{ "count" : 21157, "data" : [ { "id" : "6a3056dff292fd229cf30108", "title" : "President, Junior Achievement of Central Illinois", "company" : "Junior Achievement of Central Illinois", "industry" : "Education", "salary" : { "min" : 88500.0, "max" : 132500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Peoria, Illinois, United States", "locations" : [ "Peoria", "Illinois", "United States" ], "timestamp" : "2026-06-16T08:52:21.925", "fingerprint" : "b4b82ff74b5cba14b30b448e19dd671ab8cb0aea04e2f265da60bfd02b2a5b6f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/juniorachievementlocal/jobs/4285415009", "externalId" : "4285415009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Peoria", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.6938609,-89.5891008" } ], "locationText" : "Peoria, Illinois, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Fundraising", "Resource development", "Donor cultivation", "Corporate partnerships", "Revenue diversification", "Operations management", "Talent management", "Strategic planning", "Financial stewardship", "Program expansion" ], "majorSkills" : "Organizational leadership, Fundraising, Strategic vision, Stakeholder relations", "majorSkillsList" : [ "Organizational leadership", "Fundraising", "Strategic vision", "Stakeholder relations" ], "coreResponsibilities" : "Set vision and drive strategy, Define and execute long-term vision, Build on existing momentum, Preserve stakeholder relationships, Expand JA's visibility, Lead sustainable growth, Guide expansion across schools, Ensure growth is supported by systems, Advance fundraising and partnerships, Serve as chief fundraiser, Cultivate and steward relationships, Secure sustainable resources, Strengthen organizational effectiveness, Build alignment across teams, Enhance operational systems, Ensure organization is structured to scale, Develop talent and culture, Inspire and support high-performing team, Foster culture of collaboration, Foster culture of accountability, Foster culture of continuous improvement, Partner with the Board of Directors, Ensure governance, Ensure strategic alignment, Ensure long-term organizational success", "teamCollaboration" : "Align diverse stakeholders; Build high-trust relationships; Partner with the Board", "domainKnowledge" : "Financial literacy; Career readiness; Entrepreneurship; Workforce development; Experiential learning", "domainList" : [ "financial-literacy", "career-readiness", "entrepreneurship", "workforce-development", "experiential-learning" ], "domainSpecificKnowledge" : [ "Financial literacy", "Career readiness", "Entrepreneurship", "Workforce development", "Experiential learning" ], "communicationSkills" : "Executive presence; Influence", "specialRequirements" : "Legally authorized to work, No sponsorship required", "qualificationsBasic" : "15+ years leadership experience, Demonstrated success leading fundraising, Proven ability to lead organizations through growth, Track record of organizational leadership, Ability to align diverse stakeholders, Ability to build trust quickly", "rawDescription" : "About Junior Achievement of Central Illinois Junior Achievement of Central Illinois is dedicated to inspiring and preparing young people to succeed in a global economy. Through hands-on, experiential learning opportunities focused on financial literacy, career readiness, and entrepreneurship, JA empowers students to connect classroom learning to real-world opportunities. In partnership with educators, volunteers, businesses, and community leaders, Junior Achievement of Central Illinois serves 133 schools and over 16,000 students, working to expand access, strengthen workforce pathways, and help students build the skills and confidence needed for a choice-filled future. To learn more about Junior Achievement of Central Illinois, visit our website www.centralillinois.ja.org. Position Summary: President, Junior Achievement of Central Illinois Reporting to the Board of Directors, the President will serve as the strategic and operational leader of Junior Achievement of Central Illinois, guiding the organization’s vision, growth, and long-term sustainability. The President will serve as the organization's chief community ambassador, cultivating and stewarding relationships with business, philanthropic, education, and civic leaders throughout Central Illinois. The President will oversee all aspects of the organization, including fundraising, financial stewardship, team leadership, strategic planning, and program expansion. The ideal candidate is a collaborative, relationship-driven executive who can inspire stakeholders, build high-performing teams, and translate vision into action. This leader will balance innovation with operational excellence and bring a strong commitment to preparing young people for future success through career-connected learning and workforce readiness initiatives. Essential Functions Reporting to the Board of Directors, the President will lead all aspects of the organization, including strategy, operations, fundraising, partnerships, and talent development. The next leader will be responsible for: Setting Vision & Driving Strategy - Define and execute a bold, long-term vision while building on the organization's existing momentum, preserving key stakeholder relationships, and expanding JA's visibility and influence throughout the region. Leading Sustainable Growth - Guide continued expansion across schools, districts, and experiential learning programs, ensuring growth is supported by strong systems, infrastructure, and team capacity. Advancing Fundraising & Partnerships - Serve as the organization's chief ambassador and lead fundraiser, actively cultivating, stewarding, and expanding relationships with donors, corporate partners, foundations, and community leaders to secure sustainable resources that support mission growth and long-term impact. Strengthening Organizational Effectiveness - Build alignment across teams, enhance operational systems, and ensure the organization is structured to scale effectively. Developing Talent & Culture - Inspire and support a high-performing, mission-driven team, fostering a culture of collaboration, accountability, and continuous improvement. Partnering with the Board - Work closely with the Board of Directors to ensure strong governance, strategic alignment, and long-term organizational success. Candidate Profile The ideal candidate is a strategic, relationship-driven leader who can balance vision with execution and growth with sustainability. Key qualifications include: 15+ years of leadership experience in nonprofit, corporate, or public sector environments Demonstrated success leading fundraising and resource development efforts, including donor cultivation, major gifts, corporate partnerships, and revenue diversification strategies Proven ability to lead organizations through growth and complexity, building systems and teams that scale Strong track record of organizational leadership, including operations, finance, and talent management Ability to align diverse stakeholders and build high-trust relationships across sectors Ability to build trust quickly, preserve and strengthen key stakeholder relationships, and lead organizational growth while maintaining cultural alignment and mission focus Passion for education, workforce development, and expanding economic opportunities for young people Exceptional communication, executive presence, and influence Compensation & Benefits The salary range for this position is $88,500 - $132,500. Annual bonus eligibility is based on the performance of the organization and individual outcomes. JA of Central Illinois offers a variety of benefits, including medical, dental, vision, long-term disability, and group life insurance. There is also a 401(k) plan. Our Commitment At JA of Central Illinois, we believe that our success is directly tied to our ability to foster an environment where all individuals have access to opportunities and can thrive. We are deeply committed to creating a workplace where inclusion and belonging are not just principles but lived experiences. This commitment drives us to attract, develop, retain, and promote a workforce that mirrors the communities we serve, bringing together a wide range of perspectives, experiences, and talents. We embrace the unique contributions that every JA Central IL employee brings to our mission and encourage individuals from all backgrounds to join our team. By welcoming various voices, we continue to expand our understanding of the world, and we actively seek to elevate the representation of different individual experiences and the perspectives they shape. We are dedicated to fostering an environment where everyone feels respected, valued, and heard - where people can be their authentic selves and know that they belong. This is how we build a workplace where every individual can succeed, and where we work together to create lasting impact for the young people and communities we serve. Additional Information JA does not provide sponsorship for employment visas for this position. All candidates must be legally authorized to work in the United States without the need for sponsorship, now or in the future. Requisition will be closed for submissions on July 10th, 2026. Pay Range $88,500—$132,500 USD", "summaryDescription" : "President, Junior Achievement of Central Illinois at Junior Achievement of Central Illinois. Skills: Organizational leadership, Fundraising, Strategic vision, Stakeholder relations. Set vision and drive strategy. Define and execute long-term vision", "postedDate" : "2026-06-15T23:18:38.999", "createdAt" : "2026-06-15T23:18:38.999", "lastUpdated" : "2026-06-16T08:52:21.925", "ingestTimestamp" : "2026-06-15T23:18:38.999", "mongoId" : "6a3056dff292fd229cf30108", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 88500, "salaryAnnualMax" : 132500, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Organizational leadership", "Fundraising", "Strategic vision", "Stakeholder relations", "Resource development", "Donor cultivation", "Corporate partnerships", "Revenue diversification", "Operations management", "Talent management", "Strategic planning", "Financial stewardship", "Program expansion", "Financial literacy", "Career readiness", "Entrepreneurship", "Workforce development", "Experiential learning" ], "skillCount" : 18, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a95f292fd229c03da19", "title" : "Chief of Staff to the CEO", "company" : "Top Shelf Collective", "industry" : "Retail", "salary" : { "min" : 2000000.0, "max" : 3500000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Chief of Staff in Manila, Philippines, adjusted for the retail industry and a top-tier company." }, "location" : "Manila, Manila, Philippines", "locations" : [ "Manila", "Manila", "Philippines" ], "timestamp" : "2026-06-16T11:00:19.579", "fingerprint" : "1c85fdaa2fe01fa3d5aa7729f71af041beb4a7195ceff33d4174069089d830f8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/freshprints/jobs/6030437004", "externalId" : "6030437004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manila", "state" : "Manila", "country" : 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coordination", "level" : "intermediate" }, { "name" : "Deliverable tracking", "level" : "intermediate" }, { "name" : "Research", "level" : "intermediate" }, { "name" : "Business analysis", "level" : "intermediate" }, { "name" : "Workflow improvement", "level" : "intermediate" }, { "name" : "SOP creation", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" }, { "name" : "AI implementation", "level" : "intermediate" }, { "name" : "Automation solutions", "level" : "intermediate" }, { "name" : "Technology adoption", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Resourceful" }, { "name" : "Curious" }, { "name" : "Accountable" }, { "name" : "Independent" } ], "majorSkills" : "Executive Operations, Project Management, Business Analysis, Process Improvement", "majorSkillsList" : [ "Executive Operations", "Project Management", "Business Analysis", "Process Improvement" ], "coreResponsibilities" : "Manage executive communications, Organize executive inbox, Follow up on executive actions, Coordinate executive calendars, Schedule meetings and appointments, Manage recurring priorities, Prepare meeting summaries, Prepare reports, Prepare internal documentation, Prioritize competing requests, Ensure key initiatives remain on track, Serve as operational partner to CEO, Coordinate projects from planning through execution, Track project deliverables, Track project deadlines, Track action items, Track stakeholder responsibilities, Follow up with stakeholders to ensure progress, Support implementation of strategic initiatives, Support operational improvements, Assist with new business initiatives, Assist with research projects, Assist with special assignments, Conduct research on vendors, Conduct research on products, Conduct research on services, Conduct research on technology solutions, Conduct research on business opportunities, Gather information for recommendations, Provide organized recommendations to leadership, Assist with vendor evaluations, Assist with RFP creation, Assist with solution comparisons, Analyze operational reports, Identify trends in reports, Identify risks in reports, Identify opportunities in reports, Support decision-making through research, Support decision-making through documentation, Support decision-making through analysis, Identify workflow inefficiencies, Identify workflow improvement opportunities, Create SOPs, Maintain SOPs, Create process documentation, Maintain process documentation, Create operational playbooks, Maintain operational playbooks, Assist with system implementation, Assist with tool implementation, Assist with operational improvement implementation, Standardize recurring processes across businesses, Ensure effective information flow between teams, Ensure effective communication flow between teams, Research and recommend productivity tools, Research and recommend efficiency tools, Assist with AI implementation, Assist with automation solution implementation, Document workflows, Support technology adoption initiatives, Identify opportunities to streamline repetitive tasks, Identify opportunities to streamline manual processes, Support initiatives across multiple businesses, Coordinate with vendors, Coordinate with partners, Coordinate with consultants, Coordinate with service providers, Assist with operational reporting, Assist with project reporting", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; External stakeholders; Multiple businesses", "projectManagementSkills" : [ "Project management", "Agile", "Scrum", "Roadmap planning", "Kanban" ], "domainKnowledge" : "Retail operations; Hospitality operations; Specialty services; Community ventures; Business portfolio management", "domainList" : [ "retail-operations", "hospitality-operations", "specialty-services", "community-ventures", "business-portfolio-management" ], "domainSpecificKnowledge" : [ "Retail operations", "Hospitality operations", "Specialty services", "Community ventures", "Business portfolio management" ], "toolProficiency" : [ "Google Workspace", "Microsoft Office", "ChatGPT", "Claude", "Gemini" ], "communicationSkills" : "Executive communications; Meeting summaries; Internal documentation; Verbal communication; Written communication", "documentationSkills" : "SOP creation; Process documentation; Operational playbooks", "continuousLearning" : "Gain exposure to business operations; Gain exposure to projects; Gain exposure to leadership initiatives", "innovationCreativity" : "Implement AI and automation solutions; Streamline repetitive tasks; Streamline manual processes", "problemSolvingSkills" : "Problem-solving; Research; Analytical skills; Identify inefficiencies; Identify opportunities", "specialRequirements" : "Monday-Friday, 8:00 AM - 5:00 PM EST, Full-time remote role", "outcomesObjectives" : "Improve business processes; Ensure initiatives move forward; Create structure; Improve efficiency; Remove operational bottlenecks; Ensure progress on deliverables; Support strategic initiatives; Support operational improvements; Support new business initiatives; Provide organized recommendations; Improve workflows; Standardize recurring processes; Ensure effective information flow; Ensure effective communication flow; Improve productivity; Improve efficiency; Streamline repetitive tasks; Streamline manual processes; Improve operations; Implement systems; Support business growth", "qualificationsBasic" : "4+ years of experience in operations, project management, executive support, business operations, or similar, Exceptional written and verbal English communication skills, Organizational and time management abilities, Demonstrated ability to manage multiple priorities simultaneously, Problem-solving, research, and analytical skills, High level of accountability and ownership, Ability to work independently and proactively identify solutions, Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools", "qualificationsPreferred" : "Experience supporting founders, executives, or business owners, Experience working in entrepreneurial, startup, or small business environments, Experience creating SOPs and operational documentation, Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms, Exposure to vendor management, procurement, operations, or process improvement, Experience coordinating multiple projects across different departments or business units", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier. At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! \uD83D\uDE0A Please note: To ensure we find the best technical fit, our process will have a practical skills assessment prior to interviews. ABOUT TOP SHELF COLLECTIVE Top Shelf Collective is a family of locally owned businesses based in Jackson Hole, Wyoming. The organization operates a diverse portfolio of companies, including The Liquor Store & Wine Loft of Jackson Hole, Jackson Hole Marketplace, The Vault of Jackson Hole, Jackson Hole Gift Baskets, Jackson Hole Wine Club, and Jackson Hole Connection. Led by entrepreneur Stephan Abrams, Top Shelf Collective is built on a commitment to customer service, community involvement, operational excellence, and continuous improvement. With businesses spanning retail, hospitality, specialty services, and community-focused ventures, the organization is focused on creating exceptional experiences while continuing to grow and evolve. ROLE OVERVIEW The Chief of Staff serves as a trusted operational partner to the CEO, helping manage priorities, execute projects, improve business processes, and ensure important initiatives move forward. This role sits at the intersection of executive support, operations, project management, business analysis, and process improvement. The Chief of Staff will work directly with the CEO across multiple businesses and initiatives, helping create structure, improve efficiency, and remove operational bottlenecks. This is a highly dynamic role requiring strong business judgment, exceptional organization, proactive communication, and the ability to independently drive work forward with minimal oversight. The ideal candidate is resourceful, curious, highly accountable, and thrives in fast-moving environments where priorities can shift quickly. KEY RESPONSIBILITIES Executive Operations & Support Manage executive communications, inbox organization, and follow-up actions. Coordinate calendars, meetings, appointments, and recurring priorities. Prepare meeting summaries, reports, and internal documentation. Help prioritize competing requests and ensure key initiatives remain on track. Serve as a trusted operational partner to the CEO across multiple areas of the business. Project Management & Special Initiatives Coordinate and manage projects from planning through execution. Track deliverables, deadlines, action items, and stakeholder responsibilities. Follow up with internal and external stakeholders to ensure progress. Support implementation of strategic initiatives and operational improvements. Assist with new business initiatives, research projects, and special assignments. Research & Business Analysis Conduct research on vendors, products, services, technology solutions, and business opportunities. Gather information and provide organized recommendations to leadership. Assist with vendor evaluations, RFP creation, and solution comparisons. Analyze operational reports and identify trends, risks, or opportunities. Support decision-making through research, documentation, and analysis. Operations & Process Improvement Identify inefficiencies and opportunities to improve workflows. Create and maintain SOPs, process documentation, and operational playbooks. Assist with implementation of systems, tools, and operational improvements. Help standardize recurring processes across multiple businesses. Ensure information and communication flow effectively between teams. Technology & AI Enablement Research and recommend tools that improve productivity and efficiency. Assist with implementation of AI and automation solutions. Document workflows and support technology adoption initiatives. Help identify opportunities to streamline repetitive tasks and manual processes. Cross-Functional Business Support Support initiatives across multiple businesses within the Top Shelf Collective portfolio. Coordinate with vendors, partners, consultants, and service providers. Assist with operational reporting, project tracking, and administrative workflows. Take ownership of recurring responsibilities and continuously improve them over time. REQUIRED QUALIFICATIONS 4+ years of experience in operations, project management, executive support, business operations, or a similar role. Exceptional written and verbal English communication skills. Strong organizational and time management abilities. Demonstrated ability to manage multiple priorities simultaneously. Strong problem-solving, research, and analytical skills. High level of accountability and ownership. Ability to work independently and proactively identify solutions. Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools. PREFERRED QUALIFICATIONS Experience supporting founders, executives, or business owners. Experience working in entrepreneurial, startup, or small business environments. Experience creating SOPs and operational documentation. Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms. Exposure to vendor management, procurement, operations, or process improvement. Experience coordinating multiple projects across different departments or business units. IDEAL CANDIDATE PROFILE Proactive and highly resourceful. Naturally curious with a strong desire to learn. Comfortable operating in ambiguity and figuring things out independently. Strong attention to detail and follow-through. Excellent communicator who keeps stakeholders informed and aligned. Able to balance strategic thinking with hands-on execution. Process-oriented while remaining flexible and adaptable. Takes ownership of outcomes rather than simply completing assigned tasks. Excited by the opportunity to work directly with a business owner and support multiple projects. growing businesses. COMPENSATION & BENEFITS Environment: Work directly with the CEO of a growing portfolio of locally owned businesses and gain exposure to a wide variety of business operations, projects, and leadership initiatives. Type: Full-time remote role. Shift: Monday–Friday, 8:00 AM – 5:00 PM EST. Opportunity: Play a key role in improving operations, implementing systems, and supporting business growth across multiple companies. rd Time/NY (EST) business hours.", "summaryDescription" : "Chief of Staff to the CEO at Top Shelf Collective. Skills: Executive Operations, Project Management, Business Analysis, Process Improvement. Manage executive communications. 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The Manager, College Success leads a coaching team dedicated to driving academic persistence, degree completion, and career outcomes for scholarship-supported students. This role blends people leadership, student impact, data-driven strategy, and operational management to ensure students graduate on time and transition successfully into internships and full-time employment. The Manager maintains a small caseload to model strong advising practice while building systems that scale impact across the full student population. Reports To: VP, Student Success Location: Hybrid; residence in the Charlotte region required with in-office presence Tuesday–Thursday. Occasional evenings and weekends required to support student success efforts. Compensation: $70,000 with full benefits Key Responsibilities 1. Lead and Develop the College Success Coaching Team Manage, coach, and evaluate Student Success Coaches to ensure consistent, high-quality advising practices. Establish clear performance expectations and measurable outcomes tied to credit attainment, persistence, GPA, internship placement, and job attainment. Provide case consultation and escalation support for complex student situations impacting academic standing or employment readiness. Build a culture of accountability, reflective practice, and continuous improvement grounded in student outcomes. Develop professional development plans aligned to team strengths and performance gaps. Partner with peer Managers, College Success to coordinate direction for the coaching team. 2. Drive Student Academic Progress and Career Outcomes Ensure students meet term-to-term credit completion benchmarks and remain in good academic standing. Oversee coaching strategies that support internship placement, experiential learning, and full-time job attainment. Maintain a direct caseload of 20–30 students to model best practices and remain closely connected to student experience. Build and maintain relationships with institutional partners and campus resources to remove barriers to persistence and completion. Monitor academic and career milestones to ensure on-time degree progression. 3. Design and Deliver Programming that Advances Academic and Career Milestones Lead the development and execution of programming aligned to academic progression and career readiness. Oversee workshops, cohort sessions, and summer experiences that support: Credit completion Major progression Internship preparation Job readiness Collaborate cross-functionally to align academic support, career preparation, and workforce pathways into a cohesive student journey. Evaluate program participation and outcomes to continuously strengthen engagement and milestone completion. Partner with peer Managers, College Success to design and deliver outcomes consistently across the college experience. 4. Build Systems and Cadences for Data-Informed Decision Making Establish consistent review cadences, including team meetings, case reviews, and milestone checks. Monitor key performance indicators (KPIs), including: Student engagement Credit accumulation GPA Persistence rates Internship attainment Employment outcomes Analyze trends to identify risk indicators and implement timely interventions at individual and cohort levels. Ensure accurate advising documentation and data integrity. Communicate performance trends, risks, and recommendations to leadership to inform strategic decision-making. 5. Manage Program Operations and Accountability Oversee program operations, reporting, and budget tracking to ensure effective and compliant delivery. Align workflows and communication processes across departments to ensure coordinated student support. Ensure adherence to organizational standards while driving measurable progress toward degree completion and employment outcomes. Support scaling strategies to meet annual graduate targets. Required Qualifications Bachelor's degree required; Master's a plus Minimum 5+ years of experience in student services, education, or related field Minimum 3+ years of people leadership experience with direct report management Proven track record of developing and implementing successful programs Experience with college access or retention programs Strong analytical skills with experience in data collection and reporting Excellent communication and interpersonal skills Experience working with diverse student populations Proficiency in budget management and financial planning Ability to work collaboratively in a fast-paced, mission-driven environment Preferred Qualifications Experience with strategic planning, organizational change, or scaling nonprofit programming. Familiarity with frameworks such as Intrusive Advising, Appreciative Advising, and Holistic Student Support. Background in managing cross-sector student success initiatives (e.g., FAFSA completion, summer melt, dual enrollment). Expertise in federal and state financial aid policy, college access pipelines, and institutional accountability. Ability to work collaboratively in a fast-paced, mission-driven environment   About Road to Hire: Road to Hire invests in the untapped potential of underrepresented young adults by breaking down barriers to career success. We provide continuous support from high school classrooms, through college into high-paying careers, and equip young professionals with the skills, confidence, and opportunities to unlock economic mobility and lasting career growth. Road to Hire is headquartered at the Red Ventures Corporation, its founding corporate partner. R2H is considered RV Corporate's social impact vertical while maintaining its status as a standalone 501(c)(3) nonprofit organization. The following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. About Red Ventures: Red Ventures is a global portfolio of high-growth companies — spanning several U. S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity. For more, the U. S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!", "summaryDescription" : "Manager, College Success at Road to Hire", "postedDate" : "2026-06-14T20:04:21.127", "createdAt" : "2026-06-14T20:04:21.127", "lastUpdated" : "2026-06-16T06:18:48.697", "ingestTimestamp" : "2026-06-14T20:04:21.127", "mongoId" : "6a2c92f874d8ee00a0986f91", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065fef292fd229cfad4ca", "title" : "Student Success Advisor", "company" : "Mastery", "industry" : "Postsecondary Pathways", "salary" : { "min" : 76750.0, "max" : 115500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Philadelphia, PA", "locations" : [ "Philadelphia, PA" ], "timestamp" : "2026-06-16T12:58:32.736", "fingerprint" : "44cc8d034d71d32ce9a6ed7af4928ffd4677007ab9da16fb61ab13d974abf811", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/masterycharter/5e7dc6cd-c80c-4636-840a-d5c14d4cf241/apply", "externalId" : "5e7dc6cd-c80c-4636-840a-d5c14d4cf241", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Academic advising", "Family engagement", "Academic interventions", "Skill-building strategies", "Data analysis", "Data-informed action plans", "Work-based learning", "Durable skill development", "Pathway selection" ], "hardSkillsList" : [ "Student development", "Academic performance improvement", "Student success advising", "Student growth monitoring", "Student retention monitoring" ], "hardSkills" : [ { "name" : "Student development", "level" : "intermediate" }, { "name" : "Academic performance improvement", "level" : "intermediate" }, { "name" : "Student success advising", "level" : "intermediate" }, { "name" : "Student growth monitoring", "level" : "intermediate" }, { "name" : "Student retention monitoring", "level" : "intermediate" } ], "majorSkills" : "Student advising, Academic intervention, Family partnership, Data analysis", "majorSkillsList" : [ "Student advising", "Academic intervention", "Family partnership", "Data analysis" ], "coreResponsibilities" : "Create continuum of support and engagement, Ensure students pass core courses, Keep students on track for graduation, Lead student pathway selection process, Provide individualized advising to students and families, Help students make informed pathway decisions, Collaborate with teachers and staff, Address individual student needs, Provide targeted academic interventions, Lead family-academic partnership strategies, Engage deeply with families, Identify and manage student caseloads, Adjust caseloads based on performance data, Lead 1-on-1 academic interventions, Lead small group academic interventions, Provide structured opportunities for students, Improve academic performance, Reduce course failures, Understand students academic performance trends, Understand students attendance trends, Identify barriers to success, Develop targeted intervention strategies, Develop skill-building strategies, Lead family-academic partnership, Provide families with clear information, Reinforce academic growth at home, Track student attendance during interventions, Track student engagement during interventions, Track family engagement, Maintain timely data on student success advising, Maintain accurate data on student success advising, Pull weekly attendance data, Pull weekly grade data, Pull weekly retention data, Analyze weekly attendance data, Analyze weekly grade data, Analyze weekly retention data, Monitor student growth, Identify trends in student data, Develop data-informed action plans, Improve student outcomes, Support Introduction to Health Care Careers teachers, Coordinate work-based learning experiences, Coordinate durable skill development activities, Help students understand academic connection, Help students understand postsecondary readiness connection, Help students understand future opportunities connection, Provide 1-on-1 advising to 10th grade students, Explore student interests for pathways, Explore student aptitude for pathways, Explore student fit for pathways, Drive programming for 11th-12th grade experience, Perform other related duties as assigned", "teamCollaboration" : "Collaborate with teachers; Collaborate with staff; Collaborate with Assistant Principal; Collaborate with 9th grade staff; Collaborate with 10th grade staff; Collaborate with Case Managers; Collaborate with Culture team members", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Student development; Health care pathways; Clinical pathways; Operations pathways; Administration pathways; High