{ "count" : 82543, "data" : [ { "id" : "6a25c97874d8ee00a01cf5d1", "title" : "Patient Service Representative II, Internal Medicine Residency Program", "company" : "Sutter Health", "industry" : "Healthcare", "salary" : { "min" : 24.58, "max" : 24.58, "currency" : "USD", "frequency" : "yearly" }, "location" : "Modesto", "locations" : [ "Modesto", "United States of America" ], "timestamp" : "2026-06-12T08:42:55.856", "fingerprint" : "828edf11e87d68b110f7b6ed87c777ded30a037d4f02203bd0b640fa5c844c69", "source" : "workday", "language" : "en", "applyUrl" : "https://wd1.myworkdaysite.com/recruiting/sutterhealth/SH/job/Modesto/Patient-Service-Representative-II--Internal-Medicine-Residency-Program_R-131956-1", "externalId" : "R-131956", "industryFunction" : { }, "locationPoint" : "37.6391,-120.99688", "structuredLocations" : [ { "city" : "Modesto", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.6393419,-120.9968892" }, { "city" : "Stockton", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.9577016,-121.2907790" }, { "city" : "Ceres", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.5949316,-120.9577098" }, { "city" : "Lodi", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.1342805,-121.2736022" }, { "city" : "Patterson", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4716230,-121.1296949" }, { "city" : "Tracy", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7385507,-121.4201390" }, { "city" : "Turlock", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4946568,-120.8465941" } ], "locationText" : "Modesto, California, United States; Stockton, California, United States; Ceres, California, United States; Lodi, California, United States; Patterson, California, United States; Tracy, California, United States; Turlock, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Office Suite, Word, Excel, Outlook", "professionalSkills" : [ "Insurance policies", "Patient billing", "Time management", "Organizational skills" ], "hardSkillsList" : [ "Interpret data", "Prioritize assignments", "Work independently", "Resolve standard problems" ], "hardSkills" : [ { "name" : "Interpret data", "level" : "intermediate" }, { "name" : "Prioritize assignments", "level" : "intermediate" }, { "name" : "Work independently", "level" : "intermediate" }, { "name" : "Resolve standard problems", "level" : "intermediate" } ], "majorSkills" : "Patient intake, Appointment scheduling, EHR updates, Payment collection", "majorSkillsList" : [ "Patient intake", "Appointment scheduling", "EHR updates", "Payment collection" ], "coreResponsibilities" : "Serve as first point of contact, Greet and check-in patients, Verify patient information, Schedule patient appointments, Update Electronic Health record (EHR), Facilitate intake procedures, Complete healthcare forms, Complete insurance forms, Collect payments for services, Gain patient confidence and cooperation, Adhere to regulations, codes, policies, Ensure patient privacy, Deliver optimal patient care, Perform specific tasks, Orient other staff to department", "teamCollaboration" : "Collaborate with peers; Collaborate with staff", "domainKnowledge" : "Patient privacy; Protected Health Information (PHI)", "domainList" : [ "patient-privacy", "protected-health-information-phi" ], "domainSpecificKnowledge" : [ "Patient privacy", "Protected Health Information (PHI)" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Identify problems; Evaluate problems; Resolve problems", "qualificationsBasic" : "HS Diploma or equivalent education/experience, 1 year of recent relevant experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are so glad you are interested in joining Sutter Health! **Organization:** SGMF-Sutter Gould Med Foundation **Position Overview:** ** This is a Limited Term position - 26 weeks ** Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. **Job Description** : **EDUCATION:** * _Equivalent experience will be accepted in lieu of the required degree or diploma._ * HS Diploma or equivalent education/experience **TYPICAL EXPERIENCE:** * 1 year of recent relevant experience. **SKILLS AND KNOWLEDGE:** * Basic knowledge of insurance policies and procedures, as well as patient billing. * Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. * Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. * Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. * General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). * Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. * Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. * Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. * Ensure the privacy of each patient’s Protected Health Information (PHI). * Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives. **Job Shift:** Days **Schedule:** Full Time **Shift Hours:** 8 **Days of the Week:** Monday - Friday **Weekend Requirements:** Occasionally **Benefits:** Yes **Unions:** No **Position Status:** Non-Exempt **Weekly Hours:** 40 **Employee Status:** Limited Term (Fixed Term) Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $24.58 to $30.72 / hour _The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._", "summaryDescription" : "Patient Service Representative II, Internal Medicine Residency Program at Sutter Health. Skills: Patient intake, Appointment scheduling, EHR updates, Payment collection. Serve as first point of contact. Greet and check-in patients", "postedDate" : "2026-06-08T10:17:18.520", "createdAt" : "2026-06-11T10:17:18.478", "lastUpdated" : "2026-06-12T08:42:55.856", "ingestTimestamp" : "2026-06-11T10:17:18.478", "mongoId" : "6a25c97874d8ee00a01cf5d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://wd1.myworkdaysite.com/recruiting/sutterhealth/SH/job/Modesto/Patient-Service-Representative-II--Internal-Medicine-Residency-Program_R-131956-1", "salaryAnnualMin" : 51126, "salaryAnnualMax" : 51126, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Interpret data", "Prioritize assignments", "Work independently", "Resolve standard problems", "Patient intake", "Appointment scheduling", "EHR updates", "Payment collection", "Insurance policies", "Patient billing", "Time management", "Organizational skills", "Patient privacy", "Protected Health Information (PHI)" ], "skillCount" : 14, "jobCategory" : "customer-service", "seniorityLevel" : "junior", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6960826f0937eae70e9c8c23", "title" : "Patient Service Representative II", "company" : "Atrius Health", "industry" : "Healthcare", "salary" : { "min" : 21.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Internal Medicine", "locations" : [ "Internal Medicine", "TBD", "Practice Support Staff, Individual Contributor, Individual Contributor" ], "timestamp" : "2026-06-15T04:58:47.731", "fingerprint" : "f5a0341e5eb020f540fb3392123fd5ec9b985c89b2c3bcad3566a7d5ae4f0037", "source" : "taleo", "language" : "en", "applyUrl" : "https://atriushealth.taleo.net/careersection/ex/jobdetail.ftl?job=365188", "externalId" : "365188", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Time management", "Organizational skills" ], "hardSkillsList" : [ "Patient management" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Patient management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Customer service, Patient management", "majorSkillsList" : [ "Customer service", "Patient management" ], "coreResponsibilities" : "Perform all duties of Patient Service Representative, Serve as resource for lower level representatives, Serve as mentor for lower level representatives, Handle complex issues arising through incoming calls, Handle incoming patient inquiries, Assist patients in management of appointments, Assist patients in management of care, Provide extraordinary customer service, Strengthen patient/clinician relationship", "teamCollaboration" : "Interdisciplinary coordinated care delivery model", "domainKnowledge" : "Patient related documents", "domainList" : [ "patient-related-documents" ], "domainSpecificKnowledge" : [ "Patient related documents" ], "toolProficiency" : [ "Microsoft", "Scheduling software", "Epic" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Paid professional development", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Live in Massachusetts, Onsite trainings", "qualificationsBasic" : "High School diploma or equivalency, Three years in clinical or customer service setting", "qualificationsPreferred" : "Technical proficiency in Microsoft, Scheduling software proficiency, Electronic medical records systems proficiency, Epic or equivalent proficiency, Problem solving skills, Complex patient management skills", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY As a Level II Patient Service Representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I and serves as resource and mentor for lower level representatives. Handles the more complex issues arising through incoming calls. This position is full time and offers a fully remote opportunity after training is complete and you can choose a schedule that works best for you! Candidates must live in Massachusetts and located near Norwood for onsite trainings. Under direct supervision, plays an expanded and advanced level role in the creation of superior access for patients. Duties include but are not limited to handling incoming patient inquires and assisting patients in the management of appointments/care. Through a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model, the Patient Service Representative plays an integral role in the support of our patients. Provides extraordinary customer service and strong problem solving skills to strengthen the patient/clinician relationship. Must have clear verbal and written communication skills to ensure improve patient access. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required EXPERIENCE A minimum of three years in a clinical or customer service setting preferred. Strong technical proficiency in Microsoft, scheduling software and electronic medical records systems (Epic or equivalent). Strong problem solving and complex patient management skills preferred. SKILLS Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Working knowledge of patient related documents preferred. The hourly range for this role is $21.78 to $31.11 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Benefits Include: · Up to 8% company retirement contribution · Generous Paid Time Off · 10 paid holidays · Paid professional development Internal Medicine Norwood MA", "summaryDescription" : "Patient Service Representative II at Atrius Health. Skills: Customer service, Patient management. Perform all duties of Patient Service Representative. Serve as resource for lower level representatives", "createdAt" : "2026-06-14T05:57:51.057", "lastUpdated" : "2026-06-15T04:58:47.731", "ingestTimestamp" : "2026-06-14T05:57:51.057", "mongoId" : "6960826f0937eae70e9c8c23", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 64480, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient management", "Mentoring", "Customer service", "Time management", "Organizational skills", "Patient related documents", "Microsoft", "Scheduling software", "Epic" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30519bf292fd229cf033af", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Service Representative in Coppell, United States, adjusted for the healthcare industry." }, "location" : "Coppell, Texas, United States", "locations" : [ "Coppell", "Texas", "United States" ], "timestamp" : "2026-06-16T07:20:17.920", "fingerprint" : "ffffba792967b5d110b9d3e92058eb241339358ec140c6ebdb00f82804c7e450", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4284439009", "externalId" : "4284439009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-15T23:18:55.952", "createdAt" : "2026-06-15T23:18:55.952", "lastUpdated" : "2026-06-16T07:20:17.920", "ingestTimestamp" : "2026-06-15T23:18:55.952", "mongoId" : "6a30519bf292fd229cf033af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb12d74d8ee00a09dc67c", "title" : "Physician - Internal Medicine", "company" : "Mike O'Callaghan Military Medical Ctr.", "industry" : "Healthcare", "salary" : { "min" : 1400000.0, "max" : 2200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Physicians in India, adjusted for mid-seniority and full-time employment." }, "location" : "Nellis AFB, NV", "locations" : [ "Nellis AFB, NV" ], "certifications" : [ "BLS certification" ], "timestamp" : "2026-06-16T07:08:40.800", "fingerprint" : "0b7769901610461fa0199dc5d4cee4ca3be967fe14a8ae57b61644f58f308b13", "source" : "jazzhr", "language" : "en", "externalId" : "us3fo0YcaC", "industryFunction" : { }, "professionalSkills" : [ "Clinical documentation", "Patient care" ], "hardSkillsList" : [ "Medical diagnosis", "Treatment planning" ], "hardSkills" : [ { "name" : "Medical diagnosis", "level" : "intermediate" }, { "name" : "Treatment planning", "level" : "intermediate" } ], "majorSkills" : "Internal Medicine, Patient care", "majorSkillsList" : [ "Internal Medicine", "Patient care" ], "coreResponsibilities" : "Provide comprehensive medical care, Diagnose and treat acute and chronic illnesses, Order and interpret diagnostic tests, Prescribe medications, Develop treatment plans, Perform physical examinations, Maintain accurate patient records, Collaborate with healthcare professionals", "teamCollaboration" : "Healthcare team", "domainKnowledge" : "Internal Medicine; Military healthcare", "domainList" : [ "internal-medicine", "military-healthcare" ], "domainSpecificKnowledge" : [ "Internal Medicine", "Military healthcare" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Clinical documentation", "problemSolvingSkills" : "Medical problem solving", "qualificationsBasic" : "MD or DO degree, Board certified or eligible in Internal Medicine, Active, unrestricted medical license", "qualificationsPreferred" : "Fellowship training, Experience with military healthcare system", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Physician - Internal Medicine at Mike O'Callaghan Military Medical Ctr.. Skills: Internal Medicine, Patient care. Provide comprehensive medical care. Diagnose and treat acute and chronic illnesses", "createdAt" : "2026-06-14T21:24:54.397", "lastUpdated" : "2026-06-16T07:08:40.800", "ingestTimestamp" : "2026-06-14T21:24:54.397", "mongoId" : "6a2cb12d74d8ee00a09dc67c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Medical diagnosis", "Treatment planning", "Internal Medicine", "Patient care", "Clinical documentation", "Military healthcare", "BLS certification" ], "skillCount" : 7, "jobCategory" : "healthcare", "jobSubcategory" : "operations", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.0 }, { "id" : "6a2ca42974d8ee00a09b0699", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Service Representatives in Katy, United States, adjusted for the healthcare industry." }, "location" : "Katy, Texas, United States", "locations" : [ "Katy", "Texas", "United States" ], "timestamp" : "2026-06-16T01:33:42.789", "fingerprint" : "e3977473879c6e9a622aad7956a56798c2e3b80d2166d62f19760bafab1f028c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4250606009", "externalId" : "4250606009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Katy", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7857853,-95.8243956" } ], "locationText" : "Katy, Texas, United States", "employmentType" : "FULL_TIME", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. 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At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You’ll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC’s money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Patient scheduling, Insurance verification, Customer service. Greet and assist patients and families. Schedule patient appointments", "postedDate" : "2026-06-14T20:06:16.995", "createdAt" : "2026-06-14T20:06:16.995", "lastUpdated" : "2026-06-16T02:04:31.458", "ingestTimestamp" : "2026-06-14T20:06:16.995", "mongoId" : "6a2c93ab74d8ee00a0988b02", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Insurance verification", "Scheduling", "Registration", "Money handling", "Patient scheduling", "Customer service", "Interpersonal skills", "Medical office practices", "Community health", "Integrated care", "Whole-person care" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b0690", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Patient Service Representative in Arlington Heights, United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "Arlington Heights", "locations" : [ "Arlington Heights" ], "timestamp" : "2026-06-16T04:13:00.996", "fingerprint" : "6ffa2fce8d9b8ee96ef6460d3623949377bb01971307418e5c09cd1fa5ef4271", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4223319009", "externalId" : "4223319009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington Heights", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.0811563,-87.9802164" } ], "locationText" : "Arlington Heights, Illinois, United States", "minimumEducation" : "High School", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients—and a vital part of our clinic’s success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We’re looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You’ll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You’ll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $1,500.00 Schedule Full Time Monday - Friday The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. 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Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. 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Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T19:24:27.822", "createdAt" : "2026-06-14T19:24:27.822", "lastUpdated" : "2026-06-15T21:26:41.466", "ingestTimestamp" : "2026-06-14T19:24:27.822", "mongoId" : "6a2ca42974d8ee00a09b069c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b069b", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Service Representative in Fairfield, United States, adjusted for the healthcare industry and company size." }, "location" : "Fairfield, Connecticut, United States", "locations" : [ "Fairfield", "Connecticut", "United States", "Hamden", "Connecticut", "United States" ], "timestamp" : "2026-06-16T03:44:42.731", "fingerprint" : "ac5010bebd16614d793dc56b3faa1a2317384d7c0da127fc3c453c2f0f00b23c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4267041009", "externalId" : "4267041009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fairfield", "state" : "Connecticut", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.1412078,-73.2637258" } ], "locationText" : "Fairfield, Connecticut, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T18:00:37.684", "createdAt" : "2026-06-14T18:00:37.684", "lastUpdated" : "2026-06-16T03:44:42.731", "ingestTimestamp" : "2026-06-14T18:00:37.684", "mongoId" : "6a2ca42974d8ee00a09b069b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ca42974d8ee00a09b0694", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Patient Service Representative in Brooklyn, NY, adjusted for mid-seniority in the healthcare industry." }, "location" : "Brooklyn, New York, United States", "locations" : [ "Brooklyn", "New York", "United States" ], "timestamp" : "2026-06-15T09:26:08.580", "fingerprint" : "58097dce8fab061f0afe96680834699fc4ecfacb1ddd8ab6448a8703eb7cd3d7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4225808009", "externalId" : "4225808009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooklyn", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.6526006,-73.9497211" } ], "locationText" : "Brooklyn, New York, United States", "minimumEducation" : "High school diploma or equivalent", "domainKnowledge" : "Vein treatments; Vein disease; Medical office workflows", "domainList" : [ "vein-treatments", "vein-disease", "medical-office-workflows" ], "domainSpecificKnowledge" : [ "Vein treatments", "Vein disease", "Medical office workflows" ], "communicationSkills" : "Professional demeanor", "workSiteFlexibility" : "Onsite", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients—and a vital part of our clinic’s success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We’re looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You’ll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You’ll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $1,500.00 Schedule Full Time Monday - Friday Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $21—$25 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T04:32:07.320", "createdAt" : "2026-06-14T04:32:07.320", "lastUpdated" : "2026-06-15T09:26:08.580", "ingestTimestamp" : "2026-06-14T04:32:07.320", "mongoId" : "6a2ca42974d8ee00a09b0694", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Vein treatments", "Vein disease", "Medical office workflows" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c9474d8ee00a0919f75", "title" : "Patient Service Representative", "company" : "Tactile Medical", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Corporate", "locations" : [ "Corporate" ], "timestamp" : "2026-06-15T05:24:35.964", "fingerprint" : "f07990b064240176c3b499c1e1397ec9ab4f60627e1c5dbb6ac38ec8d7ce1d92", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tactilemedical/jobs/4254188009", "externalId" : "4254188009", "industryFunction" : { }, "locationText" : "Corporate", "minimumEducation" : "Associate's", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft Outlook", "professionalSkills" : [ "Patient support", "Order processing", "Payment arrangements", "Financial assistance", "Order status updates", "Reimbursement process", "Insurance process", "Service complaint triage", "Product issue triage", "Patient file maintenance", "Order information maintenance", "Performance standards adherence", "Continuous improvement input", "Best practices suggestion", "Regulatory compliance", "HIPAA compliance" ], "hardSkillsList" : [ "Point-of-sale system operation", "Form completion facilitation", "Case entry", "Case triage" ], "softSkillsList" : [ "Patience", "Adaptability", "Commitment", "Self-sufficiency" ], "hardSkills" : [ { "name" : "Point-of-sale system operation", "level" : "intermediate" }, { "name" : "Form completion facilitation", "level" : "intermediate" }, { "name" : "Case entry", "level" : "intermediate" }, { "name" : "Case triage", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patience" }, { "name" : "Adaptability" }, { "name" : "Commitment" }, { "name" : "Self-sufficiency" } ], "majorSkills" : "Patient communication, Customer service, Device support", "majorSkillsList" : [ "Patient communication", "Customer service", "Device support" ], "coreResponsibilities" : "Process all pending product shipments, Communicate with patients, Deliver information to patients, Discuss reported benefit information, Set up payments and payment arrangements, Explain and facilitate completion of appropriate forms, Provide order status updates, Triage patient calls to other departments, Enter and triage Cases for any service complaint, Update, maintain and document patient files, Document order information, Adhere to company and role performance standards, Provide input in team meetings, Make suggestions for continuous improvement, Make suggestions for best practices, Participate in cross functional efforts, Ensure yearly shipment goals are achieved, Maintain compliance with all appropriate regulatory requirements", "teamCollaboration" : "Cross functional efforts; Internal collaboration; Interdepartmental collaboration", "domainKnowledge" : "Lymphedema treatment; Chronic venous insufficiency; Respiratory illnesses; HIPAA regulations", "domainList" : [ "lymphedema-treatment", "chronic-venous-insufficiency", "respiratory-illnesses", "hipaa-regulations" ], "domainSpecificKnowledge" : [ "Lymphedema treatment", "Chronic venous insufficiency", "Respiratory illnesses", "HIPAA regulations" ], "toolProficiency" : [ "Point-of-sale system" ], "communicationSkills" : "Listening; Speaking clearly; Everyday language use; Verbal communication; Written communication", "documentationSkills" : "Patient file documentation; Order information documentation", "continuousLearning" : "Eager to learn new skills", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Meet or exceed expectations for inbound/outbound calls; Emphasize focus on quality", "qualificationsBasic" : "Associate degree or equivalent work experience, 1 or more years of customer service/call center experience, Experience using a multiple monitor interface", "qualificationsPreferred" : "Previous experience in medical device or other healthcare environments", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Patient Service Representative supports Tactile Medical patients within a contact center environment through inbound and outbound communication. This role’s main responsibility is to be the primary contact for patients prior to the shipment of their device. Responsibilities Outreach to patients to process all pending product shipments Effectively communicate with our patients by listening, speaking clearly and using everyday language our patients can understand Deliver information to patients in a caring, empathetic, manner that align with Tactile Medical’s overall patient experience Discuss reported benefit information with great clarity to patients Set up payments and payment arrangements within our point-of-sale system Explain and facilitate completion of appropriate forms for patients that may benefit from the financial assistance program Provide order status updates for incoming calls from patients and sales representatives, including questions about reimbursement and the insurance process Triage patient calls to other departments as appropriate Enter and triage Cases for any service complaint or product issue Update, maintain and document patient files as well as order information Adhere to company and role performance standards, meeting or exceeding expectations for inbound/outbound calls while still emphasizing a focus on quality Provide input in team meetings, make suggestions for continuous improvement and best practices Participate in cross functional efforts internally & with other departments to ensure yearly shipment goals are achieved Maintain compliance with all appropriate regulatory requirements including HIPAA Perform other duties as assigned Qualifications Education & Experience Required: Associate degree or equivalent work experience 1 or more years of customer service/call center experience Experience using a multiple monitor interface Preferred: Previous experience in medical device or other healthcare environments Knowledge & Skills Proficiency working with Microsoft Word, Excel, Teams and Outlook with the ability to navigate multiple systems Exceptional communication skills both verbal and written with the ability to communicate effectively with all different types of patients Strong problem solving and listening skills coupled with patience to be able to assist our patients with the questions and issues they may be experiencing Passionate and eager to learn new skills Ability to adapt to an ever-changing environment Commitment to patient satisfaction Thrives in a team environment but is also self sufficient Strong ability to multi-task and prioritize Demonstrated organizational skills Results orientated Receptiveness to feedback Consistent follow up skills Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions. Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. US Pay Range $20.77—$27.26 USD To learn more about our Privacy Statement follow this link - https://tactilemedical.com/privacy-statement/ To learn more about our California Privacy Notice follow this link - https://tactilemedical.com/california-privacy-notice/", "summaryDescription" : "Patient Service Representative at Tactile Medical. Skills: Patient communication, Customer service, Device support. Process all pending product shipments. Communicate with patients", "postedDate" : "2026-06-14T04:21:41.267", "createdAt" : "2026-06-14T04:21:41.267", "lastUpdated" : "2026-06-15T05:24:35.964", "ingestTimestamp" : "2026-06-14T04:21:41.267", "mongoId" : "6a2c6c9474d8ee00a0919f75", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Point-of-sale system operation", "Form completion facilitation", "Case entry", "Case triage", "Patience", "Adaptability", "Commitment", "Self-sufficiency", "Patient communication", "Customer service", "Device support", "Patient support", "Order processing", "Payment arrangements", "Financial assistance", "Order status updates", "Reimbursement process", "Insurance process", "Service complaint triage", "Product issue triage", "Patient file maintenance", "Order information maintenance", "Performance standards adherence", "Continuous improvement input", "Best practices suggestion", "Regulatory compliance", "HIPAA compliance", "Lymphedema treatment", "Chronic venous insufficiency", "Respiratory illnesses", "HIPAA regulations", "Point-of-sale system" ], "skillCount" : 32, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988b04", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Service Representative in Indianapolis, adjusted for the healthcare industry and company size." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T07:01:50.000", "fingerprint" : "5d1bdc394f05dec2bb6e207c8b69ac3aadb5006cc0fd011fd16fbb7dc5d6f8bb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4273722009", "externalId" : "4273722009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "teamCollaboration" : "Departmental meetings; Organizational meetings", "domainKnowledge" : "Community health; Financial assistance programs", "domainList" : [ "community-health", "financial-assistance-programs" ], "domainSpecificKnowledge" : [ "Community health", "Financial assistance programs" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Obtain required documentation", "specialRequirements" : "Reliable transportation, Flexibility to support multiple sites", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You’ll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC’s money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center", "postedDate" : "2026-06-14T03:24:23.971", "createdAt" : "2026-06-14T03:24:23.971", "lastUpdated" : "2026-06-15T07:01:50.000", "ingestTimestamp" : "2026-06-14T03:24:23.971", "mongoId" : "6a2c93ab74d8ee00a0988b04", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Community health", "Financial assistance programs" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b0693", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 21.0, "max" : 25.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hauppauge", "locations" : [ "Hauppauge" ], "timestamp" : "2026-06-15T10:10:56.592", "fingerprint" : "ae5febf832802ef5634d0d8c92e6bd9a04c31ed0ac3ba9f31097888d25faf769", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4223330009", "externalId" : "4223330009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hauppauge", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.8237354,-73.2062289" } ], "locationText" : "Hauppauge, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High school", "professionalSkills" : [ "Insurance verification", "Payment collection", "EMR scheduling" ], "hardSkillsList" : [ "Medical scheduling", "Financial collections" ], "softSkillsList" : [ "Professional demeanor", "Calm professionalism" ], "hardSkills" : [ { "name" : "Medical scheduling", "level" : "intermediate" }, { "name" : "Financial collections", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Professional demeanor" }, { "name" : "Calm professionalism" } ], "majorSkills" : "Customer service, Medical scheduling, Insurance verification", "majorSkillsList" : [ "Customer service", "Medical scheduling", "Insurance verification" ], "teamCollaboration" : "Clinical staff; Office managers", "domainKnowledge" : "Vein disease; Medical office workflows", "domainList" : [ "vein-disease", "medical-office-workflows" ], "domainSpecificKnowledge" : [ "Vein disease", "Medical office workflows" ], "toolProficiency" : [ "EMR" ], "communicationSkills" : "Assist with inquiries", "documentationSkills" : "Collect patient documentation; Scan patient documentation", "continuousLearning" : "Career Growth Opportunities; Development Opportunities", "problemSolvingSkills" : "De-escalate patient concerns; De-escalate scheduling issues", "qualificationsBasic" : "2+ years customer service experience, Handle sensitive information", "qualificationsPreferred" : "Medical front desk experience, Healthcare administrative experience, Proficiency in insurance verification, Proficiency in EMR scheduling, Proficiency in payment collection, Bilingual in Spanish", "workSiteFlexibility" : "Onsite", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients—and a vital part of our clinic’s success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We’re looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You’ll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You’ll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $1,500.00 Schedule Full Time Monday - Friday Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $21—$25 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers. Skills: Customer service, Medical scheduling, Insurance verification", "postedDate" : "2026-06-13T22:58:37.775", "createdAt" : "2026-06-13T22:58:37.775", "lastUpdated" : "2026-06-15T10:10:56.592", "ingestTimestamp" : "2026-06-13T22:58:37.775", "mongoId" : "6a2ca42974d8ee00a09b0693", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical scheduling", "Financial collections", "Professional demeanor", "Calm professionalism", "Customer service", "Insurance verification", "Payment collection", "EMR scheduling", "Vein disease", "Medical office workflows", "EMR" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988afc", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Service Representative in Indianapolis, adjusted for mid-seniority in the healthcare industry." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T07:37:01.720", "fingerprint" : "327560f01f722d740077f18ca518e3bd5c0bbc16cba14954967f4d3220fc27bb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4234260009", "externalId" : "4234260009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High school diploma or GED", "technicalSkills" : "Microsoft Office, Microsoft Word, Microsoft Excel, EHR, EMR", "professionalSkills" : [ "Customer service", "Scheduling", "Registration", "Insurance verification", "Financial assistance programs", "Money handling", "Medical record requests", "Patient correspondence" ], "hardSkillsList" : [ "Data entry", "Demographic information", "Insurance information" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Demographic information", "level" : "intermediate" }, { "name" : "Insurance information", "level" : "intermediate" } ], "majorSkills" : "Customer service, Patient registration, Scheduling", "majorSkillsList" : [ "Customer service", "Patient registration", "Scheduling" ], "coreResponsibilities" : "Serve as main point of contact for patients, Communicate with patients in a warm friendly manner, Obtain information for scheduling and registering patients, Ensure all demographics and insurance information is collected, Enter information correctly into EHR, Support school-based providers remotely, Demonstrate exceptional customer service, Communicate effectively with patients and families, Schedule patient appointments, Interact with patients in a friendly respectful manner, Determine information needed for patient registration, Provide appropriate documentation, Determine and verify insurance status, Verify patient's eligibility for financial assistance programs, Collect appropriate documentation from patients and family, Collect patient co-payments, Practice proper money handling, Answer telephone calls by third ring, Respond to text messages within one hour, Transfer calls appropriately, Assist with medical record requests, Prepare and mail patient correspondence, Respond to messages left within one business day, Maintain neatness and appearance of patient waiting area, Participate in departmental and organizational meetings", "teamCollaboration" : "Organizational meetings; Departmental meetings", "domainKnowledge" : "Medical office practices; Ambulatory healthcare setting; Federally Qualified Health Center", "domainList" : [ "medical-office-practices", "ambulatory-healthcare-setting", "federally-qualified-health-center" ], "domainSpecificKnowledge" : [ "Medical office practices", "Ambulatory healthcare setting", "Federally Qualified Health Center" ], "toolProficiency" : [ "Electronic Health Record", "Electronic Medical Record" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Patient charting", "qualificationsBasic" : "Two years of experience in an ambulatory healthcare setting, High school diploma or GED, Proficient computer skills", "qualificationsPreferred" : "Knowledge of medical office practices", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. The Patient Service Representative (PSR) serves as the main point of contact for patients both in person and on the phone. The PSR communicates with patients in a warm friendly manner to obtain information needed for scheduling and registering patients. The PSR ensures that all demographics and insurance information is collected and correctly entered into Electronic Health Record (EHR). This role will support Lawrence Township school-based providers remotely. Essential Duties and Responsibilities include the following. Other duties may be assigned. Demonstrates exceptional customer service and communicates effectively with patients and patients’ families. Schedules patient appointments. Interacts with patients in a friendly respectful manner. Determines information needed for patient registration and provides appropriate documentation. Determines and verifies insurance status and/or patient’s eligibility for financial assistance programs and collects appropriate documentation from patients and patients’ family. Collects patient co-payments and practices proper money handling as defined by JPCHC standards. Answers telephone calls by third ring and text messages within one hour. Transfer calls appropriately. Assists with medical record requests. Prepares and mails patient correspondence as directed. Responds to messages left within one business day. Responsible for neatness and appearance of the patient waiting area. Participates in all departmental and organizational meetings. All other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Knowledge of medical office practices Excellent written and oral communication Two years of experience in an ambulatory healthcare setting High school diploma or GED Computer Skills To perform this job successfully, an individual should have proficient computer skills, including Microsoft Office (specifically Word and Excel), Electronic Medical and Health records, and other applications. Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Customer service, Patient registration, Scheduling. Serve as main point of contact for patients. Communicate with patients in a warm friendly manner", "postedDate" : "2026-06-14T01:26:21.087", "createdAt" : "2026-06-14T01:26:21.087", "lastUpdated" : "2026-06-15T07:37:01.720", "ingestTimestamp" : "2026-06-14T01:26:21.087", "mongoId" : "6a2c93ab74d8ee00a0988afc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Demographic information", "Insurance information", "Customer service", "Patient registration", "Scheduling", "Registration", "Insurance verification", "Financial assistance programs", "Money handling", "Medical record requests", "Patient correspondence", "Medical office practices", "Ambulatory healthcare setting", "Federally Qualified Health Center", "Electronic Health Record", "Electronic Medical Record" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde45c2beec4dd3d9a3f81", "title" : "Patient Office Representative II", "company" : "City of Hope", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Office Representative II in Newport Beach, United States, adjusted for the healthcare industry and company size." }, "location" : "United States-California-Newport Beach", "locations" : [ "United States-California-Newport Beach", "Clerical", "Onsite, Days, Days" ], "timestamp" : "2026-06-15T23:18:02.200", "fingerprint" : "93a9f8b5d18a2fd894be9aff65e6f2076db15176d5a1bc877ece77d94f2ad3c4", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=226584", "externalId" : "226584", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Newport Beach", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6170092,-117.9294401" } ], "locationText" : "Newport Beach, California, United States", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Office Suite, Electronic health records", "professionalSkills" : [ "Medical terminology", "Patient registration", "Appointment scheduling", "Insurance verification", "Medical billing" ], "hardSkillsList" : [ "Medical terminology", "Patient registration", "Appointment scheduling", "Insurance verification", "Medical billing" ], "hardSkills" : [ { "name" : "Medical terminology", "level" : "intermediate" }, { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Appointment scheduling", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Medical billing", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Appointment scheduling, Insurance verification", "majorSkillsList" : [ "Patient registration", "Appointment scheduling", "Insurance verification" ], "coreResponsibilities" : "Register patients, Schedule patient appointments, Verify patient insurance eligibility, Collect patient co-pays and outstanding balances, Answer patient phone calls, Provide information to patients, Maintain patient records, Assist with medical billing", "teamCollaboration" : "Physicians; Nurses; Medical assistants", "domainKnowledge" : "Medical office procedures; Medical terminology; Insurance verification processes", "domainList" : [ "medical-office-procedures", "medical-terminology", "insurance-verification-processes" ], "domainSpecificKnowledge" : [ "Medical office procedures", "Medical terminology", "Insurance verification processes" ], "toolProficiency" : [ "Electronic health records" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "qualificationsBasic" : "High School diploma or GED, Two years of experience in a medical office setting, Experience with electronic health records (EHR) systems, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Associate's degree, Bilingual in Spanish and English", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary: The Patient Office Representative II is responsible for the check-in and check- out of patients on behalf of the department as well as other tasks in support of patient care activities, including utilizing telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule, and re-schedule complex appointments. This role requires independent judgement to successfully coordinate the scheduling and care of patients across multiple departments in alignment with patient experience initiatives. This position functions as an interface and information resource for patients, physicians, and staff. The Patient Office Representative II is patient oriented and performs a variety of clerical and administrative duties in support of the clinical teams. This position also performs other front office duties as required in a fast-paced clinical environment. As a successful candidate, you will: Customer Service: • Receives and greets patients in a friendly manner. • Promptly answers the telephone, direct calls, takes messages and responds to routine questions. • Interacts with patients, family members and the public courteously and according to established standards. Registration: • Check-in patients for appointments and troubleshoot patient information issues as needed. • Collect copays, properly reconciles payments, and prepare weekly deposits. Scheduling: • Schedule all patient appointments (including hospital and office follow-ups). • Call patients to confirm, cancel or reschedule appointments. • Call no show patients and follows policy for notification. Quality Assurance: • Maintains appropriate level of productivity and accuracy for work performed based on department standards. • Maintains thorough knowledge of policies, procedures, and standard work within the department to successfully perform duties on a day-to-day basis. Your qualifications should include: High school diploma or equivalent Two years of medical front office in a clinic or hospital setting. Medical Terminology experience required. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here . To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Newport Beach", "summaryDescription" : "Patient Office Representative II at City of Hope. Skills: Patient registration, Appointment scheduling, Insurance verification. Register patients. Schedule patient appointments", "createdAt" : "2026-06-14T20:47:42.594", "lastUpdated" : "2026-06-15T23:18:02.200", "ingestTimestamp" : "2026-06-14T20:47:42.594", "mongoId" : "69dde45c2beec4dd3d9a3f81", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical terminology", "Patient registration", "Appointment scheduling", "Insurance verification", "Medical billing", "Medical office procedures", "Insurance verification processes", "Electronic health records" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988b03", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Service Representative in Indianapolis, adjusted for mid-seniority in the healthcare industry." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T12:54:43.533", "fingerprint" : "0de12cdf5b9e1976fc85ed64df515d5b0b7519f6942f1255c9f2be73760b9b71", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4261447009", "externalId" : "4261447009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "domainKnowledge" : "Community health; Whole-person care; Underserved populations", "domainList" : [ "community-health", "whole-person-care", "underserved-populations" ], "domainSpecificKnowledge" : [ "Community health", "Whole-person care", "Underserved populations" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Medical record requests", "specialRequirements" : "Reliable transportation, Travel between practice sites", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You’ll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC’s money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center", "postedDate" : "2026-06-13T21:15:50.858", "createdAt" : "2026-06-13T21:15:50.858", "lastUpdated" : "2026-06-15T12:54:43.533", "ingestTimestamp" : "2026-06-13T21:15:50.858", "mongoId" : "6a2c93ab74d8ee00a0988b03", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Community health", "Whole-person care", "Underserved populations" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988af7", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Service Representative in Indianapolis, adjusted for mid-seniority in the healthcare industry." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T10:55:19.787", "fingerprint" : "519f068fe6642fa219e7efcaba404fa5ba35a3b3f9288dd566723b4df44b81ac", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4234259009", "externalId" : "4234259009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Office, Microsoft Word, Microsoft Excel, Electronic Health Record", "professionalSkills" : [ "Customer service", "Medical office practices", "Money handling" ], "hardSkillsList" : [ "Patient registration", "Insurance verification", "Demographic data entry" ], "hardSkills" : [ { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Demographic data entry", "level" : "intermediate" } ], "majorSkills" : "Patient scheduling, Patient registration, Customer service", "majorSkillsList" : [ "Patient scheduling", "Patient registration", "Customer service" ], "coreResponsibilities" : "Serve as main point of contact for patients, Communicate with patients warmly, Obtain information for scheduling, Obtain information for registration, Enter demographics and insurance information into EHR, Schedule patient appointments, Determine registration information, Provide appropriate documentation, Determine insurance status, Verify insurance eligibility, Collect appropriate documentation, Collect patient co-payments, Practice proper money handling, Answer telephone calls, Transfer calls appropriately, Assist with medical record requests, Prepare patient correspondence, Mail patient correspondence, Respond to messages, Maintain neatness of waiting area, Participate in meetings", "teamCollaboration" : "School-based providers remotely", "domainKnowledge" : "Medical office practices; Ambulatory healthcare setting; Federally Qualified Health Center", "domainList" : [ "medical-office-practices", "ambulatory-healthcare-setting", "federally-qualified-health-center" ], "domainSpecificKnowledge" : [ "Medical office practices", "Ambulatory healthcare setting", "Federally Qualified Health Center" ], "toolProficiency" : [ "Electronic Health Record", "Microsoft Word", "Microsoft Excel" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Demographics; Insurance information", "qualificationsBasic" : "Two years of experience in an ambulatory healthcare setting, High school diploma or GED, Proficient computer skills, Proficient in Microsoft Office, Proficient in Electronic Medical and Health records", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. The Patient Service Representative (PSR) serves as the main point of contact for patients both in person and on the phone. The PSR communicates with patients in a warm friendly manner to obtain information needed for scheduling and registering patients. The PSR ensures that all demographics and insurance information is collected and correctly entered into Electronic Health Record (EHR). This role will support Warren Township school-based providers remotely. Essential Duties and Responsibilities include the following. Other duties may be assigned. Demonstrates exceptional customer service and communicates effectively with patients and patients’ families. Schedules patient appointments. Interacts with patients in a friendly respectful manner. Determines information needed for patient registration and provides appropriate documentation. Determines and verifies insurance status and/or patient’s eligibility for financial assistance programs and collects appropriate documentation from patients and patients’ family. Collects patient co-payments and practices proper money handling as defined by JPCHC standards. Answers telephone calls by third ring and text messages within one hour. Transfer calls appropriately. Assists with medical record requests. Prepares and mails patient correspondence as directed. Responds to messages left within one business day. Responsible for neatness and appearance of the patient waiting area. Participates in all departmental and organizational meetings. All other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Knowledge of medical office practices Excellent written and oral communication Two years of experience in an ambulatory healthcare setting High school diploma or GED Computer Skills To perform this job successfully, an individual should have proficient computer skills, including Microsoft Office (specifically Word and Excel), Electronic Medical and Health records, and other applications. Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Patient scheduling, Patient registration, Customer service. Serve as main point of contact for patients. Communicate with patients warmly", "postedDate" : "2026-06-13T20:47:42.639", "createdAt" : "2026-06-13T20:47:42.639", "lastUpdated" : "2026-06-15T10:55:19.787", "ingestTimestamp" : "2026-06-13T20:47:42.639", "mongoId" : "6a2c93ab74d8ee00a0988af7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient registration", "Insurance verification", "Demographic data entry", "Patient scheduling", "Customer service", "Medical office practices", "Money handling", "Ambulatory healthcare setting", "Federally Qualified Health Center", "Electronic Health Record", "Microsoft Word", "Microsoft Excel" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc2cd74d8ee00a0a077cc", "title" : "Patient Service Representative", "company" : "Madison Medical Affiliates", "industry" : "Healthcare", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Patient Service Representative in Mequon, United States, with adjustments for the healthcare industry and company size." }, "location" : "Mequon, WI", "locations" : [ "Mequon", "WI" ], "timestamp" : "2026-06-15T09:31:41.484", "fingerprint" : "1044d69a01481e0683302151f62303b9bddafdb2ac868e772977b1a78143e3f4", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://madison-medical-affiliates.breezy.hr/p/6e75b21c2f62-patient-service-representative-i", "externalId" : "6e75b21c2f62", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mequon", "state" : "Wisconsin", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.2219088,-87.9822969" } ], "locationText" : "Mequon, Wisconsin, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Follow Madison Medical standards, Support the philosophy", "workSiteFlexibility" : "Onsite", "rawDescription" : "Patient Service Representative I Job Summary: A Patient Service Representative is the first line of contact between patients and our clinics and physicians. The Patient Service Representative follows Madison Medical standards of practice, policies and procedures and supports the philosophy by inc", "summaryDescription" : "Patient Service Representative at Madison Medical Affiliates. Follow Madison Medical standards. Support the philosophy", "createdAt" : "2026-06-14T01:12:08.589", "lastUpdated" : "2026-06-15T09:31:41.484", "ingestTimestamp" : "2026-06-14T01:12:08.589", "mongoId" : "6a2cc2cd74d8ee00a0a077cc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2eca5b74d8ee00a0eb4933", "title" : "Patient Service Representative - Family Medicine", "company" : "VillageMD", "salary" : { "min" : 38000.0, "max" : 49000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Service Representative in Bend, United States, adjusted for the healthcare industry and company size." }, "location" : "Bend, OR", "locations" : [ "Bend, OR", "United States of America" ], "timestamp" : "2026-06-15T23:26:20.908", "fingerprint" : "9df3487adb7d09daa67a6f03bd8b992ee239837bdb54bafa7bbb197dc6a846e6", "source" : "workday", "language" : "en", "applyUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Bend-OR/Patient-Service-Representative---Family-Medicine_R52314-1", "externalId" : "R52314", "industryFunction" : { }, "locationPoint" : "40.25516,-122.20861", "structuredLocations" : [ { "city" : "Bend", "state" : "Oregon", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.0581728,-121.3153096" } ], "locationText" : "Bend, Oregon, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ **Position Summary:** The Patient Service Representative (PSR) is responsible for a variety of administration functions, including, but not limited to: greeting patients/families, scheduling appointments and tests in an efficient and timely manner, answering the telephone promptly and dealing with the caller’s needs in a professional manner, collecting cash payments, issuing receipts and posting payments, daily extensive computer use navigating multiple applications. The PSR maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. **Essential Functions:** * Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. * Communicates proactively with co-workers, physicians and patients regarding registration related information. * Informs patients of delay in physician schedules * Posts all self-pay charges, collects payments, and provides patient with receipt * Accurately reconciles daily payments * Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections. * Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. * Obtains, verifies and updates patient information including demographics, insurance, HIPAA forms and financial waivers * Accurately explains and completes any/all necessary forms for the patient, obtains and witnesses necessary signatures * Demonstrates a working knowledge of the insurance grid for all services performed; explains par and non-par insurance plans. * Appropriately refers applicable patients to financial counselors * Schedules appointments accurately according to department guidelines; using waitlist when applicable. * Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows * Reconciles billing slips to daily schedule. * Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings. * Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly. * Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. * Confirms future appointments as needed. Review Eligibility and Phone report * Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations * Working knowledge of management of workflow dashboard * Demonstrates the ability to adequately follow downtime procedures * Recognizes and performs duties which need to be performed although not directly assigned **General Job Functions:** * Other duties as assigned **Education and/or Experience:** * High School Graduate/GED / Equivalent required. Vocational / Technical School / Diploma Program preferred * Associate’s Degree, preferred * 0 - 1 years’ experience. 2-4 years’ experience preferred * Ability to communicate in English, both orally and in writing, required * Ability to organize and perform multiple tasks in a timely manner, required * Basic proficiency in computer use, required * Knowledge of medical office and terminology, preferred * Ability to commute to satellite offices as needed, required * Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) * Standard Office Technology in a Window based environment * EHR, Practice Management System and Departmental/Ancillary Systems **Travel** : Ability to commute to satellite offices as needed, required # ** _About Our Commitment_** ## **Total Rewards at VillageMD** Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. ## **Equal Opportunity Employer** Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. ## **Safety Disclaimer** Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, [https://www.consumer.ftc.gov/JobScams](https://www.consumer.ftc.gov/JobScams) or file a complaint at [https://www.ftccomplaintassistant.gov/](https://www.ftccomplaintassistant.gov/).", "summaryDescription" : "Patient Service Representative - Family Medicine at VillageMD", "postedDate" : "2026-06-11T21:58:03.411", "createdAt" : "2026-06-14T21:58:03.390", "lastUpdated" : "2026-06-15T23:26:20.908", "ingestTimestamp" : "2026-06-14T21:58:03.390", "mongoId" : "6a2eca5b74d8ee00a0eb4933", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Bend-OR/Patient-Service-Representative---Family-Medicine_R52314-1", "salaryAnnualMin" : 38000, "salaryAnnualMax" : 49000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f7574d8ee00a08ec250", "title" : "Veterinarian - Internal Medicine", "company" : "Eastern Pennsylvania Veterinary Medical Center", "industry" : "Veterinary Medicine", "salary" : { "min" : 180000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Veterinarian - Internal Medicine in Eastern Pennsylvania, adjusted for Lead seniority and full-time onsite employment." }, "location" : "Eastern Pennsylvania Veterinary Medical Center", "locations" : [ "Eastern Pennsylvania Veterinary Medical Center" ], "certifications" : [ "Board-certified Diplomate of the American College of Veterinary Internal Medicine (DACVIM)" ], "timestamp" : "2026-06-15T02:29:26.049", "fingerprint" : "44067ade28dcde895dd2776162e3dcee8d6ba56b1afe350d27bee7af6f880885", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/eastern-pennsylvania-veterinary-medical-center/jobs/4280605009", "externalId" : "4280605009", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Pennsylvania, United States", "professionalSkills" : [ "Internal medicine", "Specialty medicine", "Patient care", "Medical excellence" ], "hardSkillsList" : [ "Veterinary diagnostics", "Endoscopy", "Ultrasound", "MRI", "CT", "Fluoroscopy", "Laboratory analysis" ], "hardSkills" : [ { "name" : "Veterinary diagnostics", "level" : "intermediate" }, { "name" : "Endoscopy", "level" : "intermediate" }, { "name" : "Ultrasound", "level" : "intermediate" }, { "name" : "MRI", "level" : "intermediate" }, { "name" : "CT", "level" : "intermediate" }, { "name" : "Fluoroscopy", "level" : "intermediate" }, { "name" : "Laboratory analysis", "level" : "intermediate" } ], "majorSkills" : "Veterinary Internal Medicine, Specialty veterinary care, Diagnostic capabilities", "majorSkillsList" : [ "Veterinary Internal Medicine", "Specialty veterinary care", "Diagnostic capabilities" ], "coreResponsibilities" : "Deliver exceptional patient care, Advance medical excellence, Help shape the future of a growing specialty, Manage complex medical needs, Manage complex cases, Provide high-quality internal medicine", "teamCollaboration" : "Existing internist; Two-internist team; Credentialed veterinary nurses; Multidisciplinary approach; Collaboration from Anesthesia; Collaboration from Critical Care; Collaboration from Cardiology; Collaboration from Dentistry; Collaboration from Ophthalmology; Collaboration from Surgery; Collaboration from Pain Management", "domainKnowledge" : "Veterinary internal medicine; Emergency medicine; Specialty veterinary medicine", "domainList" : [ "veterinary-internal-medicine", "emergency-medicine", "specialty-veterinary-medicine" ], "domainSpecificKnowledge" : [ "Veterinary internal medicine", "Emergency medicine", "Specialty veterinary medicine" ], "toolProficiency" : [ "GE Fortis ultrasound" ], "communicationSkills" : "Client communication; Referring veterinarian communication; Colleague communication", "continuousLearning" : "Continuing education allowance; Professional development support", "qualificationsBasic" : "Residency-trained or board-certified Veterinary Internal Medicine Specialist, Eligible for board certification, Attain state Veterinary License in Pennsylvania, Collaborative mindset, Willingness to work as part of a two-internist team, Commitment to compassionate, evidence-based patient care, Communication skills with clients, referring veterinarians, and colleagues, Desire to contribute to a positive, supportive hospital culture", "qualificationsPreferred" : "Board-certified Diplomate of the American College of Veterinary Internal Medicine (DACVIM)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Residency-trained or board-certified Veterinary Internist Eastern Pennsylvania Veterinary Medical Center (EPVMC) EPVMC was founded on the belief that pets of the Lehigh Valley deserve access to advanced veterinary care 24 hours a day, 7 days a week. What started as a commitment to emergency medicine has grown into a collaborative specialty hospital where doctors, technicians, assistants, and client care teams work together to support patients with complex medical needs. As we continue to grow, our Internal Medicine Department is expanding. We are seeking a residency-trained or board-certified Veterinary Internal Medicine Specialist who is passionate about delivering exceptional patient care, advancing medical excellence, and helping shape the future of a growing specialty service. This is not a solo role. You will be joining an existing internist, allowing for shared case management, collaboration on complex cases, and a more sustainable approach to scheduling and patient care. Why EPVMC? Our Internal Medicine service is supported by a highly skilled team of credentialed veterinary nurses who understand the unique needs of specialty medicine EPVMC offers the advanced diagnostic capabilities and collaborative environment necessary to practice high-quality internal medicine. Our specialists have access to Karl Storz endoscopy equipment, GE Fortis ultrasound, MRI, CT, and fluoroscopy, along with a full in-house laboratory. The service benefits from a consistent referral and emergency caseload generated by our busy 24/7 Emergency Department, along with strong collaboration from Anesthesia, Critical Care, Cardiology, Dentistry, Ophthalmology, Surgery, and Pain Management. This multidisciplinary approach allows our clinicians to manage complex cases while creating a seamless continuum of care for hospitalized and referral patients. What We're Looking For Board-certified Diplomate of the American College of Veterinary Internal Medicine (DACVIM) or residency-trained candidate eligible for board certification Ability to attain state Veterinary License in Pennsylvania A collaborative mindset and willingness to work as part of a two-internist team Commitment to providing compassionate, evidence-based patient care Strong communication skills with clients, referring veterinarians, and colleagues Desire to contribute to a positive, supportive hospital culture Compensation and Benefits We offer a competitive compensation package, including a salary range of $180,000–$220,000 and a sign-on bonus of up to $50,000. Our Comprehensive benefit package includes: Medical, dental, and vision insurance 401(k) with a total company match up to 4%, after 6 months of employment Generous paid time off and flexible scheduling Continuing education allowance and professional development support Mental Health Resources Company paid bonding leave or applicable state provided bonding leave Perks for Your Pets Too! Because we know how much your pets mean to you, we offer special benefits designed just for them: Pet Care: Discounts on veterinary services and products Diagnostics: Savings on reference lab testing Nutrition: Discounts on Purina pet foods Insurance: Preferred rates with our pet insurance partner Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions. Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. Employment will require the successful completion of references and background check. Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws. Learn more about our career opportunities at: https://rarebreedvet.com/careers/ Where uncommon support partners with joy.", "summaryDescription" : "Veterinarian - Internal Medicine at Eastern Pennsylvania Veterinary Medical Center. Skills: Veterinary Internal Medicine, Specialty veterinary care, Diagnostic capabilities. Deliver exceptional patient care. Advance medical excellence", "postedDate" : "2026-06-12T22:12:15.074", "createdAt" : "2026-06-12T22:12:15.074", "lastUpdated" : "2026-06-15T02:29:26.049", "ingestTimestamp" : "2026-06-12T22:12:15.074", "mongoId" : "6a2c5f7574d8ee00a08ec250", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Veterinary diagnostics", "Endoscopy", "Ultrasound", "MRI", "CT", "Fluoroscopy", "Laboratory analysis", "Veterinary Internal Medicine", "Specialty veterinary care", "Diagnostic capabilities", "Internal medicine", "Specialty medicine", "Patient care", "Medical excellence", "Veterinary internal medicine", "Emergency medicine", "Specialty veterinary medicine", "Board-certified Diplomate of the American College of Veterinary Internal Medicine (DACVIM)", "GE Fortis ultrasound" ], "skillCount" : 19, "jobCategory" : "other", "jobSubcategory" : "internal-medicine-(specialty-veterinarian-roles)", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Veterinary Medicine" }, { "id" : "6960826f0937eae70e9c8c48", "title" : "Licensed Practical Nurse Internal Medicine", "company" : "Atrius Health", "industry" : "Healthcare", "salary" : { "min" : 29.0, "max" : 39.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Internal Medicine", "locations" : [ "Internal Medicine", "7:30 AM - 5:30 PM M-F", "Nursing, Individual Contributor, Individual Contributor" ], "certifications" : [ "Basic Life Support (BLS)", "Advanced Cardiac Life Support (ACLS)" ], "timestamp" : "2026-06-16T01:24:39.320", "fingerprint" : "cab6fc1d1fa3705c1f8b6e82485194511b84486a9a33b1c134522c572c810f0c", "source" : "taleo", "language" : "en", "applyUrl" : "https://atriushealth.taleo.net/careersection/ex/jobdetail.ftl?job=363348", "externalId" : "363348", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dedham", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2489143,-71.1755732" } ], "locationText" : "Dedham, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "professionalSkills" : [ "Nursing care", "Documentation", "Cost effective care" ], "hardSkillsList" : [ "Medication administration", "Patient care" ], "hardSkills" : [ { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Patient care", "level" : "intermediate" } ], "majorSkills" : "Patient care, Documentation, Medication administration", "majorSkillsList" : [ "Patient care", "Documentation", "Medication administration" ], "coreResponsibilities" : "Provide direct patient care, Meet psychological needs of patients, Meet physical needs of patients, Administer medications, Perform procedures, Contribute to continuity of care, Contribute to quality of care, Foster patient well-being, Foster family well-being, Identify situations requiring clinical judgment, Escalate issues to clinicians", "teamCollaboration" : "Work effectively as part of a team", "domainKnowledge" : "Nursing care standards", "domainList" : [ "nursing-care-standards" ], "domainSpecificKnowledge" : [ "Nursing care standards" ], "documentationSkills" : "Documentation policies", "continuousLearning" : "Paid professional development", "problemSolvingSkills" : "Clinical judgment", "outcomesObjectives" : "Maintain high patient satisfaction", "qualificationsBasic" : "Graduate of state-approved school of practical nursing, Current license to practice as practical nurse in Massachusetts, American Heart Association Basic Life Support (BLS) required, Experience with electronic medical records system required", "qualificationsPreferred" : "Minimum of 1 year of nursing experience, Advanced Cardiac Life Support (ACLS) may be required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative healthcare leader, delivering an effective system of connected care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our team of physicians, primary care providers and clinicians work with hospitals, community specialists and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together SUMMARY Under the direction and supervision of a Department Chief, Nurse Leader or designee, this licensed practical nurse provides direct patient care, meeting both psychological and physical needs of the patients and families. Practices within scope of practice in accordance with organizational policies and procedures. Administers medications and performs procedures in accordance with clinician orders and department/specialty/organizational policy, and procedures. Contributes to the continuity and quality of care of the patient while fostering the best interest and well-being of patients and their families. Identifies those situations requiring clinical judgment and decision making and escalates these issues to clinicians. EDUCATION/LICENSES/CERTIFICATIONS Graduate of a state-approved school of practical nursing. Possess a current license to practice as a practical nurse in the Commonwealth of Massachusetts. American Heart Association Basic Life Support (BLS) required. Advanced Cardiac Life Support (ACLS) may be required based on specialty. EXPERIENCE Strongly prefer minimum of 1 year of nursing experience. Experience with an electronic medical records system required. SKILLS Strong interpersonal, organizational and communication skills. Up to date with current standard of nursing care in Specialty. Consistent and accurate in documentation and follows documentation policies. Demonstrates ability to prioritize, multitask and work in a rapidly changing environment with multiple demands. Demonstrates excellence in practice, documentation and cost effective care utilization. Maintain high patient satisfaction. Ability to work effectively as part of a team. Fluent in basic computer skills. The hourly range for this role is $29.39 to $39.24 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Excellent benefits Include: $5000 Sign on bonus Up to 8% company retirement contribution, Generous Paid Time Off 10 paid holidays, Paid professional development Competitive health and welfare benefit package. Internal Medicine Dedham MA - Dedham Medical", "summaryDescription" : "Licensed Practical Nurse Internal Medicine at Atrius Health. Skills: Patient care, Documentation, Medication administration. Provide direct patient care. Meet psychological needs of patients", "createdAt" : "2026-06-14T19:53:52.832", "lastUpdated" : "2026-06-16T01:24:39.320", "ingestTimestamp" : "2026-06-14T19:53:52.832", "mongoId" : "6960826f0937eae70e9c8c48", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60320, "salaryAnnualMax" : 81120, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Medication administration", "Patient care", "Documentation", "Nursing care", "Cost effective care", "Nursing care standards", "Basic Life Support (BLS)", "Advanced Cardiac Life Support (ACLS)" ], "skillCount" : 8, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d831a74d8ee00a0c16a66", "title" : "Medical Assistant - Internal Medicine", "company" : "Cleveland Clinic Health System", "salary" : { "min" : 39000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Medical Assistant - Internal Medicine in Solon, OH, adjusted for entry-level seniority at Cleveland Clinic Health System." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T02:06:56.228", "fingerprint" : "f5907a1d9abb28fb215f88d8c9720348ae969a8d0b3563b47900e03c26ed80aa", "source" : "workday", "language" : "en", "applyUrl" : "https://ccf.wd1.myworkdayjobs.com/ClevelandClinicCareers/job/Solon-Family-Health-Center/Medical-Assistant---Internal-Medicine_343476", "externalId" : "343476", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Solon", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.3897764,-81.4412259" } ], "locationText" : "Solon, Ohio, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "## At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. ## We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and ****The Power of Every One.**** ### Job Title Medical Assistant - Internal Medicine ### Location Solon ### Facility Solon Family Health Center ### Department Solon Internal Medicine-Regional Operations ### Job Code C15016 ### Shift Day/Evening/Night/Weekend ### Schedule 8:00am-4:30pm ### Job Summary ### Job Details Join Cleveland Clinic's Solon Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialties providing patients with the world-class care Cleveland Clinic is known for. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. Solon Family Health Center provides comprehensive services for adults, such as diagnosing and treating health problems that require prompt attention, conducting general physical examinations and performing screenings, which may detect health problems early. **A caregiver in this role will work Monday through Friday from 8:00am to 4:30pm with one evening required per week until 8:00pm with Saturday rotations. Hours will ultimately be varied and be based on the needs of the clinic.** A caregiver who excels in this role will: * Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care. * Monitor and communicate changes in patient condition. * Maintain equipment, medical supplies and examination areas. * Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: * Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1). * Completion of a clinical externship OR extensive clinical experience. * Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period. Preferred qualifications for the ideal future caregiver include: * Medical Assisting certification. * Successful completion of a Cleveland Clinic externship. **Physical Requirements:** * Manual dexterity to operate office equipment. * May require extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. * Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. * Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. **Personal Protective Equipment:** * Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: [_https://info.flclearinghouse.com/_](https://info.flclearinghouse.com/) Please review the [_Equal Employment Opportunity poster_](https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal). Cleveland Clinic is pleased to be an equal employment opportunity employer.", "summaryDescription" : "Medical Assistant - Internal Medicine at Cleveland Clinic Health System", "postedDate" : "2026-06-13T18:55:36.434", "createdAt" : "2026-06-14T18:55:36.412", "lastUpdated" : "2026-06-16T02:06:56.228", "ingestTimestamp" : "2026-06-14T18:55:36.412", "mongoId" : "6a2d831a74d8ee00a0c16a66", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ccf.wd1.myworkdayjobs.com/ClevelandClinicCareers/job/Solon-Family-Health-Center/Medical-Assistant---Internal-Medicine_343476", "salaryAnnualMin" : 39000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "junior", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6960826f0937eae70e9c8c1b", "title" : "Licensed Practical Nurse Internal Medicine", "company" : "Atrius Health", "industry" : "Healthcare", "salary" : { "min" : 29.0, "max" : 39.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Internal Medicine", "locations" : [ "Internal Medicine", "Mon - Fri 8-6 hours vary", "Nursing, Individual Contributor, Individual Contributor" ], "timestamp" : "2026-06-15T21:22:29.829", "fingerprint" : "52ebd690c2af5c5196d82259327b26b51d18486c0233fcde55dd387675bc80ca", "source" : "taleo", "language" : "en", "applyUrl" : "https://atriushealth.taleo.net/careersection/ex/jobdetail.ftl?job=368669", "externalId" : "368669", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Burlington", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.5048167,-71.1956111" } ], "locationText" : "Burlington, Massachusetts, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY Under the direction and supervision of a Department Chief, Nurse Leader or designee, this licensed practical nurse provides direct patient care, meeting both psychological and physical needs of the patients and families. Practices within scope of practice in accordance with organizational policies and procedures. Administers medications and performs procedures in accordance with clinician orders and department/specialty/organizational policy, and procedures. Contributes to the continuity and quality of care of the patient while fostering the best interest and well-being of patients and their families. Identifies those situations requiring clinical judgment and decision making and escalates these issues to clinicians. EDUCATION/LICENSES/CERTIFICATIONS Graduate of a state-approved school of practical nursing. Possess a current license to practice as a practical nurse in the Commonwealth of Massachusetts. American Heart Association Basic Life Support (BLS) required. Advanced Cardiac Life Support (ACLS) may be required based on specialty. EXPERIENCE Strongly prefer minimum of 1 year of nursing experience. Experience with an electronic medical records system required. SKILLS Strong interpersonal, organizational and communication skills. Up to date with current standard of nursing care in Specialty. Consistent and accurate in documentation and follows documentation policies. Demonstrates ability to prioritize, multitask and work in a rapidly changing environment with multiple demands. Demonstrates excellence in practice, documentation and cost effective care utilization. Maintain high patient satisfaction. Ability to work effectively as part of a team. Fluent in basic computer skills. The hourly range for this role is $29.39 to $39.24 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Excellent benefits Include: $5000 Sign on bonus Up to 8% company retirement contribution, Generous Paid Time Off 10 paid holidays, Paid professional development Competitive health and welfare benefit package. Internal Medicine Burlington MA", "summaryDescription" : "Licensed Practical Nurse Internal Medicine at Atrius Health", "createdAt" : "2026-06-14T19:38:57.516", "lastUpdated" : "2026-06-15T21:22:29.829", "ingestTimestamp" : "2026-06-14T19:38:57.516", "mongoId" : "6960826f0937eae70e9c8c1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 60320, "salaryAnnualMax" : 81120, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6960826e0937eae70e9c8bf2", "title" : "Registered Nurse (MNA) Internal Medicine", "company" : "Atrius Health", "industry" : "Healthcare", "salary" : { "min" : 38.0, "max" : 71.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Internal Medicine", "locations" : [ "Internal Medicine", "M-F, 40 8 hr shift or 10 hr shift", "Nursing, Individual Contributor, Individual Contributor" ], "timestamp" : "2026-06-16T03:33:46.487", "fingerprint" : "eb91b46c58ba6944a96879fb0c140f263e3a5e22b8a881d443f66fb5634eeb5a", "source" : "taleo", "language" : "en", "applyUrl" : "https://atriushealth.taleo.net/careersection/ex/jobdetail.ftl?job=371149", "externalId" : "371149", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Somerville", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3875968,-71.0994968" } ], "locationText" : "Somerville, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "remoteFriendly" : false, "rawDescription" : "Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY Under the direction of the Department Chief, Nurse Leader or designee, this registered professional nurse provides practice support to a clinical team, recognizing the patient as the central focus, providing age appropriate nursing care to patients across the lifespan. This position is responsible for effective care delivery and management of patient care within a specialty, utilizing the nursing process and adhering to current standards of nursing practice. Communicates and coordinates effectively with all entities involved in the care of the patient to promote safe, high quality care. Makes decisions reflecting critical thinking and evidence based nursing practice . EDUCATION/LICENSES/CERTIFICATIONS Graduate of a State-approved school of nursing, Bachelor of Science in Nursing (BSN) preferred. Possess a current license to practice professional nursing in the Commonwealth of Massachusetts. American Heart Association Basic Life Support (BLS) required. Advanced Cardiac Life Support (ACLS) may be required based on specialty. EXPERIENCE Strongly prefer minimum of 2 years of RN experience. Experience with an electronic medical records system required. SKILLS Must exhibit strong critical thinking, problem solving, interpersonal and patient interviewing skills. Highly motivated and self-directed. Possesses ability to interpret clinical information, assess the implication of treatment and develop and implement a plan of care. Demonstrates ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands. Is up to date with current standard of nursing care in Specialty. Demonstrates excellence in practice, documentation and cost effective care utilization. Maintains high patient satisfaction. Possesses ability to work effectively as part of a team. Fluent in basic computer skills. The hourly range for this role is $38.66 to $71.87 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Excellent benefits Include: · Up to 8% company retirement contribution, · Generous Paid Time Off · 10 paid holidays, · Paid professional development, · Competitive health and welfare benefit package. Internal Medicine Somerville MA", "summaryDescription" : "Registered Nurse (MNA) Internal Medicine at Atrius Health", "createdAt" : "2026-06-14T18:49:28.816", "lastUpdated" : "2026-06-16T03:33:46.487", "ingestTimestamp" : "2026-06-14T18:49:28.816", "mongoId" : "6960826e0937eae70e9c8bf2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 79040, "salaryAnnualMax" : 147680, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6960826f0937eae70e9c8c05", "title" : "Patient Service Representative I", "company" : "Atrius Health", "industry" : "Healthcare", "salary" : { "min" : 19.0, "max" : 28.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Internal Medicine", "locations" : [ "Internal Medicine", "Monday- Friday 8:30a-5:00p", "Practice Support Staff, Entry Level, Entry Level" ], "timestamp" : "2026-06-15T08:47:34.818", "fingerprint" : "9a6de2e9a69bac500bb70cb4c3fea4e87226a16a7058b49cb76b43ce56c10d16", "source" : "taleo", "language" : "en", "applyUrl" : "https://atriushealth.taleo.net/careersection/ex/jobdetail.ftl?job=364288", "externalId" : "364288", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Massachusetts", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Time management", "Organizational skills" ], "hardSkillsList" : [ "Patient appointment management" ], "hardSkills" : [ { "name" : "Patient appointment management", "level" : "intermediate" } ], "majorSkills" : "Customer service, Patient care support", "majorSkillsList" : [ "Customer service", "Patient care support" ], "coreResponsibilities" : "Receive incoming calls and inquiries, Assist patients in care management, Support interdisciplinary care delivery, Provide extraordinary customer service, Solve patient problems, Strengthen patient/clinician relationship, Ensure improve patient access, Ensure patient understanding", "teamCollaboration" : "Interdisciplinary coordinated care delivery model; Collaborative value-based philosophy", "domainKnowledge" : "Healthcare; Patient care", "domainList" : [ "healthcare", "patient-care" ], "domainSpecificKnowledge" : [ "Healthcare", "Patient care" ], "toolProficiency" : [ "EPIC", "EMR" ], "communicationSkills" : "Clear verbal communication; Clear written communication", "documentationSkills" : "Patient related documents", "continuousLearning" : "Paid professional development", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Massachusetts Residents Only, On-site training required", "qualificationsBasic" : "High School diploma or equivalency, EPIC/ registration system experience, Reliable high-speed home internet, Computer experience required, Ability to use word processing and spreadsheet programs, Electronic medical record (EMR) experience or aptitude", "qualificationsPreferred" : "Bachelor's or non-clinical degree with healthcare interest, One year in clinical or customer service setting, High-volume call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : " Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY This position is looking for skilled call center candidates at our site in Post Office Square, MA. Applicants must live in Massachusetts, have EPIC/ registration system experience (please list on resume as applicable), and have reliable high-speed home internet. This role is fully remote after training is complete (training is around 2-6 weeks, depending on previous experience) and should be located close enough to our site for on-site training as needed. This is a great opportunity to grow within the call center field to make a positive difference for our patients within a great company! Note to candidates: Due to the high volume of candidates for this type of role, please only apply up to two of the same positions that best fits your experience and location needs for consideration. Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care. Through a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model, plays an integral role in the support of our patients. Provides extraordinary customer service and strong problem solving skills to strengthen the patient/clinician relationship. Must have clear verbal and written communication skills to ensure improve patient access and understanding. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. A bachelor’s or other non-clinical degree combined with an interest in healthcare EXPERIENCE A minimum of one year in a clinical or customer service setting preferred. Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required. High- volume call center experience preferred. SKILLS Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Working knowledge of patient related documents preferred. The hourly range for this role is $19.80 to $28.29 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Benefits Include: · Up to 8% company retirement contribution · Generous Paid Time Off · 10 paid holidays · Paid professional development Internal Medicine Boston MA - Post Office Square", "summaryDescription" : "Patient Service Representative I at Atrius Health. Skills: Customer service, Patient care support. Receive incoming calls and inquiries. Assist patients in care management", "createdAt" : "2026-06-14T00:34:45.457", "lastUpdated" : "2026-06-15T08:47:34.818", "ingestTimestamp" : "2026-06-14T00:34:45.457", "mongoId" : "6960826f0937eae70e9c8c05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 58240, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient appointment management", "Customer service", "Patient care support", "Time management", "Organizational skills", "Healthcare", "Patient care", "EPIC", "EMR" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6960826e0937eae70e9c8bd3", "title" : "Registered Nurse (MNA) Internal Medicine", "company" : "Atrius Health", "industry" : "Healthcare", "salary" : { "min" : 38.0, "max" : 71.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Internal Medicine", "locations" : [ "Internal Medicine", "M-F 8a-6p Variable", "Nursing, Entry Level, Entry Level" ], "certifications" : [ "License to practice professional nursing in Massachusetts", "American Heart Association Basic Life Support (BLS)", "Advanced Cardiac Life Support (ACLS)" ], "timestamp" : "2026-06-15T10:05:40.532", "fingerprint" : "6431dfbc7b77923e977f1819faba4cec5b07ed873d4ca682feb30d592f0f9b80", "source" : "taleo", "language" : "en", "applyUrl" : "https://atriushealth.taleo.net/careersection/ex/jobdetail.ftl?job=371488", "externalId" : "371488", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dedham", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.2489143,-71.1755732" } ], "locationText" : "Dedham, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "professionalSkills" : [ "Care delivery", "Care management", "Patient care", "Critical thinking", "Problem solving", "Interpersonal skills", "Patient interviewing", "Interpret clinical information", "Prioritize", "Multitask" ], "hardSkillsList" : [ "Nursing process", "Nursing practice", "Basic computer skills" ], "softSkillsList" : [ "Self-directed" ], "hardSkills" : [ { "name" : "Nursing process", "level" : "intermediate" }, { "name" : "Nursing practice", "level" : "intermediate" }, { "name" : "Basic computer skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Self-directed" } ], "majorSkills" : "Patient care, Nursing practice, Care delivery", "majorSkillsList" : [ "Patient care", "Nursing practice", "Care delivery" ], "coreResponsibilities" : "Provide practice support to a clinical team, Provide age appropriate nursing care, Effective care delivery, Management of patient care within a specialty, Utilize the nursing process, Adhere to current standards of nursing practice, Communicate and coordinate effectively with all entities, Promote safe, high quality care, Make decisions reflecting critical thinking, Make decisions reflecting evidence based nursing practice", "teamCollaboration" : "Clinical team support; Work effectively as part of a team", "domainKnowledge" : "Internal Medicine; Nursing care in Specialty", "domainList" : [ "internal-medicine", "nursing-care-in-specialty" ], "domainSpecificKnowledge" : [ "Internal Medicine", "Nursing care in Specialty" ], "documentationSkills" : "Documentation", "continuousLearning" : "Paid professional development", "problemSolvingSkills" : "Problem solving; Critical thinking; Interpret clinical information; Assess implication of treatment; Develop plan of care; Implement plan of care", "outcomesObjectives" : "Maintains high patient satisfaction", "qualificationsBasic" : "Current license to practice professional nursing in Massachusetts, American Heart Association Basic Life Support (BLS) required, Minimum of 2 years of RN experience, Experience with an electronic medical records system required", "qualificationsPreferred" : "Bachelor of Science in Nursing (BSN) preferred, Advanced Cardiac Life Support (ACLS) may be required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY Under the direction of the Department Chief, Nurse Leader or designee, this registered professional nurse provides practice support to a clinical team, recognizing the patient as the central focus, providing age appropriate nursing care to patients across the lifespan. This position is responsible for effective care delivery and management of patient care within a specialty, utilizing the nursing process and adhering to current standards of nursing practice. Communicates and coordinates effectively with all entities involved in the care of the patient to promote safe, high quality care. Makes decisions reflecting critical thinking and evidence based nursing practice . EDUCATION/LICENSES/CERTIFICATIONS Graduate of a State-approved school of nursing, Bachelor of Science in Nursing (BSN) preferred. Possess a current license to practice professional nursing in the Commonwealth of Massachusetts. American Heart Association Basic Life Support (BLS) required. Advanced Cardiac Life Support (ACLS) may be required based on specialty. EXPERIENCE Strongly prefer minimum of 2 years of RN experience. Experience with an electronic medical records system required. SKILLS Must exhibit strong critical thinking, problem solving, interpersonal and patient interviewing skills. Highly motivated and self-directed. Possesses ability to interpret clinical information, assess the implication of treatment and develop and implement a plan of care. Demonstrates ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands. Is up to date with current standard of nursing care in Specialty. Demonstrates excellence in practice, documentation and cost effective care utilization. Maintains high patient satisfaction. Possesses ability to work effectively as part of a team. Fluent in basic computer skills. The hourly range for this role is $38.66 to $71.87 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Excellent benefits Include: · Up to 8% company retirement contribution, · Generous Paid Time Off · 10 paid holidays, · Paid professional development, · Competitive health and welfare benefit package. Internal Medicine Dedham MA - Dedham Medical", "summaryDescription" : "Registered Nurse (MNA) Internal Medicine at Atrius Health. Skills: Patient care, Nursing practice, Care delivery. Provide practice support to a clinical team. Provide age appropriate nursing care", "createdAt" : "2026-06-14T09:34:29.374", "lastUpdated" : "2026-06-15T10:05:40.532", "ingestTimestamp" : "2026-06-14T09:34:29.374", "mongoId" : "6960826e0937eae70e9c8bd3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 79040, "salaryAnnualMax" : 147680, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Nursing process", "Nursing practice", "Basic computer skills", "Self-directed", "Patient care", "Care delivery", "Care management", "Critical thinking", "Problem solving", "Interpersonal skills", "Patient interviewing", "Interpret clinical information", "Prioritize", "Multitask", "Internal Medicine", "Nursing care in Specialty", "License to practice professional nursing in Massachusetts", "American Heart Association Basic Life Support (BLS)", "Advanced Cardiac Life Support (ACLS)" ], "skillCount" : 19, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2eca5a74d8ee00a0eb490e", "title" : "Patient Service Representative", "company" : "VillageMD", "salary" : { "min" : 18.25, "max" : 18.25, "currency" : "USD", "frequency" : "yearly" }, "location" : "Patchogue, NY", "locations" : [ "Patchogue, NY", "United States of America" ], "timestamp" : "2026-06-15T10:49:19.999", "fingerprint" : "7a81733896703c310f64735b868b53c176d6af45c03baa97a48cbce72f76787a", "source" : "workday", "applyUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Patchogue-NY/Medical-Receptionist_R51712", "externalId" : "R51712", "industryFunction" : { }, "locationPoint" : "40.76565,-73.01511", "structuredLocations" : [ { "city" : "Patchogue", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Patchogue, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Healthcare" ], "softSkillsList" : [ "Happy, welcoming, and can-do attitude, Detail-oriented, Team player, Flexible/adaptable nature, Passion for helping others" ], "softSkills" : [ { "name" : "Happy, welcoming, and can-do attitude, Detail-oriented, Team player, Flexible/adaptable nature, Passion for helping others" } ], "majorSkills" : "Customer service, Patient registration, Medical records, Insurance processing, Computer proficiency", "majorSkillsList" : [ "Customer service, Patient registration, Medical records, Insurance processing, Computer proficiency" ], "coreResponsibilities" : "Welcoming and providing exemplary customer service to all incoming patients, registering patients, coordinating with the team for timely patient turnaround, responding to patient questions and concerns with urgency and kindness, and handling all paperwork associated with patient registration.", "teamCollaboration" : "Ability to effectively interact with physicians, patients and other staff members.", "toolProficiency" : [ "Computer" ], "communicationSkills" : "Excellent verbal; Excellent written; Interpersonal communication skills; Answering phone calls; Responding to patient questions", "documentationSkills" : "Scanning; Updating; Filing medical records; Entering/updates patient information", "problemSolvingSkills" : "Coordinating patient in-take; Processing medical insurance information; Verifying patient eligibility; Addressing patient questions about insurance", "specialRequirements" : "Ability to sit and stand for periods of time. Heavy computer use required.", "outcomesObjectives" : "Ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.", "qualificationsBasic" : "High School Degree or GED. Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred. Computer Proficiency and superior keyboarding skills (approximately 55 wpm). Bilingual language skills required or preferred based on site location.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient. This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration. ## ** _Essential Functions/Responsibilities_** * Greeting and welcoming patients * Organizing and coordinating patient in-take and other appointments * Accurately enters/updates patient information in system * Assisting patients with completion of paperwork when necessary * Scanning, updating and filing medical records * Answering phone calls, questions, etc. in a prompt and polite manner * Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate) * Handling cash and co-payments accurately and responsibly * Providing outstanding customer service to every patient * Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc. ## **_Qualifications_** * A High School Degree or GED * Happy, welcoming, and can-do attitude with patients and coworkers * Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred * Excellent verbal, written, and interpersonal communication skills * Detail-oriented and a team player * Computer Proficiency and superior keyboarding skills (approximately 55 wpm) * Flexible/adaptable nature to work in a continuously evolving environment * Passion for helping others in a healthcare environment * Ability to effectively interact with physicians, patients and other staff members * Bilingual language skills required or preferred based on site location. ## **_Physical requirements_** Ability to sit and stand for periods of time. Heavy computer use required. #INDPSRRN **Pay Rate:** $18.25 per hour The provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. # **_About Our Commitment_** ## **Total Rewards at VillageMD** Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. ## **Equal Opportunity Employer** Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. ## **Safety Disclaimer** Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, [https://www.consumer.ftc.gov/JobScams](https://www.consumer.ftc.gov/JobScams) or file a complaint at [https://www.ftccomplaintassistant.gov/](https://www.ftccomplaintassistant.gov/).", "summaryDescription" : "Patient Service Representative at VillageMD. Skills: Customer service, Patient registration, Medical records, Insurance processing, Computer proficiency. Welcoming and providing exemplary customer service to all incoming patients, registering patients, coordinating with the team for timely patient turnaround, responding to patient questions and concerns with urgency and kindness, and handling all paperwork associated with patient registration.", "postedDate" : "2026-06-12T21:04:31.215", "createdAt" : "2026-06-14T21:04:31.206", "lastUpdated" : "2026-06-15T10:49:19.999", "ingestTimestamp" : "2026-06-14T21:04:31.206", "mongoId" : "6a2eca5a74d8ee00a0eb490e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Patchogue-NY/Medical-Receptionist_R51712", "salaryAnnualMin" : 37960, "salaryAnnualMax" : 37960, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Happy, welcoming, and can-do attitude, Detail-oriented, Team player, Flexible/adaptable nature, Passion for helping others", "Customer service, Patient registration, Medical records, Insurance processing, Computer proficiency", "Healthcare", "Computer" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3076a1f292fd229c01c0e4", "title" : "Medical Assistant/Patient Service Representative - Float", "company" : "PhyNet Dermatology LLC", "industry" : "Healthcare", "salary" : { "min" : 18.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Island Dermatology", "locations" : [ "Island Dermatology" ], "timestamp" : "2026-06-16T09:33:36.818", "fingerprint" : "8442db97f19dc23e5ebb27766be989d9ee1b34402deb981bdddffb737ba75288", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phynetdermatology/jobs/5160262007", "externalId" : "5160262007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Glendora", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1361187,-117.8653390" } ], "locationText" : "Glendora, California, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Patient care", "Dermatological procedures" ], "hardSkillsList" : [ "Medical history documentation", "Procedure assistance" ], "hardSkills" : [ { "name" : "Medical history documentation", "level" : "intermediate" }, { "name" : "Procedure assistance", "level" : "intermediate" } ], "majorSkills" : "Patient care, Medical documentation, Procedure assistance", "majorSkillsList" : [ "Patient care", "Medical documentation", "Procedure assistance" ], "coreResponsibilities" : "Collaborate with team, Manage patient volume, Document patient histories, Document history of present illness, Document medical history, Document surgical history, Document family history, Document medications, Document allergies, Prepare dermatological procedures, Assist with dermatological procedures, Prepare cosmetic procedures, Assist with cosmetic procedures", "teamCollaboration" : "Collaborate with team", "domainKnowledge" : "Dermatology", "domainList" : [ "dermatology" ], "domainSpecificKnowledge" : [ "Dermatology" ], "documentationSkills" : "Medical history documentation; Visit documentation", "specialRequirements" : "Climb stairs, Balance, Stoop, Kneel, Bend, Crouch, Crawl, Lift up to 20 pounds, Push up to 20 pounds, Pull up to 20 pounds, Move up to 20 pounds", "outcomesObjectives" : "Manage up to 40 patients daily", "qualificationsBasic" : "Update medical histories, Document visit details, Assist with dermatological procedures, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Ability to adjust focus", "qualificationsPreferred" : "EHR system experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: The Medical Assistant/Patient Service Representative plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care. Responsibilities include patient rooming, updating medical histories, documenting visit details, and assisting with various dermatological procedures such as biopsies, surgeries, and skin treatments. Pay and Hours: $18 - $23/hr. Monday - Friday, 40 hours per week. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Collaborate with a team to manage an average patient volume of up to 40 patients daily. Document patient histories, including history of present illness (HPI), medical, surgical, and family history, medications, and allergies. Prepare and assist with dermatological and cosmetic procedures, including ED reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Medical Assistant/Patient Service Representative - Float at PhyNet Dermatology LLC. Skills: Patient care, Medical documentation, Procedure assistance. Collaborate with team. Manage patient volume", "postedDate" : "2026-06-16T01:18:17.899", "createdAt" : "2026-06-16T01:18:17.899", "lastUpdated" : "2026-06-16T09:33:36.818", "ingestTimestamp" : "2026-06-16T01:18:17.899", "mongoId" : "6a3076a1f292fd229c01c0e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical history documentation", "Procedure assistance", "Patient care", "Medical documentation", "Dermatological procedures", "Dermatology" ], "skillCount" : 6, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "69dde3e52beec4dd3d9a03f0", "title" : "Customer Service Representative II", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level Customer Service Representatives in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826905", "locations" : [ "826905", "
Austin:1411 Brazos (320TX-4000)
1411 Brazos St
Austin, 78701

" ], "timestamp" : "2026-06-16T01:56:50.649", "fingerprint" : "bccc00e608aa754fea80078f806fdd518dc60236b87a212b3d2b0c865a1a82ce", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34581", "externalId" : "34581", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "technicalSkills" : "Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet Explorer", "professionalSkills" : [ "Customer service principles", "Data entry", "Typing", "Computer navigation", "Call center technology" ], "hardSkillsList" : [ "Telephone skills" ], "hardSkills" : [ { "name" : "Telephone skills", "level" : "intermediate" } ], "majorSkills" : "Customer service, Tax programs, UI benefits", "majorSkillsList" : [ "Customer service", "Tax programs", "UI benefits" ], "coreResponsibilities" : "Complete Employer Services Desk training, Respond to Employer UI/Tax inquiries, Assist employers navigating self-service options, Provide accurate information, Maintain professional demeanor, Identify and escalate priority issues, Document employer contacts, Process documents, Research Unemployment Tax System, Assist with additional tasks", "teamCollaboration" : "Supportive team", "domainKnowledge" : "Unemployment Tax System; UI benefit program", "domainList" : [ "unemployment-tax-system", "ui-benefit-program" ], "domainSpecificKnowledge" : [ "Unemployment Tax System", "UI benefit program" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Documenting contacts", "problemSolvingSkills" : "Good judgment; Decision making", "specialRequirements" : "Texas resident, Up to 5% travel, Lift 15 Lbs, Criminal background check", "outcomesObjectives" : "Provide exemplary customer service; Ensure positive experience; Achieve self-sufficiency in using TWC website", "qualificationsBasic" : "Six months of experience in customer service, clerical, call center, or administrative support work", "qualificationsPreferred" : "Experience working in a call center environment, Experience with other government agencies, Skills and knowledge of basic accounting practices, Bilingual (English and Spanish) skill set", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "WHO WE ARE: The Texas Workforce Commission (TWC) administers the Unemployment Benefits and Tax programs in Texas. Employer-paid state unemployment taxes and reimbursements pay for state unemployment benefits and are an investment in the state workforce. The Tax Employer Services Desk (ESD) is the front line in supporting employers as they navigate day-to-day decisions related to their TAX account and managing unemployment benefit claims. We strive to provide supportive education and guidance to our customers in these areas. TWC is seeking to fill two Customer Service Representative (CSR) II positions responsible for handling Employer inquiries. This position will be reporting to the Tax Department and can reside near any Tele-Center (McAllen, San Antonio), or a Tax office location. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A Texas resident with professional communication skills who can provide exemplary customer service to employers reaching out for TAX and UI benefit program assistance. To be successful as a customer service representative, you will have a passion for serving people and be able to work both independently and collaboratively as part of a supportive team. You must also be an individual who enthusiastically shares our department's E.P.I.C. vision and values in a positive, high-paced, energetic team environment. WHAT YOU WILL DO: - Be able to successfully complete Employer Services Desk training. - Have great listening skills, interpersonal and communication skills. - Be comfortable working in a fast-paced, constantly changing work environment. - Have excellent data entry, typing and computer navigational skills. - Have knowledge or experience in customer service principles. - Adapt to call center telephone and technology requirements. - Quickly learn and be proficient in Employer Services available for both Tax and UI programs. - Have a proven track record of good judgment and decision making at work. - Understand the importance of being at work when scheduled. - Be open to feedback and have a professional approach to adjusting as needed. -Perform routine (journey-level) customer service work providing immediate service delivery by telephone. Work under moderate supervision, with limited latitude for the use of initiative and independent judgment. WHAT YOU WILL BE RESPONSIBLE FOR: - Responding to and resolving routine Employer UI/Tax inquiries received both through inbound calls. - Assisting employers in navigating and becoming self-sufficient in using all employer self-service options available on the TWC website. - Ensuring a positive and exemplary experience. - Providing accurate, valid, and complete information to employers using the right methods and tools. - Maintaining a composed and professional demeanor while handling challenging calls. - Identifying and escalating priority issues for resolution or coordinating with other departments to assist the employer. - Documenting all employer contacts and accurately processing documents or pending issues. - Researching information in Unemployment Tax System to address employer inquiries or issues, as applicable. - Remaining flexible and assisting with additional tasks as needed for the success of the department and division. YOU QUALIFY WITH: -Six months of experience in customer service, clerical, call center, or administrative support work. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience working in a call center environment or with other government agencies providing services to employers. - Ability to deliver services using high level of customer service. - Excellent computer skills. - Skills and knowledge of basic accounting practices plus. - Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer. - Exceptional verbal and written communication skills. - Bilingual (English and Spanish) skill set. YOU GAIN: - A Family Friendly Certified Workplace - Competitive Salary: $3,127.54/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave -Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits Works 40 hours a week during hours of operations Monday through Friday 8:00 AM - 5:00 PM. Duties require up to 5% travel (within the state of Texas) and the ability to lift 15 Lbs. Oral interviews will be part of the selection process. Criminal background check conducted on final candidate. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Customer Service Representative II at Texas Workforce Commission. Skills: Customer service, Tax programs, UI benefits. Complete Employer Services Desk training. 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Skills: Family Medicine, Internal Medicine. Provide direct patient care. Diagnose and treat acute illnesses", "createdAt" : "2026-06-15T22:21:41.825", "lastUpdated" : "2026-06-16T08:11:18.096", "ingestTimestamp" : "2026-06-15T22:21:41.825", "mongoId" : "6a3059d2f292fd229cf4b1a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 300000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Family Medicine", "Internal Medicine", "BLS certification required", "ACLS certification required" ], "skillCount" : 4, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a26220d74d8ee00a01fd032", "title" : "Patient Service Representative - Internal / Family Medicine", "company" : "Patient Service Representative", "industry" : "Healthcare", "salary" : { "min" : 18.13, "max" : 22.02, "currency" : "USD", "frequency" : "yearly" }, "location" : "Clifton, NJ", "locations" : [ "Clifton, NJ", "United States of America" ], "timestamp" : "2026-06-12T01:35:09.798", "fingerprint" : "44fa63b85ee6a9cda8a7f9b71c1c22d64f88c93bd4fbbfe55b6e5d0140fd20bf", "source" : "workday", "language" : "en", "applyUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Clifton-NJ/Patient-Service-Representative---Internal---Family-Medicine_R52201", "externalId" : "R52201", "industryFunction" : { }, "locationPoint" : "-27.93374,151.9066", "structuredLocations" : [ { "city" : "Clifton", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.8584328,-74.1637553" } ], "locationText" : "Clifton, New Jersey, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Medical office", "Medical terminology" ], "hardSkillsList" : [ "Payment collection", "Insurance verification", "Appointment scheduling", "Order entry", "Referral completion" ], "hardSkills" : [ { "name" : "Payment collection", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Appointment scheduling", "level" : "intermediate" }, { "name" : "Order entry", "level" : "intermediate" }, { "name" : "Referral completion", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Customer service, Administrative support", "majorSkillsList" : [ "Patient registration", "Customer service", "Administrative support" ], "coreResponsibilities" : "Greet visitors, patients, and families, Maintain efficient patient flow, Provide excellent customer service, Answer telephone promptly, Take accurate messages, Inform patients of schedule delays, Assist with patient comfort, Post self pay charges, Collect payments, Reconcile daily payments, Reconcile billing slips, Open and close batches, Reconcile collections, Prepare deposits, Document corrections, Scan insurance card, Process insurance verifications, Update patient account, Update patient information, Schedule appointments accurately, Confirm future appointments, Review Eligibility and Phone report, Schedule and enter orders for diagnostic tests, Enter orders for procedures, Ensure timely pre-authorizations, Complete referrals, Enter referrals into system, Communicate problems and concerns, Perform clerical duties, Fax documents, Photocopy documents, Scan documents, File documents, Perform mailings, Demonstrate flexibility with work schedules, Cover for other staff, Follow downtime procedures", "teamCollaboration" : "Patient Care Resources; Clinical staff", "domainKnowledge" : "Value-based care; Health care networks", "domainList" : [ "value-based-care", "health-care-networks" ], "domainSpecificKnowledge" : [ "Value-based care", "Health care networks" ], "toolProficiency" : [ "EHR", "Practice Management System" ], "communicationSkills" : "Oral communication; Written communication", "specialRequirements" : "Commute to satellite offices, Pushing and pulling, Lift heavy objects, Physical mobility, Dexterity of hands and fingers, Balance during climbing, bending and/or reaching, Endurance (continuous typing, prolonged standing/walking)", "qualificationsBasic" : "High School Graduate or GED required, Ability to communicate in English, Basic proficiency in computer use", "qualificationsPreferred" : "Associate Degree preferred, Previous PSR experience preferred, Knowledge of medical office and terminology preferred, Previous experience with Standard Office Technology in a Window based environment preferred, Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ Essential Job functions: · Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. · Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. · Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. · Informs patients of delay in physician schedules, assists with patient comfort while delayed. · Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule. · Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections. · Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Updates patient information including demographics, insurance, HIPAA forms and financial waivers. · Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed. Review Eligibility and Phone report. · Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows. · Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations. · Completes referrals according to departmental guidelines and properly enters into the appropriate system. · Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly. General Job functions: · Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings. · Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations. · Demonstrates the ability to adequately follow downtime procedures. · Other job duties as required. Physical Job Requirements: · Pushing and pulling, taking frequency and weight into consideration. · Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration. · Physical mobility, which includes movement from place to place on the job, taking distance and speed into account. · Dexterity of hands and fingers. · Balance is maintained during climbing, bending and/or reaching · Endurance (e.g. continuous typing, prolonged standing/bending, walking). Environmental Risks: · Chemicals, Chemotherapy and Fumes · Loud noises · Vibration · Extreme temperatures · Confined spaces · Allergens: dust, mold and/or pollen · Magnetic fields · Radiation · Sharps · Latex · Combative patients/visitors Blood-borne Pathogens: · Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens. · Contact with patients or patient specimens are possible. · Unplanned or unexpected exposure. Education, Certification, Computer and Training Requirements: · High School