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Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Continuous improvement, Risk management, Stakeholder management. Serve as local leadership representative for quality office. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. 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Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Records management, Process improvement. Serve as local leadership representative for quality. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Continuous improvement, Stakeholder management. Serve as local leadership representative for quality office. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Process Improvement, Stakeholder Coordination. Serve as local leadership representative for quality. Support QMS implementation", "createdAt" : "2026-06-15T23:09:13.546", "lastUpdated" : "2026-06-16T08:54:12.786", "ingestTimestamp" : "2026-06-15T23:09:13.546", "mongoId" : "6a3057caf292fd229cf3e10f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 108500, "salaryAnnualMax" : 155500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "QMS implementation", "Audit resolution", "Process development", "Onboarding program development", "Leadership", "Self-awareness", "Quality Management System", "Process Improvement", "Stakeholder Coordination", "Quality management", "Process improvement", "Risk management", "Stakeholder management", "Project planning", "Quality planning", "Risk planning", "AEC industry" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057fbf292fd229cf3f534", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T08:56:22.324", "fingerprint" : "a348a0f910898be7decab560045a27fbde6bba60e5c61082bf9ec7621a57feeb", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Management, Process Improvement, Risk Management", "majorSkillsList" : [ "Quality Management", "Process Improvement", "Risk Management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support implementation of Quality Management System (QMS), Advance culture of quality in partnership with area, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on support needs, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee on-boarding program, Maintain new employee on-boarding program, Respond to staff questions on policies, Respond to staff questions on procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Cross-functional with area leadership; Local project teams; Quality Office; Area Leadership", "projectManagementSkills" : [ "Project Management Plan development", "Quality Management Plan development", "Risk Management Plan development" ], "domainKnowledge" : "AEC consulting; Service delivery models; Client demands", "domainList" : [ "aec-consulting", "service-delivery-models", "client-demands" ], "domainSpecificKnowledge" : [ "AEC consulting", "Service delivery models", "Client demands" ], "continuousLearning" : "Training and support monitoring", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices. Cultivate a culture of continuous learning while advancing risk-management principles across the area. Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. Support implementation of Quality Management System (QMS)", "createdAt" : "2026-06-15T23:08:58.597", "lastUpdated" : "2026-06-16T08:56:22.324", "ingestTimestamp" : "2026-06-15T23:08:58.597", "mongoId" : "6a3057fbf292fd229cf3f534", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality Management", "Process Improvement", "Risk Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management", "Project Management Plan development", "Quality Management Plan development", "Risk Management Plan development", "AEC consulting", "Service delivery models", "Client demands" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057bdf292fd229cf3da00", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 164500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for seniority and company size." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T06:18:38.079", "fingerprint" : "5b82c57fedd10b7d002b6f0c5a571537a6a5f9d87df4d384e8781b98c878c626", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality management, Records management, Process improvement", "majorSkillsList" : [ "Quality management", "Records management", "Process improvement" ], "coreResponsibilities" : "Serve as local leadership representative, Support QMS implementation, Advance quality culture, Provide guidance on project plans, Coordinate project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop onboarding program, Maintain onboarding program, Respond to staff questions, Respond to staff issues, Identify training opportunities, Monitor loss trends", "teamCollaboration" : "Area leadership; Quality Office; Local project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "PMP", "QMP", "RMP" ], "domainKnowledge" : "Quality Management System (QMS); Integrated Logistics Group (ILG)", "domainList" : [ "quality-management-system-qms", "integrated-logistics-group-ilg" ], "domainSpecificKnowledge" : [ "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Understand reporting systems, Understand core quality processes, Fulfill project responsibilities, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Enhancing quality culture", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Records management, Process improvement. Serve as local leadership representative. Support QMS implementation", "createdAt" : "2026-06-15T23:08:39.389", "lastUpdated" : "2026-06-16T06:18:38.079", "ingestTimestamp" : "2026-06-15T23:08:39.389", "mongoId" : "6a3057bdf292fd229cf3da00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 164500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality management", "Records management", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "PMP", "QMP", "RMP", "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a54ef292fd229c12ade6", "title" : "Medical Records Specialist", "company" : "International SOS Government Medical Services", "industry" : "Hospital And Health Care", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "QAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Medical Records Specialist in Doha, Qatar, adjusted for the healthcare industry and company size." }, "location" : "Doha, Doha Municipality, QA", "locations" : [ "Doha", "Doha Municipality", "QA" ], "timestamp" : "2026-06-16T13:16:19.415", "fingerprint" : "850dc18d47ed597460f238bad411b860779ac5e33cfb20388af56f146cf7d6f9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/InternationalSOSGovernmentMedicalServices/744000132280414-medical-records-specialist", "externalId" : "744000132280414", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Doha", "state" : "Doha Municipality", "country" : "Qatar", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.2816708,51.5051651" } ], "locationText" : "Doha, Doha Municipality, Qatar", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Process patient requests, Manage patient records, Ensure accuracy of medical records, Maintain patient confidentiality, Coordinate with healthcare providers, Schedule patient appointments, Handle patient inquiries, Process insurance information, Verify patient demographics, Maintain medical records system", "domainKnowledge" : "Medical records management; Patient confidentiality; Healthcare regulations", "domainList" : [ "medical-records-management", "patient-confidentiality", "healthcare-regulations" ], "domainSpecificKnowledge" : [ "Medical records management", "Patient confidentiality", "Healthcare regulations" ], "documentationSkills" : "Medical records documentation", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support medical records operations within an international healthcare program where accuracy, confidentiality, release-of-information workflows, and organized documentation help keep patient care and administrative review moving smoothly. At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively. Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com. You’ll keep medical records accurate, secure, and accessible within a healthcare environment in Doha, Qatar, supporting hospital and clinic workflows where confidentiality and follow-through matter every day. In this role, you'll compile, maintain, track, and release patient medical records while supporting patient administration workflows, release-of-information requests, HIPAA compliance, and privacy protection. You’ll work with confidential health information, active and inactive records, electronic systems, and internal stakeholders to help ensure records are available when needed for care, review, billing, or authorized release. Key Responsibilities * Maintain secure medical records systems, storage areas, retention practices, and documentation workflows. * Process release-of-information requests and respond to inquiries, verifying patient identity, authorization validity, and the requester's legal right to access information. * Retrieve, track, and deliver records from active, inactive, and interdepartmental locations according to established procedures. * Support patient administration workflows by assisting team leaders, supervisors, managers, and department staff with records-related needs. * Perform quality checks to ensure accuracy, confidentiality, proper invoicing, and timely follow-through on requests received by mail, fax, phone, or in person. * Maintain credentialing files for medical personnel, support quality improvement and patient safety initiatives, and participate in periodic emergency preparedness drills and on-call support activities as required. If you take pride in being the person a clinical team can count on for accuracy, discretion, and organized follow-through, you'll find your place here. ## Qualifications Requirements * 2+ years of directly related administrative experience in a healthcare environment. * Experience with EMR systems, training records, auditing, policy development and implementation, and configuration management. * Knowledge of hospital medical records systems, documentation standards, records management practices, quality assurance, and confidentiality requirements. * Ability to use independent judgment to plan, prioritize, organize, and complete a varied workload with minimal supervision. * Ability to obtain a base security clearance; ability to relocate to Doha, Qatar; valid passport from Country of Record required before relocation and must be maintained during assignment. Preferred * Background in clinical settings and experience in an accredited healthcare organization highly desired. * RHIT or CPEHR certification, degree in healthcare or a related field, and knowledge of current Joint Commission, ISO, and NCQA/PCMH standards preferred. ## Additional Information Privacy Disclaimer:[Policy Link](https://www.internationalsos.com/privacy-centre/employee) By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable [Privacy Policy](https://www.internationalsos.com/privacy-centre/employee) (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes. Compensation Disclaimer: Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Benefits Language (FTE roles): Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws. Equal Opportunity Employer (EEO) Statement: International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.", "summaryDescription" : "Medical Records Specialist at International SOS Government Medical Services. Process patient requests. Manage patient records", "postedDate" : "2026-06-15T20:26:03.000", "createdAt" : "2026-06-16T03:34:11.495", "lastUpdated" : "2026-06-16T13:16:19.415", "ingestTimestamp" : "2026-06-16T03:34:11.495", "mongoId" : "6a30a54ef292fd229c12ade6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Medical records management", "Patient confidentiality", "Healthcare regulations" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307c38f292fd229c049409", "title" : "Medical Records Specialist", "company" : "International SOS Government Medical Services", "industry" : "Hospital And Health Care", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "QAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Medical Records Specialist in Doha, Qatar, adjusted for the healthcare industry and International SOS Government Medical Services." }, "location" : "Doha, Doha Municipality, QA", "locations" : [ "Doha", "Doha Municipality", "QA" ], "timestamp" : "2026-06-16T10:19:16.988", "fingerprint" : "c5b957db2725bcf8b02b47897c713f6ed2f73d1007f2b3dd5f09ec4e83e30df9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/InternationalSOSGovernmentMedicalServices/744000132280414-medical-records-specialist", "externalId" : "744000132280414", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Doha", "state" : "Doha Municipality", "country" : "Qatar", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.2816708,51.5051651" } ], "locationText" : "Doha, Doha Municipality, Qatar", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "coreResponsibilities" : "Process patient requests, Manage patient records, Ensure data accuracy, Maintain confidentiality, Coordinate with healthcare providers, Schedule patient appointments, Handle billing inquiries, Process insurance claims", "domainKnowledge" : "Medical records management; HIPAA regulations", "domainList" : [ "medical-records-management", "hipaa-regulations" ], "domainSpecificKnowledge" : [ "Medical records management", "HIPAA regulations" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Medical record documentation", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Support medical records operations within an international healthcare program where accuracy, confidentiality, release-of-information workflows, and organized documentation help keep patient care and administrative review moving smoothly. At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively. Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com. You’ll keep medical records accurate, secure, and accessible within a healthcare environment in Doha, Qatar, supporting hospital and clinic workflows where confidentiality and follow-through matter every day. In this role, you'll compile, maintain, track, and release patient medical records while supporting patient administration workflows, release-of-information requests, HIPAA compliance, and privacy protection. You’ll work with confidential health information, active and inactive records, electronic systems, and internal stakeholders to help ensure records are available when needed for care, review, billing, or authorized release. Key Responsibilities * Maintain secure medical records systems, storage areas, retention practices, and documentation workflows. * Process release-of-information requests and respond to inquiries, verifying patient identity, authorization validity, and the requester's legal right to access information. * Retrieve, track, and deliver records from active, inactive, and interdepartmental locations according to established procedures. * Support patient administration workflows by assisting team leaders, supervisors, managers, and department staff with records-related needs. * Perform quality checks to ensure accuracy, confidentiality, proper invoicing, and timely follow-through on requests received by mail, fax, phone, or in person. * Maintain credentialing files for medical personnel, support quality improvement and patient safety initiatives, and participate in periodic emergency preparedness drills and on-call support activities as required. If you take pride in being the person a clinical team can count on for accuracy, discretion, and organized follow-through, you'll find your place here. ## Qualifications Requirements * 2+ years of directly related administrative experience in a healthcare environment. * Experience with EMR systems, training records, auditing, policy development and implementation, and configuration management. * Knowledge of hospital medical records systems, documentation standards, records management practices, quality assurance, and confidentiality requirements. * Ability to use independent judgment to plan, prioritize, organize, and complete a varied workload with minimal supervision. * Ability to obtain a base security clearance; ability to relocate to Doha, Qatar; valid passport from Country of Record required before relocation and must be maintained during assignment. Preferred * Background in clinical settings and experience in an accredited healthcare organization highly desired. * RHIT or CPEHR certification, degree in healthcare or a related field, and knowledge of current Joint Commission, ISO, and NCQA/PCMH standards preferred. ## Additional Information Privacy Disclaimer:[Policy Link](https://www.internationalsos.com/privacy-centre/employee) By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable [Privacy Policy](https://www.internationalsos.com/privacy-centre/employee) (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes. Compensation Disclaimer: Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Benefits Language (FTE roles): Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws. Equal Opportunity Employer (EEO) Statement: International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.", "summaryDescription" : "Medical Records Specialist at International SOS Government Medical Services. Process patient requests. Manage patient records", "postedDate" : "2026-06-15T20:26:03.000", "createdAt" : "2026-06-16T01:37:05.957", "lastUpdated" : "2026-06-16T10:19:16.988", "ingestTimestamp" : "2026-06-16T01:37:05.957", "mongoId" : "6a307c38f292fd229c049409", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Medical records management", "HIPAA regulations" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056cdf292fd229cf2efbb", "title" : "Analyst, Level 1 (Member Interactions), Continuous KYX", "company" : "Tide", "industry" : "FinTech", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Analyst in FinTech in India, adjusted for company size and industry." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T08:49:49.167", "fingerprint" : "4e592a8dc729b4e1cc5c1c73d1a0f15bfddb7a88165dea8805f31649c792826e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tide/jobs/7773036003", "externalId" : "7773036003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "remoteFriendly" : false, "rawDescription" : "ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About You As a KYC Analyst, you will be ensuring businesses all across the UK stay safe and remain compliant. You will play a key part in helping Tide expand by providing round-the-clock support with our security reviews. You’ll be talking to people with empathy and proactive nature along with a passion for solving member problems. Our mission is to save businesses, time and money which they can put back into their company, and delivering fast and fluid support is key to achieving this. As part of the cKYX Member Interactions team, you will ensure that we keep our members’ accounts up and running and provide them with proper guidance and support on how to navigate through processes they may not be fully aware of. Some of the things you’ll be doing: Communicating with members (customers) over phone during outbound calls Gathering required information over calls, aiding in completing account reviews (Periodic and Event-Driven Reviews) Performing basic due diligence and refining the information shared by customers and passing it on to the correct team to complete account reviews Helping customers understand what is required from them and keeping them informed throughout various stages of the account review process (Ongoing KYC Reviews) Providing the best possible customer experience over calls, chats and emails by using your detailed process knowledge and soft skills Handling escalations from the KYX teams that require a call to the member Resolving customer queries or complaints and directing them to the right department. Staying up-to-date on the general topics supported by the Member (customer) facing teams to help resolve inquiries Liaising with different departments to avoid any disruptions to customer accounts and ensure a smooth account review process Helping demonstrate your values to new members of the team, and supporting them with your wisdom and experience and assisting with common back-office tasks You’ll be a great fit if: You are comfortable talking to customers on the phone and walking them through difficult situations You have at least 1.5 years of experience working in International customer support on inbound or outbound phone line You have very good verbal and written English communication skills (at least C1 level) You are comfortable using industry tools like Kustomer, GSuite, and Jira You are always on a lookout for recurring issues and potential solutions to make existing processes more efficient. You have really strong organisational skills. You preferably have experience with a Fin-tech, start-up or a fast-growing tech company. Any exposure to KYC or diligence is a huge plus What you’ll get in return: Competitive salary Vitality Health Insurance, with a proactive focus on mental and physical wellbeing 25 days holiday We invest in your development with professional L&D budget every year Enhanced family-friendly leave 24 hours paid volunteering time off per year Flexible working options Sabbatical leave TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Analyst, Level 1 (Member Interactions), Continuous KYX at Tide", "postedDate" : "2026-06-15T23:18:33.048", "createdAt" : "2026-06-15T23:18:33.048", "lastUpdated" : "2026-06-16T08:49:49.167", "ingestTimestamp" : "2026-06-15T23:18:33.048", "mongoId" : "6a3056cdf292fd229cf2efbb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305148f292fd229cefdc8b", "title" : "Analyst, Level 1 (Member Interactions), Continuous KYX", "company" : "Tide", "industry" : "FinTech", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Analyst in FinTech in India, adjusted for company size and industry." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T07:32:43.393", "fingerprint" : "fa5558e988f2ae1bc4ba4692d71ee96a6b67b0e250762aa65f02954894dde8c3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tide/jobs/7773036003", "externalId" : "7773036003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "remoteFriendly" : false, "rawDescription" : "ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About You As a KYC Analyst, you will be ensuring businesses all across the UK stay safe and remain compliant. You will play a key part in helping Tide expand by providing round-the-clock support with our security reviews. You’ll be talking to people with empathy and proactive nature along with a passion for solving member problems. Our mission is to save businesses, time and money which they can put back into their company, and delivering fast and fluid support is key to achieving this. As part of the cKYX Member Interactions team, you will ensure that we keep our members’ accounts up and running and provide them with proper guidance and support on how to navigate through processes they may not be fully aware of. Some of the things you’ll be doing: Communicating with members (customers) over phone during outbound calls Gathering required information over calls, aiding in completing account reviews (Periodic and Event-Driven Reviews) Performing basic due diligence and refining the information shared by customers and passing it on to the correct team to complete account reviews Helping customers understand what is required from them and keeping them informed throughout various stages of the account review process (Ongoing KYC Reviews) Providing the best possible customer experience over calls, chats and emails by using your detailed process knowledge and soft skills Handling escalations from the KYX teams that require a call to the member Resolving customer queries or complaints and directing them to the right department. Staying up-to-date on the general topics supported by the Member (customer) facing teams to help resolve inquiries Liaising with different departments to avoid any disruptions to customer accounts and ensure a smooth account review process Helping demonstrate your values to new members of the team, and supporting them with your wisdom and experience and assisting with common back-office tasks You’ll be a great fit if: You are comfortable talking to customers on the phone and walking them through difficult situations You have at least 1.5 years of experience working in International customer support on inbound or outbound phone line You have very good verbal and written English communication skills (at least C1 level) You are comfortable using industry tools like Kustomer, GSuite, and Jira You are always on a lookout for recurring issues and potential solutions to make existing processes more efficient. You have really strong organisational skills. You preferably have experience with a Fin-tech, start-up or a fast-growing tech company. Any exposure to KYC or diligence is a huge plus What you’ll get in return: Competitive salary Vitality Health Insurance, with a proactive focus on mental and physical wellbeing 25 days holiday We invest in your development with professional L&D budget every year Enhanced family-friendly leave 24 hours paid volunteering time off per year Flexible working options Sabbatical leave TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Analyst, Level 1 (Member Interactions), Continuous KYX at Tide", "postedDate" : "2026-06-15T23:18:00.200", "createdAt" : "2026-06-15T23:18:00.200", "lastUpdated" : "2026-06-16T07:32:43.393", "ingestTimestamp" : "2026-06-15T23:18:00.200", "mongoId" : "6a305148f292fd229cefdc8b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176e374d8ee00a0c1b384", "title" : "Software Development Engineer, CIA Interactions", "company" : "Amazon.com Services LLC", "industry" : "Software Development, subsidiaries", "salary" : { "min" : 70000.