{ "count" : 158678, "data" : [ { "id" : "6a3055d5f292fd229cf2213e", "title" : "Senior Identity and Access Management (IAM) Engineer", "company" : "Zelis", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Identity and Access Management (IAM) Engineer in India, adjusted for seniority, industry, and company size." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T15:07:36.926", "fingerprint" : "7db21c1bc465b3bbfc86fbc9cbf78ff15bd94a654283e513cfdc5f1ec1ecc6c4", "source" : "workday", "language" : "en", "applyUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/India-Hyderabad/Senior-Identity-and-Access-Management--IAM--Engineer_JR110900", "externalId" : "JR110900", "industryFunction" : { }, "locationPoint" : "20.5937,78.9629", "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**About Us** Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. **Why We Do What We Do** In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. **Position Overview** We are seeking a highly skilled and motivated Senior Identity and Access Management (IAM) Engineer to join our Information Security team. The ideal candidate will primarily be responsible for managing and optimizing our Privileged Access Management (PAM) solution to ensure the security and integrity of our organization’s privileged accounts. This role will also involve a secondary focus on IAM and Identity Governance and Administration (IGA). Key responsibilities include the daily administration and continuous improvement of Zelis’s PAM environment, as well as collaboration with the IAM team for identity management through the Zelis IGA tool. Additionally, this role requires collaboration with the broader Security Engineering team, which oversees all security platforms across Zelis. Key Responsibilities * CyberArk Administration: Manage the deployment, configuration, and maintenance of CyberArk Privilege Cloud, including the Central Policy Manager (CPM), Password Vault, and Privileged Session Manager (PSM). * CyberArk Engineering: Build and maintain integrations between CyberArk and third-party applications to enable remote access (RDP, SSH, etc.) and credential rotation * Identity and Access Management: Administer accounts, groups and services related to identity and access in Active Directory, Microsoft Azure/Entra, and Cisco Duo. * Identity Governance: Assist with configuration and management of SailPoint for mover/joiner/leaver scenarios and governance of all Zelis applications and associates * Policy Implementation: Implement and enforce policies and procedures for IAM to align with corporate guidelines, industry best practices and regulatory requirements. * Documentation: Maintain documentation for IAM configurations and procedures. * Training and Support: Provide training and support to other Zelis IT staff and business units on best practices for IAM and PAM. * Continuous Improvement: Stay up to date with the latest security trends and product updates. Identify opportunities for process improvements and implement enhancements. Required Qualifications * Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. * Experience: 7+ years of experience with CyberArk Privilege Cloud, SailPoint, Microsoft Azure/Entra, Active Directory, or similar IAM/PAM tools * Certifications: CISSP, CISM or other relevant industry certifications are a plus. Technical Skills: * In-depth knowledge of CyberArk solutions and components. * In-depth knowledge of Active Directory * Experience with privileged access management, identity management, identity governance and security controls. * Experience with Single Sign On (SSO) and related protocols. * Familiarity with scripting languages (e.g., PowerShell, Python), REST APIs and API based authentication. Desired Skills * Analytical Skills: Strong problem-solving abilities and attention to detail. * Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. * Project Management: Ability to manage multiple tasks and projects simultaneously, prioritize effectively, and meet deadlines. **Commitment to Diversity, Equity, Inclusion, and Belonging** At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day. **Equal Employment Opportunity** Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **Accessibility Support** We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [_talentacquisition @zelis.com_](mailto:talentacquisition@zelis.com?subject=Accessibility%20Support%20Request).", "summaryDescription" : "Senior Identity and Access Management (IAM) Engineer at Zelis", "postedDate" : "2026-06-16T03:47:22.552", "createdAt" : "2026-06-16T03:47:22.548", "lastUpdated" : "2026-06-16T15:07:36.926", "ingestTimestamp" : "2026-06-16T03:47:22.548", "mongoId" : "6a3055d5f292fd229cf2213e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/India-Hyderabad/Senior-Identity-and-Access-Management--IAM--Engineer_JR110900", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "senior", "dataQualityScore" : 0.8888889, "_score" : 1187.912, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6a7f74d8ee00a090c379", "title" : "Director, Identity & Access Management", "company" : "Datavant", "industry" : "Technology", "salary" : { "min" : 215000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Director, Identity & Access Management in the United States, adjusted for seniority, company size, and the healthcare industry." }, "location" : "Remote - United States", "locations" : [ "Remote - United States" ], "timestamp" : "2026-06-16T05:01:54.322", "fingerprint" : "42e0ad18bdbcdabe6fcc51ef258d91a63b70750609f4367c25450212a83a2d41", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.datavant.com/about/careers/open-roles/job?gh_jid=5251134008", "externalId" : "5251134008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceLevel" : "Director", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. What We’re Looking For We are seeking an experienced Director to lead our Identity & Access Management (IAM) team with a strong focus on hands-on execution and team leadership. In this role, you will oversee the implementation and daily management of our IAM program, ensuring secure, efficient, and scalable access control for our users and systems. Leading a small team, you will work closely with internal stakeholders to support business objectives, manage access policies, and maintain compliance with security standards. What You Will Do: Own the development and implementation of an Identity Strategy spanning internal and external identities, including multiple user personas and non-human (agentic, bot, service, etc.) Manage and execute IAM solution technology implementations that align with company goals, ensuring reliable access control across systems and applications. Lead a small team of IAM specialists, providing mentorship, guidance, and hands-on support to drive efficient and secure operations. Implement IAM policies, standards, and procedures to maintain compliance with industry regulations and internal policies. Collaborate with IT and other departments to integrate IAM requirements seamlessly within business processes. Manage the selection of deployment of Identity tools and solutions where applicable, while overseeing the management of IAM tools, services and processes including IGA, PAM, MFA/Passwordless, IDPs, etc. Ensuring solutions and services are scalable and operationally effective. Regularly assess and improve IAM configurations and workflows to address evolving security needs and industry trends. Conduct periodic reviews and audits, implementing improvements based on findings to enhance security and compliance. Provide IAM-related support for IT security measures to safeguard user data, applications, and systems against unauthorized access. What You Need to Succeed: Proven experience in IAM management, including successful program implementation and execution. Strong knowledge of IAM processes, technologies, and compliance requirements (e.g., NIST, FedRAMP). Ability to lead a small, dedicated team, fostering collaboration, accountability, and professional growth. Excellent organizational and problem-solving skills, with an emphasis on attention to detail and execution. Relevant certifications such as CISSP, CISM, or similar are a plus. This role is ideal for a hands-on IAM professional who thrives in a fast-paced, results-driven environment and is committed to building a secure, efficient access management program. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $180,000—$225,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.", "summaryDescription" : "Director, Identity & Access Management at Datavant", "postedDate" : "2026-06-14T18:36:59.133", "createdAt" : "2026-06-14T18:36:59.133", "lastUpdated" : "2026-06-16T05:01:54.322", "ingestTimestamp" : "2026-06-14T18:36:59.133", "mongoId" : "6a2c6a7f74d8ee00a090c379", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 215000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "_score" : 1149.968, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69c909349bc74574cbb072ad", "title" : "Manager, Identity & Access Management (IAM)", "company" : "Pharmacy Data Management, Inc.", "industry" : "Healthcare", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Identity & Access Management in Poland, United States, adjusted for the healthcare industry and manager-level seniority." }, "location" : "Poland, OH", "locations" : [ "Poland", "OH" ], "timestamp" : "2026-06-16T04:13:20.793", "fingerprint" : "d3112fb8e45f1c30176d8f9adbad0442e65412fd2a504c794c0ed38648475243", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://pdmi.breezy.hr/p/a6e45100fcfa-manager-identity-access-management-iam", "externalId" : "a6e45100fcfa", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Poland", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0242260,-80.6147950" } ], "locationText" : "Poland, Ohio, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "majorSkills" : "Program leadership, Technical expertise", "majorSkillsList" : [ "Program leadership", "Technical expertise" ], "coreResponsibilities" : "Lead strategy for enterprise IAM initiatives, Lead architecture for enterprise IAM initiatives, Lead delivery for enterprise IAM initiatives", "domainKnowledge" : "Identity security; On-premises environments; Multi-cloud environments", "domainList" : [ "identity-security", "on-premises-environments", "multi-cloud-environments" ], "domainSpecificKnowledge" : [ "Identity security", "On-premises environments", "Multi-cloud environments" ], "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "PDMI is looking for a Manager, Identity & Access Management (IAM) to lead the strategy, architecture, and delivery of enterprise IAM initiatives across on-premises and multi-cloud environments. This role blends deep technical expertise in identity security with strong program leadership to stre", "summaryDescription" : "Manager, Identity & Access Management (IAM) at Pharmacy Data Management, Inc.. Skills: Program leadership, Technical expertise. Lead strategy for enterprise IAM initiatives. Lead architecture for enterprise IAM initiatives", "createdAt" : "2026-06-14T18:49:03.291", "lastUpdated" : "2026-06-16T04:13:20.793", "ingestTimestamp" : "2026-06-14T18:49:03.291", "mongoId" : "69c909349bc74574cbb072ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Program leadership", "Technical expertise", "Identity security", "On-premises environments", "Multi-cloud environments" ], "skillCount" : 5, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 1135.0951, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7c2a74d8ee00a094c81d", "title" : "Identity & Access Management (IAM) Apprentice", "company" : "Man Group", "industry" : "Banking", "salary" : { "min" : 25000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level IAM Apprentice in London, adjusted for the financial services industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T00:52:45.988", "fingerprint" : "394c7e837751c97de2a42fbb486f955b99dd60e20012ba0aa40054a4365a6574", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/mangroup/jobs/4799146101", "externalId" : "4799146101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Support user access requests, Process day-to-day requests, Assist with Joiner, Mover, Leaver activities, Support access reviews, Prepare materials for reviews, Chase responses for reviews, Track outcomes of reviews, Respond to queries, Manage team inbox, Manage ticket queue, Manage Slack channel, Answer straightforward questions, Escalate complex queries, Support audits, Gather information for auditors, Contribute to documentation updates, Collaborate on team projects, Work on improvement work", "teamCollaboration" : "IAM team; Senior colleagues; Experienced IAM analysts", "domainKnowledge" : "Identity and Access Management; Financial services", "domainList" : [ "identity-and-access-management", "financial-services" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Financial services" ], "documentationSkills" : "Keep team documentation up to date", "continuousLearning" : "Study Level 3 Business Administrator qualification; Guidance from senior colleagues; Mentoring from senior colleagues", "specialRequirements" : "Unable to sponsor visas, Not for higher qualification holders", "qualificationsBasic" : "Level 3 Business Administrator apprenticeship", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $227.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com * As at 31 December 2025 Job Profile Summary: Join Man Group's Identity and Access Management (IAM) team as an Apprentice. IAM sits within the broader Information Security function and is responsible for making sure the right people have the right access to the right systems at the right time. This entry-level role is designed for individuals who are curious about technology, security and how a global financial services business works behind the scenes. Reporting to the IAM team, the Apprentice will learn on the job whilst studying the Level 3 Business Administrator apprenticeship. The 15-month programme (12 months of training plus a 3-month end-point assessment) covers business administration skills that will support the apprentice both in this role and throughout their career. We are looking for someone enthusiastic, well-organised and keen to learn. No prior technical knowledge is required — full training and support will be provided. Responsibilities: Support User Access Requests: Help process day-to-day requests for system access, working through tickets and following team processes to make sure requests are handled accurately and on time. Help with Joiner, Mover and Leaver Activities: Assist the team with setting up access for new starters, updating access when people change roles, and removing access when people leave the firm. Support Access Reviews: Help the team run regular reviews where managers check that their staff still need the access they have. This includes preparing materials, chasing responses and tracking outcomes. Respond to Queries: Help manage the team's inbox, ticket queue and Slack channel — answering straightforward questions and escalating anything more complex to senior colleagues. Support Audits and Documentation: Help gather information when auditors ask questions about access controls, and contribute to keeping team documentation and guides up to date. Additional Job Description About the Apprenticeship: The Apprentice will study the Level 3 Business Administrator qualification alongside the chosen training provider and will be given full support in achieving the qualification. This is a 15-month fixed-term apprenticeship role offered as part of Man Group's School Leaver Programme, with the potential to move into a full-time role following successful completion of the programme. Senior colleagues will provide guidance, mentoring and clear explanations along the way — no prior experience of IAM or specific tools is expected. Collaborate on Projects: Work alongside experienced IAM analysts on team projects and improvement work, gaining exposure to how identity and access management runs in a financial services firm. We are unfortunately unable to sponsor visas for this programme or provide this opportunity to individuals who already hold a similar qualification at a higher level than the apprenticeship associated with this programme. Key Skills if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.", "summaryDescription" : "Identity & Access Management (IAM) Apprentice at Man Group. Support user access requests. Process day-to-day requests", "postedDate" : "2026-06-14T20:11:29.415", "createdAt" : "2026-06-14T20:11:29.415", "lastUpdated" : "2026-06-16T00:52:45.988", "ingestTimestamp" : "2026-06-14T20:11:29.415", "mongoId" : "6a2c7c2a74d8ee00a094c81d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Identity and Access Management", "Financial services" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 1091.2786, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2c745374d8ee00a093488d", "title" : "Senior Security Engineer, Identity & Access Management", "company" : "Valon", "industry" : "Technical Infrastructure", "salary" : { "min" : 180000.0, "max" : 230000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "CISSP", "CISM", "CCSK", "CCSP" ], "timestamp" : "2026-06-15T09:06:56.113", "fingerprint" : "3dba7baa5e9af88243cc49f85bf68cb4a1fddbe36af536ce42b4c6cbf6734c2d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/valon/7e06aa3c-8cdc-4b3d-ab0b-d82c8c2e4911/application", "externalId" : "7e06aa3c-8cdc-4b3d-ab0b-d82c8c2e4911", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, GCP, RBAC, ABAC", "professionalSkills" : [ "Identity automation", "Access management", "Least-privilege enforcement", "Conditional access", "Directory synchronization", "Privileged access management", "Data security risks" ], "hardSkillsList" : [ "Enterprise identity solutions", "Cloud IAM", "Workload identity federation", "Policy-as-code" ], "hardSkills" : [ { "name" : "Enterprise identity solutions", "level" : "intermediate" }, { "name" : "Cloud IAM", "level" : "intermediate" }, { "name" : "Workload identity federation", "level" : "intermediate" }, { "name" : "Policy-as-code", "level" : "intermediate" } ], "majorSkills" : "Enterprise identity stack, Customer-facing authentication, Authorization capabilities", "majorSkillsList" : [ "Enterprise identity stack", "Customer-facing authentication", "Authorization capabilities" ], "coreResponsibilities" : "Design workforce identity systems, Support workforce identity lifecycle, Automate identity systems, Enforce least-privilege, Support secure identity design, Manage IdP, Evolve IdP, Integrate SSO, Define RBAC policies, Enforce RBAC policies, Support PAM, Design AI-assisted workflows, Automate IAM operations, Evaluate AI risks, Identify data security risks, Drive mitigation, Support operational duties, Support on-call duties, Manage vulnerabilities, Ensure regulatory compliance, Develop policies, Respond to incidents, Conduct security reviews", "teamCollaboration" : "Cross-functional teams; Product and Engineering; IT, Engineering, Security; Compliance, Legal", "domainKnowledge" : "Regulated finance; Mortgage servicing; AI-powered systems; AI pipelines; SOC 2; CCPA; NYDFS; FTC", "domainList" : [ "regulated-finance", "mortgage-servicing", "ai-powered-systems", "ai-pipelines", "soc-2", "ccpa", "nydfs", "ftc" ], "domainSpecificKnowledge" : [ "Regulated finance", "Mortgage servicing", "AI-powered systems", "AI pipelines", "SOC 2", "CCPA", "NYDFS", "FTC" ], "toolProficiency" : [ "Okta", "Azure AD", "Entra ID", "Google Workspace" ], "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "On-call duties", "qualificationsBasic" : "5+ years security engineering, Bachelor's degree, Hands-on experience enterprise IdP, Deep understanding authentication authorization, SAML OIDC/OAuth 2.0 RBAC, API access controls", "qualificationsPreferred" : "GCP experience preferred, Experience working high-growth environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT THE COMPANY Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries. The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry. ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond. SECURITY AT VALON Our customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans. In addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. As AI becomes central to how Valon builds and operates, our team is responsible for securing AI-powered systems and pipelines while also leveraging AI tools to optimize security and defense capabilities. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture. Valon offices are located in New York City and San Francisco, but we fully support remote work! ABOUT THE ROLE We are seeking a skilled and experienced Senior Security Engineer, Identity & Access Management to join our team. In this role, you'll own the design, implementation, and operation of IAM systems for Valon’s enterprise identity stack that powers Valon's workforce, and support security for customer-facing authentication and authorization capabilities embedded in ValonOS. You'll be the connective tissue between IT, Engineering, and Security — ensuring every identity, human or machine, is governed consistently and securely. RESPONSIBILITIES - Design and support end-to-end lifecycle of workforce identity systems including identity automation, access management, and least-privilege enforcement across internal systems - Support design of secure identity design patterns for product teams building on ValonOS - Manage and evolve Valon's IdP in conjunction with IT including SSO integrations, MFA policies, conditional access rules, and directory synchronization - Define and enforce RBAC and group-based access policies for internal applications, cloud environments, and development tooling - Support privileged access management (PAM) for internal infrastructure in conjunction with Engineering teams - Design and build AI-assisted workflows that automate and accelerate core IAM operations - Evaluate AI risks across IAM pipelines, ensuring appropriate security controls around data exposure, prompt injection and other threats - Collaborate with Product, Engineering, Data, Compliance, Legal, and other teams to identify and drive mitigation for data security risks - Support other operational and on-call duties such as vulnerability management, regulatory compliance (SOC 2, CCPA, NYDFS, FTC), policy development, incident response and security reviews. IDEAL BACKGROUND - Extensive hands-on IAM security engineer with proven ownership of enterprise identity solutions, able to operate autonomously, drive complex cross-functional efforts, and influence across teams - Deep expertise in modern identity protocols and standards: SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, and related specifications - Proven experience administering and scaling IdP platforms (e.g., Okta, Azure AD / Entra ID, Google Workspace) including SSO, MFA, conditional access, and directory sync - Solid background in cloud IAM (GCP preferred), including service accounts, workload identity federation, and policy-as-code approaches - Strong expertise in building PAM solutions / identity vaults and enforcing least-privilege across human and non-human identities - Experience building AI/LLM-powered workflows — ideally in a security or operations context — with a practical understanding of the identity and access risks they introduce - Familiarity with securing non-human and agentic identities, including AI service accounts, API key governance, and audit logging for automated systems - Applied knowledge with industry security and compliance frameworks (OWASP, NIST, CIS, SOC 2/ISO 27001 concepts) - Excellent communication and collaboration skills, including the ability to explain complex security concepts to both technical and non-technical stakeholders. - Experience working in high-growth or startup environments is a plus. MINIMUM QUALIFICATIONS - 5+ years in security engineering roles with a core focus on identity and access management - Bachelor's degree in Information Security, Computer Science, Technology or related field - Relevant security certifications (e.g., CISSP, CISM, CCSK, CCSP or similar) - Hands-on experience with an enterprise IdP (Okta, Entra ID, or Google Workspace) including SSO, MFA, SCIM - Deep understanding of authentication and authorization models across applications - SAML, OIDC/OAuth 2.0, RBAC, ABAC, and API access controls - Hands-on experience with modern identity security technologies and tooling BENEFITS - Base Compensation Band: $180K - 230K. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills - This Base Compensation pay range applies to our New York City located staff and may differ according to location. - Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan - Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback - Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! - Generous time off: Flexible paid time off, sick days, and 11 company holidays - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition Throughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.", "summaryDescription" : "Senior Security Engineer, Identity & Access Management at Valon. Skills: Enterprise identity stack, Customer-facing authentication, Authorization capabilities. Design workforce identity systems. Support workforce identity lifecycle", "createdAt" : "2026-06-14T03:56:52.674", "lastUpdated" : "2026-06-15T09:06:56.113", "ingestTimestamp" : "2026-06-14T03:56:52.674", "mongoId" : "6a2c745374d8ee00a093488d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 230000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Enterprise identity solutions", "Cloud IAM", "Workload identity federation", "Policy-as-code", "Enterprise identity stack", "Customer-facing authentication", "Authorization capabilities", "Identity automation", "Access management", "Least-privilege enforcement", "Conditional access", "Directory synchronization", "Privileged access management", "Data security risks", "Regulated finance", "Mortgage servicing", "AI-powered systems", "AI pipelines", "SOC 2", "CCPA", "NYDFS", "FTC", "CISSP", "CISM", "CCSK", "CCSP", "Okta", "Azure AD", "Entra ID", "Google Workspace" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 957.6426, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c690f74d8ee00a0905d44", "title" : "Identity & Access Management Specialist - AI Trainer - Freelance", "company" : "10x Team", "industry" : "Technology & Product", "salary" : { "min" : 90.0, "max" : 158.0, "currency" : "EUR", "frequency" : "Yearly" }, "location" : "Belgium", "locations" : [ "Belgium" ], "timestamp" : "2026-06-16T01:43:36.688", "fingerprint" : "abd637019c092bdae997799ce89ef0f2597407a8f0abd2023058d07f4abfe090", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/10xteam/d83366b0-09ea-451a-8bfa-a7baf930a7cd/application", "externalId" : "d83366b0-09ea-451a-8bfa-a7baf930a7cd", "industryFunction" : { }, "structuredLocations" : [ { "country" : "European Union", "continent" : "eu", "workMode" : "remote" }, { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "European Union; United Kingdom", "employmentType" : "CONTRACT", "professionalSkills" : [ "Identity management", "Access control", "Regulatory compliance", "Risk mitigation" ], "hardSkillsList" : [ "Identity governance", "Access provisioning", "Authentication frameworks", "Access management", "Role-based access control", "Identity lifecycle management" ], "hardSkills" : [ { "name" : "Identity governance", "level" : "intermediate" }, { "name" : "Access provisioning", "level" : "intermediate" }, { "name" : "Authentication frameworks", "level" : "intermediate" }, { "name" : "Access management", "level" : "intermediate" }, { "name" : "Role-based access control", "level" : "intermediate" }, { "name" : "Identity lifecycle management", "level" : "intermediate" } ], "majorSkills" : "AI Training", "majorSkillsList" : [ "AI Training" ], "coreResponsibilities" : "Review AI-generated outputs, Refine AI-generated outputs, Assess AI-driven recommendations, Develop real-world case studies, Create scenario variations, Identify gaps in AI recommendations, Articulate risks in AI recommendations, Provide structured feedback, Influence AI system interpretation", "domainKnowledge" : "Identity management; Access control models; Authentication; Identity governance; Regulatory frameworks; GDPR; SOX; Digital identity", "domainList" : [ "identity-management", "access-control-models", "authentication", "identity-governance", "regulatory-frameworks", "gdpr", "sox", "digital-identity" ], "domainSpecificKnowledge" : [ "Identity management", "Access control models", "Authentication", "Identity governance", "Regulatory frameworks", "GDPR", "SOX", "Digital identity" ], "continuousLearning" : "AI Academy", "problemSolvingSkills" : "Analytical", "qualificationsBasic" : "Experienced IAM consultant, Based in the EU or UK, Available 8–20 hours per week", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Updated: 11 June 2026 Freelance | 8–20 hrs/week | Remote (EU/UK) Are you an experienced Identity & Access Management (IAM) professional passionate about shaping the next generation of artificial intelligence? Join 10x Team as a Freelance IAM Consultant – AI Trainer and leverage your IAM expertise to improve leading-edge AI models, all while benefiting from the flexibility of remote, project-based work. About Us: 10x Team connects top independent professionals with leading AI labs to advance artificial intelligence. We are seeking skilled IAM specialists based in the EU or UK to help train AI systems in identity management, access control, regulatory compliance, and IAM best practices. Key Responsibilities: - Review and refine AI-generated outputs related to identity governance, access provisioning, and authentication frameworks - Assess the accuracy and practicality of AI-driven recommendations on access management, role-based access control, and compliance - Develop real-world case studies and scenarios from your professional experience in IAM - Create scenario variations covering identity lifecycle management, regulatory requirements, and risk mitigation - Identify and articulate gaps or risks in AI recommendations, providing clear, structured feedback - Influence how AI systems interpret IAM best practices and security standards About You: - Experienced IAM consultant with a proven track record in identity and access management - Based in the EU or UK - Deep understanding of access control models, authentication, identity governance, and regulatory frameworks (e.g., GDPR, SOX) - Analytical and detail-oriented, able to deliver actionable, structured feedback - Available 8–20 hours per week and comfortable working remotely and asynchronously Why Join 10x Team? - Flexible, project-based freelance assignments – 100% remote - Help shape how AI systems interpret and support the future of digital identity and access management - Access to ongoing professional development through the 10x Team AI Academy - Supportive community of independent experts, clear assignment briefs, and streamlined onboarding How to Apply: After applying, you’ll receive an email detailing the steps to: - ⁠Complete a short written assessment - Participate in an AI-powered interview Important: Your application is only complete once you finish all steps via the email link. Please note: these AI Lab missions are not traditional job openings with fixed start dates. Project demand is highly dynamic and matching depends on your expertise, availability, and current AI Lab needs. Some experts are matched within days, while others may wait longer for a suitable project. Step into the future of AI-powered identity and access management – apply today! #LI-TT1 ----------------------------------------- NOTE At 10x, there are two types of opportunities: 1. Traditional freelance missions These are regular project-based opportunities where the listed mission is the actual project you may work on. 2. AI Lab roles For AI Lab roles, we scout, review, and approve profiles for access to future project opportunities. The missions listed for AI Lab roles are not traditional job openings. AI Lab work is often highly confidential as this exposes information of what an AI Lab is working on, and project requests are unpredictable. When an AI Lab request comes in, we often need to respond within 24 hours with suitable talent. Matching depends on the specific needs of each AI Lab project and your niche expertise. Once your profile is reviewed and approved, you may be matched to relevant AI Lab projects when suitable opportunities arise. This can happen within hours, but it may also take months, depending on the researchers at the AI labs and their project needs.", "summaryDescription" : "Identity & Access Management Specialist - AI Trainer - Freelance at 10x Team. Skills: AI Training. Review AI-generated outputs. Refine AI-generated outputs", "createdAt" : "2026-06-14T19:28:26.513", "lastUpdated" : "2026-06-16T01:43:36.688", "ingestTimestamp" : "2026-06-14T19:28:26.513", "mongoId" : "6a2c690f74d8ee00a0905d44", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Identity governance", "Access provisioning", "Authentication frameworks", "Access management", "Role-based access control", "Identity lifecycle management", "AI Training", "Identity management", "Access control", "Regulatory compliance", "Risk mitigation", "Access control models", "Authentication", "Regulatory frameworks", "GDPR", "SOX", "Digital identity" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 891.8276, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aaa4b74d8ee00a06c475e", "title" : "Senior CIAM Architect, Ping Identity", "company" : "Qode", "industry" : "Information Technology and Services", "salary" : { "min" : 175000.0, "max" : 235000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior CIAM Architect in New York, adjusted for the technology industry and company size." }, "location" : "New York, New York, United States", "locations" : [ "New York, New York, United States" ], "certifications" : [ "Ping Identity Certified Professional", "AWS Solutions Architect" ], "timestamp" : "2026-06-14T22:00:48.292", "fingerprint" : "3cac2e2a7031256664c9df969629fc904a61f94d72e3bd15d2f8d1a3e60b628c", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/FF71745729/apply", "externalId" : "FF71745729", "industryFunction" : { }, "locationPoint" : "43.10535,-75.29128", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 15, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "IAM, CIAM, Ping Identity, PingFederate, PingDirectory, PingAccess, PingOne, SAML 2.0, OAuth 2.0, OpenID Connect, JWT, JWS, JWE, SSO, MFA, LDAP, PKI, SSL/TLS, mTLS, AWS, Linux, DNS, CI/CD, Git, Jenkins, Terraform", "professionalSkills" : [ "Solution design", "Identity integration", "Directory integration", "Access control", "Policy enforcement", "Security infrastructure", "Automation", "Observability" ], "hardSkillsList" : [ "Federation", "Authentication", "Authorization", "Token exchange", "Certificate management", "Keystore management", "Truststore management", "Infrastructure support", "Platform support", "Issue resolution", "Deployment patterns", "Operational runbooks", "Cloud adoption" ], "softSkillsList" : [ "Leadership", "Problem-solving", "Analytical skills" ], "hardSkills" : [ { "name" : "Federation", "level" : "intermediate" }, { "name" : "Authentication", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" }, { "name" : "Token exchange", "level" : "intermediate" }, { "name" : "Certificate management", "level" : "intermediate" }, { "name" : "Keystore management", "level" : "intermediate" }, { "name" : "Truststore management", "level" : "intermediate" }, { "name" : "Infrastructure support", "level" : "intermediate" }, { "name" : "Platform support", "level" : "intermediate" }, { "name" : "Issue resolution", "level" : "intermediate" }, { "name" : "Deployment patterns", "level" : "intermediate" }, { "name" : "Operational runbooks", "level" : "intermediate" }, { "name" : "Cloud adoption", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Problem-solving" }, { "name" : "Analytical skills" } ], "majorSkills" : "CIAM Architecture, Ping Identity, Federation, Authentication", "majorSkillsList" : [ "CIAM Architecture", "Ping Identity", "Federation", "Authentication" ], "coreResponsibilities" : "Lead CIAM solution design, Engineer CIAM solutions, Implement CIAM solutions, Support CIAM solutions, Own solution design, Design authentication platforms, Design federation platforms, Design authorization platforms, Design directory integration, Implement SSO, Implement MFA, Implement OAuth, Implement OIDC, Implement federation flows, Drive integration with applications, Drive integration with identity providers, Drive integration with APIs, Drive integration with directories, Drive integration with security infrastructure, Lead production issue resolution, Resolve authentication problems, Resolve federation problems, Resolve token problems, Resolve certificate problems, Resolve directory problems, Collaborate with infrastructure teams, Collaborate with network teams, Collaborate with security teams, Collaborate with application teams, Collaborate with DevOps teams, Define engineering standards, Define deployment patterns, Define operational runbooks, Define best practices, Provide technical leadership, Review solution designs, Mentor junior team members, Support cloud adoption, Support automation initiatives, Support observability initiatives", "teamCollaboration" : "Infrastructure teams; Network teams; Security teams; Application teams; DevOps teams; Engineering teams; Technical stakeholders; Business stakeholders", "domainKnowledge" : "Customer Identity; Access Management; Federation standards; Authentication standards; Directory services; PKI; Cloud environments; CI/CD pipelines; Monitoring tools", "domainList" : [ "customer-identity", "access-management", "federation-standards", "authentication-standards", "directory-services", "pki", "cloud-environments", "ci-cd-pipelines", "monitoring-tools" ], "domainSpecificKnowledge" : [ "Customer Identity", "Access Management", "Federation standards", "Authentication standards", "Directory services", "PKI", "Cloud environments", "CI/CD pipelines", "Monitoring tools" ], "toolProficiency" : [ "PingFederate", "PingDirectory", "PingAccess", "PingOne", "Git", "Jenkins", "Terraform" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Analytical skills", "qualificationsBasic" : "15+ years IAM/CIAM experience, 8+ years Ping Identity experience, Experience with PingFederate, Experience with PingDirectory, Experience with PingAccess, Experience with PingOne, Experience supporting 10M+ users, SAML 2.0 expertise, OAuth 2.0 expertise, OpenID Connect expertise, JWT expertise, PingFederate administration expertise, SSO integration expertise, Token exchange expertise, Authentication policies expertise, Selectors and adapters expertise, OAuth/OIDC troubleshooting expertise, Federation onboarding expertise, PingDirectory administration expertise, LDAP integration expertise, Directory operations expertise, Replication expertise, Performance tuning expertise, Troubleshooting expertise, PingAccess application access control expertise, Secure application integration expertise, SSL/TLS certificate installation, Certificate renewal process, Keystore management, Truststore management, JKS/PKCS12 handling, CSR generation, Root and Intermediate CA chains, Mutual TLS (mTLS) expertise, Linux administration, Networking fundamentals, DNS knowledge, Load balancers knowledge, Reverse proxies knowledge, Firewall concepts knowledge, CI/CD pipelines experience, Git experience, Jenkins experience, Terraform experience, Monitoring and observability tooling experience, Troubleshoot federation failures, Troubleshoot OAuth failures, Troubleshoot token validation issues, Troubleshoot LDAP connectivity issues, Troubleshoot replication failures, Troubleshoot certificate chain issues, Troubleshoot load balancer routing issues, Troubleshoot authentication latency problems, Troubleshoot production incidents", "qualificationsPreferred" : "Ping Identity certifications, AWS certifications, Experience with Banking customers, Experience in regulated environments, Experience in large-scale environments, Experience in customer-facing environments, Architecture governance exposure, Engineering leadership exposure, Cross-functional stakeholder management exposure", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Position:** Senior CIAM Architect, Ping Identity **Location:** New York, NY **Type:** Full Time **Company Overview:** Incedo is a US-based consulting, data science and technology services firm with over 4000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science& healthcare industries. **Role Overview:** We are seeking a highly experienced Senior CIAM Architect with deep expertise in Ping Identity technologies to lead the design, engineering, integration, and support of enterprise-scale customer identity and access management platforms. This role requires strong hands-on experience across federation, authentication, directory services, security, PKI, infrastructure, and automation, with the ability to drive architecture decisions and resolve complex production issues in high-scale environments. **Mandatory Experience** * 15+ years in IAM/CIAM domain * 8+ years working with Ping Identity products * Strong hands-on experience with: * PingFederate * PingDirectory * PingAccess * PingOne * Experience supporting enterprise-scale customer authentication platforms (10M+ users preferred) With Banking customer would be an added advantage. **Key Responsibilities** * Lead the architecture, design, implementation, and support of enterprise CIAM solutions using Ping Identity products. * Own end-to-end solution design for customer authentication, federation, authorization, and directory integration use cases. * Design scalable and secure authentication platforms capable of supporting large user populations and high transaction volumes. * Implement and optimize SSO, MFA, OAuth, OIDC, and federation flows for enterprise and customer-facing applications. * Drive integration with downstream applications, identity providers, APIs, directories, and security infrastructure. * ·Lead production issue resolution for complex authentication, federation, token, certificate, and directory-related problems. * Collaborate with infrastructure, network, security, application, and DevOps teams to ensure resilient and secure identity services. * Define engineering standards, deployment patterns, operational runbooks, and best practices for CIAM platform support. * Provide technical leadership to engineering teams, review solution designs, and mentor junior team members. * Support modernization initiatives including cloud adoption, automation, and observability for identity platforms. **Technical Skills** Federation & Authentication * SAML 2.0 * OAuth 2.0 * OpenID Connect (OIDC) * JWT/JWS/JWE PingFederate Expertise * End-to-end PingFederate administration * SSO Integration * Token exchange * Authentication Policies * Selectors and Adapters * OAuth/OIDC troubleshooting * Federation onboarding PingDirectory Expertise Cloud Skills * Amazon Web Services (AWS) Infrastructure * Linux administration * Networking fundamentals * DNS * Load balancers * Reverse proxies * Firewall concepts Security & PKI Expertise (Very Important) Candidate must have hands-on experience with: * SSL/TLS certificate installation * Certificate renewal process * Keystore management * Truststore management * JKS/PKCS12 handling * CSR generation * Root and Intermediate CA chains * Mutual TLS (mTLS) DevOps & Automation * CI/CD pipelines * Git * Jenkins * Terraform * Monitoring and observability Troubleshooting Capability Candidate should be able to independently troubleshoot: * Federation failures * OAuth failures * Token validation issues * LDAP connectivity issues * Replication failures * Certificate chain issues * Load balancer routing issues * Authentication latency problems * Production incidents **Required Qualifications** * 15+ years of experience in Identity and Access Management (IAM) / Customer Identity and Access Management (CIAM). * 8+ years of strong hands-on experience with Ping Identity product suite, especially PingFederate, PingDirectory, PingAccess, and PingOne. * Proven experience designing and supporting enterprise-scale customer authentication platforms; experience with 10M+ user environments is strongly preferred. * Strong expertise in authentication and federation standards including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and JWT technologies. * Deep hands-on expertise in PingFederate administration, SSO integrations, token exchange, authentication policies, selectors, adapters, and OAuth/OIDC troubleshooting. * Experience with PingDirectory administration, LDAP integrations, directory operations, replication, performance tuning, and troubleshooting. * Good understanding of PingAccess for application access control, policy enforcement, and secure application integration. * Strong hands-on experience with SSL/TLS certificates, certificate renewals, keystore and truststore management, JKS/PKCS12 handling, CSR generation, CA chains, and mutual TLS. * Solid knowledge of Linux administration, networking fundamentals, DNS, load balancers, reverse proxies, and firewall concepts. * Experience working in cloud environments, preferably AWS. * Hands-on exposure to CI/CD pipelines, Git, Jenkins, Terraform, and monitoring or observability tooling. * Strong troubleshooting skills across federation, OAuth, token validation, LDAP connectivity, directory replication, certificate chain issues, latency, routing, and production incidents. **Preferred Qualifications** * Ping Identity certifications such as Ping Identity Certified Professional. * AWS certifications such as AWS Solutions Architect. * Experience in highly regulated, large-scale, or customer-facing enterprise environments. * Exposure to architecture governance, engineering leadership, and cross-functional stakeholder management. **Key Competencies** * Strong ownership and leadership in driving critical identity platform initiatives. * Ability to translate business and security requirements into robust CIAM architecture and engineering solutions. * Excellent analytical and problem-solving skills for high-severity production incidents. * Strong verbal and written communication skills with the ability to work across technical and business stakeholders. * Ability to operate effectively in fast-paced, high-availability production environments. **Preferred Certifications** * Ping Identity Certified Professional * AWS Solutions Architect", "summaryDescription" : "Senior CIAM Architect, Ping Identity at Qode. Skills: CIAM Architecture, Ping Identity, Federation, Authentication. Lead CIAM solution design. Engineer CIAM solutions", "postedDate" : "2026-06-10T00:00:00.000", "createdAt" : "2026-06-12T00:55:15.401", "lastUpdated" : "2026-06-14T22:00:48.292", "ingestTimestamp" : "2026-06-12T00:55:15.401", "mongoId" : "6a2aaa4b74d8ee00a06c475e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/FF71745729", "salaryAnnualMin" : 175000, "salaryAnnualMax" : 235000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Federation", "Authentication", "Authorization", "Token exchange", "Certificate management", "Keystore management", "Truststore management", "Infrastructure support", "Platform support", "Issue resolution", "Deployment patterns", "Operational runbooks", "Cloud adoption", "Leadership", "Problem-solving", "Analytical skills", "CIAM Architecture", "Ping Identity", "Solution design", "Identity integration", "Directory integration", "Access control", "Policy enforcement", "Security infrastructure", "Automation", "Observability", "Customer Identity", "Access Management", "Federation standards", "Authentication standards", "Directory services", "PKI", "Cloud environments", "CI/CD pipelines", "Monitoring tools", "Ping Identity Certified Professional", "AWS Solutions Architect", "PingFederate", "PingDirectory", "PingAccess", "PingOne", "Git", "Jenkins", "Terraform" ], "skillCount" : 44, "jobCategory" : "engineering", "jobSubcategory" : "information-technology-and-services", "seniorityLevel" : "senior", "dataQualityScore" : 1.0, "_score" : 840.17017, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2176d374d8ee00a0c1af98", "title" : "Software Development Engineer - AWS Identity & Access Management, AWS Identity", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 70000.