{ "count" : 149520, "data" : [ { "id" : "6a2ca3ce74d8ee00a09adeab", "title" : "Central Management Office Specialist", "company" : "Agoda", "industry" : "Hospitality", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "THB", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Mid-level Central Management Office Specialist in Bangkok, Thailand, adjusted for the hospitality industry and Agoda's company size." }, "location" : "Bangkok, Thailand", "locations" : [ "Bangkok", "Thailand" ], "timestamp" : "2026-06-15T09:16:54.250", "fingerprint" : "ef973275f67c1307b5e331dee75a26173ff34bdc07d9336cb951686d7cae8b1a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/agoda/jobs/7991835", "externalId" : "7991835", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangkok", "country" : "Thailand", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.7524938,100.4935089" } ], "locationText" : "Bangkok, Thailand", "employmentType" : "CONTRACT", "technicalSkills" : "Microsoft Excel, Microsoft PowerPoint, Canva", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Video editing", "Artwork editing", "Content development" ], "hardSkills" : [ { "name" : "Video editing", "level" : "intermediate" }, { "name" : "Artwork editing", "level" : "intermediate" }, { "name" : "Content development", "level" : "intermediate" } ], "majorSkills" : "Event logistics, Employee engagement, Learning and development", "majorSkillsList" : [ "Event logistics", "Employee engagement", "Learning and development" ], "coreResponsibilities" : "Coordinate internal event logistics, Support internal event logistics, Create presentations, Make artwork, Make videos, Edit artwork, Edit videos, Develop content, Assist with employee engagement communications, Maintain relevant systems, Organize learning and development sessions, Support learning and development sessions, Monitor timelines, Follow up on tasks, Ensure smooth delivery of initiatives, Provide day-to-day coordination support", "teamCollaboration" : "Cross-functional coordination", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "B2B; Accommodation; Flights; Activities", "domainList" : [ "b2b", "accommodation", "flights", "activities" ], "domainSpecificKnowledge" : [ "B2B", "Accommodation", "Flights", "Activities" ], "toolProficiency" : [ "Microsoft Excel", "Microsoft PowerPoint", "Canva" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Documentation", "continuousLearning" : "Learning and development sessions", "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "Basic proficiency in Microsoft Excel, Basic proficiency in PowerPoint, Event management skills, Project management skills, Excellent communication skills in Thai, Excellent communication skills in English", "qualificationsPreferred" : "Skilled in Canva for video editing, Skilled in Canva for artwork editing, Detail-oriented with problem-solving skills", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team  The Supply department serves as Agoda’s B2B arm, connecting with external partners to secure accommodation, flights, and activities. Within Supply, the “Central Management Office (CMO)” acts as a unifying team, leading and supporting a range of initiatives. The CMO drives impactful non-BAU projects, elevates project management standards, optimizes budget allocation and spending, fosters people engagement across the department, and develops effective strategies for performance management and capability building. Your role:  Coordinate and support internal event logistics, including presentation creation, artwork and video making & editing, and content development. Assist with employee engagement communications and maintain relevant systems. Organize and support learning & development sessions, including documentation and distribution of materials. Assist in monitoring timelines, follow-ups, and administrative processes to ensure smooth delivery of employee engagement and development initiatives. Provide day-to-day coordination support across internal communications, events, and L&D activities as needed.    What You’ll Need to Succeed (Must Have)   Basic proficiency in Microsoft Excel and PowerPoint. Skilled in Canva for video and artwork editing. Strong event and project management skills Excellent communication skills in both Thai and English (verbal and written). Detail-oriented with strong problem-solving skills. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.", "summaryDescription" : "Central Management Office Specialist at Agoda. Skills: Event logistics, Employee engagement, Learning and development. Coordinate internal event logistics. 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Rowe Price", "salary" : { "min" : 107000.0, "max" : 194000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Baltimore, MD", "locations" : [ "Baltimore, MD", "United States of America" ], "timestamp" : "2026-06-16T15:01:34.641", "fingerprint" : "f36b827747f4c4b8eea18e7d363ae141863e3c37819d087e0b524ce9d4772cf8", "source" : "workday", "language" : "en", "applyUrl" : "https://troweprice.wd5.myworkdayjobs.com/TRowePrice/job/Baltimore-MD/Hybrid-Wholesaler---Model-Portfolio-Distribution_80177", "externalId" : "80177", "industryFunction" : { }, "locationPoint" : "39.29038,-76.61219", "structuredLocations" : [ { "city" : "Baltimore", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "39.2908816,-76.6107590" } ], "locationText" : "Baltimore, Maryland, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity. Join us for the opportunity to grow and make a difference in ways that matter to you. **Role Summary** The Model Portfolio landscape is one of the fastest growing areas of the Asset Management Industry. T. Rowe Price is actively seeking a client-facing sales professional with a proven track record of managing a territory and owning client relationships to promote Model Portfolios. This individual will be responsible for sales and client relationship management for model portfolio centric advisors. Maintains significant industry experience and proactively researches trends, competitor services/offerings, and clients' business environment. Oversees assigned prospect and client relationships, ensuring satisfaction, a swift response to client needs, efficient problem resolution. Utilizes deep expertise to proactively identify potential growth opportunities that will help clients achieve their goals. Responsible for the achievement of sales targets for the region. **Responsibilities** * Accelerate the growth of Model Portfolios within a specific territory - Primarily sells the organization's model portfolio offering and services to clients. * Be the expert on T. Rowe Price’s Model Portfolios and the broader Model Portfolio landscape. * Partner with Portfolio Construction Team and Product Strategists to deliver the entirety of the firm. * Responsible for significant new business development from strategic prospects. Identifies and qualifies prospects, develops a “trusted advisor” relationship, and influences them to adopt recommended solutions. Evaluates the strategic potential of prospects; develops and executes a plan for capitalizing on those opportunities in the near and long term. Develops in-depth knowledge of the assigned clients, their sensitivities, and their business needs to effectively influence their decision-making. Coordinates sales opportunities for assigned clients across T. Rowe Price business units, as necessary. * Partners with marketing team contacts and other sales teams to support the development and refinement of promotional and pitch materials in this emerging focus area for T. Rowe Price. Generates ideas, messages, and tactics for assigned business unit to promote the organization's products and services to client contacts. Coordinates with the request for proposal team to develop innovative responses. Develop and executes relationship management strategy for target engagements to drive sales and ensures successful client relationship performance. Retains direct client management of key clients. * Assembles teams across the business unit to deliver tailored presentations based on custom needs of clients. Develops new leads clients and pitches new opportunities. * Serves as an expert on best practices, new regulatory requirements, industry trends, and competitor services/offerings throughout the function. Oversees research activities to ensure focus on developing market-based solutions based on client needs. Analyzes highly complex data, trends, plan changes, and strategies to keep up to date with sales/relationship performance. Leverages expertise to interpret and apply highly complex key metrics in advising clients. Applies significant influence, guiding client decision-making on matters of high importance. * Negotiates sales across a wide product and services portfolio, engaging the appropriate internal contacts, as directed, to ensure contract requirements are in alignment with organizational policies and standards. Applies considerable latitude in determining optimal approach to meet the needs of T. Rowe Price and the client. **Qualifications** **Required:** * Bachelor's degree or the equivalent combination of education and relevant experience AND * 8+ years of total relevant work experience * This role requires FINRA Series 7 & 66 licenses * Willingness to regularly travel in sales territory **Preferred:** * 5+ years Asset Management sales experience including prior experience – Experience selling Model Portfolios preferred * Advanced sales, service, and relationship management skills * Advanced territory management skills * Strong verbal and written communication skills * Outstanding presentation and public speaking skills * Self-directed team player with the ability to work independently **FINRA Requirements** FINRA licenses are required and will be supported for this role. **Work Flexibility** This role is eligible for hybrid work, with up to one day per week from home. **Base Salary Ranges** Please review the job posting for the location of this specific opportunity. $107,000.00 - $194,000.00 for the location of: Maryland, Colorado, Washington and remote workers $107,000.00 - $194,000.00 for the location of: Washington, D.C. $107,000.00 - $194,000.00 for the location of: New York, California Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. **Commitment to Diversity, Equity,****and****Inclusion** At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. **Benefits** We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you. Featured employee benefits to enrich your life: * Competitive compensation * Annual bonus eligibility * A generous retirement plan * Hybrid work schedule * Health and wellness benefits, including online therapy * Paid time off for vacation, illness, medical appointments, and volunteering days * Family care resources, including fertility and adoption benefits [ _Learn more about our benefits._](https://www.troweprice.com/corporate/us/en/careers/benefits.html) ## T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.", "summaryDescription" : "Regional Sales Specialist at T. 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Rowe Price", "salary" : { "min" : 107000.0, "max" : 194000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Colorado Springs, CO", "locations" : [ "Colorado Springs, CO", "United States of America" ], "timestamp" : "2026-06-16T15:57:46.738", "fingerprint" : "f0bf211aaf64c215ad728024571cff79b5f333054a933400ef2f5ae08ce94b31", "source" : "workday", "language" : "en", "applyUrl" : "https://troweprice.wd5.myworkdayjobs.com/TRowePrice/job/Colorado-Springs-CO/Hybrid-Wholesaler---Model-Portfolio-Distribution_80178", "externalId" : "80178", "industryFunction" : { }, "locationPoint" : "38.83388,-104.82136", "structuredLocations" : [ { "city" : "Colorado Springs", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8339578,-104.8253480" } ], "locationText" : "Colorado Springs, Colorado, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity. Join us for the opportunity to grow and make a difference in ways that matter to you. **Role Summary** The Model Portfolio landscape is one of the fastest growing areas of the Asset Management Industry. T. Rowe Price is actively seeking a client-facing sales professional with a proven track record of managing a territory and owning client relationships to promote Model Portfolios. This individual will be responsible for sales and client relationship management for model portfolio centric advisors. Maintains significant industry experience and proactively researches trends, competitor services/offerings, and clients' business environment. Oversees assigned prospect and client relationships, ensuring satisfaction, a swift response to client needs, efficient problem resolution. Utilizes deep expertise to proactively identify potential growth opportunities that will help clients achieve their goals. Responsible for the achievement of sales targets for the region. **Responsibilities** * Accelerate the growth of Model Portfolios within a specific territory - Primarily sells the organization's model portfolio offering and services to clients. * Be the expert on T. Rowe Price’s Model Portfolios and the broader Model Portfolio landscape. * Partner with Portfolio Construction Team and Product Strategists to deliver the entirety of the firm. * Responsible for significant new business development from strategic prospects. Identifies and qualifies prospects, develops a “trusted advisor” relationship, and influences them to adopt recommended solutions. Evaluates the strategic potential of prospects; develops and executes a plan for capitalizing on those opportunities in the near and long term. Develops in-depth knowledge of the assigned clients, their sensitivities, and their business needs to effectively influence their decision-making. Coordinates sales opportunities for assigned clients across T. Rowe Price business units, as necessary. * Partners with marketing team contacts and other sales teams to support the development and refinement of promotional and pitch materials in this emerging focus area for T. Rowe Price. Generates ideas, messages, and tactics for assigned business unit to promote the organization's products and services to client contacts. Coordinates with the request for proposal team to develop innovative responses. Develop and executes relationship management strategy for target engagements to drive sales and ensures successful client relationship performance. Retains direct client management of key clients. * Assembles teams across the business unit to deliver tailored presentations based on custom needs of clients. Develops new leads clients and pitches new opportunities. * Serves as an expert on best practices, new regulatory requirements, industry trends, and competitor services/offerings throughout the function. Oversees research activities to ensure focus on developing market-based solutions based on client needs. Analyzes highly complex data, trends, plan changes, and strategies to keep up to date with sales/relationship performance. Leverages expertise to interpret and apply highly complex key metrics in advising clients. Applies significant influence, guiding client decision-making on matters of high importance. * Negotiates sales across a wide product and services portfolio, engaging the appropriate internal contacts, as directed, to ensure contract requirements are in alignment with organizational policies and standards. Applies considerable latitude in determining optimal approach to meet the needs of T. Rowe Price and the client. **Qualifications** **Required:** * Bachelor's degree or the equivalent combination of education and relevant experience AND * 8+ years of total relevant work experience * This role requires FINRA Series 7 & 66 licenses * Willingness to regularly travel in sales territory **Preferred:** * 5+ years Asset Management sales experience including prior experience – Experience selling Model Portfolios preferred * Advanced sales, service, and relationship management skills * Advanced territory management skills * Strong verbal and written communication skills * Outstanding presentation and public speaking skills * Self-directed team player with the ability to work independently **FINRA Requirements** FINRA licenses are required and will be supported for this role. **Work Flexibility** This role is eligible for hybrid work, with up to one day per week from home. **Base Salary Ranges** Please review the job posting for the location of this specific opportunity. $107,000.00 - $194,000.00 for the location of: Maryland, Colorado, Washington and remote workers $107,000.00 - $194,000.00 for the location of: Washington, D.C. $107,000.00 - $194,000.00 for the location of: New York, California Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. This job posting is expected to be available until: 09/2/2026 **Commitment to Diversity, Equity,****and****Inclusion** At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. **Benefits** We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you. Featured employee benefits to enrich your life: * Competitive compensation * Annual bonus eligibility * A generous retirement plan * Hybrid work schedule * Health and wellness benefits, including online therapy * Paid time off for vacation, illness, medical appointments, and volunteering days * Family care resources, including fertility and adoption benefits [ _Learn more about our benefits._](https://www.troweprice.com/corporate/us/en/careers/benefits.html) ## T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.", "summaryDescription" : "Regional Sales Specialist at T. Rowe Price", "postedDate" : "2026-06-16T03:44:55.505", "createdAt" : "2026-06-16T03:44:55.444", "lastUpdated" : "2026-06-16T15:57:46.738", "ingestTimestamp" : "2026-06-16T03:44:55.444", "mongoId" : "6a30557ef292fd229cf1fb5f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://troweprice.wd5.myworkdayjobs.com/TRowePrice/job/Colorado-Springs-CO/Hybrid-Wholesaler---Model-Portfolio-Distribution_80178", "salaryAnnualMin" : 107000, "salaryAnnualMax" : 194000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305acaf292fd229cf559a2", "title" : "Front Office Specialist", "company" : "Eye Care Partners", "industry" : "Healthcare", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Front Office Specialist in Red Bank, United States, adjusted for the healthcare industry and company size." }, "location" : "Red Bank, New Jersey, United States", "locations" : [ "Red Bank", "New Jersey", "United States" ], "timestamp" : "2026-06-16T07:52:37.397", "fingerprint" : "64f235c0e1437056e6901d5cbf73b3a0c83e740a94a9f822b172b049aed868ba", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.eyecare-partners.com/careers/current-job-openings/?gh_jid=8592333002", "externalId" : "8592333002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Red Bank", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3470543,-74.0643065" } ], "locationText" : "Red Bank, New Jersey, United States", "minimumEducation" : "High School", "coreResponsibilities" : "Greet patients and visitors, Answer phones and direct calls, Schedule patient appointments, Verify patient insurance information, Collect patient co-pays and balances, Maintain patient records, Assist with patient check-in and check-out, Manage office supplies and inventory, Provide administrative support to the practice", "teamCollaboration" : "Work with clinical staff", "domainKnowledge" : "Medical terminology", "domainList" : [ "medical-terminology" ], "domainSpecificKnowledge" : [ "Medical terminology" ], "communicationSkills" : "Patient communication", "qualificationsBasic" : "High School diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.", "summaryDescription" : "Front Office Specialist at Eye Care Partners. Greet patients and visitors. Answer phones and direct calls", "postedDate" : "2026-06-15T23:24:26.853", "createdAt" : "2026-06-15T23:24:26.853", "lastUpdated" : "2026-06-16T07:52:37.397", "ingestTimestamp" : "2026-06-15T23:24:26.853", "mongoId" : "6a305acaf292fd229cf559a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical terminology" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305970f292fd229cf47a47", "title" : "Programme Management Office (PMO) Lead", "company" : "Carwow", "industry" : "CEO Office", "salary" : { "min" : 85000.0, "max" : 120000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead PMO Lead in London, UK, adjusted for the e-commerce industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T10:36:33.137", "fingerprint" : "0a59f6766d6ec4edc118ebedc0d755b3b449458c9e3054c4024db155b1cbbd40", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/carwow/f08a7b45-0478-41ca-89df-a7c3e513bbb0/application", "externalId" : "f08a7b45-0478-41ca-89df-a7c3e513bbb0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Programme leadership", "PMO leadership", "Integrated planning", "Critical-path management", "Change control", "RAID management", "Portfolio oversight", "Cross-functional leadership", "Risk management", "Change management", "Escalation management" ], "hardSkillsList" : [ "Governance", "Reporting cadence", "KPIs", "Risk management", "Change control", "RAID management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Governance", "level" : "intermediate" }, { "name" : "Reporting cadence", "level" : "intermediate" }, { "name" : "KPIs", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Change control", "level" : "intermediate" }, { "name" : "RAID management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Programme management, PMO, Post-merger integration, Business separation", "majorSkillsList" : [ "Programme management", "PMO", "Post-merger integration", "Business separation" ], "coreResponsibilities" : "Build and run the PMO, Establish programme-management operating model, Own integrated planning, Own RAID management, Own change control, Own standardised reporting cadence, Own clear set of KPIs, Own cross-programme view, Surface what’s at risk early, Drive risk to resolution, Lead highest-stakes programmes, Lead complex programmes, Lead high-visibility programmes, Lead post-merger integration, Lead business separations, Manage programmes from planning through cutover, Manage programmes through go-live, Manage programmes through stabilisation, Manage programmes through close, Set agendas for governance forums, Drive pre-reads for governance forums, Chair working groups, Chair steering committees, Support executive steering, Track every decision to closure, Track every action to closure, Coordinate workstream leads, Influence without formal authority, Keep delivery moving, Keep decisions unblocked, Manage risk crisply, Manage change crisply, Manage escalation crisply, Give senior leadership read on status, Give Board read on status, Give senior leadership read on risk, Give Board read on risk, Give senior leadership read on decisions, Give Board read on decisions", "teamCollaboration" : "Cross-functional teams; Workstream leads; External advisers; Senior leadership; Board", "projectManagementSkills" : [ "Programme management", "PMO", "Governance", "Integrated planning", "Risk management", "Change control", "RAID management", "Reporting cadence", "KPIs" ], "domainKnowledge" : "Post-merger integration; Business separation; Car-changing destination", "domainList" : [ "post-merger-integration", "business-separation", "car-changing-destination" ], "domainSpecificKnowledge" : [ "Post-merger integration", "Business separation", "Car-changing destination" ], "communicationSkills" : "Executive reporting; Board reporting", "continuousLearning" : "Learning and development budget", "problemSolvingSkills" : "Risk surfacing; Decision making", "outcomesObjectives" : "Priority programmes delivered; Governance that is trusted; Risks surfaced early; Leadership team can rely on single source of truth", "qualificationsBasic" : "Extensive programme and PMO leadership experience, Experience building and running governance, Experience with integrated planning, Experience with critical-path management, Experience with change control, Experience with RAID at scale, Comfortable with ambiguity, Comfortable with rapid change, Comfortable with shifting priorities, Exposure to M&A activity, Commercial judgement, Credibility to operate with senior stakeholders, Proven cross-functional leadership", "qualificationsPreferred" : "Experience with integration, Experience with business separations, Experience with carve-outs, Experience with post-deal work, Fluency with agentic AI tools", "remoteFriendly" : true, "rawDescription" : "OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we’ve turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines -doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. And we’re a long way from done! CORPORATE DEVELOPMENT & TRANSFORMATION @ CARWOW Carwow’s growth story is built on bold strategic moves: organic scale, partnerships, and acquisitions like Autovia. Delivering moves of that size takes serious programme discipline. That means clear governance, a real plan, owned risks, and someone who pushes cross-functional teams to an outcome rather than just tracking them. That’s the job of the PMO. It’s a small, senior, high-leverage team that owns how Carwow’s most important cross-functional and corporate-development programmes actually get delivered, including our most demanding work: post-merger integrations and business separations. This is hands-on leadership with direct line-of-sight to the most consequential decisions being made at Carwow. YOUR MISSION As PMO Lead, you own how Carwow’s most important programmes get delivered. You build and run the programme-management capability, covering the governance, planning, reporting and delivery rigour, and you personally lead the highest-stakes programmes from start to finish, including post-merger integration and business separation work. You bring order to complexity, make the plan real, hold the organisation to it, and give senior leadership a clear, honest view of what’s on track, what’s at risk, and what decisions are needed. You set the operating rhythm, chair the rooms, and keep dozens of moving parts across technology, data, finance, people and commercial all pointing in the same direction. Success looks like: priority programmes delivered to plan; governance that is trusted rather than tolerated; risks surfaced early and owned; and a leadership team that can rely on a single, credible source of truth on delivery. KEY RESPONSIBILITIES - Build and run the PMO: - Governance, standards & tooling: Establish and own the programme-management operating model. That covers integrated planning, risk / assumption / issue / dependency (RAID) management, change control, a standardised reporting cadence and a clear set of KPIs, and getting all of it adopted across teams. - Portfolio oversight: Own the cross-programme view of strategic and corporate development initiatives: priorities, dependencies, critical path and resourcing conflicts. Surface what’s at risk early and drive it to resolution. - Lead delivery of the highest-stakes programmes: - Hands-on programme leadership: Personally lead the most complex, high-visibility programmes, including post-merger integration and business separations, from planning through cutover / go-live, stabilisation and close. - Run the governance forums: Set agendas, drive pre-reads, chair working groups and steering committees, support executive steering, and track every decision and action to closure. - Drive outcomes across the business: - Cross-functional leadership: Coordinate workstream leads across Product, Data, Finance, People, Marketing, Commercial and Technology, alongside external advisers, influencing without formal authority to keep delivery moving and decisions unblocked. - Risk, change & escalation: Manage risk, change and escalation crisply, so the right matters reach the right forum quickly and nothing material is missed. - Executive reporting: Give senior leadership and the Board a clear, honest read on status, risk and the decisions required, all from standardised templates and a single source of truth. KEY REQUIREMENTS - Extensive programme and PMO leadership experience, building and running governance, integrated planning, critical-path management, change control and RAID at scale. - Comfortable with ambiguity, rapid change and shifting priorities in a fast-paced environment. - Exposure to M&A activity, such as integration, business separations / carve-outs, or other post-deal work. - Strong commercial judgement and the credibility to operate with senior stakeholders and executives in the room. - Proven cross-functional leadership across technology, data, finance, people and commercial teams, with the ability to influence without formal authority. - Excellent communication, with the ability to make complex programmes clear to a Board or executive audience. - High level of ownership; calm, decisive and highly organised under pressure, and relentless about driving issues to closure. - Discretion and integrity. Comfortable handling highly confidential M&A, financial, strategic and personnel-related information. BONUS POINTS - Extensive, hands-on experience delivering complex post-transaction programmes (M&A integration or carve-outs), owning them through to close rather than just supporting or observing. - Programme / PMO leadership in tech, marketplace, classifieds, automotive or e-commerce businesses. - Experience standing up a PMO capability from scratch and embedding it across an organisation. - Experience of cross-border or multi-entity programmes, including across European jurisdictions. - Recognised programme / project credentials (e.g. MSP, PRINCE2, PMP) are useful, though not essential. - Genuine fluency with agentic AI tools and a clear point of view on how they can accelerate planning, reporting and analysis. You actually build with them, not just talk about them. WHY THIS MIGHT NOT BE FOR YOU This is a permanent role, but it’s anything but steady-state. You’ll be standing up rigour where it doesn’t yet exist, and leading programmes where the stakes and the visibility are high. Priorities shift with the corporate agenda, and you’ll spend as much time chasing closure and unblocking decisions as you do designing the plan. If you want a narrow, single-programme remit, or a process-light environment where governance is optional, this probably isn’t it. If you want to own how Carwow delivers its most important programmes, this is it. INTERVIEW PROCESS - Introductory call with our Talent team - Interview with the hiring manager (Corporate Development / CEO Office) - Case study and programme-governance exercise - Values interview WHAT’S IN IT FOR YOU - Competitive comp package - 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! - Employee-friendly share options - Pension scheme via Royal London - up to 5% company contribution - Vitality private healthcare insurance - Life Assurance - 4x annual salary - Monthly coaching sessions with Spill - our mental wellbeing partner - Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies - Bubble childcare support and discounted nanny fees for little ones - 'Work from abroad for a month' annual scheme - Generous learning and development budget - £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.", "summaryDescription" : "Programme Management Office (PMO) Lead at Carwow. Skills: Programme management, PMO, Post-merger integration, Business separation. Build and run the PMO. Establish programme-management operating model", "createdAt" : "2026-06-16T00:28:26.360", "lastUpdated" : "2026-06-16T10:36:33.137", "ingestTimestamp" : "2026-06-16T00:28:26.360", "mongoId" : "6a305970f292fd229cf47a47", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Governance", "Reporting cadence", "KPIs", "Risk management", "Change control", "RAID management", "Leadership", "Programme management", "PMO", "Post-merger integration", "Business separation", "Programme leadership", "PMO leadership", "Integrated planning", "Critical-path management", "Portfolio oversight", "Cross-functional leadership", "Change management", "Escalation management", "Car-changing destination" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305962f292fd229cf47349", "title" : "Programme Management Office (PMO) Lead", "company" : "Carwow", "industry" : "CEO Office", "salary" : { "min" : 85000.0, "max" : 120000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead PMO Lead in London, UK, adjusted for the e-commerce industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T10:15:38.573", "fingerprint" : "8f326beca6fa8ea4a565b26e55c4ff272ba3228360b15b8629ea016b0add358a", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Carwow/f08a7b45-0478-41ca-89df-a7c3e513bbb0/application", "externalId" : "f08a7b45-0478-41ca-89df-a7c3e513bbb0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Programme leadership", "PMO leadership", "Integrated planning", "Critical-path management", "Change control", "RAID management", "Portfolio oversight", "Cross-functional leadership", "Risk management", "Change management", "Escalation management", "Executive reporting" ], "hardSkillsList" : [ "Programme management", "Governance", "Reporting cadence", "KPIs", "Risk management", "Change control", "RAID management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Programme management", "level" : "intermediate" }, { "name" : "Governance", "level" : "intermediate" }, { "name" : "Reporting cadence", "level" : "intermediate" }, { "name" : "KPIs", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Change control", "level" : "intermediate" }, { "name" : "RAID management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Programme management, PMO, M&A integration, Business separation", "majorSkillsList" : [ "Programme management", "PMO", "M&A integration", "Business separation" ], "coreResponsibilities" : "Establish programme-management operating model, Own integrated planning, Own RAID management, Own change control, Own standardised reporting cadence, Own clear set of KPIs, Own cross-programme view, Surface risks early, Drive risks to resolution, Lead complex programmes, Lead high-visibility programmes, Lead post-merger integration, Lead business separations, Manage programmes from planning through cutover, Manage programmes through go-live, Manage programmes through stabilisation, Manage programmes through close, Set agendas for governance forums, Drive pre-reads for governance forums, Chair working groups, Chair steering committees, Support executive steering, Track decisions to closure, Track actions to closure, Coordinate workstream leads, Influence without formal authority, Keep delivery moving, Keep decisions unblocked, Manage risk crisply, Manage change crisply, Manage escalation crisply, Provide clear read on status, Provide honest read on status, Provide clear read on risk, Provide honest read on risk, Provide clear read on decisions, Provide honest read on decisions", "teamCollaboration" : "Cross-functional teams; Workstream leads; External advisers; Senior leadership; Board reporting", "projectManagementSkills" : [ "Programme management", "Governance", "Integrated planning", "Critical-path management", "Change control", "RAID management" ], "domainKnowledge" : "Post-merger integration; Business separations; Carve-outs", "domainList" : [ "post-merger-integration", "business-separations", "carve-outs" ], "domainSpecificKnowledge" : [ "Post-merger integration", "Business separations", "Carve-outs" ], "communicationSkills" : "Executive reporting; Board reporting", "continuousLearning" : "Learning and development budget", "problemSolvingSkills" : "Risk mitigation; Decision making", "outcomesObjectives" : "Priority programmes delivered; Governance that is trusted; Risks surfaced early; Leadership team relies on single source of truth", "qualificationsBasic" : "Extensive programme and PMO leadership experience, Experience building and running governance, Experience with integrated planning, Experience with critical-path management, Experience with change control, Experience with RAID at scale, Comfortable with ambiguity, Comfortable with rapid change, Comfortable with shifting priorities, Exposure to M&A activity, Commercial judgement, Credibility to operate with senior stakeholders, Proven cross-functional leadership", "qualificationsPreferred" : "Experience with integration, Experience with business separations, Experience with carve-outs, Experience with post-deal work, Fluency with agentic AI tools", "remoteFriendly" : true, "rawDescription" : "OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we’ve turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines -doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. And we’re a long way from done! CORPORATE DEVELOPMENT & TRANSFORMATION @ CARWOW Carwow’s growth story is built on bold strategic moves: organic scale, partnerships, and acquisitions like Autovia. Delivering moves of that size takes serious programme discipline. That means clear governance, a real plan, owned risks, and someone who pushes cross-functional teams to an outcome rather than just tracking them. That’s the job of the PMO. It’s a small, senior, high-leverage team that owns how Carwow’s most important cross-functional and corporate-development programmes actually get delivered, including our most demanding work: post-merger integrations and business separations. This is hands-on leadership with direct line-of-sight to the most consequential decisions being made at Carwow. YOUR MISSION As PMO Lead, you own how Carwow’s most important programmes get delivered. You build and run the programme-management capability, covering the governance, planning, reporting and delivery rigour, and you personally lead the highest-stakes programmes from start to finish, including post-merger integration and business separation work. You bring order to complexity, make the plan real, hold the organisation to it, and give senior leadership a clear, honest view of what’s on track, what’s at risk, and what decisions are needed. You set the operating rhythm, chair the rooms, and keep dozens of moving parts across technology, data, finance, people and commercial all pointing in the same direction. Success looks like: priority programmes delivered to plan; governance that is trusted rather than tolerated; risks surfaced early and owned; and a leadership team that can rely on a single, credible source of truth on delivery. KEY RESPONSIBILITIES - Build and run the PMO: - Governance, standards & tooling: Establish and own the programme-management operating model. That covers integrated planning, risk / assumption / issue / dependency (RAID) management, change control, a standardised reporting cadence and a clear set of KPIs, and getting all of it adopted across teams. - Portfolio oversight: Own the cross-programme view of strategic and corporate development initiatives: priorities, dependencies, critical path and resourcing conflicts. Surface what’s at risk early and drive it to resolution. - Lead delivery of the highest-stakes programmes: - Hands-on programme leadership: Personally lead the most complex, high-visibility programmes, including post-merger integration and business separations, from planning through cutover / go-live, stabilisation and close. - Run the governance forums: Set agendas, drive pre-reads, chair working groups and steering committees, support executive steering, and track every decision and action to closure. - Drive outcomes across the business: - Cross-functional leadership: Coordinate workstream leads across Product, Data, Finance, People, Marketing, Commercial and Technology, alongside external advisers, influencing without formal authority to keep delivery moving and decisions unblocked. - Risk, change & escalation: Manage risk, change and escalation crisply, so the right matters reach the right forum quickly and nothing material is missed. - Executive reporting: Give senior leadership and the Board a clear, honest read on status, risk and the decisions required, all from standardised templates and a single source of truth. KEY REQUIREMENTS - Extensive programme and PMO leadership experience, building and running governance, integrated planning, critical-path management, change control and RAID at scale. - Comfortable with ambiguity, rapid change and shifting priorities in a fast-paced environment. - Exposure to M&A activity, such as integration, business separations / carve-outs, or other post-deal work. - Strong commercial judgement and the credibility to operate with senior stakeholders and executives in the room. - Proven cross-functional leadership across technology, data, finance, people and commercial teams, with the ability to influence without formal authority. - Excellent communication, with the ability to make complex programmes clear to a Board or executive audience. - High level of ownership; calm, decisive and highly organised under pressure, and relentless about driving issues to closure. - Discretion and integrity. Comfortable handling highly confidential M&A, financial, strategic and personnel-related information. BONUS POINTS - Extensive, hands-on experience delivering complex post-transaction programmes (M&A integration or carve-outs), owning them through to close rather than just supporting or observing. - Programme / PMO leadership in tech, marketplace, classifieds, automotive or e-commerce businesses. - Experience standing up a PMO capability from scratch and embedding it across an organisation. - Experience of cross-border or multi-entity programmes, including across European jurisdictions. - Recognised programme / project credentials (e.g. MSP, PRINCE2, PMP) are useful, though not essential. - Genuine fluency with agentic AI tools and a clear point of view on how they can accelerate planning, reporting and analysis. You actually build with them, not just talk about them. WHY THIS MIGHT NOT BE FOR YOU This is a permanent role, but it’s anything but steady-state. You’ll be standing up rigour where it doesn’t yet exist, and leading programmes where the stakes and the visibility are high. Priorities shift with the corporate agenda, and you’ll spend as much time chasing closure and unblocking decisions as you do designing the plan. If you want a narrow, single-programme remit, or a process-light environment where governance is optional, this probably isn’t it. If you want to own how Carwow delivers its most important programmes, this is it. INTERVIEW PROCESS - Introductory call with our Talent team - Interview with the hiring manager (Corporate Development / CEO Office) - Case study and programme-governance exercise - Values interview WHAT’S IN IT FOR YOU - Competitive comp package - 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! - Employee-friendly share options - Pension scheme via Royal London - up to 5% company contribution - Vitality private healthcare insurance - Life Assurance - 4x annual salary - Monthly coaching sessions with Spill - our mental wellbeing partner - Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies - Bubble childcare support and discounted nanny fees for little ones - 'Work from abroad for a month' annual scheme - Generous learning and development budget - £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.", "summaryDescription" : "Programme Management Office (PMO) Lead at Carwow. Skills: Programme management, PMO, M&A integration, Business separation. Establish programme-management operating model. Own integrated planning", "createdAt" : "2026-06-16T00:24:28.536", "lastUpdated" : "2026-06-16T10:15:38.573", "ingestTimestamp" : "2026-06-16T00:24:28.536", "mongoId" : "6a305962f292fd229cf47349", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Programme management", "Governance", "Reporting cadence", "KPIs", "Risk management", "Change control", "RAID management", "Leadership", "PMO", "M&A integration", "Business separation", "Programme leadership", "PMO leadership", "Integrated planning", "Critical-path management", "Portfolio oversight", "Cross-functional leadership", "Change management", "Escalation management", "Executive reporting", "Post-merger integration", "Business separations", "Carve-outs" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305aa9f292fd229cf53e53", "title" : "Front Office Specialist", "company" : "Clarkson Eyecare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Front Office Specialist in Red Bank, United States, adjusted for the healthcare industry and company size." }, "location" : "Red Bank, New Jersey, United States", "locations" : [ "Red Bank", "New Jersey", "United States" ], "timestamp" : "2026-06-16T08:13:21.090", "fingerprint" : "eed61ffaa01feadccb37ecd9b4acdfb1707ecaadf71dae3a104e5b8c4bfa8ae9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.clarksoneyecare.com/careers/?gh_jid=8592331002", "externalId" : "8592331002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Red Bank", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3470543,-74.0643065" } ], "locationText" : "Red Bank, New Jersey, United States", "minimumEducation" : "High School", "coreResponsibilities" : "Greet patients and visitors, Schedule and confirm appointments, Manage patient check-in and check-out, Verify insurance information, Process patient payments, Answer phone calls and direct inquiries, Maintain patient records, Assist with administrative tasks", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.", "summaryDescription" : "Front Office Specialist at Clarkson Eyecare. Greet patients and visitors. Schedule and confirm appointments", "postedDate" : "2026-06-15T23:21:21.004", "createdAt" : "2026-06-15T23:21:21.004", "lastUpdated" : "2026-06-16T08:13:21.090", "ingestTimestamp" : "2026-06-15T23:21:21.004", "mongoId" : "6a305aa9f292fd229cf53e53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3082bbf292fd229c06e8b6", "title" : "Office Admin/ Processing Specialist", "company" : "Trucordia", "industry" : "Insurance", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Office Admin/Processing Specialist in Springville, United States, adjusted for mid-seniority and the insurance industry." }, "location" : "Springville, UT, United States", "locations" : [ "Springville", "UT", "United States" ], "timestamp" : "2026-06-16T12:59:29.895", "fingerprint" : "b029b2a9d5837b5c0c1aad72b82ac232ba5271dcf12822fc4156333b7eb77046", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Trucordia1/3743990013628476-office-admin-processing-specialist", "externalId" : "3743990013628476", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springville", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.1652447,-111.6114726" } ], "locationText" : "Springville, Utah, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Process incoming and outgoing mail, Sort and distribute mail, Prepare outgoing mail and packages, Operate mailroom equipment, Maintain mailroom supplies, Assist with document processing, Scan and file documents, Maintain organized filing systems, Retrieve documents upon request, Ensure accuracy of records, Support administrative tasks, Schedule meetings, Manage calendars, Prepare meeting materials, Take meeting minutes, Handle phone calls, Respond to inquiries, Manage office supplies, Order supplies, Track inventory, Maintain office equipment, Greet visitors, Provide general office support, Assist with special projects", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Extraordinary opportunity. Exceptional experience. Trucordia is a company built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Redd Summit Advisors is a office within the Trucordia Agricultural Platform in which you are applying to work with. Trucordia Values 1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. 2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company. 3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”? 4. We are RESULT-ORIENTED , growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. 5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Temporary to Permanent Position: Start date would ASAP. The Office Admin/Processing Specialist is a versatile and proactive individual who is willing to take on a wide range of responsibilities. Initially, this position will provide coverage for two employees who will be on maternity leave through the end of October. During this time, the successful candidate will assume and manage their key responsibilities. Following the maternity leave coverage period, the role will to be responsible for keying our insurance policies into the systems of our insurance providers. This position requires candidates to pay close attention to detail to ensure all policies are keyed correctly and efficiently. Candidates must have strong computer skills and be able to work quickly and accurately. Office Admin Responsibilities Include: * Calendar Scheduling for the Platform Leader * Marketing/Agent Support: * Maintain inventory and execute orders for our internal company store. * Employee & Office Engagement & Upkeep: * Maintain office supply inventory and restock as needed. * Restock office snacks and ensure Tuesday Team lunches are smoothly executed. * Ensure common areas are kept clean and organized. * Daily pick-up and drop-off office mail. * Boost office morale and help celebrate employee birthdays and special occasions. Processing Specialist Responsibilities Include: * Working with the underwriter coordinator and account managers to ensure any issues with a policy are resolved in a quick & efficient manner * Successful candidates must demonstrate accuracy and thoroughness * Monitors own projects to ensure quality is met * Must be able to work independently, prioritize work activities and use time efficiently ## Qualifications Requirements Include: * High school or equivalent * Friendly, approachable, and team-oriented attitude. * Excellent proofreading skills * Strong organizational skills with attention to detail. * Strong computer skills * Good oral and written communication skills * Must be able to type 50+ wpm * Must be able to work well under pressure ## Additional Information This position offers flexible hours and scheduling. The team environment is welcoming and positive to be a part of. Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.", "summaryDescription" : "Office Admin/ Processing Specialist at Trucordia. Process incoming and outgoing mail. Sort and distribute mail", "postedDate" : "2026-06-15T19:38:06.000", "createdAt" : "2026-06-16T01:42:10.523", "lastUpdated" : "2026-06-16T12:59:29.895", "ingestTimestamp" : "2026-06-16T01:42:10.523", "mongoId" : "6a3082bbf292fd229c06e8b6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "68b706987fc9a711f0f6fb97", "title" : "Regional Facilities Specialist", "company" : "Amazon.com Services LLC", "industry" : "Facilities, Maintenance, Real Estate, Real Estate/Facilities, fulfillment ops", "location" : "Greenwood, Indiana, USA", "locations" : [ "Greenwood, Indiana, USA" ], "timestamp" : "2026-06-15T06:49:47.608", "fingerprint" : "4e8410d1ec15c22edb8e879b070d6b3e2c6267f7832419af2f0a16daf0358767", "source" : "amazon", "applyUrl" : "https://account.amazon.com/jobs/3051945/apply", "externalId" : "6c4eb994-a0fd-4e2b-ae3e-d6b50ec0700c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Greenwood", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Greenwood, Indiana, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Fire, Life, Safety (FLS), HVAC systems, power generators, facility electrical and plumbing systems." ], "hardSkillsList" : [ "general building repair", "maintenance", "plumbing", "electrical", "building codes", "safety compliance", "budget responsibilities", "supplier management", "client/customer relations", "HVAC", "fluid handling", "fluid filtering", "mechanical systems", "welding", "electrical systems engineering", "operation" ], "softSkillsList" : [ "communication skills" ], "hardSkills" : [ { "name" : "general building repair", "level" : "intermediate" }, { "name" : "maintenance", "level" : "intermediate" }, { "name" : "plumbing", "level" : "intermediate" }, { "name" : "electrical", "level" : "intermediate" }, { "name" : "building codes", "level" : "intermediate" }, { "name" : "safety compliance", "level" : "intermediate" }, { "name" : "budget responsibilities", "level" : "intermediate" }, { "name" : "supplier management", "level" : "intermediate" }, { "name" : "client/customer relations", "level" : "intermediate" }, { "name" : "HVAC", "level" : "intermediate" }, { "name" : "fluid handling", "level" : "intermediate" }, { "name" : "fluid filtering", "level" : "intermediate" }, { "name" : "mechanical systems", "level" : "intermediate" }, { "name" : "welding", "level" : "intermediate" }, { "name" : "electrical systems engineering", "level" : "intermediate" }, { "name" : "operation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "communication skills" } ], "majorSkills" : "program management, facility inspections, root cause analysis, vendor management, technical training", "majorSkillsList" : [ "program management, facility inspections, root cause analysis, vendor management, technical training" ], "coreResponsibilities" : "Oversee operations across multiple locations in the assigned region, establishing standardized processes for mechanical, electrical, and plumbing systems. Conduct regional facility inspections and coordinate repairs for property interiors and exteriors, including structural elements, fixtures, roofing systems, and lighting infrastructure. Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for facility issues, supporting a region of maintenance teams to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical facility assets. Provide regional escalation support for onsite maintenance teams, for items related to Fire, Life, Safety (FLS), HVAC systems, power generators, facility electrical and plumbing systems, etc. Ensure vendor work for both preventative and reactive maintenance for all facilities are being performed efficiently with a minimum amount of disruption and inconvenience. Establish communication, escalation procedures, and contingency plans to negate periods of operational impact. Maintain and install new equipment and facilities, ensuring that warranties are met. Lead training initiatives to enhance technical capabilities of onsite maintenance teams. Develop regional facility improvement proposals and execute with approved vendors.", "teamCollaboration" : "Work safely and cooperatively with other employees, supervisors, and adhere to standards of excellence despite stressful communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer.", "projectManagementSkills" : [ "program management" ], "toolProficiency" : [ "Microsoft Office products" ], "communicationSkills" : "oral; written", "problemSolvingSkills" : "problem solving; dive deeps", "specialRequirements" : "Travel domestically up to 80% to support sites within a region. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.", "outcomesObjectives" : "Ensure that warranties are met. Develop regional facility improvement proposals and execute with approved vendors.", "qualificationsBasic" : "Bachelor's degree or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. 5+ years of program management experience. 5+ years of Microsoft Office products and applications experience. 5+ years experience in general building repair and maintenance, plumbing, and electrical and familiar with building codes and safety compliance.", "qualificationsPreferred" : "Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil). 5+ years of budget responsibilities, supplier management, problem solving, and client/ customer relations experience. 5+ years of eExperience with HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operation. Possess mechanical and electrical aptitude, and have excellent communication skills, both oral and written. Completion of an applicable technical training program.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role: As the Regional Facilities Specialist, you will oversee operations across multiple locations in the assigned region, establishing standardized processes for mechanical, electrical, and plumbing systems. You will conduct regional facility inspections and coordinate repairs for property interiors and exteriors, including structural elements, fixtures, roofing systems, and lighting infrastructure. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Key job responsibilities Key job responsibilities include, but are not limited to: - Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for facility issues, supporting a region of maintenance teams to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical facility assets - Provide regional escalation support for onsite maintenance teams, for items related to Fire, Life, Safety (FLS), HVAC systems, power generators, facility electrical and plumbing systems, etc. - Ensure vendor work for both preventative and reactive maintenance for all facilities are being performed efficiently with a minimum amount of disruption and inconvenience - Establish communication, escalation procedures, and contingency plans to negate periods of operational impact - Maintain and install new equipment and facilities, ensuring that warranties are met - Lead training initiatives to enhance technical capabilities of onsite maintenance teams - Develop regional facility improvement proposals and execute with approved vendors - Travel domestically up to 80% to support sites within a region Basic Qualifications: - Bachelor's degree or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 5+ years of program management experience - 5+ years of Microsoft Office products and applications experience - 5+ years experience in general building repair and maintenance, plumbing, and electrical and familiar with building codes and safety compliance Preferred Qualifications: - Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) - 5+ years of budget responsibilities, supplier management, problem solving, and client/ customer relations experience - 5+ years of eExperience with HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operation - Possess mechanical and electrical aptitude, and have excellent communication skills, both oral and written - Completion of an applicable technical training program Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $82,600/year in our lowest geographic market up to $176,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Regional Facilities Specialist at Amazon.com Services LLC. Skills: program management, facility inspections, root cause analysis, vendor management, technical training. Oversee operations across multiple locations in the assigned region, establishing standardized processes for mechanical, electrical, and plumbing systems. Conduct regional facility inspections and coordinate repairs for property interiors and exteriors, including structural elements, fixtures, roofing systems, and lighting infras", "postedDate" : "2026-06-14T20:24:53.248", "createdAt" : "2026-06-14T20:24:53.248", "lastUpdated" : "2026-06-15T06:49:47.608", "ingestTimestamp" : "2026-06-14T20:24:53.248", "mongoId" : "68b706987fc9a711f0f6fb97", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3051945/apply", "hasSalary" : false, "allSkills" : [ "general building repair", "maintenance", "plumbing", "electrical", "building codes", "safety compliance", "budget responsibilities", "supplier management", "client/customer relations", "HVAC", "fluid handling", "fluid filtering", "mechanical systems", "welding", "electrical systems engineering", "operation", "communication skills", "program management, facility inspections, root cause analysis, vendor management, technical training", "Fire, Life, Safety (FLS), HVAC systems, power generators, facility electrical and plumbing systems.", "program management", "Microsoft Office products" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c939174d8ee00a098865b", "title" : "Office Administration Specialist", "company" : "Ocado Group", "location" : "Poland", "locations" : [ "Poland" ], "timestamp" : "2026-06-15T13:56:06.923", "fingerprint" : "7b51551448b065d7efbc0571f72cad44cbc34f476cedea4aee0980ed0fc821c7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.ocadogroup.com/jobs/details?gh_jid=4877742101&gh_jid=4877742101", "externalId" : "4877742101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland", "employmentType" : "CONTRACT", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "professionalSkills" : [ "Understanding of financial administration processes, including invoice handling, expense settlements, purchase orders, and cost documentation. Experience working with document workflow systems or supporting document circulation processes." ], "hardSkillsList" : [ "budget management", "compliance reporting", "headcount management" ], "softSkillsList" : [ "attention to detail, proactive approach" ], "hardSkills" : [ { "name" : "budget management", "level" : "intermediate" }, { "name" : "compliance reporting", "level" : "intermediate" }, { "name" : "headcount management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "attention to detail, proactive approach" } ], "majorSkills" : "Office Operations, Financial Administration, Document Management, Stakeholder Management, Organizational Skills", "majorSkillsList" : [ "Office Operations, Financial Administration, Document Management, Stakeholder Management, Organizational Skills" ], "coreResponsibilities" : "Ensuring the smooth day-to-day operation of the office and providing administrative and operational support to employees and business functions. The role combines office management responsibilities with support for financial processes, document workflow administration and coordination of workplace services.", "teamCollaboration" : "Collaborate closely with Finance, HR, and other business functions to ensure efficient document, invoice, and expense workflows.", "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "written communication; spoken communication; interpersonal skills", "documentationSkills" : "process documentation; user documentation", "continuousLearning" : "Learning opportunities: access to the Learnebly platform and LinkedIn Learning, English classes, and a book library.", "problemSolvingSkills" : "process improvement", "specialRequirements" : "The role may require undertaking additional duties and responsibilities that are reasonably aligned with the position and business needs.", "qualificationsBasic" : "Experience in an administrative, office support, or business support role. Experience in handling multiple requests from internal and external stakeholders. Excellent written and spoken English and Polish. Experience in supporting international stakeholders or clients. organisational skills, with the ability to coordinate multiple tasks and priorities at the same time. communication and interpersonal skills. Proactive approach, attention to detail, and willingness to improve day-to-day processes.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Ocado Technology, we craft products tailored to meet the unique needs of our partners worldwide. From e-commerce software and automated warehouse solutions to robotics and optimized delivery, we're reshaping the online grocery space and beyond through innovation. The Office Administration Specialist plays a key role in ensuring the smooth day-to-day operation of the office and providing administrative and operational support to employees and business functions. The role combines office management responsibilities with support for financial processes, document workflow administration and coordination of workplace services. Key Customers Central Teams Managers and employees across the business External services providers Key Responsibilities Office Operations & Employee Support Provide administrative support to employees and business teams. Ensure the efficient day-to-day operation of the office, including coordinating maintenance, repairs, inspections, and workplace services within the allocated budget. Organise and oversee company events, employee initiatives, and business meetings. Coordinate business travel arrangements and related administration. Ensure compliance with workplace health, safety, and security requirements. Manage relationships with office suppliers and service providers, monitoring contract performance and service quality. Financial Operations & Document Management Coordinate office-related expenditures in line with approved budgets and company procurement processes. Support the processing, verification, and settlement of invoices, purchase orders, business travel expenses, and service agreements in accordance with company policies and procedures. Collect, verify, prepare, and submit financial documentation for accounting, auditing, and reporting purposes Collaborate closely with Finance, HR, and other business functions to ensure efficient document, invoice, and expense workflows. Coordinate document circulation and ensure compliance with internal document management procedures. Create, maintain, and update procedures, user guides, and process documentation. Supporting users and administering systems used in financial and document workflow processes, including ongoing user support, maintenance of user documentation, and driving process improvement initiatives. The role may require undertaking additional duties and responsibilities that are reasonably aligned with the position and business needs. Knowledge, Skills and Experience Experience in an administrative, office support, or business support role Experience in handling multiple requests from internal and external stakeholders. Understanding of financial administration processes, including invoice handling, expense settlements, purchase orders, and cost documentation. Experience working with document workflow systems or supporting document circulation processes. Excellent written and spoken English and Polish. Experience in supporting international stakeholders or clients. Strong organisational skills, with the ability to coordinate multiple tasks and priorities at the same time. Strong communication and interpersonal skills. Proactive approach, attention to detail, and willingness to improve day-to-day processes. BENEFITS: WHAT’S IN IT FOR YOU? Work and life should fit together, so we offer a range of benefits focusing on well-being, development, and team spirit. The final package will depend on the contract type we agree on. Standard benefits: life insurance, private health care [Luxmed], Multisport card, lunch vouchers, company share programs, and assistance for everyday worries and serious health problems. Learning opportunities: access to the Learnebly platform and LinkedIn Learning, English classes, and a book library, Parental support: additional +10 days maternity / +20 days paternity leave, funding for nurseries and kindergartens Office perks: centrally located offices with car and cycling parking, and home office equipment provided. Passions groups: running, cycling and more Annual celebrations: carnival, summer parties, family picnics, or kid’s days. At Ocado Technology, we're always exploring, learning, and implementing new initiatives, and we're eager to share stories, insights, and experiences with you. Meet our team members during meetups [Watch recordings here] #LI-ONSITE #LI-OT #LI-KP1", "summaryDescription" : "Office Administration Specialist at Ocado Group. Skills: Office Operations, Financial Administration, Document Management, Stakeholder Management, Organizational Skills. Ensuring the smooth day-to-day operation of the office and providing administrative and operational support to employees and business functions. The role combines office management responsibilities with support for financial processes, document workflow administration and coordination of workplace services.", "postedDate" : "2026-06-14T18:34:04.346", "createdAt" : "2026-06-14T18:34:04.346", "lastUpdated" : "2026-06-15T13:56:06.923", "ingestTimestamp" : "2026-06-14T18:34:04.346", "mongoId" : "6a2c939174d8ee00a098865b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "budget management", "compliance reporting", "headcount management", "attention to detail, proactive approach", "Office Operations, Financial Administration, Document Management, Stakeholder Management, Organizational Skills", "Understanding of financial administration processes, including invoice handling, expense settlements, purchase orders, and cost documentation. Experience working with document workflow systems or supporting document circulation processes.", "Microsoft Office Suite" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30662cf292fd229cfaeca1", "title" : "HR & Office Operations Specialist", "company" : "Amazon RIVR", "industry" : "People", "salary" : { "min" : 75000.0, "max" : 85000.0, "currency" : "CHF", "frequency" : "yearly" }, "location" : "Zürich", "locations" : [ "Zürich" ], "certifications" : [ "HRSE certificate", "Federal Diploma of Higher Education in HR" ], "timestamp" : "2026-06-16T12:21:35.900", "fingerprint" : "aa6e0255f636fddd108218b6e20377d5b4f874ddfc4b00f16e97b98b65b7d822", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/rivr/b6a33e83-78c2-46a9-8f4c-604da7a33403/apply", "externalId" : "b6a33e83-78c2-46a9-8f4c-604da7a33403", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Zürich", "country" : "Switzerland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "47.3744489,8.5410422" } ], "locationText" : "Zürich, Switzerland", "employmentType" : "FULL_TIME", "minimumEducation" : "Higher Education", "professionalSkills" : [ "HR Operations", "Office Operations", "System Integration", "Data Hygiene", "Record Migration", "Payroll Quality", "Compliance Quality", "Lifecycle Management", "Onboarding", "Facility Management", "Vendor Management" ], "hardSkillsList" : [ "SharePoint architecture", "Time-tracking records", "Work permits", "Employment certificates" ], "hardSkills" : [ { "name" : "SharePoint architecture", "level" : "intermediate" }, { "name" : "Time-tracking records", "level" : "intermediate" }, { "name" : "Work permits", "level" : "intermediate" }, { "name" : "Employment certificates", "level" : "intermediate" } ], "majorSkills" : "HRIS environments, HR tools, SharePoint, Swiss payroll, Swiss labor law", "majorSkillsList" : [ "HRIS environments", "HR tools", "SharePoint", "Swiss payroll", "Swiss labor law" ], "coreResponsibilities" : "Support HR Manager, Support system migration, Ensure data hygiene, Manage record migration, Become local HR tools power user, Build HR knowledge hub in SharePoint, Maintain HR knowledge hub, Review payroll reports, Oversee time-tracking records, Secure Swiss work permits, Issue employment certificates, Handle local administrative correspondence, Ensure seamless international onboarding, Play role in office move, Manage relocation project, Ensure seamless team transition, Act as bridge to Facilities team, Manage local office vendors, Ensure productive workspace", "teamCollaboration" : "HR Manager; Amazon's global systems; Amazon’s global Real Estate/Facilities team; Local site leadership; External vendors", "projectManagementSkills" : [ "Relocation project management" ], "domainKnowledge" : "Physical AI; Robotics; Last-mile delivery; Swiss labor law; Swiss payroll; Social security (AHVVG)", "domainList" : [ "physical-ai", "robotics", "last-mile-delivery", "swiss-labor-law", "swiss-payroll", "social-security-ahvvg" ], "domainSpecificKnowledge" : [ "Physical AI", "Robotics", "Last-mile delivery", "Swiss labor law", "Swiss payroll", "Social security (AHVVG)" ], "toolProficiency" : [ "Microsoft 365", "SharePoint", "Outlook", "Excel", "PeopleSoft" ], "communicationSkills" : "Local regulatory work; Managing Swiss vendors", "documentationSkills" : "HR knowledge hub; Team documentation; Employment certificates", "problemSolvingSkills" : "Logistical challenges", "outcomesObjectives" : "Ensure Amazon-audit-ready documentation; Ensure seamless transition for team; Meet operational standards for new office", "qualificationsBasic" : "3–5 years HR Operations experience, HRSE certificate or Federal Diploma of Higher Education in HR, Expert-level Microsoft 365 skills, Solid understanding of Swiss labor law, Experience auditing Swiss payroll, Full professional fluency in English, Full professional fluency in German", "qualificationsPreferred" : "Experience migrating employee data, Coordinating an office move, High proficiency in Excel, Experience building user-friendly intranet pages", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Amazon RIVR is a robotics company pioneering Physical AI through real-world doorstep delivery. Founded in 2024 as an ETH Zurich spin-off, RIVR developed wheeled-legged robots designed to operate in complex, unstructured environments such as stairs, gates, doors, and uneven urban terrain. We believe that achieving general physical intelligence requires solving real customer problems in the real world, where robots can learn from rich operational data at scale. Following our acquisition by Amazon in March 2026, we are continuing this mission with greater reach and speed. By combining custom robot hardware, onboard autonomy, and cloud-based coordination, Amazon RIVR is building the next generation of safe, reliable autonomous robots for last-mile delivery Job Description As we scale within the Amazon ecosystem, we are looking for an HR & Office Operations Specialist to act as a mission-critical partner to our HR Manager. You will be the operational \"engine\" of our Zurich site, balancing the technical integration into Amazon’s global systems with the management of our professional workspace. This role is for a high-functioning professional who can navigate enterprise-level HRIS environments and the logistical challenges of a corporate office relocation. ## What