{ "count" : 45388, "data" : [ { "id" : "6a2c769474d8ee00a093a586", "title" : "Customer Technical Solution Engineer", "company" : "Kontakt.io", "industry" : "Support", "salary" : { "min" : 180000.0, "max" : 275000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Customer Technical Solution Engineer in Healthcare in Kraków, Poland, adjusted for seniority and industry." }, "location" : "Kraków", "locations" : [ "Kraków" ], "timestamp" : "2026-06-16T02:43:45.498", "fingerprint" : "058f4dbd0dd9eb74f5cff825541ae58375562365363064c9814079250f2c3713", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/kontakt/3de3bd56-b556-43a1-ad50-666568adffd3/application", "externalId" : "3de3bd56-b556-43a1-ad50-666568adffd3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kraków", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "50.0469432,19.9971534" } ], "locationText" : "Kraków, Poland", "employmentType" : "FULL_TIME", "technicalSkills" : "BLE, IoT, RTLS, Python, AI tools", "professionalSkills" : [ "Network troubleshooting", "Configuration troubleshooting", "Deployment support", "Technical ownership", "Customer support", "Knowledge management", "Engineering collaboration" ], "hardSkillsList" : [ "Network configuration", "Wireless infrastructure configuration", "Troubleshooting" ], "hardSkills" : [ { "name" : "Network configuration", "level" : "intermediate" }, { "name" : "Wireless infrastructure configuration", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Customer technical ownership, Network troubleshooting, Deployment support", "majorSkillsList" : [ "Customer technical ownership", "Network troubleshooting", "Deployment support" ], "coreResponsibilities" : "Own inbound tickets, Respond fast, Meet SLAs, Keep customers informed, Triage L1/L2/L3 issues, Resolve platform issues, Resolve device issues, Resolve network integration issues, Work with hospital IT teams, Resolve infrastructure issues, Provide remote support, Troubleshoot configuration issues, Troubleshoot network problems, Troubleshoot device behavior, Write clear escalations, Feed insights back to product, Feed insights back to engineering, Maintain knowledge base articles, Create runbooks, Use AI tools actively, Participate in on-call rotation, Travel to EU customer sites", "teamCollaboration" : "Professional Services team; Hospital IT teams; Product and engineering", "domainKnowledge" : "Enterprise network infrastructure; BLE systems; IoT systems; EHR integration; Clinical workflows; Real-time location data; Healthcare environments; Hospital IT environments", "domainList" : [ "enterprise-network-infrastructure", "ble-systems", "iot-systems", "ehr-integration", "clinical-workflows", "real-time-location-data", "healthcare-environments", "hospital-it-environments" ], "domainSpecificKnowledge" : [ "Enterprise network infrastructure", "BLE systems", "IoT systems", "EHR integration", "Clinical workflows", "Real-time location data", "Healthcare environments", "Hospital IT environments" ], "toolProficiency" : [ "Zendesk", "Grafana", "Kibana", "Okta", "Azure AD", "Postman", "Claude", "Copilot", "ChatGPT" ], "communicationSkills" : "Peer-level conversation; Communicate with confidence", "documentationSkills" : "Document better; Runbooks; Articles; Escalation templates", "problemSolvingSkills" : "Diagnose failures; Troubleshoot configuration issues; Troubleshoot network problems; Troubleshoot device behavior; Root cause analysis", "specialRequirements" : "On-call rotation, Occasional travel to EU", "qualificationsBasic" : "5+ years customer-facing technical role, Hands-on enterprise networking knowledge, Diagnose network-layer issues, Lead technical conversations, Zendesk or equivalent ticketing experience, Basic scripting, Read logs and dashboards, Active user of AI tools, Participate in 24/7 on-call rotation, Open to occasional travel within Europe", "qualificationsPreferred" : "Experience with BLE, RTLS, or IoT deployments, Familiarity with SSO/IdP, Familiarity with REST APIs, Familiarity with Postman, Familiarity with webhook troubleshooting, Exposure to monitoring tools, HIPAA awareness", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Kontakt.io http://Kontakt.io Kontakt.io http://Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline. Trusted by leading U.S. health systems including HCA, Sutter Health, AdventHealth, Trinity Health, and the U.S. Department of Veterans Affairs — and backed by Goldman Sachs — we are scaling rapidly toward the next phase of durable, disciplined hypergrowth. We're looking for a Customer Technical Solution Engineer who is comfortable in that environment. Someone who has worked hands-on with enterprise network infrastructure, understands how BLE and IoT systems behave on top of it, and knows how to guide a hospital IT team through a configuration issue over a call — or travel on-site when needed. You'll own customer issues end-to-end, support live deployments in the field, and be the technical backbone of our Professional Services team when they're on-site. This is not an internal IT helpdesk role. Our customers are enterprise B2B — hospital CIOs, biomedical engineers, network administrators — and they expect a peer-level conversation. What you will be working on Customer technical ownership Be the go-to technical contact for your assigned customers. Understand their environments, anticipate issues, and communicate with confidence at both the IT admin and stakeholder level. Network & infrastructure troubleshooting Diagnose failures rooted in network configuration — VLANs, DHCP, DNS, firewall rules, wireless infrastructure, IoT gateway behavior. Work directly with hospital IT teams to resolve issues in their environments. Deployment & field support When our Professional Services team is on-site deploying at a customer location, you're their remote technical backbone — troubleshooting configuration issues, network problems, and device behavior in real time so installations stay on track and go-lives happen on time. Occasionally, you'll be on-site yourself. Knowledge & continuous improvement Turn solved problems into reusable knowledge — runbooks, articles, escalation templates. Use AI tools to work faster, document better, and spot patterns before they become recurring issues. Engineering collaboration Escalate with precision — crisp repro steps, network diagrams, log captures. Drive issues to verified closure and feed environment insights back to product and engineering. Day to Day Responsibilities - Own inbound tickets via Zendesk, email, and phone — respond fast, meet SLAs, keep customers informed throughout - Triage and resolve L1/L2/L3 issues across the Kontakt.io http://Kontakt.io platform, BLE/RTLS devices, and enterprise network integrations - Work directly with hospital IT and network teams to resolve infrastructure-level issues affecting deployments - Provide real-time remote support to Professional Services during on-site customer deployments - Write clear escalations with logs, network context, and repro steps; track to verified closure - Maintain knowledge base articles and runbooks that reduce repeat tickets - Use AI tools actively to accelerate troubleshooting, drafting, and documentation - Participate in a 24/7 on-call rotation for priority incidents - Travel occasionally to EU customer sites for deployments, go-lives, and on-site troubleshooting What We Are Looking For - 5+ years in a customer-facing technical role — Solutions Engineer, Technical Account Engineer, Field Engineer, or similar — supporting enterprise B2B customers (not internal IT) - Solid hands-on knowledge of enterprise networking: VLANs, DHCP, DNS, firewall rules, wireless infrastructure (Cisco, Aruba, or equivalent) - configuration, troubleshooting - Comfortable diagnosing network-layer issues affecting IoT or hardware devices in production environments - Proven ability to lead technical conversations with hospital network admins, IT directors, and non-technical stakeholders - Hands-on with Zendesk or equivalent ticketing systems; experienced with SLA ownership - Basic scripting (Python/Bash) and ability to read logs and dashboards - Active user of AI tools in daily work (Claude, Copilot, ChatGPT, or equivalent) - Open to participating in a 24/7 on-call rotation - Open to occasional travel within Europe for customer deployments and on-site support - Strong written and verbal English Nice To Have - Experience with BLE, RTLS, or IoT device deployments in enterprise or healthcare environments - Familiarity with SSO/IdP (Okta, Azure AD), REST APIs, Postman, or webhook troubleshooting - Exposure to monitoring tools such as Grafana or Kibana - HIPAA awareness in software/data contexts We offer - Rotating weekly shifts — 09:00–17:00 one week, 14:00–22:00 the next - 24/7 on-call rotation shared across the team - Hybrid — Kraków office, 3 days/week onsite - Occasional travel to EU customer sites — hands-on work with real hospital deployments - Competitive salary + ESOP - Real-time IoT and AI platform used in leading US hospital networks - Private medical care and cafeteria benefits - Flat structure, no-ego culture, direct access to engineering and product", "summaryDescription" : "Customer Technical Solution Engineer at Kontakt.io. 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To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in South Korea to support enterprise customers and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in South Korea, collaborating with product teams, partners, and global sales to drive adoption, market fit, and brand growth. Responsibilities Design solutions across all product areas Deliver demos and technical sessions Build proposals and architectures Enable partners and distributors Drive brand presence Provide market insights Desired Experience Solution Architecture Enterprise Networking (SD-WAN, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP, PBX systems) Storage (NAS, SAN) General Korean and English 3+ years in pre-sales, solution engineering, or system integration Certifications preferred Strong reliance on AI tools, LLMs, and automation to scale productivity Benefits Remote or hybrid flexibility Travel opportunities Competitive compensation", "summaryDescription" : "Sales Solution Engineer – South Korea at Ubiquiti Inc.. Skills: Solution Architecture, Enterprise Networking, ProAV, Physical Security. Design solutions. 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TGH Main Campus (TGHMAIN)
1 Tampa General Circle

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Perform receptionist activities", "createdAt" : "2026-06-14T20:49:57.016", "lastUpdated" : "2026-06-16T06:06:37.159", "ingestTimestamp" : "2026-06-14T20:49:57.016", "mongoId" : "6a10b60d58b93c861e1fab8c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical terminology" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3074faf292fd229c00b04c", "title" : "Technical Solution Analyst (TSA)", "company" : "GridUnity", "industry" : "Customer Experience (CX)", "salary" : { "min" : 95000.0, "max" : 130000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T09:05:12.617", "fingerprint" : "cc3fdd1bcf7247b865833363ed0e0e69da6e3fa0864b19f5d20f4003951364ef", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/gridunity/dc86fd14-ae23-4d0f-826b-80188eed16f7/application", "externalId" : "dc86fd14-ae23-4d0f-826b-80188eed16f7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "WHO WE ARE GridUnity is the industry leader in interconnection life cycle management, delivering cutting-edge software solutions that eliminate bottlenecks in the interconnection process and accelerate the transition to a more affordable, sustainable, and resilient energy future. Our Mission We unite all grid interconnection stakeholders on a single platform that converts centralized data into actionable intelligence and accelerates the transition to a reliable, sustainable, and cost-efficient electric grid. GridUnity is a trusted partner to leading utilities, grid operators, and policymakers. Our technology solutions tackle the interconnection queue backlog by significantly reducing processing times. Whether cutting transmission interconnection timelines from years to months or enabling distribution applications to be processed within a day, we help accelerate energy projects at every scale. Our Vision Energizing the planet with a faster, smarter, and more sustainable grid. WHAT YOU’LL DO As a Technical Solutions Analyst, you will work directly with utilities and energy innovators to modernize the grid. This customer-facing role connects business needs to the product roadmap and engineering delivery. You will lead discovery, design solutions, support integrations, and guide customers through implementation so they reach value quickly. This position will report to the VP, Customer Experience. PRIMARY RESPONSIBILITIES DISCOVERY & REQUIREMENTS - Understand each customer’s workflows, KPIs, and constraints. - Translate business needs into clear, testable requirements. - Distinguish between regulatory requirements, customer must-haves, and nice-to-haves. - Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations. VALUE TRANSLATION - Explain the value of solutions in terms of data quality, regulatory compliance, and operational efficiency. INTEGRATIONS & CONFIGURATION - Define how GridUnity and customer systems exchange data. - Map fields, identify transformations, and validate data. - Guide configuration of GridUnity products and ensure customer IT environments are ready. IMPLEMENTATION SUPPORT - Partner with Project Managers and the CX team to plan and run User Acceptance Testing. - Track issues, support defect triage, and manage readiness checklists. - Coordinate cutover activities with customers and internal teams. DOCUMENTATION - Work with BAs to document requirements and compare them to market best practices and product capabilities. - Create clear source-to-target data mappings, confirm data ownership and quality rules, and review historical data to reduce risk. - Identify future integration opportunities. COMMERCIAL SUPPORT - Contribute to Statements of Work and scoping workshops. - Act as the technical liaison during sales and early project phases. CUSTOMER ENABLEMENT - Support or deliver product demos and training. Ensure clean handoffs to customer administrators and support teams. WHAT YOU’LL BRING - Foundational understanding of the U.S. transmission interconnection ecosystem. - 3–6+ years in a customer-facing solutions role (Solutions/Business Analyst, Solutions Engineer, Implementation Consultant). - Strong skills in requirements gathering, process modeling (BPMN/UML or similar), gap analysis, and acceptance criteria. - Experience with systems integration concepts: REST APIs, JSON/CSV, authentication, data mapping, and basic ETL. - Ability to read payloads, propose data mappings, and identify edge cases. - Proficiency in SQL for data validation and test queries. - Strong written and verbal communication; able to explain technical issues to non-technical stakeholders and business context to engineers. - Experience supporting project execution: issue tracking, risk management, test planning, and tools like Jira/Confluence. - Flexible and proactive mindset suited to a scaling B2B SaaS environment. - Strong sense of ownership and organized documentation habits. - Familiarity with implementation methodologies (Scrum, SAFe, Waterfall, etc.). WHAT WILL SET YOU APART - Experience in a startup, scaling SaaS company, or similarly dynamic environment. - GIS, data pipelines, or iPaaS tools. - Security and compliance awareness (PII, audit trails, RBAC; CII familiarity is a plus). - Comfort with visualization/prototyping tools like Figma, Lucid, or Draw.io http://Draw.io. - Light scripting (Python) for data checks or quick transformations. - Experience with BI tools such as Tableau. ADDITIONAL REQUIREMENT - Travel: ~10–20 percent for onsite discovery, testing, or launches. COLLABORATION ACROSS GRIDUNITY - Customers & Partners: Lead discovery, integration planning, and UAT; serve as a steady technical point of contact through go-live. - Customer Experience: Work with PMs and BAs to align customer requirements with the product roadmap and project plan. - Product Management: Provide requirement gaps, market insights, and customer needs. - Engineering: Deliver clear requirements, edge cases, and data contracts; validate builds against acceptance criteria. - Go-to-Market: Support SOWs, estimates, demos, and knowledge transfer to Customer Success and Support. SUCCESS CRITERIA - Clear linkage from requirements → shipped capability → measurable customer outcomes. - On-time integrations with clean data contracts and minimal post-launch defects. - High customer satisfaction (post-UAT/NPS) and strong internal partner feedback. - Reusable documentation, mappings, and playbooks that shorten future implementations. GROWTH PATH This role can grow into Implementation Architect or Sales Engineer, depending on interests and strengths. OUR CULTURE We are a lean, fast-moving team that values bold thinking, reliability, and continuous learning. We operate with radical transparency, embrace scrappiness, and build solutions that anticipate customer needs. We also believe work should be fun and fulfilling — what we call “funfillment.” The right candidate is energized by working in a scaling, mission-driven company where they can shape processes, wear multiple hats, and grow alongside the business. BENEFITS/PERKS - Competitive compensation packages that recognize your expertise and contributions - Remote-first culture that provides flexibility and balance - Professional development opportunities, including training, mentorship, and career pathing - Comprehensive health, dental, and vision insurance starting day one - Short- and long-term disability and basic life insurance at no cost to you - 401(k) plan with a 4% match to help secure your future - Flexible PTO and a supportive work culture that values balance - Mission-driven work with the opportunity to make a significant impact in the energy sector ELIGIBILITY REQUIREMENT This position may involve access to data and systems subject to U.S. critical infrastructure protection regulations. Accordingly, this role is restricted to individuals who qualify as “U.S. persons,” defined by federal law as U.S. citizens, lawful permanent residents (green card holders), asylees, or refugees. OUR COMMITMENT TO APPLICANTS GridUnity is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, arrest and conviction record, or any other characteristic protected under applicable law. We are committed to creating an inclusive workplace where every team member feels valued, supported, and able to bring their authentic self to work. If you need a reasonable accommodation during the application or interview process, please email careers@gridunity.com. For your security, all official communication from GridUnity will only come from email addresses ending in @gridunity.com http://gridunity.com.", "summaryDescription" : "Technical Solution Analyst (TSA) at GridUnity", "createdAt" : "2026-06-16T00:28:33.006", "lastUpdated" : "2026-06-16T09:05:12.617", "ingestTimestamp" : "2026-06-16T00:28:33.006", "mongoId" : "6a3074faf292fd229c00b04c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 130000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c967674d8ee00a098fa2c", "title" : "Technical Solution Manager", "company" : "Counterpart Health", "industry" : "Healthcare", "salary" : { "min" : 134000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - USA", "locations" : [ "Remote - USA" ], "timestamp" : "2026-06-15T10:01:22.519", "fingerprint" : "b095fbb6cd93987080f7c13737c4dcaafd55f4461de66b43d1f0ec8979d113b2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/counterparthealth/jobs/7977744", "externalId" : "7977744", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 8, "experienceLevel" : "Senior", "technicalSkills" : "Data integrations, EHR connectivity, Platform configuration", "professionalSkills" : [ "Solutions engineering", "Technical account management", "Customer delivery", "Technical implementation", "Product translation" ], "hardSkillsList" : [ "Data integration", "EHR implementation" ], "hardSkills" : [ { "name" : "Data integration", "level" : "intermediate" }, { "name" : "EHR implementation", "level" : "intermediate" } ], "majorSkills" : "Technical onboarding, Customer technical partner, Scalable onboarding", "majorSkillsList" : [ "Technical onboarding", "Customer technical partner", "Scalable onboarding" ], "coreResponsibilities" : "Lead technical onboarding, Serve as technical account manager, Resolve technical issues, Represent customer needs, Influence how we build, Define onboarding playbooks, Refine technical documentation, Coordinate across stakeholders", "teamCollaboration" : "Cross-functionally with Engineering; Cross-functionally with Product; Cross-functionally with Data; Cross-functionally with Customer Success; Cross-functionally with Customer Integrations", "projectManagementSkills" : [ "Onboarding playbooks" ], "domainKnowledge" : "Healthcare settings; Chronic conditions", "domainList" : [ "healthcare-settings", "chronic-conditions" ], "domainSpecificKnowledge" : [ "Healthcare settings", "Chronic conditions" ], "communicationSkills" : "Translate customer needs; Translate capabilities", "documentationSkills" : "Technical documentation", "continuousLearning" : "Learning programs; Mentorship; Professional development funding; Performance feedback; Regular reviews", "problemSolvingSkills" : "Resolve technical issues", "outcomesObjectives" : "Meet or exceed adoption targets; Technical issues caught and resolved; New customer onboardings launch on schedule; Data flowing accurately; Integrations stable from day one; Identified and codified improvements; Reduce time-to-launch; Input shapes how we build; Input shapes how we prioritize", "qualificationsBasic" : "5–8 years of experience, Led data integrations, Led EHR implementations, Comfortable in customer-facing meetings, Comfortable in technical architecture discussions, Translate between stakeholders, Take ownership end-to-end, Thrive in ambiguity", "qualificationsPreferred" : "Understanding of HL7, Understanding of FHIR, Understanding of C-CDA, Understanding of similar standards", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. As a Technical Solution Manager, you sit at the intersection of customer delivery, technical implementation, and product. You own the technical onboarding experience for new customers — data integrations, EHR connectivity, and platform configuration — and serve as the ongoing technical partner for our enterprise accounts. You work cross-functionally with Engineering, Product, Data, and Customer Success to translate customer needs into working systems, and translate Counterpart's capabilities back to customers in ways that build trust and accelerate adoption. As a Technical Solution Manager, you will: Lead end-to-end technical onboarding for new customers, including data integrations, EHR configurations, and platform setup, ensuring launches are on time and technically sound Serve as the primary technical account manager for a portfolio of enterprise customers post-launch, proactively surfacing and resolving technical issues before they impact care delivery Partner cross-functionally with Engineering, Product, Data, and Customer Integrations teams to represent customer needs and influence how we build and deliver Define and refine scalable onboarding playbooks and technical documentation that improve delivery consistency as the customer base grows Navigate complex, multi-stakeholder relationships — coordinating across clinical, IT, and operational contacts at customer organizations and across internal teams Success in this role looks like: Your enterprise customers consistently meet or exceed adoption targets, and technical issues are caught and resolved before they escalate New customer onboardings launch on schedule with data flowing accurately and integrations stable from day one You've identified and codified improvements to the onboarding process that meaningfully reduce time-to-launch for future customers Internal teams view you as the authoritative voice on the customer's technical environment — your input shapes how we build and prioritize Customer stakeholders describe you as a trusted technical partner who makes complex implementation work feel manageable You should get in touch if: You have 5–8 years of experience in technical implementation, solutions engineering, technical account management, or a closely related field You've led data integrations or EHR implementations in healthcare settings — strong understanding of HL7, FHIR, C-CDA, or similar standards You're equally comfortable in a customer-facing meeting and a technical architecture discussion, and can translate fluently between clinical, operational, and engineering stakeholders You take ownership end-to-end — you don't wait for someone else to spot the risk, write the escalation path, or build the playbook You thrive in ambiguity and build structure where none exists Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $134,000—$175,000 USD", "summaryDescription" : "Technical Solution Manager at Counterpart Health. Skills: Technical onboarding, Customer technical partner, Scalable onboarding. Lead technical onboarding. Serve as technical account manager", "postedDate" : "2026-06-14T04:57:10.972", "createdAt" : "2026-06-14T04:57:10.972", "lastUpdated" : "2026-06-15T10:01:22.519", "ingestTimestamp" : "2026-06-14T04:57:10.972", "mongoId" : "6a2c967674d8ee00a098fa2c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 134000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data integration", "EHR implementation", "Technical onboarding", "Customer technical partner", "Scalable onboarding", "Solutions engineering", "Technical account management", "Customer delivery", "Technical implementation", "Product translation", "Onboarding playbooks", "Healthcare settings", "Chronic conditions" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c68e174d8ee00a09051b2", "title" : "Solution Engineer, Japanese Market (US-based)", "company" : "Applied Intuition", "industry" : "Commercial", "salary" : { "min" : 110000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Sunnyvale", "locations" : [ "Sunnyvale" ], "timestamp" : "2026-06-15T07:10:34.006", "fingerprint" : "c6a71e15d64ec1d75ae78838cff8ac58f65600be862741af7496f5fc4622a06d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/applied/e1cb83ac-7326-410a-9f3f-be33ed575fbf/application", "externalId" : "e1cb83ac-7326-410a-9f3f-be33ed575fbf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sunnyvale", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3688301,-122.0363490" } ], "locationText" : "Sunnyvale, California, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Software, Vehicle OS, Self Driving System", "professionalSkills" : [ "Technical bridge", "Customer solutions", "Technical discussions", "Proof-of-concept projects" ], "hardSkillsList" : [ "Translating requirements", "Track project milestones", "Organize technical meetings" ], "softSkillsList" : [ "Execution focused mindset", "Communication skills", "Solving customer problems" ], "hardSkills" : [ { "name" : "Translating requirements", "level" : "intermediate" }, { "name" : "Track project milestones", "level" : "intermediate" }, { "name" : "Organize technical meetings", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Execution focused mindset" }, { "name" : "Communication skills" }, { "name" : "Solving customer problems" } ], "majorSkills" : "Physical AI, Vehicle Intelligence, SDV initiatives, AD/ADAS initiatives", "majorSkillsList" : [ "Physical AI", "Vehicle Intelligence", "SDV initiatives", "AD/ADAS initiatives" ], "coreResponsibilities" : "Engage with potential customers, Act as technical bridge, Support Vehicle OS engagements, Support Self Driving System engagements, Translate customer requirements, Lead technical discussions, Lead demos, Lead proof-of-concept projects, Track project milestones, Organize technical meetings, Ensure high-impact engagements move forward", "teamCollaboration" : "Applied Intuition engineering teams; Vehicle and autonomy software developers; Tools developers", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Physical AI; Moving machine intelligence; Software Defined Vehicle; End-to-end AD/ADAS", "domainList" : [ "physical-ai", "moving-machine-intelligence", "software-defined-vehicle", "end-to-end-ad-adas" ], "domainSpecificKnowledge" : [ "Physical AI", "Moving machine intelligence", "Software Defined Vehicle", "End-to-end AD/ADAS" ], "communicationSkills" : "Customer problem solving", "problemSolvingSkills" : "Solving customer problems", "outcomesObjectives" : "Advance customers' SDV initiatives; Advance Full End-to-end AD/ADAS initiatives; Providing maximum impact", "qualificationsBasic" : "2+ years industry experience, Bachelor's degree in computer science, Bachelor's