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Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. 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Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Continuous improvement, Risk management, Stakeholder management. Serve as local leadership representative for quality office. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. 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Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Records management, Process improvement. Serve as local leadership representative for quality. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Continuous improvement, Stakeholder management. Serve as local leadership representative for quality office. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Process Improvement, Stakeholder Coordination. Serve as local leadership representative for quality. Support QMS implementation", "createdAt" : "2026-06-15T23:09:13.546", "lastUpdated" : "2026-06-16T08:54:12.786", "ingestTimestamp" : "2026-06-15T23:09:13.546", "mongoId" : "6a3057caf292fd229cf3e10f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 108500, "salaryAnnualMax" : 155500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "QMS implementation", "Audit resolution", "Process development", "Onboarding program development", "Leadership", "Self-awareness", "Quality Management System", "Process Improvement", "Stakeholder Coordination", "Quality management", "Process improvement", "Risk management", "Stakeholder management", "Project planning", "Quality planning", "Risk planning", "AEC industry" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057fbf292fd229cf3f534", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T08:56:22.324", "fingerprint" : "a348a0f910898be7decab560045a27fbde6bba60e5c61082bf9ec7621a57feeb", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Management, Process Improvement, Risk Management", "majorSkillsList" : [ "Quality Management", "Process Improvement", "Risk Management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support implementation of Quality Management System (QMS), Advance culture of quality in partnership with area, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on support needs, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee on-boarding program, Maintain new employee on-boarding program, Respond to staff questions on policies, Respond to staff questions on procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Cross-functional with area leadership; Local project teams; Quality Office; Area Leadership", "projectManagementSkills" : [ "Project Management Plan development", "Quality Management Plan development", "Risk Management Plan development" ], "domainKnowledge" : "AEC consulting; Service delivery models; Client demands", "domainList" : [ "aec-consulting", "service-delivery-models", "client-demands" ], "domainSpecificKnowledge" : [ "AEC consulting", "Service delivery models", "Client demands" ], "continuousLearning" : "Training and support monitoring", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. Support implementation of Quality Management System (QMS)", "createdAt" : "2026-06-15T23:08:58.597", "lastUpdated" : "2026-06-16T08:56:22.324", "ingestTimestamp" : "2026-06-15T23:08:58.597", "mongoId" : "6a3057fbf292fd229cf3f534", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality Management", "Process Improvement", "Risk Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management", "Project Management Plan development", "Quality Management Plan development", "Risk Management Plan development", "AEC consulting", "Service delivery models", "Client demands" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057bdf292fd229cf3da00", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 164500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for seniority and company size." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T06:18:38.079", "fingerprint" : "5b82c57fedd10b7d002b6f0c5a571537a6a5f9d87df4d384e8781b98c878c626", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality management, Records management, Process improvement", "majorSkillsList" : [ "Quality management", "Records management", "Process improvement" ], "coreResponsibilities" : "Serve as local leadership representative, Support QMS implementation, Advance quality culture, Provide guidance on project plans, Coordinate project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop onboarding program, Maintain onboarding program, Respond to staff questions, Respond to staff issues, Identify training opportunities, Monitor loss trends", "teamCollaboration" : "Area leadership; Quality Office; Local project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "PMP", "QMP", "RMP" ], "domainKnowledge" : "Quality Management System (QMS); Integrated Logistics Group (ILG)", "domainList" : [ "quality-management-system-qms", "integrated-logistics-group-ilg" ], "domainSpecificKnowledge" : [ "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Understand reporting systems, Understand core quality processes, Fulfill project responsibilities, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Enhancing quality culture", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Records management, Process improvement. Serve as local leadership representative. Support QMS implementation", "createdAt" : "2026-06-15T23:08:39.389", "lastUpdated" : "2026-06-16T06:18:38.079", "ingestTimestamp" : "2026-06-15T23:08:39.389", "mongoId" : "6a3057bdf292fd229cf3da00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 164500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality management", "Records management", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "PMP", "QMP", "RMP", "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3052b4f292fd229cf0f7ac", "title" : "Events and Client Experience Manager", "company" : "Analysys Mason", "industry" : "Marketing And Advertising", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Events and Client Experience Manager in London, UK, adjusted for the consulting industry." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T06:26:14.652", "fingerprint" : "5a316145ed6a3b9fcf426f866c43c0ba641c6c780422d7219d04f4d1b09313f1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AnalysysMason1/744000132216259-events-and-client-experience-manager", "externalId" : "744000132216259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "CRM, Marketing automation, Social media, Event management platforms", "professionalSkills" : [ "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration" ], "hardSkillsList" : [ "Event planning", "Budget management", "Supplier management", "Logistics management", "Content development", "Messaging development", "Agenda development" ], "hardSkills" : [ { "name" : "Event planning", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Supplier management", "level" : "intermediate" }, { "name" : "Logistics management", "level" : "intermediate" }, { "name" : "Content development", "level" : "intermediate" }, { "name" : "Messaging development", "level" : "intermediate" }, { "name" : "Agenda development", "level" : "intermediate" } ], "majorSkills" : "Event strategy, Client experience, Brand awareness, Client engagement", "majorSkillsList" : [ "Event strategy", "Client experience", "Brand awareness", "Client engagement" ], "coreResponsibilities" : "Shape and deliver events, Own end to end planning, Own end to end delivery, Manage event agendas, Manage event budgets, Manage event suppliers, Manage event logistics, Manage attendee experience, Manage speakers, Manage invitations, Manage communications, Manage promotion, Develop compelling event content, Develop compelling event messaging, Develop compelling event agendas, Use CRM for event targeting, Use CRM for engagement, Use CRM for follow up, Use audience insight for targeting, Use audience insight for engagement, Use audience insight for follow up, Manage relationships with external organisers, Manage relationships with partners, Manage relationships with suppliers, Capture outcomes after events, Share leads and insights, Track event performance, Track event ROI, Drive consistent event approach, Drive centrally coordinated event approach", "teamCollaboration" : "Work with consulting teams; Work with research teams; Work with digital teams; Work with content teams; Work with design teams; Work with Marketing; Work with Design; Work with stakeholders across organisation; Share best practice; Help teams maximise value", "projectManagementSkills" : [ "Event planning", "Budget management", "Supplier management", "Logistics management" ], "domainKnowledge" : "Technology-intensive industries; Digital change; Connectivity; Inclusion", "domainList" : [ "technology-intensive-industries", "digital-change", "connectivity", "inclusion" ], "domainSpecificKnowledge" : [ "Technology-intensive industries", "Digital change", "Connectivity", "Inclusion" ], "communicationSkills" : "Event promotion; Event communications", "continuousLearning" : "Continuous training; Professional development; Personal development; Career coaching", "problemSolvingSkills" : "Analytical skills; Interpret performance data", "outcomesObjectives" : "Raise brand awareness; Deepen client engagement; Contribute to commercial success; Deliver maximum impact across channels; Demonstrate ROI", "qualificationsBasic" : "Significant experience in B2B or professional services, Focus on events, client engagement, relationship management, Stakeholder management skills, Confidence working with senior colleagues, Confidence working with external partners, Analytical skills, Ability to interpret performance data, Ability to demonstrate ROI, Client first mindset, Passion for creating impactful client experiences", "qualificationsPreferred" : "Knowledge of Microsoft Dynamics, Knowledge of LinkedIn tools", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are Analysys Mason, the award-winning specialist management consultancy for technology-intensive industries. We help clients make high stakes technology decisions with confidence, and we turn those decisions into action. Our sector expertise includes telecoms, digital infrastructure, software, IT services, space, defence, manufacturing and logistics. Since 1985 we have grown to 400+ professionals across 17 offices in 13 countries, and our experts have delivered work in more than 140 countries. We built our reputation on deep analytical insight and advanced economic modelling. Over more than four decades, Analysys Mason has evolved into a trusted adviser to businesses, investors and governments worldwide. Our experts deliver high-impact results and transformative change across our clients’ most critical strategic, regulatory, technology, transaction and transformation initiatives. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We help businesses, governments and investors use technology to create a world that is more connected, competitive, sustainable and secure. This is a role where strategy meets delivery. You will be instrumental in strengthening Analysys Mason’s client relationships, by designing and delivering impactful events that bring our expertise to life and creating meaningful connections with senior executive audiences. Supporting our Campaign and Brand Managers, you will work closely with colleagues across the business to plan and deliver events that raise brand awareness, deepen client engagement and contribute to the commercial success of Analysys Mason. You will collaborate with our consulting, research, digital, content and design teams to ensure every event is aligned with our strategic priorities and delivers maximum impact across all channels. You will also work closely with stakeholders across the organisation to build a more consistent and coordinated approach to events, sharing best practice and helping teams maximise the value of client interactions. This is a hybrid role where you will meet with your team in the London office at least twice a week, building strong relationships with your team and the wider business. Your role will be key to Analysys Mason’s growth trajectory, and your day-to-day responsibilities will include: * partnering with senior stakeholders across consulting and research to shape and deliver events aligned to strategic growth priorities * owning the end to end planning and delivery of events, including agendas, budgets, suppliers, logistics and attendee experience * managing speakers, invitations, communications and promotion across relevant marketing channels * developing compelling event content, messaging and agendas for senior executive audiences, working closely with Marketing and Design * using CRM and audience insight to inform event targeting, engagement and follow up * managing relationships with external event organisers, partners and suppliers * capturing outcomes after events, sharing leads and insights, and tracking performance and ROI * driving a consistent, centrally coordinated approach to events across offices. ## Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. For this specific role, we are looking for the following skillset: * significant experience in a B2B or professional services environment, with a strong focus on events, client engagement and relationship management * strong stakeholder management skills, with confidence working with senior colleagues and external partners in a global context * strong analytical skills, with the ability to interpret performance data and demonstrate ROI * experience using CRM, marketing automation, social media or event management platforms (knowledge of Microsoft Dynamics or LinkedIn tools is an advantage) * a client first mindset, with a passion for creating impactful and memorable client experiences. ## Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: * annual bonus * 25 days of annual leave * employer pension contribution * enhanced maternity leave * enhanced family leave (paternity, adoption, shared, etc) * private health and dental care * mental wellbeing app * flexible working * your birthday off * stepped career progression * continuous training for professional and personal development * career coaching programmes * volunteering days * Cycle-to-Work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons.", "summaryDescription" : "Events and Client Experience Manager at Analysys Mason. Skills: Event strategy, Client experience, Brand awareness, Client engagement. Shape and deliver events. Own end to end planning", "postedDate" : "2026-06-15T14:21:51.000", "createdAt" : "2026-06-15T21:51:47.008", "lastUpdated" : "2026-06-16T06:26:14.652", "ingestTimestamp" : "2026-06-15T21:51:47.008", "mongoId" : "6a3052b4f292fd229cf0f7ac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Event planning", "Budget management", "Supplier management", "Logistics management", "Content development", "Messaging development", "Agenda development", "Event strategy", "Client experience", "Brand awareness", "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration", "Technology-intensive industries", "Digital change", "Connectivity", "Inclusion" ], "skillCount" : 19, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304fcef292fd229ceea1f6", "title" : "Events and Client Experience Manager", "company" : "Analysys Mason", "industry" : "Marketing And Advertising", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Events and Client Experience Manager in London, UK, adjusted for the consulting industry." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T08:18:08.359", "fingerprint" : "f86db493b4b8fc1f1c5235a0058cfe58dda8af5fde1736c31fc33c6e7a724f15", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AnalysysMason1/744000132216259-events-and-client-experience-manager", "externalId" : "744000132216259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "CRM, Marketing automation, Social media platforms, Event management platforms", "professionalSkills" : [ "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration" ], "majorSkills" : "Event planning, Client experience, Brand awareness, Client engagement", "majorSkillsList" : [ "Event planning", "Client experience", "Brand awareness", "Client engagement" ], "coreResponsibilities" : "Shape and deliver events, Own end to end planning, Own end to end delivery, Manage event agendas, Manage event budgets, Manage event suppliers, Manage event logistics, Manage attendee experience, Manage speakers, Manage invitations, Manage communications, Manage promotion, Develop compelling event content, Develop event messaging, Develop event agendas, Use CRM for event targeting, Use audience insight for event targeting, Manage relationships with external organisers, Manage relationships with partners, Manage relationships with suppliers, Capture outcomes after events, Share leads and insights, Track event performance, Track event ROI, Drive consistent event approach, Drive centrally coordinated event approach", "teamCollaboration" : "Work with consulting teams; Work with research teams; Work with digital teams; Work with content teams; Work with design teams; Work with Marketing; Work with Design; Work with stakeholders across organisation", "projectManagementSkills" : [ "Event planning", "Budget management", "Supplier management", "Logistics management" ], "domainKnowledge" : "Technology-intensive industries; Management consulting", "domainList" : [ "technology-intensive-industries", "management-consulting" ], "domainSpecificKnowledge" : [ "Technology-intensive industries", "Management consulting" ], "toolProficiency" : [ "CRM", "Marketing automation platforms", "Social media platforms", "Event management platforms" ], "communicationSkills" : "Event promotion; Event communications", "continuousLearning" : "Continuous training; Professional development; Personal development; Career coaching", "problemSolvingSkills" : "Analytical skills; Interpret performance data", "outcomesObjectives" : "Raise brand awareness; Deepen client engagement; Contribute to commercial success; Deliver maximum impact across channels; Demonstrate ROI", "qualificationsBasic" : "Significant experience in B2B or professional services, Focus on events, client engagement, relationship management, Stakeholder management skills, Confidence working with senior colleagues, Confidence working with external partners, Analytical skills, Ability to interpret performance data, Ability to demonstrate ROI, Client first mindset, Passion for creating impactful client experiences", "qualificationsPreferred" : "Knowledge of Microsoft Dynamics, Knowledge of LinkedIn tools", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are Analysys Mason, the award-winning specialist management consultancy for technology-intensive industries. We help clients make high stakes technology decisions with confidence, and we turn those decisions into action. Our sector expertise includes telecoms, digital infrastructure, software, IT services, space, defence, manufacturing and logistics. Since 1985 we have grown to 400+ professionals across 17 offices in 13 countries, and our experts have delivered work in more than 140 countries. We built our reputation on deep analytical insight and advanced economic modelling. Over more than four decades, Analysys Mason has evolved into a trusted adviser to businesses, investors and governments worldwide. Our experts deliver high-impact results and transformative change across our clients’ most critical strategic, regulatory, technology, transaction and transformation initiatives. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We help businesses, governments and investors use technology to create a world that is more connected, competitive, sustainable and secure. This is a role where strategy meets delivery. You will be instrumental in strengthening Analysys Mason’s client relationships, by designing and delivering impactful events that bring our expertise to life and creating meaningful connections with senior executive audiences. Supporting our Campaign and Brand Managers, you will work closely with colleagues across the business to plan and deliver events that raise brand awareness, deepen client engagement and contribute to the commercial success of Analysys Mason. You will collaborate with our consulting, research, digital, content and design teams to ensure every event is aligned with our strategic priorities and delivers maximum impact across all channels. You will also work closely with stakeholders across the organisation to build a more consistent and coordinated approach to events, sharing best practice and helping teams maximise the value of client interactions. This is a hybrid role where you will meet with your team in the London office at least twice a week, building strong relationships with your team and the wider business. Your role will be key to Analysys Mason’s growth trajectory, and your day-to-day responsibilities will include: * partnering with senior stakeholders across consulting and research to shape and deliver events aligned to strategic growth priorities * owning the end to end planning and delivery of events, including agendas, budgets, suppliers, logistics and attendee experience * managing speakers, invitations, communications and promotion across relevant marketing channels * developing compelling event content, messaging and agendas for senior executive audiences, working closely with Marketing and Design * using CRM and audience insight to inform event targeting, engagement and follow up * managing relationships with external event organisers, partners and suppliers * capturing outcomes after events, sharing leads and insights, and tracking performance and ROI * driving a consistent, centrally coordinated approach to events across offices. ## Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. For this specific role, we are looking for the following skillset: * significant experience in a B2B or professional services environment, with a strong focus on events, client engagement and relationship management * strong stakeholder management skills, with confidence working with senior colleagues and external partners in a global context * strong analytical skills, with the ability to interpret performance data and demonstrate ROI * experience using CRM, marketing automation, social media or event management platforms (knowledge of Microsoft Dynamics or LinkedIn tools is an advantage) * a client first mindset, with a passion for creating impactful and memorable client experiences. ## Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: * annual bonus * 25 days of annual leave * employer pension contribution * enhanced maternity leave * enhanced family leave (paternity, adoption, shared, etc) * private health and dental care * mental wellbeing app * flexible working * your birthday off * stepped career progression * continuous training for professional and personal development * career coaching programmes * volunteering days * Cycle-to-Work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons.", "summaryDescription" : "Events and Client Experience Manager at Analysys Mason. Skills: Event planning, Client experience, Brand awareness, Client engagement. Shape and deliver events. Own end to end planning", "postedDate" : "2026-06-15T14:21:51.000", "createdAt" : "2026-06-15T21:42:10.843", "lastUpdated" : "2026-06-16T08:18:08.359", "ingestTimestamp" : "2026-06-15T21:42:10.843", "mongoId" : "6a304fcef292fd229ceea1f6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Event planning", "Client experience", "Brand awareness", "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration", "Budget management", "Supplier management", "Logistics management", "Technology-intensive industries", "Management consulting", "CRM", "Marketing automation platforms", "Social media platforms", "Event management platforms" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3066e8f292fd229cfb6da1", "title" : "Director of Warehouse and Distribution", "company" : "Kent Outdoors", "industry" : "Logistics", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Warehouse and Distribution in Pooler, United States, adjusted for industry and company size." }, "location" : "Pooler, GA", "locations" : [ "Pooler", "GA" ], "timestamp" : "2026-06-16T08:47:19.562", "fingerprint" : "6e0a38240362cdb94a72d33e88bd9ee05626a46b6f45d5f5e84d66d818c2bbb5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://kentoutdoors.com/careers?gh_jid=5263338008", "externalId" : "5263338008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pooler", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.1158983,-81.2495131" } ], "locationText" : "Pooler, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Director", "technicalSkills" : "WMS software", "professionalSkills" : [ "Warehouse management", "Distribution management", "Inventory control", "Logistics operations", "Team leadership", "Process improvement", "Vendor management", "Budget management", "Performance metrics" ], "hardSkillsList" : [ "Warehouse operations", "Distribution operations", "Inventory management", "Logistics planning", "Budgeting", "Performance analysis" ], "hardSkills" : [ { "name" : "Warehouse operations", "level" : "intermediate" }, { "name" : "Distribution operations", "level" : "intermediate" }, { "name" : "Inventory management", "level" : "intermediate" }, { "name" : "Logistics planning", "level" : "intermediate" }, { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" } ], "majorSkills" : "Warehouse operations, Distribution management, Inventory control", "majorSkillsList" : [ "Warehouse operations", "Distribution management", "Inventory control" ], "coreResponsibilities" : "Oversee daily warehouse operations, Manage inventory levels and accuracy, Ensure efficient distribution processes, Lead and develop warehouse staff, Implement and maintain warehouse safety standards, Manage warehouse budget and expenses, Optimize warehouse layout and workflow, Collaborate with logistics and supply chain teams, Monitor and report on key performance indicators, Manage relationships with vendors and carriers, Ensure compliance with regulations", "teamCollaboration" : "Logistics teams; Supply chain teams; Warehouse staff", "domainKnowledge" : "Warehouse operations; Distribution logistics; Inventory management systems", "domainList" : [ "warehouse-operations", "distribution-logistics", "inventory-management-systems" ], "domainSpecificKnowledge" : [ "Warehouse operations", "Distribution logistics", "Inventory management systems" ], "toolProficiency" : [ "WMS software" ], "communicationSkills" : "Performance reporting; Vendor communication", "documentationSkills" : "Safety procedures; Process documentation", "innovationCreativity" : "Process optimization", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "outcomesObjectives" : "Maintain inventory accuracy; Improve operational efficiency; Reduce distribution costs; Ensure timely order fulfillment; Enhance warehouse safety", "qualificationsBasic" : "5+ years of experience in warehouse operations, 3+ years of experience in a management role, Experience with WMS software", "qualificationsPreferred" : "Bachelor's degree in Supply Chain Management or related field, Experience with Lean or Six Sigma methodologies", "workSiteFlexibility" : "Onsite", "rawDescription" : "For over 50 years KENT OUTDOORS has been the ultimate destination for outdoor enthusiasts, offering a curated collection of industry-leading brands driven by the pure pursuit of adventure. KENT Outdoors is a collection of brands all obsessively focused on building the most innovative and reliable equipment for use in our most revered natural playgrounds. We relentlessly dream, build, and offer products that empower the very best days outside. We’re a collection of outdoor fanatics, product geeks, marketing mavens, and entrepreneurs all focused on pushing through boundaries, both on land, and in the water. Holding true to our roots while evolving for the future, the family of KENT brands today includes Absolute Outdoors, Arctic Shield, Aquaglide, Arbor Snowboards, Barefoot International, BOTE, Connelly, FatSac, Freedom Foil, Full Throttle, HO Sports, Hyperlite, KENT, Liquid Force, Margaritaville, O’Brien, and Onyx. Your Impact The Director of Warehouse and Distribution is responsible for management of the new Pooler, GA facility (170,000 sq. ft. building, with 20 team members) and all aspects of distribution within the facilities. This role will develop and implement strategies for improving Key Performance Indicators including shrink, incident rates, overtime, pick rates, order accuracy, and customer satisfaction. The Director will be an expert in Safety, Continuous Improvement, and Warehouse Operations. What You’ll Do Maintains inbound receiving process while focusing on maintaining or improving container receiving times. Controls inventory levels by managing a robust cycle count process Complies with federal, state, and local warehousing, material handling, and shipping requirements. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Implementing and Managing the Safety Program Maintains physical condition of warehouse by planning and implementing new design layouts to improve efficiency Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Completes warehouse operational requirements by scheduling and assigning employees Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintaining a close relationship with local staffing agencies will be important. Maintains warehouse staff job results by coaching, counseling, and disciplining employees Maintains professional and technical knowledge by attending educational workshops Contributes to team effort by accomplishing related results as needed. Monitor, manage, and communicate key KPI’s across all phases of operations Maintain a relationship with local law enforcement and fire departments and ensure our facility is up to code This role will be the point of contact for anything related to managing the facility. This included, fire department, police department, security system, inbound and outbound freight companies, and more. What You’ve Accomplished Proven work experience as a Warehouse Manager or Director of Warehousing is a must have. Expertise in creating warehouse management procedures and best practices Proven ability to implement process improvement initiatives Strong knowledge of warehousing Key Performance Indicators (KPIs) Hands on experience with warehouse management software and databases Leadership skills and ability manage staff Strong decision making and problem-solving skills Excellent communication skills Experience implementing or managing a safety program is required Continuous Improvement Experience is preferred Bachelor Degree is preferred How You Thrive You go “all out.”  You tend to approach everything you do with velocity.  From your next exhilarating outdoor adventure to scaling meaningful peaks at work, you act with speed, direction, ethics, and forethought. Your efficiency is rooted in the knowledge that resources are not infinite. You are goal-oriented and focused on outcomes. When you see a challenge or obstacle to overcome, you jump in collaboratively to find a solution; team achievements should be celebrated more than individual performance. You are compelled to share your perspective because it is rooted in experience and synthesis thinking - you know that healthy debate yields better decisions. You are humble despite your impressive past accomplishments. Your communication style is honest and forthright, yet empathetic, with everyone.  KENT Outdoors is proud to be an Equal Opportunity Employer. ", "summaryDescription" : "Director of Warehouse and Distribution at Kent Outdoors. Skills: Warehouse operations, Distribution management, Inventory control. Oversee daily warehouse operations. 