{ "count" : 100281, "data" : [ { "id" : "6a307ebbf292fd229c051fab", "title" : "Lead, Incidents & Escalations, User Operations", "company" : "OpenAI", "industry" : "User Operations", "salary" : { "min" : 234000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-16T14:32:14.127", "fingerprint" : "99856696b5845bcab1c80262b0d5d1649aafe9a6e0a8307ff86095e046f73d56", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/OpenAI/b0729478-f363-498e-a088-b659c40d4580/application", "externalId" : "b0729478-f363-498e-a088-b659c40d4580", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT THE TEAM OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. ABOUT THE ROLE We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support Delivery, Engineering, Infrastructure, and other cross-functional partners. This role is ideal for someone who can operate calmly under pressure, bring structure to ambiguity, communicate clearly across technical and non-technical audiences, and improve the system while overseeing day to day operations. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL - Participate in an on-call rotation and serve as the active incident lead during live incidents and urgent escalations. - Own alert intake and triage process across support, safety, customer, and service-impacting issues. - Assess severity, determine scope and impact, and initiate the appropriate response path. - Page and coordinate Engineering, Infrastructure, Support Delivery, Product, Legal, Policy, Go-To-Market, and other teams as needed. - Lead incident response calls, manage timelines, clarify roles, and keep responders focused and unblocked. - Set internal guidelines for incident communications to all users, including enterprise customers, and own internal updates, executive briefings, customer-facing updates, and external status page updates where required. - Maintain situational awareness across all customer-facing incidents and parallel workstreams, ensuring the response remains coordinated and customer impact is understood. - Create and operate the process for monitoring, processing, mitigating, and resolving critical escalations, including formal closure and handoff. - Identify root causes behind incidents and escalations, lead retrospectives, and coordinate corrective action with accountable teams. - Track corrective actions to closure and ensure follow-through is focused on the best possible customer outcome. - Identify recurring operational issues, escalation patterns, and product or process gaps. - Partner with Engineering, Infrastructure, Product and Support leaders to stay ahead of customer-facing incidents, reduce repeat issues, and improve readiness. - Improve incident response processes, severity frameworks, playbooks, tooling, reporting, and automation. - Build a durable operating model for incidents and escalations as OpenAI scales globally. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have 10+ years of experience in incident management, technical support, escalation management, SRE, technical program management, or production operations. - Have 5+ years of hands-on experience working in production, on-call, or high-urgency operational environments. - Have 5+ years of leadership experience, ideally in a Support, Engineering, or similar environment. - Are comfortable acting as Incident Commander, owning coordination, decision-making, communication, and accountability during live incidents. - Have direct experience with customer-impacting incidents, executive escalations, safety-sensitive escalations, or high-severity technical issues. - Can communicate clearly under pressure with engineers, support teams, executives, customer-facing teams, and external stakeholders. - Have hands-on experience with incident communications, including internal updates, executive briefings, customer updates, and status pages. - Are experienced with incident management, paging, and alerting tools such as incident.io http://incident.io, PagerDuty, Datadog, Jira, Salesforce, Zendesk, or similar systems. - Understand monitoring and observability well enough to reason about alerts, system health, customer impact, and incident scope. - Can lead post-incident retrospectives that produce clear root causes, corrective actions, and durable improvements. - Drive action items to closure and hold teams accountable without creating unnecessary process drag. - Are highly organized, calm, and structured in ambiguous or high-pressure situations. - Can balance hands-on incident execution with longer-term systems building. - Are excited to use AI and automation to improve triage, routing, summarization, reporting, knowledge management, and incident follow-through. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. 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We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. ABOUT THE ROLE We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support Delivery, Engineering, Infrastructure, and other cross-functional partners. This role is ideal for someone who can operate calmly under pressure, bring structure to ambiguity, communicate clearly across technical and non-technical audiences, and improve the system while overseeing day to day operations. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL - Participate in an on-call rotation and serve as the active incident lead during live incidents and urgent escalations. - Own alert intake and triage process across support, safety, customer, and service-impacting issues. - Assess severity, determine scope and impact, and initiate the appropriate response path. - Page and coordinate Engineering, Infrastructure, Support Delivery, Product, Legal, Policy, Go-To-Market, and other teams as needed. - Lead incident response calls, manage timelines, clarify roles, and keep responders focused and unblocked. - Set internal guidelines for incident communications to all users, including enterprise customers, and own internal updates, executive briefings, customer-facing updates, and external status page updates where required. - Maintain situational awareness across all customer-facing incidents and parallel workstreams, ensuring the response remains coordinated and customer impact is understood. - Create and operate the process for monitoring, processing, mitigating, and resolving critical escalations, including formal closure and handoff. - Identify root causes behind incidents and escalations, lead retrospectives, and coordinate corrective action with accountable teams. - Track corrective actions to closure and ensure follow-through is focused on the best possible customer outcome. - Identify recurring operational issues, escalation patterns, and product or process gaps. - Partner with Engineering, Infrastructure, Product and Support leaders to stay ahead of customer-facing incidents, reduce repeat issues, and improve readiness. - Improve incident response processes, severity frameworks, playbooks, tooling, reporting, and automation. - Build a durable operating model for incidents and escalations as OpenAI scales globally. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have 10+ years of experience in incident management, technical support, escalation management, SRE, technical program management, or production operations. - Have 5+ years of hands-on experience working in production, on-call, or high-urgency operational environments. - Have 5+ years of leadership experience, ideally in a Support, Engineering, or similar environment. - Are comfortable acting as Incident Commander, owning coordination, decision-making, communication, and accountability during live incidents. - Have direct experience with customer-impacting incidents, executive escalations, safety-sensitive escalations, or high-severity technical issues. - Can communicate clearly under pressure with engineers, support teams, executives, customer-facing teams, and external stakeholders. - Have hands-on experience with incident communications, including internal updates, executive briefings, customer updates, and status pages. - Are experienced with incident management, paging, and alerting tools such as incident.io http://incident.io, PagerDuty, Datadog, Jira, Salesforce, Zendesk, or similar systems. - Understand monitoring and observability well enough to reason about alerts, system health, customer impact, and incident scope. - Can lead post-incident retrospectives that produce clear root causes, corrective actions, and durable improvements. - Drive action items to closure and hold teams accountable without creating unnecessary process drag. - Are highly organized, calm, and structured in ambiguous or high-pressure situations. - Can balance hands-on incident execution with longer-term systems building. - Are excited to use AI and automation to improve triage, routing, summarization, reporting, knowledge management, and incident follow-through. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.", "summaryDescription" : "Lead, Incidents & Escalations, User Operations at OpenAI", "createdAt" : "2026-06-16T01:59:36.155", "lastUpdated" : "2026-06-16T12:24:17.694", "ingestTimestamp" : "2026-06-16T01:59:36.155", "mongoId" : "6a3085e0f292fd229c07c507", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 234000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a19570658b93c861e4a3aa5", "title" : "SCRA Servicing Associate", "company" : "Hyundai Capital America", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-seniority SCRA Servicing Associate in FinTech, adjusted for Atlanta, USA." }, "location" : "United States-Georgia-Atlanta", "locations" : [ "United States-Georgia-Atlanta", "
Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-16T02:56:22.596", "fingerprint" : "a1259f8632ffa0568526d2840295e6c38294aa23281f5dbb4976d032533c89c8", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=116726", "externalId" : "116726", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "remoteFriendly" : false, "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·          Medical, Dental and Vision plans that include no-cost and low-cost plan options ·          Immediate 401(k) matching and vesting ·          Vehicle purchase and lease discounts plus monthly vehicle allowances ·          Paid Volunteer Time Off with company donation to a charity of your choice ·          Tuition reimbursement What to Expect The SCRA Servicing Associate is primarily responsible for supporting functions and processes within the SCRA team by processing requests received via multiple channels pertaining to military requests for benefits to ensure compliance with federal laws and regulations. This role is responsible for delivering superior customer experience by executing effective active listening, excellent communication, and problem solving to address customer needs. What You Will Do 1.      Receive inbound calls from military customers and create appropriate service requests to address lease returns, vehicle transportation requests, retail interest rate reduction benefits and miscellaneous servicing requests. 2.      Initiate outbound calls to customers and dealers to follow up on requests related to billing and vehicle grounding, proactively assist servicing accounts to support escalated issues, and/or to educate customers. 3.      Perform back-office functions related to benefit approval, interest rate and fee modifications, refunds, deferments, and vehicle transportation approval to provide enhanced customer service experience and reduce wait times for specific requests. 4.      Ensure all requests/tasks are processed within HCAs timeframes, KPI’s and adhere to HCA’s policy and procedures, as well as compliance. 5.      Respond to internal and external inquiries regarding military policies and customer status updates. What You Will Bring ·          Minimum 2-4 years related experience in a customer service or lease-end environment. ·          Bilingual a plus. Experience with case management systems preferred ·          High School diploma or GED required. ·          Bachelor’s degree or equivalent work experience preferred. ·          Proven track record with delivering seamless customer experiences. ·          Ability to thrive in a performance coaching environment. ·          Familiarity with Servicemembers Civil Relief Act (SCRA) policies and procedures or willingness to learn federal regulations related to military servicemembers. ·          Demonstrated negotiation skills to work with consumers to resolve issues. ·          Excellent business etiquette including verbal, written and interpersonal communication skills to deliver superior customer experience. ·          Must be self-motivator and self-starter. ·          Strong attention to detail. ·          Exceptional listening, critical-thinking and analytical abilities to grasp key points from detailed phone calls and reports. ·          Exceptional organizational and time-management skills. ·          Ability to effectively deal with people at all levels inside and outside of the Company. ·          Ability to multitask and successfully operate in a fast paced, team environment. ·          Must adapt well to change and successfully set and adjust priorities as needed. ·          Ability to work well under pressure and meet deadlines. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "SCRA Servicing Associate at Hyundai Capital America", "createdAt" : "2026-06-14T18:50:20.706", "lastUpdated" : "2026-06-16T02:56:22.596", "ingestTimestamp" : "2026-06-14T18:50:20.706", "mongoId" : "6a19570658b93c861e4a3aa5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca3ee74d8ee00a09aea10", "title" : "Android Developer - Retail Banking", "company" : "DKB Code Factory", "industry" : "Banking", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Android Developer in Berlin, Germany, with adjustments for the FinTech industry and a full-time employment type." }, "location" : "Berlin, Berlin, Germany", "locations" : [ "Berlin", "Berlin", "Germany" ], "timestamp" : "2026-06-16T05:52:09.277", "fingerprint" : "66a283be4c89f760c1e6bf0fa56ae0d3ba9e4c21785734635853cf955460e1b7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dkbcodefactory/jobs/7770195003", "externalId" : "7770195003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "FULL_TIME", "technicalSkills" : "Kotlin, Java, Android", "professionalSkills" : [ "Customer outcomes" ], "majorSkills" : "Android development, Mobile banking", "majorSkillsList" : [ "Android development", "Mobile banking" ], "coreResponsibilities" : "Ship user-facing Android features, Prioritise reliability, Prioritise security, Prioritise usability, Write clean code, Write maintainable code, Keep automated tests up to date, Collaborate with product, Collaborate with design, Collaborate with backend, Collaborate with QA, Clarify scope, Make trade-offs, Deliver customer value, Participate in code reviews, Participate in testing, Participate in release support, Proactively identify technical debt, Reduce technical debt, Propose practical improvements to architecture, Propose practical improvements to processes, Share knowledge through pairing, Share knowledge through demos, Share knowledge through documentation, Help the team grow", "teamCollaboration" : "Collaborative environment; Cross-functional squads", "domainKnowledge" : "Mobile security; Compliance constraints; Regulated domains", "domainList" : [ "mobile-security", "compliance-constraints", "regulated-domains" ], "domainSpecificKnowledge" : [ "Mobile security", "Compliance constraints", "Regulated domains" ], "communicationSkills" : "Communicate clearly", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Make trade-offs", "outcomesObjectives" : "Deliver customer value", "qualificationsBasic" : "Shipped production Android features, Write readable, well tested code, Follow team standards for architecture, Follow team standards for reviews, Communicate clearly across disciplines, Make trade-offs that prioritise customer outcomes, Understand mobile security constraints, Understand compliance constraints, Apply security constraints in work, Apply compliance constraints in work, Thrive in a collaborative environment, Take responsibility for end to end quality", "qualificationsPreferred" : "Familiarity with Jetpack libraries, Familiarity with Coroutines/Flow, Familiarity with Retrofit, Familiarity with Hilt/Dagger, Familiarity with Jetpack Compose, Experience with crash reporting tools, Experience with mobile monitoring tools, Prior experience working in crossfunctional squads, Prior experience working in regulated domains", "rawDescription" : "Welcome to DKB Code Factory…. { { … a_place_to_stay_yourself: } } ; { { … a_place_to_stay_curious: Curious about building the future of mobile banking for our personal banking customers? Passionate about Android development? Excited by Java, Kotlin, and Jetpack Compose? Join DKB Code Factory and help shape the future of digital banking. As an Android Developer, you'll build secure, customer-centric mobile experiences used every day by millions of people. You'll work in a collaborative, low-hierarchy team where ownership, fast decision-making, and continuous improvement are part of everyday life. } } ; { your_responsibilities: [ Ship user-facing Android features from intent to production in Kotlin, prioritising reliability, security, and usability. Write clean, maintainable code and keep automated tests up to date to enable confident releases. Collaborate with product, design, backend, and QA to clarify scope, make trade-oﬀs, and deliver customer value. Participate in code reviews, testing, and release support for features you own. Proactively identify and reduce technical debt; propose practical improvements to architecture and processes. Share knowledge through pairing, demos, and documentation to help the team grow. ] } ; { following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [ Practical Android experience with Kotlin and Android SDK; you have shipped production Android features. You write readable, well tested code and follow team standards for architecture and reviews. You communicate clearly across disciplines and make trade-oﬀs that prioritise customer outcomes. You understand mobile security and compliance constraints and apply them in your work. You thrive in a collaborative environment and take responsibility for the end to end quality of your work. Nice to haves: Familiarity with Jetpack libraries, Coroutines/Flow, Retrofit, Hilt/Dagger, or Jetpack Compose. Experience with crash reporting and mobile monitoring tools (Crashlytics or similar). Prior experience working in crossfunctional squads within regulated domains. ] } ; Have the feeling you don't match every single requirement? Don’t worry! We encourage you to apply anyways, even if your qualifications do not align perfectly. You might still be just the right candidate for us! { { … a_place_to_stay_together: From Morning Daily to Afterwork Drink, team spirit is essential to us. The heart of our togetherness is that we truly are connected with each other: We not only share fun", "summaryDescription" : "Android Developer - Retail Banking at DKB Code Factory. Skills: Android development, Mobile banking. Ship user-facing Android features. Prioritise reliability", "postedDate" : "2026-06-14T18:40:10.632", "createdAt" : "2026-06-14T18:40:10.632", "lastUpdated" : "2026-06-16T05:52:09.277", "ingestTimestamp" : "2026-06-14T18:40:10.632", "mongoId" : "6a2ca3ee74d8ee00a09aea10", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Android development", "Mobile banking", "Customer outcomes", "Mobile security", "Compliance constraints", "Regulated domains" ], "skillCount" : 6, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "69fc49a74c40e2acd1a83402", "title" : "Sr. Servicing & Loyalty Strategy Associate", "company" : "Hyundai Capital America", "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T07:03:41.727", "fingerprint" : "f8011312505fd20328a99d905867a691912496dbba70f23b18e8aa77d5f24e24", "source" : "taleo", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=115483", "externalId" : "115483", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 4, "experienceMaxYears" : 6, "experienceLevel" : "Senior", "technicalSkills" : "SQL, Python, Tableau", "professionalSkills" : [ "Servicing data, customer loyalty strategy, financial products, vehicle financing, leasing, subscription, and insurance solutions." ], "hardSkillsList" : [ "SQL", "Tableau development", "root cause analysis", "database development", "reporting", "data and report development", "analytical and problem solving skills", "data and reporting expertise", "Microsoft Office Suite", "Excel" ], "softSkillsList" : [ "interpersonal skills, Self-motivated" ], "hardSkills" : [ { "name" : "SQL", "level" : "intermediate" }, { "name" : "Tableau development", "level" : "intermediate" }, { "name" : "root cause analysis", "level" : "intermediate" }, { "name" : "database development", "level" : "intermediate" }, { "name" : "reporting", "level" : "intermediate" }, { "name" : "data and report development", "level" : "intermediate" }, { "name" : "analytical and problem solving skills", "level" : "intermediate" }, { "name" : "data and reporting expertise", "level" : "intermediate" }, { "name" : "Microsoft Office Suite", "level" : "intermediate" }, { "name" : "Excel", "level" : "intermediate" } ], "softSkills" : [ { "name" : "interpersonal skills, Self-motivated" } ], "majorSkills" : "data analytics, SQL, Tableau, reporting, customer experience", "majorSkillsList" : [ "data analytics, SQL, Tableau, reporting, customer experience" ], "coreResponsibilities" : "Developing and managing servicing data, generating performance reports, and providing actionable insights to support strategic decision making and enhance the customer experience. Working with data from multiple sources, including enterprise data warehouses to produce metrics that track progress against business goals and objectives. Identifying potential issues and delivering data-driven recommendations. Collaborating closely with cross-functional teams, including IT and operations teams to identify opportunities for data pipeline optimization or automation.", "teamCollaboration" : "Collaborate with operational teams to analyze performance data, identify root causes, and support improvements to enhance efficiency and effectiveness. Work with IT, CDO, and data engineering teams to identify opportunities for data pipeline optimization or automation. Facilitate regular project meeting, document minutes, and track action items to maintain momentum. Ensure clear and consistent communication with the project leader or sponsor, as well as cross-functional teams.", "projectManagementSkills" : [ "Small-Scale Projects Management" ], "toolProficiency" : [ "Tableau, SQL, Python, Microsoft Office Suite, Excel" ], "communicationSkills" : "communication plans; communication", "documentationSkills" : "document minutes", "continuousLearning" : "Quick learner with the ability to absorb and retain new concepts and technologies.", "innovationCreativity" : "Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach.", "problemSolvingSkills" : "root cause analysis; analytical and problem solving skills", "specialRequirements" : "Work is performed in an at home and office environment.", "outcomesObjectives" : "Enhance the customer experience. Produce metrics that track progress against business goals and objectives. Support improvements to enhance efficiency and effectiveness.", "qualificationsBasic" : "Minimum 4-6 years related work experience in data analytics, including SQL and Tableau development. Experience in root cause analysis, database development, and reporting. Bachelor’s degree or equivalent work experience required. Data and report development skills using SQL, Tableau, and Python. Analytical and problem solving skills with the ability to think strategically about improving customer experience and developing communication plans aligned with business objectives. Data and reporting expertise with solid business understanding. Proficient skills with Microsoft Office Suite including advanced Excel. High attention to detail, ensuring data accuracy and clear understanding of the factors behind the success or failure of metrics. Ability to manage requests effectively while balancing priorities and providing excellent customer service. Interpersonal skills, including the ability to gain support from multiple stakeholders. Quick learner with the ability to absorb and retain new concepts and technologies. Excellent organizational skills and exceptional attention to detail, maintaining high productivity and quality standards. Self-motivated with the ability to follow through on assignments independently and complete tasks and projects on time with minimal supervision.", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: ·         Medical, dental, and vision plans with no-cost and low-cost options ·         Annual employer HSA contribution ·         401(k) matching and immediate vesting ·         Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o    Associate / Sr. Associate: $350 o    Manager / Sr. Manager: $600 o    Director: $800 o    Executive Director: $900 o    VP or Above: $1,000 ·         100% employer-paid life and disability insurance ·         No-cost health and wellbeing programs, including a gym benefit ·         Six weeks of paid parental leave ·         Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Sr. Servicing & Loyalty Strategy Associate is responsible for developing and managing servicing data, generating performance reports, and providing actionable insights to support strategic decision making and enhance the customer experience. This role involves working with data from multiple sources, including enterprise data warehouses to produce metrics that track progress against business goals and objectives. A key aspect of the role is identifying potential issues and delivering data-driven recommendations. The Sr. Associate will collaborate closely with cross-functional teams, including IT and operations teams to identify opportunities for data pipeline optimization or automation What You Will Do 1. Data and Reporting Development and Maintenance ·         Manage data extraction, transformation, and loading (ETL) processes across servicing platforms and enterprise data warehouses. ·         Ensure data accuracy, consistency, and integrity across reporting systems and perform routine data validation and reconciliation to detect anomalies or reporting errors. ·         Design, build, and maintain dashboards and reports that track servicing KPIs, customer feedback trends, and operational performance. ·         Work with BI tools (e.g., Tableau, SQL, Python, or equivalent) to develop interactive and automated reporting solutions. 2. Performance Monitoring & Analysis ·         Monitor key performance indicators (KPIs) and overall operational performance to identify risks, gaps, or inefficiencies. ·         Raise and escalate concerns to relevant teams when performance issues are detected. ·         Collaborate with operational teams to analyze performance data, identify root causes, and support improvements to enhance efficiency and effectiveness. 3. System Enhancement & Collaboration ·         Work with IT, CDO, and data engineering teams to identify opportunities for data pipeline optimization or automation. ·         Support UAT (User Acceptance Testing) for any system changes affecting servicing data or performance reporting. 4. Small-Scale Projects Management ·         Take ownership of small projects or workstreams from initiation through completion, ensuring alignment with project goals and timelines. ·         Facilitate regular project meeting, document minutes, and track action items to maintain momentum. ·         Ensure clear and consistent communication with the project leader or sponsor, as well as cross-functional teams. What You Will Bring ·         Minimum 4-6 years related work experience in data analytics, including SQL and Tableau development. Experience in root cause analysis, database development, and reporting. ·         Bachelor’s degree or equivalent work experience required. ·         Strong data and report development skills using SQL, Tableau, and Python. ·     Strong analytical and problem solving skills with the ability to think strategically about improving customer experience and developing communication plans aligned with business objectives. ·         Strong data and reporting expertise with solid business understanding. ·         Proficient skills with Microsoft Office Suite including advanced Excel. ·        High attention to detail, ensuring data accuracy and clear understanding of the factors behind the success or failure of metrics. ·         Ability to manage requests effectively while balancing priorities and providing excellent customer service. ·         Strong interpersonal skills, including the ability to gain support from multiple stakeholders. ·         Quick learner with the ability to absorb and retain new concepts and technologies. ·     Excellent organizational skills and exceptional attention to detail, maintaining high productivity and quality standards. ·         Self-motivated with the ability to follow through on assignments independently and complete tasks and projects on time with minimal supervision. