Amazon.com Services LLC

Technology

SoftwareDevelopmentEngineer,CIAInteractions

$70–194k Austin, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Software Development Engineer, CIA Interactions at Amazon.com Services LLC. Skills: AI agents, Network automation, Full-stack development. Design full-stack tools. Build full-stack tools”

What You'll Achieve.

Reduce toil for engineers

Industry & Context.

Technology
Problems you'll solve

Debugging; Root cause analysis

What They're Looking For.

Must Have

3+ years software development experience, 2+ years system design experience, Experience programming one language, Bachelor's degree in computer science

Nice to Have

3+ years full SDLC experience

What You'll Do.

Design full-stack tools

Build full-stack tools

Operate full-stack tools

Automate operational workflows

Partner with Network Engineers

Partner with Systems Engineers

Partner with Product Managers

Translate pain points

Contribute to product portfolio

Own features end-to-end

Uphold security standards

Uphold reliability standards

Ensure context-aware access

Participate in design reviews

Drive operational excellence

Improve on-call practices

How You'll Work.

Team & Collaboration

Network Engineers; Systems Engineers; Product Managers

Full Job Description

Join Amazon's CIA Interactions Team and build the AI-powered tools that run Amazon's global network at scale. As an SDE II, you'll design and ship products that automate network infrastructure management across thousands of Amazon fulfillment centers worldwide, putting LLM technology directly in the hands of network engineers. Our team owns a diverse portfolio of high-impact products: Turbo AI, an intelligent autonomous agent that reasons across Amazon's internal operational data to answer complex engineering questions; Imperium Inspector, an LLM-powered debugging service that eliminates hours of manual log analysis for network operators; Imperium UI, the single-pane-of-glass web platform for visualizing and executing network deployments globally; Cafe CLI, the command-line backbone engineers rely on daily to manage network infrastructure; and Fine-Grained Access Control (FGAC), the dynamic authorization system that governs safe, context-aware access across all Imperium services. We are also actively building the next generation of AI agents, including Imperium Assistant and Imperium Inspector Agent on top of our Turbo Agent Service (TAS) platform. What makes this team unique is the breadth of the work. In a single sprint, you might ship a new AI agent, improve a React-based dashboard used by hundreds of engineers, harden an authorization policy in FGAC, or build a CLI command that eliminates a manual operational burden. You will own your solutions end-to-end from design to production on a modern AWS stack including ECS Fargate, Bedrock, DynamoDB, OpenSearch, and Lambda. We are a team that moves fast, obsesses over customer experience, and believes that the best infrastructure automation should be seamless. If you're passionate about applying AI to real operational problems and want to see your work directly reduce toil for engineers at Amazon scale, this is the team for you. Key job responsibilities - You will design, build, and operate full-stack tools and AI-powe

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