you’ll be doing HR Support & Integration (70%): System Migration & Data Integrity: Support the transition from BambooHR to Amazon’s global PeopleSoft environment. You will be responsible for data hygiene, record migration, and becoming the local \"power user\" for Amazon’s HR tools. SharePoint Architecture: Act as the \"Librarian\" for the Zurich site, building and maintaining a highly organized, secure HR knowledge hub in Microsoft SharePoint to ensure all team documentation is Amazon-audit-ready. Payroll & Compliance Quality: Act as the first line of defense for Swiss payroll, supporting the HR & Office Operations Manager in reviewing monthly reports for accuracy and oversee mandatory time-tracking records for our contractor and employee workforce. Lifecycle Management: Support the administrative depth of the employee journey; this includes securing Swiss work permits, issuing employment certificates (Arbeitszeugnisse), and handling all local administrative correspondence, while ensuring international onboarding remains seamless within the Amazon framework. Workplace & Facility Operations (30%): Office Transition & Relocation: Play a central role in our upcoming office move. You will be the primary point of contact for the relocation project, ensuring a seamless transition for the entire team. Facility Stakeholder Management: Act as the bridge between Amazon’s Global Real Estate/Facilities team, our local site leadership, and external vendors to ensure the new office space meets all operational standards. Vendor & Day-to-Day Ops: Manage all local office vendors (catering, facilities, maintenance) and ensure the physical environment remains a productive, high-standard workspace. ## What you must have 3–5 years of experience in HR Operations or as a Senior Coordinator/Specialist, ideally within a scaling corporate or tech environment. Possession of a nationally recognized credential like the HRSE (Human Resources Swiss Exams) certificate or a Federal Diploma of Higher Education in HR. Expert-level skills in the Microsoft 365 ecosystem (specifically SharePoint, Outlook, and Excel). Experience with PeopleSoft or other large-scale enterprise HRIS is a significant advantage. Solid understanding of Swiss labor law and experience auditing Swiss payroll and social security (AHV/BVG) outputs. Full professional fluency in English and German (essential for local regulatory work and managing Swiss vendors). ## Get some bonus points Experience migrating employee data between platforms (e.g., from BambooHR to PeopleSoft or Workday) with a focus on data hygiene. Hands-on experience coordinating an office move, including managing timelines with moving companies and collaborating with corporate Real Estate/Facilities teams. High proficiency in Excel (VLOOKUPs, pivot tables) for auditing complex payroll outputs and contractor time-tracking records. Experience building user-friendly intranet pages or wikis in SharePoint to improve self-service for employees. ## Additional Information Amazon RIVR is committed to building a diverse and inclusive team that values every perspective. If you’re passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team. We believe the best work is done when collaborating and therefore require in-person presence in our office locations.", "summaryDescription" : "HR & Office Operations Specialist at Amazon RIVR. Skills: HRIS environments, HR tools, SharePoint, Swiss payroll, Swiss labor law. Support HR Manager. Support system migration", "postedDate" : "2026-06-15T09:25:21.603", "createdAt" : "2026-06-15T09:25:21.603", "lastUpdated" : "2026-06-16T12:21:35.900", "ingestTimestamp" : "2026-06-16T03:25:22.756", "mongoId" : "6a30662cf292fd229cfaeca1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "SharePoint architecture", "Time-tracking records", "Work permits", "Employment certificates", "HRIS environments", "HR tools", "SharePoint", "Swiss payroll", "Swiss labor law", "HR Operations", "Office Operations", "System Integration", "Data Hygiene", "Record Migration", "Payroll Quality", "Compliance Quality", "Lifecycle Management", "Onboarding", "Facility Management", "Vendor Management", "Relocation project management", "Physical AI", "Robotics", "Last-mile delivery", "Social security (AHVVG)", "HRSE certificate", "Federal Diploma of Higher Education in HR", "Microsoft 365", "Outlook", "Excel", "PeopleSoft" ], "skillCount" : 31, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2da98474d8ee00a0c794af", "title" : "Regional Specialist", "company" : "IQVIA", "industry" : "Healthcare", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Regional Specialist in Reading, United Kingdom, with 2+ years of experience, adjusted for the healthcare industry and company size." }, "location" : "Reading, Berkshire, United Kingdom", "locations" : [ "Reading, Berkshire, United Kingdom" ], "timestamp" : "2026-06-16T04:14:26.106", "fingerprint" : "ee44b361257406212f577f3c70aa4fe54ed5258cb169f0707b974bc03e3e3246", "source" : "workday", "language" : "en", "applyUrl" : "https://iqvia.wd1.myworkdayjobs.com/IQVIA/job/Reading-Berkshire-United-Kingdom/Regional-Specialist_R1535946", "externalId" : "R1535946", "industryFunction" : { }, "locationPoint" : "39.22367,-84.44216", "structuredLocations" : [ { "city" : "Reading", "state" : "Berkshire", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.4206831,-0.9752254" } ], "locationText" : "Reading, Berkshire, United Kingdom", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Visit coordination", "Project support", "Study timelines", "Site satisfaction", "Customer satisfaction" ], "hardSkillsList" : [ "Clinical research", "GCP principles" ], "softSkillsList" : [ "Organization", "Problem-solving" ], "hardSkills" : [ { "name" : "Clinical research", "level" : "intermediate" }, { "name" : "GCP principles", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Organization" }, { "name" : "Problem-solving" } ], "majorSkills" : "Remote clinical visits, Investigator site support, Clinician training", "majorSkillsList" : [ "Remote clinical visits", "Investigator site support", "Clinician training" ], "coreResponsibilities" : "Support investigator sites onboarding, Train and onboard research clinicians, Coordinate remote visit scheduling, Assign clinicians, Coordinate logistics, Manage visit documentation, Manage trackers, Manage system access, Perform quality checks, Follow up on corrections, Deliver study-specific training, Support compliance with GCP, Support compliance with regulatory requirements, Act as point of contact, Support courier bookings, Track shipments, Coordinate supply", "teamCollaboration" : "Investigator sites; Research clinicians; Internal teams; Global Lead; Study teams", "domainKnowledge" : "Clinical trial conduct; GCP principles", "domainList" : [ "clinical-trial-conduct", "gcp-principles" ], "domainSpecificKnowledge" : [ "Clinical trial conduct", "GCP principles" ], "documentationSkills" : "Study documentation", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Ensure remote visits are coordinated efficiently; Ensure remote visits are coordinated compliantly; Ensure remote visits are coordinated on time; Contribute to high levels of site satisfaction; Contribute to high levels of customer satisfaction", "qualificationsBasic" : "Bachelor's degree, 2 years of experience, Understanding of clinical trial conduct, Understanding of GCP principles, Proficiency with Microsoft Office", "qualificationsPreferred" : "Life Sciences or related field degree", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "The Regional Specialist (RS) plays a key role in supporting remote clinical visits across global studies. This role works closely with investigator sites, research clinicians, and internal teams to ensure remote visits are coordinated efficiently, compliantly, and on time. Working in partnership with the Global Lead, the Regional Specialist helps manage visit delivery, supports study timelines, and contributes to high levels of site and customer satisfaction. **What you’ll do** * Support investigator sites onboarding into RNPS remote visit services * Train and onboard research clinicians to ensure study readiness * Coordinate remote visit scheduling, clinician assignments, and logistics * Manage visit documentation, trackers, and system access * Perform quality checks on study documentation and follow up on corrections * Deliver study‑specific training and support compliance with GCP and regulatory requirements * Act as a key point of contact for sites, clinicians, and internal study teams * Support courier bookings, shipment tracking, and supply coordination **What you’ll bring** * Bachelor’s degree in Life Sciences or a related field * At least 2 years of experience in clinical research, visit coordination, or project support * Understanding of clinical trial conduct and GCP principles * Strong communication, organization, and problem‑solving skills * Ability to manage multiple priorities in a global environment * Confidence working across teams, countries, and cultures * Proficiency with Microsoft Office applications IQVIA is a global leader in advancing clinical research and healthcare outcomes. Joining our team means contributing to impactful work while developing your career in a collaborative, international environment. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [https://jobs.iqvia.com](https://jobs.iqvia.com/) IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.", "summaryDescription" : "Regional Specialist at IQVIA. Skills: Remote clinical visits, Investigator site support, Clinician training. Support investigator sites onboarding. Train and onboard research clinicians", "postedDate" : "2026-06-13T18:57:39.813", "createdAt" : "2026-06-14T18:57:39.800", "lastUpdated" : "2026-06-16T04:14:26.106", "ingestTimestamp" : "2026-06-14T18:57:39.800", "mongoId" : "6a2da98474d8ee00a0c794af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://iqvia.wd1.myworkdayjobs.com/IQVIA/job/Reading-Berkshire-United-Kingdom/Regional-Specialist_R1535946", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Clinical research", "GCP principles", "Organization", "Problem-solving", "Remote clinical visits", "Investigator site support", "Clinician training", "Visit coordination", "Project support", "Study timelines", "Site satisfaction", "Customer satisfaction", "Clinical trial conduct" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69d059fd2beec4dd3dbf3766", "title" : "Office Support Specialist", "company" : "Department of Industrial Accidents", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior Office Support Specialist in Fall River, United States, with adjustments for the government industry." }, "location" : "Massachusetts-Fall River", "locations" : [ "Massachusetts-Fall River", "Administrative Services", "Department of Workforce Development, Full-time, Full-time" ], "timestamp" : "2026-06-15T22:33:17.513", "fingerprint" : "17198d4a90864414c6927cdc8d2cbd7ba4e82b226a7160d29913a62b66f599cb", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1075519", "externalId" : "1075519", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fall River", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "41.7010642,-71.1546367" }, { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Fall River, Massachusetts, United States; Boston, Massachusetts, United States", "remoteFriendly" : false, "rawDescription" : "The Department of Industrial Accidents (DIA) mission is to administer the Commonwealth's Workers' Compensation System and to provide prompt and fair compensation to victims of occupational injuries and illnesses, and to see that medical treatment to injured workers is provided in a timely manner while balancing the needs of employers to certain workers' compensation insurance costs. The Office Support Specialist I provides front-line support for the Department of Industrial Accidents (DIA) by managing public inquiries, assisting visitors, and performing a wide range of administrative tasks at the main reception desk. The position serves as one of the primary points of contact for the Public Information Unit (PIU) ensuring that constituents receive accurate information regarding the Workers’ Compensation processes, dispute resolution procedures, and agency operations. This role also supports the Administrative Services Unit (ASU) by coordinating document preparation, mail and supply management, and the distribution of official communications. Duties include: Promptly answer phone calls; greet and assist claimants, employers, insurance, vendors, IT professionals, attorneys, and other visitors by answering general questions, providing requests for assistance, making referrals to vocational rehabilitation, conciliation, etc. Manage daily/monthly metrics including phone calls and visitors entering for in-office proceedings. Enter data to maintain accurate reports for administration. Work under the direction of the Regional Manager to ensure all office and virtual proceedings operate efficiently. Confirm office and virtual resources such as electronic equipment, multi-function machines, mailing machines, office supplies, virtual proceeding equipment and resources, and network equipment are readily available for judges’ hearings and conferences, conciliations, and rehabilitation counseling sessions. Provide technical assistance as needed to resolve problems with office equipment that is available for public use. Assist internal and external users of DMS system, including the use of the office kiosk. Compose and draft correspondence, memoranda, and reports as directed. Perform other duties as required and assist DIA business units on an as needed basis The incumbent will be primarily assigned to the Fall River Regional Office and will serve as back-up support to the three other DIA Regional Offices, and Boston. Therefore, the incumbent will need reliable transportation and the willingness to travel. Mileage and parking reimbursement will be provided when travel to the regional offices is necessary. This is an in-office position with hybrid opportunity. First consideration will be given to those applicants that apply within the first 14 days. Office Support Specialist I: Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below: Substitutions: I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience. II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Educational substitutions will only be permitted for a maximum of two years of the required experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Office Support Specialist I", "summaryDescription" : "Office Support Specialist at Department of Industrial Accidents", "createdAt" : "2026-06-14T20:41:45.248", "lastUpdated" : "2026-06-15T22:33:17.513", "ingestTimestamp" : "2026-06-14T20:41:45.248", "mongoId" : "69d059fd2beec4dd3dbf3766", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6960824e0937eae70e9c861e", "title" : "Regional Program Specialist (Tyler)", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 5181.0, "max" : 7144.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "826343", "locations" : [ "826343", "
Tyler:3800 Paluxy Dr STE 575 (320TX-1751)
3800 Paluxy Dr STE 575
Tyler, 75703-1629

" ], "certifications" : [ "CRC", "LPC" ], "timestamp" : "2026-06-16T01:24:26.516", "fingerprint" : "1087f7d17393f8a94abcf30ae9f3c31a8d5e4a8210aad2e39032c07d02d85ada", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=32836", "externalId" : "32836", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tyler", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.3512601,-95.3010624" } ], "locationText" : "Tyler, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Consultative services", "Technical assistance", "Program planning", "Program development", "Program implementation", "Staff development", "Customer services", "Training activities" ], "hardSkillsList" : [ "Rehabilitation counseling", "Rehabilitation management", "Vocational rehabilitation" ], "hardSkills" : [ { "name" : "Rehabilitation counseling", "level" : "intermediate" }, { "name" : "Rehabilitation management", "level" : "intermediate" }, { "name" : "Vocational rehabilitation", "level" : "intermediate" } ], "majorSkills" : "Program management, Technical assistance, Staff coaching", "majorSkillsList" : [ "Program management", "Technical assistance", "Staff coaching" ], "coreResponsibilities" : "Provide technical assistance to field program staff, Provide technical assistance to customers, Provide technical assistance to employers, Provide technical assistance to community organizations, Provide programmatic support to client services, Interpret policies and procedures, Interpret best business practices, Develop technical assistance objectives, Submit monthly activity reports, Develop regional placement strategy plans, Assist in developing training activities, Review client records, Observe developmental needs, Observe developmental trends, Assist with vacant caseloads, Assist with specialty caseloads, Conduct liaison activities, Maintain business relationships, Review self-employment plans, Provide recommendations per policy", "domainKnowledge" : "Vocational rehabilitation; Disabilities; Autism; Blind & Visual Impairments; Brain Injury; Foster Youth; Transition Students; Veterans", "domainList" : [ "vocational-rehabilitation", "disabilities", "autism", "blind-visual-impairments", "brain-injury", "foster-youth", "transition-students", "veterans" ], "domainSpecificKnowledge" : [ "Vocational rehabilitation", "Disabilities", "Autism", "Blind & Visual Impairments", "Brain Injury", "Foster Youth", "Transition Students", "Veterans" ], "documentationSkills" : "Client records", "continuousLearning" : "Tuition assistance program; FREE CEUs; Reimbursement for CRC & LPC renewals", "specialRequirements" : "Up to 70% travel, Lift/carry 15 pounds, Texas resident", "qualificationsBasic" : "Graduation from an accredited four-year college or university plus two years of full-time experience, or interpretation of policies and procedures in a public or private agency (RPS), Graduation from an accredited four-year college or university plus two years and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency (Sr RPS), One year of full-time experience may be substituted for each year (30 semester hours) of education, Experience as a Regional Program Specialist cited above must be in accordance with the career ladder requirements of the agency, Related work experience is defined as consultative services/technical assistance to program staff, and general knowledge of disabilities", "qualificationsPreferred" : "Master's degree in Rehabilitation Counseling or Rehabilitation Management from an accredited college or university plus one year experience in interpreting and applying VR program policies and procedures, Master's degree in Rehabilitation Counseling or Rehabilitation Management from an accredited college or university plus one year experience in planning, implementing, and monitoring customer services, Master's degree in Rehabilitation Counseling or Rehabilitation Management from an accredited college or university plus one year experience in coaching, mentoring and providing technical assistance for staff development, Master's degree in Rehabilitation Counseling or Rehabilitation Management from an accredited college or university plus one year experience in developing and providing training activities, Master's degree from an accredited college or university plus three years’ progressive experience working in a vocational rehabilitation program, Three years’ experience in areas referenced above", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VR According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities. PUBLIC SERVICE IN VR IS FOR YOU… -If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals! -If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans. -If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay. -If you have direct VR Counseling work experience, receive higher starting salary. -If you want to advance your education with our tuition assistance program. -FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals. The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking a Regional Program Specialist (RPS) - Sr. RPS to join the Vocational Rehabilitation Department located at 3800 Paluxy, Ste 575, Tyler, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include: - Competitive starting salary: $5,181.58 - $7,144.00/month. - Salary and position level will be based on experience and demonstrated skills. - This is a career ladder position which means each level is required to meet the established career ladder requirements in order to be promoted to the next level. The RPS - Sr RPS is selected by and is responsible to the Deputy Regional Director with approval of the Regional Director. Performs advanded - highly advanced (senior-level) consultative services and technical assistance work. Work involves planning, developing, and implementing major agency program(s) and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. May train, lead, and/or prioritize the workload of others. Works under limited - minimal supervision, with considerable latitude for the use of initiative and independent judgment. GENERAL DUTIES: - Provides technical assistance and coaching to field program staff. - May provide technical assistance to customers, employers, community organizations and others as assigned. - Provides, through consultation, leadership and programmatic support to client services and interpretation of policies and procedures to include best business practices in the Vocational Rehabilitation process and in customer services programs of the Division. - Develops technical assistance objectives, submits monthly activity reports, develops regional placement strategy plans for employment and assists in developing and providing training activities in areas of responsibility. - Reads and reviews client records in order to provide technical assistance and observe developmental needs and trends including best business practices. - Assists with vacant and/or specialty caseloads. - Conducts liaison activities with assigned parties maintaining appropriate business relationships. - Reviews self-employment plans and provides recommendations per policy. - Performs other duties as assigned. PREFERRED QUALIFICATIONS: - Master's degree in Rehabilitation Counseling or Rehabilitation Management from an accredited college or university plus one year experience: 1) in interpreting and applying VR program policies and procedures, 2) planning, implementing, and monitoring customer services, 3) coaching, mentoring and providing technical assistance for staff development, and 4) developing and providing training activities (or) - Master's degree from an accredited college or university plus three years’ progressive experience working in a vocational rehabilitation program. With three years’ experience in areas referenced above. MINIMUM QUALIFICATIONS: - RPS: Graduation from an accredited four-year college or university plus two years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency. - Sr RPS: Graduation from an accredited four-year college or university plus two years and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency. - One year of full-time experience may be substituted for each year (30 semester hours) of education. - Copy of official transcripts, certifications and/or credentials will be requested at the time of interview if applicable. All levels: - Experience as a Regional Program Specialist cited above must be in accordance with the career ladder requirements of the agency. - Related work experience is defined as consultative services/technical assistance to program staff, and general knowledge of disabilities. Duties may include up to 70% travel (within the State of Texas) and the ability to lift/carry 15 pounds. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Tyler", "summaryDescription" : "Regional Program Specialist (Tyler) at Texas Workforce Commission. Skills: Program management, Technical assistance, Staff coaching. Provide technical assistance to field program staff. Provide technical assistance to customers", "createdAt" : "2026-06-14T19:46:43.585", "lastUpdated" : "2026-06-16T01:24:26.516", "ingestTimestamp" : "2026-06-14T19:46:43.585", "mongoId" : "6960824e0937eae70e9c861e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 62172, "salaryAnnualMax" : 85728, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Rehabilitation counseling", "Rehabilitation management", "Vocational rehabilitation", "Program management", "Technical assistance", "Staff coaching", "Consultative services", "Program planning", "Program development", "Program implementation", "Staff development", "Customer services", "Training activities", "Disabilities", "Autism", "Blind & Visual Impairments", "Brain Injury", "Foster Youth", "Transition Students", "Veterans", "CRC", "LPC" ], "skillCount" : 22, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "68e0a7e5ce260f92cbf8ec1a", "title" : "Regional Facilities Specialist", "company" : "Amazon.com Services LLC", "industry" : "Facilities, Maintenance, Real Estate, Real Estate/Facilities, operations", "salary" : { "min" : 82600.0, "max" : 176700.