{ "count" : 27574, "data" : [ { "id" : "69fc49a74c40e2acd1a8342e", "title" : "Cybersecurity Incident Responder", "company" : "Hyundai Capital America", "industry" : "Cybersecurity", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Cybersecurity Incident Responder in Irvine, United States, adjusted for the financial services industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T09:24:24.152", "fingerprint" : "7c883f724c7aebffb309e18fda9f927b1ceb1e3f904e382d522fc02772c83323", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=112985", "externalId" : "112985", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "technicalSkills" : "SIEM, EDR, Monitoring, Vulnerability management, Cloud environments, Endpoint data, Log data, Cloud data, Threat intelligence, Detection rules, Response automation", "professionalSkills" : [ "Incident response", "Threat detection", "Security monitoring", "Forensic analysis", "Detection engineering", "Risk communication", "Performance communication" ], "hardSkillsList" : [ "Incident lifecycle management", "Root cause analysis", "Alert triage", "Threat analysis", "SIEM tuning", "Detection tuning", "AI tuning", "Signal quality improvement", "False positive reduction", "Detection rule development", "Signature development", "Alert logic development", "Automation implementation", "Enrichment implementation", "Log visibility", "Telemetry coverage" ], "softSkillsList" : [ "Continuous learning" ], "hardSkills" : [ { "name" : "Incident lifecycle management", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Alert triage", "level" : "intermediate" }, { "name" : "Threat analysis", "level" : "intermediate" }, { "name" : "SIEM tuning", "level" : "intermediate" }, { "name" : "Detection tuning", "level" : "intermediate" }, { "name" : "AI tuning", "level" : "intermediate" }, { "name" : "Signal quality improvement", "level" : "intermediate" }, { "name" : "False positive reduction", "level" : "intermediate" }, { "name" : "Detection rule development", "level" : "intermediate" }, { "name" : "Signature development", "level" : "intermediate" }, { "name" : "Alert logic development", "level" : "intermediate" }, { "name" : "Automation implementation", "level" : "intermediate" }, { "name" : "Enrichment implementation", "level" : "intermediate" }, { "name" : "Log visibility", "level" : "intermediate" }, { "name" : "Telemetry coverage", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Continuous learning" } ], "majorSkills" : "Incident response, Threat detection, Security monitoring, SIEM platforms", "majorSkillsList" : [ "Incident response", "Threat detection", "Security monitoring", "SIEM platforms" ], "coreResponsibilities" : "Serve as lead responder for cybersecurity incidents, Correlate data from endpoints, Correlate data from networks, Correlate data from cloud environments, Identify true positives, Escalate critical incidents, Own incident lifecycle, Perform forensic analysis, Develop incident response playbooks, Maintain incident response playbooks, Execute incident response playbooks, Coordinate MSSP responders, Direct MSSP responders, Validate escalation, Ensure response quality, Maintain accurate incident records, Maintain investigation notes, Maintain remediation documentation, Produce incident metrics, Produce SOC KPIs, Maintain incident response documentation, Maintain SOC procedures, Lead post incident reviews, Document lessons learned, Drive measurable improvements, Actively monitor security alerts, Investigate security alerts, Validate security alerts, Perform advanced alert triage, Perform advanced threat analysis, Correlate telemetry, Distinguish threats from noise, Tune SIEM detections, Optimize SIEM detections, Tune SIEM analytics, Optimize SIEM analytics, Tune SIEM alerting logic, Optimize SIEM alerting logic, Tune SIEM AI, Optimize SIEM AI, Leverage threat intelligence platforms, Identify emerging financial sector threats, Translate intelligence into detection use cases, Refine detection rules, Refine signatures, Refine alert logic, Align logic to threat activity, Implement response automation, Implement enrichment, Accelerate triage, Accelerate containment, Partner with architecture teams, Partner with engineering teams, Ensure log visibility, Ensure telemetry coverage, Collaborate with IT Infrastructure, Collaborate with IAM, Collaborate with DLP, Collaborate with Application Security, Collaborate with Cloud teams, Support vulnerability management activities, Provide incident driven security input, Provide input into cloud migrations, Provide input into application launches, Provide input into infrastructure changes", "teamCollaboration" : "Co-managed SOC model; Cross functional response; Security integration; IT Infrastructure collaboration; IAM collaboration; DLP collaboration; Application Security collaboration; Cloud teams collaboration", "domainKnowledge" : "Financial services; MITRE ATT&CK framework; Adversary tactics; Adversary techniques; Financial sector threats; HIPAA; PCI-DSS; NIST; ISO 27001; GDPR", "domainList" : [ "financial-services", "mitre-att-ck-framework", "adversary-tactics", "adversary-techniques", "financial-sector-threats", "hipaa", "pci-dss", "nist", "iso-27001", "gdpr" ], "domainSpecificKnowledge" : [ "Financial services", "MITRE ATT&CK framework", "Adversary tactics", "Adversary techniques", "Financial sector threats", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR" ], "toolProficiency" : [ "Splunk", "Crowdstrike", "Rapid 7" ], "communicationSkills" : "Documentation skills", "documentationSkills" : "Incident records; Investigation notes; Remediation documentation; Incident response documentation; Playbooks; SOC procedures; Lessons learned", "continuousLearning" : "Passion for continuous learning; Staying ahead of emerging threats", "problemSolvingSkills" : "Analytical mindset; Root cause analysis", "specialRequirements" : "Extended periods of sitting, Extended periods of standing, Extended periods of walking", "outcomesObjectives" : "Reduce false positives; Improve signal quality; Accelerate triage; Accelerate containment; Drive measurable improvements", "qualificationsBasic" : "5-7 years progressive experience in cybersecurity, Proven knowledge in SOC practices, Proven knowledge in incident response processes, Hands-on experience with SIEM platforms, Hands-on experience with EDR solutions, Hands-on experience with Monitoring tools, Hands-on experience with Vulnerability management tools, Understanding of cyber threat landscapes, Understanding of attack vectors, Understanding of MITRE ATT&CK framework, Understanding of adversary tactics, Understanding of techniques, Proven ability to develop incident response playbooks, Proven ability to maintain incident response playbooks, Proven ability to develop escalation procedures, Proven ability to maintain escalation procedures, Proven ability to develop SOC SOPs, Proven ability to maintain SOC SOPs, Experience with cybersecurity metrics, Experience with SOC KPIs, Ability to communicate risk, Ability to communicate operational performance, Analytical mindset, Ability to work under pressure, Ability to manage multiple incidents", "qualificationsPreferred" : "Experience in financial services a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: ·         Medical, dental, and vision plans with no-cost and low-cost options ·         Annual employer HSA contribution ·         401(k) matching and immediate vesting ·         Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o    Associate / Sr. Associate: $350 o    Manager / Sr. Manager: $600 o    Director: $800 o    Executive Director: $900 o    VP or Above: $1,000 ·         100% employer-paid life and disability insurance ·         No-cost health and wellbeing programs, including a gym benefit ·         Six weeks of paid parental leave ·         Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Cybersecurity Incident Responder is a hand-on, technical role responsible for the enterprise-wide incident monitoring, threat detection and incident response function within the Security Operations Center (SOC). This position is primarily focused on incident response and active security monitoring, serving as the escalation point for security alerts triage, investigation, containment and remediation activities while ensuring integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role operates in a co-managed SOC model, overseeing and directing third party vendors of incident response resources, driving detection turning and maintaining incident response playbooks and procedures. What You Will Do Incident Response & Remediation: ·         Serve as a lead responder for cybersecurity incidents, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. ·         Own the end to end incident lifecycle: identification, containment, eradication, recovery and post incident analysis. ·         Perform forensic analysis on endpoint, log and cloud data to determine root cause, scope and impact. ·         Develop, maintain an execute incident response playbooks and runbooks to ensure consistent and repeatable response. ·         Coordinate and direct MSSP and third party incident responders, validating escalation and ensuring response quality. ·         Maintain accurate incident records, investigation notes, and remediation documentation. ·         Produce incident metrics and SOC KPI’s (MTTD, MTTR, alert volume, escalation quality) ·         Maintain incident response documentation, playbooks, and SOC procedures to support audits and regulatory requirements. ·         Lead post incident reviews, documenting lessons learned and driving measurable improvements in detection and response. Security Monitoring & Threat Detection: ·         Actively monitor, investigate and validate security alerts across SIEM, EDR, E-Mail, identity, network and cloud platforms. ·         Perform advanced alert triage and threat analysis, correlating telemetry across multiple data sources to distinguish true threats from noise. ·         Tune and optimize SIEM detections, analytics and alerting logic and AI, to improve signal quality and reduce false positives. ·         Leverage threat intelligence platforms to identify emerging financial sector threats, and translate intelligence into actionable detection use cases. SOC Tooling & Detection Enablement: ·         Develop and refine detection rules, signatures, and alert logic aligned to current threat activity. ·         Implement response automation and enrichment to accelerate triage and containment. ·         Partner with architecture and engineering teams to ensure log visibility and telemetry coverage. Cross Functional Response & Security Integration: ·         Collaborate with IT Infrastructure, IAM, DLP, Application Security and Cloud teams during active incidents. ·         Support vulnerability management activities related to active incidents, threat exposure and detection gaps. ·         Provide incident driven security input into cloud migrations, application launches and infrastructure changes. What You Will Bring · Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes. ·      Experience in financial services a plus. ·      Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) ·     Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures ·         Bachelor’s degree in Computer Science, Information Security, or related field; or equivalent work experience. ·      Certification in one of the following: CySA+, GCIH, CompTIA Security +, GIAC GSOC, GCFA, MS SC-200, CCSP, CISM, Splunk Core Certified User, or equivalent. ·     Demonstrated hands-on experience in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review. ·    Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary. ·      Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. ·       Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs). · Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership. ·         Analytical mindset with attention to detail. ·         Excellent communication and documentation skills. ·         Ability to work under pressure and manage multiple incidents simultaneously. ·         Passion for continuous learning and staying ahead of emerging threats. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Cybersecurity Incident Responder at Hyundai Capital America. Skills: Incident response, Threat detection, Security monitoring, SIEM platforms. Serve as lead responder for cybersecurity incidents. Correlate data from endpoints", "createdAt" : "2026-06-14T06:55:41.268", "lastUpdated" : "2026-06-15T09:24:24.152", "ingestTimestamp" : "2026-06-14T06:55:41.268", "mongoId" : "69fc49a74c40e2acd1a8342e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Incident lifecycle management", "Root cause analysis", "Alert triage", "Threat analysis", "SIEM tuning", "Detection tuning", "AI tuning", "Signal quality improvement", "False positive reduction", "Detection rule development", "Signature development", "Alert logic development", "Automation implementation", "Enrichment implementation", "Log visibility", "Telemetry coverage", "Continuous learning", "Incident response", "Threat detection", "Security monitoring", "SIEM platforms", "Forensic analysis", "Detection engineering", "Risk communication", "Performance communication", "Financial services", "MITRE ATT&CK framework", "Adversary tactics", "Adversary techniques", "Financial sector threats", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR", "Splunk", "Crowdstrike", "Rapid 7" ], "skillCount" : 38, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.98 }, { "id" : "69fc49a74c40e2acd1a8342c", "title" : "Cybersecurity Incident Responder", "company" : "Hyundai Capital America", "industry" : "FinTech", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cybersecurity Incident Responder in Plano, United States, adjusted for the FinTech industry and company size." }, "location" : "United States-Texas-Plano", "locations" : [ "United States-Texas-Plano", "
Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

" ], "timestamp" : "2026-06-15T05:14:30.811", "fingerprint" : "7fcffb731a6ed636f284a927012ffd15ceaa3c0f54aab8d152f57c85bc99c5b9", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=113023", "externalId" : "113023", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "technicalSkills" : "Cybersecurity, Incident Response, Security Operations, SIEM, EDR, Endpoint security, Network security, Cloud security, Log analysis, Forensic analysis, Threat intelligence, Detection rules, Automation, Vulnerability management", "professionalSkills" : [ "Incident lifecycle management", "Root cause analysis", "Threat analysis", "Detection enablement", "Cross functional response", "Security integration" ], "hardSkillsList" : [ "Endpoint forensics", "Log forensics", "Cloud forensics", "Incident metrics", "KPI reporting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Endpoint forensics", "level" : "intermediate" }, { "name" : "Log forensics", "level" : "intermediate" }, { "name" : "Cloud forensics", "level" : "intermediate" }, { "name" : "Incident metrics", "level" : "intermediate" }, { "name" : "KPI reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident Response, Security Monitoring, Threat Detection, SOC Tooling", "majorSkillsList" : [ "Incident Response", "Security Monitoring", "Threat Detection", "SOC Tooling" ], "coreResponsibilities" : "Monitor enterprise-wide incidents, Detect threats, Respond to incidents, Triage security alerts, Investigate security alerts, Contain security incidents, Remediate security incidents, Ensure integrity of digital assets, Ensure confidentiality of digital assets, Ensure availability of digital assets, Oversee third party vendors, Direct third party vendors, Drive detection turning, Maintain incident response playbooks, Maintain incident response procedures, Serve as lead responder, Correlate data from endpoints, Correlate data from networks, Correlate data from cloud environments, Identify true positives, Escalate critical incidents, Own incident lifecycle, Perform forensic analysis, Determine root cause, Determine scope, Determine impact, Develop incident response playbooks, Maintain incident response playbooks, Execute incident response playbooks, Develop runbooks, Maintain runbooks, Execute runbooks, Coordinate incident responders, Direct incident responders, Validate escalation, Ensure response quality, Maintain incident records, Maintain investigation notes, Maintain remediation documentation, Produce incident metrics, Produce SOC KPIs, Maintain incident response documentation, Maintain SOC procedures, Lead post incident reviews, Document lessons learned, Drive measurable improvements, Actively monitor security alerts, Investigate security alerts, Validate security alerts, Perform advanced alert triage, Perform advanced threat analysis, Correlate telemetry, Distinguish threats from noise, Tune SIEM detections, Optimize SIEM detections, Tune SIEM analytics, Optimize SIEM analytics, Tune SIEM alerting logic, Optimize SIEM alerting logic, Tune SIEM AI, Optimize SIEM AI, Leverage threat intelligence platforms, Identify emerging financial sector threats, Translate intelligence into detection use cases, Develop detection rules, Refine detection rules, Develop signatures, Refine signatures, Develop alert logic, Refine alert logic, Implement response automation, Implement enrichment, Accelerate triage, Accelerate containment, Partner with architecture teams, Partner with engineering teams, Ensure log visibility, Ensure telemetry coverage, Collaborate with IT Infrastructure, Collaborate with IAM, Collaborate with DLP, Collaborate with Application Security, Collaborate with Cloud teams, Support vulnerability management, Provide incident driven security input", "teamCollaboration" : "Co-managed SOC model; Cross functional teams; IT Infrastructure teams; IAM teams; DLP teams; Application Security teams; Cloud teams", "domainKnowledge" : "Financial services; MITRE ATT&CK framework; HIPAA; PCI-DSS; NIST; ISO 27001; GDPR", "domainList" : [ "financial-services", "mitre-att-ck-framework", "hipaa", "pci-dss", "nist", "iso-27001", "gdpr" ], "domainSpecificKnowledge" : [ "Financial services", "MITRE ATT&CK framework", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR" ], "toolProficiency" : [ "Splunk", "Crowdstrike", "Rapid 7" ], "communicationSkills" : "Incident documentation; Incident metrics; SOC KPIs; Risk communication; Operational performance communication", "documentationSkills" : "Incident records; Investigation notes; Remediation documentation; Incident response documentation; Playbooks; Runbooks; SOC procedures; Post incident reviews; Lessons learned", "continuousLearning" : "Continuous learning; Staying ahead of emerging threats", "problemSolvingSkills" : "Analytical mindset; Root cause analysis; Threat analysis", "outcomesObjectives" : "Improve signal quality; Reduce false positives; Accelerate triage; Accelerate containment; Drive measurable improvements", "qualificationsBasic" : "5-7 years progressive experience, Security Operations Center practices, Incident response processes, SIEM platforms experience, EDR solutions experience, Monitoring tools experience, Vulnerability management tools experience, Cyber threat landscapes understanding, Attack vectors understanding, MITRE ATT&CK framework understanding, Adversary tactics understanding, Adversary techniques understanding, Adversary procedures understanding, HIPAA compliance frameworks, PCI-DSS compliance frameworks, NIST compliance frameworks, ISO 27001 compliance frameworks, GDPR compliance frameworks, Develop incident response playbooks, Maintain incident response playbooks, Develop escalation procedures, Maintain escalation procedures, Develop SOC SOPs, Maintain SOC SOPs, Cybersecurity metrics experience, KPI experience, Communicate risk experience, Communicate operational performance experience, Analytical mindset, Attention to detail, Excellent communication skills, Excellent documentation skills, Work under pressure, Manage multiple incidents", "qualificationsPreferred" : "Financial services experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: ·         Medical, dental, and vision plans with no-cost and low-cost options ·         Annual employer HSA contribution ·         401(k) matching and immediate vesting ·         Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o    Associate / Sr. Associate: $350 o    Manager / Sr. Manager: $600 o    Director: $800 o    Executive Director: $900 o    VP or Above: $1,000 ·         100% employer-paid life and disability insurance ·         No-cost health and wellbeing programs, including a gym benefit ·         Six weeks of paid parental leave ·         Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Cybersecurity Incident Responder is a hand-on, technical role responsible for the enterprise-wide incident monitoring, threat detection and incident response function within the Security Operations Center (SOC). This position is primarily focused on incident response and active security monitoring, serving as the escalation point for security alerts triage, investigation, containment and remediation activities while ensuring integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role operates in a co-managed SOC model, overseeing and directing third party vendors of incident response resources, driving detection turning and maintaining incident response playbooks and procedures. What You Will Do Incident Response & Remediation: ·         Serve as a lead responder for cybersecurity incidents, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. ·         Own the end to end incident lifecycle: identification, containment, eradication, recovery and post incident analysis. ·         Perform forensic analysis on endpoint, log and cloud data to determine root cause, scope and impact. ·         Develop, maintain an execute incident response playbooks and runbooks to ensure consistent and repeatable response. ·         Coordinate and direct MSSP and third party incident responders, validating escalation and ensuring response quality. ·         Maintain accurate incident records, investigation notes, and remediation documentation. ·         Produce incident metrics and SOC KPI’s (MTTD, MTTR, alert volume, escalation quality) ·         Maintain incident response documentation, playbooks, and SOC procedures to support audits and regulatory requirements. ·         Lead post incident reviews, documenting lessons learned and driving measurable improvements in detection and response. Security Monitoring & Threat Detection: ·         Actively monitor, investigate and validate security alerts across SIEM, EDR, E-Mail, identity, network and cloud platforms. ·         Perform advanced alert triage and threat analysis, correlating telemetry across multiple data sources to distinguish true threats from noise. ·         Tune and optimize SIEM detections, analytics and alerting logic and AI, to improve signal quality and reduce false positives. ·         Leverage threat intelligence platforms to identify emerging financial sector threats, and translate intelligence into actionable detection use cases. SOC Tooling & Detection Enablement: ·         Develop and refine detection rules, signatures, and alert logic aligned to current threat activity. ·         Implement response automation and enrichment to accelerate triage and containment. ·         Partner with architecture and engineering teams to ensure log visibility and telemetry coverage. Cross Functional Response & Security Integration: ·         Collaborate with IT Infrastructure, IAM, DLP, Application Security and Cloud teams during active incidents. ·         Support vulnerability management activities related to active incidents, threat exposure and detection gaps. ·         Provide incident driven security input into cloud migrations, application launches and infrastructure changes. What You Will Bring · Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes. ·      Experience in financial services a plus. ·      Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) ·     Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures ·         Bachelor’s degree in Computer Science, Information Security, or related field; or equivalent work experience. ·      Certification in one of the following: CySA+, GCIH, CompTIA Security +, GIAC GSOC, GCFA, MS SC-200, CCSP, CISM, Splunk Core Certified User, or equivalent. ·     Demonstrated hands-on experience in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review. ·    Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary. ·      Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. ·       Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs). · Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership. ·         Analytical mindset with attention to detail. ·         Excellent communication and documentation skills. ·         Ability to work under pressure and manage multiple incidents simultaneously. ·         Passion for continuous learning and staying ahead of emerging threats. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Texas-Plano", "summaryDescription" : "Cybersecurity Incident Responder at Hyundai Capital America. Skills: Incident Response, Security Monitoring, Threat Detection, SOC Tooling. Monitor enterprise-wide incidents. Detect threats", "createdAt" : "2026-06-14T02:01:21.884", "lastUpdated" : "2026-06-15T05:14:30.811", "ingestTimestamp" : "2026-06-14T02:01:21.884", "mongoId" : "69fc49a74c40e2acd1a8342c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Endpoint forensics", "Log forensics", "Cloud forensics", "Incident metrics", "KPI reporting", "Leadership", "Incident Response", "Security Monitoring", "Threat Detection", "SOC Tooling", "Incident lifecycle management", "Root cause analysis", "Threat analysis", "Detection enablement", "Cross functional response", "Security integration", "Financial services", "MITRE ATT&CK framework", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR", "Splunk", "Crowdstrike", "Rapid 7" ], "skillCount" : 26, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2176c774d8ee00a0c1adc4", "title" : "Software Development Manager, Network Monitoring and Remediation", "company" : "Amazon.com Services LLC", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 184000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T06:00:50.485", "fingerprint" : "4506adfa2e320f125f69a5191d15ac8c3f6c0380c49e3b38309f4fe2cc333c86", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438677/apply", "externalId" : "1ed3e467-fa05-48a2-972b-2d6ee65c0b8a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Java, C#, C++, Service-oriented architecture, Distributed programming, ML/AI, Streaming analytics", "professionalSkills" : [ "People leadership", "Technical expertise", "Business planning", "Resource strategy", "Goal-setting", "Technical strategy", "Business strategy", "Judgment", "Problem-solving", "Business context" ], "hardSkillsList" : [ "Network monitoring", "Network remediation", "Data management", "Observability" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Network monitoring", "level" : "intermediate" }, { "name" : "Network remediation", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" }, { "name" : "Observability", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Network Monitoring, Network Remediation, Data Management, Observability", "majorSkillsList" : [ "Network Monitoring", "Network Remediation", "Data Management", "Observability" ], "coreResponsibilities" : "Build software development team, Lead software development team, Grow software development team, Drive design of services, Drive implementation of services, Drive deployment of services, Lead complex programs, Lead multi-team programs, Lead cross-functional programs, Attract engineering talent, Develop engineering talent, Partner with senior leadership, Define technical strategy, Define business strategy, Execute technical strategy, Execute business strategy, Apply judgment, Apply creative problem-solving, Connect technical decisions, Stay ahead of trends, Inform roadmap, Mentor software development team, Hire software development team, Lead design of services, Lead implementation of services, Lead deployment of services, Serve as lead on projects, Participate in hiring, Assist in career development, Play critical role in business, Develop business targets, Develop resource requirements, Define long-term technical strategy, Define long-term business strategy, Define long-term goals, Demonstrate creativity, Demonstrate judgment, Understand business context", "teamCollaboration" : "Cross-functional programs; Senior leadership; Broader technical leadership; Cross organizational boundaries", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "AWS infrastructure; Network monitoring; Network remediation; Distributed systems; Large-scale services; Cloud infrastructure; Supply chain", "domainList" : [ "aws-infrastructure", "network-monitoring", "network-remediation", "distributed-systems", "large-scale-services", "cloud-infrastructure", "supply-chain" ], "domainSpecificKnowledge" : [ "AWS infrastructure", "Network monitoring", "Network remediation", "Distributed systems", "Large-scale services", "Cloud infrastructure", "Supply chain" ], "communicationSkills" : "Collect requirements; Describe software product features; Describe technical designs; Describe product strategy", "innovationCreativity" : "Bold ideas", "problemSolvingSkills" : "Creative problem-solving; Complex technical problems", "outcomesObjectives" : "Deliver highest standards for safety; Deliver highest standards for security; Provide infinite capacity; Achieve lowest possible cost", "qualificationsBasic" : "3+ years engineering team management, 7+ years engineering experience, 8+ years leading multi tier web services development, 3+ years Software Engineer experience, 1+ years technical leadership, 1+ years project management, 1+ years developing large-scale distributed software systems using Java, 1+ years developing large-scale distributed software systems using C#, 1+ years developing large-scale distributed software systems using C++, 1+ years developing large-scale distributed software systems using service-oriented architecture, 1+ years developing large-scale distributed software systems using distributed programming, Bachelor's degree or foreign equivalent in Computer Science, Bachelor's degree or foreign equivalent in Engineering, Bachelor's degree or foreign equivalent in Mathematics, Knowledge of engineering practices for full software development life cycle, Knowledge of coding standards, Knowledge of code reviews, Knowledge of source control management, Knowledge of build processes, Knowledge of testing, Knowledge of certification, Knowledge of livesite operations, Experience partnering with product management teams, Experience partnering with program management teams", "qualificationsPreferred" : "Experience communicating with users, Experience communicating with other technical teams, Experience communicating with senior leadership, Experience recruiting engineers, Experience hiring engineers, Experience mentoring engineers, Experience coaching engineers, Experience managing teams of Software Engineers, Experience improving engineer skills, Experience making engineers more effective", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS operates one of the world's largest and most complex networks — and it's growing fast. Millions of customers run mission-critical workloads that depend on us being always on. Network Monitoring and Remediation (NMR) is the team that makes that possible. We prevent, predict, detect, and remediate network impairments before they reach customers. Our systems ingest trillions of telemetry data points daily from millions of network devices, apply advanced streaming analytics and ML/AI to surface actionable signals, and drive automated mitigation through our event management platform. Today, over 98% of detected issues are resolved without human intervention. For the remainder, we provide expert diagnostic tooling that enables operators to act decisively. Our vision: every network failure is pre-emptively resolved by autonomous systems — zero customer impact, zero human intervention. We're looking for a Software Development Manager to lead a team building an ambitious data management and observability product at the heart of this mission. Why This Role: This is a high-impact opportunity with enormous growth potential. You'll own the end-to-end lifecycle — design, development, testing, and deployment — of systems that protect the backbone of AWS. We want a leader who is passionate about people, distributed systems, and delivering for customers. You'll combine deep technical expertise with strong people leadership: mentoring engineers, contributing hands-on, and driving clarity on complex technical problems. As an SDM at Amazon, you'll be part of a broader technical leadership community that shapes business strategy, partners with senior executives, attracts top talent, and delivers results at scale. What You'll Do - Build, lead, and grow a world-class software development team. - Drive the design, implementation, and deployment of highly distributed, large-scale services. - Lead complex, multi-team, cross-functional programs from ambiguity to delivery. - Attract and develop exceptional engineering talent — on your team and beyond. - Partner with senior leadership on business planning, resource strategy, and goal-setting. - Define and execute long-term technical and business strategy. - Apply strong judgment and creative problem-solving to high-stakes decisions. - Connect technical decisions to business context across organizational boundaries. - Stay ahead of industry and technology trends to inform your roadmap. Key job responsibilities - Lead, mentor, and hire-for a world-class software development team. - Lead the design, implementation, and deployment of successful highly distributed, large scale services. - Serve as a lead on demanding, complex, multi-team, cross-functional projects. - Actively participate in hiring talented people and assisting in the career development of people within and outside your team. - Play a critical role in the broader business planning; working closely with senior executives to develop business targets and resource requirements. - Define long-term technical and business strategy and goals. - Demonstrate high levels of creativity and the right judgment, most of the time. - Understand business context to decisions made within and across groups. - Maintain a current understanding of industry and technology trends. Basic Qualifications: - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - 3+ years of Software Engineer, Software Developer, or related occupational experience - 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience - 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience - 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience - 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams Preferred Qualifications: - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually", "summaryDescription" : "Software Development Manager, Network Monitoring and Remediation at Amazon.com Services LLC. Skills: Network Monitoring, Network Remediation, Data Management, Observability. Build software development team. Lead software development team", "postedDate" : "2026-06-13T11:27:28.806", "createdAt" : "2026-06-13T11:27:28.806", "lastUpdated" : "2026-06-15T06:00:50.485", "ingestTimestamp" : "2026-06-13T11:27:28.806", "mongoId" : "6a2176c774d8ee00a0c1adc4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438677/apply", "salaryAnnualMin" : 184000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Network monitoring", "Network remediation", "Data management", "Observability", "Leadership", "Mentoring", "Network Monitoring", "Network Remediation", "Data Management", "People leadership", "Technical expertise", "Business planning", "Resource strategy", "Goal-setting", "Technical strategy", "Business strategy", "Judgment", "Problem-solving", "Business context", "Project management", "AWS infrastructure", "Distributed systems", "Large-scale services", "Cloud infrastructure", "Supply chain" ], "skillCount" : 25, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a307adef292fd229c04129a", "title" : "Supervisor, Fraud Investigations", "company" : "Airbnb", "industry" : "Hospitality", "salary" : { "min" : 1370000.0, "max" : 1790000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Gurugram, India", "locations" : [ "Gurugram", "India" ], "timestamp" : "2026-06-16T12:13:45.864", "fingerprint" : "51156ff8d06c56dbb7f783c95e7c2c8c204994eab1552d94eeadf8bb0cea8546", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.airbnb.com/positions/8007130?gh_jid=8007130", "externalId" : "8007130", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Gurugram", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.4646148,77.0299194" } ], "locationText" : "Gurugram, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Risk management", "Fraud investigations", "People management", "Performance management", "Coaching" ], "hardSkillsList" : [ "Fraud detection", "Fraud prevention", "Risk mitigation", "Claim assessment", "Data analytics" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Fraud detection", "level" : "intermediate" }, { "name" : "Fraud prevention", "level" : "intermediate" }, { "name" : "Risk mitigation", "level" : "intermediate" }, { "name" : "Claim assessment", "level" : "intermediate" }, { "name" : "Data analytics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Fraud Investigations, Risk Management, Team Leadership", "majorSkillsList" : [ "Fraud Investigations", "Risk Management", "Team Leadership" ], "coreResponsibilities" : "Lead fraud investigations team, Identify fraudulent Aircover claims, Investigate fraudulent Aircover claims, Mitigate fraudulent Aircover claims, Oversee fraud investigation process, Search for syndicated bad actors, Mitigate risks from bad actors, Collaborate with internal stakeholders, Ensure accurate claim assessments, Prevent financial losses, Lead investigations of major incidents, Contain major incidents, Manage emerging risks, Manage emerging threats, Enable business growth, Identify intelligence gaps, Identify risk gaps, Work with risk management teams, Strengthen Airbnb platform, Adapt function to priorities, Own planning, Own strategy, Set targets for team, Present findings, Build team, Foster team, Support team, Hold team accountable, Manage team with care, Manage team with empathy, Challenge team members, Meet expectations, Exceed expectations, Take ownership for team quality, Take ownership for team accuracy, Take ownership for metrics performance, Hold team members accountable for performance, Hold team members accountable for quality, Monitor result trends, Set clear expectations, Follow-up individually, Coach regularly, Develop team skills, Improve team skills, Develop team behaviors, Improve team behaviors, Manage risks, Manage threats, Maintain good customer experience, Look for new capabilities, Collect risk intelligence, Analyze risk intelligence, Disseminate risk intelligence, Develop team knowledge, Develop team expertise, Oversee team performance, Communicate with internal partners, Provide guidance to team, Provide direction to team, Develop strategies to detect fraud, Develop strategies to prevent fraud, Share fraud-related insights, Improve fraud prevention measures, Enhance operational efficiency, Utilize data analytics techniques, Identify patterns indicative of fraud, Identify trends indicative of fraud, Identify anomalies indicative of fraud, Develop training programs, Deliver training programs, Enhance fraud awareness, Promote fraud prevention culture, Prepare comprehensive reports, Highlight key fraud metrics, Highlight key fraud trends, Provide recommendations for process improvements", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; Risk management teams; Other Aircover Ops teams; Legal; Trust; CS Safety; Product Management; Global Crisis Management; Community Support; Policy; Privacy Legal teams", "domainKnowledge" : "Fraud investigations; Fraud prevention; Risk management; Aircover platform", "domainList" : [ "fraud-investigations", "fraud-prevention", "risk-management", "aircover-platform" ], "domainSpecificKnowledge" : [ "Fraud investigations", "Fraud prevention", "Risk management", "Aircover platform" ], "toolProficiency" : [ "Data analytics tools" ], "communicationSkills" : "Present findings", "problemSolvingSkills" : "Problem solving; Conflict resolution; Root cause analysis", "specialRequirements" : "24*7 rotational shifts, Weekend days, Company holidays", "outcomesObjectives" : "Mitigate fraudulent claims; Prevent financial losses; Strengthen Airbnb platform; Meet performance goals; Exceed performance goals; Improve fraud prevention measures; Enhance operational efficiency", "qualificationsBasic" : "5+ years experience in risk management, 2+ years experience in people management, Experience in fast-paced fraud investigations, Thorough knowledge of fraud investigations, Knowledge of intelligence tradecraft, Knowledge of fraud investigation systems, Knowledge of fraud investigation processes, Knowledge of governance metrics-based performance management, Knowledge of coaching skills, Ability to solve problems independently, Ability to solve problems collaboratively, Ability to resolve conflict independently, Ability to resolve conflict collaboratively, Ability to manage competing priorities, Ability to establish clear expectations, Ability to establish clarity among stakeholders, Ability to identify key stakeholders, Ability to cultivate relationships with stakeholders, Analytical skills to review customer feedback, Analytical skills to review data, Ability to identify trends, Ability to identify issues, Ability to identify opportunities, Ability to work independently, Ability to balance fraud prevention, Ability to balance positive customer experience, Ability to work in 24*7 rotational shifts, Ability to work in a global environment, Ability to work in a fluid environment, Ability to execute at high quality, Ability to execute to completion", "qualificationsPreferred" : "Experience in high tech organizations, Experience in matrixed global organizations, Experience in fintech space, Experience in insurance space, Understanding of Third Party Administrators concepts, Understanding of Third Party Adjusters concepts, Knowledge of fraud prevention techniques, Knowledge of investigative methodologies, Knowledge of legal aspects related to fraud investigations", "rawDescription" : "Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The AirCover team is charged with ideating, building, launching, and managing the AirCover business inside of Airbnb. We have a huge responsibility to our community of Hosts and guests to be there when things don’t go exactly as planned with their reservations. We have a lot of work to do in the coming years and we are looking for someone who will help us manage all of the things that need to be done to deliver best-in-class services to our community. The Difference You Will Make: As the Lead of the Fraud Investigations Team, you will play a vital leadership role in safeguarding the integrity of our Aircover platform by effectively identifying, investigating, and mitigating instances of fraudulent Aircover claims. You will lead a team of talented fraud investigators, oversee the end-to-end fraud investigation process, search for fingerprints of syndicated bad actors, mitigate those risks, and collaborate closely with internal stakeholders to ensure accurate claim assessments and prevent financial losses. Your team will also lead investigations and containment of major incidents related to policies that Aircover Scaled Ops and Optimization team currently enforce. You will work closely with cross-functional teams to manage emerging risks / threats while enabling business growth in various markets. Philosophy will be to identify intelligence / risk gaps and work with other internal risk management teams (such as Trust team, and Safety team), third party adjusters, our partners, Product Management, Global Crisis Management, Community support, Policy, Privacy Legal teams to strengthen Airbnb’s platform. You will adapt your function to Aircover Scaled Operation and Optimization Priorities, in addition to owning planning and strategy while also helping to set targets for your team. You will present findings at Monthly, Quarterly and Annual Business Reviews. You will build, foster and support your team, while holding team members accountable to expectations and performance. A Typical Day: Manage a team of Fraud Investigators with care and empathy, challenging them to meet and exceed expectations in terms of service delivery Take ownership for the team’s quality, accuracy and metrics performance whilst holding team members accountable to their own individual performance & quality goals by closely monitoring result trends, setting clear expectations, following-up individually and coaching regularly to develop and improve their skills and behaviors in a tailored way. Work closely with cross-functional teams to manage emerging Aircover related risks / threats while enabling business growth and main good customer experience in various markets. Proactively look for new capabilities to help collect, analyze, and disseminate actionable risk intelligence Develop the knowledge and expertise of the Fraud Investigation team. Oversight of team performance and communication with internal partners. Guidance and direction for the team on specific complex fraud investigations. Develop and implement effective strategies to detect and prevent fraudulent Aircover claims. Collaborate with internal departments, such as other Aircover Ops teams, legal, Trust, CS safety to share fraud-related insights, improve fraud prevention measures, and enhance overall operational efficiency. Utilize data analytics tools and techniques to identify patterns, trends, and anomalies indicative of fraudulent activities. Work with internal stakeholders to develop and deliver training programs to enhance fraud awareness among staff members and promote a culture of fraud prevention throughout the organization. Prepare comprehensive reports and present findings to senior management, highlighting key fraud-related metrics, trends, and recommendations for process improvements. Your Expertise: 5+ years’ experience in risk management space, preferably in high tech and/or matrixed global organizations. 