degree in mechanical engineering, Bachelor's degree in software engineering, Experience working with customers, Project management experience", "qualificationsPreferred" : "Professional fluency in Japanese, Prior work in vehicle development, Prior work in E/E architecture, Prior work in embedded software, Familiar with vehicle development process, In-depth knowledge of functional safety", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT APPLIED INTUITION Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company’s solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co http://applied.co. We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. ABOUT THE ROLE We are looking for bright engineers interested in helping our customers solve complex technical issues related to Applied’s Vehicle Intelligence products. Our Solution Engineers have a unique mix of software expertise, domain knowledge, and execution driven mindset. Using these skills, our engineers work closely with vehicle and autonomy software and tools developers to ensure that Applied’s platform solutions are providing maximum impact to advance customers' SDV (Software Defined Vehicle) and Full End-to-end AD/ADAS initiatives. This is an important role for the company bringing together our product and engineering expertise with our customer-centric culture. AT APPLIED INTUITION, YOU WILL: - Engage with potential customers identified predominantly from our Japan-based Account Managers and act as the technical bridge between them and Applied Intuition engineering teams - Support Vehicle OS and Self Driving System engagements with major OEMs through translating customer requirements into technical solutions - Lead technical discussions, demos, and proof-of-concept projects with customers during early deployments - Track project milestones, organize technical meetings, and help ensure high-impact customer engagements move forward WE'RE LOOKING FOR SOMEONE WHO HAS: - 2+ years of industry experience working with automotive OEMs or suppliers - An acute attention to detail and an execution focused mindset - Strong communication skills and focus on solving customer problems - Experience working with customers and wants to grow their technical and engineering skills - Experience in interacting with end-customers as an application engineer or a developer - Project management experience in complex projects - A Bachelor's degree in computer science, mechanical engineering, software engineering or equivalent NICE TO HAVE: - Professional fluency in Japanese (written and spoken) to support customers and partners in the Japan market - Prior work in vehicle development, E/E architecture, embedded software domains - Familiar with the vehicle development process and possess in-depth knowledge and practical experience of functional safety required in vehicle development Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.", "summaryDescription" : "Solution Engineer, Japanese Market (US-based) at Applied Intuition. Skills: Physical AI, Vehicle Intelligence, SDV initiatives, AD/ADAS initiatives. Engage with potential customers. Act as technical bridge", "createdAt" : "2026-06-13T21:20:56.618", "lastUpdated" : "2026-06-15T07:10:34.006", "ingestTimestamp" : "2026-06-13T21:20:56.618", "mongoId" : "6a2c68e174d8ee00a09051b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Translating requirements", "Track project milestones", "Organize technical meetings", "Execution focused mindset", "Communication skills", "Solving customer problems", "Physical AI", "Vehicle Intelligence", "SDV initiatives", "AD/ADAS initiatives", "Technical bridge", "Customer solutions", "Technical discussions", "Proof-of-concept projects", "Project management", "Moving machine intelligence", "Software Defined Vehicle", "End-to-end AD/ADAS" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a221eed74d8ee00a0d7e750", "title" : "Customer Solution Center Rep 3 - Technical Japanese/Korea Language", "company" : "Customer Solution Center Rep 3", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Customer Solution Center Rep 3 in Dalian, China, with adjustments for the technology industry and Japanese/Korean language skills." }, "location" : "Dalian, Liaoning, China", "locations" : [ "Dalian, Liaoning, China" ], "timestamp" : "2026-06-05T12:27:08.788", "fingerprint" : "27e4480b52985f997ed8d03360326b0145c193eb0031c275068a16db99e0284d", "source" : "workday", "language" : "en", "applyUrl" : "https://hp.wd5.myworkdayjobs.com/ExternalCareerSite/job/Dalian-Liaoning-China/Customer-Solution-Center-Rep-3---Technical-Japanese-Korea-Language_UNI3170-2", "externalId" : "UNI3170", "locationPoint" : "38.91222,121.60222", "structuredLocations" : [ { "city" : "Dalian", "state" : "Liaoning", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.7402780,122.2558330" } ], "locationText" : "Dalian, Liaoning, China", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Customer Solution Center Rep 3 - Technical Japanese/Korea Language **Description -** FY26 hiring demand intended for global university hiring **Job -** Services **Schedule -** Full time **Shift -** No shift premium (China) **Travel -** **Relocation -** **Equal Opportunity Employer (EEO) \\- ** HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. 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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. 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"workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "AI, Cloud infrastructure, GPU cloud", "professionalSkills" : [ "Commercial strategy", "Go-to-market strategies", "Customer engagement", "Data center operations", "Infrastructure operations", "Strategic initiatives", "Knowledge sharing" ], "hardSkillsList" : [ "P&L management", "Financial performance", "Operational excellence", "Regulatory compliance", "Revenue growth", "Customer acquisition", "Infrastructure management", "Technology roadmap alignment" ], "softSkillsList" : [ "Leadership", "Adaptability", "Entrepreneurial thinking" ], "hardSkills" : [ { "name" : "P&L management", "level" : "intermediate" }, { "name" : "Financial performance", "level" : "intermediate" }, { "name" : "Operational excellence", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Revenue growth", "level" : "intermediate" }, { "name" : "Customer acquisition", "level" : "intermediate" }, { "name" : "Infrastructure management", "level" : "intermediate" }, { "name" : "Technology roadmap alignment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Adaptability" }, { "name" : "Entrepreneurial thinking" } ], "majorSkills" : "Sovereign Cloud offering, Commercial growth, Infrastructure operations, Technology alignment", "majorSkillsList" : [ "Sovereign Cloud offering", "Commercial growth", "Infrastructure operations", "Technology alignment" ], "coreResponsibilities" : "Lead strategic, commercial, operational success in South Korea, Lead launch and operational delivery of Sovereign Cloud, Oversee day-to-day management of local operations, Identify and unlock commercial opportunities, Drive technological innovation, Shape secure, enterprise-grade cloud infrastructure delivery, Represent Nscale strategy locally, Drive sales with Chief Revenue Officer, Ensure world-class delivery with Chief Operating Officer, Maintain and evolve technical infrastructure, Lead end-to-end delivery of Sovereign Cloud offering, Oversee operations, Form partnerships with key stakeholders, Form partnerships with ecosystem partners, Drive strategic growth, Enable secure, high-performance cloud innovation, Own in-country P&L, Ensure governance, Ensure financial performance, Ensure operational excellence, Lead local team, Inspire local team, Grow local team, Act as in-country spokesperson, Act as in-country ambassador, Ensure regulatory compliance, Foster relationships with authorities, Localize and deliver commercial strategy, Build senior-level relationships with key customers, Build senior-level relationships with partners, Build senior-level relationships with strategic accounts, Provide local market intelligence, Provide local market insight, Shape go-to-market strategies, Shape pricing, Shape customer engagement, Oversee data center operations, Oversee infrastructure operations, Ensure resilience, Ensure efficiency, Meet customer SLAs, Identify operational improvement opportunities, Identify scalability opportunities, Ensure deployment of cutting-edge infrastructure, Ensure maintenance of cutting-edge infrastructure, Meet client demands, Champion innovation, Align in-country needs with global technology roadmap, Operate effectively in matrixed environment, Build trust across global functional leaders, Build alignment across global functional leaders, Contribute to global strategic initiatives, Contribute to cross-market knowledge sharing", "teamCollaboration" : "Matrixed global leadership model; Global functional leaders; Cross-market knowledge sharing", "domainKnowledge" : "AI; Cloud infrastructure; Data center management; High-performance computing; Sovereign Cloud; Enterprise-grade cloud infrastructure", "domainList" : [ "ai", "cloud-infrastructure", "data-center-management", "high-performance-computing", "sovereign-cloud", "enterprise-grade-cloud-infrastructure" ], "domainSpecificKnowledge" : [ "AI", "Cloud infrastructure", "Data center management", "High-performance computing", "Sovereign Cloud", "Enterprise-grade cloud infrastructure" ], "communicationSkills" : "Exceptional communicator", "innovationCreativity" : "Driving technological innovation; Enabling cloud innovation", "qualificationsBasic" : "Senior leadership (C-Level) role experience, Successfully engaging government officials, Successfully building strategic relationships with enterprise C-suite executives in South Korea, Owning and growing P&L, Owning and growing sales pipelines, Owning and growing customer relationships, Deep understanding of infrastructure operations, Technologically fluent, Operating in a matrixed model, Building relationships across global functional leaders, Influencing without authority, Driving results collaboratively, Fluency in English", "qualificationsPreferred" : "Technology, cloud infrastructure, data center, or AI/ML sectors experience, High-growth or scale-up environment experience, Telecomms sector experience, Exposure to data center management, Exposure to cloud services, Exposure to high-performance computing environments, Fluency in local language", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "About Nscale Nscale is the hyperscaler engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We are looking for a dynamic and commercially minded Managing Director to lead the strategic, commercial and operational success of Nscale in South Korea. This is a pivotal, high-impact leadership role at the forefront of the next chapter in our growth journey. You will lead the launch and operational delivery of our Sovereign Cloud offering within the country, while also overseeing the day-to-day management of local operations. Beyond execution, you'll play a strategic role in identifying and unlocking commercial opportunities, driving technological innovation, and helping shape how we deliver secure, enterprise-grade cloud infrastructure at scale. As Managing Director, you will be the senior-most leader on the ground, representing Nscale strategy, locally while operating as part of a highly collaborative and matrixed global leadership model. You will work closely with the Chief Revenue Officer to drive sales and Chief Operating Officer to ensure world-class delivery of data center operations, and with the Chief Technology Officer to maintain and evolve our technical infrastructure in line with client needs and emerging technologies. This is a rare opportunity to shape and scale a business that sits at the intersection of AI, cloud infrastructure, and enterprise-grade performance. What You’ll be Doing Leadership & OperationsLeadership & Operations Lead the end-to-end delivery of our Sovereign Cloud offering in-country — from pre-launch planning and regulatory readiness, through to go-live and operational execution. Overseeing day-to-day operations, forming strong partnerships with key stakeholders and ecosystem partners, and driving strategic growth by unlocking commercial opportunities and enabling secure, high-performance cloud innovation at scale. Own the in-country P&L, ensuring strong governance, financial performance, and operational excellence. Lead, inspire and grow a high-performing local team aligned to Nscale’s global mission, values, and culture. Act as the in-country spokesperson and ambassador for Nscale with government stakeholders, regulators, partners, and media where appropriate. Ensure regulatory compliance and foster strong relationships with relevant authorities. Commercial GrowthCommercial Growth Partner with the Group CRO to localise and deliver against commercial strategy, driving customer acquisition and revenue growth in the market. Build and nurture senior-level relationships with key customers, partners, and strategic accounts. Provide local market intelligence and insight to help shape go-to-market strategies, pricing, and customer engagement. Operational Infrastructure Partner with the Group COO to oversee data center and infrastructure operations in-country, ensuring resilience, efficiency, and customer SLAs are met. Identify opportunities for operational improvement and scalability as the business grows. Technology Alignment Collaborate with the Group CTO and technical teams to ensure the deployment and maintenance of cutting-edge infrastructure to meet client demands. Champion innovation and work to align in-country needs with the global technology roadmap. Matrixed Collaboration Operate effectively in a matrixed environment, building trust and alignment across global functional leaders. Contribute to global strategic initiatives and cross-market knowledge sharing. About You Proven experience in a senior leadership (C-Level) role within the technology, cloud infrastructure, data center, or AI/ML sectors, ideally within a high-growth or scale-up environment and, ideally, with Telecomms sector experience. Proven track record of successfully engaging and building strategic relationships with senior government officials and enterprise C-suite executives in South Korea. Strong commercial acumen with a track record of owning and growing P&L, sales pipelines, and customer relationships. Deep understanding of infrastructure operations, ideally with exposure to data center management, cloud services, or high-performance computing environments. Technologically fluent – able to converse credibly with CTOs, engineers, and technical partners. Demonstrated experience operating in a matrixed or multi-stakeholder model – able to build relationships, influence without authority, and drive results collaboratively. Exceptional communicator and leader with high EQ – inspires followership and trust. Comfortable working in a rapid-paced, ambiguous environment where adaptability and entrepreneurial thinking are key. Strong understanding of local market dynamics and regulatory environment. Fluency in [local language] and English required. Equal Opportunities Statement At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.", "summaryDescription" : "Managing Director, South Korea at Nscale. Skills: Sovereign Cloud offering, Commercial growth, Infrastructure operations, Technology alignment. Lead strategic, commercial, operational success in South Korea. Lead launch and operational delivery of Sovereign Cloud", "postedDate" : "2026-06-15T23:21:40.457", "createdAt" : "2026-06-15T23:21:40.457", "lastUpdated" : "2026-06-16T07:47:54.345", "ingestTimestamp" : "2026-06-15T23:21:40.457", "mongoId" : "6a3051d6f292fd229cf078e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "P&L management", "Financial performance", "Operational excellence", "Regulatory compliance", "Revenue growth", "Customer acquisition", "Infrastructure management", "Technology roadmap alignment", "Leadership", "Adaptability", "Entrepreneurial thinking", "Sovereign Cloud offering", "Commercial growth", "Infrastructure operations", "Technology alignment", "Commercial strategy", "Go-to-market strategies", "Customer engagement", "Data center operations", "Strategic initiatives", "Knowledge sharing", "AI", "Cloud infrastructure", "Data center management", "High-performance computing", "Sovereign Cloud", "Enterprise-grade cloud infrastructure" ], "skillCount" : 27, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a25146174d8ee00a00bb6ce", "title" : "Customer Solution Manager", "company" : "Amazon Information Service", "industry" : "Solutions Architect, Tech, Customer Solutions Mgr, Cloud Computing", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Customer Solution Manager in Shanghai, China, adjusted for the technology industry and a large company size." }, "location" : "Shanghai, CHN", "locations" : [ "Shanghai, CHN" ], "certifications" : [ "AWS or cloud certification" ], "timestamp" : "2026-06-15T07:08:06.563", "fingerprint" : "b0ca70b786c1cc7d7910a2cd0412e5b2413218607a0fa40143e0fc1712740e70", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440544/apply", "externalId" : "52c73de4-a7a9-4c2e-9e29-e8968cc28716", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Shanghai", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "31.2312707,121.4700152" } ], "locationText" : "Shanghai, China", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "technicalSkills" : "AWS", "professionalSkills" : [ "Program management", "Business case development", "Customer benefits realization" ], "hardSkillsList" : [ "Technical program management" ], "hardSkills" : [ { "name" : "Technical program management", "level" : "intermediate" } ], "majorSkills" : "Customer success, Technical solutions, Program management", "majorSkillsList" : [ "Customer success", "Technical solutions", "Program management" ], "coreResponsibilities" : "Collaborate with customers and internal teams, Deliver technical solutions, Scope work with stakeholders, Set business goals, Identify appropriate resources, Track progress, Report on progress, Develop schedules, Serve as single point of contact, Assess risks, Anticipate bottlenecks, Provide issue management, Balance trade-offs, Encourage risk-taking, Influence customers to allocate resources", "teamCollaboration" : "Across AWS teams; Customer and internal stakeholders; Sales teams; Solutions architecture; Software development; Service teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Cloud computing", "domainList" : [ "cloud-computing" ], "domainSpecificKnowledge" : [ "Cloud computing" ], "communicationSkills" : "Exemplary communicator", "innovationCreativity" : "Innovate", "problemSolvingSkills" : "Problem solving abilities", "qualificationsBasic" : "5+ years leading large-scale technical programs, 5+ years enterprise IT experience, Customer-facing role experience, Experience coordinating project teams and customers", "qualificationsPreferred" : "AWS or cloud certification, Knowledge of software development lifecycle, Experience implementing cloud services", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. At Amazon Web Services, we are changing the future of IT. As part of the core AWS account team you, the Customer Solutions Manager, will help our customers to arrive in that future. You will work across AWS teams and apply your technical and program management expertise to serve some of the largest and globally diverse enterprises in the world. Key job responsibilities You will have the opportunity to collaborate with customers, sales, solutions architecture, software development and service teams to deliver technical solutions that solve some of the most complex and challenging technology problems of today. You will work with customer and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress and develop schedules. You will be a single point of contact to your customer and internal stakeholders on the progress of all the activities related to your customer. You will also need to assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-tasking to maximize business value. You will be an AWS evangelist and influence your customers to allocate the appropriate resources to achieve their goals. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You should bring a cool head, strong technical background, be detail oriented, have excellent problem solving abilities, and be an exemplary communicator. Your technical expertise and operational excellence will influence your team’s decisions and help us drive secure and robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and love contributing to a team goal. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience - Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies - Experience coordinating between project teams and customers to meet unique customer requirements Preferred Qualifications: - AWS or other cloud certification - Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle - Experience implementing cloud services including migrations and modernization projects or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer Solution Manager at Amazon Information Service. Skills: Customer success, Technical solutions, Program management. Collaborate with customers and internal teams. Deliver technical solutions", "postedDate" : "2026-06-13T18:12:49.806", "createdAt" : "2026-06-13T18:12:49.806", "lastUpdated" : "2026-06-15T07:08:06.563", "ingestTimestamp" : "2026-06-13T18:12:49.806", "mongoId" : "6a25146174d8ee00a00bb6ce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440544/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical program management", "Customer success", "Technical solutions", "Program management", "Business case development", "Customer benefits realization", "Cloud computing", "AWS or cloud certification" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a6af292fd229cf505a9", "title" : "Senior Partner Manager, Korea", "company" : "Elastic", "salary" : { "min" : 1.1E8, "max" : 1.7E8, "currency" : "KRW", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Partner Manager in South Korea, adjusted for seniority, industry, and company size." }, "location" : "South Korea", "locations" : [ "South Korea" ], "timestamp" : "2026-06-16T08:56:54.024", "fingerprint" : "88a745f0fab93f6095b9bfaef55398808a87f449265641de0ff25d3bd056f3d3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://jobs.elastic.co/jobs?gh_jid=7995010&gh_jid=7995010", "externalId" : "7995010", "industryFunction" : { }, "structuredLocations" : [ { "country" : "South Korea", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "South Korea", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "rawDescription" : "Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We’re looking for a highly motivated Senior Partner Manager in South Korea with a strong background developing new client segments in partnership with Value-Added Resellers, Regional System Integrators and modern Distribution partners. This role is critical to driving our business to new heights through Partnerships. If you are a dynamic, creative, and results-oriented partner leader, we'd love to hear from you! The Senior Partner Manager’s responsibility is to develop and drive the execution of business plans with a set of focus partners with initiatives that support accelerated GTM, increased investment and new capabilities and offerings to take to market in the South Korean region. Key to the success in the position is effective collaboration with multiple cross-functional stakeholders, including sales, partner and technical sales, marketing, legal, and operations What You Will Be Doing Leadership- As a leader for the region [insert something here] Executive Relationships. Growing trust and influence with senior leadership of our focus partners. Developing joint strategies, commitments, and execution plans, leveraging investments and programs to drive co-sell revenue across the South Korean region. Sales Management. Working with internal and external field sales teams to take joint sales plays, programs and industry solutions to specific market segments for execution. Market Development. Work with the specified partners’ business development, marketing, and solution architects, to craft and promote mutually-beneficial business models, solution offerings and messaging that drive new opportunities in the market. Business Cadence. Execute, manage and deliver South Korean pipeline and revenue growth cadence tied to the specified partners’ strategies and initiatives. Strategy. Help shape and evolve Elastic’s partner strategy, while implementing plans and execution in the South Korean region. Partner Ecosystem. Identify, recruit, enable and manage partners (Regional SIs, VARs, Referral Partners, etc.) to support business goals and to execute channel sales strategies. Drive execution in concert with the local ecosystem resources; working in tight collaboration with global and regional partner sales functions leading Cloud, SIs, VARs, OEM, MSPs, Distributors and Technology Partnerships. Communication. High-quality, effective and timely internal executive selling, communication and business development skills. Proven performance, personally leading to measurable revenue results through strategic partnerships. Operational Excellence - ability to use data, systems and processes effectively to plan, execute and measure performance and initiatives; shared language and a disciplined approach to pipeline generation and sales process You need strong skills in analysis, organization, and managing projects. You must be able to make quick, informed decisions that can lead to smart risks. Your choices will have a direct impact on financial investments, revenue increases, and the performance of the teams you are part of. Ability to build and maintain positive working relationships while delivering results in a complex, matrixed global organization. Tolerance for ambiguity; able to focus and execute in a changing environment; interdisciplinary approach and ability to “get things done” in a cross-functional environment. Leadership - strong drive and character qualities that match our values, the Elastic Source Code, inspiring others to follow and act Accountability and a bias for action High energy, great attitude, collaborative approach, and a learning mindset Willingness to travel (up to 20%) Bonus: Current relationships or alignment with similar partners, for example, Megazone, S-Core, Etevers. Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U. S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. 