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Lakeland, Florida, USA", "locations" : [ "Lakeland, Florida, USA" ], "timestamp" : "2026-06-15T09:35:21.753", "fingerprint" : "adee7d889b28d2490edf791a27f053e6c1fd86983b2a0320e0dcdaa5353c8342", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3099228/apply", "externalId" : "512d5eb8-b498-41fa-9253-927e09911018", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lakeland", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.0394654,-81.9498042" } ], "locationText" : "Lakeland, Florida, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Mechanical systems, Electrical systems, Plumbing systems, HVAC systems, Power generators", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Program management", "Building repair", "Supplier management", "Problem solving", "Customer relations" ], "hardSkillsList" : [ "Building codes", "Safety compliance" ], "hardSkills" : [ { "name" : "Building codes", "level" : "intermediate" }, { "name" : "Safety compliance", "level" : "intermediate" } ], "majorSkills" : "Facilities management, Maintenance operations, Regional oversight", "majorSkillsList" : [ "Facilities management", "Maintenance operations", "Regional oversight" ], "coreResponsibilities" : "Apply SME on troubleshooting, Dive deeps for facility issues, Support maintenance teams, Investigate root cause, Plan actions to eliminate downtime, Mitigate downtime of critical assets, Provide regional escalation support, Ensure vendor work is performed efficiently, Minimize disruption and inconvenience, Establish communication procedures, Establish escalation procedures, Establish contingency plans, Negate periods of operational impact, Maintain and install new equipment, Maintain new facilities, Install new equipment, Install new facilities, Ensure warranties are met, Lead training initiatives, Enhance technical capabilities, Develop regional facility improvement proposals, Execute improvement proposals with vendors, Oversee operations across multiple locations, Establish standardized processes, Conduct regional facility inspections, Coordinate repairs for property interiors, Coordinate repairs for property exteriors, Coordinate repairs for structural elements, Coordinate repairs for fixtures, Coordinate repairs for roofing systems, Coordinate repairs for lighting infrastructure", "teamCollaboration" : "Support maintenance teams; Work with vendors", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Fire Life Safety (FLS); Robotics; Material Handling Equipment (MHE)", "domainList" : [ "fire-life-safety-fls", "robotics", "material-handling-equipment-mhe" ], "domainSpecificKnowledge" : [ "Fire Life Safety (FLS)", "Robotics", "Material Handling Equipment (MHE)" ], "toolProficiency" : [ "Microsoft Office" ], "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Travel domestically up to 80%", "qualificationsBasic" : "Bachelor's degree or 2+ years Amazon RME experience, Work flexible schedule/shift/work area, 5+ years program management experience, 5+ years Microsoft Office experience, 5+ years general building repair experience, 5+ years plumbing and electrical experience, Familiar with building codes, Familiar with safety compliance", "qualificationsPreferred" : "Bachelor's degree technical discipline, 5+ years budget responsibilities, 5+ years supplier management, 5+ years problem solving, 5+ years client/customer relations, Experience with HVAC, Experience with FLS systems, Experience with power generators, Experience with facility electrical systems, Experience with facility plumbing systems, Experience with structural elements, Experience with roofing systems, Experience with lighting infrastructure, Experience with property interiors, Experience with property exteriors, Experience with mechanical systems, Experience with electrical systems, Experience with plumbing systems, Experience with maintenance teams, Experience with vendor management, Experience with continuous improvement, Experience with facility inspections, Experience with regional facility improvement proposals, Experience with approved vendors, Experience with domestic travel, Experience with Amazon RME (BB/3P) Full Time Exempt, Experience with Microsoft Office products, Experience with general building repair, Experience with plumbing, Experience with electrical, Experience with building codes, Experience with safety compliance, Experience with budget responsibilities, Experience with supplier management, Experience with problem solving, Experience with client/customer relations, Experience with HVAC, Experience with FLS systems, Experience with power generators, Experience with facility electrical systems, Experience with facility plumbing systems, Experience with structural elements, Experience with roofing systems, Experience with lighting infrastructure, Experience with property interiors, Experience with property exteriors, Experience with mechanical systems, Experience with electrical systems, Experience with plumbing systems, Experience with maintenance teams, Experience with vendor management, Experience with continuous improvement, Experience with facility inspections, Experience with regional facility improvement proposals, Experience with approved vendors, Experience with domestic travel", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role: As the Regional Facilities Specialist, you will oversee operations across multiple locations in the assigned region, establishing standardized processes for mechanical, electrical, and plumbing systems. You will conduct regional facility inspections and coordinate repairs for property interiors and exteriors, including structural elements, fixtures, roofing systems, and lighting infrastructure. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Key job responsibilities Key job responsibilities include, but are not limited to: - Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for facility issues, supporting a region of maintenance teams to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical facility assets - Provide regional escalation support for onsite maintenance teams, for items related to Fire, Life, Safety (FLS), HVAC systems, power generators, facility electrical and plumbing systems, etc. - Ensure vendor work for both preventative and reactive maintenance for all facilities are being performed efficiently with a minimum amount of disruption and inconvenience - Establish communication, escalation procedures, and contingency plans to negate periods of operational impact - Maintain and install new equipment and facilities, ensuring that warranties are met - Lead training initiatives to enhance technical capabilities of onsite maintenance teams - Develop regional facility improvement proposals and execute with approved vendors - Travel domestically up to 80% to support sites within a region Basic Qualifications: - - Bachelor's degree or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience - - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - - 5+ years of program management experience - - 5+ years of Microsoft Office products and applications experience - - 5+ years experience in general building repair and maintenance, plumbing, and electrical and familiar with building codes and safety compliance Preferred Qualifications: - - Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) - - 5+ years of budget responsibilities, supplier management, problem solving, and client/ customer relations experience - - 5+ years of eExperience with HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operation - - Possess mechanical and electrical aptitude, and have excellent communication skills, both oral and written - - Completion of an applicable technical training program Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $82,600/year in our lowest geographic market up to $176,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Regional Facilities Specialist at Amazon.com Services LLC. Skills: Facilities management, Maintenance operations, Regional oversight. Apply SME on troubleshooting. Dive deeps for facility issues", "postedDate" : "2026-06-14T02:22:27.705", "createdAt" : "2026-06-14T02:22:27.705", "lastUpdated" : "2026-06-15T09:35:21.753", "ingestTimestamp" : "2026-06-14T02:22:27.705", "mongoId" : "68e0a7e5ce260f92cbf8ec1a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3099228/apply", "salaryAnnualMin" : 82600, "salaryAnnualMax" : 176700, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Building codes", "Safety compliance", "Facilities management", "Maintenance operations", "Regional oversight", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Program management", "Building repair", "Supplier management", "Problem solving", "Customer relations", "Fire Life Safety (FLS)", "Robotics", "Material Handling Equipment (MHE)", "Microsoft Office" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca59b74d8ee00a09b757a", "title" : "Specialist, Environmental (Regional)", "company" : "Clearway Energy", "industry" : "Climate Tech", "salary" : { "min" : 78000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Environmental Specialist in Denver, Colorado, adjusted for mid-seniority and the climate tech industry." }, "location" : "Denver, Colorado, United States", "locations" : [ "Denver", "Colorado", "United States", "Scottsdale", "Arizona", "United States" ], "timestamp" : "2026-06-15T08:29:13.621", "fingerprint" : "cb6ecca275e3f164033a45e95ba07dcdcd7fba2ed5f0432fa3d0de14cd86c277", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/clearwayjobs/jobs/5161656007", "externalId" : "5161656007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Environmental compliance", "Program implementation", "Resource planning", "Regulatory reporting", "Risk assessment", "Corrective actions", "Permit maintenance", "Regulatory monitoring", "Spill response", "Incident reporting", "Personnel training" ], "hardSkillsList" : [ "Hazardous waste management", "Petroleum handling", "Chemical handling", "Spill prevention", "Stormwater management" ], "hardSkills" : [ { "name" : "Hazardous waste management", "level" : "intermediate" }, { "name" : "Petroleum handling", "level" : "intermediate" }, { "name" : "Chemical handling", "level" : "intermediate" }, { "name" : "Spill prevention", "level" : "intermediate" }, { "name" : "Stormwater management", "level" : "intermediate" } ], "majorSkills" : "Environmental compliance, Regulatory affairs, Site audits", "majorSkillsList" : [ "Environmental compliance", "Regulatory affairs", "Site audits" ], "coreResponsibilities" : "Promote environmental compliance, Reinforce safety culture, Support facility compliance, Prepare environmental reports, Assist with regulatory filings, Conduct site visits, Conduct audits, Conduct compliance assessments, Identify environmental risks, Develop corrective actions, Implement environmental programs, Maintain permit compliance, Support compliance systems, Maintain agency relationships, Monitor regulatory changes, Communicate regulatory impacts, Support spill response, Support incident reporting, Provide site training", "teamCollaboration" : "Partner with Facility Management; Partner with Operations", "domainKnowledge" : "Environmental regulations; RCRA; CWA; CAA; SPCC; SWPPP; Waste management; Environmental permits; ECMS; Industrial facilities; Renewable energy facilities", "domainList" : [ "environmental-regulations", "rcra", "cwa", "caa", "spcc", "swppp", "waste-management", "environmental-permits", "ecms", "industrial-facilities", "renewable-energy-facilities" ], "domainSpecificKnowledge" : [ "Environmental regulations", "RCRA", "CWA", "CAA", "SPCC", "SWPPP", "Waste management", "Environmental permits", "ECMS", "Industrial facilities", "Renewable energy facilities" ], "toolProficiency" : [ "Data systems" ], "documentationSkills" : "Regulatory filings", "specialRequirements" : "Frequent travel required, 40-50% travel", "qualificationsBasic" : "2+ years relevant experience, Valid driver's license", "qualificationsPreferred" : "Bachelor's in Environmental Science, Multi-site experience, DOT hazardous materials certification, Tier II reporting experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "What The Role Is Under the direction of the Environmental Director, the Environmental Specialist supports environmental compliance and program implementation across the North Region. North Region States include but may not be limited to Washington, Oregon, Nevada, Utah, Idaho, Wyoming, Colorado, Nebraska, Iowa and Oklahoma. This role partners closely with Facility Management and Operations to ensure compliance with all environmental regulations and company programs, including hazardous waste management, petroleum and chemical handling, spill prevention, and stormwater management. The position is responsible for supporting consistent environmental performance across multiple sites, ensuring cost-effective use of company resources, and maintaining compliance with all applicable federal, state, and local requirements. Frequent travel across assigned states is required. This is a hybrid role with significant field presence. Work performed in office and field environments, including construction and operational sites. What You'll Be Doing Promote and reinforce environmental compliance and safety culture across all assigned facilities. Support facility compliance with federal, state, and local environmental regulations. Prepare and assist with environmental reports and regulatory filings. Conduct site visits, audits, and compliance assessments across multiple states. Identify environmental risks and develop corrective actions. Implement environmental programs such as SPCC, SWPPP, and waste management programs. Maintain compliance with environmental permits. Support Environmental Compliance Management Systems (ECMS). Maintain relationships with regulatory agencies. Monitor regulatory changes and communicate impacts. Support spill response and incident reporting. Provide training to site personnel. Travel required (40-50%) across WA, OR, NV, UT, ID, WY, CO, NE, IA and OK. What You'll Bring Bachelor’s degree in Environmental Science or related field preferred, or equivalent experience. Minimum 2+ years of relevant experience. Valid driver’s license required. Working knowledge of federal and state environmental regulations (RCRA, CWA, CAA). Experience with environmental compliance at industrial or renewable energy facilities. Ability to interpret permits and regulations. Strong organizational and communication skills. Proficiency in Microsoft Office and data systems. What Would Be Nice Multi-site experience preferred DOT hazardous materials certification is a plus. Experience with Tier II reporting is a plus. Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.). #LI-Hybrid The pay rate for the successful candidate will depend on geographic location, skills, relevant and demonstrated experience, education, training and certifications, and other factors permitted by law. This role is eligible to earn an annual cash bonus, subject to personal and company performance goals. Salary Range Across all U. S. Locations $77,000—$95,000 USD Clearway Energy Group is leading the transition to a world powered by clean energy. Along with our public affiliate Clearway Energy, Inc., our portfolio comprises approximately 11.6 GW of gross generating capacity in 26 states, including 9.1 GW of wind, solar, and battery energy storage assets, and over 2.5 GW of conventional dispatchable power generation providing critical grid reliability services. As we develop a nationwide pipeline of new energy projects for the future, Clearway’s operating fleet generates enough reliable electricity to power more than 3 million homes today. Clearway Energy Group is headquartered in San Francisco with offices in Denver, Houston, Phoenix, Princeton, and San Diego. For more information, visit clearwayenergygroup.com. Our Commitment to Diversity, Equity, & Inclusion Clearway Energy Group’s vision is a world powered by clean energy. Along with our public affiliate Clearway Energy, Inc., our portfolio comprises approximately 11.8 GW of gross generating capacity in 26 states, including 9.1 GW of wind, solar, and battery energy storage assets, and over 2.8 GW of flexible dispatchable power generation providing critical grid reliability services. As we develop a nationwide pipeline of new energy projects for the future, Clearway’s operating fleet generates enough reliable electricity to power more than 2 million homes today. Clearway Energy Group is headquartered in San Francisco with offices in Denver, Houston, Phoenix, Princeton, and San Diego. For more information, visit clearwayenergygroup.com. Working at Clearway, Hybrid Together Here at Clearway, we’re committed to balancing flexibility while fostering strong relationships with our teammates. We do this by prioritizing corporate new hires based near one of our offices in San Francisco, San Diego, Scottsdale, Houston, Denver, & Princeton. Our office-based employees typically work together from fabulous spaces on Tuesdays & Thursdays to collaborate & learn, build community, get to know one another, & enjoy company-provided meals & events. Our site-based employees collaborate in-person daily to keep our locations operating safely and efficiently while fostering strong relationships within their local communities. Clearway Energy is an equal opportunity employer that values a broad diversity of talent, knowledge, experience & expertise. We intentionally foster a culture of inclusion that empowers our employees to deliver superior performance to the communities we serve. We encourage minorities, women, individuals with disabilities & protected veterans to join the team. Clearway is a proud promoter of employment opportunities for our Military & Veterans. What We Provide Clearway offers all eligible employees working 20+ hours per week a comprehensive menu of benefits: generous PTO, medical, dental & vision care, HSAs with company contributions, health FSAs, dependent daycare FSAs, commuter benefits, relocation, & a 401(k) plan with employer match, a variety of life & accident insurances, fertility programs, adoption assistance, generous parental leave, tuition reimbursement, & benefits for employees in same-sex marriages, civil unions & domestic partnerships. For more on Clearway benefits, visit our Benefits Website. Notice to Applicants Clearway Energy is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances, and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@clearwayenergy.com and let us know the nature of your request and your contact information. All official communication regarding this position will come only from an email address ending with @clearwayenergy.com. If you receive outreach from any other email address claiming to represent Clearway Energy, please do not respond, as it is fraudulent. Notice to California Applicants Clearway Energy is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees.", "summaryDescription" : "Specialist, Environmental (Regional) at Clearway Energy. Skills: Environmental compliance, Regulatory affairs, Site audits. Promote environmental compliance. Reinforce safety culture", "postedDate" : "2026-06-14T04:42:47.649", "createdAt" : "2026-06-14T04:42:47.649", "lastUpdated" : "2026-06-15T08:29:13.621", "ingestTimestamp" : "2026-06-14T04:42:47.649", "mongoId" : "6a2ca59b74d8ee00a09b757a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Hazardous waste management", "Petroleum handling", "Chemical handling", "Spill prevention", "Stormwater management", "Environmental compliance", "Regulatory affairs", "Site audits", "Program implementation", "Resource planning", "Regulatory reporting", "Risk assessment", "Corrective actions", "Permit maintenance", "Regulatory monitoring", "Spill response", "Incident reporting", "Personnel training", "Environmental regulations", "RCRA", "CWA", "CAA", "SPCC", "SWPPP", "Waste management", "Environmental permits", "ECMS", "Industrial facilities", "Renewable energy facilities", "Data systems" ], "skillCount" : 30, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c928a74d8ee00a09860ed", "title" : "Front Office Specialist", "company" : "Eye Care Partners", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Front Office Specialist in Cary, United States, with adjustments for the healthcare industry and company size." }, "location" : "Cary, North Carolina, United States", "locations" : [ "Cary", "North Carolina", "United States" ], "timestamp" : "2026-06-15T10:40:51.530", "fingerprint" : "2cab7b0632a28edd80622d8feb4a9b69be9febad9463cfc650d9d35421573c18", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.eyecare-partners.com/careers/current-job-openings/?gh_jid=8589561002", "externalId" : "8589561002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cary", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.7882893,-78.7812081" }, { "state" : "California", "country" : "United States", "continent" : "na", "workMode" : "onsite" }, { "state" : "Washington", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Cary, North Carolina, United States; California, United States; Washington, United States", "minimumEducation" : "High School", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook", "professionalSkills" : [ "Customer service", "Patient flow management", "Insurance authorizations" ], "hardSkillsList" : [ "Cash drawer reconciliation", "Payment collection" ], "hardSkills" : [ { "name" : "Cash drawer reconciliation", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" } ], "majorSkills" : "Patient experience, Administrative support", "majorSkillsList" : [ "Patient experience", "Administrative support" ], "coreResponsibilities" : "Act as first point of contact, Perform administrative responsibilities, Create smooth check-in/out experience, Build relationships with patients, Deliver great service, Provide exceptional customer service, Greet patients promptly, Answer phones, Practice urgency, Double check insurance authorizations, Check out patients, Collect correct payments, Manage patient flow, Ensure communication, Complete daily reconciliations, Close day, Countdown cash drawer, Comply with company policies, Perform general office duties, Perform cleaning", "domainKnowledge" : "Eye care; HIPAA", "domainList" : [ "eye-care", "hipaa" ], "domainSpecificKnowledge" : [ "Eye care", "HIPAA" ], "communicationSkills" : "Phone etiquette", "specialRequirements" : "Travel to other locations, Favorable background check, Frequent walking, Frequent sitting, Regular bending, Regular stooping, Regular reaching, Lift up to 25 lbs, Fine motor skills, Full use of hands, Constant grasping, Writing/typing, Visual acuity, Auditory acuity", "qualificationsBasic" : "Minimum of 1 year interacting with customers/patients, Provide proof of identity and right to work", "qualificationsPreferred" : "Previous ophthalmic experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.", "summaryDescription" : "Front Office Specialist at Eye Care Partners. Skills: Patient experience, Administrative support. Act as first point of contact. Perform administrative responsibilities", "postedDate" : "2026-06-14T04:48:33.166", "createdAt" : "2026-06-14T04:48:33.166", "lastUpdated" : "2026-06-15T10:40:51.530", "ingestTimestamp" : "2026-06-14T04:48:33.166", "mongoId" : "6a2c928a74d8ee00a09860ed", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cash drawer reconciliation", "Payment collection", "Patient experience", "Administrative support", "Customer service", "Patient flow management", "Insurance authorizations", "Eye care", "HIPAA" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69d769692beec4dd3dc8ebb0", "title" : "Risk Management Specialist", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Risk Management Specialist in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826891", "locations" : [ "826891", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-16T01:05:33.125", "fingerprint" : "2b92c937796b1bfe6b2a279f7cb1b82da3a24a18f4a719ab73fc5e0d438a85dc", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34538", "externalId" : "34538", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management" ], "hardSkillsList" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management" ], "hardSkills" : [ { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Information security", "level" : "intermediate" }, { "name" : "Loss control", "level" : "intermediate" }, { "name" : "Workers' compensation", "level" : "intermediate" }, { "name" : "Safety programs", "level" : "intermediate" }, { "name" : "Compliance reviews", "level" : "intermediate" }, { "name" : "Risk assessments", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" } ], "majorSkills" : "Risk management, Compliance, Insurance", "majorSkillsList" : [ "Risk management", "Compliance", "Insurance" ], "coreResponsibilities" : "Implement agency risk management programs, Conduct risk management, Collaborate in planning initiatives, Develop department statewide initiatives, Implement department statewide initiatives, Conduct compliance reviews, Assist with risk assessments program, Develop risk management program policies, Implement risk management program policies, Review risk management program policies, Assist with department incident reports, Review risk programs for compliance, Conduct on-site inspections, Identify hazards, Identify risk exposures", "domainKnowledge" : "Risk management; Insurance", "domainList" : [ "risk-management", "insurance" ], "domainSpecificKnowledge" : [ "Risk management", "Insurance" ], "problemSolvingSkills" : "Gather facts; Correlate facts; Analyze facts; Devise solutions", "specialRequirements" : "Up to 25% travel", "qualificationsBasic" : "Two years of full-time experience in planning or operation of risk management, information security, loss control, and/or the workers' compensation and safety programs", "qualificationsPreferred" : "State agency experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St., Austin, Texas in the Risk and Security Management department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You will be a highly motivated professional ready to join the Risk & Security Management Department. You are a self-starting, collaborative problem solver with strong task management and organizational skills who understands the importance of teamwork. WHAT YOU WILL DO: The Risk Management Specialist II performs moderately complex (journey-level) risk management work. Work involves implementing agency risk management programs and conducting risk management. Works under general supervision, with limited latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Collaborate in the planning, developing, and implementing department statewide initiatives. -Conducts compliance reviews for mandatory bulletin boards. -Assists with risk assessments program. -Develop, implement, and review risk management program policies and procedures. -Assist with department incident reports for assessment and risk mitigation. -Review risk programs for compliance with applicable state laws and agency policies. -Conduct on-site inspections of agency facilities to identify hazards and risk exposures. -Perform other duties as assigned. YOU QUALIFY WITH: -Two years of full-time experience in planning or operation of risk management, information security, loss control, and/or the workers' compensation and safety programs. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Working knowledge of statutes, rules/regulations, standards, guidelines, and best practices involving risk management, compliance and Insurance. -Ability to gather, correlate, and analyze facts, to devise solutions to problems. -Proficiency in developing, evaluating, and interpreting policies and procedures. -Knowledge of program management processes and techniques. -State agency experience. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $4,833.34/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Safety.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Risk Management Specialist at Texas Workforce Commission. Skills: Risk management, Compliance, Insurance. Implement agency risk management programs. Conduct risk management", "createdAt" : "2026-06-14T21:16:29.932", "lastUpdated" : "2026-06-16T01:05:33.125", "ingestTimestamp" : "2026-06-14T21:16:29.932", "mongoId" : "69d769692beec4dd3dc8ebb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management", "Compliance", "Insurance" ], "skillCount" : 10, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c799f74d8ee00a09420ad", "title" : "Inventory Management Specialist", "company" : "Wedgewood Pharmacy", "salary" : { "min" : 24.0, "max" : 26.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Jose, CA", "locations" : [ "San Jose", "CA" ], "timestamp" : "2026-06-16T00:40:19.966", "fingerprint" : "06d6fe0bda5494d083d6d31c5303ef1501d055f1fe79a679e152140154da045c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/wedgewoodpharmacy/jobs/4275805009", "externalId" : "4275805009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Jose", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3361663,-121.8905910" } ], "locationText" : "San Jose, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma or equivalent", "experienceMinYears" : 1, "professionalSkills" : [ "Inventory management", "Process improvement" ], "hardSkillsList" : [ "Inventory control", "Cycle counting", "Stock rotation", "Receiving procedures", "Shipping procedures", "Data entry" ], "hardSkills" : [ { "name" : "Inventory control", "level" : "intermediate" }, { "name" : "Cycle counting", "level" : "intermediate" }, { "name" : "Stock rotation", "level" : "intermediate" }, { "name" : "Receiving procedures", "level" : "intermediate" }, { "name" : "Shipping procedures", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" } ], "majorSkills" : "Inventory management, Process improvement", "majorSkillsList" : [ "Inventory management", "Process improvement" ], "coreResponsibilities" : "Receive, unpack, and verify incoming inventory, Stock shelves and maintain inventory levels, Conduct regular cycle counts and physical inventories, Identify and report discrepancies or damages, Process outgoing shipments accurately, Maintain a clean and organized stockroom, Assist with inventory-related data entry and record-keeping, Follow all safety and security procedures", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Pharmaceutical inventory", "domainList" : [ "pharmaceutical-inventory" ], "domainSpecificKnowledge" : [ "Pharmaceutical inventory" ], "toolProficiency" : [ "Inventory management software" ], "problemSolvingSkills" : "Identify discrepancies", "qualificationsBasic" : "1+ year of experience in inventory management, High School Diploma or equivalent", "qualificationsPreferred" : "Associate's degree or higher, Experience with inventory management software, Experience with pharmaceutical inventory", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health. Job Summary: This role is responsible for maintaining adequate inventory levels, stocking the production supply rooms, processing incoming raw materials, managing materials in the ERP system, and completing annual physical inventories. Moreover, the role is responsible for promoting our mission to improve patient outcomes through high-quality outsourced pharmaceuticals. Shift: Monday - Friday 7:00 AM - 3:30 PM Essential Functions: Responsible for incoming materials processing and inventory management. Devises policies and procedures in the area of inventory control. Performs light-to-medium material-handling functions within the department, moving product and components as required. Manages cycle counting of physical materials and ensures accuracy of stock levels. Maintains material data in the ERP system and manages receipt of inventory through software transactions. Reconciles potential inventory losses, investigates shortages and discrepancies, and performs KPI indicator assessments. Processes rejected materials and records information, as needed. Responsible for stock issuance and returns for production activities. Notifies the Quality Department when cGMP shipments arrive. Leads the efforts to sanitize materials in the controlled area. Works in other functions within the department, as needed. Works well collaboratively with others Builds positive working relationships across teams Demonstrates flexibility in handling changing priorities Required Skills & Abilities: APICs / CPIM certification is strongly desired. Knowledge of cGMP guidelines/standards required. Demonstrated written and oral communication skills. Ability to manage time and adhere to time frames. Detail and accuracy-oriented. Computer abilities, including data management and shipping software. Excellent organizational skills. Knowledge of processing materials in an ERP system. DOT HazMat training desired. Able to lift up to 50 lbs. and stand for extended periods when required. Ability to operate materials handling equipment, including pallet jacks and forklifts, preferred Physical Requirements (if applicable): Able to lift up to 49 lbs. and stand for extended periods when required. Ability to operate materials handling equipment, including pallet jacks and forklifts, preferred Required Credentials: 1+ years’ experience in a pharmaceutical environment High School Diploma or equivalent. Bachelor’s degree (a plus) Pay Range $24—$26 USD Why We Do What We Do At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued. Our Commitment to Inclusion Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.", "summaryDescription" : "Inventory Management Specialist at Wedgewood Pharmacy. Skills: Inventory management, Process improvement. Receive, unpack, and verify incoming inventory. Stock shelves and maintain inventory levels", "postedDate" : "2026-06-14T20:05:54.232", "createdAt" : "2026-06-14T20:05:54.232", "lastUpdated" : "2026-06-16T00:40:19.966", "ingestTimestamp" : "2026-06-14T20:05:54.232", "mongoId" : "6a2c799f74d8ee00a09420ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 26, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Inventory control", "Cycle counting", "Stock rotation", "Receiving procedures", "Shipping procedures", "Data entry", "Inventory management", "Process improvement", "Pharmaceutical inventory", "Inventory management software" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7ce074d8ee00a094e8e6", "title" : "Front Office Specialist", "company" : "Clarkson Eyecare", "industry" : "Healthcare", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Front Office Specialist in Medina, United States, adjusted for the healthcare industry and company size." }, "location" : "Medina, Ohio, United States", "locations" : [ "Medina", "Ohio", "United States" ], "timestamp" : "2026-06-15T09:13:37.003", "fingerprint" : "154230913551ccf0b8b78d2490384383452f167ad241e207423ee4a7e998b292", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.clarksoneyecare.com/careers/?gh_jid=8590273002", "externalId" : "8590273002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Medina", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.1000764,-81.9382517" } ], "locationText" : "Medina, Ohio, United States", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook", "professionalSkills" : [ "Customer service", "Patient experience" ], "hardSkillsList" : [ "Insurance authorizations", "Payment collection", "Cash drawer reconciliation" ], "hardSkills" : [ { "name" : "Insurance authorizations", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" }, { "name" : "Cash drawer reconciliation", "level" : "intermediate" } ], "majorSkills" : "Patient check-in, Patient check-out, Customer service", "majorSkillsList" : [ "Patient check-in", "Patient check-out", "Customer service" ], "coreResponsibilities" : "Act as first point of contact, Set tone for patient experience, Perform administrative responsibilities, Create smooth check-in/out experience, Build relationships with patients, Deliver great service, Provide exceptional customer service, Greet patients promptly, Answer phones, Assure prompt, courteous service, Practice urgency, Double check insurance authorizations, Build accurate flow sheets, Check out patients, Collect correct payments, Manage patient flow, Ensure communication to maximize efficiency, Complete daily reconciliations, Close day, Countdown cash drawer, Comply with company policies, Comply with HIPAA, Perform general office duties, Perform cleaning", "teamCollaboration" : "Work with manager", "domainKnowledge" : "Medical office; HIPAA", "domainList" : [ "medical-office", "hipaa" ], "domainSpecificKnowledge" : [ "Medical office", "HIPAA" ], "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "Phone etiquette", "specialRequirements" : "Favorable background check, Frequent walking, Frequent sitting, Regular bending, Regular stooping, Regular reaching, Lift up to 25 lbs, Fine motor skills, Constant grasping, Constant writing, Constant typing, Visual acuity, Auditory acuity", "qualificationsBasic" : "Minimum of 1 year interacting with customers/patients, Provide proof of identity and right to work", "qualificationsPreferred" : "Previous ophthalmic experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.", "summaryDescription" : "Front Office Specialist at Clarkson Eyecare. Skills: Patient check-in, Patient check-out, Customer service. Act as first point of contact. Set tone for patient experience", "postedDate" : "2026-06-14T03:08:23.692", "createdAt" : "2026-06-14T03:08:23.692", "lastUpdated" : "2026-06-15T09:13:37.003", "ingestTimestamp" : "2026-06-14T03:08:23.692", "mongoId" : "6a2c7ce074d8ee00a094e8e6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance authorizations", "Payment collection", "Cash drawer reconciliation", "Patient check-in", "Patient check-out", "Customer service", "Patient experience", "Medical office", "HIPAA", "Microsoft Office Suite" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca00774d8ee00a09a115f", "title" : "Alternance Opérations RH & Office Management", "company" : "Lifen", "industry" : "People", "salary" : { "min" : 21000.0, "max" : 25000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level temporary role in Paris, France, within the Healthcare industry, based on 2024-2025 market data for similar positions." }, "location" : "Paris", "locations" : [ "Paris" ], "timestamp" : "2026-06-15T11:42:13.049", "fingerprint" : "c00c3f237b0b46efffb87dd517d9b25070fd7e3a9ba0af2dec37e18588576f3b", "source" : "ashby", "language" : "fr", "applyUrl" : "https://jobs.ashbyhq.com/lifen/d77db13a-7524-47d7-9ed1-689115e4e943/application", "externalId" : "d77db13a-7524-47d7-9ed1-689115e4e943", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paris", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.8588897,2.3200410" } ], "locationText" : "Paris, France", "employmentType" : "TEMPORARY", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Office management", "Event planning", "Administrative support" ], "hardSkillsList" : [ "HR administration", "Onboarding process", "Contract drafting" ], "softSkillsList" : [ "Rigour" ], "hardSkills" : [ { "name" : "HR administration", "level" : "intermediate" }, { "name" : "Onboarding process", "level" : "intermediate" }, { "name" : "Contract drafting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Rigour" } ], "majorSkills" : "Office management, HR administration, Event organization", "majorSkillsList" : [ "Office management", "HR administration", "Event organization" ], "coreResponsibilities" : "Manage office life, Handle provider relations, Anticipate orders, Improve office experience, Prepare new hire onboardings, Complete administrative documents, Prepare welcome packs, Ensure PC and badge readiness, Give office tours, Schedule training sessions, Assist HR team with administration, Draft employment contracts, Prepare addendums, Send attestations, Organize internal events, Organize monthly team breakfast, Co-pilot company day, Prepare mercredrinks", "teamCollaboration" : "HR team; Lifeners", "domainKnowledge" : "Startup growth; Tech/health company; HR fundamentals", "domainList" : [ "startup-growth", "tech-health-company", "hr-fundamentals" ], "domainSpecificKnowledge" : [ "Startup growth", "Tech/health company", "HR fundamentals" ], "documentationSkills" : "Administrative documents", "continuousLearning" : "Learn office management; Learn HR administration; Work with experienced HR team; Understand tech/health company", "problemSolvingSkills" : "Overcome unforeseen events", "qualificationsBasic" : "Alternance rythme 3 ou 4 jours", "qualificationsPreferred" : "Intérêt pour l'IA, Stage ou alternance RH, L3/M1 RH/Management", "workSiteFlexibility" : "Flexible", "rawDescription" : "\uD83C\uDFE1 A PROPOS DE LIFEN Chez Lifen, nous pensons que les données médicales ont le potentiel de transformer le système de santé. Mais seulement si elles sont accessibles. Plus de données accessibles → moins de charge administrative, une meilleure coordination des soins et des découvertes scientifiques plus rapides. Depuis 2015, notre mission est de libérer ce potentiel. Nos solutions basées sur l'IA permettent aux professionnels de santé de partager les informations médicales sans effort et aux chercheurs d'accélérer les découvertes cliniques : avec un impact sur des millions de patients en France chaque jour. Alors que nous nous préparons à nous développer en Europe, 2 choses déterminent notre succès : nos équipes et notre mission. Aujourd'hui, plus de 150 personnes travaillent depuis nos bureaux et à distance pour libérer le potentiel des données de santé. Nous avons connecté 800 hôpitaux et 150 000 professionnels de santé, et nous ne faisons que commencer. Nous recherchons des personnes qui embrassent la complexité, veulent résoudre des problèmes difficiles et sont prêtes à construire le futur de la collaboration en santé. ⚡ NOTRE ÉQUIPE RH L’équipe RH est constituée de 5 membres : - Raphaëlle notre DRH qui s’occupe de la stratégie RH et est membre du COMEX - Amel et Johan nos HRBPs qui suivent les managers et les salariés, et qui gèrent une partie des projets RH (formation, culture, événements internes, gestion des bureaux, etc). - Maxime qui s’occupe de la paie, l’admin et des outils & processus RH - Omar qui recrute les Lifeners de demain Au milieu de ce beau monde il y a de la place pour un ou une alternant(e) pour apprendre et contribuer à la fois, notamment sur les sujets office, admin et événementiel → peut être toi ? \uD83D\uDE42 \uD83C\uDFAF CE QUE TU FERAS CHEZ NOUS - 40% - Piloter la vie de nos bureaux : être le point de contact des Lifeners pour leurs besoins du quotidien, gérer les prestataires, anticiper les commandes, améliorer en continu l'expérience au bureau - 25% - Préparer les onboardings des futurs salarié(e)s : faire les documents administratifs, préparer le welcome pack, s'assurer que le PC et le badge sont prêts le jour J, faire visiter les locaux, programmer des sessions de formations les 2 premières semaines - 25% - Aider l’équipe sur l’administratif RH : rédiger les contrats de travail à partir de nos templates, préparer les avenants quand un salarié change de poste, envoyer les attestations - 10% - Organiser divers événements internes : organiser un petit-déjeuner d'équipe mensuel pour 150 personnes, co-piloter la journée d'entreprise bimensuelle, préparer notre mercredrinks (nom savant pour dire qu’on organise un apéro un mercredi soir) \uD83D\uDCA1CE QUE TU APPRENDRAS CHEZ NOUS : - Gérer un environnement de bureau de A à Z dans une startup en croissance - Maîtriser les fondamentaux de l'administration RH (contrats, avenants, onboarding) - Travailler au sein d'une équipe RH expérimentée et bienveillante - Comprendre le fonctionnement d'une entreprise tech/santé de 150 personnes Cette alternance te permettra de découvrir le quotidien concret d'une équipe RH en startup, avec une forte composante opérationnelle — le meilleur moyen de comprendre les fondamentaux avant de te spécialiser, auprès d’une équipe qui a une vrai volonté de te faire monter en compétence et de te faire découvrir ses activités. ⭐️ CE QUE NOUS RECHERCHONS Must-have - Tu es curieux(se) et intéressé(e) par plusieurs facettes du métier de RH - Tu es appliqué(e) et rigoureux(se) et tu t’assures que tout soit fait en temps et en heure - Tu as déjà géré un projet (pro, perso, scolaire, associatif) et su surmonter les imprévus qui se sont présentés - Tu recherches une alternance avec un rythme de 3 ou 4 jours par semaine en entreprise. Nice-to-have - Tu t’intéresses à l’IA et ses applications en RH - Tu as déjà fait un stage ou une alternance en RH - Tu es en L3/M1 de Licence ou Master RH / Management Les nice-to-have ne sont pas des prérequis. Si tu ne coches pas toutes ces cases, postule quand même. Informations pratiques - \uD83D\uDCCD Où — Paris, Place de Clichy. - \uD83D\uDCC5 Quand — Démarrage en Septembre 2026 - ⏱️ Combien de temps — 1 an - \uD83D\uDCB0 Rémunération — Grille alternance Syntec \uD83D\uDC65 PROCESS DE RECRUTEMENT - Entretien avec Omar - 30 min - Entretien et questions de mise en situation avec Raphaëlle & Johan - 60 min Pas de questions pièges, on veut juste comprendre comment tu réfléchis et ce qui te motive !", "summaryDescription" : "Alternance Opérations RH & Office Management at Lifen. Skills: Office management, HR administration, Event organization. Manage office life. Handle provider relations", "createdAt" : "2026-06-14T04:30:08.830", "lastUpdated" : "2026-06-15T11:42:13.049", "ingestTimestamp" : "2026-06-14T04:30:08.830", "mongoId" : "6a2ca00774d8ee00a09a115f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "HR administration", "Onboarding process", "Contract drafting", "Rigour", "Office management", "Event organization", "Event planning", "Administrative support", "Startup growth", "Tech/health company", "HR fundamentals" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3063f9f292fd229cf9f980", "title" : "IT Asset Management Specialist", "company" : "Techland S. A.", "industry" : "Computer Games", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Asset Management Specialists in Poland, adjusted for mid-seniority and the technology industry in Wrocław." }, "location" : "Wrocław, Województwo dolnośląskie, Poland", "locations" : [ "Wrocław", "Województwo dolnośląskie", "Poland" ], "timestamp" : "2026-06-16T10:41:08.735", "fingerprint" : "01a3846ab8f007a273abfcdddecd5602d4206f77c560c5c4067f70800628c732", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TechlandSA/744000132135169-it-asset-management-specialist", "externalId" : "744000132135169", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wrocław", "state" : "Lower Silesian Voivodeship", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.1263106,16.9781963" } ], "locationText" : "Wrocław, Lower Silesian Voivodeship, Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "IT hardware, Software licensing, SQL", "professionalSkills" : [ "Asset management", "License management", "Financial processes", "Purchasing processes", "Procurement", "Vendor management", "Stakeholder management", "Process improvement", "Problem-solving" ], "hardSkillsList" : [ "Data analysis", "Reporting", "Inventory tracking", "Spreadsheet software", "Advanced functions", "Pivot tables", "Visualization", "Fixed asset processing", "Invoice processing" ], "softSkillsList" : [ "Organizational", "Stakeholder cooperation", "Proactive approach" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Inventory tracking", "level" : "intermediate" }, { "name" : "Spreadsheet software", "level" : "intermediate" }, { "name" : "Advanced functions", "level" : "intermediate" }, { "name" : "Pivot tables", "level" : "intermediate" }, { "name" : "Visualization", "level" : "intermediate" }, { "name" : "Fixed asset processing", "level" : "intermediate" }, { "name" : "Invoice processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Organizational" }, { "name" : "Stakeholder cooperation" }, { "name" : "Proactive approach" } ], "majorSkills" : "IT Asset Management, Software Licensing, IT Procurement, Vendor Management", "majorSkillsList" : [ "IT Asset Management", "Software Licensing", "IT Procurement", "Vendor Management" ], "coreResponsibilities" : "Execute acquisition procedures of IT hardware, Execute acquisition procedures of software, Execute acquisition procedures of licenses, Execute acquisition procedures of IT services, Monitor license renewals, Monitor maintenance agreements, Monitor contract expiration dates, Ensure compliance with procurement standards, Ensure compliance with financial