{ "count" : 63857, "data" : [ { "id" : "6a30a54ef292fd229c12ade6", "title" : "Medical Records Specialist", "company" : "International SOS Government Medical Services", "industry" : "Hospital And Health Care", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "QAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Medical Records Specialist in Doha, Qatar, adjusted for the healthcare industry and company size." }, "location" : "Doha, Doha Municipality, QA", "locations" : [ "Doha", "Doha Municipality", "QA" ], "timestamp" : "2026-06-16T13:16:19.415", "fingerprint" : "850dc18d47ed597460f238bad411b860779ac5e33cfb20388af56f146cf7d6f9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/InternationalSOSGovernmentMedicalServices/744000132280414-medical-records-specialist", "externalId" : "744000132280414", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Doha", "state" : "Doha Municipality", "country" : "Qatar", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.2816708,51.5051651" } ], "locationText" : "Doha, Doha Municipality, Qatar", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Process patient requests, Manage patient records, Ensure accuracy of medical records, Maintain patient confidentiality, Coordinate with healthcare providers, Schedule patient appointments, Handle patient inquiries, Process insurance information, Verify patient demographics, Maintain medical records system", "domainKnowledge" : "Medical records management; Patient confidentiality; Healthcare regulations", "domainList" : [ "medical-records-management", "patient-confidentiality", "healthcare-regulations" ], "domainSpecificKnowledge" : [ "Medical records management", "Patient confidentiality", "Healthcare regulations" ], "documentationSkills" : "Medical records documentation", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support medical records operations within an international healthcare program where accuracy, confidentiality, release-of-information workflows, and organized documentation help keep patient care and administrative review moving smoothly. At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively. Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com. You’ll keep medical records accurate, secure, and accessible within a healthcare environment in Doha, Qatar, supporting hospital and clinic workflows where confidentiality and follow-through matter every day. In this role, you'll compile, maintain, track, and release patient medical records while supporting patient administration workflows, release-of-information requests, HIPAA compliance, and privacy protection. You’ll work with confidential health information, active and inactive records, electronic systems, and internal stakeholders to help ensure records are available when needed for care, review, billing, or authorized release. Key Responsibilities * Maintain secure medical records systems, storage areas, retention practices, and documentation workflows. * Process release-of-information requests and respond to inquiries, verifying patient identity, authorization validity, and the requester's legal right to access information. * Retrieve, track, and deliver records from active, inactive, and interdepartmental locations according to established procedures. * Support patient administration workflows by assisting team leaders, supervisors, managers, and department staff with records-related needs. * Perform quality checks to ensure accuracy, confidentiality, proper invoicing, and timely follow-through on requests received by mail, fax, phone, or in person. * Maintain credentialing files for medical personnel, support quality improvement and patient safety initiatives, and participate in periodic emergency preparedness drills and on-call support activities as required. If you take pride in being the person a clinical team can count on for accuracy, discretion, and organized follow-through, you'll find your place here. ## Qualifications Requirements * 2+ years of directly related administrative experience in a healthcare environment. * Experience with EMR systems, training records, auditing, policy development and implementation, and configuration management. * Knowledge of hospital medical records systems, documentation standards, records management practices, quality assurance, and confidentiality requirements. * Ability to use independent judgment to plan, prioritize, organize, and complete a varied workload with minimal supervision. * Ability to obtain a base security clearance; ability to relocate to Doha, Qatar; valid passport from Country of Record required before relocation and must be maintained during assignment. Preferred * Background in clinical settings and experience in an accredited healthcare organization highly desired. * RHIT or CPEHR certification, degree in healthcare or a related field, and knowledge of current Joint Commission, ISO, and NCQA/PCMH standards preferred. ## Additional Information Privacy Disclaimer:[Policy Link](https://www.internationalsos.com/privacy-centre/employee) By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable [Privacy Policy](https://www.internationalsos.com/privacy-centre/employee) (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes. Compensation Disclaimer: Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Benefits Language (FTE roles): Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws. Equal Opportunity Employer (EEO) Statement: International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.", "summaryDescription" : "Medical Records Specialist at International SOS Government Medical Services. Process patient requests. 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At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively. Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com. You’ll keep medical records accurate, secure, and accessible within a healthcare environment in Doha, Qatar, supporting hospital and clinic workflows where confidentiality and follow-through matter every day. In this role, you'll compile, maintain, track, and release patient medical records while supporting patient administration workflows, release-of-information requests, HIPAA compliance, and privacy protection. You’ll work with confidential health information, active and inactive records, electronic systems, and internal stakeholders to help ensure records are available when needed for care, review, billing, or authorized release. Key Responsibilities * Maintain secure medical records systems, storage areas, retention practices, and documentation workflows. * Process release-of-information requests and respond to inquiries, verifying patient identity, authorization validity, and the requester's legal right to access information. * Retrieve, track, and deliver records from active, inactive, and interdepartmental locations according to established procedures. * Support patient administration workflows by assisting team leaders, supervisors, managers, and department staff with records-related needs. * Perform quality checks to ensure accuracy, confidentiality, proper invoicing, and timely follow-through on requests received by mail, fax, phone, or in person. * Maintain credentialing files for medical personnel, support quality improvement and patient safety initiatives, and participate in periodic emergency preparedness drills and on-call support activities as required. If you take pride in being the person a clinical team can count on for accuracy, discretion, and organized follow-through, you'll find your place here. ## Qualifications Requirements * 2+ years of directly related administrative experience in a healthcare environment. * Experience with EMR systems, training records, auditing, policy development and implementation, and configuration management. * Knowledge of hospital medical records systems, documentation standards, records management practices, quality assurance, and confidentiality requirements. * Ability to use independent judgment to plan, prioritize, organize, and complete a varied workload with minimal supervision. * Ability to obtain a base security clearance; ability to relocate to Doha, Qatar; valid passport from Country of Record required before relocation and must be maintained during assignment. Preferred * Background in clinical settings and experience in an accredited healthcare organization highly desired. * RHIT or CPEHR certification, degree in healthcare or a related field, and knowledge of current Joint Commission, ISO, and NCQA/PCMH standards preferred. ## Additional Information Privacy Disclaimer:[Policy Link](https://www.internationalsos.com/privacy-centre/employee) By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable [Privacy Policy](https://www.internationalsos.com/privacy-centre/employee) (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes. Compensation Disclaimer: Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Benefits Language (FTE roles): Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws. Equal Opportunity Employer (EEO) Statement: International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.", "summaryDescription" : "Medical Records Specialist at International SOS Government Medical Services. Process patient requests. Manage patient records", "postedDate" : "2026-06-15T20:26:03.000", "createdAt" : "2026-06-16T01:37:05.957", "lastUpdated" : "2026-06-16T10:19:16.988", "ingestTimestamp" : "2026-06-16T01:37:05.957", "mongoId" : "6a307c38f292fd229c049409", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Medical records management", "HIPAA regulations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7e4674d8ee00a0951f8d", "title" : "Medical Records Coordinator", "company" : "Diverge Health", "salary" : { "min" : 36000.0, "max" : 54000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority and remote work in the healthcare industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T02:13:35.942", "fingerprint" : "9e3a7e5ae2b8757e19ed84cb5039029c14c2bb91dcd3063851429d18a68738b9", "source" : "greenhouse", "language" : "en", "applyUrl" : "http://divergehealth.org/jobs/5161013007?gh_jid=5161013007", "externalId" : "5161013007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.  We are looking for a Medical Records Coordinator to join our team! In this role, you will be the critical link between primary and specialty care practices and our clinical teams, ensuring that the right patient information reaches the right people at the right time. What you'll do As the Medical Records Coordinator, you will own the end-to-end process of obtaining, organizing, and transferring clinical records from hospitals, physicians, and other healthcare providers into the Diverge Health Electronic Medical Record (EMR), supporting our patient-facing teams in delivering timely, high-quality care in securing government benefits for our most complex patients. Key areas you'll add value Obtain provider and practice information through patient interviews and requesting their medical records directly from hospitals, physician practices, and other healthcare providers or locating them directly within theEMR systems of Diverge Health provider network partners Experience with organizing complete patient medical histories, including all primary care, specialist, behavioral health, labs and visit notes from all relevant providers Complete assessments, tracking progress and attaching and uploading clinical documentation obtained from the above sources into the Diverge Health EMR, ensuring records are accurate, complete, and accessible for use by Diverge’s teams Transcribe and transfer clinical data from provider network partners EMRs into patient records within the Diverge Health’s EMR as necessary Follow-up with practices to resolve documentation gaps or outstanding records requests What you bring Experience working in one or more EMR platforms, with the ability to navigate multiple systems efficiently Familiarity with clinical documentation, medical terminology, or healthcare operations Experience with, and a willingness to, interact frequently with healthcare administrators and physicians from outside of Diverge health via telephone, email, and fax channels Experience with Salesforce or a comparable CRM or internal database system Strong attention to detail and a track record of maintaining accurate, organized records in a fast-paced environment Persistence in the face of administrative obstacles to data sharing Understanding of HIPAA regulations and knowing how to secure sensitive, protected health information (PHI) appropriately in various environments Preferred experience Experience working in a value-based care, care management, or population health setting Exposure to referral coordination or patient intake workflows Personal Characteristics You listen carefully and ask the right questions, understanding that accuracy in this work directly affects the care patients receive. You are adaptable and comfortable learning new systems and workflows as our operations evolve and grow. You take ownership of your work with a sense of urgency, knowing that a missing record or delayed information retrieval can have real consequences for a real person. You are organized and reliable, able to manage a steady volume of tasks without letting details slip through the cracks. You are a proactive problem solver who follows through independently when a records request hits a wall, finding another path forward rather than waiting to be told what to do. You are a strong representative of Diverge Health's mission, vision, and values, and you bring genuine care to the administrative work that makes clinical care possible. This is a full-time, non-exempt position. The expected hourly rate for this role is $26–$29 per hour, commensurate with experience. Our Investors Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare. At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team. Special Considerations Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs. At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones. Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.", "summaryDescription" : "Medical Records Coordinator at Diverge Health", "postedDate" : "2026-06-14T20:02:25.811", "createdAt" : "2026-06-14T20:02:25.811", "lastUpdated" : "2026-06-16T02:13:35.942", "ingestTimestamp" : "2026-06-14T20:02:25.811", "mongoId" : "6a2c7e4674d8ee00a0951f8d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307af8f292fd229c04254b", "title" : "HIM / Medical Records Technician", "company" : "Vail Health Hospital", "industry" : "Healthcare", "salary" : { "min" : 21.0, "max" : 25.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Edwards, Colorado, United States", "locations" : [ "Edwards", "Colorado", "United States" ], "timestamp" : "2026-06-16T12:06:37.426", "fingerprint" : "b3497ec7a70743d42510417cd44aa18a370612837b9bc6712cfed2b943b561f7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vailclinicincdbavailhealthhospital/jobs/6031092004", "externalId" : "6031092004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Edwards", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.6245455,-106.6308566" } ], "locationText" : "Edwards, Colorado, United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Medical terminology", "Release of information", "Documentation deficiencies", "Patient identity verification" ], "hardSkillsList" : [ "Scanning documents", "Indexing documents", "Document type identification", "Record retrieval", "Data entry" ], "hardSkills" : [ { "name" : "Scanning documents", "level" : "intermediate" }, { "name" : "Indexing documents", "level" : "intermediate" }, { "name" : "Document type identification", "level" : "intermediate" }, { "name" : "Record retrieval", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" } ], "majorSkills" : "Medical records processing, Release of information, EHR documentation", "majorSkillsList" : [ "Medical records processing", "Release of information", "EHR documentation" ], "coreResponsibilities" : "Process patient medical records, Request medical records from other providers, Collect medical records, Scan patient records, Coordinate release of information documentation, Identify documentation deficiencies, Obtain complete medical records, Document progress within the EHR, Review HIM work assignment queues, Monitor patient records statuses, Follow up on patient records statuses, Capture paper documentation, Prepare paper for scanning, Scan documents, Index documents, Distinguish document types, Operate scanning unit, Scan documents to appropriate patient records, Scan documents to appropriate documentation type, Perform QA on scanning, Identify scanning errors, Address scanning errors, Train staff on scanning, Train staff on indexing, Accommodate requests for copies of patient information, Understand release of information policies, Assist with release of information, Obtain appropriate release request document, Verify patient identity, Log releases in hospital logging system, Prepare copies of requested information, Accommodate patient requests, Accommodate physician requests, Disclose minimum necessary information, Process paperwork, Complete administrative tasks, Manage records requests, Manage orders, Upload records, Resolve problems independently, Ensure continuous communication with team members, Escalate issues to leadership, Recognize emergencies, Respond to emergencies, Coordinate with other business office team members, Ensure HIM activity continues seamlessly, Role model principles of Just Culture, Role model Organizational Values, Perform other duties as assigned, Be HIPAA compliant", "teamCollaboration" : "Business office team; Clinical team members; Non-clinical team members", "domainKnowledge" : "Medical terminology; HIPAA requirements; Federal policies; State policies; Hospital policies; Accrediting body requirements", "domainList" : [ "medical-terminology", "hipaa-requirements", "federal-policies", "state-policies", "hospital-policies", "accrediting-body-requirements" ], "domainSpecificKnowledge" : [ "Medical terminology", "HIPAA requirements", "Federal policies", "State policies", "Hospital policies", "Accrediting body requirements" ], "toolProficiency" : [ "EHR", "Microsoft Office" ], "documentationSkills" : "Clinical documentation; Patient charting", "problemSolvingSkills" : "Problem resolution; Critical thinking", "specialRequirements" : "Weekend rotation", "outcomesObjectives" : "100% accuracy scanning; Same day patient requests; Same day physician requests", "qualificationsBasic" : "One year of medical office or clinical experience, Use of a computer, keyboard, and mouse, Experience with basic Microsoft Office applications, Typing skills of no less than 20 WPM, Working knowledge of the English language", "qualificationsPreferred" : "Working knowledge of medical terminology, Prior experience with medical collecting, Prior experience with scanning, Prior experience with requesting medical records, Bachelor's degree in related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here. About the opportunity: The Health Information Management (HIM) Technician ensures a quality patient and provider experience by accurately processing Shaw Cancer Center patient medical records as needed for patient care, such as requesting medical records from other healthcare providers, collecting medical records, scanning patient records, coordinating release of information documentation, and identifies documentation deficiencies for physicians and providers all in accordance with Federal, State, Hospital, and Accrediting Body requirements. Routinely interacts with the public and physicians and providers. What you will do: Works with providers and clinical staff to obtain complete medical records, primarily for established patients, using the medical records work list / work queue in the EHR. Thoroughly documents progress within the EHR of all tasks, including retrieval of pertinent patient materials. On a daily basis, reviews and rectifies those HIM work assignment queues, uses standard processes and protocols to monitor and follow up with patients, hospitals, medical practices, and other parties on patient records statuses. Facilitates the use of the EHR by capturing paper documentation, properly preparing the paper for scanning, scanning, and indexing documents within 1 hour of receipt. Is able to distinguish document types, operate the scanning unit effectively, and scan all documents to the appropriate patient records and to the appropriate documentation type location with 100% accuracy. Performs QA on scanning done by others, identifies errors by clinical staff, and addresses errors with the clinical staff. Trains staff on proper scanning and indexing of documents. Interacts with providers, clinical staff, and the public (patients, insurers, attorneys, State and Federal agencies, etc.) to accommodate requests for copies of patient information. Understands the release of information policies and associated Federal, State, and Hospital policies. Assists with release of information periodically or when on weekend rotation. Obtains appropriate release request document and verifies patient identity prior to release. Accurately logs releases in hospital logging system. Efficiently prepares copies of requested in paper, CD, PDF, Fax and other approved electronic formats. Accommodates patient and physician requests within same day. Ensures only the minimum necessary is disclosed in accordance with HIPAA requirements. Assists in processing paperwork and completing administrative tasks associated with clinical care including managing records requests, orders, scanning, and uploading records. Resolves problems independently, ensures continuous communication with clinical and non-clinical team members, and appropriately escalates issues to leadership. Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. As an integral member of the business office team and to encourage growth of team members’ skills and knowledge, the HIM Tech I is cross-trained and can cover the roles, as needed, of Patient Access Representative I. Responsible for coordinating with other business office team members when out of the office to ensure HIM activity continues seamlessly. Role models the principles of Just Culture and Organizational Values Performs other duties as assigned. Must be HIPAA compliant. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. What you will need: Experience: One year of medical office or clinical experience required. Working knowledge of medical terminology preferred. Prior experience with medical records; collecting, scanning, and requesting preferred. License(s): N/A Certification(s): N/A Computer / Typing: Use of a computer, keyboard, and mouse, and experience with basic Microsoft Office applications required. Typing skills of no less than 20 WPM required. Ability to search resources and/or Internet to locate physician and healthcare facility information to make appropriate decisions. Must possess the computer skills necessary to complete work assignments, online learning requirements for job specific competencies, access online forms and policies, complete online benefits enrollment, etc. Must have working knowledge of the English language, including reading, writing, and speaking English. Education: Bachelor's degree in related field preferred PRN (POOL) benefits include: Wellbeing reimbursement funds and 403(b) contribution eligibility. Pay is based upon relevant education and experience per hour. Hourly Pay: $21.32—$25.40 USD", "summaryDescription" : "HIM / Medical Records Technician at Vail Health Hospital. Skills: Medical records processing, Release of information, EHR documentation. Process patient medical records. Request medical records from other providers", "postedDate" : "2026-06-16T01:16:10.537", "createdAt" : "2026-06-16T01:16:10.537", "lastUpdated" : "2026-06-16T12:06:37.426", "ingestTimestamp" : "2026-06-16T01:16:10.537", "mongoId" : "6a307af8f292fd229c04254b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Scanning documents", "Indexing documents", "Document type identification", "Record retrieval", "Data entry", "Medical records processing", "Release of information", "EHR documentation", "Medical terminology", "Documentation deficiencies", "Patient identity verification", "HIPAA requirements", "Federal policies", "State policies", "Hospital policies", "Accrediting body requirements", "EHR", "Microsoft Office" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a10b60d58b93c861e1fab8a", "title" : "Medical Records Rep II", "company" : "TGH Imaging", "industry" : "Healthcare", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Medical Records Rep II in Tampa, United States, adjusted for the healthcare industry and company size." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH WFLA (TGHWFLA)