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: 145000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Member of Technical Staff, Vision/Language in San Mateo, United States, adjusted for the technology industry and company size." }, "location" : "San Mateo Hybrid", "locations" : [ "San Mateo Hybrid" ], "timestamp" : "2026-06-16T06:31:29.921", "fingerprint" : "130633c421d818ce68db02d81820f9d367410bab89f24304c44f7198032e253c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/xdof/1e7de4e3-094f-4267-876d-2ccb8b2246eb/application", "externalId" : "1e7de4e3-094f-4267-876d-2ccb8b2246eb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Mateo", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.4969040,-122.3330573" } ], "locationText" : "San Mateo, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 3, "experienceMaxYears" : 7, "experienceLevel" : "Mid", "technicalSkills" : "Vision-language models, Robot learning, Generative modeling, Distributed training, Mixed precision, Large batch workflows, VLMs, VLAs, Video representation learning, Imitation learning, Foundation models, Video foundation models, Flow matching, DiT architectures, Egocentric pretraining", "professionalSkills" : [ "System design" ], "hardSkillsList" : [ "Data collection systems", "Annotation pipelines", "Data infrastructure", "Software toolchain", "Visual perception", "Language understanding", "Robot action", "Video prediction", "World models", "Data curation systems", "Manipulation data" ], "hardSkills" : [ { "name" : "Data collection systems", "level" : "intermediate" }, { "name" : "Annotation pipelines", "level" : "intermediate" }, { "name" : "Data infrastructure", "level" : "intermediate" }, { "name" : "Software toolchain", "level" : "intermediate" }, { "name" : "Visual perception", "level" : "intermediate" }, { "name" : "Language understanding", "level" : "intermediate" }, { "name" : "Robot action", "level" : "intermediate" }, { "name" : "Video prediction", "level" : "intermediate" }, { "name" : "World models", "level" : "intermediate" }, { "name" : "Data curation systems", "level" : "intermediate" }, { "name" : "Manipulation data", "level" : "intermediate" } ], "majorSkills" : "Vision-language models, Robot learning, Data infrastructure", "majorSkillsList" : [ "Vision-language models", "Robot learning", "Data infrastructure" ], "coreResponsibilities" : "Build systems that turn raw egocentric and teleoperation, Contribute to the models themselves, Drive research into what makes robot data useful, Discover new metadata, Explore how structured annotations can improve cross-embodiment transfer, Design and implement vision-language pipelines, Develop and evaluate representations that bridge visual perception,, Build and improve data curation systems, Work hands-on with bimanual and high-DoF manipulation data, Collaborate directly with partner labs to define data, Close the loop between data quality and downstream, Stay current on the research frontier, Translate insights into production systems", "teamCollaboration" : "Collaborate directly with partner labs", "domainKnowledge" : "Robotics; Machine Learning; Vision-language models; Robot learning; Generative modeling; VLAs; Video foundation models; Flow matching; DiT architectures; Egocentric pretraining; Manipulation", "domainList" : [ "robotics", "machine-learning", "vision-language-models", "robot-learning", "generative-modeling", "vlas", "video-foundation-models", "flow-matching", "dit-architectures", "egocentric-pretraining", "manipulation" ], "domainSpecificKnowledge" : [ "Robotics", "Machine Learning", "Vision-language models", "Robot learning", "Generative modeling", "VLAs", "Video foundation models", "Flow matching", "DiT architectures", "Egocentric pretraining", "Manipulation" ], "innovationCreativity" : "Research into what makes robot data useful", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Close the loop between data quality and downstream policy performance", "qualificationsBasic" : "MS or PhD in Computer Science, 3–7 years of research or applied research experience, Deep fluency in working knowledge of large-scale training infrastructure, Published work or demonstrable impact in VLMs/VLAs, Engineering fundamentals", "qualificationsPreferred" : "Junior candidates will still be considered", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT XDOF Frontier labs are racing to build general-purpose robots, and the bottleneck isn't compute. It's data. At XDOF, we're building the foundation behind the foundation models: the data collection systems, annotation pipelines, exabyte-scale data infrastructure, and software toolchain that enable our partners to push the field forward. We're hiring a Research Engineer / Scientist to help lead technical efforts at the intersection of vision-language models and robot learning. You will build systems that turn raw egocentric and teleoperation video into high-signal training data for VLA models, and increasingly, contribute to the models themselves. Beyond pipelines, you will drive research into what makes robot data useful: discovering new metadata (contact events, affordance labels, implicit reward signals, dynamics priors from video) that unlock capabilities current approaches miss. You'll explore how structured annotations can improve cross-embodiment transfer, automatic curriculum generation, and world models that predict what actually matters for manipulation. The data layer isn't downstream of the research. It is the research. WHAT YOU'LL DO - Design and implement vision-language pipelines for egocentric and teleoperation video: structured captioning, temporal grounding, action-conditioned scene understanding, and semantic annotation at scale - Develop and evaluate representations that bridge visual perception, language, and low-level robot action — spanning VLAs, video prediction, and world models - Build and improve data curation systems that assess quality, diversity, and coverage of large-scale robot demonstration datasets - Work hands-on with bimanual and high-DoF manipulation data, including real teleoperation footage and sim-generated rollouts - Collaborate directly with partner labs to define data requirements and close the loop between data quality and downstream policy performance - Stay current on the research frontier (VLAs, video foundation models, flow matching, DiT architectures, egocentric pretraining) and translate insights into production systems REQUIRED: - MS or PhD in Computer Science, Robotics, Machine Learning, or a related field from a top-tier program - 3–7 years of research or applied research experience (industry or academic) in one or more of: vision-language models, video understanding, robot learning, or generative modeling - Deep fluency in PyTorch; working knowledge of large-scale training infrastructure (distributed training, mixed precision, large batch workflows) - Published work or demonstrable impact in VLMs/VLAs, video representation learning, imitation learning, or a closely related area - Strong engineering fundamentals — you can design clean systems, not just run experiments BENEFITS - Competitive compensation and equity - Comprehensive health and wellness benefits - Flexible work arrangements - Collaborative and fast-paced work environment - Opportunity to shape the future of robotics and AI alongside an ambitious, values-driven team Level: Mid Level to Senior Research Scientist (L4–L5 equivalent) Location: San Mateo Note: Junior candidates will still be considered If you’re excited to help build the infrastructure powering tomorrow’s intelligent machines, we’d love to hear from you!", "summaryDescription" : "Member of Technical Staff, Vision / Language at XDOF. 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Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. At Amazon Web Services, we are changing the future of IT. As part of the core AWS account team you, the Customer Solutions Manager, will help our customers to arrive in that future. You will work across AWS teams and apply your technical and program management expertise to serve some of the largest and globally diverse enterprises in the world. Key job responsibilities You will have the opportunity to collaborate with customers, sales, solutions architecture, software development and service teams to deliver technical solutions that solve some of the most complex and challenging technology problems of today. You will work with customer and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress and develop schedules. You will be a single point of contact to your customer and internal stakeholders on the progress of all the activities related to your customer. You will also need to assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-tasking to maximize business value. You will be an AWS evangelist and influence your customers to allocate the appropriate resources to achieve their goals. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You should bring a cool head, strong technical background, be detail oriented, have excellent problem solving abilities, and be an exemplary communicator. Your technical expertise and operational excellence will influence your team’s decisions and help us drive secure and robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and love contributing to a team goal. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience - Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies - Experience coordinating between project teams and customers to meet unique customer requirements Preferred Qualifications: - AWS or other cloud certification - Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle - Experience implementing cloud services including migrations and modernization projects or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer Solution Manager at Amazon Information Service. Skills: Customer success, Technical solutions, Program management. Collaborate with customers and teams. 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This role provides outstanding technical support and customer service through multiple support channels (phone, case, chat, etc.) to customers ranging from small businesses to large enterprises. As a customer facing role, the Customer Support Specialist must possess strong service and communication skills and is an expert troubleshooter with a passion for helping customers. This position will assist Australia based customers. The work hours will be between 11AM-7:30PM PT (2PM-10:30PM ET) ESSENTIAL DUTIES AND RESPONSIBILITES: Resolve customer technical issues effectively and efficiently through multiple support channels Communicate with customers professionally and consistently on issue status and resolution Document customer interactions using our support ticketing system to capture issue type, status, relevant customer notes and resolution Continually develop and hone customers service & troubleshooting skills and Higher Logic product knowledge Build and foster positive working relationships across the team and company As required and as per internal SLAs, escalate customer tickets to other teams needed to resolve customer issues (within CX, Product, Engineering, Sales and Finance) As needed, coordinate phone calls or virtual sessions with customers to troubleshoot effectively Meet or exceed performance metrics around productivity, quality of work and overall customer experience as agreed upon with manager Conduct all business in accordance with Higher Logic policies and procedures. All other duties as assigned KNOWLEDGE AND ABILITIES REQUIRED: Basic understanding of or a willingness to learn Higher Logic’s Product Suite Critical thinking and troubleshooting skills Excellent verbal and written communication skills Exceptional customer service skills Effective prioritization and triaging skills to manage multiple customer inquiries Basic understanding or willingness to learn HTML & CSS Basic knowledge or a willingness to learn standard web technologies, browsers and web applications EXPERIENCE DESIRED: Typically requires a minimum of 2 years of technical customer service experience, preferably in a SaaS environment Typical range for the role overall is 0-5 years. Technical background or expertise either through experience, self-led learning or certifications/degrees Retail, hospitality or restaurant experience providing customer service Experience working in a customer service or contact center environment Experience with CRM (Zendesk or Salesforce), Jira/Confluence To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with Higher Logic. We communicate through our corporate website at Higher Logic and through corporate emails utilizing our domain name of @higherlogic.com. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that Higher Logic does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and Higher Logic will never ask an employment candidate for financial information or for payment of any kind. Higher Logic does not accept agency or candidate sourcing solicitations emails or phone calls, nor do we pay agency fees for our posted positions", "summaryDescription" : "Technical Customer Support Specialist at Higher Logic. Skills: Customer support, Technical support, Troubleshooting. Resolve customer technical issues. 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Leveraging cutting-edge AI analytics, hyper-personalization, and enterprise-grade technology, we empower our cl", "summaryDescription" : "Customer Support Intern/Junior Executive (Japanese-English) at Pulse iD", "createdAt" : "2026-06-14T18:40:48.102", "lastUpdated" : "2026-06-16T04:45:18.959", "ingestTimestamp" : "2026-06-14T18:40:48.102", "mongoId" : "69faf7374c40e2acd185b326", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "68b706987fc9a711f0f6f881", "title" : "Technical Consultant (TAM) - AMAZON Web Services, Korea", "company" : "Amazon Web Services Korea LLC", "industry" : "Solutions Architect, Solution Architect, Cloud Computing", "salary" : { "min" : 1.15E8, "max" : 1.65E8, "currency" : "KRW", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Technical Consultant in Seoul, South Korea, adjusted for the technology industry and large company size." }, "location" : "Seoul, KOR", "locations" : [ "Seoul, KOR" ], "timestamp" : "2026-06-15T07:51:04.510", "fingerprint" : "e8f62a4c783ef2b7fd6a9c2c95be2dcd21bb55f47c6353ac2df3d0e390660ad9", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3051437/apply", "externalId" : "12e99932-3dcb-447d-a699-88463217d3af", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seoul", "country" : "South Korea", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "37.5666791,126.9782914" } ], "locationText" : "Seoul, South Korea", "employmentType" : "FULL_TIME", "experienceMinYears" : 7, "technicalSkills" : "AWS, EC2, RDS, ECS, EKS, GenAI, Security, Governance, Cloud", "professionalSkills" : [ "System design", "Risk management", "Strategic direction" ], "hardSkillsList" : [ "IT system architecture", "IT implementation", "IT operations", "IT consulting", "Distributed applications" ], "hardSkills" : [ { "name" : "IT system architecture", "level" : "intermediate" }, { "name" : "IT implementation", "level" : "intermediate" }, { "name" : "IT operations", "level" : "intermediate" }, { "name" : "IT consulting", "level" : "intermediate" }, { "name" : "Distributed applications", "level" : "intermediate" } ], "majorSkills" : "AWS services, Cloud adoption, Customer advocacy, Technical direction", "majorSkillsList" : [ "AWS services", "Cloud adoption", "Customer advocacy", "Technical direction" ], "coreResponsibilities" : "Provide field support, Resolve customer inquiries, Complete analysis, Present operational performance reviews, Provide detailed reviews, Ensure AWS environments healthy, Reduce cost, Reduce complexity, Foster trusting relationships, Understand business needs, Understand technical challenges, Achieve greatest value, Lead technical discussions, Resolve customer issues", "teamCollaboration" : "AWS global engineering teams; AWS service teams", "domainKnowledge" : "Distributed applications; Cloud-native architecture; ICT industry; Manufacturing industry; Transportation industry; Energy industry", "domainList" : [ "distributed-applications", "cloud-native-architecture", "ict-industry", "manufacturing-industry", "transportation-industry", "energy-industry" ], "domainSpecificKnowledge" : [ "Distributed applications", "Cloud-native architecture", "ICT industry", "Manufacturing industry", "Transportation industry", "Energy industry" ], "communicationSkills" : "Customer-facing skills; Senior leadership discussions", "problemSolvingSkills" : "Troubleshooting", "outcomesObjectives" : "Achieve greatest value from AWS", "qualificationsBasic" : "7+ years IT system architecture, 7+ years IT implementation, 7+ years IT operations, 7+ years IT consulting, Experience enterprise IT companies, Experience mission-critical enterprise customers, Bachelor's Degree in Computer Science, Bachelor's Degree in Math, Equivalent work experience", "qualificationsPreferred" : "Experience operating compute, Experience troubleshooting compute, Experience operating storage, Experience troubleshooting storage, Experience operating networking, Experience troubleshooting networking, Experience operating CDN, Experience troubleshooting CDN, Experience operating databases, Experience troubleshooting databases, Experience operating DevOps, Experience troubleshooting DevOps, Experience operating big data, Experience troubleshooting big data, Experience operating analytics, Experience troubleshooting analytics, Experience operating security, Experience troubleshooting security, Experience operating application development, Experience troubleshooting application development, Fluent business communication English", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As a TAM, you will help craft and execute strategies to enable large-enterprise customers in ICT, manufacturing, transportation, energy industries, etc. to adopt and utilize various AWS services, including EC2, RDS, ECS/EKS, GenAI, Security/Governance and much more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs and risk management. You will provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will empower you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. We are seeking individuals with strong backgrounds in IT architecting and operations such as OS/middle-ware/DB/Network administration, Customer center system/application management and more. The TAM is our centerpiece of value to our Enterprise Support customers, so if you wish to be at the forefront of innovation, come join us! Every day will bring new and exciting challenges on the job while you: * Provide field support to resolve inquiries from Enterprise customers regarding AWS service or Cloud. * Complete analysis and present periodic reviews of operational performance to customer * Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning * Ensure AWS environments remain operationally healthy whilst reducing cost and complexity * Foster trusting relationships with customers, understanding their business needs and technical challenges * Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management * Work directly with AWS global engineering and service teams to resolve customer issue. TAM 으로서 여러분은 대기업 고객 (ICT, 제조, 운송, 에너지 산업 등) 이 EC2, RDS, ECS/EKS, GenAI, 보안/거버넌스 등 다양한 AWS 서비스를 도입 및 사용할 수 있도록 전략의 수립 및 이행을 지원하게 됩니다. 기술적 및 고객 응대 역량을 발휘하여 고객사 환경 내에서 AWS를 효과적으로 대표하고 사고/장애, 트레이드 오프 및 리스크 관리에 대하여 시니어 리더십과의 논의를 주도합니다. 표준적인 방법론을 활용하여 솔루션 기획, 빌드에 있어 전략/기술적 방향성 및 변론을 제공하고, 고객의 AWS 운영 환경을 양호하게 유지하기 위해 적극적으로 개입합니다. 고객과 긴밀한 협력 관계를 구축하여 고객의 비즈니스/운영상의 필요와 기술적 해결 과제를 파악하고 AWS에서 최대한의 가치를 실현할 수 있도록 보조합니다. 우리 팀에서는 IT 아키텍팅 및 운영 (OS/미들웨어/DB/네트워크 관리, 고객센터 시스템/어플리케이션 관리 등 유관 분야) 에 해박한 배경지식을 지닌 후보자를 찾고 있습니다. Enterprise Support 가 고객에게 가치를 제공함에 있어 TAM으로서 중점적 역할을 맡아 혁신의 최전선에서 함께 하고싶은 분이라면 누구나 환영입니다. 여러분은 다음과 같은 직무를 수행하며 매일 새롭고 가슴 뛰는 도전을 하게 될 것입니다: * 현장 지원을 통해 AWS 서비스 및 클라우드 관련한 기업 고객의 요청/문의 해결 * 운영상의 퍼포먼스에 대한 완전한 분석 및 주기적 검토 결과를 고객에게 제공 * 서비스 중단, 지표 및 구체적인 론칭 전 계획에 대한 자세한 검토 수행 * 비용 및 복잡성을 낮추는 동시에 AWS 환경이 운영상 양호한 상태를 유지하도록 보장 * 고객과 신뢰관계를 구축하고 고객의 비즈니스 니즈 및 기술적 해결과제를 파악 * 사고/장애, 트레이드 오프 및 리스크 관리와 관련하여 시니어 리더십과 기술적 논의를 주도 * AWS 글로벌 엔지니어링 및 서비스 팀과 직접 협력하여 고객 이슈 해결 A day in the life About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (people diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the team * The role is within the Korea Enterprise Support team. Enterprise Support team is one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS. AWS Enterprise Support team is looking for a Technical Account Manager (TAM) to support our customers’ innovation across all technologies, including Compute, Storage, Database, GenAI, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to large enterprises that are beginning or in the middle of their digital transformation journey. * 해당 직무는 Korea Enterprise Support 팀 소속입니다. Enterprise Support팀은 아마존 웹 서비스(AWS) 내에서 가장 빠르게 성장하고 있는 조직 중 하나로 산업 부문이나 규모를 막론하고 모든 고객사가 AWS로부터 최선의 가치와 서비스를 제공받을 수 있도록 지원합니다. AWS Enterprise Support 팀에서는 컴퓨트, 스토리지, 데이터베이스, GenAI, 애플리케이션 레벨 서비스, 네트워킹, 서버리스 등 다양한 테크놀로지 영역 전반에서 고객의 혁신을 함께할 Technical Account Manager (TAM)을 채용 중입니다. TAM은 세일즈 직무가 아니며, 주요한 기술 고문이 될 수 있는 기회로서 스타트업에서 대기업에 이르기까지 디지털 전환의 여정을 이제 막 시작한, 또는 이어 나가고 있는 다양한 규모의 고객에게 ‘고객의 목소리’가 되어줄 수 있습니다. Basic Qualifications: - 7+ years of experience in IT system architecture, implementation, operations, and consulting, with a focus on distributed applications. - Experience working for enterprise IT companies or with mission-critical enterprise business customers. Preferred Qualifications: - Experience with operating and troubleshooting in at least three of the following areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development in a distributed systems environment. - Fluent business communication skills in English. - Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Technical Consultant (TAM) - AMAZON Web Services, Korea at Amazon Web Services Korea LLC. Skills: AWS services, Cloud adoption, Customer advocacy, Technical direction. Provide field support. Resolve customer inquiries", "postedDate" : "2026-06-13T18:38:40.519", "createdAt" : "2026-06-13T18:38:40.519", "lastUpdated" : "2026-06-15T07:51:04.510", "ingestTimestamp" : "2026-06-13T18:38:40.519", "mongoId" : "68b706987fc9a711f0f6f881", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3051437/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "IT system architecture", "IT implementation", "IT operations", "IT consulting", "Distributed applications", "AWS services", "Cloud adoption", "Customer advocacy", "Technical direction", "System design", "Risk management", "Strategic direction", "Cloud-native architecture", "ICT industry", "Manufacturing industry", "Transportation industry", "Energy industry" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69ff051d4c40e2acd136ea90", "title" : "Prod Comp Assc - TSE with Japanese language, RISC Ops", "company" : "Amazon (China) Holding Company Limited", "industry" : "Administrative Support, Risk Family, Logistics", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for E-commerce in Beijing, adjusted for Seniority and Company Size." }, "location" : "Beijing, CHN", "locations" : [ "Beijing, CHN" ], "certifications" : [ "JLPT N1" ], "timestamp" : "2026-06-15T05:40:23.947", "fingerprint" : "c310eedd3d2c7b2ebb21105ac79b2f1eb356919386ec500f44a85f0b6141a32e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10415472/apply", "externalId" : "da94cf80-42ae-4397-b631-e50ead4d6db6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Process improvement", "Metrics analysis", "Trend interpretation" ], "hardSkillsList" : [ "Product classification", "Policy enforcement" ], "hardSkills" : [ { "name" : "Product classification", "level" : "intermediate" }, { "name" : "Policy enforcement", "level" : "intermediate" } ], "majorSkills" : "Product compliance, Regulatory storage, Transportation compliance", "majorSkillsList" : [ "Product compliance", "Regulatory storage", "Transportation compliance" ], "coreResponsibilities" : "Classify products based on compliance risk, Identify and remove policy-violating products, Work with legal and quality teams, Follow standard operating procedures, Develop skills with mentors and managers, Propose process improvement opportunities, Train and mentor other associates, Analyze metrics, Interpret trends, Propose corrective actions", "teamCollaboration" : "Cross-functional coordination; External vendor coordination; International stakeholders", "domainKnowledge" : "Product compliance; Regulatory storage; Transportation compliance", "domainList" : [ "product-compliance", "regulatory-storage", "transportation-compliance" ], "domainSpecificKnowledge" : [ "Product compliance", "Regulatory storage", "Transportation compliance" ], "continuousLearning" : "Skill development", "innovationCreativity" : "Process improvement opportunities", "problemSolvingSkills" : "Analyze metrics; Interpret trends; Propose corrective actions", "qualificationsBasic" : "Advanced proficiency in Japanese (reading and writing), JLPT N1 certification required, Intermediate proficiency in English (reading and writing)", "qualificationsPreferred" : "1-2 years of experience in business processes, Experience in outsourcing business processes, Operational database management experience, Ability to make decisions with unclear information, Extensive experience with the Internet, Quick search for necessary information, Ability to analyze and find patterns in large data", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. Key job responsibilities As part of your role, you will have the opportunity to - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Basic Qualifications: - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required - Intermediate proficiency in English (reading and writing) Preferred Qualifications: - 1-2 years of experience in the field of business processes based on data; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts; - Extensive experience with the Internet and search engines; - Quick search for the necessary information about the goods; - Attention to detail; - Ability to analyze and find patterns in large data sets; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Prod Comp Assc - TSE with Japanese language, RISC Ops at Amazon (China) Holding Company Limited. Skills: Product compliance, Regulatory storage, Transportation compliance. Classify products based on compliance risk. Identify and remove policy-violating products", "postedDate" : "2026-06-13T17:53:59.859", "createdAt" : "2026-06-13T17:53:59.859", "lastUpdated" : "2026-06-15T05:40:23.947", "ingestTimestamp" : "2026-06-13T17:53:59.859", "mongoId" : "69ff051d4c40e2acd136ea90", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10415472/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Product classification", "Policy enforcement", "Product compliance", "Regulatory storage", "Transportation compliance", "Process improvement", "Metrics analysis", "Trend interpretation", "JLPT N1" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "69f9b8024c40e2acd1113f91", "title" : "Demand Generation Rep, Cloud Sales Center (CSC)", "company" : "Amazon Web Services Canada, Inc.", "industry" : "Sales, Advertising, Account Management, Tech Sales, Cloud Computing", "salary" : { "min" : 24.0, "max" : 40.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Toronto, Ontario, CAN", "locations" : [ "Toronto, Ontario, CAN" ], "timestamp" : "2026-06-16T04:50:39.771", "fingerprint" : "9445eeed66429c2511327ec99fa16c9fa508d6a12d877f59d9b0e794b6ad5b8e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10410569/apply", "externalId" : "eec69295-ef7c-4d94-98ca-d69d4153354c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Sales forecasting", "Account management", "Pipeline management", "Sales strategy" ], "hardSkillsList" : [ "Cold calling", "Lead generation", "Sales presentations", "Objection handling", "Closing deals" ], "hardSkills" : [ { "name" : "Cold calling", "level" : "intermediate" }, { "name" : "Lead generation", "level" : "intermediate" }, { "name" : "Sales presentations", "level" : "intermediate" }, { "name" : "Objection handling", "level" : "intermediate" }, { "name" : "Closing deals", "level" : "intermediate" } ], "majorSkills" : "Sales, Cloud sales, Demand generation", "majorSkillsList" : [ "Sales", "Cloud sales", "Demand generation" ], "coreResponsibilities" : "Generate new business opportunities, Manage sales pipeline, Conduct discovery calls, Deliver sales presentations, Negotiate and close deals, Meet and exceed sales targets, Collaborate with sales teams, Maintain customer relationships", "teamCollaboration" : "Sales teams; Account management", "domainKnowledge" : "Cloud computing; SaaS solutions", "domainList" : [ "cloud-computing", "saas-solutions" ], "domainSpecificKnowledge" : [ "Cloud computing", "SaaS solutions" ], "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Sales presentations; Client communication", "outcomesObjectives" : "Exceed sales targets; Generate new business", "qualificationsBasic" : "5+ years of experience in sales, Bachelor's degree or equivalent experience, Experience with CRM software", "qualificationsPreferred" : "Experience in cloud computing, Experience in SaaS sales", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Take the lead in unlocking growth potential for both new and existing AWS customers. As an AWS Demand Generation Representative you will be part of shaping the future of how technology is deployed for AWS customers. The Amazon Web Services cloud platform helps companies of all sizes transform and reinvent their businesses to meet the needs of their customers and communities around the world. From enabling rapid and individually customized cancer treatments to helping Fortune 500 companies meet their carbon emissions goals, the AWS technology stack is the backbone of some of the most innovative solutions to the World’s most pressing problems. According to Gartner, AWS is the leading cloud provider, both in terms of ability to execute and completeness of vision. With only 5% of all IT spend in the cloud, we are still in the early stages of what is possible. Shape the future of how technology is deployed for our customers. Amazon Web Services is growing our Cloud Sales Center (CSC) team to help more companies make the move to AWS. If you are passionate about cloud technology, sales, and driving meaningful impact to a wide variety of customers, AWS could be the right fit for your next career move. AWS offers an innovative environment where you can advance your career through our growing sales organization on a learning and earning path. Our Demand Generation team acts as the flywheel for pipeline and talent within the AWS Global Sales organization, focusing on prospects and customers of all types by generating new business opportunities across thousands of accounts. As a Demand Generation Representative (DGR), you will have the exciting opportunity to help prospects and customers solve critical business challenges, pursue growth, and maximize business impact using AWS solutions. You will own all top of funnel activity, conduct high quality account research and source net new contacts at scale to execute high volume prospecting, lead qualification and opportunity generation for your assigned territories. You will partner closely with Account Teams to develop a deep understanding of the primary industries, accounts and personas within your territories, developing new relationships across all organizational levels (from from technical admins to Line of Business executives). You will collaborate with internal and external partners to develop and execute comprehensive prospecting plans that identify new customer use cases. Once engaged with a customer or prospect, you will use effective communication and technical acumen to uncover and understand their critical business issues. Key job responsibilities * Work with other sales team members to ensure the opportunity is understood and next steps are clearly defined via demonstrations, discovery, and qualification. * Utilize product knowledge and internal resources that will help you leverage technical skillsets to meet customers’ needs. * Achieve all input and output goals including: contacts sourced, leads qualified, customer calls complete, meetings scheduled, and opportunities created. * Drive net new business via customer acquisition by leveraging one-to-many and one-to-one outbound campaigns in addition to qualifying inbound opportunities from marketing and partner channels. * Expand services breadth and consumption within your existing customer base via account planning and territory management. * Accurately track activity and develop pipeline using a CRM (Salesforce), with the ability to leverage self-service reporting tools. * Innovate new and creative ways to engage with new customers and expand on existing customer relationships. * Understand the technology footprint, technical challenges, and business objectives that each one of your customers faces. This position is based in the Toronto office. About the team AWS Global Sales AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - Experience in IT sales - Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities - Bachelor's degree or equivalent Preferred Qualifications: - Experience using a CRM (Customer Relationship Management) tool Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments, restricted stock units (RSUs), and sales incentives (where applicable). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 24.00 - 40.00 CAD hourly", "summaryDescription" : "Demand Generation Rep, Cloud Sales Center (CSC) at Amazon Web Services Canada, Inc.. Skills: Sales, Cloud sales, Demand generation. Generate new business opportunities. Manage sales pipeline", "postedDate" : "2026-06-14T20:12:51.323", "createdAt" : "2026-06-14T20:12:51.323", "lastUpdated" : "2026-06-16T04:50:39.771", "ingestTimestamp" : "2026-06-14T20:12:51.323", "mongoId" : "69f9b8024c40e2acd1113f91", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10410569/apply", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Cold calling", "Lead generation", "Sales presentations", "Objection handling", "Closing deals", "Sales", "Cloud sales", "Demand generation", "Sales forecasting", "Account management", "Pipeline management", "Sales strategy", "Cloud computing", "SaaS solutions", "CRM software" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a25241174d8ee00a00e0d6d", "title" : "Technical Support Engineer - Korea", "company" : "Rescale", "industry" : "Customer Success", "salary" : { "min" : 6.5E7, "max" : 9.5E7, "currency" : "KRW", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Support Engineer in Seoul, South Korea, adjusted for the technology industry." }, "location" : "Seoul", "locations" : [ "Seoul" ], "timestamp" : "2026-06-14T21:32:31.937", "fingerprint" : "15e81c6ebb40c1ecc964bb8ed5c75727351b1747cd9a868e5bf182695bfb94cc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/rescale/07491a71-702b-4384-b23e-3c5c6a583c7a/application", "externalId" : "07491a71-702b-4384-b23e-3c5c6a583c7a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seoul", "country" : "South Korea", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "37.5666791,126.9782914" } ], "locationText" : "Seoul, South Korea", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Linux shell, HPC, MPI, Python", "professionalSkills" : [ "Engineering", "Computer Science" ], "hardSkillsList" : [ "Compute technology", "Parallel computing", "Networking concepts", "Cloud computing" ], "hardSkills" : [ { "name" : "Compute technology", "level" : "intermediate" }, { "name" : "Parallel computing", "level" : "intermediate" }, { "name" : "Networking concepts", "level" : "intermediate" }, { "name" : "Cloud computing", "level" : "intermediate" } ], "coreResponsibilities" : "Become expert in Rescale platform, Learn HPC workflows on cloud, Support HPC workflows on cloud, Provide technical support to customers, Work in global support team, Operate in interdisciplinary team", "teamCollaboration" : "Globally distributed team; Interdisciplinary team", "domainKnowledge" : "HPC; Parallel computing; Cloud computing", "domainList" : [ "hpc", "parallel-computing", "cloud-computing" ], "domainSpecificKnowledge" : [ "HPC", "Parallel computing", "Cloud computing" ], "communicationSkills" : "Written communication; Verbal communication", "specialRequirements" : "On-Call responsibilities", "qualificationsBasic" : "Experience using Linux shell, Deep understanding of compute technology, Understanding of HPC and parallel computing, Knowledge of networking concepts, Knowledge of cloud computing technology, Excellent written communication skills, Excellent verbal communication skills", "qualificationsPreferred" : "Hands on experience with parallel workflows, Hands on experience with engineering simulations, Hands on experience with benchmarking, Hands on experience with HPC, Hands on experience with schedulers, Hands on experience with MPI, Experience with shell scripting, Experience with Python scripting, Experience working with Enterprise customers, Experience in customer-facing role, Experience in customer support, Experience in customer success, Experience in pre-sales, Experience in AI technology, Experience in agentic workflows", "rawDescription" : "ABOUT RESCALE Rescale is pioneering the future of engineering and scientific discovery. As the leader in digital engineering, we’re transforming how products are developed—through intelligent automation, applied AI, data management, and the integration of the world’s largest network of engineering and R&D applications. Joining Rescale means becoming part of a diverse, collaborative, and mission-driven team that’s unlocking faster innovation across industries like aerospace, energy, life sciences, and manufacturing. We’re solving complex challenges that traditional HPC can’t, and we’re seeking passionate, curious minds to help build the next wave of breakthroughs. We are seeking a Technical Support Engineer to join our Korea team! In this role, you will be responsible for the following: - Becoming an expert in the Rescale platform - Learning and supporting the state-of-the-art HPC workflows on the cloud - Providing the highest quality technical support to our customers - Working in a growing globally distributed support team - Operating in an interdisciplinary team environment with developers, engineers, business, and sales personnel - Rotating On-Call responsibilities as needed Key Qualifications include: - BA/BS or higher in Engineering, Computer Science or related field - Experience using Linux shell, preferably as a system administrator - Deep understanding of basic compute technology (storage, memory, CPU, GPU, IO) - Understanding and familiarity with HPC and parallel computing (parallel scaling, MPI, shared. memory) - Knowledge of basic networking concepts (firewalls, ports, throughput, latency) and cloud computing technology - Excellent written and verbal communication skills - Nice to Haves: Hands on experience with parallel workflows, engineering simulations, benchmarking, HPC, schedulers, and MPI Experience with shell and Python scripting - Experience in working with Enterprise customers - Experience in a customer-facing role such as customer support, customer success, pre-sales, etc. - Experience and strong interest in AI technology and agentic workflows - Fluency in Korean and working knowledge of English Diversity, equity, inclusion and belonging are fundamental to our success. We strive to be a workplace where we: - Welcome ALL and ALL are welcome. - Show up with our whole selves or whichever parts of ourselves we’re comfortable sharing, and be ready to see the same in others. - Be ready to learn, unlearn, and learn again. - Respect others and their opinions. We practice empathy in the way we interact with each other and celebrate uniqueness as a team. - Seek to understand - ask more questions than one makes statements. - Provide safety from judgment and preserve a collaborative environment. Who you will be working with: Manager: Mao Shan Lim https://jp.linkedin.com/in/limmaoshan, APAC Support Lead Team: https://www.linkedin.com/in/misha-e-dennisAlisa Matsui https://www.linkedin.com/in/alisa-matsui-29b057169/ (Japan Support Team), Junghoon Kim https://www.linkedin.com/in/junghoon-john-kim-8a825a154/ (Korea Customer Success Team) Rescale is an equal opportunities employer and welcomes applications from all qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. As part of our standard hiring process for new employees, employment with Rescale will be contingent upon successful completion of a comprehensive background check. Here at Rescale, we are committed to being transparent in our policies around candidate privacy. For more details on the information Rescale collects in your application, please view theRescale Applicant Privacy Policy https://rescale.com/company/legal/applicant-privacy-notice/ here.", "summaryDescription" : "Technical Support Engineer - Korea at Rescale. Become expert in Rescale platform. Learn HPC workflows on cloud", "postedDate" : "2026-06-11T20:20:15.468", "createdAt" : "2026-06-11T20:20:15.468", "lastUpdated" : "2026-06-14T21:32:31.937", "ingestTimestamp" : "2026-06-11T20:20:15.468", "mongoId" : "6a25241174d8ee00a00e0d6d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Compute technology", "Parallel computing", "Networking concepts", "Cloud computing", "Engineering", "Computer Science", "HPC" ], "skillCount" : 7, "jobCategory" : "customer-service", "jobSubcategory" : "customer-success", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "digital engineering" }, { "id" : "69ff051d4c40e2acd136ea86", "title" : "Prod Comp Assc - TSE with Japanese language, RISC Ops", "company" : "Amazon (China) Holding Company Limited", "industry" : "Administrative Support, Risk Family, Logistics", "salary" : { "min" : 485000.0, "max" : 730000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for E-commerce in Beijing, China, adjusted for Seniority and Company Size." }, "location" : "Beijing, CHN", "locations" : [ "Beijing, CHN" ], "certifications" : [ "JLPT N1" ], "timestamp" : "2026-06-15T08:49:22.895", "fingerprint" : "5d15a812e7ef47fb649c75472f08533a464612967a88874d2a572b51b0238e86", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10415476/apply", "externalId" : "fc9592c5-596e-4616-b42d-1cda2b4d54e4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Product classification", "Policy violation identification", "Process improvement", "Metrics analysis" ], "hardSkillsList" : [ "Regulatory compliance", "Risk assessment" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Product compliance, Japanese language, Operational analysis", "majorSkillsList" : [ "Product compliance", "Japanese language", "Operational analysis" ], "coreResponsibilities" : "Classify products based on compliance risk, Identify and remove policy-violating products, Ensure high standard of safety and compliance, Follow standard operating procedures, Develop skills and unravel potential, Propose process improvement opportunities, Train and mentor other associates, Analyze metrics, Interpret trends, Propose corrective actions", "teamCollaboration" : "Work with legal and quality team; Contact with stakeholders from different countries", "domainKnowledge" : "Product compliance; Regulatory storage; Transportation regulations", "domainList" : [ "product-compliance", "regulatory-storage", "transportation-regulations" ], "domainSpecificKnowledge" : [ "Product compliance", "Regulatory storage", "Transportation regulations" ], "continuousLearning" : "Develop skills and unravel potential", "innovationCreativity" : "Propose improvement opportunities", "problemSolvingSkills" : "Analyze metrics; Interpret trends; Propose corrective actions", "qualificationsBasic" : "Advanced proficiency in Japanese, JLPT N1 certification required, Intermediate proficiency in English", "qualificationsPreferred" : "1-2 years of experience in business processes, Experience in outsourcing business processes, Operational database management experience, Ability to make decisions with unclear information, Extensive Internet and search experience, Quick search for necessary information, Attention to detail, Ability to analyze and find patterns in large data", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. Key job responsibilities As part of your role, you will have the opportunity to - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Basic Qualifications: - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required - Intermediate proficiency in English (reading and writing) Preferred Qualifications: - 1-2 years of experience in the field of business processes based on data; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts; - Extensive experience with the Internet and search engines; - Quick search for the necessary information about the goods; - Attention to detail; - Ability to analyze and find patterns in large data sets; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Prod Comp Assc - TSE with Japanese language, RISC Ops at Amazon (China) Holding Company Limited. Skills: Product compliance, Japanese language, Operational analysis. Classify products based on compliance risk. Identify and remove policy-violating products", "postedDate" : "2026-06-13T14:40:29.271", "createdAt" : "2026-06-13T14:40:29.271", "lastUpdated" : "2026-06-15T08:49:22.895", "ingestTimestamp" : "2026-06-13T14:40:29.271", "mongoId" : "69ff051d4c40e2acd136ea86", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10415476/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Regulatory compliance", "Risk assessment", "Mentoring", "Product compliance", "Japanese language", "Operational analysis", "Product classification", "Policy violation identification", "Process improvement", "Metrics analysis", "Regulatory storage", "Transportation regulations", "JLPT N1" ], "skillCount" : 13, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69ff051d4c40e2acd136ea8d", "title" : "Prod Comp Assc - TSE with Japanese language, RISC Ops", "company" : "Amazon (China) Holding Company Limited", "industry" : "Administrative Support, Risk Family, Logistics", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for E-commerce in Beijing, adjusted for Seniority and Company Size." }, "location" : "Beijing, CHN", "locations" : [ "Beijing, CHN" ], "certifications" : [ "JLPT N1" ], "timestamp" : "2026-06-15T04:46:31.408", "fingerprint" : "61035ecb502f88ed8dd7d93f9746afacd9185a4ab7275e869cc0a43fca9c181d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10415473/apply", "externalId" : "3dbd9fac-1493-439c-8234-15081d29ccce", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Product classification", "Policy violation identification", "Process improvement" ], "hardSkillsList" : [ "Regulatory compliance", "Data analysis", "Trend interpretation" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Trend interpretation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Product compliance, Japanese language, Operational analysis", "majorSkillsList" : [ "Product compliance", "Japanese language", "Operational analysis" ], "coreResponsibilities" : "Classify products based on compliance risk, Identify and remove policy-violating products, Ensure high standard of safety and compliance, Follow standard operating procedures, Develop skills and unravel potential, Propose improvement opportunities for processes, Train and mentor other associates, Analyze metrics, Interpret trends, Propose corrective actions", "teamCollaboration" : "Work with legal and quality team; Contact with stakeholders from different countries", "domainKnowledge" : "Customer safety practices; Product compliance", "domainList" : [ "customer-safety-practices", "product-compliance" ], "domainSpecificKnowledge" : [ "Customer safety practices", "Product compliance" ], "continuousLearning" : "Develop skills and unravel potential", "innovationCreativity" : "Propose improvement opportunities for processes", "problemSolvingSkills" : "Analyze metrics; Interpret trends; Propose corrective actions", "qualificationsBasic" : "Advanced proficiency in Japanese, JLPT N1 certification required, Intermediate proficiency in English", "qualificationsPreferred" : "1-2 years of experience in business processes, Experience in outsourcing business processes, Operational database management experience, Ability to make decisions with unclear information, Extensive Internet and search experience, Quick search for necessary information, Attention to detail, Ability to analyze and find patterns in large data", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. Key job responsibilities As part of your role, you will have the opportunity to - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Basic Qualifications: - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required - Intermediate proficiency in English (reading and writing) Preferred Qualifications: - 1-2 years of experience in the field of business processes based on data; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts; - Extensive experience with the Internet and search engines; - Quick search for the necessary information about the goods; - Attention to detail; - Ability to analyze and find patterns in large data sets; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Prod Comp Assc - TSE with Japanese language, RISC Ops at Amazon (China) Holding Company Limited. Skills: Product compliance, Japanese language, Operational analysis. Classify products based on compliance risk. Identify and remove policy-violating products", "postedDate" : "2026-06-13T13:52:38.495", "createdAt" : "2026-06-13T13:52:38.495", "lastUpdated" : "2026-06-15T04:46:31.408", "ingestTimestamp" : "2026-06-13T13:52:38.495", "mongoId" : "69ff051d4c40e2acd136ea8d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10415473/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Regulatory compliance", "Data analysis", "Trend interpretation", "Mentoring", "Product compliance", "Japanese language", "Operational analysis", "Product classification", "Policy violation identification", "Process improvement", "Customer safety practices", "JLPT N1" ], "skillCount" : 12, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a307725f292fd229c022b9d", "title" : "Security Licensed Officers - Data Center - 3 Shift", "company" : "Marksman Security LLC", "industry" : "Technology", "salary" : { "min" : 2100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Illinois", "locations" : [ "Illinois" ], "certifications" : [ "PERC" ], "timestamp" : "2026-06-16T10:08:15.635", "fingerprint" : "02487015b5787f39c26370c805bf01985d87920a0762c1c9a64fedb816dc8b8d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/marksman/jobs/4062775009", "externalId" : "4062775009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Aurora", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.7571701,-88.3147539" } ], "locationText" : "Aurora, Illinois, United States", "technicalSkills" : "CCTV, VMS", "coreResponsibilities" : "Acknowledge and greet guests, Patrol perimeter, Identify safety risks, Identify security risks, Perform other duties", "domainKnowledge" : "Data center systems", "domainList" : [ "data-center-systems" ], "domainSpecificKnowledge" : [ "Data center systems" ], "continuousLearning" : "Continuous learning opportunities; Professional growth and development", "specialRequirements" : "3 Shift, 11pm-7am Fri thru Mon", "qualificationsBasic" : "Valid Driver's License, Reliable transportation, Valid PERC, Working with data center systems, CCTV, VMS, Controlling ingress/egress, Making rounds", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! We Need Seasoned Officers To Start Next Week! Now Hiring for Licensed Security Officers Aurora Data Center “Embrace the future, join our dynamic team” Valid Driver's License Must have reliable transportation Must have valid PERC Working with data center systems, CCTV, VMS. Controlling ingress/egress and making rounds Shift Schedules 11pm-7am Fri thru Mon 21.00 p.hr If you do not meet these requirements - our website has numerous other openings Benefits: 401 (k) Insurance: medical, vision and dental Short term disability Critical care/Hospital Indemnity Complimentary life insurance Pet insurance Legal assistance/guidance Identity theft protection Paid on the job training Paid time off Bi-Weekly Pay Competitive compensation Career advancement opportunities Continuous learning opportunities through LMS Employee referral bonus program Employee assistance program (EAP) Employee recognition events Employee performance incentives/rewards Professional growth and development opportunities Responsibilities: Acknowledge and greet all guests in a prompt and courteous manner Patrol the perimeter (interior/exterior) to identify potential safety and security risks Other duties to be determined by operations #IND2", "summaryDescription" : "Security Licensed Officers - Data Center - 3 Shift at Marksman Security LLC. Acknowledge and greet guests. Patrol perimeter", "postedDate" : "2026-06-16T01:17:29.553", "createdAt" : "2026-06-16T01:17:29.553", "lastUpdated" : "2026-06-16T10:08:15.635", "ingestTimestamp" : "2026-06-16T01:17:29.553", "mongoId" : "6a307725f292fd229c022b9d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 4368000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Data center systems", "PERC" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2b40ff74d8ee00a07991d7", "title" : "Japanese Language Expert", "company" : "Kyndryl", "salary" : { "min" : 2100000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Japanese Language Expert in the Technology industry in Gurugram, India, adjusted for company size and seniority." }, "location" : "KIN51655 Gurugram (KIN51655)", "locations" : [ "KIN51655 Gurugram (KIN51655)", "India" ], "timestamp" : "2026-06-14T23:36:28.077", "fingerprint" : "c7051d5eaeecfd9a6df8b7749d44ba97f18c414f4e47c8cd868e289ae1ebba09", "source" : "workday", "language" : "en", "applyUrl" : "https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/KIN51655-Gurugram-KIN51655/Japanese-Language-Expert_R-62944-1", "externalId" : "R-62944", "locationPoint" : "28.4601,77.02635", "structuredLocations" : [ { "city" : "Gurugram", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.4646148,77.0299194" } ], "locationText" : "Gurugram, India", "employmentType" : "FULL_TIME", "professionalSkills" : [ "IT service management" ], "hardSkillsList" : [ "Technical information explanation" ], "softSkillsList" : [ "Customer-focused" ], "hardSkills" : [ { "name" : "Technical information explanation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer-focused" } ], "majorSkills" : "Japanese Language", "majorSkillsList" : [ "Japanese Language" ], "coreResponsibilities" : "Solve complex problems, Identify future issues, Manage systems data, Provide day-to-day solutions, Ensure security compliance, Oversee assignment queue, Prioritize tickets, Recommend modernization options, Identify new business opportunities, Cultivate relationships with teams, Cultivate relationships with stakeholders", "teamCollaboration" : "Work with technicians; Collaborate with diverse people; Relationships with other teams; Relationships with stakeholders", "projectManagementSkills" : [ "Manage multiple tasks", "Manage deadlines" ], "domainKnowledge" : "IT; Technical setting", "domainList" : [ "it", "technical-setting" ], "domainSpecificKnowledge" : [ "IT", "Technical setting" ], "toolProficiency" : [ "ServiceNow", "Jira" ], "communicationSkills" : "Explain technical information", "continuousLearning" : "Personal development; Professional development; Learning opportunities; Hands-on experience; Certify in platforms; Cutting-edge learning", "innovationCreativity" : "Modernization options", "problemSolvingSkills" : "Solve complex problems; Identify potential issues", "qualificationsBasic" : "5 years of experience, Fluent in Japanese, Fluent in English, JLPT N2 or above", "qualificationsPreferred" : "Experience with Japanese clients, Experience in multicultural team, Keen on personal development, Keen on professional development", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** Job Description Japanese Language Specialist at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a Japanese Language Specialist at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. **Who You Are** Job Qualifications You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise: Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical individuals. At least 5 years of experience in a similar role, preferably in an IT or technical setting. Fluent in Japanese (JLPT N2 or above) and English, both written and verbal. Experience in working with Japanese clients or in a multicultural team is preferred. Ability to work independently and manage multiple tasks and deadlines. Experience with IT service management tools (e.g., ServiceNow, Jira) Preferred Professional Experience: Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical individuals Experience in working with Japanese clients or in a multicultural team is preferred. Ability to work independently and manage multiple tasks and deadlines. Keen on personal and professional development. **Being You** The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. **What You Can Expect** Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. **Get Referred!** If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.", "summaryDescription" : "Japanese Language Expert at Kyndryl. Skills: Japanese Language. Solve complex problems. Identify future issues", "postedDate" : "2026-06-10T05:14:57.600", "createdAt" : "2026-06-12T05:14:57.407", "lastUpdated" : "2026-06-14T23:36:28.077", "ingestTimestamp" : "2026-06-12T05:14:57.407", "mongoId" : "6a2b40ff74d8ee00a07991d7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/KIN51655-Gurugram-KIN51655/Japanese-Language-Expert_R-62944-1", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical information explanation", "Customer-focused", "Japanese Language", "IT service management", "Manage multiple tasks", "Manage deadlines", "IT", "Technical setting", "ServiceNow", "Jira" ], "skillCount" : 10, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true }, { "id" : "69ff051d4c40e2acd136ea96", "title" : "Prod Comp Assc - TSE with Japanese language, RISC Ops", "company" : "Amazon (China) Holding Company Limited", "industry" : "Administrative Support, Risk Family, Logistics", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for E-commerce in Beijing, adjusted for Seniority and Company Size." }, "location" : "Beijing, CHN", "locations" : [ "Beijing, CHN" ], "certifications" : [ "JLPT N1" ], "timestamp" : "2026-06-15T04:04:00.327", "fingerprint" : "74f2e1a375b7a97f6ae058c42c7739a9d4a4b71e09144a21c72a582805e5debe", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10415470/apply", "externalId" : "08c7a5d0-4500-4364-83c6-798f5a716612", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Product classification", "Policy violation identification", "Process improvement" ], "hardSkillsList" : [ "Regulatory compliance", "Risk assessment" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Product compliance, Japanese language, Operational analysis", "majorSkillsList" : [ "Product compliance", "Japanese language", "Operational analysis" ], "coreResponsibilities" : "Classify products based on compliance risk, Identify and remove policy-violating products, Ensure high standard of safety and compliance, Follow standard operating procedures, Develop skills and potential, Propose improvement opportunities for processes, Train and mentor other associates, Analyze metrics, Interpret trends, Propose corrective actions", "teamCollaboration" : "Work with legal and quality team; Contact with stakeholders from different countries", "domainKnowledge" : "Product compliance; Regulatory storage; Transportation regulations", "domainList" : [ "product-compliance", "regulatory-storage", "transportation-regulations" ], "domainSpecificKnowledge" : [ "Product compliance", "Regulatory storage", "Transportation regulations" ], "continuousLearning" : "Develop skills and potential", "innovationCreativity" : "Propose improvement opportunities", "problemSolvingSkills" : "Analyze metrics; Interpret trends; Propose corrective actions", "qualificationsBasic" : "Advanced proficiency in Japanese, JLPT N1 certification required, Intermediate proficiency in English", "qualificationsPreferred" : "1-2 years of experience in business processes, Experience in outsourcing business processes, Operational database management experience, Ability to make decisions with unclear information, Extensive Internet experience, Quick search for information, Attention to detail, Ability to analyze and find patterns in large data", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. Key job responsibilities As part of your role, you will have the opportunity to - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Basic Qualifications: - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required - Intermediate proficiency in English (reading and writing) Preferred Qualifications: - 1-2 years of experience in the field of business processes based on data; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts; - Extensive experience with the Internet and search engines; - Quick search for the necessary information about the goods; - Attention to detail; - Ability to analyze and find patterns in large data sets; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Prod Comp Assc - TSE with Japanese language, RISC Ops at Amazon (China) Holding Company Limited. Skills: Product compliance, Japanese language, Operational analysis. Classify products based on compliance risk. Identify and remove policy-violating products", "postedDate" : "2026-06-13T10:14:36.231", "createdAt" : "2026-06-13T10:14:36.231", "lastUpdated" : "2026-06-15T04:04:00.327", "ingestTimestamp" : "2026-06-13T10:14:36.231", "mongoId" : "69ff051d4c40e2acd136ea96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10415470/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Regulatory compliance", "Risk assessment", "Mentoring", "Product compliance", "Japanese language", "Operational analysis", "Product classification", "Policy violation identification", "Process improvement", "Regulatory storage", "Transportation regulations", "JLPT N1" ], "skillCount" : 12, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a30760ff292fd229c01600f", "title" : "Sales Support Rep", "company" : "ePlus Technology, inc.", "industry" : "Technology", "salary" : { "min" : 19.0, "max" : 24.