{ "count" : 28690, "data" : [ { "id" : "69dde45c2beec4dd3d9a3f54", "title" : "Patient Access Representative", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 53000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Access Representatives in Irvine, CA, adjusted for the healthcare industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "Call Center Operations", "Onsite, Days, Days" ], "timestamp" : "2026-06-15T13:00:01.128", "fingerprint" : "e8706cdb060d65595bba7fd5564b6f288d43ce4b3aea73cc30b97c1cc5ba40e7", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=226964", "externalId" : "226964", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "minimumEducation" : "High School", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Patient registration", "Patient scheduling", "Insurance verification", "Financial clearance", "Customer service", "Information resource", "Physician communication" ], "hardSkillsList" : [ "Cash collection", "Patient pricing estimates", "Eligibility verification", "Authorization secured" ], "hardSkills" : [ { "name" : "Cash collection", "level" : "intermediate" }, { "name" : "Patient pricing estimates", "level" : "intermediate" }, { "name" : "Eligibility verification", "level" : "intermediate" }, { "name" : "Authorization secured", "level" : "intermediate" } ], "majorSkills" : "Patient access, Scheduling, Registration, Customer service", "majorSkillsList" : [ "Patient access", "Scheduling", "Registration", "Customer service" ], "coreResponsibilities" : "Check-in patients, Check-out patients, Coordinate patient appointments, Create patient accounts, Verify patient information, Verify insurance information, Collect co-pays, Schedule appointments, Re-schedule appointments, Multi-task between patient care areas, Serve as information resource, Register patients, Pre-register patients, Obtain consents, Schedule appointment types, Create pre-registration record, Link pre-registration record, Coordinate appointments with functional areas, Enter demographic information, Enter insurance information, Collect cash, Provide patient pricing estimates, Perform ETC admission, Review account documentation, Verify insurance eligibility, Secure insurance authorization, Forward patients to service, Provide itineraries to patients, Provide advance beneficiary notice, Provide written instructions for tests, Provide written instructions for procedures, Seek assistance from Financial Counselors, Resolve financial issues, Provide Financial Assistance policy information, Provide Financial Assistance application process information, Provide Financial Assistance applications, Screen ordered tests, Communicate tests not meeting criteria, Communicate diagnoses not meeting criteria, Assure correct pre-registration encounter type, Create request for authorization, Send orders for diagnostic tests, Assure documentation accompanies orders, Greet patients, Greet visitors, Serve as liaison between patients, Serve as liaison between support staff, Develop relationships with colleagues, Develop relationships with physicians, Develop relationships with providers, Develop relationships with leaders, Develop relationships with employees, Help patients, Help providers, Help employees, Manage priorities, Manage changing priorities, Maintain composure under pressure, Respond professionally under pressure, Recognize high priority situations, Take appropriate action, Take immediate action, Communicate with service delivery, Communicate with other departments, Resolve issues impacting patient care, Escalate issues that cannot be resolved, Maintain productivity, Maintain accuracy, Maintain knowledge of policies, Maintain knowledge of procedures, Maintain knowledge of standard work, Answer phone calls, Make phone calls, Manage incoming faxes, Manage outgoing faxes, Organize departmental documents, File departmental documents, Inventory supplies, Perform data entry", "teamCollaboration" : "Cross-functional areas; Colleagues; Physicians; Providers; Leaders; Employees; Service delivery departments; Other departments", "domainKnowledge" : "Medical group physicians; Hospital departments; Patient experience initiative; Medicare coverage criteria; Financial Assistance policy", "domainList" : [ "medical-group-physicians", "hospital-departments", "patient-experience-initiative", "medicare-coverage-criteria", "financial-assistance-policy" ], "domainSpecificKnowledge" : [ "Medical group physicians", "Hospital departments", "Patient experience initiative", "Medicare coverage criteria", "Financial Assistance policy" ], "toolProficiency" : [ "Computer information systems" ], "communicationSkills" : "Physician to patient communication; Excellent communication skills", "documentationSkills" : "Register; Pre-register; Consents; Create pre-registration record; Complete legal documents; Obtain documents; Scan documents; Patient pricing estimates; Advance beneficiary notice; Written instructions; Financial Assistance applications; Orders for diagnostic tests; Documentation indicating date; Documentation indicating visit number", "problemSolvingSkills" : "Resolve financial issues; Resolve issues impacting patient care", "outcomesObjectives" : "Ensure extraordinary patient experience; Meet quality standards; Maintain department productivity; Maintain department accuracy; Maintain department quality assurance; Ensure financial clearance of accounts; Maintain patient flow", "qualificationsBasic" : "Independent judgement, Utilize telecommunications, Utilize computer information systems, Multi-task between patient care areas, Demonstrates understanding of registration process, Demonstrates understanding of scheduling process, Maintain department productivity standards, Maintain department accuracy standards, Maintain department quality assurance standards, Ensure data accuracy, Complete all required legal documents, Obtain all other related documents, Scan all other related documents, Meet financial protocols, Meet financial requirements, Review account documentation, Maintain current knowledge of insurance, Verify eligibility, Secure authorization, Escalate unsecure financial accounts, Provide itineraries, Provide advance beneficiary notice, Provide written instructions, Resolve financial issues, Ensure financial clearance, Provide Financial Assistance applications, Screen ordered tests, Communicate tests not meeting criteria, Communicate diagnoses not meeting criteria, Assure correct pre-registration encounter type, Create request for authorization, Send orders for diagnostic tests, Assure documentation accompanies orders, Greet patients and visitors, Serve as liaison, Develop effective relationships, Use excellent communication skills, Be polite, Be friendly, Be patient, Be calm under pressure, Manage multiple priorities, Manage changing priorities, Maintain composure, Respond professionally, Recognize high priority situation, Take appropriate action, Take immediate action, Communicate with service delivery, Communicate with other departments, Escalate issues, Maintain appropriate productivity, Maintain appropriate accuracy, Maintain thorough knowledge of policies, Maintain thorough knowledge of procedures, Maintain thorough knowledge of standard work, Answer phone calls, Make phone calls, Manage incoming faxes, Manage outgoing faxes, Organize departmental documents, File departmental documents, Inventory supplies, Data entry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. As a successful candidate, you will: The Patient Access Representative I is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. The Patient Access Representative I is best defined as an independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties include, but are not limited to: physician to patient communication and serving as an information resource. Registration and Scheduling: Demonstrates an understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Create pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensure data is entered accurately for all patient demographic and insurance information. Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleague, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Miscellaneous Duties: Performs other departmental duties as assigned, such as answering and making phone calls, managing incoming/outgoing faxes, organizing and filing departmental documents, inventorying supplies, data entry, etc. Per forms other related duties as assigned or requested. Your qualifications should include: High School or equivalent One year in a high-volume Customer Service related field with direct interaction with customers. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Irvine", "summaryDescription" : "Patient Access Representative at City of Hope. Skills: Patient access, Scheduling, Registration, Customer service. Check-in patients. Check-out patients", "createdAt" : "2026-06-14T02:00:58.180", "lastUpdated" : "2026-06-15T13:00:01.128", "ingestTimestamp" : "2026-06-14T02:00:58.180", "mongoId" : "69dde45c2beec4dd3d9a3f54", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 53000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cash collection", "Patient pricing estimates", "Eligibility verification", "Authorization secured", "Patient access", "Scheduling", "Registration", "Customer service", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Patient registration", "Patient scheduling", "Insurance verification", "Financial clearance", "Information resource", "Physician communication", "Medical group physicians", "Hospital departments", "Patient experience initiative", "Medicare coverage criteria", "Financial Assistance policy", "Computer information systems" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 1089.7977, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1a5cd658b93c861e80fa70", "title" : "Patient Access Representative", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 53000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Access Representatives in Irvine, CA, adjusted for the healthcare industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "Clerical", "Onsite, Days, Days" ], "timestamp" : "2026-06-16T05:03:52.465", "fingerprint" : "c4565938d93d8fb0cc20f619a57c6c7883059b684f2dd14885dea96421d3bc65", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=241832", "externalId" : "241832", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "minimumEducation" : "High School", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate value realization", "remoteFriendly" : false, "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. HOURS: This position would be 8 hours anywhere from 8am - 9pm. Likely towards evenings as this role will likely be the closer. Monday through Friday but a rotation of Saturday may be required in the future. It's in Radiology. The Patient Access Representative I is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. The Patient Access Representative I is best defined as an independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties include, but are not limited to: physician to patient communication and serving as an information resource. Registration and Scheduling: As a successful candidate, you will: Demonstrates an understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Create pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensure data is entered accurately for all patient demographic and insurance information. Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleague, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Miscellaneous Duties: Performs other departmental duties as assigned, such as answering and making phone calls, managing incoming/outgoing faxes, organizing and filing departmental documents, inventorying supplies, data entry, etc. Per forms other related duties as assigned or requested. Your qualifications should include: High School or equivalent One year in a high-volume Customer Service related field with direct interaction with customers. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Irvine", "summaryDescription" : "Patient Access Representative at City of Hope. Manage customer relationships. Drive customer retention", "createdAt" : "2026-06-14T18:52:56.465", "lastUpdated" : "2026-06-16T05:03:52.465", "ingestTimestamp" : "2026-06-14T18:52:56.465", "mongoId" : "6a1a5cd658b93c861e80fa70", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 53000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 1026.5586, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8e2d74d8ee00a0c2fe9c", "title" : "Patient Access Representative", "company" : "SSM Health", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Representative in the United States, adjusted for the healthcare industry and part-time employment." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T02:52:58.491", "fingerprint" : "014e0215a097c55feca50fcef4e1b59b4b30560526f8066e7e7d0e189fe893a8", "source" : "workday", "language" : "en", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/WI-Ripon-Medical-Center/Patient-Access-Representative-I_R195553", "externalId" : "R195553", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Patient registration", "Insurance verification", "Medical terminology" ], "hardSkillsList" : [ "Data entry", "Typing speed" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing speed", "level" : "intermediate" } ], "majorSkills" : "Patient access, Healthcare administration", "majorSkillsList" : [ "Patient access", "Healthcare administration" ], "coreResponsibilities" : "Register patients accurately, Verify insurance eligibility, Collect co-pays and deductibles, Schedule patient appointments, Answer patient calls and direct inquiries, Maintain patient records, Provide information to patients", "teamCollaboration" : "Clinical staff; Billing department", "domainKnowledge" : "Medical terminology; Healthcare insurance; Patient registration process", "domainList" : [ "medical-terminology", "healthcare-insurance", "patient-registration-process" ], "domainSpecificKnowledge" : [ "Medical terminology", "Healthcare insurance", "Patient registration process" ], "toolProficiency" : [ "EHR systems" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "problemSolvingSkills" : "Troubleshoot patient issues", "outcomesObjectives" : "Ensure accurate patient registration; Optimize patient flow; Improve patient satisfaction", "qualificationsBasic" : "High School diploma or GED, 1 year of experience in a healthcare setting, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Associate's degree, Experience with electronic health records (EHR) systems, Bilingual in Spanish", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**It 's more than a career, it's a calling.** WI-Ripon Medical Center **Worker Type:** PRN **Job Highlights:** **Schedule** : PRN, variable hours to include weekends and nights and on-call rotation **Location** : Ripon Community Hospital, main registration and ED **Qualifications** : Experience with Patient Access/ Registration, EHR, medical insurance, and Customer Service experience preferred. What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: * Competitive pay and benefits * Career development opportunities within a large, integrated health system * Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8701170033 PAS - Ripon Medical Center **Work Shift:** PRN / Per Diem Shift (United States of America) **Scheduled Weekly Hours:** 0 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health. Skills: Patient access, Healthcare administration. Register patients accurately. Verify insurance eligibility", "postedDate" : "2026-06-13T21:37:50.911", "createdAt" : "2026-06-14T21:37:50.890", "lastUpdated" : "2026-06-16T02:52:58.491", "ingestTimestamp" : "2026-06-14T21:37:50.890", "mongoId" : "6a2d8e2d74d8ee00a0c2fe9c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/WI-Ripon-Medical-Center/Patient-Access-Representative-I_R195553", "salaryAnnualMin" : 32000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Typing speed", "Patient access", "Healthcare administration", "Patient registration", "Insurance verification", "Medical terminology", "Healthcare insurance", "Patient registration process", "EHR systems" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 992.5467, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3076a1f292fd229c01c0e4", "title" : "Medical Assistant/Patient Service Representative - Float", "company" : "PhyNet Dermatology LLC", "industry" : "Healthcare", "salary" : { "min" : 18.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Island Dermatology", "locations" : [ "Island Dermatology" ], "timestamp" : "2026-06-16T09:33:36.818", "fingerprint" : "8442db97f19dc23e5ebb27766be989d9ee1b34402deb981bdddffb737ba75288", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phynetdermatology/jobs/5160262007", "externalId" : "5160262007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Glendora", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1361187,-117.8653390" } ], "locationText" : "Glendora, California, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Patient care", "Dermatological procedures" ], "hardSkillsList" : [ "Medical history documentation", "Procedure assistance" ], "hardSkills" : [ { "name" : "Medical history documentation", "level" : "intermediate" }, { "name" : "Procedure assistance", "level" : "intermediate" } ], "majorSkills" : "Patient care, Medical documentation, Procedure assistance", "majorSkillsList" : [ "Patient care", "Medical documentation", "Procedure assistance" ], "coreResponsibilities" : "Collaborate with team, Manage patient volume, Document patient histories, Document history of present illness, Document medical history, Document surgical history, Document family history, Document medications, Document allergies, Prepare dermatological procedures, Assist with dermatological procedures, Prepare cosmetic procedures, Assist with cosmetic procedures", "teamCollaboration" : "Collaborate with team", "domainKnowledge" : "Dermatology", "domainList" : [ "dermatology" ], "domainSpecificKnowledge" : [ "Dermatology" ], "documentationSkills" : "Medical history documentation; Visit documentation", "specialRequirements" : "Climb stairs, Balance, Stoop, Kneel, Bend, Crouch, Crawl, Lift up to 20 pounds, Push up to 20 pounds, Pull up to 20 pounds, Move up to 20 pounds", "outcomesObjectives" : "Manage up to 40 patients daily", "qualificationsBasic" : "Update medical histories, Document visit details, Assist with dermatological procedures, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Ability to adjust focus", "qualificationsPreferred" : "EHR system experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: The Medical Assistant/Patient Service Representative plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care. Responsibilities include patient rooming, updating medical histories, documenting visit details, and assisting with various dermatological procedures such as biopsies, surgeries, and skin treatments. Pay and Hours: $18 - $23/hr. Monday - Friday, 40 hours per week. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Collaborate with a team to manage an average patient volume of up to 40 patients daily. Document patient histories, including history of present illness (HPI), medical, surgical, and family history, medications, and allergies. Prepare and assist with dermatological and cosmetic procedures, including ED reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Medical Assistant/Patient Service Representative - Float at PhyNet Dermatology LLC. Skills: Patient care, Medical documentation, Procedure assistance. Collaborate with team. Manage patient volume", "postedDate" : "2026-06-16T01:18:17.899", "createdAt" : "2026-06-16T01:18:17.899", "lastUpdated" : "2026-06-16T09:33:36.818", "ingestTimestamp" : "2026-06-16T01:18:17.899", "mongoId" : "6a3076a1f292fd229c01c0e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical history documentation", "Procedure assistance", "Patient care", "Medical documentation", "Dermatological procedures", "Dermatology" ], "skillCount" : 6, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 981.28845, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d8e2e74d8ee00a0c2fee3", "title" : "Patient Access Representative", "company" : "SSM Health", "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-15T07:10:50.034", "fingerprint" : "b1a2312f33bd62a78dfa1b6a2e7bed67dc71b49372466c78df3c1d87ba651eba", "source" : "workday", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-St-Joseph-Hospital---St-Charles/Patient-Access-Representative-I_R191772", "externalId" : "R191772", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "St. Charles", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "St. Charles, Missouri, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Healthcare" ], "softSkillsList" : [ "communication skills, teamwork, problem-solving" ], "softSkills" : [ { "name" : "communication skills, teamwork, problem-solving" } ], "majorSkills" : "Patient Access, Customer Service, communication skills", "majorSkillsList" : [ "Patient Access, Customer Service, communication skills" ], "coreResponsibilities" : "Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. Assists with coordination of activities related to insurance pre-certification/authorization. Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. Performs clerical and reception duties associated with patient registration.", "teamCollaboration" : "Collaborating with a nurse to expedite an urgent admission. Supportive leadership and a collaborative team environment.", "toolProficiency" : [ "EHR" ], "communicationSkills" : "executive presentations; proposal writing; demo delivery", "continuousLearning" : "Career development opportunities within a large, integrated health system.", "problemSolvingSkills" : "lead generation; A/B testing; funnel optimization", "specialRequirements" : "Variable 8 hour shifts between 8am-11:30pm, to include every other weekend and rotating holidays. Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing.", "outcomesObjectives" : "Help us make every patient’s experience exceptional.", "qualificationsBasic" : "High School diploma/GED or 10 years of work experience. Patient Access, EHR, Healthcare, and Customer Service experience.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**It 's more than a career, it's a calling.** MO-SSM Health St. Joseph Hospital - St. Charles **Worker Type:** Regular **Job Highlights:** **Schedule** : Variable 8 hour shifts between 8am-11:30pm, to include every other weekend and rotating holidays **Location** : SSM Health St. Joseph Hospital - St. Charles, MO **Qualifications** : Patient Access, EHR, Healthcare, and Customer Service experience What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: * Competitive pay and benefits * Career development opportunities within a large, integrated health system * Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8701240033 PAS - St. Joseph Health Center **Work Shift:** Variable Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health. Skills: Patient Access, Customer Service, communication skills. Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedure", "postedDate" : "2026-06-13T19:15:35.416", "createdAt" : "2026-06-14T19:15:35.397", "lastUpdated" : "2026-06-15T07:10:50.034", "ingestTimestamp" : "2026-06-14T19:15:35.397", "mongoId" : "6a2d8e2e74d8ee00a0c2fee3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-St-Joseph-Hospital---St-Charles/Patient-Access-Representative-I_R191772", "hasSalary" : false, "allSkills" : [ "communication skills, teamwork, problem-solving", "Patient Access, Customer Service, communication skills", "Healthcare", "EHR" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 954.04443, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "69fc49814c40e2acd1a81e96", "title" : "Patient Access Representative III", "company" : "City of Hope", "salary" : { "min" : 50000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative III in Duarte, CA, adjusted for mid-seniority and healthcare industry." }, "location" : "United States-California-Duarte", "locations" : [ "United States-California-Duarte", "Rehabilitation Services", "Onsite, Days, Days" ], "timestamp" : "2026-06-16T02:25:03.641", "fingerprint" : "e43e38ef976b51565a0deaa2c80468d5a6fe1af416ae86d7ee14c90ad7fe75fc", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=238165", "externalId" : "238165", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Duarte", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1394513,-117.9772873" } ], "locationText" : "Duarte, California, United States", "minimumEducation" : "High School", "experienceMinYears" : 2, "remoteFriendly" : false, "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Patient Access Representative III is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires a high level of independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments, including rehabilitation services and ancillary departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays (if applicable), schedule and re-schedule complex appointments. The Patient Access Representative III is best defined as a highly independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties may include but are not limited to: physician to patient communication and serving as an information resource. Work Schedule – 8:30 – 5pm As a successful candidate, you will: Registration and Scheduling: Demonstrates an in-depth understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital if applicable. Creates pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensures data is entered accurately for all patient demographic and insurance information. If applicable, completes all required legal documents, and obtains and scans all other related documents, may perform cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. This may include overseeing the process for Outpatient Medi-Cal and CCS (California Children Services) authorization, follow through for financial eligibility, and perform all functions associated with CCS/Medic-Cal outpatient rehab authorization. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare. When applicable, completes CCS / Medi-Cal Referrals on all new pediatric and adult patients and follows case until approved for coverage. Monitors CCS cases and submits medical documentation to authorize services. Assist with training of new staff on Medi-Cal and CCS regulations, and training of appropriate assignment of Plan/Carriers. Monitors the Outpatient authorization process to make sure the work is done accurately and notifies management of any problems related to this process. Prepares all forms required by Medi-Cal and CCS for treatment authorization requests (TAR) and extension in a timely manner. Compiles information on authorizations and specialized program scheduling data and prepares reports and records. Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Sends orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service: Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleagues, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Performs other related duties as assigned or requested. Your qualifications should include: High School or equivalent Two years related experience registering and scheduling complex patient appointments in a clinic or hospital setting. Medical terminology experience required. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Duarte", "summaryDescription" : "Patient Access Representative III at City of Hope", "createdAt" : "2026-06-14T19:48:26.243", "lastUpdated" : "2026-06-16T02:25:03.641", "ingestTimestamp" : "2026-06-14T19:48:26.243", "mongoId" : "69fc49814c40e2acd1a81e96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 945.64984, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde45b2beec4dd3d9a3eaf", "title" : "Patient Access Representative III - OC", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative III in Irvine, United States, adjusted for mid-seniority and healthcare industry." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "Call Center Operations", "Onsite, Days, Days" ], "timestamp" : "2026-06-15T22:26:13.007", "fingerprint" : "2f79a699f21d9cf5d2cfa19c296b1754d7c216f0fd5f281111e4cd2965fad9e0", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=226944", "externalId" : "226944", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join the transformative team at City of Hope Orange County, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This function plays a critical role on the care team providing patients an excellent, compassionate experience for checking in and out of appointments, coordinating future visits and answering as well as addressing patient needs through inbound calls. This role requires a high level of independent judgement, customer service, communication and multi-tasking to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. Additional duties include regular communication with physicians, nurses and other care team members as well departments to create a foster teamwork and seamless clinic operations. As a successful candidate, you will: Registration and Scheduling Demonstrates an in-depth understanding of the flow of the patient registration and scheduling process within the paper and electronic environments.  Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital. Creates pre-registration record and links pre-registration record to scheduled appointments.  Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties.  Ensures data is entered accurately for all patient demographic and insurance information.  Completes all required legal documents and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable.  Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of account. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Send orders for diagnostic tests to appropriate department.  Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleagues, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manner, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis. Your qualifications should include: High School or equivalent. Two years related experience registering and scheduling complex patient appointments in a clinic or hospital setting. Medical terminology experience required. Preferably:  Two years front desk oncology practice experience. EPIC electronic medical record experience preferred. Additional Information: City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Irvine", "summaryDescription" : "Patient Access Representative III - OC at City of Hope", "createdAt" : "2026-06-14T20:46:53.796", "lastUpdated" : "2026-06-15T22:26:13.007", "ingestTimestamp" : "2026-06-14T20:46:53.796", "mongoId" : "69dde45b2beec4dd3d9a3eaf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 890.1972, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8e2e74d8ee00a0c2ff13", "title" : "Patient Access Representative", "company" : "SSM Health", "industry" : "Healthcare", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Representative in the United States, adjusted for the healthcare industry and general market conditions." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T00:22:30.291", "fingerprint" : "080c74978e2395a5494fca66f8aad951ff1b73494c770d03c06a8347e9d74244", "source" : "workday", "language" : "en", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Des-Peres-Medical-Pavilion/Patient-Access-Representative-I_R193632", "externalId" : "R193632", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "remoteFriendly" : false, "rawDescription" : "**It 's more than a career, it's a calling.** MO-SSM Health Des Peres Medical Pavilion **Worker Type:** Regular **Job Highlights:** Monday-Friday-7:00AM-5:00PM Computers skills and customer service oriented Join Our Team and make a difference every day while enjoying competitive pay, great benefits, and a supportive work environment. We offer competitive, affordable health insurance and benefits designed to support you and your family **Fulfill your calling with SSM Health — apply today!** **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8565000235 SLUCare Centralized Contact Ctr **Work Shift:** Day Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health", "postedDate" : "2026-06-12T20:47:56.229", "createdAt" : "2026-06-14T20:47:56.200", "lastUpdated" : "2026-06-16T00:22:30.291", "ingestTimestamp" : "2026-06-14T20:47:56.200", "mongoId" : "6a2d8e2e74d8ee00a0c2ff13", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Des-Peres-Medical-Pavilion/Patient-Access-Representative-I_R193632", "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 849.1293, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306347f292fd229cf9d1b2", "title" : "Lead Patient Access Advocate", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Patient Access Advocate in Georgetown, United States, adjusted for seniority and industry." }, "location" : "Georgetown, KY, United States", "locations" : [ "Georgetown", "KY", "United States" ], "timestamp" : "2026-06-16T13:36:33.325", "fingerprint" : "9e5a7ef4e3f8a0a665202a5ef819aea29ad719a26ab8d573c46a49e44c4b3629", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013622296-lead-patient-access-advocate", "externalId" : "3743990013622296", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Georgetown", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.2099837,-84.5597128" } ], "locationText" : "Georgetown, Kentucky, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Advocate for patient needs, Resolve patient access issues, Coordinate with internal teams, Manage patient inquiries, Ensure smooth patient flow, Maintain patient records, Provide excellent customer service, Train and mentor staff", "teamCollaboration" : "Internal teams; External partners", "domainKnowledge" : "Patient access; Healthcare operations", "domainList" : [ "patient-access", "healthcare-operations" ], "domainSpecificKnowledge" : [ "Patient access", "Healthcare operations" ], "communicationSkills" : "Patient advocacy; Interpersonal communication", "documentationSkills" : "Patient records", "problemSolvingSkills" : "Problem resolution", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Full Time Days Lead Patient Access Advocate. Note: Start date upon hire would not be until September 1, 2026 as this is a new site/location opening in December. We will provide training at our nearby locations beginning 9/1/2026. We are seeking candidates with a minimum of 6 months of Patient Registration experience as well as experience with Leader/Supv duties. The Lead Patient Access Advocate displays leadership skills to lead a wide range of duties in support of Patient Access Team efficiencies, which may include but are not limited to: driving team performance accountability, leading patient access team daily operations, and collaborating with others in process and operational excellence. This role is responsible for providing feedback on daily registration processes and staffing issues to leadership. They provide assistance to the Patient Access team as necessary to ensure compliance with department policies and procedures. They assist leadership as necessary with staffing, report reconciliation, and other duties as assigned. In this position, it is imperative to be able to consistently maintain a pleasant, professional demeanor and make patients and employees always feel welcome. The ability to multitask is a must. • Model patient experience expectations and ensure team is adhering to the patient experience expectations. • Driving Patient Access Metrics (Callbacks, Bedside, NPS, RQA, etc.) • Maintain an appropriate Patient Access environment that is friendly and respectful. • Expertise knowledge of and ability to perform Patient Access duties: verifying benefits, check patients in and out and collect copayments, coinsurance, deductibles. • Create and maintain the Patient Access Schedule for assigned location. • Covers voids or when coverage is not located • Train and mentor new Patient Access staff. • Assist leader in interviewing candidates • Prepare appropriate access for new hires • Complete first 90-day review for new hires • Implement Patient Access Policies and Procedures with input from Leadership. • Daily Reconciliation of Cash intake, Credit Card Receipts, Patient Petty Cash, and Bank Deposits. • Daily Reconciliation of ED Acknowledgment Forms • Conduct Quarterly Patient Access Staff Meetings • Assigned to work all Downtimes • Maintains Downtime Binder • Reconciles and backloads all patient info • Ensures staff is trained in this process ## Qualifications • High School Diploma or GED required • 2-4-year college degree in Business, Accounting, Medical Administration or related area preferred • Minimum of 2 years’ experience in a medical office setting • Minimum of 2 years’ experience in a supervisory or lead role preferred • Familiar with health insurance and the insurance verification process. • Patient Registration/Medical record system experience needed. • Must be computer literate (Word, Excel, Outlook) • Ability to perform multiple tasks simultaneously, and to prioritize multiple demands effectively • Exceptional communication skills and customer service is required • Solid work history • Be flexible with hours, as staffing of 24/7 units may require flexibility • This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. • This position also requires working near moving mechanical parts. This position would require exposure to moderate noise, such as business printers and computers. • Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). • Ensure that patient records are accurate and complete. • Assist the leader in ensuring all personnel department policies and procedures are followed. • Provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patients to return. • Assist in resolving patient concerns. Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation techniques. • Ability to manage conflict and appropriately request the help of a leader when needed. • Coordinate workflow processes with the hospital partner as needed. • Follow all HIPAA policies and procedures. • Follow and enforce all company policies. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills, or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. ## Additional Information Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.", "summaryDescription" : "Lead Patient Access Advocate at Intuitive Health. Advocate for patient needs. Resolve patient access issues", "postedDate" : "2026-06-15T16:23:18.000", "createdAt" : "2026-06-16T00:31:04.431", "lastUpdated" : "2026-06-16T13:36:33.325", "ingestTimestamp" : "2026-06-16T00:31:04.431", "mongoId" : "6a306347f292fd229cf9d1b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Patient access", "Healthcare operations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 823.5224, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2b0ce974d8ee00a075f68d", "title" : "Patient Access Representative III", "company" : "Endeavor Health", "industry" : "Healthcare", "salary" : { "min" : 19.89, "max" : 28.84, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "CPR Certification", "CPI certification", "Valid driver’s license" ], "timestamp" : "2026-06-15T00:45:48.015", "fingerprint" : "b1830a3abdd561612da4e7d1061e4ea089e470903e389fb199c7957d25504b1f", "source" : "workday", "language" : "en", "applyUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/LOH-Naperville-Main-Hospital/Patient-Access-Representative-III---Linden-Oaks-Hospital---Day-Evening-Shift_R42852", "externalId" : "R42852", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Naperville", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.7728699,-88.1479278" } ], "locationText" : "Naperville, Illinois, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Financial counseling", "Insurance verification", "Medical necessity reviews" ], "hardSkillsList" : [ "Insurance eligibility", "Benefit explanation", "Payment collection" ], "hardSkills" : [ { "name" : "Insurance eligibility", "level" : "intermediate" }, { "name" : "Benefit explanation", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Insurance verification, Financial counseling", "majorSkillsList" : [ "Patient registration", "Insurance verification", "Financial counseling" ], "coreResponsibilities" : "Assist patients in financial entry, Register patients, Review patient registration information, Correct patient registration information, Verify insurance coverage, Verify insurance eligibility, Gather proof of insurance coverage, Work with other departments on certification, Exchange patient insurance information, Relay patient insurance information, Meet with uninsured patients, Discuss payment options with uninsured patients, Obtain payment from uninsured patients, Ensure acceptance of transferring patients, Assist ARC Clinical staff with precertification, Assist ARC Clinical staff with admission paperwork, Collaborate with clinician on documentation review, Facilitate acceptance of transfers, Complete admission paperwork, Perform patient registration, Review forms with patients, Ensure Joint Commission forms are signed, Ensure CMS forms are signed, Change room assignments, Change patient beds, Change patient programs, Obtain midnight census report, Adjust midnight census report, Schedule patient appointments, Transfer patients from wait list, Contact insurance company on admission, Obtain detailed benefits, Confirm patient status as self-pay, Provide patient with quote of benefits, Provide treatment team with quote of benefits, Complete information given to patient, Conduct financial counseling, Counsel patient on benefits, Counsel patient on benefit usage, Counsel patient on estimated portions, Collect estimated patient portion, Discuss financial assistance options, Discuss payment plans, Discuss financial assistance application process, Discuss state insurance coverage options, Discuss federal insurance coverage options, Discuss affordable care act plans, Discuss prompt pay discounting, Discuss other payment options, Explain patient options, Collect payment when account is no longer authorized, Respond to telephone inquiries, Research accounts, Resolve accounts, Present clinical to physician on call, Review clinical documentation, Analyze patient status, Present clinical data to insurance company, Obtain initial precertification, Problem solve precert issues, Follow up with Utilization Review department, Conduct medical necessity reviews for Medicare patients", "teamCollaboration" : "Collaborate with clinician; Work with other departments; Collaborate with ARC Clinical staff; Collaborate with insurance companies; Collaborate with Utilization Review", "domainKnowledge" : "Behavioral health; Insurance plans; Medicare; Medicaid; Affordable Care Act", "domainList" : [ "behavioral-health", "insurance-plans", "medicare", "medicaid", "affordable-care-act" ], "domainSpecificKnowledge" : [ "Behavioral health", "Insurance plans", "Medicare", "Medicaid", "Affordable Care Act" ], "toolProficiency" : [ "EMR" ], "documentationSkills" : "Clinical documentation; Admission paperwork", "continuousLearning" : "Tuition Reimbursement; Career Pathways", "problemSolvingSkills" : "Problem solve precert issues", "specialRequirements" : "Rotating Weekends Required, Day/Evening Shift, Maintain automobile liability coverage", "qualificationsBasic" : "High School Diploma or GED, Current CPR Certification, CPI certification within 90 days", "qualificationsPreferred" : "Bachelor’s Degree in mental health, Two years of experience in crisis/emergency services, Experience in behavioral health setting, Knowledge of DSM IV-R, Knowledge of patient rights and law", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Hourly Pay Range:** $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. **Position Highlights:** * Position: Patient Access Rep III * Location: Linden Oaks Hospital ; Naperville, IL * Full Time - 40 hours * Hours: Day/Evening Shift (1:00pm-9:30pm) Rotating Weekends Required **A Brief Overview:** Responsible for assisting patients in the financial entry into treatment. Registering, reviewing and correcting patient registration information in the computer system. Verifying insurance coverage and eligibility on all hospital inpatient and outpatient accounts. Gathering necessary proof of insurance coverage, working closely with other departments regarding the certification process and exchanges and/or relays patient insurance information. Meeting with all uninsured patients to discuss options and obtaining payment when necessary. Ensuring the acceptance of transferring patients in a timely manner. Assisting the ARC Clinical staff with precertification, preparation and completion of the admission paperwork. **What you will do:** * Collaborates with a licensed clinician through the review of clinical and legal documentation to facilitate the acceptance of transfers and completes the admission paperwork. * Patient Registration Functions: * Performs patient registration. * Reviews various forms (i.e. Release of Information, Agreement and Authorization, etc) with patients. * Ensures mandatory forms for Joint Commission and CMS are signed and reviewed with patients. * Changes room assignments, beds, programs for patients upon request. * Ensures midnight census report is obtained from each unit and adjusts appropriately in system. * Schedules patient appointments. * Transfers patients from wait list to program as capacity allows. * Patient Accounting Duties: * Contacts insurance company on each inpatient and outpatient admission to verify insurance eligibility and coverage and obtain detailed benefits for all levels of care for psychiatric and/or substance abuse. * Ensures that patient status as self-pay is confirmed through provided on-line portals * Provides patient and treatment team with quote of benefits documented in the EMR as well as completing information given to the patient * Conducts financial counseling by meeting with patient either before admission or during their stay regarding their benefits. Counsels patient on their benefits, usage and estimated patient portions. Collects the estimated patient portion when necessary. * Discusses applicable financial assistance options with the patient including payment plans, financial assistance application process, state or federal insurance coverage options (such as Medicaid, disability, CICP, CHP+, MCD), affordable care act plans, prompt pay discounting, and any other payment options available through Edward-Elmhurst Health. * Meets with the patient to explain their options and collects payment as necessary when an account is no longer being authorized by the insurance company. * Responds to telephone inquiries received from patients and insurance companies. * Researches and resolves accounts as requested by management. * Assisting Intake Admission Team as needed: * Presents clinical to the physician on call if insurance requests peer to peer review. Reviews clinical documentation analyzes patient status and presents the clinical data to the insurance company obtaining the initial precertification. Problem solves any pre-cert issues with the insurance company. Follows up with the Utilization Review department as necessary. * Conducts medical necessity reviews for all the Medicare patients. **What you will need:** Required Education, Skills and/or Experience: * High School Diploma or GED Preferred Education, Skills and/or Experience: * Bachelor’s Degree in a mental health field * Minimum of two years of experience in crisis/emergency services, behavioral health setting * Knowledge of DSM IV-R diagnostic criteria and patient rights and law pertaining to mental health * Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid and Workers Compensation Required license and/or certification: * A valid driver’s license is required if the incumbent is selected to perform related duties at an offsite location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. * Current CPR Certification issued by the American Heart Association within 90 days of start into job * CPI (Crisis Prevention Intervention) certification within 90 days of hire **Benefits (For full time or part time positions):** * Premium pay such as shift, on call, holiday and more based on an employee’s job * Incentive pay for select positions * Opportunity for annual increases based on performance * Career Pathways to Promote Professional Growth and Development * Various Medical, Dental, Pet and Vision options * Tuition Reimbursement * Free Parking * Wellness Program Savings Plan * Health Savings Account Options * Retirement Options with Company Match * Paid Time Off and Holiday Pay * Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit [www.endeavorhealth.org](http://www.endeavorhealth.org). When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ([www.endeavorhealth.org](http://www.endeavorhealth.org)) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.", "summaryDescription" : "Patient Access Representative III at Endeavor Health. Skills: Patient registration, Insurance verification, Financial counseling. Assist patients in financial entry. Register patients", "postedDate" : "2026-06-12T07:07:07.093", "createdAt" : "2026-06-12T07:07:06.948", "lastUpdated" : "2026-06-15T00:45:48.015", "ingestTimestamp" : "2026-06-12T07:07:06.948", "mongoId" : "6a2b0ce974d8ee00a075f68d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://nshs.wd1.myworkdayjobs.com/ns-eeh/job/LOH-Naperville-Main-Hospital/Patient-Access-Representative-III---Linden-Oaks-Hospital---Day-Evening-Shift_R42852", "salaryAnnualMin" : 41371, "salaryAnnualMax" : 59987, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance eligibility", "Benefit explanation", "Payment collection", "Patient registration", "Insurance verification", "Financial counseling", "Medical necessity reviews", "Behavioral health", "Insurance plans", "Medicare", "Medicaid", "Affordable Care Act", "CPR Certification", "CPI certification", "Valid driver’s license", "EMR" ], "skillCount" : 16, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 810.5212, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2eb4f674d8ee00a0e80d77", "title" : "Patient Access Representative 3", "company" : "University of Miami Health System", "salary" : { "min" : 724.0, "max" : 724.