200 S Parker St

Tampa, 33606

" ], "timestamp" : "2026-06-16T06:18:32.905", "fingerprint" : "25ec7fa4789765e30c350dc76472c84742a2c5d376c510a8decb7488ad46c304", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=679398", "externalId" : "679398", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School Diploma or GED", "experienceMinYears" : 1, "technicalSkills" : "PACS, EMR", "professionalSkills" : [ "Medical records management", "Radiology filing" ], "hardSkillsList" : [ "Medical terminology", "HIPAA regulations" ], "hardSkills" : [ { "name" : "Medical terminology", "level" : "intermediate" }, { "name" : "HIPAA regulations", "level" : "intermediate" } ], "majorSkills" : "Patient records maintenance, Medical records requests", "majorSkillsList" : [ "Patient records maintenance", "Medical records requests" ], "coreResponsibilities" : "Maintain patient records, Respond to medical record requests, Retrieve images and links from PACS, Send images and links from PACS, Resolve report delivery issues, Ensure accuracy of medical documentation, Ensure completeness of medical documentation, Ensure timely release of medical documentation, Support patients, Support providers, Support internal teams, Prepare records for patient pickup, Prepare records for delivery to physician offices, Respond to incoming calls, Train medical records level 1 team members, Guide medical records level 1 team members, Provide clear communication to patients, Retrieve radiology records, Organize radiology records, Maintain radiology records, Retrieve radiology images, Organize radiology images, Maintain radiology images, Retrieve radiology documentation, Organize radiology documentation, Maintain radiology documentation, Coordinate addendum requests, Obtain prior imaging, Obtain prior documentation, Follow safety regulations, Follow privacy regulations, Follow HIPAA regulations, Maintain confidentiality, Ensure proper patient identification, Ensure proper workflow practices", "teamCollaboration" : "Radiologists; Technologists; Front-office staff; External facilities", "domainKnowledge" : "Medical terminology; Radiology filing systems; HIPAA; Privacy regulations", "domainList" : [ "medical-terminology", "radiology-filing-systems", "hipaa", "privacy-regulations" ], "domainSpecificKnowledge" : [ "Medical terminology", "Radiology filing systems", "HIPAA", "Privacy regulations" ], "toolProficiency" : [ "Computer systems", "Medical records software" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Medical documentation", "problemSolvingSkills" : "Resolve report delivery issues", "specialRequirements" : "Float to other sites", "outcomesObjectives" : "Timely release of medical documentation", "qualificationsBasic" : "High School Diploma or GED, One year of work experience", "qualificationsPreferred" : "Experience in a medical office or hospital setting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position is responsible for maintaining patient records and responding to all requests for medical records. This role is responsible for retrieving, requesting, and sending images and links from the PACS system as requested. May also participate in resolving report delivery issues. The role ensures the accuracy, completeness, and timely release of medical documentation while supporting patients, providers, and internal teams. This role may also float to other sites as a Medical Records Rep II. Essential Functions · Prepare records for patient pickup or delivery to physician offices · Respond to incoming calls and medical record requests · Responsible for training and guiding medical records level 1 team members. · Provides clear communication to patients contributing to a compassionate, comfortable and high-quality patient experience. · Perform other assigned duties related to medical records management · Retrieve, organize, and maintain radiology records, images, and related documentation within electronic systems (e.g., PACS, EMR) · Coordinate with facilitator on addendum requests. · Coordinate with radiologists, technologists, front‑office staff, and external facilities to obtain prior imaging or documentation as needed · Follow safety, privacy, and HIPAA regulations, maintaining confidentiality and ensuring proper patient identification and workflow practices. Education High School Diploma or GED Work Experience and Additional Information Minimum of one year of work experience, preferably in a medical office or hospital setting. Technical Knowledge, Skills, and Abilities · Knowledge of medical terminology and radiology filing systems · Knowledge of HIPPA and privacy regulations. · Proficiency with computer systems and medical records software · Strong ability to multitask and prioritize in a high‑volume, fast‑paced environment, maintaining accuracy, organization, and patient-centered service under stress. · Communicates clearly and professionally with patients, referring offices, physicians, technologists, and other staff in both in‑person and phone interactions. Tampa", "summaryDescription" : "Medical Records Rep II at TGH Imaging. Skills: Patient records maintenance, Medical records requests. Maintain patient records. Respond to medical record requests", "createdAt" : "2026-06-14T18:48:42.186", "lastUpdated" : "2026-06-16T06:18:32.905", "ingestTimestamp" : "2026-06-14T18:48:42.186", "mongoId" : "6a10b60d58b93c861e1fab8a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical terminology", "HIPAA regulations", "Patient records maintenance", "Medical records requests", "Medical records management", "Radiology filing", "Radiology filing systems", "HIPAA", "Privacy regulations", "Computer systems", "Medical records software" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3076a1f292fd229c01c0e4", "title" : "Medical Assistant/Patient Service Representative - Float", "company" : "PhyNet Dermatology LLC", "industry" : "Healthcare", "salary" : { "min" : 18.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Island Dermatology", "locations" : [ "Island Dermatology" ], "timestamp" : "2026-06-16T09:33:36.818", "fingerprint" : "8442db97f19dc23e5ebb27766be989d9ee1b34402deb981bdddffb737ba75288", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phynetdermatology/jobs/5160262007", "externalId" : "5160262007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Glendora", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1361187,-117.8653390" } ], "locationText" : "Glendora, California, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Patient care", "Dermatological procedures" ], "hardSkillsList" : [ "Medical history documentation", "Procedure assistance" ], "hardSkills" : [ { "name" : "Medical history documentation", "level" : "intermediate" }, { "name" : "Procedure assistance", "level" : "intermediate" } ], "majorSkills" : "Patient care, Medical documentation, Procedure assistance", "majorSkillsList" : [ "Patient care", "Medical documentation", "Procedure assistance" ], "coreResponsibilities" : "Collaborate with team, Manage patient volume, Document patient histories, Document history of present illness, Document medical history, Document surgical history, Document family history, Document medications, Document allergies, Prepare dermatological procedures, Assist with dermatological procedures, Prepare cosmetic procedures, Assist with cosmetic procedures", "teamCollaboration" : "Collaborate with team", "domainKnowledge" : "Dermatology", "domainList" : [ "dermatology" ], "domainSpecificKnowledge" : [ "Dermatology" ], "documentationSkills" : "Medical history documentation; Visit documentation", "specialRequirements" : "Climb stairs, Balance, Stoop, Kneel, Bend, Crouch, Crawl, Lift up to 20 pounds, Push up to 20 pounds, Pull up to 20 pounds, Move up to 20 pounds", "outcomesObjectives" : "Manage up to 40 patients daily", "qualificationsBasic" : "Update medical histories, Document visit details, Assist with dermatological procedures, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Ability to adjust focus", "qualificationsPreferred" : "EHR system experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: The Medical Assistant/Patient Service Representative plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care. Responsibilities include patient rooming, updating medical histories, documenting visit details, and assisting with various dermatological procedures such as biopsies, surgeries, and skin treatments. Pay and Hours: $18 - $23/hr. Monday - Friday, 40 hours per week. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Collaborate with a team to manage an average patient volume of up to 40 patients daily. Document patient histories, including history of present illness (HPI), medical, surgical, and family history, medications, and allergies. Prepare and assist with dermatological and cosmetic procedures, including ED reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Medical Assistant/Patient Service Representative - Float at PhyNet Dermatology LLC. Skills: Patient care, Medical documentation, Procedure assistance. Collaborate with team. Manage patient volume", "postedDate" : "2026-06-16T01:18:17.899", "createdAt" : "2026-06-16T01:18:17.899", "lastUpdated" : "2026-06-16T09:33:36.818", "ingestTimestamp" : "2026-06-16T01:18:17.899", "mongoId" : "6a3076a1f292fd229c01c0e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical history documentation", "Procedure assistance", "Patient care", "Medical documentation", "Dermatological procedures", "Dermatology" ], "skillCount" : 6, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a1a944a58b93c861e8c9d6e", "title" : "Financial Counselor - Patient Registration ED", "company" : "Tampa General Hospital", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on 2024-2025 market data for a Mid-level Financial Counselor in Tampa, FL, with adjustments for the healthcare industry and company size." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH ED Kennedy (EDKENNEDY)
1307 Kennedy Blvd

Tampa, 33606

" ], "timestamp" : "2026-06-15T09:58:32.739", "fingerprint" : "49619f45a309324cde627fcc1beed07ad3ada9d6927448f56a3a574e5c802468", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=679125", "externalId" : "679125", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "professionalSkills" : [ "Financial screening", "Insurance verification", "Registration", "Scheduling", "Point-of-service collections", "Financial assistance enrollment", "Self-pay pricing calculation" ], "hardSkillsList" : [ "Patient registration", "Insurance verification", "Financial screening", "Collections", "Billing", "Scheduling", "Data entry", "Account documentation" ], "hardSkills" : [ { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Financial screening", "level" : "intermediate" }, { "name" : "Collections", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Account documentation", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Insurance verification, Financial counseling, Regulatory compliance", "majorSkillsList" : [ "Patient registration", "Insurance verification", "Financial counseling", "Regulatory compliance" ], "coreResponsibilities" : "Support medically stable Emergency Department patients, Complete financial screening, Verify insurance, Complete registration, Schedule appointments, Perform point-of-service collections, Ensure compliance with Medicare requirements, Ensure compliance with EMTALA, Ensure compliance with CMS, Ensure compliance with TJC, Ensure compliance with HIPAA regulations, Obtain demographic information, Validate demographic information, Obtain clinical information, Validate clinical information, Obtain financial information, Validate financial information, Provide concierge-level service to patients, Provide concierge-level service to families, Provide concierge-level service to visitors, Assist with eligibility for financial assistance programs, Assist with enrollment for financial assistance programs, Collaborate with multidisciplinary teams, Facilitate access to care, Facilitate access to financial resources, Obtain complete demographic information, Verify insurance information, Document complete insurance information, Validate patient financial responsibility, Conduct financial screening for HCHCP, Conduct financial screening for assistance programs, Complete applications for assistance programs, Submit applications for assistance programs, Educate patients on financial options, Calculate self-pay pricing, Communicate self-pay pricing, Collect patient financial responsibility, Schedule follow-up physician appointments, Schedule add-on services, Ensure accuracy of schedules, Ensure compliance with TGH policies, Provide wayfinding assistance, Provide registration support, Provide service recovery, Validate hospital accounts, Interact with patients, Coordinate care, Coordinate financial support services, Maintain accurate account notes, Complete work queue follow-up, Resolve patient issues, Resolve staff issues, Participate in performance improvement initiatives, Participate in required training, Participate in continuing education, Promote teamwork, Promote professionalism, Promote accountability", "teamCollaboration" : "Collaborate with nurses; Collaborate with physicians; Collaborate with ancillary departments; Collaborate with insurance carriers; Collaborate with care management; Collaborate with HIM; Collaborate with external partners; Collaborate with multidisciplinary teams", "domainKnowledge" : "Medicare requirements; EMTALA; CMS; TJC; HIPAA regulations; Medicaid; HCHCP; Third-party payer requirements; Patient access; Financial counseling", "domainList" : [ "medicare-requirements", "emtala", "cms", "tjc", "hipaa-regulations", "medicaid", "hchcp", "third-party-payer-requirements", "patient-access", "financial-counseling" ], "domainSpecificKnowledge" : [ "Medicare requirements", "EMTALA", "CMS", "TJC", "HIPAA regulations", "Medicaid", "HCHCP", "Third-party payer requirements", "Patient access", "Financial counseling" ], "toolProficiency" : [ "Scheduling platforms", "Registration platforms", "Insurance verification tools", "Work queues" ], "communicationSkills" : "Explain financial options; Communicate professionally; Communicate empathetically", "documentationSkills" : "Document demographic information; Document insurance information; Document financial information; Maintain account notes", "continuousLearning" : "Continuing education", "problemSolvingSkills" : "Resolve patient issues; Resolve staff issues", "qualificationsBasic" : "High School Diploma or GED, Three (3) years’ experience in Registration, Scheduling, and/or Collections and Billing, Working knowledge of registration, scheduling, insurance verification, billing, collections, and patient financial responsibility processes within a hospital setting, Demonstrated understanding of EMTALA, CMS, TJC, HIPAA, Medicare, Medicaid, HCHCP, and third-party payer requirements as they relate to patient access and financial counseling, Ability to screen patients for financial assistance programs, Ability to calculate self-pay pricing, Ability to complete HCHCP applications, Ability to explain financial options clearly and compassionately, Ability to communicate professionally and empathetically with patients, families, visitors, and staff, both in person and over the phone, Expert ability to manage competing priorities, Expert ability to adapt to changing workflows, Expert ability to complete tasks accurately and on time, Expert ability to maintain detailed account documentation, Proficiency in electronic health record systems, Proficiency in scheduling and registration platforms, Proficiency in insurance verification tools, Proficiency in work queues", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under minimal supervision of the Dir Patient Accounts, the Financial Counselor is responsible for supporting medically stable Emergency Department patients by completing financial screening, insurance verification, registration, scheduling, and point-of-service collections. This role ensures compliance with Medicare requirements, EMTALA, CMS, TJC, and HIPAA regulations while accurately obtaining and validating demographic, clinical, and financial information. The Financial Counselor provides concierge-level service to patients, families, and visitors, assists with eligibility and enrollment for financial assistance programs such as HCHCP, and collaborates with multidisciplinary teams to facilitate access to care and financial resources. All duties are performed in accordance with the mission, vision, and values of Tampa General Hospital. Essential Functions: Obtains, verifies, and documents complete demographic, insurance, and financial information for Emergency Department patients prior to discharge or follow-up care. Performs insurance verification, benefit validation, and patient financial responsibility calculations in compliance with Medicare and third-party payer requirements. Conducts financial screening for HCHCP and other assistance programs, completes and submits applications, and educates patients on available options. Calculates and communicates self-pay pricing and collects patient financial responsibility in accordance with hospital policies. Schedules follow-up physician appointments and add-on services, ensuring accuracy and compliance with TGH policies and procedures. Provides concierge-level assistance to patients, family members, and visitors, including wayfinding, registration support, and service recovery. Ensures compliance with EMTALA, CMS, TJC, and HIPAA regulations when validating hospital accounts and interacting with patients. Collaborates with nurses, physicians, ancillary departments, insurance carriers, care management, HIM, and external partners to coordinate care and financial support services. Maintains accurate account notes, completes work queue follow-up, and resolves patient or staff issues under guidance of leadership. Participates in performance improvement initiatives, required training, and continuing education while promoting teamwork, professionalism, and accountability. High School Diploma or GED. Three (3) years’ experience in Registration, Scheduling, and/or Collections and Billing. Working knowledge of registration, scheduling, insurance verification, billing, collections, and patient financial responsibility processes within a hospital setting. Demonstrated understanding of EMTALA, CMS, TJC, HIPAA, Medicare, Medicaid, HCHCP, and third-party payer requirements as they relate to patient access and financial counseling. Ability to screen patients for financial assistance programs, calculate self-pay pricing, complete HCHCP applications, and explain financial options clearly and compassionately. Strong ability to communicate professionally and empathetically with patients, families, visitors, and staff, both in person and over the phone. Expert ability to manage competing priorities, adapt to changing workflows, complete tasks accurately and on time, and maintain detailed account documentation. Proficiency in electronic health record systems, scheduling and registration platforms, insurance verification tools, and work queues to ensure accurate data entry and follow-up. Tampa", "summaryDescription" : "Financial Counselor - Patient Registration ED at Tampa General Hospital. Skills: Patient registration, Insurance verification, Financial counseling, Regulatory compliance. Support medically stable Emergency Department patients. Complete financial screening", "createdAt" : "2026-06-14T08:49:14.048", "lastUpdated" : "2026-06-15T09:58:32.739", "ingestTimestamp" : "2026-06-14T08:49:14.048", "mongoId" : "6a1a944a58b93c861e8c9d6e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient registration", "Insurance verification", "Financial screening", "Collections", "Billing", "Scheduling", "Data entry", "Account documentation", "Financial counseling", "Regulatory compliance", "Registration", "Point-of-service collections", "Financial assistance enrollment", "Self-pay pricing calculation", "Medicare requirements", "EMTALA", "CMS", "TJC", "HIPAA regulations", "Medicaid", "HCHCP", "Third-party payer requirements", "Patient access", "Scheduling platforms", "Registration platforms", "Insurance verification tools", "Work queues" ], "skillCount" : 27, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305ac0f292fd229cf551ea", "title" : "Medical Receptionist/Customer Service Specialist", "industry" : "Healthcare", "salary" : { "min" : 34000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Medical Receptionist/Customer Service Specialist in Fort Worth, United States, with adjustments for industry and seniority." }, "location" : "Fort Worth, TX", "locations" : [ "Fort Worth, TX" ], "timestamp" : "2026-06-16T08:09:38.854", "fingerprint" : "aab1f0583b0d489fbb1fdd9cd593432ec13ef7e50124ae725e11b548c0fff5ce", "source" : "jazzhr", "language" : "en", "externalId" : "hqVqPIw24z", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Worth", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7531770,-97.3327459" } ], "locationText" : "Fort Worth, Texas, United States", "coreResponsibilities" : "Greet patients, Schedule appointments, Manage patient records, Handle patient inquiries, Provide customer service", "domainKnowledge" : "Medical terminology; Healthcare administration", "domainList" : [ "medical-terminology", "healthcare-administration" ], "domainSpecificKnowledge" : [ "Medical terminology", "Healthcare administration" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Medical Receptionist/Customer Service Specialist. Greet patients. Schedule appointments", "createdAt" : "2026-06-15T22:25:59.711", "lastUpdated" : "2026-06-16T08:09:38.854", "ingestTimestamp" : "2026-06-15T22:25:59.711", "mongoId" : "6a305ac0f292fd229cf551ea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 34000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical terminology", "Healthcare administration" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a0a588f1663d49372c78605", "title" : "Insurance Customer Service Representative - DH/P4", "company" : "WeAssist. io", "industry" : "Insurance", "salary" : { "min" : 9600.0, "max" : 14400.