{ "count" : 15487, "data" : [ { "id" : "6a306118f292fd229cf95239", "title" : "Lead Associate Quality Complaints", "company" : "Dr Reddy's Laboratories Limited", "industry" : "Pharmaceuticals", "salary" : { "min" : 1200000.0, "max" : 1800000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead Associate Quality Complaints in the Pharma industry in Hyderabad, India, adjusted for seniority and company size." }, "location" : "Hyderabad, TS, IN", "locations" : [ "Hyderabad", "TS", "IN" ], "timestamp" : "2026-06-16T09:11:37.657", "fingerprint" : "528c199bdf959a89abfe4705ccc957cdffb372df4d82e77efd8739d3422cc177", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/DrReddysLaboratoriesLimited/744000132270479-lead-associate-quality-complaints", "externalId" : "744000132270479", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Manage quality complaints, Ensure compliance with regulations, Lead investigations into complaints, Implement corrective actions, Prepare regulatory reports, Collaborate with cross-functional teams, Maintain complaint handling system, Train staff on complaint procedures", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Quality management systems; Regulatory compliance; Pharmaceutical industry", "domainList" : [ "quality-management-systems", "regulatory-compliance", "pharmaceutical-industry" ], "domainSpecificKnowledge" : [ "Quality management systems", "Regulatory compliance", "Pharmaceutical industry" ], "communicationSkills" : "Regulatory reporting", "documentationSkills" : "Complaint documentation", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Ensure timely complaint resolution; Maintain compliance with regulations; Reduce complaint recurrence", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. North America business group seeks to hire Lead Associate Quality Complaints, based in Hyderabad office, the incumbent will play a pivotal role in maintaining and enhancing the quality complaints system. This individual will be responsible for handling and processing complaints to ensure that our products meet regulatory requirements and exceed customer expectations. Responsibility: * Analyzing the final investigation received from the respective manufacturing and packaging units to ensure accuracy and completeness * To assist in appropriately handling the initial receipt of technical complaints and triaging the respective partner * Handle & Process complaint samples efficiently and accurately * Assess the CAPA effectiveness and provide recommendations for the manufacturing and packaging sites to ensure that all corrective and preventive actions are effectively preventing the recurrence of identified issues * Identification of critical complaints that have the potential to cause Field Alerts or recalls * Creation of metric reporting to track complaint volume, trends and critical issues in order to update management on the market complaint issues * Monitor and assist with assigning complaints, updating the complaints database, tracking complaint investigation status, assisting in the completion of failure investigations, obtaining signatures, generation of responses to customers * Oversee the effective and timely review of incoming product complaints and Investigations to ensure that all pertinent technical observations are accurately captured with respect to the product complaint reporting processes * Suggest strategies to improve complaint processing cycle time, customer complaint processing, investigations and/or customer response processes * Interfaces with the Pharmacovigilance personnel and MICC to ensure that all complaints are evaluated to determine if the event should be reported as an MDR or ADE * Interfaces with MICC to ensure that all complaints are evaluated to determine if the event should be reported as an MDR or ADE * Ongoing support of complaint system (changes to processes, and qualification where applicable). ## Qualifications Bachelors. 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Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. North America business group seeks to hire Lead Associate Quality Complaints, based in Hyderabad office, the incumbent will play a pivotal role in maintaining and enhancing the quality complaints system. This individual will be responsible for handling and processing complaints to ensure that our products meet regulatory requirements and exceed customer expectations. Responsibility: * Analyzing the final investigation received from the respective manufacturing and packaging units to ensure accuracy and completeness * To assist in appropriately handling the initial receipt of technical complaints and triaging the respective partner * Handle & Process complaint samples efficiently and accurately * Assess the CAPA effectiveness and provide recommendations for the manufacturing and packaging sites to ensure that all corrective and preventive actions are effectively preventing the recurrence of identified issues * Identification of critical complaints that have the potential to cause Field Alerts or recalls * Creation of metric reporting to track complaint volume, trends and critical issues in order to update management on the market complaint issues * Monitor and assist with assigning complaints, updating the complaints database, tracking complaint investigation status, assisting in the completion of failure investigations, obtaining signatures, generation of responses to customers * Oversee the effective and timely review of incoming product complaints and Investigations to ensure that all pertinent technical observations are accurately captured with respect to the product complaint reporting processes * Suggest strategies to improve complaint processing cycle time, customer complaint processing, investigations and/or customer response processes * Interfaces with the Pharmacovigilance personnel and MICC to ensure that all complaints are evaluated to determine if the event should be reported as an MDR or ADE * Interfaces with MICC to ensure that all complaints are evaluated to determine if the event should be reported as an MDR or ADE * Ongoing support of complaint system (changes to processes, and qualification where applicable). ## Qualifications Bachelors. 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Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/", "summaryDescription" : "Lead Associate Quality Complaints at Dr Reddy's Laboratories Limited. Manage quality complaints. Ensure compliance with regulations", "postedDate" : "2026-06-15T19:09:59.000", "createdAt" : "2026-06-15T23:55:24.509", "lastUpdated" : "2026-06-16T08:34:08.927", "ingestTimestamp" : "2026-06-15T23:55:24.509", "mongoId" : "6a3067bff292fd229cfc1316", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Quality management systems", "Regulatory compliance", "Pharmaceutical industry" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 607.9818, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30678df292fd229cfbf1c2", "title" : "Patient Resolution & Complaints Administrator", "company" : "Prenuvo", "industry" : "Healthcare", "salary" : { "min" : 25.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Prenuvo HQ - US", "locations" : [ "Prenuvo HQ - US" ], "timestamp" : "2026-06-16T08:38:48.303", "fingerprint" : "aabe661cff22bfc5904074d3aa461a6193a6e32229ed4fbf0dbaa152f21af503", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://app.careerpuck.com/job-board/prenuvo/job/4706259005?gh_jid=4706259005", "externalId" : "4706259005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "coreResponsibilities" : "Manage patient inquiries, Resolve patient complaints, Ensure patient satisfaction, Facilitate patient value realization, Maintain patient relationships, Drive patient retention", "domainKnowledge" : "Patient resolution; Complaint management", "domainList" : [ "patient-resolution", "complaint-management" ], "domainSpecificKnowledge" : [ "Patient resolution", "Complaint management" ], "remoteFriendly" : true, "rawDescription" : "About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again\". We are looking for a highly empathetic, organized, and process-driven Patient Resolution you want to help fix the system that caused the issue. Nice to Have Background working in a healthcare, medical imaging, or health-tech environment. Familiarity with \"Just Culture\" principles or healthcare compliance standards. Experience transitioning workflows away from legacy tools (like Jira) into centralized custom platforms. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The hourly rate for this role ranges from $25-$31.25 in local currency, depending upon experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.", "summaryDescription" : "Patient Resolution & Complaints Administrator at Prenuvo. Manage patient inquiries. 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Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Quality Specialist Complaints. Skills: Quality assurance, Complaint handling, Regulatory affairs. Develop quality plans. 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"Complaint analysis", "level" : "intermediate" }, { "name" : "Information collection", "level" : "intermediate" }, { "name" : "Documentation preparation", "level" : "intermediate" }, { "name" : "Information gathering", "level" : "intermediate" }, { "name" : "Trend analysis", "level" : "intermediate" }, { "name" : "Compliance documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Judgment" } ], "majorSkills" : "Licensing, Regulatory filings, Consumer complaints", "majorSkillsList" : [ "Licensing", "Regulatory filings", "Consumer complaints" ], "coreResponsibilities" : "Prepare corporate licenses, File corporate licenses, Maintain corporate licenses, Prepare registrations, File registrations, Maintain registrations, Prepare certificates of authority, File certificates of authority, Maintain certificates of authority, Prepare regulatory filings, File regulatory filings, Maintain regulatory filings, Manage producer license applications, Manage producer license renewals, Manage provider registrations, Manage DBA filings, Manage Secretary of State filings, Coordinate with regulators, Coordinate with third-party vendors, Secure approvals, Maintain compliance requirements, Monitor filing deadlines, Maintain licensing records, Maintain regulatory obligation records, Track regulatory changes, Communicate regulatory impacts, Collect complaint information, Analyze complaint information, Organize complaint information, Collect regulatory inquiry information, Analyze regulatory inquiry information, Organize regulatory inquiry information, Prepare draft responses, Prepare supporting documentation, Gather information for investigations, Gather information for responses, Track complaint activity, Report complaint activity, Analyze complaint trends, Identify compliance process improvements, Improve compliance documentation, Improve operational efficiency, Support integration efforts, Maintain corporate records, Maintain compliance documentation, Assist with special projects, Assist with audits, Assist with regulatory reviews, Serve as licensing resource, Serve as registration resource, Serve as compliance resource, Provide guidance to analysts, Provide support to analysts, Provide guidance to paralegals, Provide support to paralegals, Assist with training initiatives, Assist with knowledge-sharing initiatives, Cross-train across functions, Build working relationships", "teamCollaboration" : "Work across business units; Partner with regulators; Partner with vendors; Partner with legal professionals; Partner with internal stakeholders; Cross-functional collaboration; Cross-functional teams; Internal stakeholders; External vendors; Business partners", "projectManagementSkills" : [ "Manage multiple projects", "Manage competing priorities" ], "domainKnowledge" : "Vehicle protection products; Finance and insurance; Regulatory requirements; Licensing requirements; Compliance framework; Corporate governance; Insurance industry; Financial services; Automotive F&I", "domainList" : [ "vehicle-protection-products", "finance-and-insurance", "regulatory-requirements", "licensing-requirements", "compliance-framework", "corporate-governance", "insurance-industry", "financial-services", "automotive-f-i" ], "domainSpecificKnowledge" : [ "Vehicle protection products", "Finance and insurance", "Regulatory requirements", "Licensing requirements", "Compliance framework", "Corporate governance", "Insurance industry", "Financial services", "Automotive F&I" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Compliance documentation", "continuousLearning" : "Professional development", "problemSolvingSkills" : "Problem-solving skills; Research complex issues; Develop practical solutions", "qualificationsBasic" : "Bachelor's degree, 6+ years compliance experience, 6+ years legal experience, 6+ years regulatory experience, 6+ years licensing experience, 6+ years business operations experience, Analytical skills, Organizational skills, Problem-solving skills, Excellent written communication skills, Excellent verbal communication skills, Manage multiple projects, Manage competing priorities, Advanced Microsoft Office proficiency", "qualificationsPreferred" : "Regulatory licensing experience, Registration experience, Compliance filings experience, Consumer complaint investigation experience, Consumer complaint response experience, Insurance industry experience, Financial services industry experience, Automotive F&I experience, Acquisition support experience, Integration support experience, Corporate governance support experience, Experience with regulators, Experience with state agencies, Experience with third-party vendors", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. We are seeking a Compliance Analyst, Licensing & Complaints to join our Legal & Regulatory Affairs team. In this role, you will play a critical part in maintaining APCO's regulatory compliance by managing licensing and registration activities, supporting regulatory filings, coordinating consumer complaint responses, and driving process improvements that strengthen our compliance framework. This position offers the opportunity to work across multiple business units while partnering with regulators, external vendors, legal professionals, and internal stakeholders throughout the organization. ## What You'll Do Regulatory Licensing & Filings Prepare, file, and maintain corporate licenses, registrations, certificates of authority, and regulatory filings Manage producer license applications and renewals, provider registrations, DBA filings, and Secretary of State filings Coordinate with regulators and third-party vendors to secure approvals and maintain compliance requirements Monitor filing deadlines and maintain accurate records of licensing and regulatory obligations Track changes in regulatory requirements and communicate impacts to internal stakeholders Consumer Complaints & Regulatory Response Support Collect, analyze, and organize information related to consumer complaints and regulatory inquiries Prepare draft responses and supporting documentation under the direction of Legal leadership Partner with internal departments to gather information necessary for complaint investigations and responses Assist with tracking, reporting, and trend analysis related to complaint activity Compliance Operations & Process Improvement Identify opportunities to improve compliance processes, documentation, and operational efficiency Support integration efforts related to acquisitions and new business initiatives Maintain corporate records and compliance documentation Assist with special projects, audits, and regulatory reviews as needed Serve as a resource on licensing, registration, and compliance-related matters Team Collaboration & Leadership Provide guidance and support to compliance analysts and paralegal staff Assist with training and knowledge-sharing initiatives Cross-train across Legal & Regulatory Affairs functions to support department flexibility and continuity Build strong working relationships with internal stakeholders, external vendors, regulators, and business partners ## What Makes You Successful You are highly organized, detail-oriented, and comfortable managing multiple deadlines in a fast-paced regulatory environment. You enjoy researching complex issues, interpreting regulations, and developing practical solutions that support business objectives while maintaining compliance. You are also a strong communicator who can work effectively with individuals at all levels of the organization while maintaining professionalism, confidentiality, and sound judgment. ## Basic Qualifications Bachelor's degree 6+ years of professional experience in a compliance, legal, regulatory, licensing, or business operations environment Strong analytical, organizational, and problem-solving skills Excellent written and verbal communication skills Ability to manage multiple projects and competing priorities simultaneously Advanced proficiency with Microsoft Office, including Word, Excel, and PowerPoint ## Preferred Qualifications Experience with regulatory licensing, registrations, or compliance filings Experience supporting consumer complaint investigations and responses Experience working in insurance, financial services, automotive F&I, or other regulated industries Experience supporting acquisitions, integrations, or corporate governance activities Experience working with regulators, state agencies, or third-party compliance vendors ## This Role Might Be a Great Fit If You… Enjoy working with regulations, licensing requirements, and compliance programs Thrive in highly organized, deadline-driven environments Like balancing detailed analysis with cross-functional collaboration Enjoy identifying process improvements and increasing operational efficiency Want to build expertise in regulatory compliance and legal operations ## What We Offer Competitive compensation Comprehensive medical, dental, and vision benefits 401(k) with company match Paid time off and company holidays Professional development opportunities Exposure to complex regulatory and compliance matters across multiple jurisdictions A collaborative and supportive legal and compliance team ## Additional Information At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results. We C.A.R.E. Committed – We build strong, high-trust relationships with our partners and each other. Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity. Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business. Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success. If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you. By submitting your application, you acknowledge that you have read and understand our Privacy Policy and Terms & Conditions. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law.", "summaryDescription" : "Compliance Analyst: Licensing & Complaints at APCO Holdings. Skills: Licensing, Regulatory filings, Consumer complaints. Prepare corporate licenses. File corporate licenses", "postedDate" : "2026-06-15T14:15:09.057", "createdAt" : "2026-06-15T14:15:09.057", "lastUpdated" : "2026-06-16T12:46:26.387", "ingestTimestamp" : "2026-06-16T03:20:13.039", "mongoId" : "6a3050dbf292fd229cef6384", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "License preparation", "License filing", "Registration management", "DBA filings", "Complaint analysis", "Information collection", "Documentation preparation", "Information gathering", "Trend analysis", "Compliance documentation", "Judgment", "Licensing", "Regulatory filings", "Consumer complaints", "Regulatory compliance", "Licensing management", "Filing coordination", "Complaint response", "Process improvement", "Operational efficiency", "Record maintenance", "Audit support", "Regulatory review", "Knowledge sharing", "Cross-training", "Relationship building", "Manage multiple projects", "Manage competing priorities", "Vehicle protection products", "Finance and insurance", "Regulatory requirements", "Licensing requirements", "Compliance framework", "Corporate governance", "Insurance industry", "Financial services", "Automotive F&I", "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint" ], "skillCount" : 40, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 581.83563, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b66f292fd229cf5d46e", "title" : "Complaints Legal Analyst (German Market)", "company" : "N26", "industry" : "FinTech", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Complaints Legal Analyst in Madrid, Spain, adjusted for the FinTech industry and N26's company size." }, "location" : "Madrid, Madrid, Spain", "locations" : [ "Madrid", "Madrid", "Spain" ], "timestamp" : "2026-06-16T10:40:28.311", "fingerprint" : "720a21000b83d8eac838a597f0fc1584f9f3b5f7d20f2c058e8eba2858b8861f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://n26.com/en-eu/careers/positions/7992076?gh_jid=7992076", "externalId" : "7992076", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "state" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "40.4237276,-3.6899043" } ], "locationText" : "Madrid, Madrid, Spain", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Legal analysis", "Risk management", "Compliance oversight" ], "hardSkillsList" : [ "Regulatory analysis", "Complaint handling", "Legal research" ], "hardSkills" : [ { "name" : "Regulatory analysis", "level" : "intermediate" }, { "name" : "Complaint handling", "level" : "intermediate" }, { "name" : "Legal research", "level" : "intermediate" } ], "majorSkills" : "Legal Compliance, Regulatory Analysis, Complaint Management", "majorSkillsList" : [ "Legal Compliance", "Regulatory Analysis", "Complaint Management" ], "coreResponsibilities" : "Analyze customer complaints, Ensure compliance with German regulations, Manage legal and compliance risks, Oversee compliance processes, Provide legal guidance on regulatory matters, Support regulatory reporting", "teamCollaboration" : "Cross-functional teams; Legal and compliance departments", "domainKnowledge" : "German financial regulations; Payment services regulations", "domainList" : [ "german-financial-regulations", "payment-services-regulations" ], "domainSpecificKnowledge" : [ "German financial regulations", "Payment services regulations" ], "communicationSkills" : "Legal reporting", "documentationSkills" : "Complaint documentation", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "5+ years of experience in legal or compliance roles, Experience with German financial regulations, Experience in handling customer complaints", "qualificationsPreferred" : "Experience in a fast-paced startup environment, Experience with payment services regulations", "remoteFriendly" : false, "workSiteFlexibility" : "Remote", "rawDescription" : "About the opportunity We invite you to contribute in shaping the future of digital banking in the Complaint Management & Prevention Department - a business unit that connects our Customers, Authorities and internal stakeholders on the exciting journey of shaping compliant and seamless services, that our Users love. The role is based in Madrid. You will have the opportunity to make an impact at N26 by working with stakeholders across multiple functions in the ever-changing world of finance. In your next challenge, you will: Take care (record, process, respond) of formal complaints mainly from lawyers or via authority in the German Language Help to identify complaints root-causes and define possible solutions Assist and participate in mitigation projects to prevent further complaints Take over own initiatives to improve operational procedures with a focus on compliance Face a great variety of different topics and a not monotonous work Witness a very good team spirit and cooperation with various stakeholders of all departments Develop more bank-specific expertise esp. about compliance-related topics Work on all tasks in your area with a substantial degree of autonomy, and be a Point-of-Contact if any issues arise Detect inefficiencies in the team’s workflows proactively and propose efficient solutions What you’ll need to be successful? You speak German (native or native level), and fluent English - these are mandatory requirement. Knowledge of French/Italian/Spanish is a plus Relevant Bachelor’s degree (e. g. law studies) is desirable. Relevant work experience in legal, compliance, banking sector and financial service industry. Previous experience communicating with government regulators is a plus. You are an analytical thinker with strong investigation skills, ideally combined with process optimisation expertise. You are able to carry out accurate legal research independently You have experience with using CRM system (ideally Salesforce) and experience with process management tools like Jira and Confluence is a plus. You use your time effectively, can prioritise appropriately and are able to work under strict deadlines. You are committed and eager to learn and want to drive the improvement and optimisation of our processes. Continuously challenge the status quo. Actively help yourself (and others) being successful. You enjoy working in a very motivated team but also have a high degree of autonomy. What’s in it for you? Accelerate your career growth by joining one of Europe’s most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running \uD83D\uDE80 Personal development budget, discounted public transit pass (selected locations), German language classes, fitness memberships, childcare services (selected locations), N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop. 26 vacation days per year, with an additional day for each year of service - up to 30 days. A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies. A relocation package with visa support for those who need it. Who we are? N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. Founded in 2013, N26 now has 7 million customers in 25 markets. Our talented team works across global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna. Sounds good? Apply now for this position. N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.", "summaryDescription" : "Complaints Legal Analyst (German Market) at N26. Skills: Legal Compliance, Regulatory Analysis, Complaint Management. Analyze customer complaints. Ensure compliance with German regulations", "postedDate" : "2026-06-15T23:27:51.606", "createdAt" : "2026-06-15T23:27:51.606", "lastUpdated" : "2026-06-16T10:40:28.311", "ingestTimestamp" : "2026-06-15T23:27:51.606", "mongoId" : "6a305b66f292fd229cf5d46e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Regulatory analysis", "Complaint handling", "Legal research", "Legal Compliance", "Regulatory Analysis", "Complaint Management", "Legal analysis", "Risk management", "Compliance oversight", "German financial regulations", "Payment services regulations" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 547.22986, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6ce70f0b99d589b27fc", "title" : "Regulatory Complaints Associate", "company" : "Hyundai Capital America", "industry" : "Banking", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Regulatory Complaints Associate in Irvine, United States, adjusted for the Financial Services industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-16T05:29:45.452", "fingerprint" : "3035ccd28190e3758a69a0e4fe5f0509d96ea47fc2283f34be3e5b2165b00cdf", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=105943", "externalId" : "105943", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "professionalSkills" : [ "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Regulatory requirements" ], "hardSkills" : [ { "name" : "Regulatory requirements", "level" : "intermediate" } ], "majorSkills" : "Regulatory requirements, Risk management, Legal analysis, Compliance oversight", "majorSkillsList" : [ "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight" ], "coreResponsibilities" : "Oversee regulatory compliance, Manage legal risks, Analyze regulatory requirements, Ensure compliance oversight", "domainKnowledge" : "Regulatory compliance; Risk management; Legal analysis", "domainList" : [ "regulatory-compliance", "risk-management", "legal-analysis" ], "domainSpecificKnowledge" : [ "Regulatory compliance", "Risk management", "Legal analysis" ], "remoteFriendly" : false, "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Regulatory Complaints Associate is responsible on a daily basis for drafting comprehensive responses to customer complaints submitted through HCA’s regulators in accordance with the applicable statutory timeline. What You Will Do 1. Regulatory Complaint Daily Activity · Draft and review other responses to complaints received through the Consumer Financial Protection Bureau (CFPB) and state regulators, including working with HCA’s CARE Team to obtain research, validation of research, preparation, and submission of responses. · Monitor the State Examination System complaint portal on a daily basis to obtain and respond accurately, thoroughly and timely to regulator complaints. · Identify potential regulatory risks while responding to complaints · Formulate recommendations and escalate internally, as needed. · Serve as a point of contact for state regulators regarding complaints, working directly with state regulators to respond to complaints and resolve escalated regulatory complaint issues. · Document accounts and include all relevant information and documents. 2. Complaint Analysis and Review · Assist in analyzing regulatory complaint data, including completing reviews of internal complaints identified as potentially being regulatory in nature, and preparing recaps of regulatory complaints where the driver is HCA Error. · Complete high risk complaint category reviews and provide feedback to the business on any issues or opportunities identified. Develop remediation and training plans to be presented to management for implementation by the business to reduce complaint volume. 3. Reporting · Assist in analyzing regulatory complaint data · Assist in preparing and distributing monthly, quarterly and ad-hoc report summaries related to regulator complaints. What You Will Bring · Minimum 2-4 years related experience in escalated customer complaints. · Experience in the auto finance industry a plus. · Bachelor’s degree or equivalent work experience required. · Strong problem solving and analytical skills to successfully address regulator complaints, perform root cause analysis and identify trends. · Excellent communication skills, written and verbal, with the ability to effectively communicate with all levels in the organization and external state regulator personnel. · Strong attention to detail. · Knowledge of applicable federal regulations and general compliance concepts. · Proficient with Microsoft Office (Word, Excel, PowerPoint) · Demonstrated ability to learn systems and processes. Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Regulatory Complaints Associate at Hyundai Capital America. Skills: Regulatory requirements, Risk management, Legal analysis, Compliance oversight. Oversee regulatory compliance. 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Our experienced educators and emerging researchers have developed innovative training programs including a highly successful person-centred counselling program and an award-winning arts-led pedagogy for training art therapists and arts-in-health practitioners. We have written key texts that influence research, clinical education and professional practice, heightening discipline visibility for Arts Therapy and Counselling (ATC) within and beyond the University. Western Sydney University is seeking a Professor of Counselling with an outstanding record of academic leadership to join the Art Therapy and Counselling group within the School of Social Sciences. Beginning with a three year term as Head of Discipline, this is an opportunity to be a leader in collaboratively shaping and strengthening the profile of Counselling as an independent and growing discipline at a key moment of its professionalisation, and to collaboratively support the art therapy discipline to similarly enhance its profile. About You * A PhD in a related discipline. * Demonstrated excellence in teaching and learning design. * Evidence of fostering educational excellence in others. * Demonstrated experience in relationships with industry for research and teaching including work-integrated learning. * Evidence of being role model for other academics seeking mentoring, guidance, advice and support. * Proven leadership of research projects and leadership of research teams. * Success in attracting significant industry funding. Please refer to the [Position Description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc9/687f73eddb0ab5ec2c02a323/a80bbdc9-7e22-4c54-9806-764ea3af19e0?r=s3-ap-southeast-2) for full details. Benefits We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing. * Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing. * Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover. * Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity. Application Details Position Enquiries: Direct to Professor Jason Pandya-Wood via J.Pandya-Wood@westernsydney.edu.au Please include the job reference code REF1441T Closing Date: 11:59pm, Friday 17 July 2026 Working Rights: Employer Visa sponsorship will be provided if required. How to Apply: To express your interest in the role, please prepare the following application materials: * A comprehensive academic CV detailing your positions held (with dates), key achievements, education, professional training, qualifications (including dates of completion), and a summary of your research activity and outputs. * Contact details for three referees, including your relationship to each referee and why you have nominated them. Referees will only be contacted after prior consultation with you. * Your earliest possible start date. As part of your online application, you will be asked to respond to screening questions addressing key qualifications, experiences and skills required for this position. Please note that only applications submitted via the University’s online recruitment system will be considered. Belonging at Western We are committed to substantive equality as outlined in our [Equal Opportunity Policy](https://policies.westernsydney.edu.au/document/view.current.php?id=95). We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. For reasonable adjustments during the application process, please contact [talentacquisitionteam@westernsydney.edu.au](mailto:talentacquisitionteam@westernsydney.edu.au). About Western This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful. Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western. For the latest please visit our [website](https://www.westernsydney.edu.au/) and [LinkedIn](https://www.linkedin.com/school/western-sydney-university/posts/?feedView=all).", "summaryDescription" : "Professor of Counselling and Head of Discipline (Art Therapy and Counselling) at Western Sydney University. Skills: Art Therapy, Counselling, Academic Leadership. Shape the profile of Counselling. 