APCO Holdings
Financial Services
ComplianceAnalyst:Licensing&Complaints
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Compliance Analyst: Licensing & Complaints at APCO Holdings. Skills: Licensing, Regulatory filings, Consumer complaints. Prepare corporate licenses. File corporate licenses”
Industry & Context.
Problem-solving skills; Research complex issues; Develop practical solutions
What They're Looking For.
Must Have
Bachelor's degree, 6+ years compliance experience, 6+ years legal experience, 6+ years regulatory experience, 6+ years licensing experience, 6+ years business operations experience, Analytical skills, Organizational skills, Problem-solving skills, Excellent written communication skills, Excellent verbal communication skills, Manage multiple projects, Manage competing priorities, Advanced Microsoft Office proficiency
Nice to Have
Regulatory licensing experience, Registration experience, Compliance filings experience, Consumer complaint investigation experience, Consumer complaint response experience, Insurance industry experience, Financial services industry experience, Automotive F&I experience, Acquisition support experience, Integration support experience, Corporate governance support experience, Experience with regulators, Experience with state agencies, Experience with third-party vendors
What You'll Do.
Prepare corporate licenses
File corporate licenses
Maintain corporate licenses
Prepare registrations
Maintain registrations
Prepare certificates of authority
File certificates of authority
Maintain certificates of authority
Prepare regulatory filings
File regulatory filings
Maintain regulatory filings
Manage producer license applications
Manage producer license renewals
Manage provider registrations
Manage Secretary of State filings
Coordinate with regulators
Coordinate with third-party vendors
Maintain compliance requirements
Monitor filing deadlines
Maintain licensing records
Maintain regulatory obligation records
Track regulatory changes
Communicate regulatory impacts
Collect complaint information
Analyze complaint information
Organize complaint information
Collect regulatory inquiry information
Analyze regulatory inquiry information
Organize regulatory inquiry information
Prepare draft responses
Prepare supporting documentation
Gather information for investigations
Gather information for responses
Track complaint activity
Report complaint activity
Analyze complaint trends
Identify compliance process improvements
Improve compliance documentation
Improve operational efficiency
Support integration efforts
Maintain corporate records
Maintain compliance documentation
Assist with special projects
Assist with regulatory reviews
Serve as licensing resource
Serve as registration resource
Serve as compliance resource
Provide guidance to analysts
Provide support to analysts
Provide guidance to paralegals
Provide support to paralegals
Assist with training initiatives
Assist with knowledge-sharing initiatives
Cross-train across functions
Build working relationships
How You'll Work.
Team & Collaboration
Work across business units; Partner with regulators; Partner with vendors; Partner with legal professionals; Partner with internal stakeholders; Cross-functional collaboration; Cross-functional teams; Internal stakeholders; External vendors; Business partners
Communication Scope
Written communication; Verbal communication
Process & Methodology
Manage multiple projects, Manage competing priorities
Full Job Description
## Description APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. We are seeking a Compliance Analyst, Licensing & Complaints to join our Legal & Regulatory Affairs team. In this role, you will play a critical part in maintaining APCO's regulatory compliance by managing licensing and registration activities, supporting regulatory filings, coordinating consumer complaint responses, and driving process improvements that strengthen our compliance framework. This position offers the opportunity to work across multiple business units while partnering with regulators, external vendors, legal professionals, and internal stakeholders throughout the organization. ## What You'll Do Regulatory Licensing & Filings Prepare, file, and maintain corporate licenses, registrations, certificates of authority, and regulatory filings Manage producer license applications and renewals, provider registrations, DBA filings, and Secretary of State filings Coordinate with regulators and third-party vendors to secure approvals and maintain compliance requirements Monitor filing deadlines and maintain accurate records of licensing and regulatory obligations Track changes in regulatory requirements and communicate impacts to internal stakeholders Consumer Complaints & Regulatory Response Support Collect, analyze, and organize information related to consumer complaints and regulatory inquiries Prepare draf
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