{ "count" : 37837, "data" : [ { "id" : "6a2c6ad574d8ee00a090e61c", "title" : "Audit Quality Control Reviewer", "company" : "State Auditor's Office", "industry" : "Government", "salary" : { "min" : 69572.0, "max" : 114098.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, TX", "locations" : [ "Austin", "TX" ], "timestamp" : "2026-06-15T03:22:44.222", "fingerprint" : "a967a3a338493ee9cb09050c48861410bccbee46b326b4f08813b1cb03638e3b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://sao.texas.gov/Home/ApplyForPosition?gh_jid=4265153009", "externalId" : "4265153009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "technicalSkills" : "TeamMate, Word, Excel, Access", "professionalSkills" : [ "Quality control review", "Financial audit review", "Performance audit review", "Attestation engagement review" ], "hardSkillsList" : [ "Analyze data", "Analyze financial data", "Analyze accounting transactions" ], "softSkillsList" : [ "Critical thinking", "Problem solving" ], "hardSkills" : [ { "name" : "Analyze data", "level" : "intermediate" }, { "name" : "Analyze financial data", "level" : "intermediate" }, { "name" : "Analyze accounting transactions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Problem solving" } ], "majorSkills" : "Audit standards, Government auditing, Compliance review", "majorSkillsList" : [ "Audit standards", "Government auditing", "Compliance review" ], "coreResponsibilities" : "Review audit documentation, Evaluate audit documentation, Perform analysis of standards, Review changes in standards, Notify management of changes, Collaborate with project management, Address documentation issues, Provide feedback to management", "teamCollaboration" : "Project management; Audit staff", "domainKnowledge" : "Auditing standards; GAGAS; GAAS; Governmental accounting standards; Statutory requirements; Internal policies", "domainList" : [ "auditing-standards", "gagas", "gaas", "governmental-accounting-standards", "statutory-requirements", "internal-policies" ], "domainSpecificKnowledge" : [ "Auditing standards", "GAGAS", "GAAS", "Governmental accounting standards", "Statutory requirements", "Internal policies" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Audit documentation", "problemSolvingSkills" : "Evaluate audit evidence; Identify deficiencies; Identify deviations", "specialRequirements" : "25% travel", "outcomesObjectives" : "Ensure audit objectives met; Support findings and conclusions", "qualificationsBasic" : "Bachelor's in accounting, 3+ years accounting experience, 2+ years audit review experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "ANNUAL SALARY: $69,572 - $114,098 HIRE DATE: TBD HOURS PER WEEK: 40; Willingness to travel up to 25% within Texas required. LOCATION: Austin, Texas (No satellite offices.) NO. OF OPENINGS: Multiple SPONSORSHIP: Applicants must be authorized to work for any employer in the U. S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. GENERAL DESCRIPTION Performs highly complex to advanced quality control review work. Work involves reviewing ﬁnancial and performance audits and attestation engagements for completeness; compliance with standards; uniformity in methods; and adherence to statutes, departmental rulings, and legal decisions. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. WORK LOCATION This position is primarily in-oﬃce, with limited telecommuting days available based on team and agency needs. Regular onsite attendance is considered an essential function of the position. EXAMPLES OF WORK PERFORMED • Reviews audit documentation to determine compliance with relevant auditing standards, statutory requirements, and internal policies. • Evaluates audit documentation to determine whether it provides suﬃcient and appropriate evidence to support ﬁndings, conclusions, and recommendations; and ensures audit objectives are met. • Performs analysis of Generally Accepted Government Auditing Standards (GAGAS), Generally Accepted Auditing Standards (GAAS), governmental accounting standards, and other relevant standards, subject areas, and control structures. • Reviews and identiﬁes changes in professional standards, pronouncements, and federal audit requirements, and notiﬁes management and audit staﬀ. • Collaborates with project management to address documentation issues and ensures timely resolution. • Provides timely and constructive feedback to project management regarding the performance of project teams. • Performs related work as assigned. GENERAL QUALIFICATIONS AND GUIDELINES Experience and Education Graduation from an accredited four-year college or university with major course work in accounting, business administration, ﬁnance, economics, public aﬀairs, public administration, information systems, or a related ﬁeld. A minimum of three years of accounting or auditing experience, including two years of reviewing audit documentation for compliance with relevant auditing standards. Knowledge, Skills, and Abilities Knowledge of GAGAS, GAAS, governmental accounting standards, and other relevant standards; of business, ﬁnancial, and non-ﬁnancial processes and practices; of internal controls; and of applications such as TeamMate, Word, Excel, and Access. Skill in critical thinking and problem solving; clear and concise written and verbal communication; and in reviewing and analyzing data, including ﬁnancial data and accounting transactions. Ability to evaluate audit evidence and identify deﬁciencies; review audit documentation and identify signiﬁcant deviations from relevant standards or internal policy; manage multiple priorities and meet deadlines; establish and maintain open communication and cooperative working relationships; work eﬀectively as a team member and contribute to team success; provide objective performance feedback; and handle diﬃcult situations and address ineﬀective performance. How to apply? We hope you will consider joining us in our mission to actively provide government leaders with useful information that improves accountability. To apply and to learn more about our benefits package, visit our web site at SAO Careers and follow the steps for applying. The State Auditor’s Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or in the provision of services. Applicants should communicate requests for disability-related accommodations during the application process to our Human Resources Office.", "summaryDescription" : "Audit Quality Control Reviewer at State Auditor's Office. Skills: Audit standards, Government auditing, Compliance review. Review audit documentation. Evaluate audit documentation", "postedDate" : "2026-06-13T21:28:47.470", "createdAt" : "2026-06-13T21:28:47.470", "lastUpdated" : "2026-06-15T03:22:44.222", "ingestTimestamp" : "2026-06-13T21:28:47.470", "mongoId" : "6a2c6ad574d8ee00a090e61c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 69572, "salaryAnnualMax" : 114098, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Analyze data", "Analyze financial data", "Analyze accounting transactions", "Critical thinking", "Problem solving", "Audit standards", "Government auditing", "Compliance review", "Quality control review", "Financial audit review", "Performance audit review", "Attestation engagement review", "Auditing standards", "GAGAS", "GAAS", "Governmental accounting standards", "Statutory requirements", "Internal policies" ], "skillCount" : 18, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 781.4837, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0ed7cd58b93c861ef05985", "title" : "Quality Reviewer/Shirt Catcher (Bilingual)", "company" : "Printfly", "industry" : "Outdoor & Apparel", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Quality Reviewer/Shirt Catcher in Philadelphia, adjusted for the e-commerce industry and bilingual requirement." }, "location" : "Philadelphia, PA", "locations" : [ "Philadelphia", "PA" ], "timestamp" : "2026-06-16T03:04:21.898", "fingerprint" : "eaa5a84893408c633444854593044512f30ec495d1d1ac2a30e83d9a6a0417a9", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://printfly.breezy.hr/p/c253bc54fb1b-quality-reviewer-shirt-catcher-bilingual", "externalId" : "c253bc54fb1b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Review production quality, Catch shirts", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Quality Assurance Associate - Production Hey there job hunter, are you wearing a t-shirt right now? Of course, you are. Everyone loves t-shirts, and at Rushordertees.com we’re in the business of bringing creative, custom t-shirts to life. Who are we? We are the fastest custom apparel company in the", "summaryDescription" : "Quality Reviewer/Shirt Catcher (Bilingual) at Printfly. Review production quality. Catch shirts", "createdAt" : "2026-06-14T20:31:47.744", "lastUpdated" : "2026-06-16T03:04:21.898", "ingestTimestamp" : "2026-06-14T20:31:47.744", "mongoId" : "6a0ed7cd58b93c861ef05985", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 778.92175, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c6ad574d8ee00a090e61e", "title" : "Audit Senior Quality Control Reviewer", "company" : "State Auditor's Office", "industry" : "Government", "salary" : { "min" : 84182.0, "max" : 142374.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, TX", "locations" : [ "Austin", "TX" ], "certifications" : [ "Certified Public Accountant (CPA)", "Certified Internal Auditor (CIA)", "Certified Information Systems Auditor (CISA)", "Certified Fraud Examiner (CFE)", "Certified Investments and Derivatives Auditor (CIDA)" ], "timestamp" : "2026-06-15T09:06:45.171", "fingerprint" : "477e2428d75085fc19afc9989c46f239c1b88d2bb344daa77a553d29790f10c1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://sao.texas.gov/Home/ApplyForPosition?gh_jid=4265185009", "externalId" : "4265185009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "TeamMate, Word, Excel, Access", "professionalSkills" : [ "Financial audits", "Attestation engagements", "Quality control review", "Audit documentation review", "Financial data analysis", "Accounting transactions analysis" ], "hardSkillsList" : [ "Auditing standards", "Statutory requirements", "Governmental accounting standards", "Financial analysis", "Data analysis" ], "softSkillsList" : [ "Critical thinking", "Problem solving", "Objective performance", "Handle difficult situations" ], "hardSkills" : [ { "name" : "Auditing standards", "level" : "intermediate" }, { "name" : "Statutory requirements", "level" : "intermediate" }, { "name" : "Governmental accounting standards", "level" : "intermediate" }, { "name" : "Financial analysis", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Problem solving" }, { "name" : "Objective performance" }, { "name" : "Handle difficult situations" } ], "majorSkills" : "Quality control review, Audit documentation, Auditing standards", "majorSkillsList" : [ "Quality control review", "Audit documentation", "Auditing standards" ], "coreResponsibilities" : "Review financial audits, Review performance audits, Review attestation engagements, Review audit documentation for compliance, Evaluate audit documentation evidence, Analyze auditing standards, Identify changes in professional standards, Notify management of standard changes, Collaborate with project management, Address documentation issues, Provide feedback to project management, Assist with quality control initiatives, Review policies and procedures, Revise policies and procedures, Develop policies and procedures, Serve as subject matter resource, Interpret auditing standards, Apply auditing standards", "teamCollaboration" : "Collaborate with project management; Work effectively as team member; Contribute to team goals", "domainKnowledge" : "GAGAS; GAAS; Governmental accounting standards; Auditing standards; Internal policies; Business processes; Financial processes; Non-financial processes; Internal controls; Audit evidence", "domainList" : [ "gagas", "gaas", "governmental-accounting-standards", "auditing-standards", "internal-policies", "business-processes", "financial-processes", "non-financial-processes", "internal-controls", "audit-evidence" ], "domainSpecificKnowledge" : [ "GAGAS", "GAAS", "Governmental accounting standards", "Auditing standards", "Internal policies", "Business processes", "Financial processes", "Non-financial processes", "Internal controls", "Audit evidence" ], "toolProficiency" : [ "TeamMate", "Word", "Excel", "Access" ], "communicationSkills" : "Clear written communication; Clear verbal communication", "documentationSkills" : "Audit documentation", "problemSolvingSkills" : "Problem solving; Identify deficiencies; Identify deviations", "outcomesObjectives" : "Ensure audit objectives are met", "qualificationsBasic" : "4+ years accounting auditing experience, 4+ years reviewing audit documentation, CPA, CIA, CISA, CFE, CIDA", "qualificationsPreferred" : "Related graduate-level education", "workSiteFlexibility" : "Hybrid", "rawDescription" : "ANNUAL SALARY: $84,182 - $142,374 HIRE DATE: TBD HOURS PER WEEK: 40 LOCATION: Austin, Texas (No satellite offices.) NO. OF OPENINGS: Multiple SPONSORSHIP: Applicants must be authorized to work for any employer in the U. S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. GENERAL DESCRIPTION Performs advanced to highly advanced quality control review work. Work involves reviewing ﬁnancial and performance audits and attestation engagements for completeness; compliance with standards; uniformity in methods; and adherence to statutes, departmental rulings, and legal decisions. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. WORK LOCATION This position is primarily in-oﬃce, with limited telecommuting days available based on team and agency needs. Regular onsite attendance is considered an essential function of the position. EXAMPLES OF WORK PERFORMED • Reviews audit documentation to determine compliance with relevant auditing standards, statutory requirements, and internal policies. • Evaluates audit documentation to determine whether it provides suﬃcient and appropriate evidence to support ﬁndings, conclusions, and recommendations; and ensures audit objectives are met. • Performs analysis of Generally Accepted Government Auditing Standards (GAGAS), Generally Accepted Auditing Standards (GAAS), governmental accounting standards, and other relevant standards, subject areas, and control structures. • Reviews and identiﬁes changes in professional standards, pronouncements, and federal audit requirements, and notiﬁes management and audit staﬀ. • Collaborates with project management to address documentation issues and ensure timely resolution. • Provides timely and constructive feedback to project management regarding performance of project teams. • Assists with quality control initiatives and with the review, revision, or development of policies and procedures. • May serve as a subject matter resource on the interpretation and application of auditing standards. • Performs related work as assigned. GENERAL QUALIFICATION GUIDELINES Experience and Education Graduation from an accredited four-year college or university with major course work in accounting, business administration, ﬁnance, economics, public aﬀairs, public administration, information systems, or a related ﬁeld. A minimum of four years of progressively responsible accounting or auditing experience, including four years reviewing audit documentation for compliance with relevant auditing standards. Related graduate-level education may be substituted for work experience on a year-for-year basis. Knowledge, Skills, and Abilities Knowledge of GAGAS, GAAS, governmental accounting standards, and other relevant standards; of business, ﬁnancial, and non-ﬁnancial processes and practices; of internal controls; and of applications such as TeamMate, Word, Excel, and Access. Skill in critical thinking and problem solving; clear and concise written and verbal communication; and reviewing and analyzing data, including ﬁnancial data and accounting transactions. Ability to evaluate audit evidence and identify deﬁciencies; review audit documentation and identify signiﬁcant deviations from relevant standards or internal policy; manage multiple priorities and meet deadlines; establish and maintain open communication and cooperative working relationships; work eﬀectively as a team member and contribute to team success; provide objective performance feedback; and handle diﬃcult situations and address ineﬀective performance. Registration, Certification, or Licensure Requires at least one of the following certiﬁcations: Certiﬁed Public Accountant (CPA), Certiﬁed Internal Auditor (CIA), Certiﬁed Information Systems Auditor (CISA), Certiﬁed Fraud Examiner (CFE), or Certiﬁed Investments and Derivatives Auditor (CIDA). How to apply? We hope you will consider joining us in our mission to actively provide government leaders with useful information that improves accountability. To apply and to learn more about our benefits package, visit our web site at SAO Careers and follow the steps for applying. The State Auditor’s Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or in the provision of services. Applicants should communicate requests for disability-related accommodations during the application process to our Human Resources Office.", "summaryDescription" : "Audit Senior Quality Control Reviewer at State Auditor's Office. Skills: Quality control review, Audit documentation, Auditing standards. Review financial audits. Review performance audits", "postedDate" : "2026-06-14T04:12:50.736", "createdAt" : "2026-06-14T04:12:50.736", "lastUpdated" : "2026-06-15T09:06:45.171", "ingestTimestamp" : "2026-06-14T04:12:50.736", "mongoId" : "6a2c6ad574d8ee00a090e61e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 84182, "salaryAnnualMax" : 142374, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Auditing standards", "Statutory requirements", "Governmental accounting standards", "Financial analysis", "Data analysis", "Critical thinking", "Problem solving", "Objective performance", "Handle difficult situations", "Quality control review", "Audit documentation", "Financial audits", "Attestation engagements", "Audit documentation review", "Financial data analysis", "Accounting transactions analysis", "GAGAS", "GAAS", "Internal policies", "Business processes", "Financial processes", "Non-financial processes", "Internal controls", "Audit evidence", "Certified Public Accountant (CPA)", "Certified Internal Auditor (CIA)", "Certified Information Systems Auditor (CISA)", "Certified Fraud Examiner (CFE)", "Certified Investments and Derivatives Auditor (CIDA)", "TeamMate", "Word", "Excel", "Access" ], "skillCount" : 33, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 754.88477, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305e91f292fd229cf71907", "title" : "Insurance Credit Resolution Specialist", "company" : "Privia Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 25.0, "max" : 26.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, VA, United States", "locations" : [ "Arlington", "VA", "United States" ], "timestamp" : "2026-06-16T09:47:13.192", "fingerprint" : "1f668aa65e7ee3711f02dcf14457d74dbcbc60cd8a4784a16463ec1766bd2ccd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/PriviaHealth/744000132275619-insurance-credit-resolution-specialist-", "externalId" : "744000132275619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Graduate", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "AthenaNet", "professionalSkills" : [ "Revenue cycle management", "Claims management", "Posting charges", "Claim follow up", "Collections", "Payment posting" ], "hardSkillsList" : [ "Insurance credit resolution" ], "hardSkills" : [ { "name" : "Insurance credit resolution", "level" : "intermediate" } ], "majorSkills" : "Insurance credits, Revenue cycle", "majorSkillsList" : [ "Insurance credits", "Revenue cycle" ], "coreResponsibilities" : "Process all assigned insurance related credits, Review and respond to daily correspondence, Answer incoming inquiries, Prepare insurance refund checks for mailing, Process returned checks, Implement payer specific workflows, Research and resolve overpaid and denied claims, Use Salesforce to manage worklists, Process 35+ insurance refunds daily, Identify and print appropriate insurance refund letters, Enter insurance refund check #s into athenaNet, Make custom refund letters, Prepare checks to be mailed, Sort checks by payer, Retrieve and process returned checks", "teamCollaboration" : "Sr. Manager, Revenue Cycle Management", "domainKnowledge" : "HIPAA rules and regulations", "domainList" : [ "hipaa-rules-and-regulations" ], "domainSpecificKnowledge" : [ "HIPAA rules and regulations" ], "toolProficiency" : [ "AthenaNet", "Salesforce" ], "problemSolvingSkills" : "Research and resolve", "outcomesObjectives" : "Successfully process 35+ insurance refunds daily", "qualificationsBasic" : "High School Graduate, 3+ years experience, Experience working with athenahealth’s suite of tools, Comply with HIPAA rules and regulations", "qualificationsPreferred" : "Medical Office training certificate, Relevant experience", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers This role requires hybrid in-office work at our HQ office in Arlington, VA Under the direction of the Sr. Manager, Revenue Cycle Management, the Insurance Credit Resolution Specialist is responsible for complete, accurate and timely processing of all assigned insurance related credits. Processing of these credits includes reviewing and responding to daily correspondence from physician practices in a timely manner, answering incoming inquiries, preparing insurance refund checks for mailing, and processing returned checks. * Implement payer specific workflows for void requests, take back requests and insurance refund initiations * Research and resolve overpaid and denied claims in athenaNet * Use Salesforce to manage worklists and requests/inquiries from Care Centers * Successfully process 35+ insurance refunds daily In office specific duties: * Utilize athenaNet software to identify and print appropriate insurance refund letters * Enter insurance refund check #s into athenaNet for tracking * In the absence of a payer refund letter, use letter template to make custom refund letters * Prepare checks to be mailed including matching checks with refund letter, folding, inserting, addressing and sealing envelopes * Sorting checks by payer * Retrieve and process returned checks accordingly * Other duties as needed ## Qualifications * Education: High School Graduate, Medical Office training certificate or relevant experience * 3+ years experience in physician revenue cycle / claims management * Background with posting charges, claim follow up, collections, and payment posting * Must have experience working with athenahealth’s suite of tools * Must comply with HIPAA rules and regulations The hourly range for this role is $25.00-$26.45 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. ## Additional Information All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.", "summaryDescription" : "Insurance Credit Resolution Specialist at Privia Health. Skills: Insurance credits, Revenue cycle. Process all assigned insurance related credits. Review and respond to daily correspondence", "postedDate" : "2026-06-15T19:51:20.000", "createdAt" : "2026-06-16T00:09:58.299", "lastUpdated" : "2026-06-16T09:47:13.192", "ingestTimestamp" : "2026-06-16T00:09:58.299", "mongoId" : "6a305e91f292fd229cf71907", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 54080, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Insurance credit resolution", "Insurance credits", "Revenue cycle", "Revenue cycle management", "Claims management", "Posting charges", "Claim follow up", "Collections", "Payment posting", "HIPAA rules and regulations", "AthenaNet", "Salesforce" ], "skillCount" : 12, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 700.14844, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306189f292fd229cf96e1a", "title" : "Insurance Credit Resolution Specialist", "company" : "Privia Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 25.0, "max" : 26.