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To role would be ideally based in Madrid. You will have the opportunity to make an impact at N26 by working with stakeholders across multiple functions in the ever-changing world of finance. Please mind for this role native-level Spanish language skill is essential. In your next challenge, you will: Take care (record, process, respond) of formal complaints from lawyers, users, or via authority in Spanish Help to identify complaints root-causes and define possible solutions Assist and participate in mitigation projects to prevent further complaints Take over own initiatives to improve operational procedures with a focus on compliance Face a great variety of different topics and a not monotonous work Witness a very good team spirit and cooperation with various stakeholders of all departments Develop more bank-specific expertise esp. about compliance-related topics Work on all tasks in your area with a substantial degree of autonomy, and be a Point-of-Contact if any issues arise Detect inefficiencies in the team’s workflows proactively and propose efficient solutions What you’ll need to be successful? You speak Spanish (native level), and fluent English, knowledge of German/Italian/French is a plus Relevant Bachelor’s degree (e. g. law studies) is desirable Relevant work experience in legal, compliance, banking sector and financial service industry Previous experience communicating with government regulators is a plus You are an analytical thinker with strong investigation skills, ideally combined with process optimisation expertise You are able to carry out accurate legal research independently Knowledge on how to use a CRM system (“Salesforce”) and experience with process management tools like “Jira” and “Confluence” is a plus You use your time effectively, can prioritise appropriately and are able to work under strict deadlines You are committed and eager to learn and want to drive the improvement and optimisation of our processes Continuously challenge the status quo Actively help yourself (and others) being successful You enjoy working in a very motivated team but also have a high degree of autonomy What’s in it for you? Accelerate your career growth by joining one of Europe’s most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running \uD83D\uDE80 Personal development budget, discounted public transit pass (selected locations), German language classes, fitness memberships, childcare services (selected locations), N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop 26 vacation days per year, with an additional day for each year of service - up to 30 days A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies A relocation package with visa support for those who need it Who we are? N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. Founded in 2013, N26 now has 7 million customers in 25 markets. Our talented team works across 8 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna, New York and São Paulo. Sounds good? Apply now for this position. N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.", "summaryDescription" : "Complaints Legal Analyst (Spanish Market) - Maternity Cover at N26", "postedDate" : "2026-06-15T23:24:55.444", "createdAt" : "2026-06-15T23:24:55.444", "lastUpdated" : "2026-06-16T08:16:13.251", "ingestTimestamp" : "2026-06-15T23:24:55.444", "mongoId" : "6a305b66f292fd229cf5d46f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Regulatory requirements", "Risk management", "Legal analysis", "Compliance oversight" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 469.93918, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c77b774d8ee00a093d269", "title" : "Senior Complaints Manager", "company" : "Zopa", "industry" : "Complaints", "salary" : { "min" : 70000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Complaints Manager in London, adjusted for FinTech industry and manager seniority." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T00:27:14.689", "fingerprint" : "dc4bec856cbb0be8148316e6bf90aad9ccdaa8253b2a76e88e2e97f3a27548d3", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/zopa/da148522-ad9b-44bc-bb5f-fad6effa3bab/apply", "externalId" : "da148522-ad9b-44bc-bb5f-fad6effa3bab", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Case handling", "Decision making", "Root cause analysis" ], "hardSkillsList" : [ "Complaints management", "Regulatory compliance", "Risk management", "Data analysis", "Performance management" ], "hardSkills" : [ { "name" : "Complaints management", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Performance management", "level" : "intermediate" } ], "majorSkills" : "Complaints management, Regulatory compliance, Team leadership", "majorSkillsList" : [ "Complaints management", "Regulatory compliance", "Team leadership" ], "coreResponsibilities" : "Lead complaint handlers, Develop complaint handlers, Performance manage complaint handlers, Set expectations on quality, Set expectations on conduct, Set expectations on performance, Create accountability culture, Create sound judgement culture, Create high-quality decision-making culture, Own end-to-end complaints process, Handle escalated cases, Handle complex cases, Define handling procedures, Maintain quality frameworks, Maintain controls, Support team on difficult cases, Ensure consistency, Ensure good customer outcomes, Set approach for regulatory complaints, Set approach for FOS complaints, Handle DSARs, Make calls on high impact cases, Make calls on sensitive cases, Make calls on ambiguous cases, Keep close to FOS decisions, Keep close to FOS trends, Adjust approach, Ensure fair outcomes, Ensure consistent outcomes, Ensure defensible outcomes, Own alignment with FCA DISP, Own alignment with Consumer Duty, Own alignment with conduct standards, Use complaints data, Identify where things go wrong, Prioritise by customer impact, Prioritise by risk, Work with Product, Work with Risk, Work with Credit, Work with Legal, Work with Operations, Support root cause fixes, Ensure actions land, Ensure repeat issues stop, Report on complaints outcomes, Report on FOS results, Report on key risks, Turn data into insight, Call out risks early, Address risks, Maintain controls, Prepare for audit, Prepare for regulatory review, Build trusted relationships, Drive decisions, Drive change, Represent Complaints in forums, Balance customer needs, Balance business priorities, Balance risk priorities, Push back when needed", "teamCollaboration" : "Work with Product; Work with Risk; Work with Credit; Work with Legal; Work with Operations; Represent Complaints in forums", "domainKnowledge" : "FOS; FCA DISP; Consumer credit regulation; Conduct risk; Banking products; Lending products; Auto finance", "domainList" : [ "fos", "fca-disp", "consumer-credit-regulation", "conduct-risk", "banking-products", "lending-products", "auto-finance" ], "domainSpecificKnowledge" : [ "FOS", "FCA DISP", "Consumer credit regulation", "Conduct risk", "Banking products", "Lending products", "Auto finance" ], "problemSolvingSkills" : "Sound judgement; Complex decision making; Root cause analysis", "outcomesObjectives" : "Ensure good customer outcomes; Ensure fair outcomes; Ensure consistent outcomes; Ensure defensible outcomes", "qualificationsBasic" : "5+ years complaints experience, Experience working with FOS, Experience working with FCA, Experience leading teams", "qualificationsPreferred" : "Background in conduct risk, Background in remediation, Background in complaints policy, Exposure to AI-assisted complaint handling, Exposure to automation", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife Zopa has a wide-ranging complaints function spanning current accounts, consumer lending, auto finance, FOS escalations and a growing AI-assisted case-handling programme. It’s a genuinely complex environment that needs someone who can lead a team, exercise sound judgement on difficult cases, and help the business learn from what complaints are telling it. Reporting to the Head of Complaints, you’ll lead a complaints management team, own the process, and make informed, balanced and complex decisions where needed. You’ll be setting the standard for how we handle our most complex and high-risk cases especially those that go to the Financial Ombudsman Service and making sure what we learn from complaints actually improves how Zopa is built and run. This is a senior role with real influence. You’ll work with Product, Risk, Credit, Legal and Operations, and represent Complaints in senior forums where decisions get made. You’ll own complaints across our banking and lending products, including auto finance. ## A day in the life Team and operational leadership Lead, develop and performance manage a team of complaint handlers and managers, setting clear expectations on quality, conduct and performance Create a culture of accountability, sound judgement and high-quality decision-making Own the end-to-end complaints process including escalated and complex cases Define and maintain handling procedures, quality frameworks and controls across the function Support and guide the team on difficult cases, ensuring consistency and good customer outcomes. Escalated, complex and FOS complaints Help set the approach for handling escalated regulatory and FOS complaints end to end including DSARs Make the call on cases that are high impact, sensitive, or genuinely ambiguous Keep close to FOS decisions and trends, and adjust our approach when needed Make sure our outcomes are fair, consistent, and defensible internally and to regulators Own our alignment with FCA DISP, Consumer Duty and conduct standards. Supporting complaints-driven change Use complaints data to identify where things are going wrong for customers Prioritise by customer impact and risk, not just volume Work closely with Product, Risk, Credit, Legal and Operations to support root cause fixes Partner with the relevant teams to ensure actions land and repeat issues stop. Insight and risk Own how we report on complaints outcomes, FOS results, and key risks to senior leadership Turn data into clear, actionable insight not just dashboards Call out risks early and make sure they’re addressed before they become problems Keep our controls strong and make sure we’re ready for audit or regulatory review at any point. Cross-business influence Build trusted relationships across Zopa, including at senior level Drive decisions and change in areas you don’t directly own Represent Complaints in forums where product, policy, and risk decisions are made Balance what’s right for customers with business and risk priorities and know when to push back. ## About you Complaints experience in retail banking or fintech Deep knowledge of FOS, FCA DISP and consumer credit regulation Experience working directly with the FOS or FCA Hands-on experience with current accounts or consumer lending products Experience leading and developing teams in a complaint and conduct environment Track record of using complaints insight to drive real product or process change Confident making difficult decisions with genuine regulatory and customer consequences Able to influence senior stakeholders and lead change without direct authority Background in conduct risk, remediation or complaints policy Exposure to AI-assisted complaint handling or automation ## Additional Information #LI-LH1 At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. ", "summaryDescription" : "Senior Complaints Manager at Zopa. Skills: Complaints management, Regulatory compliance, Team leadership. Lead complaint handlers. Develop complaint handlers", "postedDate" : "2026-06-12T12:47:48.407", "createdAt" : "2026-06-12T12:47:48.407", "lastUpdated" : "2026-06-16T00:27:14.689", "ingestTimestamp" : "2026-06-14T22:02:10.323", "mongoId" : "6a2c77b774d8ee00a093d269", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Complaints management", "Regulatory compliance", "Risk management", "Data analysis", "Performance management", "Team leadership", "Case handling", "Decision making", "Root cause analysis", "FOS", "FCA DISP", "Consumer credit regulation", "Conduct risk", "Banking products", "Lending products", "Auto finance" ], "skillCount" : 16, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 414.93494, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25244a74d8ee00a00e1750", "title" : "Complaints Officer", "company" : "Funding Circle", "industry" : "Collections, Recoveries & Litigation", "salary" : { "min" : 32500.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Complaints Officer in London, UK, with adjustments for the FinTech industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-14T21:39:34.244", "fingerprint" : "7eb0dd48a5c4033c0902af84a6dae23bddd002b00b924f90c83d4e097bc57c74", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/fundingcircle/5c7cfc5e-17f0-4099-84e3-ec0f0a32bf05/application", "externalId" : "5c7cfc5e-17f0-4099-84e3-ec0f0a32bf05", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "Generative AI", "professionalSkills" : [ "Customer service", "Root Cause Analysis", "Internal feedback" ], "hardSkillsList" : [ "Complaint handling" ], "hardSkills" : [ { "name" : "Complaint handling", "level" : "intermediate" } ], "majorSkills" : "Customer complaints, Problem solving", "majorSkillsList" : [ "Customer complaints", "Problem solving" ], "coreResponsibilities" : "Provide best customer experience, Handle customer complaints in writing, Handle customer complaints over phone, Support Root Cause Analysis, Support internal feedback loops, Mitigate future customer problems, Investigate complex complaints, Respond to complex complaints, Give customer the right outcome, Manage caseload of customer complaints, Manage Financial Ombudsman Service escalated complaints, Meet tight deadlines", "teamCollaboration" : "Collaborating with other business areas", "domainKnowledge" : "Financial Ombudsman Service", "domainList" : [ "financial-ombudsman-service" ], "domainSpecificKnowledge" : [ "Financial Ombudsman Service" ], "communicationSkills" : "Verbal communication; Written abilities", "continuousLearning" : "Annual learning allowance", "innovationCreativity" : "Use Generative AI", "problemSolvingSkills" : "Solving complex problems", "outcomesObjectives" : "Provide the best customer experience; Mitigate future customer problems; Give the customer the right outcome", "qualificationsBasic" : "1 year of experience in a Complaints role, Proven experience handling complex customer complaints, Excellent customer service skills, Attention to detail, Organisational skills, Ability to follow procedures, Experience working with Financial Ombudsman Service, Excellent verbal communication skills, Excellent written abilities, Proactively identify ways to use Generative AI, Confident using approved AI tools safely", "qualificationsPreferred" : "Experience in Financial Services", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "WE’RE ON A MISSION TO BACK THE UK’S SMALL BUSINESSES LIKE NO ONE ELSE \uD83D\uDE80 Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy \uD83D\uDCC8 Come and join a mission that matters! [Read our Impact Report https://www.fundingcircle.com/uk/impact] | [See our Trustpilot https://uk.trustpilot.com/review/fundingcircle.com] THE ROLE ⚡ \uD83D\uDCCD London (Hybrid) | \uD83E\uDD1D 3 days in the office | \uD83D\uDCB0 Competitive Salary + Benefits We’re looking for someone who thrives on solving complex problems and is experienced in managing customer complaints. You’ll need to be detail-oriented, highly organised, and able to navigate challenging situations with professionalism and empathy. Working collaboratively with other business areas and providing actionable feedback will be key to your success in this role - Provide the best customer experience when handling customer’s complaints in writing and over the phone - Support Root Cause Analysis and internal feedback loops to mitigate future customer problems - Investigate and respond to various complex complaints and give the customer the right outcome - Manage a caseload of customer complaints including Financial Ombudsman Service (FOS) escalated complaints within tight deadlines WHAT WE’RE LOOKING FOR \uD83C\uDF31 We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day. - At least 1 year of experience in a Complaints role, preferably within Financial Services - Proven experience handling complex and challenging customer complaints with excellent customer service skills - Strong attention to detail, organisational skills, and the ability to follow procedures - Experience working with the Financial Ombudsman Service or relevant regulatory bodies - Excellent verbal communication skills and strong written abilities - At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements. - You’re able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity - Confident using approved AI tools safely and effectively to enhance your output and find a better way of working We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. WHY JOIN US? \uD83D\uDC9C We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a \"best of both\" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: - Flexibility: We provide a benefit allowance you can tailor to your own life and family. - Health: This includes private medical and dental, health assessments, and access to a digital GP. - Wealth: We offer life assurance, share schemes, and financial coaching. - Development: You get a dedicated annual learning allowance to help you level up. - Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. READY TO JOIN A MISSION THAT MATTERS? WE’D LOVE TO CHAT!", "summaryDescription" : "Complaints Officer at Funding Circle. Skills: Customer complaints, Problem solving. Provide best customer experience. Handle customer complaints in writing", "postedDate" : "2026-06-11T19:30:15.131", "createdAt" : "2026-06-11T19:30:15.131", "lastUpdated" : "2026-06-14T21:39:34.244", "ingestTimestamp" : "2026-06-11T19:30:15.131", "mongoId" : "6a25244a74d8ee00a00e1750", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Complaint handling", "Customer complaints", "Problem solving", "Customer service", "Root Cause Analysis", "Internal feedback", "Financial Ombudsman Service" ], "skillCount" : 7, "jobCategory" : "other", "jobSubcategory" : "complaints", "dataQualityScore" : 0.8888889, "_score" : 413.82547, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a16291c58b93c861e95a080", "title" : "WA Movable Bridge Structural Discipline Lead", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 175000.0, "max" : 245000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data adjusted for seniority, industry, and location in Bellevue, WA." }, "location" : "United States-Washington-Bellevue", "locations" : [ "United States-Washington-Bellevue" ], "certifications" : [ "Professional Engineer (PE or P. 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Example: Professional Engineer (PE or P.Eng) license. Microsoft Office, AutoCAD, RAM, ETABS, SAFE or similar analytical software Experience in design calculations and layouts Ability to design and detail in steel, concrete, masonry and wood Requires understanding of gravity analysis and lateral analysis Previous experience with an architectural/engineering or engineering consulting firm An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-Washington-Bellevue", "summaryDescription" : "WA Movable Bridge Structural Discipline Lead at HDR. Skills: Structural engineering, Movable bridge design. Design in steel. Detail in steel", "createdAt" : "2026-06-14T01:17:13.697", "lastUpdated" : "2026-06-15T07:23:56.863", "ingestTimestamp" : "2026-06-14T01:17:13.697", "mongoId" : "6a16291c58b93c861e95a080", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 245000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Gravity analysis", "Lateral analysis", "Structural engineering", "Movable bridge design", "Design calculations", "Design detailing", "Movable bridge structures", "Professional Engineer (PE or P. 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Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. ABOUT THE ROLE As we expand our personalization and messaging capabilities, we are looking for a foundational member of our growing team. The Offsite Recommendations Strategist owns the activation, performance, and revenue growth of our AI-powered email recommendations offering. This is a revenue-generating, client-facing role with incentive-based compensation. You will serve as a strategic partner to retail and e-commerce clients, helping them design, launch, and scale high-performing recommendation-driven email programs across promotional, triggered, and lifecycle messaging. From first deployment through long-term expansion, you will guide customers in using intelligent recommendations to drive measurable gains in engagement, conversion, and lifetime value. WHAT YOU’LL DO - Own onboarding and activation for offsite recommendations, partnering with Sales, Account Management, Customer Success, Solutions, and Marketing teams. - Guide clients through ESP integrations, feed setup, and recommendation placement in email templates. - Advise on high-impact email use cases including: - Promotional campaigns - Browse & cart abandonment - Post-purchase and replenishment - Lifecycle and retention programs - Serve as the subject-matter expert on email personalization and recommendations. - Analyze performance and provide data-driven recommendations to improve CTR, conversion, AOV, revenue per send, and LTV. - Own revenue growth across a portfolio of customers through upsell, expansion, and new use cases. - Act as the voice of the customer, influencing product roadmap and go-to-market strategy. REQUIREMENTS - 1-3 years of hands-on email or lifecycle marketing experience, ideally in e-commerce or retail. - 3-5+ years of client-facing experience in sales, account management, customer success, or account strategy - Strong understanding of: - ESPs and email ecosystems - Segmentation, personalization, and lifecycle strategy - Campaign vs. triggered messaging - Testing and performance measurement - Experience working with AI-driven personalization or recommendation systems. - Proven ability to translate data into insights and business impact. - Client-facing experience with a consultative, growth-oriented mindset. - Track record of driving or influencing revenue growth from existing customers. - Excellent communication skills and comfort working with both operators and executives. BENEFITS - \uD83C\uDFDD️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year - \uD83D\uDCB0 A competitive compensation package including stock options - \uD83C\uDF0E Fully remote team - choose where you live - \uD83D\uDECB️ Work from home stipend! We want you to have the resources you need to set up your home office - \uD83D\uDCBB Apple laptops provided for new employees - \uD83E\uDDD1‍\uD83C\uDF93 Training and development budget for every employee, refreshed each year - \uD83D\uDC6A Parental leave for qualified employees - \uD83E\uDDE0 Work with smart people who will help you grow and make a meaningful impact DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.", "summaryDescription" : "Omnichannel Recommendations - GTM Specialist at Constructor", "createdAt" : "2026-06-14T20:11:11.615", "lastUpdated" : "2026-06-16T02:20:26.371", "ingestTimestamp" : "2026-06-14T20:11:11.615", "mongoId" : "6a2c692474d8ee00a0906355", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 373.40753, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c91ae74d8ee00a0983cbf", "title" : "Head of Customer Care", "company" : "Capital on Tap", "industry" : "FinTech", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Head of Customer Care in FinTech in Manchester, UK, adjusted for seniority and company size." }, "location" : "Manchester, England, United Kingdom", "locations" : [ "Manchester", "England", "United Kingdom" ], "timestamp" : "2026-06-16T06:02:03.393", "fingerprint" : "e8add2eddb8d87fb826cd6814e7e36613c531cdff905db874956787c9f9c46e1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/capitalontap/jobs/8588534002", "externalId" : "8588534002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer operations", "Complaints handling", "Payment operations", "Vulnerable customer strategy" ], "hardSkillsList" : [ "FCA Consumer Duty", "DISP rules", "Vulnerability guidance" ], "hardSkills" : [ { "name" : "FCA Consumer Duty", "level" : "intermediate" }, { "name" : "DISP rules", "level" : "intermediate" }, { "name" : "Vulnerability guidance", "level" : "intermediate" } ], "majorSkills" : "Customer Care, Complaints Management, Payment Operations", "majorSkillsList" : [ "Customer Care", "Complaints Management", "Payment Operations" ], "coreResponsibilities" : "Build and lead a high-performing team, Champion engagement, recognition, and team development, Develop, own, and embed a best-in-class vulnerable customer, Act as the internal subject matter expert on, Provide guidance to business stakeholders, Influence product and process design, Lead end-to-end complaints handling, Ensure timely, fair, and well-evidenced resolutions, Oversee the payment operations function, Ensure customer payment queries, disputes, and processing issues, Drive operational excellence by leveraging technology, Streamline processes, Enhance the customer experience", "teamCollaboration" : "Work with senior stakeholders; Work with regulatory counterparts", "domainKnowledge" : "Regulated financial services; FCA Consumer Duty; DISP complaints-handling rules; Vulnerability guidance", "domainList" : [ "regulated-financial-services", "fca-consumer-duty", "disp-complaints-handling-rules", "vulnerability-guidance" ], "domainSpecificKnowledge" : [ "Regulated financial services", "FCA Consumer Duty", "DISP complaints-handling rules", "Vulnerability guidance" ], "communicationSkills" : "Excellent communicator; Influencer", "continuousLearning" : "Professional development; Annual Learning and Wellbeing Budget", "innovationCreativity" : "Pilot new ideas fast; Scale quickly", "problemSolvingSkills" : "Interpret complex data; Identify root causes; Implement evidence-based decisions", "outcomesObjectives" : "Deliver good outcomes for customers", "qualificationsBasic" : "Significant experience in customer operations, Expertise in complaints, Expertise in vulnerability, Expertise in payment operations, Deep understanding of FCA Consumer Duty, Deep understanding of DISP complaints-handling rules, Deep understanding of vulnerability guidance (FG21/1), Proven track record of building high-performing teams, Analytical skills", "qualificationsPreferred" : "Experience in regulated financial services environment", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re Capital on Tap \uD83D\uDC4B \uD83D\uDCB3 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! \uD83D\uDCCD Manchester | \uD83C\uDFE2 3 days per week in office Customer Care/Customer Operations \uD83D\uDE80 Customer Care is a brand new team for us, and you’ll be the first hire! You’ll look after vulnerable customer strategy, shape and define how we deliver good outcomes for customers with additional needs as well as leading end to end complaints management and payment operations. What You’ll Be Doing \uD83D\uDDC3️ Build and lead a high-performing team across all three areas, with a focus on professional development, engagement, and a culture of accountability. Champion engagement, recognition, and team development to foster connection, alignment, and a shared sense of purpose. Develop, own, and embed a best-in-class vulnerable customer strategy across Capital on Tap. Act as the internal subject matter expert on vulnerability, providing guidance to business stakeholders and influencing product and process design. Lead end-to-end complaints handling, ensuring timely, fair, and well-evidenced resolutions in line with regulatory requirements. Oversee the payment operations function, ensuring customer payment queries, disputes, and processing issues are resolved efficiently and accurately. Drive operational excellence by leveraging technology to streamline processes and enhance the customer experience. Our Values & Culture \uD83C\uDF1E Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly. Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage. Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard. Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done. Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback. We’re Looking For \uD83D\uDD0E A senior leader with significant experience in customer operations within a regulated financial services environment, with specific expertise in complaints, vulnerability, and payment operations. A deep understanding of FCA Consumer Duty, DISP complaints-handling rules, and vulnerability guidance (FG21/1). A proven track record of building and leading high-performing teams in a fast-paced, dynamic environment. Strong analytical skills with the ability to interpret complex data, identify root causes, and implement evidence-based decisions. An excellent communicator and influencer, comfortable working with senior stakeholders and regulatory counterparts. Interview Process \uD83E\uDD1D Stage 1: 30 minutes with a Talent Partner Stage 2: 60 minutes with the Customer Operations Director Stage 3: 60 minutes with our Lead People Partner and another Head of Stage 4: Good To Great interview with a member of our C-Suite Diversity & Inclusion \uD83C\uDF08 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: \uD83C\uDFE5 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality \uD83C\uDF81 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) \uD83D\uDC5B Salary Sacrifice Pension Scheme up to 7% match \uD83D\uDE98 Octopus EV Salary Sacrifice Scheme \uD83C\uDFD6️ 28 days holiday (plus bank holidays) \uD83D\uDCD6 Annual Learning and Wellbeing Budget \uD83D\uDC6A Enhanced Parental Leave \uD83D\uDEB2 Cycle to Work Scheme \uD83D\uDE82 Season Ticket Loan \uD83D\uDCAC 6 free therapy sessions per year \uD83D\uDC36 Dog Friendly Offices \uD83C\uDF6B Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Info \uD83D\uDC4DCheck out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. \uD83D\uDCE7Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)", "summaryDescription" : "Head of Customer Care at Capital on Tap. Skills: Customer Care, Complaints Management, Payment Operations. Build and lead a high-performing team. Champion engagement, recognition, and team development", "postedDate" : "2026-06-14T19:11:55.339", "createdAt" : "2026-06-14T19:11:55.339", "lastUpdated" : "2026-06-16T06:02:03.393", "ingestTimestamp" : "2026-06-14T19:11:55.339", "mongoId" : "6a2c91ae74d8ee00a0983cbf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "FCA Consumer Duty", "DISP rules", "Vulnerability guidance", "Customer Care", "Complaints Management", "Payment Operations", "Customer operations", "Complaints handling", "Payment operations", "Vulnerable customer strategy", "Regulated financial services", "DISP complaints-handling rules" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "_score" : 372.95346, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eb32774d8ee00a0e7dc80", "title" : "Cross-disciplinary Controls Sr. Group Manager - C15", "company" : "Cross-disciplinary Controls Sr. Group Manager", "industry" : "Banking", "salary" : { "min" : 170.0, "max" : 170.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-15T21:36:53.725", "fingerprint" : "ea8ece188669cf2bce83567ba29cd842f46d6d8296da292439d73b0f80715c34", "source" : "workday", "language" : "en", "applyUrl" : "https://citi.wd5.myworkdayjobs.com/2/job/Fort-Lauderdale-Florida-United-States/Cross-disciplinary-Controls-Sr-Group-Manager---C15_26971258", "externalId" : "26971258", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Fort Lauderdale", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "26.1223084,-80.1433786" } ], "locationText" : "Fort Lauderdale, Florida, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "domainKnowledge" : "Financial instruments; Regulatory frameworks; Risk methodologies; Quantitative skills; Banking; Investment management; Trading; Risk; Compliance; Insurance; Fintech; Accounting; SOX; Basel III/IV; MiFID II; Dodd-Frank; FINRA; SEC; FCA; GDPR; AML/KYC; Equities; Fixed income; Derivatives; Options; Futures; Swaps; FX; Structured products; Private credit; VaR; CVaR; Stress testing; Monte Carlo; Factor models; Credit scoring", "domainList" : [ "financial-instruments", "regulatory-frameworks", "risk-methodologies", "quantitative-skills", "banking", "investment-management", "trading", "risk", "compliance", "insurance", "fintech", "accounting", "sox", "basel-iii-iv", "mifid-ii", "dodd-frank", "finra", "sec", "fca", "gdpr", "aml-kyc", "equities", "fixed-income", "derivatives", "options", "futures", "swaps", "fx", "structured-products", "private-credit", "var", "cvar", "stress-testing", "monte-carlo", "factor-models", "credit-scoring" ], "domainSpecificKnowledge" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "Banking", "Investment management", "Trading", "Risk", "Compliance", "Insurance", "Fintech", "Accounting", "SOX", "Basel III/IV", "MiFID II", "Dodd-Frank", "FINRA", "SEC", "FCA", "GDPR", "AML/KYC", "Equities", "Fixed income", "Derivatives", "Options", "Futures", "Swaps", "FX", "Structured products", "Private credit", "VaR", "CVaR", "Stress testing", "Monte Carlo", "Factor models", "Credit scoring" ], "remoteFriendly" : false, "rawDescription" : "Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role. **Responsibilities** : * Manages large, potentially diverse teams of managers and/or senior professionals by providing leadership and direction through managers. * Manage an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies * Make critical decisions that are guided by functional objectives * Evaluate the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes. * Drive and manage controls enhancements focused on increasing efficiency and reducing risk. * Oversee the execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies. * Review the MCA program, including the annual/semiannual/quarterly/monthly attestation, quality oversight, and related reporting. * Oversee the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures. * Lead the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality. * Facilitate the coordination and comprehensive management of issues with key stakeholders * Drive issue quality reviews ensuring compliance with Issue * Management Policy, Standards and Procedures * Lead the development of standard and risk controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators. * Oversee the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards **Qualifications** : * 15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. * Ability to identify, measure, and manage key risks and controls. * Demonstrate sound business judgment. * Ability to see the big pictures with high attention to critical details. * Develop and implement strategy and process improvement initiatives. * In depth understanding of Citi’s businesses and functions and their risk profiles. * Developing new ideas and improving current processes to proactively mitigate risks. * Requires an ability to provide challenge and make recommendation for risk and controls remediation. * Excellent knowledge in the development and execution for controls. * Proven experience in control related functions in the financial industry. * Proven experience in implementing sustainable solutions and improving processes. * Deep understanding of compliance laws, rules, regulations, and best practices. * Deep understanding of Citi’s Policies, Standards, and Procedures. * Demonstrate exceptional leadership, decision-making, and problem-solving skills. * Excellent analytical skills to evaluate complex risk and control activities and processes. * Ability to deliver compelling presentations and influence executive audiences. * Strong sense of accountability and ownership, with strong results orientation. * Excellent communication skills; ability to engage and inspire across stakeholder groups. * Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word. **Education** : Bachelor's/University degree, Master's degree preferred \\------------------------------------------------------ ## **Job Family Group:** Controls Governance & Oversight \\------------------------------------------------------ ## **Job Family:** Cross-disciplinary Controls \\------------------------------------------------------ ## **Time Type:** Full time \\------------------------------------------------------ ## **Primary Location:** Fort Lauderdale Florida United States \\------------------------------------------------------ ## **Primary Location Full Time Salary Range:** $170 000,00 - $300 000,00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. \\------------------------------------------------------ ## **Most Relevant Skills** Analytical Thinking, Assessment, Business Acumen, Constructive Debate, Controls Lifecycle, Governance, Issue Management, Process Design, Risk Management Lifecycle, Stakeholder Management. \\------------------------------------------------------ ## **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \\------------------------------------------------------ ## **Anticipated Posting Close Date:** jun 19, 2026 \\------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ __ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review[Accessibility at Citi](https://www.citigroup.com/citi/accessibility/application-accessibility.htm). View Citi’s [EEO Policy Statement](https://www.citigroup.com/global/eeo-aa-policy) and the [Know Your Rights](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster._", "summaryDescription" : "Cross-disciplinary Controls Sr. Group Manager - C15 at Cross-disciplinary Controls Sr. Group Manager", "postedDate" : "2026-06-12T20:59:57.735", "createdAt" : "2026-06-14T20:59:57.714", "lastUpdated" : "2026-06-15T21:36:53.725", "ingestTimestamp" : "2026-06-14T20:59:57.714", "mongoId" : "6a2eb32774d8ee00a0e7dc80", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://citi.wd5.myworkdayjobs.com/2/job/Fort-Lauderdale-Florida-United-States/Cross-disciplinary-Controls-Sr-Group-Manager---C15_26971258", "salaryAnnualMin" : 353600, "salaryAnnualMax" : 353600, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "Banking", 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session representations, Partner with product teams, Partner with data teams, Partner with engineering teams, Define metrics, Run experiments, Ship measurable improvements, Build practical ML systems, Monitor ML systems, Evaluate ML systems, Shape ML architecture", "teamCollaboration" : "Partner with product; Partner with data; Partner with engineering", "domainKnowledge" : "Consumer apps; Entertainment products; Social products; Gaming products; Short-form content; Creator economy; Engagement-driven products; Content discovery; User engagement; Content distribution; Cold start problem; Content catalogs; UGC content; Creator marketplaces; Multimodal content; Explore/exploit; Reinforcement learning; Long-term value optimization", "domainList" : [ "consumer-apps", "entertainment-products", "social-products", "gaming-products", "short-form-content", "creator-economy", "engagement-driven-products", "content-discovery", "user-engagement", "content-distribution", "cold-start-problem", "content-catalogs", "ugc-content", "creator-marketplaces", "multimodal-content", "explore-exploit", "reinforcement-learning", "long-term-value-optimization" ], "domainSpecificKnowledge" : [ "Consumer apps", "Entertainment products", "Social products", "Gaming products", "Short-form content", "Creator economy", "Engagement-driven products", "Content discovery", "User engagement", "Content distribution", "Cold start problem", "Content catalogs", "UGC content", "Creator marketplaces", "Multimodal content", "Explore/exploit", "Reinforcement learning", "Long-term value optimization" ], "innovationCreativity" : "Explore new ideas", "problemSolvingSkills" : "Translate user behavior", "outcomesObjectives" : "Ship measurable improvements", "qualificationsBasic" : "5+ years industry experience, Production ML systems experience, Recommendation systems experience, Search systems experience, Ranking systems experience, Ads ranking experience, Feed ranking experience, Content discovery systems experience, Consumer apps experience, Two-tower models experience, Embedding retrieval experience, Candidate generation experience, Ranking experience, Online evaluation experience, Offline evaluation experience, Modeling experience, Data pipelines experience, Backend integration experience, Experimentation experience, Production ML systems experience", "qualificationsPreferred" : "AI recommendation experience, LLM-powered ranking experience, Semantic search experience, Personalized generation experience, AI-native content understanding experience, UGC content ecosystems experience, Creator marketplaces experience, Rapidly changing content catalogs experience, Multimodal content understanding experience, Explore/exploit experience, Contextual bandits experience, Reinforcement learning experience, Long-term value optimization experience, Startup experience, 0-to-1 ML systems experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Sekai is building the TikTok for mini apps — an AI-driven consumer platform where people create, remix, share, and play interactive content instantly. We are a Series A company backed by Khosla, a16z, Mayfield, and A*, with $30M raised to date. We are remote-first across all positions and are looking for ambitious, AI-native builders who want to help shape the next generation of consumer social products. Here are Sekai’s download links: - Android: https://play.google.com/store/apps/details?id=chat.sekai.app&hl=en_US - iOS: https://apps.apple.com/us/app/sekai-create-remix-play/id6504506653 ABOUT THE ROLE We are looking for a Senior Machine Learning Engineer to own search and recommendation systems for Sekai’s consumer product. This role sits at the center of content discovery, user engagement, and content distribution. You will build the models and systems that decide what users see, what they search for, what they continue playing, and how high-quality content reaches the right audience. This is a senior IC role for someone who has built real recommendation, search, ranking, or discovery systems in production for consumer apps, especially in entertainment-driven products. WHAT YOU WILL OWN - Build and improve recommendation and search systems across feed, discovery, search, and content continuation surfaces. - Own retrieval and ranking systems, including candidate generation, embedding-based retrieval, two-tower models, ranking features, and online serving quality. - Design, launch, and analyze recommendation/search experiments end-to-end, then use the data to iterate quickly. - Improve recommendation quality for new users, new content, and fast-changing content pools. - Build user, content, creator, and session-level representations from behavioral signals. - Partner with product, data, and engineering teams to define metrics, run experiments, and ship measurable improvements to retention, engagement, and content distribution. - Build practical ML systems that can move from prototype to production quickly, with clear monitoring and evaluation. - Help shape the long-term ML architecture for AI-native content discovery. WHAT WE ARE LOOKING FOR - 5+ years of industry experience building production ML systems, with senior-level ownership of recommendation, search, ranking, ads ranking, feed ranking, or content discovery systems. - Hands-on experience building recommendation or search systems for consumer apps. - Experience working on entertainment, social, gaming, short-form content, creator, or other engagement-driven consumer products. - Strong practical experience with two-tower models, embedding retrieval, candidate generation, ranking, and online/offline evaluation. - Strong product intuition around relevance, retention, engagement, satisfaction, cold start, and content distribution. - Ability to translate messy user behavior into useful modeling signals and practical product improvements. - Strong engineering fundamentals across modeling, data pipelines, backend integration, experimentation, and production ML systems. - High ownership, fast execution, and clear communication in ambiguous product environments. NICE TO HAVE - Experience with AI recommendation, LLM-powered ranking, semantic search, personalized generation, or AI-native content understanding. - Experience with UGC content ecosystems, creator marketplaces, or rapidly changing content catalogs. - Experience with multimodal content understanding across text, image, video, interaction traces, or generated content. - Experience with explore/exploit, contextual bandits, reinforcement learning, or long-term value optimization. - Startup experience or experience building 0-to-1 ML systems with limited infrastructure. BENEFITS - Top compensation package, including competitive salary and meaningful equity. - Remote-first team. - Comprehensive health insurance and benefits. If you are excited about building at the frontier of AI, consumer social, and interactive entertainment, we would love to hear from you. At Sekai, you will work with an AI-native team, move fast, own meaningful problems, and have the flexibility to explore new ideas from an early stage. If you are excited about building at the frontier of AI, consumer social, and interactive entertainment, we would love to hear from you. At Sekai, you will work with an AI-native team, move fast, own meaningful problems, and have the flexibility to explore new ideas from an early stage.", "summaryDescription" : "Senior Machine Learning Engineer, Recommendation at Sekai. Skills: Recommendation systems, Search systems, Ranking, Content discovery. Build recommendation systems. 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Oversee inmate transportation", "createdAt" : "2026-06-14T19:47:13.248", "lastUpdated" : "2026-06-16T03:30:32.238", "ingestTimestamp" : "2026-06-14T19:47:13.248", "mongoId" : "69ce5e3a9bc74574cb6776b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Inmate transportation", "Classification", "Time and disciplinary procedures" ], "skillCount" : 3, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 348.43076, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.9 }, { "id" : "6a24e6d274d8ee00a0021b17", "title" : "Senior Product Analyst (Search & Recommendations)", "company" : "Joom", "industry" : "E-Commerce", "salary" : { "min" : 55000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Product Analyst in E-commerce in Lisbon, Portugal, adjusted for seniority and company size." }, "location" : "Lisbon, PT", "locations" : [ "Lisbon", "PT" ], "timestamp" : "2026-06-16T05:02:06.886", "fingerprint" : "3fa8a92e2020c90c17fb404502d912b13f3ae3cb029933da1d9b2cee78ea4749", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://joom-group.breezy.hr/p/9e3239a48b3e-senior-product-analyst-search-recommendations", "externalId" : "9e3239a48b3e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lisbon", "country" : "Portugal", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "38.7077507,-9.1365919" } ], "locationText" : "Lisbon, Portugal", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : false, "rawDescription" : "Joom is a global cross-border marketplace where millions can find anything they want at fair prices. Joom helps consumers to make shopping easy and entertaining and provides access to interesting and unique goods from around the world.Joom is one of the key businesses of Joom Group, an internationa", "summaryDescription" : "Senior Product Analyst (Search & Recommendations) at Joom", "createdAt" : "2026-06-14T18:54:50.851", "lastUpdated" : "2026-06-16T05:02:06.886", "ingestTimestamp" : "2026-06-14T18:54:50.851", "mongoId" : "6a24e6d274d8ee00a0021b17", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 347.17114, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a4cdd74d8ee00a05ec2e6", "title" : "Specialist, Complaints", "company" : "Standard Bank Group", "industry" : "Financial Services", "salary" : { "min" : 325000.0, "max" : 515000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Specialist, Complaints in the Banking industry in Roodepoort, South Africa, adjusted for company size and specific industry." }, "location" : "Roodepoort, GP, ZA", "locations" : [ "Roodepoort", "GP", "ZA" ], "timestamp" : "2026-06-15T00:44:17.789", "fingerprint" : "44686f81534d1a19db7a1ac52c218410346fe1f91bdc9f4567f887ba07365b0c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/StandardBankGroup/744000131397499-specialist-complaints", "externalId" : "744000131397499", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Roodepoort", "state" : "Gauteng", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-26.1563889,27.8858333" } ], "locationText" : "Roodepoort, Gauteng, South Africa", "employmentType" : "FULL_TIME", "minimumEducation" : "First Degree", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Insurance knowledge", "Asset management" ], "hardSkillsList" : [ "Call Reporting", "Compliance", "Customer Reception", "Digital Analytics", "Product knowledge", "Risk management", "Governance" ], "softSkillsList" : [ "Showing Composure", "Taking Action", "Thinking Positively", "Upholding Standards" ], "hardSkills" : [ { "name" : "Call Reporting", "level" : "intermediate" }, { "name" : "Compliance", "level" : "intermediate" }, { "name" : "Customer Reception", "level" : "intermediate" }, { "name" : "Digital Analytics", "level" : "intermediate" }, { "name" : "Product knowledge", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Governance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Showing Composure" }, { "name" : "Taking Action" }, { "name" : "Thinking Positively" }, { "name" : "Upholding Standards" } ], "majorSkills" : "Customer complaints, Insurance, Customer service", "majorSkillsList" : [ "Customer complaints", "Insurance", "Customer service" ], "coreResponsibilities" : "Attend client complaints, Provide informed solutions, Facilitate educative solutions, Overturn service experience, Provide long term solutions, Act as custodians, Help client via platforms", "domainKnowledge" : "Short term insurance; Treating Customers Fairly", "domainList" : [ "short-term-insurance", "treating-customers-fairly" ], "domainSpecificKnowledge" : [ "Short term insurance", "Treating Customers Fairly" ], "communicationSkills" : "Articulating Information; Challenging Ideas; Providing Insights", "outcomesObjectives" : "Turn unsatisfactory to satisfactory service experience", "qualificationsBasic" : "3-4 years industry experience, Working experience in position, Broad personal lines insurance experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. To specifically attend to client’s complaints on behalf of the company for the short - term insurance. To provide and facilitate informed, helpful, educative solutions to aggrieved clients to overturn their service experience journey from unsatisfactory to satisfactory and to provide long term solution to the business whilst acting as the custodians of Treating Customers Fairly (TCF). To help client via all platforms i.e., Call Centre, social media and other mandated platforms. ## Qualifications Type of Qualification: First Degree Field of Study: Insurance Related Qualification Experience Required Insurance & Asset Management 3-4 years industry related experience for both short term/long term. Working experience in the position. Broad personal lines insurance experience . ## Additional Information Behavioural Competencies: * Articulating Information * Challenging Ideas * Providing Insights * Showing Composure * Taking Action * Thinking Positively * Upholding Standards Technical Competencies: * Call Reporting * Compliance * Customer Reception and Channeling * Digital Analytics and Reporting * Product and Services Knowledge * Promote Good Governance, Risk & Control * Risk Awareness", "summaryDescription" : "Specialist, Complaints at Standard Bank Group. Skills: Customer complaints, Insurance, Customer service. Attend client complaints. Provide informed solutions", "postedDate" : "2026-06-10T08:32:47.000", "createdAt" : "2026-06-12T03:57:31.859", "lastUpdated" : "2026-06-15T00:44:17.789", "ingestTimestamp" : "2026-06-12T03:57:31.859", "mongoId" : "6a2a4cdd74d8ee00a05ec2e6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Call Reporting", "Compliance", "Customer Reception", "Digital Analytics", "Product knowledge", "Risk management", "Governance", "Showing Composure", "Taking Action", "Thinking Positively", "Upholding Standards", "Customer complaints", "Insurance", "Customer service", "Insurance knowledge", "Asset management", "Short term insurance", "Treating Customers Fairly" ], "skillCount" : 18, "jobCategory" : "other", "jobSubcategory" : "Standard job", "dataQualityScore" : 1.0, "_score" : 340.12915, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "69ce5e5f9bc74574cb67a58d", "title" : "Aide Instructional Discipline Alternative Education Placement (DAEP)", "industry" : "Education", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Aide Instructional Discipline Alternative Education Placement (DAEP) in Texas, United States, adjusted for the education industry." }, "location" : "TEXAS", "locations" : [ "TEXAS" ], "certifications" : [ "Crisis Prevention Intervention Certification" ], "timestamp" : "2026-06-15T12:01:05.697", "fingerprint" : "6c3b166c231de12b8bf477a60bba8e991d39236de6fa2a4a22c087080c1c570e", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa210.taleo.net/careersection/ex/jobdetail.ftl?job=186735", "externalId" : "186735", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Texas", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Texas, United States", "minimumEducation" : "48 college hours", "coreResponsibilities" : "Provide instructional support, Assist with record keeping, Prepare and develop instruction, Assist students, Provide classroom coverage, Operate classroom instructional equipment, Work with individual students, Work with small groups, Work cooperatively with substitute teacher, Participate in campus meetings, Attend district meetings, Assist supervision of DAEP students, Perform clerical tasks, Type correspondence, Copy materials, Assist in safe movement of students, Lift students, Position students, Restrain students, Collect data, Maintain student records, Maintain student charts", "domainKnowledge" : "Alternative Education Placement", "domainList" : [ "alternative-education-placement" ], "domainSpecificKnowledge" : [ "Alternative Education Placement" ], "communicationSkills" : "Communicate effectively orally; Communicate effectively in writing", "continuousLearning" : "Attendance at conferences; Professional development", "specialRequirements" : "Lift, position and restrain students, May work prolonged hours, May work irregular hours, Maintain emotional control under stress, Exposure to bodily fluids", "qualificationsBasic" : "48 college hours, Passing score on Para Professional Assessment, Crisis Prevention Intervention Certification required, Texas Educational Aide Certification required", "qualificationsPreferred" : "Texas Educational Aide Certification preferred, Experience working with children preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Overview The DAEP Aide Instructional will assist students and the classroom teacher by performing a variety of tasks and carry out instructional procedures under the direct supervision of the teacher, building administrator or appropriate supervisor. Position Description Essential Duties and Responsibilities Provide instructional support for the classroom teacher Assist with record keeping, preparation and development of instruction and assistance to students Provide coverage for the classroom during teacher meetings Operate a variety of classroom instructional equipment, including and not limited to computers, audio/visual and video equipment Work with individual students and small groups on assignments Work cooperatively with substitute teacher in providing instruction and assistance to students Participate and attend required campus and /or district meetings Assist supervision of DAEP students on the playground and /or during any school-sponsored activity occurring during the school day Perform clerical tasks such as typing correspondence, copying materials, etc Assist in the safe and orderly movement of all DAEP students to and from the classroom Lift, position and restrain students when necessary to maintain a safe environment Collect data, and maintain student records and charts for determining student progress in collaboration with the teacher Supervisory Responsibilities None Qualification Requirements To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. Minimum of 48 college hours or passing score on the Para Professional Assessment of Knowledge Crisis Prevention Intervention Certification required to obtain once hired Texas Educational Aide Certification preferred or will be required to obtain once hired Ability to communicate effectively, both orally and in writing Strong interpersonal skills Experience working with children preferred Physical Requirements/Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress. Additional Information The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress. May have exposure to bodily fluids TEXAS", "summaryDescription" : "Aide Instructional Discipline Alternative Education Placement (DAEP). Provide instructional support. Assist with record keeping", "createdAt" : "2026-06-14T02:52:10.496", "lastUpdated" : "2026-06-15T12:01:05.697", "ingestTimestamp" : "2026-06-14T02:52:10.496", "mongoId" : "69ce5e5f9bc74574cb67a58d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Alternative Education Placement", "Crisis Prevention Intervention Certification" ], "skillCount" : 2, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 338.64337, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c91ae74d8ee00a0983cbc", "title" : "Head of Customer Care", "company" : "Capital on Tap", "industry" : "FinTech", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Head of Customer Care in FinTech in Cardiff, UK, adjusted for seniority and company size." }, "location" : "Cardiff, Wales, United Kingdom", "locations" : [ "Cardiff", "Wales", "United Kingdom" ], "timestamp" : "2026-06-15T11:54:45.612", "fingerprint" : "3043406d0165c2f099eb7687ef3aebd6c2024155ef97602a98e95ff52126443d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/capitalontap/jobs/8588515002", "externalId" : "8588515002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cardiff", "state" : "Wales", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4816546,-3.1791934" } ], "locationText" : "Cardiff, Wales, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Complaints handling", "Payment operations" ], "hardSkills" : [ { "name" : "Complaints handling", "level" : "intermediate" }, { "name" : "Payment operations", "level" : "intermediate" } ], "majorSkills" : "Customer care strategy, Complaints management, Payment operations", "majorSkillsList" : [ "Customer care strategy", "Complaints management", "Payment operations" ], "coreResponsibilities" : "Build and lead a high-performing team, Champion engagement, recognition, and team development, Develop, own, and embed a best-in-class vulnerable customer, Act as the internal subject matter expert on, Provide guidance to business stakeholders, Influence product and process design, Lead end-to-end complaints handling, Ensure timely, fair, and well-evidenced resolutions, Oversee the payment operations function, Ensure customer payment queries are resolved, Ensure customer payment disputes are resolved, Ensure payment processing issues are resolved, Drive operational excellence, Leverage technology to streamline processes, Enhance the customer experience", "teamCollaboration" : "Working with senior stakeholders; Working with regulatory counterparts", "domainKnowledge" : "Regulated financial services; FCA Consumer Duty; DISP complaints-handling rules; Vulnerability guidance", "domainList" : [ "regulated-financial-services", "fca-consumer-duty", "disp-complaints-handling-rules", "vulnerability-guidance" ], "domainSpecificKnowledge" : [ "Regulated financial services", "FCA Consumer Duty", "DISP complaints-handling rules", "Vulnerability guidance" ], "communicationSkills" : "Influencing stakeholders", "continuousLearning" : "Professional development; Annual Learning and Wellbeing Budget", "innovationCreativity" : "Pilot new ideas fast", "problemSolvingSkills" : "Root cause analysis; Evidence-based decisions", "outcomesObjectives" : "Deliver good outcomes for customers", "qualificationsBasic" : "Significant experience in customer operations, Expertise in complaints, Expertise in vulnerability, Expertise in payment operations, Deep understanding of FCA Consumer Duty, Deep understanding of DISP complaints-handling rules, Deep understanding of vulnerability guidance (FG21/1), Proven track record of building high-performing teams, Analytical skills, Excellent communicator, Excellent influencer", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re Capital on Tap \uD83D\uDC4B \uD83D\uDCB3 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! \uD83D\uDCCD Cardiff | \uD83C\uDFE2 3 days per week in office Customer Care/Customer Operations \uD83D\uDE80 Customer Care is a brand new team for us, and you’ll be the first hire! You’ll look after vulnerable customer strategy, shape and define how we deliver good outcomes for customers with additional needs as well as leading end to end complaints management and payment operations. What You’ll Be Doing \uD83D\uDDC3️ Build and lead a high-performing team across all three areas, with a focus on professional development, engagement, and a culture of accountability. Champion engagement, recognition, and team development to foster connection, alignment, and a shared sense of purpose. Develop, own, and embed a best-in-class vulnerable customer strategy across Capital on Tap. Act as the internal subject matter expert on vulnerability, providing guidance to business stakeholders and influencing product and process design. Lead end-to-end complaints handling, ensuring timely, fair, and well-evidenced resolutions in line with regulatory requirements. Oversee the payment operations function, ensuring customer payment queries, disputes, and processing issues are resolved efficiently and accurately. Drive operational excellence by leveraging technology to streamline processes and enhance the customer experience. Our Values & Culture \uD83C\uDF1E Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly. Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage. Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard. Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done. Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback. We’re Looking For \uD83D\uDD0E A senior leader with significant experience in customer operations within a regulated financial services environment, with specific expertise in complaints, vulnerability, and payment operations. A deep understanding of FCA Consumer Duty, DISP complaints-handling rules, and vulnerability guidance (FG21/1). A proven track record of building and leading high-performing teams in a fast-paced, dynamic environment. Strong analytical skills with the ability to interpret complex data, identify root causes, and implement evidence-based decisions. An excellent communicator and influencer, comfortable working with senior stakeholders and regulatory counterparts. Interview Process \uD83E\uDD1D Stage 1: 30 minutes with a Talent Partner Stage 2: 60 minutes with the Customer Operations Director Stage 3: 60 minutes with our Lead People Partner and another Head of Stage 4: Good To Great interview with a member of our C-Suite Diversity & Inclusion \uD83C\uDF08 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: \uD83C\uDFE5 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality \uD83C\uDF81 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) \uD83D\uDC5B Salary Sacrifice Pension Scheme up to 7% match \uD83D\uDE98 Octopus EV Salary Sacrifice Scheme \uD83C\uDFD6️ 28 days holiday (plus bank holidays) \uD83D\uDCD6 Annual Learning and Wellbeing Budget \uD83D\uDC6A Enhanced Parental Leave \uD83D\uDEB2 Cycle to Work Scheme \uD83D\uDE82 Season Ticket Loan \uD83D\uDCAC 6 free therapy sessions per year \uD83D\uDC36 Dog Friendly Offices \uD83C\uDF6B Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Info \uD83D\uDC4DCheck out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. \uD83D\uDCE7Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)", "summaryDescription" : "Head of Customer Care at Capital on Tap. Skills: Customer care strategy, Complaints management, Payment operations. Build and lead a high-performing team. Champion engagement, recognition, and team development", "postedDate" : "2026-06-14T03:21:28.097", "createdAt" : "2026-06-14T03:21:28.097", "lastUpdated" : "2026-06-15T11:54:45.612", "ingestTimestamp" : "2026-06-14T03:21:28.097", "mongoId" : "6a2c91ae74d8ee00a0983cbc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Complaints handling", "Payment operations", "Customer care strategy", "Complaints management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Regulated financial services", "FCA Consumer Duty", "DISP complaints-handling rules", "Vulnerability guidance" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "_score" : 332.45233, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "68b706957fc9a711f0f6edc3", "title" : "Applied Scientist - Recommendation Systems", "company" : "Amazon.com Services LLC", "industry" : "Research Science, Applied Science, entertainment", "salary" : { "min" : 136000.0, "max" : 223400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:13:52.758", "fingerprint" : "a467b39bff2a48349cb889259c050a1e5a70cfbeae1a8b16df601f3024231f29", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3070265/apply", "externalId" : "80fe9c56-025d-4db9-a631-d49759458bce", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, Java, C++, C#, SQL, AWS, Azure, GCP, Docker, Kubernetes, Data structures, Algorithms, Relational databases, Cloud computing", "professionalSkills" : [ "Software development", "Data analysis", "Problem solving" ], "hardSkillsList" : [ "Data structures", "Algorithms", "SQL optimization", "System design" ], "hardSkills" : [ { "name" : "Data structures", "level" : "intermediate" }, { "name" : "Algorithms", "level" : "intermediate" }, { "name" : "SQL optimization", "level" : "intermediate" }, { "name" : "System design", "level" : "intermediate" } ], "majorSkills" : "Software development, Data engineering, Cloud computing", "majorSkillsList" : [ "Software development", "Data engineering", "Cloud computing" ], "coreResponsibilities" : "Design, develop, and maintain scalable software systems, Write clean, efficient, and well-documented code, Collaborate with cross-functional teams to define and ship, Troubleshoot, debug, and upgrade existing systems, Participate in code reviews to ensure code quality, Contribute to architectural decisions, Optimize application performance, Develop and maintain automated tests", "teamCollaboration" : "Cross-functional teams; Code reviews", "projectManagementSkills" : [ "Agile methodologies" ], "domainKnowledge" : "Distributed systems; Scalable systems", "domainList" : [ "distributed-systems", "scalable-systems" ], "domainSpecificKnowledge" : [ "Distributed systems", "Scalable systems" ], "toolProficiency" : [ "Docker", "Kubernetes", "Git" ], "documentationSkills" : "Code documentation", "problemSolvingSkills" : "Troubleshooting; Debugging", "qualificationsBasic" : "5+ years of experience in software development, Bachelor's degree in Computer Science, Engineering, or a related field, Proficiency in at least one programming language such as Python, Java, C++, or C#, Experience with data structures and algorithms, Familiarity with cloud computing platforms (AWS, Azure, GCP), Experience with relational databases and SQL", "qualificationsPreferred" : "Master's degree or PhD in a relevant field, Experience with distributed systems, Experience with machine learning or data science, Familiarity with containerization technologies (Docker, Kubernetes), Experience with CI/CD pipelines", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Develop ML models for various recommendation & search systems using deep learning, online learning, and optimization methods - Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps - Stay up-to-date with advancements and the latest modeling techniques in the field - Publish your research findings in top conferences and journals A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences. Basic Qualifications: - 3+ years of building models for business application experience - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications: - Experience using Unix/Linux - Experience in professional software development Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $223,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Applied Scientist - Recommendation Systems at Amazon.com Services LLC. Skills: Software development, Data engineering, Cloud computing. Design, develop, and maintain scalable software systems. Write clean, efficient, and well-documented code", "postedDate" : "2026-06-13T18:29:07.015", "createdAt" : "2026-06-13T18:29:07.015", "lastUpdated" : "2026-06-15T02:13:52.758", "ingestTimestamp" : "2026-06-13T18:29:07.015", "mongoId" : "68b706957fc9a711f0f6edc3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3070265/apply", "salaryAnnualMin" : 136000, "salaryAnnualMax" : 223400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data structures", "Algorithms", "SQL optimization", "System design", "Software development", "Data engineering", "Cloud computing", "Data analysis", "Problem solving", "Agile methodologies", "Distributed systems", "Scalable systems", "Docker", "Kubernetes", "Git" ], "skillCount" : 15, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 328.52423, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a0ada861663d49372e5ce32", "title" : "Disciplinary Counsel, District III", "company" : "Disciplinary Counsel, District III", "salary" : { "min" : 85230.0, "max" : 110594.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Harrisburg, PA", "locations" : [ "Harrisburg, PA", "United States of America" ], "certifications" : [ "certificate of admission to the Bar of the Supreme Court of Pennsylvania" ], "timestamp" : "2026-05-18T11:52:29.114", "fingerprint" : "fa32fed0d55ef394d7ac6d4f45f0a762554db70860ce6d2fa9093789c74eeffd", "source" : "workday", "language" : "en", "applyUrl" : "https://pacourts.wd5.myworkdayjobs.com/PACourts/job/Harrisburg-PA/Disciplinary-Counsel--District-III---Office-of-Disciplinary-Counsel--Disciplinary-Board_JR100278", "externalId" : "JR100278", "locationPoint" : "37.73838,-88.54061", "structuredLocations" : [ { "city" : "Harrisburg", "state" : "Pennsylvania", "country" : "United 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discipline or dismissal of disciplinary complaints, Prepare disciplinary matters and reinstatement from discipline matters for hearing, Represent ODC at disciplinary hearings and reinstatement hearings, Represent ODC at oral arguments before the Disciplinary Board and the Pennsylvania Supreme Court., Draft pleadings, Handle matters involving attorneys pursuing disability status.", "majorSkillsList" : [ "investigation of complaints against attorneys", "recommend discipline or dismissal of disciplinary complaints", "Prepare disciplinary matters and reinstatement from discipline matters for hearing", "Represent ODC at disciplinary hearings and reinstatement hearings", "Represent ODC at oral arguments before the Disciplinary Board and the Pennsylvania Supreme Court.", "Draft pleadings", "Handle matters involving attorneys pursuing disability status." ], "coreResponsibilities" : "Lead the prompt and thorough investigation of complaints against attorneys., Promptly review new files upon assignment and take appropriate investigative steps., Document the file with material investigative information., Supervise Auditor/Investigator and/or Paralegal in investigating such complaints., Promptly evaluate investigation results and advise the Auditor/Investigator and/or Paralegal if additional investigation is required., Coordinate issuance of subpoenas., Recommend discipline or dismissal of disciplinary complaints., Lead the prompt and thorough investigation of Petitions for Reinstatement and direct Auditor/Investigator to conduct inquiries in specific and general investigative areas., Make a recommendation regarding ODC’s position on reinstatement., Prepare disciplinary matters and reinstatement from discipline matters for hearing before a hearing committee., Represent ODC at disciplinary hearings and reinstatement hearings, including presenting evidence, examining and cross-examining witnesses., Review hearing committee reports and Disciplinary Board reports, make recommendations whether to file briefs on exceptions, briefs opposing exceptions and petitions for review, and draft required briefs and petitions., Represent ODC at oral arguments before the Disciplinary Board and the Pennsylvania Supreme Court., Draft pleadings (including Petitions for Discipline and Emergency Temporary Suspension) and briefs for submission to hearing committees, the Disciplinary Board and the Supreme Court., Handle matters involving attorneys pursuing disability status., Participate in CLE programs on topics of legal ethics., Assist in special projects as assigned by a supervisor., Perform other related duties and responsibilities as required and/or assigned.", "domainKnowledge" : "rules governing attorney conduct; state and federal laws, particularly in regard to disciplinary administration; Disciplinary Board policies and procedures", "domainList" : [ "rules-governing-attorney-conduct", "state-and-federal-laws", "particularly-in-regard-to-disciplinary-administration", "disciplinary-board-policies-and-procedures" ], "domainSpecificKnowledge" : [ "rules governing attorney conduct", "state and federal laws, particularly in regard to disciplinary administration", "Disciplinary Board policies and procedures" ], "toolProficiency" : [ "Microsoft Office Suite", "other basic or proprietary computer applications" ], "communicationSkills" : "Ability to express ideas effectively, appropriately, logically, and in an organized fashion, orally and in writing.", "continuousLearning" : "Participate in CLE programs on topics of legal ethics.", "problemSolvingSkills" : "Skill in analyzing and drafting legal documents, legal instruments, and other work product.", "outcomesObjectives" : "protect the public and ensure the integrity of the bar", "qualificationsBasic" : "Graduation from an approved school of law, PLUS progressively responsible experience in professional legal work., Possession of a certificate of admission to the Bar of the Supreme Court of Pennsylvania, or eligibility for such certification.", "qualificationsPreferred" : "Trial experience is preferred.