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"Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306ca6f292fd229cfd5243", "title" : "Director of Health and Wellness", "company" : "Senior Lifestyle", "industry" : "Hospital And Health Care", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Health and Wellness in North Wales, United States, adjusted for industry and company size." }, "location" : "North Wales, PA, United States", "locations" : [ "North Wales", "PA", "United States" ], "certifications" : [ "LPN/LVN or RN license" ], "timestamp" : "2026-06-16T10:05:20.867", "fingerprint" : "84387643cb52efec6e1456a0bbf8d465f79fd2846021539b8cecd8378852ac4e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SeniorLifestyle1/744000132220246-director-of-health-and-wellness", "externalId" : "744000132220246", "industryFunction" : { }, "structuredLocations" : [ { "city" : "North Wales", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2109404,-75.2782317" } ], "locationText" : "North Wales, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "professionalSkills" : [ "Clinical budget management", "Resident assessment", "Care planning", "Staff training", "Regulatory compliance", "Documentation systems management" ], "hardSkillsList" : [ "Clinical documentation", "Budget management", "Staff scheduling", "Resident assessment", "Care plan development", "Staff training programs" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" }, { "name" : "Resident assessment", "level" : "intermediate" }, { "name" : "Care plan development", "level" : "intermediate" }, { "name" : "Staff training programs", "level" : "intermediate" } ], "majorSkills" : "Resident care standards, Regulatory compliance", "majorSkillsList" : [ "Resident care standards", "Regulatory compliance" ], "coreResponsibilities" : "Direct delivery of care, Coordinate family/resident care conferences, Serve as liaison between residents, families, and staff, Ensure residents are at appropriate levels of care, Manage clinical budget line items, Monitor documentation systems for timeframes, Write and review resident assessments/evaluations, Review resident care-plans, Assess potential residents for Assisted Living level, Perform professional and timely assessments, Schedule and conduct new resident orientation, Provide, plan, schedule, and monitor staff training, Manage and coordinate nursing and assisted living staff, Communicate resident health and safety information, Oversee staff schedules and daily assignments, Maintain a safe working environment, Ensure compliance with state regulatory requirements, Complete and file concern and incident reports, Conduct follow-up on incident reports, Assist in mock surveys, Perform other duties as assigned", "teamCollaboration" : "Liaison between residents, families, and staff; Work with residents, families, and staff; Communicate with staff and families", "domainKnowledge" : "Senior living resident care; Mandatory reporting to State", "domainList" : [ "senior-living-resident-care", "mandatory-reporting-to-state" ], "domainSpecificKnowledge" : [ "Senior living resident care", "Mandatory reporting to State" ], "documentationSkills" : "Clinical documentation; Resident assessments; Care-plans; Incident reports", "continuousLearning" : "Maintain CEU requirements; Attend required training; Attend in-service training; Attend staff meetings", "specialRequirements" : "24/7 on-call clinical support, Clean driving record", "qualificationsBasic" : "LPN/LVN or RN license required, Managed a clinical team, Experience with EMR/EHR systems, Valid driver's license", "qualificationsPreferred" : "Managed and developed complex teams, Hospital setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for directing the Health and Wellness Program and ensuring that Senior Lifestyle standards and state requirements for resident care are met. The Director of Health and Wellness will direct staff, ensure regulatory compliance and be responsible for the management of the clinical budget. * Directly oversee the delivery of care to Assisted Living residents to ensure that emotional, physical, psychological and safety needs are met through all program services and activities. * Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. Work with residents, families, and other staff to ensure that residents are at appropriate levels of care. * Manage labor costs, supplies, and other line items in clinical budget. * Monitor documentation systems to ensure that all regulatory timeframes for review of assessments and service plans are met and that resident needs are met. Write and review residents’ assessments/evaluations and care-plans with appropriate staff. * Assess/evaluate potential residents for Assisted Living level of care. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary. Schedule and conduct new resident orientation for all Assisted Living Residents. * Provide, plan, schedule, and monitor staff training programs and in-services for the Assisted Living staff including statutory or regulatory required training. Attend all required training, in-service, and staff meetings. * Manage and coordinate the work of all nursing and other assisted living staff, communicating pertinent resident health and safety information. This includes overseeing and/or completing staff schedules monthly and daily assignments. * Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. * Ensure compliance with all state regulatory requirements including mandatory reporting to State. Ensure that all concern and incident reports are completed, filed and that follow-up is conducted appropriately. * Assist and/or perform in mock surveys. * Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers while adhering to all policies, standards and procedures of Company. * Require 24/7 on-call clinical support. * Perform other duties as assigned. ## Qualifications * Managed a clinical team in a senior living or hospital setting. * LPN/ LVN or RN license required. * Must maintain CEU and other state requirements for the position. * Able to manage multiple high-level tasks such as scheduling staff; scheduling care conferences and maintaining communication with staff and families in a professional, positive manner. * Managed and developed complex teams. * Experience with EMR/EHR clinical documentation systems. * Exude energy, passion with a hospitality-focused mindset. * A passion for serving seniors and growing teams. * Always maintain a positive and friendly demeanor toward the residents and your co-workers. * Technology savvy and ability to adapt to a fast-paced environment. * Self-awareness organized and time management skills. * Must have a valid driver’s license with a clean driving record. ## Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.", "summaryDescription" : "Director of Health and Wellness at Senior Lifestyle. Skills: Resident care standards, Regulatory compliance. Direct delivery of care. Coordinate family/resident care conferences", "postedDate" : "2026-06-15T14:37:49.000", "createdAt" : "2026-06-16T00:14:48.543", "lastUpdated" : "2026-06-16T10:05:20.867", "ingestTimestamp" : "2026-06-16T00:14:48.543", "mongoId" : "6a306ca6f292fd229cfd5243", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Budget management", "Staff scheduling", "Resident assessment", "Care plan development", "Staff training programs", "Resident care standards", "Regulatory compliance", "Clinical budget management", "Care planning", "Staff training", "Documentation systems management", "Senior living resident care", "Mandatory reporting to State", "LPN/LVN or RN license" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305568f292fd229cf1f3da", "title" : "Director of Health and Wellness", "company" : "Senior Lifestyle", "industry" : "Hospital And Health Care", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Health and Wellness in North Wales, United States, adjusted for industry and company size." }, "location" : "North Wales, PA, United States", "locations" : [ "North Wales", "PA", "United States" ], "certifications" : [ "LPN/LVN license", "RN license", "CEU requirements" ], "timestamp" : "2026-06-16T10:03:25.749", "fingerprint" : "42a02e3177205f93f6770a75e1f45924a0b68fe57bdfa9192a2b4595721ca0ea", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SeniorLifestyle1/744000132220246-director-of-health-and-wellness", "externalId" : "744000132220246", "industryFunction" : { }, "structuredLocations" : [ { "city" : "North Wales", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2109404,-75.2782317" } ], "locationText" : "North Wales, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "technicalSkills" : "EMR, EHR", "professionalSkills" : [ "Clinical budget management", "Resident assessment", "Care plan development", "Regulatory compliance", "Incident reporting", "Mock surveys" ], "hardSkillsList" : [ "Clinical documentation", "Care coordination", "Budget management", "Staff scheduling" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Care coordination", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" } ], "majorSkills" : "Resident care standards, Clinical budget management", "majorSkillsList" : [ "Resident care standards", "Clinical budget management" ], "coreResponsibilities" : "Direct delivery of care, Coordinate family/resident care conferences, Serve as liaison between residents, families, staff, Ensure residents are at appropriate care levels, Manage clinical budget line items, Monitor documentation systems, Review assessments and service plans, Write resident assessments/evaluations, Review resident care-plans, Assess potential residents for Assisted Living, Perform resident assessments professionally and timely, Schedule new resident orientation, Conduct new resident orientation, Plan staff training programs, Schedule staff training programs, Monitor staff training programs, Provide statutory or regulatory training, Attend required training, Attend in-service meetings, Attend staff meetings, Manage nursing staff work, Coordinate assisted living staff work, Communicate resident health and safety information, Oversee staff schedules, Complete staff schedules, Assign daily tasks, Maintain safe working environment, Prevent accidents, Preserve equipment, Achieve safe working practices, Ensure compliance with state regulatory requirements, Report to State, Complete concern reports, Complete incident reports, File concern reports, File incident reports, Conduct follow-up on reports, Perform mock surveys, Adhere to all policies, Adhere to all standards, Adhere to all procedures", "teamCollaboration" : "Liaison between residents, families, staff; Coordinate with Executive Director; Work with other staff", "domainKnowledge" : "Senior living resident care; State regulatory requirements", "domainList" : [ "senior-living-resident-care", "state-regulatory-requirements" ], "domainSpecificKnowledge" : [ "Senior living resident care", "State regulatory requirements" ], "documentationSkills" : "Clinical documentation; Resident assessments; Service plans; Care-plans; Incident reports", "specialRequirements" : "24/7 on-call clinical support, Valid driver's license, Clean driving record, COVID-19 vaccination proof", "qualificationsBasic" : "LPN/LVN or RN license required, Managed a clinical team, Managed and developed complex teams, Experience with EMR/EHR systems, Valid driver's license", "qualificationsPreferred" : "Experience in a senior living setting, Hospital setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for directing the Health and Wellness Program and ensuring that Senior Lifestyle standards and state requirements for resident care are met. The Director of Health and Wellness will direct staff, ensure regulatory compliance and be responsible for the management of the clinical budget. * Directly oversee the delivery of care to Assisted Living residents to ensure that emotional, physical, psychological and safety needs are met through all program services and activities. * Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. Work with residents, families, and other staff to ensure that residents are at appropriate levels of care. * Manage labor costs, supplies, and other line items in clinical budget. * Monitor documentation systems to ensure that all regulatory timeframes for review of assessments and service plans are met and that resident needs are met. Write and review residents’ assessments/evaluations and care-plans with appropriate staff. * Assess/evaluate potential residents for Assisted Living level of care. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary. Schedule and conduct new resident orientation for all Assisted Living Residents. * Provide, plan, schedule, and monitor staff training programs and in-services for the Assisted Living staff including statutory or regulatory required training. Attend all required training, in-service, and staff meetings. * Manage and coordinate the work of all nursing and other assisted living staff, communicating pertinent resident health and safety information. This includes overseeing and/or completing staff schedules monthly and daily assignments. * Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. * Ensure compliance with all state regulatory requirements including mandatory reporting to State. Ensure that all concern and incident reports are completed, filed and that follow-up is conducted appropriately. * Assist and/or perform in mock surveys. * Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers while adhering to all policies, standards and procedures of Company. * Require 24/7 on-call clinical support. * Perform other duties as assigned. ## Qualifications * Managed a clinical team in a senior living or hospital setting. * LPN/ LVN or RN license required. * Must maintain CEU and other state requirements for the position. * Able to manage multiple high-level tasks such as scheduling staff; scheduling care conferences and maintaining communication with staff and families in a professional, positive manner. * Managed and developed complex teams. * Experience with EMR/EHR clinical documentation systems. * Exude energy, passion with a hospitality-focused mindset. * A passion for serving seniors and growing teams. * Always maintain a positive and friendly demeanor toward the residents and your co-workers. * Technology savvy and ability to adapt to a fast-paced environment. * Self-awareness organized and time management skills. * Must have a valid driver’s license with a clean driving record. ## Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.", "summaryDescription" : "Director of Health and Wellness at Senior Lifestyle. Skills: Resident care standards, Clinical budget management. Direct delivery of care. Coordinate family/resident care conferences", "postedDate" : "2026-06-15T14:37:49.000", "createdAt" : "2026-06-15T23:44:24.094", "lastUpdated" : "2026-06-16T10:03:25.749", "ingestTimestamp" : "2026-06-15T23:44:24.094", "mongoId" : "6a305568f292fd229cf1f3da", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Care coordination", "Budget management", "Staff scheduling", "Resident care standards", "Clinical budget management", "Resident assessment", "Care plan development", "Regulatory compliance", "Incident reporting", "Mock surveys", "Senior living resident care", "State regulatory requirements", "LPN/LVN license", "RN license", "CEU requirements" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306d6ef292fd229cfd8878", "title" : "Professor of Counselling and Head of Discipline (Art Therapy and Counselling)", "company" : "Western Sydney University", "industry" : "Higher Education", "salary" : { "min" : 220000.0, "max" : 300000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Professor in Education in Parramatta, Australia, adjusted for seniority and industry." }, "location" : "Parramatta, New South Wales, Australia", "locations" : [ "Parramatta", "New South Wales", "Australia" ], "timestamp" : "2026-06-16T08:23:23.512", "fingerprint" : "26db2810d4c37f6f9aa5562b94f5b1d419e97b61c66bee4e6ad1ed26a51639aa", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WesternSydneyUniversity/6000000001155253-professor-of-counselling-and-head-of-discipline-art-therapy-and-counselling-", "externalId" : "6000000001155253", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Parramatta", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8139843,151.0026660" } ], "locationText" : "Parramatta, New South Wales, Australia", "employmentType" : "FULL_TIME", "minimumEducation" : "PhD", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "professionalSkills" : [ "Academic leadership", "Research leadership", "Teaching design", "Work-integrated learning" ], "hardSkillsList" : [ "Art therapy", "Counselling" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Art therapy", "level" : "intermediate" }, { "name" : "Counselling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Art Therapy, Counselling, Academic Leadership", "majorSkillsList" : [ "Art Therapy", "Counselling", "Academic Leadership" ], "coreResponsibilities" : "Shape the profile of Counselling, Strengthen the profile of Counselling, Support the art therapy discipline, Enhance the profile of art therapy", "teamCollaboration" : "Collaborative shaping", "domainKnowledge" : "Creative arts therapies; Person-centred counselling; Arts-in-health practice", "domainList" : [ "creative-arts-therapies", "person-centred-counselling", "arts-in-health-practice" ], "domainSpecificKnowledge" : [ "Creative arts therapies", "Person-centred counselling", "Arts-in-health practice" ], "innovationCreativity" : "Innovative training programs", "qualificationsBasic" : "PhD in a related discipline, Demonstrated excellence in teaching and learning design, Evidence of fostering educational excellence in others, Demonstrated experience in relationships with industry for research and teaching including work-integrated learning, Evidence of being role model for other academics seeking mentoring, guidance, advice and support, Proven leadership of research projects, Leadership of research teams, Success in attracting significant industry funding", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Opportunity [Western Sydney University](https://www.westernsydney.edu.au/) is a premier national and international destination for postgraduate clinical training and research studies in the fields of counselling, psychotherapy and creative arts therapies. Our experienced educators and emerging researchers have developed innovative training programs including a highly successful person-centred counselling program and an award-winning arts-led pedagogy for training art therapists and arts-in-health practitioners. We have written key texts that influence research, clinical education and professional practice, heightening discipline visibility for Arts Therapy and Counselling (ATC) within and beyond the University. Western Sydney University is seeking a Professor of Counselling with an outstanding record of academic leadership to join the Art Therapy and Counselling group within the School of Social Sciences. Beginning with a three year term as Head of Discipline, this is an opportunity to be a leader in collaboratively shaping and strengthening the profile of Counselling as an independent and growing discipline at a key moment of its professionalisation, and to collaboratively support the art therapy discipline to similarly enhance its profile. About You * A PhD in a related discipline. * Demonstrated excellence in teaching and learning design. * Evidence of fostering educational excellence in others. * Demonstrated experience in relationships with industry for research and teaching including work-integrated learning. * Evidence of being role model for other academics seeking mentoring, guidance, advice and support. * Proven leadership of research projects and leadership of research teams. * Success in attracting significant industry funding. Please refer to the [Position Description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc9/687f73eddb0ab5ec2c02a323/a80bbdc9-7e22-4c54-9806-764ea3af19e0?r=s3-ap-southeast-2) for full details. Benefits We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing. * Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing. * Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover. * Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity. Application Details Position Enquiries: Direct to Professor Jason Pandya-Wood via J.Pandya-Wood@westernsydney.edu.au Please include the job reference code REF1441T Closing Date: 11:59pm, Friday 17 July 2026 Working Rights: Employer Visa sponsorship will be provided if required. How to Apply: To express your interest in the role, please prepare the following application materials: * A comprehensive academic CV detailing your positions held (with dates), key achievements, education, professional training, qualifications (including dates of completion), and a summary of your research activity and outputs. * Contact details for three referees, including your relationship to each referee and why you have nominated them. Referees will only be contacted after prior consultation with you. * Your earliest possible start date. As part of your online application, you will be asked to respond to screening questions addressing key qualifications, experiences and skills required for this position. Please note that only applications submitted via the University’s online recruitment system will be considered. Belonging at Western We are committed to substantive equality as outlined in our [Equal Opportunity Policy](https://policies.westernsydney.edu.au/document/view.current.php?id=95). We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. For reasonable adjustments during the application process, please contact [talentacquisitionteam@westernsydney.edu.au](mailto:talentacquisitionteam@westernsydney.edu.au). About Western This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful. Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western. For the latest please visit our [website](https://www.westernsydney.edu.au/) and [LinkedIn](https://www.linkedin.com/school/western-sydney-university/posts/?feedView=all).", "summaryDescription" : "Professor of Counselling and Head of Discipline (Art Therapy and Counselling) at Western Sydney University. Skills: Art Therapy, Counselling, Academic Leadership. Shape the profile of Counselling. Strengthen the profile of Counselling", "postedDate" : "2026-06-15T06:59:39.000", "createdAt" : "2026-06-16T00:14:14.206", "lastUpdated" : "2026-06-16T08:23:23.512", "ingestTimestamp" : "2026-06-16T00:14:14.206", "mongoId" : "6a306d6ef292fd229cfd8878", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Art therapy", "Counselling", "Mentoring", "Art Therapy", "Academic Leadership", "Academic leadership", "Research leadership", "Teaching design", "Work-integrated learning", "Creative arts therapies", "Person-centred counselling", "Arts-in-health practice" ], "skillCount" : 12, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30559df292fd229cf20520", "title" : "Manager of Communications and Public Relations", "company" : "Dunkin’ Joy in Childhood Foundation", "industry" : "Food & Beverage", "salary" : { "min" : 77998.0, "max" : 153109.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T13:05:54.647", "fingerprint" : "c017d2e03e90b09b635aaaa21352ea137c0958cb3a180dfe807fa89e7f29cf00", "source" : "workday", "language" : "en", "applyUrl" : "https://inspirebrands.wd5.myworkdayjobs.com/InspireCareers/job/Boston-Support-Center/Manager-of-Communications-and-Public-Relations---Dunkin--Joy-in-Childhood-Foundation_JR40632", "externalId" : "JR40632", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Canton", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1584324,-71.1447732" } ], "locationText" : "Canton, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Project management", "Interpersonal skills", "Active listening", "Creative writing", "Facilitation skills", "Relationship management", "Time management", "Organizational skills" ], "hardSkillsList" : [ "Social media strategy", "Content creation", "Video development", "Speaking program development" ], "hardSkills" : [ { "name" : "Social media strategy", "level" : "intermediate" }, { "name" : "Content creation", "level" : "intermediate" }, { "name" : "Video development", "level" : "intermediate" }, { "name" : "Speaking program development", "level" : "intermediate" } ], "majorSkills" : "Communications strategy, Public relations strategy, Content management, Social media management", "majorSkillsList" : [ "Communications strategy", "Public relations strategy", "Content management", "Social media management" ], "coreResponsibilities" : "Lead creation of all internal and external communications, Help establish national and local communications strategies, Support communications strategies for national fundraising activities, Manage the Foundation website, Develop social media content plan, Oversight of a social media contractor, Support in-restaurant campaigns, Prepare internal readiness materials, Prepare external communications, Work closely with internal team, Work closely with Dunkin’ marketing and PR, Work closely with local agencies, Work closely with non-profit partners, Lead video development, Lead speaking program development, Refine existing communication methods, Refine existing communication approach, Support the Foundation’s national PR strategy, Coordinate with the Foundation’s PR agency, Liaise with local PR agencies, Plan Foundation events and celebrations, Create turnkey PR toolkits, Develop creative communications strategies, Collaborate on creation of board meeting presentations, Collaborate on creation of Annual Meeting presentations, Assist in briefing and development process, Develop opportunities for integration into brand marketing calendar, Collaborate with Dunkin’ brand marketing team, Work with the business analytics team, Develop strategic plans, Oversee social media channels, Develop social media strategy, Develop social media calendar", "teamCollaboration" : "Cross-functional teams; Foundation staff; Board members; Dunkin’ marketing; Dunkin’ PR; Partnership teams; Volunteers; Agencies; Local agencies; Non-profit partners; Regional field marketing teams; Dunkin’ PR team; Business analytics team", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Non-profit sector", "domainList" : [ "non-profit-sector" ], "domainSpecificKnowledge" : [ "Non-profit sector" ], "toolProficiency" : [ "Social media platforms" ], "communicationSkills" : "Internal communications; External communications; Board communications; Employee communications; Social media content; In-restaurant campaigns; Fundraising events; Grant programs; Marketing programs; National marketing partnerships; Community activations; PR toolkits", "documentationSkills" : "Drafting; Editing; Curating content; Internal readiness materials; External communications", "innovationCreativity" : "Identifying new, innovative ways to share stories", "problemSolvingSkills" : "Problem solve potential root causes", "qualificationsBasic" : "4 Year Degree Preferred, 5+ years relevant experience, Demonstrated experience developing internal and external communications strategies, Original writing samples required, Ability to work effectively and collaboratively as a team member, Ability to recognize escalating trends and problem solve potential root causes", "qualificationsPreferred" : "Experience in the non-profit sector, Preference is given to candidates who can work from our Canton, MA headquarters", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position will play a key role in shaping and executing national and regional communications and public relations strategies for the Dunkin' Joy in Childhood Foundation. Reporting to and collaborating closely with the Director, this role will oversee the development, management, and distribution of communications to enhance the Foundation’s mission. This Manager role will work cross-functionally with Foundation staff, board members, as well as Dunkin’ marketing, PR, partnership teams, volunteers, and agencies to ensure consistent and effective communication to both internal and external audiences. This role will require strong project management skills, as he/she will be responsible for drafting, editing, and curating content, while also identifying new, innovative ways to share the Foundation's impactful stories. Preference is given to candidates who can work from our Canton, MA headquarters. **Responsibilities:** **Communications:** * In partnership with the team, lead the creation of all internal and external communications including the Foundation’s annual report, quarterly newsletters, as well as Board and employee communications * Help establish national and local communications strategies for the Dunkin’ Joy in Childhood Foundation with the support of the Director and national PR agency * Support communications strategies for national in-restaurant fundraising activities and campaigns * Manage the Foundation website by creating pages, designing layouts, and regularly updating content to ensure current and relevant information * Develop social media content plan and oversight of a social media contractor * Support in-restaurant campaigns, including drafting comprehensive communications plans, for Dunkin’ Iced Coffee Day, BARK partnership, and the annual month-long icon program. Includes the preparation of internal readiness materials and external communications. * Work closely with internal team, Dunkin’ marketing and PR, local agencies, and non-profit partners (hospitals, food banks, etc.) on communication efforts * Lead video development and speaking program development for fundraising events * Refine existing communication methods and approach with regional field marketing teams and PR agencies **Public Relations:** * Support the Foundation’s national PR strategy by collaborating with the Dunkin’ PR team and coordinating with the Foundation’s PR agency to ensure increased awareness of the Foundation’s mission and activities * Liaise with local PR agencies to plan Foundation events and celebrations * Create turnkey PR toolkits for local PR agency execution of Foundation marketing programs, fundraisers, Signature Program events and grant celebrations * Develop and lead creative communications strategies for the Foundation’s national signature programs and regional grant programs **Content Management: ** * Collaborate with team on the creation of quarterly Board meeting presentations and Annual Meeting presentations * Assist in the briefing and development process of all Foundation marketing programs, including content for in-store and out-of-store asset development * Develop opportunities for seamless integration of the Foundation into the brand marketing calendar * Collaborate with the Dunkin’ brand marketing team on the launch and promotion of major national marketing partnerships as well as regional fundraising and community activations * Work with the business analytics team to develop strategic plans that drive Dunkin’ goals and the Foundation mission * Oversee social media channels, including Facebook, Instagram, and LinkedIn, including strategy and calendar development **Requirements:** * 4 Year Degree Preferred * 5+ years of relevant experience strongly preferred * Demonstrated experience developing internal and external communications strategies, with a preference for experience in the non-profit sector * Original writing samples required * Demonstrated experience developing internal and external communications strategies, with a preference for experience in the non-profit sector * A self-starter with the ability to set priorities, multi-task and remain focused within a rigorous, fast-paced and quickly changing environment * Exemplary interpersonal, active listening, creative writing, transcribing, and facilitation skills * Adept in navigating and managing complex communication and public relations matters * Solid project management skills with the ability to stay on track while working on various simultaneous projects * Proven track record of successfully introducing and implementing communication programs for external or internal audiences * Working knowledge of social media best practices and ability to set a social media strategy/calendar and pivot as needed * Ability to navigate ambiguity and resolve conflicts effectively while staying open to constructive feedback for continuous performance improvement * Ability to work effectively and collaboratively as a team member with strong relationship management, time management and organizational skills * Ability to recognize escalating trends and problem solve potential root causes Salary: 77,998 - 153,109 per year The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.", "summaryDescription" : "Manager of Communications and Public Relations at Dunkin’ Joy in Childhood Foundation. Skills: Communications strategy, Public relations strategy, Content management, Social media management. Lead creation of all internal and external communications. 