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - US", "locations" : [ "Remote - US" ], "timestamp" : "2026-06-16T14:03:51.985", "fingerprint" : "d3d0111ae8dff3b76d7ffdd16dcfeb15ea9caafab92040a28f846ed2215a1cb5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/eplusinc/jobs/4281215009", "externalId" : "4281215009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Sales support", "Client relations", "Order processing", "Data entry" ], "hardSkillsList" : [ "Order entry", "Data management" ], "hardSkills" : [ { "name" : "Order entry", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" } ], "majorSkills" : "Sales support, Client relations", "majorSkillsList" : [ "Sales support", "Client relations" ], "coreResponsibilities" : "Provide sales support to the sales team, Process customer orders accurately, Maintain customer records, Respond to customer inquiries, Assist with sales presentations, Generate sales reports, Collaborate with internal departments", "teamCollaboration" : "Sales team; Internal departments", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Customer inquiries", "qualificationsBasic" : "1+ years of experience in a sales support role, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Experience with CRM software, Familiarity with sales processes", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Overview As a Sales Support Representative, you are responsible for generating new business while managing and growing the activity of existing customers. You will manage the administrative responsibilities of the sales cycle while developing the skills for progress within the sales team. Your Impact The essential functions of this position include: Accurately place orders into the system from customer-issued PO’s Follow-up on orders to ensure their successful delivery within customer expectations. Lead open order management, insuring that open orders are delivered to the customer expediently and accurately Confirm that all invoicing activity is taking place in a timely and accurate manner Take a proactive role with problem resolution at the customer and supplier levels Learn about the programs available at our major vendor suppliers in order to source products via the most advantageous price to ePlus Assist customers with Returns issues, order inquiries, and any other requests for information Develop successful relationships with sales, vendors, and internal departments Assist with quoting Offer add-on opportunities to our customers such as warranty uplifts, service agreements, accessories, or supplies Use proper decorum in all communications with customers both internal and external Projects and additional responsibilities as needed or assigned Qualifications Bachelor’s degree preferred 1+ years of sales or customer service experience Knowledge of computers/networking and the IT industry as a whole Excellent communication/phone skills is a must Ability to prioritize and multi task is a must Must be a team player with a positive attitude Knowledge of Microsoft office suite of products is a must Position Specifics The initial base salary range for this position is expected to be between $19.23 and $24.04 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses. ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program, and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Who We Are At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results. Corporate Values Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. Commitment to Diversity, Inclusion and Belonging We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position. By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract. Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.", "summaryDescription" : "Sales Support Rep at ePlus Technology, inc.. Skills: Sales support, Client relations. Provide sales support to the sales team. Process customer orders accurately", "postedDate" : "2026-06-16T01:18:57.245", "createdAt" : "2026-06-16T01:18:57.245", "lastUpdated" : "2026-06-16T14:03:51.985", "ingestTimestamp" : "2026-06-16T01:18:57.245", "mongoId" : "6a30760ff292fd229c01600f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 49920, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Order entry", "Data management", "Sales support", "Client relations", "Order processing", "Data entry", "CRM software" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307fa0f292fd229c05b782", "title" : "Media Manager (English, Japanese)", "industry" : "Media", "salary" : { "min" : 7000000.0, "max" : 1.0E7, "currency" : "JPY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Media Manager in Tokyo, Japan, adjusted for industry and full-time employment." }, "location" : "[Tokyo, Japan, [Tokyo, Japan], null, null, Tokyo, JP]", "locations" : [ "[Tokyo, Japan, [Tokyo, Japan], null, null, Tokyo, JP]" ], "timestamp" : "2026-06-16T10:46:11.349", "fingerprint" : "6b870162039c70862a4674814e2a18b49f22ddb5f8d793f44d5e4152d0d09fea", "source" : "google", "language" : "en", "externalId" : "81655355544609478", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tokyo", "country" : "Japan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "35.6768601,139.7638947" } ], "locationText" : "Tokyo, Japan", "experienceLevel" : "Manager", "summaryDescription" : "Media Manager (English, Japanese)", "postedDate" : "2026-06-16T01:51:24.106", "createdAt" : "2026-06-16T01:51:24.106", "lastUpdated" : "2026-06-16T10:46:11.349", "ingestTimestamp" : "2026-06-16T01:51:24.106", "mongoId" : "6a307fa0f292fd229c05b782", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "69ff051d4c40e2acd136ea8c", "title" : "Prod Comp Assc - TSE with Japanese language, RISC Ops", "company" : "Amazon (China) Holding Company Limited", "industry" : "Administrative Support, Risk Family, Logistics", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for E-commerce in Beijing, adjusted for Seniority and company size." }, "location" : "Beijing, CHN", "locations" : [ "Beijing, CHN" ], "certifications" : [ "JLPT N1" ], "timestamp" : "2026-06-14T23:44:50.753", "fingerprint" : "41c89175dcdbc6c7e23f62885d90063a0a17f34517dff998c75c32c442540ea9", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10415474/apply", "externalId" : "81a2d0ce-1b43-4c74-9469-43612ccf4a7b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Product classification", "Policy enforcement", "Process improvement" ], "hardSkillsList" : [ "Regulatory compliance", "Risk assessment" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Product compliance, Japanese language, Operational analysis", "majorSkillsList" : [ "Product compliance", "Japanese language", "Operational analysis" ], "coreResponsibilities" : "Classify products based on compliance risk, Identify and remove policy-violating products, Ensure high standard of safety and compliance, Follow standard operating procedures, Develop skills and potential, Propose improvement opportunities for processes, Train and mentor other associates, Analyze metrics, Interpret trends, Propose corrective actions", "teamCollaboration" : "Work with legal and quality team; Contact with stakeholders from different countries", "domainKnowledge" : "Product compliance; Regulatory storage; Transportation regulations", "domainList" : [ "product-compliance", "regulatory-storage", "transportation-regulations" ], "domainSpecificKnowledge" : [ "Product compliance", "Regulatory storage", "Transportation regulations" ], "continuousLearning" : "Develop skills and potential", "innovationCreativity" : "Propose improvement opportunities", "problemSolvingSkills" : "Analyze metrics; Interpret trends; Propose corrective actions", "qualificationsBasic" : "Advanced proficiency in Japanese, JLPT N1 certification required, Intermediate proficiency in English", "qualificationsPreferred" : "1-2 years of experience in business processes, Experience in outsourcing business processes, Operational database management experience, Ability to make decisions with unclear information, Extensive Internet experience, Quick search for information, Attention to detail, Ability to analyze and find patterns in large data", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. Key job responsibilities As part of your role, you will have the opportunity to - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Basic Qualifications: - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required - Intermediate proficiency in English (reading and writing) Preferred Qualifications: - 1-2 years of experience in the field of business processes based on data; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts; - Extensive experience with the Internet and search engines; - Quick search for the necessary information about the goods; - Attention to detail; - Ability to analyze and find patterns in large data sets; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Prod Comp Assc - TSE with Japanese language, RISC Ops at Amazon (China) Holding Company Limited. Skills: Product compliance, Japanese language, Operational analysis. Classify products based on compliance risk. 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As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. Key job responsibilities As part of your role, you will have the opportunity to - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Basic Qualifications: - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required - Intermediate proficiency in English (reading and writing) Preferred Qualifications: - 1-2 years of experience in the field of business processes based on data; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts; - Extensive experience with the Internet and search engines; - Quick search for the necessary information about the goods; - Attention to detail; - Ability to analyze and find patterns in large data sets; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Prod Comp Assc - TSE with Japanese language, RISC Ops at Amazon (China) Holding Company Limited. Skills: Product compliance, Japanese language, Operational analysis. Classify products based on compliance risk. 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As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. Key job responsibilities As part of your role, you will have the opportunity to - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Basic Qualifications: - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required - Intermediate proficiency in English (reading and writing) Preferred Qualifications: - 1-2 years of experience in the field of business processes based on data; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts; - Extensive experience with the Internet and search engines; - Quick search for the necessary information about the goods; - Attention to detail; - Ability to analyze and find patterns in large data sets; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Prod Comp Assc - TSE with Japanese language, RISC Ops at Amazon (China) Holding Company Limited. Skills: Product compliance, Japanese language, Operational analysis. Classify products based on compliance risk. Identify and remove policy violating products", "postedDate" : "2026-06-13T03:57:45.172", "createdAt" : "2026-06-13T03:57:45.172", "lastUpdated" : "2026-06-15T01:43:47.702", "ingestTimestamp" : "2026-06-13T03:57:45.172", "mongoId" : "69ff051d4c40e2acd136ea89", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10415475/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Regulatory compliance", "Data analysis", "Mentoring", "Product compliance", "Japanese language", "Operational analysis", "Product classification", "Policy violation identification", "Process improvement", "Regulatory storage", "Transportation regulations", "JLPT N1" ], "skillCount" : 12, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6d1a74d8ee00a091d372", "title" : "CONTRACT - Translator (Japanese)", "company" : "Nintendo", "industry" : "Technology", "salary" : { "min" : 30.0, "max" : 45.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Redmond, WA", "locations" : [ "Redmond", "WA" ], "certifications" : [ "Japanese-Language Proficiency Test (JLPT) N1" ], "timestamp" : "2026-06-15T09:41:08.676", "fingerprint" : "9367099a74c0247bfaf3ef3d36d15b104146efeefd0423e4ff17405f66c84cd0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.nintendo.com/?gh_jid=4106605009", "externalId" : "4106605009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Redmond", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6694141,-122.1238767" } ], "locationText" : "Redmond, Washington, United States", "employmentType" : "CONTRACT", "experienceMinYears" : 2, "experienceMaxYears" : 4, "professionalSkills" : [ "Congruity judgment", "Project management" ], "hardSkillsList" : [ "Translation", "Interpretation", "Verbal communication", "Written communication" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Interpretation", "level" : "intermediate" }, { "name" : "Verbal communication", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" } ], "majorSkills" : "Verbal interpretation", "majorSkillsList" : [ "Verbal interpretation" ], "coreResponsibilities" : "Translate written documentation from Japanese to English, Translate written documentation from English to Japanese, Provide verbal interpretation for meetings, Provide verbal interpretation for conference calls, Choose equivalent expression in target language, Manage communication tools and database, Contribute to improve usability and efficiency, Create translation workflow manuals, Update translation workflow manuals, Receive briefings on subject matter, Prepare for interpreting sessions, Act as liaison with Japanese developers, Assist in scheduling and planning, Coordinate with internal and external groups, Perform job responsibilities in adherence to corporate security, Provide excellent customer service", "teamCollaboration" : "Cross-function collaboration; Internal and external groups", "projectManagementSkills" : [ "Project management", "Short to long-term planning" ], "domainKnowledge" : "Video game software/hardware; Video game industry; Japanese business culture; Japanese business etiquette", "domainList" : [ "video-game-software-hardware", "video-game-industry", "japanese-business-culture", "japanese-business-etiquette" ], "domainSpecificKnowledge" : [ "Video game software/hardware", "Video game industry", "Japanese business culture", "Japanese business etiquette" ], "toolProficiency" : [ "MS Office" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Translation workflow manuals", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Work in a fast-paced environment, Work in a highly confidential environment, Multi-tasks under pressure, Work with fluctuating priorities, Work with fluctuating deadlines", "qualificationsBasic" : "Two to four years of related experience, Two years of translation experience, Native level English and Japanese, Intermediate to high proficiency MS Office, Working knowledge and skills developed through formal training, licensing/certification or work experience, Professional training in Translation/Interpretation or equivalent experience, Japanese-Language Proficiency Test (JLPT) N1 certification or equivalent capability", "qualificationsPreferred" : "Interpretation experience strongly preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Nintendo of America About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. DESCRIPTION OF DUTIES Translates confidential e-mail and other written documentation from Japanese to English, and English to Japanese. Provides verbal interpretation for meetings and conference calls. Chooses the equivalent expression in the target language that fully conveys and best matches the meaning intended in the source language (referred to as congruity judgment). May manage various communication tools and database and contributes to improve usability and efficiency. Creates translation workflow manuals and updates accordingly to department changes. Receives briefings or prepares through reading and study on subject to be discussed prior to interpreting session. May act as liaison with Japanese developers and assists in scheduling and planning. Coordinates with internal and external groups on project management and short to long-term planning. Performs all job responsibilities in strict adherence to corporate prototype security policy and procedures. Provides excellent customer service to internal and external contacts. The scope of the job may change as necessitated by business demands. SUMMARY OF REQUIREMENTS: Two to four years of related experience required. Two years of translation experience. Native level in verbal and written communication in English and Japanese. Intermediate to high level of proficiency in MS Office applications. Excellent understanding of Japanese business culture and etiquette. Extensive knowledge of video game software/hardware and industry. Excellent verbal/written communication and relationship-building skills, problem-solving and cross-function collaboration. Interpretation experience strongly preferred. Multi-tasks under pressure in a fast-paced, highly confidential environment with fluctuating priorities and deadlines. Requires working knowledge and skills developed through formal training, licensing/certification or work experience. Requires established skills to perform a range of routine activities; this may include application of administrative or analytical/technical skills. Professional training in Translation/Interpretation or equivalent experience. Japanese-Language Proficiency Test (JLPT) N1 certification or equivalent capability. Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role. This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time. This contract position includes the base pay range listed below and is eligible for benefits through the employing agency. Agency benefits include eligibility for medical insurance, employee assistance program, and paid sick leave. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency, and may differ depending on the employing agency partner. Pay range: $30—$45 USD", "summaryDescription" : "CONTRACT - Translator (Japanese) at Nintendo. Skills: Verbal interpretation. Translate written documentation from Japanese to English. 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Team Lead in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:33:09.010", "fingerprint" : "ea61a985934edfd75f5fa7d09de18d93c6f570a65ca499ea59271e9d682abc4f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/ElevenLabs/b20e2b5f-1cc3-40e6-87da-3f907e3796da/application", "externalId" : "b20e2b5f-1cc3-40e6-87da-3f907e3796da", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, APIs, TTS, LLMs", "professionalSkills" : [ "People management", "Operational excellence", "Problem-solving", "Stakeholder management" ], "hardSkillsList" : [ "Technical support", "Customer support", "AI troubleshooting" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" }, { "name" : "AI troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Enterprise support, Team leadership, Technical expertise", "majorSkillsList" : [ "Enterprise support", "Team leadership", "Technical expertise" ], "coreResponsibilities" : "Lead and develop team, Hire talent, Mentor talent, Grow talent, Drive performance, Create culture of excellence, Own enterprise support operations, Manage day-to-day metrics, Manage KPIs, Ensure smooth operations, Support enterprise customers, Provide hands-on technical support, Maintain technical expertise, Support enterprise customers, Support complex issues, Drive operational improvements, Identify gaps, Identify bottlenecks, Create new workflows, Implement new workflows, Implement KPIs, Operationalize improvements, Bridge critical functions, Communicate customer needs, Communicate product gaps, Ensure global coverage, Manage scheduling, Manage coverage, Support enterprise customers, Build documentation, Maintain documentation, Ensure clear resources, Ensure accurate resources, Ensure up-to-date resources", "teamCollaboration" : "Support; Engineering; Revenue", "domainKnowledge" : "AI landscape; AI audio", "domainList" : [ "ai-landscape", "ai-audio" ], "domainSpecificKnowledge" : [ "AI landscape", "AI audio" ], "communicationSkills" : "Translate technical complexity", "documentationSkills" : "Build documentation; Maintain documentation", "problemSolvingSkills" : "Problem-solving mindset; First-principles thinking; Data-driven decision-making", "specialRequirements" : "Address critical issues, Ensure coverage outside standard work", "qualificationsBasic" : "5+ years enterprise support, 5+ years leadership experience, Technical execution capability, Troubleshoot code, Troubleshoot AI, Manage metrics, Manage KPIs, B2B or enterprise support experience", "qualificationsPreferred" : "Experience with AI landscape, Experience with APIs, Experience with TTS, Experience with LLMs, Experience with telephony", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. 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"technicalSkills" : "AWS, Salesforce, Intercom, Salesforce Service Cloud, DevRev, Amazon Connect, Zendesk, Genesys, APIs, AI, RAG, Agent assist, Co-pilot, Workflow automation, Agentic experiences, Event-driven patterns, CTI, Voice infra", "professionalSkills" : [ "System design", "Integration design", "Architecture decisions", "Proof of concepts", "Implementation planning", "Vendor implementation", "RFP evaluation" ], "hardSkillsList" : [ "Platform customisations", "Platform integrations", "Platform automation", "AI use cases", "Enterprise systems integration", "Workflow automation", "System integrations", "Platform customisations", "AI use cases", "RAG", "Agent assist", "Workflow orchestration", "Agentic patterns", "Integration design", "Event-driven patterns", "Security", "Scalability", "Maintainability", "CTI implementation", "Voice infra implementation" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Platform customisations", "level" : 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standards, Simplify vendor landscape, Simplify platform landscape, Improve business outcomes, Mentor team members, Provide leadership to vendors, Provide leadership to contributors", "teamCollaboration" : "Customer Success teams; Onboarding teams; Support teams; Product stakeholders; Business stakeholders; Delivery partners; Internal contributors", "projectManagementSkills" : [ "Release management" ], "domainKnowledge" : "Customer engagement; Customer support; Cloud-native architecture; Distributed systems; AI; Voice infrastructure", "domainList" : [ "customer-engagement", "customer-support", "cloud-native-architecture", "distributed-systems", "ai", "voice-infrastructure" ], "domainSpecificKnowledge" : [ "Customer engagement", "Customer support", "Cloud-native architecture", "Distributed systems", "AI", "Voice infrastructure" ], "toolProficiency" : [ "Intercom", "Salesforce Service Cloud", "DevRev", "Amazon Connect", "Zendesk", "Genesys", "AWS", "Salesforce" ], "communicationSkills" : "Technical leadership", "documentationSkills" : "Documentation", "continuousLearning" : "Personal growth; Training", "innovationCreativity" : "Innovating", "problemSolvingSkills" : "Solve operational problems", "outcomesObjectives" : "Improve business outcomes", "qualificationsBasic" : "Hands-on software engineering background, Experience building enterprise-grade solutions, Deep experience in AWS or Salesforce, Proven experience integrating SaaS platforms, Experience designing workflow automation, Experience building AI use cases, Technical architecture skills, Deep experience implementing CTI or Voice infra, Experience working with business stakeholders, Ability to lead technical delivery, Experience with customer engagement platforms", "qualificationsPreferred" : "Experience with DevRev, Amazon Connect, Zendesk, Genesys, Experience in customer operations domain workflows, Experience with AWS services for AI, Experience with Salesforce platform development, Experience in evolving 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That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year. About the Technical Lead, Customer Engagement Platform role.. We are looking for a strong hands-on Technical Lead to own and evolve our customer engagement platforms across current and future-state systems. This is a deep technical role for someone who can design, build, integrate, and optimise customer support and engagement platforms in a fast-changing environment. Today, the role will work across platforms such as Intercom and Salesforce Service Cloud. Over time, the role will also help evaluate, implement, and scale future-state solutions such as DevRev, Amazon Connect, Zendesk, Genesys, and other customer engagement technologies. The right person for this role is not defined by one tool. They are a strong developer first, with the technical depth and adaptability to work across platforms, build AI-enabled use cases, and lead delivery from architecture through to production support. . What you’ll do… - Own the technical design, build, and ongoing evolution of customer engagement platforms across current and future-state systems - Lead hands-on delivery of platform customisations, integrations, workflows, and automation - Build AI-enabled use cases on top of the platform landscape, including RAG, agent assist, co-pilot, workflow automation, and agentic experiences - Design and implement integrations across customer platforms and core enterprise systems, including Salesforce, AWS-based services, internal data sources, and adjacent business systems - Partner closely with Customer Success, Onboarding, and Support teams to optimise platform usage, improve agent experience, and lift operational efficiency - Work with Product and business stakeholders to translate requirements into scalable technical solutions - Provide technical leadership on platform selection, architecture decisions, proof of concepts, and implementation planning as SiteMinder progresses through future-state platform decisions - Maintain platform health, reliability, security, performance, and operational support practices - Establish engineering standards for configuration, development, release management, documentation, testing, and support - Identify opportunities to simplify the vendor and platform landscape while improving business outcomes - Mentor team members and provide leadership across delivery partners, vendors, and internal contributors where required What you have… - Strong hands-on software engineering background with experience