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote work is available for some of the position’s duties.", "rawDescription" : "The Office of Disciplinary Counsel (“ODC”) is the branch of the Disciplinary Board of the Supreme Court of Pennsylvania that investigates and prosecutes complaints of misconduct against Pennsylvania attorneys. This position is professional legal work in fulfillment of ODC’s mission to protect the public and ensure the integrity of the bar involving the performance of research and analysis, communication with complainants and respondent-attorneys, and legal writing. While based in ODC’s Harrisburg office, remote work is available for some of the position’s duties. **Organization: The Disciplinary Board of the Supreme Court of Pennsylvania** **Position: Disciplinary Counsel, District III** **Location: Harrisburg, PA** Posting Date: 05/14/2026 _Starting_ Salary Range: $85,230 – $110,594 Current _Maximum_ Salary: $148,001 _Remarks: Disciplinary Board employees are not state employees and therefore not participants in the State Employees’ Retirement System. Starting salary will vary depending upon the qualifications and employment history of the selected candidate._ **Salary information** **Typical Duties:** * Lead the prompt and thorough investigation of complaints against attorneys. Promptly review new files upon assignment and take appropriate investigative steps. Document the file with material investigative information. * Supervise Auditor/Investigator and/or Paralegal in investigating such complaints. Promptly evaluate investigation results and advise the Auditor/Investigator and/or Paralegal if additional investigation is required. * Coordinate issuance of subpoenas. * Recommend discipline or dismissal of disciplinary complaints. * Lead the prompt and thorough investigation of Petitions for Reinstatement and direct Auditor/Investigator to conduct inquiries in specific and general investigative areas. Make a recommendation regarding ODC’s position on reinstatement. * Prepare disciplinary matters and reinstatement from discipline matters for hearing before a hearing committee. Represent ODC at disciplinary hearings and reinstatement hearings, including presenting evidence, examining and cross-examining witnesses. * Review hearing committee reports and Disciplinary Board reports, make recommendations whether to file briefs on exceptions, briefs opposing exceptions and petitions for review, and draft required briefs and petitions. * Represent ODC at oral arguments before the Disciplinary Board and the Pennsylvania Supreme Court. * Draft pleadings (including Petitions for Discipline and Emergency Temporary Suspension) and briefs for submission to hearing committees, the Disciplinary Board and the Supreme Court. * Handle matters involving attorneys pursuing disability status. * Participate in CLE programs on topics of legal ethics. * Assist in special projects as assigned by a supervisor. * Perform other related duties and responsibilities as required and/or assigned. **Minimum Qualifications:** * Graduation from an approved school of law, PLUS progressively responsible experience in professional legal work. * Possession of a certificate of admission to the Bar of the Supreme Court of Pennsylvania, or eligibility for such certification. **Additional Requirements:** * Knowledge of rules governing attorney conduct. * Knowledge of state and federal laws, particularly in regard to disciplinary administration. * Knowledge of Disciplinary Board policies and procedures. * Knowledge of principles, methods, materials, and practices of legal research. * Knowledge of and skillful ability in Microsoft Office Suite and other basic or proprietary computer applications. * Skill in analyzing and drafting legal documents, legal instruments, and other work product. * Ability to express ideas effectively, appropriately, logically, and in an organized fashion, orally and in writing. * Ability to work effectively with supervisors and fellow employees. * Ability to work without significant supervision. * Trial experience is preferred. ## Applicants requiring accommodation, for any part of the application and/or interview process, should contact Human Resources at (717) 231-3309 or human.resources@pacourts.us.", "summaryDescription" : "Disciplinary Counsel, District III at Disciplinary Counsel, District III. Skills: investigation of complaints against attorneys, recommend discipline or dismissal of disciplinary complaints, Prepare disciplinary matters and reinstatement from discipline matters for hearing, Represent ODC at disciplinary hearings and reinstatement hearings, Represent ODC at oral arguments before the Disciplinary Board and the Pennsylvania Supreme Court., Draft pleadings, Handle matters involving attorneys pursuin", "postedDate" : "2026-05-14T11:47:08.779", "createdAt" : "2026-05-18T11:47:08.758", "lastUpdated" : "2026-05-18T11:52:29.114", "ingestTimestamp" : "2026-05-18T11:47:08.758", "mongoId" : "6a0ada861663d49372e5ce32", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://pacourts.wd5.myworkdayjobs.com/PACourts/job/Harrisburg-PA/Disciplinary-Counsel--District-III---Office-of-Disciplinary-Counsel--Disciplinary-Board_JR100278", "salaryAnnualMin" : 85230, "salaryAnnualMax" : 110594, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Skill in analyzing and drafting legal documents, legal instruments, and other work product.", "Ability to work effectively with supervisors and fellow employees.", "Ability to work without significant supervision.", "investigation of complaints against attorneys", "recommend discipline or dismissal of disciplinary complaints", "Prepare disciplinary matters and reinstatement from discipline matters for hearing", "Represent ODC at disciplinary hearings and reinstatement hearings", "Represent ODC at oral arguments before the Disciplinary Board and the Pennsylvania Supreme Court.", "Draft pleadings", "Handle matters involving attorneys pursuing disability status.", "professional legal work", "legal research", "legal writing", "legal ethics", "rules governing attorney conduct", "state and federal laws, particularly in regard to disciplinary administration", "Disciplinary Board policies and procedures", "certificate of admission to the Bar of the Supreme Court of Pennsylvania", "Microsoft Office Suite", "other basic or proprietary computer applications" ], "skillCount" : 20, "jobCategory" : "legal", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 298.02222, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a30564bf292fd229cf27008", "title" : "2027 Applied Science Intern (Machine Learning, Recommender Systems)", "company" : "Amazon International Machine Learning", "industry" : "Machine Learning Science, Applied Science, studentprograms", "salary" : { "min" : 60000.0, "max" : 80000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level intern in Melbourne, Australia, adjusted for the technology industry and a large company size." }, "location" : "Melbourne, Victoria, AUS", "locations" : [ "Melbourne, Victoria, AUS" ], "timestamp" : "2026-06-16T06:30:51.993", "fingerprint" : "d2525ba4ab6cd338003400b141588fa56f443eaf75abc3e4af337f5b6feedc6b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10448558/apply", "externalId" : "837ecbba-8265-474b-ad19-5bee25dd5118", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "minimumEducation" : "PhD", "technicalSkills" : "Python, SQL, Machine Learning, Recommender Systems, AWS", "hardSkillsList" : [ "Machine learning modeling", "Recommender system design", "Data analysis", "Algorithm development" ], "hardSkills" : [ { "name" : "Machine learning modeling", "level" : "intermediate" }, { "name" : "Recommender system design", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Algorithm development", "level" : "intermediate" } ], "majorSkills" : "Machine Learning, Recommender Systems, Python", "majorSkillsList" : [ "Machine Learning", "Recommender Systems", "Python" ], "coreResponsibilities" : "Design and implement machine learning models, Develop and maintain recommender systems, Analyze large datasets, Collaborate with engineering teams, Present findings to stakeholders", "teamCollaboration" : "Engineering teams; Cross-functional teams", "domainKnowledge" : "Machine learning; Recommender systems; Data science", "domainList" : [ "machine-learning", "recommender-systems", "data-science" ], "domainSpecificKnowledge" : [ "Machine learning", "Recommender systems", "Data science" ], "toolProficiency" : [ "AWS" ], "communicationSkills" : "Present findings", "problemSolvingSkills" : "Data analysis; Algorithm development", "qualificationsBasic" : "PhD required, 5+ years of experience in machine learning, Experience with recommender systems, Proficiency in Python, Proficiency in SQL", "qualificationsPreferred" : "Experience with large-scale data processing, Experience with AWS services, Experience with distributed systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you excited about leveraging and extending state-of-the-art Deep Learning, Information Retrieval, Natural Language Processing, Computer Vision algorithms to solve customer problems at the scale of Amazon? As an Applied Scientist Intern, you will be working in the Melbourne office in a fast-paced, cross-disciplinary team of experienced R&D scientists. You will take on complex problems, work on solutions that leverage existing academic and industrial research, and utilize your own out-of-the-box pragmatic thinking. In addition to coming up with novel solutions and prototypes, you may even deliver these to production in customer facing products. Key job responsibilities - Develop novel solutions and build prototypes - Work on complex problems in Deep Learning and Generative AI - Contribute to research that could significantly impact Amazon operations - Collaborate with a diverse team of experts in a fast-paced environment - Present your research findings to both technical and non-technical audiences - Collaborate with scientists on writing and submitting papers to top ML conferences, e.g. NeurIPS, ICML, ICLR, AISTATS, ACL ICCV, CVPR, KDD. Key Opportunities: - Work in a team of ML scientists to solve applied science problems at the scale of Amazon - Access to Amazon services and hardware - Potentially deliver solutions to production in customer-facing applications - Opportunities to be hired full-time after the internship Join us in shaping the future of AI at Amazon. Apply now and turn your research into real-world solutions! Basic Qualifications: - Are enrolled in a PhD in computer science, machine learning, engineering, or related fields - Strong programming skills (Python preferred) Preferred Qualifications: - Experience researching about machine learning, deep learning, NLP, computer vision, data science - Publications in top-tier conferences such as NeurIPS, ICML, ICLR, AISTATS, ACL ICCV, CVPR, KDD, etc. Please list these publications on your resume. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "2027 Applied Science Intern (Machine Learning, Recommender Systems) at Amazon International Machine Learning. Skills: Machine Learning, Recommender Systems, Python. Design and implement machine learning models. 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"Machine Learning Engineer, Next-Generation Recommendation Systems (New Grad / PhD)", "company" : "Unity Technologies", "industry" : "Technology", "salary" : { "min" : 112700.0, "max" : 169100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NY, USA", "locations" : [ "New York", "NY", "USA" ], "certifications" : [ "GCP Professional Data Engineer certification", "AWS Data Analytics certification", "Databricks Certified certification", "Dbt Certified certification" ], "timestamp" : "2026-06-16T12:36:05.865", "fingerprint" : "0867ba40da51d162ee8ae4073923097c2ea972d8898ffbe1818eefa6d825a9fe", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://unity.com/careers/positions/7999719?gh_jid=7999719", "externalId" : "7999719", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : 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"rawDescription" : "The opportunity Unity's Vector AI team builds the machine learning systems that decide which ads reach which players — across billions of monthly users on the world's leading game engine. Recommendation and ranking systems are the core of this work: predicting user value, optimizing bids, and delivering outcomes for advertisers at massive scale. We are building the next generation of these systems. The frontier has shifted — large language models, reinforcement learning from human feedback, and agentic AI are reshaping what recommendation systems can do. We are looking for PhD graduates who have worked at that frontier and want to bring those ideas into production systems that matter. What you'll be doing Design, build, and evaluate next-generation ranking and recommendation models that incorporate LLMs, RLHF, and preference learning to improve ad relevance and user experience. Develop user understanding systems — conversion prediction, behavioral modeling, and value estimation — that operate across billions of impressions. Apply reinforcement learning and optimization techniques to bidding strategy, auction dynamics, and real-time ad delivery. Design and run rigorous experiments using causal inference, A/B testing, and offline evaluation frameworks to measure and improve model quality. Partner with engineering to bring research ideas into production, working across the full pipeline from training data to deployed model. Communicate findings clearly to technical and non-technical stakeholders across engineering, product, and business teams. What we're looking for PhD in Computer Science, Machine Learning, Statistics, or a related field (graduating 2026 or recent graduate). Strong research foundations in one or more of: recommendation systems, reinforcement learning, LLM post-training or alignment, human-AI collaboration, probabilistic modeling, or optimization. Experience working with large-scale data and ML systems, whether through research or industry internships. Fluency in Python; familiarity with ML frameworks such as PyTorch or TensorFlow. A track record of rigorous, high-quality research — publications at top venues (NeurIPS, ICML, ICLR, KDD, RecSys, ACL, WWW, or similar) are a strong signal. Strong written and verbal communication skills — able to make complex ideas accessible across technical and non-technical audiences. You might also have Industry experience in ads, recommendation, or user understanding systems (internship experience counts). Hands-on experience with production ML pipelines — training at scale, feature engineering, or experimentation infrastructure. Experience applying LLMs or generative models to ranking, retrieval, or structured prediction problems. Familiarity with agentic AI approaches — multi-step reasoning, tool use, or human-AI collaboration frameworks. Exposure to causal inference, uplift modeling, or A/B testing at scale. Genuine curiosity about applied research and the drive to see ideas through to impact. Additional information Relocation support is not available for this position Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com. Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com. #MID #LI-ED1 *Note: This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set. Gross pay salary $112,700—$169,100 USD", "summaryDescription" : "Machine Learning Engineer, Next-Generation Recommendation Systems (New Grad / PhD) at Unity Technologies. Skills: Data science, Machine learning, Data engineering", "postedDate" : "2026-06-16T01:21:50.550", "createdAt" : "2026-06-16T01:21:50.550", "lastUpdated" : "2026-06-16T12:36:05.865", "ingestTimestamp" : "2026-06-16T01:21:50.550", "mongoId" : "6a30876cf292fd229c088d53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 112700, "salaryAnnualMax" : 169100, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Data science", "Machine learning", "Data engineering", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical modeling", "GCP Professional Data Engineer certification", "AWS Data Analytics certification", "Databricks Certified certification", "Dbt Certified certification", "SQL", "Python", "R", "Scala", 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"NY", "USA" ], "certifications" : [ "GCP Professional Data Engineer certification", "AWS Data Analytics certification", "Databricks Certified certification", "Dbt Certified certification" ], "timestamp" : "2026-06-16T12:18:23.439", "fingerprint" : "5e5f2e0dc44c587b5ed49a146b58778d441dc227b991c38aa9c349a24e3dec0e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://unity.com/careers/positions/7992078?gh_jid=7992078", "externalId" : "7992078", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "PhD", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Metabase, Superset, Qlik, MicroStrategy, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, S3, Glue, SageMaker, Athena, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Data engineering", "Data science", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical modeling" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" }, { "name" : "Regression", 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"Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "continuousLearning" : "Stay current with industry trends", "qualificationsBasic" : "SQL proficiency, Python proficiency", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : false, "rawDescription" : "The opportunity Unity's Vector AI team builds the machine learning systems that decide which ads reach which players — across billions of monthly users on the world's leading game engine. Recommendation and ranking systems are the core of this work: predicting user value, optimizing bids, and delivering outcomes for advertisers at massive scale. We are building the next generation of these systems. The frontier has shifted — large language models, reinforcement learning from human feedback, and agentic AI are reshaping what recommendation systems can do. We are looking for PhD graduates who have worked at that frontier and want to bring those ideas into production systems that matter. What you'll be doing Design, build, and evaluate next-generation ranking and recommendation models that incorporate LLMs, RLHF, and preference learning to improve ad relevance and user experience. Develop user understanding systems — conversion prediction, behavioral modeling, and value estimation — that operate across billions of impressions. Apply reinforcement learning and optimization techniques to bidding strategy, auction dynamics, and real-time ad delivery. Design and run rigorous experiments using causal inference, A/B testing, and offline evaluation frameworks to measure and improve model quality. Partner with engineering to bring research ideas into production, working across the full pipeline from training data to deployed model. Communicate findings clearly to technical and non-technical stakeholders across engineering, product, and business teams. What we're looking for PhD in Computer Science, Machine Learning, Statistics, or a related field (graduating 2026 or recent graduate). Strong research foundations in one or more of: recommendation systems, reinforcement learning, LLM post-training or alignment, human-AI collaboration, probabilistic modeling, or optimization. Experience working with large-scale data and ML systems, whether through research or industry internships. Fluency in Python; familiarity with ML frameworks such as PyTorch or TensorFlow. A track record of rigorous, high-quality research — publications at top venues (NeurIPS, ICML, ICLR, KDD, RecSys, ACL, WWW, or similar) are a strong signal. Strong written and verbal communication skills — able to make complex ideas accessible across technical and non-technical audiences. You might also have Industry experience in ads, recommendation, or user understanding systems (internship experience counts). Hands-on experience with production ML pipelines — training at scale, feature engineering, or experimentation infrastructure. Experience applying LLMs or generative models to ranking, retrieval, or structured prediction problems. Familiarity with agentic AI approaches — multi-step reasoning, tool use, or human-AI collaboration frameworks. Exposure to causal inference, uplift modeling, or A/B testing at scale. Genuine curiosity about applied research and the drive to see ideas through to impact. Additional information Relocation support is not available for this position Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com. Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com. #MID #LI-ED1 *Note: This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set. Gross pay salary $112,700—$169,100 USD", "summaryDescription" : "Machine Learning Engineer, Next-Generation Recommendation Systems (New Grad / PhD) at Unity Technologies. Skills: Data science, Machine learning, Data engineering. Develop and deploy machine learning models. Design and implement data pipelines", "postedDate" : "2026-06-16T01:21:03.300", "createdAt" : "2026-06-16T01:21:03.300", "lastUpdated" : "2026-06-16T12:18:23.439", "ingestTimestamp" : "2026-06-16T01:21:03.300", "mongoId" : "6a30876cf292fd229c088d52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 112700, "salaryAnnualMax" : 169100, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Data science", "Machine learning", "Data engineering", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical modeling", "Recommendation systems", "GCP Professional Data Engineer certification", "AWS Data Analytics certification", "Databricks Certified certification", "Dbt Certified certification", "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "skillCount" : 54, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 289.33612, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30876cf292fd229c088d54", "title" : "Machine Learning Engineer, Next-Generation Recommendation Systems (New Grad / PhD)", "company" : "Unity Technologies", "industry" : "Technology", "salary" : { "min" : 112700.0, "max" : 169100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NY, USA", "locations" : [ "New York", "NY", "USA" ], "certifications" : [ "GCP Professional Data Engineer certification", "AWS Data Analytics certification", "Databricks Certified certification", "Dbt Certified certification" ], "timestamp" : "2026-06-16T11:01:28.921", "fingerprint" : "8d11c9891b3bddb75bf0d97edd72d2426d03638ef2bd2548f74347cbab4c5a94", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://unity.com/careers/positions/7999717?gh_jid=7999717", "externalId" : "7999717", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "PhD", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Metabase, Superset, Qlik, MicroStrategy, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, S3, Glue, SageMaker, Athena, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Data engineering", "Data science", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical modeling" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data science, Machine learning, Data engineering", "majorSkillsList" : [ "Data science", "Machine learning", "Data engineering" ], "coreResponsibilities" : "Develop and deploy machine learning models, Build and maintain data pipelines, Design and implement data warehousing solutions, Create and manage BI dashboards, Perform statistical analysis, Conduct quantitative research, Collaborate with engineering teams, Optimize data infrastructure", "teamCollaboration" : "Cross-functional teams; Engineering teams", "domainKnowledge" : "Recommendation systems", "domainList" : [ "recommendation-systems" ], "domainSpecificKnowledge" : [ "Recommendation systems" ], "toolProficiency" : [ "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "qualificationsBasic" : "SQL proficiency, Python proficiency", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : false, "rawDescription" : "The opportunity Unity's Vector AI team builds the machine learning systems that decide which ads reach which players — across billions of monthly users on the world's leading game engine. Recommendation and ranking systems are the core of this work: predicting user value, optimizing bids, and delivering outcomes for advertisers at massive scale. We are building the next generation of these systems. The frontier has shifted — large language models, reinforcement learning from human feedback, and agentic AI are reshaping what recommendation systems can do. We are looking for PhD graduates who have worked at that frontier and want to bring those ideas into production systems that matter. What you'll be doing Design, build, and evaluate next-generation ranking and recommendation models that incorporate LLMs, RLHF, and preference learning to improve ad relevance and user experience. Develop user understanding systems — conversion prediction, behavioral modeling, and value estimation — that operate across billions of impressions. Apply reinforcement learning and optimization techniques to bidding strategy, auction dynamics, and real-time ad delivery. Design and run rigorous experiments using causal inference, A/B testing, and offline evaluation frameworks to measure and improve model quality. Partner with engineering to bring research ideas into production, working across the full pipeline from training data to deployed model. Communicate findings clearly to technical and non-technical stakeholders across engineering, product, and business teams. What we're looking for PhD in Computer Science, Machine Learning, Statistics, or a related field (graduating 2026 or recent graduate). Strong research foundations in one or more of: recommendation systems, reinforcement learning, LLM post-training or alignment, human-AI collaboration, probabilistic modeling, or optimization. Experience working with large-scale data and ML systems, whether through research or industry internships. Fluency in Python; familiarity with ML frameworks such as PyTorch or TensorFlow. A track record of rigorous, high-quality research — publications at top venues (NeurIPS, ICML, ICLR, KDD, RecSys, ACL, WWW, or similar) are a strong signal. Strong written and verbal communication skills — able to make complex ideas accessible across technical and non-technical audiences. You might also have Industry experience in ads, recommendation, or user understanding systems (internship experience counts). Hands-on experience with production ML pipelines — training at scale, feature engineering, or experimentation infrastructure. Experience applying LLMs or generative models to ranking, retrieval, or structured prediction problems. Familiarity with agentic AI approaches — multi-step reasoning, tool use, or human-AI collaboration frameworks. Exposure to causal inference, uplift modeling, or A/B testing at scale. Genuine curiosity about applied research and the drive to see ideas through to impact. Additional information Relocation support is not available for this position Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com. Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com. #MID #LI-ED1 *Note: This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set. Gross pay salary $112,700—$169,100 USD", "summaryDescription" : "Machine Learning Engineer, Next-Generation Recommendation Systems (New Grad / PhD) at Unity Technologies. Skills: Data science, Machine learning, Data engineering. Develop and deploy machine learning models. Build and maintain data pipelines", "postedDate" : "2026-06-16T01:21:03.139", "createdAt" : "2026-06-16T01:21:03.139", "lastUpdated" : "2026-06-16T11:01:28.921", "ingestTimestamp" : "2026-06-16T01:21:03.139", "mongoId" : "6a30876cf292fd229c088d54", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 112700, "salaryAnnualMax" : 169100, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Data science", "Machine learning", "Data engineering", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical modeling", "Recommendation systems", "GCP Professional Data Engineer certification", "AWS Data Analytics certification", "Databricks Certified certification", "Dbt Certified certification", "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "skillCount" : 54, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 289.33606, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a471e74d8ee00a05d8125", "title" : "Complaint Experince Management Sr. Specialist (TW Complaint Experience Management)", "company" : "Coupang", "salary" : { "min" : 1100000.0, "max" : 1600000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Complaint Experience Management Specialist in Taipei, Taiwan, adjusted for the e-commerce industry and Coupang's company size." }, "location" : "Taipei, Taiwan", "locations" : [ "Taipei", "Taiwan" ], "timestamp" : "2026-06-14T20:02:24.189", "fingerprint" : "072a716503acdceffa153e52b06ab2605ce6f49229f6b86a638ca1baa3ee32ba", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.coupang.jobs/en/jobs/?gh_jid=7893151", "externalId" : "7893151", "structuredLocations" : [ { "city" : "Taipei", "country" : "Taiwan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.0375198,121.5636796" } ], "locationText" : "Taipei, Taiwan", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Customer experience management", "Customer service", "Customer success", "Customer journey mapping", "CX measurement tools" ], "hardSkillsList" : [ "Data analysis", "Problem solving" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Problem solving", "level" : "intermediate" } ], "majorSkills" : "Complaint experience management, Customer experience strategy, Incident response", "majorSkillsList" : [ "Complaint experience management", "Customer experience strategy", "Incident response" ], "coreResponsibilities" : "Lead and execute company-wide complaint and escalation experience, Improve customer satisfaction, loyalty, and brand trust, Analyze and monitor customer experience metrics, Identify trends, risks, and improvement opportunities, Represent Coupang in consumer protection meetings, Manage responses to external customer disputes and complaints, Act as a core member of cross-functional incident, Ensure timely resolution and minimize customer impact, Consolidate customer feedback and behavioral data, Propose clear and actionable improvement plans, Partner closely with Customer Service, Product, Legal, Compliance,, Embed a customer-centric culture, Build and maintain CX dashboards, Provide insights and early warnings to leadership", "teamCollaboration" : "Cross-functional teams; Customer Service; Product; Legal; Compliance", "domainKnowledge" : "Consumer protection; E-commerce; Logistics", "domainList" : [ "consumer-protection", "e-commerce", "logistics" ], "domainSpecificKnowledge" : [ "Consumer protection", "E-commerce", "Logistics" ], "problemSolvingSkills" : "Data analysis; Problem solving; Root cause analysis", "outcomesObjectives" : "Improve customer satisfaction; Improve customer loyalty; Improve brand trust", "qualificationsBasic" : "Bachelor's degree in business, marketing, or a related field, 5+ years of experience in customer experience management, customer service, or customer success, Understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT, Ability to independently analyze data and translate insights into actionable recommendations, Communication and cross-functional collaboration skills", "qualificationsPreferred" : "Master's degree in a related field, Experience handling complex complaints, escalations, or consumer protection cases, Experience working in e-commerce, logistics, or high-growth environments, Working proficiency in English", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Company Introduction Coupang 正在重新構想購物體驗，目標是讓每位顧客從打開 Coupang App 的那一刻起，到訂單送達家門為止的每個環節都感到驚喜。我們在台灣提供的服務包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務；以及「火箭跨境」，為來自韓國、美國等地的數百萬暢銷商品提供國際速配服務。我們正在尋覓優秀人才，攜手推動 Coupang 在台灣的業務拓展。這是一個難得的機會，能親身參與 Coupang 的高速成長，打造一個讓顧客忍不住讚嘆：「沒有 Coupang，我該怎麼生活？」的世界。 Role Overview（職務概覽）身為資深顧客申訴體驗管理（CEM）專員，您將主導並推動 Coupang 台灣的申訴與升級體驗策略。此職位將負責處理高複雜度顧客申訴、消費者保護案件與重大事件應對，並透過跨部門合作找出系統性問題，優化顧客體驗指標，持續強化顧客對 Coupang 品牌的信任。 What You Will Do（工作內容）規劃並執行全公司層級的申訴與顧客體驗策略，提升顧客滿意度、忠誠度與品牌信任分析與追蹤顧客體驗指標（如 NPS、CSAT、DSAT），洞察趨勢、風險與改善機會代表公司出席消費者保護相關會議，回應並處理對外顧客爭議與申訴案件作為跨部門 incident 應對機制的核心成員，確保問題即時處理並降低對顧客的影響彙整顧客回饋與行為數據，提出具體且可執行的改善方案與客服、產品、法務、合規等團隊密切合作，深化以顧客為中心的工作模式建立並維護 CX 儀表板與週／月報，定期向管理階層提供決策洞察與預警資訊 Basic Qualifications（基本條件）商業、行銷或相關領域之學士學位五年以上顧客體驗管理、顧客服務或顧客成功相關經驗熟悉顧客旅程設計、痛點分析及 CX 指標工具（如 NPS、CSAT、DSAT）具備獨立數據分析與問題解決能力，能提出具體改善建議具備良好的溝通能力與跨部門協作能力 Preferred Qualifications（加分條件）相關領域之碩士學位具備高複雜度申訴、升級案件或消費者保護案件處理經驗具備電商、物流或快速成長型組織的工作經驗中文流利，具備英文書寫與溝通能力者佳招募流程（Recruitment Process）履歷審查 – 電話面試 – 現場面試（或線上面對面面試）– 錄取通知實際招募流程可能依各職缺性質而有所不同，亦可能因時程安排或其他因素進行調整。面試時程與結果將透過應徵者於申請階段所提供的電子郵件信箱通知。注意事項（Details to Consider）若所有職缺於截止日前皆已招募完成，本職缺公告可能提前關閉。若應徵者於申請或招募過程中提供不實資訊，Coupang 有權撤回錄取通知。依法享有就業保護資格者（如退伍軍人、身心障礙者等），將依相關法令獲得優先考量。 