{ "count" : 61536, "data" : [ { "id" : "6a307e5cf292fd229c05005f", "title" : "Live Support Specialist", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "GEL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Live Support Specialist in Tbilisi, Georgia, based on 2024-2025 market data for the gaming industry." }, "location" : "Tbilisi, Tbilisi, GE", "locations" : [ "Tbilisi", "Tbilisi", "GE" ], "timestamp" : "2026-06-16T10:31:13.250", "fingerprint" : "724970dd076ec4e41543a2186f667baac44fe729ca15b386ced0a3648ef46c55", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132199929-live-support-specialist", "externalId" : "744000132199929", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tbilisi", "state" : "Tbilisi", "country" : "Georgia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.7170674,44.7213762" } ], "locationText" : "Tbilisi, Tbilisi, Georgia", "employmentType" : "FULL_TIME", "minimumEducation" : "Secondary", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Monitor multiple chats, Handle end users’ queries in live chat, Ensure prompt responses, Coordinate with Service Managers, Inform end-users about any service disruptions, Resolve end-users’ disputes in live chat, Escalate issues to Service Manager, Log complaints for technical verification, Sustain discipline in the live chat environment, Verify quality of operators’ Live casino service, Perform initial technical investigation, Provide resolutions to operators", "domainKnowledge" : "Live casino service", "domainList" : [ "live-casino-service" ], "domainSpecificKnowledge" : [ "Live casino service" ], "toolProficiency" : [ "MS Office", "Windows" ], "problemSolvingSkills" : "Technical investigation", "specialRequirements" : "Work in shifts (including night)", "qualificationsBasic" : "Secondary education, Full professional proficiency in English, Basic user of standard software applications, Ability to accurately fulfil direct management orders, Ability to work in a team, Ability to work in shifts (including night)", "qualificationsPreferred" : "Customer-oriented, Good communication skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Evolution is a market-leading Swedish company, developer and provider of products and services for online casino entertainment founded in 2006 and listed on Nasdaq Nordic (EVO). Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. Evolution Georgia is pleased to announce a vacancy for Live Support Specialist position. * To monitor multiple Chat dashboards; * To handle end users’ queries in live chat and ensure a prompt response; * To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity; * To resolve any end-users’ disputes in the live chat and escalate to either Service Manager for higher level of intervention and log in complaints if the technical verification of the 1st line Customer Support is required; * To sustain discipline in the live chat; * To verify and ensure the quality of operators’ Live casino service from the end user’s perspective; * To perform initial technical investigation basing on the information in Evolution Gaming Back office and systems trained; * To provide resolutions of the investigated cases to the operators if asked by the manager. ## Qualifications * Secondary education; * Full professional proficiency in English; * Basic user of standard software applications, including MS Office, Windows, etc.; * High sense of responsibility; * The ability to accurately fulfil the direct management orders and work tasks; * The ability to work in a team; * The ability to work in shifts (including night); * Detail-oriented; * Customer-oriented; * Good communication skills. ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29 , 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.", "summaryDescription" : "Live Support Specialist at Evolution. Monitor multiple chats. Handle end users’ queries in live chat", "postedDate" : "2026-06-15T13:12:28.000", "createdAt" : "2026-06-16T01:35:35.596", "lastUpdated" : "2026-06-16T10:31:13.250", "ingestTimestamp" : "2026-06-16T01:35:35.596", "mongoId" : "6a307e5cf292fd229c05005f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Live casino service", "MS Office", "Windows" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057eef292fd229cf3eec1", "title" : "Live Support Specialist", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "GEL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Live Support Specialist in Tbilisi, Georgia, based on 2024-2025 market data for the gaming industry." }, "location" : "Tbilisi, Tbilisi, GE", "locations" : [ "Tbilisi", "Tbilisi", "GE" ], "timestamp" : "2026-06-16T06:59:56.311", "fingerprint" : "d8be868bcca748df8a5e3ad7c2c3c53f24ffd2102ebdea11a91cf6e1378ec725", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132199929-live-support-specialist", "externalId" : "744000132199929", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tbilisi", "state" : "Tbilisi", "country" : "Georgia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.7170674,44.7213762" } ], "locationText" : "Tbilisi, Tbilisi, Georgia", "employmentType" : "FULL_TIME", "minimumEducation" : "Secondary", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Monitor multiple chats, Handle end users’ queries in live chat, Ensure prompt responses, Coordinate with Service Managers, Inform end-users about service disruptions, Resolve end-users’ disputes, Escalate issues to Service Manager, Log complaints, Perform technical verification, Sustain discipline in the live chat environment, Verify quality of operators’ Live casino service, Perform initial technical investigation, Provide resolutions to operators", "domainKnowledge" : "Live casino service", "domainList" : [ "live-casino-service" ], "domainSpecificKnowledge" : [ "Live casino service" ], "toolProficiency" : [ "MS Office", "Windows" ], "communicationSkills" : "Good communication skills", "qualificationsBasic" : "Secondary education, Full professional proficiency in English, Basic user of standard software applications, Ability to accurately fulfil direct management orders, Ability to work in a team, Ability to work in shifts (including night)", "qualificationsPreferred" : "High sense of responsibility", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Evolution is a market-leading Swedish company, developer and provider of products and services for online casino entertainment founded in 2006 and listed on Nasdaq Nordic (EVO). Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. Evolution Georgia is pleased to announce a vacancy for Live Support Specialist position. * To monitor multiple Chat dashboards; * To handle end users’ queries in live chat and ensure a prompt response; * To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity; * To resolve any end-users’ disputes in the live chat and escalate to either Service Manager for higher level of intervention and log in complaints if the technical verification of the 1st line Customer Support is required; * To sustain discipline in the live chat; * To verify and ensure the quality of operators’ Live casino service from the end user’s perspective; * To perform initial technical investigation basing on the information in Evolution Gaming Back office and systems trained; * To provide resolutions of the investigated cases to the operators if asked by the manager. ## Qualifications * Secondary education; * Full professional proficiency in English; * Basic user of standard software applications, including MS Office, Windows, etc.; * High sense of responsibility; * The ability to accurately fulfil the direct management orders and work tasks; * The ability to work in a team; * The ability to work in shifts (including night); * Detail-oriented; * Customer-oriented; * Good communication skills. ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29 , 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.", "summaryDescription" : "Live Support Specialist at Evolution. Monitor multiple chats. Handle end users’ queries in live chat", "postedDate" : "2026-06-15T13:12:28.000", "createdAt" : "2026-06-15T23:39:44.392", "lastUpdated" : "2026-06-16T06:59:56.311", "ingestTimestamp" : "2026-06-15T23:39:44.392", "mongoId" : "6a3057eef292fd229cf3eec1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Live casino service", "MS Office", "Windows" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c75c474d8ee00a0938094", "title" : "Sales Manager Norway (Norwegian Speaking)", "company" : "PERGOLUX", "industry" : "Sales", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Retail in Berlin, Germany, adjusted for seniority and company size." }, "location" : "Berlin | SCAN Team", "locations" : [ "Berlin | SCAN Team" ], "timestamp" : "2026-06-15T05:04:39.027", "fingerprint" : "2f207fb339db6082be846040dbf24834c1bd9190c151f3dc768cee888e0ab9ad", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pergolux/77ecf8b5-b37e-451b-bfe3-825a4f368c1b/application", "externalId" : "77ecf8b5-b37e-451b-bfe3-825a4f368c1b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Sales consultations", "Negotiate terms", "Close deals" ], "hardSkillsList" : [ "Sales pipeline management", "Forecasting accuracy" ], "hardSkills" : [ { "name" : "Sales pipeline management", "level" : "intermediate" }, { "name" : "Forecasting accuracy", "level" : "intermediate" } ], "majorSkills" : "Revenue growth, Sales cycle ownership, Client relationships", "majorSkillsList" : [ "Revenue growth", "Sales cycle ownership", "Client relationships" ], "coreResponsibilities" : "Reach out to sales leads, Follow up on leads, Provide sales consultations, Recommend solutions, Prepare quotes, Negotiate terms, Close deals, Achieve sales targets, Exceed sales targets, Manage sales pipeline, Maintain sales pipeline, Ensure data hygiene, Ensure forecasting accuracy, Collaborate with sales team, Collaborate with Country Manager", "teamCollaboration" : "SCAN sales team; Country Manager", "domainKnowledge" : "Outdoor living solutions", "domainList" : [ "outdoor-living-solutions" ], "domainSpecificKnowledge" : [ "Outdoor living solutions" ], "toolProficiency" : [ "HubSpot" ], "outcomesObjectives" : "Achieve sales targets; Exceed sales targets", "qualificationsBasic" : "High performing sales experience, Fluency in Norwegian, Professional working proficiency in English", "qualificationsPreferred" : "HubSpot CRM experience a plus, Comparable CRM platform experience a plus", "workSiteFlexibility" : "Flexible", "rawDescription" : "As a Sales Manager, you will play a key role in driving revenue growth by converting inbound and outbound leads into long-term customers within one of PERGOLUX’s core Nordic markets. You will own the full sales cycle (from first contact to closing) while acting as a trusted advisor to customers investing in premium outdoor-living solutions. At PERGOLUX, we combine Scandinavian design, ambition, and innovation with a collaborative, international culture where ownership and impact truly matter. WHAT YOU’LL DO - Proactively reach out to qualified sales leads via outbound phone calls and follow-ups to drive conversions. - Provide professional sales consultations, understanding customer needs and recommending tailored PERGOLUX solutions. - Prepare and send quotes, negotiate terms, and close deals to consistently achieve and exceed sales targets. - Manage and maintain a high-quality sales pipeline in HubSpot, ensuring excellent data hygiene and forecasting accuracy. - Collaborate closely with the SCAN sales team and Country Manager to strengthen PERGOLUX’s long-term market presence. WHAT YOU’LL BRING - Previous, high performing, experience in a sales role or strong motivation and ability to transition to or begin your first sales role. - Strong hands-on experience with HubSpot or a comparable CRM platform is a plus. - Fluency in Norwegian, plus professional working proficiency in English. - Excellent communication skills, resilience, and a genuine enjoyment of speaking with customers by phone. - Interest in premium products, outdoor living, and delivering a high-quality customer experience. A NOTE ON EXPERIENCE LEVEL We encourage you to apply no matter your experience level, as we frequently have new open positions at different seniority levels and will match you with the right opportunity for your profile. BENEFITS - Competitive Salary & Bonus Structure – Your success is rewarded with strong compensation and performance-based bonuses. - Real Ownership – Take meaningful responsibility in your role and directly influence key business outcomes. - International Team – Collaborate with passionate colleagues across Europe, gaining exposure to diverse perspectives and ideas. - Outdoor Lifestyle Discounts – Enjoy exclusive discounts on PERGOLUX products. - Fast-Track Career Opportunities – As we scale quickly, you’ll have significant opportunities to grow into senior leadership roles. - Team Culture – Be part of regular team events, retreats, and a culture that celebrates wins—big and small. - Bike Leasing Program – Benefit from a sustainable and cost-effective bike leasing option to support commuting and an active lifestyle. HOW TO APPLY If you’re excited to take ownership, close impactful deals, and help shape PERGOLUX’s growth in the Nordic market, we’d love to hear from you. Apply via our PERGOLUX Career Page https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE or connect with us on PERGOLUX LinkedIn https://de.linkedin.com/company/pergolux.", "summaryDescription" : "Sales Manager Norway (Norwegian Speaking) at PERGOLUX. Skills: Revenue growth, Sales cycle ownership, Client relationships. Reach out to sales leads. Follow up on leads", "createdAt" : "2026-06-14T06:35:03.933", "lastUpdated" : "2026-06-15T05:04:39.027", "ingestTimestamp" : "2026-06-14T06:35:03.933", "mongoId" : "6a2c75c474d8ee00a0938094", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Sales pipeline management", "Forecasting accuracy", "Revenue growth", "Sales cycle ownership", "Client relationships", "Sales consultations", "Negotiate terms", "Close deals", "Outdoor living solutions", "HubSpot" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b5574d8ee00a091155f", "title" : "Private Live-In Nurse", "company" : "Ellea Nursing", "industry" : "Healthcare", "salary" : { "min" : 1650.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "222 Grays Inn Rd, London, WC1X 8HB", "locations" : [ "222 Grays Inn Rd", "London", "WC1X 8HB" ], "certifications" : [ "Registered Nurse (Adult or Paediatric)", "Active NMC registration", "Valid PIN" ], "timestamp" : "2026-06-16T02:55:03.875", "fingerprint" : "d66a31e0b5eb87f27f1cfa4f368b388e261660bb0bb9fc2bb322aaa438b2bea8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/elleanursing/jobs/7761037003", "externalId" : "7761037003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Clinical expertise", "Customer care" ], "hardSkillsList" : [ "Medication administration", "Wound management", "Catheter care", "Stoma care", "PEG feeding", "Tracheostomy care", "Ventilator support", "Pain management", "Symptom management", "Syringe driver management" ], "softSkillsList" : [ "Self-assured", "Warmth", "Sensitivity", "Discretion" ], "hardSkills" : [ { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Wound management", "level" : "intermediate" }, { "name" : "Catheter care", "level" : "intermediate" }, { "name" : "Stoma care", "level" : "intermediate" }, { "name" : "PEG feeding", "level" : "intermediate" }, { "name" : "Tracheostomy care", "level" : "intermediate" }, { "name" : "Ventilator support", "level" : "intermediate" }, { "name" : "Pain management", "level" : "intermediate" }, { "name" : "Symptom management", "level" : "intermediate" }, { "name" : "Syringe driver management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Self-assured" }, { "name" : "Warmth" }, { "name" : "Sensitivity" }, { "name" : "Discretion" } ], "majorSkills" : "Clinical nursing care, Complex care, Palliative care", "majorSkillsList" : [ "Clinical nursing care", "Complex care", "Palliative care" ], "coreResponsibilities" : "Administer controlled medication, Manage wound care, Provide catheter care, Provide stoma care, Manage PEG feeding, Provide tracheostomy care, Provide ventilator support, Manage pain and symptoms, Manage syringe driver, Manage client's daily routine, Provide personal care, Provide nutritional support, Provide emotional companionship, Update bespoke care plans, Update risk assessments, Support clients with neurological disorders, Support clients with cancer, Support clients with palliative care, Support clients with end-of-life care, Support clients with respiratory conditions, Support clients with post-operative recovery, Maintain professionalism, Maintain discretion, Respect client privacy, Accompany clients on stays away from home, Accompany clients to medical appointments, Accompany clients to scans, Accompany clients to treatments, Accompany clients to hospital admissions, Provide consistent monitoring, Provide professional aftercare, Build rapport with clients, Build rapport with families, Maintain professional boundaries, Communicate with multidisciplinary team, Communicate with GPs, Communicate with consultants, Communicate with pharmacists, Communicate with other healthcare professionals", "teamCollaboration" : "Small dedicated care team; Clinical Service Lead; Head of Service; Multidisciplinary team; GPs; Consultants; Pharmacists; Other healthcare professionals", "domainKnowledge" : "Complex care; Neurological disorders; Parkinson's; Stroke; Brain injury; Cancer care; Palliative care; End-of-life care; Respiratory conditions; Post-operative recovery", "domainList" : [ "complex-care", "neurological-disorders", "parkinson-s", "stroke", "brain-injury", "cancer-care", "palliative-care", "end-of-life-care", "respiratory-conditions", "post-operative-recovery" ], "domainSpecificKnowledge" : [ "Complex care", "Neurological disorders", "Parkinson's", "Stroke", "Brain injury", "Cancer care", "Palliative care", "End-of-life care", "Respiratory conditions", "Post-operative recovery" ], "communicationSkills" : "Exceptional communication", "documentationSkills" : "Update bespoke care plans; Update risk assessments", "problemSolvingSkills" : "Make safe, autonomous decisions", "specialRequirements" : "Live-in rotational basis, Travel with clients", "qualificationsBasic" : "Registered Nurse (Adult or Paediatric) with active NMC registration, Valid PIN, Minimum 12 months' post-registration UK clinical or hospital experience, Specialist clinical expertise in at least one area, Ability to make safe, autonomous decisions, Fully compliant to work, Enhanced DBS (or willingness to obtain), Right to Work in the UK, Flexible and reliable", "qualificationsPreferred" : "Complex care expertise, Palliative care expertise, Oncology expertise, Neurology expertise, Paediatrics expertise, Critical/acute care expertise", "workSiteFlexibility" : "Flexible", "rawDescription" : "Private Live-In Adult Nurse Location: London (client homes; travel may be required) Shifts/working hours: Flexible live-in placements Pay rates: £1,650 per week (including holiday pay) A world-class career, delivering world-class care Ellea Nursing provides world-class, bespoke private care to private clients nationwide. Our strength is our people. We celebrate compassion and clinical expertise in equal measure, and we invest in every member of our team to ensure they can deliver an exceptional, clinically led customer experience every time. The Role Ellea Nursing has an exciting opening for a Private Live-In Nurse, providing an invaluable service to Private clients and helping them secure quality time in the place they call home. As a live-in nurse, you will reside within the client’s home on a rotational basis, delivering round-the-clock clinical nursing care tailored to each individual’s complex and evolving needs. You will work as part of a small, dedicated care team overseen by our Clinical Service Lead and Head of Service, while building a meaningful, trusted relationship with the client and their family. This role suits an experienced, self-assured registered nurse who thrives working autonomously in a home environment and who takes pride in delivering care that goes above and beyond. Key Responsibilities Please note: Specific duties are tailored to the individual client’s clinical requirements, lifestyle preferences, and home environment. A detailed, bespoke care plan is provided for every placement. Clinical Management: Administration of controlled medication, wound management, catheter/stoma care, PEG feeding, tracheostomy care, ventilator support, pain and symptom management, and syringe driver management where required. Holistic Care: Managing the client’s daily routine with dignity, including personal care, nutritional support, and emotional companionship. Care Planning: collaborative working with our Clinical Lead to update bespoke care plans and risk assessments. Support and Care: Support clients with complex conditions including neurological disorders (Parkinson’s, stroke, brain injury), cancer, palliative and end-of-life care, respiratory conditions, and post-operative recovery Ambassadorial Standards: maintaining the highest level of professionalism, discretion, and respect for the client’s privacy and home environment. Other Responsibilities Accompany clients on stays away from home, including care-assisted holidays in the UK and abroad, maintaining the same world-class standard of care at all times Accompany clients to medical appointments, scans, treatments and hospital admissions, providing consistent monitoring and professional aftercare Build rapport with clients and their families whilst maintaining professional boundaries and the utmost discretion Communicate effectively with the multidisciplinary team, GPs, consultants, pharmacists, and other healthcare professionals involved in the client’s care Essential Requirements Registered Nurse (Adult or Paediatric) with active NMC registration, valid PIN and a minimum of 12 months’ post‑registration UK clinical or hospital experience. Specialist clinical expertise in at least one area, complex care, palliative care, oncology, neurology, paediatrics or critical/acute care, with the ability to make safe, autonomous decisions in a client’s home. Exceptional communication and customer‑care skills, demonstrating warmth, sensitivity, professionalism and discretion. Fully compliant to work, including Enhanced DBS (or willingness to obtain) and Right to Work in the UK. Flexible and reliable, able to work live‑in rotational patterns and travel with clients when required. Why Join Ellea Nursing? Autonomy: Manage your own schedule with flexible rotas. Time to Care: Escape the rush of the ward and focus entirely on one patient at a time. Competitive Pay: Rates reflective of the specialist skills and private nature of the work. Clinical Governance: Full backing from a clinical lead, you are independent, but never unsupported. How we reward you Enjoy rewarding placements matched to your skillset supporting Private clients, competitive pay and unparalleled professional development Competitive rates of pay and travel contribution 5-star customer service training and induction Flexible shifts to suit your schedule 24/7 expert clinical support from our dedicated team Wellbeing calls with our experienced supervisions and appraisals team Join Ellea Nursing Simply click ‘apply’ to start your journey with us. Alternatively, if you want to learn more about this opportunity, Ellea Nursing’s team of expert resourcers are here to help. Contact our team on: careers@elleanursing.com. Ellea Nursing is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy. #LISLON", "summaryDescription" : "Private Live-In Nurse at Ellea Nursing. Skills: Clinical nursing care, Complex care, Palliative care. Administer controlled medication. Manage wound care", "postedDate" : "2026-06-14T19:58:28.012", "createdAt" : "2026-06-14T19:58:28.012", "lastUpdated" : "2026-06-16T02:55:03.875", "ingestTimestamp" : "2026-06-14T19:58:28.012", "mongoId" : "6a2c6b5574d8ee00a091155f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medication administration", "Wound management", "Catheter care", "Stoma care", "PEG feeding", "Tracheostomy care", "Ventilator support", "Pain management", "Symptom management", "Syringe driver management", "Self-assured", "Warmth", "Sensitivity", "Discretion", "Clinical nursing care", "Complex care", "Palliative care", "Clinical expertise", "Customer care", "Neurological disorders", "Parkinson's", "Stroke", "Brain injury", "Cancer care", "End-of-life care", "Respiratory conditions", "Post-operative recovery", "Registered Nurse (Adult or Paediatric)", "Active NMC registration", "Valid PIN" ], "skillCount" : 30, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6d5f74d8ee00a091e4a9", "title" : "Live In Building Caretaker", "company" : "Cleantech Service Group", "industry" : "Real Estate", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Live In Building Caretaker in Burnaby, Canada, adjusted for industry and company size." }, "location" : "Burnaby, BC", "locations" : [ "Burnaby", "BC" ], "timestamp" : "2026-06-16T00:43:24.184", "fingerprint" : "6e0e474287fc900e98d55db5659076650b711a542a160ca7252fa00c3d8e35c8", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://cleantech-service-group-ltd.breezy.hr/p/0a53334262aa-live-in-building-caretaker", "externalId" : "0a53334262aa", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Burnaby", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2433804,-122.9725450" } ], "locationText" : "Burnaby, British Columbia, Canada", "employmentType" : "FULL_TIME", "hardSkillsList" : [ "Maintenance", "Cleaning" ], "hardSkills" : [ { "name" : "Maintenance", "level" : "intermediate" }, { "name" : "Cleaning", "level" : "intermediate" } ], "majorSkills" : "Building operations, Property management", "majorSkillsList" : [ "Building operations", "Property management" ], "coreResponsibilities" : "Manage day-to-day operations, Perform hands-on maintenance, Perform cleaning, Coordinate with property management", "domainKnowledge" : "Residential strata buildings", "domainList" : [ "residential-strata-buildings" ], "domainSpecificKnowledge" : [ "Residential strata buildings" ], "specialRequirements" : "Live-in", "qualificationsBasic" : "Reliable, Proactive", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Our Team as a Live in Building Caretaker! 