building and delivering enterprise-grade solutions - Deep experience in at least one major platform ecosystem such as AWS or Salesforce, with the ability to adapt quickly across other platforms - Proven experience integrating SaaS platforms, enterprise systems, and APIs in a complex business environment - Strong experience designing and delivering workflow automation, system integrations, and platform customisations - Experience building AI use cases such as RAG, agent assist, workflow orchestration, and agentic patterns - Strong technical architecture skills, including integration design, event-driven patterns, security, scalability, and maintainability Deep experience implementing and maintaining CTI or Voice infra solutions - Experience working closely with business stakeholders to solve operational problems with pragmatic technical solutions - Ability to lead technical delivery while remaining deeply hands-on in execution - Strong communication skills and the ability to work across technical and non-technical teams - Experience with customer engagement or customer support platforms such as Intercom, Salesforce Service Cloud, Amazon Connect, DevRev, Zendesk, or Genesys - Experience in customer operations, service, onboarding, or support domain workflows - Experience with AWS services relevant to AI and integration patterns - Experience with Salesforce platform development - Experience working in environments where platform strategy is still evolving and tool choices are not yet fixed - Experience leading platform modernisation, vendor implementation, or RFP-aligned technical evaluation - Our Perks & Benefits… - Mental health and well-being initiatives - Generous parental (including secondary) leave policy - Flexibility to work in a Hybrid model (2-3 days in-office) - Paid birthday, study and volunteering leave every year - Sponsored social clubs, team events, and celebrations - Employee Resource Groups (ERG) to help you connect and get involved - Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.", "summaryDescription" : "Technical lead, Customer Engagement Platform at SiteMinder. Skills: Customer engagement platforms, AI use cases, Platform architecture, System integrations. Own technical design. Build customer engagement platforms", "createdAt" : "2026-06-16T00:28:31.621", "lastUpdated" : "2026-06-16T11:22:49.109", "ingestTimestamp" : "2026-06-16T00:28:31.621", "mongoId" : "6a3065d1f292fd229cfab966", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Platform customisations", "Platform integrations", "Platform automation", "AI use cases", "Enterprise systems integration", "Workflow automation", "System integrations", "RAG", "Agent assist", "Workflow orchestration", "Agentic patterns", "Integration design", "Event-driven patterns", "Security", "Scalability", "Maintainability", "CTI implementation", "Voice infra implementation", "Leadership", "Mentoring", "Customer engagement platforms", "Platform architecture", "System design", "Architecture decisions", "Proof of concepts", "Implementation planning", "Vendor implementation", "RFP evaluation", "Release management", "Customer engagement", "Customer support", "Cloud-native architecture", "Distributed systems", "AI", "Voice infrastructure", "Intercom", "Salesforce Service Cloud", "DevRev", "Amazon Connect", "Zendesk", "Genesys", "AWS", "Salesforce" ], "skillCount" : 43, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305614f292fd229cf24b6a", "title" : "Technical lead, Customer Engagement Platform", "company" : "SiteMinder", "industry" : "Tech", "salary" : { "min" : 2500000.0, "max" : 4000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Technical Lead in the Technology industry in Pune, India, adjusted for lead seniority and company size." }, "location" : "Pune", "locations" : [ "Pune" ], "timestamp" : "2026-06-16T08:55:38.343", "fingerprint" : "c573d514a35d0381b3af7b476a5222e6b855db4f5a9c8b388992add308577c8e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/siteminder/369caea8-b27e-4257-8e55-994069d79278/application", "externalId" : "369caea8-b27e-4257-8e55-994069d79278", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pune", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "18.5213738,73.8545071" } ], "locationText" : "Pune, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AWS, Salesforce, APIs, RAG, Agent assist, Workflow automation, Agentic experiences, Salesforce Service Cloud, Amazon Connect, DevRev, Zendesk, Genesys, CTI, Voice infra", "professionalSkills" : [ "System design", "Integration design", "Architecture decisions", "Proof of concepts", "Implementation planning", "Vendor implementation" ], "hardSkillsList" : [ "Platform customisations", "Workflow automation", "System integrations", "AI use cases", "Event-driven patterns", "Platform selection", "Release management", "RFP evaluation" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Platform customisations", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "System integrations", "level" : "intermediate" }, { "name" : "AI use cases", "level" : "intermediate" }, { "name" : "Event-driven patterns", "level" : "intermediate" }, { "name" : "Platform selection", "level" : "intermediate" }, { "name" : "Release management", "level" : "intermediate" }, { "name" : "RFP evaluation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Customer engagement platforms, AI use cases, Platform architecture, System integrations", "majorSkillsList" : [ "Customer engagement platforms", "AI use cases", "Platform architecture", "System integrations" ], "coreResponsibilities" : "Own technical design, Build customer engagement platforms, Evolve customer engagement platforms, Lead hands-on delivery, Build AI-enabled use cases, Design integrations, Implement integrations, Optimize platform usage, Improve agent experience, Lift operational efficiency, Translate requirements, Provide technical leadership, Maintain platform health, Maintain platform reliability, Maintain platform security, Maintain platform performance, Establish engineering standards, Identify simplification opportunities, Mentor team members, Provide leadership to partners", "teamCollaboration" : "Partner with Customer Success; Partner with Onboarding teams; Partner with Support teams; Work with Product stakeholders; Work with business stakeholders; Work across technical teams; Work across non-technical teams; Delivery partners; Internal contributors", "projectManagementSkills" : [ "Release management" ], "domainKnowledge" : "Customer engagement; Customer support; Voice infra solutions; Cloud-native architecture; Distributed systems", "domainList" : [ "customer-engagement", "customer-support", "voice-infra-solutions", "cloud-native-architecture", "distributed-systems" ], "domainSpecificKnowledge" : [ "Customer engagement", "Customer support", "Voice infra solutions", "Cloud-native architecture", "Distributed systems" ], "toolProficiency" : [ "Intercom", "Salesforce Service Cloud", "DevRev", "Amazon Connect", "Zendesk", "Genesys" ], "communicationSkills" : "Technical leadership", "documentationSkills" : "Documentation", "continuousLearning" : "Personal growth; Training for advancement", "innovationCreativity" : "Innovating platforms", "problemSolvingSkills" : "Solve operational problems", "outcomesObjectives" : "Improve business outcomes", "qualificationsBasic" : "Hands-on software engineering background, Experience building enterprise-grade solutions, Deep experience in AWS or Salesforce, Proven experience integrating SaaS platforms, Experience designing workflow automation, Experience building AI use cases, Technical architecture skills, Deep experience implementing CTI or Voice infra, Experience working with business stakeholders, Ability to lead technical delivery, Experience with customer engagement platforms, Experience in customer operations domain workflows, Experience with AWS services for AI, Experience with Salesforce platform development, Experience leading platform modernization", "qualificationsPreferred" : "Experience adapting quickly across platforms, Experience designing system integrations, Experience designing platform customisations, Experience with RAG, Experience with agent assist, Experience with workflow orchestration, Experience with agentic patterns, Experience with AWS services for integration, Experience in evolving platform strategy, Experience with RFP-aligned technical evaluation", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year. About the Technical Lead, Customer Engagement Platform role.. We are looking for a strong hands-on Technical Lead to own and evolve our customer engagement platforms across current and future-state systems. This is a deep technical role for someone who can design, build, integrate, and optimise customer support and engagement platforms in a fast-changing environment. Today, the role will work across platforms such as Intercom and Salesforce Service Cloud. Over time, the role will also help evaluate, implement, and scale future-state solutions such as DevRev, Amazon Connect, Zendesk, Genesys, and other customer engagement technologies. The right person for this role is not defined by one tool. They are a strong developer first, with the technical depth and adaptability to work across platforms, build AI-enabled use cases, and lead delivery from architecture through to production support. . What you’ll do… - Own the technical design, build, and ongoing evolution of customer engagement platforms across current and future-state systems - Lead hands-on delivery of platform customisations, integrations, workflows, and automation - Build AI-enabled use cases on top of the platform landscape, including RAG, agent assist, co-pilot, workflow automation, and agentic experiences - Design and implement integrations across customer platforms and core enterprise systems, including Salesforce, AWS-based services, internal data sources, and adjacent business systems - Partner closely with Customer Success, Onboarding, and Support teams to optimise platform usage, improve agent experience, and lift operational efficiency - Work with Product and business stakeholders to translate requirements into scalable technical solutions - Provide technical leadership on platform selection, architecture decisions, proof of concepts, and implementation planning as SiteMinder progresses through future-state platform decisions - Maintain platform health, reliability, security, performance, and operational support practices - Establish engineering standards for configuration, development, release management, documentation, testing, and support - Identify opportunities to simplify the vendor and platform landscape while improving business outcomes - Mentor team members and provide leadership across delivery partners, vendors, and internal contributors where required What you have… - Strong hands-on software engineering background with experience building and delivering enterprise-grade solutions - Deep experience in at least one major platform ecosystem such as AWS or Salesforce, with the ability to adapt quickly across other platforms - Proven experience integrating SaaS platforms, enterprise systems, and APIs in a complex business environment - Strong experience designing and delivering workflow automation, system integrations, and platform customisations - Experience building AI use cases such as RAG, agent assist, workflow orchestration, and agentic patterns - Strong technical architecture skills, including integration design, event-driven patterns, security, scalability, and maintainability Deep experience implementing and maintaining CTI or Voice infra solutions - Experience working closely with business stakeholders to solve operational problems with pragmatic technical solutions - Ability to lead technical delivery while remaining deeply hands-on in execution - Strong communication skills and the ability to work across technical and non-technical teams - Experience with customer engagement or customer support platforms such as Intercom, Salesforce Service Cloud, Amazon Connect, DevRev, Zendesk, or Genesys - Experience in customer operations, service, onboarding, or support domain workflows - Experience with AWS services relevant to AI and integration patterns - Experience with Salesforce platform development - Experience working in environments where platform strategy is still evolving and tool choices are not yet fixed - Experience leading platform modernisation, vendor implementation, or RFP-aligned technical evaluation - Our Perks & Benefits… - Mental health and well-being initiatives - Generous parental (including secondary) leave policy - Flexibility to work in a Hybrid model (2-3 days in-office) - Paid birthday, study and volunteering leave every year - Sponsored social clubs, team events, and celebrations - Employee Resource Groups (ERG) to help you connect and get involved - Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.", "summaryDescription" : "Technical lead, Customer Engagement Platform at SiteMinder. Skills: Customer engagement platforms, AI use cases, Platform architecture, System integrations. Own technical design. Build customer engagement platforms", "createdAt" : "2026-06-16T00:27:39.129", "lastUpdated" : "2026-06-16T08:55:38.343", "ingestTimestamp" : "2026-06-16T00:27:39.129", "mongoId" : "6a305614f292fd229cf24b6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Platform customisations", "Workflow automation", "System integrations", "AI use cases", "Event-driven patterns", "Platform selection", "Release management", "RFP evaluation", "Leadership", "Mentoring", "Customer engagement platforms", "Platform architecture", "System design", "Integration design", "Architecture decisions", "Proof of concepts", "Implementation planning", "Vendor implementation", "Customer engagement", "Customer support", "Voice infra solutions", "Cloud-native architecture", "Distributed systems", "Intercom", "Salesforce Service Cloud", "DevRev", "Amazon Connect", "Zendesk", "Genesys" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305086f292fd229cef1808", "title" : "Technical Customer Support Team Lead", "company" : "ElevenLabs", "industry" : "Operations", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Technical Customer Support Team Lead in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:05:51.529", "fingerprint" : "d8a8fcbe657e1a81b19ac2b229bfded41d2c5b6a235b70b5291ed69693d4b25f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/elevenlabs/b20e2b5f-1cc3-40e6-87da-3f907e3796da/application", "externalId" : "b20e2b5f-1cc3-40e6-87da-3f907e3796da", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, APIs, TTS, LLMs", "professionalSkills" : [ "People management", "Operational excellence", "Problem-solving", "Stakeholder management" ], "hardSkillsList" : [ "Technical support", "Customer support" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" } ], "majorSkills" : "Enterprise support, Team leadership, Technical expertise", "majorSkillsList" : [ "Enterprise support", "Team leadership", "Technical expertise" ], "coreResponsibilities" : "Lead and develop team, Hire talent, Mentor talent, Grow talent, Own enterprise support operations, Manage day-to-day metrics, Manage KPIs, Ensure smooth operations, Provide hands-on technical support, Support enterprise customers, Support complex issues, Drive operational improvements, Identify gaps, Identify bottlenecks, Create new workflows, Implement new workflows, Operationalize improvements, Bridge critical functions, Communicate customer needs, Communicate product gaps, Ensure global coverage, Manage scheduling, Manage coverage, Build documentation, Maintain documentation", "teamCollaboration" : "Support; Engineering; Revenue", "domainKnowledge" : "AI landscape; AI audio", "domainList" : [ "ai-landscape", "ai-audio" ], "domainSpecificKnowledge" : [ "AI landscape", "AI audio" ], "communicationSkills" : "Translate technical complexity", "problemSolvingSkills" : "First-principles thinking; Data-driven decision-making", "qualificationsBasic" : "5+ years enterprise support, 5+ years leadership experience, Technical execution capability, Troubleshoot code, Troubleshoot AI, Manage metrics, Manage KPIs, B2B or enterprise support experience", "qualificationsPreferred" : "Experience with AI landscape, Experience with APIs, Experience with TTS, Experience with LLMs, Experience with telephony", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. 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Inside sales; Brand Manager; Partner technical teams; Vendor technical teams", "domainKnowledge" : "Cybersecurity; Software; Hardware; Cloud solutions", "domainList" : [ "cybersecurity", "software", "hardware", "cloud-solutions" ], "domainSpecificKnowledge" : [ "Cybersecurity", "Software", "Hardware", "Cloud solutions" ], "communicationSkills" : "Client education; Technical promotion", "problemSolvingSkills" : "Problem identification; Problem resolution", "specialRequirements" : "Company car", "qualificationsBasic" : "Bac +5 in cybersecurity, Excellent knowledge of cybersecurity solutions, Negotiation skills, Client orientation, Ability to identify and solve problems, English B2 level", "qualificationsPreferred" : "Licence degree", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "# **Position:** Technical Solution Engineer # **Job Description:** Job Description **À propos d 'Arrow :** _Arrow Entreprise Computing Solutions, division du Groupe Arrow Electronics (16 500 collaborateurs répartis sur 58 pays, CA + $24 Mds), fournit aux professionnels de l’informatique (sociétés de services, éditeurs et intégrateurs) des solutions technologiques globales associées à des offres de formation et de services, dans 5 segments principaux : les serveurs, le stockage et la virtualisation, réseaux et sécurité, logiciels d’infrastructure et les solutions Cloud._ **Votre mission :** En tant qu’**Ingénieur Avant-vente Cybersécurité** , vos missions consisteront à: * Assurer le niveau de certification requis suivant les axes stratégiques produits ARROW. * Participer à la veille technologique. * Animer notre réseau clients en participant/organisant des actions techniques en binôme avec nos équipes commerciales. * Donner support aux équipes commerciales (Commerciaux terrain, Inside Sales) d’ARROW dans l’élaboration et construction d’offres. * Promouvoir le positionnement technique d’ARROW en mixant l’expertise software et hardware. * Eduquer la population commerciale & clients ARROW au travers de formations/supports/WebSem/Workshop. * Mettre en place un show-room permettant de promouvoir la valeur ajoutée d’ARROW au travers de séminaires. * Support marketing à bâtir au niveau technique. * Participer activement à la mise en place des séminaires ARROW ou autres évènements marketing visant à promouvoir la valeur ajoutée commerciale et technique d’ARROW relation constructeur/ARROW côté technique. * AIDE à la création de fiches produits, documents marketing ARROW … etc. en collaboration avec le Brand Manager. * Communiquer et développer un relationnel avec les équipes techniques de nos partenaires clients et constructeurs/éditeurs. **Votre profil et vos compétences:** * Vous avez un cursus en cybersecurité (Bac +5) * Formation Licence souhaitée. * Excellente connaissance des solutions cybersécurité (firewalling entre-autres). * Compétences en matière de négociation et de communication. * Une forte orientation vers le client avec un sens de l'innovation. * Capacité à identifier et résoudre les problèmes des partenaires. * Anglais obligatoire (niveau B2). * Capacité à travailler au sein d’une équipe. **Avantages:** * Voiture de fonction. * Salaire de base compétitif avec un variable basé sur vos performances. * Avantages sociaux : mutuelle, prévoyance, RTT, Contrat CDI à plein temps. * Très bonne ambiance de travail dans une équipe des collaborateurs passionnés. * Réelles perspectives d’évolution. * Culture de travail où vous pouvez avoir un impact. * Travail au sein d’une organisation internationale, reconnue dans le monde entier dans son secteur. #LI-AWK # **Location:** FR-Courbevoie, France (Rue du Général Audran) # **Time Type:** Full time # # **Job Category:** Sales", "summaryDescription" : "Technical Solution Engineer at Arrow. Skills: Cybersecurity, Technical sales, Client relations. Maintain product certification levels. Participate in technological watch", "postedDate" : "2026-06-12T04:59:50.233", "createdAt" : "2026-06-12T04:59:50.171", "lastUpdated" : "2026-06-15T00:46:33.195", "ingestTimestamp" : "2026-06-12T04:59:50.171", "mongoId" : "6a2b534474d8ee00a07b1957", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://arrow.wd1.myworkdayjobs.com/AC/job/FR-Courbevoie-France-Rue-du-Gnral-Audran/Technical-Solution-Engineer_R243849", "salaryAnnualMin" : 49920, "salaryAnnualMax" : 49920, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cybersecurity solutions", "Firewalling", "Innovation", "Teamwork", "Cybersecurity", "Technical sales", "Client relations", "Customer education", "Marketing support", "Software", "Hardware", "Cloud solutions", "ARROW strategic axes certification" ], "skillCount" : 13, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69ff051d4c40e2acd136ea98", "title" : "Prod Comp Assc - TSE with Japanese language, RISC Ops", "company" : "Amazon (China) Holding Company Limited", "industry" : "Administrative Support, Risk Family, Logistics", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for E-commerce in Beijing, China, adjusted for Seniority and Company Size." }, "location" : "Beijing, CHN", "locations" : [ "Beijing, CHN" ], "certifications" : [ "JLPT N1" ], "timestamp" : "2026-06-15T00:03:54.373", "fingerprint" : "b6a8b01d6e3fd256bc0fc344d0d2e1cb7a8c1a9aab3e1a9c7cebfc76d8f265c4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10415469/apply", "externalId" : "c917cc3a-1361-4645-b5cc-c4e7c6b8863b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Product classification", "Policy violation identification", "Process improvement" ], "hardSkillsList" : [ "Regulatory compliance", "Risk assessment" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Product compliance, Japanese language, Operational analysis", "majorSkillsList" : [ "Product compliance", "Japanese language", "Operational analysis" ], "coreResponsibilities" : "Classify products based on compliance risk, Identify and remove policy violating products, Ensure high standard of safety and compliance, Follow standard operating procedures, Develop skills and unravel potential, Propose improvement opportunities for processes, Train and mentor other associates, Analyze metrics, Interpret trends, Propose corrective actions", "teamCollaboration" : "Work with legal and quality team; Contact with stakeholders from different countries", "domainKnowledge" : "Product compliance; Regulatory storage; Transportation regulations", "domainList" : [ "product-compliance", "regulatory-storage", "transportation-regulations" ], "domainSpecificKnowledge" : [ "Product compliance", "Regulatory storage", "Transportation regulations" ], "continuousLearning" : "Develop skills; Unravel potential", "innovationCreativity" : "Propose improvement opportunities", "problemSolvingSkills" : "Analyze metrics; Interpret trends; Propose corrective actions", "qualificationsBasic" : "Advanced proficiency in Japanese, JLPT N1 certification required, Intermediate proficiency in English", "qualificationsPreferred" : "1-2 years of experience in business processes, Experience in outsourcing business processes, Operational database management experience, Ability to make decisions with unclear information, Extensive Internet experience, Quick search for information, Attention to detail, Ability to analyze and find patterns in large data", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. Key job responsibilities As part of your role, you will have the opportunity to - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Basic Qualifications: - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required - Intermediate proficiency in English (reading and writing) Preferred Qualifications: - 1-2 years of experience in the field of business processes based on data; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts; - Extensive experience with the Internet and search engines; - Quick search for the necessary information about the goods; - Attention to detail; - Ability to analyze and find patterns in large data sets; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Prod Comp Assc - TSE with Japanese language, RISC Ops at Amazon (China) Holding Company Limited. Skills: Product compliance, Japanese language, Operational analysis. Classify products based on compliance risk. Identify and remove policy violating products", "postedDate" : "2026-06-13T02:17:28.067", "createdAt" : "2026-06-13T02:17:28.067", "lastUpdated" : "2026-06-15T00:03:54.373", "ingestTimestamp" : "2026-06-13T02:17:28.067", "mongoId" : "69ff051d4c40e2acd136ea98", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10415469/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Regulatory compliance", "Risk assessment", "Mentoring", "Product compliance", "Japanese language", "Operational analysis", "Product classification", "Policy violation identification", "Process improvement", "Regulatory storage", "Transportation regulations", "JLPT N1" ], "skillCount" : 12, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305b1cf292fd229cf59781", "title" : "Accounting Manager – Japanese Bilingual", "industry" : "Banking", "salary" : { "min" : 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"2026-06-15T22:18:01.391", "mongoId" : "6a305b1cf292fd229cf59781", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a210e2074d8ee00a0af5d5a", "title" : "Sales Manager, Mid-Market Sales, Google Customer Solutions (English, Japanese)", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 1.3E7, "max" : 1.95E7, "currency" : "JPY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in Tokyo, Japan, adjusted for Google's company size and the specific role requirements." }, "location" : "[Tokyo, Japan, [Tokyo, Japan], null, null, Tokyo, JP]", "locations" : [ "[Tokyo, Japan, [Tokyo, Japan], null, null, Tokyo, JP]" ], "timestamp" : "2026-06-16T12:55:39.869", "fingerprint" : "5970cc85ea957ab8fcac425ef3b960df24f5213e3dc0368bc751df21ac9b8a13", "source" : "google", "language" : "en", "externalId" : "114136608361325254", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tokyo", "country" : "Japan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "35.6768601,139.7638947" } ], "locationText" : "Tokyo, Japan", "experienceLevel" : "Manager", "summaryDescription" : "Sales Manager, Mid-Market Sales, Google Customer Solutions (English, Japanese) at Google", "postedDate" : "2026-06-16T01:47:54.315", "createdAt" : "2026-06-16T01:47:54.315", "lastUpdated" : "2026-06-16T12:55:39.869", "ingestTimestamp" : "2026-06-16T01:47:54.315", "mongoId" : "6a210e2074d8ee00a0af5d5a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30564bf292fd229cf2701c", "title" : "シニアテクニカルカスタマーソリューションマネージャー / Senior Technical Customer Solutions Manager", "company" : "Amazon Web Services Japan GK", "industry" : "Solutions Architect, Tech, Customer Solutions Mgr, Cloud Computing", "salary" : { "min" : 1.3E7, "max" : 1.95E7, "currency" : "JPY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Senior Technical Customer Solutions Manager in Tokyo, Japan, with adjustments for Amazon Web Services' company size and the technology industry." }, "location" : "Tokyo, JPN", "locations" : [ "Tokyo, JPN" ], "timestamp" : "2026-06-16T07:25:59.965", "fingerprint" : "6034b8f72651746a00baf6e27d03124be71ed8cd1c3ec97c3572718faa9075dd", "source" : "amazon", "language" : "ja", "applyUrl" : "https://account.amazon.jobs/jobs/10448556/apply", "externalId" : "218fffc3-b21a-41aa-806c-2fc7f2a7ecd3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tokyo", "country" : "Japan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "35.6768601,139.7638947" } ], "locationText" : "Tokyo, Japan", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, Cloud services, AI", "professionalSkills" : [ "Business strategy", "IT strategy", "System planning", "Solution proposal", "Business value realization", "Organizational transformation", "Governance building", "Stakeholder engagement" ], "hardSkillsList" : [ "Business analysis", "Solution architecture" ], "hardSkills" : [ { "name" : "Business analysis", "level" : "intermediate" }, { "name" : "Solution architecture", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Cloud strategy, AI adoption", "majorSkillsList" : [ "Customer Success", "Cloud strategy", "AI adoption" ], "coreResponsibilities" : "Understand customer business strategy and goals, Understand industry-specific business challenges and trends, Formulate strategies for business value realization using cloud, Propose strategies for business value realization using cloud, Build trust with customer executives and business leaders, Support decision-making for cloud and AI adoption, Collaborate with AWS sales, solution architects, and professional, Collaborate with partners, Lead execution plan promotion, Track business outcomes, Support building organizational capabilities for autonomous and effective, Support CCoE and governance building, Support talent development, Customize best practices and programs for customer situations, Accelerate cloud journey", "teamCollaboration" : "Account team member; Internal stakeholders; External stakeholders", "projectManagementSkills" : [ "Project execution", "Program management" ], "domainKnowledge" : "Cloud computing; Artificial Intelligence; Business transformation; Organizational change; CCoE; Governance", "domainList" : [ "cloud-computing", "artificial-intelligence", "business-transformation", "organizational-change", "ccoe", "governance" ], "domainSpecificKnowledge" : [ "Cloud computing", "Artificial Intelligence", "Business transformation", "Organizational change", "CCoE", "Governance" ], "communicationSkills" : "Presentations to executives; Business discussions", "continuousLearning" : "Onboarding Buddy support; Training programs; On-the-job training; Knowledge sharing communities", "innovationCreativity" : "MVP creation", "problemSolvingSkills" : "Identify blockers; Identify resource constraints; Identify priority changes; Problem resolution", "outcomesObjectives" : "Achieve customer business goals; Solve customer business challenges; Realize business value through technology; Become a trusted partner", "qualificationsBasic" : "5+ years consulting, IT strategy, or system planning, Experience leading problem analysis to solution proposal and execution, Experience proposing and presenting to executives or business leaders, Experience designing, developing, or operating systems using AWS/cloud services, Technical understanding of AI, Japanese language proficiency (speaking, reading, writing), Business English proficiency (reading, writing)", "qualificationsPreferred" : "Deep industry knowledge in finance, manufacturing, retail, or telecommunications, Understanding of business processes in specific industries, Experience in organizational transformation, Experience building CCoE, Change management experience, Project management certification (PMP, Scrum), Consulting-related certification or experience, Experience leading large migration programs, Experience leading modernization projects, Experience creating data-driven business cases, Experience performing ROI analysis", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "お客様の経営戦略とテクノロジーの交差点に立ち、クラウドがもたらすビジネス価値を最大化する——そんな挑戦に興味はありませんか？