Interest in travel, tourism, hospitality, or customer support Previous experience in customer service, hospitality, or support roles is helpful but not required ## Additional Information What You’ll Gain Flexible remote work environment Access to training and travel industry resources Opportunities to develop skills in customer support and travel coordination Supportive team environment focused on professional growth Potential travel-related incentives and industry perks Additional Information This role provides flexibility and access to tools and resources designed to support individuals in assisting clients throughout their travel experience. Applicants should be comfortable working remotely and communicating with clients and travel partners through digital platforms.", "summaryDescription" : "Travel Support Advisor. Skills: Customer success, Travel support. Provide support to clients with travel arrangements. Assist with questions related to itineraries", "postedDate" : "2026-06-09T12:10:28.565", "createdAt" : "2026-06-09T12:10:28.565", "lastUpdated" : "2026-06-14T22:29:55.817", "ingestTimestamp" : "2026-06-12T06:21:21.691", "mongoId" : "6a2aa22874d8ee00a06ac392", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Problem solving", "Customer success", "Travel support", "Travel coordination", "Travel industry" ], "skillCount" : 6, "jobCategory" : "other", "dataQualityScore" : 0.6666667, "_score" : 729.3997, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2ca5c974d8ee00a09b8165", "title" : "Customer Service Representative", "company" : "Homes Alive Pets", "industry" : "Retail", "salary" : { "min" : 1600.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "87 Broadview Dr, Sherwood Park, AB", "locations" : [ "87 Broadview Dr", "Sherwood Park", "AB" ], "timestamp" : "2026-06-15T07:31:34.682", "fingerprint" : "96d24a8f06139f2601074fa7ca2aa29fd7d33478bbdf1a3b8c7e9fe6afd82c26", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.homesalive.ca/jobs?gh_jid=7742260003", "externalId" : "7742260003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sherwood Park", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "53.5256963,-113.2966310" } ], "locationText" : "Sherwood Park, Alberta, Canada", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Time management", "Attention to detail", "Teamwork", "Collaboration", "Articulate communication" ], "hardSkillsList" : [ "Operating cash registers", "Handling money", "Product detail communication", "Inventory accuracy" ], "softSkillsList" : [ "Trustworthy" ], "hardSkills" : [ { "name" : "Operating cash registers", "level" : "intermediate" }, { "name" : "Handling money", "level" : "intermediate" }, { "name" : "Product detail communication", "level" : "intermediate" }, { "name" : "Inventory accuracy", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Trustworthy" } ], "majorSkills" : "Customer service, Pet care, Sales support", "majorSkillsList" : [ "Customer service", "Pet care", "Sales support" ], "coreResponsibilities" : "Serve customer needs, Offer honest advice, Welcome customers, Operate cash registers, Handle cash accurately, Maintain stock on shelves, Communicate product details, Clean shelves, Face products, Assist co-workers, Complete routine tasks, Follow system procedures, Learn new skills, Develop new knowledge", "teamCollaboration" : "Co-workers and leaders; Servantship culture", "domainKnowledge" : "Pet nutrition; Pet needs", "domainList" : [ "pet-nutrition", "pet-needs" ], "domainSpecificKnowledge" : [ "Pet nutrition", "Pet needs" ], "communicationSkills" : "Clear communication", "continuousLearning" : "Develop skills; Develop knowledge", "specialRequirements" : "Ability to lift 50lbs", "qualificationsBasic" : "Excellent communication skills, Excellent people skills, Experience in customer service, Willingness to learn, Passion for pets, Ability to lift 50lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet. You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions. Our Mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities. There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world. Job Title Customer Service Representative Direct Report Store Manager Department Store Operations Location 87 Broadview Dr, Sherwood Park, AB T8H 1S5 Summary Customer Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Customer Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment. The ideal Customer Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets. Core Competencies A Positive and Hardworking Attitude. A willingness to go the extra mile to provide customers with the best possible shopping experience. Strong Communication Skills. Ability to clearly communicate with customers and other staff. Resilience. Ability to remain calm and navigate through high stress situations Behaviour & Skills Customer Service Excellent time management & attention to detail Excellent teamwork & collaborative abilities Confident & articulate communication Trustworthy & positive attitude Understanding of pet nutrition & needs Ability to lift 50lbs Job Responsibilities Customer Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives: Customer Service To serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community. Operate cash registers and accurately handle cash. Store Appearance Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer. Employee Service Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you. System Maintenance Complete routine tasks specified in checklists & delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory. Self-Development Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others). A Day in the Life of a Customer Service Representative Each day as a Customer Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!) Schedule Full-time Customer Service Representatives are scheduled to work a minimum of 32 hrs./week and up to 40 hrs./week. Shifts may be morning, afternoon, or evening, Monday to Sunday. Shifts are determined at the discretion of the Store Manager. Compensation $16.00/hr. Benefits. Dental care Disability insurance Extended health care Life insurance Paid time off Vision care Staff discount", "summaryDescription" : "Customer Service Representative at Homes Alive Pets. Skills: Customer service, Pet care, Sales support. Serve customer needs. Offer honest advice", "postedDate" : "2026-06-13T21:15:28.661", "createdAt" : "2026-06-13T21:15:28.661", "lastUpdated" : "2026-06-15T07:31:34.682", "ingestTimestamp" : "2026-06-13T21:15:28.661", "mongoId" : "6a2ca5c974d8ee00a09b8165", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Operating cash registers", "Handling money", "Product detail communication", "Inventory accuracy", "Trustworthy", "Customer service", "Pet care", "Sales support", "Time management", "Attention to detail", "Teamwork", "Collaboration", "Articulate communication", "Pet nutrition", "Pet needs" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 729.16766, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a539074d8ee00a05fed96", "title" : "Customer Support Representative - German Speaking", "company" : "OpenTable", "industry" : "Hospitality", "salary" : { "min" : 32500.0, "max" : 42000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Representative in London, UK, with adjustments for the hospitality industry and company size." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-13T03:18:42.452", "fingerprint" : "165f3ca45056d241144c4cf556ea542d9b68e4942e943be660b6e58ee8bf887a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/opentable/jobs/8578490002", "externalId" : "8578490002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" }, { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "London, England, United Kingdom; Manchester, United Kingdom", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Active listening", "Writing/typing" ], "softSkillsList" : [ "Logical thinking", "Adaptability" ], "hardSkills" : [ { "name" : "Active listening", "level" : "intermediate" }, { "name" : "Writing/typing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Logical thinking" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, German language", "majorSkillsList" : [ "Customer support", "German language" ], "coreResponsibilities" : "Provide support to customers, Answer complex questions on function and usage, Serve as primary contact for North American customers, Provide excellent service worldwide, Answer customer and employee calls, Answer customer and employee emails, Answer customer and employee chats, Answer customer and employee WhatsApp, Provide outstanding service, Know limitations and ask for assistance, Own resolution to customer issues, Log all contacts accurately, Log all contacts efficiently", "teamCollaboration" : "Global team; Customer Support Supervisor", "domainKnowledge" : "Restaurant industry; Hospitality industry", "domainList" : [ "restaurant-industry", "hospitality-industry" ], "domainSpecificKnowledge" : [ "Restaurant industry", "Hospitality industry" ], "toolProficiency" : [ "CRM", "Salesforce" ], "communicationSkills" : "Active listening; Writing/typing; Informal communications", "continuousLearning" : "Development Dollars; On-demand courses; Learning resources", "problemSolvingSkills" : "Logical thinking", "specialRequirements" : "Work public holidays, Work weekends", "outcomesObjectives" : "Restore faith in OpenTable; Foster prosperous customer relationships", "qualificationsBasic" : "Fluent/native German and English, 1+ year customer support experience, Experience with Windows/Apple OS, Knowledge of iOS/Apple Hardware", "qualificationsPreferred" : "Restaurant/hospitality experience, Software support environment experience, Computer networking knowledge, Technical knowledge", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better. The goal is not to get the customer off the phone as fast as possible (unless that’s