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Philippines", "locations" : [ "Philippines" ], "timestamp" : "2026-06-15T05:01:41.137", "fingerprint" : "cbc7713a3cf14733c367d1752c7982413d2fa06859b85da324d03ca095c5a2d5", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://weassist-io.breezy.hr/p/6b6a2c7a72ff-insurance-customer-service-representative-dh-p4", "externalId" : "6b6a2c7a72ff", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "domainKnowledge" : "Commercial Insurance", "domainList" : [ "commercial-insurance" ], "domainSpecificKnowledge" : [ "Commercial Insurance" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Hiring: Full-time Insurance Customer Service Representative - Remote - $9,600 - $14,400/yr \uD83D\uDE80 About the Client \uD83D\uDE80 \uD83D\uDCBC Masters of Insurance – Independent insurance agency with 10+ years of success, serving contractors and SMBs\uD83D\uDEE1️ Commercial Insurance Experts – Focused on commercial lines, renewals, a", "summaryDescription" : "Insurance Customer Service Representative - DH/P4 at WeAssist. io", "createdAt" : "2026-06-14T06:39:00.897", "lastUpdated" : "2026-06-15T05:01:41.137", "ingestTimestamp" : "2026-06-14T06:39:00.897", "mongoId" : "6a0a588f1663d49372c78605", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Commercial Insurance" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30716df292fd229cff9274", "title" : "Customer Service Claims and Life Insurance Advisor", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 2300000.0, "max" : 3500000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Kingston, Jamaica, adjusted for mid-seniority in the insurance industry." }, "location" : "Kingston, St. Andrew Parish, Jamaica, //1, JM", "locations" : [ "Kingston, St. Andrew Parish, Jamaica", "//1", "JM" ], "timestamp" : "2026-06-16T10:14:59.477", "fingerprint" : "ce7a0dd87fb7fd53e2df2d0f9d683b0eaa25ad44ee4a83093d6f98e8efcb46ec", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132079208-customer-service-claims-and-life-insurance-advisor-", "externalId" : "744000132079208", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew Parish", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew Parish, Jamaica", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "remoteFriendly" : false, "rawDescription" : "We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. The Claims Customer Service Representative serves as a primary point of contact for beneficiaries, families, and representatives reporting life and annuity death claims. This role requires a high level of compassion, empathy, and active listening, as callers are often navigating emotionally difficult situations. The representative independently handles routine and increasingly complex inquiries, provides clear guidance on next steps, and ensures a respectful, supportive, and accurate claims experience from first contact through resolution. The role also requires the ability to balance emotional sensitivity with efficiency, accuracy, and regulatory compliance. The Life Insurance Customer Service Representative serves as a primary point of contact for policyowners, agents, and internal partners regarding life insurance products and services. This role handles a high volume of inbound calls and requires strong product knowledge, attention to detail, and the ability to clearly explain complex life insurance concepts. The representative independently manages routine and increasingly complex inquiries while delivering an efficient, accurate, and professional customer experience. The role also requires the ability to balance emotional sensitivity with efficiency, accuracy, and regulatory compliance. Serve as the first point of contact for life and annuity death claims, responding with patience, empathy, and professionalism while actively listening to customer needs. • Handle inbound life insurance customer service calls related to policy information, billing, beneficiaries, ownership changes, policy values, loans, withdrawals, and general service requests. • Handle inbound calls related to claim notification, documentation requirements, claim status, and general inquiries. • Clearly explain claims processes, required forms, timelines, and next steps in a calm, supportive, and easy-to-understand manner. • Research and review policy and claim information across multiple systems to provide accurate and timely responses. • Serve as a knowledgeable point of contact, explaining complex life insurance products, provisions, and options in clear, customer-friendly language. • Deliver routine work independently and manage increasingly complex inquiries by reviewing policy records and applying established procedures and guidelines. • Research and analyze policy data across multiple systems to provide accurate, timely responses while meeting service and quality standards • Apply critical thinking to interpret unique or non-standard customer situations, analyzing policy details, context, and customer needs to determine the most appropriate procedural path. • Use sound judgment to adapt established procedures when scenarios fall outside typical patterns, recognizing exceptions and providing accurate, compliant, customer-focused solutions • Document all customer interactions thoroughly and accurately, ensuring policy records are complete, current, and compliant. • Apply sound judgment and discretion when handling confidential customer and policy information. • Identify when issues require escalation and partner with senior team members or leadership to resolve complex situations. • Meet or exceed established productivity, quality, and service level expectations in a fast-paced call-center environment. • Support departmental and enterprise initiatives, including system changes, process improvements, and ongoing training. Protect customers’ privacy and reassure them with empathy and professionalism. The incumbent in this role must demonstrate a willingness to provide strong customer service – providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. ## Qualifications Our most successful candidates will have: · * Must be 18 years or older. * A minimum of 3-4 CXC/GCE/City & Guilds subjects inclusive of English Language, or a U.S. high school diploma or GED. CXC/CSEC, City & Guilds. I, II, III; GCE A, B, C; SSC 4, 5; JSCE Pass; NCTVET or HEART Level 1, 2, 3; and CCSLC - Competence & Mastery. ( Must have proof of qualifications) * Must have a valid (not expired) government issued ID, TRN and NIS card. * Must be able to pass a criminal background check and drug test as needed. * Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays). * Must be able to train and / or work onsite at our Red Hills Road site. * 1 year of BPO/customer service experience preferred. * Prior experience handling sensitive or emotionally complex customer interactions strongly preferred. * Demonstrated ability to perform at a high level, to support our high volume of inbound calls. * Experience in customer service is an asset and preferred. * Good systematic problem solving ability , using sound business judgment, and following through on commitments to customers. * The ability to quickly and accurately identify and assess individual customer needs and take appropriate action steps to satisfy those needs. * Excellent attention to detail. * A passion for helping customers and exceeding their expectations with high integrity. * Strong verbal and written communication skills and the ability to tailor styles to the audience * See through the eyes of the customer. * Excellent verbal and written communication skills; able to translate Customer communication rapidly and effectively on live voice or chat interactions. proficient reading skills required. * The ability to project patience, empathy, caring, and sincerity in written words or voice tone, depending on channel. * Ability to effectively organize, prioritize, multi-task and manage time. * Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred. * Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required. * Ability to type over 30 WPM with 80% accuracy. * Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues. * Inspire confidence and positively influence the behaviour, actions, and thoughts of others. Required Skills & Capabilities: Compassion, Listening, and Emotional Intelligence (Must-Have): • Demonstrated ability to listen actively, respond empathetically, and communicate with sensitivity during emotionally charged conversations. • Comfort supporting individuals experiencing loss, grief, or stress while maintaining professionalism and composure. • Strong critical-thinking ability to interpret ambiguous scenarios, assess multiple data points, and determine correct procedural application. Core Professional Skills: • Strong verbal and written communication skills, with the ability to explain complex information clearly and calmly. • Proven customer service experience handling complex or sensitive inquiries. • Ability to work effectively in a fast-paced, call-center environment with consistent call volumes. • Strong organizational skills, attention to detail, and ability to multitask across systems. • Ability to navigate non-standard customer situations by applying procedures thoughtfully rather than relying solely on scripted responses. • Demonstrated judgment in situations requiring evaluation beyond predefined workflows or standard call types. • Sound judgment and decision-making skills, with appropriate escalation when needed. ## Additional Information Our employees enjoy: * Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts. * Annual merit increase based on performance. * Paid Training. * Discounts for several corporate and retail partners for services and products once Sutherland ID is presented. * Excellent training and supervisory support - to help you feel comfortable servicing our customers. * Competitive Salary with attractive and attainable PBI structure. * Paid vacation and sick leave annually. * Exceptional Health and Life Insurance Plan * Lunch benefits and subsidy. * Onsite lunch concessionaire at reduced rates. * Transportation/ Shuttle Services - Free transportation home for shifts that end after 9:00 pm and pick-ups for shifts that begin before 6am * Free On-site medical suite with nurse and medical doctor. * Daily Refuel Plan - Robust and dynamic schedule of activities to keep employees energized both at home and in the office. * Paid referral program * Career development & growth opportunities for advancement. * Excellent Reward and recognition programs. As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.", "summaryDescription" : "Customer Service Claims and Life Insurance Advisor at Sutherland", "postedDate" : "2026-06-14T22:35:27.000", "createdAt" : "2026-06-16T01:34:31.997", "lastUpdated" : "2026-06-16T10:14:59.477", "ingestTimestamp" : "2026-06-16T01:34:31.997", "mongoId" : "6a30716df292fd229cff9274", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3055daf292fd229cf22481", "title" : "Customer Service Claims and Life Insurance Advisor", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 2300000.0, "max" : 3500000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Kingston, Jamaica, adjusted for mid-seniority and the insurance industry." }, "location" : "Kingston, St. Andrew Parish, Jamaica, //1, JM", "locations" : [ "Kingston, St. Andrew Parish, Jamaica", "//1", "JM" ], "timestamp" : "2026-06-16T09:36:36.123", "fingerprint" : "e548b6a2bfa941ad6c3f029b37badc0a950a771fd4552a6efcfabf12d78448df", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132079208-customer-service-claims-and-life-insurance-advisor-", "externalId" : "744000132079208", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew Parish", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew Parish, Jamaica", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "remoteFriendly" : false, "rawDescription" : "We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. The Claims Customer Service Representative serves as a primary point of contact for beneficiaries, families, and representatives reporting life and annuity death claims. This role requires a high level of compassion, empathy, and active listening, as callers are often navigating emotionally difficult situations. The representative independently handles routine and increasingly complex inquiries, provides clear guidance on next steps, and ensures a respectful, supportive, and accurate claims experience from first contact through resolution. The role also requires the ability to balance emotional sensitivity with efficiency, accuracy, and regulatory compliance. The Life Insurance Customer Service Representative serves as a primary point of contact for policyowners, agents, and internal partners regarding life insurance products and services. This role handles a high volume of inbound calls and requires strong product knowledge, attention to detail, and the ability to clearly explain complex life insurance concepts. The representative independently manages routine and increasingly complex inquiries while delivering an efficient, accurate, and professional customer experience. The role also requires the ability to balance emotional sensitivity with efficiency, accuracy, and regulatory compliance. Serve as the first point of contact for life and annuity death claims, responding with patience, empathy, and professionalism while actively listening to customer needs. • Handle inbound life insurance customer service calls related to policy information, billing, beneficiaries, ownership changes, policy values, loans, withdrawals, and general service requests. • Handle inbound calls related to claim notification, documentation requirements, claim status, and general inquiries. • Clearly explain claims processes, required forms, timelines, and next steps in a calm, supportive, and easy-to-understand manner. • Research and review policy and claim information across multiple systems to provide accurate and timely responses. • Serve as a knowledgeable point of contact, explaining complex life insurance products, provisions, and options in clear, customer-friendly language. • Deliver routine work independently and manage increasingly complex inquiries by reviewing policy records and applying established procedures and guidelines. • Research and analyze policy data across multiple systems to provide accurate, timely responses while meeting service and quality standards • Apply critical thinking to interpret unique or non-standard customer situations, analyzing policy details, context, and customer needs to determine the most appropriate procedural path. • Use sound judgment to adapt established procedures when scenarios fall outside typical patterns, recognizing exceptions and providing accurate, compliant, customer-focused solutions • Document all customer interactions thoroughly and accurately, ensuring policy records are complete, current, and compliant. • Apply sound judgment and discretion when handling confidential customer and policy information. • Identify when issues require escalation and partner with senior team members or leadership to resolve complex situations. • Meet or exceed established productivity, quality, and service level expectations in a fast-paced call-center environment. • Support departmental and enterprise initiatives, including system changes, process improvements, and ongoing training. Protect customers’ privacy and reassure them with empathy and professionalism. The incumbent in this role must demonstrate a willingness to provide strong customer service – providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. ## Qualifications Our most successful candidates will have: · * Must be 18 years or older. * A minimum of 3-4 CXC/GCE/City & Guilds subjects inclusive of English Language, or a U.S. high school diploma or GED. CXC/CSEC, City & Guilds. I, II, III; GCE A, B, C; SSC 4, 5; JSCE Pass; NCTVET or HEART Level 1, 2, 3; and CCSLC - Competence & Mastery. ( Must have proof of qualifications) * Must have a valid (not expired) government issued ID, TRN and NIS card. * Must be able to pass a criminal background check and drug test as needed. * Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays). * Must be able to train and / or work onsite at our Red Hills Road site. * 1 year of BPO/customer service experience preferred. * Prior experience handling sensitive or emotionally complex customer interactions strongly preferred. * Demonstrated ability to perform at a high level, to support our high volume of inbound calls. * Experience in customer service is an asset and preferred. * Good systematic problem solving ability , using sound business judgment, and following through on commitments to customers. * The ability to quickly and accurately identify and assess individual customer needs and take appropriate action steps to satisfy those needs. * Excellent attention to detail. * A passion for helping customers and exceeding their expectations with high integrity. * Strong verbal and written communication skills and the ability to tailor styles to the audience * See through the eyes of the customer. * Excellent verbal and written communication skills; able to translate Customer communication rapidly and effectively on live voice or chat interactions. proficient reading skills required. * The ability to project patience, empathy, caring, and sincerity in written words or voice tone, depending on channel. * Ability to effectively organize, prioritize, multi-task and manage time. * Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred. * Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required. * Ability to type over 30 WPM with 80% accuracy. * Must be very tech savvy with strong abilities in handling troubleshooting techniques and resolving technical issues. * Inspire confidence and positively influence the behaviour, actions, and thoughts of others. Required Skills & Capabilities: Compassion, Listening, and Emotional Intelligence (Must-Have): • Demonstrated ability to listen actively, respond empathetically, and communicate with sensitivity during emotionally charged conversations. • Comfort supporting individuals experiencing loss, grief, or stress while maintaining professionalism and composure. • Strong critical-thinking ability to interpret ambiguous scenarios, assess multiple data points, and determine correct procedural application. Core Professional Skills: • Strong verbal and written communication skills, with the ability to explain complex information clearly and calmly. • Proven customer service experience handling complex or sensitive inquiries. • Ability to work effectively in a fast-paced, call-center environment with consistent call volumes. • Strong organizational skills, attention to detail, and ability to multitask across systems. • Ability to navigate non-standard customer situations by applying procedures thoughtfully rather than relying solely on scripted responses. • Demonstrated judgment in situations requiring evaluation beyond predefined workflows or standard call types. • Sound judgment and decision-making skills, with appropriate escalation when needed. ## Additional Information Our employees enjoy: * Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts. * Annual merit increase based on performance. * Paid Training. * Discounts for several corporate and retail partners for services and products once Sutherland ID is presented. * Excellent training and supervisory support - to help you feel comfortable servicing our customers. * Competitive Salary with attractive and attainable PBI structure. * Paid vacation and sick leave annually. * Exceptional Health and Life Insurance Plan * Lunch benefits and subsidy. * Onsite lunch concessionaire at reduced rates. * Transportation/ Shuttle Services - Free transportation home for shifts that end after 9:00 pm and pick-ups for shifts that begin before 6am * Free On-site medical suite with nurse and medical doctor. * Daily Refuel Plan - Robust and dynamic schedule of activities to keep employees energized both at home and in the office. * Paid referral program * Career development & growth opportunities for advancement. * Excellent Reward and recognition programs. As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.", "summaryDescription" : "Customer Service Claims and Life Insurance Advisor at Sutherland", "postedDate" : "2026-06-14T22:35:27.000", "createdAt" : "2026-06-15T23:42:44.925", "lastUpdated" : "2026-06-16T09:36:36.123", "ingestTimestamp" : "2026-06-15T23:42:44.925", "mongoId" : "6a3055daf292fd229cf22481", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305acbf292fd229cf559d6", "title" : "Medical Receptionist (Patient Coordinator)", "company" : "Eye Care Partners", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Junior Medical Receptionist in Birmingham, United States, adjusted for the healthcare industry and company size." }, "location" : "Birmingham, Michigan, United States", "locations" : [ "Birmingham", "Michigan", "United States" ], "timestamp" : "2026-06-16T06:05:15.721", "fingerprint" : "4e1406003e0b79ddab078f6d952b1975a0e710a7c154d49018e03a2ab559e054", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.eyecare-partners.com/careers/current-job-openings/?gh_jid=8592647002", "externalId" : "8592647002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.5467012,-83.2113192" }, { "city" : "Troy", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.6055893,-83.1499304" } ], "locationText" : "Birmingham, Michigan, United States; Troy, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma or GED Equivalent", "remoteFriendly" : false, "rawDescription" : "EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Job Title: Medical Receptionist (Patient Coordinator) Company: Oakland Ophthalmic Surgery Location: Birmingham, MI Travel: Travel to our other office in Troy, MI is required as needed. We do pay mileage reimbursement! Perks: Full benefits package, including Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Competitive base pay Eyecare certification reimbursement Employee discounts Hours: Full Time Our office is open Monday-Friday 8am-5pm You may need to work a little earlier/later as needed Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.", "summaryDescription" : "Medical Receptionist (Patient Coordinator) at Eye Care Partners", "postedDate" : "2026-06-15T23:26:42.604", "createdAt" : "2026-06-15T23:26:42.604", "lastUpdated" : "2026-06-16T06:05:15.721", "ingestTimestamp" : "2026-06-15T23:26:42.604", "mongoId" : "6a305acbf292fd229cf559d6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30519bf292fd229cf033af", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Service Representative in Coppell, United States, adjusted for the healthcare industry." }, "location" : "Coppell, Texas, United States", "locations" : [ "Coppell", "Texas", "United States" ], "timestamp" : "2026-06-16T07:20:17.920", "fingerprint" : "ffffba792967b5d110b9d3e92058eb241339358ec140c6ebdb00f82804c7e450", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4284439009", "externalId" : "4284439009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-15T23:18:55.952", "createdAt" : "2026-06-15T23:18:55.952", "lastUpdated" : "2026-06-16T07:20:17.920", "ingestTimestamp" : "2026-06-15T23:18:55.952", "mongoId" : "6a30519bf292fd229cf033af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306097f292fd229cf91378", "title" : "Computer Operator", "company" : "CompTech Computer Technologies", "salary" : { "min" : 50000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Onsite USA", "locations" : [ "Onsite USA" ], "timestamp" : "2026-06-16T08:27:52.718", "fingerprint" : "d95ed32fa97cacb25ed65bd56274c5b6ba6cde3b69e6f41bbb724a80a10e96a1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/comptechcomputertechnologies/jobs/5263282008", "externalId" : "5263282008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Richmond", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.5385087,-77.4342800" } ], "locationText" : "Richmond, Virginia, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title: Computer Operator Location: Richmond, VA (on-site) Supporting: The Defense Logistics Agency (DLA) **Secret Security Clearance** Overview CompTech is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The ideal candidate will assist in the technical operation and testing of fully integrated computer-based systems in a supervised environment. This position requires local travel using personal vehicle, company van, cart or other motorized vehicle. Scope of Work Key responsibilities include: Ultimate accountability for ensuring customer satisfaction at every level. Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy. Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets. Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa. Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment. Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership. Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology. Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software. Anticipates problems, identifies deviations and acts through resolution. Perform other duties as required. Knowledge, Skills, and Certification Requirements: Excellent interpersonal and communication skills One (1) year of Help Desk or Deskside Support experience DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire Security+ CE Security Clearance Requirements: Secret Salary: $50k plus full benefits, PTO, 401k+ Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at (937) 228-2667 or email stefanie.wallace@comptech.com. A CompTech associate will respond to your message as soon as reasonably possible.", "summaryDescription" : "Computer Operator at CompTech Computer Technologies", "postedDate" : "2026-06-15T23:25:44.995", "createdAt" : "2026-06-15T23:25:44.995", "lastUpdated" : "2026-06-16T08:27:52.718", "ingestTimestamp" : "2026-06-15T23:25:44.995", "mongoId" : "6a306097f292fd229cf91378", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b0699", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Service Representatives in Katy, United States, adjusted for the healthcare industry." }, "location" : "Katy, Texas, United States", "locations" : [ "Katy", "Texas", "United States" ], "timestamp" : "2026-06-16T01:33:42.789", "fingerprint" : "e3977473879c6e9a622aad7956a56798c2e3b80d2166d62f19760bafab1f028c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4250606009", "externalId" : "4250606009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Katy", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7857853,-95.8243956" } ], "locationText" : "Katy, Texas, United States", "employmentType" : "FULL_TIME", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. 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Purpose-Driven Partnership. Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U. S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting. At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being. We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve. Our 24/7 veterinary emergency and specialty hospital in Woodbridge, New Jersey is seeking a Veterinary Medical Records Clerk to support our medical records and administrative operations. This role focuses on accuracy, organization, and data entry within a fast‑paced clinical environment. Position Overview The Veterinary Medical Records Clerk is responsible for maintaining accurate electronic medical records and supporting clerical workflows across the hospital. This is an administrative position and does not involve hands‑on animal care. Responsibilities Scan, upload, link, and verify medical records in the electronic medical record system Ensure accuracy, completeness, and proper organization of patient documentation Perform data entry with a high level of attention to detail Monitor and respond to emails related to medical records and documentation Organize and maintain digital files and records Assist with general clerical and administrative tasks as needed Follow established procedures to support documentation accuracy and compliance Experience with impromed veterinary software preferred; training can be provided Basic knowledge of Microsoft Office, including Word, Excel, and Teams Strong computer skills and data entry accuracy Qualifications Prior clerical, data entry, or medical records experience preferred Veterinary experience preferred but not required Excellent organizational skills and attention to detail Professional, dependable Work is performed in a busy veterinary emergency and specialty clinical setting. Schedule: Friday – Monday, 10:00 AM – 7:00 PM (availability to work 2 - 3 holidays per year required) Pay Range: $19.00 – $22.00 per hour, based on experience GSVServices is proud to offer the following benefits: Competitive salary based on your level of experience Health, dental, and vision insurance, with HSA option- some plans paid 100% Maternity/Paternity leave Retirement Plan – 401K with employer match Licensing fees paid for credentialed technicians Employee Referral Bonus Paid Time off Mental health support with Talkspace Uniforms provided Full Time and credentialed technicians eligible for Sign On Bonus Pet discounts for medical care Garden State Veterinary Services is located at 1200 Route 9, Woodbridge NJ 07095 Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U. S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required. For CA applicants please visit our Privacy Policy", "summaryDescription" : "Veterinary Medical Records Clerk at Veritas Veterinary Partners. Skills: Medical records, Data entry, Organization. Scan medical records. Upload medical records", "postedDate" : "2026-06-11T17:54:29.265", "createdAt" : "2026-06-11T17:54:29.265", "lastUpdated" : "2026-06-13T03:36:11.660", "ingestTimestamp" : "2026-06-11T17:54:29.265", "mongoId" : "6a2a53c074d8ee00a05ffb83", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry accuracy", "Documentation accuracy", "Compliance support", "Medical records", "Data entry", "Organization", "Clerical workflows", "Veterinary medicine", "Clinical environment", "impromed veterinary software" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "client-experience", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Veterinary Services" }, { "id" : "6a2c93ab74d8ee00a0988b02", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Service Representative in Indianapolis, adjusted for the healthcare industry and company size." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-16T02:04:31.458", "fingerprint" : "63c4f76b8fb945044c73c02997cfb60a93a369a5d844573857467addcdca63a1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4259181009", "externalId" : "4259181009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Interpersonal skills" ], "hardSkillsList" : [ "Data entry", "Insurance verification", "Scheduling", "Registration", "Money handling" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Registration", "level" : "intermediate" }, { "name" : "Money handling", "level" : "intermediate" } ], "majorSkills" : "Patient scheduling, Insurance verification, Customer service", "majorSkillsList" : [ "Patient scheduling", "Insurance verification", "Customer service" ], "coreResponsibilities" : "Greet and assist patients and families, Schedule patient appointments, Manage inbound calls, Collect and verify patient demographics, Verify insurance information, Determine patient eligibility for financial assistance, Obtain required documentation, Collect patient co-payments, Follow money handling procedures, Assist with medical record requests, Respond to correspondence, Respond to messages, Maintain cleanliness of waiting area, Provide coverage across JPCHC locations, Participate in meetings", "teamCollaboration" : "Departmental meetings; Organizational meetings", "domainKnowledge" : "Medical office practices; Community health; Integrated care; Whole-person care", "domainList" : [ "medical-office-practices", "community-health", "integrated-care", "whole-person-care" ], "domainSpecificKnowledge" : [ "Medical office practices", "Community health", "Integrated care", "Whole-person care" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Data entry", "specialRequirements" : "Reliable transportation, Flexibility to support multiple practice sites, Travel between practice sites", "qualificationsBasic" : "High School Diploma or equivalent (GED), At least two (2) years of experience in an ambulatory healthcare setting, Basic computer literacy and accuracy in data entry", "qualificationsPreferred" : "High School Diploma or equivalent (GED) preferred, Knowledge of medical office practices required", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You’ll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC’s money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Patient scheduling, Insurance verification, Customer service. Greet and assist patients and families. Schedule patient appointments", "postedDate" : "2026-06-14T20:06:16.995", "createdAt" : "2026-06-14T20:06:16.995", "lastUpdated" : "2026-06-16T02:04:31.458", "ingestTimestamp" : "2026-06-14T20:06:16.995", "mongoId" : "6a2c93ab74d8ee00a0988b02", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Insurance verification", "Scheduling", "Registration", "Money handling", "Patient scheduling", "Customer service", "Interpersonal skills", "Medical office practices", "Community health", "Integrated care", "Whole-person care" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30590af292fd229cf44f0d", "title" : "Voter Registration Canvasser", "industry" : "Government", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Voter Registration Canvasser in Paradise Valley, AZ, adjusted for the non-profit industry." }, "location" : "Paradise Valley, AZ", "locations" : [ "Paradise Valley, AZ" ], "timestamp" : "2026-06-16T08:29:49.460", "fingerprint" : "2f58b5dc4e694ff48de3491a9b6e17c8e0c3fba0f3d7f17fb46f3e713fb60948", "source" : "jazzhr", "language" : "en", "externalId" : "CIzboTHU2k", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paradise Valley", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5324295,-111.9505123" } ], "locationText" : "Paradise Valley, Arizona, United States", "coreResponsibilities" : "Register voters at polling locations, Engage with potential voters, Provide information on voter registration, Assist voters with registration forms, Meet daily registration targets", "domainKnowledge" : "Voter registration laws", "domainList" : [ "voter-registration-laws" ], "domainSpecificKnowledge" : [ "Voter registration laws" ], "communicationSkills" : "Public speaking", "specialRequirements" : "Must be 18 years or older, Must be a registered voter, Must have reliable transportation", "outcomesObjectives" : "Achieve daily registration goals", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Voter Registration Canvasser. Register voters at polling locations. 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Engage with voters. Educate voters on registration", "createdAt" : "2026-06-15T22:17:08.532", "lastUpdated" : "2026-06-16T08:12:47.845", "ingestTimestamp" : "2026-06-15T22:17:08.532", "mongoId" : "6a30590af292fd229cf44f0e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Voter registration processes" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30590af292fd229cf44f13", "title" : "Voter Registration Canvasser", "industry" : "Government", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Voter Registration Canvasser in Paradise, United States, adjusted for the non-profit industry." }, "location" : "Paradise, AZ", "locations" : [ "Paradise, AZ" ], "timestamp" : "2026-06-16T06:42:22.497", "fingerprint" : "7570e494b56f9f5d84ee0a3a1a5e2d8e84b6401103826b1e30b6f31ba87414f8", "source" : "jazzhr", "language" : "en", "externalId" : "msJCFx4l2N", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paradise", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "31.9348131,-109.2189503" } ], "locationText" : "Paradise, Arizona, United States", "coreResponsibilities" : "Engage with voters, Explain registration process, Assist voters with registration, Collect completed registration forms, Meet daily registration targets, Adhere to campaign guidelines", "domainKnowledge" : "Voter registration laws", "domainList" : [ "voter-registration-laws" ], "domainSpecificKnowledge" : [ "Voter registration laws" ], "communicationSkills" : "Public speaking", "specialRequirements" : "Door-to-door canvassing, Weekend work", "outcomesObjectives" : "Maximize voter registrations", "qualificationsBasic" : "Voter registration experience", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Voter Registration Canvasser. Engage with voters. 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Register voters at assigned locations. 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Inform voters about registration deadlines", "createdAt" : "2026-06-15T22:16:51.845", "lastUpdated" : "2026-06-16T07:15:52.293", "ingestTimestamp" : "2026-06-15T22:16:51.845", "mongoId" : "6a30590af292fd229cf44f0f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 28000, "salaryAnnualMax" : 36000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Voter registration processes", "Election laws" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30590af292fd229cf44f0c", "title" : "Voter Registration Canvasser", "industry" : "Government", "salary" : { "min" : 30000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Voter Registration Canvasser in Scranton, PA, adjusted for the non-profit industry." }, "location" : "Scranton, PA", "locations" : [ "Scranton, PA" ], "timestamp" : "2026-06-16T07:11:52.262", "fingerprint" : "eef08838ecf025e742c7b4212be8d06427e3d5bba933e70374bf15df39d7879f", "source" : "jazzhr", "language" : "en", "externalId" : "QT54XhrF4Q", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Scranton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.4086874,-75.6621294" } ], "locationText" : "Scranton, Pennsylvania, United States", "coreResponsibilities" : "Register voters at assigned locations, Engage with the public to explain registration process, Distribute informational materials on voting, Collect completed registration forms accurately, Meet daily registration targets", "domainKnowledge" : "Voter registration laws", "domainList" : [ "voter-registration-laws" ], "domainSpecificKnowledge" : [ "Voter registration laws" ], "communicationSkills" : "Public speaking", "outcomesObjectives" : "Achieve daily registration goals", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Voter Registration Canvasser. 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A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. No work on Holidays or night shifts so you can have a normal/regular life balance Work in “happy medicine”; treating patients who are excited about improving their lives An opportunity to work in the growing fast paced world of aesthetics A small practice feel, with big company support Key Responsibilities: Customer Service/Administration Greet all patients, and offer beverage Check patients in and make sure schedule reflects appointment status Check patients out and schedule next appointment Maintain accountability for the schedule book Introduce visitors to the appropriate personnel that will assist with their concerns Conduct confirmation calls for appointments Pull next day’s patient charts and organize per scheduled appointment time Prepare new patient charts Maintain inventory of all front office supplies Check email and forward to the appropriate staff member Organize and maintain file system Keep Font Desk and Lobby area clean Billing Process payments Print daily close out reports on scheduling system and review for accuracy. Fill deposit slips for all received cash and checks Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Use of the telephone, computer and other related instruments or devices Vision and hearing acuity Standing and walking for periods of time Ability to lift up to 25 pounds Key Skills/Qualifications: Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of the organization Ability to add, subtract, multiply and divide Ability to carry out instructions furnished in written, oral, or diagram form Ability to problem solve' #LI-AH1 Compensation Range $18—$21.74 USD Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (Benefits eligibility may vary based on employment status.) For applicants located in CA: link", "summaryDescription" : "Medical Receptionist - Patient Experience Specialist at Sono Bello. Skills: Patient scheduling, Customer service, Billing. Greet all patients. Offer beverage", "postedDate" : "2026-06-15T23:16:37.455", "createdAt" : "2026-06-15T23:16:37.455", "lastUpdated" : "2026-06-16T06:28:23.834", "ingestTimestamp" : "2026-06-15T23:16:37.455", "mongoId" : "6a3051ecf292fd229cf09077", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Payment processing", "Scheduling", "Patient scheduling", "Customer service", "Billing", "Customer Service", "Administration", "Aesthetics", "Cosmetic surgery", "Scheduling system" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2ca42974d8ee00a09b0690", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Patient Service Representative in Arlington Heights, United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "Arlington Heights", "locations" : [ "Arlington Heights" ], "timestamp" : "2026-06-16T04:13:00.996", "fingerprint" : "6ffa2fce8d9b8ee96ef6460d3623949377bb01971307418e5c09cd1fa5ef4271", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4223319009", "externalId" : "4223319009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington Heights", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.0811563,-87.9802164" } ], "locationText" : "Arlington Heights, Illinois, United States", "minimumEducation" : "High School", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients—and a vital part of our clinic’s success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We’re looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You’ll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You’ll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $1,500.00 Schedule Full Time Monday - Friday The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T21:48:54.730", "createdAt" : "2026-06-14T21:48:54.730", "lastUpdated" : "2026-06-16T04:13:00.996", "ingestTimestamp" : "2026-06-14T21:48:54.730", "mongoId" : "6a2ca42974d8ee00a09b0690", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b068d", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Patient Service Representative in Hinsdale, United States, adjusted for the healthcare industry." }, "location" : "Hinsdale", "locations" : [ "Hinsdale" ], "timestamp" : "2026-06-16T01:55:45.039", "fingerprint" : "c8baa5a09391a70900d6fe6b2f605efae3eaee1e2b17cb0460869864d6ac291e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4249769009", "externalId" : "4249769009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hinsdale", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8024604,-87.9299841" } ], "locationText" : "Hinsdale, Illinois, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T21:00:43.044", "createdAt" : "2026-06-14T21:00:43.044", "lastUpdated" : "2026-06-16T01:55:45.039", "ingestTimestamp" : "2026-06-14T21:00:43.044", "mongoId" : "6a2ca42974d8ee00a09b068d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b069c", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry Level Patient Service Representative in Arlington, United States, adjusted for the healthcare industry." }, "location" : "Arlington, Texas, United States", "locations" : [ "Arlington", "Texas", "United States" ], "timestamp" : "2026-06-15T21:26:41.466", "fingerprint" : "cec7737561da112a94fb9f4004208390518562ae1d5b6762ebcfa0655c30bd7c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4278916009", "externalId" : "4278916009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7355816,-97.1071186" } ], "locationText" : "Arlington, Texas, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T19:24:27.822", "createdAt" : "2026-06-14T19:24:27.822", "lastUpdated" : "2026-06-15T21:26:41.466", "ingestTimestamp" : "2026-06-14T19:24:27.822", "mongoId" : "6a2ca42974d8ee00a09b069c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b069b", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Service Representative in Fairfield, United States, adjusted for the healthcare industry and company size." }, "location" : "Fairfield, Connecticut, United States", "locations" : [ "Fairfield", "Connecticut", "United States", "Hamden", "Connecticut", "United States" ], "timestamp" : "2026-06-16T03:44:42.731", "fingerprint" : "ac5010bebd16614d793dc56b3faa1a2317384d7c0da127fc3c453c2f0f00b23c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4267041009", "externalId" : "4267041009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fairfield", "state" : "Connecticut", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.1412078,-73.2637258" } ], "locationText" : "Fairfield, Connecticut, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T18:00:37.684", "createdAt" : "2026-06-14T18:00:37.684", "lastUpdated" : "2026-06-16T03:44:42.731", "ingestTimestamp" : "2026-06-14T18:00:37.684", "mongoId" : "6a2ca42974d8ee00a09b069b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a8c7174d8ee00a0684c1b", "title" : "Medical Records Coordinator", "company" : "TVG-Medulla, LLC", "industry" : "Health, Wellness And Fitness", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Medical Records Coordinator in Oak Brook, IL, adjusted for mid-seniority and the healthcare industry." }, "location" : "Oak Brook, Illinois, United States", "locations" : [ "Oak Brook", "Illinois", "United States" ], "timestamp" : "2026-06-14T23:07:33.173", "fingerprint" : "01f01ad6e218436b37a6ef3d326fd187dd327a25b2568a0aa9fdf364c94051d4", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TVG-MedullaLLC/3743990013561266-medical-records-coordinator", "externalId" : "3743990013561266", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Oak Brook", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8327126,-87.9484125" } ], "locationText" : "Oak Brook, Illinois, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "Electronic Health Records, Healthcare software", "professionalSkills" : [ "Medical records management", "Healthcare administration", "Healthcare privacy compliance", "Record management protocols", "Record retention schedules", "Quality assurance reviews", "Record management procedures" ], "hardSkillsList" : [ "Data entry", "Filing systems", "Record retrieval", "Document management", "Medical terminology" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Filing systems", "level" : "intermediate" }, { "name" : "Record retrieval", "level" : "intermediate" }, { "name" : "Document management", "level" : "intermediate" }, { "name" : "Medical terminology", "level" : "intermediate" } ], "majorSkills" : "Medical records management, HIPAA compliance, EHR systems", "majorSkillsList" : [ "Medical records management", "HIPAA compliance", "EHR systems" ], "coreResponsibilities" : "Manage patient medical records, Organize patient medical records, Maintain patient medical records, Ensure accuracy of medical documentation, Ensure completeness of medical documentation, Ensure accuracy of patient files, Ensure completeness of patient files, Process patient records, File patient records, Retrieve patient records, Update patient records, Respond to medical record requests, Maintain strict confidentiality, Ensure compliance with HIPAA regulations, Ensure compliance with healthcare privacy standards, Perform data entry, Update records using EHR systems, Update records using healthcare software, Coordinate with clinical staff, Coordinate with administrative staff, Implement filing systems, Maintain filing systems, Implement record management protocols, Maintain record management protocols, Monitor record retention schedules, Manage archival of records, Manage destruction of records, Identify incomplete records, Identify inaccurate records, Flag records for correction, Assist with audits, Assist with quality assurance reviews, Support onboarding of new staff", "teamCollaboration" : "Coordinate with clinical staff; Coordinate with administrative staff", "domainKnowledge" : "HIPAA regulations; Healthcare privacy; Medical terminology; Healthcare documentation standards", "domainList" : [ "hipaa-regulations", "healthcare-privacy", "medical-terminology", "healthcare-documentation-standards" ], "domainSpecificKnowledge" : [ "HIPAA regulations", "Healthcare privacy", "Medical terminology", "Healthcare documentation standards" ], "toolProficiency" : [ "Healthcare software applications" ], "documentationSkills" : "Medical documentation", "specialRequirements" : "DMV background check", "qualificationsBasic" : "Proven experience in medical records management, Proficiency with Electronic Health Records (EHR) systems, Knowledge of HIPAA regulations, Excellent organizational skills, Excellent time management skills, Exceptional attention to detail, Accuracy in data entry, Accuracy in record management, Proficient in filing systems, Proficient in record