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Doral, FL", "locations" : [ "Doral, FL", "United States of America" ], "timestamp" : "2026-06-16T01:46:01.889", "fingerprint" : "fdb1d6e974893cc861c7fe7853617e1626eb093ca7e651ad6de906ae76f80910", "source" : "workday", "language" : "en", "applyUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/Doral-FL/Patient-Access-Representative-3--Doral_R100097681", "externalId" : "R100097681", "industryFunction" : { }, "locationPoint" : "25.81954,-80.35533", "structuredLocations" : [ { "city" : "Doral", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.8195424,-80.3553302" } ], "locationText" : "Doral, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "coreResponsibilities" : "Provide excellent customer service, Schedule patient appointments, Verify insurance eligibility, Collect patient co-pays, Maintain patient records, Assist with patient registration, Answer patient inquiries, Coordinate with medical staff", "teamCollaboration" : "Coordinate with medical staff", "domainKnowledge" : "Medical terminology", "domainList" : [ "medical-terminology" ], "domainSpecificKnowledge" : [ "Medical terminology" ], "documentationSkills" : "Maintain patient records", "qualificationsBasic" : "3+ years of experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). _The University of Miami Health System at Doral has an exciting opportunity for a full-time Patient Access Representative 3**.**_ _The University of Miami Health System has opened the second phase to our state-of-the-art facility in Downtown Doral that serves as a western hub for our distinguished regional network of ambulatory services. This 160,000 square foot expansion will continue to bring world-class academic medicine, cutting-edge technology, and innovative treatment options to the rapidly growing Doral community. UHealth at Doral will have services through the Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute, and the Desai Sethi Urology Institute, as well as specialties such as cardiology, endocrinology, otolaryngology, gastroenterology, dermatology, and more. The expansion will provide residents with innovative, specialized medical services in the heart of their community. UHealth at Doral will have 8 operating rooms, 3 endoscopy procedure rooms, 33 cancer treatment bays, over 60 multidisciplinary exam rooms, and supporting ancillary services like imaging, lab, and respiratory therapy._ The Patient Access department has an exciting opportunity for a full-time Patient Access Representative 3 to work on-site in downtown Doral**.** The Patient Access Representative 3 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. **CORE FUNCTIONS:** * Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. * Contacts patients’ families or physicians’ offices to obtain missing insurance information. * Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. * Collaborates with scheduling departments to identify add-on patients. * Obtains necessary authorizations, pre-certifications, and referrals. * Notifies patients of liabilities prior to date of service and collects funds. * Maintains appropriate records, files, and accurate documentation in the system of record. * Serves as a lead resource for lower level Patient Access Representatives. * Recommends new approaches to management for enhancing performance and productivity. * Adheres to University and unit-level policies and procedures and safeguards University assets. **_This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary._** **Knowledge, Skills, and Abilities:** * Knowledge of generally accepted accounting procedures and principles. * Skill in completing assignments accurately and with attention to detail. * Ability to process and handle confidential information with discretion. * Ability to work independently and/or in a collaborative environment. * Ability to communicate effectively in both oral and written form. **CORE REQUIREMENTS:** * High School Diploma or equivalent * Three (3) years of relevant experience ** _Any appropriate combination of relevant education, experience and/or certifications may be considered._** The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. **Job Status:** Full time **Employee Type:** Staff", "summaryDescription" : "Patient Access Representative 3 at University of Miami Health System. Provide excellent customer service. Schedule patient appointments", "postedDate" : "2026-06-12T21:29:23.453", "createdAt" : "2026-06-14T21:29:23.442", "lastUpdated" : "2026-06-16T01:46:01.889", "ingestTimestamp" : "2026-06-14T21:29:23.442", "mongoId" : "6a2eb4f674d8ee00a0e80d77", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/Doral-FL/Patient-Access-Representative-3--Doral_R100097681", "salaryAnnualMax" : 724, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medical terminology" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 784.5342, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57774d8ee00a09b6a4b", "title" : "Patient Access Specialist", "company" : "Connections Health Solutions", "industry" : "Healthcare", "salary" : { "min" : 44000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Specialist in Phoenix, AZ, adjusted for mid-seniority and the healthcare industry." }, "location" : "Phoenix, Arizona, United States", "locations" : [ "Phoenix", "Arizona", "United States" ], "timestamp" : "2026-06-15T09:00:45.474", "fingerprint" : "3b3c8f3b991016707e68341ffe94ff414a882f2d6c8809788dedbb816503a2d3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/connectionshealthsolutions/jobs/4279601009", "externalId" : "4279601009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Eligibility verification", "Benefits verification", "Insurance application process", "Claims denial resolution", "Registration issue resolution", "Enrollment issue resolution", "Demographic information update" ], "hardSkills" : [ { "name" : "Eligibility verification", "level" : "intermediate" }, { "name" : "Benefits verification", "level" : "intermediate" }, { "name" : "Insurance application process", "level" : "intermediate" }, { "name" : "Claims denial resolution", "level" : "intermediate" }, { "name" : "Registration issue resolution", "level" : "intermediate" }, { "name" : "Enrollment issue resolution", "level" : "intermediate" }, { "name" : "Demographic information update", "level" : "intermediate" } ], "majorSkills" : "Patient access, Eligibility verification, Benefits verification, Insurance application", "majorSkillsList" : [ "Patient access", "Eligibility verification", "Benefits verification", "Insurance application" ], "coreResponsibilities" : "Facilitate timely access to care, Verify patient eligibility and benefits, Update information in EHR, Assess patient qualification for Medicaid, Assist in insurance application process, Obtain coverage for uninsured patients, Reconcile daily visits with applications, Correct denied or rejected claims, Resolve registration issues, Resolve enrollment issues, Ensure accuracy of patient demographic information, Update demographic information, Verify eligibility and benefits for daily visits, Obtain missing data for eligibility, Assist individuals with Medicaid applications, Collect insurance carrier information, Track Medicaid applications, Update EHR for billing, Resolve authorization issues, Review eligibility software, Identify appropriate Financial Assistance Program, Coordinate information with clinical operations, Coordinate information with RCM teams, Perform check out review, Ensure no additional information needed, Perform all other duties as assigned", "teamCollaboration" : "Coordinate with clinical operations; Coordinate with RCM teams", "domainKnowledge" : "Behavioral health crisis care; Medical billing; Medicaid; Medicare; Commercial insurance products; Federal Marketplace insurance", "domainList" : [ "behavioral-health-crisis-care", "medical-billing", "medicaid", "medicare", "commercial-insurance-products", "federal-marketplace-insurance" ], "domainSpecificKnowledge" : [ "Behavioral health crisis care", "Medical billing", "Medicaid", "Medicare", "Commercial insurance products", "Federal Marketplace insurance" ], "problemSolvingSkills" : "Resolve registration issues; Resolve enrollment issues; Correct claims denied or rejected", "specialRequirements" : "Mandatory vaccination policy, Fully vaccinated required", "qualificationsBasic" : "High School diploma or equivalent, Patient registration experience, 2 years medical billing, Working knowledge of Medicaid, Working knowledge of Medicare, Working knowledge of Commercial products", "qualificationsPreferred" : "Bachelor's degree in Health care, 5 years physician billing, 5 years hospital billing, 5 years facility billing, Bilingual in Spanish, Certified Training (CPR, First Aid)", "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. What You'll Do: The Patient Access Specialist facilitates timely access to care by ensuring patient eligibility and benefits are verified prior to service and updates the information in the Electronic Health Record (EHR) accordingly. In the event a patient does not have insurance, this position assesses and determines if a patient qualifies for Medicaid or the Federal Marketplace insurance coverage and assists in the application process. Works with health plans to obtain coverage for uninsured patients seeking services within Connections Health Solutions (CHS). Reconciles daily visits with requested and confirmed applications. Responsible for correcting any claims denied or rejected for eligibility or benefits as it relates to the appropriate payer associated with the individual’s account. Researches and resolves registration and enrollment issues during an individual's stay. Ensures the accuracy of patient demographic information, updating as necessary. Verifies eligibility and benefits for daily visits in accordance with CHS procedures. Assists with obtaining missing data to support eligibility determinations. Works with CHS staff and health plans to assist individuals with completing applications for enrollment with Medicaid plans. Collects and communicates necessary information regarding individual’s insurance carrier. Tracks Medicaid applications, to ensure completeness and acceptance. Updates Electronic Health Record (EHR) with pertinent information required for timely and accurate billing. Resolves registration and authorization issues during the individual in crisis visit. Review eligibility software daily to correct errors identified during the individual's visit. Assist individual's with identifying the appropriate Financial Assistance Program that meets their needs. Coordinate additional information obtained with clinical operations and RCM teams. Performs check out review to ensure that no additional information is needed before claim submission. Performs all other duties as assigned. What You'll Bring: High School diploma or equivalent Patient registration in a multi-specialty or Hospital environment 2 years of medical billing (eligibility) Working knowledge of Medicaid, Medicare, and Commercial products The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment It would be great if you had: Bachelor’s degree in Health care or related field 5 years physician, hospital, and/or facility billing within a multi-specialty environment Bilingual in Spanish Certified Training (CPR, First Aid, etc.) What We Offer: Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity CHS pays for Basic Life, AD&D, Short and Long-Term Disability Voluntary Life insurance option for employees and their families Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) Flexible Spending Accounts (health care and dependent care) 401k company match after 6 months (50% of deferrals up to 6% of compensation) Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support After 90 days, you are auto enrolled in the 401k Plan Connections Health Solutions is proud to be a Second Chance Employer. EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.", "summaryDescription" : "Patient Access Specialist at Connections Health Solutions. Skills: Patient access, Eligibility verification, Benefits verification, Insurance application. Facilitate timely access to care. Verify patient eligibility and benefits", "postedDate" : "2026-06-14T05:15:11.273", "createdAt" : "2026-06-14T05:15:11.273", "lastUpdated" : "2026-06-15T09:00:45.474", "ingestTimestamp" : "2026-06-14T05:15:11.273", "mongoId" : "6a2ca57774d8ee00a09b6a4b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 44000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Eligibility verification", "Benefits verification", "Insurance application process", "Claims denial resolution", "Registration issue resolution", "Enrollment issue resolution", "Demographic information update", "Patient access", "Insurance application", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Behavioral health crisis care", "Medical billing", "Medicaid", "Medicare", "Commercial insurance products", "Federal Marketplace insurance" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 764.8946, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cb774d8ee00a091acd2", "title" : "Patient Access Manager", "company" : "Acadia Pharmaceuticals Inc.", "industry" : "Pharma", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Patient Access Manager in the United States, adjusted for manager seniority and the biotech industry." }, "location" : "Tennessee - Remote", "locations" : [ "Tennessee - Remote" ], "timestamp" : "2026-06-15T08:28:33.501", "fingerprint" : "8f8c21d275dcc4f3c4e83a10a8085f7ab7c96b643b61abd357ff8d8044426e7d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://acadia.com/en-us/careers/job-board/8585560002?gh_jid=8585560002", "externalId" : "8585560002", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Tennessee", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Tennessee, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Market knowledge" ], "hardSkillsList" : [ "Problem-solving", "Issue resolution", "Coverage and reimbursement" ], "hardSkills" : [ { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Issue resolution", "level" : "intermediate" }, { "name" : "Coverage and reimbursement", "level" : "intermediate" } ], "majorSkills" : "Patient access, Reimbursement support, Market access", "majorSkillsList" : [ "Patient access", "Reimbursement support", "Market access" ], "coreResponsibilities" : "Educate healthcare providers on navigating programs, Facilitate patient access to ACADIA products, Serve as subject matter expert, Prevent and address access issues, Optimize solutions to support patient access, Deliver excellent customer experience, Build and maintain access relationships, Navigate the patient access process, Support coverage and reimbursement requirements, Conduct proactive in-services, Escalate local payer issues, Condense complex issues into simple solutions, Improve customer experience, Educate HCPs/Office Staff on coverage status, Serve as expert in assigned territory, Provide pre-referral educational in-services, Prevent coverage barriers, Provide post-referral support, Address education needs, Pull through access and coverage, Monitor referral status, Support continuity of patient access, Educate HCP offices on reauthorization, Assist with payer transitions, Offer program services, Minimize therapy interruptions, Facilitate patient reimbursement and affordability, Guide offices through prior authorizations, Guide offices through appeals, Guide offices through financial support options, Build relationships with pharmacy staff, Share key insights, Provide expertise on payer plans, Support national-level initiatives, Improve access and reimbursement strategies, Champion utilization of patient support services, Ensure compliance with legal/regulatory requirements", "teamCollaboration" : "Internal cross-functional teams; Specialty Pharmacies (SPs); Payers; Hub services; National Account Managers; PAM Leads", "domainKnowledge" : "Neurological disease; Rare disease; Parkinson's disease psychosis; Rett syndrome; Alzheimer's disease psychosis; Lewy body dementia psychosis; Payer plans; Coverage pathways; Prior authorization; Specialty pharmacy coordination; Appeals; Hub resources; Patient support services", "domainList" : [ "neurological-disease", "rare-disease", "parkinson-s-disease-psychosis", "rett-syndrome", "alzheimer-s-disease-psychosis", "lewy-body-dementia-psychosis", "payer-plans", "coverage-pathways", "prior-authorization", "specialty-pharmacy-coordination", "appeals", "hub-resources", "patient-support-services" ], "domainSpecificKnowledge" : [ "Neurological disease", "Rare disease", "Parkinson's disease psychosis", "Rett syndrome", "Alzheimer's disease psychosis", "Lewy body dementia psychosis", "Payer plans", "Coverage pathways", "Prior authorization", "Specialty pharmacy coordination", "Appeals", "Hub resources", "Patient support services" ], "problemSolvingSkills" : "Problem-solving; Issue resolution", "specialRequirements" : "Frequent travel", "qualificationsBasic" : "4+ years relevant experience, Deep expertise in access and reimbursement strategies, Medicare expertise strongly preferred", "qualificationsPreferred" : "Education concentration in life sciences preferred, Advanced degrees (RN, MSN, MBA) are a plus, Background and understanding of field environment in healthcare industry", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference. Seeking talent near: Nashville, TN; Jackson, TN; Chattanooga, TN Position Summary: The Patient Access Manager (PAM) will provide expert field-based access and reimbursement support, serving as a dedicated point of contact to healthcare providers (HCPs) for their on-label access-related questions regarding company products. This field-based role acts as a critical liaison among HCPs, Specialty Pharmacies (SPs), payers, patients, hub services, and internal cross-functional teams. As a coverage and access subject matter expert, the PAM is integral to ensure patients have timely access to treatment by providing support for customers in an assigned geographic territory. This role requires frequent travel to support the access needs of key stakeholders. PAM is a non-promotional role within ACADIA and adheres to all ACADIA-approved compliance guidelines, including the role-specific Rules of Engagement. Key Responsibilities: Proactively educate healthcare providers on navigating programs, processes, and access-related requirements to facilitate patient access to ACADIA products via in-person and virtual interactions. Serve as the subject matter expert in preventing and addressing access and reimbursement issues through education, problem-solving, and issue resolution ensuring solutions are optimized to support the patient’s access journey and deliver excellent customer experience. Proactively build and maintain access-related relationships with HCP accounts and their office support staff. Demonstrate deep market knowledge and apply this to navigating the patient access process, building and maintaining access-related knowledge, and supporting coverage and reimbursement requirements. Conduct proactive in-services with HCPs on all aspects of the access journey, including but not limited to coverage pathways, prior authorization, specialty pharmacy coordination, appeals, hub resources, and patient support services. Escalate local payer issues to National Account Managers and PAM Leads. Condense complex issues into simple solutions by collaborating cross-functionally to improve customer experience, educate HCPs/Office Staff on coverage status, prior authorization, and appeals. Demonstrate deep knowledge of ACADIA customer support programs and serve as the expert in the assigned territory. Provide proactive pre-referral educational in-services to prevent coverage barriers before referral. Provide post-referral support to HCP offices by addressing education needs, pulling through access and coverage for patients, and coordinating with ACADIA customer support programs and specialty pharmacies to monitor referral status Support continuity of patient access by proactively educating HCP offices on reauthorization requirements, assisting with payer transitions, and offering program services to minimize therapy interruptions. Facilitate patient reimbursement and affordability by guiding offices through prior authorizations, appeals, and financial support options. Build relationships with pharmacy staff and share key insights. Provide expertise on regional and national payer plans to team members and PAM Leads. Support development and implementation of national-level initiatives to improve access and reimbursement strategies across brands. Champion and manage appropriate utilization of patient support services and ensure compliance with legal/regulatory requirements. Education concentration in life sciences preferred. Advanced degrees (RN, MSN, MBA) are a plus. Minimum of 4+ years of relevant experience in pharmaceutical sales, market access, national accounts, or specialty pharmacy. Deep expertise in access and reimbursement strategies. Medicare expertise strongly preferred with a strong background and understanding of field environment in healthcare industry. Equivalent combination of relevant education and applicable job experience may be considered. Key Skills: Strong history of successful cross functional collaboration. Demonstrated success in leading without authority. Experience working with provider offices such as physician practice, patient assistance programs, or similar pharmaceutical support programs strongly preferred. Patient-centric and service-oriented mindset. Exemplary interpersonal skills. Must display a patient-centric mentality with a high degree of emotional intelligence and empathy. Empathetic listening skills in order to interact effectively with customers. Exceptional organizational and time management skills. Understand HIPAA rules and regulations related to patient privacy. Strong written and verbal communications as well as presentation skills. Strong computer skills, including knowledge of Microsoft Office products including Outlook, Excel, Word and Power Point. Ability to manage expenses within allocated budgets. Adaptable and open to an environment of change. Must be a fast learner, flexible, adjust quickly, and able to work independently. Strong enthusiasm with a drive to succeed within a team. Ability to travel up to 60%. Position Levels: Patient Access Manager: $136,000.00-$170,000.00 Minimum of 4+ years of relevant experience in pharmaceutical sales, market access, national accounts, or specialty pharmacy. Deep expertise in access and reimbursement strategies. Senior Patient Access Manager: $152,000.00-$190,000.00 Minimum of 7+ years of relevant experience, including at least 2 years in neurology access or leadership roles (e.g., market access, patient access, national accounts, sales management, or access leadership). Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment. Employee must occasionally lift and/or move up to 20 pounds. #LI-SM1 #LI-REMOTE In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location. Salary Range $128,000—$160,000 USD What we offer US-based Employees: Competitive base, bonus, new hire and ongoing equity packages Medical, dental, and vision insurance Employer-paid life, disability, business travel and EAP coverage 401(k) Plan with a fully vested company match 1:1 up to 5% Employee Stock Purchase Plan with a 2-year purchase price lock-in 15+ vacation days 13 -15 paid holidays, including office closure between December 24th and January 1st 10 days of paid sick time Paid parental leave benefit Tuition assistance EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here. It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law. As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923. Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment. California Applicants: Please see Additional Information for California Residents within our Privacy Policy. Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy. Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy. Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.", "summaryDescription" : "Patient Access Manager at Acadia Pharmaceuticals Inc.. Skills: Patient access, Reimbursement support, Market access. Educate healthcare providers on navigating programs. Facilitate patient access to ACADIA products", "postedDate" : "2026-06-14T03:31:43.685", "createdAt" : "2026-06-14T03:31:43.685", "lastUpdated" : "2026-06-15T08:28:33.501", "ingestTimestamp" : "2026-06-14T03:31:43.685", "mongoId" : "6a2c6cb774d8ee00a091acd2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Problem-solving", "Issue resolution", "Coverage and reimbursement", "Patient access", "Reimbursement support", "Market access", "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Market knowledge", "Neurological disease", "Rare disease", "Parkinson's disease psychosis", "Rett syndrome", "Alzheimer's disease psychosis", "Lewy body dementia psychosis", "Payer plans", "Coverage pathways", "Prior authorization", "Specialty pharmacy coordination", "Appeals", "Hub resources", "Patient support services" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 761.47174, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306347f292fd229cf9d1b1", "title" : "Patient Access Advocate PT Days", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Advocate in Carmel, United States, adjusted for the healthcare industry and company size." }, "location" : "Carmel, IN, United States", "locations" : [ "Carmel", "IN", "United States" ], "timestamp" : "2026-06-16T10:09:18.823", "fingerprint" : "e320e91102fb1c07b169cd3756b33b1a06db444524f95448cbc8ef630936a233", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013622375-patient-access-advocate-pt-days", "externalId" : "3743990013622375", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Carmel", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9784186,-86.1283681" } ], "locationText" : "Carmel, Indiana, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Provide patient access services, Register patients, Verify insurance eligibility, Collect patient co-pays, Schedule patient appointments, Answer patient phone calls, Provide general information to patients, Maintain patient confidentiality", "domainKnowledge" : "Patient access; Medical terminology; Insurance verification", "domainList" : [ "patient-access", "medical-terminology", "insurance-verification" ], "domainSpecificKnowledge" : [ "Patient access", "Medical terminology", "Insurance verification" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient registration; Medical records", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. 7a-7:30p, 2 shifts per week, every other to every third weekend rotation Shifts are very flexible with the idea that we offer a 6-week self-schedule that allows employees to schedule their own shifts as long as they are following our scheduling guidelines, which would be gone over during orientation If you have customer/patient facing experience in a customer service realm and want to break into healthcare, our Leader works directly with you to make sure you are trained and confident. Bonus points if you have some exposure to Healthcare! * The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. In this position it is imperative you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. Ability to multi-task is a must. * The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities including collecting payment, and any needed follow up activities required. * The Patient Access Advocate provides the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors. * Greet patients in a friendly, courteous and professional manner in both in person and over the phone. * Check patients in and out. * Perform visit closure activities to include collecting payment, and any follow up activities that may be necessary for patient care. * Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. Collect copayments, coinsurance, deductibles. * Assist staff and patients with clerical duties as needed, including: copying, scanning and faxing documents. * Creating and maintaining patient files. * Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary. * Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information. * Confirm all paperwork is filled out correctly. * Make sure front desk, waiting room area and children’s play are always clean and presentable. * Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters. * Encourage a work environment that is friendly and respectful. * Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs. * Follow all HIPAA policies and procedures. * Follow all company policies. ## Qualifications * Minimum Typing Speed of 50wpm. * Flexibility. * Effective communication skills. * Collaboration Skills. * Patient/Client Focus. * Technical Capacity. * Basic knowledge in Microsoft Office Products (Word, Excel, Outlook) * High school diploma or general education degree (GED) * A minimum of 6 months of work experiences in healthcare setting or one year customer service background. * Basic understanding of insurance preferred. * Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred. * Exceptional communication skills and customer service is required. * Ability to read and comprehend simple instructions, short correspondence and memos. * Ability to write simple correspondence. * Ability to effectively present information to patients and other employees in the organization. * Basic math skills including the ability to add, subtract, multiply and divide. * Ability to apply common sense to carry out detailed written or oral instructions. * Ability to deal with problems in standardized situations. * Ability to work independently, self-directed and work with individuals with diverse background. * Analytical and problem solving skills. * Ability to manage conflict and appropriately request the help of a supervisor when needed. * Daily focus on attaining productivity standards. * Attend Staff meetings and Huddles as required. * Minimum of 1 year experience in medical office setting desired. * Familiar with health insurance and insurance verification. * Knowledge and skills regarding all general office equipment including telephones, photocopiers, scanners, credit card machine and fax. * Must be computer literate (Word, Excel, Outlook). * Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively. * Exceptional communication skills and customer service is required. * Solid work history. * This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. * This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. * Non-exempt. Incumbent will be scheduled based on operational need. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. PHYSICAL DEMANDS This position includes standing, walking, use of hands, reaching, sitting, talking and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. WORK ENVIRONMENT This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators and filing cabinets and has moderate noise exposure. POSITION TYPE/EXPECTED HOURS OF WORK Non-exempt. Incumbent will be scheduled based on operational need. Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate PT Days at Intuitive Health. Provide patient access services. Register patients", "postedDate" : "2026-06-15T16:31:20.000", "createdAt" : "2026-06-16T00:27:22.521", "lastUpdated" : "2026-06-16T10:09:18.823", "ingestTimestamp" : "2026-06-16T00:27:22.521", "mongoId" : "6a306347f292fd229cf9d1b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient access", "Medical terminology", "Insurance verification" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 755.8364, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d8e2f74d8ee00a0c2ff6c", "title" : "Patient Access Representative", "company" : "SSM Health", "salary" : { "min" : 33000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Access Representative in the United States, adjusted for the healthcare industry and part-time employment." }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T05:43:44.941", "fingerprint" : "c8062c60098f20d03fec7cccc2de580221a70e518bb03c6ef05b40ac3f0845c7", "source" : "workday", "language" : "en", "applyUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Cardinal-Glennon-Childrens-Hospital/Patient-Access-Representative-I_R196029", "externalId" : "R196029", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "remoteFriendly" : false, "rawDescription" : "**It 's more than a career, it's a calling.** MO-SSM Health Cardinal Glennon Children's Hospital **Worker Type:** PRN **Job Highlights:** **Schedule** : PRN, requires flexible availability; minimum of 4 days scheduled per month **Location** : SSM Health Cardinal Glennon Pediatric Urgent Care- South County and North County locations and Health Center **Qualifications** : Experience with EHR and patient registration preferred, proficient computer skills, and excellent customer service skills What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: • Competitive pay and benefits • Career development opportunities within a large, integrated health system • Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional. **Job Summary:** Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES * Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. * Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. * Assists with coordination of activities related to insurance pre-certification/authorization. * Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. * Performs clerical and reception duties associated with patient registration. * Performs other duties as assigned. EDUCATION * High School diploma/GED or 10 years of work experience EXPERIENCE * No experience required PHYSICAL REQUIREMENTS * Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. * Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. * Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. * Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. * Frequent keyboard use/data entry. * Occasional bending, stooping, kneeling, squatting, twisting and gripping. * Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. * Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS * None **Department:** 8701130033 PAS - Cardinal Glennon **Work Shift:** Night Shift (United States of America) **Scheduled Weekly Hours:** 0 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. * **Paid Parental Leave :** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). * **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. * **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. [ _Explore All Benefits_](https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,**** pregnancy, veteran status**,** or any other characteristic protected by applicable law. [Click here to learn more.](https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)_", "summaryDescription" : "Patient Access Representative at SSM Health", "postedDate" : "2026-06-11T19:54:00.194", "createdAt" : "2026-06-14T19:54:00.111", "lastUpdated" : "2026-06-16T05:43:44.941", "ingestTimestamp" : "2026-06-14T19:54:00.111", "mongoId" : "6a2d8e2f74d8ee00a0c2ff6c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ssmh.wd5.myworkdayjobs.com/ssmhealth/job/MO-SSM-Health-Cardinal-Glennon-Childrens-Hospital/Patient-Access-Representative-I_R196029", "salaryAnnualMin" : 33000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 727.0067, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3076a1f292fd229c01c0f7", "title" : "Patient Services Representative - Front Desk", "company" : "PhyNet Dermatology LLC", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Brooklyn, New York, United States", "locations" : [ "Brooklyn", "New York", "United States", "Vanguard Dermatology - Forest Hills" ], "certifications" : [ "AWS Certified Solutions Architect", "CKA", "RN License", "BLS", "ACLS", "HIPAA certification" ], "timestamp" : "2026-06-16T11:28:13.028", "fingerprint" : "931f422a5f58ca02273f84290ff32ba21bd19bd2a66214e79385b90a9b8e8a81", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phynetdermatology/jobs/5162386007", "externalId" : "5162386007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooklyn", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.6526006,-73.9497211" } ], "locationText" : "Brooklyn, New York, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, React, PostgreSQL", "professionalSkills" : [ "Financial modeling", "Portfolio management", "System design" ], "hardSkillsList" : [ "Clinical documentation", "Care coordination" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Care coordination", "level" : "intermediate" } ], "majorSkills" : "Patient Care, ICU protocols", "majorSkillsList" : [ "Patient Care", "ICU protocols" ], "coreResponsibilities" : "Greet patients warmly, Manage patient registration, Schedule appointments, Triage clinical calls, Route clinical calls, Assist patients with forms, Maintain work area, Maintain lobby, Escalate patient concerns, Meet productivity benchmarks, Understand billing processes, Understand medical services, Enter referral information, Manage patient records, Update medical charts, Perform other tasks", "teamCollaboration" : "Cross-functional agile teams; Scrum ceremonies", "projectManagementSkills" : [ "Agile", "Scrum", "JIRA", "Kanban" ], "domainKnowledge" : "Cloud-native architecture; HIPAA regulations", "domainList" : [ "cloud-native-architecture", "hipaa-regulations" ], "domainSpecificKnowledge" : [ "Cloud-native architecture", "HIPAA regulations" ], "toolProficiency" : [ "Epic EHR", "Cerner" ], "communicationSkills" : "Executive presentations; Technical documentation", "documentationSkills" : "Clinical documentation; Patient charting", "continuousLearning" : "Conference attendance; Online courses; Tuition reimbursement; Mentorship programme", "innovationCreativity" : "R&D projects; Hackathons; Prototype development", "problemSolvingSkills" : "Root cause analysis; Debugging; Troubleshooting", "specialRequirements" : "On-call rotation, 25% travel, Security clearance, Physical lifting", "outcomesObjectives" : "Reduce deployment time 30%; Launch product Q3", "qualificationsBasic" : "5+ years Python, AWS certification required", "qualificationsPreferred" : "Master's degree preferred, Kubernetes experience a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services. Pay and Hours: Pay range is $20 - $22 hourly, hours are Monday - Friday, 8 Hours daily. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience. Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries. Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness. Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors. Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction. Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible. Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration. Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations. Knowledge, Skills, reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Patient Services Representative - Front Desk at PhyNet Dermatology LLC. Skills: Patient Care, ICU protocols. Greet patients warmly. Manage patient registration", "postedDate" : "2026-06-16T01:17:28.532", "createdAt" : "2026-06-16T01:17:28.532", "lastUpdated" : "2026-06-16T11:28:13.028", "ingestTimestamp" : "2026-06-16T01:17:28.532", "mongoId" : "6a3076a1f292fd229c01c0f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Care coordination", "Patient Care", "ICU protocols", "Financial modeling", "Portfolio management", "System design", "Agile", "Scrum", "JIRA", "Kanban", "Cloud-native architecture", "HIPAA regulations", "AWS Certified Solutions Architect", "CKA", "RN License", "BLS", "ACLS", "HIPAA certification", "Epic EHR", "Cerner" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 722.223, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1a944a58b93c861e8c9d6e", "title" : "Financial Counselor - Patient Registration ED", "company" : "Tampa General Hospital", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on 2024-2025 market data for a Mid-level Financial Counselor in Tampa, FL, with adjustments for the healthcare industry and company size." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH ED Kennedy (EDKENNEDY)
1307 Kennedy Blvd