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Perform hands-on maintenance", "createdAt" : "2026-06-14T19:28:05.617", "lastUpdated" : "2026-06-16T00:43:24.184", "ingestTimestamp" : "2026-06-14T19:28:05.617", "mongoId" : "6a2c6d5f74d8ee00a091e4a9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Maintenance", "Cleaning", "Building operations", "Property management", "Residential strata buildings" ], "skillCount" : 5, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "69d5e4962beec4dd3d931971", "title" : "Customer support (French speaking)", "company" : "Amazon Kuiper Services Europe SARL, Irish Branch", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority customer support role in Cork, Ireland, adjusted for the technology industry." }, "location" : "Cork, IRL", "locations" : [ "Cork, IRL" ], "timestamp" : "2026-06-15T03:16:44.762", "fingerprint" : "6203533224aaee829fc471dcbd57415432c95f181e7977b48946ad7c3189498d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385206/apply", "externalId" : "e6732fbd-f2b7-43d4-835c-66c0d02ea6f5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cork", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8985136,-8.4726423" } ], "locationText" : "Cork, Ireland", "employmentType" : "FULL_TIME", "technicalSkills" : "Internet technologies, Network connectivity", "professionalSkills" : [ "Customer account security", "Technical support" ], "hardSkillsList" : [ "Technical assessment" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Technical assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Technical troubleshooting", "majorSkillsList" : [ "Customer support", "Technical troubleshooting" ], "coreResponsibilities" : "Receive and manage customer escalations, Deliver timely and effective resolutions, Offer detailed technical support, Communicate professionally, Collaborate with other customer support teams, Resolve complex issues, Document steps and resolutions, Identify trends in customer issues, Propose improvements to support processes, Help create knowledge base articles, Help create team documentation, Stay current on new Amazon Leo products and, Engage with customers, Troubleshoot intricate technical issues, Collaborate with leadership, Collaborate with cross-functional teams, Ensure seamless service delivery", "teamCollaboration" : "Cross-functional teams; Other customer support teams", "domainKnowledge" : "Global broadband access; Satellite constellations; LEO satellites; Digital divide; Internet service; Network connectivity", "domainList" : [ "global-broadband-access", "satellite-constellations", "leo-satellites", "digital-divide", "internet-service", "network-connectivity" ], "domainSpecificKnowledge" : [ "Global broadband access", "Satellite constellations", "LEO satellites", "Digital divide", "Internet service", "Network connectivity" ], "communicationSkills" : "Professional communication; Clear communication", "documentationSkills" : "Document technical issues; Document resolutions", "continuousLearning" : "Learning new technologies", "problemSolvingSkills" : "Problem-solvers; Troubleshoot intricate technical issues", "specialRequirements" : "Work all shift patterns, Export control screenings, Obtaining export licenses", "qualificationsBasic" : "High school diploma or equivalent, French and English language skills (C1+), Experience resolving technical issues related to internet service, network connectivity, or end customer equipment, Understanding of internet technologies, Ability to convey insights from complex analyses, Ability to clearly document technical issues and associated solutions, Availability to work flexible schedule/shift", "qualificationsPreferred" : "Experience in direct to consumer or business ISP and/or Satellite technical support, Ability to document technical customer issues in notes that are easily understood by other users, Technical curiosity and enthusiasm for learning new technologies, Proven success working in a fast-paced support environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in French and English. Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns. This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations. Key job responsibilities • Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels. • Offer detailed technical support with clear and professional communication • Collaborate with other customer support teams to resolve complex issues • Document steps and resolutions in a clear, easy-to-follow format • Identify trends in customer issues and propose improvements to support processes • Help create knowledge base articles and team documentation • Stay current on new Amazon Leo products and features A day in the life As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow. About the team Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. Basic Qualifications: - High school diploma or equivalent - Strong French and English language skills (C1+) - Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment. - Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment - Excellent communication skills and ability to convey insights from complex analyses to internal and end customers - Ability to clearly document technical issues and associated solutions - Availability to work flexible schedule/shift, including weekends, nights, and/or holidays Preferred Qualifications: - Experience in direct to consumer or business ISP and/or Satellite technical support - A drive to dig into the details of systems and processes to solve customer technical problems - Ability to document technical customer issues in notes that are easily understood by other users - Technical curiosity and enthusiasm for learning new technologies and helping customers succeed - Proven success working in a fast-paced support environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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Deliver timely and effective resolutions", "postedDate" : "2026-06-13T10:18:36.868", "createdAt" : "2026-06-13T10:18:36.868", "lastUpdated" : "2026-06-15T03:16:44.762", "ingestTimestamp" : "2026-06-13T10:18:36.868", "mongoId" : "69d5e4962beec4dd3d931971", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385206/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical assessment", "Critical thinking", "Customer support", "Technical troubleshooting", "Customer account security", "Technical support", "Global broadband access", "Satellite constellations", "LEO satellites", "Digital divide", "Internet service", "Network connectivity" ], "skillCount" : 12, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c6b5574d8ee00a0911554", "title" : "Private Live-In Carer", "company" : "Ellea Nursing", "industry" : "Healthcare", "salary" : { "min" : 1095.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "222 Grays Inn Rd, London, WC1X 8HB", "locations" : [ "222 Grays Inn Rd", "London", "WC1X 8HB" ], "timestamp" : "2026-06-15T12:18:45.503", "fingerprint" : "e35ba16310efb52edf2b0b20a19b9932d26bc54c32fc9ca7ef7050e37c7695ec", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/elleanursing/jobs/7761042003", "externalId" : "7761042003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "domainKnowledge" : "CQC standards; Safeguarding principles", "domainList" : [ "cqc-standards", "safeguarding-principles" ], "domainSpecificKnowledge" : [ "CQC standards", "Safeguarding principles" ], "communicationSkills" : "Professional communication", "specialRequirements" : "Client travel required, Travel with clients abroad", "workSiteFlexibility" : "Flexible", "rawDescription" : "Private Live-In Carer/HCA Location: London (client homes; travel may be required) Shifts/working hours: Flexible live-in placements Pay rates: £1,095.00 per week (including holiday pay) A world-class career, delivering world-class care Ellea Nursing provides world-class, bespoke private care to private clients nationwide. Our strength is our people. We celebrate compassion and clinical expertise in equal measure, and we invest in every member of our team to ensure they can deliver an exceptional, clinically led customer experience every time. The Role Ellea Nursing is seeking a Private Live‑In Carer / Healthcare Assistant to deliver dedicated, round‑the‑clock support that enables clients to enjoy meaningful time at home. Working on a rotational live‑in basis, you will provide personal care, daily living support, companionship and wellbeing assistance, while collaborating closely with a registered nurse who oversees all clinical care. Your focus is to deliver a warm, person‑centred and exceptional experience every day. This role suits a compassionate, experienced carer who values professionalism, discretion and building trusted relationships within a private home setting. Key Responsibilities Please note: Specific duties are tailored to the individual client’s clinical requirements, lifestyle preferences, and home environment. A detailed, bespoke care plan is provided for every placement. Deliver high-quality, person‑centred care in the client’s home, promoting dignity, independence and an excellent quality of life. Provide all aspects of personal care, including bathing, dressing, grooming, oral hygiene, toileting and continence, while ensuring safe mobility, transfers and positioning using appropriate equipment. Prepare and serve nutritious meals aligned to the client’s dietary, cultural and personal preferences, and support light household tasks such as laundry, tidying, shopping and maintaining a comfortable home. Offer meaningful companionship, engaging clients in conversation, hobbies, activities, social interaction, and outings to support emotional wellbeing. Accompany clients for appointments, social events and care‑assisted travel, both within the UK and abroad, always ensuring their safety and comfort. Monitor and report changes in the client’s physical or emotional condition, follow the personalised care plan accurately, and maintain clear daily records and handover notes. Build a strong, trusting rapport with clients and their families while upholding Ellea Nursing’s values and 5‑star service standards. Essential Requirements At least 12 months’ care experience in home care, residential or hospital settings, with proven ability to deliver safe, person‑centred support in line with CQC standards and safeguarding principles. Skilled in personal care, medication support and daily living assistance, with the confidence to work independently in a client’s home while following a structured care plan. Warm, professional communication style with the ability to build trusted relationships with clients and families. Fully compliant to work, including an Enhanced DBS (or willingness to obtain) and Right to Work in the UK. Flexible and reliable, able to work live‑in rotational patterns and travel with clients when required. Desirable Full UK driving licence Additional languages spoken Why Join Ellea Nursing? Autonomy: Manage your own schedule with flexible rotas. Time to Care: Escape the rush of the ward and focus entirely on one patient at a time. Competitive Pay: Rates reflective of the specialist skills and private nature of the work. Clinical Governance: Full backing from a clinical lead, you are independent, but never unsupported. How we reward you Enjoy rewarding placements matched to your skillset supporting Private clients, competitive pay and unparalleled professional development Competitive rates of pay and travel contribution 5-star customer service training and induction Flexible shifts to suit your schedule 24/7 expert clinical support from our dedicated team Wellbeing calls with our experienced supervisions and appraisals team Join Ellea Nursing Simply click ‘apply’ to start your journey with us. Alternatively, if you want to learn more about this opportunity, Ellea Nursing’s team of expert resourcers are here to help. Contact our team on: careers@elleanursing.com. 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We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. We are looking for a Software Engineer I to help build the next generation of digital news experiences. This is an early-career role designed for engineers with a strong foundation in computer science fundamentals who are excited to grow their skills while contributing to real-world, high-impact products. You’ll learn from senior engineers and work closely with product managers, designers, ops and editorial partners to build fast, reliable, and engaging experience, especially around live and interactive storytelling for major global events. You’ll join the Live & Interactive team, which creates the user experiences behind major global moments, from elections to tentpole events such as the World Cup, where visibility and impact are immediate. This is an opportunity to learn quickly, contribute meaningfully, and develop as a software engineer in a fast paced and environment. Duties: * Contribute to frontend applications using modern frontend frameworks that range from React to Astro and Qwik * Utilize AI-assisted development tools to support the efficient execution of product and design visions, translating requirements into high-quality, scalable solutions * Build and consume APIs to power content-driven experiences * Implement responsive, accessible, and performant user interfaces * Write clean, maintainable, and well-tested code, incorporating feedback from peers * Participate in code reviews, both giving and receiving constructive feedback * Debug issues and help troubleshoot problems with guidance from teammates * Collaborate closely with cross-functional partners such as product leaders and design to understand requirements * Ask questions, clarify ambiguity, and communicate progress and blockers proactively * Take ownership of well-defined tasks and deliver them reliably * Continuously learn new technologies, tools, and parts of the codebase ## Qualifications * Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent practical experience demonstrating strong CS fundamentals) * Minimum 2+ years experience building applications using a modern programming language (JavaScript preferred), along with a solid understanding of how web applications work (HTTP, APIs, browser behavior) Desired Characteristics: * Awareness of testing practices, including writing basic automated tests, with a focus on producing quality, maintainable code * Strong communication skills, including a willingness to ask questions, take feedback constructively, and continuously improve * Familiarity with AI-assisted development tools (e.g., code generation, debugging, and productivity assistants) to enhance software development workflows * Ability to collaborate effectively in a team environment while demonstrating attention to detail and an eagerness to learn new technologies quickly * Exposure to modern frontend frameworks (e.g., React, Qwik, Web Components) and familiarity with HTML, CSS, and responsive design principles Additional Requirements: Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. 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We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. We are looking for a Software Engineer I to help build the next generation of digital news experiences. This is an early-career role designed for engineers with a strong foundation in computer science fundamentals who are excited to grow their skills while contributing to real-world, high-impact products. You’ll learn from senior engineers and work closely with product managers, designers, ops and editorial partners to build fast, reliable, and engaging experience, especially around live and interactive storytelling for major global events. You’ll join the Live & Interactive team, which creates the user experiences behind major global moments, from elections to tentpole events such as the World Cup, where visibility and impact are immediate. This is an opportunity to learn quickly, contribute meaningfully, and develop as a software engineer in a fast paced and environment. Duties: * Contribute to frontend applications using modern frontend frameworks that range from React to Astro and Qwik * Utilize AI-assisted development tools to support the efficient execution of product and design visions, translating requirements into high-quality, scalable solutions * Build and consume APIs to power content-driven experiences * Implement responsive, accessible, and performant user interfaces * Write clean, maintainable, and well-tested code, incorporating feedback from peers * Participate in code reviews, both giving and receiving constructive feedback * Debug issues and help troubleshoot problems with guidance from teammates * Collaborate closely with cross-functional partners such as product leaders and design to understand requirements * Ask questions, clarify ambiguity, and communicate progress and blockers proactively * Take ownership of well-defined tasks and deliver them reliably * Continuously learn new technologies, tools, and parts of the codebase ## Qualifications * Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent practical experience demonstrating strong CS fundamentals) * Minimum 2+ years experience building applications using a modern programming language (JavaScript preferred), along with a solid understanding of how web applications work (HTTP, APIs, browser behavior) Desired Characteristics: * Awareness of testing practices, including writing basic automated tests, with a focus on producing quality, maintainable code * Strong communication skills, including a willingness to ask questions, take feedback constructively, and continuously improve * Familiarity with AI-assisted development tools (e.g., code generation, debugging, and productivity assistants) to enhance software development workflows * Ability to collaborate effectively in a team environment while demonstrating attention to detail and an eagerness to learn new technologies quickly * Exposure to modern frontend frameworks (e.g., React, Qwik, Web Components) and familiarity with HTML, CSS, and responsive design principles Additional Requirements: Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Software Engineer, Live and Interactive at NBCUniversal", "postedDate" : "2026-06-15T18:01:13.000", "createdAt" : "2026-06-15T21:41:28.833", "lastUpdated" : "2026-06-16T05:52:52.677", "ingestTimestamp" : "2026-06-15T21:41:28.833", "mongoId" : "6a304ff2f292fd229ceeb328", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 120000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3056bff292fd229cf2de0a", "title" : "Superintendent, Public Jobs", "company" : "Muller, Inc.", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Superintendent in the Construction industry in Richmond, United States, adjusted for company size and local market conditions." }, "location" : "Reston, Virginia, United States", "locations" : [ "Reston", "Virginia", "United States" ], "timestamp" : "2026-06-16T08:49:18.163", "fingerprint" : "0d12803e2109473d3d2dc7d096d634297b3bdb9d1ce143aba60065ba46600444", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/mullerinc/jobs/7773361003", "externalId" : "7773361003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Richmond", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.5385087,-77.4342800" } ], "locationText" : "Richmond, Virginia, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "Title: Superintendent, Public Jobs Type: Full Time, Exempt Location: 100% Field –Richmond, VA Reports to: Director, Utilities We are seeking an experienced Construction Superintendent to lead day-to-day field operations on civil construction projects across the DMV as far south as Richmond, VA.This role is responsible for driving execution in the field, managing crews, subcontractors, schedules, safety, and quality to ensure projects are delivered on time and to specification. The ideal candidate is a hands-on field leader with strong sitework or heavy civil experience, a proven track record of managing complex projects, and the ability to enforce standards while maintaining productivity and safety. This is a critical leadership role for someone who thrives in fast-paced environments and takes ownership of field performance from start to finish. Disclaimer: The following description has been designed to indicate the general nature and essential responsibilities of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required. Responsibilities: Project Execution & Field Leadership Manage all daily construction operations on assigned projects. Develop and execute project work plans, sequencing, and logistics. Coordinate labor, equipment, and materials to meet project schedules. Lead field crews and subcontractors to achieve productivity targets. Interpret plans, specifications, and contract documents to ensure proper execution. Safety Management Champion a safety-first culture and ensure compliance with all OSHA and company safety standards. Conduct daily safety meetings, job hazard analyses (JHAs), and site inspections. Identify risks proactively and implement corrective actions immediately. Ensure all personnel and subcontractors adhere to safety requirements. Scheduling & Productivity Collaborate with Project Managers to develop and maintain project schedules. Monitor progress and adjust resources to maintain or improve schedule performance. Identify and mitigate delays, conflicts, or constraints in real time. Quality Assurance & Compliance Ensure all work meets project specifications, quality standards, and regulatory requirements. Coordinate inspections with owners, agencies, and third-party inspectors. Maintain accurate field documentation including daily reports, logs, and photos. Oversee testing and quality control processes (e.g., compaction, concrete, asphalt). Subcontractor & Vendor Management Coordinate and supervise subcontractors to ensure alignment with project expectations. Enforce contract scope, schedule, and quality standards. Maintain strong working relationships with vendors and suppliers. Client Coordination Serve as the primary field point of contact for owners, engineers, and public agencies. Participate in progress meetings and represent field operations professionally. Support public relations efforts on projects impacting traffic or communities. Cost Awareness Work closely with the Project Manager to manage labor, equipment, and production costs. Identify opportunities to improve efficiency and reduce waste. Assist with tracking quantities and production rates. Required Qualifications: Strong knowledge of heavy civil construction methods, sequencing, and logistics. Proficiency in cost control systems and construction management software. Deep understanding of public contracts, specifications, and compliance requirement Experience working on public contracts (1-3 years) Experience with creating/managing schedules (1-3 years) Ability to lead multiple complex projects simultaneously Compensation: Competitive Salary + Yearly Bonus Paid Holidays and Vacation Health, Vision, and Dental Insurance plus additional voluntary plans 401K with company match Company phone, computer, Take Home Company Vehicle Muller Inc is an Equal Opportunity Employer and makes hiring decisions solely on the basis of merit", "summaryDescription" : "Superintendent, Public Jobs at Muller, Inc.", "postedDate" : "2026-06-15T23:20:53.521", "createdAt" : "2026-06-15T23:20:53.521", "lastUpdated" : "2026-06-16T08:49:18.163", "ingestTimestamp" : "2026-06-15T23:20:53.521", "mongoId" : "6a3056bff292fd229cf2de0a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056bff292fd229cf2de0b", "title" : "Superintendent, Public Jobs", "company" : "Muller, Inc.", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Public Jobs Superintendent in Richmond, United States, adjusted for the construction industry and company size." }, "location" : "Reston, Virginia, United States", "locations" : [ "Reston", "Virginia", "United States" ], "timestamp" : "2026-06-16T06:55:30.396", "fingerprint" : "c62dafbf4606b215404474b399bb7ca44133b8b376e382b3ab080faf9cf325c8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/mullerinc/jobs/7773360003", "externalId" : "7773360003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Richmond", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.5385087,-77.4342800" } ], "locationText" : "Richmond, Virginia, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "Title: Superintendent, Public Jobs Type: Full Time, Exempt Location: 100% Field –Richmond, VA Reports to: Director, Utilities We are seeking an experienced Construction Superintendent to lead day-to-day field operations on civil construction projects across the DMV as far south as Richmond, VA.This role is responsible for driving execution in the field, managing crews, subcontractors, schedules, safety, and quality to ensure projects are delivered on time and to specification. The ideal candidate is a hands-on field leader with strong sitework or heavy civil experience, a proven track record of managing complex projects, and the ability to enforce standards while maintaining productivity and safety. This is a critical leadership role for someone who thrives in fast-paced environments and takes ownership of field performance from start to finish. Disclaimer: The following description has been designed to indicate the general nature and essential responsibilities of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required. Responsibilities: Project Execution & Field Leadership Manage all daily construction operations on assigned projects. Develop and execute project work plans, sequencing, and logistics. Coordinate labor, equipment, and materials to meet project schedules. Lead field crews and subcontractors to achieve productivity targets. Interpret plans, specifications, and contract documents to ensure proper execution. Safety Management Champion a safety-first culture and ensure compliance with all OSHA and company safety standards. Conduct daily safety meetings, job hazard analyses (JHAs), and site inspections. Identify risks proactively and implement corrective actions immediately. Ensure all personnel and subcontractors adhere to safety requirements. Scheduling & Productivity Collaborate with Project Managers to develop and maintain project schedules. Monitor progress and adjust resources to maintain or improve schedule performance. Identify and mitigate delays, conflicts, or constraints in real time. Quality Assurance & Compliance Ensure all work meets project specifications, quality standards, and regulatory requirements. Coordinate inspections with owners, agencies, and third-party inspectors. Maintain accurate field documentation including daily reports, logs, and photos. Oversee testing and quality control processes (e.g., compaction, concrete, asphalt). Subcontractor & Vendor Management Coordinate and supervise subcontractors to ensure alignment with project expectations. Enforce contract scope, schedule, and quality standards. Maintain strong working relationships with vendors and suppliers. Client Coordination Serve as the primary field point of contact for owners, engineers, and public agencies. Participate in progress meetings and represent field operations professionally. Support public relations efforts on projects impacting traffic or communities. Cost Awareness Work closely with the Project Manager to manage labor, equipment, and production costs. Identify opportunities to improve efficiency and reduce waste. Assist with tracking quantities and production rates. Required Qualifications: Strong knowledge of heavy civil construction methods, sequencing, and logistics. Proficiency in cost control systems and construction management software. Deep understanding of public contracts, specifications, and compliance requirement Experience working on public contracts (1-3 years) Experience with creating/managing schedules (1-3 years) Ability to lead multiple complex projects simultaneously Compensation: Competitive Salary + Yearly Bonus Paid Holidays and Vacation Health, Vision, and Dental Insurance plus additional voluntary plans 401K with company match Company phone, computer, Take Home Company Vehicle Muller Inc is an Equal Opportunity Employer and makes hiring decisions solely on the basis of merit", "summaryDescription" : "Superintendent, Public Jobs at Muller, Inc.", "postedDate" : "2026-06-15T23:18:01.122", "createdAt" : "2026-06-15T23:18:01.122", "lastUpdated" : "2026-06-16T06:55:30.396", "ingestTimestamp" : "2026-06-15T23:18:01.122", "mongoId" : "6a3056bff292fd229cf2de0b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.95 }, { "id" : "69e104382beec4dd3def1965", "title" : "Customer support (German speaking)", "company" : "Amazon Kuiper Services Europe SARL, Irish Branch", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support role in Cork, Ireland, adjusted for the Technology industry." }, "location" : "Cork, IRL", "locations" : [ "Cork, IRL" ], "timestamp" : "2026-06-14T23:50:40.985", "fingerprint" : "af48a57ec30ca0f037a4e76a03415a2e310210eb780293933a0250dd9851feed", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385982/apply", "externalId" : "abccb073-1f82-4b8f-af19-7de78cf971cf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cork", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8985136,-8.4726423" } ], "locationText" : "Cork, Ireland", "employmentType" : "FULL_TIME", "technicalSkills" : "Internet technologies, Windows, Microsoft Office", "professionalSkills" : [ "Customer account security", "Technical support", "Customer service" ], "hardSkillsList" : [ "Technical troubleshooting", "Documentation" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Technical troubleshooting", "level" : "intermediate" }, { "name" : "Documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Technical support, Problem-solving", "majorSkillsList" : [ "Customer support", "Technical support", "Problem-solving" ], "coreResponsibilities" : "Receive and manage customer escalations, Deliver timely and effective resolutions, Offer detailed technical support, Communicate professionally, Collaborate with other customer support teams, Resolve complex issues, Document steps and resolutions, Identify trends in customer issues, Propose improvements to support processes, Help create knowledge base articles, Help create team documentation, Stay current on new Amazon Leo products, Stay current on new Amazon Leo features, Engage with customers, Troubleshoot intricate technical issues, Collaborate with leadership, Collaborate with cross-functional teams", "teamCollaboration" : "Customer support teams; Leadership; Cross-functional teams", "domainKnowledge" : "Internet service; Network connectivity; End customer equipment; Global broadband access; LEO satellites", "domainList" : [ "internet-service", "network-connectivity", "end-customer-equipment", "global-broadband-access", "leo-satellites" ], "domainSpecificKnowledge" : [ "Internet service", "Network connectivity", "End customer equipment", "Global broadband access", "LEO satellites" ], "toolProficiency" : [ "Windows", "Microsoft Office" ], "communicationSkills" : "Professional communication; Clear communication; Convey insights", "documentationSkills" : "Document technical issues; Document solutions; Document steps; Document resolutions", "continuousLearning" : "Stay current on new products; Stay current on new features", "problemSolvingSkills" : "Problem-solvers; Troubleshoot intricate technical issues", "specialRequirements" : "Work all shift patterns, Export control screenings, Obtain export licenses", "qualificationsBasic" : "High school diploma or equivalent, German and English language skills (C1+), Experience resolving technical issues, Understanding of internet technologies, Complete technical assessment, Excellent communication skills, Convey insights from complex analyses, Clearly document technical issues, Availability to work flexible schedule/shift, Proficiency with Windows, Proficiency with Microsoft Office applications", "qualificationsPreferred" : "Experience in ISP technical support, Experience in Satellite technical support, Document technical customer issues in notes, Technical curiosity, Enthusiasm for learning new technologies, Helping customers succeed, Proven success in fast-paced support environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in German and English. Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns. This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations. Key job responsibilities • Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels. • Offer detailed technical support with clear and professional communication • Collaborate with other customer support teams to resolve complex issues • Document steps and resolutions in a clear, easy-to-follow format • Identify trends in customer issues and propose improvements to support processes • Help create knowledge base articles and team documentation • Stay current on new Amazon Leo products and features A day in the life As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow. About the team Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. Basic Qualifications: - High school diploma or equivalent - Strong German and English language skills (C1+) - Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment. - Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment - Excellent communication skills and ability to convey insights from complex analyses to internal and end customers - Ability to clearly document technical issues and associated solutions - Availability to work flexible schedule/shift, including weekends, nights, and/or holidays - Proficiency with Windows and Microsoft Office applications Preferred Qualifications: - Experience in direct to consumer or business ISP and/or Satellite technical support - A drive to dig into the details of systems and processes to solve customer technical problems - Ability to document technical customer issues in notes that are easily understood by other users - Technical curiosity and enthusiasm for learning new technologies and helping customers succeed - Proven success working in a fast-paced support environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer support (German speaking) at Amazon Kuiper Services Europe SARL, Irish Branch. Skills: Customer support, Technical support, Problem-solving. Receive and manage customer escalations. Deliver timely and effective resolutions", "postedDate" : "2026-06-13T02:53:18.800", "createdAt" : "2026-06-13T02:53:18.800", "lastUpdated" : "2026-06-14T23:50:40.985", "ingestTimestamp" : "2026-06-13T02:53:18.800", "mongoId" : "69e104382beec4dd3def1965", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385982/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical troubleshooting", "Documentation", "Critical thinking", "Customer support", "Technical support", "Problem-solving", "Customer account security", "Customer service", "Internet service", "Network connectivity", "End customer equipment", "Global broadband access", "LEO satellites", "Windows", "Microsoft Office" ], "skillCount" : 15, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c6b5574d8ee00a0911556", "title" : "Private Live-In Carer", "company" : "Ellea Nursing", "industry" : "Healthcare", "salary" : { "min" : 1095.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "222 Grays Inn Rd, London, WC1X 8HB", "locations" : [ "222 Grays Inn Rd", "London", "WC1X 8HB" ], "certifications" : [ "Enhanced DBS" ], "timestamp" : "2026-06-15T10:02:36.515", "fingerprint" : "dbde9da7f10a95b41a252200e68da728bc5c95a8f0fe5840cd864de5e5edd2ae", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/elleanursing/jobs/7761045003", "externalId" : "7761045003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "professionalSkills" : [ "Personal care", "Daily living support", "Household tasks", "Client companionship", "Care plan adherence", "Record keeping", "Handover notes" ], "hardSkillsList" : [ "Personal care", "Medication support", "Daily living assistance", "Safe mobility", "Transfers", "Positioning" ], "hardSkills" : [ { "name" : "Personal care", "level" : "intermediate" }, { "name" : "Medication support", "level" : "intermediate" }, { "name" : "Daily living assistance", "level" : "intermediate" }, { "name" : "Safe mobility", "level" : "intermediate" }, { "name" : "Transfers", "level" : "intermediate" }, { "name" : "Positioning", "level" : "intermediate" } ], "majorSkills" : "Person-centred care, Personal care, Companionship, Care planning", "majorSkillsList" : [ "Person-centred care", "Personal care", "Companionship", "Care planning" ], "coreResponsibilities" : "Deliver person-centred care, Promote dignity and independence, Provide personal care, Ensure safe mobility, Prepare nutritious meals, Support household tasks, Offer meaningful companionship, Engage clients in activities, Accompany clients for appointments, Accompany clients for social events, Accompany clients for travel, Monitor client condition, Report changes in condition, Follow personalised care plan, Maintain daily records, Maintain handover notes, Build trusting rapport", "teamCollaboration" : "Collaborate with registered nurse", "domainKnowledge" : "CQC standards; Safeguarding principles", "domainList" : [ "cqc-standards", "safeguarding-principles" ], "domainSpecificKnowledge" : [ "CQC standards", "Safeguarding principles" ], "documentationSkills" : "Maintain daily records; Maintain handover notes", "specialRequirements" : "Client travel may be required, Travel with clients abroad", "outcomesObjectives" : "Enable clients to enjoy time at home; Deliver exceptional experience", "qualificationsBasic" : "12 months' care experience, Deliver safe, person-centred support, Skilled in personal care, Skilled in medication support, Skilled in daily living assistance, Work independently, Follow structured care plan, Professional communication style, Build trusted relationships, Fully compliant to work, Enhanced DBS, Right to Work in UK, Flexible and reliable, Work live-in rotational patterns, Travel with clients", "qualificationsPreferred" : "Full UK driving licence, Additional languages spoken", "workSiteFlexibility" : "Flexible", "rawDescription" : "Private Live-In Carer/HCA Location: London (client homes; travel may be required) Shifts/working hours: Flexible live-in placements Pay rates: £1,095.00 per week (including holiday pay) A world-class career, delivering world-class care Ellea Nursing provides world-class, bespoke private care to private clients nationwide. Our strength is our people. We celebrate compassion and clinical expertise in equal measure, and we invest in every member of our team to ensure they can deliver an exceptional, clinically led customer experience every time. The Role Ellea Nursing is seeking a Private Live‑In Carer / Healthcare Assistant to deliver dedicated, round‑the‑clock support that enables clients to enjoy meaningful time at home. Working on a rotational live‑in basis, you will provide personal care, daily living support, companionship and wellbeing assistance, while collaborating closely with a registered nurse who oversees all clinical care. Your focus is to deliver a warm, person‑centred and exceptional experience every day. This role suits a compassionate, experienced carer who values professionalism, discretion and building trusted relationships within a private home setting. Key Responsibilities Please note: Specific duties are tailored to the individual client’s clinical requirements, lifestyle preferences, and home environment. A detailed, bespoke care plan is provided for every placement. Deliver high-quality, person‑centred care in the client’s home, promoting dignity, independence and an excellent quality of life. Provide all aspects of personal care, including bathing, dressing, grooming, oral hygiene, toileting and continence, while ensuring safe mobility, transfers and positioning using appropriate equipment. Prepare and serve nutritious meals aligned to the client’s dietary, cultural and personal preferences, and support light household tasks such as laundry, tidying, shopping and maintaining a comfortable home. Offer meaningful companionship, engaging clients in conversation, hobbies, activities, social interaction, and outings to support emotional wellbeing. Accompany clients for appointments, social events and care‑assisted travel, both within the UK and abroad, always ensuring their safety and comfort. Monitor and report changes in the client’s physical or emotional condition, follow the personalised care plan accurately, and maintain clear daily records and handover notes. Build a strong, trusting rapport with clients and their families while upholding Ellea Nursing’s values and 5‑star service standards. Essential Requirements At least 12 months’ care experience in home care, residential or hospital settings, with proven ability to deliver safe, person‑centred support in line with CQC standards and safeguarding principles. Skilled in personal care, medication support and daily living assistance, with the confidence to work independently in a client’s home while following a structured care plan. Warm, professional communication style with the ability to build trusted relationships with clients and families. Fully compliant to work, including an Enhanced DBS (or willingness to obtain) and Right to Work in the UK. Flexible and reliable, able to work live‑in rotational patterns and travel with clients when required. Desirable Full UK driving licence Additional languages spoken Why Join Ellea Nursing? Autonomy: Manage your own schedule with flexible rotas. Time to Care: Escape the rush of the ward and focus entirely on one patient at a time. Competitive Pay: Rates reflective of the specialist skills and private nature of the work. Clinical Governance: Full backing from a clinical lead, you are independent, but never unsupported. How we reward you Enjoy rewarding placements matched to your skillset supporting Private clients, competitive pay and unparalleled professional development Competitive rates of pay and travel contribution 5-star customer service training and induction Flexible shifts to suit your schedule 24/7 expert clinical support from our dedicated team Wellbeing calls with our experienced supervisions and appraisals team Join Ellea Nursing Simply click ‘apply’ to start your journey with us. Alternatively, if you want to learn more about this opportunity, Ellea Nursing’s team of expert resourcers are here to help. Contact our team on: careers@elleanursing.com. Ellea Nursing is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy. #LINLON", "summaryDescription" : "Private Live-In Carer at Ellea Nursing. Skills: Person-centred care, Personal care, Companionship, Care planning. Deliver person-centred care. Promote dignity and independence", "postedDate" : "2026-06-13T20:43:14.682", "createdAt" : "2026-06-13T20:43:14.682", "lastUpdated" : "2026-06-15T10:02:36.515", "ingestTimestamp" : "2026-06-13T20:43:14.682", "mongoId" : "6a2c6b5574d8ee00a0911556", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Personal care", "Medication support", "Daily living assistance", "Safe mobility", "Transfers", "Positioning", "Person-centred care", "Companionship", "Care planning", "Daily living support", "Household tasks", "Client companionship", "Care plan adherence", "Record keeping", "Handover notes", "CQC standards", "Safeguarding principles", "Enhanced DBS" ], "skillCount" : 18, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5de974d8ee00a08df6c9", "title" : "French Speaking Back Office Gaming Support Agent - Work In Sofia", "company" : "Mercier Consultancy Group", "industry" : "Computer Games", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level French Speaking Back Office Gaming Support Agent in Sofia, Bulgaria, adjusted for the gaming industry." }, "location" : "Paris, Île-de-France, France", "locations" : [ "Paris, Île-de-France, France" ], "timestamp" : "2026-06-15T00:33:28.669", "fingerprint" : "94861b1c9162a732543f4a70b7e4f955fc86f06a82a5069fb7760c5ebf4098e6", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1B1818F0D9/apply", "externalId" : "1B1818F0D9", "industryFunction" : { }, "locationPoint" : "48.85341,2.3488", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Back office support" ], "majorSkills" : "Customer support, Back office operations", "majorSkillsList" : [ "Customer support", "Back office operations" ], "coreResponsibilities" : "Provide back office support, Resolve account issues, Resolve payment issues, Resolve technical issues, Collaborate with internal teams, Ensure problem resolution, Ensure process improvements, Maintain documentation, Stay up to date with gaming products, Stay up to date with industry trends, Stay up to date with regulations, Participate in training", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Gaming products; Industry trends; Regulations", "domainList" : [ "gaming-products", "industry-trends", "regulations" ], "domainSpecificKnowledge" : [ "Gaming products", "Industry trends", "Regulations" ], "toolProficiency" : [ "CRM systems", "Office software" ], "communicationSkills" : "Customer-focused", "documentationSkills" : "Maintain documentation", "continuousLearning" : "Ongoing training", "problemSolvingSkills" : "Problem resolution", "specialRequirements" : "Willingness to work in Sofia", "qualificationsBasic" : "Fluency in French, Experience in back office support, Experience in customer service, Organizational skills, Attention to detail, Excellent communication skills, Customer-focused attitude, Ability to work independently, Ability to work in a team, Familiarity with CRM systems, Familiarity with office software, Willingness to work in Sofia, Adapt to local culture", "qualificationsPreferred" : "Experience in gaming industry, Knowledge of English", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a French Speaking Back Office Gaming Support Agent to join our team in Sofia. This role is ideal for individuals fluent in French who are eager to support gaming operations and contribute to delivering exceptional customer service. You will play a key role in managing customer inquiries and ensuring smooth back office processes. ### Key Responsibilities * Provide effective back office support for French-speaking customers through various communication channels. * Assist in resolving account, payment, and technical issues promptly and accurately. * Collaborate with internal teams to ensure efficient problem resolution and process improvements. * Maintain accurate documentation of customer interactions and back office procedures. * Stay up to date with gaming products, industry trends, and regulations. * Participate in ongoing training to enhance professional knowledge and skills. **Requirements** * Fluency in French (written and spoken) is required; knowledge of English is an asset. * Experience in back office support or customer service, preferably within the gaming industry. * Strong organizational skills and attention to detail. * Excellent communication skills with a customer-focused attitude. * Ability to work efficiently both independently and in a team environment. * Familiarity with CRM systems and office software. * Willingness to work in Sofia and adapt to the local culture. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. Monthly Performance Bonus 4. 1500 Euro Signing Bonus 5. Fully Paid Training 6. Health Insurance 7. Monthly accommodation bonus", "summaryDescription" : "French Speaking Back Office Gaming Support Agent - Work In Sofia at Mercier Consultancy Group. Skills: Customer support, Back office operations. Provide back office support. Resolve account issues", "postedDate" : "2026-06-11T00:00:00.000", "createdAt" : "2026-06-12T22:36:37.646", "lastUpdated" : "2026-06-15T00:33:28.669", "ingestTimestamp" : "2026-06-12T22:36:37.646", "mongoId" : "6a2c5de974d8ee00a08df6c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1B1818F0D9", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer support", "Back office operations", "Customer service", "Back office support", "Gaming products", "Industry trends", "Regulations", "CRM systems", "Office software" ], "skillCount" : 9, "jobCategory" : "other", "jobSubcategory" : "computer-games", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming" }, { "id" : "6a2c5de874d8ee00a08df616", "title" : "Danish Speaking Customer Support Jobs - Work In Sofia", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer support in Bulgaria, adjusted for remote work and the specific industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T19:08:07.092", "fingerprint" : "027411889d0d2f65f687d5ea4daa8f900f4838595d1a6f95b8a78f26987bb088", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/8C9ADF4999/apply", "externalId" : "8C9ADF4999", "industryFunction" : { }, "locationPoint" : "61.9241,25.7482", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide exceptional support to Danish-speaking customers, Address customer inquiries related to products and services, Resolve issues and complaints, Maintain detailed records of customer interactions and transactions, Collaborate with internal teams, Stay informed about product updates and company policies", "teamCollaboration" : "Collaborate with internal teams", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Enhance customer satisfaction", "qualificationsBasic" : "Fluency in Danish, Proficiency in English", "qualificationsPreferred" : "Prior experience in customer service, Familiarity with customer support software", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are currently seeking Danish Speaking Customer Support Representatives to join our client's team in Sofia. This role is perfect for individuals who are fluent in Danish and passionate about providing excellent customer service. You will be the primary point of contact for Danish-speaking clients, delivering timely and effective support to enhance customer satisfaction. ### Key Responsibilities * Provide exceptional support to Danish-speaking customers via phone, email, and live chat. * Address customer inquiries related to products and services accurately and efficiently. * Resolve issues and complaints to ensure a positive customer experience. * Maintain detailed records of customer interactions and transactions. * Collaborate with internal teams to contribute to continuous service improvements. * Stay informed about product updates and company policies to assist customers effectively. **Requirements** * Fluency in Danish (both written and spoken); proficiency in English is a plus. * Prior experience in customer service or a related role is preferred. * Strong communication and interpersonal skills. * Ability to multitask and work efficiently in a fast-paced environment. * Familiarity with customer support software is advantageous. * Positive attitude and eagerness to learn and develop professionally. * Attention to detail and problem-solving abilities. **Benefits** 1. Competitive Monthly Salary 2. Relocation Package 3. Fully Paid Training 4. Health Insurance 5. And Much More...", "summaryDescription" : "Danish Speaking Customer Support Jobs - Work In Sofia at Mercier Consultancy Group. Provide exceptional support to Danish-speaking customers. Address customer inquiries related to products and services", "postedDate" : "2026-06-08T00:00:00.000", "createdAt" : "2026-06-12T22:45:13.486", "lastUpdated" : "2026-06-14T19:08:07.092", "ingestTimestamp" : "2026-06-12T22:45:13.486", "mongoId" : "6a2c5de874d8ee00a08df616", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/8C9ADF4999", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 6, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a305383f292fd229cf13369", "title" : "Live In Carer", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 130.0, "max" : 130.0, "currency" : "GBP", "frequency" : "daily", "is_estimated" : false }, "location" : "Metropolitan Borough of Kirklees, England, United Kingdom", "locations" : [ "Metropolitan Borough of Kirklees", "England", "United Kingdom" ], "timestamp" : "2026-06-16T07:00:03.311", "fingerprint" : "5e5dc78293ad73ccb2741cf0c15f419e4383c39a4fc0d0a931b3bc4e72de99de", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131882589-live-in-carer", "externalId" : "744000131882589", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Knoxville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.9603948,-83.9210261" } ], "locationText" : "Knoxville, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Care coordination" ], "majorSkills" : "Live-in care, Companionship", "majorSkillsList" : [ "Live-in care", "Companionship" ], "coreResponsibilities" : "Provide non-medical services to help clients remain independent, Accompany client on social outings", "domainKnowledge" : "Home care; Elderly care", "domainList" : [ "home-care", "elderly-care" ], "domainSpecificKnowledge" : [ "Home care", "Elderly care" ], "continuousLearning" : "Comprehensive training", "specialRequirements" : "Live in client's home, Provide 3 meals or allowance, Provide separate room, Provide TV and WiFi, Minimum two-hour break each day", "outcomesObjectives" : "Make a true difference to quality of life; Help people remain independent in own homes", "qualificationsBasic" : "Valid Right to Work in the UK, Registered with DBS Update Service or willing to undergo check, Access to a car with appropriate insurance, Previous experience in care setting with older people", "qualificationsPreferred" : "Business Class 1 cover for car insurance", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Home Instead is a leading provider of personalised home care and companionship for older adults. We are proud of our excellent reputation and commitment to delivering high-quality, relationship-led care that helps people remain independent in their own homes. We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life of our clients by joining our team in Kirklees as a Live-In Carer. As a Live-In Carer, you will live in an elderly person's home and provide a variety of non-medical services to help them remain independent in their own home. We are currently recruiting for female Live-In Carers to support a client in the HD8 area of Kirklees. The client enjoys social outings during the day and would benefit from someone who has access to a car and is happy to accompany them on these activities. Previous experience working in a care setting with older people is essential. You will have a genuine passion for supporting others and take pride in delivering outstanding care. You will be reliable, trustworthy, respectful, and committed to building professional relationships while providing companionship and support. ## Qualifications To be considered for this role, you must: • Have a valid Right to Work in the UK. • Be registered with the DBS Update Service or be willing to undergo an enhanced DBS check. • Have access to a car with appropriate insurance, including Business Class 1 cover, to transport the client on outings. • Be available to start in early to mid-July 2026. ## Additional Information As a Live In Carer, you will be provided with 3 meals a day or an allowance from the client, a separate room to stay and access to a TV and WiFi. In addition, we offer comprehensive training and support. All Live-In Carers are entitled to a minimum two-hour break each day during their placement, in accordance with working time regulations. Job Types: Full-time, Temporary Pay: £130.00 per day Benefits: * Casual dress * Company pension * Discounted or free food * Employee discount * On-site parking * Sick pay * Store discount Work Location: In person", "summaryDescription" : "Live In Carer at Home Instead. Skills: Live-in care, Companionship. Provide non-medical services to help clients remain independent. Accompany client on social outings", "postedDate" : "2026-06-12T11:51:06.000", "createdAt" : "2026-06-15T21:50:29.455", "lastUpdated" : "2026-06-16T07:00:03.311", "ingestTimestamp" : "2026-06-15T21:50:29.455", "mongoId" : "6a305383f292fd229cf13369", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Live-in care", "Companionship", "Care coordination", "Home care", "Elderly care" ], "skillCount" : 5, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d3dd674d8ee00a0b321cf", "title" : "Live In Carer", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 130.0, "max" : 130.0, "currency" : "GBP", "frequency" : "daily", "is_estimated" : false }, "location" : "Metropolitan Borough of Kirklees, England, United Kingdom", "locations" : [ "Metropolitan Borough of Kirklees", "England", "United Kingdom" ], "certifications" : [ "Business Class 1 cover" ], "timestamp" : "2026-06-15T05:11:07.891", "fingerprint" : "9308e5aebcd5b05444569c11b2285824ab2302cf0ec603a5ab7a596cfdca8497", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131882589-live-in-carer", "externalId" : "744000131882589", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Metropolitan Borough of Kirklees", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.7023545,-3.2765753" } ], "locationText" : "Metropolitan Borough of Kirklees, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Care setting experience" ], "hardSkills" : [ { "name" : "Care setting experience", "level" : "intermediate" } ], "majorSkills" : "Home care, Companionship, Client support", "majorSkillsList" : [ "Home care", "Companionship", "Client support" ], "coreResponsibilities" : "Provide non-medical services, Support clients remain independent, Accompany clients on outings", "domainKnowledge" : "Home care; Elderly care", "domainList" : [ "home-care", "elderly-care" ], "domainSpecificKnowledge" : [ "Home care", "Elderly care" ], "continuousLearning" : "Comprehensive training", "specialRequirements" : "Live in client's home, Access to a car, Business Class 1 cover, Available July 2026", "outcomesObjectives" : "Help people remain independent", "qualificationsBasic" : "Right to Work in UK, Registered with DBS Update Service, Access to a car, Business Class 1 cover, Previous care setting experience", "qualificationsPreferred" : "Willing to undergo enhanced DBS check", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Home Instead is a leading provider of personalised home care and companionship for older adults. We are proud of our excellent reputation and commitment to delivering high-quality, relationship-led care that helps people remain independent in their own homes. We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life of our clients by joining our team in Kirklees as a Live-In Carer. As a Live-In Carer, you will live in an elderly person's home and provide a variety of non-medical services to help them remain independent in their own home. We are currently recruiting for female Live-In Carers to support a client in the HD8 area of Kirklees. The client enjoys social outings during the day and would benefit from someone who has access to a car and is happy to accompany them on these activities. Previous experience working in a care setting with older people is essential. You will have a genuine passion for supporting others and take pride in delivering outstanding care. You will be reliable, trustworthy, respectful, and committed to building professional relationships while providing companionship and support. ## Qualifications To be considered for this role, you must: • Have a valid Right to Work in the UK. • Be registered with the DBS Update Service or be willing to undergo an enhanced DBS check. • Have access to a car with appropriate insurance, including Business Class 1 cover, to transport the client on outings. • Be available to start in early to mid-July 2026. ## Additional Information As a Live In Carer, you will be provided with 3 meals a day or an allowance from the client, a separate room to stay and access to a TV and WiFi. In addition, we offer comprehensive training and support. All Live-In Carers are entitled to a minimum two-hour break each day during their placement, in accordance with working time regulations. Job Types: Full-time, Temporary Pay: £130.00 per day Benefits: * Casual dress * Company pension * Discounted or free food * Employee discount * On-site parking * Sick pay * Store discount Work Location: In person", "summaryDescription" : "Live In Carer at Home Instead. Skills: Home care, Companionship, Client support. Provide non-medical services. Support clients remain independent", "postedDate" : "2026-06-12T11:51:06.000", "createdAt" : "2026-06-14T00:20:08.329", "lastUpdated" : "2026-06-15T05:11:07.891", "ingestTimestamp" : "2026-06-14T00:20:08.329", "mongoId" : "6a2d3dd674d8ee00a0b321cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Care setting experience", "Home care", "Companionship", "Client support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Elderly care", "Business Class 1 cover" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1683dd58b93c861eae69cb", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T22:52:29.391", "fingerprint" : "4f6ae0e296beb50910f2a62d0981c4c812e73f3e568ae5acf3f7d6192512de0d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-corp.