Mercier Consultancy Group
Consumer Services
NorwegianSpeakingCustomerSupportJobs-WorkAndLiveInSofia
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Norwegian Speaking Customer Support Jobs - Work And Live In Sofia at Mercier Consultancy Group. Provide customer support. Assist clients with questions”
What You'll Achieve.
Improve customer satisfaction; Improve service quality
Industry & Context.
Troubleshoot problems; Resolve customer complaints
What They're Looking For.
Must Have
Fluency in Norwegian, English language skills
Nice to Have
Experience in customer service, Familiarity with customer support software
What You'll Do.
Provide customer support
Assist clients with questions
Resolve customer complaints
Troubleshoot problems efficiently
Document customer interactions
Track customer interactions
Collaborate with team members
Improve customer satisfaction
Improve service quality
Stay updated on product knowledge
Stay updated on company policies
How You'll Work.
Team & Collaboration
Collaborate with team members
Full Job Description
Mercier Consultancy is excited to offer Norwegian Speaking Customer Support Jobs in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for motivated and customer-focused individuals fluent in Norwegian to join our team. As a Customer Support Representative, you will be responsible for providing excellent service to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and effectively. ### Key Responsibilities * Provide high-quality customer support to Norwegian-speaking customers via phone, email, and chat. * Assist clients with questions about products, services, and account issues. * Resolve customer complaints and troubleshoot problems efficiently. * Document and track customer interactions accurately. * Collaborate with team members to improve customer satisfaction and service quality. * Stay updated on product knowledge and company policies. **Requirements** * Fluency in Norwegian (written and spoken); English language skills are an advantage. * Experience in customer service or support roles is preferred. * Strong communication and problem-solving skills. * Ability to multitask and work effectively in a fast-paced environment. * Familiarity with customer support software is a plus. * Positive attitude, willingness to learn, and team spirit. * Attention to detail and excellent organizational skills. **Benefits** 1. Competitive Monthly Salary 2. Relocation Package 3. Fully Paid Training 4. Health Insurance 5. And Much More...
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