{ "count" : 21060, "data" : [ { "id" : "6a2ca13b74d8ee00a09a4ced", "title" : "Expert - Block & Test Fits", "company" : "Build", "industry" : "Domain", "salary" : { "min" : 50.0, "max" : 200.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T22:05:48.484", "fingerprint" : "21bb89b53a03027819ebcfe8e3a9bf81b8a45d31312278d7bf4ddcf545df6c7e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/build/1af04109-33d6-4098-832b-f47dfb06e010/application", "externalId" : "1af04109-33d6-4098-832b-f47dfb06e010", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "CONTRACT", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AutoCAD, Revit, Rhino", "professionalSkills" : [ "Development feasibility", "Scheme viability", "Massing calculations", "Site coverage", "Parking calculations", "Servicing calculations", "Planning constraints analysis" ], "hardSkillsList" : [ "GFA calculations" ], "hardSkills" : [ { "name" : "GFA calculations", "level" : "intermediate" } ], "majorSkills" : "Block fits, Test fits, Development feasibility", "majorSkillsList" : [ "Block fits", "Test fits", "Development feasibility" ], "coreResponsibilities" : "Execute test fits, Review AI-generated block fits, Validate AI-generated test fits, Apply practitioner judgment, Identify incorrect AI outputs, Identify incomplete AI outputs, Identify inconsistent AI outputs, Collaborate with engineering teams, Collaborate with domain teams, Produce written assessments, Produce feasibility notes, Produce scheme commentary, Articulate 'correct' looks like", "teamCollaboration" : "Build's engineering teams; Build's domain teams", "domainKnowledge" : "Planning policy; Development constraints; Built world workflows; Agentic AI stack", "domainList" : [ "planning-policy", "development-constraints", "built-world-workflows", "agentic-ai-stack" ], "domainSpecificKnowledge" : [ "Planning policy", "Development constraints", "Built world workflows", "Agentic AI stack" ], "toolProficiency" : [ "AutoCAD", "Revit", "Rhino" ], "communicationSkills" : "Written communication", "documentationSkills" : "Written assessments; Feasibility notes; Scheme commentary", "problemSolvingSkills" : "Scheme viability analysis", "qualificationsBasic" : "5+ years producing block fits, 5+ years producing test fits, 5+ years producing development feasibility work, Working knowledge of planning policy, Working knowledge of development constraints, Proficiency in AutoCAD, Proficiency in Revit, Proficiency in Rhino, Proficiency in equivalent tools", "qualificationsPreferred" : "UK markets experience preferred, US markets experience preferred, European cities experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT BUILD Build is creating the agentic AI stack for the built world. We help institutional real estate teams automate complex development and acquisitions workflows so important projects can move from concept to completion faster, with less cost, delay, and operational drag. Our customers include some of the largest built-world institutions: alternative asset investors, developers, infrastructure owners, energy companies, industrial operators, and public-sector partners. Their work shapes the physical world, but the workflows behind it are still slow, fragmented, document-heavy, and dependent on expert coordination. We believe the next generation of built-world software will not just organize work. It will help do the work. Agents will reason across documents, drawings, financial models, market data, approvals, constraints, and expert judgment. Human experts stay in control, but they operate with far more leverage. We are backed by leading investors and operators, including executives from Blackstone and OpenAI, alongside top venture firms. THE ROLE Before a single foundation is poured, someone has to figure out whether the building works at all. Block and test fits are where development feasibility lives or dies: where GFA, massing, setbacks, parking ratios, loading, and planning constraints either stack up into a viable scheme or they don't. Build automates this process for institutional developers and investors. Our agents run block fits at speed across multiple sites, configurations, and planning scenarios. The domain expert makes sure the outputs are right, and that the judgment behind them is sound. \"The AI does the work. The domain expert makes it right.\" This role is for someone who has spent years producing and reviewing block and test fits in a real development, planning, or design context. You know what a viable scheme looks like before you've finished drawing it. You understand the planning constraints that kill deals and the design moves that save them. You'll review, validate, and steer AI-generated feasibility work across live client engagements, and help define what good judgment looks like in practice. WHAT YOU'LL DO - Execute test fits at 10x the speed using Build's internal tooling - Review and validate AI-generated block fits and test fit outputs for accuracy, feasibility, and planning compliance - Apply practitioner judgment to massing, GFA calculations, site coverage, setbacks, parking, servicing, and planning constraints - Identify where AI outputs are incorrect, incomplete, or inconsistent with local planning policy or development norms - Collaborate with Build's engineering and domain teams to improve workflow accuracy and output quality over time - Produce written assessments, feasibility notes, and scheme commentary where needed - Help articulate what 'correct' looks like: the assumptions, constraints, and judgment calls that determine whether a scheme is viable WHAT WE'RE LOOKING FOR - 5+ years producing block fits, test fits, or development feasibility work at an architect's practice, developer, planning consultancy, or real estate advisory firm - Strong working knowledge of planning policy and development constraints in one or more major markets (UK, US, or European cities preferred) - Proficiency in the tools used to produce and review block fits: AutoCAD, Revit, Rhino, or equivalent - The ability to explain why a scheme works or doesn't, not just produce it - Clear, direct written communication. Our workflows are asynchronous and our clients move fast. - Comfort working with AI-generated outputs and improving them, not just reviewing from a distance - Preference for flexible, contract-based engagements over traditional employment HOW IT WORKS - Fully remote, contract-based - Engagements vary in scope and duration: some short-term, some ongoing retainers - Hourly rate: $75-$200 depending on experience and scope. Exceptional expertise goes higher. - Ongoing collaborations structured as monthly retainers where volume justifies it - Assessment: CV review and a paid work sample if there's a fit", "summaryDescription" : "Expert - Block & Test Fits at Build. Skills: Block fits, Test fits, Development feasibility. Execute test fits. Review AI-generated block fits", "createdAt" : "2026-06-14T18:20:24.732", "lastUpdated" : "2026-06-15T22:05:48.484", "ingestTimestamp" : "2026-06-14T18:20:24.732", "mongoId" : "6a2ca13b74d8ee00a09a4ced", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 200, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "GFA calculations", "Block fits", "Test fits", "Development feasibility", "Scheme viability", "Massing calculations", "Site coverage", "Parking calculations", "Servicing calculations", "Planning constraints analysis", "Planning policy", "Development constraints", "Built world workflows", "Agentic AI stack", "AutoCAD", "Revit", "Rhino" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f7374d8ee00a08ec141", "title" : "Block Clerk - Part Time", "company" : "ADESA", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an entry-level Block Clerk in Manville, United States, with adjustments for part-time employment." }, "location" : "Manville, New Jersey, United States", "locations" : [ "Manville", "New Jersey", "United States" ], "timestamp" : "2026-06-15T02:29:59.293", "fingerprint" : "0f834d3a445c578194d20b0b5a3fa21cf99e9a6ae567e2c7afe70ee947da62e1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://carvana.com/careers/apply?company=adesa&&gh_jid=7996789", "externalId" : "7996789", "structuredLocations" : [ { "city" : "Manville", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.5410075,-74.5875422" } ], "locationText" : "Manville, New Jersey, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Customer service", "Data entry" ], "hardSkillsList" : [ "Typing skills" ], "hardSkills" : [ { "name" : "Typing skills", "level" : "intermediate" } ], "majorSkills" : "Data entry, Customer service", "majorSkillsList" : [ "Data entry", "Customer service" ], "coreResponsibilities" : "Enter sale information, Transfer information into computer system, Document corrections on form, Follow company policies and procedures, Follow state or federal laws, Provide excellent customer service, Greet others, Resolve customer complaints, Advise Management of serious complaints, Review pre-populated AMS data, Enter missing or modified announcements, Enter sale data into LiveBlock system, Listen closely to Auctioneer, Watch monitors for internet bids, Rapidly enter incoming bids, Ensure accurate recording of sale price, Ensure accurate recording of bidder numbers, Turn corrections into Manager, Maintain flow of communication with auctioneer, Maintain flow of communication with dealer representative, Attend informational meetings, Monitor working area conditions, Monitor equipment, Advise Facilities of breakdown needs, Advise Facilities of maintenance needs, Respond to employee accidents, Respond to customer accidents, Respond to employee injuries, Respond to customer injuries, Respond to property loss, Respond to property damage, Report all incidents to Manager, Practice and promote company Core Values", "teamCollaboration" : "Communication with auctioneer; Communication with dealer representative", "toolProficiency" : [ "LiveBlock system" ], "documentationSkills" : "Document corrections", "continuousLearning" : "Keep abreast of updates", "problemSolvingSkills" : "Resolve customer complaints", "specialRequirements" : "Light to Medium Physical Work, Inside and outside environmental conditions, Pass background check", "qualificationsBasic" : "1 year clerical experience, Basic computer skills, Data entry skills, Accurate typing skills, Ability to multitask, Read, write, speak, and understand English", "qualificationsPreferred" : "High School Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Part Time On Thursdays 4 hours About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Job Summary: Reporting to the General Manager or designated manager, the block clerk enters sale information for in-lane and/or on-line LiveBlock transactions (including price, bid badge number, if-bids, and announcements) ensuring efficient and accurate information is transferred into the appropriate computer system. Corrections to be documented on the appropriate form when an error is made. Must know, practice, and ensure company policies and procedures and state or federal laws are always followed. Responsibilities and Duties include but are not limited to the following: Provide excellent customer service: Make sure customers receive prompt, efficient and courteous attention for all for all contacts and transactions. Maintain a professional appearance, orderly work environment and friendly disposition by greeting others. Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences. Record the sale: Review pre-populated AMS data. Enter any missing or modified announcements the dealer or auctioneer announce as requested. Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids. Ensure accurate recording of the sale price and bidder numbers are entered. Document any corrections on the appropriate form when an error is made and turn into Manager. Other: Maintain a good flow of communication with the auctioneer and dealer representative. Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies, or procedures. Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety. Advise Facilities of all breakdown and maintenance needs immediately. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incident to the Manager. Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun. Block Clerk Qualifications: High School Diploma or GED preferred. One (1) year of clerical experience with basic computer skills and date entry skills required. Accurate typing skills and ability to multitask. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent – standing, watching, touching, listening, walking, talking Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.", "summaryDescription" : "Block Clerk - Part Time at ADESA. Skills: Data entry, Customer service. Enter sale information. Transfer information into computer system", "postedDate" : "2026-06-12T22:26:34.990", "createdAt" : "2026-06-12T22:26:34.990", "lastUpdated" : "2026-06-15T02:29:59.293", "ingestTimestamp" : "2026-06-12T22:26:34.990", "mongoId" : "6a2c5f7374d8ee00a08ec141", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 26000, "salaryAnnualMax" : 34000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Typing skills", "Data entry", "Customer service", "LiveBlock system" ], "skillCount" : 4, "jobCategory" : "other", "jobSubcategory" : "auction", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2ca3b474d8ee00a09acf8f", "title" : "Block Clerk - Part Time on Wednesdays only", "company" : "Carvana", "salary" : { "min" : 17.0, "max" : 17.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Flint, Michigan, United States", "locations" : [ "Flint", "Michigan", "United States" ], "timestamp" : "2026-06-15T22:32:50.211", "fingerprint" : "eb9386d9a921619a4124cc6f370588ab05642bf372e77b8bd625f7fe5cf94e24", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.carvana.com/careers/apply?gh_jid=8002919", "externalId" : "8002919", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Flint", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0161693,-83.6900211" } ], "locationText" : "Flint, Michigan, United States", "employmentType" : "PART_TIME", "coreResponsibilities" : "Sort and organize incoming mail, Process outgoing mail, Prepare mail for pickup, Maintain mailroom organization, Operate mail processing equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Pay Range: $17-$17.50 hourly Part Time on Wednesdays from 7:30am to 5:00pm About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Job Summary: Reporting to the General Manager or designated manager, the block clerk enters sale information for in-lane and/or on-line LiveBlock transactions (including price, bid badge number, if-bids, and announcements) ensuring efficient and accurate information is transferred into the appropriate computer system. Corrections to be documented on the appropriate form when an error is made. Must know, practice, and ensure company policies and procedures and state or federal laws are always followed. Responsibilities and Duties include but are not limited to the following: Provide excellent customer service: Make sure customers receive prompt, efficient and courteous attention for all for all contacts and transactions. Maintain a professional appearance, orderly work environment and friendly disposition by greeting others. Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences. Record the sale: Review pre-populated AMS data. Enter any missing or modified announcements the dealer or auctioneer announce as requested. Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids. Ensure accurate recording of the sale price and bidder numbers are entered. Document any corrections on the appropriate form when an error is made and turn into Manager. Other: Maintain a good flow of communication with the auctioneer and dealer representative. Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies, or procedures. Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety. Advise Facilities of all breakdown and maintenance needs immediately. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incident to the Manager. Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun. Block Clerk Qualifications: High School Diploma or GED preferred. One (1) year of clerical experience with basic computer skills and data entry skills required. Accurate typing skills and ability to multitask. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent – standing, watching, touching, listening, walking, talking Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.", "summaryDescription" : "Block Clerk - Part Time on Wednesdays only at Carvana. Sort and organize incoming mail. Process outgoing mail", "postedDate" : "2026-06-14T21:36:36.140", "createdAt" : "2026-06-14T21:36:36.140", "lastUpdated" : "2026-06-15T22:32:50.211", "ingestTimestamp" : "2026-06-14T21:36:36.140", "mongoId" : "6a2ca3b474d8ee00a09acf8f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35360, "salaryAnnualMax" : 35360, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305119f292fd229cefa078", "title" : "Quality Specialist Complaints", "industry" : "Support", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Quality Specialist in the Pharma industry in India, adjusted for remote work and a mid-seniority level." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T12:16:53.334", "fingerprint" : "c24167c2754d1a75d96c84850046ea8e8654c729f0fd48e469fa047466bfc299", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/09c4f1cc-0e31-40ab-849a-c5b4974bb02f/apply", "externalId" : "09c4f1cc-0e31-40ab-849a-c5b4974bb02f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "remote" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "QMS", "professionalSkills" : [ "Quality management", "Regulatory compliance", "Incident investigation" ], "hardSkillsList" : [ "Documentation systems" ], "hardSkills" : [ { "name" : "Documentation systems", "level" : "intermediate" } ], "majorSkills" : "Quality assurance, Complaint handling, Regulatory affairs", "majorSkillsList" : [ "Quality assurance", "Complaint handling", "Regulatory affairs" ], "coreResponsibilities" : "Develop quality plans, Implement quality programs, Maintain quality programs, Coordinate regulatory inspections, Support regulatory inspections, Ensure compliance with regulations, Monitor quality standards, Ensure implementation of QMS, Record reported cases, Assess reported cases, Document reported cases, Handle product complaints, Handle quality incidents", "teamCollaboration" : "Cross-functional teams; International teams; Customer Service; Key Account Managers; Medical Information", "domainKnowledge" : "Pharmaceutical quality; Drug-related risks; Pharmaceutical quality defects; GMP; GDP", "domainList" : [ "pharmaceutical-quality", "drug-related-risks", "pharmaceutical-quality-defects", "gmp", "gdp" ], "domainSpecificKnowledge" : [ "Pharmaceutical quality", "Drug-related risks", "Pharmaceutical quality defects", "GMP", "GDP" ], "toolProficiency" : [ "QMS" ], "communicationSkills" : "Excellent communication", "documentationSkills" : "Document reported cases", "continuousLearning" : "Professional development; Training opportunities; International quality frameworks; International regulatory frameworks", "problemSolvingSkills" : "Problem-solving abilities; Analytical mindset", "qualificationsBasic" : "Degree in Pharmacy, Life Sciences, Chemistry, or related scientific discipline, Experience in Quality Assurance, Quality Control, or Pharmacovigilance within pharmaceutical industry, Understanding of GMP, GDP, and regulatory compliance frameworks, Experience in handling product complaints and quality incident investigations", "qualificationsPreferred" : "Experience in regulatory inspections related to manufacturing and wholesale distribution licenses", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Develop, implement, and maintain quality plans and programs in alignment with internal and regulatory requirements Coordinate and support regulatory inspections related to manufacturing and wholesale distribution licenses Ensure compliance with applicable regulations in close collaboration with the Regulatory Affairs Manager Monitor Group quality standards and ensure effective implementation within the local Quality Management System (QMS) Record, assess, and document reported cases of drug-related risks or suspected pharmaceutical quality defects Act as a key point of contact for complaint handling in collaboration with Customer Service, Key Account Managers, Medical Information, and other internal stakeholders Requirements: Degree in Pharmacy, Life Sciences, Chemistry, or a related scientific discipline Experience in Quality Assurance, Quality Control, or Pharmacovigilance within the pharmaceutical industry Strong understanding of GMP, GDP, and regulatory compliance frameworks Experience in handling product complaints and quality incident investigations Excellent communication skills with the ability to work across cross-functional and international teams Strong analytical mindset, attention to detail, and problem-solving abilities Proficiency in documentation systems and Quality Management Systems (QMS) Benefits: Competitive compensation package aligned with industry standards Health and wellness benefits including medical coverage Opportunities for professional development and training Exposure to international quality and regulatory frameworks Collaborative and cross-functional working environment Potential flexibility in working arrangements depending on role requirements ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Quality Specialist Complaints. Skills: Quality assurance, Complaint handling, Regulatory affairs. Develop quality plans. Implement quality programs", "postedDate" : "2026-06-15T06:09:49.140", "createdAt" : "2026-06-15T06:09:49.140", "lastUpdated" : "2026-06-16T12:16:53.334", "ingestTimestamp" : "2026-06-16T03:22:21.597", "mongoId" : "6a305119f292fd229cefa078", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation systems", "Quality assurance", "Complaint handling", "Regulatory affairs", "Quality management", "Regulatory compliance", "Incident investigation", "Pharmaceutical quality", "Drug-related risks", "Pharmaceutical quality defects", "GMP", "GDP", "QMS" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306118f292fd229cf95239", "title" : "Lead Associate Quality Complaints", "company" : "Dr Reddy's Laboratories Limited", "industry" : "Pharmaceuticals", "salary" : { "min" : 1200000.0, "max" : 1800000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead Associate Quality Complaints in the Pharma industry in Hyderabad, India, adjusted for seniority and company size." }, "location" : "Hyderabad, TS, IN", "locations" : [ "Hyderabad", "TS", "IN" ], "timestamp" : "2026-06-16T09:11:37.657", "fingerprint" : "528c199bdf959a89abfe4705ccc957cdffb372df4d82e77efd8739d3422cc177", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/DrReddysLaboratoriesLimited/744000132270479-lead-associate-quality-complaints", "externalId" : "744000132270479", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Manage quality complaints, Ensure compliance with regulations, Lead investigations into complaints, Implement corrective actions, Prepare regulatory reports, Collaborate with cross-functional teams, Maintain complaint handling system, Train staff on complaint procedures", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Quality management systems; Regulatory compliance; Pharmaceutical industry", "domainList" : [ "quality-management-systems", "regulatory-compliance", "pharmaceutical-industry" ], "domainSpecificKnowledge" : [ "Quality management systems", "Regulatory compliance", "Pharmaceutical industry" ], "communicationSkills" : "Regulatory reporting", "documentationSkills" : "Complaint documentation", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Ensure timely complaint resolution; Maintain compliance with regulations; Reduce complaint recurrence", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. North America business group seeks to hire Lead Associate Quality Complaints, based in Hyderabad office, the incumbent will play a pivotal role in maintaining and enhancing the quality complaints system. This individual will be responsible for handling and processing complaints to ensure that our products meet regulatory requirements and exceed customer expectations. Responsibility: * Analyzing the final investigation received from the respective manufacturing and packaging units to ensure accuracy and completeness * To assist in appropriately handling the initial receipt of technical complaints and triaging the respective partner * Handle & Process complaint samples efficiently and accurately * Assess the CAPA effectiveness and provide recommendations for the manufacturing and packaging sites to ensure that all corrective and preventive actions are effectively preventing the recurrence of identified issues * Identification of critical complaints that have the potential to cause Field Alerts or recalls * Creation of metric reporting to track complaint volume, trends and critical issues in order to update management on the market complaint issues * Monitor and assist with assigning complaints, updating the complaints database, tracking complaint investigation status, assisting in the completion of failure investigations, obtaining signatures, generation of responses to customers * Oversee the effective and timely review of incoming product complaints and Investigations to ensure that all pertinent technical observations are accurately captured with respect to the product complaint reporting processes * Suggest strategies to improve complaint processing cycle time, customer complaint processing, investigations and/or customer response processes * Interfaces with the Pharmacovigilance personnel and MICC to ensure that all complaints are evaluated to determine if the event should be reported as an MDR or ADE * Interfaces with MICC to ensure that all complaints are evaluated to determine if the event should be reported as an MDR or ADE * Ongoing support of complaint system (changes to processes, and qualification where applicable). ## Qualifications Bachelors. B.S. or M.S. in life sciences is preferred; chemistry, biology, or Pharmacy etc. · A minimum of 5 years’ experience in a GMP setting of the pharmaceutical or medical device industry, particularly in complaints management · Understanding and familiarity with GMP regulations, including 21 CFR 210 and 211, ICH guidelines, DSCSA, and FDA guidance documents ## Additional Information Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/", "summaryDescription" : "Lead Associate Quality Complaints at Dr Reddy's Laboratories Limited. Manage quality complaints. Ensure compliance with regulations", "postedDate" : "2026-06-15T19:09:59.000", "createdAt" : "2026-06-15T23:57:22.127", "lastUpdated" : "2026-06-16T09:11:37.657", "ingestTimestamp" : "2026-06-15T23:57:22.127", "mongoId" : "6a306118f292fd229cf95239", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Quality management systems", "Regulatory compliance", "Pharmaceutical industry" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3067bff292fd229cfc1316", "title" : "Lead Associate Quality Complaints", "company" : "Dr Reddy's Laboratories Limited", "industry" : "Pharmaceuticals", "salary" : { "min" : 1200000.0, "max" : 1800000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Associate Quality Complaints in Hyderabad, India, adjusted for the pharmaceutical industry and company size." }, "location" : "Hyderabad, TS, IN", "locations" : [ "Hyderabad", "TS", "IN" ], "timestamp" : "2026-06-16T08:34:08.927", "fingerprint" : "4bfc5c5172d51065295dbb76910a994f240b7faee17c4c48ffec01817039e689", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/DrReddysLaboratoriesLimited/744000132270479-lead-associate-quality-complaints", "externalId" : "744000132270479", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Manage quality complaints, Ensure compliance with regulations, Analyze complaint data, Identify trends and root causes, Implement corrective actions, Collaborate with cross-functional teams, Prepare reports on complaint status, Maintain complaint handling system", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Quality management systems; Regulatory compliance; Pharmaceutical industry", "domainList" : [ "quality-management-systems", "regulatory-compliance", "pharmaceutical-industry" ], "domainSpecificKnowledge" : [ "Quality management systems", "Regulatory compliance", "Pharmaceutical industry" ], "communicationSkills" : "Report preparation", "documentationSkills" : "Complaint documentation", "problemSolvingSkills" : "Root cause analysis", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. North America business group seeks to hire Lead Associate Quality Complaints, based in Hyderabad office, the incumbent will play a pivotal role in maintaining and enhancing the quality complaints system. This individual will be responsible for handling and processing complaints to ensure that our products meet regulatory requirements and exceed customer expectations. Responsibility: * Analyzing the final investigation received from the respective manufacturing and packaging units to ensure accuracy and completeness * To assist in appropriately handling the initial receipt of technical complaints and triaging the respective partner * Handle & Process complaint samples efficiently and accurately * Assess the CAPA effectiveness and provide recommendations for the manufacturing and packaging sites to ensure that all corrective and preventive actions are effectively preventing the recurrence of identified issues * Identification of critical complaints that have the potential to cause Field Alerts or recalls * Creation of metric reporting to track complaint volume, trends and critical issues in order to update management on the market complaint issues * Monitor and assist with assigning complaints, updating the complaints database, tracking complaint investigation status, assisting in the completion of failure investigations, obtaining signatures, generation of responses to customers * Oversee the effective and timely review of incoming product complaints and Investigations to ensure that all pertinent technical observations are accurately captured with respect to the product complaint reporting processes * Suggest strategies to improve complaint processing cycle time, customer complaint processing, investigations and/or customer response processes * Interfaces with the Pharmacovigilance personnel and MICC to ensure that all complaints are evaluated to determine if the event should be reported as an MDR or ADE * Interfaces with MICC to ensure that all complaints are evaluated to determine if the event should be reported as an MDR or ADE * Ongoing support of complaint system (changes to processes, and qualification where applicable). ## Qualifications Bachelors. B.S. or M.S. in life sciences is preferred; chemistry, biology, or Pharmacy etc. · A minimum of 5 years’ experience in a GMP setting of the pharmaceutical or medical device industry, particularly in complaints management · Understanding and familiarity with GMP regulations, including 21 CFR 210 and 211, ICH guidelines, DSCSA, and FDA guidance documents ## Additional Information Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/", "summaryDescription" : "Lead Associate Quality Complaints at Dr Reddy's Laboratories Limited. Manage quality complaints. Ensure compliance with regulations", "postedDate" : "2026-06-15T19:09:59.000", "createdAt" : "2026-06-15T23:55:24.509", "lastUpdated" : "2026-06-16T08:34:08.927", "ingestTimestamp" : "2026-06-15T23:55:24.509", "mongoId" : "6a3067bff292fd229cfc1316", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Quality management systems", "Regulatory compliance", "Pharmaceutical industry" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a471e74d8ee00a05d8125", "title" : "Complaint Experince Management Sr. Specialist (TW Complaint Experience Management)", "company" : "Coupang", "salary" : { "min" : 1100000.0, "max" : 1600000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Complaint Experience Management Specialist in Taipei, Taiwan, adjusted for the e-commerce industry and Coupang's company size." }, "location" : "Taipei, Taiwan", "locations" : [ "Taipei", "Taiwan" ], "timestamp" : "2026-06-14T20:02:24.189", "fingerprint" : "072a716503acdceffa153e52b06ab2605ce6f49229f6b86a638ca1baa3ee32ba", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.coupang.jobs/en/jobs/?gh_jid=7893151", "externalId" : "7893151", "structuredLocations" : [ { "city" : "Taipei", "country" : "Taiwan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.0375198,121.5636796" } ], "locationText" : "Taipei, Taiwan", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Customer experience management", "Customer service", "Customer success", "Customer journey mapping", "CX measurement tools" ], "hardSkillsList" : [ "Data analysis", "Problem solving" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Problem solving", "level" : "intermediate" } ], "majorSkills" : "Complaint experience management, Customer experience strategy, Incident response", "majorSkillsList" : [ "Complaint experience management", "Customer experience strategy", "Incident response" ], "coreResponsibilities" : "Lead and execute company-wide complaint and escalation experience, Improve customer satisfaction, loyalty, and brand trust, Analyze and monitor customer experience metrics, Identify trends, risks, and improvement opportunities, Represent Coupang in consumer protection meetings, Manage responses to external customer disputes and complaints, Act as a core member of cross-functional incident, Ensure timely resolution and minimize customer impact, Consolidate customer feedback and behavioral data, Propose clear and actionable improvement plans, Partner closely with Customer Service, Product, Legal, Compliance,, Embed a customer-centric culture, Build and maintain CX dashboards, Provide insights and early warnings to leadership", "teamCollaboration" : "Cross-functional teams; Customer Service; Product; Legal; Compliance", "domainKnowledge" : "Consumer protection; E-commerce; Logistics", "domainList" : [ "consumer-protection", "e-commerce", "logistics" ], "domainSpecificKnowledge" : [ "Consumer protection", "E-commerce", "Logistics" ], "problemSolvingSkills" : "Data analysis; Problem solving; Root cause analysis", "outcomesObjectives" : "Improve customer satisfaction; Improve customer loyalty; Improve brand trust", "qualificationsBasic" : "Bachelor's degree in business, marketing, or a related field, 5+ years of experience in customer experience management, customer service, or customer success, Understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT, Ability to independently analyze data and translate insights into actionable recommendations, Communication and cross-functional collaboration skills", "qualificationsPreferred" : "Master's degree in a related field, Experience handling complex complaints, escalations, or consumer protection cases, Experience working in e-commerce, logistics, or high-growth environments, Working proficiency in English", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Company Introduction Coupang 正在重新構想購物體驗，目標是讓每位顧客從打開 Coupang App 的那一刻起，到訂單送達家門為止的每個環節都感到驚喜。我們在台灣提供的服務包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務；以及「火箭跨境」，為來自韓國、美國等地的數百萬暢銷商品提供國際速配服務。我們正在尋覓優秀人才，攜手推動 Coupang 在台灣的業務拓展。這是一個難得的機會，能親身參與 Coupang 的高速成長，打造一個讓顧客忍不住讚嘆：「沒有 Coupang，我該怎麼生活？」的世界。 Role Overview（職務概覽）身為資深顧客申訴體驗管理（CEM）專員，您將主導並推動 Coupang 台灣的申訴與升級體驗策略。此職位將負責處理高複雜度顧客申訴、消費者保護案件與重大事件應對，並透過跨部門合作找出系統性問題，優化顧客體驗指標，持續強化顧客對 Coupang 品牌的信任。 What You Will Do（工作內容）規劃並執行全公司層級的申訴與顧客體驗策略，提升顧客滿意度、忠誠度與品牌信任分析與追蹤顧客體驗指標（如 NPS、CSAT、DSAT），洞察趨勢、風險與改善機會代表公司出席消費者保護相關會議，回應並處理對外顧客爭議與申訴案件作為跨部門 incident 應對機制的核心成員，確保問題即時處理並降低對顧客的影響彙整顧客回饋與行為數據，提出具體且可執行的改善方案與客服、產品、法務、合規等團隊密切合作，深化以顧客為中心的工作模式建立並維護 CX 儀表板與週／月報，定期向管理階層提供決策洞察與預警資訊 Basic Qualifications（基本條件）商業、行銷或相關領域之學士學位五年以上顧客體驗管理、顧客服務或顧客成功相關經驗熟悉顧客旅程設計、痛點分析及 CX 指標工具（如 NPS、CSAT、DSAT）具備獨立數據分析與問題解決能力，能提出具體改善建議具備良好的溝通能力與跨部門協作能力 Preferred Qualifications（加分條件）相關領域之碩士學位具備高複雜度申訴、升級案件或消費者保護案件處理經驗具備電商、物流或快速成長型組織的工作經驗中文流利，具備英文書寫與溝通能力者佳招募流程（Recruitment Process）履歷審查 – 電話面試 – 現場面試（或線上面對面面試）– 錄取通知實際招募流程可能依各職缺性質而有所不同，亦可能因時程安排或其他因素進行調整。面試時程與結果將透過應徵者於申請階段所提供的電子郵件信箱通知。注意事項（Details to Consider）若所有職缺於截止日前皆已招募完成，本職缺公告可能提前關閉。若應徵者於申請或招募過程中提供不實資訊，Coupang 有權撤回錄取通知。依法享有就業保護資格者（如退伍軍人、身心障礙者等），將依相關法令獲得優先考量。 