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T03:11:17.062", "fingerprint" : "db4fb68d309bc05a796e6f71318ace1cbc12d50df122b3988091cc6fdd988389", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438698/apply", "externalId" : "d1490d81-7ef2-4f50-b0c6-e568e560a9d1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "AWS, Machine learning, Artificial intelligence", "professionalSkills" : [ "System interdependencies", "System limitations" ], "hardSkillsList" : [ "Identity management", "Authentication", "Authorization" ], "softSkillsList" : [ "Customer obsession", "Mentoring" ], "hardSkills" : [ { "name" : "Identity management", "level" : "intermediate" }, { "name" : "Authentication", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer obsession" }, { "name" : "Mentoring" } ], "majorSkills" : "AWS Identity, Access Management, Cloud platform", "majorSkillsList" : [ "AWS Identity", "Access Management", "Cloud platform" ], "coreResponsibilities" : "Create systems and services, Collaborate on systems and services, Implement systems and services, Deploy systems and services, Functionally decompose problems, Understand system interdependencies, Understand system limitations, Share knowledge of patterns, Share knowledge of methods", "teamCollaboration" : "Work with senior engineers; Work with principal engineers; Mentor junior team members", "domainKnowledge" : "AWS cloud; Identity features; Access management; Cryptography; Cloud computing", "domainList" : [ "aws-cloud", "identity-features", "access-management", "cryptography", "cloud-computing" ], "domainSpecificKnowledge" : [ "AWS cloud", "Identity features", "Access management", "Cryptography", "Cloud computing" ], "continuousLearning" : "Formal mentor search; Work and train together; Career progression support", "problemSolvingSkills" : "Decompose complex problems", "qualificationsBasic" : "3+ years software development experience, 2+ years system design or architecture experience, Experience programming at least one language", "qualificationsPreferred" : "3+ years full SDLC experience, Bachelor's degree in computer science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Web Services (AWS) Identity team builds, operates, and innovates the identity, authentication, and authorization stack for the AWS cloud. Our mission is to push the technical boundaries to enable AWS customers to run their business workloads confidently and securely. As part of this mission, we leverage customer obsession and technologies to help customers set appropriate access controls across all their AWS environments. We are seeking a software developer engineer to be part of our team to build solutions on a global scale, own their systems end to end, and influence the direction of technology used by all AWS services around the world. In this role, you will have the opportunity to drive mission critical projects, work with senior and principal engineers, and help mentor more junior team members. As an SDE on our team you will: · Create and collaborate in the design, implementation, and deployment of systems and services · Work and grow with talented teams delivering impactful projects · Functionally decompose complex problems into simple, straight-forward solutions while understanding system interdependencies and limitations · Share your knowledge of the most effective performance, scalability, architecture, and engineering patterns and methods AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "Software Development Engineer - AWS Identity & Access Management, AWS Identity at Amazon Development Center U.S., Inc.. Skills: AWS Identity, Access Management, Cloud platform. Create systems and services. Collaborate on systems and services", "postedDate" : "2026-06-13T07:10:56.049", "createdAt" : "2026-06-13T07:10:56.049", "lastUpdated" : "2026-06-15T03:11:17.062", "ingestTimestamp" : "2026-06-13T07:10:56.049", "mongoId" : "6a2176d374d8ee00a0c1af98", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438698/apply", "salaryAnnualMin" : 70000, "salaryAnnualMax" : 194400, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Identity management", "Authentication", "Authorization", "Customer obsession", "Mentoring", "AWS Identity", "Access Management", "Cloud platform", "System interdependencies", "System limitations", "AWS cloud", "Identity features", "Access management", "Cryptography", "Cloud computing" ], "skillCount" : 15, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "_score" : 835.5741, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a306470f292fd229cfa1823", "title" : "Senior Identity DevOps Engineer / IAM Architect", "company" : "Endava", "industry" : "Information Technology And Services", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Identity DevOps Engineer / IAM Architect in the United States, adjusted for seniority and industry." }, "location" : "Remote, United States", "locations" : [ "Remote", "United States" ], "timestamp" : "2026-06-16T13:07:00.800", "fingerprint" : "f173510db03b5ce941284482f96c78f6d98da11c582e9d515e0cc4bbbae45ae6", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Endava/744000132272701-system-administrator", "externalId" : "744000132272701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "PingFederate, PingOne SSO, PingOne MFA, DaVinci, Microsoft 365, Microsoft Entra ID, Azure AD, Java, J2EE, Python, PowerShell, Shell scripting, GKE, Terraform, Helm Charts, Git, Jenkins, Containerization", "professionalSkills" : [ "System design", "Automation", "Architecture" ], "hardSkillsList" : [ "IAM engineering", "SSO integrations", "Federation integrations", "Scripting", "Automation", "Containerization" ], "hardSkills" : [ { "name" : "IAM engineering", "level" : "intermediate" }, { "name" : "SSO integrations", "level" : "intermediate" }, { "name" : "Federation integrations", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" }, { "name" : "Containerization", "level" : "intermediate" } ], "majorSkills" : "IAM Architecture, DevOps, Ping Identity", "majorSkillsList" : [ "IAM Architecture", "DevOps", "Ping Identity" ], "coreResponsibilities" : "Support enterprise IAM platforms, Evolve enterprise IAM platforms, Support enterprise SSO platforms, Evolve enterprise SSO platforms, Expand IAM ecosystem, Modernize IAM ecosystem, Improve resiliency, Improve automation, Improve monitoring, Improve user experience, Provide production support, On-call responsibilities", "domainKnowledge" : "Identity and Access Management; Single Sign-On; Cloud-native infrastructure; Enterprise authentication; Hybrid identity environments; Legacy Java/J2EE; Custom adapters; Custom PCVs; Data stores; Federation integrations; MFA rollouts", "domainList" : [ "identity-and-access-management", "single-sign-on", "cloud-native-infrastructure", "enterprise-authentication", "hybrid-identity-environments", "legacy-java-j2ee", "custom-adapters", "custom-pcvs", "data-stores", "federation-integrations", "mfa-rollouts" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Single Sign-On", "Cloud-native infrastructure", "Enterprise authentication", "Hybrid identity environments", "Legacy Java/J2EE", "Custom adapters", "Custom PCVs", "Data stores", "Federation integrations", "MFA rollouts" ], "toolProficiency" : [ "PingFederate", "PingOne SSO", "PingOne MFA", "DaVinci", "Microsoft Entra ID", "GKE", "Terraform", "Helm Charts", "Git", "Jenkins" ], "continuousLearning" : "Training; Certifications; Coaching; Online learning platforms", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "On-call responsibilities, Participation in meetings, Work onsite as necessary, Remain stationary at desk, Bend, kneel, crouch, reach, Hand-eye coordination, Vision abilities, Lift 25 lbs, Valid driver's license, Acceptable driving record", "qualificationsBasic" : "5–7+ years IAM engineering, Expert-level proficiency PingFederate, Expert-level proficiency PingOne SSO, Expert-level proficiency PingOne MFA, Expert-level proficiency DaVinci, Microsoft 365 SSO integrations, Microsoft Entra ID (Azure AD), Hybrid identity environments, Deep understanding legacy Java/J2EE-based PingFederate custom adapters, Experience building custom PCVs, Experience building data stores, Experience building complex federation integrations, Troubleshooting capabilities, Production support capabilities, Scripting and automation experience, Cloud-native and DevOps technologies experience, GKE experience, Terraform experience, Helm Charts experience, Git experience, Jenkins experience, Containerization technologies experience, Experience supporting enterprise MFA rollouts, Experience supporting SSO enablement initiatives, Ability to work independently, Manage multiple priorities", "qualificationsPreferred" : "Experience with PingCentral, Familiarity with PingProtect / PingOne Protect, Experience with Google Cloud Platform (GCP), Familiarity with Oracle IAM technologies, Broader IAM ecosystem experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. We are seeking a highly skilled Senior Identity DevOps Engineer / IAM Architect to support and evolve our enterprise Identity and Access Management (IAM) and Single Sign-On (SSO) platforms. This role is ideal for a hands-on engineer with deep expertise in Ping Identity technologies, modern cloud-native infrastructure, automation, and enterprise authentication integrations. The ideal candidate will combine strong architectural and engineering capabilities with operational support experience, including production support, troubleshooting, and on-call responsibilities. This individual will play a critical role in expanding and modernizing our IAM ecosystem while improving resiliency, automation, monitoring, and user experience. ## Qualifications Required Qualifications * 5–7+ years of hands-on IAM engineering and support experience * Expert-level proficiency with: * PingFederate * PingOne SSO * PingOne MFA * DaVinci * Strong experience with: * Microsoft 365 SSO integrations * Microsoft Entra ID (Azure AD) * Hybrid identity environments * Deep understanding of legacy Java/J2EE-based PingFederate custom adapters and components * Experience building and supporting: * Custom PCVs * Data stores * Complex federation integrations * Strong troubleshooting and production support capabilities * Experience with scripting and automation using: * Python * PowerShell * Shell scripting * Experience with cloud-native and DevOps technologies including: * GKE (Google Kubernetes Engine) * Terraform * Helm Charts * Git * Jenkins * Containerization technologies * Experience supporting enterprise MFA rollouts and SSO enablement initiatives * Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications * Experience with PingCentral * Familiarity with PingProtect / PingOne Protect * Experience with Google Cloud Platform (GCP) * Familiarity with Oracle IAM technologies including: * OIM * OAG * Broader IAM ecosystem experience beyond Ping Identity platforms * Experience supporting global/international application onboarding and SSO enablement ## Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: * Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; * Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; * Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; * Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; * Health: Global internal wellbeing programme, access to wellbeing apps; * Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. Additional Employee Requirements * Participation in both internal meetings and external meetings via video calls, as necessary. * Ability to go into corporate or client offices to work onsite, as necessary. * Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. * Ability to bend, kneel, crouch, and reach overhead, as necessary. * Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. * Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. * For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. * For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) * Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options * Flexible Spending Accounts (Medical, Transit, and Dependent Care) * Employer Paid Life Insurance and AD&D Coverages * Health Savings account paired with our low-cost High Deductible Medical Plan * 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.", "summaryDescription" : "Senior Identity DevOps Engineer / IAM Architect at Endava. Skills: IAM Architecture, DevOps, Ping Identity. Support enterprise IAM platforms. Evolve enterprise IAM platforms", "postedDate" : "2026-06-15T19:41:20.000", "createdAt" : "2026-06-16T00:18:44.460", "lastUpdated" : "2026-06-16T13:07:00.800", "ingestTimestamp" : "2026-06-16T00:18:44.460", "mongoId" : "6a306470f292fd229cfa1823", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "IAM engineering", "SSO integrations", "Federation integrations", "Scripting", "Automation", "Containerization", "IAM Architecture", "DevOps", "Ping Identity", "System design", "Architecture", "Identity and Access Management", "Single Sign-On", "Cloud-native infrastructure", "Enterprise authentication", "Hybrid identity environments", "Legacy Java/J2EE", "Custom adapters", "Custom PCVs", "Data stores", "MFA rollouts", "PingFederate", "PingOne SSO", "PingOne MFA", "DaVinci", "Microsoft Entra ID", "GKE", "Terraform", "Helm Charts", "Git", "Jenkins" ], "skillCount" : 31, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 827.8043, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a929074d8ee00a06915ad", "title" : "Identity and Access Management Engineer", "company" : "Everpure", "industry" : "Technology", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Identity and Access Management Engineer in Bangalore, India, adjusted for mid-seniority and the technology industry." }, "location" : "Bangalore, India", "locations" : [ "Bangalore", "India" ], "timestamp" : "2026-06-14T19:35:30.013", "fingerprint" : "7d0786672e5cb58ce8c846688c0068aa9cc22f7b1392b8aea48104b6581849fa", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/purestorage/jobs/7988992", "externalId" : "7988992", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, India", "technicalSkills" : "Okta, SAML, OAuth, OIDC, SCIM, Python, PowerShell, Terraform, Ansible, Git, Splunk, Datadog", "professionalSkills" : [ "Application onboarding", "Lifecycle management", "Zero-Trust architecture", "Least-Privilege architecture", "Role-based access controls", "Infrastructure integrity", "Root-cause analysis", "GitOps workflows", "Infrastructure-as-code" ], "hardSkillsList" : [ "Identity federation", "Automation architectures", "API integration", "User provisioning", "Configuration management", "System health monitoring", "Authentication pathways" ], "softSkillsList" : [ "Innovation", "Critical thinking", "Analytical mindset" ], "hardSkills" : [ { "name" : "Identity federation", "level" : "intermediate" }, { "name" : "Automation architectures", "level" : "intermediate" }, { "name" : "API integration", "level" : "intermediate" }, { "name" : "User provisioning", "level" : "intermediate" }, { "name" : "Configuration management", "level" : "intermediate" }, { "name" : "System health monitoring", "level" : "intermediate" }, { "name" : "Authentication pathways", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Innovation" }, { "name" : "Critical thinking" }, { "name" : "Analytical mindset" } ], "majorSkills" : "Automation, Zero-Trust, Infrastructure-as-code", "majorSkillsList" : [ "Automation", "Zero-Trust", "Infrastructure-as-code" ], "coreResponsibilities" : "Implement and support IAM solutions, Own application onboarding, Design secure configurations for integrations, Automate workforce identity lifecycle management, Engineer automated joiner, mover, and leaver processes, Enforce zero-trust and least-privilege architecture, Author and maintain access governance policies, Establish uncompromised perimeter, Build monitoring and alerting, Perform root-cause analysis on degradation, Implement GitOps workflows, Implement infrastructure-as-code, Remove manual configurations", "teamCollaboration" : "Enterprise IAM team; Security compliance; Infrastructure teams; Cross-functional business units; Non-technical internal partners", "projectManagementSkills" : [ "GitOps workflows" ], "domainKnowledge" : "Identity and Access Management; Cloud-native identity platforms; Identity federation; Automation workflows; SaaS integration; On-prem integration; Zero-Trust model; Least-privilege principle; Modern IAM protocols", "domainList" : [ "identity-and-access-management", "cloud-native-identity-platforms", "identity-federation", "automation-workflows", "saas-integration", "on-prem-integration", "zero-trust-model", "least-privilege-principle", "modern-iam-protocols" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Cloud-native identity platforms", "Identity federation", "Automation workflows", "SaaS integration", "On-prem integration", "Zero-Trust model", "Least-privilege principle", "Modern IAM protocols" ], "toolProficiency" : [ "Okta", "Lumos", "Terraform", "Ansible", "Git", "Splunk", "Datadog" ], "communicationSkills" : "Agile communication", "documentationSkills" : "Technical runbooks", "innovationCreativity" : "Innovative thinking", "problemSolvingSkills" : "Diagnostic capabilities; Root-cause analysis", "outcomesObjectives" : "Secure and scale workforce environment; Transform secure access; Eliminate operational friction; Enforce zero-trust model; Deliver secure authentication outcomes; Safeguard corporate data; Scale enterprise-grade identity ecosystem; Slash provisioning turnaround times; Eliminate manual overhead; Secure day-one productivity; Establish uncompromised perimeter; Minimize MTTR; Scale identity workflows", "qualificationsBasic" : "Hands-on experience building, scaling, and maintaining enterprise-grade IAM processes utilizing Okta or similar modern cloud-native identity platforms, Comprehensive expertise utilizing and troubleshooting identity federation and automation architectures, including deep familiarity with OAuth, SAML, OIDC, and API-driven SCIM patterns, Familiarity with APIs, JSON, and automation workflows for system integration, Comprehensive expertise supporting SSO, MFA, User Provisioning and Lifecycle Management, Experience integrating SaaS and on-prem applications with IAM systems, Proficient capabilities writing structured automation logic using languages like Python or PowerShell, Understanding of configuration management toolsets like Terraform or Ansible, Solid operational experience leveraging Git-based version control workflows, Systematic approach to system health monitoring through observability platforms such as Splunk or Datadog, Exceptional diagnostic capabilities to decouple convoluted authentication pathways, Agile communication style to guide non-technical internal partners smoothly through application onboarding initiatives", "qualificationsPreferred" : "Kubernetes experience a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Identity and Access Management (IAM) Engineer at Everpure, you will secure and scale our workforce environment by transforming how our global team securely accesses critical systems. Operating within our Enterprise IAM team in Bengaluru, you will own the end-to-end integration of corporate applications, engineering seamless automated lifecycles that eliminate operational friction and enforce a zero-trust model. In this highly collaborative position, you will act as a vital bridge between security compliance, infrastructure, and cross-functional business units to deliver secure authentication outcomes. By engineering robust single sign-on (SSO) and automated lifecycle systems, you directly safeguard Everpure’s corporate data while scaling an elite, enterprise-grade identity ecosystem. WHAT YOU’LL DO IAM Implementation: Implement and support IAM solutions for enterprise workforce and applications Own Application Onboarding and Lifecycle Engineering: Design, build, and support secure configurations for enterprise application integrations leveraging modern IAM standard protocols (SAML, OAuth, OIDC, and SCIM) to scale our identity footprint safely. Automate Workforce Identity Lifecycle Management: Programmatically engineer automated joiner, mover, and leaver (JML) processes using Okta/ Lumos and scripting tools to slash provisioning turnaround times, eliminate manual overhead, and secure day-one productivity. Enforce Zero-Trust and Least-Privilege Architecture: Author and maintain fine-grained access governance policies, role-based access controls (RBAC), Single Sign On and multi-factor authentication (MFA) parameters to establish an uncompromised perimeter across workforce environments. Optimize Service Reliability and Infrastructure Integrity: Build robust monitoring, alerting, and comprehensive technical runbooks to perform root-cause analysis on complex authentication or automated workflow degradation, driving minimized MTTR (Mean Time to Resolution). Eradicate Technical Debt Through Code: Shift operational paradigms by implementing GitOps workflows and infrastructure-as-code (Terraform) to scale identity workflows, removing brittle, manual configurations across the enterprise environment. Work Location Commitment: We are primarily an in-office environment and therefore, you will be expected to work from the Bengaluru office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING Core Identity and Access Management Competency: Hands-on experience building, scaling, and maintaining enterprise-grade IAM processes utilizing Okta or similar modern cloud-native identity platforms. Technical Protocol Mastery: Comprehensive expertise utilizing and troubleshooting identity federation and automation architectures, including deep familiarity with OAuth, SAML, OIDC, and API-driven SCIM patterns. Familiarity with APIs, JSON, and automation workflows for system integration IAM Process Mastery - Comprehensive expertise supporting SSO, MFA, User Provisioning and Lifecycle Management. Experience integrating SaaS and on-prem applications with IAM systems. Automation and Infrastructure-as-Code Acumen: Proficient capabilities writing structured automation logic using languages like Python or PowerShell, coupled with an understanding of configuration management toolsets like Terraform or Ansible to drive predictable deployments. Modern DevOps and Observability Fundamentals: Solid operational experience leveraging Git-based version control workflows paired with a systematic approach to system health monitoring through observability platforms such as Splunk or Datadog. Collaboration and Analytical Mindset: Exceptional diagnostic capabilities to decouple convoluted authentication pathways, alongside an agile communication style that allows you to guide non-technical internal partners smoothly through application onboarding initiatives. WHAT YOU CAN EXPECT FROM US: Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers. Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®! Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. Join us and bring your best. Bring your bold. Pure and simple.", "summaryDescription" : "Identity and Access Management Engineer at Everpure. Skills: Automation, Zero-Trust, Infrastructure-as-code. Implement and support IAM solutions. Own application onboarding", "postedDate" : "2026-06-12T00:47:32.464", "createdAt" : "2026-06-12T00:47:32.464", "lastUpdated" : "2026-06-14T19:35:30.013", "ingestTimestamp" : "2026-06-12T00:47:32.464", "mongoId" : "6a2a929074d8ee00a06915ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Identity federation", "Automation architectures", "API integration", "User provisioning", "Configuration management", "System health monitoring", "Authentication pathways", "Innovation", "Critical thinking", "Analytical mindset", "Automation", "Zero-Trust", "Infrastructure-as-code", "Application onboarding", "Lifecycle management", "Zero-Trust architecture", "Least-Privilege architecture", "Role-based access controls", "Infrastructure integrity", "Root-cause analysis", "GitOps workflows", "Identity and Access Management", "Cloud-native identity platforms", "Automation workflows", "SaaS integration", "On-prem integration", "Zero-Trust model", "Least-privilege principle", "Modern IAM protocols", "Okta", "Lumos", "Terraform", "Ansible", "Git", "Splunk", "Datadog" ], "skillCount" : 36, "jobCategory" : "other", "jobSubcategory" : "it", "dataQualityScore" : 0.7777778, "_score" : 817.0391, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a25146374d8ee00a00bb7d9", "title" : "Systems Development Engineer - Identity, Cryptography and Identity Management", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Operations, IT, Support Engineering, System Development Engineering, Cloud Computing", "salary" : { "min" : 129000.0, "max" : 174800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:11:16.133", "fingerprint" : "28ea027bccf2785a3364f1e95e7565a0e1ee59567ac6cb69f48cf5bf462444d7", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440082/apply", "externalId" : "c2a6f0f1-7582-4a9c-8c16-4042180d75b2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Java, Python, C++, Go, Identity management, Access management, Cryptography, Security protocols, Distributed systems, Cloud security, API design, Microservices", "professionalSkills" : [ "System design", "Problem solving", "Technical leadership" ], "hardSkillsList" : [ "IAM implementation", "Cryptography implementation", "Security architecture", "Software development lifecycle" ], "hardSkills" : [ { "name" : "IAM implementation", "level" : "intermediate" }, { "name" : "Cryptography implementation", "level" : "intermediate" }, { "name" : "Security architecture", "level" : "intermediate" }, { "name" : "Software development lifecycle", "level" : "intermediate" } ], "majorSkills" : "Identity management, Cryptography, Security engineering", "majorSkillsList" : [ "Identity management", "Cryptography", "Security engineering" ], "coreResponsibilities" : "Design and implement identity and access management solutions, Develop and maintain cryptographic services, Ensure security of identity and access systems, Collaborate with engineering teams to integrate security features, Troubleshoot and resolve security-related issues, Stay up-to-date with security trends and best practices, Contribute to security architecture design, Write secure code", "teamCollaboration" : "Cross-functional teams; Engineering teams", "projectManagementSkills" : [ "Agile methodologies" ], "domainKnowledge" : "Identity management; Access management; Cryptography; Security protocols; Distributed systems; Cloud security", "domainList" : [ "identity-management", "access-management", "cryptography", "security-protocols", "distributed-systems", "cloud-security" ], "domainSpecificKnowledge" : [ "Identity management", "Access management", "Cryptography", "Security protocols", "Distributed systems", "Cloud security" ], "toolProficiency" : [ "Git", "JIRA", "Docker", "Kubernetes" ], "communicationSkills" : "Technical documentation; Presentations", "documentationSkills" : "Technical documentation; Design documents", "continuousLearning" : "Professional development", "innovationCreativity" : "Develop new security solutions", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "outcomesObjectives" : "Enhance security posture; Improve identity management efficiency", "qualificationsBasic" : "Bachelor's degree in Computer Science or related field, 5+ years of experience in software development, Experience with identity and access management (IAM), Experience with cryptography principles and applications, Experience with security protocols and standards", "qualificationsPreferred" : "Master's degree or PhD in Computer Science or related field, Experience with cloud security best practices, Experience with distributed systems, Experience with large-scale production systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are currently looking for a Systems Development Engineer to join our systems organization. You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. You are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done. AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet. In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems development engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. This is an excellent opportunity to join Amazon's world class technical team in Seattle. You will work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional) - 2+ years of non-internship professional software development experience - 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Knowledge of systems engineering fundamentals (networking, storage, operating systems) - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications: - Experience with PowerShell (preferred), Python, Ruby, or Java - Experience working in an Agile environment using the Scrum methodology - Experience with PowerShell (preferred), Python, Ruby, or Java - Experience working in an Agile environment using the Scrum methodology - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby - 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually", "summaryDescription" : "Systems Development Engineer - Identity, Cryptography and Identity Management at Amazon Development Center U.S., Inc.. Skills: Identity management, Cryptography, Security engineering. Design and implement identity and access management solutions. Develop and maintain cryptographic services", "postedDate" : "2026-06-13T18:56:56.285", "createdAt" : "2026-06-13T18:56:56.285", "lastUpdated" : "2026-06-15T02:11:16.133", "ingestTimestamp" : "2026-06-13T18:56:56.285", "mongoId" : "6a25146374d8ee00a00bb7d9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440082/apply", "salaryAnnualMin" : 129000, "salaryAnnualMax" : 174800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "IAM implementation", "Cryptography implementation", "Security architecture", "Software development lifecycle", "Identity management", "Cryptography", "Security engineering", "System design", "Problem solving", "Technical leadership", "Agile methodologies", "Access management", "Security protocols", "Distributed systems", "Cloud security", "Git", "JIRA", "Docker", "Kubernetes" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 814.22406, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30780cf292fd229c0291de", "title" : "Senior Identity DevOps Engineer / IAM Architect", "company" : "Endava", "industry" : "Information Technology And Services", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Identity DevOps Engineer / IAM Architect in the United States, adjusted for seniority and industry." }, "location" : "Remote, United States", "locations" : [ "Remote", "United States" ], "timestamp" : "2026-06-16T12:06:12.751", "fingerprint" : "d8ed93f6d056f7f5d199b5619f61b2e7239aa5a3571445b01b3c9a2783e8e5a1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Endava/744000132272701-system-administrator", "externalId" : "744000132272701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "PingFederate, PingOne SSO, PingOne MFA, DaVinci, Microsoft 365, Microsoft Entra ID, Azure AD, Java, J2EE, Python, PowerShell, Shell scripting, GKE, Terraform, Helm Charts, Git, Jenkins, Containerization", "professionalSkills" : [ "System design", "Automation", "Architecture", "Engineering", "Operational support" ], "hardSkillsList" : [ "Single Sign-On", "Federation integrations", "MFA rollouts", "SSO enablement" ], "hardSkills" : [ { "name" : "Single Sign-On", "level" : "intermediate" }, { "name" : "Federation integrations", "level" : "intermediate" }, { "name" : "MFA rollouts", "level" : "intermediate" }, { "name" : "SSO enablement", "level" : "intermediate" } ], "majorSkills" : "IAM Architecture, DevOps, Cloud-native infrastructure", "majorSkillsList" : [ "IAM Architecture", "DevOps", "Cloud-native infrastructure" ], "coreResponsibilities" : "Support enterprise IAM platforms, Evolve enterprise IAM platforms, Support enterprise SSO platforms, Evolve enterprise SSO platforms, Expand IAM ecosystem, Modernize IAM ecosystem, Improve resiliency, Improve automation, Improve monitoring, Improve user experience, Perform production support, Troubleshoot IAM issues", "domainKnowledge" : "Identity and Access Management; Single Sign-On; Cloud-native architecture; Enterprise authentication", "domainList" : [ "identity-and-access-management", "single-sign-on", "cloud-native-architecture", "enterprise-authentication" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Single Sign-On", "Cloud-native architecture", "Enterprise authentication" ], "toolProficiency" : [ "PingFederate", "PingOne SSO", "PingOne MFA", "DaVinci", "Microsoft Entra ID", "GKE", "Terraform", "Helm Charts", "Git", "Jenkins" ], "continuousLearning" : "Training; Certifications; Coaching; Online learning platforms", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "On-call responsibilities, Participation in meetings, Work onsite as necessary, Remain stationary at desk, Work on computer, Bend, kneel, crouch, reach, Hand-eye coordination, Lift 25 lbs (if travel), Valid driver's license (if travel)", "qualificationsBasic" : "5–7+ years IAM engineering, Expert-level proficiency PingFederate, Expert-level proficiency PingOne SSO, Expert-level proficiency PingOne MFA, Expert-level proficiency DaVinci, Microsoft 365 SSO integrations, Microsoft Entra ID (Azure AD), Hybrid identity environments, Deep understanding legacy Java/J2EE-based PingFederate custom adapters, Experience building custom PCVs, Experience building data stores, Experience building complex federation integrations, Troubleshooting capabilities, Production support capabilities, Scripting and automation experience, Cloud-native and DevOps technologies experience, GKE experience, Terraform experience, Helm Charts experience, Git experience, Jenkins experience, Containerization technologies experience, Experience supporting enterprise MFA rollouts, Experience supporting SSO enablement initiatives, Ability to work independently, Manage multiple priorities", "qualificationsPreferred" : "PingCentral experience, PingProtect / PingOne Protect familiarity, Google Cloud Platform (GCP) experience, Oracle IAM technologies familiarity, OIM familiarity, OAG familiarity, Broader IAM ecosystem experience, Experience supporting global application onboarding, Experience supporting international SSO enablement", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. We are seeking a highly skilled Senior Identity DevOps Engineer / IAM Architect to support and evolve our enterprise Identity and Access Management (IAM) and Single Sign-On (SSO) platforms. This role is ideal for a hands-on engineer with deep expertise in Ping Identity technologies, modern cloud-native infrastructure, automation, and enterprise authentication integrations. The ideal candidate will combine strong architectural and engineering capabilities with operational support experience, including production support, troubleshooting, and on-call responsibilities. This individual will play a critical role in expanding and modernizing our IAM ecosystem while improving resiliency, automation, monitoring, and user experience. ## Qualifications Required Qualifications * 5–7+ years of hands-on IAM engineering and support experience * Expert-level proficiency with: * PingFederate * PingOne SSO * PingOne MFA * DaVinci * Strong experience with: * Microsoft 365 SSO integrations * Microsoft Entra ID (Azure AD) * Hybrid identity environments * Deep understanding of legacy Java/J2EE-based PingFederate custom adapters and components * Experience building and supporting: * Custom PCVs * Data stores * Complex federation integrations * Strong troubleshooting and production support capabilities * Experience with scripting and automation using: * Python * PowerShell * Shell scripting * Experience with cloud-native and DevOps technologies including: * GKE (Google Kubernetes Engine) * Terraform * Helm Charts * Git * Jenkins * Containerization technologies * Experience supporting enterprise MFA rollouts and SSO enablement initiatives * Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications * Experience with PingCentral * Familiarity with PingProtect / PingOne Protect * Experience with Google Cloud Platform (GCP) * Familiarity with Oracle IAM technologies including: * OIM * OAG * Broader IAM ecosystem experience beyond Ping Identity platforms * Experience supporting global/international application onboarding and SSO enablement ## Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: * Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; * Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; * Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; * Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; * Health: Global internal wellbeing programme, access to wellbeing apps; * Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. Additional Employee Requirements * Participation in both internal meetings and external meetings via video calls, as necessary. * Ability to go into corporate or client offices to work onsite, as necessary. * Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. * Ability to bend, kneel, crouch, and reach overhead, as necessary. * Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. * Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. * For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. * For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) * Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options * Flexible Spending Accounts (Medical, Transit, and Dependent Care) * Employer Paid Life Insurance and AD&D Coverages * Health Savings account paired with our low-cost High Deductible Medical Plan * 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.", "summaryDescription" : "Senior Identity DevOps Engineer / IAM Architect at Endava. Skills: IAM Architecture, DevOps, Cloud-native infrastructure. Support enterprise IAM platforms. Evolve enterprise IAM platforms", "postedDate" : "2026-06-15T19:41:20.000", "createdAt" : "2026-06-16T01:31:46.998", "lastUpdated" : "2026-06-16T12:06:12.751", "ingestTimestamp" : "2026-06-16T01:31:46.998", "mongoId" : "6a30780cf292fd229c0291de", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Single Sign-On", "Federation integrations", "MFA rollouts", "SSO enablement", "IAM Architecture", "DevOps", "Cloud-native infrastructure", "System design", "Automation", "Architecture", "Engineering", "Operational support", "Identity and Access Management", "Cloud-native architecture", "Enterprise authentication", "PingFederate", "PingOne SSO", "PingOne MFA", "DaVinci", "Microsoft Entra ID", "GKE", "Terraform", "Helm Charts", "Git", "Jenkins" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 813.3067, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3083c8f292fd229c071d92", "title" : "Cybersecurity Consultant (Access & Identity)", "company" : "Ensign", "industry" : "Consulting", "salary" : { "min" : 95000.0, "max" : 140000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cybersecurity Consultant in Singapore, adjusted for industry and company size." }, "location" : "Singapore", "locations" : [ "Singapore" ], "timestamp" : "2026-06-16T12:39:40.303", "fingerprint" : "8d4eef66fba7598ab4792d2e02c8d2e56a9e859a519806acba41af30899cc40a", "source" : "workday", "language" : "en", "applyUrl" : "https://ensigninfosecurity.wd3.myworkdayjobs.com/Ensign_Careers/job/Singapore/Cybersecurity-Consultant--Access---Identity-_JOBREQ-0003511", "externalId" : "JOBREQ-0003511", "industryFunction" : { }, "locationPoint" : "1.3521,103.8198", "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "majorSkills" : "Access & Identity, PAM, PKI", "majorSkillsList" : [ "Access & Identity", "PAM", "PKI" ], "coreResponsibilities" : "Carry out pre-sales engagement, Deploy AI related projects, Provide consultation as SME, Create technical documentation, Provide post-sales support, Carry out technical enablement", "domainKnowledge" : "Access & Identity; Privileged Access Management; Public Key Infrastructure", "domainList" : [ "access-identity", "privileged-access-management", "public-key-infrastructure" ], "domainSpecificKnowledge" : [ "Access & Identity", "Privileged Access Management", "Public Key Infrastructure" ], "communicationSkills" : "Written skills", "documentationSkills" : "Technical documentation", "qualificationsBasic" : "3+ years IT security experience", "qualificationsPreferred" : "Knowledge in PAM and PKI, Information security technologies knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ensign is hiring ! **Job Description** The incumbent is responsible for delivering information security projects that are related to Access & Identity (AI), specifically Privileged Access Management (PAM) & Public Key Infrastructure (PKI) related technologies, including the execution of all project implementation activities. **Responsibilities** * Carry out pre-sales engagement for projects relating to AI * Deploy AI related projects and provide consultation with regard to the deployment as a Subject Matter Expert (SME) * Create technical documentation for the AI deployment * Provide post-sales support services for corrective and preventive maintenance * Carry out technical enablement **Requirements** * Good Diploma or Bachelor’s Degree in Information Technology * Knowledge in information security technologies such as PAM and PKI is preferred * At least 3years of IT security experience * Good communication and written skills * Positive working attitude * Passionate in information security", "summaryDescription" : "Cybersecurity Consultant (Access & Identity) at Ensign. Skills: Access & Identity, PAM, PKI. Carry out pre-sales engagement. Deploy AI related projects", "postedDate" : "2026-06-13T03:54:46.117", "createdAt" : "2026-06-16T03:54:46.113", "lastUpdated" : "2026-06-16T12:39:40.303", "ingestTimestamp" : "2026-06-16T03:54:46.113", "mongoId" : "6a3083c8f292fd229c071d92", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ensigninfosecurity.wd3.myworkdayjobs.com/Ensign_Careers/job/Singapore/Cybersecurity-Consultant--Access---Identity-_JOBREQ-0003511", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Access & Identity", "PAM", "PKI", "Privileged Access Management", "Public Key Infrastructure" ], "skillCount" : 5, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 805.721, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25145474d8ee00a00bb3c0", "title" : "Senior Software Development Engineer, AWS Identity and Access Management", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 100000.0, "max" : 227400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T03:27:18.090", "fingerprint" : "d3199c5c89e227ff89652d24d293078263d07b3abd5ffe307aac51b20809caf5", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10441337/apply", "externalId" : "458aa8f1-7898-4616-be34-1520b307c035", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, IAM", "professionalSkills" : [ "Project management", "System design", "Architecture", "Software development", "Operations" ], "hardSkillsList" : [ "Distributed systems", "Scalability", "Reliability", "High-availability" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Distributed systems", "level" : "intermediate" }, { "name" : "Scalability", "level" : "intermediate" }, { "name" : "Reliability", "level" : "intermediate" }, { "name" : "High-availability", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Distributed systems, Cloud security", "majorSkillsList" : [ "Distributed systems", "Cloud security" ], "coreResponsibilities" : "Lead software development, Deliver working software systems, Design software systems, Implement software systems, Test software systems, Deploy software systems, Maintain software systems, Design components, Review others' work, Write code, Review code, Solve problems, Improve processes, Change culture, Staff teams, Train teams, Recruit team members, Assess team members, Provide career guidance, Communicate with team, Communicate with peers, Communicate with management, Prepare design docs, Review design docs, Prepare project plans, Review project plans, Prepare features one pagers, Review features one pagers, Prepare incident retrospectives, Review incident retrospectives, Prepare change requests, Review change requests, Prepare progress reports, Review progress reports, Build next generation functionality, Design storage fleet components, Build storage fleet components, Remediate storage failures, Manage data replication, Provide disaster recovery", "teamCollaboration" : "Peers on related teams; Cross-functional teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Identity and Access Management; AWS Identity; Authentication; Authorization; Distributed systems; Multi-tenancy; Cloud security; Scalability; Availability; Storage fleet management", "domainList" : [ "identity-and-access-management", "aws-identity", "authentication", "authorization", "distributed-systems", "multi-tenancy", "cloud-security", "scalability", "availability", "storage-fleet-management" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "AWS Identity", "Authentication", "Authorization", "Distributed systems", "Multi-tenancy", "Cloud security", "Scalability", "Availability", "Storage fleet management" ], "toolProficiency" : [ "CI/CD tools" ], "communicationSkills" : "Great communication; Technical communication", "documentationSkills" : "Design docs; Project plans; Features one pagers; Incident retrospectives; Change requests; Progress reports", "problemSolvingSkills" : "Problem solving", "qualificationsBasic" : "5+ years software development experience, 5+ years programming experience, 5+ years design/architecture experience, Experience as mentor, Experience as tech lead, Experience leading engineering team", "qualificationsPreferred" : "5+ years full SDLC experience, Bachelor's degree in computer science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Web Services (AWS) Identity team builds, operates, and innovates the identity, authentication, and authorization stack for the AWS cloud. Our mission is to push the technical boundaries to enable AWS customers to run their business workloads confidently and securely. As part of this mission, we leverage customer obsession and technologies to help customers set appropriate access controls across all their AWS environments. AWS Identity and Access Management (IAM) enables customers to secure their workloads in the cloud by providing authentication and authorization mechanisms. With the growth of AWS, the workloads and access patterns keep evolving, demanding the next order of magnitude scalability. We are looking for strong software engineers to build the next generation functionality in this area. Individuals interested in this position should have experience building high-performing, reliable systems in a complex, multi-tenancy, and distributed environment in a highly contingent environment. We desire you to have an established background in design, development and operations of highly scalable and available distributed systems. You must have strong technical skills, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. It is a highly technical space. You are a strong technical contributor who understands the big picture, drives prioritization, builds consensus, and rallies the team behind it. Responsibilities include driving architecture, design, and implementation of complex components while maintaining an uncompromising bar on quality and mentoring junior developers for software within the team. Key job responsibilities You lead the team’s software development, and work with peers on related teams. You ensure to achieve the goal of delivering working software systems spanning the full software lifecycle including design, implementation, testing, deployment, and maintenance strategy. You design and review others’ work to ensure it fits into the bigger picture and is well designed, extensible, performant, and secure. You also have code contributions that demonstrate best practices, which others emulate, and continue to be high-quality. You also solve problems through the use of non-technical solutions such as process improvement, culture changes, or staffing and training. You ensure the team has good operational practices with the correct alarms, telemetry, runbooks, and retrospective. And finally you ensure team growth by training, recruiting, assessing, and providing career guidance to members of their team. A day in the life You will communicate a lot, with the team, peers and management. Communication happens over different channel; Slack, email, and Chime. You will prepare and review design docs, project plans, features one pagers, incident retrospectives, change requests and progress reports. And for sure, you will write and review code, and work with CI/CD tools. About the team AWS Identity and Access Management (IAM) enables customers to secure their workloads in the cloud by providing authentication and authorization mechanisms to all of AWS. We enable our customers to manage their credentials and access policies in the AWS cloud. We operate some of the largest distributed systems in the world, processing billions of transactions per second world-wide. The IAM Control Plane teams are working on the next generation architecture for IAM aiming to improve the scaling, and availability