what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is diverse so you’ll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write in both German and English to a fluent / native level. In this role, you will: Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?) Answer customer and employee calls, emails, chats, WhatsApp (and any future form of contact we may come up with) Provide outstanding service Know your limitations and when you should ask for assistance Own the resolution to the problem; don’t leave the customer hanging Accurately and efficiently log all contacts in our CRM (Salesforce) Working Hours: Our UK Customer Support function operates from 07:00 - 20:00, 7 days a week, 365 days a year. Our Customer Support Representatives work 5 days a week, working 8.5 hour shifts (including break time) - the earliest shift is 07:00 - 15:30 & the latest is 11:30 - 20:00. Once you join, you'd be assigned a set shift, so it's important to be fully flexible with the days & times you can work. The team work 3 days a week in the London office (Tues, Weds & Thurs) You'll be required to work public holidays & on weekends too (usually Saturday or Sunday) Start Date: The intended start date is Monday 17th August 2026, the following 5 weeks will be for training. Training is Monday - Friday, 09:00 - 18:00 in the London office. Successful candidates must attend all days of training for the 5 weeks. Please apply if: You have an interest (or background) in the restaurant or hospitality industry (It’s certainly not mandatory, but we do appreciate any proven experience) You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there) You have the ability to know what’s right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions You’re the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up Value your integrity, and respect the trust our customers place in OpenTable’s products/ brands and would never lie to our clients just to make them happy You enjoy the flexibility and challenges that come with a script free environment You use your experience and personality to provide excellent service You are not only receptive to feedback, but you actively seek it, and look for ways to implement it Experience Needed: Excellent communication skills, with a bias towards customer service You have Strong communication skills: active listening, writing/typing, informal communications Restaurant/ hospitality experience (or even just being a “foodie”) preferred You have 1+ year experience providing customer support, by phone, email, chat, preferably in a software support environment Have experience using current Microsoft Windows and Apple operating systems You hold knowledge of iOS and Apple Hardware What You’ll Get at OpenTable We believe great work happens when people feel trusted, supported & excited about what they do — so we offer benefits designed to support your life, wellbeing & growth. \uD83D\uDCB7 Annual Salary £30,000 per year \uD83C\uDF0D Flexibility that actually feels flexible Work from (almost) anywhere for up to 20 days per year Generous annual leave, plus your birthday off \uD83E\uDDE0 Support for your wellbeing Private health & dental insurance Company-paid therapy through Spring Health A Headspace subscription An Employee Assistance Programme with 24/7 GP access, legal support & more Income protection & life assurance Discounted gym membership \uD83D\uDE80 Investment in your growth Development Dollars to support your learning Leadership development opportunities Access to thousands of on-demand courses & learning resources ✨ The extras that make a difference Paid volunteer days Paid parental leave Competitive pension contributions Bike2Work & season ticket loan schemes Travel discounts Employee Resource Groups & inclusive communities Regular socials, Thursday happy hours & free office lunches twice a week Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-FF1", "summaryDescription" : "Customer Support Representative - German Speaking at OpenTable. Skills: Customer support, German language. Provide support to customers. Answer complex questions on function and usage", "postedDate" : "2026-06-11T17:13:09.890", "createdAt" : "2026-06-11T17:13:09.890", "lastUpdated" : "2026-06-13T03:18:42.452", "ingestTimestamp" : "2026-06-11T17:13:09.890", "mongoId" : "6a2a539074d8ee00a05fed96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Active listening", "Writing/typing", "Logical thinking", "Adaptability", "Customer support", "German language", "Customer service", "Restaurant industry", "Hospitality industry", "CRM", "Salesforce" ], "skillCount" : 11, "jobCategory" : "customer-service", "jobSubcategory" : "customer-support", "dataQualityScore" : 0.7777778, "_score" : 726.6505, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality" }, { "id" : "6a2ccd1674d8ee00a0a28e6c", "title" : "Travel manager", "company" : "Everstar", "industry" : "Manufacturing", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Travel