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, Texas, USA", "locations" : [ "Austin, Texas, USA" ], "timestamp" : "2026-06-15T04:19:46.743", "fingerprint" : "e7d366699fb1518d4d5c7de0daafdaa47d43f01f6ecc4b1d8cf98b36771f1996", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10436993/apply", "externalId" : "b3ebed19-9e81-494d-ba7a-683a070666fc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AWS, ECS Fargate, Bedrock, DynamoDB, OpenSearch, Lambda, React, AI, LLM", "professionalSkills" : [ "System design", "Reliability", "Scalability", "Security", "Infrastructure management" ], "hardSkillsList" : [ "Log analysis", "Authorization systems", "Network deployments" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "Authorization systems", "level" : "intermediate" }, { "name" : "Network deployments", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "AI agents, Network automation, Full-stack development", "majorSkillsList" : [ "AI agents", "Network automation", "Full-stack development" ], "coreResponsibilities" : "Design full-stack tools, Build full-stack tools, Operate full-stack tools, Develop AI agents, Evolve AI agents, Automate operational workflows, Reduce engineer toil, Partner with Network Engineers, Partner with Systems Engineers, Partner with Product Managers, Translate pain points, Contribute to product portfolio, Own features end-to-end, Uphold security standards, Uphold reliability standards, Ensure safe access, Ensure context-aware access, Mentor peers, Participate in design reviews, Drive operational excellence, Improve on-call practices", "teamCollaboration" : "Network Engineers; Systems Engineers; Product Managers", "domainKnowledge" : "Network infrastructure; AI agents; Large language models; Operational data; Authorization systems; Cloud-native architecture", "domainList" : [ "network-infrastructure", "ai-agents", "large-language-models", "operational-data", "authorization-systems", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Network infrastructure", "AI agents", "Large language models", "Operational data", "Authorization systems", "Cloud-native architecture" ], "toolProficiency" : [ "Cafe CLI" ], "innovationCreativity" : "Building next generation AI agents", "problemSolvingSkills" : "Debugging; Root cause analysis", "specialRequirements" : "On-call practices", "outcomesObjectives" : "Reduce toil for engineers", "qualificationsBasic" : "3+ years software development experience, 2+ years system design experience, Experience programming one language, Bachelor's degree in computer science", "qualificationsPreferred" : "3+ years full SDLC experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Amazon's CIA Interactions Team and build the AI-powered tools that run Amazon's global network at scale. As an SDE II, you'll design and ship products that automate network infrastructure management across thousands of Amazon fulfillment centers worldwide, putting LLM technology directly in the hands of network engineers. Our team owns a diverse portfolio of high-impact products: Turbo AI, an intelligent autonomous agent that reasons across Amazon's internal operational data to answer complex engineering questions; Imperium Inspector, an LLM-powered debugging service that eliminates hours of manual log analysis for network operators; Imperium UI, the single-pane-of-glass web platform for visualizing and executing network deployments globally; Cafe CLI, the command-line backbone engineers rely on daily to manage network infrastructure; and Fine-Grained Access Control (FGAC), the dynamic authorization system that governs safe, context-aware access across all Imperium services. We are also actively building the next generation of AI agents, including Imperium Assistant and Imperium Inspector Agent on top of our Turbo Agent Service (TAS) platform. What makes this team unique is the breadth of the work. In a single sprint, you might ship a new AI agent, improve a React-based dashboard used by hundreds of engineers, harden an authorization policy in FGAC, or build a CLI command that eliminates a manual operational burden. You will own your solutions end-to-end from design to production on a modern AWS stack including ECS Fargate, Bedrock, DynamoDB, OpenSearch, and Lambda. We are a team that moves fast, obsesses over customer experience, and believes that the best infrastructure automation should be seamless. If you're passionate about applying AI to real operational problems and want to see your work directly reduce toil for engineers at Amazon scale, this is the team for you. Key job responsibilities - You will design, build, and operate full-stack tools and AI-powered services used by network engineers across thousands of Amazon fulfillment centers globally. - You will develop and evolve AI agents — including Turbo AI, Imperium Assistant, and Imperium Inspector , leveraging large language models to automate complex operational workflows and reduce engineer toil. - You will partner with Network Engineers, Systems Engineers, and Product Managers to translate real operational pain points into intuitive, scalable self-service solutions. - You will contribute to a diverse product portfolio spanning web UIs, developer CLIs, authorization systems, and agentic platforms owning features end-to-end from design through production. - You will uphold security and reliability standards across Imperium services, including Fine-Grained Access Control (FGAC), ensuring safe and context-aware access at scale. - You will mentor peers, participate in design reviews, and drive operational excellence through monitoring, runbooks, and continuous improvement of on-call practices. We value simplicity, security, and scalability in our designs, and believe automation should be seamless to the engineers who rely on it every day. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The CIA Interactions Team builds the tools and AI-powered experiences that keep Amazon's global network running. We own a portfolio spanning Imperium UI, Cafe CLI, Turbo AI, Imperium Inspector, Imperium Assistant, Fine-Grained Access Control, and the agent platform that powers them all. Our customers are the network engineers and operators who rely on our products daily to deploy, manage, and debug infrastructure across thousands of Amazon sites worldwide. We move fast, obsess over simplicity, and believe great automation should be effortless. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language - Bachelor's degree in computer science or equivalent Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TX, Austin - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "Software Development Engineer, CIA Interactions at Amazon.com Services LLC. Skills: AI agents, Network automation, Full-stack development. Design full-stack tools. Build full-stack tools", "postedDate" : "2026-06-13T03:23:39.473", "createdAt" : "2026-06-13T03:23:39.473", "lastUpdated" : "2026-06-15T04:19:46.743", "ingestTimestamp" : "2026-06-13T03:23:39.473", "mongoId" : "6a2176e374d8ee00a0c1b384", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10436993/apply", "salaryAnnualMin" : 70000, "salaryAnnualMax" : 194400, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Log analysis", "Authorization systems", "Network deployments", "Mentoring", "AI agents", "Network automation", "Full-stack development", "System design", "Reliability", "Scalability", "Security", "Infrastructure management", "Network infrastructure", "Large language models", "Operational data", "Cloud-native architecture", "Cafe CLI" ], "skillCount" : 17, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2176c774d8ee00a0c1ad8a", "title" : "Software Development Engineer, CIA Interactions", "company" : "Amazon.com Services LLC", "industry" : "Software Development, subsidiaries", "salary" : { "min" : 70000.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, Texas, USA", "locations" : [ "Austin, Texas, USA" ], "timestamp" : "2026-06-15T01:41:37.474", "fingerprint" : "c5a633e43e172fa4c0079f9735f10fd0ea614b47946d97dbdcb483a028c45fb9", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438832/apply", "externalId" : "988039ec-dead-4184-864d-56aaa2c22de5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AWS, ECS Fargate, Bedrock, DynamoDB, OpenSearch, Lambda, React, AI, LLM", "professionalSkills" : [ "System design", "Reliability", "Scalability", "Security", "Infrastructure management" ], "hardSkillsList" : [ "Log analysis", "Authorization systems", "Network deployments", "Operational workflows" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "Authorization systems", "level" : "intermediate" }, { "name" : "Network deployments", "level" : "intermediate" }, { "name" : "Operational workflows", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "AI agents, Network automation, Full-stack development", "majorSkillsList" : [ "AI agents", "Network automation", "Full-stack development" ], "coreResponsibilities" : "Design full-stack tools, Build full-stack tools, Operate full-stack tools, Develop AI agents, Evolve AI agents, Automate operational workflows, Reduce engineer toil, Partner with Network Engineers, Partner with Systems Engineers, Partner with Product Managers, Translate pain points, Contribute to product portfolio, Own features end-to-end, Uphold security standards, Uphold reliability standards, Ensure safe access, Ensure context-aware access, Mentor peers, Participate in design reviews, Drive operational excellence, Improve on-call practices", "teamCollaboration" : "Network Engineers; Systems Engineers; Product Managers", "domainKnowledge" : "Network infrastructure; AI agents; Large language models; Authorization systems; Cloud-native architecture", "domainList" : [ "network-infrastructure", "ai-agents", "large-language-models", "authorization-systems", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Network infrastructure", "AI agents", "Large language models", "Authorization systems", "Cloud-native architecture" ], "toolProficiency" : [ "Cafe CLI", "Imperium UI" ], "innovationCreativity" : "Build AI agents", "problemSolvingSkills" : "Debugging; Root cause analysis", "outcomesObjectives" : "Reduce toil for engineers", "qualificationsBasic" : "3+ years software development experience, 2+ years system design experience, Experience programming one language, Bachelor's degree in computer science", "qualificationsPreferred" : "3+ years full SDLC experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Amazon's CIA Interactions Team and build the AI-powered tools that run Amazon's global network at scale. As an SDE II, you'll design and ship products that automate network infrastructure management across thousands of Amazon fulfillment centers worldwide, putting LLM technology directly in the hands of network engineers. Our team owns a diverse portfolio of high-impact products: Turbo AI, an intelligent autonomous agent that reasons across Amazon's internal operational data to answer complex engineering questions; Imperium Inspector, an LLM-powered debugging service that eliminates hours of manual log analysis for network operators; Imperium UI, the single-pane-of-glass web platform for visualizing and executing network deployments globally; Cafe CLI, the command-line backbone engineers rely on daily to manage network infrastructure; and Fine-Grained Access Control (FGAC), the dynamic authorization system that governs safe, context-aware access across all Imperium services. We are also actively building the next generation of AI agents, including Imperium Assistant and Imperium Inspector Agent on top of our Turbo Agent Service (TAS) platform. What makes this team unique is the breadth of the work. In a single sprint, you might ship a new AI agent, improve a React-based dashboard used by hundreds of engineers, harden an authorization policy in FGAC, or build a CLI command that eliminates a manual operational burden. You will own your solutions end-to-end from design to production on a modern AWS stack including ECS Fargate, Bedrock, DynamoDB, OpenSearch, and Lambda. We are a team that moves fast, obsesses over customer experience, and believes that the best infrastructure automation should be seamless. If you're passionate about applying AI to real operational problems and want to see your work directly reduce toil for engineers at Amazon scale, this is the team for you. Key job responsibilities - You will design, build, and operate full-stack tools and AI-powered services used by network engineers across thousands of Amazon fulfillment centers globally. - You will develop and evolve AI agents — including Turbo AI, Imperium Assistant, and Imperium Inspector , leveraging large language models to automate complex operational workflows and reduce engineer toil. - You will partner with Network Engineers, Systems Engineers, and Product Managers to translate real operational pain points into intuitive, scalable self-service solutions. - You will contribute to a diverse product portfolio spanning web UIs, developer CLIs, authorization systems, and agentic platforms owning features end-to-end from design through production. - You will uphold security and reliability standards across Imperium services, including Fine-Grained Access Control (FGAC), ensuring safe and context-aware access at scale. - You will mentor peers, participate in design reviews, and drive operational excellence through monitoring, runbooks, and continuous improvement of on-call practices. We value simplicity, security, and scalability in our designs, and believe automation should be seamless to the engineers who rely on it every day. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The CIA Interactions Team builds the tools and AI-powered experiences that keep Amazon's global network running. We own a portfolio spanning Imperium UI, Cafe CLI, Turbo AI, Imperium Inspector, Imperium Assistant, Fine-Grained Access Control, and the agent platform that powers them all. Our customers are the network engineers and operators who rely on our products daily to deploy, manage, and debug infrastructure across thousands of Amazon sites worldwide. We move fast, obsess over simplicity, and believe great automation should be effortless. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language - Bachelor's degree in computer science or equivalent Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TX, Austin - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "Software Development Engineer, CIA Interactions at Amazon.com Services LLC. Skills: AI agents, Network automation, Full-stack development. Design full-stack tools. Build full-stack tools", "postedDate" : "2026-06-13T02:41:31.261", "createdAt" : "2026-06-13T02:41:31.261", "lastUpdated" : "2026-06-15T01:41:37.474", "ingestTimestamp" : "2026-06-13T02:41:31.261", "mongoId" : "6a2176c774d8ee00a0c1ad8a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438832/apply", "salaryAnnualMin" : 70000, "salaryAnnualMax" : 194400, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Log analysis", "Authorization systems", "Network deployments", "Operational workflows", "Mentoring", "AI agents", "Network automation", "Full-stack development", "System design", "Reliability", "Scalability", "Security", "Infrastructure management", "Network infrastructure", "Large language models", "Cloud-native architecture", "Cafe CLI", "Imperium UI" ], "skillCount" : 18, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c6ac174d8ee00a090db8c", "title" : "Powerplant Records Specialist", "company" : "Atlas Air Worldwide", "location" : "Erlanger, KY, USA", "locations" : [ "Erlanger", "KY", "USA" ], "certifications" : [ ], "timestamp" : "2026-06-15T13:40:07.830", "fingerprint" : "f2e66ecb5d4528d9072f3479b23104898c4e094ca8dfc30e23451e6cedc4c86c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.atlasairworldwide.com/careers/job-board/?gh_jid=4226375009", "externalId" : "4226375009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Erlanger", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Erlanger, Kentucky, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "powerplant tracking program", "professionalSkills" : [ "Title 14 Code of Federal Regulations (CFR) 121. 380, General Maintenance Manual, FAA, Airworthiness Directives (AD), Service Bulletins (SB), Illustrated Parts Catalogue (IPC), Engines and Auxiliary Power Units (APUs)" ], "hardSkillsList" : [ "maintaining paper and computerized technical records", "regulatory compliance", "component certifications", "overhaul shop visit packages", "dimensional measurement reports", "vendor AD reports", "previous operator AD reports" ], "softSkillsList" : [ "high attention to detail, outstanding organizational skills" ], "hardSkills" : [ { "name" : "maintaining paper and computerized technical records", "level" : "intermediate" }, { "name" : "regulatory compliance", "level" : "intermediate" }, { "name" : "component certifications", "level" : "intermediate" }, { "name" : "overhaul shop visit packages", "level" : "intermediate" }, { "name" : "dimensional measurement reports", "level" : "intermediate" }, { "name" : "vendor AD reports", "level" : "intermediate" }, { "name" : "previous operator AD reports", "level" : "intermediate" } ], "softSkills" : [ { "name" : "high attention to detail, outstanding organizational skills" } ], "majorSkills" : "powerplant records archiving, data accuracy, regulatory compliance, Microsoft Office Software, analytical and problem-solving skills", "majorSkillsList" : [ "powerplant records archiving, data accuracy, regulatory compliance, Microsoft Office Software, analytical and problem-solving skills" ], "coreResponsibilities" : "Assist the records team in the administration of the powerplant tracking program and ensures the accuracy of the data being tracked. This position is responsible for maintaining paper and computerized technical records in accordance with Title 14 Code of Federal Regulations (CFR) 121. 380 and General Maintenance Manual requirements.", "teamCollaboration" : "Demonstrate analytical and problem-solving skills, high attention to detail, and outstanding organizational skills.", "toolProficiency" : [ "Microsoft Office Software, Excel, Word, Trax, AirVault" ], "communicationSkills" : "writing; communication", "documentationSkills" : "technical records", "problemSolvingSkills" : "analytical; problem-solving", "outcomesObjectives" : "Compile, and review the Life Limited Parts' (LLPs) back-to-birth documents following FAA, CFR, Company's phase-in required documents, service bulletins, and dimensional measurement reports. Performs electronic/hard copy powerplant records archiving powerplant-related maintenance documents, including overhaul shop visit packages, component certifications, and routine and non-routine powerplant records.", "qualificationsBasic" : "Solid writing, communication, and computer skills are required. Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Trax) Demonstrate analytical and problem-solving skills, high attention to detail, and outstanding organizational skills.", "qualificationsPreferred" : "Ability to function effectively under deadlines and maintain able to keep up in a fast-paced work environment.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Atlas Air Worldwide. Move the World with Us! At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose. If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here. Position Summary: Assist the records team in the administration of the powerplant tracking program and ensures the accuracy of the data being tracked. This position is responsible for maintaining paper and computerized technical records in accordance with Title 14 Code of Federal Regulations (CFR) 121.380 and General Maintenance Manual requirements. Major Job Accountabilities: Maintains all records transactions (regulatory) to ensure that the required powerplant records are received and analyzed for accuracy in connection with all applicable maintenance events. Provide records' discrepancies' reports to internal and external customers when required. The discrepancy reports are provided electronically, highlighting a quality or safety concern that could impact the component's approval for installation. This technical review is a safety precaution to ensure the safe operation of all engine Life Limited Parts (LLP) and Hard Time components (HT). Compile, and review the Life Limited Parts' (LLPs) back-to-birth documents following FAA, CFR, Company's phase-in required documents, service bulletins, and dimensional measurement reports. Performs electronic/hard copy powerplant records archiving powerplant-related maintenance documents, including overhaul shop visit packages, component certifications, and routine and non-routine powerplant records. Retrieves all internal/external customers' document requests of requested data when needed from AirVault. Responsible for reviewing, auditing, maintaining, and quality control of powerplant data in Trax and excel audit trackers. Read and interpret Airworthiness Directives (AD) and Service Bulletins (SB) to ensure the vendor's and previous operator's AD reports follow all established limits, regulatory compliance, and other required limits. Interpret the Illustrated Parts Catalogue (IPC) for verification and clarification of Engines and Auxiliary Power Units (APUs) part number and their effectivity and limits. Review ability to function effectively under deadlines and maintain accuracy; able to keep up in a fast-paced work environment. Solid writing, communication, and computer skills are required. Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Trax) Demonstrate analytical and problem-solving skills, high attention to detail, and outstanding organizational skills. #GH19 #LI-20 #LI-KG1 The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking \"EEO Is The Law\" . To view our Pay Transparency Statement, please click here: Pay Transparency Statement Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package. Pay Range $54,000—$73,500 USD At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.", "summaryDescription" : "Powerplant Records Specialist at Atlas Air Worldwide. Skills: powerplant records archiving, data accuracy, regulatory compliance, Microsoft Office Software, analytical and problem-solving skills. Assist the records team in the administration of the powerplant tracking program and ensures the accuracy of the data being tracked. This position is responsible for maintaining paper and computerized technical records in accordance with Title 14 Code of Federal Regulations (CFR) 121. 380 and General Ma", "postedDate" : "2026-06-14T19:09:08.406", "createdAt" : "2026-06-14T19:09:08.406", "lastUpdated" : "2026-06-15T13:40:07.830", "ingestTimestamp" : "2026-06-14T19:09:08.406", "mongoId" : "6a2c6ac174d8ee00a090db8c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "maintaining paper and computerized technical records", "regulatory compliance", "component certifications", "overhaul shop visit packages", "dimensional measurement reports", "vendor AD reports", "previous operator AD reports", "high attention to detail, outstanding organizational skills", "powerplant records archiving, data accuracy, regulatory compliance, Microsoft Office Software, analytical and problem-solving skills", "Title 14 Code of Federal Regulations (CFR) 121. 380, General Maintenance Manual, FAA, Airworthiness Directives (AD), Service Bulletins (SB), Illustrated Parts Catalogue (IPC), Engines and Auxiliary Power Units (APUs)", "Microsoft Office Software, Excel, Word, Trax, AirVault" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d107674d8ee00a0ae0632", "title" : "Head of Client Engineering – Client Implementation", "company" : "Finova", "industry" : "FinTech", "salary" : { "min" : 150000.0, "max" : 220000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Client Engineering in FinTech in London, UK, adjusted for company size and industry." }, "location" : "London, GB", "locations" : [ "London", "GB", "Manchester", "GB" ], "timestamp" : "2026-06-16T07:02:41.839", "fingerprint" : "7fa228e46992b9f061a37b593fefd01827bc73df6a5fa7b4a040afc5d24151dd", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://finova.breezy.hr/p/7582a3d1325f01-head-of-client-engineering-client-implementation", "externalId" : "7582a3d1325f01", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "domainKnowledge" : "Cloud-native solutions", "domainList" : [ "cloud-native-solutions" ], "domainSpecificKnowledge" : [ "Cloud-native solutions" ], "rawDescription" : "Head of Client Engineering – Client Implementation About Finova  Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release provi", "summaryDescription" : "Head of Client Engineering – Client Implementation at Finova", "createdAt" : "2026-06-14T20:28:10.495", "lastUpdated" : "2026-06-16T07:02:41.839", "ingestTimestamp" : "2026-06-14T20:28:10.495", "mongoId" : "6a2d107674d8ee00a0ae0632", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Cloud-native solutions" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7e4674d8ee00a0951f8d", "title" : "Medical Records Coordinator", "company" : "Diverge Health", "salary" : { "min" : 36000.0, "max" : 54000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority and remote work in the healthcare industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T02:13:35.942", "fingerprint" : "9e3a7e5ae2b8757e19ed84cb5039029c14c2bb91dcd3063851429d18a68738b9", "source" : "greenhouse", "language" : "en", "applyUrl" : "http://divergehealth.org/jobs/5161013007?gh_jid=5161013007", "externalId" : "5161013007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.  