of the system. This team will be responsible for designing, building and delivering on core storage fleet management components, including workloads for building fleets, remediating failures, managing data replication, providing disaster recovery capabilities and similar. Basic Qualifications: - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications: - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually", "summaryDescription" : "Senior Software Development Engineer, AWS Identity and Access Management at Amazon Development Center U.S., Inc.. Skills: Distributed systems, Cloud security. Lead software development. Deliver working software systems", "postedDate" : "2026-06-13T06:06:21.417", "createdAt" : "2026-06-13T06:06:21.417", "lastUpdated" : "2026-06-15T03:27:18.090", "ingestTimestamp" : "2026-06-13T06:06:21.417", "mongoId" : "6a25145474d8ee00a00bb3c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10441337/apply", "salaryAnnualMin" : 100000, "salaryAnnualMax" : 227400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Distributed systems", "Scalability", "Reliability", "High-availability", "Leadership", "Mentoring", "Cloud security", "Project management", "System design", "Architecture", "Software development", "Operations", "Identity and Access Management", "AWS Identity", "Authentication", "Authorization", "Multi-tenancy", "Availability", "Storage fleet management", "CI/CD tools" ], "skillCount" : 20, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 792.18, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c6aaa74d8ee00a090d2a2", "title" : "Identity Senior Solution Specialist -On-Premises & Hybrid Access", "company" : "Okta", "industry" : "SaaS", "salary" : { "min" : 2250000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Identity Solution Specialist in Bengaluru, India, adjusted for the technology industry and Okta's company size." }, "location" : "Bengaluru ", "locations" : [ "Bengaluru" ], "certifications" : [ "Certified Identity Professional", "CISSP", "CCSP", "CISM" ], "timestamp" : "2026-06-15T13:38:31.978", "fingerprint" : "bf68c0c2495405b4fb770037f263350341ad9e0c3c87102dc1159834357067de", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.okta.com/company/careers/opportunity/7821050?gh_jid=7821050", "externalId" : "7821050", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Identity, Access Gateway, SAP, Oracle EBS, Active Directory, LDAP, Kerberos, AWS, Azure, GCP, SIEM, SOAR, Python, PowerShell, Terraform, Pulumi", "professionalSkills" : [ "Strategic engagement", "Solution architecture", "Technical leadership", "Field enablement", "Market influence", "Customer-driven innovation" ], "hardSkillsList" : [ "Web Access Management", "Hybrid Identity", "Protocol expertise", "Cloud infrastructure", "Security integration" ], "hardSkills" : [ { "name" : "Web Access Management", "level" : "intermediate" }, { "name" : "Hybrid Identity", "level" : "intermediate" }, { "name" : "Protocol expertise", "level" : "intermediate" }, { "name" : "Cloud infrastructure", "level" : "intermediate" }, { "name" : "Security integration", "level" : "intermediate" } ], "majorSkills" : "On-Premises Access, Hybrid Identity, WAM, Okta Access Gateway", "majorSkillsList" : [ "On-Premises Access", "Hybrid Identity", "WAM", "Okta Access Gateway" ], "coreResponsibilities" : "Lead technical sessions, Uncover challenges, Deliver customized demonstrations, Deliver architectural sessions, Design outcome-focused POCs, Execute outcome-focused POCs, Prove Okta’s value, Maintain technical understanding, Craft engaging solution content, Position Okta’s value, Create demonstration systems, Maintain demonstration systems, Create diagrams, Maintain diagrams, Support patterns and strategies, Build templates for POCs, Create AI-based functionality, Provide technical guidance, Collaborate with OFCTO team, Deliver actionable insights, Validate customer needs, Identify recurring trends, Deliver keynote presentations, Deliver webinars, Deliver technical sessions, Contribute to frameworks, Contribute to tools, Contribute to content, Support Solutions Engineering teams, Partner with sales leadership, Identify business opportunities, Address business challenges, Drive cross-functional collaboration, Ensure seamless execution, Innovate in tools, Innovate in techniques, Drive excellence, Drive momentum, Partner with Enablement teams, Partner with Field CTO teams, Drive regional events, Align product messaging, Represent Okta, Influence industry standards, Participate in advisory boards, Partner with OFCTO teams, Advocate for customer innovation, Advocate for market trends, Advocate for GTM insights, Provide input to influence product teams, Support strategic initiatives, Derive strategic initiatives, Champion strategic initiatives, Enhance Okta’s differentiation, Enhance Okta’s business impact", "teamCollaboration" : "Global Presales team; Solutions Engineers; Office of the Field CTO; Alliances; Architects; Cross-functional collaboration; Solutions Engineering teams; Global initiatives", "domainKnowledge" : "Identity Platform; On-premises environments; Legacy WAM stacks; Hybrid Identity; Header-based applications; ERP systems; Identity synchronization; Access between on-premises; Cloud; Protocols; Cloud Infrastructure; NHI attack surface; Security Ecosystem Integration; Automated threat response; Identity and security space", "domainList" : [ "identity-platform", "on-premises-environments", "legacy-wam-stacks", "hybrid-identity", "header-based-applications", "erp-systems", "identity-synchronization", "access-between-on-premises", "cloud", "protocols", "cloud-infrastructure", "nhi-attack-surface", "security-ecosystem-integration", "automated-threat-response", "identity-and-security-space" ], "domainSpecificKnowledge" : [ "Identity Platform", "On-premises environments", "Legacy WAM stacks", "Hybrid Identity", "Header-based applications", "ERP systems", "Identity synchronization", "Access between on-premises", "Cloud", "Protocols", "Cloud Infrastructure", "NHI attack surface", "Security Ecosystem Integration", "Automated threat response", "Identity and security space" ], "toolProficiency" : [ "Okta", "CA Siteminder", "PingAccess", "OAM", "Splunk", "Sentinel", "Terraform", "Pulumi" ], "communicationSkills" : "Sales presentations; Product demonstrations; Keynote presentations; Webinars; Technical sessions; Thought leader", "documentationSkills" : "Diagrams; Documentation", "innovationCreativity" : "Customer-driven innovation; Innovate in tools; Innovate in techniques", "problemSolvingSkills" : "Solve complex challenges", "specialRequirements" : "Up to 40% travel", "qualificationsBasic" : "Expert-level understanding of legacy access tools, Proficiency in managing identity synchronization, Mastery of Kerberos, Mastery of header-based authentication, Understanding of IAM roles within AWS, Understanding of IAM roles within Azure, Understanding of IAM roles within GCP, Proficiency in designing solutions, Communication and presentation skills, Experience contributing to technical events", "qualificationsPreferred" : "Experience with scripting or automation, Experience with Python, Experience with PowerShell, Hands-on experience with Terraform, Hands-on experience with Pulumi, Certified Identity Professional, CISSP, CCSP, CISM, Scripting or automation skills", "workSiteFlexibility" : "Remote", "rawDescription" : "Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Presales team The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart. Identity Senior Solution Specialist -On-Premises & Hybrid Access As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on how Okta can secure complex on-premises environments like SAP, Oracle EBS, and custom web apps. You will report to the Manager in the OFCTO organization. What you’ll be doing Strategic Customer Engagement: Modernization Discovery: Lead technical sessions with infrastructure and security leaders to uncover challenges related to aging WAM stacks (e.g., CA Siteminder, PingAccess, OAM). Tailored Hybrid Architecture: Deliver customized demonstrations and architectural sessions focused on Okta Access Gateway (OAG) and its ability to bridge legacy applications to modern identity. Proof of Concepts (POCs): Design and execute outcome-focused POCs that prove Okta’s value in securing header-based applications and complex on-premises ERP systems like SAP and Oracle EBS. Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders Asset Delivery: Create and maintain reusable and purpose built demonstration system to be leveraged by all of presales Create and maintain diagrams and documentation to support patterns and strategies Build templates for proofs of concept and other unique customer engagement demands Create and maintain A. I. based delivery and enablement functionality Technical Leadership: Provide strategic and technical guidance to Solutions Engineering teams across the Okta identity platforms. Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams. Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events. Field Enablement and Collaboration: Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively. Partner with sales leadership to identify and address critical business opportunities and challenges. Drive cross-functional collaboration to ensure seamless execution of global initiatives. Innovate in tools and techniques to drive excellence and momentum Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams. Market Influence: Represent Okta as a thought leader in the identity and security space. Influence industry standards and participate in relevant technical advisory boards. Innovation and Strategy: Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams. Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact. Position Requirements: Legacy WAM & Hybrid Identity Mastery Legacy WAM & Hybrid Identity Master Web Access Management (WAM) Expert: Deep, expert-level understanding of legacy access tools such as CA Siteminder, Oracle Access Manager (OAM), and PingAccess. Hybrid Ecosystems: Proficiency in managing identity synchronization and access between on-premises environments (Active Directory, LDAP) and the cloud. Protocol Expertise: Mastery of Kerberos, header-based authentication, and bridging these to modern protocols like OIDC/SAML. Complex on-premises application integration Enterprise Apps: Hands-on experience securing and integrating heavy enterprise suites such as SAP, Oracle EBS, and PeopleSoft.Proxy & Gateway Tech: Strong understanding of reverse proxies, load balancers, and Okta Access Gateway (OAG) deployment models.Network Infrastructure: Solid grasp of SSL/TLS termination, certificate management, and on-premises network security. Identity Threat Detection & Response (ITDR) Threat Landscape Knowledge: A thorough understanding of modern identity attack vectors, including phishing, token theft, MFA bypass techniques, and lateral movement. Cloud Infrastructure: Strong understanding of IAM roles within AWS, Azure, and GCP, and how they contribute to the NHI attack surface. Security Ecosystem Integration: Proficiency in designing solutions that integrate identity platforms with SIEM (e.g., Splunk, Sentinel) and SOAR tools for automated threat response. Strong communication and presentation skills, with experience contributing to technical events. Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites. This is a remote position. And extra credit if you have experience in any of the following! Modern Automation: Experience with scripting or automation (e.g., Python, PowerShell) for managing gateway configurations or security integrations. Infrastructure as Code (IaC): Hands-on experience with Terraform or Pulumi for managing identity infrastructure. Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM. Scripting or automation skills (e.g., Python, PowerShell) for security integrations. #LI-Hybrid #P25005_3414285 The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.", "summaryDescription" : "Identity Senior Solution Specialist -On-Premises & Hybrid Access at Okta. Skills: On-Premises Access, Hybrid Identity, WAM, Okta Access Gateway. Lead technical sessions. Uncover challenges", "postedDate" : "2026-06-14T09:30:08.341", "createdAt" : "2026-06-14T09:30:08.341", "lastUpdated" : "2026-06-15T13:38:31.978", "ingestTimestamp" : "2026-06-14T09:30:08.341", "mongoId" : "6a2c6aaa74d8ee00a090d2a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Web Access Management", "Hybrid Identity", "Protocol expertise", "Cloud infrastructure", "Security integration", "On-Premises Access", "WAM", "Okta Access Gateway", "Strategic engagement", "Solution architecture", "Technical leadership", "Field enablement", "Market influence", "Customer-driven innovation", "Identity Platform", "On-premises environments", "Legacy WAM stacks", "Header-based applications", "ERP systems", "Identity synchronization", "Access between on-premises", "Cloud", "Protocols", "Cloud Infrastructure", "NHI attack surface", "Security Ecosystem Integration", "Automated threat response", "Identity and security space", "Certified Identity Professional", "CISSP", "CCSP", "CISM", "Okta", "CA Siteminder", "PingAccess", "OAM", "Splunk", "Sentinel", "Terraform", "Pulumi" ], "skillCount" : 40, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 791.96387, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d9f6d74d8ee00a0c5afbc", "title" : "Identity & Access Management Analyst", "company" : "Avera", "salary" : { "min" : 63960.0, "max" : 96200.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Sioux Falls, SD", "locations" : [ "Sioux Falls, SD", "United States of America" ], "timestamp" : "2026-06-16T02:21:13.659", "fingerprint" : "8fd4d81f784b3c039806fd0ddc1350755a483265a0d164de4b2fce9fbb6fd28f", "source" : "workday", "language" : "en", "applyUrl" : "https://avera.wd5.myworkdayjobs.com/avera-careers/job/Sioux-Falls-SD/Identity---Access-Management-Analyst_R-260024363", "externalId" : "R-260024363", "industryFunction" : { }, "locationPoint" : "43.54369,-96.72796", "structuredLocations" : [ { "city" : "Sioux Falls", "state" : "South Dakota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.5476008,-96.7293629" } ], "locationText" : "Sioux Falls, South Dakota, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "**Location:** Avera Downtown Building-Sioux Falls **Worker Type:** Regular **Work Shift:** Day Shift (United States of America) **Pay Range:** _The pay range for this position is listed below. Actual pay rate dependent upon experience._ $63,960.00 - $96,200.00 **Position Highlights** **You Belong at Avera** **Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.** **A Brief Overview** Apply expertise in Identity and Access Management (IAM) to analyze and support IAM solutions. Verify and validate appropriate user privileges, assigned credentials, trustworthiness, and appropriately granted resource access rights to users. Responsible for the support and administration of IAM, and manual provisioning tools and processes. This position will maintain and build processes to improve the user lifecycle experience for Avera owned and leased locations, managed locations, and third party users. It will also provide support for regulatory audits through access certification and identity data mining. Partnering with business units and support areas to identify process improvements and provisioning gaps are key functions in this job. This role may focus on technical or administrative aspects of IAM and PAM or encompass a mixture of both. **What you will do ** * Maintain and support the following IAM technologies: Identity Lifecycle Management and user provisioning/de-provisioning. User provisioning/de-provisioning. Identity Governance and Administration (IGA) for aggregating application and system data for access certification. * Leverage knowledge and expertise of ticketing system software for manual provisioning requests and processes. * Drive root cause analysis, troubleshooting and support of IAM and PAM incidents. * Work with a dynamic IAM team to support multiple competing priorities at the same time including: project work, production support, and daily incident and problem resolution activity. * Conduct periodic user access reviews for critical applications to ensure regulatory compliance. * Assist with user acceptance testing and rollout solutions that meet end-user needs and objectives. * Build relationships across the organization to identify and solve access issues. Collaborate with IAM stakeholders and business lines to meet project and program delivery milestones. * Seek opportunities for efficiencies, automation, and overall improvements in the IAM and PAM programs. * Analyze data using IAM tools to provide recommendations to improve the IAM program. Create reference documentation for IAM processes. * Monitor user activity in the IAM systems. Report on IAM system activity. **Essential Qualifications** The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. **Required Education, License/Certification, or Work Experience: ** * At least 2 years experience in Identify and Access Management or a related field * Experience using Microsoft Active Directory and IT Service Management software * 4-6 years progressive experience in managing healthcare business functions * Experience in project management, operational efficiency improvements, process standardization improvements, and/or improved outcome activities **Preferred Education, License/Certification, or Work Experience: ** * Bachelor's in related technical discipline * Certified Information Systems Auditor (CISA) - ISACA * Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium (ISC2) * Security+ - Computing Technology Industry Association (CompTIA) * Experience integrating IAM products in an enterprise environment * Experience in making and implementing decisions in a complex, consensus-oriented environment **Expectations and Standards ** * Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. * Promote Avera’s values of compassion, hospitality, and stewardship. * Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. * Maintain confidentiality. * Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. * Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. **Benefits You Need & Then Some** Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. * PTO available day 1 for eligible hires. * Up to 5% employer matching contribution for retirement * Career development guided by hands-on training and mentorship _Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to_[ _talent @avera.org_](mailto:talent@avera.org) _._", "summaryDescription" : "Identity & Access Management Analyst at Avera", "postedDate" : "2026-06-11T20:01:54.850", "createdAt" : "2026-06-14T20:01:54.821", "lastUpdated" : "2026-06-16T02:21:13.659", "ingestTimestamp" : "2026-06-14T20:01:54.821", "mongoId" : "6a2d9f6d74d8ee00a0c5afbc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://avera.wd5.myworkdayjobs.com/avera-careers/job/Sioux-Falls-SD/Identity---Access-Management-Analyst_R-260024363", "salaryAnnualMin" : 63960, "salaryAnnualMax" : 96200, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 772.4447, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30787bf292fd229c02b552", "title" : "Lead Architect", "company" : "Nexthink", "industry" : "Computer Software", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Architect in Lausanne, Switzerland, adjusted for seniority, company size, and the technology industry." }, "location" : "Lausanne, VD, CH", "locations" : [ "Lausanne", "VD", "CH" ], "timestamp" : "2026-06-16T12:54:29.282", "fingerprint" : "fc7f3893bb0a4a85a3ee9fc9cf07ef6d59c8f07b73acf25b3a0fe445307b9812", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Nexthink/744000132133739-lead-architect", "externalId" : "744000132133739", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lausanne", "state" : "Vaud", "country" : "Switzerland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "46.5218269,6.6327025" } ], "locationText" : "Lausanne, Vaud, Switzerland", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "technicalSkills" : "AI, Machine Learning, Cloud, Data architecture, Microservices, Distributed systems, AWS, Azure, GCP", "professionalSkills" : [ "System design", "Technical leadership", "Product strategy" ], "hardSkillsList" : [ "Architecture roadmap", "AI integration", "Platform evolution", "Cloud-native architecture", "Data pipelines" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Architecture roadmap", "level" : "intermediate" }, { "name" : "AI integration", "level" : "intermediate" }, { "name" : "Platform evolution", "level" : "intermediate" }, { "name" : "Cloud-native architecture", "level" : "intermediate" }, { "name" : "Data pipelines", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "AI, Cloud architecture, Platform evolution", "majorSkillsList" : [ "AI", "Cloud architecture", "Platform evolution" ], "coreResponsibilities" : "Define architecture roadmap, Drive architecture roadmap, Set direction scale, Set direction resilience, Set direction AI integration, Set direction platform evolution, Own architectural domains, Drive domains to production, Align architecture decisions, Build architecture team, Create shared practices, Create architectural forums, Communicate architectural vision, Evaluate emerging technologies, Make principled decisions, Advise engineering teams", "teamCollaboration" : "Product leadership; Engineering leadership; Executive leadership; Senior architects; Technical stakeholders; Non-technical stakeholders", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Digital employee experience; Cloud-native architecture; Distributed systems; High-volume data pipelines; AI/ML infrastructure; High-growth SaaS", "domainList" : [ "digital-employee-experience", "cloud-native-architecture", "distributed-systems", "high-volume-data-pipelines", "ai-ml-infrastructure", "high-growth-saas" ], "domainSpecificKnowledge" : [ "Digital employee experience", "Cloud-native architecture", "Distributed systems", "High-volume data pipelines", "AI/ML infrastructure", "High-growth SaaS" ], "communicationSkills" : "Communicate vision clearly; Technical language; Business language", "problemSolvingSkills" : "Diagnose issues; Fix issues", "specialRequirements" : "Relocation support", "qualificationsBasic" : "10+ years software architecture experience, Design and deliver large-scale platforms, High-performance cloud-native platforms, Deep expertise cloud-native architecture, Microservices experience, Distributed systems experience, High-volume data pipelines experience, Meaningful exposure to AI/ML, Background in high-growth SaaS", "qualificationsPreferred" : "AWS experience desirable, Azure experience desirable, GCP experience desirable, Experience at Director level, Experience at Senior Director level, Experience at VP level, Staff Architect experience, Principal Architect experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Nexthink is the leader in digital employee experience (DEX) management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 25 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. With over 20 years of product innovation, we're now in the most exciting chapter of our journey: becoming an AI-native company. The architecture decisions being made right now will define Nexthink's next decade. That's where you come in. We're looking for a Lead Architect to own the architectural direction of the Nexthink Platform. This is a hands-on, high-influence role, reporting directly to the CTO, and responsible for setting the vision, driving technical decisions, and shaping how AI, cloud, and data architecture come together across the product. You'll lead a team of six senior architects based across Europe and work closely with Engineering, Product, and Executive leadership to define how Nexthink's platform evolves. Your technical depth, clear communication, and ability to earn trust across a strong, opinionated engineering organization will ensure success. If you're the kind of architect who wants to be close to the work, have a clear point of view, and wants to build something that truly matters, this is the role for you. What you will do: * Define and drive Nexthink's architecture roadmap, setting direction across scale, resilience, AI integration, and platform evolution * Be a hands-on contributor: own specific architectural domains personally and drive them through to production * Work closely with Product and Engineering leadership to align architecture decisions with the product roadmap and business objectives * Build a coherent, high-performing architecture team from a strong group of senior individual contributors, creating shared practices, architectural forums, and a culture of technical excellence * Communicate architectural vision clearly to technical and non-technical stakeholders, including the CEO and CPO * Evaluate emerging technologies, especially AI and machine learning infrastructure, and make principled decisions about what belongs in the platform and when * Serve as a technical authority across the organization, advising engineering teams on design decisions, patterns, and trade-offs ## Qualifications Experience & Background * 10+ years of hands-on software architecture experience in product-based engineering environments * A proven track record of designing and delivering large-scale, high-performance, cloud-native platforms to production * Deep expertise in cloud-native architecture, including microservices, distributed systems and high-volume data pipelines. AWS, Azure, or GCP experience is desirable, but we care about depth of thinking more than the specific cloud technology * Meaningful exposure to AI and Machine Learning in the last two years, whether through building, integrating or actively shaping architectural direction * Background in high-growth SaaS or product companies with a strong understanding of what it means to ship, scale, and iterate under real constraints * Experience at Director, Senior Director, or VP level, or as a Staff/Principal Architect with equivalent scope How You Work * You're fluent in both technical and business language, able to go deep on architecture in one conversation and discuss business impact in the next * A leader who influences through credibility rather than authority, earning trust by engaging in the details and communicating clearly * Comfortable with ambiguity and transformation, recognizing that Nexthink is evolving, and this role helps defines where it lands * Naturally hands-on, enjoying working through the hardest architectural problems and not only delegating them * Intentional about building strong relationships with your team, your peers in engineering and product, and with senior leadership This role is based in Lausanne, Switzerland. We're looking for someone who is either already local or genuinely committed to relocating. Nexthink provides relocation support and has a strong presence in the Lausanne region. We've welcomed people from Zurich, across Switzerland, and from broader Europe, and we are happy to have that conversation openly. ## Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: * \uD83D\uDCBC Permanent Contract and a competitive compensation package. * \uD83D\uDCCD Beautiful office, conveniently located next to the Prilly-Malley train station * \uD83C\uDFE1 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. * \uD83C\uDFD6️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. * \uD83E\uDD38 Free access to a fitness centre inside the building. * \uD83D\uDE9E Reimbursement of the half-fare travel card for public transport. * \uD83E\uDDD1‍\uD83C\uDFEB Reimbursement up to 50% of the cost of French classes. * \uD83C\uDF49 Fresh fruit, cookies, and soft drinks as well. * \uD83E\uDD1D Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! * \uD83D\uDCE3 Bonuses for referring successful hires after three months of continuous employment. * \uD83D\uDE9A We offer a relocation package to people who are coming from another country.", "summaryDescription" : "Lead Architect at Nexthink. Skills: AI, Cloud architecture, Platform evolution. Define architecture roadmap. 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Engineering leadership; Executive leadership; Senior architects; Technical stakeholders; Non-technical stakeholders", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Digital employee experience; AI-native company; Cloud-native architecture; Distributed systems; High-volume data pipelines; High-growth SaaS", "domainList" : [ "digital-employee-experience", "ai-native-company", "cloud-native-architecture", "distributed-systems", "high-volume-data-pipelines", "high-growth-saas" ], "domainSpecificKnowledge" : [ "Digital employee experience", "AI-native company", "Cloud-native architecture", "Distributed systems", "High-volume data pipelines", "High-growth SaaS" ], "communicationSkills" : "Technical communication; Business communication; Clear communication", "problemSolvingSkills" : "Diagnose issues; Fix issues", "specialRequirements" : "Relocation commitment", "qualificationsBasic" : "10+ years software architecture experience, Design and deliver large-scale platforms, High-performance cloud-native platforms, Deep expertise cloud-native architecture, Microservices experience, Distributed systems experience, High-volume data pipelines experience, Meaningful AI/ML exposure, Experience in high-growth SaaS companies, Experience at Director/Senior Director/VP level, Staff/Principal Architect with equivalent scope", "qualificationsPreferred" : "AWS, Azure, or GCP experience desirable", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Nexthink is the leader in digital employee experience (DEX) management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 25 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. With over 20 years of product innovation, we're now in the most exciting chapter of our journey: becoming an AI-native company. The architecture decisions being made right now will define Nexthink's next decade. That's where you come in. We're looking for a Lead Architect to own the architectural direction of the Nexthink Platform. This is a hands-on, high-influence role, reporting directly to the CTO, and responsible for setting the vision, driving technical decisions, and shaping how AI, cloud, and data architecture come together across the product. You'll lead a team of six senior architects based across Europe and work closely with Engineering, Product, and Executive leadership to define how Nexthink's platform evolves. Your technical depth, clear communication, and ability to earn trust across a strong, opinionated engineering organization will ensure success. If you're the kind of architect who wants to be close to the work, have a clear point of view, and wants to build something that truly matters, this is the role for you. What you will do: * Define and drive Nexthink's architecture roadmap, setting direction across scale, resilience, AI integration, and platform evolution * Be a hands-on contributor: own specific architectural domains personally and drive them through to production * Work closely with Product and Engineering leadership to align architecture decisions with the product roadmap and business objectives * Build a coherent, high-performing architecture team from a strong group of senior individual contributors, creating shared practices, architectural forums, and a culture of technical excellence * Communicate architectural vision clearly to technical and non-technical stakeholders, including the CEO and CPO * Evaluate emerging technologies, especially AI and machine learning infrastructure, and make principled decisions about what belongs in the platform and when * Serve as a technical authority across the organization, advising engineering teams on design decisions, patterns, and trade-offs ## Qualifications Experience & Background * 10+ years of hands-on software architecture experience in product-based engineering environments * A proven track record of designing and delivering large-scale, high-performance, cloud-native platforms to production * Deep expertise in cloud-native architecture, including microservices, distributed systems and high-volume data pipelines. AWS, Azure, or GCP experience is desirable, but we care about depth of thinking more than the specific cloud technology * Meaningful exposure to AI and Machine Learning in the last two years, whether through building, integrating or actively shaping architectural direction * Background in high-growth SaaS or product companies with a strong understanding of what it means to ship, scale, and iterate under real constraints * Experience at Director, Senior Director, or VP level, or as a Staff/Principal Architect with equivalent scope How You Work * You're fluent in both technical and business language, able to go deep on architecture in one conversation and discuss business impact in the next * A leader who influences through credibility rather than authority, earning trust by engaging in the details and communicating clearly * Comfortable with ambiguity and transformation, recognizing that Nexthink is evolving, and this role helps defines where it lands * Naturally hands-on, enjoying working through the hardest architectural problems and not only delegating them * Intentional about building strong relationships with your team, your peers in engineering and product, and with senior leadership This role is based in Lausanne, Switzerland. We're looking for someone who is either already local or genuinely committed to relocating. Nexthink provides relocation support and has a strong presence in the Lausanne region. We've welcomed people from Zurich, across Switzerland, and from broader Europe, and we are happy to have that conversation openly. ## Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: * \uD83D\uDCBC Permanent Contract and a competitive compensation package. * \uD83D\uDCCD Beautiful office, conveniently located next to the Prilly-Malley train station * \uD83C\uDFE1 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. * \uD83C\uDFD6️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. * \uD83E\uDD38 Free access to a fitness centre inside the building. * \uD83D\uDE9E Reimbursement of the half-fare travel card for public transport. * \uD83E\uDDD1‍\uD83C\uDFEB Reimbursement up to 50% of the cost of French classes. * \uD83C\uDF49 Fresh fruit, cookies, and soft drinks as well. * \uD83E\uDD1D Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! * \uD83D\uDCE3 Bonuses for referring successful hires after three months of continuous employment. * \uD83D\uDE9A We offer a relocation package to people who are coming from another country.", "summaryDescription" : "Lead Architect at Nexthink. Skills: AI Architecture, Cloud Architecture, Data Architecture, Platform Evolution. Define architecture roadmap. Drive architecture roadmap", "postedDate" : "2026-06-15T07:48:33.000", "createdAt" : "2026-06-15T21:55:23.133", "lastUpdated" : "2026-06-16T05:32:54.793", "ingestTimestamp" : "2026-06-15T21:55:23.133", "mongoId" : "6a30531ef292fd229cf1124e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Architecture roadmap definition", "AI integration", "Platform evolution", "Cloud-native architecture", "High-volume data pipelines", "SaaS scaling", "Iterative development", "Leadership", "Credibility", "Clarity", "Relationship building", "AI Architecture", "Cloud Architecture", "Data Architecture", "Platform Evolution", "System design", "Technical leadership", "Product strategy", "Roadmap planning", "Digital employee experience", "AI-native company", "Distributed systems", "High-growth SaaS" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 753.79364, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306347f292fd229cf9d1b2", "title" : "Lead Patient Access Advocate", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Patient Access Advocate in Georgetown, United States, adjusted for seniority and industry." }, "location" : "Georgetown, KY, United States", "locations" : [ "Georgetown", "KY", "United States" ], "timestamp" : "2026-06-16T13:36:33.325", "fingerprint" : "9e5a7ef4e3f8a0a665202a5ef819aea29ad719a26ab8d573c46a49e44c4b3629", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013622296-lead-patient-access-advocate", "externalId" : "3743990013622296", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Georgetown", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.2099837,-84.5597128" } ], "locationText" : "Georgetown, Kentucky, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Advocate for patient needs, Resolve patient access issues, Coordinate with internal teams, Manage patient inquiries, Ensure smooth patient flow, Maintain patient records, Provide excellent customer service, Train and mentor staff", "teamCollaboration" : "Internal teams; External partners", "domainKnowledge" : "Patient access; Healthcare operations", "domainList" : [ "patient-access", "healthcare-operations" ], "domainSpecificKnowledge" : [ "Patient access", "Healthcare operations" ], "communicationSkills" : "Patient advocacy; Interpersonal communication", "documentationSkills" : "Patient records", "problemSolvingSkills" : "Problem resolution", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Full Time Days Lead Patient Access Advocate. Note: Start date upon hire would not be until September 1, 2026 as this is a new site/location opening in December. We will provide training at our nearby locations beginning 9/1/2026. We are seeking candidates with a minimum of 6 months of Patient Registration experience as well as experience with Leader/Supv duties. The Lead Patient Access Advocate displays leadership skills to lead a wide range of duties in support of Patient Access Team efficiencies, which may include but are not limited to: driving team performance accountability, leading patient access team daily operations, and collaborating with others in process and operational excellence. This role is responsible for providing feedback on daily registration processes and staffing issues to leadership. They provide assistance to the Patient Access team as necessary to ensure compliance with department policies and procedures. They assist leadership as necessary with staffing, report reconciliation, and other duties as assigned. In this position, it is imperative to be able to consistently maintain a pleasant, professional demeanor and make patients and employees always feel welcome. The ability to multitask is a must. • Model patient experience expectations and ensure team is adhering to the patient experience expectations. • Driving Patient Access Metrics (Callbacks, Bedside, NPS, RQA, etc.) • Maintain an appropriate Patient Access environment that is friendly and respectful. • Expertise knowledge of and ability to perform Patient Access duties: verifying benefits, check patients in and out and collect copayments, coinsurance, deductibles. • Create and maintain the Patient Access Schedule for assigned location. • Covers voids or when coverage is not located • Train and mentor new Patient Access staff. • Assist leader in interviewing candidates • Prepare appropriate access for new hires • Complete first 90-day review for new hires • Implement Patient Access Policies and Procedures with input from Leadership. • Daily Reconciliation of Cash intake, Credit Card Receipts, Patient Petty Cash, and Bank Deposits. • Daily Reconciliation of ED Acknowledgment Forms • Conduct Quarterly Patient Access Staff Meetings • Assigned to work all Downtimes • Maintains Downtime Binder • Reconciles and backloads all patient info • Ensures staff is trained in this process ## Qualifications • High School Diploma or GED required • 2-4-year college degree in Business, Accounting, Medical Administration or related area preferred • Minimum of 2 years’ experience in a medical office setting • Minimum of 2 years’ experience in a supervisory or lead role preferred • Familiar with health insurance and the insurance verification process. • Patient Registration/Medical record system experience needed. • Must be computer literate (Word, Excel, Outlook) • Ability to perform multiple tasks simultaneously, and to prioritize multiple demands effectively • Exceptional communication skills and customer service is required • Solid work history • Be flexible with hours, as staffing of 24/7 units may require flexibility • This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. • This position also requires working near moving mechanical parts. This position would require exposure to moderate noise, such as business printers and computers. • Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). • Ensure that patient records are accurate and complete. • Assist the leader in ensuring all personnel department policies and procedures are followed. • Provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patients to return. • Assist in resolving patient concerns. Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation techniques. • Ability to manage conflict and appropriately request the help of a leader when needed. • Coordinate workflow processes with the hospital partner as needed. • Follow all HIPAA policies and procedures. • Follow and enforce all company policies. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. ## Additional Information Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.", "summaryDescription" : "Lead Patient Access Advocate at Intuitive Health. Advocate for patient needs. Resolve patient access issues", "postedDate" : "2026-06-15T16:23:18.000", "createdAt" : "2026-06-16T00:31:04.431", "lastUpdated" : "2026-06-16T13:36:33.325", "ingestTimestamp" : "2026-06-16T00:31:04.431", "mongoId" : "6a306347f292fd229cf9d1b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Patient access", "Healthcare operations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 743.0907, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176c574d8ee00a0c1ad5f", "title" : "Senior Software Dev Engineer - AWS Identity Access Management, AWS IAM Propagation", "company" : "Amazon.com Services LLC", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 100000.0, "max" : 227400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T04:33:05.063", "fingerprint" : "7d004a76993e6b182f1436c98b588029bca6d63f5c7fb39a5645a0a2f972e07b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10439001/apply", "externalId" : "af0d7d03-8f93-4d90-92f0-f4e03a4cbb05", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, Cloud computing, Machine learning, Artificial intelligence, Data lakes, Data analytics, Internet of Things", "professionalSkills" : [ "System interdependencies", "System limitations" ], "hardSkillsList" : [ "Performance", "Scalability", "Architecture" ], "softSkillsList" : [ "Customer obsession", "Mentoring" ], "hardSkills" : [ { "name" : "Performance", "level" : "intermediate" }, { "name" : "Scalability", "level" : "intermediate" }, { "name" : "Architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer obsession" }, { "name" : "Mentoring" } ], "majorSkills" : "Identity Access Management, AWS IAM Propagation, Distributed systems", "majorSkillsList" : [ "Identity Access Management", "AWS IAM Propagation", "Distributed systems" ], "coreResponsibilities" : "Build solutions on global scale, Own systems end to end, Influence technology direction, Drive mission critical projects, Mentor junior team members, Create systems and services, Implement systems and services, Deploy systems and services, Decompose complex problems, Understand system interdependencies, Understand system limitations, Share knowledge of patterns, Share knowledge of methods", "teamCollaboration" : "Work with senior engineers; Work with principal engineers; Work with talented teams", "domainKnowledge" : "Identity; Authentication; Authorization; Cloud platform; Utility computing; Compute services; Database services; Storage services; Internet of Things; Platform services; Productivity apps", "domainList" : [ "identity", "authentication", "authorization", "cloud-platform", "utility-computing", "compute-services", "database-services", "storage-services", "internet-of-things", "platform-services", "productivity-apps" ], "domainSpecificKnowledge" : [ "Identity", "Authentication", "Authorization", "Cloud platform", "Utility computing", "Compute services", "Database services", "Storage services", "Internet of Things", "Platform services", "Productivity apps" ], "continuousLearning" : "Formal mentor search; Work and train together; Career progression support", "innovationCreativity" : "Push technical boundaries; Innovate with customer", "problemSolvingSkills" : "Functionally decompose complex problems", "qualificationsBasic" : "5+ years software development experience, 5+ years programming experience, 5+ years system design/architecture experience, Experience as mentor or tech lead", "qualificationsPreferred" : "5+ years full SDLC experience, Bachelor's degree in computer science, Experience managing large-scale distributed systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Web Services (AWS) Identity team builds, operates, and innovates the identity, authentication, and authorization stack for the AWS cloud. Our mission is to push the technical boundaries to enable AWS customers to run their business workloads confidently and securely. As part of this mission, we leverage customer obsession and technologies to help customers set appropriate access controls across all their AWS environments. We are seeking a software developer engineer to be part of our team to build solutions on a global scale, own their systems end to end, and influence the direction of technology used by all AWS services around the world. In this role, you will have the opportunity to drive mission critical projects, work with senior and principal engineers, and help mentor more junior team members. As an SDE on our team you will: · Create and collaborate in the design, implementation, and deployment of systems and services · Work and grow with talented teams delivering impactful projects · Functionally decompose complex problems into simple, straight-forward solutions while understanding system interdependencies and limitations · Share your knowledge of the most effective performance, scalability, architecture, and engineering patterns and methods AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications: - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent - Experience designing, building, operating, and managing large-scale distributed systems or web services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually", "summaryDescription" : "Senior Software Dev Engineer - AWS Identity Access Management, AWS IAM Propagation at Amazon.com Services LLC. Skills: Identity Access Management, AWS IAM Propagation, Distributed systems. Build solutions on global scale. Own systems end to end", "postedDate" : "2026-06-13T12:54:43.951", "createdAt" : "2026-06-13T12:54:43.951", "lastUpdated" : "2026-06-15T04:33:05.063", "ingestTimestamp" : "2026-06-13T12:54:43.951", "mongoId" : "6a2176c574d8ee00a0c1ad5f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10439001/apply", "salaryAnnualMin" : 100000, "salaryAnnualMax" : 227400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Performance", "Scalability", "Architecture", "Customer obsession", "Mentoring", "Identity Access Management", "AWS IAM Propagation", "Distributed systems", "System interdependencies", "System limitations", "Identity", "Authentication", "Authorization", "Cloud platform", "Utility computing", "Compute services", "Database services", "Storage services", "Internet of Things", "Platform services", "Productivity apps" ], "skillCount" : 21, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 728.90485, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69fda4e34c40e2acd1b99784", "title" : "Software Development Manager - AWS Identity & Access, AWS IAM Identity Center", "company" : "Amazon Development Centre Canada ULC", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 171400.0, "max" : 286200.