2+ years’ experience in a people manager role and strong track record of leading, recruiting, and coaching high performing teams. Demonstrated abilities and experience in fast paced fraud investigations space, preferably in the fintech / insurance space Thorough knowledge of fraud investigations, intelligence tradecraft, systems, processes and governance Strong metrics-based performance management & coaching skills. Ability to solve problems and resolve conflict independently, collaboratively, or through delegation including handling challenging customer conversations. Strong verbal and written communication skills, with the ability to explain complex topics to diverse audiences. Skilled in presenting complex and sensitive customer issues, and making clear, concise recommendations on the course of action. Should have an excellent track record of leading with empathy and inspiring teams to achieve exceptional results in performance and quality Should have a deep understanding of the customer journey and what great looks like for the claims handling experience Should work independently to manage end-to-end people strategy and operations within the team, seeking additional guidance only in complex situations Can manage competing priorities whilst establishing clear expectations and clarity among key stakeholders Should be passionate about developing and mentoring your team to reach their full potential Proven ability to identify and cultivate relationships with key stakeholders representing a broad range of functions and levels. Analytical skills to review customer feedback and data to identify trends, issues, and opportunities for challenging the status quo through process improvement. Use data to make informed decisions and work independently with rapidly changing priorities. Solution and outcome-oriented with an ability to balance fraud prevention alongside a positive customer experience. A regular work schedule of 5 days per week (40 hours), mutually agreed with your Manager, which may include weekend days and company wide / public holidays, in 24*7 rotational shifts environment. Ability to work in a global, fluid environment while possessing an intense focus to execute at a high quality to completion Understanding of ‘Third Party Administrators/Adjusters’ concepts is a plus Strong knowledge of fraud prevention: Understand techniques, investigative methodologies, and legal aspects related to fraud investigations Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits. India Annual Pay Range ₹1,370,000—₹1,790,000 INR", "summaryDescription" : "Supervisor, Fraud Investigations at Airbnb. Skills: Fraud Investigations, Risk Management, Team Leadership. Lead fraud investigations team. Identify fraudulent Aircover claims", "postedDate" : "2026-06-16T01:17:47.888", "createdAt" : "2026-06-16T01:17:47.888", "lastUpdated" : "2026-06-16T12:13:45.864", "ingestTimestamp" : "2026-06-16T01:17:47.888", "mongoId" : "6a307adef292fd229c04129a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Fraud detection", "Fraud prevention", "Risk mitigation", "Claim assessment", "Data analytics", "Leadership", "Mentoring", "Fraud Investigations", "Risk Management", "Team Leadership", "Risk management", "Fraud investigations", "People management", "Performance management", "Coaching", "Aircover platform", "Data analytics tools" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30671af292fd229cfb946c", "title" : "Meetings and Events Project Manager", "company" : "Emota", "industry" : "Healthcare", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Meetings and Events Project Manager in the UK Healthcare industry, adjusted for Ashby-de-la-Zouch's location and Emota's company size." }, "location" : "Emota - UK", "locations" : [ "Emota - UK" ], "timestamp" : "2026-06-16T10:20:04.889", "fingerprint" : "70146330aaa192e33ce3871b14646bd8890ec86023c311b1babf614798143d67", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/emotainizioengage/jobs/8007387", "externalId" : "8007387", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ashby-de-la-Zouch", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.7471344,-1.4712148" }, { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Ashby-de-la-Zouch, United Kingdom; Manchester, United Kingdom", "experienceMinYears" : 4, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Excel", "professionalSkills" : [ "Budget management", "Supplier management", "Financial management", "Client liaison", "Scope management" ], "hardSkillsList" : [ "Event management", "Budget reconciliation", "Invoice approval", "Financial tracking" ], "hardSkills" : [ { "name" : "Event management", "level" : "intermediate" }, { "name" : "Budget reconciliation", "level" : "intermediate" }, { "name" : "Invoice approval", "level" : "intermediate" }, { "name" : "Financial tracking", "level" : "intermediate" } ], "majorSkills" : "Event management, Budget management, Client liaison", "majorSkillsList" : [ "Event management", "Budget management", "Client liaison" ], "coreResponsibilities" : "Manage global meetings, Manage events, Manage congress participation, Ensure events are profitable, Ensure events are compliant, Meet client expectations, Meet team expectations, Manage logistical elements, Manage budgets, Manage venues, Manage logistical arrangements, Manage congress attendance, Manage business centre, Manage dinners, Manage break-outs, Manage housing blocks, Manage attrition, Manage congress sponsorship activity, Manage approval process, Manage client contracting, Manage booth providers, Coordinate client requirements, Manage 3rd party suppliers, Manage internal service providers, Produce status reports, Circulate status reports, Travel on-site, Conduct site inspections, Plan meetings with suppliers, Deliver events, Manage post event metric reporting, Deliver customer service, Plan client meetings, Attend client meetings, Implement client meetings, Conduct debriefs, Prepare budgets, Maintain budgets, Approve invoices, Track event finances, Conduct financial health checks, Identify out-of-scope activities, Charge clients for out-of-scope, Track cost avoidance, Track cost saving measures, Ensure invoicing compliance, Prepare cross charge budgets, Maintain cross charge budgets, Ensure delivery of client measurables, Assist new starters, Apply mission, vision, values, Comply with procedures, Maintain supplier relationships, Maintain venue relationships, Maintain hotel relationships, Ensure value for money, Be an agency ambassador, Be mindful of sustainability", "teamCollaboration" : "Work with support departments; Work with client partners; Work with suppliers; Work with internal providers", "projectManagementSkills" : [ "Event management", "Budget management", "Logistical arrangements", "Sponsorship management", "Client liaison", "Financial tracking", "Scope management" ], "domainKnowledge" : "Pharmaceutical clients; Global meetings; Event logistics; Congress participation", "domainList" : [ "pharmaceutical-clients", "global-meetings", "event-logistics", "congress-participation" ], "domainSpecificKnowledge" : [ "Pharmaceutical clients", "Global meetings", "Event logistics", "Congress participation" ], "communicationSkills" : "Status reports", "specialRequirements" : "National travel, International travel", "outcomesObjectives" : "Ensure events are profitable; Meet client expectations; Meet team expectations", "qualificationsBasic" : "4 years event management delivery, Manage event budgets, Client liaison skills, Intermediate level Excel, Ability to travel internationally", "qualificationsPreferred" : "Experience managing global meetings, Experience managing events for pharmaceutical clients", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Job Title: Meetings and Events Project Manager Brand: Emota Location: UK: Ashby-de-la-Zouch or Manchester, hybrid (2 days a week in one office) Reporting to: Project Director Direct report(s): None A bit about the role … Reporting into a Project Director you will manage global meetings, events and congress participation for our pharmaceutical clients. You will ensure each event is profitable, compliant and meets clients and team's expectations. You will be responsible for all logistical elements and budget management and be supported by a Project Executive who will manage the attendee participation. This role, which includes national and international travel, will involve client partner, supplier and financial management at all stages of the delivery - pre, on-site and post event. We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits. What will you do … Project Management: · Manage all venues and associated logistical arrangements including congress attendance and business centre, dinners and break-outs and housing blocks and attrition · Manage congress sponsorship activity on behalf of your client including approval process, liaison with client contracting team and booth providers · Manage and co-ordinate client requirements with all 3rd party suppliers/internal service providers · Produce, manage and circulate important communications e. g. weekly status reports to all main meeting partners · Travel on-site to conduct site inspections including planning meetings with all suppliers and for delivery of the event · Manage post event metric reporting Client Liaison and Development: · Deliver first class customer service following clients goals · Plan, attend and implement client planning meetings – face-to-face, hybrid and virtual including debriefs Financial Management: · Responsible for the preparation and maintenance of budgets, throughout the lifecycle of each event including approving invoices · Ensure financial tracking of each event and conduct regular 'health checks' to ensure positive cash flow · Accomplish scope management – to identify and charge clients for out-of-scope activities · Track cost avoidance / saving measures · Ensure compliance with company and client invoicing processes · Responsible for the preparation and maintenance of congress cross charge budgets, throughout the lifecycle of each event General: · To work with appropriate support departments to ensure the delivery of client measurables · Assist new starters by taking on the role of 'Buddy' · Apply our mission, vision and values · Comply with all company and client procedures · Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for your clients · Be an ambassador for the agency · To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach What do you need to have … · Organiser with a minimum of 4 years event management delivery of corporate events · Experience managing event budgets from initial budget, through revisions and reconciliation · Client liaison skills · Team motivator and professional team member · A focus on accuracy, detail, consistency and dedicated to customer service · Intermediate level Excel (can maintain complex spreadsheets) · The ability and desire to travel on-site internationally A bit about us …. Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences. Inizio Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.", "summaryDescription" : "Meetings and Events Project Manager at Emota. Skills: Event management, Budget management, Client liaison. Manage global meetings. Manage events", "postedDate" : "2026-06-15T23:29:25.014", "createdAt" : "2026-06-15T23:29:25.014", "lastUpdated" : "2026-06-16T10:20:04.889", "ingestTimestamp" : "2026-06-15T23:29:25.014", "mongoId" : "6a30671af292fd229cfb946c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Event management", "Budget reconciliation", "Invoice approval", "Financial tracking", "Budget management", "Client liaison", "Supplier management", "Financial management", "Scope management", "Logistical arrangements", "Sponsorship management", "Pharmaceutical clients", "Global meetings", "Event logistics", "Congress participation" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30671af292fd229cfb9470", "title" : "Meetings and Events Project Manager", "company" : "Emota", "industry" : "Healthcare", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Meetings and Events Project Manager in the UK Healthcare industry, adjusted for Ashby-de-la-Zouch's location and Emota's company size." }, "location" : "Emota - UK", "locations" : [ "Emota - UK" ], "timestamp" : "2026-06-16T08:36:56.305", "fingerprint" : "3a5da083df37fa471155a52e515fc0548afc76615b5c5754072a617111d9c18f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/emotainizioengage/jobs/8007383", "externalId" : "8007383", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ashby-de-la-Zouch", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.7471344,-1.4712148" }, { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Ashby-de-la-Zouch, United Kingdom; Manchester, United Kingdom", "experienceMinYears" : 4, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Excel", "professionalSkills" : [ "Budget management", "Supplier management", "Financial management", "Client liaison", "Scope management" ], "hardSkillsList" : [ "Event management", "Budget reconciliation", "Financial tracking", "Cost avoidance", "Invoice approval" ], "softSkillsList" : [ "Team motivator", "Professional team member" ], "hardSkills" : [ { "name" : "Event management", "level" : "intermediate" }, { "name" : "Budget reconciliation", "level" : "intermediate" }, { "name" : "Financial tracking", "level" : "intermediate" }, { "name" : "Cost avoidance", "level" : "intermediate" }, { "name" : "Invoice approval", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Team motivator" }, { "name" : "Professional team member" } ], "majorSkills" : "Event management, Budget management, Client liaison", "majorSkillsList" : [ "Event management", "Budget management", "Client liaison" ], "coreResponsibilities" : "Manage global meetings, Manage events, Manage congress participation, Ensure event profitability, Ensure event compliance, Manage logistical elements, Manage attendee participation, Manage client partner relationships, Manage supplier relationships, Manage financial aspects, Manage venues, Manage logistical arrangements, Manage congress sponsorship activity, Manage client requirements, Manage 3rd party suppliers, Manage internal service providers, Produce weekly status reports, Circulate meeting partner reports, Travel on-site for inspections, Plan meetings with suppliers, Deliver events, Manage post event metric reporting, Deliver customer service, Plan client meetings, Attend client meetings, Implement client meetings, Conduct debriefs, Prepare budgets, Maintain budgets, Approve invoices, Track event finances, Conduct financial health checks, Identify out-of-scope activities, Charge clients for out-of-scope, Track cost saving measures, Ensure invoicing compliance, Prepare cross charge budgets, Maintain cross charge budgets, Ensure delivery of client measurables, Assist new starters, Apply mission, vision, values, Comply with procedures, Maintain supplier relationships, Maintain venue relationships, Maintain hotel relationships, Act as agency ambassador, Incorporate sustainability", "teamCollaboration" : "Work with support departments; Assist new starters", "projectManagementSkills" : [ "Event management" ], "domainKnowledge" : "Pharmaceutical client events", "domainList" : [ "pharmaceutical-client-events" ], "domainSpecificKnowledge" : [ "Pharmaceutical client events" ], "toolProficiency" : [ "Excel" ], "communicationSkills" : "Status reports", "specialRequirements" : "National travel, International travel", "outcomesObjectives" : "Ensure profitable events; Meet client expectations; Meet team expectations", "qualificationsBasic" : "4 years event management delivery, Manage event budgets, Client liaison skills, Intermediate level Excel, Ability to travel internationally", "qualificationsPreferred" : "Experience managing global meetings, Experience managing events for pharmaceutical clients", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Job Title: Meetings and Events Project Manager Brand: Emota Location: UK: Ashby-de-la-Zouch or Manchester, hybrid (2 days a week in one office) Reporting to: Project Director Direct report(s): None A bit about the role … Reporting into a Project Director you will manage global meetings, events and congress participation for our pharmaceutical clients. You will ensure each event is profitable, compliant and meets clients and team's expectations. You will be responsible for all logistical elements and budget management and be supported by a Project Executive who will manage the attendee participation. This role, which includes national and international travel, will involve client partner, supplier and financial management at all stages of the delivery - pre, on-site and post event. We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits. What will you do … Project Management: · Manage all venues and associated logistical arrangements including congress attendance and business centre, dinners and break-outs and housing blocks and attrition · Manage congress sponsorship activity on behalf of your client including approval process, liaison with client contracting team and booth providers · Manage and co-ordinate client requirements with all 3rd party suppliers/internal service providers · Produce, manage and circulate important communications e. g. weekly status reports to all main meeting partners · Travel on-site to conduct site inspections including planning meetings with all suppliers and for delivery of the event · Manage post event metric reporting Client Liaison and Development: · Deliver first class customer service following clients goals · Plan, attend and implement client planning meetings – face-to-face, hybrid and virtual including debriefs Financial Management: · Responsible for the preparation and maintenance of budgets, throughout the lifecycle of each event including approving invoices · Ensure financial tracking of each event and conduct regular 'health checks' to ensure positive cash flow · Accomplish scope management – to identify and charge clients for out-of-scope activities · Track cost avoidance / saving measures · Ensure compliance with company and client invoicing processes · Responsible for the preparation and maintenance of congress cross charge budgets, throughout the lifecycle of each event General: · To work with appropriate support departments to ensure the delivery of client measurables · Assist new starters by taking on the role of 'Buddy' · Apply our mission, vision and values · Comply with all company and client procedures · Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for your clients · Be an ambassador for the agency · To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach What do you need to have … · Organiser with a minimum of 4 years event management delivery of corporate events · Experience managing event budgets from initial budget, through revisions and reconciliation · Client liaison skills · Team motivator and professional team member · A focus on accuracy, detail, consistency and dedicated to customer service · Intermediate level Excel (can maintain complex spreadsheets) · The ability and desire to travel on-site internationally A bit about us …. Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences. Inizio Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.", "summaryDescription" : "Meetings and Events Project Manager at Emota. Skills: Event management, Budget management, Client liaison. Manage global meetings. Manage events", "postedDate" : "2026-06-15T23:24:54.895", "createdAt" : "2026-06-15T23:24:54.895", "lastUpdated" : "2026-06-16T08:36:56.305", "ingestTimestamp" : "2026-06-15T23:24:54.895", "mongoId" : "6a30671af292fd229cfb9470", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Event management", "Budget reconciliation", "Financial tracking", "Cost avoidance", "Invoice approval", "Team motivator", "Professional team member", "Budget management", "Client liaison", "Supplier management", "Financial management", "Scope management", "Pharmaceutical client events", "Excel" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ce89374d8ee00a0a6b327", "title" : "Incident and Escalation Manager", "company" : "Vapi", "industry" : "Engineering, Product & Design", "salary" : { "min" : 180000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-15T07:14:55.204", "fingerprint" : "60c917ee3c64b5678f66ce6a86c18e0c6ac5a4b02e9a8a6aa640d0caadd520e0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/vapi/f07ff2a1-8b8a-4769-ab0d-dea7cc7ad3a7/application", "externalId" : "f07ff2a1-8b8a-4769-ab0d-dea7cc7ad3a7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "PagerDuty, Incident.io, Opsgenie", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Incident response", "Escalation management", "Root cause analysis", "Service level agreements", "Customer communication", "Credit process governance", "Metrics reporting", "Partnership building", "Customer RCA", "Post-incident review", "Executive escalation list", "Pattern spotting" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Escalation management", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Service level agreements", "level" : "intermediate" }, { "name" : "Customer communication", "level" : "intermediate" }, { "name" : "Credit process governance", "level" : "intermediate" }, { "name" : "Metrics reporting", "level" : "intermediate" }, { "name" : "Partnership building", "level" : "intermediate" }, { "name" : "Customer RCA", "level" : "intermediate" }, { "name" : "Post-incident review", "level" : "intermediate" }, { "name" : "Executive escalation list", "level" : "intermediate" }, { "name" : "Pattern spotting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Incident management, Escalation management, Program building", "majorSkillsList" : [ "Incident management", "Escalation management", "Program building" ], "coreResponsibilities" : "Define incident criteria, Author severity model, Design live incident process, Write incident process documentation, Build incident commander rotation, Train incident commander rotation, Balance hiring and utilizing resources, Own pager rotation, Command incidents during shifts, Step down pager share, Own rotation operations, Stand up incident tooling, Set up on-call, Build customer communication templates, Govern customer credit process, Approve financial decisions, Stand up metrics, Report monthly metrics, Build standing partnerships, Train go-to-market teams, Train support teams, Train customer success teams, Train engineering teams, Build feedback loop, Shape engineering roadmap, Own customer-facing RCA, Translate engineering root cause, Ship RCA within SLA, Run blameless post-incident review, Drive action items to closure, Close loop with customers, Hold high-severity issues, Run executive escalation list, Keep owner on escalation, Spot patterns across customers, Force patterns into engineering, Force patterns into product, Be single point of contact, Partner with account team, Build cross-functional recovery plan, Keep written handoff, Keep named deputy", "teamCollaboration" : "Partnerships with engineering; Partnerships with support; Partnerships with CTO office; Partnerships with legal; Partnerships with security; Partnerships with comms; Partnerships with carrier operations; Partner with account team", "projectManagementSkills" : [ "Incident program management", "Escalation program management" ], "domainKnowledge" : "Infrastructure company; Telephony company; Platform company; Carrier dependency; Voice AI infrastructure", "domainList" : [ "infrastructure-company", "telephony-company", "platform-company", "carrier-dependency", "voice-ai-infrastructure" ], "domainSpecificKnowledge" : [ "Infrastructure company", "Telephony company", "Platform company", "Carrier dependency", "Voice AI infrastructure" ], "toolProficiency" : [ "PagerDuty", "Incident.io", "Opsgenie", "Slack", "Status page" ], "communicationSkills" : "Customer communication; Executive presentations; Customer RCA", "documentationSkills" : "Write incident process; Write RCA; Build runbook library", "problemSolvingSkills" : "Decision-making; Root cause analysis; Troubleshooting", "specialRequirements" : "On-call rotation, Off-hours shifts", "outcomesObjectives" : "Protect engineering from noise; Ensure consistent response; Protect renewals; Protect engineering focus; Protect executive confidence; Build scalable program; Resolve incidents; Hold relationship; Track action items to closure; Protect revenue", "qualificationsBasic" : "8 to 12 years experience, Incident management experience, Escalation management experience, Technical support escalations experience, Technical program management experience, Building incident program from zero, Owning incident program growth, Standing up incident commander rotation, Calm under pressure, Decision-making with incomplete information, Clear writing under pressure, Comfort with technical depth, Willingness to work rotation", "qualificationsPreferred" : "Experience hiring a team is a plus, Familiarity with telephony is a plus, Familiarity with carrier dynamics is a plus, Familiarity with real-time systems is a plus", "remoteFriendly" : true, "rawDescription" : "Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. - The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth - The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 - The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M Incident and Escalation Manager Why this role exists Vapi runs voice AI infrastructure at tens of millions of minutes a month for enterprise customers who route business-critical traffic through us. When something breaks, it breaks in real time, in front of a customer's own customers, and often through a carrier dependency we don't fully control. Today the response is run by whoever is in the Slack thread. That works once. It does not scale, and it costs us renewals, engineering focus, and executive confidence every time it happens. This is the first dedicated hire for the function, and the job is to build it. You will design the program that runs our incident response, train the people who command incidents, and own the customer relationship through the weeks that follow a serious one. You own the pager and you work part of the rotation yourself, because the fastest way to build a program that works is to run inside it while you build it. You are not the engineer fixing the system. You are the person who builds the system so a trained bench can run it, and who takes a real turn on the pager. Building the program This is the core of the role. - Define what counts as an incident and what does not, with entrance and exit criteria that protect engineering from noise. - Author the severity model with response-time targets per level, so a SEV0 means the same thing Monday morning and Friday night. - Design how a live incident runs: the command structure, the update cadence, the single source of truth, the decision rights, and when the call gets escalated past the commander. Write it down so anyone on rotation runs it the same way. - Build and train the incident commander rotation. Build a realistic balance of hiring and utilizing existing resources across humans and AI to stand up the rotation. - Own the pager and work part of the rotation yourself - personally commanding incidents during your shifts and stepping your share down as the bench matures and proves out. Own how the rotation runs regardless of whose shift it is. - Stand up the incident tooling and on-call setup: paging, escalation policies, incident channels, status page, and the runbook library. - Build customer communication templates for each severity and channel, pre-approved so they are not written from scratch under pressure. - Govern the customer credit process with a clear approval chain, so financial decisions stop happening in ad hoc threads. - Stand up the metrics: resolution time, response velocity, escalation volume, RCA SLA adherence, and revenue protected. Report monthly in terms execs use to make resource decisions. - Build standing partnerships with engineering, support, the office of the CTO, legal, security, comms, and carrier operations before the next critical situation. - Train go-to-market, support, customer success, and engineering on where to bring customer-critical issues and how the function works. - Build a feedback loop so incident and escalation data shapes the engineering roadmap instead of dying in postmortems. After the incident - Own the customer-facing RCA. Translate engineering root cause into plain language that tells the truth and holds the relationship. Ship it within the SLA we commit to. - Run the blameless post-incident review. Drive action items to named owners with dates, and track them to closure instead of letting them die in a doc. - Close the loop with affected customers directly, including the credits or commitments made during the incident. Escalation management - Hold the high-severity customer issues that do not rise to a full incident but threaten a renewal or a relationship. - Run the standing executive escalation list. Keep an owner, a next step, and a date on every item. - Spot patterns across customers that no single team owns, and force them into engineering or product as prioritized work. - Be the single point of contact for a regulated customer or a regulatory inquiry that surfaces weeks after the technical fix. - Partner with the account team on at-risk accounts driven by reliability, and build the cross-functional recovery plan. - Keep a written handoff and a named deputy so escalations stay covered when you are out. What you bring - 8 to 12 years across incident management, escalation management, technical support escalations, or technical program management, ideally at an infrastructure, telephony, or platform company operating at scale. - A track record building an incident and escalation program from zero, or owning a meaningful piece of one through its growth, including standing up an incident commander rotation rather than being the sole responder. Experience hiring a team is a plus. - Hands-on familiarity with incident tooling such as PagerDuty, incident.io http://incident.io, Opsgenie, or equivalent, and the Slack and status-page workflows around them. - Calm under pressure as a learned discipline. Gravitas to direct a response and the willingness to remove a distraction from a call even when it outranks you. - Decision-making with incomplete information, and the judgment to know when to escalate and how to do it without losing time. - Clear writing under pressure. You can produce a clean read of a live situation for a senior leader, and a customer RCA that holds a relationship together. - Comfort with technical depth. You do not need to write the fix, but you need to follow the conversation, ask the right question, and know when an answer does not add up. Familiarity with telephony, carrier dynamics, or real-time systems is a strong plus. - Willingness to work part of the incident commander rotation, including off-hours shifts, especially in the first year.", "summaryDescription" : "Incident and Escalation Manager at Vapi. Skills: Incident management, Escalation management, Program building. Define incident criteria. 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Work with research teams; Work with digital teams; Work with content teams; Work with design teams; Work with Marketing; Work with Design; Work with stakeholders across organisation; Share best practice; Help teams maximise value", "projectManagementSkills" : [ "Event planning", "Budget management", "Supplier management", "Logistics management" ], "domainKnowledge" : "Technology-intensive industries; Digital change; Connectivity; Inclusion", "domainList" : [ "technology-intensive-industries", "digital-change", "connectivity", "inclusion" ], "domainSpecificKnowledge" : [ "Technology-intensive industries", "Digital change", "Connectivity", "Inclusion" ], "communicationSkills" : "Event promotion; Event communications", "continuousLearning" : "Continuous training; Professional development; Personal development; Career coaching", "problemSolvingSkills" : "Analytical skills; Interpret performance data", "outcomesObjectives" : "Raise brand awareness; Deepen client engagement; Contribute to commercial success; Deliver maximum impact across channels; Demonstrate ROI", "qualificationsBasic" : "Significant experience in B2B or professional services, Focus on events, client engagement, relationship management, Stakeholder management skills, Confidence working with senior colleagues, Confidence working with external partners, Analytical skills, Ability to interpret performance data, Ability to demonstrate ROI, Client first mindset, Passion for creating impactful client experiences", "qualificationsPreferred" : "Knowledge of Microsoft Dynamics, Knowledge of LinkedIn tools", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are Analysys Mason, the award-winning specialist management consultancy for technology-intensive industries. We help clients make high stakes technology decisions with confidence, and we turn those decisions into action. Our sector expertise includes telecoms, digital infrastructure, software, IT services, space, defence, manufacturing and logistics. Since 1985 we have grown to 400+ professionals across 17 offices in 13 countries, and our experts have delivered work in more than 140 countries. We built our reputation on deep analytical insight and advanced economic modelling. Over more than four decades, Analysys Mason has evolved into a trusted adviser to businesses, investors and governments worldwide. Our experts deliver high-impact results and transformative change across our clients’ most critical strategic, regulatory, technology, transaction and transformation initiatives. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We help businesses, governments and investors use technology to create a world that is more connected, competitive, sustainable and secure. This is a role where strategy meets delivery. You will be instrumental in strengthening Analysys Mason’s client relationships, by designing and delivering impactful events that bring our expertise to life and creating meaningful connections with senior executive audiences. Supporting our Campaign and Brand Managers, you will work closely with colleagues across the business to plan and deliver events that raise brand awareness, deepen client engagement and contribute to the commercial success of Analysys Mason. You will collaborate with our consulting, research, digital, content and design teams to ensure every event is aligned with our strategic priorities and delivers maximum impact across all channels. You will also work closely with stakeholders across the organisation to build a more consistent and coordinated approach to events, sharing best practice and helping teams maximise the value of client interactions. This is a hybrid role where you will meet with your team in the London office at least twice a week, building strong relationships with your team and the wider business. Your role will be key to Analysys Mason’s growth trajectory, and your day-to-day responsibilities will include: * partnering with senior stakeholders across consulting and research to shape and deliver events aligned to strategic growth priorities * owning the end to end planning and delivery of events, including agendas, budgets, suppliers, logistics and attendee experience * managing speakers, invitations, communications and promotion across relevant marketing channels * developing compelling event content, messaging and agendas for senior executive audiences, working closely with Marketing and Design * using CRM and audience insight to inform event targeting, engagement and follow up * managing relationships with external event organisers, partners and suppliers * capturing outcomes after events, sharing leads and insights, and tracking performance and ROI * driving a consistent, centrally coordinated approach to events across offices. ## Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. For this specific role, we are looking for the following skillset: * significant experience in a B2B or professional services environment, with a strong focus on events, client engagement and relationship management * strong stakeholder management skills, with confidence working with senior colleagues and external partners in a global context * strong analytical skills, with the ability to interpret performance data and demonstrate ROI * experience using CRM, marketing automation, social media or event management platforms (knowledge of Microsoft Dynamics or LinkedIn tools is an advantage) * a client first mindset, with a passion for creating impactful and memorable client experiences. ## Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: * annual bonus * 25 days of annual leave * employer pension contribution * enhanced maternity leave * enhanced family leave (paternity, adoption, shared, etc) * private health and dental care * mental wellbeing app * flexible working * your birthday off * stepped career progression * continuous training for professional and personal development * career coaching programmes * volunteering days * Cycle-to-Work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons.", "summaryDescription" : "Events and Client Experience Manager at Analysys Mason. 