retrieval, Proficient in document management, Ability to multitask, Manage multiple record requests efficiently, Demonstrated ability to maintain confidentiality, Handle sensitive patient information", "qualificationsPreferred" : "Previous experience in a healthcare facility, Previous experience in a clinical setting, Knowledge of healthcare IT systems, Knowledge of database management, Customer service experience in a healthcare environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a detail-oriented and organized Medical Records Coordinator to join our healthcare team in Oak Brook, United States. In this role, you will be responsible for managing patient medical records with precision and professionalism, ensuring all documentation is accurate, complete, and compliant with healthcare regulations. You will serve as a key support function within our organization, maintaining the integrity of our medical records system while providing efficient service to healthcare providers and patients. * Manage, organize, and maintain patient medical records in both physical and electronic formats * Ensure accuracy and completeness of all medical documentation and patient files * Process, file, retrieve, and update patient records in a timely manner * Respond to medical record requests from patients, healthcare providers, and authorized personnel * Maintain strict confidentiality and ensure compliance with HIPAA regulations and healthcare privacy standards * Perform data entry and record updates using Electronic Health Records (EHR) systems and other healthcare software * Coordinate with clinical and administrative staff regarding record requests and documentation needs * Implement and maintain organized filing systems and record management protocols * Monitor record retention schedules and manage archival and destruction of records according to policy * Identify and flag incomplete or inaccurate records for correction * Assist with audits and quality assurance reviews of medical records * Support the onboarding of new staff regarding record management procedures ## Qualifications * Proven experience in medical records management or healthcare administrative roles * Proficiency with Electronic Health Records (EHR) systems and healthcare software applications * Strong knowledge of HIPAA regulations and healthcare privacy compliance requirements * Excellent organizational and time management skills * Exceptional attention to detail and accuracy in data entry and record management * Proficient in filing systems, record retrieval, and document management * Strong communication and interpersonal skills * Ability to multitask and manage multiple record requests efficiently * Familiarity with medical terminology and healthcare documentation standards * Demonstrated ability to maintain confidentiality and handle sensitive patient information * Preferred: Previous experience in a healthcare facility or clinical setting * Preferred: Knowledge of healthcare IT systems and database management * Preferred: Customer service experience in a healthcare environment ## Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.", "summaryDescription" : "Medical Records Coordinator at TVG-Medulla, LLC. Skills: Medical records management, HIPAA compliance, EHR systems. Manage patient medical records. Organize patient medical records", "postedDate" : "2026-06-10T16:20:46.000", "createdAt" : "2026-06-12T04:33:10.783", "lastUpdated" : "2026-06-14T23:07:33.173", "ingestTimestamp" : "2026-06-12T04:33:10.783", "mongoId" : "6a2a8c7174d8ee00a0684c1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data entry", "Filing systems", "Record retrieval", "Document management", "Medical terminology", "Medical records management", "HIPAA compliance", "EHR systems", "Healthcare administration", "Healthcare privacy compliance", "Record management protocols", "Record retention schedules", "Quality assurance reviews", "Record management procedures", "HIPAA regulations", "Healthcare privacy", "Healthcare documentation standards", "Healthcare software applications" ], "skillCount" : 18, "jobCategory" : "other", "jobSubcategory" : "Billing Administration", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2a8c7174d8ee00a0684c1e", "title" : "Medical Records Supervisor", "company" : "TVG-Medulla, LLC", "industry" : "Health, Wellness And Fitness", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Medical Records Supervisor Manager in Oak Brook, United States, adjusted for industry and company size." }, "location" : "Oak Brook, Illinois, United States", "locations" : [ "Oak Brook", "Illinois", "United States" ], "timestamp" : "2026-06-14T23:22:16.901", "fingerprint" : "4de5ef7394f7774e2912a1710e27f696e5c569666ca7277da84e5690d0dfd85b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TVG-MedullaLLC/3743990013560977-medical-records-supervisor", "externalId" : "3743990013560977", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Oak Brook", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8327126,-87.9484125" } ], "locationText" : "Oak Brook, Illinois, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Medical records management", "Healthcare administration", "Record management protocols", "Record retention schedules", "Quality assurance reviews", "Record management procedures" ], "hardSkillsList" : [ "Data entry", "Document management", "Record retrieval", "Filing systems" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Document management", "level" : "intermediate" }, { "name" : "Record retrieval", "level" : "intermediate" }, { "name" : "Filing systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Medical records management, HIPAA compliance, Team management", "majorSkillsList" : [ "Medical records management", "HIPAA compliance", "Team management" ], "coreResponsibilities" : "Manage patient medical records, Organize patient medical records, Maintain patient medical records, Ensure accuracy of medical documentation, Ensure completeness of medical documentation, Ensure accuracy of patient files, Ensure completeness of patient files, Process patient records, File patient records, Retrieve patient records, Update patient records, Respond to medical record requests, Maintain strict confidentiality, Ensure compliance with HIPAA regulations, Ensure compliance with healthcare privacy standards, Train medical records personnel, Mentor medical records personnel, Evaluate medical records personnel, Monitor compliance with HIPAA, Monitor compliance with privacy requirements, Perform data entry, Update records using EHR systems, Coordinate with clinical staff, Coordinate with administrative staff, Implement filing systems, Maintain filing systems, Implement record management protocols, Maintain record management protocols, Monitor record retention schedules, Manage archival of records, Manage destruction of records, Identify incomplete records, Flag incomplete records for correction, Identify inaccurate records, Flag inaccurate records for correction, Assist with audits, Assist with quality assurance reviews, Support onboarding of new staff, Assist with project completion", "teamCollaboration" : "Coordinate with clinical staff; Coordinate with administrative staff", "domainKnowledge" : "HIPAA regulations; Healthcare privacy standards; Medical terminology; Healthcare documentation standards", "domainList" : [ "hipaa-regulations", "healthcare-privacy-standards", "medical-terminology", "healthcare-documentation-standards" ], "domainSpecificKnowledge" : [ "HIPAA regulations", "Healthcare privacy standards", "Medical terminology", "Healthcare documentation standards" ], "toolProficiency" : [ "Healthcare software applications" ], "communicationSkills" : "Interpersonal skills", "documentationSkills" : "Healthcare documentation standards", "problemSolvingSkills" : "Problem-solving abilities; Decision-making abilities", "specialRequirements" : "DMV background check", "qualificationsBasic" : "Proven experience in medical records management, Experience in healthcare administrative roles, Leadership skills, Team management skills, Problem-solving abilities, Decision-making abilities, Proficiency with Electronic Health Records (EHR) systems, Proficiency with healthcare software applications, Knowledge of HIPAA regulations, Knowledge of healthcare privacy compliance, Excellent organizational skills, Excellent time management skills, Exceptional attention to detail, Accuracy in data entry, Accuracy in record management, Proficient in filing systems, Proficient in record retrieval, Proficient in document management, Communication skills, Interpersonal skills, Ability to multitask, Manage multiple record requests efficiently, Familiarity with medical terminology, Familiarity with healthcare documentation standards, Demonstrated ability to maintain confidentiality, Handle sensitive patient information", "qualificationsPreferred" : "Previous experience in a healthcare facility, Previous experience in a clinical setting, Knowledge of healthcare IT systems, Knowledge of database management, Customer service experience in a healthcare environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a detail-oriented and organized Medical Records Supervisor to join our healthcare team in Oak Brook, United States. In this role, you will be responsible for managing patient medical records with precision and professionalism, ensuring all documentation is accurate, complete, and compliant with healthcare regulations. You will serve as a key support function within our organization, maintaining the integrity of our medical records system while providing efficient service to healthcare providers and patients. * Manage, organize, and maintain patient medical records in both physical and electronic formats * Ensure accuracy and completeness of all medical documentation and patient files * Process, file, retrieve, and update patient records in a timely manner * Respond to medical record requests from patients, healthcare providers, and authorized personnel * Maintain strict confidentiality and ensure compliance with HIPAA regulations and healthcare privacy standards * Train, mentor, and evaluate medical records personnel. * Monitor compliance with HIPAA and other federal, state, and organizational privacy requirements. * Perform data entry and record updates using Electronic Health Records (EHR) systems and other healthcare software * Coordinate with clinical and administrative staff regarding record requests and documentation needs * Implement and maintain organized filing systems and record management protocols * Monitor record retention schedules and manage archival and destruction of records according to policy * Identify and flag incomplete or inaccurate records for correction * Assist with audits and quality assurance reviews of medical records * Support the onboarding of new staff regarding record management procedures ## Qualifications * Proven experience in medical records management or healthcare administrative roles * Strong leadership and team management skills * Problem-solving and decision-making abilities * Proficiency with Electronic Health Records (EHR) systems and healthcare software applications * Strong knowledge of HIPAA regulations and healthcare privacy compliance requirements * Excellent organizational and time management skills * Exceptional attention to detail and accuracy in data entry and record management * Proficient in filing systems, record retrieval, and document management * Strong communication and interpersonal skills * Ability to multitask and manage multiple record requests efficiently * Familiarity with medical terminology and healthcare documentation standards * Demonstrated ability to maintain confidentiality and handle sensitive patient information * Preferred: Previous experience in a healthcare facility or clinical setting * Preferred: Knowledge of healthcare IT systems and database management * Preferred: Customer service experience in a healthcare environment ## Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.", "summaryDescription" : "Medical Records Supervisor at TVG-Medulla, LLC. Skills: Medical records management, HIPAA compliance, Team management. Manage patient medical records. Organize patient medical records", "postedDate" : "2026-06-10T16:16:57.000", "createdAt" : "2026-06-12T03:55:40.298", "lastUpdated" : "2026-06-14T23:22:16.901", "ingestTimestamp" : "2026-06-12T03:55:40.298", "mongoId" : "6a2a8c7174d8ee00a0684c1e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data entry", "Document management", "Record retrieval", "Filing systems", "Leadership", "Mentoring", "Medical records management", "HIPAA compliance", "Team management", "Healthcare administration", "Record management protocols", "Record retention schedules", "Quality assurance reviews", "Record management procedures", "HIPAA regulations", "Healthcare privacy standards", "Medical terminology", "Healthcare documentation standards", "Healthcare software applications" ], "skillCount" : 19, "jobCategory" : "other", "jobSubcategory" : "Corporate", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2c6ac174d8ee00a090db8c", "title" : "Powerplant Records Specialist", "company" : "Atlas Air Worldwide", "location" : "Erlanger, KY, USA", "locations" : [ "Erlanger", "KY", "USA" ], "certifications" : [ ], "timestamp" : "2026-06-15T13:40:07.830", "fingerprint" : "f2e66ecb5d4528d9072f3479b23104898c4e094ca8dfc30e23451e6cedc4c86c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.atlasairworldwide.com/careers/job-board/?gh_jid=4226375009", "externalId" : "4226375009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Erlanger", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Erlanger, Kentucky, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "powerplant tracking program", "professionalSkills" : [ "Title 14 Code of Federal Regulations (CFR) 121. 380, General Maintenance Manual, FAA, Airworthiness Directives (AD), Service Bulletins (SB), Illustrated Parts Catalogue (IPC), Engines and Auxiliary Power Units (APUs)" ], "hardSkillsList" : [ "maintaining paper and computerized technical records", "regulatory compliance", "component certifications", "overhaul shop visit packages", "dimensional measurement reports", "vendor AD reports", "previous operator AD reports" ], "softSkillsList" : [ "high attention to detail, outstanding organizational skills" ], "hardSkills" : [ { "name" : "maintaining paper and computerized technical records", "level" : "intermediate" }, { "name" : "regulatory compliance", "level" : "intermediate" }, { "name" : "component certifications", "level" : "intermediate" }, { "name" : "overhaul shop visit packages", "level" : "intermediate" }, { "name" : "dimensional measurement reports", "level" : "intermediate" }, { "name" : "vendor AD reports", "level" : "intermediate" }, { "name" : "previous operator AD reports", "level" : "intermediate" } ], "softSkills" : [ { "name" : "high attention to detail, outstanding organizational skills" } ], "majorSkills" : "powerplant records archiving, data accuracy, regulatory compliance, Microsoft Office Software, analytical and problem-solving skills", "majorSkillsList" : [ "powerplant records archiving, data accuracy, regulatory compliance, Microsoft Office Software, analytical and problem-solving skills" ], "coreResponsibilities" : "Assist the records team in the administration of the powerplant tracking program and ensures the accuracy of the data being tracked. This position is responsible for maintaining paper and computerized technical records in accordance with Title 14 Code of Federal Regulations (CFR) 121. 380 and General Maintenance Manual requirements.", "teamCollaboration" : "Demonstrate analytical and problem-solving skills, high attention to detail, and outstanding organizational skills.", "toolProficiency" : [ "Microsoft Office Software, Excel, Word, Trax, AirVault" ], "communicationSkills" : "writing; communication", "documentationSkills" : "technical records", "problemSolvingSkills" : "analytical; problem-solving", "outcomesObjectives" : "Compile, and review the Life Limited Parts' (LLPs) back-to-birth documents following FAA, CFR, Company's phase-in required documents, service bulletins, and dimensional measurement reports. Performs electronic/hard copy powerplant records archiving powerplant-related maintenance documents, including overhaul shop visit packages, component certifications, and routine and non-routine powerplant records.", "qualificationsBasic" : "Solid writing, communication, and computer skills are required. Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Trax) Demonstrate analytical and problem-solving skills, high attention to detail, and outstanding organizational skills.", "qualificationsPreferred" : "Ability to function effectively under deadlines and maintain able to keep up in a fast-paced work environment.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Atlas Air Worldwide. Move the World with Us! At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose. If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here. Position Summary: Assist the records team in the administration of the powerplant tracking program and ensures the accuracy of the data being tracked. This position is responsible for maintaining paper and computerized technical records in accordance with Title 14 Code of Federal Regulations (CFR) 121.380 and General Maintenance Manual requirements. Major Job Accountabilities: Maintains all records transactions (regulatory) to ensure that the required powerplant records are received and analyzed for accuracy in connection with all applicable maintenance events. Provide records' discrepancies' reports to internal and external customers when required. The discrepancy reports are provided electronically, highlighting a quality or safety concern that could impact the component's approval for installation. This technical review is a safety precaution to ensure the safe operation of all engine Life Limited Parts (LLP) and Hard Time components (HT). Compile, and review the Life Limited Parts' (LLPs) back-to-birth documents following FAA, CFR, Company's phase-in required documents, service bulletins, and dimensional measurement reports. Performs electronic/hard copy powerplant records archiving powerplant-related maintenance documents, including overhaul shop visit packages, component certifications, and routine and non-routine powerplant records. Retrieves all internal/external customers' document requests of requested data when needed from AirVault. Responsible for reviewing, auditing, maintaining, and quality control of powerplant data in Trax and excel audit trackers. Read and interpret Airworthiness Directives (AD) and Service Bulletins (SB) to ensure the vendor's and previous operator's AD reports follow all established limits, regulatory compliance, and other required limits. Interpret the Illustrated Parts Catalogue (IPC) for verification and clarification of Engines and Auxiliary Power Units (APUs) part number and their effectivity and limits. Review ability to function effectively under deadlines and maintain accuracy; able to keep up in a fast-paced work environment. Solid writing, communication, and computer skills are required. Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Trax) Demonstrate analytical and problem-solving skills, high attention to detail, and outstanding organizational skills. #GH19 #LI-20 #LI-KG1 The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking \"EEO Is The Law\" . To view our Pay Transparency Statement, please click here: Pay Transparency Statement Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package. Pay Range $54,000—$73,500 USD At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.", "summaryDescription" : "Powerplant Records Specialist at Atlas Air Worldwide. Skills: powerplant records archiving, data accuracy, regulatory compliance, Microsoft Office Software, analytical and problem-solving skills. Assist the records team in the administration of the powerplant tracking program and ensures the accuracy of the data being tracked. This position is responsible for maintaining paper and computerized technical records in accordance with Title 14 Code of Federal Regulations (CFR) 121. 380 and General Ma", "postedDate" : "2026-06-14T19:09:08.406", "createdAt" : "2026-06-14T19:09:08.406", "lastUpdated" : "2026-06-15T13:40:07.830", "ingestTimestamp" : "2026-06-14T19:09:08.406", "mongoId" : "6a2c6ac174d8ee00a090db8c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "maintaining paper and computerized technical records", "regulatory compliance", "component certifications", "overhaul shop visit packages", "dimensional measurement reports", "vendor AD reports", "previous operator AD reports", "high attention to detail, outstanding organizational skills", "powerplant records archiving, data accuracy, regulatory compliance, Microsoft Office Software, analytical and problem-solving skills", "Title 14 Code of Federal Regulations (CFR) 121. 380, General Maintenance Manual, FAA, Airworthiness Directives (AD), Service Bulletins (SB), Illustrated Parts Catalogue (IPC), Engines and Auxiliary Power Units (APUs)", "Microsoft Office Software, Excel, Word, Trax, AirVault" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eca5a74d8ee00a0eb4900", "title" : "Medical Assistant, Patient Service Rep - Urology", "company" : "Medical Assistant, Patient Service Rep", "salary" : { "min" : 17.6, "max" : 21.3, "currency" : "USD", "frequency" : "yearly" }, "location" : "Englewood, NJ", "locations" : [ "Englewood, NJ", "United States of America" ], "timestamp" : "2026-06-16T00:57:30.921", "fingerprint" : "5db77abe0c834717c9ae9e7db3d12f258d735cb53702ae4bd6c11bcc0ff50028", "source" : "workday", "language" : "en", "applyUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Englewood-NJ/Medical-Assistant--Patient-Service-Rep---Urology_R52363", "externalId" : "R52363", "industryFunction" : { }, "locationPoint" : "36.36673,-89.15479", "structuredLocations" : [ { "city" : "Englewood", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.8929329,-73.9726508" } ], "locationText" : "Englewood, New Jersey, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ **Position Summary:** The Medical Assistant (MA) is responsible for assisting physician, PA or NP with clerical duties, patient flow, patient care and procedures. **Essential Job Functions:** * Prepares the examination room. Escorts patient into the room. Cleans examination room when exam is complete. * Maintains efficient patient flow. * Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit. * Communicates & provides care consistent with age, cultural, spiritual and developmental needs of the patient. * Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages. * Schedules appointments accurately and appropriately according to departmental guidelines. * Consistently and accurately stocks examination rooms with all necessary supplies. * Assists in ordering and maintaining of all supplies as assigned. * Reconciles encounters daily and accurately, according to policy guidelines. * Effectively communicates problems, concerns or issues to the Supervisor and/or Manager appropriately and promptly. * Understands and performs within scope of practice. * Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR. * Reviews and updates medication list and accurately documents known allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures. * Accurately documents allergies in EHR. * Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR. * Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR. * Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste. * Maintains proficiency with department specific equipment, troubleshoots and reports malfunctions promptly * Facilitates transition of care to UCC/Hospital * Demonstrates flexibility with various work schedules. * All other duties as assigned * Recognizes and performs duties which need to be performed although not directly assigned. * Provide scribing services. **Education, Certification, Computer & Training Requirements: ** * High School Diploma or equivalent, required. * Graduated from an accredited medical assistant or phlebotomy program, required. * 0-1 year related work experience, required. 