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Vancouver, British Columbia, CAN", "locations" : [ "Vancouver, British Columbia, CAN" ], "timestamp" : "2026-06-15T06:19:28.594", "fingerprint" : "ee7a61be2cbacedd336459d8ef63147686f865daf88b303feba9bac8b5fde623", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10412352/apply", "externalId" : "4f68fe27-492c-41f6-95d4-9884795eebbe", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "AWS, Machine learning, Data analysis", "professionalSkills" : [ "System design", "Technical leadership" ], "hardSkillsList" : [ "Cloud computing", "Service operations", "Data collections" ], "softSkillsList" : [ "Leadership", "Mentoring", "Ownership", "Accountability" ], "hardSkills" : [ { "name" : "Cloud computing", "level" : "intermediate" }, { "name" : "Service operations", "level" : "intermediate" }, { "name" : "Data collections", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Ownership" }, { "name" : "Accountability" } ], "majorSkills" : "Cloud Security, Team Management", "majorSkillsList" : [ "Cloud Security", "Team Management" ], "coreResponsibilities" : "Develop and execute project plans, Handle day-to-day activities of engineering team, Staffing, mentoring, and growing engineering team, Operations of the service, Architect and develop technical design, Report on development status, Report on quality status, Report on operations status, Report on system performance", "teamCollaboration" : "Customer-oriented environment; International and diverse team", "projectManagementSkills" : [ "Agile environment" ], "domainKnowledge" : "AWS Identity; Access management; Authentication; Authorization; Permission experience; Cloud computing; Service operations", "domainList" : [ "aws-identity", "access-management", "authentication", "authorization", "permission-experience", "cloud-computing", "service-operations" ], "domainSpecificKnowledge" : [ "AWS Identity", "Access management", "Authentication", "Authorization", "Permission experience", "Cloud computing", "Service operations" ], "communicationSkills" : "Collect requirements; Describe software product features; Describe technical designs; Describe product strategy", "continuousLearning" : "Learning experiences; Knowledge sharing; Mentorship", "innovationCreativity" : "Innovating with the customer; Definition for new features; Definition for new initiatives; Definition for new AWS services", "problemSolvingSkills" : "Automated reasoning", "qualificationsBasic" : "3+ years engineering team management, 7+ years working within engineering teams, 3+ years designing or architecting systems, 8+ years leading definition and development of multi tier web services, Knowledge of engineering practices and patterns, Experience partnering with product or program management", "qualificationsPreferred" : "Experience communicating with users, technical teams, and senior leadership, Experience recruiting, hiring, mentoring, and managing teams", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The AWS Identity team builds the secure identity, access, and resource management foundation for customers to scale in the AWS Cloud. By joining the AWS Identity team, you will work on massively scalable, core technologies used for authentication and authorization to all AWS services (such as Amazon EC2, Amazon S3, and Amazon DynamoDB). Our mission is to make it easier, safer and convenient for AWS customers to run their business workloads confidently and securely. As part of this mission, we process large amounts of data and leverage large scale data analysis techniques such as machine learning and automated reasoning to help customers set appropriate access controls across all their AWS environments. AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. A successful candidate for this position is a hands-on manager with established background in either IT operations, cloud computing, or software as a service. You are interested in delivering high-performing, reliable systems in a distributed environment, building and using large data collections and machine learning to deliver the next generation permission experience for all AWS customers. It is a highly technical space. A big part of your role will be to grow and develop your team members and make them successful. You should be able to coach, lead and guide on career, technical and growth topics. You like working in a customer-oriented environment, managing with positive honest feedback, and look forward to work in a high quality international and diverse team. A big part of your role will be to grow and develop each individual in your team and make them successful and happy in their career. Finally, you will help drive the definition for new features and initiatives or even new AWS services, so you should be comfortable with ambiguity, willing to roll up your sleeves to do the definitional and set-up work needed, quickly unblock your team and have a high level of ownership and accountability. Key Responsibilities: - Develop and execute project plans and delivery commitments; handle the day-to-day activities of the engineering team within an agile environment. - Staffing, mentoring, and growing a best-of-class engineering team. - Operations of the service as a critical system. - Work closely with the engineers to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor. - Report on status of development, quality, operations, and system performance to management. About Us Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Basic Qualifications: - 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams Preferred Qualifications: - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually", "summaryDescription" : "Software Development Manager - AWS Identity & Access, AWS IAM Identity Center at Amazon Development Centre Canada ULC. Skills: Cloud Security, Team Management. Develop and execute project plans. Handle day-to-day activities of engineering team", "postedDate" : "2026-06-13T07:24:35.504", "createdAt" : "2026-06-13T07:24:35.504", "lastUpdated" : "2026-06-15T06:19:28.594", "ingestTimestamp" : "2026-06-13T07:24:35.504", "mongoId" : "69fda4e34c40e2acd1b99784", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10412352/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Cloud computing", "Service operations", "Data collections", "Leadership", "Mentoring", "Ownership", "Accountability", "Cloud Security", "Team Management", "System design", "Technical leadership", "Agile environment", "AWS Identity", "Access management", "Authentication", "Authorization", "Permission experience" ], "skillCount" : 17, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 713.2503, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2aa66d74d8ee00a06b90dc", "title" : "Identity Access Management (IAM) Engineer", "company" : "Barbaricum", "salary" : { "min" : 8500000.0, "max" : 1.3E7, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Identity Access Management (IAM) Engineer in the Government industry, adjusted for a remote work mode." }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "Certified Information Systems Security Professional (CISSP)", "AWS Certified Security – Specialty", "Microsoft Certified: Identity and Access Administrator Associate" ], "timestamp" : "2026-06-14T20:50:55.595", "fingerprint" : "d2f24b371b1639a8ee24d169a51ae40a4151678bbfba9ea7f7e2d084be659391", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/barbaricum/jobs/5252234008", "externalId" : "5252234008", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "minimumEducation" : "Bachelor's", "technicalSkills" : "SAML, OAuth, OpenID Connect, RBAC, MFA, AWS IAM, Microsoft Entra ID, Okta, Ping Identity", "professionalSkills" : [ "Identity governance", "Identity federation", "Zero-trust security" ], "hardSkillsList" : [ "IAM principles", "Security controls" ], "hardSkills" : [ { "name" : "IAM principles", "level" : "intermediate" }, { "name" : "Security controls", "level" : "intermediate" } ], "majorSkills" : "Identity Access Management, Cloud security, Cybersecurity", "majorSkillsList" : [ "Identity Access Management", "Cloud security", "Cybersecurity" ], "coreResponsibilities" : "Designing IAM solutions, Implementing IAM solutions, Managing IAM solutions, Ensuring secure authentication, Ensuring authorization, Ensuring identity governance, Supporting secure enterprise environments, Integrating IAM solutions", "teamCollaboration" : "Cybersecurity teams; Infrastructure teams; Application development teams", "domainKnowledge" : "DoD frameworks; DoD IL2; DoD IL4; DoD IL5; Regulated environments", "domainList" : [ "dod-frameworks", "dod-il2", "dod-il4", "dod-il5", "regulated-environments" ], "domainSpecificKnowledge" : [ "DoD frameworks", "DoD IL2", "DoD IL4", "DoD IL5", "Regulated environments" ], "specialRequirements" : "Secret DoD government clearance, Off-site position", "qualificationsBasic" : "minimum of five (5) years of equivalent experience in IAM engineering, SECRET Security Clearance", "qualificationsPreferred" : "Certified Information Systems Security Professional (CISSP), AWS Certified Security – Specialty, Microsoft Certified: Identity and Access Administrator Associate", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent. Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team. This position is in support of US Southern Command under the Enhanced Domain Awareness contract. Our team shall refine the processes, technology, infrastructure, and personnel necessary to transition EDA into a scalable, distributed intelligence ecosystem. Leveraging the existing EDA infrastructure, this effort enhances cyber security, structured governance, metadata lineage, and data transformation capabilities of the command. NOTE: This position is contingent upon award of contract, expected in the next 30-60 days. Job Title: IAM Engineer Position Overview The Identity and Access Management (IAM) Engineer is responsible for designing, implementing, and managing secure IAM solutions across cloud and on-premises environments. This role plays a critical part in protecting organizational assets by ensuring secure authentication, authorization, and identity governance aligned with compliance and security standards, including Department of Defense (DoD) frameworks. Supporting secure enterprise environments that span cloud and on-premises systems, the position requires close coordination across cybersecurity, infrastructure, and application development teams. This position is an off-site position and requires a Secret DoD government clearance. Knowledge, Skills, and Abilities Strong knowledge of IAM principles, frameworks, and best practices Proficiency in authentication and authorization protocols (SAML, OAuth, OpenID Connect) Experience implementing RBAC, MFA, and identity federation in hybrid environments Strong knowledge of DoD IL2, IL4, and IL5 compliance frameworks and security controls Required Experience Demonstrated experience designing and managing IAM frameworks in cloud environments (AWS and/or Azure) Experience configuring and managing identity governance and administration tools Proven experience implementing zero-trust security models Hands-on experience integrating IAM solutions across enterprise systems such as Microsoft Entra ID, Okta, Ping Identity, and AWS IAM Experience supporting compliance and security requirements within regulated environments Required Qualifications Bachelor’s degree in Cybersecurity, Information Assurance, Computer Science, or a related field or minimum of five (5) years of equivalent experience in IAM engineering. SECRET Security Clearance Preferred Certifications (Not Required) Certified Information Systems Security Professional (CISSP) AWS Certified Security – Specialty Microsoft Certified: Identity and Access Administrator Associate EEO Commitment All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.", "summaryDescription" : "Identity Access Management (IAM) Engineer at Barbaricum. Skills: Identity Access Management, Cloud security, Cybersecurity. Designing IAM solutions. Implementing IAM solutions", "postedDate" : "2026-06-11T18:38:31.891", "createdAt" : "2026-06-11T18:38:31.891", "lastUpdated" : "2026-06-14T20:50:55.595", "ingestTimestamp" : "2026-06-11T18:38:31.891", "mongoId" : "6a2aa66d74d8ee00a06b90dc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 8500000, "salaryAnnualMax" : 13000000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "IAM principles", "Security controls", "Identity Access Management", "Cloud security", "Cybersecurity", "Identity governance", "Identity federation", "Zero-trust security", "DoD frameworks", "DoD IL2", "DoD IL4", "DoD IL5", "Regulated environments", "Certified Information Systems Security Professional (CISSP)", "AWS Certified Security – Specialty", "Microsoft Certified: Identity and Access Administrator Associate" ], "skillCount" : 16, "jobCategory" : "other", "jobSubcategory" : "cyber-intel", "dataQualityScore" : 0.7777778, "_score" : 704.27905, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2176d374d8ee00a0c1af9b", "title" : "Software Development Engineer - AWS Identity Access Management, AWS IAM Propagation Org Propagation & Integrity", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 70000.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T01:10:04.797", "fingerprint" : "1cb530a43b7d0293574c8385ebb9513656108be8856f59d861ff91fb5c3a85a2", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438696/apply", "externalId" : "e1ffb85f-283c-4291-b83a-8a51782f3369", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "AWS, Machine learning, Artificial intelligence", "professionalSkills" : [ "System design", "Architecture patterns", "Engineering patterns" ], "hardSkillsList" : [ "Performance tuning", "Scalability design" ], "softSkillsList" : [ "Customer obsession", "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Performance tuning", "level" : "intermediate" }, { "name" : "Scalability design", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer obsession" }, { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Identity Access Management, Cloud Security, System Design", "majorSkillsList" : [ "Identity Access Management", "Cloud Security", "System Design" ], "coreResponsibilities" : "Create systems and services, Implement systems and services, Deploy systems and services, Decompose complex problems, Understand system interdependencies, Understand system limitations, Share knowledge of patterns", "teamCollaboration" : "Work with senior engineers; Work with principal engineers; Mentor junior team members", "domainKnowledge" : "Identity; Authentication; Authorization; Access control; Cloud-native architecture", "domainList" : [ "identity", "authentication", "authorization", "access-control", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Identity", "Authentication", "Authorization", "Access control", "Cloud-native architecture" ], "continuousLearning" : "Formal mentor search; Work and train together; Learning experiences", "problemSolvingSkills" : "Functionally decompose problems", "qualificationsBasic" : "3+ years professional software development, 2+ years design or architecture, Programming with at least one language", "qualificationsPreferred" : "3+ years full SDLC experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Web Services (AWS) Identity team builds, operates, and innovates the identity, authentication, and authorization stack for the AWS cloud. Our mission is to push the technical boundaries to enable AWS customers to run their business workloads confidently and securely. As part of this mission, we leverage customer obsession and technologies to help customers set appropriate access controls across all their AWS environments. We are seeking a software developer engineer to be part of our team to build solutions on a global scale, own their systems end to end, and influence the direction of technology used by all AWS services around the world. In this role, you will have the opportunity to drive mission critical projects, work with senior and principal engineers, and help mentor more junior team members. As an SDE on our team you will: · Create and collaborate in the design, implementation, and deployment of systems and services · Work and grow with talented teams delivering impactful projects · Functionally decompose complex problems into simple, straight-forward solutions while understanding system interdependencies and limitations · Share your knowledge of the most effective performance, scalability, architecture, and engineering patterns and methods AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "Software Development Engineer - AWS Identity Access Management, AWS IAM Propagation Org Propagation & Integrity at Amazon Development Center U.S., Inc.. Skills: Identity Access Management, Cloud Security, System Design. Create systems and services. Implement systems and services", "postedDate" : "2026-06-13T09:38:49.851", "createdAt" : "2026-06-13T09:38:49.851", "lastUpdated" : "2026-06-15T01:10:04.797", "ingestTimestamp" : "2026-06-13T09:38:49.851", "mongoId" : "6a2176d374d8ee00a0c1af9b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438696/apply", "salaryAnnualMin" : 70000, "salaryAnnualMax" : 194400, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Performance tuning", "Scalability design", "Customer obsession", "Leadership", "Mentoring", "Identity Access Management", "Cloud Security", "System Design", "System design", "Architecture patterns", "Engineering patterns", "Identity", "Authentication", "Authorization", "Access control", "Cloud-native architecture" ], "skillCount" : 16, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "_score" : 692.4817, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2caf5874d8ee00a09d6ae3", "title" : "Identity and Access Management Engineer", "company" : "Signode", "industry" : "Packaging And Containers", "salary" : { "min" : 70000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Tampa, FL, United States", "locations" : [ "Tampa", "FL", "United States" ], "timestamp" : "2026-06-15T06:54:54.704", "fingerprint" : "2a6d2039eed6a64ed79665ff1a54e032e897ceb2f3debaecc507e118083bfcee", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Signode/3743990013555396-identity-and-access-management-engineer", "externalId" : "3743990013555396", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "PowerShell, Python, LotusScript, JavaScript, Active Directory, Entra ID, Azure AD, Cloud services, SaaS platforms, APIs, SSO, MFA", "professionalSkills" : [ "Systems integration", "Automation workflows" ], "hardSkillsList" : [ "Identity management", "Access management", "User onboarding", "User offboarding", "Access changes", "Authentication methods", "Role-based access" ], "softSkillsList" : [ "Analytical Skills", "Creative", "Communicator" ], "hardSkills" : [ { "name" : "Identity management", "level" : "intermediate" }, { "name" : "Access management", "level" : "intermediate" }, { "name" : "User onboarding", "level" : "intermediate" }, { "name" : "User offboarding", "level" : "intermediate" }, { "name" : "Access changes", "level" : "intermediate" }, { "name" : "Authentication methods", "level" : "intermediate" }, { "name" : "Role-based access", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical Skills" }, { "name" : "Creative" }, { "name" : "Communicator" } ], "majorSkills" : "Cloud Services, Software Development, Identity Security", "majorSkillsList" : [ "Cloud Services", "Software Development", "Identity Security" ], "coreResponsibilities" : "Build automate improve systems, Manage digital identities, Write code, Build integrations, Automate workflows, Support user onboarding, Support access management, Support security, Support Active Directory, Support Entra ID, Manage authentication methods, Maintain secure configurations, Maintain standardized configurations, Contribute to technical documentation, Contribute to standard operating procedures, Participate in design discussions, Participate in continuous improvement", "teamCollaboration" : "Global IT Cloud Services team; Global operations team; Global Identity & Access Management team; Management team; Global team design discussions", "domainKnowledge" : "Identity and Access Management; Cloud; Identity security; Enterprise identity systems; ITIL; ISO best practices", "domainList" : [ "identity-and-access-management", "cloud", "identity-security", "enterprise-identity-systems", "itil", "iso-best-practices" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Cloud", "Identity security", "Enterprise identity systems", "ITIL", "ISO best practices" ], "toolProficiency" : [ "Postman" ], "communicationSkills" : "Verbal; Written", "documentationSkills" : "Technical documentation; Standard operating procedures", "continuousLearning" : "Learn best industry practices; Gain exposure to compliance; Gain exposure to security; Gain exposure to change-management", "innovationCreativity" : "Highly Creative", "problemSolvingSkills" : "Problem-solving skills; Analytical Skills", "qualificationsBasic" : "Bachelor’s degree in computer science, Equivalent experience in the field, Programming fundamentals, Problem-solving skills, Experience with scripting or development, Basic software development concepts", "qualificationsPreferred" : "Exposure to Active Directory, Exposure to Azure, Exposure to cloud platforms, Familiarity with REST APIs, Familiarity with JSON, Familiarity with Postman, Familiarity with XML, Familiarity with HTML, Familiar with authentication concepts, Familiar with ITIL, Familiar with ISO best practices, Internship, Lab projects, GitHub work, Personal automation projects", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Signode, the Transit Packaging division of Crown Holdings, Inc. (NYSE: CCK), has its global headquarters in Tampa, Florida. Signode is a global leader in transit packaging, with over 80 manufacturing facilities across six continents and more than 7,000 workers worldwide. With over $2B in revenue, 80+ manufacturing facilities across 6 continents, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect and secure goods during warehousing and transit. Our company is a materials, processes and automation technology that have revolutionized the sector. Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $70,000 - $85,000 and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary: We are seeking an entry-level to intermediate Identity and Access Management Engineer to join our global IT Cloud Services team. This role is ideal for a soon-to-be or recent college graduate who enjoys development, scripting, and automation, and who wants to grow their career at the intersection of software development, cloud, and identity security. The position pairs up with two members of our global operations team to make the global Identity & Access Management (IAM) team. This key IAM role will report directly to our Global IT Director of Cloud Services. Essential Functions: As an entry-Level to intermediate Identity Management Engineer, you will join the Identity & Access Management (IAM) team and help build, automate, and improve systems that manage digital identities across the organization. This role is hands-on and development‑focused, where you will write code, build integrations, and automate workflows that support user onboarding, access management, and security. You will work closely with the management team and Operations Specialists while gaining exposure to real-world enterprise systems such as Active Directory, Entra ID (Azure AD), cloud services, and SaaS platforms. Development & Automation Focus * Write scripts and tools (PowerShell, Python, LotusScript, JavaScript, or similar) to automate identity-related processes * Build and improve workflows for onboarding, offboarding, and access changes * Integrate identity platforms with HR systems and business applications * Assist in developing APIs, connectors, and automation jobs that reduce manual work Identity & Cloud Foundations * Support Active Directory and Entra ID environments * Help manage authentication methods such as SSO, MFA, and role-based access * Learn how enterprise identity systems connect to cloud and SaaS platforms * Assist with maintaining secure, standardized identity configurations Learning & Growth * Learn best industry practices for Identity & Access Management (IAM) * Contribute to technical documentation and standard operating procedures * Participate in Global team design discussions and continuous improvement efforts * Gain exposure to compliance, security, and change‑management processes ## Qualifications Education: * Bachelor’s degree in computer science, Information Systems, Software Engineering, Cybersecurity, or equivalent experience in the field. * Students graduating soon or recent graduates are encouraged to apply Experience: * Strong programming fundamentals and problem‑solving skills * Experience with scripting or development (PowerShell, Python, JavaScript, or similar) * Understanding of basic software development concepts (functions, APIs, version control) * Interest in automation, systems integration, and cloud technologies Bonus Skils (Nice to Have, Not Required) * Exposure to Active Directory, Azure, or cloud platforms * Familiarity with REST APIs, JSON, Postman, XML, HTML * Familiar with authentication concepts * Familiar with ITIL and ISO best practices and the implementation of such practices in the Identity space * Internship, lab projects, GitHub work, or personal automation projects Functional Success Drivers: These competencies are what we require for an individual to be successful in this role. * Good Analytical Skills * Highly Creative * Detail Oriented * Acts with Integrity * Good Team Player * Good Communicator (Verbal & Written) ## Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at HRRecruiting@Signode.com. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.", "summaryDescription" : "Identity and Access Management Engineer at Signode. Skills: Cloud Services, Software Development, Identity Security. Build automate improve systems. Manage digital identities", "postedDate" : "2026-06-10T13:15:37.000", "createdAt" : "2026-06-13T23:19:49.314", "lastUpdated" : "2026-06-15T06:54:54.704", "ingestTimestamp" : "2026-06-13T23:19:49.314", "mongoId" : "6a2caf5874d8ee00a09d6ae3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Identity management", "Access management", "User onboarding", "User offboarding", "Access changes", "Authentication methods", "Role-based access", "Analytical Skills", "Creative", "Communicator", "Cloud Services", "Software Development", "Identity Security", "Systems integration", "Automation workflows", "Identity and Access Management", "Cloud", "Identity security", "Enterprise identity systems", "ITIL", "ISO best practices", "Postman" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 690.8172, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "69fda4e54c40e2acd1b99a69", "title" : "Senior PMT, Ads Agent Identity and Authorization Infrastructure", "company" : "Amazon.com Services LLC", "industry" : "Project/Program/Product Management--Technical, Product Management - Technical, Advertising", "salary" : { "min" : 166000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-15T03:55:38.487", "fingerprint" : "763a96e6b6fc3d765dc984b94d1ea56be0ecc3334eec285b27962de5455f4062", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10412505/apply", "externalId" : "71b4bfb3-5b17-48e8-aae2-c4e60f68c9ca", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "REST API", "professionalSkills" : [ "Product strategy", "Roadmap definition", "Product requirements", "Technical specifications", "Customer value propositions", "Product-market fit" ], "hardSkillsList" : [ "Authorization models", "Delegation tokens", "Spend controls", "Circuit breakers", "Authentication protocols" ], "hardSkills" : [ { "name" : "Authorization models", "level" : "intermediate" }, { "name" : "Delegation tokens", "level" : "intermediate" }, { "name" : "Spend controls", "level" : "intermediate" }, { "name" : "Circuit breakers", "level" : "intermediate" }, { "name" : "Authentication protocols", "level" : "intermediate" } ], "majorSkills" : "Identity management, Access management, Authorization infrastructure", "majorSkillsList" : [ "Identity management", "Access management", "Authorization infrastructure" ], "coreResponsibilities" : "Own product vision and roadmap, Define product requirements, Drive cross-functional alignment, Author PRFAQs, Author BRDs, Author technical specifications, Define and track success metrics, Represent customer and partner needs, Partner with engineering, Drive beta programs", "teamCollaboration" : "Cross-functional alignment; Engineering teams; API platform; Security teams; Partner-facing organizations; Identity teams; Authorization teams; Data teams; Access Experience teams; Ads Agent Orchestrator team; Developer Experience; Partner Enablement", "projectManagementSkills" : [ "Roadmap strategy", "Roadmap definition" ], "domainKnowledge" : "Agent identity; Agent authorization; AI agents; Agent registry; Authentication flows; Capability-scoped authorization; Advertiser controls; Audit trail; Agentic commerce; M2M auth; Short-lived tokens; OAuth extensions; Identity and access management", "domainList" : [ "agent-identity", "agent-authorization", "ai-agents", "agent-registry", "authentication-flows", "capability-scoped-authorization", "advertiser-controls", "audit-trail", "agentic-commerce", "m2m-auth", "short-lived-tokens", "oauth-extensions", "identity-and-access-management" ], "domainSpecificKnowledge" : [ "Agent identity", "Agent authorization", "AI agents", "Agent registry", "Authentication flows", "Capability-scoped authorization", "Advertiser controls", "Audit trail", "Agentic commerce", "M2M auth", "Short-lived tokens", "OAuth extensions", "Identity and access management" ], "toolProficiency" : [ "Tableau", "Qlikview", "QuickSight" ], "communicationSkills" : "Customer value propositions; Executive-level prioritization", "documentationSkills" : "PRFAQs; BRDs; Technical specifications", "problemSolvingSkills" : "Feature delivery and tradeoffs", "outcomesObjectives" : "Agent adoption; Authorization accuracy; Advertiser control adoption; Developer onboarding time", "qualificationsBasic" : "2+ years end to end product delivery, 5+ years technical product management, Bachelor's degree, Contribute to engineering discussions, Feature delivery and tradeoffs, Own/drive roadmap strategy, Manage technical products, Represent and advocate customers", "qualificationsPreferred" : "Experience using analytical tools, Building and driving adoption, Software development experience, Experience deploying IAM systems, Experience in web security, Experience with web-based applications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As AI agents become the primary interface for advertisers and partners on Amazon Ads, we are building agent-native identity and authorization infrastructure that treats AI agents as first-class participants. We believe every agent should have a unique identity, authenticate through purpose-built flows, receive only the permissions its declared purpose requires, and produce a complete audit trail of every action it takes. We're looking for a Senior Product Manager – Technical (PMT) to define and drive the product strategy for Agent Identity and Authorization Infrastructure within Amazon Ads. You will own the roadmap for how 5,000+ partners and 2M+ advertisers grant, scope, and govern AI agent access to their advertising accounts — spanning agent registry, authentication, capability-scoped authorization, advertiser-facing controls, and auditability. This is a greenfield opportunity to define the trust layer for agentic commerce at Amazon scale. Key job responsibilities - Own the end-to-end product vision and roadmap for agent identity, authentication, and authorization — from 1P agent registry through 3P developer SDK and advertiser-facing access controls - Define product requirements for capability-scoped authorization models that go beyond tool-level access to intent-bound, time-bound, and data-bound delegation - Drive cross-functional alignment across 10+ engineering teams, API platform, security, and partner-facing organizations to deliver integrated agent trust infrastructure - Author PRFAQs, BRDs, and technical specifications for new authorization primitives (agent-to-agent delegation, programmable delegation tokens, spend controls, circuit breakers) - Define and track success metrics including agent adoption, authorization accuracy, advertiser control adoption, and developer onboarding time - Represent advertiser and partner needs in executive-level prioritization, translating complex authorization concepts into clear customer value propositions - Partner with engineering to make build/buy/integrate decisions on authentication protocols (M2M auth, short-lived tokens, OAuth extensions for agents) - Drive beta programs with external partners (agencies, integrators) to validate product-market fit before scaled rollout A day in the life You'll start your day reviewing agent adoption metrics and authorization error rates across 1P and 3P surfaces. You might spend the morning in a design review with engineers debating whether capability-scoped permissions should be enforced at the gateway or service layer. After lunch, you're leading a working session with a large agency partner (like PacVue or Teikametrics) to understand how they want to register and manage multiple specialized agents under their application. In the afternoon, you're writing the product spec for the advertiser-facing Agent Access UI — where advertisers see every authorized agent, scope what each can do, and revoke access instantly. You close the day aligning with your VP on the 3P agent sandbox launch timeline for unBoxed. Your internal stakeholders include engineering (Identity, Authorization, Data, and Access Experience teams), the Ads Agent Orchestrator team, Developer Experience (DX), and Partner Enablement. Your customers are advertisers who need control over AI agents accessing their accounts, partners building agentic integrations, and internal 1P agent teams shipping skills on the Ads Agent platform. About the team The Ads Agent Identity and Authorization Infrastructure (AI²) team owns identity and access management for Amazon Ads — for both humans and AI agents. We manage registration, account management, permission controls, and ad-product eligibility that serve as gateways to Amazon Ads, impacting 5K+ partners and 2M+ advertisers globally with 800K+ registrations per year and 5M+ active users. We are a team of builders who ship at high velocity — we launched agent registry and agent authorization for 1P agents in Q1 2026, and are now extending to 3P. We value customer obsession (advertisers must trust the agents acting on their behalf), ownership (you own the product end-to-end from vision through metrics), and bias for action (we ship iteratively with real partners, not in isolation). We are based in New York (JFK19). Basic Qualifications: - 2+ years of end to end product delivery experience - 5+ years of technical product or program management experience - Bachelor's degree - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience with feature delivery and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications: - Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools - Experience in software development, or experience working with REST API based services - Experience in deploying identity and access management systems, or experience in web security and experience with web-based applications and HTTP Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 166,300.00 - 225,000.00 USD annually", "summaryDescription" : "Senior PMT, Ads Agent Identity and Authorization Infrastructure at Amazon.com Services LLC. Skills: Identity management, Access management, Authorization infrastructure. Own product vision and roadmap. Define product requirements", "postedDate" : "2026-06-13T07:46:29.901", "createdAt" : "2026-06-13T07:46:29.901", "lastUpdated" : "2026-06-15T03:55:38.487", "ingestTimestamp" : "2026-06-13T07:46:29.901", "mongoId" : "69fda4e54c40e2acd1b99a69", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10412505/apply", "salaryAnnualMin" : 166000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Authorization models", "Delegation tokens", "Spend controls", "Circuit breakers", "Authentication protocols", "Identity management", "Access management", "Authorization infrastructure", "Product strategy", "Roadmap definition", "Product requirements", "Technical specifications", "Customer value propositions", "Product-market fit", "Roadmap strategy", "Agent identity", "Agent authorization", "AI agents", "Agent registry", "Authentication flows", "Capability-scoped authorization", "Advertiser controls", "Audit trail", "Agentic commerce", "M2M auth", "Short-lived tokens", "OAuth extensions", "Identity and access management", "Tableau", "Qlikview", "QuickSight" ], "skillCount" : 31, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 678.5097, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c810274d8ee00a095921b", "title" : "Identity and Access Management Engineer", "company" : "Signode", "industry" : "Packaging And Containers", "salary" : { "min" : 70000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Tampa, FL, United States", "locations" : [ "Tampa", "FL", "United States" ], "timestamp" : "2026-06-15T06:38:40.414", "fingerprint" : "2facc926e378064a7790be12eba5ae07afb2bf784bfad61181950f4a8e7b618f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Signode/3743990013555396-identity-and-access-management-engineer", "externalId" : "3743990013555396", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Signode, the Transit Packaging division of Crown Holdings, Inc. (NYSE: CCK), has its global headquarters in Tampa, Florida. Signode is a global leader in transit packaging, with over 80 manufacturing facilities across six continents and more than 7,000 workers worldwide. With over $2B in revenue, 80+ manufacturing facilities across 6 continents, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect and secure goods during warehousing and transit. Our company is a materials, processes and automation technology that have revolutionized the sector. Benefits: Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date. Salary: The annual salary for this position ranges from $70,000 - $85,000 and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. Summary: We are seeking an entry-level to intermediate Identity and Access Management Engineer to join our global IT Cloud Services team. This role is ideal for a soon-to-be or recent college graduate who enjoys development, scripting, and automation, and who wants to grow their career at the intersection of software development, cloud, and identity security. The position pairs up with two members of our global operations team to make the global Identity & Access Management (IAM) team. This key IAM role will report directly to our Global IT Director of Cloud Services. Essential Functions: As an entry-Level to intermediate Identity Management Engineer, you will join the Identity & Access Management (IAM) team and help build, automate, and improve systems that manage digital identities across the organization. This role is hands-on and development‑focused, where you will write code, build integrations, and automate workflows that support user onboarding, access management, and security. You will work closely with the management team and Operations Specialists while gaining exposure to real-world enterprise systems such as Active Directory, Entra ID (Azure AD), cloud services, and SaaS platforms. Development & Automation Focus * Write scripts and tools (PowerShell, Python, LotusScript, JavaScript, or similar) to automate identity-related processes * Build and improve workflows for onboarding, offboarding, and access changes * Integrate identity platforms with HR systems and business applications * Assist in developing APIs, connectors, and automation jobs that reduce manual work Identity & Cloud Foundations * Support Active Directory and Entra ID environments * Help manage authentication methods such as SSO, MFA, and role-based access * Learn how enterprise identity systems connect to cloud and SaaS platforms * Assist with maintaining secure, standardized identity configurations Learning & Growth * Learn best industry practices for Identity & Access Management (IAM) * Contribute to technical documentation and standard operating procedures * Participate in Global team design discussions and continuous improvement efforts * Gain exposure to compliance, security, and change‑management processes ## Qualifications Education: * Bachelor’s degree in computer science, Information Systems, Software Engineering, Cybersecurity, or equivalent experience in the field. * Students graduating soon or recent graduates are encouraged to apply Experience: * Strong programming fundamentals and problem‑solving skills * Experience with scripting or development (PowerShell, Python, JavaScript, or similar) * Understanding of basic software development concepts (functions, APIs, version control) * Interest in automation, systems integration, and cloud technologies Bonus Skils (Nice to Have, Not Required) * Exposure to Active Directory, Azure, or cloud platforms * Familiarity with REST APIs, JSON, Postman, XML, HTML * Familiar with authentication concepts * Familiar with ITIL and ISO best practices and the implementation of such practices in the Identity space * Internship, lab projects, GitHub work, or personal automation projects Functional Success Drivers: These competencies are what we require for an individual to be successful in this role. * Good Analytical Skills * Highly Creative * Detail Oriented * Acts with Integrity * Good Team Player * Good Communicator (Verbal & Written) ## Additional Information All your information will be kept confidential according to EEO guidelines. The Company does not sponsor for employment-based visas for this position now or in the future. Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities. Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at HRRecruiting@Signode.com. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Signode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States. Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.", "summaryDescription" : "Identity and Access Management Engineer at Signode", "postedDate" : "2026-06-10T13:15:37.000", "createdAt" : "2026-06-13T18:37:51.350", "lastUpdated" : "2026-06-15T06:38:40.414", "ingestTimestamp" : "2026-06-13T18:37:51.350", "mongoId" : "6a2c810274d8ee00a095921b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 677.3924, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8bd574d8ee00a0973dea", "title" : "Customer Service Identity Alerts Representative", "company" : "Gen", "industry" : "Consumer Services & Inside Sales", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Service Identity Alerts Representative in Tempe, United States, adjusted for the technology industry and company size." }, "location" : "USA - Tempe, AZ", "locations" : [ "USA - Tempe, AZ" ], "timestamp" : "2026-06-15T09:24:14.463", "fingerprint" : "edb7b96b51f97d2e2a2842824ca1d84c9888b739d6f9f981f760bcb58a885c96", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/gen-digital/81030ace-f82f-4e18-a1f6-7523152bdd22/application", "externalId" : "81030ace-f82f-4e18-a1f6-7523152bdd22", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tempe", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4255117,-111.9400160" } ], "locationText" : "Tempe, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Case handling", "Queue management", "Member support", "Problem-solving", "Judgment" ], "hardSkillsList" : [ "Identity protection", "Cybersecurity threats" ], "softSkillsList" : [ "Critical thinking", "Active listening" ], "hardSkills" : [ { "name" : "Identity protection", "level" : "intermediate" }, { "name" : "Cybersecurity threats", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Active listening" } ], "majorSkills" : "Identity theft, Case management", "majorSkillsList" : [ "Identity theft", "Case management" ], "coreResponsibilities" : "Manage assigned cases and queues, Assist members with support activities, Complete work per procedures, Review cases and identify next steps, Maintain accurate case documentation, Deliver high standard of customer service, Build working relationships with internal teams, Maintain knowledge of policies and procedures, Participate in special projects, Follow information security requirements, Follow privacy requirements, Follow confidentiality requirements", "teamCollaboration" : "Internal teams; Merchants; Vendors; Third parties", "domainKnowledge" : "Identity protection; Cybersecurity threats", "domainList" : [ "identity-protection", "cybersecurity-threats" ], "domainSpecificKnowledge" : [ "Identity protection", "Cybersecurity threats" ], "toolProficiency" : [ "Microsoft Office Suite" ], "documentationSkills" : "Case documentation", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "1+ years customer service experience, High School Diploma or equivalent", "qualificationsPreferred" : "Salesforce CRM experience, Fraud experience preferred, Identity protection experience preferred, Case management experience preferred, FCRA Certification a plus", "rawDescription" : "About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role The Alerts Agent is responsible for supporting members who are affected by potential identity theft through timely, accurate case handling, queue management, and member support. This role focuses on delivering high-quality service, following established processes, and documenting work thoroughly in a fast-paced environment. This position is suited for someone who has excellent critical thinking skills, can manage assigned work efficiently, deliver a strong member experience, apply sound judgment within guidelines, and contribute to overall team performance through consistency, quality, and accountability. Key Responsibilities: -  Manage and work assigned alerts-related cases and queues in a timely, accurate, and quality-focused manner while meeting established service expectations. -  Assist members through inbound and outbound support activities related to alerts and mediations. -  Complete work in accordance with approved procedures, service expectations, and company performance guidelines. -  Demonstrate strong attention to detail, sound problem-solving, and good judgment when reviewing cases and identifying next steps. -  Maintain accurate case documentation within approved systems. -  Deliver a high standard of customer service, responsiveness, accuracy, and thoroughness. -  Build effective working relationships with internal teams, merchants, vendors, and other third parties as needed to support resolution. -  Maintain knowledge of relevant policies, procedures, industry trends, and identity protection or cybersecurity-related threats. -  Participate in special projects or additional work assignments as directed by management. -  Follow all information security, privacy, and confidentiality requirements. About You: -  Self-motivated and able to manage multiple responsibilities independently. -  Strong verbal and written communication skills. -  Strong organizational and time-management skills. -  Strong active listening skills and attention to detail in resolving member needs. -  Ability to follow clearly defined processes and work effectively within guidelines. -  Maintain strict confidentiality and uphold the highest privacy and security standards. Skills and Experience: -  Proficiency with Microsoft Office Suite -  Experience with Salesforce CRM or similar platform preferred. -  1+ years of related customer service or call center experience preferred; relevant fraud, identity - protection, or case management experience is a plus. -  Background in fraud, identity theft, or investigation Education: -  High School Diploma or equivalent -  FCRA Certification a plus What’s Next: After you submit your application, you can expect the following steps in the recruitment process: TA Call In person Joint Interview Follow Up", "summaryDescription" : "Customer Service Identity Alerts Representative at Gen. Skills: Identity theft, Case management. Manage assigned cases and queues. Assist members with support activities", "createdAt" : "2026-06-14T04:04:28.588", "lastUpdated" : "2026-06-15T09:24:14.463", "ingestTimestamp" : "2026-06-14T04:04:28.588", "mongoId" : "6a2c8bd574d8ee00a0973dea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Identity protection", "Cybersecurity threats", "Critical thinking", "Active listening", "Identity theft", "Case management", "Case handling", "Queue management", "Member support", "Problem-solving", "Judgment", "Microsoft Office Suite" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 656.9564, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176d374d8ee00a0c1af9a", "title" : "Software Development Engineer - AWS Identity Access Management, AWS IAM Propagation Integrity", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 143700.