Tampa, 33606

" ], "timestamp" : "2026-06-15T09:58:32.739", "fingerprint" : "49619f45a309324cde627fcc1beed07ad3ada9d6927448f56a3a574e5c802468", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=679125", "externalId" : "679125", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "professionalSkills" : [ "Financial screening", "Insurance verification", "Registration", "Scheduling", "Point-of-service collections", "Financial assistance enrollment", "Self-pay pricing calculation" ], "hardSkillsList" : [ "Patient registration", "Insurance verification", "Financial screening", "Collections", "Billing", "Scheduling", "Data entry", "Account documentation" ], "hardSkills" : [ { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Financial screening", "level" : "intermediate" }, { "name" : "Collections", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Account documentation", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Insurance verification, Financial counseling, Regulatory compliance", "majorSkillsList" : [ "Patient registration", "Insurance verification", "Financial counseling", "Regulatory compliance" ], "coreResponsibilities" : "Support medically stable Emergency Department patients, Complete financial screening, Verify insurance, Complete registration, Schedule appointments, Perform point-of-service collections, Ensure compliance with Medicare requirements, Ensure compliance with EMTALA, Ensure compliance with CMS, Ensure compliance with TJC, Ensure compliance with HIPAA regulations, Obtain demographic information, Validate demographic information, Obtain clinical information, Validate clinical information, Obtain financial information, Validate financial information, Provide concierge-level service to patients, Provide concierge-level service to families, Provide concierge-level service to visitors, Assist with eligibility for financial assistance programs, Assist with enrollment for financial assistance programs, Collaborate with multidisciplinary teams, Facilitate access to care, Facilitate access to financial resources, Obtain complete demographic information, Verify insurance information, Document complete insurance information, Validate patient financial responsibility, Conduct financial screening for HCHCP, Conduct financial screening for assistance programs, Complete applications for assistance programs, Submit applications for assistance programs, Educate patients on financial options, Calculate self-pay pricing, Communicate self-pay pricing, Collect patient financial responsibility, Schedule follow-up physician appointments, Schedule add-on services, Ensure accuracy of schedules, Ensure compliance with TGH policies, Provide wayfinding assistance, Provide registration support, Provide service recovery, Validate hospital accounts, Interact with patients, Coordinate care, Coordinate financial support services, Maintain accurate account notes, Complete work queue follow-up, Resolve patient issues, Resolve staff issues, Participate in performance improvement initiatives, Participate in required training, Participate in continuing education, Promote teamwork, Promote professionalism, Promote accountability", "teamCollaboration" : "Collaborate with nurses; Collaborate with physicians; Collaborate with ancillary departments; Collaborate with insurance carriers; Collaborate with care management; Collaborate with HIM; Collaborate with external partners; Collaborate with multidisciplinary teams", "domainKnowledge" : "Medicare requirements; EMTALA; CMS; TJC; HIPAA regulations; Medicaid; HCHCP; Third-party payer requirements; Patient access; Financial counseling", "domainList" : [ "medicare-requirements", "emtala", "cms", "tjc", "hipaa-regulations", "medicaid", "hchcp", "third-party-payer-requirements", "patient-access", "financial-counseling" ], "domainSpecificKnowledge" : [ "Medicare requirements", "EMTALA", "CMS", "TJC", "HIPAA regulations", "Medicaid", "HCHCP", "Third-party payer requirements", "Patient access", "Financial counseling" ], "toolProficiency" : [ "Scheduling platforms", "Registration platforms", "Insurance verification tools", "Work queues" ], "communicationSkills" : "Explain financial options; Communicate professionally; Communicate empathetically", "documentationSkills" : "Document demographic information; Document insurance information; Document financial information; Maintain account notes", "continuousLearning" : "Continuing education", "problemSolvingSkills" : "Resolve patient issues; Resolve staff issues", "qualificationsBasic" : "High School Diploma or GED, Three (3) years’ experience in Registration, Scheduling, and/or Collections and Billing, Working knowledge of registration, scheduling, insurance verification, billing, collections, and patient financial responsibility processes within a hospital setting, Demonstrated understanding of EMTALA, CMS, TJC, HIPAA, Medicare, Medicaid, HCHCP, and third-party payer requirements as they relate to patient access and financial counseling, Ability to screen patients for financial assistance programs, Ability to calculate self-pay pricing, Ability to complete HCHCP applications, Ability to explain financial options clearly and compassionately, Ability to communicate professionally and empathetically with patients, families, visitors, and staff, both in person and over the phone, Expert ability to manage competing priorities, Expert ability to adapt to changing workflows, Expert ability to complete tasks accurately and on time, Expert ability to maintain detailed account documentation, Proficiency in electronic health record systems, Proficiency in scheduling and registration platforms, Proficiency in insurance verification tools, Proficiency in work queues", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under minimal supervision of the Dir Patient Accounts, the Financial Counselor is responsible for supporting medically stable Emergency Department patients by completing financial screening, insurance verification, registration, scheduling, and point-of-service collections. This role ensures compliance with Medicare requirements, EMTALA, CMS, TJC, and HIPAA regulations while accurately obtaining and validating demographic, clinical, and financial information. The Financial Counselor provides concierge-level service to patients, families, and visitors, assists with eligibility and enrollment for financial assistance programs such as HCHCP, and collaborates with multidisciplinary teams to facilitate access to care and financial resources. All duties are performed in accordance with the mission, vision, and values of Tampa General Hospital. Essential Functions: Obtains, verifies, and documents complete demographic, insurance, and financial information for Emergency Department patients prior to discharge or follow-up care. Performs insurance verification, benefit validation, and patient financial responsibility calculations in compliance with Medicare and third-party payer requirements. Conducts financial screening for HCHCP and other assistance programs, completes and submits applications, and educates patients on available options. Calculates and communicates self-pay pricing and collects patient financial responsibility in accordance with hospital policies. Schedules follow-up physician appointments and add-on services, ensuring accuracy and compliance with TGH policies and procedures. Provides concierge-level assistance to patients, family members, and visitors, including wayfinding, registration support, and service recovery. Ensures compliance with EMTALA, CMS, TJC, and HIPAA regulations when validating hospital accounts and interacting with patients. Collaborates with nurses, physicians, ancillary departments, insurance carriers, care management, HIM, and external partners to coordinate care and financial support services. Maintains accurate account notes, completes work queue follow-up, and resolves patient or staff issues under guidance of leadership. Participates in performance improvement initiatives, required training, and continuing education while promoting teamwork, professionalism, and accountability. High School Diploma or GED. Three (3) years’ experience in Registration, Scheduling, and/or Collections and Billing. Working knowledge of registration, scheduling, insurance verification, billing, collections, and patient financial responsibility processes within a hospital setting. Demonstrated understanding of EMTALA, CMS, TJC, HIPAA, Medicare, Medicaid, HCHCP, and third-party payer requirements as they relate to patient access and financial counseling. Ability to screen patients for financial assistance programs, calculate self-pay pricing, complete HCHCP applications, and explain financial options clearly and compassionately. Strong ability to communicate professionally and empathetically with patients, families, visitors, and staff, both in person and over the phone. Expert ability to manage competing priorities, adapt to changing workflows, complete tasks accurately and on time, and maintain detailed account documentation. Proficiency in electronic health record systems, scheduling and registration platforms, insurance verification tools, and work queues to ensure accurate data entry and follow-up. Tampa", "summaryDescription" : "Financial Counselor - Patient Registration ED at Tampa General Hospital. Skills: Patient registration, Insurance verification, Financial counseling, Regulatory compliance. Support medically stable Emergency Department patients. Complete financial screening", "createdAt" : "2026-06-14T08:49:14.048", "lastUpdated" : "2026-06-15T09:58:32.739", "ingestTimestamp" : "2026-06-14T08:49:14.048", "mongoId" : "6a1a944a58b93c861e8c9d6e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient registration", "Insurance verification", "Financial screening", "Collections", "Billing", "Scheduling", "Data entry", "Account documentation", "Financial counseling", "Regulatory compliance", "Registration", "Point-of-service collections", "Financial assistance enrollment", "Self-pay pricing calculation", "Medicare requirements", "EMTALA", "CMS", "TJC", "HIPAA regulations", "Medicaid", "HCHCP", "Third-party payer requirements", "Patient access", "Scheduling platforms", "Registration platforms", "Insurance verification tools", "Work queues" ], "skillCount" : 27, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 717.22046, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3076a1f292fd229c01c0f0", "title" : "Patient Services Representative - Front Desk", "company" : "PhyNet Dermatology LLC", "industry" : "Healthcare", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Services Representative in Bedford, United States, adjusted for the healthcare industry and part-time employment." }, "location" : "Bedford, New Hampshire, United States", "locations" : [ "Bedford", "New Hampshire", "United States" ], "timestamp" : "2026-06-16T11:12:56.641", "fingerprint" : "1dc46e30f548c4e3dfa5d52d6ce969c29c782d5ec5e93e1ee1131ebeb25ac5d8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phynetdermatology/jobs/5143485007", "externalId" : "5143485007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bedford", "state" : "New Hampshire", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.9464737,-71.5159015" } ], "locationText" : "Bedford, New Hampshire, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Patient registration", "Appointment scheduling", "Clinical call coordination", "Referral management", "Record management" ], "hardSkillsList" : [ "Medical charting" ], "hardSkills" : [ { "name" : "Medical charting", "level" : "intermediate" } ], "majorSkills" : "Patient services, Front desk operations, Clinical coordination", "majorSkillsList" : [ "Patient services", "Front desk operations", "Clinical coordination" ], "coreResponsibilities" : "Greet patients warmly, Manage patient registration, Manage appointment scheduling, Triage clinical calls, Route clinical calls, Assist patients with forms, Maintain work area, Maintain lobby, Escalate patient concerns, Enter referral information, Manage patient records, Update medical charts", "teamCollaboration" : "Team collaboration", "domainKnowledge" : "Medical services; Billing processes", "domainList" : [ "medical-services", "billing-processes" ], "domainSpecificKnowledge" : [ "Medical services", "Billing processes" ], "documentationSkills" : "Documentation assistance", "problemSolvingSkills" : "Issue escalation", "specialRequirements" : "Reach with hands, Climb stairs, Balance, Stoop, kneel, bend, Crouch or crawl, Lift up to 20 pounds, Push up to 20 pounds, Pull up to 20 pounds, Move up to 20 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "outcomesObjectives" : "Ensure seamless patient care; Impact operational efficiency; Deliver exceptional patient experience; Support healthcare services success; Maintain service excellence; Maintain patient satisfaction", "qualificationsBasic" : "Meet departmental productivity benchmarks, Thorough understanding of billing processes, Understanding of medical services offered", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services. Part-Time Position: Monday, Tuesday, Thursday 8:00a-3:00p Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience. Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries. Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness. Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors. Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction. Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible. Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration. Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations. Knowledge, Skills, reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Patient Services Representative - Front Desk at PhyNet Dermatology LLC. Skills: Patient services, Front desk operations, Clinical coordination. Greet patients warmly. Manage patient registration", "postedDate" : "2026-06-16T01:20:13.451", "createdAt" : "2026-06-16T01:20:13.451", "lastUpdated" : "2026-06-16T11:12:56.641", "ingestTimestamp" : "2026-06-16T01:20:13.451", "mongoId" : "6a3076a1f292fd229c01c0f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 32000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical charting", "Patient services", "Front desk operations", "Clinical coordination", "Patient registration", "Appointment scheduling", "Clinical call coordination", "Referral management", "Record management", "Medical services", "Billing processes" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 713.06683, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051ccf292fd229cf06eb5", "title" : "Patient Services Representative - Front Desk", "company" : "Northeast Dermatology Associates", "industry" : "Healthcare", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Patient Services Representative in Bedford, United States, adjusted for the healthcare industry and part-time employment." }, "location" : "Bedford, New Hampshire, United States", "locations" : [ "Bedford", "New Hampshire", "United States" ], "timestamp" : "2026-06-16T06:56:42.162", "fingerprint" : "42b090466d8eea2c26d77fc47629cac6626284c1fc7a723be1d9cc7757626a20", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/neda/jobs/5143486007", "externalId" : "5143486007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bedford", "state" : "New Hampshire", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.9464737,-71.5159015" } ], "locationText" : "Bedford, New Hampshire, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Patient registration", "Appointment scheduling", "Clinical call coordination", "Referral management", "Record management" ], "hardSkillsList" : [ "Billing processes" ], "hardSkills" : [ { "name" : "Billing processes", "level" : "intermediate" } ], "majorSkills" : "Patient services, Front desk operations", "majorSkillsList" : [ "Patient services", "Front desk operations" ], "coreResponsibilities" : "Greet patients warmly and professionally, Manage patient registration, Manage appointment scheduling, Triage and route clinical calls, Support patients in completing forms, Maintain a clean work area, Maintain an inviting lobby, Escalate patient concerns, Meet departmental productivity benchmarks, Enter referral information, Manage patient records, Ensure medical charts are up-to-date, Perform other tasks as assigned", "domainKnowledge" : "Medical services", "domainList" : [ "medical-services" ], "domainSpecificKnowledge" : [ "Medical services" ], "documentationSkills" : "Documentation assistance", "specialRequirements" : "Reach with hands, Climb stairs, Balance, Stoop, Kneel, Bend, Crouch, Crawl, Lift up to 20 pounds, Push up to 20 pounds, Pull up to 20 pounds, Move up to 20 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "outcomesObjectives" : "Ensure seamless patient care; Enhance operational efficiency; Deliver exceptional patient experience; Support healthcare services success; Ensure timely resolution; Ensure precise resolution; Ensure accuracy and completeness; Ensure a positive first impression; Maintain service excellence; Maintain satisfaction; Ensure medical charts are readily accessible; Support uninterrupted patient care; Support team collaboration; Enhance efficiency of operations; Enhance effectiveness of operations", "qualificationsBasic" : "Demonstrate consistent attendance and punctuality", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services. Part-Time Position: Monday, Tuesday, Thursday 8:00a-3:00p Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience. Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries. Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness. Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors. Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction. Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible. Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration. Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations. Knowledge, Skills, reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Patient Services Representative - Front Desk at Northeast Dermatology Associates. Skills: Patient services, Front desk operations. Greet patients warmly and professionally. Manage patient registration", "postedDate" : "2026-06-15T23:20:16.060", "createdAt" : "2026-06-15T23:20:16.060", "lastUpdated" : "2026-06-16T06:56:42.162", "ingestTimestamp" : "2026-06-15T23:20:16.060", "mongoId" : "6a3051ccf292fd229cf06eb5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 32000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Billing processes", "Patient services", "Front desk operations", "Patient registration", "Appointment scheduling", "Clinical call coordination", "Referral management", "Record management", "Medical services" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 710.07477, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0de91358b93c861eb990a4", "title" : "Patient Access Specialist 1", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Patient Access Specialist 1 in Tampa, FL, adjusted for industry and seniority." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
University Professional Center (AMGUPC)
3500 E. Fletcher Ave