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Across internal marketing functions; With external agency partners; With Analytics and Research teams", "projectManagementSkills" : [ "Project management", "Process creation", "Operating models" ], "domainKnowledge" : "Multi-channel marketing; Ecommerce", "domainList" : [ "multi-channel-marketing", "ecommerce" ], "domainSpecificKnowledge" : [ "Multi-channel marketing", "Ecommerce" ], "toolProficiency" : [ "Marketing Playbook" ], "communicationSkills" : "Present performance updates", "documentationSkills" : "Marketing Playbook", "continuousLearning" : "Learning allowances; Coaching; Development programs", "problemSolvingSkills" : "Translate complex data into clear insights; Translate complex data into actionable recommendations", "outcomesObjectives" : "Deliver outstanding results; Improve future planning; Improve creative effectiveness; Improve commercial performance; Improve team effectiveness", "qualificationsBasic" : "Significant experience in marketing strategy, Significant experience in marketing operations, Significant experience in marketing planning, Significant experience in performance focused roles, Proven success in multi-channel marketing, Proven success in ecommerce environment, Experience managing budgets, Experience forecasting, Experience with Marketing investment decisions, Ability to translate complex data into clear insights, Ability to translate complex data into actionable recommendations, Experience building reporting frameworks, Experience building performance measurement approaches, Experience improving reporting frameworks, Experience improving performance measurement approaches, Excellent stakeholder management skills, Confidence to influence at all levels, Organisational capabilities, Project management capabilities, Demonstrated experience creating efficient processes, Demonstrated experience creating operating models, Demonstrated experience creating ways of working, Collaborative approach", "qualificationsPreferred" : "Experience with CRM, Experience with PR, Experience with Social Media Marketing, Experience with Performance Marketing, Experience with Brand Marketing", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. \uD83C\uDF19\uD83D\uDC37 About the Role We're looking for a Head of Marketing Strategy & Operations to be the commercial and operational engine of the Moonpig UK Marketing team. This is a high impact leadership role responsible for connecting strategy to execution, ensuring our marketing organisation is focused, efficient, and set up to deliver outstanding results. You'll lead planning cycles, own the marketing budget, drive performance visibility, and build the systems, processes, and operating rhythms that enable best in class marketing across key seasonal moments and everyday campaigns. Working closely with teams across Brand, Campaigns, PR, Social, Performance Marketing, CRM, Creative, Analytics and Research, you'll help shape how marketing operates at scale while ensuring every decision is informed by insight, performance, and commercial impact. This role is based in our London Farringdon office, on a hybrid basis (2 days a week) ## Key Responsibilities Lead annual and quarterly UK marketing planning cycles, aligning activity across Brand, Campaigns, PR, Social, Performance Marketing, CRM and Creative teams. Build and maintain the full UK marketing calendar, including monthly campaigns, seasonal peaks, major events and product launches. Own the UK marketing budget, including forecasting, spend allocation, tracking and optimisation. Develop unified performance dashboards covering traffic, new customer acquisition, brand health and media efficiency. Partner with Analytics and Research teams to evolve attribution, incrementality and performance measurement methodologies. Lead post-campaign reviews, translating insights into actions that improve future planning, creative effectiveness and commercial performance. Present regular marketing performance updates to the UK Leadership Team and Group CMO. Own campaign workflows, briefing processes, approval frameworks and operating rhythms that support effective campaign delivery. Drive collaboration across internal marketing functions and external agency partners. Maintain and evolve the Moonpig Marketing Playbook, defining how major campaigns and peak trading moments are planned and executed. Manage marketing planning, reporting, project management and performance tools to support operational excellence across the function. ## About you Significant experience in marketing strategy, operations, planning or performance focused roles. Proven success operating within a multi-channel marketing or ecommerce environment. Strong commerciality with experience managing budgets, forecasting and Marketing investment decisions. Ability to translate complex data into clear insights and actionable recommendations. Experience building and improving reporting frameworks, dashboards and performance measurement approaches. Excellent stakeholder management skills with the confidence to influence at all levels of the organisation. Strong organisational and project management capabilities, balancing multiple priorities in a fast-paced environment. Demonstrated experience creating efficient processes, operating models and ways of working that improve team effectiveness. Collaborative approach with a passion for bringing teams together around shared goals. Comfortable navigating ambiguity and driving clarity, focus and accountability. ## Interview Process Recruiter Screening Call Competency Interview with Hiring Manager Task Presentation and Discussion with Hiring Manager and CMO Team and Culture chat with key team members Our process may vary depending on role and availability. We keep candidates informed of any changes. ## Additional Information What's in it for you? We believe in empowering our team to do their best work. Enjoy: \uD83D\uDCB0 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. \uD83D\uDC86\uD83C\uDFFD Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). \uD83C\uDFD6️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. \uD83D\uDCC8 Career Growth: Learning allowances, coaching & development programs. Want to know more? Explore our full benefits package: here Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so\uD83D\uDE0A - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.", "summaryDescription" : "Head of Marketing Strategy and Operations at Moonpig Group. Skills: Marketing strategy, Marketing operations, Budget management, Performance visibility. Lead annual UK marketing planning cycles. Lead quarterly UK marketing planning cycles", "postedDate" : "2026-06-15T16:07:12.522", "createdAt" : "2026-06-15T16:07:12.522", "lastUpdated" : "2026-06-16T12:47:09.368", "ingestTimestamp" : "2026-06-16T03:23:09.926", "mongoId" : "6a305f9ef292fd229cf7eb15", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Performance reporting", "Campaign management", "Marketing strategy", "Marketing operations", "Budget management", "Performance visibility", "Marketing planning", "Performance measurement", "Forecasting", "Stakeholder management", "Project management", "Process creation", "Operating models", "Multi-channel marketing", "Ecommerce", "Marketing Playbook" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2ca09a74d8ee00a09a2b56", "title" : "Director of School and Services", "company" : "New Story Schools", "industry" : "New Story Schools (Pennsylvania)", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of School and Services in Wyoming, USA, adjusted for industry and seniority." }, "location" : "Wyoming, PA", "locations" : [ "Wyoming, PA" ], "timestamp" : "2026-06-16T02:13:22.566", "fingerprint" : "2450f78797059045dffdb1bccad033e3c64fdc72b83b697f24dab38fab0fc485", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/new-story-schools-pa/6023d8d5-3235-4ad7-aa08-dc16a690db09/application", "externalId" : "6023d8d5-3235-4ad7-aa08-dc16a690db09", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wyoming", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.5179097,-76.0191110" } ], "locationText" : "Wyoming, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 2, "experienceLevel" : "Director", "rawDescription" : "At New Story Schools, we serve students ages 5–21 with autism and emotional, behavioral, and developmental challenges. Guided by individualized learning, therapeutic integration, and collaboration, we empower students to grow and prepare for meaningful adult lives. Join our team and help students write their new story. As the Director of Schools & Services at New Story Schools, you will oversee systems that support students with complex learning and behavioral needs. Your leadership ensures IEP compliance, strengthens collaboration, and promotes positive outcomes for students and families What You’ll Need - Master’s degree in special education, ABA, social work, or a related field - BCBA certification or Pennsylvania special education teaching certification - At least two years of experience in a lead role supporting students with learning or behavioral challenges - Strong knowledge of IEP development, implementation, and compliance requirements - Ability to collaborate, lead training, and build relationships with families and districts What You’ll Do - Ensure IEP compliance and alignment with educational and clinical practices - Collaborate with leadership teams to implement school initiatives and programs - Lead and participate in the IEP process, including meetings and documentation - Coordinate staff training and professional development to strengthen practice - Build partnerships with families, school districts, and community stakeholders Why You’ll Love Working Here - Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays - Wellness perks including gym discounts, mindfulness apps, and prescription savings - Tuition reimbursement, career development programs, and leadership training - 401(k) retirement savings with a 4% company match and immediate vesting - Health, dental, and vision insurance - Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources - Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you New Story Schools is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at talent@newstory.com.", "summaryDescription" : "Director of School and Services at New Story Schools", "createdAt" : "2026-06-14T20:12:17.088", "lastUpdated" : "2026-06-16T02:13:22.566", "ingestTimestamp" : "2026-06-14T20:12:17.088", "mongoId" : "6a2ca09a74d8ee00a09a2b56", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "694ae6e870f0b99d589b3a89", "title" : "Director of Reporting and Analytics", "company" : "SMU", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Director of Reporting and Analytics in Dallas, adjusted for the education industry and director-level seniority." }, "location" : "TX-Dallas", "locations" : [ "TX-Dallas" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-15T21:42:44.801", "fingerprint" : "209768f93e678f82182d88ec91775d47dd48120fefeed7ad940e7f97a11e7c00", "source" : "taleo", "language" : "en", "applyUrl" : "https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=74552", "externalId" : "74552", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "experienceLevel" : "Director", "technicalSkills" : "SQL, Python, R, Tableau, Power BI, Snowflake, BigQuery, Redshift, Databricks, Dbt, Fivetran, Airflow, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure", "professionalSkills" : [ "Data modeling", "Statistical analysis", "Machine learning", "Business intelligence", "Data engineering", "Quantitative analysis" ], "hardSkillsList" : [ "Data analysis", "Data manipulation", "Data visualization", "Statistical modeling", "Machine learning modeling", "ETL processes", "Data warehousing", "Database management", "Cloud computing" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data manipulation", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Statistical modeling", "level" : "intermediate" }, { "name" : "Machine learning modeling", "level" : "intermediate" }, { "name" : "ETL processes", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "Database management", "level" : "intermediate" }, { "name" : "Cloud computing", "level" : "intermediate" } ], "majorSkills" : "Data Analytics, Business Intelligence, Machine Learning, Data Engineering", "majorSkillsList" : [ "Data Analytics", "Business Intelligence", "Machine Learning", "Data Engineering" ], "coreResponsibilities" : "Develop and maintain reporting dashboards, Analyze complex datasets, Build predictive models, Collaborate with stakeholders, Ensure data quality, Optimize data pipelines, Present findings to leadership, Stay current with industry trends", "teamCollaboration" : "Cross-functional teams; Business stakeholders; Technical teams", "domainKnowledge" : "Cloud data stacks; ML frameworks; BI platforms; Statistical methods", "domainList" : [ "cloud-data-stacks", "ml-frameworks", "bi-platforms", "statistical-methods" ], "domainSpecificKnowledge" : [ "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods" ], "toolProficiency" : [ "Tableau", "Power BI", "Snowflake", "BigQuery", "Redshift", "Databricks", "Dbt", "Airflow", "Scikit-learn", "TensorFlow", "PyTorch", "AWS SageMaker", "GCP Vertex AI", "Azure ML Studio" ], "communicationSkills" : "Stakeholder communication; Presentation skills", "documentationSkills" : "Technical documentation", "continuousLearning" : "Professional development", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "Bachelor's degree in a quantitative field, 5+ years of experience in data analytics or related field, Proficiency in SQL, Experience with data visualization tools", "qualificationsPreferred" : "Master's degree or PhD in a quantitative field, Experience with cloud data platforms (e.g., Snowflake, BigQuery, Redshift), Experience with ML frameworks (e.g., scikit-learn, TensorFlow, PyTorch), Experience with data engineering tools (e.g., dbt, Airflow), Relevant certifications (e.g., GCP Professional Data Engineer, AWS Data Analytics)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Salary Range: Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Department: Development and External Affairs (DEA) supports SMU by securing funding for University priorities; by promoting meaningful involvement in the life and work of the University; by heightening international, national, state and local awareness of SMU; and by supporting the enrollment of a diverse and able student body. DEA comprises the offices of Office of the Vice President, Annual Giving and Alumni Relations, Development Services, Program Services and Donor Relations, Marketing and Communications, Principal and Major Gifts, and School and Project Development. SMU continues to leverage the benefits from the largest fund-raising campaign in its history to achieve dramatic increases in academic quality and impact. About the Position: This role is an on-campus, in-person position. The Director of Reporting and Analytics leads the strategic vision and execution of the reporting and analytics functions in concert with the Vice President of Development Services, directly supporting the objectives of the Development and External Affairs (DEA) division. The Director manages a team of professionals to develop, convert, and maintain the essential reporting suite while ensuring data integrity, consistency, and optimal architecture. By serving as a thought partner for stakeholders, the Director is critical in translating business goals into actionable insights and robust data services, ultimately maximizing the return on investment in data tools and empowering data-driven decision-making across DEA and SMU. Essential Functions: Leads, mentors, and develops the team of three analytics professionals. This involves setting clear performance expectations, prioritizing and assigning workloads, and fostering a collaborative environment. This leader's guidance is key to guiding the team through the CRM conversion and empowering them to become experts in the new toolset. Owns the technical vision and strategic roadmap for the reporting team. This includes evaluating and guiding the use of the entire reporting suite (Salesforce, CRMA, Tableau, and Apsona) to ensure SMU is maximizing its investment. Creates and enforces standards, processes, and structured governance for query tools like Workbench to ensure consistency and accuracy. Serves as the primary analytics partner and consultant for key stakeholders for Development and External Affairs (DEA) and campus partners. Proactively meets with partners to understand their business goals, translating those goals into technical specifications, and managing the intake process for all new data, report and dashboard requests. Leads the creation of SMU's essential reports during and following the Salesforce conversion. Manages the entire development lifecycle from scoping and design to build, testing, and deployment ensuring that new data requests and reports are accurate, efficient, and provide enhanced insights. Ensures colleagues understand business decisions and logic behind reporting models. Oversees the team's operational output, ensuring the timely and accurate fulfillment of ad-hoc data requests, such as mailing lists and metrics. A critical component of this function is designing, implementing, and enforcing a robust quality assurance (QA) process for all data outputs to guarantee data integrity and build stakeholder trust. Partners closely with the Advancement Applications and Technology Services team to inform and advise on the advancement data architecture, especially within Salesforce. This includes providing an analytics perspective on data flows, object relationships, and the impact of integrations with other third-party solutions to ensure data is structured for optimal reporting and analysis. Other duties as assigned. Occasional travel for professional conferences, speaking engagements, and/or site visits is required. Education and Experience: Bachelor’s degree is required. A Master's degree is preferred. Process improvement and project management certifications are preferred. A minimum of seven years of work experience is required. Experience managing multiple direct reports in a fast-paced, deadline oriented environment is also required. Experience in nonprofit development is desired. Higher education development experience is strongly preferred. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning, and time management skills. Candidate must have strong public speaking and presentation skills necessary to drive adoption of data-driven practices and deliver actionable insights from analytics projects. Candidate must demonstrate knowledge of data governance standards and relevant regulation, particularly in regard to personally identifiable information (PII). Candidate must have substantial experience in the management of large scale non-profit CRM software, data analysis tools, and automated business intelligence tools. Physical and Environmental Demands: Sit for long periods of time Deadline to Apply: The position is open until filled. Priority consideration may be given to submissions received by January 9, 2026 EEO Statement SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits . USA-TX-Dallas", "summaryDescription" : "Director of Reporting and Analytics at SMU. Skills: Data Analytics, Business Intelligence, Machine Learning, Data Engineering. Develop and maintain reporting dashboards. 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Together, we foster an inclusive, collaborative, and flexible work environment where creativity thrives, work-life balance is prioritized, and every voice is valued. MCE is a not-for-profit public agency that has set the standard for clean energy in our communities since 2010. We provide more renewable power at stable rates, and deliver cutting-edge energy programs to residents and businesses across four Bay Area counties: Contra Costa, Marin, Napa, and Solano. Our team, drawn from all walks of life, embodies a shared passion for environmental stewardship and community service. You’ll work alongside dedicated professionals innovating and collaborating to make our communities more energy-efficient, resilient, and sustainable. MCE is in the San Francisco Bay Area, with offices in San Rafael and Concord. Employees have the option to work remotely, in a hybrid arrangement, or in the office, depending on the role responsibilities and any in-person meeting requirements. I am happy to provide more details if needed. We value a range of experience. Even if you feel that you do not meet all of the qualifications, we encourage you to apply. Application materials will be reviewed on a rolling basis. Manager of Contracts & Settlements (Power Resources) - One Position Under general direction of the Director of Power Resources, the Manager of Contracts and Settlements has responsibility for managing MCE’s portfolio of executed power supply contracts. MCE's portfolio currently consists of the following contract types: Long-term power purchase agreements for renewable energy and/or energy storage. Short/medium term agreements for renewable and/or large hydroelectric energy. Short/medium term agreements for resource adequacy. Short/medium term agreements to hedge MCE’s CAISO load payments. The Manager of Contracts and Settlements requires significant subject matter expertise and the ability to lead a team. This role manages the Contracts and Settlements vertical and works cross-departmentally to ensure successful execution of Power Resources Department operations. Since the Manager works closely with internal and external partners, counterparties, and Board members, they must demonstrate excellent communication skills. Essential Duties and Responsibilities (ILLUSTRATIVE ONLY) Ensure each of MCE’s power supply contracts is administered in accordance with the contract terms. Work with counterparties to ensure that new steel in the ground projects are permitted, built, interconnected and brought to commercial operation in accordance with the contract milestones and terms. Work with counterparties to ensure that resources deliver all the capacity, energy, and environmental products, as required under each agreement. Ensure that resources are appropriately shown to the CPUC and CAISO for resource adequacy. Work with MCE’s scheduling agent to ensure that resources are properly bid and scheduled into CAISO’s day-ahead and real-time markets. Work with MCE’s scheduling agent to monitor resource performance and CAISO settlements. Ensure accurate and timely bilateral settlements with each counterparty, including invoice validation. Resolve the unexpected contractual and/or operational issues that happen. Negotiate amendments and letter agreements to memorialize necessary changes to contracts. Ensure that key contract terms and resource data are accurately captured in MCE’s centralized contract management system. Help and input into MCE’s power supply portfolio management. Help and/or guidance on power supply compliance reporting, especially as it pertains to resource settlement data. Provide feedback to MCE’s power procurement staff on specific contract terms that should be added, refined, or removed from MCE’s contracts in the future. Aid MCE’s power procurement staff, if needed. Help design new tools that will improve MCE’s ability to manage its portfolio of contracts and validate bilateral invoices. Build a strong understanding of both the regulatory requirements and MCE board requirements that shape MCE’s power supply portfolio. Build strong relationships with MCE’s many counterparties. Minimum Qualifications Education & Experience Education:  A bachelor’s degree in engineering, finance, economics, accounting, or a closely related field.  A master's degree from an accredited university in a related field is highly desirable.  Experience:  A minimum of seven (7) years of progressively responsible experience at an electric utility, municipal utility, a Community Choice Aggregation program, a power supply developer and/or seller, or in a closely related field.   A master’s degree may be substituted for two years of experience. A minimum of two years of experience serving in a technical lead or similar capacity, including providing work direction, technical guidance, and coordination for other team members, is required. Technical experience in the electric utility industry, experience in CAISO markets, and CAISO settlements are required.  Two (2) years in a people/team supervision capacity is strongly preferred.   Knowledge of: CAISO grid, CAISO markets and CAISO settlements (including applicable charge codes and settlement timelines). An understanding of CAISO Load and generation scheduling, curtailment and impacts on pricing and settlements.  Power supply technologies including solar, wind, geothermal, landfill gas, hydroelectric, natural gas and energy storage.  Power supply contracts, including power purchase agreements and key terms.  Power supply contract settlement structures.   California power supply regulations, including the CPUC’s renewable portfolio. standard program, the CEC’s power source disclosure program, and the CPUC and CAISO resource adequacy program. The use of renewable energy certificates to support mandatory and voluntary compliance programs. An understanding of The Western Renewable Energy Information System (WREGIS).  Microsoft Office software including Word and PowerPoint.  Microsoft Excel including VBA programming.  Compensation & Benefits Competitive compensation package offered, based on candidate experience along with generous benefits and perks, including fully paid premiums for health insurance, parental leave, dependent care subsidies, student loan repayment, and employee wellness program. Starting salary range for: Manager of Contracts & Settlements: $159,627 - $200,910. To Apply As part of the application process, all candidates must submit the following materials. A cover letter explaining your interest in the Manager of Contracts & Settlement. Please describe how your experience aligns with the role, highlighting any supervisory experience, and your ability to engage with diverse audiences. A current resume. Answer all applicable questions in the application. As we identify top applicants, those advancing will first have an all-in-one interview, followed by a face-to-face cross-team panel interview, a face-to-face executive interview, and a take-home assessment in quantitative and/or verbal communication. MCE may close the recruitment process at any time. About the Power Procurement Department The Power Resources department is responsible for building a portfolio of clean resources to meet the needs of customers and the reliability of the grid. This team focuses on meeting MCE’s renewable energy and greenhouse gas free (GHG-free) targets, helping MCE reach 85% renewable by 2029 while maintaining at least 95% GHG-free energy for our Light Green product. The power resources team negotiates and manages MCE’s Power Purchase and Energy Storage Agreements and Feed-in Tariff program. In addition, the team maintains a direct relationship with the CAISO in its Scheduling Coordinator functions and projects. The effective work of this team has allowed us to reinvest in renewable energy projects within MCE’s service area that create family-sustaining green-collar jobs. #LI-CD1 #LI-Hybrid MCE Culture At MCE, we are committed to fostering a workplace rooted in equity, inclusion, and belonging. As part of this effort, we’ve included a few optional questions to help us better understand your background, experiences, and how we can create a respectful and inclusive candidate experience. MCE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. MCE Work Environment MCE offices support an environment that is accessible to those with reduced mobility. We are happy to provide more details if asked. 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At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively. Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com. You’ll keep medical records accurate, secure, and accessible within a healthcare environment in Doha, Qatar, supporting hospital and clinic workflows where confidentiality and follow-through matter every day. In this role, you'll compile, maintain, track, and release patient medical records while supporting patient administration workflows, release-of-information requests, HIPAA compliance, and privacy protection. You’ll work with confidential health information, active and inactive records, electronic systems, and internal stakeholders to help ensure records are available when needed for care, review, billing, or authorized release. Key Responsibilities * Maintain secure medical records systems, storage areas, retention practices, and documentation workflows. * Process release-of-information requests and respond to inquiries, verifying patient identity, authorization validity, and the requester's legal right to access information. * Retrieve, track, and deliver records from active, inactive, and interdepartmental locations according to established procedures. * Support patient administration workflows by assisting team leaders, supervisors, managers, and department staff with records-related needs. * Perform quality checks to ensure accuracy, confidentiality, proper invoicing, and timely follow-through on requests received by mail, fax, phone, or in person. * Maintain credentialing files for medical personnel, support quality improvement and patient safety initiatives, and participate in periodic emergency preparedness drills and on-call support activities as required. If you take pride in being the person a clinical team can count on for accuracy, discretion, and organized follow-through, you'll find your place here. ## Qualifications Requirements * 2+ years of directly related administrative experience in a healthcare environment. * Experience with EMR systems, training records, auditing, policy development and implementation, and configuration management. * Knowledge of hospital medical records systems, documentation standards, records management practices, quality assurance, and confidentiality requirements. * Ability to use independent judgment to plan, prioritize, organize, and complete a varied workload with minimal supervision. * Ability to obtain a base security clearance; ability to relocate to Doha, Qatar; valid passport from Country of Record required before relocation and must be maintained during assignment. Preferred * Background in clinical settings and experience in an accredited healthcare organization highly desired. * RHIT or CPEHR certification, degree in healthcare or a related field, and knowledge of current Joint Commission, ISO, and NCQA/PCMH standards preferred. ## Additional Information Privacy Disclaimer:[Policy Link](https://www.internationalsos.com/privacy-centre/employee) By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable [Privacy Policy](https://www.internationalsos.com/privacy-centre/employee) (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes. Compensation Disclaimer: Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Benefits Language (FTE roles): Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws. Equal Opportunity Employer (EEO) Statement: International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.", "summaryDescription" : "Medical Records Specialist at International SOS Government Medical Services. Process patient requests. 