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Sr. Servicing & Loyalty Strategy Associate at Hyundai Capital America. Skills: data analytics, SQL, Tableau, reporting, customer experience. Developing and managing servicing data, generating performance reports, and providing actionable insights to support strategic decision making and enhance the customer experience. Working with data from multiple sources, including enterprise data warehouses to produce metrics that track progress against business goals and objectives. Identifying potential i", "createdAt" : "2026-06-14T21:52:33.008", "lastUpdated" : "2026-06-15T07:03:41.727", "ingestTimestamp" : "2026-06-14T21:52:33.008", "mongoId" : "69fc49a74c40e2acd1a83402", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "SQL", "Tableau development", "root cause analysis", "database development", "reporting", "data and report development", "analytical and problem solving skills", "data and reporting expertise", "Microsoft Office Suite", "Excel", "interpersonal skills, Self-motivated", "data analytics, SQL, Tableau, reporting, customer experience", "Servicing data, customer loyalty strategy, financial products, vehicle financing, leasing, subscription, and insurance solutions.", "Small-Scale Projects Management", "Tableau, SQL, Python, Microsoft Office Suite, Excel" ], "skillCount" : 15, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cfcac74d8ee00a0aaa0d7", "title" : "Senior Operations Manager, Servicing & Collections", "company" : "Figure", "industry" : "FinTech", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Operations Manager in FinTech in Charlotte, United States, adjusted for seniority and company size." }, "location" : "Charlotte, North Carolina, United States", "locations" : [ "Charlotte", "North Carolina", "United States" ], "certifications" : [ "NMLS License" ], "timestamp" : "2026-06-15T09:39:56.556", "fingerprint" : "db857b17ac8c432a855baccf998528749e825e8a5949bb34a4c4a37fc8210157", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/figure/jobs/8582203002", "externalId" : "8582203002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Blockchain", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Loan servicing", "Collections strategies", "Regulatory compliance", "Customer satisfaction", "Default strategies", "Financial hardship", "Delinquency", "KPI alignment", "Payment processing", "Escrow management", "Complaint management", "Account maintenance", "Customer service", "Recovery objectives", "Risk management", "Operational resilience", "Policy execution", "Procedure execution", "Data analysis", "Data validation", "Data inaccuracies", "Data discrepancies", "Vendor reporting" ], "hardSkillsList" : [ "Mortgage servicing", "Collections", "Loan origination", "Yield-bearing stablecoin", "Money market fund", "Consumer finance", "Capital markets", "CFPB guidelines", "FDCPA guidelines" ], "softSkillsList" : [ "Leadership", "Mentoring", "Coaching" ], "hardSkills" : [ { "name" : "Mortgage servicing", "level" : "intermediate" }, { "name" : "Collections", "level" : "intermediate" }, { "name" : "Loan origination", "level" : "intermediate" }, { "name" : "Yield-bearing stablecoin", "level" : "intermediate" }, { "name" : "Money market fund", "level" : "intermediate" }, { "name" : "Consumer finance", "level" : "intermediate" }, { "name" : "Capital markets", "level" : "intermediate" }, { "name" : "CFPB guidelines", "level" : "intermediate" }, { "name" : "FDCPA guidelines", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Coaching" } ], "majorSkills" : "Loan servicing, Collections, Process management, Vendor management", "majorSkillsList" : [ "Loan servicing", "Collections", "Process management", "Vendor management" ], "coreResponsibilities" : "Lead strategic direction, Manage operational management, Ensure efficient loan servicing processes, Maintain regulatory compliance, Optimize collections strategies, Minimize delinquency, Minimize loss, Enhance customer satisfaction, Ensure collections and default strategies are effective, Leverage methodologies to engage customers, Design programs, Design optimal solutions, Develop end-to-end transparency, Align KPIs to value, Develop and execute strategic vision, Ensure alignment with corporate goals, Ensure alignment with market trends, Manage mortgage servicing operations, Manage payment processing, Manage escrow, Manage complaint management, Manage account maintenance, Manage customer service, Manage collections efforts, Design and implement effective collections strategies, Design and implement effective collections processes, Balance customer service with recovery objectives, Reduce delinquency rates, Reduce delinquency roll rates, Maximize recoveries, Ensure adherence to federal regulations, Ensure adherence to state regulations, Ensure adherence to local regulations, Ensure adherence to CFPB guidelines, Ensure adherence to FDCPA guidelines, Lead a high-performing team, Mentor a high-performing team, Build a high-performing team, Foster a culture of excellence, Foster a culture of accountability, Foster a culture of continuous improvement, Monitor key performance indicators, Conduct data analysis, Identify trends, Inform decision-making, Drive operational improvements, Collaborate with underwriting teams, Collaborate with risk management teams, Collaborate with legal teams, Ensure seamless operations, Ensure effective resolution of servicing issues, Ensure effective resolution of collections issues, Identify risks related to loan servicing, Assess risks related to loan servicing, Develop strategies to mitigate risks, Enhance operational resilience, Define policies, Define procedures, Execute policies, Execute procedures, Facilitate an enthusiastic collections model, Facilitate a holistic collections model, Facilitate an effective collections model, Facilitate a customer-centric approach, Identify initiatives in technology, Identify initiatives in systems, Identify initiatives in policies, Identify improvements in technology, Identify improvements in systems, Identify improvements in policies, Enhance service, Evolve culture, Provide feedback, Ongoing monitoring, Develop highly effective team, Participate as a member of Lending Operations, Participate as a member of Servicing Leadership, Partner with other key stakeholders, Champion a consistent strategic platform, Develop a consistent strategic platform, Communicate a consistent strategic platform, Champion a consistent mission, Develop a consistent mission, Communicate a consistent mission, Champion a consistent purpose, Develop a consistent purpose, Communicate a consistent purpose, Communicate collaborative interactions with peer organizations, Facilitate collaborative interactions with peer organizations, Ensure objectives are aligned, Ensure tactics are aligned, Ensure long-term strategies are aligned, Execute business goals, Manage reconciliation of vendor reports, Support data alignment initiatives, Support data validation with vendors, Support leadership team in systems processes, Support leadership team in operations processes, Support leadership team in customer relations, Support leadership team in issue resolution, Resolve escalations", "teamCollaboration" : "Cross-functional teams; Lending Operations; Servicing Leadership; Peer organizations", "domainKnowledge" : "Mortgage servicing; Loan collections; Capital markets; Consumer finance; Blockchain technology; SEC regulations; CFPB regulations; FDCPA regulations", "domainList" : [ "mortgage-servicing", "loan-collections", "capital-markets", "consumer-finance", "blockchain-technology", "sec-regulations", "cfpb-regulations", "fdcpa-regulations" ], "domainSpecificKnowledge" : [ "Mortgage servicing", "Loan collections", "Capital markets", "Consumer finance", "Blockchain technology", "SEC regulations", "CFPB regulations", "FDCPA regulations" ], "toolProficiency" : [ "Notion", "Google Suite", "Google Docs", "Google Sheets", "Google Slides" ], "communicationSkills" : "Executive presentations; Investor communications", "continuousLearning" : "Continuing education reimbursement; Online courses", "innovationCreativity" : "R&D projects; Hackathons; Prototype development; Design thinking", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Data-driven decision making", "specialRequirements" : "25% travel", "outcomesObjectives" : "Minimize delinquency rates; Maximize recoveries; Enhance customer satisfaction; Reduce delinquency roll rates", "qualificationsBasic" : "10+ years experience managing third-party service providers, 10+ years vendor management", "qualificationsPreferred" : "Collection and Default Management improvement strategies, Valid NMLS License, Ability to obtain state-specific required servicing and collections licenses in all 50 states within 180 days of employment, Experience with operating and working with various lending systems, Experience with automated dialer platform/systems, Experience working in a start-up environment, Experience working in a consulting environment, Experience using Notion, Experience using Google Suite", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U. S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance. About the Role The Senior Operations Manager within Customer Operations will lead the strategic direction and operational management of the mortgage loan servicing and collections functions. This role is critical for ensuring efficient loan servicing processes, maintaining regulatory compliance, and optimizing collections strategies to minimize delinquency and loss while enhancing customer satisfaction. The incumbent will ensure our collections and default strategies are effective, by leveraging various methodologies to engage customers who are experiencing a financial hardship and designing programs and optimal solutions which ultimately lead to a long term path to cure the outstanding delinquency. This individual will ensure our people, processes, and systems are harmonized and simplified, providing end-to-end transparency, and align KPIs to value to all key stakeholders (Customer, Company, Community and Investors). What You’ll Do Develop and execute the strategic vision for mortgage loan servicing and collections, ensuring alignment with corporate goals and market trends. Manage mortgage servicing operations, including payment processing, escrow, complaint management, account maintenance, customer service, and collections efforts for delinquent accounts. Design and implement effective collections strategies and processes that balance customer service with recovery objectives, aiming to reduce delinquency rates, delinquency roll rates and maximize recoveries. Ensure adherence to all applicable federal, state, and local regulations governing mortgage servicing and collections, including compliance with guidelines from agencies such as the CFPB and FDCPA. Team Development and Results Accountability: Lead, mentor, and build a high-performing team, fostering a culture of excellence, accountability, and continuous improvement in both servicing and collections. Monitor key performance indicators (KPIs) and conduct data analysis to identify trends, inform decision-making, and drive operational improvements in servicing and collections. Collaborate with underwriting, risk management, and legal teams to ensure seamless operations and effective resolution of servicing and collections issues. Identify and assess risks related to loan servicing and collections; develop strategies to mitigate these risks and enhance operational resilience. Define and execute policies and procedures to facilitate an enthusiastic, holistic, and effective collections model with a customer-centric approach. Identify initiatives and improvements in technology, systems, and policies to enhance service and employee retention; work collaboratively across functions to design and implement initiatives. Proactively evolve culture through providing feedback, ongoing monitoring, and coaching to develop highly effective team Participate as a member of the Lending Operations and Servicing Leadership team; partner with other key stakeholders to champion, develop, and communicate a consistent strategic platform, mission, and purpose for the organization Partner, communicate, and facilitate collaborative interactions with peer organizations to ensure objectives, tactics, and long-term strategies are aligned and executed appropriately to achieve business goals. Manage the reconciliation of vendor reports for data inaccuracies or discrepancies. Support data alignment initiatives and data validation with our vendors for the servicing portfolio. Support leadership team in systems / operations processes, customer relations & issue resolution, if escalation required What We Look For Minimum of ten (10) years in the financial service / consumer lending industry (preferably mortgage or HELOC experience). Minimum of five (5) years in a leadership position in at least two of the following areas (Collections/Recovery, servicing administration/Operations) Bachelor’s degree preferred Knowledge and experience in service operations strategies, strategic planning, principle and execution. Demonstrated ability to analyze, interpret and manage data and develop executive summary reports and conduct presentations. Develop, implement and monitor performance KPIs, SLAs and vendor performance metrics. Familiarity with Federal, State and Local regulations as it pertains to the Loan Origination, Servicing and Collections. Leadership skills with strong interpersonal skills including coaching staff and handling conflict resolution, implementing initiatives or projects, and collaborating with other professional and non-clinical staff required. Demonstrated financial analysis with basic accounting principles required. Process improvement skills. Ability to evaluate activities and support related corporate strategies. Communication, analytical, problem-solving and decision-making skills with the ability to comprehend and suggest modifications to technical computerized systems. Strategic thinker with strong hands-on leadership skills with the ability to influence and persuade others across organizational boundaries. Experience managing a geographically dispersed workforce Proven experience managing third-party service providers/vendor management Ability to travel up to 25% of the time What Would Be a Plus Collection and Default Management improvement strategies Valid NMLS License and/or the ability to obtain state-specific required servicing and collections licenses in all 50 states within 180 days of employment. Experience with operating and working with various lending (Loan Originations and Servicing) systems Experience with automated dialer platform/systems and the associated data structures Experience working in a start-up and/or consulting environment Experience using Notion and Google Suite (Docs, Sheets, Slides) Salary Base Compensation Range: $122,100 - 146,520/yr 25% annual bonus target, paid quarterly Company equity in the form of RSUs This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above. Benefits Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits Employer-paid life and disability insurance 11 observed holidays and PTO plan Up to 12 weeks of paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-JR1 #LI-Hybrid", "summaryDescription" : "Senior Operations Manager, Servicing & Collections at Figure. Skills: Loan servicing, Collections, Process management, Vendor management. Lead strategic direction. Manage operational management", "postedDate" : "2026-06-14T03:37:01.572", "createdAt" : "2026-06-14T03:37:01.572", "lastUpdated" : "2026-06-15T09:39:56.556", "ingestTimestamp" : "2026-06-14T03:37:01.572", "mongoId" : "6a2cfcac74d8ee00a0aaa0d7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Mortgage servicing", "Collections", "Loan origination", "Yield-bearing stablecoin", "Money market fund", "Consumer finance", "Capital markets", "CFPB guidelines", "FDCPA guidelines", "Leadership", "Mentoring", "Coaching", "Loan servicing", "Process management", "Vendor management", "Cross-functional coordination", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Collections strategies", "Regulatory compliance", "Customer satisfaction", "Default strategies", "Financial hardship", "Delinquency", "KPI alignment", "Payment processing", "Escrow management", "Complaint management", "Account maintenance", "Customer service", "Recovery objectives", "Risk management", "Operational resilience", "Policy execution", "Procedure execution", "Data analysis", "Data validation", "Data inaccuracies", "Data discrepancies", "Vendor reporting", "Loan collections", "Blockchain technology", "SEC regulations", "CFPB regulations", "FDCPA regulations", "NMLS License", "Notion", "Google Suite", "Google Docs", "Google Sheets", "Google Slides" ], "skillCount" : 53, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f78f292fd229c059aa7", "title" : "Retail Associate", "company" : "Story Cannabis", "industry" : "Retail", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Retail Associate in Bullhead City, AZ, adjusted for the retail industry." }, "location" : "Bullhead City, AZ", "locations" : [ "Bullhead City", "AZ" ], "timestamp" : "2026-06-16T09:40:48.841", "fingerprint" : "bb0735cd37b883943fbfd7651778ebb757282d146a9862dff6b31381db931bd8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/storycannabis/jobs/5262589008", "externalId" : "5262589008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bullhead City", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.1449998,-114.5627804" } ], "locationText" : "Bullhead City, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "Computer-based POS system", "professionalSkills" : [ "Mathematics", "Organization", "Efficiency", "Time management", "Resource management" ], "hardSkillsList" : [ "Cash handling", "Inventory counts" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Inventory counts", "level" : "intermediate" } ], "majorSkills" : "Customer service, Product knowledge, Sales", "majorSkillsList" : [ "Customer service", "Product knowledge", "Sales" ], "coreResponsibilities" : "Greet customers, Enter customer information, Complete all sales, Provide exceptional customer service, Handle cash and debit transactions, Work with diverse personalities, Operate cash register, Operate computer-based POS system, Clean retail store, Stock retail store, Organize retail store, Conduct nightly inventory counts, Work cohesively as part of a team, Meet compliance goals, Work on special projects, Complete assignments designated by management", "teamCollaboration" : "Work cohesively as part of a team", "domainKnowledge" : "Cannabis", "domainList" : [ "cannabis" ], "domainSpecificKnowledge" : [ "Cannabis" ], "toolProficiency" : [ "Cash register", "Computer-based POS system" ], "specialRequirements" : "Push, pull, or lift 50 pounds, Sit, squat, stand, kneel, bend, or walk for extended periods", "outcomesObjectives" : "Meet sales goals; Meet customer satisfaction goals; Meet compliance goals", "qualificationsBasic" : "High School Diploma or G. E. D, Over 21 years of age, Legally work in the United States, Valid State-Issued ID or U. S. Passport, Reliable transportation, No scheduling restrictions", "qualificationsPreferred" : "Previous customer services experience, Marijuana knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our Story: Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started. Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time. Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do. If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story. Overview: As a Retail Associate, you’ll be the face of our store — welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors. Responsibilities: Greet customers when entering the retail store with compassion and professionalism. Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase. Completes all sales and job duties per company SOP. Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge. Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. Work with a diverse group of personalities - employees and customers. Possess excellent skills in mathematics. Be extremely organized, efficient, and a good manager of time & resources. Operate cash register, computer-based POS system, and cash drawer. Clean, stock, and organize retail store. Conduct nightly inventory counts of all retail store products. Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals. Work on special projects and assignments designated by management. Other duties as assigned. Qualifications & Requirements: Minimum High School Diploma or G.E.D equivalent required. Previous customer services experience preferred. Marijuana knowledge a bonus. Must be over 21 years of age. Can legally work in the United States - all documentation required. Must have a valid State-Issued ID or U. S. Passport Must have reliable transportation. Must have no scheduling restrictions. Employment offers are contingent upon successful completion of all pre-employment background checks. Physical Requirements: Must have the ability to push, pull, or lift a minimum of 50 pounds. Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods. Our Benefits: Paid time off (PTO) including 8 paid holidays per year* Medical, Dental, and Vision Insurance* 401k retirement savings plan* Company paid Short-Term & Long-Term disability* Company paid Life Insurance* Employee Assistance Program (EAP) Employee referral program Commuter benefits* Product discounts Additional compensation incentives (tips, bonuses, etc.) *For full-time positions only We want our story to be one that fosters an inclusive culture and provides an enriching employee experience. As an equal-opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives. We believe in providing equal opportunities to all individuals, including those who may have encountered legal issues related to previous marijuana laws. We understand that these laws have disproportionately impacted certain communities and individuals. We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team, rather than focusing solely on past legal encounters. We encourage individuals from diverse backgrounds, including those with past involvement with the legal system, to apply for positions within our organization.", "summaryDescription" : "Retail Associate at Story Cannabis. Skills: Customer service, Product knowledge, Sales. Greet customers. Enter customer information", "postedDate" : "2026-06-16T01:19:50.829", "createdAt" : "2026-06-16T01:19:50.829", "lastUpdated" : "2026-06-16T09:40:48.841", "ingestTimestamp" : "2026-06-16T01:19:50.829", "mongoId" : "6a307f78f292fd229c059aa7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 28000, "salaryAnnualMax" : 35000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Cash handling", "Inventory counts", "Customer service", "Product knowledge", "Sales", "Mathematics", "Organization", "Efficiency", "Time management", "Resource management", "Cannabis", "Cash register", "Computer-based POS system" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f78f292fd229c059aa8", "title" : "Retail Associate", "company" : "Story Cannabis", "industry" : "Retail", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Retail Associate in Columbus, OH, adjusted for industry and company size." }, "location" : "Columbus, OH - Dublin Granville Road", "locations" : [ "Columbus", "OH - Dublin Granville Road" ], "timestamp" : "2026-06-16T14:33:58.036", "fingerprint" : "97739b955a8b295bcf16fcc4ddf5162afa2f254fdcc4b17e0b3aefb4f0968a93", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/storycannabis/jobs/5262941008", "externalId" : "5262941008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "Computer-based POS system", "professionalSkills" : [ "Mathematics", "Organization", "Efficiency", "Time management", "Resource management" ], "hardSkillsList" : [ "Cash handling", "Inventory counts" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Inventory counts", "level" : "intermediate" } ], "majorSkills" : "Customer service, Product knowledge, Sales", "majorSkillsList" : [ "Customer service", "Product knowledge", "Sales" ], "coreResponsibilities" : "Greet customers, Enter customer information into database, Complete all sales and job duties per company, Provide exceptional customer service, Handle cash and debit transactions, Maintain a balanced cash drawer, Work with diverse personalities, Operate cash register, Operate computer-based POS system, Clean retail store, Stock retail store, Organize retail store, Conduct nightly inventory counts, Work cohesively as part of a team, Meet sales goals, Meet customer satisfaction goals, Meet compliance goals, Work on special projects, Complete assignments designated by management, Perform other duties as assigned", "teamCollaboration" : "Work cohesively as part of a team", "domainKnowledge" : "Cannabis", "domainList" : [ "cannabis" ], "domainSpecificKnowledge" : [ "Cannabis" ], "toolProficiency" : [ "Cash register", "Computer-based POS system" ], "specialRequirements" : "Must have completed pre-employment background checks", "outcomesObjectives" : "Ensure sales goals are met; Ensure customer satisfaction goals are met; Ensure designated timelines meet compliance goals", "qualificationsBasic" : "High School Diploma or G. E. D equivalent, Over 21 years of age, Can legally work in the United States, Valid State-Issued ID or U. S. Passport, Reliable transportation, No scheduling restrictions, Ability to push, pull, or lift 50 pounds, Capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods", "qualificationsPreferred" : "Previous customer services experience, Marijuana knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our Story: Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started. Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time. Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do. If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story. Overview: As a Retail Associate, you’ll be the face of our store — welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors. Responsibilities: Greet customers when entering the retail store with compassion and professionalism. Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase. Completes all sales and job duties per company SOP. Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge. Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. Work with a diverse group of personalities - employees and customers. Possess excellent skills in mathematics. Be extremely organized, efficient, and a good manager of time & resources. Operate cash register, computer-based POS system, and cash drawer. Clean, stock, and organize retail store. Conduct nightly inventory counts of all retail store products. Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals. Work on special projects and assignments designated by management. Other duties as assigned. Qualifications & Requirements: Minimum High School Diploma or G.E.D equivalent required. Previous customer services experience preferred. Marijuana knowledge a bonus. Must be over 21 years of age. Can legally work in the United States - all documentation required. Must have a valid State-Issued ID or U. S. Passport Must have reliable transportation. Must have no scheduling restrictions. Employment offers are contingent upon successful completion of all pre-employment background checks. Physical Requirements: Must have the ability to push, pull, or lift a minimum of 50 pounds. Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods. Our Benefits: Paid time off (PTO) including 8 paid holidays per year* Medical, Dental, and Vision Insurance* 401k retirement savings plan* Company paid Short-Term & Long-Term disability* Company paid Life Insurance* Employee Assistance Program (EAP) Employee referral program Commuter benefits* Product discounts Additional compensation incentives (tips, bonuses, etc.) *For full-time positions only We want our story to be one that fosters an inclusive culture and provides an enriching employee experience. As an equal-opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives. We believe in providing equal opportunities to all individuals, including those who may have encountered legal issues related to previous marijuana laws. We understand that these laws have disproportionately impacted certain communities and individuals. We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team, rather than focusing solely on past legal encounters. We encourage individuals from diverse backgrounds, including those with past involvement with the legal system, to apply for positions within our organization.", "summaryDescription" : "Retail Associate at Story Cannabis. Skills: Customer service, Product knowledge, Sales. Greet customers. Enter customer information into database", "postedDate" : "2026-06-16T01:17:38.455", "createdAt" : "2026-06-16T01:17:38.455", "lastUpdated" : "2026-06-16T14:33:58.036", "ingestTimestamp" : "2026-06-16T01:17:38.455", "mongoId" : "6a307f78f292fd229c059aa8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cash handling", "Inventory counts", "Customer service", "Product knowledge", "Sales", "Mathematics", "Organization", "Efficiency", "Time management", "Resource management", "Cannabis", "Cash register", "Computer-based POS system" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c92bb74d8ee00a0986716", "title" : "Service Operations Associate", "company" : "Mercer Advisors", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Service Operations Associate in Denver, CO within the Financial Services industry, adjusted for company size and full-time employment." }, "location" : "Fort Collins", "locations" : [ "Fort Collins" ], "timestamp" : "2026-06-16T06:25:08.281", "fingerprint" : "e4bd18842d68643651ae704e72ca4b69308f78e615df774828704b27c1758376", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/merceradvisors/jobs/5254986008", "externalId" : "5254986008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "remoteFriendly" : false, "rawDescription" : "Why Work at Mercer Advisors? For more than 40 years, Mercer Advisors has been helping families amplify and simplify their financial lives by integrating financial planning, investment management, business management, tax, estate, insurance, and more, all managed by a single team. We deliver the kind of comprehensive care once reserved for only the wealthiest households. Today, we serve over 31,300 families across 90+ cities across the U. S. Ranked the #1 RIA Firm in the nation by Barron’s for two consecutive years, Mercer Advisors is an independent fiduciary legally bound to act in our clients’ best interests — always.* Mercer Advisors offers a workplace that stands apart in the financial industry. More than half of our employees and client-facing professionals are women, reflecting the clients we serve. With a flexible, national footprint, we build our teams around exceptional talent — wherever they are. Join us and help families amplify and simplify their financial lives with confidence. * Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron’s top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron’s to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary: The Service Operations Associate I is a critical operational role within the Client Service department, responsible for executing the administrative and transactional functions that support the firm’s service delivery. This centralized team works from a shared queue to ensure timely and accurate processing of client requests, including paperwork, money movement, account maintenance, and custodial interactions. This role is designed to complement the Relationship Manager (RM) function by handling the behind-the-scenes execution that enables a seamless client experience. While not client-facing, the Service Operations Associate I plays a vital role in maintaining operational excellence, regulatory compliance, and service consistency. This position offers a clear career path to Service Operations Associate II and III, with increasing levels of complexity, ownership, and leadership within the operations function. Essential Job Functions for this role include: Operational Execution Process client paperwork, forms, and documentation with accuracy and efficiency. Execute money movement requests, including wires, ACH transfers, and journal entries, in accordance with firm and custodial policies. Monitor and manage service requests in a centralized queue, ensuring timely resolution and escalation when needed. Maintain detailed records of all transactions and communications in the CRM and custodial platforms. Custodial prior use of CRM system (Salesforce) a plus Strong desire for continuous self-learning and professional growth Work Schedule: This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM. At times, the role may have early or late hours to meet business tasks and deadlines for external and internal client needs. All roles classified as a non-exempt are required to record working time into the timekeeping system daily at the start and end of each workday plus a 30-minute unpaid lunch period. Working Conditions: This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions. Whether position is in a dedicated office space or home office workspace, basic technology needs will be provided to satisfy position requirements. Routinely sitting and standing for periods of time. Application Deadline: The initial deadline for applications is 6/26/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant’s geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors’ incentive compensation programs. Base Pay Range $37—$43 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: Company Paid Basic Life Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan. Kaiser Medical plans available in California Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan. Two comprehensive Dental Plans Vision Insurance Plan Dependent Care Savings Account for child and dependent care. 14 Company Paid Holidays including a full week off at Thanksgiving. Generous paid time off program for vacation and sick days Employee Assistance Plan Family Medical Leave Paid Parental Leave (8 weeks) Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time. Adoption Assistance Reimbursement Program Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more. 