{ "count" : 65116, "data" : [ { "id" : "6a2cd5f974d8ee00a0a3c9c7", "title" : "VP of Health Plan Partnerships", "company" : "AnswersNow", "industry" : "Partnerships", "salary" : { "min" : 171000.0, "max" : 199500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T02:35:55.623", "fingerprint" : "963ab3edbdafb024fb7e1684f794d04d9af7040d78b7cac278a59c46481991a1", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/AnswersNow/7329583a-19ac-43c8-9ab1-ec449e44dccd/application", "externalId" : "7329583a-19ac-43c8-9ab1-ec449e44dccd", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "technicalSkills" : "SQL, Mode, Tableau, Looker, Amazon QuickSight, AWS", "professionalSkills" : [ "Data analysis", "Business intelligence", "Data modeling", "Report validation", "Cross-functional alignment", "Team management", "Hiring", "Onboarding", "Stakeholder management", "Requirements translation", "Data dictionary maintenance", "Ad hoc analysis" ], "hardSkillsList" : [ "Data analytics", "Business intelligence", "SQL query writing", "Data model design", "Report validation", "BI migration", "Metric definition", "Data dictionary management" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Data analytics", "level" : "intermediate" }, { "name" : "Business intelligence", "level" : "intermediate" }, { "name" : "SQL query writing", "level" : "intermediate" }, { "name" : "Data model design", "level" : "intermediate" }, { "name" : "Report validation", "level" : "intermediate" }, { "name" : "BI migration", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Data dictionary management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Health plan sales, Contract negotiation, Value-based care, Revenue growth, Data leadership", "majorSkillsList" : [ "Health plan sales", "Contract negotiation", "Value-based care", "Revenue growth", "Data leadership" ], "coreResponsibilities" : "Develop health plan contracts, Pursue health plan contracts, Close health plan contracts, Drive revenue growth, Manage contractor data analyst, Manage future analysts, Set clear expectations, Provide regular feedback, Create development paths, Hire analysts, Onboard analysts, Define team skills, Define team standards, Partner with engineering leadership, Partner with product leadership, Partner with clinical leadership, Ensure data team alignment, Own Mode-to-QuickSight migration, Lead Mode audit, Document existing BI, Assess BI usage, Drive BI rationalization, Oversee dashboard buildout, Ensure dashboard accuracy, Ensure dashboard adoption, Ensure dashboard maintenance, Drive reporting consistency, Own data definitions process, Facilitate working sessions, Establish metric definitions, Document metric definitions, Translate business questions, Create reporting requirements, Serve as bridge, Maintain data dictionary, Ensure definitions accessible, Ensure definitions versioned, Enforce definitions in reporting, Write SQL, Review data models, Validate reports, Perform ad hoc analysis, Review analyst work product, Maintain high bar for accuracy, Maintain high bar for clarity", "teamCollaboration" : "Cross-functional alignment; 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Exceed 50% TAM in states; Target 80%+ TAM at maturity; Increase company revenue; Increase VBC contract revenue", "qualificationsBasic" : "6+ years experience data, analytics, or BI, 2+ years management or lead role, SQL skills, Proven experience leading BI migration, Track record driving cross-functional alignment, Experience managing analysts, Written and verbal communication skills, Comfort in startup environment", "qualificationsPreferred" : "Amazon QuickSight experience, AWS data ecosystem familiarity, Healthcare data environment experience, Dbt familiarity, Dimensional modeling concepts, Clinical data experience, Outcomes reporting experience, Payor-facing analytics experience, Building data function from early stage", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "VP of Health Plan Partnerships Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: The Vice President of Health Plan Partnerships is a critical component of AnswersNow’s mission to be the leading solution for high-quality, virtual Autism therapy in the United States, and will be instrumental in executing on the company’s strategy. The role will be responsible for developing, pursuing, and closing new health plan contracts to drive sustainable revenue growth for AnswersNow in line with the company’s national expansion strategy. The VP, Health Plan Partnerships will bring a deep understanding of the health plan market and landscape, a proven track record in closing complex B2B health plan sales, negotiating contracts, and expertise in value-based care (VBC), positioning AnswersNow as the preferred ABA partner for health plans. This role will report to the Senior Vice President, Health Plan Partnerships. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - 6+ years of experience in data, analytics, or business intelligence — with at least 2 years in a management or lead role - Strong SQL skills — you can write and review queries, understand data model design, and validate report logic yourself - Proven experience leading a BI migration or platform transition (Mode, Tableau, Looker, or similar to a new environment) - Track record of driving cross-functional alignment on data definitions — you've facilitated the messy conversations and gotten teams to agree - Experience managing analysts: setting expectations, giving feedback, and growing people - Strong written and verbal communication skills — you can translate a business question into a data requirement and a data result into a business insight - Comfort in a startup environment where process is still being built and priorities shift - Experience with Amazon QuickSight or strong AWS data ecosystem familiarity is a significant plus - Healthcare or regulated data environment experience is a plus Nice to have: - Familiarity with dbt (data build tool) and dimensional modeling concepts - Experience with clinical data, outcomes reporting, or payor-facing analytics - Background in building a data function from early stage — you've hired the first analysts and defined the first processes What You’ll Do Team Leadership & Management - Directly manage the contractor data analyst and future analysts as the team scales - Set clear expectations, provide regular feedback, and create development paths for data team members - Hire and onboard analysts as the function grows, defining the skills and standards the team will be held to - Partner with engineering, product, and clinical leadership to ensure the data team is aligned to business priorities BI Execution & Migration - Own the Mode-to-QuickSight migration timeline and delivery — in partnership with the BI Engineer who owns the technical layer - Lead the Mode audit: document what exists, assess what's actively used and trusted, and drive rationalization decisions with stakeholders - Oversee the five-domain dashboard buildout from requirements through delivery, ensuring dashboards are accurate, adopted, and maintained - Drive consistency in reporting: ensure every dashboard and report reflects aligned metric definitions across teams Definitions & Cross-Functional Alignment - Own the data definitions process: facilitate cross-functional working sessions to establish and document agreed definitions for core metrics - Translate business questions into reporting requirements that the BI Engineer and analysts can execute against - Serve as the bridge between business stakeholders who need answers and the data team that builds the infrastructure to surface them - Maintain a living data dictionary and ensure definitions are accessible, versioned, and enforced in reporting Hands-On Data Leadership - This is a hands-on manager role — you should be comfortable writing SQL, reviewing data models, and validating reports yourself when the work requires it - Perform or oversee ad hoc analysis to answer urgent business questions when the analyst team is at capacity - Review and validate analyst work product before it goes to stakeholders, maintaining a high bar for accuracy and clarity - Partner with the BI Engineer on data model design decisions that affect reporting quality and consistency Success Indicators: - You produce meaningful new leads and customer meeting volume consistently each quarter. - You sign at least 3-4 net new health plan contracts per quarter. - Total addressable market exceeds 50% in all states, with a target of 80%+ at market maturity. - The company’s total revenue and percentage of revenue from VBC contracts increases in your assigned health plan accounts. - You are a driven, high-expectation, and intellectually curious producer who both advances the company’s growth, brand, and culture. What we Offer - $171,000- $199,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "VP of Health Plan Partnerships at AnswersNow. Skills: Health plan sales, Contract negotiation, Value-based care, Revenue growth, Data leadership. Develop health plan contracts. 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], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Data analytics, BI migration, Team leadership", "majorSkillsList" : [ "Data analytics", "BI migration", "Team leadership" ], "coreResponsibilities" : "Manage data analyst, Set clear expectations, Provide regular feedback, Create development paths, Hire analysts, Onboard analysts, Define team skills, Define team standards, Align data team, Own migration timeline, Deliver migration, Lead Mode audit, Document existing BI, Assess BI usage, Drive rationalization decisions, Oversee dashboard buildout, Ensure dashboard accuracy, Ensure dashboard adoption, Ensure dashboard maintenance, Drive reporting consistency, Own data definitions process, Establish agreed definitions, Document agreed definitions, Translate business questions, Execute reporting requirements, Bridge business stakeholders, Build data infrastructure, Surface data, Write SQL, Review data models, Validate reports, Perform ad hoc 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Produce customer meeting volume; Sign net new health plan contracts; Increase total addressable market; Increase revenue from VBC contracts", "qualificationsBasic" : "6+ years data experience, 2+ years management experience, SQL skills, BI migration experience, Cross-functional alignment experience, Manage analysts experience, Written communication skills, Verbal communication skills, Startup environment comfort", "qualificationsPreferred" : "Amazon QuickSight experience, AWS data ecosystem familiarity, Dbt familiarity, Dimensional modeling concepts, Clinical data experience, Outcomes reporting experience, Payor-facing analytics experience, Building data function experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "VP of Health Plan Partnerships Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: The Vice President of Health Plan Partnerships is a critical component of AnswersNow’s mission to be the leading solution for high-quality, virtual Autism therapy in the United States, and will be instrumental in executing on the company’s strategy. The role will be responsible for developing, pursuing, and closing new health plan contracts to drive sustainable revenue growth for AnswersNow in line with the company’s national expansion strategy. The VP, Health Plan Partnerships will bring a deep understanding of the health plan market and landscape, a proven track record in closing complex B2B health plan sales, negotiating contracts, and expertise in value-based care (VBC), positioning AnswersNow as the preferred ABA partner for health plans. This role will report to the Senior Vice President, Health Plan Partnerships. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - 6+ years of experience in data, analytics, or business intelligence — with at least 2 years in a management or lead role - Strong SQL skills — you can write and review queries, understand data model design, and validate report logic yourself - Proven experience leading a BI migration or platform transition (Mode, Tableau, Looker, or similar to a new environment) - Track record of driving cross-functional alignment on data definitions — you've facilitated the messy conversations and gotten teams to agree - Experience managing analysts: setting expectations, giving feedback, and growing people - Strong written and verbal communication skills — you can translate a business question into a data requirement and a data result into a business insight - Comfort in a startup environment where process is still being built and priorities shift - Experience with Amazon QuickSight or strong AWS data ecosystem familiarity is a significant plus - Healthcare or regulated data environment experience is a plus Nice to have: - Familiarity with dbt (data build tool) and dimensional modeling concepts - Experience with clinical data, outcomes reporting, or payor-facing analytics - Background in building a data function from early stage — you've hired the first analysts and defined the first processes What You’ll Do Team Leadership & Management - Directly manage the contractor data analyst and future analysts as the team scales - Set clear expectations, provide regular feedback, and create development paths for data team members - Hire and onboard analysts as the function grows, defining the skills and standards the team will be held to - Partner with engineering, product, and clinical leadership to ensure the data team is aligned to business priorities BI Execution & Migration - Own the Mode-to-QuickSight migration timeline and delivery — in partnership with the BI Engineer who owns the technical layer - Lead the Mode audit: document what exists, assess what's actively used and trusted, and drive rationalization decisions with stakeholders - Oversee the five-domain dashboard buildout from requirements through delivery, ensuring dashboards are accurate, adopted, and maintained - Drive consistency in reporting: ensure every dashboard and report reflects aligned metric definitions across teams Definitions & Cross-Functional Alignment - Own the data definitions process: facilitate cross-functional working sessions to establish and document agreed definitions for core metrics - Translate business questions into reporting requirements that the BI Engineer and analysts can execute against - Serve as the bridge between business stakeholders who need answers and the data team that builds the infrastructure to surface them - Maintain a living data dictionary and ensure definitions are accessible, versioned, and enforced in reporting Hands-On Data Leadership - This is a hands-on manager role — you should be comfortable writing SQL, reviewing data models, and validating reports yourself when the work requires it - Perform or oversee ad hoc analysis to answer urgent business questions when the analyst team is at capacity - Review and validate analyst work product before it goes to stakeholders, maintaining a high bar for accuracy and clarity - Partner with the BI Engineer on data model design decisions that affect reporting quality and consistency Success Indicators: - You produce meaningful new leads and customer meeting volume consistently each quarter. - You sign at least 3-4 net new health plan contracts per quarter. - Total addressable market exceeds 50% in all states, with a target of 80%+ at market maturity. - The company’s total revenue and percentage of revenue from VBC contracts increases in your assigned health plan accounts. - You are a driven, high-expectation, and intellectually curious producer who both advances the company’s growth, brand, and culture. What we Offer - $171,000- $199,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "VP of Health Plan Partnerships at AnswersNow. Skills: Data analytics, BI migration, Team leadership. Manage data analyst. 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Develop Global Fund Cycle 8 (GC8) TB/HIV", "createdAt" : "2026-06-14T21:29:33.148", "lastUpdated" : "2026-06-16T03:28:03.138", "ingestTimestamp" : "2026-06-14T21:29:33.148", "mongoId" : "69faf7f84c40e2acd18676bd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "TB/HIV", "Global Fund Cycle 8" ], "skillCount" : 2, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a307a95f292fd229c03da19", "title" : "Chief of Staff to the CEO", "company" : "Top Shelf Collective", "industry" : "Retail", "salary" : { "min" : 2000000.0, "max" : 3500000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Chief of Staff in Manila, Philippines, adjusted for the retail industry and a top-tier company." }, "location" : "Manila, Manila, Philippines", "locations" : [ "Manila", "Manila", "Philippines" ], "timestamp" : "2026-06-16T11:00:19.579", "fingerprint" : "1c85fdaa2fe01fa3d5aa7729f71af041beb4a7195ceff33d4174069089d830f8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/freshprints/jobs/6030437004", "externalId" : "6030437004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manila", "state" : "Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.5904492,120.9803621" } ], "locationText" : "Manila, Manila, Philippines", "employmentType" : "FULL_TIME", "technicalSkills" : "Google Workspace, Microsoft Office", "professionalSkills" : [ "Project management", "Business analysis", "Process improvement", "Vendor evaluation", "Operational reporting" ], "hardSkillsList" : [ "Executive support", "Calendar management", "Meeting summaries", "Project coordination", "Deliverable tracking", "Research", "Business analysis", "Workflow improvement", "SOP creation", "Process documentation", "AI implementation", "Automation solutions", "Technology adoption" ], "softSkillsList" : [ "Resourceful", "Curious", "Accountable", "Independent" ], "hardSkills" : [ { "name" : "Executive support", "level" : "intermediate" }, { "name" : "Calendar management", "level" : "intermediate" }, { "name" : "Meeting summaries", "level" : "intermediate" }, { "name" : "Project coordination", "level" : "intermediate" }, { "name" : "Deliverable tracking", "level" : "intermediate" }, { "name" : "Research", "level" : "intermediate" }, { "name" : "Business analysis", "level" : "intermediate" }, { "name" : "Workflow improvement", "level" : "intermediate" }, { "name" : "SOP creation", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" }, { "name" : "AI implementation", "level" : "intermediate" }, { "name" : "Automation solutions", "level" : "intermediate" }, { "name" : "Technology adoption", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Resourceful" }, { "name" : "Curious" }, { "name" : "Accountable" }, { "name" : "Independent" } ], "majorSkills" : "Executive Operations, Project Management, Business Analysis, Process Improvement", "majorSkillsList" : [ "Executive Operations", "Project Management", "Business Analysis", "Process Improvement" ], "coreResponsibilities" : "Manage executive communications, Organize executive inbox, Follow up on executive actions, Coordinate executive calendars, Schedule meetings and appointments, Manage recurring priorities, Prepare meeting summaries, Prepare reports, Prepare internal documentation, Prioritize competing requests, Ensure key initiatives remain on track, Serve as operational partner to CEO, Coordinate projects from planning through execution, Track project deliverables, Track project deadlines, Track action items, Track stakeholder responsibilities, Follow up with stakeholders to ensure progress, Support implementation of strategic initiatives, Support operational improvements, Assist with new business initiatives, Assist with research projects, Assist with special assignments, Conduct research on vendors, Conduct research on products, Conduct research on services, Conduct research on technology solutions, Conduct research on business opportunities, Gather information for recommendations, Provide organized recommendations to leadership, Assist with vendor evaluations, Assist with RFP creation, Assist with solution comparisons, Analyze operational reports, Identify trends in reports, Identify risks in reports, Identify opportunities in reports, Support decision-making through research, Support decision-making through documentation, Support decision-making through analysis, Identify workflow inefficiencies, Identify workflow improvement opportunities, Create SOPs, Maintain SOPs, Create process documentation, Maintain process documentation, Create operational playbooks, Maintain operational playbooks, Assist with system implementation, Assist with tool implementation, Assist with operational improvement implementation, Standardize recurring processes across businesses, Ensure effective information flow between teams, Ensure effective communication flow between teams, Research and recommend productivity tools, Research and recommend efficiency tools, Assist with AI implementation, Assist with automation solution implementation, Document workflows, Support technology adoption initiatives, Identify opportunities to streamline repetitive tasks, Identify opportunities to streamline manual processes, Support initiatives across multiple businesses, Coordinate with vendors, Coordinate with partners, Coordinate with consultants, Coordinate with service providers, Assist with operational reporting, Assist with project reporting", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; External stakeholders; Multiple businesses", "projectManagementSkills" : [ "Project management", "Agile", "Scrum", "Roadmap planning", "Kanban" ], "domainKnowledge" : "Retail operations; Hospitality operations; Specialty services; Community ventures; Business portfolio management", "domainList" : [ "retail-operations", "hospitality-operations", "specialty-services", "community-ventures", "business-portfolio-management" ], "domainSpecificKnowledge" : [ "Retail operations", "Hospitality operations", "Specialty services", "Community ventures", "Business portfolio management" ], "toolProficiency" : [ "Google Workspace", "Microsoft Office", "ChatGPT", "Claude", "Gemini" ], "communicationSkills" : "Executive communications; Meeting summaries; Internal documentation; Verbal communication; Written communication", "documentationSkills" : "SOP creation; Process documentation; Operational playbooks", "continuousLearning" : "Gain exposure to business operations; Gain exposure to projects; Gain exposure to leadership initiatives", "innovationCreativity" : "Implement AI and automation solutions; Streamline repetitive tasks; Streamline manual processes", "problemSolvingSkills" : "Problem-solving; Research; Analytical skills; Identify inefficiencies; Identify opportunities", "specialRequirements" : "Monday-Friday, 8:00 AM - 5:00 PM EST, Full-time remote role", "outcomesObjectives" : "Improve business processes; Ensure initiatives move forward; Create structure; Improve efficiency; Remove operational bottlenecks; Ensure progress on deliverables; Support strategic initiatives; Support operational improvements; Support new business initiatives; Provide organized recommendations; Improve workflows; Standardize recurring processes; Ensure effective information flow; Ensure effective communication flow; Improve productivity; Improve efficiency; Streamline repetitive tasks; Streamline manual processes; Improve operations; Implement systems; Support business growth", "qualificationsBasic" : "4+ years of experience in operations, project management, executive support, business operations, or similar, Exceptional written and verbal English communication skills, Organizational and time management abilities, Demonstrated ability to manage multiple priorities simultaneously, Problem-solving, research, and analytical skills, High level of accountability and ownership, Ability to work independently and proactively identify solutions, Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools", "qualificationsPreferred" : "Experience supporting founders, executives, or business owners, Experience working in entrepreneurial, startup, or small business environments, Experience creating SOPs and operational documentation, Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms, Exposure to vendor management, procurement, operations, or process improvement, Experience coordinating multiple projects across different departments or business units", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier. At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! \uD83D\uDE0A Please note: To ensure we find the best technical fit, our process will have a practical skills assessment prior to interviews. ABOUT TOP SHELF COLLECTIVE Top Shelf Collective is a family of locally owned businesses based in Jackson Hole, Wyoming. The organization operates a diverse portfolio of companies, including The Liquor Store & Wine Loft of Jackson Hole, Jackson Hole Marketplace, The Vault of Jackson Hole, Jackson Hole Gift Baskets, Jackson Hole Wine Club, and Jackson Hole Connection. Led by entrepreneur Stephan Abrams, Top Shelf Collective is built on a commitment to customer service, community involvement, operational excellence, and continuous improvement. With businesses spanning retail, hospitality, specialty services, and community-focused ventures, the organization is focused on creating exceptional experiences while continuing to grow and evolve. ROLE OVERVIEW The Chief of Staff serves as a trusted operational partner to the CEO, helping manage priorities, execute projects, improve business processes, and ensure important initiatives move forward. This role sits at the intersection of executive support, operations, project management, business analysis, and process improvement. The Chief of Staff will work directly with the CEO across multiple businesses and initiatives, helping create structure, improve efficiency, and remove operational bottlenecks. This is a highly dynamic role requiring strong business judgment, exceptional organization, proactive communication, and the ability to independently drive work forward with minimal oversight. The ideal candidate is resourceful, curious, highly accountable, and thrives in fast-moving environments where priorities can shift quickly. KEY RESPONSIBILITIES Executive Operations & Support Manage executive communications, inbox organization, and follow-up actions. Coordinate calendars, meetings, appointments, and recurring priorities. Prepare meeting summaries, reports, and internal documentation. Help prioritize competing requests and ensure key initiatives remain on track. Serve as a trusted operational partner to the CEO across multiple areas of the business. Project Management & Special Initiatives Coordinate and manage projects from planning through execution. Track deliverables, deadlines, action items, and stakeholder responsibilities. Follow up with internal and external stakeholders to ensure progress. Support implementation of strategic initiatives and operational improvements. Assist with new business initiatives, research projects, and special assignments. Research & Business Analysis Conduct research on vendors, products, services, technology solutions, and business opportunities. Gather information and provide organized recommendations to leadership. Assist with vendor evaluations, RFP creation, and solution comparisons. Analyze operational reports and identify trends, risks, or opportunities. Support decision-making through research, documentation, and analysis. Operations & Process Improvement Identify inefficiencies and opportunities to improve workflows. Create and maintain SOPs, process documentation, and operational playbooks. Assist with implementation of systems, tools, and operational improvements. Help standardize recurring processes across multiple businesses. Ensure information and communication flow effectively between teams. Technology & AI Enablement Research and recommend tools that improve productivity and efficiency. Assist with implementation of AI and automation solutions. Document workflows and support technology adoption initiatives. Help identify opportunities to streamline repetitive tasks and manual processes. Cross-Functional Business Support Support initiatives across multiple businesses within the Top Shelf Collective portfolio. Coordinate with vendors, partners, consultants, and service providers. Assist with operational reporting, project tracking, and administrative workflows. Take ownership of recurring responsibilities and continuously improve them over time. REQUIRED QUALIFICATIONS 4+ years of experience in operations, project management, executive support, business operations, or a similar role. Exceptional written and verbal English communication skills. Strong organizational and time management abilities. Demonstrated ability to manage multiple priorities simultaneously. Strong problem-solving, research, and analytical skills. High level of accountability and ownership. Ability to work independently and proactively identify solutions. Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools. PREFERRED QUALIFICATIONS Experience supporting founders, executives, or business owners. Experience working in entrepreneurial, startup, or small business environments. Experience creating SOPs and operational documentation. Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms. Exposure to vendor management, procurement, operations, or process improvement. Experience coordinating multiple projects across different departments or business units. IDEAL CANDIDATE PROFILE Proactive and highly resourceful. Naturally curious with a strong desire to learn. Comfortable operating in ambiguity and figuring things out independently. Strong attention to detail and follow-through. Excellent communicator who keeps stakeholders informed and aligned. Able to balance strategic thinking with hands-on execution. Process-oriented while remaining flexible and adaptable. Takes ownership of outcomes rather than simply completing assigned tasks. Excited by the opportunity to work directly with a business owner and support multiple projects. growing businesses. COMPENSATION & BENEFITS Environment: Work directly with the CEO of a growing portfolio of locally owned businesses and gain exposure to a wide variety of business operations, projects, and leadership initiatives. Type: Full-time remote role. Shift: Monday–Friday, 8:00 AM – 5:00 PM EST. Opportunity: Play a key role in improving operations, implementing systems, and supporting business growth across multiple companies. rd Time/NY (EST) business hours.", "summaryDescription" : "Chief of Staff to the CEO at Top Shelf Collective. Skills: Executive Operations, Project Management, Business Analysis, Process Improvement. Manage executive communications. Organize executive inbox", "postedDate" : "2026-06-16T01:20:02.895", "createdAt" : "2026-06-16T01:20:02.895", "lastUpdated" : "2026-06-16T11:00:19.579", "ingestTimestamp" : "2026-06-16T01:20:02.895", "mongoId" : "6a307a95f292fd229c03da19", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Executive support", "Calendar management", "Meeting summaries", "Project coordination", "Deliverable tracking", "Research", "Business analysis", "Workflow improvement", "SOP creation", "Process documentation", "AI implementation", "Automation solutions", "Technology adoption", "Resourceful", "Curious", "Accountable", "Independent", "Executive Operations", "Project Management", "Business Analysis", "Process Improvement", "Project management", "Process improvement", "Vendor evaluation", "Operational reporting", "Agile", "Scrum", "Roadmap planning", "Kanban", "Retail operations", "Hospitality operations", "Specialty services", "Community ventures", "Business portfolio management", "Google Workspace", "Microsoft Office", "ChatGPT", "Claude", "Gemini" ], "skillCount" : 39, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c939174d8ee00a0988660", "title" : "Operation Plan Coordinator", "company" : "Ocado Group", "industry" : "Logistics", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Logistics in India, adjusted for mid-seniority and a large company size." }, "location" : "Honda - Aeon CFC1", "locations" : [ "Honda - Aeon CFC1" ], "timestamp" : "2026-06-16T03:08:40.591", "fingerprint" : "ed8ae2539950a7aa9c1d1a065c50f79c7e54c3dbbf78d01abf8bce984267097c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.ocadogroup.com/jobs/details?gh_jid=4781899101&gh_jid=4781899101", "externalId" : "4781899101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "honda", "state" : "tolima department", "country" : "colombia", "continent" : "south america", "source" : "locations-index", "geo" : "5.20856,-74.73584" } ], "locationText" : "honda, tolima department, colombia", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Data analysis", "Maintenance planning", "Document creation", "Document revision", "Training planning", "Information gathering", "Tool management", "Consumable management", "Purchase planning", "5S activities" ], "softSkillsList" : [ "Interpersonal skills", "Teamwork", "Problem solving", "Adaptability" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Maintenance planning", "level" : "intermediate" }, { "name" : "Document creation", "level" : "intermediate" }, { "name" : "Document revision", "level" : "intermediate" }, { "name" : "Training planning", "level" : "intermediate" }, { "name" : "Information gathering", "level" : "intermediate" }, { "name" : "Tool management", "level" : "intermediate" }, { "name" : "Consumable management", "level" : "intermediate" }, { "name" : "Purchase planning", "level" : "intermediate" }, { "name" : "5S activities", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Teamwork" }, { "name" : "Problem solving" }, { "name" : "Adaptability" } ], "majorSkills" : "Operational efficiency, Process improvement, Cross-functional collaboration", "majorSkillsList" : [ "Operational efficiency", "Process improvement", "Cross-functional collaboration" ], "coreResponsibilities" : "Analyze previous day's performance, Create and revise procedures, Develop training plans, Escalate issues to UK, Gather data to improve reliability, Coordinate with shift teams, Coordinate with other departments, Manage tools and consumables, Plan purchases for tools, Implement daily 5S activities, Participate in new equipment projects, Lead assigned areas in projects", "teamCollaboration" : "Japanese team members; Clients; Global CFC colleagues; Engineering Operations group; Operations Manager; Team Manager; Technicians; Senior Technicians; Overseas Operations Experts", "projectManagementSkills" : [ "Project participation" ], "domainKnowledge" : "Logistics operations; Warehouse operations", "domainList" : [ "logistics-operations", "warehouse-operations" ], "domainSpecificKnowledge" : [ "Logistics operations", "Warehouse operations" ], "communicationSkills" : "Client communication; Overseas communication", "documentationSkills" : "Procedure documentation", "continuousLearning" : "Training programs", "innovationCreativity" : "Introduce new equipment; Introduce new systems", "problemSolvingSkills" : "Problem resolution; Information analysis", "outcomesObjectives" : "Improve daily receiving operations efficiency; Improve daily shipping operations efficiency; Improve equipment operational reliability", "qualificationsBasic" : "Native Japanese speaking, reading, and writing ability, Business level English", "qualificationsPreferred" : "Knowledge and experience analyzing and solving problems in the field, Communication and teamwork skills, Experience with systems or equipment projects", "workSiteFlexibility" : "Onsite", "rawDescription" : "職務タイトルオペレーションプランコーディネーター (Operation Plan Coordinator) レポートラインチームマネージャー所属グループエンジニアリングオペレーション概要物流倉庫 (以下、CFC）において、日々確実にお客様に商品をお届けするために、日本のチームメンバー、クライアント、UKを始めとする全世界のCFCの同僚と協働しながら、日々の入荷・出荷オペレーションの効率を上げる。具体的な業務としては、オペレーションに関する手順書などを作成したり、メンテナンス計画を立てたり、オペレーション上の問題を解決するために情報収集をしたり、UKのエキスパートから意見を求めたり、などである。文系・理系、女性・男性、関係なく、以下の行動特性を持った方であれば、活躍できるポジションです。主な仕事相手 CFCではEngineering Operationsというグループに所属し、以下のメンバーと日々一緒に仕事をします。　オペレーションマネージャー（上司の上司）　チームマネージャー（上司）　テクニシャン/シニアテクニシャン　海外のオペレーションエキスパート役割及び責任日々前日の実績を分析し、メンテナンス計画を立てる。手順書などの文書を、作成・改訂をし、必要に応じてトレーニング計画を立てる。 CFC内で解決出来ない問題に対し、UKへエスカレーションを行い、UKおよび他国メンバーやサプライヤーとともに、問題を解決に導く信頼性を向上させるために必要なデータを収集したり、分析したりする。各シフトチームや他部署と連携を図りつつ、設備稼働の信頼性を向上させる工具・消耗品を管理し、必要に応じて、購入計画を立てる。現場の日々の５S活動（整理・整頓・清掃・清潔・しつけ）を実施する。最新の設備やシステムを導入するプロジェクトに参加し、担当エリアをリードする。必要な知識、技術及び経験手順書などが日本語で書かれており、また、クライアントと日本語でコミュニケーションをとるため、ネイティブな日本語を話し、読み書きする力は必須である。また、海外とのコミュニケーションも多く、ミーティングや、不定期に海外からエンジニアの来訪等もあるため、ビジネスレベルの英語は必須以下があれば好ましいが入社前に必須ではない。