Tampa, 33613

" ], "timestamp" : "2026-06-16T00:47:17.910", "fingerprint" : "f8f1c8bbe1babe26b23057dbe9501d79f56ad20dfd306ff3b720eced40c55b2e", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=678451", "externalId" : "678451", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School Diploma or GED", "professionalSkills" : [ "Consumer service skills", "Independent judgement", "Confidentiality" ], "hardSkillsList" : [ "Insurance eligibility verification", "Patient referral review", "Scheduling coordination" ], "hardSkills" : [ { "name" : "Insurance eligibility verification", "level" : "intermediate" }, { "name" : "Patient referral review", "level" : "intermediate" }, { "name" : "Scheduling coordination", "level" : "intermediate" } ], "majorSkills" : "Patient access, Administrative support, Customer service", "majorSkillsList" : [ "Patient access", "Administrative support", "Customer service" ], "coreResponsibilities" : "Gather demographic information, Record clinical information, Record insurance information, Generate patient accounts, Screen patients for eligibility, Prepare patient information for staff, Answer patient questions, Handle scheduling requests, Reschedule appointments, Cancel appointments, Coordinate with care teams, Verify medical insurance eligibility, Review patient referrals, Troubleshoot access barriers, Answer administrative questions, Provide essential information", "teamCollaboration" : "Working in group projects; Coordinating with care teams", "domainKnowledge" : "Patient access process", "domainList" : [ "patient-access-process" ], "domainSpecificKnowledge" : [ "Patient access process" ], "toolProficiency" : [ "Omnichannel platform" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Document patient communication", "problemSolvingSkills" : "Troubleshoot access barriers", "qualificationsBasic" : "High School Diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Patient Access Specialists, under the general supervision of the Supervisor/Patient Access Team Lead, serve as the first point of contact for patients, their families, and referring providers. They play a critical role in guiding patients through the visit process by gathering and recording necessary demographic, clinical, and insurance information to accurately generate patient accounts. This role includes screening patients for eligibility, preparing patient information for clinical staff, and answering questions to ensure a smooth experience. Patient Access Specialists provide high-level administrative support, which includes handling scheduling requests, rescheduling or canceling appointments, and coordinating with care teams. They are responsible for verifying medical insurance eligibility and reviewing patient referrals to ensure accurate scheduling based on the information provided in the referral. Additionally, they assist patients by troubleshooting access barriers, answering basic administrative questions, and offering essential information as outlined in the internal knowledge management system. Required: High School Diploma or GED Work Experience and Additional Information Technical Knowledge, Skills, and Abilities · Must possess outstanding consumer service skills and ability to make independent judgement and always maintain confidentiality · Comfortable working in fast-paced environments, is adaptable and flexible to everyday tasks · Employee is people-oriented and enjoys interacting with patients and working in group projects · Can navigate through multiple screens to provide the essential information required to address consumer need · Active listener, has strong written and verbal communication skills · Must be able to document each patient’s communication while on omnichannel platform (call/text/email/chat) · Must possess strong attention to detail, organizational skills and ability to set priorities · Computer literacy, ability to navigate through screens Tampa", "summaryDescription" : "Patient Access Specialist 1. Skills: Patient access, Administrative support, Customer service. Gather demographic information. Record clinical information", "createdAt" : "2026-06-14T19:49:18.713", "lastUpdated" : "2026-06-16T00:47:17.910", "ingestTimestamp" : "2026-06-14T19:49:18.713", "mongoId" : "6a0de91358b93c861eb990a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance eligibility verification", "Patient referral review", "Scheduling coordination", "Patient access", "Administrative support", "Customer service", "Consumer service skills", "Independent judgement", "Confidentiality", "Patient access process", "Omnichannel platform" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 700.85376, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eb4f674d8ee00a0e80d7b", "title" : "Patient Access Representative 2 (On-Site)", "company" : "University of Miami", "salary" : { "min" : 724.0, "max" : 724.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "North Miami, FL", "locations" : [ "North Miami, FL", "United States of America" ], "timestamp" : "2026-06-16T01:29:32.702", "fingerprint" : "2030900855fa15d4ab9a3dc4bfc30aac915092e1a2b05df1526e0c382535fd4e", "source" : "workday", "language" : "en", "applyUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/North-Miami-FL/Patient-Access-Representative-2--On-Site----UHealth-SoL-Mia_R100097540", "externalId" : "R100097540", "industryFunction" : { }, "locationPoint" : "25.89009,-80.18671", "structuredLocations" : [ { "city" : "North Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.8900949,-80.1867138" } ], "locationText" : "North Miami, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "coreResponsibilities" : "Provide excellent customer service, Verify patient insurance eligibility, Collect patient demographic information, Schedule patient appointments, Register patients accurately, Process patient payments, Maintain patient records, Answer patient inquiries", "qualificationsBasic" : "2 years of experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). The University of Miami UHealth – Department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 2. **Core Job Summary:** The Patient Access Representative 2 (On-Site) (H) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. **Core Responsibilities:** • Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. • Contacts patients’ families or physicians’ offices to obtain missing insurance information. • Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. • Collaborates with scheduling departments to identify add-on patients. • Obtains necessary authorizations, pre-certifications, and referrals. • Notifies patients of liabilities and collects funds. • Maintains appropriate records, files, and accurate documentation in the system of record. • Adheres to University and unit-level policies and procedures and safeguards University assets. _**This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.**_ **CORE QUALIFICATIONS:** • High School diploma or equivalent • Minimum 2 years of relevant experience • Knowledge of generally accepted accounting procedures and principles. • Skill in completing assignments accurately and with attention to detail. • Ability to process and handle confidential information with discretion. • Ability to work independently and/or in a collaborative environment. • Ability to communicate effectively in both oral and written form. _**Any appropriate combination of relevant education, experience and/or certifications may be considered.**_ The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. **Job Status:** Full time **Employee Type:** Staff", "summaryDescription" : "Patient Access Representative 2 (On-Site) at University of Miami. Provide excellent customer service. Verify patient insurance eligibility", "postedDate" : "2026-06-12T21:11:10.293", "createdAt" : "2026-06-14T21:11:10.245", "lastUpdated" : "2026-06-16T01:29:32.702", "ingestTimestamp" : "2026-06-14T21:11:10.245", "mongoId" : "6a2eb4f674d8ee00a0e80d7b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://umiami.wd1.myworkdayjobs.com/UMCareerStaff/job/North-Miami-FL/Patient-Access-Representative-2--On-Site----UHealth-SoL-Mia_R100097540", "salaryAnnualMax" : 724, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 677.18243, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ae9da74d8ee00a072cdd5", "title" : "Patient Access Representative", "company" : "The E-verify Program", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Patient Access Representative in Orangeburg, United States, with adjustments for the healthcare industry and company size." }, "location" : "Orangeburg", "locations" : [ "Orangeburg", "United States of America" ], "timestamp" : "2026-06-15T00:44:49.803", "fingerprint" : "c8ca324331cf3d8ff22f57b36d6bb40636951f267824ebb5ffebaff6e6ad4547", "source" : "workday", "language" : "en", "applyUrl" : "https://musc.wd1.myworkdayjobs.com/MUSC/job/Orangeburg/Patient-Access-Representative-I_R-0000062250", "externalId" : "R-0000062250", "industryFunction" : { }, "locationPoint" : "33.49182,-80.85565", "structuredLocations" : [ { "city" : "Orangeburg", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4918203,-80.8556476" } ], "locationText" : "Orangeburg, South Carolina, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "coreResponsibilities" : "Processes patient preadmission and admission demographic and insurance, Enters information in the hospital computer, Maintains quality control for each preadmission and admission, Acts as liaison between patients, financial counselors and, Ensures that all state, federal and MUSC policies", "domainKnowledge" : "Hospital information systems", "domainList" : [ "hospital-information-systems" ], "domainSpecificKnowledge" : [ "Hospital information systems" ], "qualificationsBasic" : "1 year of customer service experience, High school diploma or equivalent (GED)", "qualificationsPreferred" : "Ability to interpret and apply financial procedures and regulations, Previous experience with hospital information systems, Previous experience with word processing", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Job Description Summary** **Entity** MUSC Community Physicians (MCP) **Worker Type** Employee **Worker Sub-Type** Regular **Cost Center** CC004895 MCP - Orangeburg - Women's Center **Pay Rate Type** Hourly **Pay Grade** Health-20 **Scheduled Weekly Hours** 36 **Work Shift** **Job Description** Processes patient preadmission and admission demographic and insurance data; enters information in the hospital computer system; maintains quality control for each preadmission and admission to insure accuracy of information; acts as liaison between patients, financial counselors and hospital patient accounting; ensures that all state, federal and MUSC policies and procedures are followed. Functions in the Patient Admissions Department. Additional Job Description High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred. **Additional Job Description** High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred. _If you like working with energetic enthusiastic individuals, you will enjoy your career with us!_ The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: [http://www.uscis.gov/e-verify/employees](http://www.uscis.gov/e-verify/employees)", "summaryDescription" : "Patient Access Representative at The E-verify Program. Processes patient preadmission and admission demographic and insurance. Enters information in the hospital computer", "postedDate" : "2026-06-11T06:17:18.975", "createdAt" : "2026-06-12T06:17:18.915", "lastUpdated" : "2026-06-15T00:44:49.803", "ingestTimestamp" : "2026-06-12T06:17:18.915", "mongoId" : "6a2ae9da74d8ee00a072cdd5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://musc.wd1.myworkdayjobs.com/MUSC/job/Orangeburg/Patient-Access-Representative-I_R-0000062250", "salaryAnnualMin" : 36000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hospital information systems" ], "skillCount" : 1, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 672.5791, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a25bf3e74d8ee00a01c4c3b", "title" : "Ambulatory Patient Access Representative - Float (West)", "company" : "Nationwide Children’s Hospital", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an entry-level Ambulatory Patient Access Representative in Columbus, Ohio, adjusted for the healthcare industry and full-time employment." }, "location" : "Main Campus, Columbus, OH", "locations" : [ "Main Campus, Columbus, OH", "United States of America" ], "certifications" : [ "CPR certification" ], "timestamp" : "2026-06-11T17:30:06.832", "fingerprint" : "e290cc24c16408c26ddcef1255f83ea5c9b18beaebd8b019b2a353377698a101", "source" : "workday", "language" : "en", "applyUrl" : "https://nationwidechildrens.wd5.myworkdayjobs.com/NCHCareers/job/Main-Campus-Columbus-OH/Ambulatory-Patient-Access-Representative---Float--West-_R-21802", "externalId" : "R-21802", "industryFunction" : { }, "locationPoint" : "-27.97879,153.4266", "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma or equivalent", "professionalSkills" : [ "Customer service", "Administrative skills" ], "hardSkillsList" : [ "Insurance verification", "Patient registration", "Appointment scheduling" ], "hardSkills" : [ { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Appointment scheduling", "level" : "intermediate" } ], "majorSkills" : "Patient Access, Customer Service", "majorSkillsList" : [ "Patient Access", "Customer Service" ], "coreResponsibilities" : "Greet patients, Register patients, Answer telephone calls, Schedule appointments, Pull medical charts, File medical charts, Provide excellent customer service, Apply best practices, Apply standard operating procedures, Interview patients, Register patients in registration areas, Obtain accurate demographic information, Obtain accurate insurance information, Obtain accurate physician information, Screen customer data, Ensure patient is eligible for insurance, Communicate differences to customer, Screen registrations, Ensure insurance pre-certification, Ensure physician referral requirements are met, Instruct customer on requirements, Identify self-pay patients, Refer patients to financial assistance, Establish open communication with departments, Maintain open communication with clinical staff, Assist in shadowing new employees, Assist in precepting new employees", "teamCollaboration" : "All departments; Clinical staff", "domainKnowledge" : "Patient Access; Insurance eligibility; Financial assistance", "domainList" : [ "patient-access", "insurance-eligibility", "financial-assistance" ], "domainSpecificKnowledge" : [ "Patient Access", "Insurance eligibility", "Financial assistance" ], "toolProficiency" : [ "Current technology systems" ], "documentationSkills" : "Medical charts", "problemSolvingSkills" : "Decision Making; Problem solving", "specialRequirements" : "Driving motor vehicles, Multi-task within stressful environment", "qualificationsBasic" : "High School Diploma or equivalent, required, Valid Ohio driver’s license, Proof of auto insurance, Pass motor vehicle background inspection, Maintain qualification of insurance guidelines", "qualificationsPreferred" : "Associate’s Degree, preferred, One year of health care experience, preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Overview:** Fulltime, benefits eligible role Hours: Monday - Friday 7:30am - 4pm This role requires traveling to various Primary Care Clinics. Valid Ohio driver’s license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines. **Job Description Summary:** Greets and registers patients. Answers telephone calls, schedules appointments, and pulls and files medical charts when indicated. **Job Description:** **Essential Functions:** * Provides excellent customer service to patients and families by applying best practices and standard operating procedures. * Interviews and registers patients in registration areas that report up through Patient Access. * Obtains accurate demographic, insurance, and physician information on registrations. * Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer. * Screens registrations to ensure insurance pre-certification and physician referral requirements are met. Instructs customer on requirements. * Assists in identifying self-pay patients and referring them to financial assistance when applicable. Instructs customer on requirements. * Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas. * Assists in the shadowing/precepting of new employees. **Education Requirement:** * High School Diploma or equivalent, required. * Associate’s Degree, preferred. **Licensure Requirement:** (not specified) **Certifications:** CPR certification (based on position and as determined by manager). **Skills:** * Demonstrated computer skills with the ability to navigate most current technology systems. * Strong administrative skills. **Experience:** One year of health care experience, preferred. **Physical Requirements:** OCCASIONALLY: Blood and/or Bodily Fluids, Driving motor vehicles (work required) *additional testing may be required, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Bend/twist, Biohazard waste, Patient Equipment CONTINUOUSLY: Audible speech, Chemicals/Medications, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing – Far/near, Sitting, Standing, Walking **Additional Physical Requirements performed but not listed above:** Able to multi-task within in a stressful environment. \"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet\"", "summaryDescription" : "Ambulatory Patient Access Representative - Float (West) at Nationwide Children’s Hospital. Skills: Patient Access, Customer Service. Greet patients. Register patients", "postedDate" : "2026-06-08T09:54:28.166", "createdAt" : "2026-06-11T09:54:28.141", "lastUpdated" : "2026-06-11T17:30:06.832", "ingestTimestamp" : "2026-06-11T09:54:28.141", "mongoId" : "6a25bf3e74d8ee00a01c4c3b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://nationwidechildrens.wd5.myworkdayjobs.com/NCHCareers/job/Main-Campus-Columbus-OH/Ambulatory-Patient-Access-Representative---Float--West-_R-21802", "salaryAnnualMin" : 36000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance verification", "Patient registration", "Appointment scheduling", "Patient Access", "Customer Service", "Customer service", "Administrative skills", "Insurance eligibility", "Financial assistance", "CPR certification", "Current technology systems" ], "skillCount" : 11, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 670.84143, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69dde45c2beec4dd3d9a3f81", "title" : "Patient Office Representative II", "company" : "City of Hope", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Office Representative II in Newport Beach, United States, adjusted for the healthcare industry and company size." }, "location" : "United States-California-Newport Beach", "locations" : [ "United States-California-Newport Beach", "Clerical", "Onsite, Days, Days" ], "timestamp" : "2026-06-15T23:18:02.200", "fingerprint" : "93a9f8b5d18a2fd894be9aff65e6f2076db15176d5a1bc877ece77d94f2ad3c4", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=226584", "externalId" : "226584", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Newport Beach", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6170092,-117.9294401" } ], "locationText" : "Newport Beach, California, United States", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Office Suite, Electronic health records", "professionalSkills" : [ "Medical terminology", "Patient registration", "Appointment scheduling", "Insurance verification", "Medical billing" ], "hardSkillsList" : [ "Medical terminology", "Patient registration", "Appointment scheduling", "Insurance verification", "Medical billing" ], "hardSkills" : [ { "name" : "Medical terminology", "level" : "intermediate" }, { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Appointment scheduling", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Medical billing", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Appointment scheduling, Insurance verification", "majorSkillsList" : [ "Patient registration", "Appointment scheduling", "Insurance verification" ], "coreResponsibilities" : "Register patients, Schedule patient appointments, Verify patient insurance eligibility, Collect patient co-pays and outstanding balances, Answer patient phone calls, Provide information to patients, Maintain patient records, Assist with medical billing", "teamCollaboration" : "Physicians; Nurses; Medical assistants", "domainKnowledge" : "Medical office procedures; Medical terminology; Insurance verification processes", "domainList" : [ "medical-office-procedures", "medical-terminology", "insurance-verification-processes" ], "domainSpecificKnowledge" : [ "Medical office procedures", "Medical terminology", "Insurance verification processes" ], "toolProficiency" : [ "Electronic health records" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "qualificationsBasic" : "High School diploma or GED, Two years of experience in a medical office setting, Experience with electronic health records (EHR) systems, Proficiency in Microsoft Office Suite", "qualificationsPreferred" : "Associate's degree, Bilingual in Spanish and English", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary: The Patient Office Representative II is responsible for the check-in and check- out of patients on behalf of the department as well as other tasks in support of patient care activities, including utilizing telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule, and re-schedule complex appointments. This role requires independent judgement to successfully coordinate the scheduling and care of patients across multiple departments in alignment with patient experience initiatives. This position functions as an interface and information resource for patients, physicians, and staff. The Patient Office Representative II is patient oriented and performs a variety of clerical and administrative duties in support of the clinical teams. This position also performs other front office duties as required in a fast-paced clinical environment. As a successful candidate, you will: Customer Service: •    Receives and greets patients in a friendly manner. •    Promptly answers the telephone, direct calls, takes messages and responds to routine questions. •    Interacts with patients, family members and the public courteously and according to established standards. Registration: •    Check-in patients for appointments and troubleshoot patient information issues as needed. •    Collect copays, properly reconciles payments, and prepare weekly deposits. Scheduling: •    Schedule all patient appointments (including hospital and office follow-ups). •    Call patients to confirm, cancel or reschedule appointments. •    Call no show patients and follows policy for notification. Quality Assurance: •    Maintains appropriate level of productivity and accuracy for work performed based on department standards. •    Maintains thorough knowledge of policies, procedures, and standard work within the department to successfully perform duties on a day-to-day basis. Your qualifications should include: High school diploma or equivalent Two years of medical front office in a clinic or hospital setting. Medical Terminology experience required. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here . To learn more about our Comprehensive Benefits, please CLICK HERE . United States-California-Newport Beach", "summaryDescription" : "Patient Office Representative II at City of Hope. Skills: Patient registration, Appointment scheduling, Insurance verification. Register patients. Schedule patient appointments", "createdAt" : "2026-06-14T20:47:42.594", "lastUpdated" : "2026-06-15T23:18:02.200", "ingestTimestamp" : "2026-06-14T20:47:42.594", "mongoId" : "69dde45c2beec4dd3d9a3f81", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical terminology", "Patient registration", "Appointment scheduling", "Insurance verification", "Medical billing", "Medical office procedures", "Insurance verification processes", "Electronic health records" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 669.83716, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2eb40674d8ee00a0e7f73c", "title" : "Patient Access Associate Representative", "company" : "Corewell Health", "industry" : "Healthcare", "salary" : { "min" : 33000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Patient Access Associate Representative in Kentwood, United States, within the Healthcare industry, adjusted for company size and part-time employment." }, "location" : "Kentwood, MI", "locations" : [ "Kentwood, MI", "United States of America" ], "timestamp" : "2026-06-16T04:30:12.260", "fingerprint" : "752bd25a7f3ae2bbe74f8a99d9a7ae597832b25c3d47ac601d2e8dbdd7806690", "source" : "workday", "language" : "en", "applyUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Kentwood-MI/Patient-Access-Associate-Representative_R213983", "externalId" : "R213983", "industryFunction" : { }, "locationPoint" : "30.93824,-90.50898", "structuredLocations" : [ { "city" : "Kentwood", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.8694731,-85.6447492" } ], "locationText" : "Kentwood, Michigan, United States", "employmentType" : "PART_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Shift and status Part time, Monday to Thursday, 10:00 a.m. to 5:30 p.m., and every third weekend ## Job Summary Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence. ## Essential Functions * Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Professional and pleasant interactions are ongoing expectations. * Partnering with internal and external resources, promptly provides customers with information and education concerning benefit clarification, eligibility requirements, verification, authorization, billing and claim status. * Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on their benefits as needed. Assists walk-in members and agents if assigned by leadership. * Adheres to established procedure and quality guidelines in support of Priority Health service promise, key drivers, performance indicators, as well as Corporate values and codes of excellence. Identifies potential trends or issues that impact health plan members and works with coworkers and leadership resources to suggest process improvements. * Assists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed. * Facilitates claims resolution through follow-up on member calls and correspondence received to appropriate departments. * Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines. * Develops and maintains behaviors of productivity, availability to customers, and adherence to work schedule. * May be trained and then assigned to perform core scheduling duties for other service lines to meet fluctuating business demands. * Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. * Performs other duties as assigned. ## Qualifications Required * High School Diploma or equivalent * 1 year of relevant experience Preferred * Associate’s degree ## As part of our hiring process, you may be invited to complete an initial screening using an AI‑enabled voice agent. This screening focuses on job‑related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare! ## About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. ## How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more [here](https://careers.corewellhealth.org/us/en/benefits-new). * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status **Primary Location** SITE - Care Center Breton - 4600 Breton Rd SE - Kentwood **Department Name** Contact Center Primary Care - Corporate **Employment Type** Part time **Shift** Day (United States of America) **Weekly Scheduled Hours** 28 **Hours of Work** 10:00 a.m. to 5:30 p.m. **Days Worked** Monday to Thursday **Weekend Frequency** Every third weekend ********CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.******** _Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief._ _Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category._ _An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team._ _You may request assistance in completing the application process by calling 616.486.7447._", "summaryDescription" : "Patient Access Associate Representative at Corewell Health", "postedDate" : "2026-06-11T21:07:16.741", "createdAt" : "2026-06-14T21:07:16.728", "lastUpdated" : "2026-06-16T04:30:12.260", "ingestTimestamp" : "2026-06-14T21:07:16.728", "mongoId" : "6a2eb40674d8ee00a0e7f73c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://spectrumhealth.wd5.myworkdayjobs.com/CorewellHealthCareers/job/Kentwood-MI/Patient-Access-Associate-Representative_R213983", "salaryAnnualMin" : 33000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 666.09015, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30519bf292fd229cf033af", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Service Representative in Coppell, United States, adjusted for the healthcare industry." }, "location" : "Coppell, Texas, United States", "locations" : [ "Coppell", "Texas", "United States" ], "timestamp" : "2026-06-16T07:20:17.920", "fingerprint" : "ffffba792967b5d110b9d3e92058eb241339358ec140c6ebdb00f82804c7e450", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4284439009", "externalId" : "4284439009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-15T23:18:55.952", "createdAt" : "2026-06-15T23:18:55.952", "lastUpdated" : "2026-06-16T07:20:17.920", "ingestTimestamp" : "2026-06-15T23:18:55.952", "mongoId" : "6a30519bf292fd229cf033af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 665.21454, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c704a74d8ee00a092979b", "title" : "Patient Access Advocate, PRN", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Patient Access Advocate in Bowling Green, United States, with adjustments for the healthcare industry and contract employment type." }, "location" : "Bowling Green, KY, United States", "locations" : [ "Bowling Green", "KY", "United States" ], "timestamp" : "2026-06-15T11:09:07.016", "fingerprint" : "885112ae3be4710bb66eccef899e269a1b4b3bfc862b9828c04b64444c70b920", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013599276-patient-access-advocate-prn-", "externalId" : "3743990013599276", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bowling Green", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.9929203,-86.4428677" } ], "locationText" : "Bowling Green, Kentucky, United States", "employmentType" : "CONTRACT", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Microsoft Office, Word, Excel, PowerPoint", "professionalSkills" : [ "Customer service", "Record keeping", "Patient registration", "Payment collection", "Inventory management", "Patient confidentiality", "Professional appearance", "Professional behavior" ], "hardSkillsList" : [ "Telephone etiquette", "Organization", "Time management" ], "hardSkills" : [ { "name" : "Telephone etiquette", "level" : "intermediate" }, { "name" : "Organization", "level" : "intermediate" }, { "name" : "Time management", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Customer service, Payment collection", "majorSkillsList" : [ "Patient registration", "Customer service", "Payment collection" ], "coreResponsibilities" : "Welcome and greet patients, Answer phone with polite manner, Maintain waiting areas, Maintain office files, Maintain front-desk areas, Register patients accurately, Update demographic information, Notify clinical staff of arrivals, Communicate patient flow delays, Respond to inquiries courteously, Keep office supplies stocked, Notify manager of inventory needs, Protect patient confidentiality, Secure Protected Health Information, Log off computer unattended, Do not share passwords, Display professionalism with coworkers, Display tact with coworkers, Display respect with coworkers, Display team effort with coworkers, Maintain communication with patients, Maintain communication with family, Maintain communication with providers, Maintain communication with nurses, Maintain communication with support staff, Inform patients of existing balance, Request payment at time of service, Collect copays, Collect payments, Attend staff meetings, Refer patient complaints, Maintain own knowledge/skills, Attend appropriate training", "teamCollaboration" : "Working with coworkers; Working with the public; Communicate with clinical staff; Communicate with patients; Communicate with family; Communicate with providers; Communicate with nurses; Communicate with support staff", "domainKnowledge" : "Emergency room services; Urgent care services; Ambulatory care; Protected Health Information (PHI)", "domainList" : [ "emergency-room-services", "urgent-care-services", "ambulatory-care", "protected-health-information-phi" ], "domainSpecificKnowledge" : [ "Emergency room services", "Urgent care services", "Ambulatory care", "Protected Health Information (PHI)" ], "toolProficiency" : [ "Phone", "Fax", "Copiers", "Computers" ], "communicationSkills" : "Telephone etiquette; Professional behavior", "documentationSkills" : "Record keeping", "continuousLearning" : "Attend appropriate training", "problemSolvingSkills" : "Make decisions; Concentrate", "specialRequirements" : "Hear, Sit, Stand, Walk, Use hands to finger, Reach with hands and arms, Climb, Balance, Stoop, Kneel, Crouch or crawl, Bend or twist at the waist, Lift and move more than 10 pounds, Lift and move objects up to 25lbs, Close vision, Distance vision, Peripheral vision, Depth perception, Adjust focus, Work with hazardous materials, Work extended hours", "qualificationsBasic" : "High School Diploma or GED, Manage difficult patient situations, Respond promptly to patient needs, Respond to requests for service, Customer/client focus, Flexibility, Self-motivation, Proficiency with general office equipment, Proficiency with Microsoft Office products, Proficiency with telephone etiquette, Organization skills, Time management skills, Ability to work with hazardous materials, Ability to work extended hours", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. PRN Patient Access Advocate The Patient Access Advocates are responsible for facilitating a welcoming environment, timely and accurate patient registrations for both ER and Urgent Care patients, and the collection of copays and payments for services provided. General office duties include answering phones and record keeping while providing exemplary customer service and support for clinical staff. Patient Registration Associates communicate directly with patients and families, physicians, and nurses. This position requires professional appearance, behavior, and good communication skills. 1. Welcomes and greets all patients in person or over the phone. 2. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. 3. Responsible for maintaining patient waiting areas, office files, and front-desk areas in a manner that is clean and organized. 4. Registers patients and updates existing demographic information with a high rate of accuracy. 5. Facilitates patient flow by notifying the clinical staff of patients’ arrivals, being aware of delays, and communicating with patients and clinical staff. 6. Responds to patients’, prospective patients, and visitors' inquiries in a courteous manner. 7. Keeps office supplies adequately stocked and notifies manager of any inventory needs. 8. Protects patient confidentiality by making sure Protected Health Information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. This includes not sharing passwords or personal information with coworkers. 9. Displays professionalism, tact, respect, and team effort when working with coworkers and the public. 10. Maintains communication with patients, family, providers, nurses, and support staff. 11. Informs patients of any existing balance noted in the computer and requests patient be prepared for any payment due at the time of service as per company guidelines. 12. Collects copays and payments as necessary, as per company guidelines. 13. Attends departmental staff meetings as scheduled. 14. Refers patient complaints to appropriate designated personnel as needed. 15. Maintains own knowledge/skills and attends appropriate training for role responsibilities. 16. Performs other job duties as assigned. • The physical demands below are typical of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be available for individuals with disabilities. • Employee is regularly required to hear and speak; is frequently required to sit, stand, walk, use hands to finger, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl, bend or twist at the waist, lift and move more than 10 pounds. • Employee is occasionally required to lift and move objects up to 25lbs. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. • Required to constantly make decisions and concentrate. • Ability to work with and around potentially hazardous materials and diseases. • Ability to work extended hours. ## Qualifications • A minimum of a High School Diploma or GED equivalent is required. • Possesses the ability to manage difficult patient situations • Respond promptly to patient needs • Respond to requests for service and assistance • Customer/client focus • Flexibility • Self-motivation • Proficiency with general office equipment (phone, fax, copiers, computers), Microsoft Office products (Word, Excel, PowerPoint), telephone etiquette, organization, and time management • Completes administrative tasks correctly and on time • Supports the organization’s goals and values. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate, PRN at Intuitive Health. Skills: Patient registration, Customer service, Payment collection. Welcome and greet patients. Answer phone with polite manner", "postedDate" : "2026-06-12T15:03:15.000", "createdAt" : "2026-06-13T20:33:42.000", "lastUpdated" : "2026-06-15T11:09:07.016", "ingestTimestamp" : "2026-06-13T20:33:42.000", "mongoId" : "6a2c704a74d8ee00a092979b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Telephone etiquette", "Organization", "Time management", "Patient registration", "Customer service", "Payment collection", "Record keeping", "Inventory management", "Patient confidentiality", "Professional appearance", "Professional behavior", "Emergency room services", "Urgent care services", "Ambulatory care", "Protected Health Information (PHI)", "Phone", "Fax", "Copiers", "Computers" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 663.7199, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0de91358b93c861eb990c6", "title" : "Patient Services Representative 2", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Services Representative 2 in Riverview, United States, adjusted for mid-seniority and full-time employment in the healthcare industry." }, "location" : "United States-Florida-Riverview", "locations" : [ "United States-Florida-Riverview", "
TGHI Riverview (TGHIRVRVW)
10621 Big Bend Rd
Riverview, 33579