school graduation requirements", "domainList" : [ "student-development", "health-care-pathways", "clinical-pathways", "operations-pathways", "administration-pathways", "high-school-graduation-requirements" ], "domainSpecificKnowledge" : [ "Student development", "Health care pathways", "Clinical pathways", "Operations pathways", "Administration pathways", "High school graduation requirements" ], "communicationSkills" : "Interpersonal skills; Communication skills", "specialRequirements" : "Physically perform duties, Work in required environmental conditions, Travel to network campuses, Monitor students, Interact with students, In-person facilitation of trainings, Frequent travel between locations, Reliable transportation", "outcomesObjectives" : "Ensure students are passing courses; Keep students on track for graduation; Improve academic performance; Reduce course failures; Improve student outcomes; Achieve measurable results", "qualificationsBasic" : "4 years of related experience, Bachelor's degree required, Experience working with youth, Experience in educational settings, Experience in college access programs, Experience in career preparation programs, Proficiency in implementing data-driven management routines, Ability to thrive in a fast-paced environment, Comfort using computer software programs and technology, Proven track record of achieving measurable results, Exceptional interpersonal skills, Exceptional communication skills, Understanding of student development, Ability to motivate students and families, Ability to influence students and families, Understanding of effective instructional strategies, Understanding of effective behavioral strategies, People management skills, Project management skills, Ability to build cooperative working relationships, Ability to maintain cooperative working relationships, Deep commitment to providing high-quality education", "qualificationsPreferred" : "Familiarity with college counseling, Familiarity with career exposure programming, Experience with college planning, Experience with career development, Experience with internships, Experience with challenges faced by first-generation students, Experience with challenges faced by low-income students", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Position Summary: The Student Success Advisor will create a continuum of support and engagement for Health Institute at Hardy students with a focus on ensuring students in grades 9-10 are passing all of their core content area courses and staying on track towards meeting key high school graduation requirements. The Student Success Advisor will also lead the student pathway selection process and provide individualized advising to grade 10 students and families to help them make informed decisions on pursuing a clinical, operations or administration health care pathway that will lead to differentiated coursework and work-based learning opportunities in grades 11-12. This role requires a strong understanding of student development and how to motivate and influence students and families to improve academic performance. The Advisor will collaborate with teachers and staff to address individual student needs, provide targeted academic interventions to students, and lead family-academic partnership strategies to engage deeply with families to support their success. This is a 12-month position and is grant-funded for the next three years. ## Duties and Responsibilities Collaborate closely with the Assistant Principal of Postsecondary and Hardy 9th and 10th grade staff to identify and manage a caseload of students requiring individualized academic advising and family engagement. Adjust caseloads after each report period based on student performance data and identified needs. Lead 1-on-1 and small group academic interventions during lunch and after school enrichment, providing structured opportunities for students to complete assignments, prepare for assessments, improve academic performance, and reduce course failures. Collaborates regularly with 9th grade and 10th grade teachers, Case Managers, and Culture team members to understand students academic performance and attendance trends, identify barriers to success, and develop targeted intervention and skill-building strategies. Leads family-academic partnership with 9th and 10th grade students on caseload via phone calls, text messages and in-person conferences. Provide families with clear information about student progress, school-based supports, and strategies to reinforce academic growth at home. Tracks student attendance and engagement during lunch and after school academic interventions , as well as family engagement, to maintain timely and accurate data on student success advising Pull and analyze weekly attendance, grade, and retention data to monitor student growth, identify trends, and develop data-informed action plans to improve outcomes. Supports 9th and 10th grade Introduction to Health Care Careers teachers in coordinating work-based learning experiences and durable skill development activities that help students understand the connection between academic performance, postsecondary readiness, and future opportunities with healthcare employers, including the Children’s Hospital of Philadelphia. Provides 1-on-1 advising to 10th grade students and families to explore interests, aptitude, and fit for students to select health care clinical, operations or administration pathways that will drive programming for their 11th-12th grade student experience Performs other related duties as assigned ## Qualifications Exceptional interpersonal and communication skills to motivate and influence students and families toward improved academic outcomes Understanding and experience with planning and leading effective, results-driven academic interventions Demonstrated understanding of effective instructional and behavioral strategies for supporting students in under-resourced or historically marginalized communities Strong people and project management skills, with the proven ability to build and maintain cooperative working relationships Proficiency in implementing data-driven management routines Deep commitment to providing a high-quality educational experience for students and families Ability to thrive in a fast-paced, dynamic environment Comfort using computer software programs and technology to support student learning Proven track record of achieving measurable results ## Education and Experience Minimum of 4 years of related experience; with demonstrated success developing and implementing programming in education, government, or non-profit settings Bachelor’s degree required Experience working with youth in educational settings, particularly in college access and/or career preparation programs, preferred Familiarity with college counseling and career exposure programming, including college planning, career development, internships, and the challenges faced by first-generation and/or low-income students, preferred ## Other Requirements Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc; This role may require frequent travel between multiple locations. Reliable transportation is essential to fulfill job responsibilities ## Salary and Bonus Information This role is eligible for a $3,000 bonus as well as up to $5,000 for relocation expenses! New-to-Mastery Student Success Advisors can expect a starting annual salary of between $76,750-$88,500 based on years’ of experience and level of education. Salaries range from $76,750-$115,500, with growth opportunities as your career progresses. Each offer is made in alignment with Mastery’s compensation philosophy and commitment to pay equity, ensuring fairness and consistency across our team.", "summaryDescription" : "Student Success Advisor at Mastery. Skills: Student advising, Academic intervention, Family partnership, Data analysis. Create continuum of support and engagement. Ensure students pass core courses", "postedDate" : "2026-06-15T17:21:06.166", "createdAt" : "2026-06-15T17:21:06.166", "lastUpdated" : "2026-06-16T12:58:32.736", "ingestTimestamp" : "2026-06-16T03:26:15.917", "mongoId" : "6a3065fef292fd229cfad4ca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 76750, "salaryAnnualMax" : 115500, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Student development", "Academic performance improvement", "Student success advising", "Student growth monitoring", "Student retention monitoring", "Student advising", "Academic intervention", "Family partnership", "Data analysis", "Academic advising", "Family engagement", "Academic interventions", "Skill-building strategies", "Data-informed action plans", "Work-based learning", "Durable skill development", "Pathway selection", "Project management", "Health care pathways", "Clinical pathways", "Operations pathways", "Administration pathways", "High school graduation requirements" ], "skillCount" : 23, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cbb5c74d8ee00a09fa97f", "title" : "Executive Assistant to the VP of Client Success", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Executive Assistant in Atlanta, adjusted for executive seniority and full-time employment." }, "location" : "Atlanta, GA", "locations" : [ "Atlanta, GA" ], "timestamp" : "2026-06-16T01:28:41.082", "fingerprint" : "385f97b7e042d299e54aaafe549088abae84dd49d971676806691e1b6b34dfdf", "source" : "jazzhr", "language" : "en", "externalId" : "5nIrZ71wTB", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "coreResponsibilities" : "Manage VP's calendar, Schedule meetings, Coordinate travel arrangements, Prepare expense reports, Handle incoming communications, Organize files and documents, Assist with special projects", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Executive Assistant to the VP of Client Success. Manage VP's calendar. Schedule meetings", "createdAt" : "2026-06-14T19:50:57.546", "lastUpdated" : "2026-06-16T01:28:41.082", "ingestTimestamp" : "2026-06-14T19:50:57.546", "mongoId" : "6a2cbb5c74d8ee00a09fa97f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.9 }, { "id" : "6a2c92f874d8ee00a0986f90", "title" : "College Success Coach II", "company" : "Road to Hire", "industry" : "Education", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level College Success Coach II in Fort Mill, United States, adjusted for the education industry and company size." }, "location" : "1101 Red Ventures Drive Fort Mill, SC 29707", "locations" : [ "1101 Red Ventures Drive Fort Mill", "SC 29707" ], "timestamp" : "2026-06-16T01:56:40.741", "fingerprint" : "c7a87436c084e352fce7af4a7f2dbf25ffaee0aa76ba681c770fd74f78f4fdeb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/roadtohire/jobs/7785696", "externalId" : "7785696", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Mill", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0073697,-80.9450759" }, { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Fort Mill, South Carolina, United States; Charlotte, North Carolina, United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "rawDescription" : "Position Overview Road to Hire is seeking exceptional mission-aligned talent to join its team, as it pivots to a new chapter to position itself for new heights of student success and organizational excellence. As a College Success Coach II, you'll play a pivotal role in helping students navigate their academic path and achieve their educational goals. You'll provide comprehensive student support centered on three key outcomes: college access, persistence, and completion. Managing a caseload of generally 120 - 160 participants, you'll deliver personalized coaching and mentorship while building a vibrant community that celebrates academic excellence and professional development. Your work will directly contribute to breaking down barriers and creating pathways to higher education for students who need it most. Key Responsibilities Provide individualized coaching and advising to 120 - 160 college students, supporting their academic, personal, and career development Design and facilitate workshops, events, and initiatives that build community, expand professional networks, and enhance participants' personal and career readiness Monitor student progress through data-driven approaches, identifying early intervention opportunities to ensure student success Collaborate with campus partners, employers, and community organizations to create pathways for student success Deliver both in-person and virtual programming to meet students where they are Support program-wide initiatives that strengthen the education-to-workforce pipeline Required Qualifications Minimum 3+ years of experience as an academic coach, advisor, or similar role in higher education or education-related settings Demonstrated track record of supporting student success, retention, and completion Strong work ethic with ability to manage multiple priorities and maintain high standards Growth mindset with commitment to continuous learning and innovation Deep understanding of the student lifecycle and the critical partnership between education and workforce development Data fluency with ability to track, analyze, and report on student outcomes Experience designing and facilitating student programming Excellent communication and interpersonal skills Bachelor's degree required Preferred Qualifications Bilingual capabilities (Spanish) Experience working with first-generation college students Knowledge of challenges facing immigrant students in higher education, as the majority of the caseload of this coach will be supporting the Golden Door Scholars program Knowledge of workforce development and career readiness strategies Familiarity with college persistence frameworks and best practices Compensation Compensation Range: $60,000 - $65,000 *Note actual compensation is based on qualifications, and experience. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program About Road to Hire: Road to Hire invests in the untapped potential of underrepresented young adults by breaking down barriers to career success. We provide continuous support from high school classrooms, through college into high-paying careers, and equip young professionals with the skills, confidence, and opportunities to unlock economic mobility and lasting career growth. Road to Hire is headquartered alongside Red Ventures corporation, its founding corporate partner. R2H is considered RV Corporate's social impact vertical while maintaining its status as a standalone 501(c)(3) nonprofit organization. Reports to: Manager, College Success Location Requirements: This hybrid role is based at Red Ventures corporation headquarters (our founding partner) in Charlotte, NC, with required on-site presence Tuesday through Thursday. Additional days may be needed for special programming and activities. The position involves significant student interaction through both in-person and virtual engagement with program participants, occasionally including occasional weekend commitments. Candidates must be located in the Charlotte metropolitan area. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity. For more, the U. S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!", "summaryDescription" : "College Success Coach II at Road to Hire", "postedDate" : "2026-06-14T18:38:14.599", "createdAt" : "2026-06-14T18:38:14.599", "lastUpdated" : "2026-06-16T01:56:40.741", "ingestTimestamp" : "2026-06-14T18:38:14.599", "mongoId" : "6a2c92f874d8ee00a0986f90", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c74a874d8ee00a09351e8", "title" : "Mission Success Manager", "company" : "Second Front Systems", "industry" : "Mission Success", "salary" : { "min" : 125000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T08:48:35.724", "fingerprint" : "6f7de13c747a2fb0ca2c4240986c11600cbb78d28a04c115d17eacd17493c76d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/second-front-systems/409599f1-a7f6-4ac2-b506-bfeb6b2e4cd4/application", "externalId" : "409599f1-a7f6-4ac2-b506-bfeb6b2e4cd4", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "PaaS, Cloud infrastructure", "professionalSkills" : [ "Customer relationship management", "Technical delivery", "Enterprise solutions delivery", "Technical advising" ], "hardSkillsList" : [ "ATO compliance" ], "hardSkills" : [ { "name" : "ATO compliance", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Technical Delivery, Government Contracts, SaaS Solutions", "majorSkillsList" : [ "Customer Success", "Technical Delivery", "Government Contracts", "SaaS Solutions" ], "coreResponsibilities" : "Serve as primary contact, Foster relationships with customers, Conduct Quarterly Business Reviews, Communicate progress, Gather customer feedback, Ensure alignment with customer goals, Manage renewals, Manage upsells, Manage cross sells, Partner with engineering teams, Partner with product teams, Ensure timely delivery of solutions, Ensure successful delivery of solutions, Translate customer needs, Create actionable requirements, Ensure seamless integration, Ensure seamless deployment, Guide customers through ATO process, Ensure compliance with standards, Stay up-to-date on compliance trends, Stay up-to-date on government requirements, Stay up-to-date on cloud security, Serve as technical advisor, Optimize customer platform use, Advocate for customers, Share feedback for product development, Share insights for product development, Monitor customer success metrics, Identify opportunities for improvement, Develop strategies to improve outcomes, Execute strategies to improve outcomes, Increase platform utilization", "teamCollaboration" : "Engineering teams; Product teams", "domainKnowledge" : "Government end-user environments; ATO compliance process; Government requirements; Cloud security best practices; Government environments; Department of Defense", "domainList" : [ "government-end-user-environments", "ato-compliance-process", "government-requirements", "cloud-security-best-practices", "government-environments", "department-of-defense" ], "domainSpecificKnowledge" : [ "Government end-user environments", "ATO compliance process", "Government requirements", "Cloud security best practices", "Government environments", "Department of Defense" ], "toolProficiency" : [ "GitLab", "Salesforce" ], "communicationSkills" : "Explain complex technical concepts", "continuousLearning" : "Professional development stipend", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "U.S. citizenship required, Reside in hiring hub", "outcomesObjectives" : "Improve customer outcomes; Increase platform utilization", "qualificationsBasic" : "5+ years customer success, 5+ years technical delivery, Understanding government end-user environments, Understanding ATO compliance process, Manage customer relationships, Deliver enterprise solutions, Explain complex technical concepts, Organizational skills, Problem-solving skills", "qualificationsPreferred" : "PaaS experience preferred, Cloud infrastructure experience preferred, Familiarity with government environments, Familiarity with DoD environments, Startup experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Role Second Front Systems (2F) is seeking an ambitious Mission Success Manager to join our mission-driven team. We are a dynamic, fast-growing entrepreneurial company at the intersection of cutting-edge technology and national security, committed to delivering transformative solutions that empower our nation’s defenders. This is an opportunity to play a pivotal role in shaping the future of a company that is redefining the way software is delivered and secured in the defense sector. At 2F, we thrive on innovation and purpose, combining a startup’s agility with a clear mission to support national security. You will be at the forefront of driving the customer experience behind the deployment and scaling of our revolutionary Game Warden https://www.secondfront.com/game-warden platform—an industry-leading tool that is accelerating the secure adoption of mission-critical SaaS solutions for the U.S. government. If you’re ready to contribute to a team that values ingenuity, collaboration, and impact, we want to hear from you. Note: This role requires U.S. citizenship due to government contract requirements. Additionally, candidates must reside in one of our approved hiring hubs: - DC/Maryland/Virginia - Raleigh/Durham/Chapel Hill, NC - Denver/Colorado Springs, CO - Dallas/Fort Worth, TX What You’ll Do - Serve as the primary point of contact for customers, fostering strong relationships with government end users and commercial clients. - Conduct regular Quarterly Business Reviews (QBRs) to communicate progress, gather feedback, and ensure alignment with customer goals. - Responsible for renewals, upsells, and cross sells. - Partner closely with engineering and product teams to ensure timely and successful delivery of technical solutions. - Translate customer needs into actionable requirements, ensuring seamless integration and deployment of our PaaS solutions. - Guide customers through the Authority to Operate (ATO) compliance process, ensuring they meet necessary security and regulatory standards. - Stay up-to-date on compliance trends, government requirements, and cloud security best practices to support customer success. - Serve as a trusted technical advisor, helping customers optimize their use of our platform. - Advocate for customers by sharing feedback and insights to inform product development and enhancements. - Monitor customer success metrics, including adoption rates, satisfaction scores, and retention, to identify opportunities for improvement. - Develop and execute strategies to improve customer outcomes and increase platform utilization. Skills You’ll Bring to Our Team - 5+ years of experience in customer success, technical delivery, or a related role, preferably in the PaaS or cloud infrastructure space. - Strong understanding of government end-user environments and the ATO compliance process. - Proven experience managing customer relationships and delivering enterprise solutions in high-stakes environments. - Exceptional communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. - Proactive, self-starter mindset with strong organizational and problem-solving skills. - Experience working with tools like GitLab for ticketing and collaboration, as well as Salesforce for CRM management. - Familiarity with government and Department of Defense (DoD) environments is highly desirable. - Ability to navigate and collaborate within a fast-paced, scaling startup environment. - Previous start up experience. The expected base salary range for this role is $125,000– $165,000. Final compensation will be based on factors such as experience, skills, level, and geographic location. This role may also be eligible for discretionary bonuses and equity grants as part of the total compensation package. Perks & Benefits This role is full time. As a public benefit corporation, we’re a team of purpose-driven trailblazers transforming the future of U.S. national security. We hire the best to do their best and, as such, we are committed to providing the perks and benefits you need to be successful—both in- and outside the workplace. We offer you: Competitive Salary 100% Healthcare, vision and dental coverage 401(k) + 3% company contribution Equity incentive plan Tech + office supplies stipend Annual professional development stipend Flexible paid time off + federal holidays off Parental leave Work from anywhere Referral Bonus Visit our careers page https://www.secondfront.com/company/careers to learn more. WHO WE ARE At Second Front Systems (2F), we equip defense and national security professionals for long-term, continuous competition for access to emerging technologies. Founded by two former U.S. Marines with firsthand experience of the dangers outdated technology poses in combat, our team is dedicated to fast-tracking government access to disruptive, commercially-proven technology for U.S. national security missions. Our Game Warden https://www.secondfront.com/game-warden product, a fully managed and compliant DevSecOps platform, accelerates the process for accrediting software as a service (SaaS) applications for government use. Learn how 2F can help you make an impact on national security missions at www.secondfront.com http://www.secondfront.com/ ONE LAST THING… We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Are you ready to join our team? To apply, click the “Apply for This Job” button at the top or bottom of this page and complete the application form. This position will remain open until filled, and applications will be reviewed on a rolling basis. STATE NOTICES Colorado: In accordance with Colorado law, applicants may redact their date of birth, dates of attendance, and dates of graduation from any uploaded documents. Maryland: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.", "summaryDescription" : "Mission Success Manager at Second Front Systems. Skills: Customer Success, Technical Delivery, Government Contracts, SaaS Solutions. Serve as primary contact. 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What matters most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. Primary campus location can be either at Brisbane South (Nathan) or Gold Coast! An exciting opportunity to join the Student Engagement and Success department of Student Life, as a Senior Student Success Officer in the Student Success Team. A forward‑thinking team that’s passionate about innovation, committed to supporting each other, and driven to achieve excellence together. Reporting to the Student Success and Transition Coordinator, you will: * Respond to various student enquiries about enrolment applications, progression planning, and success * Provide advice on course enrolment and academic pathways * Help solve student issues that fall outside standard policies * Support and collaborate with internal teams through the sharing of expertise and contribution to coordinated activities and service delivery * Support and be involved in student activities from recruitment and orientation to program completion * Assist with Student Success programs and coaching initiatives * Follow university policies and legal requirements, including equity and safety This is a dynamic and highly collaborative role involving administrative and stakeholder engagement responsibilities. About you You are an organised and approachable professional who enjoys problem-solving and making things run smoothly behind the scenes. You thrive in a fast-paced environment where priorities can shift, and you take pride in delivering high-quality administrative support with accuracy and care. You bring strong communication skills, attention to detail, and a collaborative mindset, along with a genuine interest in contributing to a positive student and staff experience. To be successful in this role you will have: * Demonstrated experience across the student lifecycle, including enrolment, academic planning, and student-facing services and activities * A working knowledge of CRM systems and the ability to learn and adapt to new systems and technologies * Effective communication and interpersonal skills * A good understanding and appreciation of working within and across teams for effective support service delivery What we can offer This is a continuing full-time position based at Griffith University Brisbane South (Nathan) or Gold Coast. As Griffith is a multi-site University you may be required to work across other locations. Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples. Salary Range HEW Level 5 salary range $82,415 - $92,456 per annum + 17% superannuation. Why join Griffith? As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: * Salary packaging options and corporate health discounts * Generous leave entitlements including paid parental leave and leave loading * Opportunities for internal mobility ## Additional Information How to apply At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our [Equity, Diversity and Inclusion](https://www.griffith.edu.au/equity#:~:text=At%20Griffith%20we%20understand%20that,safe%2C%20supportive%20and%20productive%20environment) page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s [Modern Slavery Policy](https://www.griffith.edu.au/data/assets/pdf_file/0037/1687357/Modern-Slavery-Policy.pdf). Please submit your application online and ensure it includes the following: * A covering letter outlining your suitability for the role (please refer to the qualifications above and the [position description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/6270a42b9da2f23e08f16ddd/2a27b11e-580d-4f10-8249-6fb20204c340?r=s3-eu-central-1)) * Current curriculum vitae/resume Applicants must have unrestricted working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check. For further information specifically about this role, please contact Jasmine Veldhuizen, Student Success and Transition Coordinator via [j.veldhuizen@griffith.edu.au](mailto:j.veldhuizen@griffith.edu.au) Closing date: Wednesday 8th July 2026 at 11:59pm . All applications must be submitted online. 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What matters most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. Primary campus location can be either at Brisbane South (Nathan) or Gold Coast! An exciting opportunity to join the Student Engagement and Success department of Student Life, as a Senior Student Success Officer in the Student Success Team. A forward‑thinking team that’s passionate about innovation, committed to supporting each other, and driven to achieve excellence together. Reporting to the Student Success and Transition Coordinator, you will: * Respond to various student enquiries about enrolment applications, progression planning, and success * Provide advice on course enrolment and academic pathways * Help solve student issues that fall outside standard policies * Support and collaborate with internal teams through the sharing of expertise and contribution to coordinated activities and service delivery * Support and be involved in student activities from recruitment and orientation to program completion * Assist with Student Success programs and coaching initiatives * Follow university policies and legal requirements, including equity and safety This is a dynamic and highly collaborative role involving administrative and stakeholder engagement responsibilities. About you You are an organised and approachable professional who enjoys problem-solving and making things run smoothly behind the scenes. You thrive in a fast-paced environment where priorities can shift, and you take pride in delivering high-quality administrative support with accuracy and care. You bring strong communication skills, attention to detail, and a collaborative mindset, along with a genuine interest in contributing to a positive student and staff experience. To be successful in this role you will have: * Demonstrated experience across the student lifecycle, including enrolment, academic planning, and student-facing services and activities * A working knowledge of CRM systems and the ability to learn and adapt to new systems and technologies * Effective communication and interpersonal skills * A good understanding and appreciation of working within and across teams for effective support service delivery What we can offer This is a continuing full-time position based at Griffith University Brisbane South (Nathan) or Gold Coast. As Griffith is a multi-site University you may be required to work across other locations. Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples. Salary Range HEW Level 5 salary range $82,415 - $92,456 per annum + 17% superannuation. Why join Griffith? As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: * Salary packaging options and corporate health discounts * Generous leave entitlements including paid parental leave and leave loading * Opportunities for internal mobility ## Additional Information How to apply At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our [Equity, Diversity and Inclusion](https://www.griffith.edu.au/equity#:~:text=At%20Griffith%20we%20understand%20that,safe%2C%20supportive%20and%20productive%20environment) page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s [Modern Slavery Policy](https://www.griffith.edu.au/data/assets/pdf_file/0037/1687357/Modern-Slavery-Policy.pdf). Please submit your application online and ensure it includes the following: * A covering letter outlining your suitability for the role (please refer to the qualifications above and the [position description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/6270a42b9da2f23e08f16ddd/2a27b11e-580d-4f10-8249-6fb20204c340?r=s3-eu-central-1)) * Current curriculum vitae/resume Applicants must have unrestricted working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check. For further information specifically about this role, please contact Jasmine Veldhuizen, Student Success and Transition Coordinator via [j.veldhuizen@griffith.edu.au](mailto:j.veldhuizen@griffith.edu.au) Closing date: Wednesday 8th July 2026 at 11:59pm . All applications must be submitted online. 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Provide advice on enrolment", "postedDate" : "2026-06-15T04:34:43.000", "createdAt" : "2026-06-15T21:37:15.222", "lastUpdated" : "2026-06-16T06:13:39.490", "ingestTimestamp" : "2026-06-15T21:37:15.222", "mongoId" : "6a305030f292fd229ceed33a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 82415, "salaryAnnualMax" : 92456, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Enrolment applications", "Progression planning", "Academic pathways", "Student success", "Student support", "Academic advising", "Stakeholder engagement", "Service delivery", "Student lifecycle", "University policies", "Equity and safety", "CRM systems" ], "skillCount" : 12, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30515bf292fd229ceff29b", "title" : "Executive Assistant to the CMO", "company" : "American College of Obstetricians and Gynecologists", "salary" : { "min" : 85000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Washington, District of Columbia, United States", "locations" : [ "Washington", "District of Columbia", "United States" ], "timestamp" : "2026-06-16T08:58:31.654", "fingerprint" : "7fe34b425b8b2ce97ceea86d74ce9885e0a8eab99ee4d55763236484dadb9556", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/acog/jobs/4284078009", "externalId" : "4284078009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "The Executive Assistant to the CMO plays a critical role in ensuring the smooth operation of executive-level functions. This position is primarily responsible for providing high-level administrative support to the Chief Medical Officer and as needed, to other senior leaders. The Executive Assistant manages complex calendars, coordinates meetings and travel, prepares communications and reports, and handles confidential information with discretion. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D. C. Duties/Responsibilities: Manage the CMO’s schedule including coordinating appointments, meetings, and travel arrangements to ensure efficient time management. Anticipates and resolves conflicts. Handle communications, acting as a gatekeeper screening calls and meeting requests. Prioritizing those that align with the CMO’s strategic objectives. Organize and maintain administrative operations, manage multiple tasks and projects with competing priorities, and ensure smooth office operations. Work closely with the CMO to keep them informed of upcoming commitments and responsibilities, following up appropriately. Assists with presentations and document preparation. Provides administrative support to the CMO and other senior managers as needed. Maintains effective and professional verbal and written interactions with peers, stakeholders, supervisors, and other staff. Demonstrates the ability and willingness to manage new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action. Completes assigned work and meets deadlines without reminders/follow-up from supervisor or others. Performs work conscientiously with a high degree of accuracy. Works independently and/or within a team on special projects at the request of the CMO, which may include planning and coordinating multiple presentations, compiling, and disseminating large volumes of information, and organizing Division wide efforts. Collects weekly status reports from managers and distributes copies to Senior Management Team members. Prepares agendas for meetings as needed. Takes and transcribes meeting minutes as needed. Schedules and assists in the planning and preparation of organizational activities and meetings throughout the year. Performs all other duties as assigned. Required Skills/ Abilities: Strong organizational skills and ability to prioritize multiple tasks seamlessly with excellent attention to detail. Able to maintain a high level of integrity and discretion in handling confidential information. High level of capability with use of Microsoft Office products (Word, Excel and PowerPoint, one note Outlook). Experience with audio visual equipment and teleconferencing. Must have excellent communication, analytical and organizational skills with strong attention to detail. Read, write and speak fluent English. Exemplary customer service skills and professional demeanor. Ability to anticipate needs of the office and plan accordingly. Ability to communicate effectively, both verbally and in writing, with staff, clients, and visitors. Works collaboratively with staff to build and maintain a strong team environment to accomplish the tasks necessary to serve and support the goals of ACOG. Ability to effectively work in a high pressure, fast-paced environment and be held accountable for results. Ability to demonstrate conduct conforming to a set of values and accepted standards. Ability to be flexible with work hours and be physically in the office a minimum of 3 days per week (4 days preferred) (more on-site presence may be required depending on the schedule) Work hours 8:30-4:30, some afterhours work and communication required. Comfort working in a diverse and inclusive environment. Some domestic travel required. International travel may be required. Education and Experience: Associate degree in business administration, or a related field, bachelor’s degree preferred. 10 or more years of experience preferred in working in an executive assistant role supporting C-Level executives. Prior work with a healthcare nonprofit CEO preferred. Nonprofit board experience is preferred. Salary Range $85,000—$95,000 USD Our Perks Paid Parental Leave – Breastfeeding Friendly Workplace – Flexible work schedule – Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more! ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. 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This is a unique opportunity to shape the future of our company’s relationship with our customers. You will have ownership of the end-to-end Customer Success strategy, from developing a robust framework to ensuring its flawless execution. We are looking for a leader who can build upon the current foundational practices in place, see beyond the status quo and envision a future where our Customer Success team is a benchmark for excellence in the industry. Your role will be to create and implement a strategy that not only enhances our current operations but also anticipates and meets the evolving needs of our customers. This is a transformational opportunity for a dynamic leader who wants to leave a lasting impact and build something truly exceptional. What you'll do: Develop and implement a comprehensive customer success strategy that aligns with the company's overall goals and objectives. Lead, mentor, and develop a hybrid, multi-location, high-performing Customer Success team, fostering a culture of continuous improvement and excellence. Collaborate with Product, Revenue Operations, Account Managers, Marketing, and critical partners to ensure a seamless customer experience and address customer issues proactively. Implement industry best practices and innovative approaches to customer success, staying ahead of trends and competitors. Drive customer adoption of the products, retention and growth strategies to increase lifetime value and reduce churn. Utilize customer data and analytics to inform decision-making and identify opportunities for improving customer satisfaction and success. Define and track key performance indicators (KPIs) to measure the effectiveness of customer success initiatives and report on progress to senior leadership. Establish and maintain a robust feedback loop with customers to continually enhance the product and service offerings. Serve as the voice of the customer within the organization, ensuring customer needs, resolving customer escalations with urgency, and feedback are effectively communicated and addressed. What we're looking for: Minimum of 12 years of experience in customer success, account management, or related roles within the fintech industry, with at least 5 years in a leadership position. Bachelor’s degree in Business, Marketing, or a related field. MBA (or related) preferred. Proven track record of building and leading high-performing teams with a focus on customer success. Ability to think strategically and execute methodically, balancing long-term goals with short-term priorities. Deep understanding of customer-centric strategies and the ability to drive customer satisfaction and loyalty. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions. Demonstrated ability to work collaboratively across departments and influence stakeholders at all levels of the organization. Proficiency with customer success platforms, CRM systems, and other relevant technology tools. 25% - 40% travel required (Customer visits, training / team activities in Charlotte, NC headquarters) About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown. Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships. Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place. AvidXers enjoy: 18 days PTO* 11 Holidays (8 company recognized & 3 floating holidays) 16 hours per year of paid Volunteer Time Off (VTO) Competitive Healthcare High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage 100% AvidXchange paid Dental Base Plan Coverage 100% AvidXchange paid Life Insurance 100% AvidXchange paid Long-Term Disability 100% AvidXchange paid Short-Term Disability Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2% Parental Leave: 8 weeks 100% paid by AvidXchange** Discounts on Pet, Home, and Auto insurance WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more Onsite gym fitness center, yoga studio, and basketball court Tuition Reimbursement up to the federal maximum of $5,250*** Hybrid Workplace Flexibility Free parking *Fully granted from beginning of year, pro-rated if hired mid-year **Must be full-time for at least 3 months ***Must be full-time for at least one year Equal Employment Opportunity AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. 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attainment; Graduation progression; Program completion", "qualificationsBasic" : "High School Diploma or GED required, 1 year of related experience", "qualificationsPreferred" : "Associate or bachelor's degree preferred, 1 year experience in proprietary educational setting preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Training Tomorrow's Technicians to Become Skilled, Employable and Essential.  About Us – Big Changes, Better Benefits – Join us! At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we’re dedicated to shaping the next generation of skilled professionals. Location: (Main Campus): 4535 E Princess Anne Rd, Norfolk, VA 23502 Schedule: Monday- Thursday: 9-6 or 10-7( One evening per week) Friday: 8:00am - 4:30pm Compensation: Up to $30/hr Are you passionate about helping students persist so they can achieve milestones and reach their goals? Are you seeking an opportunity to have a meaningful impact every day? If so, we would love to hear from you! About the Role Student Success Coordinators are deeply student-centered, data-informed, and outcomes-driven. While this role has a primary functional focus on retention and certification, all coordinators operate as unified members of the Student Success team and share ownership of overall student outcomes. As a Student Succes Coordinator, you will develop strong relationships with and support students from onboarding through graduation, building strong, consistent relationships with students, proactively addressing barriers to success, and driving outcomes related to retention, certification, and program completion. Key Responsibilities Performance & Accountability Manage an active caseload of students and meet defined performance metrics, which may include retention and persistence, certification readiness and attainment, and graduation progression Student Engagement & Advocacy Serve as a consistent point of contact and advocate for assigned students throughout their academic journey, building rapport, trust and accountability Proactively engage students to identify and address academic and other barriers to persistence, certification readiness, and completion Retention & Certification Support Drive retention and certification outcomes through early intervention, milestone tracking, and consistent follow-up Support accommodation requests, resource referrals, and appropriate escalation as needed Data, Documentation & Compliance Accurately document all student interactions and outcomes Participate in cohort tracking, G&E chart confirmation, and required audits in addition to weekly and monthly reporting on student success metrics Events, Programming & Collaboration Support, participate in, and/or facilitate student success events and initiatives such as retention workshops, certification readiness activities, career fairs, and alumni events, collaborating with other departments as needed Other Duties Perform additional tasks as assigned by the Supervisor, including required onboarding and ongoing training related to student success systems, performance metrics, and operational processes Qualifications Education High School Diploma or GED required Associate or bachelor's degree preferred Experience 1–2 years of experience in student services, advising, career services, workforce development, recruiting, or a related support role 1 year of related experience in a proprietary (for profit), post-secondary educational setting preferred Skills Strong problem-solving, organizational, and written and verbal communication skills with a student-centered approach Comfortable working in a metrics-driven environment with shared accountability Proficient with Microsoft Office and willing to learn new systems A positive, team-oriented approach and willingness to work outside regular business hours and travel locally or overnight as needed Benefits We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits: 401(k) with company match Comprehensive health, dental, and vision insurance Life insurance options Paid parental leave Paid time off (PTO) to promote work-life balance Tuition reimbursement for continued education Employee Assistance Program (EAP) for personal and professional support We are committed to fostering a workplace that values integrity, growth, and student success. #LI-Onsite TTT is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. 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Applications received here will not be received. About Ashby We’re building the next generation of enterprise software and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better (we haven’t shared much publicly about what we’re building yet, but we’ll be more specific once we meet). We are well funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We have not launched publicly yet, but we're already working with amazing companies, such as Opendoor, Plaid, Airtable, Snyk, Benchling and SalesLoft (and many others which we cannot name yet). We have a clear buyer persona and target market. Our current sales process allows us to land & expand. We've only taken the first step towards a much larger opportunity. In short, it's the perfect time to join \uD83D\uDE80 About this Role As our first sales hire you will help us transition from founder led sales into a scalable & repeating sales process. Our emphasis is less on previous experience and more on your raw ability to excel in the areas listed below and your appetite for continuous growth & improvement. We have built an excellent product & engineering machine and we now want to do the same on the go-to-market side. You could be a great fit if \uD83E\uDD13You love becoming a product and domain expert. You sell consultative and teach prospects something at every touch point. \uD83D\uDD0DYou pay a lot of attention to detail. You take pride in a clean sales pipeline. You obsess over sending perfect follow up emails on time. ⚡️You move fast. You constantly find areas of improvement. You leverage tools/technology to allow our sales team to scale well. \uD83D\uDC77‍♀️You love building a sales process from the ground up. ⚙️You are not only excited about closing deals, but also putting a repeatable process in place that will allow our go-to-market team to excel in future. \uD83C\uDFA7You treat sales as a listening exercise and continuously bring learnings about the market, our product, industry trends, etc. back to the overall company. \uD83D\uDCCAYou are analytical and good with numbers, you can model out scenarios without requiring the help of an analyst. Bonus \uD83D\uDC68‍\uD83D\uDC68‍\uD83D\uDC67‍\uD83D\uDC67You have experience hiring & leading a sales team \uD83D\uDCE2You can tell Ashby's story in way that resonates \uD83D\uDEF0You have experience selling complex products Our Philosophy Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us: We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell. We want to offer deep expertise whenever we interact with prospects and customers. We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly. We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we’ll get into these and other values during the hiring process. Benefits You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible You get to sell a product that our prospects & customers are truly excited about Competitive compensation Top notch health insurance for you and your dependents with all premiums covered by us 401(k) matching if you're in the US Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. [TEST TEST TEST] This is a test job posting closing description, used for internal testing. Applications received here will not be received.", "summaryDescription" : "Head of Customer Success at Ashby", "createdAt" : "2026-06-16T00:25:57.298", "lastUpdated" : "2026-06-16T11:40:36.523", "ingestTimestamp" : "2026-06-16T00:25:57.298", "mongoId" : "6a306e5cf292fd229cfde845", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 220000, "salaryAnnualMax" : 320000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0ed70f58b93c861ef011dd", "title" : "Student Success Operations Manager", "company" : "Meridian University", "industry" : "Education", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Education in Santa Monica, United States, adjusted for seniority and company size." }, "location" : "Santa Monica, CA", "locations" : [ "Santa Monica", "CA" ], "timestamp" : "2026-06-15T08:39:13.139", "fingerprint" : "6f53ed093e819005f142fbce324e299aba28dcad7fd575be54294ecc6cb83068", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://meridian-university.breezy.hr/p/0e1893f07719-student-success-operations-manager", "externalId" : "0e1893f07719", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Santa Monica", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0194704,-118.4912270" } ], "locationText" : "Santa Monica, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Operational metrics" ], "hardSkills" : [ { "name" : "Operational metrics", "level" : "intermediate" } ], "majorSkills" : "Process management, Operational metrics", "majorSkillsList" : [ "Process management", "Operational metrics" ], "coreResponsibilities" : "Lead student success operations, Manage systems for student progress, Manage workflows for student progress, Manage direct interventions for student progress, Ensure students meet program requirements", "domainKnowledge" : "Student success; Program requirements", "domainList" : [ "student-success", "program-requirements" ], "domainSpecificKnowledge" : [ "Student success", "Program requirements" ], "qualificationsBasic" : "Operations professional experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Position Meridian University is seeking an experienced operations professional to lead student success at the operational level. This role is responsible for the systems, workflows, and direct interventions that determine whether students progress, successfully meet program requirements,", "summaryDescription" : "Student Success Operations Manager at Meridian University. Skills: Process management, Operational metrics. Lead student success operations. Manage systems for student progress", "createdAt" : "2026-06-14T06:16:03.392", "lastUpdated" : "2026-06-15T08:39:13.139", "ingestTimestamp" : "2026-06-14T06:16:03.392", "mongoId" : "6a0ed70f58b93c861ef011dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Operational metrics", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Student success", "Program requirements" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.92 }, { "id" : "6a25971674d8ee00a01a2ca8", "title" : "Executive Assistant to the Head of GTM", "company" : "Cal. com", "industry" : "Technology", "salary" : { "min" : 120000.0, "max" : 180000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Executive Assistant in the Technology industry in the United States, adjusted for executive seniority and remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T05:23:44.972", "fingerprint" : "2d7bbab71f6a6a0e238784316c7d553ac671ae98ab551d09147e493e3c8731e0", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://cal-com.breezy.hr/p/f52be37e4d63-executive-assistant-to-the-head-of-gtm", "externalId" : "f52be37e4d63", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Act as force multiplier", "remoteFriendly" : true, "rawDescription" : "About the Role We’re hiring an Executive Assistant to the Head of GTM to act as a force multiplier across sales, marketing, hiring, operations, and strategic execution at Cal.com. This is not a traditional assistant role. This is a high agency operator role for someone who wants proximity to comp", "summaryDescription" : "Executive Assistant to the Head of GTM at Cal. com. Act as force multiplier", "createdAt" : "2026-06-14T05:29:26.079", "lastUpdated" : "2026-06-15T05:23:44.972", "ingestTimestamp" : "2026-06-14T05:29:26.079", "mongoId" : "6a25971674d8ee00a01a2ca8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120000, "salaryAnnualMax" : 180000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.85 }, { "id" : "6a307e9cf292fd229c050d7a", "title" : "Director of Client Engagement & Success", "company" : "AnswersNow", "industry" : "Clinical", "salary" : { "min" : 153000.0, "max" : 178500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:35:18.751", "fingerprint" : "b1b448f70eb12930f5aad33628859d43b5fecd88018ad2224164b44cc1298c0b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/answersnow/5ab9e20f-1f8c-4f6f-a820-5522008a8f4c/application", "externalId" : "5ab9e20f-1f8c-4f6f-a820-5522008a8f4c", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 7, "experienceLevel" : "Director", "technicalSkills" : "AI-enhanced workflows, AI-driven predictive analytics, AI-powered tools", "professionalSkills" : [ "Care coordination", "Family advocacy", "Case management", "Resource mapping", "Cross-functional collaboration" ], "hardSkillsList" : [ "Medicaid system navigation", "Care coordination SOPs", "External peer reviews" ], "softSkillsList" : [ "Empathetic", "Strategic", "Innovative", "Mission-driven", "Leadership", "Professional integrity", "Creative problem-solving" ], "hardSkills" : [ { "name" : "Medicaid system navigation", "level" : "intermediate" }, { "name" : "Care coordination SOPs", "level" : "intermediate" }, { "name" : "External peer reviews", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "Strategic" }, { "name" : "Innovative" }, { "name" : "Mission-driven" }, { "name" : "Leadership" }, { "name" : "Professional integrity" }, { "name" : "Creative problem-solving" } ], "majorSkills" : "Client engagement strategy, Family retention, Clinical outcomes, Crisis support, AI workflows", "majorSkillsList" : [ "Client engagement strategy", "Family retention", "Clinical outcomes", "Crisis support", "AI workflows" ], "coreResponsibilities" : "Define family engagement strategy, Ensure high retention, Ensure successful clinical outcomes, Identify Social Determinants of Health, Mitigate barriers to treatment, Oversee family experience, Develop community partner network, Create parent-engagement initiatives, Drive assessment completion, Drive treatment goal completion, Provide high-level crisis support, Offer financial stability resources, Offer housing resources, Offer specialized advocacy resources, Partner with clinical leadership, Synchronize family engagement efforts, Establish Family Success Playbook, Document care coordination SOPs, Act as senior escalation point, Solve complex family situations, Collaborate with Ops team, Ensure logistics support family journey, Communicate pauses in care, Communicate next steps, Strategize AI-enhanced workflows, Automate routine family interactions, Automate administrative logistics, Harness AI-driven analytics, Identify trends in family engagement, Identify potential barriers to care, Intervene proactively, Evaluate AI-powered tools, Implement AI tools for resources, Oversee clinical appeals, Analyze appeal outcomes, Collaborate with payers, Collaborate with agencies", "teamCollaboration" : "Clinical teams; Ops teams; Product teams; Payers; Agencies", "domainKnowledge" : "Autism therapy; Medicaid system; Social Determinants of Health; ABA therapy; Virtual ABA therapy; Pediatric populations; Underserved communities", "domainList" : [ "autism-therapy", "medicaid-system", "social-determinants-of-health", "aba-therapy", "virtual-aba-therapy", "pediatric-populations", "underserved-communities" ], "domainSpecificKnowledge" : [ "Autism therapy", "Medicaid system", "Social Determinants of Health", "ABA therapy", "Virtual ABA therapy", "Pediatric populations", "Underserved communities" ], "documentationSkills" : "SOPs documentation", "innovationCreativity" : "Innovative parent-engagement initiatives", "problemSolvingSkills" : "Creative problem-solving", "outcomesObjectives" : "Ensure high retention; Ensure successful clinical outcomes; Drive timely assessment completion; Drive timely treatment goal completion; Ensure consistent high-quality family support; Maintain operational efficiency; Proactive data-informed interventions at scale; Systemic change analysis", "qualificationsBasic" : "7+ years care coordination, 7+ years family advocacy, 7+ years case management, Medicaid system expertise, Autism families challenges knowledge, Leadership experience, Manager of Managers experience, High-needs caseloads management, Digital health experience, Tech-enabled environment experience, Community resources knowledge, Financial resources knowledge, Translate social barriers to data", "qualificationsPreferred" : "Master's degree in Social Work, Master's degree in Human Services, Master's degree in Psychology, Master's degree in related clinical field, Existing community resource knowledge base", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Client Engagement & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking a highly empathetic, strategic, and innovative Director of Client Engagement & Success to architect and oversee our end-to-end client and family experience. In this role, you will be the driving force behind client and family retention, utilizing data and AI-enhanced workflows to mitigate Social Determinants of Health (SDOH) and remove administrative barriers to care. We are looking for a mission-driven leader who thrives in navigating the complexities of the Medicaid system and can act as a senior escalation point for clients and families in crisis. You will ensure that from intake to discharge, every family feels deeply supported, empowered, and engaged in their child's clinical treatment journey, all while collaborating seamlessly with Operations to ensure high-velocity, frictionless onboarding, treatment completion, and support. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education & Experience: Master’s degree in Social Work (MSW), Human Services, Psychology, or a related clinical field preferred. 7+ years of experience in care coordination, family advocacy, or case management in a healthcare setting. - Subject Matter Expertise: Deep subject matter expertise in the Medicaid system and the specific challenges facing families with autism. - Leadership: Experience in a leadership or \"Manager of Managers\" capacity, with the ability to build and mentor a future team. Proven track record of managing high-needs caseloads with a focus on empathy and professional integrity. - Strategic & Tech-Enabled: History of working in a digital health or tech-enabled environment to drive patient success. Exceptional creativity in solving for patient engagement and behavioral follow-through. - Resource Management: Strong \"Resource Mapping\" skills with an existing knowledge base of community and financial resources. - Data Translation: Ability to translate complex social barriers into actionable data for the Senior Leadership Team. - Cross-Functional Focus: Strong cross-functional collaboration skills, particularly with Clinical, Ops, and Product teams. A mission-driven approach to improving the lives of pediatric populations in underserved communities. What You’ll Do - Define the end-to-end family engagement strategy to ensure high retention and successful clinical outcomes. - Identify and mitigate Social Determinants of Health (SDOH) that create barriers to consistent treatment for families. - Oversee the family experience from the point of intake through assessment, treatment, and eventual discharge. - Develop and maintain a robust network of community partners, outside agencies, and higher levels of care (HLOC) for referrals. - Create innovative parent-engagement initiatives to drive the timely completion of clinical assessments and treatment goals. - Provide high-level support for families in crisis, offering resources for financial stability, housing, or specialized advocacy. - Partner with clinical leadership to ensure family engagement efforts are synchronized with the child’s clinical treatment plan. - Establish the \"Family Success Playbook,\" documenting SOPs for care coordination that can be scaled as the team grows. - Act as the senior escalation point for complex family situations that require a high degree of empathy and creative problem-solving. - Collaborate with the Ops team to ensure that scheduling and administrative logistics support, rather than hinder, the family's journey. - Communicate with families on pauses in care and next steps. - Strategize and deploy AI-enhanced workflows to automate routine family interactions and administrative logistics, maximizing the team's capacity for high-touch client engagement efforts. - Harness AI-driven predictive analytics to identify real-time trends in family engagement and potential barriers to care, allowing for proactive, data-informed interventions at scale. - Evaluate and implement AI-powered tools for automated resources to ensure consistent, high-quality family support while maintaining operational efficiency. - Oversee all clinical appeals (from submission through final determination) and all external Peer-to-Peers and Peer Reviews; analyze outcomes for systemic change. - Collaborate with payers and agencies on utilization-related clinical issues and resolution. What we Offer - $153,000 - $178,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Client Engagement & Success at AnswersNow. Skills: Client engagement strategy, Family retention, Clinical outcomes, Crisis support, AI workflows. Define family engagement strategy. Ensure high retention", "createdAt" : "2026-06-16T01:59:43.293", "lastUpdated" : "2026-06-16T11:35:18.751", "ingestTimestamp" : "2026-06-16T01:59:43.293", "mongoId" : "6a307e9cf292fd229c050d7a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 153000, "salaryAnnualMax" : 178500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Medicaid system navigation", "Care coordination SOPs", "External peer reviews", "Empathetic", "Strategic", "Innovative", "Mission-driven", "Leadership", "Professional integrity", "Creative problem-solving", "Client engagement strategy", "Family retention", "Clinical outcomes", "Crisis support", "AI workflows", "Care coordination", "Family advocacy", "Case management", "Resource mapping", "Cross-functional collaboration", "Autism therapy", "Medicaid system", "Social Determinants of Health", "ABA therapy", "Virtual ABA therapy", "Pediatric populations", "Underserved communities" ], "skillCount" : 27, 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"locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "AI tools, AI-supported workflows, AI-driven automation, Administrative tools, AI-powered sentiment analysis", "professionalSkills" : [ "Clinician engagement strategy", "Operational efficiency", "Provider network management", "Performance optimization", "Professional development", "Provider relations" ], "hardSkillsList" : [ "Clinical operations", "Workflow optimization", "Training module creation", "Performance dashboard creation", "Capacity optimization", "Continuity of care", "Clinician support experience", "Burnout mitigation", "SOP standardization", "Documentation burden reduction", "Sentiment analysis", "Problem-solving", "Performance concerns resolution", "Clinical standards synchronization", "Provider competency frameworks" ], "hardSkills" : [ { "name" : "Clinical operations", "level" : "intermediate" }, { "name" : "Workflow optimization", "level" : "intermediate" }, { "name" : "Training module creation", "level" : "intermediate" }, { "name" : "Performance dashboard creation", "level" : "intermediate" }, { "name" : "Capacity optimization", "level" : "intermediate" }, { "name" : "Continuity of care", "level" : "intermediate" }, { "name" : "Clinician support experience", "level" : "intermediate" }, { "name" : "Burnout mitigation", "level" : "intermediate" }, { "name" : "SOP standardization", "level" : "intermediate" }, { "name" : "Documentation burden reduction", "level" : "intermediate" }, { "name" : "Sentiment analysis", "level" : "intermediate" }, { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Performance concerns resolution", "level" : "intermediate" }, { "name" : "Clinical standards synchronization", "level" : "intermediate" }, { "name" : "Provider competency frameworks", "level" : "intermediate" } ], "majorSkills" : "Clinician support, Clinical operations, Provider network, Burnout mitigation", "majorSkillsList" : [ "Clinician support", "Clinical operations", "Provider network", "Burnout mitigation" ], "coreResponsibilities" : "Support clinician onboarding, Complete initial training, Complete ongoing training, Support timely licensure applications, Support accurate licensure approvals, Train clinicians on products, Train clinicians on tools, Train clinicians on technology, Serve as operational owner, Optimize clinician schedules, Optimize clinician capacity, Coordinate clinician coverage, Ensure clinicians use tools, Ensure clinicians use resources, Monitor clinician support experience, Improve clinician support experience, Define clinician engagement strategy, Define clinician retention strategy, Identify operational friction points, Mitigate organizational barriers, Establish Clinician Success Playbook, Standardize SOPs for support, Standardize SOPs for development, Standardize SOPs for performance, Leverage AI for automation, Reduce documentation burden, Maximize capacity for care, Harness AI for sentiment analysis, Monitor clinician morale, Intervene proactively, Provide targeted support, Act as senior escalation point, Resolve professional conflicts, Resolve performance concerns, Partner with clinical leadership, Synchronize support initiatives", "teamCollaboration" : "Cross-functional teams; Clinical leadership partnership", "domainKnowledge" : "Autism therapy; Virtual ABA therapy; Behavioral health operations; Digital health; Telehealth", "domainList" : [ "autism-therapy", "virtual-aba-therapy", "behavioral-health-operations", "digital-health", "telehealth" ], "domainSpecificKnowledge" : [ "Autism therapy", "Virtual ABA therapy", "Behavioral health operations", "Digital health", "Telehealth" ], "toolProficiency" : [ "AI tools", "AI-supported workflows", "AI-driven automation", "Administrative tools", "AI-powered sentiment analysis" ], "communicationSkills" : "Clear guidance; Supportive guidance", "documentationSkills" : "Documentation burden reduction", "problemSolvingSkills" : "Strategic problem-solving; Creative solutions; Problem-solving", "outcomesObjectives" : "Reduce documentation burden; Mitigate burnout; Support high quality care; Meet utilization goals; Drive provider satisfaction; Reduce turnover; Ensure clinical stability; Maximize capacity for care; Monitor clinician morale; Ensure synchronized initiatives", "qualificationsBasic" : "Bachelor's degree or equivalent, 3-5 years supporting clinicians, Behavioral health operations background, Designing, implementing, optimizing workflows, Leveraging AI tools for operations, Identify operational bottlenecks, Develop data-driven solutions, Creating standardized training modules, Creating clinical manuals, Creating performance dashboards, Translate technical/operational changes", "qualificationsPreferred" : "Digital health experience, Telehealth experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Clinician Support & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking an operational and clinically-minded Director of Clinician Support & Success to champion our provider network. In this role, you will define our end-to-end clinician engagement strategy, leveraging AI-driven tools to reduce documentation burdens, actively mitigate burnout, and support clinicians to provide high quality clinical care. We are looking for a strategic problem-solver who can seamlessly bridge clinician efficiency and success with operational efficiency—ensuring our providers are fully supported, trained, and optimized from day one. You will serve as the ultimate advocate for our clinicians, ensuring they have the resources, coverage, and frictionless technology needed to deliver life-changing care and meet utilization goals within a fast-paced environment. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education: Bachelor's degree or equivalent in education and experience - Experience: Minimum of 3-5 years of experience directly supporting clinicians within a digital health or telehealth environment. - Clinical Operations: Strong background in behavioral health operations (e.g., ABA, therapy, or related clinical services). Proven track record of designing, implementing, and optimizing complex clinical workflows to improve efficiency at scale. - AI Literacy: Practical experience leveraging AI tools to streamline operations. - Strategic Problem-Solver: Exceptional ability to identify operational bottlenecks and develop creative, data-driven solutions. - Training & Governance: Significant experience creating standardized training modules, clinical manuals, and performance dashboards. - Communication: Ability to translate technical or operational changes into clear, supportive guidance for clinical teams. What You’ll Do - Support clinician onboarding and completion of initial and ongoing training. - Support timely and accurate clinician licensure applications and approvals. - Ensure clinicians are trained on company products, tools, and technology, including AI-supported workflows. - Serve as the operational owner of clinician support across platform, portal, and technical questions. - Help optimize clinician schedules and capacity to support success and utilization. - Coordinate clinician coverage during time off to maintain continuity of care for clients. - Ensure clinicians are using available tools and resources to maximize clinical success. - Monitor and improve clinician support experience, including clinician NPS and related feedback trends. - Define the end-to-end clinician engagement and retention strategy to drive long-term provider satisfaction, reduce turnover, and ensure clinical stability for families. - Proactively identify and mitigate operational friction points or organizational barriers that contribute to clinician burnout or impede the delivery of high-quality care. - Establish the \"Clinician Success Playbook,\" standardizing SOPs for support, professional development, and performance optimization that can be scaled as the provider network grows. - Leverage AI-driven automation and administrative tools to reduce the \"documentation burden\" on clinicians, maximizing their capacity for direct client care. - Harness AI-powered sentiment analysis and feedback loops to monitor clinician morale in real-time, allowing for proactive leadership interventions and targeted support. - Act as the senior escalation point for complex provider relations issues, utilizing high-level coaching and creative problem-solving to resolve professional conflicts or performance concerns. - Partner with clinical leadership to ensure that all clinician support initiatives are synchronized with the organization's clinical standards and provider competency frameworks. What we Offer - $117,000 - $136,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Clinician Support & Success at AnswersNow. Skills: Clinician support, Clinical operations, Provider network, Burnout mitigation. Support clinician onboarding. Complete initial training", "createdAt" : "2026-06-16T01:59:42.660", "lastUpdated" : "2026-06-16T10:46:50.188", "ingestTimestamp" : "2026-06-16T01:59:42.660", "mongoId" : "6a307e9cf292fd229c050d79", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 117000, "salaryAnnualMax" : 136500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Clinical operations", "Workflow optimization", "Training module creation", "Performance dashboard creation", "Capacity optimization", "Continuity of care", "Clinician support experience", "Burnout mitigation", "SOP standardization", "Documentation burden reduction", "Sentiment analysis", "Problem-solving", "Performance concerns resolution", "Clinical standards synchronization", "Provider competency frameworks", "Clinician support", "Provider network", "Clinician engagement strategy", "Operational efficiency", "Provider network management", "Performance optimization", "Professional development", "Provider relations", "Autism therapy", "Virtual ABA therapy", "Behavioral health operations", "Digital health", "Telehealth", "AI tools", "AI-supported workflows", "AI-driven automation", "Administrative tools", "AI-powered sentiment analysis" ], "skillCount" : 33, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d34e174d8ee00a0b15de6", "title" : "Executive Assistant to the CEO", "company" : "OuterSignal", "industry" : "Operations", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Executive Assistant to the CEO in New York, adjusted for mid-seniority and technology industry." }, "location" : "New York City", "locations" : [ "New York City" ], "timestamp" : "2026-06-16T02:13:17.297", "fingerprint" : "e3b14ee02a4afba5ac3d08706a2c1a43a3b77bf4480c2b81f509b2d4b90c78fa", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/outersignal/45e6b3c6-2eb3-413d-95a9-9ade54a72675/application", "externalId" : "45e6b3c6-2eb3-413d-95a9-9ade54a72675", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "rawDescription" : "About OuterSignal We are building the customer intelligence layer for commerce. Brands know when an order comes in, but they only see ~5% of the real story. We show them the other 95%: not just who bought, but who that person is — the execs, influencers, journalists, retail buyers, investors, and everyday customers who become a brand’s best evangelists. Our platform enriches every order in real time with professional and personal signals, builds personas, and powers everything from surprise-and-delight outreach to smarter email flows, analytics, and BD leads. We’re a small, high-performing team building the category-defining platform for e-commerce customer intelligence, backed by a world-class investor base. The Opportunity OuterSignal is hiring an Executive Assistant to the CEO. This is a high-trust, high-impact role at the center of how the company operates day to day. You'll support the CEO directly while also serving as a force multiplier for the broader executive team — keeping the leadership group organized, focused, and moving at the pace this business demands. This is not a role for someone who wants to manage calendars and wait for direction. The right person will anticipate needs before they're expressed, take ownership of complex logistics, and quietly make the organization run better. If you do your job well, the people around you will do their best work. What You’ll Do - Manage the CEO's calendar, travel, and communications — with the judgment to protect time for what matters most and the discretion to handle sensitive information. - Support the broader executive team on scheduling, logistics, and operational coordination across functions. - Plan and execute company-wide events and off-sites — from leadership retreats to all-hands — owning the details end to end so the team can show up and focus. - Prepare materials for internal and external meetings, including agendas, briefing documents, and follow-up summaries. - Manage vendors, expenses, and administrative workflows that keep the leadership team running efficiently. - Serve as a reliable point of contact for internal and external stakeholders on behalf of the CEO's office. - Identify gaps in how the executive team operates and build the processes to close them. What We're Looking For - 3+ years supporting a senior executive or leadership team in a fast-moving environment — startup or high-growth company experience strongly preferred. - Exceptional organizational skills and the ability to manage competing priorities without dropping anything. - Strong written communication — you'll be drafting on behalf of the CEO and should be able to match voice and intent. - High emotional intelligence and the instinct to handle sensitive situations with care and discretion. - Proactive by nature — you solve problems before they surface and flag issues before they escalate. - Based in New York City, with the flexibility to work in-person as needed. What We Offer - A seat at the center of a company with real traction and marquee brand logos — you'll see how the whole business works. - Meaningful ownership of a function that matters, with room to grow as the company does. - A leadership team that moves with urgency and respects the people who keep things running. - Competitive compensation and benefits. How to Apply Submit your resume along with responses to the application questions. We review applications on a rolling basis and will reach out to qualified candidates to discuss potential opportunities. OuterSignal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.", "summaryDescription" : "Executive Assistant to the CEO at OuterSignal", "createdAt" : "2026-06-14T20:26:01.126", "lastUpdated" : "2026-06-16T02:13:17.297", "ingestTimestamp" : "2026-06-14T20:26:01.126", "mongoId" : "6a2d34e174d8ee00a0b15de6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3059c6f292fd229cf4ab6e", "title" : "Director of Client Engagement & Success", "company" : "AnswersNow", "industry" : "Clinical", "salary" : { "min" : 153000.0, "max" : 178500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:33:55.074", "fingerprint" : "c97e66ea55f2f1fd4d7d6d6e9396ff1bd5f37184718b1e53eef3f5279dde9133", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/AnswersNow/5ab9e20f-1f8c-4f6f-a820-5522008a8f4c/application", "externalId" : "5ab9e20f-1f8c-4f6f-a820-5522008a8f4c", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 7, "experienceLevel" : "Director", "technicalSkills" : "AI-enhanced workflows, AI-driven predictive analytics, AI-powered tools", "professionalSkills" : [ "Care coordination", "Family advocacy", "Case management", "Resource mapping", "Data translation" ], "hardSkillsList" : [ "Medicaid system navigation", "Clinical treatment planning", "Clinical appeals management", "Peer-to-peer analysis" ], "softSkillsList" : [ "Empathetic", "Strategic", "Innovative", "Mission-driven", "Professional integrity", "Creative problem-solving" ], "hardSkills" : [ { "name" : "Medicaid system navigation", "level" : "intermediate" }, { "name" : "Clinical treatment planning", "level" : "intermediate" }, { "name" : "Clinical appeals management", "level" : "intermediate" }, { "name" : "Peer-to-peer analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "Strategic" }, { "name" : "Innovative" }, { "name" : "Mission-driven" }, { "name" : "Professional integrity" }, { "name" : "Creative problem-solving" } ], "majorSkills" : "Client engagement strategy, Family retention, Client crisis support", "majorSkillsList" : [ "Client engagement strategy", "Family retention", "Client crisis support" ], "coreResponsibilities" : "Define family engagement strategy, Ensure high retention, Ensure successful clinical outcomes, Identify Social Determinants of Health, Mitigate barriers to treatment, Oversee family experience from intake, Oversee family experience through discharge, Develop community partner network, Maintain community partner network, Create parent-engagement initiatives, Drive completion of assessments, Drive completion of treatment goals, Provide high-level support for families, Offer financial stability resources, Offer housing resources, Offer specialized advocacy resources, Partner with clinical leadership, Ensure family engagement synchronization, Establish Family Success Playbook, Document care coordination SOPs, Act as senior escalation point, Collaborate with Ops team, Ensure scheduling supports family journey, Ensure administrative logistics support family journey, Communicate pauses in care, Communicate next steps, Strategize AI-enhanced workflows, Deploy AI-enhanced workflows, Automate routine family interactions, Automate administrative logistics, Harness AI-driven predictive analytics, Identify trends in family engagement, Identify potential barriers to care, Intervene proactively, Evaluate AI-powered tools, Implement AI-powered tools, Oversee clinical appeals, Analyze appeal outcomes, Collaborate with payers, Collaborate with agencies, Resolve utilization issues", "teamCollaboration" : "Clinical teams; Ops teams; Product teams; Payers; Agencies", "domainKnowledge" : "Medicaid system; Autism therapy; Social Determinants of Health; Virtual ABA therapy; Pediatric populations; Underserved communities", "domainList" : [ "medicaid-system", "autism-therapy", "social-determinants-of-health", "virtual-aba-therapy", "pediatric-populations", "underserved-communities" ], "domainSpecificKnowledge" : [ "Medicaid system", "Autism therapy", "Social Determinants of Health", "Virtual ABA therapy", "Pediatric populations", "Underserved communities" ], "communicationSkills" : "Client communication", "documentationSkills" : "SOP documentation", "innovationCreativity" : "Innovative parent-engagement initiatives", "problemSolvingSkills" : "Creative problem-solving", "outcomesObjectives" : "Ensure high retention; Ensure successful clinical outcomes", "qualificationsBasic" : "7+ years care coordination, 7+ years family advocacy, 7+ years case management, Medicaid system expertise, Autism families challenges knowledge, Leadership experience, Manager of Managers experience, High-needs caseloads management, Digital health experience, Tech-enabled environment experience, Community resources knowledge, Financial resources knowledge, Translate social barriers to data, Cross-functional collaboration skills", "qualificationsPreferred" : "Master's degree in Social Work, Master's degree in Human Services, Master's degree in Psychology, Master's degree in related clinical field, Existing community resource knowledge base, Existing financial resource knowledge base", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Client Engagement & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking a highly empathetic, strategic, and innovative Director of Client Engagement & Success to architect and oversee our end-to-end client and family experience. In this role, you will be the driving force behind client and family retention, utilizing data and AI-enhanced workflows to mitigate Social Determinants of Health (SDOH) and remove administrative barriers to care. We are looking for a mission-driven leader who thrives in navigating the complexities of the Medicaid system and can act as a senior escalation point for clients and families in crisis. You will ensure that from intake to discharge, every family feels deeply supported, empowered, and engaged in their child's clinical treatment journey, all while collaborating seamlessly with Operations to ensure high-velocity, frictionless onboarding, treatment completion, and support. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education & Experience: Master’s degree in Social Work (MSW), Human Services, Psychology, or a related clinical field preferred. 7+ years of experience in care coordination, family advocacy, or case management in a healthcare setting. - Subject Matter Expertise: Deep subject matter expertise in the Medicaid system and the specific challenges facing families with autism. - Leadership: Experience in a leadership or \"Manager of Managers\" capacity, with the ability to build and mentor a future team. Proven track record of managing high-needs caseloads with a focus on empathy and professional integrity. - Strategic & Tech-Enabled: History of working in a digital health or tech-enabled environment to drive patient success. Exceptional creativity in solving for patient engagement and behavioral follow-through. - Resource Management: Strong \"Resource Mapping\" skills with an existing knowledge base of community and financial resources. - Data Translation: Ability to translate complex social barriers into actionable data for the Senior Leadership Team. - Cross-Functional Focus: Strong cross-functional collaboration skills, particularly with Clinical, Ops, and Product teams. A mission-driven approach to improving the lives of pediatric populations in underserved communities. What You’ll Do - Define the end-to-end family engagement strategy to ensure high retention and successful clinical outcomes. - Identify and mitigate Social Determinants of Health (SDOH) that create barriers to consistent treatment for families. - Oversee the family experience from the point of intake through assessment, treatment, and eventual discharge. - Develop and maintain a robust network of community partners, outside agencies, and higher levels of care (HLOC) for referrals. - Create innovative parent-engagement initiatives to drive the timely completion of clinical assessments and treatment goals. - Provide high-level support for families in crisis, offering resources for financial stability, housing, or specialized advocacy. - Partner with clinical leadership to ensure family engagement efforts are synchronized with the child’s clinical treatment plan. - Establish the \"Family Success Playbook,\" documenting SOPs for care coordination that can be scaled as the team grows. - Act as the senior escalation point for complex family situations that require a high degree of empathy and creative problem-solving. - Collaborate with the Ops team to ensure that scheduling and administrative logistics support, rather than hinder, the family's journey. - Communicate with families on pauses in care and next steps. - Strategize and deploy AI-enhanced workflows to automate routine family interactions and administrative logistics, maximizing the team's capacity for high-touch client engagement efforts. - Harness AI-driven predictive analytics to identify real-time trends in family engagement and potential barriers to care, allowing for proactive, data-informed interventions at scale. - Evaluate and implement AI-powered tools for automated resources to ensure consistent, high-quality family support while maintaining operational efficiency. - Oversee all clinical appeals (from submission through final determination) and all external Peer-to-Peers and Peer Reviews; analyze outcomes for systemic change. - Collaborate with payers and agencies on utilization-related clinical issues and resolution. What we Offer - $153,000 - $178,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Client Engagement & Success at AnswersNow. Skills: Client engagement strategy, Family retention, Client crisis support. Define family engagement strategy. Ensure high retention", "createdAt" : "2026-06-16T00:26:22.891", "lastUpdated" : "2026-06-16T10:33:55.074", "ingestTimestamp" : "2026-06-16T00:26:22.891", "mongoId" : "6a3059c6f292fd229cf4ab6e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 153000, "salaryAnnualMax" : 178500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Medicaid system navigation", "Clinical treatment planning", "Clinical appeals management", "Peer-to-peer analysis", "Empathetic", "Strategic", "Innovative", "Mission-driven", "Professional integrity", "Creative problem-solving", "Client engagement strategy", "Family retention", "Client crisis support", "Care coordination", "Family advocacy", "Case management", "Resource mapping", "Data translation", "Medicaid system", "Autism therapy", "Social Determinants of Health", "Virtual ABA therapy", "Pediatric populations", "Underserved communities" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a3059c6f292fd229cf4ab6d", "title" : "Director of Clinician Support & Success", "company" : "AnswersNow", "industry" : "Clinical", "salary" : { "min" : 117000.0, "max" : 136500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:07:10.680", "fingerprint" : "02cab98fc194a1995dd915aa4b552e7e8312387e4f0ec407eacb9850c9cccd64", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/AnswersNow/93bfe821-f961-473e-bed6-668f50bdb78a/application", "externalId" : "93bfe821-f961-473e-bed6-668f50bdb78a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "AI", "professionalSkills" : [ "Clinical operations", "Workflow optimization", "Performance dashboards", "Provider relations" ], "hardSkillsList" : [ "AI tool utilization", "Training module creation", "Performance metric tracking" ], "hardSkills" : [ { "name" : "AI tool utilization", "level" : "intermediate" }, { "name" : "Training module creation", "level" : "intermediate" }, { "name" : "Performance metric tracking", "level" : "intermediate" } ], "majorSkills" : "Clinician support, Clinical operations, Provider network management, Burnout mitigation", "majorSkillsList" : [ "Clinician support", "Clinical operations", "Provider network management", "Burnout mitigation" ], "coreResponsibilities" : "Support clinician onboarding, Complete initial training, Complete ongoing training, Support timely licensure applications, Support accurate licensure approvals, Train clinicians on products, Train clinicians on tools, Train clinicians on technology, Serve as operational owner, Optimize clinician schedules, Optimize clinician capacity, Coordinate clinician coverage, Ensure clinicians use tools, Ensure clinicians use resources, Monitor clinician support experience, Improve clinician support experience, Define clinician engagement strategy, Define clinician retention strategy, Identify operational friction points, Mitigate organizational barriers, Establish Clinician Success Playbook, Standardize SOPs for support, Standardize SOPs for development, Standardize SOPs for performance, Leverage AI for automation, Reduce documentation burden, Maximize capacity for care, Harness AI sentiment analysis, Monitor clinician morale, Act as senior escalation point, Resolve professional conflicts, Resolve performance concerns, Partner with clinical leadership, Synchronize support initiatives", "teamCollaboration" : "Cross-functional teams; Clinical leadership", "domainKnowledge" : "Behavioral health operations; Digital health; Telehealth; Autism therapy; ABA therapy", "domainList" : [ "behavioral-health-operations", "digital-health", "telehealth", "autism-therapy", "aba-therapy" ], "domainSpecificKnowledge" : [ "Behavioral health operations", "Digital health", "Telehealth", "Autism therapy", "ABA therapy" ], "toolProficiency" : [ "AI tools" ], "communicationSkills" : "Clear guidance", "documentationSkills" : "Clinical documentation", "problemSolvingSkills" : "Strategic problem-solving; Data-driven solutions; Creative problem-solving", "outcomesObjectives" : "Reduce documentation burden; Mitigate burnout; Support high quality care; Meet utilization goals; Drive provider satisfaction; Reduce turnover; Ensure clinical stability", "qualificationsBasic" : "Bachelor's degree or equivalent, 3-5 years supporting clinicians, Behavioral health operations background, Designing, implementing, optimizing workflows, Leveraging AI tools for operations, Identify operational bottlenecks, Develop data-driven solutions, Creating standardized training modules, Creating clinical manuals, Creating performance dashboards, Translate technical/operational changes", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Clinician Support & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking an operational and clinically-minded Director of Clinician Support & Success to champion our provider network. In this role, you will define our end-to-end clinician engagement strategy, leveraging AI-driven tools to reduce documentation burdens, actively mitigate burnout, and support clinicians to provide high quality clinical care. We are looking for a strategic problem-solver who can seamlessly bridge clinician efficiency and success with operational efficiency—ensuring our providers are fully supported, trained, and optimized from day one. You will serve as the ultimate advocate for our clinicians, ensuring they have the resources, coverage, and frictionless technology needed to deliver life-changing care and meet utilization goals within a fast-paced environment. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education: Bachelor's degree or equivalent in education and experience - Experience: Minimum of 3-5 years of experience directly supporting clinicians within a digital health or telehealth environment. - Clinical Operations: Strong background in behavioral health operations (e.g., ABA, therapy, or related clinical services). Proven track record of designing, implementing, and optimizing complex clinical workflows to improve efficiency at scale. - AI Literacy: Practical experience leveraging AI tools to streamline operations. - Strategic Problem-Solver: Exceptional ability to identify operational bottlenecks and develop creative, data-driven solutions. - Training & Governance: Significant experience creating standardized training modules, clinical manuals, and performance dashboards. - Communication: Ability to translate technical or operational changes into clear, supportive guidance for clinical teams. What You’ll Do - Support clinician onboarding and completion of initial and ongoing training. - Support timely and accurate clinician licensure applications and approvals. - Ensure clinicians are trained on company products, tools, and technology, including AI-supported workflows. - Serve as the operational owner of clinician support across platform, portal, and technical questions. - Help optimize clinician schedules and capacity to support success and utilization. - Coordinate clinician coverage during time off to maintain continuity of care for clients. - Ensure clinicians are using available tools and resources to maximize clinical success. - Monitor and improve clinician support experience, including clinician NPS and related feedback trends. - Define the end-to-end clinician engagement and retention strategy to drive long-term provider satisfaction, reduce turnover, and ensure clinical stability for families. - Proactively identify and mitigate operational friction points or organizational barriers that contribute to clinician burnout or impede the delivery of high-quality care. - Establish the \"Clinician Success Playbook,\" standardizing SOPs for support, professional development, and performance optimization that can be scaled as the provider network grows. - Leverage AI-driven automation and administrative tools to reduce the \"documentation burden\" on clinicians, maximizing their capacity for direct client care. - Harness AI-powered sentiment analysis and feedback loops to monitor clinician morale in real-time, allowing for proactive leadership interventions and targeted support. - Act as the senior escalation point for complex provider relations issues, utilizing high-level coaching and creative problem-solving to resolve professional conflicts or performance concerns. - Partner with clinical leadership to ensure that all clinician support initiatives are synchronized with the organization's clinical standards and provider competency frameworks. What we Offer - $117,000 - $136,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Clinician Support & Success at AnswersNow. Skills: Clinician support, Clinical operations, Provider network management, Burnout mitigation. Support clinician onboarding. 