2-4 years related work experience, preferred. * Basic Life Support (BLS) or within 30 days of hire, required * Ability to communicate in English, both orally and in writing, required * Ability to organize and perform multiple tasks in a timely manner, required * Basic proficiency in computer use, required **Travel** : Ability to commute to satellite offices as needed, required Pay Range: $17.60 - $21.30 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. # **_About Our Commitment_** ## **Total Rewards at VillageMD** Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. ## **Equal Opportunity Employer** Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. ## **Safety Disclaimer** Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, [https://www.consumer.ftc.gov/JobScams](https://www.consumer.ftc.gov/JobScams) or file a complaint at [https://www.ftccomplaintassistant.gov/](https://www.ftccomplaintassistant.gov/).", "summaryDescription" : "Medical Assistant, Patient Service Rep - Urology at Medical Assistant, Patient Service Rep", "postedDate" : "2026-06-12T21:17:31.093", "createdAt" : "2026-06-14T21:17:31.052", "lastUpdated" : "2026-06-16T00:57:30.921", "ingestTimestamp" : "2026-06-14T21:17:31.052", "mongoId" : "6a2eca5a74d8ee00a0eb4900", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://shm.wd5.myworkdayjobs.com/Summit_CityMD/job/Englewood-NJ/Medical-Assistant--Patient-Service-Rep---Urology_R52363", "salaryAnnualMin" : 36608, "salaryAnnualMax" : 44304, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a309dbdf292fd229c1042cd", "title" : "Customer Service Representative", "company" : "BlueScope", "industry" : "Accounting", "salary" : { "min" : 52000.0, "max" : 65000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in Lyndhurst, Australia, adjusted for the manufacturing industry and company size." }, "location" : "Lyndhurst, VIC, Australia", "locations" : [ "Lyndhurst", "VIC", "Australia" ], "timestamp" : "2026-06-16T11:23:45.552", "fingerprint" : "25b85f06ce7c61b74ce981444bc83ceb11f860c1a8c3b9407ef8ddd9066092c7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/BlueScope/744000132299109-customer-service-representative", "externalId" : "744000132299109", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lyndhurst", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-38.0685384,145.2307493" } ], "locationText" : "Lyndhurst, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Stakeholder management", "Commercial skills", "Analytical skills" ], "hardSkillsList" : [ "Order processing", "Pricing interpretation", "Delivery information interpretation" ], "hardSkills" : [ { "name" : "Order processing", "level" : "intermediate" }, { "name" : "Pricing interpretation", "level" : "intermediate" }, { "name" : "Delivery information interpretation", "level" : "intermediate" } ], "majorSkills" : "Customer relationship management, Customer support, Problem solving", "majorSkillsList" : [ "Customer relationship management", "Customer support", "Problem solving" ], "coreResponsibilities" : "Support customers with enquiries, Analyze customer enquiries, Analyze specifications, Analyze order details, Offer accurate quotes, Offer tailored advice, Prioritize customer requests, Manage customer requests, Set clear expectations, Balance urgency, Balance risk, Process orders, Interpret pricing, Interpret delivery information, Identify issues, Resolve issues, Track orders end-to-end, Anticipate potential delays, Inform customers of delays, Inform colleagues of delays, Follow up on opportunities, Support converting enquiries, Use data for planning, Use data for forecasting, Use data for improvement", "teamCollaboration" : "Work with sales teams; Work with operations teams; Work with supply chain teams; Work with manufacturing teams; Work with warehousing teams; Collaborate with colleagues", "domainKnowledge" : "Steel building products", "domainList" : [ "steel-building-products" ], "domainSpecificKnowledge" : [ "Steel building products" ], "communicationSkills" : "Clear communication; Confident communication; Share information", "continuousLearning" : "Ongoing development; Learn new things", "problemSolvingSkills" : "Problem-solving skills; Thoughtful problem-solving; Navigate problems thoughtfully; Work through complex situations; Work through unclear situations", "qualificationsBasic" : "Monday to Friday role, 38-hour week", "qualificationsPreferred" : "No prior steel industry experience necessary", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our Lysaght business is looking for a Customer Service Representative to join the Customer Service team based in Lyndhurst Victoria. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects. Our customer centric team has a passion for service and team interaction, We are the face of the business and always have the customer at the heart of everything we do. In this role, you will bring your effective communication and problem-solving skills to manage customer enquiries and take ownership of customer relationships acting as a critical link between customers, sales, operations and supply chain teams. This is a Monday to Friday role, working a 38-hour week. No prior steel industry experience is necessary, just bring your drive and willingness to learn new things. We welcome candidates from diverse backgrounds who enjoying taking ownership and are passionate about delivering exceptional customer service. What Will You Do? As a key point of contact, you’ll support customers with enquiries that can vary in urgency and complexity, often balancing multiple priorities at once. You will: * interact with customers via phone and email building positive relationships and providing helpful solutions * analyse customer enquiries, specifications, and order details to offer accurate quotes and tailored advice * prioritise and manage multiple customer requests while setting clear expectations and balancing urgency and risk * process and interpret orders, pricing, and delivery information across systems ensuring accuracy and timeliness * identify and resolve issues collaboratively working with sales, operations, manufacturing, and warehousing teams * track orders end-to-end anticipating potential delays and keeping customers and colleagues informed * follow up on opportunities and support converting enquiries into confirmed orders using thoughtful problem-solving * use data and customer insights to support planning, forecasting, and continuous improvement initiatives More About You As someone who enjoys taking ownership and delivering an exceptional customer experience, you will bring: * the ability to communicate clearly and confidently sharing information between internal and external stakeholders in a collaborative and effective way * effective time management prioritisation skills - managing multiple priorities calmly and efficiently * an ability to navigate problems thoughtfully and work through complex or unclear situations effectively * natural ability for building positive relationships proactively with colleagues and customers * a high attention to detail * willingness to collaborate with others and contribute to a safe, supportive, and continuously improving team environment What’s in it For You * Structured onboarding and ongoing development * Opportunities to build commercial, analytical and stakeholder management skills * Health, wellbeing and lifestyle benefits * Employee Assistance Program * A supportive, high‑performing team environment * The chance to build a long‑term career with an iconic Australian business If you are a self-motivated individual with a passion for delivering exceptional customer service, we would like to hear from you. Join our team and immerse yourself in an engaging, dynamic work environment. Come and discover us at bluescope.com/life-at-bluescope/careers. Together we can make a world of difference. Applications close Friday 26th June 2026", "summaryDescription" : "Customer Service Representative at BlueScope. Skills: Customer relationship management, Customer support, Problem solving. Support customers with enquiries. Analyze customer enquiries", "postedDate" : "2026-06-16T00:01:02.000", "createdAt" : "2026-06-16T03:32:25.905", "lastUpdated" : "2026-06-16T11:23:45.552", "ingestTimestamp" : "2026-06-16T03:32:25.905", "mongoId" : "6a309dbdf292fd229c1042cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Order processing", "Pricing interpretation", "Delivery information interpretation", "Customer relationship management", "Customer support", "Problem solving", "Stakeholder management", "Commercial skills", "Analytical skills", "Steel building products" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cf60b74d8ee00a0a8f0c9", "title" : "Medical Record Technician", "company" : "Siloam Hospitals Group", "industry" : "Hospital And Health Care", "salary" : { "min" : 4.8E7, "max" : 7.2E7, "currency" : "IDR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Medical Record Technician salaries in Balikpapan, Indonesia, for Siloam Hospitals Group in the Healthcare industry, based on 2024-2025 market data." }, "location" : "Balikpapan, Kalimantan Timur, ID", "locations" : [ "Balikpapan, Kalimantan Timur", "ID" ], "timestamp" : "2026-06-15T12:33:59.135", "fingerprint" : "72b17c6699a6018230b69413f9acd86c24b6f78956af5a4bba46e215639bed14", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SiloamCareers/6000000001151931-medical-record-technician", "externalId" : "6000000001151931", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Balikpapan", "state" : "Kalimantan Timur", "country" : "Indonesia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "-1.2398711,116.8593379" } ], "locationText" : "Balikpapan, Kalimantan Timur, Indonesia", "employmentType" : "FULL_TIME", "minimumEducation" : "Diploma (D3)", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Data entry", "Record maintenance" ], "hardSkillsList" : [ "Coding diagnoses", "Coding procedures", "Statistical data processing", "Data analysis" ], "hardSkills" : [ { "name" : "Coding diagnoses", "level" : "intermediate" }, { "name" : "Coding procedures", "level" : "intermediate" }, { "name" : "Statistical data processing", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Medical records, Health information, Coding", "majorSkillsList" : [ "Medical records", "Health information", "Coding" ], "coreResponsibilities" : "Compile medical record files, Code disease diagnoses, Code medical procedures, Arrange patient medical record files, Classify disease diagnoses, Classify surgical procedures, Classify medical procedures, Input disease diagnosis codes, Input surgical procedure codes, Input medical action codes, Ensure completeness of forms, Process statistical data, Check completeness of primary data, Implement procedures and practices, Attend training, Collect data, Document needed reports, Make needed reports", "teamCollaboration" : "Relevant departments; Authorities", "domainKnowledge" : "ICD-10; ICD-9CM", "domainList" : [ "icd-10", "icd-9cm" ], "domainSpecificKnowledge" : [ "ICD-10", "ICD-9CM" ], "toolProficiency" : [ "EHR systems", "INA CBG's application" ], "documentationSkills" : "Medical record documentation", "continuousLearning" : "Attending training", "outcomesObjectives" : "Support achievement of hospital wide indicators; Support achievement of department targets; Support achievement of unit targets", "qualificationsBasic" : "Diploma (D3) Degree, Medical Records and Health Information", "qualificationsPreferred" : "Experience with EHR systems, Data entry experience, Maintaining patient records experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "•Compile medical record files and carry out coding of disease diagnoses and other medical procedures to ensure neatness of documentation in order to provide information to relevant departments who need it and process statistical data on patient medical records to be used as basic material for internal and/or external reporting of the Hospital •Arrange patient medical record files according to a predetermined structure to increase the efficiency of medical services •Classifying disease diagnoses based on ICD-10, surgical procedures, and medical procedures based on ICD-9CM so that the coding process is in accordance with applicable international standards •Inputting disease diagnosis codes, surgical procedures and other medical actions into the Hospital information system and/or INA CBG's application so that they can be accessed by departments and/or authorities who need them •Ensure the completeness of forms and their filling to serve as the basis for quantitative analysis of medical records •Process statistical data from outpatient and inpatient medical records as a basis for daily, monthly, annual reports and incidental reports according to request •Checking the completeness of primary data before, during and after treatment to be used as a reference for disease history and patient visit statistics •Implement procedures and practices for quality and safety services, including attending training, collecting data, documenting and/or making reports needed to support the achievement of hospital wide indicators and related department/unit targets •Diploma (D3) Degree from Medical Records and Health Information. •Medical Records and Health Information. •Experience with EHR systems, data entry, and maintaining patient records is valuable. •Strong attention to detail for accurate data entry and record maintenance. •Excellent organizational skills for managing large volumes of medical records and ensuring efficient retrieval and storage. •Ability to handle sensitive patient information with discretion and maintain confidentiality. ## Qualifications •Diploma (D3) Degree from Medical Records and Health Information. •Experience with EHR systems, data entry, and maintaining patient records is valuable. •Strong attention to detail for accurate data entry and record maintenance. •Excellent organizational skills for managing large volumes of medical records and ensuring efficient retrieval and storage. •Ability to handle sensitive patient information with discretion and maintain confidentiality. ## Additional Information [BEWARE OF RECRUITMENT SCAMS] It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.", "summaryDescription" : "Medical Record Technician at Siloam Hospitals Group. Skills: Medical records, Health information, Coding. Compile medical record files. Code disease diagnoses", "postedDate" : "2026-06-13T04:30:53.000", "createdAt" : "2026-06-13T22:38:56.208", "lastUpdated" : "2026-06-15T12:33:59.135", "ingestTimestamp" : "2026-06-13T22:38:56.208", "mongoId" : "6a2cf60b74d8ee00a0a8f0c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Coding diagnoses", "Coding procedures", "Statistical data processing", "Data analysis", "Medical records", "Health information", "Coding", "Data entry", "Record maintenance", "ICD-10", "ICD-9CM", "EHR systems", "INA CBG's application" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307b43f292fd229c04594a", "title" : "Customer Service Representative", "company" : "Veterans United", "industry" : "Banking", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in Columbia, United States, within the Financial Services industry, adjusted for company size and onsite work mode." }, "location" : "Columbia, MO", "locations" : [ "Columbia, MO", "United States of America" ], "timestamp" : "2026-06-16T13:12:55.821", "fingerprint" : "1b55e9b0813945b3089572e820246548adb09cec16c7fcce9ab6fc6ef683231e", "source" : "workday", "language" : "en", "applyUrl" : "https://veteransunited.wd1.myworkdayjobs.com/VUHL/job/Columbia-MO/Customer-Service-Representative--Sunday---Wednesday--9-00am---7-00pm-_R6063", "externalId" : "R6063", "industryFunction" : { }, "locationPoint" : "44.85199,-71.55175", "structuredLocations" : [ { "city" : "Columbia", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9518830,-92.3337366" } ], "locationText" : "Columbia, Missouri, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Answer incoming calls, Connect callers to the right department, Provide top-notch customer service, Answer basic questions about VA loans, Send emails to resolve issues, Send instant messages to resolve issues, Handle challenging situations with patience, Handle challenging situations with professionalism, Ensure borrowers feel heard, Ensure borrowers feel supported", "domainKnowledge" : "VA loans", "domainList" : [ "va-loans" ], "domainSpecificKnowledge" : [ "VA loans" ], "qualificationsBasic" : "Stellar phone skills, Dependability, Efficiency, Great communication", "qualificationsPreferred" : "Basic understanding of loan process, Willingness to learn loan process quickly", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here! _**About The Role:**_ As a Customer Service Representative at Veterans United, you’ll be the friendly voice that helps guide callers to the answers they need. From answering general loan questions to transferring calls to other departments or addressing inquiries, you’ll be there to support and enhance the lives of our callers. Your goal? To be as helpful as possible and leave each caller feeling cared for. Our Customer Service Center isn’t your typical call center—it’s a place where a fast-paced environment meets a supportive, close-knit team. We genuinely care about each other and make an effort to build camaraderie, whether through team bonding moments, department-wide events, or celebrating wins together. Compassion and connection are at the heart of everything we do. To best serve our callers, our Customer Service Center operates 24/7, giving us the flexibility to support people whenever they need it. We offer a variety of shifts to fit different schedules, and you’ll be assigned one shift when you join the team. For this **full-time** position, we’re specifically looking for someone available to work **Sunday - Wednesday, 9am - 7pm.** Here’s a snapshot of what you’d be doing: * Answering incoming calls and connecting folks to the right department to get them what they need. * Providing top-notch customer service while answering basic questions about VA loans. * Juggling tasks like sending emails or instant messages to help quickly resolve issues. * Handle challenging situations with patience and professionalism, ensuring borrowers feel heard and supported, even when they’re upset or frustrated. _**About You:**_ * Fast-paced environments are where you thrive and you’re quick to learn and excel. * You either have a basic understanding of the loan process or the willingness to learn it quickly. * You’ve got stellar phone skills and know how to make every caller feel valued. * A solid work ethic drives you to give your best effort in everything you do. * Dependability, efficiency, and great communication are qualities you bring to every interaction. _**About Us:**_ We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our [values](https://www.veteransunited.com/about/values/) every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country. We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing. **Interested? Apply Today!** Learn more about Veterans United on [Glassdoor ](http://www.glassdoor.com/Overview/Working-at-Veterans-United-Home-Loans-EI_IE242421.11,37.htm)and our career site at [vu.com/careers](http://careers.veteransunited.com/) Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.", "summaryDescription" : "Customer Service Representative at Veterans United. Answer incoming calls. Connect callers to the right department", "postedDate" : "2026-06-16T03:52:40.844", "createdAt" : "2026-06-16T03:52:40.827", "lastUpdated" : "2026-06-16T13:12:55.821", "ingestTimestamp" : "2026-06-16T03:52:40.827", "mongoId" : "6a307b43f292fd229c04594a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://veteransunited.wd1.myworkdayjobs.com/VUHL/job/Columbia-MO/Customer-Service-Representative--Sunday---Wednesday--9-00am---7-00pm-_R6063", "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "VA loans" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3065e2f292fd229cfac2d9", "title" : "Customer Service Representative", "company" : "Circle K", "industry" : "Retail", "salary" : { "min" : 24000.0, "max" : 32000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Customer Service Representatives in Cuero, Texas, adjusted for the retail industry and part-time employment." }, "location" : "Store 2741545 Cuero TX", "locations" : [ "Store 2741545 Cuero TX", "United States of America" ], "timestamp" : "2026-06-16T15:07:45.489", "fingerprint" : "37bc0f4d4a3167473683dbfcd08f5653a082b3223b50b39a843fba72184ab387", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2741545-Cuero-TX/Customer-Service-Representative_R597622-1", "externalId" : "R597622", "industryFunction" : { }, "locationPoint" : "29.09387,-97.28916", "structuredLocations" : [ { "city" : "Cuero", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.0938036,-97.2900564" } ], "locationText" : "Cuero, Texas, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High school diploma or equivalent", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Cash handling" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" } ], "majorSkills" : "Customer service, Cash handling", "majorSkillsList" : [ "Customer service", "Cash handling" ], "coreResponsibilities" : "Greet customers, Assist customers with inquiries, Process transactions accurately, Maintain store cleanliness, Stock merchandise", "teamCollaboration" : "Work with team members", "domainKnowledge" : "Retail operations", "domainList" : [ "retail-operations" ], "domainSpecificKnowledge" : [ "Retail operations" ], "toolProficiency" : [ "POS systems" ], "communicationSkills" : "Verbal communication", "problemSolvingSkills" : "Problem resolution", "outcomesObjectives" : "Provide excellent customer service; Meet sales targets", "qualificationsBasic" : "High school diploma or equivalent, Previous customer service experience", "qualificationsPreferred" : "Previous retail experience, Cash handling experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 2741545: 4150 State Hwy 72 W, Cuero, Texas 77954 # _**Shift Availability**_ Flexible (Days, Evenings, Overnights + Weekends) ** _Time Type_** Part time **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Circle K. Skills: Customer service, Cash handling. Greet customers. Assist customers with inquiries", "postedDate" : "2026-06-16T03:52:32.606", "createdAt" : "2026-06-16T03:52:32.590", "lastUpdated" : "2026-06-16T15:07:45.489", "ingestTimestamp" : "2026-06-16T03:52:32.590", "mongoId" : "6a3065e2f292fd229cfac2d9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2741545-Cuero-TX/Customer-Service-Representative_R597622-1", "salaryAnnualMin" : 24000, "salaryAnnualMax" : 32000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Cash handling", "Customer service", "Retail operations", "POS systems" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065e1f292fd229cfac14b", "title" : "Customer Service Representative", "company" : "Circle K", "industry" : "Retail", "salary" : { "min" : 24000.0, "max" : 32000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Customer Service Representatives in Rapid City, SD, adjusted for the retail industry and part-time employment." }, "location" : "Store 2746573 Rapid City SD", "locations" : [ "Store 2746573 Rapid City SD", "United States of America" ], "timestamp" : "2026-06-16T15:15:27.713", "fingerprint" : "8ca8f583cd040334dcdb29bfb7540ca200b566910ea0910fa766be70010172b2", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2746573-Rapid-City-SD/Team-Member_R597846-1", "externalId" : "R597846", "industryFunction" : { }, "locationPoint" : "44.08054,-103.23101", "structuredLocations" : [ { "city" : "Rapid City", "state" : "South Dakota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.0806041,-103.2280230" } ], "locationText" : "Rapid City, South Dakota, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High school diploma or equivalent", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Cash handling" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales", "majorSkillsList" : [ "Customer service", "Sales" ], "coreResponsibilities" : "Greet customers, Assist customers with product selection, Process transactions accurately, Maintain store cleanliness, Stock shelves, Handle customer inquiries, Resolve customer issues", "teamCollaboration" : "Work with team members", "domainKnowledge" : "Retail operations", "domainList" : [ "retail-operations" ], "domainSpecificKnowledge" : [ "Retail operations" ], "toolProficiency" : [ "POS systems" ], "communicationSkills" : "Customer interaction", "problemSolvingSkills" : "Customer issue resolution", "outcomesObjectives" : "Provide excellent customer service; Drive sales", "qualificationsBasic" : "High school diploma or equivalent, Previous customer service experience", "qualificationsPreferred" : "Previous retail experience, Cash handling experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 2746573: 2125 Moon Meadows Drive, Rapid City, South Dakota 57702 # _**Shift Availability**_ Evenings (Weekdays Only) ** _Time Type_** Part time **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Circle K. Skills: Customer service, Sales. Greet customers. Assist customers with product selection", "postedDate" : "2026-06-16T03:49:12.895", "createdAt" : "2026-06-16T03:49:12.849", "lastUpdated" : "2026-06-16T15:15:27.713", "ingestTimestamp" : "2026-06-16T03:49:12.849", "mongoId" : "6a3065e1f292fd229cfac14b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2746573-Rapid-City-SD/Team-Member_R597846-1", "salaryAnnualMin" : 24000, "salaryAnnualMax" : 32000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Cash handling", "Customer service", "Sales", "Retail operations", "POS systems" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065e2f292fd229cfac2d2", "title" : "Customer Service Representative", "company" : "Circle K", "industry" : "Retail", "salary" : { "min" : 14.0, "max" : 14.