Manager in India, adjusted for mid-seniority level and the manufacturing industry." }, "location" : "Kyiv | Київ, UA", "locations" : [ "Kyiv | Київ", "UA" ], "timestamp" : "2026-06-16T03:36:36.489", "fingerprint" : "3a7e6dce3d13c45d4ac72ed39e6f89c69c4c65dfc42affaac83aa731954f6f94", "source" : "breezyhr", "language" : "uk", "applyUrl" : "https://everstar.breezy.hr/p/83d3d4f501a5-travel-manager", "externalId" : "83d3d4f501a5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "kyiv", "state" : "kyiv city", "country" : "Ukraine", "continent" : "europe", "source" : "locations-index", "geo" : "50.45466,30.5238" } ], "locationText" : "Kyiv | Київ, UA", "coreResponsibilities" : "Assist private defense companies, Find talented people, Contribute to Ukraine's victory, Support client in equipment production, Support client in radio-electronic device production", "domainKnowledge" : "Defense industry; Equipment production; Radio-electronic devices", "domainList" : [ "defense-industry", "equipment-production", "radio-electronic-devices" ], "domainSpecificKnowledge" : [ "Defense industry", "Equipment production", "Radio-electronic devices" ], "outcomesObjectives" : "Bring Ukraine victory", "workSiteFlexibility" : "Onsite", "rawDescription" : "Ми — агентство Everstar. Наше завдання — допомагати приватним компаніям оборонної сфери знаходити талановитих людей та наближати перемогу України. Один з наших клієнтів займається виробництвом техніки та радіоелектронних пристроїв, що покращує ефективність ведення бойових дій. Компанія постійно з", "summaryDescription" : "Travel manager at Everstar. Assist private defense companies. Find talented people", "createdAt" : "2026-06-14T18:51:25.152", "lastUpdated" : "2026-06-16T03:36:36.489", "ingestTimestamp" : "2026-06-14T18:51:25.152", "mongoId" : "6a2ccd1674d8ee00a0a28e6c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Defense industry", "Equipment production", "Radio-electronic devices" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 725.90466, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.0 }, { "id" : "69dde4492beec4dd3d9a335f", "title" : "Intern Support Technician - Denison Travel Info Ctr.", "company" : "TxDOT", "industry" : "Government", "salary" : { "min" : 28000.0, "max" : 36000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Intern Support Technician in Denison, United States, adjusted for government industry and internship employment type." }, "location" : "UST-Texas-Denison-Trv-Denison Information Center", "locations" : [ "UST-Texas-Denison-Trv-Denison Information Center", "Hourly", "Nonexempt,
Trv-Denison Information Center (56DENISON)
6801 US HWY 69/75
Denison, 75020

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This role focuses on ensuring a smooth and organized experience by assisting with logistics, timelines, and client support. ## Key Responsibilities Communicate with clients via email and online platforms Assist with scheduling consultations and managing timelines Support coordination of travel and event-related details Maintain accurate and organized client records Provide updates, confirmations, and follow-ups as needed Collaborate with internal team members to support service delivery ## Qualifications Strong communication and organizational skills Ability to manage multiple tasks and priorities Detail-oriented with a client-focused approach Comfortable working independently in a remote setting Proficiency with digital tools and communication platforms ## Preferred (Not Required) Experience in customer service, administrative support, or coordination Familiarity with scheduling or booking systems ## What We Offer Remote work environment Structured onboarding and training Ongoing support and development opportunities Collaborative team environment", "summaryDescription" : "Client Services Representative – Event & Travel Coordination (Remote). 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Trv-Waskom Information Center (56WASKOM)
1255 N IH 20E
Waskom, 75692-9485

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One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Location: This is an onsite role based at Nextiva’s Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. How You’ll Make an Impact As a Technical Support Representative at Nextiva, you’ll be on the front lines of delivering exceptional customer experiences. You’re not just solving issues, you’re uncovering the “why,” guiding customers to the right solutions, and making their day easier. As a Technical Support Representative, you will deliver Amazing Service® through high-quality technical support services by processing and resolving requests received across various communication channels; while continuously growing your skills in a fast-paced, learning environment. You’ll leverage modern tools, including AI, to work smarter, move faster, and deliver even better outcomes for customers. What You’ll Do Solve What