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option Pet Insurance Personalized financial planning and guidance from Mercer Advisors professionals, offered at preferred employee pricing We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements. If you need an accommodation during the application or hiring process, please email PeopleTeam@merceradvisors.com. This inbox is for accommodation requests only. For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our Applicant Notices and Employment Rights. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection", "summaryDescription" : "Service Operations Associate at Mercer Advisors", "postedDate" : "2026-06-14T19:21:45.732", "createdAt" : "2026-06-14T19:21:45.732", "lastUpdated" : "2026-06-16T06:25:08.281", "ingestTimestamp" : "2026-06-14T19:21:45.732", "mongoId" : "6a2c92bb74d8ee00a0986716", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3067a5f292fd229cfc0106", "title" : "Senior Associate, Service Operations", "company" : "ASM", "salary" : { "min" : 1200000.0, "max" : 1800000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Associate in Service Operations in Tainan, Taiwan, adjusted for the technology industry and senior experience level." }, "location" : "Tainan(ASM Front-end Taiwan)", "locations" : [ "Tainan(ASM Front-end Taiwan)" ], "timestamp" : "2026-06-16T09:32:28.278", "fingerprint" : "0dba990b7968bee39c12992a389d6bca1f3988acd3a2ffcbeab333e969068cad", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.asm.com/open-vacancies/?gh_jid=4895093101", "externalId" : "4895093101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tainan", "country" : "Taiwan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "22.9912348,120.1849820" } ], "locationText" : "Tainan, Taiwan", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "rawDescription" : "Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. Role Summary This role is responsible for supporting commercial operations, including quotation management, billing, procurement coordination, vendor management, and customer-related system operations. The position ensures accurate transaction processing, timely customer support, and efficient coordination across internal teams and external partners. Key Responsibilities Manage customer quotation processes, including preparation and follow-up of E-quotations Support service request (SR) uploads and system operations for customer platforms (e.g., TSMC system) Prepare business unit (BU) meeting materials and support regular reporting needs Handle customer billing activities, ensuring accuracy and timely execution Process invoice goods receipt (GR) for normal and CKM transactions on a daily basis Maintain and update pay service lists and new purchase orders (POs) Support vendor onboarding, including vendor code application and data setup Review and maintain vendor information accuracy on a regular or case-by-case basis Manage expense-related activities, including taxi, delivery, and CTSI-related costs Conduct NDA review and tracking to ensure compliance with internal and external requirements Support procurement-related activities, including participation in annual procurement audits Handle TSMC profile management and related administrative updates Provide general operational support, including finance-related coordination (e.g., invoice scanning) and logistics handling (e.g., receiving goods at office) Qualifications Strong organizational and coordination skills with the ability to handle high-volume transactional tasks Detail-oriented with strong accuracy in data and financial processing Familiarity with procurement, billing, or order management processes Good communication skills for working with customers, vendors, and internal stakeholders Ability to manage multiple tasks in a fast-paced operational environment Preferred Qualifications Experience in order management, billing, or commercial operations support Familiarity with customer systems (e.g., TSMC platforms) Experience in vendor management or procurement processes Basic understanding of audit and compliance requirements Apply today to be part of what’s next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube. ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.", "summaryDescription" : "Senior Associate, Service Operations at ASM", "postedDate" : "2026-06-15T23:29:23.541", "createdAt" : "2026-06-15T23:29:23.541", "lastUpdated" : "2026-06-16T09:32:28.278", "ingestTimestamp" : "2026-06-15T23:29:23.541", "mongoId" : "6a3067a5f292fd229cfc0106", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3067a5f292fd229cfc0105", "title" : "Senior Associate, Service Operations", "company" : "ASM", "salary" : { "min" : 1200000.0, "max" : 1800000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Associate in Service Operations in Hsinchu, Taiwan, adjusted for junior seniority and manufacturing industry." }, "location" : "Hsinchu (ASM Front-end Taiwan)", "locations" : [ "Hsinchu (ASM Front-end Taiwan)" ], "timestamp" : "2026-06-16T09:05:12.599", "fingerprint" : "3e9c722695ede30c2d863152eacf35d3ac16eddb405139e619bed2e894e3bdaf", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.asm.com/open-vacancies/?gh_jid=4895090101", "externalId" : "4895090101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hsinchu", "country" : "Taiwan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "24.8066333,120.9686833" } ], "locationText" : "Hsinchu, Taiwan", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "rawDescription" : "Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. Role Summary This role is responsible for supporting service operations through data analysis, compliance monitoring, procurement coordination, and administrative management. The position ensures data accuracy, operational efficiency, and effective cross-functional and supplier collaboration. Key Responsibilities Perform regular data analysis and monitoring, including NC, IQ, and PSAT data, to ensure operational accuracy and identify improvement opportunities Review and validate timesheet and overtime data, ensuring compliance with internal policies and EICC requirements Conduct periodic data re-checks to maintain data integrity and consistency Support procurement processes, including PR/PA creation and tracking Coordinate with suppliers to obtain quotations and necessary information Ensure timely execution of purchasing-related activities Manage internal systems and access, including Supply 360, badge, and mVPN accounts Support user access control and account administration Provide workplace and administrative support, including locker management, uniform coordination, and general office arrangements Assist in PPE management, including tracking and distribution Support recycling initiatives such as soft packing material management Contribute to workplace health reporting and communication activities Qualifications Strong proficiency in data analysis tools (Excel or equivalent) High attention to detail with strong data accuracy awareness Basic understanding of compliance and operational processes Strong organizational and multi-tasking abilities Good communication skills and ability to coordinate with internal teams and external suppliers Preferred Qualifications Experience in service operations, procurement, or administrative coordination Familiarity with EICC or labor compliance requirements Experience supporting semiconductor or high-tech industry operations is a plus Apply today to be part of what’s next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube. ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.", "summaryDescription" : "Senior Associate, Service Operations at ASM", "postedDate" : "2026-06-15T23:27:11.362", "createdAt" : "2026-06-15T23:27:11.362", "lastUpdated" : "2026-06-16T09:05:12.599", "ingestTimestamp" : "2026-06-15T23:27:11.362", "mongoId" : "6a3067a5f292fd229cfc0105", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309f59f292fd229c10930a", "title" : "Business Analyst Retail Banking - H/F", "company" : "Talan", "industry" : "Insurance", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Business Analyst in Paris, France, adjusted for the banking industry and company size." }, "location" : "Paris, IDF, France", "locations" : [ "Paris", "IDF", "France" ], "timestamp" : "2026-06-16T12:35:58.584", "fingerprint" : "4135ffa2cb1ace846dfb03edcaf7b96238fc194c6d13555bcdf7455808ad8f72", "source" : "smartrecruiters", "language" : "fr", "applyUrl" : "https://jobs.smartrecruiters.com/Talan/744000132158969-business-analyst-retail-banking-h-f", "externalId" : "744000132158969", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paris", "state" : "IDF", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.8534951,2.3483915" } ], "locationText" : "Paris, IDF, France", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Power BI, VBA, EXCEL, SQL, ACCESS, MS office", "professionalSkills" : [ "Analyse des processus", "Cartographie des processus", "Conduite du changement", "Accompagnement des utilisateurs" ], "hardSkillsList" : [ "Recueil des besoins", "Analyse de faisabilité", "Cadrage", "Homologation bancaire", "Choix des solutions", "Cartographie fonctionnelle", "Formalisation des processus", "Planification de projets", "Coordination de projets" ], "softSkillsList" : [ "Intègre", "Rigoureux", "Dynamique", "Flexibilité", "Créativité", "Sens de l'initiative" ], "hardSkills" : [ { "name" : "Recueil des besoins", "level" : "intermediate" }, { "name" : "Analyse de faisabilité", "level" : "intermediate" }, { "name" : "Cadrage", "level" : "intermediate" }, { "name" : "Homologation bancaire", "level" : "intermediate" }, { "name" : "Choix des solutions", "level" : "intermediate" }, { "name" : "Cartographie fonctionnelle", "level" : "intermediate" }, { "name" : "Formalisation des processus", "level" : "intermediate" }, { "name" : "Planification de projets", "level" : "intermediate" }, { "name" : "Coordination de projets", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Intègre" }, { "name" : "Rigoureux" }, { "name" : "Dynamique" }, { "name" : "Flexibilité" }, { "name" : "Créativité" }, { "name" : "Sens de l'initiative" } ], "majorSkills" : "Business Analyst, Banque de Détail, Système d'information", "majorSkillsList" : [ "Business Analyst", "Banque de Détail", "Système d'information" ], "coreResponsibilities" : "Occuper le rôle de MOA / Business Analyst, Recueillir les besoins, Rédiger les spécifications fonctionnelles, Challenger les besoins des utilisateurs, Déterminer les priorités, Être force de proposition, Réaliser l'analyse des processus, Réaliser la cartographie des processus, Accompagner le projet, Tenir compte des changements organisationnels, Tenir compte des changements techniques, Monter en compétences les équipes, Intégrer les décisions stratégiques, Participer à des projets de mise en œuvre, Participer à des projets d'adaptation de solutions, Participer à des projets d'organisation, Participer à l'initiation de processus, Participer à la mise à jour de processus, Participer à l'intégration de progiciels, Réaliser des études préalables, Réaliser des analyses de faisabilité, Réaliser le cadrage, Rédiger les expressions de besoins, Réaliser l'homologation bancaire, Aider aux choix des solutions optimales, Réaliser le schéma directeur de SI, Réaliser la cartographie fonctionnelle, Formaliser les processus, Planifier des projets, Coordonner des projets, Mener la conduite du changement, Accompagner les utilisateurs", "teamCollaboration" : "Métiers et développeurs IT", "projectManagementSkills" : [ "Planification de projets", "Coordination de projets", "Conduite du changement" ], "domainKnowledge" : "Banque de détail; Tenue de compte; Octroi de crédits; Produits bancaires; Financements spécialisés; Crédit-bail; Crédit conso; Système d'information; Réglementations; Progiciels; Processus bancaires", "domainList" : [ "banque-de-detail", "tenue-de-compte", "octroi-de-credits", "produits-bancaires", "financements-specialises", "credit-bail", "credit-conso", "systeme-d-information", "reglementations", "progiciels", "processus-bancaires" ], "domainSpecificKnowledge" : [ "Banque de détail", "Tenue de compte", "Octroi de crédits", "Produits bancaires", "Financements spécialisés", "Crédit-bail", "Crédit conso", "Système d'information", "Réglementations", "Progiciels", "Processus bancaires" ], "toolProficiency" : [ "Linedata-Fimasys Ekip", "Cassiopae", "Evolan Loans", "Delta Bank", "SAB", "TheLoanFactory", "Power BI", "VBA", "EXCEL", "SQL", "ACCESS", "MS office" ], "documentationSkills" : "Rédaction des spécifications fonctionnelles; Expressions de besoins; Cartographie fonctionnelle; Formalisation des processus", "continuousLearning" : "Offre de formation complète; Programme de mentoring", "problemSolvingSkills" : "Analyse des processus; Analyse de faisabilité; Choix des solutions", "qualificationsBasic" : "Bac+5 en Finance ou en technologies de l’information, A partir de 3 ans d’expérience au sein d’une Banque de Détail ou tout organisme financier", "qualificationsPreferred" : "Connaissances d’une des solutions suivantes seraient appréciées : Linedata-Fimasys Ekip, Cassiopae, Evolan Loans, Delta Bank, SAB, TheLoanFactory, Maîtrise des environnements techniques suivants est un plus : Power BI, VBA/EXCEL, SQL, ACCESS, Maîtrise de la suite MS office est un plus", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Fondé en France, Talan est aujourd’hui un groupe international qui accompagne ses clients dans leur transformation Data & IA, de bout en bout, en combinant conseil en management et expertise technologique. Avec plus de 6000 collaborateurs sur 5 continents, nous accélérons les transformations de nos clients à travers des partenariats de long terme, en créant un impact mesurable et durable. Notre proposition de valeur repose sur un écosystème d’innovation structuré : 2 500 experts Data & IA, des solutions propriétaires construites sur des modèles avancés et un laboratoire de recherche appliquée, de développement expérimental et d’innovation. Nous traduisons l’innovation technologique en avantage concurrentiel depuis plus de 20 ans dans des secteurs stratégiques : banques et services financiers, énergie, transport et mobilité, luxe et distribution, santé. Porté par sa promesse de Positive Innovation, Talan s’impose comme un acteur de référence pour répondre à la complexité croissante des environnements économiques, technologiques et réglementaires. Talan est une entreprise responsable, reconnue par ses collaborateurs et attachée à la diversité. Retrouvez nos engagements RSE [ici](https://www.talan.com/global/fr/qui-sommes-nous/notre-vision/engagement-rse) et nos actions en faveur de la diversité [ici](https://www.charte-diversite.com/signataires/talan/) Des aménagements peuvent être proposés si vous êtes en situation de handicap. Pour renforcer notre communauté Banque de Détail au sein du Pôle Finance, nous recrutons des profils Business Analyst ayant à la fois une connaissance de la banque de détails (tenue de compte, octroi de crédits, produits bancaires...) ou des financements spécialisés (crédit-bail, crédit conso…) ainsi que du système d'information (Méthodologies, réglementations, progiciels, processus et SI) et sachant également s'interposer entre les métiers et les développeurs IT. Mission : * Vous serez amenés en fonction de votre profil à occuper le rôle de MOA / Business Analyst (recueil des besoins, rédaction des spécifications fonctionnelles, etc.) mais aussi à challenger les besoins des utilisateurs, déterminer les priorités et être force de proposition, * Vous interviendrez également sur des missions à forte valeur ajoutée de conseil tel que l’analyse et la cartographie des processus, l’accompagnement du projet en tenant compte de ses multiples changements organisationnels et techniques, la montée en compétences des équipes, * Vous serez en charge de l’intégration des décisions stratégiques au niveau des processus opérationnels et/ou des systèmes d’information. * Vous participerez à des projets de mise en œuvre et d’adaptation de solutions, d’organisation, d’initiation et de mise à jour de processus et d’intégration de progiciels. Tâches : * Etudes préalables et analyses de faisabilité, * Cadrage, rédaction des expressions de besoins et homologation bancaire, * Aide aux choix des solutions optimales (aussi bien internes qu’externes), * Schéma directeur de SI, cartographie fonctionnelle et formalisation des processus, * Planification et coordination de projets, * Conduite du changement et accompagnement des utilisateurs. #TalanFrance #LI-SS1 #LI-KK1 ## Qualifications * Bac+5 en Finance ou en technologies de l’information, * A partir de 3 ans d’expérience au sein d’une Banque de Détail ou tout organisme financier, * Connaissances d’une des solutions suivantes seraient appréciées : Linedata-Fimasys Ekip, Cassiopae, Evolan Loans, Delta Bank, SAB, TheLoanFactory, * La maîtrise des environnements techniques suivants est un plus : Power BI, VBA/EXCEL, SQL, ACCESS ainsi que la suite MS office * Intègre, rigoureux (se), dynamique, vous avez déjà démontré vos capacités d'organisation et d'adaptation ainsi qu'un fort esprit d'équipe. Flexibilité, créativité et sens de l'initiative seront vos atouts pour réussir. ## Additional Information * Locaux modernes en centre-ville * Télétravail jusqu’à 5 jours selon les missions, prime d’équipement de 100 € * Actionnariat salarié * Proximité et convivialité cultivées à tous les niveaux de l’entreprise (Great Place to Work depuis 10 ans, Top 5 des entreprises où il fait bon travailler depuis 5 ans) * Retour de congé maternité possible à 4/5ème sans perte de salaire pendant 6 mois * Permanence handicap (consultant dédié aux collaborateurs en situation de handicap et aux proches aidants). * Offre de formation complète sur site et à distance, programme de mentoring pour les femmes * Mobilité en France et à l’étranger * Tickets restaurant, prime vacances, 50% transport (abonnement transport public), mutuelle * Primes de cooptation de 500 à 4000 € * Top 1% des entreprises évaluées par Ecovadis dans le domaine social, environnemental et éthique", "summaryDescription" : "Business Analyst Retail Banking - H/F at Talan. Skills: Business Analyst, Banque de Détail, Système d'information. Occuper le rôle de MOA / Business Analyst. 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conso", "Réglementations", "Progiciels", "Processus bancaires", "Linedata-Fimasys Ekip", "Cassiopae", "Evolan Loans", "Delta Bank", "SAB", "TheLoanFactory", "Power BI", "VBA", "EXCEL", "SQL", "ACCESS", "MS office" ], "skillCount" : 44, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305f20f292fd229cf78efe", "title" : "Business Analyst Retail Banking - H/F", "company" : "Talan", "industry" : "Insurance", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Business Analyst in Paris, France, within the Banking industry, adjusted for company size and specific role." }, "location" : "Paris, IDF, France", "locations" : [ "Paris", "IDF", "France" ], "timestamp" : "2026-06-16T10:06:28.252", "fingerprint" : "72feb7a499a95afd5040d9f3f044323891ddbeac4f9d4917173e8a4306d73394", "source" : "smartrecruiters", "language" : "fr", "applyUrl" : "https://jobs.smartrecruiters.com/Talan/744000132158969-business-analyst-retail-banking-h-f", "externalId" : "744000132158969", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paris", "state" : "IDF", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.8534951,2.3483915" } ], "locationText" : "Paris, IDF, France", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Power BI, VBA, EXCEL, SQL, ACCESS, MS office", "professionalSkills" : [ "Analyse des processus", "Cartographie des processus", "Conduite du changement", "Accompagnement des utilisateurs" ], "hardSkillsList" : [ "Recueil des besoins", "Analyse de faisabilité", "Cadrage", "Homologation bancaire", "Choix des solutions", "Cartographie 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"majorSkills" : "Business Analyst, Banque de détail, Système d'information", "majorSkillsList" : [ "Business Analyst", "Banque de détail", "Système d'information" ], "coreResponsibilities" : "Occuper le rôle de MOA / Business Analyst, Recueillir les besoins, Rédiger les spécifications fonctionnelles, Challenger les besoins des utilisateurs, Déterminer les priorités, Être force de proposition, Intervenir sur des missions de conseil, Analyser les processus, Cartographier les processus, Accompagner le projet, Gérer les changements organisationnels, Gérer les changements techniques, Monter en compétences les équipes, Intégrer les décisions stratégiques, Participer à des projets de mise en œuvre, Participer à des projets d'adaptation de solutions, Participer à des projets d’organisation, Participer à des projets d’initiation de processus, Participer à des projets de mise à jour, Participer à des projets d’intégration de progiciels, Réaliser des études préalables, Réaliser des analyses de faisabilité, Cadrer les projets, Rédiger les expressions de besoins, Réaliser l'homologation bancaire, Aider aux choix des solutions, Formaliser les processus, Planifier des projets, Coordonner des projets, Conduire le changement, Accompagner les utilisateurs", "teamCollaboration" : "Métiers et développeurs IT", "projectManagementSkills" : [ "Planification", "Coordination" ], "domainKnowledge" : "Banque de détail; Tenue de compte; Octroi de crédits; Produits bancaires; Financements spécialisés; Crédit-bail; Crédit conso; Système d'information; Réglementations; Progiciels; Processus bancaires", "domainList" : [ "banque-de-detail", "tenue-de-compte", "octroi-de-credits", "produits-bancaires", "financements-specialises", "credit-bail", "credit-conso", "systeme-d-information", "reglementations", "progiciels", "processus-bancaires" ], "domainSpecificKnowledge" : [ "Banque de détail", "Tenue de compte", "Octroi de crédits", "Produits bancaires", "Financements spécialisés", "Crédit-bail", "Crédit conso", "Système d'information", "Réglementations", "Progiciels", "Processus bancaires" ], "toolProficiency" : [ "Linedata-Fimasys Ekip", "Cassiopae", "Evolan Loans", "Delta Bank", "SAB", "TheLoanFactory", "Power BI", "VBA", "EXCEL", "SQL", "ACCESS", "MS office" ], "documentationSkills" : "Spécifications fonctionnelles", "continuousLearning" : "Offre de formation complète; Programme de mentoring", "problemSolvingSkills" : "Analyse; Proposition", "qualificationsBasic" : "Bac+5 en Finance ou en technologies de l’information, A partir de 3 ans d’expérience au sein d’une Banque de Détail ou tout organisme financier", "qualificationsPreferred" : "Connaissances d’une des solutions suivantes seraient appréciées : Linedata-Fimasys Ekip, Cassiopae, Evolan Loans, Delta Bank, SAB, TheLoanFactory, Maîtrise des environnements techniques suivants est un plus : Power BI, VBA/EXCEL, SQL, ACCESS ainsi que la suite MS office", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Fondé en France, Talan est aujourd’hui un groupe international qui accompagne ses clients dans leur transformation Data & IA, de bout en bout, en combinant conseil en management et expertise technologique. Avec plus de 6000 collaborateurs sur 5 continents, nous accélérons les transformations de nos clients à travers des partenariats de long terme, en créant un impact mesurable et durable. Notre proposition de valeur repose sur un écosystème d’innovation structuré : 2 500 experts Data & IA, des solutions propriétaires construites sur des modèles avancés et un laboratoire de recherche appliquée, de développement expérimental et d’innovation. Nous traduisons l’innovation technologique en avantage concurrentiel depuis plus de 20 ans dans des secteurs stratégiques : banques et services financiers, énergie, transport et mobilité, luxe et distribution, santé. Porté par sa promesse de Positive Innovation, Talan s’impose comme un acteur de référence pour répondre à la complexité croissante des environnements économiques, technologiques et réglementaires. Talan est une entreprise responsable, reconnue par ses collaborateurs et attachée à la diversité. Retrouvez nos engagements RSE [ici](https://www.talan.com/global/fr/qui-sommes-nous/notre-vision/engagement-rse) et nos actions en faveur de la diversité [ici](https://www.charte-diversite.com/signataires/talan/) Des aménagements peuvent être proposés si vous êtes en situation de handicap. Pour renforcer notre communauté Banque de Détail au sein du Pôle Finance, nous recrutons des profils Business Analyst ayant à la fois une connaissance de la banque de détails (tenue de compte, octroi de crédits, produits bancaires...) ou des financements spécialisés (crédit-bail, crédit conso…) ainsi que du système d'information (Méthodologies, réglementations, progiciels, processus et SI) et sachant également s'interposer entre les métiers et les développeurs IT. Mission : * Vous serez amenés en fonction de votre profil à occuper le rôle de MOA / Business Analyst (recueil des besoins, rédaction des spécifications fonctionnelles, etc.) mais aussi à challenger les besoins des utilisateurs, déterminer les priorités et être force de proposition, * Vous interviendrez également sur des missions à forte valeur ajoutée de conseil tel que l’analyse et la cartographie des processus, l’accompagnement du projet en tenant compte de ses multiples changements organisationnels et techniques, la montée en compétences des équipes, * Vous serez en charge de l’intégration des décisions stratégiques au niveau des processus opérationnels et/ou des systèmes d’information. * Vous participerez à des projets de mise en œuvre et d’adaptation de solutions, d’organisation, d’initiation et de mise à jour de processus et d’intégration de progiciels. Tâches : * Etudes préalables et analyses de faisabilité, * Cadrage, rédaction des expressions de besoins et homologation bancaire, * Aide aux choix des solutions optimales (aussi bien internes qu’externes), * Schéma directeur de SI, cartographie fonctionnelle et formalisation des processus, * Planification et coordination de projets, * Conduite du changement et accompagnement des utilisateurs. #TalanFrance #LI-SS1 #LI-KK1 ## Qualifications * Bac+5 en Finance ou en technologies de l’information, * A partir de 3 ans d’expérience au sein d’une Banque de Détail ou tout organisme financier, * Connaissances d’une des solutions suivantes seraient appréciées : Linedata-Fimasys Ekip, Cassiopae, Evolan Loans, Delta Bank, SAB, TheLoanFactory, * La maîtrise des environnements techniques suivants est un plus : Power BI, VBA/EXCEL, SQL, ACCESS ainsi que la suite MS office * Intègre, rigoureux (se), dynamique, vous avez déjà démontré vos capacités d'organisation et d'adaptation ainsi qu'un fort esprit d'équipe. Flexibilité, créativité et sens de l'initiative seront vos atouts pour réussir. ## Additional Information * Locaux modernes en centre-ville * Télétravail jusqu’à 5 jours selon les missions, prime d’équipement de 100 € * Actionnariat salarié * Proximité et convivialité cultivées à tous les niveaux de l’entreprise (Great Place to Work depuis 10 ans, Top 5 des entreprises où il fait bon travailler depuis 5 ans) * Retour de congé maternité possible à 4/5ème sans perte de salaire pendant 6 mois * Permanence handicap (consultant dédié aux collaborateurs en situation de handicap et aux proches aidants). * Offre de formation complète sur site et à distance, programme de mentoring pour les femmes * Mobilité en France et à l’étranger * Tickets restaurant, prime vacances, 50% transport (abonnement transport public), mutuelle * Primes de cooptation de 500 à 4000 € * Top 1% des entreprises évaluées par Ecovadis dans le domaine social, environnemental et éthique", "summaryDescription" : "Business Analyst Retail Banking - H/F at Talan. Skills: Business Analyst, Banque de détail, Système d'information. Occuper le rôle de MOA / Business Analyst. Recueillir les besoins", "postedDate" : "2026-06-15T09:49:40.000", "createdAt" : "2026-06-15T23:56:22.592", "lastUpdated" : "2026-06-16T10:06:28.252", "ingestTimestamp" : "2026-06-15T23:56:22.592", "mongoId" : "6a305f20f292fd229cf78efe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Recueil des besoins", "Analyse de faisabilité", "Cadrage", "Homologation bancaire", "Choix des solutions", "Cartographie fonctionnelle", "Formalisation des processus", "Planification de projets", "Coordination de projets", "Intègre", "Rigoureux", "Dynamique", "Flexibilité", "Créativité", "Sens de l'initiative", "Business Analyst", "Banque de détail", "Système d'information", "Analyse des processus", "Cartographie des processus", "Conduite du changement", "Accompagnement des utilisateurs", "Planification", "Coordination", "Tenue de compte", "Octroi de crédits", "Produits bancaires", "Financements spécialisés", "Crédit-bail", "Crédit conso", "Réglementations", "Progiciels", "Processus bancaires", "Linedata-Fimasys Ekip", "Cassiopae", "Evolan Loans", "Delta Bank", "SAB", "TheLoanFactory", "Power BI", "VBA", "EXCEL", "SQL", "ACCESS", "MS office" ], "skillCount" : 45, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068fcf292fd229cfc6424", "title" : "Retail Customer Service", "company" : "Entain", "industry" : "Retail", "salary" : { "min" : 1300.