Company
Pharma
QualitySpecialistComplaints
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Quality Specialist Complaints. Skills: Quality assurance, Complaint handling, Regulatory affairs. Develop quality plans. Implement quality programs”
Industry & Context.
Problem-solving abilities; Analytical mindset
What They're Looking For.
Must Have
Degree in Pharmacy, Life Sciences, Chemistry, or related scientific discipline, Experience in Quality Assurance, Quality Control, or Pharmacovigilance within pharmaceutical industry, Understanding of GMP, GDP, and regulatory compliance frameworks, Experience in handling product complaints and quality incident investigations
Nice to Have
Experience in regulatory inspections related to manufacturing and wholesale distribution licenses
What You'll Do.
Develop quality plans
Implement quality programs
Maintain quality programs
Coordinate regulatory inspections
Support regulatory inspections
Ensure compliance with regulations
Monitor quality standards
Ensure implementation of QMS
Record reported cases
Assess reported cases
Document reported cases
Handle product complaints
Handle quality incidents
How You'll Work.
Team & Collaboration
Cross-functional teams; International teams; Customer Service; Key Account Managers; Medical Information
Communication Scope
Excellent communication
Full Job Description
## Accountabilities Develop, implement, and maintain quality plans and programs in alignment with internal and regulatory requirements Coordinate and support regulatory inspections related to manufacturing and wholesale distribution licenses Ensure compliance with applicable regulations in close collaboration with the Regulatory Affairs Manager Monitor Group quality standards and ensure effective implementation within the local Quality Management System (QMS) Record, assess, and document reported cases of drug-related risks or suspected pharmaceutical quality defects Act as a key point of contact for complaint handling in collaboration with Customer Service, Key Account Managers, Medical Information, and other internal stakeholders Requirements: Degree in Pharmacy, Life Sciences, Chemistry, or a related scientific discipline Experience in Quality Assurance, Quality Control, or Pharmacovigilance within the pharmaceutical industry Strong understanding of GMP, GDP, and regulatory compliance frameworks Experience in handling product complaints and quality incident investigations Excellent communication skills with the ability to work across cross-functional and international teams Strong analytical mindset, attention to detail, and problem-solving abilities Proficiency in documentation systems and Quality Management Systems (QMS) Benefits: Competitive compensation package aligned with industry standards Health and wellness benefits including medical coverage Opportunities for professional development and training Exposure to international quality and regulatory frameworks Collaborative and cross-functional working environment Potential flexibility in working arrangements depending on role requirements ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then s
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