We are looking for a Medical Records Coordinator to join our team! In this role, you will be the critical link between primary and specialty care practices and our clinical teams, ensuring that the right patient information reaches the right people at the right time. What you'll do As the Medical Records Coordinator, you will own the end-to-end process of obtaining, organizing, and transferring clinical records from hospitals, physicians, and other healthcare providers into the Diverge Health Electronic Medical Record (EMR), supporting our patient-facing teams in delivering timely, high-quality care in securing government benefits for our most complex patients. Key areas you'll add value Obtain provider and practice information through patient interviews and requesting their medical records directly from hospitals, physician practices, and other healthcare providers or locating them directly within theEMR systems of Diverge Health provider network partners Experience with organizing complete patient medical histories, including all primary care, specialist, behavioral health, labs and visit notes from all relevant providers Complete assessments, tracking progress and attaching and uploading clinical documentation obtained from the above sources into the Diverge Health EMR, ensuring records are accurate, complete, and accessible for use by Diverge’s teams Transcribe and transfer clinical data from provider network partners EMRs into patient records within the Diverge Health’s EMR as necessary Follow-up with practices to resolve documentation gaps or outstanding records requests What you bring Experience working in one or more EMR platforms, with the ability to navigate multiple systems efficiently Familiarity with clinical documentation, medical terminology, or healthcare operations Experience with, and a willingness to, interact frequently with healthcare administrators and physicians from outside of Diverge health via telephone, email, and fax channels Experience with Salesforce or a comparable CRM or internal database system Strong attention to detail and a track record of maintaining accurate, organized records in a fast-paced environment Persistence in the face of administrative obstacles to data sharing Understanding of HIPAA regulations and knowing how to secure sensitive, protected health information (PHI) appropriately in various environments Preferred experience Experience working in a value-based care, care management, or population health setting Exposure to referral coordination or patient intake workflows Personal Characteristics You listen carefully and ask the right questions, understanding that accuracy in this work directly affects the care patients receive. You are adaptable and comfortable learning new systems and workflows as our operations evolve and grow. You take ownership of your work with a sense of urgency, knowing that a missing record or delayed information retrieval can have real consequences for a real person. You are organized and reliable, able to manage a steady volume of tasks without letting details slip through the cracks. You are a proactive problem solver who follows through independently when a records request hits a wall, finding another path forward rather than waiting to be told what to do. You are a strong representative of Diverge Health's mission, vision, and values, and you bring genuine care to the administrative work that makes clinical care possible. This is a full-time, non-exempt position. The expected hourly rate for this role is $26–$29 per hour, commensurate with experience. Our Investors Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare. At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team. Special Considerations Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs. At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones. Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.", "summaryDescription" : "Medical Records Coordinator at Diverge Health", "postedDate" : "2026-06-14T20:02:25.811", "createdAt" : "2026-06-14T20:02:25.811", "lastUpdated" : "2026-06-16T02:13:35.942", "ingestTimestamp" : "2026-06-14T20:02:25.811", "mongoId" : "6a2c7e4674d8ee00a0951f8d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db54d74d8ee00a0c91a3e", "title" : "Customer Service Representative – Hotel Bookings", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Maryland", "locations" : [ "Maryland" ], "timestamp" : "2026-06-16T00:25:24.291", "fingerprint" : "2303ea71a1b1b94f658ed6fa018dada7d8d79c8a2eae5b561929f6e1cd5ccd73", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/b555619b-fe13-4880-94ba-a07f18e9a8dd/apply", "externalId" : "b555619b-fe13-4880-94ba-a07f18e9a8dd", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Maryland", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Maryland, United States", "coreResponsibilities" : "Assist clients in selecting hotel accommodations, Assist clients in booking hotel accommodations, Provide accurate information on hotel amenities, Provide accurate information on hotel pricing, Provide accurate information on hotel availability, Respond promptly to client inquiries, Respond professionally to client inquiries, Maintain accurate records of client interactions, Maintain accurate records of bookings, Collaborate with team members, Stay updated on hotel offerings, Stay updated on travel trends, Stay updated on industry changes, Attend virtual training sessions, Attend team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends; Hotel offerings", "domainList" : [ "hotel-accommodations", "travel-trends", "hotel-offerings" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "communicationSkills" : "Client inquiries", "continuousLearning" : "Virtual training sessions; Industry resources", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Remote Customer Service Representative – Hotel Bookings About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service Representative – Hotel Bookings. Assist clients in selecting hotel accommodations. Assist clients in booking hotel accommodations", "postedDate" : "2026-06-13T17:43:30.877", "createdAt" : "2026-06-13T17:43:30.877", "lastUpdated" : "2026-06-16T00:25:24.291", "ingestTimestamp" : "2026-06-14T22:11:52.942", "mongoId" : "6a2db54d74d8ee00a0c91a3e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307af8f292fd229c04254b", "title" : "HIM / Medical Records Technician", "company" : "Vail Health Hospital", "industry" : "Healthcare", "salary" : { "min" : 21.0, "max" : 25.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Edwards, Colorado, United States", "locations" : [ "Edwards", "Colorado", "United States" ], "timestamp" : "2026-06-16T12:06:37.426", "fingerprint" : "b3497ec7a70743d42510417cd44aa18a370612837b9bc6712cfed2b943b561f7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vailclinicincdbavailhealthhospital/jobs/6031092004", "externalId" : "6031092004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Edwards", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.6245455,-106.6308566" } ], "locationText" : "Edwards, Colorado, United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Medical terminology", "Release of information", "Documentation deficiencies", "Patient identity verification" ], "hardSkillsList" : [ "Scanning documents", "Indexing documents", "Document type identification", "Record retrieval", "Data entry" ], "hardSkills" : [ { "name" : "Scanning documents", "level" : "intermediate" }, { "name" : "Indexing documents", "level" : "intermediate" }, { "name" : "Document type identification", "level" : "intermediate" }, { "name" : "Record retrieval", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" } ], "majorSkills" : "Medical records processing, Release of information, EHR documentation", "majorSkillsList" : [ "Medical records processing", "Release of information", "EHR documentation" ], "coreResponsibilities" : "Process patient medical records, Request medical records from other providers, Collect medical records, Scan patient records, Coordinate release of information documentation, Identify documentation deficiencies, Obtain complete medical records, Document progress within the EHR, Review HIM work assignment queues, Monitor patient records statuses, Follow up on patient records statuses, Capture paper documentation, Prepare paper for scanning, Scan documents, Index documents, Distinguish document types, Operate scanning unit, Scan documents to appropriate patient records, Scan documents to appropriate documentation type, Perform QA on scanning, Identify scanning errors, Address scanning errors, Train staff on scanning, Train staff on indexing, Accommodate requests for copies of patient information, Understand release of information policies, Assist with release of information, Obtain appropriate release request document, Verify patient identity, Log releases in hospital logging system, Prepare copies of requested information, Accommodate patient requests, Accommodate physician requests, Disclose minimum necessary information, Process paperwork, Complete administrative tasks, Manage records requests, Manage orders, Upload records, Resolve problems independently, Ensure continuous communication with team members, Escalate issues to leadership, Recognize emergencies, Respond to emergencies, Coordinate with other business office team members, Ensure HIM activity continues seamlessly, Role model principles of Just Culture, Role model Organizational Values, Perform other duties as assigned, Be HIPAA compliant", "teamCollaboration" : "Business office team; Clinical team members; Non-clinical team members", "domainKnowledge" : "Medical terminology; HIPAA requirements; Federal policies; State policies; Hospital policies; Accrediting body requirements", "domainList" : [ "medical-terminology", "hipaa-requirements", "federal-policies", "state-policies", "hospital-policies", "accrediting-body-requirements" ], "domainSpecificKnowledge" : [ "Medical terminology", "HIPAA requirements", "Federal policies", "State policies", "Hospital policies", "Accrediting body requirements" ], "toolProficiency" : [ "EHR", "Microsoft Office" ], "documentationSkills" : "Clinical documentation; Patient charting", "problemSolvingSkills" : "Problem resolution; Critical thinking", "specialRequirements" : "Weekend rotation", "outcomesObjectives" : "100% accuracy scanning; Same day patient requests; Same day physician requests", "qualificationsBasic" : "One year of medical office or clinical experience, Use of a computer, keyboard, and mouse, Experience with basic Microsoft Office applications, Typing skills of no less than 20 WPM, Working knowledge of the English language", "qualificationsPreferred" : "Working knowledge of medical terminology, Prior experience with medical collecting, Prior experience with scanning, Prior experience with requesting medical records, Bachelor's degree in related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here. About the opportunity: The Health Information Management (HIM) Technician ensures a quality patient and provider experience by accurately processing Shaw Cancer Center patient medical records as needed for patient care, such as requesting medical records from other healthcare providers, collecting medical records, scanning patient records, coordinating release of information documentation, and identifies documentation deficiencies for physicians and providers all in accordance with Federal, State, Hospital, and Accrediting Body requirements. Routinely interacts with the public and physicians and providers. What you will do: Works with providers and clinical staff to obtain complete medical records, primarily for established patients, using the medical records work list / work queue in the EHR. Thoroughly documents progress within the EHR of all tasks, including retrieval of pertinent patient materials. On a daily basis, reviews and rectifies those HIM work assignment queues, uses standard processes and protocols to monitor and follow up with patients, hospitals, medical practices, and other parties on patient records statuses. Facilitates the use of the EHR by capturing paper documentation, properly preparing the paper for scanning, scanning, and indexing documents within 1 hour of receipt. Is able to distinguish document types, operate the scanning unit effectively, and scan all documents to the appropriate patient records and to the appropriate documentation type location with 100% accuracy. Performs QA on scanning done by others, identifies errors by clinical staff, and addresses errors with the clinical staff. Trains staff on proper scanning and indexing of documents. Interacts with providers, clinical staff, and the public (patients, insurers, attorneys, State and Federal agencies, etc.) to accommodate requests for copies of patient information. Understands the release of information policies and associated Federal, State, and Hospital policies. Assists with release of information periodically or when on weekend rotation. Obtains appropriate release request document and verifies patient identity prior to release. Accurately logs releases in hospital logging system. Efficiently prepares copies of requested in paper, CD, PDF, Fax and other approved electronic formats. Accommodates patient and physician requests within same day. Ensures only the minimum necessary is disclosed in accordance with HIPAA requirements. Assists in processing paperwork and completing administrative tasks associated with clinical care including managing records requests, orders, scanning, and uploading records. Resolves problems independently, ensures continuous communication with clinical and non-clinical team members, and appropriately escalates issues to leadership. Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. As an integral member of the business office team and to encourage growth of team members’ skills and knowledge, the HIM Tech I is cross-trained and can cover the roles, as needed, of Patient Access Representative I. Responsible for coordinating with other business office team members when out of the office to ensure HIM activity continues seamlessly. Role models the principles of Just Culture and Organizational Values Performs other duties as assigned. Must be HIPAA compliant. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. What you will need: Experience: One year of medical office or clinical experience required. Working knowledge of medical terminology preferred. Prior experience with medical records; collecting, scanning, and requesting preferred. License(s): N/A Certification(s): N/A Computer / Typing: Use of a computer, keyboard, and mouse, and experience with basic Microsoft Office applications required. Typing skills of no less than 20 WPM required. Ability to search resources and/or Internet to locate physician and healthcare facility information to make appropriate decisions. Must possess the computer skills necessary to complete work assignments, online learning requirements for job specific competencies, access online forms and policies, complete online benefits enrollment, etc. Must have working knowledge of the English language, including reading, writing, and speaking English. Education: Bachelor's degree in related field preferred PRN (POOL) benefits include: Wellbeing reimbursement funds and 403(b) contribution eligibility. Pay is based upon relevant education and experience per hour. Hourly Pay: $21.32—$25.40 USD", "summaryDescription" : "HIM / Medical Records Technician at Vail Health Hospital. Skills: Medical records processing, Release of information, EHR documentation. Process patient medical records. Request medical records from other providers", "postedDate" : "2026-06-16T01:16:10.537", "createdAt" : "2026-06-16T01:16:10.537", "lastUpdated" : "2026-06-16T12:06:37.426", "ingestTimestamp" : "2026-06-16T01:16:10.537", "mongoId" : "6a307af8f292fd229c04254b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Scanning documents", "Indexing documents", "Document type identification", "Record retrieval", "Data entry", "Medical records processing", "Release of information", "EHR documentation", "Medical terminology", "Documentation deficiencies", "Patient identity verification", "HIPAA requirements", "Federal policies", "State policies", "Hospital policies", "Accrediting body requirements", "EHR", "Microsoft Office" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6ac174d8ee00a090db79", "title" : "Manager Aircraft Records", "company" : "Atlas Air", "industry" : "Logistics", "salary" : { "min" : 75000.0, "max" : 102000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Erlanger, KY, USA", "locations" : [ "Erlanger", "KY", "USA" ], "timestamp" : "2026-06-15T03:34:37.246", "fingerprint" : "140f6c57b5c180f5783d0f4791cb773c67b6aa7365c1e120b0b6bab1e52100be", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.atlasairworldwide.com/careers/job-board/?gh_jid=4202092009", "externalId" : "4202092009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Erlanger", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.0167275,-84.6007773" } ], "locationText" : "Erlanger, Kentucky, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Aircraft records management", "Component tracking", "Maintenance documentation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Aircraft records management", "level" : "intermediate" }, { "name" : "Component tracking", "level" : "intermediate" }, { "name" : "Maintenance documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Aircraft records, Maintenance programs, Regulatory compliance", "majorSkillsList" : [ "Aircraft records", "Maintenance programs", "Regulatory compliance" ], "coreResponsibilities" : "Oversee Airframe Records department, Ensure records per MIP, Manage removed maintenance documentation, Develop processes for accuracy, Implement processes for efficiency, Monitor records team, Maintain program status, Manage LLP and HT data, Manage day-to-day workload, Archive maintenance records, Monitor component transactions, Oversee aircraft onboarding, Oversee lease returns, Provide technical records support, Answer technical questions, Research technical records, Manage component configuration, Track NHA/NLA configuration, Work with internal customers, Implement program changes, Implement configuration changes, Monitor department training, Ensure adequate staffing, Prepare reports for management, Prepare reports for agencies, Prepare records for acquisitions, Prepare records for lease returns, Assist in special projects, Manage electronic record security, Manage electronic record access, Maintain inventory of records, Process electronic records, Review electronic records, Identify record corrections, Obtain record corrections, Liaise with FAA, Coordinate FAA requests", "teamCollaboration" : "Aircraft Engineering; Planning; Maintenance; Maintenance Programs", "domainKnowledge" : "Aircraft maintenance; Federal regulations; General Maintenance Manual; FAA Operations Specifications", "domainList" : [ "aircraft-maintenance", "federal-regulations", "general-maintenance-manual", "faa-operations-specifications" ], "domainSpecificKnowledge" : [ "Aircraft maintenance", "Federal regulations", "General Maintenance Manual", "FAA Operations Specifications" ], "toolProficiency" : [ "AirVault", "TRAX" ], "communicationSkills" : "Technical questions; Technical records", "documentationSkills" : "Maintenance documentation; Technical records", "problemSolvingSkills" : "Identify and obtain corrections", "qualificationsBasic" : "5+ years management experience", "qualificationsPreferred" : "10+ years aviation maintenance experience, Bachelor's degree or higher", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Atlas Air Worldwide. Move the World with Us! At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose. If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here. Position Summary: This position is responsible for the overall leadership of the Airframe Records department. Ensures all aircraft records responsibilities are performed per the applicable aircraft Maintenance and Inspection Program (MIP). Major Job Accountabilities: Responsible for overseeing the management of removed maintenance documentation and associated forms required by the General Maintenance Manual (GMM) and the applicable Code of Federal Regulations (CFR) specifically relating to 121.380. Develops and implements the processes and procedures for managing a high level of accuracy necessary to keep airframe records efficient. Manages and monitors the records team to maintain the Company's Maintenance and Inspection Programs' current status and the related aircraft records. Airframe and Landing Gear Life Limited Parts (LLP) and Hard Times (HT) Total Time in Service (TT), or Total Airframe Time (TAT) Total Cycles in Service (TC), or Total Airframe Cycles (TAC) Time Since Last Shop Visit (TSLSV) as applicable Cycles Since Last Shop Visit (CSLSV) as applicable Component Time Since Overhaul (TSO), Cycles Since Overhaul (CSO), as applicable Manages the day-to-day workload of department supervisors and analysts to ensure a high level of accuracy to keep the department working efficiently. Manages the electronic in AirVault and hard-copy maintenance records archiving of all documentation and associated forms required by the General Maintenance Manual (GMM) and applicable regulations (121.380). Responsible for the day-to-day monitoring of component transactions in TRAX (Pending / Parts on Hold). Oversees the onboarding and lease returns of all new/returned aircraft from the FAA Operations Specifications. Provides technical records support to external customers in answering technical questions, researching/obtaining technical records. (LLP/HT, TAT, Airframe Back to Birth records and certified reports). Manage Component Configuration for Next Higher Assembly / Next Lower Assembly configuration (NHA/NLA) tracking. Work with internal customers such as Aircraft Engineering, Planning, Maintenance, and Maintenance Programs to implement required program changes or configuration changes. Monitors all department training to ensure the department is adequately staffed with available backups. Reviews and approves all compliance status reports for internal management and regulatory agencies as required. Prepare records and reports for all new acquisition aircraft as well as lease returns. Assist in Special Projects as necessary. Manage the day-to-day security and access requirements for all electronic maintenance records and documents. Maintain inventory of all records to ensure quick and efficient retrieval when required. Process and review electronic maintenance records to ensure accuracy and completeness. Identify and obtain corrections to discrepant records as necessary. Serve as a liaison to the FAA, coordinating all records request. Qualifications: 5+ years’ management experience required. 10+ years’ experience in an aviation maintenance environment (specifically aircraft components and records) preferred. A bachelor's degree (4-year degree) or higher education emphasizes business or aviation preferred. Aircraft knowledge desired, but not required - specifically regarding the Boeing 737, 747, 767, and 777 fleet types. Advanced understanding of AirVault, TRAX, AIMS functionality, and management. Is computer literate, with a keen knowledge of Microsoft Office Software programs. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking \"EEO Is The Law\" . To view our Pay Transparency Statement, please click here: Pay Transparency Statement Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package. Pay Range $75,000—$102,000 USD At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.", "summaryDescription" : "Manager Aircraft Records at Atlas Air. Skills: Aircraft records, Maintenance programs, Regulatory compliance. Oversee Airframe Records department. Ensure records per MIP", "postedDate" : "2026-06-14T01:43:59.483", "createdAt" : "2026-06-14T01:43:59.483", "lastUpdated" : "2026-06-15T03:34:37.246", "ingestTimestamp" : "2026-06-14T01:43:59.483", "mongoId" : "6a2c6ac174d8ee00a090db79", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 102000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Aircraft records management", "Component tracking", "Maintenance documentation", "Leadership", "Aircraft records", "Maintenance programs", "Regulatory compliance", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Aircraft maintenance", "Federal regulations", "General Maintenance Manual", "FAA Operations Specifications", "AirVault", "TRAX" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307e9cf292fd229c050d7a", "title" : "Director of Client Engagement & Success", "company" : "AnswersNow", "industry" : "Clinical", "salary" : { "min" : 153000.0, "max" : 178500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:35:18.751", "fingerprint" : "b1b448f70eb12930f5aad33628859d43b5fecd88018ad2224164b44cc1298c0b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/answersnow/5ab9e20f-1f8c-4f6f-a820-5522008a8f4c/application", "externalId" : "5ab9e20f-1f8c-4f6f-a820-5522008a8f4c", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 7, "experienceLevel" : "Director", "technicalSkills" : "AI-enhanced workflows, AI-driven predictive analytics, AI-powered tools", "professionalSkills" : [ "Care coordination", "Family advocacy", "Case management", "Resource mapping", "Cross-functional collaboration" ], "hardSkillsList" : [ "Medicaid system navigation", "Care coordination SOPs", "External peer reviews" ], "softSkillsList" : [ "Empathetic", "Strategic", "Innovative", "Mission-driven", "Leadership", "Professional integrity", "Creative problem-solving" ], "hardSkills" : [ { "name" : "Medicaid system navigation", "level" : "intermediate" }, { "name" : "Care coordination SOPs", "level" : "intermediate" }, { "name" : "External peer reviews", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "Strategic" }, { "name" : "Innovative" }, { "name" : "Mission-driven" }, { "name" : "Leadership" }, { "name" : "Professional integrity" }, { "name" : "Creative problem-solving" } ], "majorSkills" : "Client engagement strategy, Family retention, Clinical outcomes, Crisis support, AI workflows", "majorSkillsList" : [ "Client engagement strategy", "Family retention", "Clinical outcomes", "Crisis support", "AI workflows" ], "coreResponsibilities" : "Define family engagement strategy, Ensure high retention, Ensure successful clinical outcomes, Identify Social Determinants of Health, Mitigate barriers to treatment, Oversee family experience, Develop community partner network, Create parent-engagement initiatives, Drive assessment completion, Drive treatment goal completion, Provide high-level crisis support, Offer financial stability resources, Offer housing resources, Offer specialized advocacy resources, Partner with clinical leadership, Synchronize family engagement efforts, Establish Family Success Playbook, Document care coordination SOPs, Act as senior escalation point, Solve complex family situations, Collaborate with Ops team, Ensure logistics support family journey, Communicate pauses in care, Communicate next steps, Strategize AI-enhanced workflows, Automate routine family interactions, Automate administrative logistics, Harness AI-driven analytics, Identify trends in family engagement, Identify potential barriers to care, Intervene proactively, Evaluate AI-powered tools, Implement AI tools for resources, Oversee clinical appeals, Analyze appeal outcomes, Collaborate with payers, Collaborate with agencies", "teamCollaboration" : "Clinical teams; Ops teams; Product teams; Payers; Agencies", "domainKnowledge" : "Autism therapy; Medicaid system; Social Determinants of Health; ABA therapy; Virtual ABA therapy; Pediatric populations; Underserved communities", "domainList" : [ "autism-therapy", "medicaid-system", "social-determinants-of-health", "aba-therapy", "virtual-aba-therapy", "pediatric-populations", "underserved-communities" ], "domainSpecificKnowledge" : [ "Autism therapy", "Medicaid system", "Social Determinants of Health", "ABA therapy", "Virtual ABA therapy", "Pediatric populations", "Underserved communities" ], "documentationSkills" : "SOPs documentation", "innovationCreativity" : "Innovative parent-engagement initiatives", "problemSolvingSkills" : "Creative problem-solving", "outcomesObjectives" : "Ensure high retention; Ensure successful clinical outcomes; Drive timely assessment completion; Drive timely treatment goal completion; Ensure consistent high-quality family support; Maintain operational efficiency; Proactive data-informed interventions at scale; Systemic change analysis", "qualificationsBasic" : "7+ years care coordination, 7+ years family advocacy, 7+ years case management, Medicaid system expertise, Autism families challenges knowledge, Leadership experience, Manager of Managers experience, High-needs caseloads management, Digital health experience, Tech-enabled environment experience, Community resources knowledge, Financial resources knowledge, Translate social barriers to data", "qualificationsPreferred" : "Master's degree in Social Work, Master's degree in Human Services, Master's degree in Psychology, Master's degree in related clinical field, Existing community resource knowledge base", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Client Engagement & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking a highly empathetic, strategic, and innovative Director of Client Engagement & Success to architect and oversee our end-to-end client and family experience. In this role, you will be the driving force behind client and family retention, utilizing data and AI-enhanced workflows to mitigate Social Determinants of Health (SDOH) and remove administrative barriers to care. We are looking for a mission-driven leader who thrives in navigating the complexities of the Medicaid system and can act as a senior escalation point for clients and families in crisis. You will ensure that from intake to discharge, every family feels deeply supported, empowered, and engaged in their child's clinical treatment journey, all while collaborating seamlessly with Operations to ensure high-velocity, frictionless onboarding, treatment completion, and support. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education & Experience: Master’s degree in Social Work (MSW), Human Services, Psychology, or a related clinical field preferred. 7+ years of experience in care coordination, family advocacy, or case management in a healthcare setting. - Subject Matter Expertise: Deep subject matter expertise in the Medicaid system and the specific challenges facing families with autism. - Leadership: Experience in a leadership or \"Manager of Managers\" capacity, with the ability to build and mentor a future team. Proven track record of managing high-needs caseloads with a focus on empathy and professional integrity. - Strategic & Tech-Enabled: History of working in a digital health or tech-enabled environment to drive patient success. Exceptional creativity in solving for patient engagement and behavioral follow-through. - Resource Management: Strong \"Resource Mapping\" skills with an existing knowledge base of community and financial resources. - Data Translation: Ability to translate complex social barriers into actionable data for the Senior Leadership Team. - Cross-Functional Focus: Strong cross-functional collaboration skills, particularly with Clinical, Ops, and Product teams. A mission-driven approach to improving the lives of pediatric populations in underserved communities. What You’ll Do - Define the end-to-end family engagement strategy to ensure high retention and successful clinical outcomes. - Identify and mitigate Social Determinants of Health (SDOH) that create barriers to consistent treatment for families. - Oversee the family experience from the point of intake through assessment, treatment, and eventual discharge. - Develop and maintain a robust network of community partners, outside agencies, and higher levels of care (HLOC) for referrals. - Create innovative parent-engagement initiatives to drive the timely completion of clinical assessments and treatment goals. - Provide high-level support for families in crisis, offering resources for financial stability, housing, or specialized advocacy. - Partner with clinical leadership to ensure family engagement efforts are synchronized with the child’s clinical treatment plan. - Establish the \"Family Success Playbook,\" documenting SOPs for care coordination that can be scaled as the team grows. - Act as the senior escalation point for complex family situations that require a high degree of empathy and creative problem-solving. - Collaborate with the Ops team to ensure that scheduling and administrative logistics support, rather than hinder, the family's journey. - Communicate with families on pauses in care and next steps. - Strategize and deploy AI-enhanced workflows to automate routine family interactions and administrative logistics, maximizing the team's capacity for high-touch client engagement efforts. - Harness AI-driven predictive analytics to identify real-time trends in family engagement and potential barriers to care, allowing for proactive, data-informed interventions at scale. - Evaluate and implement AI-powered tools for automated resources to ensure consistent, high-quality family support while maintaining operational efficiency. - Oversee all clinical appeals (from submission through final determination) and all external Peer-to-Peers and Peer Reviews; analyze outcomes for systemic change. - Collaborate with payers and agencies on utilization-related clinical issues and resolution. What we Offer - $153,000 - $178,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Client Engagement & Success at AnswersNow. Skills: Client engagement strategy, Family retention, Clinical outcomes, Crisis support, AI workflows. Define family engagement strategy. Ensure high retention", "createdAt" : "2026-06-16T01:59:43.293", "lastUpdated" : "2026-06-16T11:35:18.751", "ingestTimestamp" : "2026-06-16T01:59:43.293", "mongoId" : "6a307e9cf292fd229c050d7a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 153000, "salaryAnnualMax" : 178500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Medicaid system navigation", "Care coordination SOPs", "External peer reviews", "Empathetic", "Strategic", "Innovative", "Mission-driven", "Leadership", "Professional integrity", "Creative problem-solving", "Client engagement strategy", "Family retention", "Clinical outcomes", "Crisis support", "AI workflows", "Care coordination", "Family advocacy", "Case management", "Resource mapping", "Cross-functional collaboration", "Autism therapy", "Medicaid system", "Social Determinants of Health", "ABA therapy", "Virtual ABA therapy", "Pediatric populations", "Underserved communities" ], "skillCount" : 27, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a3059c6f292fd229cf4ab6e", "title" : "Director of Client Engagement & Success", "company" : "AnswersNow", "industry" : "Clinical", "salary" : { "min" : 153000.0, "max" : 178500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:33:55.074", "fingerprint" : "c97e66ea55f2f1fd4d7d6d6e9396ff1bd5f37184718b1e53eef3f5279dde9133", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/AnswersNow/5ab9e20f-1f8c-4f6f-a820-5522008a8f4c/application", "externalId" : "5ab9e20f-1f8c-4f6f-a820-5522008a8f4c", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 7, "experienceLevel" : "Director", "technicalSkills" : "AI-enhanced workflows, AI-driven predictive analytics, AI-powered tools", "professionalSkills" : [ "Care coordination", "Family advocacy", "Case management", "Resource mapping", "Data translation" ], "hardSkillsList" : [ "Medicaid system navigation", "Clinical treatment planning", "Clinical appeals management", "Peer-to-peer analysis" ], "softSkillsList" : [ "Empathetic", "Strategic", "Innovative", "Mission-driven", "Professional integrity", "Creative problem-solving" ], "hardSkills" : [ { "name" : "Medicaid system navigation", "level" : "intermediate" }, { "name" : "Clinical treatment planning", "level" : "intermediate" }, { "name" : "Clinical appeals management", "level" : "intermediate" }, { "name" : "Peer-to-peer analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "Strategic" }, { "name" : "Innovative" }, { "name" : "Mission-driven" }, { "name" : "Professional integrity" }, { "name" : "Creative problem-solving" } ], "majorSkills" : "Client engagement strategy, Family retention, Client crisis support", "majorSkillsList" : [ "Client engagement strategy", "Family retention", "Client crisis support" ], "coreResponsibilities" : "Define family engagement strategy, Ensure high retention, Ensure successful clinical outcomes, Identify Social Determinants of Health, Mitigate barriers to treatment, Oversee family experience from intake, Oversee family experience through discharge, Develop community partner network, Maintain community partner network, Create parent-engagement initiatives, Drive completion of assessments, Drive completion of treatment goals, Provide high-level support for families, Offer financial stability resources, Offer housing resources, Offer specialized advocacy resources, Partner with clinical leadership, Ensure family engagement synchronization, Establish Family Success Playbook, Document care coordination SOPs, Act as senior escalation point, Collaborate with Ops team, Ensure scheduling supports family journey, Ensure administrative logistics support family journey, Communicate pauses in care, Communicate next steps, Strategize AI-enhanced workflows, Deploy AI-enhanced workflows, Automate routine family interactions, Automate administrative logistics, Harness AI-driven predictive analytics, Identify trends in family engagement, Identify potential barriers to care, Intervene proactively, Evaluate AI-powered tools, Implement AI-powered tools, Oversee clinical appeals, Analyze appeal outcomes, Collaborate with payers, Collaborate with agencies, Resolve utilization issues", "teamCollaboration" : "Clinical teams; Ops teams; Product teams; Payers; Agencies", "domainKnowledge" : "Medicaid system; Autism therapy; Social Determinants of Health; Virtual ABA therapy; Pediatric populations; Underserved communities", "domainList" : [ "medicaid-system", "autism-therapy", "social-determinants-of-health", "virtual-aba-therapy", "pediatric-populations", "underserved-communities" ], "domainSpecificKnowledge" : [ "Medicaid system", "Autism therapy", "Social Determinants of Health", "Virtual ABA therapy", "Pediatric populations", "Underserved communities" ], "communicationSkills" : "Client communication", "documentationSkills" : "SOP documentation", "innovationCreativity" : "Innovative parent-engagement initiatives", "problemSolvingSkills" : "Creative problem-solving", "outcomesObjectives" : "Ensure high retention; Ensure successful clinical outcomes", "qualificationsBasic" : "7+ years care coordination, 7+ years family advocacy, 7+ years case management, Medicaid system expertise, Autism families challenges knowledge, Leadership experience, Manager of Managers experience, High-needs caseloads management, Digital health experience, Tech-enabled environment experience, Community resources knowledge, Financial resources knowledge, Translate social barriers to data, Cross-functional collaboration skills", "qualificationsPreferred" : "Master's degree in Social Work, Master's degree in Human Services, Master's degree in Psychology, Master's degree in related clinical field, Existing community resource knowledge base, Existing financial resource knowledge base", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Client Engagement & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking a highly empathetic, strategic, and innovative Director of Client Engagement & Success to architect and oversee our end-to-end client and family experience. In this role, you will be the driving force behind client and family retention, utilizing data and AI-enhanced workflows to mitigate Social Determinants of Health (SDOH) and remove administrative barriers to care. We are looking for a mission-driven leader who thrives in navigating the complexities of the Medicaid system and can act as a senior escalation point for clients and families in crisis. You will ensure that from intake to discharge, every family feels deeply supported, empowered, and engaged in their child's clinical treatment journey, all while collaborating seamlessly with Operations to ensure high-velocity, frictionless onboarding, treatment completion, and support. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education & Experience: Master’s degree in Social Work (MSW), Human Services, Psychology, or a related clinical field preferred. 7+ years of experience in care coordination, family advocacy, or case management in a healthcare setting. - Subject Matter Expertise: Deep subject matter expertise in the Medicaid system and the specific challenges facing families with autism. - Leadership: Experience in a leadership or \"Manager of Managers\" capacity, with the ability to build and mentor a future team. Proven track record of managing high-needs caseloads with a focus on empathy and professional integrity. - Strategic & Tech-Enabled: History of working in a digital health or tech-enabled environment to drive patient success. Exceptional creativity in solving for patient engagement and behavioral follow-through. - Resource Management: Strong \"Resource Mapping\" skills with an existing knowledge base of community and financial resources. - Data Translation: Ability to translate complex social barriers into actionable data for the Senior Leadership Team. - Cross-Functional Focus: Strong cross-functional collaboration skills, particularly with Clinical, Ops, and Product teams. A mission-driven approach to improving the lives of pediatric populations in underserved communities. What You’ll Do - Define the end-to-end family engagement strategy to ensure high retention and successful clinical outcomes. - Identify and mitigate Social Determinants of Health (SDOH) that create barriers to consistent treatment for families. - Oversee the family experience from the point of intake through assessment, treatment, and eventual discharge. - Develop and maintain a robust network of community partners, outside agencies, and higher levels of care (HLOC) for referrals. - Create innovative parent-engagement initiatives to drive the timely completion of clinical assessments and treatment goals. - Provide high-level support for families in crisis, offering resources for financial stability, housing, or specialized advocacy. - Partner with clinical leadership to ensure family engagement efforts are synchronized with the child’s clinical treatment plan. - Establish the \"Family Success Playbook,\" documenting SOPs for care coordination that can be scaled as the team grows. - Act as the senior escalation point for complex family situations that require a high degree of empathy and creative problem-solving. - Collaborate with the Ops team to ensure that scheduling and administrative logistics support, rather than hinder, the family's journey. - Communicate with families on pauses in care and next steps. - Strategize and deploy AI-enhanced workflows to automate routine family interactions and administrative logistics, maximizing the team's capacity for high-touch client engagement efforts. - Harness AI-driven predictive analytics to identify real-time trends in family engagement and potential barriers to care, allowing for proactive, data-informed interventions at scale. - Evaluate and implement AI-powered tools for automated resources to ensure consistent, high-quality family support while maintaining operational efficiency. - Oversee all clinical appeals (from submission through final determination) and all external Peer-to-Peers and Peer Reviews; analyze outcomes for systemic change. - Collaborate with payers and agencies on utilization-related clinical issues and resolution. What we Offer - $153,000 - $178,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Client Engagement & Success at AnswersNow. Skills: Client engagement strategy, Family retention, Client crisis support. Define family engagement strategy. Ensure high retention", "createdAt" : "2026-06-16T00:26:22.891", "lastUpdated" : "2026-06-16T10:33:55.074", "ingestTimestamp" : "2026-06-16T00:26:22.891", "mongoId" : "6a3059c6f292fd229cf4ab6e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 153000, "salaryAnnualMax" : 178500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Medicaid system navigation", "Clinical treatment planning", "Clinical appeals management", "Peer-to-peer analysis", "Empathetic", "Strategic", "Innovative", "Mission-driven", "Professional integrity", "Creative problem-solving", "Client engagement strategy", "Family retention", "Client crisis support", "Care coordination", "Family advocacy", "Case management", "Resource mapping", "Data translation", "Medicaid system", "Autism therapy", "Social Determinants of Health", "Virtual ABA therapy", "Pediatric populations", "Underserved communities" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a307fbcf292fd229c05d030", "title" : "Senior Interactive Designer", "company" : "DEPT®", "industry" : "Technology", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Interactive Designer in Toronto, Canada, adjusted for seniority and contract employment type." }, "location" : "Toronto, Ontario, Canada", "locations" : [ "Toronto", "Ontario", "Canada" ], "timestamp" : "2026-06-16T11:16:18.090", "fingerprint" : "d76e84d9ca4973a469105cea4d2be8aa5907c29f153649e47d321da28c9b6574", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dept/jobs/8008911", "externalId" : "8008911", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "CONTRACT", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Figma, After Effects, Lottie", "professionalSkills" : [ "Visual systems design", "Interaction design", "Systems design", "Digital art direction", "Design execution" ], "hardSkillsList" : [ "Motion design", "Visual design", "Interaction design" ], "hardSkills" : [ { "name" : "Motion design", "level" : "intermediate" }, { "name" : "Visual design", "level" : "intermediate" }, { "name" : "Interaction design", "level" : "intermediate" } ], "majorSkills" : "UX, UI, Design systems, AI platforms", "majorSkillsList" : [ "UX", "UI", "Design systems", "AI platforms" ], "coreResponsibilities" : "Develop scalable design systems, Create high-fidelity visual systems, Design motion-based prototypes, Take ownership of design projects, Work closely with developers, Mentor junior designers, Lead client workshops, Present design logic", "teamCollaboration" : "Client workshops; Work with developers", "projectManagementSkills" : [ "Manage complex projects" ], "domainKnowledge" : "AI platforms; Design systems", "domainList" : [ "ai-platforms", "design-systems" ], "domainSpecificKnowledge" : [ "AI platforms", "Design systems" ], "toolProficiency" : [ "Figma", "After Effects", "Lottie" ], "communicationSkills" : "Client presentations", "continuousLearning" : "Learning and Development", "innovationCreativity" : "Growth Invention", "qualificationsBasic" : "5+ years digital design experience, Portfolio demonstrating visual craft, Proficient in Figma, Experience building design frameworks, Motion design skills, Manage complex projects, Meet rigorous deadlines, Clear communication skills", "qualificationsPreferred" : "Agency experience preferred, Illustration skills a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "This is a 6 month fixed term employee contract initially, with a likelihood of extension Toronto, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is within a new, specialized department of our Global Studios team. We build best in class digital experiences, delivering products that demand exceptional craft for the world's biggest tech companies. We are seeking a Senior Designer that brings taste, wonder and attention to detail to everything that they do. This role requires integrating the UX and UI practice together, with an emphasis on the technical design execution of complex AI platforms. You will build functional, beautifully crafted systems that facilitate meaningful user interaction with AI. WHAT YOU’LL DO: Develop scalable design systems and frameworks for AI-driven products. Create high-fidelity visual systems that merge brand identity with user experience. Design motion-based prototypes to establish interaction patterns and system feedback. Take full ownership of design projects from initial concept through to final delivery. Work closely with developers to ensure motion and UI details are implemented with precision. Mentor junior and mid-weight designers to maintain high standards of craft across the team. Lead client workshops and present design logic to project stakeholders. WHAT YOU BRING: 5+ years of digital design experience, preferably within an agency. A portfolio demonstrating exceptional visual craft across UI, interaction design, systems design, and digital art direction. Highly proficient in Figma and experience building comprehensive design frameworks. Strong motion design skills using After Effects, Lottie, or Figma. A background in creating digital products that balance aesthetic beauty with functional logic. Experience creating highly interactive digital experiences with a strong attention to visual detail and execution. The ability to manage complex projects and meet rigorous deadlines. Clear communication skills for internal collaboration and client presentations. Illustration skills are a plus. WE OFFER A flexible, hybrid/remote working policy An excellent salary based on experience and equal pay policies Mental health support, and company sick pay scheme. 15 days paid holiday annually (plus Public Holidays). Refreshments are provided in the office all week. Enhanced family friendly policies to support new parents. Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. The anticipated annual salary range for this position is $85,000 – $110,000 CAD. Salary is based on relevant experience, expertise, and organizational impact. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. This posting reflects an existing vacancy at DEPT®. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.", "summaryDescription" : "Senior Interactive Designer at DEPT®. Skills: UX, UI, Design systems, AI platforms. Develop scalable design systems. 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Move the World with Us! At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose. If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here. Position Summary: Assist the records team in the administration of the powerplant tracking program and ensures the accuracy of the data being tracked. This position is responsible for maintaining paper and computerized technical records in accordance with Title 14 Code of Federal Regulations (CFR) 121.380 and General Maintenance Manual requirements. Major Job Accountabilities: Maintains all records transactions (regulatory) to ensure that the required powerplant records are received and analyzed for accuracy in connection with all applicable maintenance events. Provide records' discrepancies' reports to internal and external customers when required. The discrepancy reports are provided electronically, highlighting a quality or safety concern that could impact the component's approval for installation. This technical review is a safety precaution to ensure the safe operation of all engine Life Limited Parts (LLP) and Hard Time components (HT). Compile, and review the Life Limited Parts' (LLPs) back-to-birth documents following FAA, CFR, Company's phase-in required documents, service bulletins, and dimensional measurement reports. Performs electronic/hard copy powerplant records archiving powerplant-related maintenance documents, including overhaul shop visit packages, component certifications, and routine and non-routine powerplant records. Retrieves all internal/external customers' document requests of requested data when needed from AirVault. Responsible for reviewing, auditing, maintaining, and quality control of powerplant data in Trax and excel audit trackers. Read and interpret Airworthiness Directives (AD) and Service Bulletins (SB) to ensure the vendor's and previous operator's AD reports follow all established limits, regulatory compliance, and other required limits. Interpret the Illustrated Parts Catalogue (IPC) for verification and clarification of Engines and Auxiliary Power Units (APUs) part number and their effectivity and limits. Review ability to function effectively under deadlines and maintain accuracy; able to keep up in a fast-paced work environment. Solid writing, communication, and computer skills are required. Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Trax) Demonstrate analytical and problem-solving skills, high attention to detail, and outstanding organizational skills. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking \"EEO Is The Law\" . To view our Pay Transparency Statement, please click here: Pay Transparency Statement Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package. Pay Range $54,000—$73,500 USD At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.", "summaryDescription" : "Powerplant Records Specialist - MIA at Atlas Air. Skills: Records management, Document control. Manage and maintain all company records. Ensure accurate and organized filing systems", "postedDate" : "2026-06-14T20:02:25.216", "createdAt" : "2026-06-14T20:02:25.216", "lastUpdated" : "2026-06-16T05:48:40.177", "ingestTimestamp" : "2026-06-14T20:02:25.216", "mongoId" : "6a2c6ac174d8ee00a090db8d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 54000, "salaryAnnualMax" : 73500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Records management", "Document control", "Data entry", "Filing systems", "Attention to detail", "Records management principles", "Document control procedures", "Aviation industry records", "Microsoft Office Suite", "Document imaging systems", "Database management systems" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb04e74d8ee00a09d993b", "title" : "Director of Client Success", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Client Success in Irvine, United States, adjusted for seniority and full-time employment." }, "location" : "Irvine, CA", "locations" : [ "Irvine, CA" ], "timestamp" : "2026-06-16T00:19:20.090", "fingerprint" : "325865ea8ec8a72c8c62a8ff05753cbeb85226cfefae3abba5d31e9c66df8b38", "source" : "jazzhr", "language" : "en", "externalId" : "7Wttn89OYH", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "experienceLevel" : "Director", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Client 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industry." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T06:26:14.652", "fingerprint" : "5a316145ed6a3b9fcf426f866c43c0ba641c6c780422d7219d04f4d1b09313f1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AnalysysMason1/744000132216259-events-and-client-experience-manager", "externalId" : "744000132216259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "CRM, Marketing automation, Social media, Event management platforms", "professionalSkills" : [ "Client engagement", "Relationship management", 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delivery, Manage event agendas, Manage event budgets, Manage event suppliers, Manage event logistics, Manage attendee experience, Manage speakers, Manage invitations, Manage communications, Manage promotion, Develop compelling event content, Develop compelling event messaging, Develop compelling event agendas, Use CRM for event targeting, Use CRM for engagement, Use CRM for follow up, Use audience insight for targeting, Use audience insight for engagement, Use audience insight for follow up, Manage relationships with external organisers, Manage relationships with partners, Manage relationships with suppliers, Capture outcomes after events, Share leads and insights, Track event performance, Track event ROI, Drive consistent event approach, Drive centrally coordinated event approach", "teamCollaboration" : "Work with consulting teams; Work with research teams; Work with digital teams; Work with content teams; Work with design teams; Work with Marketing; Work with Design; Work with stakeholders across organisation; Share best practice; Help teams maximise value", "projectManagementSkills" : [ "Event planning", "Budget management", "Supplier management", "Logistics management" ], "domainKnowledge" : "Technology-intensive industries; Digital change; Connectivity; Inclusion", "domainList" : [ "technology-intensive-industries", "digital-change", "connectivity", "inclusion" ], "domainSpecificKnowledge" : [ "Technology-intensive industries", "Digital change", "Connectivity", "Inclusion" ], "communicationSkills" : "Event promotion; Event communications", "continuousLearning" : "Continuous training; Professional development; Personal development; Career coaching", "problemSolvingSkills" : "Analytical skills; Interpret performance data", "outcomesObjectives" : "Raise brand awareness; Deepen client engagement; Contribute to commercial success; Deliver maximum impact across channels; Demonstrate ROI", "qualificationsBasic" : "Significant experience in B2B or professional services, Focus on events, client engagement, relationship management, Stakeholder management skills, Confidence working with senior colleagues, Confidence working with external partners, Analytical skills, Ability to interpret performance data, Ability to demonstrate ROI, Client first mindset, Passion for creating impactful client experiences", "qualificationsPreferred" : "Knowledge of Microsoft Dynamics, Knowledge of LinkedIn tools", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are Analysys Mason, the award-winning specialist management consultancy for technology-intensive industries. We help clients make high stakes technology decisions with confidence, and we turn those decisions into action. Our sector expertise includes telecoms, digital infrastructure, software, IT services, space, defence, manufacturing and logistics. Since 1985 we have grown to 400+ professionals across 17 offices in 13 countries, and our experts have delivered work in more than 140 countries. We built our reputation on deep analytical insight and advanced economic modelling. Over more than four decades, Analysys Mason has evolved into a trusted adviser to businesses, investors and governments worldwide. Our experts deliver high-impact results and transformative change across our clients’ most critical strategic, regulatory, technology, transaction and transformation initiatives. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We help businesses, governments and investors use technology to create a world that is more connected, competitive, sustainable and secure. This is a role where strategy meets delivery. You will be instrumental in strengthening Analysys Mason’s client relationships, by designing and delivering impactful events that bring our expertise to life and creating meaningful connections with senior executive audiences. Supporting our Campaign and Brand Managers, you will work closely with colleagues across the business to plan and deliver events that raise brand awareness, deepen client engagement and contribute to the commercial success of Analysys Mason. You will collaborate with our consulting, research, digital, content and design teams to ensure every event is aligned with our strategic priorities and delivers maximum impact across all channels. You will also work closely with stakeholders across the organisation to build a more consistent and coordinated approach to events, sharing best practice and helping teams maximise the value of client interactions. This is a hybrid role where you will meet with your team in the London office at least twice a week, building strong relationships with your team and the wider business. Your role will be key to Analysys Mason’s growth trajectory, and your day-to-day responsibilities will include: * partnering with senior stakeholders across consulting and research to shape and deliver events aligned to strategic growth priorities * owning the end to end planning and delivery of events, including agendas, budgets, suppliers, logistics and attendee experience * managing speakers, invitations, communications and promotion across relevant marketing channels * developing compelling event content, messaging and agendas for senior executive audiences, working closely with Marketing and Design * using CRM and audience insight to inform event targeting, engagement and follow up * managing relationships with external event organisers, partners and suppliers * capturing outcomes after events, sharing leads and insights, and tracking performance and ROI * driving a consistent, centrally coordinated approach to events across offices. ## Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. For this specific role, we are looking for the following skillset: * significant experience in a B2B or professional services environment, with a strong focus on events, client engagement and relationship management * strong stakeholder management skills, with confidence working with senior colleagues and external partners in a global context * strong analytical skills, with the ability to interpret performance data and demonstrate ROI * experience using CRM, marketing automation, social media or event management platforms (knowledge of Microsoft Dynamics or LinkedIn tools is an advantage) * a client first mindset, with a passion for creating impactful and memorable client experiences. ## Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: * annual bonus * 25 days of annual leave * employer pension contribution * enhanced maternity leave * enhanced family leave (paternity, adoption, shared, etc) * private health and dental care * mental wellbeing app * flexible working * your birthday off * stepped career progression * continuous training for professional and personal development * career coaching programmes * volunteering days * Cycle-to-Work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons.", "summaryDescription" : "Events and Client Experience Manager at Analysys Mason. 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Work with research teams; Work with digital teams; Work with content teams; Work with design teams; Work with Marketing; Work with Design; Work with stakeholders across organisation", "projectManagementSkills" : [ "Event planning", "Budget management", "Supplier management", "Logistics management" ], "domainKnowledge" : "Technology-intensive industries; Management consulting", "domainList" : [ "technology-intensive-industries", "management-consulting" ], "domainSpecificKnowledge" : [ "Technology-intensive industries", "Management consulting" ], "toolProficiency" : [ "CRM", "Marketing automation platforms", "Social media platforms", "Event management platforms" ], "communicationSkills" : "Event promotion; Event communications", "continuousLearning" : "Continuous training; Professional development; Personal development; Career coaching", "problemSolvingSkills" : "Analytical skills; Interpret performance data", "outcomesObjectives" : "Raise brand awareness; Deepen client engagement; Contribute to commercial success; Deliver maximum impact across channels; Demonstrate ROI", "qualificationsBasic" : "Significant experience in B2B or professional services, Focus on events, client engagement, relationship management, Stakeholder management skills, Confidence working with senior colleagues, Confidence working with external partners, Analytical skills, Ability to interpret performance data, Ability to demonstrate ROI, Client first mindset, Passion for creating impactful client experiences", "qualificationsPreferred" : "Knowledge of Microsoft Dynamics, Knowledge of LinkedIn tools", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are Analysys Mason, the award-winning specialist management consultancy for technology-intensive industries. We help clients make high stakes technology decisions with confidence, and we turn those decisions into action. Our sector expertise includes telecoms, digital infrastructure, software, IT services, space, defence, manufacturing and logistics. Since 1985 we have grown to 400+ professionals across 17 offices in 13 countries, and our experts have delivered work in more than 140 countries. We built our reputation on deep analytical insight and advanced economic modelling. Over more than four decades, Analysys Mason has evolved into a trusted adviser to businesses, investors and governments worldwide. Our experts deliver high-impact results and transformative change across our clients’ most critical strategic, regulatory, technology, transaction and transformation initiatives. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We help businesses, governments and investors use technology to create a world that is more connected, competitive, sustainable and secure. This is a role where strategy meets delivery. You will be instrumental in strengthening Analysys Mason’s client relationships, by designing and delivering impactful events that bring our expertise to life and creating meaningful connections with senior executive audiences. Supporting our Campaign and Brand Managers, you will work closely with colleagues across the business to plan and deliver events that raise brand awareness, deepen client engagement and contribute to the commercial success of Analysys Mason. You will collaborate with our consulting, research, digital, content and design teams to ensure every event is aligned with our strategic priorities and delivers maximum impact across all channels. You will also work closely with stakeholders across the organisation to build a more consistent and coordinated approach to events, sharing best practice and helping teams maximise the value of client interactions. This is a hybrid role where you will meet with your team in the London office at least twice a week, building strong relationships with your team and the wider business. Your role will be key to Analysys Mason’s growth trajectory, and your day-to-day responsibilities will include: * partnering with senior stakeholders across consulting and research to shape and deliver events aligned to strategic growth priorities * owning the end to end planning and delivery of events, including agendas, budgets, suppliers, logistics and attendee experience * managing speakers, invitations, communications and promotion across relevant marketing channels * developing compelling event content, messaging and agendas for senior executive audiences, working closely with Marketing and Design * using CRM and audience insight to inform event targeting, engagement and follow up * managing relationships with external event organisers, partners and suppliers * capturing outcomes after events, sharing leads and insights, and tracking performance and ROI * driving a consistent, centrally coordinated approach to events across offices. ## Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. For this specific role, we are looking for the following skillset: * significant experience in a B2B or professional services environment, with a strong focus on events, client engagement and relationship management * strong stakeholder management skills, with confidence working with senior colleagues and external partners in a global context * strong analytical skills, with the ability to interpret performance data and demonstrate ROI * experience using CRM, marketing automation, social media or event management platforms (knowledge of Microsoft Dynamics or LinkedIn tools is an advantage) * a client first mindset, with a passion for creating impactful and memorable client experiences. ## Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: * annual bonus * 25 days of annual leave * employer pension contribution * enhanced maternity leave * enhanced family leave (paternity, adoption, shared, etc) * private health and dental care * mental wellbeing app * flexible working * your birthday off * stepped career progression * continuous training for professional and personal development * career coaching programmes * volunteering days * Cycle-to-Work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons.", "summaryDescription" : "Events and Client Experience Manager at Analysys Mason. Skills: Event planning, Client experience, Brand awareness, Client engagement. Shape and deliver events. Own end to end planning", "postedDate" : "2026-06-15T14:21:51.000", "createdAt" : "2026-06-15T21:42:10.843", "lastUpdated" : "2026-06-16T08:18:08.359", "ingestTimestamp" : "2026-06-15T21:42:10.843", "mongoId" : "6a304fcef292fd229ceea1f6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Event planning", "Client experience", "Brand awareness", "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration", "Budget management", "Supplier management", "Logistics management", "Technology-intensive industries", "Management consulting", "CRM", "Marketing automation platforms", "Social media platforms", "Event management platforms" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a15e46d58b93c861e7c6f0e", "title" : "Contract Quality Records Auditor", "company" : "Embraer", "industry" : "Manufacturing", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-seniority Contract Quality Records Auditor in Macon, United States, within the Manufacturing industry." }, "location" : "Macon, GA", "locations" : [ "Macon", "GA" ], "timestamp" : "2026-06-16T04:55:33.341", "fingerprint" : "8b5a3413eb6c16801dd6827f3846b1615789a6d68e28217a61026067496ef039", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://embraer.breezy.hr/p/cec4547b5ade-contract-quality-records-auditor", "externalId" : "cec4547b5ade", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Macon", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.8406946,-83.6324022" } ], "locationText" : "Macon, Georgia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Audit and review documentation prior to aircraft delivery, Verify completeness of maintenance records", "domainKnowledge" : "Aircraft delivery", "domainList" : [ "aircraft-delivery" ], "domainSpecificKnowledge" : [ "Aircraft delivery" ], "qualificationsBasic" : "Completeness of maintenance record verification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "POSITION SUMMARY The Quality Records Auditor is responsible to the Chief Inspector for auditing and review of all applicable documentation prior to aircraft delivery as detailed in the audit flow process. JOB RESPONSIBILITIES Verifies the completeness of the maintenance record package; ensures that", "summaryDescription" : "Contract Quality Records Auditor at Embraer. Audit and review documentation prior to aircraft delivery. Verify completeness of maintenance records", "createdAt" : "2026-06-14T18:35:44.810", "lastUpdated" : "2026-06-16T04:55:33.341", "ingestTimestamp" : "2026-06-14T18:35:44.810", "mongoId" : "6a15e46d58b93c861e7c6f0e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Aircraft delivery" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2cec0d74d8ee00a0a789d4", "title" : "Director of Client Strategy (Video)", "company" : "Sweet Fish Media", "industry" : "Media", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Client Strategy in Winter Garden, United States, adjusted for industry and company size." }, "location" : "WINTER GARDEN, FL", "locations" : [ "WINTER GARDEN", "FL" ], "timestamp" : "2026-06-16T07:49:24.899", "fingerprint" : "fdc0686237a6dd97e8863c3dbd100a2998dc3e3d0585ca36f59387607d25dc6c", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://sweetfishmedia.breezy.hr/p/70c7fa943e3e-director-of-client-strategy-video-full-time-remote-travel-required", "externalId" : "70c7fa943e3e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Winter Garden", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5656649,-81.5856742" } ], "locationText" : "Winter Garden, Florida, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "coreResponsibilities" : "Sit across table from senior marketing leaders, Answer: “If video is supposed to drive pipeline…", "domainKnowledge" : "B2B video strategy", "domainList" : [ "b2b-video-strategy" ], "domainSpecificKnowledge" : [ "B2B video strategy" ], "specialRequirements" : "Travel Required", "outcomesObjectives" : "Drive real business results; Drive pipeline; Drive revenue; Drive brand growth", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Sweet Fish is a strategy-led B2B video partner for companies that want video to drive real business results—pipeline, revenue, and brand growth. We’re hiring a Director of Client Strategy to sit across the table from senior marketing leaders and answer: “If video is supposed to drive pipeline… what", "summaryDescription" : "Director of Client Strategy (Video) at Sweet Fish Media. Sit across table from senior marketing leaders. Answer: “If video is supposed to drive pipeline…", "createdAt" : "2026-06-14T18:55:56.628", "lastUpdated" : "2026-06-16T07:49:24.899", "ingestTimestamp" : "2026-06-14T18:55:56.628", "mongoId" : "6a2cec0d74d8ee00a0a789d4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "B2B video strategy" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c8d7074d8ee00a0979008", "title" : "Director of Client Success, Partners", "company" : "Pivotal Health", "industry" : "Client Success", "salary" : { "min" : 180000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote - NY", "locations" : [ "Remote - NY", "Santa Monica, CA", "Lower Manhattan, NY" ], "timestamp" : "2026-06-16T05:57:11.277", "fingerprint" : "0b94ad9150c974781fe84a01cbc955dcdd9fac100c37d0625367e289897aba92", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pivotal-health/0023d0f0-bd79-40bf-86fb-5ed0ce205920/application", "externalId" : "0023d0f0-bd79-40bf-86fb-5ed0ce205920", "industryFunction" : { }, "structuredLocations" : [ { "state" : "New York", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "coreResponsibilities" : "Drive customer adoption, Ensure customer retention, Maximize customer value realization, Manage customer satisfaction, Build strong customer relationships", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools. Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams. Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey. ABOUT THE ROLE As Pivotal's first Director of Client Success, Partners, you'll build and lead the function responsible for the most strategically complex relationships in our portfolio. Our Revenue Cycle Management (RCM) partners don’t simply refer business to Pivotal. They influence implementation success, customer outcomes, product feedback, expansion opportunities and how physician groups experience our platform. Many of these organizations represent dozens—or even hundreds—of provider groups, making them some of the most important stakeholders in our ecosystem. You'll be the senior Client Success point of contact for the partner track, owning QBRs at the strategic level, running performance conversations grounded in real data, and partnering with Sales to drive expansion across the channel. This role sits directly on the CX leadership team and reports to the Head of Client Experience. This is a build role. The Partner Client Success (CS) playbook doesn't exist yet, you'll write it. We're looking for someone who's done this before or is clearly ready to, and who brings the credibility to walk into a room with a CFO and own the conversation. WHAT YOU’LL DO - Own senior relationship management across all channel partners, serving as the primary point of accountability for partner health, escalations, and strategic alignment - Build and operationalize the Partner Success function, including strategic QBRs reporting, communication cadences, and escalation processes - Act as the internal voice of the partner ecosystem, ensuring partner feedback informs product strategy, roadmap prioritization, and operational improvements. - Drive performance conversations using real metrics — net collection rate, win rate, days in AR — and translate data into actionable partner insights - Identify and pursue expansion opportunities within the partner portfolio in close partnership with Sales - Build the partner CS playbook from scratch: processes, cadences, escalation frameworks, and reporting infrastructure - Create scalable frameworks for measuring partner health, identifying risk, and proactively addressing challenges before they become escalations - Maintain visibility across all partner accounts, proactively surfacing risks before they become escalations WHO YOU ARE - 8+ years in client success, account management, or revenue cycle — with meaningful experience managing channel, partner, or multi-layer client relationships - Experience managing complex, multi-layered relationships where success depends on influencing multiple stakeholders and organizations - Comfortable and credible operating at the executive level and leading strategic conversations with senior leaders - Fluent in RCM metrics and healthcare billing operations; you don't need to be taught what net collection rate means - A builder; you've either built a function or a playbook from scratch, or you're visibly ready to - Excellent cross-functional operator who can influence Product, Sales, Operations and Leadership teams - Excited by ambiguity and energized by building rather than inheriting mature processes - Startup experience strongly preferred EXTRA CREDIT EXPERIENCE - Direct experience with IDR, NSA, or out-of-network billing workflows - Experience building or formalizing a CS function within a high-growth startup - Familiarity with tools like Claude, Salesforce, Metabase, Asana, or BigQuery in a CS or ops context WHY YOU’LL LOVE WORKING HERE We’re a collaborative, low-ego team on a mission to make healthcare reimbursement fairer for providers. While we primarily hire around our core hubs–Los Angeles and New York–we remain open to exceptional talent outside those regions. Remote and hybrid flexibility varies by role and team, and is outlined in each job description. If you’re excited by solving complex problems and making a real-world impact, we’d love to hear from you. Benefits Include: - Competitive compensation, including equity - Full health, dental, and vision coverage - Retirement savings plan through 401(k) - Flexible time off - Opportunities for company-wide connection and events Ready to Make an Impact? We’re building something meaningful; and we want you on the team. Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together. EMPLOYMENT INFORMATION Work Authorization Candidates must be authorized to work in the United States without current or future employer sponsorship. Equal Employment Opportunity Pivotal Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. Reasonable Accommodations Pivotal Health provides reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws. If you need assistance during the application or interview process, please let us know. Background Checks Employment is contingent upon successful completion of applicable background checks, where permitted by law. At-Will Employment Employment with Pivotal Health is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.", "summaryDescription" : "Director of Client Success, Partners at Pivotal Health. Drive customer adoption. Ensure customer retention", "createdAt" : "2026-06-14T21:50:09.310", "lastUpdated" : "2026-06-16T05:57:11.277", "ingestTimestamp" : "2026-06-14T21:50:09.310", "mongoId" : "6a2c8d7074d8ee00a0979008", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a10b60d58b93c861e1fab8a", "title" : "Medical Records Rep II", "company" : "TGH Imaging", "industry" : "Healthcare", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Medical Records Rep II in Tampa, United States, adjusted for the healthcare industry and company size." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH WFLA (TGHWFLA)
200 S Parker St