Graduate or GED required. Associate Degree preferred. · Previous PSR experience preferred. · Ability to communicate in English, both orally and in writing. · Must have excellent customer service skills. · Must have the ability to organize and perform multiple tasks in a timely manner. · Knowledge of medical office and terminology preferred. · Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred. · Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred. Travel: · Ability to commute to satellite offices as needed. Pay Range: $18.13 - $22.02 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. # **_About Our Commitment_** ## **Total Rewards at VillageMD** Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. ## **Equal Opportunity Employer** Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. ## **Safety Disclaimer** Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, [https://www.consumer.ftc.gov/JobScams](https://www.consumer.ftc.gov/JobScams) or file a complaint at [https://www.ftccomplaintassistant.gov/](https://www.ftccomplaintassistant.gov/).", "summaryDescription" : "Patient Service Representative - Internal / Family Medicine at Patient Service Representative. Skills: Patient registration, Customer service, Administrative support. Greet visitors, patients, and families. Maintain efficient patient flow", "postedDate" : "2026-06-09T11:32:03.909", "createdAt" : "2026-06-11T11:32:03.649", "lastUpdated" : "2026-06-12T01:35:09.798", "ingestTimestamp" : "2026-06-11T11:32:03.649", "mongoId" : "6a26220d74d8ee00a01fd032", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Clifton-NJ/Patient-Service-Representative---Internal---Family-Medicine_R52201", "salaryAnnualMin" : 37710, "salaryAnnualMax" : 45801, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Payment collection", "Insurance verification", "Appointment scheduling", "Order entry", "Referral completion", "Patient registration", "Customer service", "Administrative support", "Medical office", "Medical terminology", "Value-based care", "Health care networks", "EHR", "Practice Management System" ], "skillCount" : 14, "jobCategory" : "customer-service", "seniorityLevel" : "junior", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2a48f574d8ee00a05e2dc0", "title" : "Patient Care Service Representative II", "company" : "Modena Allergy + Asthma", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Patient Care Service Representative II in San Diego, with adjustments for mid-seniority and the healthcare industry." }, "location" : "002", "locations" : [ "002" ], "timestamp" : "2026-06-14T20:29:29.602", "fingerprint" : "da001ab1cbcbfe807c1e5bb937770911bdc667a9b8fbf5b821e1a787c79418a2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/modenaallergyasthma/jobs/4273636009", "externalId" : "4273636009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Diego", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7174202,-117.1627720" } ], "locationText" : "San Diego, California, United States", "professionalSkills" : [ "Clinical prior authorizations" ], "hardSkillsList" : [ "Instrument sterilization", "Log refrigerator temperatures" ], "hardSkills" : [ { "name" : "Instrument sterilization", "level" : "intermediate" }, { "name" : "Log refrigerator temperatures", "level" : "intermediate" } ], "majorSkills" : "Patient care", "majorSkillsList" : [ "Patient care" ], "coreResponsibilities" : "Log refrigerator temperatures, Sterilize instruments per protocols, Assist with clinical prior authorizations", "domainKnowledge" : "Allergy and asthma", "domainList" : [ "allergy-and-asthma" ], "domainSpecificKnowledge" : [ "Allergy and asthma" ], "continuousLearning" : "Professional development opportunities", "specialRequirements" : "Occasionally lift objects up to 25 lbs, Bend, stoop, or reach as needed, Frequent use of hands and fingers, Normal vision and hearing", "outcomesObjectives" : "Directly impact patient outcomes; Contribute to team growth", "qualificationsBasic" : "Respond quickly in a fast-paced clinical environment", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Modena Health (“MH”) and Modena Allergy log refrigerator temperatures and sterilize instruments per protocols. Assist with clinical prior authorizations under the direction of a supervisor. Additional responsibilities as assigned. Qualifications occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable. What We Offer Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities In addition, we offer paid time Off (PTO), sick time, floating holiday and holiday pay Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network) A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth If this role excites you, please submit your resume and a cover letter outlining your relevant experience and why you’re passionate about joining our team. We look forward to hearing from enthusiastic candidates ready to drive our success! California Consumer Privacy Act (CCPA) Notice Modena Health (“MH”) and Modena Allergy & Asthma (\"MAA\") complies with the California Consumer Privacy Act (“CCPA”). Personal information provided in the job application process will be collected, used, and retained in accordance with applicable privacy laws. Candidates may request additional information regarding the categories of personal information collected and the purposes for which it is used during the hiring process.", "summaryDescription" : "Patient Care Service Representative II at Modena Allergy + Asthma. Skills: Patient care. Log refrigerator temperatures. Sterilize instruments per protocols", "postedDate" : "2026-06-11T20:40:56.344", "createdAt" : "2026-06-11T20:40:56.344", "lastUpdated" : "2026-06-14T20:29:29.602", "ingestTimestamp" : "2026-06-11T20:40:56.344", "mongoId" : "6a2a48f574d8ee00a05e2dc0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Instrument sterilization", "Log refrigerator temperatures", "Patient care", "Clinical prior authorizations", "Allergy and asthma" ], "skillCount" : 5, "jobCategory" : "customer-service", "jobSubcategory" : "administrative-support", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69ce5df99bc74574cb671a42", "title" : "Customer Service Representative II", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Representative II in McAllen, Texas, adjusted for the government industry." }, "location" : "826677", "locations" : [ "826677", "
McAllen:400 E Hackberry Ave (320-4103) (320TX-4103)
400 E Hackberry Ave
Mcallen, 78501-9222

" ], "timestamp" : "2026-06-15T07:06:10.291", "fingerprint" : "beb82d37887eb0f2b542591adfbeca6471f54889061e8e68cd84c3eaffe39528", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=33773", "externalId" : "33773", "industryFunction" : { }, "structuredLocations" : [ { "city" : "McAllen", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "26.2041140,-98.2300605" } ], "locationText" : "McAllen, Texas, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Data entry, Computer navigation", "professionalSkills" : [ "Customer service", "Benefit information", "Program information", "Serving people", "Independent work", "Collaborative work", "Teamwork", "Judgment", "Decision making", "Feedback implementation", "Service delivery", "Issue resolution", "Information provision", "Eligibility determination", "Appeal process information" ], "hardSkillsList" : [ "Typing 40 WPM" ], "softSkillsList" : [ "Professional communication", "Pleasant demeanor", "Respectful demeanor", "Composed demeanor", "Professional demeanor" ], "hardSkills" : [ { "name" : "Typing 40 WPM", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Professional communication" }, { "name" : "Pleasant demeanor" }, { "name" : "Respectful demeanor" }, { "name" : "Composed demeanor" }, { "name" : "Professional demeanor" } ], "majorSkills" : "Customer service, UI claims processing, Benefit information", "majorSkillsList" : [ "Customer service", "UI claims processing", "Benefit information" ], "coreResponsibilities" : "Process UI claims over phone, Data enter information into system, Data enter information into databases, Respond to UI inquiries, Resolve UI inquiries, Handle inbound calls, Handle online callback forms, Ensure positive customer experience, Ensure exemplary customer experience, Provide accurate information, Provide valid information, Provide complete information, Use right methods, Use right tools, Calm upset customers, Calm emotional customers, Identify priority issues, Escalate priority issues, Document customer contacts, Process documents, Process pending issues, Gather facts, Issue eligibility determinations, Provide UI claim information, Provide UI rule information, Provide UI policy information, Provide UI process information, Provide UI requirement information, Research information in benefit system, Address customer inquiries, Address customer issues, Provide appeal process information, Assist with additional tasks", "teamCollaboration" : "Work as part of team", "domainKnowledge" : "UI program rules; UI program regulations; UI claim provisions; UI claim policies; UI claim processes; UI claim requirements", "domainList" : [ "ui-program-rules", "ui-program-regulations", "ui-claim-provisions", "ui-claim-policies", "ui-claim-processes", "ui-claim-requirements" ], "domainSpecificKnowledge" : [ "UI program rules", "UI program regulations", "UI claim provisions", "UI claim policies", "UI claim processes", "UI claim requirements" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Excel", "Microsoft Outlook", "Internet Explorer" ], "communicationSkills" : "Professional communication; Verbal communication; Written communication", "documentationSkills" : "Document customer contacts", "continuousLearning" : "Training program", "problemSolvingSkills" : "Issue resolution; Eligibility determination", "specialRequirements" : "Must be Texas resident, Willing to relocate to Texas, No visa sponsorship", "outcomesObjectives" : "Positive customer experience; Exemplary customer experience", "qualificationsBasic" : "Complete CSR II training program, Good listening skills, Interpersonal skills, Communication skills, Professional telephone etiquette, Work in fast paced environment, Excellent data entry skills, Typing skills, Computer navigational skills, Customer service principles knowledge, Adapt to call center technology, Quickly learn UI program rules, Proven track record good judgment, Proven track record decision making, Understand importance of attendance, Open to feedback, Professional approach to feedback", "qualificationsPreferred" : "Experience in government benefits, Experience in other benefits program, Experience in insurance program, Handling of applications experience, Eligibility determination experience, Prior customer service experience, Prior call-center experience, Type 40 words per minute, Experience using computers, Knowledge of Microsoft Word, Knowledge of Microsoft Excel, Knowledge of Microsoft Outlook, Knowledge of Internet Explorer, Excellent verbal communication skills, Excellent written communication skills, Bilingual (English and Spanish)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. These Customer Services Representative II positions are located at 400 E Hackberry Ave, McAllen, Texas at the South Texas Tele-Center. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A Texas resident with professional communication skills who can provide exemplary customer service while obtaining (UI) benefit information and providing unemployment program information to our customers, so they understand their next steps. To be successful as a CSR, you must have a passion for serving people and able to work independently and collaboratively as part of a supportive team. -Be able to successfully complete the CSR II training program -Have great listening skills, interpersonal and communication skills, and professional, pleasant, and respectful telephone etiquette. -Be comfortable working in a fast paced, constantly changing work environment -Have excellent data entry, typing and computer navigational skills -Have knowledge or experience in customer service principles -Adapt to call center telephone and technology requirements -Quickly learn UI program rules and regulations -Have a proven track record of good judgment and decision making at work -Understand the importance of being at work when scheduled -Be open to feedback and have a professional approach to implementing it WHAT YOU WILL DO: The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Process UI claims over the phone and data entering information into benefit system and databases -Respond to and resolving routine UI inquiries received through inbound calls, and online callback forms -Ensure a positive and exemplary experience with all customers -Provide accurate, valid, and complete information to customers using the right methods and tools -Calm upset or emotional customers by providing a composed and professional demeanor. Identifying and escalating priority issues for resolution -Document all customer contacts and accurately processing documents or pending issues -Gather facts and issuing eligibility determinations -Provide information on UI claim provisions, rules, policies, processes, and requirements to claimants and employers -Research information in benefit system to address customer inquiries or issues -Provide information about the appeal process to claimants or employers, as applicable -Remain flexible and assisting with additional tasks as needed for the success of the department and division YOU QUALIFY WITH: - Six months of experience in customer service, clerical, call center, or administrative support work. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Experience in a government benefits or other benefits/insurance program -Handling of applications and eligibility determination experience -Prior customer service and/or call-center experience -Ability to type 40 words per minute with minimal errors -Experience using computers. -Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer -Excellent verbal and written communication skills strongly preferred -Bilingual (English and Spanish) YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $3,127.54/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Mcallen", "summaryDescription" : "Customer Service Representative II at Texas Workforce Commission. Skills: Customer service, UI claims processing, Benefit information. Process UI claims over phone. Data enter information into system", "createdAt" : "2026-06-14T02:47:49.068", "lastUpdated" : "2026-06-15T07:06:10.291", "ingestTimestamp" : "2026-06-14T02:47:49.068", "mongoId" : "69ce5df99bc74574cb671a42", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Typing 40 WPM", "Professional communication", "Pleasant demeanor", "Respectful demeanor", "Composed demeanor", "Professional demeanor", "Customer service", "UI claims processing", "Benefit information", "Program information", "Serving people", "Independent work", "Collaborative work", "Teamwork", "Judgment", "Decision making", "Feedback implementation", "Service delivery", "Issue resolution", "Information provision", "Eligibility determination", "Appeal process information", "UI program rules", "UI program regulations", "UI claim provisions", "UI claim policies", "UI claim processes", "UI claim requirements", "Microsoft Word", "Microsoft Excel", "Microsoft Outlook", "Internet Explorer" ], "skillCount" : 32, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2eca5b74d8ee00a0eb4928", "title" : "Patient Service Representative - Pulmonology", "company" : "VillageMD", "salary" : { "min" : 18.13, "max" : 22.02, "currency" : "USD", "frequency" : "yearly" }, "location" : "Clark, NJ", "locations" : [ "Clark, NJ", "United States of America" ], "timestamp" : "2026-06-15T13:41:22.383", "fingerprint" : "95434e319ac554c27594f680485cb7847cf3633ecf4cdba696159a987e102041", "source" : "workday", "applyUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Clark-NJ/Patient-Service-Representative---Pulmonology_R52344", "externalId" : "R52344", "industryFunction" : { }, "locationPoint" : "40.63,-74.31", "structuredLocations" : [ { "city" : "Clark", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Clark, New Jersey, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 1, "experienceLevel" : "Entry", "technicalSkills" : "EHR", "professionalSkills" : [ "Knowledge of medical office and terminology preferred." ], "hardSkillsList" : [ "medical office", "medical terminology" ], "softSkillsList" : [ "customer service, flexibility" ], "hardSkills" : [ { "name" : "medical office", "level" : "intermediate" }, { "name" : "medical terminology", "level" : "intermediate" } ], "softSkills" : [ { "name" : "customer service, flexibility" } ], "majorSkills" : "scheduling, payment collection", "majorSkillsList" : [ "scheduling, payment collection" ], "coreResponsibilities" : "The Patient Service Representative greets visitors and patients, manages patient flow through registration, and handles telephone communications. This role is responsible for collecting payments, reconciling daily transactions, processing insurance information, and scheduling appointments and diagnostic tests. Additionally, the representative collaborates with clinical staff for pre-authorizations and completes referrals.", "teamCollaboration" : "Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations. Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly.", "toolProficiency" : [ "Practice Management System" ], "communicationSkills" : "English fluency", "specialRequirements" : "Ability to commute to satellite offices as needed.", "qualificationsBasic" : "High School Graduate or GED required. Ability to communicate in English, both orally and in writing. Must have excellent customer service skills. Must have the ability to organize and perform multiple tasks in a timely manner. Basic proficiency in computer use required.", "qualificationsPreferred" : "Associate Degree preferred. Previous PSR experience preferred. Previous experience with Standard Office Technology in a Window based environment preferred. Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ Essential Job functions: · Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. · Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. · Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. · Informs patients of delay in physician schedules, assists with patient comfort while delayed. · Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule. · Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections. · Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Updates patient information including demographics, insurance, HIPAA forms and financial waivers. · Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed. Review Eligibility and Phone report. · Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows. · Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations. · Completes referrals according to departmental guidelines and properly enters into the appropriate system. · Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly. General Job functions: · Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings. · Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations. · Demonstrates the ability to adequately follow downtime procedures. · Other job duties as required. Physical Job Requirements: · Pushing and pulling, taking frequency and weight into consideration. · Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration. · Physical mobility, which includes movement from place to place on the job, taking distance and speed into account. · Dexterity of hands and fingers. · Balance is maintained during climbing, bending and/or reaching · Endurance (e.g. continuous typing, prolonged standing/bending, walking). Environmental Risks: · Chemicals, Chemotherapy and Fumes · Loud noises · Vibration · Extreme temperatures · Confined spaces · Allergens: dust, mold and/or pollen · Magnetic fields · Radiation · Sharps · Latex · Combative patients/visitors Blood-borne Pathogens: · Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens. · Contact with patients or patient specimens are possible. · Unplanned or unexpected exposure. Education, Certification, Computer and Training Requirements: · High School Graduate or GED required. Associate Degree preferred. · Previous PSR experience preferred. · Ability to communicate in English, both orally and in writing. · Must have excellent customer service skills. · Must have the ability to organize and perform multiple tasks in a timely manner. · Knowledge of medical office and terminology preferred. · Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred. · Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred. Travel: · Ability to commute to satellite offices as needed. Pay Range: $18.13 - $22.02 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. # **_About Our Commitment_** ## **Total Rewards at VillageMD** Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. ## **Equal Opportunity Employer** Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. ## **Safety Disclaimer** Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, [https://www.consumer.ftc.gov/JobScams](https://www.consumer.ftc.gov/JobScams) or file a complaint at [https://www.ftccomplaintassistant.gov/](https://www.ftccomplaintassistant.gov/).", "summaryDescription" : "Patient Service Representative - Pulmonology at VillageMD. Skills: scheduling, payment collection. The Patient Service Representative greets visitors and patients, manages patient flow through registration, and handles telephone communications. This role is responsible for collecting payments, reconciling daily transactions, processing insurance information, and scheduling appointments and diagnostic tests. Additionally, the representative collaborates with clinical staff for pre-authorizations ", "postedDate" : "2026-06-12T22:12:50.311", "createdAt" : "2026-06-14T22:12:50.290", "lastUpdated" : "2026-06-15T13:41:22.383", "ingestTimestamp" : "2026-06-14T22:12:50.290", "mongoId" : "6a2eca5b74d8ee00a0eb4928", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Clark-NJ/Patient-Service-Representative---Pulmonology_R52344", "salaryAnnualMin" : 37710, "salaryAnnualMax" : 45801, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "medical office", "medical terminology", "customer service, flexibility", "scheduling, payment collection", "Knowledge of medical office and terminology preferred.", "Practice Management System" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051f0f292fd229cf0945f", "title" : "Customer Service Representative II – Historical Interpreter", "company" : "The City of Fort Worth", "industry" : "Government", "salary" : { "min" : 18.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "None", "locations" : [ "None" ], "timestamp" : "2026-06-16T07:20:51.578", "fingerprint" : "7d70dac04e3aceaf86b56df89a795ed37b61567eaafd92a6d47a73ed5091de3e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/cityoffortworth/jobs/7773655003?gh_jid=7773655003", "externalId" : "7773655003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Worth", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7531770,-97.3327459" } ], "locationText" : "Fort Worth, Texas, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "professionalSkills" : [ "Customer service", "Public speaking", "Interpersonal skills" ], "hardSkillsList" : [ "Historical interpretation" ], "hardSkills" : [ { "name" : "Historical interpretation", "level" : "intermediate" } ], "majorSkills" : "Customer service, Historical interpretation", "majorSkillsList" : [ "Customer service", "Historical interpretation" ], "coreResponsibilities" : "Provide excellent customer service, Answer visitor questions, Conduct historical tours, Operate point-of-sale system, Assist with special events, Maintain cleanliness of work area", "teamCollaboration" : "Work with museum staff", "domainKnowledge" : "Fort Worth history; Local landmarks", "domainList" : [ "fort-worth-history", "local-landmarks" ], "domainSpecificKnowledge" : [ "Fort Worth history", "Local landmarks" ], "communicationSkills" : "Visitor engagement; Tour guiding", "problemSolvingSkills" : "Visitor inquiries", "qualificationsBasic" : "2 years of experience in customer service or related field", "qualificationsPreferred" : "Experience in a museum or historical site, Bilingual abilities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Pay Range: $18.32 - $22.90/hr. Job Posting Closing on: Thursday, June 18, 2026\uD83D\uDCC5 Workdays & Hours: Schedule Rotates every other week: Week One: Sat, T, Th, F, 9 a. m. to 4 p. m. Week Two: T, W, Th, F, 9 a. m. to 4 p. m. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More! The City of Fort Worth is one of the fastest growing large cities in the U. S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. \uD83C\uDF06 The City of Fort Worth’s Log Cabin Village is looking for a fun and engaging Museum Store Clerk/Historical Interpreter II to bring history to life for museum visitors from all over the world! Historical interpreters relay history and demonstrate 19th c. style crafts to an average of 27,000 visitors of all ages every year. The ideal candidate will possess excellent customer service skills, cash handling and retail merchandising experience, a passion for learning, and demonstrated success in the delivery of educational programming. This is a part-time position with an average of 24 hours/week. Log Cabin Village is a 19th C. living history museum dedicated to the preservation of 19th C. folk architecture and frontier lifeways. Owned and operated by the City of Fort Worth’s Park & Recreation Department, Log Cabin Village aspires to build connections to 19th century Texas by providing educational opportunities and sensory experiences that are engaging, accurate, and as authentic as possible. Minimum Qualifications: High School diploma or GED certification Two (2) years of responsible customer service experience Preferred Qualifications: Previous museum store or other retail experience Cash handling experience Heavy public contact in educational and/or museum settings Demonstrated ability to multitask and pay attention to detail Working knowledge of 19th crafts/skills Bilingual English/Spanish The Log Cabin Village Interpreter II job responsibilities include: Responsibly performs all aspects of front-line museum store operations, including stocking, merchandising, cleaning, cash register/credit card sales, starting group tours, and answering phone calls Opens museum grounds/buildings on Saturdays and as needed Provides exceptional customer service to group tour and walk-in visitors and coworkers Utilizes effective teamwork to achieve goals Ensures assigned areas are clean and secure (sweeping, cleaning glass, locking doors) Make items to be sold in museum store Assists with special family events and classes Develops and teaches classes as time and interest allows Dressing in 19th style clothing Heavy public contact Year-round outdoor work in non-climate-controlled conditions May also require extensive movement around the 2.5-acre site. Apply Now! Come be part of something special in Fort Worth. \uD83C\uDF1F WORKING CONDITIONS & PHYSICAL DEMANDS Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking and repetitive motions. Light Work – Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.", "summaryDescription" : "Customer Service Representative II – Historical Interpreter at The City of Fort Worth. Skills: Customer service, Historical interpretation. Provide excellent customer service. Answer visitor questions", "postedDate" : "2026-06-15T23:20:29.317", "createdAt" : "2026-06-15T23:20:29.317", "lastUpdated" : "2026-06-16T07:20:51.578", "ingestTimestamp" : "2026-06-15T23:20:29.317", "mongoId" : "6a3051f0f292fd229cf0945f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Historical interpretation", "Customer service", "Public speaking", "Interpersonal skills", "Fort Worth history", "Local landmarks" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ad06c74d8ee00a071231a", "title" : "Patient Service Representative", "company" : "Advocate Health", "industry" : "Healthcare", "salary" : { "min" : 19.8, "max" : 29.7, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-14T22:59:06.894", "fingerprint" : "caa32d1db375fb1d034580b5cb6ba2bd0cd920148e04d365776e6c238e233da1", "source" : "workday", "language" : "en", "applyUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Aurora-Medical-Center-Oshkosh---855-N-Westhaven-Dr/Patient-Service-Representative_R247525", "externalId" : "R247525", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Graduate", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service", "Data entry", "Organizational skills" ], "hardSkillsList" : [ "Keyboarding", "Data entry", "Filing" ], "hardSkills" : [ { "name" : "Keyboarding", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Filing", "level" : "intermediate" } ], "majorSkills" : "Customer service, Scheduling, Insurance verification", "majorSkillsList" : [ "Customer service", "Scheduling", "Insurance verification" ], "coreResponsibilities" : "Greet patients and visitors, Respond to routine requests, Answer telephone, Screen calls, Take messages, Register patients, Obtain demographic and insurance information, Verify insurance coverage, Collect co-pays, Collect deductibles, Collect previous payments, Update demographic and insurance information, Schedule patient appointments, Coordinate cancellations, Reschedule appointments, Add appointments to schedules, Provide information regarding test preparations, Inform patient time to arrive, Provide directional information, Update insurance data, Update financial responsibility data, Communicate changes to patient, Ensure information is complete and accurate, Apply knowledge of payer requirements, Identify registration problems, Report registration problems, Resolve registration problems, Monitor patient flow, Offer assistance to patients, Arrange transportation needs, Provide directions, Locate wheelchair, Perform visit closure, Check out patients, Schedule follow-up appointments, Provide patients with visit summary, File patient information, Retrieve patient information, Deliver patient information, Complete required forms, Complete documentation", "domainKnowledge" : "Government payer requirements; Third party payer requirements", "domainList" : [ "government-payer-requirements", "third-party-payer-requirements" ], "domainSpecificKnowledge" : [ "Government payer requirements", "Third party payer requirements" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Complete forms; Complete documentation", "problemSolvingSkills" : "Identify problems; Resolve problems", "specialRequirements" : "Sit for extended periods", "qualificationsBasic" : "High School Graduate", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Department:** 02130 AMG Westhaven - Gastroenterology **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 36 **Schedule Details/Additional Information:** Fulltime, Monday - Friday. Hours vary from 7:15 am- 5 pm **Pay Range** $19.80 - $29.70 **Major Responsibilities:** * Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. * Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. * Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. * Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate. * Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements. * Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments. * Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc. * Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary. * May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation. **Licensure, Registration, and/or Certification Required:** * None Required. **Education Required:** * High School Graduate. **Experience Required:** * No experience required. **Knowledge, Skills & Abilities Required:** * Excellent customer service skills. * Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians. * Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail. * Training or experience in keyboarding/data entry with an emphasis on speed and accuracy. * Excellent organizational skills. * Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically. * Ability to work in a fast paced environment with a strong attention to detail and accuracy. **Physical Requirements and Working Conditions:** * Exposed to normal medical office environment, may be exposed to potentially ill patients. * Must be able to sit for extended periods of time. * Operates all equipment necessary to perform the job. _This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties._ **Our Commitment to You:** Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: **Compensation** * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance **Benefits and more** * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. **About Advocate Health** [Advocate Health](https://www.advocatehealth.org/) is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names [Advocate Health Care](https://www.advocatehealth.com/) in Illinois; [Atrium Health](https://atriumhealth.org/) in the Carolinas, Georgia and Alabama; and [Aurora Health Care](https://www.aurorahealthcare.org/) in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with [Wake Forest University School of Medicine](https://school.wakehealth.edu/) serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.", "summaryDescription" : "Patient Service Representative at Advocate Health. Skills: Customer service, Scheduling, Insurance verification. Greet patients and visitors. Respond to routine requests", "postedDate" : "2026-06-12T01:08:53.760", "createdAt" : "2026-06-12T01:08:53.573", "lastUpdated" : "2026-06-14T22:59:06.894", "ingestTimestamp" : "2026-06-12T01:08:53.573", "mongoId" : "6a2ad06c74d8ee00a071231a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Aurora-Medical-Center-Oshkosh---855-N-Westhaven-Dr/Patient-Service-Representative_R247525", "salaryAnnualMin" : 41184, "salaryAnnualMax" : 61776, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Keyboarding", "Data entry", "Filing", "Customer service", "Scheduling", "Insurance verification", "Organizational skills", "Government payer requirements", "Third party payer requirements" ], "skillCount" : 9, "jobCategory" : "customer-service", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "69dde45b2beec4dd3d9a3f24", "title" : "Nuclear Medicine Technologist II", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 85000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Nuclear Medicine Technologist II in Duarte, California, adjusted for mid-seniority and the healthcare industry." }, "location" : "United States-California-Duarte", "locations" : [ "United States-California-Duarte", "Radiology/Imaging", "Onsite, Days, Days" ], "timestamp" : "2026-06-16T03:18:41.571", "fingerprint" : "44f256efe373c523b5ff973b23e2b19494f22f51e2a1b7c119460b37c52dd527", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=233104", "externalId" : "233104", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Duarte", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1394513,-117.9772873" } ], "locationText" : "Duarte, California, United States", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "remoteFriendly" : false, "rawDescription" : "Nuclear Medicine Technologist II - Nuclear Medicine/Radiology/Molecular Imaging ***Eligible for Sign-On Bonus*** Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. We are seeking a Nuclear Medicine Technologist II (Molecular Imaging Technologist II) to join our team! In this role, you will be responsible for performing a range of diagnostic imaging and therapeutic procedures using radionuclides for patients of all ages. We are cutting edge with research and innovative new PET tracers, oncology driven, and fast-paced with a variety of exams. Our Nuclear Medicine equipment includes: GE Infinia, GE Infinia Hawkeye and Optima. Our PET/CT equipment includes: Siemens BioGraph Vision. Join us in providing cutting-edge medical care and advancing the field of nuclear medicine. As a successful candidate, you will: Performs a variety of diagnostic imaging and therapeutic procedures, for patients of all ages, that requires the safe and effective use of radionuclides Utilize safe techniques to include protective shielding and prescribe safety standards for the preparation and handling of radioactive sources Maintain records of radioisotope receipt, use, storage and disposal in accordance with state and federal regulations governing the accountability for radioactive materials Your qualifications should include: Graduation from an accredited Nuclear Medicine Program 3+ years in Nuclear Medicine as a Nuclear Med Technologist California State Certification in Nuclear Medicine AND Certified Nuclear Medicine Technologist Certification (CNMT) or R.T. (N) (ARRT) Certification in Computed Tomography ARRT (CT) (highly preferred) BLS For candidates with City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Duarte", "summaryDescription" : "Nuclear Medicine Technologist II at City of Hope", "createdAt" : "2026-06-14T20:43:07.409", "lastUpdated" : "2026-06-16T03:18:41.571", "ingestTimestamp" : "2026-06-14T20:43:07.409", "mongoId" : "69dde45b2beec4dd3d9a3f24", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2eca5974d8ee00a0eb48d4", "title" : "Patient Service Representative - ENT", "company" : "VillageMD", "salary" : { "min" : 18.13, "max" : 22.02, "currency" : "USD", "frequency" : "yearly" }, "location" : "Livingston, NJ", "locations" : [ "Livingston, NJ", "United States of America" ], "timestamp" : "2026-06-16T02:16:18.550", "fingerprint" : "84ae3d619296185386cbb56456b5fd04a2188e6894bba05a0e0693c4932f32df", "source" : "workday", "language" : "en", "applyUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Livingston-NJ/Patient-Service-Representative---ENT_R49698", "externalId" : "R49698", "industryFunction" : { }, "locationPoint" : "30.50213,-90.74787", "structuredLocations" : [ { "city" : "Livingston", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7959335,-74.3148713" } ], "locationText" : "Livingston, New Jersey, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ **Essential Job functions** : * Responsible for scheduling hospital and ambulatory admissions. * Verbalizes procedure for collection of pre-admission testing data. Coordinates required testing prior to admission and ensures all information and consents are on site for patient’s admission/procedure. * Schedules and enters diagnostic tests and procedures into orders management system, following all appropriate workflows. * Arranges types and distributes surgery schedule. * Communicates problems to Nurse/Physician/Clinical Manager. * Employs appropriate and timely use of tasking. * Accurately completes any/all necessary forms for the patient * Performs various clerical duties including faxing, photocopying, scanning, filing and mailing’s * Establishes and maintains a positive working relationship with physicians and nursing staff **General Job functions:** * Demonstrates understanding of submission of necessary documents for hospital and our patient procedures. * Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures. * Demonstrates a working knowledge of insurance and pre-certification requirements. * Demonstrates working knowledge for rescheduling and canceling procedures. * Demonstrates customer service skills when communicating with peers/other departments. * Verbalizes customer services skills to alleviate patient anxiety. * Demonstrates good judgment in scheduling procedure to increase physician productivity. * Demonstrates understanding of emergency procedures * Logs surgical procedures as needed. * Arranges for specialty equipment/ services as needed. * Interacts with outside vendors / contracted services as needed. * Other job duties as required. **Education, Certification, Computer and Training Requirements:** * High School/GED required. Vocational / Technical School / Diploma Program preferred. * Heart Saver certification within 90 days of hire required. * 0 – 1 years experience. 2-4 years experience preferred. * Knowledge of medical terminology preferred. * Ability to communicate in English, both orally and in writing. * Strong interpersonal and organizational skills. * Ability to perform diverse work assignments with time limitations with a high degree of accuracy. * Ability to use problem solving, critical thinking and priority setting skills. * Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred. * Experience with Standard Office Technology in a Window based environment preferred. * Experience with patient care equipment preferred. * Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred Pay Range: $18.13 - $22.02 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. # **_About Our Commitment_** ## **Total Rewards at VillageMD** Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. ## **Equal Opportunity Employer** Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. ## **Safety Disclaimer** Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, [https://www.consumer.ftc.gov/JobScams](https://www.consumer.ftc.gov/JobScams) or file a complaint at [https://www.ftccomplaintassistant.gov/](https://www.ftccomplaintassistant.gov/).", "summaryDescription" : "Patient Service Representative - ENT at VillageMD", "postedDate" : "2026-06-12T21:38:33.930", "createdAt" : "2026-06-14T21:38:33.911", "lastUpdated" : "2026-06-16T02:16:18.550", "ingestTimestamp" : "2026-06-14T21:38:33.911", "mongoId" : "6a2eca5974d8ee00a0eb48d4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Livingston-NJ/Patient-Service-Representative---ENT_R49698", "salaryAnnualMin" : 37710, "salaryAnnualMax" : 45801, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25eb0d74d8ee00a01e3d8e", "title" : "Patient Service Rep - Internal Medicine", "company" : "Endeavor Health", "industry" : "Healthcare", "salary" : { "min" : 18.38, "max" : 26.65, "currency" : "USD", "frequency" : "yearly" }, "location" : "EDO Naperville 2007 95th Street", "locations" : [ "EDO Naperville 2007 95th Street", "United States of America" ], "timestamp" : "2026-06-12T06:25:26.978", "fingerprint" : "30765df6672db1384f2567b491b4843060568cc3bd8a4a4293a71229adb3d7ce", "source" : "workday", "language" : "en", "applyUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/EDO-Naperville-2007-95th-Street/Patient-Service-Rep---Internal-Medicine_R37509", "externalId" : "R37509", "industryFunction" : { }, "locationPoint" : "41.78586,-88.14729", "structuredLocations" : [ { "city" : "Naperville", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.7728699,-88.1479278" } ], "locationText" : "Naperville, Illinois, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Medical terminology", "Anatomy" ], "hardSkillsList" : [ "Data entry", "Keyboarding" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Keyboarding", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Patient scheduling, Customer service", "majorSkillsList" : [ "Patient registration", "Patient scheduling", "Customer service" ], "coreResponsibilities" : "Operate various office machines", "domainKnowledge" : "Health insurances", "domainList" : [ "health-insurances" ], "domainSpecificKnowledge" : [ "Health insurances" ], "continuousLearning" : "Tuition Reimbursement", "specialRequirements" : "Maintain automobile liability coverage", "qualificationsBasic" : "High School or GED, 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting, Manual dexterity to operate various office machines, Knowledge of health insurances, medical terminology and anatomy, data entry and keyboarding skills, A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location", "qualificationsPreferred" : "Associates Degree Business Administration/Management Preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Hourly Pay Range:** $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. **Position Highlights:** * Position: Patient Service Rep - Internal Medicine * Location: 2007 95th St, Naperville * Part Time 24 hours * Hours: Mon 8:30a - 5:30p, Tues 8:30a- 5:30p, Wed 8:30a - 6p Thurs 8:30 - 4:30, Fri 8:30am - 3:30. Sat am rotation * Required Travel: No **What you will need:** * High School or GED - Required * Associates Degree Business Administration/Management Preferred * 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting * Manual dexterity to operate various office machines * Knowledge of health insurances, medical terminology and anatomy * Strong data entry and keyboarding skills * Knowledge of Microsoft Office Suite * Bilingual skills * A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. **Benefits (For full time or part time positions):** * Career Pathways to Promote Professional Growth and Development * Various Medical, Dental, Pet and Vision options * Tuition Reimbursement * Free Parking * Wellness Program Savings Plan * Health Savings Account Options * Retirement Options with Company Match * Paid Time Off and Holiday Pay * Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit [www.endeavorhealth.org](http://www.endeavorhealth.org). When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ([www.endeavorhealth.org](http://www.endeavorhealth.org)) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.", "summaryDescription" : "Patient Service Rep - Internal Medicine at Endeavor Health. Skills: Patient registration, Patient scheduling, Customer service. 