Matters: Troubleshoot customer issues across hardware, software, and networking systems, quickly identifying root causes and driving resolution Deliver Great Experiences: Communicate clearly and professionally to ensure every interaction is positive and productive Stay on the Details: Document customer interactions, issues, and resolutions with accuracy and consistency Keep Systems Running: Provide, maintain, and update systems to ensure optimal performance for customers; managing multiple requests simultaneously in a fast-paced, high-volume environment Own the Outcome: Take full ownership of customer issues, following through until resolution while meeting daily and monthly performance metrics Continuous Learning: Continuously build technical knowledge of Nextiva products, systems, and troubleshooting processes to provide better service. Explore new tools and ways of working to improve performance Work Smarter: Leverage AI tools (e.g., ChatGPT, Copilot, or similar) to support daily workflows, such as summarizing customer interactions, identifying key action items, and improving response quality Apply clear and structured inputs when using AI tools to generate accurate and relevant outputs; iterating and refining your approach when the responses aren't perfect (persistence is key!) About You: 2+ years of customer service experience, preferably in technical support or help desk environment Working knowledge of PC and Mac operating systems and Microsoft Office applications; hardware and/or networking knowledge preferred Advanced English fluency required (spoken and written). Ability to work remotely in Ukraine and regularly work shifts aligned with US business hours (between 12:00pm-4:00am Monday through Friday) Curiosity and enthusiasm for learning new technologies Comfort working in fast-paced environments with evolving tools and processes Core Competencies: Customer First: Patient, conscientious and professional; providing great customer experiences with a focus on accuracy Problem Solver: Strong troubleshooting and analytical skills with a persistent, solution-oriented mindset; able to overcome setbacks and willing to try multiple paths to reach the right solution Detail-Oriented: Ability to manage multiple tasks or conversations simultaneously; strong attention to detail in both technical work and documentation AI-Forward Mindset: Curiosity and willingness to experiment with AI exposure to similar tools in a professional environment preferred Team-Driven: You collaborate, share knowledge, and contribute to a positive team environment Why Nextiva? Impact: Join a company trusted by over a million users, helping businesses deliver better customer experiences every day Innovation: Be part of a team building AI-powered solutions that drive efficiency and smarter customer engagement Growth: Thrive in a culture focused on continuous learning, development, and career progression Culture: Work alongside a supportive, high-energy team committed to Amazing Service® and meaningful connections Nextiva DNA (Core Competencies) Nextiva’s most successful team members share common traits and behaviors: Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go. Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses. Health \uD83C\uDF4F- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage Insurance \uD83D\uDCBC- Life Insurance (24 times your monthly salary) Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time Financial Security \uD83D\uDCB0- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA) Wellness \uD83E\uDD38‍- Employee Assistance Program and comprehensive wellness initiatives Growth \uD83C\uDF31- Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! #LI-AL1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.", "summaryDescription" : "Technical Support Representative at Nextiva. Skills: Customer experience, Technical support, AI tools. Deliver Amazing Service®. Process requests", "postedDate" : "2026-06-12T21:53:40.805", "createdAt" : "2026-06-12T21:53:40.805", "lastUpdated" : "2026-06-15T02:44:08.337", "ingestTimestamp" : "2026-06-12T21:53:40.805", "mongoId" : "6a2c5e8074d8ee00a08e473f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Troubleshooting", "System maintenance", "Technical knowledge", "Curiosity", "Persistence", "Customer experience", "Technical support", "AI tools", "Customer service", "Nextiva products", "Nextiva systems", "ChatGPT", "Copilot" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "technical-support", "dataQualityScore" : 0.8888889, "_score" : 717.22894, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c7fc774d8ee00a095651d", "title" : "Route Sales Support Representative", "company" : "TBHC Delivers", "salary" : { "min" : 50000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Montgomery, Alabama, United States", "locations" : [ "Montgomery", "Alabama", "United