Company Introduction  Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview As a Senior Complaint Experience Management (CEM) Specialist, you will own and drive Coupang Taiwan’s complaint and escalation experience strategy. You will take a leading role in managing complex customer complaints, consumer protection cases, and incident responses, while partnering closely with cross-functional teams to identify systemic issues, improve customer experience metrics, and build long-term customer trust. What You Will Do Lead and execute company-wide complaint and escalation experience strategies to improve customer satisfaction, loyalty, and brand trust Analyze and monitor customer experience metrics including NPS, CSAT, and DSAT to identify trends, risks, and improvement opportunities Represent Coupang in consumer protection meetings and manage responses to external customer disputes and complaints Act as a core member of cross-functional incident response initiatives to ensure timely resolution and minimize customer impact Consolidate customer feedback and behavioral data to propose clear and actionable improvement plans Partner closely with Customer Service, Product, Legal, Compliance, and other stakeholders to embed a customer-centric culture Build and maintain CX dashboards and weekly or monthly reports to provide insights and early warnings to leadership Basic Qualifications Bachelor’s degree in business, marketing, or a related field 5+ years of experience in customer experience management, customer service, or customer success Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT Ability to independently analyze data and translate insights into actionable recommendations Strong communication and cross-functional collaboration skills Preferred Qualifications Master’s degree in a related field Experience handling complex complaints, escalations, or consumer protection cases Experience working in e-commerce, logistics, or high-growth environments Proficiency in written and spoken Mandarin with working proficiency in English Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.", "summaryDescription" : "Complaint Experince Management Sr. Specialist (TW Complaint Experience Management) at Coupang. Skills: Complaint experience management, Customer experience strategy, Incident response. Lead and execute company-wide complaint and escalation experience. Improve customer satisfaction, loyalty, and brand trust", "postedDate" : "2026-06-11T19:30:52.534", "createdAt" : "2026-06-11T19:30:52.534", "lastUpdated" : "2026-06-14T20:02:24.189", "ingestTimestamp" : "2026-06-11T19:30:52.534", "mongoId" : "6a2a471e74d8ee00a05d8125", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Problem solving", "Complaint experience management", "Customer experience strategy", "Incident response", "Customer experience management", "Customer service", "Customer success", "Customer journey mapping", "CX measurement tools", "Consumer protection", "E-commerce", "Logistics" ], "skillCount" : 13, "jobCategory" : "customer-service", "jobSubcategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a498274d8ee00a05e5740", "title" : "Block Clerk - Part Time", "company" : "Carvana", "industry" : "Automotive", "salary" : { "min" : 28000.0, "max" : 36000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an entry-level Block Clerk in Manville, United States, adjusted for part-time employment." }, "location" : "Manville, New Jersey, United States", "locations" : [ "Manville", "New Jersey", "United States" ], "timestamp" : "2026-06-14T00:10:16.359", "fingerprint" : "3ce206c5bcee0b45ed6670808a7c713dd40be14de9c4f9dab22fed7526f5c3ae", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.carvana.com/careers/apply?gh_jid=7996808", "externalId" : "7996808", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manville", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.5410075,-74.5875422" } ], "locationText" : "Manville, New Jersey, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Data entry" ], "hardSkillsList" : [ "Typing skills" ], "hardSkills" : [ { "name" : "Typing skills", "level" : "intermediate" } ], "majorSkills" : "Data entry, Customer service", "majorSkillsList" : [ "Data entry", "Customer service" ], "coreResponsibilities" : "Enter sale information, Document corrections, Follow company policies and procedures, Provide excellent customer service, Resolve customer complaints, Review pre-populated AMS data, Enter missing or modified announcements, Enter sale data into LiveBlock system, Ensure accurate recording of sale price, Ensure accurate recording of bidder numbers, Document corrections on appropriate form, Maintain flow of communication with auctioneer, Maintain flow of communication with dealer representative, Attend informational meetings, Monitor working area conditions, Monitor equipment, Advise Facilities of breakdown needs, Advise Facilities of maintenance needs, Respond to accident procedures, Follow procedures on employee accidents, Follow procedures on customer accidents, Follow procedures on injuries, Follow procedures on loss of property, Follow procedures on damage to property, Report all incidents to Manager, Practice and promote company Core Values", "teamCollaboration" : "Communication with auctioneer; Communication with dealer representative", "domainKnowledge" : "Auto auctions", "domainList" : [ "auto-auctions" ], "domainSpecificKnowledge" : [ "Auto auctions" ], "toolProficiency" : [ "AMS", "LiveBlock" ], "documentationSkills" : "Document corrections", "continuousLearning" : "Informational meetings", "problemSolvingSkills" : "Resolve customer complaints", "specialRequirements" : "Light to Medium Physical Work, Inside and outside environmental conditions, Temperature changes, Outside weather conditions, Elevated ambient noise levels, Minor atmospheric conditions, Fumes, Odors, Dusts", "qualificationsBasic" : "1 year clerical experience, Basic computer skills, Data entry skills, Accurate typing skills, Ability to multitask, Read, write, speak, and understand English", "qualificationsPreferred" : "High School Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Part Time On Thursdays 4 hours About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Job Summary: Reporting to the General Manager or designated manager, the block clerk enters sale information for in-lane and/or on-line LiveBlock transactions (including price, bid badge number, if-bids, and announcements) ensuring efficient and accurate information is transferred into the appropriate computer system. Corrections to be documented on the appropriate form when an error is made. Must know, practice, and ensure company policies and procedures and state or federal laws are always followed. Responsibilities and Duties include but are not limited to the following: Provide excellent customer service: Make sure customers receive prompt, efficient and courteous attention for all for all contacts and transactions. Maintain a professional appearance, orderly work environment and friendly disposition by greeting others. Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences. Record the sale: Review pre-populated AMS data. Enter any missing or modified announcements the dealer or auctioneer announce as requested. Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids. Ensure accurate recording of the sale price and bidder numbers are entered. Document any corrections on the appropriate form when an error is made and turn into Manager. Other: Maintain a good flow of communication with the auctioneer and dealer representative. Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies, or procedures. Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety. Advise Facilities of all breakdown and maintenance needs immediately. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incident to the Manager. Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun. Block Clerk Qualifications: High School Diploma or GED preferred. One (1) year of clerical experience with basic computer skills and date entry skills required. Accurate typing skills and ability to multitask. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent – standing, watching, touching, listening, walking, talking Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.", "summaryDescription" : "Block Clerk - Part Time at Carvana. Skills: Data entry, Customer service. Enter sale information. Document corrections", "postedDate" : "2026-06-11T18:38:10.975", "createdAt" : "2026-06-11T18:38:10.975", "lastUpdated" : "2026-06-14T00:10:16.359", "ingestTimestamp" : "2026-06-11T18:38:10.975", "mongoId" : "6a2a498274d8ee00a05e5740", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 28000, "salaryAnnualMax" : 36000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Typing skills", "Data entry", "Customer service", "Auto auctions", "AMS", "LiveBlock" ], "skillCount" : 6, "jobCategory" : "other", "jobSubcategory" : "auction", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive" }, { "id" : "694ae6ce70f0b99d589b27fc", "title" : "Regulatory Complaints Associate", "company" : "Hyundai Capital America", "industry" : "Banking", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Regulatory Complaints Associate in Irvine, United States, adjusted for the Financial Services industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-16T05:29:45.452", "fingerprint" : "3035ccd28190e3758a69a0e4fe5f0509d96ea47fc2283f34be3e5b2165b00cdf", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=105943", "externalId" : "105943", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "professionalSkills" : [ "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Regulatory requirements" ], "hardSkills" : [ { "name" : "Regulatory requirements", "level" : "intermediate" } ], "majorSkills" : "Regulatory requirements, Risk management, Legal analysis, Compliance oversight", "majorSkillsList" : [ "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight" ], "coreResponsibilities" : "Oversee regulatory compliance, Manage legal risks, Analyze regulatory requirements, Ensure compliance oversight", "domainKnowledge" : "Regulatory compliance; Risk management; Legal analysis", "domainList" : [ "regulatory-compliance", "risk-management", "legal-analysis" ], "domainSpecificKnowledge" : [ "Regulatory compliance", "Risk management", "Legal analysis" ], "remoteFriendly" : false, "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Regulatory Complaints Associate is responsible on a daily basis for drafting comprehensive responses to customer complaints submitted through HCA’s regulators in accordance with the applicable statutory timeline. What You Will Do 1. Regulatory Complaint Daily Activity · Draft and review other responses to complaints received through the Consumer Financial Protection Bureau (CFPB) and state regulators, including working with HCA’s CARE Team to obtain research, validation of research, preparation, and submission of responses. · Monitor the State Examination System complaint portal on a daily basis to obtain and respond accurately, thoroughly and timely to regulator complaints. · Identify potential regulatory risks while responding to complaints · Formulate recommendations and escalate internally, as needed. · Serve as a point of contact for state regulators regarding complaints, working directly with state regulators to respond to complaints and resolve escalated regulatory complaint issues. · Document accounts and include all relevant information and documents. 2. Complaint Analysis and Review · Assist in analyzing regulatory complaint data, including completing reviews of internal complaints identified as potentially being regulatory in nature, and preparing recaps of regulatory complaints where the driver is HCA Error. · Complete high risk complaint category reviews and provide feedback to the business on any issues or opportunities identified. Develop remediation and training plans to be presented to management for implementation by the business to reduce complaint volume. 3. Reporting · Assist in analyzing regulatory complaint data · Assist in preparing and distributing monthly, quarterly and ad-hoc report summaries related to regulator complaints. What You Will Bring · Minimum 2-4 years related experience in escalated customer complaints. · Experience in the auto finance industry a plus. · Bachelor’s degree or equivalent work experience required. · Strong problem solving and analytical skills to successfully address regulator complaints, perform root cause analysis and identify trends. · Excellent communication skills, written and verbal, with the ability to effectively communicate with all levels in the organization and external state regulator personnel. · Strong attention to detail. · Knowledge of applicable federal regulations and general compliance concepts. · Proficient with Microsoft Office (Word, Excel, PowerPoint) · Demonstrated ability to learn systems and processes. Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Regulatory Complaints Associate at Hyundai Capital America. Skills: Regulatory requirements, Risk management, Legal analysis, Compliance oversight. Oversee regulatory compliance. Manage legal risks", "createdAt" : "2026-06-14T18:52:14.313", "lastUpdated" : "2026-06-16T05:29:45.452", "ingestTimestamp" : "2026-06-14T18:52:14.313", "mongoId" : "694ae6ce70f0b99d589b27fc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight", "Regulatory compliance" ], "skillCount" : 5, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30678df292fd229cfbf1c2", "title" : "Patient Resolution & Complaints Administrator", "company" : "Prenuvo", "industry" : "Healthcare", "salary" : { "min" : 25.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Prenuvo HQ - US", "locations" : [ "Prenuvo HQ - US" ], "timestamp" : "2026-06-16T08:38:48.303", "fingerprint" : "aabe661cff22bfc5904074d3aa461a6193a6e32229ed4fbf0dbaa152f21af503", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://app.careerpuck.com/job-board/prenuvo/job/4706259005?gh_jid=4706259005", "externalId" : "4706259005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "coreResponsibilities" : "Manage patient inquiries, Resolve patient complaints, Ensure patient satisfaction, Facilitate patient value realization, Maintain patient relationships, Drive patient retention", "domainKnowledge" : "Patient resolution; Complaint management", "domainList" : [ "patient-resolution", "complaint-management" ], "domainSpecificKnowledge" : [ "Patient resolution", "Complaint management" ], "remoteFriendly" : true, "rawDescription" : "About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again\". We are looking for a highly empathetic, organized, and process-driven Patient Resolution you want to help fix the system that caused the issue. Nice to Have Background working in a healthcare, medical imaging, or health-tech environment. Familiarity with \"Just Culture\" principles or healthcare compliance standards. Experience transitioning workflows away from legacy tools (like Jira) into centralized custom platforms. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The hourly rate for this role ranges from $25-$31.25 in local currency, depending upon experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.", "summaryDescription" : "Patient Resolution & Complaints Administrator at Prenuvo. Manage patient inquiries. Resolve patient complaints", "postedDate" : "2026-06-15T23:26:10.616", "createdAt" : "2026-06-15T23:26:10.616", "lastUpdated" : "2026-06-16T08:38:48.303", "ingestTimestamp" : "2026-06-15T23:26:10.616", "mongoId" : "6a30678df292fd229cfbf1c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 64480, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Patient resolution", "Complaint management" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3050dbf292fd229cef6384", "title" : "Compliance Analyst: Licensing & Complaints", "company" : "APCO Holdings", "industry" : "Legal", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Mid-level Compliance Analyst in Norcross, United States within the Financial Services industry, adjusted for company size and specific job responsibilities." }, "location" : "Norcross, GA", "locations" : [ "Norcross, GA", "Ponte Vedra, FL", "Westerville, OH" ], "timestamp" : "2026-06-16T12:46:26.387", "fingerprint" : "309da4b28d4607cb1d5f2238cfd24d809ec273791288b7800d028864dfcafa4e", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/apcoholdings/2d917dd3-ab6d-46ab-84bd-370a5c5f4518/apply", "externalId" : "2d917dd3-ab6d-46ab-84bd-370a5c5f4518", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Norcross", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9412127,-84.2135309" } ], "locationText" : "Norcross, Georgia, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Regulatory compliance", "Licensing management", "Filing coordination", "Complaint response", "Process improvement", "Operational efficiency", "Record maintenance", "Audit support", "Regulatory review", "Knowledge sharing", "Cross-training", "Relationship building" ], "hardSkillsList" : [ "License preparation", "License filing", "Registration management", "DBA filings", "Complaint analysis", "Information collection", "Documentation preparation", "Information gathering", "Trend analysis", "Compliance documentation" ], "softSkillsList" : [ "Judgment" ], "hardSkills" : [ { "name" : "License preparation", "level" : "intermediate" }, { "name" : "License filing", "level" : "intermediate" }, { "name" : "Registration management", "level" : "intermediate" }, { "name" : "DBA filings", "level" : "intermediate" }, { "name" : "Complaint analysis", "level" : "intermediate" }, { "name" : "Information collection", "level" : "intermediate" }, { "name" : "Documentation preparation", "level" : "intermediate" }, { "name" : "Information gathering", "level" : "intermediate" }, { "name" : "Trend analysis", "level" : "intermediate" }, { "name" : "Compliance documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Judgment" } ], "majorSkills" : "Licensing, Regulatory filings, Consumer complaints", "majorSkillsList" : [ "Licensing", "Regulatory filings", "Consumer complaints" ], "coreResponsibilities" : "Prepare corporate licenses, File corporate licenses, Maintain corporate licenses, Prepare registrations, File registrations, Maintain registrations, Prepare certificates of authority, File certificates of authority, Maintain certificates of authority, Prepare regulatory filings, File regulatory filings, Maintain regulatory filings, Manage producer license applications, Manage producer license renewals, Manage provider registrations, Manage DBA filings, Manage Secretary of State filings, Coordinate with regulators, Coordinate with third-party vendors, Secure approvals, Maintain compliance requirements, Monitor filing deadlines, Maintain licensing records, Maintain regulatory obligation records, Track regulatory changes, Communicate regulatory impacts, Collect complaint information, Analyze complaint information, Organize complaint information, Collect regulatory inquiry information, Analyze regulatory inquiry information, Organize regulatory inquiry information, Prepare draft responses, Prepare supporting documentation, Gather information for investigations, Gather information for responses, Track complaint activity, Report complaint activity, Analyze complaint trends, Identify compliance process improvements, Improve compliance documentation, Improve operational efficiency, Support integration efforts, Maintain corporate records, Maintain compliance documentation, Assist with special projects, Assist with audits, Assist with regulatory reviews, Serve as licensing resource, Serve as registration resource, Serve as compliance resource, Provide guidance to analysts, Provide support to analysts, Provide guidance to paralegals, Provide support to paralegals, Assist with training initiatives, Assist with knowledge-sharing initiatives, Cross-train across functions, Build working relationships", "teamCollaboration" : "Work across business units; Partner with regulators; Partner with vendors; Partner with legal professionals; Partner with internal stakeholders; Cross-functional collaboration; Cross-functional teams; Internal stakeholders; External vendors; Business partners", "projectManagementSkills" : [ "Manage multiple projects", "Manage competing priorities" ], "domainKnowledge" : "Vehicle protection products; Finance and insurance; Regulatory requirements; Licensing requirements; Compliance framework; Corporate governance; Insurance industry; Financial services; Automotive F&I", "domainList" : [ "vehicle-protection-products", "finance-and-insurance", "regulatory-requirements", "licensing-requirements", "compliance-framework", "corporate-governance", "insurance-industry", "financial-services", "automotive-f-i" ], "domainSpecificKnowledge" : [ "Vehicle protection products", "Finance and insurance", "Regulatory requirements", "Licensing requirements", "Compliance framework", "Corporate governance", "Insurance industry", "Financial services", "Automotive F&I" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Compliance documentation", "continuousLearning" : "Professional development", "problemSolvingSkills" : "Problem-solving skills; Research complex issues; Develop practical solutions", "qualificationsBasic" : "Bachelor's degree, 6+ years compliance experience, 6+ years legal experience, 6+ years regulatory experience, 6+ years licensing experience, 6+ years business operations experience, Analytical skills, Organizational skills, Problem-solving skills, Excellent written communication skills, Excellent verbal communication skills, Manage multiple projects, Manage competing priorities, Advanced Microsoft Office proficiency", "qualificationsPreferred" : "Regulatory licensing experience, Registration experience, Compliance filings experience, Consumer complaint investigation experience, Consumer complaint response experience, Insurance industry experience, Financial services industry experience, Automotive F&I experience, Acquisition support experience, Integration support experience, Corporate governance support experience, Experience with regulators, Experience with state agencies, Experience with third-party vendors", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. We are seeking a Compliance Analyst, Licensing & Complaints to join our Legal & Regulatory Affairs team. In this role, you will play a critical part in maintaining APCO's regulatory compliance by managing licensing and registration activities, supporting regulatory filings, coordinating consumer complaint responses, and driving process improvements that strengthen our compliance framework. This position offers the opportunity to work across multiple business units while partnering with regulators, external vendors, legal professionals, and internal stakeholders throughout the organization. ## What You'll Do Regulatory Licensing & Filings Prepare, file, and maintain corporate licenses, registrations, certificates of authority, and regulatory filings Manage producer license applications and renewals, provider registrations, DBA filings, and Secretary of State filings Coordinate with regulators and third-party vendors to secure approvals and maintain compliance requirements Monitor filing deadlines and maintain accurate records of licensing and regulatory obligations Track changes in regulatory requirements and communicate impacts to internal stakeholders Consumer Complaints & Regulatory Response Support Collect, analyze, and organize information related to consumer complaints and regulatory inquiries Prepare draft responses and supporting documentation under the direction of Legal leadership Partner with internal departments to gather information necessary for complaint investigations and responses Assist with tracking, reporting, and trend analysis related to complaint activity Compliance Operations & Process Improvement Identify opportunities to improve compliance processes, documentation, and operational efficiency Support integration efforts related to acquisitions and new business initiatives Maintain corporate records and compliance documentation Assist with special projects, audits, and regulatory reviews as needed Serve as a resource on licensing, registration, and compliance-related matters Team Collaboration & Leadership Provide guidance and support to compliance analysts and paralegal staff Assist with training and knowledge-sharing initiatives Cross-train across Legal & Regulatory Affairs functions to support department flexibility and continuity Build strong working relationships with internal stakeholders, external vendors, regulators, and business partners ## What Makes You Successful You are highly organized, detail-oriented, and comfortable managing multiple deadlines in a fast-paced regulatory environment. You enjoy researching complex issues, interpreting regulations, and developing practical solutions that support business objectives while maintaining compliance. You are also a strong communicator who can work effectively with individuals at all levels of the organization while maintaining professionalism, confidentiality, and sound judgment. ## Basic Qualifications Bachelor's degree 6+ years of professional experience in a compliance, legal, regulatory, licensing, or business operations environment Strong analytical, organizational, and problem-solving skills Excellent written and verbal communication skills Ability to manage multiple projects and competing priorities simultaneously Advanced proficiency with Microsoft Office, including Word, Excel, and PowerPoint ## Preferred Qualifications Experience with regulatory licensing, registrations, or compliance filings Experience supporting consumer complaint investigations and responses Experience working in insurance, financial services, automotive F&I, or other regulated industries Experience supporting acquisitions, integrations, or corporate governance activities Experience working with regulators, state agencies, or third-party compliance vendors ## This Role Might Be a Great Fit If You… Enjoy working with regulations, licensing requirements, and compliance programs Thrive in highly organized, deadline-driven environments Like balancing detailed analysis with cross-functional collaboration Enjoy identifying process improvements and increasing operational efficiency Want to build expertise in regulatory compliance and legal operations ## What We Offer Competitive compensation Comprehensive medical, dental, and vision benefits 401(k) with company match Paid time off and company holidays Professional development opportunities Exposure to complex regulatory and compliance matters across multiple jurisdictions A collaborative and supportive legal and compliance team ## Additional Information At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results. We C.A.R.E. Committed – We build strong, high-trust relationships with our partners and each other. Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity. Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business. Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success. If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you. By submitting your application, you acknowledge that you have read and understand our Privacy Policy and Terms & Conditions. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law.", "summaryDescription" : "Compliance Analyst: Licensing & Complaints at APCO Holdings. Skills: Licensing, Regulatory filings, Consumer complaints. Prepare corporate licenses. File corporate licenses", "postedDate" : "2026-06-15T14:15:09.057", "createdAt" : "2026-06-15T14:15:09.057", "lastUpdated" : "2026-06-16T12:46:26.387", "ingestTimestamp" : "2026-06-16T03:20:13.039", "mongoId" : "6a3050dbf292fd229cef6384", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "License preparation", "License filing", "Registration management", "DBA filings", "Complaint analysis", "Information collection", "Documentation preparation", "Information gathering", "Trend analysis", "Compliance documentation", "Judgment", "Licensing", "Regulatory filings", "Consumer complaints", "Regulatory compliance", "Licensing management", "Filing coordination", "Complaint response", "Process improvement", "Operational efficiency", "Record maintenance", "Audit support", "Regulatory review", "Knowledge sharing", "Cross-training", "Relationship building", "Manage multiple projects", "Manage competing priorities", "Vehicle protection products", "Finance and insurance", "Regulatory requirements", "Licensing requirements", "Compliance framework", "Corporate governance", "Insurance industry", "Financial services", "Automotive F&I", "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint" ], "skillCount" : 40, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db59774d8ee00a0c92bd3", "title" : "Specialist, Quality Complaint Investigation", "company" : "Baxter", "location" : "Malta", "locations" : [ "Malta" ], "certifications" : [ ], "timestamp" : "2026-06-15T09:36:52.084", "fingerprint" : "2001bed810a1039d145ff1569bfd192f418322c8b494be5c3327dfecbe9561c9", "source" : "workday", "applyUrl" : "https://baxter.wd1.myworkdayjobs.com/baxter/job/San-Gwann/Specialist--Quality-Complaint-Investigation_JR-203607-1", "externalId" : "JR - 203607", "industryFunction" : { }, "locationPoint" : "35.9375,14.3754", "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "technicalSkills" : "Medical Device", "professionalSkills" : [ "Medical Device Experience with knowledge of 21CFR820 preferred. Desired experience in the medical device industry in the development and deployment of Quality Systems, and process controls, and continuous improvement methods. Knowledge and working application of FDA ANSI/ISO/ASQC CMDAS (optional). Knowledge and working application of reading and understanding blueprints and technical drawings." ], "hardSkillsList" : [ "Medical Device Experience", "21CFR820", "FDA Medical Device Reports", "Minitab", "statistical software packages", "Quality Systems", "process controls", "continuous improvement methods", "FDA ANSI/ISO/ASQC CMDAS", "blueprints", "technical drawings", "Root Cause Investigations", "engineering principles", "CAD", "Word", "Excel", "Power Point", "Access", "databases" ], "softSkillsList" : [ "collaboration, ownership, accountable" ], "hardSkills" : [ { "name" : "Medical Device Experience", "level" : "intermediate" }, { "name" : "21CFR820", "level" : "intermediate" }, { "name" : "FDA Medical Device Reports", "level" : "intermediate" }, { "name" : "Minitab", "level" : "intermediate" }, { "name" : "statistical software packages", "level" : "intermediate" }, { "name" : "Quality Systems", "level" : "intermediate" }, { "name" : "process controls", "level" : "intermediate" }, { "name" : "continuous improvement methods", "level" : "intermediate" }, { "name" : "FDA ANSI/ISO/ASQC CMDAS", "level" : "intermediate" }, { "name" : "blueprints", "level" : "intermediate" }, { "name" : "technical drawings", "level" : "intermediate" }, { "name" : "Root Cause Investigations", "level" : "intermediate" }, { "name" : "engineering principles", "level" : "intermediate" }, { "name" : "CAD", "level" : "intermediate" }, { "name" : "Word", "level" : "intermediate" }, { "name" : "Excel", "level" : "intermediate" }, { "name" : "Power Point", "level" : "intermediate" }, { "name" : "Access", "level" : "intermediate" }, { "name" : "databases", "level" : "intermediate" } ], "softSkills" : [ { "name" : "collaboration, ownership, accountable" } ], "majorSkills" : "Quality Complaint Investigation, Root Cause Investigations, data analysis, CAPA, Medical Device Experience", "majorSkillsList" : [ "Quality Complaint Investigation, Root Cause Investigations, data analysis, CAPA, Medical Device Experience" ], "coreResponsibilities" : "Investigation, review, and completion of all Quality Engineering complaint issue analysis tasks utilizing various quality system inputs. Analyze data from various quality inputs to determine trends and systemic issues. Develop strategies and plans to close gaps in an efficient and technical manner. Develop and communicate expectations for quality performance, continuous improvement and process controls for marketed products. Monitor and drive corrective action and continuous improvement activities. Conduct or lead corrective and preventive actions in manufacturing using formal problem-solving tools and documentation. Support CAPA and maintenance activities for existing product lines. Recommend and/or support projects for improvements to the quality system.", "teamCollaboration" : "Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration.", "projectManagementSkills" : [ "methodically manage projects" ], "toolProficiency" : [ "Minitab, Access, Word, Excel, Power Point" ], "communicationSkills" : "communicate expectations", "documentationSkills" : "Prepare and issue reports; investigation reports", "continuousLearning" : "Develop and communicate expectations for quality performance, continuous improvement and process controls for marketed products. Monitor and drive corrective action and continuous improvement activities that directly impact performance measures by performing primary investigations, conducting data analysis, and implementing corrective actions.", "problemSolvingSkills" : "Root Cause Investigations; problem-solving tools; analytical problem solving", "specialRequirements" : "This position has primary responsibility for investigation, review, and completion of all Quality Engineering complaint issue analysis tasks utilizing various quality system inputs.", "outcomesObjectives" : "We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.", "qualificationsBasic" : "A Bachelor’s degree in Engineering. 1-3 years of Medical Device experience. Investigational research skills. Demonstrated analytical problem solving (Root Cause Investigations). Display a solid technical understanding of engineering principles and procedures (e. g. CAD and its application or scheduling a series of technical tasks utilizing software-based tools). Computer competency in Word, Excel, Power Point, Minitab, Access and databases. Ability to multi-task and methodically manage projects.", "qualificationsPreferred" : "Medical Device Experience with knowledge of 21CFR820 preferred. Experience with any statistical software packages (Minitab a plus). Desired experience in the medical device industry in the development and deployment of Quality Systems, and process controls, and continuous improvement methods. Knowledge and working application of FDA ANSI/ISO/ASQC CMDAS (optional).", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**This is where** your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Now we are looking for a Quality Complaint Investigation Specialist to join our team in Malta. **Essential duties and Responsibilities:** This position has primary responsibility for investigation, review, and completion of all Quality Engineering complaint issue analysis tasks utilizing various quality system inputs. * Review individual complaints and associated service data to determine risk level and complete investigation into the “as “determined” problem code and cause codes for each complaint. * Analyze data from various quality inputs (including but not limited to: Field Corrective Action (FCA), Complaints, FDA Medical Device Reports (MDR), etc.) to determine trends and systemic issues. Prepare and issue reports based on information analysis. * Review existing investigation reports and identify gaps for GMP compliance. Develop strategies and plans to close the gaps in an efficient and technical manner. * Develop and communicate expectations for quality performance, continuous improvement and process controls for marketed products. * Monitor and drive corrective action and continuous improvement activities that directly impact performance measures by performing primary investigations, conducting data analysis, and implementing corrective actions. * Conduct or lead corrective and preventive actions in manufacturing using formal problem-solving tools and documentation. * Support CAPA and maintenance activities for existing product lines. * Recommend and/or support projects for improvements to the quality system as approved by management. **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. * Medical Device Experience with knowledge of 21CFR820 preferred. * Investigational research skills * Experience with any statistical software packages (Minitab a plus) * Desired experience in the medical device industry in the development and deployment of Quality Systems, and process controls, and continuous improvement methods. * Knowledge and working application of FDA cGMP; ANSI/ISO/ASQC requirements; CMDAS (optional). * Knowledge and working application of reading and understanding blueprints and technical drawings. * Demonstrated strong analytical problem solving (Root Cause Investigations. * Display a solid technical understanding of engineering principles and procedures (e.g. CAD and its application or scheduling a series of technical tasks utilizing software-based tools). * Computer competency in Word, Excel, Power Point, Minitab, Access and databases. * Ability to multi-task and methodically manage projects. **Education and/or experience** * A Bachelor’s degree in Engineering * 1-3 years of Medical Device experience We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €27,200.00 annually. Your initial pay could be at the minimum or higher based on location, skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. **Equal Employment Opportunity** Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. **Reasonable Accommodations** Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the [link](https://forms.microsoft.com/Pages/ResponsePage.aspx?id=Nd3GyB-HME-FrGU185glFONjsWP56EBPkq0TvnZuTOFUQk8wUzgwWENFVU5YOFdEOTFEM0pTN0VOVy4u) here and let us know the nature of your request along with your contact information. **Recruitment Fraud Notice** Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our [Recruitment Fraud Notice](https://jobs.baxter.com/how-to-apply#fraud-notice).", "summaryDescription" : "Specialist, Quality Complaint Investigation at Baxter. Skills: Quality Complaint Investigation, Root Cause Investigations, data analysis, CAPA, Medical Device Experience. Investigation, review, and completion of all Quality Engineering complaint issue analysis tasks utilizing various quality system inputs. Analyze data from various quality inputs to determine trends and systemic issues. Develop strategies and plans to close gaps in an efficient and technical manner. 