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Deliver maximum impact across channels; Demonstrate ROI", "qualificationsBasic" : "Significant experience in B2B or professional services, Focus on events, client engagement, relationship management, Stakeholder management skills, Confidence working with senior colleagues, Confidence working with external partners, Analytical skills, Ability to interpret performance data, Ability to demonstrate ROI, Client first mindset, Passion for creating impactful client experiences", "qualificationsPreferred" : "Knowledge of Microsoft Dynamics, Knowledge of LinkedIn tools", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are Analysys Mason, the award-winning specialist management consultancy for technology-intensive industries. We help clients make high stakes technology decisions with confidence, and we turn those decisions into action. Our sector expertise includes telecoms, digital infrastructure, software, IT services, space, defence, manufacturing and logistics. Since 1985 we have grown to 400+ professionals across 17 offices in 13 countries, and our experts have delivered work in more than 140 countries. We built our reputation on deep analytical insight and advanced economic modelling. Over more than four decades, Analysys Mason has evolved into a trusted adviser to businesses, investors and governments worldwide. Our experts deliver high-impact results and transformative change across our clients’ most critical strategic, regulatory, technology, transaction and transformation initiatives. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We help businesses, governments and investors use technology to create a world that is more connected, competitive, sustainable and secure. This is a role where strategy meets delivery. You will be instrumental in strengthening Analysys Mason’s client relationships, by designing and delivering impactful events that bring our expertise to life and creating meaningful connections with senior executive audiences. Supporting our Campaign and Brand Managers, you will work closely with colleagues across the business to plan and deliver events that raise brand awareness, deepen client engagement and contribute to the commercial success of Analysys Mason. You will collaborate with our consulting, research, digital, content and design teams to ensure every event is aligned with our strategic priorities and delivers maximum impact across all channels. You will also work closely with stakeholders across the organisation to build a more consistent and coordinated approach to events, sharing best practice and helping teams maximise the value of client interactions. This is a hybrid role where you will meet with your team in the London office at least twice a week, building strong relationships with your team and the wider business. Your role will be key to Analysys Mason’s growth trajectory, and your day-to-day responsibilities will include: * partnering with senior stakeholders across consulting and research to shape and deliver events aligned to strategic growth priorities * owning the end to end planning and delivery of events, including agendas, budgets, suppliers, logistics and attendee experience * managing speakers, invitations, communications and promotion across relevant marketing channels * developing compelling event content, messaging and agendas for senior executive audiences, working closely with Marketing and Design * using CRM and audience insight to inform event targeting, engagement and follow up * managing relationships with external event organisers, partners and suppliers * capturing outcomes after events, sharing leads and insights, and tracking performance and ROI * driving a consistent, centrally coordinated approach to events across offices. ## Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. For this specific role, we are looking for the following skillset: * significant experience in a B2B or professional services environment, with a strong focus on events, client engagement and relationship management * strong stakeholder management skills, with confidence working with senior colleagues and external partners in a global context * strong analytical skills, with the ability to interpret performance data and demonstrate ROI * experience using CRM, marketing automation, social media or event management platforms (knowledge of Microsoft Dynamics or LinkedIn tools is an advantage) * a client first mindset, with a passion for creating impactful and memorable client experiences. ## Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: * annual bonus * 25 days of annual leave * employer pension contribution * enhanced maternity leave * enhanced family leave (paternity, adoption, shared, etc) * private health and dental care * mental wellbeing app * flexible working * your birthday off * stepped career progression * continuous training for professional and personal development * career coaching programmes * volunteering days * Cycle-to-Work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons.", "summaryDescription" : "Events and Client Experience Manager at Analysys Mason. Skills: Event planning, Client experience, Brand awareness, Client engagement. Shape and deliver events. Own end to end planning", "postedDate" : "2026-06-15T14:21:51.000", "createdAt" : "2026-06-15T21:42:10.843", "lastUpdated" : "2026-06-16T08:18:08.359", "ingestTimestamp" : "2026-06-15T21:42:10.843", "mongoId" : "6a304fcef292fd229ceea1f6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Event planning", "Client experience", "Brand awareness", "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration", "Budget management", "Supplier management", "Logistics management", "Technology-intensive industries", "Management consulting", "CRM", "Marketing automation platforms", "Social media platforms", "Event management platforms" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484ad", "title" : "Events and Sales Assistant", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Events and Sales Assistant in Atlanta, United States, adjusted for the Marketing industry." }, "location" : "Atlanta, GA, United States", "locations" : [ "Atlanta", "GA", "United States" ], "timestamp" : "2026-06-16T07:39:54.565", "fingerprint" : "9a5fc8a51927d82ce72a9231f23369bec5fcfa5acdb08cc55b93b7a1970fd69a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132096178-events-and-sales-assistant", "externalId" : "744000132096178", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Microsoft Office Suite, CRM software", "coreResponsibilities" : "Assist in planning events, Assist in organizing events, Assist in coordinating events, Support sales team with administrative tasks, Prepare sales materials, Prepare sales proposals, Communicate with clients, Communicate with vendors, Communicate with internal teams, Maintain accurate records of event details, Maintain accurate records of sales leads, Maintain accurate records of client information, Assist in managing social media, Assist in managing marketing campaigns", "communicationSkills" : "Verbal communication skills; Written communication skills", "continuousLearning" : "Skill development; Ongoing learning opportunities", "outcomesObjectives" : "Enhance client satisfaction; Drive business growth", "qualificationsBasic" : "Ability to work collaboratively, Ability to work independently, Manage multiple tasks simultaneously", "qualificationsPreferred" : "Previous experience in event coordination, Previous experience in sales support", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders. Position Overview We are seeking a highly motivated and detail-oriented Events and Sales Assistant to join our dynamic team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional event and sales support. The Events and Sales Assistant will play a crucial role in coordinating and executing various events, assisting with sales activities, and providing excellent customer service to enhance client satisfaction and drive business growth. Key Responsibilities * Assist in planning, organizing, and coordinating events from start to finish. * Support the sales team with administrative tasks, including preparing sales materials and proposals. * Communicate with clients, vendors, and internal teams to ensure smooth event execution. * Maintain accurate records of event details, sales leads, and client information. * Assist in managing social media and marketing campaigns related to events and sales. ## Qualifications Requirements * Previous experience in event coordination or sales support is preferred. * Excellent organizational skills and the ability to manage multiple tasks simultaneously. * Strong verbal and written communication skills. * Proficiency in Microsoft Office Suite and CRM software. * Ability to work collaboratively within a team and independently. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Events and Sales Assistant at Alphabe Insight Inc. 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Present process improvements", "documentationSkills" : "Documentation processes", "problemSolvingSkills" : "Root cause analysis; Problem-solving methodologies; Data-driven decision making; Analytical skills", "specialRequirements" : "Physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal, Reliable ISP 200 MBPS, 100 GB data, Internet backup, Power backup, Private work area, Free of distractions", "outcomesObjectives" : "Achieve performance goals; Achieve network-wide vision", "qualificationsBasic" : "Bachelor's Degree, 2+ years people leadership, Contact Center Operations experience", "qualificationsPreferred" : "Advanced proficiency Microsoft Office, Excel for data analysis, Data visualization tools, Process mapping tools, Analytical tools for root cause analysis, Project management methodologies, Cross-functional process improvement projects", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "You must be physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal. Remote Work Requirement A reliable ISP (internet bandwidth of at least 200 MBPS speed or higher) connection, either through DSL, fiber or a cable modem, and should have at least 100 GB data from a reliable provider. Internet and power back up must be available in case of connectivity/power outages. Your work area should be a private space in which you are not overlooked or disturbed. Your work area must be free of distractions such as barking dogs, television noise, music, children, etc. You must be able to devote full attention to the Amazon customer. Key job responsibilities People Management: • Leading and developing a team of 18-21 investigations associates; responsible for the overall performance management, coordination, and evaluation of the team using both traditional and data-driven insights. • Develop and achieve performance goals and objectives aligned with network-wide vision, utilizing performance analytics tools to track progress. • Carrying out supervisory responsibilities in accordance with Amazon's policies and procedures; responsibilities include interviewing, implementing structured training programs, work allocation, and performance reviews supported by analytics tools. • Mentoring new managers and high-potential employees, including guidance on leveraging available technology and process improvement methodologies. • Leading Site Level initiatives; primary owner of functional responsibilities that impact overall site, with focus on implementing efficient digital solutions where applicable. • Communicating policies and updates to investigations associates through established channels and digital platforms. • Ensure compliance and consistency through systematic monitoring and documentation processes. Business/Operations Management: • Management of SLAs using real-time tracking systems and performance dashboards. • Responsible for quality and productivity of assigned team, leveraging both traditional metrics and AI-assisted quality monitoring tools. • Developing and achieving performance goals through data-driven decision making and operational excellence. • Identifying customer issues through: • Analysis of customer feedback and trends • Implementing targeted solutions • Using available AI tools for pattern recognition • Building process improvements based on findings • Drive process improvement and continuous improvement culture through: • Traditional 'kaizen' and lean methodologies • Strategic automation where applicable • Data-driven process optimization • Cross-functional collaboration • Identifying and eliminating barriers to accuracy, productivity, and quality by: • Conducting regular process assessments • Implementing automated solutions for routine tasks • Using analytics to identify bottlenecks • Developing standardized operating procedures • Leveraging appropriate technology solution Basic Qualifications: • Basic Qualifications: Education and Experience: • Bachelor's Degree from an accredited university • 2+ years people leadership experience managing teams of 10-25 direct reports • Contact Center Operations experience. Leadership and Change Management: • Demonstrated success in leading teams through process changes and improvements • Experience in developing and implementing standard operating procedures • Proven ability to coach teams on problem-solving methodologies. Communication: • English language fluency • Ability to effectively communicate complex problems and solutions to various stakeholders • Experience in documenting and presenting process improvement initiatives. Process Improvement Expertise: • Proven experience implementing process improvement methodologies • Knowledge of root cause analysis tools and techniques (5-Why, Fishbone diagrams, Pareto analysis) • Experience leading continuous improvement initiatives and measuring their impact. Analytical and Decision-Making: • Strong analytical skills with ability to identify trends and patterns in data • Experience in performance tracking and metrics-based decision making • Capability to translate data insights into actionable improvements. Preferred Qualifications: Technical Skills: • Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis, pivot tables, and reporting • Experience with data visualization and process mapping tools • Demonstrated ability to use analytical tools for root cause analysis and problem-solving. Project Management: • Understanding of project management methodologies and their practical application • Experience in leading cross-functional process improvement projects • Ability to manage multiple initiatives while maintaining operational excellence. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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Partner with All-Source Lead; Work with analysts; Work with engineers; Work with customers; Weekly team syncs; Daily async standups", "domainKnowledge" : "Pig butchering syndicates; Romance fraud networks; Investment scam operations; On-chain attribution; Off-chain telemetry; Blockchain Intelligence", "domainList" : [ "pig-butchering-syndicates", "romance-fraud-networks", "investment-scam-operations", "on-chain-attribution", "off-chain-telemetry", "blockchain-intelligence" ], "domainSpecificKnowledge" : [ "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "On-chain attribution", "Off-chain telemetry", "Blockchain Intelligence" ], "toolProficiency" : [ "Slack", "Notion", "TRM investigative tools" ], "communicationSkills" : "Written communication; Memos; Attribution write-ups; Federal-style leads", "documentationSkills" : "Documented in Notion", "problemSolvingSkills" : "Creative tactical thinking; Link analysis; Pattern analysis", "specialRequirements" : "Periodic in-office collaboration, Periodic travel", "outcomesObjectives" : "Convert returns into targeting-ready intelligence; Build operational pictures that help dismantle scam operations", "qualificationsBasic" : "5-8+ years investigative experience, 5-8+ years targeting experience, Federal law enforcement experience, Intelligence Community experience, Drafted and worked US legal process, Operationalize data from legal process, Correlate disparate data sources, Generate defensible target packages, Write memos, Write attribution write-ups, Write federal-style leads, Use AI tools in workflow, Synthesize returns with AI, Draft outputs with AI, Accelerate analysis with AI, US Citizenship required, Active TS/SCI clearance required, Located in Washington, D.C./MD/VA area", "qualificationsPreferred" : "Crypto experience is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. ABOUT THE ROLE The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. As an All-Source Intelligence Analyst, you’ll lead targeting-driven investigative work: taking legal process to the ground, following the data wherever it leads, and delivering actionable intelligence to law enforcement partners. You will operate the \"intelligence flywheel\" daily — fusing on-chain and off-chain data to build operational pictures that help dismantle scam operations. THE IMPACT YOU WILL HAVE - Run legal process end-to-end against scam infrastructure and convert returns into targeting-ready intelligence for TRM’s teams and law enforcement partners - Trace scam compounds geographically and operationally — combining on-chain attribution with off-chain telemetry, OSINT, and commercially available data to identify operators, controllers, and movement patterns - Work the intelligence flywheel operationally — processing returns at high volume and feeding victim and operator data into TRM's intelligence and product pipelines - Find the seams — pivot from a single victim into uncovering the operation and multiplying leads - Partner with the Threat Intelligence Analyst (Scams Expert) and the All-Source Lead to translate disruption strategy into targeting packages that influence federal investigations WHAT WE'RE LOOKING FOR - 5-8+ years of all-source investigative or targeting experience — federal law enforcement (former 1811s — e.g., FBI, HSI, IRS-CI, Secret Service), Intelligence Community all-source analysis, or mission-aligned private sector equivalent - Legal process expertise — you have personally drafted and worked returns from US legal process and know how to operationalize the data - Creative tactical thinking — demonstrated ability to pivot from a single point to a network view, identifying operators behind operations - Link and pattern analysis fluency — ability to correlate disparate data sources to generate defensible target packages - Strong written communication — skilled at writing memos, attribution write-ups, and federal-style leads that are actionable - AI fluency (required) — you use AI tools in your workflow, synthesizing returns, drafting outputs, and accelerating analysis, with examples of how AI has impacted your work - Crypto experience is a plus, not a requirement — we teach on-chain tradecraft; we cannot teach the targeter's instinct - US Citizenship required - Active TS/SCI clearance required - Must be located in the Washington, D.C./MD/VA area (periodic in-office collaboration and travel may be required) ABOUT THE TEAM - The Scam Disruption team operates within TRM’s Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners - All-Source Investigators are the operational core, converting strategy and tooling into prosecutable, actionable intelligence - Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment - High autonomy, high standards, low bureaucracy — work directly with analysts, engineers, and customers who depend on your output TEAM OPERATING RHYTHMS - Weekly team syncs to align targeting priorities and review disruption opportunities - Daily async standups via Slack on active work, returns, and target packages in flight - Primary time zone overlap: US Eastern / Central - All output documented in Notion and TRM’s investigative tools - Surge availability expected during time-sensitive disruption windows JOIN OUR MISSION We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway. Build to protect civilization. Let’s do it together. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Lead, All-Source Investigations at TRM Labs. Skills: All-source investigations, Scam disruption, Intelligence analysis. Lead targeting-driven investigative work. Take legal process to the ground", "createdAt" : "2026-06-16T00:32:16.493", "lastUpdated" : "2026-06-16T09:57:17.891", "ingestTimestamp" : "2026-06-16T00:32:16.493", "mongoId" : "6a306594f292fd229cfa97c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120000, "salaryAnnualMax" : 170000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "All-source analysis", "Investigative analysis", "Targeting analysis", "All-source investigations", "Scam disruption", "Intelligence analysis", "Link analysis", "Pattern analysis", "Pig butchering syndicates", "Romance fraud networks", "Investment scam operations", "On-chain attribution", "Off-chain telemetry", "Blockchain Intelligence", "Slack", "Notion", "TRM investigative tools" ], "skillCount" : 17, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30892ef292fd229c092f29", "title" : "FinCrime Investigator - AML Investigations", "company" : "Wise", "industry" : "Financial Services", "salary" : { "min" : 8300.0, "max" : 8300.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : false }, "location" : "São Paulo, BR", "locations" : [ "São Paulo", "BR" ], "certifications" : [ "CAMS", "CFCS", "ICA" ], "timestamp" : "2026-06-16T12:16:26.678", "fingerprint" : "917237bdc5f0bf12c8c2c6f86591a27586fa4995d20c465b7e2e2dababb16b8f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wise/744000132280258-fincrime-investigator-aml-investigations", "externalId" : "744000132280258", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "hybrid", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "São Paulo, Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SQL", "professionalSkills" : [ "Risk appetite", "Financial crime", "AML/CTF regulations", "Transaction monitoring", "KYC information" ], "hardSkillsList" : [ "Data analysis", "Investigation techniques" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Investigation techniques", "level" : "intermediate" } ], "majorSkills" : "AML Investigations, Financial Crime", "majorSkillsList" : [ "AML Investigations", "Financial Crime" ], "coreResponsibilities" : "Conduct investigations of suspicious activity, Analyze financial transactions, Analyze customer behavior, Identify patterns of money laundering, Identify patterns of fraud, Identify patterns of financial crimes, Evaluate alerts from monitoring systems, Assess alerts from detection tools, Gather supporting documentation, Analyze supporting documentation, Review data, Interpret data, Identify potential risks, Support team decisions, Prepare investigation reports, Document findings, Document recommendations, Act as escalation point, Provide guidance, Provide expertise, Mentor team members, Train team members, Collaborate with product teams, Collaborate with engineering teams, Improve fraud detection rules, Improve detection processes, Improve system enhancements, Stay up-to-date on trends, Stay up-to-date on typologies, Stay up-to-date on regulatory changes, Communicate with internal stakeholders, Liaise with financial institutions, Liaise with law enforcement agencies, Participate in ad-hoc projects, Participate in initiatives, Maintain records of investigations, Maintain records of activities, Provide input on process improvements, Provide input on backlog exercises, Complete mandatory trainings, Complete refresher trainings, Complete ad hoc trainings, Communicate with customers, Obtain necessary details from customers, Obtain clarifications from customers, Achieve individual targets, Achieve team targets, Meet deadlines, Optimize processing times, Take full ownership, Take full accountability, Deliver exceptional results, Perform additional tasks, Participate in meetings, Participate in training, Participate in internal events", "teamCollaboration" : "Product teams; Engineering teams; Compliance teams; Legal teams; Customer support teams", "domainKnowledge" : "Financial crime; Money laundering; Fraud; AML/CTF regulations", "domainList" : [ "financial-crime", "money-laundering", "fraud", "aml-ctf-regulations" ], "domainSpecificKnowledge" : [ "Financial crime", "Money laundering", "Fraud", "AML/CTF regulations" ], "toolProficiency" : [ "Transaction monitoring systems" ], "communicationSkills" : "Clear communication; Concise communication; Accurate communication; Professional communication; Customer communication", "documentationSkills" : "Report writing; Documentation", "continuousLearning" : "Mandatory trainings; Refresher trainings; Ad hoc trainings", "problemSolvingSkills" : "Problem-solving skills; Analytical skills", "outcomesObjectives" : "Achieve individual targets; Achieve team targets; Meet deadlines reliably; Optimize processing times; Deliver exceptional results", "qualificationsBasic" : "2+ years operations experience, 2+ years compliance experience, 2+ years related field experience, Proven ability to conduct investigations, Proven ability to analyze data, Proven ability to draw conclusions, Exceptional analytical skills, Exceptional problem-solving skills, Excellent documentation skills, Ability to work autonomously, Ability to identify tasks independently, Ability to apply learned procedures, Ability to apply best practices, Ability to take initiative, Ability to resolve issues, Verbal communication skills in English, Written communication skills in English", "qualificationsPreferred" : "Bachelor's degree in Finance, Bachelor's degree in Business Administration, Bachelor's degree in Law, Bachelor's degree in Criminal Justice, Bachelor's degree in related field, Experience in financial services, Experience in compliance, Experience in FinCrime investigations, Relevant certifications, Experience working in global financial institution, Experience working in fintech company, Knowledge of SQL, Knowledge of data analysis tools, Additional languages are a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). As a FinCrime Operations Investigator, you will play a critical role in safeguarding Wise and its customers from financial crime. You will be responsible for investigating and analyzing customer accounts, transactions and activities on our platform to detect and prevent money laundering, fraud, and other illicit activities. You will leverage your expertise to identify suspicious patterns, conduct thorough investigations, and ensure compliance with AML/CTF regulations and internal policies and procedures, all while adhering to Wise’s risk appetite. This role offers a unique opportunity to deepen your expertise in the FinCrime domain, contribute to a rapidly growing global company, and make a tangible impact on protecting our users and the integrity of our platform. Job Responsibilities * Conduct in-depth investigations of potentially suspicious activity, utilizing both internal and external data sources. * Analyze complex financial transactions and customer behavior to identify patterns indicative of money laundering, fraud, or other financial crimes. * Evaluate and assess alerts generated by transaction monitoring systems and other detection tools. * Gather and analyze supporting documentation, including KYC information, transaction records, and other relevant data. * Review and interpret data to identify patterns and potential risks associated with financial crime. Support the team in making informed decisions based on data insights. * Prepare detailed and comprehensive investigation reports, documenting findings and recommendations. * Act as a point of escalation for complex FinCrime cases from other operations teams, providing guidance and expertise. * Mentor and train other team members on FinCrime investigation techniques and best practices. * Collaborate with product and engineering teams to improve fraud detection rules, processes, and system enhancements. * Stay up-to-date on emerging FinCrime trends, typologies, and regulatory changes. * Communicate effectively with internal stakeholders, including compliance, legal, and customer support teams. * Liaise with financial institutions and law enforcement agencies as needed. * Participate in ad-hoc projects and initiatives related to FinCrime prevention and detection. * Maintain accurate and complete records of all investigations and related activities. * Provide input on process improvements and backlog exercises. * Complete all company-assigned mandatory, refresher or ad hoc trainings on time and with diligence. * Customer Communication: Communicate clearly, professionally, and empathetically with customers via approved channels to obtain necessary details or clarifications for reviews, always upholding our high customer experience standards. A key part of this involves avoiding unnecessary customer contacts and preventing delayed case resolutions. All communication must be precisely tailored to ensure clarity and efficiency. * KPIs: Take a proactive approach to consistently achieve individual and team targets (KPIs, SLAs, QA), demonstrating a strong commitment to both quality and speed. This includes meeting deadlines reliably, optimizing processing times, and taking full ownership and accountability for all responsibilities to deliver exceptional results. * Other: Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach. This includes actively participating in meetings, training, and internal events to support broader team and company objectives. ## Qualifications * Strong verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications. Additional languages are a plus. * 2+ years of experience in operations, compliance, or a related field, preferably with exposure to financial crime or AML processes. * Proven ability to conduct thorough and objective investigations, analyze complex data, and draw logical conclusions. * Exceptional analytical and problem-solving skills, with a keen attention to detail. * Excellent documentation skills, with the ability to present complex information clearly, concisely, and accurately for both internal and external use, ensuring all decisions are thoroughly supported. * Ability to work independently and make decisions within well-defined procedures. * Strong organizational skills with the ability to multitask, prioritize effectively, and manage time efficiently in challenging situations. * Willingness to work flexible hours, including shifts, weekends, and public holidays as needed. * Proactive attitude with a willingness to learn and develop in the financial crime domain. * Ability to work autonomously within established procedures and practices. Ability to work autonomously, proactively identifying and addressing tasks independently by applying learned procedures and best practices. This role requires taking initiative and effectively resolving issues within established frameworks. Nice to have: * Bachelor’s degree in Finance, Business Administration, Law, Criminal Justice, or a related field. * Experience in financial services, compliance, or a related field, with a focus on FinCrime investigations * Relevant certifications such as CAMS, CFCS, ICA, or equivalent. * Experience working in a global financial institution or fintech company. * Knowledge of SQL or other data analysis tools. ## Additional Information * Location: São Paulo, Brazil (Hybrid) * Compensation: 8300 BRL gross per month * Language Requirement: Please submit your resume in English. Resumes in Portuguese will not be considered. * Work Eligibility: Candidates must already be authorized to work in Brazil. We are unable to provide visa sponsorship or relocation packages for this role. * Remote Status: This is a hybrid role requiring office presence; it is not a fully remote position. * Benefits:[ Click here to see the benefits we offer!](https://www.google.com/search?q=link) Hiring Process: * Application (Resume + Cover Letter) * Test Assignment * Recruiter Screening * Final Interview For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit [Wise.Jobs](https://www.wise.jobs/). Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).", "summaryDescription" : "FinCrime Investigator - AML Investigations at Wise. Skills: AML Investigations, Financial Crime. Conduct investigations of suspicious activity. Analyze financial transactions", "postedDate" : "2026-06-15T20:19:05.000", "createdAt" : "2026-06-16T01:42:41.189", "lastUpdated" : "2026-06-16T12:16:26.678", "ingestTimestamp" : "2026-06-16T01:42:41.189", "mongoId" : "6a30892ef292fd229c092f29", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Investigation techniques", "AML Investigations", "Financial Crime", "Risk appetite", "Financial crime", "AML/CTF regulations", "Transaction monitoring", "KYC information", "Money laundering", "Fraud", "CAMS", "CFCS", "ICA", "Transaction monitoring systems" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e426f8b1b0376634c660", "title" : "Investigations Manager I, Investigations", "company" : "AOSP-V - M26", "industry" : "Investigation Loss Prevention, Investigation, selling partner services", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an E-Commerce Investigations Manager I in Metro Manila, Philippines, adjusted for manager seniority and full-time employment." }, "location" : "PHL", "locations" : [ "PHL" ], "timestamp" : "2026-06-15T08:16:51.059", "fingerprint" : "3876706169b0ceb4f3cc9c27154815746a550def5ed7c46e6e75a397337993f1", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3071098/apply", "externalId" : "565753db-8927-468f-aeb7-05a498460d42", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Metro Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.5736108,121.0329706" }, { "city" : "Cavite", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.2554073,120.8671503" }, { "city" : "Bulacan", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "15.0000000,121.0833330" }, { "city" : "Laguna", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.1696476,121.3336526" }, { "city" : "Rizal", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.6500000,121.2500000" } ], "locationText" : "Metro Manila, Philippines; Cavite, Philippines; Bulacan, Philippines; Laguna, Philippines; Rizal, Philippines", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "People management", "Performance management", "Business operations management", "Process improvement", "Continuous improvement", "Data-driven decision making", "Operational excellence", "Cross-functional collaboration", "Root cause analysis", "Lean methodologies", "Strategic automation", "Data-driven process optimization" ], "hardSkillsList" : [ "Performance analytics", "Quality monitoring", "Process assessment", "Data analysis", "Problem-solving methodologies", "Process improvement methodologies", "Metrics-based decision making" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Performance analytics", "level" : "intermediate" }, { "name" : "Quality monitoring", "level" : "intermediate" }, { "name" : "Process assessment", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Problem-solving methodologies", "level" : "intermediate" }, { "name" : "Process improvement methodologies", "level" : "intermediate" }, { "name" : "Metrics-based decision making", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "People leadership, Process improvement, Data analysis", "majorSkillsList" : [ "People leadership", "Process improvement", "Data analysis" ], "coreResponsibilities" : "Lead and develop investigations team, Manage team performance, Coordinate team performance, Evaluate team performance, Develop performance goals, Achieve performance goals, Track progress using analytics, Conduct interviews, Implement training programs, Allocate work, Conduct performance reviews, Mentor new managers, Mentor high-potential employees, Lead site level functional responsibilities, Implement digital solutions, Communicate policies and updates, Ensure compliance, Ensure consistency, Monitor processes, Document processes, Manage SLAs, Track SLAs in real-time, Monitor performance dashboards, Ensure quality of assigned team, Ensure productivity of assigned team, Identify customer issues, Analyze customer feedback, Analyze customer trends, Implement targeted solutions, Use AI tools for pattern recognition, Build process improvements, Drive process improvement culture, Drive continuous improvement culture, Apply kaizen methodologies, Apply lean methodologies, Apply strategic automation, Optimize processes using data, Collaborate cross-functionally, Identify barriers to accuracy, Identify barriers to productivity, Identify barriers to quality, Conduct process assessments, Implement automated solutions, Identify bottlenecks using analytics, Develop standardized operating procedures", "teamCollaboration" : "Cross-functional collaboration", "projectManagementSkills" : [ "Project management methodologies", "Cross-functional projects" ], "domainKnowledge" : "Contact Center Operations", "domainList" : [ "contact-center-operations" ], "domainSpecificKnowledge" : [ "Contact Center Operations" ], "toolProficiency" : [ "Microsoft Office Suite", "Excel", "Pivot tables", "Reporting tools", "Analytical tools" ], "communicationSkills" : "Communicate complex problems; Communicate solutions; Document processes; Present process improvement initiatives", "documentationSkills" : "Document processes; Document findings", "problemSolvingSkills" : "Problem-solving methodologies; Root cause analysis; Data-driven decision making; Analytical skills; Identify trends; Identify patterns", "specialRequirements" : "Physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal, Reliable ISP (200 MBPS+), Internet and power backup, Private work area, Free of distractions", "qualificationsBasic" : "Bachelor's Degree, 2+ years people leadership, Contact Center Operations experience, English language fluency, Ability to document and present process improvement initiatives, Proven experience implementing process improvement methodologies, Knowledge of root cause analysis tools, Experience leading continuous improvement initiatives, Analytical skills, Experience in performance tracking, Capability to translate data insights into actionable improvements", "qualificationsPreferred" : "Advanced proficiency in Microsoft Office Suite, Experience with data visualization tools, Experience with process mapping tools, Demonstrated ability to use analytical tools, Understanding of project management methodologies, Experience in leading cross-functional process improvement projects, Ability to manage multiple initiatives", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "You must be physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal. Remote Work Requirement A reliable ISP (internet bandwidth of at least 200 MBPS speed or higher) connection, either through DSL, fiber or a cable modem, and should have at least 100 GB data from a reliable provider. Internet and power back up must be available in case of connectivity/power outages. Your work area should be a private space in which you are not overlooked or disturbed. Your work area must be free of distractions such as barking dogs, television noise, music, children, etc. You must be able to devote full attention to the Amazon customer. Key job responsibilities People Management: • Leading and developing a team of 18-21 investigations associates; responsible for the overall performance management, coordination, and evaluation of the team using both traditional and data-driven insights. • Develop and achieve performance goals and objectives aligned with network-wide vision, utilizing performance analytics tools to track progress. • Carrying out supervisory responsibilities in accordance with Amazon's policies and procedures; responsibilities include interviewing, implementing structured training programs, work allocation, and performance reviews supported by analytics tools. • Mentoring new managers and high-potential employees, including guidance on leveraging available technology and process improvement methodologies. • Leading Site Level initiatives; primary owner of functional responsibilities that impact overall site, with focus on implementing efficient digital solutions where applicable. • Communicating policies and updates to investigations associates through established channels and digital platforms. • Ensure compliance and consistency through systematic monitoring and documentation processes. Business/Operations Management: • Management of SLAs using real-time tracking systems and performance dashboards. • Responsible for quality and productivity of assigned team, leveraging both traditional metrics and AI-assisted quality monitoring tools. • Developing and achieving performance goals through data-driven decision making and operational excellence. • Identifying customer issues through: • Analysis of customer feedback and trends • Implementing targeted solutions • Using available AI tools for pattern recognition • Building process improvements based on findings • Drive process improvement and continuous improvement culture through: • Traditional 'kaizen' and lean methodologies • Strategic automation where applicable • Data-driven process optimization • Cross-functional collaboration • Identifying and eliminating barriers to accuracy, productivity, and quality by: • Conducting regular process assessments • Implementing automated solutions for routine tasks • Using analytics to identify bottlenecks • Developing standardized operating procedures • Leveraging appropriate technology solution Basic Qualifications: • Basic Qualifications: Education and Experience: • Bachelor's Degree from an accredited university • 2+ years people leadership experience managing teams of 10-25 direct reports • Contact Center Operations experience. Leadership and Change Management: • Demonstrated success in leading teams through process changes and improvements • Experience in developing and implementing standard operating procedures • Proven ability to coach teams on problem-solving methodologies. Communication: • English language fluency • Ability to effectively communicate complex problems and solutions to various stakeholders • Experience in documenting and presenting process improvement initiatives. Process Improvement Expertise: • Proven experience implementing process improvement methodologies • Knowledge of root cause analysis tools and techniques (5-Why, Fishbone diagrams, Pareto analysis) • Experience leading continuous improvement initiatives and measuring their impact. Analytical and Decision-Making: • Strong analytical skills with ability to identify trends and patterns in data • Experience in performance tracking and metrics-based decision making • Capability to translate data insights into actionable improvements. Preferred Qualifications: Technical Skills: • Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis, pivot tables, and reporting • Experience with data visualization and process mapping tools • Demonstrated ability to use analytical tools for root cause analysis and problem-solving. Project Management: • Understanding of project management methodologies and their practical application • Experience in leading cross-functional process improvement projects • Ability to manage multiple initiatives while maintaining operational excellence. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Investigations Manager I, Investigations at AOSP-V - M26. Skills: People leadership, Process improvement, Data analysis. Lead and develop investigations team. Manage team performance", "postedDate" : "2026-06-13T16:04:15.639", "createdAt" : "2026-06-13T16:04:15.639", "lastUpdated" : "2026-06-15T08:16:51.059", "ingestTimestamp" : "2026-06-13T16:04:15.639", "mongoId" : "68c2e426f8b1b0376634c660", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3071098/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Performance analytics", "Quality monitoring", "Process assessment", "Data analysis", "Problem-solving methodologies", "Process improvement methodologies", "Metrics-based decision making", "Leadership", "Mentoring", "People leadership", "Process improvement", "People management", "Performance management", "Business operations management", "Continuous improvement", "Data-driven decision making", "Operational excellence", "Cross-functional collaboration", "Root cause analysis", "Lean methodologies", "Strategic automation", "Data-driven process optimization", "Project management methodologies", "Cross-functional projects", "Contact Center Operations", "Microsoft Office Suite", "Excel", "Pivot tables", "Reporting tools", "Analytical tools" ], "skillCount" : 30, "jobCategory" : "marketing", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305195f292fd229cf02b33", "title" : "Events and Ministry Coordinator (Onsite, Volunteer)", "company" : "Apartment Life", "industry" : "Real Estate", "salary" : { "min" : 0.0, "max" : 0.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The position is listed as a volunteer role, therefore the estimated salary is 0. This is based on the market baseline, entry seniority, and non-profit industry adjustments." }, "location" : "Wilson, North Carolina, United States", "locations" : [ "Wilson", "North Carolina", "United States" ], "timestamp" : "2026-06-16T07:02:11.085", "fingerprint" : "e83a61eef074675a6ba909a713f82155cd30fbbd153e4ca3d9e7c144a625856b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/apartmentlife/jobs/4285645009", "externalId" : "4285645009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wilson", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.7059114,-77.9175714" } ], "locationText" : "Wilson, North Carolina, United States", "professionalSkills" : [ "Event planning", "Budget management", "Marketing practices", "Social media" ], "majorSkills" : "Event planning, Resident relations, Volunteer coordination", "majorSkillsList" : [ "Event planning", "Resident relations", "Volunteer coordination" ], "coreResponsibilities" : "Plan monthly events, Host monthly events, Provide caring presence, Enhance online reputation, Invite residents to share experiences, Create marketing materials, Manage event budget, Prepare monthly summaries, Submit monthly reports, Meet with onsite staff, Meet with Program Director, Recruit volunteers, Engage volunteers, Coordinate volunteers, Recruit vendors, Engage vendors, Coordinate vendors, Recruit community partners, Engage community partners, Coordinate community partners, Visit new residents, Visit residents near lease end", "teamCollaboration" : "Meet with onsite staff; Meet with Program Director", "domainKnowledge" : "Business as ministry; Resident relations", "domainList" : [ "business-as-ministry", "resident-relations" ], "domainSpecificKnowledge" : [ "Business as ministry", "Resident relations" ], "communicationSkills" : "Create marketing materials; Complete required reports", "documentationSkills" : "Prepare monthly summaries; Submit monthly reports", "specialRequirements" : "Onsite, 12 hours weekly commitment, Availability evenings and weekends, Reduced rate apartment", "outcomesObjectives" : "Foster meaningful connections; Positively impact resident lives; Help residents experience God’s love", "qualificationsBasic" : "18 years of age or older, Legally eligible to work in the United States, Basic fluency in English, Possess a valid driver’s license, Current liability insurance, Reliable transportation, Physically able to use stairs, Physically able to bend, Physically able to sit, Physically able to stand, Physically able to stoop, Physically able to lift up to 25 pounds, Availability to commit weekly hours, Commit to minimum term of service", "qualificationsPreferred" : "Previous experience planning events, Previous experience coordinating events, Experience working within a budget, Familiarity with social media platforms, Familiarity with basic marketing practices, Existing network of potential volunteers, Existing network of potential vendors, Existing network of community partners", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This is not a paid position. The community we have available is located in Wilson, NC, and will be available in August. Events communicating with care and clarity; and offering acts of genuine hospitality and support. Through these efforts, Coordinators help foster meaningful connections and positively impact the lives of residents. We are seeking mission-minded, highly relational, and responsible individuals who enjoy meeting new people, planning social activities, and helping others experience God’s unconditional love. This role provides a unique opportunity to practice business as ministry by faithfully weaving together professional excellence with loving neighbors well. The weekly time commitment for an onsite coordinator at this community is 12 hours. Onsite coordinators are not paid, but they do receive a 2 bedrooom/2 bath apartment at a reduced rate. Job Duties & Responsibilities Plan and host 2 high-quality monthly events for residents to care for and connect residents to one another, onsite staff, and local services or businesses Provide a consistent, caring presence for residents and property staff with the support of residents, volunteers, and community partners Enhance the community’s online reputation by inviting residents to share their experiences Create marketing materials for activities, including monthly calendars, event flyers, and social media posts Manage the event budget and related processes Prepare and submit monthly summaries and reports Meet regularly with onsite staff and the Program Director for planning, training, and development Recruit, engage, and coordinate volunteers, vendors, and community partners to maximize impact Visit new residents shortly after they move in and/or residents who are near the end of their lease to connect with them Required Qualifications Must be 18 years of age or older Legally eligible to work in the United States Basic fluency in English, including the ability to create marketing materials and complete required reports Possess a valid driver’s license, current liability insurance, and reliable transportation for duties such as shopping for events and meeting vendors Physically able to use stairs, bend, sit, stand, stoop, and lift up to 25 pounds Availability to commit weekly hours, primarily during evenings and weekends when residents are most often home Ability to commit to the minimum term of service at the assigned apartment community Preferred Qualifications Previous experience planning or coordinating high-quality events Experience working within a budget Familiarity with social media platforms and basic marketing practices An existing network of potential volunteers, vendors, or community partners To learn more about Apartment Life, we invite you to explore our website, Facebook page, and Instagram page. Many applicants also find our FAQ page to be a valuable resource when discerning if this opportunity is the right fit. Additional notes regarding the application To help us get to know you well, please respond to all questions in your own voice. We kindly request that you refrain from using AI-generated content, as we’re most interested in your personal experiences, communication style, and perspective. You may see a place to provide a LinkedIn profile or resume. For this position with Apartment Life, you are welcome to submit those, but it is not required.", "summaryDescription" : "Events and Ministry Coordinator (Onsite, Volunteer) at Apartment Life. Skills: Event planning, Resident relations, Volunteer coordination. Plan monthly events. Host monthly events", "postedDate" : "2026-06-15T23:20:43.346", "createdAt" : "2026-06-15T23:20:43.346", "lastUpdated" : "2026-06-16T07:02:11.085", "ingestTimestamp" : "2026-06-15T23:20:43.346", "mongoId" : "6a305195f292fd229cf02b33", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 0, "hasSalary" : false, "allSkills" : [ "Event planning", "Resident relations", "Volunteer coordination", "Budget management", "Marketing practices", "Social media", "Business as ministry" ], "skillCount" : 7, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "6a305195f292fd229cf02b4a", "title" : "Events and Ministry Coordinator (Onsite, Volunteer)", "company" : "Apartment Life", "industry" : "Real Estate", "salary" : { "min" : 35000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on market data for an entry-level Events and Ministry Coordinator in Nashville, TN, considering the real estate industry and a full-time onsite role." }, "location" : "Nashville, Tennessee, United States", "locations" : [ "Nashville", "Tennessee", "United States" ], "timestamp" : "2026-06-16T09:24:14.610", "fingerprint" : "862c8167550c06962c6ff36bf008c83c5fc8b66adea2b66b8e8a78ff8b798264", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/apartmentlife/jobs/4033502009", "externalId" : "4033502009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nashville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1622767,-86.7742984" } ], "locationText" : "Nashville, Tennessee, United States", "professionalSkills" : [ "Event planning", "Marketing", "Social media savvy" ], "softSkillsList" : [ "Relational" ], "softSkills" : [ { "name" : "Relational" } ], "majorSkills" : "Event execution, Resident engagement, Community building", "majorSkillsList" : [ "Event execution", "Resident engagement", "Community building" ], "coreResponsibilities" : "Plan 2 events each month, Host 2 events each month, Provide a caring touch to residents, Provide a caring touch to staff, Enhance online reputation, Invite residents to share online, Develop marketing material for activities, Manage the event budget process, Prepare monthly summaries, Meet with staff for planning, Meet with program director for planning, Equip support team of volunteers, Equip support team of vendors, Equip support team of community partners, Visit new residents shortly after move-in, Visit residents near end of lease", "teamCollaboration" : "Work with supervisor; Engage support team; Meet with staff; Meet with program director", "domainKnowledge" : "Apartment community services", "domainList" : [ "apartment-community-services" ], "domainSpecificKnowledge" : [ "Apartment community services" ], "documentationSkills" : "Compose marketing elements; Compose required reports", "specialRequirements" : "Live Onsite at community, Commit weekly hours, Mainly evenings and weekends", "outcomesObjectives" : "Meet needs of each community; Serve through events and programming; Connect with residents; Connect residents to one another; Connect residents to services; Connect residents to local businesses; Maximize impact", "qualificationsBasic" : "18 years of age or older, Legally eligible to work in the United States, Basic fluency in English, Current driver's license, Liability insurance, Access to reliable transportation, Physically able to use stairs, Physically able to bend, Physically able to sit, Physically able to stand, Physically able to stoop, Physically able to carry up to 25 pounds, Availability to commit weekly hours, Minimum term commitment", "qualificationsPreferred" : "Previous event planning experience, Experience working within a budget, Relevant experience using social media, Network of support through volunteers, vendors, or community partners", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This is not a paid position. The role is compensated by living Onsite at the community with discounted rent. **PLEASE READ THE IMPORTANT DETAILS SECTION BELOW BEFORE APPLYING.** The Events and Ministry Coordinator will be responsible for excellence in executing the service plan of Apartment Life. Specifically, they work with their Apartment Life supervisor to prepare a monthly schedule to serve through events and programming in order to meet the needs of each community. Programming can include resident events and activities, welcoming new residents and elevated acts of care. This role internally will be called Coordinator of Neighborhood Services. Important Details: The community is located in Nashville, TN for approximately 15 hours per week. The coordinator will live Onsite at the community and the role is compensated with discounted rent. It is not a paid position. The position requires a coordinator that has experience planning high end events each month, marketing and is social media savvy. The role can be completed during business hours, evenings and weekends. Please click on this landing page to learn more about the Neighborhood Services role: https://apartmentlife.org/neighborhoodservices We are seeking mission-minded, highly relational, and responsible coordinators who enjoy meeting new people, planning social activities, and helping people experience God's unconditional love. Coordinators get to partake in doing \"business as a ministry\" by faithfully weaving together excellence in business with loving their neighbors well. Job Duties and Responsibilities Plan and host 2 events each month for the residents in the apartment community with the purpose of caring for and connecting with residents, connecting residents to one another and to services or local businesses in the wider community Provide a caring touch to residents and staff with the help of other residents and a network of community support Enhance online reputation by inviting residents to share online about their experience in the community. Develop marketing material for the activities such as monthly calendars, event flyers, and social media posts Manage the event budget process Prepare monthly summaries Meet with staff and program director for planning, equipping, and development Engage a support team of volunteers, vendors, and other community partners to maximize impact Visit new residents shortly after they move-in and/or residents who are near the end of their lease to connect with them Required Qualifications Must be 18 years of age or older. Be legally eligible to work in the United States Have basic fluency in English to compose marketing elements for the community and required reports for the property management company Possess a current driver's license and liability insurance, and access to a form of reliable transportation to complete coordinator duties such as shopping for events and connecting with vendors Be physically able to use stairs, bend, sit, stand, stoop, and carry up to 25 pounds Have the availability to commit weekly hours to perform job responsibilities, mainly in the evenings and weekends when most residents are home Be able to make the minimum term commitment to serving in the apartment community Preferred Qualifications Previous event planning experience Experience working within a budget Some relevant experience using social media Have a network of support through potential volunteers, vendors, or community partners Additional notes regarding the application You may see a place to provide a Linked-In profile or resume. For this position with Apartment Life, you are welcome to submit those, but it is not required.", "summaryDescription" : "Events and Ministry Coordinator (Onsite, Volunteer) at Apartment Life. Skills: Event execution, Resident engagement, Community building. Plan 2 events each month. Host 2 events each month", "postedDate" : "2026-06-15T23:18:27.393", "createdAt" : "2026-06-15T23:18:27.393", "lastUpdated" : "2026-06-16T09:24:14.610", "ingestTimestamp" : "2026-06-15T23:18:27.393", "mongoId" : "6a305195f292fd229cf02b4a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Relational", "Event execution", "Resident engagement", "Community building", "Event planning", "Marketing", "Social media savvy", "Apartment community services" ], "skillCount" : 8, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.85 }, { "id" : "6a305195f292fd229cf02b39", "title" : "Events and Ministry Coordinator (Onsite, Volunteer)", "company" : "Apartment Life", "industry" : "Real Estate", "salary" : { "min" : 0.0, "max" : 0.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The position is listed as a volunteer role, therefore the estimated salary is 0. This is based on the market baseline, seniority tier, and key adjustments." }, "location" : "Fort Worth, Texas, United States", "locations" : [ "Fort Worth", "Texas", "United States" ], "timestamp" : "2026-06-16T08:09:11.521", "fingerprint" : "11e1a7f19caddb428281c54b975fed74eefbf7ecd3b96af98dff29aacbd8bf68", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/apartmentlife/jobs/4034054009", "externalId" : "4034054009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Worth", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7531770,-97.3327459" } ], "locationText" : "Fort Worth, Texas, United States", "professionalSkills" : [ "Event planning", "Budget management" ], "majorSkills" : "Event planning, Resident engagement", "majorSkillsList" : [ "Event planning", "Resident engagement" ], "coreResponsibilities" : "Plan and host 2 events each month, Provide a caring touch to residents and staff, Enhance online reputation by inviting residents to share, Develop marketing material for activities, Manage the event budget process, Prepare monthly summaries, Meet with staff and program director, Engage a support team of volunteers, vendors, and, Visit new residents shortly after move-in, Visit residents near end of lease", "domainKnowledge" : "Apartment community experience", "domainList" : [ "apartment-community-experience" ], "domainSpecificKnowledge" : [ "Apartment community experience" ], "documentationSkills" : "Compose marketing elements; Prepare required reports", "specialRequirements" : "Serve 12-16 hours per week (onsite), Live onsite for reduced rent (onsite)", "outcomesObjectives" : "Create excellent AL experience; Impact community and resident lives; Connect residents to services or businesses", "qualificationsBasic" : "18 years of age or older, Legally eligible to work in the United States, Basic fluency in English, Current driver's license, Liability insurance, Access to reliable transportation, Physically able to use stairs, bend, sit, stand, stoop, and carry up to 25 pounds, Availability to commit weekly hours, Minimum term commitment", "qualificationsPreferred" : "Previous event planning experience, Experience working within a budget, Some relevant social media experience, Network of support through volunteers, vendors, or community partners", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This is not a paid position. Events and Ministry Coordinators get to create and provide an excellent Apartment Life (AL) experience to residents and staff in an apartment community! Coordinators are passionate about the vision and mission of AL and combine this passion with skill to plan consistently excellent and irresistible events, provide exceptional personal communication, and offer acts of genuine care and radical hospitality for those in their scope of service- ultimately impacting the community and the lives of apartment residents. We are seeking mission-minded, highly relational, and responsible coordinators who enjoy meeting new people, planning social activities, and helping people experience God's unconditional love. Coordinators get to partake in doing \"business as a ministry\" by faithfully weaving together excellence in business with loving their neighbors well. Job Duties and Responsibilities Plan and host 2 events each month for the residents in the apartment community with the purpose of caring for and connecting with residents, connecting residents to one another and to services or local businesses in the wider community Provide a caring touch to residents and staff with the help of other residents and a network of community support Enhance online reputation by inviting residents to share online about their experience in the community. Develop marketing material for the activities such as monthly calendars, event flyers, and social media posts Manage the event budget process Prepare monthly summaries Meet with staff and program director for planning, equipping, and development Engage a support team of volunteers, vendors, and other community partners to maximize impact Visit new residents shortly after they move-in and/or residents who are near the end of their lease to connect with them Required Qualifications Must be 18 years of age or older. Be legally eligible to work in the United States Have basic fluency in English to compose marketing elements for the community and required reports for the property management company Possess a current driver's license and liability insurance, and access to a form of reliable transportation to complete coordinator duties such as shopping for events and connecting with vendors Be physically able to use stairs, bend, sit, stand, stoop, and carry up to 25 pounds Have the availability to commit weekly hours to perform job responsibilities, mainly in the evenings and weekends when most residents are home Be able to make the minimum term commitment to serving in the apartment community Preferred Qualifications Previous event planning experience Experience working within a budget Some relevant experience using social media Have a network of support through potential volunteers, vendors, or community partners Additional notes regarding the application You may see a place to provide a Linked-In profile or resume. For this position with Apartment Life, you are welcome to submit those, but it is not required. Please note the differences in our onsite and offsite coordinator positions. Please review our website for more details. Onsite coordinators serve an apartment community for 12-16 hours per week and live onsite for a reduced amount. Offsite coordinators serve for 8-16 hours per month, do not live at the community, and are compensated by an hourly wage.", "summaryDescription" : "Events and Ministry Coordinator (Onsite, Volunteer) at Apartment Life. Skills: Event planning, Resident engagement. Plan and host 2 events each month. Provide a caring touch to residents and staff", "postedDate" : "2026-06-15T23:17:02.150", "createdAt" : "2026-06-15T23:17:02.150", "lastUpdated" : "2026-06-16T08:09:11.521", "ingestTimestamp" : "2026-06-15T23:17:02.150", "mongoId" : "6a305195f292fd229cf02b39", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 0, "hasSalary" : false, "allSkills" : [ "Event planning", "Resident engagement", "Budget management", "Apartment community experience" ], "skillCount" : 4, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.85 }, { "id" : "693c2b8d70f0b99d5843febb", "title" : "WHS Remediation Site Manager, Due Diligence and Remediation", "company" : "Amazon.com Services LLC", "industry" : "Corporate Operations, Risk Family, Logistics", "salary" : { "min" : 66800.0, "max" : 142800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Daytona Beach, Florida, USA", "locations" : [ "Daytona Beach, Florida, USA" ], "timestamp" : "2026-06-15T01:57:41.483", "fingerprint" : "54c36a62b2e62a79f8c909b680f448c5c933a9c6bfd598acbef93bb3ed15eb9a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3138586/apply", "externalId" : "996c2677-cc80-4b87-b947-ada70c944f5a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Daytona Beach", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.2108147,-81.0228331" } ], "locationText" : "Daytona Beach, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceLevel" : "Manager", "technicalSkills" : "SQL", "professionalSkills" : [ "Due diligence", "Remediation", "Site management", "Environmental risk", "Regulatory compliance" ], "hardSkillsList" : [ "Data analysis", "Risk assessment", "Contract review", "Plan validation", "Site inspection", "Compliance documentation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Contract review", "level" : "intermediate" }, { "name" : "Plan validation", "level" : "intermediate" }, { "name" : "Site inspection", "level" : "intermediate" }, { "name" : "Compliance documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Site management, Environmental remediation, Regulatory compliance", "majorSkillsList" : [ "Site management", "Environmental remediation", "Regulatory compliance" ], "coreResponsibilities" : "Develop program across stakeholder teams, Ensure safe management of contaminated sites, Ensure compliant management of contaminated sites, Assume departmental management of contaminated sites, Ensure compliance with approval conditions, Manage engineering controls, Manage use restrictions, Manage reporting, Provide guidelines for engineering control designs, Review engineering control designs, Provide support to pre-construction planning, Provide pre-construction information, Provide technical information for bid procedures, Review contractor bid packages, Review contractor responses, Review Material Management Plans, Review Site Management Plans, Validate Material Management Plans, Validate Site Management Plans, Coordinate contractors during sub-surface construction, Inspect contractors during sub-surface construction, Oversee contractors during sub-surface construction, Coordinate environmental consultants during sub-surface construction, Inspect environmental consultants during sub-surface construction, Oversee environmental consultants during sub-surface construction, Conduct inspections of site capping systems, Conduct inspections of containment systems, Communicate risk to stakeholders, Interface with preconstruction teams, Interface with design teams, Interface with construction teams, Identify environmental risks, Mitigate environmental risks, Monitor project schedules, Maintain documentation of compliance activities, Ensure site development meets regulatory requirements, Ensure site operation meets regulatory requirements, Support renovation work at contaminated sites", "teamCollaboration" : "Internal and external teams; Design teams; Construction teams; Operating teams; Multiple Amazon teams; Regulatory agencies; External stakeholders; Property owners; Developers; Contractors", "projectManagementSkills" : [ "Program management", "Project management" ], "domainKnowledge" : "Contaminated sites; Engineering controls; Material management; Site management; Sub-surface construction; Site capping; Containment systems; Environmental regulations", "domainList" : [ "contaminated-sites", "engineering-controls", "material-management", "site-management", "sub-surface-construction", "site-capping", "containment-systems", "environmental-regulations" ], "domainSpecificKnowledge" : [ "Contaminated sites", "Engineering controls", "Material management", "Site management", "Sub-surface construction", "Site capping", "Containment systems", "Environmental regulations" ], "toolProficiency" : [ "Excel", "Access", "SQL" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Compliance documentation", "problemSolvingSkills" : "Risk mitigation", "qualificationsBasic" : "3+ years program management, 3+ years project management, Experience reading construction drawings, Experience interpreting construction drawings, Experience creating construction drawings, Experience reading specifications, Experience interpreting specifications, Experience creating specifications, Experience reading submittal documents, Experience interpreting submittal documents, Experience creating submittal documents, Experience communicating to senior management, Experience communicating to customers, Experience with Excel for data analysis, Experience with Access for data analysis, Experience with SQL for data analysis, Experience with other data management systems, Bachelors degree in Geology, Bachelors degree in Environmental Science, Bachelors degree in Chemistry, Bachelors degree in Chemical Engineering, Bachelors degree in Environmental Engineering, Bachelors degree in Civil Engineering, Bachelors degree in related field", "qualificationsPreferred" : "Master's degree in related technical field, Experience with large-scale commercial construction, Experience with contamination remediation", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the Workplace Health & Safety (WHS) Due Diligence and Remediation team, as the WHS Remediation Site Manager, you will play a crucial role in protecting communities and the environment. You will be responsible for partnering with internal and external design, construction, and operating teams providing advice, support, and consultant oversight at impacted sites. Key job responsibilities * Develop program across multiple stakeholder teams to ensure the safe and compliant management of contaminated sites. * Assume departmental management of contaminated sites post-due diligence, ensuring compliance with all approval conditions such as engineering controls management, use restrictions, and reporting. * Provide guidelines for and review engineering control designs prepared by vendors * Provide support to pre-construction phase project planning including pre-construction information and technical information to support bid procedures. * Review contractor bid packages and responses for inclusion of design and health and safety requirements. * Review and validate Material Management Plans and Site Management Plans for adherence to Amazon requirements. * Coordinate, inspect, and oversee contractors and environmental consultants during sub-surface construction activities. * Conduct inspections of site capping and containment systems. * Communicate risk to stakeholders including design, construction, operations, and renovation teams. * Interface with preconstruction/design and construction teams to identify and mitigate environmental risks. * Monitor project schedules and maintain documentation of compliance activities. * Ensure all phases of site development and operation meet regulatory requirements. * Support renovation work at contaminated sites within Amazon's portfolio as capacity allows. This role requires coordination between multiple Amazon teams, regulatory agencies and external stakeholders, and partners such as property owners, developers, and contractors. Basic Qualifications: - 3+ years of program or project management experience - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents - Experience communicating to senior management and customers verbally and in writing - Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems - Bachelors degree in Geology, Environmental Science, Chemistry, Chemical or Environmental Engineering, Civil Engineering, or related field of study. Preferred Qualifications: - Master's degree in a related technical field - Experience with large-scale commercial construction projects including contamination remediation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "WHS Remediation Site Manager, Due Diligence and Remediation at Amazon.com Services LLC. Skills: Site management, Environmental remediation, Regulatory compliance. Develop program across stakeholder teams. Ensure safe management of contaminated sites", "postedDate" : "2026-06-13T03:19:01.022", "createdAt" : "2026-06-13T03:19:01.022", "lastUpdated" : "2026-06-15T01:57:41.483", "ingestTimestamp" : "2026-06-13T03:19:01.022", "mongoId" : "693c2b8d70f0b99d5843febb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3138586/apply", "salaryAnnualMin" : 66800, "salaryAnnualMax" : 142800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Risk assessment", "Contract review", "Plan validation", "Site inspection", "Compliance documentation", "Leadership", "Site management", "Environmental remediation", "Regulatory compliance", "Due diligence", "Remediation", "Environmental risk", "Program management", "Project management", "Contaminated sites", "Engineering controls", "Material management", "Sub-surface construction", "Site capping", "Containment systems", "Environmental regulations", "Excel", "Access", "SQL" ], "skillCount" : 25, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a309bc1f292fd229c0f3ef2", "title" : "Events Manager", "company" : "Wing", "industry" : "Innovation Engineering", "salary" : { "min" : 60000.0, "max" : 80000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T11:47:19.481", "fingerprint" : "0df9c4217b9f4e5e37a990012103e441eb73157ffbdd25c1124d86e47aba32c6", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/getwingapp/5636b837-d74a-49c1-9abb-2c7c0631a5d7/apply", "externalId" : "5636b837-d74a-49c1-9abb-2c7c0631a5d7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 4, "experienceLevel" : "Entry", "technicalSkills" : "AI", "professionalSkills" : [ "Event marketing", "Field marketing", "Event coordination", "Budget management", "KPI definition", "Reporting", "Negotiation", "Project management" ], "hardSkillsList" : [ "Event planning", "Logistics management", "Budget forecasting", "ROI maximization", "Lead capture", "Lead qualification", "Vendor management", "Contract negotiation" ], "softSkillsList" : [ "Calm under pressure" ], "hardSkills" : [ { "name" : "Event planning", "level" : "intermediate" }, { "name" : "Logistics management", "level" : "intermediate" }, { "name" : "Budget forecasting", "level" : "intermediate" }, { "name" : "ROI maximization", "level" : "intermediate" }, { "name" : "Lead capture", "level" : "intermediate" }, { "name" : "Lead qualification", "level" : "intermediate" }, { "name" : "Vendor management", "level" : "intermediate" }, { "name" : "Contract negotiation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Calm under pressure" } ], "majorSkills" : "Event marketing, Field marketing, Event execution, Pipeline generation", "majorSkillsList" : [ "Event marketing", "Field marketing", "Event execution", "Pipeline generation" ], "coreResponsibilities" : "Source and prioritize events, Research tradeshows, Evaluate tradeshows, Recommend tradeshows, Research conferences, Evaluate conferences, Recommend conferences, Research industry events, Evaluate industry events, Recommend industry events, Own event calendar, Negotiate sponsorships, Negotiate booth space, Negotiate speaking slots, Negotiate add-ons, Plan events end to end, Execute events end to end, Manage booth design, Manage booth shipping, Manage swag, Manage collateral, Manage lead capture, Manage badge scanners, Manage AV, Manage catering, Manage hotel blocks, Manage team travel logistics, Attend events in person, Set up booths, Tear down booths, Troubleshoot in real time, Prep attending team members, Brief team on objectives, Brief team on talking points, Brief team on target accounts, Brief team on logistics, Drive pipeline with sales, Partner with sales, Book pre-show meetings, Run dinners on-site, Run customer events on-site, Capture leads, Qualify leads, Follow up on leads, Run pre-event campaigns, Run post-event campaigns, Work with marketing on email outreach, Work with marketing on landing pages, Work with marketing on paid promotion, Work with marketing on social promotion, Drive booth traffic, Drive meeting bookings, Manage event spend, Track event costs, Forecast event costs, Flag budget risks, Make budget trade-off decisions, Define KPIs for events, Report on event results, Build post-event reports", "teamCollaboration" : "Partner with sales; Partner with marketing; Partner with product; Work with marketing; Prep attending team members; Brief attending team members", "projectManagementSkills" : [ "Project management instincts", "Timeline management", "Budget management", "Vendor management", "Logistics management" ], "domainKnowledge" : "Agentic AI; Traditional service businesses; B2B SaaS; Tech environment", "domainList" : [ "agentic-ai", "traditional-service-businesses", "b2b-saas", "tech-environment" ], "domainSpecificKnowledge" : [ "Agentic AI", "Traditional service businesses", "B2B SaaS", "Tech environment" ], "toolProficiency" : [ "HubSpot" ], "communicationSkills" : "Excellent communicator; Written communication; In-person communication; Rally a team; Brief executives; Chat up prospects", "problemSolvingSkills" : "Problem-solve on your feet", "specialRequirements" : "Travel 30-50%, Potential European travel, Live near major airport hub", "outcomesObjectives" : "Drive real pipeline; Turn booth space into meetings; Turn booth space into opportunities; Turn booth space into closed revenue; Turn badge scans into meetings; Turn badge scans into opportunities; Turn badge scans into closed revenue; Shape how customers see us; Shape how prospects see us; Shape how industry sees us; Build portfolio of events; Maximize ROI; Connect event activity to pipeline; Connect event activity to revenue; Improve event performance", "qualificationsBasic" : "1-4 years event marketing experience, 1-4 years field marketing experience, 1-4 years event coordination experience, B2B or tech event marketing experience, Track record organizing events end to end, Experience managing events budget, Experience forecasting event spend, Experience tracking event spend, Experience making trade-offs for ROI, Comfortable defining KPIs, Comfortable building reports, Experience connecting event activity to pipeline, Experience connecting event activity to revenue, Used AI to automate work, Used AI to improve work, Project management instincts, Comfortable negotiating with vendors, Comfortable negotiating with event organizers, Excellent communicator, Calm under pressure, Willing to travel 30-50%, Potential European travel, Right to work in country", "qualificationsPreferred" : "Experience with Cvent, Experience with Splash, Experience with Bizzabo, Experience with Goldcast, Experience with international events, Experience with international vendors, Background in B2B SaaS, Experience in fast-paced tech environment", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for traditional service businesses. Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy. If you’re driven by challenge and eager to make a significant impact in a high-caliber role, this is the opportunity you’ve been waiting for. We're hiring a Field & Events Marketer to own our presence at industry events, tradeshows, and conferences across North America. You'll source the right shows, run them end to end, and be the person on the ground making sure every event drives real pipeline. This is a hands-on role for someone 1-4 years into their career who loves logistics, thrives in fast-paced environments, and gets a kick out of pulling off a great event. You'll partner closely with sales, marketing, and product to turn booth space and badge scans into meetings, opportunities, and closed revenue. Why This Role You'll own a high-visibility function from day one. Every event is a chance to shape how customers, prospects, and the industry see us. If you want to grow fast, take real ownership, and build a portfolio of events you're genuinely proud of, this is the seat for you. ## What You'll Do Source and prioritize events. Research, evaluate, and recommend tradeshows, conferences, and industry events that align with our ICP and revenue goals. Own a rolling 12-month event calendar. Negotiate and contract. Manage relationships with event organizers, vendors, and venues. Negotiate sponsorships, booth space, speaking slots, and add-ons to stretch every dollar. Plan and execute end to end. Own every detail, including booth design and shipping, swag, collateral, lead capture, badge scanners, AV, catering, hotel blocks, and travel logistics for the team. Be the on-site point of contact. Attend every event in person. Set up and tear down booths, troubleshoot in real time, and make sure our presence looks sharp from start to finish. Prep the team. Brief attending team members on objectives, talking points, target accounts, and logistics. Make sure everyone knows where to be, when, and what to do. Drive pipeline with sales. Partner with sales to book pre-show meetings, run dinners and customer events on-site, and ensure every lead is captured, qualified, and followed up on quickly. Run pre- and post-event campaigns. Work with marketing on email outreach, landing pages, paid promotion, and social to drive booth traffic and meeting bookings before the show. Own the budget. Manage event spend across the full calendar. Track costs, forecast accurately, flag risks early, and make smart trade-off decisions when priorities shift. Define KPIs and report on results. Set clear KPIs for each event (leads, meetings, pipeline, ROI) and build clean post-event reports that show what worked, what didn't, and how to improve next time. ## What We're Looking For 1 to 4 years of experience in event marketing, field marketing, or event coordination, ideally B2B or tech. A track record of organizing events end to end, even at smaller scale. You can point to shows you ran and what came out of them. Experience managing an events budget. You know how to forecast, track spend, and make trade-offs to maximize ROI. Comfortable defining KPIs and building reports that connect event activity to pipeline and revenue. Genuinely into AI and using it to work smarter. You can show us specific projects, tools, or workflows where you've used AI to automate or improve your work as an events marketer (research, vendor outreach, post-event reporting, content drafting, lead enrichment, etc.). This is a must, not a nice to have. Familiarity with HubSpot is sufficient on the CRM side; we'll take care of the rest. Strong project management instincts. You stay on top of timelines, budgets, vendors, and dozens of moving pieces without dropping the ball. Comfortable negotiating with vendors and event organizers to get the best terms. Excellent communicator, written and in person. You can rally a team, brief executives, and chat up prospects on a show floor with equal ease. Calm under pressure. Things go wrong at events; you problem-solve on your feet. Willing and able to travel 30 to 50% during peak event seasons across North America, with potential European travel as we expand. ## Location and Work Authorization This is a fully remote role open to candidates based in the US or Canada. Because travel is core to the job, we need you to live within roughly an hour of a major airport hub with frequent direct flights. This keeps travel costs reasonable and gets you to events without painful layovers. Qualifying US hubs include (but aren't limited to): Atlanta (ATL), Boston (BOS), Charlotte (CLT), Chicago (ORD/MDW), Dallas (DFW), Denver (DEN), Detroit (DTW), Houston (IAH), Los Angeles (LAX), Miami (MIA), Minneapolis (MSP), New York (JFK/EWR/LGA), Philadelphia (PHL), Phoenix (PHX), San Francisco (SFO), Seattle (SEA), Washington DC (IAD/DCA). Qualifying Canadian hubs: Toronto (YYZ), Vancouver (YVR), Calgary (YYC), Montreal (YUL). If you're near another major hub with strong direct connectivity to the cities where industry events typically happen (Las Vegas, Orlando, San Francisco, NYC, Chicago, Austin), we'd love to hear from you. Work authorization: You must have the right to work in the country where you live. We are not able to offer visa sponsorship for this role. Nice to have Experience with event tools like Cvent, Splash, Bizzabo, or Goldcast. Experience working with international events or vendors. Background in B2B SaaS or a similar fast-paced tech environment. ## Additional Information Note: due to the seniority of this role, you are exempt from completing any initial assessments sent to you via email. If you do receive them, simply ignore them.", "summaryDescription" : "Events Manager at Wing. Skills: Event marketing, Field marketing, Event execution, Pipeline generation. Source and prioritize events. Research tradeshows", "postedDate" : "2026-06-15T23:13:56.004", "createdAt" : "2026-06-15T23:13:56.004", "lastUpdated" : "2026-06-16T11:47:19.481", "ingestTimestamp" : "2026-06-16T03:26:33.188", "mongoId" : "6a309bc1f292fd229c0f3ef2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60000, "salaryAnnualMax" : 80000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Event planning", "Logistics management", "Budget forecasting", "ROI maximization", "Lead capture", "Lead qualification", "Vendor management", "Contract negotiation", "Calm under pressure", "Event marketing", "Field marketing", "Event execution", "Pipeline generation", "Event coordination", "Budget management", "KPI definition", "Reporting", "Negotiation", "Project management", "Project management instincts", "Timeline management", "Agentic AI", "Traditional service businesses", "B2B SaaS", "Tech environment", "HubSpot" ], "skillCount" : 26, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "693c2b8d70f0b99d5843feba", "title" : "WHS Remediation Site Manager, Due Diligence and Remediation", "company" : "Amazon.com Services LLC", "industry" : "Corporate Operations, Risk Family, Logistics", "salary" : { "min" : 66800.0, "max" : 142800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bellevue, Washington, USA", "locations" : [ "Bellevue, Washington, USA" ], "timestamp" : "2026-06-15T00:02:44.928", "fingerprint" : "0c2f0f2bff7aed18fe944ed2e249cdd80f153fb56b664875ce870cc57106e07d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3138587/apply", "externalId" : "d4fcbb82-adb3-456b-a676-b417ea3c094b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceLevel" : "Manager", "technicalSkills" : "SQL", "professionalSkills" : [ "Due diligence", "Remediation", "Site management", "Environmental engineering", "Regulatory compliance" ], "hardSkillsList" : [ "Data analysis", "Site capping", "Containment systems" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Site capping", "level" : "intermediate" }, { "name" : "Containment systems", "level" : "intermediate" } ], "majorSkills" : "Site management, Environmental remediation, Regulatory compliance", "majorSkillsList" : [ "Site management", "Environmental remediation", "Regulatory compliance" ], "coreResponsibilities" : "Develop program across stakeholder teams, Ensure safe management of sites, Ensure compliant management of sites, Assume departmental management of sites, Ensure compliance with approval conditions, Manage engineering controls, Manage use restrictions, Manage reporting, Provide guidelines for control designs, Review engineering control designs, Provide support to pre-construction, Provide information for tender procedures, Review contractor tender packages, Review contractor responses, Review Material Management Plans, Review Site Management Plans, Coordinate contractors, Inspect contractors, Oversee contractors, Coordinate environmental consultants, Inspect environmental consultants, Oversee environmental consultants, Conduct inspections of site capping, Conduct inspections of containment systems, Communicate risk to stakeholders, Interface with preconstruction teams, Interface with design teams, Interface with construction teams, Mitigate environmental risks, Monitor project schedules, Maintain documentation of compliance, Ensure site development meets regulatory requirements, Ensure site operation meets regulatory requirements, Support renovation work at sites", "teamCollaboration" : "Internal and external teams; Design teams; Construction teams; Operating teams; Multiple Amazon teams; Regulatory agencies; External stakeholders; Property owners; Developers; Contractors", "projectManagementSkills" : [ "Program management", "Project management" ], "domainKnowledge" : "Contaminated sites; Environmental regulations; Engineering controls; Remediation systems; Deed restrictions; Property restrictions; Land use controls; PFAS", "domainList" : [ "contaminated-sites", "environmental-regulations", "engineering-controls", "remediation-systems", "deed-restrictions", "property-restrictions", "land-use-controls", "pfas" ], "domainSpecificKnowledge" : [ "Contaminated sites", "Environmental regulations", "Engineering controls", "Remediation systems", "Deed restrictions", "Property restrictions", "Land use controls", "PFAS" ], "toolProficiency" : [ "Excel", "Access", "SQL" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Compliance documentation", "problemSolvingSkills" : "Risk mitigation", "qualificationsBasic" : "3+ years program management, 3+ years project management, Read construction drawings, Interpret construction specifications, Communicate to senior management, Communicate to customers, Analyze data with Excel, Analyze data with Access, Analyze data with SQL, Analyze data with other systems, Contaminated site construction, Contaminated site management, Knowledge of environmental regulations, Knowledge of compliance requirements, Environmental engineering controls, Remediation systems, Work with deed restrictions, Work with property restrictions, Work with land use controls, Bachelors degree in Geology, Bachelors degree in Environmental Science, Bachelors degree in Chemistry, Bachelors degree in Chemical Engineering, Bachelors degree in Environmental Engineering, Bachelors degree in Civil Engineering, Bachelors degree in related field", "qualificationsPreferred" : "Master's degree in related technical field, Experience with large-scale commercial construction, Experience with contamination remediation, PFAS expertise", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the Workplace Health & Safety (WHS) Due Diligence and Remediation team, as the WHS Remediation Site Manager, you will play a crucial role in protecting communities and the environment. You will be responsible for partnering with internal and external design, construction, and operating teams providing advice, support, and consultant oversight at impacted sites. Key job responsibilities * Develop program across multiple stakeholder teams to ensure the safe and compliant management of contaminated sites. * Assume departmental management of contaminated sites post-due diligence, ensuring compliance with all approval conditions such as engineering controls management, use restrictions, and reporting. * Provide guidelines for and review engineering control designs prepared by vendors * Provide support to pre-construction phase project planning including pre-construction information and technical information to support tender procedures. * Review contractor tender packages and responses for inclusion of design and health and safety requirements. * Review and validate Material Management Plans and Site Management Plans for adherence to Amazon requirements. * Coordinate, inspect, and oversee contractors and environmental consultants during sub-surface construction activities. * Conduct inspections of contaminated site capping and containment systems. * Communicate risk to stakeholders including design, construction, operations, and renovation teams. * Interface with preconstruction/design and construction teams to identify and mitigate environmental risks. * Monitor project schedules and maintain documentation of compliance activities. * Ensure all phases of site development and operation meet regulatory requirements. * Support renovation work at contaminated sites within Amazon's portfolio as capacity allows. This role requires coordination between multiple Amazon teams, regulatory agencies and external stakeholders, and partners such as property owners, developers, and contractors. Basic Qualifications: - 3+ years of program or project management experience - Experience reading and interpreting construction drawings and specifications - Experience communicating to senior management and customers verbally and in writing - Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems - Experience in contaminated site construction and management, preferably with PFAS expertise. - Strong knowledge of environmental regulations and compliance requirements. - Experience with environmental engineering controls and remediation systems (caps, cover-systems, vapor/methane intrusion mitigation systems, etc.). - Experience working with deed or property restrictions and land use controls. - Bachelors degree in Geology, Environmental Science, Chemistry, Chemical or Environmental Engineering, Civil Engineering, or related field of study. Preferred Qualifications: - Master's degree in a related technical field - Experience with large-scale commercial construction projects including contamination remediation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "WHS Remediation Site Manager, Due Diligence and Remediation at Amazon.com Services LLC. Skills: Site management, Environmental remediation, Regulatory compliance. Develop program across stakeholder teams. Ensure safe management of sites", "postedDate" : "2026-06-13T01:28:05.624", "createdAt" : "2026-06-13T01:28:05.624", "lastUpdated" : "2026-06-15T00:02:44.928", "ingestTimestamp" : "2026-06-13T01:28:05.624", "mongoId" : "693c2b8d70f0b99d5843feba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3138587/apply", "salaryAnnualMin" : 66800, "salaryAnnualMax" : 142800, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Site capping", "Containment systems", "Site management", "Environmental remediation", "Regulatory compliance", "Due diligence", "Remediation", "Environmental engineering", "Program management", "Project management", "Contaminated sites", "Environmental regulations", "Engineering controls", "Remediation systems", "Deed restrictions", "Property restrictions", "Land use controls", "PFAS", "Excel", "Access", "SQL" ], "skillCount" : 22, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a306fd5f292fd229cfed7df", "title" : "Security Incident Response Manager", "company" : "Stripe", "industry" : "FinTech", "salary" : { "min" : 110000.0, "max" : 150000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager-level Security Incident Response Manager in the FinTech industry in Ireland, adjusted for seniority and company size." }, "location" : "Ireland Locations", "locations" : [ "Ireland Locations" ], "timestamp" : "2026-06-16T11:17:32.753", "fingerprint" : "5f1795380bd689254fa4ec13a24c81721330e837ac870f097537d3dd799086da", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://stripe.com/jobs/search?gh_jid=8007205", "externalId" : "8007205", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Ireland", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "Python, SQL, MacOS, Linux, Windows", "professionalSkills" : [ "Security management", "Data analytics", "Network security", "Digital forensics", "Incident response", "Threat intelligence", "Data processing", "Data analysis" ], "hardSkillsList" : [ "Incident response", "Threat analysis", "Forensic investigation", "Data analysis", "Network security", "System administration" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Threat analysis", "level" : "intermediate" }, { "name" : "Forensic investigation", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Network security", "level" : "intermediate" }, { "name" : "System administration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident Response Management, Security Operations, Team Leadership, Threat Analysis", "majorSkillsList" : [ "Incident Response Management", "Security Operations", "Team Leadership", "Threat Analysis" ], "coreResponsibilities" : "Leverage security management experience, Improve incident response capabilities, Manage team of security analysts, Manage investigators, Manage responders, Hire team members, Train team members, Evaluate team performance, Provide technical guidance, Develop response procedures, Ensure timely resolution of casework, Collaborate with internal stakeholders, Make continuous improvements to incident response function, Lead team of security analysts, Support team of security analysts, Triage threats, Assess threats, Respond to threats, Provide technical guidance to team, Influence organizational mission, Influence organizational vision, Ensure prioritization of project work, Ensure delivery of project work, Align project work with security roadmaps, Strengthen KPIs for response operations, Strengthen metrics for response operations, Provide clear reporting to stakeholders, Provide consistent reporting to stakeholders, Work cross-functionally with security engineering teams, Gather requirements for analyzing security events data, Gather requirements for responding to security events data, Protect Stripe networks, Protect Stripe systems, Protect Stripe data, Develop strategies for incident response, Document strategies for incident response, Implement strategies for incident response, Develop runbooks for incident response, Document runbooks for incident response, Implement runbooks for incident response, Develop capabilities for incident response, Document capabilities for incident response, Implement capabilities for incident response, Continuously improve security processes, Continuously improve response capabilities, Collaborate with security engineers, Collaborate with security analysts, Coach individual contributors, Mentor individual contributors, Enable career development, Champion quality standards within team", "teamCollaboration" : "Cross-functional teams; Security Analytics teams; Detection teams; Security engineering teams", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Threat actor tactics; Threat actor techniques; Threat actor procedures; Security incident response; Network security; Digital forensics; Data analytics", "domainList" : [ "threat-actor-tactics", "threat-actor-techniques", "threat-actor-procedures", "security-incident-response", "network-security", "digital-forensics", "data-analytics" ], "domainSpecificKnowledge" : [ "Threat actor tactics", "Threat actor techniques", "Threat actor procedures", "Security incident response", "Network security", "Digital forensics", "Data analytics" ], "toolProficiency" : [ "Chronicle", "Tines", "Osquery", "Splunk" ], "communicationSkills" : "Operational reporting; Incident reporting", "documentationSkills" : "Response procedures; Runbooks", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Ensure timely and effective resolution of casework", "qualificationsBasic" : "5+ years leading Security Operations or Incident Response teams, Hands-on, technical management experience, B.S. or M.S. Computer Science or related field, Equivalent experience in Security, Experience recruiting, growing, and leading technical teams, Performance management experience, Excellent written and verbal communication skills, Ability to develop and deliver operational or incident-related information to leadership, Advanced knowledge of data analytics, Advanced knowledge of network security, Advanced knowledge of digital forensics, Advanced knowledge of incident response investigations, Experience with Python, Experience with SQL, Familiarity with macOS, Familiarity with Linux, Familiarity with Windows, Understanding of threat actor TTPs", "qualificationsPreferred" : "Broad knowledge across information security domain, Familiarity with endpoint security, Familiarity with email security, Familiarity with network security, Familiarity with identity management, Familiarity with cloud security, Familiarity with vulnerability management, Familiarity with incident response, Familiarity with threat intelligence, Experience with engineering, Experience with data processing and analysis tools, Familiarity with network observability, Familiarity with security software, Familiarity with data engineering solutions, Familiarity with Chronicle, Familiarity with Tines, Familiarity with osquery, Familiarity with Splunk", "remoteFriendly" : true, "rawDescription" : "Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Security Incident Response team is responsible for triaging and assessing the severity of incoming security alerts, responding with initial containment measures and escalating as needed to incident responders for further investigation and resolution. They analyze a variety of data sources to identify potential threats, collect requirements for operational enhancements to detection and response systems, and generally scale security processes. From external attacks to insider threats, our goal is to respond with speed and precision, remediate, and support the incident postmortem process. The team is distributed globally and regularly coordinates with stakeholders in North America, Europe, and Asia. What you’ll do You will leverage your security management experience to improve incident response capabilities at Stripe. You will manage a team of security analysts, investigators, and responders on the front lines of the incident response process, hiring, training, and evaluating their performance, providing technical guidance where needed, developing clear and consistent response procedures, and ensuring timely and effective resolution of casework. You will also collaborate with various internal stakeholders, including the Security Analytics and Detection teams, and make continuous improvements to Stripe’s security incident response function. Responsibilities Lead and support a team of security analysts, investigators, and responders who triage, assess, and respond to threats Provide technical guidance to the team, as a subject matter expert Influence the organizational mission and vision by ensuring prioritization and delivery of project work that is aligned with relevant security roadmaps Strengthen KPIs and metrics for measuring response operations effectiveness, for clear and consistent reporting to internal stakeholders Work cross-functionally with security engineering teams to gather requirements for analyzing and responding to security events data at scale while protecting Stripe networks, systems, and data from threats Develop, document, and implement strategies, runbooks, and capabilities to support the incident response process Continuously improve security processes and response capabilities by collaborating with security engineers and analysts Coach and mentor individual contributors, enabling career development and championing quality standards within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years experience leading Security Operations or Incident Response teams, including hands-on, technical management experience of security analysts or engineers B. S. or M. S. Computer Science or related field, or equivalent experience in Security Experience recruiting, growing, and leading technical teams, including performance management Excellent written and verbal communication skills, including the ability to develop and deliver operational or incident-related information to leadership Advanced knowledge of data analytics (e. g. logs for first or third party applications, system / data access events), network security, digital forensics, and incident response investigations Experience with Python and SQL, and/or familiarity with other programming languages Familiarity with operating systems, file systems, and memory on macOS, Linux, or Windows Strong understanding of threat actor tactics, techniques, and procedures (TTPs) Preferred qualifications Broad knowledge and experience across the information security domain, including familiarity with endpoint, email, network, identity management, cloud security, vulnerability management, incident response, and threat intelligence. Experience with engineering, data processing and analysis tools Familiarity with network observability, security software, or data engineering solutions (Chronicle, Tines, osquery, Splunk, etc.)", "summaryDescription" : "Security Incident Response Manager at Stripe. Skills: Incident Response Management, Security Operations, Team Leadership, Threat Analysis. Leverage security management experience. Improve incident response capabilities", "postedDate" : "2026-06-16T01:16:18.624", "createdAt" : "2026-06-16T01:16:18.624", "lastUpdated" : "2026-06-16T11:17:32.753", "ingestTimestamp" : "2026-06-16T01:16:18.624", "mongoId" : "6a306fd5f292fd229cfed7df", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Incident response", "Threat analysis", "Forensic investigation", "Data analysis", "Network security", "System administration", "Leadership", "Incident Response Management", "Security Operations", "Team Leadership", "Threat Analysis", "Security management", "Data analytics", "Digital forensics", "Threat intelligence", "Data processing", "Roadmap planning", "Threat actor tactics", "Threat actor techniques", "Threat actor procedures", "Security incident response", "Chronicle", "Tines", "Osquery", "Splunk" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a55f292fd229c03aba6", "title" : "Manager, AV Incident Management", "company" : "May Mobility", "salary" : { "min" : 150000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Ann Arbor, Michigan, United States", "locations" : [ "Ann Arbor", "Michigan", "United States" ], "timestamp" : "2026-06-16T10:30:40.536", "fingerprint" : "3053d197eb8333d33227ff4e5ed999fd054ab117a0661ad9829b7a124b47c017", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/maymobility/jobs/8587945002", "externalId" : "8587945002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ann Arbor", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2813722,-83.7484616" } ], "locationText" : "Ann Arbor, Michigan, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "rawDescription" : "May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 500,000 autonomous rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary The Manager, AV Incident Management is responsible for leading May Mobility's incident management function within the Systems Risk Management team. This role owns the end-to-end incident response process across our autonomous vehicle operations, ensuring every incident is identified, managed, and closed in a way that is accurate, timely, and defensible to regulators and partners. As May Mobility scales its fleet and expands toward continuous autonomous operations, this role provides the senior leadership and operational expertise needed to mature our incident management capability in line with that growth. This individual will develop and maintain the processes, standards, and team structures that keep our operations safe and our safety case credible. Essential Responsibilities Lead and continuously improve the incident management process across all AV operational sites, ensuring consistent, high-quality response to incidents of all severities Enable and support regulatory incident reporting, including NHTSA Standing General Order requirements and applicable state-level reporting, ensuring accurate and timely submissions Develop and maintain incident response standards, escalation frameworks, and operational protocols in alignment with May Mobility's safety case and risk management approach Design and lead a tiered incident response team structure that scales effectively with fleet growth, balancing full-time and contract resources to maintain coverage and quality Serve as the primary point of contact for regulators, first responders, and partners during significant incidents, coordinating response and communications in partnership with Legal and Safety leadership Work cross-functionally with Safety, Engineering, Legal, and Operations to ensure incidents drive systemic improvement, not just resolution Develop and lead the talent within the incident management team, building a clear career pathway and ensuring the team has the skills and capacity to meet operational demands Provide regular reporting to senior leadership on incident trends, team performance, and emerging risks Skills and Abilities Success in this role typically requires the following competencies: Deep understanding of AV operations and the regulatory environment governing autonomous vehicle deployment in the United States Proven ability to lead and make decisions under pressure, with clear judgment on escalation and regulatory reporting thresholds Strong process ownership instincts - able to design systems that work consistently across teams and time zones Effective communicator across technical, legal, and executive audiences Ability to build and develop a team from a small base, with a practical approach to scaling that stays ahead of operational demand High integrity in handling sensitive operational and safety information Qualifications and Experience Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience: Required Qualifications: 7+ years of experience in incident management, safety operations, or crisis management within an autonomous vehicle, aviation, rail, or similarly regulated industry Direct experience owning regulatory incident reporting to federal or state transportation authorities Demonstrated experience designing and implementing escalation structures and on-call coverage models for 24/7 operations Proven track record working across Safety, Engineering, Legal, and Operations functions at a senior level Experience building and leading small, high-performing teams in a fast-paced operational environment Desirable Qualifications: Experience at an AV company that has operated or launched driverless commercial service Background in first responder coordination and external communications during major incidents Familiarity with safety case frameworks and risk-based assessment methodologies Prior military experience, especially those with Special Operations or Officer Command roles, or equivalent Federal or State Government experience Physical Requirements Standard office working conditions which includes but not limited to: Prolonged sitting Prolonged standing Prolonged computer use Travel Required? 0-10% Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range $150,000—$225,000 USD", "summaryDescription" : "Manager, AV Incident Management at May Mobility", "postedDate" : "2026-06-16T01:15:48.328", "createdAt" : "2026-06-16T01:15:48.328", "lastUpdated" : "2026-06-16T10:30:40.536", "ingestTimestamp" : "2026-06-16T01:15:48.328", "mongoId" : "6a307a55f292fd229c03aba6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 150000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309bc1f292fd229c0f3ef3", "title" : "Events Specialist", "company" : "Wing", "industry" : "Innovation Engineering", "salary" : { "min" : 80000.0, "max" : 108000.0, "currency" : "CAD", "frequency" : "yearly" }, "location" : "Toronto", "locations" : [ "Toronto" ], "timestamp" : "2026-06-16T11:17:26.274", "fingerprint" : "0630f75d12bbd28377c97cae848d40bc84e519ad03c977fafa5b44e7ee63ab71", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/getwingapp/43f70475-c378-47aa-acb8-20472bda14b2/apply", "externalId" : "43f70475-c378-47aa-acb8-20472bda14b2", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States; Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 4, "technicalSkills" : "AI", "professionalSkills" : [ "Event marketing", "Field marketing", "Event coordination", "Budget management", "KPI definition", "Report building", "Negotiation" ], "hardSkillsList" : [ "Logistics management", "Vendor management", "Budget forecasting", "ROI analysis" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Logistics management", "level" : "intermediate" }, { "name" : "Vendor management", "level" : "intermediate" }, { "name" : "Budget forecasting", "level" : "intermediate" }, { "name" : "ROI analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Event marketing, Field marketing, Budget management, AI automation", "majorSkillsList" : [ "Event marketing", "Field marketing", "Budget management", "AI automation" ], "coreResponsibilities" : "Source and prioritize events, Research and evaluate events, Recommend tradeshows and conferences, Own 12-month event calendar, Negotiate sponsorships and booth space, Contract with event organizers, Manage vendor relationships, Manage venue relationships, Plan and execute events end to end, Manage booth design and shipping, Manage swag and collateral, Manage lead capture, Manage badge scanners, Manage AV and catering, Manage hotel blocks, Manage team travel logistics, Attend events in person, Set up booths, Tear down booths, Troubleshoot in real time, Brief attending team members, Drive pipeline with sales, Book pre-show meetings, Run dinners and customer events, Capture and qualify leads, Follow up on leads, Run pre-event campaigns, Run post-event campaigns, Manage event spend, Track event costs, Forecast event costs, Flag budget risks, Make budget trade-offs, Define event KPIs, Report on event results, Build post-event reports", "teamCollaboration" : "Partner with sales; Partner with marketing; Partner with product; Work with marketing on campaigns; Brief attending team members", "projectManagementSkills" : [ "Timeline management", "Budget management", "Vendor management" ], "domainKnowledge" : "Agentic AI; B2B; Tech industry events", "domainList" : [ "agentic-ai", "b2b", "tech-industry-events" ], "domainSpecificKnowledge" : [ "Agentic AI", "B2B", "Tech industry events" ], "toolProficiency" : [ "HubSpot" ], "communicationSkills" : "Written communication; In-person communication; Briefing executives; Chatting up prospects", "problemSolvingSkills" : "Troubleshoot in real time; Problem-solve on feet", "specialRequirements" : "Live near major airport, Travel 30-50%, Potential European travel", "outcomesObjectives" : "Drive real pipeline; Turn booth space into meetings; Turn badge scans into opportunities; Turn badge scans into revenue; Shape customer perception; Shape prospect perception; Shape industry perception; Connect event activity to pipeline; Connect event activity to revenue", "qualificationsBasic" : "1-4 years experience in event marketing, Experience managing events budget, Experience defining KPIs, Experience building reports, Genuinely into AI, Familiarity with HubSpot, Project management instincts, Comfortable negotiating with vendors, Excellent communicator, Calm under pressure, Willing to travel 30-50%, Right to work in country", "qualificationsPreferred" : "Experience with Cvent, Experience with Splash, Experience with Bizzabo, Experience with Goldcast, Experience with international events, Experience with international vendors, Background in B2B SaaS, Experience in fast-paced tech", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for traditional service businesses. Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy. If you’re driven by challenge and eager to make a significant impact in a high-caliber role, this is the opportunity you’ve been waiting for. We're hiring a Field & Events Marketer to own our presence at industry events, tradeshows, and conferences across North America. You'll source the right shows, run them end to end, and be the person on the ground making sure every event drives real pipeline. This is a hands-on role for someone 1-4 years into their career who loves logistics, thrives in fast-paced environments, and gets a kick out of pulling off a great event. You'll partner closely with sales, marketing, and product to turn booth space and badge scans into meetings, opportunities, and closed revenue. Why This Role You'll own a high-visibility function from day one. Every event is a chance to shape how customers, prospects, and the industry see us. If you want to grow fast, take real ownership, and build a portfolio of events you're genuinely proud of, this is the seat for you. ## What You'll Do Source and prioritize events. Research, evaluate, and recommend tradeshows, conferences, and industry events that align with our ICP and revenue goals. Own a rolling 12-month event calendar. Negotiate and contract. Manage relationships with event organizers, vendors, and venues. Negotiate sponsorships, booth space, speaking slots, and add-ons to stretch every dollar. Plan and execute end to end. Own every detail, including booth design and shipping, swag, collateral, lead capture, badge scanners, AV, catering, hotel blocks, and travel logistics for the team. Be the on-site point of contact. Attend every event in person. Set up and tear down booths, troubleshoot in real time, and make sure our presence looks sharp from start to finish. Prep the team. Brief attending team members on objectives, talking points, target accounts, and logistics. Make sure everyone knows where to be, when, and what to do. Drive pipeline with sales. Partner with sales to book pre-show meetings, run dinners and customer events on-site, and ensure every lead is captured, qualified, and followed up on quickly. Run pre- and post-event campaigns. Work with marketing on email outreach, landing pages, paid promotion, and social to drive booth traffic and meeting bookings before the show. Own the budget. Manage event spend across the full calendar. Track costs, forecast accurately, flag risks early, and make smart trade-off decisions when priorities shift. Define KPIs and report on results. Set clear KPIs for each event (leads, meetings, pipeline, ROI) and build clean post-event reports that show what worked, what didn't, and how to improve next time. ## What We're Looking For 1 to 4 years of experience in event marketing, field marketing, or event coordination, ideally B2B or tech. A track record of organizing events end to end, even at smaller scale. You can point to shows you ran and what came out of them. Experience managing an events budget. You know how to forecast, track spend, and make trade-offs to maximize ROI. Comfortable defining KPIs and building reports that connect event activity to pipeline and revenue. Genuinely into AI and using it to work smarter. You can show us specific projects, tools, or workflows where you've used AI to automate or improve your work as an events marketer (research, vendor outreach, post-event reporting, content drafting, lead enrichment, etc.). This is a must, not a nice to have. Familiarity with HubSpot is sufficient on the CRM side; we'll take care of the rest. Strong project management instincts. You stay on top of timelines, budgets, vendors, and dozens of moving pieces without dropping the ball. Comfortable negotiating with vendors and event organizers to get the best terms. Excellent communicator, written and in person. You can rally a team, brief executives, and chat up prospects on a show floor with equal ease. Calm under pressure. Things go wrong at events; you problem-solve on your feet. Willing and able to travel 30 to 50% during peak event seasons across North America, with potential European travel as we expand. ## Location and Work Authorization This is a fully remote role open to candidates based in the US or Canada. Because travel is core to the job, we need you to live within roughly an hour of a major airport hub with frequent direct flights. This keeps travel costs reasonable and gets you to events without painful layovers. Qualifying US hubs include (but aren't limited to): Atlanta (ATL), Boston (BOS), Charlotte (CLT), Chicago (ORD/MDW), Dallas (DFW), Denver (DEN), Detroit (DTW), Houston (IAH), Los Angeles (LAX), Miami (MIA), Minneapolis (MSP), New York (JFK/EWR/LGA), Philadelphia (PHL), Phoenix (PHX), San Francisco (SFO), Seattle (SEA), Washington DC (IAD/DCA). Qualifying Canadian hubs: Toronto (YYZ), Vancouver (YVR), Calgary (YYC), Montreal (YUL). If you're near another major hub with strong direct connectivity to the cities where industry events typically happen (Las Vegas, Orlando, San Francisco, NYC, Chicago, Austin), we'd love to hear from you. Work authorization: You must have the right to work in the country where you live. We are not able to offer visa sponsorship for this role. Nice to have Experience with event tools like Cvent, Splash, Bizzabo, or Goldcast. Experience working with international events or vendors. Background in B2B SaaS or a similar fast-paced tech environment. ## Additional Information Note: due to the seniority of this role, you are exempt from completing any initial assessments sent to you via email. If you do receive them, simply ignore them.", "summaryDescription" : "Events Specialist at Wing. Skills: Event marketing, Field marketing, Budget management, AI automation. Source and prioritize events. Research and evaluate events", "postedDate" : "2026-06-15T23:09:53.593", "createdAt" : "2026-06-15T23:09:53.593", "lastUpdated" : "2026-06-16T11:17:26.274", "ingestTimestamp" : "2026-06-16T03:27:44.023", "mongoId" : "6a309bc1f292fd229c0f3ef3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Logistics management", "Vendor management", "Budget forecasting", "ROI analysis", "Leadership", "Event marketing", "Field marketing", "Budget management", "AI automation", "Event coordination", "KPI definition", "Report building", "Negotiation", "Timeline management", "Agentic AI", "B2B", "Tech industry events", "HubSpot" ], "skillCount" : 18, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a307252f292fd229cffcfe8", "title" : "Service Desk Incident Manager", "company" : "Link Solutions, Inc.", "industry" : "Information Technology And Services", "salary" : { "min" : 42000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Aberdeen Proving Ground, MD, United States", "locations" : [ "Aberdeen Proving Ground", "MD", "United States" ], "certifications" : [ "IAT Level II", "Microsoft 365 Certified: Endpoint Administrator Associate", "ITIL v4", "Microsoft operating system environment certification" ], "timestamp" : "2026-06-16T11:11:21.732", "fingerprint" : "800cd0221c425842d51bf55500bd1e37e5403736f8470c813b02d211cdf47b8c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkSolutionsInc/744000132276730-service-desk-incident-manager", "externalId" : "744000132276730", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Aberdeen Proving Ground", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.3890776,-76.2305823" } ], "locationText" : "Aberdeen Proving Ground, Maryland, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office, Microsoft 365", "professionalSkills" : [ "Problem solver", "Troubleshooter" ], "hardSkillsList" : [ "Incident management", "Service request management" ], "hardSkills" : [ { "name" : "Incident management", "level" : "intermediate" }, { "name" : "Service request management", "level" : "intermediate" } ], "majorSkills" : "Incident management, Service request management, Process improvement", "majorSkillsList" : [ "Incident management", "Service request management", "Process improvement" ], "coreResponsibilities" : "Oversee service request queue, Monitor ticket management system, Track service requests, Report on service requests, Lead incident response activities, Coordinate with Service Desk Leads, Coordinate with technical support teams, Track high-priority incidents, Manage high-priority incidents, Implement metrics-driven processes, Enforce metrics-driven processes, Identify incident trends, Analyze incident trends, Ensure SLAs are met, Support compliance requirements", "teamCollaboration" : "Coordinate with technical support teams", "domainKnowledge" : "DoD standards; DoD IT environments", "domainList" : [ "dod-standards", "dod-it-environments" ], "domainSpecificKnowledge" : [ "DoD standards", "DoD IT environments" ], "toolProficiency" : [ "ServiceNow ITSM" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Technical process documentation; Procedure documentation", "continuousLearning" : "Certification reimbursement", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "U. S. Citizen, Active DoW Secret Clearance, Non-remote", "outcomesObjectives" : "Improve efficiency; Improve service delivery; Contribute to mission success; Contribute to national security", "qualificationsBasic" : "U. S. Citizen with active DoW Secret Clearance, Five (5+) years IT or Service Desk experience OR BAS degree with two (2+) years IT or Service Desk experience, IAT Level II Certification equivalent or higher, Microsoft Office products proficiency, Receive Microsoft 365 Certified: Endpoint Administrator Associate within 6 months", "qualificationsPreferred" : "Experience in Department of Defense environment, ITIL v4 certification, Microsoft operating system environment certification, Experience with ServiceNow ITSM platform, Experience creating and modifying documentation, Excellent communication skills, Excellent organizational skills, Ability to prioritize and manage multiple tasks", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always\". We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Aberdeen Proving Ground, MD. * U.S. Citizen with an active DoW Secret Clearance * IAT Level II certification equivalent or higher * Non-remote (relocation incentive available) In this critical role, the Service Desk Incident Manager will lead the coordination and execution of incident management and service request processes, ensuring seamless operations in support of the Army Research Laboratory’s vital mission. This position is responsible for driving efficient resolution, maintaining operational readiness, and continuously improving service delivery in alignment with Department of Defense (DoD) standards and industry best practices. The ideal candidate will play a key role in enhancing performance, streamlining processes, and fostering a culture of accountability and excellence—ultimately ensuring that technical support services directly contribute to mission success and national security objectives. Job Responsibilities: * Oversee and manage the service request queue, ensuring timely intake, assignment, escalation, and resolution of incidents. * Utilize the ticket management system to monitor, track, and report on service requests and incident statuses. * Lead incident response activities by coordinating with Service Desk Leads and technical support teams. * Track and manage high-priority incidents, ensuring proper escalation paths and communication protocols. * Implement and enforce metrics-driven processes to improve efficiency and service delivery. * Identify and analyze incident trends to drive problem management and continuous improvement efforts. * Ensure service level agreements (SLAs) are met and support compliance requirements for DoD IT environments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. ## Qualifications * U.S. Citizen with an active DoW Secret Clearance * Five (5+) years of relevant experience working in an IT or Service Desk environment OR a BA/BS degree in Information Technology, Computer Science, Engineering, or related field with two (2+) years of experience working in an IT or Service Desk environment. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * A problem solver and troubleshooter who thrives in resolving complex problems. * Strong self-starter requiring minimal supervision. * Proficiency with Microsoft Office products. * Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date. Preferred * Experience working in a Department of Defense (DoD) environment. * Information Technology Infrastructure Library (ITIL) v4 certification A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.). * Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. * Experience creating and modifying documentation for technical processes and procedures. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Salary Range: $42,000 - $62,000 Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories. ## Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Service Desk Incident Manager at Link Solutions, Inc.. Skills: Incident management, Service request management, Process improvement. Oversee service request queue. Monitor ticket management system", "postedDate" : "2026-06-15T20:00:03.000", "createdAt" : "2026-06-16T01:35:52.828", "lastUpdated" : "2026-06-16T11:11:21.732", "ingestTimestamp" : "2026-06-16T01:35:52.828", "mongoId" : "6a307252f292fd229cffcfe8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Incident management", "Service request management", "Process improvement", "Problem solver", "Troubleshooter", "DoD standards", "DoD IT environments", "IAT Level II", "Microsoft 365 Certified: Endpoint Administrator Associate", "ITIL v4", "Microsoft operating system environment certification", "ServiceNow ITSM" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a24e76e74d8ee00a0025a05", "title" : "Assistant Manager – Sponsorship and Events", "company" : "German American Chambers of Commerce", "salary" : { "min" : 70000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Chicago, adjusted for the non-profit industry and the specific company size." }, "location" : "Chicago, IL", "locations" : [ "Chicago", "IL" ], "timestamp" : "2026-06-16T00:56:16.694", "fingerprint" : "ce709b9558c44b19dcfdc4c64ed61e75389c828799ac3a9b896a1f8c1eb66fc0", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://german-american-chambers-of-commerce.breezy.hr/p/f8d93757e2f7-assistant-manager-sponsorship-and-events", "externalId" : "f8d93757e2f7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Promote bilateral trade, Assist in trade expansion, Assist in investment expansion", "domainKnowledge" : "Bilateral trade; Bilateral investment", "domainList" : [ "bilateral-trade", "bilateral-investment" ], "domainSpecificKnowledge" : [ "Bilateral trade", "Bilateral investment" ], "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who we are: The mission of the German American Chamber of Commerce of the Midwest (GACC Midwest) is to promote and assist in the expansion of bilateral trade and investment between Germany and the United States. All positions offer the opportunity to gain work experience in a truly bilingual and bi", "summaryDescription" : "Assistant Manager – Sponsorship and Events at German American Chambers of Commerce. Promote bilateral trade. Assist in trade expansion", "createdAt" : "2026-06-14T20:25:51.492", "lastUpdated" : "2026-06-16T00:56:16.694", "ingestTimestamp" : "2026-06-14T20:25:51.492", "mongoId" : "6a24e76e74d8ee00a0025a05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Bilateral trade", "Bilateral investment" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-profit", "llmIndustryConfidence" : 0.85 }, { "id" : "68c2e42cf8b1b0376634c71b", "title" : "Security Engineer II, Vulnerability Management and Remediation Operations", "company" : "Amazon.com Services LLC", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, amazon security", "salary" : { "min" : 136000.0, "max" : 212800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, Texas, USA", "locations" : [ "Austin, Texas, USA" ], "timestamp" : "2026-06-16T02:21:46.590", "fingerprint" : "e16bdd28becbd4f9e1e3260dc9e5763743df46b778ae84f191e0dd2ffac3fd93", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3076122/apply", "externalId" : "0a6574c8-55e8-4291-9c4d-e83414ef7b48", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Python, Bash, PowerShell, Cloud security, Vulnerability management tools, Security automation", "professionalSkills" : [ "System design", "Risk assessment", "Security architecture" ], "hardSkillsList" : [ "Vulnerability analysis", "Remediation planning", "Security operations" ], "hardSkills" : [ { "name" : "Vulnerability analysis", "level" : "intermediate" }, { "name" : "Remediation planning", "level" : "intermediate" }, { "name" : "Security operations", "level" : "intermediate" } ], "majorSkills" : "Vulnerability management, Security engineering, Remediation operations", "majorSkillsList" : [ "Vulnerability management", "Security engineering", "Remediation operations" ], "coreResponsibilities" : "Manage and operate vulnerability management tools, Perform vulnerability assessments, Analyze vulnerability data, Develop remediation plans, Track remediation progress, Automate security processes, Collaborate with engineering teams, Respond to security incidents", "teamCollaboration" : "Engineering teams; Security operations center", "domainKnowledge" : "Vulnerability management; Security operations; Cloud security", "domainList" : [ "vulnerability-management", "security-operations", "cloud-security" ], "domainSpecificKnowledge" : [ "Vulnerability management", "Security operations", "Cloud security" ], "toolProficiency" : [ "Security tools", "Scripting languages" ], "documentationSkills" : "Technical documentation", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "outcomesObjectives" : "Reduce security risks; Improve security posture", "qualificationsBasic" : "Bachelor's degree or equivalent experience, 5+ years of experience in security engineering, 3+ years of experience in vulnerability management, Experience with security tools, Experience with scripting languages", "qualificationsPreferred" : "Master's degree in a relevant field, Experience with cloud security, Experience with incident response, Experience with security automation", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon develops products and services that transform the way customers live. Across teams and geographies, we strive to delight customers and earn their trust. Members of the Stores Security team are guardians of that trust. From drones to grocery stores and everything in between, our mission is to assess risk, classify data and systems, detect potential intrusion, and respond quickly to security events across Amazon’s critical business functions, including Retail, Customer Service, Worldwide Operations, Consumer Payments, Physical Stores, and Healthcare. Within Stores Security, the Vulnerability Management and Remediation Operations (VMR Operations) organization is responsible for all aspects of the Vulnerability Management lifecycle across Amazon including intake, assessment, discovery, and remediation. VMR Operations is seeking an experienced and innovative Security Engineer to join our VMR Operations team in Austin, TX. The VMR Operations team is responsible for discovering, assessing, triaging, detecting, and driving the remediation of vulnerabilities across the Amazon ecosystem. Key job responsibilities - You will create and launch campaigns at scale while being responsible for maintaining a high security and quality bar. - You will deeply understand and assess the technical details and potential impact of security campaigns across Amazon's infrastructure, services, and applications, as well as reduce manual remediation and builder toil through automation and paved path solutions. - You will work with security teams to identify preventative security measures to address current and future risk. - You will design and implement automation, tools and workflows to enhance our operations capabilities. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - Bachelor's degree in computer science or equivalent - Knowledge of networking protocols such as HTTP, DNS and TCP/IP - 5 years experience and deep knowledge of vulnerabilities, exploits and vulnerability management systems. Experience building applications or systems on cloud-based services. Preferred Qualifications: - Experience with AWS products and services - Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security - 5+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience - 3 years experience troubleshooting networking, operating systems, applications, or cloud services. - 3 years experience building cloud-based services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Security Engineer II, Vulnerability Management and Remediation Operations at Amazon.com Services LLC. Skills: Vulnerability management, Security engineering, Remediation operations. Manage and operate vulnerability management tools. Perform vulnerability assessments", "postedDate" : "2026-06-14T19:48:05.327", "createdAt" : "2026-06-14T19:48:05.327", "lastUpdated" : "2026-06-16T02:21:46.590", "ingestTimestamp" : "2026-06-14T19:48:05.327", "mongoId" : "68c2e42cf8b1b0376634c71b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3076122/apply", "salaryAnnualMin" : 136000, "salaryAnnualMax" : 212800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Vulnerability analysis", "Remediation planning", "Security operations", "Vulnerability management", "Security engineering", "Remediation operations", "System design", "Risk assessment", "Security architecture", "Cloud security", "Security tools", "Scripting languages" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf48493", "title" : "Events Assistant", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 47000.0, "max" : 51000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T14:32:21.352", "fingerprint" : "17e48f2ab928e56dd41cb7d74b10fdf1e7dca53bc229c6a23bff7ea0f55b419b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132238425-events-assistant", "externalId" : "744000132238425", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Event operations", "Project coordination", "Client engagement" ], "majorSkills" : "Event coordination, Project management, Communication, Leadership", "majorSkillsList" : [ "Event coordination", "Project management", "Communication", "Leadership" ], "coreResponsibilities" : "Assist with planning and coordination of events, Support event logistics, Support scheduling, Support venue preparation, Support vendor coordination, Help manage event materials, Help manage event supplies, Help manage promotional assets, Coordinate event setup, Coordinate event execution, Coordinate event breakdown, Communicate with team members, Communicate with vendors, Communicate with stakeholders, Monitor event timelines, Assist in maintaining project schedules, Prepare event documentation, Prepare event reports, Prepare administrative records, Contribute ideas to enhance attendee experiences, Contribute ideas to enhance event effectiveness, Ensure events reflect company standards, Ensure events reflect client expectations", "teamCollaboration" : "Communicate with team members; Communicate with vendors; Communicate with stakeholders", "projectManagementSkills" : [ "Project coordination", "Project schedules" ], "domainKnowledge" : "Brand experiences; Marketing campaigns; Promotional events; Corporate functions; Community activations", "domainList" : [ "brand-experiences", "marketing-campaigns", "promotional-events", "corporate-functions", "community-activations" ], "domainSpecificKnowledge" : [ "Brand experiences", "Marketing campaigns", "Promotional events", "Corporate functions", "Community activations" ], "documentationSkills" : "Prepare event documentation; Prepare event reports; Prepare administrative records", "continuousLearning" : "Professional development opportunities; Skill development", "innovationCreativity" : "Contribute ideas to enhance attendee experiences; Contribute ideas to enhance event effectiveness", "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "Organizational and multitasking abilities, Excellent communication and interpersonal skills, Detail-oriented, Solutions-focused mindset, Ability to work independently, Ability to work within a team, Professional attitude, Work ethic, Comfortable working in a fast-paced environment, Problem-solving skills, Time-management skills, Adaptable, Dependable, Eager to learn, Proficiency with general business software, Proficiency with office software applications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At GG Media, we specialize in creating impactful brand experiences, innovative marketing campaigns, and memorable events that connect organizations with their audiences. Our team is driven by creativity, collaboration, and a commitment to excellence. We are seeking a motivated and detail-oriented Events Assistant to join our growing team in Columbus and contribute to the successful execution of a wide range of projects and events. GG Media is looking for an organized and energetic Events Assistant to support the planning, coordination, and execution of promotional events, corporate functions, community activations, and brand experiences. This role offers an exciting opportunity to work in a dynamic environment while developing valuable skills in event operations, project coordination, and client engagement. Responsibilities * Assist with the planning and coordination of events from concept to completion. * Support event logistics, scheduling, venue preparation, and vendor coordination. * Help manage event materials, supplies, and promotional assets. * Coordinate event setup, execution, and breakdown activities. * Communicate with team members, vendors, and stakeholders to ensure smooth operations. * Monitor event timelines and assist in maintaining project schedules. * Prepare event documentation, reports, and administrative records. * Contribute ideas to enhance attendee experiences and event effectiveness. * Ensure all events reflect company standards and client expectations. ## Qualifications * Strong organizational and multitasking abilities. * Excellent communication and interpersonal skills. * Detail-oriented with a proactive and solutions-focused mindset. * Ability to work effectively both independently and within a team. * Professional attitude and strong work ethic. * Comfortable working in a fast-paced environment. * Strong problem-solving and time-management skills. * Adaptable, dependable, and eager to learn. * Proficiency with general business and office software applications ## Additional Information * Competitive salary package ($47,000 – $51,000 annually). * Comprehensive training and professional development opportunities. * Clear pathways for career advancement and growth. * Hands-on experience working on diverse projects and events. * Collaborative and supportive team environment. * Skill development in event coordination, project management, communication, and leadership. * Recognition and performance-based advancement opportunities. * Stable full-time position with long-term career potential.", "summaryDescription" : "Events Assistant at Alphabe Insight Inc. 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Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-Pennsylvania-Pittsburgh", "summaryDescription" : "Site Investigation & Remediation East Regional Practice Leader at HDR. Skills: Site investigation, Remediation. Develop diverse teams. Manage diverse teams", "createdAt" : "2026-06-14T20:43:51.101", "lastUpdated" : "2026-06-16T05:10:11.757", "ingestTimestamp" : "2026-06-14T20:43:51.101", "mongoId" : "6a16291c58b93c861e95a21b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 215000, "salaryAnnualMax" : 300000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Site investigation", "Remediation", "Team development", "Team management", "Professional registration", "Engineering registration" ], "skillCount" : 6, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Engineering", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a33ef292fd229c124351", "title" : "North America Field Marketing and Events Manager", "company" : "Rithum", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Field Marketing and Events Manager in the US Technology industry, adjusted for a remote work mode and manager experience." }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-16T12:41:54.459", "fingerprint" : "ef07192c3b6c6c06a0cdc657726536bc0847f57919e963cbb504dab5c549e853", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rithumliboard/jobs/8008442", "externalId" : "8008442", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview At Rithum, we empower commerce growth by connecting brands, retailers, and suppliers. As the North America Field Marketing at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave Accident, critical illness, and hospital indemnity insurance Pet insurance Legal assistance and identity theft insurance plans Life insurance 2x salary Access to the Calm app and the Employee Assistance Program $65/month Remote work stipend for internet Culture and team-building activities Tuition assistance Career development opportunities Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. 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Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

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Collaborate with IT Infrastructure; Collaborate with IT Application Teams; Collaborate with DevOps; Collaborate with IAM; Collaborate with DLP; Collaborate with Application Security; Collaborate with threat intelligence; Collaborate with vulnerability management; Collaborate with engineering teams; Collaborate with cybersecurity architecture; Collaborate with cybersecurity engineering", "domainKnowledge" : "Financial systems; Cybersecurity; Cloud environments; MITRE framework", "domainList" : [ "financial-systems", "cybersecurity", "cloud-environments", "mitre-framework" ], "domainSpecificKnowledge" : [ "Financial systems", "Cybersecurity", "Cloud environments", "MITRE framework" ], "toolProficiency" : [ "Splunk", "NGSIEM", "EDR", "SIEM", "Firewalls", "Vulnerability scanners" ], "communicationSkills" : "Communicate risk; Communicate operational performance; Documentation skills", "documentationSkills" : "Document findings", "continuousLearning" : "Continuous learning; Staying ahead of threats; Tuition reimbursement", "problemSolvingSkills" : "Analytical mindset; Root cause analysis", "specialRequirements" : "Work at home, Office environment", "outcomesObjectives" : "Reduce false positives; Improve detection fidelity; Enhance detection strategies; Prevent recurrence", "qualificationsBasic" : "5+ years experience, Experience with SIEM platforms, Experience with EDR, Experience with threat intelligence platforms, Experience with incident response lifecycle, Experience with cybersecurity metrics, Experience with KPIs, Experience communicating risk, Experience communicating operational performance, Experience with cloud environments, Experience with automation scripts, Experience with vulnerability scanners, Experience with firewalls", "qualificationsPreferred" : "Experience with Splunk, Experience with NGSIEM, Experience with AWS, Experience with Azure, Experience with Google Cloud, Experience with Oracle Cloud, Experience with Python, Experience with PowerShell", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·          Medical, Dental and Vision plans that include no-cost and low-cost plan options ·          Immediate 401(k) matching and vesting ·          Vehicle purchase and lease discounts plus monthly vehicle allowances ·          Paid Volunteer Time Off with company donation to a charity of your choice ·          Tuition reimbursement What to Expect The Security Operations & Incident Response (SOIR) Manager is responsible for the enterprise-wide incident response function within the Security Operations Center (SOC), ensuring rapid detection, containment, and remediation of cybersecurity threats. This role is pivotal in maintaining the integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role will oversee 3 rd party vendor of incident responders and collaborate with threat intelligence, vulnerability management, and engineering teams to drive continuous improvement in detection and response capabilities. In addition, this role will create and maintain incident response playbooks and establish processes for proactive threat hunting, as well as be responsible for administration and day-to-day support of HCA EDR, SIEM, and HCA Monitoring, Threat detection, and remediation tools. What You Will Do 1.      Security Monitoring & Threat Detection : ·          Monitor and analyze security events in real-time using SIEM platforms (e.g., Splunk, NGSIEM etc.) to detect and respond to threats targeting financial systems, such as ransomware, phishing, or account takeover. ·          Tune and optimize SIEM correlation rules and ingestion pipelines to reduce false positives and improve detection fidelity. ·          Leverage threat intelligence platforms to analyze emerging financial-specific threats, correlate intelligence with internal data, and develop actionable insights to enhance detection and prevention strategies. 2.      Incident Response & Remediation : ·          Alert Triage: Investigate and triage security alerts, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. ·          Incident Handling: Lead and support incident response activities, including containment, eradication, and recovery, for security incidents spanning the MITRE framework. ·          Forensic Analysis: Perform forensic investigations to determine the root cause of incidents, and document findings for audits and legal purposes. ·          Playbook Development: Create and maintain incident response playbooks, ensuring rapid and consistent response processes. ·          Post-Incident Review: Conduct post-Incident reviews to identify lessons learned, recommend improvements, and update security controls to prevent recurrence. ·          Coordinate with MSSP partners in a co-managed SIEM/SOC model to validate escalations and provide tuning feedback. 3.      Tool Administration and Management of SOC Solutions : ·          Tool Administration: Manage and configure security tools, including SIEM, EDR, firewalls, and vulnerability scanners, to ensure optimal performance and coverage. ·          Rule Tuning: Develop and tune detection rules, signatures, and alerts to reduce false positives and improve detection accuracy in financial environments. ·          Automation: Implement automation responses (e.g. SOUR) scripts (e.g., Python, PowerShell) to streamline tasks like alert enrichment, incident triage, or vulnerability scans. ·          Cloud Security Monitoring: Monitor and secure cloud environments (e.g., AWS, Azure, Google Cloud, Oracle Cloud) using native security tools and third-party integrations, protecting financial data and workloads. ·          Collaborate with cybersecurity architecture & engineering team to ensure proper integration of security tools across cloud, network, and endpoint environments. ·          Partner with vulnerability management and IAM teams to ensure holistic security coverage. 4.      Collaboration, Automation, and Innovation Activities : ·          Cross-Functional Collaboration: Partner with IT Infrastructure and IT Application Teams, DevOps, IAM, DLP, and Application Security teams to integrate security operations with broader cybersecurity initiatives, such as cloud migrations or fintech development. ·          Vulnerability Management: Collaborate with Vulnerability Management team to conduct regular vulnerability scans across networks, systems, and applications to identify weaknesses, such as unpatched software or misconfigurations and support the patching management and/or adequate remediation plan. 5.      Documentation, Reporting, and Compliance Activities : ·          Incident Documentation: Document security incidents, investigations, and remediation actions in detail to support audits, compliance, and lessons learned. ·          Vulnerability and Penetration Test Reports: Produce comprehensive reports on vulnerability scans and penetration tests, including risk assessments, remediation plans, and validation results. ·          Metrics and Reporting: Develop and report on SOC metrics (e.g., Mean Time to Detect, Mean Time to Respond, vulnerability remediation rates, penetration test coverage) to demonstrate operational effectiveness. ·          Runbooks and Procedures: Maintain and update SOC runbooks, standard operating procedures (SOPs), and knowledge bases for incident response, vulnerability management, and penetration testing. What You Will Bring ·         Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes; including 3+ years of experience in financial services, with a strong understanding of financial threats (e.g., fraud, data breaches) and regulations (e.g., PCI DSS, Korean SOX, GDPR) ·       Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) ·          Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures ·          Bachelor’s degree in Computer Science, Information Security, or related field ·          Master’s degree preferred ·          Certification in one of the following: CISSP, CCSP, CISM, TOGAF or equivalent ·          Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary ·          Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. ·          Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs) ·          Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership ·          Demonstrated expertise in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review ·          Analytical mindset with attention to detail ·          Excellent communication and documentation skills ·          Ability to work under pressure and manage multiple incidents simultaneously ·          Passion for continuous learning and staying ahead of emerging threats Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Security Operations and Incident Response Manager at Hyundai Capital America. Skills: Incident response, Security operations, Threat detection, SIEM management. Monitor security events. 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Responsible for all aspects of large multidiscipline projects or medium-sized projects with high degree of technical complexity, involving a large project staff. Produce and coordinate several projects concurrently. Establish and maintain client relations, and be involved with marketing, contractual, design and production meetings. Conduct work sessions for deliverable development in conjunction with other staff and stakeholders. Coordinate staffing and workload through entire project life cycle, and ensure completion of deliverables on schedule. Track financial aspects of projects, and coordinate and adjust work effort with team to ensure that work is completed within parameters of agreed-to budget and schedule. Work with the Accounting, Operational and Business leadership for periodic project reviews. Implement QA/QC procedures. Supervise large project staffs and act as mentor for less-experienced Project Managers.", "teamCollaboration" : "Direct and coordinate work of single or multidiscipline teams. Supervise large project staffs and act as mentor for less-experienced Project Managers.", "projectManagementSkills" : [ "Project Management", "Superfund remedial investigations", "feasibility studies", "design" ], "toolProficiency" : [ "PMP" ], "communicationSkills" : "client relations", "problemSolvingSkills" : "site investigation; remediation", "specialRequirements" : "Candidates who reside locally are given preference.", "qualificationsBasic" : "10 or more years of experience. Based in one of HDR’s New York/New Jersey (NY/NJ) offices. Support our ongoing and planned remediation workload including NYSDEC and Federal Superfund projects and help drive site investigation and remediation practice initiatives. Project management experience at these types of projects is desired.", "qualificationsPreferred" : "Masters Degree. Minimum of 10 years of environmental remediation a project management. Experience supporting Superfund remedial investigations, feasibility studies, and design. Knowledge of federal (i. e. CERCLA, RCRA, CWA) and New York/New Jersey, including but not limited to 6 NYCRR Part 375, ECL Article 27, Title 13, NYSDEC DER-10, DER-31 and other environmental. Experience managing large program initiatives (e. g. , data governance, etc.). Project Management Professional (PMP). Candidates who reside locally are given preference.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. HDR is seeking a Senior Remediation Project Manager with 10 or more years of experience. The successful candidate will be based in one of HDR’s New York/New Jersey (NY/NJ) offices. This individual will support our ongoing and planned remediation workload including NYSDEC and Federal Superfund projects and help drive site investigation and remediation practice initiatives. Project management experience at these types of projects is desired. In the role of Senior Remediation Project Manager, we'll count on you to: ·         Direct and coordinate work of single or multidiscipline teams throughout the project’s lifecycle (from development & initiation to close-out) ·         Responsible for all aspects of large multidiscipline projects or medium-sized projects with high degree of technical complexity, involving a large project staff ·         Produce and coordinate several projects concurrently ·         Establish and maintain client relations, and be involved with marketing, contractual, design and production meetings ·         Conduct work sessions for deliverable development in conjunction with other staff and stakeholders ·         Coordinate staffing and workload through entire project life cycle, and ensure completion of deliverables on schedule ·         Track financial aspects of projects, and coordinate and adjust work effort with team to ensure that work is completed within parameters of agreed-to budget and schedule ·         Work with the Accounting, Operational and Business leadership for periodic project reviews ·         Implement QA/QC procedures ·         Supervise large project staffs and act as mentor for less-experienced Project Managers ·         Perform other duties as needed Preferred Qualifications ·         Masters Degree ·         Minimum of 10 years of environmental remediation a project management experience; ·         Experience supporting Superfund remedial investigations, feasibility studies, and design activities; ·         Knowledge of federal (i.e. CERCLA, RCRA, CWA) and New York/New Jersey, including but not limited to 6 NYCRR Part 375, ECL Article 27, Title 13, NYSDEC DER-10, DER-31 and other environmental regulations; ·         Experience managing large program initiatives (e.g., data governance, etc.) ·         Project Management Professional (PMP) certification; ·         Candidates who reside locally are given preference We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) {Syracuse, NY}: %24135,030 - %24192,900", "summaryDescription" : "Senior Remediation Project Manager at HDR. Skills: Project Management, environmental remediation, NYSDEC, Superfund. Direct and coordinate work of single or multidiscipline teams throughout the project’s lifecycle (from development & initiation to close-out). Responsible for all aspects of large multidiscipline projects or medium-sized projects with high degree of technical complexity, involving a large project staff. Produce and coordinate several projects concurrently. Establish and maintain c", "createdAt" : "2026-06-14T20:52:00.226", "lastUpdated" : "2026-06-15T10:34:15.016", "ingestTimestamp" : "2026-06-14T20:52:00.226", "mongoId" : "6a2ccc9e74d8ee00a0a27bd0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "NYSDEC", "CERCLA", "RCRA", "CWA", "6 NYCRR Part 375", "ECL Article 27", "Title 13", "NYSDEC DER-10", "DER-31", "mentor", "Project Management, environmental remediation, NYSDEC, Superfund", "Experience supporting Superfund remedial investigations, feasibility studies, and design. Knowledge of federal (i. e. 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Do you have expe", "summaryDescription" : "Events and Communications Officer - TechFirst at STEM Learning. Bring TechFirst to life. 