Company Introduction  Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview As a Senior Complaint Experience Management (CEM) Specialist, you will own and drive Coupang Taiwan’s complaint and escalation experience strategy. You will take a leading role in managing complex customer complaints, consumer protection cases, and incident responses, while partnering closely with cross-functional teams to identify systemic issues, improve customer experience metrics, and build long-term customer trust. What You Will Do Lead and execute company-wide complaint and escalation experience strategies to improve customer satisfaction, loyalty, and brand trust Analyze and monitor customer experience metrics including NPS, CSAT, and DSAT to identify trends, risks, and improvement opportunities Represent Coupang in consumer protection meetings and manage responses to external customer disputes and complaints Act as a core member of cross-functional incident response initiatives to ensure timely resolution and minimize customer impact Consolidate customer feedback and behavioral data to propose clear and actionable improvement plans Partner closely with Customer Service, Product, Legal, Compliance, and other stakeholders to embed a customer-centric culture Build and maintain CX dashboards and weekly or monthly reports to provide insights and early warnings to leadership Basic Qualifications Bachelor’s degree in business, marketing, or a related field 5+ years of experience in customer experience management, customer service, or customer success Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT Ability to independently analyze data and translate insights into actionable recommendations Strong communication and cross-functional collaboration skills Preferred Qualifications Master’s degree in a related field Experience handling complex complaints, escalations, or consumer protection cases Experience working in e-commerce, logistics, or high-growth environments Proficiency in written and spoken Mandarin with working proficiency in English Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.", "summaryDescription" : "Complaint Experince Management Sr. Specialist (TW Complaint Experience Management) at Coupang. Skills: Complaint experience management, Customer experience strategy, Incident response. Lead and execute company-wide complaint and escalation experience. Improve customer satisfaction, loyalty, and brand trust", "postedDate" : "2026-06-11T19:30:52.534", "createdAt" : "2026-06-11T19:30:52.534", "lastUpdated" : "2026-06-14T20:02:24.189", "ingestTimestamp" : "2026-06-11T19:30:52.534", "mongoId" : "6a2a471e74d8ee00a05d8125", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Problem solving", "Complaint experience management", "Customer experience strategy", "Incident response", "Customer experience management", "Customer service", "Customer success", "Customer journey mapping", "CX measurement tools", "Consumer protection", "E-commerce", "Logistics" ], "skillCount" : 13, "jobCategory" : "customer-service", "jobSubcategory" : "customer-service", "dataQualityScore" : 0.8888889, "_score" : 289.1016, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305794f292fd229cf3baaa", "title" : "Director of COO Office", "company" : "Schonfeld", "industry" : "FinTech", "salary" : { "min" : 200000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-16T07:28:15.394", "fingerprint" : "1b7eafe5240c6e25553c5990efa0219f441e903673a0a98a7d051e9acaa1e713", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/schonfeld/jobs/8007436", "externalId" : "8007436", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Python, SQL, PowerBI", "professionalSkills" : [ "Project management", "Prioritization", "Stakeholder influencing" ], "hardSkillsList" : [ "Cost-benefit analysis", "ROI tracking", "Change management", "Risk management", "Data analysis" ], "softSkillsList" : [ "Discretion" ], "hardSkills" : [ { "name" : "Cost-benefit analysis", "level" : "intermediate" }, { "name" : "ROI tracking", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Discretion" } ], "majorSkills" : "Project delivery, Change management, Financial analysis", "majorSkillsList" : [ "Project delivery", "Change management", "Financial analysis" ], "coreResponsibilities" : "Recommend actions to enhance returns, Recommend actions for capital efficiency, Identify new product opportunities, Identify new market opportunities, Drive approval for new products, Drive launch of new products, Present insights to PMs, Present insights to senior management, Lead cost-benefit cases, Track realized savings, Track ROI, Lead strategic projects, Lead cross functional projects, Own end to end delivery, Manage change, Ensure projects are prioritized, Run high-priority projects, Run cross-desk projects, Coordinate with Legal, Coordinate with Treasury, Support trading strategies", "teamCollaboration" : "Cross-functional projects; Operations; Treasury; Compliance; Technology; Legal; Senior management", "projectManagementSkills" : [ "Project management", "Prioritization", "Change management" ], "domainKnowledge" : "Cleared swap markets; NDFs; SOFR transition trades; ISDA; CSA; Give-ups; Clearing mandates; Discretionary Macro; Fixed Income", "domainList" : [ "cleared-swap-markets", "ndfs", "sofr-transition-trades", "isda", "csa", "give-ups", "clearing-mandates", "discretionary-macro", "fixed-income" ], "domainSpecificKnowledge" : [ "Cleared swap markets", "NDFs", "SOFR transition trades", "ISDA", "CSA", "Give-ups", "Clearing mandates", "Discretionary Macro", "Fixed Income" ], "communicationSkills" : "Presenting to senior management", "problemSolvingSkills" : "Analytical skills", "outcomesObjectives" : "Enhance returns; Enhance capital efficiency; Realized savings; ROI", "qualificationsBasic" : "5+ years experience", "qualificationsPreferred" : "Python experience preferred, SQL experience preferred, PowerBI experience preferred, Negotiate commercial terms preferred, Stakeholder-influencing preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Director, COO Office, Discretionary Macro recommend actions to enhance returns and capital efficiency. Identify new product or market opportunities (e.g., cleared swap markets, NDFs, SOFR transition trades) and drive approval / launch. PM Onboarding present insights to PMs and senior management. Lead cost/benefit cases for data, analytics and technology spend; track realized savings and ROI. Cross-Functional Leadership Lead strategic, cross functional projects across operations, treasury, compliance, and technology—owning end to end delivery and change management, and ensuring these projects are appropriately prioritized in the overall book of work. Run high-priority, cross-desk projects (e.g., CCP onboarding, FX TCA implementation, intraday risk enhancements) and own end-to-end delivery. Coordinate with Legal / Treasury on ISDA, CSA, give-ups and clearing mandates to support trading strategies. Vendor Python, SQL or PowerBI strongly preferred. Proven ability to negotiate commercial terms with banks, venues and data providers. Exceptional project-management, prioritization and stakeholder-influencing skills; comfortable presenting to senior management. Highly organized, proactive and able to manage multiple deliverables in a fast-moving market environment. Impeccable integrity and discretion when handling sensitive trading and financial information. Who we are Schonfeld Strategic Advisors is a global multi-strategy, multi-manager investment platform that harnesses the transformative power of people to perform in all market environments. Our dynamic culture inspires better outcomes for our team, our investors, and our partners. We aim to consistently deliver risk-adjusted returns, with people driving performance. We specialize in four core strategies: Quantitative Trading, Fundamental Equity, Tactical Trading, and Discretionary Macro & Fixed Income. We capitalize on inefficiencies and opportunities within the markets, drawing from a significant investment in proprietary technology, infrastructure, and risk analytics. We invest through internal portfolio managers and external partner funds, pursuing alignment among investors, investment professionals, and the firm. Our footprint spans 7 countries and 19 offices. Our Culture Talent is our strategy. We believe our success is because of our people, so putting our talent above all else is our top priority. We are teamwork-oriented, and collaborative, and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning & educational offerings and opportunities to make an impact. We foster a sense of belonging among all of our employees with Diversity, Equity, and Inclusion at the forefront of this mission. Our employees value diversity across identity, thought, people, and perspective which serves as the foundation of our culture. As a firm, we are committed to creating a hiring process that is fair, welcoming, and supportive. The base pay for this role is expected to be between $200,000 and $250,000. The expected base pay range is based on information at the time this post was generated. This role may also be eligible for other forms of compensation such as a performance bonus and a competitive benefits package. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications, and experience. #LI-LC1", "summaryDescription" : "Director of COO Office at Schonfeld. Skills: Project delivery, Change management, Financial analysis. Recommend actions to enhance returns. Recommend actions for capital efficiency", "postedDate" : "2026-06-15T23:23:15.314", "createdAt" : "2026-06-15T23:23:15.314", "lastUpdated" : "2026-06-16T07:28:15.394", "ingestTimestamp" : "2026-06-15T23:23:15.314", "mongoId" : "6a305794f292fd229cf3baaa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 250000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Cost-benefit analysis", "ROI tracking", "Change management", "Risk management", "Data analysis", "Discretion", "Project delivery", "Financial analysis", "Project management", "Prioritization", "Stakeholder influencing", "Cleared swap markets", "NDFs", "SOFR transition trades", "ISDA", "CSA", "Give-ups", "Clearing mandates", "Discretionary Macro", "Fixed Income" ], "skillCount" : 20, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "_score" : 283.70004, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aa5bb74d8ee00a06b61d1", "title" : "Senior System Discipline Architect", "company" : "Valeo", "industry" : "Automotive", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior System Discipline Architect in the automotive industry in Créteil, France, adjusted for seniority and company size." }, "location" : "Créteil", "locations" : [ "Créteil", "France" ], "timestamp" : "2026-06-14T21:39:45.624", "fingerprint" : "73b81863d6e865bdc3f45e5d4f24ee2f4114bbd51432db06c8b68d08b0071bf4", "source" : "workday", "language" : "fr", "applyUrl" : "https://valeo.wd3.myworkdayjobs.com/valeo_jobs/job/Crteil/Senior-System-Discipline-Architect_REQ2026074260", "externalId" : "REQ2026074260", "industryFunction" : { }, "locationPoint" : "48.79266,2.46569", "structuredLocations" : [ { "city" : "Créteil", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.7771486,2.4530731" } ], "locationText" : "Créteil, France", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Ultra Wide Band, CCC, BLE, NFC, Simulink", "professionalSkills" : [ "System architecture", "Technical leadership", "Problem solving", "Architecture design", "Interface conflicts", "Network nodes", "Edge cases" ], "hardSkillsList" : [ "System design", "Architecture specification", "QRQC methodology" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "System design", "level" : "intermediate" }, { "name" : "Architecture specification", "level" : "intermediate" }, { "name" : "QRQC methodology", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "System Architecture, Phone as Key, UWB technology", "majorSkillsList" : [ "System Architecture", "Phone as Key", "UWB technology" ], "coreResponsibilities" : "Design system architectures, Specify system architectures, Write system architecture documents, Ensure design robustness, Analyze interface conflicts, Resolve network nodes, Resolve edge cases, Lead complex projects, Coach Function Owners", "teamCollaboration" : "Function Owner coaching", "domainKnowledge" : "Automotive networks; Connected car", "domainList" : [ "automotive-networks", "connected-car" ], "domainSpecificKnowledge" : [ "Automotive networks", "Connected car" ], "toolProficiency" : [ "Catia Magic", "MagicDraw", "Enterprise Architect", "DOORS" ], "communicationSkills" : "Simplify architecture", "documentationSkills" : "Architecture documents", "innovationCreativity" : "High innovation projects", "problemSolvingSkills" : "Complex problem resolution", "qualificationsBasic" : "5-10 years industry experience, Solid expertise Phone as a Key, Solid expertise CCC protocol, UWB technology knowledge, Rigorous, Autonomous, Excellent synthesis skills, Ability to simplify complex architecture, Engineer diploma (Bac+5) or equivalent, Fluent English", "qualificationsPreferred" : "Automotive industry experience preferred, ASPICE Level 2 target", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. **Rejoignez la révolution technologique du véhicule autonome et connecté au sein de Valeo !** Leader mondial des aides à la conduite, **Valeo** réinvente la vie à bord du véhicule et révolutionne l’expérience de conduite. Des solutions de connectivité et de commande intérieure aux systèmes de détection,**la Division Valeo Brain** du Groupe vise à rendre la mobilité plus sûre et plus intuitive. **Le Valeo Mobility Tech Center** basé à**Créteil (94) e** st le siège de la Division Valeo Brain. Ce centre de Recherche & Développement regroupe 1180 collaborateurs autour de la conception de systèmes avancés d’assistance à la conduite (ADAS), de solutions de connectivité, d’interfaces homme machine et de systèmes de surveillance de l’habitacle. **Nous recrutons un(e) Senior System Discipline Architect** ** _Vos missions_ :** En tant que **Senior System Architect** , vous serez la clé de vos projets **Phone as a Key (PaaK)**. Votre mission ne sera pas de faire de la théorie, mais de concevoir l'architecture de systèmes d'accès sécurisés. Vos journées seront rythmées par trois grands piliers : * **Conception & Spécification :** Vous prenez le lead sur la rédaction des documents d'architecture système. Vous serez le garant de la robustesse de nos designs face aux exigences du process **ASPICE (avec une target Level 2)**. Pas de paperasse inutile ici : on cherche de la rigueur utile et structurée. * **Résolution de problèmes complexes :** Vous êtes le \"pompier d'élite\" de l'architecture. Qu'il s'agisse de conflits d'interfaces, de nœuds complexes sur les réseaux véhicules ou de cas limites non gérés, vous analysez, vous tranchez et vous résolvez (en vous appuyant sur votre méthodologie QRQC). * **Leadership technique & Mentorat :** Vous pilotez des projets complexes à forte part d'innovation. Vous coachez les Function Owner de l'équipe pour leur apporter la vision globale du système. **Notre Stack technique** Nous travaillons sur des technologies de pointe en connectivité court portée et en modélisation de systèmes : * **Core Tech :** Technologie **Ultra Wide Band (UWB)** intégrée et optimisée pour les écosystèmes smartphones majeurs (**Apple iOS et Android**). * **Protocoles & Connectivité :** Standard **CCC (Car Connectivity Consortium)** , BLE (Bluetooth Low Energy), NFC. * **Outils de modélisation :** Catia Magic / MagicDraw, Enterprise Architect, DOORS, Simulink. * **Réseaux embarqués :** Interfaces et architectures réseaux propres au monde automobile connecté. **_A propos de vous_ :** **Le profil qu 'on recherche** On ne cherche pas quelqu'un(e) qui va cocher des cases, mais un(e) passionné(e) d'ingénierie système qui aime quand les choses bougent. * **L 'expérience :** Vous avez entre 5 et 10 ans d'expérience dans l'industrie, idéalement dans l'automobile, avec une solide expertise sur les produits **Phone as a Key** et le protocole **CCC**. * **Le fit technique :** La technologie **UWB** n'a plus de secret pour vous, que ce soit son comportement théorique ou ses contraintes d'intégration réelles avec les smartphones du marché. * **Le mindset :** Vous êtes rigoureux, autonome et vous possédez un excellent esprit de synthèse. Vous savez vulgariser une architecture complexe pour l'expliquer aussi bien à un client qu'à un développeur. * **Background & Langues :** Diplôme d’Ingénieur (Bac+5) ou équivalent. Notre contexte étant international, un **anglais courant** est indispensable pour échanger au quotidien. **_Avantages_ :** * Plan d'actionnariat, chèques vacances, action logement * Présence d’un comité social & économique (CSE): voyages, activités culturelles… * Télétravail partiel possible ** _Pourquoi Valeo_ ?** * Pour participer à des projets innovants avec nos experts. * Pour faire partie d'une entreprise inclusive et multiculturelle. * Pour des opportunités de carrière au niveau national ou international. * Pour être un maillon engagé de la mobilité verte. * Pour trouver du sens à votre engagement. _**Valeo accorde une grande importance à la diversité, qu’elle soit culturelle, intergénérationnelle, de genre ou qu’elle concerne les personnes en situation de handicap.**_ **Job:** Engineering Disciplines **Organization:** System Development **Schedule:** Full time **Employee Status:** Regular **Job Type:** Undefined term **Job Posting Date:** 2026-06-10 _Join Us ! Being part of our team, you will join: \\- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development \\- a multi-cultural environment that values diversity and international collaboration \\- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth \\- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: _[https://www.valeo.com](https://www.valeo.com/)__", "summaryDescription" : "Senior System Discipline Architect at Valeo. Skills: System Architecture, Phone as Key, UWB technology. Design system architectures. Specify system architectures", "postedDate" : "2026-06-10T19:24:04.690", "createdAt" : "2026-06-11T19:24:04.482", "lastUpdated" : "2026-06-14T21:39:45.624", "ingestTimestamp" : "2026-06-11T19:24:04.482", "mongoId" : "6a2aa5bb74d8ee00a06b61d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://valeo.wd3.myworkdayjobs.com/valeo_jobs/job/Crteil/Senior-System-Discipline-Architect_REQ2026074260", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "System design", "Architecture specification", "QRQC methodology", "Leadership", "Mentoring", "System Architecture", "Phone as Key", "UWB technology", "System architecture", "Technical leadership", "Problem solving", "Architecture design", "Interface conflicts", "Network nodes", "Edge cases", "Automotive networks", "Connected car", "Catia Magic", "MagicDraw", "Enterprise Architect", "DOORS" ], "skillCount" : 21, "jobCategory" : "engineering", "seniorityLevel" : "senior", "dataQualityScore" : 1.0, "_score" : 283.0451, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive" }, { "id" : "6a2a5a6f74d8ee00a060eb51", "title" : "CAPA/ Complaints Technical Writer", "company" : "QRC Group, Inc", "industry" : "Biotechnology", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level CAPA/Complaints Technical Writer in Cayey, United States, adjusted for the Biotech industry and contract employment type." }, "location" : "Cayey, Cayey, PR", "locations" : [ "Cayey", "Cayey", "PR" ], "timestamp" : "2026-06-14T19:28:23.683", "fingerprint" : "99f07f98c65853301cdbaf2df9527e8cb0cd0fee63dacfc116e3846b39219d2f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/QRCGroupInc/744000131483764-capa-complaints-technical-writer", "externalId" : "744000131483764", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cayey", "state" : "Puerto Rico", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "18.1029116,-66.1640614" } ], "locationText" : "Cayey, Puerto Rico, United States", "employmentType" : "CONTRACT", "minimumEducation" : "Bachelor's", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "professionalSkills" : [ "Regulatory Affairs", "Quality Assurance", "Technical Writing" ], "hardSkillsList" : [ "Root cause analysis", "Risk management" ], "hardSkills" : [ { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" } ], "majorSkills" : "CAPA documentation, Complaint handling, Technical writing, Regulatory compliance", "majorSkillsList" : [ "CAPA documentation", "Complaint handling", "Technical writing", "Regulatory compliance" ], "coreResponsibilities" : "Author CAPA documentation, Maintain CAPA documentation, Author complaint documentation, Maintain complaint documentation, Author investigation documentation, Maintain investigation documentation, Author remediation documentation, Maintain remediation documentation, Draft root cause analyses, Draft corrective action plans, Draft effectiveness checks, Draft investigation reports, Document investigation outcomes, Support quality system remediation, Support audits, Support regulatory inspections, Standardize documentation practices, Support continuous improvement", "teamCollaboration" : "Cross-functional teams; Quality team; Engineering team; Regulatory Affairs team; Operations team", "domainKnowledge" : "Medical device environment; ISO 13485; ISO 14971; MDSAP; EU MDR; Quality Management System (QMS)", "domainList" : [ "medical-device-environment", "iso-13485", "iso-14971", "mdsap", "eu-mdr", "quality-management-system-qms" ], "domainSpecificKnowledge" : [ "Medical device environment", "ISO 13485", "ISO 14971", "MDSAP", "EU MDR", "Quality Management System (QMS)" ], "communicationSkills" : "Technical documentation", "documentationSkills" : "Technical writing; Investigation reports; Remediation documentation", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Ensure documentation is inspection-ready; Ensure documentation is compliant; Support timely closure of quality records", "qualificationsBasic" : "3+ years technical writing experience, 5+ years experience in regulated environment, Experience authoring CAPA documentation, Experience authoring complaint documentation, Experience authoring investigation documentation, Experience authoring quality system documentation, Root cause investigation methodologies, Risk Management (ISO 14971), FDA regulations, ISO 13485 regulations, MDSAP regulations, EU MDR regulations, Quality Management Systems (QMS), Document control practices", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "QRC Group, LLC is a firm dedicated to offer services to the Pharmaceutical, Medical Devices and Chemical Industries in the validation and regulatory fields. Log on now to our website http://www.qrcgroup.com / to learn more about our services and solutions! The CAPA / Complaints Technical Writer is responsible for authoring, reviewing, and maintaining high-quality documentation associated with Corrective and Preventive Actions (CAPA), customer complaints, investigations, non conformances, and Quality Management System (QMS) remediation activities within a regulated medical device environment. This role ensures that all documentation is scientifically sound, technically accurate, inspection-ready, and compliant with applicable regulatory requirements. The Technical Writer partners with cross-functional teams to support timely closure of quality records while developing clear, concise, and compliant investigation reports, root cause analyses, effectiveness checks, and remediation documentation. Responsibilities: * Author and maintain CAPA, complaint, investigation, and remediation documentation. * Draft root cause analyses, corrective action plans, effectiveness checks, and investigation reports. * Collaborate with Quality, Engineering, Regulatory Affairs, and Operations teams to document investigation outcomes. * Ensure compliance with FDA QMSR/21 CFR Part 820, ISO 13485, ISO 14971, MDSAP, and EU MDR requirements. * Support quality system remediation projects, audits, and regulatory inspections. * Standardize documentation practices and support continuous improvement initiatives. ## Qualifications * Bachelor's degree in Engineering, Life Sciences, Quality, Regulatory Affairs, Technical Communications, or a related scientific discipline. 5+ years of experience in a regulated industry; 3+ years of technical writing experience in medical devices, pharmaceuticals, biotechnology, or similar regulated environments. * Experience authoring CAPA, complaint, investigation, or quality system documentation. * Root cause investigation methodologies (5 Whys, Fishbone, Fault Tree Analysis) * Risk Management (ISO 14971) * FDA, ISO 13485, MDSAP, and EU MDR regulations * Quality Management Systems (QMS) and document control practices ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "CAPA/ Complaints Technical Writer at QRC Group, Inc. Skills: CAPA documentation, Complaint handling, Technical writing, Regulatory compliance. Author CAPA documentation. 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Desired experience in the medical device industry in the development and deployment of Quality Systems, and process controls, and continuous improvement methods. Knowledge and working application of FDA ANSI/ISO/ASQC CMDAS (optional). Knowledge and working application of reading and understanding blueprints and technical drawings." ], "hardSkillsList" : [ "Medical Device Experience", "21CFR820", "FDA Medical Device Reports", "Minitab", "statistical software packages", "Quality Systems", "process controls", "continuous improvement methods", "FDA ANSI/ISO/ASQC CMDAS", "blueprints", "technical drawings", "Root Cause Investigations", "engineering principles", "CAD", "Word", "Excel", "Power Point", "Access", "databases" ], "softSkillsList" : [ "collaboration, ownership, accountable" ], "hardSkills" : [ { "name" : "Medical Device Experience", "level" : "intermediate" }, { "name" : "21CFR820", "level" : "intermediate" }, { "name" : "FDA Medical Device Reports", "level" : "intermediate" }, { "name" : "Minitab", "level" : "intermediate" }, { "name" : "statistical software packages", "level" : "intermediate" }, { "name" : "Quality Systems", "level" : "intermediate" }, { "name" : "process controls", "level" : "intermediate" }, { "name" : "continuous improvement methods", "level" : "intermediate" }, { "name" : "FDA ANSI/ISO/ASQC CMDAS", "level" : "intermediate" }, { "name" : "blueprints", "level" : "intermediate" }, { "name" : "technical drawings", "level" : "intermediate" }, { "name" : "Root Cause Investigations", "level" : "intermediate" }, { "name" : "engineering principles", "level" : "intermediate" }, { "name" : "CAD", "level" : "intermediate" }, { "name" : "Word", "level" : "intermediate" }, { "name" : "Excel", "level" : "intermediate" }, { "name" : "Power Point", "level" : "intermediate" }, { "name" : "Access", "level" : "intermediate" }, { "name" : "databases", "level" : "intermediate" } ], "softSkills" : [ { "name" : "collaboration, ownership, accountable" } ], "majorSkills" : "Quality Complaint Investigation, Root Cause Investigations, data analysis, CAPA, Medical Device Experience", "majorSkillsList" : [ "Quality Complaint Investigation, Root Cause Investigations, data analysis, CAPA, Medical Device Experience" ], "coreResponsibilities" : "Investigation, review, and completion of all Quality Engineering complaint issue analysis tasks utilizing various quality system inputs. Analyze data from various quality inputs to determine trends and systemic issues. Develop strategies and plans to close gaps in an efficient and technical manner. Develop and communicate expectations for quality performance, continuous improvement and process controls for marketed products. Monitor and drive corrective action and continuous improvement activities. Conduct or lead corrective and preventive actions in manufacturing using formal problem-solving tools and documentation. Support CAPA and maintenance activities for existing product lines. Recommend and/or support projects for improvements to the quality system.", "teamCollaboration" : "Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration.", "projectManagementSkills" : [ "methodically manage projects" ], "toolProficiency" : [ "Minitab, Access, Word, Excel, Power Point" ], "communicationSkills" : "communicate expectations", "documentationSkills" : "Prepare and issue reports; investigation reports", "continuousLearning" : "Develop and communicate expectations for quality performance, continuous improvement and process controls for marketed products. Monitor and drive corrective action and continuous improvement activities that directly impact performance measures by performing primary investigations, conducting data analysis, and implementing corrective actions.", "problemSolvingSkills" : "Root Cause Investigations; problem-solving tools; analytical problem solving", "specialRequirements" : "This position has primary responsibility for investigation, review, and completion of all Quality Engineering complaint issue analysis tasks utilizing various quality system inputs.", "outcomesObjectives" : "We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.", "qualificationsBasic" : "A Bachelor’s degree in Engineering. 1-3 years of Medical Device experience. Investigational research skills. Demonstrated analytical problem solving (Root Cause Investigations). Display a solid technical understanding of engineering principles and procedures (e. g. CAD and its application or scheduling a series of technical tasks utilizing software-based tools). Computer competency in Word, Excel, Power Point, Minitab, Access and databases. Ability to multi-task and methodically manage projects.", "qualificationsPreferred" : "Medical Device Experience with knowledge of 21CFR820 preferred. Experience with any statistical software packages (Minitab a plus). Desired experience in the medical device industry in the development and deployment of Quality Systems, and process controls, and continuous improvement methods. Knowledge and working application of FDA ANSI/ISO/ASQC CMDAS (optional).", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**This is where** your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Now we are looking for a Quality Complaint Investigation Specialist to join our team in Malta. **Essential duties and Responsibilities:** This position has primary responsibility for investigation, review, and completion of all Quality Engineering complaint issue analysis tasks utilizing various quality system inputs. * Review individual complaints and associated service data to determine risk level and complete investigation into the “as “determined” problem code and cause codes for each complaint. * Analyze data from various quality inputs (including but not limited to: Field Corrective Action (FCA), Complaints, FDA Medical Device Reports (MDR), etc.) to determine trends and systemic issues. Prepare and issue reports based on information analysis. * Review existing investigation reports and identify gaps for GMP compliance. Develop strategies and plans to close the gaps in an efficient and technical manner. * Develop and communicate expectations for quality performance, continuous improvement and process controls for marketed products. * Monitor and drive corrective action and continuous improvement activities that directly impact performance measures by performing primary investigations, conducting data analysis, and implementing corrective actions. * Conduct or lead corrective and preventive actions in manufacturing using formal problem-solving tools and documentation. * Support CAPA and maintenance activities for existing product lines. * Recommend and/or support projects for improvements to the quality system as approved by management. **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. * Medical Device Experience with knowledge of 21CFR820 preferred. * Investigational research skills * Experience with any statistical software packages (Minitab a plus) * Desired experience in the medical device industry in the development and deployment of Quality Systems, and process controls, and continuous improvement methods. * Knowledge and working application of FDA cGMP; ANSI/ISO/ASQC requirements; CMDAS (optional). * Knowledge and working application of reading and understanding blueprints and technical drawings. * Demonstrated strong analytical problem solving (Root Cause Investigations. * Display a solid technical understanding of engineering principles and procedures (e.g. CAD and its application or scheduling a series of technical tasks utilizing software-based tools). * Computer competency in Word, Excel, Power Point, Minitab, Access and databases. * Ability to multi-task and methodically manage projects. **Education and/or experience** * A Bachelor’s degree in Engineering * 1-3 years of Medical Device experience We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €27,200.00 annually. Your initial pay could be at the minimum or higher based on location, skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. **Equal Employment Opportunity** Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. **Reasonable Accommodations** Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the [link](https://forms.microsoft.com/Pages/ResponsePage.aspx?id=Nd3GyB-HME-FrGU185glFONjsWP56EBPkq0TvnZuTOFUQk8wUzgwWENFVU5YOFdEOTFEM0pTN0VOVy4u) here and let us know the nature of your request along with your contact information. **Recruitment Fraud Notice** Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our [Recruitment Fraud Notice](https://jobs.baxter.com/how-to-apply#fraud-notice).", "summaryDescription" : "Specialist, Quality Complaint Investigation at Baxter. Skills: Quality Complaint Investigation, Root Cause Investigations, data analysis, CAPA, Medical Device Experience. Investigation, review, and completion of all Quality Engineering complaint issue analysis tasks utilizing various quality system inputs. Analyze data from various quality inputs to determine trends and systemic issues. Develop strategies and plans to close gaps in an efficient and technical manner. 