{ "count" : 35365, "data" : [ { "id" : "6a1683dd58b93c861eae69cb", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T22:52:29.391", "fingerprint" : "4f6ae0e296beb50910f2a62d0981c4c812e73f3e568ae5acf3f7d6192512de0d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-corp.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. 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Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. * Monitoring and moderating Live chat for Evolution’s Games * Ensuring that all players behave according to the rules of the chat * Assist players with queries regarding the game concept, rules, pay-outs etc. * Escalating technical issue to next level of Support when they appear in the public chat * Engaging with both players and game hosts to make the player experience more fun and entertaining * Communicating with players during service downtime ## Qualifications * Secondary education * Full Professional Proficiency in English * Basic user of standard software applications, including MS Office, Windows, etc. * High sense of responsibility * The ability to accurately fulfil the direct management orders and work tasks * The ability to work in a team * The ability to work in shifts (including night) * Detail-oriented * Customer oriented * Good communication skills ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29, 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.", "summaryDescription" : "Chat Moderator at Evolution. Monitor Live chat. 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Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. * Monitoring and moderating Live chat for Evolution’s Games * Ensuring that all players behave according to the rules of the chat * Assist players with queries regarding the game concept, rules, pay-outs etc. * Escalating technical issue to next level of Support when they appear in the public chat * Engaging with both players and game hosts to make the player experience more fun and entertaining * Communicating with players during service downtime ## Qualifications * Secondary education * Full Professional Proficiency in English * Basic user of standard software applications, including MS Office, Windows, etc. * High sense of responsibility * The ability to accurately fulfil the direct management orders and work tasks * The ability to work in a team * The ability to work in shifts (including night) * Detail-oriented * Customer oriented * Good communication skills ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29, 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. 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Ensure players behave according to rules", "postedDate" : "2026-06-15T13:19:46.000", "createdAt" : "2026-06-15T23:38:49.516", "lastUpdated" : "2026-06-16T07:23:18.286", "ingestTimestamp" : "2026-06-15T23:38:49.516", "mongoId" : "6a3057eef292fd229cf3eec0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Online casino entertainment" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0e760b58b93c861edbe8f5", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T08:38:15.924", "fingerprint" : "005a438ed672d309cded51adbfcfc44b56712211b99a1647fd942b516accd38d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://jamaica-ssg.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer satisfaction", "Value realization" ], "majorSkills" : "Customer support, Customer retention", "majorSkillsList" : [ "Customer support", "Customer retention" ], "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge, Provide email support, Provide voice support, Provide chat support", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Skills: Customer support, Customer retention. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T06:41:04.768", "lastUpdated" : "2026-06-15T08:38:15.924", "ingestTimestamp" : "2026-06-14T06:41:04.768", "mongoId" : "6a0e760b58b93c861edbe8f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Customer support", "Customer retention", "Customer satisfaction", "Value realization" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30905ef292fd229c0b354b", "title" : "Ticketing Operations Associate", "company" : "Vivid Seats", "salary" : { "min" : 43000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Chicago, Illinois, United States", "locations" : [ "Chicago", "Illinois", "United States" ], "timestamp" : "2026-06-16T10:26:59.904", "fingerprint" : "84fe2671ea216c8ef4cfd05ccdaebdfe045f86a03fca48c1913bda4b8755c21b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vividseatsllc/jobs/4710599007?gh_jid=4710599007", "externalId" : "4710599007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage ticketing system operations, Process incoming tickets, Route tickets to appropriate teams, Track ticket status and resolution, Ensure timely ticket closure, Maintain ticketing system documentation, Generate operational reports, Monitor system performance, Identify and escalate issues, Collaborate with IT support, Assist with system upgrades, Provide user support", "teamCollaboration" : "IT support teams; Cross-functional teams", "domainKnowledge" : "Ticketing systems", "domainList" : [ "ticketing-systems" ], "domainSpecificKnowledge" : [ "Ticketing systems" ], "documentationSkills" : "System documentation", "problemSolvingSkills" : "Troubleshooting", "outcomesObjectives" : "Ensure timely ticket closure; Maintain system uptime", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation. We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers. The Opportunity: The Fulfillment Services Associate will partner with the operations team in managing seller ticket fulfillment using our Skybox Point of Sale (POS) system for our marketplace. You will provide support for sellers and marketplaces by developing expert-level knowledge of Vivid Seats’ Skybox POS system, the seller community, and our marketplaces. This opportunity is a unique experience to build your communication skills, negotiation tactics, and problem-solving skills on a fast paced and motivated team. How your role contributes to the success of Vivid Seats: Establish and maintain a business relationship with new and existing sellers and marketplaces. Communicate externally through phone calls and emails, responding in a timely manner. Assist sellers and marketplaces with the buying and selling of tickets. Monitor queues to ensure timely fulfillment of all sales and maintain accuracy of tickets. Troubleshoot technical issues related to order processing and data exchange. How your role expectations will progress as a Fulfillment Services Associate in the first 30, 90, and 180 days: 30 days in Complete new hire orientation, gaining the resources you need to be successful. Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers. Acclimate to team and company norms, business objectives, and Vivid Seats values. Learn our internal POS system Skybox. Familiarize and understand the Ticket Fulfillment process. 90 days in Contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiencies. Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives. Achieve thorough comprehension of our Fulfillment team practices including but not limited to ticket fulfillment, inventory listing creation and inbound inquiries. Attain complete knowledge of the third-party automation technology used for fulfillment. 180 days in Apply methods to execute individual tasks that positively impacts the team. Play an active role in continued learnings to advance skill sets necessary for team goals. Master understanding of all client accounts and marketplaces. Problem solving complex ticket fulfillment issues. What You’ll Bring: Outstanding communication, attention to detail and organizational skills Strong problem solving and issue resolution skills Strong client management and negotiation skills Assertive and professional demeanor Ability to think proactively and manage time effectively Ability to work independently Flexible schedule with ability to work occasional nights, weekends and some holidays Office Location: Coppell, TX We have multiple openings on this team with the following schedules: 2:00PM -10:30PM (Mon/Tues off) OR 2:00PM - 10:30PM (Wed/Thurs) off Schedules require: 3 weekdays and both Saturday and Sunday Hybrid model, not fully remote. Vivid Seats Pay Transparency Disclaimer: Full time offers from Vivid Seats include annual bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; and a variety of additional workplace perks. The typical starting salary within the full salary range for this position can range. Factors which may affect starting salary include geographic market, relevant skills/experience, education, and other qualifications. Salary: $43,000 base salary with overtime eligibility #LI-BW1 Our Commitment: We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.", "summaryDescription" : "Ticketing Operations Associate at Vivid Seats. Manage ticketing system operations. 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Reissue tickets", "createdAt" : "2026-06-14T20:26:34.932", "lastUpdated" : "2026-06-16T05:25:51.448", "ingestTimestamp" : "2026-06-14T20:26:34.932", "mongoId" : "6a2c9ec474d8ee00a099e9aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Travel industry" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2524e974d8ee00a00e36b1", "title" : "Member Experience Specialist, Phone Support", "company" : "Base", "industry" : "Growth", "salary" : { "min" : 48000.0, "max" : 68000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Member Experience Specialist in Austin, United States, adjusted for the Energy industry and full-time employment." }, "location" : "Austin, TX", "locations" : [ "Austin, TX" ], "timestamp" : "2026-06-13T03:59:59.584", "fingerprint" : "76c7d08ffa8b4418c8697e157d12e5436ce2f534525cc548ac48ab8e20385329", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/base-power/f2e00717-c0c4-4ae9-a8b4-2635cb8a2f3f/application", "externalId" : "f2e00717-c0c4-4ae9-a8b4-2635cb8a2f3f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 5, "coreResponsibilities" : "Own the inbound phone queue, Answer live member calls promptly, professionally, and with, Triage issues quickly, Assess what a member needs, Determine urgency, Route or escalate appropriately, Troubleshoot and resolve member issues, Minimize handoffs and callbacks, Document every interaction accurately, Collaborate with the broader MX team, Flag recurring call drivers, Keep the team informed on member experiences, Support new members during onboarding calls, Ensure members feel confident and set up for", "teamCollaboration" : "Collaborate with the broader MX team", "domainKnowledge" : "Base Power's products", "domainList" : [ "base-power-s-products" ], "domainSpecificKnowledge" : [ "Base Power's products" ], "communicationSkills" : "Verbal communication", "documentationSkills" : "Document every interaction accurately", "problemSolvingSkills" : "Troubleshoot and resolve member issues; Problem solving", "qualificationsBasic" : "1–5 years of experience in a phone-based support or customer service role, Exceptional verbal communication skills, Ability to think quickly and stay composed under pressure, listening skills, Comfort with ambiguity and fast context-switching, Natural instinct to de-escalate tense situations, Tech savvy, Attention to detail", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT BASE Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time. ABOUT THE ROLE As part of our Member Experience team, you will be the first voice our members hear when they call in. You'll own our phone support queue, fielding live inbound calls and being the calm, knowledgeable presence that turns a frustrated member into a loyal one. This is a high-touch, high-volume role for someone who genuinely loves talking to people, thinks fast on their feet, and finds real satisfaction in solving problems in real time. What You'll Do - Own the inbound phone queue—answer live member calls promptly, professionally, and with genuine warmth. - Triage issues quickly: assess what a member needs, determine urgency, and route or escalate appropriately. - Troubleshoot and resolve member issues related to Base Power's products during the call whenever possible, minimizing handoffs and callbacks. - Document every interaction accurately in our support tools so nothing falls through the cracks. - Collaborate with the broader MX team to flag recurring call drivers and keep the team informed on what members are experiencing. - Support new members during onboarding calls, ensuring they feel confident and set up for success from day one. What You'll Bring - 1–5 years of experience in a phone-based support or customer service role. - Exceptional verbal communication skills—clear, warm, and confident on every call. - Ability to think quickly and stay composed under pressure, especially during high-volume periods or difficult conversations. - Strong listening skills with a genuine ability to make people feel heard. - Comfort with ambiguity and fast context-switching across different member issues and product areas. - Natural instinct to de-escalate tense situations and turn friction into trust. - Tech savvy, with the ability to navigate support tools and systems while staying fully present in a conversation. - Attention to detail when logging interactions and following up on open issues. About the Team The Member Experience team is the face of Base to our members—and the voice of our members back to Base. We’re deeply customer-obsessed and uniquely cross-functional, with a strong understanding of what every team does and how it all connects. By seeing firsthand what’s working well and what should be improved, we surface insights that help inform what the business builds and prioritizes next. Every day brings a new challenge, balancing high ownership and accountability with constant collaboration and support from the team. Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive. OUR VALUES - First Principles Thinking: Question assumptions. Principles > rules. - Operate at Base Pace: Focus on what matters, act quickly, and learn by doing. - Give & Get Feedback: Be direct, be humble, and maintain a growth mindset. - Everyone’s an Owner: Follow through on commitments and own results. - Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information. - Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating. We work in-person. It’s not a 9-to-5. We are all-in. - Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things. DO THE BEST WORK OF YOUR LIFE AT BASE.", "summaryDescription" : "Member Experience Specialist, Phone Support at Base. Own the inbound phone queue. Answer live member calls promptly, professionally, and with", "postedDate" : "2026-06-11T17:09:21.024", "createdAt" : "2026-06-11T17:09:21.024", "lastUpdated" : "2026-06-13T03:59:59.584", "ingestTimestamp" : "2026-06-11T17:09:21.024", "mongoId" : "6a2524e974d8ee00a00e36b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 68000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Base Power's products" ], "skillCount" : 1, "jobCategory" : "other", "jobSubcategory" : "member-experience", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy" }, { "id" : "6a2c6d5374d8ee00a091e26a", "title" : "Phone Specialist", "company" : "Ent Credit Union", "industry" : "Financial Services", "salary" : { "min" : 22.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Apple Valley, MN, United States", "locations" : [ "Apple Valley", "MN", "United States" ], "timestamp" : "2026-06-16T04:24:38.740", "fingerprint" : "a5c11f02a5c3e02fc8badb4c4c3f6d439c7226c82d34e1b0f77b9c7765a65b7e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EntCreditUnion1/744000131693787-phone-specialist", "externalId" : "744000131693787", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Apple Valley", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.7319094,-93.2177200" } ], "locationText" : "Apple Valley, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer Service", "Problem solving", "Negotiation" ], "majorSkills" : "Member service, Inquiry resolution, Cross selling", "majorSkillsList" : [ "Member service", "Inquiry resolution", "Cross selling" ], "coreResponsibilities" : "Answer incoming calls, Assist members with questions, Support member success, Improve moderately complex inquiries, Resolve member issues, Educate members on products, Cross sell products, Make qualified referrals, Maintain a positive attitude, Demonstrate genuine interest in members, De-escalate situations, Guide members through troubleshooting, Meet or exceed call center metrics, Research and problem solve, Refer members to appropriate departments", "domainKnowledge" : "Financial industry; Credit Union products; Deposit products; Loan products; Fee income products", "domainList" : [ "financial-industry", "credit-union-products", "deposit-products", "loan-products", "fee-income-products" ], "domainSpecificKnowledge" : [ "Financial industry", "Credit Union products", "Deposit products", "Loan products", "Fee income products" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Troubleshooting; Research", "outcomesObjectives" : "Meet or exceed call center metrics", "qualificationsBasic" : "High School or equivalent education", "qualificationsPreferred" : "2-4 years previous telephone or call center experience, Experience or background in financial institution, Basic knowledge of the financial industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click [here](https://wings.cutogether.com/). We are hiring Phone Specialists for our upcoming training class starting on July 20th! These are onsite roles in Apple Valley, MN. Shifts Available: * Monday-Friday 10:30am-7:00pm and rotating Saturdays 9am - 1pm * Monday, Tuesday, Wednesday and Friday 8:30am-7:00pm and rotating Saturdays 9am -1pm * Monday, Wednesday, Thursday and Friday 7:30am-6:00pm and rotating Saturdays 9am-1pm * Monday, Wednesday, Thursday and Friday 7:00am-5:30pm and rotating Saturdays 9am-1pm * All Saturday shifts rotate every 4th weekend (one weekend per month) PRIMARY PURPOSE: The Phone Specialist is a highly self-motivated individual that is passionate about providing premier member service through member requests and inquiries. The role offers the opportunity to utilize multiple skill sets as we assist, problem solve, educate, and resolve the member’s needs. ESSENTIAL FUNCTIONS: * Answering incoming calls to assist members with questions and concerns. * Support member success and seek ways to improve moderately complex inquiries or issues from members regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication. * Perform routine tasks such as answering inquiries, resolving problems, and providing a best-in-class member experience while adhering to work guidelines, policies, and regulations. * Properly diagnose and perform research to resolve moderately complex member issues including communicating with other departments for issue resolution. * Proactively educate members on the features and benefit of the Credit Union’s products and services and actively cross sell and make qualified referrals for additional appropriate loan, deposit and fee income products and services. * Ability to maintain a positive attitude during stressful situations. * Demonstrate a genuine interest in members and ask questions to resolve the members concern while understanding how Wings can help meet their needs. * De-escalate situations involving dissatisfied members, offering patient assistance and support. * Guide members through troubleshooting or navigating the company website. * Strive to meet or exceed call center metrics while providing excellent member service. * Ability to research and problem solve on the go. * Refer members to appropriate departments when necessary, for loan applications, new member applications and new services. ## Qualifications * High School or equivalent education required. * 2-4 years previous telephone or call center experience preferred. * Experience or background in financial institution preferred. * Basic knowledge of the financial industry. * Well-developed Customer Service skills. * Strong telephone and interpersonal skills. * Good problem solving and negotiation skills. * Ability to identify and resolve/escalate problems with minimal guidance. * Effective written and verbal communication skills. * Proficient computer navigation skills using a variety of software packages including Microsoft Office applications. * Ability to plan and prioritize multiple processes effectively with strong attention to detail. * Good time management skills to maximize the number of members that can be assisted while maintaining a high level of customer service. * Ability to represent the Credit Union and display a professional appearance both in person as well as on the phone. ## Additional Information Pay Range: $22.50-$23.50/hr plus 5% annual target bonus. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. BENEFITS: * Generous 401(k) match * 401k Discretionary Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short Term and Long Term Disability * Health Savings Account with company contribution * Employee Assistance Program * Paid Vacation, Sick, Floating Holidays and Volunteer Time Off * Paid Holidays * Tuition Reimbursement * Paid Parental Leave", "summaryDescription" : "Phone Specialist at Ent Credit Union. Skills: Member service, Inquiry resolution, Cross selling. Answer incoming calls. 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$100K+ | No Cold Calls", "company" : "Meron Financial Agency", "salary" : { "min" : 100000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Fort Myers, FL", "locations" : [ "Fort Myers", "FL" ], "timestamp" : "2026-06-16T06:48:49.839", "fingerprint" : "5ced42cc6476550f4ffb86157758b914a1c95cf92165284b237e3d717dde835d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://meron-financial-agency.breezy.hr/p/35b0c1909653-remote-sales-professional-100k-no-cold-calls", "externalId" : "35b0c1909653", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Myers", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "26.6406280,-81.8723084" } ], "locationText" : "Fort Myers, Florida, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "summaryDescription" : "Remote Sales Professional - $100K+ | No Cold Calls at Meron Financial Agency", "createdAt" : "2026-06-14T21:47:59.834", "lastUpdated" : "2026-06-16T06:48:49.839", "ingestTimestamp" : "2026-06-14T21:47:59.834", "mongoId" : "6a24e79b74d8ee00a002708c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 100000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065e2f292fd229cfac31b", "title" : "Trade Management and Support Officer", "company" : "Circle K Energy Trading SA", "industry" : "Retail", "salary" : { "min" : 1800.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Latvia", "locations" : [ "Latvia" ], "timestamp" : "2026-06-16T12:43:03.808", "fingerprint" : "92aa2a41b97c281e97e951014d4d04741538bcf7d7c0d5bba903334ea10b4996", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Support-Office-Riga-BC--BU/Trade-Management-and-Support-Officer_R597584-1", "externalId" : "R597584", "industryFunction" : { }, "locationPoint" : "56.8796,24.6032", "structuredLocations" : [ { "city" : "Riga", "country" : "Latvia", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "56.9493977,24.1051846" } ], "locationText" : "Riga, Latvia", "minimumEducation" : "Master's", "technicalSkills" : "Power BI", "professionalSkills" : [ "Trade setup", "Pricing formula modelling", "Data validation", "Process improvements" ], "hardSkillsList" : [ "Excel proficiency", "System proficiency", "Data handling" ], "hardSkills" : [ { "name" : "Excel proficiency", "level" : "intermediate" }, { "name" : "System proficiency", "level" : "intermediate" }, { "name" : "Data handling", "level" : "intermediate" } ], "majorSkills" : "Trade management, ETRM system, Data accuracy", "majorSkillsList" : [ "Trade management", "ETRM system", "Data accuracy" ], "coreResponsibilities" : "Perform trade setup, Validate trade setup, Model pricing formulas, Quotations, Ensure compliance, Validate trade documentation, Validate system setups, Resolve discrepancies, Manage trade capture, Validate trade capture, Oversee process, Ensure end-to-end compliance, Contribute to process improvements, Contribute to simplification initiatives", "teamCollaboration" : "Coordinate with stakeholders; Collaborate across teams", "domainKnowledge" : "Energy market; Trading activities; Master Data; Business; Finance; Economics", "domainList" : [ "energy-market", "trading-activities", "master-data", "business", "finance", "economics" ], "domainSpecificKnowledge" : [ "Energy market", "Trading activities", "Master Data", "Business", "Finance", "Economics" ], "toolProficiency" : [ "Excel", "Power BI", "ETRM" ], "communicationSkills" : "Verbal English; Written English", "problemSolvingSkills" : "Analytical skills; Deep-dive into pricing", "qualificationsBasic" : "Master's degree, Analytical skills, Manage multiple tasks, Adapt to dynamic environment, Proficiency in Excel, Proficiency in Power BI, System skills, Handle large datasets, Interpersonal skills, Communication skills, Excellent English skills", "qualificationsPreferred" : "ETRM experience, Master Data experience, ERP experience, Accounting systems experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Job Description** **Circle K Energy Trading SA** is part of the Global Fuels organization and is responsible for fuel supply and trading activities across Europe. Our mission is to ensure efficient, compliant, and optimized trading operations in a rapidly evolving energy market. Trade Management and Support function plays an important role in ensuring data compliance and accuracy within the ETRM system, while coordinating closely with market traders, supply operations, finance, and other stakeholders to support smooth and efficient trading processes. This role is essential for maintaining operational excellence and supporting the CKETS Trading Team in Geneva from the Circle K Business Centre in Riga. **Circle K Business Centre in Riga, Latvia** is looking for: **Trade Management and Support Officer** **Type of Employment:** Permanent **Location** : Riga, Latvia **Visa requirements:** A valid work permit from the EU/EEA (relocation assistance is not provided) **Main Responsibilities:** * Perform detailed trade setup and validation within the ETRM system. Ensure accurate pricing formula modelling, fuel quotations, and alignment with commercial terms. * Ensure compliance with internal controls and requirements, validating trade documentation and system setups. * Coordinate with internal stakeholders to resolve discrepancies between commercial contracts and ETRM deal setups. * Manage and validate trade capture promptly after commercial transactions have been agreed upon. * Oversee the process through final execution, settlement, and payment, while ensuring end-to-end compliance and accuracy. * Leverage ETRM expertise and a strong understanding of trading activities. to contribute to process improvements and simplification initiatives within the function. **Main requirements:** * Degree in Master Data, Business, Finance, Economics, or a related field. * Strong analytical skills with the ability to deep-dive into pricing formulas. * Ability to manage multiple tasks, support diverse stakeholders simultaneously, and adapt effectively to a dynamic trading environment. * Proficiency in Excel and Power BI, with strong system skills and experience handling large datasets. * Strong interpersonal and communication skills, with the ability to communicate effectively and collaborate across teams. * Excellent written and verbal English skills for communication with colleagues across Europe. * Experience with ETRM, Master Data, ERP, or accounting systems is considered an advantage. **What you can expect at Circle K:** * For 6 years in a row, Circle K Business Centre has been awarded 1st place in the ‘CV-Online TOP Employer - International Business Services category.’ * Monthly salary:**starting from 1800 EUR** gross. * Covered tariff plan for your mobile phone. * Health insurance. * Employee discounts in our stores. * And more! **Interested?** We encourage you to apply by **June 30, 2026!** **We are looking forward to your application!** _**Circle K Business Centre SIA**_ _PVN Nr: LV40103511774_ _Duntes iela 6, Rīga, Latvija LV-1013_", "summaryDescription" : "Trade Management and Support Officer at Circle K Energy Trading SA. 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"intermediate" }, { "name" : "Financial accuracy", "level" : "intermediate" } ], "majorSkills" : "Ticketing sales strategy, Ticketing operations, Revenue growth, Audience acquisition", "majorSkillsList" : [ "Ticketing sales strategy", "Ticketing operations", "Revenue growth", "Audience acquisition" ], "coreResponsibilities" : "Develop ticketing strategies, Implement ticketing strategies, Optimize ticketing strategies, Drive revenue growth, Drive audience acquisition, Drive operational excellence, Lead ticketing lifecycle, Manage event inventory, Execute on-sale, Reconcile financials, Settle post-event, Manage event inventory, Manage seat holds, Manage ticket releases, Manage access control, Manage dynamic pricing, Design pricing models, Design outreach plans, Maximize ticket revenue, Maximize audience attendance, Analyze market trends, Set pricing models, Develop promotional campaigns, Monitor ticket sales performance, Monitor market trends, Monitor consumer demand, Provide strategic recommendations, Implement process improvements, Implement technology solutions, Implement operational efficiencies, Enhance sales performance, Enhance reporting capabilities, Enhance event profitability, Support event settlements, Prepare ticketing reports, Validate sales reconciliations, Validate fee reconciliations, Interpret ticketing audits, Ensure financial accuracy, Oversee seating strategy, Oversee inventory allocation, Balance public onsales, Balance VIP requirements, Balance sponsor requirements, Balance artist requirements, Balance executive requirements, Balance media requirements, Balance production requirements, Balance partner requirements, Maximize revenue opportunities, Manage ticket holds, Manage specialty inventory, Track ticket holds, Release ticket holds, Adhere to allocation strategies, Direct seating manifest development, Coordinate stakeholder requests, Execute seat relocations, Execute seat upgrades, Execute last-minute accommodations, Preserve premium inventory, Preserve guest experience, Lead day-of-show operations, Resolve ticketing issues, Manage will call fulfillment, Manage VIP fulfillment, Ensure seamless guest entry, Develop ticketing reports, Develop inventory dashboards, Track seating utilization, Track hold status, Track comp distribution, Track ticket movement, Establish governance processes, Establish approval processes, Ensure accountability, Ensure financial accuracy, Ensure consistency, Translate production requirements, Adjust ticketing, Adjust seating, Communicate inventory impacts, Execute inventory changes, Maintain ticketing expertise, Maintain industry trend expertise, Maintain consumer behavior expertise, Drive innovation, Drive continuous improvement", "teamCollaboration" : "Cross-functional collaboration; Partner with executive leadership; Collaborate with ticketing platforms; Collaborate with venue box offices; Collaborate with promoters; Collaborate with third-party vendors; Partner closely with finance; Coordinate cross-functional stakeholders; Partner with venue teams; Partner with production teams", "domainKnowledge" : "Live event ticketing; Ticketing lifecycle; Event profitability; Event settlements; Seating manifest; Day-of-show operations; Ticketing technology; Consumer purchasing behaviors", "domainList" : [ "live-event-ticketing", "ticketing-lifecycle", "event-profitability", "event-settlements", "seating-manifest", "day-of-show-operations", "ticketing-technology", "consumer-purchasing-behaviors" ], "domainSpecificKnowledge" : [ "Live event ticketing", "Ticketing lifecycle", "Event profitability", "Event settlements", "Seating manifest", "Day-of-show operations", "Ticketing technology", "Consumer purchasing behaviors" ], "communicationSkills" : "Actionable insights; Strategic recommendations", "problemSolvingSkills" : "Identify process improvements; Identify technology solutions; Identify operational efficiencies; Resolve ticketing issues", "outcomesObjectives" : "Drive revenue 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"Understanding of live event ticketing", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "DCP: Director, Ticketing Sales & Operations Dick Clark Productions (DCP), the world's largest producer and proprietor of televised live event entertainment programming, is hiring a Director of Ticketing Sales & Operations to be responsible for leading ticketing sales strategy and execution across Dick Clark Productions' portfolio of live events. This role will drive ticket sales performance through pricing optimization, inventory management, sales analytics, and cross-functional collaboration while ensuring seamless execution throughout the ticketing lifecycle. The ideal candidate brings a strong understanding of live event ticketing, proven experience managing complex ticketing operations, and the ability to leverage data and market insights to identify growth opportunities and improve performance across a diverse portfolio of events. As DCP values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture. Key Responsibilities: Sales Strategy As the primary ticketing stakeholder at DCP, partner with the executive leadership team to develop, implement, and optimize ticketing strategies across all ticketed events, driving revenue growth, audience acquisition, and operational excellence. Lead the end-to-end ticketing lifecycle, including event builds, inventory management, pricing strategy, on-sale execution, reporting, financial reconciliation, and post-event settlement. Collaborate with ticketing platforms, venue box offices, promoters, and third-party vendors to manage event inventory, seat holds, ticket releases, access control, and dynamic pricing initiatives. Design data-driven campaigns, pricing models, and outreach plans to maximize live event ticket revenue and audience attendance by analyzing market trends, setting pricing models, and developing promotional campaigns. Monitor ticket sales performance, market trends, and consumer demand patterns, providing actionable insights and strategic recommendations to senior leadership. Identify and implement process improvements, technology solutions, and operational efficiencies to enhance sales performance, reporting capabilities, and overall event profitability. Partner closely with finance teams to support event settlements by preparing ticketing reports, validating sales and fee reconciliations, interpreting ticketing audits, and ensuring financial accuracy. Operations Oversee complex seating strategy and inventory allocation across all events, balancing public onsales with VIP, sponsor, artist, executive, media, production, and partner requirements while maximizing revenue opportunities. Manage all ticket holds and specialty inventory, including RTP, complimentary, house seats, sponsor allocations, artist and talent requests, ensuring accurate tracking, timely releases, and adherence to approved allocation strategies. Direct seating manifest development and optimization, coordinating cross-functional stakeholder requests and executing seat relocations, upgrades, and last-minute accommodations while preserving premium inventory and guest experience. Lead day-of-show ticketing operations in partnership with venue box offices, talent teams, credentialing teams, and event operations, resolving ticketing issues, managing will call and VIP fulfillment, and ensuring seamless guest entry. Develop and maintain comprehensive ticketing reports and inventory dashboards that track seating utilization, hold status, comp distribution, and ticket movement throughout the event lifecycle. Establish governance and approval processes for ticket allocations, complimentary tickets, and seat holds, ensuring accountability, financial accuracy, and consistency across all DCP events. Partner with production and venue teams to translate evolving production requirements into ticketing and seating adjustments, proactively communicating inventory impacts and executing changes with minimal disruption. Maintain expertise in ticketing technology, industry trends, and evolving consumer purchasing behaviors to drive innovation and continuous improvement across DCP's live event portfolio. A good faith estimate of the salary range is $120k – $150k upon hire + bonus for achieving revenue targets. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. If you have more or less experience than specified on this job posting, please apply and list your salary expectations. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors). It’s all About You… PMC's comprehensive benefits package is thoughtfully designed to support every aspect of your life, empowering you to thrive both personally and professionally. We offer PMC-Paid Healthcare with no employee paycheck contributions on medical, dental, and vision for you and your family. PMC also offers Flexible Spending Accounts (Healthcare, Dependent Care & Commuter), an Employee Assistance Program, Life Insurance, Short & Long Term Disability, Paid Parental Leave, and a 401(k) Retirement Plan with an Employer match. Employees are also eligible to take advantage of company discounts and perks including Pet Insurance, Home & Auto Insurance, Mortgage discounts, and a variety of other savings on wellness, lifestyle, and financial essentials. As part of PMC's dedication to consistently meet employee’s needs, we have launched a new Flexible Vacation Policy. At PMC, we believe working in a highly collaborative, office-first environment that fosters real-time communication, spontaneous idea sharing, and stronger interpersonal relationships that drive innovation and team cohesion. About DCP: Dick Clark Productions is the world's largest producer and proprietor of televised live event entertainment programming with the \"Academy of Country Music Awards,\" \"American Music Awards,\" \"Billboard Music Awards,\" \"Golden Globe Awards,\" \"Dick Clark's New Year's Rockin' Eve with Ryan Seacrest,\" “So You Think You Can Dance,” and the “Streamy Awards.” Dick Clark Productions owns one of the world's most extensive and unique entertainment archive libraries with more than 60 years of award-winning shows, historic programs, specials, performances and legendary programming. For more information please visit www.dickclark.com About PMC:  Penske Media Corporation (PMC) is a leading global media and information services company whose award-winning content attracts a passionate audience of over 300 million globally. Since 2004, PMC has been a pioneer in digital media reaching viewers on all screens across its ever-growing constellation of iconic brands, which includes Dick Clark Productions, Variety, Rolling Stone, The Hollywood Reporter, Billboard, WWD, SHE Media, Robb Report, Deadline, Sportico, ARTnews, Fairchild Media, Vibe, IndieWire, Artforum, Gold Derby, and Luminate, the premier data and analytics company. PMC’s journalists and content creators deliver daily the most comprehensive news and information in their industries and areas of coverage, unequaled in ambition, depth, and courage. In addition, PMC owns several vital cultural events such as SXSW, LA3C, and Latin Music Week. Headquartered in New York and Los Angeles with additional offices in 14 countries worldwide, PMC believes companies should not only be profitable but also forces for good. PMC is committed to fostering a working environment that is inclusive and responsible, where we value a company culture built on all backgrounds, voices, and experiences. For more information on the company, please visit www.PMC.com About PMC:  Penske Media Corporation (PMC) is a leading global media and information services company whose award-winning content attracts a passionate audience of over 300 million globally. Since 2004, PMC has been a pioneer in digital media reaching viewers on all screens across its ever-growing constellation of iconic brands, which includes Variety, Rolling Stone, The Hollywood Reporter, Billboard, Dick Clark Productions, WWD, SHE Media, Robb Report, Deadline, TVLine, Sportico, BGR, ARTnews, Fairchild Media, Vibe, IndieWire, Artforum, Gold Derby, and Luminate, the premier data and analytics company. PMC’s journalists and content creators deliver daily the most comprehensive news and information in their industries and areas of coverage, unequaled in ambition, depth, and courage. In addition, PMC owns several vital cultural events such as SXSW, LA3C, and Latin Music Week. Headquartered in New York and Los Angeles with additional offices in 14 countries worldwide, PMC believes companies should not only be profitable but also forces for good. PMC is committed to fostering a working environment that is inclusive and responsible, where we value a company culture built on all backgrounds, voices, and experiences. For more information on the company, please visit www.PMC.com", "summaryDescription" : "Director, Ticketing Sales & Operations at Dick Clark Productions. Skills: Ticketing sales strategy, Ticketing operations, Revenue growth, Audience acquisition. Develop ticketing strategies. 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Founded in Manchester in 2015 by brother and sister Tom and Heather Staff, we build technology that makes the experience of buying, selling, renting and letting genuinely better — for agents and the people they serve. Our products, Street.co.uk http://Street.co.uk, Spectre and Insights, are already transforming how thousands of agencies across the UK operate. And we're not done yet. The role We're looking for someone who genuinely loves helping people, has a passion for technology, and wants to be the first point of contact for the agents and clients who rely on our platform every day. This is a live chat-first support role — reactive, fast-paced, and varied. No two days are the same. You'll be troubleshooting product queries, escalating technical issues to our engineering teams, and making sure our clients are always getting the most out of what we build. As your product knowledge grows, so does your responsibility. The more you learn, the more complex the problems you'll get to solve. What you'll be doing day to day Becoming the go-to expert on Street.co.uk http://Street.co.uk and Bridge — owning your product knowledge and building on it constantly. Responding to client queries primarily via live chat, but also by email, phone and video where needed. Making the call on when to escalate — knowing what you can solve yourself and when to bring in the engineering team. Proactively making sure clients understand and are getting the most from every new product update. Capturing client feedback and feature requests and making sure the right people hear them. Working with clients of all sizes — from small independents right through to large multi-branch agencies. A bit about you You'll have commercial experience in live chat or IT support, and a genuine interest in technology that goes beyond the day job. You communicate brilliantly — written and verbal — and you're just as comfortable talking to a frustrated client as you are explaining a technical issue to a developer. You can manage multiple things at once without dropping the ball, and you stay calm and positive when the pressure is on. You're a self-starter. You don't wait to be told — you spot what needs doing and you get on with it. You take pride in your work, you're adaptable, and you genuinely care about the experience you're creating for the people you support. If you love autonomy, are naturally curious, and want to have a real impact inside a fast-growing company — we think you'd fit right in. Why join Street Group? \uD83C\uDFE0 Hybrid-working - you can work from home up to 2 days per week \uD83C\uDFD6️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) \uD83D\uDCAA Joining a culture that supports your development and encourages growth \uD83D\uDCDA £500 yearly L&D budget for your career development \uD83C\uDF82 Your birthday on us - we pay, you stay away \uD83D\uDE4B 'Give something back' - 2 paid days volunteering on us \uD83D\uDC76 Enhanced maternity, paternity & adoption pay \uD83E\uDDE0 Mental health & well-being support via Health Assured \uD83E\uDDD8 Regular well-being initiatives \uD83D\uDE80 Joining a new team in an exciting business with huge ambition \uD83D\uDC65 Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day \uD83D\uDC69\uD83C\uDFFF‍\uD83D\uDCBB A chance to work on cutting-edge technology \uD83D\uDC36 Comfortable, relaxed office space - office dogs welcome! \uD83C\uDF7B Fully stocked fridge and beers (or an alternative) on us every Friday afternoon \uD83C\uDF8A Company and team off-sites, events and happy hours \uD83D\uDEB4 Cycle to work scheme \uD83D\uDE97 Electric car salary sacrifice scheme \uD83C\uDF0D Feel good about sustainability - we're a climate-positive company! Salary Up to £27,000, dependent on experience. Sometimes the perfect person is more or less experienced than we anticipated — and when that happens, the planned range goes out the window. If that might be you, apply and let us know. We're committed to building a diverse and inclusive team and work hard to lead by example. Candidates must be eligible to live and work in the UK. Interview process 3 stages: Introductory call with our Talent team → Hiring Manager interview and in-person live chat task → Final interview. We want the process to work for you. If you need any adjustments or there's anything we should know, just tell us. Research has shown that women often rule themselves out of applying unless they meet every single requirement. If that's you — please apply anyway. We'd love to hear from you.", "summaryDescription" : "Live Chat Specialist at Street Group. Skills: Live chat support, Product troubleshooting. Become expert on Street.co.uk and Bridge. 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Agentes analíticos", "domainKnowledge" : "Crédito PJ; Crédito corporativo; Crédito estruturado; Trade finance; Operações especiais; Riscos macroeconômicos", "domainList" : [ "credito-pj", "credito-corporativo", "credito-estruturado", "trade-finance", "operacoes-especiais", "riscos-macroeconomicos" ], "domainSpecificKnowledge" : [ "Crédito PJ", "Crédito corporativo", "Crédito estruturado", "Trade finance", "Operações especiais", "Riscos macroeconômicos" ], "toolProficiency" : [ "OCR", "Ferramentas OCR", "Plataformas decisão assistida" ], "communicationSkills" : "Argumentação técnica", "documentationSkills" : "Documentar racional de decisão", "continuousLearning" : "Mentalidade de melhoria contínua", "problemSolvingSkills" : "Identificar red flags; Resolver inconsistências", "qualificationsBasic" : "Análise de crédito PJ, Análise de demonstrativos financeiros, Conhecimento de garantias, Familiaridade com bureaus de crédito PJ, Perfil comercial e relacional, Agilidade para análise sob pressão, Visão crítica para identificar red flags, Capacidade de argumentação técnica, Mentalidade de melhoria contínua, Vivência crédito estruturado, Conhecimento de análise setorial, Experiência com ferramentas de OCR", "qualificationsPreferred" : "CPA-20, CEA, CGA", "workSiteFlexibility" : "Onsite", "rawDescription" : "Nosso modo de fazer no time Transforme sua carreira com o iFood! Somos uma empresa brasileira de tecnologia referência na América Latina. Por meio de soluções inovadoras, conectamos milhares de restaurantes a milhões de consumidores diariamente com uma média de 100 milhões de pedidos mensais. Além do delivery de comida, também somos Mercado, Farmácia e Pet. Temos também o iFood Pago, nossa Fintech, que engloba o iFood Benefícios, o vale alimentação e refeição do iFood e o próprio iFood Pago, o banco do restaurante. Junte-se a nós e faça parte de uma equipe que está sempre à frente com tecnologia de ponta e inovação constante. Seu Cardápio Diário Analisar balanços, DREs e fluxo de caixa para avaliar saúde financeira e capacidade de endividamento Conduzir aprovações manuais de operações de crédito de tickets elevados (PJ/corporate) Avaliar garantias, estruturas de operação e definir condicionantes de aprovação Interagir com áreas comerciais para negociar ajustes em propostas e construir soluções factíveis Documentar racional de decisão e alimentar histórico de alçadas e exceções Calibrar e treinar agentes analíticos que fazem pré-análise de documentos, extraem indicadores financeiros, alertam inconsistências e sugerem benchmarks setoriais liberando seu tempo para análise crítica e relação com o cliente Ingredientes que buscamos Experiência sólida em análise de crédito PJ Domínio de análise de demonstrativos financeiros (balanço, DRE, fluxo de caixa, indicadores de liquidez e endividamento) Conhecimento de garantias, estruturação de operações e produtos de crédito corporativo Familiaridade com bureaus de crédito PJ (Serasa, Boa Vista, etc.) e bases de dados financeiros Perfil comercial e relacional: sabe dialogar com vendedores e clientes sem perder rigor técnico Agilidade para análise sob pressão, com volume e prazos desafiadores Visão crítica para identificar red flags em documentos e narrativas inconsistentes Capacidade de argumentação técnica para defender decisões e orientar negociações Mentalidade de melhoria contínua: disposição para usar ferramentas que automatizam extração de dados, cálculos e checagens — e dar feedback estruturado para evoluir essas ferramentas Vivência em crédito estruturado, trade finance ou operações especiais Conhecimento de análise setorial e riscos macroeconômicos Experiência com ferramentas de OCR, extração automática de balanços ou plataformas de decisão assistida Certificações (CPA-20, CEA, CGA ou similares) Sobre nós No iFood, acreditamos na força da diversidade para gerar #Inovação e atingir #Resultados incríveis, por isso, não fazemos distinção para candidatos com deficiência, gênero, orientação sexual, raça/etnia, idade, origem, constituição familiar e estética. Temos grupos compostos por foodlovers voluntários, onde falamos sobre Raça, Gênero, LGBTQI+ e PcD. Queremos ser a empresa onde pessoas escolham como lugar para se desenvolver e contribuir para a realização de sonhos, #AllTogether. Conheça nossas iniciativas → Você tem fome de que? Nós, FoodLovers, temos fome de inovação e resultado. Buscamos sempre fazer o nosso melhor, pensando \"fora da caixa\" e atuando com agilidade e responsabilidade! Temos fome de diversidade, conhecimento e compartilhamento. Trabalhamos em um ambiente de muita versatilidade. Sabe o que promove a nossa receita especial? As pessoas! Vem fazer parte disso\uD83E\uDD1D", "summaryDescription" : "Especialista de Mesa de Crédito | Grandes Tickets at iFood. Skills: Análise de crédito, Demonstrativos financeiros, Estruturação de operações, Crédito corporativo. Analisar balanços. Analisar DREs", "postedDate" : "2026-06-12T22:19:37.829", "createdAt" : "2026-06-12T22:19:37.829", "lastUpdated" : "2026-06-15T01:37:46.479", "ingestTimestamp" : "2026-06-12T22:19:37.829", "mongoId" : "6a2c5fbb74d8ee00a08ee2f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Análise de balanços", "Análise DRE", "Avaliar garantias", "Definir condicionantes", "Calibrar agentes analíticos", "Extrair indicadores financeiros", "Sugerir benchmarks setoriais", "Análise demonstrativos financeiros", "Conhecimento garantias", "Estruturação operações", "Produtos