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T06:43:35.302", "fingerprint" : "c1cede423482415362f9c1fadae2b43885574d4372af8a1b44f68f0e7313c60a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438697/apply", "externalId" : "fbff836c-121f-4c6f-ad1b-f48bcad9f126", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AWS, Machine learning, Artificial intelligence", "professionalSkills" : [ "System design", "Performance engineering", "Scalability engineering" ], "hardSkillsList" : [ "Access control", "Identity management", "Authorization" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Access control", "level" : "intermediate" }, { "name" : "Identity management", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "AWS IAM, System design, Software development", "majorSkillsList" : [ "AWS IAM", "System design", "Software development" ], "coreResponsibilities" : "Design systems and services, Implement systems and services, Deploy systems and services, Decompose complex problems, Understand system interdependencies, Understand system limitations", "teamCollaboration" : "Talented teams; Senior engineers; Junior team members", "domainKnowledge" : "Identity management; Access control; Authorization; Cloud security", "domainList" : [ "identity-management", "access-control", "authorization", "cloud-security" ], "domainSpecificKnowledge" : [ "Identity management", "Access control", "Authorization", "Cloud security" ], "continuousLearning" : "Formal mentor search; Work and train together; Annual learning experiences", "innovationCreativity" : "Innovate identity stack; Innovate authentication stack; Innovate authorization stack", "problemSolvingSkills" : "Functionally decompose problems", "qualificationsBasic" : "3+ years software development, 2+ years design or architecture, Programming with one language", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Web Services (AWS) Identity team builds, operates, and innovates the identity, authentication, and authorization stack for the AWS cloud. Our mission is to push the technical boundaries to enable AWS customers to run their business workloads confidently and securely. As part of this mission, we leverage customer obsession and technologies to help customers set appropriate access controls across all their AWS environments. We are seeking a software developer engineer to be part of our team to build solutions on a global scale, own their systems end to end, and influence the direction of technology used by all AWS services around the world. In this role, you will have the opportunity to drive mission critical projects, work with senior and principal engineers, and help mentor more junior team members. As an SDE on our team you will: · Create and collaborate in the design, implementation, and deployment of systems and services · Work and grow with talented teams delivering impactful projects · Functionally decompose complex problems into simple, straight-forward solutions while understanding system interdependencies and limitations · Share your knowledge of the most effective performance, scalability, architecture, and engineering patterns and methods AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "Software Development Engineer - AWS Identity Access Management, AWS IAM Propagation Integrity at Amazon Development Center U.S., Inc.. Skills: AWS IAM, System design, Software development. Design systems and services. Implement systems and services", "postedDate" : "2026-06-13T20:01:16.668", "createdAt" : "2026-06-13T20:01:16.668", "lastUpdated" : "2026-06-15T06:43:35.302", "ingestTimestamp" : "2026-06-13T20:01:16.668", "mongoId" : "6a2176d374d8ee00a0c1af9a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438697/apply", "salaryAnnualMin" : 143700, "salaryAnnualMax" : 194400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Access control", "Identity management", "Authorization", "Mentoring", "AWS IAM", "System design", "Software development", "Performance engineering", "Scalability engineering", "Cloud security" ], "skillCount" : 10, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 645.1369, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "69fda4e24c40e2acd1b9972f", "title" : "Systems Development Engineer, Cryptography and Identity Management", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Operations, IT, Support Engineering, System Development Engineering, Cloud Computing", "salary" : { "min" : 151000.0, "max" : 204600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "certifications" : [ "CSSLP" ], "timestamp" : "2026-06-15T06:29:35.718", "fingerprint" : "762a3c24a2e100e1850c6df6f50185871e2d14e9922f67fe22f531fc86c55c7b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10413714/apply", "externalId" : "c4830754-769e-44d1-b37d-230bf900f4bc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "C++, C#, Java, Python, Golang, PowerShell, Ruby, Unix, Linux, Windows, NoSQL", "professionalSkills" : [ "Systems design", "Identity management", "Web services security", "Service engineering" ], "hardSkillsList" : [ "Cryptography", "Federation" ], "softSkillsList" : [ "Ownership bias", "Curiosity" ], "hardSkills" : [ { "name" : "Cryptography", "level" : "intermediate" }, { "name" : "Federation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership bias" }, { "name" : "Curiosity" } ], "majorSkills" : "Cryptography, Identity management, Systems development", "majorSkillsList" : [ "Cryptography", "Identity management", "Systems development" ], "coreResponsibilities" : "Execute projects, Resolve customer issues, Run operations, Work with engineers, Improve processes, Build security systems, Deliver security systems, Operate security systems, Address customer needs, Dive into technical issues, Improve customer experience", "teamCollaboration" : "Internal customers; External customers; World-class engineers; Highly talented engineers; Smartest people; Best engineers; Brightest engineers", "domainKnowledge" : "Cloud computing security; Distributed security systems; Massively scalable systems; Cloud platform", "domainList" : [ "cloud-computing-security", "distributed-security-systems", "massively-scalable-systems", "cloud-platform" ], "domainSpecificKnowledge" : [ "Cloud computing security", "Distributed security systems", "Massively scalable systems", "Cloud platform" ], "continuousLearning" : "Learning experiences; Career development", "innovationCreativity" : "Innovating new ways", "problemSolvingSkills" : "Triage problems", "specialRequirements" : "Maintain TS/SCI clearance, Obtain polygraph clearance", "qualificationsBasic" : "Bachelor's degree or CSSLP, Experience programming modern language, 2+ years designing systems, Knowledge of networking fundamentals, Knowledge of security fundamentals, Knowledge of database fundamentals, Knowledge of operating systems fundamentals, Active TS/SCI security clearance", "qualificationsPreferred" : "1+ years development/programming/scripting experience, Knowledge of engineering practices, Experience leading complex software build", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are currently looking for a Systems Development Engineer to join our systems organization. You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. You are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done. AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet. In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems development engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. This is an excellent opportunity to join Amazon's world class technical team in Seattle. You will work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional) - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby - 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows) - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications: - 1+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually", "summaryDescription" : "Systems Development Engineer, Cryptography and Identity Management at Amazon Development Center U.S., Inc.. Skills: Cryptography, Identity management, Systems development. Execute projects. Resolve customer issues", "postedDate" : "2026-06-13T15:54:38.784", "createdAt" : "2026-06-13T15:54:38.784", "lastUpdated" : "2026-06-15T06:29:35.718", "ingestTimestamp" : "2026-06-13T15:54:38.784", "mongoId" : "69fda4e24c40e2acd1b9972f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10413714/apply", "salaryAnnualMin" : 151000, "salaryAnnualMax" : 204600, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Cryptography", "Federation", "Ownership bias", "Curiosity", "Identity management", "Systems development", "Systems design", "Web services security", "Service engineering", "Cloud computing security", "Distributed security systems", "Massively scalable systems", "Cloud platform", "CSSLP" ], "skillCount" : 14, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "_score" : 635.5245, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69fda4e24c40e2acd1b99728", "title" : "Systems Development Engineer, Cryptography and Identity Management", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Operations, IT, Support Engineering, System Development Engineering, Cloud Computing", "salary" : { "min" : 129000.0, "max" : 174800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "certifications" : [ "CSSLP" ], "timestamp" : "2026-06-15T05:50:08.138", "fingerprint" : "dffc6d1dbd6b53f0cc6dc4ac554cf470d8f4b63880c05b87fac65c4f93a897f2", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10413723/apply", "externalId" : "d5706870-5c8b-484c-977b-ca87e8e94bd6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "C++, C#, Java, Python, Golang, PowerShell, Ruby, Unix, Linux, Windows, NoSQL", "professionalSkills" : [ "Systems development", "Identity management", "Web services security", "DevOps model", "Service engineering" ], "hardSkillsList" : [ "Cryptography", "Federation" ], "softSkillsList" : [ "Ownership bias" ], "hardSkills" : [ { "name" : "Cryptography", "level" : "intermediate" }, { "name" : "Federation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership bias" } ], "majorSkills" : "Cryptography, Identity Management, Distributed Systems", "majorSkillsList" : [ "Cryptography", "Identity Management", "Distributed Systems" ], "coreResponsibilities" : "Execute projects, Resolve customer issues, Run operations, Work with engineers, Improve processes, Build security systems, Deliver security systems, Operate systems, Dive into technical issues, Improve customer experience", "teamCollaboration" : "Internal customers; External customers; World-class engineers; Technical managers", "projectManagementSkills" : [ "Agile", "Scrum" ], "domainKnowledge" : "Cloud computing security; Massively scalable systems; Relational databases; NoSQL databases; Unix operating systems; Linux operating systems; Windows operating systems", "domainList" : [ "cloud-computing-security", "massively-scalable-systems", "relational-databases", "nosql-databases", "unix-operating-systems", "linux-operating-systems", "windows-operating-systems" ], "domainSpecificKnowledge" : [ "Cloud computing security", "Massively scalable systems", "Relational databases", "NoSQL databases", "Unix operating systems", "Linux operating systems", "Windows operating systems" ], "continuousLearning" : "Mentorship; Career growth", "innovationCreativity" : "Innovating new ways", "problemSolvingSkills" : "Triage problems", "specialRequirements" : "TS/SCI security clearance, SCI clearance with polygraph", "qualificationsBasic" : "Bachelor's degree or CSSLP, 2+ years system design/architecture, Knowledge of networking fundamentals, Knowledge of security fundamentals, Knowledge of database fundamentals, Knowledge of OS fundamentals, Active US Government Security Clearance, Top Secret with SCI eligibility", "qualificationsPreferred" : "Experience in Agile or Scrum, 1+ years development/programming/scripting, Knowledge of full SDLC engineering practices, Experience leading complex software builds", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are currently looking for a Systems Development Engineer to join our systems organization. You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. You are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done. AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet. In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems development engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. This is an excellent opportunity to join Amazon's world class technical team in Seattle. You will work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional) - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby - 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows) - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications: - Experience working in an Agile or Scrum environment - 1+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually", "summaryDescription" : "Systems Development Engineer, Cryptography and Identity Management at Amazon Development Center U.S., Inc.. Skills: Cryptography, Identity Management, Distributed Systems. Execute projects. Resolve customer issues", "postedDate" : "2026-06-13T15:01:01.881", "createdAt" : "2026-06-13T15:01:01.881", "lastUpdated" : "2026-06-15T05:50:08.138", "ingestTimestamp" : "2026-06-13T15:01:01.881", "mongoId" : "69fda4e24c40e2acd1b99728", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10413723/apply", "salaryAnnualMin" : 129000, "salaryAnnualMax" : 174800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Cryptography", "Federation", "Ownership bias", "Identity Management", "Distributed Systems", "Systems development", "Identity management", "Web services security", "DevOps model", "Service engineering", "Agile", "Scrum", "Cloud computing security", "Massively scalable systems", "Relational databases", "NoSQL databases", "Unix operating systems", "Linux operating systems", "Windows operating systems", "CSSLP" ], "skillCount" : 20, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "_score" : 632.5024, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Computing" }, { "id" : "6a2ab57974d8ee00a06dd106", "title" : "Staff Software Engineer – Identity & Access Management Platform", "company" : "Kaseya", "industry" : "Software", "salary" : { "min" : 175000.0, "max" : 245000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Staff Software Engineer in the SaaS industry in Canada, adjusted for seniority and remote work." }, "location" : "Canada - Remote", "locations" : [ "Canada - Remote" ], "timestamp" : "2026-06-14T09:29:09.147", "fingerprint" : "d96f99a7cc71d8d2d3d5a5497c1925ac091fabc4b3e5cc19e803f15f54b9d2a9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.kaseya.com/careers/jobs/id/6014445004/?gh_jid=6014445004", "externalId" : "6014445004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "OAuth 2.0, OpenID Connect, OIDC, SAML, JWTs, MFA, SSO, Keycloak, Authentik, Zitadel, Okta, Auth0, Microsoft Entra ID, Google Workspace, Active Directory, Open Policy Agent, OPA, Cedar", "professionalSkills" : [ "System design", "Access governance", "Tenant isolation", "Machine identity management", "Secrets management", "Certificate management", "Compliance requirements", "Audit requirements" ], "hardSkillsList" : [ "Authentication", "Authorization", "Identity governance", "User lifecycle management", "Delegated administration" ], "softSkillsList" : [ "Accountability", "Adaptability", "Commitment" ], "hardSkills" : [ { "name" : "Authentication", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" }, { "name" : "Identity governance", "level" : "intermediate" }, { "name" : "User lifecycle management", "level" : "intermediate" }, { "name" : "Delegated administration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Accountability" }, { "name" : "Adaptability" }, { "name" : "Commitment" } ], "coreResponsibilities" : "Design IAM platform services, Build IAM platform services, Maintain IAM platform services, Design IAM APIs, Build IAM APIs, Maintain IAM APIs, Develop integrations between identity providers, Develop integrations between authorization systems, Develop integrations between SaaS products, Implement authentication capabilities, Implement authorization capabilities, Implement user lifecycle management, Build services supporting access governance, Build services supporting delegated administration, Build services supporting compliance requirements, Design secure service-to-service authentication, Design machine identity workflows, Improve platform scalability, Improve platform reliability, Improve platform observability, Improve operational performance, Participate in architecture reviews, Participate in technical design discussions, Mentor engineers, Contribute to engineering standards, Contribute to best practices", "teamCollaboration" : "Work with Engineering teams; Work with Security teams; Work with Product teams", "domainKnowledge" : "Identity and Access Management; SaaS products; Cloud-native services; Multi-tenant SaaS", "domainList" : [ "identity-and-access-management", "saas-products", "cloud-native-services", "multi-tenant-saas" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "SaaS products", "Cloud-native services", "Multi-tenant SaaS" ], "toolProficiency" : [ "Keycloak", "Authentik", "Zitadel", "Okta", "Auth0", "Microsoft Entra ID", "Google Workspace", "Active Directory", "Open Policy Agent", "OPA", "Cedar", "GitHub Copilot", "ChatGPT" ], "qualificationsBasic" : "8+ years software engineering experience, Experience building distributed systems, Experience building platform services, Experience implementing authentication, Experience implementing authorization, Experience with OAuth 2.0, Experience with OpenID Connect, Experience with OIDC, Experience with SAML, Experience with JWTs, Experience with MFA, Experience with enterprise SSO, Experience integrating IAM platforms, Experience building cloud-native services", "qualificationsPreferred" : "Multi-tenant SaaS architectures, Tenant isolation models, RBAC, ABAC, Delegated administration, Access governance solutions, Integrating enterprise identity providers, Experience with policy engines, Machine identity management, Secrets management, Certificate management, Supporting compliance requirements, Supporting audit requirements, Using AI-assisted development tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Staff Software Engineer – Identity & Access Management Platform Why Kaseya? Join a fast-growing company that’s transforming the IT industry. At Kaseya, you’ll have the opportunity to work with cutting-edge technology, collaborate with a dynamic team, and develop your career in a highimpact role. Join the Kaseya growth rocket ship and see how we are #ChangingLives! Job Summary We’re hiring a Staff Software Engineer to help build and scale Kaseya’s Identity and Access Management (IAM) platform. This role focuses on developing authentication, authorization, and identity governance services that support a growing portfolio of SaaS products. You will work closely with Engineering, Security, and Product teams to deliver secure, reliable, and scalable identity capabilities while contributing to the long-term evolution of the platform. Roles & Responsibilities Design, build, and maintain IAM platform services and APIs Develop integrations between identity providers, authorization systems, and SaaS products Implement authentication, authorization, and user lifecycle management capabilities Build services supporting access governance, delegated administration, and compliance requirements Design secure service-to-service authentication and machine identity workflows Improve platform scalability, reliability, observability, and operational performance Participate in architecture reviews and technical design discussions Mentor engineers and contribute to engineering standards and best practices Required Qualifications 8+ years of software engineering experience building distributed systems or platform services Experience implementing authentication and authorization solutions in production environments Experience with OAuth 2.0, OpenID Connect (OIDC), SAML, JWTs, MFA, or enterprise SSO Experience integrating IAM platforms such as Keycloak, Authentik, Zitadel, Okta, Auth0, or similar technologies Experience building cloud-native services for SaaS applications or platform environments Preferred Qualifications Experience with multi-tenant SaaS architectures and tenant isolation models Experience with RBAC, ABAC, delegated administration, or access governance solutions Experience integrating enterprise identity providers such as Microsoft Entra ID, Okta, Google Workspace, or Active Directory Experience with policy engines such as Open Policy Agent (OPA) or Cedar Experience with machine identity management, secrets management, or certificate management Experience supporting compliance or audit requirements within enterprise environments Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT) in development workflows Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.", "summaryDescription" : "Staff Software Engineer – Identity & Access Management Platform at Kaseya. Design IAM platform services. Build IAM platform services", "postedDate" : "2026-06-11T21:20:40.057", "createdAt" : "2026-06-11T21:20:40.057", "lastUpdated" : "2026-06-14T09:29:09.147", "ingestTimestamp" : "2026-06-11T21:20:40.057", "mongoId" : "6a2ab57974d8ee00a06dd106", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Authentication", "Authorization", "Identity governance", "User lifecycle management", "Delegated administration", "Accountability", "Adaptability", "Commitment", "System design", "Access governance", "Tenant isolation", "Machine identity management", "Secrets management", "Certificate management", "Compliance requirements", "Audit requirements", "Identity and Access Management", "SaaS products", "Cloud-native services", "Multi-tenant SaaS", "Keycloak", "Authentik", "Zitadel", "Okta", "Auth0", "Microsoft Entra ID", "Google Workspace", "Active Directory", "Open Policy Agent", "OPA", "Cedar", "GitHub Copilot", "ChatGPT" ], "skillCount" : 33, "jobCategory" : "other", "jobSubcategory" : "platform", "dataQualityScore" : 0.8888889, "_score" : 621.416, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Software" }, { "id" : "6a2cafbf74d8ee00a09d7b0b", "title" : "Customer Value Architect", "company" : "Neara", "industry" : "Customer Success", "salary" : { "min" : 130000.0, "max" : 190000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "New York City", "locations" : [ "New York City" ], "timestamp" : "2026-06-16T05:13:06.320", "fingerprint" : "ed3d135b56e19a1fead6b92bc999b81b1ffed2c32fa1ecdeb2c725ed8d6a1163", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/neara/7ff632ec-5d72-463e-a7c4-23a2e0ff2416/application", "externalId" : "7ff632ec-5d72-463e-a7c4-23a2e0ff2416", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Programming, Data integration, Software languages", "professionalSkills" : [ "Customer engagement", "Customer navigation", "ROI definition", "Value validation", "Business cases", "Account strategies" ], "hardSkillsList" : [ "Data-driven solutions" ], "hardSkills" : [ { "name" : "Data-driven solutions", "level" : "intermediate" } ], "majorSkills" : "Customer success, Value realization, Platform adoption", "majorSkillsList" : [ "Customer success", "Value realization", "Platform adoption" ], "coreResponsibilities" : "Develop understanding of Neara software platform, Translate platform functionality and value to customers, Work closely with customers, Drive and embed use of Neara platform, Enable customer proficiency with platform, Ensure solutions deliver contractual scope, Ensure solutions deliver business outcomes, Develop understanding of customer strategic imperatives, Provide guidance on Neara solutions, Serve as trusted commercial advisor, Serve as trusted technical advisor, Ensure solutions are embedded within business, Collaborate to define business cases, Collaborate to deliver ROI metrics, Identify opportunities for customer expansion, Identify and engage stakeholder audience, Build trusted relationships, Collaborate with Sales and Deployment teams, Drive customer happiness, Drive platform adoption, Drive growth, Design focused training sessions, Deliver focused workshops, Identify emerging client needs, Identify strategic opportunities, Inform customer account strategies, Inform growth opportunities", "teamCollaboration" : "Neara Sales teams; Deployment teams", "domainKnowledge" : "Electricity grids; Energy future; Utilities; Digital twin software; Grid modernization; Infrastructure sector; Energy sector", "domainList" : [ "electricity-grids", "energy-future", "utilities", "digital-twin-software", "grid-modernization", "infrastructure-sector", "energy-sector" ], "domainSpecificKnowledge" : [ "Electricity grids", "Energy future", "Utilities", "Digital twin software", "Grid modernization", "Infrastructure sector", "Energy sector" ], "communicationSkills" : "Explain technical topics", "problemSolvingSkills" : "Creative technical solutions", "specialRequirements" : "On-site with customers", "outcomesObjectives" : "Quantifiable ROI for users; Deliver business cases; Deliver ROI metrics; Drive customer happiness; Drive platform adoption; Drive growth; Drive value demonstration", "qualificationsBasic" : "Significant experience as a Data & Analytics Consultant, Technology Consultant, or Management Consultant, Technical aptitude with hands-on experience in programming, data integration, and utilizing tools like macros and various software languages, Proven track record of developing tangible customer value and ROI frameworks, Deep familiarity with enterprise software platforms, large-scale deployments, and change management", "qualificationsPreferred" : "Experience working with utilities, digital twin software, or grid modernization initiatives is highly desirable, Experience within broader infrastructure or the energy sector is a major plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara. We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure. By simulating extreme weather and structural stress at a network-wide scale, we empower the world’s largest utilities to pinpoint risks, optimise investments and build a more resilient global energy future. Our team is a collection of brilliant minds who are fanatical about making a tangible difference in the real world, utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone owns the mission and we need smart, creative people to help us scale this impact to every corner of the globe. Neara is excited to enable one of its greatest growth opportunities with the hiring of a Customer Value Architect. The Customer Value Architect will work directly and closely with our highest value customers to drive the adoption, value definition and validation, and broader adoption of the Neara platform. We are looking for individuals with strong technical curiosity, an active enjoyment of customer engagement and navigation, and an ability to translate Neara solutions into quantifiable ROI for our most valuable users. This position requires an appetite to become proficient in the industries we serve, the solutions we provide, and the value they create for customers. WHAT YOU WILL DO - Develop a strong understanding of, and proficiency with, the Neara software platform in order to translate its functionality and value to customers. - Work directly and closely with customers, including meaningful time on-site with customers to: - Drive and embed the use of the Neara platform by customers, including enabling the customer’s ability to proficiently use the platform to ensure customer ease of adoption and use throughout their organisation. - Ensure that Neara solutions adopted by customers are being delivered as contractually scoped and are delivering on identified business outcomes. - Develop a deep understanding of customer strategic imperatives and business goals in order to provide clear guidance on where Neara solutions can enable or enhance. - Serve as a trusted commercial and technical advisor to customers, ensuring Neara solutions are fully embedded within their business, including with respect to workflow or change management requirements that sit outside the core Neara scope. - Collaborate with customers to define and deliver business cases and related ROI metrics, in support of the value delivered by Neara solutions, including established cadences around internal reporting and value delivery reviews. - Identify opportunities for customers to expand their use and adoption of the Neara platform into other solutions through the identification of additional business drivers or pain points that Neara can help solve. - Identify and actively engage a broad stakeholder audience within customers to ensure close and trusted relationships, built on credibility, authenticity and transparency. - Collaborate closely with Neara Sales and Deployment teams to drive customer happiness, platform adoption, growth, and consistent and measurable adoption and value demonstration frameworks. - Design and deliver focused training sessions and workshops aligned with customer goals and workflows - Identify emerging client needs and strategic opportunities, and work closely with Neara Sales and Deployment teams to inform customer account strategies and growth opportunities. WHO YOU ARE - Significant experience as a Data & Analytics Consultant, Technology Consultant, or Management Consultant within a consulting firm or relevant software provider, managing enterprise-level client strategy and engagement. - Strong technical aptitude with hands-on experience in programming, data integration, and utilizing tools like macros and various software languages to create tailored, data-driven solutions for clients. - Proven track record of developing tangible customer value and ROI frameworks that map complex technical solutions back to client strategic and business priorities. - Deep familiarity with enterprise software platforms, large-scale deployments, and change management. - Experience working with utilities, digital twin software, or grid modernization initiatives is highly desirable. Experience within broader infrastructure or the energy sector is a major plus. - Exceptional communication and external stakeholder engagement skills, with the ability to explain complex technical topics clearly and build trusted relationships with cross-functional client teams. - A proactive, critical thinker who enjoys finding creative technical solutions to solve customer pain points and unlock commercial growth opportunities. WHAT WE ARE OFFERING YOU - Competitive salary + ESOP. - Significant career development and growth opportunities. - Highly meritocratic, non-bureaucratic, and low ego work culture. - The opportunity to work on complex, meaningful products and real-world problems. - The opportunity to play a direct, critical role in the trajectory of a high-growth company. Neara values diversity, belonging and equal employment opportunities. We encourage individuals from all backgrounds to apply. Please note that you will require current and unrestricted working rights to be considered for the role. Unfortunately, we are not in a position to offer visa sponsorship at this time. No agencies or third-party service providers, please. #LI-NT1", "summaryDescription" : "Customer Value Architect at Neara. Skills: Customer success, Value realization, Platform adoption. Develop understanding of Neara software platform. Translate platform functionality and value to customers", "createdAt" : "2026-06-14T20:12:37.432", "lastUpdated" : "2026-06-16T05:13:06.320", "ingestTimestamp" : "2026-06-14T20:12:37.432", "mongoId" : "6a2cafbf74d8ee00a09d7b0b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 190000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data-driven solutions", "Customer success", "Value realization", "Platform adoption", "Customer engagement", "Customer navigation", "ROI definition", "Value validation", "Business cases", "Account strategies", "Electricity grids", "Energy future", "Utilities", "Digital twin software", "Grid modernization", "Infrastructure sector", "Energy sector" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 618.97076, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a46b974d8ee00a05d6a7d", "title" : "Senior Identity and Access Management Engineer", "salary" : { "min" : 4500.0, "max" : 6000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Latvia", "locations" : [ "Latvia" ], "timestamp" : "2026-06-12T09:41:29.161", "fingerprint" : "c97b013f103e881c5d8058769d1429b902a4fe4ec56206c5901312657e88331f", "source" : "workday", "language" : "en", "applyUrl" : "https://if.wd3.myworkdayjobs.com/Careers/job/Rga-Central/Senior-Identity-and-Access-Management-Engineer_JobReqID10965", "externalId" : "JobReqID10965", "locationPoint" : "56.8796,24.6032", "structuredLocations" : [ { "city" : "Riga", "country" : "Latvia", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "56.9493977,24.1051846" } ], "locationText" : "Riga, Latvia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "C#, HTML, CSS, OpenID Connect, OAuth 2.1, SCIM, Azure Entra ID, OKTA, Curity, Virtual machines, Containers, Serverless services, IaC, Gateways, Azure Cloud, Azure DevOps, PostgreSQL, Terraform, React", "professionalSkills" : [ "Identity architecture", "Best practices", "Technical leadership", "Agile planning", "QA process", "IAM integration patterns" ], "hardSkillsList" : [ "Authentication", "Authorization", "Governance workflows", "User provisioning", "Access control" ], "softSkillsList" : [ "Leadership", "Proactive mindset" ], "hardSkills" : [ { "name" : "Authentication", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" }, { "name" : "Governance workflows", "level" : "intermediate" }, { "name" : "User provisioning", "level" : "intermediate" }, { "name" : "Access control", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Proactive mindset" } ], "majorSkills" : "IAM protocols, Cloud resources", "majorSkillsList" : [ "IAM protocols", "Cloud resources" ], "coreResponsibilities" : "Improve IAM solutions, Build new IAM solutions, Improve developer documentation, Build code examples, Build demo apps, Achieve high availability, Maintain high availability, Implement security practices, Implement security processes, Choose IAM integration patterns, Choose IAM integration practices, Provide technical leadership, Provide guidance to engineers, Participate in Agile planning, Participate in QA process, Develop IAM knowledge, Develop IAM expertise", "teamCollaboration" : "Internal teams; International environment", "projectManagementSkills" : [ "Agile" ], "domainKnowledge" : "Identity and Access Management; Role based access control; Attribute-based access control; Cloud-native architecture", "domainList" : [ "identity-and-access-management", "role-based-access-control", "attribute-based-access-control", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Role based access control", "Attribute-based access control", "Cloud-native architecture" ], "toolProficiency" : [ "Azure DevOps", "Terraform" ], "communicationSkills" : "Presentation skills; Issue tracking; Documentation", "documentationSkills" : "Developer documentation", "continuousLearning" : "Proactively develop knowledge", "outcomesObjectives" : "Improve developer experience; Strengthen security", "qualificationsBasic" : "5+ years of experience with C#, 5+ years of experience with HTML/CSS, Background in IAM protocols, Experience with IAM services, Understanding of role based access control, Understanding of attribute-based access control, Experience working with cloud resources, Motivation to learn IAM practices, Excellent English communication skills, Excellent Latvian communication skills, Excellent English presentation skills, Excellent Latvian presentation skills, Issue tracking skills, Documentation skills for collaboration", "qualificationsPreferred" : "Agile development experience, Azure Cloud hands-on knowledge, Azure DevOps hands-on knowledge, Experience with PostgreSQL, Experience with Terraform, Experience with IaC, React knowledge for frontend", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "**About the role** As an IAM Engineer, you’ll design and build identity and access management systems that support our internal services. You’ll work hands‑on with modern IAM technologies to implement secure authentication, authorization, and governance workflows. You’ll collaborate closely with internal teams to translate business and technical requirements into scalable IAM solutions. You’ll be the expert we’ll rely on for identity related architecture and best practices. Your work will directly shape our IAM infrastructure, improve developer experience, and strengthen security across the organization. **What are you going to do?** * Improve existing and build new IAM solutions * Improve developer documentation, build code examples and demo apps * Ensure we have the right processes and tooling to achieve and maintain high availability * Ensure we have the best security practices and processes in place for IAM service operation * Help new business initiatives choosing correct IAM integration patterns and practices * Provide technical leadership and guidance for less experienced engineers * Participate in team Agile planning process * Participate in team QA process * Proactively develop knowledge and expertise in IAM field **What do we expect from you?** **Must have** * 5+ years of experience with C# and HTML/CSS * Background in IAM protocols (OpenID Connect, OAuth 2.1, and SCIM) supporting authentication and user provisioning * Experience with IAM services (Azure Entra ID, OKTA, Curity etc.) * Understanding of role based and/or attribute-based access control * Experience working with cloud resources – virtual machines, containers, serverless services, IaC, gateways etc. * Motivation to learn all technical aspects of best IAM practices and standards * Excellent English and Latvian communication and presentation skills, including issue tracking and documentation for collaboration locally and in international environment * Proactive mindset with focus on high quality over quantity **Nice to have** * Agile development experience * Azure Cloud and Azure DevOps hands-on knowledge * Experience with PostgreSQL (Or any similar database) * Experience with Terraform, IaC * React knowledge for frontend work **Our promise to you** * Monthly salary: €4500 - €6000 gross depending on your qualifications * Strong company culture: knowledge sharing, company events, interesting speakers, and other inspiring initiatives * Career and development opportunities * Challenging and exciting projects with autonomy to plan own tasks * Extra vacation days, annual bonus, great insurance benefits, discounts on our products for you and your family, gifts, etc. * A flexible hybrid work model, with our office as the main workplace * A recently renovated office in Riga center with a 24/7 gym on the premises Read more about [benefits for our employees.](https://ifpc.teamtailor.com/pages/our-promise-to-you) **Application deadline** : **June 30****, 2026** Your application will be processed according to our [**privacy notice**](https://www.if.lv/globalassets/lv/files/hr/recruitment-privacy-notice.pdf)**.**", "summaryDescription" : "Senior Identity and Access Management Engineer. Skills: IAM protocols, Cloud resources. Improve IAM solutions. Build new IAM solutions", "postedDate" : "2026-06-10T13:44:03.181", "createdAt" : "2026-06-11T13:44:03.123", "lastUpdated" : "2026-06-12T09:41:29.161", "ingestTimestamp" : "2026-06-11T13:44:03.123", "mongoId" : "6a2a46b974d8ee00a05d6a7d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://if.wd3.myworkdayjobs.com/Careers/job/Rga-Central/Senior-Identity-and-Access-Management-Engineer_JobReqID10965", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Authentication", "Authorization", "Governance workflows", "User provisioning", "Access control", "Leadership", "Proactive mindset", "IAM protocols", "Cloud resources", "Identity architecture", "Best practices", "Technical leadership", "Agile planning", "QA process", "IAM integration patterns", "Agile", "Identity and Access Management", "Role based access control", "Attribute-based access control", "Cloud-native architecture", "Azure DevOps", "Terraform" ], "skillCount" : 22, "jobCategory" : "engineering", "seniorityLevel" : "senior", "dataQualityScore" : 0.8888889, "_score" : 615.9186, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a21792974d8ee00a0c239ea", "title" : "Customer Identity and Access Management (CIAM) Architect Lead", "company" : "Marsh", "industry" : "Financial Services", "salary" : { "min" : 27.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-05T05:04:50.660", "fingerprint" : "d3dcaf5c3ca8dfca2e13f95a6f9090beb7a7bcc92578a0d185f237d0e48d4cff", "source" : "workday", "language" : "en", "applyUrl" : "https://mmc.wd1.myworkdayjobs.com/MMC/job/Toronto---Bremner/Customer-Identity-and-Access-Management--CIAM--Architect-Lead--MarshTech_R_347890", "externalId" : "R_347890", "industryFunction" : { }, "locationPoint" : "56.1304,-106.3468", "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "43.6534817,-79.3839347" }, { "city" : "Dublin", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.3493795,-6.2605593" }, { "city" : "Cluj-Napoca", "country" : "Romania", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "46.7693790,23.5899542" } ], "locationText" : "Toronto, Ontario, Canada; Dublin, Ireland; Cluj-Napoca, Romania", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "IAM, CIAM, SSO, MFA, Identity governance", "professionalSkills" : [ "Solution design", "Risk management", "Compliance initiatives", "Service quality", "Technology architecture", "Continuous improvement", "User experience", "Access management", "Identity lifecycle", "Risk reduction", "Audit findings", "Regulatory reporting" ], "hardSkillsList" : [ "Customer Identity Management", "Single Sign-On", "Multi-Factor Authentication", "Identity Governance", "Lifecycle management", "Access request processes", "Certification processes", "Risk assessment", "Compliance status" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Customer Identity Management", "level" : "intermediate" }, { "name" : "Single Sign-On", "level" : "intermediate" }, { "name" : "Multi-Factor Authentication", "level" : "intermediate" }, { "name" : "Identity Governance", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Access request processes", "level" : "intermediate" }, { "name" : "Certification processes", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Compliance status", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Customer Identity Management, Solution Architecture, Security Architecture", "majorSkillsList" : [ "Customer Identity Management", "Solution Architecture", "Security Architecture" ], "coreResponsibilities" : "Design and solution secure identity solutions, Manage secure identity solutions, Enhance customer experience, Ensure compliance and security, Provide strategic design across CIAM services, Partner with business teams, Partner with security teams, Partner with technology teams, Deliver digital identity services, Drive continuous improvement, Ensure high service quality, Oversee reporting, Oversee risk management, Oversee compliance initiatives, Lead regional team, Mentor CIAM team members, Mentor vendors, Define and modernize customer access, Align CIAM/IAM services with business needs, Reduce complexities, Reduce risk, Ensure compliance with requirements, Enhance customer authentication experiences, Enhance customer authorization experiences, Reduce friction, Maintain security controls, Improve user experience, Improve access, Improve authentication, Improve provisioning, Improve de-provisioning, Improve access workflows, Reduce KPIs, Reduce SLAs, Implement corrective actions, Transform CIAM architecture, Design access certification processes, Design LCM lifecycle, Integrate with applications, Integrate with APIs, Integrate with external providers, Recommend new CIAM technologies, Recommend CIAM enhancements, Maintain standards, Maintain roadmaps, Maintain resilience, Define solutions for risk, Provide updates on CIAM performance, Provide updates on CIAM initiatives, Govern identity lifecycle, Govern access certifications, Support solutions for regulatory reporting, Support solutions for governance reviews", "teamCollaboration" : "Technology teams; Security teams; Application teams; Business teams", "domainKnowledge" : "Identity and Access Management; Customer Identity Management; Cloud integrations; Security; Identity solutions; Single Sign-On; Multi-Factor Authentication; Identity governance; Lifecycle management; Digital identity services; Access risks; Compliance status", "domainList" : [ "identity-and-access-management", "customer-identity-management", "cloud-integrations", "security", "identity-solutions", "single-sign-on", "multi-factor-authentication", "identity-governance", "lifecycle-management", "digital-identity-services", "access-risks", "compliance-status" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Customer Identity Management", "Cloud integrations", "Security", "Identity solutions", "Single Sign-On", "Multi-Factor Authentication", "Identity governance", "Lifecycle management", "Digital identity services", "Access risks", "Compliance status" ], "documentationSkills" : "Architecture documentation", "continuousLearning" : "Professional development opportunities", "innovationCreativity" : "Design automation; Evaluate new CIAM technologies; Recommend new CIAM enhancements", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Risk assessment; Compliance", "outcomesObjectives" : "Enhance customer experience; Ensure compliance and security; Reduce complexities and risk; Ensure compliance with requirements; Reduce friction; Maintain security controls; Reduce KPIs and SLAs; Reduce risk, audit findings; Improve risk posture", "qualificationsBasic" : "Hands-on IAM tech stack skills, Lead CIAM design and solutions, Define customer access modernization, Build design for requirements, Manage CIAM team members, Drive continuous improvement initiatives, Analyze user journeys, Design automation for access, Provide solutions for KPIs, Design CIAM architecture, Design access request processes, Ensure secure integration, Evaluate new CIAM technologies, Maintain architecture documentation, Ensure scalability resilience security, Define solutions for risk reduction, Provide solutions for risk audit, Provide updates to leadership, Ensure governance over identity, Support solutions for reporting", "qualificationsPreferred" : "SailPoint Identity Security Cloud experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Company: Marsh Corporate ## ## Description: We are seeking a talented **Identity & Access Management (IAM) System Engineer** to join our dynamic team. This role will be based in Toronto - Bremner, Dublin - Charlotte or Cluj -Napoca office. This is a hybrid role that has a requirement of working at least three days a week in the office. If you are passionate about security, cloud integrations, and cutting-edge IAM solutions, we want to hear from you! As **Customer Identity and Access Management (CIAM) Architect Lead** is responsible for designing, solutioning and managing secure, scalable identity solutions that enhance customer experience while ensuring compliance and security. This role provides strategic design across CIAM services, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), identity governance, and lifecycle management. The CIAM Architect Lead partners with business, security, and technology teams to deliver seamless and secure digital identity services. This role also drives continuous improvement, ensures high service quality, and oversees reporting, risk management, and compliance initiatives. The successful candidate will lead a regional team employees and consultants, and will be expected to be hands-on/skilled in our IAM tech stack. **We will count on you to:** **Solution Design**(30%)**:** * Lead CIAM design and solutions, ensuring availability, reliability, user experience and performance of identity services * Define and modernize customer access into Marsh identity and access management and systems * Collaborate with technology, security, and application teams to align CIAM/IAM services with business needs, reduce complexities and risk reduction * Build a design that support results of internal findings, business requirements, audit and ensure compliance with regulatory and internal security requirements * Manage and mentor CIAM team members and vendors **Strategic Quality Improvement**(20%)**:** * Drive continuous improvement initiatives to enhance customer authentication and authorization experiences * Analyze user journeys to reduce friction while maintaining strong security controls * Design automation to improve user experience, access, authentication, provisioning, de-provisioning, and access workflows * Provide solutions that will reduce/drive down KPIs and SLAs related to CIAM services and implement corrective actions **Technology Architecture (SSO, MFA, Identity Governance)**(30%)**:** * Design and transform CIAM architecture leveraging: * Single Sign-On (SSO) * Multi-Factor Authentication (MFA) * Identity governance tools (e.g., SailPoint Identity Security Cloud - ISC) * Design access request, certification processes, and LCM (joiner/mover/leaver) lifecycle * Ensure secure integration with applications, APIs, and external identity providers * Evaluate and recommend new CIAM technologies and enhancements * Maintain architecture documentation, standards, and roadmaps * Ensure scalability, resilience, and security of CIAM platforms/tools **Technology Oversight and Innovation**(20%)**:** * Define solution(s) in support of risk reduction related to complexities in architecture, identity metrics, access risks, and compliance status * Provide solutions that will reduce risk, audit findings, remediation progress, and risk posture * Provide regular updates to leadership on CIAM performance and initiatives * Ensure proper governance over identity lifecycle and access certifications * Support solutions for regulatory reporting and internal governance reviews **Why join our team:** * We help you be your best through professional development opportunities, interesting work, and supportive leaders; * We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities; * Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being; **For Romania- Cluj only:** * A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary); * 30+ days off (including legal days, birthday, public holiday replacements, and benefits options); * Performance bonus scheme; * Matching charity contributions, charity days off, and the Pay it Forward charity challenge; * Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X. ### ### Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com. ### Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. ### ### ### This is a New position.", "summaryDescription" : "Customer Identity and Access Management (CIAM) Architect Lead at Marsh. Skills: Customer Identity Management, Solution Architecture, Security Architecture. Design and solution secure identity solutions. Manage secure identity solutions", "postedDate" : "2026-06-02T18:59:10.238", "createdAt" : "2026-06-04T18:59:10.227", "lastUpdated" : "2026-06-05T05:04:50.660", "ingestTimestamp" : "2026-06-04T18:59:10.227", "mongoId" : "6a21792974d8ee00a0c239ea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://mmc.wd1.myworkdayjobs.com/MMC/job/Toronto---Bremner/Customer-Identity-and-Access-Management--CIAM--Architect-Lead--MarshTech_R_347890", "salaryAnnualMin" : 56160, "salaryAnnualMax" : 56160, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Customer Identity Management", "Single Sign-On", "Multi-Factor Authentication", "Identity Governance", "Lifecycle management", "Access request processes", "Certification processes", "Risk assessment", "Compliance status", "Leadership", "Mentoring", "Solution Architecture", "Security Architecture", "Solution design", "Risk management", "Compliance initiatives", "Service quality", "Technology architecture", "Continuous improvement", "User experience", "Access management", "Identity lifecycle", "Risk reduction", "Audit findings", "Regulatory reporting", "Identity and Access Management", "Cloud integrations", "Security", "Identity solutions", "Identity governance", "Digital identity services", "Access risks" ], "skillCount" : 32, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 608.55536, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a3057b0f292fd229cf3d20b", "title" : "Architect", "company" : "Woolpert", "industry" : "Consulting", "salary" : { "min" : 600000.0, "max" : 950000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Architect in Johannesburg, South Africa, adjusted for mid-seniority and full-time employment in the Real Estate industry." }, "location" : "Johannesburg, Gauteng, South Africa", "locations" : [ "Johannesburg", "Gauteng", "South Africa" ], "timestamp" : "2026-06-16T08:35:13.768", "fingerprint" : "ecc73723a9ec8b13d7074bbb0b8aac5b61fe063da97a2e6817e6913c556cdac7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/woolpert/jobs/4109299009", "externalId" : "4109299009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Johannesburg", "state" : "Gauteng", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-26.2050000,28.0497220" } ], "locationText" : "Johannesburg, Gauteng, South Africa", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "Autodesk Revit, Microsoft Office Suite, Bluebeam", "professionalSkills" : [ "Design", "Coordination", "Problem-solving" ], "hardSkillsList" : [ "Architectural design", "Construction documentation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Architectural design", "level" : "intermediate" }, { "name" : "Construction documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "coreResponsibilities" : "Develop project deliverables, Lead team in development, Lead team in delivery, Support Regional Team Leader, See project through construction, See project through close out", "teamCollaboration" : "Global staff; Project Leads; Interdisciplinary team; Global teams", "domainKnowledge" : "Architectural technologies; Architectural materials; Sustainability practices", "domainList" : [ "architectural-technologies", "architectural-materials", "sustainability-practices" ], "domainSpecificKnowledge" : [ "Architectural technologies", "Architectural materials", "Sustainability practices" ], "toolProficiency" : [ "Autodesk Revit", "Microsoft Word", "Microsoft Excel", "Microsoft Teams", "Bluebeam" ], "communicationSkills" : "Verbal communication; Written communication; Graphic communication", "continuousLearning" : "Career development; Learning opportunities", "innovationCreativity" : "Innovative thinking; Innovation", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "4 - 6 years architectural experience, Experience on medium to large-sized projects, Proficiency in Autodesk Revit, Experience with Microsoft Office Suite, Experience with Bluebeam, Well-developed organizational skills, Ability to prioritize tasks, Ability to act independently, Verbal communication skills, Written communication skills, Graphic communication skills", "qualificationsPreferred" : "Registered with SACAP", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We seek to move the world forward through innovative thinking. Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth. Seeking a new career challenge? Woolpert Africa is looking for you! We are hiring Architects and Senior Technologists to join a dynamic Buildings Team at our Johannesburg, South Africa office. This position reports to Project Leads in the UK and US and supports the Regional Team Leader and is responsible for leading a team in the development and delivery of all project deliverables. As an Architect at Woolpert, you will: Develop project deliverables, from concept through completion, and see the project through construction and close out. Work in tandem with global staff and Project Leads, as well as an interdisciplinary team of partners to deliver high performing, complex, and challenging projects for some of the world’s largest technology clients.  Requirements Master’s degree in Architecture or Bachelor’s degree in Architecture. Between 4 - 6 years of architectural experience across stages of design and construction. Experience working on medium to large-sized projects such as retail, multi-family residential, or commercial developments. Possess strong design, coordination, and problem-solving skills Commitment to staying informed on the latest architectural technologies, materials, and sustainability practices. Proficiency in the use of Autodesk Revit for project development; we are a Revit office and use this software to its full capabilities. Experience with Microsoft Office Suite (Word, Excel, Teams, etc.) and Bluebeam. Well-developed organizational skills, and the ability and experience to prioritize tasks and act independently. Strong verbal, written, and graphic communication skills. Desire to work and collaborate with global teams. Preferred Skills and Abilities Candidate should be registered with SACAP. Unique Benefits Certified as a Great Place to Work®, Woolpert is one of the fastest growing architecture, engineering, and geospatial (AEG) companies in the world. With over 60 offices and countless projects around the globe, Woolpert makes a real difference at home and abroad. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including: Diverse experiences: Work on meaningful projects that improve quality of life around the world. Freedom to work program: Work in a hybrid environment allowing flexibility to balance your work and life. Principal program: Earn the opportunity to become an owner of the firm. Flexible vacation Career development: Explore a wide range of learning and growth opportunities within and across industries. Fitness reimbursement, technology stipend, employee assistance program, and more: Choose the benefits that work best for you. Level up your career with Woolpert. Apply today and join our team to help shape the future of tomorrow! Why Woolpert Buildings? Woolpert is looking for supportive, goal-oriented, and career-minded individuals who are, or are looking to become, industry leaders in their fields. We blend design excellence with innovative technology to deliver exceptional value to our clients. When you join us, you'll join a team of experts who are passionate about their work and dedicated to excellence. Woolpert embraces progress and innovation, creating opportunities for career growth. Find out more about what Woolpert has to offer here: http://woolpert.com/about-us/ Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com. If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com. To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.", "summaryDescription" : "Architect at Woolpert. Develop project deliverables. 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Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. Our Commitment HDR is committed to fostering an inclusive and diverse work environment and is proud to be an equal opportunity employer. We welcome applications from all qualified and/or experienced candidates, regardless of gender identity or expression, race or ethnicity, sexual orientation, age, or religious and political beliefs. This includes encouragement for veterans. HDR acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and communities live and work. As part of our commitment to reconciliation and diversity, we encourage Aboriginal and Torres Strait Islander peoples to apply. Join us in making a meaningful impact and contributing to an inclusive community. Australia-NSW-Sydney", "summaryDescription" : "Lead Site Architect at HDR", "createdAt" : "2026-06-14T08:38:56.857", "lastUpdated" : "2026-06-15T09:32:35.456", "ingestTimestamp" : "2026-06-14T08:38:56.857", "mongoId" : "6a16291b58b93c861e959e66", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 603.2276, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a2ca57a74d8ee00a09b6b50", "title" : "Solution Architect - Wealth Management", "company" : "Alpha Financial Markets Consulting", "industry" : "Consulting", "salary" : { "min" : 125000.0, "max" : 186200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "North America", "locations" : [ "North America" ], "timestamp" : "2026-06-16T05:00:30.617", "fingerprint" : "ba0abf2ab26eb03949d5af5b1e9fa6db5856c601068107c8941dae5be6fe5375", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/alphafmcroles/jobs/8562229002", "externalId" : "8562229002", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "na", "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "technicalSkills" : "Cloud, AI, ML, Data Engineering, DevOps, Security", "professionalSkills" : [ "Solution design", "System integration", "Data architecture", "Vendor partnerships", "Business integration" ], "hardSkillsList" : [ "Technology transformation", "Platform implementation" ], "hardSkills" : [ { "name" : "Technology transformation", "level" : "intermediate" }, { "name" : "Platform implementation", "level" : "intermediate" } ], "majorSkills" : "Wealth Management Technology, Solution Architecture", "majorSkillsList" : [ "Wealth Management Technology", "Solution Architecture" ], "coreResponsibilities" : "Define wealth technology solutions, Lead wealth technology solutions delivery, Manage vendor partnerships, Develop go-to-market opportunities, Manage partnership framework, Translate business requirements, Design technology solutions", "teamCollaboration" : "Cross-functional teams; Client stakeholders; Vendor stakeholders; Internal project stakeholders", "domainKnowledge" : "Wealth management; Financial services; Asset management; Advisor-facing value chain; Client onboarding; Account management; Portfolio construction; Trading; Performance reporting; Client communications; Wealth Tech vendor landscape; TAMPs; Portfolio management systems; Order management systems; CRM platforms; Financial advisor technology", "domainList" : [ "wealth-management", "financial-services", "asset-management", "advisor-facing-value-chain", "client-onboarding", "account-management", "portfolio-construction", "trading", "performance-reporting", "client-communications", "wealth-tech-vendor-landscape", "tamps", "portfolio-management-systems", "order-management-systems", "crm-platforms", "financial-advisor-technology" ], "domainSpecificKnowledge" : [ "Wealth management", "Financial services", "Asset management", "Advisor-facing value chain", "Client onboarding", "Account management", "Portfolio construction", "Trading", "Performance reporting", "Client communications", "Wealth Tech vendor landscape", "TAMPs", "Portfolio management systems", "Order management systems", "CRM platforms", "Financial advisor technology" ], "continuousLearning" : "Tailored training; Mentorship; Paid training time; Professional certifications", "qualificationsBasic" : "5+ years wealth management experience, Experience with advisor-facing value chain, Experience with wealth management operations, Experience with TAMPs, Experience with portfolio management systems, Experience with order management systems, Experience with CRM platforms, Experience with financial advisor technology", "qualificationsPreferred" : "Experience with fintech vendors", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "About Alpha Group Alpha Group is a leading global consultancy to the financial services industry. Founded in 2003, Alpha has spent over 20 years bringing together specialists, sector-focused strategy, management consulting, and technology expertise to support the entire client transformation lifecycle. Having partnered with more than 1,200 clients worldwide across the asset and wealth management, alternatives, and insurance industries, Alpha is a trusted advisor for complex change programs. We now have over 1,180 consultants working with clients across North America, the UK, Europe, the Middle East, and APAC. In 2024, in recognition of our successful track record and strong growth prospects, Alpha was acquired by Bridgepoint, one of the world's leading quoted private asset growth investors. Our people are at the heart of everything we do. Many of our team have built long and fulfilling careers with us, often staying for over a decade. Alpha offers a genuinely rewarding place to work: a meritocratic environment where your career can flourish, and a welcoming culture where you can be yourself, connect with others, and thrive. Why Join Alpha? Established yet entrepreneurial: with over 20 years of success and a proven record on the London Stock Exchange, Alpha offers the stability of an established consultancy with the energy of a fast-growth business. Backed by Bridgepoint: as part of one of the world's leading growth investors, Alpha benefits from strategic investment that fuels innovation, expansion and new offerings, creating even more opportunities for our people. Exposure to senior leadership: whether you are in an internal or a client-facing role, you will have the opportunity to work with and learn from high performers at the top of their game. Learning and growth opportunities: we run tailored training to help you be successful, provide excellent mentorship, and offer up to 5 days paid training time per year. High responsibility and autonomy mean you develop your skillsets quickly. Performance-driven culture with real impact: advancement at Alpha is based on impact and capability, not tenure or quotas. You will have autonomy and see the tangible difference your ideas and decisions make. About Alpha Tech Services Alpha Tech Services (ATC) is the technology implementation and business integration arm of the Alpha Financial Markets Consulting (Alpha FMC) group, the leading global consultancy to the asset and wealth management industry. We are a boutique management consulting firm that offers the world's top asset and wealth managers a competitive edge through deep expertise and industry insight. Our team is of a uniquely high caliber, and by focusing on asset and wealth management exclusively we build knowledge and experience that generalist firms cannot match. We work with a blue-chip client base, including 21 of the top 25 largest global asset management firms and over 130 clients across the globe, with offices across the United States, Canada, the UK, Europe, the Middle East, and APAC. The Opportunity Alpha FMC is expanding its Wealth Management Technology practice and is looking for an experienced Solution Architect to help wealth management firms navigate technology transformation. This role sits at the intersection of wealth management domain expertise and technology delivery, supporting clients across the advisor-facing value chain: from client onboarding and account management through portfolio construction, trading, performance reporting, and client communications. You will work directly with wealth managers, TAMPs, RIA aggregators, broker-dealers, and fintech vendors to define, design, and deliver technology solutions that address the full complexity of modern wealth management operations. Role Responsibilities As a Solution Architect in our Wealth Management Technology practice, you will: Define and lead delivery of wealth technology solutions spanning platform implementation, system integration, and data architecture, managing experienced developers and technical consultants. Manage Wealth Tech vendor partnerships, including joint go-to-market opportunities, pipeline development, relationship management, and the overall partnership framework that positions Alpha as a preferred implementation and integration partner in the wealth management technology ecosystem. Translate business requirements across the financial advisor value chain into solution designs that address onboarding, account management, portfolio management, trading and execution, performance reporting, billing, and client engagement. Leverage deep familiarity with the Wealth Tech vendor landscape, including TAMPs, portfolio management systems, order management systems, CRM platforms, financial planning tools, custodial integrations, and data aggregation providers. Support clients in improving and optimizing their operating models, including resource management, technology architecture, and business process design across advisor-facing and back-office functions. Define and socialize technical approaches for implementation, including SDLC frameworks, data migration strategies, API and custodial integration patterns, and client onboarding workflows. Present options and designs to business and technology stakeholders at all levels, articulating Alpha's perspective on industry best practices clearly and with credibility. Input to project definition, resourcing, timelines, and objectives within a workstream or engagement. Drive documentation and development according to specifications and standards. Participate in project team meetings and communicate effectively with client peers, architects, system analysts, business analysts, project managers, and technology teams, reporting project status as required. Support Alpha's internal IP development, including proposition development, accelerators, and at least one area of specific Wealth Tech expertise. Take a lead in mentoring and coaching team members. Role Requirements Experience and Domain Knowledge 7+ years of experience in technology roles within or serving the wealth management industry, including direct experience with fintech implementations and integrations. Deep familiarity with the financial advisor value chain, spanning client onboarding, account management, financial planning, portfolio management, trading and execution, performance reporting, billing, and client communications. Hands-on experience implementing or integrating Wealth Tech platforms such as Apex, Orion, Envestnet, Tamarac, Black Diamond, Riskalyze/Nitrogen, iCapital, Addepar, Salesforce Financial Services Cloud, Redtail, or comparable systems. Working knowledge of custodial infrastructure, including integration patterns with Schwab, Fidelity, Pershing, and similar custodians, and familiarity with data delivery standards such as ACATS, DTCC, and FIX protocol. Experience with the RIA, broker-dealer, and TAMP ecosystem, including an understanding of how these channels differ in technology requirements, regulatory constraints, and advisor workflows. Familiarity with insurance distribution and alternative investment platforms as complements to core wealth management operations is a plus. Technical Skills Experience leading complex system integration projects, including API design, data mapping, and middleware configuration. Proficiency in data architecture and engineering concepts, including data modeling, ETL design, and cloud data platforms such as Snowflake or Azure Synapse. Experience with cloud environments (AWS, Azure, or GCP) and modern data pipeline tools. Ability to design scalable and reliable architectures that account for the data volume, security, and compliance requirements of wealth management operations. Understanding of data lifecycle management, data quality frameworks, and governance practices relevant to client and account data in wealth management. Consulting and Client Skills Demonstrated ability to lead client-facing engagements, manage stakeholder expectations across business and technology teams, and influence senior decision makers. Strong executive communication skills with the ability to present complex technology options in business terms to C-suite, operations, and advisor-facing audiences. Experience managing technology projects using Agile or other methodologies in a consulting or client services context. Ability to lead cross-functional teams and work effectively across client, vendor, and internal project stakeholders. Compensation and Perks A competitive salary with discretionary bonus scheme based on company and personal performance. 25 days of annual paid time off. 401k matching. Sponsorship towards professional certifications and training, supported with 5 days of paid training time. Choice of laptop. Supplemented medical, dental, and vision coverage. North America team-wide training and employee appreciation retreats. The anticipated base salary for this role varies based on geographic location and is structured across three compensation zones. These zones reflect local market conditions and cost of labor. Geographic placement is determined by the employee’s primary work location. Zone A | $163,000 – $186,200 Applies to candidates working in designated high-cost metropolitan areas, including: Los Angeles, CA; San Francisco, CA; Boston, MA; New York City, NY; and Washington, DC, as well as remote roles based in Massachusetts or the New York Tri-State Area. Zone B | $135,000 – $170,000 Applies to candidates working in key metropolitan markets, including: Austin, TX; Atlanta, GA; Chicago, IL; Charlotte, NC; Denver, CO; and Philadelphia, PA, as well as remote roles based in Texas, California, Pennsylvania, Florida, or Colorado. Zone C | $125,000 – $160,075 Applies to all other U. S. locations not listed above. Final compensation will be determined based on experience, qualifications, and work location. In addition to base salary, this role is eligible for a discretionary bonus and a comprehensive benefits package. We are committed to equitable and transparent compensation practices across all locations. Our Commitment to Inclusion At Alpha, diversity, equity and inclusion are critical to our success. Our priorities show a focus on fostering an inclusive, equitable workplace where individuals are treated fairly regardless of gender or background. We welcome applications from disabled people and are committed to making our recruitment process and workplace accessible and inclusive for everyone.", "summaryDescription" : "Solution Architect - Wealth Management at Alpha Financial Markets Consulting. Skills: Wealth Management Technology, Solution Architecture. Define wealth technology solutions. Lead wealth technology solutions delivery", "postedDate" : "2026-06-14T19:16:57.953", "createdAt" : "2026-06-14T19:16:57.953", "lastUpdated" : "2026-06-16T05:00:30.617", "ingestTimestamp" : "2026-06-14T19:16:57.953", "mongoId" : "6a2ca57a74d8ee00a09b6b50", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 186200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Technology transformation", "Platform implementation", "Wealth Management Technology", "Solution Architecture", "Solution design", "System integration", "Data architecture", "Vendor partnerships", "Business integration", "Wealth management", "Financial services", "Asset management", "Advisor-facing value chain", "Client onboarding", "Account management", "Portfolio construction", "Trading", "Performance reporting", "Client communications", "Wealth Tech vendor landscape", "TAMPs", "Portfolio management systems", "Order management systems", "CRM platforms", "Financial advisor technology" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 600.27594, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a191e7758b93c861e39f7cb", "title" : "Solution Architect / Lead Full Stack Architect", "location" : "India-Karnataka-Bangalore", "locations" : [ "India-Karnataka-Bangalore", "Brigade Tech Gardens, Katha No. 119, Kundalahalli Village, K.R. Puram Hobli, Ward No. 85, Bangalore" ], "certifications" : [ "AWS Solutions Architect", "Azure Architect" ], "timestamp" : "2026-06-15T09:52:22.422", "fingerprint" : "a252dcc04fc57dcdb29d29f2961dfddd22cd62b9b789fb9aeacc5b1f8af1ba1f", "source" : "taleo", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=888212", "externalId" : "888212", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "HTML, CSS, JavaScript, React, .NET, Java, Python, Node.js, microservices, distributed systems, API design, cloud-native, AWS, Azure, GCP, Docker, Kubernetes, CI/CD, DevOps, MySQL, PostgreSQL, MongoDB, Kafka, RabbitMQ, REST, GraphQL, SAML, OAuth2, OpenID Connect, JWT", "professionalSkills" : [ "Deep expertise in application architecture, cloud platforms, distributed systems, enterprise security, and integration patterns." ], "hardSkillsList" : [ "10+ years of experience in software development", "significant experience in solution architecture", "technical leadership roles", "delivering complex enterprise-scale systems" ], "softSkillsList" : [ "leadership, decision-making, stakeholder management, communication, risk assessment, problem-solving, ownership, accountability, continuous learning, innovation" ], "hardSkills" : [ { "name" : "10+ years of experience in software development", "level" : "intermediate" }, { "name" : "significant experience in solution architecture", "level" : "intermediate" }, { "name" : "technical leadership roles", "level" : "intermediate" }, { "name" : "delivering complex enterprise-scale systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "leadership, decision-making, stakeholder management, communication, risk assessment, problem-solving, ownership, accountability, continuous learning, innovation" } ], "majorSkills" : "Solution Architecture, Full Stack Development, Cloud Architecture, Distributed Systems, Enterprise Security", "majorSkillsList" : [ "Solution Architecture, Full Stack Development, Cloud Architecture, Distributed Systems, Enterprise Security" ], "coreResponsibilities" : "Define end-to-end solution architecture across frontend, backend, data, security, and infrastructure layers. Translate business requirements into scalable, secure, and high-performance system designs. Drive technology selection, architecture standards, and engineering best practices. Lead architectural governance, design reviews, and technical decision-making processes. Develop reference architectures, reusable frameworks, and platform strategies. Ensure alignment with enterprise architecture principles and organizational technology roadmap.", "teamCollaboration" : "Lead engineering teams across multiple projects or programs. Provide technical direction, mentoring, and coaching to developers and technical leads.", "projectManagementSkills" : [ "Participate in sprint planning, estimations, and delivery governance." ], "toolProficiency" : [ "Docker, Kubernetes, CI/CD, AWS, Azure, GCP, React, .NET, Java, Python, Node.js, MySQL, PostgreSQL, MongoDB, Kafka, RabbitMQ, REST, GraphQL, SAML, OAuth2, OpenID Connect, JWT, Azure AD, Okta, Auth0" ], "communicationSkills" : "Communicate architectural decisions, trade-offs, and risks clearly to technical and non-technical audiences.", "continuousLearning" : "Continuous learning and innovation orientation.", "innovationCreativity" : "Drive innovation initiatives and continuous improvement strategies.", "problemSolvingSkills" : "Resolve complex technical challenges and production issues.; Conduct root cause analysis for production incidents and implement preventive solutions.", "specialRequirements" : "Candidates from other educational backgrounds may be considered if they have 100% relevant professional experience in software engineering and architecture.", "outcomesObjectives" : "Ensure quality, maintainability, and long-term sustainability of solutions. Ensure high availability, scalability, and system resilience.", "qualificationsBasic" : "Bachelor’s Degree in Engineering (Computer Science or Information Technology) is required. 10+ years of experience in software development with significant experience in solution architecture and technical leadership roles. Proven track record of delivering complex enterprise-scale systems.", "qualificationsPreferred" : "Experience with domain-driven design (DDD) and event-driven architecture. Knowledge of enterprise architecture frameworks (TOGAF or similar). Experience with solution estimation, budgeting, and resource planning. Architecture certifications (AWS Solutions Architect, Azure Architect, etc. ) are a plus. Exposure to AI/ML platforms, modern analytics ecosystems, or data engineering is a plus.", "remoteFriendly" : false, "rawDescription" : "Description - External Job Description: Solution Architect / Lead Full Stack Architect (10+ Years Experience) Location: Bengaluru Employment Type: Full-Time Role Overview We are seeking an experienced Solution Architect with 10+ years of experience in designing and delivering enterprise-scale technology solutions across full stack ecosystems. This role requires deep expertise in application architecture, cloud platforms, distributed systems, enterprise security, and integration patterns. The candidate will be responsible for translating business requirements into scalable technical solutions, driving architecture strategy, and leading engineering teams to deliver secure, high-performance, and maintainable systems. This role combines hands-on technical depth with architectural leadership, stakeholder engagement, and delivery accountability. Key Responsibilities Solution Architecture & Technical Strategy - Define end-to-end solution architecture across frontend, backend, data, security, and infrastructure layers. - Translate business requirements into scalable, secure, and high-performance system designs. - Drive technology selection, architecture standards, and engineering best practices. - Lead architectural governance, design reviews, and technical decision-making processes. - Develop reference architectures, reusable frameworks, and platform strategies. - Ensure alignment with enterprise architecture principles and organizational technology roadmap. Enterprise Application Architecture - Design complex applications using modern frontend frameworks (React or similar) and backend technologies (.NET, Java, Python, Node.js). - Architect microservices, distributed systems, and event-driven architectures. - Define API strategy including REST, GraphQL, and integration standards. - Lead modernization initiatives such as monolith-to-microservices transformation. - Ensure scalability, resiliency, fault tolerance, and performance optimization. Cloud & DevOps Architecture - Architect cloud-native solutions using AWS, Azure, or GCP. - Define containerization and orchestration strategies using Docker and Kubernetes. - Design CI/CD architecture, automation pipelines, and release strategies. - Implement Infrastructure-as-Code (IaC) and environment automation. - Establish monitoring, logging, observability, and reliability engineering practices. - Define deployment strategies including blue-green, canary, and rolling deployments. Data & Integration Architecture - Design enterprise data architectures across relational (MySQL, PostgreSQL) and NoSQL (MongoDB) systems. - Define data governance, security, and compliance strategies. - Architect integrations with third-party platforms, enterprise systems, and APIs. - Implement messaging systems, event streaming, and asynchronous communication patterns (Kafka, RabbitMQ, etc.). - Handle large-scale data processing, caching strategies, and performance optimization. Security Architecture & Identity Management - Define end-to-end application security architecture across systems and services. - Design and implement Identity and Access Management (IAM) strategies including authentication and authorization models. - Implement Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC). - Design Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federated identity (SAML, OAuth2, OpenID Connect). - Integrate with enterprise identity providers such as Azure AD, Okta, Auth0, or similar platforms. - Define secure API access mechanisms including token-based authentication (JWT). - Implement secrets management and secure credential storage. - Ensure compliance with enterprise security standards and regulatory requirements. - Conduct architecture risk assessments, threat modeling, and mitigation planning. - Establish DevSecOps practices including automated security scanning and vulnerability management. Performance, Reliability & Scalability - Ensure high availability, scalability, and system resilience. - Implement caching strategies, load balancing, and distributed system optimization. - Conduct root cause analysis for production incidents and implement preventive solutions. - Define SLAs, SLOs, and reliability engineering practices. Technical Leadership & Delivery Ownership - Lead engineering teams across multiple projects or programs. - Provide technical direction, mentoring, and coaching to developers and technical leads. - Participate in sprint planning, estimations, and delivery governance. - Resolve complex technical challenges and production issues. - Ensure quality, maintainability, and long-term sustainability of solutions. Stakeholder & Business Collaboration - Collaborate with business stakeholders, product managers, and leadership to define technology solutions. - Communicate architectural decisions, trade-offs, and risks clearly to technical and non-technical audiences. - Support presales activities, solution proposals, and technical estimations where required. - Drive innovation initiatives and continuous improvement strategies. Required Skills & Expertise - Strong expertise in HTML, CSS, JavaScript. - Modern frontend frameworks (React or similar). - Backend technologies (.NET, Java, Python, Node.js). - Deep knowledge of microservices architecture, distributed systems, API design, and cloud-native principles. - Strong experience with Identity and Access Management (IAM) and enterprise security architecture. - Experience with relational databases (MySQL/PostgreSQL) and NoSQL databases (MongoDB). - Expertise with Docker, Kubernetes, CI/CD pipelines, and DevOps practices. - Strong cloud architecture experience (AWS, Azure, or GCP). - Proven experience leading large-scale or complex technology implementations. Preferred Qualifications - Experience with domain-driven design (DDD) and event-driven architecture. - Knowledge of enterprise architecture frameworks (TOGAF or similar). - Experience with solution estimation, budgeting, and resource planning. - Architecture certifications (AWS Solutions Architect, Azure Architect, etc.) are a plus. - Exposure to AI/ML platforms, modern analytics ecosystems, or data engineering is a plus. Education Requirements - Bachelor’s Degree in Engineering (Computer Science or Information Technology) is required. - Candidates from other educational backgrounds may be considered if they have 100% relevant professional experience in software engineering and architecture. Experience - 10+ years of experience in software development with significant experience in solution architecture and technical leadership roles. - Proven track record of delivering complex enterprise-scale systems. Key Competencies - Strategic thinking and architecture vision. - Strong leadership and decision-making ability. - Stakeholder management and communication skills. - Risk assessment and problem-solving capability. - Ownership and accountability mindset. - Continuous learning and innovation orientation. Description - External Job Description: Solution Architect / Lead Full Stack Architect (10+ Years Experience) Location: Bengaluru Employment Type: Full-Time Role Overview We are seeking an experienced Solution Architect with 10+ years of experience in designing and delivering enterprise-scale technology solutions across full stack ecosystems. This role requires deep expertise in application architecture, cloud platforms, distributed systems, enterprise security, and integration patterns. The candidate will be responsible for translating business requirements into scalable technical solutions, driving architecture strategy, and leading engineering teams to deliver secure, high-performance, and maintainable systems. This role combines hands-on technical depth with architectural leadership, stakeholder engagement, and delivery accountability. Key Responsibilities Solution Architecture & Technical Strategy - Define end-to-end solution architecture across frontend, backend, data, security, and infrastructure layers. - Translate business requirements into scalable, secure, and high-performance system designs. - Drive technology selection, architecture standards, and engineering best practices. - Lead architectural governance, design reviews, and technical decision-making processes. - Develop reference architectures, reusable frameworks, and platform strategies. - Ensure alignment with enterprise architecture principles and organizational technology roadmap. Enterprise Application Architecture - Design complex applications using modern frontend frameworks (React or similar) and backend technologies (.NET, Java, Python, Node.js). - Architect microservices, distributed systems, and event-driven architectures. - Define API strategy including REST, GraphQL, and integration standards. - Lead modernization initiatives such as monolith-to-microservices transformation. - Ensure scalability, resiliency, fault tolerance, and performance optimization. Cloud & DevOps Architecture - Architect cloud-native solutions using AWS, Azure, or GCP. - Define containerization and orchestration strategies using Docker and Kubernetes. - Design CI/CD architecture, automation pipelines, and release strategies. - Implement Infrastructure-as-Code (IaC) and environment automation. - Establish monitoring, logging, observability, and reliability engineering practices. - Define deployment strategies including blue-green, canary, and rolling deployments. Data & Integration Architecture - Design enterprise data architectures across relational (MySQL, PostgreSQL) and NoSQL (MongoDB) systems. - Define data governance, security, and compliance strategies. - Architect integrations with third-party platforms, enterprise systems, and APIs. - Implement messaging systems, event streaming, and asynchronous communication patterns (Kafka, RabbitMQ, etc.). - Handle large-scale data processing, caching strategies, and performance optimization. Security Architecture & Identity Management - Define end-to-end application security architecture across systems and services. - Design and implement Identity and Access Management (IAM) strategies including authentication and authorization models. - Implement Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC). - Design Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federated identity (SAML, OAuth2, OpenID Connect). - Integrate with enterprise identity providers such as Azure AD, Okta, Auth0, or similar platforms. - Define secure API access mechanisms including token-based authentication (JWT). - Implement secrets management and secure credential storage. - Ensure compliance with enterprise security standards and regulatory requirements. - Conduct architecture risk assessments, threat modeling, and mitigation planning. - Establish DevSecOps practices including automated security scanning and vulnerability management. Performance, Reliability & Scalability - Ensure high availability, scalability, and system resilience. - Implement caching strategies, load balancing, and distributed system optimization. - Conduct root cause analysis for production incidents and implement preventive solutions. - Define SLAs, SLOs, and reliability engineering practices. Technical Leadership & Delivery Ownership - Lead engineering teams across multiple projects or programs. - Provide technical direction, mentoring, and coaching to developers and technical leads. - Participate in sprint planning, estimations, and delivery governance. - Resolve complex technical challenges and production issues. - Ensure quality, maintainability, and long-term sustainability of solutions. Stakeholder & Business Collaboration - Collaborate with business stakeholders, product managers, and leadership to define technology solutions. - Communicate architectural decisions, trade-offs, and risks clearly to technical and non-technical audiences. - Support presales activities, solution proposals, and technical estimations where required. - Drive innovation initiatives and continuous improvement strategies. Required Skills & Expertise - Strong expertise in HTML, CSS, JavaScript. - Modern frontend frameworks (React or similar). - Backend technologies (.NET, Java, Python, Node.js). - Deep knowledge of microservices architecture, distributed systems, API design, and cloud-native principles. - Strong experience with Identity and Access Management (IAM) and enterprise security architecture. - Experience with relational databases (MySQL/PostgreSQL) and NoSQL databases (MongoDB). - Expertise with Docker, Kubernetes, CI/CD pipelines, and DevOps practices. - Strong cloud architecture experience (AWS, Azure, or GCP). - Proven experience leading large-scale or complex technology implementations. Preferred Qualifications - Experience with domain-driven design (DDD) and event-driven architecture. - Knowledge of enterprise architecture frameworks (TOGAF or similar). - Experience with solution estimation, budgeting, and resource planning. - Architecture certifications (AWS Solutions Architect, Azure Architect, etc.) are a plus. - Exposure to AI/ML platforms, modern analytics ecosystems, or data engineering is a plus. Education Requirements - Bachelor’s Degree in Engineering (Computer Science or Information Technology) is required. - Candidates from other educational backgrounds may be considered if they have 100% relevant professional experience in software engineering and architecture. Experience - 10+ years of experience in software development with significant experience in solution architecture and technical leadership roles. - Proven track record of delivering complex enterprise-scale systems. Key Competencies - Strategic thinking and architecture vision. - Strong leadership and decision-making ability. - Stakeholder management and communication skills. - Risk assessment and problem-solving capability. - Ownership and accountability mindset. - Continuous learning and innovation orientation. Mercedes-Benz Research and Development India Private Limited", "summaryDescription" : "Solution Architect / Lead Full Stack Architect. Skills: Solution Architecture, Full Stack Development, Cloud Architecture, Distributed Systems, Enterprise Security. Define end-to-end solution architecture across frontend, backend, data, security, and infrastructure layers. Translate business requirements into scalable, secure, and high-performance system designs. Drive technology selection, architecture standards, and engineering best practices. Lead architectural governance, design reviews, and", "createdAt" : "2026-06-14T20:52:24.520", "lastUpdated" : "2026-06-15T09:52:22.422", "ingestTimestamp" : "2026-06-14T20:52:24.520", "mongoId" : "6a191e7758b93c861e39f7cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "10+ years of experience in software development", "significant experience in solution architecture", "technical leadership roles", "delivering complex enterprise-scale systems", "leadership, decision-making, stakeholder management, communication, risk assessment, problem-solving, ownership, accountability, continuous learning, innovation", "Solution Architecture, Full Stack Development, Cloud Architecture, Distributed Systems, Enterprise Security", "Deep expertise in application architecture, cloud platforms, distributed systems, enterprise security, and integration patterns.", "Participate in sprint planning, estimations, and delivery governance.", "AWS Solutions Architect", "Azure Architect", "Docker, Kubernetes, CI/CD, AWS, Azure, GCP, React, .NET, Java, Python, Node.js, MySQL, PostgreSQL, MongoDB, Kafka, RabbitMQ, REST, GraphQL, SAML, OAuth2, OpenID Connect, JWT, Azure AD, Okta, Auth0" ], "skillCount" : 11, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.6666667, "_score" : 589.7761, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3055e3f292fd229cf22b09", "title" : "Customer Support Lead", "company" : "Roger", "industry" : "Post-Sales", "salary" : { "min" : 120000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco Office", "locations" : [ "San Francisco Office" ], "timestamp" : "2026-06-16T09:06:15.611", "fingerprint" : "eb0ef1a5735f91d8fe3da915fceee14ff01a68d830919f6feaa673c611271121", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/rogerhealthcare/bd14c847-3629-449d-a58b-20e90a97770c/application", "externalId" : "bd14c847-3629-449d-a58b-20e90a97770c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Zendesk", "professionalSkills" : [ "Process improvement", "Workflow optimization", "Data analysis" ], "hardSkillsList" : [ "SLA management", "Response time tracking", "Resolution time tracking" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "SLA management", "level" : "intermediate" }, { "name" : "Response time tracking", "level" : "intermediate" }, { "name" : "Resolution time tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support leadership, Process optimization, Self-serve infrastructure", "majorSkillsList" : [ "Customer support leadership", "Process optimization", "Self-serve infrastructure" ], "coreResponsibilities" : "Lead and grow the team, Manage customer support representatives, Own hiring, training, and onboarding, Own SLAs, Keep response times best-in-class, Keep resolution times best-in-class, Ensure team operates efficiently, Design support processes, Improve support workflows, Improve support tooling, Create automations, Analyze support query reduction opportunities, Surface trends to product team, Surface trends to customer success team, Develop self-serve layer, Develop help center, Develop documentation, Develop in-product guidance, Text customers daily, Call customers daily, Lead by example", "teamCollaboration" : "Product team; Customer success teams", "domainKnowledge" : "Home health; B2B SaaS", "domainList" : [ "home-health", "b2b-saas" ], "domainSpecificKnowledge" : [ "Home health", "B2B SaaS" ], "toolProficiency" : [ "Zendesk" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Help center development; Documentation development", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Keep service exceptionally fast; Reduce support volume; Improve the product; Build self-serve infrastructure", "qualificationsBasic" : "5+ years customer support or CX, 1-2 years leading a team, Experience at