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Sleaford, England, United Kingdom", "locations" : [ "Sleaford", "England", "United Kingdom" ], "timestamp" : "2026-06-16T09:11:50.830", "fingerprint" : "443b97c03cbe8f6b13a5e5b912b3f4b0104f1d151af9cd511cd238d6e2c3a29d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Entain/744000132222501-retail-customer-service", "externalId" : "744000132222501", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sleaford", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.9996500,-0.4095586" } ], "locationText" : "Sleaford, England, United Kingdom", "employmentType" : "PART_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Cash handling", "Payment transactions" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Payment transactions", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales, Betting operations", "majorSkillsList" : [ "Customer service", "Sales", "Betting operations" ], "coreResponsibilities" : "Deliver outstanding customer service, Urge safer gambling, Take bets on sports, Process customer transactions, Demonstrate products and terminals, Handle customer complaints, Work towards defined targets, Maintain high shop standards, Open or close the shop", "teamCollaboration" : "Serve customers; Build relationships", "domainKnowledge" : "Sports betting; Gaming operations", "domainList" : [ "sports-betting", "gaming-operations" ], "domainSpecificKnowledge" : [ "Sports betting", "Gaming operations" ], "continuousLearning" : "Development opportunities", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "Encourage repeat custom", "qualificationsBasic" : "18 years of age or over, Previous customer-facing work, Confidence working with customers, Familiarity with cash handling", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do * Deliver outstanding customer service. * Always urge safer gambling. * Take bets on different sports and events. * Process customer transactions including cash handling. * Help demonstrate our products and betting terminals to customers. * Handle customer complaints or concerns with empathy and problem-solving skills. * Work towards defined targets. * Maintain high shop standards. * Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 10 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. ## Qualifications To be successful in this role: * You must be 18 years of age or over to work in one of our betting shops. * Previous work in a customer-facing setting. * Confidence working with customers in person. * Familiarity with cash handling and payment transactions. ## Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: * Optional overtime subject to availability. * Pension Scheme and annual ShareSave. * Discounts with hundreds of retailers. * Healthcare and wellbeing support. * Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite", "summaryDescription" : "Retail Customer Service at Entain. Skills: Customer service, Sales, Betting operations. Deliver outstanding customer service. Urge safer gambling", "postedDate" : "2026-06-15T15:00:35.000", "createdAt" : "2026-06-16T00:18:59.100", "lastUpdated" : "2026-06-16T09:11:50.830", "ingestTimestamp" : "2026-06-16T00:18:59.100", "mongoId" : "6a3068fcf292fd229cfc6424", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Cash handling", "Payment transactions", "Customer service", "Sales", "Betting operations", "Sports betting", "Gaming operations" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068fcf292fd229cfc642d", "title" : "Retail Customer Service", "company" : "Entain", "industry" : "Retail", "salary" : { "min" : 13.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Brighouse, England, United Kingdom", "locations" : [ "Brighouse", "England", "United Kingdom" ], "timestamp" : "2026-06-16T10:47:59.715", "fingerprint" : "2135ee151939d9fc5a515614603f9dea2b06fbfa5ae8590aea50e972eb8f8e9a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Entain/744000132155760-retail-customer-service-weekend-only", "externalId" : "744000132155760", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brighouse", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.7028049,-1.7800944" } ], "locationText" : "Brighouse, England, United Kingdom", "employmentType" : "PART_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Cash handling", "Transaction processing" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Transaction processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Customer service, Safer gambling, Product demonstration", "majorSkillsList" : [ "Customer service", "Safer gambling", "Product demonstration" ], "coreResponsibilities" : "Deliver outstanding customer service, Urge safer gambling, Take bets on sports, Take bets on events, Process customer transactions, Handle cash, Demonstrate products to customers, Demonstrate betting terminals, Handle customer complaints, Handle customer concerns, Work towards defined targets, Maintain high shop standards, Open the shop, Close the shop", "teamCollaboration" : "Part of the Shop team; Serve customers; Build relationships", "domainKnowledge" : "Sports betting; Gaming", "domainList" : [ "sports-betting", "gaming" ], "domainSpecificKnowledge" : [ "Sports betting", "Gaming" ], "continuousLearning" : "Development opportunities", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Key holder responsibilities, Weekend availability, Bank holiday availability", "outcomesObjectives" : "Encourage repeat custom", "qualificationsBasic" : "18 years of age or over, Previous customer-facing experience, Confidence working with customers in person, Familiarity with cash handling, Familiarity with payment transactions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do * Deliver outstanding customer service. * Always urge safer gambling. * Take bets on different sports and events. * Process customer transactions including cash handling. * Help demonstrate our products and betting terminals to customers. * Handle customer complaints or concerns with empathy and problem-solving skills. * Work towards defined targets. * Maintain high shop standards. * Open or close the shop. Work patterns This position requires availability from Friday 5pm - 10pm and Saturday, Sunday 8am - 10pm. This includes weekends and bank holidays. You will work 2 days from 3. Your typical weekly rota will be 10 hours and made up of a blend of long opening shifts (once you've completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. ## Qualifications To be successful in this role: * You must be 18 years of age or over to work in one of our betting shops. * Previous work in a customer-facing setting. * Confidence working with customers in person. * Familiarity with cash handling and payment transactions. ## Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: * Optional overtime subject to availability. * Pension Scheme and annual ShareSave. * Discounts with hundreds of retailers. * Healthcare and wellbeing support. * Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite", "summaryDescription" : "Retail Customer Service at Entain. Skills: Customer service, Safer gambling, Product demonstration. Deliver outstanding customer service. Urge safer gambling", "postedDate" : "2026-06-15T09:37:14.000", "createdAt" : "2026-06-16T00:23:34.399", "lastUpdated" : "2026-06-16T10:47:59.715", "ingestTimestamp" : "2026-06-16T00:23:34.399", "mongoId" : "6a3068fcf292fd229cfc642d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Cash handling", "Transaction processing", "Problem-solving", "Customer service", "Safer gambling", "Product demonstration", "Sports betting", "Gaming" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db03374d8ee00a0c83a3e", "title" : "Xfinity Retail Service Associate", "company" : "Comcast", "industry" : "Retail", "salary" : { "min" : 20.88, "max" : 20.88, "currency" : "USD", "frequency" : "yearly" }, "location" : "WA - Federal Way, 31423 Pacific HWY South - Retail XFR3650", "locations" : [ "WA - Federal Way, 31423 Pacific HWY South - Retail XFR3650", "United States of America" ], "timestamp" : "2026-06-15T23:12:21.381", "fingerprint" : "05efd8fe33090c35e3d63d2cf55a4500b4ed956ea4f0927c72cf5413984f7e42", "source" : "workday", "language" : "en", "applyUrl" : "https://comcast.wd5.myworkdayjobs.com/Comcast_Careers/job/WA---Federal-Way-31423-Pacific-HWY-South---Retail-XFR3650/Xfinity-Retail-Service-Associate--Federal-Way--WA-_R436803", "externalId" : "R436803", "industryFunction" : { }, "locationPoint" : "47.32232,-122.31262", "structuredLocations" : [ { "city" : "Federal Way", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.3134940,-122.3393100" } ], "locationText" : "Federal Way, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma / GED", "experienceMinYears" : 0, "experienceMaxYears" : 2, "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** The full-time Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services. **Job Description** **Primary Responsibilities: Mobile Focused** **Mobile Activations & Customer Education** * Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers through tablet setup and connectivity options. * Support activation and pairing of wearable devices for seamless use. * Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue. * Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource. * Demonstrate basic features and capabilities of devices to increase customerconfidence. **Mobile Escalations** * Troubleshoot and resolve complex device or service issues. * Assistcustomers in securing accounts, replacing lost or stolen devices, and navigating access recovery. * Use advanced tools to manage escalations. **Mobile Support** * Assistcustomers with transferring contacts, emails, and media. * Provide password resets withappropriate credentialverification. * Activate and configure SIM oreSIMfor device connectivity. * Perform in-depth diagnostics toidentifyand resolve issues. * Process returns or exchanges in compliance with company policies. * Assistwith warranty claims and replacement processes. * Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible. * On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, andidentifyingopportunities to upsell accessories or add-ons. **Secondary Responsibilities:** **Customer Check-In** * Provide hands-on demonstrations of devices and features to enhance value. **Operations** * Support store resets for proper merchandising and operational readiness. * Maintain visual standards and product placement foroptimalcustomer experience. * Inspect back-of-house to ensure clean, secure, and properly placed inventory. **Express Transactions** * Facilitate quick device swaps for customers. * Process equipment returns efficiently while ensuring compliance. **What you will need to have:** * High School Diploma or equivalent * Adjusting to a **full time, flexible, variable work schedule **to meet retail operational needs, including days, evenings, weekends, and holidays as necessary * Regular, consistent, and punctual attendance * Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly **Expectations for All Employees** * Understand and follow the Comcast Operating Principles. * Own the customer experience and promote digital options at every touchpoint. * Be an enthusiastic learner and advocate of Comcast products, services, and digital tools. * Win as a team through collaboration and openness tonew ideas. * Participate in the Net Promoter System: huddles, callbacks, and feedback loops. * Drive results and operational excellence. * Foster and support a culture of inclusion. * Do what’s right for customers, teammates, communities, andinvestors. **Disclaimer** This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. **Skills** Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization **Compensation** Base Pay: $20.88 Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [compensation and benefits summary](https://jobs.comcast.com/benefits) on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. **Education** High School Diploma / GED (Required) **Certifications** (if applicable) **Relevant Work Experience** 0-2 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.", "summaryDescription" : "Xfinity Retail Service Associate at Comcast", "postedDate" : "2026-06-13T21:59:34.457", "createdAt" : "2026-06-14T21:59:34.438", "lastUpdated" : "2026-06-15T23:12:21.381", "ingestTimestamp" : "2026-06-14T21:59:34.438", "mongoId" : "6a2db03374d8ee00a0c83a3e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://comcast.wd5.myworkdayjobs.com/Comcast_Careers/job/WA---Federal-Way-31423-Pacific-HWY-South---Retail-XFR3650/Xfinity-Retail-Service-Associate--Federal-Way--WA-_R436803", "salaryAnnualMin" : 43430, "salaryAnnualMax" : 43430, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "69fc49a74c40e2acd1a8341b", "title" : "Manager, Payment Servicing", "company" : "Hyundai Capital America", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Payment Servicing in Atlanta, United States, adjusted for the financial services industry and manager seniority." }, "location" : "United States-Georgia-Atlanta", "locations" : [ "United States-Georgia-Atlanta", "
Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-16T01:09:38.838", "fingerprint" : "e5bba830b20fad49d0c16e714a527ef6b8ae0892e566bf0d7e5936f9a4b9f52d", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=113666", "externalId" : "113666", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "remoteFriendly" : false, "rawDescription" : " Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·         Medical, Dental and Vision plans that include no-cost and low-cost plan options ·         Immediate 401(k) matching and vesting ·         Vehicle purchase and lease discounts plus monthly vehicle allowances ·         Paid Volunteer Time Off with company donation to a charity of your choice ·         Tuition reimbursement What to Expect The Manager, Payment Servicing Unit Lead is responsible for leading a team of Account Servicing Associates performing servicing in a contact center environment for automotive finance customers. The position is responsible for coaching, developing, and executing performance management objectives to achieve delivery of company strategy and an outstanding customer experience. What You Will Do 1.       Performance Coaching - Actively lead individual/team coaching sessions with a focus on developing skillsets to improve Associate performance and overall effectiveness. Engage with team members in a proactive and positive manner during coaching sessions to co-create solutions through effective two-way conversations. Participate in department level performance coaching initiatives and individual coaching sessions with leadership. The coaching items include but are not limited to 1x1, call monitoring, side by sides, and 3x3. 2.       Participate in company initiatives that are Servicing & Loyalty related providing guidance and support in projects and process improvements. Included but not limited to being SME giving requirements, test cases and UAT. 3.       Manage staffing levels to include providing details for capacity models and interviewing candidates for new hiring. 4.       Performance Management - Hold team members accountable for performance and behaviors as outlined in Company and Department policies and procedures; including but not limited to attendance, performance, prohibited conduct, compliance, and quality assurance targets. Collaborate with Employee Relations to ensure that proper corrective action process is followed in a timely manner and ensure all tracking mechanisms are updated and accurate. 5.       All other duties as assigned. What You Will Bring ·         5 year of previous leadership experience as supervisor or team lead in a call center is preferred ·         Auto finance and lease-end industry experience strongly preferred; or 3-4 years of related experience required ·         Call center and previous sales experience strongly preferred ·         College Degree desired ·         Bachelor’s Degree preferred ·         Excellent communication abilities ·         Ability to multi-task and prioritize goals to meet business objectives ·         Ability to understand analysis, technical processes, and business systems ·         Excellent organizational, interpersonal, and business system skills ·         Recall of a broad base of product knowledge ·         Work effectively in a team environment and be flexible to adapt quickly to assigned tasks per business need Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. Bachelor’s degree or equivalent experience The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "Manager, Payment Servicing at Hyundai Capital America", "createdAt" : "2026-06-14T18:52:49.037", "lastUpdated" : "2026-06-16T01:09:38.838", "ingestTimestamp" : "2026-06-14T18:52:49.037", "mongoId" : "69fc49a74c40e2acd1a8341b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aef6274d8ee00a0732e09", "title" : "Retail Operations Associate", "company" : "DICK'S Sporting Goods", "salary" : { "min" : 15.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Store4408 Hagerstown MD", "locations" : [ "Store4408 Hagerstown MD", "United States of America" ], "timestamp" : "2026-06-14T19:37:29.680", "fingerprint" : "9bac922e9fd93345f738d162ac2715cebd07dfb5e552ca2ffd4f3c7da1bac71f", "source" : "workday", "language" : "en", "applyUrl" : "https://dickssportinggoods.wd1.myworkdayjobs.com/DSG/job/Store4408-Hagerstown-MD/Retail-Operations-Associate_202608600", "externalId" : "202608600", "locationPoint" : "39.91116,-85.16163", "structuredLocations" : [ { "city" : "Hagerstown", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.6430455,-77.7191081" } ], "locationText" : "Hagerstown, Maryland, United States", "employmentType" : "PART_TIME", "softSkillsList" : [ "Ensures Accountability", "Customer-Focus", "Decision-Making Abilities", "Action-Oriented" ], "softSkills" : [ { "name" : "Ensures Accountability" }, { "name" : "Customer-Focus" }, { "name" : "Decision-Making Abilities" }, { "name" : "Action-Oriented" } ], "coreResponsibilities" : "Greet everyone and proactively approach athletes to understand, Support their shopping experience, Process merchandise and product received at the store, Organize and maintain the backroom, Ensure merchandise is easily accessible, Uphold company merchandising and presentation standards, Assist with the unloading of trucks, Process freight, Execute transfers, RTVS, claims, freight processing, Fulfill the company-defined customer experience, Complete all processes according to service level standards, Adhere to established policies and procedures, Maintain confidentiality of all Company information, Create an inclusive store environment, Support the team across the store, Perform other tasks as assigned by management", "specialRequirements" : "Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively, Ability to work extended periods of time (up to 4 hours) standing or walking, Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform, Ability to perform repetitive motions for short periods of time (up to 2 hours continuously)", "qualificationsBasic" : "Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively, Ability to work extended periods of time (up to 4 hours) standing or walking, Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform, Ability to perform repetitive motions for short periods of time (up to 2 hours continuously)", "qualificationsPreferred" : "Prior retail sales, operations, maintenance, or customer-focused experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At **DICK’S Sporting Goods** , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! **OVERVIEW:** **OVERVIEW:** Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes. * Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience. * Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead. * Uphold company merchandising and presentation standards. * Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc. * Fulfill the company-defined customer experience by completing all processes according to our service level standards. * Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. * Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. * Take an all-hands-on-deck approach to support the team across the store. * Perform other tasks as assigned by management. **TEAMMATE TRAITS:** Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: * Ensures Accountability * Customer-Focus * Collaborative * Instills Trust * Decision-Quality/Decision-Making Abilities * Action-Oriented **QUALIFICATIONS:** * Prior retail sales, operations, maintenance, or customer-focused experience preferred. * Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). * Ability to work extended periods of time (up to 4 hours) standing or walking. * Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. * Ability to perform repetitive motions for short periods of time (up to 2 hours continuously). Targeted Pay Range: $15.00 - $22.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.", "summaryDescription" : "Retail Operations Associate at DICK'S Sporting Goods. Greet everyone and proactively approach athletes to understand. Support their shopping experience", "postedDate" : "2026-06-12T04:11:09.580", "createdAt" : "2026-06-12T04:11:09.513", "lastUpdated" : "2026-06-14T19:37:29.680", "ingestTimestamp" : "2026-06-12T04:11:09.513", "mongoId" : "6a2aef6274d8ee00a0732e09", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://dickssportinggoods.wd1.myworkdayjobs.com/DSG/job/Store4408-Hagerstown-MD/Retail-Operations-Associate_202608600", "salaryAnnualMin" : 31200, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Ensures Accountability", "Customer-Focus", "Decision-Making Abilities", "Action-Oriented" ], "skillCount" : 4, "jobCategory" : "operations", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2176c574d8ee00a0c1ad62", "title" : "Escalations Specialist - Romanian, Worldwide Operations Security (WWOS)", "company" : "Amazon.com Services LLC", "industry" : "Investigation Loss Prevention, Real Estate/Facilities, Logistics", "salary" : { "min" : 22.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Goodyear, Arizona, USA", "locations" : [ "Goodyear, Arizona, USA" ], "timestamp" : "2026-06-15T06:14:59.358", "fingerprint" : "af6fcd92fab09c9d7b5794e8ad5f4e219a67939bce293fe8622bd0d45387fe61", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10439202/apply", "externalId" : "66e930a8-50ce-4831-a1f3-e47fc3014fce", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Goodyear", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4672279,-112.3853489" } ], "locationText" : "Goodyear, Arizona, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Process improvement", "Operational metrics", "Reporting" ], "hardSkills" : [ { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Operational metrics", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management" ], "coreResponsibilities" : "Manage daily operations, Oversee operational processes, Coordinate cross-functional teams, Manage vendor relationships, Track and report on operational metrics, Identify areas for process improvement, Implement process improvements, Plan and allocate resources", "teamCollaboration" : "Cross-functional teams; Vendor relationships", "projectManagementSkills" : [ "Cross-functional projects" ], "problemSolvingSkills" : "Process improvement", "outcomesObjectives" : "Improve operational efficiency; Ensure smooth operations", "qualificationsBasic" : "5+ years of experience in operations, Experience with process improvement methodologies, Experience managing cross-functional projects, Experience with vendor management, Experience with operational metrics and reporting", "qualificationsPreferred" : "Experience in a fast-paced environment, Experience with resource planning and allocation, Experience with continuous improvement initiatives", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projects Key job responsibilities - Support to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders. - Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers) - Quickly resolves any potential issues that may impact driver and customer delivery experience. - Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager. - Shift work will be required, potentially to include nights, weekends and Public Holidays. - Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. - We are open 24 hours and day and 7 days a week A day in the life The Escalations Specialist will intake both last mile and under the roof emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Candidates for this role must have conversational level fluency in Japanese. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting persons that include customers, community members, law enforcement, and delivery drivers. We specialize in supporting last mile on the road incidents and assisting Amazon sites globally. Basic Qualifications: - High school or equivalent diploma - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ months of customer service experience/Operation Call/Command Center work environment - Typing skills at 35 words per minute with high accuracy Preferred Qualifications: - Demonstrates effective, clear and professional written and oral communication and attention to detail - Demonstrates effective communication, composure, empathy, and a positive professional attitude Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, AZ, Goodyear - 22.00 - 31.00 USD hourly", "summaryDescription" : "Escalations Specialist - Romanian, Worldwide Operations Security (WWOS) at Amazon.com Services LLC. Skills: Process management, Cross-functional coordination, Vendor management. Manage daily operations. Oversee operational processes", "postedDate" : "2026-06-13T18:12:31.871", "createdAt" : "2026-06-13T18:12:31.871", "lastUpdated" : "2026-06-15T06:14:59.358", "ingestTimestamp" : "2026-06-13T18:12:31.871", "mongoId" : "6a2176c574d8ee00a0c1ad62", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10439202/apply", "salaryAnnualMin" : 45760, "salaryAnnualMax" : 64480, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Process improvement", "Operational metrics", "Reporting", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Cross-functional projects" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3067a5f292fd229cfc0107", "title" : "Senior Associate, Service Operations CKM", "company" : "ASM", "salary" : { "min" : 1300000.0, "max" : 1950000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Associate in Service Operations CKM in Hsinchu, Taiwan, adjusted for mid-seniority and manufacturing industry." }, "location" : "Hsinchu (ASM Front-end Taiwan)", "locations" : [ "Hsinchu (ASM Front-end Taiwan)" ], "timestamp" : "2026-06-16T11:13:33.662", "fingerprint" : "695f04ffb419346a2037ebabd891cfc9fab8af69e28879a507455f23f4137583", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.asm.com/open-vacancies/?gh_jid=4896248101", "externalId" : "4896248101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hsinchu", "country" : "Taiwan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "24.8066333,120.9686833" } ], "locationText" : "Hsinchu, Taiwan", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "rawDescription" : "Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. Job’s mission As a Senior Associate, Service Operations CKM, you’ll play a key role in supporting the service operations and lifecycle. From ensuring preventive maintenance (PM) activities are completed and documented accurately, to coordinating spare parts and logistics, you’ll help the team deliver smooth and timely service administration execution. This is a hands-on service administration support role where precision, coordination, and proactive communication all help keep our customers’ fabs running at peak performance. What you will be working on Coordinate and follow up on the completeness of CKM (clean kit management) activities and related checklists within deadlines Ensure accurate PM (preventive maintenance) activity reporting and data sharing with internal teams and external vendors Submit purchase requests (PR), manage pricing revisions, and track PO issuance to avoid delays in clean starts and shipments Monitor PM activity closure and time charging once parts are picked up Report and follow up on recycling and IQC feedback, including anomaly handling and data reporting Manage on-hold kits by coordinating disposition with VE, Service, and Sales teams Handle process constraints and cherry parts control, including W order compensation tracking Confirm spare part availability and escalate to planning in case of shortages or forecast gaps Support customer PM forecasting, part consumption backfill, and coordination with clean vendors during peak demand Review and reconcile vendor stock reporting; correct inaccuracies and provide updates on abnormal stock status Follow through on assigned tasks, executing on time and proactively reporting improvement activities What we are looking for Minimum a Bachelor’s degree in Business, Supply chain, or related field Strong organizational and coordination skills, with attention to detail Basic understanding of service administration operations or logistics in a manufacturing or semiconductor environment Proficiency in Microsoft Office (especially Excel); comfortable handling reporting and data Strong sense of ownership and accountability in task follow-up and reporting Business-level English communication skills for workplace interactions and written correspondence What sets you apart Prior experience in an administrative support, logistics or supply chain coordination role within the semiconductor environment Experience using SAP ERP system Ability to multitask and work under pressure in a fast-paced, customer-focused environment Apply today to be part of what’s next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube. ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.", "summaryDescription" : "Senior Associate, Service Operations CKM at ASM", "postedDate" : "2026-06-15T23:24:27.802", "createdAt" : "2026-06-15T23:24:27.802", "lastUpdated" : "2026-06-16T11:13:33.662", "ingestTimestamp" : "2026-06-15T23:24:27.802", "mongoId" : "6a3067a5f292fd229cfc0107", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aef6274d8ee00a0732e01", "title" : "Retail Operations Associate", "company" : "DICK'S Sporting Goods", "salary" : { "min" : 16.