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Desired experience in the medical device industry in the development and deployment of Quality Systems, and process controls, and continuous improvement methods. Knowledge and working application of FDA ANSI/ISO/ASQC CMDAS (optional). Knowledge and working application of reading and understanding blueprints and technical drawings.", "methodically manage projects", "Minitab, Access, Word, Excel, Power Point" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b66f292fd229cf5d46e", "title" : "Complaints Legal Analyst (German Market)", "company" : "N26", "industry" : "FinTech", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Complaints Legal Analyst in Madrid, Spain, adjusted for the FinTech industry and N26's company size." }, "location" : "Madrid, Madrid, Spain", "locations" : [ "Madrid", "Madrid", "Spain" ], "timestamp" : "2026-06-16T10:40:28.311", "fingerprint" : "720a21000b83d8eac838a597f0fc1584f9f3b5f7d20f2c058e8eba2858b8861f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://n26.com/en-eu/careers/positions/7992076?gh_jid=7992076", "externalId" : "7992076", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "state" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "40.4237276,-3.6899043" } ], "locationText" : "Madrid, Madrid, Spain", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Legal analysis", "Risk management", "Compliance oversight" ], "hardSkillsList" : [ "Regulatory analysis", "Complaint handling", "Legal research" ], "hardSkills" : [ { "name" : "Regulatory analysis", "level" : "intermediate" }, { "name" : "Complaint handling", "level" : "intermediate" }, { "name" : "Legal research", "level" : "intermediate" } ], "majorSkills" : "Legal Compliance, Regulatory Analysis, Complaint Management", "majorSkillsList" : [ "Legal Compliance", "Regulatory Analysis", "Complaint Management" ], "coreResponsibilities" : "Analyze customer complaints, Ensure compliance with German regulations, Manage legal and compliance risks, Oversee compliance processes, Provide legal guidance on regulatory matters, Support regulatory reporting", "teamCollaboration" : "Cross-functional teams; Legal and compliance departments", "domainKnowledge" : "German financial regulations; Payment services regulations", "domainList" : [ "german-financial-regulations", "payment-services-regulations" ], "domainSpecificKnowledge" : [ "German financial regulations", "Payment services regulations" ], "communicationSkills" : "Legal reporting", "documentationSkills" : "Complaint documentation", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "5+ years of experience in legal or compliance roles, Experience with German financial regulations, Experience in handling customer complaints", "qualificationsPreferred" : "Experience in a fast-paced startup environment, Experience with payment services regulations", "remoteFriendly" : false, "workSiteFlexibility" : "Remote", "rawDescription" : "About the opportunity We invite you to contribute in shaping the future of digital banking in the Complaint Management & Prevention Department - a business unit that connects our Customers, Authorities and internal stakeholders on the exciting journey of shaping compliant and seamless services, that our Users love. The role is based in Madrid. You will have the opportunity to make an impact at N26 by working with stakeholders across multiple functions in the ever-changing world of finance. In your next challenge, you will: Take care (record, process, respond) of formal complaints mainly from lawyers or via authority in the German Language Help to identify complaints root-causes and define possible solutions Assist and participate in mitigation projects to prevent further complaints Take over own initiatives to improve operational procedures with a focus on compliance Face a great variety of different topics and a not monotonous work Witness a very good team spirit and cooperation with various stakeholders of all departments Develop more bank-specific expertise esp. about compliance-related topics Work on all tasks in your area with a substantial degree of autonomy, and be a Point-of-Contact if any issues arise Detect inefficiencies in the team’s workflows proactively and propose efficient solutions What you’ll need to be successful? You speak German (native or native level), and fluent English - these are mandatory requirement. Knowledge of French/Italian/Spanish is a plus Relevant Bachelor’s degree (e. g. law studies) is desirable. Relevant work experience in legal, compliance, banking sector and financial service industry. Previous experience communicating with government regulators is a plus. You are an analytical thinker with strong investigation skills, ideally combined with process optimisation expertise. You are able to carry out accurate legal research independently You have experience with using CRM system (ideally Salesforce) and experience with process management tools like Jira and Confluence is a plus. You use your time effectively, can prioritise appropriately and are able to work under strict deadlines. You are committed and eager to learn and want to drive the improvement and optimisation of our processes. Continuously challenge the status quo. Actively help yourself (and others) being successful. You enjoy working in a very motivated team but also have a high degree of autonomy. What’s in it for you? Accelerate your career growth by joining one of Europe’s most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running \uD83D\uDE80 Personal development budget, discounted public transit pass (selected locations), German language classes, fitness memberships, childcare services (selected locations), N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop. 26 vacation days per year, with an additional day for each year of service - up to 30 days. A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies. A relocation package with visa support for those who need it. Who we are? N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. Founded in 2013, N26 now has 7 million customers in 25 markets. Our talented team works across global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna. Sounds good? Apply now for this position. N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.", "summaryDescription" : "Complaints Legal Analyst (German Market) at N26. Skills: Legal Compliance, Regulatory Analysis, Complaint Management. Analyze customer complaints. Ensure compliance with German regulations", "postedDate" : "2026-06-15T23:27:51.606", "createdAt" : "2026-06-15T23:27:51.606", "lastUpdated" : "2026-06-16T10:40:28.311", "ingestTimestamp" : "2026-06-15T23:27:51.606", "mongoId" : "6a305b66f292fd229cf5d46e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Regulatory analysis", "Complaint handling", "Legal research", "Legal Compliance", "Regulatory Analysis", "Complaint Management", "Legal analysis", "Risk management", "Compliance oversight", "German financial regulations", "Payment services regulations" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f7374d8ee00a08ec142", "title" : "Block Clerk - Part Time on Wednesdays only", "company" : "ADESA", "industry" : "Automotive", "salary" : { "min" : 17.0, "max" : 17.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Flint, Michigan, United States", "locations" : [ "Flint", "Michigan", "United States" ], "timestamp" : "2026-06-15T00:15:56.248", "fingerprint" : "7b742f518beaa78a3bfef16d054e98969f46ab7985d2242583b5354d73215fa0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://carvana.com/careers/apply?company=adesa&&gh_jid=8002917", "externalId" : "8002917", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Flint", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0161693,-83.6900211" } ], "locationText" : "Flint, Michigan, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Data entry" ], "hardSkillsList" : [ "Typing skills" ], "hardSkills" : [ { "name" : "Typing skills", "level" : "intermediate" } ], "majorSkills" : "Data entry, Clerical experience", "majorSkillsList" : [ "Data entry", "Clerical experience" ], "coreResponsibilities" : "Enter sale information, Document corrections, Ensure company policies are followed, Provide excellent customer service, Resolve customer complaints, Greet others, Review pre-populated AMS data, Enter missing or modified announcements, Enter sale data into LiveBlock system, Ensure accurate recording of sale price, Ensure accurate recording of bidder numbers, Turn corrections into Manager, Maintain flow of communication with auctioneer, Maintain flow of communication with dealer representative, Attend informational meetings, Monitor working area conditions, Monitor equipment, Advise Facilities of breakdown needs, Advise Facilities of maintenance needs, Respond to accident procedures, Follow injury procedures, Follow property damage procedures, Report all incidents to Manager, Practice and promote company Core Values", "teamCollaboration" : "Work with auctioneer; Work with dealer representative", "domainKnowledge" : "Auto auctions", "domainList" : [ "auto-auctions" ], "domainSpecificKnowledge" : [ "Auto auctions" ], "toolProficiency" : [ "LiveBlock system" ], "documentationSkills" : "Document corrections", "continuousLearning" : "Attend informational meetings", "problemSolvingSkills" : "Resolve customer complaints", "specialRequirements" : "Wednesday work only, Light to Medium Physical Work, Potential forceful movement in emergencies, Color vision, Depth perception, Field of vision, Inside and outside environmental conditions, Temperature changes, Outside weather conditions, Elevated noise levels, Minor atmospheric conditions, Fumes, Odors, Dusts, Background check", "qualificationsBasic" : "1 year clerical experience, Basic computer skills, Data entry skills, Accurate typing skills, Ability to multitask, Read, write, speak, and understand English", "qualificationsPreferred" : "High School Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Pay Range: $17-$17.50 hourly Part Time on Wednesdays from 7:30am to 5:00pm About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Job Summary: Reporting to the General Manager or designated manager, the block clerk enters sale information for in-lane and/or on-line LiveBlock transactions (including price, bid badge number, if-bids, and announcements) ensuring efficient and accurate information is transferred into the appropriate computer system. Corrections to be documented on the appropriate form when an error is made. Must know, practice, and ensure company policies and procedures and state or federal laws are always followed. Responsibilities and Duties include but are not limited to the following: Provide excellent customer service: Make sure customers receive prompt, efficient and courteous attention for all for all contacts and transactions. Maintain a professional appearance, orderly work environment and friendly disposition by greeting others. Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences. Record the sale: Review pre-populated AMS data. Enter any missing or modified announcements the dealer or auctioneer announce as requested. Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids. Ensure accurate recording of the sale price and bidder numbers are entered. Document any corrections on the appropriate form when an error is made and turn into Manager. Other: Maintain a good flow of communication with the auctioneer and dealer representative. Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies, or procedures. Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety. Advise Facilities of all breakdown and maintenance needs immediately. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incident to the Manager. Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun. Block Clerk Qualifications: High School Diploma or GED preferred. One (1) year of clerical experience with basic computer skills and data entry skills required. Accurate typing skills and ability to multitask. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent – standing, watching, touching, listening, walking, talking Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.", "summaryDescription" : "Block Clerk - Part Time on Wednesdays only at ADESA. Skills: Data entry, Clerical experience. Enter sale information. Document corrections", "postedDate" : "2026-06-12T22:09:55.315", "createdAt" : "2026-06-12T22:09:55.315", "lastUpdated" : "2026-06-15T00:15:56.248", "ingestTimestamp" : "2026-06-12T22:09:55.315", "mongoId" : "6a2c5f7374d8ee00a08ec142", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35360, "salaryAnnualMax" : 35360, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Typing skills", "Data entry", "Clerical experience", "Auto auctions", "LiveBlock system" ], "skillCount" : 5, "jobCategory" : "other", "jobSubcategory" : "auction", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive" }, { "id" : "6a3056ecf292fd229cf30f0d", "title" : "Join the team", "company" : "SPS-North America", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level positions in New York, adjusted for the outsourced services industry." }, "location" : "New York, New York ", "locations" : [ "New York", "New York" ], "timestamp" : "2026-06-16T08:17:02.085", "fingerprint" : "2295bf2e64612f8b19a5946da42f4a88e5aa34fdbc765de73f10665e29c47fb3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/spsnorthamericaselected/jobs/4921453008", "externalId" : "4921453008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "remoteFriendly" : false, "rawDescription" : "SPS-North America ABOUT US SPS is an award-winning employer of choice offering digital and transformation solutions that leverage Intelligent Automation in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Front Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Intelligent Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. COMMITMENT TO DIVERSITY & INCLUSIVE HIRING At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law. OUR VALUES Clients First Our clients needs are the center of every decision. We help our clients to manage the digital transformation challenge with individual solutions. We generate compelling value-add and cost savings, while meeting compliance requirements. Delivering Excellence We are a safe pair of hands for our clients and deliver on our promises. We continuously improve our processes and ensure market leading standards, cost structures and efficiency rates. We see our operations as “best-in-class” with deep subject matter expertise and experience. Innovative Thinking We have the expertise to develop leading solutions by combining people, processes, data and the latest technology. We continuously invest in innovations. Innovation is part of our DNA. We recognize our teams for innovative thinking. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Full-Time Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Part-Time Benefit Offerings: 401k w/ matching, Entertainment Discounts, & Paid Time Off (if eligible). JOB POSTING STATEMENT SPS posts all open jobs on its website. We do not send unsolicited checks to prospective applicants nor ask applicants to forward or return funds to us. Please be aware of possible scams if you receive an unsolicited outreach from SPS. Additionally, in accordance with certain state and local law, if a pay range is provided this amount is SPS's reasonable estimate for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills. To view our privacy policy, click on the link below: Data Privacy Statement WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application by hitting \"Submit Application\" you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect my chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.", "summaryDescription" : "Join the team at SPS-North America", "postedDate" : "2026-06-15T23:20:10.001", "createdAt" : "2026-06-15T23:20:10.001", "lastUpdated" : "2026-06-16T08:17:02.085", "ingestTimestamp" : "2026-06-15T23:20:10.001", "mongoId" : "6a3056ecf292fd229cf30f0d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Outsourced Services", "llmIndustryConfidence" : 0.85 }, { "id" : "6a191bd658b93c861e37f9a1", "title" : "Senior Complaints Specialist - IDR/EDR", "company" : "Stake", "industry" : "FinTech", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Complaints Specialist in Sydney, Australia, adjusted for the FinTech industry and company size." }, "location" : "Sydney, NSW", "locations" : [ "Sydney", "NSW" ], "timestamp" : "2026-06-16T02:27:07.076", "fingerprint" : "1dfb41d986c75a0461b86a524fb07721272808d3bbc40ed805ac89ff6f66d8cb", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://stake.breezy.hr/p/e065ef8b8e9e-senior-complaints-specialist-idr-edr", "externalId" : "e065ef8b8e9e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "hybrid", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "coreResponsibilities" : "Manage customer complaints, Resolve IDR/EDR issues, Ensure customer satisfaction, Maintain customer relationships, Achieve customer retention goals, Realize customer value", "domainKnowledge" : "IDR; EDR", "domainList" : [ "idr", "edr" ], "domainSpecificKnowledge" : [ "IDR", "EDR" ], "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Stake is looking for a Senior Complaints Specialist - IDR/EDR to join us at our Sydney CBD HQ, with a flexible hybrid working model. We’re an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, immersive access to the share markets, we’ve e", "summaryDescription" : "Senior Complaints Specialist - IDR/EDR at Stake. Manage customer complaints. Resolve IDR/EDR issues", "createdAt" : "2026-06-14T18:41:50.539", "lastUpdated" : "2026-06-16T02:27:07.076", "ingestTimestamp" : "2026-06-14T18:41:50.539", "mongoId" : "6a191bd658b93c861e37f9a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "IDR", "EDR" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176e074d8ee00a0c1b336", "title" : "Software Development Engineer, Elastic Block Storage, Server Durability Engine", "company" : "Amazon Development Center", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 240000.0, "max" : 340000.0, "currency" : "ILS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Software Development Engineer in Tel Aviv-Yafo, Israel, adjusted for Amazon's size and the technology industry." }, "location" : "Tel Aviv-Yafo, Tel Aviv, ISR", "locations" : [ "Tel Aviv-Yafo, Tel Aviv, ISR" ], "timestamp" : "2026-06-15T02:59:46.291", "fingerprint" : "ff4cbe96d836f9c2453728c351265b2d1552268d938d620853da432eb5521c64", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10437661/apply", "externalId" : "9be4172a-f8a9-475f-9a36-f6baa6cf146b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tel Aviv-Yafo", "state" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" } ], "locationText" : "Tel Aviv-Yafo, Tel Aviv, Israel", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "technicalSkills" : "EBS, AWS", "professionalSkills" : [ "System design", "Reliability", "Scaling" ], "hardSkillsList" : [ "Software development", "System design", "Storage systems" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Software development", "level" : "intermediate" }, { "name" : "System design", "level" : "intermediate" }, { "name" : "Storage systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Distributed systems, Storage systems, System durability", "majorSkillsList" : [ "Distributed systems", "Storage systems", "System durability" ], "coreResponsibilities" : "Develop and maintain components, Enable storage, Enable high durability, Enable performance, Collaborate with teams, Build secure systems, Build performant systems, Build reliable systems", "teamCollaboration" : "Industry's best minds; Many other teams in AWS", "domainKnowledge" : "Distributed storage systems; Cloud computing; Data plane", "domainList" : [ "distributed-storage-systems", "cloud-computing", "data-plane" ], "domainSpecificKnowledge" : [ "Distributed storage systems", "Cloud computing", "Data plane" ], "continuousLearning" : "Knowledge-sharing; Mentorship", "qualificationsBasic" : "2+ years software development experience, 1+ years system design experience, Experience programming at least one language", "qualificationsPreferred" : "2+ years full SDLC experience, Bachelor's degree in computer science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Software Development Engineer - AWS EBS Data Plane - Durability Engine Amazon Web Services is looking for engineers to help us define and build the future of computing. The AWS Elastic Block Store (EBS) service delivers high performance virtualized storage \"in the cloud\" for EC2. Durable and performant storage is a key building block for any application and as a member of the EBS team you'll work alongside exceptional engineers and leaders to develop and operate one of the largest distributed storage systems in the world. We are looking for a software development engineer for the storage- and durability-focused data plane group that owns core EBS logic and contributes to a broad and strategic set of projects. You will be part of a team of engineers that develop and maintain the components enabling EBS storage, high durability and performance. Key job responsibilities You will collaborate with and learn from the industry's best minds to solve interesting and challenging problems at an enormous scale on a daily basis. This collaboration extends beyond just the team in EBS. You will have the opportunity to work with many other teams in AWS to build a secure, performant, and reliable system. A day in the life The AWS Elastic Block Store (EBS) organization delivers high-performing virtualized storage “in the cloud” for Amazon Web Services. This is a foundational AWS service on which most other AWS services depend. Our team's software sits at the heart of all our customers' disk I/O. Being at the heart of much of what AWS does presents numerous opportunities for growth along any engineering vector you are interested in. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. About the team The AWS Elastic Block Store (EBS) organization delivers high-performing virtualized storage “in the cloud” for Amazon Web Services. This is a foundational AWS service on which most other AWS services depend. Our team's software sits at the heart of all our customers' disk I/O. Being at the heart of much of what AWS does presents numerous opportunities for growth along any engineering vector you are interested in. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Basic Qualifications: - 2+ years of non-internship professional software development experience - 1+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Software Development Engineer, Elastic Block Storage, Server Durability Engine at Amazon Development Center. Skills: Distributed systems, Storage systems, System durability. Develop and maintain components. Enable storage", "postedDate" : "2026-06-13T12:59:37.718", "createdAt" : "2026-06-13T12:59:37.718", "lastUpdated" : "2026-06-15T02:59:46.291", "ingestTimestamp" : "2026-06-13T12:59:37.718", "mongoId" : "6a2176e074d8ee00a0c1b336", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10437661/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Software development", "System design", "Storage systems", "Mentoring", "Distributed systems", "System durability", "Reliability", "Scaling", "Distributed storage systems", "Cloud computing", "Data plane" ], "skillCount" : 11, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2a493374d8ee00a05e3ff2", "title" : "Complaint Experince Management Sr. Specialist [L5]", "company" : "Coupang", "salary" : { "min" : 1100000.0, "max" : 1600000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Complaint Experience Management Specialist in Taipei, Taiwan, adjusted for the e-commerce industry and a large company size." }, "location" : "Taipei, Taiwan", "locations" : [ "Taipei", "Taiwan" ], "timestamp" : "2026-06-14T22:14:20.137", "fingerprint" : "201072803398ab57a6c1d4bf985453fd5b0041762ae08813241846be6d07714b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/coupanginternal/jobs/7893152?gh_jid=7893152", "externalId" : "7893152", "structuredLocations" : [ { "city" : "Taipei", "country" : "Taiwan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.0375198,121.5636796" } ], "locationText" : "Taipei, Taiwan", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Customer experience management", "Customer service", "Customer success", "Customer journey mapping", "CX metrics analysis", "Incident response", "Data analysis", "Problem solving" ], "hardSkillsList" : [ "Data analysis", "Problem solving", "Customer journey mapping", "CX metrics analysis" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Problem solving", "level" : "intermediate" }, { "name" : "Customer journey mapping", "level" : "intermediate" }, { "name" : "CX metrics analysis", "level" : "intermediate" } ], "majorSkills" : "Complaint experience management, Customer experience strategy, Customer trust building, Incident response", "majorSkillsList" : [ "Complaint experience management", "Customer experience strategy", "Customer trust building", "Incident response" ], "coreResponsibilities" : "Lead and execute company-wide complaint and escalation experience, Improve customer satisfaction, loyalty, and brand trust, Analyze and monitor customer experience metrics (NPS, CSAT,, Identify trends, risks, and improvement opportunities, Represent Coupang in consumer protection meetings, Manage responses to external customer disputes and complaints, Act as core member of cross-functional incident response, Ensure timely resolution and minimize customer impact, Consolidate customer feedback and behavioral data, Propose clear and actionable improvement plans, Partner with Customer Service, Product, Legal, Compliance, Embed a customer-centric culture, Build and maintain CX dashboards, Provide insights and early warnings to leadership", "teamCollaboration" : "Cross-functional teams; Customer Service; Product; Legal; Compliance", "domainKnowledge" : "Customer experience management; Consumer protection; E-commerce; Logistics", "domainList" : [ "customer-experience-management", "consumer-protection", "e-commerce", "logistics" ], "domainSpecificKnowledge" : [ "Customer experience management", "Consumer protection", "E-commerce", "Logistics" ], "toolProficiency" : [ "NPS", "CSAT", "DSAT" ], "problemSolvingSkills" : "Data analysis; Problem solving; Root cause analysis", "outcomesObjectives" : "Improve customer satisfaction; Improve customer loyalty; Improve brand trust; Minimize customer impact", "qualificationsBasic" : "Bachelor's degree in business, marketing, or related field, 5+ years customer experience management, customer service, or customer success, Customer journey mapping, CX measurement tools (NPS, CSAT, DSAT), Independent data analysis, Problem-solving ability, Actionable recommendations, Communication skills, Cross-functional collaboration skills", "qualificationsPreferred" : "Master's degree in related field, Complex complaints handling experience, Escalation cases handling experience, Consumer protection cases handling experience, E-commerce work experience, Logistics work experience, High-growth environments work experience, Proficiency in written and spoken Mandarin, Working proficiency in English", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Company Introduction Coupang 正在重新構想購物體驗，目標是讓每位顧客從打開 Coupang App 的那一刻起，到訂單送達家門為止的每個環節都感到驚喜。我們在台灣提供的服務包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務；以及「火箭跨境」，為來自韓國、美國等地的數百萬暢銷商品提供國際速配服務。我們正在尋覓優秀人才，攜手推動 Coupang 在台灣的業務拓展。這是一個難得的機會，能親身參與 Coupang 的高速成長，打造一個讓顧客忍不住讚嘆：「沒有 Coupang，我該怎麼生活？」的世界。 Role Overview（職務概覽）身為資深顧客申訴體驗管理（CEM）專員，您將主導並推動 Coupang 台灣的申訴與升級體驗策略。此職位將負責處理高複雜度顧客申訴、消費者保護案件與重大事件應對，並透過跨部門合作找出系統性問題，優化顧客體驗指標，持續強化顧客對 Coupang 品牌的信任。 What You Will Do（工作內容）規劃並執行全公司層級的申訴與顧客體驗策略，提升顧客滿意度、忠誠度與品牌信任分析與追蹤顧客體驗指標（如 NPS、CSAT、DSAT），洞察趨勢、風險與改善機會代表公司出席消費者保護相關會議，回應並處理對外顧客爭議與申訴案件作為跨部門 incident 應對機制的核心成員，確保問題即時處理並降低對顧客的影響彙整顧客回饋與行為數據，提出具體且可執行的改善方案與客服、產品、法務、合規等團隊密切合作，深化以顧客為中心的工作模式建立並維護 CX 儀表板與週／月報，定期向管理階層提供決策洞察與預警資訊 Basic Qualifications（基本條件）商業、行銷或相關領域之學士學位五年以上顧客體驗管理、顧客服務或顧客成功相關經驗熟悉顧客旅程設計、痛點分析及 CX 指標工具（如 NPS、CSAT、DSAT）具備獨立數據分析與問題解決能力，能提出具體改善建議具備良好的溝通能力與跨部門協作能力 Preferred Qualifications（加分條件）相關領域之碩士學位具備高複雜度申訴、升級案件或消費者保護案件處理經驗具備電商、物流或快速成長型組織的工作經驗中文流利，具備英文書寫與溝通能力者佳招募流程（Recruitment Process）履歷審查 – 電話面試 – 現場面試（或線上面對面面試）– 錄取通知實際招募流程可能依各職缺性質而有所不同，亦可能因時程安排或其他因素進行調整。面試時程與結果將透過應徵者於申請階段所提供的電子郵件信箱通知。注意事項（Details to Consider）若所有職缺於截止日前皆已招募完成，本職缺公告可能提前關閉。若應徵者於申請或招募過程中提供不實資訊，Coupang 有權撤回錄取通知。依法享有就業保護資格者（如退伍軍人、身心障礙者等），將依相關法令獲得優先考量。 Company Introduction  Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview As a Senior Complaint Experience Management (CEM) Specialist, you will own and drive Coupang Taiwan’s complaint and escalation experience strategy. You will take a leading role in managing complex customer complaints, consumer protection cases, and incident responses, while partnering closely with cross-functional teams to identify systemic issues, improve customer experience metrics, and build long-term customer trust. What You Will Do Lead and execute company-wide complaint and escalation experience strategies to improve customer satisfaction, loyalty, and brand trust Analyze and monitor customer experience metrics including NPS, CSAT, and DSAT to identify trends, risks, and improvement opportunities Represent Coupang in consumer protection meetings and manage responses to external customer disputes and complaints Act as a core member of cross-functional incident response initiatives to ensure timely resolution and minimize customer impact Consolidate customer feedback and behavioral data to propose clear and actionable improvement plans Partner closely with Customer Service, Product, Legal, Compliance, and other stakeholders to embed a customer-centric culture Build and maintain CX dashboards and weekly or monthly reports to provide insights and early warnings to leadership Basic Qualifications Bachelor’s degree in business, marketing, or a related field 5+ years of experience in customer experience management, customer service, or customer success Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT Ability to independently analyze data and translate insights into actionable recommendations Strong communication and cross-functional collaboration skills Preferred Qualifications Master’s degree in a related field Experience handling complex complaints, escalations, or consumer protection cases Experience working in e-commerce, logistics, or high-growth environments Proficiency in written and spoken Mandarin with working proficiency in English Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.", "summaryDescription" : "Complaint Experince Management Sr. Specialist [L5] at Coupang. Skills: Complaint experience management, Customer experience strategy, Customer trust building, Incident response. Lead and execute company-wide complaint and escalation experience. Improve customer satisfaction, loyalty, and brand trust", "postedDate" : "2026-06-11T20:15:30.280", "createdAt" : "2026-06-11T20:15:30.280", "lastUpdated" : "2026-06-14T22:14:20.137", "ingestTimestamp" : "2026-06-11T20:15:30.280", "mongoId" : "6a2a493374d8ee00a05e3ff2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Problem solving", "Customer journey mapping", "CX metrics analysis", "Complaint experience management", "Customer experience strategy", "Customer trust building", "Incident response", "Customer experience management", "Customer service", "Customer success", "Consumer protection", "E-commerce", "Logistics", "NPS", "CSAT", "DSAT" ], "skillCount" : 17, "jobCategory" : "customer-service", "jobSubcategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a25244a74d8ee00a00e1750", "title" : "Complaints Officer", "company" : "Funding Circle", "industry" : "Collections, Recoveries & Litigation", "salary" : { "min" : 32500.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Complaints Officer in London, UK, with adjustments for the FinTech industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-14T21:39:34.244", "fingerprint" : "7eb0dd48a5c4033c0902af84a6dae23bddd002b00b924f90c83d4e097bc57c74", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/fundingcircle/5c7cfc5e-17f0-4099-84e3-ec0f0a32bf05/application", "externalId" : "5c7cfc5e-17f0-4099-84e3-ec0f0a32bf05", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "Generative AI", "professionalSkills" : [ "Customer service", "Root Cause Analysis", "Internal feedback" ], "hardSkillsList" : [ "Complaint handling" ], "hardSkills" : [ { "name" : "Complaint handling", "level" : "intermediate" } ], "majorSkills" : "Customer complaints, Problem solving", "majorSkillsList" : [ "Customer complaints", "Problem solving" ], "coreResponsibilities" : "Provide best customer experience, Handle customer complaints in writing, Handle customer complaints over phone, Support Root Cause Analysis, Support internal feedback loops, Mitigate future customer problems, Investigate complex complaints, Respond to complex complaints, Give customer the right outcome, Manage caseload of customer complaints, Manage Financial Ombudsman Service escalated complaints, Meet tight deadlines", "teamCollaboration" : "Collaborating with other business areas", "domainKnowledge" : "Financial Ombudsman Service", "domainList" : [ "financial-ombudsman-service" ], "domainSpecificKnowledge" : [ "Financial Ombudsman Service" ], "communicationSkills" : "Verbal communication; Written abilities", "continuousLearning" : "Annual learning allowance", "innovationCreativity" : "Use Generative AI", "problemSolvingSkills" : "Solving complex problems", "outcomesObjectives" : "Provide the best customer experience; Mitigate future customer problems; Give the customer the right outcome", "qualificationsBasic" : "1 year of experience in a Complaints role, Proven experience handling complex customer complaints, Excellent customer service skills, Attention to detail, Organisational skills, Ability to follow procedures, Experience working with Financial Ombudsman Service, Excellent verbal communication skills, Excellent written abilities, Proactively identify ways to use Generative AI, Confident using approved AI tools safely", "qualificationsPreferred" : "Experience in Financial Services", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "WE’RE ON A MISSION TO BACK THE UK’S SMALL BUSINESSES LIKE NO ONE ELSE \uD83D\uDE80 Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy \uD83D\uDCC8 Come and join a mission that matters! [Read our Impact Report https://www.fundingcircle.com/uk/impact] | [See our Trustpilot https://uk.trustpilot.com/review/fundingcircle.com] THE ROLE ⚡ \uD83D\uDCCD London (Hybrid) | \uD83E\uDD1D 3 days in the office | \uD83D\uDCB0 Competitive Salary + Benefits We’re looking for someone who thrives on solving complex problems and is experienced in managing customer complaints. You’ll need to be detail-oriented, highly organised, and able to navigate challenging situations with professionalism and empathy. Working collaboratively with other business areas and providing actionable feedback will be key to your success in this role - Provide the best customer experience when handling customer’s complaints in writing and over the phone - Support Root Cause Analysis and internal feedback loops to mitigate future customer problems - Investigate and respond to various complex complaints and give the customer the right outcome - Manage a caseload of customer complaints including Financial Ombudsman Service (FOS) escalated complaints within tight deadlines WHAT WE’RE LOOKING FOR \uD83C\uDF31 We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day. - At least 1 year of experience in a Complaints role, preferably within Financial Services - Proven experience handling complex and challenging customer complaints with excellent customer service skills - Strong attention to detail, organisational skills, and the ability to follow procedures - Experience working with the Financial Ombudsman Service or relevant regulatory bodies - Excellent verbal communication skills and strong written abilities - At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements. - You’re able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity - Confident using approved AI tools safely and effectively to enhance your output and find a better way of working We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. WHY JOIN US? \uD83D\uDC9C We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a \"best of both\" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: - Flexibility: We provide a benefit allowance you can tailor to your own life and family. - Health: This includes private medical and dental, health assessments, and access to a digital GP. - Wealth: We offer life assurance, share schemes, and financial coaching. - Development: You get a dedicated annual learning allowance to help you level up. - Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. READY TO JOIN A MISSION THAT MATTERS? WE’D LOVE TO CHAT!", "summaryDescription" : "Complaints Officer at Funding Circle. Skills: Customer complaints, Problem solving. Provide best customer experience. Handle customer complaints in writing", "postedDate" : "2026-06-11T19:30:15.131", "createdAt" : "2026-06-11T19:30:15.131", "lastUpdated" : "2026-06-14T21:39:34.244", "ingestTimestamp" : "2026-06-11T19:30:15.131", "mongoId" : "6a25244a74d8ee00a00e1750", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Complaint handling", "Customer complaints", "Problem solving", "Customer service", "Root Cause Analysis", "Internal feedback", "Financial Ombudsman Service" ], "skillCount" : 7, "jobCategory" : "other", "jobSubcategory" : "complaints", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a3078dff292fd229c02d70b", "title" : "Research Fellow/Senior Research Fellow - Consumer and Community Engagement (Identified s25)", "company" : "Poche Centre for Indigenous Health", "industry" : "Education", "salary" : { "min" : 117120.0, "max" : 164748.