" ], "timestamp" : "2026-06-16T01:33:47.554", "fingerprint" : "1cb147e03482bcca0ebdbecd849b098090486aff1ff4a18191e8ea16335db7f6", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=678719", "externalId" : "678719", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Riverview", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.8711970,-82.3269883" } ], "locationText" : "Riverview, Florida, United States", "minimumEducation" : "High School Diploma or GED", "experienceMinYears" : 1, "technicalSkills" : "Patient registration systems, Electronic health records, Scheduling platforms, Scanners, Office technology", "professionalSkills" : [ "Customer service", "Problem resolution", "Process management", "Regulatory compliance" ], "hardSkillsList" : [ "Patient check-in", "Insurance verification", "Referrals", "Authorizations", "Documentation requirements", "Payment collection", "Deposit reconciliation" ], "hardSkills" : [ { "name" : "Patient check-in", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Referrals", "level" : "intermediate" }, { "name" : "Authorizations", "level" : "intermediate" }, { "name" : "Documentation requirements", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" }, { "name" : "Deposit reconciliation", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Customer service, Deposit reconciliation, Team guidance", "majorSkillsList" : [ "Patient registration", "Customer service", "Deposit reconciliation", "Team guidance" ], "coreResponsibilities" : "Greet patients, Check in patients, Register patients, Verify required documentation, Confirm patient compliance, Contact physician offices, Scan documentation, Upload documentation, Maintain patient records, Update patient information, Collect time-of-service payments, Issue receipts, Document transactions, Perform deposit reconciliation, Provide required forms, Explain processes, Obtain patient signatures, Assist with training, Onboard new representatives, Guide new representatives, Answer phones, Schedule appointments, Reschedule appointments, Escort patients, Assist team members", "teamCollaboration" : "Support new team members; Support teamwork; Support workflow efficiency", "domainKnowledge" : "Radiologic procedures; Healthcare environment; HIPAA", "domainList" : [ "radiologic-procedures", "healthcare-environment", "hipaa" ], "domainSpecificKnowledge" : [ "Radiologic procedures", "Healthcare environment", "HIPAA" ], "toolProficiency" : [ "Registration systems", "Electronic health records", "Scheduling platforms", "Scanners" ], "communicationSkills" : "Interpersonal skills; Communication skills", "documentationSkills" : "Documentation requirements; Scan documentation; Upload documentation; Maintain patient records", "problemSolvingSkills" : "Problem resolution; Identify issues; Resolve issues; Escalate concerns", "outcomesObjectives" : "Ensure high standard of customer service; Ensure accuracy; Ensure efficiency; Contribute to smooth clinic operations; Contribute to regulatory compliance; Contribute to positive patient experience", "qualificationsBasic" : "1 year work experience, High School Diploma or GED, Knowledge of customer service concepts, Knowledge of company policies, Knowledge of safety policies, Knowledge of privacy policies, Knowledge of HIPAA", "qualificationsPreferred" : "Experience in a medical office setting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Summary The Patient Services Representative II (PSR II) serves as an experienced front‑line representative within the imaging facility, responsible for greeting, registering, and checking in patients for radiologic procedures while ensuring a high standard of customer service, accuracy, and efficiency. In addition to core registration functions, this role performs daily deposit reconciliation activities and provides guidance and support to new or less experienced team members. The PSR II demonstrates a high level of competency in registration workflows, financial processes, and problem resolution, contributing to smooth clinic operations, regulatory compliance, and a positive patient experience in a fast‑paced healthcare environment. ·        Greet, check in, and register scheduled and walk‑in patients in a polite, prompt, and professional manner. ·        Verify required documentation for imaging procedures, including prescriptions, referrals, authorizations, insurance cards, and photo identification. ·        Confirm patient compliance with exam preparation requirements and communicate issues to appropriate clinical staff. ·        Contact referring physician offices to obtain missing or incomplete prescriptions, referrals, or authorizations. ·        Scan, upload, and maintain required documentation in the patient’s electronic record accurately and timely. ·        Update demographic, insurance, and clinical information for returning patients to ensure records remain current. ·        Collect time‑of‑service payments, issue receipts, document transactions accurately, and perform deposit reconciliation as assigned. ·        Provide required forms, explain processes, and obtain patient signatures in accordance with policy and regulatory standards. ·        Assist with training, onboarding, and guiding new Patient Services Representatives, serving as a workflow and process resource. ·        Support daily operations by answering phones, scheduling or rescheduling appointments, escorting patients, assisting team members, and performing other duties as assigned. High School Diploma or GED Work Experience and Additional Information • Minimum of one-year work experience, preferably in a medical office setting. • Knowledge of customer service concepts and company policies including safety, privacy and HIPAA. Technical Knowledge, Skills, and Abilities ·        Demonstrated proficiency in patient check‑in, insurance verification, referrals, authorizations, and documentation requirements within a medical or imaging setting. ·        Proficient in collecting time‑of‑service payments, accurately document transactions, and perform deposit reconciliation in accordance with organizational policies. ·        Strong interpersonal and communication skills to interact professionally with patients, families, physicians, and staff, including managing difficult or high‑stress situations. ·        Advanced ability to navigate registration systems, electronic health records, scheduling platforms, scanners, and office technology with speed and accuracy. ·        Ability to identify and resolve registration, scheduling, or documentation issues independently, escalating concerns appropriately when needed. ·        Ability to assist with onboarding, training, and guiding new team members while supporting teamwork, coverage, and workflow efficiency. Riverview", "summaryDescription" : "Patient Services Representative 2. Skills: Patient registration, Customer service, Deposit reconciliation, Team guidance. Greet patients. Check in patients", "createdAt" : "2026-06-14T19:17:37.939", "lastUpdated" : "2026-06-16T01:33:47.554", "ingestTimestamp" : "2026-06-14T19:17:37.939", "mongoId" : "6a0de91358b93c861eb990c6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient check-in", "Insurance verification", "Referrals", "Authorizations", "Documentation requirements", "Payment collection", "Deposit reconciliation", "Patient registration", "Customer service", "Team guidance", "Problem resolution", "Process management", "Regulatory compliance", "Radiologic procedures", "Healthcare environment", "HIPAA", "Registration systems", "Electronic health records", "Scheduling platforms", "Scanners" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 652.60956, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c93ab74d8ee00a0988afc", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Service Representative in Indianapolis, adjusted for mid-seniority in the healthcare industry." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T07:37:01.720", "fingerprint" : "327560f01f722d740077f18ca518e3bd5c0bbc16cba14954967f4d3220fc27bb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4234260009", "externalId" : "4234260009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High school diploma or GED", "technicalSkills" : "Microsoft Office, Microsoft Word, Microsoft Excel, EHR, EMR", "professionalSkills" : [ "Customer service", "Scheduling", "Registration", "Insurance verification", "Financial assistance programs", "Money handling", "Medical record requests", "Patient correspondence" ], "hardSkillsList" : [ "Data entry", "Demographic information", "Insurance information" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Demographic information", "level" : "intermediate" }, { "name" : "Insurance information", "level" : "intermediate" } ], "majorSkills" : "Customer service, Patient registration, Scheduling", "majorSkillsList" : [ "Customer service", "Patient registration", "Scheduling" ], "coreResponsibilities" : "Serve as main point of contact for patients, Communicate with patients in a warm friendly manner, Obtain information for scheduling and registering patients, Ensure all demographics and insurance information is collected, Enter information correctly into EHR, Support school-based providers remotely, Demonstrate exceptional customer service, Communicate effectively with patients and families, Schedule patient appointments, Interact with patients in a friendly respectful manner, Determine information needed for patient registration, Provide appropriate documentation, Determine and verify insurance status, Verify patient's eligibility for financial assistance programs, Collect appropriate documentation from patients and family, Collect patient co-payments, Practice proper money handling, Answer telephone calls by third ring, Respond to text messages within one hour, Transfer calls appropriately, Assist with medical record requests, Prepare and mail patient correspondence, Respond to messages left within one business day, Maintain neatness and appearance of patient waiting area, Participate in departmental and organizational meetings", "teamCollaboration" : "Organizational meetings; Departmental meetings", "domainKnowledge" : "Medical office practices; Ambulatory healthcare setting; Federally Qualified Health Center", "domainList" : [ "medical-office-practices", "ambulatory-healthcare-setting", "federally-qualified-health-center" ], "domainSpecificKnowledge" : [ "Medical office practices", "Ambulatory healthcare setting", "Federally Qualified Health Center" ], "toolProficiency" : [ "Electronic Health Record", "Electronic Medical Record" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Patient charting", "qualificationsBasic" : "Two years of experience in an ambulatory healthcare setting, High school diploma or GED, Proficient computer skills", "qualificationsPreferred" : "Knowledge of medical office practices", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. The Patient Service Representative (PSR) serves as the main point of contact for patients both in person and on the phone. The PSR communicates with patients in a warm friendly manner to obtain information needed for scheduling and registering patients. The PSR ensures that all demographics and insurance information is collected and correctly entered into Electronic Health Record (EHR). This role will support Lawrence Township school-based providers remotely. Essential Duties and Responsibilities include the following. Other duties may be assigned. Demonstrates exceptional customer service and communicates effectively with patients and patients’ families. Schedules patient appointments. Interacts with patients in a friendly respectful manner. Determines information needed for patient registration and provides appropriate documentation. Determines and verifies insurance status and/or patient’s eligibility for financial assistance programs and collects appropriate documentation from patients and patients’ family. Collects patient co-payments and practices proper money handling as defined by JPCHC standards. Answers telephone calls by third ring and text messages within one hour. Transfer calls appropriately. Assists with medical record requests. Prepares and mails patient correspondence as directed. Responds to messages left within one business day. Responsible for neatness and appearance of the patient waiting area. Participates in all departmental and organizational meetings. All other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Knowledge of medical office practices Excellent written and oral communication Two years of experience in an ambulatory healthcare setting High school diploma or GED Computer Skills To perform this job successfully, an individual should have proficient computer skills, including Microsoft Office (specifically Word and Excel), Electronic Medical and Health records, and other applications. Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Customer service, Patient registration, Scheduling. Serve as main point of contact for patients. Communicate with patients in a warm friendly manner", "postedDate" : "2026-06-14T01:26:21.087", "createdAt" : "2026-06-14T01:26:21.087", "lastUpdated" : "2026-06-15T07:37:01.720", "ingestTimestamp" : "2026-06-14T01:26:21.087", "mongoId" : "6a2c93ab74d8ee00a0988afc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Demographic information", "Insurance information", "Customer service", "Patient registration", "Scheduling", "Registration", "Insurance verification", "Financial assistance programs", "Money handling", "Medical record requests", "Patient correspondence", "Medical office practices", "Ambulatory healthcare setting", "Federally Qualified Health Center", "Electronic Health Record", "Electronic Medical Record" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 651.18964, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308ea2f292fd229c0a46a2", "title" : "Patient Access Representative - Emergency Department - PRN", "company" : "Munson Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 39000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Access Representative in Traverse City, MI, adjusted for mid-seniority and healthcare industry." }, "location" : "Traverse City, Michigan, United States", "locations" : [ "Traverse City", "Michigan", "United States" ], "timestamp" : "2026-06-16T12:36:12.324", "fingerprint" : "9b17658c5334fe74ff76ee0cbbdf9fb0b437927f7631fe0635a277be119cf8e0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MunsonHealthcare1/3743990013604899-patient-access-representative-emergency-department-prn", "externalId" : "3743990013604899", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Traverse City", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.7606481,-85.6165976" } ], "locationText" : "Traverse City, Michigan, United States", "employmentType" : "PART_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Greet and direct patients and families, Assist patients, family and visitors with transport, Obtain and verify required patient information, Enter patient information into registration system, Greet customers in a courteous and welcoming manner, Provide information to promote patient understanding, Keep offices and work area orderly, Keep work area properly stocked, Access department communications daily, Make immediate requested changes to information collection procedures, Act as a preceptor for new hires, Provide education required for new hires, Perform other duties as assigned", "teamCollaboration" : "Work positively with all levels of staff", "continuousLearning" : "Tuition reimbursement; In-person and online development; Access to career hub", "specialRequirements" : "Vaccinated for Measles, Mumps, Rubella and Varicella, Receive flu vaccine annually, PRN - as needed for coverage", "qualificationsBasic" : "Associate's degree or 2 years formal education or equivalent experience, Two (2) years' work experience in customer service, healthcare or business-related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. * Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. * Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. * Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. * Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. * Acts as a preceptor for new hires to provide all levels of education required for that position. * Performs other duties as assigned by the PAS leadership team. ## Qualifications What’s Required * Associate's degree or 2 years formal education or equivalent experience. * Two (2) years' work experience in customer service, healthcare or business-related field. ## Additional Information PRN - as needed for coverage for call-ins, PTO coverage, etc. No set number of hours per week. Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.", "summaryDescription" : "Patient Access Representative - Emergency Department - PRN at Munson Healthcare. Greet and direct patients and families. Assist patients, family and visitors with transport", "postedDate" : "2026-06-12T18:42:48.000", "createdAt" : "2026-06-16T03:34:43.014", "lastUpdated" : "2026-06-16T12:36:12.324", "ingestTimestamp" : "2026-06-16T03:34:43.014", "mongoId" : "6a308ea2f292fd229c0a46a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 647.40894, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30505cf292fd229ceef76e", "title" : "Patient Access Representative - Emergency Department - PRN", "company" : "Munson Healthcare", "industry" : "Hospital And Health Care", "salary" : { "min" : 41000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Patient Access Representative in Traverse City, United States, adjusted for mid-seniority and healthcare industry." }, "location" : "Traverse City, Michigan, United States", "locations" : [ "Traverse City", "Michigan", "United States" ], "timestamp" : "2026-06-16T06:27:26.892", "fingerprint" : "bdc36c220268a987c9de30173de616506e0a0912b674465ec1cedd1b2e00a576", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MunsonHealthcare1/3743990013604899-patient-access-representative-emergency-department-prn", "externalId" : "3743990013604899", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Traverse City", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.7606481,-85.6165976" } ], "locationText" : "Traverse City, Michigan, United States", "employmentType" : "PART_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Greet and direct patients and families, Assist patients, family and visitors with transport, Obtain and verify required patient information, Enter patient information into registration system, Greet customers in a courteous and welcoming manner, Provide information to promote patient understanding, Keep offices and work area orderly, Keep work area properly stocked, Access department communications daily, Make immediate requested changes to information collection procedures, Act as a preceptor for new hires, Provide education required for new hires, Perform other duties as assigned", "teamCollaboration" : "Work positively with all levels of staff", "continuousLearning" : "Tuition reimbursement; In-person and online development; Access to career hub", "specialRequirements" : "Vaccinated for Measles, Mumps, Rubella and Varicella, Receive flu vaccine annually, PRN - as needed for coverage", "qualificationsBasic" : "Associate's degree or 2 years formal education or equivalent experience, Two (2) years' work experience in customer service, healthcare or business-related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You * Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. * Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. * Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. * Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings A Day in the Life * Patient Access Representative will greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner and be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed. * Registration responsibilities include obtaining/verifying all required patient information to enter into the registration system in an expedient manner. The Patient Access Representative will work positively with all levels of staff in completion of job responsibilities. * Greets patients, family members and other customers in a courteous and welcoming manner. Ask for and provides all information necessary to promote patient understanding of procedures, expectations, and the hospital environment; exchanges all information in a friendly, kind manner. Must possess exceptional people skills. * Exercises a high degree of control over confidential medical information. Keeps offices and work area orderly and properly stocked. * Responsible to access department communications daily utilizing telephone voice mail and/ or e-mail. Expected to make immediate requested changes to current information collection procedures utilizing daily communications. This is often requested before official documentation of changes. * Acts as a preceptor for new hires to provide all levels of education required for that position. * Performs other duties as assigned by the PAS leadership team. ## Qualifications What’s Required * Associate's degree or 2 years formal education or equivalent experience. * Two (2) years' work experience in customer service, healthcare or business-related field. ## Additional Information PRN - as needed for coverage for call-ins, PTO coverage, etc. No set number of hours per week. Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.", "summaryDescription" : "Patient Access Representative - Emergency Department - PRN at Munson Healthcare. Greet and direct patients and families. Assist patients, family and visitors with transport", "postedDate" : "2026-06-12T18:42:48.000", "createdAt" : "2026-06-15T21:41:50.896", "lastUpdated" : "2026-06-16T06:27:26.892", "ingestTimestamp" : "2026-06-15T21:41:50.896", "mongoId" : "6a30505cf292fd229ceef76e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 647.40894, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c704a74d8ee00a0929797", "title" : "Patient Access Advocate", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 38000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Patient Access Advocate in Coppell, Texas, adjusted for mid-seniority and part-time employment in the healthcare industry." }, "location" : "Coppell, TX, United States", "locations" : [ "Coppell", "TX", "United States" ], "timestamp" : "2026-06-15T05:31:22.096", "fingerprint" : "942951097ebbdec033066dcc4de7fc41834b9bca299bcb9a5d1f634aa35eeb24", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013604846-patient-access-advocate-prn-mid-shift", "externalId" : "3743990013604846", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Coppell", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.9552598,-97.0155703" } ], "locationText" : "Coppell, Texas, United States", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Word, Excel, Outlook", "professionalSkills" : [ "Clerical duties", "Patient registration", "Insurance verification", "Copayment collection" ], "hardSkillsList" : [ "Database entry", "Scanning documents", "Faxing documents", "Screening phone calls", "Taking messages" ], "softSkillsList" : [ "Flexibility", "Communication Proficiency", "Collaboration Skills", "Patient/Client Focus", "Technical Capacity" ], "hardSkills" : [ { "name" : "Database entry", "level" : "intermediate" }, { "name" : "Scanning documents", "level" : "intermediate" }, { "name" : "Faxing documents", "level" : "intermediate" }, { "name" : "Screening phone calls", "level" : "intermediate" }, { "name" : "Taking messages", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Flexibility" }, { "name" : "Communication Proficiency" }, { "name" : "Collaboration Skills" }, { "name" : "Patient/Client Focus" }, { "name" : "Technical Capacity" } ], "majorSkills" : "Patient Access, Customer Service, Administrative Support", "majorSkillsList" : [ "Patient Access", "Customer Service", "Administrative Support" ], "coreResponsibilities" : "Greet patients, Answer the phone, Enter information into database, Perform general clerical duties, Maintain a pleasant, professional demeanor, Make patients feel welcome, Check patients in and out, Verify benefits, Collect copayments, coinsurance, and deductibles, Assist staff and patients with clerical duties, Copy documents, Scan documents, Fax documents, Create patient files, Maintain patient files, Screen phone calls, Direct phone calls, Take messages, Direct messages, Provide callers with information, Confirm all paperwork is filled out correctly, Keep front desk clean and presentable, Keep waiting room area clean and presentable, Keep children's play area clean and presentable, Assure a clean work environment, Empty trash, Vacuum floors, Mop floors, Clean counters, Encourage a friendly work environment, Encourage a respectful work environment, Provide a customer-focused environment, Provide a friendly environment, Provide a reassuring environment, Provide an open environment, Follow all HIPAA policies, Follow all company policies", "teamCollaboration" : "Assist staff", "domainKnowledge" : "HIPAA policies; Health insurance; Insurance verification", "domainList" : [ "hipaa-policies", "health-insurance", "insurance-verification" ], "domainSpecificKnowledge" : [ "HIPAA policies", "Health insurance", "Insurance verification" ], "toolProficiency" : [ "Telephones", "Credit card machines", "Fax machines", "Photocopiers", "Calculators" ], "communicationSkills" : "Present information", "documentationSkills" : "Confirm paperwork", "problemSolvingSkills" : "Deal with problems", "specialRequirements" : "Standing, Walking, Use of hands, Reaching, Sitting, Talking, Listening, Lifting up to 10 pounds, Rotate shifts, Standby, On-call", "qualificationsBasic" : "High school diploma or GED, Ability to read and comprehend simple instructions, Ability to write simple correspondence, Ability to effectively present information, Basic math skills, Ability to apply common sense, Ability to deal with problems in standardized situations, Must be computer literate, Ability to perform multiple tasks simultaneously, Prioritize multiple demands effectively, Exceptional communication skills, Exceptional customer service", "qualificationsPreferred" : "Minimum of 1 year of experience in a medical office setting, Familiar with health insurance and insurance verification, Knowledge and skills regarding all general office equipment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. About Legacy ER & Urgent Care Legacy ER & Urgent Care, an Intuitive Health company, is a leader in hybrid healthcare, offering both Emergency Room and Urgent Care services under one roof. With multiple locations in DFW, we deliver high-quality, compassionate care that’s convenient, efficient, and patient-focused. 9a-9p 1-2 shifts per week The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must. • Greeting patients in a friendly, courteous, and professional manner in both in-person and over the phone. • Check patients in and out. • Verifying benefits and collecting copayments, coinsurance, and deductibles. • Assist staff and patients with clerical duties as needed, including copying, scanning, and faxing documents. • Creating and maintaining patient files. • Screen phone calls and direct them to the appropriate individual. Take and direct messages as necessary. • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. • Confirm all paperwork is filled out correctly. • Make sure the front desk, waiting room area, and children’s play area are always clean and presentable. • Assure a clean work environment. This may include duties often reserved for housekeeping services, such as emptying trash, vacuuming, mopping floors, and cleaning counters. • Encourage a work environment that is friendly and respectful. • Provide patients and their families with a customer-focused, friendly, reassuring open environment that encourages patients to return to Intuitive Health. • Follow all HIPAA policies and procedures. • Follow all company policies. ## Qualifications • Flexibility. • Communication Proficiency. • Collaboration Skills. • Patient/Client Focus. • Technical Capacity. • High school diploma or general education degree (GED) • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. • Ability to effectively present information to patients and other employees in the organization. • Basic math skills, including the ability to add, subtract, multiply, and divide. • Ability to apply common sense to carry out detailed written or oral instructions. • Ability to deal with problems in standardized situations. • Minimum of 1 year of experience in a medical office setting is a plus. • Familiar with health insurance and insurance verification. • Knowledge and skills regarding all general office equipment, including telephones, credit card machines, and fax. • Must be computer literate (Word, Excel, Outlook). • Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively. • Exceptional communication skills and customer service is required. • Solid work history. • This position includes standing, walking, use of hands, reaching, sitting, talking, and listening. This position may require lifting up to 10 pounds. There are no special vision requirements for this position. • This job operates in a healthcare setting. This role may routinely come into contact with patients who have contagious illnesses or diseases. This role routinely uses standard office equipment such as telephones, laptop computers, smartphones, photocopiers, calculators, and filing cabinets and has moderate noise exposure. • Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change. ## Additional Information Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.", "summaryDescription" : "Patient Access Advocate at Intuitive Health. Skills: Patient Access, Customer Service, Administrative Support. Greet patients. Answer the phone", "postedDate" : "2026-06-12T18:28:09.000", "createdAt" : "2026-06-13T09:45:39.561", "lastUpdated" : "2026-06-15T05:31:22.096", "ingestTimestamp" : "2026-06-13T09:45:39.561", "mongoId" : "6a2c704a74d8ee00a0929797", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Database entry", "Scanning documents", "Faxing documents", "Screening phone calls", "Taking messages", "Flexibility", "Communication Proficiency", "Collaboration Skills", "Patient/Client Focus", "Technical Capacity", "Patient Access", "Customer Service", "Administrative Support", "Clerical duties", "Patient registration", "Insurance verification", "Copayment collection", "HIPAA policies", "Health insurance", "Telephones", "Credit card machines", "Fax machines", "Photocopiers", "Calculators" ], "skillCount" : 24, "jobCategory" : "other", "jobSubcategory" : "Front Office (Patient Access)", "dataQualityScore" : 1.0, "_score" : 645.2871, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2c93ab74d8ee00a0988af7", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Service Representative in Indianapolis, adjusted for mid-seniority in the healthcare industry." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-15T10:55:19.787", "fingerprint" : "519f068fe6642fa219e7efcaba404fa5ba35a3b3f9288dd566723b4df44b81ac", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4234259009", "externalId" : "4234259009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Office, Microsoft Word, Microsoft Excel, Electronic Health Record", "professionalSkills" : [ "Customer service", "Medical office practices", "Money handling" ], "hardSkillsList" : [ "Patient registration", "Insurance verification", "Demographic data entry" ], "hardSkills" : [ { "name" : "Patient registration", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Demographic data entry", "level" : "intermediate" } ], "majorSkills" : "Patient scheduling, Patient registration, Customer service", "majorSkillsList" : [ "Patient scheduling", "Patient registration", "Customer service" ], "coreResponsibilities" : "Serve as main point of contact for patients, Communicate with patients warmly, Obtain information for scheduling, Obtain information for registration, Enter demographics and insurance information into EHR, Schedule patient appointments, Determine registration information, Provide appropriate documentation, Determine insurance status, Verify insurance eligibility, Collect appropriate documentation, Collect patient co-payments, Practice proper money handling, Answer telephone calls, Transfer calls appropriately, Assist with medical record requests, Prepare patient correspondence, Mail patient correspondence, Respond to messages, Maintain neatness of waiting area, Participate in meetings", "teamCollaboration" : "School-based providers remotely", "domainKnowledge" : "Medical office practices; Ambulatory healthcare setting; Federally Qualified Health Center", "domainList" : [ "medical-office-practices", "ambulatory-healthcare-setting", "federally-qualified-health-center" ], "domainSpecificKnowledge" : [ "Medical office practices", "Ambulatory healthcare setting", "Federally Qualified Health Center" ], "toolProficiency" : [ "Electronic Health Record", "Microsoft Word", "Microsoft Excel" ], "communicationSkills" : "Written communication; Oral communication", "documentationSkills" : "Demographics; Insurance information", "qualificationsBasic" : "Two years of experience in an ambulatory healthcare setting, High school diploma or GED, Proficient computer skills, Proficient in Microsoft Office, Proficient in Electronic Medical and Health records", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. The Patient Service Representative (PSR) serves as the main point of contact for patients both in person and on the phone. The PSR communicates with patients in a warm friendly manner to obtain information needed for scheduling and registering patients. The PSR ensures that all demographics and insurance information is collected and correctly entered into Electronic Health Record (EHR). This role will support Warren Township school-based providers remotely. Essential Duties and Responsibilities include the following. Other duties may be assigned. Demonstrates exceptional customer service and communicates effectively with patients and patients’ families. Schedules patient appointments. Interacts with patients in a friendly respectful manner. Determines information needed for patient registration and provides appropriate documentation. Determines and verifies insurance status and/or patient’s eligibility for financial assistance programs and collects appropriate documentation from patients and patients’ family. Collects patient co-payments and practices proper money handling as defined by JPCHC standards. Answers telephone calls by third ring and text messages within one hour. Transfer calls appropriately. Assists with medical record requests. Prepares and mails patient correspondence as directed. Responds to messages left within one business day. Responsible for neatness and appearance of the patient waiting area. Participates in all departmental and organizational meetings. All other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Knowledge of medical office practices Excellent written and oral communication Two years of experience in an ambulatory healthcare setting High school diploma or GED Computer Skills To perform this job successfully, an individual should have proficient computer skills, including Microsoft Office (specifically Word and Excel), Electronic Medical and Health records, and other applications. Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Patient scheduling, Patient registration, Customer service. Serve as main point of contact for patients. Communicate with patients warmly", "postedDate" : "2026-06-13T20:47:42.639", "createdAt" : "2026-06-13T20:47:42.639", "lastUpdated" : "2026-06-15T10:55:19.787", "ingestTimestamp" : "2026-06-13T20:47:42.639", "mongoId" : "6a2c93ab74d8ee00a0988af7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient registration", "Insurance verification", "Demographic data entry", "Patient scheduling", "Customer service", "Medical office practices", "Money handling", "Ambulatory healthcare setting", "Federally Qualified Health Center", "Electronic Health Record", "Microsoft Word", "Microsoft Excel" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 642.14435, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056b1f292fd229cf2ccf2", "title" : "Patient Registrar", "company" : "Pullman Regional", "industry" : "Healthcare", "salary" : { "min" : 19.42, "max" : 30.71, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T12:24:37.225", "fingerprint" : "a80f246ebaad4ade93feeac63efb87d20a13a34babb409df4bf9d9322a6b7e66", "source" : "workday", "language" : "en", "applyUrl" : "https://pullmanregionalhospital.wd1.myworkdayjobs.com/Careers/job/Pullman-Family-Medicine/Patient-Registrar_JR_26000210", "externalId" : "JR_26000210", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service", "Appointment scheduling", "Insurance eligibility verification", "Data entry", "Work effectiveness", "Delegation", "Quality improvement", "Regulatory compliance", "Departmental competencies" ], "hardSkillsList" : [ "Co-pay collection", "Balancing deposits" ], "softSkillsList" : [ "Reliability" ], "hardSkills" : [ { "name" : "Co-pay collection", "level" : "intermediate" }, { "name" : "Balancing deposits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Reliability" } ], "majorSkills" : "Patient registration, Customer service, Scheduling", "majorSkillsList" : [ "Patient registration", "Customer service", "Scheduling" ], "coreResponsibilities" : "Provide high-quality customer service, Support clinical staff and providers, Promote and contribute to a positive work environment, Keep current with professionalism and hospital policy, Ensure completion of competencies, Demonstrate work effectiveness, Use appropriate delegation, Follow high-reliability practices, Report safety concerns, Participate in quality improvement projects, Participate in assigned meetings, Perform scheduling, Perform check-in, Perform check-out, Ensure accuracy of data entry, Train others, Demonstrate performance of assigned work, Guide others in performance of assigned work, Maintain a clean and safe work area, Take responsibility for departmental space, Perform in-office collection of co-pays, Write receipts, Balance end of day deposit", "teamCollaboration" : "Work with patients; Work with providers; Work with staff", "domainKnowledge" : "Hospital policy", "domainList" : [ "hospital-policy" ], "domainSpecificKnowledge" : [ "Hospital policy" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Ensure completion of regulatory and departmental competencies", "specialRequirements" : "Rotating Saturdays", "qualificationsBasic" : "High school diploma or equivalent, Competent in computer skills, Typing skills/speed, Ability to learn and adapt to new technology, Ability to read and write clearly, Understand policies, labels, and written instructions", "qualificationsPreferred" : "Experience in a medical setting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Pay Range:** The base pay range for this position is $19.42-$30.71 Hourly however, base pay offered may vary depending on job-related knowledge, skills, and experience. **Job Title:** Patient Registrar **Work Schedule for this Position:** Hours will be Monday-Friday 8:30-5:30. Rotating Saturdays 8:30-1:30. **Company Statement:** Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community. **Position Overview:** The Patient Registrar provides high-quality customer service to patients, providers, and staff in a respectful, positive manner. Provides appointment scheduling and registration service for patients. Interviews all incoming patients to obtain patient demographic information and verify insurance eligibility. Supports clinical staff and providers with obtaining patient paperwork and/or patient care, as needed. **A Day in the Life:** * Promotes and contributes to a positive work environment, serving others with professional and positive attitude. * Encourages equitable division of workload. * Keep current with the changes in professionalism and hospital policy. Ensure completion of regulatory and departmental competencies within the timeframe set by your supervisor. * Accountable to demonstrate work effectiveness through safe completion of assigned tasks in a timely manner. Uses appropriate delegation to assist in patient care. * Follow high-reliability practices set by the organization and/or department and report safety concerns. * Participate in quality improvement projects throughout the organization in order to support a safe work environment. Participate in all assigned meetings and committee assignments. * Performs scheduling, check-in, check-out, and other pertinent organization processes according to procedures and policies. Ensuring accuracy of all data entry of patient data. * Train, demonstrate, or guide others in the performance of assigned work. * Portray a high level of professionalism of accountability and reliability, driving organization vision, mission and values. * Maintain a clean and safe work area and take responsibility for departmental space. * Performs in-office collection activities; collection of co-pays, writing receipts and balancing end of day deposit. **About You!** **This Job is For You if You Have:** * High school diploma or equivalent. * Excellent verbal and written communication skills with colleagues and customers. * Competent in computer skills including Microsoft Office products. * Strong typing skills/speed. * Comfort in answering phones and speaking with customers on the phone. * Ability to manage time, tasks, and resources appropriately. * Ability to learn and adapt to new technology. * Ability to read and write clearly, and understand policies, labels, and written instructions. **A Wow if You Have:** * Experience in a medical setting. **Company Perks:** Our employees are our most important asset and that’s reflected in our benefits. Pullman Regional is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Health Savings Account, and Paid Leave Time * Employer Paid Life Insurance and Long-Term Disability * Retirement with Employer Matching Contributions * Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability * Services Discount and EAP Resources **A Few More Important Points:** The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. **Disability Contacts:** Applicants with disabilities who require assistance or accommodation should contact Human Resources at [humanresources@pullmanregional.org](mailto:humanresources@pullmanregional.org) **Current Pullman Regional Employees:** To apply, log into Workday, click the Jobs Hub button.", "summaryDescription" : "Patient Registrar at Pullman Regional. Skills: Patient registration, Customer service, Scheduling. Provide high-quality customer service. Support clinical staff and providers", "postedDate" : "2026-06-16T03:59:02.858", "createdAt" : "2026-06-16T03:59:02.793", "lastUpdated" : "2026-06-16T12:24:37.225", "ingestTimestamp" : "2026-06-16T03:59:02.793", "mongoId" : "6a3056b1f292fd229cf2ccf2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://pullmanregionalhospital.wd1.myworkdayjobs.com/Careers/job/Pullman-Family-Medicine/Patient-Registrar_JR_26000210", "salaryAnnualMin" : 40393, "salaryAnnualMax" : 63876, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Co-pay collection", "Balancing deposits", "Reliability", "Patient registration", "Customer service", "Scheduling", "Appointment scheduling", "Insurance eligibility verification", "Data entry", "Work effectiveness", "Delegation", "Quality improvement", "Regulatory compliance", "Departmental competencies", "Hospital policy" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 633.25055, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c704a74d8ee00a0929798", "title" : "Patient Access Advocate, PRN Nights", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Patient Access Advocate in Louisville, United States, with adjustments for the healthcare industry and part-time employment." }, "location" : "Louisville, KY, United States", "locations" : [ "Louisville", "KY", "United States" ], "timestamp" : "2026-06-15T03:44:44.080", "fingerprint" : "73f88e4da07e6a9420051ffa77e1fcd9a76dc5edf310fd87de4a83f3c2560dfd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013603526-patient-access-advocate-prn-nights-glenmary", "externalId" : "3743990013603526", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Louisville", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.2542376,-85.7594070" } ], "locationText" : "Louisville, Kentucky, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Microsoft Office, Word, Excel, PowerPoint", "professionalSkills" : [ "Patient registration", "Customer service", "Record keeping", "Telephone etiquette", "Time management", "Inventory management", "Patient confidentiality", "Payment collection" ], "hardSkillsList" : [ "Data entry accuracy", "Payment processing" ], "softSkillsList" : [ "Professionalism", "Tact", "Respect", "Team effort" ], "hardSkills" : [ { "name" : "Data entry accuracy", "level" : "intermediate" }, { "name" : "Payment processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Professionalism" }, { "name" : "Tact" }, { "name" : "Respect" }, { "name" : "Team effort" } ], "majorSkills" : "Patient registration, Customer service, Payment collection", "majorSkillsList" : [ "Patient registration", "Customer service", "Payment collection" ], "coreResponsibilities" : "Welcome and greet patients, Answer phone with polite manner, Maintain patient waiting areas, Maintain office files, Maintain front-desk areas, Register patients, Update demographic information, Notify clinical staff of arrivals, Communicate patient delays, Communicate with patients, Respond to inquiries, Keep office supplies stocked, Notify manager of inventory needs, Protect patient confidentiality, Secure Protected Health Information, Log off computer unattended, Display professionalism, Display tact, Display respect, Display team effort, Maintain communication with patients, Maintain communication with family, Maintain communication with providers, Maintain communication with nurses, Maintain communication with support staff, Inform patients of existing balance, Request payment at time of service, Collect copays, Collect payments, Attend departmental staff meetings, Refer patient complaints, Maintain own knowledge/skills, Attend appropriate training", "teamCollaboration" : "Work with coworkers; Work with the public; Communicate with clinical staff; Communicate with patients; Communicate with family; Communicate with providers; Communicate with nurses; Communicate with support staff", "domainKnowledge" : "Ambulatory care; Urgent care; Emergency services; Patient confidentiality; Protected Health Information", "domainList" : [ "ambulatory-care", "urgent-care", "emergency-services", "patient-confidentiality", "protected-health-information" ], "domainSpecificKnowledge" : [ "Ambulatory care", "Urgent care", "Emergency services", "Patient confidentiality", "Protected Health Information" ], "toolProficiency" : [ "General office equipment", "Computers" ], "communicationSkills" : "Telephone etiquette", "documentationSkills" : "Record keeping", "continuousLearning" : "Attend appropriate training", "problemSolvingSkills" : "Make decisions; Concentrate", "specialRequirements" : "Work overnight hours, Work extended hours, Lift more than 10 pounds, Lift up to 25lbs, Work with hazardous materials, Work with diseases", "qualificationsBasic" : "High School Diploma or GED, Manage difficult patient situations, Respond promptly to patient needs, Respond to requests for service, Customer/client focus, Flexibility, Self-motivation, Proficiency with general office equipment, Proficiency with Microsoft Office products, Proficiency with telephone etiquette, Proficiency with organization, Proficiency with time management, Completes administrative tasks correctly and on time, Supports organization's goals and values", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Patient Access Advocate, PRN Overnight Hours: 7pm - 7am Patient Access Associates are responsible for facilitating a welcoming environment, timely and accurate patient registrations for both ER and Urgent Care patients, and the collection of copays and payments for services provided. General office duties include answering phones and record keeping while providing exemplary customer service and support for clinical staff. Patient Access Associates communicate directly with patients and families, physicians, and nurses. This position requires professional appearance, behavior, and good communication skills. 1. Welcomes and greets all patients in person or over the phone. 2. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. 3. Responsible for maintaining patient waiting areas, office files, and front-desk areas in a manner that is clean and organized. 4. Registers patients and updates existing demographic information with a high rate of accuracy. 5. Facilitates patient flow by notifying the clinical staff of patients’ arrivals, being aware of delays, and communicating with patients and clinical staff. 6. Responds to patients’, prospective patients, and visitors' inquiries in a courteous manner. 7. Keeps office supplies adequately stocked and notifies manager of any inventory needs. 8. Protects patient confidentiality by making sure Protected Health Information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. This includes not sharing passwords or personal information with coworkers. 9. Displays professionalism, tact, respect, and team effort when working with coworkers and the public. 10. Maintains communication with patients, family, providers, nurses, and support staff. 11. Informs patients of any existing balance noted in the computer and requests patient be prepared for any payment due at the time of service as per company guidelines. 12. Collects copays and payments as necessary, as per company guidelines. 13. Attends departmental staff meetings as scheduled. 14. Refers patient complaints to appropriate designated personnel as needed. 15. Maintains own knowledge/skills and attends appropriate training for role responsibilities. 16. Performs other job duties as assigned. • The physical demands below are typical of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be available for individuals with disabilities. • Employee is regularly required to hear and speak; is frequently required to sit, stand, walk, use hands to finger, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl, bend or twist at the waist, lift and move more than 10 pounds. • Employee is occasionally required to lift and move objects up to 25lbs. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. • Required to constantly make decisions and concentrate. • Ability to work with and around potentially hazardous materials and diseases. • Ability to work extended hours. ## Qualifications • A minimum of a High School Diploma or GED equivalent is required. • Possesses the ability to manage difficult patient situations • Respond promptly to patient needs • Respond to requests for service and assistance • Customer/client focus • Flexibility • Self-motivation • Proficiency with general office equipment (phone, fax, copiers, computers), Microsoft Office products (Word, Excel, PowerPoint), telephone etiquette, organization, and time management • Completes administrative tasks correctly and on time • Supports the organization’s goals and values. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate, PRN Nights at Intuitive Health. Skills: Patient registration, Customer service, Payment collection. Welcome and greet patients. Answer phone with polite manner", "postedDate" : "2026-06-12T17:54:10.000", "createdAt" : "2026-06-13T13:12:50.312", "lastUpdated" : "2026-06-15T03:44:44.080", "ingestTimestamp" : "2026-06-13T13:12:50.312", "mongoId" : "6a2c704a74d8ee00a0929798", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry accuracy", "Payment processing", "Professionalism", "Tact", "Respect", "Team effort", "Patient registration", "Customer service", "Payment collection", "Record keeping", "Telephone etiquette", "Time management", "Inventory management", "Patient confidentiality", "Ambulatory care", "Urgent care", "Emergency services", "Protected Health Information", "General office equipment", "Computers" ], "skillCount" : 20, "jobCategory" : "other", "jobSubcategory" : "Front Office (Patient Access)", "dataQualityScore" : 1.0, "_score" : 625.131, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "69fc49954c40e2acd1a8299c", "title" : "Float Team Patient Care Technician", "industry" : "Healthcare", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Entry-level Patient Care Technicians in Brooksville, United States, adjusted for the healthcare industry." }, "location" : "United States-Florida-Brooksville", "locations" : [ "United States-Florida-Brooksville", "
TGH Brooksville (TGHBRKSV)
17240 Cortez Boulevard