Tampa, 33606

" ], "timestamp" : "2026-06-16T06:18:32.905", "fingerprint" : "25ec7fa4789765e30c350dc76472c84742a2c5d376c510a8decb7488ad46c304", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=679398", "externalId" : "679398", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School Diploma or GED", "experienceMinYears" : 1, "technicalSkills" : "PACS, EMR", "professionalSkills" : [ "Medical records management", "Radiology filing" ], "hardSkillsList" : [ "Medical terminology", "HIPAA regulations" ], "hardSkills" : [ { "name" : "Medical terminology", "level" : "intermediate" }, { "name" : "HIPAA regulations", "level" : "intermediate" } ], "majorSkills" : "Patient records maintenance, Medical records requests", "majorSkillsList" : [ "Patient records maintenance", "Medical records requests" ], "coreResponsibilities" : "Maintain patient records, Respond to medical record requests, Retrieve images and links from PACS, Send images and links from PACS, Resolve report delivery issues, Ensure accuracy of medical documentation, Ensure completeness of medical documentation, Ensure timely release of medical documentation, Support patients, Support providers, Support internal teams, Prepare records for patient pickup, Prepare records for delivery to physician offices, Respond to incoming calls, Train medical records level 1 team members, Guide medical records level 1 team members, Provide clear communication to patients, Retrieve radiology records, Organize radiology records, Maintain radiology records, Retrieve radiology images, Organize radiology images, Maintain radiology images, Retrieve radiology documentation, Organize radiology documentation, Maintain radiology documentation, Coordinate addendum requests, Obtain prior imaging, Obtain prior documentation, Follow safety regulations, Follow privacy regulations, Follow HIPAA regulations, Maintain confidentiality, Ensure proper patient identification, Ensure proper workflow practices", "teamCollaboration" : "Radiologists; Technologists; Front-office staff; External facilities", "domainKnowledge" : "Medical terminology; Radiology filing systems; HIPAA; Privacy regulations", "domainList" : [ "medical-terminology", "radiology-filing-systems", "hipaa", "privacy-regulations" ], "domainSpecificKnowledge" : [ "Medical terminology", "Radiology filing systems", "HIPAA", "Privacy regulations" ], "toolProficiency" : [ "Computer systems", "Medical records software" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Medical documentation", "problemSolvingSkills" : "Resolve report delivery issues", "specialRequirements" : "Float to other sites", "outcomesObjectives" : "Timely release of medical documentation", "qualificationsBasic" : "High School Diploma or GED, One year of work experience", "qualificationsPreferred" : "Experience in a medical office or hospital setting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position is responsible for maintaining patient records and responding to all requests for medical records. This role is responsible for retrieving, requesting, and sending images and links from the PACS system as requested. May also participate in resolving report delivery issues. The role ensures the accuracy, completeness, and timely release of medical documentation while supporting patients, providers, and internal teams. This role may also float to other sites as a Medical Records Rep II. Essential Functions · Prepare records for patient pickup or delivery to physician offices · Respond to incoming calls and medical record requests · Responsible for training and guiding medical records level 1 team members. · Provides clear communication to patients contributing to a compassionate, comfortable and high-quality patient experience. · Perform other assigned duties related to medical records management · Retrieve, organize, and maintain radiology records, images, and related documentation within electronic systems (e.g., PACS, EMR) · Coordinate with facilitator on addendum requests. · Coordinate with radiologists, technologists, front‑office staff, and external facilities to obtain prior imaging or documentation as needed · Follow safety, privacy, and HIPAA regulations, maintaining confidentiality and ensuring proper patient identification and workflow practices. Education High School Diploma or GED Work Experience and Additional Information Minimum of one year of work experience, preferably in a medical office or hospital setting. Technical Knowledge, Skills, and Abilities · Knowledge of medical terminology and radiology filing systems · Knowledge of HIPPA and privacy regulations. · Proficiency with computer systems and medical records software · Strong ability to multitask and prioritize in a high‑volume, fast‑paced environment, maintaining accuracy, organization, and patient-centered service under stress. · Communicates clearly and professionally with patients, referring offices, physicians, technologists, and other staff in both in‑person and phone interactions. Tampa", "summaryDescription" : "Medical Records Rep II at TGH Imaging. Skills: Patient records maintenance, Medical records requests. Maintain patient records. Respond to medical record requests", "createdAt" : "2026-06-14T18:48:42.186", "lastUpdated" : "2026-06-16T06:18:32.905", "ingestTimestamp" : "2026-06-14T18:48:42.186", "mongoId" : "6a10b60d58b93c861e1fab8a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical terminology", "HIPAA regulations", "Patient records maintenance", "Medical records requests", "Medical records management", "Radiology filing", "Radiology filing systems", "HIPAA", "Privacy regulations", "Computer systems", "Medical records software" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30504df292fd229ceeebe7", "title" : "Book Editor", "company" : "DreamBook", "industry" : "Product/Design", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Book Editor in Bangalore, India, adjusted for the technology industry and company size." }, "location" : "Bangalore, India", "locations" : [ "Bangalore, India" ], "timestamp" : "2026-06-16T10:49:51.785", "fingerprint" : "e95270f1e307b1cc58db5ddd28378e7fb4ae5cce628af9e4d9f891faf0ac280b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Fermi%20AI/7f9abea4-8cd4-4416-a4a0-f3b5dbfcfdaa/application", "externalId" : "7f9abea4-8cd4-4416-a4a0-f3b5dbfcfdaa", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "hardSkillsList" : [ "Copyediting", "Line editing", "Structural feedback" ], "hardSkills" : [ { "name" : "Copyediting", "level" : "intermediate" }, { "name" : "Line editing", "level" : "intermediate" }, { "name" : "Structural feedback", "level" : "intermediate" } ], "majorSkills" : "Manuscript editing, Editorial quality", "majorSkillsList" : [ "Manuscript editing", "Editorial quality" ], "coreResponsibilities" : "Provide final quality check, Add editorial comments, Add notes throughout manuscript, Engage in back-and-forth with author, Resolve author queries, Clarify author intent, Tighten the manuscript, Serve as human-editorial escalation layer, Handle manuscripts needing editor's eye, Define editorial standards, Train the team, Shape how editorial scales", "domainKnowledge" : "AI-assisted editing", "domainList" : [ "ai-assisted-editing" ], "domainSpecificKnowledge" : [ "AI-assisted editing" ], "communicationSkills" : "Author communication", "qualificationsBasic" : "Experience in publishing house, Solid background in copyediting, Solid background in line editing, Solid background in structural feedback", "qualificationsPreferred" : "Prior experience leading a team, Prior experience managing a team", "remoteFriendly" : false, "rawDescription" : "About DreamBook DreamBook is an AI powered writing platform. We're building the editorial and creative layer that turns a person's experiences into a manuscript worth publishing. We launch publicly later this year, and we're building the small team that will shape the quality of every book that comes out of the platform. The Role You'll be the human editorial layer that sits on top of our AI-assisted editing. You'll do the final quality pass on manuscripts before they leave the platform, work directly with users to tighten their books, and help define what editorial excellence looks like at DreamBook. Senior Editor: You'll set the editorial standard for the team, handle the most complex manuscripts, and shape how the editorial workflow scales as we grow to 1,000+ books. Prior experience leading or managing a team of editors is strongly preferred. Editors (3–4 years): You'll own day-to-day manuscript editing — final quality checks, comments and notes, and direct user communication on individual books. What You'll Do - Provide the final quality check on every AI-generated book before it leaves the platform. - Add editorial comments and notes throughout the manuscript — copyediting, line editing, and structural feedback. - Engage in light back-and-forth with the author to resolve queries, clarify intent, and tighten the manuscript. - Serve as the human-editorial escalation layer on top of our first-round AI-assisted edits — you'll handle the manuscripts that need a real editor's eye. - Senior Editor only: Help define editorial standards, train the team, and shape how editorial scales with platform volume. Who We're Looking For All editors: - Experience in a reputable trade or academic publishing house. - Solid background in copyediting, line editing, and structural feedback. - Strong communicator — able to handle author back-and-forth professionally and tactfully. ", "summaryDescription" : "Book Editor at DreamBook. Skills: Manuscript editing, Editorial quality. Provide final quality check. Add editorial comments", "createdAt" : "2026-06-16T00:24:00.121", "lastUpdated" : "2026-06-16T10:49:51.785", "ingestTimestamp" : "2026-06-16T00:24:00.121", "mongoId" : "6a30504df292fd229ceeebe7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Copyediting", "Line editing", "Structural feedback", "Manuscript editing", "Editorial quality", "AI-assisted editing" ], "skillCount" : 6, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.85 }, { "id" : "694ae6e870f0b99d589b3a80", "title" : "Program Specialist of Client Engagement", "company" : "SMU", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Program Specialist roles in Dallas, adjusted for mid-seniority and the education industry." }, "location" : "TX-Dallas", "locations" : [ "TX-Dallas" ], "timestamp" : "2026-06-16T04:09:45.790", "fingerprint" : "83009cf02ec810e8e4f62a32654bd06f50e35d41f548e53f225accb68c40fbd0", "source" : "taleo", "language" : "en", "applyUrl" : "https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=74572", "externalId" : "74572", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "coreResponsibilities" : "Manage client engagement processes, Coordinate cross-functional teams, Manage vendor relationships, Track operational metrics, Plan resources effectively, Drive continuous improvement initiatives, Support program operations, Assist with client onboarding, Facilitate client meetings, Prepare operational reports, Maintain program documentation, Support budget management, Ensure compliance with policies, Identify process inefficiencies, Implement process improvements, Communicate program updates, Resolve client issues, Manage program timelines, Coordinate with internal departments, Support stakeholder communication", "teamCollaboration" : "Cross-functional teams; Vendor relationships; Stakeholder communication; Internal departments", "projectManagementSkills" : [ "Program operations", "Timeline management" ], "communicationSkills" : "Client meetings; Program updates; Stakeholder communication", "documentationSkills" : "Program documentation", "problemSolvingSkills" : "Process inefficiencies; Client issues", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Salary Range: Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. Client Engagement (CE) in executive education programs involves all aspects of operational delivery ensuring that clients receive high-quality, tailored educational experiences that meet their needs and objectives. This position serves as program participants' primary point of contact and ensures a rewarding customer experience from first contact to post-program follow-up. This position serves as a team member and partner to clients, SMU staff, the business development team, and the programs' instructors. Essential Functions: EXECUTION: Ensure timely and exceptional program delivery including but not limited to coordinating logistics of catering, entertainment, facilities, security, instructors, venues, and the preparation and distribution of program materials for both participants and instructors. Create a welcoming presence for all constituents and ensure program information, instructions, consultations, and program inquiries are all readily available for interested parties. Ensure high standards of quality in program delivery by monitoring participant feedback, conducting evaluations, and making continuous improvements based on client input and industry best practices. Responsible for the compilation, summary, & recommendations of evaluation data that can be administered for future programming. Provide ongoing support to clients after the completion of their respective executive education programs. This may include follow-up sessions, access to additional resources or learning materials, and assistance with implementing new skills or strategies in the workplace. CUSTOMER FOCUS: Oversee the execution and delivery of programs and events, ensuring they are conducted smoothly and effectively. This involves ongoing communication with clients, faculty members, and vendors to ensure successful programs, as well as managing scheduling, and participant registration to ensure an exceptional experience overall for each participant. PLANNING: Collaborate with program academic directors to plan and develop content for promotional activities to generate participant leads. As part of sales and marketing strategy and continuity, attend and contribute professional expertise to encourage enrollment and participation. Provide decision-making input and assist with assessing faculty effectiveness and retention for future programming. PROFITABILITY: Analyze and determine appropriate resource utilization to ensure the profitability of programs. Coordinate with the departmental finance manager to ensure the financial aspects of client engagements, including budgeting, pricing, invoicing, and tracking expenses. Ensure that programs are delivered within budget constraints while maximizing profitability for the organization. TEAMWORK: Create a culture of collaboration and assist your team members and colleagues as the operational arm of Cox/Executive Education to ensure the successful execution of all programs. Contribute by developing strong team-based internal and external relationships. Cultivate long-term relationships with clients to foster repeat business and referrals. This involves staying in regular communication, identifying new opportunities for collaboration, and demonstrating the value of the executive education services provided to achieve the mutual clients and the department goals. Evening and weekend hours will be required for evening programs. Education and Experience: A high school diploma or equivalent and a minimum seven years of work experience is required. Bachelor’s degree and a minimum of three years of work experience is preferred. Work experience in education, training, higher education, and/or event coordination is strongly preferred. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Candidate should have thorough understanding and experience of budgets, pricing, negotiation, and process flows. Must have excellent skills in making complex decisions, priority setting, organization and time management. Must be action oriented and customer focused. Candidate must be able to work independently and autonomously as well as contribute extensively in a team environment. Candidate proficiency in Microsoft Word, Excel, and PowerPoint is essential as well as the ability to use project management and CRM software. Physical and Environmental Demands: Sit for long periods of time Bend, stand, kneel Reach above shoulders Handle objects (dexterity) Carry/lift 25 lbs. Push/pull Deadline to Apply: Deadline date: January 2, 2026 EEO Statement SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits . USA-TX-Dallas", "summaryDescription" : "Program Specialist of Client Engagement at SMU. Manage client engagement processes. Coordinate cross-functional teams", "createdAt" : "2026-06-14T18:51:34.748", "lastUpdated" : "2026-06-16T04:09:45.790", "ingestTimestamp" : "2026-06-14T18:51:34.748", "mongoId" : "694ae6e870f0b99d589b3a80", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Program operations", "Timeline management" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ce62e74d8ee00a0a64e0b", "title" : "Director of Client Services", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Director of Client Services in Boston, USA, adjusted for seniority and typical compensation ranges for this role." }, "location" : "Boston, MA", "locations" : [ "Boston, MA" ], "timestamp" : "2026-06-15T12:44:41.675", "fingerprint" : "a11be19429c66d3ce18a980491ef200e423750fe88fffc2f024a2d5063b4fc3e", "source" : "jazzhr", "language" : "en", "externalId" : "uiYCSd9Pmt", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "experienceLevel" : "Director", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Client Services", "createdAt" : "2026-06-14T02:32:17.202", "lastUpdated" : "2026-06-15T12:44:41.675", "ingestTimestamp" : "2026-06-14T02:32:17.202", "mongoId" : "6a2ce62e74d8ee00a0a64e0b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.9 }, { "id" : "6a3066e8f292fd229cfb6da1", "title" : "Director of Warehouse and Distribution", "company" : "Kent Outdoors", "industry" : "Logistics", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Warehouse and Distribution in Pooler, United States, adjusted for industry and company size." }, "location" : "Pooler, GA", "locations" : [ "Pooler", "GA" ], "timestamp" : "2026-06-16T08:47:19.562", "fingerprint" : "6e0a38240362cdb94a72d33e88bd9ee05626a46b6f45d5f5e84d66d818c2bbb5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://kentoutdoors.com/careers?gh_jid=5263338008", "externalId" : "5263338008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pooler", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.1158983,-81.2495131" } ], "locationText" : "Pooler, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Director", "technicalSkills" : "WMS software", "professionalSkills" : [ "Warehouse management", "Distribution management", "Inventory control", "Logistics operations", "Team leadership", "Process improvement", "Vendor management", "Budget management", "Performance metrics" ], "hardSkillsList" : [ "Warehouse operations", "Distribution operations", "Inventory management", "Logistics planning", "Budgeting", "Performance analysis" ], "hardSkills" : [ { "name" : "Warehouse operations", "level" : "intermediate" }, { "name" : "Distribution operations", "level" : "intermediate" }, { "name" : "Inventory management", "level" : "intermediate" }, { "name" : "Logistics planning", "level" : "intermediate" }, { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" } ], "majorSkills" : "Warehouse operations, Distribution management, Inventory control", "majorSkillsList" : [ "Warehouse operations", "Distribution management", "Inventory control" ], "coreResponsibilities" : "Oversee daily warehouse operations, Manage inventory levels and accuracy, Ensure efficient distribution processes, Lead and develop warehouse staff, Implement and maintain warehouse safety standards, Manage warehouse budget and expenses, Optimize warehouse layout and workflow, Collaborate with logistics and supply chain teams, Monitor and report on key performance indicators, Manage relationships with vendors and carriers, Ensure compliance with regulations", "teamCollaboration" : "Logistics teams; Supply chain teams; Warehouse staff", "domainKnowledge" : "Warehouse operations; Distribution logistics; Inventory management systems", "domainList" : [ "warehouse-operations", "distribution-logistics", "inventory-management-systems" ], "domainSpecificKnowledge" : [ "Warehouse operations", "Distribution logistics", "Inventory management systems" ], "toolProficiency" : [ "WMS software" ], "communicationSkills" : "Performance reporting; Vendor communication", "documentationSkills" : "Safety procedures; Process documentation", "innovationCreativity" : "Process optimization", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "outcomesObjectives" : "Maintain inventory accuracy; Improve operational efficiency; Reduce distribution costs; Ensure timely order fulfillment; Enhance warehouse safety", "qualificationsBasic" : "5+ years of experience in warehouse operations, 3+ years of experience in a management role, Experience with WMS software", "qualificationsPreferred" : "Bachelor's degree in Supply Chain Management or related field, Experience with Lean or Six Sigma methodologies", "workSiteFlexibility" : "Onsite", "rawDescription" : "For over 50 years KENT OUTDOORS has been the ultimate destination for outdoor enthusiasts, offering a curated collection of industry-leading brands driven by the pure pursuit of adventure. KENT Outdoors is a collection of brands all obsessively focused on building the most innovative and reliable equipment for use in our most revered natural playgrounds. We relentlessly dream, build, and offer products that empower the very best days outside. We’re a collection of outdoor fanatics, product geeks, marketing mavens, and entrepreneurs all focused on pushing through boundaries, both on land, and in the water. Holding true to our roots while evolving for the future, the family of KENT brands today includes Absolute Outdoors, Arctic Shield, Aquaglide, Arbor Snowboards, Barefoot International, BOTE, Connelly, FatSac, Freedom Foil, Full Throttle, HO Sports, Hyperlite, KENT, Liquid Force, Margaritaville, O’Brien, and Onyx. Your Impact The Director of Warehouse and Distribution is responsible for management of the new Pooler, GA facility (170,000 sq. ft. building, with 20 team members) and all aspects of distribution within the facilities. This role will develop and implement strategies for improving Key Performance Indicators including shrink, incident rates, overtime, pick rates, order accuracy, and customer satisfaction. The Director will be an expert in Safety, Continuous Improvement, and Warehouse Operations. What You’ll Do Maintains inbound receiving process while focusing on maintaining or improving container receiving times. Controls inventory levels by managing a robust cycle count process Complies with federal, state, and local warehousing, material handling, and shipping requirements. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Implementing and Managing the Safety Program Maintains physical condition of warehouse by planning and implementing new design layouts to improve efficiency Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Completes warehouse operational requirements by scheduling and assigning employees Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintaining a close relationship with local staffing agencies will be important. Maintains warehouse staff job results by coaching, counseling, and disciplining employees Maintains professional and technical knowledge by attending educational workshops Contributes to team effort by accomplishing related results as needed. Monitor, manage, and communicate key KPI’s across all phases of operations Maintain a relationship with local law enforcement and fire departments and ensure our facility is up to code This role will be the point of contact for anything related to managing the facility. This included, fire department, police department, security system, inbound and outbound freight companies, and more. What You’ve Accomplished Proven work experience as a Warehouse Manager or Director of Warehousing is a must have. Expertise in creating warehouse management procedures and best practices Proven ability to implement process improvement initiatives Strong knowledge of warehousing Key Performance Indicators (KPIs) Hands on experience with warehouse management software and databases Leadership skills and ability manage staff Strong decision making and problem-solving skills Excellent communication skills Experience implementing or managing a safety program is required Continuous Improvement Experience is preferred Bachelor Degree is preferred How You Thrive You go “all out.”  You tend to approach everything you do with velocity.  From your next exhilarating outdoor adventure to scaling meaningful peaks at work, you act with speed, direction, ethics, and forethought. Your efficiency is rooted in the knowledge that resources are not infinite. You are goal-oriented and focused on outcomes. When you see a challenge or obstacle to overcome, you jump in collaboratively to find a solution; team achievements should be celebrated more than individual performance. You are compelled to share your perspective because it is rooted in experience and synthesis thinking - you know that healthy debate yields better decisions. You are humble despite your impressive past accomplishments. Your communication style is honest and forthright, yet empathetic, with everyone.  KENT Outdoors is proud to be an Equal Opportunity Employer. ", "summaryDescription" : "Director of Warehouse and Distribution at Kent Outdoors. Skills: Warehouse operations, Distribution management, Inventory control. Oversee daily warehouse operations. Manage inventory levels and accuracy", "postedDate" : "2026-06-15T23:28:44.606", "createdAt" : "2026-06-15T23:28:44.606", "lastUpdated" : "2026-06-16T08:47:19.562", "ingestTimestamp" : "2026-06-15T23:28:44.606", "mongoId" : "6a3066e8f292fd229cfb6da1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Warehouse operations", "Distribution operations", "Inventory management", "Logistics planning", "Budgeting", "Performance analysis", "Distribution management", "Inventory control", "Warehouse management", "Logistics operations", "Team leadership", "Process improvement", "Vendor management", "Budget management", "Performance metrics", "Distribution logistics", "Inventory management systems", "WMS software" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Outdoor & Apparel", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2eb27b74d8ee00a0e7c3a0", "title" : "Police Records Specialist", "company" : "City of Arvada", "industry" : "Government", "salary" : { "min" : 25.29, "max" : 34.58, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "Criminal Justice Information Services (CJIS) Certification", "Notary Public" ], "timestamp" : "2026-06-15T23:52:45.391", "fingerprint" : "e1c010fb35d5e5493a436045a4bdae25bcbcc8b75a63d44ef612093dae214f2c", "source" : "workday", "language" : "en", "applyUrl" : "https://arvada.wd5.myworkdayjobs.com/City_of_Arvada_External_Career_Site/job/Arvada-City-Hall/Police-Records-Specialist_2026-0143", "externalId" : "2026-0143", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Data entry", "Records management", "Accounting", "Bookkeeping" ], "hardSkillsList" : [ "NIBRS standards", "Transcription", "Querying reports" ], "hardSkills" : [ { "name" : "NIBRS standards", "level" : "intermediate" }, { "name" : "Transcription", "level" : "intermediate" }, { "name" : "Querying reports", "level" : "intermediate" } ], "majorSkills" : "Criminal justice records, Information management, Court documents processing", "majorSkillsList" : [ "Criminal justice records", "Information management", "Court documents processing" ], "coreResponsibilities" : "Enter and manage police data, Confirm and cancel crime information, Update, maintain, archive, or purge data, Review expungement petitions, Seal or expunge records, Redact records, Write, transcribe, and query reports, Process DUI reports, Maintain statistical logs, Forward documents to DMV, Classify and code crime reports, Coordinate with municipal and county court, Maintain issued warrants, Process court documents, Respond to inquiries, Release criminal justice records, Accept payment for services, Maintain daily cash balances, Prepare cash for deposit, Process fingerprint requests, Release impounded vehicles, Collect associated fees, Process cash and surety bonds, Instruct personnel on records system, Assist internal stakeholders, Make decisions within scope of authority, Respond to requests promptly, Provide effective services or solutions, Handle inquiries with respectful attitude, Attend team and organizational meetings, Represent department on committees, Perform other duties as assigned", "teamCollaboration" : "Interact with personnel; Assist internal stakeholders", "domainKnowledge" : "Criminal justice information; State retention schedules; Municipal retention schedules; Criminal justice information services", "domainList" : [ "criminal-justice-information", "state-retention-schedules", "municipal-retention-schedules", "criminal-justice-information-services" ], "domainSpecificKnowledge" : [ "Criminal justice information", "State retention schedules", "Municipal retention schedules", "Criminal justice information services" ], "toolProficiency" : [ "Records management system" ], "communicationSkills" : "Communicate information effectively", "documentationSkills" : "Records management", "continuousLearning" : "In-service training", "problemSolvingSkills" : "Exercise judgment; Make sound decisions", "specialRequirements" : "Extensive background check, Fingerprinting, Polygraph examination, Verification of employment, Verification of education, Review of criminal records, Review of driving records, Reference checks, 24/7 work schedules possible", "qualificationsBasic" : "High School/GED, Obtain CJIS Certification, Maintain NCIC/CCIC credentials, Complete annual training, Obtain notary public status", "qualificationsPreferred" : "Colorado driver's license, Acceptable driving record", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Internal Candidates must apply through Jobs Hub in Workday.** **All positions close Friday morning at 12:01am.** Apply to join our team today! The City of Arvada promotes Equal Pay for Equal Work. Starting salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity. **The range listed reflects the entire range and typical placement is entry to mid range.** Pay Range: $25.29-$34.58 Hourly Join our team and play a vital role in supporting public safety through the accurate management of criminal justice records and information. As a Police Records Specialist, you will work with law enforcement personnel, courts, and the public to maintain confidential records, process critical documentation, and ensure compliance with state and federal regulations while delivering exceptional customer service. Essential Job Functions * Responsible for the entry and records management of data involving police-related incidents, while also being responsible for state and national crime information system confirmations and cancelations. * Updates, maintains, archives, or purges data, files, reports, and lists, according to department policy and state and municipal retention schedules. * Reviews petitions for expungement and petitions for the sealing of records. Ensures records are sealed or expunged upon receiving a court order. * Completes necessary redaction in accordance with department policy and applicable local, state, or federal laws. * Writes, transcribes, and queries various reports, lists, memos, and spreadsheets. * Processes DUI reports, maintains statistical logs, and forwards the appropriate documents to the Department of Motor Vehicles (DMV). * Reviews, interprets, classifies, and codes crime reports using the National Incident Based Reporting System (NIBRS) standards. * Coordinates with both municipal and county court to maintain issued warrants within the records management system as well as the state and national system. * Processes court documents accurately to ensure timely submission to the appropriate Office of the District Attorney. . * Responds to inquiries pertaining to policies, rules, regulations, procedures governing the release of criminal justice information. * Releases criminal justice records in accordance with department policy and applicable local, state, or federal laws. * Accepts payment for criminal justice records; maintains daily cash balances and prepares cash and receipts for deposit. * Receives and processes requests for police records; fingerprints individuals for employment, state licensing, and permits; releases impounded vehicles and collects associated fees. * Processes cash and surety bonds for municipal and county arrestees. * Instructs personnel on various topics, including the records management system and data entry, and regularly assists internal stakeholders . * Exercises the appropriate level of initiative and judgment to make decisions within the scope of assigned authority. * Responds to requests promptly and provides effective services or solutions for customers. * Handles inquiries and requests with a positive respectful attitude. * Travels to and attends team and organizational meetings, training, events and activities and appropriately and professionally represents the department. Other Job Functions * Work hours are based on need of organization and could include 24/7 work schedules. * Represents department on various city committees. * Performs other duties as assigned. Knowledge Skills and Abilities * Ability to operate normal and technical office equipment. * Knowledge of city-wide resources, how to research, and where to direct citizens to the appropriate point of contact. * Basic knowledge of accounting and bookkeeping practices. Enters invoices, purchase orders, and collected money into software. * Ability to communicate information effectively both verbally and in writing, to support organizational objectives, and to interact with all levels of personnel within the city in a positive and cooperative manner. * Ability to learn and apply statutes governing confidentiality of police records. * Ability to maintain confidentiality and discretion in a professional manner. * Performs a wide variety of duties at one time with accuracy and under the pressure of time sensitive deadlines. * Regularly exercises good judgment and makes sound decisions on an independent basis, with minimal supervision. License & Certification * Must successfully complete all annual and as-needed in-service training and certification requirements. * Obtain status as a notary public. * A valid Colorado driver’s license and acceptable driving record is preferred. Education Degree * High School/GED Education Required * Yes Work Experience Related * Three (3) or more years of progressively responsible office experience. * One (1) or more years of frequent public contact. Work Experience Preferred * Previous law enforcement experience is preferred. Other Qualifications * Position is subject to an extensive background check, which may include fingerprinting, a polygraph examination, verification of employment and education, a review of criminal and driving records, reference checks, and other relevant factors as required. * Must obtain and maintain a Criminal Justice Information Services (CJIS) Certification. * Must be able to obtain and maintain NCIC/CCIC login credentials. Physical Demands * Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Hazards * Minimal exposure to hazards are typically found in general office environment where there is rarely to no exposure to injury or accident. Work Environment * Exposure to routine office noise and equipment. The City of Arvada offers a robust Total Rewards package. To find out more details, select [here](https://www.arvadaco.gov/691/City-Benefits-and-Pay). **Vision:** We Dream Big and Deliver **Mission:** We are dedicated to delivering superior services to enhance the lives of everyone in our community. **Values:** * __Innovation__ : We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives. * __Passion__ : We are a high performing, inclusive team inspiring each other to pursue excellence. * __Opportunity__ : We value our diversity, embrace possibilities, face challenges, persevere and take action to deliver quality results. The City’s Core values are in every employee’s individual Performance Plan which helps us to reinforce our expectations for living and working by our Core Values. Every City employee is expected to perform his/her job to the highest professional standards. This includes upholding the City’s values with integrity and accountability, acting in a manner that is respectful and inclusive towards others, and adhering to the City’s policy on employee conduct as detailed in the personnel rules sec. 70-143. The City is an Equal Employment Opportunity Employer.", "summaryDescription" : "Police Records Specialist at City of Arvada. Skills: Criminal justice records, Information management, Court documents processing. Enter and manage police data. Confirm and cancel crime information", "postedDate" : "2026-06-12T21:01:19.621", "createdAt" : "2026-06-14T21:01:19.604", "lastUpdated" : "2026-06-15T23:52:45.391", "ingestTimestamp" : "2026-06-14T21:01:19.604", "mongoId" : "6a2eb27b74d8ee00a0e7c3a0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://arvada.wd5.myworkdayjobs.com/City_of_Arvada_External_Career_Site/job/Arvada-City-Hall/Police-Records-Specialist_2026-0143", "salaryAnnualMin" : 52603, "salaryAnnualMax" : 71926, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "NIBRS standards", "Transcription", "Querying reports", "Criminal justice records", "Information management", "Court documents processing", "Data entry", "Records management", "Accounting", "Bookkeeping", "Criminal justice information", "State retention schedules", "Municipal retention schedules", "Criminal justice information services", "Criminal Justice Information Services (CJIS) Certification", "Notary Public", "Records management system" ], "skillCount" : 17, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306d6ef292fd229cfd8878", "title" : "Professor of Counselling and Head of Discipline (Art Therapy and Counselling)", "company" : "Western Sydney University", "industry" : "Higher Education", "salary" : { "min" : 220000.0, "max" : 300000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Professor in Education in Parramatta, Australia, adjusted for seniority and industry." }, "location" : "Parramatta, New South Wales, Australia", "locations" : [ "Parramatta", "New South Wales", "Australia" ], "timestamp" : "2026-06-16T08:23:23.512", "fingerprint" : "26db2810d4c37f6f9aa5562b94f5b1d419e97b61c66bee4e6ad1ed26a51639aa", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WesternSydneyUniversity/6000000001155253-professor-of-counselling-and-head-of-discipline-art-therapy-and-counselling-", "externalId" : "6000000001155253", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Parramatta", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8139843,151.0026660" } ], "locationText" : "Parramatta, New South Wales, Australia", "employmentType" : "FULL_TIME", "minimumEducation" : "PhD", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "professionalSkills" : [ "Academic leadership", "Research leadership", "Teaching design", "Work-integrated learning" ], "hardSkillsList" : [ "Art therapy", "Counselling" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Art therapy", "level" : "intermediate" }, { "name" : "Counselling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Art Therapy, Counselling, Academic Leadership", "majorSkillsList" : [ "Art Therapy", "Counselling", "Academic Leadership" ], "coreResponsibilities" : "Shape the profile of Counselling, Strengthen the profile of Counselling, Support the art therapy discipline, Enhance the profile of art therapy", "teamCollaboration" : "Collaborative shaping", "domainKnowledge" : "Creative arts therapies; Person-centred counselling; Arts-in-health practice", "domainList" : [ "creative-arts-therapies", "person-centred-counselling", "arts-in-health-practice" ], "domainSpecificKnowledge" : [ "Creative arts therapies", "Person-centred counselling", "Arts-in-health practice" ], "innovationCreativity" : "Innovative training programs", "qualificationsBasic" : "PhD in a related discipline, Demonstrated excellence in teaching and learning design, Evidence of fostering educational excellence in others, Demonstrated experience in relationships with industry for research and teaching including work-integrated learning, Evidence of being role model for other academics seeking mentoring, guidance, advice and support, Proven leadership of research projects, Leadership of research teams, Success in attracting significant industry funding", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Opportunity [Western Sydney University](https://www.westernsydney.edu.au/) is a premier national and international destination for postgraduate clinical training and research studies in the fields of counselling, psychotherapy and creative arts therapies. Our experienced educators and emerging researchers have developed innovative training programs including a highly successful person-centred counselling program and an