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Toowong", "locations" : [ "Toowong", "Australia" ], "certifications" : [ "Blue Card" ], "timestamp" : "2026-06-16T11:50:32.901", "fingerprint" : "c1cc1fc4bc4f5f57e1fb586de241a8868a3f2e3d006c9e602ac3e8e1f5c754a4", "source" : "workday", "language" : "en", "applyUrl" : "https://uq.wd3.myworkdayjobs.com/uqcareers/job/Toowong/Research-Fellow-Senior-Research-Fellow---Consumer-and-Community-Engagement--Identified-s25-_R-64437-2", "externalId" : "R-64437", "industryFunction" : { }, "locationPoint" : "-27.48333,152.98333", "structuredLocations" : [ { "city" : "Toowong", "state" : "Queensland", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-27.4789740,152.9853241" } ], "locationText" : "Toowong, Queensland, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Research design", "Grant writing", "Publication writing", "Policy translation", "Community engagement", "Researcher development", "Capability building" ], "hardSkillsList" : [ "Qualitative research", "Indigenous research methodologies", "Co-design", "Community-driven research" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Qualitative research", "level" : "intermediate" }, { "name" : "Indigenous research methodologies", "level" : "intermediate" }, { "name" : "Co-design", "level" : "intermediate" }, { "name" : "Community-driven research", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Consumer engagement, Community engagement, Indigenous research", "majorSkillsList" : [ "Consumer engagement", "Community engagement", "Indigenous research" ], "coreResponsibilities" : "Lead qualitative research, Lead consumer engagement activities, Support research development, Manage research projects, Publish in reputable journals, Apply culturally safe methodologies, Supervise research students, Mentor early-career researchers, Support capability building, Build partnerships with Indigenous communities, Sustain partnerships with Indigenous communities, Demonstrate leadership, Contribute to internal service roles, Uphold University values", "teamCollaboration" : "Cross-functional teams; Indigenous-led research; Community-controlled services", "projectManagementSkills" : [ "Research management" ], "domainKnowledge" : "Indigenous health; Non-communicable diseases; Maternal health; Child health; Family health; Rheumatic heart disease; Lifecourse approach", "domainList" : [ "indigenous-health", "non-communicable-diseases", "maternal-health", "child-health", "family-health", "rheumatic-heart-disease", "lifecourse-approach" ], "domainSpecificKnowledge" : [ "Indigenous health", "Non-communicable diseases", "Maternal health", "Child health", "Family health", "Rheumatic heart disease", "Lifecourse approach" ], "communicationSkills" : "Community engagement; Presentations", "documentationSkills" : "Research documentation", "innovationCreativity" : "Co-design", "specialRequirements" : "Regular travel, Aboriginal or Torres Strait Islander person only", "outcomesObjectives" : "Improve health outcomes; Improve wellbeing outcomes", "qualificationsBasic" : "PhD in relevant discipline, Experience in qualitative research, Experience in Indigenous research methodologies, Track record of working with Indigenous communities, Proven ability to lead consumer engagement, Experience contributing to research design, Experience contributing to grant applications, Experience contributing to publications, Experience translating evidence into policy, Commitment to culturally safe research, Commitment to ethical research, Commitment to strengths-based research, Commitment to Indigenous research principles, Unrestricted work rights in Australia", "qualificationsPreferred" : "Near completion of PhD", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "* [Poche Centre for Indigenous Health](https://poche.centre.uq.edu.au/) * Full-time (100%), fixed-term position for up to 3 years * Salary will be in the range **$117,120 – $164,748** + 17% super (Academic Level **B/C**) * **This position is open to Aboriginal and Torres Strait Islander women only** , as a genuine occupational requirement, due to the role’s focus on Indigenous‑led, culturally safe research and trusted engagement with Indigenous women, communities, and community‑controlled organisations. * Based at our **Toowong** location # **Acknowledgement of Country** The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ operates. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. We recognise their valuable contributions to Australian and global society. # **About This Opportunity** The Poche Centre for Indigenous Health is seeking a Research Fellow or Senior Research Fellow to join Professor Abdullah Mamun’s Indigenous‑led Lifecourse Research Program. This program brings together a suite of seven interconnected research projects focused on improving health and wellbeing outcomes for Aboriginal and Torres Strait Islander peoples through community‑driven, strengths‑based, and culturally safe research. The role contributes to research that adopts a life‑course approach to the early detection, prevention, and management of non‑communicable diseases, including rheumatic heart disease, with a strong emphasis on maternal, child, and family health. Central to the position is working in partnership with Aboriginal Community Controlled Health Organisations (ACCHOs) and Indigenous communities across rural and remote Australia, embedding co‑design and meaningful consumer and community engagement across all stages of research. Regular travel to rural and remote communities is an expected and valued part of the role. _Key responsibilities will include:_ * Research: Lead qualitative research and consumer and community engagement activities across multiple projects within Professor Mamun’s Lifecourse Research Program; contribute to Indigenous‑led, co‑designed research; support the development and management of research funding; publish in reputable journals; and apply best‑practice, culturally safe research methodologies. * Supervision and Researcher Development: Supervise and mentor higher degree research students and early‑career researchers, and support capability building across community‑controlled services, with a focus on Indigenous‑led, qualitative, co‑designed, and community‑engaged research practices. * Citizenship and Service: Build and sustain partnerships with Indigenous communities and sector stakeholders; demonstrate leadership through mentoring; contribute to internal service roles and committees; support colleagues; and uphold University values. **This is a research focused position.** Further information can be found by viewing UQ’s Criteria for Academic Performance. **_For further information,[please click here to view the information booklet](http://content.app.uq.edu.au/bkbiqrpxuy/positiondescriptions/r-64437_rfsf_cce_appointmentbooklet.pdf)._** # **About You** The University of Queensland considers that to perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the _Anti-Discrimination Act 1991_ (Qld). The position is therefore only open to Australian Aboriginal and/or Torres Strait Islander people. The successful candidate will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person. * Completion or near completion of a PhD in a relevant discipline such as public health, community medicine, allied health, social science or psychology. a relevant discipline. * Demonstrated experience in qualitative research and Indigenous research methodologies. * A strong track record of working in respectful partnership with Aboriginal and Torres Strait Islander communities and community‑controlled organisations. * Proven ability to lead and support meaningful consumer and community engagement across the research lifecycle. * Experience contributing to research design, grant applications, publications, and the translation of community‑informed evidence into policy and practice. * A demonstrated commitment to culturally safe, ethical, and strengths‑based research aligned with Indigenous research principles. # **About UQ** As part of the UQ community, you will work alongside visionary, inquisitive, and collaborative colleagues who are committed to creating change together. UQ encourages interdisciplinary collaboration and supports research that delivers real‑world impact for communities. UQ research continues to highlight persistent health inequities experienced by Aboriginal and Torres Strait Islander peoples, reinforcing the importance of Indigenous‑led, community‑driven research approaches that inform policy, practice, and system change across the life course. The greater benefits of joining UQ are broad: from being part of a Group of Eight university, to recognition of prior service with other Australian universities, up to 26 weeks of paid parental leave, 17.5% annual leave loading, flexible working arrangements including hybrid on‑site and work‑from‑home options, and genuine career progression opportunities via the academic promotions process. # **Interested?** For more information about this opportunity, please contact [Professor Abdullah Mamun](https://poche.centre.uq.edu.au/profile/1852/abdullah-mamun)**.** For application inquiries, please reach out to the Talent Acquisition team at [**talent @uq.edu.au**](mailto:talent@uq.edu.au), stating the job reference number (below) in the subject line. When you apply, please ensure you upload a **resume** , **cover letter** , and **responses to the ‘About You’ section**. # **Other Information** You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. Pre‑employment checks may include verification of the right to work in Australia, qualifications, criminal history checks, Blue Card (working with children checks) and other integrity and conduct requirements. We are dedicated to equity, diversity, and inclusion. We recognise that career pathways differ and encourage applications from candidates who may not meet every criterion but can demonstrate their potential relative to opportunity. **Applications close Wednesday 24 June 2026 at 11.00pm AEST (R-64437).** Please note that interviews have been tentatively scheduled for Thursday 2 July 2026.", "summaryDescription" : "Research Fellow/Senior Research Fellow - Consumer and Community Engagement (Identified s25) at Poche Centre for Indigenous Health. Skills: Consumer engagement, Community engagement, Indigenous research. Lead qualitative research. Lead consumer engagement activities", "postedDate" : "2026-06-16T03:48:19.539", "createdAt" : "2026-06-16T03:48:19.527", "lastUpdated" : "2026-06-16T11:50:32.901", "ingestTimestamp" : "2026-06-16T03:48:19.527", "mongoId" : "6a3078dff292fd229c02d70b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://uq.wd3.myworkdayjobs.com/uqcareers/job/Toowong/Research-Fellow-Senior-Research-Fellow---Consumer-and-Community-Engagement--Identified-s25-_R-64437-2", "salaryAnnualMin" : 117120, "salaryAnnualMax" : 164748, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Qualitative research", "Indigenous research methodologies", "Co-design", "Community-driven research", "Leadership", "Consumer engagement", "Community engagement", "Indigenous research", "Research design", "Grant writing", "Publication writing", "Policy translation", "Researcher development", "Capability building", "Research management", "Indigenous health", "Non-communicable diseases", "Maternal health", "Child health", "Family health", "Rheumatic heart disease", "Lifecourse approach", "Blue Card" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2b131974d8ee00a07698f4", "title" : "Paving Stone / Block Wall Foreman", "company" : "Wilco Contractors Northwest Inc.", "industry" : "Construction", "salary" : { "min" : 75000.0, "max" : 95000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Paving Stone / Block Wall Foreman in Edmonton, Canada, with 5+ years of experience, adjusted for the construction industry and company size." }, "location" : "Edmonton, Alberta, Canada", "locations" : [ "Edmonton, Alberta, Canada" ], "timestamp" : "2026-06-15T00:40:21.254", "fingerprint" : "fdce35f11055cf08eb3ecc12a89d7282b0d9f1d88eca669c7b8c8684d5433f48", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/13CC09F830/apply", "externalId" : "13CC09F830", "industryFunction" : { }, "locationPoint" : "53.55014,-113.46871", "structuredLocations" : [ { "city" : "Edmonton", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "53.5462055,-113.4912410" } ], "locationText" : "Edmonton, Alberta, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "professionalSkills" : [ "Hardscape installation practices", "Landscape construction" ], "hardSkillsList" : [ "Grading", "Compaction", "Drainage" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Grading", "level" : "intermediate" }, { "name" : "Compaction", "level" : "intermediate" }, { "name" : "Drainage", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Paving stone installation, Block wall construction, Crew leadership", "majorSkillsList" : [ "Paving stone installation", "Block wall construction", "Crew leadership" ], "coreResponsibilities" : "Lead and supervise paving stone and block wall, Plan, organize, and coordinate daily crew activities, Read and interpret project drawings, site plans, grades,, Prepare and grade installation areas, Install paving stones, retaining walls, garden walls, steps,, Ensure precise alignment, spacing, grading, and elevation, Oversee excavation, compaction, and placement of aggregate base, Operate and oversee the safe operation of skid, Monitor workmanship and conduct quality inspections, Train, mentor, and support crew members, Conduct daily toolbox meetings, Ensure all crew members follow company safety policies, Identify and resolve site challenges, grade issues, and, Maintain a clean, organized, and safe worksite, Complete daily reports, time tracking, and other project, Follow all safety protocols, Ensure adherence to company policies", "domainKnowledge" : "Hardscape installation", "domainList" : [ "hardscape-installation" ], "domainSpecificKnowledge" : [ "Hardscape installation" ], "documentationSkills" : "Daily reports; Time tracking; Project documentation", "continuousLearning" : "Opportunities for career development and growth; Exposure to new construction methods and technology", "innovationCreativity" : "Contribute ideas from design through to job completion", "problemSolvingSkills" : "Identify and resolve site challenges, grade issues, and installation conflicts", "specialRequirements" : "10-12 hours per day, Monday through Saturday, Physically demanding work, Work outdoors in varying weather conditions", "outcomesObjectives" : "Complete work safely, efficiently, and to company quality standards; Achieve a professional finished product", "qualificationsBasic" : "5 years of experience installing paving stones, retaining walls, or landscape construction projects, Valid Class 5 Driver's License, Ability to work outdoors in varying weather conditions, Ability to perform physically demanding work, Understand verbal safety instructions in English, CSTS 2020, CSA approved steel toed boots, Mobile Smart Phone", "qualificationsPreferred" : "Previous crew leadership or foreman experience, Experience operating landscape construction equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Wilco Contractors Northwest Inc.** is a leader in civil construction, offering a range of services including earthworks, grading, underground utility installation, landscape development, and environmental enhancements. We pride ourselves on delivering complex projects with precision and professionalism. We are seeking a **Paving Stone / Block Wall Foreman** to join our team. This position will complete work in the Edmonton area. All job sites are located in various locations throughout greater Edmonton and surrounding municipalities. **Wilco Contractors Northwest will no longer accept applications in person, via fax, or email. Please apply Online** This position offers competitive wages, opportunities for career development and growth, exposure to new construction methods and technology, providing opportunities to make a significant impact and contribute ideas from design through to job completion. Wilco is a leader in delivering complex projects to its clients. _**Position is 10-12 hours per day, Monday through Saturday,**_ and performs some or all of the following: ### Responsibilities * Lead and supervise paving stone and block wall crews, ensuring work is completed safely, efficiently, and to company quality standards. * Plan, organize, and coordinate daily crew activities, equipment, and material requirements. * Read and interpret project drawings, site plans, grades, and specifications. * Prepare and grade installation areas to ensure a solid, long-lasting base for paving stone and retaining wall projects. * Install paving stones, retaining walls, garden walls, steps, and related hardscape features according to project specifications and design layouts. * Ensure precise alignment, spacing, grading, and elevation of paving stones and wall systems to achieve a professional finished product. * Oversee excavation, compaction, and placement of aggregate base materials, sand, and concrete as required. * Operate and oversee the safe operation of skid steers, compactors, plate tampers, saws, and other landscape construction equipment. * Monitor workmanship and conduct quality inspections throughout the project to ensure company standards are met. * Train, mentor, and support crew members in installation techniques, safety practices, and jobsite expectations. * Conduct daily toolbox meetings and ensure all crew members follow company safety policies and procedures. * Identify and resolve site challenges, grade issues, and installation conflicts in a timely manner. * Maintain a clean, organized, and safe worksite, including debris removal and hazard identification. * Complete daily reports, time tracking, and other project documentation as required. * Follow all safety protocols and ensure adherence to company policies. **Requirements** * Minimum 5 years of experience installing paving stones, retaining walls, or landscape construction projects. * Previous crew leadership or foreman experience is preferred. * Strong knowledge of grading, compaction, drainage, and hardscape installation practices. * Ability to read and interpret site plans, grades, and construction drawings. * Experience operating landscape construction equipment is an asset. * Valid Class 5 Driver's License required. * Ability to work outdoors in varying weather conditions and perform physically demanding work._._ * Strong communication skills. The ability to understand verbal safety instructions in English is required for this role. * Knowledge of safety protocols, bringing a positive \"Safety First Attitude\" every day. * CSTS 2020 is an employment requirement (May be provided) * CSA approved steel toed boots & Mobile Smart Phone is an employment requirement. **We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, please. Wilco Contractors Northwest will no longer accept applications in person, via fax, or email.** **Benefits** * Competitive wages with overtime pay. * Growth opportunities in all areas of civil construction. * Incredible work environment and team atmosphere. * Corporate Referral Program * Company PPE", "summaryDescription" : "Paving Stone / Block Wall Foreman at Wilco Contractors Northwest Inc.. Skills: Paving stone installation, Block wall construction, Crew leadership. Lead and supervise paving stone and block wall. Plan, organize, and coordinate daily crew activities", "postedDate" : "2026-06-11T00:00:00.000", "createdAt" : "2026-06-12T04:38:10.629", "lastUpdated" : "2026-06-15T00:40:21.254", "ingestTimestamp" : "2026-06-12T04:38:10.629", "mongoId" : "6a2b131974d8ee00a07698f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/13CC09F830", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Grading", "Compaction", "Drainage", "Leadership", "Paving stone installation", "Block wall construction", "Crew leadership", "Hardscape installation practices", "Landscape construction", "Hardscape installation" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "construction", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "civil construction" }, { "id" : "6a2c77b774d8ee00a093d269", "title" : "Senior Complaints Manager", "company" : "Zopa", "industry" : "Complaints", "salary" : { "min" : 70000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Complaints Manager in London, adjusted for FinTech industry and manager seniority." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T00:27:14.689", "fingerprint" : "dc4bec856cbb0be8148316e6bf90aad9ccdaa8253b2a76e88e2e97f3a27548d3", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/zopa/da148522-ad9b-44bc-bb5f-fad6effa3bab/apply", "externalId" : "da148522-ad9b-44bc-bb5f-fad6effa3bab", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Case handling", "Decision making", "Root cause analysis" ], "hardSkillsList" : [ "Complaints management", "Regulatory compliance", "Risk management", "Data analysis", "Performance management" ], "hardSkills" : [ { "name" : "Complaints management", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Performance management", "level" : "intermediate" } ], "majorSkills" : "Complaints management, Regulatory compliance, Team leadership", "majorSkillsList" : [ "Complaints management", "Regulatory compliance", "Team leadership" ], "coreResponsibilities" : "Lead complaint handlers, Develop complaint handlers, Performance manage complaint handlers, Set expectations on quality, Set expectations on conduct, Set expectations on performance, Create accountability culture, Create sound judgement culture, Create high-quality decision-making culture, Own end-to-end complaints process, Handle escalated cases, Handle complex cases, Define handling procedures, Maintain quality frameworks, Maintain controls, Support team on difficult cases, Ensure consistency, Ensure good customer outcomes, Set approach for regulatory complaints, Set approach for FOS complaints, Handle DSARs, Make calls on high impact cases, Make calls on sensitive cases, Make calls on ambiguous cases, Keep close to FOS decisions, Keep close to FOS trends, Adjust approach, Ensure fair outcomes, Ensure consistent outcomes, Ensure defensible outcomes, Own alignment with FCA DISP, Own alignment with Consumer Duty, Own alignment with conduct standards, Use complaints data, Identify where things go wrong, Prioritise by customer impact, Prioritise by risk, Work with Product, Work with Risk, Work with Credit, Work with Legal, Work with Operations, Support root cause fixes, Ensure actions land, Ensure repeat issues stop, Report on complaints outcomes, Report on FOS results, Report on key risks, Turn data into insight, Call out risks early, Address risks, Maintain controls, Prepare for audit, Prepare for regulatory review, Build trusted relationships, Drive decisions, Drive change, Represent Complaints in forums, Balance customer needs, Balance business priorities, Balance risk priorities, Push back when needed", "teamCollaboration" : "Work with Product; Work with Risk; Work with Credit; Work with Legal; Work with Operations; Represent Complaints in forums", "domainKnowledge" : "FOS; FCA DISP; Consumer credit regulation; Conduct risk; Banking products; Lending products; Auto finance", "domainList" : [ "fos", "fca-disp", "consumer-credit-regulation", "conduct-risk", "banking-products", "lending-products", "auto-finance" ], "domainSpecificKnowledge" : [ "FOS", "FCA DISP", "Consumer credit regulation", "Conduct risk", "Banking products", "Lending products", "Auto finance" ], "problemSolvingSkills" : "Sound judgement; Complex decision making; Root cause analysis", "outcomesObjectives" : "Ensure good customer outcomes; Ensure fair outcomes; Ensure consistent outcomes; Ensure defensible outcomes", "qualificationsBasic" : "5+ years complaints experience, Experience working with FOS, Experience working with FCA, Experience leading teams", "qualificationsPreferred" : "Background in conduct risk, Background in remediation, Background in complaints policy, Exposure to AI-assisted complaint handling, Exposure to automation", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife Zopa has a wide-ranging complaints function spanning current accounts, consumer lending, auto finance, FOS escalations and a growing AI-assisted case-handling programme. It’s a genuinely complex environment that needs someone who can lead a team, exercise sound judgement on difficult cases, and help the business learn from what complaints are telling it. Reporting to the Head of Complaints, you’ll lead a complaints management team, own the process, and make informed, balanced and complex decisions where needed. You’ll be setting the standard for how we handle our most complex and high-risk cases especially those that go to the Financial Ombudsman Service and making sure what we learn from complaints actually improves how Zopa is built and run. This is a senior role with real influence. You’ll work with Product, Risk, Credit, Legal and Operations, and represent Complaints in senior forums where decisions get made. You’ll own complaints across our banking and lending products, including auto finance. ## A day in the life Team and operational leadership Lead, develop and performance manage a team of complaint handlers and managers, setting clear expectations on quality, conduct and performance Create a culture of accountability, sound judgement and high-quality decision-making Own the end-to-end complaints process including escalated and complex cases Define and maintain handling procedures, quality frameworks and controls across the function Support and guide the team on difficult cases, ensuring consistency and good customer outcomes. Escalated, complex and FOS complaints Help set the approach for handling escalated regulatory and FOS complaints end to end including DSARs Make the call on cases that are high impact, sensitive, or genuinely ambiguous Keep close to FOS decisions and trends, and adjust our approach when needed Make sure our outcomes are fair, consistent, and defensible internally and to regulators Own our alignment with FCA DISP, Consumer Duty and conduct standards. Supporting complaints-driven change Use complaints data to identify where things are going wrong for customers Prioritise by customer impact and risk, not just volume Work closely with Product, Risk, Credit, Legal and Operations to support root cause fixes Partner with the relevant teams to ensure actions land and repeat issues stop. Insight and risk Own how we report on complaints outcomes, FOS results, and key risks to senior leadership Turn data into clear, actionable insight not just dashboards Call out risks early and make sure they’re addressed before they become problems Keep our controls strong and make sure we’re ready for audit or regulatory review at any point. Cross-business influence Build trusted relationships across Zopa, including at senior level Drive decisions and change in areas you don’t directly own Represent Complaints in forums where product, policy, and risk decisions are made Balance what’s right for customers with business and risk priorities and know when to push back. ## About you Complaints experience in retail banking or fintech Deep knowledge of FOS, FCA DISP and consumer credit regulation Experience working directly with the FOS or FCA Hands-on experience with current accounts or consumer lending products Experience leading and developing teams in a complaint and conduct environment Track record of using complaints insight to drive real product or process change Confident making difficult decisions with genuine regulatory and customer consequences Able to influence senior stakeholders and lead change without direct authority Background in conduct risk, remediation or complaints policy Exposure to AI-assisted complaint handling or automation ## Additional Information #LI-LH1 At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. ", "summaryDescription" : "Senior Complaints Manager at Zopa. Skills: Complaints management, Regulatory compliance, Team leadership. Lead complaint handlers. 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Coordination across teams; Internal partners; External partners", "projectManagementSkills" : [ "Project management" ], "toolProficiency" : [ "Microsoft Office", "PowerPoint", "Excel" ], "communicationSkills" : "Executive communications; Board-level materials; Executive team materials", "specialRequirements" : "Not eligible for immigration sponsorship", "outcomesObjectives" : "Ensure priorities remain aligned; Ensure timelines are met; Ensure team leaders stay on course; Elevate President's impact; Elevate COO's impact", "qualificationsBasic" : "Bachelor's degree or equivalent, 7+ years supporting senior executives, Advanced Microsoft Office Suite proficiency, Exceptional organization skills, Project management skills, Prioritization skills, Excellent written communication skills, Excellent verbal communication skills, Ability to work strategically, Comfortable with detailed execution, Authorized to work in US", "qualificationsPreferred" : "Skill based experience equivalent to Bachelor's", "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary We are seeking a highly skilled, proactive, and operationally minded Executive Assistant to support the President Chief Operating Officer (COO) and serve as a key connector across the executive leadership team. This role is designed for a strategic, detail‑oriented professional who will be responsible for creating order, driving operational excellence, and ensuring priorities remain aligned, timelines are met and team leaders stay on course. The ideal candidate thrives in a fast‑paced environment, has exceptional communication and organizational skills, and is equally comfortable handling high‑level executive projects and day‑to‑day administrative tasks. Approaches work with a hands-on mindset and a strong sense of ownership, regardless of scope or complexity. Executive Support & Operational Leadership - Serve as the primary partner to the President and COO, anticipating needs, managing priorities, and ensuring seamless day‑to‑day operations. - Drive follow‑through on decisions, action items, and projects to ensure clarity, accountability, and timely execution. - Can act as an extension of the President and COO in meetings and communications for coordination across teams. Presentation Development & Communication - Create high‑quality presentations, reports, executive team and board‑level materials that clearly communicate complex information. PowerPoint and Excel at a minimum. - Draft executive communications, talking points, and internal updates as needed. Calendar, Travel & Logistics Management - Manage complex, dynamic calendars and prioritize scheduling needs for the President and COO. - Coordinate travel itineraries, accommodations, and detailed briefings to ensure smooth logistics. - Plan and execute internal and external meetings, events, and engagements. Administrative Excellence - Oversee traditional executive administrative activities, including expense reports, document management, and contract routing. - Serve as the point of contact for internal and external partners on behalf of the CPO. - Continuously refine and improve administrative and operational processes. Qualifications - Bachelor’s degree or equivalent skill based experience. - 7+ years of experience supporting senior executives; - Exceptional organization, project management, and prioritization skills. - Advanced proficiency in Microsoft Office Suite, especially PowerPoint and Excel. - Strong judgment, discretion, and the ability to handle confidential information. This cannot be overstated. - Excellent written and verbal communication skills. - Proven ability to work both strategically and tactically; comfortable switching between big‑picture thinking and detailed execution. - Passion for operational excellence and continuous improvement. Personal Attributes - Highly proactive—always one step ahead. - Collaborative, relationship‑oriented, and able to influence without authority. - Calm under pressure and adaptable to shifting priorities. Leads with accountability and a willingness to engage wherever needed to drive results. - Exhibits flexibility and commitment by engaging in both strategic and operational work to meet organizational needs. - Resourceful, solutions‑focused, and committed to elevating the President and COO’s impact on the organization. This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link https://postings.govdocs.com/#/8sZXnFNWk3KYs3F To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link https://www.inovalon.com/privacy-policy/", "summaryDescription" : "Executive Assistant to the President and Chief Operating Officer at Inovalon. Skills: Executive support, Operational leadership, Presentation development, Communication. Serve as primary partner. Anticipate needs", "createdAt" : "2026-06-14T05:04:38.900", "lastUpdated" : "2026-06-15T11:44:27.057", "ingestTimestamp" : "2026-06-14T05:04:38.900", "mongoId" : "6a2ca0f974d8ee00a09a3f3b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Executive support", "Calendar management", "Travel coordination", "Meeting planning", "Expense reporting", "Document management", "Contract routing", "Relationship-oriented", "Flexibility", "Resourceful", "Solutions-focused", "Operational leadership", "Presentation development", "Communication", "Operational excellence", "Executive project management", "Process improvement", "Project management", "Microsoft Office", "PowerPoint", "Excel" ], "skillCount" : 21, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b66f292fd229cf5d46f", "title" : "Complaints Legal Analyst (Spanish Market) - Maternity Cover", "company" : "N26", "industry" : "Banking", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Complaints Legal Analyst in Madrid, Spain, adjusted for the FinTech industry and a medium-sized company." }, "location" : "Madrid, Madrid, Spain", "locations" : [ "Madrid", "Madrid", "Spain" ], "timestamp" : "2026-06-16T08:16:13.251", "fingerprint" : "c2582531619dadf09541907624a40515a0eae0dc27633f9ca365b6a93c2aa331", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://n26.com/en-eu/careers/positions/8000161?gh_jid=8000161", "externalId" : "8000161", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "state" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "40.4237276,-3.6899043" } ], "locationText" : "Madrid, Madrid, Spain", "minimumEducation" : "Bachelor's", "domainKnowledge" : "Regulatory requirements; Risk management; Legal analysis; Compliance oversight", "domainList" : [ "regulatory-requirements", "risk-management", "legal-analysis", "compliance-oversight" ], "domainSpecificKnowledge" : [ "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight" ], "remoteFriendly" : false, "rawDescription" : "About the opportunity We invite you to contribute in shaping the future of digital banking in the Complaint Management & Prevention Department - a business unit that connects our Customers, Authorities and internal stakeholders on the exciting journey of shaping compliant and seamless services, that our Users love. To role would be ideally based in Madrid. You will have the opportunity to make an impact at N26 by working with stakeholders across multiple functions in the ever-changing world of finance. Please mind for this role native-level Spanish language skill is essential. In your next challenge, you will: Take care (record, process, respond) of formal complaints from lawyers, users, or via authority in Spanish Help to identify complaints root-causes and define possible solutions Assist and participate in mitigation projects to prevent further complaints Take over own initiatives to improve operational procedures with a focus on compliance Face a great variety of different topics and a not monotonous work Witness a very good team spirit and cooperation with various stakeholders of all departments Develop more bank-specific expertise esp. about compliance-related topics Work on all tasks in your area with a substantial degree of autonomy, and be a Point-of-Contact if any issues arise Detect inefficiencies in the team’s workflows proactively and propose efficient solutions What you’ll need to be successful? You speak Spanish (native level), and fluent English, knowledge of German/Italian/French is a plus Relevant Bachelor’s degree (e. g. law studies) is desirable Relevant work experience in legal, compliance, banking sector and financial service industry Previous experience communicating with government regulators is a plus You are an analytical thinker with strong investigation skills, ideally combined with process optimisation expertise You are able to carry out accurate legal research independently Knowledge on how to use a CRM system (“Salesforce”) and experience with process management tools like “Jira” and “Confluence” is a plus You use your time effectively, can prioritise appropriately and are able to work under strict deadlines You are committed and eager to learn and want to drive the improvement and optimisation of our processes Continuously challenge the status quo Actively help yourself (and others) being successful You enjoy working in a very motivated team but also have a high degree of autonomy What’s in it for you? Accelerate your career growth by joining one of Europe’s most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running \uD83D\uDE80 Personal development budget, discounted public transit pass (selected locations), German language classes, fitness memberships, childcare services (selected locations), N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop 26 vacation days per year, with an additional day for each year of service - up to 30 days A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies A relocation package with visa support for those who need it Who we are? N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. Founded in 2013, N26 now has 7 million customers in 25 markets. Our talented team works across 8 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna, New York and São Paulo. Sounds good? Apply now for this position. N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.", "summaryDescription" : "Complaints Legal Analyst (Spanish Market) - Maternity Cover at N26", "postedDate" : "2026-06-15T23:24:55.444", "createdAt" : "2026-06-15T23:24:55.444", "lastUpdated" : "2026-06-16T08:16:13.251", "ingestTimestamp" : "2026-06-15T23:24:55.444", "mongoId" : "6a305b66f292fd229cf5d46f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056e0f292fd229cf301f2", "title" : "On-the-Ground Specialist (Contractor)", "company" : "Instacart", "industry" : "Retail", "salary" : { "min" : 40.0, "max" : 46.