States" ], "timestamp" : "2026-06-16T04:33:05.677", "fingerprint" : "46cd8d65d56059f87c2e81f11a0920ce9214edeff4632dcb49a1df4cd9f5de96", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.tbhcdelivers.com/careers/?gh_jid=5240115008", "externalId" : "5240115008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Montgomery", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.3777111,-86.3090775" } ], "locationText" : "Montgomery, Alabama, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "coreResponsibilities" : "Process customer orders, Manage customer accounts, Provide customer service, Handle customer inquiries, Resolve customer issues, Process payments, Maintain customer records, Assist with sales efforts", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This is not a typical drop-and-go route sales position. If you’re looking for a delivery driver role, this is not the right fit for you. This role is built for a sales professional - someone who makes a real impact for every customer they serve, builds trust, drives growth, and delivers products in perfect condition. At TBHC Delivers®, the largest distributor of Hunt Brothers® Pizza, we only win when our customers win. As a Route Sales Support Representative, that commitment shows up in how you greet every customer, manage inventory, check in and rotate product, and leave every store better than you found it. In this role, you’ll support established routes, ensuring our customers consistently receive a high level of service that makes Hunt Brothers Pizza the number one pizza brand in the convenience store space. WHAT YOU’LL DO Deliver exceptional customer service and represent the Hunt Brothers Pizza and TBHC Delivers brands professionally at every stop Independently unload, rotate, and stock product while delivering a level of service that goes beyond the industry standard Build relationships with store managers/owners to identify opportunities, drive sales growth, and proactively identify, communicate, and resolve customer issues Maintain accurate records throughout the day Safely operate a TBHC Delivers truck to service assigned convenience store accounts WHAT SUCCESS LOOKS LIKE Dependable – You show up prepared, follow through, and deliver consistent results Customer Obsessed – You take pride in serving others and are driven by helping customers succeed Driven – You are resilient in challenging situations, think critically to solve problems, and are committed to finishing what you start Service Minded – You hold a high standard for doing the job right and go beyond what is expected Physical Execution – You meet the physical demands of a high-performance route with consistency, stamina, and a focus on safety Strong Communicator – You communicate clearly, professionally, and build trust quickly Relationship Oriented – You build positive, productive relationships with customers and team members Passionate – You are driven to succeed and help others around you succeed WHAT YOU GET WHEN YOU JOIN God-centered culture committed to being a blessing to all we serve $1,000 sign-on bonus You will be paid for 50 hours per week, even on weeks where your actual hours are less, providing consistent pay and a minimum annual earning of $50,000 Opportunity to earn up to $4,300 in additional sales incentives Pay increases after three months and six months of employment 4-day work week - enjoy 166 days off per year (about 45% of the year off) Paid time off A career path leading to Account Manager and beyond 80% of company leadership started in this position – we build talent and promote from within. Best in class paid training 10+ weeks of onboarding to ensure you have the knowledge and resources to be successful in this role All expenses paid to obtain your CDL Class B license with air brake endorsement within the first six months of employment Job specific development programs to support personal and professional growth Independent role with ownership of your daily performance and results, backed by a close-knit district team working together to support one another and achieve shared goals Medical, dental & vision benefits – plus 401(k) with company match Company-paid disability and life insurance Annual holiday weekend celebration in Nashville to recognize the year’s successes and celebrate our team members. Travel expenses are company paid Free pizza! REQUIREMENTS Ability to lift up to 75 pounds (at times), bend, and lift to rotate existing stock with new stock Ability to climb into a large commercial truck, on average, 40 times per day Ability to work a 4-day workweek comprised of workdays up to 14 hours (average workweek is 50 hours) Flexibility to work overnight routes as needed High school diploma or GED Must be at least 21 years old Valid driver’s license with a clean driving record for three years, including no DUIs Ability to meet Federal DOT medical certification requirements/driver eligibility to obtain/maintain a Class B CDL with air brake endorsement About Us TBHC Delivers provides direct-to-store