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Store 2746235 Warroad MN", "locations" : [ "Store 2746235 Warroad MN", "United States of America" ], "timestamp" : "2026-06-16T12:28:24.976", "fingerprint" : "89373768c44d841d7625c0215fc1f29050066092d9ca264d3d2adc061257fad2", "source" : "workday", "language" : "en", "applyUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2746235-Warroad-MN/Team-Member_R597628-1", "externalId" : "R597628", "industryFunction" : { }, "locationPoint" : "48.90527,-95.3144", "structuredLocations" : [ { "city" : "Warroad", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "48.9052660,-95.3144040" } ], "locationText" : "Warroad, Minnesota, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Sales support" ], "hardSkillsList" : [ "Cash handling" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales support", "majorSkillsList" : [ "Customer service", "Sales support" ], "coreResponsibilities" : "Greet customers warmly, Assist customers with product selection, Process transactions accurately, Handle customer inquiries and complaints, Maintain store cleanliness and organization, Stock shelves and replenish inventory, Achieve sales targets, Follow company policies and procedures", "teamCollaboration" : "Work with team members", "domainKnowledge" : "Retail operations", "domainList" : [ "retail-operations" ], "domainSpecificKnowledge" : [ "Retail operations" ], "communicationSkills" : "Verbal communication", "problemSolvingSkills" : "Problem resolution", "specialRequirements" : "Ability to stand for extended periods, Ability to lift up to 25 pounds, Flexible scheduling availability", "outcomesObjectives" : "Provide excellent customer service; Meet sales goals", "qualificationsBasic" : "High School diploma or GED, Previous customer service experience, Ability to stand for extended periods, Ability to lift up to 25 pounds", "qualificationsPreferred" : "Previous retail experience, Cash handling experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Store 2746235: 203 State Avenue NE, Warroad, Minnesota 56763 # _**Shift Availability**_ Evenings and Overnights ** _Time Type_** Part time **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement _**Your key responsibilities:**_ You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! **You are good at:** * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions **Great if you have:** * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! **Physical Requirements:** * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $14.00 to $15.50 ## Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: [In English](https://www.circlek.com/sites/default/files/pdf/EverifyPosterEnglish.pdf) [In Spanish](https://www.circlek.com/sites/default/files/pdf/EverifyPosterSpanish.pdf)", "summaryDescription" : "Customer Service Representative at Circle K. Skills: Customer service, Sales support. Greet customers warmly. Assist customers with product selection", "postedDate" : "2026-06-16T03:48:34.313", "createdAt" : "2026-06-16T03:48:34.260", "lastUpdated" : "2026-06-16T12:28:24.976", "ingestTimestamp" : "2026-06-16T03:48:34.260", "mongoId" : "6a3065e2f292fd229cfac2d2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://circlek.wd3.myworkdayjobs.com/CircleKStoreJobs/job/Store-2746235-Warroad-MN/Team-Member_R597628-1", "salaryAnnualMin" : 29120, "salaryAnnualMax" : 29120, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Cash handling", "Customer service", "Sales support", "Retail operations" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b0694", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Patient Service Representative in Brooklyn, NY, adjusted for mid-seniority in the healthcare industry." }, "location" : "Brooklyn, New York, United States", "locations" : [ "Brooklyn", "New York", "United States" ], "timestamp" : "2026-06-15T09:26:08.580", "fingerprint" : "58097dce8fab061f0afe96680834699fc4ecfacb1ddd8ab6448a8703eb7cd3d7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4225808009", "externalId" : "4225808009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooklyn", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.6526006,-73.9497211" } ], "locationText" : "Brooklyn, New York, United States", "minimumEducation" : "High school diploma or equivalent", "domainKnowledge" : "Vein treatments; Vein disease; Medical office workflows", "domainList" : [ "vein-treatments", "vein-disease", "medical-office-workflows" ], "domainSpecificKnowledge" : [ "Vein treatments", "Vein disease", "Medical office workflows" ], "communicationSkills" : "Professional demeanor", "workSiteFlexibility" : "Onsite", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients—and a vital part of our clinic’s success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We’re looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You’ll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You’ll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $1,500.00 Schedule Full Time Monday - Friday Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $21—$25 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T04:32:07.320", "createdAt" : "2026-06-14T04:32:07.320", "lastUpdated" : "2026-06-15T09:26:08.580", "ingestTimestamp" : "2026-06-14T04:32:07.320", "mongoId" : "6a2ca42974d8ee00a09b0694", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Vein treatments", "Vein disease", "Medical office workflows" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6c9474d8ee00a0919f75", "title" : "Patient Service Representative", "company" : "Tactile Medical", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Corporate", "locations" : [ "Corporate" ], "timestamp" : "2026-06-15T05:24:35.964", "fingerprint" : "f07990b064240176c3b499c1e1397ec9ab4f60627e1c5dbb6ac38ec8d7ce1d92", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tactilemedical/jobs/4254188009", "externalId" : "4254188009", "industryFunction" : { }, "locationText" : "Corporate", "minimumEducation" : "Associate's", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft Outlook", "professionalSkills" : [ "Patient support", "Order processing", "Payment arrangements", "Financial assistance", "Order status updates", "Reimbursement process", "Insurance process", "Service complaint triage", "Product issue triage", "Patient file maintenance", "Order information maintenance", "Performance standards adherence", "Continuous improvement input", "Best practices suggestion", "Regulatory compliance", "HIPAA compliance" ], "hardSkillsList" : [ "Point-of-sale system operation", "Form completion facilitation", "Case entry", "Case triage" ], "softSkillsList" : [ "Patience", "Adaptability", "Commitment", "Self-sufficiency" ], "hardSkills" : [ { "name" : "Point-of-sale system operation", "level" : "intermediate" }, { "name" : "Form completion facilitation", "level" : "intermediate" }, { "name" : "Case entry", "level" : "intermediate" }, { "name" : "Case triage", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patience" }, { "name" : "Adaptability" }, { "name" : "Commitment" }, { "name" : "Self-sufficiency" } ], "majorSkills" : "Patient communication, Customer service, Device support", "majorSkillsList" : [ "Patient communication", "Customer service", "Device support" ], "coreResponsibilities" : "Process all pending product shipments, Communicate with patients, Deliver information to patients, Discuss reported benefit information, Set up payments and payment arrangements, Explain and facilitate completion of appropriate forms, Provide order status updates, Triage patient calls to other departments, Enter and triage Cases for any service complaint, Update, maintain and document patient files, Document order information, Adhere to company and role performance standards, Provide input in team meetings, Make suggestions for continuous improvement, Make suggestions for best practices, Participate in cross functional efforts, Ensure yearly shipment goals are achieved, Maintain compliance with all appropriate regulatory requirements", "teamCollaboration" : "Cross functional efforts; Internal collaboration; Interdepartmental collaboration", "domainKnowledge" : "Lymphedema treatment; Chronic venous insufficiency; Respiratory illnesses; HIPAA regulations", "domainList" : [ "lymphedema-treatment", "chronic-venous-insufficiency", "respiratory-illnesses", "hipaa-regulations" ], "domainSpecificKnowledge" : [ "Lymphedema treatment", "Chronic venous insufficiency", "Respiratory illnesses", "HIPAA regulations" ], "toolProficiency" : [ "Point-of-sale system" ], "communicationSkills" : "Listening; Speaking clearly; Everyday language use; Verbal communication; Written communication", "documentationSkills" : "Patient file documentation; Order information documentation", "continuousLearning" : "Eager to learn new skills", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Meet or exceed expectations for inbound/outbound calls; Emphasize focus on quality", "qualificationsBasic" : "Associate degree or equivalent work experience, 1 or more years of customer service/call center experience, Experience using a multiple monitor interface", "qualificationsPreferred" : "Previous experience in medical device or other healthcare environments", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Patient Service Representative supports Tactile Medical patients within a contact center environment through inbound and outbound communication. This role’s main responsibility is to be the primary contact for patients prior to the shipment of their device. Responsibilities Outreach to patients to process all pending product shipments Effectively communicate with our patients by listening, speaking clearly and using everyday language our patients can understand Deliver information to patients in a caring, empathetic, manner that align with Tactile Medical’s overall patient experience Discuss reported benefit information with great clarity to patients Set up payments and payment arrangements within our point-of-sale system Explain and facilitate completion of appropriate forms for patients that may benefit from the financial assistance program Provide order status updates for incoming calls from patients and sales representatives, including questions about reimbursement and the insurance process Triage patient calls to other departments as appropriate Enter and triage Cases for any service complaint or product issue Update, maintain and document patient files as well as order information Adhere to company and role performance standards, meeting or exceeding expectations for inbound/outbound calls while still emphasizing a focus on quality Provide input in team meetings, make suggestions for continuous improvement and best practices Participate in cross functional efforts internally & with other departments to ensure yearly shipment goals are achieved Maintain compliance with all appropriate regulatory requirements including HIPAA Perform other duties as assigned Qualifications Education & Experience Required: Associate degree or equivalent work experience 1 or more years of customer service/call center experience Experience using a multiple monitor interface Preferred: Previous experience in medical device or other healthcare environments Knowledge & Skills Proficiency working with Microsoft Word, Excel, Teams and Outlook with the ability to navigate multiple systems Exceptional communication skills both verbal and written with the ability to communicate effectively with all different types of patients Strong problem solving and listening skills coupled with patience to be able to assist our patients with the questions and issues they may be experiencing Passionate and eager to learn new skills Ability to adapt to an ever-changing environment Commitment to patient satisfaction Thrives in a team environment but is also self sufficient Strong ability to multi-task and prioritize Demonstrated organizational skills Results orientated Receptiveness to feedback Consistent follow up skills Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions. Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. US Pay Range $20.77—$27.26 USD To learn more about our Privacy Statement follow this link - https://tactilemedical.com/privacy-statement/ To learn more about our California Privacy Notice follow this link - https://tactilemedical.com/california-privacy-notice/", "summaryDescription" : "Patient Service Representative at Tactile Medical. Skills: Patient communication, Customer service, Device support. Process all pending product shipments. Communicate with patients", "postedDate" : "2026-06-14T04:21:41.267", "createdAt" : "2026-06-14T04:21:41.267", "lastUpdated" : "2026-06-15T05:24:35.964", "ingestTimestamp" : "2026-06-14T04:21:41.267", "mongoId" : "6a2c6c9474d8ee00a0919f75", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Point-of-sale system operation", "Form completion facilitation", "Case entry", "Case triage", "Patience", "Adaptability", "Commitment", "Self-sufficiency", "Patient communication", "Customer service", "Device support", "Patient support", "Order processing", "Payment arrangements", "Financial assistance", "Order status updates", "Reimbursement process", "Insurance process", "Service complaint triage", "Product issue triage", "Patient file maintenance", "Order information maintenance", "Performance standards adherence", "Continuous improvement input", "Best practices suggestion", "Regulatory compliance", "HIPAA compliance", "Lymphedema treatment", "Chronic venous insufficiency", "Respiratory illnesses", "HIPAA regulations", "Point-of-sale system" ], "skillCount" : 32, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988b04", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Service Representative in Indianapolis, adjusted for the healthcare industry and company size." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T07:01:50.000", "fingerprint" : "5d1bdc394f05dec2bb6e207c8b69ac3aadb5006cc0fd011fd16fbb7dc5d6f8bb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4273722009", "externalId" : "4273722009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "teamCollaboration" : "Departmental meetings; Organizational meetings", "domainKnowledge" : "Community health; Financial assistance programs", "domainList" : [ "community-health", "financial-assistance-programs" ], "domainSpecificKnowledge" : [ "Community health", "Financial assistance programs" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Obtain required documentation", "specialRequirements" : "Reliable transportation, Flexibility to support multiple sites", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You’ll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC’s money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center", "postedDate" : "2026-06-14T03:24:23.971", "createdAt" : "2026-06-14T03:24:23.971", "lastUpdated" : "2026-06-15T07:01:50.000", "ingestTimestamp" : "2026-06-14T03:24:23.971", "mongoId" : "6a2c93ab74d8ee00a0988b04", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Community health", "Financial assistance programs" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b0693", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "industry" : "Healthcare", "salary" : { "min" : 21.0, "max" : 25.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hauppauge", "locations" : [ "Hauppauge" ], "timestamp" : "2026-06-15T10:10:56.592", "fingerprint" : "ae5febf832802ef5634d0d8c92e6bd9a04c31ed0ac3ba9f31097888d25faf769", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4223330009", "externalId" : "4223330009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hauppauge", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.8237354,-73.2062289" } ], "locationText" : "Hauppauge, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High school", "professionalSkills" : [ "Insurance verification", "Payment collection", "EMR scheduling" ], "hardSkillsList" : [ "Medical scheduling", "Financial collections" ], "softSkillsList" : [ "Professional demeanor", "Calm professionalism" ], "hardSkills" : [ { "name" : "Medical scheduling", "level" : "intermediate" }, { "name" : "Financial collections", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Professional demeanor" }, { "name" : "Calm professionalism" } ], "majorSkills" : "Customer service, Medical scheduling, Insurance verification", "majorSkillsList" : [ "Customer service", "Medical scheduling", "Insurance verification" ], "teamCollaboration" : "Clinical staff; Office managers", "domainKnowledge" : "Vein disease; Medical office workflows", "domainList" : [ "vein-disease", "medical-office-workflows" ], "domainSpecificKnowledge" : [ "Vein disease", "Medical office workflows" ], "toolProficiency" : [ "EMR" ], "communicationSkills" : "Assist with inquiries", "documentationSkills" : "Collect patient documentation; Scan patient documentation", "continuousLearning" : "Career Growth Opportunities; Development Opportunities", "problemSolvingSkills" : "De-escalate patient concerns; De-escalate scheduling issues", "qualificationsBasic" : "2+ years customer service experience, Handle sensitive information", "qualificationsPreferred" : "Medical front desk experience, Healthcare administrative experience, Proficiency in insurance verification, Proficiency in EMR scheduling, Proficiency in payment collection, Bilingual in Spanish", "workSiteFlexibility" : "Onsite", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As a Patient Service Representative (PSR), you are the first and last impression for our patients—and a vital part of our clinic’s success. This is a high-volume, medical front desk role supporting check-in, check-out, insurance verification, EMR scheduling, and financial collections. We’re looking for someone with a warm, professional presence who thrives in a fast-paced clinical environment and understands the nuances of medical office workflows. Prior experience in healthcare or medical scheduling is strongly preferred. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. What You’ll Do Greet and check in patients warmly at the front desk and by phone Accurately verify insurance eligibility and collect copays, coinsurance, or balances Schedule and confirm appointments using EMR and patient management tools Answer phones and assist with inquiries regarding treatments, billing, or referrals Collect and scan patient documentation and ensure EMR records are current De-escalate patient concerns or scheduling issues with calm professionalism Collaborate with clinical staff and office managers to ensure patients are placed correctly and seen on time Maintain a clean, welcoming front desk area Support operational tasks as needed (e.g., faxing, supply ordering, data entry) What You’ll Bring High school diploma or equivalent required Medical front desk or healthcare administrative experience strongly preferred Proficiency in insurance verification, EMR scheduling, and payment collection preferred 2+ years of customer service experience Comfort handling sensitive information with discretion and accuracy Excellent communication skills and professional demeanor Bilingual in Spanish is a plus Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Compensation Base pay + Quarterly performance bonuses up to $1,500.00 Schedule Full Time Monday - Friday Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $21—$25 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers. Skills: Customer service, Medical scheduling, Insurance verification", "postedDate" : "2026-06-13T22:58:37.775", "createdAt" : "2026-06-13T22:58:37.775", "lastUpdated" : "2026-06-15T10:10:56.592", "ingestTimestamp" : "2026-06-13T22:58:37.775", "mongoId" : "6a2ca42974d8ee00a09b0693", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical scheduling", "Financial collections", "Professional demeanor", "Calm professionalism", "Customer service", "Insurance verification", "Payment collection", "EMR scheduling", "Vein disease", "Medical office workflows", "EMR" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30895cf292fd229c0936bf", "title" : "Customer Service Representative", "company" : "EMCO Corporation", "industry" : "Wholesale", "salary" : { "min" : 40000.0, "max" : 45000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Edmonton, AB, Canada", "locations" : [ "Edmonton", "AB", "Canada" ], "timestamp" : "2026-06-16T11:01:28.936", "fingerprint" : "d0ef0f1dcb8873e6d54cb0912469a9080ee332226dc6533e5ecafd92c2abe501", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EMCOCorporation/744000132231082-customer-service-representative", "externalId" : "744000132231082", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Edmonton", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "53.5462055,-113.4912410" } ], "locationText" : "Edmonton, Alberta, Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "CRM software", "professionalSkills" : [ "Sales", "Client relationship management", "Negotiation", "Presentation skills", "Time management" ], "hardSkillsList" : [ "Sales forecasting", "Pipeline management", "Lead generation" ], "hardSkills" : [ { "name" : "Sales forecasting", "level" : "intermediate" }, { "name" : "Pipeline management", "level" : "intermediate" }, { "name" : "Lead generation", "level" : "intermediate" } ], "majorSkills" : "Sales, Revenue generation, Client relationships", "majorSkillsList" : [ "Sales", "Revenue generation", "Client relationships" ], "coreResponsibilities" : "Develop and implement strategic sales plans, Identify and pursue new business opportunities, Build and maintain strong relationships with clients, Understand client needs and provide tailored solutions, Negotiate and close sales deals, Achieve and exceed sales targets, Prepare sales reports and forecasts, Collaborate with marketing and product development teams", "teamCollaboration" : "Sales and marketing teams; Product development teams", "domainKnowledge" : "Manufacturing industry", "domainList" : [ "manufacturing-industry" ], "domainSpecificKnowledge" : [ "Manufacturing industry" ], "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Client presentations; Sales reporting", "problemSolvingSkills" : "Sales strategy development; Client issue resolution", "outcomesObjectives" : "Meet or exceed sales quotas; Grow client base; Increase revenue", "qualificationsBasic" : "5+ years of experience in sales, Proven track record of meeting or exceeding sales quotas, Experience with CRM software, Excellent communication and interpersonal skills, Ability to work independently and as part of a team", "qualificationsPreferred" : "Bachelor's degree in business or a related field, Experience in the manufacturing industry, Knowledge of sales methodologies", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve. Why Join Our Team? EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way! In addition, we will offer you: * Great mentors and on-the-job training * Growth potential with competitive salary, benefits, and profit sharing * A career with a solid, stable company with strong core values * Participation in our pension plan with employer contributions * Work-life balance and flex time As a Customer Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres. You will provide the highest level of customer service by answering customer inquiries, generating sales leads, and closing sales to increase profit sharing. Support will also be provided to the Outside Sales function. Additional duties will include: * Answer telephone calls, emails and in person questions from customers and identify their needs * Research product for customers and provide recommendations on our assortment of product * Enter sales orders generated from Profit Centre customers via fax, phone, emails, and texts * Grow and retain established customer base and develop new business for the Profit Centre * Follow up on backorders with vendors and provide customers accurate delivery dates * Send and follow-up with request for quotes to vendors * Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures * Support Counter Sales and Outside Sales activities as part of the team * Resolve issues related to customer orders in accordance with our policies and procedures (SPIs) * Perform other tasks as requested by the Profit Centre Manager ## Qualifications * Grade 12 diploma or equivalent; College and/or University degree an asset * A minimum of 1 year of experience with customer service or counter sales * Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files * Outstanding customer service and verbal communication skills * Excellent relationship building skills with customers, vendors, and teammates * Ability to identify customer needs, provide profitable solutions and close the sale * Ability to learn and operate the applicable software system used to process orders * Able to work in a fast-paced environment while handling multiple tasks * Intermediate math skills * Able to learn how to operate material handling equipment Preferred Skills: * Previous experience with or knowledge of products sold at the Profit Centre * Experience using Trend, Eclipse, Word, Excel, and Outlook ## Additional Information Salary Range - $40,000 to $45,000 EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas. EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates.", "summaryDescription" : "Customer Service Representative at EMCO Corporation. Skills: Sales, Revenue generation, Client relationships. Develop and implement strategic sales plans. 