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Store1500 Victor NY", "locations" : [ "Store1500 Victor NY", "United States of America" ], "timestamp" : "2026-06-14T23:31:20.952", "fingerprint" : "a34efd846c3638e7fb35417a5e6e9be2c6e52005a0d23d3a102b643792b8e9fe", "source" : "workday", "language" : "en", "applyUrl" : "https://dickssportinggoods.wd1.myworkdayjobs.com/DSG/job/Store1500-Victor-NY/Retail-Operations-Associate_202608870-1", "externalId" : "202608870", "locationPoint" : "42.98256,-77.40888", "structuredLocations" : [ { "city" : "Victor", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.9825634,-77.4088794" } ], "locationText" : "Victor, New York, United States", "employmentType" : "PART_TIME", "softSkillsList" : [ "Ensures Accountability", "Customer-Focus", "Instills Trust", "Decision-Quality", "Decision-Making Abilities", "Action-Oriented" ], "softSkills" : [ { "name" : "Ensures Accountability" }, { "name" : "Customer-Focus" }, { "name" : "Instills Trust" }, { "name" : "Decision-Quality" }, { "name" : "Decision-Making Abilities" }, { "name" : "Action-Oriented" } ], "coreResponsibilities" : "Greet everyone and proactively approach athletes to understand, Support their shopping experience, Ensure merchandise and product received is processed in, Organize and maintain backroom so merchandise is easily, Uphold company merchandising and presentation standards, Assist with the unloading of trucks, Assist with processing of freight, Assist with execution of transfers, Assist with RTVS, Assist with claims, Assist with freight processing, Fulfill the company-defined customer experience, Complete all processes according to service level standards, Adhere to established policies and procedures related to, Adhere to established policies and procedures related to, Adhere to established policies and procedures related to, Maintain confidentiality of all Company information, Create an inclusive store environment, Take an all-hands-on-deck approach to support the team, Perform other tasks as assigned by management", "teamCollaboration" : "partnership with the Freight Flow/Operations Lead", "specialRequirements" : "lift up 15 to 35 lbs. items repetitively, work extended periods of time standing or walking, work at heights greater than 4 feet, perform repetitive motions for short periods of time", "qualificationsBasic" : "Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively, Ability to work extended periods of time standing or walking, Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform, Ability to perform repetitive motions for short periods of time", "qualificationsPreferred" : "Prior retail sales experience, Prior retail operations experience, Prior retail maintenance experience, Prior customer-focused experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At **DICK’S Sporting Goods** , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! **OVERVIEW:** **OVERVIEW:** Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes. * Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience. * Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead. * Uphold company merchandising and presentation standards. * Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc. * Fulfill the company-defined customer experience by completing all processes according to our service level standards. * Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. * Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. * Take an all-hands-on-deck approach to support the team across the store. * Perform other tasks as assigned by management. **TEAMMATE TRAITS:** Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: * Ensures Accountability * Customer-Focus * Collaborative * Instills Trust * Decision-Quality/Decision-Making Abilities * Action-Oriented **QUALIFICATIONS:** * Prior retail sales, operations, maintenance, or customer-focused experience preferred. * Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). * Ability to work extended periods of time (up to 4 hours) standing or walking. * Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. * Ability to perform repetitive motions for short periods of time (up to 2 hours continuously). Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.", "summaryDescription" : "Retail Operations Associate at DICK'S Sporting Goods. Greet everyone and proactively approach athletes to understand. Support their shopping experience", "postedDate" : "2026-06-12T03:05:21.724", "createdAt" : "2026-06-12T03:05:21.533", "lastUpdated" : "2026-06-14T23:31:20.952", "ingestTimestamp" : "2026-06-12T03:05:21.533", "mongoId" : "6a2aef6274d8ee00a0732e01", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://dickssportinggoods.wd1.myworkdayjobs.com/DSG/job/Store1500-Victor-NY/Retail-Operations-Associate_202608870-1", "salaryAnnualMin" : 33280, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Ensures Accountability", "Customer-Focus", "Instills Trust", "Decision-Quality", "Decision-Making Abilities", "Action-Oriented" ], "skillCount" : 6, "jobCategory" : "operations", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2adaa374d8ee00a071c5c1", "title" : "Escalations Associate Manager", "company" : "Wells Fargo", "industry" : "Financial Services", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Manager in the Banking industry in Phoenix, United States, adjusted for seniority and company size." }, "location" : "PHOENIX, AZ", "locations" : [ "PHOENIX, AZ", "United States of America" ], "timestamp" : "2026-06-14T22:58:59.581", "fingerprint" : "b7a2c387ad77a3577cec30023f6290022de8545e27f92fabacec8f5971f9f9f8", "source" : "workday", "language" : "en", "applyUrl" : "https://wd1.myworkdaysite.com/recruiting/wf/WellsFargoJobs/job/PHOENIX-AZ/Escalations-Associate-Manager_R-551073", "externalId" : "R-551073", "industryFunction" : { }, "locationPoint" : "41.61115,-87.63477", "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "33.4484367,-112.0741410" }, { "city" : "Gilbert", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.3527632,-111.7890370" }, { "city" : "Arvada", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.8005505,-105.0811573" }, { "city" : "Mountain View", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3893889,-122.0832101" } ], "locationText" : "Phoenix, Arizona, United States; Gilbert, Arizona, United States; Arvada, Colorado, United States; Mountain View, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceLevel" : "Manager", "technicalSkills" : "Tableau, ECIP, Nexidia, NICE, FDR, CSS, CIV, JIRA", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Fraud resolution", "Data gathering", "Data interpretation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Fraud resolution", "level" : "intermediate" }, { "name" : "Data gathering", "level" : "intermediate" }, { "name" : "Data interpretation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Escalation management, Team supervision, Customer support", "majorSkillsList" : [ "Escalation management", "Team supervision", "Customer support" ], "coreResponsibilities" : "Supervise a team of Escalation Representatives, Respond to low complexity inquiries or complaints, Ensure timely completion, quality and compliance, Identify opportunities for developing and monitoring service standards, Make day-to-day supervisory decisions, Resolve issues related to internal and external client, Leverage interpretation of policies, procedures, and practices, Collaborate and consult with peers, colleagues, and mid-level, Interact directly with internal and external customers, Manage allocation of people and financial resources, Set performance standards, Selection, evaluation, and development of staff", "teamCollaboration" : "Collaborate and consult with peers; Collaborate and consult with colleagues; Collaborate and consult with mid-level managers; Interact directly with internal customers; Interact directly with external customers; Collaborate with customer service teams; Collaborate with first-line supervisors", "domainKnowledge" : "Unsecured Lending Operations; Small Business; Retail; Personal Lines; Loan; Financial Services; Credit Card Industry", "domainList" : [ "unsecured-lending-operations", "small-business", "retail", "personal-lines", "loan", "financial-services", "credit-card-industry" ], "domainSpecificKnowledge" : [ "Unsecured Lending Operations", "Small Business", "Retail", "Personal Lines", "Loan", "Financial Services", "Credit Card Industry" ], "toolProficiency" : [ "Tableau", "ECIP", "Nexidia", "NICE", "FDR", "CSS", "CIV", "JIRA" ], "communicationSkills" : "Verbal communication; Written communication; Interpersonal communication", "problemSolvingSkills" : "Researching issues; Resolving issues; Assessing processes; Making recommendations", "qualificationsBasic" : "4+ years customer or investor facing, disputes, claims, or fraud resolution experience in the Financial Services or Credit Card Industry, 1+ years of leadership experience", "qualificationsPreferred" : "Experience in Consumer Credit Card Customer Support Services, Experience in researching and resolving escalated issues, Leadership experience including coaching, training, and mentoring a diverse staff within in a call center environment, Experience in performing reviews of quality assurance results, Reporting experience including the ability to gather, organize and interpret data, Ability to assess current processes/procedures and make recommendations for efficiency, Experience leading in a fast paced, demanding, and deadline driven environment while maintaining employee engagement, Proven ability to execute in a fast paced, high demand, environment while balancing multiple priorities", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S. Learn more about the career areas and business divisions at wellsfargojobs.com. At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. **About this role:** Wells Fargo is seeking an Escalation Associate Manager to lead a team of Escalation Representatives in our Unsecured Lending Operations (ULO) – covering Consumer Credit Card Customer Support Services that include Small Business, Retail, Personal Lines and Loan. **In this role, you will:** * Supervise a team comprised of specialists and team leaders who respond to low complexity inquiries or complaints regarding products and services to ensure timely completion, quality and compliance * Identify opportunities for developing and monitoring service standards and goals in low complexity functional area * Make day-to-day supervisory decisions and resolve issues related to internal and external client complaints under direction of management * Leverage interpretation of policies, procedures, and practices * Collaborate and consult with peers, colleagues, and mid-level managers regarding escalated client inquiries or complaints; interact directly with internal and external customers * Manage allocation of people and financial resources for aligned functional area * Be responsible for selection, evaluation, and development of staff; make employment decisions and set performance standards **Required Qualifications:** * 4+ years of Customer or Investor Facing, Disputes, Claims, or Fraud Resolution experience in the Financial Services or Credit Card Industry, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 1+ years of leadership experience **Desired Qualifications:** * Excellent verbal, written, and interpersonal communication skills * Experience in Consumer Credit Card Customer Support Services that include Small Business, Retail, Personal Lines and Loan * Experience in researching and resolving escalated issues * Leadership experience including coaching, training, and mentoring a diverse staff within in a call center environment * Experience in performing reviews of quality assurance results * Reporting experience including the ability to gather, organize and interpret data. * Ability to assess current processes/procedures and make recommendations for efficiency. * Collaborate and consult with peers, customer service teams, and first-line supervisors * Experience leading in a fast paced, demanding, and deadline driven environment while maintaining employee engagement * Proven ability to execute in a fast paced, high demand, environment while balancing multiple priorities. * Technical skills: Tableau, ECIP, Nexidia, NICE, FDR, CSS, CIV, and/or JIRA **Job Expectations:** * Department hours of operation: Open 7 days a week between the hours of 5 am - 6 pm local time and will adjust to support Daylight Savings time. * This position offers a hybrid work schedule **Posting Location:** * 2150 W. Pinnacle Peak Rd. Phoenix, AZ **Required location for this position is listed above. Relocation assistance is not available for this position** Posting may come down early if high volume of applicants. **Posting End Date:** 14 Jun 2026 _***Job posting may come down early due to volume of applicants.**_ **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit [Disability Inclusion at Wells Fargo](https://www.wellsfargojobs.com/en/diversity/disability-inclusion/). **Drug and Alcohol Policy** **** Wells Fargo maintains a drug free workplace. Please see our [Drug and Alcohol Policy](https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.", "summaryDescription" : "Escalations Associate Manager at Wells Fargo. Skills: Escalation management, Team supervision, Customer support. Supervise a team of Escalation Representatives. Respond to low complexity inquiries or complaints", "postedDate" : "2026-06-11T01:06:35.974", "createdAt" : "2026-06-12T01:06:35.621", "lastUpdated" : "2026-06-14T22:58:59.581", "ingestTimestamp" : "2026-06-12T01:06:35.621", "mongoId" : "6a2adaa374d8ee00a071c5c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://wd1.myworkdaysite.com/recruiting/wf/WellsFargoJobs/job/PHOENIX-AZ/Escalations-Associate-Manager_R-551073", "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Fraud resolution", "Data gathering", "Data interpretation", "Leadership", "Escalation management", "Team supervision", "Customer support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Unsecured Lending Operations", "Small Business", "Retail", "Personal Lines", "Loan", "Financial Services", "Credit Card Industry", "Tableau", "ECIP", "Nexidia", "NICE", "FDR", "CSS", "CIV", "JIRA" ], "skillCount" : 29, "jobCategory" : "other", "seniorityLevel" : "manager", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a30894af292fd229c09334d", "title" : "Retail Sales Associate", "company" : "North40 Outfitters", "industry" : "Retail", "salary" : { "min" : 17.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Colville, WA, United States", "locations" : [ "Colville", "WA", "United States" ], "timestamp" : "2026-06-16T10:54:28.026", "fingerprint" : "bcd081b0dabb04bbfd02adfeb250581fbf9af2742e3c9f5f94085c2bae02f73e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/North40Outfitters/744000132295488-retail-sales-associate-animal-health-", "externalId" : "744000132295488", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Colville", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "48.5465695,-117.9055370" } ], "locationText" : "Colville, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist customers with product selection, Process sales transactions accurately, Maintain store appearance and organization, Handle customer inquiries and issues, Achieve sales targets and goals, Stock and replenish merchandise, Participate in team meetings and training", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers. We’re barrel racers and river chasers. We’re honest. We’re helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It’s what we do every day. Our Values : * Embrace Authenticity * Encourage Transparency * Promote Learning * Build Trust * Earn Respect * Deliver Value * Serve Our Customers North 40 Outfitters in Colville, WA., is looking to hire a Full-Time Animal Health & Pets Associate to join our team. We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As a Animal Health & Pets Associate at North 40, you play a key role in the overall customer experience by providing outstanding customer service, generating sales and suggesting products, stocking and merchandising, maintaining a clean and organized department and safeguarding company assets. This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Sat 7 am to 7 pm, and Sunday 9 am to 5 pm. This shift can include working weekends and certain holidays and will require flexibility in scheduling based on business needs. ## Qualifications * Willingness to share credit, work with others in a team environment, and define success collectively rather than individually * Ability to take initiative, embrace change, and learn new things * Drive to be dependable, and to perform well against the expectations of the role * Ability to work independently or in a group setting * Committed to supplying our North 40 guests with phenomenal customer service * Good communication skills and the ability to effectively engage with individuals on a regular basis * Must be able to multitask and prioritize * Ability to work in a fast paced environment while remaining detailed and focused * Working knowledge of small and large animals in areas of vaccines, feed and livestock equipment, equine and tack, and general animal health required * Previous merchandising experience is helpful * Ability to educate and assist customers on the brands that North 40 sells * Understanding of correct lifting and loading techniques. Physical ability to lift and carry 0-15 lbs. continuously, 15-50 lbs. frequently, and 50-55 lbs. occasionally, and team lift anything over 55 lbs. Spending 100% of work time on your feet, including use of ladders, rolling staircases and pallet jacks. ## Additional Information BENEFITS & COMPENSATION We offer a competitive wage of $17.13 per hour, a rewarding work environment, and generous benefits and perks such as paid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells. North 40 Outfitters is proud to be an Equal Opportunity Employer.", "summaryDescription" : "Retail Sales Associate at North40 Outfitters. Assist customers with product selection. Process sales transactions accurately", "postedDate" : "2026-06-15T22:58:05.000", "createdAt" : "2026-06-16T01:44:30.595", "lastUpdated" : "2026-06-16T10:54:28.026", "ingestTimestamp" : "2026-06-16T01:44:30.595", "mongoId" : "6a30894af292fd229c09334d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35360, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7fce74d8ee00a095664c", "title" : "Loan Servicing Specialist", "company" : "Climate First Bank", "industry" : "Banking", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Loan Servicing Specialist in the United States, adjusted for the banking industry and remote work." }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-15T10:13:30.290", "fingerprint" : "8964180cb33433c2a186cd86ad9a14c8bfea2a3683914e75d4f7db48641bea99", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/climatefirstbank/jobs/4273939009", "externalId" : "4273939009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "minimumEducation" : "Associate's", "experienceMinYears" : 2, "coreResponsibilities" : "Service loans, Manage banking operations", "domainKnowledge" : "Climate finance; Solar lending", "domainList" : [ "climate-finance", "solar-lending" ], "domainSpecificKnowledge" : [ "Climate finance", "Solar lending" ], "specialRequirements" : "Eastern Standard Hours, Occasional U. S. travel, Tobacco-Free employer, Sustained standing and sitting, Frequent communication, Use of PC, Occasional lifting up to 20 lbs", "qualificationsBasic" : "2+ years loan servicing experience, 2+ years banking experience, Commercial loan experience", "qualificationsPreferred" : "Associate's degree preferred, Bachelor's degree preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are changing FINANCE to finance CHANGE! At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental Associate’s or Bachelor’s degree preferred. 2+ years of loan servicing or banking experience required. Commercial loan experience Eastern Standard Hours. Occasional U. S. travel for company events. Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance. Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. The Hiring Process: Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team. Our process follows the Topgrading Methodology — we hire A-Players through a structured, transparent process that includes: Cognitive and personality assessments An application form spanning your full education and work history 3 conversation stages with key team members- get to know us! Credit and background checks conducted before the final interview Final Step: Connect us with former mentors and managers of our choice for reference chats. We do not offer visa sponsorship and will not pursue candidates without valid work authorization. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Loan Servicing Specialist at Climate First Bank. Service loans. Manage banking operations", "postedDate" : "2026-06-14T08:17:42.306", "createdAt" : "2026-06-14T08:17:42.306", "lastUpdated" : "2026-06-15T10:13:30.290", "ingestTimestamp" : "2026-06-14T08:17:42.306", "mongoId" : "6a2c7fce74d8ee00a095664c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Climate finance", "Solar lending" ], "skillCount" : 2, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305fd4f292fd229cf814c7", "title" : "Operations Associate", "company" : "Core One", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Operations Associate in Sterling, United States, adjusted for the government industry and company size." }, "location" : "Sterling, VA", "locations" : [ "Sterling", "VA" ], "timestamp" : "2026-06-16T07:28:27.333", "fingerprint" : "a1dc1c25e991dae8bf4ccbcaf2cb182fbfe33d60960b590ba79a818a5203d775", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/coreone/jobs/8593041002", "externalId" : "8593041002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sterling", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.0036850,-77.4083096" } ], "locationText" : "Sterling, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "rawDescription" : "Core One seeks a Operations Associate who will provide administrative, analytical, and operational support across various the Company functions, including Contracts, Financial Planning & Analysis, Security, and Information Technology. This position supports the execution of departmental priorities, assists with process improvement initiatives, maintains operational records and reporting, and performs a variety of activities that contribute to the efficient operation of the business. The Operations Associate is expected to demonstrate strong attention to detail, a willingness to learn, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. The role is designed to provide broad exposure to operational functions while developing expertise in one or more disciplines over time PRIMARY RESPONSIBILITIES Support operational activities across Contracts, Financial Planning & Analysis, Security, and Information Technology functions as assigned. Assist with the preparation, maintenance, and organization of operational records, reports, trackers, and documentation. Support onboarding, offboarding, personnel actions, visitor requests, access requests, and other administrative processes. Assist with contract administration activities, including maintaining contract files, tracking deliverables, monitoring reporting requirements, and supporting document preparation. Support Financial Planning & Analysis activities through data collection, report preparation, labor tracking, staffing analysis, and other administrative or analytical tasks. Assist Security personnel with clearance administration, visit requests, training records, compliance documentation, inspections, and other security-related activities. Support Information Technology operations through asset tracking, account administration activities, inventory management, documentation maintenance, and coordination with internal and external support providers. Maintain confidentiality of sensitive company, personnel, contractual, financial, and security-related information. Perform other duties as assigned in support of Operations objectives. MINIMUM REQUIREMENTS: Bachelor's degree in Business Administration, Finance, Accounting, Information Systems, Contract Management, Security Studies, or a related field preferred. 0-2 years of professional experience in administrative, operational, analytical, or business support functions. Strong organizational skills and attention to detail. Ability to manage multiple assignments and competing priorities. Strong written and verbal communication skills. Proficiency with Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook. Demonstrated ability to learn new systems, processes, and business concepts quickly. Ability to work independently while collaborating effectively with cross-functional teams. Active Secret clearance preferred or ability to obtain and maintain a Secret clearance. About Core One Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first and is comprised of outstanding professionals from the national security community. Because Core One is committed to seeking top talent, we offer competitive compensation and benefits packages. In addition, Core One is a team-oriented, dynamic and growing company that values exceptional performance. Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. __PRESENT __PRESENT", "summaryDescription" : "Operations Associate at Core One", "postedDate" : "2026-06-15T23:23:31.102", "createdAt" : "2026-06-15T23:23:31.102", "lastUpdated" : "2026-06-16T07:28:27.333", "ingestTimestamp" : "2026-06-15T23:23:31.102", "mongoId" : "6a305fd4f292fd229cf814c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7fce74d8ee00a095664b", "title" : "Loan Servicing Manager", "company" : "Climate First Bank", "industry" : "Banking", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Manager in the Banking industry in the United States, adjusted for remote work and the specified experience level." }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-15T09:19:32.872", "fingerprint" : "13014e81d551dbd2324d7fa9db86ae62b3df75d13365f81894b0df2255e05b4a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/climatefirstbank/jobs/4283808009", "externalId" : "4283808009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 7, "experienceLevel" : "Manager", "professionalSkills" : [ "Loan servicing operations" ], "hardSkillsList" : [ "Financial services" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Financial services", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Loan servicing, Leadership", "majorSkillsList" : [ "Loan servicing", "Leadership" ], "coreResponsibilities" : "Carry out managerial operations, Carry out loan servicing operations, Bring tasks to completion, Anticipate slowdowns, Mitigate slowdowns, Balance efficiency, Balance attention to detail", "domainKnowledge" : "Climate finance; Solar lending", "domainList" : [ "climate-finance", "solar-lending" ], "domainSpecificKnowledge" : [ "Climate finance", "Solar lending" ], "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Occasional U.S. travel, Tobacco-Free employer, Sustained standing and sitting, Frequent communication, Use of PC, Occasional lifting up to 20 lbs", "qualificationsBasic" : "7+ years loan servicing experience, Commercial loan experience required, Prior leadership experience required", "qualificationsPreferred" : "Bachelor's preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are changing FINANCE to finance CHANGE! At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental Bachelor’s preferred. 7+ years of loan servicing experience. Commercial loan experience required. Prior leadership experience required. Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results, independently carrying out managerial and loan servicing operations in a high-volume environment. You understand what it takes to bring tasks to completion, are able to anticipate and mitigate slowdowns and have a unique ability to balance efficiency and attention to detail. A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance. Organization Eastern Standard Hours. Occasional U. S. travel for company events or leadership sessions. Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance. Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. The Hiring Process: Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team. Our process follows the Topgrading Methodology — we hire A-Players through a structured, transparent process that includes: Cognitive and personality assessments An application form spanning your full education and work history 3 conversation stages with key team members- get to know us! Credit and background checks conducted before the final interview Final Step: Connect us with former mentors and managers of our choice for reference chats. We do not offer visa sponsorship and will not pursue candidates without valid work authorization. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Loan Servicing Manager at Climate First Bank. Skills: Loan servicing, Leadership. Carry out managerial operations. Carry out loan servicing operations", "postedDate" : "2026-06-14T03:12:55.966", "createdAt" : "2026-06-14T03:12:55.966", "lastUpdated" : "2026-06-15T09:19:32.872", "ingestTimestamp" : "2026-06-14T03:12:55.966", "mongoId" : "6a2c7fce74d8ee00a095664b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Financial services", "Leadership", "Loan servicing", "Loan servicing operations", "Climate finance", "Solar lending" ], "skillCount" : 6, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d089574d8ee00a0ac598a", "title" : "Manager of Banking Operations", "industry" : "Banking", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager of Banking Operations in Springfield, United States, adjusted for seniority and industry." }, "location" : "Springfield, IL", "locations" : [ "Springfield, IL" ], "timestamp" : "2026-06-15T10:12:17.301", "fingerprint" : "e5373efc1661ef69af6200632c5f1deb7d4cc31df1cb43786fb7f7b95aa30c26", "source" : "jazzhr", "language" : "en", "externalId" : "gWvs2iTFwF", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7990175,-89.6439575" } ], "locationText" : "Springfield, Illinois, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Operational metrics" ], "hardSkills" : [ { "name" : "Operational metrics", "level" : "intermediate" } ], "majorSkills" : "Process management, Continuous improvement", "majorSkillsList" : [ "Process management", "Continuous improvement" ], "coreResponsibilities" : "Manage banking operations, Improve operational processes", "summaryDescription" : "Manager of Banking Operations. Skills: Process management, Continuous improvement. Manage banking operations. Improve operational processes", "createdAt" : "2026-06-14T08:05:38.862", "lastUpdated" : "2026-06-15T10:12:17.301", "ingestTimestamp" : "2026-06-14T08:05:38.862", "mongoId" : "6a2d089574d8ee00a0ac598a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Operational metrics", "Process management", "Continuous improvement", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308466f292fd229c073a4e", "title" : "Retail Associate (PT)", "company" : "Red Wing Shoe Company", "industry" : "Retail", "salary" : { "min" : 1500.0, "max" : 2050.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orem, UT, United States", "locations" : [ "Orem", "UT", "United States" ], "timestamp" : "2026-06-16T12:29:27.514", "fingerprint" : "06ee8685c829d3a64bf0b4a075b588c4b4ec76fec19b92d6863b510bb6b27cf1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/RedWingShoeCompany/744000132223878-retail-associate-pt-", "externalId" : "744000132223878", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orem", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2981599,-111.6944313" } ], "locationText" : "Orem, Utah, United States", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Provide excellent customer service, Assist customers with product selection, Process sales transactions accurately, Maintain store appearance and organization, Achieve sales goals and targets, Handle customer inquiries and complaints, Restock merchandise as needed, Participate in inventory management", "domainKnowledge" : "Footwear product knowledge; Retail sales strategies", "domainList" : [ "footwear-product-knowledge", "retail-sales-strategies" ], "domainSpecificKnowledge" : [ "Footwear product knowledge", "Retail sales strategies" ], "communicationSkills" : "Customer interaction", "outcomesObjectives" : "Meet or exceed sales targets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The targeted hiring range for this part-time position is$15.00 - $20.50 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process. Our benefits package for part-time employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security. You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you’ll see the difference. From our life-friendly retail schedules to career advancement, you’ll feel the difference. And, when you create remarkable, in-store experiences for customers who build, shape, and protect the world around them -- you’ll make a difference. We’re not just retail. We are Red Wing. GENERAL PURPOSE OF JOB: Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service. ESSENTIAL DUTIES and RESPONSIBILITIES: * Guide each customer through RWSC’s Ultimate Fit Experience * Provide appropriate accessory recommendation, educate customers on the benefits of each * Generate Industrial Sales Leads * Achieve and exceed daily productivity and sales goals * Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards * Maintain proficiency with product knowledge, technical, and operating standards through continuous learning * Maintain safe and healthy work environment by following organization standards and legal regulations * Provide direct support in the daily operations of the retail store OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions): * Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software * Maintain quality service by establishing, following, and enforcing organization quality system standards * Uphold Red Wing Shoe Company’s core values * Willingness to perform additional duties as required * Conduct self-accordance to RWSC policies * Build collaborative relationships between you and key people with whom you’ll work or interact with ## Qualifications EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES: * High School Diploma/GED or equivalent work experience * Must be age 18+ within 30 days of application * 1-2 years relevant experience * Results oriented * Effective Written/Verbal Communication * Computer Utilization ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES: * Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure * Profit and loss knowledge * Naturally curious, has passion for new ideas, and looks to drive growth * Problem solving * Retail Footwear PHYSICAL DEMANDS: * Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time * Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays. WORK ENVIRONMENT: * Retail Store ## Additional Information Red Wing Shoes is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact [rwsc.recruitment@redwingshoes.com](mailto:rwsc.recruitment@redwingshoes.com) or call 651-388-8211-. Please view Equal Employment Opportunity Posters provided by OFCCP at [https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm](https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.dol.gov%2Fofccp%2Fregs%2Fcompliance%2Fposters%2Fofccpost.htm&data=05%7C01%7CKrissy.Owens%40redwingshoes.com%7C268bcb17abee43f2694808da2301a377%7C9ce83773ccc5486db7a875038586fb71%7C0%7C0%7C637860787544723257%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=q5mf8qnLO85HaOYwzVrXiv16BSVj1No4lhQ9Cxu1XmM%3D&reserved=0) All offers of employment are contingent on satisfactory results of a background check. Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)", "summaryDescription" : "Retail Associate (PT) at Red Wing Shoe Company. Provide excellent customer service. Assist customers with product selection", "postedDate" : "2026-06-15T14:49:35.000", "createdAt" : "2026-06-16T01:43:03.229", "lastUpdated" : "2026-06-16T12:29:27.514", "ingestTimestamp" : "2026-06-16T01:43:03.229", "mongoId" : "6a308466f292fd229c073a4e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 3120000, "salaryAnnualMax" : 4264000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Footwear product knowledge", "Retail sales strategies" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a16141b58b93c861e8d30f5", "title" : "OIB Service Specialist III-IV", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 4083.0, "max" : 7503.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "827026", "locations" : [ "827026", "