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: "6a2c948d74d8ee00a098ad66", "title" : "Virtual Student Success Coach", "company" : "ACCEL Schools", "industry" : "Education", "salary" : { "min" : 48000.0, "max" : 68000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Virtual Student Success Coach in Gateway Online Academy of Ohio, United States, adjusted for industry and company size." }, "location" : "Gateway Online Academy of Ohio", "locations" : [ "Gateway Online Academy of Ohio" ], "timestamp" : "2026-06-15T03:46:14.214", "fingerprint" : "324d622710ea57d8f9d5f0be7b43ca39897760e118138b7f1b09910e6c701577", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accelschools/jobs/7770283003", "externalId" : "7770283003", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Ohio", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Ohio, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Google Docs, MS Office Suite, Internet applications", "professionalSkills" : [ "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization", "Admissions counseling", "Course selection", "Student support", "Intervention strategies", "Academic resources", "Student progress evaluation", "Student objectives implementation", "Re-enrollment activities" ], "hardSkillsList" : [ "Data collection", "Data analysis" ], "hardSkills" : [ { "name" : "Data collection", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Student success coaching, Dropout prevention, Student engagement", "majorSkillsList" : [ "Student success coaching", "Dropout prevention", "Student engagement" ], "coreResponsibilities" : "Manage delivery of onboarding, Manage implementation of onboarding, Manage delivery of core interventions, Manage implementation of core interventions, Manage delivery of support services, Manage implementation of support services, Serve as primary contact for new students, Serve as primary contact for new families, Communicate frequently with students, Communicate frequently with families, Address questions or concerns, Provide oversight of educational interventions, Provide oversight of educational supports, Assist with increased engagement, Assist with student learning outcomes, Assist with successful completion of school, Assist with grade level standards completion, Support students through onboarding process, Support families through onboarding process, Support completion of required tasks, Maintain weekly open office hours, Maintain weekly help sessions, Make welcome calls, Follow up on non-completion items, Identify issues, Problem solve with other departments, Problem solve with vendors, Review transcripts, Assist students with course selection, Assist families with course selection, Answer questions about school program, Serve as primary point of contact for school, Develop plans to address barriers, Provide research-based strategies, Give students necessary skills, Give parents necessary skills, Give students necessary knowledge, Give parents necessary knowledge, Help students communicate effectively with teachers, Help students communicate effectively with administrators, Ensure student goals are met, Facilitate individual training, Facilitate group training, Facilitate individual support, Facilitate group support, Provide academic resources, Help students increase academic achievement, Collaborate with students regularly, Check in on progress in classes, Keep students accountable for academics, Keep students accountable for attendance, Keep students accountable for engagement, Keep students accountable for behavioral goals, Partner with teachers on evaluation of student progress, Partner with parents on evaluation of student progress, Partner with teachers on implementation of student objectives, Partner with parents on implementation of student objectives, Conduct conferences with parents, Conduct conferences with students, Prepare for student gatherings, Attend student gatherings, Maintain accurate documentation of student performance, Maintain accurate documentation of student progress, Maintain accurate documentation of student needs, Maintain accurate documentation of academic support, Participate in development of professional development activities, Coordinate development of professional development activities, Collaborate with school leadership on re-enrollment activities, Collaborate with national teams on re-enrollment activities, Collaborate with school leadership on re-enrollment sessions, Collaborate with national teams on re-enrollment sessions, Perform other duties as assigned", "teamCollaboration" : "Work with other departments; Work with vendors; Work in partnership with teachers; Work in partnership with parents; Collaborate with students; Collaborate with school leadership; Collaborate with national teams", "domainKnowledge" : "Dropout prevention; Recovery school; Student Services initiatives; Student Services guidelines; Educational interventions; Student learning outcomes; Grade level standards; Academic achievement; Student progress; Student needs; Academic support; Professional development; Re-enrollment activities", "domainList" : [ "dropout-prevention", "recovery-school", "student-services-initiatives", "student-services-guidelines", "educational-interventions", "student-learning-outcomes", "grade-level-standards", "academic-achievement", "student-progress", "student-needs", "academic-support", "professional-development", "re-enrollment-activities" ], "domainSpecificKnowledge" : [ "Dropout prevention", "Recovery school", "Student Services initiatives", "Student Services guidelines", "Educational interventions", "Student learning outcomes", "Grade level standards", "Academic achievement", "Student progress", "Student needs", "Academic support", "Professional development", "Re-enrollment activities" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Accurate documentation", "continuousLearning" : "Professional development activities", "problemSolvingSkills" : "Problem solve; Identify issues", "specialRequirements" : "Residents of Ohio, Travel required, Face to face attendance required, State and federal background checks", "outcomesObjectives" : "Increased engagement; Student learning outcomes; Successful completion of school; Meet deadlines consistently; Ensure student goals are met; Increase academic achievement", "qualificationsBasic" : "Bachelor's degree in education, Prior experience working as a teacher, Prior experience working as a counselor, Prior experience working as a mentor to youth, Proficiency in computer applications, Excellent verbal communication skills, Excellent written communication skills, Data collection skills, Data analysis skills, Ability to manage confidential information, Ability to work well under pressure, Ability to prioritize tasks, Ability to execute tasks to meet deadlines, Ability to work with a distributed workforce, Ability to work with a distributed clientele, Ability to pass state and federal background checks", "qualificationsPreferred" : "Prior experience working as a tutor, Prior marketing experience, Social media marketing experience, Event marketing experience, Communications marketing experience, Understanding of confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "About the Team Gateway Online Academy of Ohio provides a tuition-free, online high school experience for students in grades 9-12. As a Dropout Prevention and Recovery school, Gateway offers a flexible, self-paced environment designed to help students overcome obstacles and earn their high school diploma on their own terms. We are currently seeking a Student Success Coach, who manages the delivery and implementation of onboarding, core interventions, and support services for assigned students in accordance with Student Services initiatives and guidelines. Serves as the primary contact for new students and families, communicating frequently and addressing questions or concerns to ensure a strong start to school. This role also provides oversight of educational interventions and supports to targeted student populations to assist with increased engagement, student learning outcomes, and successful completion of school (or grade level standards). Please note – while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events. ELIGIBILITY: Open to residents of Ohio. About the Opportunity Support new and returning students and families through the onboarding process and completion of required tasks Maintain weekly open office hours/help sessions to support new students and families Make welcome calls (in coordination with homeroom teacher) Follow up on non-completion items for new students Identify issues and problem solve with other departments and vendors as needed for prompt and professional resolution Participate in the Admissions Counseling process for applicants and students Review transcripts Assist students and families with course selection Answer questions about the school program Serve as the primary point of contact for school administration in developing plans to address barriers to full achievement of attendance, academic, and behavioral goals Provide research-based strategies to give students and parents the necessary skills and knowledge to help them communicate effectively with teachers and administrators in order to ensure student goals are met Facilitate individual and group training/support and provide academic resources to help students increase academic achievement Collaborate with students regularly to check in on progress in classes, keeping students accountable for achieving their academics, attendance, engagement, and behavioral goals Work in partnership with teachers and parents on evaluation of student progress and implementation of student objectives Conduct conferences with parents and students, both in person and over the phone as needed Prepare for and/or attend student gatherings Maintain accurate documentation of student performance, progress, needs, and academic support Participate in and coordinate the development of pertinent professional development activities Work in collaboration with school leadership and national teams on re-enrollment activities and sessions for families Perform other duties as assigned About You Bachelor’s degree in education, social services, or related field Prior experience working as a teacher tutor, counselor, or mentor to youth Prior marketing experience including social media, events, and communications Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications. Excellent verbal and written communication skills Strong data collection and analysis skills Understanding of and ability to manage confidential information Ability to work well under pressure as well as effectively prioritize and execute tasks to meet deadlines consistently Ability to work with a distributed workforce and clientele Ability to pass state and federal background checks About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.   The annual starting salary for this position is between $43,000 – $48,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "Virtual Student Success Coach at ACCEL Schools. 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The Student Recruitment Specialist works under the guidance of the Student Recruitment Manager to facilitate student recruitment endeavors aimed at engaging a diverse array of prospective students. The role entails reaching out to various demographics, including dual credit students, first-time freshmen, transfer students, and returning students. **_Duties & Responsibilities_** * Assists and maintains communication with prospective students throughout the admissions application and onboarding process; answers questions and conducts presentations for programs offered at the College utilizing customer service experience learned in any industry. * Promotes activities to enhance student enrollment and identifies, coordinates, and schedules on- and off-campus recruitment. * Establishes and maintains relationships with staff and faculty to compile and disseminate current College information for recruitment and orientation purposes; and works closely with prospective students, parents, secondary and postsecondary schools, and community organizations in an effort to build, maintain, and grow professional relationships. * Responds to requests for information, conducts presentations, and performs data entry and retrieval working with the general public. * Maintains internal records and reports, including student recruitment and outreach activities among other required monthly reports. * May assist with organizing and conducting New Student Orientation presentations, developing new orientations, making updates or improvements for existing orientations, and working with the online platform that houses the online orientations. * Performs self-assessment and other related research for recruitment, outreach, and sales-related efforts. * Attends and supports various on- and off-campus events both recurring and as needed, including conducting campus tours. * Presents various written and oral presentations and other content to diverse groups, including potential students, employers, industry leaders, and various community stakeholder organizations. * Represents CNM and programs at public events, sometimes working outside the department's regular hours. * Participates on committees and performs other duties as assigned. * Performs other related duties as assigned. _**Minimum Qualifications:**_ * Associate's degree AND Two (2) years related experience. OR * Three to four (3 to 4) terms of directly related experience as a Student Ambassador within the Enrollment Management Student Success (EMSS) division * **Preference: Bilingual in Spanish and English** * **Shift Monday-Thursday 9 am-6 pm Friday 8 am-5 pm** * **Best Consideration 6/20/26** * **Resume and cover letter required for the application to be considered complete** _**EEO STATEMENT:**_ As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.", "summaryDescription" : "Student Success Navigator at Central New Mexico Community College. Skills: Student support, Academic advising. 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Austin:4800 N Lamar-Criss Cole (320TX-2926)
4800 N Lamar Blvd Ste 330
Criss Cole
Austin, 78756

" ], "timestamp" : "2026-06-15T07:44:31.351", "fingerprint" : "dc229b249722700e94a8efe1ef879a4748aa020926bb9ebc7f24dfb5cfad3db8", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34610", "externalId" : "34610", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "professionalSkills" : [ "Staff services", "Program support", "Budget management", "Data analysis", "Financial reporting" ], "hardSkillsList" : [ "Document processing", "Statistical analysis", "Financial analysis" ], "hardSkills" : [ { "name" : "Document processing", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Financial analysis", "level" : "intermediate" } ], "majorSkills" : "Staff services, Program support, Budget management", "majorSkillsList" : [ "Staff services", "Program support", "Budget management" ], "coreResponsibilities" : "Support Director of CCRC, Plan staff services functions, Direct staff services functions, Coordinate staff services functions, Manage complex communications, Manage document processing, Analyze practices and procedures, Develop practices and procedures, Recommend practices and procedures, Coordinate special projects, Direct special projects, Assist in regional program operational expense budget issues, Research program data, Query program data, Report program data, Serve as regional expert, Prepare financial correspondence, Prepare administrative correspondence, Analyze program statistical information, Report program statistical information, Prepare statistical summaries, Prepare charts, Prepare graphs, Consult with Director on progress, Consult with Director on development, Consult with Director on evaluation, Perform related work", "projectManagementSkills" : [ "Project coordination" ], "domainKnowledge" : "Workforce system; Program operations", "domainList" : [ "workforce-system", "program-operations" ], "domainSpecificKnowledge" : [ "Workforce system", "Program operations" ], "toolProficiency" : [ "Agency administrative system" ], "communicationSkills" : "Financial correspondence; Administrative correspondence", "problemSolvingSkills" : "Independent judgment", "specialRequirements" : "Regional travel, Statewide travel, Variable work hours, Carry/lift 10 pounds", "qualificationsBasic" : "1 year 6 months experience in business management, 1 year 6 months experience in human resource administration, 1 year 6 months experience in budget preparation, 1 year 6 months experience in budget control, 1 year 6 months experience in staff services function", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are seeking to fill an Assistant to the Director (Staff Services Officer III) position to join the CCRC Administration Department. This position is located at 4800 N Lamar Blvd, in Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHAT YOU WILL DO: The Assistant to the Director (Staff Services Officer III) is selected by and reports to the Criss Cole Rehabilitation Center, CCRC Director. The Assistant to the Director performs complex (journey-level) staff services activities that support the efficiency and effectiveness of program staff services while maintaining confidentiality to sensitive issues. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Support the Director of CCRC by planning, directing, and coordinating diverse staff services functions necessary for the operation of the center programs to include managing complex communications. - Manage document processing - Analyze, develop and recommend practices and procedures related to program support functions. - Coordinate and direct special projects. - Assist in regional program operational expense budget issues (researching, querying, and reporting program data utilizing the agency case management systems). - Serve as regional expert on utilizing the agency administrative system. - Prepare financial and/or administrative correspondence of program staff under the direct supervision of the RD and /or DRD. - Analyze and reports program statistical information, preparing statistical summaries, charts, graphs presenting the results of analysis. - Consult with the Director as appropriate on the progress, development, and evaluation of areas of responsibility and special project activities. - Perform related work as assigned. YOU QUALIFY WITH: -One year and six months of full-time experience in business management, human resource administration, budget preparation or control, or a related staff services function. -Relevant academic credits may be applied toward experience qualifications for this position. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $4,020.33-$5,756.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Regional and statewide travel is required, 5% of the time. Variable work hours may be required to fulfill the responsibilities of the position. Duty also includes the ability to carry/lift 10 pounds. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Assistant to the Director at Texas Workforce Commission. Skills: Staff services, Program support, Budget management. Support Director of CCRC. 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Since 2000, we’ve built tools that help developers stay focused and get work done. Today, more than 11 million users rely on our products, and 88 of the Fortune Global 100 companies use them. Our Executive Assistants partner with the Management Board and senior leaders at JetBrains. We act as trusted operational partners: combining classic executive support with project coordination, stakeholder communication, and light process design. We focus on clarity, time, and priority management, while also ensuring that senior managers remain unblocked so they can focus on the highest-impact work. The team operates with a high degree of autonomy, trust, and collaboration across functions. In this role, you will Orchestrate board-related time, meetings, and travel – Coordinate the timing and logistics of board and other leadership meetings, support agenda design, content preparation, decision tracking, and follow-up hygiene, and arrange board-related travel and on-site logistics as needed, staying agile when plans shift while maintaining accuracy and deadlines. Protect board time and attention – Help manage and prioritize requests and topics that seek board visibility or discussion, ensuring board time is spent on the highest-impact issues and resetting expectations when timing, scope, or ownership needs to change. Build trusted partnerships – Build strong, professional relationships with executives and senior leaders, becoming a trusted point of contact. Maintain structured board and leadership communication – Set up and maintain clear, reliable systems and channels to track key partner and stakeholder interactions, board topics, decisions, and follow-ups, keeping the board and leadership informed, aligned, and prepared for upcoming meetings and decisions. Design and run governance and operating rhythms – Design, implement, and continuously refine governance and operating rhythms that improve focus, alignment, efficiency, and predictability across the executive office and broader leadership team. Support and coordinate ad hoc projects and special initiatives – Support planning and execution of board offsite events, leadership gatherings, internal events, and other priority initiatives together with relevant teams, aligning stakeholders and helping ensure smooth delivery. Operate with ownership and discretion – Exercise sound judgment and discretion when handling sensitive and confidential information. You might thrive in this role if you Have 7+ years of experience in an executive support, operations, or similar coordination role, ideally supporting senior leaders in a dynamic tech or high-growth environment. Are fluent in English (spoken and written); other languages are a plus. Think analytically and structurally and are able to synthesize large amounts of information into concise insights, summaries, and action points. Are proactive and anticipatory, often two steps ahead, spotting needs before they surface. Are business-minded and curious about the “why” and not just the “what” when it comes to decision-making. It would be great if you are comfortable acting as a light thought partner when needed. Take ownership and exercise good judgment. You should be able to make independent decisions, maintain healthy boundaries, and know when something truly needs escalation, balancing a service-oriented mindset with assertiveness. Are very comfortable with modern tools (Google Workspace, Slack, Miro, and similar) and have a genuine interest in the products we build and in how AI can transform the way developers work. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family. Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-YY1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. 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Cross-functional alignment; Sales collaboration; Product collaboration; Finance collaboration; CX collaboration; IT collaboration; HR collaboration", "projectManagementSkills" : [ "OKRs", "Planning rhythm" ], "domainKnowledge" : "Customer experience; Team collaboration; Conversation centric platform; AI-native marketing", "domainList" : [ "customer-experience", "team-collaboration", "conversation-centric-platform", "ai-native-marketing" ], "domainSpecificKnowledge" : [ "Customer experience", "Team collaboration", "Conversation centric platform", "AI-native marketing" ], "toolProficiency" : [ "AI agents", "AI skills", "AI workflows" ], "communicationSkills" : "Executive presentations; Board materials; Comms", "documentationSkills" : "Memos; Decks; Analysis", "continuousLearning" : "Ongoing learning and development", "innovationCreativity" : "Human innovation", "problemSolvingSkills" : "Problem solvers; Data-driven recommendations; Reduce friction", "outcomesObjectives" : "Make CMO more effective; Move business faster; Ensure nothing gets dropped; Ensure every initiative has owner; Ensure every meeting moves company forward", "qualificationsBasic" : "5 to 10 years experience, AI-native at operating-system level, Data-fluent and dashboard-fluent, Comfortable with ambiguity", "qualificationsPreferred" : "Strategy consulting background, Banking background, Ex-founder background, Seasoned operator background", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Location: This is an onsite role based at Nextiva’s Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. The Role Marketing at Nextiva is moving fast and the stakes are bigger than they've ever been. We're scaling the business, launching new products, defining categories, and rebuilding the marketing organization to operate AI-native. The CMO needs an operating partner who can run the system while he runs the strategy. That's you. This is a senior leadership role and a 100x role. You are a close strategic partner to the CMO, operating at his level and on his behalf. You think like the CMO, act like the CMO, and represent him in rooms he can't be in. You set the operating rhythm for marketing, connect strategy to execution, and serve as the consolidation point for the marketing leadership team. You do all of this as an orchestrator of AI systems. Memos, dashboards, decks, comms, research, analysis. The output that used to take a team now takes you, an agent stack, and a few hours of judgment. The CMO is more effective because you're in the seat. The business moves faster because you're in the seat. Nothing gets dropped. Every initiative has an owner. Every meeting moves the company forward. What You'll Own Marketing strategy and OKRs in partnership with the CMO, aligned to corporate priorities. You own the planning rhythm: weekly leadership, monthly business reviews, and the quarterly business review process for marketing The executive performance system: CMO dashboards, ROI by program, KPIs by function, and the metrics the executive team actually uses to make decisions The AI operating system inside the office of the CMO. Agents, skills, and workflows that produce strategic deliverables (memos, board materials, comms, dashboards, decks, analysis) at a fraction of the time and cost they used to require Martech strategy and utilization in partnership with our Architecture team. You will know our stack, how it's used, and where we extract more leverage from it Budget ownership for the marketing org in partnership with Finance: quarterly forecasts, variance analysis, and the case for every meaningful dollar Cross-functional alignment with Sales, Product, Finance, CX, and IT, including the joint initiatives that drive revenue and new growth motions Talent strategy in partnership with HR: hiring loops, onboarding, performance calibration, and development plans for the senior marketing team High-leverage special projects, whatever the highest-impact thing is this quarter What We're Looking For 5 to 10 years in roles where you made senior leaders dramatically better. Strategy consulting, banking, ex-founder, or seasoned operator backgrounds all welcome AI-native at the operating-system level. You build agents, you write skills, you live in Claude, ChatGPT, Cursor, and the rest of the stack daily, and you have strong opinions about which tools to use when 100x ambition. You don't measure your value by hours worked or pages written. You measure it by what gets done because you exist Strong taste. You can review AI output and immediately spot what's missing, what's wrong, and what to push further. Judgment is your edge Data-fluent and dashboard-fluent. You can pull, transform, and visualize data with or without help Comfortable with ambiguity. You don't need a runbook to operate Will tell the CMO when he's wrong, and bring a better answer The Bar You want to be the best Chief of Staff in tech. Not at one company. In the role. You're obsessed with leverage, excellence, and the quality of every deliverable that leaves your hands. You are not trying to do more work. You are trying to do work that wasn't possible before. You see this seat as a launchpad to a GM, VP, or operating role inside Nextiva or beyond. You play to win. You make every room you're in better just by being in it. Nextiva DNA (Core Competencies) Nextiva’s most successful team members share common traits and behaviors: Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go. Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. \uD83C\uDF4F Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage \uD83D\uDCBC Insurance: Life, disability, and supplemental indemnity plans ⚖️ Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay \uD83D\uDCB0 Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA \uD83E\uDD38‍ Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives \uD83C\uDF31 Growth: Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-MP1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.", "summaryDescription" : "Chief of Staff to the CMO at Nextiva. Skills: Operating rhythm, Strategy execution, AI systems orchestration. Partner with CMO on marketing strategy. 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RZR is an AI-native advertising platform built for the next era of performance marketing. We operate at the intersection of machine learning, programmatic media, and full-funnel mobile growth, powering campaigns for some of the world's most ambitious advertisers. Our platform is purpose-built to deliver outcomes at scale, not just impressions. We are a team of builders, operators, and technologists who believe the advertising industry is overdue for a fundamental rethink. We move fast, operate with a high degree of ownership, and hold ourselves to an exceptionally high standard of craft. If you want to work somewhere that challenges you daily and rewards the people who drive results, you will fit in here. RZR is scaling aggressively with an active M former product manager background strongly preferred Foundational understanding of ad tech (programmatic, DSP/SSP, mobile UA, attribution, bidding); does not need to be an expert but must learn fast and ask the right questions Exceptional written communication; this person will draft on behalf of the CEO and must write tight, direct, no-filler prose Structured problem-solving: can take an ambiguous challenge and return a clear recommendation with supporting analysis within 48 hours High agency; does not wait for permission, identifies what needs to happen, and drives it Cross-functional credibility with engineers, sales leaders, ML researchers, and finance Experience in high-growth environments: startup, scale-up, or high-intensity corporate Comfort with data: can pull metrics, build a basic model, read a P&L, and interpret an A/B test MBA is a strong plus Our Values RZR operates by eight core behaviors that shape how we build, how we decide, and how we treat each other. We hire people who live these, not just claim them. Extreme Ownership Move Fast Drive for Excellence Proactive Communication Courage Curiosity Deliver Results Manage Ambiguity", "summaryDescription" : "Chief of Staff to the CEO at RZR Global Inc.. Skills: AI-native platform, Performance marketing, Mobile growth. Drive results. 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Field leadership teams; Project teams; Subcontractors; Suppliers; Stakeholders", "projectManagementSkills" : [ "Program management", "Scheduling", "Cost control", "Risk mitigation", "Forecasting" ], "domainKnowledge" : "Mission-critical environments; Data center construction; Hyperscale data centers; Enterprise data centers; General Contractor programs; Prime contract terms; Regulatory bodies", "domainList" : [ "mission-critical-environments", "data-center-construction", "hyperscale-data-centers", "enterprise-data-centers", "general-contractor-programs", "prime-contract-terms", "regulatory-bodies" ], "domainSpecificKnowledge" : [ "Mission-critical environments", "Data center construction", "Hyperscale data centers", "Enterprise data centers", "General Contractor programs", "Prime contract terms", "Regulatory bodies" ], "toolProficiency" : [ "Primavera P6" ], "communicationSkills" : "Presentation skills; Verbal skills; Written skills", "qualificationsBasic" : "15+ years construction experience, 5+ years senior leadership, Proven experience leading large-scale programs, Proficiency with Primavera P6", "qualificationsPreferred" : "Background in mission-critical projects, Background in data center projects, Background in industrial projects, Background in large-scale infrastructure projects, Understanding of managing partnerships with regulatory bodies, Extensive industry networking background, Outward leadership presence, Excellent organizational skills, Excellent verbal skills, Excellent written skills, Excellent presentation skills", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team. We are seeking a Director of Construction to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. The Director will drive overall program performance across safety, quality, schedule, cost, and client satisfaction while leading high-performing project and field teams in a mission-critical environment. Responsibilities Has overall responsibility for execution of a multi-project data center construction program, including alignment with RMCI culture and Core Values, and full accountability for safety, quality, schedule, client satisfaction, and profitability across the campus. Owns program-level P&L across multiple concurrent projects, including forecasting, cost control, risk mitigation, and margin performance. Leads, mentors, and develops field leadership teams to ensure consistent execution standards and succession planning across the program. Responsible for understanding prime contract terms and conditions, contract documents, subcontract agreements, purchase order agreements, etc. Develops and manages project execution with Project Managers and Project Superintendents for the successful execution of the work. Lead coordination of the means and methods, manpower, equipment, and material resources required to accomplish goals. Participates in business development proposals and presentations. Oversees development and integration of program-level schedules across all projects, including design, procurement, construction, commissioning, and turnover, ensuring alignment with client milestones. Ensures project team is communicating and coordinating the project schedule with all subcontractors, suppliers and stakeholders, as needed for the project. Ensures the project teams identifies the most efficient/effective flow of work to maintain highest production for all trades while maintaining all safety and quality standards. Qualifications 15+ years of construction experience, with 5+ years in a senior leadership role (Director, Senior PM, or equivalent) Proven experience leading large-scale, multi-project programs (preferably $500M+ total value) Strong background in mission-critical, data center, industrial, or large-scale infrastructure projects Strong understanding of managing partnerships with regulatory bodies such as the city, county, state, EPA, etc. Extensive industry networking background Proficiency with Primavera (P6) scheduling software Outward leadership presence Possesses excellent organizational, verbal, written and presentation skills Education & Certifications Bachelor’s or Master’s Degree in Construction Management / Engineering and a minimum of 10 years of relative construction experience Extensive relative construction experience will be considered in lieu of formal education. It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.", "summaryDescription" : "DIRECTOR OF CONSTRUCTION - MISSION CRITICAL at RMCI. Skills: Construction program management, Mission-critical construction, Data center construction. Oversee program execution. Ensure alignment with RMCI culture", "postedDate" : "2026-06-14T04:32:12.918", "createdAt" : "2026-06-14T04:32:12.918", "lastUpdated" : "2026-06-15T11:42:34.633", "ingestTimestamp" : "2026-06-14T04:32:12.918", "mongoId" : "6a2c7ab774d8ee00a09468ce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 225000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Construction management", "Program management", "Cost control", "Risk mitigation", "Forecasting", "Contract negotiation", "Leadership", "Mentoring", "Construction program management", "Mission-critical construction", "Data center construction", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Scheduling", "Mission-critical environments", "Hyperscale data centers", "Enterprise data centers", "General Contractor programs", "Prime contract terms", "Regulatory bodies", "Primavera P6" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.95 }, { "id" : "69faf7f84c40e2acd18676a6", "title" : "National Consultant to support the development of NCD - NSP", "industry" : "Government", "salary" : { "min" : 1.5E7, "max" : 2.5E7, "currency" : "RWF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Rwanda, adjusted for entry-level seniority in the government sector in Kigali." }, "location" : "Rwanda-Kigali", "locations" : [ "Rwanda-Kigali", "May 18, 2026, 9:59:00 PM", "Rwanda-Kigali, " ], "timestamp" : "2026-06-16T02:07:45.436", "fingerprint" : "9f18aace5c3697adf6acde5cd7a4cc69f209aa7d8b94c0624c4c8d69160a025c", "source" : "taleo", "language" : "en", "applyUrl" : "https://who.taleo.net/careersection/ex/jobdetail.ftl?job=389918", "externalId" : "389918", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kigali", "country" : "Rwanda", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-1.9534357,30.1140089" } ], "locationText" : "Kigali, Rwanda", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Support development of NCD, Support development of NSP", "specialRequirements" : "External consultant, 3 months contract", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "No grade External consultant 3 months", "summaryDescription" : "National Consultant to support the development of NCD - NSP. Support development of NCD. Support development of NSP", "createdAt" : "2026-06-14T19:40:35.730", "lastUpdated" : "2026-06-16T02:07:45.436", "ingestTimestamp" : "2026-06-14T19:40:35.730", "mongoId" : "69faf7f84c40e2acd18676a6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.75 }, { "id" : "6a2ca57774d8ee00a09b6a18", "title" : "Civil Commitment Case Manager (FT, Days)", "company" : "Connections Health Solutions", "industry" : "Healthcare", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Civil Commitment Case Manager in Woodbridge, United States, adjusted for the Healthcare industry." }, "location" : "Woodbridge, Virginia, United States", "locations" : [ "Woodbridge", "Virginia", "United States" ], "certifications" : [ "Qualified Mental Health Professional (QMHP)" ], "timestamp" : "2026-06-15T09:41:31.864", "fingerprint" : "f51b5cba8a53b535019bf69026f5b5a21e831a1813269a88506d7e7836fe6a67", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/connectionshealthsolutions/jobs/4261431009", "externalId" : "4261431009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Woodbridge", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.6364470,-77.2676335" } ], "locationText" : "Woodbridge, Virginia, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development", "Case management", "Treatment planning", "Discharge planning", "Coordination of care" ], "hardSkillsList" : [ "Civil commitment process", "Legal processes", "Documentation", "Interdisciplinary collaboration" ], "hardSkills" : [ { "name" : "Civil commitment process", "level" : "intermediate" }, { "name" : "Legal processes", "level" : "intermediate" }, { "name" : "Documentation", "level" : "intermediate" }, { "name" : "Interdisciplinary collaboration", "level" : "intermediate" } ], "majorSkills" : "Civil commitment, Behavioral health system, Treatment coordination", "majorSkillsList" : [ "Civil commitment", "Behavioral health system", "Treatment coordination" ], "coreResponsibilities" : "Coordinate civil commitment process, Monitor legal status, Coordinate civil commitment hearings, Act as subject matter expert, Educate individuals on consents, Inform individuals on disclosures, Participate in treatment team meetings, Track Civil Commitment processes, Ensure compliance with statutes, Collaborate with treatment team, Engage individuals, Monitor individuals, Communicate with individuals, Maintain clinic record, Document activities, Obtain signatures, Document services, Document individual activities, Maintain working knowledge, Participate in supervision, Participate in ongoing education, Attend monthly meetings, Maintain required competencies, Complete required training, Perform other duties", "teamCollaboration" : "Interdisciplinary treatment team; Internal stakeholders; External stakeholders", "domainKnowledge" : "Virginia Involuntary Commitment; DBHDS behavioral health system; DMAS behavioral health system", "domainList" : [ "virginia-involuntary-commitment", "dbhds-behavioral-health-system", "dmas-behavioral-health-system" ], "domainSpecificKnowledge" : [ "Virginia Involuntary Commitment", "DBHDS behavioral health system", "DMAS behavioral health system" ], "documentationSkills" : "Clinical documentation; Treatment planning documentation; Discharge planning documentation", "continuousLearning" : "In-services; Training; Skill observation; Performance assessment", "specialRequirements" : "Mandatory vaccination policy, Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check, Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search", "qualificationsBasic" : "Bachelor's degree behavioral health, QMHP, Safe Clinch restraint techniques, State of Virginia Fingerprint Clearance, VA DBHDS background check, VA DSS background check", "qualificationsPreferred" : "Master's degree behavioral health, Licensed Mental Health Professional, Experience with children, youth, families, adults, Virginia involuntary treatment process experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. Earn More with Shift Differentials Maximize your earnings with additional hourly pay: +$2/hr -> Monday-Thursday Nights +$3/hr -> Friday-Sunday Nights +$2/hr -> Saturday-Sunday Days What You'll Do: The Civil Commitment Case Manager coordinates all aspects of the civil commitment process for individuals in care under involuntary status. This position monitors legal status, coordinates civil commitment hearings with internal and external stakeholders, and acts as a subject matter expert for legal processes. Educates and informs individuals of consents for treatment and authorizations for use and disclosures. Participates regularly in interdisciplinary treatment team meetings. Tracks Civil Commitment processes, including ECO and TDO petitions, civil commitment hearings, and commitment outcomes for youth and adults. Ensures compliance with Code of Virginia Title 37.2 statutes. Collaborates with interdisciplinary treatment team to engage, monitor, and communicate with the individual, ensuring that safety is maintained while meeting the individual’s needs. Maintains the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from individuals regarding treatment, as necessary. Document all services and individuals’ activities in the electronic health record (EHR) regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information. Maintains a working knowledge of the Virginia Involuntary Commitment process. Maintains a working knowledge of the DBHDS and DMAS behavioral health system. Participates in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor. Completes all required training, attends monthly meetings, and maintains required competencies. Performs all other duties as assigned. What You'll Bring: A Bachelor’s degree in behavioral health or related field Knowledge of the Commonwealth of Virginia behavioral health system of care and resources within it Qualified Mental Health Professional (QMHP) Must be able to perform Safe Clinch restraint techniques The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment State of Virginia Fingerprint Clearance Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search It would be great if you had: Master’s degree in behavioral health or related field Licensed Mental Health Professional (LMHP) Experience working with children, youth, families, and adults with behavioral health issues Knowledge of and experience with the Virginia involuntary treatment process What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan Connections Health Solutions is proud to be a Second Chance Employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.", "summaryDescription" : "Civil Commitment Case Manager (FT, Days) at Connections Health Solutions. Skills: Civil commitment, Behavioral health system, Treatment coordination. Coordinate civil commitment process. Monitor legal status", "postedDate" : "2026-06-14T03:53:30.328", "createdAt" : "2026-06-14T03:53:30.328", "lastUpdated" : "2026-06-15T09:41:31.864", "ingestTimestamp" : "2026-06-14T03:53:30.328", "mongoId" : "6a2ca57774d8ee00a09b6a18", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Civil commitment process", "Legal processes", "Documentation", "Interdisciplinary collaboration", "Civil commitment", "Behavioral health system", "Treatment coordination", "Talent management", "Employee relations", "HR processes", "Organizational development", "Case management", "Treatment planning", "Discharge planning", "Coordination of care", "Virginia Involuntary Commitment", "DBHDS behavioral health system", "DMAS behavioral health system", "Qualified Mental Health Professional (QMHP)" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2b1b0174d8ee00a0773a2c", "title" : "Assistant to the Deputy Superintendent", "industry" : "Education", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Assistant to the Deputy Superintendent in Texas, adjusted for mid-seniority and the education industry." }, "location" : "TEXAS", "locations" : [ "TEXAS" ], "timestamp" : "2026-06-16T05:28:08.255", "fingerprint" : "928d42d34ce8f1f0f10650cdfb47f4c233df090ef3b04397c3df663c5b8f712e", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa210.taleo.net/careersection/ex/jobdetail.ftl?job=193180", "externalId" : "193180", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Texas", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Texas, United States", "professionalSkills" : [ "Administrative support", "Clerical support", "Confidential matters", "Data entry", "Keyboarding" ], "hardSkillsList" : [ "Microcomputer use", "Word processing", "Spreadsheet software", "Database software", "Data entry", "Typing" ], "hardSkills" : [ { "name" : "Microcomputer use", "level" : "intermediate" }, { "name" : "Word processing", "level" : "intermediate" }, { "name" : "Spreadsheet software", "level" : "intermediate" }, { "name" : "Database software", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing", "level" : "intermediate" } ], "majorSkills" : "Administrative support, Executive support, Board support, Confidentiality", "majorSkillsList" : [ "Administrative support", "Executive support", "Board support", "Confidentiality" ], "coreResponsibilities" : "Provide administrative support, Maintain positive support, Keep Deputy Superintendent informed of deadlines, Keep Divisional Leadership informed of deadlines, Keep Superintendent informed of deadlines, Keep Board of Trustees informed of deadlines, Keep Deputy Superintendent informed of pending items, Keep Divisional Leadership informed of pending items, Keep Superintendent informed of pending items, Keep Board of Trustees informed of pending items, Maintain calendars, Schedule appointments, Make arrangements for meetings, Make arrangements for conferences, Prepare replies to general requests, Prepare replies to routine letters, Handle arrangements for Deputy Superintendent travel, Handle appointments with local officials, Handle appointments with state officials, Handle appointments with federal officials, Handle appointments with elected officials, Maintain high volume contact by telephone, Maintain high volume contact by email, Maintain high volume contact in person, Screen telephone callers, Screen drop-in visitors, Handle inquiries, Refer inquiries, Review incoming mail, Retrieve background information, Ensure follow-up on Deputy Superintendent decisions, Ensure follow-up on Deputy Superintendent requests, Ensure follow-up on administration action items, Assist with preparation of materials for Deputy Superintendent, Maintain updated events calendar, Organize filing systems, Maintain filing systems, Purchase supplies, Maintain office supply closet, Stock office supply closet, Maintain kitchens, Stock kitchens, Maintain copier, Stock copier, Communicate with IT department for meeting support, Ensure equipment is operational, Reconcile absences in Absence Management System, Perform clerical duties", "teamCollaboration" : "Interact with top level officials; Interact with all staff", "domainKnowledge" : "School division administration", "domainList" : [ "school-division-administration" ], "domainSpecificKnowledge" : [ "School division administration" ], "toolProficiency" : [ "Microcomputer", "Word processing equipment", "Spreadsheets", "Database software" ], "communicationSkills" : "Interpersonal skills; Communication skills", "continuousLearning" : "Attendance at conferences; Professional development", "specialRequirements" : "Occasional walking, Occasional standing, Occasional sitting, Occasional bending, Occasional stooping, Occasional kneeling, Occasional crouching, Occasional crawling, Lifting/carrying items weighing less than 40 pounds, Use hands to finger, Use hands to handle, Use hands to feel objects, Use hands to feel tools, Reach with hands, Talk or hear, Close vision, Color vision, Ability to adjust focus, Occasional irregular hours, Maintain emotional control under stress", "qualificationsBasic" : "High School diploma or GED, Minimum of 5 years clerical experience, Ability to manage clerical and administrative support activities, Skills in the use of a microcomputer, Skills in word processing equipment, Skills in spreadsheets, Skills in database software programs, Rapid data entry keyboarding functions, General office skills, Ability to work well under pressure, Ability to interact with top level officials, Ability to interact with all staff", "qualificationsPreferred" : "Associate's degree, Progressive growth supporting C-level executive and Board", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Overview Assistant to the Deputy Superintendent will provide administrative support to the Deputy Superintendent and Board of Trustees in a manner that allows them to interact effectively with community, district staff, students and top-level officials (legislative, community, county, school). The incumbent will provide and maintain positive support on frequently sensitive, confidential, and controversial matters. Considerable judgment and tact is required of the incumbent in handling the many diverse problems that occur. Position Description Essential Duties and Responsibilities Keep Deputy Superintendent, Divisional Leadership, Superintendent and Board of Trustees informed of deadlines and pending items. Maintain calendars and schedule appointments and conferences; make necessary arrangements for meetings and conferences, including space, time, and participants; prepare replies to general requests and routine letters on varied matters of the Deputy Superintendent's and Board President's signature Handle arrangements for Deputy Superintendent as needed; including travel, appointments with local, state, federal and elected officials Maintain a high volume contact by telephone, email and in person with employees. Screen telephone callers and drop-in visitors, handle inquiries including substantive questions requiring research or technical knowledge or tactfully referring those which can be handled by other offices Review incoming mail for action of Deputy Superintendent; retrieve appropriate background information to be attached to the correspondence or other materials; note details pertinent to the Board member's, and Deputy Superintendent's calendars as needed for current and future attention Ensure follow-up on Deputy Superintendent decisions and requests and administration action items Assist with preparation of materials for Deputy Superintendent meetings. Maintain updated events calendar Organize and maintain filing systems, according to standard filing procedures, and at times according to local, state or federal guidelines; maintains a log of staff assignments Purchase supplies, maintain, and stock office supply closet, kitchens and copier Communicate with IT department for meeting support when necessary and ensure equipment is operational Reconcile absences in Absence Management System for Deputy Superintendent's office and Leadership team Supervisory Responsibilities None Qualification Requirements To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. High School diploma or GED Associate's degree preferred Minimum of 5 years clerical experience with progressive growth supporting C-level executive and Board preferred Maintain a high level of confidentiality concerning district, personnel, customer and vendor information Strong communication, interpersonal and organizational skills Ability to manage clerical and administrative support activities of a large school division, and to guide and support activities and staff Strong skills in the use of a microcomputer and word processing equipment, spreadsheets and database software programs, and rapid data entry keyboarding functions General office skills including photocopying, faxing, scanning and filing Ability to work well under pressure with constant deadlines and frequent interruptions Ability to interact with top level officials and all staff with tact, courtesy and diplomacy Physical Requirements/Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress. 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The ideal candidate is highly organized, discreet, detail-oriented, and capable of independently managing multiple priorities with flexibility and composure. More about the CEO Serg Bell. Duties and Responsibilities: Provide high-level administrative support, including managing complex calendars, scheduling meetings, organizing travel, and preparing briefings and materials. Coordinate and manage the CEO's personal and professional logistics, including travel arrangements, event support, and last-minute requests. Proactively anticipate executive needs and address them independently and efficiently. Demonstrate impeccable attention to detail and the ability to prioritize tasks effectively in a fast-moving environment. Maintain strict confidentiality and discretion in handling sensitive information. Exhibit a high level of professionalism and service orientation in all communications and interactions. Possess excellent written and verbal communication skills in English. Be available on-demand (24/7 availability as needed, including across time zones). Manage competing deadlines with strong organizational and multitasking abilities. Travel Requirements Primary operational hubs: Germany (Bremen), Turkey (Bodrum), Bulgaria (Sofia) Frequent international travel required; ability to relocate or spend extended periods in key hubs. Valid passport and readiness to travel on short notice for business or family support. Additional Qualifications Fluent English (spoken and written); additional languages an advantage. Proven experience in managing executive operations, teams, or private offices at a top-tier level. High digital literacy (MS Outlook, productivity tools, task-tracking systems, AI assistants). Able to pass comprehensive background checks (criminal, psychological, and substance screening). Compensation & Contract Competitive, performance-based compensation with relocation support if required. 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The ideal candidate is highly organized, discreet, detail-oriented, and capable of independently managing multiple priorities with flexibility and composure. More about the CEO Serg Bell. Duties and Responsibilities: Provide high-level administrative support, including managing complex calendars, scheduling meetings, organizing travel, and preparing briefings and materials. Coordinate and manage the CEO's personal and professional logistics, including travel arrangements, event support, and last-minute requests. Proactively anticipate executive needs and address them independently and efficiently. Demonstrate impeccable attention to detail and the ability to prioritize tasks effectively in a fast-moving environment. Maintain strict confidentiality and discretion in handling sensitive information. Exhibit a high level of professionalism and service orientation in all communications and interactions. Possess excellent written and verbal communication skills in English. Be available on-demand (24/7 availability as needed, including across time zones). Manage competing deadlines with strong organizational and multitasking abilities. Travel Requirements Primary operational hubs: Germany (Bremen), Turkey (Bodrum), Bulgaria (Sofia) Frequent international travel required; ability to relocate or spend extended periods in key hubs. Valid passport and readiness to travel on short notice for business or family support. Additional Qualifications Fluent English (spoken and written); additional languages an advantage. Proven experience in managing executive operations, teams, or private offices at a top-tier level. High digital literacy (MS Outlook, productivity tools, task-tracking systems, AI assistants). Able to pass comprehensive background checks (criminal, psychological, and substance screening). Compensation & Contract Competitive, performance-based compensation with relocation support if required. Designed for ambitious professionals motivated by excellence, precision, and impact. The role offers continuous growth, global exposure, and a front-row seat to the execution of complex, high-stakes projects. In this role, “good” is not enough. We are looking for someone who operates at a “great” level — consistently, calmly, and with care — because that difference defines the success of everything around the CEO. What We Offer \uD83D\uDCBB Choice of work equipment (e.g., laptop, monitor, etc.) \uD83C\uDDEC\uD83C\uDDE7 English classes (iTalki – $130 monthly) ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET) \uD83D\uDC76 Newborn bonus (€500 per child) \uD83E\uDDE0 Patent remuneration \uD83C\uDF34 Paid leave \uD83E\uDDD1‍\uD83D\uDCBB Remote work in locations without our offices Hybrid work in locations with offices (2 days in-office, 3 days remote) Constructor fosters equal opportunity for people of all backgrounds and identities. 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The ideal candidate is highly organized, discreet, detail-oriented, and capable of independently managing multiple priorities with flexibility and composure. More about the CEO Serg Bell. Duties and Responsibilities: Provide high-level administrative support, including managing complex calendars, scheduling meetings, organizing travel, and preparing briefings and materials. Coordinate and manage the CEO's personal and professional logistics, including travel arrangements, event support, and last-minute requests. Proactively anticipate executive needs and address them independently and efficiently. Demonstrate impeccable attention to detail and the ability to prioritize tasks effectively in a fast-moving environment. Maintain strict confidentiality and discretion in handling sensitive information. Exhibit a high level of professionalism and service orientation in all communications and interactions. Possess excellent written and verbal communication skills in English. Be available on-demand (24/7 availability as needed, including across time zones). Manage competing deadlines with strong organizational and multitasking abilities. Travel Requirements Primary operational hubs: Germany (Bremen), Turkey (Bodrum), Bulgaria (Sofia) Frequent international travel required; ability to relocate or spend extended periods in key hubs. Valid passport and readiness to travel on short notice for business or family support. Additional Qualifications Fluent English (spoken and written); additional languages an advantage. Proven experience in managing executive operations, teams, or private offices at a top-tier level. High digital literacy (MS Outlook, productivity tools, task-tracking systems, AI assistants). Able to pass comprehensive background checks (criminal, psychological, and substance screening). Compensation & Contract Competitive, performance-based compensation with relocation support if required. Designed for ambitious professionals motivated by excellence, precision, and impact. The role offers continuous growth, global exposure, and a front-row seat to the execution of complex, high-stakes projects. In this role, “good” is not enough. We are looking for someone who operates at a “great” level — consistently, calmly, and with care — because that difference defines the success of everything around the CEO. What We Offer \uD83D\uDCBB Choice of work equipment (e.g., laptop, monitor, etc.) \uD83C\uDDEC\uD83C\uDDE7 English classes (iTalki – $130 monthly) ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET) \uD83D\uDC76 Newborn bonus (€500 per child) \uD83E\uDDE0 Patent remuneration \uD83C\uDF34 Paid leave \uD83E\uDDD1‍\uD83D\uDCBB Remote work in locations without our offices Hybrid work in locations with offices (2 days in-office, 3 days remote) Constructor fosters equal opportunity for people of all backgrounds and identities. 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With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students. Please send your resume in English only. As the Senior Executive Assistant to the Founder of Constructor Group, you will play a critical role in supporting a dynamic and fast-paced executive office. This is a high-exposure position requiring exceptional organisational, project, and time-management skills. You will be responsible for handling a wide range of administrative, logistical, and scheduling tasks for the CEO and, on occasion, his family. This role is ideal for individuals who thrive in demanding environments, are proactive problem-solvers, and are committed to delivering excellence in executive support. The ideal candidate is highly organized, discreet, detail-oriented, and capable of independently managing multiple priorities with flexibility and composure. More about the CEO Serg Bell. Duties and Responsibilities: Provide high-level administrative support, including managing complex calendars, scheduling meetings, organizing travel, and preparing briefings and materials. Coordinate and manage the CEO's personal and professional logistics, including travel arrangements, event support, and last-minute requests. Proactively anticipate executive needs and address them independently and efficiently. Demonstrate impeccable attention to detail and the ability to prioritize tasks effectively in a fast-moving environment. Maintain strict confidentiality and discretion in handling sensitive information. Exhibit a high level of professionalism and service orientation in all communications and interactions. Possess excellent written and verbal communication skills in English. Be available on-demand (24/7 availability as needed, including across time zones). Manage competing deadlines with strong organizational and multitasking abilities. Travel Requirements Primary operational hubs: Germany (Bremen), Turkey (Bodrum), Bulgaria (Sofia) Frequent international travel required; ability to relocate or spend extended periods in key hubs. Valid passport and readiness to travel on short notice for business or family support. Additional Qualifications Fluent English (spoken and written); additional languages an advantage. Proven experience in managing executive operations, teams, or private offices at a top-tier level. High digital literacy (MS Outlook, productivity tools, task-tracking systems, AI assistants). Able to pass comprehensive background checks (criminal, psychological, and substance screening). Compensation & Contract Competitive, performance-based compensation with relocation support if required. Designed for ambitious professionals motivated by excellence, precision, and impact. The role offers continuous growth, global exposure, and a front-row seat to the execution of complex, high-stakes projects. In this role, “good” is not enough. We are looking for someone who operates at a “great” level — consistently, calmly, and with care — because that difference defines the success of everything around the CEO. What We Offer \uD83D\uDCBB Choice of work equipment (e.g., laptop, monitor, etc.) \uD83C\uDDEC\uD83C\uDDE7 English classes (iTalki – $130 monthly) ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET) \uD83D\uDC76 Newborn bonus (€500 per child) \uD83E\uDDE0 Patent remuneration \uD83C\uDF34 Paid leave \uD83E\uDDD1‍\uD83D\uDCBB Remote work in locations without our offices Hybrid work in locations with offices (2 days in-office, 3 days remote) Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.", "summaryDescription" : "Senior Executive Assistant to the CEO (CEO Office) at Constructor TECH. Skills: Executive support, Administrative support, Logistical support, Scheduling. Manage complex calendars. Schedule meetings", "postedDate" : "2026-06-16T01:21:56.396", "createdAt" : "2026-06-16T01:21:56.396", "lastUpdated" : "2026-06-16T12:05:54.102", "ingestTimestamp" : "2026-06-16T01:21:56.396", "mongoId" : "6a308788f292fd229c089f67", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Executive support", "Administrative support", "Logistical support", "Scheduling", "Project management", "Time management", "Organizational skills", "Problem-solving", "Multitasking abilities", "Digital education", "Productivity tools", "Task-tracking systems" ], "skillCount" : 12, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb08174d8ee00a09da302", "title" : "Director of Customer Success", "company" : "Sourgum", "industry" : "Customer Experience", "salary" : { "min" : 130000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Jersey City", "locations" : [ "Jersey City" ], "timestamp" : "2026-06-16T06:38:06.060", "fingerprint" : "f9ea47bbcfdecb16f21fbda6e18397fb2c7ba24d5ca92b483cc3617cc35ce4a7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/sourgum/14aa63a8-35f6-4bcd-bd17-36b68ca2ab49/application", "externalId" : "14aa63a8-35f6-4bcd-bd17-36b68ca2ab49", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jersey City", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7215682,-74.0474550" } ], "locationText" : "Jersey City, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceLevel" : "Director", "professionalSkills" : [ "Customer Success", "Account Management", "Team Leadership", "Process Development", "Customer Support Operations", "Customer Metrics", "KPI Reporting" ], "hardSkillsList" : [ "KPI tracking", "Process implementation" ], "softSkillsList" : [ "Leadership", "Mentorship" ], "hardSkills" : [ { "name" : "KPI tracking", "level" : "intermediate" }, { "name" : "Process implementation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentorship" } ], "majorSkills" : "Customer Success Management, Team Leadership, Process Scalability", "majorSkillsList" : [ "Customer Success Management", "Team Leadership", "Process Scalability" ], "coreResponsibilities" : "Lead and manage Customer Success and Customer Support, Provide coaching, mentorship, and career development, Define, track, and own KPIs, Develop and implement scalable processes for onboarding, adoption,, Act as a player-coach, Balance leadership with direct customer engagement, Partner cross-functionally with Sales, Product, and Operations, Align customer needs with company strategy, Build and grow a best-in-class customer experience function, Represent the customer’s voice in leadership discussions, Influence product roadmap and service delivery", "teamCollaboration" : "Partner with Sales; Partner with Product; Partner with Operations", "domainKnowledge" : "Waste and recycling industry; B2B SaaS; Startup environment", "domainList" : [ "waste-and-recycling-industry", "b2b-saas", "startup-environment" ], "domainSpecificKnowledge" : [ "Waste and recycling industry", "B2B SaaS", "Startup environment" ], "communicationSkills" : "Customer voice representation", "continuousLearning" : "Yearly Personal Development Budget; Professional development opportunities; Career advancement opportunities", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Ensure customers achieve maximum value; Drive adoption; Reduce churn; Uncover opportunities for growth; Scale internal teams with business growth", "qualificationsBasic" : "5+ years individual contributor in Customer Success or Account Management, 2-3 years managing Customer Success team, Proven player-coach experience, Demonstrated ability to scale team and implement processes, Experience overseeing or partnering with Customer Support operations, Analytical skills and fluency with customer metrics, KPIs, and reporting, Exceptional communication, leadership, and problem-solving abilities, Startup DNA: resourceful, adaptable, thrives in fast-paced, evolving environments", "rawDescription" : "Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: Our Customer Success team is at the heart of how we build lasting relationships with our clients. They don’t just react to issues, they proactively partner with customers to help them onboard smoothly, get the most value out of our services, and achieve their goals. By acting as trusted advisors, the team helps drive adoption, reduce churn, and uncover opportunities for growth. In short, they make sure our customers feel supported, successful, and excited to keep growing with us. The Role: The Customer Success Manager will oversee both the Customer Success and Customer Support functions, acting as both a strategist and hands-on leader. This role is ideal for someone who has spent years as a high-performing individual contributor, then stepped into team leadership. someone who can roll up their sleeves while also shaping the big picture. You will own KPIs, team growth, and process development, ensuring our customers achieve maximum value while our internal teams scale with the business. What you’ll be doing: - Lead and manage the Customer Success and Customer Support teams, providing coaching, mentorship, and career development. - Define, track, and own KPIs across retention, expansion, NRR, CSAT, and support SLAs. - Develop and implement scalable processes for onboarding, adoption, renewals, and issue resolution. - Act as a player-coach: balancing leadership with direct customer engagement when needed. - Partner cross-functionally with Sales, Product, and Operations to align customer needs with company strategy. - Build and grow a best-in-class customer experience function that scales with company growth. - Represent the customer’s voice in leadership discussions, influencing product roadmap and service delivery. The qualifications you need: - 5+ years as an individual contributor in Customer Success or Account Management within a B2B SaaS or startup environment. - 2-3 years managing a Customer Success team, ideally in a high-growth or startup setting. - Proven experience as a player-coach—comfortable building strategy while still engaging directly with customers. - Demonstrated ability to scale or grow a team and implement repeatable processes. - Experience overseeing or closely partnering with Customer Support operations. - Strong analytical skills and fluency with customer metrics, KPIs, and reporting. - Exceptional communication, leadership, and problem-solving abilities. - Startup DNA: resourceful, adaptable, thrives in fast-paced, evolving environments. Benefits - Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. - A positive and collaborative work environment with a focus on innovation and sustainability. - Flexible/Unlimited PTO - Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). - Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. - Yearly Personal Development Budget - Opportunities for professional development and career advancement within a growing company.", "summaryDescription" : "Director of Customer Success at Sourgum. Skills: Customer Success Management, Team Leadership, Process Scalability. Lead and manage Customer Success and Customer Support. Provide coaching, mentorship, and career development", "createdAt" : "2026-06-14T18:44:23.742", "lastUpdated" : "2026-06-16T06:38:06.060", "ingestTimestamp" : "2026-06-14T18:44:23.742", "mongoId" : "6a2cb08174d8ee00a09da302", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "KPI tracking", "Process implementation", "Leadership", "Mentorship", "Customer Success Management", "Team Leadership", "Process Scalability", "Customer Success", "Account Management", "Process Development", "Customer Support Operations", "Customer Metrics", "KPI Reporting", "Waste and recycling industry", "B2B SaaS", "Startup environment" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2ce7ba74d8ee00a0a68645", "title" : "Executive Assistant to