Brooksville, 34601

" ], "certifications" : [ "Basic Life Support (BLS) through American Red Cross or American Heart Association" ], "timestamp" : "2026-06-15T09:26:22.004", "fingerprint" : "6c5b12d413881c2205e79191ef6f9648c710c955e04f5b92346872563e0dcf49", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=677201", "externalId" : "677201", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooksville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5552719,-82.3878709" } ], "locationText" : "Brooksville, Florida, United States", "minimumEducation" : "High School", "professionalSkills" : [ "Patient care", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Nutrition", "Hygiene", "Safety", "Physical comfort", "Psychological comfort" ], "hardSkills" : [ { "name" : "Nutrition", "level" : "intermediate" }, { "name" : "Hygiene", "level" : "intermediate" }, { "name" : "Safety", "level" : "intermediate" }, { "name" : "Physical comfort", "level" : "intermediate" }, { "name" : "Psychological comfort", "level" : "intermediate" } ], "majorSkills" : "Patient care, Direct patient care, Indirect patient care", "majorSkillsList" : [ "Patient care", "Direct patient care", "Indirect patient care" ], "coreResponsibilities" : "Provide indirect patient care, Provide direct patient care, Provide for patient's dependency needs, Perform job duties, Interact with patients, Interact with staff, Interact with physicians, Interact with family members, Interact with visitors", "teamCollaboration" : "With licensed nursing staff; With patients; With staff; With physicians; With family members; With visitors", "domainKnowledge" : "Patient settings", "domainList" : [ "patient-settings" ], "domainSpecificKnowledge" : [ "Patient settings" ], "documentationSkills" : "Patient charting", "specialRequirements" : "Travel between Brooksville and Spring Hill", "qualificationsBasic" : "High School Diploma or GED, Basic Life Support (BLS)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Patient Care Technician or PCT, provides a variety of indirect and direct care, including provision for patient's dependency needs such as nutrition, hygiene, safety, and physical and psychological comfort measures, to patient and significant others, under the supervision of licensed nursing staff. Responsible for performing job duties in accordance with mission, vision, and values. Work is primarily performed in patient settings. Extensive interaction with patients, staff, physicians, family members and visitors. This role will require travel between Brooksville and Spring Hill. Education Degree Major And/Or High School Diploma or GED Certification Basic Life Support (BLS) through American Red Cross or American Heart Association Brooksville", "summaryDescription" : "Float Team Patient Care Technician. Skills: Patient care, Direct patient care, Indirect patient care. Provide indirect patient care. Provide direct patient care", "createdAt" : "2026-06-14T04:50:46.472", "lastUpdated" : "2026-06-15T09:26:22.004", "ingestTimestamp" : "2026-06-14T04:50:46.472", "mongoId" : "69fc49954c40e2acd1a8299c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Nutrition", "Hygiene", "Safety", "Physical comfort", "Psychological comfort", "Patient care", "Direct patient care", "Indirect patient care", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Patient settings", "Basic Life Support (BLS) through American Red Cross or American Heart Association" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 624.7021, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30590af292fd229cf44f13", "title" : "Voter Registration Canvasser", "industry" : "Government", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Voter Registration Canvasser in Paradise, United States, adjusted for the non-profit industry." }, "location" : "Paradise, AZ", "locations" : [ "Paradise, AZ" ], "timestamp" : "2026-06-16T06:42:22.497", "fingerprint" : "7570e494b56f9f5d84ee0a3a1a5e2d8e84b6401103826b1e30b6f31ba87414f8", "source" : "jazzhr", "language" : "en", "externalId" : "msJCFx4l2N", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paradise", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "31.9348131,-109.2189503" } ], "locationText" : "Paradise, Arizona, United States", "coreResponsibilities" : "Engage with voters, Explain registration process, Assist voters with registration, Collect completed registration forms, Meet daily registration targets, Adhere to campaign guidelines", "domainKnowledge" : "Voter registration laws", "domainList" : [ "voter-registration-laws" ], "domainSpecificKnowledge" : [ "Voter registration laws" ], "communicationSkills" : "Public speaking", "specialRequirements" : "Door-to-door canvassing, Weekend work", "outcomesObjectives" : "Maximize voter registrations", "qualificationsBasic" : "Voter registration experience", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Voter Registration Canvasser. Engage with voters. Explain registration process", "createdAt" : "2026-06-15T22:17:08.425", "lastUpdated" : "2026-06-16T06:42:22.497", "ingestTimestamp" : "2026-06-15T22:17:08.425", "mongoId" : "6a30590af292fd229cf44f13", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Voter registration laws" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 621.9072, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30590af292fd229cf44f0e", "title" : "Voter Registration Canvasser", "industry" : "Government", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Voter Registration Canvasser in Des Moines, IA, adjusted for the non-profit industry." }, "location" : "Des Moines, IA", "locations" : [ "Des Moines, IA" ], "timestamp" : "2026-06-16T08:12:47.845", "fingerprint" : "5b1a70bc9715120e947f6cc7696dbd0a2937090522de49b1dff7d9b7463589fa", "source" : "jazzhr", "language" : "en", "externalId" : "gf8hjqHhkq", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Des Moines", "state" : "Iowa", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.5868654,-93.6249494" } ], "locationText" : "Des Moines, Iowa, United States", "coreResponsibilities" : "Engage with voters, Educate voters on registration, Assist voters with registration, Collect voter information, Achieve registration targets", "domainKnowledge" : "Voter registration processes", "domainList" : [ "voter-registration-processes" ], "domainSpecificKnowledge" : [ "Voter registration processes" ], "communicationSkills" : "Public speaking", "specialRequirements" : "Must be 18 years or older, Must be a US citizen, Must be a registered voter, Must have reliable transportation, Must pass a background check", "outcomesObjectives" : "Register 500 voters per week", "qualificationsBasic" : "Experience with voter registration, Experience with canvassing", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Voter Registration Canvasser. Engage with voters. Educate voters on registration", "createdAt" : "2026-06-15T22:17:08.532", "lastUpdated" : "2026-06-16T08:12:47.845", "ingestTimestamp" : "2026-06-15T22:17:08.532", "mongoId" : "6a30590af292fd229cf44f0e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Voter registration processes" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 621.21265, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30590af292fd229cf44f0f", "title" : "Voter Registration Canvasser", "industry" : "Government", "salary" : { "min" : 28000.0, "max" : 36000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Voter Registration Canvasser in Racine, United States, adjusted for the non-profit industry." }, "location" : "Racine, WI", "locations" : [ "Racine, WI" ], "timestamp" : "2026-06-16T07:15:52.293", "fingerprint" : "baa521984cb7913573fdd75cfe45b1d45dce455eb49cdf443e2a56be8268ef42", "source" : "jazzhr", "language" : "en", "externalId" : "lIlKuOfqzu", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Racine", "state" : "Wisconsin", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.7313756,-87.7834769" } ], "locationText" : "Racine, Wisconsin, United States", "coreResponsibilities" : "Engage with community members, Inform voters about registration deadlines, Distribute informational materials, Answer voter registration questions, Encourage voter participation, Collect voter registration forms", "domainKnowledge" : "Voter registration processes; Election laws", "domainList" : [ "voter-registration-processes", "election-laws" ], "domainSpecificKnowledge" : [ "Voter registration processes", "Election laws" ], "communicationSkills" : "Public speaking; Interpersonal communication", "specialRequirements" : "Must be 18 years or older, Must be a US citizen, Must be a registered voter, Must be able to stand for extended periods, Must be able to walk extensively, Must be able to work flexible hours, Must be able to work weekends", "outcomesObjectives" : "Register a minimum of 50 new voters per shift; Ensure all registration forms are accurate; Contribute to increased voter turnout", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Voter Registration Canvasser. Engage with community members. Inform voters about registration deadlines", "createdAt" : "2026-06-15T22:16:51.845", "lastUpdated" : "2026-06-16T07:15:52.293", "ingestTimestamp" : "2026-06-15T22:16:51.845", "mongoId" : "6a30590af292fd229cf44f0f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 28000, "salaryAnnualMax" : 36000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Voter registration processes", "Election laws" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 619.86285, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2ad06d74d8ee00a0712344", "title" : "PRN Patient Access Registrar", "company" : "Advocate Health", "industry" : "Healthcare", "salary" : { "min" : 20.8, "max" : 31.2, "currency" : "USD", "frequency" : "yearly" }, "location" : "Charlotte, NC - 11516 Providence Rd", "locations" : [ "Charlotte, NC - 11516 Providence Rd", "United States of America" ], "timestamp" : "2026-06-15T00:45:11.168", "fingerprint" : "07f021664c5461beda55f3f5bffd61a83df139f51abe93a57ab612b087f5b822", "source" : "workday", "language" : "en", "applyUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Charlotte-NC---11516-Providence-Rd/PRN-Patient-Access-Registrar_R248814", "externalId" : "R248814", "industryFunction" : { }, "locationPoint" : "44.30977,-73.26096", "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "PART_TIME", "professionalSkills" : [ "Insurance basics", "Financial information", "Government regulations" ], "hardSkillsList" : [ "Customer service", "Service recovery", "Independent thinking", "Problem-solving", "Judgment", "Written communication", "Verbal communication", "Interpersonal skills", "Payment collection", "Cash handling", "Organizational skills" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Service recovery", "level" : "intermediate" }, { "name" : "Independent thinking", "level" : "intermediate" }, { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Judgment", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Verbal communication", "level" : "intermediate" }, { "name" : "Interpersonal skills", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" }, { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" } ], "majorSkills" : "Patient registration, Insurance verification, HIPAA compliance", "majorSkillsList" : [ "Patient registration", "Insurance verification", "HIPAA compliance" ], "coreResponsibilities" : "Create electronic health record, Prevent duplicate medical records, Identify patients using identifiers, Register patients, Verify demographic information, Verify guarantor information, Verify insurance information, Collect co-pays, Collect out-of-pocket responsibilities, Maintain patient confidentiality, Discuss financial information with patients, Refer patients to Financial Advocates, Enforce government compliance rules, Obtain patient signatures, Obtain guarantor signatures, Schedule patient appointments, Coordinate cancellations, Coordinate reschedules, Coordinate wait list requests, Coordinate recall requests, Provide test preparation information, Provide patient arrival time information, Provide medication consumption guidelines, Provide food leverage consumption guidelines, Provide check-in procedure information, Provide directions to facility, Create welcoming environment, Create professional environment, Greet patients, Greet visitors, Respond to information requests, Answer telephone, Screen calls, Take messages, Arrange transportation needs, Provide directions, Locate wheelchair, Coordinate interpreter services, Monitor work queues, Work assigned work queues", "teamCollaboration" : "Interact with physicians; Interact with physician staff", "domainKnowledge" : "HIPAA; EMTALA; Medicare; Medicaid; Managed care; Commercial payers; Insurance pre-certification", "domainList" : [ "hipaa", "emtala", "medicare", "medicaid", "managed-care", "commercial-payers", "insurance-pre-certification" ], "domainSpecificKnowledge" : [ "HIPAA", "EMTALA", "Medicare", "Medicaid", "Managed care", "Commercial payers", "Insurance pre-certification" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Electronic health record", "problemSolvingSkills" : "Independent thinking; Problem-solving; Judgment; Triage issues", "specialRequirements" : "CPR certification may be required, Notary training/licensure may be required", "qualificationsBasic" : "High School Graduate, None", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Department:** 13542 Enterprise Revenue Cycle - Providence NC Arrival Emergency Department **Status:** Part time **Benefits Eligible:** No **Hou****rs Per Week:** 0 **Schedule Details/Additional Information:** As needed **Pay Range** $20.80 - $31.20 **Major Responsibilities:** * Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. * Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). * Knows insurance basics and recognizes commercial and government plans. Understands which plans Advocate Health contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. * Has knowledge of which rules, forms and questions must be enforced to make sure Advocate Health remains compliant with government agencies and regulations. Examples are HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as required. * May schedule patient appointments: may also coordinate cancellations, reschedules, wait list requests, and recall requests. Provides accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. * Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Offers various assistance to patients to include arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. * Monitors and works assigned electronic health record work queues, following the department’s approved process. **Licensure, Registration, and/or Certification Required:** * None **Education Required:** * High School Graduate. **Experience Required:** * None **Knowledge, Skills & Abilities Required:** * Demonstrate the Advocate Health purpose, values and behaviors. * Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to handle large workloads with many interruptions in a fast-paced environment without direct supervision. * Strong attention to detail and accuracy. * Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. * Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. * Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. * Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. * Interact with physicians and their staff to resolve issues related to patient care. * Collect and manage payments including cash payments and follow security related to cash handling. * Strong understanding and comfort level with computer systems. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, internet browser and phone technology. * Understanding of basic medical and insurance terms and abbreviations typically used in the patient scheduling and registration process. * HIPAA-compliant and knowledgeable of applicable state and federal rules/regulations. Ability to handle sensitive and confidential information according to internal policies. * General understanding of health insurance: Medicare, Medicaid, managed care, and commercial payers. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. * Excellent organizational skills. * Demonstrated ability to effectively act as a resource to other staff. **Physical Requirements and Working Conditions:** * This position may require travel, therefore, will be exposed to weather and road conditions. * Responds quickly to patient medical status and emergency situations occurring in clerical areas. * CPR certification may be required based on service location. * Notary training/licensure may be required as appropriate for service line and/or facility. * Operates all equipment necessary to perform the job. * Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. * Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. * Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. Must be able to push/pull up to 50 lbs. with assistance. Occurs when moving equipment, supplies and/or when transporting patients through doorways, ramps and elevators. * Escorts patients to nursing units or outpatient departments as necessary. * Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. * Must be able to use hands with fine motor skills for keyboard data entry. * May be asked to work a flexible schedule at times to meet the needs of the department. **Preferred Job Requirements:** **Experience Required:** * Preferred: experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, electronic email, Microsoft Office, Internet and phone technology. _This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties._ **Our Commitment to You:** Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: **Compensation** * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance **Benefits and more** * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. **About Advocate Health** [Advocate Health](https://www.advocatehealth.org/) is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names [Advocate Health Care](https://www.advocatehealth.com/) in Illinois; [Atrium Health](https://atriumhealth.org/) in the Carolinas, Georgia and Alabama; and [Aurora Health Care](https://www.aurorahealthcare.org/) in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with [Wake Forest University School of Medicine](https://school.wakehealth.edu/) serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.", "summaryDescription" : "PRN Patient Access Registrar at Advocate Health. Skills: Patient registration, Insurance verification, HIPAA compliance. Create electronic health record. Prevent duplicate medical records", "postedDate" : "2026-06-12T06:47:22.343", "createdAt" : "2026-06-12T06:47:22.155", "lastUpdated" : "2026-06-15T00:45:11.168", "ingestTimestamp" : "2026-06-12T06:47:22.155", "mongoId" : "6a2ad06d74d8ee00a0712344", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://aah.wd5.myworkdayjobs.com/External/job/Charlotte-NC---11516-Providence-Rd/PRN-Patient-Access-Registrar_R248814", "salaryAnnualMin" : 43264, "salaryAnnualMax" : 64896, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Service recovery", "Independent thinking", "Problem-solving", "Judgment", "Written communication", "Verbal communication", "Interpersonal skills", "Payment collection", "Cash handling", "Organizational skills", "Patient registration", "Insurance verification", "HIPAA compliance", "Insurance basics", "Financial information", "Government regulations", "HIPAA", "EMTALA", "Medicare", "Medicaid", "Managed care", "Commercial payers", "Insurance pre-certification", "Microsoft Office" ], "skillCount" : 25, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 617.92694, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a30590af292fd229cf44f0c", "title" : "Voter Registration Canvasser", "industry" : "Government", "salary" : { "min" : 30000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Voter Registration Canvasser in Scranton, PA, adjusted for the non-profit industry." }, "location" : "Scranton, PA", "locations" : [ "Scranton, PA" ], "timestamp" : "2026-06-16T07:11:52.262", "fingerprint" : "eef08838ecf025e742c7b4212be8d06427e3d5bba933e70374bf15df39d7879f", "source" : "jazzhr", "language" : "en", "externalId" : "QT54XhrF4Q", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Scranton", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.4086874,-75.6621294" } ], "locationText" : "Scranton, Pennsylvania, United States", "coreResponsibilities" : "Register voters at assigned locations, Engage with the public to explain registration process, Distribute informational materials on voting, Collect completed registration forms accurately, Meet daily registration targets", "domainKnowledge" : "Voter registration laws", "domainList" : [ "voter-registration-laws" ], "domainSpecificKnowledge" : [ "Voter registration laws" ], "communicationSkills" : "Public speaking", "outcomesObjectives" : "Achieve daily registration goals", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Voter Registration Canvasser. Register voters at assigned locations. Engage with the public to explain registration process", "createdAt" : "2026-06-15T22:16:47.832", "lastUpdated" : "2026-06-16T07:11:52.262", "ingestTimestamp" : "2026-06-15T22:16:47.832", "mongoId" : "6a30590af292fd229cf44f0c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 30000, "salaryAnnualMax" : 40000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Voter registration laws" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 617.36584, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c5e8774d8ee00a08e4ac1", "title" : "Patient Access Liaison", "company" : "LUX Infusion", "industry" : "Healthcare", "salary" : { "max" : 29.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Garnet Valley, Pennsylvania, United States", "locations" : [ "Garnet Valley", "Pennsylvania", "United States", "Overland Park", "Kansas", "United States", "Van Nuys", "CA" ], "timestamp" : "2026-06-15T00:49:53.045", "fingerprint" : "bb2473a3ac8c1f72c3a0d9507ba2c7c7e9945357416aa254e9329ad260db97ce", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luxinfusion/jobs/4095999009", "externalId" : "4095999009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Garnet Valley", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.8429612,-75.5370459" }, { "city" : "Overland Park", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9742502,-94.6851702" } ], "locationText" : "Garnet Valley, Pennsylvania, United States; Overland Park, Kansas, United States", "technicalSkills" : "Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint", "professionalSkills" : [ "Patient access", "Care coordination", "Benefits verification", "Prior authorization" ], "hardSkillsList" : [ "Organizational skills", "Manage multiple priorities" ], "hardSkills" : [ { "name" : "Organizational skills", "level" : "intermediate" }, { "name" : "Manage multiple priorities", "level" : "intermediate" } ], "majorSkills" : "Patient access, Insurance eligibility, Authorization status", "majorSkillsList" : [ "Patient access", "Insurance eligibility", "Authorization status" ], "coreResponsibilities" : "Monitor insurance eligibility, Monitor authorization status, Review CareTend queues, Identify coverage changes, Obtain updated insurance documentation, Obtain updated clinical documentation, Notify Reimbursement Specialists, Answer benefits questions, Answer authorization questions, Collaborate with reimbursement teams, Collaborate with nurse coordination, Collaborate with pharmacy operations, Collaborate with data entry teams, Communicate potential delays, Document patient communications, Document provider communications, Document internal communications, Track referral status, Track referral volume, Track workload metrics, Organize daily activities, Meet service goals, Support PAL-Pending duties", "teamCollaboration" : "Sales teams; Physicians; Reimbursement Specialists; Nurse coordination; Pharmacy operations; Data entry teams; Field partners", "domainKnowledge" : "Infusion therapies; Specialty therapies; Insurance benefits; Payer requirements; Infusion therapy workflows", "domainList" : [ "infusion-therapies", "specialty-therapies", "insurance-benefits", "payer-requirements", "infusion-therapy-workflows" ], "domainSpecificKnowledge" : [ "Infusion therapies", "Specialty therapies", "Insurance benefits", "Payer requirements", "Infusion therapy workflows" ], "toolProficiency" : [ "CareTend" ], "documentationSkills" : "Accurate documentation", "specialRequirements" : "Willingness to travel up to 5%, Lift up to 25 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "outcomesObjectives" : "Safeguard patient's ability to continue treatment", "qualificationsBasic" : "1-3 years experience supporting patient referrals, Experience delivering high-quality customer service, Proficiency in medical or pharmacy terminology, Moderate proficiency in Microsoft Office, High school diploma or equivalent", "qualificationsPreferred" : "Bachelor's degree preferred, Experience supporting prescribers, General understanding of insurance benefits, Familiarity with infusion therapy workflows", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. We’re looking for a Patient Access Liaison (PAL) – Active who wants their work to mean something — someone who brings empathy, precision, and follow‑through to protecting patients’ ongoing access to care. Compensation: Up to $29.00 per hour, based on experience Location: On‑site in Overland Park, KS Schedule: Monday–Friday, 8:30 AM–5:00 PM CST or EST Why This Role Matters The PAL – Active plays a critical role in ensuring patients do not experience interruptions in therapy due to insurance or benefit changes. By proactively monitoring eligibility and authorization status, this role helps remove barriers before they impact patient care. In this role, your work will: Help patients remain on therapy without delays or disruption Provide clarity and reassurance during insurance or coverage changes Support care teams through accurate documentation and proactive communication Every follow‑up helps safeguard a patient’s ability to continue treatment with confidence. What You’ll Do In this role, you will: Monitor monthly insurance eligibility and authorization status for assigned active patients Review CareTend queues and ensure all authorizations are current and on file before service delivery Identify coverage changes and work directly with patients, sales teams, and physicians to obtain updated insurance or clinical documentation Notify Reimbursement Specialists when new benefits verification or prior authorizations are required Serve as the primary point of contact for patients, providers, and field partners, answering benefits and authorization questions as they arise Collaborate closely with reimbursement, nurse coordination, pharmacy operations, and data entry teams to keep cases moving forward Communicate potential delays proactively to downstream teams Document all patient, provider, and internal communications accurately in systems of record Track referral status, volume, and workload metrics to organize daily activities and meet service goals Support PAL‑Pending duties as needed to ensure intake coverage and continuity What We’re Looking For You may be a great fit if you bring: 1–3 years of experience supporting patient referrals, prescription services, or reimbursement in infusion or specialty therapies Experience delivering high‑quality customer service to patients and healthcare providers Familiarity with electronic health records or pharmacy patient management systems Proficiency in medical or pharmacy terminology Strong organizational skills and comfort managing multiple priorities in a fast‑paced environment Moderate proficiency in Microsoft Office (Word, Excel, PowerPoint) High school diploma or equivalent (Bachelor’s degree preferred) Willingness to travel up to 5% as needed Bonus Points If You Have Experience supporting prescribers, patients, and field teams in infusion or specialty therapy environments General understanding of insurance benefits, payer requirements, and verification processes Familiarity with infusion therapy workflows and patient needs Why LUX Infusion At LUX Infusion, we believe care deserves more light — more warmth, more clarity, and more connection. Here, you’ll find: Purpose‑driven work with direct patient impact A patient‑first, collaborative intake environment Close partnership with clinical, reimbursement, and pharmacy teams Opportunities to grow your expertise while supporting meaningful care journeys Come help protect patient access to infusion care — and see what’s possible when care comes first. Pay Range/Rate $23—$29 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: Participate annually in required legal and ethical compliance training Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual Refrain from any behavior that could be considered unethical or unlawful EXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.", "summaryDescription" : "Patient Access Liaison at LUX Infusion. Skills: Patient access, Insurance eligibility, Authorization status. Monitor insurance eligibility. Monitor authorization status", "postedDate" : "2026-06-12T22:08:09.967", "createdAt" : "2026-06-12T22:08:09.967", "lastUpdated" : "2026-06-15T00:49:53.045", "ingestTimestamp" : "2026-06-12T22:08:09.967", "mongoId" : "6a2c5e8774d8ee00a08e4ac1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 60320, "hasSalary" : false, "allSkills" : [ "Organizational skills", "Manage multiple priorities", "Patient access", "Insurance eligibility", "Authorization status", "Care coordination", "Benefits verification", "Prior authorization", "Infusion therapies", "Specialty therapies", "Insurance benefits", "Payer requirements", "Infusion therapy workflows", "CareTend" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "intake", "dataQualityScore" : 0.6666667, "_score" : 615.49036, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a3087dcf292fd229c08d9f0", "title" : "Ambulatory OB/GYN Supervisor", "company" : "BMC Berkeley Medical Center", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Ambulatory OB/GYN Supervisor in the United States, adjusted for manager-level seniority and the healthcare industry." }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "BLS certification" ], "timestamp" : "2026-06-16T11:56:53.958", "fingerprint" : "dd4e93cfe9dfbfbc64a4847a59badfef1d953907143f0fc1caf0ab2fdf7e1a03", "source" : "workday", "language" : "en", "applyUrl" : "https://wvumedicine.wd1.myworkdayjobs.com/WVUH/job/Berkeley-Medical-Center-BMC/Ambulatory-OB-GYN-Supervisor_JR26-37758", "externalId" : "JR26-37758", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage daily operations, Oversee staff, Ensure patient satisfaction, Maintain compliance, Manage departmental budget, Coordinate with other departments, Implement process improvements, Develop staff schedules", "teamCollaboration" : "Cross-functional teams; Physicians; Nurses; Ancillary staff", "domainKnowledge" : "OB/GYN operations; Healthcare regulations; Patient care protocols", "domainList" : [ "ob-gyn-operations", "healthcare-regulations", "patient-care-protocols" ], "domainSpecificKnowledge" : [ "OB/GYN operations", "Healthcare regulations", "Patient care protocols" ], "communicationSkills" : "Patient communication; Staff communication; Interdepartmental communication", "documentationSkills" : "Patient charting; Staff scheduling; Budget management", "problemSolvingSkills" : "Problem resolution; Process improvement", "outcomesObjectives" : "Ensure efficient patient flow; Achieve departmental goals; Maintain high quality care; Optimize staff utilization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Provides administrative and operational support of designated ambulatory clinic(s). Responsible for the day-to-day coordination, management, and supervision of the medical practice, supporting staff, and facilities. _**MINIMUM QUALIFICATIONS:**_ **EDUCATION, CERTIFICATION, AND/OR LICENSURE:** 1\\. High School Diploma or GED. **EXPERIENCE:** 1\\. Three (3) years of medical Office experience. 2\\. Three (3) years of customer service experience. _**PREFERRED QUALIFICATIONS:**_ **EDUCATION, CERTIFICATION, AND/OR LICENSURE:** 1\\. Associates degree. 2\\. Medical Assistant Certification. **EXPERIENCE:** 1\\. One (1) year of Supervisory experience. **CORE DUTIES AND RESPONSIBILITIES:** The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1\\. Provide daily supervision of the medical office staff. 2\\. Primary contact for VP, Director, or Administrator. 3\\. Address or escalate patient concerns and praise to include but not limited to: Billing and insurance inquiries. Patient experience within the designated practice. 4\\. Schedule front and back-office staff to meet the needs of the practice in a fiscally responsible manner within budgetary parameters. Handles all staff call-ins and ensures adequate clinic coverage. 5\\. Monitor and approve employee timekeeping per budget via KRONOS. 6\\. Identify and provide development to office staff. 7\\. Responsible for monitoring, ordering and maintaining appropriate supply levels. Maintaining equipment and overseeing building maintenance, and repairs. 