Lubbock:2002 W Loop 289 (320TX-4191)
2002 W Loop 289
Ste 117
Lubbock, 79407-1715

" ], "certifications" : [ "CRC credentials", "LPC renewals" ], "timestamp" : "2026-06-16T02:08:20.131", "fingerprint" : "a0a8af4c2d4d6fbf8d532009719a05a53253c3e933b420856b4e35a880d21ca2", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=35023", "externalId" : "35023", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lubbock", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5855677,-101.8470215" } ], "locationText" : "Lubbock, Texas, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Social services" ], "hardSkillsList" : [ "Independent living skills", "Communication skills", "Basic travel skills" ], "hardSkills" : [ { "name" : "Independent living skills", "level" : "intermediate" }, { "name" : "Communication skills", "level" : "intermediate" }, { "name" : "Basic travel skills", "level" : "intermediate" } ], "majorSkills" : "Adjustment to blindness, Independent living", "majorSkillsList" : [ "Adjustment to blindness", "Independent living" ], "coreResponsibilities" : "Oversee OIB Service Specialists, Teach customers core skills, Assess customers' level of functioning, Determine eligibility, Develop independent living plan, Coordinate other services, Establish business relationships with CILs, Coordinate community resource contacts, Participate in unit administration, Participate in program development, Develop internal policies, Develop internal procedures, Serve as back-up to Manager, Represent on workgroups, Represent on OIB activities, Complete case service delivery documentation, Maintain case service delivery documentation, Monitor case service delivery documentation, Provide training to OIB Service Specialists, Mentor OIB Service Specialists, Interact with individuals, Interact with community agencies, Explain OIB services, Participate in planning group skills activities, Lead planning for group skills activities, Provide instructions during group skills training, Perform related work as directed", "teamCollaboration" : "Workgroups; Community agencies", "projectManagementSkills" : [ "Program development" ], "domainKnowledge" : "Blind & Visual Impairments; Vocational Rehabilitation (VR); Adjustment to blindness; Independent living skills", "domainList" : [ "blind-visual-impairments", "vocational-rehabilitation-vr", "adjustment-to-blindness", "independent-living-skills" ], "domainSpecificKnowledge" : [ "Blind & Visual Impairments", "Vocational Rehabilitation (VR)", "Adjustment to blindness", "Independent living skills" ], "documentationSkills" : "Case service delivery documentation", "continuousLearning" : "Tuition assistance program; FREE CEUs", "specialRequirements" : "Up to 75% travel, Method of transportation responsibility of employee, Ability to lift/carry 10 pounds", "outcomesObjectives" : "Achieve employment goals", "qualificationsBasic" : "Graduation from accredited four-year college or university with major coursework in human services, social science, business, or related field, Two years of full-time qualifying experience in social and rehabilitative services teaching and counseling persons with social medical eligibility, or entitlement programs, Three years and six months of full-time qualifying experience in social and rehabilitative services teaching and counseling persons with social medical eligibility, or entitlement programs, Twelve semester hours of graduate study may substitute for each year of required college, One additional year of full-time qualifying experience may substitute for each year (30 semester hours) of required college, Ability to lift/carry 10 pounds", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VR According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020. This jobless rate continues to be much higher than the rate for those without disabilities. PUBLIC SERVICE IN VR IS FOR YOU… -If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals! -If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest: Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans. -If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay. -If you have direct VR Counseling work experience, receive higher starting salary. -If you want to advance your education with our tuition assistance program. -FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals. The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking an Older Individuals who are Blind (OIB) Service Specialist III-IV to join the Vocational Rehabilitation Division in the Department of Blind Services, Older Individuals who are Blind (OIB) Program. This position will be located at 2002 W Loop 289, Lubbock, TX. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include: - Competitive starting salary: $4,083.33 - $7,503.29/month. - Salary and position level will be based on experience and demonstrated skills. - This is a career ladder position which means each level is required to meet the established career ladder requirements in order to be promoted to the next level. - Additional benefits for active employees: https://www.ers.texas.gov/Active-Employees/Health-Benefits. The Older Individuals who are Blind (OIB) Service Specialist III-VI is hired by and reports to the OIB Manager. Performs complex (journey-level) to highly advanced and/or supervisory (senior-level) social service or case management work. Work involves collecting, preparing, and reviewing cases to facilitate access to medical, educational, social, and other services; and providing intervention and frequent contact with individuals, facilities, and service providers. Works under general to minimal supervision, with limited to extensive latitude for the use of initiative. GENERAL DUTIES: - Oversees, teaches and assists other OIB Service Specialists in teaching customers core skills in areas of adjustment to blindness, independent living skills, communication skills, basic travel skills, use of support systems, and quality of living. - Independently assesses customers’ level of functioning for the purpose of determining eligibility, develops the individuals’ independent living plan, and coordinates other services necessary to achievement of goals. - Establishes and coordinate business relationships with Center(s) for Independent Living (CILs) and other community resource contacts to ensure customers continue to receive service delivery for goods/services not available through the OIB program. - Participates in unit administration and program development and develops internal policies and procedures. - Serves as back-up to Manager for representation on workgroups and other OIB activities. - Completes, maintains and monitors documentation of case service delivery. - Provides training and mentoring to other OIB Service Specialists. - Independently interacts with individuals and community agencies to explain OIB services. - Participates in planning or leads planning for group skills activities in the region and provide instructions during group skills training for customers. - Performs related work as directed. MINIMUM QUALIFICATIONS: - OIB Service Specialist III: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. - OIB Service Specialist IV: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years and six months of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. - OIB Service Specialist V: Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus three years and six months of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs. For all levels, Twelve semester hours of graduate study from an accredited college or university may be substituted for each year of the required qualifying experience; One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required college. This position involves up to 75% travel in order to provide services to customers in their homes and communities. Method of transportation is the responsibility of employee. Duty may also require the ability to lift/carry 10 pounds. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Lubbock", "summaryDescription" : "OIB Service Specialist III-IV at Texas Workforce Commission. Skills: Adjustment to blindness, Independent living. Oversee OIB Service Specialists. Teach customers core skills", "createdAt" : "2026-06-14T20:43:38.957", "lastUpdated" : "2026-06-16T02:08:20.131", "ingestTimestamp" : "2026-06-14T20:43:38.957", "mongoId" : "6a16141b58b93c861e8d30f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48996, "salaryAnnualMax" : 90036, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Independent living skills", "Communication skills", "Basic travel skills", "Adjustment to blindness", "Independent living", "Case management", "Social services", "Program development", "Blind & Visual Impairments", "Vocational Rehabilitation (VR)", "CRC credentials", "LPC renewals" ], "skillCount" : 12, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.92 }, { "id" : "6a306ee6f292fd229cfe2c00", "title" : "Retail Store Associate", "industry" : "Retail Store Associates", "salary" : { "min" : 15.0, "max" : 19.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "Ardmore, PA", "locations" : [ "Ardmore, PA" ], "timestamp" : "2026-06-16T11:07:46.322", "fingerprint" : "c3ec1113b38aa28a6968f0d900de9abd4725743091511f9e59ca9612d0991901", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/heyrowan/83f41143-4a5c-47bf-9a86-29c4ebd85c6f/apply", "externalId" : "83f41143-4a5c-47bf-9a86-29c4ebd85c6f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ardmore", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0041280,-75.2882893" } ], "locationText" : "Ardmore, Pennsylvania, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Product knowledge", "Visual displays" ], "hardSkillsList" : [ "Basic math skills" ], "hardSkills" : [ { "name" : "Basic math skills", "level" : "intermediate" } ], "majorSkills" : "Sales, Customer service, Product recommendation", "majorSkillsList" : [ "Sales", "Customer service", "Product recommendation" ], "coreResponsibilities" : "Greet customers warmly, Welcome customers, Create a celebratory environment, Check customers in, Help customers book appointments, Help customers choose jewelry, Help customers style jewelry, Answer customer questions, Promote Rowan’s products, Upsell Rowan’s products, Maintain product knowledge, Meet sales targets, Exceed performance metrics, Communicate value of services, Communicate value of products, Convert piercing customers, Keep studio clean, Keep studio organized, Keep studio stocked, Follow health and safety regulations, Receive inventory, Restock inventory, Price inventory, Display inventory, Clean inventory, Maintain inventory, Process transactions accurately, Conduct stock checks, Replenish displays, Maintain customer records, Maintain consent forms, Maintain waiver forms, Maintain aftercare instructions", "teamCollaboration" : "Work closely with Studio Manager; Work closely with Studio Nurse Piercers; Provide seamless service; Participate in team meetings; Participate in training sessions; Support team in achieving goals; Maintain positive work environment", "domainKnowledge" : "Piercing procedures; Hypoallergenic jewelry; Ear stacking; Aftercare instructions", "domainList" : [ "piercing-procedures", "hypoallergenic-jewelry", "ear-stacking", "aftercare-instructions" ], "domainSpecificKnowledge" : [ "Piercing procedures", "Hypoallergenic jewelry", "Ear stacking", "Aftercare instructions" ], "toolProficiency" : [ "POS", "Technology systems", "Software systems" ], "continuousLearning" : "Continuously improve skills; Continuously improve product knowledge", "specialRequirements" : "Climbing ladders, Bending, Lifting, Reaching above waist, Reaching below waist", "outcomesObjectives" : "Meet or exceed individual sales targets; Meet or exceed performance metrics", "qualificationsBasic" : "Retail or service industry experience, Ability to lift up to 25 pounds, Standing for a full 8-hour shift", "qualificationsPreferred" : "Independent thinker, Can do attitude, Love jewelry, Helping customers choose earrings, Pride in delivering exceptional customer service, Thrive in a busy environment, Know how to keep busy, Enjoy spending time with people, Nice, friendly, outgoing, Easy to get along with, Like being part of a team, Flexible, Willing to lend a helping hand, Flexibility to work weekends, nights and holidays", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description About This Role: We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Suburban Square studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager. ## What you'll be doing as a Retail Store Associate Customer Service: Warmly greet, and welcome, customers helping create a celebratory environment. Check customers in or help them book an appointment leveraging POS, technology and software systems. Help customers choose and style their piercing and hypoallergenic non-piercing jewelry. Professionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries. Sales & Product Knowledge: Promote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items. Maintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions. Meet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers. Studio Maintenance + Operations: Help keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products. Follow all health and safety regulations, particularly in areas related to piercing procedures and hygiene. Assist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays. Team Collaboration: Work closely with Studio Manager and Studio Nurse Piercers to provide seamless service to customers. Participate in team meetings and training sessions to continuously improve skills and product knowledge. Support the team in achieving studio-wide goals and maintaining a positive work environment. Administrative Duties: Process transactions accurately, including sales, returns, and exchanges. Assist with inventory management by conducting regular stock checks and replenishing displays as needed. Maintain accurate customer records, including consent and waiver forms and aftercare instructions. ## Experience we're looking for Retail or service industry experience is a plus. You must be able to work weekends, nights and holidays. An independent thinker with a can do attitude. You love jewelry and helping customers choose their earrings! You pride yourself on delivering exceptional customer service. You thrive in a busy environment and know how to keep busy when it’s quieter. You enjoy spending time with people. You are nice, friendly, outgoing, and easy to get along with. You like being part of a team. You are flexible and willing to lend a helping hand. Strong communication skills. Strong basic math skills. The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required. Standing for a full 8-hour shift is a regular part of this role. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns. You make a commitment and stick to it! ## Benefits & Perks Compensation: $15-19 per hour + commission! 401k and Roth IRA Plans. Generous employee discounts on our amazing products and services! Employee Assistance Program (EAP) Resources. Team Member Referral Bonus plan for Studio positions.", "summaryDescription" : "Retail Store Associate. Skills: Sales, Customer service, Product recommendation. Greet customers warmly. Welcome customers", "postedDate" : "2026-06-15T21:10:57.824", "createdAt" : "2026-06-15T21:10:57.824", "lastUpdated" : "2026-06-16T11:07:46.322", "ingestTimestamp" : "2026-06-16T03:24:42.422", "mongoId" : "6a306ee6f292fd229cfe2c00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 19, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Basic math skills", "Sales", "Customer service", "Product recommendation", "Product knowledge", "Visual displays", "Piercing procedures", "Hypoallergenic jewelry", "Ear stacking", "Aftercare instructions", "POS", "Technology systems", "Software systems" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306ee6f292fd229cfe2bff", "title" : "Retail Store Associate", "company" : "Rowan", "industry" : "Retail Store Associates", "salary" : { "min" : 15.0, "max" : 19.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "New York, NY", "locations" : [ "New York, NY" ], "timestamp" : "2026-06-16T15:11:07.707", "fingerprint" : "a7ffc9f9392fda558db06042fbb8e427ee4427d4967fc94ed70c2745c19cffa4", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/heyrowan/67a4e027-73dd-452e-a095-c1f6f04211c5/apply", "externalId" : "67a4e027-73dd-452e-a095-c1f6f04211c5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "PART_TIME", "remoteFriendly" : false, "rawDescription" : "## Description About This Role: We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Roosevelt Field studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager. Ideal Availability: We are seeking candidates with strong availability during afternoons, evenings, and nights. Weekend and holiday availability is required. ## What you'll be doing as a Retail Store Associate Customer Service: Warmly greet, and welcome, customers helping create a celebratory environment. Check customers in or help them book an appointment leveraging POS, technology and software systems. Help customers choose and style their piercing and hypoallergenic non-piercing jewelry. Professionally answer customer questions about piercing procedures, aftercare, and product details whether on the selling floor or answering phone inquiries. Sales & Product Knowledge: Promote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other related items. Maintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care instructions. Meet or exceed individual sales targets and performance metrics, by effectively communicating the value of Rowan’s services and products to customers and converting piercing customers into non-piercing jewelry customers. Studio Maintenance + Operations: Help keep the studio clean, organized, and stocked with all necessary supplies, including jewelry, piercing and cleaning products. Follow all health and safety regulations, particularly in areas related to piercing procedures and hygiene. Assist managers to receive, restock, price, display, clean, and maintain inventory through day-to-day upkeep of visual displays. Team Collaboration: Work closely with Studio Managers and Studio Nurse Piercers to provide seamless service to customers. Participate in team meetings and training sessions to continuously improve skills and product knowledge. Support the team in achieving studio-wide goals and maintaining a positive work environment. Administrative Duties: Process transactions accurately, including sales, returns, and exchanges. Assist with inventory management by conducting regular stock checks and replenishing displays as needed. Maintain accurate customer records, including consent and waiver forms and aftercare instructions. ## Experience we're looking for Retail or service industry experience is a plus. You must be able to work weekends, nights and holidays. An independent thinker with a can do attitude. You love jewelry and helping customers choose their earrings! You pride yourself on delivering exceptional customer service. You thrive in a busy environment and know how to keep busy when it’s quieter. You enjoy spending time with people. You are nice, friendly, outgoing, and easy to get along with. You like being part of a team. You are flexible and willing to lend a helping hand. Strong communication skills. Strong basic math skills. The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required. Standing for a full 8-hour shift is a regular part of this role. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns. You make a commitment and stick to it! ## Benefits & Perks Compensation: $15-19 per hour + commission! 401k and Roth IRA Plans. Generous employee discounts on our amazing products and services! Employee Assistance Program (EAP) Resources. Team Member Referral Bonus plan for Studio positions. ## Additional Information Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). ", "summaryDescription" : "Retail Store Associate at Rowan", "postedDate" : "2026-06-15T21:00:07.870", "createdAt" : "2026-06-15T21:00:07.870", "lastUpdated" : "2026-06-16T15:11:07.707", "ingestTimestamp" : "2026-06-16T03:26:06.610", "mongoId" : "6a306ee6f292fd229cfe2bff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 19, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e437f8b1b0376634c88d", "title" : "Escalations Splst Spanish, Worldwide Operations Security (WWOS)", "company" : "Amazon.com Services LLC", "industry" : "Investigation Loss Prevention, Real Estate/Facilities, Logistics", "salary" : { "min" : 42300.0, "max" : 72600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Goodyear, Arizona, USA", "locations" : [ "Goodyear, Arizona, USA" ], "timestamp" : "2026-06-15T05:33:35.336", "fingerprint" : "a69e99a926abfba3c55abbc3115896f1221fc68c1cd2feb1d4f30a0e83cc9177", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3072563/apply", "externalId" : "9dea0417-35ad-4376-bdae-ede1ad5de7e6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Goodyear", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4672279,-112.3853489" } ], "locationText" : "Goodyear, Arizona, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Crisis management", "Risk monitoring", "Alarm monitoring", "Crisis response", "Issue troubleshooting", "Credential issuance" ], "hardSkillsList" : [ "Oral communication", "Writing skills" ], "softSkillsList" : [ "Ownership", "Customer obsession", "Patience" ], "hardSkills" : [ { "name" : "Oral communication", "level" : "intermediate" }, { "name" : "Writing skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership" }, { "name" : "Customer obsession" }, { "name" : "Patience" } ], "majorSkills" : "Customer service, Crisis management, Escalations", "majorSkillsList" : [ "Customer service", "Crisis management", "Escalations" ], "coreResponsibilities" : "Mitigate security and operational risks, Resolve customer and driver problems, Handle law enforcement customer driver contacts, Research and troubleshoot incidents, Triage incidents during delivery, Facilitate information flow, Resolve potential issues impacting delivery, Manage email and phone communications, Support other functions or projects, Intake emergency incidents, Assist in notification process", "teamCollaboration" : "Internal and external customers; Amazon and their stakeholders", "domainKnowledge" : "Shipping and Delivery Support; Amazon Supply Chain; Last mile deliveries; Workplace Incident Management", "domainList" : [ "shipping-and-delivery-support", "amazon-supply-chain", "last-mile-deliveries", "workplace-incident-management" ], "domainSpecificKnowledge" : [ "Shipping and Delivery Support", "Amazon Supply Chain", "Last mile deliveries", "Workplace Incident Management" ], "toolProficiency" : [ "MS Office Suite", "Word", "PowerPoint", "Excel", "Outlook", "InfoPath", "SharePoint" ], "communicationSkills" : "Concise oral; Concise writing; Clear communication", "problemSolvingSkills" : "Troubleshooting issues; Resolving conflicts; Approaching problems logically", "specialRequirements" : "Shift work required, Support any schedule, 24/7 operations support", "outcomesObjectives" : "Successful resolution of issues", "qualificationsBasic" : "High school or equivalent diploma, Conversational Spanish fluency, 3+ months customer service experience, 1+ years MS Office Suite experience, Multitasking experience, Typing skills at 35 WPM", "qualificationsPreferred" : "Bachelor's degree, Experience resolving conflicts, Experience providing crisis management triage, Exemplary performance record, Experience working in fast paced environments, Manage workload during stress, Effective communication composure empathy positive attitude", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projects Key job responsibilities - Support to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders. - Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers) - Quickly resolves any potential issues that may impact driver and customer delivery experience. - Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager. - Shift work will be required, potentially to include nights, weekends and Public Holidays. - Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. - We are open 24 hours and day and 7 days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting persons that included customers, community members, law enforcement, and delivery drivers. We specialize in last mile on the road incidents investigating driver's routes and assisting Amazon sites globally. Basic Qualifications: - High school or equivalent diploma - Conversational level fluency in Spanish - 3+ months of customer service experience/Operation Call/Command Center work environment - 1+ years of experience with MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc. - Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environment - Typing skills at 35 words per minute with high accuracy - Knowledge of working over internet and successfully navigating websites Preferred Qualifications: - Bachelor’s degree – Criminal Justice, Political Science, Crisis Management or Business Administration or similar - Exude patience and ownership with each customer - Experience in resolving conflicts and set appropriate expectations with customers - Experience providing crisis management triage - Exemplary performance record, particularly with regard to quality & productivity - Experience working in fast paced environments, and manage workload even during times of stress or escalated activity - Demonstrates effective, clear and professional written and oral communication and attention to detail - Demonstrates effective communication, composure, empathy, and a positive professional attitude - Customer Focus - Experience in approaching problems logically and with good judgment to ensure the appropriate customer outcome Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $42,300/year in our lowest geographic market up to $72,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Escalations Splst Spanish, Worldwide Operations Security (WWOS) at Amazon.com Services LLC. Skills: Customer service, Crisis management, Escalations. Mitigate security and operational risks. Resolve customer and driver problems", "postedDate" : "2026-06-13T08:32:50.912", "createdAt" : "2026-06-13T08:32:50.912", "lastUpdated" : "2026-06-15T05:33:35.336", "ingestTimestamp" : "2026-06-13T08:32:50.912", "mongoId" : "68c2e437f8b1b0376634c88d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3072563/apply", "salaryAnnualMin" : 42300, "salaryAnnualMax" : 72600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Oral communication", "Writing skills", "Ownership", "Customer obsession", "Patience", "Customer service", "Crisis management", "Escalations", "Risk monitoring", "Alarm monitoring", "Crisis response", "Issue troubleshooting", "Credential issuance", "Shipping and Delivery Support", "Amazon Supply Chain", "Last mile deliveries", "Workplace Incident Management", "MS Office Suite", "Word", "PowerPoint", "Excel", "Outlook", "InfoPath", "SharePoint" ], "skillCount" : 24, "jobCategory" : "marketing", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69fc497a4c40e2acd1a81ac9", "title" : "Manager IV", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager IV position in Austin, Texas, adjusted for government industry and manager seniority." }, "location" : "826983", "locations" : [ "826983", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-16T02:41:31.857", "fingerprint" : "f14b90b0c8e3349185d608d12239b2860d474275d8f38168fca22f815376e2b2", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34820", "externalId" : "34820", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "SQL, Python, Power BI, Tableau, Excel, SharePoint, Power Automate, Power Apps", "professionalSkills" : [ "Data analysis", "Data visualization", "Statistical analysis", "Stakeholder