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T21:53:59.292", "lastUpdated" : "2026-06-15T22:52:29.391", "ingestTimestamp" : "2026-06-14T21:53:59.292", "mongoId" : "6a1683dd58b93c861eae69cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cbf74d8ee00a091b219", "title" : "Administrative and Customer Support Specialist", "company" : "HealtheConnections", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 62500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Syracuse ", "locations" : [ "Syracuse" ], "timestamp" : "2026-06-15T09:41:31.881", "fingerprint" : "68efb734d64390993858c498d24c3c2ed8f743f7c17ed0ea8814721fbc7cd9e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.healtheconnections.org/jobs/?gh_jid=5257248008", "externalId" : "5257248008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Syracuse", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0481221,-76.1474244" } ], "locationText" : "Syracuse, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "CRM, Ticketing platforms, Customer support platforms", "professionalSkills" : [ "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives" ], "hardSkillsList" : [ "Troubleshooting", "System documentation" ], "softSkillsList" : [ "Critical thinking", "Flexibility", "Adaptability" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "System documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Flexibility" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Serve as primary point of contact, Handle customer inquiries, Handle service requests, Handle support issues, Deliver exceptional customer experience, Be subject matter expert, Troubleshoot complex issues, Resolve complex issues, Ensure timely follow-up, Ensure timely resolution, Support categorization of tickets, Support triage of tickets, Support escalation of tickets, Support management of tickets, Maintain accurate customer records, Maintain user accounts, Maintain system documentation, Support customer onboarding, Support credentialing, Support compliance, Support customer experience initiatives", "teamCollaboration" : "Work closely with customers; Work closely with team members; Collaborative team environment", "domainKnowledge" : "Health information exchange; Health IT; Healthcare administration", "domainList" : [ "health-information-exchange", "health-it", "healthcare-administration" ], "domainSpecificKnowledge" : [ "Health information exchange", "Health IT", "Healthcare administration" ], "toolProficiency" : [ "CRM", "Ticketing systems", "Business systems" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "System documentation", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Root cause analysis", "qualificationsBasic" : "5+ years customer service, 5+ years customer support, 5+ years client services, Experience with CRM, Experience with ticketing platforms, Experience with customer support platforms, Excellent written communication, Excellent verbal communication, Analytical abilities, Problem-solving abilities, Technical aptitude, Ability to learn applications, Ability to learn systems, Ability to work under pressure, Ability to meet deadlines, Ability to ensure accuracy, Proven ability to follow procedures, Experience working independently, Experience working collaboratively", "qualificationsPreferred" : "Associate's degree in Business, Associate's degree in Communications, Associate's degree in Healthcare Administration, Associate's degree in Information Technology, Equivalent experience strongly preferred, Experience in healthcare, Experience in health information exchange, Experience in health IT, Experience in medical administration, Experience in technical support", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who: HealtheConnections, a respected national leader in providing health information exchange (HIE) services for 26 counties of NYS. What: Hiring an experienced, customer-focused professional to provide advanced support and operational leadership through troubleshooting, workflow oversight, training support, special project execution, and more across HealtheConnections’ technology services. About the Job: In this role, you will use your experience and critical thinking skills to work closely with customers to understand their needs, provide guidance on our systems and services, manage important processes, and serve as a trusted resource. This team supports one of the largest and most multi-faceted health information exchanges in the country and serves as a key resource for both customers and internal teams. Administrative and Customer Support Specialists have varied responsibilities. You will work closely with customers and team members to ensure a high-quality customer experience while supporting onboarding, compliance, customer service operations, and continuous improvement initiatives. Primary Responsibilities: Serve as a primary point of contact for customer inquiries, service requests, and support issues, delivering an exceptional customer experience through phone, email, and tickets Be a subject matter expert for Customer Services processes and how HealtheConnections’ services work. Troubleshoot and resolve complex customer issues while ensuring timely follow-up and resolution. Support the categorization, triage, escalation, and management of customer support tickets using our CRM and other business systems Maintain accurate customer records, user accounts, and system documentation. Support customer onboarding, credentialing, compliance, and customer experience initiatives. Experience Needed: Please send us a cover letter with your application. 5+ years of customer service, customer support, client services, or related experience. Experience with CRM, ticketing, or customer support platforms. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Strong technical aptitude and ability to quickly learn new applications and systems. Ability to work under pressure, meet deadlines, and ensure accuracy. Proven ability to follow established procedures. Experience working independently and collaboratively within a team environment. Experience in healthcare, health information exchange, health IT, medical administration, or a technical support environment is a strong plus. Associate's or higher degree in Business, Communications, Healthcare Administration, Information Technology, or equivalent experience strongly preferred Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. You’re a great fit for us if you’re good at… Methodical, detail-oriented tasks Being flexible and adaptable to shifting priorities Following procedures carefully Helping someone get to the root of a problem We’re a great fit for you if you’re looking for… A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They’re smart, supportive, passionate, and among the best in the business. A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage. Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more. Work that makes a difference in your community. We’re proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State. We like to say that we’re “casually competent” – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do has made a positive impact on our community. $48,000-$62,500 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.", "summaryDescription" : "Administrative and Customer Support Specialist at HealtheConnections. Skills: Customer support, Customer relationships, Customer retention, Customer satisfaction. Serve as primary point of contact. 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Skills: Patient care. Provide direct patient care. 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Skills: Patient care. Provide personal care. Assist with daily living activities", "createdAt" : "2026-06-14T04:19:08.306", "lastUpdated" : "2026-06-15T08:37:31.364", "ingestTimestamp" : "2026-06-14T04:19:08.306", "mongoId" : "6a2cb1cd74d8ee00a09de343", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient care", "Home health care" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2cf9a674d8ee00a0a9b527", "title" : "Support Specialist, German speaking", "company" : "Lightspeed", "industry" : "Customers", "location" : "Belfast", "locations" : [ "Belfast" ], "timestamp" : "2026-06-15T10:16:53.685", "fingerprint" : "02edf727a10b04d6b4e2db364c0c4dca860a1ccb400fef170f950ea3dad84937", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/lightspeedhq/7158c6a4-2256-4cbf-acfc-60a2448309bf/application", "externalId" : "7158c6a4-2256-4cbf-acfc-60a2448309bf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belfast", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Belfast, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "professionalSkills" : [ "Hospitality industry" ], "majorSkills" : "customer service, troubleshooting, German, English", "majorSkillsList" : [ "customer service, troubleshooting, German, English" ], "coreResponsibilities" : "Investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member. Advocate and promote improvements to our products and services.", "teamCollaboration" : "Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM. Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager).", "toolProficiency" : [ "customer support platforms" ], "communicationSkills" : "verbal and written communication; phone; chat; email", "documentationSkills" : "document; track; resolve interactions", "continuousLearning" : "Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family.", "innovationCreativity" : "Advocate and promote improvements to our products and services.", "problemSolvingSkills" : "troubleshooting techniques; identify the source of customer issues; provide a prompt and appropriate solution", "specialRequirements" : "Must be fluent in German and English. Ability to work flexible shifts including weekends.", "qualificationsBasic" : "Previous customer service experience and/or technical support attention to detail with an emphasis on providing an exceptional customer experience. Excellent verbal and written communication skills in German & English. Basic experience using common online, mobile and desktop iOS, Android, OSX, Windows.", "qualificationsPreferred" : "Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms. Experience or knowledge of the Hospitality industry. Experience supporting a SaaS product. Experience supporting an iOS application. Computer networking experience or interest. Working knowledge of Mac OS and basic knowledge of HTML/CSS. Dutch or French written and verbal communication.", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Hi there! Thanks for stopping by \uD83D\uDC4B Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As part of Lightspeed’s Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. WHAT YOU’LL BE DOING: - Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM - Flexibility on working days and shifts (weekends included) - Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. - Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution - Work within our customer support platforms to document, track and resolve interactions - Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member - Advocate and promote improvements to our products and services - Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you’ll be bringing to the team: - Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience - Excellent verbal and written communication skills in German & English - Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: - Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms - Experience or knowledge of the Hospitality industry - Experience supporting a SaaS product - Experience supporting an iOS application - Computer networking experience or interest Even better if you have, but not necessary - Passion in technology; - Working knowledge of Mac OS and basic knowledge of HTML/CSS; - Hospitality experience; - Dutch or French written and verbal communication skills; We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Please make sure to apply with a CV in English. What’s in it for you: - Unlimited Annual Leave with our PTO scheme - £400 annually towards Health and Wellbeing - Dental cover - Private healthcare - Optical cover - Opportunity to join a growing team, in a fast-paced, high-growth company - Work with a team of incredibly talented and forward-thinking people! - Work for a team that values hard work, and knows how to celebrate the wins - Amazing benefits & perks, including equity for all Lightspeeders In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. ", "summaryDescription" : "Support Specialist, German speaking at Lightspeed. Skills: customer service, troubleshooting, German, English. Investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member. Advocate and promote improvements to our products and services.", "createdAt" : "2026-06-14T20:23:52.494", "lastUpdated" : "2026-06-15T10:16:53.685", "ingestTimestamp" : "2026-06-14T20:23:52.494", "mongoId" : "6a2cf9a674d8ee00a0a9b527", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "customer service, troubleshooting, German, English", "Hospitality industry", "customer support platforms" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0e760b58b93c861edbe8f5", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T08:38:15.924", "fingerprint" : "005a438ed672d309cded51adbfcfc44b56712211b99a1647fd942b516accd38d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://jamaica-ssg.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer satisfaction", "Value realization" ], "majorSkills" : "Customer support, Customer retention", "majorSkillsList" : [ "Customer support", "Customer retention" ], "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge, Provide email support, Provide voice support, Provide chat support", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Skills: Customer support, Customer retention. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T06:41:04.768", "lastUpdated" : "2026-06-15T08:38:15.924", "ingestTimestamp" : "2026-06-14T06:41:04.768", "mongoId" : "6a0e760b58b93c861edbe8f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Customer support", "Customer retention", "Customer satisfaction", "Value realization" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f25f292fd229c0559ef", "title" : "Live Event Manager", "company" : "Bisnow", "industry" : "Event Manager", "salary" : { "min" : 65000.0, "max" : 80000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Washington, D.C.", "locations" : [ "Washington, D.C." ], "timestamp" : "2026-06-16T12:45:44.613", "fingerprint" : "27cf3e0fb4570c698e363d869e9985ab8ccb56c355629de6140661eef00215bb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/bisnow/ea193751-868f-4303-bcec-a47ef54354e7/apply", "externalId" : "ea193751-868f-4303-bcec-a47ef54354e7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 4, "experienceLevel" : "Manager", "coreResponsibilities" : "Facilitate on-site coordination for Bisnow live events, Confirm venues, AV, catering, and party rental, Establish and maintain relationships with vendors, Establish and maintain relationships with venue staff, Order and pick up name-tags and signage, Set up registration before guests arrive, Bring event signage and material to event space, Set up event materials, Ensure event materials are safely removed, Manage on-site ticket requests, Manage on-site ticket charges, Coordinate with Bisnow Clients, Ensure clients are pleased and supported, Work with party rental vendors to set up, Work with party rental vendors to set up, Work with party rental vendors to set up, Research competitive conferences, Finalize conference dates/times", "teamCollaboration" : "Coordinate with Bisnow Clients; Work with party rental vendors", "domainKnowledge" : "Commercial real estate", "domainList" : [ "commercial-real-estate" ], "domainSpecificKnowledge" : [ "Commercial real estate" ], "toolProficiency" : [ "Square" ], "specialRequirements" : "Monthly travel to Carolinas or Nashville, 3-4 days/week in office", "qualificationsBasic" : "1-4 years Live Event Coordination experience, 1-4 years Live Event Management experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description Bisnow is looking for an Event Manager to join our Washington, D.C. team in commercial real estate advertising & event networking! There’s strong career growth potential here — from Senior Event Manager to Associate Event Director and beyond. We love promoting from within. This is a hybrid role based out of our DC office (3–4 days/week): 1730 Rhode Island Ave NW, Washington, DC 20036. The role also includes monthly quick-travel to the Carolinas or Nashville for events, so candidates must be excited and willing to travel. BISNOW OVERVIEW Bisnow is the leading B2B media platform powering the commercial real estate industry. We connect CRE professionals through award-winning news, high-impact events, marketing solutions, recruiting services, and sales enablement tools that drive real business results. With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don’t just cover the industry, we help move it forward. We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution. ## Key Responsibilities Facilitate all on-site coordination for Bisnow live events within the DMV area. Ensure that venues, AV, catering and party rental are all confirmed prior to the event; ability to work on tight deadlines. Establish and maintain relationships with vendors & venue staff within our targeted markets. Order/pick up name-tags and signage prior to the event and set up registration before guests arrive. Bring all event signage and material to event space prior to the start of the event, set-up event materials, and ensure that all is safely removed from the event once concluded. Manage on-site ticket requests and charges through Bisnow's square account. Coordinate with Bisnow Clients who are sponsoring the event to ensure that they are pleased and supported throughout the entire process. Provide social media, marketing and sales support (event videos, photos and sponsor presentations) to internal teams. Work with party rental vendors to set up Stage, Chairs and AV. Research and understand competitive conferences to ultimately finalize conference dates/times. This is a dynamic role that fits high energy, collaborative and smart event coordinators. ## What are we looking for? 1 - 4 years of Live Event Coordination or Management experience required Entrepreneurial mindset, self discipline, organized and ambitious work ethic A positive and energetic attitude with exceptional communication skills Ability to work with a high-energy, sales-team Flexibility matched with dependability ## What's in it for you? Competitive compensation structure! Medical, Dental and Vision Insurance - effective the 1st of the month following your start date. Short and Long Term Disability Insurance - this includes maternity and paternity leaves as well. 401K Profit Sharing Plan Flexible Spending Account Health Savings Account Dependent Care Account Unlimited Vacation Days 7 days paid sick leave 9 paid Holidays Referral Bonus Program Pet Friendly Offices You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate). ## Additional Information Get To Know Our Teams! < Click here for more info about Bisnow, Biscred & SelectLeaders! Before applying, please read our values below. Our values describe and give insight into our culture. If you do not share the same values, this role will not be a mutually beneficial fit. If you do share these values and want to apply, we encourage you to do so. Our values demand that we be curious, self-aware, fearless, consistent. We say yes to seemingly insurmountable challenges because we dare ourselves to push further. And we go the distance because we are individually and collectively entrepreneurial, always asking: Why can’t it be done? We find a way because we care more than the competition. We embrace team and disown ego. We are ruthlessly disciplined and unabashedly kind. We unreservedly challenge the status quo and vigorously fight for new levels of excellence. We believe the difference between good and great is exceptional communication. We obsess over creating value for our team and our customers. We push ourselves and our industry to be more inclusive, to champion diversity and to fight racism, gender bias and all forms of inequality. We never peak. We never quit. We never have excuses. We own our failures and we commit to being smarter and stronger because of them. We give our best today and even better tomorrow. We are here to win. ", "summaryDescription" : "Live Event Manager at Bisnow. Facilitate on-site coordination for Bisnow live events. Confirm venues, AV, catering, and party rental", "postedDate" : "2026-06-15T21:41:29.965", "createdAt" : "2026-06-15T21:41:29.965", "lastUpdated" : "2026-06-16T12:45:44.613", "ingestTimestamp" : "2026-06-16T03:25:12.415", "mongoId" : "6a307f25f292fd229c0559ef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 80000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Commercial real estate", "Square" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055e3f292fd229cf22b09", "title" : "Customer Support Lead", "company" : "Roger", "industry" : "Post-Sales", "salary" : { "min" : 120000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco Office", "locations" : [ "San Francisco Office" ], "timestamp" : "2026-06-16T09:06:15.611", "fingerprint" : "eb0ef1a5735f91d8fe3da915fceee14ff01a68d830919f6feaa673c611271121", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/rogerhealthcare/bd14c847-3629-449d-a58b-20e90a97770c/application", "externalId" : "bd14c847-3629-449d-a58b-20e90a97770c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Zendesk", "professionalSkills" : [ "Process improvement", "Workflow optimization", "Data analysis" ], "hardSkillsList" : [ "SLA management", "Response time tracking", "Resolution time tracking" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "SLA management", "level" : "intermediate" }, { "name" : "Response time tracking", "level" : "intermediate" }, { "name" : "Resolution time tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support leadership, Process optimization, Self-serve infrastructure", "majorSkillsList" : [ "Customer support leadership", "Process optimization", "Self-serve infrastructure" ], "coreResponsibilities" : "Lead and grow the team, Manage customer support representatives, Own hiring, training, and onboarding, Own SLAs, Keep response times best-in-class, Keep resolution times best-in-class, Ensure team operates efficiently, Design support processes, Improve support workflows, Improve support tooling, Create automations, Analyze support query reduction opportunities, Surface trends to product team, Surface trends to customer success team, Develop self-serve layer, Develop help center, Develop documentation, Develop in-product guidance, Text customers daily, Call customers daily, Lead by example", "teamCollaboration" : "Product team; Customer success teams", "domainKnowledge" : "Home health; B2B SaaS", "domainList" : [ "home-health", "b2b-saas" ], "domainSpecificKnowledge" : [ "Home health", "B2B SaaS" ], "toolProficiency" : [ "Zendesk" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Help center development; Documentation development", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Keep service exceptionally fast; Reduce support volume; Improve the product; Build self-serve infrastructure", "qualificationsBasic" : "5+ years customer support or CX, 1-2 years leading a team, Experience at fast-growing startup", "qualificationsPreferred" : "Familiarity with healthcare, Experience building self-serve support infrastructure", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT ROGER Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes. Backed by leading healthcare investors like SignalFire, we've powered millions of visits, deployed to thousands of clinicians, and we're just getting started. In an industry full of legacy players and clunky software, we win on service. Clinicians love us