standards, Ensure compliance with licensing standards, Maintain accurate records of IT assets, Maintain accurate records of software licenses, Maintain accurate records of hardware inventory, Maintain accurate records of software inventory, Coordinate purchasing for development equipment, Coordinate purchasing for studio IT infrastructure, Support accounting for fixed assets, Support accounting for intangible assets, Cooperate with Finance team, Cooperate with Legal team, Cooperate with Security team, Cooperate with Controlling team, Cooperate with Procurement team, Cooperate with Operations team, Support purchasing workflows, Improve purchasing workflows, Optimize purchasing workflows, Support approval workflows, Improve approval workflows, Optimize approval workflows, Support hardware lifecycle management, Explore potential IT solutions, Explore potential IT offers, Explore potential IT vendors", "teamCollaboration" : "Cooperate with Finance; Cooperate with Legal; Cooperate with Security; Cooperate with Controlling; Cooperate with Procurement; Cooperate with Operations", "domainKnowledge" : "IT asset management; Software licensing; IT hardware; Vendor management; Fixed asset processing; Invoice processing; Gaming industry; Software industry; Technology industry", "domainList" : [ "it-asset-management", "software-licensing", "it-hardware", "vendor-management", "fixed-asset-processing", "invoice-processing", "gaming-industry", "software-industry", "technology-industry" ], "domainSpecificKnowledge" : [ "IT asset management", "Software licensing", "IT hardware", "Vendor management", "Fixed asset processing", "Invoice processing", "Gaming industry", "Software industry", "Technology industry" ], "toolProficiency" : [ "Spreadsheet software", "Online reporting tools", "BI systems", "ERP systems", "Procurement systems", "SAP", "GLPI", "OCS", "ITSM Tools" ], "communicationSkills" : "Stakeholder cooperation", "documentationSkills" : "Inventory tracking; Reporting", "continuousLearning" : "Development budget; Training days; Internal training; External training; Language classes", "problemSolvingSkills" : "Process improvement; Problem-solving", "outcomesObjectives" : "Ensure operational continuity; Ensure cost optimization; Ensure compliance; Ensure efficient management of IT assets; Ensure efficient management of supplier relationships", "qualificationsBasic" : "Experience in IT asset management, Experience in software/license management, Experience in IT procurement, Experience in IT hardware integration, Experience in IT hardware deployment, Good understanding of IT hardware, Good understanding of software licensing, Good understanding of vendor management, Good understanding of standard definition, Proficiency in spreadsheet software, Proficiency in data analysis, Proficiency in reporting, Proficiency in inventory tracking, Proficiency in advanced spreadsheet functions, Proficiency in pivot tables, Proficiency in visualization, Knowledge of fixed asset processing, Knowledge of invoice processing, Ability to manage multiple tasks, Ability to manage priorities, High attention to detail, High process accuracy, Organizational skills, Stakeholder cooperation skills, Good command of English", "qualificationsPreferred" : "Experience with ERP systems, Experience with procurement systems, Experience with SAP, Background in generating SQL reports, Hands-on knowledge of GLPI, Hands-on knowledge of OCS, Knowledge of ITSM Tools, Experience in gaming industry, Experience in software industry, Experience in technology industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Techland is one of the biggest video game companies in Poland, with over 30 years of experience in the gaming industry. From our studios in Wroclaw and Warsaw, we’ve built an international team of more than 500 talented professionals, all dedicated to pushing the boundaries of game development. We’re known for creating iconic franchises like Call of Juarez and the zombie genre-defining Dying Light, which has been played by over 45 million players worldwide. With a focus on open-world action, storytelling, and community engagement, we’re committed to delivering unforgettable experiences to our players. We’re constantly striving to improve, innovate, and take on new challenges. With ambitious plans for the future, we’re looking for passionate people to be part of this exciting journey. We are seeking an IT Asset Management Specialist to execute asset management, licensing, financial and purchasing processes within the IT area. The goal of this role is to ensure operational continuity, cost optimization, compliance and efficient management of IT assets and supplier relationships. The position combines technical IT expertise and knowledge with business, procurement, financial, legal and operational coordination. Your daily tasks: * Executing acquisition procedures of IT hardware, software, licenses and other IT-related services. * Monitoring license renewals, maintenance agreements and contract expiration dates. * Ensuring compliance with internal procurement, financial and licensing standards. * Maintaining accurate records of IT assets, software licenses, hardware and software inventory. * Coordinating purchasing processes for development equipment and studio IT infrastructure. * Supporting accounting processes related to fixed assets and intangible assets. * Cooperating with Finance, Legal, Security, Controlling, Procurement and Operations teams on asset-related matters. * Supporting, improving and optimizing purchasing and approval workflows. * Supporting hardware lifecycle management, including repairs, replacements and disposal. * Exploring potential IT solutions, offers and vendors for further negotiations. ## Qualifications * Experience in any of the IT asset related areas, such as: IT asset management, software/license management, IT procurement or IT hardware integration and deployment. * Good understanding of IT hardware, software licensing, vendor management and standard definition. * Proficiency in spreadsheet software and data analysis, reporting and inventory tracking, including the use of advanced functions, pivot tables and visualization. * Familiarity with online reporting tools and BI systems for extracting and presenting asset inventory data. * Knowledge of fixed asset and invoice processing principles. * Ability to manage multiple tasks and priorities in a fast-paced environment. * High attention to detail and process accuracy. * Strong communication, organizational and stakeholder cooperation skills. * Proactive approach to process improvement and problem-solving. * Good command of English. Nice to have: * Experience working with ERP/procurement systems (SAP or similar). * Background in generating SQL-based database reports. * Hands-on knowledge of GLPI and OCS. * Knowledge of ITSM Tools. * Experience in the gaming, software or technology industry. ## Additional Information What we can offer: * A wide array of benefits: private medical care, life insurance, pro-health campaigns, gifts for different occasions. * An outstanding work atmosphere in a highly-skilled team of professionals, with flexible working hours, no dress code, and full support of the dedicated HR Business Partner. * A constant stream of company newsletters, PR & project updates so you will always be in the know. * Many opportunities for personal development: a dedicated development budget for each employee, extra two paid days for training and CSR, stable career paths, extensive internal and external training, and financing of English and Polish language classes. * State-of-the-art offices filled with chillout zones, a fully equipped kitchen, a gym (Wrocław office), and a free car park (Wrocław/Warsaw office).", "summaryDescription" : "IT Asset Management Specialist at Techland S. A.. Skills: IT Asset Management, Software Licensing, IT Procurement, Vendor Management. Execute acquisition procedures of IT hardware. Execute acquisition procedures of software", "postedDate" : "2026-06-15T07:55:26.000", "createdAt" : "2026-06-16T00:27:39.131", "lastUpdated" : "2026-06-16T10:41:08.735", "ingestTimestamp" : "2026-06-16T00:27:39.131", "mongoId" : "6a3063f9f292fd229cf9f980", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Reporting", "Inventory tracking", "Spreadsheet software", "Advanced functions", "Pivot tables", "Visualization", "Fixed asset processing", "Invoice processing", "Organizational", "Stakeholder cooperation", "Proactive approach", "IT Asset Management", "Software Licensing", "IT Procurement", "Vendor Management", "Asset management", "License management", "Financial processes", "Purchasing processes", "Procurement", "Vendor management", "Stakeholder management", "Process improvement", "Problem-solving", "IT asset management", "Software licensing", "IT hardware", "Gaming industry", "Software industry", "Technology industry", "Online reporting tools", "BI systems", "ERP systems", "Procurement systems", "SAP", "GLPI", "OCS", "ITSM Tools" ], "skillCount" : 39, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa591", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the US technology industry, adjusted for mid-seniority and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T10:58:59.531", "fingerprint" : "22b2268d93a07dbebde3666b6a5cbce6bf4d3580ec6f122fcabcb46aacad3b24", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1d3b1635-3432-4aae-814b-6c5a7240d0ed/apply", "externalId" : "1d3b1635-3432-4aae-814b-6c5a7240d0ed", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness" ], "softSkillsList" : [ "Cross-functional communication" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Content freshness", "level" : "intermediate" }, { "name" : "Search effectiveness", "level" : "intermediate" }, { "name" : "Coverage gaps", "level" : "intermediate" }, { "name" : "Onboarding effectiveness", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" } ], "majorSkills" : "Knowledge management, Information architecture, Content strategy, Process management", "majorSkillsList" : [ "Knowledge management", "Information architecture", "Content strategy", "Process management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with leaders, Ensure knowledge translated, Define key metrics, Track key metrics, Act as coordination point, Manage knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience, Audit, restructure, improve knowledge systems, Work with ambiguity, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Information architecture, Content strategy, Process management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:55:12.132", "createdAt" : "2026-06-15T10:55:12.132", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:20:55.749", "mongoId" : "6a30511af292fd229cefa591", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness", "Cross-functional communication", "Knowledge management", "Information architecture", "Content strategy", "Process management", "Program management", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5ac", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in India, adjusted for mid-seniority and the technology industry." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T11:08:33.115", "fingerprint" : "ff3a91cb13541646f05523ec666050f575bc0123a7a7a8c057ee0b997098c966", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/b5fd3b2a-9fb2-4510-a63a-fbbbeb6f8376/apply", "externalId" : "b5fd3b2a-9fb2-4510-a63a-fbbbeb6f8376", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "remote" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" } ], "majorSkills" : "Knowledge ecosystem mapping, Information architecture design, Documentation standards definition, Knowledge capture methods", "majorSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Knowledge capture methods" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected across documentation, Ensure updates reflected across workflows, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting frontline, Identify recurring errors affecting frontline, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge ecosystem mapping, Information architecture design, Documentation standards definition, Knowledge capture methods. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:54:32.053", "createdAt" : "2026-06-15T10:54:32.053", "lastUpdated" : "2026-06-16T11:08:33.115", "ingestTimestamp" : "2026-06-16T03:23:20.386", "mongoId" : "6a30511af292fd229cefa5ac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Knowledge capture methods", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59e", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Canada, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T11:20:03.138", "fingerprint" : "3bdfce6e49fb74eb27a5cd177bf58a4d55cee791b7cf6607a362d033bab1835b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/6ee2ccb6-b078-4be3-b467-439bd8676ad2/apply", "externalId" : "6ee2ccb6-b078-4be3-b467-439bd8676ad2", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operations documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operations-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gap metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management, 3–5 years content strategy, 3–5 years program management, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:53:12.988", "createdAt" : "2026-06-15T10:53:12.988", "lastUpdated" : "2026-06-16T11:20:03.138", "ingestTimestamp" : "2026-06-16T03:24:55.121", "mongoId" : "6a30511af292fd229cefa59e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa595", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 140000.0, "max" : 220000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Brazil, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Brazil", "locations" : [ "Brazil" ], "timestamp" : "2026-06-16T12:06:16.014", "fingerprint" : "6d1789ee9dd0cb45459fe523addf08bb8842a6ef04d5e9c5c7c0a1198e7f30f0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/38533abc-88e2-4111-81bf-858d0e92d4f3/apply", "externalId" : "38533abc-88e2-4111-81bf-858d0e92d4f3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Analytical mindset" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define templates", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:52:32.944", "createdAt" : "2026-06-15T10:52:32.944", "lastUpdated" : "2026-06-16T12:06:16.014", "ingestTimestamp" : "2026-06-16T03:23:57.395", "mongoId" : "6a30511af292fd229cefa595", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Analytical mindset", "Trust and Safety", "Platform integrity" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5ab", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the UK technology industry, adjusted for mid-seniority and remote work." }, "location" : "UK", "locations" : [ "UK" ], "timestamp" : "2026-06-16T12:24:50.058", "fingerprint" : "1efccfa2b0b26e005d2b6554b7633efa12007c71d390b949997e297d06a2b59f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/b08772d1-3bc0-4350-8265-cb0b965d0d69/apply", "externalId" : "b08772d1-3bc0-4350-8265-cb0b965d0d69", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning; Development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently in a distributed, global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:59.877", "createdAt" : "2026-06-15T10:51:59.877", "lastUpdated" : "2026-06-16T12:24:50.058", "ingestTimestamp" : "2026-06-16T03:23:22.894", "mongoId" : "6a30511af292fd229cefa5ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b7", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Spain, adjusted for mid-seniority and the technology industry." }, "location" : "Spain", "locations" : [ "Spain" ], "timestamp" : "2026-06-16T12:36:24.423", "fingerprint" : "0517612901a968bb4c350d0cd3474d3b8509c2376005691c3914f68a36da7e39", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/fa4e7160-9f68-4f36-85b8-664c90d3b54b/apply", "externalId" : "fa4e7160-9f68-4f36-85b8-664c90d3b54b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Spain", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Spain", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics" ], "hardSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation governance", "Knowledge capture methods", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem mapping", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation governance", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Work with QA teams; Work with operational teams; Coordinate with Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:30.743", "createdAt" : "2026-06-15T10:51:30.743", "lastUpdated" : "2026-06-16T12:36:24.423", "ingestTimestamp" : "2026-06-16T03:22:19.696", "mongoId" : "6a30511af292fd229cefa5b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation governance", "Knowledge capture methods", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Germany, adjusted for mid-seniority and the technology industry." }, "location" : "Germany", "locations" : [ "Germany" ], "timestamp" : "2026-06-16T11:57:37.668", "fingerprint" : "80f32d27af5c7e8523314bedc559cf4ffd908c7f3a64cc722532dcbfe43b7f76", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/85442dc0-ff7e-40fc-8b91-a7e3e9580784/apply", "externalId" : "85442dc0-ff7e-40fc-8b91-a7e3e9580784", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge ecosystem audit", "level" : "intermediate" }, { "name" : "Knowledge base maintenance", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify errors", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:03.221", "createdAt" : "2026-06-15T10:51:03.221", "lastUpdated" : "2026-06-16T11:57:37.668", "ingestTimestamp" : "2026-06-16T03:21:57.389", "mongoId" : "6a30511af292fd229cefa5a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b5", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in France, adjusted for mid-seniority and the technology industry." }, "location" : "France", "locations" : [ "France" ], "timestamp" : "2026-06-16T14:55:29.313", "fingerprint" : "4103653868f8a7e4360cd83f2c70f37332b4b8e837b154572bb2038d2139c111", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f6a371cc-336b-4ba4-957d-43d4833a19bd/apply", "externalId" : "f6a371cc-336b-4ba4-957d-43d4833a19bd", "industryFunction" : { }, "structuredLocations" : [ { "country" : "France", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "France", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected downstream, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Capability to work with ambiguity, Capability to work with incomplete information, Capability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:50:33.932", "createdAt" : "2026-06-15T10:50:33.932", "lastUpdated" : "2026-06-16T14:55:29.313", "ingestTimestamp" : "2026-06-16T03:21:40.627", "mongoId" : "6a30511af292fd229cefa5b5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking", "Content lifecycle", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa598", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Switzerland, adjusted for mid-seniority and the technology industry." }, "location" : "Switzerland", "locations" : [ "Switzerland" ], "timestamp" : "2026-06-16T11:58:03.212", "fingerprint" : "8044c68dad2138c25190390c3ed884abd1d97582d99ab33e2bbe5c2f5628530c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/4cd4f2da-6866-43be-86d9-ea6bf072a818/apply", "externalId" : "4cd4f2da-6866-43be-86d9-ea6bf072a818", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Switzerland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Switzerland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Content freshness metrics", "Search effectiveness metrics", "Coverage gap metrics", "Onboarding effectiveness metrics" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Content freshness metrics", "level" : "intermediate" }, { "name" : "Search effectiveness metrics", "level" : "intermediate" }, { "name" : "Coverage gap metrics", "level" : "intermediate" }, { "name" : "Onboarding effectiveness metrics", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:50:06.937", "createdAt" : "2026-06-15T10:50:06.937", "lastUpdated" : "2026-06-16T11:58:03.212", "ingestTimestamp" : "2026-06-16T03:23:13.693", "mongoId" : "6a30511af292fd229cefa598", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Content freshness metrics", "Search effectiveness metrics", "Coverage gap metrics", "Onboarding effectiveness metrics", "Knowledge management", "Content strategy", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58f", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Ireland, adjusted for mid-seniority and remote work in the technology industry." }, "location" : "Ireland", "locations" : [ "Ireland" ], "timestamp" : "2026-06-16T12:41:47.071", "fingerprint" : "4b96dd9636283359f3dc257ff0849352b02787de484105596846806480b59b33", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/169ab821-f9e2-487c-8dd8-288c5d8c6066/apply", "externalId" : "169ab821-f9e2-487c-8dd8-288c5d8c6066", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge capture methods", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture knowledge, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Documentation templates; Content strategy", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:49:41.804", "createdAt" : "2026-06-15T10:49:41.804", "lastUpdated" : "2026-06-16T12:41:47.071", "ingestTimestamp" : "2026-06-16T03:22:03.039", "mongoId" : "6a30511af292fd229cefa58f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge capture methods", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa594", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in the Netherlands, adjusted for mid-seniority and onsite work mode." }, "location" : "Netherlands", "locations" : [ "Netherlands" ], "timestamp" : "2026-06-16T12:54:42.107", "fingerprint" : "4315ebd04087030047ace80e245a6c74f045f1c37d2d1424d9ba536d4eb358d3", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/35fe94b9-1e05-4c46-8566-866fbe591462/apply", "externalId" : "35fe94b9-1e05-4c46-8566-866fbe591462", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Netherlands", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Netherlands", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Identify knowledge gaps", "Identify inconsistencies", "Identify outdated documentation", "Identify conflicting documentation", "Structure knowledge", "Store knowledge", "Access knowledge", "Govern knowledge", "Define documentation standards", "Define templates", "Define versioning 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standards", "level" : "intermediate" }, { "name" : "Define templates", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Oversee knowledge dependencies", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Build feedback loops", "level" : "intermediate" }, { "name" : "Maintain knowledge base", "level" : "intermediate" }, { "name" : "Define key metrics", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Coordinate knowledge flow", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify gaps in knowledge ecosystem, Identify inconsistencies in knowledge ecosystem, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops with QA teams, Build feedback loops with operational teams, Maintain long-term health of knowledge base, Conduct regular audits of knowledge base, Conduct content reviews, Manage lifecycle of knowledge base, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point for knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Work with SMEs; Feedback loops with QA; Feedback loops with operational teams; Knowledge flow across teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operations documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operations-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify outdated documentation; Identify conflicting documentation; Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:48:50.452", "createdAt" : "2026-06-15T10:48:50.452", "lastUpdated" : "2026-06-16T12:54:42.107", "ingestTimestamp" : "2026-06-16T03:22:13.035", "mongoId" : "6a30511af292fd229cefa594", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Identify knowledge gaps", "Identify inconsistencies", "Identify outdated documentation", "Identify conflicting documentation", "Structure knowledge", "Store knowledge", "Access knowledge", "Govern knowledge", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Capture tacit knowledge", "Capture undocumented knowledge", "Build feedback loops", "Maintain knowledge base", "Define key metrics", "Track key metrics", "Coordinate knowledge flow", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "skillCount" : 49, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b4", "title" : "Senior