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In this role, you'll compile, maintain, track, and release patient medical records while supporting patient administration workflows, release-of-information requests, HIPAA compliance, and privacy protection. You’ll work with confidential health information, active and inactive records, electronic systems, and internal stakeholders to help ensure records are available when needed for care, review, billing, or authorized release. Key Responsibilities * Maintain secure medical records systems, storage areas, retention practices, and documentation workflows. * Process release-of-information requests and respond to inquiries, verifying patient identity, authorization validity, and the requester's legal right to access information. * Retrieve, track, and deliver records from active, inactive, and interdepartmental locations according to established procedures. * Support patient administration workflows by assisting team leaders, supervisors, managers, and department staff with records-related needs. * Perform quality checks to ensure accuracy, confidentiality, proper invoicing, and timely follow-through on requests received by mail, fax, phone, or in person. * Maintain credentialing files for medical personnel, support quality improvement and patient safety initiatives, and participate in periodic emergency preparedness drills and on-call support activities as required. If you take pride in being the person a clinical team can count on for accuracy, discretion, and organized follow-through, you'll find your place here. ## Qualifications Requirements * 2+ years of directly related administrative experience in a healthcare environment. * Experience with EMR systems, training records, auditing, policy development and implementation, and configuration management. * Knowledge of hospital medical records systems, documentation standards, records management practices, quality assurance, and confidentiality requirements. * Ability to use independent judgment to plan, prioritize, organize, and complete a varied workload with minimal supervision. * Ability to obtain a base security clearance; ability to relocate to Doha, Qatar; valid passport from Country of Record required before relocation and must be maintained during assignment. Preferred * Background in clinical settings and experience in an accredited healthcare organization highly desired. * RHIT or CPEHR certification, degree in healthcare or a related field, and knowledge of current Joint Commission, ISO, and NCQA/PCMH standards preferred. ## Additional Information Privacy Disclaimer:[Policy Link](https://www.internationalsos.com/privacy-centre/employee) By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable [Privacy Policy](https://www.internationalsos.com/privacy-centre/employee) (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes. Compensation Disclaimer: Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Benefits Language (FTE roles): Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws. Equal Opportunity Employer (EEO) Statement: International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.", "summaryDescription" : "Medical Records Specialist at International SOS Government Medical Services. Process patient requests. Manage patient records", "postedDate" : "2026-06-15T20:26:03.000", "createdAt" : "2026-06-16T01:37:05.957", "lastUpdated" : "2026-06-16T10:19:16.988", "ingestTimestamp" : "2026-06-16T01:37:05.957", "mongoId" : "6a307c38f292fd229c049409", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Medical records management", "HIPAA regulations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c79c474d8ee00a094303e", "title" : "Implementation and Client Analytics Manager", "company" : "TPR Education, LLC", "industry" : "Education", "salary" : { "min" : 80000.0, "max" : 90000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Corporate", "locations" : [ "Corporate" ], "timestamp" : "2026-06-15T12:02:44.538", "fingerprint" : "2a69ae3bd46a16a512768f461ca314a33503097d6d86f346bc36881d827ffea5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tpreducationllc/jobs/4274660009", "externalId" : "4274660009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "experienceLevel" : "Manager", "technicalSkills" : "LTI, SAML, CAS, Shibboleth, SQL", "professionalSkills" : [ "Client relationship management", "Data analytics", "Technical implementation", "Project management", "Customer success", "Client services", "Technical consulting", "Program implementation", "Strategic decision-making" ], "hardSkillsList" : [ "Data analysis", "Reporting", "Client onboarding", "Technical support", "Data visualization", "Program optimization", "Data governance" ], "softSkillsList" : [ "Problem solver", "Collaborative partner" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Client onboarding", "level" : "intermediate" }, { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Program optimization", "level" : "intermediate" }, { "name" : "Data governance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem solver" }, { "name" : "Collaborative partner" } ], "majorSkills" : "Client implementation, Data analytics, Technical integrations", "majorSkillsList" : [ "Client implementation", "Data analytics", "Technical integrations" ], "coreResponsibilities" : "Lead onboarding efforts, Lead implementation efforts, Lead technical support efforts, Manage implementation timelines, Manage launch activities, Manage training programs, Manage client communications, Build relationships with stakeholders, Serve as trusted advisor, Support client integrations, Provide expertise on technologies, Resolve technical issues, Improve implementation processes, Analyze usage data, Analyze engagement data, Analyze outcomes data, Identify trends, Identify opportunities, Identify program optimization areas, Develop client-facing reports, Develop dashboards, Develop visualizations, Develop presentations, Translate datasets into insights, Support strategic decision-making, Support reporting process development, Support analytics best practices, Support data governance standards, Improve reporting workflows, Improve implementation processes, Improve client-facing tools, Contribute to client reviews, Contribute to renewals, Contribute to impact discussions", "teamCollaboration" : "Cross-functional teams; Technical teams; Business teams", "projectManagementSkills" : [ "Project management", "Implementation timelines" ], "domainKnowledge" : "Learning Management Systems; LMS integrations; Authentication platforms; Student information systems; LTI; SAML; CAS; Shibboleth; Tutoring programs; Educational outcomes", "domainList" : [ "learning-management-systems", "lms-integrations", "authentication-platforms", "student-information-systems", "lti", "saml", "cas", "shibboleth", "tutoring-programs", "educational-outcomes" ], "domainSpecificKnowledge" : [ "Learning Management Systems", "LMS integrations", "Authentication platforms", "Student information systems", "LTI", "SAML", "CAS", "Shibboleth", "Tutoring programs", "Educational outcomes" ], "toolProficiency" : [ "Excel", "SQL", "Salesforce", "Power BI", "Tableau", "SSRS" ], "communicationSkills" : "Client-facing discussions; Written communication; Verbal communication; Presentation skills", "problemSolvingSkills" : "Solving complex problems; Translating data", "qualificationsBasic" : "Bachelor's degree, 3-5 years experience, Manage multiple implementations, Experience with LMS, Experience with LTI, Experience with SAML, Experience with CAS, Experience with Shibboleth, Advanced Excel functions, SQL", "qualificationsPreferred" : "Salesforce experience preferred, Power BI experience preferred, Tableau experience preferred, SSRS experience preferred, Higher education experience preferred, K-12 school districts experience preferred, Public libraries experience preferred, Education technology experience preferred", "rawDescription" : "About The Princeton Review The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U. S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram. About the Position Interested in helping institutional partners across the country improve student outcomes through technology, data, and strategic program implementation? Join Tutor.com/The Princeton Review as an Implementation and Client Analytics Manager. This role combines technical implementation leadership, client relationship management, and data analytics expertise to support successful tutoring program launches and ongoing institutional success. You will serve as a trusted partner to colleges, universities, public libraries, and K-12 school districts by managing implementations, supporting technical integrations, and delivering meaningful reporting and insights that help clients maximize the impact of their tutoring programs. The ideal candidate enjoys solving complex problems, working cross-functionally, analyzing large datasets, and translating data into actionable recommendations for both technical and non-technical audiences. What You'll Do Client Implementation & Customer Success Lead onboarding, implementation, and technical support efforts for institutional clients adopting Tutor.com services. Manage implementation timelines, launch activities, training programs, and client communications to ensure successful deployments. Build strong relationships with institutional stakeholders while serving as a trusted advisor throughout the client lifecycle. Technical Consulting & Integrations Support client integrations with Learning Management Systems (LMS), authentication platforms, and student information systems. Provide expertise on technologies and standards including LTI, SAML, CAS, and Shibboleth. Partner with Product, Engineering, Operations, and Customer Success teams to resolve technical issues and improve implementation processes. Data Analytics & Reporting Analyze institutional usage, engagement, and outcomes data to identify trends, opportunities, and areas for program optimization. Develop client-facing reports, dashboards, visualizations, and presentations that communicate program effectiveness, ROI, and student impact. Translate complex datasets into actionable insights that support strategic decision-making for both clients and internal stakeholders. Operational Excellence & Continuous Improvement Support development of scalable reporting processes, analytics best practices, and data governance standards. Collaborate across teams to improve reporting workflows, implementation processes, and client-facing tools. Contribute to strategic client reviews, renewals, and impact discussions through data-driven storytelling and recommendations. Who You Are You have a bachelor’s degree and 3–5 years of experience in implementation, project management, customer success, client services, or a related field. You have experience managing multiple client implementations simultaneously while maintaining exceptional customer service. You have experience supporting Learning Management Systems (LMS) and related technologies, including authentication and integration standards such as LTI, SAML, CAS, and Shibboleth. You are comfortable working with data and reporting tools, including advanced Excel functions and SQL. Experience with Salesforce, Power BI, Tableau, SSRS, or similar reporting and visualization platforms is strongly preferred. You can interpret complex datasets and present insights clearly to both technical and non-technical audiences. You have strong written, verbal, and presentation skills and are comfortable leading client-facing discussions. You are highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. You are a proactive problem solver who enjoys learning new technologies and identifying scalable solutions. Experience working with higher education institutions, K-12 school districts, public libraries, or education technology organizations is preferred. You are a collaborative partner who works effectively across technical and business teams. You are passionate about using data, technology, and student support services to improve educational outcomes. The Princeton Review and Tutor.com offer a competitive salary which commensurates with experience and skills. US Pay Range $80,000—$90,000 USD The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on, and all qualified applicants will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Review Privacy Policy for California Applicants", "summaryDescription" : "Implementation and Client Analytics Manager at TPR Education, LLC. Skills: Client implementation, Data analytics, Technical integrations. Lead onboarding efforts. Lead implementation efforts", "postedDate" : "2026-06-14T03:12:38.657", "createdAt" : "2026-06-14T03:12:38.657", "lastUpdated" : "2026-06-15T12:02:44.538", "ingestTimestamp" : "2026-06-14T03:12:38.657", "mongoId" : "6a2c79c474d8ee00a094303e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Reporting", "Client onboarding", "Technical support", "Data visualization", "Program optimization", "Data governance", "Problem solver", "Collaborative partner", "Client implementation", "Data analytics", "Technical integrations", "Client relationship management", "Technical implementation", "Project management", "Customer success", "Client services", "Technical consulting", "Program implementation", "Strategic decision-making", "Implementation timelines", "Learning Management Systems", "LMS integrations", "Authentication platforms", "Student information systems", "LTI", "SAML", "CAS", "Shibboleth", "Tutoring programs", "Educational outcomes", "Excel", "SQL", "Salesforce", "Power BI", "Tableau", "SSRS" ], "skillCount" : 37, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b6674d8ee00a09120ae", "title" : "Head of Finance and Operations", "company" : "GGWP", "industry" : "FinTech", "salary" : { "min" : 160000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T01:59:08.729", "fingerprint" : "5b457874790ca6ade4e6bda22222b4716c9ef133832816f77eede0dbb5a6581e", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ggwp.breezy.hr/p/70a63d01a3e4-head-of-finance-and-operations", "externalId" : "70a63d01a3e4", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Location: US Remote (Bay Area preferred; some PT overlap required)Reports to: CEO Compensation: $160,000–$200,000 base salary, plus equity and benefits. Final compensation will depend on experience, scope fit, and location. About GGWP GGWP is a fast-paced startup co-founded by three successful entr", "summaryDescription" : "Head of Finance and Operations at GGWP", "createdAt" : "2026-06-14T21:05:38.735", "lastUpdated" : "2026-06-16T01:59:08.729", "ingestTimestamp" : "2026-06-14T21:05:38.735", "mongoId" : "6a2c6b6674d8ee00a09120ae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.85 }, { "id" : "69ce5e189bc74574cb674c1e", "title" : "Director (Regulation and Prequalification of Medicines and Health Products)", "industry" : "Healthcare", "salary" : { "min" : 220000.0, "max" : 320000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director level in Geneva, Switzerland within the Pharma industry, adjusted for seniority and full-time employment." }, "location" : "Switzerland-Geneva", "locations" : [ "Switzerland-Geneva", "Apr 8, 2026, 9:59:00 PM", "Switzerland-Geneva, " ], "timestamp" : "2026-06-16T01:05:19.308", "fingerprint" : "65d233d561d06ed67b153291f3de73cac6f422b79e9c9784474ab60ded786f99", "source" : "taleo", "language" : "en", "applyUrl" : "https://who.taleo.net/careersection/ex/jobdetail.ftl?job=382074", "externalId" : "382074", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Geneva", "country" : "Switzerland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "46.2017559,6.1466014" } ], "locationText" : "Geneva, Switzerland", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Regulatory affairs", "Prequalification", "Risk management", "Legal analysis", "Compliance oversight" ], "hardSkillsList" : [ "Regulatory compliance", "Drug registration", "Health product approval" ], "hardSkills" : [ { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Drug registration", "level" : "intermediate" }, { "name" : "Health product approval", "level" : "intermediate" } ], "majorSkills" : "Medicines regulation, Health products, Prequalification", "majorSkillsList" : [ "Medicines regulation", "Health products", "Prequalification" ], "coreResponsibilities" : "Oversee regulation of medicines, Manage prequalification of health products, Ensure compliance with regulatory requirements, Develop and implement regulatory strategies, Advise on legal and compliance matters, Conduct risk assessments, Monitor changes in regulations", "teamCollaboration" : "Collaborate with international health organizations; Work with regulatory bodies", "domainKnowledge" : "International regulatory frameworks", "domainList" : [ "international-regulatory-frameworks" ], "domainSpecificKnowledge" : [ "International regulatory frameworks" ], "communicationSkills" : "Regulatory reporting; Policy development", "documentationSkills" : "Regulatory submissions; Compliance documentation", "problemSolvingSkills" : "Regulatory problem solving; Compliance issue resolution", "specialRequirements" : "Fixed-term appointment", "qualificationsBasic" : "5+ years experience in regulatory affairs, Experience with medicines and health products, Experience in prequalification processes", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "D2 Fixed-term appointment 2", "summaryDescription" : "Director (Regulation and Prequalification of Medicines and Health Products). Skills: Medicines regulation, Health products, Prequalification. Oversee regulation of medicines. Manage prequalification of health products", "createdAt" : "2026-06-14T18:51:10.429", "lastUpdated" : "2026-06-16T01:05:19.308", "ingestTimestamp" : "2026-06-14T18:51:10.429", "mongoId" : "69ce5e189bc74574cb674c1e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Regulatory compliance", "Drug registration", "Health product approval", "Medicines regulation", "Health products", "Prequalification", "Regulatory affairs", "Risk management", "Legal analysis", "Compliance oversight", "International regulatory frameworks" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c8c2274d8ee00a0974a30", "title" : "Client Training and Adoption Specialist", "company" : "SpotOn", "industry" : "Customer Success", "salary" : { "min" : 23.0, "max" : 33.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Royal Oak, MI", "locations" : [ "Royal Oak, MI", "Chicago, IL", "San Francisco, CA" ], "timestamp" : "2026-06-15T08:58:03.688", "fingerprint" : "fef6db95f370457c7452953dfdf86c9da69c6614cfaf5d1515035a0c5ba51c6a", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/spoton/c5fc4607-27f0-4c78-8b5c-db8f61a98993/application", "externalId" : "c5fc4607-27f0-4c78-8b5c-db8f61a98993", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Royal Oak", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.4894801,-83.1446485" } ], "locationText" : "Royal Oak, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "POS functionality, Software suite", "professionalSkills" : [ "Client relationships", "Value realization", "Customer retention", "Customer satisfaction", "Instructional techniques", "Learning styles", "Problem-solving", "Solution-oriented" ], "hardSkillsList" : [ "Training delivery", "Note-taking", "Report compilation", "Material updates" ], "hardSkills" : [ { "name" : "Training delivery", "level" : "intermediate" }, { "name" : "Note-taking", "level" : "intermediate" }, { "name" : "Report compilation", "level" : "intermediate" }, { "name" : "Material updates", "level" : "intermediate" } ], "majorSkills" : "Client training, Adoption specialist, Restaurant technology", "majorSkillsList" : [ "Client training", "Adoption specialist", "Restaurant technology" ], "coreResponsibilities" : "Develop training sessions, Deliver training sessions, Design training sessions, Conduct training sessions, Build training resources, Create training materials, Provide remote training, Conduct remote training, Facilitate Q&A sessions, Address client questions, Encourage active participation, Foster learning environment, Take detailed notes, Maintain documentation, Compile training reports, Continuously improve materials, Update training materials, Solicit feedback", "teamCollaboration" : "Internal stakeholders", "domainKnowledge" : "Restaurant management systems; Hospitality role", "domainList" : [ "restaurant-management-systems", "hospitality-role" ], "domainSpecificKnowledge" : [ "Restaurant management systems", "Hospitality role" ], "toolProficiency" : [ "Zoom", "Microsoft Teams", "WebEx" ], "communicationSkills" : "Presentation skills; Interpersonal skills; Convey complex information; Clear explanations; Concise explanations", "documentationSkills" : "Training documentation; Training reports", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Remain stationary 50%, Occasionally move about, Lifts up to 20 pounds", "qualificationsBasic" : "2+ years restaurant operations, 1+ year SpotOn POS experience, 1+ year training experience, High School Diploma", "qualificationsPreferred" : "Bachelor's degree preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. The Training Specialist will play a crucial role in ensuring that our restaurant clients maximize the benefits of our technology solutions by providing comprehensive training on essential functions, Back of House POS functionality, and effective use of our software suite. This role requires excellent communication and interpersonal skills, as well as the ability to simplify complex concepts to make them accessible and easy to understand for our clients. ESSENTIAL FUNCTIONS Develop and Deliver Training Sessions: Design and conduct engaging training sessions for restaurant operators, covering essential POS functionality and configurations, reporting, and the utilization of SpotOn's software suite. Utilize a variety of instructional techniques and multimedia resources to create dynamic and interactive learning experiences. Build Training Resources: Create comprehensive training materials, including user guides, tutorials, video demonstrations, and interactive modules, to support ongoing learning and development. Ensure that training resources are accessible and user-friendly, catering to different learning styles and skill levels. Provide Remote Training: Conduct remote training sessions via Zoom. Effectively leverage technology to deliver engaging and interactive training experiences, fostering active participation and knowledge retention. Facilitate Q&A Sessions: Host interactive Q&A sessions during training sessions to address client questions and concerns in real-time. Demonstrate excellent communication and problem-solving skills to provide clear and concise explanations and solutions, ensuring that participants feel supported and empowered. Encourage Active Participation: Foster a collaborative learning environment by encouraging active participation and discussion among training participants. Facilitate group activities, case studies, and role-playing exercises to reinforce learning objectives and promote peer-to-peer knowledge sharing. Take Detailed Notes: Maintain thorough and accurate documentation of training sessions, including participant feedback, questions, and discussion points. Compile detailed training reports and summaries to track progress, identify areas for improvement, and inform future training initiatives. Continuously Improve Training Materials: Regularly review and update training materials and resources to reflect software updates, industry trends, and best practices. Solicit feedback from clients and internal stakeholders to identify areas for enhancement and refinement, ensuring that training content remains relevant and impactful. MINIMUM QUALIFICATIONS - Strong understanding of restaurant management systems and software solutions, with the ability to effectively train others on their use. - Excellent communication and presentation skills, with the ability to convey complex information in a clear and understandable manner. - Proficiency in virtual training platforms such as Zoom, Microsoft Teams, or WebEx. - Exceptional interpersonal skills, with the ability to establish rapport with clients and adapt training approaches to meet individual learning styles. - Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. - Demonstrated problem-solving abilities, with a proactive and solution-oriented approach to addressing client questions and concerns. - Excellent note-taking skills, with the ability to maintain thorough and accurate documentation of training sessions and participant feedback - Proven ability to convey complex step-by-step instructions in layman's terms - Ability to maintain professionalism amidst a vast range of client personalities. - 2+ years experience in restaurant operations, management, or similar hospitality role - 1+ year of experience implementing and / or supporting SpotOn POS - 1+ year of proven experience in delivering engaging and interactive training sessions, both in-person and remotely EDUCATION REQUIREMENTS - Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. - HS Diploma or equivalent required PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS - Must be able to remain in a stationary position a minimum of 50% of the work day The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. - Occasionally lifts and carries equipment in the office weighing up to 20 pounds We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com http://spoton.com). If something seems suspicious, please contact us at careers@spoton.com. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. Work authorization in the U.S. is required. Visa sponsorship is not available for this role. SpotOn is an E-Verify company.", "summaryDescription" : "Client Training and Adoption Specialist at SpotOn. Skills: Client training, Adoption specialist, Restaurant technology. Develop training sessions. Deliver training sessions", "createdAt" : "2026-06-14T04:26:34.381", "lastUpdated" : "2026-06-15T08:58:03.688", "ingestTimestamp" : "2026-06-14T04:26:34.381", "mongoId" : "6a2c8c2274d8ee00a0974a30", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 33, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Training delivery", "Note-taking", "Report compilation", "Material updates", "Client training", "Adoption specialist", "Restaurant technology", "Client relationships", "Value realization", "Customer retention", "Customer satisfaction", "Instructional techniques", "Learning styles", "Problem-solving", "Solution-oriented", "Restaurant management systems", "Hospitality role", "Zoom", "Microsoft Teams", "WebEx" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305085f292fd229cef15ed", "title" : "Head of Policy and Regulatory Affairs – US", "company" : "Elliptic", "industry" : "Marketing", "salary" : { "min" : 155000.0, "max" : 290000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "New York, United States", "locations" : [ "New York, United States", "Washington Office" ], "certifications" : [ "CAMS", "CFA", "FRM" ], "timestamp" : "2026-06-16T11:04:28.417", "fingerprint" : "763481b0e8af17ce68191c15a68a45fc67bb4d6f45788e43e1546aa53e9662df", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/elliptic/b8d9dab4-3af9-453d-bd87-29e1ab710e2b/application", "externalId" : "b8d9dab4-3af9-453d-bd87-29e1ab710e2b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Public policy", "Regulatory engagement", "Government affairs", "Policy advocacy", "Thought leadership", "Client advisory", "Product development", "Client success", "Compliance strategy", "Risk mitigation", "Strategic relationships", "Industry analysis" ], "hardSkillsList" : [ "Regulatory analysis", "Policy analysis", "AML/CFT requirements", "Digital asset classification", "Blockchain analytics", "Crypto asset compliance" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Regulatory analysis", "level" : "intermediate" }, { "name" : "Policy analysis", "level" : "intermediate" }, { "name" : "AML/CFT requirements", "level" : "intermediate" }, { "name" : "Digital asset classification", "level" : "intermediate" }, { "name" : "Blockchain analytics", "level" : "intermediate" }, { "name" : "Crypto asset compliance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Digital Assets, Government Engagement, Financial Crime Prevention", "majorSkillsList" : [ "Digital Assets", "Government Engagement", "Financial Crime Prevention" ], "coreResponsibilities" : "Lead public policy engagement strategy, Lead regulatory engagement strategy, Engage with federal regulators, Engage with state regulators, Engage with policymakers, Engage with Congressional offices, Engage with international standard setters, Shape regulatory outcomes, Respond to policy frameworks, Respond to stablecoin legislation, Respond to AML/CFT requirements, Respond to digital asset classification, Strengthen regulatory voice, Strengthen thought leadership, Create authoritative content, Prepare Congressional testimony, Represent Elliptic externally, Advise internal teams, Empower internal teams, Provide regulatory insights, Provide regulatory analysis, Drive product development, Drive client success, Drive compliance strategy, Position Elliptic as partner, Serve as subject matter expert, Provide strategic advisory services, Build and maintain relationships, Represent Elliptic at conferences, Represent Elliptic at forums, Represent Elliptic at briefings, Represent Elliptic at meetings", "teamCollaboration" : "Global cross-functional team; Strategic Advisory team; Federal agencies; Congressional committees; State regulators; Industry associations; Financial institutions; Crypto native businesses; Government agencies; Financial authorities; Congressional staff; Policy communities", "domainKnowledge" : "Digital assets; Blockchain technology; Cryptocurrency; Financial crime prevention; Money laundering; Stablecoin legislation; FinCEN guidance; SEC jurisdiction; CFTC jurisdiction; State-level licensing; Federal frameworks; Key state regimes; NY BitLicense; State MTL frameworks; Digital asset economy", "domainList" : [ "digital-assets", "blockchain-technology", "cryptocurrency", "financial-crime-prevention", "money-laundering", "stablecoin-legislation", "fincen-guidance", "sec-jurisdiction", "cftc-jurisdiction", "state-level-licensing", "federal-frameworks", "key-state-regimes", "ny-bitlicense", "state-mtl-frameworks", "digital-asset-economy" ], "domainSpecificKnowledge" : [ "Digital assets", "Blockchain technology", "Cryptocurrency", "Financial crime prevention", "Money laundering", "Stablecoin legislation", "FinCEN guidance", "SEC jurisdiction", "CFTC jurisdiction", "State-level licensing", "Federal frameworks", "Key state regimes", "NY BitLicense", "State MTL frameworks", "Digital asset economy" ], "communicationSkills" : "Policy positions; Briefings; Public commentary; External representation; Executive meetings", "documentationSkills" : "Policy analysis; Regulatory updates; Congressional testimony preparation; Industry trend reports", "outcomesObjectives" : "Shape and respond to policy frameworks; Strengthen regulatory voice; Strengthen thought leadership; Drive product development; Drive client success; Drive compliance strategy; Position Elliptic as leading partner; Build trust in digital assets", "qualificationsBasic" : "5+ years experience in policy and regulatory affairs, Experience in US policy and regulatory engagement, Experience with federal and state regulators, Experience with Congressional offices, Experience with public sector stakeholders, Experience with crypto regulation, Experience with financial crime prevention, Experience with digital innovation, Experience with digital asset economy, Experience with FinCEN, Experience with SEC, Experience with CFTC, Experience with OCC, Experience with OFAC, Experience with state regulators, Experience with industry associations, Experience with blockchain technology, Experience with digital assets, Experience with regulatory compliance, Experience with government engagement, Experience with policy analysis, Experience with regulatory updates, Experience with industry trend reports, Experience with strategic relationships, Experience with federal agencies, Experience with Congressional committees, Experience with state-level regimes, Experience with NY BitLicense, Experience with state MTL frameworks, Experience working with federal agencies, Experience working with Congressional offices, Experience working with regulatory bodies, Experience working with intergovernmental institutions, Experience crafting policy positions, Experience crafting public commentary, Experience influencing regulatory outcomes, Experience with advocacy, Experience with collaborative engagement", "qualificationsPreferred" : "Former experience in federal regulatory body, Former experience in Congressional committee staff, Former experience in Treasury/FinCEN, Experience with stablecoins, Previous consulting experience, Previous advisory experience, Technical understanding of blockchain technology, Technical understanding of digital asset infrastructure, Experience developing training sessions, Experience delivering training sessions, Experience with international standard-setting bodies, Experience with FATF, Experience with Basel Committee", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Elliptic, we believe cryptocurrency will play a huge role in the future of value transfer, and we care deeply about helping to build this future. In order for cryptocurrency to flourish, it’s important to prevent criminal abuse of the technology. Elliptic is the global leader in detecting, preventing, and pursuing criminal activity in cryptocurrencies. Our clients include the world’s leading cryptocurrency exchanges, financial institutions and government agencies. Our unique platform gives us an unparalleled understanding of cryptocurrency capital flows, using a combination of network science and machine learning to aggregate and interpret vast quantities of transaction data. We provide anti-money laundering (AML) compliance software and investigative services to the leading participants in the cryptocurrency ecosystem. Customers rely on us to analyse more than $150bn of their transactions every month, and include cryptocurrency businesses, major financial institutions, and federal government agencies. The company has a presence in London, UK, New York City, Singapore and Tokyo. We are backed by SBI Group, Albion VC, Octopus Ventures, SignalFire, Paladin Capital, Santander InnoVentures, and Digital Currency Group. Are you passionate, enthusiastic, and looking for an opportunity to grow your career in sales? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you! The Impact You Will Have As Head of Policy and Regulatory Affairs – US, you will lead Elliptic’s public policy and regulatory engagement strategy across the United States, the most consequential jurisdiction shaping the future of digital assets. Based in Washington D.C. or New York, you will be Elliptic’s most senior voice on policy issues across the Americas, guiding our approach to engaging with federal and state regulators, policymakers, Congressional offices, and international standard setters. You will help shape regulatory outcomes across the evolving US landscape, including the Clarity Act, stablecoin frameworks, FinCEN guidance, SEC and CFTC jurisdiction, and state-level licensing regimes, while ensuring our strategy aligns with the rapidly evolving landscape of crypto regulation, financial crime prevention, and digital innovation. You will join a global, cross-functional team of regulatory specialists and subject matter experts, working at the forefront of engagement with governments, regulators, financial institutions, and crypto native businesses. In this commercially oriented role, you’ll act as a trusted advisor to existing and prospective clients, helping them navigate regulatory complexity, adopt Elliptic’s solutions with confidence, and meet their compliance objectives. Your policy insights will influence go-to-market strategies, support business development, and directly drive customer success, product-market fit, and revenue growth across the Americas. Your leadership will be instrumental in establishing Elliptic as the most trusted advisor for regulated institutions and public agencies seeking to understand and mitigate risks in the digital asset economy. Key Outcomes - Lead Elliptic’s strategic engagement with federal and state regulators, Congressional offices, and public sector stakeholders across the United States - Shape and respond to emerging crypto and digital asset policy frameworks, including stablecoin legislation, AML/CFT requirements, and digital asset classification - Strengthen Elliptic’s regulatory voice and thought leadership through policy advocacy, content creation, testimony preparation, and external representation - Advise and empower internal teams with regulatory insights and analysis to drive product development, client success, and compliance strategy - Position Elliptic as the leading technology partner for US government agencies and financial institutions building trust in digital assets What You Will Do - Serve as the primary subject matter expert on US policy, regulation, and government affairs related to digital assets and blockchain technology - Provide strategic advisory services to internal teams and external clients on regulatory compliance and government engagement - Develop thought leadership through authoritative content creation, including policy analysis, regulatory updates, Congressional testimony preparation, and industry trend reports - Work with our Strategic Advisory team to build and maintain strategic relationships with key stakeholders across federal agencies (FinCEN, SEC, CFTC, OCC, OFAC), Congressional committees, state regulators, and industry associations - Represent Elliptic at industry conferences, regulatory forums, Congressional briefings, and executive meetings with senior government and financial services leaders - Collaborate with product and engineering teams to provide expert guidance on regulatory requirements and institutional client needs - Advise on regulatory developments and market trends affecting digital asset policy and institutional adoption strategies - Support business development and enterprise sales processes with deep policy expertise and government relationship leverage - Contribute to cross-functional initiatives that accelerate responsible adoption of digital asset solutions within government and traditional finance - Build and maintain your professional profile through speaking engagements, media commentary, social media presence, and industry networking What You Will Achieve in the First 6 Months - Supported early customer engagements that demonstrate Elliptic’s regulatory expertise and strengthen confidence in our brand, and have been cited as a key expert resource by top prospects and customers - Delivered consistent, high-quality intelligence and policy insights to global stakeholders internally and externally - Established Elliptic as a credible and proactive voice in the US regulatory community - Work with our Strategic Advisory team to build upon our trusted relationships with at key regulators, Congressional offices, or (e.g., FinCEN, Treasury,) - Contributed visible US thought leadership content (publication, panel, consultation, or testimony) tied to Elliptic’s mission - Embedded the US as a critical contributor within the global Regulatory & Industry Affairs framework You Will Be a Great Fit Here If You - 10+ years of experience in regulatory affairs, public policy, government relations, or compliance, with a focus on financial services, digital assets, or public sector engagement - Deep understanding of the US digital asset regulatory landscape, including federal frameworks (SEC, CFTC, FinCEN, OCC, OFAC) and key state-level regimes (e.g., NY BitLicense, state MTL frameworks) - Experience working within or alongside federal agencies, Congressional offices, regulatory bodies, or intergovernmental institutions - Strong existing public-sector network across US financial authorities, Congressional staff, and policy communities - Exceptional communication skills, with experience crafting policy positions, briefings, and public commentary on complex legal and regulatory topics - Comfort working at the intersection of technology, law, and finance, including the regulatory applications of blockchain analytics and crypto asset compliance - Proven record of influencing regulatory outcomes through advocacy and collaborative engagement with policymakers and institutions - Passion for shaping the future of responsible crypto innovation, financial integrity, and regulatory clarity Bonus Points For - Former experience in a federal regulatory body, Congressional committee staff, or Treasury/FinCEN - Experience with stablecoins and their role in traditional finance and payments - Previous consulting or advisory experience in financial services or government affairs - Technical understanding of blockchain technology and digital asset infrastructure - Experience developing and delivering training and knowledge-sharing sessions - Experience working with international standard-setting bodies (FATF, Basel Committee) - Advanced degree in law, public policy, finance, economics, or related field - Professional qualifications in compliance or related fields (CAMS, CFA, FRM, etc.) - Experience in fintech, digital asset advisory, or crypto policy advocacy roles We know Diversity and Inclusion is much deeper than just hiring, but it is important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us.", "summaryDescription" : "Head of Policy and Regulatory Affairs – US at Elliptic. Skills: Digital Assets, Government Engagement, Financial Crime Prevention. Lead public policy engagement strategy. 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Work across cultures; Work across regions", "domainKnowledge" : "International financial reporting; International tax; International compliance; Financial crime", "domainList" : [ "international-financial-reporting", "international-tax", "international-compliance", "financial-crime" ], "domainSpecificKnowledge" : [ "International financial reporting", "International tax", "International compliance", "Financial crime" ], "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "12+ years finance leadership experience, Experience managing finance operations across multiple geographies, Experience managing finance operations across multiple legal entities, Deep understanding of international financial reporting, Deep understanding of international tax requirements, Deep understanding of international compliance requirements, Proven ability to operate effectively in complex organizations, Analytical skills, Operational skills, Problem-solving skills, Excellent leadership capabilities, Excellent stakeholder management capabilities, Written English, Spoken English", "qualificationsPreferred" : "CPA qualification preferred, CA qualification preferred, ACA qualification preferred, Equivalent qualification preferred, Experience in high-growth businesses, Experience in multinational businesses, Experience in private equity-backed businesses", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At Fourthline, our mission is to fight financial crime. We help protect the global financial system by verifying millions of identities for banks, neobanks, online brokers, crypto exchanges, and insurers like N26, Trade Republic, flatexDEGIRO, Nationale Nederlanden, Qonto, Shine, Solarisbank, and more. Having started our journey in January 2018, we're incredibly proud to count around 250 employees between our Amsterdam and Barcelona offices with over 50 nationalities. We are looking for an experienced finance leader to oversee and strengthen our Accounting, Tax, and Treasury functions. This role will play a critical part in ensuring strong financial operations, effective controls, compliance, and scalable processes to support the company’s continued growth. The ideal candidate is both strategic and hands-on, with deep technical expertise and experience managing complex international finance operations in a fast-paced environment. Key Responsibilities Lead all accounting, tax, treasury, and cash management activities across multiple international entities and jurisdictions Oversee monthly, quarterly, and annual financial close processes, ensuring timely and accurate reporting across global operations Ensure compliance with local statutory, tax, audit, and regulatory requirements across multiple countries Manage treasury operations including cash flow forecasting, liquidity management, banking relationships Strengthen internal controls, governance frameworks, and finance policies across regions Partner with senior leadership on financial planning, operational initiatives, and business performance Coordinate and manage relationships with external auditors, tax advisors, banks, and regulatory authorities globally Drive process standardization, automation, and scalability across international finance operations Build, mentor, and lead high-performing regional finance teams Qualifications 12+ years of progressive finance leadership experience Strong expertise across accounting, tax, treasury, and financial controls in multinational environments Experience managing finance operations across multiple geographies and legal entities Deep understanding of international financial reporting, tax, and compliance requirements Proven ability to operate effectively in complex, fast-moving organizations Strong analytical, operational, and problem-solving skills Excellent leadership and stakeholder management capabilities CPA, CA, ACA, or equivalent qualification preferred Experience in high-growth, multinational, or private equity-backed businesses is a plus What We’re Looking For A pragmatic and execution-oriented finance leader Strong commercial judgment combined with operational rigor Ability to balance strategic thinking with hands-on execution Someone who can build structure, improve processes, and drive accountability globally Collaborative leadership style with the ability to work effectively across cultures and regions Strong written and spoken English This is a hybrid role with three days in our Amsterdam office. At Fourthline, we believe diversity enriches our culture and inspires you to do your best work. We value your unique talents and perspectives, welcoming them into a safe and inclusive working environment, to ultimately deliver the best products to our customers and society. You're welcome here. Fourthline is for everyone. Our hiring process is designed to be equal, fair, and transparent. We welcome people from all backgrounds, ethnicities, genders, sexual orientations, ages, abilities, religions, and experiences in life. If you're excited about this role, but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.", "summaryDescription" : "Head of Accounting and Reporting at Fourthline. Skills: Accounting, Tax, Treasury, Financial controls. Lead accounting activities. 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Marketing; Partnerships; Clinical; Operations leaders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Autism therapy; ABA therapy; Insurance credentialing; Revenue cycle timelines", "domainList" : [ "autism-therapy", "aba-therapy", "insurance-credentialing", "revenue-cycle-timelines" ], "domainSpecificKnowledge" : [ "Autism therapy", "ABA therapy", "Insurance credentialing", "Revenue cycle timelines" ], "toolProficiency" : [ "Excel", "Google Sheets", "BI platforms", "WFM platforms", "Analytics tooling" ], "communicationSkills" : "Present findings; Present recommendations", "problemSolvingSkills" : "Interpret complex data; Identify drivers; Turn analysis into recommendations", "outcomesObjectives" : "Improve forecast accuracy; Optimize utilization; Proactively identify capacity risks; Reduce time from intake to BCBA placement; Increase assessment scheduling fill rate; Maximize BCBA capacity utilization; Improve client-to-BCBA match success", "qualificationsBasic" : "Bachelor's degree in Business, Analytics, Operations, Statistics, Healthcare Administration, Mathematics, or a related field, 6+ years of experience in workforce planning, forecasting, scheduling, capacity planning, operations analytics, or a related field, 2+ years of people leadership, Experience building forecasting models, staffing plans, and schedules using historical trends, productivity assumptions, and projected demand, Analytical skills with the ability to interpret complex data, identify drivers, and turn analysis into operational recommendations, Experience with capacity planning, utilization analysis, coverage modeling, and schedule optimization, Advanced proficiency in Excel or Google, Project management skills, Communication and stakeholder-management skills, Ability to present findings and recommendations to senior leadership", "qualificationsPreferred" : "Related advanced degree preferred but not required, Experience with BI/reporting tools and planning systems strongly preferred, Experience in healthcare, telehealth, contact center, client operations, or other service-delivery environments with variable demand strongly preferred, Demonstrated ability to balance business performance with client experience and clinician experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Forecast and Scheduling Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is looking for an analytical, strategic, and executive-minded Director of Forecast and Scheduling to build, lead, and optimize the operational engine behind our national clinician network. Sitting at the critical intersection of commercial growth and clinical delivery, you will own the capacity planning strategy that translates rapid demand into predictive, rock-solid clinician staffing models. This is a high-impact leadership role requiring a master of workforce data who can build repeatable playbooks for state expansions, protect operational gross margins, and seamlessly align clinician capacity with complex insurance credentialing and revenue cycle timelines. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Bachelor’s degree in Business, Analytics, Operations, Statistics, Healthcare Administration, Mathematics, or a related field; advanced degree preferred but not required - 6+ years of experience in workforce planning, forecasting, scheduling, capacity planning, operations analytics, or a related function; 2+ years of people leadership preferred. Director-level WFM and provider-capacity postings generally call for substantial experience, often 5–10+ years, including leadership - Strong experience building forecasting models, staffing plans, and schedules using historical trends, productivity assumptions, and projected demand - Strong analytical skills with the ability to interpret complex data, identify drivers, and turn analysis into operational recommendations. Comparable analyst and manager roles emphasize quantitative analysis, trend interpretation, and actionable recommendations - Experience with capacity planning, utilization analysis, coverage modeling, and schedule optimization - Advanced proficiency in Excel or Google Sheets; experience with BI/reporting tools and planning systems strongly preferred. Comparable roles commonly cite Excel, SQL, WFM platforms, and analytics tooling - Strong project management skills and the ability to lead cross-functional initiatives in a fast-paced environment - Strong communication and stakeholder-management skills, including the ability to present findings and recommendations to senior leadership - Experience in healthcare, telehealth, contact center, client operations, or other service-delivery environments with variable demand strongly preferred - Demonstrated ability to balance business performance with client experience and clinician experience. What You’ll Do - Own forecasting strategy for clinical capacity by translating Marketing and Partnerships demand projections into BCBA headcount - Lead workforce planning and staffing models to ensure the right clinician capacity is in place to support assessments, client pairing, and ongoing service delivery - Oversee Forecasting and Scheduling Analysts responsible for assessment scheduling and BCBA-to-client matching, ensuring coverage, efficiency, and strong operational execution - Partner cross-functionally with Marketing, Partnerships, Clinical, and Operations leaders to align demand forecasts, capacity plans, and scheduling priorities with growth targets - Build reporting, processes, and planning rigor to improve forecast accuracy, optimize utilization, and proactively identify capacity risks, gaps, and scaling needs Success Indicators: - Forecast accuracy (demand vs. required BCBA capacity): Measures how accurately projected Marketing and Partnerships demand translates into assessment volume, active caseload demand, and BCBA headcount requirements. - Time from intake/assessment readiness to BCBA placement: Tracks how quickly families are matched to an appropriate BCBA after entering the funnel, aligned to AnswersNow’s speed-to-care promise. - Assessment scheduling fill rate: Measures the percentage of available assessment slots filled each week, showing whether scheduling operations are converting forecasted demand into completed appointments. - BCBA capacity utilization: Tracks whether clinician supply is being deployed effectively against expected caseload norms, especially given AnswersNow’s published full-time caseload and therapy-hour expectations. - Client-to-BCBA match success / rematch rate: Measures how often initial pairings stick without reassignment, which is especially important in AnswersNow’s dedicated-clinician, family-centered model. What we Offer - $??-$?? per hour or $??,??? annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Forecast and Scheduling at AnswersNow. Skills: Forecast accuracy, Capacity planning, Staffing models. Own forecasting strategy for clinical capacity. Translate demand projections into BCBA headcount", "createdAt" : "2026-06-14T06:49:58.583", "lastUpdated" : "2026-06-15T04:58:15.924", "ingestTimestamp" : "2026-06-14T06:49:58.583", "mongoId" : "6a2cd5f974d8ee00a0a3c9ca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Quantitative analysis", "Trend interpretation", "Actionable recommendations", "Forecast accuracy", "Capacity planning", "Staffing models", "Utilization analysis", "Coverage modeling", "Schedule optimization", "Operations analytics", "Workforce planning", "Forecasting", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Project management", "Autism therapy", "ABA therapy", "Insurance credentialing", "Revenue cycle timelines", "Excel", "Google Sheets", "BI platforms", "WFM platforms", "Analytics tooling" ], "skillCount" : 28, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8ca574d8ee00a0975fe7", "title" : "Client Operations and Program Coordinator", "industry" : "Revenue & Ops", "salary" : { "min" : 1500.0, "max" : 1500.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Egypt", "locations" : [ "Egypt", "Ethiopia", "South Africa", "Argentina", "Nigeria" ], "timestamp" : "2026-06-15T10:03:58.643", "fingerprint" : "3be33fedd022093d1a0fa5a5ffe728204ed86f70a7a349c741b0b9fded976787", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/scale%20army%20careers/8c3d4591-49d7-4fbc-8da3-5f298f4df9b6/application", "externalId" : "8c3d4591-49d7-4fbc-8da3-5f298f4df9b6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Egypt", "continent" : "af", "workMode" : "remote" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "continent" : "sa", "workMode" : "remote" }, { "continent" : "af", "workMode" : "remote" }, { "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Egypt; United States", "employmentType" : "CONTRACT", "teamCollaboration" : "Distributed teams; Cross-functionally", "communicationSkills" : "Participant communications; Client communications", "documentationSkills" : "Document processes", "problemSolvingSkills" : "Proactive problem-solving", "specialRequirements" : "Work during U.S. business hours, Aligned with client time zone", "outcomesObjectives" : "Maintain timely responses; Ensure consistent execution; Maintain accurate reporting; Support successful delivery; Reduce administrative burden; Demonstrate ownership", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client helps organizations deliver transformational learning experiences, professional development programs, and community-driven initiatives that create meaningful participant outcomes. By combining structured program delivery, operational excellence, and high-touch client support, they empower participants to stay engaged, achieve milestones, and maximize the value of every program experience. Their team is committed to building scalable systems, fostering strong community engagement, and delivering exceptional experiences across every stage of the client journey. Role Overview The Client Operations and Program Coordinator will serve as a critical operational partner responsible for supporting onboarding, program delivery, participant engagement, scheduling, reporting, community operations, and client support activities. This individual will help ensure programs run efficiently, participants remain engaged, operational processes are executed consistently, and internal systems remain accurate and up to date. Location Fully Remote | 9 AM - 5 PM EST Key Responsibilities Program Operations • Support delivery of client cohorts and learning programs. • Track participant engagement and attendance. • Monitor completion of assigned actions and follow-up activities. • Assist with program audits and quality checks. • Coordinate program communications and reminders. • Support weekly content and replay distribution. Community Operations • Manage recurring community engagement activities. • Publish approved community posts and announcements. • Monitor community questions and route issues appropriately. • Encourage participation and engagement within client communities. • Assist with community organization and maintenance. Scheduling and Coordination • Coordinate onboarding and scheduling activities for new clients. • Track unscheduled participants and proactively follow up. • Schedule group sessions, workshops, and cohort events. • Manage scheduling logistics and calendar coordination. Client Success Administration • Monitor and respond to inbound support inquiries. • Maintain accurate records and reporting dashboards. • Track operational KPIs and participant metrics. • Support client follow-up and engagement initiatives. • Escalate client concerns when appropriate. CRM and Operational Support • Maintain HubSpot data integrity. • Review and update pipeline records. • Track onboarding progress and status updates. • Document processes and identify opportunities for improvement. Qualifications Experience • 2+ years of experience in operations, program coordination, client success, administrative support, or related roles. • Experience working within documented processes and systems. • Experience supporting online communities. • Experience coordinating events, cohorts, workshops, or training programs. • Experience working remotely with distributed teams. • Experience maintaining records, reporting dashboards, and participant metrics. • Familiarity with KPI tracking and operational reporting. • Experience with HubSpot and Circle is preferred. Qualifications Skills • Excellent organizational skills with strong attention to detail. • Strong written communication skills for coordinating participant and client communications. • Ability to manage multiple priorities simultaneously while maintaining accuracy. • Proactive problem-solving skills with a focus on follow-through and accountability. • Dependability and commitment to executing recurring operational processes. • Collaboration skills with the ability to work independently and cross-functionally. • Proficiency with Google Workspace. What Success Looks Like • Maintain timely responses to client support inquiries. • Ensure onboarding and scheduling workflows are consistently executed. • Maintain accurate participant and engagement reporting. • Support successful delivery of client cohorts and programs. • Reduce administrative burden on senior leadership team members. • Demonstrate ownership of recurring operational processes. Opportunity This is an opportunity to play a central role in delivering exceptional client and participant experiences while helping scale impactful programs and communities. The Client Operations and Program Coordinator will contribute directly to operational excellence, participant success, and continuous process improvement while partnering closely with leadership and delivery teams in a collaborative remote environment. APPLICATION PROCESS: TO BE CONSIDERED FOR THIS ROLE THESE STEPS NEED TO BE FOLLOWED: - Fill in the application form - Record a video showcasing your skill sets", "summaryDescription" : "Client Operations and Program Coordinator", "createdAt" : "2026-06-14T09:11:00.071", "lastUpdated" : "2026-06-15T10:03:58.643", "ingestTimestamp" : "2026-06-14T09:11:00.071", "mongoId" : "6a2c8ca574d8ee00a0975fe7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 1500, "salaryAnnualMax" : 1500, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305040f292fd229ceee112", "title" : "Head of Collections and Recovery Strategy (US)", "company" : "Lendable", "industry" : "Growth & Analytics", "salary" : { "min" : 200000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Virginia", "locations" : [ "Virginia" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-16T08:43:13.482", "fingerprint" : "0649a3f0f1f31d364bea700248086ba3adebbdf2d9f8b0d37ac65d133803b133", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lendable/6b40f245-ff89-45b1-8c9c-9598eea242b3/application", "externalId" : "6b40f245-ff89-45b1-8c9c-9598eea242b3", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Virginia", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Virginia, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, R, SQL, Machine learning, AI", "professionalSkills" : [ "Collections strategy", "Recovery strategy", "Process redesign", "Vendor management", "Analytics function building" ], "hardSkillsList" : [ "Data analysis", "Model building", "Performance metrics definition", "Regulatory framework knowledge" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Model building", "level" : "intermediate" }, { "name" : "Performance metrics definition", "level" : "intermediate" }, { "name" : "Regulatory framework knowledge", "level" : "intermediate" } ], "majorSkills" : "Collections strategy, Recovery strategy, Analytics, Process redesign", "majorSkillsList" : [ "Collections strategy", "Recovery strategy", "Analytics", "Process redesign" ], "coreResponsibilities" : "Audit collections and recoveries operation, Design collections strategy, Own collections strategy, Build analytics function, Own contact strategy, Build vendor relationships, Manage vendor relationships, Partner with legal and compliance, Define KRs for collections performance", "teamCollaboration" : "Work with product and tech; Partner with legal and compliance; Influence across product, risk, legal", "domainKnowledge" : "US consumer collections; US consumer recoveries; Delinquency lifecycle; FDCPA; State-level collection rules", "domainList" : [ "us-consumer-collections", "us-consumer-recoveries", "delinquency-lifecycle", "fdcpa", "state-level-collection-rules" ], "domainSpecificKnowledge" : [ "US consumer collections", "US consumer recoveries", "Delinquency lifecycle", "FDCPA", "State-level collection rules" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "communicationSkills" : "Influence senior