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Knowledge and working application of reading and understanding blueprints and technical drawings.", "methodically manage projects", "Minitab, Access, Word, Excel, Power Point" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 277.2401, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a26549574d8ee00a021c5e6", "title" : "Discipline Engineer", "company" : "Valeo", "industry" : "Automotive", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Discipline Engineer in Chennai, India, adjusted for the automotive industry and company size." }, "location" : "Chennai", "locations" : [ "Chennai", "India" ], "timestamp" : "2026-06-12T17:39:31.962", "fingerprint" : "dfa1fa407f24dad653dba394a35c45d279c98c6dcb66db643a163a61b69449ff", "source" : "workday", "language" : "en", "applyUrl" : "https://valeo.wd3.myworkdayjobs.com/valeo_jobs/job/Chennai/Artificial-Intelligence-Engineer_REQ2025063830", "externalId" : "REQ2025063830", "industryFunction" : { }, "locationPoint" : "13.08784,80.27847", "structuredLocations" : [ { "city" : "Chennai", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, India", "employmentType" : "FULL_TIME", "technicalSkills" : "Machine Learning, Deep Learning", "professionalSkills" : [ "Algorithm development", "Intellectual Property", "Patent applications", "Algorithm design", "Business opportunities", "Automotive sensors", "Process improvement" ], "hardSkillsList" : [ "Algorithm research", "Algorithm testing", "Algorithm documentation", "Sensor technology research", "Algorithm implementation", "Competency improvement" ], "hardSkills" : [ { "name" : "Algorithm research", "level" : "intermediate" }, { "name" : "Algorithm testing", "level" : "intermediate" }, { "name" : "Algorithm documentation", "level" : "intermediate" }, { "name" : "Sensor technology research", "level" : "intermediate" }, { "name" : "Algorithm implementation", "level" : "intermediate" }, { "name" : "Competency improvement", "level" : "intermediate" } ], "majorSkills" : "Autonomous driving algorithms, Embedded platforms, Sensor technology", "majorSkillsList" : [ "Autonomous driving algorithms", "Embedded platforms", "Sensor technology" ], "coreResponsibilities" : "Research algorithms for autonomous driving, Develop algorithms for autonomous driving, Benchmark algorithms for autonomous driving, Test algorithms for autonomous driving, Document algorithms for autonomous driving, Research vision technology, Research sensor technology, Support Intellectual Property activities, Generate Invention Disclosure Memos, Contribute to design reviews, Consider next generation algorithms, Consider new business opportunities, Develop algorithms for embedded platforms, Represent Valeo at Industry Working Groups, Represent Valeo at Conferences, Support design of in-company training, Support implementation of in-company training, Improve competencies in automotive sensors, Improve competencies in ADAS, Improve competencies in DL frameworks, Improve competencies in DL techniques, Identify process inefficiencies, Suggest process improvements, Implement process improvements", "teamCollaboration" : "Algorithm teams; Industry Working Groups; In-company training sessions", "domainKnowledge" : "Autonomous driving; Automotive sensors; ADAS; Deep Learning", "domainList" : [ "autonomous-driving", "automotive-sensors", "adas", "deep-learning" ], "domainSpecificKnowledge" : [ "Autonomous driving", "Automotive sensors", "ADAS", "Deep Learning" ], "communicationSkills" : "Invention Disclosure Memos", "documentationSkills" : "Algorithm documentation", "continuousLearning" : "In-company training sessions; Improve competencies", "innovationCreativity" : "Design breakthrough solutions; Invent solutions; Generate Invention Disclosure Memos; Consider next generation algorithms; Consider new business opportunities", "problemSolvingSkills" : "Identify inefficiencies; Suggest improvements; Implement improvements", "outcomesObjectives" : "Facilitate patent applications", "qualificationsBasic" : "5+ years experience in algorithm development, Experience implementing algorithms on embedded platforms", "qualificationsPreferred" : "Experience with ADAS, Experience with DL frameworks & techniques", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. ● Research, develop, benchmark, test and document state of the art algorithms for autonomous driving. ● Research new vision and other sensor technology, ideas, and approaches. ● Support Intellectual Property activities and generate Invention Disclosure Memos to facilitate patent applications. ● Contribute to design reviews across algorithm teams. ● Consider next generation algorithms and new business opportunities. ● Develop algorithms with a view to implementing on embedded platforms. ● Represent Valeo anSWer at various Industry Working Groups and at Conferences. ● Support the design and implementation of in-company training sessions in your area of expertise. ● Strive to improve competencies in the field of automotive sensors based ADAS, DL frameworks & techniques. ● Identify inefficiencies and suggest/implement improvements within the current processes used in algorithm development **Job:** Engineering Disciplines **Organization:** Software **Schedule:** Full time **Employee Status:** Regular **Job Type:** Permanent contract **Job Posting Date:** 2025-10-06 _Join Us ! Being part of our team, you will join: \\- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development \\- a multi-cultural environment that values diversity and international collaboration \\- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth \\- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: _[https://www.valeo.com](https://www.valeo.com/)__", "summaryDescription" : "Discipline Engineer at Valeo. Skills: Autonomous driving algorithms, Embedded platforms, Sensor technology. Research algorithms for autonomous driving. Develop algorithms for autonomous driving", "postedDate" : "2026-06-09T14:09:46.280", "createdAt" : "2026-06-11T14:09:46.207", "lastUpdated" : "2026-06-12T17:39:31.962", "ingestTimestamp" : "2026-06-11T14:09:46.207", "mongoId" : "6a26549574d8ee00a021c5e6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://valeo.wd3.myworkdayjobs.com/valeo_jobs/job/Chennai/Artificial-Intelligence-Engineer_REQ2025063830", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Algorithm research", "Algorithm testing", "Algorithm documentation", "Sensor technology research", "Algorithm implementation", "Competency improvement", "Autonomous driving algorithms", "Embedded platforms", "Sensor technology", "Algorithm development", "Intellectual Property", "Patent applications", "Algorithm design", "Business opportunities", "Automotive sensors", "Process improvement", "Autonomous driving", "ADAS", "Deep Learning" ], "skillCount" : 19, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 276.08444, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive" }, { "id" : "6a2c8cff74d8ee00a0977e00", "title" : "Member of Technical Staff (ML Engineer, Recommendations & User Modeling)", "company" : "Perplexity", "industry" : "AI", "salary" : { "min" : 220000.0, "max" : 405000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco", "Palo Alto" ], "timestamp" : "2026-06-15T09:10:50.352", "fingerprint" : "b7f2cc360ed70e8e2bab9411c4facd6607717368e624f072b4dc99eeb31fb5c3", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/perplexity/affd3040-91e4-4e0c-bd2f-4b022c613f91/application", "externalId" : "affd3040-91e4-4e0c-bd2f-4b022c613f91", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 6, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "LLMs, recommendation systems, user modeling, ranking", "professionalSkills" : [ "ML fundamentals, covering areas such as engagement modeling, model calibration, offline and online metrics, and online experimentation. Experience integrating LLMs into ranking, retrieval, or personalization pipelines. Background in user understanding, feed ranking, notifications, growth, or lifecycle modeling." ], "hardSkillsList" : [ "production recommendation systems", "production ranking systems", "production personalization systems", "engagement modeling", "model calibration", "offline metrics", "online metrics", "online experimentation", "integrating LLMs into ranking", "integrating LLMs into retrieval", "integrating LLMs into personalization pipelines", "large-scale ranking infrastructure", "large-scale training infrastructure", "multi-stage retrieval", "multi-stage ranking", "feature stores", "real-time serving", "user understanding", "feed ranking", "notifications", "growth modeling", "lifecycle modeling" ], "softSkillsList" : [ "ownership, entrepreneurship, scholarship, partnership" ], "hardSkills" : [ { "name" : "production recommendation systems", "level" : "intermediate" }, { "name" : "production ranking systems", "level" : "intermediate" }, { "name" : "production personalization systems", "level" : "intermediate" }, { "name" : "engagement modeling", "level" : "intermediate" }, { "name" : "model calibration", "level" : "intermediate" }, { "name" : "offline metrics", "level" : "intermediate" }, { "name" : "online metrics", "level" : "intermediate" }, { "name" : "online experimentation", "level" : "intermediate" }, { "name" : "integrating LLMs into ranking", "level" : "intermediate" }, { "name" : "integrating LLMs into retrieval", "level" : "intermediate" }, { "name" : "integrating LLMs into personalization pipelines", "level" : "intermediate" }, { "name" : "large-scale ranking infrastructure", "level" : "intermediate" }, { "name" : "large-scale training infrastructure", "level" : "intermediate" }, { "name" : "multi-stage retrieval", "level" : "intermediate" }, { "name" : "multi-stage ranking", "level" : "intermediate" }, { "name" : "feature stores", "level" : "intermediate" }, { "name" : "real-time serving", "level" : "intermediate" }, { "name" : "user understanding", "level" : "intermediate" }, { "name" : "feed ranking", "level" : "intermediate" }, { "name" : "notifications", "level" : "intermediate" }, { "name" : "growth modeling", "level" : "intermediate" }, { "name" : "lifecycle modeling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "ownership, entrepreneurship, scholarship, partnership" } ], "majorSkills" : "ML Engineer, Recommendations, User Modeling, LLMs, ranking systems", "majorSkillsList" : [ "ML Engineer, Recommendations, User Modeling, LLMs, ranking systems" ], "coreResponsibilities" : "Own the personalization and ranking behind key product surfaces to make Perplexity more useful and drive impact on core user and business metrics. Build user modeling that captures intent, preference, and propensity, and powers more relevant, more personalized experiences. Design the decision layer that balances competing objectives to produce the best overall experience for the user. Build the data and evaluation foundations that let these systems learn and improve with usage. Help shape the technical direction of ranking, recommendations, and personalization at Perplexity.", "teamCollaboration" : "Partnership. We amplify each others’ strengths, break down silos, and give selflessly to help our colleagues deliver excellence.", "continuousLearning" : "Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.", "innovationCreativity" : "Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality.", "problemSolvingSkills" : "system design; debugging", "specialRequirements" : "For tech leadership roles, we will also look for prior experience setting technical direction for recommendation/ranking projects.", "outcomesObjectives" : "Own the personalization and ranking behind key product surfaces to make Perplexity more useful and drive impact on core user and business metrics. Design the decision layer that balances competing objectives to produce the best overall experience for the user. Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways. Repeat. For curious people this is a cycle that never ends.", "qualificationsBasic" : "Deep, hands-on experience building production recommendation, ranking, or personalization systems at scale. ML fundamentals, covering areas such as engagement modeling, model calibration, offline and online metrics, and online experimentation. Experience integrating LLMs into ranking, retrieval, or personalization pipelines. Taste and judgment for how personalization should work in an LLM-native product, and curiosity about reimagining it from first principles.", "qualificationsPreferred" : "Experience with large-scale ranking and training infrastructure (multi-stage retrieval and ranking, feature stores, real-time serving). Background in user understanding, feed ranking, notifications, growth, or lifecycle modeling.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Perplexity is seeking experienced ML engineers to design, build, and optimize the recommendation systems that power core experiences on Perplexity. Perplexity builds AI for those who expect more. Our products are designed to help people find answers, make their most consequential decisions, and complete increasingly ambitious work. Across these use cases, the Perplexity experience must feel deeply personal. Great recommendations and user understanding are central to delighting and delivering for each user. To do this, we are reimagining recommendation systems for the LLM era. Our goal is to combine the intelligence of frontier LLMs, the personalization context that comes from real product usage, and the continual learning capabilities of modern recommendation systems. We build systems that draw on past context and connected data sources to deeply understand each user's needs and recommend the actions that help them get the most out of Perplexity. WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both AI native and AI curious users. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others’ strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Own the personalization and ranking behind key product surfaces to make Perplexity more useful and drive impact on core user and business metrics. - Build user modeling that captures intent, preference, and propensity, and powers more relevant, more personalized experiences. - Design the decision layer that balances competing objectives to produce the best overall experience for the user. - Build the data and evaluation foundations that let these systems learn and improve with usage. - Help shape the technical direction of ranking, recommendations, and personalization at Perplexity. WHAT WE'RE LOOKING FOR - Deep, hands-on experience building production recommendation, ranking, or personalization systems at scale. - Strong ML fundamentals, covering areas such as engagement modeling, model calibration, offline and online metrics, and online experimentation. - Experience integrating LLMs into ranking, retrieval, or personalization pipelines. - Taste and judgment for how personalization should work in an LLM-native product, and curiosity about reimagining it from first principles. - For tech leadership roles, we will also look for prior experience setting technical direction for recommendation/ranking projects. NICE TO HAVE - Experience with large-scale ranking and training infrastructure (multi-stage retrieval and ranking, feature stores, real-time serving). - Background in user understanding, feed ranking, notifications, growth, or lifecycle modeling. OUR MISSION Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating. Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending. Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality. Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways. Repeat. For curious people this is a cycle that never ends.", "summaryDescription" : "Member of Technical Staff (ML Engineer, Recommendations & User Modeling) at Perplexity. Skills: ML Engineer, Recommendations, User Modeling, LLMs, ranking systems. Own the personalization and ranking behind key product surfaces to make Perplexity more useful and drive impact on core user and business metrics. Build user modeling that captures intent, preference, and propensity, and powers more relevant, more personalized experiences. Design the decision layer that balances competing objectives t", "createdAt" : "2026-06-14T17:53:51.450", "lastUpdated" : "2026-06-15T09:10:50.352", "ingestTimestamp" : "2026-06-14T17:53:51.450", "mongoId" : "6a2c8cff74d8ee00a0977e00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 220000, "salaryAnnualMax" : 405000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "production recommendation systems", "production ranking systems", "production personalization systems", "engagement modeling", "model calibration", "offline metrics", "online metrics", "online experimentation", "integrating LLMs into ranking", "integrating LLMs into retrieval", "integrating LLMs into personalization pipelines", "large-scale ranking infrastructure", "large-scale training infrastructure", "multi-stage retrieval", "multi-stage ranking", "feature stores", "real-time serving", "user understanding", "feed ranking", "notifications", "growth modeling", "lifecycle modeling", "ownership, entrepreneurship, scholarship, partnership", "ML Engineer, Recommendations, User Modeling, LLMs, ranking systems", "ML fundamentals, covering areas such as engagement modeling, model calibration, offline and online metrics, and online experimentation. Experience integrating LLMs into ranking, retrieval, or personalization pipelines. Background in user understanding, feed ranking, notifications, growth, or lifecycle modeling." ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 276.0844, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a307f0af292fd229c054af8", "title" : "Senior Software Engineering Manager, AI/ML Recommendations, Rankings, Predictions, YouTube", "industry" : "Media", "salary" : { "min" : 250000.0, "max" : 400000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Senior Software Engineering Manager in the Technology industry in San Bruno, United States, adjusted for seniority and manager experience." }, "location" : "[San Bruno, CA, USA, [901 Cherry Ave, San Bruno, CA 94066, USA], San Bruno, 94066, CA, US]", "locations" : [ "[San Bruno, CA, USA, [901 Cherry Ave, San Bruno, CA 94066, USA], San Bruno, 94066, CA, US]" ], "timestamp" : "2026-06-16T14:57:09.957", "fingerprint" : "d2c838d1acc5439743741f3b5b5719419e03eccaa8df6a52fc84e8e398b32d7d", "source" : "google", "language" : "en", "externalId" : "93241287624270534", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Bruno", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.6248536,-122.4145986" } ], "locationText" : "San Bruno, California, United States", "experienceLevel" : "Manager", "summaryDescription" : "Senior Software Engineering Manager, AI/ML Recommendations, Rankings, Predictions, YouTube", "postedDate" : "2026-06-16T01:52:03.891", "createdAt" : "2026-06-16T01:52:03.891", "lastUpdated" : "2026-06-16T14:57:09.957", "ingestTimestamp" : "2026-06-16T01:52:03.891", "mongoId" : "6a307f0af292fd229c054af8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 250000, "salaryAnnualMax" : 400000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.5555556, "_score" : 275.88583, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a26763574d8ee00a022df43", "title" : "Manufacturing and Services Senior Specialist Quality Services Product Complaints KL Hub", "company" : "Sanofi", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "MYM", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist in Quality Services Product Complaints in Petaling Jaya, Malaysia, adjusted for the biotech industry and full-time employment." }, "location" : "Malaysia", "locations" : [ "Malaysia" ], "timestamp" : "2026-06-12T14:26:53.244", "fingerprint" : "9a1ad917047f659a2ff505fa27160c723633673e5b5e90127694e690e2b48bb0", "source" : "workday", "language" : "en", "applyUrl" : "https://sanofi.wd3.myworkdayjobs.com/SanofiCareers/job/Petaling-Jaya/Manufacturing-and-Services-Senior-Specialist-Quality-Services-Product-Complaints-KL-Hub_R2855749", "externalId" : "R2855749", "locationPoint" : "4.2105,101.9758", "structuredLocations" : [ { "city" : "Petaling Jaya", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.0988792,101.6454202" } ], "locationText" : "Petaling Jaya, Malaysia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Product technical complaints", "Complaint management", "Regulatory standards", "QMS records", "Data privacy regulations", "GxP activities" ], "hardSkillsList" : [ "Translation", "Interpretation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Interpretation", "level" : "intermediate" } ], "majorSkills" : "Product Complaints, Quality Services, Korean Language", "majorSkillsList" : [ "Product Complaints", "Quality Services", "Korean Language" ], "coreResponsibilities" : "Handle product technical complaints, Process product technical complaints, Ensure accurate documentation, Complete training timely, Translate complaints, Assess complaints, Coordinate with stakeholders, Investigate complaints, Resolve complaints, Triage complaints, Manage urgent regulatory cases, Engage complainants, Ensure compliant closure, Escalate complaints, Conduct management of complaints, Perform assessment, Ensure timely processing, Participate in ad-hoc meetings, Provide timely feedback, Ensure documentation compliance, Manage QMS records, Manage discrepancies, Ensure completion within timelines, Document Hub-related GxP activities, Identify areas for improvement, Support implementation of improvements, Act as Regional hub, Follow up with complainant, Manage complaint sample, Determine inquiry type, Communicate with respective teams, Handle Non-PTC information, Close Non-PTC information, Capture sample information, Document sample information, Complete required information, Forward complaint to Global Hub, Handle health authority complaints, Handle prioritized complaints, Handle suspected counterfeit complaints, Ensure acknowledgement of Complaint, Communicate with complainant for requests, Communicate for additional information, Maintain compliance with regulatory requirements, Manage complaint reporting", "teamCollaboration" : "Cross functional teams; Regional stakeholders; Global stakeholders; Manufacturing sites; Customer Service; Medical Information; Pharmacovigilance; Regulatory departments; Legal departments; Field Alert Reporting; Risk management departments", "domainKnowledge" : "Medical devices; Pharmaceutical products; Combination products; GxP; Quality Management System; Adverse Event; Pharmacovigilance; Field Alert Reporting; Regulatory requirements", "domainList" : [ "medical-devices", "pharmaceutical-products", "combination-products", "gxp", "quality-management-system", "adverse-event", "pharmacovigilance", "field-alert-reporting", "regulatory-requirements" ], "domainSpecificKnowledge" : [ "Medical devices", "Pharmaceutical products", "Combination products", "GxP", "Quality Management System", "Adverse Event", "Pharmacovigilance", "Field Alert Reporting", "Regulatory requirements" ], "documentationSkills" : "Accurate documentation; Documentation compliance", "continuousLearning" : "Continuous improvement of knowledge; Annual training plan", "innovationCreativity" : "Continuous improvement", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "1-2 Years experience, Korean Speaker", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Job title** : _Manufacturing and Services Senior Specialist Quality Services Product Complaints KL Hub_ * _Location: Petaling Jaya, Malaysia_. * _Hiring Manager: M &S Services, Lead Quality Services - Product Complaints, KL Hub._ _About the job_ Handle and process product technical complaints in compliance with regulatory, QMS, and GxP requirements, ensuring accurate documentation and timely training completion. Use Korean language expertise to translate and assess complaints while coordinating with cross functional and regional/global stakeholders for investigation and resolution. Act as a regional hub by triaging complaints, managing urgent regulatory cases, engaging complainants, and ensuring compliant closure or escalation. **About Sanofi** We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. **Main responsibilities:** Core responsibilities: 1\\. Handle Product Technical Complaints (PTC) for medical devices, pharmaceutical products, biologics, and combination products, ensuring compliance with regulatory standards. 2\\. Proficient in Korean, facilitating the accurate interpretation and translation of Product Technical Complaints (PTCs) received from the respective countries. 3\\. Collaborate with internal/external stakeholders via Cross functional teams (Manufacturing sites, Customer Service, Medical Information, Pharmacovigilance, Regulatory, Legal, Field Alert Reporting, risk management departments, etc.) (as applicable) for complaint management. 4\\. Conduct management of complaints into the proper database (as applicable) and perform assessment, ensuring timely processing as per defined scope. Focus on operational tasks within the complaint handling process. 5\\. Ensure to complete all training in a timely manner and guarantee continuous improvement of the knowledge according to the annual training plan. 6\\. Participate in ad-hoc meetings for product-specific complaint issues and provide timely feedback to ensure all the data necessary for complaint investigation process. 7\\. Ensure the compliance of documentation and all Quality processes according to applicable regulations/ Sanofi standards. Handle Quality Management system (QMS) records by applying data privacy regulations, manage any discrepancies, and ensure completion within defined timelines. 8\\. Ensure the documentation of Hub-related GxP activities. 9\\. Proactively identify areas for improvement and support on the implementation. 10\\. Abide any other responsibilities as assigned/aligned by manager. For MCCQ – Regional hubs 1\\. Act as a Regional hub for the assigned countries. Follow up with the complainant for additional information and complaint sample management (as applicable). 2\\. Determine if the inquiry is associated with an Adverse Event, Pharmacovigilance (PV) Special Situation, customer service or Field Alert Reporting-related information (as applicable). Ensure respective teams are communicated, if required. 3\\. Appropriate handling and closure (as applicable) of information considered as Non-PTC at Regional Level. 4\\. Capture and document sample information into the proper fields of the system (as applicable) 5\\. Ensure to complete all the required information and forward the complaint to Global Hub (including translation, if applicable). 6\\. Health authority called-in complaints, prioritized complaints, and suspected counterfeit complaints are handled with the utmost urgency and in strict compliance with both global and country-specific regulatory requirement. 7\\. Ensure acknowledgement of Complaint (as applicable). Communicate with the complainant for any other request/ additional information related to complaint, if required. 8\\. Maintain compliance with all relevant regulatory requirements for complaint management and reporting. _About you_ * **Experience** : _1-2 Years_ * **Soft and technical skills** : * **Education** : _Pharma_ * **Languages** : Korean Speaker _Why choose us?_ Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. * Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet. * Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably. * Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed. * Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions. * Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition. * Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next. **Pursue** _Progress_. **Discover** _Extraordinary_. Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue _Progress_ and Discover _Extraordinary_ – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law. # Pursue _progress_ , discover _extraordinary_ Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our [ALL IN video](https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at [sanofi.com](https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness)!", "summaryDescription" : "Manufacturing and Services Senior Specialist Quality Services Product Complaints KL Hub at Sanofi. Skills: Product Complaints, Quality Services, Korean Language. Handle product technical complaints. 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Samarbejde", "projectManagementSkills" : [ "Projektledelse", "Planlægning" ], "domainKnowledge" : "Industrielle processer; Life Science; Mejeri; Fødevarer; Ingrediens; Forsvarssektorer; Industribyggerier; GMP", "domainList" : [ "industrielle-processer", "life-science", "mejeri", "f-devarer", "ingrediens", "forsvarssektorer", "industribyggerier", "gmp" ], "domainSpecificKnowledge" : [ "Industrielle processer", "Life Science", "Mejeri", "Fødevarer", "Ingrediens", "Forsvarssektorer", "Industribyggerier", "GMP" ], "communicationSkills" : "Formidle faglig viden", "problemSolvingSkills" : "Komplekse opgaver; Selvstændig projektering", "outcomesObjectives" : "Levere projekter af høj kvalitet", "qualificationsBasic" : "Uddannelse som maskinmester, el-installatør eller el-ingeniør, Solid erfaring med el-projektering og dimensionering til industrielle anlæg, Kendskab til sikringsinstallationer, Erfaring med tværfaglige projekter", "qualificationsPreferred" : "Erfaring inden for pharma, food, defence eller procesindustri, Erfaring med at lede medarbejdere projekter, Erfaring med at skabe sammenhæng på tværs af fagområder, Erfaring med at håndtere direkte kommunikation med kunde og samarbejdspartnere, Dygtig formidler af faglig viden på engelsk", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AFRY leverer ingeniørydelser, projektledelse og rådgivning, der fremmer transformation inden for industri, energi og infrastruktur. Med eksperter over hele verden kombinerer vi globalt udsyn med lokal indsigt og dyb brancheforståelse for at skabe værdi for kommende generationer. Vores principper – Result driven, Client Centric, Empowering, Accountable – viser vejen for, hvordan vi arbejder og lykkes sammen. Bliv en del af AFRY, og vær med til at drive omstillingen til et bæredygtigt og resilient samfund. Motiveres du af at arbejde med komplekse opgaver og selvstændig projektering inden for installationstunge byggeprojekter? Har du solid erfaring med design af elinstallationer og lyst til at videreudvikle dine kompetencer? AFRY Industry Buildings leverer ydelser inden for projektering og opførelse af faciliteter, der understøtter industrielle processer såsom fremstilling, forarbejdning, lager eller forskning. Vi prioriterer Life Science-, mejeri-, fødevare-, ingrediens- og forsvarssektorerne. Som Fagleder/Discipline Lead bliver du en af de drivende kræfter bag vores fremtidige el-projekter. Rollen kombinerer teknisk ekspertise med projektledelse og tværfagligt samarbejde. I vores Electrical & BMS-team arbejder vi med alt fra projektledelse og planlægning til design og tilsyn af avancerede industribyggerier. Du bliver en del af et stærkt fagligt fællesskab, hvor vidensdeling, samarbejde og medbestemmelse er i højsædet. Som Lead inden for Electrical vil du: * Have det faglige ansvar for eltavler, forsyning, distribution og tekniske installationer i projekter * Drive og kvalitetssikre el design på tværs af projektfaser * Sikre integration med BMS/CTS samt øvrige tekniske discipliner * Bidrage til tekniske beslutninger og review i komplekse projekter * Sikre overholdelse af krav fra myndigheder, kunder og relevante standarder (fx GMP) * Understøtte projektgennemførelse med fokus på kvalitet, tid og økonomi Vores mål er at levere projekter af høj kvalitet til vores kunder. Vi går all-in på at levere løsninger, der matcher de højeste kvalitetsstandarder – og vi gør det med passion og præcision. ## Qualifications Vi søger en kollega, der er fagligt stærk inden for el-tekniske løsninger, som kan holde overblikket, samle trådene og få tingene til at ske – også i de mere komplekse projekter. Din profil omfatter desuden: * en uddannelse som maskinmester, el-installatør eller el-ingeniør * solid erfaring med el-projektering og dimensionering til industrielle anlæg * kendskab til sikringsinstallationer. * erfaring med tværfaglige projekter – gerne inden for pharma, food, defence eller procesindustri Generelt har du erfaring med at lede medarbejdere i projekter, er vant til at skabe sammenhæng på tværs af fagområder og håndtere den direkte kommunikation med både kunde og samarbejdspartnere – og så er du er dygtig formidler af faglig viden, gerne også på engelsk. ## Additional Information Vi er et af Nordens største ingeniørhuse og sætter rammerne for en god arbejdsplads, hvor digitalisering og bæredygtighed er strategiske pejlemærker. Her kan du udvikle din faglighed gennem projekter fra A-Z, og på tværs af fag og landegrænser. Sparring, feedback og teamwork er nøgleord i vores daglige arbejde. Og vi efterstræber en venlig og rummelig kultur med respekt for hinanden. Vi arbejder bevidst med inklusion og diversitet – hos os kan du være dig selv. Vi tror på, at trivsel skaber resultater – derfor tilbyder vi en god pensionsordning og sundhedsforsikring, frokostordning, fleksibilitet – uanset hvor du er i livet - og ikke mindst sociale arrangementer, der gør det sjovt at gå på arbejde. Arbejdssted AFRY har 9 lokationer i Danmark. Dit faste arbejdssted bliver på vores kontor i Herlev. Interesseret? Ansøg med dit CV til os snarest muligt - benyt Ansøg/Apply now funktionen. Vi indkalder løbende til samtale og afslutter processen når den rette er ansat. Kontakt Har du spørgsmål til stillingen eller til AFRY som arbejdsplads er du velkommen til at kontakte Service Area Manager Jan Roos på M:+4520518073 eller jan.roos@afry.com At AFRY, we engineer change in everything we do. Change happens when brave ideas come together. When we collaborate, innovate technology, and embrace challenging points of view. That’s how we're making future. We are actively looking for qualified candidates to join our inclusive and diverse teams across the globe. Join us in accelerating the transition towards a sustainable future.", "summaryDescription" : "Fagleder/Discipline Lead - Electrical at AFRY. Skills: El-design, Projektledelse, Industrielle anlæg. Have fagligt ansvar for eltavler. Have fagligt ansvar for forsyning", "postedDate" : "2026-06-10T11:23:48.000", "createdAt" : "2026-06-16T00:05:22.038", "lastUpdated" : "2026-06-16T10:03:23.294", "ingestTimestamp" : "2026-06-16T00:05:22.038", "mongoId" : "6a306415f292fd229cfa0243", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "El-projektering", "Dimensionering", "Sikringsinstallationer", "El-design", "Projektledelse", "Industrielle anlæg", "Tværfagligt samarbejde", "Teknisk ekspertise", "Kvalitetssikring", "Tekniske beslutninger", "Projektgennemførelse", "Planlægning", "Industrielle processer", "Life Science", "Mejeri", "Fødevarer", "Ingrediens", "Forsvarssektorer", "Industribyggerier", "GMP" ], "skillCount" : 20, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 268.2542, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Engineering", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d3e7074d8ee00a0b335f2", "title" : "Fagleder/Discipline Lead - Electrical", "company" : "AFRY", "industry" : "Construction", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "DKK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Lead Electrical Engineers in Herlev, Denmark, adjusted for the engineering industry and AFRY's company profile." }, "location" : "Herlev, DK", "locations" : [ "Herlev", "DK" ], "timestamp" : "2026-06-16T04:38:42.492", "fingerprint" : "b58aa8de39afe94c245bd4a5496ef2ea08e6782ed30d52d6681f1bcbdaedf25c", "source" : "smartrecruiters", "language" : "da", "applyUrl" : "https://jobs.smartrecruiters.com/AFRY/744000131429222-fagleder-discipline-lead-electrical", "externalId" : "744000131429222", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Herlev", "country" : "Denmark", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "55.7337528,12.4294486" } ], "locationText" : "Herlev, Denmark", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "El-tekniske løsninger, BMS, CTS", "professionalSkills" : [ "Projektledelse", "Tværfagligt samarbejde", "Teknisk ekspertise", "Kvalitetssikring", "Tekniske beslutninger", "Kravoverholdelse" ], "hardSkillsList" : [ "El-projektering", "Dimensionering", "Sikringsinstallationer" ], "hardSkills" : [ { "name" : "El-projektering", "level" : "intermediate" }, { "name" : "Dimensionering", "level" : "intermediate" }, { "name" : "Sikringsinstallationer", "level" : "intermediate" } ], "majorSkills" : "El-design, Projektledelse, Industrielle anlæg", "majorSkillsList" : [ "El-design", "Projektledelse", "Industrielle anlæg" ], "coreResponsibilities" : "Have fagligt ansvar for eltavler, Have fagligt ansvar for forsyning, Have fagligt ansvar for distribution, Have fagligt ansvar for tekniske installationer projekter, Drive el design på tværs af projektfaser, Kvalitetssikre el design på tværs af projektfaser, Sikre integration med BMS/CTS, Sikre integration med øvrige tekniske discipliner, Bidrage til tekniske beslutninger, Review komplekse projekter, Sikre overholdelse af krav fra myndigheder, Sikre overholdelse af krav fra kunder, Sikre overholdelse af relevante standarder, Understøtte projektgennemførelse med fokus på kvalitet, Understøtte projektgennemførelse med fokus på tid, Understøtte projektgennemførelse med fokus på økonomi", "teamCollaboration" : "Tværfaglige projekter; Fagligt fællesskab; Vidensdeling; Samarbejde; Medbestemmelse", "projectManagementSkills" : [ "Projektledelse", "Planlægning", "Kvalitet", "Tid", "Økonomi" ], "domainKnowledge" : "Industrielle processer; Life Science; Mejeri; Fødevarer; Ingrediens; Forsvar; GMP standarder", "domainList" : [ "industrielle-processer", "life-science", "mejeri", "f-devarer", "ingrediens", "forsvar", "gmp-standarder" ], "domainSpecificKnowledge" : [ "Industrielle processer", "Life Science", "Mejeri", "Fødevarer", "Ingrediens", "Forsvar", "GMP standarder" ], "communicationSkills" : "Formidle faglig viden", "continuousLearning" : "Udvikle kompetencer; Udvikle faglighed", "problemSolvingSkills" : "Komplekse opgaver; Selvstændig projektering", "outcomesObjectives" : "Levere projekter af høj kvalitet; Levere løsninger der matcher højeste kvalitetsstandarder", "qualificationsBasic" : "Uddannelse som maskinmester, el-installatør eller el-ingeniør, Solid erfaring med el-projektering og dimensionering til industrielle anlæg, Kendskab til sikringsinstallationer, Erfaring med tværfaglige projekter", "qualificationsPreferred" : "Erfaring inden for pharma, food, defence eller procesindustri, Erfaring med at lede medarbejdere projekter, Erfaring med at skabe sammenhæng på tværs af fagområder, Erfaring med at håndtere direkte kommunikation med kunde og samarbejdspartnere, Dygtig formidler af faglig viden på engelsk", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AFRY leverer ingeniørydelser, projektledelse og rådgivning, der fremmer transformation inden for industri, energi og infrastruktur. Med eksperter over hele verden kombinerer vi globalt udsyn med lokal indsigt og dyb brancheforståelse for at skabe værdi for kommende generationer. Vores principper – Result driven, Client Centric, Empowering, Accountable – viser vejen for, hvordan vi arbejder og lykkes sammen. Bliv en del af AFRY, og vær med til at drive omstillingen til et bæredygtigt og resilient samfund. Motiveres du af at arbejde med komplekse opgaver og selvstændig projektering inden for installationstunge byggeprojekter? Har du solid erfaring med design af elinstallationer og lyst til at videreudvikle dine kompetencer? AFRY Industry Buildings leverer ydelser inden for projektering og opførelse af faciliteter, der understøtter industrielle processer såsom fremstilling, forarbejdning, lager eller forskning. Vi prioriterer Life Science-, mejeri-, fødevare-, ingrediens- og forsvarssektorerne. Som Fagleder/Discipline Lead bliver du en af de drivende kræfter bag vores fremtidige el-projekter. Rollen kombinerer teknisk ekspertise med projektledelse