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Design teams; Construction teams; Operating teams; Multiple Amazon teams; Regulatory agencies; External stakeholders; Property owners; Developers; Contractors", "projectManagementSkills" : [ "Program management", "Project management" ], "domainKnowledge" : "Contaminated sites; PFAS; Environmental regulations; Engineering controls; Remediation systems; Deed restrictions; Land use controls", "domainList" : [ "contaminated-sites", "pfas", "environmental-regulations", "engineering-controls", "remediation-systems", "deed-restrictions", "land-use-controls" ], "domainSpecificKnowledge" : [ "Contaminated sites", "PFAS", "Environmental regulations", "Engineering controls", "Remediation systems", "Deed restrictions", "Land use controls" ], "communicationSkills" : "Risk communication", "documentationSkills" : "Compliance documentation", "problemSolvingSkills" : "Risk mitigation", "specialRequirements" : "Up to 50% travel required", "qualificationsBasic" : "3+ years program or project management, Contaminated site construction and management experience, Knowledge of environmental regulations, Experience with environmental engineering controls, Experience with deed or property restrictions, Bachelors degree in related field", "qualificationsPreferred" : "Large-scale commercial construction projects experience, Contamination remediation experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the Workplace Health & Safety (WHS) Due Diligence and Remediation team, as the WHS Remediation Site Manager, you will play a crucial role in protecting communities and the environment. You will be responsible for partnering with internal and external design, construction, and operating teams providing advice, support, and consultant oversight at impacted sites. Key job responsibilities * Develop program across multiple stakeholder teams to ensure the safe and compliant management of contaminated sites. * Assume departmental management of contaminated sites post-due diligence, ensuring compliance with all approval conditions such as engineering controls management, use restrictions, and reporting. * Provide guidelines for and review engineering control designs prepared by vendors * Provide support to pre-construction phase project planning including pre-construction information and technical information to support tender procedures. * Review contractor tender packages and responses for inclusion of design and health and safety requirements. * Review and validate Material Management Plans and Site Management Plans for adherence to Amazon requirements. * Coordinate, inspect, and oversee contractors and environmental consultants during sub-surface construction activities. * Conduct inspections of contaminated site capping and containment systems. * Communicate risk to stakeholders including design, construction, operations, and renovation teams. * Interface with preconstruction/design and construction teams to identify and mitigate environmental risks. * Monitor project schedules and maintain documentation of compliance activities. * Ensure all phases of site development and operation meet regulatory requirements. * Support renovation work at contaminated sites within Amazon's portfolio as capacity allows. * This role requires coordination between multiple Amazon teams, regulatory agencies and external stakeholders, and partners such as property owners, developers, and contractors. * Up to 50% travel required to regionally assigned sites depending on timeline for construction or renovation. Basic Qualifications: - 3+ years of program or project management experience - Experience in contaminated site construction and management, preferably with PFAS expertise. - Strong knowledge of environmental regulations and compliance requirements. - Experience with environmental engineering controls and remediation systems (caps, cover-systems, vapor/methane intrusion mitigation systems, etc.). - Experience working with deed or property restrictions and land use controls. - Bachelors degree in Geology, Environmental Science, Chemistry, Chemical or Environmental Engineering, Civil Engineering, or related field of study. Preferred Qualifications: - Experience with large-scale commercial construction projects including contamination remediation Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Camarillo - 74,200.00 - 129,800.00 USD annually USA, CA, Oxnard - 74,200.00 - 129,800.00 USD annually USA, OR, Salem - 74,200.00 - 129,800.00 USD annually USA, OR, Tangent - 74,200.00 - 129,800.00 USD annually USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually", "summaryDescription" : "Workplace Health & Safety Remediation Site Manager, Due Diligence and Remediation at Amazon.com Services LLC. Skills: Site management, Environmental compliance, Stakeholder coordination. Develop program across multiple stakeholder teams. Ensure safe management of contaminated sites", "postedDate" : "2026-06-13T02:42:27.297", "createdAt" : "2026-06-13T02:42:27.297", "lastUpdated" : "2026-06-15T00:03:04.169", "ingestTimestamp" : "2026-06-13T02:42:27.297", "mongoId" : "6a2176c874d8ee00a0c1ae05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438078/apply", "salaryAnnualMin" : 82700, "salaryAnnualMax" : 129800, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Site inspection", "Risk communication", "Compliance monitoring", "Regulatory compliance", "Site management", "Environmental compliance", "Stakeholder coordination", "Due diligence", "Remediation management", "Environmental engineering", "Tender procedures", "Material management", "Program management", "Project management", "Contaminated sites", "PFAS", "Environmental regulations", "Engineering controls", "Remediation systems", "Deed restrictions", "Land use controls" ], "skillCount" : 21, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c920a74d8ee00a0984af8", "title" : "Sr. Investigations Analyst", "company" : "SpaceX", "industry" : "Cybersecurity", "salary" : { "min" : 145000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Investigations Analyst in Hawthorne, United States, adjusted for seniority, company size, and the technology industry." }, "location" : "Hawthorne, CA, United States", "locations" : [ "Hawthorne", "CA", "United States" ], "timestamp" : "2026-06-15T09:12:34.398", "fingerprint" : "d3d03e11dbe9a418a3714e001dbec6bcc10e9824e5e652f372adf59ab4b9867e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/spacex/jobs/8585050002?gh_jid=8585050002", "externalId" : "8585050002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hawthorne", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9128272,-118.3426122" } ], "locationText" : "Hawthorne, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Data analysis, Data collection, Data dissemination, Network monitoring, Data analytics, SIEM, UEBA, DLP", "professionalSkills" : [ "Investigations", "Analytic tradecraft", "Risk evaluation", "Threat intelligence", "Case studies", "Metrics reporting" ], "hardSkillsList" : [ "Insider threat analysis", "Digital forensics", "EDiscovery" ], "softSkillsList" : [ "Discretion", "Confidentiality" ], "hardSkills" : [ { "name" : "Insider threat analysis", "level" : "intermediate" }, { "name" : "Digital forensics", "level" : "intermediate" }, { "name" : "EDiscovery", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Discretion" }, { "name" : "Confidentiality" } ], "majorSkills" : "Insider threat, Investigations, Data analysis", "majorSkillsList" : [ "Insider threat", "Investigations", "Data analysis" ], "coreResponsibilities" : "Conduct investigations and analysis, Uphold investigation and analytic tradecraft standards, Collect and analyze program data, Evaluate insider threat risk, Triage anomalous event data, Initiate investigations, Decipher underlying trends, Extract and organize insider threat program data, Build metrics, reports and case studies, Communicate findings, Support employee training and briefings, Liaise with external partners, Benchmark insider threat program, Share threat intelligence, Further investigations, Identify and implement program improvement methods, Manage and safeguard sensitive information", "teamCollaboration" : "Information Security; HR; Legal; Government Security; Physical Security; External partners; Team members; Management; Stakeholders; Industry partners; Government partners", "domainKnowledge" : "Insider threat program; Data exfiltration; Proprietary technology protection; Human transport vehicles; Satellite communications network", "domainList" : [ "insider-threat-program", "data-exfiltration", "proprietary-technology-protection", "human-transport-vehicles", "satellite-communications-network" ], "domainSpecificKnowledge" : [ "Insider threat program", "Data exfiltration", "Proprietary technology protection", "Human transport vehicles", "Satellite communications network" ], "toolProficiency" : [ "Splunk", "Panther", "Exabeam", "Microsoft Purview" ], "communicationSkills" : "Written communication; Oral communication; Produce reports; Timely communication; Accurate communication", "documentationSkills" : "Reporting findings", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Analytical skills", "specialRequirements" : "Extended hours, Weekends, Ad hoc travel, Active TS/SCI clearance, Obtain TS/SCI clearance, Background check, Drug/alcohol test, Random drug and alcohol testing, U.S. citizen or national, U.S. lawful permanent resident, Refugee, Asylee", "qualificationsBasic" : "Bachelor's degree and 5+ years professional experience, 9+ years professional experience in lieu of degree", "qualificationsPreferred" : "4+ years using SIEM, 4+ years conducting digital forensic investigations, Working level understanding of insider threat program, Proficiency in Microsoft Purview for eDiscovery, Familiarity with continuous assessment and detection tuning, Investigation experience conducting preliminary assessments, Ability to conduct interviews on short notice", "workSiteFlexibility" : "Onsite", "rawDescription" : "SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. INVESTIGATIONS ANALYST SpaceX is seeking a dynamic and driven individual with a demonstrated ability to work independently and as a member of a team in a fast-paced, high-tech environment. Our goal is to protect some of the world’s most advanced technologies including: rockets, Dragon capsules for human transport, inter-planetary transport vehicles, the world's largest satellite communications network, etc. As an industry leader, we are a target of adversaries, both foreign and domestic, focused on slowing us down and accessing our proprietary technology. The work we do will literally safeguard mankind becoming an interplanetary species. You will be responsible for the research, analysis, production, and dissemination of information relevant to protecting the safety and security of personnel, brand, global assets, intellectual property, and operations at SpaceX. This role will triage anomalous event data and analyze insider threat program datasets to respond to threats posed to SpaceX. You will use comprehensive understanding of various collection methods and platforms to explore new data sources, build effective queries, and combine information from disparate sources. RESPONSIBILITIES: Conduct comprehensive investigations and analysis in support of SpaceX intellectual property and security Uphold investigation and analytic tradecraft standards including confidentiality, objectivity, lawfulness, timeliness, and use of all available sources of information Collect and analyze available program data to evaluate insider threat risk to SpaceX infrastructure, programs, and operations Triage anomalous event data associated with indicators of data exfiltration, data destruction and other key indicators of concern Conduct internal investigations working with Information Security, HR, Legal, Government Security, Physical Security, and external partners based on information derived from internal and external sources Utilize network monitoring, data analytic, and other tools (DLP/SIEM/UEBA) to identify anomalous activity, initiate investigations and decipher underlying trends Extract and organize insider threat program data to build metrics, reports and case studies addressing mission requirements and timelines Communicate findings in a timely and accurate manner to team members, management, and relevant stakeholders Support employee training and briefings for internal and external audiences Liaise with external industry and government partners to benchmark insider threat program, share threat intelligence, and further investigations Continuously identify and help implement program improvement methods Manage and safeguard sensitive information, including case files, employee PII, and intelligence reports BASIC QUALIFICATIONS: Bachelor's degree and 5+ years of professional experience in internal investigations, information security, or IT; OR 9+ years professional experience in internal investigations, information security, counterintelligence, or IT in lieu of a degree PREFERRED SKILLS AND EXPERIENCE: 4+ years using a SIEM (Splunk, Panther, Exabeam, etc.) and/or conducting digital forensic investigations in government or corporate environment Working level understanding of insider threat program missions, internal stakeholders, and manifestations of insider threats Proficiency in Microsoft Purview for eDiscovery Familiarity with continuous assessment and detection tuning concepts for insider risk. Investigation experience conducting preliminary assessments, determining scope, investigation planning, evidence collection/handling, interviewing and reporting findings to internal and external stakeholders Ability to conduct interviews on short notice according to established internal guidelines. Excellent written and oral communication skills, with the ability to produce clear and concise reports Highly organized with a strong attention to detail Ability to adapt to changing priorities and deadlines Can swiftly adapt to new technical environments and workflows on the fly Ability to exercise discretion and confidentiality while conducting highly sensitive tasks ADDITIONAL REQUIREMENTS: Must be able to work extended hours and weekends as needed to support critical efforts and operations Must be willing to travel ad hoc Active TS/SCI clearance, or ability to obtain one. With an active clearance, candidates will be subject to pre-employment screening including background check and drug/alcohol test as well as random drug and alcohol testing during employment COMPENSATION AND BENEFITS: Pay range: Sr. Investigations Analyst: $120,000.00 - $160,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U. S. Government export regulations, applicant must be a (i) U. S. citizen or national, (ii) U. S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S. C. § 1157, or (iv) Asylee under 8 U.S. C. § 1158, or be eligible to obtain the required authorizations from the U. S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.", "summaryDescription" : "Sr. Investigations Analyst at SpaceX. Skills: Insider threat, Investigations, Data analysis. Conduct investigations and analysis. 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TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. The Scam Investigations team is TRM’s tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. The team operates an integrated workflow — from AI-supported complaint triage to time-sensitive investigation, escalation, and recovery support for victims. As Investigations Manager, you will lead the operational core of a high-volume scam-investigation workflow: managing investigators across triage and recovery support, maintaining work-product quality, and partnering closely with engineering, legal, and cross-functional teams. This is a player-coach role for someone who has done investigative work, can credibly review it, and can run the people-management cadence that allows a high-pressure team to sustain quality and throughput over time. The impact you will have: - Run the team. 1:1s, career-pathing, performance pulses, and growth feedback at TRM Manager standard. You convert priorities from department leadership into investigator workload, and escalate cleanly when something exceeds team-level scope. The reason your investigators stay and grow is you. - Hire and develop. Source actively alongside the recruiter, run thoughtful interview loops, and own end-to-end onboarding. When the team needs to grow — or when automation shifts the analyst-to-volume ratio — you write the headcount case. Talent density is yours to defend and raise. - Servant-leader by default. Every TRM manager is a doer. When the team needs you in the trenches, you’re there. What we’re looking for: - 12+ months of people management with 3–8 direct reports — documented continuous-feedback practice, real career-pathing conversations, and at least one documented underperformance management cycle. Has hired, developed, and (when needed) managed people out. - Operational / investigative experience — you have personally executed or supervised the kind of investigative work product this team produces (cryptocurrency tracing, financial-crime investigations, legal-process drafting). You are not currently a daily practitioner, but you are a credible QC layer on the team’s output. - AI fluency (required) — you use AI tools in your management workflow and you can articulate where AI accelerates your team’s output and where it doesn’t. AI fluency is evaluated during the interview process. - Legal-process fluency — working-level familiarity with subpoenas, warrants, preservation requests, and other formal investigative process. You do not need to be a lawyer; you need to understand how high-quality investigative documentation supports downstream action. - US Citizenship required - Washington, D.C. / MD / VA based (hybrid; periodic on-site collaboration and travel may be required) - Ability to obtain Public Trust clearance About the team: - Distributed, async-first via Slack and Notion, with structured syncs for alignment. Primary time-zone overlap: US Eastern / Central. - High autonomy, high standards, low bureaucracy — work directly with engineering, analysts, legal counterparts, and partners who depend on the team’s output. Team operating rhythms: - Weekly 1:1s with direct reports - Weekly team sync covering active work, throughput, and escalations - 6-week performance pulse cycle across the team - Quarterly career-pathing conversations and Areas of Responsibility audits - Surge availability expected during time-sensitive disruption windows LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy https://www.trmlabs.com/policies/privacy-policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. LEARN MORE: COMPANY VALUES https://www.trmlabs.com/culture | INTERVIEWING https://www.trmlabs.com/interviewing | FAQS https://www.trmlabs.com/faq", "summaryDescription" : "Global Investigations Manager at TRM Labs. Skills: People management, Investigative work, AI fluency, Legal process. Run the team. 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Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential. **Our opportunity:** Join Automation Anywhere, the industry leader in Agentic Process Automation (APA), and be part of an exciting journey to transform how businesses operate! We are searching for a dynamic Field Events Specialist to fuel rapid growth and build a strong pipeline across North America. As a vital member of our Americas Field & Partner Marketing team, you’ll collaborate closely with local sales leaders and cross-functional teams to design, execute, and optimize high-impact marketing initiatives. If you’re a marketer who thrives on understanding business priorities, loves engaging with customers, and leverages data to continuously enhance strategies, this is the perfect opportunity to make a meaningful impact with cutting-edge automation technology. Come be a key player in shaping the future with Automation Anywhere! **Who you’ll report to:** This position will report to the Sr. Director, Field & Partner Marketing **Location:** Remote role based within the United States **You will make an impact by being responsible for:** * Driving execution of key initiatives for America’s field marketing strategy and delivering measurable impact * Supporting local pipeline generation needs of the regional sales team, inclusive of strategic accounts * Understanding the local sales go-to-market motion to execute marketing plan aligned to the sales and marketing priorities and pipeline targets * Owning end-to-end execution of assigned field marketing events by building a strong pre, during and post-event framework to drive success * Working closely with sales leaders and AEs to ensure alignment and successful execution * Managing and optimizing marketing investments, inclusive of serving as the NAMER subject matter expert on the procurement process (onboarding suppliers, purchase order creation, etc) **Reporting & Lead Management: ** * Tracking campaign results to drive pipeline generation and pipeline conversion. * Working with BizOps for account mapping based on audience segmentation and outreach strategy * When applicable, building lead scoring framework to distinguish and align stakeholders between hot, warm and cold leads * Coordinating with MarOps for SFDC campaign code creation * Consolidating leads and submit into MarOps for SFDC loading **Content:** * Submitting Wrike requests for creative assets (email banners, signage, social media graphics, etc.) * Coordinating with the marketing operations team to reserve email calendar slots for event promotions * Creating SalesLoft cadences (or other sales templates) to help sales and SDRs promote event registration, customer meetings and support lead follow-up * Working with the corporate team to update the company website with major event listings * Assisting in publishing organic social media posts (e.g., LinkedIn) to drive event awareness; in partnership with social team * Maintaining detailed marketing calendar **Team Collaboration:** * Sales partnership: Driving active awareness of the marketing-wide plan to sales teams and leaders. Providing sales feedback into respective marketing teams to better address business needs. Supporting the sales team with identifying marketing materials / collateral for customer presentations * Working closely with Field Marketing Managers, Sales, MarOps, and other Marketing Teams * Collaborating with the Partner Marketing team to incorporate key partners into field activations where appropriate **You will be a great fit if you have:** * Bachelor’s degree in Marketing or business field * 2+ years of experience in field marketing or event management * Experience working with sales teams to drive marketing program success * Previous experience of working within a cloud and or business software industry is desirable * Previous experience working with partners is desirable * Ability to learn and use tools like Salesforce, Marketo, Bizzabo, Zoom Webinars, SalesLoft, Wrike, Excel, Word, PowerPoint; prior experience is a plus **You excel in these key competencies:** * Strong organizational and execution skills with high attention to detail, managing multiple projects and timelines effectively * Curious and data-driven mindset focused on analyzing performance to drive improvements * Excellent communication and collaboration abilities, fostering teamwork and clear interactions * Adaptable and energized by change, thriving in fast-paced, dynamic environments with shifting priorities * Proactive problem-solver with a positive attitude, comfortable with process improvement and basic finance administration tasks The base salary range for this position is $90,000 to $100,000 a year. The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. This position is also eligible for a discretionary bonus, equity and a full range of medical and other benefits. **Ready to Revolutionize Work? Join Us.** This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great. **Job Segment OR Key Words:** SaaS, Event Specialist, Project Management, Vendor Management, Field Marketing #LI-DE1 #LI-REMOTE **Benefits and perks you’ll appreciate:** * Flexible work schedule / remote roles * Unlimited Personal Time Off * 12 holidays off per year * 4 days volunteer time off per year * Eligible for 4 company Achievement days off per year * Variety of health care and well-being benefits * Paid family/parental leave * We are a designated “Best Place to Work” for 2 years in a row! Learn more [here](https://www.automationanywhere.com/company/press-room/fortune-media-and-great-place-work-name-automation-anywhere-2023-fortune-best) * Newsweek’s Top 100 Most Loved Workplaces in America 2023 – Learn more [here](https://www.automationanywhere.com/company/press-room/automation-anywhere-ranks-14th-newsweeks-list-top-100-most-loved-workplaces-2023) Automation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [recruiting@automationanywhere.com](mailto:recruiting@automationanywhere.com). At this time, we typically do not offer visa sponsorship for this position. Candidates should generally be authorized to work in the United States without the need for current or future sponsorship. All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.", "summaryDescription" : "Field Events Specialist at Automation Anywhere. Develop and execute marketing strategies. Drive customer acquisition", "postedDate" : "2026-06-16T04:03:32.100", "createdAt" : "2026-06-16T04:03:32.063", "lastUpdated" : "2026-06-16T11:30:18.204", "ingestTimestamp" : "2026-06-16T04:03:32.063", "mongoId" : "6a3092e7f292fd229c0c458c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://automationanywhere.wd5.myworkdayjobs.com/AutomationAnywhereJobs/job/USA---Remote/Events-Specialist_JR1399", "salaryAnnualMin" : 90000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "skillCount" : 4, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30a204f292fd229c1183b0", "title" : "Director of Events", "company" : "Ōura", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Director of Events in the US technology industry, adjusted for seniority and remote work." }, "location" : "North America ", "locations" : [ "North America" ], "timestamp" : "2026-06-16T14:34:17.288", "fingerprint" : "a321d4b4e59fd0835a2f134dd4b18085c976a0a76980caf3404a9dcd1ee7b3ea", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oura/jobs/4250474009", "externalId" : "4250474009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "remoteFriendly" : true, "rawDescription" : "Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Director of Events to build and lead Oura’s event and activation strategy across Commercial Marketing, Partnerships, and key brand moments. This leader will own how Oura shows up across healthcare conferences, executive programs, VIP hospitality, science- and press-adjacent events, and consumer-facing activations tied to major sports and brand partnerships — ensuring every event or activation is strategically prioritized, operationally excellent, and tied to measurable business outcomes. This role is both highly strategic and highly operational, and requires an experienced leader who can build the function while also raising the bar on how Oura brings its biggest partnership moments to life in market. This role will report into Commercial Marketing leadership and is expected to build and manage a small events team over time as the function scales. What you will do Event Strategy & Leadership Own the overarching events and activations strategy across Oura’s commercial business, partnership portfolio, and major consumer-facing brand moments. Build the long-term vision for how events support Oura’s commercial growth, healthcare credibility, partnership strategy, premium brand positioning, and member relevance. Define the prioritization framework for where Oura should show up, why, at what investment level, and what outcomes are required for success across both B2B and consumer-facing activations. Operate as the senior leader and decision-maker across event investments, activation strategy, staffing models, agency partnerships, and resource allocation. Build and lead a high-performing events function over time, including hiring, managing, mentoring, and developing event team members as the organization scales. Establish clear operating models, processes, and cross-functional ways of working that improve alignment, speed, accountability, and execution quality across the organization. Commercial, Partnerships and Consumer Activations Lead end-to-end planning and execution for commercial events, sports partnership activations, hospitality programs, and major consumer-facing experiences, including budgeting, vendor and agency management, staffing, production oversight, executive support, and post-event analysis. Partner closely with Commercial, Sales, Product Marketing, Growth, Sports & Brand Partnerships, Brand, and Creative teams to ensure each activation supports clear business and brand objectives. Oversee how Oura brings major sponsorships and partnership moments to life physically, translating rights packages and brand opportunities into standout experiences for consumers, members, athletes, partners, and VIP audiences. Build scalable frameworks that support both repeatable B2B event motions and high-impact tentpole activations tied to marquee sports and brand partnerships. Ensure all event and activation experiences reflect Oura’s premium brand standards while delivering clear commercial, brand, and partnership value. Thought Leadership & Executive Programs Lead how Oura shows up at thought leadership moments across healthcare, science, wellness, consumer-facing activations and executive-facing events. Partner closely with Science, PR/Comms, Product Marketing, and executive stakeholders to shape speaking opportunities, executive engagement strategies, briefing materials, hosted experiences, and narrative development. Support science- and press-adjacent opportunities where there is a strong strategic, brand, or commercial rationale. Help define the long-term operating model for how Commercial Marketing partners across Brand, PR, Science, and executive leadership on external-facing events. Sports Marketing & Experiential Partnerships Partner closely with the Senior Director of Sports & Brand Partner Marketing and other cross-functional leaders to lead event strategy and execution for sports partnership activations, hospitality programs, sponsorship moments, and premium experiential extensions of Oura’s key deals. Own the event and experiential layer of major sports partnerships, ensuring Oura has one clear leader overseeing execution across consumer-facing activations at major events, athlete and partner hosting, hospitality, and on-the-ground brand presence. Help translate sponsorship rights, athlete access, hospitality assets, and partner opportunities into scalable, high-quality event strategies and physical experiences. Define how Oura shows up experientially across consumer, member, athlete, partner, and VIP environments, ensuring activations feel premium, culturally relevant, and aligned to broader brand and commercial goals. Operations, Infrastructure & Team Scale Build and scale Oura’s event infrastructure across the organization, including playbooks, templates, budget management systems, reporting frameworks, staffing models, vendor standards, and “events-in-a-box” solutions. Hire, lead, and develop a high-performing events team over time, while building the right mix of internal resources, agencies, production partners, and vendors to support the function as it scales. Serve as the senior owner and escalation point across event operations, agency management, production, logistics, and cross-functional stakeholder alignment. Establish rigorous planning, communication, and operational standards across all activations to ensure consistently high-quality execution and premium brand experiences. Drive continuous improvement across event strategy, execution quality, measurement, organizational alignment, and operational efficiency. Measurement & Analytics Define the KPI framework for measuring event success across awareness, engagement, executive relationships, meetings, leads, pipeline influence, customer value, partnership value, and ROI. Partner with Commercial, Growth, and Sales Operations teams to ensure event data is captured accurately and translated into actionable insights. Use performance data, post-event reporting, and trend analysis to improve future investment decisions and strategic prioritization. Requirements We would love to consider you for this role if you have: 10–15+ years of experience in event marketing, experiential marketing, field marketing, integrated marketing, or brand activations, ideally within health tech, consumer tech, wellness, sports, healthcare, or adjacent industries. Proven experience leading and scaling event functions and managing high-performing teams. Significant experience owning complex event portfolios that include conferences, executive programs, hospitality, experiential activations, and multi-stakeholder brand moments. Strong strategic judgment with the ability to determine not just how to execute events, but where Oura should invest and what role each event should play within the business. Demonstrated success operating cross-functionally with executive leadership, Commercial, Sales, Product Marketing, Brand, Creative, PR/Comms, and external partners. Exceptional operational rigor and organizational leadership across budgets, vendors, timelines, staffing, agencies, and concurrent workstreams. Strong analytical mindset with experience defining KPIs, measuring business impact, and translating results into recommendations and future strategy. Excellent people management, coaching, and leadership skills with the ability to build trust, influence senior stakeholders, and develop teams. Experience managing agency relationships, production partners, and large-scale event budgets. Willingness to travel domestically and internationally as needed. Bonus points if you have Experience supporting healthcare, clinical, science, or regulated-industry events. Experience with sports marketing, sponsorship activations, hospitality, or athlete/partner-facing experiential programs. Experience building event operations and infrastructure from the ground up, including team structure, agency ecosystems, and scalable processes. Familiarity with tools such as Asana, Airtable, Google Workspace, HubSpot, event platforms, and budget management systems. Why this role matters Events are becoming an increasingly important strategic lever across Oura’s commercial business, partnerships, healthcare positioning, and brand ecosystem. Existing work already spans healthcare conferences, executive engagement, sports experiential activations, hospitality, and agency-led productions — but the scale and complexity now require dedicated leadership and team ownership. The Director of Events will build the structure, strategy, and team needed to scale this function globally. This role will bring greater prioritization, operational rigor, measurement, and cross-functional alignment to how Oura shows up in the market, while ensuring every event experience reinforces Oura’s premium brand and drives meaningful business impact. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $170,000 - $195,000 Region 2 $154,700 - $177,000 Region 3 $139.400 - $159,000 A recruiter can determine your Region based on your US location. This is a remote U. S. role. Travel is required, 30% of the time. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.", "summaryDescription" : "Director of Events at Ōura", "postedDate" : "2026-06-16T03:16:45.224", "createdAt" : "2026-06-16T03:16:45.224", "lastUpdated" : "2026-06-16T14:34:17.288", "ingestTimestamp" : "2026-06-16T03:16:45.224", "mongoId" : "6a30a204f292fd229c1183b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305ff6f292fd229cf83993", "title" : "Head of Events", "company" : "Soho House & Co.", "industry" : "Hospitality", "salary" : { "min" : 95000.0, "max" : 140000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director-level Head of Events in London, UK, adjusted for the hospitality industry and company size." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T06:40:12.908", "fingerprint" : "de938fadaa12b5d9b7ceac605716c030cb642482b9bddc5eeac41fd3438ea5b8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/sohohouseco/jobs/4897973101", "externalId" : "4897973101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Event conceptualization", "Event curation", "Event production", "Budget management", "ROI analysis", "Stakeholder management", "Quality control" ], "hardSkillsList" : [ "Event logistics", "Vendor management", "Timeline management", "Budget reporting", "Performance reporting" ], "hardSkills" : [ { "name" : "Event logistics", "level" : "intermediate" }, { "name" : "Vendor management", "level" : "intermediate" }, { "name" : "Timeline management", "level" : "intermediate" }, { "name" : "Budget reporting", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Event conceptualization, Event delivery, Community building, Budget management", "majorSkillsList" : [ "Event conceptualization", "Event delivery", "Community building", "Budget management" ], "coreResponsibilities" : "Conceptualise events, Curate events, Produce events, Design bespoke experiences, Build premium layer, Ensure events reflect community, Lead event calendar architecture, Conceptualise premium events, Augment membership events, Deliver multiple events, Plan events, Manage event logistics, Develop event formats, Build member participation culture, Identify member contribution opportunities, Consider curation of people, Develop original event concepts, Ensure events are unique, Drive community through events, Offer money-can't-buy component, Ensure Health and Safety compliance, Align with Soho House style, Maintain quality control, Translate commercial relationships into events, Filter external offerings, Identify cultural moments, Build curated programming, Lead cross-functional project teams, Manage interface with teams, Recruit additional team members, Onboard additional team members, Develop additional team members, Stay commercially aware, Maintain community knowledge, Oversee event budgets, Oversee event ROI, Implement continuous improvement, Deliver event proposals, Manage event calendar, Deliver monthly reporting, Ensure calendar is commercially coherent", "teamCollaboration" : "Soho House Events team; Membership team; Partnerships team; In-House events teams; Communications team; Operations team; Creative team; Content team; External vendors; External partners; Entertainment providers", "projectManagementSkills" : [ "Timeline management", "Budget management", "Stakeholder management" ], "domainKnowledge" : "Private members' clubs; Luxury hospitality; Cultural institutions; Arts organisations; High-net-worth communities; Arts; Business; Philanthropy; Technology", "domainList" : [ "private-members-clubs", "luxury-hospitality", "cultural-institutions", "arts-organisations", "high-net-worth-communities", "arts", "business", "philanthropy", "technology" ], "domainSpecificKnowledge" : [ "Private members' clubs", "Luxury hospitality", "Cultural institutions", "Arts organisations", "High-net-worth communities", "Arts", "Business", "Philanthropy", "Technology" ], "communicationSkills" : "Written communication; Verbal communication; Build relationships", "documentationSkills" : "Event proposals; Run sheets; Reports", "continuousLearning" : "Training to develop skills", "innovationCreativity" : "Conceptualisation; Original event concepts", "problemSolvingSkills" : "Analyse member feedback; Balance member experience; Financial discipline", "specialRequirements" : "Work across different time zones, Work across different regions", "outcomesObjectives" : "Timely delivery of 100+ events; Meet attendance targets; Meet loyalty targets; Meet revenue targets; Effective stakeholder management; Event quality; Unique member experiences", "qualificationsBasic" : "8+ years events production, 8+ years events programming, Experience with high-net-worth communities, Manage budgets, Cost control, Track ROI, Analyse member feedback, Manage multiple projects, Manage multiple stakeholders", "qualificationsPreferred" : "Experience in private members' clubs, Experience in luxury hospitality, Experience in cultural institutions, Experience in arts organisations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Role… We are looking for A Head of Events to conceptualise, curate, and produce ~100 events a year that reflect the interests and ambitions of our members. This ranges from intimate dinners to large-scale money-can't-buy moments across the UK, US, and internationally. We are looking for someone who thinks not only in logistics, but in experiences. Someone who understands culture, community, and what it means to make a room feel special. You are genuinely curious about the Soho House community, you are comfortable in conversation with people who have a wealth of experiences, and you understand the taste and expectations of the people you are building for. Working closely with Soho House Events, Membership, and Partnerships teams, you will design bespoke experiences, build a premium layer into existing House programming, and ensure every event reflects the community and positioning of Soho House. Main Duties… Conceptualisation and Delivery Lead the architecture, balance and quality of the premium events calendar of ~100 events globally. Responsible for conceptualising events that are exclusively for premium members (including overnight events, dinners, parties and partnership-led events) and for augmenting events that are developed for the broader Soho House membership base. Responsible for delivering multiple events with simultaneous timelines, including, planning, logistics and development of multiple event formats. These events will take place across different time zones and regions. Build a culture of member participation - identifying opportunities for members to contribute to or shape the program, and consider the curation of people in a room. Develop original event concepts that are distinctive and built to match the calibre, expectation, and standard of the top tier membership Ensure that the consistent through-line of our bespoke events is that they are unique, drive community, and/or offer a true money-can’t-buy component. Ensure that all events are Health and Safety compliant and align with the Soho House style and premium standard. Maintain quality control across every touchpoint, from invitation copy to room layout to post-event Cross-Functional Collaboration Work with the Partnerships team to translate commercial relationships into meaningful event experiences Filter external offerings to identify which could be delivered in a unique ‘money-can’t-buy’ way, and conversely identify cultural moments across the arts, sports and lifestyle that resonate with members that could reasonably be built into our specially curated programming. Lead and manage cross-functional project teams that vary from event to event, but may be made up of in-House events teams, communications, partnerships, operations, creative and content, membership as well as all external vendors and partners and entertainment. Manage the interface with Soho House Events, House, and Membership teams to deliver augmented House-wide events As the programme scales, recruit, onboard, and develop additional events team members Stay commercially aware of global events, trends, and opportunities that could inform our specially curated programming, and work with the Account Management team to maintain a strong knowledge of the community itself - who members are, what they are building, and what matters to them. Budget Management and Reporting Oversee budgets and ROI of all bespoke events with a focus on quality, and retention, including effective post-event evaluations including member feedback, successes and implementation of continuous improvement strategies. Deliver multiple event proposals and manage a busy event calendar with all deliverables included (comms, designs, membership and vendor timelines) with meticulous attention to detail and time management Deliver monthly reporting including attendance, member engagement and budget vs actuals. Ensure the calendar and events are commercially coherent, with a focus on retention, acquisition, and ROI. Success Metrics Timely delivery of 100+ events globally Meeting attendance, loyalty and revenue targets from events Effective stakeholder management Event quality, with a focus on experiences that are truly unique to our top members Requirements / Qualifications 8+ years in events production and programming - within private members' clubs, luxury hospitality, cultural institutions, arts organisations, or equivalent Proven track record of originating and delivering elevated event programs - not just executing briefs, but end to end development with operational rigor Experience working with and for high-net-worth communities, exceptional interpersonal and communication skills (written and verbal), with the ability to build strong relationships with members, partners, and internal teams. Highly organised, detail-oriented and experienced managing multiple projects simultaneously under pressure, without losing quality or attention to detail. Conceptual thinker - able to take an area of member interest and develop a distinctive, original event concept around it Demonstrated ability to manage budgets, cost control, track ROI, and analyse member feedback to balance member experience with financial discipline Culturally literate with a broad awareness of what is happening across the arts, business, philanthropy, and technology, and an instinct for what will resonate with the premium community. Excellent communication, both verbal and written, with the ability to produce event proposals, run sheets and reports. Experience managing multiple projects and stakeholders simultaneously. Confident working across a complex, matrixed organisation - able to build relationships and drive outcomes across multiple internal teams globally. Comfortable with data - able to use CRM and performance reporting to inform decisions and communicate results clearly. A genuine passion for building community, and for the Soho House ethos – and a high personal standard for what great experiences should feel like. Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Annual Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Weekly Pay Life Assurance Up to 50% Staff Discount on Cowshed & Soho Home In Office Dog Policy on Fridays Season Ticket Loan Christmas Office Closure In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.", "summaryDescription" : "Head of Events at Soho House & Co.. Skills: Event conceptualization, Event delivery, Community building, Budget management. Conceptualise events. 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Skills: Recreation management, Special events, Operations management. Oversee daily operations of recreation programs. Plan and execute special events", "createdAt" : "2026-06-15T22:26:17.758", "lastUpdated" : "2026-06-16T07:57:04.593", "ingestTimestamp" : "2026-06-15T22:26:17.758", "mongoId" : "6a305ceff292fd229cf6422b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Recreation programming", "Special event execution", "Recreation management", "Special events", "Operations management", "Event planning", "Program management", "Budget management", "Vendor management", "Stakeholder management", "Program development", "Special event logistics" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30794df292fd229c031221", "title" : "Events & Experiences Manager", "company" : "Benevity", "industry" : "Marketing", "salary" : { "min" : 98600.0, "max" : 135520.0, "currency" : "CAD", "frequency" : "Yearly" }, "location" : "Toronto, Ontario", "locations" : [ "Toronto, Ontario" ], "timestamp" : "2026-06-16T13:01:31.243", "fingerprint" : "4c7635026191e6c6f5f303c03bc77b66617fb7b19601b8f171aa3f27948ed812", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/benevity/94077e7a-a476-4e52-9a41-c8f7c269e1da/application", "externalId" : "94077e7a-a476-4e52-9a41-c8f7c269e1da", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceLevel" : "Manager", "technicalSkills" : "HubSpot, Salesforce, Cvent, Bizzabo, Zuddl", "professionalSkills" : [ "Event planning", "Event production", "Event execution", "Vendor management", "Pipeline generation" ], "hardSkillsList" : [ "Event logistics", "Budget management", "On-site execution", "Lead tracking", "Pipeline reporting" ], "hardSkills" : [ { "name" : "Event logistics", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "On-site execution", "level" : "intermediate" }, { "name" : "Lead tracking", "level" : "intermediate" }, { "name" : "Pipeline reporting", "level" : "intermediate" } ], "majorSkills" : "Event strategy, Attendee experience, Event measurement", "majorSkillsList" : [ "Event strategy", "Attendee experience", "Event measurement" ], "coreResponsibilities" : "Plan in-person events, Coordinate in-person events, Execute in-person events, Support event strategy development, Manage event logistics, Coordinate venue, Manage vendors, Manage AV, Manage staffing, Execute on-site, Partner on communications, Deliver attendee experience, Track event performance, Report on event performance, Manage external partners, Manage event platforms, Contribute to improvement", "teamCollaboration" : "Cross-functional teams; Product Marketing; Demand Generation; Sales; Customer Success", "domainKnowledge" : "Corporate giving", "domainList" : [ "corporate-giving" ], "domainSpecificKnowledge" : [ "Corporate giving" ], "toolProficiency" : [ "Cvent", "Bizzabo", "Zuddl", "HubSpot", "Salesforce" ], "problemSolvingSkills" : "Creative problem-solver", "specialRequirements" : "25% travel, Travel to US, Travel to Europe", "outcomesObjectives" : "Deliver world-class attendee experience; Achieve measurable business outcomes; Maximize attendance; Maximize engagement; Maximize follow-up", "qualificationsBasic" : "2+ years event planning experience, B2B environment experience", "qualificationsPreferred" : "Corporate giving experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "MEET BENEVITY Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! As our Events & Experiences Manager, you'll support the planning, execution, and measurement of Benevity's in-person events portfolio — including local activations, sponsored trade shows, and our annual flagship conference, Benevity Live, which brings together 600+ purpose-driven professionals from around the globe. You'll work cross-functionally with teams across Product Marketing, Demand Generation, Sales, and Customer Success to ensure every event delivers a world-class attendee experience and measurable business outcomes. What You'll Do - Plan, coordinate, and execute Benevity's in-person events — from regional activations and trade shows to Benevity Live — ensuring flawless on-site delivery and on-budget performance. - Support the development of event strategies tied to pipeline and revenue goals, with clear objectives to evaluate success. - Manage event logistics end-to-end: venue coordination, vendor management, AV, staffing, and on-site execution. - Partner with demand generation and content teams on pre- and post-event communications that maximize attendance, engagement, and follow-up. - Help deliver a world-class attendee experience for clients, prospects, and partners — bringing Benevity's brand and purpose to life at every touchpoint. - Track and report on event performance, including leads, pipeline influence, and attendee engagement metrics. - Manage relationships with external partners and event platforms (Cvent, Bizzabo, Zuddl, etc.) to ensure seamless execution. - Contribute to continuous improvement across the events function — surfacing ideas to improve quality, efficiency, and attendee experience. What You Bring - 2+ years of experience in event planning, production, and execution — preferably in a B2B environment (corporate giving a plus!). - Proven ability to manage multiple events simultaneously with strong attention to detail and composure under pressure. - A data-informed mindset — you understand event ROI and use metrics to learn and improve. - Exceptional organizational skills; you're the kind of person who owns a checklist and loves crossing things off. - Deep client empathy and a genuine commitment to delivering standout attendee experiences. - Strong communicator and collaborator — you bring people together and keep cross-functional projects moving. - Familiarity with HubSpot, Salesforce, and event management platforms such as Cvent, Bizzabo, or Zuddl. - A creative problem-solver who brings new ideas and energy to every project. - Expected travel 25%; must be able to travel to the United States and Europe. DISCOVER YOUR PURPOSE AT WORK We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more … Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose. If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become … It’s time to join Benevity. We’re so excited to meet you. WHERE WE WORK At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most. JOIN A COMPANY WHERE DEIB ISN’T A BUZZWORD Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams. We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity. Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.", "summaryDescription" : "Events & Experiences Manager at Benevity. Skills: Event strategy, Attendee experience, Event measurement. Plan in-person events. Coordinate in-person events", "createdAt" : "2026-06-16T01:59:47.829", "lastUpdated" : "2026-06-16T13:01:31.243", "ingestTimestamp" : "2026-06-16T01:59:47.829", "mongoId" : "6a30794df292fd229c031221", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Event logistics", "Budget management", "On-site execution", "Lead tracking", "Pipeline reporting", "Event strategy", "Attendee experience", "Event measurement", "Event planning", "Event production", "Event execution", "Vendor management", "Pipeline generation", "Corporate giving", "Cvent", "Bizzabo", "Zuddl", "HubSpot", "Salesforce" ], "skillCount" : 19, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30794df292fd229c031220", "title" : "Events & Experiences Manager", "company" : "Benevity", "industry" : "Marketing", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Events & Experiences Manager in Calgary, Canada, adjusted for mid-seniority and the SaaS industry." }, "location" : "Calgary, Alberta", "locations" : [ "Calgary, Alberta", "Vancouver, British Columbia" ], "timestamp" : "2026-06-16T13:00:29.103", "fingerprint" : "f940f4c35947bea266265f7388f833536634eca75ee1bce3c79b022648a061bd", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/benevity/9fea52a5-6bf5-455e-ad57-20192a8e45d1/application", "externalId" : "9fea52a5-6bf5-455e-ad57-20192a8e45d1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Calgary", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "51.0456064,-114.0575410" } ], "locationText" : "Calgary, Alberta, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceLevel" : "Manager", "professionalSkills" : [ "Event logistics management", "Vendor management", "Budget management" ], "hardSkillsList" : [ "Event planning", "Event production", "Event execution", "Logistics management", "Vendor management", "Budget management", "Relationship management" ], "hardSkills" : [ { "name" : "Event planning", "level" : "intermediate" }, { "name" : "Event production", "level" : "intermediate" }, { "name" : "Event execution", "level" : "intermediate" }, { "name" : "Logistics management", "level" : "intermediate" }, { "name" : "Vendor management", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Relationship management", "level" : "intermediate" } ], "majorSkills" : "Event planning, Event execution, Attendee experience", "majorSkillsList" : [ "Event planning", "Event execution", "Attendee experience" ], "coreResponsibilities" : "Plan in-person events, Coordinate in-person events, Execute in-person events, Ensure on-site delivery, Ensure on-budget performance, Support event strategy development, Manage event logistics, Coordinate venue, Manage vendors, Manage AV, Manage staffing, Manage on-site execution, Partner on pre-event communications, Partner on post-event communications, Deliver attendee experience, Track event performance, Report on event performance, Manage external partner relationships, Manage event platform relationships, Contribute to continuous improvement, Surface ideas for improvement", "teamCollaboration" : "Cross-functional teams; Product Marketing; Demand Generation; Sales; Customer Success", "domainKnowledge" : "B2B events; Corporate giving", "domainList" : [ "b2b-events", "corporate-giving" ], "domainSpecificKnowledge" : [ "B2B events", "Corporate giving" ], "toolProficiency" : [ "Cvent", "Bizzabo", "Zuddl", "HubSpot", "Salesforce" ], "problemSolvingSkills" : "Creative problem-solver", "specialRequirements" : "25% travel, Travel to United States, Travel to Europe", "outcomesObjectives" : "Deliver world-class attendee experience; Achieve measurable business outcomes; Support pipeline goals; Support revenue goals", "qualificationsBasic" : "2+ years event planning experience, 2+ years event production experience, 2+ years event execution experience", "qualificationsPreferred" : "B2B event experience a plus, Corporate giving experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "MEET BENEVITY Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! As our Events & Experiences Manager, you'll support the planning, execution, and measurement of Benevity's in-person events portfolio — including local activations, sponsored trade shows, and our annual flagship conference, Benevity Live, which brings together 600+ purpose-driven professionals from around the globe. You'll work cross-functionally with teams across Product Marketing, Demand Generation, Sales, and Customer Success to ensure every event delivers a world-class attendee experience and measurable business outcomes. What You'll Do - Plan, coordinate, and execute Benevity's in-person events — from regional activations and trade shows to Benevity Live — ensuring flawless on-site delivery and on-budget performance. - Support the development of event strategies tied to pipeline and revenue goals, with clear objectives to evaluate success. - Manage event logistics end-to-end: venue coordination, vendor management, AV, staffing, and on-site execution. - Partner with demand generation and content teams on pre- and post-event communications that maximize attendance, engagement, and follow-up. - Help deliver a world-class attendee experience for clients, prospects, and partners — bringing Benevity's brand and purpose to life at every touchpoint. - Track and report on event performance, including leads, pipeline influence, and attendee engagement metrics. - Manage relationships with external partners and event platforms (Cvent, Bizzabo, Zuddl, etc.) to ensure seamless execution. - Contribute to continuous improvement across the events function — surfacing ideas to improve quality, efficiency, and attendee experience. What You Bring - 2+ years of experience in event planning, production, and execution — preferably in a B2B environment (corporate giving a plus!). - Proven ability to manage multiple events simultaneously with strong attention to detail and composure under pressure. - A data-informed mindset — you understand event ROI and use metrics to learn and improve. - Exceptional organizational skills; you're the kind of person who owns a checklist and loves crossing things off. - Deep client empathy and a genuine commitment to delivering standout attendee experiences. - Strong communicator and collaborator — you bring people together and keep cross-functional projects moving. - Familiarity with HubSpot, Salesforce, and event management platforms such as Cvent, Bizzabo, or Zuddl. - A creative problem-solver who brings new ideas and energy to every project. - Expected travel 25%; must be able to travel to the United States and Europe. DISCOVER YOUR PURPOSE AT WORK We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more … Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose. If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become … It’s time to join Benevity. We’re so excited to meet you. WHERE WE WORK At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most. JOIN A COMPANY WHERE DEIB ISN’T A BUZZWORD Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams. We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity. Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.", "summaryDescription" : "Events & Experiences Manager at Benevity. Skills: Event planning, Event execution, Attendee experience. Plan in-person events. Coordinate in-person events", "createdAt" : "2026-06-16T01:59:34.921", "lastUpdated" : "2026-06-16T13:00:29.103", "ingestTimestamp" : "2026-06-16T01:59:34.921", "mongoId" : "6a30794df292fd229c031220", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Event planning", "Event production", "Event execution", "Logistics management", "Vendor management", "Budget management", "Relationship management", "Attendee experience", "Event logistics management", "B2B events", "Corporate giving", "Cvent", "Bizzabo", "Zuddl", "HubSpot", "Salesforce" ], "skillCount" : 16, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ed0f292fd229c052a5f", "title" : "Events & Community Manager", "company" : "Partly", "industry" : "Operations", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Events & Community Manager in London, UK, adjusted for mid-seniority in the technology industry." }, "location" : "London, United Kingdom", "locations" : [ "London, United Kingdom" ], "timestamp" : "2026-06-16T11:00:34.516", "fingerprint" : "ee5a730998446206fb34e0e1ebc7f9e4e065f6e5de42ab97fa42a45ddfe33b90", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/partly.com/342a5afa-77a6-4630-badc-81a9d253e75d/application", "externalId" : "342a5afa-77a6-4630-badc-81a9d253e75d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Social media", "Event operation", "Trust building", "Storytelling", "Content production", "Budget management", "Cross-functional operation" ], "majorSkills" : "Community building, Social media, Event management, Content creation", "majorSkillsList" : [ "Community building", "Social media", "Event management", "Content creation" ], "coreResponsibilities" : "Build Partly Community programs, Partner with sales, Partner with customer success, Partner with marketing, Build community beyond borders, Own channels end-to-end, Manage calendar, Manage publishing, Manage in-channel community, Turn events into distribution, Turn ambassadors into distribution, Turn case studies into distribution, Define how Partly shows up, Manage sponsorships, Manage activations, Manage community engagement, Create activation plan for roundtables, Create activation plan for networking, Create activation plan for demo nights, Build Hero Ambassador program, Build influencer marketing machine, Create industry relationships, Nurture industry relationships, Build long term partners, Position Partly as glue, Create case studies, Create email marketing nurtures, Build customer journeys, Build value led content, Manage annual budget", "teamCollaboration" : "Partnering with sales; Partnering with customer success; Partnering with marketing; Works with marketing; Works with sales; Works with CS; Works with product; Works with insurer relations; Works with supplier sales", "domainKnowledge" : "Collision industry; Aftermarket repair industry; Auto parts", "domainList" : [ "collision-industry", "aftermarket-repair-industry", "auto-parts" ], "domainSpecificKnowledge" : [ "Collision industry", "Aftermarket repair industry", "Auto parts" ], "continuousLearning" : "Lunch n Learns; Fireside chats", "specialRequirements" : "30–40% UK travel", "qualificationsBasic" : "3-5+ years building community, Community building in B2B operator market, Run owned channels, Turn real-world moments into content, Run owner-level dinners, Run conferences, Run awards programs, Walk into a bodyshop, Get owner talking, Leave with a relationship, Spot a case study, Produce content, Ship content", "qualificationsPreferred" : "Collision / parts domain knowledge", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "\uD83D\uDE80 OUR STORY Partly's mission is to connect the world's parts, and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where waste is eliminated and all replacement parts are universally searchable, accessible and available to all. Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double again over the coming 12. We're a global team spanning Europe and Australasia. We provide scalable digital infrastructure to some of the world's largest businesses and most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online. Our investors include Blackbird Ventures (Canva, CultureAmp), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder). \uD83D\uDD8D️ THIS ROLE As Partly's first UK Events & Community Marketer, you will turn Partly into a movement in the UK collision and aftermarket repair industry. Bodyshop owners and parts dealers don't buy from cold sales decks - they buy from people they trust, in rooms with other operators who already trust the product. Your job is to build those rooms, and then make them visible to everyone who couldn't be there. Reporting to the UK Head of Growth Marketing (with a close partnership with the UK GM), you'll own the Partly Community across both sides of the network - repairers (independent bodyshops and the wider collision industry) and suppliers (dealer parts businesses) - and the owned social channels that carry it beyond the room. You'll stand up the events, ambassador programs, awards, owner councils and reward mechanics that make being on Partly feel like membership, and you'll run the Instagram and LinkedIn presence that turns every dinner, ambassador and case study into reach. This is a field-led role with a marketer's instincts. You'll be in repairer car parks, in dealer back offices, at industry awards, in regional dinners, at the editor's desk of Bodyshop Magazine - and then back at your laptop turning that into content that travels. If you've built community in a B2B operator market before - automotive, trades, hospitality, healthcare - know how to turn industry suspicion into industry advocacy, and have a genuine knack for social, this is for you. (Collision / parts domain knowledge is a strong plus but not required - we value people who can build trust fast and build community at scale.) \uD83D\uDCBB WHAT WILL YOU DO - Partly Community programs. Build the Partly Community across UK repairers and suppliers partnering with sales, customer success and marketing. - Social media guru. Build a community beyond borders - you have a knack for all things social. Own the channels end-to-end - calendar, publishing, in-channel community management, and turning events, ambassadors and case studies into a consistent distribution engine. - Annual Conference and Awards. Define how Partly shows up at the biggest and best events in the industry. Includes sponsorships, activations and community engagement. - Regional roundtables. Create the activation plan for regional roundtables, networking, demo nights and more. - Hero Ambassador program. Build an ambassadors / influencer marketing machine from the ground up. - Create and nurture industry relationships and endorsements. Build a network of long term partners positioning Partly as the glue in the industry - Content production (with Growth Marketing). Case studies and email marketing nurtures / build customer journeys and value led content. - Budget management. Manage the annual budget across community, events and social on both sides. \uD83E\uDD77 YOUR SKILLS - Community-building track record. 3-5+ years building community in a B2B operator market - automotive, trades, hospitality, healthcare, professional services or similar. You've stood something up from zero, not just inherited a programme. - Social media. You can run owned channels with a consistent voice and turn real-world moments into content that travels. - Event operator. You've run owner-level dinners, conferences and awards programs end-to-end. You don't outsource the logistics; you know what good looks like because you've done it. - Trust-builder with owners. You can walk into a bodyshop or a dealer back office on a wet Wednesday morning, get the owner talking, and leave with a relationship. You don't pitch - you listen. - Storyteller. You can spot a case study in a 15-minute conversation, produce the content, and ship it. - Industry-network instinct. You either know the UK collision / aftermarket ecosystem (trade press, NBRA, insurer networks, ABP Club, Automechanika) or you can map it and embed in it within weeks. - Behavioural design. You understand why a £500 cheque at the end of a quarter changes parts-buyer behaviour more than a 0.5% discount on every order. You'll design and run the reward mechanics with a control cohort. - Budget owner. Comfortable owning a £1M budget with the rigour to defend cost-per-incremental-WAR-site against the alternative spend. - Cross-functional operator. Works with marketing, sales, CS, product, insurer relations and supplier sales without needing a Gantt chart to explain why. - Owner-operator mindset. You take responsibility for outcomes, not activities. You don't wait for permission. - Travel-tolerant. Realistic about 30–40% UK travel. \uD83E\uDE85 BENEFITS - High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust, and proactively remove process that slows us down (our expense policy is simply the \"red face test\"). - Competitive base salary + equity. Competitive salaries and generous equity options for all full-time employees, so everyone shares in the upside when we win. - Flexible working hours. Choose when to work based on when you're most effective. We combine flexibility with an office-first approach in cities where we have critical mass (London, Christchurch, Auckland). - Focus Days. Two days per week with zero meetings, dedicated to uninterrupted deep work. - Take time when you need it. We don't ask questions or track negative leave balances. We work hard and trust our team to recharge. - Learn from the best. From 'Lunch n Learns' to Fireside chats with unicorn CEOs, you'll constantly learn from the world's best. - Quarterly season openers across the UK and EU. Gather at the nearest hub for a week of collaboration, planning and team events. - Annual global offsite in New Zealand. Travel with the UK and EU team to our product and engineering hub in Christchurch for 1–2 weeks. - Team connection. Monthly team lunches, celebrating wins, happy hours and more. - Parental leave and flexible return to work. Primary carers can return on 4-day weeks (100% pay for the first 12 weeks); secondary carers get 10 days full pay. - Payroll Giving. We encourage generous giving and donate to the high-impact charities you support. - CycleSaver. UK employees can save up to 47% on Lime, Forest, Beryl or Santander cycle subscriptions.", "summaryDescription" : "Events & Community Manager at Partly. Skills: Community building, Social media, Event management, Content creation. Build Partly Community programs. Partner with sales", "createdAt" : "2026-06-16T01:59:56.192", "lastUpdated" : "2026-06-16T11:00:34.516", "ingestTimestamp" : "2026-06-16T01:59:56.192", "mongoId" : "6a307ed0f292fd229c052a5f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Community building", "Social media", "Event management", "Content creation", "Event operation", "Trust building", "Storytelling", "Content production", "Budget management", "Cross-functional operation", "Collision industry", "Aftermarket repair industry", "Auto parts" ], "skillCount" : 13, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25145374d8ee00a00bb369", "title" : "Incident Management Engineer (Spanish/English bilingual), Incident Detection and Response", "company" : "Amazon Web Services Australia Pty Ltd", "industry" : "Operations, IT, Support Engineering, Cloud Computing", "salary" : { "min" : 175000.0, "max" : 245000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Incident Management Engineer in Sydney, Australia, adjusted for the technology industry and a large company size." }, "location" : "Sydney, New South Wales, AUS", "locations" : [ "Sydney, New South Wales, AUS" ], "certifications" : [ "AWS Associate level certifications" ], "timestamp" : "2026-06-15T00:55:38.724", "fingerprint" : "215f83d4baf92237a7526340281af7ea6f4f60e3b3b81fb5e8d07800f2bec392", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10441540/apply", "externalId" : "6848a1ed-03fd-448c-825f-45e26cd76529", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "technicalSkills" : "AWS", "professionalSkills" : [ "Incident Management", "Customer ownership", "Account ownership", "Problem solving", "Strategic planning" ], "hardSkillsList" : [ "Incident response", "Technical troubleshooting", "Runbook development", "Response plan development" ], "softSkillsList" : [ "Leadership", "Mentoring", "Critical thinking" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Technical troubleshooting", "level" : "intermediate" }, { "name" : "Runbook development", "level" : "intermediate" }, { "name" : "Response plan development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Critical thinking" } ], "majorSkills" : "Incident Management, Incident Response, Customer Support", "majorSkillsList" : [ "Incident Management", "Incident Response", "Customer Support" ], "coreResponsibilities" : "Drive resolution of large scale customer impacting incidents, Drive critical, complex customer escalations, Provide critical incident response/management, Lead calls with internal/external participants, Contribute to Problem Records, Conduct continuous real-time proactive monitoring, Prioritize, manage, and own customer issues, Monitor and manage communications during high impact events, Collaborate with key stakeholders across AWS, Improve customer experience, Develop mechanisms that support operational excellence, Lead projects and teams, Drive operational improvements, Create and review design, Influence new standard operating procedures, Identify and troubleshoot recurring platform issues, Own projects to drive improvements, Mentor peers, Perform other duties as required", "teamCollaboration" : "Cross-functional teams; Engineering Teams; Internal/external participants", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Cloud technologies; Distributed architectures; Mission critical applications", "domainList" : [ "cloud-technologies", "distributed-architectures", "mission-critical-applications" ], "domainSpecificKnowledge" : [ "Cloud technologies", "Distributed architectures", "Mission critical applications" ], "communicationSkills" : "Written communication; Verbal communication; Presenting to audience; Convey key details", "documentationSkills" : "Technical documentation", "problemSolvingSkills" : "Analytical acumen; Logical problem solving; Critical thinking; Troubleshoot recurring platform issues", "specialRequirements" : "Work weekends, Work public holidays", "qualificationsBasic" : "Business level Spanish and English, 3+ years Major Incident / Problem Manager Experience, 5+ years Support Engineering, Network Engineering, Solutions Architecture, or similar IT role, Bachelor’s degree in Computer Science, Information Science/Technology, Communications Engineering, Business, or related field (or 6+ years relevant work experience), Professional oral and written communication skills", "qualificationsPreferred" : "Industry specific accredited certification(s), AWS Associate level certifications, Knowledge of ITIL/Lean Processes, Ability to work in ambiguous environments, Demonstrated critical thinking and logical problem solving skills, Experience driving collaborative projects, Familiarity operating or designing distributed architectures, Ability to review complex technical details", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies. The AWS Incident Detection and Response team is part of the ASPIRE organisation within AWS Support, and is dedicated to offering eligible AWS Enterprise Support customers proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized to the context of each workload onboarded to the service. Onboarded workloads are monitored 24x7 by a team of Incident Management Engineers (IMEs) to detect and engage customers on a call bridge within 5 minutes of a critical alarm. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level – with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide. Finally, you are passionate about technology with a desire to learn more and do more with AWS. ABOUT THE ROLE AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for an Incident Management Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers. Please note as a follow-the-sun organisation, IMEs work the core hours of 9am-5pm AEST. Successful applicants will be required to work some weekends (Sunday to Thursday, or Tuesday to Saturday), and public holidays. Key job responsibilities - Every day will bring new and exciting challenges that include elements of: - Drive the resolution of large scale customer impacting incidents as part of a team rotation - Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams. - Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads - Contribute to Problem Records for customers - Conduct continuous real-time proactive monitoring of customer metrics - Prioritize, manage, and own emerging and developing customer issues from start to finish - Monitor and manage communications during high impact events via relevant channels - Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence - Lead projects and teams to drive operational improvements - Create and review documentation; design/influence new standard operating procedures - Identify and troubleshoot recurring platform issues and own projects to drive improvements - Mentor peers in your areas of technical and operational strength - Perform other duties as required by the organization About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - Business level Spanish and English, verbal and written - 3+ years demonstrable Major Incident / Problem Manager Experience for organizations that run mission critical applications - 5+ years of experience in Support Engineering, Network Engineering, Solutions Architecture, or similar IT role. - Bachelor’s degree in Computer Science, Information Science/Technology, Communications Engineering, Business, or a related field (or 6+ years of relevant work experience) - Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) Preferred Qualifications: - Industry specific accredited certification(s) such as the AWS Associate level certifications - Knowledge of ITIL/Lean Processes - Ability to work in ambiguous environments - Demonstrated critical thinking and logical problem solving skills - Experience driving collaborative projects from conception to delivery - Familiarity operating or designing distributed architectures with the ability to correlate system behaviors based on known inter-dependencies - Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Incident Management Engineer (Spanish/English bilingual), Incident Detection and Response at Amazon Web Services Australia Pty Ltd. Skills: Incident Management, Incident Response, Customer Support. Drive resolution of large scale customer impacting incidents. Drive critical, complex customer escalations", "postedDate" : "2026-06-13T10:47:22.538", "createdAt" : "2026-06-13T10:47:22.538", "lastUpdated" : "2026-06-15T00:55:38.724", "ingestTimestamp" : "2026-06-13T10:47:22.538", "mongoId" : "6a25145374d8ee00a00bb369", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10441540/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Incident response", "Technical troubleshooting", "Runbook development", "Response plan development", "Leadership", "Mentoring", "Critical thinking", "Incident Management", "Incident Response", "Customer Support", "Customer ownership", "Account ownership", "Problem solving", "Strategic planning", "Project management", "Cloud technologies", "Distributed architectures", "Mission critical applications", "AWS Associate level certifications" ], "skillCount" : 19, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Technologies" }, { "id" : "68e6b1d770f0b99d58d669d3", "title" : "Associate Customer Incident Responder, AWS Customer Incident Response Team (CIRT)", "company" : "Amazon Web Services, Inc.", "industry" : "Systems, Quality, Security Engineering, Systems Security Engineering, Cloud Computing", "salary" : { "min" : 125500.0, "max" : 212800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, Virginia, USA", "locations" : [ "Arlington, Virginia, USA" ], "timestamp" : "2026-06-15T03:07:34.087", "fingerprint" : "e41ba28c00f8a5fa7ff7a6b6f7e4b967a32c1d34e6140338d9bfa0a32bb978b0", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3103444/apply", "externalId" : "3edaebce-b7da-4159-88b6-ebd603fd4b2d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, C, C++, Java, Ruby, PowerShell, AWS", "professionalSkills" : [ "Incident response", "Threat detection", "Security operations", "Cloud security" ], "hardSkillsList" : [ "Log collection", "Log analysis", "Root cause analysis", "Preventative guidance" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Log collection", "level" : "intermediate" }, { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Preventative guidance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Incident response, Threat detection, Security solutions", "majorSkillsList" : [ "Incident response", "Threat detection", "Security solutions" ], "coreResponsibilities" : "Support incident response operations, Become a technical resource, Contribute to build and deploy threat detection and, Collaborate to design, build, and deploy solutions to, Develop high-quality content, Innovate on behalf of customers, Mentor and invest in our team, partners and", "teamCollaboration" : "Part of a team; Collaborate with AWS service teams", "domainKnowledge" : "Cloud environments; Scalable computing architectures; Security incidents; Security operations; Shared security model", "domainList" : [ "cloud-environments", "scalable-computing-architectures", "security-incidents", "security-operations", "shared-security-model" ], "domainSpecificKnowledge" : [ "Cloud environments", "Scalable computing architectures", "Security incidents", "Security operations", "Shared security model" ], "communicationSkills" : "Communicate complex technical matters", "documentationSkills" : "Reference architectures; White papers; Blog posts", "innovationCreativity" : "Innovate with new technologies; Explore new challenges", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Periodic on-call required", "outcomesObjectives" : "Achieve more with AWS cloud; Respond to security incidents; Automate security operations; Deliver results", "qualificationsBasic" : "Experience with coding/scripting in one or more languages, Knowledge of networks, protocols, cloud and security fundamentals, 2+ years of hands-on technical experience in threat detection, log collection and analysis, incident response, and/or security operations", "qualificationsPreferred" : "Experience with core security functions, Hands-on technical experience in building scripts, tools, or methodologies, Experience with developing and training AI models, Communicate complex technical matters clearly and concisely orally and in writing, Ability to manage customers expectations during security events, and deliver results", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges. The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers. The AWS Customer Incident Response Team (CIRT) is a specialized 24/7 global (AWS) team that provides support to customers in responding to active security events on their side of the shared security model. The team is made up of AWS Solutions Architects and Security Engineers who are experienced in incident response.to assist customers with identifying Indicators of Compromise, isolation, containment, log collection and analysis, determining root cause, recovery, and preventative guidance to avoid recurrence. Key job responsibilities • Support incident response operations • Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event. • Contribute as part of a team to build and deploy threat detection and incident response capabilities. • Collaborate to design, build, and deploy solutions to automate security operations and incident response on AWS. • Develop high-quality content, such as reference architectures, white papers, and blog posts to help AWS customers secure their workloads. • Innovate on behalf of customers by translating your thoughts into action-driven results. • Mentor and invest in our team, partners and customers to raise the bar for our customers. • Periodic on-call required. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - Experience with coding/scripting in one or more languages (e.g., Python, C, C++, Java, Ruby, or PowerShell) - Knowledge of networks, protocols, cloud and security fundamentals . - 2+ years of hands-on technical experience in threat detection, log collection and analysis, incident response, and/or security operations. Preferred Qualifications: - Experience with any combination of core security functions such as threat modeling, secure software development, data classification, identity management and authentication, cryptography, system administration, network security, and forensics. - Hands-on technical experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities. - Experience with developing and training AI models. - Can communicate complex technical matters clearly and concisely orally and in writing. - Ability to manage customers expectations during security events, and deliver results. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,500/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Associate Customer Incident Responder, AWS Customer Incident Response Team (CIRT) at Amazon Web Services, Inc.. Skills: Incident response, Threat detection, Security solutions. Support incident response operations. 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