leadership", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Scale collections and recoveries operation; Improve collections strategy; Grow analytics function; Improve contact strategy; Replace underperforming vendors; Build scalable operation", "qualificationsBasic" : "4–8 years in US consumer collections, Familiarity with US regulatory landscape for consumer collections, Hands-on analytics ability, Experience managing third-party collections vendors, Track record of redesigning processes", "qualificationsPreferred" : "CFA charterholder preferred, Series 7 license a bonus, Bloomberg proficiency preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: - One of the UK’s newest unicorns with a team of just over 700 people - Among the fastest-growing tech companies in the UK - Profitable since 2017 - Backed by top investors including Balderton Capital and Goldman Sachs - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. JOIN US IF YOU WANT TO 1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting About the role The US loan book is growing fast. Our collections and recoveries operation exists but it was built for a smaller, simpler business. This role is a mandate to challenge everything, rebuild what needs rebuilding, and design a collections strategy that scales with the book. You'll own the end-to-end collections and recoveries function for US Loans: the strategy, the process, the data, and the vendor relationships. You'll work directly with the US Loans MD and sit at the intersection of operations, risk, product and tech. Critically, you'll also build and lead the analytics function for collections. As the business grows, this role has the potential to expand to cover US Cards as well, building out a broader US collections function over time. This is not a management role for someone who wants to run a steady-state operation. It's for someone who looks at a messy process and immediately starts asking why it works the way it does and doesn't stop until the answer is better. What you'll be doing - Audit the current collections and recoveries operation from first principles. Every workflow, every handoff, every vendor and produce a clear view of what's broken and what needs to change - Design and own the collections strategy across the full delinquency lifecycle: early arrears, late-stage collections, charge-off, and recovery - Build and own the analytics function for collections. Pulling your own data, building models, defining KRs, and growing a team around you as the book scales - Own the contact strategy: when we reach out, how, and what we say and use data to continuously test and improve it - Build and manage relationships with third-party collections agencies and legal partners. Setting performance expectations, tracking outcomes, and replacing underperformers - Work with product and tech to build the tooling and automation that makes the operation scalable, not headcount-dependent - Partner with legal and compliance on the regulatory framework for collections operations across relevant US states. - Define and own the KRs for collections performance: cure rates, recovery rates, cost-to-collect, charge-off rates and hold the operation accountable to them Who we're looking for You have real hands-on experience in US consumer collections at a fast-moving fintech; you know what good looks like because you've built it, not just run it. You're deeply analytical, comfortable pulling your own data and building your own models, and you see analytics as a core part of how collections strategy gets made. The regulatory piece matters but you don't need to be a compliance lawyer, you need to know the landscape, ask the right questions, and work effectively with legal and compliance to stay ahead of it. Specifically: - 4–8 years in US consumer collections or recoveries, ideally at a fast-moving fintech, you've owned a delinquency book and you know what good looks like - Familiarity with the US regulatory landscape for consumer collections (FDCPA, state-level rules) - Strong hands-on analytics ability - comfortable pulling your own data, building your own models, defining metrics, and growing an analytics function - Experience managing and evaluating third-party collections vendors - A track record of redesigning processes from the ground up, not just running what's already in place - Comfortable with ambiguity - Strong communicator who can influence across product, risk, legal and senior leadership without needing a big team behind them - Passionate about artificial intelligence and how to incorporate these technologies to better serve and support customers The interview process - Intro call with the hiring team - Case study interview - Regulatory interview - Product interview - Final interview LIFE AT LENDABLE - Winning team: the opportunity to scale up one of the world’s most successful fintech companies - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls - Health coverage: support for your physical and mental wellbeing, including private health cover - Retirement & savings: long-term financial wellbeing through retirement savings plans - Employee referral programme: earn a competitive bonus when you refer successful new team members - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog https://blog.lendable.co.uk/!", "summaryDescription" : "Head of Collections and Recovery Strategy (US) at Lendable. Skills: Collections strategy, Recovery strategy, Analytics, Process redesign. Audit collections and recoveries operation. Design collections strategy", "createdAt" : "2026-06-16T00:26:08.133", "lastUpdated" : "2026-06-16T08:43:13.482", "ingestTimestamp" : "2026-06-16T00:26:08.133", "mongoId" : "6a305040f292fd229ceee112", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 250000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Data analysis", "Model building", "Performance metrics definition", "Regulatory framework knowledge", "Collections strategy", "Recovery strategy", "Analytics", "Process redesign", "Vendor management", "Analytics function building", "US consumer collections", "US consumer recoveries", "Delinquency lifecycle", "FDCPA", "State-level collection rules", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA", "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "skillCount" : 28, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30719df292fd229cffa017", "title" : "Head of Division, Governance Indicators and Performance", "company" : "OECD", "industry" : "International Affairs", "salary" : { "min" : 150000.0, "max" : 220000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Director in Paris, France, adjusted for the OECD's global standing and the specific industry." }, "location" : "Paris, Île-de-France Region, France", "locations" : [ "Paris", "Île-de-France Region", "France" ], "timestamp" : "2026-06-16T12:29:27.529", "fingerprint" : "ffa729928a5dc254bceab085478c8343156e76c78f2fa7b49728c41f9b4d246c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/OECD/744000132205964-head-of-division-governance-indicators-and-performance", "externalId" : "744000132205964", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paris", "state" : "Île-de-France", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.8588897,2.3200410" } ], "locationText" : "Paris, Île-de-France, France", "employmentType" : "FULL_TIME", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "coreResponsibilities" : "Oversee the development and implementation of governance indicators, Manage the performance measurement framework, Lead the analysis of performance data, Develop strategies for performance improvement, Ensure the quality and reliability of indicators, Collaborate with internal and external stakeholders, Prepare reports and presentations on governance and performance, Contribute to the strategic direction of the division", "teamCollaboration" : "Internal and external stakeholders", "domainKnowledge" : "Governance indicators; Performance measurement", "domainList" : [ "governance-indicators", "performance-measurement" ], "domainSpecificKnowledge" : [ "Governance indicators", "Performance measurement" ], "communicationSkills" : "Prepare reports; Prepare presentations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "THE OECD – Who we are, what we do The Organisation for Economic Co-operation and Development ([OECD](http://www.oecd.org/about/)) is an international organisation comprised of 38 member countries, whose mission is to build better policies for better lives. We promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work to establish evidence-based international standards, and finding solutions to a broad range of social, economic and environmental challenges, from the improvement of economic performance and creating jobs to fostering strong education and fighting international tax evasion. We provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting. THE DIRECTORATE FOR PUBLIC GOVERNANCE The Directorate for Public Governance (GOV) leads the OECD’s work on public governance, supporting co-ordinated, innovative, international action across both domestic and global policy agendas. The Directorate implements the priorities of the Programme of Work and Budget (PWB) set by Member Countries and the Secretary-General in its area of responsibility. GOV works across a broad range of policy areas to support governments in promoting good governance that enhances trust in institutions, improves the functioning of national government and supports growth. Its work is organised across eight divisions and focuses on helping governments at all levels design and implement strategic, evidence-based and innovative policies. Within GOV, the new reorganised Governance Indicators and Performance (GIP) Division provides data and analysis on public governance through three complementary units, addressing cutting edge issues in OECD countries. The Governance Statistics Unit develops internationally comparable public governance statistics and leads flagship publications such as Government at a Glance. The Measuring Trust in Public Institutions Unit produces evidence on the drivers of trust through the OECD Trust Survey and manages the OECD Global Trust Project. The Digital Government, Innovation and Public Administrative Services Unit advances digital transformation and the modernisation of public administrations by leveraging data, artificial intelligence, innovation, and strategic foresight, to support the advancement of human-centered public administrative services. THE POSITION GOV is seeking a dynamic and visionary leader to head the GIP division. As a key member of the Senior Management team, s/he will will report to the Director and provide leadership and ensure the OECD is at the forefront of governance policy thinking. The breadth and the complexity of the policy issues for which GOV is responsible require an experienced senior executive with an excellent understanding of public governance issues, political processes and effective institutional settings. S/he thrives in a fast paced, multidisciplinary work environment, is an innovative strategic thinker with political sensitivity. Finally, s/he has a proven track record of managing and delivering a complex Programme of Work and Budget, as well as leading large and diverse international teams, while maintaining a wide and effective professional network. Main Responsibilities Leadership * Support the implementation of the Organisation’s Programme of Work and Budget (PWB) and the advancement of the strategic outcomes, in the areas of measuring public governance outputs and outcomes, government effectiveness and efficiency, performance of public administrative services, public sector innovation, digital government and artificial intelligence and the drivers of trust in public institutions. * Ensure the division maintains cutting edge thinking while strengthening the evidence base and robustness of its outputs. * Ensure cross-directorate support for high-quality data, indicators and analysis on public governance. * Exercise critical oversight of analytical and policy content of flagship publications. * Ensure the provision of timely and technically-sound analysis, data, indicators and policy recommendations. * Work with the directorate’s senior management and Director’s office to support the Office of the Secretary-General with targeted policy advice. * Strengthen the global impact of the division’s work through increased engagement partner countries including key partners, in line with the OECD’s global relations strategy as well as with G20 and G7 and regional organisations. Representation and Liaison * Represent GOV and the OECD at internal and external meetings. * Maintain close contacts with national delegates, ministries, experts and research bodies and establish and maintain strong relationships with other international organisations. * Actively contribute to the effective dissemination of the Division’s work through the media, professional networks, academia and other communities. * Ensure efficient and effective management of OECD working parties and informal networks. Management and Co-ordination * Direct and supervise the activities of the Division ensuring high quality deliverables and in line with corporate standards, ensuring effective budget and HR management and adequate funding of the division. * Lead and manage staff within the Division, setting objectives and providing regular feedback to support performance and development, while fostering a cohesive, multicultural and multidisciplinary team, and promoting a culture of excellence, inclusion, diversity, and staff wellbeing. * Adhere to and promote the highest professional standards and the ethical principles of the OECD's Code of Conduct in all internal and external matters. * Ensure senior management is well briefed on the Division’s activities. Assist the Director in the smooth running of the Directorate and its contribution to OECD-wide objectives. * Work across Divisions within GOV and with other Directorates to promote coherence between public governance policies and other relevant policy areas and ensure effective coordination with the Office of the Secretary-General. ## Qualifications Ideal Candidate Profile Academic and Professional Background * Advanced university degree in economics, public administration, social science research and/or statistics, preferably with some specialisation in advanced econometric analysis and other quantitative analysis. * At least 10 years’ experience in government, international organisation or a research institute conducting comparative analysis in public governance issues and related policy fields. * Excellent knowledge of public governance issues and ability to quickly assimilate policy issues in unfamiliar areas, and work collaboratively with subject-matter experts. * Proven record of engaging at senior levels within a political decision-making environment. * Proven ability to interpret and apply statistics. * Strong leadership and management skills, with proven ability to build high‑performing teams, oversee delivery, and support staff development and career progression. * Ability to plan and deliver the Division’s Programme of Work, including budget management and raising external funding to support its implementation. * Strong achievement orientation and initiative, with the ability to work under pressure, often to tight deadlines. Communication and Languages * Fluency in one of the two OECD official languages (English and French) and a knowledge of, or a willingness to learn, the other. * Knowledge of other languages would be an asset. * Excellent drafting and editorial skills. * Excellent communications skills and the ability to represent the OECD’s key messages to different fora. ## Additional Information Core Competencies * Staff in Executive Leadership are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes at level 3: Vision and Strategy; Enable People; Ethics and Integrity; Collaboration and Horizontality; Achieve Results; Innovate and Embrace Change. * To learn more about the definitions for each competency, please refer to the [OECD Core Competency Framework](https://www.oecd.org/careers/OECD-Core-Competency-Framework.pdf). Closing Date * This vacancy will be filled as soon as possible, and applications should reach us no later than 23h59 13 July 2026 (CEST). ContractDuration * Three-year fixed term appointment, with the possibility of renewal. Please note that our Rules and Regulations stipulate that the mandatory retirement age is 67. [What the OECD offers](http://www.oecd.org/careers/whatweoffer.htm) * Monthly base salary starting from 12 672 EUR plus allowances, based on eligibility, exempt of French income tax. * [Learn more](http://www.oecd.org/careers/work/) about what we offer and why the OECD is a great place to work. * Browse our [People Management Guidebook](https://issuu.com/oecd.publishing/docs/issu_20eng) to learn more about all aspects relating to people at the OECD, our workplace environment and on policies supporting staff in their daily life. * Please note that the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant. Process For candidates who are screened-in, video-recorded interviews are foreseen in August, and panel interviews are planned for early September. A leadership assessment will also be requested by candidates in the final selection stage. The OECD is an equal opportunity employer and welcomes applications from all qualified candidates who are nationals of [OECD Member Countries](http://www.oecd.org/about/membersandpartners/list-oecd-member-countries.htm), irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities. Our selection processes are merit-based; we strive to enhance diversity both from national and gender perspectives while running fair, transparent and competitive selection processes. The OECD promotes an optimal use of resources to improve its efficiency and effectiveness. 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We promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work to establish evidence-based international standards, and finding solutions to a broad range of social, economic and environmental challenges, from the improvement of economic performance and creating jobs to fostering strong education and fighting international tax evasion. We provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting. THE DIRECTORATE FOR PUBLIC GOVERNANCE The Directorate for Public Governance (GOV) leads the OECD’s work on public governance, supporting co-ordinated, innovative, international action across both domestic and global policy agendas. The Directorate implements the priorities of the Programme of Work and Budget (PWB) set by Member Countries and the Secretary-General in its area of responsibility. GOV works across a broad range of policy areas to support governments in promoting good governance that enhances trust in institutions, improves the functioning of national government and supports growth. Its work is organised across eight divisions and focuses on helping governments at all levels design and implement strategic, evidence-based and innovative policies. Within GOV, the new reorganised Governance Indicators and Performance (GIP) Division provides data and analysis on public governance through three complementary units, addressing cutting edge issues in OECD countries. The Governance Statistics Unit develops internationally comparable public governance statistics and leads flagship publications such as Government at a Glance. The Measuring Trust in Public Institutions Unit produces evidence on the drivers of trust through the OECD Trust Survey and manages the OECD Global Trust Project. The Digital Government, Innovation and Public Administrative Services Unit advances digital transformation and the modernisation of public administrations by leveraging data, artificial intelligence, innovation, and strategic foresight, to support the advancement of human-centered public administrative services. THE POSITION GOV is seeking a dynamic and visionary leader to head the GIP division. As a key member of the Senior Management team, s/he will will report to the Director and provide leadership and ensure the OECD is at the forefront of governance policy thinking. The breadth and the complexity of the policy issues for which GOV is responsible require an experienced senior executive with an excellent understanding of public governance issues, political processes and effective institutional settings. S/he thrives in a fast paced, multidisciplinary work environment, is an innovative strategic thinker with political sensitivity. Finally, s/he has a proven track record of managing and delivering a complex Programme of Work and Budget, as well as leading large and diverse international teams, while maintaining a wide and effective professional network. Main Responsibilities Leadership * Support the implementation of the Organisation’s Programme of Work and Budget (PWB) and the advancement of the strategic outcomes, in the areas of measuring public governance outputs and outcomes, government effectiveness and efficiency, performance of public administrative services, public sector innovation, digital government and artificial intelligence and the drivers of trust in public institutions. * Ensure the division maintains cutting edge thinking while strengthening the evidence base and robustness of its outputs. * Ensure cross-directorate support for high-quality data, indicators and analysis on public governance. * Exercise critical oversight of analytical and policy content of flagship publications. * Ensure the provision of timely and technically-sound analysis, data, indicators and policy recommendations. * Work with the directorate’s senior management and Director’s office to support the Office of the Secretary-General with targeted policy advice. * Strengthen the global impact of the division’s work through increased engagement partner countries including key partners, in line with the OECD’s global relations strategy as well as with G20 and G7 and regional organisations. Representation and Liaison * Represent GOV and the OECD at internal and external meetings. * Maintain close contacts with national delegates, ministries, experts and research bodies and establish and maintain strong relationships with other international organisations. * Actively contribute to the effective dissemination of the Division’s work through the media, professional networks, academia and other communities. * Ensure efficient and effective management of OECD working parties and informal networks. Management and Co-ordination * Direct and supervise the activities of the Division ensuring high quality deliverables and in line with corporate standards, ensuring effective budget and HR management and adequate funding of the division. * Lead and manage staff within the Division, setting objectives and providing regular feedback to support performance and development, while fostering a cohesive, multicultural and multidisciplinary team, and promoting a culture of excellence, inclusion, diversity, and staff wellbeing. * Adhere to and promote the highest professional standards and the ethical principles of the OECD's Code of Conduct in all internal and external matters. * Ensure senior management is well briefed on the Division’s activities. Assist the Director in the smooth running of the Directorate and its contribution to OECD-wide objectives. * Work across Divisions within GOV and with other Directorates to promote coherence between public governance policies and other relevant policy areas and ensure effective coordination with the Office of the Secretary-General. ## Qualifications Ideal Candidate Profile Academic and Professional Background * Advanced university degree in economics, public administration, social science research and/or statistics, preferably with some specialisation in advanced econometric analysis and other quantitative analysis. * At least 10 years’ experience in government, international organisation or a research institute conducting comparative analysis in public governance issues and related policy fields. * Excellent knowledge of public governance issues and ability to quickly assimilate policy issues in unfamiliar areas, and work collaboratively with subject-matter experts. * Proven record of engaging at senior levels within a political decision-making environment. * Proven ability to interpret and apply statistics. * Strong leadership and management skills, with proven ability to build high‑performing teams, oversee delivery, and support staff development and career progression. * Ability to plan and deliver the Division’s Programme of Work, including budget management and raising external funding to support its implementation. * Strong achievement orientation and initiative, with the ability to work under pressure, often to tight deadlines. Communication and Languages * Fluency in one of the two OECD official languages (English and French) and a knowledge of, or a willingness to learn, the other. * Knowledge of other languages would be an asset. * Excellent drafting and editorial skills. * Excellent communications skills and the ability to represent the OECD’s key messages to different fora. ## Additional Information Core Competencies * Staff in Executive Leadership are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes at level 3: Vision and Strategy; Enable People; Ethics and Integrity; Collaboration and Horizontality; Achieve Results; Innovate and Embrace Change. * To learn more about the definitions for each competency, please refer to the [OECD Core Competency Framework](https://www.oecd.org/careers/OECD-Core-Competency-Framework.pdf). Closing Date * This vacancy will be filled as soon as possible, and applications should reach us no later than 23h59 13 July 2026 (CEST). ContractDuration * Three-year fixed term appointment, with the possibility of renewal. Please note that our Rules and Regulations stipulate that the mandatory retirement age is 67. [What the OECD offers](http://www.oecd.org/careers/whatweoffer.htm) * Monthly base salary starting from 12 672 EUR plus allowances, based on eligibility, exempt of French income tax. * [Learn more](http://www.oecd.org/careers/work/) about what we offer and why the OECD is a great place to work. * Browse our [People Management Guidebook](https://issuu.com/oecd.publishing/docs/issu_20eng) to learn more about all aspects relating to people at the OECD, our workplace environment and on policies supporting staff in their daily life. * Please note that the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant. Process For candidates who are screened-in, video-recorded interviews are foreseen in August, and panel interviews are planned for early September. A leadership assessment will also be requested by candidates in the final selection stage. The OECD is an equal opportunity employer and welcomes applications from all qualified candidates who are nationals of [OECD Member Countries](http://www.oecd.org/about/membersandpartners/list-oecd-member-countries.htm), irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities. Our selection processes are merit-based; we strive to enhance diversity both from national and gender perspectives while running fair, transparent and competitive selection processes. The OECD promotes an optimal use of resources to improve its efficiency and effectiveness. 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Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About You As a KYC Analyst, you will be ensuring businesses all across the UK stay safe and remain compliant. You will play a key part in helping Tide expand by providing round-the-clock support with our security reviews. You’ll be talking to people with empathy and proactive nature along with a passion for solving member problems. Our mission is to save businesses, time and money which they can put back into their company, and delivering fast and fluid support is key to achieving this. As part of the cKYX Member Interactions team, you will ensure that we keep our members’ accounts up and running and provide them with proper guidance and support on how to navigate through processes they may not be fully aware of. Some of the things you’ll be doing: Communicating with members (customers) over phone during outbound calls Gathering required information over calls, aiding in completing account reviews (Periodic and Event-Driven Reviews) Performing basic due diligence and refining the information shared by customers and passing it on to the correct team to complete account reviews Helping customers understand what is required from them and keeping them informed throughout various stages of the account review process (Ongoing KYC Reviews) Providing the best possible customer experience over calls, chats and emails by using your detailed process knowledge and soft skills Handling escalations from the KYX teams that require a call to the member Resolving customer queries or complaints and directing them to the right department. Staying up-to-date on the general topics supported by the Member (customer) facing teams to help resolve inquiries Liaising with different departments to avoid any disruptions to customer accounts and ensure a smooth account review process Helping demonstrate your values to new members of the team, and supporting them with your wisdom and experience and assisting with common back-office tasks You’ll be a great fit if: You are comfortable talking to customers on the phone and walking them through difficult situations You have at least 1.5 years of experience working in International customer support on inbound or outbound phone line You have very good verbal and written English communication skills (at least C1 level) You are comfortable using industry tools like Kustomer, GSuite, and Jira You are always on a lookout for recurring issues and potential solutions to make existing processes more efficient. You have really strong organisational skills. You preferably have experience with a Fin-tech, start-up or a fast-growing tech company. Any exposure to KYC or diligence is a huge plus What you’ll get in return: Competitive salary Vitality Health Insurance, with a proactive focus on mental and physical wellbeing 25 days holiday We invest in your development with professional L&D budget every year Enhanced family-friendly leave 24 hours paid volunteering time off per year Flexible working options Sabbatical leave TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Analyst, Level 1 (Member Interactions), Continuous KYX at Tide", "postedDate" : "2026-06-15T23:18:33.048", "createdAt" : "2026-06-15T23:18:33.048", "lastUpdated" : "2026-06-16T08:49:49.167", "ingestTimestamp" : "2026-06-15T23:18:33.048", "mongoId" : "6a3056cdf292fd229cf2efbb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305148f292fd229cefdc8b", "title" : "Analyst, Level 1 (Member Interactions), Continuous KYX", "company" : "Tide", "industry" : "FinTech", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Analyst in FinTech in India, adjusted for company size and industry." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T07:32:43.393", "fingerprint" : "fa5558e988f2ae1bc4ba4692d71ee96a6b67b0e250762aa65f02954894dde8c3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tide/jobs/7773036003", "externalId" : "7773036003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "remoteFriendly" : false, "rawDescription" : "ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About You As a KYC Analyst, you will be ensuring businesses all across the UK stay safe and remain compliant. You will play a key part in helping Tide expand by providing round-the-clock support with our security reviews. You’ll be talking to people with empathy and proactive nature along with a passion for solving member problems. Our mission is to save businesses, time and money which they can put back into their company, and delivering fast and fluid support is key to achieving this. As part of the cKYX Member Interactions team, you will ensure that we keep our members’ accounts up and running and provide them with proper guidance and support on how to navigate through processes they may not be fully aware of. Some of the things you’ll be doing: Communicating with members (customers) over phone during outbound calls Gathering required information over calls, aiding in completing account reviews (Periodic and Event-Driven Reviews) Performing basic due diligence and refining the information shared by customers and passing it on to the correct team to complete account reviews Helping customers understand what is required from them and keeping them informed throughout various stages of the account review process (Ongoing KYC Reviews) Providing the best possible customer experience over calls, chats and emails by using your detailed process knowledge and soft skills Handling escalations from the KYX teams that require a call to the member Resolving customer queries or complaints and directing them to the right department. Staying up-to-date on the general topics supported by the Member (customer) facing teams to help resolve inquiries Liaising with different departments to avoid any disruptions to customer accounts and ensure a smooth account review process Helping demonstrate your values to new members of the team, and supporting them with your wisdom and experience and assisting with common back-office tasks You’ll be a great fit if: You are comfortable talking to customers on the phone and walking them through difficult situations You have at least 1.5 years of experience working in International customer support on inbound or outbound phone line You have very good verbal and written English communication skills (at least C1 level) You are comfortable using industry tools like Kustomer, GSuite, and Jira You are always on a lookout for recurring issues and potential solutions to make existing processes more efficient. You have really strong organisational skills. You preferably have experience with a Fin-tech, start-up or a fast-growing tech company. Any exposure to KYC or diligence is a huge plus What you’ll get in return: Competitive salary Vitality Health Insurance, with a proactive focus on mental and physical wellbeing 25 days holiday We invest in your development with professional L&D budget every year Enhanced family-friendly leave 24 hours paid volunteering time off per year Flexible working options Sabbatical leave TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Analyst, Level 1 (Member Interactions), Continuous KYX at Tide", "postedDate" : "2026-06-15T23:18:00.200", "createdAt" : "2026-06-15T23:18:00.200", "lastUpdated" : "2026-06-16T07:32:43.393", "ingestTimestamp" : "2026-06-15T23:18:00.200", "mongoId" : "6a305148f292fd229cefdc8b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6960824e0937eae70e9c861f", "title" : "Director of Adult Education and Literacy", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Adult Education and Literacy in Austin, TX, adjusted for government industry and seniority." }, "location" : "826340", "locations" : [ "826340", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-15T22:06:56.871", "fingerprint" : "715748ac9b0b6f2ea20cc3cabcaf2373a84b803a7b58c952348b35c30e2d29ba", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=32820", "externalId" : "32820", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Strategic planning", "Policy development", "Program evaluation", "Business management", "Public administration" ], "hardSkillsList" : [ "Regulatory expertise", "Data-driven decision making" ], "softSkillsList" : [ "Leadership", "Analytical skills", "Problem-solving" ], "hardSkills" : [ { "name" : "Regulatory expertise", "level" : "intermediate" }, { "name" : "Data-driven decision making", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Analytical skills" }, { "name" : "Problem-solving" } ], "majorSkills" : "Strategic planning, Policy development, Program evaluation, Leadership", "majorSkillsList" : [ "Strategic planning", "Policy development", "Program evaluation", "Leadership" ], "coreResponsibilities" : "Perform advanced managerial work, Provide direction and guidance in strategic operations and, Establish strategic plan and goals, Develop policies and procedures, Establish priorities, standards, and measurement tools, Determine progress in meeting goals, Coordinate program activities, Evaluate program activities, Approve budgets, Oversee development and implementation of federal and state, Supervise the work of others, Develop and establish strategic plans, Develop and implement techniques for evaluating program activities, Identify need for changes and improvements, Develop state policies and procedures, Implement and monitor compliance, Represent the agency at business meetings, Represent the agency at hearings, Represent the agency at trials, Represent the agency at legislative sessions, Represent the agency at conferences, Represent the agency at seminars, Represent the agency on boards, Represent the agency on panels, Represent the agency on committees, Review results of special investigations, Review results of internal audits, Review results of research studies, Review results of forecasts, Review results of modeling exercises, Provide direction and guidance", "projectManagementSkills" : [ "Strategic planning", "Objective setting", "Risk assessment", "Decision-making", "Conflict resolution", "Collaborative problem-solving" ], "domainKnowledge" : "Adult education; Literacy programs; Workforce development; Federal laws; State laws; Agency policies; Public administration practices", "domainList" : [ "adult-education", "literacy-programs", "workforce-development", "federal-laws", "state-laws", "agency-policies", "public-administration-practices" ], "domainSpecificKnowledge" : [ "Adult education", "Literacy programs", "Workforce development", "Federal laws", "State laws", "Agency policies", "Public administration practices" ], "communicationSkills" : "Representing the agency", "continuousLearning" : "Training and development opportunities", "problemSolvingSkills" : "Analytical skills; Problem-solver; Data-driven insights", "specialRequirements" : "10% travel within Texas, Must be a Texas resident or willing to relocate to Texas", "outcomesObjectives" : "Ensure successful achievement of goals and objectives", "qualificationsBasic" : "Five years of full-time experience in oversight and direction of an agency or in strategic planning and policy development and implementation, Two years of which must have been in an administrative management or supervisory capacity", "qualificationsPreferred" : "Graduation from an accredited four-year college or university with major coursework in a relative field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position reports onsite to 1117 Trinity Street, Austin, Texas. This role sits within the Workforce Development Division of Texas Workforce Commission. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The Director of Adult Education is a strategic and results-oriented leader. They are a proven self-starter with a demonstrated ability to develop and implement strategic plans, policies, and procedures with minimal supervision. This candidate possesses exceptional analytical skills, adept at evaluating program effectiveness and identifying areas for improvement. They are also a confident communicator, capable of representing the agency effectively in various forums, from business meetings to legislative sessions. Furthermore, they are a proactive problem-solver, utilizing data-driven insights from investigations, audits, and research to guide decision-making and ensure the successful achievement of goals and objectives WHAT YOU WILL DO: The Director of Adult Education and Literacy (Director I) performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. Work involves establishing the strategic plan and goals and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities or business functions; and reviewing and approving budgets within departments or divisions. Oversees the development and implementation of federal and state laws, rules, regulations, and policies Supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Develop and establish strategic plans, including outlined goals and objectives - Develop and implement techniques for evaluating program activities and/or business functions within the department and identifies need for changes and improvements. - Develop state policies, procedures, and guidelines; and implements and monitors compliance - Represents the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees. - Review results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance. - Perform other duties as needed. YOU QUALIFY WITH: - Five years of full-time experience in the oversight and direction of an agency program; or in strategic planning and policy development and implementation, two years of which must have been in an administrative management or supervisory capacity. - Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Graduation from an accredited four-year college or university with major coursework in a relative field. -Regulatory Expertise: Knowledge of relevant local, state, and federal laws and regulations, business/management principles, and public administration practices. -Strategic Planning & Problem Solving: Skill in strategic planning, objective setting, risk assessment, decision-making, conflict resolution, and collaborative problem-solving. -Leadership & Management: Ability to direct program activities, establish strategic goals, identify/solve problems, develop policies, communicate effectively, and supervise others. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $8,551.42 - $8,978.99/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 10% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf. HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Director of Adult Education and Literacy at Texas Workforce Commission. Skills: Strategic planning, Policy development, Program evaluation, Leadership. Perform advanced managerial work. 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The Director of Finance and Accounting will oversee core accounting, tax, financial reporting, budgeting, and forecasting. We are looking for a hands-on, roll up your sleeves type of professional who thrives in a global environment. In this position, we are looking for someone who can leverage their experience, skills, and mindset to help build scalable financial processes that support the growth of our businesses. You will work across multiple teams to achieve our ambitious agenda. Although you are based in Moon’s Tokyo studio, you will liaise with not only our Japanese vendors, Mitsui colleagues, and Moon project teams but also our contacts based in the US and other countries. What You’ll Do at Moon Leading Accounting and Tax Operations You will lead financial planning, accounting, and tax operations for Moon (PA and Tokyo Studio) and Moon Creative Ventures. Treasury Management You will direct treasury functions to optimize cash flow, expense, investment, and financial performance. Financial Planning applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.", "summaryDescription" : "Director of Finance and Accounting (Tokyo) at Moon Creative Lab", "postedDate" : "2026-06-14T20:10:24.152", "createdAt" : "2026-06-14T20:10:24.152", "lastUpdated" : "2026-06-16T05:55:33.975", "ingestTimestamp" : "2026-06-14T20:10:24.152", "mongoId" : "6a2ca60574d8ee00a09b90dc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "SOX", "Basel III/IV", "MiFID II", "Dodd-Frank", "FINRA", "SEC", "FCA", "GDPR", "AML/KYC", "Equities", "Fixed income", "Derivatives", "Options", "Futures", "Swaps", "FX", "Structured products", "Private credit", "VaR", "CVaR", "Stress testing", "Monte Carlo", "Factor models", "Credit scoring", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "skillCount" : 38, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Venture Capital", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca12f74d8ee00a09a4ade", "title" : "Head of People and Recruiting", "company" : "Nox Metals", "industry" : "Operations", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Head of People and Recruiting in Detroit, adjusted for lead seniority in the manufacturing industry." }, "location" : "Detroit", "locations" : [ "Detroit" ], "timestamp" : "2026-06-15T06:49:43.784", "fingerprint" : "0a556943b480e751edd31f87f8e00484bf4ca1aea9a44446bad6aac250e5aff5", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/nox-metals/baea9e5c-94f1-4e84-a4de-216ea90de31e/application", "externalId" : "baea9e5c-94f1-4e84-a4de-216ea90de31e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Detroit", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3315509,-83.0466403" } ], "locationText" : "Detroit, Michigan, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Talent management", "Employee relations", "Organizational development", "Org design", "Headcount planning", "Succession planning" ], "hardSkillsList" : [ "Recruiting pipeline", "Sourcing channels", "Interview process", "HR infrastructure", "Payroll", "Compliance", "Immigration", "Performance reviews", "Comp bands", "Onboarding", "Workforce planning", "Local recruiting partnerships", "Day-one staffing" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Recruiting pipeline", "level" : "intermediate" }, { "name" : "Sourcing channels", "level" : "intermediate" }, { "name" : "Interview process", "level" : "intermediate" }, { "name" : "HR infrastructure", "level" : "intermediate" }, { "name" : "Payroll", "level" : "intermediate" }, { "name" : "Compliance", "level" : "intermediate" }, { "name" : "Immigration", "level" : "intermediate" }, { "name" : "Performance reviews", "level" : "intermediate" }, { "name" : "Comp bands", "level" : "intermediate" }, { "name" : "Onboarding", "level" : "intermediate" }, { "name" : "Workforce planning", "level" : "intermediate" }, { "name" : "Local recruiting partnerships", "level" : "intermediate" }, { "name" : "Day-one staffing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Recruiting, HR operations, Systems building", "majorSkillsList" : [ "Recruiting", "HR operations", "Systems building" ], "coreResponsibilities" : "Own recruiting pipeline end to end, Build sourcing channels, Run fast, high-signal interview process, Stand up HR infrastructure, Manage onboarding, Partner on org design, Partner on headcount planning, Partner on succession, Handle employee relations, Handle investigations, Handle hard conversations, Build systems and rituals, Open new facilities from people side, Workforce planning, Local recruiting partnerships, Day-one staffing", "teamCollaboration" : "Partner with CEO; Partner with function leads", "domainKnowledge" : "American manufacturing; Supply chain", "domainList" : [ "american-manufacturing", "supply-chain" ], "domainSpecificKnowledge" : [ "American manufacturing", "Supply chain" ], "toolProficiency" : [ "ATS", "HRIS", "Payroll systems", "AI tooling" ], "documentationSkills" : "Handbook; Policies", "specialRequirements" : "On the floor in Detroit", "outcomesObjectives" : "Make Nox best place to work; New hire productive in first week; Make Nox place people want decade", "qualificationsBasic" : "Running recruiting and HR at scale, Hiring blue collar and software, Building ATS, HRIS, payroll systems, Direct, fair, unafraid of hard conversations, Obsessed with speed to hire, Fluent with modern recruiting tooling, Using AI to take work off plate, Builder, not a manager, Willing to be on the floor, Mission-driven, long horizon", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "RECRUITING LEAD American factories deserve a supply chain that moves as fast as they do. The next generation of American manufacturing is being built right now. Nox Metals is the supply chain behind it. We use software and automation to supply metal to American factories faster than the industry thought possible. We are hiring a Head of People and Recruiting to build the team behind the team. You will own recruiting, onboarding, HR operations, and the systems that turn Nox into the best place in American manufacturing to work. We are scaling from one facility in Detroit to a national footprint of automated cutting cells, and every hire compounds. You will: - Own the recruiting pipeline end to end, from sourcing to offer, across factory floor, engineering, software, sales, and corporate roles - Build sourcing channels that reach machinists, saw operators, software engineers, and operators who do not show up on LinkedIn - Run a fast, high-signal interview process that protects the bar without slowing the company down - Stand up HR infrastructure: handbook, policies, benefits, payroll, compliance, immigration, performance reviews, comp bands - Manage onboarding so every new hire is productive in their first week - Partner with the CEO and function leads on org design, headcount planning, and succession - Handle employee relations, investigations, and the hard conversations directly - Build the systems and rituals that make Nox a place people want to spend a decade of their career - Open new facilities from a people side: workforce planning, local recruiting partnerships, day-one staffing You should be: - Experienced running recruiting and HR at a company that scaled from dozens to hundreds of employees - Comfortable hiring across a blue collar factory floor and a software team in the same week - Operationally strong, with a track record of building ATS, HRIS, and payroll systems from scratch - Direct, fair, and unafraid of hard conversations - Obsessed with speed to hire and quality of hire, and able to prove it with numbers - Fluent with modern recruiting and HR tooling, and using AI to take work off your own plate - A builder, not a manager of an existing function - Willing to be on the floor in Detroit, meeting candidates and walking the shop, not running the function from a laptop in another state - Mission-driven, with a long horizon and a chip on your shoulder about American manufacturing This role is full time, in person in Detroit.", "summaryDescription" : "Head of People and Recruiting at Nox Metals. 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Build sourcing channels", "createdAt" : "2026-06-14T02:13:22.151", "lastUpdated" : "2026-06-15T06:49:43.784", "ingestTimestamp" : "2026-06-14T02:13:22.151", "mongoId" : "6a2ca12f74d8ee00a09a4ade", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Recruiting pipeline", "Sourcing channels", "Interview process", "HR infrastructure", "Payroll", "Compliance", "Immigration", "Performance reviews", "Comp bands", "Onboarding", "Workforce planning", "Local recruiting partnerships", "Day-one staffing", "Leadership", "Recruiting", "HR operations", "Systems building", "Talent management", "Employee relations", "Organizational development", "Org design", "Headcount planning", "Succession planning", "American manufacturing", "Supply chain", "ATS", "HRIS", "Payroll systems", "AI tooling" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.98 }, { "id" : "68c2e425f8b1b0376634c61b", "title" : "Head of Commercial and Business Sales", "company" : "Amazon.com Services LLC", "industry" : "Marketing PR, Business/Merchant Development, alexa and amazon devices", "salary" : { "min" : 174300.0, "max" : 288200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, California, USA", "locations" : [ "San Francisco, California, USA" ], "timestamp" : "2026-06-16T03:40:40.710", "fingerprint" : "5de73692fa744440b3ce75de25920f96322227c0ef5705a773b0eb0d71b83798", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3076636/apply", "externalId" : "da43f7be-0d1c-4fa6-969f-1b59612fa433", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Drive revenue and sales growth, Develop and execute sales strategies, Manage and grow a sales team, Build and maintain client relationships, Achieve sales targets and KPIs, Analyze sales data and market trends, Collaborate with cross-functional teams, Develop and deliver sales presentations", "teamCollaboration" : "Cross-functional teams; Sales leadership", "domainKnowledge" : "E-commerce sales; Commercial sales; Business development", "domainList" : [ "e-commerce-sales", "commercial-sales", "business-development" ], "domainSpecificKnowledge" : [ "E-commerce sales", "Commercial sales", "Business development" ], "communicationSkills" : "Sales presentations; Client communication", "problemSolvingSkills" : "Sales analysis", "outcomesObjectives" : "Drive revenue growth; Achieve sales targets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As Head of Commercial and Business Sales, you will own revenue generation for eero’s newly formed business segment. You’ll build and manage a high-performing sales channel (MSPs, resellers, distributors, and direct-to-customer), while also creating strategies to engage and win end customers across multiple verticals. This is a strategic role with the opportunity to define how eero grows its commercial presence and reaches new customer types. Key job responsibilities - Build & Scale Channels: Develop and manage a high-performing MSP, reseller, and distributor ecosystem, while also driving direct-to-customer sales motions. - Engage End Customers: Design go-to-market strategies to win in key verticals (multi-site retail, coffee shops, apartment complexes, startups, etc.). - Define the Funnel: Establish sales cycles, target profiles (by channel and customer type), and maintain a qualified funnel with disciplined reporting. - Segment Sales Motions: Create differentiated approaches for MSPs (BD-led for large partners, SDR-driven for small MSPs) vs. direct customer acquisition strategies. - Territory & Partner Strategy: Build coverage models and partner segmentation to maximize reach, conversion, and efficiency. - Broad Amazon Alignment: Build and maintain strong Amazon and AWS relationships to accelerate opportunities. - Expansion: Identify early adopters for upcoming and new to world hardware products. - Equip the Field: Collaborate with Product Marketing to create messaging and sales assets for both channels and customer buyer personas. - Drive Discipline: Ensure CRM hygiene, accurate forecasting, and operational excellence. - Smooth Handoffs: Transition closed accounts to Customer Success with full documentation. - Ability to travel nationally 50% of the time About the team wifi is the foundation of modern business. Without it, nothing works. From point-of-sale systems to cloud applications, every business depends on reliable connectivity. eero, an Amazon company, pioneered mesh networking in the home—and now we’re bringing that same simplicity, reliability, and security to businesses. Our commercial solutions power everything from multi-site retailers and coffee shops to construction sites and startups. To reach them, we partner with Managed Service Providers (MSPs), resellers, distributors, and direct business sales channels—ensuring that every customer, no matter the size or industry, can get connectivity that just works. Basic Qualifications: - Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent - Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent - 10+ years of experience in channel, partner, or commercial sales leadership, ideally at a startup or in a fast paced ambiguous environment Preferred Qualifications: - 5+ years of managing and developing high performance teams experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $174,300/year in our lowest geographic market up to $288,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Head of Commercial and Business Sales at Amazon.com Services LLC. Drive revenue and sales growth. 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The ideal can", "summaryDescription" : "Director of Sales and Market Development at German American Chambers of Commerce. Skills: Sales, Market Development. 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"title" : "Head of Legal and Compliance", "company" : "WA Technology", "industry" : "Legal and Compliance", "salary" : { "min" : 120000.0, "max" : 180000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director-level Head of Legal and Compliance in the iGaming industry in Malta, adjusted for executive experience and company size." }, "location" : "Malta", "locations" : [ "Malta", "Bucharest - Romania" ], "timestamp" : "2026-06-15T07:46:40.910", "fingerprint" : "20c641c0af2b12df8402995b59543df3d2f248eb15d1c25e057f86ed879db2ba", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/WA.Technology/1df32b2d-e4c3-4cee-afae-0ef9ab252ebe/application", "externalId" : "1df32b2d-e4c3-4cee-afae-0ef9ab252ebe", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "hybrid" } ], "locationText" : "Malta", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Risk management", "Legal analysis", "Compliance oversight", "Regulatory requirements", "Governance obligations", "Commercial matters", "Corporate governance", "Strategic initiatives", "Intellectual property", "Data protection", "Employment law", "Property law", "Licence application", "Certification processes", "Problem-solving" ], "hardSkillsList" : [ "Legal drafting", "Contract review", "Contract negotiation", "AML/CFT frameworks", "Due diligence processes", "Regulatory developments", "Compliance frameworks", "Compliance policies", "Compliance procedures", "Risk register maintenance", "Regulatory licence management", "Software certification management", "Compliance training development", "Compliance training delivery" ], "softSkillsList" : [ "Solutions-oriented", "Business-oriented", "Structured approach" ], "hardSkills" : [ { "name" : "Legal drafting", "level" : "intermediate" }, { "name" : 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"Legal advisory, Compliance frameworks, Risk management, Regulatory compliance", "majorSkillsList" : [ "Legal advisory", "Compliance frameworks", "Risk management", "Regulatory compliance" ], "coreResponsibilities" : "Oversee legal requirements, Advise on legal requirements, Oversee compliance requirements, Advise on compliance requirements, Act as contact for stakeholders, Provide risk-based advice, Support business obligations, Advise on commercial matters, Advise on corporate matters, Advise on operational matters, Draft commercial contracts, Review commercial contracts, Negotiate commercial contracts, Develop legal templates, Maintain legal templates, Update legal templates, Provide legal support, Advise on key legal areas, Support IP strategy development, Support IP strategy maintenance, Manage external counsel, Coordinate external counsel, Monitor legal developments, Advise on regulatory impact, Prepare legal updates, Prepare legal reports, Prepare legal recommendations, Design compliance frameworks, Implement compliance frameworks, Maintain compliance frameworks, Provide compliance advice, Update risk register, Manage regulatory licence, Manage software certification, Apply for new licences, Apply for certifications, Maintain Group licence, Support risk management development, Support risk management review, Establish compliance control systems, Oversee compliance control systems, Monitor compliance activities, Oversee remediation activities, Develop compliance training, Deliver compliance training, Liaise with regulators, Liaise with compliance advisors, Liaise with service providers, Monitor regulatory changes, Monitor regulatory trends, Monitor enforcement mechanisms, Monitor industry best practices, Advise on required actions, Prepare compliance reports, Prepare regulatory submissions", "teamCollaboration" : "Internal stakeholders; External legal counsel; Specialist advisors; Senior management; Regulators; Compliance advisors; Service providers", "domainKnowledge" : "iGaming industry; Gaming laws; Corporate laws; Employment laws; IT laws; AML/CFT laws; IP laws; Online gaming; Data protection; Intellectual property; IT; Corporate; Commercial; Property; AML/CFT frameworks; Regulatory environments", "domainList" : [ "igaming-industry", "gaming-laws", "corporate-laws", "employment-laws", "it-laws", "aml-cft-laws", "ip-laws", "online-gaming", "data-protection", "intellectual-property", "it", "corporate", "commercial", "property", "aml-cft-frameworks", "regulatory-environments" ], "domainSpecificKnowledge" : [ "iGaming industry", "Gaming laws", "Corporate laws", "Employment laws", "IT laws", "AML/CFT laws", "IP laws", "Online gaming", "Data protection", "Intellectual property", "IT", "Corporate", "Commercial", "Property", "AML/CFT frameworks", "Regulatory environments" ], "toolProficiency" : [ "Jira", "Google Suite", "MS Office", "Claude AI" ], "communicationSkills" : "Legal updates; Legal reports; Legal recommendations; Compliance 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WA Technology https://www.linkedin.com/company/watechnologyofficial/posts/?feedView=allis a B2B supplier of iGaming solutions with a rapidly growing number of clients and partnerships in emerging markets. We offer a state-of-the-art iGaming platform, turnkey solutions, and standalone products that allow operators to enter or expand into emerging markets quickly and easily. WA Platform is a fully scalable and customizable solution, featuring over 75+ game providers, 15.000+ games, and multi-currency support with 80+ payment methods. WA Technology enables operators to build their own Casino, Sportsbook, Lottery and Fantasy business precisely how they envision it. We have offices around the world, supporting our clients with on-the-ground presence and regional expertise. WHERE AND HOW WE WORK? We currently have teams based in Malta, Lisbon (Portugal), Sofia (Bulgaria), London (UK) and Bucharest (Romania). Our hybrid work model encourages regular in-person collaboration while also allowing flexibility to work remotely. LONG STORY SHORT, YOU WILL The Head of Legal & Compliance is responsible for overseeing and advising on the legal and compliance requirements across WA Technology, reporting to the Group’s CLCO. The Head of Legal & Compliance acts as a key point of contact for internal stakeholders on legal and compliance matters, providing practical, risk-based advice and supporting the business in meeting its legal, regulatory and governance obligations. ALL THE RESPONSIBILITIES WE WILL TRUST YOU WITH: Scope of Legal services, - Advising on commercial, corporate and operational legal matters, ensuring alignment with the Group’s risk appetite; - Drafting, reviewing, and negotiating commercial contracts and related legal documentation; - Developing, maintaining, and updating legal templates, precedents and internal legal documentation frameworks; - Providing legal support in relation to corporate governance matters, acquisitions, divestitures and other strategic transactions; - Advising on key legal areas including online gaming, data protection, AML/CFT, intellectual property, IT, employment, corporate, commercial and property law; - Supporting the development and maintenance of an intellectual property protection and management strategy for the Group; - Managing and coordinating external legal counsel and specialist advisors as required; - Monitoring legal and regulatory developments and advising on their impact on the Group; - Preparing legal updates, reports, and recommendations for senior management and regulators, as required. SCOPE OF COMPLIANCE SERVICES - Designing, implementing and maintaining compliance frameworks, policies and procedures across multiple jurisdictions; - Providing pragmatic, risk-based compliance advice to internal stakeholders; - Maintaining and updating the Group’s risk register with responsible stakeholders; - Managing the Company’s regulatory licence and software certification portfolios; - Applying for new licences and certifications and maintaining the Group’s licence portfolio; - Supporting the development and ongoing review of the Company’s risk management framework; - Establishing and overseeing compliance control systems, monitoring activities and remediation actions; - Developing and delivering compliance training to support awareness and adherence across the business; - Liaising with regulators, external compliance advisors and service providers; - Monitoring regulatory changes, trends, enforcement mechanisms and industry best practices and advising on required actions; - Preparing compliance reports for senior management and regulatory submissions as required. YOUR AREAS OF KNOWLEDGE AND EXPERTISE : - Minimum 8 years’ experience as an in-house Legal Counsel within the iGaming industry (preferably B2B) or a similarly regulated environment; - Strong knowledge of gaming, corporate, commercial, employment, IT, AML/CFT and IP laws and regulations; - Solid understanding of AML/CFT frameworks and requirements and due diligence processes for individuals and businesses; - Experience working across multiple jurisdictions and regulatory environments in regulated and regulating markets; - Proven experience in contract drafting, review and negotiation of complex commercial matters with third parties; - Experience handling claims, mediation proceedings, opposition proceedings and other regulatory and litigious actions; - Experience handling audits and exposure to licence application processes, certifications and audit processes; - Advanced level of spoken and written English, with proficiency in other languages considered a plus; - Proficiency in Jira, Google Suite, MS Office and Claude AI or similar models; - Strong attention to detail and a proactive, solutions-oriented mindset; - Business-oriented, with a collaborative and structured approach to problem-solving; - Willingness to travel on demand. WHY WORK WITH US? - Flexible work environment with a hybrid work setup - Opportunity to work with well-connected industry leaders. - A leadership approach that fosters innovation, creativity, and trust. - Opportunity to experience the buzz of highly driven and motivated work colleagues. - Experience a start-up feel in a fast-paced growth-driven environment. \"We are committed to fostering an inclusive workplace that values and promotes diversity. Our aim is to create a vibrant, accessible, and welcoming environment for individuals of all backgrounds, experiences, and perspectives. We believe in equal opportunity for everyone and encourage candidates from diverse backgrounds to apply, including those from underrepresented groups. Our hiring decisions are made based on the merits of skills, experience, and potential, ensuring fairness and equality for all applicants.