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We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve. Why Join Our Team? EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way! In addition, we will offer you: * Great mentors and on-the-job training * Growth potential with competitive salary, benefits, and profit sharing * A career with a solid, stable company with strong core values * Participation in our pension plan with employer contributions * Work-life balance and flex time As a Customer Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres. You will provide the highest level of customer service by answering customer inquiries, generating sales leads, and closing sales to increase profit sharing. Support will also be provided to the Outside Sales function. Additional duties will include: * Answer telephone calls, emails and in person questions from customers and identify their needs * Research product for customers and provide recommendations on our assortment of product * Enter sales orders generated from Profit Centre customers via fax, phone, emails, and texts * Grow and retain established customer base and develop new business for the Profit Centre * Follow up on backorders with vendors and provide customers accurate delivery dates * Send and follow-up with request for quotes to vendors * Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures * Support Counter Sales and Outside Sales activities as part of the team * Resolve issues related to customer orders in accordance with our policies and procedures (SPIs) * Perform other tasks as requested by the Profit Centre Manager ## Qualifications * Grade 12 diploma or equivalent; College and/or University degree an asset * A minimum of 1 year of experience with customer service or counter sales * Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files * Outstanding customer service and verbal communication skills * Excellent relationship building skills with customers, vendors, and teammates * Ability to identify customer needs, provide profitable solutions and close the sale * Ability to learn and operate the applicable software system used to process orders * Able to work in a fast-paced environment while handling multiple tasks * Intermediate math skills * Able to learn how to operate material handling equipment Preferred Skills: * Previous experience with or knowledge of products sold at the Profit Centre * Experience using Trend, Eclipse, Word, Excel, and Outlook ## Additional Information Salary Range - $40,000 to $45,000 EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas. EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates.", "summaryDescription" : "Customer Service Representative at EMCO Corporation. Skills: Sales revenue generation, Client acquisition, Deal closure. Develop and execute sales strategies. Identify and pursue new business opportunities", "postedDate" : "2026-06-15T15:15:57.000", "createdAt" : "2026-06-16T01:42:09.719", "lastUpdated" : "2026-06-16T14:59:37.748", "ingestTimestamp" : "2026-06-16T01:42:09.719", "mongoId" : "6a308127f292fd229c069212", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Sales closing", "Lead generation", "Account management", "Sales revenue generation", "Client acquisition", "Deal closure", "Sales forecasting", "Client relationship management", "Negotiation skills", "Presentation skills", "Pipeline management", "SaaS industry", "CRM software" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057f7f292fd229cf3f32e", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T08:59:06.361", "fingerprint" : "eb98b505920ee1bb27a1f00ab2139a9b710207f40dee3de63052e3f717cc29ef", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Management, Process Improvement, Risk Management", "majorSkillsList" : [ "Quality Management", "Process Improvement", "Risk Management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support implementation of Quality Management System (QMS), Advance culture of quality in partnership with area, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on support needs, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee on-boarding program, Maintain new employee on-boarding program, Respond to staff questions on QMS policies, Respond to staff questions on QMS procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Local leadership; Quality Office; Project teams; Area business group; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project Management Plan", "Quality Management Plan", "Risk Management Plan" ], "domainKnowledge" : "AEC consulting; Service delivery models; Client demands", "domainList" : [ "aec-consulting", "service-delivery-models", "client-demands" ], "domainSpecificKnowledge" : [ "AEC consulting", "Service delivery models", "Client demands" ], "continuousLearning" : "Continuous learning culture", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. Support implementation of Quality Management System (QMS)", "createdAt" : "2026-06-15T23:10:43.767", "lastUpdated" : "2026-06-16T08:59:06.361", "ingestTimestamp" : "2026-06-15T23:10:43.767", "mongoId" : "6a3057f7f292fd229cf3f32e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality Management", "Process Improvement", "Risk Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management", "Project Management Plan", "Quality Management Plan", "Risk Management Plan", "AEC consulting", "Service delivery models", "Client demands" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057eaf292fd229cf3ed5f", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T08:49:41.785", "fingerprint" : "0ba038daa5acbf8d75a2a2d3a927b4f5398414e4ebc6f68129ba6b0518f8627d", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Management, Process Improvement, Risk Management", "majorSkillsList" : [ "Quality Management", "Process Improvement", "Risk Management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support implementation of Quality Management System (QMS), Advance culture of quality in partnership with area, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on support needs, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee on-boarding program for QMS awareness, Respond to staff questions on QMS policies, Respond to staff questions on QMS procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Local leadership; Area leadership; Quality Office; Project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project Management Plan", "Quality Management Plan", "Risk Management Plan" ], "domainKnowledge" : "AEC consulting; Service delivery models; Client demands; Quality Management System (QMS); Information Lifecycle Governance (ILG)", "domainList" : [ "aec-consulting", "service-delivery-models", "client-demands", "quality-management-system-qms", "information-lifecycle-governance-ilg" ], "domainSpecificKnowledge" : [ "AEC consulting", "Service delivery models", "Client demands", "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)" ], "continuousLearning" : "Continuous learning culture", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. Support implementation of Quality Management System (QMS)", "createdAt" : "2026-06-15T23:10:39.217", "lastUpdated" : "2026-06-16T08:49:41.785", "ingestTimestamp" : "2026-06-15T23:10:39.217", "mongoId" : "6a3057eaf292fd229cf3ed5f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality Management", "Process Improvement", "Risk Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management", "Project Management Plan", "Quality Management Plan", "Risk Management Plan", "AEC consulting", "Service delivery models", "Client demands", "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057a7f292fd229cf3c9b1", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 165500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for company size and industry." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T09:35:25.636", "fingerprint" : "7a73732331f93be88c07c0b2fc801dc7434aee584dbf49db4c25e198c7ef9831", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Quality management", "Process improvement", "Stakeholder management", "Vendor management", "Resource planning", "Metrics reporting" ], "hardSkillsList" : [ "QMS implementation", "Process development", "Onboarding program development" ], "softSkillsList" : [ "Leadership", "Self-awareness" ], "hardSkills" : [ { "name" : "QMS implementation", "level" : "intermediate" }, { "name" : "Process development", "level" : "intermediate" }, { "name" : "Onboarding program development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Self-awareness" } ], "majorSkills" : "Quality management, Process management, Records management", "majorSkillsList" : [ "Quality management", "Process management", "Records management" ], "coreResponsibilities" : "Serve as local leadership representative for quality, Support QMS implementation, Advance the culture of quality, Provide guidance on project plans, Identify best practices for projects, Coordinate project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop new employee onboarding program, Provide awareness of HDR QMS, Respond to staff questions on policies, Respond to staff questions on procedures, Identify local training opportunities, Identify local support opportunities, Monitor loss trends", "teamCollaboration" : "Work with area leadership; Partner with area leadership; Work with Business Groups; Work with Operations; Work with Accounting; Work with Marketing; Work with Human Resources; Work with Safety; Work with Quality Office; Work with project teams; Work with local project teams", "projectManagementSkills" : [ "Project planning", "Quality management plans", "Project quality plans", "Risk management plans" ], "domainKnowledge" : "AEC industry; Service delivery models; Client demands; Quality management systems", "domainList" : [ "aec-industry", "service-delivery-models", "client-demands", "quality-management-systems" ], "domainSpecificKnowledge" : [ "AEC industry", "Service delivery models", "Client demands", "Quality management systems" ], "communicationSkills" : "Communicate directives; Communicate updates", "problemSolvingSkills" : "Conflict resolution; Risk mitigation", "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Focus on reporting systems, Focus on core quality processes, Provide professional direction, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Commitment to enhancing quality culture", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Process management, Records management. Serve as local leadership representative for quality. Support QMS implementation", "createdAt" : "2026-06-15T23:10:18.018", "lastUpdated" : "2026-06-16T09:35:25.636", "ingestTimestamp" : "2026-06-15T23:10:18.018", "mongoId" : "6a3057a7f292fd229cf3c9b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 165500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "QMS implementation", "Process development", "Onboarding program development", "Leadership", "Self-awareness", "Quality management", "Process management", "Records management", "Process improvement", "Stakeholder management", "Vendor management", "Resource planning", "Metrics reporting", "Project planning", "Quality management plans", "Project quality plans", "Risk management plans", "AEC industry", "Service delivery models", "Client demands", "Quality management systems" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305805f292fd229cf3fa6a", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T07:07:41.277", "fingerprint" : "debed62d90ad255726b5863cdf060ab2a86f235854148e945a5d57ba68f416ad", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "majorSkills" : "Quality Management System, Continuous improvement, Risk management, Stakeholder management", "majorSkillsList" : [ "Quality Management System", "Continuous improvement", "Risk management", "Stakeholder management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support QMS implementation, Advance quality culture in partnership with area leadership, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on project support, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee onboarding program for QMS awareness, Respond to staff questions on QMS policies, Respond to staff questions on QMS procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Local leadership; Project teams; Quality Office; Area business group; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project Management Plan", "Quality Management Plan", "Risk Management Plan" ], "domainKnowledge" : "Quality Management System (QMS); Information Lifecycle Governance (ILG); AEC consulting", "domainList" : [ "quality-management-system-qms", "information-lifecycle-governance-ilg", "aec-consulting" ], "domainSpecificKnowledge" : [ "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)", "AEC consulting" ], "continuousLearning" : "Continuous learning culture", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Continuous improvement, Risk management, Stakeholder management. Serve as local leadership representative for quality office. Support QMS implementation", "createdAt" : "2026-06-15T23:10:06.753", "lastUpdated" : "2026-06-16T07:07:41.277", "ingestTimestamp" : "2026-06-15T23:10:06.753", "mongoId" : "6a305805f292fd229cf3fa6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Quality Management System", "Continuous improvement", "Risk management", "Stakeholder management", "Process management", "Cross-functional coordination", "Vendor management", "Resource planning", "Project Management Plan", "Quality Management Plan", "Risk Management Plan", "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)", "AEC consulting" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057aaf292fd229cf3cc25", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 165500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for company size and industry." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T07:03:34.717", "fingerprint" : "68cceef0614db967e2c6be25ca150481e27fc46da47c22df8765dfaf387ce0ec", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Quality management", "Process improvement", "Risk management", "Stakeholder management" ], "hardSkillsList" : [ "QMS implementation", "Audit resolution", "Process development", "Onboarding program development" ], "softSkillsList" : [ "Leadership", "Self-awareness" ], "hardSkills" : [ { "name" : "QMS implementation", "level" : "intermediate" }, { "name" : "Audit resolution", "level" : "intermediate" }, { "name" : "Process development", "level" : "intermediate" }, { "name" : "Onboarding program development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Self-awareness" } ], "majorSkills" : "Quality Management System, Process Improvement, Stakeholder Engagement", "majorSkillsList" : [ "Quality Management System", "Process Improvement", "Stakeholder Engagement" ], "coreResponsibilities" : "Serve as local leadership representative for quality, Support QMS implementation, Advance the culture of quality, Provide guidance on project plans, Identify best practices for projects, Coordinate project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop new employee onboarding program, Provide awareness of HDR QMS, Respond to staff questions, Respond to staff issues, Identify local training opportunities, Monitor loss trends", "teamCollaboration" : "Area leadership; Quality Office; Local project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project planning", "Quality planning", "Risk planning" ], "domainKnowledge" : "AEC industry; Service delivery models", "domainList" : [ "aec-industry", "service-delivery-models" ], "domainSpecificKnowledge" : [ "AEC industry", "Service delivery models" ], "communicationSkills" : "Communicate directives; Communicate updates", "problemSolvingSkills" : "Conflict resolution", "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Understand reporting systems, Understand core quality processes, Fulfill project responsibilities, Provide professional direction, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Commitment to enhancing quality culture", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Process Improvement, Stakeholder Engagement. Serve as local leadership representative for quality. Support QMS implementation", "createdAt" : "2026-06-15T23:09:55.063", "lastUpdated" : "2026-06-16T07:03:34.717", "ingestTimestamp" : "2026-06-15T23:09:55.063", "mongoId" : "6a3057aaf292fd229cf3cc25", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 165500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "QMS implementation", "Audit resolution", "Process development", "Onboarding program development", "Leadership", "Self-awareness", "Quality Management System", "Process Improvement", "Stakeholder Engagement", "Quality management", "Process improvement", "Risk management", "Stakeholder management", "Project planning", "Quality planning", "Risk planning", "AEC industry", "Service delivery models" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057aef292fd229cf3cff4", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 164500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for seniority and company size." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T06:57:48.151", "fingerprint" : "d1f7d098c6413361178aa2f8aa8697aafed59a445782b8e5b9192ab0e8dce658", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality management, Records management, Process improvement", "majorSkillsList" : [ "Quality management", "Records management", "Process improvement" ], "coreResponsibilities" : "Serve as local leadership representative for quality, Support implementation of QMS, Advance culture of quality, Provide guidance to Project Managers, Coordinate with project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates to leadership, Communicate ILG updates to leadership, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop onboarding program, Maintain onboarding program, Respond to staff questions, Respond to staff issues, Identify local training opportunities, Monitor loss trends", "teamCollaboration" : "Area leadership; Quality Office; Local project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "PMP", "QMP", "RMP" ], "domainKnowledge" : "Quality Management System (QMS); Integrated Logistics Group (ILG)", "domainList" : [ "quality-management-system-qms", "integrated-logistics-group-ilg" ], "domainSpecificKnowledge" : [ "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "qualificationsBasic" : "Serve as local leadership representative for quality, Implement QMS, Advance culture of quality, Provide guidance on project plans, Coordinate with project quality managers, Report QMS implementation, Communicate QMS updates, Develop and update local area processes, Work cross-functionally with area leadership, Develop and maintain new employee onboarding program, Respond to staff questions on policies, Identify local training opportunities", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture, Leadership skills, Manage relationships with Area Leadership, Manage relationships with Quality Office, Manage relationships with local project teams, Resolve conflicts between vested parties, High level of collaboration, Self-awareness, Reinforce corporate quality messaging, Reinforce risk management messaging, Focus on reporting systems details, Focus on core quality processes details, Embrace HDR brand promise, Embrace HDR values, Represent HDR's commitment to client obligations, Represent HDR's commitment to internal management obligations, Provide professional direction, Provide ethical direction", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Records management, Process improvement. Serve as local leadership representative for quality. Support implementation of QMS", "createdAt" : "2026-06-15T23:09:54.121", "lastUpdated" : "2026-06-16T06:57:48.151", "ingestTimestamp" : "2026-06-15T23:09:54.121", "mongoId" : "6a3057aef292fd229cf3cff4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 164500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality management", "Records management", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "PMP", "QMP", "RMP", "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "customer service patient registration medical records insurance processing computer proficiency jobs", "metadata" : { "title" : "customer service patient registration medical records insurance processing computer proficiency" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 63857, "totalPages" : 1278, "hasNext" : true, "hasPrevious" : false } }

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