（入社後、研修制度あり）現場での問題を分析、解決する知識や経験様々な人と仕事をする上でコミュニケーションやチームワーク何らかのシステム、設備、などのプロジェクトの経験必要とされる行動特性対人スキル・コミュニケーション能力・チームワーク問題解決能力・継続的に改善する力詳細に突っ込み正確に理解する力変化に柔軟に対応する力勤務形態　基本、日勤帯（8:30-17:30 実働１日８時間）とする。", "summaryDescription" : "Operation Plan Coordinator at Ocado Group. Skills: Operational efficiency, Process improvement, Cross-functional collaboration. Analyze previous day's performance. Create and revise procedures", "postedDate" : "2026-06-14T20:12:07.302", "createdAt" : "2026-06-14T20:12:07.302", "lastUpdated" : "2026-06-16T03:08:40.591", "ingestTimestamp" : "2026-06-14T20:12:07.302", "mongoId" : "6a2c939174d8ee00a0988660", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Maintenance planning", "Document creation", "Document revision", "Training planning", "Information gathering", "Tool management", "Consumable management", "Purchase planning", "5S activities", "Interpersonal skills", "Teamwork", "Problem solving", "Adaptability", "Operational efficiency", "Process improvement", "Cross-functional collaboration", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Project participation", "Logistics operations", "Warehouse operations" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306afff292fd229cfceb64", "title" : "Administrative Assistant, Office of the Chairman", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 56000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Universal City, CALIFORNIA, United States", "locations" : [ "Universal City", "CALIFORNIA", "United States" ], "timestamp" : "2026-06-16T13:38:24.070", "fingerprint" : "b9f133605a2216a48c606e724ca829f34ed2408e6a7d4d44a994f6cd01a9beec", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132211919-administrative-assistant-office-of-the-chairman", "externalId" : "744000132211919", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Universal City", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1419225,-118.3584110" } ], "locationText" : "Universal City, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Manage office operations, Handle administrative tasks, Coordinate meetings, Manage calendars, Prepare reports, Assist with travel arrangements, Maintain office supplies, Support staff, Serve as a point of contact", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. The Administrative Assistant will work under the direction and guidance of the Executive Assistant and the VP, Business Strategy to provide administrative and personal support to the Chairman, NBCU Entertainment & Studios. Essential Responsibilities: * Daily administrative duties including, but not limited to, managing appointments & reservations, maintaining rolodex, booking conference rooms, facilitating IT support, generating parking passes, managing arrivals, cataloging and distributing incoming and outgoing mail, coordinating meals, setting reminders, and ordering & restocking office materials * Ensure calendar is up-to-date with latest event & meeting details * Assist with travel itinerary and confirm any logistics * Manage executive and talent gifting, including research, coordination, and execution of thoughtful and timely correspondence * Prepare meeting materials including credit/client list, bio, & recent headlines * Cover desk & phones of Executive Assistant when needed * Run (often time-sensitive) errands on and off the lot * Interact across all NBCUniversal business units and functions—including business affairs, HR, finance, legal, strategy, communications, distribution, marketing, production, and other enterprise teams ## Qualifications * Bachelor’s degree or higher * 2 years of demonstrated successful organizational skills and the ability to prioritize in an Assistant role covering a desk * Minimum 2 years experience and demonstrated ability in Outlook, Microsoft Word, Excel, PowerPoint * Ability to establish and maintain good working relationships with individuals within NBCUniversal and in the business community * Demonstrated ability to handle sensitive and confidential information with discretion and integrity * Candidates must have a valid driver’s license and reliable form of transportation Desired Characteristics: * High degree of professionalism and the ability to interface well with Senior Level management and discretion in handling confidential information * Extreme attention to detail and organizational skills * Ability to multi-task and prioritize in a fast-paced environment and be flexible with changing schedules * Strong sense of urgency * Ability to take direction from multiple people * Impeccable communication skills & sound judgement to escalate information to appropriate parties * Strong interpersonal skills that will support the ability to successfully work in a multi-assistant office * Experience working at an agency or in the entertainment industry * Demonstrated interest in strategy, business development, and strategic initiatives Additional Requirements: Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $56,000 – $65,000 (overtime eligible) ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Administrative Assistant, Office of the Chairman at NBCUniversal. Manage office operations. Handle administrative tasks", "postedDate" : "2026-06-15T14:05:39.000", "createdAt" : "2026-06-16T00:28:59.099", "lastUpdated" : "2026-06-16T13:38:24.070", "ingestTimestamp" : "2026-06-16T00:28:59.099", "mongoId" : "6a306afff292fd229cfceb64", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 56000, "salaryAnnualMax" : 65000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304ff3f292fd229ceeb335", "title" : "Administrative Assistant, Office of the Chairman", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 56000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Universal City, CALIFORNIA, United States", "locations" : [ "Universal City", "CALIFORNIA", "United States" ], "timestamp" : "2026-06-16T06:57:29.006", "fingerprint" : "3e1e8ce6e480811bfb98c830a367f8e450ae8f6f8bdb73495efd07ec149af18d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132211919-administrative-assistant-office-of-the-chairman", "externalId" : "744000132211919", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Universal City", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1419225,-118.3584110" } ], "locationText" : "Universal City, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Manage office operations, Provide administrative support, Coordinate meetings and schedules, Handle correspondence and communications, Maintain office supplies and equipment, Assist with event planning, Support executive staff, Prepare reports and presentations, Manage travel arrangements, Process expense reports, Maintain filing systems, Greet visitors and answer phones", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. The Administrative Assistant will work under the direction and guidance of the Executive Assistant and the VP, Business Strategy to provide administrative and personal support to the Chairman, NBCU Entertainment & Studios. Essential Responsibilities: * Daily administrative duties including, but not limited to, managing appointments & reservations, maintaining rolodex, booking conference rooms, facilitating IT support, generating parking passes, managing arrivals, cataloging and distributing incoming and outgoing mail, coordinating meals, setting reminders, and ordering & restocking office materials * Ensure calendar is up-to-date with latest event & meeting details * Assist with travel itinerary and confirm any logistics * Manage executive and talent gifting, including research, coordination, and execution of thoughtful and timely correspondence * Prepare meeting materials including credit/client list, bio, & recent headlines * Cover desk & phones of Executive Assistant when needed * Run (often time-sensitive) errands on and off the lot * Interact across all NBCUniversal business units and functions—including business affairs, HR, finance, legal, strategy, communications, distribution, marketing, production, and other enterprise teams ## Qualifications * Bachelor’s degree or higher * 2 years of demonstrated successful organizational skills and the ability to prioritize in an Assistant role covering a desk * Minimum 2 years experience and demonstrated ability in Outlook, Microsoft Word, Excel, PowerPoint * Ability to establish and maintain good working relationships with individuals within NBCUniversal and in the business community * Demonstrated ability to handle sensitive and confidential information with discretion and integrity * Candidates must have a valid driver’s license and reliable form of transportation Desired Characteristics: * High degree of professionalism and the ability to interface well with Senior Level management and discretion in handling confidential information * Extreme attention to detail and organizational skills * Ability to multi-task and prioritize in a fast-paced environment and be flexible with changing schedules * Strong sense of urgency * Ability to take direction from multiple people * Impeccable communication skills & sound judgement to escalate information to appropriate parties * Strong interpersonal skills that will support the ability to successfully work in a multi-assistant office * Experience working at an agency or in the entertainment industry * Demonstrated interest in strategy, business development, and strategic initiatives Additional Requirements: Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $56,000 – $65,000 (overtime eligible) ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Administrative Assistant, Office of the Chairman at NBCUniversal. Manage office operations. Provide administrative support", "postedDate" : "2026-06-15T14:05:39.000", "createdAt" : "2026-06-15T21:43:09.054", "lastUpdated" : "2026-06-16T06:57:29.006", "ingestTimestamp" : "2026-06-15T21:43:09.054", "mongoId" : "6a304ff3f292fd229ceeb335", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 56000, "salaryAnnualMax" : 65000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "69ec67ea4c40e2acd1caf0ab", "title" : "Front of the House Manager", "company" : "Andolini's Worldwide", "industry" : "Food & Beverage", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Front of the House Manager in Tulsa, United States, adjusted for manager seniority and the food & beverage industry." }, "location" : "Tulsa, OK", "locations" : [ "Tulsa", "OK" ], "timestamp" : "2026-06-16T01:53:35.050", "fingerprint" : "408a534c07e1b2bb5cbfaf8cf7623844bf686c35ed8dbb35e22855b74a3439ec", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://andolini-s-llc.breezy.hr/p/908bc6bafe58-front-of-the-house-manager-andolini-s-worldwide", "externalId" : "908bc6bafe58", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tulsa", "state" : "Oklahoma", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1563122,-95.9927516" } ], "locationText" : "Tulsa, Oklahoma, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage front of house operations, Ensure excellent customer service, Oversee staff performance, Maintain restaurant ambiance, Handle customer inquiries and complaints, Manage inventory for front of house, Implement operational procedures, Train new staff members", "teamCollaboration" : "Kitchen staff; Service team; Management team", "domainKnowledge" : "Pizza business operations; Restaurant management", "domainList" : [ "pizza-business-operations", "restaurant-management" ], "domainSpecificKnowledge" : [ "Pizza business operations", "Restaurant management" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Have you ever looked off into a setting sun wondering how to get into the pizza business? OF COURSE YOU HAVE! Andolini’s is looking for an exciting Front of the House Manager to join our group of restaurants! We are a small, family-owned business that takes great care and pride in our reputation of", "summaryDescription" : "Front of the House Manager at Andolini's Worldwide. Manage front of house operations. Ensure excellent customer service", "createdAt" : "2026-06-14T20:25:51.183", "lastUpdated" : "2026-06-16T01:53:35.050", "ingestTimestamp" : "2026-06-14T20:25:51.183", "mongoId" : "69ec67ea4c40e2acd1caf0ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Pizza business operations", "Restaurant management" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305119f292fd229cefa0c3", "title" : "Retirement Plan Compliance Analyst, (RPA)", "industry" : "Analyst", "salary" : { "min" : 80000.0, "max" : 90000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "certifications" : [ "ASPPA credentials" ], "timestamp" : "2026-06-16T12:37:37.978", "fingerprint" : "704aed073f04fce68f6f4f30ef3b2a6dc1a640f5b4169813310a9368f5d75b91", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/911e8413-ee10-4ca5-86a9-827a74557d19/apply", "externalId" : "911e8413-ee10-4ca5-86a9-827a74557d19", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Excel, Word, Outlook", "professionalSkills" : [ "Plan administration", "Compliance testing", "Client guidance" ], "hardSkillsList" : [ "ADP/ACP testing", "415 testing", "410(b) testing", "Top Heavy testing", "401(a)(4) testing", "Trust accounting", "Data validation" ], "hardSkills" : [ { "name" : "ADP/ACP testing", "level" : "intermediate" }, { "name" : "415 testing", "level" : "intermediate" }, { "name" : "410(b) testing", "level" : "intermediate" }, { "name" : "Top Heavy testing", "level" : "intermediate" }, { "name" : "401(a)(4) testing", "level" : "intermediate" }, { "name" : "Trust accounting", "level" : "intermediate" }, { "name" : "Data validation", "level" : "intermediate" } ], "majorSkills" : "Retirement plan administration, Compliance testing, ERISA regulations", "majorSkillsList" : [ "Retirement plan administration", "Compliance testing", "ERISA regulations" ], "coreResponsibilities" : "Manage full-cycle administration, Perform compliance testing, Coordinate year-end plan valuations, Interpret plan documents, Process participant transactions, Prepare government forms, File government forms, Reconcile plan assets, Perform trust accounting, Import participant data, Manage participant data, Validate participant data, Evaluate plan design enhancements, Recommend plan design enhancements, Serve as client contact, Provide client guidance, Utilize internal technology, Enhance operational efficiency, Enhance service quality", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Retirement plan administration; ERISA regulations; Defined contribution plans; 401(k) plans; Profit-sharing plans; Cross-tested plans", "domainList" : [ "retirement-plan-administration", "erisa-regulations", "defined-contribution-plans", "401-k-plans", "profit-sharing-plans", "cross-tested-plans" ], "domainSpecificKnowledge" : [ "Retirement plan administration", "ERISA regulations", "Defined contribution plans", "401(k) plans", "Profit-sharing plans", "Cross-tested plans" ], "toolProficiency" : [ "Relius", "Microsoft Office 365" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Government filings; Regulatory documentation", "continuousLearning" : "Professional development; Career growth", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Bachelor's degree, 3–5+ years retirement plan administration experience, Defined contribution plan administration expertise, ERISA regulations understanding, Retirement plan compliance requirements understanding, Government filings experience, Regulatory documentation experience, Analytical skills, Mathematical skills, Problem-solving skills, Organizational abilities, Project management abilities, Microsoft Office 365 proficiency", "qualificationsPreferred" : "Relius proficiency preferred, ASPPA credentials preferred, Progress toward ASPPA certification preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Manage full-cycle administration for a portfolio of 401(k), profit-sharing, and cross-tested retirement plans. Perform compliance testing, including ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) testing requirements. Coordinate year-end plan valuations and interpret plan documents to ensure regulatory compliance. Process participant transactions such as loans, hardship withdrawals, distributions, and related plan activities. Prepare and file required government and IRS forms, including Forms 5500, 8955, and 5330. Reconcile plan assets and perform trust accounting activities to ensure data accuracy. Import, manage, and validate participant and census data within administration systems. Evaluate and recommend plan design enhancements to support compliance and client objectives. Serve as a primary point of contact for clients, providing guidance on plan administration matters with professionalism and clarity. Utilize internal technology and process improvement initiatives to enhance operational efficiency and service quality. Requirements: Bachelor's degree in Business, Finance, Mathematics, Accounting, or a related field. 3–5+ years of retirement plan administration experience, preferably within a Third-Party Administrator (TPA) environment. Strong expertise in defined contribution plan administration and compliance testing. Solid understanding of ERISA regulations and retirement plan compliance requirements. Experience preparing government filings and regulatory documentation. Proficiency with retirement plan administration software; experience with Relius is preferred. Strong analytical, mathematical, and problem-solving skills. Excellent organizational and project management abilities with strong attention to detail. Effective verbal and written communication skills with a client-focused mindset. Ability to work independently and successfully manage priorities in a remote work environment. ASPPA credentials, or progress toward certification, are strongly preferred. Proficiency with Microsoft Office 365, including Excel, Word, and Outlook. Benefits: Competitive annual salary ranging from $80,000 to $90,000. Fully remote work opportunity available anywhere within the United States. Flexible work environment with strong work-life balance support. Comprehensive medical, dental, vision, life, and disability insurance coverage. Competitive paid time off programs, including flexible PTO options. Professional development and career growth opportunities. Inclusive, collaborative, and employee-focused workplace culture. Access to incentive and bonus programs where applicable. Opportunity to work with industry-leading retirement plan professionals and technology-enabled solutions. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Retirement Plan Compliance Analyst, (RPA). Skills: Retirement plan administration, Compliance testing, ERISA regulations. Manage full-cycle administration. 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optimisation", "Automation development", "Data analysis", "Technical problem solving" ], "hardSkillsList" : [ "Accelerator systems", "Beam dynamics", "Data analysis workflows" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Accelerator systems", "level" : "intermediate" }, { "name" : "Beam dynamics", "level" : "intermediate" }, { "name" : "Data analysis workflows", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Accelerator operation, Performance optimisation, Software development, Automation", "majorSkillsList" : [ "Accelerator operation", "Performance optimisation", "Software development", "Automation" ], "coreResponsibilities" : "Operate PS accelerator, Analyse operational issues, Assess impact on beam performance, Implement effective solutions, Drive automation developments, Identify operational processes, Translate processes into tools, Drive performance optimisation, Analyse operational data, Collaborate with operations crews, Collaborate with machine experts, Collaborate with physics users, Prepare operational settings, Validate operational settings, Improve operational settings, Prepare operational procedures, Validate operational procedures, Improve operational procedures, Prepare operational diagnostics, Validate operational diagnostics, Improve operational diagnostics, Share operational experience, Develop common approaches, Transfer best practices, Develop software tools, Maintain software tools, Improve software tools, Develop control applications, Maintain control applications, Improve control applications, Develop data analysis workflows, Maintain data analysis workflows, Improve data analysis workflows, Propose machine studies, Conduct machine studies, Support machine studies, Share operational status, Share performance analyses, Share improvement activities, Provide operational input, Identify consolidation activities, Provide input for upgrades, Provide input for future studies", "teamCollaboration" : "Cross-accelerator activities; Operations teams; Equipment experts; Controls specialists; Operations crews; Machine experts; Physics users; Accelerator teams", "projectManagementSkills" : [ "Machine development studies" ], "domainKnowledge" : "Proton Synchrotron operation; Accelerator systems; Beam dynamics; Beam performance; Control applications; Data driven methods", "domainList" : [ "proton-synchrotron-operation", "accelerator-systems", "beam-dynamics", "beam-performance", "control-applications", "data-driven-methods" ], "domainSpecificKnowledge" : [ "Proton Synchrotron operation", "Accelerator systems", "Beam dynamics", "Beam performance", "Control applications", "Data driven methods" ], "toolProficiency" : [ "Python" ], "communicationSkills" : "Clear updates; Presentations; Reports", "documentationSkills" : "Technical documentation", "innovationCreativity" : "Automation-oriented developments", "problemSolvingSkills" : "Technical problem solving; Root cause analysis; Pragmatic solutions", "specialRequirements" : "Work in Radiation Areas, Interventions underground, Valid driving licence", "outcomesObjectives" : "Safe operation; Efficient operation; Performance-driven operation; Robust operation; Reproducible operation", "qualificationsBasic" : "Master's Degree or PhD, Accelerator operation experience, Performance analysis experience, Software development with Python, Data analysis experience, Diagnostics experience, Performance monitoring experience, Operational decision support experience, Problem solving skills, Ability to work autonomously, Ability to take initiative, Ability to collaborate effectively, Ability to communicate technical results", "qualificationsPreferred" : "Knowledge of optimisation methods, Knowledge of feedback control, Knowledge of control algorithms, Experience with operation, Experience with commissioning, Experience with performance optimisation, Experience with troubleshooting complex facilities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At [CERN](http://home.cern), the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Introduction: As Engineer in Charge of the CERN Proton Synchrotron ([PS](https://home.cern/science/accelerators/proton-synchrotron/)), you will contribute to the safe, efficient and performance-driven operation of the accelerator, combining operational follow up, technical problem solving, performance analysis and software development. You will play an active role in improving PS operation through data driven analysis, high level control applications and automation-oriented developments, with the aim of making operation more robust, reproducible and efficient. Functions: * Take an active role in the safe, efficient and performance-driven operation of the PS and its associated beam lines during commissioning, regular operation, and machine development studies. * Analyse PS operational issues, assess their impact on beam performance and availability, and collaborate with equipment experts, controls specialists and operations teams to define and implement effective solutions. * Drive automation-oriented developments for PS operation by identifying operational processes that can be made more robust, reproducible and efficient, and translating them into tools, procedures and applications that increase the autonomy of the accelerator. * Drive the performance optimisation of the PS beams for the LHC and the fixed target facilities, combining accelerator studies, operational data analysis and close collaboration with operations crews, machine experts and physics users. * Prepare, validate and improve operational settings, procedures and diagnostics required for reliable and reproducible PS operation. * Engage in cross-accelerator activities to share operational experience, promote synergies and develop common approaches for performance optimisation, software tools and automation, ensuring that best practices are transferred across CERN’s accelerator complex. * Develop, maintain and improve software tools, high level control applications and data analysis workflows supporting performance optimisation and operational decision making. * Propose, conduct and support machine development studies aimed at improving beam performance, operational efficiency and the understanding of PS limitations. * Share the operational status, performance analyses and improvement activities through clear updates, presentations and reports. * Identify and provide operational input for consolidation and upgrade activities, and future studies. ## Qualifications * Master's Degree or PhD or equivalent relevant experience in the field of Physics, Engineering or a related field. Experience: * Experience with accelerator operation or strong interest in developing a solid understanding of PS operation, accelerator systems and beam dynamics. * Experience in performance analysis, optimisation and the development or improvement of operational tools, with the motivation to become a key technical reference for PS operation. * Ability to understand and improve complex technical systems involving hardware, controls, software, operational constraints and beam performance aspects. * Proficiency in software development with Python, combined with experience in data analysis, diagnostics, performance monitoring or operational decision support. * Strong problem solving skills, with the ability to investigate technical issues, identify root causes and define pragmatic solutions in a complex operational environment. * Motivation and ability to drive automation, high level control applications and data driven methods to make accelerator operation more robust, reproducible and efficient. * Ability to work autonomously, take initiative and collaborate effectively with operations crews, equipment experts, controls specialists and other accelerator teams. * Ability to communicate technical results clearly through status updates, reports and presentations. * Knowledge of optimisation methods, feedback control or control algorithms would be an asset, in particular for applications to beam performance, automation or operational decision support. * Experience with operation, commissioning, performance optimisation or troubleshooting of complex scientific, technical or industrial facilities would be an advantage. * Knowledge of Java, accelerator controls, high level control applications or operational software would be an asset. Technical competencies: * Analysis and optimisation of accelerator performance. * Knowledge and application of software life-cycle tools and procedures. * Knowledge of programming techniques and languages. * Operation of accelerators. Behavioural competencies: * Solving Problems: producing workable and timely solutions that meet requirements. * Demonstrating Accountability: taking responsibility for own actions and decisions. * Demonstrating Flexibility: readily absorbing new techniques and working practices; proposing new or improved ways of working. * Communicating Effectively: expressing opinions, ideas and suggestions with conviction and in a logical/structured manner; keeping to the point. * Working in Teams: building and maintaining constructive and effective work relationships. Language skills: * Spoken and written English or French, with a commitment to learn the other language. ## Additional Information Eligibility and closing date: [Diversity](https://diversity.web.cern.ch/) has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all [Member States and Associate Member States](https://home.cern/about/member-states). This vacancy will be filled as soon as possible, and applications should normally reach us no later than 13.07.2026 at 23:59 CEST. Employment Conditions: Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position. Working Hours: 40 hours per week Job Flexibility: Hybrid This position involves: * Participation in a regular stand-by duty, including nights, Sundays and official holidays. * Work in Radiation Areas. * Interventions in underground installations. * A valid driving licence. Job grade: 6-7 Job reference: BE-OP-PS-2026-128-LD Field of work: Applied Physics Benchmark Job Title: Applied Physicist Global Benefits * A [competitive salary](https://careers.cern/pay-benefits-and-support/) (tax free), increasing in line with your years of relevant experience. * 30 days of paid leave per year plus 2 weeks annual closure. * Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund. * Family, child and infant monthly allowances depending on your individual circumstances. * A relocation package (installation grant, removal, travel expenses) depending on your individual circumstances. * Possibility to extend your contract up to 8 years + eligibility for indefinite contract tenure. Overview of CERN - Discover a world where the impossible is made possible! At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive. Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success. If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART! More information about us, here:[careers.cern](https://careers.cern/)", "summaryDescription" : "Engineer in Charge of the Proton Synchrotron at CERN. Skills: Accelerator operation, Performance optimisation, Software development, Automation. Operate PS accelerator. 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}, { "name" : "Performance monitoring", "level" : "intermediate" }, { "name" : "Operational decision support", "level" : "intermediate" }, { "name" : "Machine development studies", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Accelerator operation, Performance optimisation, Software development, Automation", "majorSkillsList" : [ "Accelerator operation", "Performance optimisation", "Software development", "Automation" ], "coreResponsibilities" : "Operate PS safely and efficiently, Analyse operational issues, Assess impact on beam performance, Implement effective solutions, Drive automation developments, Identify operational processes for improvement, Translate processes into tools, Increase accelerator autonomy, Drive performance optimisation, Conduct accelerator studies, Analyse operational data, Collaborate with operations crews, Collaborate with machine experts, Collaborate with physics users, Prepare operational settings, Validate operational settings, Improve operational settings, Prepare operational procedures, Validate operational procedures, Improve operational procedures, Prepare operational diagnostics, Validate operational diagnostics, Improve operational diagnostics, Share operational experience, Promote synergies, Develop common approaches, Transfer best practices, Develop software tools, Maintain software tools, Improve software tools, Develop high level control applications, Maintain high level control applications, Improve high level control applications, Develop data analysis workflows, Maintain data analysis workflows, Improve data analysis workflows, Propose machine development studies, Conduct machine development studies, Support machine development studies, Improve beam performance, Improve operational efficiency, Understand PS limitations, Share operational status, Share performance analyses, Share improvement activities, Provide operational input, Provide input for consolidation, Provide input for upgrade activities, Provide input for future studies", "teamCollaboration" : "Equipment experts; Controls specialists; Operations teams; Operations crews; Machine experts; Physics users; Accelerator teams", "projectManagementSkills" : [ "Machine development studies" ], "domainKnowledge" : "Accelerator operation; Beam dynamics; Particle physics; Fundamental particles; Fundamental laws; High level control; Automation", "domainList" : [ "accelerator-operation", "beam-dynamics", "particle-physics", "fundamental-particles", "fundamental-laws", "high-level-control", "automation" ], "domainSpecificKnowledge" : [ "Accelerator operation", "Beam dynamics", "Particle physics", "Fundamental particles", "Fundamental laws", "High level control", "Automation" ], "toolProficiency" : [ "Python" ], "communicationSkills" : "Clear updates; Presentations; Reports", "documentationSkills" : "Technical documentation", "innovationCreativity" : "Automation-oriented developments", "problemSolvingSkills" : "Technical problem solving; Root cause analysis; Pragmatic solutions", "specialRequirements" : "Work in Radiation Areas, Interventions underground, Valid driving licence", "outcomesObjectives" : "Safe operation; Efficient operation; Performance-driven operation; Robust operation; Reproducible operation; Efficient operation; Improve beam performance; Improve operational efficiency", "qualificationsBasic" : "Master's Degree or PhD, Accelerator operation experience, Performance analysis experience, Software development with Python, Data analysis experience, Diagnostics experience, Performance monitoring experience, Operational decision support experience, Problem solving skills, Ability to work autonomously, Ability to take initiative, Ability to collaborate effectively, Ability to communicate technical results", "qualificationsPreferred" : "Knowledge of optimisation methods, Knowledge of feedback control, Knowledge of control algorithms, Experience with operation, Experience with commissioning, Experience with performance optimisation, Experience with troubleshooting complex facilities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At [CERN](http://home.cern), the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Introduction: As Engineer in Charge of the CERN Proton Synchrotron ([PS](https://home.cern/science/accelerators/proton-synchrotron/)), you will contribute to the safe, efficient and performance-driven operation of the accelerator, combining operational follow up, technical problem solving, performance analysis and software development. You will play an active role in improving PS operation through data driven analysis, high level control applications and automation-oriented developments, with the aim of making operation more robust, reproducible and efficient. Functions: * Take an active role in the safe, efficient and performance-driven operation of the PS and its associated beam lines during commissioning, regular operation, and machine development studies. * Analyse PS operational issues, assess their impact on beam performance and availability, and collaborate with equipment experts, controls specialists and operations teams to define and implement effective solutions. * Drive automation-oriented developments for PS operation by identifying operational processes that can be made more robust, reproducible and efficient, and translating them into tools, procedures and applications that increase the autonomy of the accelerator. * Drive the performance optimisation of the PS beams for the LHC and the fixed target facilities, combining accelerator studies, operational data analysis and close collaboration with operations crews, machine experts and physics users. * Prepare, validate and improve operational settings, procedures and diagnostics required for reliable and reproducible PS operation. * Engage in cross-accelerator activities to share operational experience, promote synergies and develop common approaches for performance optimisation, software tools and automation, ensuring that best practices are transferred across CERN’s accelerator complex. * Develop, maintain and improve software tools, high level control applications and data analysis workflows supporting performance optimisation and operational decision making. * Propose, conduct and support machine development studies aimed at improving beam performance, operational efficiency and the understanding of PS limitations. * Share the operational status, performance analyses and improvement activities through clear updates, presentations and reports. * Identify and provide operational input for consolidation and upgrade activities, and future studies. ## Qualifications * Master's Degree or PhD or equivalent relevant experience in the field of Physics, Engineering or a related field. Experience: * Experience with accelerator operation or strong interest in developing a solid understanding of PS operation, accelerator systems and beam dynamics. * Experience in performance analysis, optimisation and the development or improvement of operational tools, with the motivation to become a key technical reference for PS operation. * Ability to understand and improve complex technical systems involving hardware, controls, software, operational constraints and beam performance aspects. * Proficiency in software development with Python, combined with experience in data analysis, diagnostics, performance monitoring or operational decision support. * Strong problem solving skills, with the ability to investigate technical issues, identify root causes and define pragmatic solutions in a complex operational environment. * Motivation and ability to drive automation, high level control applications and data driven methods to make accelerator operation more robust, reproducible and efficient. * Ability to work autonomously, take initiative and collaborate effectively with operations crews, equipment experts, controls specialists and other accelerator teams. * Ability to communicate technical results clearly through status updates, reports and presentations. * Knowledge of optimisation methods, feedback control or control algorithms would be an asset, in particular for applications to beam performance, automation or operational decision support. * Experience with operation, commissioning, performance optimisation or troubleshooting of complex scientific, technical or industrial facilities would be an advantage. * Knowledge of Java, accelerator controls, high level control applications or operational software would be an asset. Technical competencies: * Analysis and optimisation of accelerator performance. * Knowledge and application of software life-cycle tools and procedures. * Knowledge of programming techniques and languages. * Operation of accelerators. Behavioural competencies: * Solving Problems: producing workable and timely solutions that meet requirements. * Demonstrating Accountability: taking responsibility for own actions and decisions. * Demonstrating Flexibility: readily absorbing new techniques and working practices; proposing new or improved ways of working. * Communicating Effectively: expressing opinions, ideas and suggestions with conviction and in a logical/structured manner; keeping to the point. * Working in Teams: building and maintaining constructive and effective work relationships. Language skills: * Spoken and written English or French, with a commitment to learn the other language. ## Additional Information Eligibility and closing date: [Diversity](https://diversity.web.cern.ch/) has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all [Member States and Associate Member States](https://home.cern/about/member-states). This vacancy will be filled as soon as possible, and applications should normally reach us no later than 13.07.2026 at 23:59 CEST. Employment Conditions: Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position. Working Hours: 40 hours per week Job Flexibility: Hybrid This position involves: * Participation in a regular stand-by duty, including nights, Sundays and official holidays. * Work in Radiation Areas. * Interventions in underground installations. * A valid driving licence. Job grade: 6-7 Job reference: BE-OP-PS-2026-128-LD Field of work: Applied Physics Benchmark Job Title: Applied Physicist Global Benefits * A [competitive salary](https://careers.cern/pay-benefits-and-support/) (tax free), increasing in line with your years of relevant experience. * 30 days of paid leave per year plus 2 weeks annual closure. * Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund. * Family, child and infant monthly allowances depending on your individual circumstances. * A relocation package (installation grant, removal, travel expenses) depending on your individual circumstances. * Possibility to extend your contract up to 8 years + eligibility for indefinite contract tenure. Overview of CERN - Discover a world where the impossible is made possible! At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive. Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success. If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART! More information about us, here:[careers.cern](https://careers.cern/)", "summaryDescription" : "Engineer in Charge of the Proton Synchrotron at CERN. Skills: Accelerator operation, Performance optimisation, Software development, Automation. Operate PS safely and efficiently. 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We're looking for a ****Tech Lead for the Plan team that owns the systems that power how students plan their academic journeys — from degree planning and pathways to scheduling and registration. This is a high-stakes, high-visibility area of our product, and we need a technical leader who can keep these systems reliable under peak load while shaping the next generation of planning experiences. ABOUT US We're building a future where every student can move through their education with clarity, confidence, and purpose. Our platform transforms the student experience, giving them the tools they need to make the right decisions about their degree plans, track their journey, and build an education and career path that's truly their own. Stellic is a fast-growing startup backed by leading social impact investors, partnering with top institutions like Cornell, Columbia, UVA, and Ohio State to support over 1 million students across 7 countries. As we scale to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-performance team that's here to make a lasting difference on both students' lives and higher education. STELLIC ENGINEERS Stellic engineers combine a rare blend of curiosity, creativity, and business acumen with the ability to deliver pragmatic solutions at high velocity with uncompromising quality. Our mission is to help students, and our engineers always have that in mind as they are building. THE PLAN TEAM The Plan team owns the systems that enable students to plan their academic journey — including degree planning and pathways, scheduling, and registration. This area is actively evolving from curriculum-centric planning toward more flexible, pathway- and career-oriented experiences, requiring the team to rethink how students explore options and make decisions about their academic paths. A critical part of this system is registration, which allows students to enroll in courses at their university. Registration periods are high-stakes moments where reliability, performance, and seamless execution are non-negotiable. The team is currently focused on improving the reliability, scalability, and performance of these systems, while continuing to evolve the product to support more dynamic and personalized planning experiences. As technical lead on Plan, you'll play a key role in ensuring these systems operate predictably and efficiently under peak load, while shaping the next generation of planning and pathway experiences. ABOUT YOU You've built and operated reliable systems in high-stakes environments before, and you know what it takes to keep things running smoothly when the pressure is on. You have strong intuition for performance and concurrency, and you're equally comfortable thinking about long-term product evolution and near-term system stability. You care about getting the details right and can balance competing priorities without losing sight of either. AS OUR PLAN LEAD, YOU WILL OWN - Planning, pathways, scheduling, and registration — end to end: Own the technical direction and evolution of the systems that power these core student-facing experiences across their academic journey. - Reliability of registration systems: Ensure registration systems perform predictably and efficiently during high-stakes registration periods, when students and institutions are counting on every interaction to work. - Systems built for peak load: Design systems that handle concurrency and peak demand gracefully, with clear strategies for testing and validating behavior at scale. - The shift to career-focused planning: Enable our product to evolve from degree-centric planning toward more flexible, pathway- and career-oriented experiences — without sacrificing the stability of the systems underneath. - Testing strategies at scale: Ensure quality by designing robust, scalable testing strategies that validate system behavior under the conditions that matter most — including peak load and high-concurrency registration scenarios. - Engineering excellence: Drive engineering excellence by defining and mentoring on best practices, design patterns, and code quality across the team. TO BE SUCCESSFUL, YOU SHOULD HAVE - 5+ years of backend engineering experience operating at scale, with a track record of leading complex implementations as a technical lead - Experience owning and operating reliable systems in high-stakes workflows where performance and availability are critical - Strong intuition for designing systems that behave predictably under peak load and concurrency - Ability to balance product evolution with system stability and performance — you can push things forward without breaking what's already working - Strong proficiency in SQL and database optimization (PostgreSQL a plus) - Comfort with asynchronous / event-based architectures - Clear and effective communication skills for collaborating with product, design, and customer-facing teams - Deep curiosity, customer empathy, and commitment to engineering as a craft OUR CURRENT TECH STACK While we plan on introducing new technologies and capabilities, and potentially migrating away from current ones, here is the general shape of our current stack: - Languages: Python, SQL - Frameworks: Django, Angular, React, Remix - Databases: PostgreSQL, ElasticSearch, Redis - Version control: Git (GitHub) - Cloud: AWS - Deployment: AWS CodeDeploy - Observability & Analytics: Sentry, Grafana, Prometheus, PostHog, Metabase - Both single and multi-tenant architecture WHY YOU'LL LOVE WORKING AT STELLIC - Shape the future of higher education at a company leading the transformation of student success. - Work alongside an ambitious, mission-driven leadership team building something meaningful. - Own a piece of the journey with competitive salary, meaningful equity and a culture of excellence, speed and ownership. - Thrive in a flexible, outcome-driven culture built on trust and autonomy. - Exceptional benefits, including health insurance with Stellic covering 99% of your premium and 75% for dependents. - 401(k), commuter benefits, and annual international retreats in incredible locations. STELLIC IS AN EQUAL OPPORTUNITY EMPLOYER Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.", "summaryDescription" : "Tech Lead, Plan at Stellic. Skills: System reliability, Performance engineering, Product evolution. Own technical direction. Own system evolution", "createdAt" : "2026-06-14T02:07:24.287", "lastUpdated" : "2026-06-15T07:25:28.659", "ingestTimestamp" : "2026-06-14T02:07:24.287", "mongoId" : "6a2c684c74d8ee00a0902f1f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 210000, "salaryAnnualMax" : 260000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Database optimization", "Event-based architectures", "Leadership", "System reliability", "Performance engineering", "Product evolution", "System design", "Performance tuning", "Concurrency control", "Roadmap planning", "Academic planning systems", "Student registration systems", "Degree planning", "Academic pathways", "Course scheduling", "Higher education", "GitHub", "Sentry", "Grafana", "Prometheus", "PostHog", "Metabase" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c91ae74d8ee00a0983cbf", "title" : "Head of Customer Care", "company" : "Capital on Tap", "industry" : "FinTech", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Head of Customer Care in FinTech in Manchester, UK, adjusted for seniority and company size." }, "location" : "Manchester, England, United Kingdom", "locations" : [ "Manchester", "England", "United Kingdom" ], "timestamp" : "2026-06-16T06:02:03.393", "fingerprint" : "e8add2eddb8d87fb826cd6814e7e36613c531cdff905db874956787c9f9c46e1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/capitalontap/jobs/8588534002", "externalId" : "8588534002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer operations", "Complaints handling", "Payment operations", "Vulnerable customer strategy" ], "hardSkillsList" : [ "FCA Consumer Duty", "DISP rules", "Vulnerability guidance" ], "hardSkills" : [ { "name" : "FCA Consumer Duty", "level" : "intermediate" }, { "name" : "DISP rules", "level" : "intermediate" }, { "name" : "Vulnerability guidance", "level" : "intermediate" } ], "majorSkills" : "Customer Care, Complaints Management, Payment Operations", "majorSkillsList" : [ "Customer Care", "Complaints Management", "Payment Operations" ], "coreResponsibilities" : "Build and lead a high-performing team, Champion engagement, recognition, and team development, Develop, own, and embed a best-in-class vulnerable customer, Act as the internal subject matter expert on, Provide guidance to business stakeholders, Influence product and process design, Lead end-to-end complaints handling, Ensure timely, fair, and well-evidenced resolutions, Oversee the payment operations function, Ensure customer payment queries, disputes, and processing issues, Drive operational excellence by leveraging technology, Streamline processes, Enhance the customer experience", "teamCollaboration" : "Work with senior stakeholders; Work with regulatory counterparts", "domainKnowledge" : "Regulated financial services; FCA Consumer Duty; DISP complaints-handling rules; Vulnerability guidance", "domainList" : [ "regulated-financial-services", "fca-consumer-duty", "disp-complaints-handling-rules", "vulnerability-guidance" ], "domainSpecificKnowledge" : [ "Regulated financial services", "FCA Consumer Duty", "DISP complaints-handling rules", "Vulnerability guidance" ], "communicationSkills" : "Excellent communicator; Influencer", "continuousLearning" : "Professional development; Annual Learning and Wellbeing Budget", "innovationCreativity" : "Pilot new ideas fast; Scale quickly", "problemSolvingSkills" : "Interpret complex data; Identify root causes; Implement evidence-based decisions", "outcomesObjectives" : "Deliver good outcomes for customers", "qualificationsBasic" : "Significant experience in customer operations, Expertise in complaints, Expertise in vulnerability, Expertise in payment operations, Deep understanding of FCA Consumer Duty, Deep understanding of DISP complaints-handling rules, Deep understanding of vulnerability guidance (FG21/1), Proven track record of building high-performing teams, Analytical skills", "qualificationsPreferred" : "Experience in regulated financial services environment", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re Capital on Tap \uD83D\uDC4B \uD83D\uDCB3 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! \uD83D\uDCCD Manchester | \uD83C\uDFE2 3 days per week in office Customer Care/Customer Operations \uD83D\uDE80 Customer Care is a brand new team for us, and you’ll be the first hire! You’ll look after vulnerable customer strategy, shape and define how we deliver good outcomes for customers with additional needs as well as leading end to end complaints management and payment operations. What You’ll Be Doing \uD83D\uDDC3️ Build and lead a high-performing team across all three areas, with a focus on professional development, engagement, and a culture of accountability. Champion engagement, recognition, and team development to foster connection, alignment, and a shared sense of purpose. Develop, own, and embed a best-in-class vulnerable customer strategy across Capital on Tap. Act as the internal subject matter expert on vulnerability, providing guidance to business stakeholders and influencing product and process design. Lead end-to-end complaints handling, ensuring timely, fair, and well-evidenced resolutions in line with regulatory requirements. Oversee the payment operations function, ensuring customer payment queries, disputes, and processing issues are resolved efficiently and accurately. Drive operational excellence by leveraging technology to streamline processes and enhance the customer experience. Our Values & Culture \uD83C\uDF1E Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly. Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage. Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard. Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done. Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback. We’re Looking For \uD83D\uDD0E A senior leader with significant experience in customer operations within a regulated financial services environment, with specific expertise in complaints, vulnerability, and payment operations. A deep understanding of FCA Consumer Duty, DISP complaints-handling rules, and vulnerability guidance (FG21/1). A proven track record of building and leading high-performing teams in a fast-paced, dynamic environment. Strong analytical skills with the ability to interpret complex data, identify root causes, and implement evidence-based decisions. An excellent communicator and influencer, comfortable working with senior stakeholders and regulatory counterparts. Interview Process \uD83E\uDD1D Stage 1: 30 minutes with a Talent Partner Stage 2: 60 minutes with the Customer Operations Director Stage 3: 60 minutes with our Lead People Partner and another Head of Stage 4: Good To Great interview with a member of our C-Suite Diversity & Inclusion \uD83C\uDF08 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: \uD83C\uDFE5 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality \uD83C\uDF81 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) \uD83D\uDC5B Salary Sacrifice Pension Scheme up to 7% match \uD83D\uDE98 Octopus EV Salary Sacrifice Scheme \uD83C\uDFD6️ 28 days holiday (plus bank holidays) \uD83D\uDCD6 Annual Learning and Wellbeing Budget \uD83D\uDC6A Enhanced Parental Leave \uD83D\uDEB2 Cycle to Work Scheme \uD83D\uDE82 Season Ticket Loan \uD83D\uDCAC 6 free therapy sessions per year \uD83D\uDC36 Dog Friendly Offices \uD83C\uDF6B Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Info \uD83D\uDC4DCheck out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. \uD83D\uDCE7Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)", "summaryDescription" : "Head of Customer Care at Capital on Tap. Skills: Customer Care, Complaints Management, Payment Operations. Build and lead a high-performing team. Champion engagement, recognition, and team development", "postedDate" : "2026-06-14T19:11:55.339", "createdAt" : "2026-06-14T19:11:55.339", "lastUpdated" : "2026-06-16T06:02:03.393", "ingestTimestamp" : "2026-06-14T19:11:55.339", "mongoId" : "6a2c91ae74d8ee00a0983cbf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "FCA Consumer Duty", "DISP rules", "Vulnerability guidance", "Customer Care", "Complaints Management", "Payment Operations", "Customer operations", "Complaints handling", "Payment operations", "Vulnerable customer strategy", "Regulated financial services", "DISP complaints-handling rules" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3066e8f292fd229cfb6da1", "title" : "Director of Warehouse and Distribution", "company" : "Kent Outdoors", "industry" : "Logistics", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Warehouse and Distribution in Pooler, United States, adjusted for industry and company size." }, "location" : "Pooler, GA", "locations" : [ "Pooler", "GA" ], "timestamp" : "2026-06-16T08:47:19.562", "fingerprint" : "6e0a38240362cdb94a72d33e88bd9ee05626a46b6f45d5f5e84d66d818c2bbb5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://kentoutdoors.com/careers?gh_jid=5263338008", "externalId" : "5263338008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pooler", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.1158983,-81.2495131" } ], "locationText" : "Pooler, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Director", "technicalSkills" : "WMS software", "professionalSkills" : [ "Warehouse management", "Distribution management", "Inventory control", "Logistics operations", "Team leadership", "Process improvement", "Vendor management", "Budget management", "Performance metrics" ], "hardSkillsList" : [ "Warehouse operations", "Distribution operations", "Inventory management", "Logistics planning", "Budgeting", "Performance analysis" ], "hardSkills" : [ { "name" : "Warehouse operations", "level" : "intermediate" }, { "name" : "Distribution operations", "level" : "intermediate" }, { "name" : "Inventory management", "level" : "intermediate" }, { "name" : "Logistics planning", "level" : "intermediate" }, { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" } ], "majorSkills" : "Warehouse operations, Distribution management, Inventory control", "majorSkillsList" : [ "Warehouse operations", "Distribution management", "Inventory control" ], "coreResponsibilities" : "Oversee daily warehouse operations, Manage inventory levels and accuracy, Ensure efficient distribution processes, Lead and develop warehouse staff, Implement and maintain warehouse safety standards, Manage warehouse budget and expenses, Optimize warehouse layout and workflow, Collaborate with logistics and supply chain teams, Monitor and report on key performance indicators, Manage relationships with vendors and carriers, Ensure compliance with regulations", "teamCollaboration" : "Logistics teams; Supply chain teams; Warehouse staff", "domainKnowledge" : "Warehouse operations; Distribution logistics; Inventory management systems", "domainList" : [ "warehouse-operations", "distribution-logistics", "inventory-management-systems" ], "domainSpecificKnowledge" : [ "Warehouse operations", "Distribution logistics", "Inventory management systems" ], "toolProficiency" : [ "WMS software" ], "communicationSkills" : "Performance reporting; Vendor communication", "documentationSkills" : "Safety procedures; Process documentation", "innovationCreativity" : "Process optimization", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "outcomesObjectives" : "Maintain inventory accuracy; Improve operational efficiency; Reduce distribution costs; Ensure timely order fulfillment; Enhance warehouse safety", "qualificationsBasic" : "5+ years of experience in warehouse operations, 3+ years of experience in a management role, Experience with WMS software", "qualificationsPreferred" : "Bachelor's degree in Supply Chain Management or related field, Experience with Lean or Six Sigma methodologies", "workSiteFlexibility" : "Onsite", "rawDescription" : "For over 50 years KENT OUTDOORS has been the ultimate destination for outdoor enthusiasts, offering a curated collection of industry-leading brands driven by the pure pursuit of adventure. KENT Outdoors is a collection of brands all obsessively focused on building the most innovative and reliable equipment for use in our most revered natural playgrounds. We relentlessly dream, build, and offer products that empower the very best days outside. We’re a collection of outdoor fanatics, product geeks, marketing mavens, and entrepreneurs all focused on pushing through boundaries, both on land, and in the water. Holding true to our roots while evolving for the future, the family of KENT brands today includes Absolute Outdoors, Arctic Shield, Aquaglide, Arbor Snowboards, Barefoot International, BOTE, Connelly, FatSac, Freedom Foil, Full Throttle, HO Sports, Hyperlite, KENT, Liquid Force, Margaritaville, O’Brien, and Onyx. Your Impact The Director of Warehouse and Distribution is responsible for management of the new Pooler, GA facility (170,000 sq. ft. building, with 20 team members) and all aspects of distribution within the facilities. This role will develop and implement strategies for improving Key Performance Indicators including shrink, incident rates, overtime, pick rates, order accuracy, and customer satisfaction. The Director will be an expert in Safety, Continuous Improvement, and Warehouse Operations. What You’ll Do Maintains inbound receiving process while focusing on maintaining or improving container receiving times. Controls inventory levels by managing a robust cycle count process Complies with federal, state, and local warehousing, material handling, and shipping requirements. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Implementing and Managing the Safety Program Maintains physical condition of warehouse by planning and implementing new design layouts to improve efficiency Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Completes warehouse operational requirements by scheduling and assigning employees Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintaining a close relationship with local staffing agencies will be important. Maintains warehouse staff job results by coaching, counseling, and disciplining employees Maintains professional and technical knowledge by attending educational workshops Contributes to team effort by accomplishing related results as needed. Monitor, manage, and communicate key KPI’s across all phases of operations Maintain a relationship with local law enforcement and fire departments and ensure our facility is up to code This role will be the point of contact for anything related to managing the facility. This included, fire department, police department, security system, inbound and outbound freight companies, and more. What You’ve Accomplished Proven work experience as a Warehouse Manager or Director of Warehousing is a must have. Expertise in creating warehouse management procedures and best practices Proven ability to implement process improvement initiatives Strong knowledge of warehousing Key Performance Indicators (KPIs) Hands on experience with warehouse management software and databases Leadership skills and ability manage staff Strong decision making and problem-solving skills Excellent communication skills Experience implementing or managing a safety program is required Continuous Improvement Experience is preferred Bachelor Degree is preferred How You Thrive You go “all out.”  You tend to approach everything you do with velocity.  From your next exhilarating outdoor adventure to scaling meaningful peaks at work, you act with speed, direction, ethics, and forethought. Your efficiency is rooted in the knowledge that resources are not infinite. You are goal-oriented and focused on outcomes. When you see a challenge or obstacle to overcome, you jump in collaboratively to find a solution; team achievements should be celebrated more than individual performance. You are compelled to share your perspective because it is rooted in experience and synthesis thinking - you know that healthy debate yields better decisions. You are humble despite your impressive past accomplishments. Your communication style is honest and forthright, yet empathetic, with everyone.  KENT Outdoors is proud to be an Equal Opportunity Employer. ", "summaryDescription" : "Director of Warehouse and Distribution at Kent Outdoors. Skills: Warehouse operations, Distribution management, Inventory control. Oversee daily warehouse operations. Manage inventory levels and accuracy", "postedDate" : "2026-06-15T23:28:44.606", "createdAt" : "2026-06-15T23:28:44.606", "lastUpdated" : "2026-06-16T08:47:19.562", "ingestTimestamp" : "2026-06-15T23:28:44.606", "mongoId" : "6a3066e8f292fd229cfb6da1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Warehouse operations", "Distribution operations", "Inventory management", "Logistics planning", "Budgeting", "Performance analysis", "Distribution management", "Inventory control", "Warehouse management", "Logistics operations", "Team leadership", "Process improvement", "Vendor management", "Budget management", "Performance metrics", "Distribution logistics", "Inventory management systems", "WMS software" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Outdoor & Apparel", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c629374d8ee00a08f6f52", "title" : "Director of Care", "company" : "Smith Creek Village", "industry" : "Healthcare", "salary" : { "min" : 115500.0, "max" : 173000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Care in West Kelowna, Canada, adjusted for seniority and industry." }, "location" : "West Kelowna, BC", "locations" : [ "West Kelowna, BC" ], "timestamp" : "2026-06-16T03:04:38.768", "fingerprint" : "07ad081ed653cb95a4349679560b08488bcebdd9a2169e0b32de7075130d0a19", "source" : "jazzhr", "language" : "en", "externalId" : "pF3gWFKAMT", "industryFunction" : { }, "structuredLocations" : [ { "city" : "West Kelowna", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.8585784,-119.5828760" } ], "locationText" : "West Kelowna, British Columbia, Canada", "experienceLevel" : "Director", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Care at Smith Creek Village", "createdAt" : "2026-06-14T19:43:00.685", "lastUpdated" : "2026-06-16T03:04:38.768", "ingestTimestamp" : "2026-06-14T19:43:00.685", "mongoId" : "6a2c629374d8ee00a08f6f52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305c1bf292fd229cf60b53", "title" : "Program Coordinator of the Masters of Science in Clinical Research", "company" : "Harvard University", "industry" : "Higher Education", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Program Coordinator in Boston, MA, adjusted for mid-seniority and the education industry." }, "location" : "Boston, MA, United States", "locations" : [ "Boston", "MA", "United States" ], "timestamp" : "2026-06-16T08:30:11.703", "fingerprint" : "3e5f46f3c05eec3604d5cdc016fac4fa0beb51e77c83414b24c53dfd35fbea45", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HarvardUniversity/3743990013615198-program-coordinator-of-the-masters-of-science-in-clinical-research", "externalId" : "3743990013615198", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Program management", "Student management", "Financial reporting", "Admissions coordination" ], "hardSkillsList" : [ "Enrollment data analysis", "Application scoring", "Gradebook maintenance", "Curriculum updating", "Payment processing", "Data record keeping", "Diversity statistics reporting" ], "hardSkills" : [ { "name" : "Enrollment data analysis", "level" : "intermediate" }, { "name" : "Application scoring", "level" : "intermediate" }, { "name" : "Gradebook maintenance", "level" : "intermediate" }, { "name" : "Curriculum updating", "level" : "intermediate" }, { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Data record keeping", "level" : "intermediate" }, { "name" : "Diversity statistics reporting", "level" : "intermediate" } ], "majorSkills" : "Program management, Student management, Admissions, Financial reporting", "majorSkillsList" : [ "Program management", "Student management", "Admissions", "Financial reporting" ], "coreResponsibilities" : "Coordinate program launches, Collaborate on enrollment data, Prepare student communications, Monitor program inboxes, Score incoming applications, Schedule interviews, Participate in interviews, Organize Admissions Committee, Send decision letters, Communicate student numbers, Update databases, Prepare visa documents, Monitor student information system, Coordinate class sessions, Liaise with constituencies, Maintain program gradebook, Update course curriculum, Track development of agendas, Distribute educational materials, Advise participants on materials, Maintain online library, Schedule curriculum materials, Prepare online course material, Prepare materials for upload, Manage guest lecturer payments, Process guest lecturer payments, Create sense of community, Create onboarding packets, Manage student hub, Schedule student queries, Register students for courses, Answer student queries, Triage student queries, Serve as primary contact, Develop contracts for faculty, Process faculty payments, Update finance spreadsheets, Forecast finance payments, Maintain record of grades, Report statistics, Maintain admission records, Develop student data, Develop alumni data, Develop faculty data, Identify ways to grow program, Collect relevant data", "teamCollaboration" : "Cross-unit coordination; Faculty collaboration; Master's team coordination; Internal constituencies liaison; External constituencies liaison; Teaching assistant liaison; Administration liaison; Program Managers collaboration", "domainKnowledge" : "Clinical Research", "domainList" : [ "clinical-research" ], "domainSpecificKnowledge" : [ "Clinical Research" ], "toolProficiency" : [ "CANVAS" ], "communicationSkills" : "Student communications", "documentationSkills" : "Prepare visa documents; Prepare paperwork", "continuousLearning" : "Professional development opportunities; Tuition assistance; Tuition reimbursement", "innovationCreativity" : "Inspires innovation", "qualificationsBasic" : "4 or more years of experience, Higher education may count towards experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard Medical School? Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership. You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine. Under the direction of the Assistant Director within the Office of Graduate Education, this individual will divide their time between program management, student management, financial reporting and admissions for the Master of Science in Clinical Research. Specific responsibilities include Admissions This role will coordinate efforts across units to ensure successful program launches in the start of each admissions cycle. Collaborate with faculty on enrollment data and information. Prepare and send communications to students and monitor questions sent to program inboxes. Score incoming applications and schedule interviews with Program Directors, Alumni and participate in the interview. Organize and facilitate Admissions Committee and send out decision letter. Communicate student numbers to Leadership. Update databases as needed and prepare visa documents. Monitor the student information system to ensure students are successful Specific responsibilities include: Admissions: This role will coordinate efforts across units to ensure successful program launches in the start of each admissions cycle. Collaborate with faculty on enrollment data and information. Prepare and send communications to students and monitor questions sent to program inboxes. Score incoming applications and schedule interviews with Program Directors, Alumni and participate in the interview. Organize and facilitate Admissions Committee and send out decision letter. Communicate student numbers to Leadership. Update databases as needed and prepare visa documents. Monitor the student information system to ensure students are successfully onboarded to HMS. Program Management: Serves as primary course coordinator, planning and scheduling class sessions, coordinating content with the master’s team, and as acting as liaison for internal and external constituencies, including students, faculty, teaching assistants, and administration. Regularly maintains and manages the program gradebook for tracking of academic compliance and student progress. Works with Program Managers and program faculty to update course curriculum, including online and workshops. Tracks development of agendas and educational materials for classes; distributes materials to participants and advises participants regarding materials they must acquire independently. Maintains online library and scheduling of curriculum materials including assignments; coordinates preparation of online course material and prepares materials for upload to course CANVAS sites. Manages and processes guest lecturer’s payment(s) and prepares necessary paperwork for payment on a timely basis. Prepares materials for uploading and ensures they are available to all students and faculty on a timely basis. Student Management: Creates a sense of community for our students while they are in this program. Creates onboarding packets, manages the student hub, schedules and student queries. Work with the students at the beginning of each semester to make sure they are registered for the current courses in their program. Interacts with the students, answering and triaging questions. Serves as the primary contact for student issues. Financial Reporting: Develop contracts for faculty and process their payments. Updates finance spreadsheets and forecast finance payments during the budget season. Reporting and Special Projects: Maintain record of grades and other statistics and report as appropriate. Maintain other records, including number of applications, diversity statistics, admission, etc. Develop and coordinate data and records for all students, alumni and faculty. Take initiatives to identify ways to grow the program and collect relevant data. ## Qualifications Basic Qualifications: 4 or more years of experience. Higher education may count towards experience. Additional Qualifications and Skills: Must be proactive, detailed orientation and must have excellent time management skills. ## Additional Information * Standard Hours/Schedule: 40 hrs. per week | Monday - Friday | 8:00 am - 5:00 pm. This is a hybrid position and requires the program coordinator to come into the office 2x per week. * Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position. * Pre-Employment Screening: Identity * Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal. #LI-KM2 Work Format Details This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on [Employment Outside of Massachusetts](https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employmentoutsidema_policy.pdf). Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 055. Please visit [Harvard's Salary Ranges](https://hr.harvard.edu/salary-ranges) to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: * Generous paid time off including parental leave * Medical, dental, and vision health insurance coverage starting on day one * Retirement plans with university contributions * Wellbeing and mental health resources * Support for families and caregivers * Professional development opportunities including tuition assistance and reimbursement * Commuter benefits, discounts and campus perks Learn more about these and additional benefits on our [Benefits & Wellbeing Page](https://hr.harvard.edu/benefits-wellbeing). EEO/Non-Discrimination Commitment Statement Harvard University is committed to [equal opportunity](https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmationstatement.pdf) and [non-discrimination](https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discriminationandanti-bullyingpolicies.pdf). We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an [equal employment opportunity policy](https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmationstatement.pdf) that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's [non-discrimination policy](https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discriminationandanti-bullyingpolicies.pdf). Harvard's [equal employment opportunity policy](https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmationstatement.pdf) and [non-discrimination policy](https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discriminationandanti-bullyingpolicies.pdf) help all community members participate fully in work and campus life free from harassment and discrimination.", "summaryDescription" : "Program Coordinator of the Masters of Science in Clinical Research at Harvard University. Skills: Program management, Student management, Admissions, Financial reporting. Coordinate program launches. Collaborate on enrollment data", "postedDate" : "2026-06-15T08:25:19.000", "createdAt" : "2026-06-15T23:54:21.951", "lastUpdated" : "2026-06-16T08:30:11.703", "ingestTimestamp" : "2026-06-15T23:54:21.951", "mongoId" : "6a305c1bf292fd229cf60b53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Enrollment data analysis", "Application scoring", "Gradebook maintenance", "Curriculum updating", "Payment processing", "Data record keeping", "Diversity statistics reporting", "Program management", "Student management", "Admissions", "Financial reporting", "Admissions coordination", "Clinical Research", "CANVAS" ], "skillCount" : 14, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cbee974d8ee00a0a00079", "title" : "Head of the Office of Assurance", "company" : "Avidyne", "industry" : "Manufacturing", "salary" : { "min" : 225000.0, "max" : 325000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director level in Aerospace, adjusted for company size and location in Melbourne, Florida." }, "location" : "Melbourne, FL", "locations" : [ "Melbourne", "FL" ], "timestamp" : "2026-06-15T06:43:51.703", "fingerprint" : "86c26a4f25ed2a21b24ca7e8b7025e03efd69815bd607d4bcade3c1f1854b757", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://avidyne.breezy.hr/p/209ea3abf80a-head-of-the-office-of-assurance", "externalId" : "209ea3abf80a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.0785034,-80.6077908" } ], "locationText" : "Melbourne, Florida, United States", "employmentType" : "FULL_TIME", "workSiteFlexibility" : "Onsite", "rawDescription" : "At Avidyne, safety is not just a priority — it is the foundation of everything we do. We", "summaryDescription" : "Head of the Office of Assurance at Avidyne", "createdAt" : "2026-06-14T07:01:49.777", "lastUpdated" : "2026-06-15T06:43:51.703", "ingestTimestamp" : "2026-06-14T07:01:49.777", "mongoId" : "6a2cbee974d8ee00a0a00079", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 225000, "salaryAnnualMax" : 325000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Aerospace", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305713f292fd229cf33809", "title" : "Guest Ambassador (Top of the Rock - Rockefeller Center)", "company" : "SPS-North America", "industry" : "Hospitality", "salary" : { "min" : 20000.0, "max" : 20000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-16T07:39:01.359", "fingerprint" : "ae466bbda43095c975f6e6d866bcecf49a25fe70ebbdcb826c43ded01ce24fd3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/spsnorthamerica/jobs/5259765008", "externalId" : "5259765008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "PART_TIME", "coreResponsibilities" : "Greet and welcome guests, Provide information about attractions, Assist guests with ticketing, Handle guest inquiries, Maintain a clean and organized workspace, Promote venue services, Ensure guest satisfaction", "domainKnowledge" : "Rockefeller Center", "domainList" : [ "rockefeller-center" ], "domainSpecificKnowledge" : [ "Rockefeller Center" ], "communicationSkills" : "Guest interaction", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "#parttime #temporary Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM Business Hours: Monday–Sunday, 7:00AM–12:00AM Be the Face of an Unforgettable Experience We’re seeking warm, outgoing individuals to serve as Guest Experience Ambassadors—the first point of connection for our guests. In this role, you’ll create memorable experiences through genuine hospitality, strong presence, and attention to detail. If you enjoy engaging with people and thrive in a fast-paced environment, this is your opportunity to make a lasting impression. Why This Role Matters Ambassadors shape the guest experience from the moment of arrival. Your ability to welcome, guide, and support guests ensures each visit feels smooth, engaging, and well-coordinated. What You'll Do Guest Experience Greet and welcome guests in a friendly and professional manner. Provide information and answer questions clearly and confidently. Guide guests through the start of their experience and offer directions as needed. Guest Support Address guest inquiries and resolve concerns efficiently. Share relevant updates on events, programming, and offerings. Operations additional languages are a plus Qualifications Experience in hospitality or customer-facing roles preferred Background in guest engagement, entertainment, or high-touch service environments is a plus Ability to stand and walk for extended periods Ability to lift 10–20 lbs. as needed Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $20—$20 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting \"Submit Application\", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.", "summaryDescription" : "Guest Ambassador (Top of the Rock - Rockefeller Center) at SPS-North America. Greet and welcome guests. Provide information about attractions", "postedDate" : "2026-06-15T23:20:23.447", "createdAt" : "2026-06-15T23:20:23.447", "lastUpdated" : "2026-06-16T07:39:01.359", "ingestTimestamp" : "2026-06-15T23:20:23.447", "mongoId" : "6a305713f292fd229cf33809", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 20000, "salaryAnnualMax" : 20000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Rockefeller Center" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305713f292fd229cf33830", "title" : "Retail Associate (Top of the Rock - Rockefeller Center)", "company" : "SPS-North America", "industry" : "Retail", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Retail Associate in New York, with adjustments for the retail industry and temporary employment type." }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-16T08:56:41.104", "fingerprint" : "b684300dc1e4062ef6dae4b93d9414f7478222c896a0987f3fec67340ab354ae", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/spsnorthamerica/jobs/5259725008", "externalId" : "5259725008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "TEMPORARY", "minimumEducation" : "High School", "coreResponsibilities" : "Provide excellent customer service, Assist customers with product selection, Process sales transactions accurately, Maintain store appearance and organization, Achieve sales targets and goals, Handle customer inquiries and complaints, Operate point-of-sale systems, Restock merchandise as needed", "outcomesObjectives" : "Achieve sales targets and goals", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "#parttime #temporary Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Sunday| 7:00 AM – 3:00 PM / 3:00 PM – 12:00 AM (Day and Mid shift) Create Unforgettable Guest Experiences Top of the Rock isn’t just an observation deck; it’s one of New York City’s most iconic attractions. We’re seeking enthusiastic, guest-focused Retail Associates to bring our world-class experience to life. As the face of Top of the Rock, you’ll help create memorable moments for visitors by providing exceptional service, anticipating needs, and delivering a seamless retail experience. What You'll Do Assist guests with merchandise selection and complete transactions accurately Support sales goals and KPIs by engaging guests and taking ownership of your performance Maintain attractive signage, displays, and seasonal merchandising Restock and organize inventory, ensuring a clean, professional sales floor Operate POS systems and troubleshoot minor issues Support inventory control and loss prevention initiatives Assist with special projects and additional duties as needed Work independently and collaboratively to deliver a top-tier guest experience What You Bring Friendly, approachable, and customer-service driven Strong attention to detail and organizational skills Ability to multitask in a fast-paced environment Effective communication and teamwork skills Prior retail or merchandising experience preferred Qualifications High School Diploma or equivalent 1–2 years of retail or customer-facing experience preferred Flexible availability, including weekends and holidays Basic computer proficiency or ability to quickly learn POS systems Professional appearance and adherence to company standards Why This Role Matters You are more than a Retail Associate — you are the face of Top of the Rock. Every interaction, every smile, and every thoughtful service moment contributes to creating lasting memories for visitors from around the world. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $18—$18 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting \"Submit Application\", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.", "summaryDescription" : "Retail Associate (Top of the Rock - Rockefeller Center) at SPS-North America. Provide excellent customer service. Assist customers with product selection", "postedDate" : "2026-06-15T23:21:25.403", "createdAt" : "2026-06-15T23:21:25.403", "lastUpdated" : "2026-06-16T08:56:41.104", "ingestTimestamp" : "2026-06-15T23:21:25.403", "mongoId" : "6a305713f292fd229cf33830", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306ca6f292fd229cfd5243", "title" : "Director of Health and Wellness", "company" : "Senior Lifestyle", "industry" : "Hospital And Health Care", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Health and Wellness in North Wales, United States, adjusted for industry and company size." }, "location" : "North Wales, PA, United States", "locations" : [ "North Wales", "PA", "United States" ], "certifications" : [ "LPN/LVN or RN license" ], "timestamp" : "2026-06-16T10:05:20.867", "fingerprint" : "84387643cb52efec6e1456a0bbf8d465f79fd2846021539b8cecd8378852ac4e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SeniorLifestyle1/744000132220246-director-of-health-and-wellness", "externalId" : "744000132220246", "industryFunction" : { }, "structuredLocations" : [ { "city" : "North Wales", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2109404,-75.2782317" } ], "locationText" : "North Wales, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "professionalSkills" : [ "Clinical budget management", "Resident assessment", "Care planning", "Staff training", "Regulatory compliance", "Documentation systems management" ], "hardSkillsList" : [ "Clinical documentation", "Budget management", "Staff scheduling", "Resident assessment", "Care plan development", "Staff training programs" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" }, { "name" : "Resident assessment", "level" : "intermediate" }, { "name" : "Care plan development", "level" : "intermediate" }, { "name" : "Staff training programs", "level" : "intermediate" } ], "majorSkills" : "Resident care standards, Regulatory compliance", "majorSkillsList" : [ "Resident care standards", "Regulatory compliance" ], "coreResponsibilities" : "Direct delivery of care, Coordinate family/resident care conferences, Serve as liaison between residents, families, and staff, Ensure residents are at appropriate levels of care, Manage clinical budget line items, Monitor documentation systems for timeframes, Write and review resident assessments/evaluations, Review resident care-plans, Assess potential residents for Assisted Living level, Perform professional and timely assessments, Schedule and conduct new resident orientation, Provide, plan, schedule, and monitor staff training, Manage and coordinate nursing and assisted living staff, Communicate resident health and safety information, Oversee staff schedules and daily assignments, Maintain a safe working environment, Ensure compliance with state regulatory requirements, Complete and file concern and incident reports, Conduct follow-up on incident reports, Assist in mock surveys, Perform other duties as assigned", "teamCollaboration" : "Liaison between residents, families, and staff; Work with residents, families, and staff; Communicate with staff and families", "domainKnowledge" : "Senior living resident care; Mandatory reporting to State", "domainList" : [ "senior-living-resident-care", "mandatory-reporting-to-state" ], "domainSpecificKnowledge" : [ "Senior living resident care", "Mandatory reporting to State" ], "documentationSkills" : "Clinical documentation; Resident assessments; Care-plans; Incident reports", "continuousLearning" : "Maintain CEU requirements; Attend required training; Attend in-service training; Attend staff meetings", "specialRequirements" : "24/7 on-call clinical support, Clean driving record", "qualificationsBasic" : "LPN/LVN or RN license required, Managed a clinical team, Experience with EMR/EHR systems, Valid driver's license", "qualificationsPreferred" : "Managed and developed complex teams, Hospital setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for directing the Health and Wellness Program and ensuring that Senior Lifestyle standards and state requirements for resident care are met. The Director of Health and Wellness will direct staff, ensure regulatory compliance and be responsible for the management of the clinical budget. * Directly oversee the delivery of care to Assisted Living residents to ensure that emotional, physical, psychological and safety needs are met through all program services and activities. * Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. Work with residents, families, and other staff to ensure that residents are at appropriate levels of care. * Manage labor costs, supplies, and other line items in clinical budget. * Monitor documentation systems to ensure that all regulatory timeframes for review of assessments and service plans are met and that resident needs are met. Write and review residents’ assessments/evaluations and care-plans with appropriate staff. * Assess/evaluate potential residents for Assisted Living level of care. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary. Schedule and conduct new resident orientation for all Assisted Living Residents. * Provide, plan, schedule, and monitor staff training programs and in-services for the Assisted Living staff including statutory or regulatory required training. Attend all required training, in-service, and staff meetings. * Manage and coordinate the work of all nursing and other assisted living staff, communicating pertinent resident health and safety information. This includes overseeing and/or completing staff schedules monthly and daily assignments. * Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. * Ensure compliance with all state regulatory requirements including mandatory reporting to State. Ensure that all concern and incident reports are completed, filed and that follow-up is conducted appropriately. * Assist and/or perform in mock surveys. * Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers while adhering to all policies, standards and procedures of Company. * Require 24/7 on-call clinical support. * Perform other duties as assigned. ## Qualifications * Managed a clinical team in a senior living or hospital setting. * LPN/ LVN or RN license required. * Must maintain CEU and other state requirements for the position. * Able to manage multiple high-level tasks such as scheduling staff; scheduling care conferences and maintaining communication with staff and families in a professional, positive manner. * Managed and developed complex teams. * Experience with EMR/EHR clinical documentation systems. * Exude energy, passion with a hospitality-focused mindset. * A passion for serving seniors and growing teams. * Always maintain a positive and friendly demeanor toward the residents and your co-workers. * Technology savvy and ability to adapt to a fast-paced environment. * Self-awareness organized and time management skills. * Must have a valid driver’s license with a clean driving record. ## Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.", "summaryDescription" : "Director of Health and Wellness at Senior Lifestyle. Skills: Resident care standards, Regulatory compliance. Direct delivery of care. Coordinate family/resident care conferences", "postedDate" : "2026-06-15T14:37:49.000", "createdAt" : "2026-06-16T00:14:48.543", "lastUpdated" : "2026-06-16T10:05:20.867", "ingestTimestamp" : "2026-06-16T00:14:48.543", "mongoId" : "6a306ca6f292fd229cfd5243", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Budget management", "Staff scheduling", "Resident assessment", "Care plan development", "Staff training programs", "Resident care standards", "Regulatory compliance", "Clinical budget management", "Care planning", "Staff training", "Documentation systems management", "Senior living resident care", "Mandatory reporting to State", "LPN/LVN or RN license" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305568f292fd229cf1f3da", "title" : "Director of Health and Wellness", "company" : "Senior Lifestyle", "industry" : "Hospital And Health Care", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Health and Wellness in North Wales, United States, adjusted for industry and company size." }, "location" : "North Wales, PA, United States", "locations" : [ "North Wales", "PA", "United States" ], "certifications" : [ "LPN/LVN license", "RN license", "CEU requirements" ], "timestamp" : "2026-06-16T10:03:25.749", "fingerprint" : "42a02e3177205f93f6770a75e1f45924a0b68fe57bdfa9192a2b4595721ca0ea", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SeniorLifestyle1/744000132220246-director-of-health-and-wellness", "externalId" : "744000132220246", "industryFunction" : { }, "structuredLocations" : [ { "city" : "North Wales", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2109404,-75.2782317" } ], "locationText" : "North Wales, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "technicalSkills" : "EMR, EHR", "professionalSkills" : [ "Clinical budget management", "Resident assessment", "Care plan development", "Regulatory compliance", "Incident reporting", "Mock surveys" ], "hardSkillsList" : [ "Clinical documentation", "Care coordination", "Budget management", "Staff scheduling" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Care coordination", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Staff scheduling", "level" : "intermediate" } ], "majorSkills" : "Resident care standards, Clinical budget management", "majorSkillsList" : [ "Resident care standards", "Clinical budget management" ], "coreResponsibilities" : "Direct delivery of care, Coordinate family/resident care conferences, Serve as liaison between residents, families, staff, Ensure residents are at appropriate care levels, Manage clinical budget line items, Monitor documentation systems, Review assessments and service plans, Write resident assessments/evaluations, Review resident care-plans, Assess potential residents for Assisted Living, Perform resident assessments professionally and timely, Schedule new resident orientation, Conduct new resident orientation, Plan staff training programs, Schedule staff training programs, Monitor staff training programs, Provide statutory or regulatory training, Attend required training, Attend in-service meetings, Attend staff meetings, Manage nursing staff work, Coordinate assisted living staff work, Communicate resident health and safety information, Oversee staff schedules, Complete staff schedules, Assign daily tasks, Maintain safe working environment, Prevent accidents, Preserve equipment, Achieve safe working practices, Ensure compliance with state regulatory requirements, Report to State, Complete concern reports, Complete incident reports, File concern reports, File incident reports, Conduct follow-up on reports, Perform mock surveys, Adhere to all policies, Adhere to all standards, Adhere to all procedures", "teamCollaboration" : "Liaison between residents, families, staff; Coordinate with Executive Director; Work with other staff", "domainKnowledge" : "Senior living resident care; State regulatory requirements", "domainList" : [ "senior-living-resident-care", "state-regulatory-requirements" ], "domainSpecificKnowledge" : [ "Senior living resident care", "State regulatory requirements" ], "documentationSkills" : "Clinical documentation; Resident assessments; Service plans; Care-plans; Incident reports", "specialRequirements" : "24/7 on-call clinical support, Valid driver's license, Clean driving record, COVID-19 vaccination proof", "qualificationsBasic" : "LPN/LVN or RN license required, Managed a clinical team, Managed and developed complex teams, Experience with EMR/EHR systems, Valid driver's license", "qualificationsPreferred" : "Experience in a senior living setting, Hospital setting experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for directing the Health and Wellness Program and ensuring that Senior Lifestyle standards and state requirements for resident care are met. The Director of Health and Wellness will direct staff, ensure regulatory compliance and be responsible for the management of the clinical budget. * Directly oversee the delivery of care to Assisted Living residents to ensure that emotional, physical, psychological and safety needs are met through all program services and activities. * Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. Work with residents, families, and other staff to ensure that residents are at appropriate levels of care. * Manage labor costs, supplies, and other line items in clinical budget. * Monitor documentation systems to ensure that all regulatory timeframes for review of assessments and service plans are met and that resident needs are met. Write and review residents’ assessments/evaluations and care-plans with appropriate staff. * Assess/evaluate potential residents for Assisted Living level of care. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary. Schedule and conduct new resident orientation for all Assisted Living Residents. * Provide, plan, schedule, and monitor staff training programs and in-services for the Assisted Living staff including statutory or regulatory required training. Attend all required training, in-service, and staff meetings. * Manage and coordinate the work of all nursing and other assisted living staff, communicating pertinent resident health and safety information. This includes overseeing and/or completing staff schedules monthly and daily assignments. * Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. * Ensure compliance with all state regulatory requirements including mandatory reporting to State. Ensure that all concern and incident reports are completed, filed and that follow-up is conducted appropriately. * Assist and/or perform in mock surveys. * Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers while adhering to all policies, standards and procedures of Company. * Require 24/7 on-call clinical support. * Perform other duties as assigned. ## Qualifications * Managed a clinical team in a senior living or hospital setting. * LPN/ LVN or RN license required. * Must maintain CEU and other state requirements for the position. * Able to manage multiple high-level tasks such as scheduling staff; scheduling care conferences and maintaining communication with staff and families in a professional, positive manner. * Managed and developed complex teams. * Experience with EMR/EHR clinical documentation systems. * Exude energy, passion with a hospitality-focused mindset. * A passion for serving seniors and growing teams. * Always maintain a positive and friendly demeanor toward the residents and your co-workers. * Technology savvy and ability to adapt to a fast-paced environment. * Self-awareness organized and time management skills. * Must have a valid driver’s license with a clean driving record. ## Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.", "summaryDescription" : "Director of Health and Wellness at Senior Lifestyle. Skills: Resident care standards, Clinical budget management. Direct delivery of care. 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"hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a81f292fd229cf51e4f", "title" : "Director of Memory Care Services", "industry" : "Healthcare", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Memory Care Services in Andover, United States, adjusted for seniority and healthcare industry." }, "location" : "Andover, MN", "locations" : [ "Andover, MN" ], "timestamp" : "2026-06-16T07:37:24.697", "fingerprint" : "12ddb30a30382e3f2da3a521165ab80ff80c15d9fe455f47294d932c814b6ddd", "source" : "jazzhr", "language" : "en", "externalId" : "wUsXKX9Foo", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Andover", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.2332985,-93.2913405" } ], "locationText" : "Andover, Minnesota, United States", "experienceLevel" : "Director", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Memory Care Services", "createdAt" : "2026-06-15T22:23:43.155", "lastUpdated" : "2026-06-16T07:37:24.697", "ingestTimestamp" : "2026-06-15T22:23:43.155", "mongoId" : "6a305a81f292fd229cf51e4f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a30559df292fd229cf20520", "title" : "Manager of Communications and Public Relations", "company" : "Dunkin’ Joy in Childhood Foundation", "industry" : "Food & Beverage", "salary" : { "min" : 77998.0, "max" : 153109.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T13:05:54.647", "fingerprint" : "c017d2e03e90b09b635aaaa21352ea137c0958cb3a180dfe807fa89e7f29cf00", "source" : "workday", "language" : "en", "applyUrl" : "https://inspirebrands.wd5.myworkdayjobs.com/InspireCareers/job/Boston-Support-Center/Manager-of-Communications-and-Public-Relations---Dunkin--Joy-in-Childhood-Foundation_JR40632", "externalId" : "JR40632", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Canton", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1584324,-71.1447732" } ], "locationText" : "Canton, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Project management", "Interpersonal skills", "Active listening", "Creative writing", "Facilitation skills", "Relationship management", "Time management", "Organizational skills" ], "hardSkillsList" : [ "Social media strategy", "Content creation", "Video development", "Speaking program development" ], "hardSkills" : [ { "name" : "Social media strategy", "level" : "intermediate" }, { "name" : "Content creation", "level" : "intermediate" }, { "name" : "Video development", "level" : "intermediate" }, { "name" : "Speaking program development", "level" : "intermediate" } ], "majorSkills" : "Communications strategy, Public relations strategy, Content management, Social media management", "majorSkillsList" : [ "Communications strategy", "Public relations strategy", "Content management", "Social media management" ], "coreResponsibilities" : "Lead creation of all internal and external communications, Help establish national and local communications strategies, Support communications strategies for national fundraising activities, Manage the Foundation website, Develop social media content plan, Oversight of a social media contractor, Support in-restaurant campaigns, Prepare internal readiness materials, Prepare external communications, Work closely with internal team, Work closely with Dunkin’ marketing and PR, Work closely with local agencies, Work closely with non-profit partners, Lead video development, Lead speaking program development, Refine existing communication methods, Refine existing communication approach, Support the Foundation’s national PR strategy, Coordinate with the Foundation’s PR agency, Liaise with local PR agencies, Plan Foundation events and celebrations, Create turnkey PR toolkits, Develop creative communications strategies, Collaborate on creation of board meeting presentations, Collaborate on creation of Annual Meeting presentations, Assist in briefing and development process, Develop opportunities for integration into brand marketing calendar, Collaborate with Dunkin’ brand marketing team, Work with the business analytics team, Develop strategic plans, Oversee social media channels, Develop social media strategy, Develop social media calendar", "teamCollaboration" : "Cross-functional teams; Foundation staff; Board members; Dunkin’ marketing; Dunkin’ PR; Partnership teams; Volunteers; Agencies; Local agencies; Non-profit partners; Regional field marketing teams; Dunkin’ PR team; Business analytics team", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Non-profit sector", "domainList" : [ "non-profit-sector" ], "domainSpecificKnowledge" : [ "Non-profit sector" ], "toolProficiency" : [ "Social media platforms" ], "communicationSkills" : "Internal communications; External communications; Board communications; Employee communications; Social media content; In-restaurant campaigns; Fundraising events; Grant programs; Marketing programs; National marketing partnerships; Community activations; PR toolkits", "documentationSkills" : "Drafting; Editing; Curating content; Internal readiness materials; External communications", "innovationCreativity" : "Identifying new, innovative ways to share stories", "problemSolvingSkills" : "Problem solve potential root causes", "qualificationsBasic" : "4 Year Degree Preferred, 5+ years relevant experience, Demonstrated experience developing internal and external communications strategies, Original writing samples required, Ability to work effectively and collaboratively as a team member, Ability to recognize escalating trends and problem solve potential root causes", "qualificationsPreferred" : "Experience in the non-profit sector, Preference is given to candidates who can work from our Canton, MA headquarters", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position will play a key role in shaping and executing national and regional communications and public relations strategies for the Dunkin' Joy in Childhood Foundation. Reporting to and collaborating closely with the Director, this role will oversee the development, management, and distribution of communications to enhance the Foundation’s mission. This Manager role will work cross-functionally with Foundation staff, board members, as well as Dunkin’ marketing, PR, partnership teams, volunteers, and agencies to ensure consistent and effective communication to both internal and external audiences. This role will require strong project management skills, as he/she will be responsible for drafting, editing, and curating content, while also identifying new, innovative ways to share the Foundation's impactful stories. Preference is given to candidates who can work from our Canton, MA headquarters. **Responsibilities:** **Communications:** * In partnership with the team, lead the creation of all internal and external communications including the Foundation’s annual report, quarterly newsletters, as well as Board and employee communications * Help establish national and local communications strategies for the Dunkin’ Joy in Childhood Foundation with the support of the Director and national PR agency * Support communications strategies for national in-restaurant fundraising activities and campaigns * Manage the Foundation website by creating pages, designing layouts, and regularly updating content to ensure current and relevant information * Develop social media content plan and oversight of a social media contractor * Support in-restaurant campaigns, including drafting comprehensive communications plans, for Dunkin’ Iced Coffee Day, BARK partnership, and the annual month-long icon program. Includes the preparation of internal readiness materials and external communications. * Work closely with internal team, Dunkin’ marketing and PR, local agencies, and non-profit partners (hospitals, food banks, etc.) on communication efforts * Lead video development and speaking program development for fundraising events * Refine existing communication methods and approach with regional field marketing teams and PR agencies **Public Relations:** * Support the Foundation’s national PR strategy by collaborating with the Dunkin’ PR team and coordinating with the Foundation’s PR agency to ensure increased awareness of the Foundation’s mission and activities * Liaise with local PR agencies to plan Foundation events and celebrations * Create turnkey PR toolkits for local PR agency execution of Foundation marketing programs, fundraisers, Signature Program events and grant celebrations * Develop and lead creative communications strategies for the Foundation’s national signature programs and regional grant programs **Content Management: ** * Collaborate with team on the creation of quarterly Board meeting presentations and Annual Meeting presentations * Assist in the briefing and development process of all Foundation marketing programs, including content for in-store and out-of-store asset development * Develop opportunities for seamless integration of the Foundation into the brand marketing calendar * Collaborate with the Dunkin’ brand marketing team on the launch and promotion of major national marketing partnerships as well as regional fundraising and community activations * Work with the business analytics team to develop strategic plans that drive Dunkin’ goals and the Foundation mission * Oversee social media channels, including Facebook, Instagram, and LinkedIn, including strategy and calendar development **Requirements:** * 4 Year Degree Preferred * 5+ years of relevant experience strongly preferred * Demonstrated experience developing internal and external communications strategies, with a preference for experience in the non-profit sector * Original writing samples required * Demonstrated experience developing internal and external communications strategies, with a preference for experience in the non-profit sector * A self-starter with the ability to set priorities, multi-task and remain focused within a rigorous, fast-paced and quickly changing environment * Exemplary interpersonal, active listening, creative writing, transcribing, and facilitation skills * Adept in navigating and managing complex communication and public relations matters * Solid project management skills with the ability to stay on track while working on various simultaneous projects * Proven track record of successfully introducing and implementing communication programs for external or internal audiences * Working knowledge of social media best practices and ability to set a social media strategy/calendar and pivot as needed * Ability to navigate ambiguity and resolve conflicts effectively while staying open to constructive feedback for continuous performance improvement * Ability to work effectively and collaboratively as a team member with strong relationship management, time management and organizational skills * Ability to recognize escalating trends and problem solve potential root causes Salary: 77,998 - 153,109 per year The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.", "summaryDescription" : "Manager of Communications and Public Relations at Dunkin’ Joy in Childhood Foundation. Skills: Communications strategy, Public relations strategy, Content management, Social media management. Lead creation of all internal and external communications. 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Our experienced educators and emerging researchers have developed innovative training programs including a highly successful person-centred counselling program and an award-winning arts-led pedagogy for training art therapists and arts-in-health practitioners. We have written key texts that influence research, clinical education and professional practice, heightening discipline visibility for Arts Therapy and Counselling (ATC) within and beyond the University. Western Sydney University is seeking a Professor of Counselling with an outstanding record of academic leadership to join the Art Therapy and Counselling group within the School of Social Sciences. Beginning with a three year term as Head of Discipline, this is an opportunity to be a leader in collaboratively shaping and strengthening the profile of Counselling as an independent and growing discipline at a key moment of its professionalisation, and to collaboratively support the art therapy discipline to similarly enhance its profile. About You * A PhD in a related discipline. * Demonstrated excellence in teaching and learning design. * Evidence of fostering educational excellence in others. * Demonstrated experience in relationships with industry for research and teaching including work-integrated learning. * Evidence of being role model for other academics seeking mentoring, guidance, advice and support. * Proven leadership of research projects and leadership of research teams. * Success in attracting significant industry funding. Please refer to the [Position Description](https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc9/687f73eddb0ab5ec2c02a323/a80bbdc9-7e22-4c54-9806-764ea3af19e0?r=s3-ap-southeast-2) for full details. Benefits We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing. * Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing. * Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover. * Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity. Application Details Position Enquiries: Direct to Professor Jason Pandya-Wood via J.Pandya-Wood@westernsydney.edu.au Please include the job reference code REF1441T Closing Date: 11:59pm, Friday 17 July 2026 Working Rights: Employer Visa sponsorship will be provided if required. How to Apply: To express your interest in the role, please prepare the following application materials: * A comprehensive academic CV detailing your positions held (with dates), key achievements, education, professional training, qualifications (including dates of completion), and a summary of your research activity and outputs. * Contact details for three referees, including your relationship to each referee and why you have nominated them. Referees will only be contacted after prior consultation with you. * Your earliest possible start date. As part of your online application, you will be asked to respond to screening questions addressing key qualifications, experiences and skills required for this position. Please note that only applications submitted via the University’s online recruitment system will be considered. Belonging at Western We are committed to substantive equality as outlined in our [Equal Opportunity Policy](https://policies.westernsydney.edu.au/document/view.current.php?id=95). We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. For reasonable adjustments during the application process, please contact [talentacquisitionteam@westernsydney.edu.au](mailto:talentacquisitionteam@westernsydney.edu.au). About Western This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful. Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western. For the latest please visit our [website](https://www.westernsydney.edu.au/) and [LinkedIn](https://www.linkedin.com/school/western-sydney-university/posts/?feedView=all).", "summaryDescription" : "Professor of Counselling and Head of Discipline (Art Therapy and Counselling) at Western Sydney University. Skills: Art Therapy, Counselling, Academic Leadership. Shape the profile of Counselling. Strengthen the profile of Counselling", "postedDate" : "2026-06-15T06:59:39.000", "createdAt" : "2026-06-16T00:14:14.206", "lastUpdated" : "2026-06-16T08:23:23.512", "ingestTimestamp" : "2026-06-16T00:14:14.206", "mongoId" : "6a306d6ef292fd229cfd8878", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Art therapy", "Counselling", "Mentoring", "Art Therapy", "Academic Leadership", "Academic leadership", "Research leadership", "Teaching design", "Work-integrated learning", "Creative arts therapies", "Person-centred counselling", "Arts-in-health practice" ], "skillCount" : 12, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c91ae74d8ee00a0983cbc", "title" : "Head of Customer Care", "company" : "Capital on Tap", "industry" : "FinTech", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Head of Customer Care in FinTech in Cardiff, UK, adjusted for seniority and company size." }, "location" : "Cardiff, Wales, United Kingdom", "locations" : [ "Cardiff", "Wales", "United Kingdom" ], "timestamp" : "2026-06-15T11:54:45.612", "fingerprint" : "3043406d0165c2f099eb7687ef3aebd6c2024155ef97602a98e95ff52126443d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/capitalontap/jobs/8588515002", "externalId" : "8588515002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cardiff", "state" : "Wales", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4816546,-3.1791934" } ], "locationText" : "Cardiff, Wales, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Complaints handling", "Payment operations" ], "hardSkills" : [ { "name" : "Complaints handling", "level" : "intermediate" }, { "name" : "Payment operations", "level" : "intermediate" } ], "majorSkills" : "Customer care strategy, Complaints management, Payment operations", "majorSkillsList" : [ "Customer care strategy", "Complaints management", "Payment operations" ], "coreResponsibilities" : "Build and lead a high-performing team, Champion engagement, recognition, and team development, Develop, own, and embed a best-in-class vulnerable customer, Act as the internal subject matter expert on, Provide guidance to business stakeholders, Influence product and process design, Lead end-to-end complaints handling, Ensure timely, fair, and well-evidenced resolutions, Oversee the payment operations function, Ensure customer payment queries are resolved, Ensure customer payment disputes are resolved, Ensure payment processing issues are resolved, Drive operational excellence, Leverage technology to streamline processes, Enhance the customer experience", "teamCollaboration" : "Working with senior stakeholders; Working with regulatory counterparts", "domainKnowledge" : "Regulated financial services; FCA Consumer Duty; DISP complaints-handling rules; Vulnerability guidance", "domainList" : [ "regulated-financial-services", "fca-consumer-duty", "disp-complaints-handling-rules", "vulnerability-guidance" ], "domainSpecificKnowledge" : [ "Regulated financial services", "FCA Consumer Duty", "DISP complaints-handling rules", "Vulnerability guidance" ], "communicationSkills" : "Influencing stakeholders", "continuousLearning" : "Professional development; Annual Learning and Wellbeing Budget", "innovationCreativity" : "Pilot new ideas fast", "problemSolvingSkills" : "Root cause analysis; Evidence-based decisions", "outcomesObjectives" : "Deliver good outcomes for customers", "qualificationsBasic" : "Significant experience in customer operations, Expertise in complaints, Expertise in vulnerability, Expertise in payment operations, Deep understanding of FCA Consumer Duty, Deep understanding of DISP complaints-handling rules, Deep understanding of vulnerability guidance (FG21/1), Proven track record of building high-performing teams, Analytical skills, Excellent communicator, Excellent influencer", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re Capital on Tap \uD83D\uDC4B \uD83D\uDCB3 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! \uD83D\uDCCD Cardiff | \uD83C\uDFE2 3 days per week in office Customer Care/Customer Operations \uD83D\uDE80 Customer Care is a brand new team for us, and you’ll be the first hire! You’ll look after vulnerable customer strategy, shape and define how we deliver good outcomes for customers with additional needs as well as leading end to end complaints management and payment operations. What You’ll Be Doing \uD83D\uDDC3️ Build and lead a high-performing team across all three areas, with a focus on professional development, engagement, and a culture of accountability. Champion engagement, recognition, and team development to foster connection, alignment, and a shared sense of purpose. Develop, own, and embed a best-in-class vulnerable customer strategy across Capital on Tap. Act as the internal subject matter expert on vulnerability, providing guidance to business stakeholders and influencing product and process design. Lead end-to-end complaints handling, ensuring timely, fair, and well-evidenced resolutions in line with regulatory requirements. Oversee the payment operations function, ensuring customer payment queries, disputes, and processing issues are resolved efficiently and accurately. Drive operational excellence by leveraging technology to streamline processes and enhance the customer experience. Our Values & Culture \uD83C\uDF1E Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly. Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage. Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard. Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done. Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback. We’re Looking For \uD83D\uDD0E A senior leader with significant experience in customer operations within a regulated financial services environment, with specific expertise in complaints, vulnerability, and payment operations. A deep understanding of FCA Consumer Duty, DISP complaints-handling rules, and vulnerability guidance (FG21/1). A proven track record of building and leading high-performing teams in a fast-paced, dynamic environment. Strong analytical skills with the ability to interpret complex data, identify root causes, and implement evidence-based decisions. An excellent communicator and influencer, comfortable working with senior stakeholders and regulatory counterparts. Interview Process \uD83E\uDD1D Stage 1: 30 minutes with a Talent Partner Stage 2: 60 minutes with the Customer Operations Director Stage 3: 60 minutes with our Lead People Partner and another Head of Stage 4: Good To Great interview with a member of our C-Suite Diversity & Inclusion \uD83C\uDF08 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: \uD83C\uDFE5 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality \uD83C\uDF81 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) \uD83D\uDC5B Salary Sacrifice Pension Scheme up to 7% match \uD83D\uDE98 Octopus EV Salary Sacrifice Scheme \uD83C\uDFD6️ 28 days holiday (plus bank holidays) \uD83D\uDCD6 Annual Learning and Wellbeing Budget \uD83D\uDC6A Enhanced Parental Leave \uD83D\uDEB2 Cycle to Work Scheme \uD83D\uDE82 Season Ticket Loan \uD83D\uDCAC 6 free therapy sessions per year \uD83D\uDC36 Dog Friendly Offices \uD83C\uDF6B Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Info \uD83D\uDC4DCheck out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. \uD83D\uDCE7Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)", "summaryDescription" : "Head of Customer Care at Capital on Tap. Skills: Customer care strategy, Complaints management, Payment operations. Build and lead a high-performing team. Champion engagement, recognition, and team development", "postedDate" : "2026-06-14T03:21:28.097", "createdAt" : "2026-06-14T03:21:28.097", "lastUpdated" : "2026-06-15T11:54:45.612", "ingestTimestamp" : "2026-06-14T03:21:28.097", "mongoId" : "6a2c91ae74d8ee00a0983cbc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Complaints handling", "Payment operations", "Customer care strategy", "Complaints management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Regulated financial services", "FCA Consumer Duty", "DISP complaints-handling rules", "Vulnerability guidance" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f62f292fd229c058aac", "title" : "Director of Research and Engineering, Health and Home", "industry" : "Healthcare", "salary" : { "min" : 250000.0, "max" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Research and Engineering in Mountain View, CA, adjusted for the healthcare industry and director-level seniority." }, "location" : "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]", "locations" : [ "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]" ], "timestamp" : "2026-06-16T14:40:16.845", "fingerprint" : "2dcff30a13f8a7f568f69f39dde631d8ef18daa225cada80b6537ea1cb693bc4", "source" : "google", "language" : "en", "externalId" : "112964911318868678", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mountain View", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3893889,-122.0832101" } ], "locationText" : "Mountain View, California, United States", "experienceLevel" : "Director", "summaryDescription" : "Director of Research and Engineering, Health and Home", "postedDate" : "2026-06-16T01:50:04.497", "createdAt" : "2026-06-16T01:50:04.497", "lastUpdated" : "2026-06-16T14:40:16.845", "ingestTimestamp" : "2026-06-16T01:50:04.497", "mongoId" : "6a307f62f292fd229c058aac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 250000, "salaryAnnualMax" : 350000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.5555556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69cf26122beec4dd3d90b419", "title" : "Point of Care Coordinator", "industry" : "Healthcare", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Point of Care Coordinator in Brooksville, United States, adjusted for the healthcare industry." }, "location" : "United States-Florida-Brooksville", "locations" : [ "United States-Florida-Brooksville", "
TGH Brooksville (TGHBRKSV)
17240 Cortez Boulevard

Brooksville, 34601

" ], "certifications" : [ "Medical Technologist" ], "timestamp" : "2026-06-16T00:45:59.513", "fingerprint" : "d2e42480c1811896597fe722ab91a94e1fc506522d26730e5fdf5b3c1b0c026a", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=659155", "externalId" : "659155", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooksville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5552719,-82.3878709" } ], "locationText" : "Brooksville, Florida, United States", "minimumEducation" : "Associate's", "technicalSkills" : "Point-of-care testing", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Data analysis" ], "hardSkillsList" : [ "Quality control", "Equipment calibration", "Staff training", "Staff certification" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Quality control", "level" : "intermediate" }, { "name" : "Equipment calibration", "level" : "intermediate" }, { "name" : "Staff training", "level" : "intermediate" }, { "name" : "Staff certification", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Point-of-care testing, Regulatory compliance, Staff training, Data analysis", "majorSkillsList" : [ "Point-of-care testing", "Regulatory compliance", "Staff training", "Data analysis" ], "coreResponsibilities" : "Oversee implementation of POCT programs, Manage POCT programs, Improve POCT programs, Ensure compliance with regulatory standards, Train staff, Certify staff, Manage inventory, Conduct audits, Liaise with healthcare teams, Develop POCT policies, Update POCT procedures, Analyze POCT data, Support decision-making, Enhance processes, Troubleshoot equipment issues, Coordinate calibration activities, Coordinate maintenance activities", "teamCollaboration" : "Liaise with healthcare teams; Liaise with laboratory staff; Liaise with healthcare providers; Liaise with department managers; Liaise with external vendors", "projectManagementSkills" : [ "Time management" ], "domainKnowledge" : "Regulatory standards; Point-of-care testing; CLIA; CAP; Joint Commission; POCT equipment; POCT procedures; Quality control measures", "domainList" : [ "regulatory-standards", "point-of-care-testing", "clia", "cap", "joint-commission", "poct-equipment", "poct-procedures", "quality-control-measures" ], "domainSpecificKnowledge" : [ "Regulatory standards", "Point-of-care testing", "CLIA", "CAP", "Joint Commission", "POCT equipment", "POCT procedures", "Quality control measures" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Develop policies; Update procedures", "problemSolvingSkills" : "Troubleshoot equipment; Data analysis; Decision making", "outcomesObjectives" : "Maintain efficient POCT operations; Improve practices and outcomes", "qualificationsBasic" : "Associate's Degree, Medical Technology License, State of Florida Licensure, Competency in 1-5 specialties", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Point-of-Care Coordinator is responsible for overseeing the implementation, management, and continuous improvement of point-of-care testing programs across multiple departments. This role ensures that Point of Care Testing (POCT) procedures and equipment comply with all regulatory and accreditation standards. The coordinator will train and certify staff, manage inventory, conduct audits, and liaise with relevant healthcare teams to maintain efficient POCT operations. The position also involves the development and updating of POCT policies and procedures, as well as data analysis to support decision-making and process enhancements. Essential Functions In-depth knowledge of regulatory standards related to POCT (e.g., CLIA, CAP, Joint Commission) and a commitment to ensuring compliance with these requirements. Strong technical knowledge of point-of-care testing equipment, procedures, and quality control measures. Ability to troubleshoot equipment issues and coordinate calibration and maintenance activities. Proven ability to effectively train, mentor, and certify staff in POCT procedures, ensuring competency in both routine and complex testing scenarios. Proficiency in analyzing POCT data to identify trends, areas for improvement, and potential risks. Ability to make data-driven decisions to improve practices and outcomes. Excellent written and verbal communication skills to effectively liaise with laboratory staff, healthcare providers, department managers, and external vendors. Strong organizational and time management skills to handle multiple projects, audits, and training programs simultaneously while maintaining attention to detail and meeting deadlines. Education Associate's Degree Medical Technology License Medical Technologist Work Experience State of Florida Licensure is required. Competency in 1-5 specialties. Brooksville", "summaryDescription" : "Point of Care Coordinator. Skills: Point-of-care testing, Regulatory compliance, Staff training, Data analysis. Oversee implementation of POCT programs. Manage POCT programs", "createdAt" : "2026-06-14T19:07:48.059", "lastUpdated" : "2026-06-16T00:45:59.513", "ingestTimestamp" : "2026-06-14T19:07:48.059", "mongoId" : "69cf26122beec4dd3d90b419", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Quality control", "Equipment calibration", "Staff training", "Staff certification", "Mentoring", "Point-of-care testing", "Regulatory compliance", "Data analysis", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Time management", "Regulatory standards", "CLIA", "CAP", "Joint Commission", "POCT equipment", "POCT procedures", "Quality control measures", "Medical Technologist" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c9f7d74d8ee00a099ffa6", "title" : "Director of Memory Care", "industry" : "Healthcare", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Memory Care in Lubbock, TX, adjusted for seniority and healthcare industry." }, "location" : "Lubbock, TX", "locations" : [ "Lubbock, TX" ], "certifications" : [ "Licensed Practical Nurse (LPN) or Registered Nurse (RN) preferred" ], "timestamp" : "2026-06-16T06:09:46.419", "fingerprint" : "ae157346cedae4928048ee6f3a4677ca6ea491840bdb264ab276e43d8658d5e7", "source" : "jazzhr", "language" : "en", "externalId" : "ZfQ6wDkXOT", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lubbock", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5855677,-101.8470215" } ], "locationText" : "Lubbock, Texas, United States", "experienceLevel" : "Director", "professionalSkills" : [ "Care planning", "Staff training" ], "hardSkillsList" : [ "Memory care protocols" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Memory care protocols", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Memory care, Senior living operations", "majorSkillsList" : [ "Memory care", "Senior living operations" ], "coreResponsibilities" : "Develop and implement memory care programs, Supervise and train care staff, Ensure resident safety and well-being, Conduct resident assessments, Manage daily operations of the memory care unit, Collaborate with families and healthcare providers, Maintain regulatory compliance", "teamCollaboration" : "Cross-functional teams; Healthcare providers; Families", "domainKnowledge" : "Dementia care; Alzheimer's disease; Geriatric care", "domainList" : [ "dementia-care", "alzheimer-s-disease", "geriatric-care" ], "domainSpecificKnowledge" : [ "Dementia care", "Alzheimer's disease", "Geriatric care" ], "communicationSkills" : "Resident assessments; Family communication", "documentationSkills" : "Resident charting", "problemSolvingSkills" : "Resident care issues", "outcomesObjectives" : "Maintain high resident satisfaction; Ensure regulatory compliance", "qualificationsBasic" : "5+ years experience in senior living, 2+ years supervisory experience", "qualificationsPreferred" : "Experience with memory care programs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Memory Care. Skills: Memory care, Senior living operations. Develop and implement memory care programs. Supervise and train care staff", "createdAt" : "2026-06-14T18:49:27.595", "lastUpdated" : "2026-06-16T06:09:46.419", "ingestTimestamp" : "2026-06-14T18:49:27.595", "mongoId" : "6a2c9f7d74d8ee00a099ffa6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Memory care protocols", "Leadership", "Memory care", "Senior living operations", "Care planning", "Staff training", "Dementia care", "Alzheimer's disease", "Geriatric care", "Licensed Practical Nurse (LPN) or Registered Nurse (RN) preferred" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a19571a58b93c861e4a44b2", "title" : "Senior Manager of Accountable Care Innovation and Policy", "industry" : "Government", "salary" : { "min" : 175000.0, "max" : 245000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Manager of Accountable Care Innovation and Policy in Boston, adjusted for the healthcare industry and manager-level seniority." }, "location" : "Massachusetts-Boston", "locations" : [ "Massachusetts-Boston", "Administrative Services", "Exec Office Of Health and Human Services, Full-time, Full-time" ], "timestamp" : "2026-06-15T11:22:22.506", "fingerprint" : "de082a566d5d793007cb678519b57b7fddfa80abf6ec84d47e6fa47671cea990", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1086268", "externalId" : "1086268", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Programmatic decision-making", "Policy strategy", "Implementation plans", "Operational decisions", "Project management", "Operational processes", "System-wide improvements", "Program impact" ], "hardSkillsList" : [ "Policy development", "Policy implementation", "Policy evaluation", "Stakeholder engagement", "Project management", "Risk mitigation", "Quality assurance", "Compliance monitoring" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Policy development", "level" : "intermediate" }, { "name" : "Policy implementation", "level" : "intermediate" }, { "name" : "Policy evaluation", "level" : "intermediate" }, { "name" : "Stakeholder engagement", "level" : "intermediate" }, { "name" : "Project management", "level" : "intermediate" }, { "name" : "Risk mitigation", "level" : "intermediate" }, { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Compliance monitoring", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Accountable Care, Innovation, Policy, 1115 waiver", "majorSkillsList" : [ "Accountable Care", "Innovation", "Policy", "1115 waiver" ], "coreResponsibilities" : "Drive programmatic decision-making, Shape policy strategy, Advance policy strategy, Synthesize policy inputs, Develop implementation plans, Lead operational decisions, Manage operational decisions, Ensure alignment across teams, Facilitate stakeholder engagement, Collaborate with internal teams, Collaborate with state partners, Collaborate with providers, Oversee project management, Develop project plans, Track project plans, Monitor project timelines, Monitor project budgets, Monitor project dependencies, Identify project risks, Develop mitigation strategies, Review deliverables, Coordinate deliverables, Support policy development, Support policy implementation, Support operationalization of policy, Translate policy priorities, Drive system-wide improvements, Drive measurable program impact", "teamCollaboration" : "Cross-functional teams; Internal teams; State partners; External organizations; External stakeholders", "projectManagementSkills" : [ "Project management", "Project plans", "Milestones", "Deliverables", "Timelines", "Budgets", "Dependencies", "Risk management" ], "domainKnowledge" : "Accountable Care Organizations; 1115 demonstration waiver; Medicaid program; Population health; Quality of care; Integration of services; Financial accountability; Total cost of care; Behavioral health; Social determinants of health; Eligibility; Finance; Healthcare policy", "domainList" : [ "accountable-care-organizations", "1115-demonstration-waiver", "medicaid-program", "population-health", "quality-of-care", "integration-of-services", "financial-accountability", "total-cost-of-care", "behavioral-health", "social-determinants-of-health", "eligibility", "finance", "healthcare-policy" ], "domainSpecificKnowledge" : [ "Accountable Care Organizations", "1115 demonstration waiver", "Medicaid program", "Population health", "Quality of care", "Integration of services", "Financial accountability", "Total cost of care", "Behavioral health", "Social determinants of health", "Eligibility", "Finance", "Healthcare policy" ], "communicationSkills" : "Clear recommendations; Clear communication", "innovationCreativity" : "Accountable Care Innovation", "problemSolvingSkills" : "Parse complicated problems", "outcomesObjectives" : "Successful design; Successful implementation; Timely completion of initiatives; Successful execution; Operational readiness; Accuracy; Quality; Compliance with CMS requirements; Measurable program impact", "qualificationsBasic" : "Five years of experience, Professional internship experience, Administrative experience, Supervisory experience, Managerial experience, Business administration experience, Business management experience, Public administration experience, Public management experience, Clinical administration experience, Clinical management experience, Bachelor's degree in related field, Graduate degree in related field, Doctorate degree in related field", "qualificationsPreferred" : "Project management, Knowledge of healthcare policy, Structured thinking, Ability to work in cross-functional, Ability to learn quickly, Comfort with basic payment/rates principles, Excellent organizational skills, Attention to detail, Ability to parse complicated problems, Clearly communicate findings, Ability to lead projects, Organizing work, Establishing operating relationships, Coordinating the work of others", "remoteFriendly" : false, "rawDescription" : "The Executive Office of Health and Human Services (EOHHS) is the largest executive agency in state government and oversees expenditures of approximately $19.4 billion annually. EOHHS has approximately 22,000 employees and serves approximately 2 million clients. Section 1115 of the Social Security Act gives the Centers for Medicare and Medicaid Services (CMS) the authority to approve “non-traditional,” pilot, or demonstration projects that are likely to assist in promoting the objectives of the Medicaid program. The purpose of these “1115 waivers” is to give states additional flexibility to design and improve their Medicaid programs, and to demonstrate and evaluate state-specific policy approaches to better serve the Medicaid population. Massachusetts has operated an 1115 waiver since 1997; the most recent demonstration was authorized in 2022 and expires in 2027. Building upon previous demonstrations, under its current 1115 demonstration, MassHealth continues the Accountable Care Organizations (ACOs) model, which launched in March 2018, and covers >80% of MassHealth’s managed-care eligible members. ACOs are transitioning a significant portion of MassHealth’s business from largely fee-for-service care towards a model where providers are accountable for managing population health, quality of care, and integration of services with financial accountability for the total cost of care. Under the direction of the Deputy Director, the Senior Manager of Accountable Care Innovation and Policy is responsible for leading successful design and implementation of policy in several key areas, with a focus on the 1115 demonstration waiver. This position will support the design, negotiation, implementation, and evaluation of MassHealth’s 1115 demonstration waiver. Duties and Responsibilities (these duties are a general summary and not all inclusive) : · Drive high-impact programmatic decision-making for policy initiatives related to the 1115 waiver and broader MassHealth transformation efforts. · Partner closely with subject matter experts across behavioral health, social determinants of health, eligibility, and finance to shape and advance policy strategy. · Synthesize complex and cross-functional policy inputs into clear recommendations and actionable implementation plans. · Lead and manage key policy and operational decisions, ensuring alignment across teams, leadership, and external stakeholders. · Facilitate stakeholder engagement and collaboration with internal teams, state partners, providers, and external organizations. · Oversee end-to-end project management for the 1115 waiver, including development and tracking of project plans, milestones, and deliverables. · Monitor project timelines, budgets, and dependencies to ensure successful execution and timely completion of initiatives. · Identify project risks and develop proactive mitigation strategies to support smooth implementation and operational readiness. · Review and coordinate deliverables to ensure accuracy, quality, and compliance with Centers for Medicare & Medicaid Services (CMS) requirements. · Support the development, implementation, and operationalization of policy changes tied to the 1115 waiver and related initiatives. · Translate policy priorities into effective operational processes, driving system-wide improvements and measurable program impact. Preferred Qualifications : · Project management, knowledge of healthcare policy, strong communication skills, structured thinking, ability to work in a cross-functional and matrixed environment, ability to learn quickly, and comfort with basic payment/rates principles. · Excellent organizational skills and attention to detail. · Ability to parse complicated problems with minimal direction, and clearly communicate findings to a variety of stakeholders (internal and external). · Ability to lead projects through organizing work, establishing operating relationships, and coordinating the work of others. TO APPLY: Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days. About MASSHEALTH : The mission of MassHealth is to improve the health outcomes of our diverse members and their families by providing access to integrated health care services that promote sustainable & equitable health, well-being, independence and quality of life. For more information about our agency and programs please visit: https://www.mass.gov/orgs/masshealth Pre-Offer Process : A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori . Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests . For questions, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 and select option #4. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range . Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Administrator V", "summaryDescription" : "Senior Manager of Accountable Care Innovation and Policy. Skills: Accountable Care, Innovation, Policy, 1115 waiver. Drive programmatic decision-making. Shape policy strategy", "createdAt" : "2026-06-14T08:49:06.112", "lastUpdated" : "2026-06-15T11:22:22.506", "ingestTimestamp" : "2026-06-14T08:49:06.112", "mongoId" : "6a19571a58b93c861e4a44b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 245000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Policy development", "Policy implementation", "Policy evaluation", "Stakeholder engagement", "Project management", "Risk mitigation", "Quality assurance", "Compliance monitoring", "Leadership", "Accountable Care", "Innovation", "Policy", "1115 waiver", "Programmatic decision-making", "Policy strategy", "Implementation plans", "Operational decisions", "Operational processes", "System-wide improvements", "Program impact", "Project plans", "Milestones", "Deliverables", "Timelines", "Budgets", "Dependencies", "Risk management", "Accountable Care Organizations", "1115 demonstration waiver", "Medicaid program", "Population health", "Quality of care", "Integration of services", "Financial accountability", "Total cost of care", "Behavioral health", "Social determinants of health", "Eligibility", "Finance", "Healthcare policy" ], "skillCount" : 40, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb43374d8ee00a09e7d74", "title" : "Retirement Plan Compliance Analyst, (RPA)", "company" : "Strongpoint Partners", "industry" : "FinTech", "salary" : { "min" : 80000.0, "max" : 90000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Falls Church, Virginia, United States", "locations" : [ "Falls Church", "Virginia", "United States", "US-Remote" ], "certifications" : [ "ASPPA credentials" ], "timestamp" : "2026-06-15T10:15:44.123", "fingerprint" : "0c75bb9017b3d0c7311bf132b022d398d7f32bdd595cf28de8e33b448da5a340", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/strongpointpartners/jobs/5257943008", "externalId" : "5257943008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Falls Church", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8823340,-77.1710914" } ], "locationText" : "Falls Church, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Microsoft Office 365, Excel, Word, Outlook", "professionalSkills" : [ "Plan administration", "Compliance testing", "Valuations", "Data management", "Plan design", "Client communication" ], "hardSkillsList" : [ "ADP/ACP testing", "415 testing", "410(b) testing", "Top Heavy testing", "401(a)(4) testing", "IRS forms", "Government forms", "Trust accounting", "Census data import", "Participant data import", "Math skills", "Accounting skills" ], "hardSkills" : [ { "name" : "ADP/ACP testing", "level" : "intermediate" }, { "name" : "415 testing", "level" : "intermediate" }, { "name" : "410(b) testing", "level" : "intermediate" }, { "name" : "Top Heavy testing", "level" : "intermediate" }, { "name" : "401(a)(4) testing", "level" : "intermediate" }, { "name" : "IRS forms", "level" : "intermediate" }, { "name" : "Government forms", "level" : "intermediate" }, { "name" : "Trust accounting", "level" : "intermediate" }, { "name" : "Census data import", "level" : "intermediate" }, { "name" : "Participant data import", "level" : "intermediate" }, { "name" : "Math skills", "level" : "intermediate" }, { "name" : "Accounting skills", "level" : "intermediate" } ], "majorSkills" : "Retirement plan administration, Compliance testing, ERISA regulations", "majorSkillsList" : [ "Retirement plan administration", "Compliance testing", "ERISA regulations" ], "coreResponsibilities" : "Administer full-cycle plan operations, Perform compliance testing, Coordinate year-end valuations, Interpret plan documents, Process participant transactions, Prepare and file IRS forms, Prepare and file government forms, Reconcile plan assets, Complete trust accounting tasks, Import census data, Manage participant data, Recommend plan design changes, Evaluate plan design changes, Communicate plan administration issues, Leverage internal systems, Streamline processes, Improve accuracy", "teamCollaboration" : "Local client success teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Retirement plan administration; ERISA regulations; 401(k) plans; Cross-tested plans; Regulatory compliance; Testing standards", "domainList" : [ "retirement-plan-administration", "erisa-regulations", "401-k-plans", "cross-tested-plans", "regulatory-compliance", "testing-standards" ], "domainSpecificKnowledge" : [ "Retirement plan administration", "ERISA regulations", "401(k) plans", "Cross-tested plans", "Regulatory compliance", "Testing standards" ], "toolProficiency" : [ "Relius software", "Microsoft Office 365" ], "communicationSkills" : "Client communication", "continuousLearning" : "Ongoing learning; Career development", "outcomesObjectives" : "Ensure ongoing compliance; Ensure client satisfaction", "qualificationsBasic" : "Bachelor's degree, 3-5+ years experience, Deep understanding regulatory compliance, Knowledge of ERISA regulations, Proficient Microsoft Office 365", "qualificationsPreferred" : "Proficient in Relius software, ASPPA credentials (or in progress)", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Who we are: Strongpoint Partners is tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement third party administration, recordkeeping, payroll, and HR solutions. Recognized as one of Inc. 5000’s Fastest Growing Private Companies in America and certified as a Great Place to Work, Strongpoint offers a suite of services that prioritizes accuracy, compliance, and reduction of regulatory risk for its clients, delivered by local client success teams that understand the nuances of the markets they serve. With a coast-to-coast network of 19 leading firms including HowardSimon (\"HSR\"), Jocelyn Pension Consulting (\"JPC\"), Retirement Strategies Group (“RSG”), Retirement Planners and Administrators (“RPA”), Pension Financial Services (“PFS”), Pollard however, due to the primary locations of our partners and clients, preference will be given to those in the Central & Eastern time zone(s). Key Responsibilities: Administer full-cycle (A-Z) plan operations for a book of 401(k) and cross-tested retirement plans. Perform compliance testing including ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4). Coordinate year-end valuations and interpret plan documents. Process participant transactions such as loans, hardships, and distributions. Prepare and file IRS/government forms including 5500, 8955, and 5330. Reconcile plan assets and complete trust accounting tasks. Import and manage census and participant data. Recommend and evaluate plan design changes to ensure ongoing compliance and client satisfaction. Communicate with clients on plan administration issues with clarity and professionalism. Leverage internal systems and technology to streamline processes and improve accuracy. Other duties as assigned. Qualifications: Bachelor's degree in Business, Finance, Mathematics, or similarly related field. 3-5+ years of experience in retirement plan administration, preferably in a TPA environment. Deep understanding of regulatory compliance and testing standards. Knowledge of ERISA regulations. Proficient in Relius software, (preferred). Skilled communicator with strong organizational and project management abilities. Detail-oriented with solid math/accounting skills. Able to thrive in a fast-paced, remote work environment. ASPPA credentials (or in progress) strongly preferred. Proficient in Microsoft Office 365 (Excel, Word, Outlook, etc.). Pay Transparency Statement: The anticipated pay range for this position is $80,000-$90,000 annually. At Strongpoint Partners, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. Our Value-Driven Employee Experience: Flexible Workplace – Hybrid and remote options available for many roles. Flexible PTO – Competitive paid time off, including flexible & unlimited options. Inclusive Environment – A culture that values diversity, collaboration, and respect. Growth Opportunities – Support for ongoing learning and career development. Comprehensive Benefits – Health, dental, vision, life, and disability coverage. Workplace Perks – Incentive bonus programs, flexible hours, & more. **Specific benefits and programs may vary by partner and position.", "summaryDescription" : "Retirement Plan Compliance Analyst, (RPA) at Strongpoint Partners. Skills: Retirement plan administration, Compliance testing, ERISA regulations. Administer full-cycle plan operations. Perform compliance testing", "postedDate" : "2026-06-14T08:55:44.131", "createdAt" : "2026-06-14T08:55:44.131", "lastUpdated" : "2026-06-15T10:15:44.123", "ingestTimestamp" : "2026-06-14T08:55:44.131", "mongoId" : "6a2cb43374d8ee00a09e7d74", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "ADP/ACP testing", "415 testing", "410(b) testing", "Top Heavy testing", "401(a)(4) testing", "IRS forms", "Government forms", "Trust accounting", "Census data import", "Participant data import", "Math skills", "Accounting skills", "Retirement plan administration", "Compliance testing", "ERISA regulations", "Plan administration", "Valuations", "Data management", "Plan design", "Client communication", "Project management", "401(k) plans", "Cross-tested plans", "Regulatory compliance", "Testing standards", "ASPPA credentials", "Relius software", "Microsoft Office 365" ], "skillCount" : 28, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0de91358b93c861eb990c5", "title" : "Point of Care Coordinator", "industry" : "Healthcare", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Point of Care Coordinator in Brooksville, United States, adjusted for the healthcare industry." }, "location" : "United States-Florida-Brooksville", "locations" : [ "United States-Florida-Brooksville", "