delivery for Hunt Brothers® Pizza to convenience stores across the United States. We specialize in rural convenience stores, providing them with hot, delicious products beloved by consumers nationwide. We’re the engines that drive food sales in small communities. As the largest distributor of Hunt Brothers® Pizza, we’re proud to represent the brand and provide high-quality products and services to our customers. We strive to be a blessing by helping small businesses grow and succeed because we know in changing the lives of those we serve, we too are forever changed. To learn more visit TBHCDelivers.com. TBHC Delivers is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.", "summaryDescription" : "Route Sales Support Representative at TBHC Delivers. Process customer orders. Manage customer accounts", "postedDate" : "2026-06-14T19:11:21.428", "createdAt" : "2026-06-14T19:11:21.428", "lastUpdated" : "2026-06-16T04:33:05.677", "ingestTimestamp" : "2026-06-14T19:11:21.428", "mongoId" : "6a2c7fc774d8ee00a095651d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 713.3028, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e7374d8ee00a08e4197", "title" : "Customer Service Representative", "company" : "ABC Legal Services", "industry" : "Legal Services", "salary" : { "min" : 1200.0, "max" : 1200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Puerto Rico (Remote) ", "locations" : [ "Puerto Rico (Remote)" ], "timestamp" : "2026-06-15T01:37:28.677", "fingerprint" : "1482e4966132cf3aefe9d865cd8caf05be51a9f908ec5e7bad400fdf4d33c1a3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.abclegal.com/job-openings/job?id=7768865003&gh_jid=7768865003", "externalId" : "7768865003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Puerto Rico", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Puerto Rico", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "experienceMaxYears" : 3, "technicalSkills" : "Microsoft Outlook, Microsoft Excel, Microsoft Word, PDF Editor", "professionalSkills" : [ "Service of process" ], "hardSkillsList" : [ "Transcribe information", "Review order", "Investigate issues", "Implement solutions", "Perform repetitive tasks", "Anticipate issues", "Circumvent issues", "Implement new processes", "Improve performance" ], "softSkillsList" : [ "Diplomacy", "Maintain cool head" ], "hardSkills" : [ { "name" : "Transcribe information", "level" : "intermediate" }, { "name" : "Review order", "level" : "intermediate" }, { "name" : "Investigate issues", "level" : "intermediate" }, { "name" : "Implement solutions", "level" : "intermediate" }, { "name" : "Perform repetitive tasks", "level" : "intermediate" }, { "name" : "Anticipate issues", "level" : "intermediate" }, { "name" : "Circumvent issues", "level" : "intermediate" }, { "name" : "Implement new processes", "level" : "intermediate" }, { "name" : "Improve performance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Diplomacy" }, { "name" : "Maintain cool head" } ], "majorSkills" : "Customer support, Issue resolution, Order management", "majorSkillsList" : [ "Customer support", "Issue resolution", "Order management" ], "coreResponsibilities" : "Respond to customer support tickets, Answer questions on orders, Resolve issues on orders, Manage high-volume phone calls, Assist customers with orders, Assist new customers online, Respond to emails, Address questions from customers, Address concerns from customers, Address internal department queries, Document issues in Confluence, Visit court dockets for information, Pull filed papers, Perform other job-related duties", "teamCollaboration" : "Work with other teams", "domainKnowledge" : "Service of process; Court dockets", "domainList" : [ "service-of-process", "court-dockets" ], "domainSpecificKnowledge" : [ "Service of process", "Court dockets" ], "toolProficiency" : [ "Confluence", "Microsoft Outlook", "Microsoft Excel", "Microsoft Word", "PDF Editor", "Phone systems" ], "communicationSkills" : "Speak English", "documentationSkills" : "Document issues", "problemSolvingSkills" : "Resolve issues; Investigate issues; Implement solutions; Anticipate issues; Circumvent issues", "specialRequirements" : "Located in Puerto Rico", "outcomesObjectives" : "Provide best customer experience", "qualificationsBasic" : "High school diploma or GED, 1-3 years customer support experience, 1-3 years call center experience, Assist customers over phone, Typing speed of 55 wpm", "qualificationsPreferred" : "Technology experience preferred, Microsoft Outlook experience preferred, Microsoft Excel experience preferred, Microsoft Word experience preferred, PDF Editor experience preferred, Phone systems experience preferred, Document manipulation experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but must be located in Puerto Rico. Key Responsibilities: Respond to customer support tickets, including answering questions and resolving issues related to existing