because when they need help, we are fast, sharp, and human. That reputation is one of our biggest competitive advantages, and this role exists to protect and scale it. WHY THIS ROLE EXISTS This isn't a \"manage the queue\" position. You'll be equal parts people leader, operator, and analyst: leading the team day to day while constantly asking where the biggest opportunities are to reduce support volume, improve the product, and build self-serve infrastructure that lets clinicians solve problems on their own. This is a high-ownership role with real impact. As Roger scales, you'll have the opportunity to grow the team and grow into a broader customer experience leadership role. WHAT YOU'LL DO - Lead and grow the team. Manage, coach, and develop a team of customer support representatives. Own hiring, training, and onboarding as the team scales. - Keep service exceptionally fast. Own SLAs and keep response and resolution times best-in-class. Ensure the team operates as efficiently as possible without sacrificing quality. - Build the support engine. Design and continuously improve processes, workflows, and tooling in Zendesk. Create automations that remove repetitive work and speed up resolution. - Turn support into insight. Constantly analyze where the biggest opportunities are to reduce support queries, surfacing trends to the product and customer success teams to drive fixes at the root. - Build self-serve infrastructure. Develop a robust self-serve layer (help center, documentation, in-product guidance) so clinicians can solve more on their own. - Stay close to clinicians. Be comfortable texting and calling customers daily. Lead by example on what great, human support looks like. WHAT WE'RE LOOKING FOR - 5+ years in customer support or customer experience at a B2B SaaS company, with at least 1-2 years leading a team. - Experience at a fast-growing startup, ideally seed to Series B. - Highly analytical. You set up processes, track everything, and let the numbers guide where you focus. - Deep familiarity with Zendesk and a genuine excitement for building automations. - Exceptional written and verbal communication. You're comfortable on the phone, over text, and in writing every day. - A bias toward getting ahead of problems rather than just clearing the queue. - High ownership mentality and comfort operating in ambiguity. NICE TO HAVE - Familiarity with healthcare or home health. - Experience building self-serve support infrastructure from the ground up. Why Join Us? \uD83C\uDFE5 Platinum health, dental, and vision insurance \uD83C\uDFD6️ Flexible PTO \uD83D\uDE80 Unmatched career growth opportunity in customer experience \uD83D\uDC69‍⚕️ Make a tangible difference in the lives of clinicians and patients \uD83E\uDDE0 Work on a mission that matters, backed by AI innovation and top-tier investors Make a Real Difference - Hear from our Users: “If I had to give Roger a rating out of 10, I’d give it an 11! You guys changed my life!!” - G.M. from San Francisco, Registered Nurse “Roger AI saves me hours per day. I can easily focus on my patients now too.” - J.L. from Tucson, Registered Nurse “Being a single mom is tough, but with Roger I can take the time to go to my daughter’s soccer game and also pursue further education.” - T.M. from Dallas, Licensed Vocational Nurse", "summaryDescription" : "Customer Support Lead at Roger. Skills: Customer support leadership, Process optimization, Self-serve infrastructure. Lead and grow the team. Manage customer support representatives", "createdAt" : "2026-06-16T00:31:52.351", "lastUpdated" : "2026-06-16T09:06:15.611", "ingestTimestamp" : "2026-06-16T00:31:52.351", "mongoId" : "6a3055e3f292fd229cf22b09", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "SLA management", "Response time tracking", "Resolution time tracking", "Leadership", "Customer support leadership", "Process optimization", "Self-serve infrastructure", "Process improvement", "Workflow optimization", "Data analysis", "Home health", "B2B SaaS", "Zendesk" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305612f292fd229cf24a5f", "title" : "Customer Support Manager", "company" : "LoveStream", "industry" : "LoveStream.io", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Customer Support Manager in Charlotte, NC, adjusted for manager seniority and the technology industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:26:56.912", "fingerprint" : "3830fe79a76d3c83eb8448509a36c859900ead43bcc0c451f2707d509c1279b2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/The%20Job%20Sauce/c74a683a-4577-408e-a1f2-627f7d147358/application", "externalId" : "c74a683a-4577-408e-a1f2-627f7d147358", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceLevel" : "Manager", "technicalSkills" : "Software troubleshooting, Platform troubleshooting", "professionalSkills" : [ "Customer support operations", "Support operations", "Team leadership", "Process improvement", "Technical troubleshooting" ], "hardSkillsList" : [ "Customer support", "Customer experience", "Technical troubleshooting", "Process creation", "SOP creation", "Training material creation", "Bug documentation", "Trend documentation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Customer support", "level" : "intermediate" }, { "name" : "Customer experience", "level" : "intermediate" }, { "name" : "Technical troubleshooting", "level" : "intermediate" }, { "name" : "Process creation", "level" : "intermediate" }, { "name" : "SOP creation", "level" : "intermediate" }, { "name" : "Training material creation", "level" : "intermediate" }, { "name" : "Bug documentation", "level" : "intermediate" }, { "name" : "Trend documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support, Team management, Process improvement, Technical troubleshooting", "majorSkillsList" : [ "Customer support", "Team management", "Process improvement", "Technical troubleshooting" ], "coreResponsibilities" : "Act as escalation point, Handle customer inquiries, Ensure high-quality customer experience, Lead customer support team, Schedule customer support team, Support customer support team, Assist with hiring, Assist with onboarding, Assist with training, Conduct coaching, Provide performance feedback, Create documentation, Create SOPs, Create training materials, Identify recurring issues, Recommend solutions, Improve workflows, Improve support processes, Improve internal communication, Partner with leadership, Partner with operations, Partner with product teams, Surface customer feedback, Build scalable support organization, Diagnose product issues, Resolve product issues, Troubleshoot issues during live events, Become subject matter expert, Document bugs, Document trends, Document customer pain points, Collaborate to investigate problems, Collaborate to solve problems", "teamCollaboration" : "Cross-functional teams; Leadership collaboration; Operations collaboration; Product team collaboration", "domainKnowledge" : "Events technology; SaaS; Hospitality; Operations-heavy environments", "domainList" : [ "events-technology", "saas", "hospitality", "operations-heavy-environments" ], "domainSpecificKnowledge" : [ "Events technology", "SaaS", "Hospitality", "Operations-heavy environments" ], "toolProficiency" : [ "Zendesk", "Intercom", "HubSpot", "Salesforce" ], "communicationSkills" : "Verbal communication; Written communication; Customer calls", "documentationSkills" : "Create documentation; Create SOPs; Create training materials; Document bugs; Document trends; Document customer pain points", "problemSolvingSkills" : "Technical troubleshooting; Problem solving", "qualificationsBasic" : "2+ years customer support, 2+ years customer experience, Experience managing support team members, Experience mentoring support team members, Technical aptitude, Troubleshoot software issues, Troubleshoot platform issues, Experience in fast-paced environment, Experience in high-growth environment", "qualificationsPreferred" : "Experience managing distributed teams, Experience managing part-time teams, Experience building support processes from scratch, Familiarity with reporting, Familiarity with KPIs, Familiarity with support metrics", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "[https://app.ashbyhq.com/api/images/user-content/4b455c66-1bf5-4766-98dc-89e199bd868f/41e0a49b-7c93-4689-a5d4-1a253359a00e/Screenshot%202026-06-15%20at%203.39.24%E2%80%AFPM.png] Location: Charlotte, NC (Remote) Type: Full-time Benefits: Health, dental, vision insurance, stock options About LoveStream LoveStream is a high-growth events technology company powering thousands of live and virtual experiences across the U.S. What started in weddings and hospitality has rapidly expanded into corporate events, brand activations, and enterprise experiences for some of the world’s biggest companies. About The Role We're looking for a highly organized, technically savvy Customer Support Manager to own day-to-day customer support operations while helping us scale our processes, team, and customer experience. This role sits at the intersection of customer success, support operations, and team leadership. You'll serve as the primary escalation point for customer issues, manage a distributed team of part-time support representatives, and work cross-functionally to ensure our customers receive exceptional service throughout their experience with LoveStream. The ideal candidate is comfortable handling customer calls, solving technical issues, creating scalable processes, and leading a team in a fast-paced startup environment. What You'll Do Customer Support Leadership - Act as the primary escalation point for customer support issues - Handle complex customer inquiries via phone, email, and chat - Ensure a high-quality customer experience across all support channels Team Management & Operations - Lead, schedule, and support a team of part-time customer support representatives - Assist with hiring, onboarding, and training new support team members - Conduct regular coaching and performance feedback - Create documentation, SOPs, and training materials to improve consistency Process Improvement - Identify recurring customer issues and recommend solutions - Improve workflows, support processes, and internal communication - Partner with leadership, operations, and product teams to surface customer feedback - Help build a scalable support organization as the company grows Technical Troubleshooting - Diagnose and resolve product-related customer issues during live events - Become a subject matter expert on LoveStream's products and services - Document bugs, trends, and customer pain points - Collaborate with internal stakeholders to investigate and solve problems What We're Looking For Must-Haves - 2+ years of customer support or customer experience in a technical environment - Experience managing or mentoring support team members - Strong verbal and written communication skills - Comfortable handling customer calls and escalations - Highly organized with exceptional attention to detail - Strong technical aptitude and ability to troubleshoot software/platform issues - Experience working in a fast-paced or high-growth environment Nice-to-Haves - Experience managing distributed or part-time teams - Experience with Zendesk, Intercom, HubSpot, Salesforce, or similar platforms - Background in SaaS, event technology, hospitality, or operations-heavy environments - Experience building support processes from scratch - Familiarity with reporting, KPIs, and support metrics", "summaryDescription" : "Customer Support Manager at LoveStream. 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Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Are you a technical troubleshooter who loves helping people? At Hirevue , we’re transforming the global hiring landscape, and we need Customer Support Representatives to be the face of our candidate experience. If you’re tired of \"scripted\" support and want a role where you can actually use your brain to solve complex tech puzzles, this is the place for you! You’ll be our front-line hero, ensuring every interview goes off without a hitch. You aren’t just a \"call taker\"—you are a Technical Detective. Your Daily Wins: * Multi-Channel Mastery: Resolve issues via phone, email, and chat with a friendly, professional demeanor. * Deep-Dive Troubleshooting: Go beyond the surface to identify root causes across multiple software environments. * Platform Navigation: Simultaneously manage support for different platforms, each with its own unique user experience. * Process Improvement: See a trend? Speak up! We want your recommendations on how to make our workflows better. * Ownership: Take full responsibility for inquiries until they are resolved. No \"passing the buck\" here! Shift & Schedule * Location: Poland Remote * Availability: This role requires a consistent schedule. * Specific Shifts: We are currently hiring for the following shifts: * Friday-Tuesday (Wednesday/Thursday off)- 8pm-5am (+1 day) * Wednesday-Sunday (Monday/Tuesday off)- 8pm-5am (+1 day) * Saturday-Wednesday (Thursday/Friday off)- 11am-8pm * Thursday-Monday (Tuesday/Wednesday off)- 11am-8pm ## Qualifications Who We Are Looking For \uD83C\uDF1F * The Tech Expert: You have a strong technical aptitude and aren't afraid of complex software environments. * Communication Pro: Excellent English reading and writing skills are a must. You should be able to type 40+ WPM accurately. * Experience: At least 2 years in a customer service role (BPO experience in technical support or a premium account is highly preferred!). * Tool Savvy: Experience with Salesforce, Zendesk, Jira, or Splunk will put you at the top of our list. * Flexibility: You’re comfortable working night or weekend shifts to support our global timezone requirements. * Attitude: You bring a positive, \"customer-obsessed\" mindset to every shift. ## Additional Information Why Hirevue We offer a competitive compensation package tailored to the local market, ensuring you are supported both professionally and personally. You’ll play a direct role in keeping our customers successful and our business growing — with real ownership, supportive teammates, and meaningful impact. All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data. Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. 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Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Are you a technical troubleshooter who loves helping people? At Hirevue , we’re transforming the global hiring landscape, and we need Customer Support Representatives to be the face of our candidate experience. If you’re tired of \"scripted\" support and want a role where you can actually use your brain to solve complex tech puzzles, this is the place for you! You’ll be our front-line hero, ensuring every interview goes off without a hitch. You aren’t just a \"call taker\"—you are a Technical Detective. Your Daily Wins: * Multi-Channel Mastery: Resolve issues via phone, email, and chat with a friendly, professional demeanor. * Deep-Dive Troubleshooting: Go beyond the surface to identify root causes across multiple software environments. * Platform Navigation: Simultaneously manage support for different platforms, each with its own unique user experience. * Process Improvement: See a trend? Speak up! We want your recommendations on how to make our workflows better. * Ownership: Take full responsibility for inquiries until they are resolved. No \"passing the buck\" here! Shift & Schedule * Location: Remote * Availability: This role requires a consistent schedule. * Specific Shifts: We are currently hiring for the following shifts: * Friday-Tuesday (Wednesday/Thursday off)- 1pm MST-10pm MST * Wednesday-Sunday (Monday/Tuesday off)- 1pm MST-10pm MST * Saturday-Wednesday (Thursday/Friday off)- 4am-1pm MST * Thursday-Monday (Tuesday/Wednesday off)- 4am-1pm MST ## Qualifications Who We Are Looking For \uD83C\uDF1F * The Tech Expert: You have a strong technical aptitude and aren't afraid of complex software environments. * Communication Pro: Excellent English reading and writing skills are a must. You should be able to type 40+ WPM accurately. * Experience: At least 2 years in a customer service role (BPO experience in technical support or a premium account is highly preferred!). * Tool Savvy: Experience with Salesforce, Zendesk, Jira, or Splunk will put you at the top of our list. * Flexibility: You’re comfortable working night or weekend shifts to support our global timezone requirements. * Attitude: You bring a positive, \"customer-obsessed\" mindset to every shift. ## Additional Information Why Hirevue We offer a competitive compensation package tailored to the local market, ensuring you are supported both professionally and personally. You’ll play a direct role in keeping our customers successful and our business growing — with real ownership, supportive teammates, and meaningful impact. All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data. Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines. Hirevue is NOT currently hiring in: AK, HI, IA, ME, MS, NM or WV. #remote-us", "summaryDescription" : "Customer Support Representative at HireVue Inc. Focus on customer relationships. Focus on customer retention", "postedDate" : "2026-06-15T20:28:15.000", "createdAt" : "2026-06-16T03:33:03.053", "lastUpdated" : "2026-06-16T11:33:39.513", "ingestTimestamp" : "2026-06-16T03:33:03.053", "mongoId" : "6a308e9ef292fd229c0a4592", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c5dea74d8ee00a08df814", "title" : "Norwegian Speaking Customer Support Jobs - Work And Live In Sofia", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer support in Bulgaria, adjusted for remote work and the specific language requirement." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T22:39:35.984", "fingerprint" : "7fa9800cfe8fe97d0a020a75981b8844198a0c54b7ab1f2144b8c518f16143a1", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/8B3F3D8A90/apply", "externalId" : "8B3F3D8A90", "industryFunction" : { }, "locationPoint" : "49.8175,15.473", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Deliver excellent customer support, Handle inquiries related to products, Resolve customer issues promptly, Maintain comprehensive records, Collaborate with various internal teams, Stay updated on company products", "teamCollaboration" : "Internal teams", "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Ensuring customer satisfaction", "qualificationsBasic" : "Fluency in Norwegian, English skills", "qualificationsPreferred" : "Previous experience in customer service, Familiarity with customer support software", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is excited to offer Norwegian Speaking Customer Support job opportunities in Sofia. We are looking for motivated individuals fluent in Norwegian who want to live and work in Sofia, providing exceptional customer service to Norwegian-speaking clients. In this role, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction across various communication channels. ### Key Responsibilities * Deliver excellent customer support to Norwegian-speaking customers via phone, email, and chat. * Handle inquiries related to products, services, and accounts accurately and efficiently. * Resolve customer issues promptly while maintaining a high level of professionalism and empathy. * Maintain comprehensive records of customer interactions and transactions. * Collaborate with various internal teams to improve customer experience. * Stay updated on company products and policies to provide accurate support. **Requirements** * Fluency in Norwegian (written and spoken); English skills are a plus. * Previous experience in customer service or support roles is preferred. * Strong communication and interpersonal skills with a customer-oriented mindset. * Ability to multitask and work effectively in a fast-paced environment. * Familiarity with customer support software is advantageous. * Positive attitude, adaptability, and eagerness to learn. * Attention to detail and problem-solving abilities. **Benefits** 1. Competitive Monthly Salary 2. Relocation Package 3. Fully Paid Training 4. Health Insurance 5. And Much More...", "summaryDescription" : "Norwegian Speaking Customer Support Jobs - Work And Live In Sofia at Mercier Consultancy Group. Deliver excellent customer support. 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We are looking for motivated and customer-focused individuals fluent in Norwegian to join our team. As a Customer Support Representative, you will be responsible for providing excellent service to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and effectively. ### Key Responsibilities * Provide high-quality customer support to Norwegian-speaking customers via phone, email, and chat. * Assist clients with questions about products, services, and account issues. * Resolve customer complaints and troubleshoot problems efficiently. * Document and track customer interactions accurately. * Collaborate with team members to improve customer satisfaction and service quality. * Stay updated on product knowledge and company policies. **Requirements** * Fluency in Norwegian (written and spoken); English language skills are an advantage. * Experience in customer service or support roles is preferred. * Strong communication and problem-solving skills. * Ability to multitask and work effectively in a fast-paced environment. * Familiarity with customer support software is a plus. * Positive attitude, willingness to learn, and team spirit. * Attention to detail and excellent organizational skills. **Benefits** 1. Competitive Monthly Salary 2. Relocation Package 3. Fully Paid Training 4. Health Insurance 5. And Much More...", "summaryDescription" : "Norwegian Speaking Customer Support Jobs - Work And Live In Sofia at Mercier Consultancy Group. Provide customer support. Assist clients with questions", "postedDate" : "2026-05-29T00:00:00.000", "createdAt" : "2026-06-12T22:38:29.078", "lastUpdated" : "2026-06-15T01:38:39.167", "ingestTimestamp" : "2026-06-12T22:38:29.078", "mongoId" : "6a2c5dea74d8ee00a08df813", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/830C34D23E", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 17, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2cf9a674d8ee00a0a9b525", "title" : "Support Specialist, German speaking", "company" : "Lightspeed", "industry" : "Customers", "salary" : { "min" : 37000.0, "max" : 52000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Support Specialist in London, UK, adjusted for the SaaS industry." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T04:38:53.857", "fingerprint" : "f8e9ce4e2368d5f295eb6244be83255c5f0e2b267a6ce2901179c5c8e1a5c5e2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lightspeedhq/dee8390d-9efa-4147-9df2-e8412d4012a1/application", "externalId" : "dee8390d-9efa-4147-9df2-e8412d4012a1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "Hi there! Thanks for stopping by \uD83D\uDC4B Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As part of Lightspeed’s Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. WHAT YOU’LL BE DOING: - Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM - Flexibility on working days and shifts (weekends included) - Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. - Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution - Work within our customer support platforms to document, track and resolve interactions - Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member - Advocate and promote improvements to our products and services - Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you’ll be bringing to the team: - Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience - Excellent verbal and written communication skills in German & English - Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: - Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms - Experience or knowledge of the Hospitality industry - Experience supporting a SaaS product - Experience supporting an iOS application - Computer networking experience or interest Even better if you have, but not necessary - Passion in technology; - Working knowledge of Mac OS and basic knowledge of HTML/CSS; - Hospitality experience; - Dutch or French written and verbal communication skills; We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Please make sure to apply with a CV in English. What’s in it for you: - Unlimited Annual Leave with our PTO scheme - £400 annually towards Health and Wellbeing - Dental cover - Private healthcare - Optical cover - Opportunity to join a growing team, in a fast-paced, high-growth company - Work with a team of incredibly talented and forward-thinking people! - Work for a team that values hard work, and knows how to celebrate the wins - Amazing benefits & perks, including equity for all Lightspeeders In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. ", "summaryDescription" : "Support Specialist, German speaking at Lightspeed", "createdAt" : "2026-06-14T18:43:42.129", "lastUpdated" : "2026-06-16T04:38:53.857", "ingestTimestamp" : "2026-06-14T18:43:42.129", "mongoId" : "6a2cf9a674d8ee00a0a9b525", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a33f292fd229c039287", "title" : "Customer Support Specialist", "company" : "1stdibs. com", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Specialist in New York, USA, with 1+ years of experience in the E-Commerce industry, adjusted for company size and specific location." }, "location" : "New York, NY, United States", "locations" : [ "New York", "NY", "United States" ], "timestamp" : "2026-06-16T14:29:00.616", "fingerprint" : "6f84fb69c11772d2a5d17652a3768f919ea2dc6c70c27639a9f95044d550efb0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.1stdibs.com/about/careers/apply/?gh_jid=8007214", "externalId" : "8007214", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceMinYears" : 1, "coreResponsibilities" : "Focus on customer relationships, Focus on retention, Focus on satisfaction, Focus on value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests. 1stDibs is seeking a Customer Support Specialist. You will be tasked with assisting consumers, Trade clients, and dealers with a variety of questions and concerns in an efficient and timely manner. As 1stDibs’ newest Customer Support Specialist, you will provide a seamless purchasing experience, ensuring all details of an order are executed with the highest level of service. We are looking for a highly motivated, organized, and resourceful individual to join our team! Shift is Mon - Fri, 9AM - 6PM local time What you’ll do: Provide excellent customer and technical support in a fast-paced environment via phone, email, and chat Resolve customer issues using critical thinking and customer support skills Multitask and utilize multiple systems concurrently to efficiently gather customer and order information and respond to inquiries Support Sales and Account Managers with all aspects of their customer and dealer relationships Communicate procedures, policies and effectively manage expectations Collaborate on a daily basis with team management and colleagues from other groups in the org (Account Management, Sales, Logistics, Finance, etc.) What you'll bring: 1+ years of experience in fast-paced customer service, account management, or e-commerce environment Outstanding communication skills, both verbal and written, with the ability to convey information in a clear and concise manner Problem-solving skills with attention to detail and the ability to identify and anticipate customer issues by asking probing questions Able to patiently handle escalated clients in a calm manner and diffuse challenging situations Strong time management skills and the ability to prioritize Collaborative team player who is willing to take initiative to help create beautiful experiencing by finding