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, VA, United States", "locations" : [ "Arlington", "VA", "United States" ], "timestamp" : "2026-06-16T09:09:17.381", "fingerprint" : "fe6d585ea56cc1f8fd2c9af444f999a2bc0706e7360a7ebbc60d7d5f4b00d6be", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/PriviaHealth/744000132275619-insurance-credit-resolution-specialist-", "externalId" : "744000132275619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Graduate", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "AthenaNet", "professionalSkills" : [ "Revenue cycle management", "Claims management", "Posting charges", "Claim follow up", "Collections", "Payment posting" ], "hardSkillsList" : [ "Insurance credit resolution" ], "hardSkills" : [ { "name" : "Insurance credit resolution", "level" : "intermediate" } ], "majorSkills" : "Insurance credits, Revenue cycle", "majorSkillsList" : [ "Insurance credits", "Revenue cycle" ], "coreResponsibilities" : "Process all assigned insurance related credits, Review and respond to daily correspondence, Answer incoming inquiries, Prepare insurance refund checks for mailing, Process returned checks, Implement payer specific workflows, Research and resolve overpaid and denied claims, Use Salesforce to manage worklists, Process 35+ insurance refunds daily, Identify and print appropriate insurance refund letters, Enter insurance refund check #s into athenaNet, Make custom refund letters, Prepare checks to be mailed, Sort checks by payer, Retrieve and process returned checks", "teamCollaboration" : "Sr. Manager, Revenue Cycle Management", "domainKnowledge" : "HIPAA rules and regulations", "domainList" : [ "hipaa-rules-and-regulations" ], "domainSpecificKnowledge" : [ "HIPAA rules and regulations" ], "toolProficiency" : [ "AthenaNet", "Salesforce" ], "documentationSkills" : "Insurance refund letters", "problemSolvingSkills" : "Research and resolve overpaid and denied claims", "outcomesObjectives" : "Successfully process 35+ insurance refunds daily", "qualificationsBasic" : "High School Graduate, 3+ years experience, Experience working with athenahealth’s suite of tools, Comply with HIPAA rules and regulations", "qualificationsPreferred" : "Medical Office training certificate, Relevant experience", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers This role requires hybrid in-office work at our HQ office in Arlington, VA Under the direction of the Sr. Manager, Revenue Cycle Management, the Insurance Credit Resolution Specialist is responsible for complete, accurate and timely processing of all assigned insurance related credits. Processing of these credits includes reviewing and responding to daily correspondence from physician practices in a timely manner, answering incoming inquiries, preparing insurance refund checks for mailing, and processing returned checks. * Implement payer specific workflows for void requests, take back requests and insurance refund initiations * Research and resolve overpaid and denied claims in athenaNet * Use Salesforce to manage worklists and requests/inquiries from Care Centers * Successfully process 35+ insurance refunds daily In office specific duties: * Utilize athenaNet software to identify and print appropriate insurance refund letters * Enter insurance refund check #s into athenaNet for tracking * In the absence of a payer refund letter, use letter template to make custom refund letters * Prepare checks to be mailed including matching checks with refund letter, folding, inserting, addressing and sealing envelopes * Sorting checks by payer * Retrieve and process returned checks accordingly * Other duties as needed ## Qualifications * Education: High School Graduate, Medical Office training certificate or relevant experience * 3+ years experience in physician revenue cycle / claims management * Background with posting charges, claim follow up, collections, and payment posting * Must have experience working with athenahealth’s suite of tools * Must comply with HIPAA rules and regulations The hourly range for this role is $25.00-$26.45 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. ## Additional Information All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.", "summaryDescription" : "Insurance Credit Resolution Specialist at Privia Health. Skills: Insurance credits, Revenue cycle. Process all assigned insurance related credits. Review and respond to daily correspondence", "postedDate" : "2026-06-15T19:51:20.000", "createdAt" : "2026-06-15T23:54:17.740", "lastUpdated" : "2026-06-16T09:09:17.381", "ingestTimestamp" : "2026-06-15T23:54:17.740", "mongoId" : "6a306189f292fd229cf96e1a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 54080, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Insurance credit resolution", "Insurance credits", "Revenue cycle", "Revenue cycle management", "Claims management", "Posting charges", "Claim follow up", "Collections", "Payment posting", "HIPAA rules and regulations", "AthenaNet", "Salesforce" ], "skillCount" : 12, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 700.14844, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305160f292fd229ceff953", "title" : "QA Reviewer", "company" : "ClearScore Technology Limited", "industry" : "FinTech", "salary" : { "min" : 35000.0, "max" : 40000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Manchester, England, United Kingdom", "locations" : [ "Manchester", "England", "United Kingdom" ], "certifications" : [ "CFA", "FRM" ], "timestamp" : "2026-06-16T08:44:53.400", "fingerprint" : "62f4af3225898e1f9baa44861c1bda983b4ff43910f8cb7d3b0f61ccebe43309", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/clearscoretechnologylimited/jobs/4881409101", "externalId" : "4881409101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "CONTRACT", "technicalSkills" : "Python, R, SQL, Excel, Bloomberg Terminal, Reuters Eikon, FactSet", "professionalSkills" : [ "Financial modeling", "Data analysis", "Risk management", "Regulatory compliance", "Quantitative analysis", "Investment analysis" ], "hardSkillsList" : [ "Financial modeling", "Data analysis", "Risk management", "Regulatory compliance", "Quantitative analysis", "Investment analysis" ], "hardSkills" : [ { "name" : "Financial modeling", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Quantitative analysis", "level" : "intermediate" }, { "name" : "Investment analysis", "level" : "intermediate" } ], "majorSkills" : "Financial modeling, Risk management, Regulatory compliance", "majorSkillsList" : [ "Financial modeling", "Risk management", "Regulatory compliance" ], "coreResponsibilities" : "Develop financial models, Analyze financial data, Assess financial risks, Ensure regulatory compliance, Prepare financial reports, Monitor market trends, Provide investment recommendations, Collaborate with stakeholders", "teamCollaboration" : "Cross-functional teams; Investment committee", "domainKnowledge" : "Financial instruments; Regulatory frameworks; Risk methodologies; Quantitative skills; Banking; Investment management; Trading; Risk; Compliance; Insurance; Fintech; Accounting", "domainList" : [ "financial-instruments", "regulatory-frameworks", "risk-methodologies", "quantitative-skills", "banking", "investment-management", "trading", "risk", "compliance", "insurance", "fintech", "accounting" ], "domainSpecificKnowledge" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "Banking", "Investment management", "Trading", "Risk", "Compliance", "Insurance", "Fintech", "Accounting" ], "toolProficiency" : [ "Excel", "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "communicationSkills" : "Report writing; Presentation skills", "documentationSkills" : "Financial reports", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "5+ years experience, Degree in Finance or related field, Experience with financial modeling, Experience with data analysis, Experience with risk management, Experience with regulatory compliance", "qualificationsPreferred" : "CFA charterholder preferred, FRM certification preferred, Master's degree preferred, Experience with Python or R preferred, Experience with SQL preferred, Experience with Bloomberg Terminal preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "QA Reviewer (12months Fixed-Term Contract) Location: Manchester Hybrid: 2 days a week in office, 3 days WFH Salary: £35K - £40K We are seeking a talented and motivated Quality Assurance Reviewer to join our highly skilled team. As a Quality Assurance Reviewer, you will be involved in 1st Line assurance within Secured Lending, reviewing our customer interactions and processes, ensuring good customer outcomes are achieved and that our people adhere to internal policies and regulatory requirements. This is a unique opportunity to join an industry leading financial brokerage. You will be part a very successful team within the ClearScore Group with a clear strategy for success and growth. What you’ll be doing: Conduct end to end quality assurance reviews of secured lending applications, including advice, credit assessments, affordability checks, and compliance with FCA regulations to ensure customers have received a good outcome and that all recommendations are suitable, sustainable and affordable. Maintain accurate records of completed QA checks and actions required to rectify any issues or risks which may have been identified. Prepare detailed reports on quality findings and present them to senior management to reduce risk throughout the business and improve processes to enhance business and customer good outcomes. Identify process improvements to drive business efficiencies and enhance customer experience. Support the initial and ongoing supervision and sign off for trainee Advisors. Always follow FCA regulations and company expectations. Support training initiatives to enhance the quality and compliance awareness of team members and build strong relationships with colleagues to assist with their development Assist with call calibration sessions to ensure that quality and compliance are scored accurately and consistently throughout. Identify discrepancies, risks, and areas of improvement in lending processes and recommend corrective actions. Collaborate with advisors, case managers, management, and other stakeholders to maintain a robust quality framework. Stay up to date with industry regulations and best practices, ensuring all processes align with the latest standards. What we expect from you: Proven experience in a Quality Assurance or similar role within the secured lending or financial services sector. Strong knowledge of FCA regulations, particularly those relating to secured lending and consumer credit. Experience of assessing advice activity and completion of Thematic Reviews. Excellent analytical skills with an ability to interpret complex information and identify trends. Effective communication and interpersonal skills, with a focus on providing constructive feedback and ability to build rapport with colleagues. Highly organised, detail-oriented, and able to manage multiple tasks in a fast-paced environment whilst meeting deadlines. Ability to achieve quality targets, whilst maintaining optimum performance levels and high work standards. Proficient in Microsoft Office Suite and familiar with quality assurance tools or software. Ability to work independently and as part of a team. Why ClearScore? ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions. Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. If you feel like this could be the place for you, apply and our Talent team will be happy to share more. Benefits: 25 paid holidays and a “duvet day” on your birthday Hybrid Work Environment Private health and dental cover - including mental health support through Bupa GP office visits Life assurance scheme Up to 6% matched pension Regular Lunch and Learns with guest speakers Dog-friendly office Daily breakfast and free snacks Access to discounts via Cobens Extras Free sports and social clubs Continued investment into learning and development Leadership-led training In-house psychotherapist Financial coach to help you plan and achieve your goals No clock-watching culture Generous maternity and paternity plans Culture and inclusion representatives Transparent pay structure and a career growth plan Equal Opportunities ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. Minimum 3 days per week in-office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: Flexibility to manage your work and life Dedicated in-office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations. Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.", "summaryDescription" : "QA Reviewer at ClearScore Technology Limited. Skills: Financial modeling, Risk management, Regulatory compliance. Develop financial models. Analyze financial data", "postedDate" : "2026-06-15T23:18:02.115", "createdAt" : "2026-06-15T23:18:02.115", "lastUpdated" : "2026-06-16T08:44:53.400", "ingestTimestamp" : "2026-06-15T23:18:02.115", "mongoId" : "6a305160f292fd229ceff953", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Financial modeling", "Data analysis", "Risk management", "Regulatory compliance", "Quantitative analysis", "Investment analysis", "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "Banking", "Investment management", "Trading", "Risk", "Compliance", "Insurance", "Fintech", "Accounting", "CFA", "FRM", "Excel", "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "skillCount" : 24, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 691.2261, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051f4f292fd229cf09809", "title" : "Issue Resolution Officer", "company" : "Moniepoint", "industry" : "FinTech", "salary" : { "min" : 3500000.0, "max" : 5500000.0, "currency" : "NGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Issue Resolution Officer in Lagos, Nigeria, adjusted for the FinTech industry and company size." }, "location" : "Lagos, Nigeria", "locations" : [ "Lagos", "Nigeria" ], "timestamp" : "2026-06-16T07:19:39.365", "fingerprint" : "3068539e77b6d755484eb46ac497c0ca11ab46808c47766d10d0d0c57f87e6d7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/moniepoint/jobs/4027336101", "externalId" : "4027336101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lagos", "country" : "Nigeria", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "6.4550575,3.3941795" } ], "locationText" : "Lagos, Nigeria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate value realization", "rawDescription" : "Who We Are Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. Job Purpose The Issue Resolution Officer is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The issue resolution officer is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers' experience can be further optimized based on analysis of the issue log or customer requests. Responsibilities Have a good understanding of the organisation’s products Provide quick and high-quality customer service through prompt and valuable responses to customer queries. Ensure every customer support request is logged for tracking Lower support tickets by working with the product team to identify and eliminate recurring issues. Guide customers on product usage while driving customer self-sufficiency. Solicit client feedback on product features and capabilities Qualifications Bachelor’s degree in any related field 1-2 years customer-facing experience at a financial institution or a high-growth software development company. Have a good understanding of card disputes ( Banking experience or other related fields) Ability to work in a fast-paced, entrepreneurial, results-oriented culture. Ability to think analytically to solve customer problems Customer Empathy Listening and communication skills Service-oriented mindset Ability to grasp basic technical concepts. What we can offer you Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.", "summaryDescription" : "Issue Resolution Officer at Moniepoint. Manage customer relationships. Drive customer retention", "postedDate" : "2026-06-15T23:19:52.004", "createdAt" : "2026-06-15T23:19:52.004", "lastUpdated" : "2026-06-16T07:19:39.365", "ingestTimestamp" : "2026-06-15T23:19:52.004", "mongoId" : "6a3051f4f292fd229cf09809", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 686.86786, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c923574d8ee00a09852be", "title" : "Error Resolution", "company" : "SanMar", "industry" : "Retail", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Avondale, AZ", "locations" : [ "Avondale", "AZ" ], "certifications" : [ "SanMar’s Lift Operator Certification" ], "timestamp" : "2026-06-15T13:53:50.398", "fingerprint" : "584dbc8353f308275dcd84ad693321f0331424df4a31544dc2c1800953a82156", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/sanmar/jobs/5164013007?gh_jid=5164013007", "externalId" : "5164013007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Avondale", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4355977,-112.3496020" } ], "locationText" : "Avondale, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "hardSkillsList" : [ "Operate powered equipment", "Lift operation" ], "hardSkills" : [ { "name" : "Operate powered equipment", "level" : "intermediate" }, { "name" : "Lift operation", "level" : "intermediate" } ], "majorSkills" : "Error resolution, Inventory management, Order fulfillment", "majorSkillsList" : [ "Error resolution", "Inventory management", "Order fulfillment" ], "coreResponsibilities" : "Identify and troubleshoot discrepancies, Adjust inventory quantities, Maintain accurate department records, Process ship short orders, Identify, correct, and record mill errors, Review customer orders prior to shipping, Operate powered lift equipment", "teamCollaboration" : "Work within a team", "domainKnowledge" : "Warehouse operations", "domainList" : [ "warehouse-operations" ], "domainSpecificKnowledge" : [ "Warehouse operations" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving; Troubleshoot discrepancies", "specialRequirements" : "Operate powered equipment, Lift up to 60 pounds, Full range of motion, Repetitive hand motions, Climb stairs, Kneel/squat, Bend and carry, Wear Personal Protective Equipment, Work near conveyor systems, Exposure to dust, Exposure to extreme heat, Exposure to extreme cold, Work in hectic environment, Work in fast-paced environment", "outcomesObjectives" : "Complete and ship customer orders; Meet deadlines", "qualificationsBasic" : "High School Diploma or equivalent, Basic English literacy", "qualificationsPreferred" : "1-3 years warehouse experience, SanMar's Lift Operator Certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At SanMar, the work you do makes a difference. Shift: 12:30PM-9:00PM Pay: $18.00 + $1.00 Shift Differential = $19.00 What's the Short Version? The Error Resolution role researches and resolves any discrepancies with shipments, locations, or product. They are responsible for quickly and accurately locating missing product to complete and ship customer orders in a timely fashion. What Will You Be Doing? • Identify and troubleshoot discrepancies with shipments, inventory and orders and adjust inventory quantities. • Maintain accurate department records. • Understand and accurately processes ship short orders. • Properly identify, correct, and record mill errors. • Review selected customer orders prior to shipping. • May be required to operate powered lift equipment. What Are We Looking For? • High School Diploma or equivalent • 1-3 years of warehouse experience is preferred • Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information • Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers • May be required to complete and maintain SanMar’s Lift Operator Certification in compliance with OSHA recommendation • Demonstrates ability to follow directions and change priorities or job duties as business needs require • Excellent problem-solving skills • Demonstrated verbal and written communication skills • Strong attention to detail • Ability to work in high demand, high volume environment and meet deadlines • Must have exemplary performance in regard to attendance, accuracy and productivity • Excellent organization skills; demonstrating the ability to multi-task and prioritize daily responsibilities • Comprehends verbal and written instructions • Able to work both independently and within a team • Essential days or overtime may be required What's Our Offer? Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal Protective Equipment such as a protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.", "summaryDescription" : "Error Resolution at SanMar. Skills: Error resolution, Inventory management, Order fulfillment. Identify and troubleshoot discrepancies. Adjust inventory quantities", "postedDate" : "2026-06-14T05:56:12.832", "createdAt" : "2026-06-14T05:56:12.832", "lastUpdated" : "2026-06-15T13:53:50.398", "ingestTimestamp" : "2026-06-14T05:56:12.832", "mongoId" : "6a2c923574d8ee00a09852be", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Operate powered equipment", "Lift operation", "Error resolution", "Inventory management", "Order fulfillment", "Warehouse operations", "SanMar’s Lift Operator Certification" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 683.5186, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057f7f292fd229cf3f32e", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T08:59:06.361", "fingerprint" : "eb98b505920ee1bb27a1f00ab2139a9b710207f40dee3de63052e3f717cc29ef", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Management, Process Improvement, Risk Management", "majorSkillsList" : [ "Quality Management", "Process Improvement", "Risk Management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support implementation of Quality Management System (QMS), Advance culture of quality in partnership with area, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on support needs, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee on-boarding program, Maintain new employee on-boarding program, Respond to staff questions on QMS policies, Respond to staff questions on QMS procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Local leadership; Quality Office; Project teams; Area business group; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project Management Plan", "Quality Management Plan", "Risk Management Plan" ], "domainKnowledge" : "AEC consulting; Service delivery models; Client demands", "domainList" : [ "aec-consulting", "service-delivery-models", "client-demands" ], "domainSpecificKnowledge" : [ "AEC consulting", "Service delivery models", "Client demands" ], "continuousLearning" : "Continuous learning culture", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices.   Cultivate a culture of continuous learning while advancing risk-management principles across the area.   Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues.   Preferred Qualifications    Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. Support implementation of Quality Management System (QMS)", "createdAt" : "2026-06-15T23:10:43.767", "lastUpdated" : "2026-06-16T08:59:06.361", "ingestTimestamp" : "2026-06-15T23:10:43.767", "mongoId" : "6a3057f7f292fd229cf3f32e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality Management", "Process Improvement", "Risk Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management", "Project Management Plan", "Quality Management Plan", "Risk Management Plan", "AEC consulting", "Service delivery models", "Client demands" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 657.0484, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057eaf292fd229cf3ed5f", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T08:49:41.785", "fingerprint" : "0ba038daa5acbf8d75a2a2d3a927b4f5398414e4ebc6f68129ba6b0518f8627d", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Management, Process Improvement, Risk Management", "majorSkillsList" : [ "Quality Management", "Process Improvement", "Risk Management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support implementation of Quality Management System (QMS), Advance culture of quality in partnership with area, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on support needs, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee on-boarding program for QMS awareness, Respond to staff questions on QMS policies, Respond to staff questions on QMS procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Local leadership; Area leadership; Quality Office; Project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project Management Plan", "Quality Management Plan", "Risk Management Plan" ], "domainKnowledge" : "AEC consulting; Service delivery models; Client demands; Quality Management System (QMS); Information Lifecycle Governance (ILG)", "domainList" : [ "aec-consulting", "service-delivery-models", "client-demands", "quality-management-system-qms", "information-lifecycle-governance-ilg" ], "domainSpecificKnowledge" : [ "AEC consulting", "Service delivery models", "Client demands", "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)" ], "continuousLearning" : "Continuous learning culture", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices.   