\"", "summaryDescription" : "Head of Legal and Compliance at WA Technology. 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Work with leadership team; Work across campus; Work with student recruiting office", "domainKnowledge" : "Higher education marketing; Admissions strategies; Enrollment strategies", "domainList" : [ "higher-education-marketing", "admissions-strategies", "enrollment-strategies" ], "domainSpecificKnowledge" : [ "Higher education marketing", "Admissions strategies", "Enrollment strategies" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Professional development; Personal development; Tuition benefits", "problemSolvingSkills" : "Problem-solving; Identify problems; Analyze problems; Devise solutions", "specialRequirements" : "Occasional evening hours, Occasional weekend hours, Occasional travel", "outcomesObjectives" : "Increase brand awareness; Drive graduate enrollment; Drive undergraduate enrollment", "qualificationsBasic" : "Bachelor's degree required, Seven years of experience required", "qualificationsPreferred" : "Master's degree preferred, Degree in marketing preferred, Experience in higher education preferred, Experience in admissions strategies preferred, Experience in enrollment strategies preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Salary Range: Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Director of Marketing drives the bold positioning and visibility of Lyle’s pioneering programs and research by crafting and executing dynamic marketing strategies and campaigns that underscore innovation, impact, and excellence. This leader will assist in driving graduate and undergraduate enrollment by managing the school’s brand, integrates messaging across multimedia platforms, generate leads, and forges relationships with media and stakeholders to elevate Lyle’s narrative. Working with the Deans, the director develops powerful thought leadership and communications, ensuring Lyle’s voice is influential within higher education and industry, with a focus on reaching prospective students and partners. Essential Functions: Develop and implement a strategic communications and marketing plan to promote programs, degree offerings/products, lead generations, and activities of the Lyle School. The Director will work closely with the Dean’s leadership team to increase brand awareness with constituents, including prospective students, corporate partners, executive board members, and media outlets and publications. Engage with external vendors and agencies to identify and yield prospective undergraduate and graduate students. Work across campus to collaborate on SMU and Lyle messaging to internal and external audiences. Works closely with those in the Lyle School to promote activities taking place by faculty, staff and students on behalf of the school. The director will work closely with the student recruiting office to create and distribute content and collateral material to support lead generation and interest from prospective students. Create and maintain key performance indicators (KPIs) to track activities and identify successful marketing campaigns. Provide monthly reporting to the Dean on current marketing strategies and metrics. Responsible for all digital content including social media and websites. Supervises the Marketing and Communications team and maintains budgetary operations. Special projects and other duties as assigned. Occasional evening/weekend hours may be required. Occasional travel may be required. Education and Experience: A Bachelor’s degree is required. A Master's degree is preferred. A degree in marketing or related field is preferred. A minimum of seven (7) years of experience is required. Experience in higher education environments related to admissions and enrollment strategies is preferred. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Candidate must be proficient in Microsoft Office. Candidate familiarity with Slate, PeopleSoft and other CRM systems is preferred. Physical and Environmental Demands: Sit for long periods of time Squat Kneel Deadline to Apply: Priority consideration may be given to submissions received by November 24, 2025. Position is open until filled. EEO Statement SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits . USA-TX-Dallas", "summaryDescription" : "Director of Marketing and Communications at SMU. Skills: Marketing strategies, Campaign execution, Brand management, Lead generation. Develop strategic communications plan. Implement strategic marketing plan", "createdAt" : "2026-06-14T01:53:49.921", "lastUpdated" : "2026-06-15T09:13:54.183", "ingestTimestamp" : "2026-06-14T01:53:49.921", "mongoId" : "694ae6e870f0b99d589b3ac2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Lead generation", "Marketing plan development", "Budgetary operations", "Interpersonal skills", "Verbal communication skills", "Written communication skills", "Problem-solving skills", "Organizational skills", "Planning skills", "Time management skills", "Marketing strategies", "Campaign execution", "Brand management", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Thought leadership", "Communications", "Higher education marketing", "Admissions strategies", "Enrollment strategies" ], "skillCount" : 22, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6cd274d8ee00a091b9bf", "title" : "Director of Capture and Proposal Operations", "company" : "Lodestar Space", "salary" : { "min" : 215000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Capture and Proposal Operations in Los Angeles, adjusted for the aerospace industry and director-level seniority." }, "location" : "Los Angeles, California, United States", "locations" : [ "Los Angeles", "California", "United States" ], "timestamp" : "2026-06-16T02:51:02.245", "fingerprint" : "3867f3fb4dce05ca1b17c73d138a792e7a40dcd36271e3f12e427b5fa57d159f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/lodestarspace/jobs/4884448101", "externalId" : "4884448101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "minimumEducation" : "Bachelor's", "experienceLevel" : "Director", "rawDescription" : "About Lodestar Lodestar Space is rewriting the paradigm of national security in orbit. We don't wait for a decade-long government requirements cycle; we build autonomous capabilities ahead of the threat and deliver them at the speed of relevance. As space transforms into a contested operational and war-fighting domain, our national security assets and critical infrastructure that underpins our modern way of life faces unprecedented vulnerabilities. Lodestar addresses this crisis head-on. We are the architects of Mithril, the world's first fully autonomous, AI-driven intelligence designed to operate independently in space. We're building Mithril to autonomously maneuver and enable complex RPO missions, while simultaneously conducting the length of the kill-chain from detection, classification and intent prediction, to responding to orbital threats in denied environments. Combining cutting-edge machine vision, onboard edge computing, and pioneering fires and effects architectures, Lodestar gives warfighters and commercial operators unprecedented situational awareness and space superiority in the final frontier. Backed by elite deep-tech venture capital, international space agencies and government stakeholders, Lodestar is rapidly expanding its footprint across the U. S. Space Force, the Department of War, and major commercial satellite operators. We are a lean, high-autonomy team of engineers and operators building the space defense infrastructure of tomorrow. Join us. About the Job As the Director of Capture TS/SCI preferred or must be eligible to obtain. Education: Bachelor’s degree in Engineering, Aerospace, Political Science, Business, or a related field required. Master’s degree in a related field preferred. Preferred Skills employment with Lodestar is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.", "summaryDescription" : "Director of Capture and Proposal Operations at Lodestar Space", "postedDate" : "2026-06-14T19:17:21.707", "createdAt" : "2026-06-14T19:17:21.707", "lastUpdated" : "2026-06-16T02:51:02.245", "ingestTimestamp" : "2026-06-14T19:17:21.707", "mongoId" : "6a2c6cd274d8ee00a091b9bf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 215000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Aerospace", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2ca0db74d8ee00a09a38ae", "title" : "Head of Strategy and Operations", "company" : "LiteLLM", "industry" : "Operations", "salary" : { "min" : 200000.0, "max" : 300000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-15T07:11:17.701", "fingerprint" : "d3ed84dacdd6fa84c3bc8a7584ac3f5870bdf422b5277aeb29d78bafd0b2b93d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/litellm/ce69ca07-7a08-4a3a-95ca-b88949f83d05/application", "externalId" : "ce69ca07-7a08-4a3a-95ca-b88949f83d05", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Sales efficiency", "Pipeline health", "Pricing", "Revenue forecasting", "Financial analysis", "Product roadmaps", "GTM execution" ], "hardSkillsList" : [ "Data modeling", "Financial analysis" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Financial analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Strategy, Operations, Process building, Scaling startups", "majorSkillsList" : [ "Strategy", "Operations", "Process building", "Scaling startups" ], "coreResponsibilities" : "Build sales and customer success playbook, Create company culture around playbook, Focus on sales efficiency, Focus on pipeline health, Focus on pricing, Focus on revenue forecasting, Define external SLAs, Enforce external SLAs, Ensure customer thread owner, Ensure customer thread ETA, Ensure customer thread next step, Set up strategic KPIs, Track performance for every department, Identify under-resourced departments, Identify overloaded employees, Identify underperforming employees, Iterate on operational metrics, Iterate on operational plan, Own operational challenges, Seek operational improvements, Bridge product roadmaps and GTM, Bridge engineering and GTM, Recruit employees, Mentor employees, Manage employees, Ensure team happiness, Ensure professional growth, Ensure customer satisfaction, Oversee financial foundation, Oversee financial process", "teamCollaboration" : "Cross-functional teams; Engineering teams; Go-to-market teams; Customer success teams; Finance teams", "projectManagementSkills" : [ "Project management", "Delegation" ], "domainKnowledge" : "AI startup; Enterprise SaaS; Fortune 500 customers", "domainList" : [ "ai-startup", "enterprise-saas", "fortune-500-customers" ], "domainSpecificKnowledge" : [ "AI startup", "Enterprise SaaS", "Fortune 500 customers" ], "communicationSkills" : "Oral communication; Written communication", "documentationSkills" : "Process documentation", "specialRequirements" : "San Francisco based", "outcomesObjectives" : "Build operational rigor and culture; Build, implement, enforce scaling processes; Achieve immediate and direct impact; Set up for long term growth", "qualificationsBasic" : "Prior Leadership Experience, Prior experience in operations or GTM, Process Building and Documentation, Recruiting, Sales and Success management, Budgeting and Forecasting experience, AI Product Experience, Enterprise Experience, Analytical Rigor, Comfortable evaluating with data, Open-Minded, Steady, Stable Enforcer, Communicator and Mediator, Project Management and Delegation", "qualificationsPreferred" : "Experience scaling tech company 20 to 100 employees, Experience building sales and customer success processes from scratch, Experience implementing financial foundation and process", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT LITELLM LiteLLM is the open-source AI gateway powering production AI traffic for NASA, Adobe, Netflix, Stripe, Nvidia, and many other Fortune 500s. We provide a unified API across 100+ LLM providers and act as the enterprise control plane for AI traffic. We're a YC W23 company with tens of thousands of GitHub stars and growing fast. As we scale, our enterprise customers expect support that matches the criticality of the workloads they run on us. We need someone to own that. ABOUT THE ROLE We are looking for a Head of Strategy and Operations to help define and accelerate our company internally. This role sits at the intersection of engineering, operations, and go-to-market. We are looking for a high-judgment, highly hands-on operator who is equally comfortable setting high-level strategy and rolling up your sleeves to get things done. We have proven product-market fit, have grown beyond 10M ARR and are fully profitable. We are seeking an experienced, data-driven and process-driven Head of Strategy of Operations to build our operational rigor and culture from the ground up and then iterate. You will build, implement and enforce the processes needed to smoothly scale an AI startup company. You will have immediate and direct impact. RESPONSIBILITIES - Build our sales and customer success playbook and systems from the ground up and create a company culture around it - Focus on sales efficiency, pipeline health, pricing, and revenue forecasting - Define and enforce external SLAs across every channel (Slack Connect, email, Zendesk). Every customer thread has an owner, an ETA, and a clear next step at all times - Set up strategic KPIs and performance tracking for every department. Tell us with data whether we're under-resourced, whether someone is overloaded, or whether someone is underperforming - Continually iterate on our operational metrics and plan, owning challenges and consistently seeking improvements - Bridge the divide between high-level product roadmaps, engineering, and GTM execution - Recruit, mentor and manage our employees to set us up for long term growth and success as we scale - Be a listening ear for our team and our customers, taking actions to ensure internal team happiness and professional growth and external customer satisfaction with our product - Oversee our financial foundation and process from the ground up as we scale WHAT WE'RE LOOKING FOR - Prior Leadership Experience in Operations or GTM - Prior experience in an operations or GTM capacity, specifically scaling a tech company in a leadership role from ~20 employees to at least 100 employees and beyond - Process Building and Documentation - Experience building a company’s sales and customer success processes and playbook from scratch or very early stages. - Recruiting, Sales and Success: You should have managed and excelled in all three of these functions, with an emphasis on metrics-based leadership and improvements. - Budgeting and Forecasting: We need to develop the mindset and processes for proper budgeting, forecasting and financial analysis. You will manage a finance professional but also should have the experience of implementing a financial foundation and process. - AI Product Experience: Strong experience working for an AI startup company. This role understands GTM strategy, product launch processes and timelines. - Enterprise Experience: Experience managing an enterprise SaaS business selling to Fortune 500 customers - Convenience. Must be San Francisco based. - Analytical Rigor. Strong background in data modeling, finance and analytics - Comfortable evaluating with data. You can look at your team's load and output and tell us, with metrics, what the team needs - Open-Minded - You respect the product vision of our founders but also have an operational vision for how to build our company, along with a successful track record. - Steady, Stable Enforcer. Works well under pressure. Needs to be able to enforce process adherence. - Strong Communicator and Mediator. Can handle multiple different personalities and work styles. World class oral and written communication skills - Strong Project Management and Delegation. Must be able to juggle multiple tasks at once. COMPENSATION - $200,000 to $300,000 base salary plus bonus and equity and benefits. We pay at or above market for the right person, and the equity is meaningful at our stage and growth. - We also have 401(k) with a 3.5% match of employee contributions.", "summaryDescription" : "Head of Strategy and Operations at LiteLLM. Skills: Strategy, Operations, Process building, Scaling startups. Build sales and customer success playbook. Create company culture around playbook", "createdAt" : "2026-06-13T21:44:16.772", "lastUpdated" : "2026-06-15T07:11:17.701", "ingestTimestamp" : "2026-06-13T21:44:16.772", "mongoId" : "6a2ca0db74d8ee00a09a38ae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 300000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Data modeling", "Financial analysis", "Leadership", "Mentoring", "Strategy", "Operations", "Process building", "Scaling startups", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Sales efficiency", "Pipeline health", "Pricing", "Revenue forecasting", "Product roadmaps", "GTM execution", "Project management", "Delegation", "AI startup", "Enterprise SaaS", "Fortune 500 customers" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305ceff292fd229cf6422b", "title" : "Deputy Director of Recreation and Special Events", "industry" : "Government", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Director-level Deputy Director of Recreation and Special Events in Marietta, United States, adjusted for government industry and full-time onsite work." }, "location" : "Marietta, GA", "locations" : [ "Marietta, GA" ], "timestamp" : "2026-06-16T07:57:04.593", "fingerprint" : "be446503d9825e56f3b3c91be50e7177ae9e8117fa56ceed72e43eac7b749aaa", "source" : "jazzhr", "language" : "en", "externalId" : "JswPgg8ULI", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Marietta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9528472,-84.5496148" } ], "locationText" : "Marietta, Georgia, United States", "experienceLevel" : "Director", "professionalSkills" : [ "Event planning", "Program management", "Budget management", "Vendor management", "Stakeholder management" ], "hardSkillsList" : [ "Recreation programming", "Special event execution" ], "hardSkills" : [ { "name" : "Recreation programming", "level" : "intermediate" }, { "name" : "Special event execution", "level" : "intermediate" } ], "majorSkills" : "Recreation management, Special events, Operations management", "majorSkillsList" : [ "Recreation management", "Special events", "Operations management" ], "coreResponsibilities" : "Oversee daily operations of recreation programs, Plan and execute special events, Develop and manage program budgets, Supervise and train staff, Ensure compliance with safety regulations, Coordinate with external vendors and stakeholders, Evaluate program effectiveness, Develop new recreation initiatives", "teamCollaboration" : "Cross-functional teams; Community stakeholders", "projectManagementSkills" : [ "Event planning", "Program development" ], "domainKnowledge" : "Recreation programming; Special event logistics", "domainList" : [ "recreation-programming", "special-event-logistics" ], "domainSpecificKnowledge" : [ "Recreation programming", "Special event logistics" ], "communicationSkills" : "Public speaking; Report writing", "documentationSkills" : "Program documentation", "problemSolvingSkills" : "Troubleshooting; Conflict resolution", "outcomesObjectives" : "Increase community participation; Ensure successful event execution; Maintain budget adherence", "qualificationsBasic" : "5+ years of experience in recreation or special events, Bachelor's degree in Parks and Recreation Management, Event Management, or related field", "qualificationsPreferred" : "Master's degree in a related field, Experience with budget management, Experience with volunteer management, Experience with contract negotiation", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Deputy Director of Recreation and Special Events. Skills: Recreation management, Special events, Operations management. Oversee daily operations of recreation programs. Plan and execute special events", "createdAt" : "2026-06-15T22:26:17.758", "lastUpdated" : "2026-06-16T07:57:04.593", "ingestTimestamp" : "2026-06-15T22:26:17.758", "mongoId" : "6a305ceff292fd229cf6422b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Recreation programming", "Special event execution", "Recreation management", "Special events", "Operations management", "Event planning", "Program management", "Budget management", "Vendor management", "Stakeholder management", "Program development", "Special event logistics" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.85 }, { "id" : "6a305118f292fd229cef9919", "title" : "Director, Head of Patient Recruitment and Retention", "industry" : "Human Resources", "salary" : { "min" : 220000.0, "max" : 320000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director, Head of Patient Recruitment and Retention in the US Biotech industry, adjusted for seniority and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T12:49:59.988", "fingerprint" : "91dcb4ad71e6658f38a655f5b34969ea8c3cfab926ef0ad5cbe4f8a32aa5c57e", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/427498de-fe75-4184-968e-3b87225b3182/apply", "externalId" : "427498de-fe75-4184-968e-3b87225b3182", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceLevel" : "Director", "technicalSkills" : "CTMS, EDC platforms, Citeline, Trialtrove", "professionalSkills" : [ "Enrollment planning", "Strategy development", "Partnership management", "Performance oversight", "Data analysis", "Budget management", "Stakeholder influence" ], "hardSkillsList" : [ "Forecasting models", "Recruitment analytics", "Real-world data analysis" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Forecasting models", "level" : "intermediate" }, { "name" : "Recruitment analytics", "level" : "intermediate" }, { "name" : "Real-world data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Patient recruitment strategy, Patient retention strategy, Clinical operations, Stakeholder management", "majorSkillsList" : [ "Patient recruitment strategy", "Patient retention strategy", "Clinical operations", "Stakeholder management" ], "coreResponsibilities" : "Define and lead regional patient recruitment and retention, Integrate patient-centric principles into study design, Collaborate with clinical, medical, and protocol development teams, Develop and oversee multi-channel recruitment and retention programs, Build and manage forecasting models, Anticipate enrollment timelines, risks, and performance gaps, Establish and maintain strategic partnerships, Oversee execution and performance of external partners and, Drive continuous improvement through data-driven insights, Leverage recruitment analytics, real-world data, and emerging technologies, Lead and develop the patient recruitment and retention, Support cross-functional governance across clinical operations", "teamCollaboration" : "Cross-functional governance; Clinical operations teams; Medical teams; Protocol development teams; External partners and vendors; Patient advocacy organizations; Recruitment vendors; Site networks; Community stakeholders", "projectManagementSkills" : [ "Project management", "Budget management" ], "domainKnowledge" : "Clinical trials; Patient engagement; Oncology protocols; Complex therapeutic areas", "domainList" : [ "clinical-trials", "patient-engagement", "oncology-protocols", "complex-therapeutic-areas" ], "domainSpecificKnowledge" : [ "Clinical trials", "Patient engagement", "Oncology protocols", "Complex therapeutic areas" ], "toolProficiency" : [ "CTMS", "EDC platforms", "Citeline", "Trialtrove" ], "continuousLearning" : "Continuous learning", "innovationCreativity" : "Emerging technologies", "problemSolvingSkills" : "Data-driven insights; Predictive insights", "specialRequirements" : "Willingness to travel", "outcomesObjectives" : "Ensure effective enrollment planning; Reduce burden and improve participation; Optimize outcomes", "qualificationsBasic" : "Bachelor’s degree or higher in a scientific, medical, or healthcare-related field, 10+ years of experience in clinical operations, patient recruitment, or related disciplines, Proven experience leading patient recruitment and retention strategies in clinical trials, Understanding of patient engagement, retention drivers, and barriers to participation in clinical research, Demonstrated success in working with patient advocacy groups, recruitment vendors, and external engagement partners, Advanced analytical skills with experience using data, metrics, and predictive insights to guide strategy and decision-making, Project and budget management capabilities in a global, matrixed environment, Ability to influence cross-functional stakeholders and drive alignment across clinical, operational, and external teams", "qualificationsPreferred" : "Experience in oncology or complex therapeutic areas", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Define and lead the regional patient recruitment and retention strategy aligned with clinical portfolio priorities, ensuring effective enrollment planning across therapeutic areas and geographies. Integrate patient-centric principles into study design by collaborating with clinical, medical, and protocol development teams to reduce burden and improve participation. Develop and oversee multi-channel recruitment and retention programs, including digital campaigns, site-based initiatives, and community outreach strategies. Build and manage forecasting models to anticipate enrollment timelines, risks, and performance gaps, ensuring proactive mitigation strategies are in place. Establish and maintain strategic partnerships with patient advocacy organizations, recruitment vendors, site networks, and community stakeholders. Oversee execution and performance of external partners and vendors, ensuring alignment with enrollment targets and quality standards. Drive continuous improvement through data-driven insights, leveraging recruitment analytics, real-world data, and emerging technologies to optimize outcomes. Lead and develop the patient recruitment and retention team while supporting cross-functional governance across clinical operations. Requirements: Bachelor’s degree or higher in a scientific, medical, or healthcare-related field with 10+ years of experience in clinical operations, patient recruitment, or related disciplines. Proven experience leading patient recruitment and retention strategies in clinical trials, ideally within oncology or complex therapeutic areas. Strong understanding of patient engagement, retention drivers, and barriers to participation in clinical research. Demonstrated success in working with patient advocacy groups, recruitment vendors, and external engagement partners. Advanced analytical skills with experience using data, metrics, and predictive insights to guide strategy and decision-making. Strong project and budget management capabilities in a global, matrixed environment. Ability to influence cross-functional stakeholders and drive alignment across clinical, operational, and external teams. Familiarity with clinical trial systems and analytics tools such as CTMS, EDC platforms, Citeline, Trialtrove, or similar. Excellent communication and leadership skills with a collaborative, results-oriented mindset. Willingness to travel as required to support program and business needs. Benefits: Competitive base salary ranging from approximately $171,900 to $231,900 annually, depending on experience, skills, and location. Eligibility for annual bonus plans or incentive compensation based on role structure. Equity participation through discretionary stock awards and Employee Stock Purchase Plan. Comprehensive healthcare coverage including medical, dental, and vision insurance. Retirement benefits including 401(k), FSA/HSA options, and financial wellness programs. Generous paid time off and wellness-focused benefits supporting work-life balance. Opportunity to contribute to innovative oncology clinical programs with meaningful patient impact. Strong commitment to professional development, continuous learning, and global collaboration. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Director, Head of Patient Recruitment and Retention. Skills: Patient recruitment strategy, Patient retention strategy, Clinical operations, Stakeholder management. Define and lead regional patient recruitment and retention. Integrate patient-centric principles into study design", "postedDate" : "2026-06-15T08:13:25.851", "createdAt" : "2026-06-15T08:13:25.851", "lastUpdated" : "2026-06-16T12:49:59.988", "ingestTimestamp" : "2026-06-16T03:21:01.720", "mongoId" : "6a305118f292fd229cef9919", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 220000, "salaryAnnualMax" : 320000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Forecasting models", "Recruitment analytics", "Real-world data analysis", "Leadership", "Patient recruitment strategy", "Patient retention strategy", "Clinical operations", "Stakeholder management", "Enrollment planning", "Strategy development", "Partnership management", "Performance oversight", "Data analysis", "Budget management", "Stakeholder influence", "Project management", "Clinical trials", "Patient engagement", "Oncology protocols", "Complex therapeutic areas", "CTMS", "EDC platforms", "Citeline", "Trialtrove" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "maintain detailed and accurate records of client interactions and bookings jobs", "metadata" : { "title" : "maintain detailed and accurate records of client interactions and bookings" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 38291, "totalPages" : 766, "hasNext" : true, "hasPrevious" : false } }

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