Specialist, Knowledge 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strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge governance", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge governance", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge metrics", "level" : "intermediate" }, { "name" : "Content freshness", "level" : "intermediate" }, { "name" : "Search effectiveness", "level" : "intermediate" }, { "name" : "Coverage gaps", "level" : "intermediate" }, { "name" : "Onboarding effectiveness", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:48:19.078", "createdAt" : "2026-06-15T10:48:19.078", "lastUpdated" : "2026-06-16T13:25:03.631", "ingestTimestamp" : "2026-06-16T03:21:15.923", "mongoId" : "6a30511af292fd229cefa5b4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge governance", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a2", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Italy, adjusted for mid-seniority and the technology industry." }, "location" : "Italy", "locations" : [ "Italy" ], "timestamp" : "2026-06-16T10:56:04.894", "fingerprint" : "96a9ef01ff51cf762122c7cd27af8039c8fecffdae4537f8bbba44073a95a775", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/8b0d1df8-3e4e-4e88-9f55-040ea49ad822/apply", "externalId" : "8b0d1df8-3e4e-4e88-9f55-040ea49ad822", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Italy", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Italy", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem auditing", "Information architecture design", "Documentation standards definition", "Content quality criteria", "Knowledge dependencies tracking", "Tacit knowledge capture", "Feedback loop development", "Content review", "Lifecycle management", "Knowledge translation", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem auditing", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies tracking", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:47:38.869", "createdAt" : "2026-06-15T10:47:38.869", "lastUpdated" : "2026-06-16T10:56:04.894", "ingestTimestamp" : "2026-06-16T03:21:47.726", "mongoId" : "6a30511af292fd229cefa5a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem auditing", "Information architecture design", "Documentation standards definition", "Content quality criteria", "Knowledge dependencies tracking", "Tacit knowledge capture", "Feedback loop development", "Content review", "Lifecycle management", "Knowledge translation", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a9", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 110000.0, "max" : 165000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Romania, adjusted for mid-seniority and the technology industry." }, "location" : "Romania", "locations" : [ "Romania" ], "timestamp" : "2026-06-16T10:58:59.531", "fingerprint" : "64bb7853bd7317085a8fe470cb7f427ed87793f23037b8576ee88697c3e1a179", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/a6e06220-146b-4538-be78-d8c49497e01a/apply", "externalId" : "a6e06220-146b-4538-be78-d8c49497e01a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Romania", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Romania", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Content governance" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams; Training leaders; Operational leaders", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify gaps; Identify inconsistencies; Identify errors", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:46:01.197", "createdAt" : "2026-06-15T10:46:01.197", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:21:55.996", "mongoId" : "6a30511af292fd229cefa5a9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Content lifecycle management", "Metrics definition", "Content governance", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5aa", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 600000.0, "max" : 950000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Mexico City, Mexico, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Mexico", "locations" : [ "Mexico" ], "timestamp" : "2026-06-16T12:43:31.823", "fingerprint" : "a2a530602348065541386443a84e06d438ad0676c6ab1b36ec64ee11e6b2a955", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/a8f19af1-12fc-4d25-8008-541b43f8492e/apply", "externalId" : "a8f19af1-12fc-4d25-8008-541b43f8492e", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Mexico", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Mexico", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Process improvement", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Process improvement" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Process improvement. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:45:27.732", "createdAt" : "2026-06-15T10:45:27.732", "lastUpdated" : "2026-06-16T12:43:31.823", "ingestTimestamp" : "2026-06-16T03:22:52.618", "mongoId" : "6a30511af292fd229cefa5aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Process improvement", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in South Africa, adjusted for mid-seniority and the technology industry." }, "location" : "South Africa", "locations" : [ "South Africa" ], "timestamp" : "2026-06-16T11:29:14.495", "fingerprint" : "4a97df4d3dab8a411ed4a8e196b1f3783150dc32e1c0effdf98fa052f6ffbadb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/e9094081-a2af-4755-b630-d319efd8c918/apply", "externalId" : "e9094081-a2af-4755-b630-d319efd8c918", "industryFunction" : { }, "structuredLocations" : [ { "country" : "South Africa", "continent" : "af", "workMode" : "remote" } ], "locationText" : "South Africa", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operational documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operational-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:43:32.628", "createdAt" : "2026-06-15T10:43:32.628", "lastUpdated" : "2026-06-16T11:29:14.495", "ingestTimestamp" : "2026-06-16T03:24:41.047", "mongoId" : "6a30511af292fd229cefa5b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58b", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Australia, adjusted for mid-seniority and the technology industry." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T14:58:03.358", "fingerprint" : "81453501324530206337f4870579c525b8f72eb8af91809c7723238cd84aaa13", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/102e48e7-86eb-41ef-9241-c029954d07fc/apply", "externalId" : "102e48e7-86eb-41ef-9241-c029954d07fc", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management" ], "softSkillsList" : [ "Analytical mindset" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mindset" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify errors; Analytical mindset", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:42:48.678", "createdAt" : "2026-06-15T10:42:48.678", "lastUpdated" : "2026-06-16T14:58:03.358", "ingestTimestamp" : "2026-06-16T03:21:11.796", "mongoId" : "6a30511af292fd229cefa58b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management", "Analytical mindset", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a4", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1000000.0, "max" : 1600000.0, "currency" : "TRY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist in the Technology industry in Turkey, adjusted for mid-seniority and remote work." }, "location" : "Turkey", "locations" : [ "Turkey" ], "timestamp" : "2026-06-16T11:18:07.201", "fingerprint" : "e867abcdc8c49aa17c973a51dd81d2b9dd98ad7b03fe5bfba3ad225c6444ebb6", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9b494053-cc05-4541-bc04-31b9da7a1f42/apply", "externalId" : "9b494053-cc05-4541-bc04-31b9da7a1f42", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Turkey", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Turkey", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting frontline, Identify recurring errors affecting frontline, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:41:03.109", "createdAt" : "2026-06-15T10:41:03.109", "lastUpdated" : "2026-06-16T11:18:07.201", "ingestTimestamp" : "2026-06-16T03:23:55.441", "mongoId" : "6a30511af292fd229cefa5a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5af", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 220000.0, "max" : 325000.0, "currency" : "AED", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in the United Arab Emirates, adjusted for mid-seniority and remote work." }, "location" : "United Arab Emirates", "locations" : [ "United Arab Emirates" ], "timestamp" : "2026-06-16T14:43:05.614", "fingerprint" : "9af3ce15c8e0b63fc16e202436e30e881b4ead6b967747a2a7ddf0520c634b00", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/dbc83507-e8d2-450c-b3f6-9f243b846a94/apply", "externalId" : "dbc83507-e8d2-450c-b3f6-9f243b846a94", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Arab Emirates", "continent" : "as", "workMode" : "remote" } ], "locationText" : "United Arab Emirates", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Knowledge mapping", "Content governance", "Knowledge audits", "Content lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Content governance", "level" : "intermediate" }, { "name" : "Knowledge audits", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translation into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation templates; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:40:26.542", "createdAt" : "2026-06-15T10:40:26.542", "lastUpdated" : "2026-06-16T14:43:05.614", "ingestTimestamp" : "2026-06-16T03:22:23.132", "mongoId" : "6a30511af292fd229cefa5af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Content governance", "Knowledge audits", "Content lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Trust and Safety", "Platform integrity" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa596", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 90000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Belgium, adjusted for the technology industry and mid-seniority level." }, "location" : "Belgium", "locations" : [ "Belgium" ], "timestamp" : "2026-06-16T12:43:37.259", "fingerprint" : "ad974003f32953415ebe9e151bb4360b3ccdb65543d4c2223a5e2cbb46f53e0c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/3a44dac2-ce49-479f-84ca-2a1fee5c0975/apply", "externalId" : "3a44dac2-ce49-479f-84ca-2a1fee5c0975", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Belgium", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Belgium", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle" ], "hardSkillsList" : [ "Knowledge mapping", "Information governance", "Content review", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Information governance", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Partner with training leaders; Partner with operational leaders; Work with distributed teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity; Policy documentation; Compliance documentation; Operational documentation", "domainList" : [ "trust-and-safety", "platform-integrity", "policy-documentation", "compliance-documentation", "operational-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify gaps; Identify inconsistencies; Identify outdated documentation; Identify conflicting documentation; Identify knowledge gaps; Identify recurring errors", "specialRequirements" : "Operate independently, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:39:44.821", "createdAt" : "2026-06-15T10:39:44.821", "lastUpdated" : "2026-06-16T12:43:37.259", "ingestTimestamp" : "2026-06-16T03:22:46.922", "mongoId" : "6a30511af292fd229cefa596", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Information governance", "Content review", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle", "Trust and Safety", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59f", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 200000.0, "max" : 350000.0, "currency" : "SAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist in Knowledge Management in Saudi Arabia, adjusted for mid-seniority and the technology industry." }, "location" : "Saudi Arabia", "locations" : [ "Saudi Arabia" ], "timestamp" : "2026-06-16T12:17:45.938", "fingerprint" : "1b71590e2131e945445a3ba68adedc53c0bdc7bdee4739d0180d37da381cb2f0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/7c00752f-c34b-44f8-af82-446d141494a5/apply", "externalId" : "7c00752f-c34b-44f8-af82-446d141494a5", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Saudi Arabia", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Saudi Arabia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Process improvement", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Process improvement" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected downstream, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Process improvement. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:39:22.006", "createdAt" : "2026-06-15T10:39:22.006", "lastUpdated" : "2026-06-16T12:17:45.938", "ingestTimestamp" : "2026-06-16T03:21:29.015", "mongoId" : "6a30511af292fd229cefa59f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge management", "Content strategy", "Information architecture", "Process improvement", "Program management", "Content lifecycle management", "Metrics definition", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5b0", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "ILS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Israel, adjusted for mid-seniority and the technology industry." }, "location" : "Israel", "locations" : [ "Israel" ], "timestamp" : "2026-06-16T11:35:56.832", "fingerprint" : "346f22425dca1af3aa67f01eff220049d77d587b69a8650ddf8dafd50c29c456", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/e321e22a-1cdc-4951-8b67-2ed960dd5f43/apply", "externalId" : "e321e22a-1cdc-4951-8b67-2ed960dd5f43", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Israel", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Israel", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Metrics definition", "Content review" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Content freshness tracking", "level" : "intermediate" }, { "name" : "Search effectiveness tracking", "level" : "intermediate" }, { "name" : "Coverage gaps tracking", "level" : "intermediate" }, { "name" : "Onboarding effectiveness tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Process improvement", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Process improvement" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Ensure updates reflected downstream; Translate knowledge into practice", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Process improvement. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:38:32.239", "createdAt" : "2026-06-15T10:38:32.239", "lastUpdated" : "2026-06-16T11:35:56.832", "ingestTimestamp" : "2026-06-16T03:21:27.396", "mongoId" : "6a30511af292fd229cefa5b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge management", "Content strategy", "Information architecture", "Process improvement", "Program management", "Documentation standards", "Content lifecycle frameworks", "Metrics definition", "Content review", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b2", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "SEK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Sweden, adjusted for mid-seniority and the technology industry." }, "location" : "Sweden", "locations" : [ "Sweden" ], "timestamp" : "2026-06-16T14:56:49.104", "fingerprint" : "68ddc05e895eacf9cf82cac991929caab6159ef11b751bfa218fa8e16e9c4dfe", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/ebe54d0b-2f7e-48f8-9c05-74455b66ca80/apply", "externalId" : "ebe54d0b-2f7e-48f8-9c05-74455b66ca80", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Sweden", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Sweden", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain long-term health of knowledge base, Conduct regular audits, Conduct content reviews, Conduct lifecycle management, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Central coordination point; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:38:06.968", "createdAt" : "2026-06-15T10:38:06.968", "lastUpdated" : "2026-06-16T14:56:49.104", "ingestTimestamp" : "2026-06-16T03:22:33.112", "mongoId" : "6a30511af292fd229cefa5b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Trust and Safety", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b3", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Austria, adjusted for mid-seniority and the technology industry." }, "location" : "Austria", "locations" : [ "Austria" ], "timestamp" : "2026-06-16T12:05:14.405", "fingerprint" : "ba00e60746dccb27b8ec4059e37bdc0eff2a9480eb5e9b9471920b3e3d4c4d9d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/ee479bb8-defe-4800-ae39-46641b566de7/apply", "externalId" : "ee479bb8-defe-4800-ae39-46641b566de7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Austria", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge capture", "Content review" ], "hardSkills" : [ { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:37:42.292", "createdAt" : "2026-06-15T10:37:42.292", "lastUpdated" : "2026-06-16T12:05:14.405", "ingestTimestamp" : "2026-06-16T03:23:35.611", "mongoId" : "6a30511af292fd229cefa5b3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge capture", "Content review", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa593", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 140000.0, "max" : 210000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Specialist, Knowledge Management in Poland, adjusted for mid-seniority and the technology industry." }, "location" : "Poland", "locations" : [ "Poland" ], "timestamp" : "2026-06-16T10:47:51.785", "fingerprint" : "420e500fbd713ec2de4d4537bd50677a5ba298548abb379bca06b18234969d1a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/349554fd-33c8-4733-9a20-c290ca784585/apply", "externalId" : "349554fd-33c8-4733-9a20-c290ca784585", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Audit documentation", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Track key metrics" ], "hardSkills" : [ { "name" : "Audit documentation", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Work with distributed teams; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Capability to work with ambiguity, Capability to work with incomplete information, Capability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:37:17.340", "createdAt" : "2026-06-15T10:37:17.340", "lastUpdated" : "2026-06-16T10:47:51.785", "ingestTimestamp" : "2026-06-16T03:24:23.247", "mongoId" : "6a30511af292fd229cefa593", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Audit documentation", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Track key metrics", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle", "Knowledge capture", "Metrics definition", "Metrics tracking", "Trust and Safety", "Platform integrity" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa590", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 2.85E7, "max" : 4.25E7, "currency" : "CLP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Chile, adjusted for mid-seniority, full-time employment in the technology industry." }, "location" : "Chile", "locations" : [ "Chile" ], "timestamp" : "2026-06-16T11:42:26.650", "fingerprint" : "bd5c46cc0aa26a8b4dadfc7805cd99e616c014a58ecc1ecb25bccfe3c87d5c2d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1caf9e4e-3b40-47d4-b89d-f2e15572af47/apply", "externalId" : "1caf9e4e-3b40-47d4-b89d-f2e15572af47", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Chile", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Chile", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Knowledge governance", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods capture tacit knowledge, Develop methods capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience knowledge management, 3–5 years experience content strategy, 3–5 years experience program management, Audit, restructure, improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience Trust and Safety, Experience content moderation, Experience platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:36:28.030", "createdAt" : "2026-06-15T10:36:28.030", "lastUpdated" : "2026-06-16T11:42:26.650", "ingestTimestamp" : "2026-06-16T03:23:34.487", "mongoId" : "6a30511af292fd229cefa590", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58a", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 38000.0, "max" : 58000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Greece, adjusted for mid-seniority, remote work, and the technology industry." }, "location" : "Greece", "locations" : [ "Greece" ], "timestamp" : "2026-06-16T12:21:05.647", "fingerprint" : "e6fe7ee6bad785aafa9cd2dae4f71575afe0a56c09b42f7977164af3ba7d6a4a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/0eef2edb-6de0-42fb-ac6f-b48825ed6114/apply", "externalId" : "0eef2edb-6de0-42fb-ac6f-b48825ed6114", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Operational impact analysis" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria" ], "softSkillsList" : [ "Cross-functional communication" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" } ], "majorSkills" : "Knowledge ecosystem mapping, Information architecture design, Knowledge capture methods, Knowledge base maintenance", "majorSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Knowledge capture methods", "Knowledge base maintenance" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge ecosystem mapping, Information architecture design, Knowledge capture methods, Knowledge base maintenance. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:36:00.447", "createdAt" : "2026-06-15T10:36:00.447", "lastUpdated" : "2026-06-16T12:21:05.647", "ingestTimestamp" : "2026-06-16T03:21:53.639", "mongoId" : "6a30511af292fd229cefa58a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Cross-functional communication", "Knowledge ecosystem mapping", "Information architecture design", "Knowledge capture methods", "Knowledge base maintenance", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Operational impact analysis", "Trust and Safety", "Platform integrity" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5ae", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 475000.0, "max" : 725000.0, "currency" : "DKK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Denmark, adjusted for mid-seniority, technology industry, and onsite work mode." }, "location" : "Denmark", "locations" : [ "Denmark" ], "timestamp" : "2026-06-16T11:53:03.479", "fingerprint" : "c5794bff14c0fbcb42e8390c093cfe4ce4603c2adf2747ba37756b4145f36c0d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/d64747c0-a5eb-4ec2-a80e-7fbc3bfc0fa3/apply", "externalId" : "d64747c0-a5eb-4ec2-a80e-7fbc3bfc0fa3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Denmark", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Denmark", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem audit", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Versioning rules definition", "Lifecycle policies definition", "Quality criteria definition", "Knowledge capture methods", "Feedback loop development", "Content review", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem audit", "level" : "intermediate" }, { "name" : "Knowledge ecosystem mapping", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Versioning rules definition", "level" : "intermediate" }, { "name" : "Lifecycle policies definition", "level" : "intermediate" }, { "name" : "Quality criteria definition", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain health of knowledge base, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:35:33.182", "createdAt" : "2026-06-15T10:35:33.182", "lastUpdated" : "2026-06-16T11:53:03.479", "ingestTimestamp" : "2026-06-16T03:23:32.094", "mongoId" : "6a30511af292fd229cefa5ae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem audit", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Versioning rules definition", "Lifecycle policies definition", "Quality criteria definition", "Knowledge capture methods", "Feedback loop development", "Content review", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Lifecycle management", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 } ], "status" : 200, "message" : "specialist regional management office jobs", "metadata" : { "title" : "specialist regional management office" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 149520, "totalPages" : 2991, "hasNext" : true, "hasPrevious" : false } }

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