Mercier Consultancy Group

Consumer Services

NorwegianSpeakingCustomerSupportJobs-WorkAndLiveInSofia

€30–45k ~AI est. Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Norwegian Speaking Customer Support Jobs - Work And Live In Sofia at Mercier Consultancy Group. Provide customer support. Assist clients with questions”

What You'll Achieve.

Improve customer satisfaction; Improve service quality

Industry & Context.

Consumer Services
Problems you'll solve

Troubleshoot problems; Resolve customer complaints

What They're Looking For.

Must Have

Fluency in Norwegian, English language skills

Nice to Have

Experience in customer service, Familiarity with customer support software

What You'll Do.

Provide customer support

Assist clients with questions

Resolve customer complaints

Troubleshoot problems efficiently

Document customer interactions

Track customer interactions

Collaborate with team members

Improve customer satisfaction

Improve service quality

Stay updated on product knowledge

Stay updated on company policies

How You'll Work.

Team & Collaboration

Collaborate with team members

Full Job Description

Mercier Consultancy is excited to offer Norwegian Speaking Customer Support Jobs in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for motivated and customer-focused individuals fluent in Norwegian to join our team. As a Customer Support Representative, you will be responsible for providing excellent service to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and effectively. ### Key Responsibilities * Provide high-quality customer support to Norwegian-speaking customers via phone, email, and chat. * Assist clients with questions about products, services, and account issues. * Resolve customer complaints and troubleshoot problems efficiently. * Document and track customer interactions accurately. * Collaborate with team members to improve customer satisfaction and service quality. * Stay updated on product knowledge and company policies. **Requirements** * Fluency in Norwegian (written and spoken); English language skills are an advantage. * Experience in customer service or support roles is preferred. * Strong communication and problem-solving skills. * Ability to multitask and work effectively in a fast-paced environment. * Familiarity with customer support software is a plus. * Positive attitude, willingness to learn, and team spirit. * Attention to detail and excellent organizational skills. **Benefits** 1. Competitive Monthly Salary 2. Relocation Package 3. Fully Paid Training 4. Health Insurance 5. And Much More...

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