crédito corporativo", "Bureaus crédito PJ", "Bases dados financeiros", "Análise setorial", "Riscos macroeconômicos", "Ferramentas OCR", "Extração automática balanços", "Plataformas decisão assistida", "Agilidade", "Visão crítica", "Argumentação técnica", "Melhoria contínua", "Análise de crédito", "Demonstrativos financeiros", "Estruturação de operações", "Crédito corporativo", "Análise financeira", "Análise de riscos", "Crédito PJ", "Crédito estruturado", "Trade finance", "Operações especiais", "CPA-20", "CEA", "CGA", "OCR" ], "skillCount" : 36, "jobCategory" : "other", "jobSubcategory" : "ifood-pago-scd-|-bu-fint", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a3058bdf292fd229cf43fb0", "title" : "EHR and Billing Support Specialist", "company" : "Sourcefit", "industry" : "Healthcare", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level EHR and Billing Support Specialist in Quezon City, Philippines, adjusted for the healthcare industry." }, "location" : "Bridgetowne Quezon City, Philippines, PH", "locations" : [ "Bridgetowne Quezon City", "Philippines", "PH" ], "timestamp" : "2026-06-16T07:26:11.420", "fingerprint" : "e303d2761da72ab34d80b83cd91bece35748c2aa3f14f90a1c17c668af7fc24f", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://sourcefit.breezy.hr/p/072ac1a28fec-ehr-and-billing-support-specialist", "externalId" : "072ac1a28fec", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Quezon City", "state" : "Metro Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.6510546,121.0486254" } ], "locationText" : "Quezon City, Metro Manila, Philippines", "employmentType" : "FULL_TIME", "majorSkills" : "EHR, Billing support", "majorSkillsList" : [ "EHR", "Billing support" ], "coreResponsibilities" : "Provide EHR support, Provide billing support, Troubleshoot EHR issues, Troubleshoot billing issues, Assist users with EHR, Assist users with billing", "domainKnowledge" : "EHR systems; Medical billing", "domainList" : [ "ehr-systems", "medical-billing" ], "domainSpecificKnowledge" : [ "EHR systems", "Medical billing" ], "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "EHR experience, Billing support experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "summaryDescription" : "EHR and Billing Support Specialist at Sourcefit. Skills: EHR, Billing support. Provide EHR support. Provide billing support", "createdAt" : "2026-06-15T22:11:34.728", "lastUpdated" : "2026-06-16T07:26:11.420", "ingestTimestamp" : "2026-06-15T22:11:34.728", "mongoId" : "6a3058bdf292fd229cf43fb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "EHR", "Billing support", "EHR systems", "Medical billing" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a24e79b74d8ee00a002708a", "title" : "Remote Sales Professional - $100K+ | No Cold Calls", "company" : "Meron Financial Agency", "salary" : { "min" : 100000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Las Vegas, NV", "locations" : [ "Las Vegas", "NV" ], "timestamp" : "2026-06-15T09:47:10.799", "fingerprint" : "57fbf54427e4f5bc57361831b4445ddd1d6e1eb2e2f41cfbd80d98268ab592f1", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://meron-financial-agency.breezy.hr/p/f649b7b0df8c-remote-sales-professional-100k-no-cold-calls", "externalId" : "f649b7b0df8c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Sales processes", "Client relationships", "Revenue generation", "Deal closure" ], "majorSkills" : "Sales, Revenue generation", "majorSkillsList" : [ "Sales", "Revenue generation" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "summaryDescription" : "Remote Sales Professional - $100K+ | No Cold Calls at Meron Financial Agency. Skills: Sales, Revenue generation", "createdAt" : "2026-06-14T06:46:12.690", "lastUpdated" : "2026-06-15T09:47:10.799", "ingestTimestamp" : "2026-06-14T06:46:12.690", "mongoId" : "6a24e79b74d8ee00a002708a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 100000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Sales", "Revenue generation", "Sales processes", "Client relationships", "Deal closure" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f37f292fd229c0564d8", "title" : "Software Developer, Enterprise Chat", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Software Developer in the Technology industry in Waterloo, Canada, adjusted for Google's company size and industry." }, "location" : "[Waterloo, ON, Canada, [Waterloo, ON, Canada], Waterloo, null, ON, CA]", "locations" : [ "[Waterloo, ON, Canada, [Waterloo, ON, Canada], Waterloo, null, ON, CA]" ], "timestamp" : "2026-06-16T12:42:44.724", "fingerprint" : "5797d66b083c3794b155ba71114816ef4a2777ae56a7fd5b17bb5611cff2b827", "source" : "google", "language" : "en", "externalId" : "75893322010239686", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Waterloo", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.4652699,-80.5222961" } ], "locationText" : "Waterloo, Ontario, Canada", "remoteFriendly" : false, "summaryDescription" : "Software Developer, Enterprise Chat at Google", "postedDate" : "2026-06-16T01:50:03.920", "createdAt" : "2026-06-16T01:50:03.920", "lastUpdated" : "2026-06-16T12:42:44.724", "ingestTimestamp" : "2026-06-16T01:50:03.920", "mongoId" : "6a307f37f292fd229c0564d8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69fc49a74c40e2acd1a8342e", "title" : "Cybersecurity Incident Responder", "company" : "Hyundai Capital America", "industry" : "Cybersecurity", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Cybersecurity Incident Responder in Irvine, United States, adjusted for the financial services industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T09:24:24.152", "fingerprint" : "7c883f724c7aebffb309e18fda9f927b1ceb1e3f904e382d522fc02772c83323", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=112985", "externalId" : "112985", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "technicalSkills" : "SIEM, EDR, Monitoring, Vulnerability management, Cloud environments, Endpoint data, Log data, Cloud data, Threat intelligence, Detection rules, Response automation", "professionalSkills" : [ "Incident response", "Threat detection", "Security monitoring", "Forensic analysis", "Detection engineering", "Risk communication", "Performance communication" ], "hardSkillsList" : [ "Incident lifecycle management", "Root cause analysis", "Alert triage", "Threat analysis", "SIEM tuning", "Detection tuning", "AI tuning", "Signal quality improvement", "False positive reduction", "Detection rule development", "Signature development", "Alert logic development", "Automation implementation", "Enrichment implementation", "Log visibility", "Telemetry coverage" ], "softSkillsList" : [ "Continuous learning" ], "hardSkills" : [ { "name" : "Incident lifecycle management", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Alert triage", "level" : "intermediate" }, { "name" : "Threat analysis", "level" : "intermediate" }, { "name" : "SIEM tuning", "level" : "intermediate" }, { "name" : "Detection tuning", "level" : "intermediate" }, { "name" : "AI tuning", "level" : "intermediate" }, { "name" : "Signal quality improvement", "level" : "intermediate" }, { "name" : "False positive reduction", "level" : "intermediate" }, { "name" : "Detection rule development", "level" : "intermediate" }, { "name" : "Signature development", "level" : "intermediate" }, { "name" : "Alert logic development", "level" : "intermediate" }, { "name" : "Automation implementation", "level" : "intermediate" }, { "name" : "Enrichment implementation", "level" : "intermediate" }, { "name" : "Log visibility", "level" : "intermediate" }, { "name" : "Telemetry coverage", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Continuous learning" } ], "majorSkills" : "Incident response, Threat detection, Security monitoring, SIEM platforms", "majorSkillsList" : [ "Incident response", "Threat detection", "Security monitoring", "SIEM platforms" ], "coreResponsibilities" : "Serve as lead responder for cybersecurity incidents, Correlate data from endpoints, Correlate data from networks, Correlate data from cloud environments, Identify true positives, Escalate critical incidents, Own incident lifecycle, Perform forensic analysis, Develop incident response playbooks, Maintain incident response playbooks, Execute incident response playbooks, Coordinate MSSP responders, Direct MSSP responders, Validate escalation, Ensure response quality, Maintain accurate incident records, Maintain investigation notes, Maintain remediation documentation, Produce incident metrics, Produce SOC KPIs, Maintain incident response documentation, Maintain SOC procedures, Lead post incident reviews, Document lessons learned, Drive measurable improvements, Actively monitor security alerts, Investigate security alerts, Validate security alerts, Perform advanced alert triage, Perform advanced threat analysis, Correlate telemetry, Distinguish threats from noise, Tune SIEM detections, Optimize SIEM detections, Tune SIEM analytics, Optimize SIEM analytics, Tune SIEM alerting logic, Optimize SIEM alerting logic, Tune SIEM AI, Optimize SIEM AI, Leverage threat intelligence platforms, Identify emerging financial sector threats, Translate intelligence into detection use cases, Refine detection rules, Refine signatures, Refine alert logic, Align logic to threat activity, Implement response automation, Implement enrichment, Accelerate triage, Accelerate containment, Partner with architecture teams, Partner with engineering teams, Ensure log visibility, Ensure telemetry coverage, Collaborate with IT Infrastructure, Collaborate with IAM, Collaborate with DLP, Collaborate with Application Security, Collaborate with Cloud teams, Support vulnerability management activities, Provide incident driven security input, Provide input into cloud migrations, Provide input into application launches, Provide input into infrastructure changes", "teamCollaboration" : "Co-managed SOC model; Cross functional response; Security integration; IT Infrastructure collaboration; IAM collaboration; DLP collaboration; Application Security collaboration; Cloud teams collaboration", "domainKnowledge" : "Financial services; MITRE ATT&CK framework; Adversary tactics; Adversary techniques; Financial sector threats; HIPAA; PCI-DSS; NIST; ISO 27001; GDPR", "domainList" : [ "financial-services", "mitre-att-ck-framework", "adversary-tactics", "adversary-techniques", "financial-sector-threats", "hipaa", "pci-dss", "nist", "iso-27001", "gdpr" ], "domainSpecificKnowledge" : [ "Financial services", "MITRE ATT&CK framework", "Adversary tactics", "Adversary techniques", "Financial sector threats", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR" ], "toolProficiency" : [ "Splunk", "Crowdstrike", "Rapid 7" ], "communicationSkills" : "Documentation skills", "documentationSkills" : "Incident records; Investigation notes; Remediation documentation; Incident response documentation; Playbooks; SOC procedures; Lessons learned", "continuousLearning" : "Passion for continuous learning; Staying ahead of emerging threats", "problemSolvingSkills" : "Analytical mindset; Root cause analysis", "specialRequirements" : "Extended periods of sitting, Extended periods of standing, Extended periods of walking", "outcomesObjectives" : "Reduce false positives; Improve signal quality; Accelerate triage; Accelerate containment; Drive measurable improvements", "qualificationsBasic" : "5-7 years progressive experience in cybersecurity, Proven knowledge in SOC practices, Proven knowledge in incident response processes, Hands-on experience with SIEM platforms, Hands-on experience with EDR solutions, Hands-on experience with Monitoring tools, Hands-on experience with Vulnerability management tools, Understanding of cyber threat landscapes, Understanding of attack vectors, Understanding of MITRE ATT&CK framework, Understanding of adversary tactics, Understanding of techniques, Proven ability to develop incident response playbooks, Proven ability to maintain incident response playbooks, Proven ability to develop escalation procedures, Proven ability to maintain escalation procedures, Proven ability to develop SOC SOPs, Proven ability to maintain SOC SOPs, Experience with cybersecurity metrics, Experience with SOC KPIs, Ability to communicate risk, Ability to communicate operational performance, Analytical mindset, Ability to work under pressure, Ability to manage multiple incidents", "qualificationsPreferred" : "Experience in financial services a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: · Medical, dental, and vision plans with no-cost and low-cost options · Annual employer HSA contribution · 401(k) matching and immediate vesting · Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o Associate / Sr. Associate: $350 o Manager / Sr. Manager: $600 o Director: $800 o Executive Director: $900 o VP or Above: $1,000 · 100% employer-paid life and disability insurance · No-cost health and wellbeing programs, including a gym benefit · Six weeks of paid parental leave · Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Cybersecurity Incident Responder is a hand-on, technical role responsible for the enterprise-wide incident monitoring, threat detection and incident response function within the Security Operations Center (SOC). This position is primarily focused on incident response and active security monitoring, serving as the escalation point for security alerts triage, investigation, containment and remediation activities while ensuring integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role operates in a co-managed SOC model, overseeing and directing third party vendors of incident response resources, driving detection turning and maintaining incident response playbooks and procedures. What You Will Do Incident Response & Remediation: · Serve as a lead responder for cybersecurity incidents, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. · Own the end to end incident lifecycle: identification, containment, eradication, recovery and post incident analysis. · Perform forensic analysis on endpoint, log and cloud data to determine root cause, scope and impact. · Develop, maintain an execute incident response playbooks and runbooks to ensure consistent and repeatable response. · Coordinate and direct MSSP and third party incident responders, validating escalation and ensuring response quality. · Maintain accurate incident records, investigation notes, and remediation documentation. · Produce incident metrics and SOC KPI’s (MTTD, MTTR, alert volume, escalation quality) · Maintain incident response documentation, playbooks, and SOC procedures to support audits and regulatory requirements. · Lead post incident reviews, documenting lessons learned and driving measurable improvements in detection and response. Security Monitoring & Threat Detection: · Actively monitor, investigate and validate security alerts across SIEM, EDR, E-Mail, identity, network and cloud platforms. · Perform advanced alert triage and threat analysis, correlating telemetry across multiple data sources to distinguish true threats from noise. · Tune and optimize SIEM detections, analytics and alerting logic and AI, to improve signal quality and reduce false positives. · Leverage threat intelligence platforms to identify emerging financial sector threats, and translate intelligence into actionable detection use cases. SOC Tooling & Detection Enablement: · Develop and refine detection rules, signatures, and alert logic aligned to current threat activity. · Implement response automation and enrichment to accelerate triage and containment. · Partner with architecture and engineering teams to ensure log visibility and telemetry coverage. Cross Functional Response & Security Integration: · Collaborate with IT Infrastructure, IAM, DLP, Application Security and Cloud teams during active incidents. · Support vulnerability management activities related to active incidents, threat exposure and detection gaps. · Provide incident driven security input into cloud migrations, application launches and infrastructure changes. What You Will Bring · Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes. · Experience in financial services a plus. · Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) · Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures · Bachelor’s degree in Computer Science, Information Security, or related field; or equivalent work experience. · Certification in one of the following: CySA+, GCIH, CompTIA Security +, GIAC GSOC, GCFA, MS SC-200, CCSP, CISM, Splunk Core Certified User, or equivalent. · Demonstrated hands-on experience in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review. · Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary. · Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. · Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs). · Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership. · Analytical mindset with attention to detail. · Excellent communication and documentation skills. · Ability to work under pressure and manage multiple incidents simultaneously. · Passion for continuous learning and staying ahead of emerging threats. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Cybersecurity Incident Responder at Hyundai Capital America. Skills: Incident response, Threat detection, Security monitoring, SIEM platforms. Serve as lead responder for cybersecurity incidents. Correlate data from endpoints", "createdAt" : "2026-06-14T06:55:41.268", "lastUpdated" : "2026-06-15T09:24:24.152", "ingestTimestamp" : "2026-06-14T06:55:41.268", "mongoId" : "69fc49a74c40e2acd1a8342e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Incident lifecycle management", "Root cause analysis", "Alert triage", "Threat analysis", "SIEM tuning", "Detection tuning", "AI tuning", "Signal quality improvement", "False positive reduction", "Detection rule development", "Signature development", "Alert logic development", "Automation implementation", "Enrichment implementation", "Log visibility", "Telemetry coverage", "Continuous learning", "Incident response", "Threat detection", "Security monitoring", "SIEM platforms", "Forensic analysis", "Detection engineering", "Risk communication", "Performance communication", "Financial services", "MITRE ATT&CK framework", "Adversary tactics", "Adversary techniques", "Financial sector threats", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR", "Splunk", "Crowdstrike", "Rapid 7" ], "skillCount" : 38, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.98 }, { "id" : "69fc49a74c40e2acd1a8342c", "title" : "Cybersecurity Incident Responder", "company" : "Hyundai Capital America", "industry" : "FinTech", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cybersecurity Incident Responder in Plano, United States, adjusted for the FinTech industry and company size." }, "location" : "United States-Texas-Plano", "locations" : [ "United States-Texas-Plano", "
Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

" ], "timestamp" : "2026-06-15T05:14:30.811", "fingerprint" : "7fcffb731a6ed636f284a927012ffd15ceaa3c0f54aab8d152f57c85bc99c5b9", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=113023", "externalId" : "113023", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "technicalSkills" : "Cybersecurity, Incident Response, Security Operations, SIEM, EDR, Endpoint security, Network security, Cloud security, Log analysis, Forensic analysis, Threat intelligence, Detection rules, Automation, Vulnerability management", "professionalSkills" : [ "Incident lifecycle management", "Root cause analysis", "Threat analysis", "Detection enablement", "Cross functional response", "Security integration" ], "hardSkillsList" : [ "Endpoint forensics", "Log forensics", "Cloud forensics", "Incident metrics", "KPI reporting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Endpoint forensics", "level" : "intermediate" }, { "name" : "Log forensics", "level" : "intermediate" }, { "name" : "Cloud forensics", "level" : "intermediate" }, { "name" : "Incident metrics", "level" : "intermediate" }, { "name" : "KPI reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Incident Response, Security Monitoring, Threat Detection, SOC Tooling", "majorSkillsList" : [ "Incident Response", "Security Monitoring", "Threat Detection", "SOC Tooling" ], "coreResponsibilities" : "Monitor enterprise-wide incidents, Detect threats, Respond to incidents, Triage security alerts, Investigate security alerts, Contain security incidents, Remediate security incidents, Ensure integrity of digital assets, Ensure confidentiality of digital assets, Ensure availability of digital assets, Oversee third party vendors, Direct third party vendors, Drive detection turning, Maintain incident response playbooks, Maintain incident response procedures, Serve as lead responder, Correlate data from endpoints, Correlate data from networks, Correlate data from cloud environments, Identify true positives, Escalate critical incidents, Own incident lifecycle, Perform forensic analysis, Determine root cause, Determine scope, Determine impact, Develop incident response playbooks, Maintain incident response playbooks, Execute incident response playbooks, Develop runbooks, Maintain runbooks, Execute runbooks, Coordinate incident responders, Direct incident responders, Validate escalation, Ensure response quality, Maintain incident records, Maintain investigation notes, Maintain remediation documentation, Produce incident metrics, Produce SOC KPIs, Maintain incident response documentation, Maintain SOC procedures, Lead post incident reviews, Document lessons learned, Drive measurable improvements, Actively monitor security alerts, Investigate security alerts, Validate security alerts, Perform advanced alert triage, Perform advanced threat analysis, Correlate telemetry, Distinguish threats from noise, Tune SIEM detections, Optimize SIEM detections, Tune SIEM analytics, Optimize SIEM analytics, Tune SIEM alerting logic, Optimize SIEM alerting logic, Tune SIEM AI, Optimize SIEM AI, Leverage threat intelligence platforms, Identify emerging financial sector threats, Translate intelligence into detection use cases, Develop detection rules, Refine detection rules, Develop signatures, Refine signatures, Develop alert logic, Refine alert logic, Implement response automation, Implement enrichment, Accelerate triage, Accelerate containment, Partner with architecture teams, Partner with engineering teams, Ensure log visibility, Ensure telemetry coverage, Collaborate with IT Infrastructure, Collaborate with IAM, Collaborate with DLP, Collaborate with Application Security, Collaborate with Cloud teams, Support vulnerability management, Provide incident driven security input", "teamCollaboration" : "Co-managed SOC model; Cross functional teams; IT Infrastructure teams; IAM teams; DLP teams; Application Security teams; Cloud teams", "domainKnowledge" : "Financial services; MITRE ATT&CK framework; HIPAA; PCI-DSS; NIST; ISO 27001; GDPR", "domainList" : [ "financial-services", "mitre-att-ck-framework", "hipaa", "pci-dss", "nist", "iso-27001", "gdpr" ], "domainSpecificKnowledge" : [ "Financial services", "MITRE ATT&CK framework", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR" ], "toolProficiency" : [ "Splunk", "Crowdstrike", "Rapid 7" ], "communicationSkills" : "Incident documentation; Incident metrics; SOC KPIs; Risk communication; Operational performance communication", "documentationSkills" : "Incident records; Investigation notes; Remediation documentation; Incident response documentation; Playbooks; Runbooks; SOC procedures; Post incident reviews; Lessons learned", "continuousLearning" : "Continuous learning; Staying ahead of emerging threats", "problemSolvingSkills" : "Analytical mindset; Root cause analysis; Threat analysis", "outcomesObjectives" : "Improve signal quality; Reduce false positives; Accelerate triage; Accelerate containment; Drive measurable improvements", "qualificationsBasic" : "5-7 years progressive experience, Security Operations Center practices, Incident response processes, SIEM platforms experience, EDR solutions experience, Monitoring tools experience, Vulnerability management tools experience, Cyber threat landscapes understanding, Attack vectors understanding, MITRE ATT&CK framework understanding, Adversary tactics understanding, Adversary techniques understanding, Adversary procedures understanding, HIPAA compliance frameworks, PCI-DSS compliance frameworks, NIST compliance frameworks, ISO 27001 compliance frameworks, GDPR compliance frameworks, Develop incident response playbooks, Maintain incident response playbooks, Develop escalation procedures, Maintain escalation procedures, Develop SOC SOPs, Maintain SOC SOPs, Cybersecurity metrics experience, KPI experience, Communicate risk experience, Communicate operational performance experience, Analytical mindset, Attention to detail, Excellent communication skills, Excellent documentation skills, Work under pressure, Manage multiple incidents", "qualificationsPreferred" : "Financial services experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: · Medical, dental, and vision plans with no-cost and low-cost options · Annual employer HSA contribution · 401(k) matching and immediate vesting · Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o Associate / Sr. Associate: $350 o Manager / Sr. Manager: $600 o Director: $800 o Executive Director: $900 o VP or Above: $1,000 · 100% employer-paid life and disability insurance · No-cost health and wellbeing programs, including a gym benefit · Six weeks of paid parental leave · Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Cybersecurity Incident Responder is a hand-on, technical role responsible for the enterprise-wide incident monitoring, threat detection and incident response function within the Security Operations Center (SOC). This position is primarily focused on incident response and active security monitoring, serving as the escalation point for security alerts triage, investigation, containment and remediation activities while ensuring integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role operates in a co-managed SOC model, overseeing and directing third party vendors of incident response resources, driving detection turning and maintaining incident response playbooks and procedures. What You Will Do Incident Response & Remediation: · Serve as a lead responder for cybersecurity incidents, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. · Own the end to end incident lifecycle: identification, containment, eradication, recovery and post incident analysis. · Perform forensic analysis on endpoint, log and cloud data to determine root cause, scope and impact. · Develop, maintain an execute incident response playbooks and runbooks to ensure consistent and repeatable response. · Coordinate and direct MSSP and third party incident responders, validating escalation and ensuring response quality. · Maintain accurate incident records, investigation notes, and remediation documentation. · Produce incident metrics and SOC KPI’s (MTTD, MTTR, alert volume, escalation quality) · Maintain incident response documentation, playbooks, and SOC procedures to support audits and regulatory requirements. · Lead post incident reviews, documenting lessons learned and driving measurable improvements in detection and response. Security Monitoring & Threat Detection: · Actively monitor, investigate and validate security alerts across SIEM, EDR, E-Mail, identity, network and cloud platforms. · Perform advanced alert triage and threat analysis, correlating telemetry across multiple data sources to distinguish true threats from noise. · Tune and optimize SIEM detections, analytics and alerting logic and AI, to improve signal quality and reduce false positives. · Leverage threat intelligence platforms to identify emerging financial sector threats, and translate intelligence into actionable detection use cases. SOC Tooling & Detection Enablement: · Develop and refine detection rules, signatures, and alert logic aligned to current threat activity. · Implement response automation and enrichment to accelerate triage and containment. · Partner with architecture and engineering teams to ensure log visibility and telemetry coverage. Cross Functional Response & Security Integration: · Collaborate with IT Infrastructure, IAM, DLP, Application Security and Cloud teams during active incidents. · Support vulnerability management activities related to active incidents, threat exposure and detection gaps. · Provide incident driven security input into cloud migrations, application launches and infrastructure changes. What You Will Bring · Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes. · Experience in financial services a plus. · Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) · Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures · Bachelor’s degree in Computer Science, Information Security, or related field; or equivalent work experience. · Certification in one of the following: CySA+, GCIH, CompTIA Security +, GIAC GSOC, GCFA, MS SC-200, CCSP, CISM, Splunk Core Certified User, or equivalent. · Demonstrated hands-on experience in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review. · Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary. · Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. · Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs). · Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership. · Analytical mindset with attention to detail. · Excellent communication and documentation skills. · Ability to work under pressure and manage multiple incidents simultaneously. · Passion for continuous learning and staying ahead of emerging threats. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Texas-Plano", "summaryDescription" : "Cybersecurity Incident Responder at Hyundai Capital America. Skills: Incident Response, Security Monitoring, Threat Detection, SOC Tooling. Monitor enterprise-wide incidents. Detect threats", "createdAt" : "2026-06-14T02:01:21.884", "lastUpdated" : "2026-06-15T05:14:30.811", "ingestTimestamp" : "2026-06-14T02:01:21.884", "mongoId" : "69fc49a74c40e2acd1a8342c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Endpoint forensics", "Log forensics", "Cloud forensics", "Incident metrics", "KPI reporting", "Leadership", "Incident Response", "Security Monitoring", "Threat Detection", "SOC Tooling", "Incident lifecycle management", "Root cause analysis", "Threat analysis", "Detection enablement", "Cross functional response", "Security integration", "Financial services", "MITRE ATT&CK framework", "HIPAA", "PCI-DSS", "NIST", "ISO 27001", "GDPR", "Splunk", "Crowdstrike", "Rapid 7" ], "skillCount" : 26, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3058cdf292fd229cf44257", "title" : "DOT Compliance and Administrative Support Specialist", "company" : "Terrestris Global Solutions", "industry" : "Logistics", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level DOT Compliance and Administrative Support Specialist in Springfield, United States, adjusted for the logistics industry and company size." }, "location" : "Springfield, VA", "locations" : [ "Springfield", "VA" ], "timestamp" : "2026-06-16T06:39:02.929", "fingerprint" : "b8239b6ecf8f70222f023e1f1862ec0dea93b32be5a0c69dab7fdd1c53e5352e", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://terrestris-global-solutions.breezy.hr/p/820c373f6c0301-dot-compliance-and-administrative-support-specialist", "externalId" : "820c373f6c0301", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.7749935,-77.1803819" } ], "locationText" : "Springfield, Virginia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Support vehicle fleet operations, Support operations", "domainKnowledge" : "DOT compliance", "domainList" : [ "dot-compliance" ], "domainSpecificKnowledge" : [ "DOT compliance" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a DOT Compliance and Administrative Support Specialist to join our corporate staff to support our growing vehicle fleet and operations. This is", "summaryDescription" : "DOT Compliance and Administrative Support Specialist at Terrestris Global Solutions. Support vehicle fleet operations. Support operations", "createdAt" : "2026-06-15T22:12:36.424", "lastUpdated" : "2026-06-16T06:39:02.929", "ingestTimestamp" : "2026-06-15T22:12:36.424", "mongoId" : "6a3058cdf292fd229cf44257", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "DOT compliance" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2abf3b74d8ee00a06ee84f", "title" : "Phone Specialist", "company" : "Ent Credit Union", "industry" : "Financial Services", "salary" : { "min" : 22.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Apple Valley, MN, United States", "locations" : [ "Apple Valley", "MN", "United States" ], "timestamp" : "2026-06-14T23:11:04.210", "fingerprint" : "39fcf7e1a2e5d6c6b706c745912947ec618c3d196f079d9b3631b1438cefba35", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EntCreditUnion1/744000131506859-phone-specialist", "externalId" : "744000131506859", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Apple Valley", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.7319094,-93.2177200" } ], "locationText" : "Apple Valley, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Customer Service skills", "telephone skills", "interpersonal skills", "problem solving skills", "negotiation skills", "time management skills" ], "hardSkillsList" : [ "Financial industry knowledge" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Financial industry knowledge", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Member service, Problem solving, Cross selling", "majorSkillsList" : [ "Member service", "Problem solving", "Cross selling" ], "coreResponsibilities" : "Answer incoming calls, Assist members with questions, Assist members with concerns, Support member success, Improve moderately complex inquiries, Improve moderately complex issues, Perform routine tasks, Resolve member issues, Educate members on products, Educate members on services, Cross sell products, Cross sell services, Make qualified referrals, De-escalate situations, Guide members through troubleshooting, Navigate company website, Meet call center metrics, Exceed call center metrics, Research on the go, Problem solve on the go, Refer members to departments", "domainKnowledge" : "Financial industry; Credit Union products; Credit Union services", "domainList" : [ "financial-industry", "credit-union-products", "credit-union-services" ], "domainSpecificKnowledge" : [ "Financial industry", "Credit Union products", "Credit Union services" ], "toolProficiency" : [ "Microsoft Office applications" ], "communicationSkills" : "Written communication skills; Verbal communication skills", "continuousLearning" : "Tuition Reimbursement", "problemSolvingSkills" : "Problem solving; Research; Troubleshooting", "specialRequirements" : "Rotating Saturdays", "outcomesObjectives" : "Provide premier member service; Provide best-in-class member experience; Maintain a positive attitude; Meet or exceed call center metrics; Maintain high level of customer service", "qualificationsBasic" : "High School or equivalent education required", "qualificationsPreferred" : "2-4 years previous telephone or call center experience preferred, Experience or background in financial institution preferred, Basic knowledge of the financial industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click [here](https://wings.cutogether.com/). We are hiring Phone Specialists for our upcoming training class starting on July 20th! These are onsite roles in Apple Valley, MN. Shifts Available: * Monday-Friday 10:30am-7:00pm and rotating Saturdays 9am -1pm (once every 4 weeks) * Monday, Tuesday, Wednesday and Friday 8:30am-7:00pm and rotating Saturdays 9am -1pm * Monday, Wednesday, Thursday and Friday 7:30am-6:00pm and rotating Saturdays 9am-1pm * Monday, Wednesday, Thursday and Friday 7:00am-5:30pm and rotating Saturdays 9am-1pm PRIMARY PURPOSE: The Phone Specialist is a highly self-motivated individual that is passionate about providing premier member service through member requests and inquiries. The role offers the opportunity to utilize multiple skill sets as we assist, problem solve, educate, and resolve the member’s needs. ESSENTIAL FUNCTIONS: * Answering incoming calls to assist members with questions and concerns. * Support member success and seek ways to improve moderately complex inquiries or issues from members regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication. * Perform routine tasks such as answering inquiries, resolving problems, and providing a best-in-class member experience while adhering to work guidelines, policies, and regulations. * Properly diagnose and perform research to resolve moderately complex member issues including communicating with other departments for issue resolution. * Proactively educate members on the features and benefit of the Credit Union’s products and services and actively cross sell and make qualified referrals for additional appropriate loan, deposit and fee income products and services. * Ability to maintain a positive attitude during stressful situations. * Demonstrate a genuine interest in members and ask questions to resolve the members concern while understanding how Wings can help meet their needs. * De-escalate situations involving dissatisfied members, offering patient assistance and support. * Guide members through troubleshooting or navigating the company website. * Strive to meet or exceed call center metrics while providing excellent member service. * Ability to research and problem solve on the go. * Refer members to appropriate departments when necessary, for loan applications, new member applications and new services. ## Qualifications * High School or equivalent education required. * 2-4 years previous telephone or call center experience preferred. * Experience or background in financial institution preferred. * Basic knowledge of the financial industry. * Well-developed Customer Service skills. * Strong telephone and interpersonal skills. * Good problem solving and negotiation skills. * Ability to identify and resolve/escalate problems with minimal guidance. * Effective written and verbal communication skills. * Proficient computer navigation skills using a variety of software packages including Microsoft Office applications. * Ability to plan and prioritize multiple processes effectively with strong attention to detail. * Good time management skills to maximize the number of members that can be assisted while maintaining a high level of customer service. * Ability to represent the Credit Union and display a professional appearance both in person as well as on the phone. ## Additional Information Pay Range: $22.50-$23.50/hr plus 5% annual target bonus. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. BENEFITS: * Generous 401(k) match * 401k Discretionary Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short Term and Long Term Disability * Health Savings Account with company contribution * Employee Assistance Program * Paid Vacation, Sick, Floating Holidays and Volunteer Time Off * Paid Holidays * Tuition Reimbursement * Paid Parental Leave", "summaryDescription" : "Phone Specialist at Ent Credit Union. Skills: Member service, Problem solving, Cross selling. Answer incoming calls. Assist members with questions", "postedDate" : "2026-06-10T17:21:26.000", "createdAt" : "2026-06-12T03:51:30.281", "lastUpdated" : "2026-06-14T23:11:04.210", "ingestTimestamp" : "2026-06-12T03:51:30.281", "mongoId" : "6a2abf3b74d8ee00a06ee84f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45760, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Financial industry knowledge", "Negotiation", "Member service", "Problem solving", "Cross selling", "Customer Service skills", "telephone skills", "interpersonal skills", "problem solving skills", "negotiation skills", "time management skills", "Financial industry", "Credit Union products", "Credit Union services", "Microsoft Office applications" ], "skillCount" : 15, "jobCategory" : "other", "jobSubcategory" : "other", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2cba1e74d8ee00a09f8ae8", "title" : "Director of Ticket Sales", "company" : "Prairie View A&M University", "industry" : "Education", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Ticket Sales in Prairie View, TX, adjusted for the education industry and seniority level." }, "location" : "Prairie View, TX", "locations" : [ "Prairie View, TX" ], "timestamp" : "2026-06-15T12:16:20.754", "fingerprint" : "ea4bc54d4eeee270f7076a4067f4390f4de575d5e1d9290869bdefffbdd6c426", "source" : "jazzhr", "language" : "en", "externalId" : "ZsKceO01yX", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prairie View", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.0857916,-95.9907058" } ], "locationText" : "Prairie View, Texas, United States", "experienceLevel" : "Director", "coreResponsibilities" : "Drive ticket sales revenue, Develop and execute sales strategies, Manage client relationships, Close ticket sales deals, Achieve revenue targets", "domainKnowledge" : "Ticket sales; Sports revenue", "domainList" : [ "ticket-sales", "sports-revenue" ], "domainSpecificKnowledge" : [ "Ticket sales", "Sports revenue" ], "outcomesObjectives" : "Maximize ticket sales revenue; Achieve sales goals", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Ticket Sales at Prairie View A&M University. Drive ticket sales revenue. Develop and execute sales strategies", "createdAt" : "2026-06-14T07:14:51.588", "lastUpdated" : "2026-06-15T12:16:20.754", "ingestTimestamp" : "2026-06-14T07:14:51.588", "mongoId" : "6a2cba1e74d8ee00a09f8ae8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Ticket sales", "Sports revenue" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6e870f0b99d589b3a98", "title" : "Support Call Center Coordinator", "company" : "SMU", "industry" : "Education", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Support Call Center Coordinator in Dallas, United States, adjusted for the Education industry." }, "location" : "TX-Dallas", "locations" : [ "TX-Dallas" ], "timestamp" : "2026-06-15T07:22:18.599", "fingerprint" : "82d1434344518d4837763aa47d90fbd7bbce24746c3f93747ade88d8fb7829a2", "source" : "taleo", "language" : "en", "applyUrl" : "https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=74392", "externalId" : "74392", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "professionalSkills" : [ "Customer service", "Interpersonal skills", "Verbal communication", "Written communication", "Organizational skills", "Planning skills", "Time management skills" ], "hardSkillsList" : [ "Troubleshooting facilities calls", "Triaging work requests", "Processing requests", "Evaluating issues", "Tracking data", "Creating spreadsheets", "Maintaining spreadsheets", "Providing administrative support", "Front desk support", "Supporting staff", "Supporting campus events", "Assisting with inventory", "Tracking inventory" ], "hardSkills" : [ { "name" : "Troubleshooting facilities calls", "level" : "intermediate" }, { "name" : "Triaging work requests", "level" : "intermediate" }, { "name" : "Processing requests", "level" : "intermediate" }, { "name" : "Evaluating issues", "level" : "intermediate" }, { "name" : "Tracking data", "level" : "intermediate" }, { "name" : "Creating spreadsheets", "level" : "intermediate" }, { "name" : "Maintaining spreadsheets", "level" : "intermediate" }, { "name" : "Providing administrative support", "level" : "intermediate" }, { "name" : "Front desk support", "level" : "intermediate" }, { "name" : "Supporting staff", "level" : "intermediate" }, { "name" : "Supporting campus events", "level" : "intermediate" }, { "name" : "Assisting with inventory", "level" : "intermediate" }, { "name" : "Tracking inventory", "level" : "intermediate" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "coreResponsibilities" : "Troubleshoot facilities calls, Triage facilities calls, Process work requests, Follow up with campus partners, Gather critical information, Evaluate issues, Route vetted requests, Respond to facilities questions, Respond to facilities problems, Track support center call volume, Track computer database submissions, Track facilities operations, Create spreadsheets for tracking, Maintain spreadsheets for tracking, Attend meetings, Provide administrative support, Provide front desk support, Participate in field visits, Provide general support to maintenance, Assist other units within Facilities, Support staff, Support campus events, Help with inventory, Assist Fleet team, Track Lock Shop inventory", "teamCollaboration" : "Campus partners; Facilities Planning and Management departments; Maintenance department; Other units within Facilities; Departmental management teams", "domainKnowledge" : "Facilities concepts; Facilities operations; Grounds operations; Lock Shop operations; Warehouse operations", "domainList" : [ "facilities-concepts", "facilities-operations", "grounds-operations", "lock-shop-operations", "warehouse-operations" ], "domainSpecificKnowledge" : [ "Facilities concepts", "Facilities operations", "Grounds operations", "Lock Shop operations", "Warehouse operations" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Excel", "Microsoft Outlook", "Microsoft PowerPoint", "SharePoint", "CMMS", "IWMS" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Technical development; Professional development", "problemSolvingSkills" : "Problem-solving skills; Identify problems; Analyze problems; Devise solutions", "specialRequirements" : "On-call support after hours, Flexible schedule, Split shift, Evenings, Weekends, Holidays, On-call assignments, Game days, Graduations, Major campus events, Bend, Crawl, Reach above shoulders, Sit for long periods, Squat, Climb, Handle objects", "outcomesObjectives" : "Ensure high quality maintenance; Ensure reliability of maintenance; Ensure high quality grounds operations; Ensure reliability of grounds operations; Support long-term success of FPM; Support mission of the University; Provide effective support to management", "qualificationsBasic" : "High school diploma or equivalent, Minimum of 2 years of experience, Prior experience utilizing Microsoft Word, Prior experience utilizing Microsoft Excel, Prior experience utilizing Microsoft Outlook, Prior experience utilizing Microsoft PowerPoint", "qualificationsPreferred" : "Bachelors degree preferred, Knowledge of facilities concepts, Working understanding of facilities and grounds operations, Prior experience using SharePoint, Prior experience using CMMS, Prior experience using IWMS", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Hourly Range: Dependent upon experience. About SMU: SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor. About the Position: The Support Call Center Coordinator is responsible for troubleshooting and triaging facilities calls and work request issues by taking calls, processing requests, and following up with campus partners to gather all critical information needed for accurate resolution. This role evaluates and routes vetted requests to the appropriate Facilities Planning and Management departments, while also responding to facilities-related questions and problems received through support center channels. It requires strong customer service skills, clear communication, and ongoing participation in technical and professional development activities to enhance service delivery. The overall goal is to ensure the high quality and reliability of maintenance and grounds operations, supporting the long-term success of Facilities Planning and Management and the mission of the University, while providing effective support to departmental management teams. Essential Functions: Responsible for troubleshooting and triaging facilities calls and work requests by taking calls, processing incoming requests, and following up with campus partners to gather all necessary and critical information. This includes evaluating and triaging issues routed to the Support Call Center and ensuring that vetted requests are routed to the appropriate department for timely completion. Assist leadership by tracking relevant data to support analysis of support center call volume, computer database submissions, and overall facilities operations. Responsibilities include creating and maintaining spreadsheets for tracking purposes, attending meetings as requested, providing administrative and front desk support, and participating in field visits on or off campus. Provide general support to the maintenance department and assist other units within Facilities as needed. This includes supporting staff and campus events, helping with inventory in the Lock Shop and Warehouse, assisting the Fleet team with work orders, and tracking Lock Shop inventory to ensure accurate and efficient operations. Responsible for providing on-call support after hours and maintaining a flexible schedule to serve as a floater when peers need time off. This includes supporting game days, graduations, major campus events, weekends, and holidays to ensure continuous coverage and effective support for Facilities Operations. Other duties as assigned by management. Education and Experience: A high school diploma or equivalent is required, a bachelors degree is preferred A minimum of 2 years of experience is required Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. The ability to deliver customer service in a high volume environment is required. Knowledge of facilities concepts and a working understanding of facilities and grounds operations is preferred. Prior experience utilizing Microsoft Word, Excel, Outlook, and PowerPoint is required. Prior experience using SharePoint, Computerized Maintenance Management Systems (CMMS), and Integrated Workplace Management Systems (IWMS) is preferred. This position requires the ability to work a split shift that may include evenings, weekends, holidays, and on-call assignments. Physical and Environmental Demands: • Bend • Crawl • Reach above shoulders • Sit for long periods of time • Squat • Climb • Handle objects (dexterity) • Carry/lift over 25-50 lbs. • Kneel • Stand • Walk for long distances • Exposure to excessive noise • Around moving machinery • Exposure to marked changes in temperature/or humidity • Drives motorized equipment • Work in confined quarters Deadline to Apply: Deadline date EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits . USA-TX-Dallas", "summaryDescription" : "Support Call Center Coordinator at SMU. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Troubleshoot facilities calls. Triage facilities calls", "createdAt" : "2026-06-14T00:31:53.842", "lastUpdated" : "2026-06-15T07:22:18.599", "ingestTimestamp" : "2026-06-14T00:31:53.842", "mongoId" : "694ae6e870f0b99d589b3a98", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Troubleshooting facilities calls", "Triaging work requests", "Processing requests", "Evaluating issues", "Tracking data", "Creating spreadsheets", "Maintaining spreadsheets", "Providing administrative support", "Front desk support", "Supporting staff", "Supporting campus events", "Assisting with inventory", "Tracking inventory", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Customer service", "Interpersonal skills", "Verbal communication", "Written communication", "Organizational skills", "Planning skills", "Time management skills", "Facilities concepts", "Facilities operations", "Grounds operations", "Lock Shop operations", "Warehouse operations", "Microsoft Word", "Microsoft Excel", "Microsoft Outlook", "Microsoft PowerPoint", "SharePoint", "CMMS", "IWMS" ], "skillCount" : 39, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30590af292fd229cf44f14", "title" : "Field Director for Voter Phones Program", "industry" : "Government", "salary" : { "min" : 125000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Field Operations in the Political industry in the United States, adjusted for seniority and full-time employment." }, "location" : "(Multiple States)", "locations" : [ "(Multiple States)" ], "timestamp" : "2026-06-16T06:32:44.076", "fingerprint" : "0f47ea55bc2de8818521009a278bd048d1eb4e915e9d7e83745495565f895115", "source" : "jazzhr", "language" : "en", "externalId" : "VE54RGR50M", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "experienceLevel" : "Director", "summaryDescription" : "Field Director for Voter Phones Program", "createdAt" : "2026-06-15T22:17:08.732", "lastUpdated" : "2026-06-16T06:32:44.076", "ingestTimestamp" : "2026-06-15T22:17:08.732", "mongoId" : "6a30590af292fd229cf44f14", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Political", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2a64ca74d8ee00a062778e", "title" : "Customer Support Chat Specialist", "company" : "Givebutter", "industry" : "Customer Experience", "salary" : { "min" : 550.0, "max" : 550.0, "currency" : "PHP", "frequency" : "Yearly" }, "location" : "Remote, Philippines", "locations" : [ "Remote, Philippines" ], "certifications" : [ "Great Place to Work®" ], "timestamp" : "2026-06-14T22:03:38.697", "fingerprint" : "4031b0b052a2d831ef5479517baaa4bbd56e17a4bf58723516e5dcc99b56c312", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/givebutter/855b2f38-d7ba-4f6e-ad6c-943831516e77/application", "externalId" : "855b2f38-d7ba-4f6e-ad6c-943831516e77", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Philippines", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Philippines", "employmentType" : "FULL_TIME", "technicalSkills" : "Intercom, Slack, Notion", "professionalSkills" : [ "Fundraising platform", "Donor management", "Nonprofit software" ], "hardSkillsList" : [ "Problem-solving", "Multitasking" ], "softSkillsList" : [ "Attention to detail", "Clarity", "Confidence", "Sound judgment", "Ownership", "Empathy" ], "hardSkills" : [ { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Multitasking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Attention to detail" }, { "name" : "Clarity" }, { "name" : "Confidence" }, { "name" : "Sound judgment" }, { "name" : "Ownership" }, { "name" : "Empathy" } ], "majorSkills" : "Customer support, Live chat, Email support", "majorSkillsList" : [ "Customer support", "Live chat", "Email support" ], "coreResponsibilities" : "Respond to queries via live chat, Respond to queries via email, Follow up with unresponsive users, Follow up with unresponsive leads, Proactively identify user needs, Help customers implement features, Analyze product malfunctions, Gather user feedback, Gather feature requests, Gather workarounds, Suggest improvements", "teamCollaboration" : "Customer Support team", "domainKnowledge" : "Nonprofit fundraising; CRM", "domainList" : [ "nonprofit-fundraising", "crm" ], "domainSpecificKnowledge" : [ "Nonprofit fundraising", "CRM" ], "toolProficiency" : [ "Help desk software", "Remote tools" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Problem-solving; Analyze situations; Ask thoughtful questions; Work toward a solution", "specialRequirements" : "Provide own computer, Stable internet connection", "outcomesObjectives" : "First response time 96%; IQS scores 98%+", "qualificationsBasic" : "5+ years experience Live Chat Support Specialist, 2+ years remote experience, Experience handling multiple incoming chat requests, Experience using help desk software, Experience using remote tools", "qualificationsPreferred" : "2nd monitor recommended", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "COMPANY DESCRIPTION Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories. Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. ROLE DESCRIPTION Givebutter is looking for a Chat/Email Support Specialist with a positive attitude, attention to detail, and the ability to understand what a user is really asking - not just what they typed - and respond with clarity and confidence. As a member of our Customer Support team, you will have the opportunity to support the fundraising efforts of a large and diverse group of NPOs, ranging from small nonprofits to large educational institutions to Fortune 500 companies. The primary responsibility of this role will be responding to inquiries from current users via live chats and emails. We are an industry leader in the support space with high expectations. Our first response time for live chats is 96%, and IQS scores must be 98% or above. This role requires strong problem-solving skills, sound judgment, and confidence, even with a rapidly changing product. You will regularly encounter questions that don’t have an obvious or documented answer. Successful candidates are comfortable analyzing situations in real time, asking thoughtful follow-up questions, and working toward a solution even when the path forward isn’t immediately clear. We’re looking for someone who takes ownership of the user experience during every chat and email. This means actively working through problems, thinking beyond the surface question, and ensuring the user leaves the conversation feeling confident about the solution because you genuinely invested in their concern and resolution. You’ll have access to internal resources, documentation, and a supportive team - but you’ll be expected to navigate conversations independently and confidently. You should also be comfortable multitasking: researching, navigating tools, and communicating clearly all at once. If you do your best work when you have time to research before responding, prefer to use a decision tree, or when conversations follow a predictable pattern, this isn't the role you're looking for. If the thought of waking up every day and getting to \"help people help people\" excites you, then we look forward to hearing from you. \uD83D\uDE00 This is a direct-hire, permanent position. You will be an employee of Givebutter via an EoR called Deel. Tentative Start date: 7/6/26 Pay rate: PHP 550/hour Paid training schedule: Monday - Friday; 9AM - 6PM US Eastern time for 3 months (40 hours) Five permanent positions available: - 9A - 6P Eastern time; Wed - Sun (40 hours/week, 2 openings) - 11A - 8P Eastern time; Tu - Sat (40 hours/week) - 11A - 8P Eastern time; Sun - Th (40 hours/week) - 3P - Midnight Eastern time; Th - Mon(40 hours/week) Responsibilities \uD83D\uDCBB - Respond to queries from users in a timely and accurate way via live chat and email - Follow up with unresponsive users and leads to ensure their questions are resolved - Proactively identify user needs and help customers implement specific features - Analyze product malfunctions (for example, by testing different scenarios or impersonating users) and report them - Gather user feedback, feature requests, and workarounds, and proactively suggest improvements - Be empathetic and a great problem-solver, even when handling multiple conversations at the same time Requirements \uD83D\uDCDA - 5+ years of experience as a Live Chat Support Specialist in the tech industry - 2+ years of remote experience - Experience handling multiple incoming chat requests simultaneously - High adaptability and positive attitude in a dynamic environment - Experience using help desk software and remote tools (i.e. Intercom, Slack, Notion) - Excellent written and verbal communication skills in English - Agents must provide their own computer and stable internet connection (2nd monitor recommended) Benefits - specific to Philippines agents only - Remote Work: Work from anywhere. Must be a citizen of the Philippines for this role. - Job Security: Employed full-time by Givebutter via an EOR called Deel. - Health Insurance: We offer HMO medical insurance covered 100% for employees. - Holiday Pay: Givebutter Chat Support is open 24/7. We honor all PH labor laws regarding holiday pay, overtime, and shift differentials. - Performance Bonuses - PTO: Generous annual PTO allowance. - Additional annual leaves: Bereavement: 5 days, Maternity: 105 days, Paternity: 30 days, Adoption: 60 days, Domestic Violence: 10 days - Charitable Giving: Employees are provided a monthly allowance of up to $50 USD/month to any verified nonprofit they wish to support on Givebutter. - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Please note that the benefits and interview process listed below are specific to US Employees. MORE ABOUT GIVEBUTTER Benefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312 - Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). - Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts. - Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents. - Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership. - 401k: We offer a 3% 401k match for all eligible employee's. - Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays. - Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team. - Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora. - Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most. - Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology. - Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery. - Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter. - Professional Development: We offer learning and development reimbursement opportunities. - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Interview Process Below is a high-level outline of our standard interview process 1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics. 2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager. 3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches 4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. 5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact. 6. Offer: If all goes well, we’ll move to the offer stage! Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from LinkedIn https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!", "summaryDescription" : "Customer Support Chat Specialist at Givebutter. Skills: Customer support, Live chat, Email support. Respond to queries via live chat. Respond to queries via email", "postedDate" : "2026-06-11T17:52:39.346", "createdAt" : "2026-06-11T17:52:39.346", "lastUpdated" : "2026-06-14T22:03:38.697", "ingestTimestamp" : "2026-06-11T17:52:39.346", "mongoId" : "6a2a64ca74d8ee00a062778e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Problem-solving", "Multitasking", "Attention to detail", "Clarity", "Confidence", "Sound judgment", "Ownership", "Empathy", "Customer support", "Live chat", "Email support", "Fundraising platform", "Donor management", "Nonprofit software", "Nonprofit fundraising", "CRM", "Great Place to Work®", "Help desk software", "Remote tools" ], "skillCount" : 19, "jobCategory" : "customer-service", "jobSubcategory" : "customer-support", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Nonprofit Software" }, { "id" : "6a308675f292fd229c080871", "title" : "On-Call Driver", "company" : "Trinity Air Medical", "salary" : { "min" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Trinity Air Medical", "locations" : [ "Trinity Air Medical" ], "certifications" : [ "Paramedic certification", "BLS certification", "ACLS certification", "PALS certification" ], "timestamp" : "2026-06-16T11:57:09.605", "fingerprint" : "c90b425d64dcc529f62eb7bbb3ada3bdddaa5a392bde362feaec48fc39d29eac", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/trinityairmedical/jobs/6030934004", "externalId" : "6030934004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Golden Valley", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.9861176,-93.3784618" } ], "locationText" : "Golden Valley, Minnesota, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "coreResponsibilities" : "Respond to medical emergencies, Provide critical care, Transport patients safely, Operate company vehicle, Maintain vehicle cleanliness, Complete required paperwork", "domainKnowledge" : "Medical emergencies; Critical care; Patient transport", "domainList" : [ "medical-emergencies", "critical-care", "patient-transport" ], "domainSpecificKnowledge" : [ "Medical emergencies", "Critical care", "Patient transport" ], "documentationSkills" : "Paperwork completion", "problemSolvingSkills" : "Medical decision making", "specialRequirements" : "On-call availability, Valid driver's license, Clean driving record, Ability to lift 75 lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Trinity Medical Solutions, we provide logistics support and life-saving transportation for organ donations, and transplantation teams dedicated to saving lives! Our mission is to deliver safe, reliable, and time-sensitive logistics solutions that directly support the transplant community. As a trusted partner and the nation’s largest organ donation and transplantation logistics provider, our mission is clear: we aim to positively impact lives every day! Joining Trinity means becoming part of a purpose-driven team that values innovation, collaboration, and excellence. Join our dedicated team as an On-Call Driver and be part of an organization that positively impacts lives every day! Work Location: Must reside within 30 minutes of 7150 Madison Ave W. Golden Valley, MN 55427. Schedule: Part-time, On-call availability required. 24hr Shift - 0600-0600 - Fri, Sat and Sun. Flexibility is a plus. How You Will Be Rewarded as an On-Call Driver Compensation: Competitive pay, $23.00 per hour, plus a $2.00 overnight shift differential. Benefits: Medical (Cigna), Dental, Vision, 401k (5% match w/immediate vesting), HSA & FSA, employer paid Life & AD&D benefits Sick Time: Employer paid sick time Key Responsibilities of an On-Call Driver Provide professional ground transportation for surgical teams, specimens, and critical medical equipment Ensure timely pick-ups and deliveries while maintaining exceptional customer service Adhere to all traffic laws and TAM operational procedures Perform vehicle safety checks and fleet maintenance tasks Maintain constant communication with logistics coordinators and respond to dispatch calls within 10 minutes Handle medical specimens and sensitive cargo with utmost care and precision Qualifications & Skills of an On-Call Driver High School Diploma/GED required Valid driver’s license with a clean 39-month driving record 2+ years of driving experience EVOC is a PLUS Excellent customer service and relationship building skills Experience in medical transport, logistics, or professional driving a plus Strong problem-solving and decision-making skills Ability to lift up to 50 lbs and sit for extended periods Reliable cell phone access and availability for on-call shifts Why Join Trinity Medical Solutions? Purpose-Driven Work: Directly contribute to life-saving initiatives Career Growth: Gain experience in the medical transport and logistics industry Comprehensive Benefits: Competitive compensation and support for professional growth Collaborative Culture: Join a dedicated team committed to excellence and innovation At Trinity Medical Solutions, you will find more than just a job, you will find a career filled with purpose, growth, and a community dedicated to making a difference. If you're looking for an opportunity to make a meaningful impact while enjoying a rewarding career, apply today! Trinity Medical Solutions is an Equal Opportunity Employer. We are committed to providing an inclusive and diverse workplace, where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.", "summaryDescription" : "On-Call Driver at Trinity Air Medical. Respond to medical emergencies. Provide critical care", "postedDate" : "2026-06-16T01:21:47.208", "createdAt" : "2026-06-16T01:21:47.208", "lastUpdated" : "2026-06-16T11:57:09.605", "ingestTimestamp" : "2026-06-16T01:21:47.208", "mongoId" : "6a308675f292fd229c080871", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical emergencies", "Critical care", "Patient transport", "Paramedic certification", "BLS certification", "ACLS certification", "PALS certification" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cbf74d8ee00a091b219", "title" : "Administrative and Customer Support Specialist", "company" : "HealtheConnections", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 62500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Syracuse ", "locations" : [ "Syracuse" ], "timestamp" : "2026-06-15T09:41:31.881", "fingerprint" : "68efb734d64390993858c498d24c3c2ed8f743f7c17ed0ea8814721fbc7cd9e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.healtheconnections.org/jobs/?gh_jid=5257248008", "externalId" : "5257248008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Syracuse", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0481221,-76.1474244" } ], "locationText" : "Syracuse, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "CRM, Ticketing platforms, Customer support platforms", "professionalSkills" : [ "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives" ], "hardSkillsList" : [ "Troubleshooting", "System documentation" ], "softSkillsList" : [ "Critical thinking", "Flexibility", "Adaptability" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "System documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Flexibility" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Serve as primary point of contact, Handle customer inquiries, Handle service requests, Handle support issues, Deliver exceptional customer experience, Be subject matter expert, Troubleshoot complex issues, Resolve complex issues, Ensure timely follow-up, Ensure timely resolution, Support categorization of tickets, Support triage of tickets, Support escalation of tickets, Support management of tickets, Maintain accurate customer records, Maintain user accounts, Maintain system documentation, Support customer onboarding, Support credentialing, Support compliance, Support customer experience initiatives", "teamCollaboration" : "Work closely with customers; Work closely with team members; Collaborative team environment", "domainKnowledge" : "Health information exchange; Health IT; Healthcare administration", "domainList" : [ "health-information-exchange", "health-it", "healthcare-administration" ], "domainSpecificKnowledge" : [ "Health information exchange", "Health IT", "Healthcare administration" ], "toolProficiency" : [ "CRM", "Ticketing systems", "Business systems" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "System documentation", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Root cause analysis", "qualificationsBasic" : "5+ years customer service, 5+ years customer support, 5+ years client services, Experience with CRM, Experience with ticketing platforms, Experience with customer support platforms, Excellent written communication, Excellent verbal communication, Analytical abilities, Problem-solving abilities, Technical aptitude, Ability to learn applications, Ability to learn systems, Ability to work under pressure, Ability to meet deadlines, Ability to ensure accuracy, Proven ability to follow procedures, Experience working independently, Experience working collaboratively", "qualificationsPreferred" : "Associate's degree in Business, Associate's degree in Communications, Associate's degree in Healthcare Administration, Associate's degree in Information Technology, Equivalent experience strongly preferred, Experience in healthcare, Experience in health information exchange, Experience in health IT, Experience in medical administration, Experience in technical support", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who: HealtheConnections, a respected national leader in providing health information exchange (HIE) services for 26 counties of NYS. What: Hiring an experienced, customer-focused professional to provide advanced support and operational leadership through troubleshooting, workflow oversight, training support, special project execution, and more across HealtheConnections’ technology services. About the Job: In this role, you will use your experience and critical thinking skills to work closely with customers to understand their needs, provide guidance on our systems and services, manage important processes, and serve as a trusted resource. This team supports one of the largest and most multi-faceted health information exchanges in the country and serves as a key resource for both customers and internal teams. Administrative and Customer Support Specialists have varied responsibilities. You will work closely with customers and team members to ensure a high-quality customer experience while supporting onboarding, compliance, customer service operations, and continuous improvement initiatives. Primary Responsibilities: Serve as a primary point of contact for customer inquiries, service requests, and support issues, delivering an exceptional customer experience through phone, email, and tickets Be a subject matter expert for Customer Services processes and how HealtheConnections’ services work. Troubleshoot and resolve complex customer issues while ensuring timely follow-up and resolution. Support the categorization, triage, escalation, and management of customer support tickets using our CRM and other business systems Maintain accurate customer records, user accounts, and system documentation. Support customer onboarding, credentialing, compliance, and customer experience initiatives. Experience Needed: Please send us a cover letter with your application. 5+ years of customer service, customer support, client services, or related experience. Experience with CRM, ticketing, or customer support platforms. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Strong technical aptitude and ability to quickly learn new applications and systems. Ability to work under pressure, meet deadlines, and ensure accuracy. Proven ability to follow established procedures. Experience working independently and collaboratively within a team environment. Experience in healthcare, health information exchange, health IT, medical administration, or a technical support environment is a strong plus. Associate's or higher degree in Business, Communications, Healthcare Administration, Information Technology, or equivalent experience strongly preferred Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. You’re a great fit for us if you’re good at… Methodical, detail-oriented tasks Being flexible and adaptable to shifting priorities Following procedures carefully Helping someone get to the root of a problem We’re a great fit for you if you’re looking for… A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They’re smart, supportive, passionate, and among the best in the business. A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage. Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more. Work that makes a difference in your community. We’re proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State. We like to say that we’re “casually competent” – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do has made a positive impact on our community. $48,000-$62,500 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.", "summaryDescription" : "Administrative and Customer Support Specialist at HealtheConnections. Skills: Customer support, Customer relationships, Customer retention, Customer satisfaction. Serve as primary point of contact. Handle customer inquiries", "postedDate" : "2026-06-14T03:28:34.645", "createdAt" : "2026-06-14T03:28:34.645", "lastUpdated" : "2026-06-15T09:41:31.881", "ingestTimestamp" : "2026-06-14T03:28:34.645", "mongoId" : "6a2c6cbf74d8ee00a091b219", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Troubleshooting", "System documentation", "Critical thinking", "Flexibility", "Adaptability", "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction", "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives", "Health information exchange", "Health IT", "Healthcare administration", "CRM", "Ticketing systems", "Business systems" ], "skillCount" : 23, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055f1f292fd229cf23389", "title" : "Support and Data Operations Associate (Fixed-term)", "company" : "Foursquare", "industry" : "Finance", "salary" : { "min" : 1000000.0, "max" : 1500000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Support and Data Operations Associate in Belgrade, Serbia, adjusted for the technology industry and company size." }, "location" : "Serbia", "locations" : [ "Serbia" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T08:56:17.647", "fingerprint" : "aaf5559b6dd261874f5f77a1afd61a6fd75d245824898322671fec42e45798b8", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/foursquare/b98303fd-481a-4f08-9feb-451f7c9b179e/application", "externalId" : "b98303fd-481a-4f08-9feb-451f7c9b179e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belgrade", "country" : "Serbia", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "44.8153318,20.4456588" } ], "locationText" : "Belgrade, Serbia", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Metabase, Superset, Qlik, MicroStrategy, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, S3, Glue, SageMaker, Athena, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "toolProficiency" : [ "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "qualificationsBasic" : "SQL proficiency, 5+ years of experience", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Foursquare Foursquare is the leading independent location technology and data cloud platform, helping businesses connect the digital and physical worlds with precision and purpose. Our products power everything from market analytics to targeted experiences, relied on by some of the world’s most iconic brands. But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact – both in the products we ship and the way we show up for each other. Great outcomes come from strong collaboration and shared ownership, and we believe growth happens through real challenges – whether that’s leveling up a skill, tackling unfamiliar problems, or pushing a project forward in a new way. If you're excited by cutting-edge tech and a culture that values both autonomy and teamwork, you’ll thrive here. About the Position Foursquare is looking for a Support and Data Operations Associate to join our team in our Belgrade office; on a hybrid schedule of Tuesday, Wednesday, Thursday in office. We are looking for an inquisitive, adaptable, and highly motivated Data Support Associate to join our team. In this role, you will be primarily focused on executing web crawls, manipulating data, and utilizing internal pipeline tools to ensure data quality and availability. This is an internally focused, highly technical role where persistence, vigilance, and the ability to learn and iterate quickly are essential. If you enjoy solving technical puzzles, building and maintaining data flows, and continuously learning new skills, we want you on our team! Please note that this is a fixed-term position for an initial period of one year, with the possibility of extension. In this role, you’ll - Web Crawling & Extraction: Execute and manage web crawling initiatives, extracting data, and adapting quickly when target site structures change. - Data Manipulation & Pipelines: Utilize internal tools to perform data cleanup, matching, and transformations to ensure high data quality and reliability. - Technical Troubleshooting: Be vigilant in monitoring data pipelines; investigate issues, read and interpret log files, implement workarounds, and escalate complex technical problems. - Continuous Improvement: Learn and adapt to new internal tools and technical processes rapidly, iterating on existing workflows to improve efficiency. - Documentation: Create and maintain technical process documentation and how-to guides to empower internal teams What you’ll need - Proficient level of written and verbal English - 1+ years of experience working in data-oriented customer operations, technical support, analytics, or similar roles. - Proficiency in Python or Scala, with strong SQL skills. - Proficiency in Regular Expressions (Regex) for pattern matching, data extraction, validation, and web content processing. - Familiarity with data analysis tools and libraries (e.g., PySpark, pandas), web crawling concepts and execution. - General technical troubleshooting skills: ability to read/interpret/transform log files, comfort navigating command-line interfaces (CLI) and APIs, and a strong capacity for independent research. - Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply! Benefits and Perks - 25 days of paid vacation – take the time you need to rest and recharge - Private medical insurance – comprehensive coverage for you and your family - FitPass – flexible access to gyms, wellness classes, and sports facilities across Serbia - Hybrid work schedule – in-person collaboration Tuesday–Thursday, with company-paid lunch on office days - Growth Investment Program – funding and resources to support your personal and professional development - Tech setup – we’ll provide a company laptop and the essentials to help you get up and running smoothly Things to Know Foursquare is proud to foster an inclusive environment, free from discrimination. We believe that building the best products starts with bringing together diverse perspectives and backgrounds — it’s how we create better experiences for both our users and our team. We value every voice, and we encourage you to be part of building a company and products we love. Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Foursquare Privacy Policy https://location.foursquare.com/legal/privacy-center/applicant/", "summaryDescription" : "Support and Data Operations Associate (Fixed-term) at Foursquare. Skills: Data science, Data engineering, Machine learning, Business intelligence", "createdAt" : "2026-06-16T00:29:26.610", "lastUpdated" : "2026-06-16T08:56:17.647", "ingestTimestamp" : "2026-06-16T00:29:26.610", "mongoId" : "6a3055f1f292fd229cf23389", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Data science", "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "skillCount" : 60, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30675bf292fd229cfbc0c1", "title" : "Current Intelligence and Operations Support Analyst 2", "company" : "Mobius", "salary" : { "min" : 105000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior, Mid-level Current Intelligence and Operations Support Analyst 2 in Fort Belvoir, United States, adjusted for government industry and company size." }, "location" : "Fort Belvoir, Virginia, United States", "locations" : [ "Fort Belvoir", "Virginia", "United States" ], "timestamp" : "2026-06-16T07:36:38.581", "fingerprint" : "204276798df96d65768dedd02ebb60b8286486eeb8c72469809de10a717a07f6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://mobius-llc.com/careers?gh_jid=5165263007", "externalId" : "5165263007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Belvoir", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.7107970,-77.1436907" } ], "locationText" : "Fort Belvoir, Virginia, United States", "experienceMinYears" : 6, "experienceMaxYears" : 10, "experienceLevel" : "Mid", "rawDescription" : "Mobius is an award winning, Small Business Administration (SBA) certified Historically Underutilized Business Zone (HUBZone) company and certified Woman-Owned Small Business (WOSB) providing engineering, analytical, and programmatic expertise to the Federal Government and commercial customers. Our mission is to provide innovative advanced technology solutions to customers facing issues of national and global significance. We strive to be admired for excellent people, fair and honest partnership, innovative problem solving, and exceptional performance. Come join our team! Mobius is seeking a Current Intelligence and Operations Support Analyst 2. In this role you will provide support to the MDA Executives, Program Elements, and other Agency two letter organizations, which includes meetings, one-on-one discussions, briefings and other daily interactions with senior leaders, Program Elements, and other MDA two letter organizations, preparation and delivery of daily intelligence products to include an SCI-level Daily Read Book, interacting with senior IC leaders and analysts to coordinate and acquire information and then provide quick or immediate responses to queries from senior leadership, and responding to requests for information (RFIs), and supporting the development of all Intelligence Division Current Intelligence products. This position is located at Ft Belvoir, VA. Duties of a Current Intelligence and Operations Support Analyst 2 may include: Perform technical intelligence analyses Develop and deliver special studies, briefings, papers, executive correspondence, and reports Interact with IC senior leaders and analysts to acquire the intelligence required to respond to RFIs and inquiries from across MDA Research, write, and publish daily, weekly, and monthly current intelligence products for distribution to MDA customers Identify and post relevant content to the Missile Intelligence Secure Link (MISL) portal site Produce ad hoc threat topic intelligence documents such as reports, white papers, technical data, briefings, and assessments Plan and organize meetings, conferences and symposia, as directed by Intelligence Division Government staff Qualifications 6-10 years’ experience in intelligence analysis Can execute analytical tasks, utilizing both analytical techniques, and processes Able to develop and/or utilize analytic tools, techniques, and processes for technical and/or administrative support activities Can work independently and/or leads teams to analyze and resolve problems Can apply oral and written communication skills Must be able to provide daily supervision and direction to support teams Degree in relevant fields such as history, political science, sociology, or another social science field Education Degree in relevant fields such as history, political science, sociology, or another social science field Clearance Active Top Secret clearance with SCI eligibility Mobius Benefits: Mobius offers a stable work environment, a competitive salary, and a comprehensive benefits package, which includes medical, dental and vision plans, 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Paid Leave and much more. Mobius is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.", "summaryDescription" : "Current Intelligence and Operations Support Analyst 2 at Mobius", "postedDate" : "2026-06-15T23:25:01.552", "createdAt" : "2026-06-15T23:25:01.552", "lastUpdated" : "2026-06-16T07:36:38.581", "ingestTimestamp" : "2026-06-15T23:25:01.552", "mongoId" : "6a30675bf292fd229cfbc0c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 145000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57774d8ee00a09b6a31", "title" : "Mobile Crisis Responder (Pool/PRN)", "company" : "Connections Health Solutions", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Mobile Crisis Responder in Harrisburg, United States, adjusted for the healthcare industry." }, "location" : "Harrisburg, Pennsylvania, United States", "locations" : [ "Harrisburg", "Pennsylvania", "United States" ], "timestamp" : "2026-06-15T22:14:48.170", "fingerprint" : "0e5a13b3c124ad5698d3a08e1a4481c8a7db28dc5e2bf0953b74fc808b326fa7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/connectionshealthsolutions/jobs/4242965009", "externalId" : "4242965009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Harrisburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2663107,-76.8861122" } ], "locationText" : "Harrisburg, Pennsylvania, United States", "rawDescription" : "We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. Earn More with Shift Differentials Maximize your earnings with additional hourly pay: +$2/hr -> Monday-Thursday Nights +$3/hr -> Friday-Sunday Nights +$2/hr -> Saturday-Sunday Days What You'll Do: The Mobile Crisis Responder works as a member of a community based mobile crisis response team providing mental health assessment to a wide variety of individuals who are experiencing a mental health crisis in a variety of settings, as well as ensuring follow up care. The candidate is required to work in tandem with a Mobile Crisis Therapist, and very closely with local law enforcement in the prevention of detention by law enforcement, inappropriate use of emergency services, and psychiatric hospitalization. The candidate is required to collaborate with community agencies for supportive care. Mobile Crisis Responders will provide crisis stabilization services to a variety of individuals in a variety of settings. Knowledge and ability to assess availability of and make appropriate referral to community resources, to interact in a professional manner with a number of professional and consumer groups, often in stressful circumstances, and to prioritize and to respond appropriately to simultaneous demands is essential. Assess mental status, risk, and clinical needs of person in distress using independent determinations that could have significant ramifications and excellent verbal and written communication skills Provides assistance to and collaborates with law enforcement on mental health related calls through the gathering of relevant collateral information, providing of resources to individuals and families, and coordination with community providers Provides a variety of crisis intervention and prevention services in community settings, including jails, hospitals, and private settings. Services will include crisis counseling and case management, consultation, transportation, and documentation of all services provided Maintains current knowledge of community resources for individuals and families Provides follow-up and coordination of care for individuals in distress May provide testify in court in civil commitment cases Performs all other duties as assigned What You'll Bring: Certified as a Certified Recovery Specialist with the Pennsylvania Certification Board and maintains registration throughout employment High School diploma or equivalent 0-2 years of experience Must possess a valid driver’s license and be insurable under company policy Must have valid certification or complete training of the following: First Aid and CPR De-escalation Training The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment Must be able to pass the following background checks Child Abuse Clearance FBI Criminal Background Check Pennsylvania State Police Criminal Record Check It would be great if you had: Additional Certification as a Certified Peer Specialist with the Pennsylvania Certification Board Experience with mental health crises Experience working in behavioral health What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan Connections Health Solutions is proud to be a Second Chance Employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.", "summaryDescription" : "Mobile Crisis Responder (Pool/PRN) at Connections Health Solutions", "postedDate" : "2026-06-14T20:09:37.032", "createdAt" : "2026-06-14T20:09:37.032", "lastUpdated" : "2026-06-15T22:14:48.170", "ingestTimestamp" : "2026-06-14T20:09:37.032", "mongoId" : "6a2ca57774d8ee00a09b6a31", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306aaef292fd229cfcd64b", "title" : "Facilities and Services Technician (Fixed Term to December 2026)", "company" : "Weta Workshop", "industry" : "Design", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Facilities and Services Technician in Wellington, New Zealand, adjusted for the media industry." }, "location" : "Wellington, Wellington Region, New Zealand", "locations" : [ "Wellington", "Wellington Region", "New Zealand" ], "timestamp" : "2026-06-16T11:02:07.697", "fingerprint" : "068636e8187a16de2c4047b065153a465e534b10fd9ea19ff8487c339557d2e9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WetaWorkshop/744000132084039-facilities-and-services-technician-fixed-term-to-december-2026-", "externalId" : "744000132084039", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wellington", "state" : "Wellington Region", "country" : "New Zealand", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-41.2887953,174.7772114" } ], "locationText" : "Wellington, Wellington Region, New Zealand", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Metal fabrication", "Engineering", "Carpentry" ], "hardSkills" : [ { "name" : "Metal fabrication", "level" : "intermediate" }, { "name" : "Engineering", "level" : "intermediate" }, { "name" : "Carpentry", "level" : "intermediate" } ], "majorSkills" : "Facilities maintenance, Repair, Supplies management", "majorSkillsList" : [ "Facilities maintenance", "Repair", "Supplies management" ], "coreResponsibilities" : "Service and repair facilities, Relocate furniture and items, Facilitate external providers, Decorate rooms, Manage supplies, Manage jobs via ticketing system, Maintain facilities to high standard", "domainKnowledge" : "Creative design facility; Manufacturing facility", "domainList" : [ "creative-design-facility", "manufacturing-facility" ], "domainSpecificKnowledge" : [ "Creative design facility", "Manufacturing facility" ], "toolProficiency" : [ "Ticketing system" ], "problemSolvingSkills" : "Troubleshooting; Minor repairs", "specialRequirements" : "Occasional weekend work, Ministry of Justice check", "qualificationsBasic" : "Driver's license", "qualificationsPreferred" : "Forklift certification, Working at Heights training, Scissor lift experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re Wētā Workshop - an award-winning creative design and manufacturing facility based in Wellington, New Zealand — where artists, makers, and storytellers bring imaginary worlds to life. From creatures to costumes, props to miniatures, tours, and entire immersive experiences, we turn ideas into reality. Our Facilities Team make sure our workplace environment is set up to help our crew achieve what they need to achieve – thorough managing premises, security, cleaning, non-IT equipment, furniture, maintenance, health and safety … and more. We’re looking for an additional Facilities and Services Technician to join us on a fixed-term through to mid-December, assisting the team to maintain Weta Workshop facilities to a very high standard. Here’s what will you be doing day to day: * Servicing and maintenance including troubleshooting and minor repairs * Helping relocate furniture and items in storage * Helping facilitate external providers and contractors * Decorating of rooms * Supplies management * Managing your time and jobs through our ticketing system It’s a busy role, and we’re looking for someone who is naturally proactive. You’ll need to be a confident communicator – in person and via email – and be comfortable using our ticketing system (training provided of course). You’ll be physically fit, resilient (things change a lot around here), have a wide range of practical skills and be keen to get stuck in. We’re happy to tailor some of the tasks to your skillset, so tell us if you have experience in metal fabrication, engineering, carpentry etc. A drivers license is a must, and it will be a bonus if you’re certified to drive a forklift (but not essential). If you’ve been trained in Working at Heights and have experience with scissor lifts that’s another nice-to-have. It’s a Monday to Friday role, but we are looking for flexibility for occasional weekend work (with time in lieu in return) You can find out more in our [job description here](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/653b0bdcc5e1655d6a67e976/0d101964-1473-4de8-a362-96d18bc3afb5?r=s3-eu-central-1), or reach out to [recruitment@wetaworkshop.co.nz](mailto:recruitment@wetaworkshop.co.nz) with any questions. If you’re keen, then please apply – we’re looking for someone to start ASAP. ## Additional Information If we can do anything to accommodate you during the recruitment or interview process, please let us know. Successful candidates will need to undergo a Ministry of Justice check as part of our application process.", "summaryDescription" : "Facilities and Services Technician (Fixed Term to December 2026) at Weta Workshop. Skills: Facilities maintenance, Repair, Supplies management. Service and repair facilities. 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We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences. Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future. Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security. The targeted hiring range for this full-time position is $38,800-$50,500 depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process. This role is fully remote and operates within U.S. Central Time (CT) business hours, giving you the flexibility to work from any state where the company is authorized to conduct business and employ workers. At Red Wing, regardless of working in roles that are fully remote, onsite, or hybrid, what matters most is working together, staying connected, and putting care into everything we do. In this role, you will deliver exceptional customer service to our retail partners and consumers. You will serve as a cornerstone in handling basic customer inquiries and routine issues, ensuring prompt resolution, as well as focus on delivering standard assistance while promptly escalating more complex issues to appropriate levels. This roll plays a vital part in fostering a positive customer experience through clear communication and adherence to established procedures. What you would do on a typical day: * Deliver an exceptional \"WOW\" experience to our consumers through friendly, knowledgeable customer service that consistently exceeds their expectations. * Assist customers promptly and effectively with inquiries, concerns, and requests to ensure their satisfaction. * Ensure the accurate and efficient management and processing of customer orders to streamline the purchasing experience. * Resolve customer complaints and issues efficiently, demonstrating a commitment to resolving issues promptly and effectively. * Demonstrate comprehensive product knowledge to provide expert assistance and guidance to customers. * Maintain professionalism in all communications to uphold positive interactions and relationships with customers. * Engage with customers proactively across various communication channels to provide seamless support. * Document and meticulously track all customer interactions within the support system to ensure comprehensive follow-up and resolution. * Coordinate routing activities and efficiently escalate complex issues to the level 2 support team for specialized attention and resolution. ## Qualifications * Associate's degree (A.A.) or equivalent from a two-year college or technical school, or an equivalent mix of education and experience. * Prior experience in customer service is required. What We're Looking For: * A passion for delivering exceptional customer service. * Strong communication skills, with the ability to actively listen and connect with others. * Comfortable using tools like Microsoft Word, Excel, Outlook, Internet and Salesforce. * Accurate and fast data entry skills (10-key proficiency is a plus!). * Basic problem-solving skills to tackle routine issues. * Ability to switch between different software applications smoothly. * A patient, empathetic approach to handling customer inquiries. * Flexibility to follow procedures while adapting to different customer needs and situation ## Additional Information Red Wing Shoes is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact [rwsc.recruitment@redwingshoes.com](mailto:rwsc.recruitment@redwingshoes.com) or call 651-388-8211. Please view Equal Employment Opportunity Posters provided by OFCCP at [https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm](https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.dol.gov%2Fofccp%2Fregs%2Fcompliance%2Fposters%2Fofccpost.htm&data=05%7C01%7CKrissy.Owens%40redwingshoes.com%7C268bcb17abee43f2694808da2301a377%7C9ce83773ccc5486db7a875038586fb71%7C0%7C0%7C637860787544723257%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=q5mf8qnLO85HaOYwzVrXiv16BSVj1No4lhQ9Cxu1XmM%3D&reserved=0) All offers of employment are contingent on satisfactory results of a background check. Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. 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You will do it in a highly international environment and in a supportive culture where effort counts. **Make a very, very, very good career move.** Time for a change? We think so too. It’s why at Intrum, every day is dedicated to making a difference. For our clients. For their customers. For the society we all share. And for the careers and ambitions of everyone who joins us. We’re looking for **Customer Support Representatives** who truly reflect our values—people who approach every interaction with empathy, integrity, and a commitment to doing what’s right for the customer. In this role, you’ll support customers who are looking for clarity, reassurance, and helpful guidance, and your ability to listen with patience and respond with care will make a meaningful difference. You don’t need previous call centre experience—we understand that strong customer service skills can be gained across many different industries. What matters most is your friendly approach and ability to communicate confidently and effectively. **What you’ll do:** * Day to day you will speak with customers who could be experiencing financial difficulty about their financial situation and provide tailored solutions, such as an affordable repayment plan. * Make and receive calls to/from Customers, managing a variety of customer accounts such as car finance, bank accounts, credit cards, loans, catalogues, mortgages and mobile phone and investigating the detail in regard to customers debt. * Provide personalised and customer focused service by being transparent and delivering tailored solutions for each customer to reduce overall customer debt. * Responsible for ensuring the delivery and compliance with all outcomes and activities held within the Consumer Duty regulation, driving fair outcomes for customers * **Work 40 hours per week. You will be scheduled for a range of shifts during our operating hours: Our current operating hours are Monday to Friday from 08:00 to 19.00, and Saturdays from 08:00 to 14:00. Shift patterns and rotations will vary depending on the campaign you are assigned to.** * **Easily commute to our Glasgow office, this role is hybrid working in this location. You will be office based for the duration of your induction (Circa 8 weeks) and for a period of time after. Which gives you time to build relationships with the team and gain confidence in your role before remote working. So, expect to be office based after your induction initially for a few months, we will discuss individually with you when you are confident to commence hybrid working.** **What we 're looking for:** * Fantastic with people after all you will be our first point of contact for our customers and play a key role in providing the help, support and empathy needed to achieve the best outcome. * Positive attitude, self-motivated, enthusiastic individuals, who are ready to make a real difference. * Customer Service experience, whether that's face to face or in a call centre environment. We're interested in your excellent communication skills and ability to help customers. * Enjoy making decisions and connecting with people from all walks of life. * Able to use different systems, accurately reflecting conversations, and the outcome. * Able to deal with sensitive/challenging conversations along with complaints and have the resilience to bounce back from them. * Good numeracy and English literacy skills to help break down some of the complexities around financial products and solutions so you can communicate clearly with customers. **Interested? We thought you would be! But there’s more!