Cultivate a culture of continuous learning while advancing risk-management principles across the area.   Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues.   Preferred Qualifications    Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. Support implementation of Quality Management System (QMS)", "createdAt" : "2026-06-15T23:10:39.217", "lastUpdated" : "2026-06-16T08:49:41.785", "ingestTimestamp" : "2026-06-15T23:10:39.217", "mongoId" : "6a3057eaf292fd229cf3ed5f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality Management", "Process Improvement", "Risk Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management", "Project Management Plan", "Quality Management Plan", "Risk Management Plan", "AEC consulting", "Service delivery models", "Client demands", "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 657.0463, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057e7f292fd229cf3ec22", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T07:10:21.864", "fingerprint" : "95323e6a8a424b9553e7086a65235995e00e20e217da893cb13f67cadb64329c", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Risk management", "Process development" ], "hardSkillsList" : [ "Data management", "Information lifecycle governance" ], "hardSkills" : [ { "name" : "Data management", "level" : "intermediate" }, { "name" : "Information lifecycle governance", "level" : "intermediate" } ], "majorSkills" : "Quality management, Continuous improvement, Stakeholder management", "majorSkillsList" : [ "Quality management", "Continuous improvement", "Stakeholder management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support implementation of Quality Management System (QMS), Advance culture of quality, Provide guidance to Project Managers, Coordinate with project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop new employees on-boarding program, Respond to staff questions, Respond to staff issues, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Work with area leadership; Work with project teams; Cross-functional collaboration", "projectManagementSkills" : [ "Project Management Plan development", "Quality Management Plan development", "Risk Management Plan development" ], "domainKnowledge" : "Quality Management System; Information Lifecycle Governance", "domainList" : [ "quality-management-system", "information-lifecycle-governance" ], "domainSpecificKnowledge" : [ "Quality Management System", "Information Lifecycle Governance" ], "continuousLearning" : "Continuous learning culture", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices.   Cultivate a culture of continuous learning while advancing risk-management principles across the area.   Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues.   Preferred Qualifications    Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Continuous improvement, Stakeholder management. Serve as local leadership representative for quality office. Support implementation of Quality Management System (QMS)", "createdAt" : "2026-06-15T23:09:43.623", "lastUpdated" : "2026-06-16T07:10:21.864", "ingestTimestamp" : "2026-06-15T23:09:43.623", "mongoId" : "6a3057e7f292fd229cf3ec22", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data management", "Information lifecycle governance", "Quality management", "Continuous improvement", "Stakeholder management", "Risk management", "Process development", "Project Management Plan development", "Quality Management Plan development", "Risk Management Plan development", "Quality Management System", "Information Lifecycle Governance" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 657.02094, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057fbf292fd229cf3f534", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T08:56:22.324", "fingerprint" : "a348a0f910898be7decab560045a27fbde6bba60e5c61082bf9ec7621a57feeb", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality Management, Process Improvement, Risk Management", "majorSkillsList" : [ "Quality Management", "Process Improvement", "Risk Management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support implementation of Quality Management System (QMS), Advance culture of quality in partnership with area, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on support needs, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee on-boarding program, Maintain new employee on-boarding program, Respond to staff questions on policies, Respond to staff questions on procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Cross-functional with area leadership; Local project teams; Quality Office; Area Leadership", "projectManagementSkills" : [ "Project Management Plan development", "Quality Management Plan development", "Risk Management Plan development" ], "domainKnowledge" : "AEC consulting; Service delivery models; Client demands", "domainList" : [ "aec-consulting", "service-delivery-models", "client-demands" ], "domainSpecificKnowledge" : [ "AEC consulting", "Service delivery models", "Client demands" ], "continuousLearning" : "Training and support monitoring", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices.   Cultivate a culture of continuous learning while advancing risk-management principles across the area.   Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues.   Preferred Qualifications    Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management, Process Improvement, Risk Management. Serve as local leadership representative for quality office. Support implementation of Quality Management System (QMS)", "createdAt" : "2026-06-15T23:08:58.597", "lastUpdated" : "2026-06-16T08:56:22.324", "ingestTimestamp" : "2026-06-15T23:08:58.597", "mongoId" : "6a3057fbf292fd229cf3f534", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality Management", "Process Improvement", "Risk Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management", "Project Management Plan development", "Quality Management Plan development", "Risk Management Plan development", "AEC consulting", "Service delivery models", "Client demands" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 657.00037, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057a7f292fd229cf3c9b1", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 165500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for company size and industry." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T09:35:25.636", "fingerprint" : "7a73732331f93be88c07c0b2fc801dc7434aee584dbf49db4c25e198c7ef9831", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Quality management", "Process improvement", "Stakeholder management", "Vendor management", "Resource planning", "Metrics reporting" ], "hardSkillsList" : [ "QMS implementation", "Process development", "Onboarding program development" ], "softSkillsList" : [ "Leadership", "Self-awareness" ], "hardSkills" : [ { "name" : "QMS implementation", "level" : "intermediate" }, { "name" : "Process development", "level" : "intermediate" }, { "name" : "Onboarding program development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Self-awareness" } ], "majorSkills" : "Quality management, Process management, Records management", "majorSkillsList" : [ "Quality management", "Process management", "Records management" ], "coreResponsibilities" : "Serve as local leadership representative for quality, Support QMS implementation, Advance the culture of quality, Provide guidance on project plans, Identify best practices for projects, Coordinate project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop new employee onboarding program, Provide awareness of HDR QMS, Respond to staff questions on policies, Respond to staff questions on procedures, Identify local training opportunities, Identify local support opportunities, Monitor loss trends", "teamCollaboration" : "Work with area leadership; Partner with area leadership; Work with Business Groups; Work with Operations; Work with Accounting; Work with Marketing; Work with Human Resources; Work with Safety; Work with Quality Office; Work with project teams; Work with local project teams", "projectManagementSkills" : [ "Project planning", "Quality management plans", "Project quality plans", "Risk management plans" ], "domainKnowledge" : "AEC industry; Service delivery models; Client demands; Quality management systems", "domainList" : [ "aec-industry", "service-delivery-models", "client-demands", "quality-management-systems" ], "domainSpecificKnowledge" : [ "AEC industry", "Service delivery models", "Client demands", "Quality management systems" ], "communicationSkills" : "Communicate directives; Communicate updates", "problemSolvingSkills" : "Conflict resolution; Risk mitigation", "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Focus on reporting systems, Focus on core quality processes, Provide professional direction, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Commitment to enhancing quality culture", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Process management, Records management. Serve as local leadership representative for quality. Support QMS implementation", "createdAt" : "2026-06-15T23:10:18.018", "lastUpdated" : "2026-06-16T09:35:25.636", "ingestTimestamp" : "2026-06-15T23:10:18.018", "mongoId" : "6a3057a7f292fd229cf3c9b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 165500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "QMS implementation", "Process development", "Onboarding program development", "Leadership", "Self-awareness", "Quality management", "Process management", "Records management", "Process improvement", "Stakeholder management", "Vendor management", "Resource planning", "Metrics reporting", "Project planning", "Quality management plans", "Project quality plans", "Risk management plans", "AEC industry", "Service delivery models", "Client demands", "Quality management systems" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 656.72144, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057aaf292fd229cf3cc25", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 165500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for company size and industry." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T07:03:34.717", "fingerprint" : "68cceef0614db967e2c6be25ca150481e27fc46da47c22df8765dfaf387ce0ec", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Quality management", "Process improvement", "Risk management", "Stakeholder management" ], "hardSkillsList" : [ "QMS implementation", "Audit resolution", "Process development", "Onboarding program development" ], "softSkillsList" : [ "Leadership", "Self-awareness" ], "hardSkills" : [ { "name" : "QMS implementation", "level" : "intermediate" }, { "name" : "Audit resolution", "level" : "intermediate" }, { "name" : "Process development", "level" : "intermediate" }, { "name" : "Onboarding program development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Self-awareness" } ], "majorSkills" : "Quality Management System, Process Improvement, Stakeholder Engagement", "majorSkillsList" : [ "Quality Management System", "Process Improvement", "Stakeholder Engagement" ], "coreResponsibilities" : "Serve as local leadership representative for quality, Support QMS implementation, Advance the culture of quality, Provide guidance on project plans, Identify best practices for projects, Coordinate project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop new employee onboarding program, Provide awareness of HDR QMS, Respond to staff questions, Respond to staff issues, Identify local training opportunities, Monitor loss trends", "teamCollaboration" : "Area leadership; Quality Office; Local project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project planning", "Quality planning", "Risk planning" ], "domainKnowledge" : "AEC industry; Service delivery models", "domainList" : [ "aec-industry", "service-delivery-models" ], "domainSpecificKnowledge" : [ "AEC industry", "Service delivery models" ], "communicationSkills" : "Communicate directives; Communicate updates", "problemSolvingSkills" : "Conflict resolution", "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Understand reporting systems, Understand core quality processes, Fulfill project responsibilities, Provide professional direction, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Commitment to enhancing quality culture", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Process Improvement, Stakeholder Engagement. Serve as local leadership representative for quality. Support QMS implementation", "createdAt" : "2026-06-15T23:09:55.063", "lastUpdated" : "2026-06-16T07:03:34.717", "ingestTimestamp" : "2026-06-15T23:09:55.063", "mongoId" : "6a3057aaf292fd229cf3cc25", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 165500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "QMS implementation", "Audit resolution", "Process development", "Onboarding program development", "Leadership", "Self-awareness", "Quality Management System", "Process Improvement", "Stakeholder Engagement", "Quality management", "Process improvement", "Risk management", "Stakeholder management", "Project planning", "Quality planning", "Risk planning", "AEC industry", "Service delivery models" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 656.281, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057aef292fd229cf3cff4", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 164500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for seniority and company size." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T06:57:48.151", "fingerprint" : "d1f7d098c6413361178aa2f8aa8697aafed59a445782b8e5b9192ab0e8dce658", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality management, Records management, Process improvement", "majorSkillsList" : [ "Quality management", "Records management", "Process improvement" ], "coreResponsibilities" : "Serve as local leadership representative for quality, Support implementation of QMS, Advance culture of quality, Provide guidance to Project Managers, Coordinate with project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates to leadership, Communicate ILG updates to leadership, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop onboarding program, Maintain onboarding program, Respond to staff questions, Respond to staff issues, Identify local training opportunities, Monitor loss trends", "teamCollaboration" : "Area leadership; Quality Office; Local project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "PMP", "QMP", "RMP" ], "domainKnowledge" : "Quality Management System (QMS); Integrated Logistics Group (ILG)", "domainList" : [ "quality-management-system-qms", "integrated-logistics-group-ilg" ], "domainSpecificKnowledge" : [ "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "qualificationsBasic" : "Serve as local leadership representative for quality, Implement QMS, Advance culture of quality, Provide guidance on project plans, Coordinate with project quality managers, Report QMS implementation, Communicate QMS updates, Develop and update local area processes, Work cross-functionally with area leadership, Develop and maintain new employee onboarding program, Respond to staff questions on policies, Identify local training opportunities", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture, Leadership skills, Manage relationships with Area Leadership, Manage relationships with Quality Office, Manage relationships with local project teams, Resolve conflicts between vested parties, High level of collaboration, Self-awareness, Reinforce corporate quality messaging, Reinforce risk management messaging, Focus on reporting systems details, Focus on core quality processes details, Embrace HDR brand promise, Embrace HDR values, Represent HDR's commitment to client obligations, Represent HDR's commitment to internal management obligations, Provide professional direction, Provide ethical direction", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Records management, Process improvement. Serve as local leadership representative for quality. Support implementation of QMS", "createdAt" : "2026-06-15T23:09:54.121", "lastUpdated" : "2026-06-16T06:57:48.151", "ingestTimestamp" : "2026-06-15T23:09:54.121", "mongoId" : "6a3057aef292fd229cf3cff4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 164500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality management", "Records management", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "PMP", "QMP", "RMP", "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 656.2806, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057caf292fd229cf3e10f", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 108500.0, "max" : 155500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Houston, United States, adjusted for the consulting industry and company size." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T08:54:12.786", "fingerprint" : "3e0300d9cc817eb3d851b4183db49542766f6fb7535498edd0ace92b4771a643", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Quality management", "Process improvement", "Risk management", "Stakeholder management" ], "hardSkillsList" : [ "QMS implementation", "Audit resolution", "Process development", "Onboarding program development" ], "softSkillsList" : [ "Leadership", "Self-awareness" ], "hardSkills" : [ { "name" : "QMS implementation", "level" : "intermediate" }, { "name" : "Audit resolution", "level" : "intermediate" }, { "name" : "Process development", "level" : "intermediate" }, { "name" : "Onboarding program development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Self-awareness" } ], "majorSkills" : "Quality Management System, Process Improvement, Stakeholder Coordination", "majorSkillsList" : [ "Quality Management System", "Process Improvement", "Stakeholder Coordination" ], "coreResponsibilities" : "Serve as local leadership representative for quality, Support QMS implementation, Advance the culture of quality, Provide guidance on project plans, Identify best practices for projects, Coordinate project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop new employee onboarding program, Provide awareness of HDR QMS, Respond to staff questions, Respond to staff issues, Identify local training opportunities, Monitor loss trends", "teamCollaboration" : "Area leadership; Quality Office; Local project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project planning", "Quality planning", "Risk planning" ], "domainKnowledge" : "AEC industry", "domainList" : [ "aec-industry" ], "domainSpecificKnowledge" : [ "AEC industry" ], "problemSolvingSkills" : "Conflict resolution", "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Understand reporting systems, Understand core quality processes, Fulfill project responsibilities, Provide professional direction, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Commitment to enhancing quality culture", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Process Improvement, Stakeholder Coordination. Serve as local leadership representative for quality. Support QMS implementation", "createdAt" : "2026-06-15T23:09:13.546", "lastUpdated" : "2026-06-16T08:54:12.786", "ingestTimestamp" : "2026-06-15T23:09:13.546", "mongoId" : "6a3057caf292fd229cf3e10f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 108500, "salaryAnnualMax" : 155500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "QMS implementation", "Audit resolution", "Process development", "Onboarding program development", "Leadership", "Self-awareness", "Quality Management System", "Process Improvement", "Stakeholder Coordination", "Quality management", "Process improvement", "Risk management", "Stakeholder management", "Project planning", "Quality planning", "Risk planning", "AEC industry" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 656.2621, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305805f292fd229cf3fa6a", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 89114.0, "max" : 127305.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States-New Jersey-Pennington", "locations" : [ "United States-New Jersey-Pennington" ], "timestamp" : "2026-06-16T07:07:41.277", "fingerprint" : "debed62d90ad255726b5863cdf060ab2a86f235854148e945a5d57ba68f416ad", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784957", "externalId" : "784957", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" } ], "locationText" : "Pennington, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Risk management" ], "majorSkills" : "Quality Management System, Continuous improvement, Risk management, Stakeholder management", "majorSkillsList" : [ "Quality Management System", "Continuous improvement", "Risk management", "Stakeholder management" ], "coreResponsibilities" : "Serve as local leadership representative for quality office, Support QMS implementation, Advance quality culture in partnership with area leadership, Provide guidance to Project Managers on project plans, Identify best practices for projects, Coordinate with project quality managers on project support, Transmit key project experience, Report QMS implementation to Quality Office, Report lessons learned to Quality Office, Report audit resolution strategies to Quality Office, Communicate QMS updates to leadership and staff, Communicate ILG updates to leadership and staff, Communicate Quality Office directives to leadership and staff, Communicate ILG directives to leadership and staff, Develop local area processes supporting QMS implementation, Update local area processes supporting QMS implementation, Develop local area processes supporting ILG requirements, Update local area processes supporting ILG requirements, Align local delivery processes with area leadership, Refine local delivery processes with area leadership, Develop new employee onboarding program for QMS awareness, Respond to staff questions on QMS policies, Respond to staff questions on QMS procedures, Identify local training opportunities, Identify local support opportunities", "teamCollaboration" : "Local leadership; Project teams; Quality Office; Area business group; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "Project Management Plan", "Quality Management Plan", "Risk Management Plan" ], "domainKnowledge" : "Quality Management System (QMS); Information Lifecycle Governance (ILG); AEC consulting", "domainList" : [ "quality-management-system-qms", "information-lifecycle-governance-ilg", "aec-consulting" ], "domainSpecificKnowledge" : [ "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)", "AEC consulting" ], "continuousLearning" : "Continuous learning culture", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Leadership skills, Manage relationships with Area Leadership, Quality Office, and local project teams effectively, Resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble", "qualificationsPreferred" : "Experience in similar (AEC) consulting, Familiarity with service delivery models, Familiarity with client demands/requirements, Commitment to enhancing quality culture among local leadership and staff", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. As the Quality and Records Manager , you will serve as the local leadership representative of HDR’s Corporate Quality Office and the HDR Quality Management System (QMS) within the Pennington area. In this role, you will act as a trusted business partner, helping to: Champion awareness and inspire the implementation of HDR’s QMS and data management practices.   Cultivate a culture of continuous learning while advancing risk-management principles across the area.   Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR’s QMS. This position is ideal for someone who is passionate about problem-solving , collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership. Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested. Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization’s QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues.   