og tværfagligt samarbejde. I vores Electrical & BMS-team arbejder vi med alt fra projektledelse og planlægning til design og tilsyn af avancerede industribyggerier. Du bliver en del af et stærkt fagligt fællesskab, hvor vidensdeling, samarbejde og medbestemmelse er i højsædet. Som Lead inden for Electrical vil du: * Have det faglige ansvar for eltavler, forsyning, distribution og tekniske installationer i projekter * Drive og kvalitetssikre el design på tværs af projektfaser * Sikre integration med BMS/CTS samt øvrige tekniske discipliner * Bidrage til tekniske beslutninger og review i komplekse projekter * Sikre overholdelse af krav fra myndigheder, kunder og relevante standarder (fx GMP) * Understøtte projektgennemførelse med fokus på kvalitet, tid og økonomi Vores mål er at levere projekter af høj kvalitet til vores kunder. Vi går all-in på at levere løsninger, der matcher de højeste kvalitetsstandarder – og vi gør det med passion og præcision. ## Qualifications Vi søger en kollega, der er fagligt stærk inden for el-tekniske løsninger, som kan holde overblikket, samle trådene og få tingene til at ske – også i de mere komplekse projekter. Din profil omfatter desuden: * en uddannelse som maskinmester, el-installatør eller el-ingeniør * solid erfaring med el-projektering og dimensionering til industrielle anlæg * kendskab til sikringsinstallationer. * erfaring med tværfaglige projekter – gerne inden for pharma, food, defence eller procesindustri Generelt har du erfaring med at lede medarbejdere i projekter, er vant til at skabe sammenhæng på tværs af fagområder og håndtere den direkte kommunikation med både kunde og samarbejdspartnere – og så er du er dygtig formidler af faglig viden, gerne også på engelsk. ## Additional Information Vi er et af Nordens største ingeniørhuse og sætter rammerne for en god arbejdsplads, hvor digitalisering og bæredygtighed er strategiske pejlemærker. Her kan du udvikle din faglighed gennem projekter fra A-Z, og på tværs af fag og landegrænser. Sparring, feedback og teamwork er nøgleord i vores daglige arbejde. Og vi efterstræber en venlig og rummelig kultur med respekt for hinanden. Vi arbejder bevidst med inklusion og diversitet – hos os kan du være dig selv. Vi tror på, at trivsel skaber resultater – derfor tilbyder vi en god pensionsordning og sundhedsforsikring, frokostordning, fleksibilitet – uanset hvor du er i livet - og ikke mindst sociale arrangementer, der gør det sjovt at gå på arbejde. Arbejdssted AFRY har 9 lokationer i Danmark. Dit faste arbejdssted bliver på vores kontor i Herlev. Interesseret? Ansøg med dit CV til os snarest muligt - benyt Ansøg/Apply now funktionen. Vi indkalder løbende til samtale og afslutter processen når den rette er ansat. Kontakt Har du spørgsmål til stillingen eller til AFRY som arbejdsplads er du velkommen til at kontakte Service Area Manager Jan Roos på M:+4520518073 eller jan.roos@afry.com At AFRY, we engineer change in everything we do. Change happens when brave ideas come together. When we collaborate, innovate technology, and embrace challenging points of view. That’s how we're making future. We are actively looking for qualified candidates to join our inclusive and diverse teams across the globe. Join us in accelerating the transition towards a sustainable future.", "summaryDescription" : "Fagleder/Discipline Lead - Electrical at AFRY. Skills: El-design, Projektledelse, Industrielle anlæg. Have fagligt ansvar for eltavler. Have fagligt ansvar for forsyning", "postedDate" : "2026-06-10T11:23:48.000", "createdAt" : "2026-06-14T18:38:33.600", "lastUpdated" : "2026-06-16T04:38:42.492", "ingestTimestamp" : "2026-06-14T18:38:33.600", "mongoId" : "6a2d3e7074d8ee00a0b335f2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "El-projektering", "Dimensionering", "Sikringsinstallationer", "El-design", "Projektledelse", "Industrielle anlæg", "Tværfagligt samarbejde", "Teknisk ekspertise", "Kvalitetssikring", "Tekniske beslutninger", "Kravoverholdelse", "Planlægning", "Kvalitet", "Tid", "Økonomi", "Industrielle processer", "Life Science", "Mejeri", "Fødevarer", "Ingrediens", "Forsvar", "GMP standarder" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 268.2542, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Engineering", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5fdb74d8ee00a08ef419", "title" : "Chief of Staff, GM Advertising", "company" : "Instacart", "industry" : "Retail Media", "salary" : { "min" : 203000.0, "max" : 214000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - United States", "locations" : [ "Remote - United States" ], "timestamp" : "2026-06-15T00:49:46.305", "fingerprint" : "40b496706759e8c6a374b1f5e1a8287fb61572222cb214381f287ce1ce5cacc0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://instacart.careers/job/?gh_jid=7998350", "externalId" : "7998350", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "professionalSkills" : [ "Retail media", "Digital advertising" ], "hardSkillsList" : [ "Executive communication", "Strategic counsel" ], "hardSkills" : [ { "name" : "Executive communication", "level" : "intermediate" }, { "name" : "Strategic counsel", "level" : "intermediate" } ], "majorSkills" : "Operational discipline, Cross-functional alignment, Executive partnership", "majorSkillsList" : [ "Operational discipline", "Cross-functional alignment", "Executive partnership" ], "coreResponsibilities" : "Design operating rhythm, Execute team meetings, Execute leadership cadences, Execute organizational communications, Ensure leaders spend time on right things, Show up prepared and aligned, Support decisions with research, Track deliverables, Surface blockers early, Keep stakeholders aligned, Track workforce spend, Track non-workforce spend, Provide budget visibility, Give strategic counsel, Get things done", "teamCollaboration" : "Cross-functional leaders; External partners; Finance", "projectManagementSkills" : [ "Project management", "Workstream management" ], "domainKnowledge" : "Retail media platform; Digital advertising; Billion-dollar platform", "domainList" : [ "retail-media-platform", "digital-advertising", "billion-dollar-platform" ], "domainSpecificKnowledge" : [ "Retail media platform", "Digital advertising", "Billion-dollar platform" ], "communicationSkills" : "Executive-ready materials; Represent GM voice", "problemSolvingSkills" : "Analytical ability; Structured planning", "outcomesObjectives" : "Make Ads org measurably sharper; Clearer priorities; Stronger cross-functional alignment; GM operates at full strategic altitude; Infrastructure around GM works; Priority initiatives land on time; Priority initiatives land with impact; Budget visibility is tight; Budget visibility is reliable; GM heads into annual planning; GM has clear defensible numbers; GM operates as effective leader; GM focuses on moves that grow business", "qualificationsBasic" : "10+ years consulting or tech experience, Meaningful exposure to executives, Grounding in digital advertising or retail media, High EQ, Track record building trusted advisor relationships, Say hard thing move room forward, Exceptional analytical ability, Turn complex challenges into actionable plans, Demonstrated project management chops, Manage multiple workstreams simultaneously, Outstanding written communication skills, Outstanding verbal communication skills, Represent GM voice with fidelity", "qualificationsPreferred" : "Experience in high-growth tech companies, Comfort building structured processes from scratch, Direct experience partnering with Finance, Experience with budget management, Experience with annual business planning", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart’s Advertising business is scaling fast—and the complexity of operating a billion-dollar retail media platform across the Instacart Marketplace, off-platform partnerships, and in-store touchpoints demands more than great strategy. It demands relentless operational discipline and someone who can hold the center together. We’re hiring a Chief of Staff to the General Manager, Advertising to be the connective tissue across an ambitious, fast-moving organization. Twelve months from now, this person will have made the Ads org measurably sharper: clearer priorities, stronger cross-functional alignment, and a GM who can operate at full strategic altitude because the infrastructure around them just works. What you’ll cook up in your first year The Ads organization runs on a clear operating rhythm—team meetings, leadership cadences, and organizational communications are designed and consistently executed so the GM and senior leaders spend their time on the right things. Cross-functional leaders and external partners trust the Ads organization to show up prepared and aligned—because every major meeting is backed by crisp briefings, sharp talking points, and the research to support strong decisions. Priority initiatives across the Ads org land on time and with impact—because someone is tracking deliverables, surfacing blockers early, and keeping stakeholders aligned before small misalignments become big ones. Budget visibility across the Ads organization is tight and reliable—workforce and non-workforce spend are tracked in partnership with Finance, and the GM heads into annual planning with clear, defensible numbers. The GM is operating as a more effective leader—because they have a trusted thought partner who can both give strategic counsel and get things done, freeing them to focus on the moves that grow the business. The secret ingredients we’re looking for Must-have pantry staples (Minimum Qualifications) 10+ years of experience in consulting, corporate tech, or advertising/media, with meaningful exposure to executive audiences. Strong grounding in digital advertising, retail media, or adjacent businesses—enough to engage credibly on the substance, not just the process. High EQ and a track record of building trusted advisor relationships with senior leaders; known for being the person who can say the hard thing and still move the room forward. Exceptional analytical ability—comfortable taking complex, ambiguous challenges and turning them into structured, actionable plans. Demonstrated project management chops: managing multiple high-stakes workstreams simultaneously, under tight deadlines, without dropping balls. Outstanding written and verbal communication skills—able to produce crisp executive-ready materials and represent the GM’s voice with fidelity. Optional garnishes (Preferred Qualifications) Experience in high-growth, technology-driven companies where ambiguity is the norm and the playbook is still being written. Comfort building structured processes from scratch to deliver on complex, cross-functional objectives at scale. Direct experience partnering with Finance on budget management and annual business planning. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $203,000—$214,000 CAD", "summaryDescription" : "Chief of Staff, GM Advertising at Instacart. Skills: Operational discipline, Cross-functional alignment, Executive partnership. Design operating rhythm. Execute team meetings", "postedDate" : "2026-06-12T21:58:07.944", "createdAt" : "2026-06-12T21:58:07.944", "lastUpdated" : "2026-06-15T00:49:46.305", "ingestTimestamp" : "2026-06-12T21:58:07.944", "mongoId" : "6a2c5fdb74d8ee00a08ef419", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Executive communication", "Strategic counsel", "Operational discipline", "Cross-functional alignment", "Executive partnership", "Retail media", "Digital advertising", "Project management", "Workstream management", "Retail media platform", "Billion-dollar platform" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "ad-sales", "dataQualityScore" : 0.7777778, "_score" : 256.49872, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Retail Media" }, { "id" : "6a2a51c374d8ee00a05f7532", "title" : "Discipline Leader", "company" : "CESO", "industry" : "Architecture", "salary" : { "min" : 134210.0, "max" : 310820.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Orlando, FL", "locations" : [ "Orlando, FL" ], "certifications" : [ "Registered Architect (RA)" ], "timestamp" : "2026-06-15T00:42:04.098", "fingerprint" : "94066e4d132c230e71f2eda45b5f211077fdade6340e3e9b9d33febfd415d9e2", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/ceso/2dc6c2cc-f39f-4108-8a0b-acdaaa7e1372/apply", "externalId" : "2dc6c2cc-f39f-4108-8a0b-acdaaa7e1372", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "AutoCAD, Revit, Civil 3D, Power BI", "professionalSkills" : [ "Technical discipline strategy", "Staff utilization", "Project performance", "Career growth planning", "Training programs" ], "hardSkillsList" : [ "Design standards application", "QA/QC procedures" ], "softSkillsList" : [ "Leadership", "Influence" ], "hardSkills" : [ { "name" : "Design standards application", "level" : "intermediate" }, { "name" : "QA/QC procedures", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Influence" } ], "majorSkills" : "Technical leadership, Discipline strategy, Staff management", "majorSkillsList" : [ "Technical leadership", "Discipline strategy", "Staff management" ], "coreResponsibilities" : "Provide leadership and accountability, Ensure technical excellence, Manage effective resourcing, Oversee delivery performance, Partner with Market Leaders, Understand upcoming work, Align production teams, Equip teams to execute, Accountable for technical discipline strategy, Ensure staff utilization, Manage technical performance, Adhere to budgets, Adhere to schedules, Maintain partnerships with leaders, Coordinate with Team Leads, Balance workload, Address technical needs, Manage staffing requirements, Ensure QA/QC procedures, Apply design standards, Develop career growth plans, Create training programs, Supervise direct reports", "teamCollaboration" : "Peer to Market Leaders; Partner with Business Unit Leader; Coordinate with Team Leads; Collaborate with Practice Area Leaders", "domainKnowledge" : "Retail; Hospitality; Light industrial; Healthcare; Worship", "domainList" : [ "retail", "hospitality", "light-industrial", "healthcare", "worship" ], "domainSpecificKnowledge" : [ "Retail", "Hospitality", "Light industrial", "Healthcare", "Worship" ], "toolProficiency" : [ "Microsoft Office Suite", "Bluebeam Revu", "Autodesk Construction Cloud", "Newforma Konekt", "Smartsheet", "Mosaic", "Paylocity", "Lattice", "Lever", "Deltek" ], "communicationSkills" : "Relationship-building", "continuousLearning" : "Training and Development; On the job coaching", "specialRequirements" : "Multi-state licensure", "outcomesObjectives" : "Ensure technical excellence; Ensure effective resourcing; Ensure delivery performance", "qualificationsBasic" : "Bachelors degree in Architecture, 15 years of professional experience, 8-12 years of progressive leadership experience, Registered Architect (RA) licensure, Obtain multi-state licensure", "qualificationsPreferred" : "Business and/or Leadership Training", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Description Are you seeking purpose, challenge, and talented colleagues? With a diverse portfolio of retail, hospitality, light industrial, healthcare and worship, CESO has the opportunity for you to expand your career. We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and communities. We subscribe to the mission of “empowering our people to impact communities by bringing clients’ visions to life,” so if this speaks to you, let’s connect! At CESO, a Discipline Leader provides leadership and accountability for the technical discipline within a Business Unit, ensuring technical excellence, effective resourcing, and strong delivery performance across projects and programs. Operating as a peer to Market Leaders, the Discipline Leader partners closely with them, and the Business Unit Leader, to understand upcoming work, client priorities, and overall project performance metrics. Through direct leadership of Team Leads, the Discipline Leader ensures production teams are aligned, capable, and equipped to execute the work delivered by Project Managers and Program Directors in support of both client commitments and business unit goals. ## Primary Responsibilities Accountable for all aspects of the technical discipline strategy and results across the Business Unit. Responsible for the effective utilization of production and technical staff and the technical performance of projects across all the respective Business Unit, with adherence to established budgets and schedules. Maintain regular and effective partnerships with the Business Unit Leader and Market Leaders to stay aligned with evolving priorities. Coordinate with (Sr) Team Leads and Discipline Leaders in other Business Units to balance workload, address technical needs, and manage staffing requirements. Ensure appropriate QA/QC procedures are followed across the Business Unit. Ensure design standards are consistently applied and aligned with corporate expectations. Responsible for developing career growth plans for employees on the production and technical career path within the Business Unit. Collaborate with the Practice Area Leaders and other Discipline Leaders to create and maintain training programs for all positions in the production and technical career path. Supervising direct reports is a key responsibility of this job. Perform other duties as assigned. ## Position Requirements Bachelors degree in Architecture or related field is required. Minimum of 15 years of professional experience is required. Minimum of 8-12 years of progressive leadership experience is required. Strong communication and relationship-building skills. Proven ability to influence at all levels and drive strategic initiatives. Registered Architect (RA) licensure is required. Obtain multi-state licensure as required by CESO to become a signatory for the company. Business and/or Leadership Training is preferred. Computer skills necessary to enter daily timesheet data and use Microsoft Outlook for email correspondence. Proficient knowledge of Microsoft Office Suite, Bluebeam Revu, Autodesk Construction Cloud, and Newforma Konekt. Proficient knowledge over key corporate software programs to understand their purpose and ensure team compliance with expected usage, including but not limited to Bluebeam, Autodesk Construction Cloud, Newforma Konekt, Smartsheet, Mosaic, AutoCAD, Revit, Civil 3D, Paylocity, Lattice, Lever, Deltek, and Power BI etc. ## Benefits and Perks Benefits and Perks Flexible and Hybrid Work Schedule Paid Time Off – Credited to You 100% Upfront 401K with a Company Match Rewards and Recognition Program Training and Development to Foster Professional Growth Paid Holidays Medical / Dental / Vision Coverage Welcome Box Casual Dress Code Reimbursement for Professional Licenses Paid Time Off for Community Team Service Events Voluntary or Supplemental Short-Term / Long-Term Disability Employee Assistance Program Company Paid Bonding and Recovery Employee Events such as Lunches and Outings to Foster a Positive Work Environment ## Additional Information CESO is a principle-centered organization that aligns with strong service values, integrity, and authenticity. We develop and inspire through training and coaching on the job. At CESO, we believe that work should be more rewarding than just a paycheck. In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events. CESO, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.", "summaryDescription" : "Discipline Leader at CESO. Skills: Technical leadership, Discipline strategy, Staff management. Provide leadership and accountability. Ensure technical excellence", "postedDate" : "2026-06-08T19:00:43.456", "createdAt" : "2026-06-08T19:00:43.456", "lastUpdated" : "2026-06-15T00:42:04.098", "ingestTimestamp" : "2026-06-12T07:44:59.529", "mongoId" : "6a2a51c374d8ee00a05f7532", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 134210, "salaryAnnualMax" : 310820, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Design standards application", "QA/QC procedures", "Leadership", "Influence", "Technical leadership", "Discipline strategy", "Staff management", "Technical discipline strategy", "Staff utilization", "Project performance", "Career growth planning", "Training programs", "Retail", "Hospitality", "Light industrial", "Healthcare", "Worship", "Registered Architect (RA)", "Microsoft Office Suite", "Bluebeam Revu", "Autodesk Construction Cloud", "Newforma Konekt", "Smartsheet", "Mosaic", "Paylocity", "Lattice", "Lever", "Deltek" ], "skillCount" : 28, "jobCategory" : "other", "dataQualityScore" : 0.8888889, "_score" : 251.3206, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a493374d8ee00a05e3ff2", "title" : "Complaint Experince Management Sr. Specialist [L5]", "company" : "Coupang", "salary" : { "min" : 1100000.0, "max" : 1600000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Complaint Experience Management Specialist in Taipei, Taiwan, adjusted for the e-commerce industry and a large company size." }, "location" : "Taipei, Taiwan", "locations" : [ "Taipei", "Taiwan" ], "timestamp" : "2026-06-14T22:14:20.137", "fingerprint" : "201072803398ab57a6c1d4bf985453fd5b0041762ae08813241846be6d07714b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/coupanginternal/jobs/7893152?gh_jid=7893152", "externalId" : "7893152", "structuredLocations" : [ { "city" : "Taipei", "country" : "Taiwan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.0375198,121.5636796" } ], "locationText" : "Taipei, Taiwan", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Customer experience management", "Customer service", "Customer success", "Customer journey mapping", "CX metrics analysis", "Incident response", "Data analysis", "Problem solving" ], "hardSkillsList" : [ "Data analysis", "Problem solving", "Customer journey mapping", "CX metrics analysis" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Problem solving", "level" : "intermediate" }, { "name" : "Customer journey mapping", "level" : "intermediate" }, { "name" : "CX metrics analysis", "level" : "intermediate" } ], "majorSkills" : "Complaint experience management, Customer experience strategy, Customer trust building, Incident response", "majorSkillsList" : [ "Complaint experience management", "Customer experience strategy", "Customer trust building", "Incident response" ], "coreResponsibilities" : "Lead and execute company-wide complaint and escalation experience, Improve customer satisfaction, loyalty, and brand trust, Analyze and monitor customer experience metrics (NPS, CSAT,, Identify trends, risks, and improvement opportunities, Represent Coupang in consumer protection meetings, Manage responses to external customer disputes and complaints, Act as core member of cross-functional incident response, Ensure timely resolution and minimize customer impact, Consolidate customer feedback and behavioral data, Propose clear and actionable improvement plans, Partner with Customer Service, Product, Legal, Compliance, Embed a customer-centric culture, Build and maintain CX dashboards, Provide insights and early warnings to leadership", "teamCollaboration" : "Cross-functional teams; Customer Service; Product; Legal; Compliance", "domainKnowledge" : "Customer experience management; Consumer protection; E-commerce; Logistics", "domainList" : [ "customer-experience-management", "consumer-protection", "e-commerce", "logistics" ], "domainSpecificKnowledge" : [ "Customer experience management", "Consumer protection", "E-commerce", "Logistics" ], "toolProficiency" : [ "NPS", "CSAT", "DSAT" ], "problemSolvingSkills" : "Data analysis; Problem solving; Root cause analysis", "outcomesObjectives" : "Improve customer satisfaction; Improve customer loyalty; Improve brand trust; Minimize customer impact", "qualificationsBasic" : "Bachelor's degree in business, marketing, or related field, 5+ years customer experience management, customer service, or customer success, Customer journey mapping, CX measurement tools (NPS, CSAT, DSAT), Independent data analysis, Problem-solving ability, Actionable recommendations, Communication skills, Cross-functional collaboration skills", "qualificationsPreferred" : "Master's degree in related field, Complex complaints handling experience, Escalation cases handling experience, Consumer protection cases handling experience, E-commerce work experience, Logistics work experience, High-growth environments work experience, Proficiency in written and spoken Mandarin, Working proficiency in English", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Company Introduction Coupang 正在重新構想購物體驗，目標是讓每位顧客從打開 Coupang App 的那一刻起，到訂單送達家門為止的每個環節都感到驚喜。我們在台灣提供的服務包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務；以及「火箭跨境」，為來自韓國、美國等地的數百萬暢銷商品提供國際速配服務。我們正在尋覓優秀人才，攜手推動 Coupang 在台灣的業務拓展。這是一個難得的機會，能親身參與 Coupang 的高速成長，打造一個讓顧客忍不住讚嘆：「沒有 Coupang，我該怎麼生活？」的世界。 Role Overview（職務概覽）身為資深顧客申訴體驗管理（CEM）專員，您將主導並推動 Coupang 台灣的申訴與升級體驗策略。此職位將負責處理高複雜度顧客申訴、消費者保護案件與重大事件應對，並透過跨部門合作找出系統性問題，優化顧客體驗指標，持續強化顧客對 Coupang 品牌的信任。 What You Will Do（工作內容）規劃並執行全公司層級的申訴與顧客體驗策略，提升顧客滿意度、忠誠度與品牌信任分析與追蹤顧客體驗指標（如 NPS、CSAT、DSAT），洞察趨勢、風險與改善機會代表公司出席消費者保護相關會議，回應並處理對外顧客爭議與申訴案件作為跨部門 incident 應對機制的核心成員，確保問題即時處理並降低對顧客的影響彙整顧客回饋與行為數據，提出具體且可執行的改善方案與客服、產品、法務、合規等團隊密切合作，深化以顧客為中心的工作模式建立並維護 CX 儀表板與週／月報，定期向管理階層提供決策洞察與預警資訊 Basic Qualifications（基本條件）商業、行銷或相關領域之學士學位五年以上顧客體驗管理、顧客服務或顧客成功相關經驗熟悉顧客旅程設計、痛點分析及 CX 指標工具（如 NPS、CSAT、DSAT）具備獨立數據分析與問題解決能力，能提出具體改善建議具備良好的溝通能力與跨部門協作能力 Preferred Qualifications（加分條件）相關領域之碩士學位具備高複雜度申訴、升級案件或消費者保護案件處理經驗具備電商、物流或快速成長型組織的工作經驗中文流利，具備英文書寫與溝通能力者佳招募流程（Recruitment Process）履歷審查 – 電話面試 – 現場面試（或線上面對面面試）– 錄取通知實際招募流程可能依各職缺性質而有所不同，亦可能因時程安排或其他因素進行調整。面試時程與結果將透過應徵者於申請階段所提供的電子郵件信箱通知。注意事項（Details to Consider）若所有職缺於截止日前皆已招募完成，本職缺公告可能提前關閉。若應徵者於申請或招募過程中提供不實資訊，Coupang 有權撤回錄取通知。依法享有就業保護資格者（如退伍軍人、身心障礙者等），將依相關法令獲得優先考量。 Company Introduction  Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview As a Senior Complaint Experience Management (CEM) Specialist, you will own and drive Coupang Taiwan’s complaint and escalation experience strategy. You will take a leading role in managing complex customer complaints, consumer protection cases, and incident responses, while partnering closely with cross-functional teams to identify systemic issues, improve customer experience metrics, and build long-term customer trust. What You Will Do Lead and execute company-wide complaint and escalation experience strategies to improve customer satisfaction, loyalty, and brand trust Analyze and monitor customer experience metrics including NPS, CSAT, and DSAT to identify trends, risks, and improvement opportunities Represent Coupang in consumer protection meetings and manage responses to external customer disputes and complaints Act as a core member of cross-functional incident response initiatives to ensure timely resolution and minimize customer impact Consolidate customer feedback and behavioral data to propose clear and actionable improvement plans Partner closely with Customer Service, Product, Legal, Compliance, and other stakeholders to embed a customer-centric culture Build and maintain CX dashboards and weekly or monthly reports to provide insights and early warnings to leadership Basic Qualifications Bachelor’s degree in business, marketing, or a related field 5+ years of experience in customer experience management, customer service, or customer success Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT Ability to independently analyze data and translate insights into actionable recommendations Strong communication and cross-functional collaboration skills Preferred Qualifications Master’s degree in a related field Experience handling complex complaints, escalations, or consumer protection cases Experience working in e-commerce, logistics, or high-growth environments Proficiency in written and spoken Mandarin with working proficiency in English Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.", "summaryDescription" : "Complaint Experince Management Sr. Specialist [L5] at Coupang. Skills: Complaint experience management, Customer experience strategy, Customer trust building, Incident response. Lead and execute company-wide complaint and escalation experience. Improve customer satisfaction, loyalty, and brand trust", "postedDate" : "2026-06-11T20:15:30.280", "createdAt" : "2026-06-11T20:15:30.280", "lastUpdated" : "2026-06-14T22:14:20.137", "ingestTimestamp" : "2026-06-11T20:15:30.280", "mongoId" : "6a2a493374d8ee00a05e3ff2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Problem solving", "Customer journey mapping", "CX metrics analysis", "Complaint experience management", "Customer experience strategy", "Customer trust building", "Incident response", "Customer experience management", "Customer service", "Customer success", "Consumer protection", "E-commerce", "Logistics", "NPS", "CSAT", "DSAT" ], "skillCount" : 17, "jobCategory" : "customer-service", "jobSubcategory" : "customer-service", "dataQualityScore" : 0.8888889, "_score" : 240.161, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305656f292fd229cf2821a", "title" : "Right-of-Way Agent", "company" : "Purple Land Management, LLC", "industry" : "CBG", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Senior Right-of-Way Agent in the Energy industry in Canonsburg, United States, adjusted for seniority and company size." }, "location" : "Canonsburg, PA", "locations" : [ "Canonsburg, PA" ], "certifications" : [ "Pennsylvania Notary commission", "New York Notary commission" ], "timestamp" : "2026-06-16T11:02:59.356", "fingerprint" : "6e7ed485a70141385e96f300348a84a93e973f9f6eeefc9206aab12f91c5cc8b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/purplelandmgmt/3304dc6b-87aa-40b3-a7eb-2cce39ff009d/apply", "externalId" : "3304dc6b-87aa-40b3-a7eb-2cce39ff009d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Canonsburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2588173,-80.1867206" } ], "locationText" : "Canonsburg, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Microsoft Office, Google Earth", "professionalSkills" : [ "Land acquisition", "Easement negotiation", "Permit negotiation", "Title research", "Landowner relations", "Damage claim resolution", "Stakeholder management", "Project planning", "Cost estimates", "Scheduling", "Title updates", "Land reports", "Real property agreements", "Agency approvals", "Damage claims", "Integrity programs", "Operational land requests" ], "hardSkillsList" : [ "Title documentation" ], "hardSkills" : [ { "name" : "Title documentation", "level" : "intermediate" } ], "majorSkills" : "Right-of-way, Land acquisition, Permitting", "majorSkillsList" : [ "Right-of-way", "Land acquisition", "Permitting" ], "coreResponsibilities" : "Perform land acquisition activities, Perform right-of-way activities, Perform permitting activities, Assist with pipeline routing, Assist with project planning, Assist with cost estimates, Assist with scheduling, Research easement rights, Research title records, Research ownership information, Prepare title updates, Prepare land reports, Prepare landowner claim documentation, Negotiate easements, Negotiate permits, Negotiate licenses, Negotiate real property agreements, Secure approvals from agencies, Investigate damage claims, Negotiate damage claims, Resolve damage claims, Represent projects at public meetings, Represent stakeholders at public meetings, Support integrity programs, Support operational land requests, Work independently", "teamCollaboration" : "Private agencies; Local agencies; State agencies; Federal agencies", "projectManagementSkills" : [ "Project planning", "Cost estimates", "Scheduling" ], "domainKnowledge" : "Midstream energy; Pipeline construction; Pipeline operations; Pipeline integrity; Mineral rights; Oil and gas", "domainList" : [ "midstream-energy", "pipeline-construction", "pipeline-operations", "pipeline-integrity", "mineral-rights", "oil-and-gas" ], "domainSpecificKnowledge" : [ "Midstream energy", "Pipeline construction", "Pipeline operations", "Pipeline integrity", "Mineral rights", "Oil and gas" ], "toolProficiency" : [ "Mail merge" ], "communicationSkills" : "Public meeting representation", "documentationSkills" : "Title documentation; Title updates; Land reports; Landowner claim documentation", "problemSolvingSkills" : "Damage claim resolution", "specialRequirements" : "Regular local travel, Minimal overnight travel, Minimal supervision", "qualificationsBasic" : "5+ years right-of-way experience, 5+ years land acquisition experience, 5+ years midstream energy experience, Active Pennsylvania Notary commission, Active New York Notary commission, Valid driver's license", "qualificationsPreferred" : "Pipeline construction experience, Integrity and operations support experience, Advanced title research experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Seeking a Right-of-Way Agent with 5+ years of right-of-way, land acquisition, or midstream energy experience and an active Pennsylvania or New York Notary commission to support pipeline construction, operations, and integrity projects. Responsibilities include land acquisition, easement and permit negotiations, title research, landowner relations, damage claim resolution, public meeting representation, and coordination with private, local, state, and federal agencies. Candidates should have experience with title documentation, Microsoft Office, mail merge, Google Earth, and stakeholder management. This is a field-based regional role requiring a valid driver's license, regular local travel within the assigned territory using a personal vehicle, and the ability to work independently with minimal supervision. Mileage is reimbursed, and overnight travel is expected to be minimal. ## Responsibilities Perform land acquisition, right-of-way, and permitting activities for pipeline construction and operational projects Assist with pipeline routing, project planning, cost estimates, and scheduling Research easement rights, title records, and ownership information Prepare title updates, land reports, and landowner claim documentation Negotiate easements, permits, licenses, and other real property agreements Secure approvals from private, local, state, and federal agencies Investigate, negotiate, and resolve damage claims Represent projects and stakeholders at public meetings Support integrity programs and operational land requests Work independently with minimal supervision ## Required Qualifications Perform land acquisition, right-of-way, and permitting activities for pipeline construction and operational projects Assist with pipeline routing, project planning, cost estimates, and scheduling Research easement rights, title records, and ownership information Prepare title updates, land reports, and landowner claim documentation Negotiate easements, permits, licenses, and other real property agreements Secure approvals from private, local, state, and federal agencies Investigate, negotiate, and resolve damage claims Represent projects and stakeholders at public meetings Support integrity programs and operational land requests Work independently with minimal supervision ## Preferred Qualifications Pipeline construction experience Integrity and operations support experience Advanced title research experience ## Additional Information Company Description Purple Land Management, LLC (“Purple”) is one of the nation’s largest tech-enabled provider of land services that negotiates the buying, selling, and leasing of mineral rights, determines and cures title, prepares mineral ownership reports, and performs other related services required for oil and gas operators to drill and produce wells. Overdrive, Purple’s proprietary software-as-a-service (“SaaS”), allows customers to track lease, well, and contract data in a web-based geographic information system (“GIS”) mapping platform powered by ESRI, a leader in GIS mapping software. Based in Fort Worth, Texas, and founded in 2010, Purple has the financial support of Satori Capital, a Texas-based multi-strategy investment firm founded upon the principles of conscious capitalism. Satori’s private equity business partners with leadership teams of companies that operate with a long-term perspective, commit to their mission or purpose, and create value for all stakeholders. ", "summaryDescription" : "Right-of-Way Agent at Purple Land Management, LLC. Skills: Right-of-way, Land acquisition, Permitting. Perform land acquisition activities. Perform