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Field", "locations" : [ "Field" ], "timestamp" : "2026-06-16T09:22:05.941", "fingerprint" : "d118f4332f667a7abfb654f1d3211dbd8f53dd7e3060473d02c73d2a924da287", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://instacart.careers/job/?gh_jid=8008104", "externalId" : "8008104", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0177269,-76.8530840" }, { "city" : "Mifflinburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.9175820,-77.0477501" }, { "city" : "Selinsgrove", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7993524,-76.8619072" }, { "city" : "Beavertown", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7536190,-77.1693212" } ], "locationText" : "Milton, Pennsylvania, United States; Mifflinburg, Pennsylvania, United States; Selinsgrove, Pennsylvania, United States; Beavertown, Pennsylvania, United States", "employmentType" : "CONTRACT", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Problem-solving" ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Deployment execution, In-store support, Training reinforcement, Operational excellence", "majorSkillsList" : [ "Deployment execution", "In-store support", "Training reinforcement", "Operational excellence" ], "coreResponsibilities" : "Support end-to-end testing of Caper Carts, Assist with cart setup, staging, and validation, Execute key in-store tasks, Provide on-site support during launch, Troubleshoot issues in real time, Assist customers with Caper Cart usage, Assist store teams with Caper Cart usage, Reinforce best practices, Reinforce training with store associates, Ensure store teams are confident in core workflows, Assist with “train-the-trainer” execution, Maintain cart readiness, Identify and escalate issues, Provide feedback on store performance, Provide feedback on opportunities for improvement, Partner with Implementation Managers, Partner with Ops Leads, Support communication between store teams and internal stakeholders, Adapt to evolving deployment strategies, Support continuous improvement efforts", "teamCollaboration" : "Cross-functional collaboration; Store teams; Internal stakeholders; Implementation Managers; Ops Leads", "domainKnowledge" : "Grocery industry; Retail technology", "domainList" : [ "grocery-industry", "retail-technology" ], "domainSpecificKnowledge" : [ "Grocery industry", "Retail technology" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "In-market travel, Out-of-market travel", "outcomesObjectives" : "Ensure carts are fully functional; Ensure launches are set up for success; Drive early adoption; Ensure smooth customer experience", "qualificationsBasic" : "Hands-on, Detail-oriented, Comfortable working independently, Enjoy working directly with store teams and customers, Take ownership of work, Experience in retail, field operations, or customer-facing roles, Communication and problem-solving skills, Ability to work independently in a fast-paced, in-store environment, Comfortable with light technical troubleshooting, Learning new tools, Ability to travel in-market (within 2.5 hours) regularly, Flexibility to travel out-of-market (within U.S.) up to 40% of the time", "qualificationsPreferred" : "Experience supporting retail technology, Experience in-store deployments, Familiarity with training store teams, Familiarity with onboarding store teams, Prior experience in contractor roles, Prior experience in field-based roles", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a reliable and execution-focused On-the-Ground Specialist to support Caper Cart deployments across retail partners. This role is critical in enabling scalable, high-quality launches by providing in-store support for testing, training reinforcement, and launch execution. The On-the-Ground Specialist Specialist works closely with Implementation and Operations teams to ensure carts are fully functional, store teams are supported, and launches are set up for success. This role is designed to provide local, in-market support for deployment execution, complementing the Implementation team’s focus on site visits and training. About the Job In-Store Execution Support Support end-to-end testing of Caper Carts to ensure full functionality ahead of launch Assist with cart setup, staging, and validation to ensure readiness for customer use Execute key in-store tasks aligned to deployment timelines and checklists Launch & Post-Launch Support Provide on-site support during launch to troubleshoot issues in real time Assist customers and store teams with Caper Cart usage as needed Reinforce best practices to drive early adoption and smooth customer experience Training Reinforcement Support Implementation team by reinforcing training with store associates Help ensure store teams are confident in core workflows (checkout flow, cart usage, troubleshooting basics) Assist with “train-the-trainer” execution where applicable Operational Excellence Maintain cart readiness, including charging, cleanliness, and proper placement Identify and escalate issues related to hardware, software, or store operations Provide feedback to Implementation and Operations teams on store performance and opportunities for improvement Cross-Functional Collaboration Partner with Implementation Managers and Ops Leads to execute deployment plans Support communication between store teams and internal stakeholders during launch, including across multiple deployment locations as needed. Adapt to evolving deployment strategies and support continuous improvement efforts About You Minimum Qualifications You are hands-on, detail-oriented, and thrive in fast-paced environments You are comfortable working independently while staying aligned with a broader team You enjoy working directly with store teams and customers to solve problems You take ownership of your work and contribute to successful, high-quality launches Experience in retail, field operations, or customer-facing roles Strong communication and problem-solving skills Ability to work independently in a fast-paced, in-store environment Comfortable with light technical troubleshooting and learning new tools Ability to travel in-market (within 2.5 hours) regularly Flexibility to travel out-of market (within U.S.) up to 40% of the time Preferred Qualifications Experience supporting retail technology or in-store deployments Familiarity with training or onboarding store teams Prior experience in contractor or field-based roles Hourly Rate - $40-$46/hour", "summaryDescription" : "On-the-Ground Specialist (Contractor) at Instacart. Skills: Deployment execution, In-store support, Training reinforcement, Operational excellence. Support end-to-end testing of Caper Carts. Assist with cart setup, staging, and validation", "postedDate" : "2026-06-15T23:19:17.193", "createdAt" : "2026-06-15T23:19:17.193", "lastUpdated" : "2026-06-16T09:22:05.941", "ingestTimestamp" : "2026-06-15T23:19:17.193", "mongoId" : "6a3056e0f292fd229cf301f2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 83200, "salaryAnnualMax" : 95680, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Problem-solving", "Deployment execution", "In-store support", "Training reinforcement", "Operational excellence", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Grocery industry", "Retail technology" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30515bf292fd229ceff29b", "title" : "Executive Assistant to the CMO", "company" : "American College of Obstetricians and Gynecologists", "salary" : { "min" : 85000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Washington, District of Columbia, United States", "locations" : [ "Washington", "District of Columbia", "United States" ], "timestamp" : "2026-06-16T08:58:31.654", "fingerprint" : "7fe34b425b8b2ce97ceea86d74ce9885e0a8eab99ee4d55763236484dadb9556", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/acog/jobs/4284078009", "externalId" : "4284078009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "The Executive Assistant to the CMO plays a critical role in ensuring the smooth operation of executive-level functions. This position is primarily responsible for providing high-level administrative support to the Chief Medical Officer and as needed, to other senior leaders. The Executive Assistant manages complex calendars, coordinates meetings and travel, prepares communications and reports, and handles confidential information with discretion. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D. C. Duties/Responsibilities: Manage the CMO’s schedule including coordinating appointments, meetings, and travel arrangements to ensure efficient time management. Anticipates and resolves conflicts. Handle communications, acting as a gatekeeper screening calls and meeting requests. Prioritizing those that align with the CMO’s strategic objectives. Organize and maintain administrative operations, manage multiple tasks and projects with competing priorities, and ensure smooth office operations. Work closely with the CMO to keep them informed of upcoming commitments and responsibilities, following up appropriately. Assists with presentations and document preparation. Provides administrative support to the CMO and other senior managers as needed. Maintains effective and professional verbal and written interactions with peers, stakeholders, supervisors, and other staff. Demonstrates the ability and willingness to manage new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action. Completes assigned work and meets deadlines without reminders/follow-up from supervisor or others. Performs work conscientiously with a high degree of accuracy. Works independently and/or within a team on special projects at the request of the CMO, which may include planning and coordinating multiple presentations, compiling, and disseminating large volumes of information, and organizing Division wide efforts. Collects weekly status reports from managers and distributes copies to Senior Management Team members. Prepares agendas for meetings as needed. Takes and transcribes meeting minutes as needed. Schedules and assists in the planning and preparation of organizational activities and meetings throughout the year. Performs all other duties as assigned. Required Skills/ Abilities: Strong organizational skills and ability to prioritize multiple tasks seamlessly with excellent attention to detail. Able to maintain a high level of integrity and discretion in handling confidential information. High level of capability with use of Microsoft Office products (Word, Excel and PowerPoint, one note Outlook). Experience with audio visual equipment and teleconferencing. Must have excellent communication, analytical and organizational skills with strong attention to detail. Read, write and speak fluent English. Exemplary customer service skills and professional demeanor. Ability to anticipate needs of the office and plan accordingly. Ability to communicate effectively, both verbally and in writing, with staff, clients, and visitors. Works collaboratively with staff to build and maintain a strong team environment to accomplish the tasks necessary to serve and support the goals of ACOG. Ability to effectively work in a high pressure, fast-paced environment and be held accountable for results. Ability to demonstrate conduct conforming to a set of values and accepted standards. Ability to be flexible with work hours and be physically in the office a minimum of 3 days per week (4 days preferred) (more on-site presence may be required depending on the schedule) Work hours 8:30-4:30, some afterhours work and communication required. Comfort working in a diverse and inclusive environment. Some domestic travel required. International travel may be required. Education and Experience: Associate degree in business administration, or a related field, bachelor’s degree preferred. 10 or more years of experience preferred in working in an executive assistant role supporting C-Level executives. Prior work with a healthcare nonprofit CEO preferred. Nonprofit board experience is preferred. Salary Range $85,000—$95,000 USD Our Perks Paid Parental Leave – Breastfeeding Friendly Workplace – Flexible work schedule – Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more! ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. The College also participates in E-Verify.", "summaryDescription" : "Executive Assistant to the CMO at American College of Obstetricians and Gynecologists", "postedDate" : "2026-06-15T23:16:36.013", "createdAt" : "2026-06-15T23:16:36.013", "lastUpdated" : "2026-06-16T08:58:31.654", "ingestTimestamp" : "2026-06-15T23:16:36.013", "mongoId" : "6a30515bf292fd229ceff29b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 95000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde4492beec4dd3d9a332a", "title" : "Group Lead for the Construction and Field Support Section - Bridge Division", "company" : "TxDOT", "industry" : "Government", "salary" : { "min" : 103000.0, "max" : 139550.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "UST-Texas-Austin-Stassney Hq - Main", "locations" : [ "UST-Texas-Austin-Stassney Hq - Main", "Yearly", "Exempt,
Stassney Hq - Main (SHQMAIN)
6230 East Stassney Lane
Austin, 78744

, Stassney Hq - Main" ], "certifications" : [ "Professional Engineer (PE) license" ], "timestamp" : "2026-06-16T00:17:58.498", "fingerprint" : "81caf017cf7c9dd94c92b25a47387be78f671286bfadb1801cad91455288951e", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=43604", "externalId" : "43604", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Transportation engineering, Structural analysis, Bridge design, Bridge repair, Bridge rehabilitation", "professionalSkills" : [ "Engineering leadership", "Construction management", "Field support" ], "hardSkillsList" : [ "Structural engineering", "Construction inspection" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Structural engineering", "level" : "intermediate" }, { "name" : "Construction inspection", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Bridge construction, Field support, Engineering leadership", "majorSkillsList" : [ "Bridge construction", "Field support", "Engineering leadership" ], "coreResponsibilities" : "Lead engineers and inspectors, Provide construction support, Provide field support, Support bridge projects statewide, Provide bridge construction guidance, Perform structural analyses, Design bridge repair solutions, Design bridge rehabilitation solutions, Train districts on bridge repairs", "teamCollaboration" : "Bridge Division; Construction and Maintenance Branch", "domainKnowledge" : "Texas Bridge Program", "domainList" : [ "texas-bridge-program" ], "domainSpecificKnowledge" : [ "Texas Bridge Program" ], "problemSolvingSkills" : "Structural analysis", "specialRequirements" : "Statewide travel required", "qualificationsBasic" : "10+ years of experience in transportation engineering, Bachelor's degree in Engineering, Professional Engineer (PE) license", "qualificationsPreferred" : "Master's degree in Engineering preferred, Experience with bridge construction and maintenance preferred, Experience leading engineering teams preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "TxDOT’s Bridge Division is looking to hire a Group Lead for the Construction and Field Support Section of the Construction and Maintenance Branch. The Construction and Maintenance Branch provides bridge construction guidance, performs structural analyses and designs solutions for bridge repair/rehabilitation, and trains districts to perform bridge repairs with in-house personnel. This employee will lead a group of engineers and construction inspectors in providing construction and field related support for bridge projects across the state. This employee will be based in Austin, TX but is expected to travel statewide as job duties require. Texas’ inventory of over 57,000 bridges is 28,000 more than any other state, and more than the combined inventories of 17 states. For more information on the Texas Bridge Program, go to https://www.txdot.gov/government/reports/texas-bridges.html. If you are looking for a career as part of a diverse workforce of over 13,000 employees statewide and you have the technical and leadership skills to help lead the largest bridge program in the country, let’s talk! The work location is 6230 E Stassney Lane, Austin, TX 78744 Transportation Engineer III: B26: $103,000 – $126,000 yearly Transportation Engineer IV: B27: $107,000 - $133,000 yearly Transportation Engineer V: B28: $109,650 - $139,550 yearly 103,000.00 139,550.00", "summaryDescription" : "Group Lead for the Construction and Field Support Section - Bridge Division at TxDOT. Skills: Bridge construction, Field support, Engineering leadership. Lead engineers and inspectors. Provide construction support", "createdAt" : "2026-06-14T20:47:58.223", "lastUpdated" : "2026-06-16T00:17:58.498", "ingestTimestamp" : "2026-06-14T20:47:58.223", "mongoId" : "69dde4492beec4dd3d9a332a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 103000, "salaryAnnualMax" : 139550, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Structural engineering", "Construction inspection", "Leadership", "Bridge construction", "Field support", "Engineering leadership", "Construction management", "Texas Bridge Program", "Professional Engineer (PE) license" ], "skillCount" : 9, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb2f474d8ee00a09e3354", "title" : "Manager of Administration and Executive Assistant to the COO", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager of Administration and Executive Assistant to the COO in New York, USA, adjusted for seniority and typical industry ranges." }, "location" : "New York City, NY", "locations" : [ "New York City, NY" ], "timestamp" : "2026-06-15T08:44:40.432", "fingerprint" : "3d7e46a7121e87e12888e884a4ccaf8b14903ab71b0d009e804f8c8fa18b5e5b", "source" : "jazzhr", "language" : "en", "externalId" : "dLrwv3a5B7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceLevel" : "Manager", "summaryDescription" : "Manager of Administration and Executive Assistant to the COO", "createdAt" : "2026-06-14T07:53:13.533", "lastUpdated" : "2026-06-15T08:44:40.432", "ingestTimestamp" : "2026-06-14T07:53:13.533", "mongoId" : "6a2cb2f474d8ee00a09e3354", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a2ca43974d8ee00a09b0ccd", "title" : "Picnic Behind the Hires", "company" : "Picnic", "industry" : "Retail", "salary" : { "min" : 32000.0, "max" : 42000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level e-commerce roles in Amsterdam, Netherlands, adjusted for company size and industry." }, "location" : "Amsterdam, North Holland, Netherlands", "locations" : [ "Amsterdam", "North Holland", "Netherlands" ], "timestamp" : "2026-06-15T06:52:43.629", "fingerprint" : "d1472cf3ffdd144b9a0825e9b0565c2917914a3856095306e335543275d6e6db", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://jobs.picnic.app/nl/vacancies?gh_jid=8000263", "externalId" : "8000263", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "state" : "North Holland", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, North Holland, Netherlands", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Talent acquisition", "Employee relations", "Organizational development", "Business thinking", "Problem solving" ], "hardSkillsList" : [ "Recruitment processes", "Hiring at scale" ], "softSkillsList" : [ "Curious", "People-driven", "Commercially minded" ], "hardSkills" : [ { "name" : "Recruitment processes", "level" : "intermediate" }, { "name" : "Hiring at scale", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curious" }, { "name" : "People-driven" }, { "name" : "Commercially minded" } ], "majorSkills" : "Talent management, Recruitment, HR processes", "majorSkillsList" : [ "Talent management", "Recruitment", "HR processes" ], "coreResponsibilities" : "Hire Category Managers, Hire Software Engineers, Support market launches, Take ownership of hiring processes, Partner with stakeholders, Shape teams", "teamCollaboration" : "Partner closely with stakeholders; Collaborate with recruiters; Collaborate with attendees", "domainKnowledge" : "Talent acquisition at scale; Recruitment at scale", "domainList" : [ "talent-acquisition-at-scale", "recruitment-at-scale" ], "domainSpecificKnowledge" : [ "Talent acquisition at scale", "Recruitment at scale" ], "continuousLearning" : "Gain insider view; Learn how we combine data; Experience real challenges", "problemSolvingSkills" : "Solving real business challenges; Recruitment challenge", "qualificationsBasic" : "0-2 years experience, BSc or MSc degree, Fluent in English", "qualificationsPreferred" : "Dutch fluency a plus, German fluency a plus, French fluency a plus", "workSiteFlexibility" : "Onsite", "rawDescription" : "In a nutshell Ever wondered what it’s like to hire, shape, and grow the teams behind Europe’s fastest-scaling online supermarket? \uD83E\uDD51\uD83D\uDCE6✨ At Picnic, recruitment isn’t about filling vacancies, it’s about building the teams that drive growth, innovation, and expansion across Europe. From hiring Category Managers and Software Engineers to supporting launches in entirely new markets, recruiters play a key role in shaping the future of the business. Now, we’re inviting you inside. Join us on September 3rd at Picnic HQ in Amsterdam for an exclusive early-career recruitment event designed for ambitious, curious talent eager to explore what a career in talent acquisition at Picnic could look like. This isn’t your typical company presentation. Through interactive discussions, collaborative challenges, and conversations with our TA team, you'll get a firsthand look at how we approach hiring at scale—and the impact recruiters have from day one. If you’re people-driven, commercially minded, and energized by solving real business challenges, this is your opportunity to experience recruitment at Picnic up close. Picnic Behind the Hires Recruiters at Picnic are more than talent finders—they’re strategic partners, problem solvers, and growth enablers. From day one, recruiters take ownership of hiring processes, partner closely with stakeholders across the business, and help shape the teams that power our continued growth. During this event, you’ll meet the people behind our hiring success, learn how we combine data, creativity, and business thinking, and experience some of the real challenges our recruiters tackle every day. What's on the agenda? 17:00 – Doors open, welcome drinks & check-in 17:30 – Opening talk: Recruitment at Picnic 18:00 – Interactive round-table discussions with our recruiters 19:00 – Mini recruitment case challenge 19:45 – Networking drinks & food Why join? Gain an insider view of recruitment in a fast-scaling international scale-up Explore how Picnic recruiters combine ownership, data, and creativity to solve hiring challenges Collaborate with recruiters and fellow attendees through interactive sessions Put your problem-solving skills to the test during a real-world recruitment challenge Experience the culture, energy, and people that make Picnic a unique place to work Is this event for you? We have limited spots available and will make a CV-based selection, followed by a short phone call with one of our recruiters. You’re a great fit if: You hold (or recently completed) a BSc or MSc in Psychology, Business, HR, or a related field You have 0–2 years of experience in recruitment, talent acquisition, HR, or a people-focused environment You’re curious about working in a fast-paced scale-up and eager to learn You enjoy solving problems, building relationships, and taking ownership You’re fluent in English (Dutch, German, or French is a plus!) Program \uD83D\uDCCD Location: Picnic HQ, Amsterdam \uD83D\uDCC5 Date: September 3rd, 2026 ⏰ Time: 17:00 – 20:30 CET \uD83E\uDD1D Format: Opening talk, interactive round tables, mini case challenge, and networking session \uD83E\uDD42 Food and drinks provided How to apply Apply via this page by submitting your CV before August 27th. Following the event, selected participants may have the opportunity for an informal, no-strings-attached conversation with one of our recruiters to learn more about career opportunities at Picnic. We’re excited to meet the next generation of recruitment talent—people who are curious, entrepreneurial, and ready to help shape the teams driving the future of online retail.", "summaryDescription" : "Picnic Behind the Hires at Picnic. Skills: Talent management, Recruitment, HR processes. Hire Category Managers. Hire Software Engineers", "postedDate" : "2026-06-14T08:48:58.071", "createdAt" : "2026-06-14T08:48:58.071", "lastUpdated" : "2026-06-15T06:52:43.629", "ingestTimestamp" : "2026-06-14T08:48:58.071", "mongoId" : "6a2ca43974d8ee00a09b0ccd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Recruitment processes", "Hiring at scale", "Curious", "People-driven", "Commercially minded", "Talent management", "Recruitment", "HR processes", "Talent acquisition", "Employee relations", "Organizational development", "Business thinking", "Problem solving", "Talent acquisition at scale", "Recruitment at scale" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305571f292fd229cf1f9c1", "title" : "Research Fellow (Aboriginal and Torres Strait Islander Health) (Identified)", "company" : "The University of Sydney", "industry" : "Healthcare", "salary" : { "min" : 127436.0, "max" : 146544.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T15:01:21.651", "fingerprint" : "b30a96c205e4dabde20119703e841a7cb54444b0d8021337328ee2f0f3115b25", "source" : "workday", "language" : "en", "applyUrl" : "https://usyd.wd105.myworkdayjobs.com/USYD_EXTERNAL_CAREER_SITE/job/Camperdown-Campus/Research-Fellow--Aboriginal-and-Torres-Strait-Islander-Health---Identified-_0151852", "externalId" : "0151852", "industryFunction" : { }, "locationPoint" : "-25.2744,133.7751", "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "PART_TIME", "professionalSkills" : [ "Research design", "Research methodology", "Research delivery", "Stakeholder engagement" ], "hardSkillsList" : [ "Original research", "Scholarly outputs", "Research impact" ], "hardSkills" : [ { "name" : "Original research", "level" : "intermediate" }, { "name" : "Scholarly outputs", "level" : "intermediate" }, { "name" : "Research impact", "level" : "intermediate" } ], "majorSkills" : "Research design, Community engagement", "majorSkillsList" : [ "Research design", "Community engagement" ], "coreResponsibilities" : "Conduct high-quality research, Contribute to design of research, Contribute to delivery of research, Contribute to translation of research, Produce high-impact research outputs, Maintain active research profile, Contribute to development of funding applications, Support delivery of funded research projects, Build collaborative relationships with communities, Build collaborative relationships with researchers, Build collaborative relationships with health services, Build collaborative relationships with government agencies, Build collaborative relationships with key stakeholders, Support research excellence through mentoring, Contribute to supervision activities, Contribute to effective operation of the Centre, Participate in administrative activities, Participate in strategic initiatives", "teamCollaboration" : "Collaborative research environment; Partnerships with communities; Partnerships with stakeholders", "projectManagementSkills" : [ "Manage competing priorities" ], "domainKnowledge" : "Public health; Medical research; Healthcare settings; Research guidelines", "domainList" : [ "public-health", "medical-research", "healthcare-settings", "research-guidelines" ], "domainSpecificKnowledge" : [ "Public health", "Medical research", "Healthcare settings", "Research guidelines" ], "communicationSkills" : "Conference presentations; Scholarly reports; Professional network", "documentationSkills" : "Peer-reviewed publications", "specialRequirements" : "Identified position for Aboriginal and Torres Strait Islander people only", "outcomesObjectives" : "Improves health outcomes; Supports community priorities; Positive community outcomes; Strengthen Centre's research profile", "qualificationsBasic" : "PhD in a relevant field, Relevant combination of training and experience, Demonstrated experience working with Aboriginal and Torres Strait Islander communities, Understanding of culturally appropriate and ethical approaches to research engagement, Experience conducting original research within Aboriginal health, public health, medical research or healthcare settings, Evidence of scholarly outputs and research impact, Ability to build collaborative relationships across academic, industry, community and government stakeholders, Proven ability to supervise, mentor and support students or early career researchers, Sound understanding of relevant research guidelines, Organisational skills, Ability to manage competing priorities effectively", "qualificationsPreferred" : "Developing research profile, Developing professional network, Contribute to supervision activities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "* **Part-time (15 hours per week) 2-year fixed-term opportunity, based at the Poche Centre for Indigenous Health Research** * **Join a nationally recognised Aboriginal and Torres Strait Islander health research centre and contribute to research that creates meaningful, lasting impact for communities across Australia** * **Base Salary $127,436 - $146,544 (pro-rata) + 17% superannuation** **About the opportunity** **This position has been designated for Aboriginal and Torres Strait Islander people only under the provisions of section 126 of the Anti-Discrimination Act 1977 (NSW).** [The Poche Centre for Indigenous Health](https://www.sydney.edu.au/medicine-health/our-research/research-centres/the-poche-centre-for-indigenous-health.html) is seeking a Research Fellow to contribute to research that advances Aboriginal and Torres Strait Islander health and wellbeing. Working within a collaborative and culturally responsive research environment, you will apply your expertise in research design, methodology and delivery to undertake high-quality research that informs policy, practice and positive community outcomes. Reporting under broad direction, you will conduct and publish original research, contribute to securing competitive funding, build meaningful partnerships with Aboriginal and Torres Strait Islander communities and stakeholders, and support the translation of research into real-world impact. You will also contribute to mentoring students and early career researchers while helping to strengthen the Centre's research profile and commitment to excellence. Your key responsibilities will be to: * Conduct high-quality research in Aboriginal and Torres Strait Islander health, contributing to the design, delivery and translation of research that improves health outcomes and supports community priorities. * Produce high-impact research outputs, including peer-reviewed publications, conference presentations and scholarly reports, while maintaining an active research profile. * Contribute to the development of competitive research funding applications and support the successful delivery of funded research projects. * Build and maintain collaborative relationships with Aboriginal and Torres Strait Islander communities, researchers, health services, government agencies and other key stakeholders. * Support research excellence through mentoring students and early career researchers, and contribute to supervision activities where appropriate. * Contribute to the effective operation of the Centre through participation in administrative activities, strategic initiatives and a positive, inclusive workplace culture. **About you** * PhD in a relevant field or relevant combination of training and experience. * Demonstrated experience working with Aboriginal and Torres Strait Islander communities, with a strong understanding of culturally appropriate and ethical approaches to research engagement. * Experience conducting original research within Aboriginal health, public health, medical research or healthcare settings, with evidence of scholarly outputs and research impact. * A developing research profile and professional network, with the ability to build collaborative relationships across academic, industry, community and government stakeholders. * Proven ability to supervise, mentor and support students or early career researchers, alongside strong communication, presentation and stakeholder engagement skills. * A genuine commitment to improving Aboriginal and Torres Strait Islander health outcomes, supported by a sound understanding of relevant research guidelines, strong organisational skills and the ability to manage competing priorities effectively. **This position has been designated for Aboriginal and Torres Strait Islander people only under the provisions of section 126 of the Anti-Discrimination Act 1977 (NSW). Applicants will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person as per the University 's Confirmation of Identity Policy 2015** _To be eligible for this position, you must provide a statement and supporting documentation that addresses how you meet each of the following criteria for Aboriginality:_ _i. be of Australian Aboriginal or Torres Strait Islander descent; and_ _ii. identify as an Australian Aboriginal or Torres Strait Islander; and_ _iii. be accepted as such by the community in which they live or have lived._ _The University may request further information from applicants as required. Supporting documentation may include, but is not limited to, a letter of Aboriginality signed under the common seal from a recognised incorporated Aboriginal or Torres Strait Islander Community organisation such as Land Council or Elders group, Aboriginal Medical Service or a letter on letterhead from a Local Aboriginal Land Council demonstrating membership of the Council._ **Sponsorship / work rights for** **Australia** You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment. **Pre-employment checks and declarations** Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to [Prevent and Eliminate Gender-Based Violence](https://www.sydney.edu.au/about-us/vision-and-values/safety-and-respect/sexual-harm-and-gender-based-violence.html) you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a **Working with Children Check clearance** in accordance with the _Child Protection (Working with Children) Act 2012._ **EEO statement** At the University of Sydney, our shared values are [trust, accountability and excellence](https://www.sydney.edu.au/about-us/vision-and-values.html) and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to [diversity and inclusion](https://www.sydney.edu.au/about-us/vision-and-values/diversity.html), evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of [Aboriginal and Torres Strait Islander People](https://www.sydney.edu.au/about-us/careers-at-sydney/indigenous-careers.html), [women](https://www.sydney.edu.au/about-us/vision-and-values/diversity/gender-equity.html), [people living with a disability](https://www.sydney.edu.au/about-us/careers-at-sydney/careers-for-people-with-disability.html), [people from culturally and linguistically diverse backgrounds](https://www.sydney.edu.au/about-us/vision-and-values/diversity/cultural-diversity.html), and those who identify as [LGBTQIA+](https://www.sydney.edu.au/about-us/vision-and-values/diversity/lgbtiq-community.html). We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. [Find out more about our work on diversity and inclusion](http://sydney.edu.au/about-us/vision-and-values/diversity.html). **How to apply** Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the **Apply** button at the top of the page. For employees of the University or contingent workers, please login into your [**Workday**](https://sydney.edu.au/workday) account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Roshik Prasad, Recruitment Operations by email to roshik.prasad@sydney.edu.au **©** The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the [Position Description](https://unisyd.sharepoint.com/:b:/s/WorkdayIntegration/IQCcuF3s46xVSI03YJulQHgHAdFBFKIWnKXcqjwJjmLf8Z0?download=1) for this role. **Applications Close** Thursday 25 June 2026 11:59 PM", "summaryDescription" : "Research Fellow (Aboriginal and Torres Strait Islander Health) (Identified) at The University of Sydney. Skills: Research design, Community engagement. Conduct high-quality research. Contribute to design of research", "postedDate" : "2026-06-13T03:44:01.341", "createdAt" : "2026-06-16T03:44:01.334", "lastUpdated" : "2026-06-16T15:01:21.651", "ingestTimestamp" : "2026-06-16T03:44:01.334", "mongoId" : "6a305571f292fd229cf1f9c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://usyd.wd105.myworkdayjobs.com/USYD_EXTERNAL_CAREER_SITE/job/Camperdown-Campus/Research-Fellow--Aboriginal-and-Torres-Strait-Islander-Health---Identified-_0151852", "salaryAnnualMin" : 127436, "salaryAnnualMax" : 146544, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Original research", "Scholarly outputs", "Research impact", "Research design", "Community engagement", "Research methodology", "Research delivery", "Stakeholder engagement", "Manage competing priorities", "Public health", "Medical research", "Healthcare settings", "Research guidelines" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "69ec72e84c40e2acd1d0b686", "title" : "Assistant to the Director", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Assistant to the Director in Austin, TX, with adjustments for government industry and company size." }, "location" : "826937", "locations" : [ "826937", "
