SpotOn
Technology
ClientTrainingandAdoptionSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Training and Adoption Specialist at SpotOn. Skills: Client training, Adoption specialist, Restaurant technology. Develop training sessions. Deliver training sessions”
Industry & Context.
Problem-solving abilities
Remain stationary 50%, Occasionally move about, Lifts up to 20 pounds
What They're Looking For.
Must Have
2+ years restaurant operations, 1+ year SpotOn POS experience, 1+ year training experience, High School Diploma
Nice to Have
Bachelor's degree preferred
What You'll Do.
Develop training sessions
Deliver training sessions
Design training sessions
Conduct training sessions
Build training resources
Create training materials
Provide remote training
Conduct remote training
Facilitate Q&A sessions
Address client questions
Encourage active participation
Foster learning environment
Maintain documentation
Compile training reports
Continuously improve materials
Update training materials
How You'll Work.
Team & Collaboration
Internal stakeholders
Communication Scope
Presentation skills; Interpersonal skills; Convey complex information; Clear explanations; Concise explanations
Full Job Description
About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. The Training Specialist will play a crucial role in ensuring that our restaurant clients maximize the benefits of our technology solutions by providing comprehensive training on essential functions, Back of House POS functionality, and effective use of our software suite. This role requires excellent communication and interpersonal skills, as well as the ability to simplify complex concepts to make them accessible and easy to understand for our clients. ESSENTIAL FUNCTIONS Develop and Deliver Training Sessions: Design and conduct engaging training sessions for restaurant operators, covering essential POS functionality and configurations, reporting, and the utilization of SpotOn's software suite. Utilize a variety of instructional techniques and multimedia resources to create dynamic and interactive learning experiences. Build Training Resources: Create comprehensive training materials, including user guides, tutorials, video demonstrations, and interactive modules, to support ongoing learning and development. Ensure that training resources are accessible and user-friendly, catering to different learning styles and skill
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