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Sat am rotation * Required Travel: No **What you will need:** * High School or GED - Required * Associates Degree Business Administration/Management Preferred * 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting * Manual dexterity to operate various office machines * Knowledge of health insurances, medical terminology and anatomy * Strong data entry and keyboarding skills * Knowledge of Microsoft Office Suite * Bilingual skills * A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. **Benefits (For full time or part time positions):** * Career Pathways to Promote Professional Growth and Development * Various Medical, Dental, Pet and Vision options * Tuition Reimbursement * Free Parking * Wellness Program Savings Plan * Health Savings Account Options * Retirement Options with Company Match * Paid Time Off and Holiday Pay * Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit [www.endeavorhealth.org](http://www.endeavorhealth.org). When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ([www.endeavorhealth.org](http://www.endeavorhealth.org)) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.", "summaryDescription" : "Patient Service Rep - Internal Medicine at Endeavor Health. Skills: Customer service, Patient registration, Scheduling. Operate various office machines", "postedDate" : "2026-06-09T09:56:57.171", "createdAt" : "2026-06-11T09:56:57.092", "lastUpdated" : "2026-06-12T09:31:32.657", "ingestTimestamp" : "2026-06-11T09:56:57.092", "mongoId" : "6a25eb0d74d8ee00a01e3d95", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/EDO-Naperville-1331-W-75th-Street/Patient-Service-Rep---Primary-Care_R26002", "salaryAnnualMin" : 38230, "salaryAnnualMax" : 55432, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Keyboarding", "Customer service", "Patient registration", "Scheduling", "Medical terminology", "Health insurances", "Patient accounts", "Cash collections", "Anatomy" ], "skillCount" : 10, "jobCategory" : "customer-service", "seniorityLevel" : "junior", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2ad06d74d8ee00a0712330", "title" : "Patient Services Specialist-Atrium Health Southpark Internal Medicine", "company" : "Atrium Health", "industry" : "Healthcare", "salary" : { "min" : 19.8, "max" : 29.7, "currency" : "USD", "frequency" : "yearly" }, "location" : "Charlotte, NC - 4525 Cameron Valley Pkwy", "locations" : [ "Charlotte, NC - 4525 Cameron Valley Pkwy", "United States of America" ], "timestamp" : "2026-06-14T14:11:24.548", "fingerprint" : "9d47045064df13516ed67c6b8cb20bbd66659fc85c77f3f624b714bc522c98a2", "source" : "workday", "language" : "en", "applyUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Charlotte-NC---4525-Cameron-Valley-Pkwy/Patient-Services-Specialist-Atrium-Health-Southpark-Internal-Medicine_R241548", "externalId" : "R241548", "industryFunction" : { }, "locationPoint" : "44.30977,-73.26096", "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "hardSkillsList" : [ "Insurance verification", "Scheduling", "Cash receipting", "Billing functions" ], "softSkillsList" : [ "Critical thinking", "Decisive judgment" ], "hardSkills" : [ { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Cash receipting", "level" : "intermediate" }, { "name" : "Billing functions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Decisive judgment" } ], "majorSkills" : "Customer service, Patient registration, Patient information management", "majorSkillsList" : [ "Customer service", "Patient registration", "Patient information management" ], "coreResponsibilities" : "Exemplify caring and compassionate customer service, Provide exemplary interpersonal skills, Interact with patients and families, Demonstrate critical thinking skills, Demonstrate decisive judgment, Work cohesively on a team, Work independently with minimal supervision, Manage patient registration, Manage insurance verification, Manage scheduling, Manage collection and cash receipting, Manage arrival and/or departure desk activities, Ensure accuracy, Ensure outstanding patient experience, Encourage patient utilization of front-end technology, Enter patient information, Maintain patient information, Maintain patient insurance information, Maintain billing information, Maintain payment information, Assist billing functions, Direct to appropriate billing office, Demonstrate proficiency of emergency codes, Demonstrate proficiency of appropriate responses, Monitor inventory, Monitor stock medications, Monitor narcotics, Monitor emergency medications/equipment", "teamCollaboration" : "Work cohesively on a team", "domainKnowledge" : "Healthcare regulations", "domainList" : [ "healthcare-regulations" ], "domainSpecificKnowledge" : [ "Healthcare regulations" ], "problemSolvingSkills" : "Critical thinking; Decisive judgment", "specialRequirements" : "Sit for long periods, Work in fast-paced office, Bend, Lift up to 10 lbs", "outcomesObjectives" : "Ensure accuracy; Ensure outstanding patient experience", "qualificationsBasic" : "High School Diploma or GED, Computer experience required, Customer relations experience required", "qualificationsPreferred" : "Medical Records Software experience preferred, Front desk practice experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Department:** 01220 GCMG Charlotte Medical Clinic: Southpark - Internal Medicine **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 40 **Schedule Details/Additional Information:** Monday-Friday 8am-5pm Position will be available 05/17/2026, Cidney's transfer date is 05/15/2026 **Pay Range** $19.80 - $29.70 Essential Functions * Exemplify caring and compassionate customer service to create an excellent patient experience * Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations * Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision * Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience * Encourages patient utilization of front-end technology during the registration process * Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office * Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations * Monitors inventory and stock medications, narcotics, and emergency medications/equipment **Physical Requirements** Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. **Education, Experience and Certifications** High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred. **Our Commitment to You:** Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: **Compensation** * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance **Benefits and more** * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. **About Advocate Health** [Advocate Health](https://www.advocatehealth.org/) is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names [Advocate Health Care](https://www.advocatehealth.com/) in Illinois; [Atrium Health](https://atriumhealth.org/) in the Carolinas, Georgia and Alabama; and [Aurora Health Care](https://www.aurorahealthcare.org/) in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with [Wake Forest University School of Medicine](https://school.wakehealth.edu/) serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.", "summaryDescription" : "Patient Services Specialist-Atrium Health Southpark Internal Medicine at Atrium Health. Skills: Customer service, Patient registration, Patient information management. Exemplify caring and compassionate customer service. Provide exemplary interpersonal skills", "postedDate" : "2026-06-12T01:35:51.879", "createdAt" : "2026-06-12T01:35:50.970", "lastUpdated" : "2026-06-14T14:11:24.548", "ingestTimestamp" : "2026-06-12T01:35:50.970", "mongoId" : "6a2ad06d74d8ee00a0712330", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Charlotte-NC---4525-Cameron-Valley-Pkwy/Patient-Services-Specialist-Atrium-Health-Southpark-Internal-Medicine_R241548", "salaryAnnualMin" : 41184, "salaryAnnualMax" : 61776, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance verification", "Scheduling", "Cash receipting", "Billing functions", "Critical thinking", "Decisive judgment", "Customer service", "Patient registration", "Patient information management", "Healthcare regulations" ], "skillCount" : 10, "jobCategory" : "customer-service", "seniorityLevel" : "junior", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69cf26122beec4dd3d90b461", "title" : "Patient Care Tech - Medicine 2K7", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Care Tech in Tampa, FL, adjusted for the healthcare industry." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "Florida CNA license" ], "timestamp" : "2026-06-15T10:19:34.780", "fingerprint" : "4b3c4f519cef21be6430a66d73a3149d54045c5ccf63386afa9c44feb19428df", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=676569", "externalId" : "676569", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School", "majorSkills" : "Patient Care", "majorSkillsList" : [ "Patient Care" ], "coreResponsibilities" : "Provide indirect care, Provide direct patient care, Meet patient dependency needs, Ensure patient safety, Provide physical comfort, Provide psychological comfort", "qualificationsBasic" : "High school diploma, Florida CNA license, Completed Fundamentals of Nursing", "qualificationsPreferred" : "Hospital PCT/CNA experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Patient Care Technician provides a variety of indirect and direct care, including provision for patient's dependency needs such as nutrition, hygiene, safety and physical and psychological comfort measures, to patient and significant others, under the supervision of licensed nursing staff. Responsible for performing job duties in accordance with mission, vision and values. High school diploma or G.E.D required. Florida CNA license required. Hospital PCT/CNA experience preferred. Nursing students: Currently enrolled in a Nursing program and have completed Fundamentals of Nursing (must submit unofficial transcript with application). Tampa", "summaryDescription" : "Patient Care Tech - Medicine 2K7. Skills: Patient Care. Provide indirect care. Provide direct patient care", "createdAt" : "2026-06-14T09:41:33.517", "lastUpdated" : "2026-06-15T10:19:34.780", "ingestTimestamp" : "2026-06-14T09:41:33.517", "mongoId" : "69cf26122beec4dd3d90b461", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient Care", "Florida CNA license" ], "skillCount" : 2, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a588174d8ee00a060b911", "title" : "Patient Service Representative - Internal & Adult Medicine - Part Time (32 hours/week)", "company" : "Kittitas Valley Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 19.0, "max" : 29.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Ellensburg, WA, United States", "locations" : [ "Ellensburg", "WA", "United States" ], "certifications" : [ "Certified Professional Coder", "Certified Billing and Coding Specialist", "Certified Medical Administrative Assistant" ], "timestamp" : "2026-06-14T23:19:10.087", "fingerprint" : "944fdcf392166592e225fd4c1946858ea28d38388eb30c6c690a383436e37603", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/KittitasValleyHealthcare/744000131506664-patient-service-representative-internal-adult-medicine-part-time-32-hours-week-", "externalId" : "744000131506664", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ellensburg", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "46.9970635,-120.5451220" } ], "locationText" : "Ellensburg, Washington, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School Diploma", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Medical Terminology" ], "hardSkillsList" : [ "Cash-handling" ], "hardSkills" : [ { "name" : "Cash-handling", "level" : "intermediate" } ], "majorSkills" : "Patient Service, Medical Records, Pre-authorizations, Scheduling", "majorSkillsList" : [ "Patient Service", "Medical Records", "Pre-authorizations", "Scheduling" ], "coreResponsibilities" : "Reception duties, Manage medical records, Handle referrals, Process pre-authorizations, Schedule appointments, Work closely with the healthcare team, Work with KVH personnel, Interact with external customers", "teamCollaboration" : "Healthcare team; KVH personnel; External customers", "domainKnowledge" : "Medical Terminology", "domainList" : [ "medical-terminology" ], "domainSpecificKnowledge" : [ "Medical Terminology" ], "toolProficiency" : [ "Microsoft products" ], "continuousLearning" : "Continuing education programs; Certification pay", "qualificationsBasic" : "High School Diploma or equivalent, At least one year of general administrative/clerical or customer service experience, Current computer experience (medium to expert level) in Microsoft products, Demonstrated knowledge of Medical Terminology, Previous cash-handling experience", "qualificationsPreferred" : "Some college coursework, Bilingual, Previous medical office experience with exposure to some or all of the medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems, Certified Professional Coder from The American Academy of Professional Coders, Certified Billing and Coding Specialist from the National Healthcareer Association, Certified Medical Administrative Assistant from the National Healthcareer Association", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women’s health, and urgent care. Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at http://www.kvhealthcare.org/mission-and-vision. KVH puts ‘employee care’ high on the priority list, with health benefits like low cost medical, dental, and vision insurance and a robust employee wellness program. KVH offers company contribution toward your choice of medical, dental, and vision insurance coverage, including coverage available for spouses/ domestic partners, and dependent children. KVH believes that continuing education is critical to our mission and vision. We have implemented many educational programs such as the Medical Assistant Apprenticeship program and certification pay toS encourage continuing education. We want our employees to know they are valued. One of the ways we show this is by quickly vesting employees, making them pension eligible after just one year of part-time status. To view more details about the comprehensive benefits package we offer to eligible employees visit our website - [Benefits - KV Healthcare](https://www.kvhealthcare.org/careers/benefits/) [www.kvhealthcare.org](http://www.kvhealthcare.org/) The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers. ## Qualifications What is required... * High School Diploma or equivalent * At least one year of general administrative/clerical or customer service experience * Current computer experience (medium to expert level) in Microsoft products * Demonstrated knowledge of Medical Terminology * Previous cash-handling experience What is preferred... * Some college coursework * Bilingual * Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems * Certified Professional Coder from The American Academy of Professional Coders * Certified Billing and Coding Specialist from the National Healthcareer Association * Certified Medical Administrative Assistant from the National Healthcareer Association ## Additional Information Wage: Wage range currently starts at $19.62/hour and goes up to $29.74/hour. Actual wage will be based on years' of applicable experience. FTE: .8 (32 hours/week) Benefits: This position is benefits eligible Union Status : This is a non union covered position", "summaryDescription" : "Patient Service Representative - Internal & Adult Medicine - Part Time (32 hours/week) at Kittitas Valley Healthcare. Skills: Patient Service, Medical Records, Pre-authorizations, Scheduling. Reception duties. Manage medical records", "postedDate" : "2026-06-10T17:22:11.000", "createdAt" : "2026-06-12T03:46:26.669", "lastUpdated" : "2026-06-14T23:19:10.087", "ingestTimestamp" : "2026-06-12T03:46:26.669", "mongoId" : "6a2a588174d8ee00a060b911", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 60320, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cash-handling", "Patient Service", "Medical Records", "Pre-authorizations", "Scheduling", "Medical Terminology", "Certified Professional Coder", "Certified Billing and Coding Specialist", "Certified Medical Administrative Assistant", "Microsoft products" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "Non-Clinical", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a305c4ff292fd229cf6157d", "title" : "Certified Nurse Practitioner (NP/CNP) – Internal Medicine - 44", "industry" : "Healthcare", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Certified Nurse Practitioner in Internal Medicine, adjusted for mid-level seniority in Duluth, United States." }, "location" : "Duluth, GA", "locations" : [ "Duluth, GA" ], "certifications" : [ "Certified Nurse Practitioner (NP/CNP)" ], "timestamp" : "2026-06-16T06:36:21.469", "fingerprint" : "72f05d26efbcec1c125892c91ee1256cda87576e3c7bb3cc7d84ffe9988f3c2c", "source" : "jazzhr", "language" : "en", "externalId" : "IBxrurEiVq", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Duluth", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0028569,-84.1441046" } ], "locationText" : "Duluth, Georgia, United States", "majorSkills" : "Internal Medicine", "majorSkillsList" : [ "Internal Medicine" ], "qualificationsBasic" : "Certified Nurse Practitioner (NP/CNP)", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Certified Nurse Practitioner (NP/CNP) – Internal Medicine - 44. Skills: Internal Medicine", "createdAt" : "2026-06-15T22:19:54.699", "lastUpdated" : "2026-06-16T06:36:21.469", "ingestTimestamp" : "2026-06-15T22:19:54.699", "mongoId" : "6a305c4ff292fd229cf6157d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Internal Medicine", "Certified Nurse Practitioner (NP/CNP)" ], "skillCount" : 2, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a48cc74d8ee00a05e1dfa", "title" : "RN - Nurse Residency Program", "company" : "BAYADA Home Health Care", "industry" : "Healthcare", "salary" : { "min" : 52000.0, "max" : 68000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry level RN in the United States, with adjustments for the healthcare industry and company size." }, "location" : "Field", "locations" : [ "Field", "Pediatrics - Field" ], "certifications" : [ "RN License", "CPR" ], "timestamp" : "2026-06-14T20:53:03.043", "fingerprint" : "18ab39f650197bec355573880d7a5c922782357786ecd4f26ab5785d715f9ef2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bayada/jobs/8582698002", "externalId" : "8582698002", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" }, { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States; Canada", "employmentType" : "FULL_TIME", "technicalSkills" : "AlayaCare", "professionalSkills" : [ "Clinical support" ], "hardSkillsList" : [ "Electronic charting" ], "hardSkills" : [ { "name" : "Electronic charting", "level" : "intermediate" } ], "majorSkills" : "Nurse Residency, Home Care", "majorSkillsList" : [ "Nurse Residency", "Home Care" ], "coreResponsibilities" : "Provide one on one patient care, Chart electronically using AlayaCare, Attend in-depth paid training", "domainKnowledge" : "Home health care", "domainList" : [ "home-health-care" ], "domainSpecificKnowledge" : [ "Home health care" ], "toolProficiency" : [ "AlayaCare" ], "documentationSkills" : "Electronic charting", "continuousLearning" : "Paid training; Simulation labs", "qualificationsBasic" : "Current valid nursing license, Graduation from qualified nursing program, CPR in good standing, Full time commitment", "qualificationsPreferred" : "ANCC accreditation", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Be the Nurse You Always Wanted to be at BAYADA We want you to flourish here — learning new skills, growing with every challenge, succeeding in each assignment, and advancing in your nursing career. BAYADA Offers: One on one patient care Flexible scheduling around your availability Paid Time Off (PTO) Weekly Pay Electronic charting using AlayaCare In-depth paid training from day one Award-winning adult and pediatric Simulation labs Short commute times working close to home Around the clock clinical support $1,200 nurse referral bonuses What Sets BAYADA Apart: BAYADA's Nurse Residency Program is the ONLY paid, new graduate residency program in home care to earn accreditation by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC). As a non-profit organization, our focus is always on quality care for our clients. Our Clinical Managers take their time with each new nurse to be sure you enter the field comfortable and confident in your skills. We care for people of all ages, diagnoses, and acuity levels, giving you the chance to explore your passions. Benefits Include: Preventive Care Coverage for ALL employees (PRN included) Medical, Dental, and Vision benefits Company-paid life insurance Employee Assistance Program Public Service Loan Forgiveness Partner 401K Requirements: Current valid nursing license in U. S. and graduation from a qualified nursing program CPR in good standing Full time commitment Apply now and ask your recruiter about our Live Info Sessions to learn more! SER-MO-RX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.", "summaryDescription" : "RN - Nurse Residency Program at BAYADA Home Health Care. Skills: Nurse Residency, Home Care. Provide one on one patient care. 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In my 30+ years of nursing I have never worked for a place that respects me and treats me with kindness and compassion.\" \"I love how clients and employees are valued at BAYADA.\" Quotes from our clients” “Everything is organized. When I have a concern, I send a message to the person who sends them. They always answer.” “They are professional and trustworthy.” “Communication has been amazing!” Benefits Include: Preventive Care Coverage for ALL employees (PRN included) Medical, Dental, and Vision benefits Company-paid life insurance Employee Assistance Program Public Service Loan Forgiveness Partner 401K Requirements: Current valid nursing license in U. S. and graduation from a qualified nursing program CPR in good standing Full-time availability Apply now and ask your recruiter about our Live Info Sessions to learn more! SER-MO-RX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.", "summaryDescription" : "LPN - Nurse Residency Program at BAYADA Home Health Care. Skills: Nurse residency, Home care. Provide one on one patient care. 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TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "Florida CNA license" ], "timestamp" : "2026-06-16T05:01:28.209", "fingerprint" : "a49c8164ddff7246d3cbb437ee48352c6cef11235cec7287317fa34fe7e3ac90", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=675092", "externalId" : "675092", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School", "professionalSkills" : [ "Patient care" ], "majorSkills" : "Patient care, Nursing", "majorSkillsList" : [ "Patient care", "Nursing" ], "coreResponsibilities" : "Provide indirect and direct care, Provide for patient's dependency needs, Perform job duties in accordance with mission, vision,, Interact with patients, staff, physicians, family members and", "teamCollaboration" : "Under supervision of licensed nursing staff", "domainKnowledge" : "Blood borne pathogens", "domainList" : [ "blood-borne-pathogens" ], "domainSpecificKnowledge" : [ "Blood borne pathogens" ], "documentationSkills" : "Clinical documentation", "specialRequirements" : "Lifting, Bending, Stooping, Exposure to blood borne pathogens", "qualificationsBasic" : "High school diploma or G. E. D required, Florida CNA license required, Currently enrolled in a Nursing program (ASN or BSN), Completed Fundamentals of Nursing", "qualificationsPreferred" : "Hospital PCT/CNA experience preferred, Submit unofficial transcript with application", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Patient Care Technician provides a variety of indirect and direct care, including provision for patient's dependency needs such as nutrition, hygiene, safety, and physical and psychological comfort measures, to patient and significant others, under the supervision of licensed nursing staff. Responsible for performing job duties in accordance with mission, vision, and values. Work is primarily performed in patient settings. Extensive interaction with patients, staff, physicians, family members and visitors. Lifting, bending, stooping and exposure to blood borne pathogens. This position has been evaluated as a Level 1 in accordance with the Occupational Safety and Health Administration (OSHA) definition of occupational exposure to blood borne pathogens. High school diploma or G.E.D required. Florida CNA license required. Hospital PCT/CNA experience preferred. Nursing students: currently enrolled in a Nursing program (ASN or BSN) and have completed Fundamentals of Nursing (must submit unofficial transcript with application). Tampa", "summaryDescription" : "Patient Care Tech- Complex Medicine 6A1. Skills: Patient care, Nursing. Provide indirect and direct care. Provide for patient's dependency needs", "createdAt" : "2026-06-14T20:49:04.145", "lastUpdated" : "2026-06-16T05:01:28.209", "ingestTimestamp" : "2026-06-14T20:49:04.145", "mongoId" : "69cf26132beec4dd3d90b563", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient care", "Nursing", "Blood borne pathogens", "Florida CNA license" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "patient service representative ii internal medicine residency program jobs", "metadata" : { "title" : "patient service representative ii internal medicine residency program" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 82543, "totalPages" : 1651, "hasNext" : true, "hasPrevious" : false } }

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