8\\. Works with the Quality & Safety Manager to incorporate highest quality measures and participate in PSN (patient safety net) to provide protocols for the safety of our providers, staff, and patients. In addition, will be a proponent of patient satisfaction and modeling customer service to staff and providers. 9\\. Lead RCA (Root Cause Analysis) and PI (Performance Improvement) projects. 10\\. Participate in department meetings. 11\\. Responsible for staff selection. 12\\. Actively participate in the corrective action process for assigned direct reports. 13\\. Provide regular and ongoing feedback to staff to include but not limited to informal feedback, formal coaching sessions, and annual performance appraisals. 14\\. Serve as an EPIC super-user for ambulatory, cadence, prelude, etc. 15\\. Collaborate with Quality, EPIC Trainers and Leadership to develop and implement protocols and SOPs. 16\\. Promote a positive team-oriented culture in line with the mission, vision and values of WVU Medicine. 17\\. Ensure staff delivers industry leading patient care and experience. 18\\. Communicate verbally and in writing with patients, families and visitors in a general and professional manor. 19\\. Responsible for personal and staff education in the areas of: · Local, state and national regulatory compliance. · Healthcare delivery standards and best practices. 20\\. Delivers provider needs to division administrator or designee. **PHYSICAL REQUIREMENTS:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1\\. Sitting for long periods of time. 2\\. Performs occasional light work including standing, walking, bending, and lifting weights to ten pounds. 3\\. May be required to lift up to 20 lbs on an infrequent basis. **WORKING ENVIRONMENT:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1\\. Medical Office Environment. **SKILLS AND ABILITIES:** 1\\. Ability to prioritize competing demands. 2\\. Ability to resolve conflicts. 3\\. Ability to operate and learn computer software programs. 4\\. Customer service skills. 5\\. Ability to learn and interpret medical terminology. 6\\. Organization skills. 7\\. Ability to manage workflow for self and direct reports. **Additional Job Description:** **Scheduled Weekly Hours:** 40 **Shift:** **Exempt/Non-Exempt:** United States of America (Exempt) **Company:** BMC Berkeley Medical Center **Cost Center:** 491 BMC Obgyn **Address:** 2500 Hospital Drive Martinsburg West Virginia **Equal Opportunity Employer** **** West Virginia University Health System and its subsidiaries (collectively \"WVUHS\") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.", "summaryDescription" : "Ambulatory OB/GYN Supervisor at BMC Berkeley Medical Center. Manage daily operations. Oversee staff", "postedDate" : "2026-06-16T03:55:24.051", "createdAt" : "2026-06-16T03:55:24.021", "lastUpdated" : "2026-06-16T11:56:53.958", "ingestTimestamp" : "2026-06-16T03:55:24.021", "mongoId" : "6a3087dcf292fd229c08d9f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://wvumedicine.wd1.myworkdayjobs.com/WVUH/job/Berkeley-Medical-Center-BMC/Ambulatory-OB-GYN-Supervisor_JR26-37758", "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "OB/GYN operations", "Healthcare regulations", "Patient care protocols", "BLS certification" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 615.2172, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca42974d8ee00a09b0699", "title" : "Patient Service Representative", "company" : "Metro Vein Centers", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Service Representatives in Katy, United States, adjusted for the healthcare industry." }, "location" : "Katy, Texas, United States", "locations" : [ "Katy", "Texas", "United States" ], "timestamp" : "2026-06-16T01:33:42.789", "fingerprint" : "e3977473879c6e9a622aad7956a56798c2e3b80d2166d62f19760bafab1f028c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/metroveincenters/jobs/4250606009", "externalId" : "4250606009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Katy", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7857853,-95.8243956" } ], "locationText" : "Katy, Texas, United States", "employmentType" : "FULL_TIME", "rawDescription" : "Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient specialty clinic environment. This is not a traditional receptionist role. Our PSRs are critical to the patient experience and clinic flow—supporting patient check-in and check-out, medical scheduling, insurance verification, payment collection, and front-office coordination throughout the day. The ideal candidate thrives in a high-volume medical office environment, communicates professionally with patients and providers, and can confidently multitask between phones, scheduling, insurance verification, and in-person patient interaction. Candidates with prior experience in medical front desk operations, healthcare scheduling, patient access, insurance verification, or outpatient clinic workflows are strongly encouraged to apply. What Your Day Looks Like Greeting and checking in patients throughout the day Answering phones and assisting with appointment scheduling Verifying insurance eligibility and collecting copays or balances Managing EMR scheduling and patient documentation Supporting clinic flow alongside providers and clinical staff Assisting patients with billing questions, referrals, and appointment updates Balancing multiple priorities in a fast-paced outpatient clinic environment What You’ll Do Greet and check in patients professionally both in person and over the phone Verify insurance eligibility, benefits, and patient demographic information Schedule, reschedule, and confirm patient appointments within the EMR system Collect copays, coinsurance, balances, and required patient documentation Answer patient questions related to scheduling, billing, referrals, and treatments Maintain accurate patient records and scan required documentation into the EMR Support clinic flow and communication between providers, patients, and clinical teams De-escalate scheduling or patient concerns with professionalism and empathy Maintain a clean, organized, and welcoming front desk environment What You’ll Bring Strong customer service and communication skills in a patient-facing environment Ability to multitask between phones, scheduling, patient check-in, and administrative responsibilities Comfort working in a fast-paced outpatient medical office or clinic setting Strong attention to detail and accuracy when handling patient information and scheduling Professional demeanor with the ability to de-escalate patient concerns calmly and effectively Comfortable using EMR systems, scheduling platforms, and healthcare technology Team-oriented mindset with a proactive and dependable work style Bilingual English/Spanish skills are strongly preferred Education & Experience High school diploma or equivalent required 2+ years of customer service experience required Prior experience in a medical front desk, healthcare scheduling, patient access, dental office, urgent care, specialty clinic, or outpatient healthcare setting strongly preferred Experience with insurance verification, EMR scheduling, payment collection, or patient registration preferred This Role Is Great For Candidates With Experience In: Medical Front Desk Patient Access Healthcare Scheduling Insurance Verification Medical Reception Outpatient Clinics Dental Offices Urgent Care Specialty Medical Practices EMR Scheduling Medical Call Centers Patient Registration Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities Quarterly performance bonuses up to $1,500 Compensation Competitive base compensation based on experience Quarterly performance bonuses up to $1,500 The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Our values guide everything we do: Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.", "summaryDescription" : "Patient Service Representative at Metro Vein Centers", "postedDate" : "2026-06-14T21:37:23.025", "createdAt" : "2026-06-14T21:37:23.025", "lastUpdated" : "2026-06-16T01:33:42.789", "ingestTimestamp" : "2026-06-14T21:37:23.025", "mongoId" : "6a2ca42974d8ee00a09b0699", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 612.05, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d831a74d8ee00a0c16a78", "title" : "RN Ambulatory - Orthopedics", "company" : "Cleveland Clinic Health System", "industry" : "Healthcare", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for RN Ambulatory - Orthopedics in Westlake, OH, adjusted for mid-seniority and part-time employment." }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "RN License", "BLS" ], "timestamp" : "2026-06-16T01:43:46.444", "fingerprint" : "360974f419a9816fd3d3fa7b7345d7c03cccaa7faef53aa30aad7d21f1c26f30", "source" : "workday", "language" : "en", "applyUrl" : "https://ccf.wd1.myworkdayjobs.com/ClevelandClinicCareers/job/Westlake-Medical-Office-Building/RN-Ambulatory---Orthopedics_344404", "externalId" : "344404", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Westlake", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.4553232,-81.9179174" } ], "locationText" : "Westlake, Ohio, United States", "employmentType" : "PART_TIME", "experienceMinYears" : 1, "professionalSkills" : [ "Patient care", "Clinical documentation" ], "hardSkillsList" : [ "Patient assessment", "Medication administration", "Wound care" ], "hardSkills" : [ { "name" : "Patient assessment", "level" : "intermediate" }, { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Wound care", "level" : "intermediate" } ], "majorSkills" : "Ambulatory care, Orthopedics", "majorSkillsList" : [ "Ambulatory care", "Orthopedics" ], "coreResponsibilities" : "Provide direct patient care, Assess patient health conditions, Administer medications, Educate patients and families, Collaborate with healthcare team, Maintain patient records, Assist with procedures, Follow safety protocols", "teamCollaboration" : "Healthcare team", "domainKnowledge" : "Orthopedic care; Ambulatory care setting", "domainList" : [ "orthopedic-care", "ambulatory-care-setting" ], "domainSpecificKnowledge" : [ "Orthopedic care", "Ambulatory care setting" ], "toolProficiency" : [ "Epic" ], "communicationSkills" : "Patient education", "documentationSkills" : "Patient records", "qualificationsBasic" : "1+ year RN experience, Active RN license, BLS certification", "qualificationsPreferred" : "Epic experience preferred, Orthopedic experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. ## We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and ****The Power of Every One.**** ### Job Title RN Ambulatory - Orthopedics ### Location Westlake ### Facility Westlake Medical Office Building ### Department Ambulatory Operations Transition-Regional Operations ### Job Code F24007 ### Shift Days ### Schedule 8:00am-5:00pm ### Job Summary ### Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic's Orthopedic department is focused on treating patients with an array of conditions that affect the bones, muscles and joints including musculoskeletal tumors, joint replacements, adult reconstructive surgery, sports medicine, and spine health. **A caregiver in this position works 7:30am to 5:00pm.** A caregiver who excels in this role will: * Provide professional nursing care in an ambulatory setting. * Assess health status, complete nursing assessments, perform telephone triage and establish care plans. * Administer medications and treatments. * Initiate CPR and other emergency measures. * Notify the physician and/or Licensed Independent Provider (LIP) of abnormal findings. * Assist with specialized diagnostic procedures, therapeutic procedures and specialized patient care equipment. * Develop, evaluate, adapt and document health education and provide it to patients and families. * Cover other nursing roles within the department. * Travel within the region to support physician clinics and surgical procedures, as needed. Minimum qualifications for the ideal future caregiver include: * Graduate from an accredited school of nursing * Current state licensure as a Registered Nurse (RN) * Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross * One year of recent experience as an RN * Will consider LPN, Medical Assistant and/or other unlicensed clinical healthcare experience in substitution of RN experience if applicant is a current Cleveland Clinic caregiver in an ambulatory setting transferring into an RN role but remaining in the same current ambulatory Cleveland Clinic setting OR a current Cleveland Clinic caregiver in a clinical role within the same specialty area transferring into an ambulatory area Preferred qualifications for the ideal future caregiver include: * Bachelor of science in nursing (BSN) ****Physical Requirements:**** * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires corrected hearing and vision to normal range. * May requires some exposure to communicable diseases or bodily fluids. * Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. * Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. ****Personal Protective Equipment:**** * Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: [_https://info.flclearinghouse.com/_](https://info.flclearinghouse.com/) Please review the [_Equal Employment Opportunity poster_](https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal). Cleveland Clinic is pleased to be an equal employment opportunity employer.", "summaryDescription" : "RN Ambulatory - Orthopedics at Cleveland Clinic Health System. Skills: Ambulatory care, Orthopedics. Provide direct patient care. Assess patient health conditions", "postedDate" : "2026-06-13T21:37:59.010", "createdAt" : "2026-06-14T21:37:58.945", "lastUpdated" : "2026-06-16T01:43:46.444", "ingestTimestamp" : "2026-06-14T21:37:58.945", "mongoId" : "6a2d831a74d8ee00a0c16a78", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ccf.wd1.myworkdayjobs.com/ClevelandClinicCareers/job/Westlake-Medical-Office-Building/RN-Ambulatory---Orthopedics_344404", "salaryAnnualMin" : 58000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Patient assessment", "Medication administration", "Wound care", "Ambulatory care", "Orthopedics", "Patient care", "Clinical documentation", "Orthopedic care", "Ambulatory care setting", "RN License", "BLS", "Epic" ], "skillCount" : 12, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 610.8017, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30590af292fd229cf44f0d", "title" : "Voter Registration Canvasser", "industry" : "Government", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Voter Registration Canvasser in Paradise Valley, AZ, adjusted for the non-profit industry." }, "location" : "Paradise Valley, AZ", "locations" : [ "Paradise Valley, AZ" ], "timestamp" : "2026-06-16T08:29:49.460", "fingerprint" : "2f58b5dc4e694ff48de3491a9b6e17c8e0c3fba0f3d7f17fb46f3e713fb60948", "source" : "jazzhr", "language" : "en", "externalId" : "CIzboTHU2k", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paradise Valley", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5324295,-111.9505123" } ], "locationText" : "Paradise Valley, Arizona, United States", "coreResponsibilities" : "Register voters at polling locations, Engage with potential voters, Provide information on voter registration, Assist voters with registration forms, Meet daily registration targets", "domainKnowledge" : "Voter registration laws", "domainList" : [ "voter-registration-laws" ], "domainSpecificKnowledge" : [ "Voter registration laws" ], "communicationSkills" : "Public speaking", "specialRequirements" : "Must be 18 years or older, Must be a registered voter, Must have reliable transportation", "outcomesObjectives" : "Achieve daily registration goals", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Voter Registration Canvasser. Register voters at polling locations. Engage with potential voters", "createdAt" : "2026-06-15T22:17:08.807", "lastUpdated" : "2026-06-16T08:29:49.460", "ingestTimestamp" : "2026-06-15T22:17:08.807", "mongoId" : "6a30590af292fd229cf44f0d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 42000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Voter registration laws" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 608.7843, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30590af292fd229cf44f10", "title" : "Voter Registration Canvasser", "industry" : "Government", "salary" : { "min" : 30000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Voter Registration Canvasser in Raleigh, United States, adjusted for the non-profit industry." }, "location" : "North Raleigh, NC", "locations" : [ "North Raleigh, NC" ], "timestamp" : "2026-06-16T08:11:51.734", "fingerprint" : "3ba5dcd7c75a4c0ac407cff3ceaedf70cf079af50e1283283b042462a268d47f", "source" : "jazzhr", "language" : "en", "externalId" : "guHx94nJqL", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Raleigh", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.7803977,-78.6390989" } ], "locationText" : "Raleigh, North Carolina, United States", "coreResponsibilities" : "Register voters at assigned locations, Engage with community members, Provide information on voter registration, Collect completed registration forms, Meet daily registration targets", "domainKnowledge" : "Voter registration processes", "domainList" : [ "voter-registration-processes" ], "domainSpecificKnowledge" : [ "Voter registration processes" ], "communicationSkills" : "Public speaking", "specialRequirements" : "Evening and weekend work", "outcomesObjectives" : "Increase voter registration numbers", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Voter Registration Canvasser. Register voters at assigned locations. Engage with community members", "createdAt" : "2026-06-15T22:17:03.880", "lastUpdated" : "2026-06-16T08:11:51.734", "ingestTimestamp" : "2026-06-15T22:17:03.880", "mongoId" : "6a30590af292fd229cf44f10", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 30000, "salaryAnnualMax" : 40000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Voter registration processes" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 608.78125, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.85 }, { "id" : "69dde45c2beec4dd3d9a3f4f", "title" : "Nurse Practitioner - Ambulatory Hematology", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 130000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Nurse Practitioner - Ambulatory Hematology in Duarte, CA, adjusted for mid-seniority and healthcare industry." }, "location" : "United States-California-Duarte", "locations" : [ "United States-California-Duarte", "Hematology/Bone Marrow Transplant", "Onsite, Days, Days" ], "certifications" : [ "California RN license", "California NP License", "California NP Furnishing License", "DEA registration" ], "timestamp" : "2026-06-15T05:15:31.473", "fingerprint" : "fcad3049d511e125628a35e5e0a1ded7298177a0cff95734192b966f6d0c1f5c", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=223484", "externalId" : "223484", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Duarte", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1394513,-117.9772873" } ], "locationText" : "Duarte, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's Degree", "experienceMinYears" : 3, "professionalSkills" : [ "Medical management", "Patient care", "Medical intervention" ], "hardSkillsList" : [ "Physical examinations" ], "hardSkills" : [ { "name" : "Physical examinations", "level" : "intermediate" } ], "majorSkills" : "Ambulatory Hematology, Patient education, Performance improvement", "majorSkillsList" : [ "Ambulatory Hematology", "Patient education", "Performance improvement" ], "coreResponsibilities" : "Utilize nursing process in clinical practice, Assume responsibility for medical management, Perform physical examinations, Strive to maintain quality patient care, Develop and follow protocols, Assist in developing methods for medical care, Maintain open communication with physician, Develop and implement patient education, Provide education and counseling, Develop and participate in performance improvement activities, Enhance professional growth and development", "teamCollaboration" : "Collaboration with physician; Multidisciplinary health team", "domainKnowledge" : "Hematology; Oncology protocols", "domainList" : [ "hematology", "oncology-protocols" ], "domainSpecificKnowledge" : [ "Hematology", "Oncology protocols" ], "communicationSkills" : "Patient education; Counseling patients", "continuousLearning" : "Educational programs; Reviewing current literature; Attending in-service meetings; Workshops", "outcomesObjectives" : "Evaluate program effectiveness", "qualificationsBasic" : "Master's Degree or Doctorate Degree, Three years clinical experience, Current California RN license, California NP License, DEA registration", "qualificationsPreferred" : "Oncology experience, California NP Furnishing License within 6 months of hire", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Nurse Practitioner Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. We have an exciting opportunity for a Nurse Practitioner to join our Ambulatory Hematology team in Duarte, CA. We are searching for candidates with oncology experience, but we will also consider applicants with other relevant experience. If you have a passion to care for oncology patients, we encourage you to apply for this role. As a successful candidate, you will: Utilize the City of Hope nursing process in clinical practice. Assume responsibility for independent, direct medical management of a defined patient population, according to standardized procedures and in collaboration with a physician advisor or supervising physician. Perform physical examinations applying the medical model and nursing process to patient care problems that require medical intervention and skill. Strives to maintain consistency of quality patient care. Develop and follow protocols/standardized procedures for practice for Nurse Practitioners in the department. Assist in developing methods and systems for provision of medical care and overall department operations. Maintain open lines of communication with the physician and multidisciplinary health team regarding patient information. Develop and implement patient education activities; provides education and counseling to patients. Develop and participate in performance improvement activities to evaluate the program's effectiveness in meeting patient care and departmental needs. Enhance professional growth and development through participation in educational programs, reviewing current literature, attending in-service meetings, and workshops. Your qualifications should include: Master's Degree, or Doctorate Degree as Nurse Practitioner Three years clinical experience Required Certification/Licensure: Current California RN license California NP License California NP Furnishing License within 6 months of hire DEA within 6 months of hire National NP Board Certification through accrediting body Basic Life Support (BLS), CPR card through American Heart Association ACLS and PALS “City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.” City of Hope is an equal opportunity employer. United States-California-Duarte", "summaryDescription" : "Nurse Practitioner - Ambulatory Hematology at City of Hope. Skills: Ambulatory Hematology, Patient education, Performance improvement. Utilize nursing process in clinical practice. Assume responsibility for medical management", "createdAt" : "2026-06-14T01:16:34.648", "lastUpdated" : "2026-06-15T05:15:31.473", "ingestTimestamp" : "2026-06-14T01:16:34.648", "mongoId" : "69dde45c2beec4dd3d9a3f4f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Physical examinations", "Ambulatory Hematology", "Patient education", "Performance improvement", "Medical management", "Patient care", "Medical intervention", "Hematology", "Oncology protocols", "California RN license", "California NP License", "California NP Furnishing License", "DEA registration" ], "skillCount" : 13, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 608.69666, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cb51874d8ee00a09ebd49", "title" : "Physical Therapist - Float", "company" : "Upstream Rehabilitation", "industry" : "Healthcare", "salary" : { "min" : 78000.0, "max" : 90000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "1805 Loucks Road, Suite 200, York, PA, 17408-7903", "locations" : [ "1805 Loucks Road", "Suite 200", "York", "PA", "17408-7903", "781 Far Hills Drive", "Suite 400", "New Freedom", "PA", "17349-8424", "492 N. Main Street", "Red Lion", "PA", "17356", "2556 Eastern Blvd", "Suite 15", "York", "PA", "17402", "Manchester", "PA" ], "certifications" : [ "Physical Therapist License" ], "timestamp" : "2026-06-16T02:28:49.893", "fingerprint" : "3021dccaa5807e1401521736f716b6b35c63875e415f66f7881ae13efc25e54c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://yourfuture.urpt.com/job/5164372007/?gh_jid=5164372007", "externalId" : "5164372007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "York", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9624930,-76.7276989" } ], "locationText" : "York, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Graduate", "professionalSkills" : [ "Patient care", "Therapeutic exercise" ], "hardSkillsList" : [ "Patient assessment", "Treatment planning" ], "hardSkills" : [ { "name" : "Patient assessment", "level" : "intermediate" }, { "name" : "Treatment planning", "level" : "intermediate" } ], "majorSkills" : "Physical therapy, Patient rehabilitation", "majorSkillsList" : [ "Physical therapy", "Patient rehabilitation" ], "coreResponsibilities" : "Evaluate patient conditions, Develop treatment plans, Provide therapeutic interventions, Educate patients and families, Document patient progress, Collaborate with healthcare team, Maintain patient records, Ensure compliance with regulations", "teamCollaboration" : "Healthcare team", "domainKnowledge" : "Orthopedics; Neurology; Geriatrics", "domainList" : [ "orthopedics", "neurology", "geriatrics" ], "domainSpecificKnowledge" : [ "Orthopedics", "Neurology", "Geriatrics" ], "toolProficiency" : [ "EMR systems" ], "communicationSkills" : "Patient education", "documentationSkills" : "Patient charting", "problemSolvingSkills" : "Patient assessment", "outcomesObjectives" : "Improve patient function; Restore mobility; Reduce pain", "qualificationsBasic" : "Physical therapy degree, State licensure as PT", "qualificationsPreferred" : "Experience in outpatient setting, Experience with electronic medical records", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Physical Therapist – Outpatient Ortho FLOAT for York County, Pennsylvania Build Your Outpatient Physical Therapy Career with us! At Drayer Physical Therapy, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient orthopedic physical therapy.  We’re hiring full-time, part-time, and PRN Physical Therapists — including new grads — who want competitive pay, strong mentorship, and a clear path to professional growth that flexes with every stage of your career.  Why Clinicians Choose Drayer Physical Therapy Competitive Physical Therapist salary: $78,000 to $ 90,000 Achievable monthly clinical bonus program, over 90% of clinicians qualify Student loan repayment assistance – directly to the principle of your loan! 100% employer paid medical health insurance premium option available Dental and Vision insurance 401(k) with company match Generous PTO and paid holidays Structured onboarding for new-grad Physical Therapists and ongoing mentorship In-house Residency/Fellowship programs and robust CEU opportunities – with annual allowance! Path to clinic ownership / partnership for long-term growth Modern clinical technology that reduces documentation time so you can focus on patients Supportive team and leadership invested in your success What You’ll Do as a Physical Therapist Develop individualized, evidence-based care plans for your patients Deliver high-quality, outcomes-driven therapy Collaborate with peers in a fun, values-driven team environment Build lasting connections with patients and local providers Continue learning and growing through Upstream’s education and development programs Qualifications Graduate of an accredited Physical Therapy program (DPT or equivalent) Active Pennsylvania Physical Therapist license (or eligible)   A Better Place to Build Your PT Career When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic. Our central support teams handle the administrative work, so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream. Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.", "summaryDescription" : "Physical Therapist - Float at Upstream Rehabilitation. Skills: Physical therapy, Patient rehabilitation. Evaluate patient conditions. Develop treatment plans", "postedDate" : "2026-06-14T20:09:59.520", "createdAt" : "2026-06-14T20:09:59.520", "lastUpdated" : "2026-06-16T02:28:49.893", "ingestTimestamp" : "2026-06-14T20:09:59.520", "mongoId" : "6a2cb51874d8ee00a09ebd49", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Patient assessment", "Treatment planning", "Physical therapy", "Patient rehabilitation", "Patient care", "Therapeutic exercise", "Orthopedics", "Neurology", "Geriatrics", "Physical Therapist License", "EMR systems" ], "skillCount" : 11, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 606.2607, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c93ab74d8ee00a0988b02", "title" : "Patient Service Representative", "company" : "Jane Pauley Community Health Center", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Service Representative in Indianapolis, adjusted for the healthcare industry and company size." }, "location" : "Indianapolis, Indiana, United States", "locations" : [ "Indianapolis", "Indiana", "United States" ], "timestamp" : "2026-06-16T02:04:31.458", "fingerprint" : "63c4f76b8fb945044c73c02997cfb60a93a369a5d844573857467addcdca63a1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thejanepauleycommunityhealthcenterinc/jobs/4259181009", "externalId" : "4259181009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7683331,-86.1583502" } ], "locationText" : "Indianapolis, Indiana, United States", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Interpersonal skills" ], "hardSkillsList" : [ "Data entry", "Insurance verification", "Scheduling", "Registration", "Money handling" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Registration", "level" : "intermediate" }, { "name" : "Money handling", "level" : "intermediate" } ], "majorSkills" : "Patient scheduling, Insurance verification, Customer service", "majorSkillsList" : [ "Patient scheduling", "Insurance verification", "Customer service" ], "coreResponsibilities" : "Greet and assist patients and families, Schedule patient appointments, Manage inbound calls, Collect and verify patient demographics, Verify insurance information, Determine patient eligibility for financial assistance, Obtain required documentation, Collect patient co-payments, Follow money handling procedures, Assist with medical record requests, Respond to correspondence, Respond to messages, Maintain cleanliness of waiting area, Provide coverage across JPCHC locations, Participate in meetings", "teamCollaboration" : "Departmental meetings; Organizational meetings", "domainKnowledge" : "Medical office practices; Community health; Integrated care; Whole-person care", "domainList" : [ "medical-office-practices", "community-health", "integrated-care", "whole-person-care" ], "domainSpecificKnowledge" : [ "Medical office practices", "Community health", "Integrated care", "Whole-person care" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Data entry", "specialRequirements" : "Reliable transportation, Flexibility to support multiple practice sites, Travel between practice sites", "qualificationsBasic" : "High School Diploma or equivalent (GED), At least two (2) years of experience in an ambulatory healthcare setting, Basic computer literacy and accuracy in data entry", "qualificationsPreferred" : "High School Diploma or equivalent (GED) preferred, Knowledge of medical office practices required", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You’ll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC’s money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry Why You’ll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what’s ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!", "summaryDescription" : "Patient Service Representative at Jane Pauley Community Health Center. Skills: Patient scheduling, Insurance verification, Customer service. Greet and assist patients and families. Schedule patient appointments", "postedDate" : "2026-06-14T20:06:16.995", "createdAt" : "2026-06-14T20:06:16.995", "lastUpdated" : "2026-06-16T02:04:31.458", "ingestTimestamp" : "2026-06-14T20:06:16.995", "mongoId" : "6a2c93ab74d8ee00a0988b02", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Data entry", "Insurance verification", "Scheduling", "Registration", "Money handling", "Patient scheduling", "Customer service", "Interpersonal skills", "Medical office practices", "Community health", "Integrated care", "Whole-person care" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 602.97925, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 28690, "totalPages" : 574, "hasNext" : true, "hasPrevious" : false } }

