Tidewater Tech
Education
StudentSuccessCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Student Success Coordinator at Tidewater Tech. Skills: Student retention, Certification attainment, Student advocacy. Manage active caseload of students. Meet defined performance metrics”
What You'll Achieve.
Student retention; Student persistence; Certification readiness; Certification attainment; Graduation progression; Program completion
Industry & Context.
Problem-solving
Work outside regular business hours, Local travel, Overnight travel
What They're Looking For.
Must Have
High School Diploma or GED required, 1 year of related experience
Nice to Have
Associate or bachelor's degree preferred, 1 year experience in proprietary educational setting preferred
What You'll Do.
Manage active caseload of students
Meet defined performance metrics
Serve as consistent point of contact
Advocate for assigned students
Engage students to identify barriers
Address academic and other barriers
Drive retention and certification outcomes
Support accommodation requests
Escalate appropriately
Document student interactions
Document student outcomes
Participate in cohort tracking
Participate in G&E chart confirmation
Participate in required audits
Report on student success metrics
Support student success events
Participate in student success events
Facilitate student success events
Collaborate with other departments
Perform additional tasks
Complete onboarding training
Complete ongoing training
How You'll Work.
Team & Collaboration
Unified members of Student Success team; Collaborating with other departments
Communication Scope
Written communication; Verbal communication
Full Job Description
Training Tomorrow's Technicians to Become Skilled, Employable and Essential. About Us – Big Changes, Better Benefits – Join us! At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we’re dedicated to shaping the next generation of skilled professionals. Location: (Main Campus): 4535 E Princess Anne Rd, Norfolk, VA 23502 Schedule: Monday- Thursday: 9-6 or 10-7( One evening per week) Friday: 8:00am - 4:30pm Compensation: Up to $30/hr Are you passionate about helping students persist so they can achieve milestones and reach their goals? Are you seeking an opportunity to have a meaningful impact every day? If so, we would love to hear from you! About the Role Student Success Coordinators are deeply student-centered, data-informed, and outcomes-driven. While this role has a primary functional focus on retention and certification, all coordinators operate as unified members of the Student Success team and share ownership of overall student outcomes. As a Student Succes Coordinator, you will develop strong relationships with and support students from onboarding through graduation, building strong, consistent relationships with students, proactively addressing barriers to success, and driving outcomes related to retention, certification, and program completion. Key Responsibilities Performance & Accountability Manage an active caseload of students and meet defined performance metrics, which may include retention and persistence, certification readiness and attainment, and graduation pr
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