** **What we offer** : At Intrum we offer not only a challenging and rewarding career but also: * **Lifestyle** : **Competitive starting base salary of £28,163.20****with OTE up to £32,387.68 (bonus paid monthly, subject to performance).** 33 days holiday including bank holidays, with the ability to buy more/sell back. You can participate in gadget schemes. Access to a contributory workplace pension scheme. An extra day to celebrate your birthday. Fantastic hybrid work pattern where you can work a mixture of home and office. **Opportunities to grow** : Structured and continuous training, weekly coaching for your personal development/progression, and employee recognition programmes to help you grow in your career. * **Health** : Access to private medical insurance, life assurance, and more. * **Wellbeing** : Discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme. Sociable working hours breakfast and snacks provided in the office. * **Supportive, open and value-driven culture** : Ethics. Dedication. Solutions. Empathy. Our values aren’t just words hanging in the reception. They guide us all on a daily basis. It’s what makes our culture inclusively open, inspiringly supportive and rich in diverse perspectives. It’s why Intrum is a natural home for people ready to make a difference. And it’s why people like you recognise this is the place to do just that. **What to expect at our Virtual Hiring Event** We like to keep things simple, while at the same time ensuring the fit is right for you. * At our hiring event, you’ll get to learn more about us as a business and get to meet one of the recruitment team. * We’ll complete a short telephone interview with you to learn more about you and what skills and experience you have. We’ll also cover some more details about the role and hours. * If successful at this stage, you will then be booked for a video interview with one of our Team Managers for a competency-based interview. * We will then be back in contact with you, usually within 24 hours, to gather your thoughts and provide feedback. Successful applicants can also expect to receive a job offer at this stage. **About Intrum** : **Enabling financial health for people, businesses, and society.** Intrum is Europe’s leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability. With a strong presence across 20 markets, we combine local expertise with global reach to drive sustainable financial solutions. With 9,000 dedicated employees, we work every day to create sustainable financial solutions. At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth. **At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.** **If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact Intrum Talent Acquisition team via[recruitmentuk@intrum.co.uk](mailto:recruitmentuk@intrum.co.uk) ****as soon as possible before the closing date to discuss your needs.** We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening. You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances, and any outstanding debt will be considered on a case-by-case basis. **How to apply:** If this role feels like the right fit and you’re ready to take the next step, simply submit your English CV using the “Apply” button. Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!", "summaryDescription" : "Call Centre - Customer Support Representative (VQ326G) at Intrum. Skills: Customer support, Financial solutions. Speak with customers about financial situation. Provide tailored solutions", "postedDate" : "2026-06-13T21:54:11.617", "createdAt" : "2026-06-14T21:54:11.606", "lastUpdated" : "2026-06-15T22:40:44.481", "ingestTimestamp" : "2026-06-14T21:54:11.606", "mongoId" : "6a2d6a4674d8ee00a0bd6890", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://intrum.wd3.myworkdayjobs.com/External/job/Glasgow/Call-Centre---Customer-Support-Representative--VQ326G-_R9762-1", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Financial product knowledge", "Customer support", "Financial solutions", "Customer service", "Financial difficulty", "Consumer Duty regulation", "Financial products" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.97 }, { "id" : "6a307f1ff292fd229c0556cd", "title" : "Data Center Technician, Deployment and Support, Public Sector", "industry" : "Government", "salary" : { "min" : 70000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Data Center Technician in Thornton, United States, adjusted for the technology industry and full-time employment." }, "location" : "[Thornton, CO, USA, [12396 Grant St, Thornton, CO 80241, USA], Thornton, 80241, CO, US]", "locations" : [ "[Thornton, CO, USA, [12396 Grant St, Thornton, CO 80241, USA], Thornton, 80241, CO, US]" ], "certifications" : [ "CompTIA A+" ], "timestamp" : "2026-06-16T13:54:09.956", "fingerprint" : "e7479b541bf048023a1a68147fd7a1d960043ad3922d38e67e4966f5052fe179", "source" : "google", "language" : "en", "externalId" : "140380684001649350", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Thornton", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.8695516,-104.9851810" } ], "locationText" : "Thornton, Colorado, United States", "technicalSkills" : "Windows Server, Linux, Networking, Hardware troubleshooting, Virtualization", "hardSkillsList" : [ "Hardware installation", "Cable management", "Rack and stack" ], "hardSkills" : [ { "name" : "Hardware installation", "level" : "intermediate" }, { "name" : "Cable management", "level" : "intermediate" }, { "name" : "Rack and stack", "level" : "intermediate" } ], "majorSkills" : "Data center operations, Hardware support", "majorSkillsList" : [ "Data center operations", "Hardware support" ], "coreResponsibilities" : "Install and configure servers, Perform hardware maintenance, Troubleshoot hardware issues, Manage data center infrastructure, Maintain accurate inventory, Respond to incidents, Follow safety procedures", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Data center operations; Public sector IT", "domainList" : [ "data-center-operations", "public-sector-it" ], "domainSpecificKnowledge" : [ "Data center operations", "Public sector IT" ], "toolProficiency" : [ "Ticketing systems" ], "documentationSkills" : "Technical documentation", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Physical lifting", "qualificationsBasic" : "5+ years experience, Associate's degree", "qualificationsPreferred" : "Bachelor's degree", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Data Center Technician, Deployment and Support, Public Sector. Skills: Data center operations, Hardware support. Install and configure servers. Perform hardware maintenance", "postedDate" : "2026-06-16T01:52:20.705", "createdAt" : "2026-06-16T01:52:20.705", "lastUpdated" : "2026-06-16T13:54:09.956", "ingestTimestamp" : "2026-06-16T01:52:20.705", "mongoId" : "6a307f1ff292fd229c0556cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Hardware installation", "Cable management", "Rack and stack", "Data center operations", "Hardware support", "Public sector IT", "CompTIA A+", "Ticketing systems" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2ca49274d8ee00a09b2624", "title" : "Social Worker - Adult, Care and Support Team", "company" : "Liquid Personnel", "industry" : "Government", "salary" : { "min" : 34000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Social Worker in Cornwall, United Kingdom, adjusted for the Healthcare industry and full-time onsite employment." }, "location" : "57 Spring Gardens, Manchester, M2 2BY", "locations" : [ "57 Spring Gardens", "Manchester", "M2 2BY" ], "certifications" : [ "Social Work England registration" ], "timestamp" : "2026-06-16T02:22:34.940", "fingerprint" : "58d9e1446df80a3de63f47325588861a4c657d3d0162092728d0a714ab4fd811", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/liquidpersonnel/jobs/7769390003", "externalId" : "7769390003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "United Kingdom", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Care planning", "Case management" ], "hardSkillsList" : [ "Assessment skills", "Analytical skills" ], "hardSkills" : [ { "name" : "Assessment skills", "level" : "intermediate" }, { "name" : "Analytical skills", "level" : "intermediate" } ], "majorSkills" : "Adult Social Care, Safeguarding, Care Act 2014", "majorSkillsList" : [ "Adult Social Care", "Safeguarding", "Care Act 2014" ], "coreResponsibilities" : "Undertake Care Act 2014 assessments, Undertake reviews, Complete Safeguarding Enquiries, Manage Safeguarding Enquiries, Develop care plans, Implement care plans, Support individuals, Promote independence, Prevent escalation of need, Carry out Community DoLS work, Manage varied caseload, Manage complex cases, Manage high-risk cases, Maintain case records", "teamCollaboration" : "Multi-disciplinary teams; Health professionals; Partner agencies", "domainKnowledge" : "Adult Social Care; Statutory duties; Safeguarding processes; Care Act 2014; Community DoLS; Legislation; Policy frameworks", "domainList" : [ "adult-social-care", "statutory-duties", "safeguarding-processes", "care-act-2014", "community-dols", "legislation", "policy-frameworks" ], "domainSpecificKnowledge" : [ "Adult Social Care", "Statutory duties", "Safeguarding processes", "Care Act 2014", "Community DoLS", "Legislation", "Policy frameworks" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Case records", "continuousLearning" : "CPD portal", "problemSolvingSkills" : "Assessment; Analytical skills", "outcomesObjectives" : "Deliver high-quality services; Promote independence; Ensure safety; Promote wellbeing", "qualificationsBasic" : "Professional Qualification in Social Work, Registered with Social Work England, Experience in Adult Social Care, Experience completing Safeguarding Enquiries, Experience undertaking Care Act assessments, Experience with care planning, Experience with reviews, Practical experience with Community DoLS, Ability to manage complex caseload", "qualificationsPreferred" : "MA, BA, BSc in Social Work, Diploma in Social Work, CQSW", "workSiteFlexibility" : "Flexible", "rawDescription" : "Liquid Personnel is recruiting Adult Social Worker for its client's Adult, Care and Support Team in Cornwall. This is a dynamic role within Adult Social Care, requiring a confident practitioner with a strong understanding of statutory duties, safeguarding processes, and care planning. The successful candidate will play a key role in delivering high-quality, person-centred services, supporting adults with varying levels of need while promoting independence, safety, and wellbeing within the community. What will your responsibilities be? Undertaking Care Act 2014 needs assessments and reviews in line with statutory requirements. Completing and managing Safeguarding Enquiries (Section 42), ensuring timely and proportionate responses to risk. Developing and implementing person-centred care and support plans. Supporting individuals through community-based interventions, promoting independence and preventing escalation of need. Carrying out Community DoLS work in line with legislation and best practice. Managing a varied caseload, including complex and high-risk cases. Working collaboratively with multi-disciplinary teams, including health professionals and partner agencies. Maintaining accurate, timely, and high-quality case records in line with organisational standards. Applying strong professional judgement within legal and policy frameworks. Qualifications & Experience: To be successful in this role you must have, • Professional Qualification: MA, BA, BSc in Social Work, Diploma in Social Work, or CQSW. • Registration: Must be registered with Social Work England. • Experience: Strong experience within Adult Social Care. Demonstrable experience completing Safeguarding Enquiries. Experience undertaking Care Act assessments, care planning, and reviews. Practical experience working with Community DoLS. Ability to manage a complex caseload effectively. • Knowledge: Sound knowledge of all aspects of Adult Social Work practice. Strong understanding of relevant legislation, including the Care Act 2014 and safeguarding responsibilities. • Skills: Excellent assessment and analytical skills. Strong written and verbal communication abilities. Ability to work independently and within a team environment. Good organisational and time management skills. Why Liquid Personnel? Free DBS and compliance service Twice weekly payroll and ‘Faster Pay’ service, getting you paid more quickly Access to exclusive roles that aren’t available from other agencies Free access to Liquid’s exclusive social work training and CPD portal Your own dedicated consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK “Refer a Friend” bonus – get £500 for each social worker you refer who we successfully place* “Find your own job” bonus – get £250 for bringing your own position to us * Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. BH - 199722 GH - 35179", "summaryDescription" : "Social Worker - Adult, Care and Support Team at Liquid Personnel. Skills: Adult Social Care, Safeguarding, Care Act 2014. Undertake Care Act 2014 assessments. Undertake reviews", "postedDate" : "2026-06-14T21:37:53.841", "createdAt" : "2026-06-14T21:37:53.841", "lastUpdated" : "2026-06-16T02:22:34.940", "ingestTimestamp" : "2026-06-14T21:37:53.841", "mongoId" : "6a2ca49274d8ee00a09b2624", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Assessment skills", "Analytical skills", "Adult Social Care", "Safeguarding", "Care Act 2014", "Care planning", "Case management", "Statutory duties", "Safeguarding processes", "Community DoLS", "Legislation", "Policy frameworks", "Social Work England registration" ], "skillCount" : 13, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305098f292fd229cef28e3", "title" : "Call Center Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Charlotte, North Carolina", "locations" : [ "Charlotte, North Carolina", "Houston, Texas", "Orem, Utah", "Reno, Nevada", "Nashville, Tennessee", "Tucson, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T10:35:17.273", "fingerprint" : "ebe3ac2c25e54b7d1fa5102287af26231caadf1205cd307b1d7a116bdc04a374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/b7eb7955-3f4f-4cc1-b593-041aaf3f6bb7/application", "externalId" : "b7eb7955-3f4f-4cc1-b593-041aaf3f6bb7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies", "domainList" : [ "insurance-policies" ], "domainSpecificKnowledge" : [ "Insurance policies" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Call Center Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:31:09.742", "lastUpdated" : "2026-06-16T10:35:17.273", "ingestTimestamp" : "2026-06-16T00:31:09.742", "mongoId" : "6a305098f292fd229cef28e3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "P&C license" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305930f292fd229cf45a24", "title" : "Call Center Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Charlotte, North Carolina", "locations" : [ "Charlotte, North Carolina", "Houston, Texas", "Orem, Utah", "Reno, Nevada", "Nashville, Tennessee", "Tucson, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T10:56:28.440", "fingerprint" : "0f956f39ce37cdc4afd5d7feab3e9193dc4d306cbd23d83e9137ef2ee4d951eb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/b7eb7955-3f4f-4cc1-b593-041aaf3f6bb7/application", "externalId" : "b7eb7955-3f4f-4cc1-b593-041aaf3f6bb7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Call Center Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:29:25.939", "lastUpdated" : "2026-06-16T10:56:28.440", "ingestTimestamp" : "2026-06-16T00:29:25.939", "mongoId" : "6a305930f292fd229cf45a24", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2a8e0e74d8ee00a0686e67", "title" : "Customer Support Representative – Phone Support", "company" : "Genesis Call Center", "industry" : "Telecommunications", "salary" : { "min" : 33000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer support in Bismarck, ND, adjusted for the call center industry." }, "location" : "Bismarck, ND, United States", "locations" : [ "Bismarck", "ND", "United States" ], "timestamp" : "2026-06-14T19:52:48.317", "fingerprint" : "6dc90c50296d209bce13f9fcd205824b016cceb8d2f36404a7352f0e8cb5cd95", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EnterpriseCallCenter/744000130774120-customer-support-representative-phone-support", "externalId" : "744000130774120", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bismarck", "state" : "North Dakota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "46.8083270,-100.7837390" } ], "locationText" : "Bismarck, North Dakota, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "softSkillsList" : [ "Active listening" ], "softSkills" : [ { "name" : "Active listening" } ], "coreResponsibilities" : "Handle inbound interactions for major brands, Assist customers with questions, Assist customers with service requests, Assist customers with account needs, Assist customers with product support, Use guided systems to deliver high-quality customer care, Maintain professionalism, Maintain accuracy, Maintain brand alignment", "qualificationsBasic" : "High school diploma or GED, At least 18 years of age, Authorized to work in the United States, U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI), Ability to follow detailed processes, Meet performance expectations, Comfortable navigating computer applications, Comfortable navigating web-based tools, Ability to work independently, Remain accountable to schedules", "qualificationsPreferred" : "Prior call center experience, Prior customer service experience, Bilingual (Spanish/English), Familiarity with phone-based support environments, Familiarity with computer-based support environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model. As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement. We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential. ## Qualifications * High school diploma or GED * Must be at least 18 years of age * Authorized to work in the United States * U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI) * Ability to follow detailed processes and meet performance expectations * Strong communication and active listening skills * Comfortable navigating computer applications and web-based tools * Ability to work independently and remain accountable to schedules Preferred: * Prior call center or customer service experience * Bilingual (Spanish/English) preferred but not required * Familiarity with phone-based or computer-based support environments ## Additional Information * Flexible scheduling options after certification * Paid training following successful client certification * W2 employment structure with payroll, protections, and stability * Paid time off and optional supplemental insurance (Aflac) * Household telehealth access through MDLive * Access to performance-based incentives * Career advancement pathways into support, QA, and leadership roles * All applicant information is kept confidential under EEO guidelines Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins. Follow us on Facebook at: https://www.facebook.com/GenesisCallCenter/", "summaryDescription" : "Customer Support Representative – Phone Support at Genesis Call Center. Handle inbound interactions for major brands. Assist customers with questions", "postedDate" : "2026-06-08T11:18:03.000", "createdAt" : "2026-06-12T03:54:34.775", "lastUpdated" : "2026-06-14T19:52:48.317", "ingestTimestamp" : "2026-06-12T03:54:34.775", "mongoId" : "6a2a8e0e74d8ee00a0686e67", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Active listening" ], "skillCount" : 1, "jobCategory" : "other", "jobSubcategory" : "administrative", "dataQualityScore" : 1.0, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305d60f292fd229cf6653c", "title" : "Parts to Service", "company" : "Mancuso Harley Davidson", "industry" : "Automotive", "salary" : { "min" : 55000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Parts to Service role in Houston, United States, adjusted for the automotive industry." }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T06:45:24.418", "fingerprint" : "7abc223aff350a12a7586e6a084f38b70266eab890a4fd133d8e535342b91813", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SonicAutomotive/744000132058399-parts-to-service-mancuso-harley-davidson-crossroads", "externalId" : "744000132058399", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Interface with service technicians, Take orders of parts, Fill parts orders quickly, Recommend related parts, Maintain cleanliness of parts department, Keep inventory neatly stacked, Track all pending orders, Follow up with parts manager, Follow up with service department", "domainKnowledge" : "Powersports products", "domainList" : [ "powersports-products" ], "domainSpecificKnowledge" : [ "Powersports products" ], "specialRequirements" : "Availability for flexible schedule, Work Saturdays, Work holidays, Work evenings", "qualificationsBasic" : "Basic computer skills, Reliable transportation", "qualificationsPreferred" : "Motorcycle license is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel. We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft. We are looking for a hard working self-motivated person with a high energy and strong focus with a desire to provide exceptional customer experience to the service department. Which includes interface with the service technicians by ensuring their needs are being met by taking orders of parts and filling them as quick as possible also recommending related parts which may be required to complete a job. A current and past product knowledge of experience with servicing of powersports and products that are sold by the dealership. Maintaining a cleanliness of the parts department and keeping inventory neatly stacked and orderly. Tracking all pending orders and follows up with the parts manager and the service department. Availability to work a flexible schedule including Saturdays, holidays and evenings. Qualifications * Customer oriented * Basic computer skills * Reliable transportation * Motorcycle license is a plus ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Parts to Service at Mancuso Harley Davidson. Interface with service technicians. Take orders of parts", "postedDate" : "2026-06-14T02:39:27.000", "createdAt" : "2026-06-15T23:59:07.021", "lastUpdated" : "2026-06-16T06:45:24.418", "ingestTimestamp" : "2026-06-15T23:59:07.021", "mongoId" : "6a305d60f292fd229cf6653c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Powersports products" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305082f292fd229cef129c", "title" : "Parts to Service", "company" : "Mancuso Harley Davidson", "industry" : "Automotive", "salary" : { "min" : 55000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Parts to Service role in Houston, United States, adjusted for the automotive industry." }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T05:04:48.570", "fingerprint" : "1c0e195afcea4af3dbb45a1bc721c8029be2ad497c7cb5f87f2fbc605ed8a6a8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SonicAutomotive/744000132058399-parts-to-service-mancuso-harley-davidson-crossroads", "externalId" : "744000132058399", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Interface with service technicians, Take orders of parts, Fill parts orders quickly, Recommend related parts, Maintain cleanliness of parts department, Keep inventory neatly stacked, Track all pending orders, Follow up with parts manager, Follow up with service department", "domainKnowledge" : "Powersports products", "domainList" : [ "powersports-products" ], "domainSpecificKnowledge" : [ "Powersports products" ], "specialRequirements" : "Availability for flexible schedule, Work Saturdays, Work holidays, Work evenings", "qualificationsBasic" : "Basic computer skills, Reliable transportation", "qualificationsPreferred" : "Motorcycle license is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel. We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft. We are looking for a hard working self-motivated person with a high energy and strong focus with a desire to provide exceptional customer experience to the service department. Which includes interface with the service technicians by ensuring their needs are being met by taking orders of parts and filling them as quick as possible also recommending related parts which may be required to complete a job. A current and past product knowledge of experience with servicing of powersports and products that are sold by the dealership. Maintaining a cleanliness of the parts department and keeping inventory neatly stacked and orderly. Tracking all pending orders and follows up with the parts manager and the service department. Availability to work a flexible schedule including Saturdays, holidays and evenings. Qualifications * Customer oriented * Basic computer skills * Reliable transportation * Motorcycle license is a plus ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Parts to Service at Mancuso Harley Davidson. Interface with service technicians. Take orders of parts", "postedDate" : "2026-06-14T02:39:27.000", "createdAt" : "2026-06-15T21:47:39.750", "lastUpdated" : "2026-06-16T05:04:48.570", "ingestTimestamp" : "2026-06-15T21:47:39.750", "mongoId" : "6a305082f292fd229cef129c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Powersports products" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.92 }, { "id" : "6a210eb374d8ee00a0af9049", "title" : "Technical Program Manager, Google Chat, Agentic Quality", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 175000.0, "max" : 275000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Technical Program Manager in Sunnyvale, California, adjusted for Google's size and industry." }, "location" : "[Sunnyvale, CA, USA, [111 W Java Dr, Sunnyvale, CA 94089, USA], Sunnyvale, 94089, CA, US]", "locations" : [ "[Sunnyvale, CA, USA, [111 W Java Dr, Sunnyvale, CA 94089, USA], Sunnyvale, 