TGH Brooksville (TGHBRKSV)
17240 Cortez Boulevard

Brooksville, 34601

" ], "certifications" : [ "Medical Technologist" ], "timestamp" : "2026-06-15T21:26:36.004", "fingerprint" : "a48944fd40f6570118853c71bd94de199e0aaf0c7af3dc5540d4e973fc625b9a", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=659155", "externalId" : "659155", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooksville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5552719,-82.3878709" } ], "locationText" : "Brooksville, Florida, United States", "minimumEducation" : "Associate's", "technicalSkills" : "Point-of-care testing", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Data analysis" ], "hardSkillsList" : [ "Quality control", "Equipment calibration", "Staff training", "Staff certification" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Quality control", "level" : "intermediate" }, { "name" : "Equipment calibration", "level" : "intermediate" }, { "name" : "Staff training", "level" : "intermediate" }, { "name" : "Staff certification", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Point-of-care testing, Regulatory compliance, Staff training, Data analysis", "majorSkillsList" : [ "Point-of-care testing", "Regulatory compliance", "Staff training", "Data analysis" ], "coreResponsibilities" : "Oversee implementation of POCT programs, Manage POCT programs, Improve POCT programs, Ensure compliance with regulatory standards, Train staff, Certify staff, Manage inventory, Conduct audits, Liaise with healthcare teams, Develop POCT policies, Update POCT procedures, Analyze POCT data, Support decision-making, Enhance processes, Troubleshoot equipment issues, Coordinate calibration activities, Coordinate maintenance activities", "teamCollaboration" : "Liaise with healthcare teams; Liaise with department managers; Liaise with external vendors", "projectManagementSkills" : [ "Time management" ], "domainKnowledge" : "Regulatory standards; Point-of-care testing; CLIA; CAP; Joint Commission; POCT equipment; Quality control measures", "domainList" : [ "regulatory-standards", "point-of-care-testing", "clia", "cap", "joint-commission", "poct-equipment", "quality-control-measures" ], "domainSpecificKnowledge" : [ "Regulatory standards", "Point-of-care testing", "CLIA", "CAP", "Joint Commission", "POCT equipment", "Quality control measures" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Develop policies; Update procedures", "problemSolvingSkills" : "Troubleshoot equipment; Data-driven decisions", "outcomesObjectives" : "Maintain efficient POCT operations; Improve practices; Improve outcomes", "qualificationsBasic" : "Associate's Degree, Medical Technology License, State of Florida Licensure, Competency in 1-5 specialties", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Point-of-Care Coordinator is responsible for overseeing the implementation, management, and continuous improvement of point-of-care testing programs across multiple departments. This role ensures that Point of Care Testing (POCT) procedures and equipment comply with all regulatory and accreditation standards. The coordinator will train and certify staff, manage inventory, conduct audits, and liaise with relevant healthcare teams to maintain efficient POCT operations. The position also involves the development and updating of POCT policies and procedures, as well as data analysis to support decision-making and process enhancements. Essential Functions In-depth knowledge of regulatory standards related to POCT (e.g., CLIA, CAP, Joint Commission) and a commitment to ensuring compliance with these requirements. Strong technical knowledge of point-of-care testing equipment, procedures, and quality control measures. Ability to troubleshoot equipment issues and coordinate calibration and maintenance activities. Proven ability to effectively train, mentor, and certify staff in POCT procedures, ensuring competency in both routine and complex testing scenarios. Proficiency in analyzing POCT data to identify trends, areas for improvement, and potential risks. Ability to make data-driven decisions to improve practices and outcomes. Excellent written and verbal communication skills to effectively liaise with laboratory staff, healthcare providers, department managers, and external vendors. Strong organizational and time management skills to handle multiple projects, audits, and training programs simultaneously while maintaining attention to detail and meeting deadlines. Education Associate's Degree Medical Technology License Medical Technologist Work Experience State of Florida Licensure is required. Competency in 1-5 specialties. Brooksville", "summaryDescription" : "Point of Care Coordinator. Skills: Point-of-care testing, Regulatory compliance, Staff training, Data analysis. Oversee implementation of POCT programs. Manage POCT programs", "createdAt" : "2026-06-14T17:44:11.937", "lastUpdated" : "2026-06-15T21:26:36.004", "ingestTimestamp" : "2026-06-14T17:44:11.937", "mongoId" : "6a0de91358b93c861eb990c5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Quality control", "Equipment calibration", "Staff training", "Staff certification", "Mentoring", "Point-of-care testing", "Regulatory compliance", "Data analysis", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Time management", "Regulatory standards", "CLIA", "CAP", "Joint Commission", "POCT equipment", "Quality control measures", "Medical Technologist" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305b4af292fd229cf5bfec", "title" : "Director of Clinical & Operational Strategy, Acute Care", "company" : "TeleTracking Technologies, Inc.", "industry" : "Healthcare", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Clinical & Operational Strategy in the Healthcare industry in the United States, adjusted for seniority and remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T07:29:57.566", "fingerprint" : "acd3337aeaaacc71add9ec5bf8e3571628665ced0ce2460eec6b95f91f0a60d9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/teletrackingtechnologiesinc/jobs/5256896008", "externalId" : "5256896008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceLevel" : "Director", "coreResponsibilities" : "Develop product strategy, Define product roadmap, Write user stories, Collaborate with cross-functional teams", "teamCollaboration" : "Cross-functional teams", "remoteFriendly" : true, "rawDescription" : "About us TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it’s a promise to continually improve healthcare. TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation’s largest healthcare systems and around the world to positively impact patients, families and communities. What’s your contribution to the TeleTracking story? When you choose to bring your passion and skills to help achieve our purpose, you’ll be part of a team that understands that there’s a human life behind every data point. Your skills, curiosity, and compassion—will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare. About the role The Director of Clinical & Operational Strategy, Acute Care provides system-level clinical and operational subject matter expertise to inform TeleTracking’s product strategy, use case development, and acute-care operational design. The role partners with Product, Analytics, Commercial, Clinical Services, and other internal teams to align recommendations with current-state and future-state workflows, regulatory and accreditation considerations, and enterprise performance drivers. This position operates as a senior individual contributor within a formal triad model alongside Product and Services leadership. This job description is not intended to be an all-inclusive list of duties, responsibilities, or qualifications associated with the role. What you will do Clinical & Operational Strategy Integration Translate acute-care clinical and operational workflows into clear requirements, use cases, and decision support for Product and Engineering teams. Contribute to roadmap development through use case definition, workflow validation, and future-state capability design in collaboration with cross-functional stakeholders. Incorporate health-system performance drivers into analyses and recommendations (e.g., length of stay, throughput, labor efficiency, contribution margin, avoidable delays, access constraints, capacity bottlenecks) while adhering to applicable policies and standards. Cross-Functional Strategic Partnership Collaborate with stakeholders across Product, Commercial, Clinical, Enterprise Analytics, Services, and other internal teams to scope, validate, and deliver strategic recommendations. Solicit and consider diverse perspectives and data sources to support sound judgment and reduce bias in analysis. Synthesize cross-functional input into documented, enterprise-aligned recommendations and communicate rationale, tradeoffs, and assumptions. Follow company policies and applicable legal/regulatory requirements when handling sensitive information (including patient or client data, as applicable) and when engaging with customers, partners, or internal teams. Expanded Acute & Health-System Framing Represent the full acute ecosystem: ED, inpatient, ICU, care management, patient flow, transfer/access, and transitions of care. Exclude perioperative operations, while incorporating the operational transitions to and from perioperative services (pre-op readiness, post-op placement, bed flow, downstream constraints etc.). Frame decisions within the broader health-system context, incorporating clinical, operational, and financial implications. Facilitation & Alignment Leadership Convene and facilitate stakeholders across the organization — Product, Services, Commercial, Clinical, and others — to achieve aligned, enterprise-level results. Reduce rework by promoting early engagement and multi-perspective planning. Model collaborative, alignment-first behaviors. Triad Leadership & Collaboration Operate as one of three strategic leaders within the acute-care triad. Ensure clinical and system-level insights are incorporated into shared decision-making. What we look for Education and Experience Registered Nurse (RN) or equivalent clinical licensure required Master’s degree (MBA, MHA, MSN, or similar) preferred 5–7 years of acute-care clinical experience required Experience with hospital operations, care management, throughput, or patient flow required Demonstrated ability to collaborate effectively across functions and levels required Strong written and verbal communication skills and analytical skills Experience in digital health, product strategy, workflow redesign, or command center models Familiarity with AI-enabled or data-driven platforms (preferred) Core Competencies Demonstrated clinical and operational expertise in an acute care setting Strong understanding of system performance drivers (LOS, throughput, staffing models, avoidable days, access, contribution margin, operating costs) Deep understanding of acute-care workflows (ED, inpatient, ICU, care management, patient flow, discharge/throughput, transitions of care) Demonstrated understanding of perioperative transitions Health-system operational and financial acumen Ability to integrate clinical, operational and financial implications Facilitation and cross-functional collaboration Ability to convene multidisciplinary teams and guide them to aligned decisions without positional authority Skilled at extracting and integrating diverse viewpoints Demonstrated ability to engage in strategic and transparent communication Education, License, or Certifications Registered Nurse (RN) or equivalent clinical licensure required Master’s degree (MBA, MHA, MSN, or similar) preferred Applicants must be authorized to work in the U. S. without the need for employment-based visa sponsorship now or in the future. Benefits Employee Medical/dental/vision premiums paid 100% - family members without coverage Medical 100% - small cost for dependents on dental and vision, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term \"qualified individual with a disability\" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.", "summaryDescription" : "Director of Clinical & Operational Strategy, Acute Care at TeleTracking Technologies, Inc.. Develop product strategy. Define product roadmap", "postedDate" : "2026-06-15T23:24:45.298", "createdAt" : "2026-06-15T23:24:45.298", "lastUpdated" : "2026-06-16T07:29:57.566", "ingestTimestamp" : "2026-06-15T23:24:45.298", "mongoId" : "6a305b4af292fd229cf5bfec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305f9ef292fd229cf7eb15", "title" : "Head of Marketing Strategy and Operations", "company" : "Moonpig Group", "industry" : "Marketing, Cards & Customer (Moonpig)", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director, Head of Marketing Strategy and Operations in London, UK, adjusted for the e-commerce industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T12:47:09.368", "fingerprint" : "8a6f691fa832ce0a00ca536ee4f8d5f6f4d543fcc471ae66127818c0af95eb4a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/moonpig/50b36346-1471-40f8-ae2c-07de7e4028c9/apply", "externalId" : "50b36346-1471-40f8-ae2c-07de7e4028c9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Marketing strategy", "Marketing operations", "Marketing planning", "Performance measurement", "Budget management", "Forecasting", "Stakeholder management", "Project management", "Process creation", "Operating models" ], "hardSkillsList" : [ "Data analysis", "Performance reporting", "Campaign management" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" }, { "name" : "Campaign management", "level" : "intermediate" } ], "majorSkills" : "Marketing strategy, Marketing operations, Budget management, Performance visibility", "majorSkillsList" : [ "Marketing strategy", "Marketing operations", "Budget management", "Performance visibility" ], "coreResponsibilities" : "Lead annual UK marketing planning cycles, Lead quarterly UK marketing planning cycles, Align activity across marketing teams, Build UK marketing calendar, Maintain UK marketing calendar, Own UK marketing budget, Forecast marketing spend, Allocate marketing spend, Track marketing spend, Optimize marketing spend, Develop unified performance dashboards, Evolve attribution methodologies, Evolve incrementality methodologies, Evolve performance measurement methodologies, Lead post-campaign reviews, Translate insights into actions, Improve future planning, Improve creative effectiveness, Improve commercial performance, Present marketing performance updates, Own campaign workflows, Own briefing processes, Own approval frameworks, Own operating rhythms, Support effective campaign delivery, Drive collaboration across marketing functions, Drive collaboration with agency partners, Maintain Moonpig Marketing Playbook, Evolve Moonpig Marketing Playbook, Define campaign planning, Define peak trading execution, Manage marketing planning tools, Manage reporting tools, Manage project management tools, Manage performance tools, Support operational excellence", "teamCollaboration" : "Across Brand, Campaigns, PR, Social, Performance Marketing, CRM, Creative; Across internal marketing functions; With external agency partners; With Analytics and Research teams", "projectManagementSkills" : [ "Project management", "Process creation", "Operating models" ], "domainKnowledge" : "Multi-channel marketing; Ecommerce", "domainList" : [ "multi-channel-marketing", "ecommerce" ], "domainSpecificKnowledge" : [ "Multi-channel marketing", "Ecommerce" ], "toolProficiency" : [ "Marketing Playbook" ], "communicationSkills" : "Present performance updates", "documentationSkills" : "Marketing Playbook", "continuousLearning" : "Learning allowances; Coaching; Development programs", "problemSolvingSkills" : "Translate complex data into clear insights; Translate complex data into actionable recommendations", "outcomesObjectives" : "Deliver outstanding results; Improve future planning; Improve creative effectiveness; Improve commercial performance; Improve team effectiveness", "qualificationsBasic" : "Significant experience in marketing strategy, Significant experience in marketing operations, Significant experience in marketing planning, Significant experience in performance focused roles, Proven success in multi-channel marketing, Proven success in ecommerce environment, Experience managing budgets, Experience forecasting, Experience with Marketing investment decisions, Ability to translate complex data into clear insights, Ability to translate complex data into actionable recommendations, Experience building reporting frameworks, Experience building performance measurement approaches, Experience improving reporting frameworks, Experience improving performance measurement approaches, Excellent stakeholder management skills, Confidence to influence at all levels, Organisational capabilities, Project management capabilities, Demonstrated experience creating efficient processes, Demonstrated experience creating operating models, Demonstrated experience creating ways of working, Collaborative approach", "qualificationsPreferred" : "Experience with CRM, Experience with PR, Experience with Social Media Marketing, Experience with Performance Marketing, Experience with Brand Marketing", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. \uD83C\uDF19\uD83D\uDC37 About the Role We're looking for a Head of Marketing Strategy & Operations to be the commercial and operational engine of the Moonpig UK Marketing team. This is a high impact leadership role responsible for connecting strategy to execution, ensuring our marketing organisation is focused, efficient, and set up to deliver outstanding results. You'll lead planning cycles, own the marketing budget, drive performance visibility, and build the systems, processes, and operating rhythms that enable best in class marketing across key seasonal moments and everyday campaigns. Working closely with teams across Brand, Campaigns, PR, Social, Performance Marketing, CRM, Creative, Analytics and Research, you'll help shape how marketing operates at scale while ensuring every decision is informed by insight, performance, and commercial impact. This role is based in our London Farringdon office, on a hybrid basis (2 days a week) ## Key Responsibilities Lead annual and quarterly UK marketing planning cycles, aligning activity across Brand, Campaigns, PR, Social, Performance Marketing, CRM and Creative teams. Build and maintain the full UK marketing calendar, including monthly campaigns, seasonal peaks, major events and product launches. Own the UK marketing budget, including forecasting, spend allocation, tracking and optimisation. Develop unified performance dashboards covering traffic, new customer acquisition, brand health and media efficiency. Partner with Analytics and Research teams to evolve attribution, incrementality and performance measurement methodologies. Lead post-campaign reviews, translating insights into actions that improve future planning, creative effectiveness and commercial performance. Present regular marketing performance updates to the UK Leadership Team and Group CMO. Own campaign workflows, briefing processes, approval frameworks and operating rhythms that support effective campaign delivery. Drive collaboration across internal marketing functions and external agency partners. Maintain and evolve the Moonpig Marketing Playbook, defining how major campaigns and peak trading moments are planned and executed. Manage marketing planning, reporting, project management and performance tools to support operational excellence across the function. ## About you Significant experience in marketing strategy, operations, planning or performance focused roles. Proven success operating within a multi-channel marketing or ecommerce environment. Strong commerciality with experience managing budgets, forecasting and Marketing investment decisions. Ability to translate complex data into clear insights and actionable recommendations. Experience building and improving reporting frameworks, dashboards and performance measurement approaches. Excellent stakeholder management skills with the confidence to influence at all levels of the organisation. Strong organisational and project management capabilities, balancing multiple priorities in a fast-paced environment. Demonstrated experience creating efficient processes, operating models and ways of working that improve team effectiveness. Collaborative approach with a passion for bringing teams together around shared goals. Comfortable navigating ambiguity and driving clarity, focus and accountability. ## Interview Process Recruiter Screening Call Competency Interview with Hiring Manager Task Presentation and Discussion with Hiring Manager and CMO Team and Culture chat with key team members Our process may vary depending on role and availability. We keep candidates informed of any changes. ## Additional Information What's in it for you? We believe in empowering our team to do their best work. Enjoy: \uD83D\uDCB0 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. \uD83D\uDC86\uD83C\uDFFD Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). \uD83C\uDFD6️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. \uD83D\uDCC8 Career Growth: Learning allowances, coaching & development programs. Want to know more? Explore our full benefits package: here Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so\uD83D\uDE0A - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.", "summaryDescription" : "Head of Marketing Strategy and Operations at Moonpig Group. Skills: Marketing strategy, Marketing operations, Budget management, Performance visibility. Lead annual UK marketing planning cycles. Lead quarterly UK marketing planning cycles", "postedDate" : "2026-06-15T16:07:12.522", "createdAt" : "2026-06-15T16:07:12.522", "lastUpdated" : "2026-06-16T12:47:09.368", "ingestTimestamp" : "2026-06-16T03:23:09.926", "mongoId" : "6a305f9ef292fd229cf7eb15", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Performance reporting", "Campaign management", "Marketing strategy", "Marketing operations", "Budget management", "Performance visibility", "Marketing planning", "Performance measurement", "Forecasting", "Stakeholder management", "Project management", "Process creation", "Operating models", "Multi-channel marketing", "Ecommerce", "Marketing Playbook" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305705f292fd229cf328c8", "title" : "Assistant Director of Nursing (ADON) - Transitional Care Unit", "company" : "Otterbein SeniorLife", "industry" : "Healthcare", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Assistant Director of Nursing in Lebanon, OH, adjusted for manager seniority and healthcare industry." }, "location" : "Lebanon, Ohio, United States", "locations" : [ "Lebanon", "Ohio", "United States" ], "certifications" : [ "Registered Nurse (RN) license" ], "timestamp" : "2026-06-16T08:36:03.167", "fingerprint" : "2696054942e280bd28d52fd3557458a6047950f9281c37fe3a19668a3ec7c89e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/otterbein/jobs/7773781003?gh_jid=7773781003", "externalId" : "7773781003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lebanon", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.4353373,-84.2029922" } ], "locationText" : "Lebanon, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 3, "experienceLevel" : "Director", "professionalSkills" : [ "Care planning", "Wound care coordination", "Discharge planning", "Survey management" ], "hardSkillsList" : [ "Clinical documentation", "Electronic medical records" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Electronic medical records", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Nursing leadership, Transitional care, Resident care planning", "majorSkillsList" : [ "Nursing leadership", "Transitional care", "Resident care planning" ], "coreResponsibilities" : "Complete Care Plans, Track Physician and Ancillary Visits and Orders, Discuss resident observations/concerns with appropriate coordinator, Complete wound rounds, Coordinate wound care with physicians, Provide coaching and direction to staff, Complete discharge planning for residents, Complete certifications and recertifications for residents, Participate in weekly Medicare/Therapy/Resident meetings, Act as therapy liaison, Complete reassessments for residents, Complete hospital visits when appropriate, Facilitate restorative program, Participate in morning stand up meetings, Assist in management of survey process, Assist with doctor rounds, Serve as on-call nurse in charge, Perform other duties as assigned", "teamCollaboration" : "Health care leadership team; Families regarding care; Appropriate coordinator; Physicians; Therapy staff", "domainKnowledge" : "Clinical standards of practice; Long-term care regulations; Medicare/Medicaid participation; Skilled nursing unit; Restorative nursing; Medicare; Therapy services; Resident care", "domainList" : [ "clinical-standards-of-practice", "long-term-care-regulations", "medicare-medicaid-participation", "skilled-nursing-unit", "restorative-nursing", "medicare", "therapy-services", "resident-care" ], "domainSpecificKnowledge" : [ "Clinical standards of practice", "Long-term care regulations", "Medicare/Medicaid participation", "Skilled nursing unit", "Restorative nursing", "Medicare", "Therapy services", "Resident care" ], "communicationSkills" : "Meeting with families", "documentationSkills" : "Clinical documentation; Care planning documentation", "continuousLearning" : "Tuition reimbursement; Tuition discounts", "problemSolvingSkills" : "Prompt and accurate judgments", "specialRequirements" : "On-call rotation", "qualificationsBasic" : "Graduate of approved Registered Nursing program, Valid Ohio Registered Nurse (RN) license, Minimum of three (3) years’ experience as a nurse in long term care, Sufficient level computer skills to perform electronic medical record/submission duties", "qualificationsPreferred" : "Experience with MDS, Experience with Restorative Nursing, Experience as a nursing supervisor", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Overview Otterbein has an employment opportunity for an Assistant Director of Nursing - Transitional Care Unit. The ADON is a critical member of the health care leadership team responsible for many aspects of the clinical leadership including care planning and meeting with families regarding the care of their loved one. Otterbein is searching for a strong, mission driven nurse leader to join the dedicated and compassionate team committed to enhancing the quality of life and holistic growth of older persons we serve. Apply from your phone! Text OTTER to 89743 Due to the COVID-19 pandemic, we supply PPE (Personal Protective Equipment) to keep you and our residents safe. Additionally, we have implemented stronger infection control and testing procedures in all Otterbein locations. Responsibilities Effectively complete the Care Plans Track Physician and Ancillary Visits and Orders Discuss resident observations/concerns with appropriate coordinator Complete wound rounds and work with the physicians to coordinate wound care Provides coaching and direction to staff as needed Complete discharge planning for residents including home services upon discharge Complete the certifications and recertification’s for residents in the skilled nursing unit Participate in the weekly Medicare/Therapy/Resident meetings Act as the therapy liaison Complete the reassessments for residents and hospital visits when appropriate Facilitate the restorative program Participate in the morning stand up meetings Assist in the management of the survey process Assist with doctor rounds Serve as the “on-call” nurse in charge on a rotating basis Perform any other duties as assigned. Qualifications Education: Graduate of approved Registered Nursing program Licensure/Certification: Valid Ohio Registered Nurse (RN) license Experience: Minimum of three (3) years’ experience as a nurse in long term care. Experience with MDS, Restorative Nursing and/or as a nursing supervisor is highly desirable. Computer Skills: Sufficient level computer skills to perform electronic medical record/submission duties Special Skills and Requirements: Detail oriented with the ability to lead and deliver high-quality service in a person-centered environment. Demonstrate knowledge of clinical standards of practice, regulations and reimbursement governing long-term care and Medicare/Medicaid participation. Recognize the autonomy and dignity of all residents. Communicate a sense of caring, concern, and dignity for residents. Understand how to place decision-making in the hands of the residents whenever possible and appropriate. Make prompt and accurate judgments with regard to resident care and emergencies. BENEFITS* Health & Wellness Medical Insurance with free virtual doctor visits Vision & Dental Insurance Pet Insurance Life Insurance Employee Assistance Program (EAP) for personal and professional support Financial Security 401(k) Retirement Savings Plan with company match Paid Time Off (PTO) that accrues immediately from day one Paid Holidays for a healthy work-life balance Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis Tuition Reimbursement up to $5,250 per year for ANY field of study Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College Employee-Sponsored Crisis Fund available for those facing unforeseen challenges Legal & Identity Theft Protection Growth & Development University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts Multiple Partner Discounts available for various products and services through Access Perks Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work *Some benefits, including PTO and tuition reimbursement, are based on hours worked. Apply today and begin a meaningful career as an Assistant Director of Nursing - Transitional Care Unit at Otterbein!", "summaryDescription" : "Assistant Director of Nursing (ADON) - Transitional Care Unit at Otterbein SeniorLife. Skills: Nursing leadership, Transitional care, Resident care planning. Complete Care Plans. Track Physician and Ancillary Visits and Orders", "postedDate" : "2026-06-15T23:20:35.314", "createdAt" : "2026-06-15T23:20:35.314", "lastUpdated" : "2026-06-16T08:36:03.167", "ingestTimestamp" : "2026-06-15T23:20:35.314", "mongoId" : "6a305705f292fd229cf328c8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Electronic medical records", "Leadership", "Nursing leadership", "Transitional care", "Resident care planning", "Care planning", "Wound care coordination", "Discharge planning", "Survey management", "Clinical standards of practice", "Long-term care regulations", "Medicare/Medicaid participation", "Skilled nursing unit", "Restorative nursing", "Medicare", "Therapy services", "Resident care", "Registered Nurse (RN) license" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb2f474d8ee00a09e3354", "title" : "Manager of Administration and Executive Assistant to the COO", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager of Administration and Executive Assistant to the COO in New York, USA, adjusted for seniority and typical industry ranges." }, "location" : "New York City, NY", "locations" : [ "New York City, NY" ], "timestamp" : "2026-06-15T08:44:40.432", "fingerprint" : "3d7e46a7121e87e12888e884a4ccaf8b14903ab71b0d009e804f8c8fa18b5e5b", "source" : "jazzhr", "language" : "en", "externalId" : "dLrwv3a5B7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceLevel" : "Manager", "summaryDescription" : "Manager of Administration and Executive Assistant to the COO", "createdAt" : "2026-06-14T07:53:13.533", "lastUpdated" : "2026-06-15T08:44:40.432", "ingestTimestamp" : "2026-06-14T07:53:13.533", "mongoId" : "6a2cb2f474d8ee00a09e3354", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a307921f292fd229c02f6bb", "title" : "Implementation Lead", "company" : "Uniti", "industry" : "Customer Success", "salary" : { "min" : 140000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Uniti HQ", "locations" : [ "Uniti HQ" ], "timestamp" : "2026-06-16T11:03:53.883", "fingerprint" : "52a5f521119e9bfced4243ce3f7bc9c3b2796b9c00ea729b1f477122cccdd476", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/uniti/d2e604c5-b801-4c33-9d48-9262f4c88400/application", "externalId" : "d2e604c5-b801-4c33-9d48-9262f4c88400", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "APIs, Webhooks, SQL, JSON", "professionalSkills" : [ "Solutions Architecture", "Forward Deployed Engineering", "Customer-facing Engineering" ], "hardSkillsList" : [ "Prompt engineering" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Prompt engineering", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Implementation, Solutions Architecture, Team Management", "majorSkillsList" : [ "Implementation", "Solutions Architecture", "Team Management" ], "coreResponsibilities" : "Build the team, Lead the team, Turn contract into agent, Debug integration, Teach others project management, Hire ICs, Ramp ICs, Coach ICs, Explain technical tradeoff, Explain business priority, Explain performance gap, Take ownership of problems, Scope new playbooks, Build new playbooks, Staff new playbooks, Ship new playbooks, Take hardest implementations, Launch 80% version", "teamCollaboration" : "Cross-functional teams; Sales teams; Engineering teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Real estate; Property management; Self-storage; Senior living; Coworking", "domainList" : [ "real-estate", "property-management", "self-storage", "senior-living", "coworking" ], "domainSpecificKnowledge" : [ "Real estate", "Property management", "Self-storage", "Senior living", "Coworking" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Debugging", "outcomesObjectives" : "Ship the playbook; Tighten playbook next month", "qualificationsBasic" : "4+ years in Implementation, 2 years managing a team, Technical fluency, Project management instincts, Hiring, ramping, and coaching ICs, Written and verbal communication", "qualificationsPreferred" : "Real estate industry experience, Prior work at AI-native company, Founding-implementation-hire experience, Founding-solutions-architecture-hire experience, Startup experience", "rawDescription" : "WHY UNITI Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property, every day, across every vertical. The surface looks different across office, multifamily, senior living, self-storage, affordable housing, student housing, coworking, hospitality. The work underneath is the same. Today that work is stuck in tickets, phone queues, and a dozen disconnected tools. Real estate has been waiting for an execution