resolutions to complex problems Always thinking about the department/company goals and always willing to step up and help out Experience with SalesForce and/or other CRM systems Nice To Have: Luxury goods experience a strong plus Bi-lingual in French, Spanish, Italian or German is a plus but not required Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Tri-State Pay Range $24.50—$27 USD Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Denver Pay range $22—$25 USD 1stDibs is an Equal Opportunity Employer The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when diversity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling access to and celebrating unique and diverse perspectives is at the very core of what we do. We are committed to attracting and retaining the best talent in the industry, who are reflective of the diversity of our communities, and fostering an environment where every individual feels they belong, are valued and heard. As a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented individuals, and the businesses they own, across the art and design industries. Total Compensation Statement 1stDibs views the value of the employees’ compensation package in its totality. The package may comprise base salary, variable compensation (either equity or cash, where applicable), and health and work-life benefits, and is reviewed annually. Ultimately, we'll determine your pay based on your location, experience, and other job-related factors. Benefits (US based positions) Competitive medical/dental/vision benefits, including a $0 single medical plan, with HSA employer contributions. Health plan includes gender affirmation and infertility care. We are flexible with our PTO. We generally expect employees take around 15 days/year. All employees enjoy ownership in 1stDibs in RSUs, through new hire grants, and/or annual refresh grants, if eligible. The choice to work in our New York headquarters, with monthly in-office meals and mixers, and happy hours, and/or the option to work completely remotely. We truly prioritize flexibility for all employees. Fully paid wellness benefits, including One Medical membership and WellHub. Fully paid parental leave, leave to care for a family member, and bereavement leave, including reproductive loss. Company match of donations to 501c3 charities, up to $250/year. Full benefits package includes FSA, life and disability insurance, EAP, commuter benefits, and more.", "summaryDescription" : "Customer Support Specialist at 1stdibs. com. Focus on customer relationships. Focus on retention", "postedDate" : "2026-06-16T01:16:46.000", "createdAt" : "2026-06-16T01:16:46.000", "lastUpdated" : "2026-06-16T14:29:00.616", "ingestTimestamp" : "2026-06-16T01:16:46.000", "mongoId" : "6a307a33f292fd229c039287", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305723f292fd229cf34866", "title" : "Customer Support Specialist", "company" : "Diligent Corporation", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Support Specialist in Bengaluru, India, with 1-3 years of experience in the SaaS industry, adjusted for company size and onsite work mode." }, "location" : "Bengaluru, Karnataka, India", "locations" : [ "Bengaluru", "Karnataka", "India" ], "timestamp" : "2026-06-16T07:10:34.977", "fingerprint" : "bf31b24fc41df262157ffb1f3c303a37c6c84981b1914f255886b8431ed29d49", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/diligentcorporation/jobs/6017411004", "externalId" : "6017411004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "experienceMinYears" : 1, "experienceMaxYears" : 3, "remoteFriendly" : true, "rawDescription" : "Position Overview: We are seeking a Customer Support Specialist to handle Tier 1 support and client relationships by answering Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe. Key Responsibilities • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms • Diagnose and resolve technical and software issues involving internet connectivity, login problems and more • Research required information using available resources • Follow standard processes and procedures • Identify and escalate priority issues per Client specifications • Redirect problems to appropriate resource • Accurately process and record call transactions using a computer and designated CRM software • Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business • Organize ideas and communicate oral messages appropriate to listeners and situations • Follow up and make scheduled call backs to customers where necessary • Stay current with system information, changes and updates Required Experience/Skills • 1-3 years’ experience of phone-based Software Application/Technical Support/Customer Service supporting end users • Excellent communication skills with internal stakeholders • Experience of phone-based Software Application/Technical Support or call center experience supporting end users • Proven problem-solving skills and technical aptitude • Working knowledge of Windows OS and other major operating systems • Superb communication and customer handling skills • Ability to think on your feet in a highly demanding and fast-moving environment About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.", "summaryDescription" : "Customer Support Specialist at Diligent Corporation", "postedDate" : "2026-06-15T23:18:53.160", "createdAt" : "2026-06-15T23:18:53.160", "lastUpdated" : "2026-06-16T07:10:34.977", "ingestTimestamp" : "2026-06-15T23:18:53.160", "mongoId" : "6a305723f292fd229cf34866", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30521df292fd229cf0b3d4", "title" : "Customer Support Manager*in (m/w/d) remote", "salary" : { "min" : 1200.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Bulgaria" ], "timestamp" : "2026-06-16T06:19:04.691", "fingerprint" : "561dd7eed94ac5a732d95feeabdd47021b082ef8c66f332916dda70fc705d5f6", "source" : "join_com", "language" : "de", "applyUrl" : "https://join.com/companies/smartkuendigen/16307872-customer-support-manager-in-m-w-d-remote-oder-1-200-00eur-monatlich", "externalId" : "16307872", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "summaryDescription" : "Customer Support Manager*in (m/w/d) remote", "createdAt" : "2026-06-15T22:53:28.934", "lastUpdated" : "2026-06-16T06:19:04.691", "ingestTimestamp" : "2026-06-15T22:53:28.934", "mongoId" : "6a30521df292fd229cf0b3d4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.95 }, { "id" : "6a30521df292fd229cf0b3d2", "title" : "Customer Support Manager*in (m/w/d) remote", "salary" : { "min" : 1200.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Bulgaria" ], "timestamp" : "2026-06-16T06:27:51.095", "fingerprint" : "cd68b99644b6a810b26af512a661997a7989146d2525a7ddafa0730c7ea39ae7", "source" : "join_com", "language" : "de", "applyUrl" : "https://join.com/companies/smartkuendigen/16290264-customer-support-manager-in-m-w-d-remote-oder-1-200-00eur-monatlich", "externalId" : "16290264", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "summaryDescription" : "Customer Support Manager*in (m/w/d) remote", "createdAt" : "2026-06-15T22:53:05.394", "lastUpdated" : "2026-06-16T06:27:51.095", "ingestTimestamp" : "2026-06-15T22:53:05.394", "mongoId" : "6a30521df292fd229cf0b3d2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.95 }, { "id" : "6a305383f292fd229cf1337d", "title" : "Live In Caregiver", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 23000.0, "max" : 28000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Part Time Live In Caregiver in Birmingham, UK, with entry-level seniority and adjustments for the healthcare industry and company size." }, "location" : "Birmingham, England, United Kingdom", "locations" : [ "Birmingham", "England", "United Kingdom" ], "timestamp" : "2026-06-16T07:30:31.089", "fingerprint" : "1d49c2394bb1ef772580ebb34bd6bd6f7e696a567b7e23aed8b137136cfd647f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131639439-live-in-caregiver", "externalId" : "744000131639439", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.4948994,-1.8518439" } ], "locationText" : "Birmingham, England, United Kingdom", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "majorSkills" : "Non-medical services, Personalised support", "majorSkillsList" : [ "Non-medical services", "Personalised support" ], "coreResponsibilities" : "Provide non-medical services, Help clients keep independent", "domainKnowledge" : "Non-medical care; Companionship services", "domainList" : [ "non-medical-care", "companionship-services" ], "domainSpecificKnowledge" : [ "Non-medical care", "Companionship services" ], "continuousLearning" : "Comprehensive training", "specialRequirements" : "DBS enhanced disclosure", "outcomesObjectives" : "Make a true difference to quality of life", "qualificationsBasic" : "Minimum visits of one hour, Live in a client's home", "qualificationsPreferred" : "Experience in a care setting, Experience interacting with older people, Personal experience caring for family, Voluntary experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Live In Care CAREGivers to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support. We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life for our clients to join our team in Edgbaston as a Live In Care CAREGiver. As a Live In Care CAREGiver, you will live in a client's home and provide a variety of non-medical services to help them keep independent in their own home. You do not need any experience or particular qualifications to become a CAREGiver. However, it would be useful to have some experience of working in a care setting or interacting with older people. This could be personal experience of caring for a family member or voluntary experience. You will have a passion for supporting others and pride yourself on delivering an outstanding service. You will be reliable, trustworthy and respectful. You will enjoy building professional friendships and comfortable in spending time in the company of others. ## Additional Information As a Live In Care CAREGiver, you will be provided with 3 meals a day or an allowance from the client, a separate room to stay and access to a TV and WiFi. In addition, we offer comprehensive training and support. If you're looking for work which is extremely rewarding and satisfactory and have a high-degree of flexibility to meet our clients' needs, we would love to hear from you. Please contact us on 0121 456-5559 We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.", "summaryDescription" : "Live In Caregiver at Home Instead. Skills: Non-medical services, Personalised support. Provide non-medical services. Help clients keep independent", "postedDate" : "2026-06-11T10:27:53.000", "createdAt" : "2026-06-15T21:55:49.103", "lastUpdated" : "2026-06-16T07:30:31.089", "ingestTimestamp" : "2026-06-15T21:55:49.103", "mongoId" : "6a305383f292fd229cf1337d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Non-medical services", "Personalised support", "Non-medical care", "Companionship services" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69d3e6b92beec4dd3d3f7421", "title" : "Live Ops Support Engineer, Prime Video Playback Live Operations", "company" : "Amazon Dev Center India", "industry" : "Operations, IT, Support Engineering, entertainment", "salary" : { "min" : 1750000.0, "max" : 2750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Live Ops Support Engineer in Hyderabad, India, adjusted for Amazon's size and the Media industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T03:05:16.438", "fingerprint" : "0b92e3e1cb95c226bb8950dcd4cb21bbf8b071f0eeec8e64883bbef7b2e87e9e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10383857/apply", "externalId" : "4cd5dd83-4a84-4890-88a8-d42bbfc3e913", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Microservices architecture", "professionalSkills" : [ "Operational excellence", "Process improvement" ], "hardSkillsList" : [ "Video encoding", "Signal acquisition" ], "softSkillsList" : [ "Trouble shooting", "Problem solving" ], "hardSkills" : [ { "name" : "Video encoding", "level" : "intermediate" }, { "name" : "Signal acquisition", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Trouble shooting" }, { "name" : "Problem solving" } ], "majorSkills" : "Live event delivery, OTT issue triage, Service support", "majorSkillsList" : [ "Live event delivery", "OTT issue triage", "Service support" ], "coreResponsibilities" : "Deliver live sports events, Deliver live music events, Perform pre-event checks, Triage audio issues, Triage video issues, Triage OTT issues, Own support activities, Improve service support, Drive issues to resolution, Develop operational tools, Test operational tools, Improve efficiency through automation, Create support documentation, Improve support documentation, Train new staff, Develop new staff, Create metrics, Interpret metrics, Monitor linear stations, Test incoming feeds, Monitor playback, Mitigate issues, Resolve issues, Prevent customer disruption, Collate data points, Communicate data points", "teamCollaboration" : "Work with internal partners; Work with external partners; Work with development teams; Work with global team", "domainKnowledge" : "Prime Video; Live events; Television; Streaming service; Live sports; Music concerts; OTT; Broadcast monitoring; Microservices architecture; Web services; Distributed systems; Web application development; Device technologies; Live streaming; Live production; Video encoding; Signal acquisition", "domainList" : [ "prime-video", "live-events", "television", "streaming-service", "live-sports", "music-concerts", "ott", "broadcast-monitoring", "microservices-architecture", "web-services", "distributed-systems", "web-application-development", "device-technologies", "live-streaming", "live-production", "video-encoding", "signal-acquisition" ], "domainSpecificKnowledge" : [ "Prime Video", "Live events", "Television", "Streaming service", "Live sports", "Music concerts", "OTT", "Broadcast monitoring", "Microservices architecture", "Web services", "Distributed systems", "Web application development", "Device technologies", "Live streaming", "Live production", "Video encoding", "Signal acquisition" ], "communicationSkills" : "Communicate data points", "documentationSkills" : "Create support documentation; Improve support documentation", "innovationCreativity" : "Innovating on behalf of customers", "problemSolvingSkills" : "Trouble shooting; Problem solving; Troubleshooting technical systems; Identifying root cause", "outcomesObjectives" : "Deliver stellar viewing experience; Broadcasting disruption-free live events; Restore customer experience quickly", "qualificationsBasic" : "Troubleshooting and debugging technical systems, Development or technical support experience, 3+ years of technical support experience, Troubleshooting and identifying root cause, Supporting microservices architecture", "qualificationsPreferred" : "Knowledge of web services, Knowledge of distributed systems, Knowledge of web application development, Experience with device technologies, Familiarity with flashing firmware, Basic device debugging, Familiarity with reading device logs, Live streaming environment experience, Live production environment experience, Video encoding exposure, Signal acquisition exposure, Live sports experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come build the future of entertainment with us. Are you interested in shaping the future of live events and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Key job responsibilities - Deliver live sports and music events to a high standard globally - Work with internal and external partners to perform pre-event checks and triage any audio/video or OTT issues. - Own support activities for services and regularly work with development teams to establish and improve service support. - Operate with limited guidance from management and drive issues to resolution. - Aid in the development and testing of operational tools that improve efficiency through automation - Contribute to the creation and improvement of support documentation. - Assist in the training and development of new staff - Create and interpret metrics that measure support success and service performance. - You have a strong aptitude for trouble shooting and problem solving. A day in the life A typical day in the Amazon Video Operations Center (AVOC) begins with prepping monitoring for linear stations available on Primve video or testing incoming feeds for live events that day - Events such as; NBA, NFL, UCL, Premier League football, Music Concerts and much more! During the event(s), playback is continuously monitored using automated alerts along with more traditional forms of broadcast monitoring! Should an issue arise Amazon has a highly skilled global team of engineers and developers whom our support engineers work with to quickly mitigate and resolve any issues, to prevent disruption to customers. Post event, support engineers collate any relevant data points and communicate these out to stakeholders. About the team Our primary goal is to deliver a stellar viewing experience for our customers by broadcasting ‘disruption-free’ live events. When issues arise, we bias on the side of mitigation so that the customer experience can be restored quickly. These are live events…and speed matters! In addition to executing live events on a daily basis, we also keep an eye on the future. Execution - We are always looking ahead five quarters to ensure we have trained teams ready to operate all committed events. We regularly review our operations to identify opportunities to improve operator efficiency and performance. Basic Qualifications: - Experience troubleshooting and debugging technical systems - Experience in development or technical support - 3+ years of technical support experience - Experience troubleshooting and identifying the root cause of issues - Experience supporting microservices architecture - Demonstrated skill and passion for operational excellence, efficiency, and process improvement Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development - Experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs - Experience of a live streaming or live production environment with exposure to video encoding, signal acquisition. - Experience working in live sports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Live Ops Support Engineer, Prime Video Playback Live Operations at Amazon Dev Center India. Skills: Live event delivery, OTT issue triage, Service support. Deliver live sports events. Deliver live music events", "postedDate" : "2026-06-13T05:00:19.696", "createdAt" : "2026-06-13T05:00:19.696", "lastUpdated" : "2026-06-15T03:05:16.438", "ingestTimestamp" : "2026-06-13T05:00:19.696", "mongoId" : "69d3e6b92beec4dd3d3f7421", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10383857/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Video encoding", "Signal acquisition", "Trouble shooting", "Problem solving", "Live event delivery", "OTT issue triage", "Service support", "Operational excellence", "Process improvement", "Prime Video", "Live events", "Television", "Streaming service", "Live sports", "Music concerts", "OTT", "Broadcast monitoring", "Microservices architecture", "Web services", "Distributed systems", "Web application development", "Device technologies", "Live streaming", "Live production" ], "skillCount" : 24, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Entertainment" }, { "id" : "6a16291c58b93c861e95a29f", "title" : "Pipeline – Buildings Commissioning Jobs", "industry" : "Consulting", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Buildings Commissioning Engineer in the United States, adjusted for industry and location." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations" ], "certifications" : [ "Licensed PE" ], "timestamp" : "2026-06-15T23:00:25.223", "fingerprint" : "26c5ea960a4ca9d3c02066e9bb08d63a24b1c5371837ccecfe4f06c23a1a0e58", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=756829", "externalId" : "756829", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Project", "professionalSkills" : [ "Systems engineering", "Business operations" ], "hardSkillsList" : [ "MEP systems", "HVAC controls", "T&B process" ], "hardSkills" : [ { "name" : "MEP systems", "level" : "intermediate" }, { "name" : "HVAC controls", "level" : "intermediate" }, { "name" : "T&B process", "level" : "intermediate" } ], "majorSkills" : "Buildings Commissioning", "majorSkillsList" : [ "Buildings Commissioning" ], "coreResponsibilities" : "Travel to site-based locations", "teamCollaboration" : "Employee-owned culture", "projectManagementSkills" : [ "Project accounting", "Financial management" ], "domainKnowledge" : "MEP systems; HVAC controls; T&B process; Construction practices; Systems engineering; Operations fundamentals; Contracting; Business operations", "domainList" : [ "mep-systems", "hvac-controls", "t-b-process", "construction-practices", "systems-engineering", "operations-fundamentals", "contracting", "business-operations" ], "domainSpecificKnowledge" : [ "MEP systems", "HVAC controls", "T&B process", "Construction practices", "Systems engineering", "Operations fundamentals", "Contracting", "Business operations" ], "toolProficiency" : [ "Microsoft Excel", "Microsoft Word", "Microsoft Outlook", "Microsoft Project" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Design documents", "specialRequirements" : "Travel to site-based locations", "qualificationsBasic" : "Experienced engineer, Licensed PE or field technician, Excellent understanding of MEP systems, Excellent understanding of HVAC controls, Excellent understanding of T&B process, Good computer skills, Effective typing skills, Familiar with organization of design documents, Familiar with preparation of multidiscipline designs, Familiar with delivery of design & construction services, Knowledge of construction practices, Knowledge of systems engineering, Knowledge of operations fundamentals, Knowledge of contracting, Knowledge of general business operations, Understanding of project accounting, Understanding of financial management tools, Ability to prioritize, Ability to organize, Ability to work on multiple tasks concurrently, Active participant of employee-owned culture", "qualificationsPreferred" : "Travel to site-based locations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : " Required Qualifications Must be willing to travel to site-based locations as reasonably based on HDR needs Must be an experienced engineer, either a licensed PE or a field technician with excellent understanding of MEP systems, HVAC controls, the T&B process, etc Must have good computer skills and effective typing skills Understanding of Microsoft Excel, Word, Outlook, and Project software Excellent verbal and written communication skills Be familiar with the organization of design documents, the preparation of the multidiscipline designs, and the delivery of the design & construction services Strong knowledge of construction practices, systems engineering, operations fundamentals, contracting, and general business operations Understanding of project accounting and financial management tools Ability to prioritize and organize work; ability to work on multiple tasks concurrently An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United Kingdom-England-London", "summaryDescription" : "Pipeline – Buildings Commissioning Jobs. Skills: Buildings Commissioning. Travel to site-based locations", "createdAt" : "2026-06-14T21:57:42.665", "lastUpdated" : "2026-06-15T23:00:25.223", "ingestTimestamp" : "2026-06-14T21:57:42.665", "mongoId" : "6a16291c58b93c861e95a29f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "MEP systems", "HVAC controls", "T&B process", "Buildings Commissioning", "Systems engineering", "Business operations", "Project accounting", "Financial management", "Construction practices", "Operations fundamentals", "Contracting", "Licensed PE", "Microsoft Excel", "Microsoft Word", "Microsoft Outlook", "Microsoft Project" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Engineering", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2cf9a674d8ee00a0a9b4ec", "title" : "Dutch speaking Support Specialist", "company" : "Lightspeed", "industry" : "Customers", "salary" : { "min" : 37000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Support Specialist in Amsterdam, Netherlands, adjusted for the SaaS industry and company size." }, "location" : "Amsterdam", "locations" : [ "Amsterdam", "Ghent", "Berlin", "London", "Belfast" ], "timestamp" : "2026-06-15T13:11:08.587", "fingerprint" : "0ecf60bf43e71ec61eeaee51a45329d9b6c74f972619aef7f65a0b88fd2b20a8", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lightspeedhq/ecc866b2-f455-42c7-bcb4-140837332460/application", "externalId" : "ecc866b2-f455-42c7-bcb4-140837332460", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, Netherlands", "employmentType" : "FULL_TIME", "technicalSkills" : "IOS, Android, OSX, Windows", "professionalSkills" : [ "Customer experience", "Troubleshooting techniques" ], "coreResponsibilities" : "Investigate issues, Troubleshoot issues, Test issues, Resolve issues, Identify source of customer issues, Provide prompt solution, Document interactions, Track interactions, Resolve interactions, Identify product issues, Reproduce product issues, Escalate product issues, Track issues to resolution, Advocate product improvements, Promote service improvements", "teamCollaboration" : "Global teams; Multi-language team", "domainKnowledge" : "Hospitality industry", "domainList" : [ "hospitality-industry" ], "domainSpecificKnowledge" : [ "Hospitality industry" ], "communicationSkills" : "Verbal interactions; Written interactions", "documentationSkills" : "Document interactions", "continuousLearning" : "Skill development", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Weekend shifts, Weekend working days", "qualificationsBasic" : "Customer service experience, Technical support experience, Attention to detail, Verbal communication skills in Dutch, Written communication skills in Dutch, Verbal communication skills in English, Written communication skills in English, Basic iOS experience, Basic Android experience, Basic OSX experience, Basic Windows experience", "qualificationsPreferred" : "Experience with Phone platforms, Experience with Email platforms, Experience with Ticketing platforms, Experience with Live Chat platforms, Hospitality industry experience, SaaS product experience, IOS application experience, Computer networking experience, Computer networking interest", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Hi there! Thanks for stopping by \uD83D\uDC4B Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As part of Lightspeed’s Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. What you'll be doing: - Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM - Flexibility on working days and shifts (weekends included) - Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. - Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution - Work within our customer support platforms to document, track and resolve interactions - Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member - Advocate and promote improvements to our products and services - Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you’ll be bringing to the team: - Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience - Excellent verbal and written communication skills in Dutch & English - Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: - Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms - Experience or knowledge of the Hospitality industry - Experience supporting a SaaS product - Experience supporting an iOS application - Computer networking experience or interest What’s in it for you: Come experience Lightspeed… - Real career growth opportunities in a fast-scaling company - A team environment that combines impact with opportunity - Exposure to modern, industry-leading technology - Continuous learning and skill development - A diverse and inclusive workplace …and enjoy great benefits: - Lightspeed share scheme (everyone is an owner) - Pension plan - €400 annual health & wellness benefit - Mental health support, counselling & coaching services - 25 vacation days per year - Paid parental leave and support - Volunteer day - Public transport allowance In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. Please make sure to apply with a CV in English. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. ", "summaryDescription" : "Dutch speaking Support Specialist at Lightspeed. Investigate issues. Troubleshoot issues", "createdAt" : "2026-06-14T05:10:34.141", "lastUpdated" : "2026-06-15T13:11:08.587", "ingestTimestamp" : "2026-06-14T05:10:34.141", "mongoId" : "6a2cf9a674d8ee00a0a9b4ec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer experience", "Troubleshooting techniques", "Hospitality industry" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068adf292fd229cfc509d", "title" : "Customer Support Analyst", "company" : "NielsenIQ", "industry" : "Market Research", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Analyst in Pune, India, adjusted for the Market Research industry and company size." }, "location" : "Pune, MH, IN", "locations" : [ "Pune", "MH", "IN" ], "timestamp" : "2026-06-16T08:26:15.115", "fingerprint" : "acfc3b1b9a3be6c305fbf107880605838764ff2fb67509bb79ec89310a82ee2f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NielsenIQ/744000132121739-customer-support-analyst", "externalId" : "744000132121739", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pune", "state" : "Maharashtra", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "18.5213738,73.8545071" } ], "locationText" : "Pune, Maharashtra, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Maximize customer value realization", "outcomesObjectives" : "Achieve high customer satisfaction; Maintain strong customer retention; Drive customer value realization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive satisfactory customer experience RESPONSIBILITIES * The person will execute, monitor, and continuously improve the delivery management and service-related tasks assigned to the workstream as snapshot delivery, quality query resolution. * Become an expert on NIQ processes and methodologies, playing an active role in improving deliverables’ quality & efficiency. * Ensuring query resolution and delivering data/information as per customer contractual terms, against stipulated success criteria and tracking mechanisms, aligning with customer on ways of working, and defining servicing elements of Joint Business Plan. * Responsible for Triaging of customer queries/ request (data, resolution, snapshots) across markets and customer category groups and tracking actions for improvement as needed * Working closely with other NielsenIQ teams to identify resolutions. * Work in partnership with stipulated market’s Customer Service teams in accordance with defined Job Aids and Process Design. Adhere to Performance KPIs to improve quality performances (on time delivery and data accuracy) and maintain work discipline. * Drive adherence to KPI and process compliance for set of markets / processes. * Operate in a hybrid physical-virtual and multi-cultural environment, liaising with stakeholders and colleagues. A LITTLE BIT ABOUT YOU A successful Customer Support Analyst manages 5 to 10 customers and/ or multiple NIQ market and will be responsible for snapshot delivery and quality query resolution; will ensure timely delivery of reports, databases and effective change management in order to standardize and automate the deliverables. Candidate is expected to identify, investigate and co-ordinate data resolution, process or product related changes/ queries, and be the first point of contact (through CSO/ MSD) for designated customers, ensuring efficient customer experience. ## Qualifications Qualifications * Master’s degree with preference to Marketing * Preference to candidates having exposure to Excel and strong communication/ * Preference to candidates with good exposure of Microsoft Excel (pivot tables, vlookup, conditional functions, conditional formatting, chart building, and formatting); and PowerPoint * Analytical skills and aptitude for data and operational processes * Project management aptitude (critical path, task sequencing, problem solving, etc.) * Good organization skills, meeting deadlines, and team player * Analytical and problem-solving skills * CPG Knowledge is a plus * Consistency, accuracy, proactivity and attention to detail is a must * English language proficiency: writing and verbal * Working knowledge of AI tools and ability to leverage them for query resolution, automation, and productivity improvements SOFT SKILLS * Communicate clearly with customers * Consistency, accuracy, proactivity and attention to detail is a must * Ability to translate technical details from different customer contexts * Build network relationships in multi-cultural environment * Troubleshooting using Influencing skills * Ability to work under pressure and ask for support when required * Logical thinking and adaptability with Transformation mindset ## Additional Information Our Benefits * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: [LinkedIn](https://www.linkedin.com/company/nielseniq/mycompany/) | [Instagram](https://www.instagram.com/nielseniq/) | [Twitter](https://twitter.com/nielseniq) | [Facebook](https://www.facebook.com/NielsenIQ.global/) Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the [https://nielseniq.com/global/en/news-center/diversity-inclusion](https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnielseniq.com%2Fglobal%2Fen%2Fnews-center%2Fdiversity-inclusion&data=05%7C02%7CJenny.Rebecca%40nielseniq.com%7C6e534cbe3eb041842d5f08dc6dca121e%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638505961881417602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=B%2Fp40oNUpJOw1CNoc87EFXk%2BvxeO1jxYOSRCEKM%2Fz5Q%3D&reserved=0)", "summaryDescription" : "Customer Support Analyst at NielsenIQ. Manage customer relationships. Drive customer retention", "postedDate" : "2026-06-15T06:40:36.000", "createdAt" : "2026-06-15T23:49:15.590", "lastUpdated" : "2026-06-16T08:26:15.115", "ingestTimestamp" : "2026-06-15T23:49:15.590", "mongoId" : "6a3068adf292fd229cfc509d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Market Research", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305dbff292fd229cf69ee3", "title" : "Customer Support Analyst", "company" : "NielsenIQ", "industry" : "Market Research", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Analyst in Pune, India, adjusted for the Market Research industry and company size." }, "location" : "Pune, MH, IN", "locations" : [ "Pune", "MH", "IN" ], "timestamp" : "2026-06-16T11:22:34.854", "fingerprint" : "d54f1d7dab4d20ccb1f219bb70dfaf4537e0ea7c91b6089988408aa700e5b4c5", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NielsenIQ/744000132121739-customer-support-analyst", "externalId" : "744000132121739", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pune", "state" : "Maharashtra", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "18.5213738,73.8545071" } ], "locationText" : "Pune, Maharashtra, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Maximize customer value realization", "outcomesObjectives" : "Achieve high customer satisfaction; Drive customer retention; Maximize customer value", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive satisfactory customer experience RESPONSIBILITIES * The person will execute, monitor, and continuously improve the delivery management and service-related tasks assigned to the workstream as snapshot delivery, quality query resolution. * Become an expert on NIQ processes and methodologies, playing an active role in improving deliverables’ quality & efficiency. * Ensuring query resolution and delivering data/information as per customer contractual terms, against stipulated success criteria and tracking mechanisms, aligning with customer on ways of working, and defining servicing elements of Joint Business Plan. * Responsible for Triaging of customer queries/ request (data, resolution, snapshots) across markets and customer category groups and tracking actions for improvement as needed * Working closely with other NielsenIQ teams to identify resolutions. * Work in partnership with stipulated market’s Customer Service teams in accordance with defined Job Aids and Process Design. Adhere to Performance KPIs to improve quality performances (on time delivery and data accuracy) and maintain work discipline. * Drive adherence to KPI and process compliance for set of markets / processes. * Operate in a hybrid physical-virtual and multi-cultural environment, liaising with stakeholders and colleagues. A LITTLE BIT ABOUT YOU A successful Customer Support Analyst manages 5 to 10 customers and/ or multiple NIQ market and will be responsible for snapshot delivery and quality query resolution; will ensure timely delivery of reports, databases and effective change management in order to standardize and automate the deliverables. Candidate is expected to identify, investigate and co-ordinate data resolution, process or product related changes/ queries, and be the first point of contact (through CSO/ MSD) for designated customers, ensuring efficient customer experience. ## Qualifications Qualifications * Master’s degree with preference to Marketing * Preference to candidates having exposure to Excel and strong communication/ * Preference to candidates with good exposure of Microsoft Excel (pivot tables, vlookup, conditional functions, conditional formatting, chart building, and formatting); and PowerPoint * Analytical skills and aptitude for data and operational processes * Project management aptitude (critical path, task sequencing, problem solving, etc.) * Good organization skills, meeting deadlines, and team player * Analytical and problem-solving skills * CPG Knowledge is a plus * Consistency, accuracy, proactivity and attention to detail is a must * English language proficiency: writing and verbal * Working knowledge of AI tools and ability to leverage them for query resolution, automation, and productivity improvements SOFT SKILLS * Communicate clearly with customers * Consistency, accuracy, proactivity and attention to detail is a must * Ability to translate technical details from different customer contexts * Build network relationships in multi-cultural environment * Troubleshooting using Influencing skills * Ability to work under pressure and ask for support when required * Logical thinking and adaptability with Transformation mindset ## Additional Information Our Benefits * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: [LinkedIn](https://www.linkedin.com/company/nielseniq/mycompany/) | [Instagram](https://www.instagram.com/nielseniq/) | [Twitter](https://twitter.com/nielseniq) | [Facebook](https://www.facebook.com/NielsenIQ.global/) Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the [https://nielseniq.com/global/en/news-center/diversity-inclusion](https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnielseniq.com%2Fglobal%2Fen%2Fnews-center%2Fdiversity-inclusion&data=05%7C02%7CJenny.Rebecca%40nielseniq.com%7C6e534cbe3eb041842d5f08dc6dca121e%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638505961881417602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=B%2Fp40oNUpJOw1CNoc87EFXk%2BvxeO1jxYOSRCEKM%2Fz5Q%3D&reserved=0)", "summaryDescription" : "Customer Support Analyst at NielsenIQ. Manage customer relationships. Drive customer retention", "postedDate" : "2026-06-15T06:40:36.000", "createdAt" : "2026-06-15T23:49:09.350", "lastUpdated" : "2026-06-16T11:22:34.854", "ingestTimestamp" : "2026-06-15T23:49:09.350", "mongoId" : "6a305dbff292fd229cf69ee3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Market Research", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484c1", "title" : "Customer Support Specialist", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Specialist in Charlotte, United States, adjusted for the Marketing industry." }, "location" : "Charlotte, NC, United States", "locations" : [ "Charlotte", "NC", "United States" ], "timestamp" : "2026-06-16T08:17:32.024", "fingerprint" : "e1aba3282bff89ff481305c1dd0e26dcd0c11560be76c89e39129c1195c95d3f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132085119-customer-support-specialist", "externalId" : "744000132085119", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist in marketing campaign development, Execute marketing campaigns, Coordinate marketing projects, Ensure timely delivery of materials, Support content creation, Monitor marketing campaign performance, Report on marketing campaign performance, Collaborate with cross-functional teams", "teamCollaboration" : "Cross-functional teams", "toolProficiency" : [ "Customer support software", "CRM systems", "Ticketing tools" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Ongoing learning opportunities; Skill development", "problemSolvingSkills" : "Problem-solving; Critical thinking", "qualificationsBasic" : "Customer service experience, Excellent communication skills, Problem-solving skills, Handle multiple tasks, Attention to detail, Critical thinking under pressure, Familiarity with customer support software, Familiarity with CRM systems, Familiarity with ticketing tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We’re not just another marketing company—we’re your partners in turning ideas into impact and brands into legends. Job Description : We are looking for a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure a positive experience with our products and services. The ideal candidate will have excellent communication skills, a strong problem-solving aptitude, and the ability to manage multiple inquiries efficiently. Responsibilities * Assist in the development and execution of marketing campaigns across various channels. * Coordinate marketing projects and ensure timely delivery of campaign materials. * Support content creation for social media, newsletters, websites, and promotional materials. * Monitor and report on marketing campaign performance using analytical tools. * Collaborate with cross-functional teams including sales, design, and product departments. ## Qualifications Requirements * Proven experience in a customer service or support role, preferably in a similar industry. * Excellent verbal and written communication skills with a strong customer focus. * Ability to handle multiple tasks simultaneously while maintaining attention to detail. * Strong problem-solving skills and the ability to think critically under pressure. * Familiarity with customer support software, CRM systems, and ticketing tools. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Support Specialist at Alphabe Insight Inc. Assist in marketing campaign development. Execute marketing campaigns", "postedDate" : "2026-06-15T00:57:20.000", "createdAt" : "2026-06-16T00:06:13.245", "lastUpdated" : "2026-06-16T08:17:32.024", "ingestTimestamp" : "2026-06-16T00:06:13.245", "mongoId" : "6a305981f292fd229cf484c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Customer support software", "CRM systems", "Ticketing tools" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca0e674d8ee00a09a3ad9", "title" : "Live Producer", "company" : "FloSports", "industry" : "Operations", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Live Producer in Austin, United States, with adjustments for the Media industry." }, "location" : "Austin, TX", "locations" : [ "Austin, TX" ], "timestamp" : "2026-06-15T13:15:28.688", "fingerprint" : "9b2262dffc795ed7f4dcc63be71bf450a5f8d54a5b9fd16ed48ae82a7508deee", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/flosports/8c279894-bd2b-42e5-9989-2f6ac1281a7a/application", "externalId" : "8c279894-bd2b-42e5-9989-2f6ac1281a7a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "On-site production, Remote production, Cloud based production, Prosumer level cameras, Fiber optic cabling", "professionalSkills" : [ "Storytelling", "Editing", "Shooting", "Lighting", "Audio", "Critical thinking", "Troubleshooting", "Self-managing skills" ], "hardSkillsList" : [ "Live broadcast production", "Event production" ], "hardSkills" : [ { "name" : "Live broadcast production", "level" : "intermediate" }, { "name" : "Event production", "level" : "intermediate" } ], "majorSkills" : "Live event production, Broadcast production, Event execution", "majorSkillsList" : [ "Live event production", "Broadcast production", "Event execution" ], "coreResponsibilities" : "Travel regularly to produce broadcasts, Coordinate broadcast needs, Manage production team personnel, Step into multiple roles, Identify and share best practices, Create and maintain rundowns, Create tech books, Participate in technical setup, Participate in technical tear down, Perform inventory checks, Take ownership of production quality, Drive improvements, Invested in production process, Manage production planning details, Create event documentation, Troubleshoot technology issues, Troubleshoot production problems, Escalate issues, Build relationships with partners, Build relationships with vendors, Build relationships with crew, Build relationships with stakeholders", "teamCollaboration" : "Internal departments; External partners; Production team personnel; Partners; Vendors; Crew; Event stakeholders", "projectManagementSkills" : [ "Task tracker", "Schedules", "Timelines" ], "domainKnowledge" : "Live sports production; Live streaming; Broadcast environment", "domainList" : [ "live-sports-production", "live-streaming", "broadcast-environment" ], "domainSpecificKnowledge" : [ "Live sports production", "Live streaming", "Broadcast environment" ], "toolProficiency" : [ "OBS", "VMix", "Blackmagic ATEM" ], "communicationSkills" : "Communicate progress; Communicate with talent", "documentationSkills" : "Tech books; Event documentation", "problemSolvingSkills" : "Troubleshoot technology issues; Troubleshoot production problems; Critical thinking; Problem solving", "specialRequirements" : "Travel up to 80%, Work evenings, Work weekends, Work holidays, International travel possibility", "outcomesObjectives" : "Provide high-quality live event coverage; Help sports grow audiences; Build sustainable businesses; Reach and engage global audience; Drive improvements in production quality", "qualificationsBasic" : "Proven experience producing events, Ability to lead, execute, deliver, Ability to manage simultaneous tasks, Ability to communicate efficiently, Meet high travel requirements", "qualificationsPreferred" : "Familiarity with broadcast graphics systems, Experience with Google/Excel spreadsheets", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "FloSports is the leading digital platform for underserved sports, combining live and on-demand streaming, original programming, data, and technology to help sports grow their audiences and build sustainable businesses, from youth to professional levels. By bringing thousands of events and communities onto one platform, Flo creates scale where none previously existed, connecting passionate fans with the sports they love while giving athletes, organizers, and rights holders the tools to reach and engage a global audience. Flo streams more than 50,000 live events annually across sports, including motorsports, wrestling, hockey, track & field, cheer, jiu-jitsu, NCAA Division II and III athletics, and more. We’re looking for people who are passionate about sports, embody accountability, collaboration, curiosity, positivity, grit, and excellence, and are motivated to help grow and elevate the communities we serve. THE ROLE: FloSports is looking for a Live Events Producer to join our Production team. A FloSports Producer is on the front lines creating our most valuable product and the ideal candidate will be an enthusiastic, talented, highly-technical live broadcast professional with a passion for providing high-quality live event coverage. This role will lead setup and execution in the field, and excel in handling the curveballs that come from live sports production. The Producer will develop the rundown, oversee pre-planning, prep the crew and commentary team with the storylines and coverage plan, and ensure our equipment inventory is received and returned in working order. You’ll think quickly on your feet and adapt to the live story being told. You are the eyes and ears of our customer. This position is a road-warrior requiring an ability to travel up to 80% and work evenings/weekends/holidays. RESPONSIBILITIES: - Travel regularly around the country to produce broadcasts for various events including wrestling, grappling, track & field, marching band, cheerleading, football, basketball, softball, and baseball among others. International travel is also a possibility. - Work closely with internal departments and external partners to coordinate broadcast needs. - Work closely with and help manage production team personnel, including event directors, producers, on-air talent, editors, graphics designers and operators, scoring systems personnel. - Ready to step into multiple roles depending on the show execution - Identify and share best practices. Create and maintain rundowns and tech books. - Participate in and organize an efficient technical setup and tear down. - Perform thorough inventory checks both before and after each show. - Take ownership of production quality and help to drive improvements. - Fully invested in every stage of the production process, from pre-production, the live broadcast, post-event review and event recaps. - Manage production planning details through a task tracker, schedules, establish timelines and create event documentation, including tech books. - Troubleshoot technology issues and production problems logically, calmly and efficiently. Escalate issues as needed. - Take ownership of production quality and help to drive improvements - Build and maintain relationships with partners, vendors, crew, and other event stakeholders. KNOWLEDGE, SKILLS AND ABILITIES: - Familiarity with on-site, remote, and cloud based production models. - Proven experience producing events in a live streaming or broadcast environment. - Experience with storytelling, editing, shooting, lighting, and audio. - Critical thinking and troubleshooting experience. - Ability to lead, execute and deliver in a fast-paced, sometimes stressful environment. - Familiarity with software based production tools, such as OBS and vMix, as well as Blackmagic ATEM. - Familiarity with Prosumer level cameras (i.e. Panasonic CX350 and CX10, Marshall POV cameras, Panasonic PTZ, etc.) and fiber optic cabling and connectivity. - Ability to manage simultaneous tasks and communicate progress with multiple parties. - Self-managing skills to dig into projects, search out necessary information, set timelines and be able to stick to them. - Ability to communicate efficiently and effectively with show talent prior to and throughout the execution of the broadcast to further storylines and keep the event relevant. - Familiarity with broadcast graphics systems is a strong plus (Singular Live, Ross Expression, Chyron, GT Title, Characterworks). - Experience with Google and/or Excel spreadsheets and data integration with graphics systems a plus. - Ability to meet high travel requirements, including weekends and holidays. OUR COMMITMENT TO DIVERSITY: FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans. We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us. OUR BENEFITS: - Recognized three years in a row as a Top Workplace by the Austin-American Statesman - Flexibility at work - you can take control of your profession and personal schedule - All-hands events hosted annually in beautiful Austin, Texas - Annual equity awards for all top performers - Competitive and comprehensive medical, dental and vision plans - Peace of mind through company-paid short-term disability, long-term disability and life insurance - Generous 401(K) company match vested immediately - Progressive parental leave policies - Flexible paid time off - Hack-a-thons and a full calendar of team-building and social events - Company donation to youth teams and leagues that our employees coach - Stocked snack bar, catered lunch and breakfast tacos every week", "summaryDescription" : "Live Producer at FloSports. Skills: Live event production, Broadcast production, Event execution. Travel regularly to produce broadcasts. Coordinate broadcast needs", "createdAt" : "2026-06-14T06:41:42.337", "lastUpdated" : "2026-06-15T13:15:28.688", "ingestTimestamp" : "2026-06-14T06:41:42.337", "mongoId" : "6a2ca0e674d8ee00a09a3ad9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Live broadcast production", "Event production", "Live event production", "Broadcast production", "Event execution", "Storytelling", "Editing", "Shooting", "Lighting", "Audio", "Critical thinking", "Troubleshooting", "Self-managing skills", "Task tracker", "Schedules", "Timelines", "Live sports production", "Live streaming", "Broadcast environment", "OBS", "VMix", "Blackmagic ATEM" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "69164da270f0b99d586f30cf", "title" : "Live Ops Support Engineer, Prime Video Playback Live Operations", "company" : "Amazon Dev Center India", "industry" : "Operations, IT, Support Engineering, entertainment", "salary" : { "min" : 1750000.0, "max" : 2650000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Live Ops Support Engineer in Hyderabad, India, with adjustments for the media industry and a large tech company." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T01:56:28.198", "fingerprint" : "84b6453fba03dbb9f952647c8a594fe093307054495cd2e67f1a70904cb3afc5", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3122871/apply", "externalId" : "abb9b726-b257-4765-90a7-c6f31aa2e53d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Microservices architecture", "professionalSkills" : [ "Operational excellence", "Process improvement" ], "hardSkillsList" : [ "Troubleshooting", "Debugging", "Video encoding", "Signal acquisition" ], "softSkillsList" : [ "Problem solving" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Debugging", "level" : "intermediate" }, { "name" : "Video encoding", "level" : "intermediate" }, { "name" : "Signal acquisition", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem solving" } ], "majorSkills" : "Live event delivery, OTT support, Microservices support", "majorSkillsList" : [ "Live event delivery", "OTT support", "Microservices support" ], "coreResponsibilities" : "Deliver live sports events, Deliver live music events, Perform pre-event checks, Triage audio/video issues, Triage OTT issues, Own support activities for services, Improve service support, Drive issues to resolution, Develop operational tools, Test operational tools, Improve efficiency through automation, Create support documentation, Improve support documentation, Assist in training new staff, Develop new staff, Create metrics, Interpret metrics, Monitor linear stations, Test incoming feeds, Monitor playback, Mitigate issues, Resolve issues, Prevent customer disruption, Collate data points, Communicate data points to stakeholders, Review operations, Identify opportunities to improve efficiency, Identify opportunities to improve performance", "teamCollaboration" : "Work with internal partners; Work with external partners; Work with development teams; Work with global team of engineers; Work with global team of developers", "domainKnowledge" : "SVOD; OTT video services; Live streaming; Live production; Video encoding; Signal acquisition; Live sports", "domainList" : [ "svod", "ott-video-services", "live-streaming", "live-production", "video-encoding", "signal-acquisition", "live-sports" ], "domainSpecificKnowledge" : [ "SVOD", "OTT video services", "Live streaming", "Live production", "Video encoding", "Signal acquisition", "Live sports" ], "communicationSkills" : "Communicate data points", "documentationSkills" : "Create support documentation; Improve support documentation", "problemSolvingSkills" : "Trouble shooting; Problem solving; Root cause analysis", "outcomesObjectives" : "Deliver high standard events globally; Prevent disruption to customers; Restore customer experience quickly", "qualificationsBasic" : "Troubleshooting and debugging technical systems, Development or technical support experience, 3+ years of technical support experience, Knowledge of SVOD or OTT video services, Experience supporting microservices architecture, Troubleshoot and identify root cause of issues, Operational excellence, efficiency, and process improvement", "qualificationsPreferred" : "Knowledge of web services, Knowledge of distributed systems, Knowledge of web application development, Experience working with device technologies, Familiarity with flashing firmware, Basic device debugging, Familiarity with reading/pulling device logs, Experience of live streaming environment, Experience of live production environment, Exposure to video encoding, Exposure to signal acquisition, Experience working in live sports", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come build the future of entertainment with us. Are you interested in shaping the future of live events and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Key job responsibilities - Deliver live sports and music events to a high standard globally - Work with internal and external partners to perform pre-event checks and triage any audio/video or OTT issues. - Own support activities for services and regularly work with development teams to establish and improve service support. - Operate with limited guidance from management and drive issues to resolution. - Aid in the development and testing of operational tools that improve efficiency through automation - Contribute to the creation and improvement of support documentation. - Assist in the training and development of new staff - Create and interpret metrics that measure support success and service performance. - You have a strong aptitude for trouble shooting and problem solving. A day in the life A typical day in the Amazon Video Operations Center (AVOC) begins with prepping monitoring for linear stations available on Primve video or testing incoming feeds for live events that day - Events such as; NBA, NFL, UCL, Premier League football, Music Concerts and much more! During the event(s), playback is continuously monitored using automated alerts along with more traditional forms of broadcast monitoring! Should an issue arise Amazon has a highly skilled global team of engineers and developers whom our support engineers work with to quickly mitigate and resolve any issues, to prevent disruption to customers. Post event, support engineers collate any relevant data points and communicate these out to stakeholders. About the team Our primary goal is to deliver a stellar viewing experience for our customers by broadcasting ‘disruption-free’ live events. When issues arise, we bias on the side of mitigation so that the customer experience can be restored quickly. These are live events…and speed matters! In addition to executing live events on a daily basis, we also keep an eye on the future. Execution - We are always looking ahead five quarters to ensure we have trained teams ready to operate all committed events. We regularly review our operations to identify opportunities to improve operator efficiency and performance. Basic Qualifications: - Experience troubleshooting and debugging technical systems - Experience in development or technical support - 3+ years of technical support experience - Knowledge of SVOD or OTT video services - Experience supporting microservices architecture - Proven ability to troubleshoot and identify the root cause of issues. You're a natural problem solver! - Demonstrated skill and passion for operational excellence, efficiency, and process improvement Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development - Experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs - Experience of a live streaming or live production environment with exposure to video encoding, signal acquisition. - Experience working in live sports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Live Ops Support Engineer, Prime Video Playback Live Operations at Amazon Dev Center India. Skills: Live event delivery, OTT support, Microservices support. Deliver live sports events. Deliver live music events", "postedDate" : "2026-06-13T01:26:59.367", "createdAt" : "2026-06-13T01:26:59.367", "lastUpdated" : "2026-06-15T01:56:28.198", "ingestTimestamp" : "2026-06-13T01:26:59.367", "mongoId" : "69164da270f0b99d586f30cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3122871/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Troubleshooting", "Debugging", "Video encoding", "Signal acquisition", "Problem solving", "Live event delivery", "OTT support", "Microservices support", "Operational excellence", "Process improvement", "SVOD", "OTT video services", "Live streaming", "Live production", "Live sports" ], "skillCount" : 15, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media & Entertainment" }, { "id" : "6a305981f292fd229cf484a0", "title" : "Customer Support Assistant", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Support Assistant in Miami, FL, adjusted for the Technology industry." }, "location" : "Miami, FL, United States", "locations" : [ "Miami", "FL", "United States" ], "timestamp" : "2026-06-16T10:01:22.564", "fingerprint" : "8d54b08b5489da48cb4649762305df9de9fffcf45c93cb63b306ebb1126c4025", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132104609-customer-support-assistant", "externalId" : "744000132104609", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High school", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Provide accurate information, Troubleshoot customer issues, Escalate customer issues, Maintain customer records, Follow up with customers", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain detailed records", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving; Troubleshoot issues", "outcomesObjectives" : "Ensure inquiries addressed promptly; Ensure concerns addressed effectively; Ensure issues satisfactorily resolved", "qualificationsBasic" : "Excellent verbal communication skills, Excellent written communication skills, Problem-solving abilities, Customer-centric attitude, Manage multiple tasks, Prioritize in fast-paced environment", "qualificationsPreferred" : "Customer support software experience, CRM systems experience, Help desk tools experience, Additional education in communications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders. Position Overview We are seeking a dedicated and empathetic Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their inquiries and concerns are addressed promptly and effectively. The ideal candidate will possess strong communication skills, a problem-solving mindset, and the ability to thrive in a fast-paced environment. Key Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, and chat. * Provide accurate information about products, services, policies, and procedures. * Troubleshoot and resolve customer issues or escalate them to the appropriate department. * Maintain detailed and accurate records of customer interactions and transactions. * Follow up with customers to ensure their issues have been satisfactorily resolved. ## Qualifications Requirements * Excellent verbal and written communication skills in English. * Strong problem-solving abilities and a customer-centric attitude. * Ability to manage multiple tasks and prioritize in a fast-paced environment. * Experience with customer support software, CRM systems, or help desk tools is a plus. * High school diploma or equivalent; additional education in communications or related fields is desirable. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Support Assistant at Alphabe Insight Inc. Respond to customer inquiries. Provide accurate information", "postedDate" : "2026-06-15T02:03:25.000", "createdAt" : "2026-06-16T00:08:31.903", "lastUpdated" : "2026-06-16T10:01:22.564", "ingestTimestamp" : "2026-06-16T00:08:31.903", "mongoId" : "6a305981f292fd229cf484a0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484ec", "title" : "Customer Support Assistant", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Support Assistant in Austin, United States, adjusted for the technology industry." }, "location" : "Austin, TX, United States", "locations" : [ "Austin", "TX", "United States" ], "timestamp" : "2026-06-16T07:26:11.426", "fingerprint" : "ef83c1f6a952eea3a73e2bdb78922a67c9403fcc8f22e41b452de1162e5031d9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132078279-customer-support-assistant", "externalId" : "744000132078279", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Provide information about products, Troubleshoot and resolve customer issues, Document customer interactions, Track customer transactions, Escalate complex issues", "toolProficiency" : [ "Customer service software", "Databases", "Tools", "CRM system" ], "communicationSkills" : "Verbal communication skills; Written communication skills", "documentationSkills" : "Document customer interactions", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Ensure customer satisfaction", "qualificationsBasic" : "High school diploma", "qualificationsPreferred" : "Additional education in customer service is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle. Job Description : We are seeking a dedicated and personable Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support through various communication channels including phone, email, and live chat. The ideal candidate will possess excellent communication skills, a patient and empathetic attitude, and the ability to resolve customer issues efficiently and effectively. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Provide accurate information about products, services, and policies. * Troubleshoot and resolve customer issues efficiently to ensure customer satisfaction. * Document and track customer interactions and transactions in the CRM system. * Escalate complex issues to the appropriate departments when necessary. ## Qualifications Requirements * High school diploma or equivalent; additional education in customer service is a plus. * Excellent verbal and written communication skills. * Strong problem-solving abilities and attention to detail. * Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. * Familiarity with customer service software, databases, and tools. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Support Assistant at Alphabe Insight Inc. Respond to customer inquiries. Provide information about products", "postedDate" : "2026-06-14T21:59:33.000", "createdAt" : "2026-06-15T23:45:52.110", "lastUpdated" : "2026-06-16T07:26:11.426", "ingestTimestamp" : "2026-06-15T23:45:52.110", "mongoId" : "6a305981f292fd229cf484ec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service software", "Databases", "Tools", "CRM system" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69164da270f0b99d586f30d6", "title" : "Live Ops Support Engineer, Prime Video Playback Live Operations", "company" : "Amazon Dev Center India", "industry" : "Operations, IT, Support Engineering, entertainment", "salary" : { "min" : 1750000.0, "max" : 2750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Live Ops Support Engineer in Hyderabad, India, adjusted for the media industry and a large tech company." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T02:03:31.189", "fingerprint" : "85d14a1934d874af135a576a299d31e62ad512f6ac9d178dacb00fa9efc0dcbf", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3122869/apply", "externalId" : "807dbc76-ede1-49c1-98c2-e990596792ae", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Microservices architecture", "professionalSkills" : [ "Operational excellence", "Process improvement" ], "hardSkillsList" : [ "Troubleshooting", "Debugging", "Problem solving" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Debugging", "level" : "intermediate" }, { "name" : "Problem solving", "level" : "intermediate" } ], "majorSkills" : "Live event delivery, OTT support, Microservices support", "majorSkillsList" : [ "Live event delivery", "OTT support", "Microservices support" ], "coreResponsibilities" : "Deliver live sports events, Deliver live music events, Perform pre-event checks, Triage audio/video issues, Triage OTT issues, Own support activities for services, Improve service support, Drive issues to resolution, Develop operational tools, Test operational tools, Improve efficiency through automation, Create support documentation, Improve support documentation, Assist in training staff, Assist in development of staff, Create metrics, Interpret metrics, Measure support success, Measure service performance, Prep monitoring for linear stations, Test incoming feeds for live events, Monitor playback, Mitigate issues, Resolve issues, Prevent disruption to customers, Collate data points, Communicate data points to stakeholders, Review operations, Identify opportunities to improve efficiency, Identify opportunities to improve performance", "teamCollaboration" : "Work with internal partners; Work with external partners; Work with development teams; Work with global team of engineers; Work with developers", "domainKnowledge" : "SVOD; OTT video services; Live sports; Live music events; Video encoding; Streaming media standards; Live streaming; Live production", "domainList" : [ "svod", "ott-video-services", "live-sports", "live-music-events", "video-encoding", "streaming-media-standards", "live-streaming", "live-production" ], "domainSpecificKnowledge" : [ "SVOD", "OTT video services", "Live sports", "Live music events", "Video encoding", "Streaming media standards", "Live streaming", "Live production" ], "communicationSkills" : "Interpret metrics; Communicate data points", "documentationSkills" : "Create support documentation; Improve support documentation", "continuousLearning" : "Training and development of new staff", "innovationCreativity" : "Innovating on behalf of customers", "problemSolvingSkills" : "Trouble shooting; Problem solving; Root cause analysis", "outcomesObjectives" : "Deliver a stellar viewing experience; Broadcasting disruption-free live events; Restore customer experience quickly", "qualificationsBasic" : "Troubleshooting and debugging technical systems, Development or technical support experience, 3+ years of technical support experience, Knowledge of SVOD or OTT video services, Experience supporting microservices architecture, Troubleshoot and identify root cause of issues, Operational excellence, efficiency, and process improvement", "qualificationsPreferred" : "Knowledge of web services, Knowledge of distributed systems, Knowledge of web application development, Experience with device technologies, Familiarity with flashing firmware, Basic device debugging, Familiarity with reading/pulling device logs, Experience with video encoding, Experience with streaming media standards, Experience of live streaming environment, Experience of live production environment, Experience working in live sports", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come build the future of entertainment with us. Are you interested in shaping the future of live events and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Key job responsibilities - Deliver live sports and music events to a high standard globally - Work with internal and external partners to perform pre-event checks and triage any audio/video or OTT issues. - Own support activities for services and regularly work with development teams to establish and improve service support. - Operate with limited guidance from management and drive issues to resolution. - Aid in the development and testing of operational tools that improve efficiency through automation - Contribute to the creation and improvement of support documentation. - Assist in the training and development of new staff - Create and interpret metrics that measure support success and service performance. - You have a strong aptitude for trouble shooting and problem solving. A day in the life A typical day in the Amazon Video Operations Center (AVOC) begins with prepping monitoring for linear stations available on Primve video or testing incoming feeds for live events that day - Events such as; NBA, NFL, UCL, Premier League football, Music Concerts and much more! During the event(s), playback is continuously monitored using automated alerts along with more traditional forms of broadcast monitoring! Should an issue arise Amazon has a highly skilled global team of engineers and developers whom our support engineers work with to quickly mitigate and resolve any issues, to prevent disruption to customers. Post event, support engineers collate any relevant data points and communicate these out to stakeholders. About the team Our primary goal is to deliver a stellar viewing experience for our customers by broadcasting ‘disruption-free’ live events. When issues arise, we bias on the side of mitigation so that the customer experience can be restored quickly. These are live events…and speed matters! In addition to executing live events on a daily basis, we also keep an eye on the future. Execution - We are always looking ahead five quarters to ensure we have trained teams ready to operate all committed events. We regularly review our operations to identify opportunities to improve operator efficiency and performance. Basic Qualifications: - Experience troubleshooting and debugging technical systems - Experience in development or technical support - 3+ years of technical support experience - Knowledge of SVOD or OTT video services - Experience supporting microservices architecture - Proven ability to troubleshoot and identify the root cause of issues. You're a natural problem solver! - Demonstrated skill and passion for operational excellence, efficiency, and process improvement Preferred Qualifications: - Knowledge of web services, distributed systems, and web application development - Experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs - Experience with video encoding and streaming media standards - Experience of a live streaming or live production environment with exposure to video encoding, signal acquisition. - Experience working in live sports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Live Ops Support Engineer, Prime Video Playback Live Operations at Amazon Dev Center India. Skills: Live event delivery, OTT support, Microservices support. Deliver live sports events. Deliver live music events", "postedDate" : "2026-06-12T23:28:44.270", "createdAt" : "2026-06-12T23:28:44.270", "lastUpdated" : "2026-06-15T02:03:31.189", "ingestTimestamp" : "2026-06-12T23:28:44.270", "mongoId" : "69164da270f0b99d586f30d6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3122869/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Troubleshooting", "Debugging", "Problem solving", "Live event delivery", "OTT support", "Microservices support", "Operational excellence", "Process improvement", "SVOD", "OTT video services", "Live sports", "Live music events", "Video encoding", "Streaming media standards", "Live streaming", "Live production" ], "skillCount" : 16, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Entertainment" }, { "id" : "6a2c5dea74d8ee00a08df80d", "title" : "Norwegian Speaking Content Moderator", "company" : "Mercier Consultancy Group", "industry" : "Online Media", "salary" : { "min" : 48000.0, "max" : 72000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Norwegian Speaking Content Moderator in Sofia, Bulgaria, adjusted for the technology industry and company size." }, "location" : "Athens, Attica, Greece", "locations" : [ "Athens, Attica, Greece" ], "timestamp" : "2026-06-15T00:40:03.402", "fingerprint" : "75a4476609eb3fce93314858849a9ebfd28c0553cb744d524f84f15aa9335ac9", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/7BAEC61EE1/apply", "externalId" : "7BAEC61EE1", "industryFunction" : { }, "locationPoint" : "37.98376,23.72784", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "majorSkills" : "Content moderation", "majorSkillsList" : [ "Content moderation" ], "coreResponsibilities" : "Moderate user-generated content in Norwegian, Evaluate user-generated content in Norwegian, Ensure compliance with community guidelines, Classify content accurately, Apply moderation policies, Identify inappropriate content, Report harmful content, Provide feedback on content trends, Improve moderation processes, Collaborate with colleagues, Maintain content quality standards, Maintain content safety standards, Stay updated on company policies, Stay updated on industry best practices", "teamCollaboration" : "Collaborate with colleagues", "domainKnowledge" : "Content moderation policies", "domainList" : [ "content-moderation-policies" ], "domainSpecificKnowledge" : [ "Content moderation policies" ], "communicationSkills" : "Articulating moderation decisions", "continuousLearning" : "Stay updated on company policies; Stay updated on industry best practices", "innovationCreativity" : "Contribute to improving moderation processes", "specialRequirements" : "Willingness to relocate to Sofia, Adapt to local culture", "outcomesObjectives" : "Maintain high standards of content quality; Maintain high standards of content safety", "qualificationsBasic" : "Fluency in Norwegian, Proficiency in English", "qualificationsPreferred" : "Previous experience in content moderation, Familiarity with content moderation tools, Familiarity with digital platforms", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is pleased to offer an exciting opportunity for a Norwegian Speaking Content Moderator to join our team in Sofia, Bulgaria, with a paid relocation package. This role is ideal for individuals passionate about maintaining safe and positive online communities. As a Content Moderator, you will be responsible for reviewing and managing user-generated content in Norwegian, ensuring that it aligns with community standards and company policies. ### Key Responsibilities * Moderate and evaluate user-generated content in Norwegian to ensure compliance with community guidelines. * Classify content accurately based on established moderation policies. * Identify and report inappropriate or harmful content to relevant teams promptly. * Provide feedback on content trends and contribute to improving moderation processes. * Collaborate with colleagues to maintain high standards of content quality and safety. * Stay updated on company policies and industry best practices related to content moderation. **Requirements** * Fluency in Norwegian (both written and spoken) is mandatory; proficiency in English is advantageous. * Previous experience in content moderation or related roles is preferred. * Strong attention to detail and ability to apply guidelines consistently and fairly. * Excellent communication skills for articulating moderation decisions clearly. * Professional handling of sensitive content with discretion and empathy. * Familiarity with content moderation tools and digital platforms is a plus. * Willingness to relocate to Sofia and adapt to its local culture and environment. * Self-motivated and able to work independently as well as part of a team. **Benefits** 1. Competitive Salary 2. Monthly Performance Bonus 3. Fully Paid Relocation Package 4. 1500 Euro Signing Bonus 5. Fully Paid Training 6. And Much More....", "summaryDescription" : "Norwegian Speaking Content Moderator at Mercier Consultancy Group. Skills: Content moderation. Moderate user-generated content in Norwegian. Evaluate user-generated content in Norwegian", "postedDate" : "2026-06-11T00:00:00.000", "createdAt" : "2026-06-12T22:54:44.350", "lastUpdated" : "2026-06-15T00:40:03.402", "ingestTimestamp" : "2026-06-12T22:54:44.350", "mongoId" : "6a2c5dea74d8ee00a08df80d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/7BAEC61EE1", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Content moderation", "Content moderation policies" ], "skillCount" : 2, "jobCategory" : "media", "jobSubcategory" : "online-media", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305981f292fd229cf484d4", "title" : "Customer Support Specialist", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Specialist in Detroit, United States, with adjustments for the Marketing industry and company size." }, "location" : "Detroit, MI, United States", "locations" : [ "Detroit", "MI", "United States" ], "timestamp" : "2026-06-16T10:19:52.698", "fingerprint" : "171919763e2afdb5619bfb7081aa367d0f8b19608e1ad0d82f1678f8b3a8547f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132082649-customer-support-specialist", "externalId" : "744000132082649", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Detroit", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3315509,-83.0466403" } ], "locationText" : "Detroit, Michigan, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond promptly to customer inquiries, Resolve customer issues efficiently, Document customer interactions, Maintain detailed records in CRM, Collaborate with other departments, Address and escalate complex problems, Provide product and service information, Assist with order processing", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain detailed records", "problemSolvingSkills" : "Problem-solving; Conflict resolution; Troubleshooting", "outcomesObjectives" : "Ensuring customer satisfaction", "qualificationsBasic" : "Proven experience in customer support, Excellent verbal and written communication skills, Problem-solving and conflict resolution abilities, Ability to handle high-pressure situations, Familiarity with customer support software and CRM tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and passionate Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their satisfaction with our products and services. The ideal candidate will possess excellent communication skills, a strong problem-solving ability, and a genuine desire to help customers. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve customer issues efficiently by troubleshooting and providing accurate information. * Document customer interactions and maintain detailed records in the CRM system. * Collaborate with other departments to address and escalate complex problems when needed. * Provide product and service information to customers and assist with order processing. ## Qualifications Requirements * Proven experience in customer support or a related role. * Excellent verbal and written communication skills. * Strong problem-solving and conflict resolution abilities. * Ability to handle high-pressure situations with patience and professionalism. * Familiarity with customer support software and CRM tools. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Support Specialist at Alphabe Insight Inc. 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Resolve customer issues efficiently", "postedDate" : "2026-06-15T00:13:37.000", "createdAt" : "2026-06-15T23:45:33.598", "lastUpdated" : "2026-06-16T10:19:52.698", "ingestTimestamp" : "2026-06-15T23:45:33.598", "mongoId" : "6a305981f292fd229cf484d4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "norwegian speaking customer support jobs work and live in sofia jobs", "metadata" : { "title" : "norwegian speaking customer support jobs work and live in sofia" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 61536, "totalPages" : 1231, "hasNext" : true, "hasPrevious" : false } }

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