Preferred Qualifications    Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. Local candidates preferred #LI-AG2 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) New Jersey: %2489,114 - %24127,305", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality Management System, Continuous improvement, Risk management, Stakeholder management. Serve as local leadership representative for quality office. Support QMS implementation", "createdAt" : "2026-06-15T23:10:06.753", "lastUpdated" : "2026-06-16T07:07:41.277", "ingestTimestamp" : "2026-06-15T23:10:06.753", "mongoId" : "6a305805f292fd229cf3fa6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 89114, "salaryAnnualMax" : 127305, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Quality Management System", "Continuous improvement", "Risk management", "Stakeholder management", "Process management", "Cross-functional coordination", "Vendor management", "Resource planning", "Project Management Plan", "Quality Management Plan", "Risk Management Plan", "Quality Management System (QMS)", "Information Lifecycle Governance (ILG)", "AEC consulting" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 655.05133, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057bdf292fd229cf3da00", "title" : "Quality and Records Manager", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 115500.0, "max" : 164500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Consulting in Houston, adjusted for seniority and company size." }, "location" : "United States-Texas-Houston", "locations" : [ "United States-Texas-Houston" ], "timestamp" : "2026-06-16T06:18:38.079", "fingerprint" : "5b82c57fedd10b7d002b6f0c5a571537a6a5f9d87df4d384e8781b98c878c626", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=785494", "externalId" : "785494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality management, Records management, Process improvement", "majorSkillsList" : [ "Quality management", "Records management", "Process improvement" ], "coreResponsibilities" : "Serve as local leadership representative, Support QMS implementation, Advance quality culture, Provide guidance on project plans, Coordinate project quality managers, Report QMS implementation, Report lessons learned, Report audit resolution strategies, Communicate QMS updates, Communicate ILG updates, Communicate Quality Office directives, Communicate ILG directives, Develop local area processes, Update local area processes, Align local delivery processes, Refine local delivery processes, Develop onboarding program, Maintain onboarding program, Respond to staff questions, Respond to staff issues, Identify training opportunities, Monitor loss trends", "teamCollaboration" : "Area leadership; Quality Office; Local project teams; Business Groups; Operations; Accounting; Marketing; Human Resources; Safety", "projectManagementSkills" : [ "PMP", "QMP", "RMP" ], "domainKnowledge" : "Quality Management System (QMS); Integrated Logistics Group (ILG)", "domainList" : [ "quality-management-system-qms", "integrated-logistics-group-ilg" ], "domainSpecificKnowledge" : [ "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "qualificationsBasic" : "Leadership skills, Manage relationships, Resolve conflicts, Mitigate risk, Reinforce quality messaging, Reinforce risk management messaging, Understand reporting systems, Understand core quality processes, Fulfill project responsibilities, Provide ethical direction", "qualificationsPreferred" : "Experience in AEC consulting, Familiarity with service delivery models, Familiarity with client demands, Enhancing quality culture", "remoteFriendly" : false, "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of Quality and Records Manager, we'll count on you to: Serve as the local leadership representative for quality and support the implementation of the QMS. They work to continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office. Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience. Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office. Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate. Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.). Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization. Respond to staff questions or issues related to policies and procedures related to the organization's QMS. Identify local opportunities for training and support through monitoring loss trends due to quality related issues. Preferred Qualifications Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements. Strong commitment to enhancing quality culture among local leadership and staff. Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively. Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble. High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes. Embrace the HDR brand promise and values. Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.", "summaryDescription" : "Quality and Records Manager at HDR. Skills: Quality management, Records management, Process improvement. Serve as local leadership representative. Support QMS implementation", "createdAt" : "2026-06-15T23:08:39.389", "lastUpdated" : "2026-06-16T06:18:38.079", "ingestTimestamp" : "2026-06-15T23:08:39.389", "mongoId" : "6a3057bdf292fd229cf3da00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 164500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Leadership", "Quality management", "Records management", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "PMP", "QMP", "RMP", "Quality Management System (QMS)", "Integrated Logistics Group (ILG)" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 654.0036, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305109f292fd229cef87e3", "title" : "Associate Manager - Communication Planning and Strategy", "company" : "aCommerce", "industry" : "E-Commerce", "salary" : { "min" : 900000.0, "max" : 1500000.0, "currency" : "THB", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for E-Commerce in Bangkok, Thailand, adjusted for Associate Manager seniority and full-time employment." }, "location" : "Bangkok, Thailand", "locations" : [ "Bangkok", "Thailand" ], "timestamp" : "2026-06-16T10:06:16.484", "fingerprint" : "10550f3bcccd1b436a3bd68fabdefa87ba2d16d83ffd77f2cef8d4cb020ce796", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/acommerce/jobs/8007364", "externalId" : "8007364", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangkok", "country" : "Thailand", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.7524938,100.4935089" } ], "locationText" : "Bangkok, Thailand", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceLevel" : "Manager", "technicalSkills" : "Microsoft Office, Google Sheets, Google Slides", "professionalSkills" : [ "Influencer marketing", "KOL engagement", "Affiliate marketing", "Content optimization" ], "hardSkillsList" : [ "Data analysis", "Performance reporting" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Influencer marketing, KOL management, Affiliate marketing, TikTok content", "majorSkillsList" : [ "Influencer marketing", "KOL management", "Affiliate marketing", "TikTok content" ], "coreResponsibilities" : "Identify KOLs, Manage KOL relationships, Coordinate KOL campaigns, Develop KOL briefs, Review KOL content, Monitor campaign performance, Manage KOL budgets, Track campaign effectiveness, Compile KOL reports, Develop affiliate strategies, Recruit affiliate partners, Manage affiliate relationships, Optimize affiliate content", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Beauty; FMCG; Skincare trends", "domainList" : [ "beauty", "fmcg", "skincare-trends" ], "domainSpecificKnowledge" : [ "Beauty", "FMCG", "Skincare trends" ], "innovationCreativity" : "Generate new ideas", "outcomesObjectives" : "Enhance brand visibility; Drive brand awareness; Drive sales; Maximize marketing impact; Align with ROI objectives", "qualificationsBasic" : "Bachelor's degree in Marketing, Minimum 2 years experience", "rawDescription" : "Job purpose The KOL and Affiliate Specialist is responsible for identifying, managing, and maintaining relationships with KOLs and affiliate partners to enhance brand visibility, engagement, and sales. This role involves executing influencer marketing and affiliate campaigns, optimizing content for TikTok, and leveraging data insights to drive performance. The specialist will collaborate with cross-functional teams to ensure brand consistency and maximize marketing impact. Job Responsibilities KOLs: Identifying and Managing KOL Relationships - Research and stay updated on trends to identify KOLs that align with the brand’s target audience and image (Beauty & FMCG).Build and maintain strong relationships with KOLs to ensure long-term collaboration. - Act as the main point of contact, managing communication and coordination throughout campaigns. Campaign Execution & Coordination - Develop and implement marketing campaigns with KOLs to drive brand awareness and sales. - Prepare detailed campaign briefs to KOLs. - Review and analyze KOL content, ensuring alignment with brand guidelines before client approval. - Monitor campaign performance and ensure smooth execution within the planned timeline. - Generate new ideas and contribute to strategic projects as assigned. Budget & Performance Management - Manage and allocate budgets effectively for KOL campaigns. - Track and evaluate campaign effectiveness, ensuring alignment with ROI objectives. Reporting & Insights - Compile reports and provide insights to optimize future KOL collaborations and campaign strategies. Affiliate Marketing: Affiliate Marketing Strategy & Management - Develop and execute affiliate marketing strategies to enhance brand visibility and sales on TikTok. - Identify and recruit TikTok influencers and content creators to join the affiliate program. - Build and maintain strong relationships with affiliate partners, providing support, guidance, and incentives to drive performance. - Collaborate with affiliates to create and optimize TikTok content that aligns with brand messaging. Key Requirements Education & Experience: - Bachelor’s degree in Marketing, Communications, or a related field. - Minimum of 2 years of experience in Influencer Marketing or KOL Management. Skills: - Strong understanding of influencer marketing, KOL engagement, and social media trends. - Creative mindset to develop engaging and compelling video content. - Excellent communication and coordination skills. - Ability to analyze data and generate performance reports. - Proficiency in Microsoft Office, Google Sheets, and Google Slides. Personal Attributes: - Creative and adaptable mindset with a flexible approach to work. - Detail-oriented and well-organized in managing multiple projects. - Passionate about skincare and beauty trends.", "summaryDescription" : "Associate Manager - Communication Planning and Strategy at aCommerce. Skills: Influencer marketing, KOL management, Affiliate marketing, TikTok content. Identify KOLs. Manage KOL relationships", "postedDate" : "2026-06-15T23:15:48.998", "createdAt" : "2026-06-15T23:15:48.998", "lastUpdated" : "2026-06-16T10:06:16.484", "ingestTimestamp" : "2026-06-15T23:15:48.998", "mongoId" : "6a305109f292fd229cef87e3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Performance reporting", "Influencer marketing", "KOL management", "Affiliate marketing", "TikTok content", "KOL engagement", "Content optimization", "Beauty", "FMCG", "Skincare trends" ], "skillCount" : 11, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 628.8141, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25256774d8ee00a00e4eaa", "title" : "Clinical Quality Reviewer - BCBA", "company" : "Onos Health", "industry" : "Clinical", "salary" : { "min" : 110000.0, "max" : 140000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "certifications" : [ "BCBA certification" ], "timestamp" : "2026-06-14T22:17:26.270", "fingerprint" : "b850b83be6e6d58b9bb0c9fe3902680eb4bb3ed4ebc5b983f8bced81a797d69c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/onoshealth/599ccaab-ca5b-42de-9069-bcae3d892a55/application", "externalId" : "599ccaab-ca5b-42de-9069-bcae3d892a55", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Clinical expertise", "Data validation", "Operational efficiencies", "AI-enabled solutions" ], "hardSkillsList" : [ "Clinical justification assessment", "Assessment tool scoring", "Medical necessity criteria", "Payer expectations" ], "hardSkills" : [ { "name" : "Clinical justification assessment", "level" : "intermediate" }, { "name" : "Assessment tool scoring", "level" : "intermediate" }, { "name" : "Medical necessity criteria", "level" : "intermediate" }, { "name" : "Payer expectations", "level" : "intermediate" } ], "majorSkills" : "Behavior Analysis, Quality Assurance, Clinical Review, Data Analysis", "majorSkillsList" : [ "Behavior Analysis", "Quality Assurance", "Clinical Review", "Data Analysis" ], "coreResponsibilities" : "Review ABA treatment plans, Review supporting clinical documentation, Compare platform outputs, Identify discrepancies, Identify edge cases, Identify workflow gaps, Provide structured feedback, Collaborate cross-functionally, Participate in calibration, Participate in inter-rater reliability activities, Assist in development of QA methodologies, Assist in refinement of QA methodologies, Assist in development of audit tools, Assist in refinement of audit tools, Assist in development of outcome metrics, Assist in refinement of outcome metrics, Perform data validation tasks, Maintain documentation of findings, Maintain documentation of recommendations", "teamCollaboration" : "Clinical teams; Product teams; Engineering teams; Account management teams", "domainKnowledge" : "Autism services; ABA services; Medical necessity criteria; Payer guidelines; Healthcare data platform; Clinical decision-making; AI-enabled healthcare", "domainList" : [ "autism-services", "aba-services", "medical-necessity-criteria", "payer-guidelines", "healthcare-data-platform", "clinical-decision-making", "ai-enabled-healthcare" ], "domainSpecificKnowledge" : [ "Autism services", "ABA services", "Medical necessity criteria", "Payer guidelines", "Healthcare data platform", "Clinical decision-making", "AI-enabled healthcare" ], "toolProficiency" : [ "EHRs", "Clinical review platforms" ], "communicationSkills" : "Written communication", "documentationSkills" : "Clinical documentation", "innovationCreativity" : "Innovative technology solutions", "problemSolvingSkills" : "Analytical skills", "outcomesObjectives" : "Improve outcomes; Ensure high quality of care; Reduce provider friction; Improve quality in autism/ABA services", "qualificationsBasic" : "Current BCBA certification, 2-3 years ABA experience, Review ABA treatment plans, Auditing clinical documentation, Written communication skills, Analytical skills, Attention to detail, Organizational skills, Ability to work independently", "qualificationsPreferred" : "Experience in utilization management, Experience in care review, Prior authorization review experience, Experience with quality metrics, Experience with outcomes data, Familiarity with ABA payer guidelines, Familiarity with authorization processes, Familiarity with documentation standards, Experience using EHRs, Experience using clinical review platforms, Experience analyzing claims data, Experience analyzing utilization data, Experience analyzing outcomes data", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "CLINICAL QUALITY REVIEWER - BCBA About Onos Health Onos Health's mission is simple but ambitious: ensure every healthcare dollar goes toward delivering the highest quality care. Today, nearly 30% of U.S. healthcare spending is wasted due to ineffective care and administrative burden, driven by misalignment between providers and payers. This waste is a primary reason healthcare remains unaffordable for so many. Onos is addressing this by building the largest AI-driven healthcare data platform for clinical decision-making. Onos’ models help health plans make faster, more accurate decisions across their populations. The result is less friction between plans, providers, and members, better outcomes, and more affordable care. Why Onos? - Meaningful impact: Help fix what is fundamentally broken in healthcare - Direct collaboration: Work alongside experienced founders with deep healthcare and data expertise - Culture: Join a high-performing, transparent, and results-oriented team - Ownership: Significant responsibility and autonomy from day one - Opportunity: Play a pivotal role in building a fast-growing, category-defining healthcare AI company The role: At Onos, we partner with payers to help improve outcomes, ensure high quality of care for every member and reduce provider friction. We are seeking a Board Certified Behavior Analyst (BCBA) with deep clinical expertise to support in solving these needs and refining our models and product. This role offers the opportunity to help shape innovative technology solutions designed to improve quality specifically in autism/ABA services. In this role, you’ll report directly to our Senior Vice President of Clinical Operations and work alongside the clinical and product teams to validate system outputs, support enhancements, and make modifications to our platform. The ideal candidate is detail-oriented with strong applied clinical knowledge and an interest in improving outcomes in autism/ABA services, enabling data-driven decision making, developing operational efficiencies, and AI-enabled healthcare solutions. What you'll own: - Review ABA treatment plans and supporting clinical documentation for medical necessity and clinical appropriateness and compare platform-generated outputs, analyses, and recommendations against independent clinical review findings. - Identify discrepancies, edge cases, or workflow gaps and provide structured feedback to support ongoing platform refinement - Collaborate cross-functionally with clinical, product, engineering, and account management teams to help improve the product to ensure stellar customer experience - Participate in calibration and inter-rater reliability activities to ensure consistency - Assist in development and refinement of quality assurance and improvement methodologies, audit tools, and outcome metrics - Perform other data validation tasks as needed - Maintain accurate and timely documentation of findings and recommendations What we're looking for: - Current BCBA certification in good standing - Minimum 2–3 years of experience in ABA utilization management, clinical supervision, quality assurance/improvement (specific to ABA/autism services) or in an equivalent ABA leadership role - Experience reviewing ABA treatment plans and assessing clinical justification for recommended services - Knowledge of commonly used assessment tools and scoring in ABA - Strong understanding of medical necessity criteria and general payer expectations related to ABA services - Experience auditing clinical documentation and charts for quality and compliance - Strong written communication and analytical skills - Exceptional attention to detail and organizational skills - Ability to work independently in a fast-paced environment Nice to have's: - Experience in utilization management, care review, or prior authorization review for a payer or managed care organization - Experience with quality metrics/outcomes data - Familiarity with multiple ABA payer guidelines, authorization processes, and documentation standards - Experience using EHRs and clinical review platforms - Experience analyzing claims, utilization, or outcomes data Location: - Based in the San Francisco Bay Area and willing to work in a hybrid work environment 2-3x per week Compensation - $110,000-$140,000 base salary + equity Benefits and Perks - Flexible hybrid arrangement: 2-3 days/week at San Francisco office (Financial District), remote-first culture - Unlimited vacation policy - Paid parental leave - Medical, dental, and vision insurance - Pre-tax commuter benefits - 401(k) - Significant equity as an early employee - Direct mentorship from experienced founders - Ground-floor opportunity to help build a team and culture - Regular team events and offsites - Company-provided equipment and home office setup", "summaryDescription" : "Clinical Quality Reviewer - BCBA at Onos Health. Skills: Behavior Analysis, Quality Assurance, Clinical Review, Data Analysis. Review ABA treatment plans. Review supporting clinical documentation", "postedDate" : "2026-06-11T22:42:31.362", "createdAt" : "2026-06-11T22:42:31.362", "lastUpdated" : "2026-06-14T22:17:26.270", "ingestTimestamp" : "2026-06-11T22:42:31.362", "mongoId" : "6a25256774d8ee00a00e4eaa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 140000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Clinical justification assessment", "Assessment tool scoring", "Medical necessity criteria", "Payer expectations", "Behavior Analysis", "Quality Assurance", "Clinical Review", "Data Analysis", "Clinical expertise", "Data validation", "Operational efficiencies", "AI-enabled solutions", "Autism services", "ABA services", "Payer guidelines", "Healthcare data platform", "Clinical decision-making", "AI-enabled healthcare", "BCBA certification", "EHRs", "Clinical review platforms" ], "skillCount" : 21, "jobCategory" : "other", "jobSubcategory" : "clinical", "dataQualityScore" : 0.8888889, "_score" : 617.7045, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a210e2a74d8ee00a0af6029", "title" : "Product Quality Engineer, Hardware Quality and Reliability", "industry" : "Manufacturing", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Product Quality Engineer in Sunnyvale, United States, adjusted for the technology industry." }, "location" : "[Sunnyvale, CA, USA, [111 W Java Dr, Sunnyvale, CA 94089, USA], Sunnyvale, 94089, CA, US]", "locations" : [ "[Sunnyvale, CA, USA, [111 W Java Dr, Sunnyvale, CA 94089, USA], Sunnyvale, 94089, CA, US]" ], "timestamp" : "2026-06-16T12:44:37.141", "fingerprint" : "747bf93ba7c4b81d0b04e9ceab13bfd9c185e10b06a682aba367f097f913c339", "source" : "google", "language" : "en", "externalId" : "82340158015185606", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sunnyvale", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3688301,-122.0363490" } ], "locationText" : "Sunnyvale, California, United States", "coreResponsibilities" : "Ensure product quality, Support hardware reliability", "domainKnowledge" : "Hardware quality; Hardware reliability", "domainList" : [ "hardware-quality", "hardware-reliability" ], "domainSpecificKnowledge" : [ "Hardware quality", "Hardware reliability" ], "qualificationsBasic" : "5+ years experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Product Quality Engineer, Hardware Quality and Reliability. Ensure product quality. Support hardware reliability", "postedDate" : "2026-06-16T01:48:00.543", "createdAt" : "2026-06-16T01:48:00.543", "lastUpdated" : "2026-06-16T12:44:37.141", "ingestTimestamp" : "2026-06-16T01:48:00.543", "mongoId" : "6a210e2a74d8ee00a0af6029", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Hardware quality", "Hardware reliability" ], "skillCount" : 2, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 616.4886, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.9 }, { "id" : "6a30678df292fd229cfbf1c2", "title" : "Patient Resolution & Complaints Administrator", "company" : "Prenuvo", "industry" : "Healthcare", "salary" : { "min" : 25.0, "max" : 31.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Prenuvo HQ - US", "locations" : [ "Prenuvo HQ - US" ], "timestamp" : "2026-06-16T08:38:48.303", "fingerprint" : "aabe661cff22bfc5904074d3aa461a6193a6e32229ed4fbf0dbaa152f21af503", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://app.careerpuck.com/job-board/prenuvo/job/4706259005?gh_jid=4706259005", "externalId" : "4706259005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "coreResponsibilities" : "Manage patient inquiries, Resolve patient complaints, Ensure patient satisfaction, Facilitate patient value realization, Maintain patient relationships, Drive patient retention", "domainKnowledge" : "Patient resolution; Complaint management", "domainList" : [ "patient-resolution", "complaint-management" ], "domainSpecificKnowledge" : [ "Patient resolution", "Complaint management" ], "remoteFriendly" : true, "rawDescription" : "About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again\". We are looking for a highly empathetic, organized, and process-driven Patient Resolution you want to help fix the system that caused the issue. Nice to Have Background working in a healthcare, medical imaging, or health-tech environment. Familiarity with \"Just Culture\" principles or healthcare compliance standards. Experience transitioning workflows away from legacy tools (like Jira) into centralized custom platforms. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The hourly rate for this role ranges from $25-$31.25 in local currency, depending upon experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.", "summaryDescription" : "Patient Resolution & Complaints Administrator at Prenuvo. Manage patient inquiries. Resolve patient complaints", "postedDate" : "2026-06-15T23:26:10.616", "createdAt" : "2026-06-15T23:26:10.616", "lastUpdated" : "2026-06-16T08:38:48.303", "ingestTimestamp" : "2026-06-15T23:26:10.616", "mongoId" : "6a30678df292fd229cfbf1c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 64480, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Patient resolution", "Complaint management" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 614.60645, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6cd70f0b99d589b27b0", "title" : "Dispute Resolution Associate", "company" : "Hyundai Capital America", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Dispute Resolution Associate in Plano, United States, within the Financial Services industry, adjusted for company size and onsite work mode." }, "location" : "United States-Texas-Plano", "locations" : [ "United States-Texas-Plano", "
Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

" ], "timestamp" : "2026-06-16T01:41:47.656", "fingerprint" : "9629fb0791299cca65db8d46281b23e2ade3a34f3a89b8f05c0067efc70845d1", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=109123", "externalId" : "109123", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "remoteFriendly" : false, "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·          Medical, Dental and Vision plans that include no-cost and low-cost plan options ·          Immediate 401(k) matching and vesting ·          Vehicle purchase and lease discounts plus monthly vehicle allowances ·          Paid Volunteer Time Off with company donation to a charity of your choice ·          Tuition reimbursement What to Expect The Associate, Dispute Resolution is responsible with providing customers resolution to escalated credit disputes and debt validation requests received through multiple channels. This involves researching concerns, identifying root cause, and communicating back to the customer and applicable entities to provide final resolution to the issue at hand. This position requires investigating and responding to customers or third-party inquiries while identifying opportunities to drive operational and performance improvements. The position may require assistance across various servicing functions including but not limited to the Mailroom, Payment Processing and other departments as necessary to meet the needs of the business. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience. What You Will Do 1.      Provide customers with resolution to escalated credit disputes and debt validation requests received through multiple channels with a focus on retention and relationship building. ·          Research accounts to ensure credit information is reported accurately and responding to customer and 3rd party correspondence with the results of the investigation. ·          Identify opportunities to drive operational and performance improvements across the department and company. ·          Assist as needed with various Servicing functions by working with departments/teams to solve intricate problems driving excellence in customer service while mitigating business risk. ·          Work individually and as a team to ensure process flow and productivity SLA’s are met. 2.      Assist in identifying process improvements that positively impact the customer experience. Collaborate with leadership, Training and QA teams to recommend potential coaching opportunities or policy changes to improve customer satisfaction. 3.      Report trends and/or service issues to the leadership tea 4.      Performance Coaching: Actively participate in coaching and development sessions/trainings to enhance individual performance and overall department/team performance. 5.      Perform all other duties as assigned. What You Will Bring ·          Minimum 3 years automotive or general finance experience ·          Prior Customer Service experience in a role responsible for escalations ·          Minimum 5 years Customer Service experience preferred ·          High School graduate required ·          Bachelor’s degree preferred ·          Excellent oral and written communication skills coupled with the ability to exercise good judgment and discretion ·          A proven ability to effectively resolve customer concerns ·          Knowledge of Credit Reporting and the Fair Credit Reporting Act is preferred ·          Knowledge of HCA servicing products, processes and procedures is preferred ·          Must have a proactive approach to responsibilities and the ability to organize and prioritize multiple task Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Texas-Plano", "summaryDescription" : "Dispute Resolution Associate at Hyundai Capital America", "createdAt" : "2026-06-14T19:46:22.599", "lastUpdated" : "2026-06-16T01:41:47.656", "ingestTimestamp" : "2026-06-14T19:46:22.599", "mongoId" : "694ae6cd70f0b99d589b27b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 602.3034, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305c21f292fd229cf60d5b", "title" : "Senior Tax Reviewer", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Tax Reviewer in Willmar, United States, adjusted for seniority and the financial services industry." }, "location" : "Willmar, MN", "locations" : [ "Willmar, MN" ], "timestamp" : "2026-06-16T08:07:23.656", "fingerprint" : "03e9edd99398f99746efd2a42bb2e76a3036b117acdeffa3ad5848a6c9fc4939", "source" : "jazzhr", "language" : "en", "externalId" : "3mh1OodVSf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Willmar", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.1219492,-95.0435373" } ], "locationText" : "Willmar, Minnesota, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Senior Tax Reviewer", "createdAt" : "2026-06-15T22:28:35.011", "lastUpdated" : "2026-06-16T08:07:23.656", "ingestTimestamp" : "2026-06-15T22:28:35.011", "mongoId" : "6a305c21f292fd229cf60d5b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 0.44444445, "_score" : 601.4498, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6cd70f0b99d589b27af", "title" : "Dispute Resolution Associate", "company" : "Hyundai Capital America", "industry" : "Banking", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Dispute Resolution Associate in Atlanta, adjusted for mid-seniority in the Financial Services industry." }, "location" : "United States-Georgia-Atlanta", "locations" : [ "United States-Georgia-Atlanta", "
Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-15T11:35:41.167", "fingerprint" : "989358dabe146283e85497360fe59fc3434b94b5f4248d8088293b27d3dee200", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=109143", "externalId" : "109143", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Debt validation", "Credit reporting" ], "hardSkills" : [ { "name" : "Debt validation", "level" : "intermediate" }, { "name" : "Credit reporting", "level" : "intermediate" } ], "majorSkills" : "Dispute resolution, Customer service, Process improvement", "majorSkillsList" : [ "Dispute resolution", "Customer service", "Process improvement" ], "coreResponsibilities" : "Provide customers resolution to disputes, Provide customers resolution to debt validation, Research accounts for accuracy, Respond to customer correspondence, Respond to 3rd party correspondence, Identify operational improvements, Identify performance improvements, Assist with Servicing functions, Solve intricate problems, Mitigate business risk, Meet process flow SLAs, Meet productivity SLAs, Identify process improvements, Recommend coaching opportunities, Recommend policy changes, Report trends to leadership, Report service issues to leadership, Participate in coaching sessions, Participate in development sessions", "teamCollaboration" : "Collaborate cross-divisionally; Work with departments; Work with teams; Collaborate with leadership; Collaborate with Training teams; Collaborate with QA teams", "domainKnowledge" : "Automotive finance; Credit Reporting; Fair Credit Reporting Act; HCA servicing products; HCA servicing processes; HCA servicing procedures", "domainList" : [ "automotive-finance", "credit-reporting", "fair-credit-reporting-act", "hca-servicing-products", "hca-servicing-processes", "hca-servicing-procedures" ], "domainSpecificKnowledge" : [ "Automotive finance", "Credit Reporting", "Fair Credit Reporting Act", "HCA servicing products", "HCA servicing processes", "HCA servicing procedures" ], "communicationSkills" : "Oral communication; Written communication", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Root cause analysis; Investigating concerns; Resolving customer concerns", "qualificationsBasic" : "Minimum 3 years automotive finance experience, Prior Customer Service experience escalations, High School graduate required", "qualificationsPreferred" : "Minimum 5 years Customer Service experience, Bachelor's degree preferred, Knowledge of Credit Reporting, Knowledge of Fair Credit Reporting Act, Knowledge of HCA servicing products, Knowledge of HCA servicing processes, Knowledge of HCA servicing procedures", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: ·          Medical, Dental and Vision plans that include no-cost and low-cost plan options ·          Immediate 401(k) matching and vesting ·          Vehicle purchase and lease discounts plus monthly vehicle allowances ·          Paid Volunteer Time Off with company donation to a charity of your choice ·          Tuition reimbursement What to Expect The Associate, Dispute Resolution is responsible with providing customers resolution to escalated credit disputes and debt validation requests received through multiple channels. This involves researching concerns, identifying root cause, and communicating back to the customer and applicable entities to provide final resolution to the issue at hand. This position requires investigating and responding to customers or third-party inquiries while identifying opportunities to drive operational and performance improvements. The position may require assistance across various servicing functions including but not limited to the Mailroom, Payment Processing and other departments as necessary to meet the needs of the business. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience. What You Will Do 1.      Provide customers with resolution to escalated credit disputes and debt validation requests received through multiple channels with a focus on retention and relationship building. ·          Research accounts to ensure credit information is reported accurately and responding to customer and 3rd party correspondence with the results of the investigation. ·          Identify opportunities to drive operational and performance improvements across the department and company. ·          Assist as needed with various Servicing functions by working with departments/teams to solve intricate problems driving excellence in customer service while mitigating business risk. ·          Work individually and as a team to ensure process flow and productivity SLA’s are met. 2.      Assist in identifying process improvements that positively impact the customer experience. Collaborate with leadership, Training and QA teams to recommend potential coaching opportunities or policy changes to improve customer satisfaction. 3.      Report trends and/or service issues to the leadership tea 4.      Performance Coaching: Actively participate in coaching and development sessions/trainings to enhance individual performance and overall department/team performance. 5.      Perform all other duties as assigned. What You Will Bring ·          Minimum 3 years automotive or general finance experience ·          Prior Customer Service experience in a role responsible for escalations ·          Minimum 5 years Customer Service experience preferred ·          High School graduate required ·          Bachelor’s degree preferred ·          Excellent oral and written communication skills coupled with the ability to exercise good judgment and discretion ·          A proven ability to effectively resolve customer concerns ·          Knowledge of Credit Reporting and the Fair Credit Reporting Act is preferred ·          Knowledge of HCA servicing products, processes and procedures is preferred ·          Must have a proactive approach to responsibilities and the ability to organize and prioritize multiple task Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "Dispute Resolution Associate at Hyundai Capital America. Skills: Dispute resolution, Customer service, Process improvement. Provide customers resolution to disputes. Provide customers resolution to debt validation", "createdAt" : "2026-06-14T04:38:34.771", "lastUpdated" : "2026-06-15T11:35:41.167", "ingestTimestamp" : "2026-06-14T04:38:34.771", "mongoId" : "694ae6cd70f0b99d589b27af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Debt validation", "Credit reporting", "Dispute resolution", "Customer service", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Automotive finance", "Credit Reporting", "Fair Credit Reporting Act", "HCA servicing products", "HCA servicing processes", "HCA servicing procedures" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 586.3259, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3052b4f292fd229cf0f7ac", "title" : "Events and Client Experience Manager", "company" : "Analysys Mason", "industry" : "Marketing And Advertising", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Events and Client Experience Manager in London, UK, adjusted for the consulting industry." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T06:26:14.652", "fingerprint" : "5a316145ed6a3b9fcf426f866c43c0ba641c6c780422d7219d04f4d1b09313f1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AnalysysMason1/744000132216259-events-and-client-experience-manager", "externalId" : "744000132216259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "CRM, Marketing automation, Social media, Event management platforms", "professionalSkills" : [ "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration" ], "hardSkillsList" : [ "Event planning", "Budget management", "Supplier management", "Logistics management", "Content development", "Messaging development", "Agenda development" ], "hardSkills" : [ { "name" : "Event planning", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Supplier management", "level" : "intermediate" }, { "name" : "Logistics management", "level" : "intermediate" }, { "name" : "Content development", "level" : "intermediate" }, { "name" : "Messaging development", "level" : "intermediate" }, { "name" : "Agenda development", "level" : "intermediate" } ], "majorSkills" : "Event strategy, Client experience, Brand awareness, Client engagement", "majorSkillsList" : [ "Event strategy", "Client experience", "Brand awareness", "Client engagement" ], "coreResponsibilities" : "Shape and deliver events, Own end to end planning, Own end to end delivery, Manage event agendas, Manage event budgets, Manage event suppliers, Manage event logistics, Manage attendee experience, Manage speakers, Manage invitations, Manage communications, Manage promotion, Develop compelling event content, Develop compelling event messaging, Develop compelling event agendas, Use CRM for event targeting, Use CRM for engagement, Use CRM for follow up, Use audience insight for targeting, Use audience insight for engagement, Use audience insight for follow up, Manage relationships with external organisers, Manage relationships with partners, Manage relationships with suppliers, Capture outcomes after events, Share leads and insights, Track event performance, Track event ROI, Drive consistent event approach, Drive centrally coordinated event approach", "teamCollaboration" : "Work with consulting teams; Work with research teams; Work with digital teams; Work with content teams; Work with design teams; Work with Marketing; Work with Design; Work with stakeholders across organisation; Share best practice; Help teams maximise value", "projectManagementSkills" : [ "Event planning", "Budget management", "Supplier management", "Logistics management" ], "domainKnowledge" : "Technology-intensive industries; Digital change; Connectivity; Inclusion", "domainList" : [ "technology-intensive-industries", "digital-change", "connectivity", "inclusion" ], "domainSpecificKnowledge" : [ "Technology-intensive industries", "Digital change", "Connectivity", "Inclusion" ], "communicationSkills" : "Event promotion; Event communications", "continuousLearning" : "Continuous training; Professional development; Personal development; Career coaching", "problemSolvingSkills" : "Analytical skills; Interpret performance data", "outcomesObjectives" : "Raise brand awareness; Deepen client engagement; Contribute to commercial success; Deliver maximum impact across channels; Demonstrate ROI", "qualificationsBasic" : "Significant experience in B2B or professional services, Focus on events, client engagement, relationship management, Stakeholder management skills, Confidence working with senior colleagues, Confidence working with external partners, Analytical skills, Ability to interpret performance data, Ability to demonstrate ROI, Client first mindset, Passion for creating impactful client experiences", "qualificationsPreferred" : "Knowledge of Microsoft Dynamics, Knowledge of LinkedIn tools", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are Analysys Mason, the award-winning specialist management consultancy for technology-intensive industries. We help clients make high stakes technology decisions with confidence, and we turn those decisions into action. Our sector expertise includes telecoms, digital infrastructure, software, IT services, space, defence, manufacturing and logistics. Since 1985 we have grown to 400+ professionals across 17 offices in 13 countries, and our experts have delivered work in more than 140 countries. We built our reputation on deep analytical insight and advanced economic modelling. Over more than four decades, Analysys Mason has evolved into a trusted adviser to businesses, investors and governments worldwide. Our experts deliver high-impact results and transformative change across our clients’ most critical strategic, regulatory, technology, transaction and transformation initiatives. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We help businesses, governments and investors use technology to create a world that is more connected, competitive, sustainable and secure. This is a role where strategy meets delivery. You will be instrumental in strengthening Analysys Mason’s client relationships, by designing and delivering impactful events that bring our expertise to life and creating meaningful connections with senior executive audiences. Supporting our Campaign and Brand Managers, you will work closely with colleagues across the business to plan and deliver events that raise brand awareness, deepen client engagement and contribute to the commercial success of Analysys Mason. You will collaborate with our consulting, research, digital, content and design teams to ensure every event is aligned with our strategic priorities and delivers maximum impact across all channels. You will also work closely with stakeholders across the organisation to build a more consistent and coordinated approach to events, sharing best practice and helping teams maximise the value of client interactions. This is a hybrid role where you will meet with your team in the London office at least twice a week, building strong relationships with your team and the wider business. Your role will be key to Analysys Mason’s growth trajectory, and your day-to-day responsibilities will include: * partnering with senior stakeholders across consulting and research to shape and deliver events aligned to strategic growth priorities * owning the end to end planning and delivery of events, including agendas, budgets, suppliers, logistics and attendee experience * managing speakers, invitations, communications and promotion across relevant marketing channels * developing compelling event content, messaging and agendas for senior executive audiences, working closely with Marketing and Design * using CRM and audience insight to inform event targeting, engagement and follow up * managing relationships with external event organisers, partners and suppliers * capturing outcomes after events, sharing leads and insights, and tracking performance and ROI * driving a consistent, centrally coordinated approach to events across offices. ## Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. For this specific role, we are looking for the following skillset: * significant experience in a B2B or professional services environment, with a strong focus on events, client engagement and relationship management * strong stakeholder management skills, with confidence working with senior colleagues and external partners in a global context * strong analytical skills, with the ability to interpret performance data and demonstrate ROI * experience using CRM, marketing automation, social media or event management platforms (knowledge of Microsoft Dynamics or LinkedIn tools is an advantage) * a client first mindset, with a passion for creating impactful and memorable client experiences. ## Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: * annual bonus * 25 days of annual leave * employer pension contribution * enhanced maternity leave * enhanced family leave (paternity, adoption, shared, etc) * private health and dental care * mental wellbeing app * flexible working * your birthday off * stepped career progression * continuous training for professional and personal development * career coaching programmes * volunteering days * Cycle-to-Work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons.", "summaryDescription" : "Events and Client Experience Manager at Analysys Mason. Skills: Event strategy, Client experience, Brand awareness, Client engagement. Shape and deliver events. Own end to end planning", "postedDate" : "2026-06-15T14:21:51.000", "createdAt" : "2026-06-15T21:51:47.008", "lastUpdated" : "2026-06-16T06:26:14.652", "ingestTimestamp" : "2026-06-15T21:51:47.008", "mongoId" : "6a3052b4f292fd229cf0f7ac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Event planning", "Budget management", "Supplier management", "Logistics management", "Content development", "Messaging development", "Agenda development", "Event strategy", "Client experience", "Brand awareness", "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration", "Technology-intensive industries", "Digital change", "Connectivity", "Inclusion" ], "skillCount" : 19, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 577.8282, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304fcef292fd229ceea1f6", "title" : "Events and Client Experience Manager", "company" : "Analysys Mason", "industry" : "Marketing And Advertising", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Events and Client Experience Manager in London, UK, adjusted for the consulting industry." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T08:18:08.359", "fingerprint" : "f86db493b4b8fc1f1c5235a0058cfe58dda8af5fde1736c31fc33c6e7a724f15", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AnalysysMason1/744000132216259-events-and-client-experience-manager", "externalId" : "744000132216259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "CRM, Marketing automation, Social media platforms, Event management platforms", "professionalSkills" : [ "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration" ], "majorSkills" : "Event planning, Client experience, Brand awareness, Client engagement", "majorSkillsList" : [ "Event planning", "Client experience", "Brand awareness", "Client engagement" ], "coreResponsibilities" : "Shape and deliver events, Own end to end planning, Own end to end delivery, Manage event agendas, Manage event budgets, Manage event suppliers, Manage event logistics, Manage attendee experience, Manage speakers, Manage invitations, Manage communications, Manage promotion, Develop compelling event content, Develop event messaging, Develop event agendas, Use CRM for event targeting, Use audience insight for event targeting, Manage relationships with external organisers, Manage relationships with partners, Manage relationships with suppliers, Capture outcomes after events, Share leads and insights, Track event performance, Track event ROI, Drive consistent event approach, Drive centrally coordinated event approach", "teamCollaboration" : "Work with consulting teams; Work with research teams; Work with digital teams; Work with content teams; Work with design teams; Work with Marketing; Work with Design; Work with stakeholders across organisation", "projectManagementSkills" : [ "Event planning", "Budget management", "Supplier management", "Logistics management" ], "domainKnowledge" : "Technology-intensive industries; Management consulting", "domainList" : [ "technology-intensive-industries", "management-consulting" ], "domainSpecificKnowledge" : [ "Technology-intensive industries", "Management consulting" ], "toolProficiency" : [ "CRM", "Marketing automation platforms", "Social media platforms", "Event management platforms" ], "communicationSkills" : "Event promotion; Event communications", "continuousLearning" : "Continuous training; Professional development; Personal development; Career coaching", "problemSolvingSkills" : "Analytical skills; Interpret performance data", "outcomesObjectives" : "Raise brand awareness; Deepen client engagement; Contribute to commercial success; Deliver maximum impact across channels; Demonstrate ROI", "qualificationsBasic" : "Significant experience in B2B or professional services, Focus on events, client engagement, relationship management, Stakeholder management skills, Confidence working with senior colleagues, Confidence working with external partners, Analytical skills, Ability to interpret performance data, Ability to demonstrate ROI, Client first mindset, Passion for creating impactful client experiences", "qualificationsPreferred" : "Knowledge of Microsoft Dynamics, Knowledge of LinkedIn tools", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are Analysys Mason, the award-winning specialist management consultancy for technology-intensive industries. We help clients make high stakes technology decisions with confidence, and we turn those decisions into action. Our sector expertise includes telecoms, digital infrastructure, software, IT services, space, defence, manufacturing and logistics. Since 1985 we have grown to 400+ professionals across 17 offices in 13 countries, and our experts have delivered work in more than 140 countries. We built our reputation on deep analytical insight and advanced economic modelling. Over more than four decades, Analysys Mason has evolved into a trusted adviser to businesses, investors and governments worldwide. Our experts deliver high-impact results and transformative change across our clients’ most critical strategic, regulatory, technology, transaction and transformation initiatives. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We help businesses, governments and investors use technology to create a world that is more connected, competitive, sustainable and secure. This is a role where strategy meets delivery. You will be instrumental in strengthening Analysys Mason’s client relationships, by designing and delivering impactful events that bring our expertise to life and creating meaningful connections with senior executive audiences. Supporting our Campaign and Brand Managers, you will work closely with colleagues across the business to plan and deliver events that raise brand awareness, deepen client engagement and contribute to the commercial success of Analysys Mason. You will collaborate with our consulting, research, digital, content and design teams to ensure every event is aligned with our strategic priorities and delivers maximum impact across all channels. You will also work closely with stakeholders across the organisation to build a more consistent and coordinated approach to events, sharing best practice and helping teams maximise the value of client interactions. This is a hybrid role where you will meet with your team in the London office at least twice a week, building strong relationships with your team and the wider business. Your role will be key to Analysys Mason’s growth trajectory, and your day-to-day responsibilities will include: * partnering with senior stakeholders across consulting and research to shape and deliver events aligned to strategic growth priorities * owning the end to end planning and delivery of events, including agendas, budgets, suppliers, logistics and attendee experience * managing speakers, invitations, communications and promotion across relevant marketing channels * developing compelling event content, messaging and agendas for senior executive audiences, working closely with Marketing and Design * using CRM and audience insight to inform event targeting, engagement and follow up * managing relationships with external event organisers, partners and suppliers * capturing outcomes after events, sharing leads and insights, and tracking performance and ROI * driving a consistent, centrally coordinated approach to events across offices. ## Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. For this specific role, we are looking for the following skillset: * significant experience in a B2B or professional services environment, with a strong focus on events, client engagement and relationship management * strong stakeholder management skills, with confidence working with senior colleagues and external partners in a global context * strong analytical skills, with the ability to interpret performance data and demonstrate ROI * experience using CRM, marketing automation, social media or event management platforms (knowledge of Microsoft Dynamics or LinkedIn tools is an advantage) * a client first mindset, with a passion for creating impactful and memorable client experiences. ## Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: * annual bonus * 25 days of annual leave * employer pension contribution * enhanced maternity leave * enhanced family leave (paternity, adoption, shared, etc) * private health and dental care * mental wellbeing app * flexible working * your birthday off * stepped career progression * continuous training for professional and personal development * career coaching programmes * volunteering days * Cycle-to-Work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons.", "summaryDescription" : "Events and Client Experience Manager at Analysys Mason. Skills: Event planning, Client experience, Brand awareness, Client engagement. Shape and deliver events. Own end to end planning", "postedDate" : "2026-06-15T14:21:51.000", "createdAt" : "2026-06-15T21:42:10.843", "lastUpdated" : "2026-06-16T08:18:08.359", "ingestTimestamp" : "2026-06-15T21:42:10.843", "mongoId" : "6a304fcef292fd229ceea1f6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Event planning", "Client experience", "Brand awareness", "Client engagement", "Relationship management", "Stakeholder management", "Performance data interpretation", "ROI demonstration", "Budget management", "Supplier management", "Logistics management", "Technology-intensive industries", "Management consulting", "CRM", "Marketing automation platforms", "Social media platforms", "Event management platforms" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 577.8282, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6960822f0937eae70e9c7ff0", "title" : "Quality and Insights Manager", "company" : "Home Group", "salary" : { "min" : 40000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Tyne and Wear-Newcastle upon Tyne-Newcastle upon Tyne (Strawberry Lane)", "locations" : [ "Tyne and Wear-Newcastle upon Tyne-Newcastle upon Tyne (Strawberry Lane)", "18.Jan.26, 11:59:00 PM", "242570, 242570, true" ], "timestamp" : "2026-06-15T11:57:45.075", "fingerprint" : "4b9f2cf4840138e705560c1bd8e964c5a6230bfec82b31df2e3b0287238c5c7d", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=242570", "externalId" : "242570", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Newcastle upon Tyne", "state" : "Tyne and Wear", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "54.9738474,-1.6131572" } ], "locationText" : "Newcastle upon Tyne, Tyne and Wear, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Audit analysis", "Feedback analysis", "Action planning", "Team management", "Coaching support", "Training program management", "Performance improvement", "Process management", "Standards management", "Needs spotting", "Customer voice integration" ], "hardSkills" : [ { "name" : "Audit analysis", "level" : "intermediate" }, { "name" : "Feedback analysis", "level" : "intermediate" }, { "name" : "Action planning", "level" : "intermediate" }, { "name" : "Team management", "level" : "intermediate" }, { "name" : "Coaching support", "level" : "intermediate" }, { "name" : "Training program management", "level" : "intermediate" }, { "name" : "Performance improvement", "level" : "intermediate" }, { "name" : "Process management", "level" : "intermediate" }, { "name" : "Standards management", "level" : "intermediate" }, { "name" : "Needs spotting", "level" : "intermediate" }, { "name" : "Customer voice integration", "level" : "intermediate" } ], "majorSkills" : "Quality assurance, Customer insights, Team leadership, Continuous improvement", "majorSkillsList" : [ "Quality assurance", "Customer insights", "Team leadership", "Continuous improvement" ], "coreResponsibilities" : "Build quality assurance framework, Manage quality assurance framework, Drive excellent customer outcomes, Drive brilliant colleague experience, Turn checks into insights, Turn audits into insights, Turn feedback into insights, Suggest actions from insights, Manage coaches, Support coaches, Manage trainer, Support trainer, Ensure training programme is insight-driven, Ensure coaching support is insight-driven, Improve performance, Help leaders understand performance, Help teams understand performance, Drive continuous improvement culture, Keep processes fresh, Keep standards fresh, Spot training needs, Put support in place, Make customer voice central", "teamCollaboration" : "Work with leaders; Work with team; Work with L&D", "domainKnowledge" : "Customer service; Regulated setting", "domainList" : [ "customer-service", "regulated-setting" ], "domainSpecificKnowledge" : [ "Customer service", "Regulated setting" ], "communicationSkills" : "Share feedback", "continuousLearning" : "Grow career support; Learning support", "innovationCreativity" : "Shape something new", "problemSolvingSkills" : "Analytical skills; Problem-solving skills", "outcomesObjectives" : "Drive changes that matter; Improve customer experiences; Ensure right service first time", "qualificationsBasic" : "Line management experience, Contact centre experience, Customer service environment experience, Quality management qualification, Auditing qualification, Equivalent experience in setting up quality assurance, Equivalent experience in managing quality assurance, Analytical skills, Problem-solving skills, Clear timely feedback skills, Communication skills, Influencing skills, Collaborative approach, Passion for coaching, Helping others grow, Build something new, Take people on journey", "qualificationsPreferred" : "Coaching and training a new team experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Quality & Insights Manager Newcastle upon Tyne, hybrid working minimum 2 days office based per week Permanent, full time (37.5 hpw) Earn £40,000 pa, with bril liant benefits! ‘Previous applicants need not apply’ Home, a place where you belong You know that great service doesn’t happen by accident. It’s built on care, consistency and a clear picture of how we’re doing. If you’ve ever thought “there’s a better way to do this” and wanted the space to make it happen, this could be your moment. We’re looking for someone who can bring quality assurance to life, not just in processes, but in how our colleagues work together, learn and grow. With experience of coaching and training a new team. You’ll be the person who spots what’s going well, sees where we can improve, and turns that into insight that will drive changes that really matter for our customers. You’ll join our friendly Customer Service Quality and Improvement team, where we work hard to make sure every customer gets the right service, first time. You’ll have the freedom to dig deep into the details to share insights and manage the actions that drive better customer experiences. What you’ll do Build and manage a simple, consistent quality assurance framework that works for everyone and drives excellent customer outcomes and brilliant colleague experience. Turn checks, audits and feedback into clear insights and suggested actions Manage and support a team of coaches and a trainer, ensuring the training programme and coaching support are insight-driven and focused on improving performance Work with leaders and team to help them understand how we are performing and drive a continuous improvement culture within the team Keep our processes and standards fresh, relevant and fit for the future Spot training needs quickly and working with our trainer along with L&D to put the right support in place Make sure the customer’s voice is at the heart of every change we make Why choose us Imagine finishing each day knowing you’ve made a real difference in our customers’ lives. That’s exactly what you’ll do here, working for a top 10 Great Place to Work in the UK! You’ll have space to grow, support to learn, and the chance to shape something brand new. What you bring Strong line management experience. Experience of working in a contact centre or customer service environment. A qualification in quality management, auditing, or equivalent experience in setting up or managing quality assurance in a regulated setting A curious mind with great analytical and problem-solving skills The confidence to share clear timely feedback that drives action Strong communication and influencing skills with a collaborative approach Passion for coaching and helping others grow Enthusiasm to build something new and take people on the journey with you Job details You’ll work Monday to Friday This is a hybrid role, and you’ll spend a minimum of 2 days in our One Strawberry Lane office, and the rest working from home A place where you belong We do our best work when we can be ourselves. That’s why inclusion and wellbeing shape our policies and daily practice. Our diversity networks, Multicultural, LGBTQIA+, Women, and Disability, along with peers and allies, help us thrive. Together we make Home Group a great place to work ! What’s in it for you? Enjoy 34 days leave (this includes bank holidays and a \"me day\"!), and the option to buy five days more (subject to criteria). 2 days paid volunteering Generous pension and 3x salary life insurance. Check more benefits online! Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies. 800+ discounts or cashback on shopping, holidays, and more. We’re a top 10 UK Wellbeing employer; our tools and support are here when you need them! Grow your career with us, we’ll help you take the next step. Ready to join us? Click APPLY NOW to see the Quality & Insights Manager job description , learn about us , and for help to apply . Don’t wait, roles can close early, so apply and take the first step towards making a difference. To let us know how we can help you shine in our process, email recruitment@homegroup.org.uk to discuss your reasonable adjustments. Newcastle upon Tyne (Strawberry Lane)", "summaryDescription" : "Quality and Insights Manager at Home Group. Skills: Quality assurance, Customer insights, Team leadership, Continuous improvement. Build quality assurance framework. Manage quality assurance framework", "createdAt" : "2026-06-14T01:52:38.205", "lastUpdated" : "2026-06-15T11:57:45.075", "ingestTimestamp" : "2026-06-14T01:52:38.205", "mongoId" : "6960822f0937eae70e9c7ff0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Audit analysis", "Feedback analysis", "Action planning", "Team management", "Coaching support", "Training program management", "Performance improvement", "Process management", "Standards management", "Needs spotting", "Customer voice integration", "Quality assurance", "Customer insights", "Team leadership", "Continuous improvement", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Customer service", "Regulated setting" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 565.2652, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30588bf292fd229cf42f1c", "title" : "Full-Service Restoration Reviewer", "company" : "Bosun", "salary" : { "min" : 68000.0, "max" : 92000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Full-Service Restoration Reviewer in Jacksonville, United States, adjusted for the Real Estate industry." }, "location" : "Jacksonville, FL", "locations" : [ "Jacksonville", "FL" ], "timestamp" : "2026-06-16T06:51:38.776", "fingerprint" : "3a3126dca8a6cf1c693b5893988acb061febc54d9bd4619dfa2e985dde4922fb", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://bosun-25f9d5ec70da.breezy.hr/p/5ddf01bdc1e7-full-service-restoration-reviewer", "externalId" : "5ddf01bdc1e7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jacksonville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.3262247,-81.6579179" } ], "locationText" : "Jacksonville, Florida, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Full-Service Restoration Reviewer at Bosun", "createdAt" : "2026-06-15T22:12:18.057", "lastUpdated" : "2026-06-16T06:51:38.776", "ingestTimestamp" : "2026-06-15T22:12:18.057", "mongoId" : "6a30588bf292fd229cf42f1c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 68000, "salaryAnnualMax" : 92000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 556.18866, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c70ed74d8ee00a092cf00", "title" : "Senior Dispute Resolution Specialist - Investment and Advice - 24 month fixed term contract", "company" : "AFCA", "industry" : "Financial Services", "salary" : { "min" : 125000.0, "max" : 165000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Senior Dispute Resolution Specialist in Melbourne, Australia, with adjustments for the financial services industry and a senior experience level." }, "location" : "Melbourne, VIC, Australia", "locations" : [ "Melbourne", "VIC", "Australia" ], "timestamp" : "2026-06-15T09:31:44.601", "fingerprint" : "ce39a7319783e7f039dcc11d11fa5e123b11cd69a85b0ddafbebbb5025dac72b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AFCA/744000131825186-senior-dispute-resolution-specialist-investment-and-advice-24-month-fixed-term-contract", "externalId" : "744000131825186", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Dispute resolution", "Legal analysis", "Regulatory compliance", "Risk management", "Financial fairness" ], "hardSkillsList" : [ "Complaint resolution", "Information gathering", "Written decision production", "Investigating disputes" ], "hardSkills" : [ { "name" : "Complaint resolution", "level" : "intermediate" }, { "name" : "Information gathering", "level" : "intermediate" }, { "name" : "Written decision production", "level" : "intermediate" }, { "name" : "Investigating disputes", "level" : "intermediate" } ], "majorSkills" : "Dispute resolution, Investments and Advice, Regulatory compliance", "majorSkillsList" : [ "Dispute resolution", "Investments and Advice", "Regulatory compliance" ], "coreResponsibilities" : "Apply AFCA complaint resolution criteria, Resolve financial complaints fairly, Resolve financial complaints efficiently, Review complex complaints, Gather information from customers, Understand core issues, Determine key issues, Investigate where further information is required, Produce written decisions in plain English", "teamCollaboration" : "Work with customers; Work with financial firms", "domainKnowledge" : "Derivatives and hedging; Managed investments; Securities; Self Managed Super Fund; Crypto currency; Financial advice; Financial disputes; Regulatory environments; Industry codes; Good industry practice; AFCA decision", "domainList" : [ "derivatives-and-hedging", "managed-investments", "securities", "self-managed-super-fund", "crypto-currency", "financial-advice", "financial-disputes", "regulatory-environments", "industry-codes", "good-industry-practice", "afca-decision" ], "domainSpecificKnowledge" : [ "Derivatives and hedging", "Managed investments", "Securities", "Self Managed Super Fund", "Crypto currency", "Financial advice", "Financial disputes", "Regulatory environments", "Industry codes", "Good industry practice", "AFCA decision" ], "communicationSkills" : "Written decisions; Plain English", "documentationSkills" : "Written decisions", "continuousLearning" : "Staying informed about industry developments; Staying informed about regulatory changes", "problemSolvingSkills" : "Investigate and identify gaps", "outcomesObjectives" : "Resolve financial complaints fairly; Resolve financial complaints efficiently; Resolve complaints for customers; Resolve complaints for financial firms; Resolve complaints in a timely manner", "qualificationsBasic" : "Legal or litigation experience, Experience in Investments and Advice sector, Demonstrated understanding of complaints resolution processes, Proven ability to manage complex disputes, Ability to investigate and identify gaps, Verbal and written communication skills, Excellent organisational skills, Resilience and empathy", "qualificationsPreferred" : "Navigating complex regulatory environments, Understanding of traditional financial products, Understanding of emerging financial products, Understanding of cryptocurrency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Investments and Advice team, including the rapidly evolving cryptocurrency space on a 24 month contract. As a Senior Dispute Resolution Specialist, you will * Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently. * Review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm * Work with customers to gather information and understand the core issues * Determine key issues and investigate where further information is required from complainants and third parties and produce written decisions in plain English Under our Investment and Advice jurisdiction, we consider a range of complaints relating to Investments and financial advice matters we consider cover a range of products including: * Derivatives and hedging * Managed investments * Securities * Self Managed Super Fund * Crypto currency ## Qualifications To be successful in this role, you will need: * Legal or litigation experience is highly regarded , particularly in navigating complex regulatory environments and resolving financial disputes. * Experience in the the Investments and Advice sector, with a strong understanding of both traditional and emerging financial products, including cryptocurrency. * Demonstrated understanding of complaints / dispute resolution processes and a strong resolution mindset * Proven ability to manage and resolve complex disputes, ensuring compliance with relevant legislation and industry standards. * A proactive approach to staying informed about industry developments and regulatory changes. * Ability to investigate and identify gaps in information to seek appropriate information needed to form a view * Strong verbal and written communication skills to break down complex information for a variety of stakeholders and create confidence with customers * Excellent organisational skills that enable you to work across multiple activities ensuring matters are progressing * Resilience and empathy to have difficult conversations with the focus to resolve complaints for customers and their financial firms in a timely manner ## Additional Information To apply If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion. We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at Careers@afca.org.au. We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience. About AFCA The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers. AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.", "summaryDescription" : "Senior Dispute Resolution Specialist - Investment and Advice - 24 month fixed term contract at AFCA. Skills: Dispute resolution, Investments and Advice, Regulatory compliance. Apply AFCA complaint resolution criteria. Resolve financial complaints