layer. Uniti is building it — the system of action for real estate. AI agents for every front- and back-office workflow, operating across voice, email, SMS, WhatsApp, and chat. One horizontal layer, every vertical. Work gets done faster, around the clock. The humans on our customers' teams get to focus on the parts of the job that actually need them. On the back of 6x YoY growth, we raised our Series A and are tripling headcount this year. As our Implementation Team Lead, you build and lead the team that turns every signed contract into a live, working agent. WHAT YOU HAVE - 4+ years in Implementation, Solutions Architecture, Forward Deployed Engineering, or Customer-facing Engineering at a B2B SaaS or AI company, with at least 2 years managing a team of ICs in one of those functions. - A track record of building or rebuilding an implementation or solutions architecture function at a Series A–C company. You've hired the team, set the bar, and shipped the playbook — not just executed against one you inherited. - Strong technical fluency — prompts, integrations, APIs, webhooks, basic SQL, JSON. You can debug a misbehaving integration alongside an IM, not just supervise. - Strong project management instincts. You hold a 12-step implementation in your head, see where it's about to slip, and pull the right lever before it does — and you've taught others to do the same. - A track record of hiring, ramping, and coaching ICs in this function. You can describe the leveling between IM I, IM II, and Solutions Architect from memory because you've shaped it before. - Strong written and verbal communication. You can explain a technical tradeoff to a non-technical operator, a business priority to a senior engineer, and a performance gap to a direct report — all in the same week. BONUS - Real estate, property management, storage, senior living, or coworking industry experience. - Prior work at an AI-native company, especially one where you owned the customer-facing implementation or solutions architecture team during a category's early growth. - Founding-implementation-hire or founding-solutions-architecture-hire experience at a previous startup. - Startup experience a big plus. WHO YOU ARE - You want to be at an early-stage startup. You've been in a high-growth environment before, you know what tripling headcount in a year actually feels like, and you've led a team through that kind of growth without losing the bar. - You take ownership of large, undefined problems. A new vertical lands on the roadmap and needs an implementation playbook before sales can sell it. You don't wait for a brief — you scope it, build it, staff it, and ship it. - You're a player-coach. You don't just delegate the hard implementations to the team. You take the hardest ones yourself when it makes the team better — and you know when to step back. - You're close to the customer. You'd rather sit on a kickoff call or walk a facility than read a project status report. The best ideas about how to scale Implementation come from what this customer actually said. - You ship fast and iterate. You'd rather launch the 80% version of a new playbook this month and tighten it next month than spend a quarter writing the perfect one. BENEFITS - Full medical, dental, and vision coverage - Flexible PTO - Meaningful equity and responsibility", "summaryDescription" : "Implementation Lead at Uniti. Skills: Implementation, Solutions Architecture, Team Management. Build the team. Lead the team", "createdAt" : "2026-06-16T01:59:26.759", "lastUpdated" : "2026-06-16T11:03:53.883", "ingestTimestamp" : "2026-06-16T01:59:26.759", "mongoId" : "6a307921f292fd229c02f6bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 140000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Prompt engineering", "Leadership", "Implementation", "Solutions Architecture", "Team Management", "Forward Deployed Engineering", "Customer-facing Engineering", "Project management", "Real estate", "Property management", "Self-storage", "Senior living", "Coworking" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c79be74d8ee00a0942d30", "title" : "Occupational Safety and Care Coordinator", "company" : "Holder Construction", "industry" : "Real Estate", "salary" : { "min" : 63500.0, "max" : 84500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Occupational Safety and Care Coordinator in Franklin Furnace, OH, adjusted for the construction industry and company size." }, "location" : "Franklin Furnice, OH", "locations" : [ "Franklin Furnice", "OH" ], "timestamp" : "2026-06-16T03:49:54.290", "fingerprint" : "39408ac80566429eac47f0b3b5ae16feb380cca671632fa9dc4fcb787125c6ad", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/holderconstruction/jobs/4264719009", "externalId" : "4264719009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Franklin Furnace", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.6068300,-82.8472029" } ], "locationText" : "Franklin Furnace, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 2, "experienceMaxYears" : 4, "technicalSkills" : "Microsoft Office, Word, Excel, PowerPoint", "professionalSkills" : [ "Care coordination", "Claims management", "Incident investigation", "Risk management", "Relationship building" ], "hardSkillsList" : [ "Claims handling", "Incident investigation", "Report submittals" ], "hardSkills" : [ { "name" : "Claims handling", "level" : "intermediate" }, { "name" : "Incident investigation", "level" : "intermediate" }, { "name" : "Report submittals", "level" : "intermediate" } ], "majorSkills" : "Occupational safety, Care coordination, Claims management, Risk management", "majorSkillsList" : [ "Occupational safety", "Care coordination", "Claims management", "Risk management" ], "coreResponsibilities" : "Serve as point of care coordination for injured, Accompany injured workers to medical appointments, Navigate treatment options for injured workers, Assist with follow-up care, Establish and maintain project physician panels, Build relationships with partner clinics, Build relationships with occupational health providers, Build relationships with onsite/mobile medical services, Administer claims and care process for onsite injuries, Coordinate internal claims management process, Coordinate external claims management process, Lead incident investigations, Compile required documentation, Submit reports, Track incident data, Track claim trends, Identify patterns, Flag risk factors, Drive proactive improvements, Maintain communication with leadership on claim status, Act as on-the-ground resource for workers, Act as on-the-ground resource for management", "teamCollaboration" : "Safety Team; Risk Management Department; Subcontractors; Third-party partners; Internal teams; External partners", "domainKnowledge" : "Construction safety; OSHA 29 CFR 1904; Recordkeeping Forms; Recording Criteria", "domainList" : [ "construction-safety", "osha-29-cfr-1904", "recordkeeping-forms", "recording-criteria" ], "domainSpecificKnowledge" : [ "Construction safety", "OSHA 29 CFR 1904", "Recordkeeping Forms", "Recording Criteria" ], "toolProficiency" : [ "Microsoft Office", "Case management technologies" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Report submittals", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Travel regularly, Within three-hour radius", "qualificationsBasic" : "2–4 years construction safety experience, Onsite claims handling required, Familiarity with OSHA 29 CFR 1904 Subpart C, Excellent people skills, Written and verbal communication skills, Able to build collaborative relationships, Proficient in Microsoft Office, Proficient in case management technologies, Able to travel regularly to project sites, Bachelor's or Associate's degree or equivalent professional experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT US Holder Construction is a nationally recognized leader in the construction industry, consistently ranked among the top firms on ENR’s Top 400 Contractors list. We are a performance-driven company that believes in rewarding excellence and investing in our people. Our structured career development program empowers associates to grow quickly into expanded roles and responsibilities based on merit. With operations throughout the United States, we offer a highly competitive compensation and benefits package, including: Annual bonus program Paid time off Health, dental, vision, and life insurance 401(k)-retirement plan Night and swing shift differential pay for select roles About the Role We are looking for an Occupational Safety and Care Coordinator to join our Safety team on our project in Franklin Furnace, Ohio. This is a full-time, in-person. The Occupational Safety and Care Coordinator work at the intersection of human care and operational excellence — serving as the primary advocate and guide for injured workers while managing the claims process with professionalism and precision. This role works directly with the Safety Team, Risk Management Department, subcontractors, and third-party partners to deliver best-in-class experience from first report through return to work. Key Responsibilities Serve as the primary point of care coordination for injured workers — accompanying them to medical appointments, navigating treatment options, and assisting with follow-up care from first visit through recovery Establish and maintain each project's panel of physicians, building relationships with partner clinics, occupational health providers, and onsite/mobile medical services before incidents occur Administer the claims and care process for any onsite injuries, coordinating a consistent internal and external claims management process Lead thorough incident investigations alongside the project safety team — compiling required documentation, owning report submittals, and ensuring accuracy and completeness Track incident data and claim trends, partnering with Safety and Risk Management to identify patterns, flag risk factors, and drive proactive improvements Maintain consistent, professional communication with local, regional, and company leadership on claim status and updates Act as an on-the-ground resource for workers and management on risk management policies, safety best practices, and available support options Qualifications 2–4 years of construction safety experience, including onsite claims handling, required Familiarity with OSHA 29 CFR 1904 Subpart C — Recordkeeping Forms and Recording Criteria required Excellent people skills with the ability to engage diverse audiences — injured workers, subcontractor supervisors, clinic staff, and executives Strong written and verbal communication skills Able to build collaborative relationships with internal teams and external partners Proficient in Microsoft Office (Word, Excel, PowerPoint) and case management technologies Able and willing to travel regularly to project sites within approximately a three-hour radius Bachelor's or Associate's degree preferred; equivalent professional experience will be considered #LI-ND Holder is committed to Equal Opportunity Employment (EOE). Substance abuse testing and a background screening is a condition of employment and Holder Construction does not sponsor applicants for immigration status or benefits.", "summaryDescription" : "Occupational Safety and Care Coordinator at Holder Construction. Skills: Occupational safety, Care coordination, Claims management, Risk management. Serve as point of care coordination for injured. Accompany injured workers to medical appointments", "postedDate" : "2026-06-14T20:08:52.016", "createdAt" : "2026-06-14T20:08:52.016", "lastUpdated" : "2026-06-16T03:49:54.290", "ingestTimestamp" : "2026-06-14T20:08:52.016", "mongoId" : "6a2c79be74d8ee00a0942d30", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 63500, "salaryAnnualMax" : 84500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Claims handling", "Incident investigation", "Report submittals", "Occupational safety", "Care coordination", "Claims management", "Risk management", "Relationship building", "Construction safety", "OSHA 29 CFR 1904", "Recordkeeping Forms", "Recording Criteria", "Microsoft Office", "Case management technologies" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0ba6321663d49372f9a476", "title" : "Internship – Communication, Department of Nuclear Safety and Security (NS), Office of the Deputy Director General (ODDG)", "company" : "IAEA", "industry" : "Government", "salary" : { "min" : 20000.0, "max" : 25000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for internships in Vienna, Austria, adjusted for entry-level seniority and the government industry." }, "location" : "Austria-Vienna-Vienna-IAEA Headquarters", "locations" : [ "Austria-Vienna-Vienna-IAEA Headquarters", "2026-05-22, 11:59:00 PM", "12, Interns, Interns" ], "timestamp" : "2026-06-16T03:36:36.488", "fingerprint" : "e348fd557ae0ef1719cfe2aab48bc0a5b885abe82d1ec81ec11ac1dcf4009872", "source" : "taleo", "language" : "en", "applyUrl" : "https://iaea.taleo.net/careersection/ex/jobdetail.ftl?job=1317607", "externalId" : "1317607", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "INTERNSHIP", "domainKnowledge" : "Nuclear safety; Nuclear security", "domainList" : [ "nuclear-safety", "nuclear-security" ], "domainSpecificKnowledge" : [ "Nuclear safety", "Nuclear security" ], "remoteFriendly" : false, "rawDescription" : "NS-Office of the Deputy Director General Austria-Vienna-Vienna-IAEA Headquarters", "summaryDescription" : "Internship – Communication, Department of Nuclear Safety and Security (NS), Office of the Deputy Director General (ODDG) at IAEA", "createdAt" : "2026-06-14T19:48:09.310", "lastUpdated" : "2026-06-16T03:36:36.488", "ingestTimestamp" : "2026-06-14T19:48:09.310", "mongoId" : "6a0ba6321663d49372f9a476", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Nuclear safety", "Nuclear security" ], "skillCount" : 2, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c748974d8ee00a0934ea7", "title" : "Member of the Technical Staff - Product Engineer", "company" : "Stand", "industry" : "Science & Engineering", "salary" : { "min" : 235000.0, "max" : 295000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-16T04:26:18.813", "fingerprint" : "2d6f74f5342b09765c66d0ef489d1ba30899b9fa34bd5b5a0e45406e8db0b36b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/standinsurance/b2ef6d9c-682f-4ed2-a83c-28c1c5593109/application", "externalId" : "b2ef6d9c-682f-4ed2-a83c-28c1c5593109", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "Why Join Stand: At Stand, you’ll help build a new class of global property protection. We use advanced physics and AI to model catastrophic risk at the asset level, then automate underwriting and mitigation before loss occurs. Insurance is simply the current delivery mechanism. The real product is a scalable risk engine, our Stand World Model https://frontier.standinsurance.com/. We stay when traditional insurers exit. We model what others approximate. And we build systems that change outcomes, not just prices. Leadership: Our leadership team https://www.standinsurance.com/vision includes former successful founders and CEOs from Metromile, PolicyGenius, WePay, and HotelTonight, bringing deep experience in building and scaling high-growth companies. Background: The property insurance industry is built to price loss after it happens. It relies on coarse proxies, backward-looking data, and manual processes, then accepts damage as unavoidable. Stand takes a different approach. We simulate how real-world catastrophes affect individual properties, translate that into actionable decisions, and automate the business around it. The result is a platform that can underwrite what others can’t and operate with far less friction. The Problem We’re Solving: A home’s survival in a wildfire or flood depends on its materials, geometry, topography, and defensible space. Traditional insurance models flatten that complexity, offering little insight to homeowners and few incentives for mitigation. Stand combines deterministic catastrophe models with modern AI to compute property-level risk and embed it directly into underwriting, pricing, and mitigation workflows. Instead of obscuring risk behind averages, we make it measurable and actionable - giving insurers sharper pricing signals and homeowners clear insight and incentives to mitigate. We build production software that connects scientific modeling to real-world insurance operations, turning physics into decisions. The Role: We’re hiring a Member of the Technical Staff - Product Engineer with engineering excellence - someone who has owned large product surfaces, navigated tradeoffs, and is comfortable being accountable for outcomes, not just implementations. This role is not narrowly scoped. You’ll own critical systems across the insurance lifecycle, from core workflows (policy, underwriting, claims, payments) to entirely new products like wildfire preparedness inspections, risk monitoring, and customer-facing mitigation tools. You’ll work closely with applied scientists, product leaders, and stakeholders to: - Translate complex domain problems into shippable systems - Decide what to build, not just how to build it - Productize models, pipelines, and tools that directly impact risk, revenue, and customer behavior This is a high-leverage role with broad surface area and real influence over product direction. How we build: This role carries engineering leadership expectations: - System Ownership: You take responsibility for entire problem spaces - architecture, quality, reliability, and long-term evolution. - Product Judgment: You partner with stakeholders to shape scope, define success metrics, and make informed tradeoffs under uncertainty. - Execution at Scale: You move between zero-to-one builds and hardening existing systems, knowing when speed matters and when rigor matters more. - Technical Leverage: You use modern tools, including LLMs and agents, to increase team velocity and reduce operational drag, not to chase novelty. - Clear Communication: You explain decisions, surface risks early, and create shared understanding across technical and non-technical partners. This is a high-leverage role with broad surface area and real influence over product direction. Who This Role Is For: This role is a strong fit if you’ve been a: - Technical Lead (Tech Lead / Eng Manager / Senior IC) who still codes and wants full ownership from product hypothesis through implementation and iteration. - Engineer who has moved closer to product and believes staying hands-on accelerates outcomes rather than creating handoffs. - Early-stage startup builder who has shipped and scaled real systems end-to-end and thrives in ambiguity and high accountability. …and you’re energized by ambiguous problems, real responsibility, and building durable systems that matter. Must-Have Qualifications: - Proven experience owning and shipping production systems using a modern programming language (Python, Ruby, Rust, etc.) - Experience deploying, operating, and monitoring applications on modern PaaS or cloud platforms (Heroku, Vercel, Railway, etc.) - Track record of end-to-end project ownership, including direct work with stakeholders and end users - Comfort learning new tools, frameworks, and domains quickly - Practical experience using LLMs to improve engineering workflows, system design, or developer productivity - Genuine interest in Stand’s mission and the real-world impact of the work Nice-to-Haves: - Experience in regulated or risk-sensitive industries (insurance, fintech, health, climate, infra) - Experience operating in early-stage or scaling startups - A pragmatic agile mindset focused on outcomes over ceremony Compensation: The annual base salary range for full-time employees in this position is $235,000 to $295,000 + meaningful Equity Grant. Compensation decisions are dependent on several factors, including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Benefits: - Above-market Health, Dental, and Vision coverage - Weekly lunch stipend - Flexible time off + holidays - 401(k) plan - Commuter benefits - PAT & MAT Leave - Short-Term and Long-Term Disability - Monthly team gatherings - In-office perks Work Authorization Candidates must be authorized to work in the U.S. Stand does not sponsor new work visas. We can consider candidates on TN visas, O-1A visas, or H-1B transfers with three years or more remaining. Equal Opportunity Employment Stand is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We believe that diversity enriches the workplace, and we are committed to growing our team with the most talented and passionate people from every community. We are committed to providing reasonable accommodations for qualified individuals. If you require assistance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.", "summaryDescription" : "Member of the Technical Staff - Product Engineer at Stand", "createdAt" : "2026-06-14T20:11:20.102", "lastUpdated" : "2026-06-16T04:26:18.813", "ingestTimestamp" : "2026-06-14T20:11:20.102", "mongoId" : "6a2c748974d8ee00a0934ea7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 235000, "salaryAnnualMax" : 295000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305085f292fd229cef15ed", "title" : "Head of Policy and Regulatory Affairs – US", "company" : "Elliptic", "industry" : "Marketing", "salary" : { "min" : 155000.0, "max" : 290000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "New York, United States", "locations" : [ "New York, United States", "Washington Office" ], "certifications" : [ "CAMS", "CFA", "FRM" ], "timestamp" : "2026-06-16T11:04:28.417", "fingerprint" : "763481b0e8af17ce68191c15a68a45fc67bb4d6f45788e43e1546aa53e9662df", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/elliptic/b8d9dab4-3af9-453d-bd87-29e1ab710e2b/application", "externalId" : "b8d9dab4-3af9-453d-bd87-29e1ab710e2b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Public policy", "Regulatory engagement", "Government affairs", "Policy advocacy", "Thought leadership", "Client advisory", "Product development", "Client success", "Compliance strategy", "Risk mitigation", "Strategic relationships", "Industry analysis" ], "hardSkillsList" : [ "Regulatory analysis", "Policy analysis", "AML/CFT requirements", "Digital asset classification", "Blockchain analytics", "Crypto asset compliance" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Regulatory analysis", "level" : "intermediate" }, { "name" : "Policy analysis", "level" : "intermediate" }, { "name" : "AML/CFT requirements", "level" : "intermediate" }, { "name" : "Digital asset classification", "level" : "intermediate" }, { "name" : "Blockchain analytics", "level" : "intermediate" }, { "name" : "Crypto asset compliance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Digital Assets, Government Engagement, Financial Crime Prevention", "majorSkillsList" : [ "Digital Assets", "Government Engagement", "Financial Crime Prevention" ], "coreResponsibilities" : "Lead public policy engagement strategy, Lead regulatory engagement strategy, Engage with federal regulators, Engage with state regulators, Engage with policymakers, Engage with Congressional offices, Engage with international standard setters, Shape regulatory outcomes, Respond to policy frameworks, Respond to stablecoin legislation, Respond to AML/CFT requirements, Respond to digital asset classification, Strengthen regulatory voice, Strengthen thought leadership, Create authoritative content, Prepare Congressional testimony, Represent Elliptic externally, Advise internal teams, Empower internal teams, Provide regulatory insights, Provide regulatory analysis, Drive product development, Drive client success, Drive compliance strategy, Position Elliptic as partner, Serve as subject matter expert, Provide strategic advisory services, Build and maintain relationships, Represent Elliptic at conferences, Represent Elliptic at forums, Represent Elliptic at briefings, Represent Elliptic at meetings", "teamCollaboration" : "Global cross-functional team; Strategic Advisory team; Federal agencies; Congressional committees; State regulators; Industry associations; Financial institutions; Crypto native businesses; Government agencies; Financial authorities; Congressional staff; Policy communities", "domainKnowledge" : "Digital assets; Blockchain technology; Cryptocurrency; Financial crime prevention; Money laundering; Stablecoin legislation; FinCEN guidance; SEC jurisdiction; CFTC jurisdiction; State-level licensing; Federal frameworks; Key state regimes; NY BitLicense; State MTL frameworks; Digital asset economy", "domainList" : [ "digital-assets", "blockchain-technology", "cryptocurrency", "financial-crime-prevention", "money-laundering", "stablecoin-legislation", "fincen-guidance", "sec-jurisdiction", "cftc-jurisdiction", "state-level-licensing", "federal-frameworks", "key-state-regimes", "ny-bitlicense", "state-mtl-frameworks", "digital-asset-economy" ], "domainSpecificKnowledge" : [ "Digital assets", "Blockchain technology", "Cryptocurrency", "Financial crime prevention", "Money laundering", "Stablecoin legislation", "FinCEN guidance", "SEC jurisdiction", "CFTC jurisdiction", "State-level licensing", "Federal frameworks", "Key state regimes", "NY BitLicense", "State MTL frameworks", "Digital asset economy" ], "communicationSkills" : "Policy positions; Briefings; Public commentary; External representation; Executive meetings", "documentationSkills" : "Policy analysis; Regulatory updates; Congressional testimony preparation; Industry trend reports", "outcomesObjectives" : "Shape and respond to policy frameworks; Strengthen regulatory voice; Strengthen thought leadership; Drive product development; Drive client success; Drive compliance strategy; Position Elliptic as leading partner; Build trust in digital assets", "qualificationsBasic" : "5+ years experience in policy and regulatory affairs, Experience in US policy and regulatory engagement, Experience with federal and state regulators, Experience with Congressional offices, Experience with public sector stakeholders, Experience with crypto regulation, Experience with financial crime prevention, Experience with digital innovation, Experience with digital asset economy, Experience with FinCEN, Experience with SEC, Experience with CFTC, Experience with OCC, Experience with OFAC, Experience with state regulators, Experience with industry associations, Experience with blockchain technology, Experience with digital assets, Experience with regulatory compliance, Experience with government engagement, Experience with policy analysis, Experience with regulatory updates, Experience with industry trend reports, Experience with strategic relationships, Experience with federal agencies, Experience with Congressional committees, Experience with state-level regimes, Experience with NY BitLicense, Experience with state MTL frameworks, Experience working with federal agencies, Experience working with Congressional offices, Experience working with regulatory bodies, Experience working with intergovernmental institutions, Experience crafting policy positions, Experience crafting public commentary, Experience influencing regulatory outcomes, Experience with advocacy, Experience with collaborative engagement", "qualificationsPreferred" : "Former experience in federal regulatory body, Former experience in Congressional committee staff, Former experience in Treasury/FinCEN, Experience with stablecoins, Previous consulting experience, Previous advisory experience, Technical understanding of blockchain technology, Technical understanding of digital asset infrastructure, Experience developing training sessions, Experience delivering training sessions, Experience with international standard-setting bodies, Experience with FATF, Experience with Basel Committee", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Elliptic, we believe cryptocurrency will play a huge role in the future of value transfer, and we care deeply about helping to build this future. In order for cryptocurrency to flourish, it’s important to prevent criminal abuse of the technology. Elliptic is the global leader in detecting, preventing, and pursuing criminal activity in cryptocurrencies. Our clients include the world’s leading cryptocurrency exchanges, financial institutions and government agencies. Our unique platform gives us an unparalleled understanding of cryptocurrency capital flows, using a combination of network science and machine learning to aggregate and interpret vast quantities of transaction data. We provide anti-money laundering (AML) compliance software and investigative services to the leading participants in the cryptocurrency ecosystem. Customers rely on us to analyse more than $150bn of their transactions every month, and include cryptocurrency businesses, major financial institutions, and federal government agencies. The company has a presence in London, UK, New York City, Singapore and Tokyo. We are backed by SBI Group, Albion VC, Octopus Ventures, SignalFire, Paladin Capital, Santander InnoVentures, and Digital Currency Group. Are you passionate, enthusiastic, and looking for an opportunity to grow your career in sales? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you! The Impact You Will Have As Head of Policy and Regulatory Affairs – US, you will lead Elliptic’s public policy and regulatory engagement strategy across the United States, the most consequential jurisdiction shaping the future of digital assets. Based in Washington D.C. or New York, you will be Elliptic’s most senior voice on policy issues across the Americas, guiding our approach to engaging with federal and state regulators, policymakers, Congressional offices, and international standard setters. You will help shape regulatory outcomes across the evolving US landscape, including the Clarity Act, stablecoin frameworks, FinCEN guidance, SEC and CFTC jurisdiction, and state-level licensing regimes, while ensuring our strategy aligns with the rapidly evolving landscape of crypto regulation, financial crime prevention, and digital innovation. You will join a global, cross-functional team of regulatory specialists and subject matter experts, working at the forefront of engagement with governments, regulators, financial institutions, and crypto native businesses. In this commercially oriented role, you’ll act as a trusted advisor to existing and prospective clients, helping them navigate regulatory complexity, adopt Elliptic’s solutions with confidence, and meet their compliance objectives. Your policy insights will influence go-to-market strategies, support business development, and directly drive customer success, product-market fit, and revenue growth across the Americas. Your leadership will be instrumental in establishing Elliptic as the most trusted advisor for regulated institutions and public agencies seeking to understand and mitigate risks in the digital asset economy. Key Outcomes - Lead Elliptic’s strategic engagement with federal and state regulators, Congressional offices, and public sector stakeholders across the United States - Shape and respond to emerging crypto and digital asset policy frameworks, including stablecoin legislation, AML/CFT requirements, and digital asset classification - Strengthen Elliptic’s regulatory voice and thought leadership through policy advocacy, content creation, testimony preparation, and external representation - Advise and empower internal teams with regulatory insights and analysis to drive product development, client success, and compliance strategy - Position Elliptic as the leading technology partner for US government agencies and financial institutions building trust in digital assets What You Will Do - Serve as the primary subject matter expert on US policy, regulation, and government affairs related to digital assets and blockchain technology - Provide strategic advisory services to internal teams and external clients on regulatory compliance and government engagement - Develop thought leadership through authoritative content creation, including policy analysis, regulatory updates, Congressional testimony preparation, and industry trend reports - Work with our Strategic Advisory team to build and maintain strategic relationships with key stakeholders across federal agencies (FinCEN, SEC, CFTC, OCC, OFAC), Congressional committees, state regulators, and industry associations - Represent Elliptic at industry conferences, regulatory forums, Congressional briefings, and executive meetings with senior government and financial services leaders - Collaborate with product and engineering teams to provide expert guidance on regulatory requirements and institutional client needs - Advise on regulatory developments and market trends affecting digital asset policy and institutional adoption strategies - Support business development and enterprise sales processes with deep policy expertise and government relationship leverage - Contribute to cross-functional initiatives that accelerate responsible adoption of digital asset solutions within government and traditional finance - Build and maintain your professional profile through speaking engagements, media commentary, social media presence, and industry networking What You Will Achieve in the First 6 Months - Supported early customer engagements that demonstrate Elliptic’s regulatory expertise and strengthen confidence in our brand, and have been cited as a key expert resource by top prospects and customers - Delivered consistent, high-quality intelligence and policy insights to global stakeholders internally and externally - Established Elliptic as a credible and proactive voice in the US regulatory community - Work with our Strategic Advisory team to build upon our trusted relationships with at key regulators, Congressional offices, or (e.g., FinCEN, Treasury,) - Contributed visible US thought leadership content (publication, panel, consultation, or testimony) tied to Elliptic’s mission - Embedded the US as a critical contributor within the global Regulatory & Industry Affairs framework You Will Be a Great Fit Here If You - 10+ years of experience in regulatory affairs, public policy, government relations, or compliance, with a focus on financial services, digital assets, or public sector engagement - Deep understanding of the US digital asset regulatory landscape, including federal frameworks (SEC, CFTC, FinCEN, OCC, OFAC) and key state-level regimes (e.g., NY BitLicense, state MTL frameworks) - Experience working within or alongside federal agencies, Congressional offices, regulatory bodies, or intergovernmental institutions - Strong existing public-sector network across US financial authorities, Congressional staff, and policy communities - Exceptional communication skills, with experience crafting policy positions, briefings, and public commentary on complex legal and regulatory topics - Comfort working at the intersection of technology, law, and finance, including the regulatory applications of blockchain analytics and crypto asset compliance - Proven record of influencing regulatory outcomes through advocacy and collaborative engagement with policymakers and institutions - Passion for shaping the future of responsible crypto innovation, financial integrity, and regulatory clarity Bonus Points For - Former experience in a federal regulatory body, Congressional committee staff, or Treasury/FinCEN - Experience with stablecoins and their role in traditional finance and payments - Previous consulting or advisory experience in financial services or government affairs - Technical understanding of blockchain technology and digital asset infrastructure - Experience developing and delivering training and knowledge-sharing sessions - Experience working with international standard-setting bodies (FATF, Basel Committee) - Advanced degree in law, public policy, finance, economics, or related field - Professional qualifications in compliance or related fields (CAMS, CFA, FRM, etc.) - Experience in fintech, digital asset advisory, or crypto policy advocacy roles We know Diversity and Inclusion is much deeper than just hiring, but it is important for us to mention it here. We welcome and embrace individuals of all backgrounds and identities at Elliptic, and this is an ongoing priority for us.", "summaryDescription" : "Head of Policy and Regulatory Affairs – US at Elliptic. Skills: Digital Assets, Government Engagement, Financial Crime Prevention. Lead public policy engagement strategy. 