Austin:4800 N Lamar-Criss Cole (320TX-2926)
4800 N Lamar Blvd Ste 330
Criss Cole
Austin, 78756

" ], "timestamp" : "2026-06-15T07:44:31.351", "fingerprint" : "dc229b249722700e94a8efe1ef879a4748aa020926bb9ebc7f24dfb5cfad3db8", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34610", "externalId" : "34610", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "professionalSkills" : [ "Staff services", "Program support", "Budget management", "Data analysis", "Financial reporting" ], "hardSkillsList" : [ "Document processing", "Statistical analysis", "Financial analysis" ], "hardSkills" : [ { "name" : "Document processing", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Financial analysis", "level" : "intermediate" } ], "majorSkills" : "Staff services, Program support, Budget management", "majorSkillsList" : [ "Staff services", "Program support", "Budget management" ], "coreResponsibilities" : "Support Director of CCRC, Plan staff services functions, Direct staff services functions, Coordinate staff services functions, Manage complex communications, Manage document processing, Analyze practices and procedures, Develop practices and procedures, Recommend practices and procedures, Coordinate special projects, Direct special projects, Assist in regional program operational expense budget issues, Research program data, Query program data, Report program data, Serve as regional expert, Prepare financial correspondence, Prepare administrative correspondence, Analyze program statistical information, Report program statistical information, Prepare statistical summaries, Prepare charts, Prepare graphs, Consult with Director on progress, Consult with Director on development, Consult with Director on evaluation, Perform related work", "projectManagementSkills" : [ "Project coordination" ], "domainKnowledge" : "Workforce system; Program operations", "domainList" : [ "workforce-system", "program-operations" ], "domainSpecificKnowledge" : [ "Workforce system", "Program operations" ], "toolProficiency" : [ "Agency administrative system" ], "communicationSkills" : "Financial correspondence; Administrative correspondence", "problemSolvingSkills" : "Independent judgment", "specialRequirements" : "Regional travel, Statewide travel, Variable work hours, Carry/lift 10 pounds", "qualificationsBasic" : "1 year 6 months experience in business management, 1 year 6 months experience in human resource administration, 1 year 6 months experience in budget preparation, 1 year 6 months experience in budget control, 1 year 6 months experience in staff services function", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are seeking to fill an Assistant to the Director (Staff Services Officer III) position to join the CCRC Administration Department. This position is located at 4800 N Lamar Blvd, in Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHAT YOU WILL DO: The Assistant to the Director (Staff Services Officer III) is selected by and reports to the Criss Cole Rehabilitation Center, CCRC Director. The Assistant to the Director performs complex (journey-level) staff services activities that support the efficiency and effectiveness of program staff services while maintaining confidentiality to sensitive issues. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Support the Director of CCRC by planning, directing, and coordinating diverse staff services functions necessary for the operation of the center programs to include managing complex communications. - Manage document processing - Analyze, develop and recommend practices and procedures related to program support functions. - Coordinate and direct special projects. - Assist in regional program operational expense budget issues (researching, querying, and reporting program data utilizing the agency case management systems). - Serve as regional expert on utilizing the agency administrative system. - Prepare financial and/or administrative correspondence of program staff under the direct supervision of the RD and /or DRD. - Analyze and reports program statistical information, preparing statistical summaries, charts, graphs presenting the results of analysis. - Consult with the Director as appropriate on the progress, development, and evaluation of areas of responsibility and special project activities. - Perform related work as assigned. YOU QUALIFY WITH: -One year and six months of full-time experience in business management, human resource administration, budget preparation or control, or a related staff services function. -Relevant academic credits may be applied toward experience qualifications for this position. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $4,020.33-$5,756.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Regional and statewide travel is required, 5% of the time. Variable work hours may be required to fulfill the responsibilities of the position. Duty also includes the ability to carry/lift 10 pounds. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Assistant to the Director at Texas Workforce Commission. Skills: Staff services, Program support, Budget management. Support Director of CCRC. Plan staff services functions", "createdAt" : "2026-06-14T00:49:45.367", "lastUpdated" : "2026-06-15T07:44:31.351", "ingestTimestamp" : "2026-06-14T00:49:45.367", "mongoId" : "69ec72e84c40e2acd1d0b686", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Document processing", "Statistical analysis", "Financial analysis", "Staff services", "Program support", "Budget management", "Data analysis", "Financial reporting", "Project coordination", "Workforce system", "Program operations", "Agency administrative system" ], "skillCount" : 12, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.9 }, { "id" : "69ec67ea4c40e2acd1caf0ab", "title" : "Front of the House Manager", "company" : "Andolini's Worldwide", "industry" : "Food & Beverage", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Front of the House Manager in Tulsa, United States, adjusted for manager seniority and the food & beverage industry." }, "location" : "Tulsa, OK", "locations" : [ "Tulsa", "OK" ], "timestamp" : "2026-06-16T01:53:35.050", "fingerprint" : "408a534c07e1b2bb5cbfaf8cf7623844bf686c35ed8dbb35e22855b74a3439ec", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://andolini-s-llc.breezy.hr/p/908bc6bafe58-front-of-the-house-manager-andolini-s-worldwide", "externalId" : "908bc6bafe58", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tulsa", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1563122,-95.9927516" } ], "locationText" : "Tulsa, Oklahoma, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage front of house operations, Ensure excellent customer service, Oversee staff performance, Maintain restaurant ambiance, Handle customer inquiries and complaints, Manage inventory for front of house, Implement operational procedures, Train new staff members", "teamCollaboration" : "Kitchen staff; Service team; Management team", "domainKnowledge" : "Pizza business operations; Restaurant management", "domainList" : [ "pizza-business-operations", "restaurant-management" ], "domainSpecificKnowledge" : [ "Pizza business operations", "Restaurant management" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Have you ever looked off into a setting sun wondering how to get into the pizza business? OF COURSE YOU HAVE! Andolini’s is looking for an exciting Front of the House Manager to join our group of restaurants! We are a small, family-owned business that takes great care and pride in our reputation of", "summaryDescription" : "Front of the House Manager at Andolini's Worldwide. Manage front of house operations. Ensure excellent customer service", "createdAt" : "2026-06-14T20:25:51.183", "lastUpdated" : "2026-06-16T01:53:35.050", "ingestTimestamp" : "2026-06-14T20:25:51.183", "mongoId" : "69ec67ea4c40e2acd1caf0ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Pizza business operations", "Restaurant management" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.92 }, { "id" : "6a307a95f292fd229c03da19", "title" : "Chief of Staff to the CEO", "company" : "Top Shelf Collective", "industry" : "Retail", "salary" : { "min" : 2000000.0, "max" : 3500000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Chief of Staff in Manila, Philippines, adjusted for the retail industry and a top-tier company." }, "location" : "Manila, Manila, Philippines", "locations" : [ "Manila", "Manila", "Philippines" ], "timestamp" : "2026-06-16T11:00:19.579", "fingerprint" : "1c85fdaa2fe01fa3d5aa7729f71af041beb4a7195ceff33d4174069089d830f8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/freshprints/jobs/6030437004", "externalId" : "6030437004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manila", "state" : "Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.5904492,120.9803621" } ], "locationText" : "Manila, Manila, Philippines", "employmentType" : "FULL_TIME", "technicalSkills" : "Google Workspace, Microsoft Office", "professionalSkills" : [ "Project management", "Business analysis", "Process improvement", "Vendor evaluation", "Operational reporting" ], "hardSkillsList" : [ "Executive support", "Calendar management", "Meeting summaries", "Project coordination", "Deliverable tracking", "Research", "Business analysis", "Workflow improvement", "SOP creation", "Process documentation", "AI implementation", "Automation solutions", "Technology adoption" ], "softSkillsList" : [ "Resourceful", "Curious", "Accountable", "Independent" ], "hardSkills" : [ { "name" : "Executive support", "level" : "intermediate" }, { "name" : "Calendar management", "level" : "intermediate" }, { "name" : "Meeting summaries", "level" : "intermediate" }, { "name" : "Project coordination", "level" : "intermediate" }, { "name" : "Deliverable tracking", "level" : "intermediate" }, { "name" : "Research", "level" : "intermediate" }, { "name" : "Business analysis", "level" : "intermediate" }, { "name" : "Workflow improvement", "level" : "intermediate" }, { "name" : "SOP creation", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" }, { "name" : "AI implementation", "level" : "intermediate" }, { "name" : "Automation solutions", "level" : "intermediate" }, { "name" : "Technology adoption", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Resourceful" }, { "name" : "Curious" }, { "name" : "Accountable" }, { "name" : "Independent" } ], "majorSkills" : "Executive Operations, Project Management, Business Analysis, Process Improvement", "majorSkillsList" : [ "Executive Operations", "Project Management", "Business Analysis", "Process Improvement" ], "coreResponsibilities" : "Manage executive communications, Organize executive inbox, Follow up on executive actions, Coordinate executive calendars, Schedule meetings and appointments, Manage recurring priorities, Prepare meeting summaries, Prepare reports, Prepare internal documentation, Prioritize competing requests, Ensure key initiatives remain on track, Serve as operational partner to CEO, Coordinate projects from planning through execution, Track project deliverables, Track project deadlines, Track action items, Track stakeholder responsibilities, Follow up with stakeholders to ensure progress, Support implementation of strategic initiatives, Support operational improvements, Assist with new business initiatives, Assist with research projects, Assist with special assignments, Conduct research on vendors, Conduct research on products, Conduct research on services, Conduct research on technology solutions, Conduct research on business opportunities, Gather information for recommendations, Provide organized recommendations to leadership, Assist with vendor evaluations, Assist with RFP creation, Assist with solution comparisons, Analyze operational reports, Identify trends in reports, Identify risks in reports, Identify opportunities in reports, Support decision-making through research, Support decision-making through documentation, Support decision-making through analysis, Identify workflow inefficiencies, Identify workflow improvement opportunities, Create SOPs, Maintain SOPs, Create process documentation, Maintain process documentation, Create operational playbooks, Maintain operational playbooks, Assist with system implementation, Assist with tool implementation, Assist with operational improvement implementation, Standardize recurring processes across businesses, Ensure effective information flow between teams, Ensure effective communication flow between teams, Research and recommend productivity tools, Research and recommend efficiency tools, Assist with AI implementation, Assist with automation solution implementation, Document workflows, Support technology adoption initiatives, Identify opportunities to streamline repetitive tasks, Identify opportunities to streamline manual processes, Support initiatives across multiple businesses, Coordinate with vendors, Coordinate with partners, Coordinate with consultants, Coordinate with service providers, Assist with operational reporting, Assist with project reporting", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; External stakeholders; Multiple businesses", "projectManagementSkills" : [ "Project management", "Agile", "Scrum", "Roadmap planning", "Kanban" ], "domainKnowledge" : "Retail operations; Hospitality operations; Specialty services; Community ventures; Business portfolio management", "domainList" : [ "retail-operations", "hospitality-operations", "specialty-services", "community-ventures", "business-portfolio-management" ], "domainSpecificKnowledge" : [ "Retail operations", "Hospitality operations", "Specialty services", "Community ventures", "Business portfolio management" ], "toolProficiency" : [ "Google Workspace", "Microsoft Office", "ChatGPT", "Claude", "Gemini" ], "communicationSkills" : "Executive communications; Meeting summaries; Internal documentation; Verbal communication; Written communication", "documentationSkills" : "SOP creation; Process documentation; Operational playbooks", "continuousLearning" : "Gain exposure to business operations; Gain exposure to projects; Gain exposure to leadership initiatives", "innovationCreativity" : "Implement AI and automation solutions; Streamline repetitive tasks; Streamline manual processes", "problemSolvingSkills" : "Problem-solving; Research; Analytical skills; Identify inefficiencies; Identify opportunities", "specialRequirements" : "Monday-Friday, 8:00 AM - 5:00 PM EST, Full-time remote role", "outcomesObjectives" : "Improve business processes; Ensure initiatives move forward; Create structure; Improve efficiency; Remove operational bottlenecks; Ensure progress on deliverables; Support strategic initiatives; Support operational improvements; Support new business initiatives; Provide organized recommendations; Improve workflows; Standardize recurring processes; Ensure effective information flow; Ensure effective communication flow; Improve productivity; Improve efficiency; Streamline repetitive tasks; Streamline manual processes; Improve operations; Implement systems; Support business growth", "qualificationsBasic" : "4+ years of experience in operations, project management, executive support, business operations, or similar, Exceptional written and verbal English communication skills, Organizational and time management abilities, Demonstrated ability to manage multiple priorities simultaneously, Problem-solving, research, and analytical skills, High level of accountability and ownership, Ability to work independently and proactively identify solutions, Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools", "qualificationsPreferred" : "Experience supporting founders, executives, or business owners, Experience working in entrepreneurial, startup, or small business environments, Experience creating SOPs and operational documentation, Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms, Exposure to vendor management, procurement, operations, or process improvement, Experience coordinating multiple projects across different departments or business units", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier. At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! \uD83D\uDE0A Please note: To ensure we find the best technical fit, our process will have a practical skills assessment prior to interviews. ABOUT TOP SHELF COLLECTIVE Top Shelf Collective is a family of locally owned businesses based in Jackson Hole, Wyoming. The organization operates a diverse portfolio of companies, including The Liquor Store & Wine Loft of Jackson Hole, Jackson Hole Marketplace, The Vault of Jackson Hole, Jackson Hole Gift Baskets, Jackson Hole Wine Club, and Jackson Hole Connection. Led by entrepreneur Stephan Abrams, Top Shelf Collective is built on a commitment to customer service, community involvement, operational excellence, and continuous improvement. With businesses spanning retail, hospitality, specialty services, and community-focused ventures, the organization is focused on creating exceptional experiences while continuing to grow and evolve. ROLE OVERVIEW The Chief of Staff serves as a trusted operational partner to the CEO, helping manage priorities, execute projects, improve business processes, and ensure important initiatives move forward. This role sits at the intersection of executive support, operations, project management, business analysis, and process improvement. The Chief of Staff will work directly with the CEO across multiple businesses and initiatives, helping create structure, improve efficiency, and remove operational bottlenecks. This is a highly dynamic role requiring strong business judgment, exceptional organization, proactive communication, and the ability to independently drive work forward with minimal oversight. The ideal candidate is resourceful, curious, highly accountable, and thrives in fast-moving environments where priorities can shift quickly. KEY RESPONSIBILITIES Executive Operations & Support Manage executive communications, inbox organization, and follow-up actions. Coordinate calendars, meetings, appointments, and recurring priorities. Prepare meeting summaries, reports, and internal documentation. Help prioritize competing requests and ensure key initiatives remain on track. Serve as a trusted operational partner to the CEO across multiple areas of the business. Project Management & Special Initiatives Coordinate and manage projects from planning through execution. Track deliverables, deadlines, action items, and stakeholder responsibilities. Follow up with internal and external stakeholders to ensure progress. Support implementation of strategic initiatives and operational improvements. Assist with new business initiatives, research projects, and special assignments. Research & Business Analysis Conduct research on vendors, products, services, technology solutions, and business opportunities. Gather information and provide organized recommendations to leadership. Assist with vendor evaluations, RFP creation, and solution comparisons. Analyze operational reports and identify trends, risks, or opportunities. Support decision-making through research, documentation, and analysis. Operations & Process Improvement Identify inefficiencies and opportunities to improve workflows. Create and maintain SOPs, process documentation, and operational playbooks. Assist with implementation of systems, tools, and operational improvements. Help standardize recurring processes across multiple businesses. Ensure information and communication flow effectively between teams. Technology & AI Enablement Research and recommend tools that improve productivity and efficiency. Assist with implementation of AI and automation solutions. Document workflows and support technology adoption initiatives. Help identify opportunities to streamline repetitive tasks and manual processes. Cross-Functional Business Support Support initiatives across multiple businesses within the Top Shelf Collective portfolio. Coordinate with vendors, partners, consultants, and service providers. Assist with operational reporting, project tracking, and administrative workflows. Take ownership of recurring responsibilities and continuously improve them over time. REQUIRED QUALIFICATIONS 4+ years of experience in operations, project management, executive support, business operations, or a similar role. Exceptional written and verbal English communication skills. Strong organizational and time management abilities. Demonstrated ability to manage multiple priorities simultaneously. Strong problem-solving, research, and analytical skills. High level of accountability and ownership. Ability to work independently and proactively identify solutions. Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools. PREFERRED QUALIFICATIONS Experience supporting founders, executives, or business owners. Experience working in entrepreneurial, startup, or small business environments. Experience creating SOPs and operational documentation. Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms. Exposure to vendor management, procurement, operations, or process improvement. Experience coordinating multiple projects across different departments or business units. IDEAL CANDIDATE PROFILE Proactive and highly resourceful. Naturally curious with a strong desire to learn. Comfortable operating in ambiguity and figuring things out independently. Strong attention to detail and follow-through. Excellent communicator who keeps stakeholders informed and aligned. Able to balance strategic thinking with hands-on execution. Process-oriented while remaining flexible and adaptable. Takes ownership of outcomes rather than simply completing assigned tasks. Excited by the opportunity to work directly with a business owner and support multiple projects. growing businesses. COMPENSATION & BENEFITS Environment: Work directly with the CEO of a growing portfolio of locally owned businesses and gain exposure to a wide variety of business operations, projects, and leadership initiatives. Type: Full-time remote role. Shift: Monday–Friday, 8:00 AM – 5:00 PM EST. Opportunity: Play a key role in improving operations, implementing systems, and supporting business growth across multiple companies. rd Time/NY (EST) business hours.", "summaryDescription" : "Chief of Staff to the CEO at Top Shelf Collective. Skills: Executive Operations, Project Management, Business Analysis, Process Improvement. Manage executive communications. 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Brands know when an order comes in, but they only see ~5% of the real story. We show them the other 95%: not just who bought, but who that person is — the execs, influencers, journalists, retail buyers, investors, and everyday customers who become a brand’s best evangelists. Our platform enriches every order in real time with professional and personal signals, builds personas, and powers everything from surprise-and-delight outreach to smarter email flows, analytics, and BD leads. We’re a small, high-performing team building the category-defining platform for e-commerce customer intelligence, backed by a world-class investor base. The Opportunity OuterSignal is hiring an Executive Assistant to the CEO. This is a high-trust, high-impact role at the center of how the company operates day to day. You'll support the CEO directly while also serving as a force multiplier for the broader executive team — keeping the leadership group organized, focused, and moving at the pace this business demands. This is not a role for someone who wants to manage calendars and wait for direction. The right person will anticipate needs before they're expressed, take ownership of complex logistics, and quietly make the organization run better. If you do your job well, the people around you will do their best work. What You’ll Do - Manage the CEO's calendar, travel, and communications — with the judgment to protect time for what matters most and the discretion to handle sensitive information. - Support the broader executive team on scheduling, logistics, and operational coordination across functions. - Plan and execute company-wide events and off-sites — from leadership retreats to all-hands — owning the details end to end so the team can show up and focus. - Prepare materials for internal and external meetings, including agendas, briefing documents, and follow-up summaries. - Manage vendors, expenses, and administrative workflows that keep the leadership team running efficiently. - Serve as a reliable point of contact for internal and external stakeholders on behalf of the CEO's office. - Identify gaps in how the executive team operates and build the processes to close them. What We're Looking For - 3+ years supporting a senior executive or leadership team in a fast-moving environment — startup or high-growth company experience strongly preferred. - Exceptional organizational skills and the ability to manage competing priorities without dropping anything. - Strong written communication — you'll be drafting on behalf of the CEO and should be able to match voice and intent. - High emotional intelligence and the instinct to handle sensitive situations with care and discretion. - Proactive by nature — you solve problems before they surface and flag issues before they escalate. - Based in New York City, with the flexibility to work in-person as needed. What We Offer - A seat at the center of a company with real traction and marquee brand logos — you'll see how the whole business works. - Meaningful ownership of a function that matters, with room to grow as the company does. - A leadership team that moves with urgency and respects the people who keep things running. - Competitive compensation and benefits. How to Apply Submit your resume along with responses to the application questions. We review applications on a rolling basis and will reach out to qualified candidates to discuss potential opportunities. OuterSignal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.", "summaryDescription" : "Executive Assistant to the CEO at OuterSignal", "createdAt" : "2026-06-14T20:26:01.126", "lastUpdated" : "2026-06-16T02:13:17.297", "ingestTimestamp" : "2026-06-14T20:26:01.126", "mongoId" : "6a2d34e174d8ee00a0b15de6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a308b88f292fd229c09971c", "title" : "Booking Producer, MS NOW The Weekend", "company" : "Versant", "industry" : "Entertainment", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Booking Producer in Washington, United States, adjusted for the Media industry and company size." }, "location" : "Washington, District of Columbia, United States", "locations" : [ "Washington", "District of Columbia", "United States" ], "timestamp" : "2026-06-16T14:31:45.424", "fingerprint" : "5339ddc03844ec82e2132aaf3b48eef92d4a3b486111747790b402203d0d25f7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Versant3/744000132252749-booking-producer-ms-now-the-weekend", "externalId" : "744000132252749", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versantâs sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. MS NOW is looking for an experienced Booking Producer for The Weekend. This position is represented by the Writers Guild of America East. Responsibilities: * Book wide variety of national and international newsmakers, experts and guests from various fields including politics, foreign relations, business/economy, health/medicine, entertainment, etc. * Conduct pre-interviews, secure facilities for remote interviews and arrange transportation for guests * Arrange interviews for broadcasts during live, breaking news coverage * Enterprise, conceptualize and pitch story ideas * Works with technical managers in arranging studio logistics for live and taped interviews * Work on content for digital platforms, social media and MS NOW’s DTC products ## Qualifications * Must have a bachelor’s degree or equivalent experience * Must have at least 5 years of experience in live television, preferably cable news, including researching information and tracking down guests Desired Qualifications: * Sound journalistic and news judgment, political experience and strong writing skills * Strong Rolodex * Strong organizational and interpersonal skills required * Must be detail-oriented and exhibits grace under pressure in the breaking news environment and meets multiple daily deadlines * Looking for team players who are self-starters and can troubleshoot logistical issues * Creative thinkers who bring new ideas to news stories Additional Job Requirements: * Must be willing to work in Washington, D.C. * Must have unrestricted work authorization to work in the United States * Must be willing and able to work flexible hours, under tight deadline pressure, including breaking news This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary Range: $100,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [candidateaccessibility@versantmedia.com](mailto:candidateaccessibility@versantmedia.com). VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.", "summaryDescription" : "Booking Producer, MS NOW The Weekend at Versant", "postedDate" : "2026-06-15T17:31:04.000", "createdAt" : "2026-06-16T03:31:13.807", "lastUpdated" : "2026-06-16T14:31:45.424", "ingestTimestamp" : "2026-06-16T03:31:13.807", "mongoId" : "6a308b88f292fd229c09971c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305d29f292fd229cf64d39", "title" : "Booking Producer, MS NOW The Weekend", "company" : "Versant", "industry" : "Entertainment", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Booking Producer in Washington, United States, with adjustments for the Media industry and company size." }, "location" : "Washington, District of Columbia, United States", "locations" : [ "Washington", "District of Columbia", "United States" ], "timestamp" : "2026-06-16T09:18:58.759", "fingerprint" : "366269038bb0d2a92775f2b7265473800b69beb62bb45478db132191c8e82b70", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Versant3/744000132252749-booking-producer-ms-now-the-weekend", "externalId" : "744000132252749", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versantâs sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. MS NOW is looking for an experienced Booking Producer for The Weekend. This position is represented by the Writers Guild of America East. Responsibilities: * Book wide variety of national and international newsmakers, experts and guests from various fields including politics, foreign relations, business/economy, health/medicine, entertainment, etc. * Conduct pre-interviews, secure facilities for remote interviews and arrange transportation for guests * Arrange interviews for broadcasts during live, breaking news coverage * Enterprise, conceptualize and pitch story ideas * Works with technical managers in arranging studio logistics for live and taped interviews * Work on content for digital platforms, social media and MS NOW’s DTC products ## Qualifications * Must have a bachelor’s degree or equivalent experience * Must have at least 5 years of experience in live television, preferably cable news, including researching information and tracking down guests Desired Qualifications: * Sound journalistic and news judgment, political experience and strong writing skills * Strong Rolodex * Strong organizational and interpersonal skills required * Must be detail-oriented and exhibits grace under pressure in the breaking news environment and meets multiple daily deadlines * Looking for team players who are self-starters and can troubleshoot logistical issues * Creative thinkers who bring new ideas to news stories Additional Job Requirements: * Must be willing to work in Washington, D.C. * Must have unrestricted work authorization to work in the United States * Must be willing and able to work flexible hours, under tight deadline pressure, including breaking news This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary Range: $100,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [candidateaccessibility@versantmedia.com](mailto:candidateaccessibility@versantmedia.com). VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.", "summaryDescription" : "Booking Producer, MS NOW The Weekend at Versant", "postedDate" : "2026-06-15T17:31:04.000", "createdAt" : "2026-06-16T00:15:29.315", "lastUpdated" : "2026-06-16T09:18:58.759", "ingestTimestamp" : "2026-06-16T00:15:29.315", "mongoId" : "6a305d29f292fd229cf64d39", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a4cdd74d8ee00a05ec2e6", "title" : "Specialist, Complaints", "company" : "Standard Bank Group", "industry" : "Financial Services", "salary" : { "min" : 325000.0, "max" : 515000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Specialist, Complaints in the Banking industry in Roodepoort, South Africa, adjusted for company size and specific industry." }, "location" : "Roodepoort, GP, ZA", "locations" : [ "Roodepoort", "GP", "ZA" ], "timestamp" : "2026-06-15T00:44:17.789", "fingerprint" : "44686f81534d1a19db7a1ac52c218410346fe1f91bdc9f4567f887ba07365b0c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/StandardBankGroup/744000131397499-specialist-complaints", "externalId" : "744000131397499", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Roodepoort", "state" : "Gauteng", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-26.1563889,27.8858333" } ], "locationText" : "Roodepoort, Gauteng, South Africa", "employmentType" : "FULL_TIME", "minimumEducation" : "First Degree", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Insurance knowledge", "Asset management" ], "hardSkillsList" : [ "Call Reporting", "Compliance", "Customer Reception", "Digital Analytics", "Product knowledge", "Risk management", "Governance" ], "softSkillsList" : [ "Showing Composure", "Taking Action", "Thinking Positively", "Upholding Standards" ], "hardSkills" : [ { "name" : "Call Reporting", "level" : "intermediate" }, { "name" : "Compliance", "level" : "intermediate" }, { "name" : "Customer Reception", "level" : "intermediate" }, { "name" : "Digital Analytics", "level" : "intermediate" }, { "name" : "Product knowledge", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Governance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Showing Composure" }, { "name" : "Taking Action" }, { "name" : "Thinking Positively" }, { "name" : "Upholding Standards" } ], "majorSkills" : "Customer complaints, Insurance, Customer service", "majorSkillsList" : [ "Customer complaints", "Insurance", "Customer service" ], "coreResponsibilities" : "Attend client complaints, Provide informed solutions, Facilitate educative solutions, Overturn service experience, Provide long term solutions, Act as custodians, Help client via platforms", "domainKnowledge" : "Short term insurance; Treating Customers Fairly", "domainList" : [ "short-term-insurance", "treating-customers-fairly" ], "domainSpecificKnowledge" : [ "Short term insurance", "Treating Customers Fairly" ], "communicationSkills" : "Articulating Information; Challenging Ideas; Providing Insights", "outcomesObjectives" : "Turn unsatisfactory to satisfactory service experience", "qualificationsBasic" : "3-4 years industry experience, Working experience in position, Broad personal lines insurance experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. To specifically attend to client’s complaints on behalf of the company for the short - term insurance. To provide and facilitate informed, helpful, educative solutions to aggrieved clients to overturn their service experience journey from unsatisfactory to satisfactory and to provide long term solution to the business whilst acting as the custodians of Treating Customers Fairly (TCF). To help client via all platforms i.e., Call Centre, social media and other mandated platforms. ## Qualifications Type of Qualification: First Degree Field of Study: Insurance Related Qualification