the CEO", "company" : "LUMBRA", "industry" : "Business Operations ", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Executive Assistant to the CEO in Arlington, USA, with adjustments for senior-level experience in the Defense Tech industry." }, "location" : "Arlington", "locations" : [ "Arlington" ], "timestamp" : "2026-06-15T09:00:19.941", "fingerprint" : "034ca2c9166fd3d327afb2170c1888904e58b25cbdcb279e343c73a5c8d59ade", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lumbra/fc370516-95f3-4d3a-8e45-ca4d9cd6816c/application", "externalId" : "fc370516-95f3-4d3a-8e45-ca4d9cd6816c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "arlington", "state" : "texas", "country" : "united states", "continent" : "north america", "source" : "locations-index", "geo" : "32.73569,-97.10807" } ], "locationText" : "arlington, texas, united states", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Executive support", "Meeting preparation", "Logistics coordination", "Information handling", "Project ownership", "Investor relations", "External communications" ], "hardSkillsList" : [ "Calendar management", "Inbox management", "Travel coordination", "Briefing packet preparation", "Pre-read preparation", "Classified visit coordination", "Secure travel coordination", "Base access coordination", "SCIF visit coordination", "Board material preparation", "Personnel matter handling", "Event logistics", "Offsite planning", "Conference coordination", "Partnership follow-through" ], "hardSkills" : [ { "name" : "Calendar management", "level" : "intermediate" }, { "name" : "Inbox management", "level" : "intermediate" }, { "name" : "Travel coordination", "level" : "intermediate" }, { "name" : "Briefing packet preparation", "level" : "intermediate" }, { "name" : "Pre-read preparation", "level" : "intermediate" }, { "name" : "Classified visit coordination", "level" : "intermediate" }, { "name" : "Secure travel coordination", "level" : "intermediate" }, { "name" : "Base access coordination", "level" : "intermediate" }, { "name" : "SCIF visit coordination", "level" : "intermediate" }, { "name" : "Board material preparation", "level" : "intermediate" }, { "name" : "Personnel matter handling", "level" : "intermediate" }, { "name" : "Event logistics", "level" : "intermediate" }, { "name" : "Offsite planning", "level" : "intermediate" }, { "name" : "Conference coordination", "level" : "intermediate" }, { "name" : "Partnership follow-through", "level" : "intermediate" } ], "majorSkills" : "Executive support, Classified logistics, Sensitive information handling", "majorSkillsList" : [ "Executive support", "Classified logistics", "Sensitive information handling" ], "coreResponsibilities" : "Own CEO's calendar, Own CEO's inbox, Own CEO's travel, Own CEO's operating rhythm, Prepare CEO for meetings, Coordinate classified logistics, Coordinate customer-site logistics, Handle sensitive information, Handle sensitive communications, Take ownership of executive-function projects, Support board prep, Support investor relations, Support external communications", "teamCollaboration" : "Partnering with leadership", "domainKnowledge" : "Agentic AI; High-consequence environments; Classified spaces; JWICS; Defense tech; US Government; Intelligence Community (IC); Department of Defense (DoD); Frontier AI labs; National security", "domainList" : [ "agentic-ai", "high-consequence-environments", "classified-spaces", "jwics", "defense-tech", "us-government", "intelligence-community-ic", "department-of-defense-dod", "frontier-ai-labs", "national-security" ], "domainSpecificKnowledge" : [ "Agentic AI", "High-consequence environments", "Classified spaces", "JWICS", "Defense tech", "US Government", "Intelligence Community (IC)", "Department of Defense (DoD)", "Frontier AI labs", "National security" ], "communicationSkills" : "Executive presentations; Investor communications", "documentationSkills" : "Briefing packets; Pre-reads", "specialRequirements" : "Clearance eligibility, Willingness to be sponsored, Based in National Capital Region", "qualificationsBasic" : "5+ years as Executive Assistant, Experience interfacing with senior external stakeholders, Polished written communication, Polished verbal communication, Demonstrated discretion at founder/CEO level, U.S. citizenship", "qualificationsPreferred" : "Prior EA experience at defense tech company, Prior EA experience at national security company, Prior EA experience at government-adjacent company, Clearance eligibility, Willingness to be sponsored for clearance, Familiarity with classified visit logistics, DC-area network, Familiarity with government-facing work rhythms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "EXECUTIVE ASSISTANT TO THE CEO ABOUT LUMBRA Lumbra builds the vendor-neutral operating system for agentic AI in high-consequence environments. In our first ten months we won four fully competed prime contracts across the U.S. Government, every one of them deploying into classified spaces. We are live on JWICS. We were selected from a field of 200+ companies for a defense innovation challenge and won it. We beat two established defense primes on the same program and earned the follow-on, now in execution. Our team comes from the CIA unit that planned the bin Laden mission, MIT, frontier AI labs, and Special Operations. ABOUT THE ROLE Aaron operates across an unusually broad surface: classified customer meetings inside the IC and DoD, partnerships with frontier AI labs and primes, board and investor relationships, conference panels, and the daily operating cadence of a fast-scaling defense tech company. We need an Executive Assistant who can hold that surface together — treat executive support as a craft, sit in on extraordinary meetings and earn the discretion that comes with them, and own parts of the company most EAs never touch. Aaron’s office runs on you. WHAT YOU’LL OWN - Own the CEO’s calendar, inbox, travel, and operating rhythm — the constant prioritization work that keeps the most consequential meetings from being squeezed by the loudest ones. - Prepare the CEO for meetings across USG principals, IC and DoD customers, primes, investors, frontier-lab partners, and recruits: briefing packets, pre-reads, and the situational context that turns a 30-minute meeting into a productive one. - Coordinate classified and customer-site logistics: visit requests, secure travel, base access, SCIF visit coordination, and the operational discipline that ensures the CEO arrives ready. - Handle sensitive information and communications with founder-level discretion: investor updates, board materials, personnel matters, and the steady flow of context running through a CEO’s office. - Take ownership of executive-function projects that don’t belong to any single team: event logistics, offsite planning, conference coordination, partnership follow-through. - Support board prep, investor relations, and external communications, partnering with leadership to keep the CEO’s external-facing work clean. YOU’LL WORK ALONGSIDE CIA officers, MIT engineers, Special Operations combat vets, and applied AI engineers from frontier labs like Anthropic and Google. You’ll make decisions that immediately affect national security. You’ll own part of a company early and when it matters. THIS ROLE IS NOT FOR Someone looking for a 9-to-5, someone who needs constant direction, or someone uncomfortable holding information they cannot share with anyone. PREFERRED QUALIFICATIONS - Prior EA experience at a defense tech, national security, or government-adjacent company - Clearance eligibility (no disqualifying factors), with willingness to be sponsored if needed - Familiarity with classified visit logistics (visit requests, base access, SCIF coordination) - DC-area network and familiarity with the rhythms of government-facing work MUST-HAVES - 5+ years as an Executive Assistant supporting a CEO, founder, or comparable senior principal - Experience interfacing with senior external stakeholders (government, military, board, investors, or executive-level partners) - Polished written and verbal communication - Demonstrated discretion at the founder/CEO level - U.S. citizenship - Based in the National Capital Region BENEFITS - Comprehensive medical, dental, and vision plans - Premiums 100% covered by Lumbra for all employees - Exceptionally low premiums for spouses and dependents - Basic life insurance and disability 100% covered for all employees by Lumbra - Option to purchase additional life insurance available - Take the time off that you need, when you need it' paid time off, not accrual based - Generous company holiday calendar including a holiday shutdown in December - Supportive leave of absence program including time off for military service, medical events, and parental leave - Full 401(k) retirement plan for all full-time eligible employees - Company-funded commuter benefits - Free access to on-site gym at office", "summaryDescription" : "Executive Assistant to the CEO at LUMBRA. Skills: Executive support, Classified logistics, Sensitive information handling. Own CEO's calendar. 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As Executive Assistant to the CTO, you will be the operational backbone that allows our technology leadership to focus on what matters most: building world-class products and leading a high-performing team. This is not a passive coordination role. You will own the CTO's time, information flow, and key administrative processes with full autonomy, from structuring a complex international agenda to ensuring invoices are tracked and events run seamlessly. Your ability to anticipate needs, move fast, and exercise good judgment will directly amplify the impact of NC's technology leadership. This is a unique opportunity to work at the intersection of cutting-edge AI and engineering, with close proximity to the executive team in a Series C company where your contribution is visible every day. WHAT YOU WILL DO - Own the CTO's calendar end-to-end: Proactively manage scheduling across time zones, prioritise requests, resolve conflicts, and protect focus time. Coordinate with internal teams (Engineering, Product, Sales) and external stakeholders to ensure meetings are well-prepared and purposeful. - Plan and coordinate events: Lead the logistics of internal and external events involving the CTO, including team offsites, conferences, customer visits, and speaking engagements. Handle travel bookings, venue coordination, and on-the-day execution. - Manage administrative and financial tasks: Process and track invoices, expense reports, and purchase orders related to the CTO's scope. Liaise with Finance to ensure timely approvals and accurate record-keeping. - Prepare and organise key communications: Draft emails, meeting agendas, briefing notes, and follow-up summaries on behalf of the CTO. Ensure the right information reaches the right people at the right time. - Act as the CTO's operational partner: Proactively identify and solve logistical or administrative bottlenecks before they arise. Handle ad hoc requests with speed and discretion, adapting to shifting priorities in a fast-moving environment. WHO YOU ARE - 3+ years of experience as an Executive Assistant, Personal Assistant, or Chief of Staff, ideally supporting a C-level or senior leader in a tech or scale-up environment. - Proven track record of managing complex, multi-timezone calendars with full autonomy. - Demonstrated experience handling administrative financial tasks: invoice processing, expense management, vendor coordination. - Hands-on experience planning and coordinating professional events (internal offsites, client events, or conferences). - Proficient with productivity and scheduling tools: Google Workspace (Gmail, Calendar, Meet), Slack, Notion or equivalent. - Excellent written and verbal communication in English; French is a strong plus. - Highly organised, detail-oriented, and able to manage competing priorities without losing the big picture. - Discreet, trustworthy, and comfortable handling confidential information. - Genuinely autonomous: you don't wait to be told what to do; you anticipate, act, and follow through. - Nice to have: experience in a B2B SaaS, deep-tech, or engineering software company. WHAT YOU GET - Work with a world-class technology team – our engineers are top-notch, and we always aim for excellence. - Benefit from a competitive salary and rewarding opportunities as we continue to scale. - Thrive in a collaborative, multicultural environment where your work is visible and recognized. - Develop professionally alongside talented colleagues who share knowledge freely and support one another. - Make a global impact by helping customers shift to AI-assisted design, making innovation faster, smarter, and more sustainable. - Balance life and work with a hybrid model and flexible hours—we care about results, not rigid schedules. WE'RE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER, AND WE'RE COMMITTED TO BUILDING A DIVERSE AND INCLUSIVE ENVIRONMENT WHERE YOU CAN THRIVE.", "summaryDescription" : "Executive Assistant to the CTO at Neural Concept. Skills: Calendar management, Event planning, Administrative tasks. Manage CTO's calendar. 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Austin:101 E 15th St (320-4001) (320TX-4001)
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Are you looking for a launchpad to a prominent role within a major state agency? The Texas Workforce Commission is seeking a highly motivated and adaptable individual to join our Executive team as a Special Assistant to the Executive Director. As Special Assistant, you will gain invaluable experience in a fast-paced and rewarding environment, with the expectation of growing into a new role within another TWC division in 2-4 years. The selected candidate will work on-site Monday - Friday, at 101 E. 15th St., Austin, TX 78778. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO WE ARE: TWC has a noble public service mission: we connect people with careers all over the state. While our headquarters are in Austin, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This is a unique role for someone seeking a challenging position with significant growth potential. The Special Assistant will be a key part of the Executive office, providing direct support to the Executive Director. WHO YOU ARE: An ambitious and service-oriented professional who possesses a strong work ethic, unwavering integrity, and a drive to excel. You thrive in a fast-paced environment and are highly adaptable and flexible, willing to be accessible and assist in off-hours when needed. You are a self-starting, motivated, collaborative problem solver who understands the value of exceptional customer service and discretion. You see this Special Assistant role not just as a job, but as a unique stepping-stone – a launchpad to a prominent role within another division of the Texas Workforce Commission in approximately 2-4 years. WHAT YOU WILL DO: - Provide a wide variety of high-level administrative support to an executive. - Manage office workloads and the day-to-day activities of the executive office. - Assist with strategic initiatives and special projects. - Contribute to the ongoing improvement of executive office processes. YOU WILL BE TRUSTED TO: - Manage the executive's calendar, schedule meetings, and coordinate travel arrangements. - Prepare and edit correspondence, reports, presentations, and other documents with accuracy and attention to detail. - Serve as a primary point of contact for internal and external stakeholders. - Assist the executive with research and general information gathering. - Attend meetings in support of the executive as needed. - Perform other duties as assigned. YOU QUALIFY WITH: - Two years of full-time experience in a responsible position which provided thorough knowledge of agency programs and services; business management practices, clerical administration, and procedures; or experience in organizing and coordinating support services or program operations which included analyzing work problems and interpreting complex policies and procedures. - Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Exceptional Communication: You communicate effectively, both verbally and in writing, with individuals at all levels. You are also social media savvy, capable of managing a professional presence (like drafting LinkedIn articles or handling retweets) and coordinating with the Communications team on official agency messaging. - Organized and Efficient: You have strong organizational, time management, and prioritization skills, with a proactive and solution-oriented mindset. - Discreet and Professional: You have a demonstrated ability to maintain confidentiality, exercise discretion, and handle sensitive information with the utmost professionalism. - Proactive and Adaptable: You take initiative, are comfortable working with limited supervision, and are willing to go the extra mile. Bonus Points if you have: - Proven experience supporting senior-level executives. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Experience with travel booking and expense reporting systems. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $66,000- $72,000/annually - Defined Retirement Benefit Plan. - Optional 401(k) and 457 accounts. - Medical Insurance. - Paid time off, including time for vacation, sick and family care leave. - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf. 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We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and begin your #Redcareer today. About the role: Join our team as a Machine Supply Worker (m/f/d) on weekends, for at least 3 shifts in a month, in the early shift from 06:00 - 14:00 or late shift from 14:00 - 22:00 and shape the future of healthcare logistics! About your tasks: The Machine Supply Worker supports the stable and continuous operation of automated logistics equipment by executing defined technical support activities in a shift-based environment. The role ensures machines such as carton erectors, label applicators, and carton sealing systems are supplied with required consumables and remain operational through first-level troubleshooting. Working strictly according to standard operating procedures, the role contributes to high system availability and smooth warehouse operations. Success is defined by reliable execution, adherence to safety and quality standards, and minimal operational disruptions. * Operate and support automated logistics machines according to defined SOPs to ensure stable daily operations * Refill and replace consumable materials for carton erectors, label applicators, and carton sealing machines to prevent downtime * Escalate technical issues beyond own scope promptly to the Team Lead or Technical Engineering team * Follow all safety, quality, and work regulations to always ensure compliant operations * Support shift handovers by communicating machine status, issues, and actions taken * Contribute to orderly, clean, and safe work areas in line with operational standards ## Qualifications About you: * Basic technical understanding of automated or semi-automated machinery * Ability to follow SOPs and work instructions accurately and consistently * Basic communication skills and a reliable, safety-conscious working style * You are studying in the Netherlands and have time on saturdays and/or sundays * You are an EU citizen or hold a Dutch work permit * You can understand and speak German or English without difficulty * You have a driver’s license and a car or motorcycle, etc., to commute independently to the workplace in Sevenum (Note: There is no public transport connection) * You are able to perform a standing job for up to 8 hours ## Additional Information About our benefits: In order to provide you with the best possible support for your individual needs – whether it’s living a healthy life, having enough time for your needs, or developing your skills – we offer a wide range of different, site-specific benefits: * Mobility : Not all employees live close to our office. That’s why we support our employees with your daily commute with a travel allowance. This compensation is paid to you with 23 cents per kilometer in addition to your net salary. * Redcare events : We promote team-building through creative team events, and celebrate our successes together at regularly scheduled parties. * Sunday Bonus: 50% * Employee discount : Several times a year, we offer you discounted employee sales directly at the Sevenum location as well as 10 % off on our assortment for all employees. * Employee referral program : Because our employees know best who fits in with us, successful recommendations are rewarded with a bonus.", "summaryDescription" : "Student Job (m/f/d) for the Weekends at Redcare Pharmacy. Skills: Machine supply, Logistics equipment. Support automated logistics machines. Refill consumable materials", "postedDate" : "2026-06-15T08:16:42.000", "createdAt" : "2026-06-16T00:21:55.308", "lastUpdated" : "2026-06-16T13:28:30.977", "ingestTimestamp" : "2026-06-16T00:21:55.308", "mongoId" : "6a30618cf292fd229cf96f17", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Machine supply", "Logistics equipment", "Healthcare logistics" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306857f292fd229cfc38f4", "title" : "Student Job (m/f/d) for the Weekends", "company" : "Redcare Pharmacy", "industry" : "Pharmaceuticals", "salary" : { "min" : 20800.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level, full-time positions in the Netherlands, adjusted for the healthcare industry and a small company size." }, "location" : "Sevenum, LI, Netherlands", "locations" : [ "Sevenum", "LI", "Netherlands" ], "timestamp" : "2026-06-16T09:35:59.823", "fingerprint" : "77931de04c510c2a82b53b194aea89e945ea1387bfd51e3361cb48c21de2b474", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Redcare-Pharmacy/744000132139068-student-job-m-f-d-for-the-weekends-machine-supply", "externalId" : "744000132139068", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sevenum", "state" : "Limburg", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.4123504,6.0370021" } ], "locationText" : "Sevenum, Limburg, Netherlands", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "hardSkillsList" : [ "First-level troubleshooting" ], "hardSkills" : [ { "name" : "First-level troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Machine supply, Logistics equipment", "majorSkillsList" : [ "Machine supply", "Logistics equipment" ], "coreResponsibilities" : "Support automated logistics machines, Refill consumable materials, Replace consumable materials, Escalate technical issues, Follow safety regulations, Follow quality regulations, Follow work regulations, Support shift handovers, Communicate machine status, Communicate issues, Communicate actions taken, Contribute to orderly work areas, Contribute to clean work areas, Contribute to safe work areas", "teamCollaboration" : "Escalate to Team Lead; Escalate to Technical Engineering", "domainKnowledge" : "Healthcare logistics", "domainList" : [ "healthcare-logistics" ], "domainSpecificKnowledge" : [ "Healthcare logistics" ], "communicationSkills" : "Communicate machine status", "problemSolvingSkills" : "First-level troubleshooting", "specialRequirements" : "Standing job up to 8 hours, Commute independently to workplace", "outcomesObjectives" : "Ensure stable daily operations; Prevent downtime; Ensure compliant operations; High system availability; Smooth warehouse operations", "qualificationsBasic" : "Basic technical understanding of machinery, Ability to follow SOPs, Basic communication skills, Reliable, safety-conscious working style, Studying in the Netherlands, EU citizen or Dutch work permit, Understand and speak German or English, Driver’s license and car, Able to perform a standing job for up to 8 hours", "qualificationsPreferred" : "Weekend availability", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Redcare: As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and begin your #Redcareer today. About the role: Join our team as a Machine Supply Worker (m/f/d) on weekends, for at least 3 shifts in a month, in the early shift from 06:00 - 14:00 or late shift from 14:00 - 22:00 and shape the future of healthcare logistics! About your tasks: The Machine Supply Worker supports the stable and continuous operation of automated logistics equipment by executing defined technical support activities in a shift-based environment. The role ensures machines such as carton erectors, label applicators, and carton sealing systems are supplied with required consumables and remain operational through first-level troubleshooting. Working strictly according to standard operating procedures, the role contributes to high system availability and smooth warehouse operations. Success is defined by reliable execution, adherence to safety and quality standards, and minimal operational disruptions. * Operate and support automated logistics machines according to defined SOPs to ensure stable daily operations * Refill and replace consumable materials for carton erectors, label applicators, and carton sealing machines to prevent downtime * Escalate technical issues beyond own scope promptly to the Team Lead or Technical Engineering team * Follow all safety, quality, and work regulations to always ensure compliant operations * Support shift handovers by communicating machine status, issues, and actions taken * Contribute to orderly, clean, and safe work areas in line with operational standards ## Qualifications About you: * Basic technical understanding of automated or semi-automated machinery * Ability to follow SOPs and work instructions accurately and consistently * Basic communication skills and a reliable, safety-conscious working style * You are studying in the Netherlands and have time on saturdays and/or sundays * You are an EU citizen or hold a Dutch work permit * You can understand and speak German or English without difficulty * You have a driver’s license and a car or motorcycle, etc., to commute independently to the workplace in Sevenum (Note: There is no public transport connection) * You are able to perform a standing job for up to 8 hours ## Additional Information About our benefits: In order to provide you with the best possible support for your individual needs – whether it’s living a healthy life, having enough time for your needs, or developing your skills – we offer a wide range of different, site-specific benefits: * Mobility : Not all employees live close to our office. That’s why we support our employees with your daily commute with a travel allowance. This compensation is paid to you with 23 cents per kilometer in addition to your net salary. * Redcare events : We promote team-building through creative team events, and celebrate our successes together at regularly scheduled parties. * Sunday Bonus: 50% * Employee discount : Several times a year, we offer you discounted employee sales directly at the Sevenum location as well as 10 % off on our assortment for all employees. * Employee referral program : Because our employees know best who fits in with us, successful recommendations are rewarded with a bonus.", "summaryDescription" : "Student Job (m/f/d) for the Weekends at Redcare Pharmacy. Skills: Machine supply, Logistics equipment. Support automated logistics machines. Refill consumable materials", "postedDate" : "2026-06-15T08:16:42.000", "createdAt" : "2026-06-15T23:52:29.022", "lastUpdated" : "2026-06-16T09:35:59.823", "ingestTimestamp" : "2026-06-15T23:52:29.022", "mongoId" : "6a306857f292fd229cfc38f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "First-level troubleshooting", "Machine supply", "Logistics equipment", "Healthcare logistics" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306afff292fd229cfceb64", "title" : "Administrative Assistant, Office of the Chairman", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 56000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Universal City, CALIFORNIA, United States", "locations" : [ "Universal City", "CALIFORNIA", "United States" ], "timestamp" : "2026-06-16T13:38:24.070", "fingerprint" : "b9f133605a2216a48c606e724ca829f34ed2408e6a7d4d44a994f6cd01a9beec", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132211919-administrative-assistant-office-of-the-chairman", "externalId" : "744000132211919", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Universal City", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1419225,-118.3584110" } ], "locationText" : "Universal City, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Manage office operations, Handle administrative tasks, Coordinate meetings, Manage calendars, Prepare reports, Assist with travel arrangements, Maintain office supplies, Support staff, Serve as a point of contact", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. The Administrative Assistant will work under the direction and guidance of the Executive Assistant and the VP, Business Strategy to provide administrative and personal support to the Chairman, NBCU Entertainment & Studios. Essential Responsibilities: * Daily administrative duties including, but not limited to, managing appointments & reservations, maintaining rolodex, booking conference rooms, facilitating IT support, generating parking passes, managing arrivals, cataloging and distributing incoming and outgoing mail, coordinating meals, setting reminders, and ordering & restocking office materials * Ensure calendar is up-to-date with latest event & meeting details * Assist with travel itinerary and confirm any logistics * Manage executive and talent gifting, including research, coordination, and execution of thoughtful and timely correspondence * Prepare meeting materials including credit/client list, bio, & recent headlines * Cover desk & phones of Executive Assistant when needed * Run (often time-sensitive) errands on and off the lot * Interact across all NBCUniversal business units and functions—including business affairs, HR, finance, legal, strategy, communications, distribution, marketing, production, and other enterprise teams ## Qualifications * Bachelor’s degree or higher * 2 years of demonstrated successful organizational skills and the ability to prioritize in an Assistant role covering a desk * Minimum 2 years experience and demonstrated ability in Outlook, Microsoft Word, Excel, PowerPoint * Ability to establish and maintain good working relationships with individuals within NBCUniversal and in the business community * Demonstrated ability to handle sensitive and confidential information with discretion and integrity * Candidates must have a valid driver’s license and reliable form of transportation Desired Characteristics: * High degree of professionalism and the ability to interface well with Senior Level management and discretion in handling confidential information * Extreme attention to detail and organizational skills * Ability to multi-task and prioritize in a fast-paced environment and be flexible with changing schedules * Strong sense of urgency * Ability to take direction from multiple people * Impeccable communication skills & sound judgement to escalate information to appropriate parties * Strong interpersonal skills that will support the ability to successfully work in a multi-assistant office * Experience working at an agency or in the entertainment industry * Demonstrated interest in strategy, business development, and strategic initiatives Additional Requirements: Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $56,000 – $65,000 (overtime eligible) ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Administrative Assistant, Office of the Chairman at NBCUniversal. Manage office operations. Handle administrative tasks", "postedDate" : "2026-06-15T14:05:39.000", "createdAt" : "2026-06-16T00:28:59.099", "lastUpdated" : "2026-06-16T13:38:24.070", "ingestTimestamp" : "2026-06-16T00:28:59.099", "mongoId" : "6a306afff292fd229cfceb64", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 56000, "salaryAnnualMax" : 65000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304ff3f292fd229ceeb335", "title" : "Administrative Assistant, Office of the Chairman", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 56000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Universal City, CALIFORNIA, United States", "locations" : [ "Universal City", "CALIFORNIA", "United States" ], "timestamp" : "2026-06-16T06:57:29.006", "fingerprint" : "3e1e8ce6e480811bfb98c830a367f8e450ae8f6f8bdb73495efd07ec149af18d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132211919-administrative-assistant-office-of-the-chairman", "externalId" : "744000132211919", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Universal City", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1419225,-118.3584110" } ], "locationText" : "Universal City, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Manage office operations, Provide administrative support, Coordinate meetings and schedules, Handle correspondence and communications, Maintain office supplies and equipment, Assist with event planning, Support executive staff, Prepare reports and presentations, Manage travel arrangements, Process expense reports, Maintain filing systems, Greet visitors and answer phones", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. The Administrative Assistant will work under the direction and guidance of the Executive Assistant and the VP, Business Strategy to provide administrative and personal support to the Chairman, NBCU Entertainment & Studios. Essential Responsibilities: * Daily administrative duties including, but not limited to, managing appointments & reservations, maintaining rolodex, booking conference rooms, facilitating IT support, generating parking passes, managing arrivals, cataloging and distributing incoming and outgoing mail, coordinating meals, setting reminders, and ordering & restocking office materials * Ensure calendar is up-to-date with latest event & meeting details * Assist with travel itinerary and confirm any logistics * Manage executive and talent gifting, including research, coordination, and execution of thoughtful and timely correspondence * Prepare meeting materials including credit/client list, bio, & recent headlines * Cover desk & phones of Executive Assistant when needed * Run (often time-sensitive) errands on and off the lot * Interact across all NBCUniversal business units and functions—including business affairs, HR, finance, legal, strategy, communications, distribution, marketing, production, and other enterprise teams ## Qualifications * Bachelor’s degree or higher * 2 years of demonstrated successful organizational skills and the ability to prioritize in an Assistant role covering a desk * Minimum 2 years experience and demonstrated ability in Outlook, Microsoft Word, Excel, PowerPoint * Ability to establish and maintain good working relationships with individuals within NBCUniversal and in the business community * Demonstrated ability to handle sensitive and confidential information with discretion and integrity * Candidates must have a valid driver’s license and reliable form of transportation Desired Characteristics: * High degree of professionalism and the ability to interface well with Senior Level management and discretion in handling confidential information * Extreme attention to detail and organizational skills * Ability to multi-task and prioritize in a fast-paced environment and be flexible with changing schedules * Strong sense of urgency * Ability to take direction from multiple people * Impeccable communication skills & sound judgement to escalate information to appropriate parties * Strong interpersonal skills that will support the ability to successfully work in a multi-assistant office * Experience working at an agency or in the entertainment industry * Demonstrated interest in strategy, business development, and strategic initiatives Additional Requirements: Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $56,000 – $65,000 (overtime eligible) ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Administrative Assistant, Office of the Chairman at NBCUniversal. Manage office operations. Provide administrative support", "postedDate" : "2026-06-15T14:05:39.000", "createdAt" : "2026-06-15T21:43:09.054", "lastUpdated" : "2026-06-16T06:57:29.006", "ingestTimestamp" : "2026-06-15T21:43:09.054", "mongoId" : "6a304ff3f292fd229ceeb335", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 56000, "salaryAnnualMax" : 65000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c682b74d8ee00a0902803", "title" : "VP of Customer Success", "company" : "Pearl", "industry" : "Customer Success", "salary" : { "min" : 220000.0, "max" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a VP of Customer Success in the US SaaS industry, adjusted for executive seniority and a remote work model." }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-15T09:41:25.386", "fingerprint" : "882ab55def1f0b2ef0ca1374e3cfd482fba223bc0f37e61ed117fabafca6d416", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pearl/bd882a32-709a-438c-8e86-b2fd12b8596d/application", "externalId" : "bd882a32-709a-438c-8e86-b2fd12b8596d", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Customer Success", "Account management", "Revenue expansion", "Client onboarding", "Adoption strategies", "Partnership management", "Cross-functional collaboration", "Client feedback analysis", "Product improvement", "Channel enablement", "International strategy" ], "hardSkillsList" : [ "NRR", "GRR", "ARR", "Time-to-value" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "NRR", "level" : "intermediate" }, { "name" : "GRR", "level" : "intermediate" }, { "name" : "ARR", "level" : "intermediate" }, { "name" : "Time-to-value", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Customer Success Strategy, Team Leadership, Client Adoption, Partnership Management", "majorSkillsList" : [ "Customer Success Strategy", "Team Leadership", "Client Adoption", "Partnership Management" ], "coreResponsibilities" : "Develop CS strategy, Execute CS strategy, Ensure clients realize value, Drive NRR, Drive GRR, Drive expansion ARR, Reduce gross churn, Increase expansion ARR, Design scalable programs, Build customer success team, Mentor customer success team, Inspire customer success team, Oversee onboarding sub-teams, Oversee retention sub-teams, Oversee account management sub-teams, Define KPIs, Define goals, Foster collaboration, Deliver seamless onboarding, Ensure customers achieve ROI, Create adoption strategies, Scale CS function, Serve as escalation point, Ensure timely resolution, Ensure client satisfaction, Partner with Sales, Partner with Marketing, Partner with Product, Align tools, Align data, Align best practices, Collect client feedback, Analyze client feedback, Analyze usage data, Improve retention outcomes, Improve expansion outcomes, Deliver NPS improvement, Deliver retention improvement, Deliver referral rate improvement, Translate client insights, Support channel partners, Support technology partners, Provide partner training, Provide partner enablement, Represent Pearl in partner meetings, Champion customer's voice, Inform roadmap, Inform service delivery, Inform learning, Inform enablement, Develop retention programs, Develop expansion programs, Represent Pearl at events, Own international CS outcomes, Execute regional strategies, Protect international ARR, Grow international ARR", "teamCollaboration" : "Customer Success, Sales, Marketing, Product; SMB and Enterprise CS teams; Product and Engineering; Channel and technology partners", "domainKnowledge" : "Dental AI platform; Dental practices; Dental labs; Dental insurers; SaaS technology; Recurring revenue models", "domainList" : [ "dental-ai-platform", "dental-practices", "dental-labs", "dental-insurers", "saas-technology", "recurring-revenue-models" ], "domainSpecificKnowledge" : [ "Dental AI platform", "Dental practices", "Dental labs", "Dental insurers", "SaaS technology", "Recurring revenue models" ], "toolProficiency" : [ "Learning management systems", "AI driven tools" ], "communicationSkills" : "Stakeholder management", "continuousLearning" : "Professional development opportunities", "innovationCreativity" : "AI innovations", "specialRequirements" : "Willingness to travel", "outcomesObjectives" : "Own customer base; Directly drive NRR; Ensure clients realize value; Deliver exceptional client outcomes; Deliver client retention; Deliver sustained revenue expansion; Achieve measurable reductions in gross churn; Achieve increases in expansion ARR; Achieve measurable ROI quickly; Achieve defined time-to-value targets; Build trusted relationships; Ensure customer satisfaction; Ensure customers realize value proposition; Improve overall customer journey; Own GRR; Own NRR; Own ARR; Own time-to-value; Continuously improve retention; Continuously improve expansion; Deliver NPS improvement; Deliver retention improvement; Deliver referral rate improvement; Drive adoption; Drive retention; Ensure joint success; Inform roadmap; Inform service delivery; Inform learning; Inform enablement; Protect international ARR; Grow international ARR", "qualificationsBasic" : "Proven leadership experience in Customer Success, Demonstrated track record of owning and growing customer base, Track record managing enterprise and SMB accounts, Deep understanding of recurring revenue models, Deep understanding of customer lifecycle metrics, Exceptional leadership skills, Exceptional communication skills, Exceptional stakeholder management skills, Strategic mindset, Hands-on execution ability", "qualificationsPreferred" : "Dental or medical background is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Pearl Pearl is transforming dentistry through artificial intelligence. Our FDA-cleared AI platform powers dental practices, labs, and insurers worldwide — helping clinicians diagnose more accurately, operate more efficiently, and deliver better care. With a $500B global market and over a million dental practices to serve, we're just getting started. As revenue-first leader, the VP of Customer Success will own Pearl’s customer base and directly drive NRR. The leader will ensure clients across all segments realize the full value of our AI innovations, overseeing all customer success initiatives to deliver exceptional client outcomes, strong retention, and sustained revenue expansion. Key Responsibilities Customer Success Strategy - Develop and execute a comprehensive revenue-oriented CS strategy, ensuring all clients realize the full value of Pearl’s products; Own NRR, GRR, and expansion ARR as primary business metrics aligned with Pearl’s growth targets. - Achieve measurable reductions in gross churn and increases in expansion ARR by designing scalable programs using automation, learning management systems, and AI driven tools. Team Leadership and Development - Build, mentor, and inspire a high-performing customer success team, overseeing onboarding, retention, and account management sub-teams with a strong client-first mindset. - Define clear KPIs, goals, and success metrics; foster collaboration across Customer Success, Sales, Marketing, and Product. Client Onboarding and Adoption - Partner with implementation and technical support teams to deliver seamless onboarding, ensuring customers achieve measurable ROI quickly after activation. - Create tailored adoption strategies with defined time-to-value targets for different customer segments. Partnership Management - Scale the Customer Success function through technology, automation, and strategic resourcing; build trusted relationships with KOL and key clients. - Serve as the escalation point for major client issues, ensuring timely resolution and satisfaction. Cross-Functional Collaboration - Partner closely with Sales, Marketing, and Product to ensure customers realize Pearl's value proposition across their full lifecycle. - Align tools, data, and best practices between SMB and Enterprise Customer Success teams, sharing insights to improve the overall customer journey. Feedback and Continuous Improvement - Own GRR, NRR, ARR, and time-to-value by segment as primary success metrics; collect and analyze client feedback and usage data to continuously improve retention and expansion outcomes. - Deliver measurable improvement in NPS, retention, and referral rates through systematic feedback loops- including NPS surveys, focus groups, and post launch reviews; collaborate with Product and Engineering to translate client insights into product improvements that drive adoption and retention. Partner Success & Customer Advocacy - Support channel and technology partners with training, enablement, and resources; represent Pearl in partner meetings to ensure joint success. - Champion the customer's voice across the company, ensuring feedback informs roadmap, service delivery, and ongoing learning and enablement. Marketing, Promotion & International Expansion - Partner with Marketing to develop retention and expansion campaigns; represent Pearl at key industry events, trade shows, and conferences. - Own Pearl's international CS outcomes- executing tailored regional strategies that protect and grow international ARR. What You'll Need to Succeed - Proven leadership experience in Customer Success within SaaS technology, with a demonstrated track record of owning and growing NRR; dental or medical background is a plus, but not a requirement. - Strong track record managing enterprise and SMB accounts with measurable revenue impact and deep understanding of recurring revenue models and customer lifecycle metrics. - Exceptional leadership, communication, and stakeholder management skills with a strategic mindset and hands-on execution ability. - Passion for technology and innovation in dental care; willingness to travel and operate across multiple time zones. What We Offer - Competitive compensation and benefits, flexible uncapped PTO, and professional development opportunities. - Remote-first work environment, with preference for candidates based near Pearl's office hubs in Los Angeles, San Francisco, Salt Lake City, or New York City.", "summaryDescription" : "VP of Customer Success at Pearl. Skills: Customer Success Strategy, Team Leadership, Client Adoption, Partnership Management. Develop CS strategy. Execute CS strategy", "createdAt" : "2026-06-14T09:21:38.650", "lastUpdated" : "2026-06-15T09:41:25.386", "ingestTimestamp" : "2026-06-14T09:21:38.650", "mongoId" : "6a2c682b74d8ee00a0902803", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 220000, "salaryAnnualMax" : 350000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "NRR", "GRR", "ARR", "Time-to-value", "Leadership", "Mentoring", "Customer Success Strategy", "Team Leadership", "Client Adoption", "Partnership Management", "Customer Success", "Account management", "Revenue expansion", "Client onboarding", "Adoption strategies", "Partnership management", "Cross-functional collaboration", "Client feedback analysis", "Product improvement", "Channel enablement", "International strategy", "Dental AI platform", "Dental practices", "Dental labs", "Dental insurers", "SaaS technology", "Recurring revenue models", "Learning management systems", "AI driven tools" ], "skillCount" : 29, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "VP", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c962374d8ee00a098ebf1", "title" : "Head of Customer Success", "company" : "Banyan Software", "industry" : "SaaS", "salary" : { "min" : 120000.0, "max" : 180000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Head of Customer Success in the UK, adjusted for executive seniority and the SaaS industry in Croydon." }, "location" : "Croydon, England, United Kingdom", "locations" : [ "Croydon", "England", "United Kingdom" ], "timestamp" : "2026-06-15T06:44:23.769", "fingerprint" : "10bc793a5196304c1431bc01787ee87bfc629d326cae764254c09b37c0b3f9d8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/banyansoftware/jobs/5142643007", "externalId" : "5142643007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Croydon", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.3713049,-0.1019570" } ], "locationText" : "Croydon, England, United Kingdom", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Process design", "Commercial risk" ], "hardSkillsList" : [ "Customer delivery", "Change management", "Incident management" ], "hardSkills" : [ { "name" : "Customer delivery", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" }, { "name" : "Incident management", "level" : "intermediate" } ], "majorSkills" : "Customer success, Customer delivery, Process design", "majorSkillsList" : [ "Customer success", "Customer delivery", "Process design" ], "coreResponsibilities" : "Own end-to-end customer delivery outcomes, Set standards on key measures, Hold business to account, Lead new customer implementations, Define implementation methodology, Run implementation methodology, Coordinate cross-functional resource, Secure delivery commitments, Track variance, Escalate variance, Design process, Operationalize process, Push back on vague scope, Flag commercial risk, Partner on commercial conversations, Own incident reports, Produce incident reports, Circulate incident reports, Drive corrective action, Challenge internal-convenience-first thinking, Partner on commercial priorities, Partner on strategic direction, Build the function, Recruit PMs, Contract with PMs, Recruit CSMs, Contract with CSMs", "teamCollaboration" : "Cross-functional work; Leadership team; Secure commitments from function; Partner with Account Management; Partner with CCO; Partner with CEO", "projectManagementSkills" : [ "Implementation methodology" ], "domainKnowledge" : "Travel software", "domainList" : [ "travel-software" ], "domainSpecificKnowledge" : [ "Travel software" ], "documentationSkills" : "Incident reports", "continuousLearning" : "Pluralsight; Books", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "2 days in office", "outcomesObjectives" : "On-time delivery; On-scope delivery; Escalation reduction; NPS uplift; Post-project CSAT", "qualificationsBasic" : "Built customer delivery function, Drive outcomes through commitments, Honest with business", "qualificationsPreferred" : "Comfortable driving outcomes through commitments, Comfortable driving outcomes through process design", "workSiteFlexibility" : "Hybrid", "rawDescription" : "Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. About intuitive intuitive is an innovative, dynamic, travel software company based in Croydon, South London. Through inspiring use of new technology and vast industry experience intuitive have redefined how technology can support and drive forward the business of the key sectors in the travel industry; tour operators, OTAs and accommodation wholesalers. intuitive offers its customers a powerful end-to-end reservation platform (through its main product iVector) that delivers key benefits to its target customers enabling them to focus on what they do best. Be it tools to enable tour operators to maximise revenue from its directly contracted product or best in class supplier integrations that enable OTAs and bed banks to sell more products to more people or fast, highly-relevant search results to maximise conversion and simplify booking processes iVector delivers. Role Overview We're looking for a Head of Customer Success to own customer delivery outcomes end-to-end, across new customer implementations, ongoing change requests, incidents, and the cross-functional work that holds it all together. This is a senior leadership role and a newly created role. You'll inherit a footprint and the freedom - and responsibility - to design how it should work. You'll join the leadership team, report to the CEO. We're at a tipping point on customer experience. Customers tell us we're skilled and committed, but the experience is inconsistent, slow, and can require too much chasing. Our NPS measurement makes that explicit, especially at executive level in our largest customer base. You won't have hierarchical authority over Dev, Product, Operations, Engineering or Support. You’ll form part of the leadership team, secure commitments from each function, and have the licence to escalate when those commitments slip.. Where the operating model is missing or weak, you'll design it and put it into operation. Account Management owns the relationship and the commercials with our customers; you own delivery and outcome stability. This role suits someone who has built a customer delivery function before, who's comfortable driving outcomes through commitments and process design rather than org-chart power, who can be honest with the business when it's prioritising internal convenience over customer outcome, and who wants real ownership in a growing software business. Key Responsibilities Customer Delivery Outcomes Own end-to-end customer delivery outcomes for iVector across new and existing customers Set and hold standards on key measures - on-time/on-scope delivery, escalation reduction, NPS uplift, and post-project CSAT Hold the business to account on delivery commitments New Customer Implementations Lead new customer implementations from kick-off through go-live - scope, plan, milestones, steering and external communications Define and run our implementation methodology Coordinate cross-functional resource and secure delivery commitments from each function Existing Customers track and escalate variance Where process is missing or weak, design it with the function and operationalise Scope, Commercials push back on vague briefs; flag commercial risk early before it becomes a retrospective ask Partner with Account Management on customer-facing commercial conversations Own incident reports - produce, circulate, drive corrective action Strategy challenge internal-convenience-first thinking Partner with the CCO on commercial priorities and the CEO on strategic direction Build the function - recruit or contract with PMs and CSMs to increase capacity as demand grows Our Values Candour Follow through Creative agility Positive energy Team player Key Benefits of working at intuitive 25 days annual leave entitlement rising to 27 after two years, plus bank holidays Free access to gym and gym classes on-site Private medical insurance, incl Virtual GP, mental health support, Working Body physio and more Company pension scheme Access to Perkbox - discounts on days out, gyms, restaurants, retail, plus Employee Assistance Programme and freebies Flexible working hours Hybrid office/remote working environment - dependent on business requirements - currently 2 days in the office expected Cafe on-site Selection of fresh fruit available daily, with \"beer o'clock\" once a week Access to any training resources e. g. Pluralsight, books Season ticket loan (interest free, paid over 12 months) Opportunity to buy or sell up to 5 days’ holiday Leave on demand days (up to 3 days a year out of holiday entitlement – must be taken in single days) Recommend a friend (£500 per successful referral, paid after completion of probation) Access to the Cycle to Work scheme Regular social events (NB. With the exception of annual leave, all benefits are non-contractual and subject to change at any time) Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.", "summaryDescription" : "Head of Customer Success at Banyan Software. Skills: Customer success, Customer delivery, Process design. Own end-to-end customer delivery outcomes. Set standards on key measures", "postedDate" : "2026-06-14T09:02:34.934", "createdAt" : "2026-06-14T09:02:34.934", "lastUpdated" : "2026-06-15T06:44:23.769", "ingestTimestamp" : "2026-06-14T09:02:34.934", "mongoId" : "6a2c962374d8ee00a098ebf1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Customer delivery", "Change management", "Incident management", "Customer success", "Process design", "Commercial risk", "Implementation methodology", "Travel software" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "69ec67ea4c40e2acd1caf0ab", "title" : "Front of the House Manager", "company" : "Andolini's Worldwide", "industry" : "Food & Beverage", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Front of the House Manager in Tulsa, United States, adjusted for manager seniority and the food & beverage industry." }, "location" : "Tulsa, OK", "locations" : [ "Tulsa", "OK" ], "timestamp" : "2026-06-16T01:53:35.050", "fingerprint" : "408a534c07e1b2bb5cbfaf8cf7623844bf686c35ed8dbb35e22855b74a3439ec", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://andolini-s-llc.breezy.hr/p/908bc6bafe58-front-of-the-house-manager-andolini-s-worldwide", "externalId" : "908bc6bafe58", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tulsa", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1563122,-95.9927516" } ], "locationText" : "Tulsa, Oklahoma, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage front of house operations, Ensure excellent customer service, Oversee staff performance, Maintain restaurant ambiance, Handle customer inquiries and complaints, Manage inventory for front of house, Implement operational procedures, Train new staff members", "teamCollaboration" : "Kitchen staff; Service team; Management team", "domainKnowledge" : "Pizza business operations; Restaurant management", "domainList" : [ "pizza-business-operations", "restaurant-management" ], "domainSpecificKnowledge" : [ "Pizza business operations", "Restaurant management" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Have you ever looked off into a setting sun wondering how to get into the pizza business? OF COURSE YOU HAVE! Andolini’s is looking for an exciting Front of the House Manager to join our group of restaurants! We are a small, family-owned business that takes great care and pride in our reputation of", "summaryDescription" : "Front of the House Manager at Andolini's Worldwide. Manage front of house operations. Ensure excellent customer service", "createdAt" : "2026-06-14T20:25:51.183", "lastUpdated" : "2026-06-16T01:53:35.050", "ingestTimestamp" : "2026-06-14T20:25:51.183", "mongoId" : "69ec67ea4c40e2acd1caf0ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Pizza business operations", "Restaurant management" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c91ad74d8ee00a0983bd3", "title" : "Global Head of Customer Success", "company" : "Global Relay", "industry" : "SaaS", "salary" : { "min" : 200000.0, "max" : 300000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-16T06:25:59.227", "fingerprint" : "2a5eb52bc8b95cfcfc0df1f03780539314c47469d3619efbd3047c6a86054208", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.globalrelay.com/careers/jobs?gh_jid=5994536004", "externalId" : "5994536004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Customer lifecycle management", "Deal desk operations", "SaaS financial models", "Pricing strategies" ], "hardSkillsList" : [ "Customer retention", "Customer growth", "Customer satisfaction", "Expansion revenue", "Churn reduction", "Upsell opportunities", "Cross-sell opportunities", "Revenue recognition", "Financial modeling" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Customer retention", "level" : "intermediate" }, { "name" : "Customer growth", "level" : "intermediate" }, { "name" : "Customer satisfaction", "level" : "intermediate" }, { "name" : "Expansion revenue", "level" : "intermediate" }, { "name" : "Churn reduction", "level" : "intermediate" }, { "name" : "Upsell opportunities", "level" : "intermediate" }, { "name" : "Cross-sell opportunities", "level" : "intermediate" }, { "name" : "Revenue recognition", "level" : "intermediate" }, { "name" : "Financial modeling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Customer strategy, Team scaling, Customer journey optimization, Customer value realization", "majorSkillsList" : [ "Customer strategy", "Team scaling", "Customer journey optimization", "Customer value realization" ], "coreResponsibilities" : "Develop customer strategy, Execute customer strategy, Oversee customer portfolio, Ensure measurable outcomes, Set objectives for customer satisfaction, Set KPIs for customer satisfaction, Set objectives for retention, Set KPIs for retention, Set objectives for growth, Set KPIs for growth, Build strategies to maximize customer retention, Build strategies to maximize lifetime value, Reduce churn, Identify upsell opportunities, Identify cross-sell opportunities, Lead Executive Briefing Center strategy, Deepen relationships with key customers, Deepen relationships with C-suite stakeholders, Lead global team, Scale global team, Meet growing demand, Mentor reporting leadership team, Empower reporting leadership team, Deliver exceptional service, Achieve strategic objectives, Foster culture of excellence, Foster culture of collaboration, Foster culture of innovation, Focus on career development, Focus on cross-functional alignment, Own customer success KPIs, Collaborate with finance teams, Collaborate with product teams, Collaborate with sales teams, Align customer success initiatives, Partner with commercial teams, Partner with leadership, Ensure alignment of go-to-market plans, Ensure execution of go-to-market plans, Facilitate partnership with Sales, Support renewals, Support account growth", "teamCollaboration" : "Cross-functional alignment; Partner with Sales; Partner with finance; Partner with product; Partner with commercial teams; Partner with leadership", "domainKnowledge" : "Financial services; Regulated industries; SaaS business models; Customer lifecycle management; Subscription revenue dynamics; Enterprise contracts; Revenue recognition; SaaS financial models; Pricing strategies", "domainList" : [ "financial-services", "regulated-industries", "saas-business-models", "customer-lifecycle-management", "subscription-revenue-dynamics", "enterprise-contracts", "revenue-recognition", "saas-financial-models", "pricing-strategies" ], "domainSpecificKnowledge" : [ "Financial services", "Regulated industries", "SaaS business models", "Customer lifecycle management", "Subscription revenue dynamics", "Enterprise contracts", "Revenue recognition", "SaaS financial models", "Pricing strategies" ], "communicationSkills" : "Executive presentations; C-suite engagement", "innovationCreativity" : "Groundbreaking innovation; New challenges", "specialRequirements" : "Frequent travel", "outcomesObjectives" : "Drive enterprise success; Maximize customer retention; Maximize lifetime value; Reduce churn; Achieve strategic objectives; Support renewals; Support account growth", "qualificationsBasic" : "15+ years senior leadership experience, Proven success leading customer success teams, Deep understanding SaaS business models, Expertise implementing global service models, Excellent leadership skills, Excellent communication skills, Excellent interpersonal skills, Financial Acumen, Experience negotiating enterprise contracts, Experience designing enterprise contracts, Experience with revenue recognition, Experience aligning CS metrics with financial outcomes, Demonstrated SaaS success in financial services, Demonstrated SaaS success in regulated industries", "qualificationsPreferred" : "SaaS or technology sectors experience, Scaling teams and strategies across multiple regions, Subscription revenue dynamics knowledge, Financial services industry experience, Other regulated industries experience, Healthcare industry experience", "remoteFriendly" : true, "rawDescription" : "Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As Global Head of Customer Success, you will lead this mission-critical function as the voice of the customer at the executive level. Global Relay’s product portfolio and customer base have grown exponentially, which requires our service model to evolve. This role will drive strategic direction for 20,000+ customers (multi-9 figure portfolio), with emphasis on driving enterprise success through retention, growth, and satisfaction. Reporting to the Global Head of Sales, you will lead a global team to optimize the customer journey and build long-term customer value. This is a unique opportunity to build and scale a world-class team and shape the future of Customer Success in the financial services sector and beyond. Your responsibilities: Strategic Leadership & Vision Develop and execute a comprehensive customer strategy for Customer Success to oversee a multi-9 figure customer portfolio, ensuring measurable outcomes through proactive engagement, world-class service, and product adoption Set clear objectives and KPIs for customer satisfaction, retention, and growth, such as NPS and expansion revenue Build strategies to maximize customer retention and lifetime value, reducing churn and identifying upsell/cross-sell opportunities Lead our Executive Briefing Center (EBC) strategy, a flagship approach to deepen relationships with key customers and C-suite stakeholders Team Building & Scaling Lead and scale a high-performing global team of over 60 professionals (including regional leaders, individual contributors and operations analysts) to meet growing demand Mentor and empower reporting leadership team to deliver exceptional service and achieve strategic objectives Foster a culture of excellence, collaboration, and innovation, with a focus on career development and cross-functional alignment Operational Accountability & Collaboration Own customer success KPIs: retention, expansion revenue, NPS, and customer health Collaborate with finance, product, and sales teams to align customer success initiatives with broader business outcomes Partner with commercial teams and respective leadership including Sales, marketing (CMO), product (CPO), Legal (CLO), etc.) to ensure alignment and execution of go-to-market plans Facilitate and foster partnership with Sales to support renewals and account growth initiatives About you: 15+ years of experience in senior leadership roles, ideally within SaaS or technology sectors Proven success leading customer success teams in a SaaS environment, with a track record of scaling teams and strategies across multiple regions Deep understanding of SaaS business models, customer lifecycle management, and subscription revenue dynamics Expertise in implementing global service models that satisfy customer demands across geographies, verticals and personas Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams and work with the C Suite Financial Acumen: Strong understanding of complex deal structures, deal desk operations, SaaS financial models, and pricing strategies Experience in negotiating and designing enterprise contracts, revenue recognition, and aligning customer success metrics with financial outcomes Demonstrated SaaS success in the financial services industry (banking, fintech, insurance, etc.), and other regulated industries e.g., Healthcare is an attribute Frequent travel across North America and Europe is required Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range $200,000—$300,000 USD What you can expect: At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit www.globalrelay.com.", "summaryDescription" : "Global Head of Customer Success at Global Relay. Skills: Customer strategy, Team scaling, Customer journey optimization, Customer value realization. Develop customer strategy. Execute customer strategy", "postedDate" : "2026-06-14T19:11:54.508", "createdAt" : "2026-06-14T19:11:54.508", "lastUpdated" : "2026-06-16T06:25:59.227", "ingestTimestamp" : "2026-06-14T19:11:54.508", "mongoId" : "6a2c91ad74d8ee00a0983bd3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 300000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Customer retention", "Customer growth", "Customer satisfaction", "Expansion revenue", "Churn reduction", "Upsell opportunities", "Cross-sell opportunities", "Revenue recognition", "Financial modeling", "Leadership", "Mentoring", "Customer strategy", "Team scaling", "Customer journey optimization", "Customer value realization", "Customer lifecycle management", "Deal desk operations", "SaaS financial models", "Pricing strategies", "Financial services", "Regulated industries", "SaaS business models", "Subscription revenue dynamics", "Enterprise contracts" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "deep commitment to the college mission of fostering student success achievement jobs", "metadata" : { "title" : "deep commitment to the college mission of fostering student success achievement" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 21157, "totalPages" : 424, "hasNext" : true, "hasPrevious" : false } }

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