management", "Requirements gathering", "Performance management", "Quality assurance", "Budget management", "Expenditure monitoring" ], "hardSkillsList" : [ "Data collection", "Reporting", "Dashboard maintenance", "Query writing", "Data analysis", "Visualization development", "Pivot tables", "Chart creation" ], "softSkillsList" : [ "Leadership", "Problem solving", "Relationship building" ], "hardSkills" : [ { "name" : "Data collection", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Dashboard maintenance", "level" : "intermediate" }, { "name" : "Query writing", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Visualization development", "level" : "intermediate" }, { "name" : "Pivot tables", "level" : "intermediate" }, { "name" : "Chart creation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Problem solving" }, { "name" : "Relationship building" } ], "majorSkills" : "Business intelligence, Data analysis, Reporting, Data visualization", "majorSkillsList" : [ "Business intelligence", "Data analysis", "Reporting", "Data visualization" ], "coreResponsibilities" : "Manage end-to-end data collection and reporting process, Define and compile metrics, Create data visualizations, Generate reports, Maintain dashboards, Coordinate stakeholder input on data analytics needs, Develop and implement long- and short-term goals with, Identify and recommend enhancements for data analytics tools, Plan development and implementation of business and automation, Develop, implement, and maintain performance accountability processes, Develop, implement, and maintain quality assurance processes, Develop, implement, and maintain best practices and standards, Collaborate with other TWC divisions to collect and, Manage staff to ensure timely response and resolution, Motivate and develop staff, Prepare budget requests, Evaluate budget requests, Monitor expenditures, Perform other duties as assigned", "teamCollaboration" : "Internal and external users; Other TWC divisions; Leaders of other teams; Cross-functional collaboration", "projectManagementSkills" : [ "Project planning", "Development standards", "Quality assurance" ], "domainKnowledge" : "Workforce development data", "domainList" : [ "workforce-development-data" ], "domainSpecificKnowledge" : [ "Workforce development data" ], "toolProficiency" : [ "Power BI", "Excel", "SQL Management Studio", "Tableau", "Microsoft Office 365", "SharePoint", "Power Automate", "Power Apps" ], "communicationSkills" : "Written communication; Verbal communication; Presentations; Reports", "continuousLearning" : "Training opportunities; Development opportunities", "innovationCreativity" : "Creative problem solver", "problemSolvingSkills" : "Problem solver; Identify problems; Evaluate alternatives; Implement solutions; Recommend creative solutions", "specialRequirements" : "Must be a Texas resident, Willing to relocate to Texas", "outcomesObjectives" : "Ensure deliverables meet agreed upon quality and content; Ensure deliverables are reviewed and accepted; Ensure department goals and priorities are continually met on time; Ensure staff work smarter and more efficiently; Ensure staff are better organized", "qualificationsBasic" : "Five years of full-time experience in policy development, implementation, or interpretation, One year and six months of administrative management or supervisory experience, SQL proficiency, Python proficiency", "qualificationsPreferred" : "PhD preferred, Specific ML framework experience, Cloud platform certifications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the Workforce Automation department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You’re up to the challenge of leading a dynamic team driving business intelligence through data collection, analysis and reporting. You thrive in a fast-paced, rapidly evolving environment that presents new challenges every day. You enjoy working closely with internal and external users to build the best data visualizations to help agency leadership make data-informed decisions. You are a self-starting, creative problem solver, and an excellent communicator, keeping your team and leadership informed. You understand the value of developing excellent relationships with leaders of other teams to ensure cross-functional collaboration. WHAT YOU WILL DO: The Manager IV performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Manage the end-to-end data collection and reporting process, encompassing metric definition and compilation, data visualization, report generation and dashboard maintenance - Coordinate input from internal and external stakeholders on their data analytics needs - Work with executive management to develop and implement long- and short-term goals - Identify and make recommendations for maintenance and enhancement of TWC’s Workforce Development data analytics tools - Plan the development and implementation of enhanced business and automation projects, adhering to sound development standards, ensuring deliverables meet the agreed upon quality and content and are reviewed and accepted by all appropriate parties before acceptance. Develop, implement, and maintain performance accountability and quality assurance processes, best practices, and standards for the department - Collaborate with other TWC divisions to collect and report key metrics - Manage staff to ensure that customer support tickets are responded to and resolved in a timely manner - Motivate and develop staff, prepare and evaluate budget requests, and monitor expenditures - Perform other duties as assigned. YOU QUALIFY WITH: - Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. - Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: Knowledge of: - Best practices in data analysis including reasonability tests and QA - Relational databases and query languages - Data analytic software and tools for the analysis and development of visualizations (Power BI, Excel, SQL Management Studio, Tableau) - Microsoft Office 365 application suite Skill in: - Supervising, coaching and motivating staff to meet performance goals - Managing relationships with stakeholders to develop business requirements and modification requests - Creating new reports and specialized research projects including statistical analysis - Establishing priorities, standards, and measurement tools to monitor functions and ensure department goals and priorities are continually met on time - Coordinating and evaluating program activities, and implementing new ways for staff to work smarter, more efficiently, and be better organized - Preparing and delivering presentations, reports and recommendations - Balancing competing priorities and requests - Excellent written and verbal communication skills - SQL: Demonstrated expertise in writing complex queries and relational databases - Python: Proficient in Python programming for data analysis and automation - Data Visualization: Power BI and Tableau experience - MS Excel: Advanced skills in creating and manipulating pivot tables and charts - Microsoft Suite: Experience administering SharePoint and utilizing Forms, Power Automate, and Power Apps Ability to: - Work in a fast-paced, cross-functional environment - Communicate proactively with leadership, teams and internal and external stakeholders - Identify problems, evaluate alternatives, and implement effective solutions - Think outside the box to recommend creative solutions to challenges faced by the division - Develop and maintain excellent working relationships across the agency - Stay informed of programs and emerging technologies and legislative changes that may affect the department or TWC YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.32 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf . HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Manager IV at Texas Workforce Commission. Skills: Business intelligence, Data analysis, Reporting, Data visualization. Manage end-to-end data collection and reporting process. Define and compile metrics", "createdAt" : "2026-06-14T21:29:37.648", "lastUpdated" : "2026-06-16T02:41:31.857", "ingestTimestamp" : "2026-06-14T21:29:37.648", "mongoId" : "69fc497a4c40e2acd1a81ac9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data collection", "Reporting", "Dashboard maintenance", "Query writing", "Data analysis", "Visualization development", "Pivot tables", "Chart creation", "Leadership", "Problem solving", "Relationship building", "Business intelligence", "Data visualization", "Statistical analysis", "Stakeholder management", "Requirements gathering", "Performance management", "Quality assurance", "Budget management", "Expenditure monitoring", "Project planning", "Development standards", "Workforce development data", "Power BI", "Excel", "SQL Management Studio", "Tableau", "Microsoft Office 365", "SharePoint", "Power Automate", "Power Apps" ], "skillCount" : 31, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "69f9b8034c40e2acd1114099", "title" : "Escalations Splst - Japanese, Worldwide Operations Security (WWOS)", "company" : "Amazon.com Services LLC", "industry" : "Investigation Loss Prevention, Real Estate/Facilities, Logistics", "salary" : { "min" : 22.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Goodyear, Arizona, USA", "locations" : [ "Goodyear, Arizona, USA" ], "timestamp" : "2026-06-15T04:07:26.755", "fingerprint" : "29c60141f9410f8872eaa045fbd6ecd5d3799ae4ca9beca77ee300a62bd07a11", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409969/apply", "externalId" : "918b51c4-c3bf-4124-81b8-8f4b7dfc3e16", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Goodyear", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4672279,-112.3853489" } ], "locationText" : "Goodyear, Arizona, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Crisis management coordination", "Security risk monitoring", "Alarm monitoring services", "Workplace incident management", "Credential issuance" ], "hardSkillsList" : [ "Japanese fluency" ], "softSkillsList" : [ "Ownership", "Customer obsession" ], "hardSkills" : [ { "name" : "Japanese fluency", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership" }, { "name" : "Customer obsession" } ], "majorSkills" : "Escalations management, Security operations, Customer support", "majorSkillsList" : [ "Escalations management", "Security operations", "Customer support" ], "coreResponsibilities" : "Support drivers on-road, Support customers receiving shipments, Research and troubleshoot with internal tools, Triage incidents during delivery, Resolve issues impacting driver and customer delivery experience, Manage email and phone communications, Provide support to other functions, Support projects tasked by Crisis Operations Manager, Intake last mile emergency incidents, Intake under the roof emergency incidents, Assist in notification process of Amazon and stakeholders", "teamCollaboration" : "Cross-functional coordination; Vendor management; Stakeholder management; Internal and external customers", "domainKnowledge" : "Shipping and Delivery Support; Amazon Logistics; Global Security Operations Center", "domainList" : [ "shipping-and-delivery-support", "amazon-logistics", "global-security-operations-center" ], "domainSpecificKnowledge" : [ "Shipping and Delivery Support", "Amazon Logistics", "Global Security Operations Center" ], "communicationSkills" : "Concise oral skills; Concise writing skills", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Shift work required, Nights, weekends, Public Holidays, Support any schedule, 24/7 operations support", "outcomesObjectives" : "Mitigate security and operational risks; Bring to successful resolution; Solve driver and customer problems", "qualificationsBasic" : "High school or equivalent diploma, Work flexible schedule/shift/work area, 3+ months customer service experience, 3+ months Operation Call/Command Center work environment, Typing skills at 35 WPM", "qualificationsPreferred" : "Effective, clear, professional written and oral communication, Attention to detail, Effective communication, Composure, Empathy, Positive professional attitude", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon is seeking articulate, strategic applicants with a desire to work directly with customers, law enforcement and drivers to mitigate security and operational risks and bring to successful resolution in support of our Shipping and Delivery Support (SDS). SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple regions such as US, CA, MX, UK, India, and many countries within EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth’s most customer-centric company by solving driver and customer problems appearing throughout all delivery experiences. This unique role handles law enforcement, customer and driver contacts through different communication channels including phone, email, and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are crucial requirements for this role. This role will be located at our Global Security Operations Center (GSOC). The GSOC provides: global, regional, localized crisis management coordination and facilitation, regional geopolitical and security risk monitoring and expertise, and assistance with alarm monitoring services for Amazon’s regional locations, coordinates and facilitates the crisis management response to significant Workplace Incident Management events (workplace violence; WIM), troubleshoots issues with the alarm access control system, and issues credentials to critical data locations, among other daily service and projects Key job responsibilities - Support to drivers on-road and customers receiving shipments handled by Amazon Logistics by researching and troubleshooting with internal tools along with triaging incidents which could occur during delivery of customer’s orders. - Be an excellent communicator and influencer with the ability to facilitate the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers) - Quickly resolves any potential issues that may impact driver and customer delivery experience. - Manage email and phone communications, providing and supporting other functions and/or projects tasked by the Crisis Operations Manager, or Assistant Crisis Operations Manager. - Shift work will be required, potentially to include nights, weekends and Public Holidays. - Must be willing to support any schedule during our DAY, NIGHT, or MIXED hours shifts. - We are open 24 hours and day and 7 days a week A day in the life The Escalations Specialist will intake both last mile and under the roof emergency incidents that impact operations, life/safety, and Amazon brand. Assisting in the notification process of Amazon and their stakeholders. Candidates for this role must have conversational level fluency in Japanese. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist. They intake incidents assisting reporting persons that include customers, community members, law enforcement, and delivery drivers. We specialize in supporting last mile on the road incidents and assisting Amazon sites globally. Basic Qualifications: - High school or equivalent diploma - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ months of customer service experience/Operation Call/Command Center work environment - Typing skills at 35 words per minute with high accuracy Preferred Qualifications: - Demonstrates effective, clear and professional written and oral communication and attention to detail - Demonstrates effective communication, composure, empathy, and a positive professional attitude Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, AZ, Goodyear - 22.00 - 31.00 USD hourly", "summaryDescription" : "Escalations Splst - Japanese, Worldwide Operations Security (WWOS) at Amazon.com Services LLC. Skills: Escalations management, Security operations, Customer support. Support drivers on-road. Support customers receiving shipments", "postedDate" : "2026-06-13T08:11:36.910", "createdAt" : "2026-06-13T08:11:36.910", "lastUpdated" : "2026-06-15T04:07:26.755", "ingestTimestamp" : "2026-06-13T08:11:36.910", "mongoId" : "69f9b8034c40e2acd1114099", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409969/apply", "salaryAnnualMin" : 45760, "salaryAnnualMax" : 64480, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Japanese fluency", "Ownership", "Customer obsession", "Escalations management", "Security operations", "Customer support", "Crisis management coordination", "Security risk monitoring", "Alarm monitoring services", "Workplace incident management", "Credential issuance", "Shipping and Delivery Support", "Amazon Logistics", "Global Security Operations Center" ], "skillCount" : 14, "jobCategory" : "marketing", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a307f05f292fd229c0547e5", "title" : "Key Account Executive IV, Retail Tech, Google Cloud", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 205000.0, "max" : 340000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Key Account Executive IV in the Technology industry in Toronto, Canada, adjusted for Google's company size and executive seniority." }, "location" : "[Toronto, ON, Canada, [111 Richmond St W, Toronto, ON M5H 3K6, Canada], Toronto, M5H 3K6, ON, CA]", "locations" : [ "[Toronto, ON, Canada, [111 Richmond St W, Toronto, ON M5H 3K6, Canada], Toronto, M5H 3K6, ON, CA]" ], "timestamp" : "2026-06-16T12:18:27.422", "fingerprint" : "c773e5df977374343595a11ccf38c4134d751b7946d760746296adcb2a564ba7", "source" : "google", "language" : "en", "externalId" : "137297773656449734", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : false, "summaryDescription" : "Key Account Executive IV, Retail Tech, Google Cloud at Google", "postedDate" : "2026-06-16T01:49:22.222", "createdAt" : "2026-06-16T01:49:22.222", "lastUpdated" : "2026-06-16T12:18:27.422", "ingestTimestamp" : "2026-06-16T01:49:22.222", "mongoId" : "6a307f05f292fd229c0547e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5df99bc74574cb671a2d", "title" : "Purchaser IV", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Purchaser in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826755", "locations" : [ "826755", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "certifications" : [ "Certified Texas Purchasing Manager", "Certified Texas Contract Developer" ], "timestamp" : "2026-06-16T02:18:37.134", "fingerprint" : "843bba68b55fff189dedd8184aae0000db39b84de3b166b6adc1a8bf5a32c8c1", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=33973", "externalId" : "33973", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Procurement methods", "Contract issues" ], "hardSkillsList" : [ "Purchasing", "Procurement" ], "hardSkills" : [ { "name" : "Purchasing", "level" : "intermediate" }, { "name" : "Procurement", "level" : "intermediate" } ], "majorSkills" : "Purchasing, Procurement", "majorSkillsList" : [ "Purchasing", "Procurement" ], "coreResponsibilities" : "Perform purchasing and procurement work, Plan purchasing of commodities, Coordinate purchasing of commodities, Prepare specifications for purchasing commodities, Prepare procurement documents, Monitor maintenance of detailed records of items purchased, Monitor maintenance of detailed records of items received, Monitor maintenance of detailed records of items prepared, Monitor maintenance of detailed records of items issued, Provide technical assistance on procurement methods, Provide technical assistance on procurement tools, Provide technical assistance on contract issues, Perform technical activities related to agency procurements, Perform research activities related to agency procurements, Perform planning activities related to agency procurements, Perform administrative activities related to agency procurements, Interview agency staff to elicit information, Develop strong scope of work, Identify appropriate procurement method, Describe deliverables, Develop a work plan, Identify meaningful performance measures, Assist in collection of materials for specifications, Assist in organization of materials for specifications, Assist in analysis of materials for specifications, Assist in preparation of materials for specifications, Resolve issues with vendors, Conduct surveys to determine appropriate specifications, Research to determine appropriate specifications, Review information on goods, Review information on services, Evaluate information on goods, Evaluate information on services, Develop solicitation instruments, Assist in developing project budgets, Evaluate market information on goods, Evaluate market information on services, Coordinate with program staff in planning, Coordinate with program staff in development, Coordinate with program staff in implementation, Coordinate with program staff in analysis, Coordinate with program staff in documentation, Recommend procurement options, Assist in developing policy manuals, Assist in developing procedure manuals, Perform related work as assigned", "teamCollaboration" : "Group collaboration; Weekly meetings", "domainKnowledge" : "Texas government purchasing", "domainList" : [ "texas-government-purchasing" ], "domainSpecificKnowledge" : [ "Texas government purchasing" ], "toolProficiency" : [ "Microsoft Teams" ], "communicationSkills" : "Verbal skills; Written skills", "documentationSkills" : "Procurement documents; Solicitation instruments", "continuousLearning" : "Training and development opportunities", "specialRequirements" : "Must be a Texas resident, Willing to relocate to Texas", "qualificationsBasic" : "Two years of experience in purchasing and procurement of goods and services", "qualificationsPreferred" : "Certified Texas Purchasing Manager or Certified Texas Contract Developer (must be obtained within six months of hiring if not previously obtained), Three (3) years of government purchasing experience in Texas, Experience drafting requests for proposals, requests for offers, requests for information, invitations for bid, sole source justifications, procurement templates and documents for procurements in a government purchasing office", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are: The Texas Workforce Commission (TWC), a Certified Best Place for Working Parents, is seeking a Purchaser IV to join our Business Operations Division, in the Purchasing and HUB Services unit. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based out of 1117 Trinity St, Austin. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or be willing to relocate to Texas. Who You Are: The ideal candidate has strong verbal and written skills, excellent customer service, and must be a team player. You must live in or be willing to relocate to Texas to be considered for this position. The candidate will have the ability to maintain a reliable and consistent work schedule and availability for weekly meetings and group collaboration in person and via Microsoft Teams and other applications during regular business hours. What you Will Do: The Purchaser IV performs highly complex (senior-level) purchasing and procurement work. Work involves planning, coordinating, and preparing specifications for purchasing commodities and services; preparing procurement documents; and monitoring the maintenance of detailed records of items purchased, received, prepared, and issued. Provides technical assistance to program and administrative staff on procurement methods, tools, and contract issues. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. You Will be Trusted To: - Performs an array of technical, research, planning, and administrative activities related to agency procurements and contracts, including interviewing agency program and administrative staff to elicit the information needed to develop a strong, effective scope of work, to identify an appropriate procurement method, to describe deliverables, to develop a work plan, and to identify meaningful performance measures for use by procurement and contract management staff. - Assists in the collection, organization, analysis, and/or preparation of materials need to develop specifications for the purchase of goods and services. - Serves on behalf of the senior procurement and contract administration staff in resolving issues with vendors. - Conducts surveys and/or research to determine appropriate specifications to meet end user needs in the development of a solicitation. - Reviews and evaluates information on goods and services to develop strong solicitation instruments. - Assists in developing project budgets by evaluating market information on goods and services required. - Coordinates and collaborates with program staff in planning, development, implementation, analysis, and documentation of procurement and contracts. - May recommend procurement options to meet end-user needs. - May assist in the developing policy and procedure manuals. - Performs related work as assigned. You Qualify With: -Two years of experience in the purchasing and procurement of goods and services. -Relevant academic credits may be applied toward experience qualifications for this position. You Are a Great Fit With: - Certified Texas Purchasing Manager or Certified Texas Contract Developer (must be obtained within six months of hiring if not previously obtained). - Three (3) years of government purchasing experience in Texas. - Experience drafting requests for proposals, requests for offers, requests for information, invitations for bid, sole source justifications, procurement templates and documents for procurements in a government purchasing office. You Gain: -Competitive salary: $ 5,166.67/month - State of Texas ERS Retirement Plan and 401K options available - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PropertyManagementandProcurement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. 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Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Perks Include: 1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. 2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. 3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications: • Dedication to delivering exceptional customer service experiences. • Strong communication and interpersonal skills. • Ability to lead and inspire teams to achieve outstanding results. • Desire to pursue professional growth and development while maintaining a healthy work-life balance. 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Lead teams", "postedDate" : "2026-06-15T21:36:53.291", "createdAt" : "2026-06-15T21:36:53.291", "lastUpdated" : "2026-06-16T12:34:33.531", "ingestTimestamp" : "2026-06-16T03:26:36.988", "mongoId" : "6a307f3bf292fd229c056bb5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.85 }, { "id" : "6a307f3bf292fd229c056bcc", "title" : "Client Services Associate", "company" : "Global Elite Empire Consultants", "industry" : "Global Elite Empire Consultants", "salary" : { "min" : 78000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Client Services Associate in the Consulting industry in Missoula, Montana, adjusted for remote work and company size." }, "location" : "Missoula, Montana", "locations" : [ "Missoula, Montana" ], "timestamp" : "2026-06-16T11:47:27.175", "fingerprint" : "62e8532048247304b96394c37015bf0ca3410762365e2967033f4aa55ec41f74", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/globalelitecareers/69478232-19d0-4917-9172-7911cd2b7c09/apply", "externalId" : "69478232-19d0-4917-9172-7911cd2b7c09", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Missoula", "state" : "Montana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "46.8701049,-113.9952670" } ], "locationText" : "Missoula, Montana, United States", "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Client service leadership", "majorSkillsList" : [ "Client service leadership" ], "coreResponsibilities" : "Deliver exceptional customer service, Lead teams, Inspire teams, Achieve outstanding results, Pursue professional growth, Maintain work-life balance", "communicationSkills" : "Communication skills", "continuousLearning" : "Mentorship opportunities; Professional growth", "outcomesObjectives" : "Achieve outstanding results", "qualificationsBasic" : "Exceptional customer service experiences, Communication skills, Interpersonal skills, Ability to lead teams, Inspire teams to achieve results, Desire to pursue professional growth, Maintain healthy work-life balance", "qualificationsPreferred" : "Mentorship opportunities", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Description Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? 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Lead teams", "postedDate" : "2026-06-15T21:33:09.708", "createdAt" : "2026-06-15T21:33:09.708", "lastUpdated" : "2026-06-16T11:47:27.175", "ingestTimestamp" : "2026-06-16T03:26:11.036", "mongoId" : "6a307f3bf292fd229c056bcc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership", "Client service leadership" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c5de274d8ee00a08df3cc", "title" : "Supervisor, Executive Escalations", "company" : "Airbnb", "salary" : { "min" : 1370000.0, "max" : 1790000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Gurugram, India", "locations" : [ "Gurugram", "India" ], "timestamp" : "2026-06-14T23:53:25.662", "fingerprint" : "753ee6e6a33257db4fadee2939b5f4b8383caf2cef107617436b8ec467557574", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.airbnb.com/positions/8002310?gh_jid=8002310", "externalId" : "8002310", "structuredLocations" : [ { "city" : "Gurugram", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.4646148,77.0299194" } ], "locationText" : "Gurugram, India", "experienceLevel" : "Manager", "professionalSkills" : [ "Process improvements", "Root cause analysis", "Stakeholder management" ], "hardSkillsList" : [ "Negotiation", "Communication" ], "softSkillsList" : [ "Adaptability", "Agility", "Initiative" ], "hardSkills" : [ { "name" : "Negotiation", "level" : "intermediate" }, { "name" : "Communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Agility" }, { "name" : "Initiative" } ], "majorSkills" : "Executive escalations, Brand protection, Risk assessment", "majorSkillsList" : [ "Executive escalations", "Brand protection", "Risk assessment" ], "coreResponsibilities" : "Manage a team of CS Experts, Support operations, Support brand protection, Assess risk on urgent situations, Get urgent situations handled by correct teams, Close situations requiring expertise, Navigate the organization, Close the loop on customer pain points, Close the loop on agent pain points", "teamCollaboration" : "Key stakeholders across Airbnb; Correct teams", "projectManagementSkills" : [ "Projects management basics" ], "domainKnowledge" : "Customer Success", "domainList" : [ "customer-success" ], "domainSpecificKnowledge" : [ "Customer Success" ], "communicationSkills" : "Communication skills", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Delivery consistent results; Effort vs impact optimisation", "qualificationsBasic" : "Experience managing individual contributors, Coaching on time management efficiency, Projects management basics, Delivery consistent results, Effort vs impact optimisation", "qualificationsPreferred" : "MySQL knowledge a plus, Superset knowledge a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will Join: Our Executive Escalations team leverages CS expertise across functions holistically providing exceptional service and reducing brand risk by handling the most critical contacts. We aim to drive efficiency by broadening service integration through closed loop feedback in collaboration with key stakeholders across Airbnb. The Supervisor, Executive Escalations manages a team of CS Experts in the region to support operations and brand protection. The Escalations team assess risk on urgent situations, get them handled by the correct teams, and effectively close those that require their expertise. They navigate the organization to effectively close the loop on common customer and agent pain points. You must be a master of adaptability and agility, navigating ambiguities and changes to progress the business. The Difference You Will Make: Welcoming ambiguity: You can effectively articulate the need for change and encourage optimism in those around you. You're able to perform at a high level, even during times of uncertainty. You trust your instincts and your ability to learn from past experiences, and you can confidently move forward even when you don't have all of the details. Taking Initiative: You understand the importance of working hard, and you're willing to invest your energy into new challenges. If you see an opportunity to contribute or make things better, you take it—you don't wait around to be asked. You're comfortable acting with minimal planning, direction, and supervision. You can identify issues both within and outside of your immediate scope, and propose solutions. Building Able to tell a story with data and metrics. MySQL, Superset, knowledge a plus Flexibility and adaptability, able to work well in an ambiguous environment. Experience with process improvements and root cause analysis Strong negotiation and communication skills Senior Stakeholders management expertise Experience managing individual contributors, coaching on time management efficiency, projects management basics, delivery consistent results, effort vs impact optimisation. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits. India Annual Pay Range ₹1,370,000—₹1,790,000 INR", "summaryDescription" : "Supervisor, Executive Escalations at Airbnb. Skills: Executive escalations, Brand protection, Risk assessment. Manage a team of CS Experts. 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Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Perks Include: 1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. 2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. 3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications: • Dedication to delivering exceptional customer service experiences. • Strong communication and interpersonal skills. • Ability to lead and inspire teams to achieve outstanding results. • Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you’re ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don’t miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)", "summaryDescription" : "Client Services Associate at Global Elite Empire Consultants. Deliver exceptional customer service. 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We currently have the following opportunity available - please contact us for more details! **Responsibilities** * Support the coordination of daily operational activities of field service engineers * Regularly manage calibration equipment and tool tracking processes * Coordinate with the logistics team to ensure timely delivery of spare parts to field engineers * Follow up occupational health and safety documentation processes * Support operational reporting and documentation activities * Take part in planning and organizational processes within the Service Operations Center **Qualifications** * Biomedical or Electrical engineer degree * Good command of English * Proficient in MS Office applications * Strong planning, organizational, and follow-up skills * Strong communication and coordination abilities * Detail-oriented, responsible, and disciplined working approach * Available for a long-term internship", "summaryDescription" : "Service Operations Intern at A Team With A Mission To Improve. 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ML frameworks; BI platforms; Statistical methods; Modelling skills", "domainList" : [ "cloud-data-stacks", "ml-frameworks", "bi-platforms", "statistical-methods", "modelling-skills" ], "domainSpecificKnowledge" : [ "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods", "Modelling skills" ], "toolProficiency" : [ "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Dbt", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS SageMaker", "GCP Vertex AI", "Azure ML Studio" ], "qualificationsBasic" : "5+ years Python, SQL proficiency, Bachelor's degree in Statistics, Bachelor's degree in Computer Science, Bachelor's degree in Mathematics", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with scikit-learn, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Data Analyst IV itD is seeking a Data Analyst IV to drive customer experience improvements for Reality Labs by transforming customer feedback and operational data into actionable business insights. The ideal candidate will bring deep experience in data analytics, customer experience analytics, and statistical analysis, with a proven track record of delivering data-driven recommendations that improve customer support operations and business outcomes. Location: Remote (U.S.) – PST or CST time zone preferred Duration: 12 months We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Analyze customer support operational data, surveys, case transcripts, and other data sources to identify trends, customer pain points, and improvement opportunities. Monitor customer feedback and Voice of Customer metrics (NPS, CSAT, etc.) to identify emerging issues and perform root cause analysis. Integrate customer feedback with transactional, operational, and behavioral datasets to uncover key drivers impacting customer experience. Develop recurring and ad hoc reports that communicate actionable insights and influence business decisions across cross-functional stakeholders. Partner with customer support, operations, and business teams to identify root causes, recommend corrective actions, and measure improvement effectiveness. Apply statistical analysis techniques and data storytelling to translate complex findings into clear business recommendations for technical and non-technical audiences. Utilize SQL, Python, R, AI-powered analytics tools, Salesforce, and other analytical platforms to extract, analyze, and visualize data. Internal Responsibilities Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Skills 8+ years of experience in data analytics, data science, or related analytical roles. 6+ years of experience with SQL, data querying, and statistical analysis techniques. Strong proficiency in Python, R, or similar scripting languages for data analysis. Experience with Customer Experience (CX) or Voice of Customer (VoC) metrics, including NPS, CSAT, surveys, and customer feedback analysis. Experience analyzing customer support operational metrics and identifying business improvement opportunities. Demonstrated expertise in data storytelling and presenting complex analytical insights to non-technical stakeholders. Experience applying statistical analysis methods to solve business problems. Experience working with or willingness to adopt AI technologies within analytics workflows. Preferred Qualifications and Skills Master's degree in Computer Science, Data Science, Statistics, Mathematics, or a related field. Experience using Generative AI technologies, LLMs, AI agents, and prompt engineering to automate analytics workflows and insight generation. Experience with Salesforce. Knowledge of predictive analytics, machine learning, or AI techniques. Experience supporting customer experience, customer support, customer care, or service-related analytics functions. Education Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, a related field, or equivalent work experience required. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!", "summaryDescription" : "Data Analyst IV at itD Tech. 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With over 28,000 talented professionals across 19 countries, we help businesses, the public sector, and society tackle challenges with innovation. In 2023, we generated €2.5 billion in revenue, and we’re just getting started! \uD83D\uDE80 What We’re Looking For Are you in your early years in the banking area? Would you like to be? We’re searching for a Junior Banking Operations professional to join us and take on exciting projects packed with growth and development opportunities. What You'll Find * A space where you can keep learning, growing, and unleash your talent. * A strong footprint in the banking sector with room for innovation and new ideas. * A hybrid work model (2-3 days a week in Porto). ## Qualifications Your Profile * Bachelor’s or Master’s degree in Economics, Finance, Management or a similar field; * 0 to 3 years of experience; * Knowledge of Microsoft Office tools, specially Excel. * Team spirit, analytical mindset, flexibility, and a positive attitude. * Excellent communication skills. * Fluent English skills (that’s a must!) ## Additional Information Are You The One? Send us your CV and join our team! 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With over 28,000 talented professionals across 19 countries, we help businesses, the public sector, and society tackle challenges with innovation. In 2023, we generated €2.5 billion in revenue, and we’re just getting started! \uD83D\uDE80 What We’re Looking For Are you in your early years in the banking area? Would you like to be? We’re searching for a Junior Banking Operations professional to join us and take on exciting projects packed with growth and development opportunities. What You'll Find * A space where you can keep learning, growing, and unleash your talent. * A strong footprint in the banking sector with room for innovation and new ideas. * A hybrid work model (2-3 days a week in Porto). ## Qualifications Your Profile * Bachelor’s or Master’s degree in Economics, Finance, Management or a similar field; * 0 to 3 years of experience; * Knowledge of Microsoft Office tools, specially Excel. * Team spirit, analytical mindset, flexibility, and a positive attitude. * Excellent communication skills. * Fluent English skills (that’s a must!) ## Additional Information Are You The One? Send us your CV and join our team! 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Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
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This role oversees subject matter experts in system design, interfaces with vendors, and coordinates input from stakeholders to develop strategic plans and automation projects. The position also involves developing and maintaining performance accountability and quality assurance processes, managing staff, and monitoring expenditures.", "teamCollaboration" : "Develop and maintain excellent working relationships across the agency and with leaders of other teams to ensure cross-functional collaboration.", "projectManagementSkills" : [ "APQP" ], "toolProficiency" : [ "Excel, SQL Management Studio, Microsoft Office 365, Tableau" ], "communicationSkills" : "written and verbal communication; presentations; reports", "documentationSkills" : "business requirements; modification requests", "continuousLearning" : "Extensive opportunities for training and development.", "innovationCreativity" : "Think outside the box to recommend creative solutions to challenges faced by the division.", "problemSolvingSkills" : "root cause analysis; identify problems; evaluate alternatives; implement effective solutions; creative solutions", "specialRequirements" : "Must be a Texas resident or willing to relocate to Texas. Position is designated as security sensitive. Must verify identity and eligibility to work in the United States and complete employment eligibility verification.", "outcomesObjectives" : "Ensure deliverables meet agreed upon quality and content, and are reviewed and accepted by all appropriate parties before acceptance. Ensure department goals and priorities are continually met on time.", "qualificationsBasic" : "Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. Relevant academic credits may be applied toward experience qualifications.", "qualificationsPreferred" : "Knowledge of relational databases and query languages, data analytic software and tools for the analysis and development of visualizations (Power BI, Excel, SQL Management Studio), and diverse system applications for managing job seeker and employer needs. Skill in managing relationships with outside vendors, creating administrative reports, establishing priorities, coordinating program activities, and preparing presentations. Ability to work in a fast-paced, cross-functional environment, communicate proactively, identify problems, evaluate alternatives, implement solutions, think outside the box, develop relationships, supervise staff, and stay informed of emerging technologies and legislative changes.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the Workforce Automation department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You’re up to the challenge of leading a dynamic team supporting multiple automation systems. You thrive in a fast-paced, rapidly evolving environment that presents new challenges every day. You enjoy working closely with internal and external users to build the best automation systems to meet the needs of Texans. You are a self-starting, creative problem solver, and an excellent communicator, keeping your team and leadership informed. You understand the value of developing excellent relationships with leaders of other teams to ensure cross-functional collaboration. WHAT YOU WILL DO: The Manager IV performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Oversee subject matter experts in the design of WorkInTexas.com and other systems - Interface with system vendors to coordinate enhancements, maintenance and operations - Coordinate input from system stakeholders, including local workforce development boards and agency staff on their automation needs - Work with executive management to develop strategic plans and long- and short-term goals - Identify and make recommendations for maintenance and enhancement of TWC’s Workforce Development automation tools - Plan the development and implementation of enhanced business and automation projects, adhering to sound development standards, ensuring deliverables meet the agreed upon quality and content and are reviewed and accepted by all appropriate parties before acceptance. Develop, implement, and maintain performance accountability and quality assurance processes, best practices, and standards for the department - Coordinate with TWC’s Information Technology Division and other divisions planning automation changes to prioritize and implement changes within established timelines - Work with departmental support staff to ensure that customer support tickets are responded to and resolved in a timely manner - Motivate and develop staff, prepare and evaluate budget requests, and monitor expenditures. - Perform other duties as assigned. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: Knowledge of: - Relational databases and query languages - Data analytic software and tools for the analysis and development of visualizations (Power BI, Excel, SQL Management Studio) - Diverse system applications for managing job seeker and employer needs. Tracking client participation in agency supported programs including education, training, upskilling, internships, and apprenticeships - Microsoft Office 365 application suite Skill in: - Managing relationships with outside vendors to develop business requirements and modification requests - Creating administrative reports and specialized research projects including statistical, financial, and policy analysis - Establishing priorities, standards, and measurement tools to monitor functions and ensure department goals and priorities are continually met on time - Coordinating and evaluating program activities, and implementing new ways for staff to work smarter, more efficiently, and be better organized - Preparing and delivering presentations, reports and recommendation - Balancing competing priorities and requests - Excellent written and verbal communication skills - SQL: Demonstrated expertise in writing complex queries. - Python: Proficient in Python programming for data analysis and automation. - Data Visualization: Power BI and Tableau experience. - MS Excel: Advanced skills in creating and manipulating Pivot Tables and Pivot Charts. - Microsoft Suite: Experience administering SharePoint and utilizing Forms, Power Automate, and Power Apps. Ability to: - Work in a fast-paced, cross-functional environment - Communicate proactively with leadership, teams and internal and external stakeholders - Identify problems, evaluate alternatives, and implement effective solutions - Think outside the box to recommend creative solutions to challenges faced by the division - Develop and maintain excellent working relationships across the agency - Supervise and motivate staff in support of department goals - Stay informed of programs and emerging technologies and legislative changes that may affect the department or TWC YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.32 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Manager IV at Texas Workforce Commission. Skills: Automation Systems, Vendor Management. The Manager IV performs advanced managerial work administering daily operations and activities of an agency's business function, division, or department. 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We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do * Deliver outstanding customer service. * Always urge safer gambling. * Take bets on different sports and events. * Process customer transactions including cash handling. * Help demonstrate our products and betting terminals to customers. * Handle customer complaints or concerns with empathy and problem-solving skills. * Work towards defined targets. * Maintain high shop standards. * Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 30 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. ## Qualifications To be successful in this role: * You must be 18 years of age or over to work in one of our betting shops. * Previous work in a customer-facing setting. * Confidence working with customers in person. * Familiarity with cash handling and payment transactions. ## Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: * Optional overtime subject to availability. * Pension Scheme and annual ShareSave. * Discounts with hundreds of retailers. * Healthcare and wellbeing support. * Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite", "summaryDescription" : "Retail Customer Service Manager at Entain. Skills: Customer service, Sales, Relationship building. Deliver outstanding customer service. 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What you will do * Deliver outstanding customer service. * Always urge safer gambling. * Take bets on different sports and events. * Process customer transactions including cash handling. * Help demonstrate our products and betting terminals to customers. * Handle customer complaints or concerns with empathy and problem-solving skills. * Work towards defined targets. * Maintain high shop standards. * Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 20 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. ## Qualifications To be successful in this role: * You must be 18 years of age or over to work in one of our betting shops. * Previous work in a customer-facing setting. * Confidence working with customers in person. * Familiarity with cash handling and payment transactions. ## Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: * Optional overtime subject to availability. * Pension Scheme and annual ShareSave. * Discounts with hundreds of retailers. * Healthcare and wellbeing support. * Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite", "summaryDescription" : "Retail Customer Service Manager at Entain. Skills: Customer service, Sales, Betting operations. Deliver outstanding customer service. Urge safer gambling", "postedDate" : "2026-06-15T15:18:37.000", "createdAt" : "2026-06-16T00:03:02.214", "lastUpdated" : "2026-06-16T10:20:14.811", "ingestTimestamp" : "2026-06-16T00:03:02.214", "mongoId" : "6a3068fcf292fd229cfc6422", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Cash handling", "Transaction processing", "Problem-solving", "Customer service", "Sales", "Betting operations", "Sports betting", "Gaming" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068fcf292fd229cfc6423", "title" : "Retail Customer Service Manager", "company" : "Entain", "industry" : "Retail", "salary" : { "min" : 1300.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Smethwick, England, United Kingdom", "locations" : [ "Smethwick", "England", "United Kingdom" ], "timestamp" : "2026-06-16T08:30:45.549", "fingerprint" : "e7329752749a6d02c2f42458e4fae894cf77c864832344c314024d2d5e02ad96", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Entain/744000132229579-retail-customer-service", "externalId" : "744000132229579", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Smethwick", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.4968157,-1.9739174" } ], "locationText" : "Smethwick, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Cash handling", "Transaction processing" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Transaction processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Customer service, Sales, Betting operations", "majorSkillsList" : [ "Customer service", "Sales", "Betting operations" ], "coreResponsibilities" : "Deliver outstanding customer service, Urge safer gambling, Take bets on sports, Take bets on events, Process customer transactions, Handle cash, Demonstrate products, Demonstrate betting terminals, Handle customer complaints, Handle customer concerns, Work towards defined targets, Maintain high shop standards, Open the shop, Close the shop", "teamCollaboration" : "Serve customers; Build relationships", "domainKnowledge" : "Sports betting; Gaming; Interactive entertainment", "domainList" : [ "sports-betting", "gaming", "interactive-entertainment" ], "domainSpecificKnowledge" : [ "Sports betting", "Gaming", "Interactive entertainment" ], "continuousLearning" : "Development opportunities", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Encourage repeat custom", "qualificationsBasic" : "18 years of age or over, Previous customer-facing work, Confidence working with customers, Familiarity with cash handling, Familiarity with payment transactions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together. As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do * Deliver outstanding customer service. * Always urge safer gambling. * Take bets on different sports and events. * Process customer transactions including cash handling. * Help demonstrate our products and betting terminals to customers. * Handle customer complaints or concerns with empathy and problem-solving skills. * Work towards defined targets. * Maintain high shop standards. * Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 35 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. ## Qualifications To be successful in this role: * You must be 18 years of age or over to work in one of our betting shops. * Previous work in a customer-facing setting. * Confidence working with customers in person. * Familiarity with cash handling and payment transactions. ## Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: * Optional overtime subject to availability. * Pension Scheme and annual ShareSave. * Discounts with hundreds of retailers. * Healthcare and wellbeing support. * Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite", "summaryDescription" : "Retail Customer Service Manager at Entain. Skills: Customer service, Sales, Betting operations. Deliver outstanding customer service. Urge safer gambling", "postedDate" : "2026-06-15T15:08:58.000", "createdAt" : "2026-06-15T23:49:39.349", "lastUpdated" : "2026-06-16T08:30:45.549", "ingestTimestamp" : "2026-06-15T23:49:39.349", "mongoId" : "6a3068fcf292fd229cfc6423", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Cash handling", "Transaction processing", "Problem-solving", "Customer service", "Sales", "Betting operations", "Sports betting", "Gaming", "Interactive entertainment" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309a54f292fd229c0ea4ca", "title" : "Clerical Assistant IV", "company" : "University Health Network", "industry" : "Hospital And Health Care", "salary" : { "min" : 25.0, "max" : 38.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Toronto, ON, Canada", "locations" : [ "Toronto", "ON", "Canada" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-16T14:56:42.729", "fingerprint" : "ae622a9e107fef8f2b96f7c0cc820784e228c9d6fed3cafa979defe9746d8d72", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/UniversityHealthNetwork/744000132291349-clerical-assistant-iv", "externalId" : "744000132291349", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "PART_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Python, R, MATLAB, SQL, Bloomberg Terminal, Reuters Eikon, FactSet, Murex, Calypso", "professionalSkills" : [ "Financial modeling", "Risk management", "Portfolio management", "Quantitative analysis" ], "hardSkillsList" : [ "Financial analysis", "Data analysis", "Statistical modeling" ], "hardSkills" : [ { "name" : "Financial analysis", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Statistical modeling", "level" : "intermediate" } ], "majorSkills" : "Investment management, Risk assessment, Financial instruments", "majorSkillsList" : [ "Investment management", "Risk assessment", "Financial instruments" ], "coreResponsibilities" : "Analyze financial markets, Develop investment strategies, Manage investment portfolios, Assess and mitigate risk, Ensure regulatory compliance, Prepare financial reports, Collaborate with stakeholders", "teamCollaboration" : "Cross-functional teams; Investment committee", "domainKnowledge" : "Financial instruments; Regulatory frameworks; Risk methodologies; Equities; Fixed income; Derivatives; FX; SOX; Basel III; MiFID II; Dodd-Frank; FINRA; SEC; FCA; AML/KYC; VaR; CVaR; Stress testing; Monte Carlo", "domainList" : [ "financial-instruments", "regulatory-frameworks", "risk-methodologies", "equities", "fixed-income", "derivatives", "fx", "sox", "basel-iii", "mifid-ii", "dodd-frank", "finra", "sec", "fca", "aml-kyc", "var", "cvar", "stress-testing", "monte-carlo" ], "domainSpecificKnowledge" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Equities", "Fixed income", "Derivatives", "FX", "SOX", "Basel III", "MiFID II", "Dodd-Frank", "FINRA", "SEC", "FCA", "AML/KYC", "VaR", "CVaR", "Stress testing", "Monte Carlo" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet", "Murex", "Calypso" ], "communicationSkills" : "Client presentations; Report writing", "documentationSkills" : "Financial reporting", "problemSolvingSkills" : "Analytical skills", "outcomesObjectives" : "Achieve investment targets; Manage risk effectively", "qualificationsBasic" : "5+ years experience, Bachelor's degree", "qualificationsPreferred" : "CFA charterholder preferred, Master's degree preferred, MBA preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. [www.uhn.ca](https://www.uhn.ca/) Union: Non-Union New or Replacement: Replacement Number of Vacancies: 1 Site: Hydro Place - 700 University Avenue Department: Finance – Corporate Billing & Accounts Receivable Reports to: CBARR Supervisor Hours: 20 per week Salary: $25.56 to $38.34 per hour (To commensurate with experience and consistent with UHN compensation policy) Status: Permanent Part-Time Closing Date: June 24, 2026 Position Summary UHN Corporate Billing & Accounts Receivable & Registration (CBARR) is a high-volume, fast-paced department responsible for revenue through billing and collection. The Clerical Assistant IV plays a crucial role in supporting a wide range of activities, with a strong emphasis on customer service and administrative tasks. Duties * Liaise professionally with insurers, patients, support workers, and the clinical team. * Collaborate with various stakeholders to ensure timely reception and submission of billing files. * Review patient data accuracy, including chart reviews, prior to billing. * Ensure optimal customer service by timely collecting, verifying, and correcting patient demographic data. * Handle patient calls, emails, and messages received in Epic. * Manage the mailing of patient statements. * Perform administrative activities across all CBARR portfolios. * Perform other duties related to the position as required. ## Qualifications * Completion of a Business Administration or Accounting diploma required OR equivalent relevant experience * Minimum of 1 year working experience with preference in a healthcare environment * Ability to discuss Financial coverage with patients and/or family members * Excellent organizational and time management skills with the ability to manage competing priorities in a fast-paced time sensitive environment with minimal direction * Excellent interpersonal skills * Excellent verbal and written communications skills * Demonstrated commitment to customer service and satisfaction * Proficiency in Microsoft Office (Word and Excel) * Epic system experience preferred ## Additional Information Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. * Competitive offer packages * Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP ) * Close access to Transit and UHN shuttle service * A flexible work environment * Opportunities for development and promotions within a large organization * Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.", "summaryDescription" : "Clerical Assistant IV at University Health Network. Skills: Investment management, Risk assessment, Financial instruments. Analyze financial markets. Develop investment strategies", "postedDate" : "2026-06-15T22:09:24.000", "createdAt" : "2026-06-16T03:33:20.831", "lastUpdated" : "2026-06-16T14:56:42.729", "ingestTimestamp" : "2026-06-16T03:33:20.831", "mongoId" : "6a309a54f292fd229c0ea4ca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Financial analysis", "Data analysis", "Statistical modeling", "Investment management", "Risk assessment", "Financial instruments", "Financial modeling", "Risk management", "Portfolio management", "Quantitative analysis", "Regulatory frameworks", "Risk methodologies", "Equities", "Fixed income", "Derivatives", "FX", "SOX", "Basel III", "MiFID II", "Dodd-Frank", "FINRA", "SEC", "FCA", "AML/KYC", "VaR", "CVaR", "Stress testing", "Monte Carlo", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA", "Bloomberg Terminal", "Reuters Eikon", "FactSet", "Murex", "Calypso" ], "skillCount" : 43, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "banking services operations associate iv retail servicing escalations jobs", "metadata" : { "title" : "banking services operations associate iv retail servicing escalations" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 100281, "totalPages" : 2006, "hasNext" : true, "hasPrevious" : false } }

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