Experience Required Insurance & Asset Management 3-4 years industry related experience for both short term/long term. Working experience in the position. Broad personal lines insurance experience . ## Additional Information Behavioural Competencies: * Articulating Information * Challenging Ideas * Providing Insights * Showing Composure * Taking Action * Thinking Positively * Upholding Standards Technical Competencies: * Call Reporting * Compliance * Customer Reception and Channeling * Digital Analytics and Reporting * Product and Services Knowledge * Promote Good Governance, Risk & Control * Risk Awareness", "summaryDescription" : "Specialist, Complaints at Standard Bank Group. Skills: Customer complaints, Insurance, Customer service. Attend client complaints. Provide informed solutions", "postedDate" : "2026-06-10T08:32:47.000", "createdAt" : "2026-06-12T03:57:31.859", "lastUpdated" : "2026-06-15T00:44:17.789", "ingestTimestamp" : "2026-06-12T03:57:31.859", "mongoId" : "6a2a4cdd74d8ee00a05ec2e6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Call Reporting", "Compliance", "Customer Reception", "Digital Analytics", "Product knowledge", "Risk management", "Governance", "Showing Composure", "Taking Action", "Thinking Positively", "Upholding Standards", "Customer complaints", "Insurance", "Customer service", "Insurance knowledge", "Asset management", "Short term insurance", "Treating Customers Fairly" ], "skillCount" : 18, "jobCategory" : "other", "jobSubcategory" : "Standard job", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a306afff292fd229cfceb64", "title" : "Administrative Assistant, Office of the Chairman", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 56000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Universal City, CALIFORNIA, United States", "locations" : [ "Universal City", "CALIFORNIA", "United States" ], "timestamp" : "2026-06-16T13:38:24.070", "fingerprint" : "b9f133605a2216a48c606e724ca829f34ed2408e6a7d4d44a994f6cd01a9beec", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132211919-administrative-assistant-office-of-the-chairman", "externalId" : "744000132211919", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Universal City", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1419225,-118.3584110" } ], "locationText" : "Universal City, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Manage office operations, Handle administrative tasks, Coordinate meetings, Manage calendars, Prepare reports, Assist with travel arrangements, Maintain office supplies, Support staff, Serve as a point of contact", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. The Administrative Assistant will work under the direction and guidance of the Executive Assistant and the VP, Business Strategy to provide administrative and personal support to the Chairman, NBCU Entertainment & Studios. Essential Responsibilities: * Daily administrative duties including, but not limited to, managing appointments & reservations, maintaining rolodex, booking conference rooms, facilitating IT support, generating parking passes, managing arrivals, cataloging and distributing incoming and outgoing mail, coordinating meals, setting reminders, and ordering & restocking office materials * Ensure calendar is up-to-date with latest event & meeting details * Assist with travel itinerary and confirm any logistics * Manage executive and talent gifting, including research, coordination, and execution of thoughtful and timely correspondence * Prepare meeting materials including credit/client list, bio, & recent headlines * Cover desk & phones of Executive Assistant when needed * Run (often time-sensitive) errands on and off the lot * Interact across all NBCUniversal business units and functions—including business affairs, HR, finance, legal, strategy, communications, distribution, marketing, production, and other enterprise teams ## Qualifications * Bachelor’s degree or higher * 2 years of demonstrated successful organizational skills and the ability to prioritize in an Assistant role covering a desk * Minimum 2 years experience and demonstrated ability in Outlook, Microsoft Word, Excel, PowerPoint * Ability to establish and maintain good working relationships with individuals within NBCUniversal and in the business community * Demonstrated ability to handle sensitive and confidential information with discretion and integrity * Candidates must have a valid driver’s license and reliable form of transportation Desired Characteristics: * High degree of professionalism and the ability to interface well with Senior Level management and discretion in handling confidential information * Extreme attention to detail and organizational skills * Ability to multi-task and prioritize in a fast-paced environment and be flexible with changing schedules * Strong sense of urgency * Ability to take direction from multiple people * Impeccable communication skills & sound judgement to escalate information to appropriate parties * Strong interpersonal skills that will support the ability to successfully work in a multi-assistant office * Experience working at an agency or in the entertainment industry * Demonstrated interest in strategy, business development, and strategic initiatives Additional Requirements: Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $56,000 – $65,000 (overtime eligible) ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Administrative Assistant, Office of the Chairman at NBCUniversal. Manage office operations. Handle administrative tasks", "postedDate" : "2026-06-15T14:05:39.000", "createdAt" : "2026-06-16T00:28:59.099", "lastUpdated" : "2026-06-16T13:38:24.070", "ingestTimestamp" : "2026-06-16T00:28:59.099", "mongoId" : "6a306afff292fd229cfceb64", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 56000, "salaryAnnualMax" : 65000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304ff3f292fd229ceeb335", "title" : "Administrative Assistant, Office of the Chairman", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 56000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Universal City, CALIFORNIA, United States", "locations" : [ "Universal City", "CALIFORNIA", "United States" ], "timestamp" : "2026-06-16T06:57:29.006", "fingerprint" : "3e1e8ce6e480811bfb98c830a367f8e450ae8f6f8bdb73495efd07ec149af18d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132211919-administrative-assistant-office-of-the-chairman", "externalId" : "744000132211919", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Universal City", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1419225,-118.3584110" } ], "locationText" : "Universal City, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Manage office operations, Provide administrative support, Coordinate meetings and schedules, Handle correspondence and communications, Maintain office supplies and equipment, Assist with event planning, Support executive staff, Prepare reports and presentations, Manage travel arrangements, Process expense reports, Maintain filing systems, Greet visitors and answer phones", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. The Administrative Assistant will work under the direction and guidance of the Executive Assistant and the VP, Business Strategy to provide administrative and personal support to the Chairman, NBCU Entertainment & Studios. Essential Responsibilities: * Daily administrative duties including, but not limited to, managing appointments & reservations, maintaining rolodex, booking conference rooms, facilitating IT support, generating parking passes, managing arrivals, cataloging and distributing incoming and outgoing mail, coordinating meals, setting reminders, and ordering & restocking office materials * Ensure calendar is up-to-date with latest event & meeting details * Assist with travel itinerary and confirm any logistics * Manage executive and talent gifting, including research, coordination, and execution of thoughtful and timely correspondence * Prepare meeting materials including credit/client list, bio, & recent headlines * Cover desk & phones of Executive Assistant when needed * Run (often time-sensitive) errands on and off the lot * Interact across all NBCUniversal business units and functions—including business affairs, HR, finance, legal, strategy, communications, distribution, marketing, production, and other enterprise teams ## Qualifications * Bachelor’s degree or higher * 2 years of demonstrated successful organizational skills and the ability to prioritize in an Assistant role covering a desk * Minimum 2 years experience and demonstrated ability in Outlook, Microsoft Word, Excel, PowerPoint * Ability to establish and maintain good working relationships with individuals within NBCUniversal and in the business community * Demonstrated ability to handle sensitive and confidential information with discretion and integrity * Candidates must have a valid driver’s license and reliable form of transportation Desired Characteristics: * High degree of professionalism and the ability to interface well with Senior Level management and discretion in handling confidential information * Extreme attention to detail and organizational skills * Ability to multi-task and prioritize in a fast-paced environment and be flexible with changing schedules * Strong sense of urgency * Ability to take direction from multiple people * Impeccable communication skills & sound judgement to escalate information to appropriate parties * Strong interpersonal skills that will support the ability to successfully work in a multi-assistant office * Experience working at an agency or in the entertainment industry * Demonstrated interest in strategy, business development, and strategic initiatives Additional Requirements: Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $56,000 – $65,000 (overtime eligible) ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Administrative Assistant, Office of the Chairman at NBCUniversal. Manage office operations. 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We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. **Position Overview:** Based in Syracuse, NY, the **Nursing Home Surveyor/Complaint Investigator** will assist with the surveillance and investigation activities related to nursing homes (long-term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. In this role you will participate as a member of an interdisciplinary survey/investigation team to review allegations of abuse and neglect, perform surveillance activities/tasks at nursing homes (long term care)/Transitional Care Units (TCUs), and Adult Day Health Care Programs (ADHCP) to determine compliance with the requirements of participation; prepare written reports of investigative findings and prepare Statement of Deficiencies (SOD) within required time frame, using Principles of Documentation; participate in emergency surveys at Skilled Nursing Facilities (SNF's); participate in State monitoring during Immediate Jeopardy situations; as well as other duties. **Why Join Us?** * **Competitive Compensation:** Earn $39 per hour * **Comprehensive Benefits:** Temp to Perm eligibility. 5 sick days (40 hours), subject to the provisions of the NYS Paid Sick Leave Act, Health insurance, subject to plan eligibility requirements. * **Work Schedule:** Full-time position with on-site travel requirements * **Professional Growth:** Gain specialized, high-level experience in healthcare regulation, compliance, and investigation * **Impactful Work:** Directly contribute to protecting vulnerable residents and improving quality of care in long-term care settings **Key Responsibilities:** * Participate in surveys or complaint investigations, including allegations of abuse and neglect, and perform surveillance activities/tasks at nursing homes (long-term care) to determine compliance with federal and state regulations. * Produce written documentation and draft a Statement of Deficiencies (SOD) within the required time frame, using Principles of Documentation. * Assess compliance with the Plan of Correction within the required time frame. * Complete data entry in federal and state reporting databases as required. * Participate in state monitoring during immediate jeopardy situations. * Attend meetings as required. * Testify in administrative hearings as needed. * Adhere to DOH work schedules. * Adhere to DOH and IPRO policies and procedures. * Travel to onsite locations according to work schedule _**Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives**_ **Requirements** **Qualifications:** * **Education:** Master's degree in Social Work (MSW) from an accredited program * **Licensure:** Current New York State Licensed Master Social Worker (LMSW) required * **Experience:** Minimum two (2) years of clinical experience in a medical facility, preferably a nursing home, required. Two (2) years of experience performing nursing home surveillance activities, preferred. * **Technical Skills:** * Strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy. * Ability to successfully work independently with minimal supervision, as well as in a team environment. * Excellent communication (written and verbal) skills with the ability to relate effectively to providers, physicians, senior medical and administrative personnel, and residents/patients. * Superior investigative and analytical skills with a proficiency in conducting interviews with facility staff, residents, and families. * Strong computer skills with the ability to learn new programs. * Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required. * **Ability to travel to an on-site location.** * **Soft Skills:** Strong interpersonal skills; ability to facilitate positive outcomes in adverse situations; excellent written and verbal communication; superior investigative and analytical skills; ability to conduct interviews effectively; ability to work independently and collaboratively * **Other requirements:** * Candidates must be flexible with scheduling, as the state will determine the work schedule. * Employees must be available to work weekends, holidays, and evening shifts, as needed. * Weekend, holiday, and evening shift schedules will be assigned on a rotating basis. * This is a travel position. * Candidates will receive a premium pay rate for working on holidays and overtime.", "summaryDescription" : "Licensed Master Social Worker - Nursing Home Surveyor/Complaint Investigator at Greenlife Healthcare Staffing. Skills: Complaint investigation, Nursing home surveillance, Regulatory compliance. Assist with surveillance and investigation activities. Review allegations of abuse and neglect", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T18:54:39.816", "lastUpdated" : "2026-06-16T06:16:33.229", "ingestTimestamp" : "2026-06-14T18:54:39.816", "mongoId" : "6a2cffad74d8ee00a0ab7636", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/BBC0AEFF32", "salaryAnnualMin" : 81120, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Conducting interviews", "Interpersonal ability", "Complaint investigation", "Nursing home surveillance", "Regulatory compliance", "Investigative skills", "Analytical skills", "Nursing home regulations", "Long-term care", "Skilled Nursing Facilities (SNF's)", "Transitional Care Units (TCUs)", "Surveyor Minimum Qualifications Test (SMQT)" ], "skillCount" : 12, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2b975874d8ee00a0816df0", "title" : "Sr Quality Engineer (Complaint Investigation Engineer)", "company" : "Medtronic", "industry" : "Healthcare", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Quality Engineer in Ponce, Puerto Rico, adjusted for the healthcare industry and Medtronic's company size." }, "location" : "Ponce, Puerto Rico, United States of America", "locations" : [ "Ponce, Puerto Rico, United States of America" ], "timestamp" : "2026-06-15T00:06:32.647", "fingerprint" : "f59201ebac86d045513e5bcdd996a8472bc117957ce350b7d270ed081ca15651", "source" : "workday", "language" : "en", "applyUrl" : "https://medtronic.wd1.myworkdayjobs.com/RedeploymentMedtronicCareers/job/Ponce-Puerto-Rico-United-States-of-America/Sr-Quality-Engineer---Complaint-Investigation-Engineer-_R69393", "externalId" : "R69393", "industryFunction" : { }, "locationPoint" : "18.01031,-66.62398", "structuredLocations" : [ { "city" : "Ponce", "state" : "Puerto Rico", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "18.0668224,-66.6140412" } ], "locationText" : "Ponce, Puerto Rico, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Quality standards", "Quality assurance", "Statistical analysis" ], "hardSkillsList" : [ "Root Cause Analysis", "Complaint investigation", "Risk management", "CAPA development", "Data analysis", "Statistical analysis" ], "hardSkills" : [ { "name" : "Root Cause Analysis", "level" : "intermediate" }, { "name" : "Complaint investigation", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "CAPA development", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" } ], "majorSkills" : "Complaint investigation, Root Cause Analysis, CAPA", "majorSkillsList" : [ "Complaint investigation", "Root Cause Analysis", "CAPA" ], "coreResponsibilities" : "Lead complaint investigations, Manage complaint investigations, Perform root cause analysis, Develop Corrective and Preventive Actions, Implement Corrective and Preventive Actions, Monitor Corrective and Preventive Actions, Analyze complaint data, Trend complaint data, Develop quality standards, Modify quality standards, Apply quality standards, Maintain quality standards, Collaborate with engineering, Collaborate with manufacturing, Devise inspection methods, Implement inspection methods, Devise testing methods, Implement testing methods, Conduct quality assurance, Perform statistical analysis, Ensure corrective measures meet reliability standards, Ensure documentation compliance", "teamCollaboration" : "Engineering functions; Manufacturing functions", "projectManagementSkills" : [ "Project Management" ], "domainKnowledge" : "Quality system regulations; Internal procedures; Product performance; Regulatory reporting; Quality system effectiveness; Internal Investigation Assessment", "domainList" : [ "quality-system-regulations", "internal-procedures", "product-performance", "regulatory-reporting", "quality-system-effectiveness", "internal-investigation-assessment" ], "domainSpecificKnowledge" : [ "Quality system regulations", "Internal procedures", "Product performance", "Regulatory reporting", "Quality system effectiveness", "Internal Investigation Assessment" ], "toolProficiency" : [ "Microsoft Project", "Minitab" ], "documentationSkills" : "Documentation compliance", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Root Cause Analysis; Problem Solving", "outcomesObjectives" : "Ensure timely resolution; Ensure thorough resolution; Identify systemic issues; Identify opportunities for improvement; Protect patients; Support business continuity; Promptly identify issues; Promptly investigate issues; Promptly resolve issues", "qualificationsBasic" : "Engineering bachelor’s degree, minimum of 4 years relevant experience, Master's degree with 2 years relevant experience, PhD with 0 years relevant experience, Root Cause Analysis, Investigation knowledge", "qualificationsPreferred" : "Validation IQ/MSA/OQ/PQ knowledge, Risk Management knowledge, Project Management knowledge, Microsoft Project, Minitab, Problem Solving, Pressure management, Teamwork, Time management, Attention to detail", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. # **A Day in the Life** The Complaint Investigation Engineer role is critical to ensuring product quality, patient safety, and regulatory compliance. This position is responsible for leading and managing complaint investigations, performing thorough root cause analysis, and driving effective Corrective and Preventive Actions (CAPAs). The role also oversees risk management activities through the Internal Investigation Assessment (IIA) process to ensure that potential risks are properly evaluated and mitigated. Additionally, this position is responsible for analyzing and trending complaint data to identify systemic issues and opportunities for continuous improvement. Effective management of complaint investigations and CAPA activities is essential to maintain compliance with quality system regulations and internal procedures. Given the direct impact that complaint investigations have on product performance, regulatory reporting, and overall quality system effectiveness, this role plays a vital part in protecting patients, supporting business continuity, and ensuring that issues are promptly identified, investigated, and resolved. Responsibilities may include the following and other duties may be assigned. * Lead and manage complaint investigations to ensure timely and thorough resolution. * Conduct risk management activities through the Internal Investigation Assessment (IIA) process. * Perform detailed root cause analysis to identify underlying issues. * Develop, implement, and monitor Corrective and Preventive Actions (CAPAs). * Analyze and trend complaint data to identify systemic issues and opportunities for improvement. * Ensure investigations, risk assessments, and CAPA activities are completed in compliance with applicable quality and regulatory requirements. * Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials product. * Collaborates with engineering and manufacturing functions to ensure quality standards are in place. * Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment. * Designs or specifies inspection and testing mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications. * Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements. * May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality. **Must Have: Minimum Requirements-** * Engineering bachelor’s degree required * minimum of 4 years of relevant experience OR Master's degree with a minimum of 2 years relevant experience OR PhD with 0 years relevant experience. * Root Cause Analysis * Investigation knowledge (CAPA, complaint, nonconformance etc.) **Nice to Have** * · Validation IQ/MSA/OQ/PQ knowledge * · Risk Management knowledge * · Project Management knowledge * · Microsoft Project, Minitab * · Problem Solving * · Pressure management * · Teamwork * · Time management * · Attention to detail For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. **U.S. Work Authorization & Sponsorship ** At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. # **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). ## ## [Medtronic benefits and compensation plans](https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic) # **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity [here](http://www.medtronic.com) It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find [**here**](https://www.medtronic.com/content/dam/medtronic-wide/public/united-states/employee-support-services/careers/la-county-legal-notice.pdf) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.", "summaryDescription" : "Sr Quality Engineer (Complaint Investigation Engineer) at Medtronic. Skills: Complaint investigation, Root Cause Analysis, CAPA. Lead complaint investigations. Manage complaint investigations", "postedDate" : "2026-06-10T08:11:38.698", "createdAt" : "2026-06-12T08:11:38.660", "lastUpdated" : "2026-06-15T00:06:32.647", "ingestTimestamp" : "2026-06-12T08:11:38.660", "mongoId" : "6a2b975874d8ee00a0816df0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://medtronic.wd1.myworkdayjobs.com/RedeploymentMedtronicCareers/job/Ponce-Puerto-Rico-United-States-of-America/Sr-Quality-Engineer---Complaint-Investigation-Engineer-_R69393", "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Root Cause Analysis", "Complaint investigation", "Risk management", "CAPA development", "Data analysis", "Statistical analysis", "CAPA", "Quality standards", "Quality assurance", "Project Management", "Quality system regulations", "Internal procedures", "Product performance", "Regulatory reporting", "Quality system effectiveness", "Internal Investigation Assessment", "Microsoft Project", "Minitab" ], "skillCount" : 18, "jobCategory" : "engineering", "seniorityLevel" : "senior", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2c910a74d8ee00a0981d4b", "title" : "Executive Assistant to the Board", "company" : "JetBrains", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Executive Assistant in the Technology industry in Amsterdam, Netherlands, adjusted for company size and seniority." }, "location" : "Amsterdam", "locations" : [ "Amsterdam", "Munich" ], "timestamp" : "2026-06-16T02:34:53.990", "fingerprint" : "71312a5d278c94324c735db44d69758daa3cac3c65bb25ba75f1c27e1d9a4e2b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/jetbrains/jobs/4765684101", "externalId" : "4765684101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, Netherlands", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "JetBrains is an international software development company. Since 2000, we’ve built tools that help developers stay focused and get work done. Today, more than 11 million users rely on our products, and 88 of the Fortune Global 100 companies use them. Our Executive Assistants partner with the Management Board and senior leaders at JetBrains. We act as trusted operational partners: combining classic executive support with project coordination, stakeholder communication, and light process design. We focus on clarity, time, and priority management, while also ensuring that senior managers remain unblocked so they can focus on the highest-impact work. The team operates with a high degree of autonomy, trust, and collaboration across functions. In this role, you will Orchestrate board-related time, meetings, and travel – Coordinate the timing and logistics of board and other leadership meetings, support agenda design, content preparation, decision tracking, and follow-up hygiene, and arrange board-related travel and on-site logistics as needed, staying agile when plans shift while maintaining accuracy and deadlines. Protect board time and attention – Help manage and prioritize requests and topics that seek board visibility or discussion, ensuring board time is spent on the highest-impact issues and resetting expectations when timing, scope, or ownership needs to change. Build trusted partnerships – Build strong, professional relationships with executives and senior leaders, becoming a trusted point of contact. Maintain structured board and leadership communication – Set up and maintain clear, reliable systems and channels to track key partner and stakeholder interactions, board topics, decisions, and follow-ups, keeping the board and leadership informed, aligned, and prepared for upcoming meetings and decisions. Design and run governance and operating rhythms – Design, implement, and continuously refine governance and operating rhythms that improve focus, alignment, efficiency, and predictability across the executive office and broader leadership team. Support and coordinate ad hoc projects and special initiatives – Support planning and execution of board offsite events, leadership gatherings, internal events, and other priority initiatives together with relevant teams, aligning stakeholders and helping ensure smooth delivery. Operate with ownership and discretion – Exercise sound judgment and discretion when handling sensitive and confidential information. You might thrive in this role if you Have 7+ years of experience in an executive support, operations, or similar coordination role, ideally supporting senior leaders in a dynamic tech or high-growth environment. Are fluent in English (spoken and written); other languages are a plus. Think analytically and structurally and are able to synthesize large amounts of information into concise insights, summaries, and action points. Are proactive and anticipatory, often two steps ahead, spotting needs before they surface. Are business-minded and curious about the “why” and not just the “what” when it comes to decision-making. It would be great if you are comfortable acting as a light thought partner when needed. Take ownership and exercise good judgment. You should be able to make independent decisions, maintain healthy boundaries, and know when something truly needs escalation, balancing a service-oriented mindset with assertiveness. Are very comfortable with modern tools (Google Workspace, Slack, Miro, and similar) and have a genuine interest in the products we build and in how AI can transform the way developers work. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family. Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-YY1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.", "summaryDescription" : "Executive Assistant to the Board at JetBrains", "postedDate" : "2026-06-14T18:41:46.411", "createdAt" : "2026-06-14T18:41:46.411", "lastUpdated" : "2026-06-16T02:34:53.990", "ingestTimestamp" : "2026-06-14T18:41:46.411", "mongoId" : "6a2c910a74d8ee00a0981d4b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cffc074d8ee00a0ab7b9c", "title" : "Complaint Handler", "company" : "interactive investor", "industry" : "FinTech", "salary" : { "min" : 32200.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Leeds, England, United Kingdom", "locations" : [ "Leeds, England, United Kingdom" ], "timestamp" : "2026-06-16T00:30:54.438", "fingerprint" : "396fae9f4ce605c0c26b769b96c9c098437ee1ae9f05c52f5bf93da955a84244", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/5D1615F13B/apply", "externalId" : "5D1615F13B", "industryFunction" : { }, "locationPoint" : "53.79648,-1.54785", "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.4424618,-2.2324547" }, { "city" : "Leeds", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.7974185,-1.5437941" } ], "locationText" : "Manchester, England, United Kingdom; Leeds, England, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Complaint resolution", "Case management", "Workload prioritisation" ], "hardSkillsList" : [ "FCA requirements", "Regulatory standards", "Risk management" ], "hardSkills" : [ { "name" : "FCA requirements", "level" : "intermediate" }, { "name" : "Regulatory standards", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" } ], "majorSkills" : "Complaint handling, Customer service, Regulatory compliance", "majorSkillsList" : [ "Complaint handling", "Customer service", "Regulatory compliance" ], "coreResponsibilities" : "Deliver complaint resolution service, Take ownership of complaints, Produce clear communications, Make fair decisions, Keep customers informed, Resolve complaints efficiently, Ensure first-time resolution, Work collaboratively across business, Record accurate root cause, Maintain accurate records, Consider broader customer needs, Challenge policies and processes, Handle executive complaints, Act as first line of defence, Make informed risk decisions, Promote positive team culture, Support colleagues, Demonstrate flexibility", "teamCollaboration" : "Work collaboratively across business; Support colleagues", "domainKnowledge" : "FCA complaint-handling; Financial Ombudsman Service; Regulatory risks; Consumer Duty; Customer journeys", "domainList" : [ "fca-complaint-handling", "financial-ombudsman-service", "regulatory-risks", "consumer-duty", "customer-journeys" ], "domainSpecificKnowledge" : [ "FCA complaint-handling", "Financial Ombudsman Service", "Regulatory risks", "Consumer Duty", "Customer journeys" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Root cause analysis; Decision making", "outcomesObjectives" : "Support good customer outcomes", "qualificationsBasic" : "Understanding of regulatory environment, Knowledge of TCF, Consumer Duty, Understanding of operational processes, Excellent communication skills, High levels of accuracy, Ability to adapt approach, Confident IT and systems capability, Ability to work independently, Effective questioning skills, Planning and organisational skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Job Title:** Complaint Handler **Location:** Manchester / Leeds **Salary From:** £32,200 **Description** **Who we are:** interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 500,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. **Purpose of the role:** To provide a knowledgeable, accurate, and efficient service for customers by delivering excellent complaint handling across all channels. **Requirements** **Key Responsibilities** * Deliver a professional, empathetic, high-quality complaint resolution service in line with policy, FCA requirements, and regulatory standards. * Take full ownership of complaints, proactively engaging customers to understand their concerns, expectations, and desired outcomes. * Produce clear, high-quality written and verbal communications, making fair, evidence-based decisions on outcomes and redress. * Keep customers informed through timely, clear updates at key stages of the complaint journey. * Resolve complaints efficiently and accurately, ensuring first-time resolution, effective follow-up, and strong dependency management with other teams. * Work collaboratively across the business to resolve complaints end-to-end, ensuring accurate root cause recording and clear decision rationale. * Maintain accurate case and customer records, ensuring data quality, compliance, and prevention of repeat errors. * Consider broader customer needs and long-term outcomes, not just the immediate complaint, to support good customer outcomes. * Constructively challenge policies, processes, and controls, identifying risks and improvement opportunities. * Handle complaints across all levels, including Executive, media, and high-profile cases when required. * Act as part of the organisation’s first line of defence, ensuring adherence to regulatory requirements, internal controls, and FCA standards. * Make informed risk decisions, escalating and challenging where appropriate in line with the Risk Management Framework. * Promote a positive team culture, supporting colleagues and demonstrating flexibility to meet business needs. **Skills and experience** * Strong understanding of the regulatory environment, including FCA complaint-handling requirements, the role of the Financial Ombudsman Service (FOS), and associated operational and regulatory risks. * Sound knowledge of TCF, Consumer Duty, and regulatory obligations, with the ability to apply these in day-to-day decision-making. * Understanding of wider operational processes and how complaints interact with end-to-end customer journeys. * Excellent communication skills (written and verbal), with the ability to build rapport, manage difficult conversations, remain calm under pressure, and communicate clearly and logically. * High levels of accuracy and attention to detail, with a strong focus on quality, consistency, and error prevention. * Strong ability to adapt approach to individual customer needs, supporting fair treatment and positive customer outcomes. * Confident IT and systems capability, with the ability to work across multiple internal platforms and tools. * Ability to work independently, using judgement to manage cases effectively and escalate appropriately when required. * Effective questioning, planning, and organisational skills, enabling strong case management and workload prioritisation. **Benefits** * Group Personal Pension Plan – 8% employer contribution and 4% employee contribution * Life Assurance and Group Income Protection * Private Medical Insurance – Provided by Bupa * 25 Days Annual Leave, plus bank holidays * Staff Discounts on our investment products * Personal & Well-being Fund – Supporting your physical and mental wellness * Retail Discounts – Savings at a wide range of high street and online retailers * Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle **Please Note: **We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive.", "summaryDescription" : "Complaint Handler at interactive investor. Skills: Complaint handling, Customer service, Regulatory compliance. Deliver complaint resolution service. 