orders Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field Document issues in Confluence Visit court dockets for information on case filing and occasionally pull filed papers Perform other job-related duties as assigned Qualifications: High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred Document manipulation experience Ability to read, write, and speak English Ability to transcribe information, review an order, investigate issues and implement solutions Ability to perform repetitive tasks with accuracy Ability to maintain a high level of work product in often stressful situations Ability to anticipate issues and circumvent them Ability to implement new processes and changes and improve performance Typing speed of at least 55 wpm We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Benefits: Health, Dental, Vision insurance 401(k) with company matching Paid time off 7 Paid company holidays 4 Floating holidays per-year Life Insurance and AD&D Insurance Long Term Disability Health Care Reimbursement Flexible Spending Account Dependent Care Flexible Spending Account EAP (Employee Assistance Program) Pet Insurance Pay Range: $12.00 - $12.00 /hr Schedule: Full-time, 7- 4 PST", "summaryDescription" : "Customer Service Representative at ABC Legal Services. Skills: Customer support, Issue resolution, Order management. Respond to customer support tickets. Answer questions on orders", "postedDate" : "2026-06-12T22:14:02.803", "createdAt" : "2026-06-12T22:14:02.803", "lastUpdated" : "2026-06-15T01:37:28.677", "ingestTimestamp" : "2026-06-12T22:14:02.803", "mongoId" : "6a2c5e7374d8ee00a08e4197", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 2496000, "salaryAnnualMax" : 2496000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Transcribe information", "Review order", "Investigate issues", "Implement solutions", "Perform repetitive tasks", "Anticipate issues", "Circumvent issues", "Implement new processes", "Improve performance", "Diplomacy", "Maintain cool head", "Customer support", "Issue resolution", "Order management", "Service of process", "Court dockets", "Confluence", "Microsoft Outlook", "Microsoft Excel", "Microsoft Word", "PDF Editor", "Phone systems" ], "skillCount" : 22, "jobCategory" : "customer-service", "jobSubcategory" : "customer-success", "dataQualityScore" : 0.8888889, "_score" : 712.5507, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Legal Services" }, { "id" : "6a2c7fce74d8ee00a0956642", "title" : "Digital Banking Support Representative", "company" : "Climate First Bank", "industry" : "Banking", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority Digital Banking Support Representative in the United States, adjusted for the banking industry and remote work." }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-16T04:56:29.717", "fingerprint" : "5b3d73ddac732c57b95a9560f86889cc52fb7e8c88a4f2ad5b47da2eaa9ce1cb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/climatefirstbank/jobs/4283884009", "externalId" : "4283884009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "coreResponsibilities" : "Manage customer relationships, Ensure customer retention, Drive customer satisfaction, Maximize customer value realization", "domainKnowledge" : "Digital banking", "domainList" : [ "digital-banking" ], "domainSpecificKnowledge" : [ "Digital banking" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are changing FINANCE to finance CHANGE! At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental Eastern Standard Hours. Occasional U. S. travel for company events. Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance. Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. The Hiring Process: Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team. Our process follows the Topgrading Methodology — we hire A-Players through a structured, transparent process that includes: Cognitive and personality assessments An application form spanning your full education and work history 3 conversation stages with key team members- get to know us! Credit and background checks conducted before the final interview Final Step: Connect us with former mentors and managers of our choice for reference chats. We do not offer visa sponsorship and will not pursue candidates without valid work authorization Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Digital Banking Support Representative at Climate First Bank. Manage customer relationships. Ensure customer retention", "postedDate" : "2026-06-14T19:10:43.624", "createdAt" : "2026-06-14T19:10:43.624", "lastUpdated" : "2026-06-16T04:56:29.717", "ingestTimestamp" : "2026-06-14T19:10:43.624", "mongoId" : "6a2c7fce74d8ee00a0956642", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Digital banking" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 711.444, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 44118, "totalPages" : 883, "hasNext" : true, "hasPrevious" : false } }

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