right-of-way activities", "postedDate" : "2026-06-15T14:16:08.856", "createdAt" : "2026-06-15T14:16:08.856", "lastUpdated" : "2026-06-16T11:02:59.356", "ingestTimestamp" : "2026-06-16T03:21:36.109", "mongoId" : "6a305656f292fd229cf2821a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Title documentation", "Right-of-way", "Land acquisition", "Permitting", "Easement negotiation", "Permit negotiation", "Title research", "Landowner relations", "Damage claim resolution", "Stakeholder management", "Project planning", "Cost estimates", "Scheduling", "Title updates", "Land reports", "Real property agreements", "Agency approvals", "Damage claims", "Integrity programs", "Operational land requests", "Midstream energy", "Pipeline construction", "Pipeline operations", "Pipeline integrity", "Mineral rights", "Oil and gas", "Pennsylvania Notary commission", "New York Notary commission", "Mail merge" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 234.38329, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305656f292fd229cf28218", "title" : "Right-of-Way Agent", "industry" : "HOU", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Right-of-Way Agent in Houston, adjusted for the energy industry and mid-level experience." }, "location" : "Houston, TX", "locations" : [ "Houston, TX" ], "timestamp" : "2026-06-16T12:44:15.695", "fingerprint" : "cad17ef88e26025e3142772b286a9c194c5adba96f24b046aaf762712a79d729", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/purplelandmgmt/0c0c3ce7-0a98-4744-994b-80de89f2df40/apply", "externalId" : "0c0c3ce7-0a98-4744-994b-80de89f2df40", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "GIS, Microsoft Excel, Microsoft Outlook", "professionalSkills" : [ "Negotiation", "Organization", "Project management" ], "hardSkillsList" : [ "Real property agreements", "Title documentation", "Land records" ], "hardSkills" : [ { "name" : "Real property agreements", "level" : "intermediate" }, { "name" : "Title documentation", "level" : "intermediate" }, { "name" : "Land records", "level" : "intermediate" } ], "majorSkills" : "Right-of-way, Land acquisition, Permitting", "majorSkillsList" : [ "Right-of-way", "Land acquisition", "Permitting" ], "coreResponsibilities" : "Support landowners, Support local stakeholders, Develop access plans, Develop temporary workspace plans, Develop notification plans, Research easement rights, Research title updates, Research landowner claims, Prepare real property agreements, Negotiate real property agreements, Obtain permits from agencies, Investigate property damage claims, Negotiate property damage claims, Resolve property damage claims, Coordinate with operations teams, Coordinate with engineering teams, Coordinate with project management teams, Coordinate with land teams, Maintain project documentation, Maintain land records, Support land activities, Support maintenance-related land activities", "teamCollaboration" : "Operations teams; Engineering teams; Project management teams; Land teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Midstream energy; Easement rights; Title documentation; Pipeline integrity; Pipeline maintenance", "domainList" : [ "midstream-energy", "easement-rights", "title-documentation", "pipeline-integrity", "pipeline-maintenance" ], "domainSpecificKnowledge" : [ "Midstream energy", "Easement rights", "Title documentation", "Pipeline integrity", "Pipeline maintenance" ], "toolProficiency" : [ "GIS platforms", "Microsoft Excel", "Microsoft Outlook", "Online research tools" ], "communicationSkills" : "Negotiation", "documentationSkills" : "Project documentation; Land records", "specialRequirements" : "Minimal supervision", "qualificationsBasic" : "5+ years midstream energy experience, 5+ years right-of-way experience, Experience supporting integrity projects, Experience supporting corrosion projects, Experience supporting operations projects, Experience supporting maintenance projects, Experience negotiating easements, Experience negotiating permits, Experience negotiating licenses, Experience negotiating real property agreements, Experience working with landowners, Experience working with external stakeholders, Proficiency with GIS applications, Proficiency with mapping tools, Advanced Microsoft Excel skills, Advanced Microsoft Outlook skills, Experience utilizing online research tools, Experience utilizing land records resources, Negotiation skills, Organizational skills, Ability to manage multiple projects, Ability to manage priorities simultaneously, Ability to work independently, Ability to work with minimal supervision", "qualificationsPreferred" : "Title research experience, Title curative experience, Experience preparing title updates, Experience preparing ownership reports, Knowledge of pipeline operations, Knowledge of pipeline maintenance, Experience supporting large-scale midstream infrastructure assets, Familiarity with land administration systems, Familiarity with land administration databases", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Seeking a Right-of-Way Agent with 5+ years of midstream energy experience to support land and right-of-way activities related to integrity, corrosion, operations, and maintenance projects. This role is responsible for coordinating with landowners and stakeholders, securing access and temporary workspace agreements, negotiating real property agreements, supporting permitting efforts, and resolving land-related issues across an assigned operating area. The ideal candidate will have experience supporting pipeline integrity and maintenance programs, a strong understanding of easement rights and title documentation, and the ability to work independently with minimal supervision. Candidates should be proficient with GIS platforms, Microsoft Excel, Outlook, and online research tools commonly used in land and right-of-way operations. This is a full-time, onsite position based in Houston, Texas. Parking reimbursement is available, and no company vehicle is required for this role. ## Responsibilities Support landowners and local stakeholders on land and right-of-way projects within an assigned territory Develop access, temporary workspace, and notification plans for integrity and corrosion projects Research and prepare reports related to easement rights, title updates, and landowner claims Prepare and negotiate easements, licenses, permits, and other real property agreements Obtain permits and approvals from private, local, state, and federal agencies Investigate, negotiate, and resolve property damage claims Coordinate with operations, engineering, project management, and land teams Maintain project documentation and land records Support ongoing operations and maintenance-related land activities Work independently with minimal guidance from Land Management ## Required Qualifications 5+ years of midstream energy and right-of-way experience Experience supporting integrity, corrosion, operations, or maintenance projects Experience negotiating easements, permits, licenses, and real property agreements Experience working with landowners and external stakeholders Proficiency with GIS applications and mapping tools Advanced Microsoft Excel and Outlook skills Experience utilizing online research tools and land records resources Strong communication, negotiation, and organizational skills Ability to manage multiple projects and priorities simultaneously Ability to work independently with minimal supervision ## Preferred Qualifications Title research and title curative experience Experience preparing title updates and ownership reports Knowledge of pipeline operations and maintenance activities Experience supporting large-scale midstream infrastructure assets Familiarity with land administration systems and databases", "summaryDescription" : "Right-of-Way Agent. Skills: Right-of-way, Land acquisition, Permitting. Support landowners. Support local stakeholders", "postedDate" : "2026-06-15T14:08:28.544", "createdAt" : "2026-06-15T14:08:28.544", "lastUpdated" : "2026-06-16T12:44:15.695", "ingestTimestamp" : "2026-06-16T03:21:25.339", "mongoId" : "6a305656f292fd229cf28218", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Real property agreements", "Title documentation", "Land records", "Right-of-way", "Land acquisition", "Permitting", "Negotiation", "Organization", "Project management", "Midstream energy", "Easement rights", "Pipeline integrity", "Pipeline maintenance", "GIS platforms", "Microsoft Excel", "Microsoft Outlook", "Online research tools" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 229.84547, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ea0f974d8ee00a0e42455", "title" : "Supervisor, Post Market Complaints", "company" : "iRhythm Technologies, Inc.", "salary" : { "min" : 1100000.0, "max" : 1700000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Post Market Complaints Supervisor in Healthcare in Manila, Philippines, adjusted for mid-level experience and full-time employment." }, "location" : "Manila, PH", "locations" : [ "Manila, PH", "Philippines" ], "timestamp" : "2026-06-15T22:37:44.387", "fingerprint" : "3bce5a6304d0bf910f9a85b43993102dd052a05cdf1ef7284c16a28a0d9e7eb9", "source" : "workday", "language" : "en", "applyUrl" : "https://irhythmtech.wd5.myworkdayjobs.com/iRhythm/job/Manila-PH/Supervisor--Post-Market-Complaints_JR1450", "externalId" : "JR1450", "industryFunction" : { }, "locationPoint" : "14.6042,120.9822", "structuredLocations" : [ { "city" : "Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.5904492,120.9803621" } ], "locationText" : "Manila, Philippines", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Supervisory experience", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Complaint handling", "Regulatory compliance", "Data analysis" ], "hardSkills" : [ { "name" : "Complaint handling", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Supervisory experience, Complaint handling, Regulatory knowledge", "majorSkillsList" : [ "Supervisory experience", "Complaint handling", "Regulatory knowledge" ], "coreResponsibilities" : "Supervise daily operations of the Post Market Complaints, Ensure timely and accurate processing of all complaints, Train and mentor team members, Monitor team performance and provide feedback, Collaborate with cross-functional departments, Identify trends and areas for improvement, Maintain complaint files and documentation, Ensure compliance with regulatory requirements", "teamCollaboration" : "Cross-functional departments; Quality Assurance; Regulatory Affairs; Product Development", "domainKnowledge" : "Post-market surveillance; Medical device regulations; Complaint handling procedures", "domainList" : [ "post-market-surveillance", "medical-device-regulations", "complaint-handling-procedures" ], "domainSpecificKnowledge" : [ "Post-market surveillance", "Medical device regulations", "Complaint handling procedures" ], "toolProficiency" : [ "Complaint handling systems" ], "communicationSkills" : "Report writing; Team communication", "documentationSkills" : "Complaint documentation; Regulatory documentation", "continuousLearning" : "Stay updated on regulatory changes", "problemSolvingSkills" : "Root cause analysis; Complaint investigation", "outcomesObjectives" : "Ensure compliance with regulatory timelines; Improve complaint processing efficiency; Maintain high-quality complaint documentation", "qualificationsBasic" : "5+ years of experience in a supervisory role, Associate's degree or higher, Experience with complaint handling systems, Knowledge of regulatory requirements", "qualificationsPreferred" : "Bachelor's degree in a related field, Experience in the medical device industry, Experience with quality management systems, Proficiency in data analysis tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Career-defining. Life-changing.** At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career **About This Role:** iRhythm Technologies, Inc. is seeking a Supervisor, Post‑Market Complaints to oversee day‑to‑day execution of complaint handling activities and provide direct leadership to Complaint Investigators. This role is responsible for ensuring timely, high‑quality complaint evaluation and investigation activities in accordance with established procedures, regulatory requirements, and quality system expectations. The Supervisor provides hands‑on people leadership, workload planning, coaching, and performance oversight for the team, while serving as the first level of quality review and escalation for complex or high‑risk complaints. This role partners closely with Quality leadership and cross‑functional stakeholders to support regulatory compliance, inspection readiness, and continuous process improvement within the Post‑Market Complaints function. **Responsibilities:** * Provide supervision and leadership to international team of Complaint investigators. * Manage and balance assignment of work to team to meet goals. * Provide guidance, development and performance feedback and opportunities for growth through regular one-one-one and team meetings. * Annual Performance reviews with quarterly check-ins * Review investigated complaints to ensure procedural and regulatory compliance. * Ensures complaints are closed in a timely manner, ensures all global medical device reports are submitted within regulatory timeframes. * Participates in process improvements to improve compliance, effectivity, and efficiency. * Perform other quality and regulatory-related duties as assigned. **Required Qualifications:** * Bachelor’s Degree or Associate Degree in science, technology or medical fields * 5+ years of experience in Quality Assurance and / or a complaint processing role, experience with Medical Device Reporting. * Supervisory or Lead experience in a medical device company * Strong working knowledge of ISO 13485, FDA 21 CFR 820, European Union MDD /MDR * Strong interpersonal and organizational skills to enable working cross-functionally within the organization, * Strong problem-solving skills, critical-thinker, and experience at investigating and resolving complex issues. * Understand basic principles of good technical writing skills and be able to articulate findings and formulate conclusions. * Identify problems and lead projects to improve processes, procedures and/or practices; recommend and resolve solutions. * Excellent communication (verbal and written) and interpersonal skills required. * Demonstrated experience with MS Word, Excel, Adobe Acrobat, and other commonly used software systems. * Must be able to work under minimum supervision and in a team environment. This is a full‑time position. iRhythm offers a competitive salary and comprehensive benefits package. **Location:** Manila As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at [taops@irhythmtech.com](mailto:taops@irhythmtech.com) **About iRhythm Technologies** iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. **Make iRhythm your path forward. Zio, the heart monitor that changed the game.** There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address **ONLY**. For more information, see and", "summaryDescription" : "Supervisor, Post Market Complaints at iRhythm Technologies, Inc.. Skills: Supervisory experience, Complaint handling, Regulatory knowledge. Supervise daily operations of the Post Market Complaints. Ensure timely and accurate processing of all complaints", "postedDate" : "2026-06-08T21:56:41.315", "createdAt" : "2026-06-14T21:56:41.302", "lastUpdated" : "2026-06-15T22:37:44.387", "ingestTimestamp" : "2026-06-14T21:56:41.302", "mongoId" : "6a2ea0f974d8ee00a0e42455", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://irhythmtech.wd5.myworkdayjobs.com/iRhythm/job/Manila-PH/Supervisor--Post-Market-Complaints_JR1450", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Complaint handling", "Regulatory compliance", "Data analysis", "Supervisory experience", "Regulatory knowledge", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Post-market surveillance", "Medical device regulations", "Complaint handling procedures", "Complaint handling systems" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 228.84009, "daysOld" : 7, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69f835e84c40e2acd1eb7522", "title" : "2027 Applied Science Intern (Machine Learning, Recommender Systems)", "company" : "Amazon International Machine Learning", "industry" : "Machine Learning Science, Applied Science, studentprograms", "salary" : { "min" : 70000.0, "max" : 95000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level intern in Melbourne, Australia, adjusted for the technology industry and a large company size." }, "location" : "Melbourne, Victoria, AUS", "locations" : [ "Melbourne, Victoria, AUS" ], "timestamp" : "2026-06-15T01:54:11.211", "fingerprint" : "029ed7b3d0a18332dfec6b2725cf48bba61766228c4582c354ba4b608466f69f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409671/apply", "externalId" : "49c33264-f29e-4ba3-bbef-bd6dd7c933a7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "minimumEducation" : "PhD", "technicalSkills" : "Deep Learning, Machine Learning, Information Retrieval, Natural Language Processing, Python", "professionalSkills" : [ "Research", "Prototyping" ], "hardSkillsList" : [ "Algorithm development", "Data analysis" ], "hardSkills" : [ { "name" : "Algorithm development", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Machine Learning, Recommender Systems, Information Retrieval, Deep Learning", "majorSkillsList" : [ "Machine Learning", "Recommender Systems", "Information Retrieval", "Deep Learning" ], "coreResponsibilities" : "Develop novel solutions, Build prototypes, Work on complex problems, Contribute to research, Collaborate with a diverse team, Collaborate with scientists on writing papers, Present research findings", "teamCollaboration" : "Cross-disciplinary team; Diverse team of experts", "domainKnowledge" : "Recommender Systems; Information Retrieval; Natural Language Processing; Computer Vision", "domainList" : [ "recommender-systems", "information-retrieval", "natural-language-processing", "computer-vision" ], "domainSpecificKnowledge" : [ "Recommender Systems", "Information Retrieval", "Natural Language Processing", "Computer Vision" ], "communicationSkills" : "Present research findings", "innovationCreativity" : "Novel solutions; Out-of-the-box pragmatic thinking", "problemSolvingSkills" : "Solve real-world problems; Complex problems", "outcomesObjectives" : "Deliver solutions to production; Impact Amazon operations", "qualificationsBasic" : "Enrolled in a PhD, Experience with video and image processing, Experience with compression algorithms, Experience with computer vision, Experience with machine learning, Programming skills (Python preferred)", "qualificationsPreferred" : "Experience researching machine learning, Experience researching deep learning, Experience researching NLP, Experience researching computer vision, Experience researching data science, Publications in top-tier conferences", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you excited about leveraging state-of-the-art Deep Learning, Recommender Systems, Information Retrieval, Natural Language Processing algorithms on large datasets to solve real-world problems? As an Applied Scientist Intern, you will be working in the closest Amazon offices to you (Sydney, Melbourne, Adelaide, Brisbane) in a fast-paced, cross-disciplinary team of experienced R&D scientists. You will take on complex problems, work on solutions that leverage existing academic and industrial research, and utilize your own out-of-the-box pragmatic thinking. In addition to coming up with novel solutions and prototypes, you may even deliver these to production in customer facing products. Key job responsibilities - Develop novel solutions and build prototypes - Work on complex problems in Machine Learning and Information Retrieval - Contribute to research that could significantly impact Amazon operations - Collaborate with a diverse team of experts in a fast-paced environment - Collaborate with scientists on writing and submitting papers to top conferences, e.g. NeurIPS, ICML, KDD, SIGIR - Present your research findings to both technical and non-technical audiences Key Opportunities: - Work in a team of ML scientists to solve recommender systems problems at the scale of Amazon - Access to Amazon services and hardware - Become a disruptor, innovator, and problem solver in the field of information retrieval and recommender systems - Potentially deliver solutions to production in customer-facing applications - Opportunities to be hired full-time after the internship Join us in shaping the future of AI at Amazon. Apply now and turn your research into real-world solutions! Basic Qualifications: - Are enrolled in a PhD in computer science, machine learning, engineering, or related fields - Experience with video and image processing and compression algorithms and standards, computer vision and/or machine learning - Strong programming skills (Python preferred) Preferred Qualifications: - Experience researching about machine learning, deep learning, NLP, computer vision, data science - Publications in top-tier conferences such as CVPR, ICCV, NeurIPS, ICML, ICLR, ECCV, etc. Please list these publications on your resume. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "2027 Applied Science Intern (Machine Learning, Recommender Systems) at Amazon International Machine Learning. Skills: Machine Learning, Recommender Systems, Information Retrieval, Deep Learning. Develop novel solutions. Build prototypes", "postedDate" : "2026-06-13T01:57:40.329", "createdAt" : "2026-06-13T01:57:40.329", "lastUpdated" : "2026-06-15T01:54:11.211", "ingestTimestamp" : "2026-06-13T01:57:40.329", "mongoId" : "69f835e84c40e2acd1eb7522", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409671/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Algorithm development", "Data analysis", "Machine Learning", "Recommender Systems", "Information Retrieval", "Deep Learning", "Research", "Prototyping", "Natural Language Processing", "Computer Vision" ], "skillCount" : 10, "jobCategory" : "data", "dataQualityScore" : 0.8888889, "_score" : 221.57335, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a305656f292fd229cf2821d", "title" : "Senior Right-of-Way Agent", "company" : "Purple Land Management", "industry" : "HOU", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Right-of-Way Agent in Fort Worth, United States, adjusted for the energy industry and senior experience level." }, "location" : "Northeast Texas", "locations" : [ "Northeast Texas" ], "certifications" : [ "Active Notary Public commission", "Active Texas Real Estate Commission Right-of-Way License" ], "timestamp" : "2026-06-16T13:44:45.196", "fingerprint" : "8bf661144bc733fb56d0699dc633077077f23e04d25af1903d1646268e59a274", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/purplelandmgmt/fe4400b9-d763-4386-ac56-9069faf086ab/apply", "externalId" : "fe4400b9-d763-4386-ac56-9069faf086ab", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Worth", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "32.7531770,-97.3327459" } ], "locationText" : "Fort Worth, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Land acquisition", "Pipeline development", "Title research", "Easement negotiation", "Permit acquisition", "Damage claims", "Stakeholder management" ], "hardSkillsList" : [ "Title research", "Easement negotiation", "Permit acquisition", "Damage claim investigation" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Title research", "level" : "intermediate" }, { "name" : "Easement negotiation", "level" : "intermediate" }, { "name" : "Permit acquisition", "level" : "intermediate" }, { "name" : "Damage claim investigation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Right-of-way acquisition, Landowner negotiation, Easement agreements", "majorSkillsList" : [ "Right-of-way acquisition", "Landowner negotiation", "Easement agreements" ], "coreResponsibilities" : "Perform land acquisition, Perform right-of-way acquisition, Assist with pipeline route development, Assist with project schedules, Assist with cost estimates, Research title, Research ownership, Research easement rights, Prepare title updates, Prepare landowner claims, Prepare project reports, Negotiate easements, Negotiate licenses, Negotiate permits, Negotiate real property agreements, Secure permits, Secure approvals, Investigate damage claims, Negotiate damage claims, Resolve damage claims, Represent projects, Represent company interests, Support integrity land activities, Support operations land activities, Support maintenance land activities, Manage assigned projects", "teamCollaboration" : "Work with project managers; Work with team members", "projectManagementSkills" : [ "Project planning" ], "domainKnowledge" : "Right-of-way acquisition; Pipeline industry; Real property agreements; Midstream energy", "domainList" : [ "right-of-way-acquisition", "pipeline-industry", "real-property-agreements", "midstream-energy" ], "domainSpecificKnowledge" : [ "Right-of-way acquisition", "Pipeline industry", "Real property agreements", "Midstream energy" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Communication; Negotiation; Stakeholder management; Public meetings", "problemSolvingSkills" : "Damage claim investigation; Damage claim settlement", "specialRequirements" : "Ability to travel regularly, Valid driver's license", "qualificationsBasic" : "10+ years right-of-way experience, 10+ years land acquisition experience, 10+ years pipeline industry experience, Active Notary Public commission, Active Texas Real Estate Commission license, Experience supporting pipeline construction, Experience supporting pipeline operations, Experience negotiating easements, Experience negotiating permits, Experience negotiating licenses, Experience negotiating real property agreements, Experience researching title, Experience researching ownership, Experience researching easement rights, Communication skills, Negotiation skills, Stakeholder management skills, Proficiency with Microsoft Office, Valid driver's license", "qualificationsPreferred" : "Midstream energy industry experience, Integrity and operations support experience, Public meeting experience, Stakeholder engagement experience, Route development experience, Project planning experience, Damage claim investigation experience, Damage claim settlement experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Are you an experienced right-of-way professional with strong communication skills and the ability to negotiate effectively? Do you enjoy building trust and closing agreements through direct engagement with landowners? We are seeking a ROW Agent to join our team in Fort Worth, TX. This is a key role in our right-of-way acquisition process, where you will work on securing easements and right-of-way agreements with landowners for critical infrastructure projects. If you have a minimum of 5 years of experience in right-of-way acquisition or landowner negotiations and excel in a focused, results-driven environment, we encourage you to apply! Job Description As a ROW Agent, your primary responsibility will be contacting landowners to negotiate and secure easement and right-of-way agreements. You will work closely with project managers and other team members to ensure the successful execution of agreements while maintaining professional relationships with landowners. This role is ideal for someone with a proven track record in negotiation, strong interpersonal skills, and a deep understanding of right-of-way acquisition processes. Compensation: Competitive, based on experience Location: Fort Worth office; Hybrid Start Date: TBD Career Path: Opportunities for growth and advancement within the organization ## Responsibilities Perform land and right-of-way acquisition activities for new construction and operational projects Assist with preliminary pipeline route development, project schedules, and cost estimates Research title, ownership, and easement rights Prepare title updates, landowner claims, and project-related reports Negotiate easements, licenses, permits, and other real property agreements Secure permits and approvals from private, local, state, and federal agencies Investigate, negotiate, and resolve damage claims Represent projects and company interests during public meetings Support integrity, operations, and maintenance-related land activities Manage assigned projects with minimal supervision ## Required Qualifications 10+ years of right-of-way, land acquisition, or pipeline industry experience Active Notary Public commission Active Texas Real Estate Commission (TREC) Right-of-Way License Experience supporting pipeline construction and operational projects Experience negotiating easements, permits, licenses, and real property agreements Experience researching title, ownership, and easement rights Strong communication, negotiation, and stakeholder management skills Proficiency with Microsoft Office applications Valid driver's license Ability to travel regularly throughout the assigned territory ## Preferred Qualifications Midstream energy industry experience Integrity and operations support experience Public meeting and stakeholder engagement experience Route development and project planning experience Damage claim investigation and settlement experience ## Additional Information Company Description Purple Land Management, LLC (“Purple”) is one of the nation’s largest tech-enabled providers of land services that negotiates the buying, selling, and leasing of energy rights, determines and cures title, prepares mineral ownership reports, and performs other related services required for all types of energy companies. Overdrive, Purple’s proprietary software-as-a-service (“SaaS”), allows customers to track lease, well, and contract data in a web-based geographic information system (“GIS”) mapping platform powered by ESRI, a leader in GIS mapping software. Based in Fort Worth, Texas, and founded in 2010, Purple has the financial support of Satori Capital, a Texas-based multi-strategy investment firm founded upon the principles of conscious capitalism. Satori’s private equity business partners with leadership teams of companies that operate with a long-term perspective, commit to their mission, and create value for all stakeholders.", "summaryDescription" : "Senior Right-of-Way Agent at Purple Land Management. Skills: Right-of-way acquisition, Landowner negotiation, Easement agreements. Perform land acquisition. Perform right-of-way acquisition", "postedDate" : "2026-06-15T14:35:09.307", "createdAt" : "2026-06-15T14:35:09.307", "lastUpdated" : "2026-06-16T13:44:45.196", "ingestTimestamp" : "2026-06-16T03:21:31.629", "mongoId" : "6a305656f292fd229cf2821d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Title research", "Easement negotiation", "Permit acquisition", "Damage claim investigation", "Negotiation", "Right-of-way acquisition", "Landowner negotiation", "Easement agreements", "Land acquisition", "Pipeline development", "Damage claims", "Stakeholder management", "Project planning", "Pipeline industry", "Real property agreements", "Midstream energy", "Active Notary Public commission", "Active Texas Real Estate Commission Right-of-Way License", "Microsoft Office" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 216.30188, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a740974d8ee00a0652598", "title" : "Senior Machine Learning Engineer, Search & Recommendations", "company" : "Instacart", "industry" : "Grocery Technology", "salary" : { "min" : 180000.0, "max" : 190000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, CA, United States", "locations" : [ "San Francisco", "CA", "United States" ], "timestamp" : "2026-06-13T21:53:16.949", "fingerprint" : "6302101d046b2ed53bdf6f83aa0e0b994e0deed206e725da01c9424415f53cd9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://instacart.careers/job/?gh_jid=7996528", "externalId" : "7996528", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Python, SQL, Pandas, XGBoost, TensorFlow, PyTorch, LLMs", "professionalSkills" : [ "Analytical skills", "Cross-functional communication" ], "hardSkillsList" : [ "Machine learning", "Deep learning", "Data fluency", "Ranking services", "Feature stores", "Vector retrieval", "Lexical retrieval", "Constraint-aware inference" ], "hardSkills" : [ { "name" : "Machine learning", "level" : "intermediate" }, { "name" : "Deep learning", "level" : "intermediate" }, { "name" : "Data fluency", "level" : "intermediate" }, { "name" : "Ranking services", "level" : "intermediate" }, { "name" : "Feature stores", "level" : "intermediate" }, { "name" : "Vector retrieval", "level" : "intermediate" }, { "name" : "Lexical retrieval", "level" : "intermediate" }, { "name" : "Constraint-aware inference", "level" : "intermediate" } ], "majorSkills" : "Machine Learning, Deep Learning, Search, Recommendations", "majorSkillsList" : [ "Machine Learning", "Deep Learning", "Search", "Recommendations" ], "coreResponsibilities" : "Develop search experience, Develop attribution beyond CTR", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Grocery industry; Online testing; Attribution; Low-latency ranking; Feature stores; Vector retrieval; Lexical retrieval; Constraint-aware inference; LLMs as feature enhancers", "domainList" : [ "grocery-industry", "online-testing", "attribution", "low-latency-ranking", "feature-stores", "vector-retrieval", "lexical-retrieval", "constraint-aware-inference", "llms-as-feature-enhancers" ], "domainSpecificKnowledge" : [ "Grocery industry", "Online testing", "Attribution", "Low-latency ranking", "Feature stores", "Vector retrieval", "Lexical retrieval", "Constraint-aware inference", "LLMs as feature enhancers" ], "communicationSkills" : "Cross-functional communication", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "5+ years Python, Data fluency (SQL/Pandas), Expertise in classic ML techniques, Expertise in deep learning frameworks", "qualificationsPreferred" : "Expertise in multi-task learning architectures, Expertise in calibration, Expertise in counterfactual evaluation, Expertise in uplift/causal modeling, Expertise in contextual bandits, Experience building low-latency ranking services, Experience with feature stores, Experience with caching, Experience with vector retrieval, Experience with lexical retrieval, Experience with re-ranking, Experience with A/B testing infrastructure, Expertise in constraint-aware inference, Hands-on experience with LLMs, Experience with adapter tuning", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Search experience with online testing and attribution beyond CTR. Strong coding (Python) and data fluency (SQL/Pandas), with expertise in classic ML techniques (e.g., XGBoost) and deep learning frameworks (TensorFlow/PyTorch). Excellent analytical skills and strong cross-functional communication abilities. Preferred Qualifications Expertise in multi-task learning architectures (e.g., MMOE/PLE, shared encoders), calibration, counterfactual evaluation, uplift/causal modeling, and/or contextual bandits for exploration. Experience building low-latency ranking services, including feature stores, caching, vector + lexical retrieval, re-ranking, and A/B testing infrastructure, with expertise in constraint-aware inference. Hands-on experience with LLMs as feature/recall enhancers (e.g., embeddings, adapter tuning) while maintaining clarity on when the ranker should arbitrate. Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $180,000—$190,000 CAD", "summaryDescription" : "Senior Machine Learning Engineer, Search & Recommendations at Instacart. Skills: Machine Learning, Deep Learning, Search, Recommendations. Develop search experience. 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Investigate complaints. Gather evidence", "createdAt" : "2026-06-14T19:04:37.324", "lastUpdated" : "2026-06-16T04:19:26.092", "ingestTimestamp" : "2026-06-14T19:04:37.324", "mongoId" : "6a194d6558b93c861e46dd62", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.44444445, "_score" : 210.05128, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.7 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 15487, "totalPages" : 310, "hasNext" : true, "hasPrevious" : false } }

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