94089, CA, US]" ], "timestamp" : "2026-06-16T12:03:48.095", "fingerprint" : "2ba8efdec10a0334da0e645965f0484f4c73fb9a2157a9954621bfee906bc9dd", "source" : "google", "language" : "en", "externalId" : "83477568434381510", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sunnyvale", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3688301,-122.0363490" } ], "locationText" : "Sunnyvale, California, United States", "remoteFriendly" : false, "summaryDescription" : "Technical Program Manager, Google Chat, Agentic Quality at Google", "postedDate" : "2026-06-16T01:49:10.735", "createdAt" : "2026-06-16T01:49:10.735", "lastUpdated" : "2026-06-16T12:03:48.095", "ingestTimestamp" : "2026-06-16T01:49:10.735", "mongoId" : "6a210eb374d8ee00a0af9049", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 275000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.5555556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ff7f292fd229c060096", "title" : "Go-To-Market AI Engineer", "company" : "Flex", "industry" : "FinTech", "salary" : { "min" : 115600.0, "max" : 144500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Salt Lake City, UT", "locations" : [ "Salt Lake City", "UT" ], "timestamp" : "2026-06-16T14:11:47.814", "fingerprint" : "f9cf8808e82fd3cfbe5c3059921bd2d4c4e8335a87cac7febc0e929d504e2f66", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/flex/jobs/4706028005", "externalId" : "4706028005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI, Data infrastructure, Claude Code, Codex, APIs, System integrations", "professionalSkills" : [ "Workflow automation", "Prompt design", "Agentic task orchestration", "Data governance", "System design" ], "hardSkillsList" : [ "AI engineering", "Data engineering", "Workflow automation", "Agent development", "Prompt engineering", "Data governance" ], "hardSkills" : [ { "name" : "AI engineering", "level" : "intermediate" }, { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "Agent development", "level" : "intermediate" }, { "name" : "Prompt engineering", "level" : "intermediate" }, { "name" : "Data governance", "level" : "intermediate" } ], "majorSkills" : "AI engineering, Revenue operations, GTM Systems", "majorSkillsList" : [ "AI engineering", "Revenue operations", "GTM Systems" ], "coreResponsibilities" : "Co-own revenue team's AI initiative roadmap, Plan AI programs, Prioritize AI programs, Measure success of AI programs, Design AI-powered workflows, Deploy AI-powered workflows, Design automation agents, Deploy automation agents, Design outbound prospecting systems, Deploy outbound prospecting systems, Reduce manual lift for teams, Configure MCP infrastructure, Manage AI agent tooling, Ensure systems are discoverable, Ensure systems are actively adopted, Ensure systems are continuously improving, Integrate GTM tech stack, Maintain GTM tech stack, Ensure data flows between systems, Enforce data governance standards, Build shared library of AI skills, Build shared library of prompts, Build shared library of agent context, Champion AI adoption, Translate technical work into business outcomes, Track adoption, Represent GTM use cases", "teamCollaboration" : "Go-To-Market teams; Sales teams; RevOps teams; Central AI team; Enablement team", "projectManagementSkills" : [ "Roadmap planning", "Prioritization" ], "domainKnowledge" : "Revenue operations; FinTech; SaaS; B2B revenue; GTM tech stack; AI agent frameworks", "domainList" : [ "revenue-operations", "fintech", "saas", "b2b-revenue", "gtm-tech-stack", "ai-agent-frameworks" ], "domainSpecificKnowledge" : [ "Revenue operations", "FinTech", "SaaS", "B2B revenue", "GTM tech stack", "AI agent frameworks" ], "toolProficiency" : [ "Salesforce", "Clay", "Snowflake", "Outreach", "MCP" ], "communicationSkills" : "Translate technical work; Represent use cases", "documentationSkills" : "Well-documented data foundations", "problemSolvingSkills" : "Data integration troubleshooting", "outcomesObjectives" : "Deliver measurable business results; Reduce manual lift; Scale revenue motion; Replace manual tasks with high-judgment work; Close deals; Retain customers; Pipeline generation outcomes; Efficiency outcomes; Retention outcomes", "qualificationsBasic" : "5+ years experience in Revenue Operations, Sales Operations, or GTM Systems, Hands-on experience deploying AI-powered workflows, automations, or agents, Deep working knowledge of revenue tech stack, Proficiency with Claude Code and/or Codex, Hands-on experience configuring MCP infrastructure, Demonstrated expertise in data governance principles, Cross-functional communication skills", "qualificationsPreferred" : "Experience in high-growth SaaS or FinTech environment, SaaS or FinTech environment with trajectory into technical or AI-focused work, Shipping and maintaining production systems, not just scoping or advising, Command of how data moves between platforms, Ability to build, version, and maintain shareable skills and plugins, Command of APIs, system integrations, and connected app architecture, Understand where data breaks across platforms and how to design integrations that hold at scale, Built or enforced practices that keep revenue data clean, trustworthy, and AI-ready, Ability to translate technical systems and outcomes for non-technical stakeholders", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team? Overview Flex is on a mission to give renters flexibility over their most significant recurring expense — and our go-to-market engine is central to making that happen at scale. The Revenue AI Engineer is a senior individual contributor who owns the AI-powered systems and data infrastructure that keeps our revenue teams operating at their highest potential. This is a high-autonomy role with direct impact on pipeline generation, customer retention, and the operational efficiency of our Sales, BD, and Customer Success organizations. About the Role Operating at the intersection of RevOps and AI engineering, you will embed with Go-To-Market (GTM) teams to design and ship the automation and agent infrastructure that drives leverage. Rather than advising, you will build and iterate in production to scale Flex's revenue motion. Success involves replacing manual tasks with high-judgment work that closes deals and retains customers. As a builder and cross-functional partner, you will collaborate with Sales, RevOps, and the central AI team to ensure AI adoption delivers measurable business results. What You'll Do Co-owns revenue team's AI initiative roadmap — planning, prioritizing, and measuring the success of AI programs against pipeline generation, efficiency, and retention outcomes Design and deploy AI-powered workflows, automation agents, and outbound prospecting systems that reduce manual lift for Sales, BDR, and Partner Success teams Configure and manage MCP infrastructure and AI agent tooling across the GTM org, ensuring systems are discoverable, actively adopted, and continuously improving Integrate and maintain Flex's GTM tech stack — Salesforce, Clay, Snowflake, Outreach, and adjacent platforms — so data flows between systems without manual intervention Enforce data governance standards across revenue systems, ensuring AI models and agents are built on clean, trustworthy, well-documented data foundations Build and maintain a shared library of AI skills, prompts, and agent context (including Claude Code–built skills and plugins) that the broader revenue team can access and reuse Partner with Enablement to champion AI adoption across the revenue org — translating technical work into business outcomes, tracking adoption, and representing GTM use cases to Flex's central AI function What You'll Bring 5+ years of experience in Revenue Operations, Sales Operations, or GTM Systems in a high-growth SaaS or FinTech environment, with a trajectory into technical or AI-focused work Hands-on experience deploying and iterating AI-powered workflows, automations, or agents in a live B2B revenue environment — shipping and maintaining production systems, not just scoping or advising Deep working knowledge of the revenue tech stack, including Salesforce, Clay, Snowflake, Outreach, or equivalent platforms — with strong command of how data moves between them Proficiency with Claude Code and/or Codex for workflow automation, prompt design, and agentic task orchestration, including the ability to build, version, and maintain shareable skills and plugins Hands-on experience configuring MCP (Model Context Protocol) infrastructure and integrating AI agent frameworks into live GTM workflows Strong command of APIs, system integrations, and connected app architecture — you understand where data breaks across platforms and how to design integrations that hold at scale Demonstrated expertise in data governance principles — you've built or enforced practices that keep revenue data clean, trustworthy, and AI-ready Strong cross-functional communication skills, with the ability to translate technical systems and outcomes for non-technical stakeholders from ICs to C-suite Compensation Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location. Tier 1 (NYC/Bay Area) $136,000—$170,000 USD Tier 3 (Salt Lake City) $115,600—$144,500 USD Life at Flex We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits For full-time U. S. employees we offer: Competitive medical, dental, and vision Company equity 401(k) plan with company match Unlimited paid time off + 13 company paid holidays Parental leave Free Flex subscription For full-time non-U. S. employees, we offer: Competitive compensation + company equity Unlimited PTO", "summaryDescription" : "Go-To-Market AI Engineer at Flex. Skills: AI engineering, Revenue operations, GTM Systems. Co-own revenue team's AI initiative roadmap. Plan AI programs", "postedDate" : "2026-06-16T01:20:03.243", "createdAt" : "2026-06-16T01:20:03.243", "lastUpdated" : "2026-06-16T14:11:47.814", "ingestTimestamp" : "2026-06-16T01:20:03.243", "mongoId" : "6a307ff7f292fd229c060096", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115600, "salaryAnnualMax" : 144500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "AI engineering", "Data engineering", "Workflow automation", "Agent development", "Prompt engineering", "Data governance", "Revenue operations", "GTM Systems", "Prompt design", "Agentic task orchestration", "System design", "Roadmap planning", "Prioritization", "FinTech", "SaaS", "B2B revenue", "GTM tech stack", "AI agent frameworks", "Salesforce", "Clay", "Snowflake", "Outreach", "MCP" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e3b9bc74574cb677958", "title" : "Wholesale (Credit and Operations) Support Specialist", "company" : "Mercedes-Benz Financial Services", "industry" : "Banking", "salary" : { "min" : 63000.0, "max" : 88000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Wholesale (Credit and Operations) Support Specialist in Fort Worth, United States, within the Financial Services industry, adjusted for company size and industry." }, "location" : "United States of America-Texas-Fort Worth", "locations" : [ "United States of America-Texas-Fort Worth", "14372 Heritage Pkwy, , Fort Worth" ], "timestamp" : "2026-06-15T12:36:22.319", "fingerprint" : "f6369c09ec8d365f6df653241589e1d6f6528b42d114b45bef872078a6668d16", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=889858", "externalId" : "889858", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Worth", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7531770,-97.3327459" } ], "locationText" : "Fort Worth, Texas, United States", "minimumEducation" : "Bachelor's", "technicalSkills" : "Database querying", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "System functionality", "Business rules", "Configuration" ], "hardSkills" : [ { "name" : "System functionality", "level" : "intermediate" }, { "name" : "Business rules", "level" : "intermediate" }, { "name" : "Configuration", "level" : "intermediate" } ], "majorSkills" : "Wholesale systems, Credit operations, System support", "majorSkillsList" : [ "Wholesale systems", "Credit operations", "System support" ], "coreResponsibilities" : "Manage Wholesale systems, Provide business support, Act as subject matter expert, Ensure system functionality, Query databases, Configure systems, Participate in development, Develop documentation, Develop test strategies, Plan resource requirements, Conduct testing activities, Supervise testing activities, Validate financial enhancements", "teamCollaboration" : "Business and IT stakeholders; Teams and stakeholders across MBFS; Finance & Controlling; Business Operations; IT; Marketing; OGC", "projectManagementSkills" : [ "Enhancement planning" ], "domainKnowledge" : "Wholesale Credit Operations", "domainList" : [ "wholesale-credit-operations" ], "domainSpecificKnowledge" : [ "Wholesale Credit Operations" ], "toolProficiency" : [ "Microsoft Office", "Sopra Business Solutions", "Sopra Financing Platform" ], "documentationSkills" : "System documentation", "continuousLearning" : "Tuition Assistance Scholar Program", "innovationCreativity" : "Digital Transformation", "problemSolvingSkills" : "Problem Solving Skills; Analytical Skills", "specialRequirements" : "Legally authorized to work in U.S, No relocation assistance", "qualificationsBasic" : "5 years of work experience, High School Diploma/(GED)", "qualificationsPreferred" : "Accounting experience, Financial calculations experience, Automotive finance experience, Bachelor's Degree", "remoteFriendly" : false, "rawDescription" : "About Us: Who is Mercedes-Benz Financial Services? Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle. Why work at Mercedes-Benz Financial Services? Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture. Benefits When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life. As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one: Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you! Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child Want to go back to school? Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework $6k for undergraduate $8k for graduate Job Overview: The Wholesale (Credit and Operations) Support Specialist is a member of the Wholesale (Credit and Operations) Support team that is responsible for managing all related Wholesale (Credit and Operations) systems for Mercedes-Benz Financial Services. This position requires subject matter expertise and business support for Wholesale (Credit and Operations) systems including configuration and functionality, as well as collaboration with business and IT stakeholders regarding the prioritization, development, testing and release of enhancements to Wholesale (Credit and Operations). This position interacts with teams and stakeholders across MBFS, from Finance & Controlling to Business Operations, IT, Marketing and OGC, among others. The purpose of these interactions is to ensure the Wholesale (Credit and Operations) systems work effectively for the current and future purposes of the company, within the business and legal frameworks that it operates. Responsibilities: Responsible as a primary business support and subject matter expert for Wholesale (Credit and Operations). Responsible for system functionality, including business rules, database querying, regulatory requirements, and configuration. Participate as SME in the development of corporate initiatives (Digital Transformation, etc.) as they relate to system data, functionality and end-user experience in the current and future environments Participate in enhancement planning, development and testing in Wholesale (Credit and Operations). Responsible for the development of documentation for system enhancements in Wholesale (Credit and Operations) Develop test strategies, plan resource requirements and conduct and supervise testing activities in support of projects and ongoing system release management Responsible for validating financial enhancements that have an established system or manual control in place for internal compliance testing purposes on a regular basis Qualifications: Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position. This position requires a minimum of 5 years of overall work experience. Preferred experience includes: Accounting Business - General Customer Service Finance Education: High School Diploma/(GED) is required, Bachelor's Degree is preferred. Recommended majors include: Accounting Business Administration Additional Knowledge: 1 year of experience with Accounting or financial calculations preferred Automotive finance experience in the aforementioned areas preferred Skills: Analytical Skills Ability to collect data and establish facts and identify trends and variances IT Skills PC Skills Microsoft Office Problem Solving Skills Additional Skills: Any experience with Sopra Business Solutions and their products is a major plus. Specifically, experience with Sopra Financing Platform - Wholesale. Attention to detail Ability to connect business processes with system business logic Experience in supporting a system application Customer Focus Learning and Growth Planning Organizing Teamwork & Collaboration Posting Statement If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements. EEO/Minorities/Females/Disabled/Vets Mercedes-Benz Financial Services USA LLC", "summaryDescription" : "Wholesale (Credit and Operations) Support Specialist at Mercedes-Benz Financial Services. Skills: Wholesale systems, Credit operations, System support. Manage Wholesale systems. Provide business support", "createdAt" : "2026-06-14T04:42:08.983", "lastUpdated" : "2026-06-15T12:36:22.319", "ingestTimestamp" : "2026-06-14T04:42:08.983", "mongoId" : "69ce5e3b9bc74574cb677958", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 63000, "salaryAnnualMax" : 88000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "System functionality", "Business rules", "Configuration", "Wholesale systems", "Credit operations", "System support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Enhancement planning", "Wholesale Credit Operations", "Microsoft Office", "Sopra Business Solutions", "Sopra Financing Platform" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca0f974d8ee00a09a3f3b", "title" : "Executive Assistant to the President and Chief Operating Officer", "company" : "Inovalon", "industry" : "1001 - Executive Management", "salary" : { "min" : 125000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline adjusted for executive seniority, senior experience, and the healthcare industry in the United States." }, "location" : "BU: Corporate", "locations" : [ "BU: Corporate" ], "timestamp" : "2026-06-15T11:44:27.057", "fingerprint" : "4b7749d95ee8177edff1ed45e0a45b932119a2f08e30e68c8088539c391cda27", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/inovalon/5e48017b-bd01-4217-8fd6-0b564585aad4/application", "externalId" : "5e48017b-bd01-4217-8fd6-0b564585aad4", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 7, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Microsoft Office Suite, PowerPoint, Excel", "professionalSkills" : [ "Operational excellence", "Executive project management", "Process improvement" ], "hardSkillsList" : [ "Executive support", "Calendar management", "Travel coordination", "Meeting planning", "Expense reporting", "Document management", "Contract routing" ], "softSkillsList" : [ "Relationship-oriented", "Flexibility", "Resourceful", "Solutions-focused" ], "hardSkills" : [ { "name" : "Executive support", "level" : "intermediate" }, { "name" : "Calendar management", "level" : "intermediate" }, { "name" : "Travel coordination", "level" : "intermediate" }, { "name" : "Meeting planning", "level" : "intermediate" }, { "name" : "Expense reporting", "level" : "intermediate" }, { "name" : "Document management", "level" : "intermediate" }, { "name" : "Contract routing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Relationship-oriented" }, { "name" : "Flexibility" }, { "name" : "Resourceful" }, { "name" : "Solutions-focused" } ], "majorSkills" : "Executive support, Operational leadership, Presentation development, Communication", "majorSkillsList" : [ "Executive support", "Operational leadership", "Presentation development", "Communication" ], "coreResponsibilities" : "Serve as primary partner, Anticipate needs, Manage priorities, Ensure seamless operations, Drive follow-through on decisions, Drive follow-through on action items, Drive follow-through on projects, Ensure clarity, Ensure accountability, Ensure timely execution, Act as extension of President, Create high-quality presentations, Create reports, Create executive team materials, Create board-level materials, Draft executive communications, Draft talking points, Draft internal updates, Manage complex calendars, Prioritize scheduling needs, Coordinate travel itineraries, Coordinate accommodations, Coordinate detailed briefings, Plan internal meetings, Plan external meetings, Execute internal events, Execute external events, Oversee administrative activities, Serve as point of contact, Refine administrative processes, Improve administrative processes, Refine operational processes, Improve operational processes", "teamCollaboration" : "Key connector across executive team; Coordination across teams; Internal partners; External partners", "projectManagementSkills" : [ "Project management" ], "toolProficiency" : [ "Microsoft Office", "PowerPoint", "Excel" ], "communicationSkills" : "Executive communications; Board-level materials; Executive team materials", "specialRequirements" : "Not eligible for immigration sponsorship", "outcomesObjectives" : "Ensure priorities remain aligned; Ensure timelines are met; Ensure team leaders stay on course; Elevate President's impact; Elevate COO's impact", "qualificationsBasic" : "Bachelor's degree or equivalent, 7+ years supporting senior executives, Advanced Microsoft Office Suite proficiency, Exceptional organization skills, Project management skills, Prioritization skills, Excellent written communication skills, Excellent verbal communication skills, Ability to work strategically, Comfortable with detailed execution, Authorized to work in US", "qualificationsPreferred" : "Skill based experience equivalent to Bachelor's", "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary We are seeking a highly skilled, proactive, and operationally minded Executive Assistant to support the President Chief Operating Officer (COO) and serve as a key connector across the executive leadership team. This role is designed for a strategic, detail‑oriented professional who will be responsible for creating order, driving operational excellence, and ensuring priorities remain aligned, timelines are met and team leaders stay on course. The ideal candidate thrives in a fast‑paced environment, has exceptional communication and organizational skills, and is equally comfortable handling high‑level executive projects and day‑to‑day administrative tasks. Approaches work with a hands-on mindset and a strong sense of ownership, regardless of scope or complexity. Executive Support & Operational Leadership - Serve as the primary partner to the President and COO, anticipating needs, managing priorities, and ensuring seamless day‑to‑day operations. - Drive follow‑through on decisions, action items, and projects to ensure clarity, accountability, and timely execution. - Can act as an extension of the President and COO in meetings and communications for coordination across teams. Presentation Development & Communication - Create high‑quality presentations, reports, executive team and board‑level materials that clearly communicate complex information. PowerPoint and Excel at a minimum. - Draft executive communications, talking points, and internal updates as needed. Calendar, Travel & Logistics Management - Manage complex, dynamic calendars and prioritize scheduling needs for the President and COO. - Coordinate travel itineraries, accommodations, and detailed briefings to ensure smooth logistics. - Plan and execute internal and external meetings, events, and engagements. Administrative Excellence - Oversee traditional executive administrative activities, including expense reports, document management, and contract routing. - Serve as the point of contact for internal and external partners on behalf of the CPO. - Continuously refine and improve administrative and operational processes. Qualifications - Bachelor’s degree or equivalent skill based experience. - 7+ years of experience supporting senior executives; - Exceptional organization, project management, and prioritization skills. - Advanced proficiency in Microsoft Office Suite, especially PowerPoint and Excel. - Strong judgment, discretion, and the ability to handle confidential information. This cannot be overstated. - Excellent written and verbal communication skills. - Proven ability to work both strategically and tactically; comfortable switching between big‑picture thinking and detailed execution. - Passion for operational excellence and continuous improvement. Personal Attributes - Highly proactive—always one step ahead. - Collaborative, relationship‑oriented, and able to influence without authority. - Calm under pressure and adaptable to shifting priorities. Leads with accountability and a willingness to engage wherever needed to drive results. - Exhibits flexibility and commitment by engaging in both strategic and operational work to meet organizational needs. - Resourceful, solutions‑focused, and committed to elevating the President and COO’s impact on the organization. This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link https://postings.govdocs.com/#/8sZXnFNWk3KYs3F To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link https://www.inovalon.com/privacy-policy/", "summaryDescription" : "Executive Assistant to the President and Chief Operating Officer at Inovalon. Skills: Executive support, Operational leadership, Presentation development, Communication. Serve as primary partner. 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