Ambulatory Patient Access Registration Representative Float Jobs in New York

Patient Access Representative

Patient Access Representative

Patient Access Representative

Medical Assistant/Patient Service Representative - Float

Patient Access Representative

Patient Access Representative III

Patient Access Representative III - OC

Patient Access Representative

Lead Patient Access Advocate

Patient Access Representative III

Patient Access Representative 3

Patient Access Specialist

Patient Access Manager

Patient Access Advocate PT Days

Patient Access Representative

Patient Services Representative - Front Desk

Financial Counselor - Patient Registration ED

Patient Services Representative - Front Desk

Patient Services Representative - Front Desk

Patient Access Specialist 1

Patient Access Representative 2 (On-Site)

Patient Access Representative

Ambulatory Patient Access Representative - Float (West)

Patient Office Representative II

Patient Access Associate Representative

Patient Service Representative

Patient Access Advocate, PRN

Patient Services Representative 2

Patient Service Representative

Patient Access Representative - Emergency Department - PRN

Patient Access Representative - Emergency Department - PRN

Patient Access Advocate

Patient Service Representative

Patient Registrar

Patient Access Advocate, PRN Nights

Float Team Patient Care Technician

Voter Registration Canvasser

Voter Registration Canvasser

Voter Registration Canvasser

PRN Patient Access Registrar

Voter Registration Canvasser

Patient Access Liaison

Ambulatory OB/GYN Supervisor

Patient Service Representative

RN Ambulatory - Orthopedics

Voter Registration Canvasser

Voter Registration Canvasser

Nurse Practitioner - Ambulatory Hematology

Physical Therapist - Float

Patient Service Representative

Common Questions