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Internal departments", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Governmental processes; Public sector; Procurement; Budgeting; Community Development; Asset Management; Finance/Accounting", "domainList" : [ "governmental-processes", "public-sector", "procurement", "budgeting", "community-development", "asset-management", "finance-accounting" ], "domainSpecificKnowledge" : [ "Governmental processes", "Public sector", "Procurement", "Budgeting", "Community Development", "Asset Management", "Finance/Accounting" ], "communicationSkills" : "Phone support", "continuousLearning" : "Professional development", "innovationCreativity" : "R&D insights", "problemSolvingSkills" : "Solution development", "outcomesObjectives" : "Ensure maximum value; Strengthen public trust; Operate efficiently; Adapt to change", "qualificationsBasic" : "2+ years public sector experience, 2+ years software implementation consulting, Analyze and report financial data, Train customers on software, Provide phone support, Conceptualization of patterns, Advanced Excel skills, Work in fast-paced environment", "qualificationsPreferred" : "Governmental concepts and practices knowledge", "remoteFriendly" : true, "rawDescription" : "OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY: The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations. The primary responsibility of the Implementation Consultant is to oversee the entire implementation process, establishing a solid foundation for our customers’ OpenGov solution and ensuring maximum value for their investment. In addition, this role will contribute to the enhancement of our delivery operations by providing guidance during sales and scoping activities, offering valuable insights to our Research and Development team, and providing training and mentorship to fellow team members. RESPONSIBILITIES: - Manage end-to-end implementation projects for new customers, providing comprehensive guidance and support throughout the process, including data requirements gathering, technical platform configuration, administrator training, and all other defined implementation requirements - Act as the primary technical point of contact for new customers deploying OpenGov or expanding their implementation, ensuring effective communication and smooth deployment - Interact directly with government officials and staff on a daily basis, guiding them through the implementation process and empowering them to become successful administrators and advocates of OpenGov software solutions - Understand customer requirements and pain points, collaborating with cross-functional teams to simplify, enhance, and automate existing processes, thereby improving customer workflows - Develop expertise in governmental processes across multiple states to effectively address customer needs and provide tailored solutions - Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, facilitating training for new customers - Continually leverage and develop best practices for each data environment and customer vertical, driving implementation efficiencies for future projects - Gather and communicate customer feedback and feature requests, contributing to key product discussions and ensuring OpenGov remains a preferred and indispensable solution - Collaborate with internal departments at OpenGov to enhance delivery efficiency and effectiveness - Serve as a trusted advisor to both customers and OpenGov team members, providing valuable insights and guidance based on expertise and experience REQUIREMENTS AND PREFERRED EXPERIENCE: - 2+ years of experience working in the public sector in a relevant area such as Procurement, Budgeting, Community Development, Asset Management, Finance/Accounting, or similar - At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients - Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices - Proficiency in training customers on software solutions to address key workflows and business processes - Ability to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers - Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development - Advanced Excel skills, including the ability to use functions/formulas, format data (e.g., v-lookup, pivot tables), perform error-checking, and create properly formatted reports - Demonstrated track record of working in a fast-paced environment, effectively managing internal procedures and process improvements while collaborating with team members - Ability to adapt quickly to changes in product features and respond strategically to meet customer needs - Excellent interpersonal skills, including strong verbal and written communication skills, teamwork, and a commitment to exceptional customer service COMPENSATION: Chicago, IL: $95,000 - $110,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.", "summaryDescription" : "Implementation Consultant at OpenGov. Skills: Implementation projects, Customer support, Product feedback. Manage implementation projects. Gather data requirements", "createdAt" : "2026-06-16T00:32:08.991", "lastUpdated" : "2026-06-16T10:20:14.889", "ingestTimestamp" : "2026-06-16T00:32:08.991", "mongoId" : "6a305988f292fd229cf489bd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data requirements gathering", "Platform configuration", "Administrator training", "Customer training", "Process improvement", "Interpersonal skills", "Implementation projects", "Customer support", "Product feedback", "Solution recommendations", "Process automation", "Workflow improvement", "Data analysis", "Reporting", "Project management", "Governmental processes", "Public sector", "Procurement", "Budgeting", "Community Development", "Asset Management", "Finance/Accounting" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305988f292fd229cf489c0", "title" : "Implementation Analyst", "company" : "OpenGov", "industry" : "Professional Services", "salary" : { "min" : 78000.0, "max" : 93000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US | Illinois | Chicago", "locations" : [ "US | Illinois | Chicago" ], "timestamp" : "2026-06-16T14:07:03.850", "fingerprint" : "87d106b70ba108dac24191edf74eca6342b9ca056f0a016d560f49f19c23c894", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/opengov/0b61eaae-6f98-442f-9396-baebf4303c9a/application", "externalId" : "0b61eaae-6f98-442f-9396-baebf4303c9a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Excel", "professionalSkills" : [ "Solution recommendations", "Process improvements", "Customer needs analysis" ], "hardSkillsList" : [ "Financial data analysis", "Operational data analysis", "Excel functions", "Excel formulas", "VLOOKUP", "Pivot tables", "Error checking", "Report development" ], "hardSkills" : [ { "name" : "Financial data analysis", "level" : "intermediate" }, { "name" : "Operational data analysis", "level" : "intermediate" }, { "name" : "Excel functions", "level" : "intermediate" }, { "name" : "Excel formulas", "level" : "intermediate" }, { "name" : "VLOOKUP", "level" : "intermediate" }, { "name" : "Pivot tables", "level" : "intermediate" }, { "name" : "Error checking", "level" : "intermediate" }, { "name" : "Report development", "level" : "intermediate" } ], "majorSkills" : "Customer implementation, Product configuration, Customer training", "majorSkillsList" : [ "Customer implementation", "Product configuration", "Customer training" ], "coreResponsibilities" : "Drive customer implementations, Manage customer implementations, Provide guidance to customers, Provide assistance to customers, Provide support to customers, Gather data requirements, Configure technical platform, Train administrators, Serve as technical point of contact, Interact with government leaders, Guide government leaders, Understand customer pain points, Simplify existing processes, Enhance existing processes, Automate existing processes, Become expert in governmental processes, Facilitate customer experience, Drive customer experience, Ensure successful training, Develop best practices, Gather customer feedback, Communicate feature requests", "teamCollaboration" : "Cross-functional teams; Engagement and adoption team", "domainKnowledge" : "Governmental processes; Public sector organizations", "domainList" : [ "governmental-processes", "public-sector-organizations" ], "domainSpecificKnowledge" : [ "Governmental processes", "Public sector organizations" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Professional development opportunities; Growth opportunities", "problemSolvingSkills" : "Analyze data; Report data", "outcomesObjectives" : "Deliver complete implementation; Deliver quick implementation; Deliver smooth implementation; Promote maximum value; Strengthen public trust", "qualificationsBasic" : "2+ years software implementation consulting", "qualificationsPreferred" : "External client work experience, Government operational concepts knowledge, Government operational practices knowledge, ETL tools proficiency, ETL report creation proficiency, Macros proficiency, Visual basic proficiency", "remoteFriendly" : true, "rawDescription" : "OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY: The Implementation Analyst will look to drive value to the OpenGov customer and deliver a complete, quick and smooth implementation by utilizing their product knowledge, expertise and making solution recommendations. This role will be responsible for driving a successful customer implementation from start to finish, setting the underlying foundation of their OpenGov platform, while promoting maximum value for their investment in OpenGov. RESPONSIBILITIES: - Drive and manage new customer implementations from start to finish. This includes providing guidance, assistance, and support to customers from the initial data requirements gathering, technical platform configuration, administrator training and all other requirements defined through a customer’s implementation. - Be the primary technical point of contact for new customers deploying OpenGov, or those expanding to implement additional functionality. - Interact directly with government leaders daily, guide them through the process, and empower them to become our advocates and successful administrators of their OpenGov software platform. - Understand customer pain points and partner with cross-functional teams to simplify, enhance and automate existing processes that will improve customer workflow. - Become an expert in governmental processes across multiple states - Work closely with the engagement and adoption team to facilitate and drive a consistent customer experience and ensure successful training for new customers - Leverage and continually develop best practices for each data environment and customer vertical to assist in future implementation efficiencies. - Compliment key product discussions by gathering and communicating customer feedback and feature requests to ensure OpenGov is a “must-have solution.” REQUIREMENTS AND PREFERRED EXPERIENCE - 2+ years of experience of software implementation consulting or transferrable work with external clients preferred - Knowledge and experience in analyzing and reporting large volumes of financial and operational data, in addition to experience with government operational concepts and practices. - Ability to provide clear and effective phone support, assistance, and recommendations to build positive relationships with customers. - Strong skills in conceptualization of patterns, modeling, and design. - Strong Excel skills, including using Functions/ Formulas to format data such as v-lookup, pivot tables, error- checking, and developing properly formatted reports. ETL tools, ETL report creation, macros and visual basic are not required, but highly desirable. - Track record of working in a fast-paced environment while balancing internal procedures and process improvements, all while collaborating with team members. - Ability to adapt to a rapidly changing product and respond strategically to customer needs. - Excellent interpersonal skills including verbal and written communication skill, teamwork, and customer service skills. COMPENSATION: Chicago, IL: $78,000 - $93,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.", "summaryDescription" : "Implementation Analyst at OpenGov. Skills: Customer implementation, Product configuration, Customer training. Drive customer implementations. Manage customer implementations", "createdAt" : "2026-06-16T00:31:55.927", "lastUpdated" : "2026-06-16T14:07:03.850", "ingestTimestamp" : "2026-06-16T00:31:55.927", "mongoId" : "6a305988f292fd229cf489c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 93000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Financial data analysis", "Operational data analysis", "Excel functions", "Excel formulas", "VLOOKUP", "Pivot tables", "Error checking", "Report development", "Customer implementation", "Product configuration", "Customer training", "Solution recommendations", "Process improvements", "Customer needs analysis", "Governmental processes", "Public sector organizations" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30562bf292fd229cf25952", "title" : "Implementation Engineer", "company" : "Molecule Software", "industry" : "Customer Success", "salary" : { "min" : 140000.0, "max" : 210000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Engineer in the FinTech industry in Poland, adjusted for company size and industry." }, "location" : "poland", "locations" : [ "poland" ], "timestamp" : "2026-06-16T10:06:06.021", "fingerprint" : "e806d622e2b9c2f85b62698ca688318f4d7e9c5c0a922a7d41f0617d5c517f30", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/molecule-software/14f2d8ec-450f-40e7-974d-7b7b6a22ec33/application", "externalId" : "14f2d8ec-450f-40e7-974d-7b7b6a22ec33", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL", "professionalSkills" : [ "Data validation", "Data transformation", "Reconciliations", "Unit testing", "Data migration" ], "hardSkillsList" : [ "ETRM platform", "CTRM platform" ], "hardSkills" : [ { "name" : "ETRM platform", "level" : "intermediate" }, { "name" : "CTRM platform", "level" : "intermediate" } ], "majorSkills" : "ETRM implementation, Data validation, SQL", "majorSkillsList" : [ "ETRM implementation", "Data validation", "SQL" ], "coreResponsibilities" : "Configure Molecule environments, Load data, Validate data, Execute testing, Investigate technical issues, Resolve technical issues, Configure complex instrument types, Load reference data, Load historical trades, Load market pricing, Load settlement data, Execute reconciliations, Support BAs through client review, Resolve support tickets, Investigate configuration errors, Investigate data issues, Investigate valuation discrepancies, Investigate settlement anomalies, Perform BigBang data migration, Validate BigBang data migration", "teamCollaboration" : "Work with BAs; Work with Solution Architects; Work with Technical Team Manager", "domainKnowledge" : "Energy trading; Commodities trading; Financial services; Physical trading; Financial trading; Trade lifecycles; Post-trade processes; Energy market concepts; Forward curves; MTM valuation; P&L attribution; Settlement; Instrument types; Power trading; Natural gas trading; Financial instruments; Structured contracts; Tiered pricing; Ratcheted pricing; Reference data; Historical trades; Market pricing; Settlement data; Configuration errors; Data issues; Valuation discrepancies; Settlement anomalies; Data migration", "domainList" : [ "energy-trading", "commodities-trading", "financial-services", "physical-trading", "financial-trading", "trade-lifecycles", "post-trade-processes", "energy-market-concepts", "forward-curves", "mtm-valuation", "p-l-attribution", "settlement", "instrument-types", "power-trading", "natural-gas-trading", "financial-instruments", "structured-contracts", "tiered-pricing", "ratcheted-pricing", "reference-data", "historical-trades", "market-pricing", "settlement-data", "configuration-errors", "data-issues", "valuation-discrepancies", "settlement-anomalies", "data-migration" ], "domainSpecificKnowledge" : [ "Energy trading", "Commodities trading", "Financial services", "Physical trading", "Financial trading", "Trade lifecycles", "Post-trade processes", "Energy market concepts", "Forward curves", "MTM valuation", "P&L attribution", "Settlement", "Instrument types", "Power trading", "Natural gas trading", "Financial instruments", "Structured contracts", "Tiered pricing", "Ratcheted pricing", "Reference data", "Historical trades", "Market pricing", "Settlement data", "Configuration errors", "Data issues", "Valuation discrepancies", "Settlement anomalies", "Data migration" ], "communicationSkills" : "Written English", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "Background in energy, commodities, or financial services, Working understanding of physical and financial trading, Working understanding of trade lifecycles, Working understanding of post-trade processes, Hands-on experience with an ETRM or CTRM platform, SQL querying, SQL validating, SQL transforming trade data, SQL transforming position data, SQL transforming market data, SQL transforming reference data, Familiarity with energy market concepts, Experience working from structured specification documents, Clear instinct to raise blockers early, Written English for documentation, Written English for async communication", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Molecule Software | Poland (Office) Molecule is a modern ETRM platform built for energy trading companies across power, natural gas, renewables, and financial commodities. We're looking for an Implementation Engineer to join our Poland-based technical team and take ownership of the build work at the core of every client implementation. THE ROLE Working from requirements and solution plans produced by Implementation BAs and Solution Architects, you'll configure Molecule environments, load and validate data, and execute the testing that takes a client from signed design to live system. You'll also carry support responsibilities for live clients, investigating and resolving technical issues across configuration, data, and platform behaviour. This is a back-office, internally-facing role — you'll work closely with BAs, Solution Architects, and the Technical Team Manager in a structured, documentation-driven delivery environment. WHAT YOU'LL WORK ON • Configuring Molecule across complex instrument types: power (OTC, PPAs, GoOs, exchange-traded), natural gas (physical and financial), financial instruments (FTRs, RECs, RGGIs, options, swaps), and structured contracts with tiered or ratcheted pricing • Loading and validating reference data, historical trades, market pricing, and settlement data • Executing reconciliations and unit testing before UAT; supporting BAs through client review • Investigating and resolving support tickets covering configuration errors, data issues, valuation discrepancies, and settlement anomalies • BigBang data migration and validation WHAT WE'RE LOOKING FOR • Background in energy, commodities, or financial services — a working understanding of physical and financial trading, trade lifecycles, and post-trade processes is required • Hands-on experience with an ETRM or CTRM platform is essential • Strong SQL: querying, validating, and transforming trade, position, market data, and reference data • Familiarity with energy market concepts: forward curves, MTM valuation, P&L attribution, settlement • Experience working from structured specification documents with a clear instinct to raise blockers early • Strong written English for documentation and async communication", "summaryDescription" : "Implementation Engineer at Molecule Software. Skills: ETRM implementation, Data validation, SQL. Configure Molecule environments. Load data", "createdAt" : "2026-06-16T00:31:54.995", "lastUpdated" : "2026-06-16T10:06:06.021", "ingestTimestamp" : "2026-06-16T00:31:54.995", "mongoId" : "6a30562bf292fd229cf25952", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "ETRM platform", "CTRM platform", "ETRM implementation", "Data validation", "SQL", "Data transformation", "Reconciliations", "Unit testing", "Data migration", "Energy trading", "Commodities trading", "Financial services", "Physical trading", "Financial trading", "Trade lifecycles", "Post-trade processes", "Energy market concepts", "Forward curves", "MTM valuation", "P&L attribution", "Settlement", "Instrument types", "Power trading", "Natural gas trading", "Financial instruments", "Structured contracts", "Tiered pricing", "Ratcheted pricing", "Reference data", "Historical trades", "Market pricing", "Settlement data", "Configuration errors", "Data issues", "Valuation discrepancies", "Settlement anomalies" ], "skillCount" : 36, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056ecf292fd229cf30f0d", "title" : "Join the team", "company" : "SPS-North America", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level positions in New York, adjusted for the outsourced services industry." }, "location" : "New York, New York ", "locations" : [ "New York", "New York" ], "timestamp" : "2026-06-16T08:17:02.085", "fingerprint" : "2295bf2e64612f8b19a5946da42f4a88e5aa34fdbc765de73f10665e29c47fb3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/spsnorthamericaselected/jobs/4921453008", "externalId" : "4921453008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "remoteFriendly" : false, "rawDescription" : "SPS-North America ABOUT US SPS is an award-winning employer of choice offering digital and transformation solutions that leverage Intelligent Automation in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Front Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Intelligent Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. COMMITMENT TO DIVERSITY & INCLUSIVE HIRING At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law. OUR VALUES Clients First Our clients needs are the center of every decision. We help our clients to manage the digital transformation challenge with individual solutions. We generate compelling value-add and cost savings, while meeting compliance requirements. Delivering Excellence We are a safe pair of hands for our clients and deliver on our promises. We continuously improve our processes and ensure market leading standards, cost structures and efficiency rates. We see our operations as “best-in-class” with deep subject matter expertise and experience. Innovative Thinking We have the expertise to develop leading solutions by combining people, processes, data and the latest technology. We continuously invest in innovations. Innovation is part of our DNA. We recognize our teams for innovative thinking. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Full-Time Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Part-Time Benefit Offerings: 401k w/ matching, Entertainment Discounts, & Paid Time Off (if eligible). JOB POSTING STATEMENT SPS posts all open jobs on its website. We do not send unsolicited checks to prospective applicants nor ask applicants to forward or return funds to us. Please be aware of possible scams if you receive an unsolicited outreach from SPS. Additionally, in accordance with certain state and local law, if a pay range is provided this amount is SPS's reasonable estimate for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills. To view our privacy policy, click on the link below: Data Privacy Statement WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application by hitting \"Submit Application\" you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect my chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.", "summaryDescription" : "Join the team at SPS-North America", "postedDate" : "2026-06-15T23:20:10.001", "createdAt" : "2026-06-15T23:20:10.001", "lastUpdated" : "2026-06-16T08:17:02.085", "ingestTimestamp" : "2026-06-15T23:20:10.001", "mongoId" : "6a3056ecf292fd229cf30f0d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Outsourced Services", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c6ccc74d8ee00a091b729", "title" : "Health and Social Care Trainer", "company" : "Glenholme Healthcare Ltd", "industry" : "Education", "salary" : { "min" : 31000.0, "max" : 34000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Peterborough, GB", "locations" : [ "Peterborough", "GB" ], "timestamp" : "2026-06-16T03:26:40.344", "fingerprint" : "63ceefcdacb66198bc880fa9576a75946d4ad83105800f761f00c72ab5082c58", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://glenholme-healthcare.breezy.hr/p/b04033a855ba01-health-and-social-care-trainer", "externalId" : "b04033a855ba01", "industryFunction" : { }, "structuredLocations" : [ { "city" : "peterborough", "state" : "england", "country" : "United Kingdom", "continent" : "europe", "source" : "locations-index", "geo" : "52.57364,-0.24777" } ], "locationText" : "Peterborough, GB", "employmentType" : "FULL_TIME", "domainKnowledge" : "Health and Social Care", "domainList" : [ "health-and-social-care" ], "domainSpecificKnowledge" : [ "Health and Social Care" ], "specialRequirements" : "40 miles from service", "qualificationsBasic" : "Dependent on Experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Health and Social Care Trainer Salary: £31,000- £34,000 Per Annum (Dependent on Experience) Location: You will be required to cover all of our services but focus on our service between Hertfordshire up to Lincolnshire. You should live no further than a 40 miles from one of these services. Job Type:", "summaryDescription" : "Health and Social Care Trainer at Glenholme Healthcare Ltd", "createdAt" : "2026-06-14T18:50:51.987", "lastUpdated" : "2026-06-16T03:26:40.344", "ingestTimestamp" : "2026-06-14T18:50:51.987", "mongoId" : "6a2c6ccc74d8ee00a091b729", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Health and Social Care" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.0 }, { "id" : "6a305040f292fd229ceee112", "title" : "Head of Collections and Recovery Strategy (US)", "company" : "Lendable", "industry" : "Growth & Analytics", "salary" : { "min" : 200000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Virginia", "locations" : [ "Virginia" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-16T08:43:13.482", "fingerprint" : "0649a3f0f1f31d364bea700248086ba3adebbdf2d9f8b0d37ac65d133803b133", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lendable/6b40f245-ff89-45b1-8c9c-9598eea242b3/application", "externalId" : "6b40f245-ff89-45b1-8c9c-9598eea242b3", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Virginia", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Virginia, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, R, SQL, Machine learning, AI", "professionalSkills" : [ "Collections strategy", "Recovery strategy", "Process redesign", "Vendor management", "Analytics function building" ], "hardSkillsList" : [ "Data analysis", "Model building", "Performance metrics definition", "Regulatory framework knowledge" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Model building", "level" : "intermediate" }, { "name" : "Performance metrics definition", "level" : "intermediate" }, { "name" : "Regulatory framework knowledge", "level" : "intermediate" } ], "majorSkills" : "Collections strategy, Recovery strategy, Analytics, Process redesign", "majorSkillsList" : [ "Collections strategy", "Recovery strategy", "Analytics", "Process redesign" ], "coreResponsibilities" : "Audit collections and recoveries operation, Design collections strategy, Own collections strategy, Build analytics function, Own contact strategy, Build vendor relationships, Manage vendor relationships, Partner with legal and compliance, Define KRs for collections performance", "teamCollaboration" : "Work with product and tech; Partner with legal and compliance; Influence across product, risk, legal", "domainKnowledge" : "US consumer collections; US consumer recoveries; Delinquency lifecycle; FDCPA; State-level collection rules", "domainList" : [ "us-consumer-collections", "us-consumer-recoveries", "delinquency-lifecycle", "fdcpa", "state-level-collection-rules" ], "domainSpecificKnowledge" : [ "US consumer collections", "US consumer recoveries", "Delinquency lifecycle", "FDCPA", "State-level collection rules" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "communicationSkills" : "Influence senior leadership", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Scale collections and recoveries operation; Improve collections strategy; Grow analytics function; Improve contact strategy; Replace underperforming vendors; Build scalable operation", "qualificationsBasic" : "4–8 years in US consumer collections, Familiarity with US regulatory landscape for consumer collections, Hands-on analytics ability, Experience managing third-party collections vendors, Track record of redesigning processes", "qualificationsPreferred" : "CFA charterholder preferred, Series 7 license a bonus, Bloomberg proficiency preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: - One of the UK’s newest unicorns with a team of just over 700 people - Among the fastest-growing tech companies in the UK - Profitable since 2017 - Backed by top investors including Balderton Capital and Goldman Sachs - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. JOIN US IF YOU WANT TO 1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting About the role The US loan book is growing fast. Our collections and recoveries operation exists but it was built for a smaller, simpler business. This role is a mandate to challenge everything, rebuild what needs rebuilding, and design a collections strategy that scales with the book. You'll own the end-to-end collections and recoveries function for US Loans: the strategy, the process, the data, and the vendor relationships. You'll work directly with the US Loans MD and sit at the intersection of operations, risk, product and tech. Critically, you'll also build and lead the analytics function for collections. As the business grows, this role has the potential to expand to cover US Cards as well, building out a broader US collections function over time. This is not a management role for someone who wants to run a steady-state operation. It's for someone who looks at a messy process and immediately starts asking why it works the way it does and doesn't stop until the answer is better. What you'll be doing - Audit the current collections and recoveries operation from first principles. Every workflow, every handoff, every vendor and produce a clear view of what's broken and what needs to change - Design and own the collections strategy across the full delinquency lifecycle: early arrears, late-stage collections, charge-off, and recovery - Build and own the analytics function for collections. Pulling your own data, building models, defining KRs, and growing a team around you as the book scales - Own the contact strategy: when we reach out, how, and what we say and use data to continuously test and improve it - Build and manage relationships with third-party collections agencies and legal partners. Setting performance expectations, tracking outcomes, and replacing underperformers - Work with product and tech to build the tooling and automation that makes the operation scalable, not headcount-dependent - Partner with legal and compliance on the regulatory framework for collections operations across relevant US states. - Define and own the KRs for collections performance: cure rates, recovery rates, cost-to-collect, charge-off rates and hold the operation accountable to them Who we're looking for You have real hands-on experience in US consumer collections at a fast-moving fintech; you know what good looks like because you've built it, not just run it. You're deeply analytical, comfortable pulling your own data and building your own models, and you see analytics as a core part of how collections strategy gets made. The regulatory piece matters but you don't need to be a compliance lawyer, you need to know the landscape, ask the right questions, and work effectively with legal and compliance to stay ahead of it. Specifically: - 4–8 years in US consumer collections or recoveries, ideally at a fast-moving fintech, you've owned a delinquency book and you know what good looks like - Familiarity with the US regulatory landscape for consumer collections (FDCPA, state-level rules) - Strong hands-on analytics ability - comfortable pulling your own data, building your own models, defining metrics, and growing an analytics function - Experience managing and evaluating third-party collections vendors - A track record of redesigning processes from the ground up, not just running what's already in place - Comfortable with ambiguity - Strong communicator who can influence across product, risk, legal and senior leadership without needing a big team behind them - Passionate about artificial intelligence and how to incorporate these technologies to better serve and support customers The interview process - Intro call with the hiring team - Case study interview - Regulatory interview - Product interview - Final interview LIFE AT LENDABLE - Winning team: the opportunity to scale up one of the world’s most successful fintech companies - Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites - Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls - Health coverage: support for your physical and mental wellbeing, including private health cover - Retirement & savings: long-term financial wellbeing through retirement savings plans - Employee referral programme: earn a competitive bonus when you refer successful new team members - Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations - Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog https://blog.lendable.co.uk/!", "summaryDescription" : "Head of Collections and Recovery Strategy (US) at Lendable. Skills: Collections strategy, Recovery strategy, Analytics, Process redesign. Audit collections and recoveries operation. Design collections strategy", "createdAt" : "2026-06-16T00:26:08.133", "lastUpdated" : "2026-06-16T08:43:13.482", "ingestTimestamp" : "2026-06-16T00:26:08.133", "mongoId" : "6a305040f292fd229ceee112", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 250000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Data analysis", "Model building", "Performance metrics definition", "Regulatory framework knowledge", "Collections strategy", "Recovery strategy", "Analytics", "Process redesign", "Vendor management", "Analytics function building", "US consumer collections", "US consumer recoveries", "Delinquency lifecycle", "FDCPA", "State-level collection rules", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA", "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "skillCount" : 28, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2ca09a74d8ee00a09a2b56", "title" : "Director of School and Services", "company" : "New Story Schools", "industry" : "New Story Schools (Pennsylvania)", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of School and Services in Wyoming, USA, adjusted for industry and seniority." }, "location" : "Wyoming, PA", "locations" : [ "Wyoming, PA" ], "timestamp" : "2026-06-16T02:13:22.566", "fingerprint" : "2450f78797059045dffdb1bccad033e3c64fdc72b83b697f24dab38fab0fc485", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/new-story-schools-pa/6023d8d5-3235-4ad7-aa08-dc16a690db09/application", "externalId" : "6023d8d5-3235-4ad7-aa08-dc16a690db09", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wyoming", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.5179097,-76.0191110" } ], "locationText" : "Wyoming, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 2, "experienceLevel" : "Director", "rawDescription" : "At New Story Schools, we serve students ages 5–21 with autism and emotional, behavioral, and developmental challenges. Guided by individualized learning, therapeutic integration, and collaboration, we empower students to grow and prepare for meaningful adult lives. Join our team and help students write their new story. As the Director of Schools & Services at New Story Schools, you will oversee systems that support students with complex learning and behavioral needs. Your leadership ensures IEP compliance, strengthens collaboration, and promotes positive outcomes for students and families What You’ll Need - Master’s degree in special education, ABA, social work, or a related field - BCBA certification or Pennsylvania special education teaching certification - At least two years of experience in a lead role supporting students with learning or behavioral challenges - Strong knowledge of IEP development, implementation, and compliance requirements - Ability to collaborate, lead training, and build relationships with families and districts What You’ll Do - Ensure IEP compliance and alignment with educational and clinical practices - Collaborate with leadership teams to implement school initiatives and programs - Lead and participate in the IEP process, including meetings and documentation - Coordinate staff training and professional development to strengthen practice - Build partnerships with families, school districts, and community stakeholders Why You’ll Love Working Here - Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays - Wellness perks including gym discounts, mindfulness apps, and prescription savings - Tuition reimbursement, career development programs, and leadership training - 401(k) retirement savings with a 4% company match and immediate vesting - Health, dental, and vision insurance - Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources - Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you New Story Schools is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at talent@newstory.com.", "summaryDescription" : "Director of School and Services at New Story Schools", "createdAt" : "2026-06-14T20:12:17.088", "lastUpdated" : "2026-06-16T02:13:22.566", "ingestTimestamp" : "2026-06-14T20:12:17.088", "mongoId" : "6a2ca09a74d8ee00a09a2b56", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "developing implementing evaluating and altering the plan of care jobs", "metadata" : { "title" : "developing implementing evaluating and altering the plan of care" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 65116, "totalPages" : 1303, "hasNext" : true, "hasPrevious" : false } }

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