award-winning arts-led pedagogy for training art therapists and arts-in-health practitioners. We have written key texts that influence research, clinical education and professional practice, heightening discipline visibility for Arts Therapy and Counselling (ATC) within and beyond the University. Western Sydney University is seeking a Professor of Counselling with an outstanding record of academic leadership to join the Art Therapy and Counselling group within the School of Social Sciences. Beginning with a three year term as Head of Discipline, this is an opportunity to be a leader in collaboratively shaping and strengthening the profile of Counselling as an independent and growing discipline at a key moment of its professionalisation, and to collaboratively support the art therapy discipline to similarly enhance its profile. About You * A PhD in a related discipline. * Demonstrated excellence in teaching and learning design. * Evidence of fostering educational excellence in others. * Demonstrated experience in relationships with industry for research and teaching including work-integrated learning. * Evidence of being role model for other academics seeking mentoring, guidance, advice and support. * Proven leadership of research projects and leadership of research teams. * Success in attracting significant industry funding. Please refer to the [Position Description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc9/687f73eddb0ab5ec2c02a323/a80bbdc9-7e22-4c54-9806-764ea3af19e0?r=s3-ap-southeast-2) for full details. Benefits We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing. * Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing. * Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover. * Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity. Application Details Position Enquiries: Direct to Professor Jason Pandya-Wood via J.Pandya-Wood@westernsydney.edu.au Please include the job reference code REF1441T Closing Date: 11:59pm, Friday 17 July 2026 Working Rights: Employer Visa sponsorship will be provided if required. How to Apply: To express your interest in the role, please prepare the following application materials: * A comprehensive academic CV detailing your positions held (with dates), key achievements, education, professional training, qualifications (including dates of completion), and a summary of your research activity and outputs. * Contact details for three referees, including your relationship to each referee and why you have nominated them. Referees will only be contacted after prior consultation with you. * Your earliest possible start date. As part of your online application, you will be asked to respond to screening questions addressing key qualifications, experiences and skills required for this position. Please note that only applications submitted via the University’s online recruitment system will be considered. Belonging at Western We are committed to substantive equality as outlined in our [Equal Opportunity Policy](https://policies.westernsydney.edu.au/document/view.current.php?id=95). We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. For reasonable adjustments during the application process, please contact [talentacquisitionteam@westernsydney.edu.au](mailto:talentacquisitionteam@westernsydney.edu.au). About Western This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful. Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western. For the latest please visit our [website](https://www.westernsydney.edu.au/) and [LinkedIn](https://www.linkedin.com/school/western-sydney-university/posts/?feedView=all).", "summaryDescription" : "Professor of Counselling and Head of Discipline (Art Therapy and Counselling) at Western Sydney University. Skills: Art Therapy, Counselling, Academic Leadership. Shape the profile of Counselling. Strengthen the profile of Counselling", "postedDate" : "2026-06-15T06:59:39.000", "createdAt" : "2026-06-16T00:14:14.206", "lastUpdated" : "2026-06-16T08:23:23.512", "ingestTimestamp" : "2026-06-16T00:14:14.206", "mongoId" : "6a306d6ef292fd229cfd8878", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Art therapy", "Counselling", "Mentoring", "Art Therapy", "Academic Leadership", "Academic leadership", "Research leadership", "Teaching design", "Work-integrated learning", "Creative arts therapies", "Person-centred counselling", "Arts-in-health practice" ], "skillCount" : 12, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306ca6f292fd229cfd5243", "title" : "Director of Health and Wellness", "company" : "Senior Lifestyle", "industry" : "Hospital And Health Care", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Health and Wellness in North Wales, United States, adjusted for industry and company size." }, "location" : "North Wales, PA, United States", "locations" : [ "North Wales", "PA", "United States" ], "certifications" : [ "LPN/LVN or RN license" ], "timestamp" : "2026-06-16T10:05:20.867", "fingerprint" : "84387643cb52efec6e1456a0bbf8d465f79fd2846021539b8cecd8378852ac4e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SeniorLifestyle1/744000132220246-director-of-health-and-wellness", "externalId" : "744000132220246", "industryFunction" : { }, "structuredLocations" : [ { "city" : "North Wales", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2109404,-75.2782317" } ], "locationText" : "North Wales, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "professionalSkills" : [ "Clinical budget management", "Resident assessment", "Care planning", "Staff training", "Regulatory compliance", "Documentation systems management" ], "hardSkillsList" : [ "Clinical documentation", "Budget management", "Staff scheduling", "Resident assessment", "Care plan development", "Staff training programs" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" }, { "name" : "Resident assessment", "level" : "intermediate" }, { "name" : "Care plan development", "level" : "intermediate" }, { "name" : "Staff training programs", "level" : "intermediate" } ], "majorSkills" : "Resident care standards, Regulatory compliance", "majorSkillsList" : [ "Resident care standards", "Regulatory compliance" ], "coreResponsibilities" : "Direct delivery of care, Coordinate family/resident care conferences, Serve as liaison between residents, families, and staff, Ensure residents are at appropriate levels of care, Manage clinical budget line items, Monitor documentation systems for timeframes, Write and review resident assessments/evaluations, Review resident care-plans, Assess potential residents for Assisted Living level, Perform professional and timely assessments, Schedule and conduct new resident orientation, Provide, plan, schedule, and monitor staff training, Manage and coordinate nursing and assisted living staff, Communicate resident health and safety information, Oversee staff schedules and daily assignments, Maintain a safe working environment, Ensure compliance with state regulatory requirements, Complete and file concern and incident reports, Conduct follow-up on incident reports, Assist in mock surveys, Perform other duties as assigned", "teamCollaboration" : "Liaison between residents, families, and staff; Work with residents, families, and staff; Communicate with staff and families", "domainKnowledge" : "Senior living resident care; Mandatory reporting to State", "domainList" : [ "senior-living-resident-care", "mandatory-reporting-to-state" ], "domainSpecificKnowledge" : [ "Senior living resident care", "Mandatory reporting to State" ], "documentationSkills" : "Clinical documentation; Resident assessments; Care-plans; Incident reports", "continuousLearning" : "Maintain CEU requirements; Attend required training; Attend in-service training; Attend staff meetings", "specialRequirements" : "24/7 on-call clinical support, Clean driving record", "qualificationsBasic" : "LPN/LVN or RN license required, Managed a clinical team, Experience with EMR/EHR systems, Valid driver's license", "qualificationsPreferred" : "Managed and developed complex teams, Hospital setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for directing the Health and Wellness Program and ensuring that Senior Lifestyle standards and state requirements for resident care are met. The Director of Health and Wellness will direct staff, ensure regulatory compliance and be responsible for the management of the clinical budget. * Directly oversee the delivery of care to Assisted Living residents to ensure that emotional, physical, psychological and safety needs are met through all program services and activities. * Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. Work with residents, families, and other staff to ensure that residents are at appropriate levels of care. * Manage labor costs, supplies, and other line items in clinical budget. * Monitor documentation systems to ensure that all regulatory timeframes for review of assessments and service plans are met and that resident needs are met. Write and review residents’ assessments/evaluations and care-plans with appropriate staff. * Assess/evaluate potential residents for Assisted Living level of care. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary. Schedule and conduct new resident orientation for all Assisted Living Residents. * Provide, plan, schedule, and monitor staff training programs and in-services for the Assisted Living staff including statutory or regulatory required training. Attend all required training, in-service, and staff meetings. * Manage and coordinate the work of all nursing and other assisted living staff, communicating pertinent resident health and safety information. This includes overseeing and/or completing staff schedules monthly and daily assignments. * Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. * Ensure compliance with all state regulatory requirements including mandatory reporting to State. Ensure that all concern and incident reports are completed, filed and that follow-up is conducted appropriately. * Assist and/or perform in mock surveys. * Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers while adhering to all policies, standards and procedures of Company. * Require 24/7 on-call clinical support. * Perform other duties as assigned. ## Qualifications * Managed a clinical team in a senior living or hospital setting. * LPN/ LVN or RN license required. * Must maintain CEU and other state requirements for the position. * Able to manage multiple high-level tasks such as scheduling staff; scheduling care conferences and maintaining communication with staff and families in a professional, positive manner. * Managed and developed complex teams. * Experience with EMR/EHR clinical documentation systems. * Exude energy, passion with a hospitality-focused mindset. * A passion for serving seniors and growing teams. * Always maintain a positive and friendly demeanor toward the residents and your co-workers. * Technology savvy and ability to adapt to a fast-paced environment. * Self-awareness organized and time management skills. * Must have a valid driver’s license with a clean driving record. ## Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.", "summaryDescription" : "Director of Health and Wellness at Senior Lifestyle. Skills: Resident care standards, Regulatory compliance. Direct delivery of care. Coordinate family/resident care conferences", "postedDate" : "2026-06-15T14:37:49.000", "createdAt" : "2026-06-16T00:14:48.543", "lastUpdated" : "2026-06-16T10:05:20.867", "ingestTimestamp" : "2026-06-16T00:14:48.543", "mongoId" : "6a306ca6f292fd229cfd5243", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Budget management", "Staff scheduling", "Resident assessment", "Care plan development", "Staff training programs", "Resident care standards", "Regulatory compliance", "Clinical budget management", "Care planning", "Staff training", "Documentation systems management", "Senior living resident care", "Mandatory reporting to State", "LPN/LVN or RN license" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305568f292fd229cf1f3da", "title" : "Director of Health and Wellness", "company" : "Senior Lifestyle", "industry" : "Hospital And Health Care", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Health and Wellness in North Wales, United States, adjusted for industry and company size." }, "location" : "North Wales, PA, United States", "locations" : [ "North Wales", "PA", "United States" ], "certifications" : [ "LPN/LVN license", "RN license", "CEU requirements" ], "timestamp" : "2026-06-16T10:03:25.749", "fingerprint" : "42a02e3177205f93f6770a75e1f45924a0b68fe57bdfa9192a2b4595721ca0ea", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SeniorLifestyle1/744000132220246-director-of-health-and-wellness", "externalId" : "744000132220246", "industryFunction" : { }, "structuredLocations" : [ { "city" : "North Wales", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2109404,-75.2782317" } ], "locationText" : "North Wales, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "technicalSkills" : "EMR, EHR", "professionalSkills" : [ "Clinical budget management", "Resident assessment", "Care plan development", "Regulatory compliance", "Incident reporting", "Mock surveys" ], "hardSkillsList" : [ "Clinical documentation", "Care coordination", "Budget management", "Staff scheduling" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Care coordination", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" } ], "majorSkills" : "Resident care standards, Clinical budget management", "majorSkillsList" : [ "Resident care standards", "Clinical budget management" ], "coreResponsibilities" : "Direct delivery of care, Coordinate family/resident care conferences, Serve as liaison between residents, families, staff, Ensure residents are at appropriate care levels, Manage clinical budget line items, Monitor documentation systems, Review assessments and service plans, Write resident assessments/evaluations, Review resident care-plans, Assess potential residents for Assisted Living, Perform resident assessments professionally and timely, Schedule new resident orientation, Conduct new resident orientation, Plan staff training programs, Schedule staff training programs, Monitor staff training programs, Provide statutory or regulatory training, Attend required training, Attend in-service meetings, Attend staff meetings, Manage nursing staff work, Coordinate assisted living staff work, Communicate resident health and safety information, Oversee staff schedules, Complete staff schedules, Assign daily tasks, Maintain safe working environment, Prevent accidents, Preserve equipment, Achieve safe working practices, Ensure compliance with state regulatory requirements, Report to State, Complete concern reports, Complete incident reports, File concern reports, File incident reports, Conduct follow-up on reports, Perform mock surveys, Adhere to all policies, Adhere to all standards, Adhere to all procedures", "teamCollaboration" : "Liaison between residents, families, staff; Coordinate with Executive Director; Work with other staff", "domainKnowledge" : "Senior living resident care; State regulatory requirements", "domainList" : [ "senior-living-resident-care", "state-regulatory-requirements" ], "domainSpecificKnowledge" : [ "Senior living resident care", "State regulatory requirements" ], "documentationSkills" : "Clinical documentation; Resident assessments; Service plans; Care-plans; Incident reports", "specialRequirements" : "24/7 on-call clinical support, Valid driver's license, Clean driving record, COVID-19 vaccination proof", "qualificationsBasic" : "LPN/LVN or RN license required, Managed a clinical team, Managed and developed complex teams, Experience with EMR/EHR systems, Valid driver's license", "qualificationsPreferred" : "Experience in a senior living setting, Hospital setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for directing the Health and Wellness Program and ensuring that Senior Lifestyle standards and state requirements for resident care are met. The Director of Health and Wellness will direct staff, ensure regulatory compliance and be responsible for the management of the clinical budget. * Directly oversee the delivery of care to Assisted Living residents to ensure that emotional, physical, psychological and safety needs are met through all program services and activities. * Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. Work with residents, families, and other staff to ensure that residents are at appropriate levels of care. * Manage labor costs, supplies, and other line items in clinical budget. * Monitor documentation systems to ensure that all regulatory timeframes for review of assessments and service plans are met and that resident needs are met. Write and review residents’ assessments/evaluations and care-plans with appropriate staff. * Assess/evaluate potential residents for Assisted Living level of care. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary. Schedule and conduct new resident orientation for all Assisted Living Residents. * Provide, plan, schedule, and monitor staff training programs and in-services for the Assisted Living staff including statutory or regulatory required training. Attend all required training, in-service, and staff meetings. * Manage and coordinate the work of all nursing and other assisted living staff, communicating pertinent resident health and safety information. This includes overseeing and/or completing staff schedules monthly and daily assignments. * Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. * Ensure compliance with all state regulatory requirements including mandatory reporting to State. Ensure that all concern and incident reports are completed, filed and that follow-up is conducted appropriately. * Assist and/or perform in mock surveys. * Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers while adhering to all policies, standards and procedures of Company. * Require 24/7 on-call clinical support. * Perform other duties as assigned. ## Qualifications * Managed a clinical team in a senior living or hospital setting. * LPN/ LVN or RN license required. * Must maintain CEU and other state requirements for the position. * Able to manage multiple high-level tasks such as scheduling staff; scheduling care conferences and maintaining communication with staff and families in a professional, positive manner. * Managed and developed complex teams. * Experience with EMR/EHR clinical documentation systems. * Exude energy, passion with a hospitality-focused mindset. * A passion for serving seniors and growing teams. * Always maintain a positive and friendly demeanor toward the residents and your co-workers. * Technology savvy and ability to adapt to a fast-paced environment. * Self-awareness organized and time management skills. * Must have a valid driver’s license with a clean driving record. ## Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.", "summaryDescription" : "Director of Health and Wellness at Senior Lifestyle. Skills: Resident care standards, Clinical budget management. Direct delivery of care. Coordinate family/resident care conferences", "postedDate" : "2026-06-15T14:37:49.000", "createdAt" : "2026-06-15T23:44:24.094", "lastUpdated" : "2026-06-16T10:03:25.749", "ingestTimestamp" : "2026-06-15T23:44:24.094", "mongoId" : "6a305568f292fd229cf1f3da", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Care coordination", "Budget management", "Staff scheduling", "Resident care standards", "Clinical budget management", "Resident assessment", "Care plan development", "Regulatory compliance", "Incident reporting", "Mock surveys", "Senior living resident care", "State regulatory requirements", "LPN/LVN license", "RN license", "CEU requirements" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "maintain accurate records of client interactions and bookings jobs", "metadata" : { "title" : "maintain accurate records of client interactions and bookings" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 37760, "totalPages" : 756, "hasNext" : true, "hasPrevious" : false } }

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Powerplant Records Specialist - MIA

Director of Client Success

Events and Client Experience Manager

Events and Client Experience Manager

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Director of Client Success, Partners

Medical Records Rep II

Book Editor

Program Specialist of Client Engagement

Director of Client Services

Director of Warehouse and Distribution

Police Records Specialist

Professor of Counselling and Head of Discipline (Art Therapy and Counselling)

Director of Health and Wellness

Director of Health and Wellness

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