カスタマーソリューションマネージャー（CSM）は、業界を代表する大手企業のお客様に対し、自身の技術的知見と経営戦略への深い理解を組み合わせ、お客様のビジネス価値の実現を推進する役割です。お客様の経営層が掲げるビジョンや中期経営計画を起点に、クラウド活用によって実現すべきビジネス成果を定義し、その達成に向けた戦略を策定します。戦略の実行においては、お客様の組織変革やガバナンス構築も含めた包括的なアプローチで、社内外の多様なステークホルダーを巻き込みながら、中長期にわたるクラウドジャーニーをリードします。単なるプロジェクト推進ではなく、お客様のビジネスそのものを深く理解し、テクノロジーを通じた事業変革のパートナーとして、お客様と共に成果を生み出していく。そんな仕事に挑戦しませんか？ Key job responsibilities - お客様の経営戦略・事業目標を深く理解し、業界特有のビジネス課題やトレンドを踏まえ、クラウドやAI活用によるビジネス価値の実現に向けた戦略を策定・提案する - お客様の経営層・事業部門リーダーとの信頼関係を構築し、クラウドやAI活用の意思決定を支援する - AWSの営業、ソリューションアーキテクト、プロフェッショナルサービス、パートナー等と連携し、実行計画の推進とビジネス成果の追跡をリードする - お客様がクラウドやAIを自律的かつ効果的に活用するための組織能力（CCoE、ガバナンス、人材育成等）の構築を支援する - ベストプラクティスや各種プログラムをお客様の状況に合わせてカスタマイズし、クラウドジャーニーを加速させる A day in the life 特定のお客様（業界を代表する大手企業）に対する顧客担当チーム（アカウントチーム）の一員として、お客様のビジネス上の目標達成や課題解決に向けて活動します。お客様のCxOとビジネス目標を達成するAIのユースケースをディスカッションし、実際にMVPを作成することもあります。お客様のビジネス目標を達成するためにAWSで稼働するシステムやアプリケーションが計画された後は、そのプロジェクトが計画どおりに進んでいるか継続的に追跡します。想定よりプロジェクトが進んでいない、またはアプリケーションが利用されていない場合は、その理由（技術的なブロッカー、リソース不足、優先度変更等）を特定し、解決に向けて動きます。「計画策定や移行を完了したら完了」ではなく、お客様が実際にビジネス価値を得るまでお客様を支援し、お客様の信頼されるパートナーとなることもCSMの醍醐味の一つです。 About the team チームメンバーのバックグラウンドは多様です。戦略コンサルティングファーム出身者、SIerでの大規模プロジェクトリーダー経験者、事業会社でIT戦略やDXを推進してきたメンバー、ネットワークやセキュリティの専門家など、それぞれの強みを活かしながらお客様のビジネス価値の実現に取り組んでいます。入社後は経験豊富なCSMがOnboarding Buddyとして伴走し、研修プログラムやOJTを通じてCSMとしての立ち上がりをサポートします。チーム内では業界別・テーマ別のコミュニティを通じたナレッジ共有が活発に行われており、一人で抱え込まない文化が根付いています。 #aws-jp-sa-ap #aws-jp-csmt-ap #AWSJAPAN Basic Qualifications: - 大手企業に対するコンサルティング、IT戦略策定、またはシステム構想・企画を課題分析から解決策の提案・実行までをリードした経験（合わせて5年以上） - 経営層または事業部門リーダーに対する提案・プレゼンテーションの経験 - AWS/クラウドサービスを用いたシステム設計、開発または運用の経験 - AIに関する技術的な理解 - 日本語（会話、読み書き）およびビジネス英語（読み書き）のスキル Preferred Qualifications: - 特定業界（金融、製造、流通、通信等）における深い業界知識とビジネスプロセスの理解 - 組織変革、CCoE構築、またはチェンジマネジメントの経験 - プロジェクト管理の資格（PMP、スクラム等）またはコンサルティング関連の資格・経験 - 大規模移行プログラムまたはモダナイゼーションプロジェクトの推進経験 - データに基づいたビジネスケース作成やROI分析の経験 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "シニアテクニカルカスタマーソリューションマネージャー / Senior Technical Customer Solutions Manager at Amazon Web Services Japan GK. Skills: Customer Success, Cloud strategy, AI adoption. Understand customer business strategy and goals. Understand industry-specific business challenges and trends", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T22:00:15.995", "lastUpdated" : "2026-06-16T07:25:59.965", "ingestTimestamp" : "2026-06-15T22:00:15.995", "mongoId" : "6a30564bf292fd229cf2701c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448556/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Business analysis", "Solution architecture", "Customer Success", "Cloud strategy", "AI adoption", "Business strategy", "IT strategy", "System planning", "Solution proposal", "Business value realization", "Organizational transformation", "Governance building", "Stakeholder engagement", "Project execution", "Program management", "Cloud computing", "Artificial Intelligence", "Business transformation", "Organizational change", "CCoE", "Governance" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305052f292fd229ceeee99", "title" : "Technical Solutions Engineer", "company" : "Uplane", "industry" : "Customer Success", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "remote", "locations" : [ "remote" ], "timestamp" : "2026-06-16T11:05:39.702", "fingerprint" : "305ef0d6ac298ce8c3dff529c25802c213c36127a3efc4278b97188942d713a0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/uplane/f72fcc23-0942-4ad1-aec0-8c76abc62fbc/application", "externalId" : "f72fcc23-0942-4ad1-aec0-8c76abc62fbc", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "HTML, CSS, JavaScript, Google Tag Manager, GA4, Meta Pixel, Conversions API, Google Ads, TikTok, LinkedIn, Shopify, Notion, Linear", "professionalSkills" : [ "Front-end development", "Performance marketing", "Client support", "Technical point" ], "hardSkillsList" : [ "Front-end coding", "Responsive front-ends", "Conversion tracking", "Commerce integrations", "Payment flows", "Webhooks", "Landing page optimization", "Page speed", "Debugging", "Automation" ], "softSkillsList" : [ "Hard-working", "Smart", "Humble", "People person", "Patience" ], "hardSkills" : [ { "name" : "Front-end coding", "level" : "intermediate" }, { "name" : "Responsive front-ends", "level" : "intermediate" }, { "name" : "Conversion tracking", "level" : "intermediate" }, { "name" : "Commerce integrations", "level" : "intermediate" }, { "name" : "Payment flows", "level" : "intermediate" }, { "name" : "Webhooks", "level" : "intermediate" }, { "name" : "Landing page optimization", "level" : "intermediate" }, { "name" : "Page speed", "level" : "intermediate" }, { "name" : "Debugging", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Hard-working" }, { "name" : "Smart" }, { "name" : "Humble" }, { "name" : "People person" }, { "name" : "Patience" } ], "majorSkills" : "Front-end development, Performance marketing, Technical support", "majorSkillsList" : [ "Front-end development", "Performance marketing", "Technical support" ], "coreResponsibilities" : "Set up conversion tracking, Implement conversion tracking, Test conversion tracking, Integrate purchase features, Integrate checkout features, Wire up forms, Wire up payment flows, Wire up webhooks, Debug landing pages, Polish landing pages, Fine-tune landing pages, Fix front-end issues, Fix responsive issues, Fix layout issues, Improve page speed, Act as technical point, Troubleshoot issues, Communicate proactively, Own problems, Automate work", "teamCollaboration" : "Close collaboration", "domainKnowledge" : "Performance marketing; AdTech; E-commerce", "domainList" : [ "performance-marketing", "adtech", "e-commerce" ], "domainSpecificKnowledge" : [ "Performance marketing", "AdTech", "E-commerce" ], "toolProficiency" : [ "Slack", "Notion", "Linear" ], "communicationSkills" : "Clear communication; Proactive communication", "continuousLearning" : "Learn new tools; Learn integrations; Learn platforms", "problemSolvingSkills" : "Troubleshoot issues; Solve problems", "specialRequirements" : "Remote contractor", "outcomesObjectives" : "Make AI-generated landing pages convert; Measure correctly", "qualificationsBasic" : "Front-end coding experience, Build responsive front-ends, Edit responsive front-ends, Fluent written English", "qualificationsPreferred" : "Performance-marketing tracking experience, GTM experience, GA4 experience, Pixels experience, Conversions API experience, Shopify integration experience, Checkout integration experience, Payment flow integration experience, AdTech experience, Agency experience, Consulting experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Uplane (YC F25) Companies waste billions on bad ads, mismatched landing pages, and poor budget allocation. Uplane fixes this by replacing a patchwork of agencies, spreadsheets, and siloed tools with one self-improving AI system. It creates ads, builds matching landing pages, allocates budgets across different channels, and more. We are building the AI engine that will manage and spend the world's marketing budget. About The Role We're seeking a hands-on Technical Solutions Engineer to be the technical backbone of our managed service business. Your job is to make AI-generated landing pages convert and measure correctly: set up and test performance-marketing tracking, wire up commerce and conversion features, fix and fine-tune pages, and act as the technical point of contact for our clients. The work sits between front-end engineering and performance marketing. You'll work remotely as a contractor, full-time, in close collaboration with our team and customers. Why Join - Be an early team member at a well-funded, YC-backed startup - Solve a massive problem in a massive market - Take ownership and grow quickly; your work directly drives client results (and revenue) - Remote-first contract with a fast-moving, ambitious, fun, humble team Responsibilities - Performance Marketing Tracking: Set up, implement, and test conversion tracking on landing pages. - Conversion & Commerce Integrations: Integrate purchase and checkout features (e.g. Shopify) so customers can buy directly on the AI-built landing pages. Wire up forms, payment flows, and webhooks. - Landing Page Fixes & Fine-Tuning: Debug, polish, and fine-tune landing pages built by our AI marketing strategists, including front-end fixes, responsive issues, layout, and page speed. - Client Tech Support: Be the technical point of contact for our clients via Slack. Troubleshoot issues, communicate clearly and proactively, and own problems through to resolution. - Learn, Adapt & Automate: Our stack keeps growing. Stay curious and flexible, picking up new tracking tools, integrations, and platforms as our needs evolve. Automate as much of your own work as you can. Requirements - Front-end coding experience (must-have): You're comfortable building and editing responsive front-ends with HTML, CSS, and JavaScript. Junior candidates are welcome, and we care more about raw ability and drive than years of experience. - Hard-working, smart, and humble. You take ownership and are willing to solve whatever problem you or the customers may face. You don't give up until the issue is solved. - A people person with fluent written English. You'll support clients directly over Slack, so you communicate clearly, proactively, and with patience. - A fast learner. You're excited to pick up performance-marketing tracking and new tools quickly. No prior tracking experience required. - Able to work independently as a full-time remote contractor, in a time zone that overlaps well with Europe or the US (Latin America, Europe, or US all welcome). Nice to Have - Experience with performance-marketing tracking (GTM, GA4, pixels, conversion APIs): a real plus, but not required, and we'll help you learn it - Experience integrating Shopify or checkout/payment flows - Previous touchpoints with marketing, AdTech, or an agency/consulting environment Tech Stack (what you'll work with) - Tracking & Analytics: Google Tag Manager, GA4, Meta Pixel + Conversions API, Google Ads / TikTok / LinkedIn pixels - Commerce & Integrations: Shopify, checkout/payment, forms, webhooks - Front-end: HTML, CSS, JavaScript - Collaboration: Slack, Notion, Linear - …and more. Our stack evolves, so flexibility to learn new tools is expected", "summaryDescription" : "Technical Solutions Engineer at Uplane. Skills: Front-end development, Performance marketing, Technical support. Set up conversion tracking. Implement conversion tracking", "createdAt" : "2026-06-16T00:25:34.557", "lastUpdated" : "2026-06-16T11:05:39.702", "ingestTimestamp" : "2026-06-16T00:25:34.557", "mongoId" : "6a305052f292fd229ceeee99", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Front-end coding", "Responsive front-ends", "Conversion tracking", "Commerce integrations", "Payment flows", "Webhooks", "Landing page optimization", "Page speed", "Debugging", "Automation", "Hard-working", "Smart", "Humble", "People person", "Patience", "Front-end development", "Performance marketing", "Technical support", "Client support", "Technical point", "AdTech", "E-commerce", "Slack", "Notion", "Linear" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca50c74d8ee00a09b46fa", "title" : "Will Call Customer Service Rep (CRL)", "company" : "Oldcastle BuildingEnvelope", "industry" : "Manufacturing", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Junior Will Call Customer Service Rep in the United States, with adjustments for industry and company size." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-15T09:51:45.495", "fingerprint" : "57923a16b0e5c025ea4540ee71ec6c89249c5c9fc509f040f2648dcaa23b9f62", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oldcastlebuildingenvelope/jobs/4282378009", "externalId" : "4282378009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Business relationships" ], "hardSkillsList" : [ "Mathematical calculations" ], "softSkillsList" : [ "Critical thinking", "Independent thinking" ], "hardSkills" : [ { "name" : "Mathematical calculations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Independent thinking" } ], "majorSkills" : "Customer service, Product knowledge", "majorSkillsList" : [ "Customer service", "Product knowledge" ], "coreResponsibilities" : "Provide exceptional customer service, Understand C. R. Laurence products, Offer solutions to customers, Facilitate unique customer experiences, Complete general administrative support, Maintain broad knowledge of clients, Maintain broad knowledge of products, Maintain broad knowledge of services, Document customer interactions, Document customer transactions, Listen attentively to customer needs, Demonstrate empathy to customers, Process over-the-counter orders accurately, Process phoned orders accurately, Process faxed orders accurately, Process e-mailed orders accurately, Process orders in a timely manner, Receive payments from Will Call customers, Process payments over the phone, Answer multi-line telephone professionally, Interact with face to face customers, Develop professional business relationships, Develop productive business relationships, Define customer service requirements, Define customer expectations, Respond to all inquiries promptly, Respond to all inquiries professionally, Respond to all inquiries courteously, Build sustainable relationships with customers, Build trust with customer accounts, Engage customers, Adapt to customer requirements, Respond to customer requests, Maintain customer records, Process customer accounts, File documents", "teamCollaboration" : "Internal working associates; Manufacturers; Customers", "domainKnowledge" : "C. R. Laurence products", "domainList" : [ "c-r-laurence-products" ], "domainSpecificKnowledge" : [ "C. R. Laurence products" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Document customer interactions; Document customer transactions; Maintain records; File documents", "problemSolvingSkills" : "Anticipate issues; Resolve issues; Handle difficult situations; Handle dissatisfied customers", "qualificationsBasic" : "1 year office support experience, Customer service role experience, High School diploma or equivalent", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. What You'll Will Get To Do The Will Call Customer Service Rep provides exceptional customer service to all C. R. Laurence customers. Through the detailed understanding of all C. R. Laurence products, the CSR offers solutions and facilitates a unique experience to all internal and external customers. In addition, completes general administrative support while in a hectic and fast passed environment. This position serves as an ambassador to the company and will be the face of the company through daily interactions. Job Responsibilities Maintain broad knowledge of clients, products and services. Document customer interactions and transactions Listen attentively to customer needs and concerns; demonstrate empathy Accurately process over-the-counter, phoned, faxed and e-mailed orders accurately and in a timely manner Receive and process payments of Will Call customers as well as over the phone (cash, debit, etc.) Answer multi-line telephone in a professional manner Face to face customers interactions Develop and maintain professional and productive business relationships with your internal and external customers that result in a clear definition and understanding of their service requirements and expectations. Respond to all inquiries in a prompt, professional, and courteous manner between internal working associates, manufacturers, and customers Build sustainable relationships and trust with customer accounts through open and interactive communication Go the extra mile to engage customers, adapt and respond to different types of customer requirements or requests Customer database management - Maintain records of customer interactions, process customer accounts and file documents Other duties as assigned Qualification Requirements 1 year of office support experience in a customer service role High School diploma or equivalent Ability to work in a fast-paced, team environment Organized and able to keep others organized with ability to prioritize effectively Must be able to communicate effectively and conduct yourself professionally, with excellent written and verbal communications Demonstrate critical thinking and independent thinking skills to anticipate and resolve issues Utilizes strong time management and organizational skills to successfully multi-task Maintain business poise and professionalism under stressful situations Handle difficult situations and dissatisfied customers in a calm and professional manner. Able to read and perform simple mathematical calculations What OBE Offers You Benefits that benefit you – industry competitive benefits at the lowest cost to the employee Work-life balance – PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses Training – We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.", "summaryDescription" : "Will Call Customer Service Rep (CRL) at Oldcastle BuildingEnvelope. Skills: Customer service, Product knowledge. Provide exceptional customer service. Understand C. R. Laurence products", "postedDate" : "2026-06-13T23:03:21.046", "createdAt" : "2026-06-13T23:03:21.046", "lastUpdated" : "2026-06-15T09:51:45.495", "ingestTimestamp" : "2026-06-13T23:03:21.046", "mongoId" : "6a2ca50c74d8ee00a09b46fa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Mathematical calculations", "Critical thinking", "Independent thinking", "Customer service", "Product knowledge", "Business relationships", "C. R. Laurence products" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb00c74d8ee00a09d8a1a", "title" : "Technical Customer Success Specialist", "company" : "Hostinger", "industry" : "Customer Success", "location" : "Kaunas", "locations" : [ "Kaunas", "Vilnius" ], "timestamp" : "2026-06-15T10:02:56.119", "fingerprint" : "bf31b18a14450c1c4ff0fb2a60d1e736d1fbe4f6fe7ae6797626c4d78d3f155b", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/hostinger/1baac52e-69ba-4e62-96b7-aa08d39442ce/application", "externalId" : "1baac52e-69ba-4e62-96b7-aa08d39442ce", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kaunas", "country" : "Lithuania", "continent" : "eu", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Kaunas, Lithuania", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 1, "experienceLevel" : "Entry", "technicalSkills" : "AI, web hosting, domains, DNS, email systems, website setup", "professionalSkills" : [ "Websites, domains, emails, billing, builder tools, hosting, infrastructure." ], "hardSkillsList" : [ "technical troubleshooting", "diagnose and fix complex technical issues" ], "softSkillsList" : [ "curious, adaptable, self-reflection" ], "hardSkills" : [ { "name" : "technical troubleshooting", "level" : "intermediate" }, { "name" : "diagnose and fix complex technical issues", "level" : "intermediate" } ], "softSkills" : [ { "name" : "curious, adaptable, self-reflection" } ], "majorSkills" : "technical troubleshooting, AI tools, customer guidance, web hosting fundamentals", "majorSkillsList" : [ "technical troubleshooting, AI tools, customer guidance, web hosting fundamentals" ], "coreResponsibilities" : "Handling customer issues via live chat and tickets, fixing root causes, walking customers through resolutions, providing additional resources, contributing to improving the AI Agent by identifying bugs, providing feedback, and thinking strategically.", "teamCollaboration" : "Peer-to-peer learning sessions and feedback loops.", "toolProficiency" : [ "AI Agent Kodee, hPanel, cPanel" ], "communicationSkills" : "fluent English; written communication; spoken communication; simplify technical concepts; actionable guidance", "continuousLearning" : "Limitless learning opportunities, 5-week trainings in technology, product, and communication knowledge, access to platforms like Reforge and Scribd, feedback culture, internal mobility, and a team eager to share knowledge.", "innovationCreativity" : "Drive innovation. Contribute to systems and tools that shape customer experience at scale. Improve workflows, identify recurring pain points, collaborate with AI-powered systems.", "problemSolvingSkills" : "complex technical issues; root cause fixing; improving workflows; identifying recurring pain points", "specialRequirements" : "Ability to balance work and studies with morning, day, and night shifts that rotate on a monthly basis.", "outcomesObjectives" : "Help customers achieve their online success by fixing root causes. Improve how thousands of similar customer issues are handled automatically. Create exceptional customer experiences.", "qualificationsBasic" : "Fluent English (written and spoken). Proven technical troubleshooting experience in hosting, infrastructure, or similar environments. Understanding of web hosting fundamentals (domains, DNS, email systems, websites setup). Actively using AI tools and automation. Ability to simplify technical concepts. Curious and proactive learner. Comfortable with uncertainty and fluid responsibilities. Uses self-reflection for growth.", "qualificationsPreferred" : "Direct experience with WordPress, hPanel, cPanel, hosting environments, or website management tools. Experience directly working with and contributing to AI-powered tools, automations, and chatbots. Ability to identify patterns, improve workflows, and contribute ideas that help support scale smarter.", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT US We’re shaping the future of online success — powered by AI and driven by people. With 900+ talented professionals and over 5 million customers in 150 countries, we help creators and entrepreneurs bring their ideas to life faster and easier than ever before. THE VISION At Hostinger, over 85% of customer conversations are already handled autonomously by Kodee, our AI agent. The customer issues that reach our specialists are the ones that require real problem-solving: complex technical issues, and situations where human judgment still matters most. As your expertise grows, so does your impact - from helping individual customers to improving how thousands of similar customer issues are handled automatically in the future. YOUR JOURNEY \uD83C\uDFC1 Customer Success Specialist → Mentor → CS Product Expert → CX AI Engineer \uD83D\uDE80 Progression at Hostinger is based on performance, ownership, initiative, and impact. The people who grow fastest are the ones who stay curious, thrive in uncertainty, and drive innovation. Stage 1: Customer Success Specialist You start by building deep product knowledge across all five areas: websites, domains, emails, billing, and builder tools, along with the internal tools and processes you'll rely on every day. Once this phase is complete, you’ll begin handling customer issues via live chat and tickets, helping customers achieve their online success by fixing root causes, walking them through resolutions, and providing additional resources to grow their knowledge. You’ll also directly contribute to improving our AI Agent, Kodee, by identifying bugs, providing feedback, and thinking strategically. How long you stay here depends on how deeply you've mastered the work - there's no fixed timeline. Stage 2: Mentor → CS Product Expert As your product knowledge solidifies, you start directly contributing to how the team learns, while continuing to support our customers. This isn't a role change or a side project. It's part of the core responsibilities. Peer-to-peer learning sessions and feedback loops become a regular part of your work: you'll be learning from colleagues in areas where you're still building depth, and teaching in the areas where you've already built it. Stage 3: CX AI Engineer As you build deep product knowledge and customer experience expertise, the role evolves beyond resolving individual customer cases. You begin contributing to the systems and tools that shape customer experience at scale — helping ensure interactions stay fast, accurate, and genuinely helpful. This includes improving workflows, identifying recurring pain points, collaborating with AI-powered systems, and stepping into the situations where human judgment matters most. The role will continue evolving alongside technology, but the goal stays the same: creating exceptional customer experiences through a combination of technical thinking, adaptability, and human understanding. YOUR MINDSET This is an opportunity for those who find an ever-changing role more motivating, not less. We're looking for people who are genuinely drawn to working closely with AI, eager to understand how it works and make it better — people whose work compounds over time instead of resetting every shift. Show us how you think about technical problems, and what you've already built or improved using AI in your own work. YOUR SKILLS ✅ Fluent English — both written and spoken — is essential. It's the language we use to communicate with each other and with customers. ✅ Proven technical troubleshooting experience: you already diagnose and fix complex technical issues — in hosting, infrastructure, or similar environments. ✅ Understanding of web hosting fundamentals (domains, DNS, email systems, websites setup). ✅ Already working with AI tools and automation in your work or personal projects — not just curious about them, but actively using them ✅ Ability to simplify technical concepts into clear, actionable guidance for customers of all experience levels. ✅ Curious in a way that goes beyond the job description — test new tools, initiate learning, and ask questions that don't have obvious answers. ✅ Comfortable with uncertainty and fluid responsibilities, adapting as the role evolves ✅ Uses self-reflection as a tool for growth, looking inward to identify areas of improvement. What makes you stand out ⭐ Direct experience with WordPress, hPanel, cPanel, hosting environments, or website management tools. ⭐ Experience directly working with and contributing to AI-powered tools, automations, and chatbots as a core responsibility. ⭐ Ability to identify patterns, improve workflows, and contribute ideas that help support scale smarter. COMPENSATION An hourly salary starting from 9.50 EUR gross. BENEFITS \uD83D\uDE80 360 Growth: We provide limitless learning opportunities https://www.hostinger.com/blog/learning-culture: 5-week trainings in technology, product, and communication knowledge, access to platforms like Reforge and Scribd, feedback culture https://www.hostinger.com/blog/reaching-your-peak, and physical and digital libraries. Advance your career with internal mobility and grow with a team eager to share knowledge and support your success. \uD83C\uDFAF Freedom & responsibility: Work on your terms, from modern offices in Kaunas and Vilnius or the comfort of home. Enjoy the ability to balance your work and studies with morning, day, and night shifts that rotate on a monthly basis. \uD83D\uDCAA Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, recharge leave, and regular health checks. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness. \uD83C\uDF89 Work hard - party hard: Recognize hard work with company events like Summerfest https://www.youtube.com/watch?v=CPnIDaaq0jc& Winterfest https://www.youtube.com/watch?v=AfytsnQyE2I, Town Hall, Meet the Client initiatives, team-buildings, and workations. Enjoy access to the Žalgiris Arena VIP Lounge and celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations. Get ready to take your personal and professional growth to new heights! Be part of our journey \uD83D\uDE80 Three. Two. Onboard.", "summaryDescription" : "Technical Customer Success Specialist at Hostinger. Skills: technical troubleshooting, AI tools, customer guidance, web hosting fundamentals. Handling customer issues via live chat and tickets, fixing root causes, walking customers through resolutions, providing additional resources, contributing to improving the AI Agent by identifying bugs, providing feedback, and thinking strategically.", "createdAt" : "2026-06-14T21:04:43.050", "lastUpdated" : "2026-06-15T10:02:56.119", "ingestTimestamp" : "2026-06-14T21:04:43.050", "mongoId" : "6a2cb00c74d8ee00a09d8a1a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "technical troubleshooting", "diagnose and fix complex technical issues", "curious, adaptable, self-reflection", "technical troubleshooting, AI tools, customer guidance, web hosting fundamentals", "Websites, domains, emails, billing, builder tools, hosting, infrastructure.", "AI Agent Kodee, hPanel, cPanel" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c960474d8ee00a098e64d", "title" : "Operations Associate - Japanese Speaker", "company" : "Rebag", "industry" : "E-Commerce", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level e-commerce operations roles in India, adjusted for remote work and Japanese language proficiency." }, "location" : "Latin America ", "locations" : [ "Latin America" ], "timestamp" : "2026-06-15T21:48:57.850", "fingerprint" : "5be3f34a7c54bda6fecfae06a59fcfd31107f929dfaa6a4a07cefa53b52080ed", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rebag/jobs/8588301002", "externalId" : "8588301002", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "sa", "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "technicalSkills" : "MS Office, Excel", "professionalSkills" : [ "Data Entry", "Data Processing", "Reporting", "Analytical Skills", "Critical Thinking", "Problem-Solving", "Organizational skills", "Communication skills" ], "hardSkillsList" : [ "Data Entry Skills", "Data Processing Skills", "Reporting Skills", "Analytical Skills", "Critical Thinking Skills", "Problem-Solving Skills", "Organizational Skills", "Communication Skills" ], "hardSkills" : [ { "name" : "Data Entry Skills", "level" : "intermediate" }, { "name" : "Data Processing Skills", "level" : "intermediate" }, { "name" : "Reporting Skills", "level" : "intermediate" }, { "name" : "Analytical Skills", "level" : "intermediate" }, { "name" : "Critical Thinking Skills", "level" : "intermediate" }, { "name" : "Problem-Solving Skills", "level" : "intermediate" }, { "name" : "Organizational Skills", "level" : "intermediate" }, { "name" : "Communication Skills", "level" : "intermediate" } ], "majorSkills" : "Operations, Logistics, Communication, Analysis", "majorSkillsList" : [ "Operations", "Logistics", "Communication", "Analysis" ], "coreResponsibilities" : "Prepare and file forms, Update logs and order forms, Analyze operations, Forward suggestions for improvement, Take care of office needs, Handle phone calls from vendors, Handle calls from partners, Purchase office supplies, Communicate with providers, Coordinate office repairs, Handle documents, Schedule meetings, Schedule team building sessions, Provide support to Operations manager, Provide support to team members, Communicate with logistics partners, Resolve shipment issues, Provide shipping information to logistics, Create shipping lists, Send shipping lists to logistics, Update shipping in inventory system, Update orders in system, Monitor shipping from Japan, Communicate with NY Head Quarter, Handle inquiries related to shipment", "teamCollaboration" : "Operations buying team; Bizdev team; Operations manager; Team members; Logistics partners; NY Head Quarter; HQ operations team; HQ buying team", "domainKnowledge" : "Retail; Logistics; Luxury handbags; Luxury accessories", "domainList" : [ "retail", "logistics", "luxury-handbags", "luxury-accessories" ], "domainSpecificKnowledge" : [ "Retail", "Logistics", "Luxury handbags", "Luxury accessories" ], "toolProficiency" : [ "MS Office", "Excel" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Document handling", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Work with different time zones", "qualificationsBasic" : "Bilingual fluency in English and Japanese, Living in Latin America, Availability to work with different time zones", "qualificationsPreferred" : "Previous experience in retail, Previous experience in logistics (WMS)", "workSiteFlexibility" : "Remote", "rawDescription" : "Company Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York and Miami. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. The Role's Core Values Rebag has had its office in Tokyo since 2017(REBAG JAPAN G.K.), and is looking for a full-time Operations Associate individual. This is a phenomenal opportunity to join a very fast-growing startup in its early stages and to write the future of collaborative luxury. Reports remotely directly to Japan Operations Manager and works with members of the Operations/Buying/Bizdev team in Japan and the US. Responsibilities: Preparing and filing forms and other documents. Updating logs and order forms. Analyzing all operations and forwarding suggestions for improvement to the Manager. Take care of overall office needs. (e. g. Handling phone calls from vendors/partners, purchasing office supplies, communication with providers, coordination of office repairs, documents handling, etc.) Scheduling meetings and team building sessions as required. Provide support to Operations manager and team members as and when required. Communication with logistics partners/Resolve issues regarding shipment. o Provide all pertinent shipping information needed to logistics. (e. g. Create shipping lists with all the necessary information and send it to the logistics before the merchandise arrives to the warehouse) Daily update and monitoring of all shipping from Japan in our inventory system. (e. g. Update each order into our system as soon as we receive the shipping schedule with all tracking information from logistics) Communication with NY Head Quarter. (e. g. Inquiries related to the shipment from Japan. Basically, with HQ operations team and buying team). What We Expect You to Bring To The Table Must be living in Latin America Must be bilingual with fluency in English and especially Japanese (Written and Verbal). \"Hands on\" attitude; hard-working, can work in a fast-paced environment. Positive, high energy, team spirited, Collaboration and Open mind. Detail-oriented and accurate (Data Entry Skills, Data Processing Skills, Reporting Skills, Analytical Skills.) Critical Thinking and Problem-Solving Skills. Excellent organizational and communication skills. Knowledgeable and efficient in MS Office (especially Excel). Previous experience in retail & logistics (WMS) is ideal. Availability to work with different time zones. What To Expect From Handbag Heaven A team that believes in the mission and works hard to make the impossible possible Individuals who generate ideas to evolve the business. An environment that strives to work efficiently and respects your off-time to recharge for the next day. An exponential amount of growth in the future Your resume must be English, otherwise it won't be considered.", "summaryDescription" : "Operations Associate - Japanese Speaker at Rebag. Skills: Operations, Logistics, Communication, Analysis. Prepare and file forms. Update logs and order forms", "postedDate" : "2026-06-14T19:15:38.543", "createdAt" : "2026-06-14T19:15:38.543", "lastUpdated" : "2026-06-15T21:48:57.850", "ingestTimestamp" : "2026-06-14T19:15:38.543", "mongoId" : "6a2c960474d8ee00a098e64d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data Entry Skills", "Data Processing Skills", "Reporting Skills", "Analytical Skills", "Critical Thinking Skills", "Problem-Solving Skills", "Organizational Skills", "Communication Skills", "Operations", "Logistics", "Communication", "Analysis", "Data Entry", "Data Processing", "Reporting", "Critical Thinking", "Problem-Solving", "Organizational skills", "Communication skills", "Retail", "Luxury handbags", "Luxury accessories", "MS Office", "Excel" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176d374d8ee00a0c1afcf", "title" : "Customer Solutions Manager, Customer Migration Center", "company" : "AWS EMEA SARL (Italy Branch)", "industry" : "Administrative Support, Tech, Customer Solutions Mgr, Cloud Computing", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Mid-level Customer Solutions Manager in Milan, Italy, with adjustments for the technology industry and company size." }, "location" : "Milan, Lombardy, ITA", "locations" : [ "Milan, Lombardy, ITA" ], "certifications" : [ "PMP", "SCRUM/Agile", "SAFe" ], "timestamp" : "2026-06-15T06:04:18.738", "fingerprint" : "0729760e4ca75bd94712daba66366a6c9047f5edb3d41680b6c9228a76b5f145", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438510/apply", "externalId" : "64c6248f-0e83-4259-bffa-473e73b4ddcb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milan", "state" : "Lombardy", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.4641943,9.1896346" } ], "locationText" : "Milan, Lombardy, Italy", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "AWS, EC2, S3, Lambda, Terraform, Docker, Kubernetes, Unix, Linux, Windows, Relational databases, NoSQL databases", "professionalSkills" : [ "Change management", "Cloud adoption", "Workload migration", "Roadmap alignment", "Executive briefings", "Go-live events" ], "hardSkillsList" : [ "Project management", "Program management", "Troubleshooting", "Debugging" ], "softSkillsList" : [ "Leadership", "Negotiation" ], "hardSkills" : [ { "name" : "Project management", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Debugging", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer success, Cloud migration, Customer relationships", "majorSkillsList" : [ "Customer success", "Cloud migration", "Customer relationships" ], "coreResponsibilities" : "Guide customers on cloud journey, Ensure AWS teams work together, Deliver outcomes for customer, Act as trusted partner, Leverage delivery experience, Shepherd customer through adoption, Guide operational aspects, Guide educational aspects, Guide governance aspects, Interface with customers, Interface with leadership, Drive collaboration between groups, Plan workload migrations, Support workload migrations, Translate strategic initiatives, Deliver education plans, Align roadmap to business outcome, Conduct Executive Briefing Sessions, Manage go-live events, Manage transitions, Think big, Invent new solutions, Take ownership on challenges, Bring best of AWS, Solve customer challenges, Develop new ideas, Develop new tools, Develop new mechanisms, Evangelize AWS services, Guide customers in adoption, Deploy AWS solutions, Inspire innovation, Manage customer adoption, Engage customers, Service customers, Use technology to solve problems", "teamCollaboration" : "Core account groups; Product/engineering teams; Customer teams; Virtual teams", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "AWS adoption; Cloud computing; IT market", "domainList" : [ "aws-adoption", "cloud-computing", "it-market" ], "domainSpecificKnowledge" : [ "AWS adoption", "Cloud computing", "IT market" ], "communicationSkills" : "Verbal communication; Written communication; Present complex technical information; Executive communication; Project team communication", "innovationCreativity" : "Invent; New ideas; New tools; New mechanisms", "problemSolvingSkills" : "Problem-solving abilities; Troubleshooting; Debugging", "qualificationsBasic" : "Bachelor's degree or customer facing project management experience, Written and verbal communication, Present complex technical information, Analytical skills, Attention to detail, Effective communication abilities, Managing and troubleshooting network, Troubleshooting and debugging technical systems, Fluent German Proficiency, Project and program management, Delivering key business outcomes, Networking fundamentals, Security, Databases (Relational and/or NoSQL), Operating systems (Unix, Linux, and/or Windows)", "qualificationsPreferred" : "Implementing AWS/cloud services, Detailed knowledge of support market, Insights related to cloud computing and IT", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. In the role, you will be trusted partner to our AWS customers, leveraging your delivery experience with technical change programs to help shepherd the customer through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The Delivery of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey. At AWS, you are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will help solve the customer’s challenges through new ideas, tools and mechanisms. Successful candidates will have a delivery and change management background, be detail oriented, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions. You will evangelize AWS services and guide customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS. Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact? Come build the future with us. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - Bachelor's degree, or experience in external or internal customer facing, complex and large scale project management - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network and experience troubleshooting and debugging technical systems - Fluent German Proficiency in required for this role - Experience in project and program management and delivering key business outcomes - Experience in networking fundamentals, security, databases (Relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows) Preferred Qualifications: - Experience implementing AWS/cloud services - Experience with, and detailed knowledge of the support market and insights related to cloud computing and IT - PMP or SCRUM/Agile, SAFe certification Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer Solutions Manager, Customer Migration Center at AWS EMEA SARL (Italy Branch). Skills: Customer success, Cloud migration, Customer relationships. Guide customers on cloud journey. Ensure AWS teams work together", "postedDate" : "2026-06-13T15:43:43.891", "createdAt" : "2026-06-13T15:43:43.891", "lastUpdated" : "2026-06-15T06:04:18.738", "ingestTimestamp" : "2026-06-13T15:43:43.891", "mongoId" : "6a2176d374d8ee00a0c1afcf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438510/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Project management", "Program management", "Troubleshooting", "Debugging", "Leadership", "Negotiation", "Customer success", "Cloud migration", "Customer relationships", "Change management", "Cloud adoption", "Workload migration", "Roadmap alignment", "Executive briefings", "Go-live events", "AWS adoption", "Cloud computing", "IT market", "PMP", "SCRUM/Agile", "SAFe" ], "skillCount" : 21, "jobCategory" : "operations", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a306f85f292fd229cfe9b6a", "title" : "Solution Engineer", "company" : "NICE", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Solution Engineer in the US Technology industry, adjusted for company size and remote work." }, "location" : "USA - Remote", "locations" : [ "USA - Remote" ], "timestamp" : "2026-06-16T13:59:11.390", "fingerprint" : "7ad913d5ed7f2babbf6f2508a8aae243df9cb9f0010427ec3d1bb643ca0cd7e0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.eu.greenhouse.io/nice/jobs/4895687101?gh_jid=4895687101", "externalId" : "4895687101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceMinYears" : 7, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? A NiCE Solution Engineer will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE’s portfolio through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate NiCE solutions’ value and position NiCE’s products to both business and technical users. How will you make an impact? Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges Identify all functional and technical challenges of assigned accounts Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. Lead in all technical aspects of the sales process. Assist with the definition and execution of successful proof of concepts (POC), where appropriate. Actively contribute to a team approach with account executives and overlay teams. Able to promptly respond to functional and technical elements of RFIs/RFPs Have you got what it takes? 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account Exceptional presentation and demo capabilities Experience customizing and building the storyboard for demos and POC Demonstrated success in achieving strategic deal wins Ability to manage multiple, complex sales opportunities simultaneously Ability to communicate from C-level executives down to Agent/Front Line level employees You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling a full suite of SaaS products. Certifications and knowledge of cloud technologies (AWS, Azure, Google) What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Requisition ID: 11211 Reporting into: Director of Presales Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.", "summaryDescription" : "Solution Engineer at NICE", "postedDate" : "2026-06-16T01:15:35.741", "createdAt" : "2026-06-16T01:15:35.741", "lastUpdated" : "2026-06-16T13:59:11.390", "ingestTimestamp" : "2026-06-16T01:15:35.741", "mongoId" : "6a306f85f292fd229cfe9b6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6bb174d8ee00a09140e9", "title" : "Technical Account Manager- Property Developer Solution", "company" : "Redpin", "industry" : "Real Estate", "salary" : { "min" : 275000.0, "max" : 425000.0, "currency" : "AED", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Technical Account Manager in Dubai, UAE, with adjustments for the Real Estate industry and company size." }, "location" : "Dubai", "locations" : [ "Dubai" ], "timestamp" : "2026-06-15T08:47:15.886", "fingerprint" : "097670ab5c47e0b6c9781415a48d5ad8730c9a8fa4fd17c7e96fcad5ee9babe0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/currenciesdirect/jobs/4895061101", "externalId" : "4895061101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dubai", "country" : "United Arab Emirates", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.0742823,55.1885387" } ], "locationText" : "Dubai, United Arab Emirates", "employmentType" : "FULL_TIME", "technicalSkills" : "APIs, Databases, System infrastructures, Architecture", "professionalSkills" : [ "Technical account management", "Strategic account management", "Product adoption", "Value realization", "Customer success", "Integration management", "Technical strategy", "Business objectives", "Revenue outcomes", "Project management", "Technical solutions", "Client requirements", "Strategic planning", "Industry trends", "Sales strategies" ], "hardSkillsList" : [ "Technical acumen", "Troubleshooting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Technical acumen", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Success, Technical Account Management, Product Adoption, Integration Management", "majorSkillsList" : [ "Customer Success", "Technical Account Management", "Product Adoption", "Integration Management" ], "coreResponsibilities" : "Manage post-sales technical relationship, Ensure smooth onboarding, Ensure integration, Ensure long-term success, Build trusted relationships, Become go-to advisor, Deliver product demos, Deliver integration plans, Drive adoption of new features, Identify optimization opportunities, Optimize customer integrations, Maximize product value, Guide through implementation, Identify opportunities for improvement, Drive adoption of new features, Provide expert advice, Support clients on product usage, Support integration, Support troubleshooting, Investigate technical issues, Escalate complex problems, Ensure timely resolution, Track customer integration health, Track feature adoption metrics, Surface insights, Improve product performance, Shape future roadmap, Run internal reporting, Support visibility, Support planning, Partner with Product & Eng, Partner with Operations, Partner with Compliance, Partner with Marketing, Ensure alignment, Deliver successful projects, Develop deep understanding, Translate requirements into solutions, Support strategic planning, Support objectives, Provide thought leadership, Inform sales strategies", "teamCollaboration" : "Cross functional teams; Product & Eng teams; Global Head of Growth; Leadership team", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Property developer solutions; Commercial partners; Real estate; Fintech; Proptech", "domainList" : [ "property-developer-solutions", "commercial-partners", "real-estate", "fintech", "proptech" ], "domainSpecificKnowledge" : [ "Property developer solutions", "Commercial partners", "Real estate", "Fintech", "Proptech" ], "communicationSkills" : "Technical details; Simplify complexities", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Based in Dubai", "outcomesObjectives" : "Ensure successful product adoption; Ensure ongoing support; Support product adoption; Manage complex integrations; Maximize value of the product; Improve product performance; Shape future roadmap discussions; Ensure alignment on customer requirements; Ensure successful project delivery; Meet their goals; Meet timelines", "qualificationsBasic" : "5+ years client-facing experience, 5+ years technology-focused role, Manage customer relationships independently, Build technical strategies, Execute technical strategies, Tie technical solutions to business objectives, Excellent project management skills, Excellent communication skills, Provide technical details, Simplify complexities, Deep understanding of APIs, Deep understanding of databases, Deep understanding of system infrastructures, Deep understanding of architecture, Troubleshooting skills, Collaborate cross-functionally, Influence structure, Influence process, Influence technical decision-makers, Build trusted relationships, Work under pressure, Meet deadlines, Navigate unexpected roadblocks, Customer-first attitude", "qualificationsPreferred" : "Previous property developer experience, Previous real estate player experience, Previous fintech experience, Previous proptech experience, Background knowledge International Real Estate", "workSiteFlexibility" : "Onsite", "rawDescription" : "Redpin is hiring its first Technical Account Manager in the UAE, based in Dubai. This pivotal role will be responsible for managing our flagship commercials partners in the region, acting as the bridge between the company's technical solutions and its most strategic clients, ensuring successful product adoption and ongoing support. you’ll play a foundational role in supporting product adoption, managing complex integrations, and acting as the technical voice of the customer on the ground. You’ll be the technical voice and advocate for our customers on the ground, helping to shape Redpin’s product direction based on real-world feedback and impact. In this role you will collaborate with the Global Head of Growth and partner closely with our internal product & engineering teams as we launch, implement and scale these initial partnerships. T This role is ideal for someone comfortable operating in ambiguity, eager to bring an early-stage product to market, and excited by the opportunity to shape our regional strategy. What you’ll do Client Success and Strategic Account Management: Own the post-sales technical relationship with key accounts in the UAE, ensuring smooth onboarding, integration, and long-term success. Build trusted relationships with key decision-makers and become a go-to advisor for Redpin’s products and technical solutions Deliver compelling product demos and integration plans tailored to client workflows and systems. Drive adoption of new features, proactively identifying optimization opportunities across implementations. Product Adoption & Optimization Proactively identify opportunities to optimize customer integrations and maximize the value of the product by guiding them through implementation, identifying opportunities for improvement, and driving adoption of new features Provide expert advice and support to clients on product usage, integration, and troubleshooting Investigate technical issues, escalate complex problems to the appropriate internal teams, and ensure timely resolution Track customer integration health and feature adoption metrics, surfacing insights to improve product performance and shape future roadmap discussions Internal Stakeholder Management/Cross Fucntional Collaboration Run internal reporting, including MBRs and analytics, to support visibility and planning Partner with Product & Eng, Operations, Compliance, and Marketing to ensure alignment on customer requirements and successful project delivery Develop a deep understanding of client requirements and translate them into optimal solutions that meet their needs Collaborate with the Global Head of Growth and the wider leadership team to support strategic planning and objectives Leadership Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies What you’ll need 5+ years of experience in a client-facing and technology-focused role where business experience and technical acumen was combined Experience managing customer relationships independently and building / executing technical strategies to make customers successful with new technologies Demonstrated ability to tie technical solutions to business objectives, KPIs, and revenue outcomes Excellent project management and communication skills with a strong ability to provide technical details to both technical and non-technical audiences, simplifying complexities in a clear and concise manner Have a deep understanding of APIs, databases, system infrastructures, and architecture Self-starter who takes initiative and possesses strong troubleshooting skills to guide customers through complex or escalated issues Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines Experience influencing technical decision-makers and building trusted relationships with stakeholders at all levels, including C-suite Comfortable working under pressure to meet deadlines and navigate unexpected roadblocks with a customer-first attitude and a strong sense of empathy Bonus Points Previous experience and/or network of property developers and real estate players in the UAE Previous experience in the fintech or proptech sectors Background knowledge and understanding of International Real Estate", "summaryDescription" : "Technical Account Manager- Property Developer Solution at Redpin. Skills: Customer Success, Technical Account Management, Product Adoption, Integration Management. Manage post-sales technical relationship. Ensure smooth onboarding", "postedDate" : "2026-06-14T01:51:29.195", "createdAt" : "2026-06-14T01:51:29.195", "lastUpdated" : "2026-06-15T08:47:15.886", "ingestTimestamp" : "2026-06-14T01:51:29.195", "mongoId" : "6a2c6bb174d8ee00a09140e9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical acumen", "Troubleshooting", "Leadership", "Customer Success", "Technical Account Management", "Product Adoption", "Integration Management", "Technical account management", "Strategic account management", "Product adoption", "Value realization", "Customer success", "Integration management", "Technical strategy", "Business objectives", "Revenue outcomes", "Project management", "Technical solutions", "Client requirements", "Strategic planning", "Industry trends", "Sales strategies", "Property developer solutions", "Commercial partners", "Real estate", "Fintech", "Proptech" ], "skillCount" : 27, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "customer solution center rep 3 technical japanese korea language jobs", "metadata" : { "title" : "customer solution center rep 3 technical japanese korea language" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 45388, "totalPages" : 908, "hasNext" : true, "hasPrevious" : false } }

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