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Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. **JOB DESCRIPTION** Job Description • Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. • Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. • Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs. • Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. • Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. • Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. • Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. • May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. • Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. • Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). • Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). • Identifies areas for improvement and offers suggestions to improve efficiency and productivity. • Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility. # Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays. #LI-JJ1 The hourly rate for this position is $23.00 - $25.00 per hour. **Additional Compensation** : Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * _Corporate Positions_ : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * _Onsite Property Positions_ : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. **Robust Benefits Offered*:** * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. _*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority._ Greystar will consider for employment qualified applicants with arrest and conviction records. _**Important Notice:** Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com._", "summaryDescription" : "Maintenance Technician - Block 75 (Student Living) at Greystar. Skills: Maintenance, Repair. Complete assigned work orders. Make repairs", "postedDate" : "2026-06-10T05:25:42.136", "createdAt" : "2026-06-12T05:25:42.030", "lastUpdated" : "2026-06-14T23:34:16.331", "ingestTimestamp" : "2026-06-12T05:25:42.030", "mongoId" : "6a2b5c3874d8ee00a07bba3c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://greystar.wd1.myworkdayjobs.com/External/job/Block-75-Albany-NY/Maintenance-Technician---Block-75--Student-Living-_R0190904", "salaryAnnualMax" : 300, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Mechanical repair", "Technical repair", "Maintenance", "Repair", "Student living", "Real estate" ], "skillCount" : 6, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2ce7ba74d8ee00a0a68645", "title" : "Executive Assistant to the CEO", "company" : "LUMBRA", "industry" : "Business Operations ", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Executive Assistant to the CEO in Arlington, USA, with adjustments for senior-level experience in the Defense Tech industry." }, "location" : "Arlington", "locations" : [ "Arlington" ], "timestamp" : "2026-06-15T09:00:19.941", "fingerprint" : "034ca2c9166fd3d327afb2170c1888904e58b25cbdcb279e343c73a5c8d59ade", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lumbra/fc370516-95f3-4d3a-8e45-ca4d9cd6816c/application", "externalId" : "fc370516-95f3-4d3a-8e45-ca4d9cd6816c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "arlington", "state" : "texas", "country" : "united states", "continent" : "north america", "source" : "locations-index", "geo" : "32.73569,-97.10807" } ], "locationText" : "arlington, texas, united states", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Executive support", "Meeting preparation", "Logistics coordination", "Information handling", "Project ownership", "Investor relations", "External communications" ], "hardSkillsList" : [ "Calendar management", "Inbox management", "Travel coordination", "Briefing packet preparation", "Pre-read preparation", "Classified visit coordination", "Secure travel coordination", "Base access coordination", "SCIF visit coordination", "Board material preparation", "Personnel matter handling", "Event logistics", "Offsite planning", "Conference coordination", "Partnership follow-through" ], "hardSkills" : [ { "name" : "Calendar management", "level" : "intermediate" }, { "name" : "Inbox management", "level" : "intermediate" }, { "name" : "Travel coordination", "level" : "intermediate" }, { "name" : "Briefing packet preparation", "level" : "intermediate" }, { "name" : "Pre-read preparation", "level" : "intermediate" }, { "name" : "Classified visit coordination", "level" : "intermediate" }, { "name" : "Secure travel coordination", "level" : "intermediate" }, { "name" : "Base access coordination", "level" : "intermediate" }, { "name" : "SCIF visit coordination", "level" : "intermediate" }, { "name" : "Board material preparation", "level" : "intermediate" }, { "name" : "Personnel matter handling", "level" : "intermediate" }, { "name" : "Event logistics", "level" : "intermediate" }, { "name" : "Offsite planning", "level" : "intermediate" }, { "name" : "Conference coordination", "level" : "intermediate" }, { "name" : "Partnership follow-through", "level" : "intermediate" } ], "majorSkills" : "Executive support, Classified logistics, Sensitive information handling", "majorSkillsList" : [ "Executive support", "Classified logistics", "Sensitive information handling" ], "coreResponsibilities" : "Own CEO's calendar, Own CEO's inbox, Own CEO's travel, Own CEO's operating rhythm, Prepare CEO for meetings, Coordinate classified logistics, Coordinate customer-site logistics, Handle sensitive information, Handle sensitive communications, Take ownership of executive-function projects, Support board prep, Support investor relations, Support external communications", "teamCollaboration" : "Partnering with leadership", "domainKnowledge" : "Agentic AI; High-consequence environments; Classified spaces; JWICS; Defense tech; US Government; Intelligence Community (IC); Department of Defense (DoD); Frontier AI labs; National security", "domainList" : [ "agentic-ai", "high-consequence-environments", "classified-spaces", "jwics", "defense-tech", "us-government", "intelligence-community-ic", "department-of-defense-dod", "frontier-ai-labs", "national-security" ], "domainSpecificKnowledge" : [ "Agentic AI", "High-consequence environments", "Classified spaces", "JWICS", "Defense tech", "US Government", "Intelligence Community (IC)", "Department of Defense (DoD)", "Frontier AI labs", "National security" ], "communicationSkills" : "Executive presentations; Investor communications", "documentationSkills" : "Briefing packets; Pre-reads", "specialRequirements" : "Clearance eligibility, Willingness to be sponsored, Based in National Capital Region", "qualificationsBasic" : "5+ years as Executive Assistant, Experience interfacing with senior external stakeholders, Polished written communication, Polished verbal communication, Demonstrated discretion at founder/CEO level, U.S. citizenship", "qualificationsPreferred" : "Prior EA experience at defense tech company, Prior EA experience at national security company, Prior EA experience at government-adjacent company, Clearance eligibility, Willingness to be sponsored for clearance, Familiarity with classified visit logistics, DC-area network, Familiarity with government-facing work rhythms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "EXECUTIVE ASSISTANT TO THE CEO ABOUT LUMBRA Lumbra builds the vendor-neutral operating system for agentic AI in high-consequence environments. In our first ten months we won four fully competed prime contracts across the U.S. Government, every one of them deploying into classified spaces. We are live on JWICS. We were selected from a field of 200+ companies for a defense innovation challenge and won it. We beat two established defense primes on the same program and earned the follow-on, now in execution. Our team comes from the CIA unit that planned the bin Laden mission, MIT, frontier AI labs, and Special Operations. ABOUT THE ROLE Aaron operates across an unusually broad surface: classified customer meetings inside the IC and DoD, partnerships with frontier AI labs and primes, board and investor relationships, conference panels, and the daily operating cadence of a fast-scaling defense tech company. We need an Executive Assistant who can hold that surface together — treat executive support as a craft, sit in on extraordinary meetings and earn the discretion that comes with them, and own parts of the company most EAs never touch. Aaron’s office runs on you. WHAT YOU’LL OWN - Own the CEO’s calendar, inbox, travel, and operating rhythm — the constant prioritization work that keeps the most consequential meetings from being squeezed by the loudest ones. - Prepare the CEO for meetings across USG principals, IC and DoD customers, primes, investors, frontier-lab partners, and recruits: briefing packets, pre-reads, and the situational context that turns a 30-minute meeting into a productive one. - Coordinate classified and customer-site logistics: visit requests, secure travel, base access, SCIF visit coordination, and the operational discipline that ensures the CEO arrives ready. - Handle sensitive information and communications with founder-level discretion: investor updates, board materials, personnel matters, and the steady flow of context running through a CEO’s office. - Take ownership of executive-function projects that don’t belong to any single team: event logistics, offsite planning, conference coordination, partnership follow-through. - Support board prep, investor relations, and external communications, partnering with leadership to keep the CEO’s external-facing work clean. YOU’LL WORK ALONGSIDE CIA officers, MIT engineers, Special Operations combat vets, and applied AI engineers from frontier labs like Anthropic and Google. You’ll make decisions that immediately affect national security. You’ll own part of a company early and when it matters. THIS ROLE IS NOT FOR Someone looking for a 9-to-5, someone who needs constant direction, or someone uncomfortable holding information they cannot share with anyone. PREFERRED QUALIFICATIONS - Prior EA experience at a defense tech, national security, or government-adjacent company - Clearance eligibility (no disqualifying factors), with willingness to be sponsored if needed - Familiarity with classified visit logistics (visit requests, base access, SCIF coordination) - DC-area network and familiarity with the rhythms of government-facing work MUST-HAVES - 5+ years as an Executive Assistant supporting a CEO, founder, or comparable senior principal - Experience interfacing with senior external stakeholders (government, military, board, investors, or executive-level partners) - Polished written and verbal communication - Demonstrated discretion at the founder/CEO level - U.S. citizenship - Based in the National Capital Region BENEFITS - Comprehensive medical, dental, and vision plans - Premiums 100% covered by Lumbra for all employees - Exceptionally low premiums for spouses and dependents - Basic life insurance and disability 100% covered for all employees by Lumbra - Option to purchase additional life insurance available - Take the time off that you need, when you need it' paid time off, not accrual based - Generous company holiday calendar including a holiday shutdown in December - Supportive leave of absence program including time off for military service, medical events, and parental leave - Full 401(k) retirement plan for all full-time eligible employees - Company-funded commuter benefits - Free access to on-site gym at office", "summaryDescription" : "Executive Assistant to the CEO at LUMBRA. Skills: Executive support, Classified logistics, Sensitive information handling. Own CEO's calendar. 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Specialist departments; Quality Assurance", "domainKnowledge" : "Purchased electronic components; Purchased electromechanical components; Purchased mechanical components", "domainList" : [ "purchased-electronic-components", "purchased-electromechanical-components", "purchased-mechanical-components" ], "domainSpecificKnowledge" : [ "Purchased electronic components", "Purchased electromechanical components", "Purchased mechanical components" ], "toolProficiency" : [ "SAP" ], "communicationSkills" : "Written German; Spoken German", "documentationSkills" : "Documenting complaint-related data", "continuousLearning" : "Individual training; Onboarding; Professional development; Personal development", "problemSolvingSkills" : "Solution-oriented working", "specialRequirements" : "Work Outside Office", "qualificationsBasic" : "Completed technical education, At least 3 years of professional experience in complaint handling, Experience in reading data sheets, Experience in reading technical drawings, Confident handling of measuring and testing equipment, Excellent German skills, Basic English skills", "qualificationsPreferred" : "SAP user knowledge, Materials Management module knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Anton Paar GmbH manufactures precise, highly accurate, and complex measuring instruments. To ensure the quality of our products, we are looking for reinforcement in complaint handling for purchased electronic, electromechanical, and mechanical components. * Responsibility for handling complaints related to purchased parts, with a focus on electromechanical and electronic components * Conducting fault and root cause analyses * Documenting and processing complaint-related data in SAP * Defining and implementing effectiveness checks, corrective actions, and containment measures * Introducing methods for sustainable error prevention * Supporting the optimization of inspection processes * Close collaboration with our Purchasing department, specialist departments, and Quality Assurance ## Qualifications * Completed technical education (e.g. apprenticeship or HTL) with a focus on electronics, electrical engineering, or mechatronics * At least 3 years of professional experience in complaint handling * Experience in reading data sheets and technical drawings * Confident handling of measuring and testing equipment * SAP user knowledge, especially in the Materials Management module, is an advantage * Excellent German skills, both written and spoken, and basic English skills * Quick comprehension as well as an independent, accurate, and solution-oriented way of working ## Additional Information * A reliable and long-term workplace in our expanding and international high-tech company * An innovative company culture that promotes technical excellence guaranteeing us the position of a technological leader in the global market * A value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, at the same time, provides room for involvement, dedication and individual responsibility * Individual training and onboarding * Work Outside Office (occasion-related possibility to work outside the office) * Voluntary flexibility allowance * Professional and personal development We offer a fair and market-aligned salary based on the collective agreement for employees in the metal trade – adjusted to the regional conditions of the Styrian labor market. The minimum gross monthly salary for this position is € 3.335 (based on full-time employment). What truly counts for us are your personality, your skills, and the experience you bring. That’s why we take the time to determine your actual gross salary individually and are happy to offer a higher pay in recognition of your qualifications. #greatpeople #greatinstruments #since1922 #AntonPaar #LI-GHE _We do not accept applications via personnel service providers or recruitment agencies and ask all interested parties to submit their documents directly via our career site. Applications via personnel service providers will not be processed. As a matter of principle, we also do not hire temporary workers, but build on long-term, direct employment relationships._", "summaryDescription" : "Complaint Handling Specialist – Quality Assurance (f/m/x) at Anton Paar GmbH. Skills: Complaint handling, Quality Assurance, Root cause analysis. Handle complaints related to purchased parts. Conduct fault analyses", "postedDate" : "2026-06-11T04:25:10.000", "createdAt" : "2026-06-12T04:33:14.859", "lastUpdated" : "2026-06-15T01:16:56.284", "ingestTimestamp" : "2026-06-12T04:33:14.859", "mongoId" : "6a2a89a674d8ee00a0680e62", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Fault analysis", "Data documentation", "Data processing", "Independent", "Accurate", "Solution-oriented", "Complaint handling", "Quality Assurance", "Root cause analysis", "Effectiveness checks", "Corrective actions", "Containment measures", "Error prevention", "Inspection processes", "Purchased electronic components", "Purchased electromechanical components", "Purchased mechanical components", "SAP" ], "skillCount" : 18, "jobCategory" : "other", "jobSubcategory" : "other", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing" }, { "id" : "6a2c9fae74d8ee00a09a04ce", "title" : "Step into the Hexa ecosystem", "company" : "Hexa", "industry" : "Hexa", "location" : "No Location", "locations" : [ "No Location" ], "timestamp" : "2026-06-16T02:17:11.193", "fingerprint" : "0e237cbdebdf64c78cf0edcecd0c4bc66bd32a384d24547744ba0ba6ab369a7c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/hexa/b10a4d3a-1831-4634-bb47-8e818ce681d7/application", "externalId" : "b10a4d3a-1831-4634-bb47-8e818ce681d7", "industryFunction" : { }, "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "JOIN OUR NETWORK OF EXCEPTIONAL TALENT Be part of what's next at Hexa We want to know more about you! But before that, a bit of context about us. About Hexa Hexa started as eFounders in 2011 to rethink company creation: building alongside founders, not from the sidelines. We've built over 50 companies, including Aircall, Spendesk, Front, Swan, and Yousign, with a combined valuation of over $5 billion, and companies employing more than 2,600 talented people all around the world. Our hands-on model has proven successful. Now a leading multi-stage startup studio, we stay true to our DNA: founder-first and deeply involved, across AI, Future of Work, fintech, climate, defense and cybersecurity. Because when ambitious founders and teams come together, exceptional companies are born. To fulfill this incredible purpose, we're constantly looking for exceptional individuals. Whether you're planning on launching a top tier company or joining one, here's a simple and quick get-to-know-you form that will help us match you with the best opportunities from the Hexa family. Start a Company with us Partner with us for 12 months to build the foundations of a new category-defining company — and 10x your chances of success with our team as your co-founder. Join the Core Team The team that co-builds every startup we launch. You work across multiple ventures in parallel, embedded with founders from day one, across product, design, go-to-market, recruiting, finance, and legal. If you want to be at the heart of company creation, this is it. Join a Hexa venture early Every year, Hexa co-founds around 12 new startups. Joining one in its first months means taking a founding employee role: you build the product, shape the culture, and own a real stake in the outcome, with the full support of Hexa's Core Team behind you. Join a Hexa portfolio company Some of our startups are further along. They're scaling, hiring, and looking for strong profiles to help them grow. If you want the energy of a startup with more structure and traction already in place, this is the path. Your turn! :))", "summaryDescription" : "Step into the Hexa ecosystem at Hexa", "createdAt" : "2026-06-14T19:12:21.099", "lastUpdated" : "2026-06-16T02:17:11.193", "ingestTimestamp" : "2026-06-14T19:12:21.099", "mongoId" : "6a2c9fae74d8ee00a09a04ce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "infrastructure", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.0 }, { "id" : "6a2b1b0174d8ee00a0773a2c", "title" : "Assistant to the Deputy Superintendent", "industry" : "Education", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Assistant to the Deputy Superintendent in Texas, adjusted for mid-seniority and the education industry." }, "location" : "TEXAS", "locations" : [ "TEXAS" ], "timestamp" : "2026-06-16T05:28:08.255", "fingerprint" : "928d42d34ce8f1f0f10650cdfb47f4c233df090ef3b04397c3df663c5b8f712e", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa210.taleo.net/careersection/ex/jobdetail.ftl?job=193180", "externalId" : "193180", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Texas", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Texas, United States", "professionalSkills" : [ "Administrative support", "Clerical support", "Confidential matters", "Data entry", "Keyboarding" ], "hardSkillsList" : [ "Microcomputer use", "Word processing", "Spreadsheet software", "Database software", "Data entry", "Typing" ], "hardSkills" : [ { "name" : "Microcomputer use", "level" : "intermediate" }, { "name" : "Word processing", "level" : "intermediate" }, { "name" : "Spreadsheet software", "level" : "intermediate" }, { "name" : "Database software", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing", "level" : "intermediate" } ], "majorSkills" : "Administrative support, Executive support, Board support, Confidentiality", "majorSkillsList" : [ "Administrative support", "Executive support", "Board support", "Confidentiality" ], "coreResponsibilities" : "Provide administrative support, Maintain positive support, Keep Deputy Superintendent informed of deadlines, Keep Divisional Leadership informed of deadlines, Keep Superintendent informed of deadlines, Keep Board of Trustees informed of deadlines, Keep Deputy Superintendent informed of pending items, Keep Divisional Leadership informed of pending items, Keep Superintendent informed of pending items, Keep Board of Trustees informed of pending items, Maintain calendars, Schedule appointments, Make arrangements for meetings, Make arrangements for conferences, Prepare replies to general requests, Prepare replies to routine letters, Handle arrangements for Deputy Superintendent travel, Handle appointments with local officials, Handle appointments with state officials, Handle appointments with federal officials, Handle appointments with elected officials, Maintain high volume contact by telephone, Maintain high volume contact by email, Maintain high volume contact in person, Screen telephone callers, Screen drop-in visitors, Handle inquiries, Refer inquiries, Review incoming mail, Retrieve background information, Ensure follow-up on Deputy Superintendent decisions, Ensure follow-up on Deputy Superintendent requests, Ensure follow-up on administration action items, Assist with preparation of materials for Deputy Superintendent, Maintain updated events calendar, Organize filing systems, Maintain filing systems, Purchase supplies, Maintain office supply closet, Stock office supply closet, Maintain kitchens, Stock kitchens, Maintain copier, Stock copier, Communicate with IT department for meeting support, Ensure equipment is operational, Reconcile absences in Absence Management System, Perform clerical duties", "teamCollaboration" : "Interact with top level officials; Interact with all staff", "domainKnowledge" : "School division administration", "domainList" : [ "school-division-administration" ], "domainSpecificKnowledge" : [ "School division administration" ], "toolProficiency" : [ "Microcomputer", "Word processing equipment", "Spreadsheets", "Database software" ], "communicationSkills" : "Interpersonal skills; Communication skills", "continuousLearning" : "Attendance at conferences; Professional development", "specialRequirements" : "Occasional walking, Occasional standing, Occasional sitting, Occasional bending, Occasional stooping, Occasional kneeling, Occasional crouching, Occasional crawling, Lifting/carrying items weighing less than 40 pounds, Use hands to finger, Use hands to handle, Use hands to feel objects, Use hands to feel tools, Reach with hands, Talk or hear, Close vision, Color vision, Ability to adjust focus, Occasional irregular hours, Maintain emotional control under stress", "qualificationsBasic" : "High School diploma or GED, Minimum of 5 years clerical experience, Ability to manage clerical and administrative support activities, Skills in the use of a microcomputer, Skills in word processing equipment, Skills in spreadsheets, Skills in database software programs, Rapid data entry keyboarding functions, General office skills, Ability to work well under pressure, Ability to interact with top level officials, Ability to interact with all staff", "qualificationsPreferred" : "Associate's degree, Progressive growth supporting C-level executive and Board", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Overview Assistant to the Deputy Superintendent will provide administrative support to the Deputy Superintendent and Board of Trustees in a manner that allows them to interact effectively with community, district staff, students and top-level officials (legislative, community, county, school). The incumbent will provide and maintain positive support on frequently sensitive, confidential, and controversial matters. Considerable judgment and tact is required of the incumbent in handling the many diverse problems that occur. Position Description Essential Duties and Responsibilities Keep Deputy Superintendent, Divisional Leadership, Superintendent and Board of Trustees informed of deadlines and pending items. Maintain calendars and schedule appointments and conferences; make necessary arrangements for meetings and conferences, including space, time, and participants; prepare replies to general requests and routine letters on varied matters of the Deputy Superintendent's and Board President's signature Handle arrangements for Deputy Superintendent as needed; including travel, appointments with local, state, federal and elected officials Maintain a high volume contact by telephone, email and in person with employees. Screen telephone callers and drop-in visitors, handle inquiries including substantive questions requiring research or technical knowledge or tactfully referring those which can be handled by other offices Review incoming mail for action of Deputy Superintendent; retrieve appropriate background information to be attached to the correspondence or other materials; note details pertinent to the Board member's, and Deputy Superintendent's calendars as needed for current and future attention Ensure follow-up on Deputy Superintendent decisions and requests and administration action items Assist with preparation of materials for Deputy Superintendent meetings. Maintain updated events calendar Organize and maintain filing systems, according to standard filing procedures, and at times according to local, state or federal guidelines; maintains a log of staff assignments Purchase supplies, maintain, and stock office supply closet, kitchens and copier Communicate with IT department for meeting support when necessary and ensure equipment is operational Reconcile absences in Absence Management System for Deputy Superintendent's office and Leadership team Supervisory Responsibilities None Qualification Requirements To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. High School diploma or GED Associate's degree preferred Minimum of 5 years clerical experience with progressive growth supporting C-level executive and Board preferred Maintain a high level of confidentiality concerning district, personnel, customer and vendor information Strong communication, interpersonal and organizational skills Ability to manage clerical and administrative support activities of a large school division, and to guide and support activities and staff Strong skills in the use of a microcomputer and word processing equipment, spreadsheets and database software programs, and rapid data entry keyboarding functions General office skills including photocopying, faxing, scanning and filing Ability to work well under pressure with constant deadlines and frequent interruptions Ability to interact with top level officials and all staff with tact, courtesy and diplomacy Physical Requirements/Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress. TEXAS", "summaryDescription" : "Assistant to the Deputy Superintendent. Skills: Administrative support, Executive support, Board support, Confidentiality. Provide administrative support. Maintain positive support", "createdAt" : "2026-06-14T18:56:45.306", "lastUpdated" : "2026-06-16T05:28:08.255", "ingestTimestamp" : "2026-06-14T18:56:45.306", "mongoId" : "6a2b1b0174d8ee00a0773a2c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Microcomputer use", "Word processing", "Spreadsheet software", "Database software", "Data entry", "Typing", "Administrative support", "Executive support", "Board support", "Confidentiality", "Clerical support", "Confidential matters", "Keyboarding", "School division administration", "Microcomputer", "Word processing equipment", "Spreadsheets" ], "skillCount" : 17, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b2b74d8ee00a09108a7", "title" : "Executive Assistant to the President", "company" : "The Commonwealth Fund", "industry" : "Healthcare", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Executive Assistant in New York, adjusted for executive seniority and the healthcare industry." }, "location" : "New York City, US", "locations" : [ "New York City", "US" ], "timestamp" : "2026-06-15T09:48:05.457", "fingerprint" : "0cb22c895f2c559abda2e608ced6fce0f572ceaea695af4883b8bc73534f59da", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://the-commonwealth-fund.breezy.hr/p/5ac45401670f-executive-assistant-to-the-president", "externalId" : "5ac45401670f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "domainKnowledge" : "Health care system", "domainList" : [ "health-care-system" ], "domainSpecificKnowledge" : [ "Health care system" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "The Organization The Commonwealth Fund — among the first private foundations started by a woman philanthropist, Anna M. Harkness — was established in 1918 with the broad charge to enhance the common good. Today, the mission of The Commonwealth Fund is to promote a high-performing health care system", "summaryDescription" : "Executive Assistant to the President at The Commonwealth Fund", "createdAt" : "2026-06-14T04:35:08.234", "lastUpdated" : "2026-06-15T09:48:05.457", "ingestTimestamp" : "2026-06-14T04:35:08.234", "mongoId" : "6a2c6b2b74d8ee00a09108a7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Health care system" ], "skillCount" : 1, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c8c7d74d8ee00a0975a19", "title" : "Executive Assistant to the CTO", "company" : "Neural Concept", "industry" : "Product", "salary" : { "min" : 95000.0, "max" : 125000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Assistant in Lausanne, Switzerland, adjusted for mid-seniority and the technology industry." }, "location" : "Lausanne", "locations" : [ "Lausanne" ], "timestamp" : "2026-06-15T13:18:19.017", "fingerprint" : "bee6c61e73ce0c8a321d0723c54d776f970d92eea5a79a8ec31ea846f06da6a6", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/neuralconcept/729bc69f-0ba4-40a3-adcb-f45f855ae310/application", "externalId" : "729bc69f-0ba4-40a3-adcb-f45f855ae310", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lausanne", "country" : "Switzerland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "46.5218269,6.6327025" } ], "locationText" : "Lausanne, Switzerland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Google Workspace, Slack, Notion", "professionalSkills" : [ "Scheduling", "Coordination", "Logistics", "Communication drafting", "Record-keeping", "Information flow management", "Administrative process management" ], "hardSkillsList" : [ "Invoice processing", "Expense management", "Vendor coordination", "Meeting preparation", "Follow-up summaries" ], "softSkillsList" : [ "Discreet", "Trustworthy", "Autonomous" ], "hardSkills" : [ { "name" : "Invoice processing", "level" : "intermediate" }, { "name" : "Expense management", "level" : "intermediate" }, { "name" : "Vendor coordination", "level" : "intermediate" }, { "name" : "Meeting preparation", "level" : "intermediate" }, { "name" : "Follow-up summaries", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Discreet" }, { "name" : "Trustworthy" }, { "name" : "Autonomous" } ], "majorSkills" : "Calendar management, Event planning, Administrative tasks", "majorSkillsList" : [ "Calendar management", "Event planning", "Administrative tasks" ], "coreResponsibilities" : "Manage CTO's calendar, Coordinate meetings, Prepare meetings, Plan events, Coordinate events, Handle travel bookings, Coordinate venues, Process invoices, Track expense reports, Track purchase orders, Liaise with Finance, Draft emails, Draft meeting agendas, Draft briefing notes, Draft follow-up summaries, Identify logistical bottlenecks, Solve administrative bottlenecks, Handle ad hoc requests", "teamCollaboration" : "Coordinate with internal teams; Coordinate with external stakeholders; Liaise with Finance", "domainKnowledge" : "AI; Engineering software", "domainList" : [ "ai", "engineering-software" ], "domainSpecificKnowledge" : [ "AI", "Engineering software" ], "toolProficiency" : [ "Google Workspace", "Slack", "Notion" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Briefing notes; Follow-up summaries", "problemSolvingSkills" : "Identify bottlenecks; Solve bottlenecks; Adapt to shifting priorities", "qualificationsBasic" : "3+ years experience, Manage complex calendars, Handle administrative financial tasks, Plan professional events", "qualificationsPreferred" : "Experience in B2B SaaS, Deep-tech experience, Engineering software company experience, Excellent written communication in French, Excellent verbal communication in French", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT THE ROLE Neural Concept is building the future of AI-powered engineering software, and our CTO is at the heart of that mission. As Executive Assistant to the CTO, you will be the operational backbone that allows our technology leadership to focus on what matters most: building world-class products and leading a high-performing team. This is not a passive coordination role. You will own the CTO's time, information flow, and key administrative processes with full autonomy, from structuring a complex international agenda to ensuring invoices are tracked and events run seamlessly. Your ability to anticipate needs, move fast, and exercise good judgment will directly amplify the impact of NC's technology leadership. This is a unique opportunity to work at the intersection of cutting-edge AI and engineering, with close proximity to the executive team in a Series C company where your contribution is visible every day. WHAT YOU WILL DO - Own the CTO's calendar end-to-end: Proactively manage scheduling across time zones, prioritise requests, resolve conflicts, and protect focus time. Coordinate with internal teams (Engineering, Product, Sales) and external stakeholders to ensure meetings are well-prepared and purposeful. - Plan and coordinate events: Lead the logistics of internal and external events involving the CTO, including team offsites, conferences, customer visits, and speaking engagements. Handle travel bookings, venue coordination, and on-the-day execution. - Manage administrative and financial tasks: Process and track invoices, expense reports, and purchase orders related to the CTO's scope. Liaise with Finance to ensure timely approvals and accurate record-keeping. - Prepare and organise key communications: Draft emails, meeting agendas, briefing notes, and follow-up summaries on behalf of the CTO. Ensure the right information reaches the right people at the right time. - Act as the CTO's operational partner: Proactively identify and solve logistical or administrative bottlenecks before they arise. Handle ad hoc requests with speed and discretion, adapting to shifting priorities in a fast-moving environment. WHO YOU ARE - 3+ years of experience as an Executive Assistant, Personal Assistant, or Chief of Staff, ideally supporting a C-level or senior leader in a tech or scale-up environment. - Proven track record of managing complex, multi-timezone calendars with full autonomy. - Demonstrated experience handling administrative financial tasks: invoice processing, expense management, vendor coordination. - Hands-on experience planning and coordinating professional events (internal offsites, client events, or conferences). - Proficient with productivity and scheduling tools: Google Workspace (Gmail, Calendar, Meet), Slack, Notion or equivalent. - Excellent written and verbal communication in English; French is a strong plus. - Highly organised, detail-oriented, and able to manage competing priorities without losing the big picture. - Discreet, trustworthy, and comfortable handling confidential information. - Genuinely autonomous: you don't wait to be told what to do; you anticipate, act, and follow through. - Nice to have: experience in a B2B SaaS, deep-tech, or engineering software company. WHAT YOU GET - Work with a world-class technology team – our engineers are top-notch, and we always aim for excellence. - Benefit from a competitive salary and rewarding opportunities as we continue to scale. - Thrive in a collaborative, multicultural environment where your work is visible and recognized. - Develop professionally alongside talented colleagues who share knowledge freely and support one another. - Make a global impact by helping customers shift to AI-assisted design, making innovation faster, smarter, and more sustainable. - Balance life and work with a hybrid model and flexible hours—we care about results, not rigid schedules. WE'RE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER, AND WE'RE COMMITTED TO BUILDING A DIVERSE AND INCLUSIVE ENVIRONMENT WHERE YOU CAN THRIVE.", "summaryDescription" : "Executive Assistant to the CTO at Neural Concept. Skills: Calendar management, Event planning, Administrative tasks. Manage CTO's calendar. Coordinate meetings", "createdAt" : "2026-06-14T04:31:29.303", "lastUpdated" : "2026-06-15T13:18:19.017", "ingestTimestamp" : "2026-06-14T04:31:29.303", "mongoId" : "6a2c8c7d74d8ee00a0975a19", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Invoice processing", "Expense management", "Vendor coordination", "Meeting preparation", "Follow-up summaries", "Discreet", "Trustworthy", "Autonomous", "Calendar management", "Event planning", "Administrative tasks", "Scheduling", "Coordination", "Logistics", "Communication drafting", "Record-keeping", "Information flow management", "Administrative process management", "AI", "Engineering software", "Google Workspace", "Slack", "Notion" ], "skillCount" : 23, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "identify the cause bounce block spam complaint and unblock when appropriate jobs", "metadata" : { "title" : "identify the cause bounce block spam complaint and unblock when appropriate" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 21060, "totalPages" : 422, "hasNext" : true, "hasPrevious" : false } }

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