fast-growing startup", "qualificationsPreferred" : "Familiarity with healthcare, Experience building self-serve support infrastructure", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT ROGER Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes. Backed by leading healthcare investors like SignalFire, we've powered millions of visits, deployed to thousands of clinicians, and we're just getting started. In an industry full of legacy players and clunky software, we win on service. Clinicians love us because when they need help, we are fast, sharp, and human. That reputation is one of our biggest competitive advantages, and this role exists to protect and scale it. WHY THIS ROLE EXISTS This isn't a \"manage the queue\" position. You'll be equal parts people leader, operator, and analyst: leading the team day to day while constantly asking where the biggest opportunities are to reduce support volume, improve the product, and build self-serve infrastructure that lets clinicians solve problems on their own. This is a high-ownership role with real impact. As Roger scales, you'll have the opportunity to grow the team and grow into a broader customer experience leadership role. WHAT YOU'LL DO - Lead and grow the team. Manage, coach, and develop a team of customer support representatives. Own hiring, training, and onboarding as the team scales. - Keep service exceptionally fast. Own SLAs and keep response and resolution times best-in-class. Ensure the team operates as efficiently as possible without sacrificing quality. - Build the support engine. Design and continuously improve processes, workflows, and tooling in Zendesk. Create automations that remove repetitive work and speed up resolution. - Turn support into insight. Constantly analyze where the biggest opportunities are to reduce support queries, surfacing trends to the product and customer success teams to drive fixes at the root. - Build self-serve infrastructure. Develop a robust self-serve layer (help center, documentation, in-product guidance) so clinicians can solve more on their own. - Stay close to clinicians. Be comfortable texting and calling customers daily. Lead by example on what great, human support looks like. WHAT WE'RE LOOKING FOR - 5+ years in customer support or customer experience at a B2B SaaS company, with at least 1-2 years leading a team. - Experience at a fast-growing startup, ideally seed to Series B. - Highly analytical. You set up processes, track everything, and let the numbers guide where you focus. - Deep familiarity with Zendesk and a genuine excitement for building automations. - Exceptional written and verbal communication. You're comfortable on the phone, over text, and in writing every day. - A bias toward getting ahead of problems rather than just clearing the queue. - High ownership mentality and comfort operating in ambiguity. NICE TO HAVE - Familiarity with healthcare or home health. - Experience building self-serve support infrastructure from the ground up. Why Join Us? \uD83C\uDFE5 Platinum health, dental, and vision insurance \uD83C\uDFD6️ Flexible PTO \uD83D\uDE80 Unmatched career growth opportunity in customer experience \uD83D\uDC69‍⚕️ Make a tangible difference in the lives of clinicians and patients \uD83E\uDDE0 Work on a mission that matters, backed by AI innovation and top-tier investors Make a Real Difference - Hear from our Users: “If I had to give Roger a rating out of 10, I’d give it an 11! You guys changed my life!!” - G.M. from San Francisco, Registered Nurse “Roger AI saves me hours per day. I can easily focus on my patients now too.” - J.L. from Tucson, Registered Nurse “Being a single mom is tough, but with Roger I can take the time to go to my daughter’s soccer game and also pursue further education.” - T.M. from Dallas, Licensed Vocational Nurse", "summaryDescription" : "Customer Support Lead at Roger. Skills: Customer support leadership, Process optimization, Self-serve infrastructure. Lead and grow the team. Manage customer support representatives", "createdAt" : "2026-06-16T00:31:52.351", "lastUpdated" : "2026-06-16T09:06:15.611", "ingestTimestamp" : "2026-06-16T00:31:52.351", "mongoId" : "6a3055e3f292fd229cf22b09", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 120000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "SLA management", "Response time tracking", "Resolution time tracking", "Leadership", "Customer support leadership", "Process optimization", "Self-serve infrastructure", "Process improvement", "Workflow optimization", "Data analysis", "Home health", "B2B SaaS", "Zendesk" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 588.64435, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305076f292fd229cef08a3", "title" : "Customer Success Lead", "company" : "Matic", "industry" : "Customer Experience", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Customer Success role in Menlo Park, adjusted for the technology industry and company size." }, "location" : "Menlo Park, CA", "locations" : [ "Menlo Park, CA" ], "timestamp" : "2026-06-16T12:03:32.730", "fingerprint" : "65cffa081837f3486739de78d942e85232883af0f3b5ae82bb18c13af07b9d07", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/maticrobots/54d09f9a-b76b-41cf-a6da-5e455f9ec213/application", "externalId" : "54d09f9a-b76b-41cf-a6da-5e455f9ec213", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Menlo Park", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4519671,-122.1779920" } ], "locationText" : "Menlo Park, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI", "professionalSkills" : [ "Customer relationship management", "Customer retention", "Customer satisfaction", "Value realization", "Product adoption", "Long-term loyalty", "Referral programs", "Advocacy programs", "Support operations", "Product knowledge", "Issue data analysis", "Root cause analysis", "Onboarding content", "FAQ libraries", "How-to videos", "Knowledge base", "Response times", "Support quality" ], "hardSkillsList" : [ "Customer onboarding", "Customer activation", "Customer engagement", "Customer retention", "Customer loyalty", "Customer advocacy", "Ticket handling", "Escalation management", "Churn analysis", "Team coaching", "System building", "Playbook development", "Infrastructure development", "Relationship building", "Product adoption", "Metric tracking", "NPS tracking", "Activation rate tracking", "Referral program building", "Advocacy program building", "Support function building", "SLA definition", "Resolution time improvement", "Product knowledge development", "Issue data analysis", "Trend surfacing", "Root cause identification", "Upstream fix pushing", "Onboarding content creation", "FAQ library creation", "How-to video creation", "Knowledge base creation", "AI tool deployment", "Skill deployment", "Agent deployment" ], "softSkillsList" : [ "Leadership", "Mentoring", "Critical thinking" ], "hardSkills" : [ { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Customer activation", "level" : "intermediate" }, { "name" : "Customer engagement", "level" : "intermediate" }, { "name" : "Customer retention", "level" : "intermediate" }, { "name" : "Customer loyalty", "level" : "intermediate" }, { "name" : "Customer advocacy", "level" : "intermediate" }, { "name" : "Ticket handling", "level" : "intermediate" }, { "name" : "Escalation management", "level" : 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"coreResponsibilities" : "Deliver Three-Michelin-Star Customer Experience, Own Customer Success end-to-end, Mentor a growing team, Set the bar, Hold the standard, Answer tickets, Lead customer conversations, Build deep personal relationships, Understand evolving needs, Proactively drive product adoption, Proactively drive long-term loyalty, Track metrics, Act on metrics, Spot churn signals, Build referral programs, Build advocacy programs, Build a high-performing support function, Develop deep product knowledge, Analyze customer issue data, Surface trends, Identify root causes, Push fixes upstream, Serve as bridge, Work with Marketing, Build onboarding content, Build FAQ libraries, Build how-to videos, Build knowledge base, Develop AI tools, Deploy AI tools", "teamCollaboration" : "Engineering; Product; Customer Operations; Marketing", "domainKnowledge" : "Home robotics; Spatial AI; RGB cameras; Neural networks; On-device processing; Consumer robotics; Hardware; Software; Algorithms; AI", "domainList" : [ "home-robotics", "spatial-ai", "rgb-cameras", "neural-networks", "on-device-processing", "consumer-robotics", "hardware", "software", "algorithms", "ai" ], "domainSpecificKnowledge" : [ "Home robotics", "Spatial AI", "RGB cameras", "Neural networks", "On-device processing", "Consumer robotics", "Hardware", "Software", "Algorithms", "AI" ], "toolProficiency" : [ "Matic app" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Onboarding content; FAQ libraries; How-to videos; Knowledge base", "innovationCreativity" : "Build systems; Build playbooks; Build infrastructure; Build referral programs; Build advocacy programs; Build support function; Develop AI tools; Deploy AI tools", "problemSolvingSkills" : "Diagnose complex problems; Troubleshoot; Root cause analysis", "outcomesObjectives" : "Scale customer success function; Deliver personal experience; Turn happy customers into growth channel; Achieve clear SLAs; Achieve fast resolution times; Make customers feel like only customer; Push fixes upstream; Improve response times; Improve support quality", "qualificationsBasic" : "Bachelor's degree required, 5+ years customer success, Experience with customer onboarding, Experience with customer activation, Experience with customer engagement, Experience with customer retention, Experience with customer loyalty, Experience with customer advocacy, Experience answering tickets, Experience handling escalations, Experience analyzing churn signals, Experience coaching a team, Experience building systems, Experience building playbooks, Experience building infrastructure, Experience with hardware issues, Experience with software issues, Experience with product performance, Experience with customer feedback, Experience with Marketing, Experience with AI tools", "qualificationsPreferred" : "Technical or analytical background preferred, Scaled customer programs at startup preferred, Experience at 1,000 customers, Experience at 100,000 customers", "workSiteFlexibility" : "Flexible", "rawDescription" : "COMPANY OVERVIEW Each year, 2.5 trillion hours are spent on household chores. At Matic, we’re on a mission to recapture that lost time, and we’re doing it by revolutionizing home robotics. Our first product, also called Matic, is a Wall-E-esque floor cleaning robot. We've built what amounts to \"full self-driving in the home” with real-time 3D mapping, adaptive path-tracking, and a precise semantic understanding of the home. Our breakthroughs in spatial AI allow Matic to work reliably in real homes, using only RGB cameras and neural networks running on-device. PRIVACY FIRST What happens in the home, stays in the home. Our robots are private by design, with all data processing performed by the robot itself, not in the cloud. OUR APPROACH Before the iPhone, consumers adopted several distinct devices; cell phones, PDAs, and portable music players each served a particular need. We believe in a similar progression for home robotics, starting with single-purpose robots and building iteratively toward more complex capabilities over time. OUR CULTURE Matic is a tight-knit and collaborative team, singularly focused on building products our customers will cherish. We're ultra-hardworking people committed to solving tough problems that save precious time and energy. ABOUT THE ROLE Matic is approaching 10,000 customers and scaling fast. We're looking for a Customer Success Lead to own the full post-purchase customer journey and take our Customer Success function to world-class. This is a hands-on role. You'll be in the weeds with customers every day: running onboarding, answering tickets, handling escalations, analyzing churn signals, and coaching your team. You'll also be building the systems, playbooks, and infrastructure that let us deliver a deeply personal experience to every single customer as we grow from ten thousand to a hundred thousand and beyond. This is a startup. Ownership is high, roles are fluid, and the best ideas win regardless of where they come from. If customers win, the team wins, and if the team wins, each individual wins. You'll be collaborating with Engineering, Product, and Customer Operations to make Matic's customer experience the reason people tell their friends about us. We believe the best customer service is no customer service, a product so intuitive and reliable that customers never need to reach out. The second-best is just-in-time, self-service help that anticipates questions before they're asked. You'll build both: proactive systems that eliminate friction, and a white-glove experience for the moments that matter most. What you’ll do: - Deliver a Three-Michelin-Star Customer Experience - Own Customer Success end-to-end: onboarding, activation, engagement, retention, loyalty, and advocacy. Every touchpoint, every interaction. - Mentor a growing team across customer success and support. Set the bar, hold the standard, and make sure every customer feels like a million dollars. - Be in the queue yourself. Answering tickets isn't just part of the job, it's the most important part. Direct customer conversations are where you learn what's actually happening, what's breaking, and what's delighting. You can't lead what you don't feel firsthand. - Because you're personally up close to the customer, you'll see patterns that no dashboard can surface. Bring those insights to Product, Engineering, and Marketing and make sure they lead to action. Deepen Customer Relationships and Drive Growth - Build deep, personal relationships with customers. Understand their evolving needs and proactively drive product adoption and long-term loyalty. - Track and act on the metrics that matter: retention, NPS, activation rates. Spot signals early and move on them before they become problems. - Build referral and advocacy programs that turn happy customers into Matic's most powerful growth channel. Elevate Support Operations - Build a high-performing support function with clear SLAs, fast resolution times, and an experience that makes every customer who reaches out feel like they're our only customer. - Develop deep product knowledge across hardware, software, algorithms, and the Matic app. Know the product inside and out: every component, every edge case, every workaround. - Analyze customer issue data obsessively. Surface trends, identify root causes, and push fixes upstream so the same issue never hits a second customer. - Serve as the critical bridge between the engineering team and field data such as hardware and software issues, product performance, and customer feedback. - Work with Marketing to build onboarding content, FAQ libraries, how-to videos, and a knowledge base that empowers customers to help themselves. - Develop and deploy AI tools such as skills and agents to improve response times and support quality and build a feedback loop that results in continuous improvement of customer success processes What we look for: - 3+ years of experience in customer success or customer experience, ideally at a high-growth startup or consumer hardware/DTC company. - You've operated in fast-scaling environments where you had to build systems and processes while simultaneously serving customers. You're comfortable with speed and ambiguity. - Strong analytical chops. You're comfortable pulling data, building dashboards, tracking cohort retention curves, and making decisions based on what the numbers say. - Excellent written and verbal communication. You can write a crisp customer email, coach a junior teammate, and share a retention insight with the engineering team. - Deep empathy for customers paired with a bias toward action. You don't just feel for the customer. You fix the problem, then fix the system that caused it. - Technical curiosity. You don't need to be an engineer, but you need to understand how a complex hardware + software + AI product works well enough to troubleshoot, explain, and advocate intelligently. - Bachelor's degree required. Technical or analytical background preferred. What we value: - Customer obsession. Every interaction, every email, every call, every unboxing, should feel like the customer is the most important person in the world. Because to us, they are. - Details, details, details. The difference between good and exceptional lives in the details. You catch what others miss and you care about things other people think don't matter. - Ownership and follow-through. You don't wait to be told. You see the gap, you fill the gap, and you make sure it stays filled. No ball gets dropped. - Analytical rigor. You back up intuition with data. You measure what matters, you know what good looks like, and you hold yourself and your team to it. We'd love to hear from you if... - You're the kind of person who reads every customer review, the good ones and the bad ones, because you genuinely care about how people experience a product. - You love the challenge of diagnosing complex, cross-functional problems, the ones that span hardware, software, logistics, and human psychology. - You've scaled customer programs at a startup and you know the difference between what works at 1,000 customers and what works at 100,000. - You get fired up about consumer robotics and the idea of putting an extraordinary product into people's homes. - You're excited to do your life's work.", "summaryDescription" : "Customer Success Lead at Matic. Skills: Customer Success, Team Leadership, Operations Management. Deliver Three-Michelin-Star Customer Experience. 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Canada", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Staff", "technicalSkills" : "Python, AWS, Terraform, Docker, Kubernetes, API integration", "professionalSkills" : [ "Access automation", "Access governance", "Least privilege", "Risk assessment", "System design" ], "hardSkillsList" : [ "Privileged access management", "Access control", "Identity management", "Automation", "API integration", "Scripting" ], "hardSkills" : [ { "name" : "Privileged access management", "level" : "intermediate" }, { "name" : "Access control", "level" : "intermediate" }, { "name" : "Identity management", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" }, { "name" : "API integration", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" } ], "majorSkills" : "Privileged Access Management, Identity Security, Access Automation", "majorSkillsList" : [ "Privileged Access Management", "Identity Security", "Access Automation" ], "coreResponsibilities" : "Build privileged access workflows, Design access patterns, Define practical controls, Establish clean audit trails, Implement JIT access patterns, Create privileged access baseline, Drive entitlement cleanup, Reduce stale privilege, Design break-glass access standards, Test emergency access workflows, Validate break-glass readiness, Develop tiering model, Identify highest-risk privileges, Create remediation paths, Define telemetry requirements, Establish privileged access detections, Source-health requirements, Track metrics", "teamCollaboration" : "Identity control plane; Identity; Endpoint; Security Data; Network Security; Platform Engineering; IT; Service owners", "domainKnowledge" : "Privileged Access Management; Identity and Access Management; Cloud security; SaaS administration; Infrastructure security; Source control security; Data platform security; Endpoint security; Break-glass procedures; Tiering model; JIT access", "domainList" : [ "privileged-access-management", "identity-and-access-management", "cloud-security", "saas-administration", "infrastructure-security", "source-control-security", "data-platform-security", "endpoint-security", "break-glass-procedures", "tiering-model", "jit-access" ], "domainSpecificKnowledge" : [ "Privileged Access Management", "Identity and Access Management", "Cloud security", "SaaS administration", "Infrastructure security", "Source control security", "Data platform security", "Endpoint security", "Break-glass procedures", "Tiering model", "JIT access" ], "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Standing privilege reduction; JIT adoption; Stale admin cleanup; Break-glass test success; Approval SLA; Access review closure", "qualificationsBasic" : "7+ years identity security, 7+ years privileged access, 7+ years security engineering, 7+ years infrastructure security, Hands-on designing privileged access, Hands-on operating privileged access, Hands-on designing JIT access, Hands-on operating JIT access, Hands-on designing break-glass access, Hands-on operating break-glass access, Hands-on designing access request workflows, Hands-on operating access request workflows, Hands-on designing approval workflows, Hands-on operating approval workflows, Hands-on designing access review workflows, Hands-on operating access review workflows, Understanding authentication, Understanding authorization, Understanding RBAC, Understanding SSO, Understanding MFA, Understanding access governance, Understanding admin tiering, Understanding least privilege, Experience automating access workflows, Experience automating entitlement cleanup, Experience automating evidence collection, Experience automating revocation, Scripting skills, Workflow automation skills, API integration skills, Platform engineering skills, Ability translate access risk, Experience with service accounts, Experience with non-human identities, Experience with workload identities, Experience with API tokens, Experience with automation accounts, Experience with secrets governance, Experience securing production access, Experience securing source control administration, Experience securing data platforms, Experience securing cloud administration, Experience securing endpoint admin, Experience designing access evidence", "qualificationsPreferred" : "Experience with Kubernetes", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We’re hiring a Staff Security Engineer focused on Privileged Access and Access Automation to build Nscale’s privileged access operating model across enterprise systems, SaaS administration, infrastructure, production environments, source control, data platforms, and emergency access paths. This role sits inside the identity control plane and is intentionally execution-focused. You’ll work across Identity, Endpoint, Security Data, Network Security, Platform Engineering, IT, and service owners to turn privileged access into a practical engineering mechanism with request, approval, justification, time-bound elevation, session or event evidence, automated revocation, break-glass, and clean audit trails. This role is critical because standing privilege is one of the highest-risk patterns in a fast-growing infrastructure company. Your work will help make privileged access secure, fast, measurable, and recoverable so engineers can move quickly without relying on manual reviews, tribal knowledge, or permanent admin rights. What you'll be doing Privileged Access Workflows Build privileged access workflows across enterprise SaaS admin roles, production systems, cloud consoles, infrastructure management systems, source control, data platforms, endpoint admin, and emergency access paths Design access patterns that support request, approval, justification, time-bound elevation, and automated revocation Define practical controls that reduce reliance on permanent admin rights across high-risk environments Establish clean audit trails for privileged access activity across critical systems JIT Access and Governance Controls Implement JIT access patterns with approval, justification, expiry, revocation, and evidence collection Create a privileged access baseline that defines who can approve access, what justification is required, how long access lasts, what evidence is captured, and how revocation works Own exception governance for access paths that cannot yet meet the standard Drive entitlement cleanup and stale privilege reduction through automation Break-Glass and Tiering Model Design break-glass access standards, ownership models, monitoring, and recovery procedures Test emergency access workflows and validate break-glass readiness Develop a tiering model for privileged access covering Tier 0 and Tier 1 systems, admin paths, sensitive groups, service-owner roles, and high-risk workflows Identify the top 10 highest-risk standing privileges and create remediation paths Telemetry, Detection, and Measurement Define privileged access telemetry requirements for detection, investigations, audit, compliance, and executive reporting Partner with Security Data to establish privileged access detections and source-health requirements Track metrics including standing privilege reduction, JIT adoption, stale admin cleanup, break-glass test success, approval SLA, and access review closure Build an inventory of top admin paths, owners, approvers, access methods, logging, expiry, and current risk KPIs Standing privilege reduction JIT adoption Stale admin cleanup Break-glass test success About You 7+ years in identity security, privileged access, security engineering, infrastructure security, or related engineering roles Hands-on experience designing or operating privileged access, JIT, break-glass, access request, approval, or access review workflows Strong understanding of authentication, authorization, RBAC, SSO, MFA, access governance, admin tiering, and least privilege Experience automating access workflows, entitlement cleanup, evidence collection, or revocation processes Strong scripting, workflow automation, API integration, or platform engineering skills Ability to translate access risk into practical controls that engineering and operations teams will adopt Ability to work across enterprise systems, production environments, SaaS platforms, IT, infrastructure, and compliance stakeholders Experience with service accounts, non-human identities, workload identities, API tokens, automation accounts, or secrets governance Experience securing production access, source control administration, data platforms, cloud administration, or endpoint admin workflows Experience designing access evidence for audit, customer assurance, or incident response What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. \uD83D\uDE80 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. \uD83E\uDEF6\uD83C\uDFFD Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Salary Range The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. Salary Range $175,000—$225,000 USD For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.", "summaryDescription" : "Staff Security Engineer, Privileged Access (PAM) at Nscale. Skills: Privileged Access Management, Identity Security, Access Automation. Build privileged access workflows. Design access patterns", "postedDate" : "2026-06-12T22:22:23.596", "createdAt" : "2026-06-12T22:22:23.596", "lastUpdated" : "2026-06-14T23:57:18.877", "ingestTimestamp" : "2026-06-12T22:22:23.596", "mongoId" : "6a2c5f4074d8ee00a08ea5bc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Privileged access management", "Access control", "Identity management", "Automation", "API integration", "Scripting", "Privileged Access Management", "Identity Security", "Access Automation", "Access automation", "Access governance", "Least privilege", "Risk assessment", "System design", "Identity and Access Management", "Cloud security", "SaaS administration", "Infrastructure security", "Source control security", "Data platform security", "Endpoint security", "Break-glass procedures", "Tiering model", "JIT access" ], "skillCount" : 24, "jobCategory" : "other", "jobSubcategory" : "security", "dataQualityScore" : 0.8888889, "_score" : 584.0613, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "AI infrastructure" }, { "id" : "6a2ab57874d8ee00a06dd0d6", "title" : "Senior Staff Software Engineer – Identity & Access Management Platform", "company" : "Kaseya", "industry" : "IT Management", "salary" : { "min" : 165000.0, "max" : 230000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Staff Software Engineer in Canada, adjusted for the SaaS industry and remote work." }, "location" : "Canada - Remote", "locations" : [ "Canada - Remote" ], "timestamp" : "2026-06-14T21:41:46.905", "fingerprint" : "2a25ca25d936deb9e06e69f68a4f5d9b1067820b49e5459ea1fc3122aa040565", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.kaseya.com/careers/jobs/id/6017310004/?gh_jid=6017310004", "externalId" : "6017310004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "OAuth 2.0, OpenID Connect, SAML, JWTs, MFA, SSO", "professionalSkills" : [ "Platform architecture", "Identity governance", "Technical leadership" ], "hardSkillsList" : [ "Authentication", "Authorization", "Identity management" ], "softSkillsList" : [ "Accountability", "Adaptability", "Urgency", "Leadership" ], "hardSkills" : [ { "name" : "Authentication", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" }, { "name" : "Identity management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Accountability" }, { "name" : "Adaptability" }, { "name" : "Urgency" }, { "name" : "Leadership" } ], "teamCollaboration" : "Cross-functional teams; Engineering organizations; Security teams; Compliance teams; Product teams", "domainKnowledge" : "Identity and Access Management; Authentication; Authorization; Identity governance; RBAC; ABAC; Multi-tenant environments; Machine identities; Secrets management; Workload authentication; Cloud-based environments; SaaS environments; SOC 2; ISO 27001; HIPAA; PCI-DSS; NIST", "domainList" : [ "identity-and-access-management", "authentication", "authorization", "identity-governance", "rbac", "abac", "multi-tenant-environments", "machine-identities", "secrets-management", "workload-authentication", "cloud-based-environments", "saas-environments", "soc-2", "iso-27001", "hipaa", "pci-dss", "nist" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Authentication", "Authorization", "Identity governance", "RBAC", "ABAC", "Multi-tenant environments", "Machine identities", "Secrets management", "Workload authentication", "Cloud-based environments", "SaaS environments", "SOC 2", "ISO 27001", "HIPAA", "PCI-DSS", "NIST" ], "toolProficiency" : [ "Zitadel", "Keycloak", "Authentik", "Okta", "Auth0", "Ping Identity", "Microsoft Entra ID", "Google Workspace", "Active Directory", "Open Policy Agent", "Cedar" ], "qualificationsBasic" : "10+ years software engineering experience, Experience building distributed systems, Experience building platform services, Experience designing IAM solutions, Experience implementing IAM solutions, Experience designing authentication solutions, Experience implementing authentication solutions, Experience designing authorization solutions, Experience implementing authorization solutions, Experience designing identity governance solutions, Experience implementing identity governance solutions, Experience with OAuth 2.0, Experience with OpenID Connect, Experience with SAML, Experience with JWTs, Experience with MFA, Experience with enterprise SSO, Experience implementing enterprise IAM platforms, Experience integrating enterprise IAM platforms, Experience designing secure services, Experience designing scalable services, Experience in cloud-based environments, Experience in SaaS environments", "qualificationsPreferred" : "Experience designing multi-tenant identity platforms, Experience designing delegated administration models, Experience with RBAC, Experience with ABAC, Experience with policy-based authorization, Experience with entitlement management, Experience integrating enterprise identity providers, Experience with policy engines, Experience supporting machine identities, Experience supporting secrets management, Experience supporting workload authentication, Experience leading large-scale platform migrations, Experience leading modernization initiatives, Experience supporting SOC 2 compliance, Experience supporting ISO 27001 compliance, Experience supporting HIPAA compliance, Experience supporting PCI-DSS compliance, Experience supporting NIST compliance", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Senior Staff Software Engineer – Identity & Access Management Platform Why Kaseya? Join a fast-growing company that’s transforming the IT industry. At Kaseya, you’ll have the opportunity to work with cutting-edge technology, collaborate with a dynamic team, and develop your career in a high impact role. Join the Kaseya growth rocket ship and see how we are #ChangingLives! Job Summary We’re hiring a Senior Staff Software Engineer to lead the design and evolution of Kaseya’s Identity and Access Management (IAM) platform. This role focuses on building a centralized identity foundation supporting authentication, authorization, governance, and compliance across multiple products and business domains. You will provide technical leadership for platform architecture, drive adoption across engineering organizations, and deliver secure, scalable identity services that support customers, employees, partners, APIs, and machine identities. Roles & Responsibilities Define architecture and technical direction for the IAM platform across multiple products and services Lead design and implementation of authentication, authorization, and identity governance capabilities Build and operate core IAM platform services, APIs, and integrations Drive platform adoption and migration initiatives across engineering teams Design solutions supporting RBAC, ABAC, delegated administration, and multi-tenant environments Partner with Security, Compliance, and Product teams to meet governance and regulatory requirements Lead architecture reviews and technical design discussions for identity-related initiatives Mentor engineers and establish engineering standards for identity platform development Required Qualifications 10+ years of software engineering experience building distributed systems or platform services Experience designing and implementing IAM, authentication, authorization, or identity governance solutions Experience with OAuth 2.0, OpenID Connect (OIDC), SAML, JWTs, MFA, and enterprise SSO Experience implementing or integrating enterprise IAM platforms (e.g., Zitadel, Keycloak, Authentik, Okta, Auth0, Ping Identity) Experience designing secure, scalable services in cloud-based or SaaS environments Preferred Qualifications Experience designing multi-tenant identity platforms or delegated administration models Experience with RBAC, ABAC, policy-based authorization, or entitlement management Experience integrating enterprise identity providers such as Microsoft Entra ID, Okta, Google Workspace, or Active Directory Experience with policy engines such as Open Policy Agent (OPA) or Cedar Experience supporting machine identities, secrets management, or workload authentication Experience leading large-scale platform migrations or modernization initiatives Experience supporting compliance requirements such as SOC 2, ISO 27001, HIPAA, PCI-DSS, or NIST Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.", "summaryDescription" : "Senior Staff Software Engineer – Identity & Access Management Platform at Kaseya", "postedDate" : "2026-06-11T19:32:37.442", "createdAt" : "2026-06-11T19:32:37.442", "lastUpdated" : "2026-06-14T21:41:46.905", "ingestTimestamp" : "2026-06-11T19:32:37.442", "mongoId" : "6a2ab57874d8ee00a06dd0d6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Authentication", "Authorization", "Identity management", "Accountability", "Adaptability", "Urgency", "Leadership", "Platform architecture", "Identity governance", "Technical leadership", "Identity and Access Management", "RBAC", "ABAC", "Multi-tenant environments", "Machine 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"https://www.kaseya.com/careers/jobs/id/6014449004/?gh_jid=6014449004", "externalId" : "6014449004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "OAuth 2.0, OpenID Connect, SAML, JWTs, MFA, SSO, RBAC, ABAC, API", "professionalSkills" : [ "Identity governance", "Platform architecture", "Technical leadership", "SaaS environments", "Cloud-based environments" ], "hardSkillsList" : [ "Authentication", "Authorization", "Identity governance", "RBAC", "ABAC", "Delegated administration", "Multi-tenant environments", "Machine identities", "Secrets management", "Workload authentication" ], "softSkillsList" : [ "Accountability", "Adaptability", "Mentoring" ], "hardSkills" : [ { "name" : "Authentication", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" }, { 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core IAM platform services, Build IAM platform APIs, Operate IAM platform APIs, Build IAM platform integrations, Operate IAM platform integrations, Drive platform adoption initiatives, Drive platform migration initiatives, Design solutions for RBAC, Design solutions for ABAC, Design solutions for delegated administration, Design solutions for multi-tenant environments, Partner with Security teams, Partner with Compliance teams, Partner with Product teams, Meet governance requirements, Meet regulatory requirements, Lead architecture reviews, Lead technical design discussions", "teamCollaboration" : "Engineering organizations; Security teams; Compliance teams; Product teams", "domainKnowledge" : "Identity and Access Management; Cloud-native architecture; SaaS environments; Machine identities; Secrets management; Workload authentication; SOC 2; ISO 27001; HIPAA; PCI-DSS; NIST", "domainList" : [ "identity-and-access-management", "cloud-native-architecture", "saas-environments", "machine-identities", "secrets-management", "workload-authentication", "soc-2", "iso-27001", "hipaa", "pci-dss", "nist" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Cloud-native architecture", "SaaS environments", "Machine identities", "Secrets management", "Workload authentication", "SOC 2", "ISO 27001", "HIPAA", "PCI-DSS", "NIST" ], "toolProficiency" : [ "Zitadel", "Keycloak", "Authentik", "Okta", "Auth0", "Ping Identity", "Microsoft Entra ID", "Google Workspace", "Active Directory", "Open Policy Agent", "Cedar" ], "qualificationsBasic" : "10+ years software engineering experience, Experience building distributed systems, Experience building platform services, Experience designing IAM solutions, Experience implementing IAM solutions, Experience designing authentication solutions, Experience implementing authentication solutions, Experience designing authorization solutions, Experience implementing authorization solutions, Experience designing identity governance solutions, Experience implementing identity governance solutions, Experience with OAuth 2.0, Experience with OpenID Connect, Experience with SAML, Experience with JWTs, Experience with MFA, Experience with enterprise SSO, Experience implementing enterprise IAM platforms, Experience integrating enterprise IAM platforms, Experience designing secure services, Experience designing scalable services, Experience in cloud-based environments, Experience in SaaS environments", "qualificationsPreferred" : "Experience designing multi-tenant identity platforms, Experience designing delegated administration models, Experience with RBAC, Experience with ABAC, Experience with policy-based authorization, Experience with entitlement management, Experience integrating enterprise identity providers, Experience supporting machine identities, Experience supporting secrets management, Experience supporting workload authentication, Experience leading platform migrations, Experience leading platform modernization, Experience supporting SOC 2, Experience supporting ISO 27001, Experience supporting HIPAA, Experience supporting PCI-DSS, Experience supporting NIST", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Senior Staff Software Engineer – Identity & Access Management Platform Why Kaseya? Join a fast-growing company that’s transforming the IT industry. At Kaseya, you’ll have the opportunity to work with cutting-edge technology, collaborate with a dynamic team, and develop your career in a high impact role. Join the Kaseya growth rocket ship and see how we are #ChangingLives! Job Summary We’re hiring a Senior Staff Software Engineer to lead the design and evolution of Kaseya’s Identity and Access Management (IAM) platform. This role focuses on building a centralized identity foundation supporting authentication, authorization, governance, and compliance across multiple products and business domains. You will provide technical leadership for platform architecture, drive adoption across engineering organizations, and deliver secure, scalable identity services that support customers, employees, partners, APIs, and machine identities. Roles & Responsibilities Define architecture and technical direction for the IAM platform across multiple products and services Lead design and implementation of authentication, authorization, and identity governance capabilities Build and operate core IAM platform services, APIs, and integrations Drive platform adoption and migration initiatives across engineering teams Design solutions supporting RBAC, ABAC, delegated administration, and multi-tenant environments Partner with Security, Compliance, and Product teams to meet governance and regulatory requirements Lead architecture reviews and technical design discussions for identity-related initiatives Mentor engineers and establish engineering standards for identity platform development Required Qualifications 10+ years of software engineering experience building distributed systems or platform services Experience designing and implementing IAM, authentication, authorization, or identity governance solutions Experience with OAuth 2.0, OpenID Connect (OIDC), SAML, JWTs, MFA, and enterprise SSO Experience implementing or integrating enterprise IAM platforms (e.g., Zitadel, Keycloak, Authentik, Okta, Auth0, Ping Identity) Experience designing secure, scalable services in cloud-based or SaaS environments Preferred Qualifications Experience designing multi-tenant identity platforms or delegated administration models Experience with RBAC, ABAC, policy-based authorization, or entitlement management Experience integrating enterprise identity providers such as Microsoft Entra ID, Okta, Google Workspace, or Active Directory Experience with policy engines such as Open Policy Agent (OPA) or Cedar Experience supporting machine identities, secrets management, or workload authentication Experience leading large-scale platform migrations or modernization initiatives Experience supporting compliance requirements such as SOC 2, ISO 27001, HIPAA, PCI-DSS, or NIST Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.", "summaryDescription" : "Senior Staff Software Engineer – Identity & Access Management Platform at Kaseya. Skills: Platform architecture, Secure services. Define architecture for IAM platform. Define technical direction for IAM platform", "postedDate" : "2026-06-11T20:58:57.573", "createdAt" : "2026-06-11T20:58:57.573", "lastUpdated" : "2026-06-14T21:09:44.034", "ingestTimestamp" : "2026-06-11T20:58:57.573", "mongoId" : "6a2ab57874d8ee00a06dd0d4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Authentication", "Authorization", "Identity governance", "RBAC", "ABAC", "Delegated administration", "Multi-tenant environments", "Machine identities", "Secrets management", "Workload authentication", "Accountability", "Adaptability", "Mentoring", "Platform architecture", "Secure services", "Technical leadership", "SaaS environments", "Cloud-based environments", "Identity and Access Management", "Cloud-native architecture", "SOC 2", "ISO 27001", "HIPAA", "PCI-DSS", "NIST", "Zitadel", "Keycloak", "Authentik", "Okta", "Auth0", "Ping Identity", "Microsoft Entra ID", "Google Workspace", "Active Directory", "Open Policy Agent", "Cedar" ], "skillCount" : 36, "jobCategory" : "other", "jobSubcategory" : "platform", "dataQualityScore" : 0.8888889, "_score" : 572.981, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "IT management and cybersecurity software" }, { "id" : "6a2eb32b74d8ee00a0e7dec7", "title" : "Officer-Identity & Access Management Infrastructure Analyst", "company" : "Citi", "industry" : "Banking", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for India, adjusted for mid-seniority, and the banking industry." }, "location" : "1/124, SHIVAJI GARDENS, MOONLI", "locations" : [ "1/124, SHIVAJI GARDENS, MOONLI", "India" ], "timestamp" : "2026-06-16T01:06:18.241", "fingerprint" : "6837260b01513c7fefece207373709e8192d9f883b9bbc6a0ee36c8c45121483", "source" : "workday", "language" : "en", "applyUrl" : "https://citi.wd5.myworkdayjobs.com/2/job/1124-SHIVAJI-GARDENS-MOONLI/Officer-Identity---Access-Management-Infrastructure-Analyst_26964840-1", "externalId" : "26964840", "industryFunction" : { }, "locationPoint" : "18.53017,73.85263", "structuredLocations" : [ { "city" : "Moonli", "workMode" : "onsite" } ], "locationText" : "Moonli", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "The Infrastructure Analyst 1 is an entry level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. **_Responsibilities:_** * · Provision user/Functional ID entitlements, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds · Analyzing and finding the key areas for process improvement and creating an action plan for the implementation of the same. · Assist higher management in maintaining operational service levels in line with the global IAM standards. · Escalations management- Ensure the escalations raised by clients are handled appropriately in a timely manner. · Conduct basic housekeeping tasks, such as inactivity maintenance. Perform manual entitlement review maintenance. · Ensure adherence to pre-assigned SLO requirements for designated requests at a personal and drive at team level. · Implements already established security procedures within the framework of specific system assignments, focusing on the full scope of IAM Service Catalog requirements for simple thru complex, multi-tiered applications. · Understands Service Delivery Process Controls and under supervision, participate in annual review of Process Control documents associated with specific systems assigned. · Demonstrates basic understanding of Lean processes. · Understands the high-level principle behind Information Security concepts and policies; and applies / implements into day-to-day work. · Identifies potential compliance issues and raise to management attention. · Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. · Proven use of discretion and judgment given the subject sensitivity of the work data · Ability to manage multiple efforts and adjust priorities with evolving work efforts. · Adhere to the defined Risk and Control guidelines and perform the activity within the distinct guidelines _._ # **_Qualifications:_** * Should possess 5-8 years of work experience as an SME in an operational/processing environment. However, experience in **Identity & Access management, Information Security, Risk and Control** domain would be an added advantage. * Experience in handling team escalation’s * Experience in handling Internal/External clients. Ability to deal demanding client expectations. * Must be able to use experience to identify possible issues before they arise and to be pro-active in resolving such issues. * Must have the ability to multi-task by taking on extra ad-hoc tasks without letting the day-to-day tasks suffer. * Ability to work independently within a team environment. * Hands on experience in using Microsoft Office Tools * Minimum bachelor’s degree. **Skills & Competencies:** · Demonstrated high level of written and oral English communication/Interpersonal/negotiation skills to operate with Global Teams. · should be confident, Self-driven, organized, analytical/Problem solving Mindset, able to identify obstacles and find ways to overcome them. · An open and participatory style that encourages creativity, cooperation and sharing of information across different teams. · Flexibility and adaptability to a fast-paced working environment · Should be flexible with work shifts and be ready to work in different shifts with short notice. · Ability to review & authorize process improvement ideas from the team and facilitate implementation. · Possess Good Presentation Skills · Periodic review of Process and Control documents and its maintenance ** _Education:_** * Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. \\------------------------------------------------------ ## **Job Family Group:** Technology \\------------------------------------------------------ ## **Job Family:** Infrastructure \\------------------------------------------------------ ## **Time Type:** Full time \\------------------------------------------------------ ## **Most Relevant Skills** Please see the requirements listed above. \\------------------------------------------------------ ## **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \\------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ __ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _[Accessibility at Citi](https://www.citigroup.com/citi/accessibility/application-accessibility.htm)._ _View Citi’s[EEO Policy Statement](https://www.citigroup.com/global/eeo-aa-policy) and the [Know Your Rights](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster._", "summaryDescription" : "Officer-Identity & Access Management Infrastructure Analyst at Citi", "postedDate" : "2026-06-10T21:16:21.504", "createdAt" : "2026-06-14T21:16:21.456", "lastUpdated" : "2026-06-16T01:06:18.241", "ingestTimestamp" : "2026-06-14T21:16:21.456", "mongoId" : "6a2eb32b74d8ee00a0e7dec7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://citi.wd5.myworkdayjobs.com/2/job/1124-SHIVAJI-GARDENS-MOONLI/Officer-Identity---Access-Management-Infrastructure-Analyst_26964840-1", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 561.7921, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3064faf292fd229cfa4489", "title" : "Customer Success Lead", "company" : "Matic", "industry" : "Customer Experience", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Customer Success role in Menlo Park, adjusted for the technology industry and company size." }, "location" : "Menlo Park, CA", "locations" : [ "Menlo Park, CA" ], "timestamp" : "2026-06-16T08:49:56.939", "fingerprint" : "c5b5fde0c0c831c5765beab86cfc4e5d5edeef9e0270996052dea1b6aab593ef", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Maticrobots/54d09f9a-b76b-41cf-a6da-5e455f9ec213/application", "externalId" : "54d09f9a-b76b-41cf-a6da-5e455f9ec213", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Menlo Park", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4519671,-122.1779920" } ], "locationText" : "Menlo Park, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI", "professionalSkills" : [ "Customer relationship management", "Customer retention", "Customer satisfaction", "Value realization", "Product adoption", "Long-term loyalty", "Referral programs", "Advocacy programs", "Support operations", "Product knowledge", "Issue data analysis", "Root cause analysis", "Onboarding content", "FAQ libraries", "How-to videos", "Knowledge base", "Response times", "Support quality" ], "hardSkillsList" : [ "Customer onboarding", "Customer activation", "Customer engagement", "Customer retention", "Customer loyalty", "Customer advocacy", "Ticket handling", "Escalation management", "Churn analysis", "Team coaching", "System building", "Playbook development", "Infrastructure development", "Relationship building", "Product adoption", "Metric tracking", "NPS tracking", "Activation rate tracking", "Referral program building", "Advocacy program building", "Support function building", "SLA definition", "Resolution time improvement", "Product knowledge development", "Issue data analysis", "Trend surfacing", "Root cause identification", "Onboarding content creation", "FAQ library creation", "How-to video creation", "Knowledge base creation", "AI tool deployment", "Skill deployment", "Agent deployment" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Customer 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"intermediate" }, { "name" : "Referral program building", "level" : "intermediate" }, { "name" : "Advocacy program building", "level" : "intermediate" }, { "name" : "Support function building", "level" : "intermediate" }, { "name" : "SLA definition", "level" : "intermediate" }, { "name" : "Resolution time improvement", "level" : "intermediate" }, { "name" : "Product knowledge development", "level" : "intermediate" }, { "name" : "Issue data analysis", "level" : "intermediate" }, { "name" : "Trend surfacing", "level" : "intermediate" }, { "name" : "Root cause identification", "level" : "intermediate" }, { "name" : "Onboarding content creation", "level" : "intermediate" }, { "name" : "FAQ library creation", "level" : "intermediate" }, { "name" : "How-to video creation", "level" : "intermediate" }, { "name" : "Knowledge base creation", "level" : "intermediate" }, { "name" : "AI tool deployment", "level" : "intermediate" }, { "name" : "Skill deployment", "level" : "intermediate" }, { "name" : "Agent deployment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Customer Success, Team Leadership, Support Operations", "majorSkillsList" : [ "Customer Success", "Team Leadership", "Support Operations" ], "coreResponsibilities" : "Own post-purchase customer journey, Run customer onboarding, Answer customer tickets, Handle customer escalations, Analyze churn signals, Coach customer success team, Build customer success systems, Build customer success playbooks, Build customer success infrastructure, Deliver customer experience, Own customer success end-to-end, Mentor customer success team, Set customer success bar, Hold customer success standard, Answer tickets personally, Lead customer success function, Build deep customer relationships, Understand customer needs, Drive product adoption, Drive long-term loyalty, Track retention metrics, Track NPS metrics, Track activation rates, Spot churn signals, Build referral programs, Build advocacy programs, Build high-performing support function, Define clear SLAs, Achieve fast resolution times, Develop deep product knowledge, Analyze customer issue data, Surface issue trends, Identify issue root causes, Push fixes upstream, Serve as bridge, Build onboarding content, Build FAQ libraries, Build how-to videos, Build knowledge base, Develop AI tools, Deploy AI tools", "teamCollaboration" : "Engineering; Product; Customer Operations; Marketing", "domainKnowledge" : "Home robotics; Spatial AI; RGB cameras; Neural networks; On-device processing; Consumer robotics", "domainList" : [ "home-robotics", "spatial-ai", "rgb-cameras", "neural-networks", "on-device-processing", "consumer-robotics" ], "domainSpecificKnowledge" : [ "Home robotics", "Spatial AI", "RGB cameras", "Neural networks", "On-device processing", "Consumer robotics" ], "toolProficiency" : [ "Matic app" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Onboarding content; FAQ libraries; How-to videos; Knowledge base", "problemSolvingSkills" : "Diagnose complex problems; Troubleshoot; Root cause analysis", "outcomesObjectives" : "Scale customer success function; Deliver personal customer experience; Turn happy customers into growth channel; Improve response times; Improve support quality", "qualificationsBasic" : "Bachelor's degree required, 5+ years customer success, Experience with customer onboarding, Experience with customer activation, Experience with customer engagement, Experience with customer retention, Experience with customer loyalty, Experience with customer advocacy, Experience answering tickets, Experience handling escalations, Experience analyzing churn signals, Experience coaching a team, Experience building systems, Experience building playbooks, Experience building infrastructure, Experience with hardware issues, Experience with software issues, Experience with product performance, Experience with customer feedback, Experience with Marketing, Experience with AI tools", "qualificationsPreferred" : "Technical or analytical background preferred, Scaled customer programs at startup preferred, Experience at 1,000 customers, Experience at 100,000 customers", "workSiteFlexibility" : "Flexible", "rawDescription" : "COMPANY OVERVIEW Each year, 2.5 trillion hours are spent on household chores. At Matic, we’re on a mission to recapture that lost time, and we’re doing it by revolutionizing home robotics. Our first product, also called Matic, is a Wall-E-esque floor cleaning robot. We've built what amounts to \"full self-driving in the home” with real-time 3D mapping, adaptive path-tracking, and a precise semantic understanding of the home. Our breakthroughs in spatial AI allow Matic to work reliably in real homes, using only RGB cameras and neural networks running on-device. PRIVACY FIRST What happens in the home, stays in the home. Our robots are private by design, with all data processing performed by the robot itself, not in the cloud. OUR APPROACH Before the iPhone, consumers adopted several distinct devices; cell phones, PDAs, and portable music players each served a particular need. We believe in a similar progression for home robotics, starting with single-purpose robots and building iteratively toward more complex capabilities over time. OUR CULTURE Matic is a tight-knit and collaborative team, singularly focused on building products our customers will cherish. We're ultra-hardworking people committed to solving tough problems that save precious time and energy. ABOUT THE ROLE Matic is approaching 10,000 customers and scaling fast. We're looking for a Customer Success Lead to own the full post-purchase customer journey and take our Customer Success function to world-class. This is a hands-on role. You'll be in the weeds with customers every day: running onboarding, answering tickets, handling escalations, analyzing churn signals, and coaching your team. You'll also be building the systems, playbooks, and infrastructure that let us deliver a deeply personal experience to every single customer as we grow from ten thousand to a hundred thousand and beyond. This is a startup. Ownership is high, roles are fluid, and the best ideas win regardless of where they come from. If customers win, the team wins, and if the team wins, each individual wins. You'll be collaborating with Engineering, Product, and Customer Operations to make Matic's customer experience the reason people tell their friends about us. We believe the best customer service is no customer service, a product so intuitive and reliable that customers never need to reach out. The second-best is just-in-time, self-service help that anticipates questions before they're asked. You'll build both: proactive systems that eliminate friction, and a white-glove experience for the moments that matter most. What you’ll do: - Deliver a Three-Michelin-Star Customer Experience - Own Customer Success end-to-end: onboarding, activation, engagement, retention, loyalty, and advocacy. Every touchpoint, every interaction. - Mentor a growing team across customer success and support. Set the bar, hold the standard, and make sure every customer feels like a million dollars. - Be in the queue yourself. Answering tickets isn't just part of the job, it's the most important part. Direct customer conversations are where you learn what's actually happening, what's breaking, and what's delighting. You can't lead what you don't feel firsthand. - Because you're personally up close to the customer, you'll see patterns that no dashboard can surface. Bring those insights to Product, Engineering, and Marketing and make sure they lead to action. Deepen Customer Relationships and Drive Growth - Build deep, personal relationships with customers. Understand their evolving needs and proactively drive product adoption and long-term loyalty. - Track and act on the metrics that matter: retention, NPS, activation rates. Spot signals early and move on them before they become problems. - Build referral and advocacy programs that turn happy customers into Matic's most powerful growth channel. Elevate Support Operations - Build a high-performing support function with clear SLAs, fast resolution times, and an experience that makes every customer who reaches out feel like they're our only customer. - Develop deep product knowledge across hardware, software, algorithms, and the Matic app. Know the product inside and out: every component, every edge case, every workaround. - Analyze customer issue data obsessively. Surface trends, identify root causes, and push fixes upstream so the same issue never hits a second customer. - Serve as the critical bridge between the engineering team and field data such as hardware and software issues, product performance, and customer feedback. - Work with Marketing to build onboarding content, FAQ libraries, how-to videos, and a knowledge base that empowers customers to help themselves. - Develop and deploy AI tools such as skills and agents to improve response times and support quality and build a feedback loop that results in continuous improvement of customer success processes What we look for: - 3+ years of experience in customer success or customer experience, ideally at a high-growth startup or consumer hardware/DTC company. - You've operated in fast-scaling environments where you had to build systems and processes while simultaneously serving customers. You're comfortable with speed and ambiguity. - Strong analytical chops. You're comfortable pulling data, building dashboards, tracking cohort retention curves, and making decisions based on what the numbers say. - Excellent written and verbal communication. You can write a crisp customer email, coach a junior teammate, and share a retention insight with the engineering team. - Deep empathy for customers paired with a bias toward action. You don't just feel for the customer. You fix the problem, then fix the system that caused it. - Technical curiosity. You don't need to be an engineer, but you need to understand how a complex hardware + software + AI product works well enough to troubleshoot, explain, and advocate intelligently. - Bachelor's degree required. Technical or analytical background preferred. What we value: - Customer obsession. Every interaction, every email, every call, every unboxing, should feel like the customer is the most important person in the world. Because to us, they are. - Details, details, details. The difference between good and exceptional lives in the details. You catch what others miss and you care about things other people think don't matter. - Ownership and follow-through. You don't wait to be told. You see the gap, you fill the gap, and you make sure it stays filled. No ball gets dropped. - Analytical rigor. You back up intuition with data. You measure what matters, you know what good looks like, and you hold yourself and your team to it. We'd love to hear from you if... - You're the kind of person who reads every customer review, the good ones and the bad ones, because you genuinely care about how people experience a product. - You love the challenge of diagnosing complex, cross-functional problems, the ones that span hardware, software, logistics, and human psychology. - You've scaled customer programs at a startup and you know the difference between what works at 1,000 customers and what works at 100,000. - You get fired up about consumer robotics and the idea of putting an extraordinary product into people's homes. - You're excited to do your life's work.", "summaryDescription" : "Customer Success Lead at Matic. Skills: Customer Success, Team Leadership, Support Operations. Own post-purchase customer journey. 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"locationText" : "Menlo Park, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, Machine Learning, Neural networks", "professionalSkills" : [ "Customer relationship management", "Customer retention", "Customer satisfaction", "Value realization", "Customer journey management", "System building", "Playbook development", "Infrastructure development", "Product adoption", "Customer loyalty", "Referral programs", "Advocacy programs", "Support operations", "Product knowledge", "Issue analysis", "Root cause analysis", "Onboarding content", "FAQ libraries", "Knowledge base development", "AI tools" ], "hardSkillsList" : [ "Customer onboarding", "Ticket answering", "Churn signal analysis", "Customer coaching", "Customer activation", "Customer engagement", "Customer loyalty tracking", "Customer advocacy", "NPS tracking", "Activation rate tracking", "Support function building", "SLA definition", "Resolution time tracking", "Hardware troubleshooting", "Software troubleshooting", "Algorithm troubleshooting", "App troubleshooting", "Customer issue analysis", "Trend analysis", "Root cause identification", "Fix pushing", "Field data analysis", "Marketing collaboration", "Content building", "Video creation", "Knowledge base creation", "AI tool deployment", "Response time improvement", "Support quality improvement", "Data analysis", "Dashboard building", "Retention curve tracking", "Decision making" ], "softSkillsList" : [ "Leadership", "Mentoring", "Critical thinking" ], "hardSkills" : [ { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Ticket answering", "level" : "intermediate" }, { "name" : "Churn signal analysis", "level" : "intermediate" }, { "name" : "Customer coaching", "level" : "intermediate" }, { "name" : "Customer activation", "level" : "intermediate" }, { "name" : "Customer engagement", "level" : "intermediate" }, { "name" : "Customer loyalty tracking", "level" : "intermediate" }, { "name" : "Customer advocacy", "level" : "intermediate" }, { "name" : "NPS tracking", "level" : "intermediate" }, { "name" : "Activation rate tracking", "level" : "intermediate" }, { "name" : "Support function building", "level" : "intermediate" }, { "name" : "SLA definition", "level" : "intermediate" }, { "name" : "Resolution time tracking", "level" : "intermediate" }, { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Algorithm troubleshooting", "level" : "intermediate" }, { "name" : "App troubleshooting", "level" : "intermediate" }, { "name" : "Customer issue analysis", "level" : "intermediate" }, { "name" : "Trend analysis", "level" : "intermediate" }, { "name" : "Root cause identification", "level" : "intermediate" }, { "name" : "Fix pushing", "level" : "intermediate" }, { "name" : "Field data 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"coreResponsibilities" : "Deliver Three-Michelin-Star Customer Experience, Own Customer Success end-to-end, Manage onboarding, Manage activation, Manage engagement, Manage retention, Manage loyalty, Manage advocacy, Mentor customer success team, Mentor support team, Set the bar, Hold the standard, Answer tickets, Build deep customer relationships, Understand customer needs, Drive product adoption, Drive long-term loyalty, Track retention metrics, Track NPS metrics, Track activation rates, Spot churn signals, Build referral programs, Build advocacy programs, Build high-performing support function, Define clear SLAs, Achieve fast resolution times, Develop deep product knowledge, Analyze customer issue data, Surface trends, Identify root causes, Push fixes upstream, Serve as bridge to engineering, Analyze hardware issues, Analyze software issues, Analyze product performance, Analyze customer feedback, Build onboarding content, Build FAQ libraries, Build how-to videos, Build knowledge base, Develop AI tools, Deploy AI tools", "teamCollaboration" : "Engineering; Product; Customer Operations; Marketing", "domainKnowledge" : "Home robotics; Spatial AI; RGB cameras; Neural networks; On-device processing; Consumer robotics", "domainList" : [ "home-robotics", "spatial-ai", "rgb-cameras", "neural-networks", "on-device-processing", "consumer-robotics" ], "domainSpecificKnowledge" : [ "Home robotics", "Spatial AI", "RGB cameras", "Neural networks", "On-device processing", "Consumer robotics" ], "toolProficiency" : [ "Matic app" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Onboarding content; FAQ libraries; How-to videos; Knowledge base", "innovationCreativity" : "Prototype development", "problemSolvingSkills" : "Troubleshooting; Root cause analysis; Data-driven decision making", "outcomesObjectives" : "Scale customer programs from 10k to 100k; Deliver deeply personal customer experience; Make customer experience a growth channel", "qualificationsBasic" : "Bachelor's degree required, 5+ years customer success, Experience scaling customer programs, Experience at a startup", "qualificationsPreferred" : "Technical or analytical background preferred, Experience at 10,000+ customers, Experience at 100,000+ customers", "workSiteFlexibility" : "Flexible", "rawDescription" : "COMPANY OVERVIEW Each year, 2.5 trillion hours are spent on household chores. At Matic, we’re on a mission to recapture that lost time, and we’re doing it by revolutionizing home robotics. Our first product, also called Matic, is a Wall-E-esque floor cleaning robot. We've built what amounts to \"full self-driving in the home” with real-time 3D mapping, adaptive path-tracking, and a precise semantic understanding of the home. Our breakthroughs in spatial AI allow Matic to work reliably in real homes, using only RGB cameras and neural networks running on-device. PRIVACY FIRST What happens in the home, stays in the home. Our robots are private by design, with all data processing performed by the robot itself, not in the cloud. OUR APPROACH Before the iPhone, consumers adopted several distinct devices; cell phones, PDAs, and portable music players each served a particular need. We believe in a similar progression for home robotics, starting with single-purpose robots and building iteratively toward more complex capabilities over time. OUR CULTURE Matic is a tight-knit and collaborative team, singularly focused on building products our customers will cherish. We're ultra-hardworking people committed to solving tough problems that save precious time and energy. ABOUT THE ROLE Matic is approaching 10,000 customers and scaling fast. We're looking for a Customer Success Lead to own the full post-purchase customer journey and take our Customer Success function to world-class. This is a hands-on role. You'll be in the weeds with customers every day: running onboarding, answering tickets, handling escalations, analyzing churn signals, and coaching your team. You'll also be building the systems, playbooks, and infrastructure that let us deliver a deeply personal experience to every single customer as we grow from ten thousand to a hundred thousand and beyond. This is a startup. Ownership is high, roles are fluid, and the best ideas win regardless of where they come from. If customers win, the team wins, and if the team wins, each individual wins. You'll be collaborating with Engineering, Product, and Customer Operations to make Matic's customer experience the reason people tell their friends about us. We believe the best customer service is no customer service, a product so intuitive and reliable that customers never need to reach out. The second-best is just-in-time, self-service help that anticipates questions before they're asked. You'll build both: proactive systems that eliminate friction, and a white-glove experience for the moments that matter most. What you’ll do: - Deliver a Three-Michelin-Star Customer Experience - Own Customer Success end-to-end: onboarding, activation, engagement, retention, loyalty, and advocacy. Every touchpoint, every interaction. - Mentor a growing team across customer success and support. Set the bar, hold the standard, and make sure every customer feels like a million dollars. - Be in the queue yourself. Answering tickets isn't just part of the job, it's the most important part. Direct customer conversations are where you learn what's actually happening, what's breaking, and what's delighting. You can't lead what you don't feel firsthand. - Because you're personally up close to the customer, you'll see patterns that no dashboard can surface. Bring those insights to Product, Engineering, and Marketing and make sure they lead to action. Deepen Customer Relationships and Drive Growth - Build deep, personal relationships with customers. Understand their evolving needs and proactively drive product adoption and long-term loyalty. - Track and act on the metrics that matter: retention, NPS, activation rates. Spot signals early and move on them before they become problems. - Build referral and advocacy programs that turn happy customers into Matic's most powerful growth channel. Elevate Support Operations - Build a high-performing support function with clear SLAs, fast resolution times, and an experience that makes every customer who reaches out feel like they're our only customer. - Develop deep product knowledge across hardware, software, algorithms, and the Matic app. Know the product inside and out: every component, every edge case, every workaround. - Analyze customer issue data obsessively. Surface trends, identify root causes, and push fixes upstream so the same issue never hits a second customer. - Serve as the critical bridge between the engineering team and field data such as hardware and software issues, product performance, and customer feedback. - Work with Marketing to build onboarding content, FAQ libraries, how-to videos, and a knowledge base that empowers customers to help themselves. - Develop and deploy AI tools such as skills and agents to improve response times and support quality and build a feedback loop that results in continuous improvement of customer success processes What we look for: - 3+ years of experience in customer success or customer experience, ideally at a high-growth startup or consumer hardware/DTC company. - You've operated in fast-scaling environments where you had to build systems and processes while simultaneously serving customers. You're comfortable with speed and ambiguity. - Strong analytical chops. You're comfortable pulling data, building dashboards, tracking cohort retention curves, and making decisions based on what the numbers say. - Excellent written and verbal communication. You can write a crisp customer email, coach a junior teammate, and share a retention insight with the engineering team. - Deep empathy for customers paired with a bias toward action. You don't just feel for the customer. You fix the problem, then fix the system that caused it. - Technical curiosity. You don't need to be an engineer, but you need to understand how a complex hardware + software + AI product works well enough to troubleshoot, explain, and advocate intelligently. - Bachelor's degree required. Technical or analytical background preferred. What we value: - Customer obsession. Every interaction, every email, every call, every unboxing, should feel like the customer is the most important person in the world. Because to us, they are. - Details, details, details. The difference between good and exceptional lives in the details. You catch what others miss and you care about things other people think don't matter. - Ownership and follow-through. You don't wait to be told. You see the gap, you fill the gap, and you make sure it stays filled. No ball gets dropped. - Analytical rigor. You back up intuition with data. You measure what matters, you know what good looks like, and you hold yourself and your team to it. We'd love to hear from you if... - You're the kind of person who reads every customer review, the good ones and the bad ones, because you genuinely care about how people experience a product. - You love the challenge of diagnosing complex, cross-functional problems, the ones that span hardware, software, logistics, and human psychology. - You've scaled customer programs at a startup and you know the difference between what works at 1,000 customers and what works at 100,000. - You get fired up about consumer robotics and the idea of putting an extraordinary product into people's homes. - You're excited to do your life's work.", "summaryDescription" : "Customer Success Lead at Matic. Skills: Customer Success, Team Mentoring, Data Analysis. Deliver Three-Michelin-Star Customer Experience. Own Customer Success end-to-end", "createdAt" : "2026-06-16T00:26:45.709", "lastUpdated" : "2026-06-16T10:05:51.519", "ingestTimestamp" : "2026-06-16T00:26:45.709", "mongoId" : "6a305ed7f292fd229cf74dc7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Customer onboarding", "Ticket answering", "Churn signal analysis", "Customer coaching", "Customer activation", "Customer engagement", "Customer loyalty tracking", "Customer advocacy", "NPS tracking", "Activation rate tracking", "Support function building", "SLA definition", "Resolution time tracking", "Hardware troubleshooting", "Software troubleshooting", "Algorithm troubleshooting", "App troubleshooting", "Customer issue analysis", "Trend analysis", "Root cause identification", "Fix pushing", "Field data analysis", "Marketing collaboration", "Content building", "Video creation", "Knowledge base creation", "AI tool deployment", "Response time improvement", "Support quality improvement", "Data analysis", "Dashboard building", "Retention curve tracking", "Decision making", "Leadership", "Mentoring", "Critical thinking", "Customer Success", "Team Mentoring", "Data Analysis", "Customer relationship management", "Customer retention", "Customer satisfaction", "Value realization", "Customer journey management", "System building", "Playbook development", "Infrastructure development", "Product adoption", "Customer loyalty", "Referral programs", "Advocacy programs", "Support operations", "Product knowledge", "Issue analysis", "Root cause analysis", "Onboarding content", "FAQ libraries", "Knowledge base development", "AI tools", "Home robotics", "Spatial AI", "RGB cameras", "Neural networks", "On-device processing", "Consumer robotics", "Matic app" ], "skillCount" : 66, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 559.9459, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "694ae71c70f0b99d589b58ff", "title" : "Development & Access Management Engineer II-V", "company" : "TxDOT", "industry" : "Government", "salary" : { "min" : 69572.0, "max" : 123000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "UST-Texas-Austin-North Austin Area Engr Office", "locations" : [ "UST-Texas-Austin-North Austin Area Engr Office", "Yearly", "Exempt,
North Austin Area Engr Office (14NAUSTNAE)
1001 EAST PARMER LANE, STE B
Austin, 78753

, North Austin Area Engr Office" ], "timestamp" : "2026-06-15T22:29:14.479", "fingerprint" : "fa892a3e1374af0695e574ccae0b03ac1f0798d751c9b6ad06b3c7a45b1e6c88", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=42519", "externalId" : "42519", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Permit application review", "Traffic impact analysis", "Construction phasing evaluation", "Proposed improvements evaluation" ], "hardSkillsList" : [ "Access management standards", "Permitting processes" ], "hardSkills" : [ { "name" : "Access management standards", "level" : "intermediate" }, { "name" : "Permitting processes", "level" : "intermediate" } ], "majorSkills" : "Development permitting, Access management, Transportation engineering", "majorSkillsList" : [ "Development permitting", "Access management", "Transportation engineering" ], "coreResponsibilities" : "Review development and access permit applications, Coordinate development and access permit applications, Assemble complete permit packages, Evaluate traffic control plans, Evaluate traffic impact analyses, Evaluate construction phasing, Evaluate proposed improvements, Deliver clear review comments, Deliver accurate review comments, Manage multiple permit applications, Maintain up-to-date tracking, Ensure submittals meet requirements, Ensure submittals include documentation, Resolve comments with stakeholders, Clarify requirements with stakeholders, Ensure consistent policy application, Provide technical guidance on permitting, Provide technical guidance on access management", "teamCollaboration" : "Work with applicants; Work with consultants; Work with TxDOT divisions; Internal stakeholders; External stakeholders", "domainKnowledge" : "State highway system; TxDOT access management", "domainList" : [ "state-highway-system", "txdot-access-management" ], "domainSpecificKnowledge" : [ "State highway system", "TxDOT access management" ], "communicationSkills" : "Review comments", "qualificationsBasic" : "Transportation Engineer II, III, IV or V experience, TxDOT access management requirements knowledge, Necessary forms and documentation submission", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "TxDOT's Austin District North Travis Area Office is looking for a Development & Access Management Engineer (Transportation Engineer) II, III, IV or V located in Austin, Texas . The Development & Access Permitting Engineer assists with the review and coordination of development and access permit applications impacting the state highway system in Austin, Texas. This role assembles complete permit packages, evaluates traffic control plans, traffic impact analyses, construction phasing, and proposed improvements, and delivers clear, accurate review comments. The Engineer manages multiple permit applications at once, maintains up‑to‑date tracking, and ensures all submittals meet TxDOT access management requirements and include the necessary forms and documentation. The position works closely with applicants, consultants, and TxDOT divisions—such as Hydraulics, Traffic, and Environmental—to resolve comments, clarify requirements, and ensure consistent application of policies. The Engineer also provides technical guidance on TxDOT permitting processes and access management standards to both internal and external stakeholders. If you want to build an exciting career, apply for this position! This position is for ONE Development Engineer (Transportation Engineer) II, III, IV or V. The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs. Salary Plan/Grade: Development & Access Management Engineer (Transportation Engineer) II: B25 ($69,572.00 - $95,000.00/yearly) Development & Access Management Engineer (Transportation Engineer) III: B26 ($76,530.00 - $101,000.00/yearly) Development & Access Management Engineer (Transportation Engineer) IV: B27 ($84,182.00 - $115,000.00/yearly) Development & Access Management Engineer (Transportation Engineer) V: B28 ($92,600.00 - $123,000.00/yearly) 69,572.00 123,000.00", "summaryDescription" : "Development & Access Management Engineer II-V at TxDOT. Skills: Development permitting, Access management, Transportation engineering. Review development and access permit applications. 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Work with AI experts; Collaborate with Product & Engineering; Collaborate with GTM", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Process Intelligence; Process Mining; Enterprise AI strategy; Business processes; AI Agents; Automation capabilities; Enterprise IT landscapes", "domainList" : [ "process-intelligence", "process-mining", "enterprise-ai-strategy", "business-processes", "ai-agents", "automation-capabilities", "enterprise-it-landscapes" ], "domainSpecificKnowledge" : [ "Process Intelligence", "Process Mining", "Enterprise AI strategy", "Business processes", "AI Agents", "Automation capabilities", "Enterprise IT landscapes" ], "toolProficiency" : [ "Machine Learning Workbench" ], "communicationSkills" : "Translate complex concepts", "continuousLearning" : "Enablement programs", "innovationCreativity" : "Pioneer innovation; Shape the future; Scale innovation", "problemSolvingSkills" : "Problem-solving; Analytical thinking", "specialRequirements" : "Italian Speaking", "outcomesObjectives" : "Successful value realization; Elevate technical maturity", "qualificationsBasic" : "Fluency in Italian, Bachelor's degree or higher in Computer Science, Engineering, Mathematics, Econometrics or related field, Experience in production level acceptance testing, Proven experience developing AI solutions for enterprises, Excellent problem-solving skills, Analytical thinking, Attention to detail, Track record of delivering high-quality solutions under tight deadlines, Proficiency in programming languages such as Python", "qualificationsPreferred" : "Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and/or respective Software deployment, Ideally in a customer-facing role with a Consultancy or Business Software / SaaS Provider, Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise, Portfolio showcasing successful use cases solving real-world problems, Communication and collaboration skills, Ability to translate complex concepts into actionable insights for non-technical stakeholders, Visionary architectural mindset to develop scalable & easily extensible solutions, Technical acumen to be able to choose the right AI solution / technology for the respective customer pain point", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Team: Celonis Services is a strategic organization focused on optimizing our customers' business processes through technical expertise. We integrate Consulting Services, Academy, and Customer Support to deliver comprehensive solutions. As thought leaders with deep product, technical, and domain expertise, we specialize in implementing Celonis to drive the adoption of process intelligence, ultimately transforming and improving our customers' core business operations. We achieve this by leveraging our best practices, extensive delivery experience, award-winning enablement programs, and robust support infrastructure. The Role: As a Lead AI Deployment Architect, you will work directly with customers to understand their problems and design, deploy and scale innovative AI solutions and automations using our Process Intelligence platform. In a pre-sales and post sales capacity you will work closely with other AI experts across Product & Engineering and GTM to standardize these solutions and bring them to our customer base at scale. We are ideally looking for individuals with in-depth practical experience in delivering solutions to our customers. The work you’ll do: Architect & Deploy: Prototype, develop, and scale end-to-end AI solutions tailored to customer needs, leveraging Python, LLM-based architectures (RAG), and Machine Learning models. Strategic Alignment: Pitch the Celonis AI value proposition to C-level stakeholders, aligning our Process Intelligence capabilities with their broader enterprise AI strategy. Scale Innovation: Identify high-impact AI use cases across the Celonis platform and package them into scalable, repeatable offerings (e.g., via the Machine Learning Workbench). Lead \"Lighthouse\" Projects: Define and execute the technical roadmap for AI Lighthouse customers, ensuring successful value realization from pilot to production. Cross-Functional Feedback: Act as the technical voice of the customer, collaborating with Product & Engineering to influence the roadmap for AI Agents and automation capabilities. Enablement & Evangelism: Train internal teams on AI deployment best practices and share success stories to elevate the organization’s technical maturity. Full-Stack Implementation: Design and architect deployments that seamlessly integrate AI, Process Intelligence, and Automation into complex enterprise IT landscapes. The preferred qualifications you need: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and/or respective Software deployment. Ideally in a customer-facing role with a Consultancy or Business Software / SaaS Provider. Alternatively in an Inhouse role (e. g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise. Proven experience developing AI solutions for enterprises, with a strong portfolio showcasing successful use cases solving real-world problems. Proficiency in programming languages such as Python Excellent problem-solving skills, analytical thinking, and attention to detail, with a track record of delivering high-quality solutions under tight deadlines. Strong communication and collaboration skills, with the ability to translate complex concepts into actionable insights for non-technical stakeholders. Experience in production level acceptance testing, delivering end-to-end solutions Strong visionary architectural mindset to develop scalable & easily extensible solutions Strong technical acumen to be able to choose the right AI solution / technology for the respective customer pain point Fluency in Italian Bachelor's degree or higher in Computer Science, Engineering, Mathematics, Econometrics or related field. What Celonis can offer you: Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. Ownership from Day 1: Every full-time \"Celonaut\" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated \"Wellness Weeks\" that prioritize work/life balance. Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.", "summaryDescription" : "Lead AI Deployment Architect (Italian Speaking) at Celonis. Skills: AI Deployment, Process Intelligence, Solution Architecture. Design AI solutions. Deploy AI solutions", "postedDate" : "2026-06-15T23:27:24.617", "createdAt" : "2026-06-15T23:27:24.617", "lastUpdated" : "2026-06-16T08:42:52.450", "ingestTimestamp" : "2026-06-15T23:27:24.617", "mongoId" : "6a305ae9f292fd229cf571db", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "AI deployment", "Solution deployment", "Value realization", "Technical roadmap execution", "Leadership", "AI Deployment", "Process Intelligence", "Solution Architecture", "System design", "Solution architecture", "Process intelligence", "Business process improvement", "Data analysis", "Roadmap planning", "Process Mining", "Enterprise AI strategy", "Business processes", "AI Agents", "Automation capabilities", "Enterprise IT landscapes", "Machine Learning Workbench" ], "skillCount" : 21, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 552.13776, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051adf292fd229cf0450a", "title" : "Team Lead Customer Operations", "company" : "bswift India", "industry" : "SaaS", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Customer Operations Team Lead in India, adjusted for the technology industry and typical company size." }, "location" : "India- Office", "locations" : [ "India- Office" ], "timestamp" : "2026-06-16T08:08:27.792", "fingerprint" : "e61e91b1a1a410eec68b7c6b25e9364a0404fd4e999dcec0a5ef450eec48ccb5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bswiftindia/jobs/4688255006", "externalId" : "4688255006", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Process improvement", "Resource planning" ], "hardSkillsList" : [ "Microsoft Excel formulas" ], "hardSkills" : [ { "name" : "Microsoft Excel formulas", "level" : "intermediate" } ], "majorSkills" : "Team leadership, Process management, Performance management", "majorSkillsList" : [ "Team leadership", "Process management", "Performance management" ], "coreResponsibilities" : "Lead workflows for team, Train workflows for team, Manage workflows for team, Prioritize tasks, Ensure timely completion of deliverables, Ensure accurate completion of deliverables, Conduct quality audits, Ensure adherence to performance standards, Provide coaching to team members, Provide mentorship to team members, Provide performance feedback to team members, Monitor KPIs, Manage KPIs, Collaborate with global stakeholders, Resolve escalations, Maintain understanding of internal systems, Support team queries, Support team requests, Identify opportunities for improvement, Drive continuous process improvements, Mentor peers, Coach peers, Contribute to team development, Communicate effectively, Participate in special projects, Lead special projects, Perform quality assurance testing, Ensure issue resolution, Support inclusive workplace culture, Promote inclusive workplace culture", "teamCollaboration" : "Global internal stakeholders", "domainKnowledge" : "Benefits administration", "domainList" : [ "benefits-administration" ], "domainSpecificKnowledge" : [ "Benefits administration" ], "toolProficiency" : [ "Microsoft Excel", "Microsoft Office Suite" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Professional development; Career growth; Training; Access to resources", "problemSolvingSkills" : "Problem-solving; Guiding through complex scenarios", "specialRequirements" : "Occasional collaboration outside standard hours", "outcomesObjectives" : "Ensure timely and accurate completion of deliverables; Ensure adherence to performance standards", "qualificationsBasic" : "5+ years overall work experience, 1+ year team leadership experience, Proficiency in Microsoft Excel, Working knowledge of Microsoft Office Suite, Ability to learn new processes, Ability to train others, Problem-solving skills, Verbal communication skills, Written communication skills, Ability to adapt to changing priorities, Bachelor's degree", "qualificationsPreferred" : "Experience in BPO, Experience in operations environment, Advanced Excel skills, Macros, Data visualization, Advanced functions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Want to be a bswifter? At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! About the Role We’re looking for motivated, goal-driven professionals who are passionate about delivering excellence and creating meaningful solutions. At bswift, you’ll be part of a collaborative, flexible, and innovative environment that supports both professional and personal growth. If you resonate with our core values—pursue excellence, embrace accountability, deliver superior service, and foster a great workplace—we would love to hear from you. This is an in-office role based in Bangalore. The team operates from 10:30 AM to 7:30 PM IST (Monday–Friday). Occasional collaboration with U.S.-based colleagues outside standard hours may be required. Key Responsibilities Lead, train, and manage workflows for a team of 10–15 analysts in a high-volume, fast-paced environment Prioritize tasks and ensure timely and accurate completion of deliverables Conduct quality audits and ensure adherence to performance standards Provide coaching, mentorship, and performance feedback to team members Monitor and manage KPIs related to productivity, quality, and turnaround time Collaborate with global internal stakeholders to resolve escalations efficiently Maintain a strong understanding of internal systems to support team queries and requests Identify opportunities and drive continuous process improvements Act as a mentor and coach to peers, contributing to team development Communicate effectively with a positive, professional, and solution-oriented approach Participate in or lead special projects as assigned Perform quality assurance testing on client sites; track and ensure issue resolution Support and promote a diverse and inclusive workplace culture Required Qualifications 5+ years of overall work experience 1+ year of team leadership or people management experience Strong proficiency in Microsoft Excel (ability to read and create formulas) Working knowledge of Microsoft Office Suite Ability to quickly learn new processes and effectively train others Strong problem-solving skills with the ability to guide others through complex scenarios Excellent customer service orientation Strong verbal and written communication skills Ability to adapt to changing priorities in a dynamic environment Bachelor’s degree Preferred Qualifications Experience in a BPO or operations environment Advanced Excel skills (e.g., macros, data visualization, advanced functions) What We Offer A fun, flexible, and creative work environment Opportunities for professional and personal growth A culture that values collaboration, accountability, and innovation Why Join bswift? At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions. Benefits of Working at bswift: Comprehensive Health Benefits: Medical, Accidental and Term Life Insurance coverage to support your wellness and that of your family. Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles. Hybrid work-model: With flexible working hours Retirement Savings Plans: Options like Provident Fund and Gratuity to help you plan for a secure financial future with employer contribution Professional Development: Opportunities for career growth, including training and access to resources to support your career progression. Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued. Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work. Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees. At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right. bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. If you have what it takes to join our award-winning culture, we’d love to hear from you!", "summaryDescription" : "Team Lead Customer Operations at bswift India. Skills: Team leadership, Process management, Performance management. Lead workflows for team. Train workflows for team", "postedDate" : "2026-06-15T23:19:56.852", "createdAt" : "2026-06-15T23:19:56.852", "lastUpdated" : "2026-06-16T08:08:27.792", "ingestTimestamp" : "2026-06-15T23:19:56.852", "mongoId" : "6a3051adf292fd229cf0450a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Microsoft Excel formulas", "Team leadership", "Process management", "Performance management", "Process improvement", "Resource planning", "Benefits administration", "Microsoft Excel", "Microsoft Office Suite" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 551.6229, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 158678, "totalPages" : 3174, "hasNext" : true, "hasPrevious" : false } }

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