fairly", "postedDate" : "2026-06-12T06:58:24.000", "createdAt" : "2026-06-14T08:42:33.844", "lastUpdated" : "2026-06-15T09:31:44.601", "ingestTimestamp" : "2026-06-14T08:42:33.844", "mongoId" : "6a2c70ed74d8ee00a092cf00", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Complaint resolution", "Information gathering", "Written decision production", "Investigating disputes", "Dispute resolution", "Investments and Advice", "Regulatory compliance", "Legal analysis", "Risk management", "Financial fairness", "Derivatives and hedging", "Managed investments", "Securities", "Self Managed Super Fund", "Crypto currency", "Financial advice", "Financial disputes", "Regulatory environments", "Industry codes", "Good industry practice", "AFCA decision" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 551.7353, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aaf6174d8ee00a06cc14a", "title" : "EDHR Reviewer - Quality (Molding)", "company" : "Flex", "salary" : { "min" : 21.61, "max" : 21.61, "currency" : "USD", "frequency" : "yearly" }, "location" : "USA, IL, Buffalo Grove", "locations" : [ "USA, IL, Buffalo Grove", "United States of America" ], "timestamp" : "2026-06-14T18:46:22.806", "fingerprint" : "ba7619e649f352c5824c909ad3f85badcd52a0a5b4a631781038fbbec2268d17", "source" : "workday", "language" : "en", "applyUrl" : "https://flextronics.wd1.myworkdayjobs.com/Careers/job/USA-IL-Buffalo-Grove/EDHR-Reviewer---Quality--Molding-_WD222442-1", "externalId" : "WD222442", "locationPoint" : "-2.09761,36.79224", "structuredLocations" : [ { "city" : "Buffalo Grove", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1544205,-87.9589621" } ], "locationText" : "Buffalo Grove, Illinois, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 4, "professionalSkills" : [ "Quality release", "Process development", "Production issue resolution", "Batch record review", "Product release", "Quality support", "Data analysis" ], "hardSkillsList" : [ "8d", "Statistical process control", "FMEA", "Control plans" ], "hardSkills" : [ { "name" : "8d", "level" : "intermediate" }, { "name" : "Statistical process control", "level" : "intermediate" }, { "name" : "FMEA", "level" : "intermediate" }, { "name" : "Control plans", "level" : "intermediate" } ], "majorSkills" : "Quality assurance, Manufacturing support", "majorSkillsList" : [ "Quality assurance", "Manufacturing support" ], "coreResponsibilities" : "Review Electronic Device History Record documents, Release Electronic Device History Record documents, Provide guidance for Electronic Device History Record development, Assist support teams with Electronic Device History Record, Act as Subject Matter Expert for Electronic Device, Support resolution for production issues, Report EDHR status to teams, Interact with customers for EDHR reviews, Support review of batch records, Compile the EDHR, Approve in-process product, Approve finished goods, Support final product release, Provide quality support to manufacturing line, Document manufacturing concerns, Address manufacturing concerns, Prepare graphs of data, Prepare charts of data, Enter data into computer for analysis, Download quality information from quality system", "teamCollaboration" : "Quality teams; Operations teams; Order Management teams; Support teams", "domainKnowledge" : "Electronic Device History Record; Molding processes; Medical device product release", "domainList" : [ "electronic-device-history-record", "molding-processes", "medical-device-product-release" ], "domainSpecificKnowledge" : [ "Electronic Device History Record", "Molding processes", "Medical device product release" ], "toolProficiency" : [ "Office software", "Spreadsheet software", "Presentation software" ], "documentationSkills" : "Electronic Device History Record preparation; Electronic Device History Record review", "continuousLearning" : "Tuition Reimbursement", "problemSolvingSkills" : "Production issue resolution", "qualificationsBasic" : "High School Diploma or equivalent, 4 years of related experience, Advanced technical skills, Detailed functional knowledge, Awareness of new technologies/ techniques, Ability to utilize charts, tables, and specifications, Operate a variety of measuring instruments, Basic understanding of typical quality tools, Use of office software", "qualificationsPreferred" : "ISO/FDA Auditing experience a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Posting Start Date 06-10-2026 Job Posting End Date 07-27-2026 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. ## Job Summary **General Purpose:** **Supports Electronic Device History Record (DHR) Reviewer in preparing and reviewing the Electronics Device History Records.** **Job Title – EDHR Reviewer (Molding) Location – Buffalo Grove, IL Work Hours – 0800a-0430pm M-F** **Principal Accountabilities:** * Responsible for review and quality release of Electronic Device History Record (DHR) documents and forms * Provides guidance and assistance to support teams in development of Electronic Device History Record * processes and forms * Acts as a Subject Matter Expert for Electronic Device History Record (DHR) processes * Support active resolution for production issues as it relates to EDHR Completion (i.e. nonconformances * and CAPAs) * Reports EDHR status to Quality, Operations, and Order Management teams. * Interact with customers to complete EDHR reviews as needed. * Support the activities to review batch records, compile the EDHR and approval of in-process product and * finished goods. * Support final product release for medical device product * Provides immediate quality support to the manufacturing line to document and address concerns * Prepares graphs or charts of data or enters data into computer for analysis. * Download quality information from quality system to be used for EDHRs. * ** _Supports EDHR Reviewer for Molding_** **Required Experience:** * High School Diploma or equivalent, technical training, or equivalent experience. Typically requires a minimum of 4 years of related experience. * Demonstrates advanced technical skills. Demonstrates detailed functional knowledge and may lead process. Has awareness of new technologies/ techniques. * Requires the ability to utilize charts, tables, and specifications, and operate a variety of measuring instruments. Basic understanding of typical quality tools, such as 8d, statistical process control, FMEA, and control plans. ISO/FDA Auditing experience a plus. * Use of the following tools may be required: Office Skills: telephones, data entry, office software to include word processing, spreadsheet, and presentation package. **AW20 ** **What you 'll receive for the great work you provide:** * Full range of medical, dental, and vision plans * Life Insurance * Short-term and Long-term Disability * Matching 401(k) Contributions * Vacation and Paid Sick Time * Tuition Reimbursement Pay Range (Applicable to Illinois) ### ### $21.61 USD - $29.18 USD Hourly ## ## Job Category Quality ## Is Sponsorship Available? No Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).", "summaryDescription" : "EDHR Reviewer - Quality (Molding) at Flex. Skills: Quality assurance, Manufacturing support. Review Electronic Device History Record documents. Release Electronic Device History Record documents", "postedDate" : "2026-06-11T03:20:58.779", "createdAt" : "2026-06-12T03:20:58.302", "lastUpdated" : "2026-06-14T18:46:22.806", "ingestTimestamp" : "2026-06-12T03:20:58.302", "mongoId" : "6a2aaf6174d8ee00a06cc14a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://flextronics.wd1.myworkdayjobs.com/Careers/job/USA-IL-Buffalo-Grove/EDHR-Reviewer---Quality--Molding-_WD222442-1", "salaryAnnualMin" : 44948, "salaryAnnualMax" : 44948, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "8d", "Statistical process control", "FMEA", "Control plans", "Quality assurance", "Manufacturing support", "Quality release", "Process development", "Production issue resolution", "Batch record review", "Product release", "Quality support", "Data analysis", "Electronic Device History Record", "Molding processes", "Medical device product release", "Office software", "Spreadsheet software", "Presentation software" ], "skillCount" : 19, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 550.5246, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a765774d8ee00a065be37", "title" : "Quality Review Specialist", "company" : "Precision for Medicine", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Quality Review Specialist in Bengaluru, India, adjusted for the healthcare industry and company size." }, "location" : "Bengaluru, Karnataka, India", "locations" : [ "Bengaluru", "Karnataka", "India" ], "timestamp" : "2026-06-14T21:03:25.089", "fingerprint" : "029f13c83e0836dae07898841761b9bc0d097c0d37413a7a6ebf1f68c2de73e9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/pfm/jobs/6019454004", "externalId" : "6019454004", "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "professionalSkills" : [ "Interpersonal skills", "Organizational skills", "Time management", "Workload coordination" ], "hardSkillsList" : [ "TMF Quality Reviews", "Document processing" ], "softSkillsList" : [ "Self-motivation", "Professionalism" ], "hardSkills" : [ { "name" : "TMF Quality Reviews", "level" : "intermediate" }, { "name" : "Document processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Self-motivation" }, { "name" : "Professionalism" } ], "majorSkills" : "TMF Quality Reviews, eTMF systems", "majorSkillsList" : [ "TMF Quality Reviews", "eTMF systems" ], "coreResponsibilities" : "Perform periodic TMF Quality Reviews, Generate TMF documentation, File TMF documentation, Inform TMF Lead of TMF status, Monitor document processing issues, Escalate document processing issues, Support updates to expected documents, Open placeholders in TMF, Identify potential training needs, Identify studies at serious risk, Escalate studies at serious risk", "domainKnowledge" : "FDA regulations; ICH/GCP regulations; Precision SOPs", "domainList" : [ "fda-regulations", "ich-gcp-regulations", "precision-sops" ], "domainSpecificKnowledge" : [ "FDA regulations", "ICH/GCP regulations", "Precision SOPs" ], "toolProficiency" : [ "Microsoft Office", "Outlook", "Word", "Excel", "PowerPoint", "eTMF systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "TMF documentation", "problemSolvingSkills" : "Identify issues", "qualificationsBasic" : "Bachelor’s degree or international equivalent, 2 years of related experience, Microsoft Office package fluency, eTMF systems and vendors experience, Working knowledge of FDA & ICH/GCP regulations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: The Quality Review Specialist is responsible for performing periodic TMF Quality Reviews for assigned projects in a timely manner and with high quality. The Quality Reviews are used to evaluate the completeness status of study TMFs and are critical to ensuring TMFs are maintained in an audit-ready manner. The Quality Review Specialist will be assigned responsibility for the less complex and/or smaller studies in the Precision portfolio. Essential functions of the job include but are not limited to: Performs periodic TMF Quality Reviews for assigned projects in a timely manner and with high quality Ensures that TMF documentation related to periodic TMF Quality Reviews is generated and filed in the TMF. Informs the TMF Lead if the TMF is not updated with the information related to countries, sites, contacts and applicable TMF document requirements. Supported by Manager, monitors and escalates to the TMF Lead document processing issues and inconsistences, missing/incorrect documents filed by the Functional Leads, non-response of the Functional Leads related to periodic Quality Review requests or questions. During periodic Quality Reviews, supports updates to expected documents and opening of placeholders in TMF, where needed. Where possible, identifies potential training needs for all team members working in the TMF to encourage high quality and consistent maintenance of the TMF. Supported by Manager, identifies and escalates to TMF leadership studies at serious risk based on poor quality. Qualifications: Minimum Required: Bachelor’s degree (or its international equivalent) + 2 years of related experience Other Required: Established experience and fluency in the Microsoft Office package of programs (Outlook, Word, Excel and PowerPoint) Experience with eTMF systems and vendors Working knowledge of FDA & ICH/GCP regulations and guidelines Skills: Demonstrates solid interpersonal skills Ability to identify issues and escalate appropriately and effectively Good organizational skills, time management, and ability to coordinate workload and meet established deadlines Competencies Demonstrates, or is able to be trained and retain a working knowledge of ICH-GCP, and relevant Precision SOPs and regulatory guidance Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment Demonstrates professionalism, as evidenced by punctuality, ability to deliver on commitments, and maintain positive interactions with internal and external stakeholders Communicates both verbally and in written form in an efficient and professional manner Demonstrates values and a work ethic consistent with Precision Values and Company Principles Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.", "summaryDescription" : "Quality Review Specialist at Precision for Medicine. Skills: TMF Quality Reviews, eTMF systems. Perform periodic TMF Quality Reviews. Generate TMF documentation", "postedDate" : "2026-06-11T21:30:24.559", "createdAt" : "2026-06-11T21:30:24.559", "lastUpdated" : "2026-06-14T21:03:25.089", "ingestTimestamp" : "2026-06-11T21:30:24.559", "mongoId" : "6a2a765774d8ee00a065be37", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "TMF Quality Reviews", "Document processing", "Self-motivation", "Professionalism", "eTMF systems", "Interpersonal skills", "Organizational skills", "Time management", "Workload coordination", "FDA regulations", "ICH/GCP regulations", "Precision SOPs", "Microsoft Office", "Outlook", "Word", "Excel", "PowerPoint" ], "skillCount" : 17, "jobCategory" : "other", "jobSubcategory" : "clinical-solutions", "dataQualityScore" : 0.7777778, "_score" : 531.5946, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a0de38858b93c861eb860b4", "title" : "Senior Fraud Reviewer", "company" : "Kredivo Group", "industry" : "FinTech", "salary" : { "min" : 1.8E8, "max" : 3.0E8, "currency" : "IDR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for FinTech in Jakarta, Indonesia, adjusted for Senior Fraud Reviewer role and full-time employment." }, "location" : "Jakarta, ID", "locations" : [ "Jakarta", "ID" ], "timestamp" : "2026-06-15T03:32:01.343", "fingerprint" : "0bc06398bed6b708603ca215040d0ae9d5c52ce94ed8d2ba9df9299c4ee58e42", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://kredivo-group.breezy.hr/p/f65a55a0388d-senior-fraud-reviewer", "externalId" : "f65a55a0388d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jakarta", "country" : "Indonesia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "-6.1754049,106.8271680" } ], "locationText" : "Jakarta, Indonesia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "coreResponsibilities" : "Detect fraudulent activities, Prevent fraudulent activities, Mitigate fraudulent activities", "remoteFriendly" : false, "rawDescription" : "As a Senior Fraud Reviewer, the jobholder will be responsible for the detection, prevention, and mitigation of fraudulent activities across Kredivo", "summaryDescription" : "Senior Fraud Reviewer at Kredivo Group. Detect fraudulent activities. Prevent fraudulent activities", "createdAt" : "2026-06-14T01:24:33.030", "lastUpdated" : "2026-06-15T03:32:01.343", "ingestTimestamp" : "2026-06-14T01:24:33.030", "mongoId" : "6a0de38858b93c861eb860b4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 531.5622, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a21a1e674d8ee00a0ca226c", "title" : "Mortgage & Protection File Reviewer", "company" : "OneDome", "industry" : "FinTech", "salary" : { "min" : 25000.0, "max" : 27000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "United Kingdom", "locations" : [ "United Kingdom" ], "timestamp" : "2026-06-15T22:45:51.514", "fingerprint" : "33341ca888a6572f5992757975d8d940d68a94eea28479c809f81905405b44ee", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://onedome.breezy.hr/p/e6f373cb252401-mortgage-protection-file-reviewer", "externalId" : "e6f373cb252401", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "hybrid" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Review mortgage files, Review protection files, Ensure compliance with regulations, Identify risks and errors, Communicate findings to stakeholders", "teamCollaboration" : "Compliance team; Underwriting team; Sales team", "domainKnowledge" : "Mortgage industry; Protection products; Financial regulations", "domainList" : [ "mortgage-industry", "protection-products", "financial-regulations" ], "domainSpecificKnowledge" : [ "Mortgage industry", "Protection products", "Financial regulations" ], "communicationSkills" : "Report findings", "documentationSkills" : "File documentation", "problemSolvingSkills" : "Identify risks; Identify errors", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Mortgage & Protection File Reviewer Department: Compliance. Hours: 37 hours per week Salary: £25k to £27k DOE and qualifications. Location: United Kingdom. Hybrid/Remote working opportunities. Kickstart Your Financial Services Career Mortgage Intelligence is part of On", "summaryDescription" : "Mortgage & Protection File Reviewer at OneDome. Review mortgage files. Review protection files", "createdAt" : "2026-06-14T21:54:08.818", "lastUpdated" : "2026-06-15T22:45:51.514", "ingestTimestamp" : "2026-06-14T21:54:08.818", "mongoId" : "6a21a1e674d8ee00a0ca226c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Mortgage industry", "Protection products", "Financial regulations" ], "skillCount" : 3, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 526.1795, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.92 }, { "id" : "6a191e7758b93c861e39f6d5", "title" : "Customer Resolutions Specialist", "company" : "Mercedes-Benz Financial Services", "industry" : "Banking", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Resolutions Specialist in Financial Services in Milton Keynes, United Kingdom, adjusted for company size and industry." }, "location" : "United Kingdom-England-Milton Keynes", "locations" : [ "United Kingdom-England-Milton Keynes" ], "timestamp" : "2026-06-15T22:40:51.587", "fingerprint" : "c4767ff72469c9fc3b13dbddb19341a5ebf7100c224d5dd9f313631606165d9b", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=898273", "externalId" : "898273", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milton Keynes", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.0406502,-0.7594092" } ], "locationText" : "Milton Keynes, England, United Kingdom", "professionalSkills" : [ "Case handling", "Root cause analysis" ], "hardSkillsList" : [ "Complaint investigation", "Customer outcome evaluation", "Case logging", "Correspondence sending" ], "hardSkills" : [ { "name" : "Complaint investigation", "level" : "intermediate" }, { "name" : "Customer outcome evaluation", "level" : "intermediate" }, { "name" : "Case logging", "level" : "intermediate" }, { "name" : "Correspondence sending", "level" : "intermediate" } ], "majorSkills" : "Complaint resolution, Customer dissatisfaction management", "majorSkillsList" : [ "Complaint resolution", "Customer dissatisfaction management" ], "coreResponsibilities" : "Manage investigation of complaints, Resolve complaints, Manage outcome of complaints, Handle complaint cases, Comply with relevant legislation, Undertake investigations of complaints, Use judgement for customer outcomes, Produce written final responses, Provide summaries on progress, Provide updates on progress, Evaluate customer circumstance, Evaluate customer inconvenience, Evaluate customer distress, Achieve appropriate resolution, Negotiate with business areas, Negotiate with external parties, Manage diagnostic processes, Manage triage processes, Categorise cases, Route cases, Prioritise cases, Report actions, Log actions, Send regulated correspondence", "teamCollaboration" : "Relevant business areas; External parties", "domainKnowledge" : "Financial Conduct Authority; Financial Ombudsman Service; Treating Customers Fairly; Vulnerable Customer guidance", "domainList" : [ "financial-conduct-authority", "financial-ombudsman-service", "treating-customers-fairly", "vulnerable-customer-guidance" ], "domainSpecificKnowledge" : [ "Financial Conduct Authority", "Financial Ombudsman Service", "Treating Customers Fairly", "Vulnerable Customer guidance" ], "communicationSkills" : "Written responses; Professional summaries", "continuousLearning" : "Training and knowledge development", "problemSolvingSkills" : "Systematic thought processes", "qualificationsBasic" : "Demonstrate understanding of TCF, FCA, FOS, Excellent oral and written communications, Ability to demonstrate systematic thought processes, Plan and manage own workload, Customer focus, Experience in complaints handling, High level of emotional intelligence, Resilience, Ability to cope under pressure, Meet strict deadlines", "qualificationsPreferred" : "Financial services complaints handling experience", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Job Title: Customer Resolutions Specialist Closing Date: 4 June 2026 About us At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear, we support you for being you. Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our customers and our colleagues. We ensure that everyone has an equal opportunity to learn and develop. We want to celebrate your individuality, embrace your personality and welcome you into our culture. It’s the differences of our colleagues that enable us to thrive. We believe our backgrounds, skills and cultures contribute to our shared culture and help us deliver outstanding Customer Experience. Inclusion is the driving force behind our ethos. At MBFS, we are committed to being a Menopause Friendly Employer. We offer wellbeing support options and resources to assist if you are directly affected by the Menopause, or are supporting someone who is going through the Menopause. How you’ll play your part In this role, you will manage the investigation, resolution and outcome of expressions of dissatisfaction (complaints) from Customers of Mercedes-Benz Financial Services UK Limited (MBFS). This opportunity requires you to handle an extensive variety of complaint cases related scenarios, company systems and processes whilst being fully compliant with relevant legislation including but not limited to Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS), Treating Customers Fairly (TCF) and relevant Vulnerable Customer guidance. Main Accountabilities Undertaking fair, consistent, prompt and thorough investigations of written and verbal complaints cases in accordance with MBFS guidance and case handling rules. Use of judgement to ensure fair and appropriate Customer outcomes within relevant limit of authority. Production of high quality written final responses and providing comprehensive, professional summaries and updates on progress to the relevant stakeholders (when required). Required to evaluate Customer circumstance, inconvenience and distress in order to achieve an appropriate resolution from a wide range of potential options including but not limited to goodwill payments, write offs and non-monetary compensation. Negotiate on a regular basis with relevant business areas including external parties in order to reach an appropriate multi-partite resolution ensuring the best outcome for the customer. Manage the diagnostic and triage processes across multiple channels in order to effectively categorise, route and prioritise cases. Manage cases by accurately reporting and logging all actions through company systems in order to support root cause analysis and reporting requirements. Accountable for sending all regulated correspondence to the customer within FCA timelines (e.g. acknowledgement letter, holding letter and final response letter). About you Demonstrate understanding of all relevant aspects of legislation/requirements including but not limited to TCF, FCA, FOS and relevant vulnerable customer guidance. Excellent oral and written communications. Ability to demonstrate systematic thought processes and plan and manage own workload/delivery. Strong customer focus. Experience of working in a complaints handling environment, either within financial services or another industry type. Good attention to detail. High level of emotional intelligence and resilience. Ability to cope under pressure and meet strict deadlines. What’s in it for you? We’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you. We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme, Mental Health First Aiders and the Inclusion Advocates as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential. Through the doors of Mercedes-Benz Financial Services, you’ll find a passionate team working to put our customers first. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity to learn and develop. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What’s next?   Please apply online via Taleo. Remember to include a copy of your CV too. You’ll be asked a series of questions through the online application process, including one seeking confirmation that you have discussed your application for this position with your Line Manager. The Mercedes-Benz recruitment process reflects our obligations under relevant UK legislation. Whilst all applications from across Mercedes-Benz and Daimler globally are carefully considered, unless otherwise stated, we are only able to progress applications from candidates who have the right to work in the United Kingdom. Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us at careers@mercedes-benz.com for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Mercedes-Benz Group AG at the following address: Mercedes-Benz Group AG, HPC E600, 70546 Stuttgart, data.protection@mercedes-benz.com. Mercedes-Benz Financial Services UK Limited", "summaryDescription" : "Customer Resolutions Specialist at Mercedes-Benz Financial Services. Skills: Complaint resolution, Customer dissatisfaction management. Manage investigation of complaints. Resolve complaints", "createdAt" : "2026-06-14T21:53:15.826", "lastUpdated" : "2026-06-15T22:40:51.587", "ingestTimestamp" : "2026-06-14T21:53:15.826", "mongoId" : "6a191e7758b93c861e39f6d5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Complaint investigation", "Customer outcome evaluation", "Case logging", "Correspondence sending", "Complaint resolution", "Customer dissatisfaction management", "Case handling", "Root cause analysis", "Financial Conduct Authority", "Financial Ombudsman Service", "Treating Customers Fairly", "Vulnerable Customer guidance" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 524.88275, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b0874d8ee00a090fd64", "title" : "Electrical Engineer- Warranty and Quality", "company" : "LG Magna e-Powertrain USA, Inc.", "industry" : "Manufacturing", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Electrical Engineer in Troy, United States, adjusted for mid-seniority and the automotive industry." }, "location" : "Troy, MI", "locations" : [ "Troy", "MI" ], "timestamp" : "2026-06-15T10:01:42.937", "fingerprint" : "8006468bdaa2b9f5c6c6a7f3c3816ebd8f52d18063eb1750f2e9f7b6dafa118a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lgelectronics/jobs/5253699008", "externalId" : "5253699008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Troy", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.6055893,-83.1499304" } ], "locationText" : "Troy, Michigan, United States", "technicalSkills" : "Electrical Engineering, Electronics Engineering, Mechatronics Engineering, Test Engineering, Quality Engineering, Process improvement, Quality system, APQP, PPAP, FMEA, SPC, PCBA", "professionalSkills" : [ "Problem solving", "Analytics", "Organizational skills", "Stakeholder management", "Risk identification", "Escalation" ], "hardSkillsList" : [ "Root Cause Analysis", "Process improvement", "Quality engineering methodologies", "Quality system", "APQP", "PPAP", "FMEA", "SPC" ], "hardSkills" : [ { "name" : "Root Cause Analysis", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Quality engineering methodologies", "level" : "intermediate" }, { "name" : "Quality system", "level" : "intermediate" }, { "name" : "APQP", "level" : "intermediate" }, { "name" : "PPAP", "level" : "intermediate" }, { "name" : "FMEA", "level" : "intermediate" }, { "name" : "SPC", "level" : "intermediate" } ], "majorSkills" : "Warranty analysis, Root cause analysis, Quality engineering, Electrical engineering", "majorSkillsList" : [ "Warranty analysis", "Root cause analysis", "Quality engineering", "Electrical engineering" ], "coreResponsibilities" : "Manage customer's warranty center operations, Ship/receive returned e-PT components, Analyze returned components, Investigate root causes, Troubleshoot defective parts, Repair defective parts, Refurbish defective parts, Validate with chamber/TAS, Test EOL equipment, Maintain test EOL equipment, Manage Charger/Discharger, Manage Leak Tester, Oversee quality issues for e-PT components, Provide field support, Act as Plant Liaison, Manage RMA process, Analyze warranty claims, Determine root cause of product returns, Perform tear down analysis, Perform failure analysis, Conduct SWAP testing with sub-suppliers, Trace issues with sub-suppliers, Lead APQP activities, Coordinate PPAP documentation, Lead response to emerging quality issues, Track containment activities, Perform containment activities, Communicate quality concerns with customer, Communicate quality concerns with internal teams, Lead PRR investigations, Identify potential root cause of failed parts, Prepare technical reports, Collect data for reports, Analyze data for reports, Summarize data for reports, Provide recommendations in reports, Report quality status internally, Report quality status to customer, Use PRTS for reporting, Use 5 Phase for reporting, Use GQTS for reporting, Use 8D methodologies for reporting", "teamCollaboration" : "Internal teams; Overseas teams; Customer communication", "projectManagementSkills" : [ "APQP", "PPAP", "8D methodologies" ], "domainKnowledge" : "e-PT components; Inverter; Convertor; Motor; Electric vehicle industry; e-Mobility solution", "domainList" : [ "e-pt-components", "inverter", "convertor", "motor", "electric-vehicle-industry", "e-mobility-solution" ], "domainSpecificKnowledge" : [ "e-PT components", "Inverter", "Convertor", "Motor", "Electric vehicle industry", "e-Mobility solution" ], "toolProficiency" : [ "Chamber", "TAS", "EOL equipment", "Charger/Discharger", "Leak Tester", "PRTS", "5 Phase", "GQTS" ], "communicationSkills" : "Written communication; Verbal communication; Technical reports", "documentationSkills" : "PPAP documentation; Technical reports", "problemSolvingSkills" : "Root Cause Analysis; Troubleshooting; Problem solving; Analytics; Failure analysis", "specialRequirements" : "Authorized to work in US, No work visa sponsorship", "qualificationsBasic" : "Bachelor's degree in Electrical, Electronics or Mechatronics Engineering, Minimum of 5 years of Electrical/ Electronics Application or Test Engineering, Skill in Quality Engineering, Root Cause Analysis, Experience in process improvement and quality engineering methodologies, Knowledge of Quality system (TS16949), Knowledge of APQP, PPAP, FMEA, SPC, Understanding of electrical printed circuit board assembly (PCBA), Ability in problem solving and analytics, Expert written / verbal communication, Advanced organizational skills, Ability to effectively manage stakeholder relationships, Ability to identify risks and escalate appropriately, Ability to work under pressure to meet deadlines, Superior attention to detail, Ability to learn quickly, Willingness and flexibility to learn and adapt to company working culture and processes", "workSiteFlexibility" : "Onsite", "rawDescription" : "Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, \"Jeong-do Management,\" embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. LG Magna e-Powertrain USA, Inc. is a newly established US subsidiary headquartered in South Korea, formed through a joint venture by LG Electronics Vehicle Solution and Magna International, created to bring new synergies based on LG’s electric vehicle component capabilities and Magna’s experience in the traditional automotive industry. Located in Southeast Michigan, LG Magna USA provides engineering, sales, and quality solutions for developing various electric vehicle products such as drive motors, power conversion devices, and related integrated systems. LG Magna USA, as part of the global LG Magna team, strives to become the global No.1 e-Mobility solution partner by providing the highest value technologies and products, securing profitable growth together with customers, and contributing to a sustainable society. Our team takes pride in driving progress by developing innovative solutions for electric vehicle industry customers. Powered by a culture of passion, teamwork, customer focus, initiative, and creativity, we are pushing the boundaries every day. With the philosophy that \"people are the source of corporate competitiveness,\" we are committed to actively seeking out top talent and investing in career growth and development to retain exceptional people. We invite people to join our mission to create innovative solutions leading the trend in creating an eco-friendly, clean future through the electric vehicle industry, to drive a better life. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visa. Overall Responsibilities: Our Electrical Engineer supporting our Quality Warranty team is a collaborative and highly impactful role that will be responsible as a direct contact person in the all the quality area for e-PT components (Inverter, Convertor and Motor) returned from the customer plant, including analyzing, repairing, and identifying root causes. Major Tasks Listed Below: Responsible to management of Customer’s warranty center operations: shipping/receiving returned e-PT components from Customer warehouse/ plants. analyzing, root investigation, troubleshooting, and repair/refurbishing the defective parts validation with chamber/TAS and test EOL equipment Maintain and manage test equipment; EOL, Charger/Discharger, Leak Tester, etc. Oversee all quality issues for e-PT components including field support, Plant Liaison and RMA process management. Analyzes all warranty claims to determine root cause of product returns. Perform tear down and failure analysis of returned product to determine root causes. Conduct SWAP testing with tracked removed parts with sub-suppliers to trace issues. Lead APQP activates and coordinates PPAP documentation (PFD, PCP, PFMEA) for customer approval. Lead the response to emerging quality issues by tracking and performing containment activities. communication effectively with customer and internal teams (locally and overseas) regarding quality concerns Lead Product Review Report (PRR) investigations to identify potential root cause of failed parts. Prepare technical reports by collecting, analyzing, and summarizing data with recommendations. Report quality status internally (locally and overseas) and to the customer, using PRTS, 5 Phase, GQTS, 8D methodologies. Required Qualifications: Bachelor’s degree in Electrical, Electronics or Mechatronics Engineering Minimum of 5 years of Electrical/ Electronics Application or Test Engineering Skill in Quality Engineering Root Cause Analysis Experience in process improvement and quality engineering methodologies Knowledge of Quality system (TS16949) and APQP, PPAP, FMEA, SPC, etc. Understanding of electrical printed circuit board assembly (PCBA) Ability to interpret and create electrical schematics. Ability to travel up to 10% to customers, warehouse required. Ability to use independent judgment and exercise discretion while performing job tasks. Ability to occasionally lift and manipulate (bending, twisting,) with physical dexterity parts up to 60 lbs. and to stand and/or stoop for extended periods of time. Preferred Qualifications: Technical Knowledge of automotive electronics Experienced in Electrical Vehicle components such (Inverter, Converter, Motor, etc.) Certified Quality Engineer (CQE) or Certified Reliability Engineer (CRE) Ability to read and understand programming languages such as C Languages, Visual Basic, and/or others. Knowledge of OEM quality related processes and requirements Ability to be self-driven and results-oriented with a keen sense of initiative to tackle complex tasks. Advanced skills in problem solving and analytics. Expert written / verbal communication. Advanced organizational skills and the ability to effectively manage stakeholder relationships. Ability to identify risks and escalate appropriately. Ability to work under pressure to meet deadlines. Superior attention to detail. Ability to learn quickly with the willingness and flexibility to learn and adapt to company working culture and processes. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visa. Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.", "summaryDescription" : "Electrical Engineer- Warranty and Quality at LG Magna e-Powertrain USA, Inc.. Skills: Warranty analysis, Root cause analysis, Quality engineering, Electrical engineering. Manage customer's warranty center operations. Ship/receive returned e-PT components", "postedDate" : "2026-06-14T09:30:26.786", "createdAt" : "2026-06-14T09:30:26.786", "lastUpdated" : "2026-06-15T10:01:42.937", "ingestTimestamp" : "2026-06-14T09:30:26.786", "mongoId" : "6a2c6b0874d8ee00a090fd64", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Root Cause Analysis", "Process improvement", "Quality engineering methodologies", "Quality system", "APQP", "PPAP", "FMEA", "SPC", "Warranty analysis", "Root cause analysis", "Quality engineering", "Electrical engineering", "Problem solving", "Analytics", "Organizational skills", "Stakeholder management", "Risk identification", "Escalation", "8D methodologies", "e-PT components", "Inverter", "Convertor", "Motor", "Electric vehicle industry", "e-Mobility solution", "Chamber", "TAS", "EOL equipment", "Charger/Discharger", "Leak Tester", "PRTS", "5 Phase", "GQTS" ], "skillCount" : 33, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 516.3125, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c601274d8ee00a08f112d", "title" : "Sales Expert - Reviewer", "company" : "Vetto", "salary" : { "min" : 45.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "São Paulo, São Paulo, Brazil", "locations" : [ "São Paulo", "São Paulo", "Brazil" ], "timestamp" : "2026-06-15T01:38:12.256", "fingerprint" : "bc84a59e29b513b9631dbadcc935618805c4fa3eb7b9e3c94a795a77e0be8572", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vetto/jobs/4118314009", "externalId" : "4118314009", "structuredLocations" : [ { "city" : "São Paulo", "state" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "São Paulo, São Paulo, Brazil", "professionalSkills" : [ "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Thought process", "Diagnosing skills" ], "majorSkills" : "Sales expertise, Client engagement", "majorSkillsList" : [ "Sales expertise", "Client engagement" ], "coreResponsibilities" : "Answer quick questions, Review real case scenarios", "problemSolvingSkills" : "Diagnosing skills", "qualificationsBasic" : "Frontline salespeople experience, Account Executives experience, Sales Consultants experience, Store Managers experience, Sales Managers experience, Sales Coaches experience, Team Leads experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re recruiting (frontline salespeople, account executives, store managers, and sales coaches) to join a project as Shopping Experts. Your role in this selection form is to answer some quick questions so we can know how is your thought process, assess your diagnosing skills and create a clear profile on how you fit our projects. ## \uD83D\uDC64 Who can apply - Frontline salespeople (in-store or inside sales) - Account Executives / Sales Consultants - Store or Sales Managers - Sales Coaches or Team Leads ## \uD83E\uDDE9 Selection In this application, you will answer questions following the instructions below. If selected, you will be invited to review real case scenarios as part of the project. ## \uD83E\uDD11 Refer People -> Earn Money If you were referred by someone, please enter that person’s name and phone number in the Referrer field bellow. If you’d like to refer someone, you can earn $20 USD for each approved referral. To participate, go to the Opportunities page on the platform (https://work.vetto.ai/opportunities) and click “Refer & Earn” to share your personal referral link. ## Make sure applications are submitted by Friday, February 20 to be eligible for referral rewards. ## \uD83D\uDCB0 Compensation Payment will be US$ 30 per approved task, converted and paid in your local currency. Each task takes approximately 40 minutes, which corresponds to an effective rate of about US$ 45 per hour.", "summaryDescription" : "Sales Expert - Reviewer at Vetto. Skills: Sales expertise, Client engagement. Answer quick questions. Review real case scenarios", "postedDate" : "2026-06-12T22:29:07.503", "createdAt" : "2026-06-12T22:29:07.503", "lastUpdated" : "2026-06-15T01:38:12.256", "ingestTimestamp" : "2026-06-12T22:29:07.503", "mongoId" : "6a2c601274d8ee00a08f112d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 93600, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Sales expertise", "Client engagement", "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Thought process", "Diagnosing skills" ], "skillCount" : 8, "jobCategory" : "finance", "jobSubcategory" : "finance", "dataQualityScore" : 0.7777778, "_score" : 515.69867, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "68c2e437f8b1b0376634c871", "title" : "SW Development Manager, Trainium Manufacturing, Quality and Reliability", "company" : "Annapurna Labs", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 166400.0, "max" : 287700.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, Texas, USA", "locations" : [ "Austin, Texas, USA" ], "timestamp" : "2026-06-15T04:22:55.748", "fingerprint" : "173a5161282cbb38cde153d4eee498b533189fff74ee73b0f173edba476a7114", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3072626/apply", "externalId" : "36abfd36-5daf-4b73-9d2d-f54ebbf3ec43", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Machine Learning, AI hardware, Software development, Firmware development, Hardware development, System design", "professionalSkills" : [ "Manufacturing test", "Data automation", "Test coverage", "Validation methodologies", "High volume manufacturing", "Quality assurance", "Reliability engineering" ], "hardSkillsList" : [ "Test development", "Deployment automation", "Diagnostic mechanisms", "Yield analysis", "Hardware/software co-design" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Test development", "level" : "intermediate" }, { "name" : "Deployment automation", "level" : "intermediate" }, { "name" : "Diagnostic mechanisms", "level" : "intermediate" }, { "name" : "Yield analysis", "level" : "intermediate" }, { "name" : "Hardware/software co-design", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Manufacturing test, Data automation, Quality and reliability, AI products", "majorSkillsList" : [ "Manufacturing test", "Data automation", "Quality and reliability", "AI products" ], "coreResponsibilities" : "Scale and manage manufacturing test team, Scale and manage data automation engineers, Drive test coverage improvement strategies, Develop manufacturing validation methodologies, Develop validation infrastructures, Collaborate with Manufacturing engineering, Collaborate with Quality and Reliability, Collaborate with HW design teams, Collaborate with Fleet Operations teams, Collaborate with Infrastructure teams, Ensure delivery of high quality systems, Own test deployment schedules, Report key performance indicators, Monitor global high volume manufacturing sites, Monitor global vendors, Collaborate with global teams, Provide technical mentoring", "teamCollaboration" : "Manufacturing engineering teams; Quality and Reliability teams; HW design teams; Fleet Operations teams; Infrastructure teams; ODM/CM manufacturing sites; AWS data centers; Global teams", "projectManagementSkills" : [ "Test deployment schedules", "Reporting" ], "domainKnowledge" : "AI products; Machine Learning Acceleration; Hardware/software co-design; Cloud Services; Manufacturing test FW/SW", "domainList" : [ "ai-products", "machine-learning-acceleration", "hardware-software-co-design", "cloud-services", "manufacturing-test-fw-sw" ], "domainSpecificKnowledge" : [ "AI products", "Machine Learning Acceleration", "Hardware/software co-design", "Cloud Services", "Manufacturing test FW/SW" ], "toolProficiency" : [ "Test automation frameworks" ], "communicationSkills" : "Technical designs; Product strategy", "continuousLearning" : "Mentorship programme; Leadership development", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "specialRequirements" : "24x7 operations", "outcomesObjectives" : "Deliver high quality systems; Ensure high efficiency operations", "qualificationsBasic" : "3+ years engineering team management, 7+ years working within engineering teams, 3+ years designing or architecting systems, Knowledge of engineering practices, Experience partnering with product management, 3+ years high volume manufacturing environments, Bachelor's or Master's degree", "qualificationsPreferred" : "Experience communicating with users, Experience recruiting and hiring engineers, Experience with statistical yield analysis, Experience with ML/AI hardware systems, Familiarity with server environments, Knowledge of hardware/software co-design, Experience with test automation frameworks", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world. In Annapurna Labs we are at the forefront of hardware/software co-design not just in Amazon Web Services (AWS) but across the industry. The Trainium Manufacturing, Quality and Reliability (MQR) Team is part of AWS Annapurna Labs responsible for the end to end manufacturing and deployment of these cutting edge AI products and system designs for the world’s largest Cloud Services provider. The MQR team is looking for candidates interested in leading the manufacturing test team responsible for developing and deploying manufacturing test FW/SW content to our global manufacturing lines. The scope of this role includes working closely with the HW design teams to identify, define and develop test content while building scalable deployment, data automation and diagnostic mechanisms to ensure high efficiency operations across our global manufacturing partner sites. You’ll provide leadership in the application of new technologies to large scale deployments in a continuous effort to deliver a world-class customer experience. This is a fast-paced, intellectually challenging position, and you’ll work with thought-leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve our products' performance, quality and cost. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today. Key job responsibilities As a Test Development manager, you are responsible for working with the Lead Manufacturing Test Engineer to identify key test coverage gaps based on manufacturing and fleet performance for the current and next generation Machine Learning Acceleration (MLA) product family. You will lead the team to deliver solutions addressing these needs. Key responsibilities include * Scale and manage a team of manufacturing test and data automation engineers * Drive test coverage improvement strategies * Develop manufacturing validation methodologies and infrastructures * Collaborate with Manufacturing engineering, Quality and Reliability, HW design, Fleet Operations and Infrastructure teams teams to ensure delivery of high quality systems to ODM/CM manufacturing sites and AWS data centers * Own test deployment schedules and periodic reporting of key performance indicators * Closely monitor global high volume manufacturing sites/vendors * Collaborate with global teams to provide 24x7 operations * Provide technical mentoring for the team. About the team AWS is the world’s leading and most trusted provider of virtualized public cloud utility services. We offer our global IT customer base who span private, corporate and government sectors, over 100 fully featured, integrated services in Gen AI, compute, storage, database, analytics, mobile, Internet of Things (IOT) and enterprise applications. AWS operates a worldwide fleet of interconnected enterprise data centers at hyperscale to deliver the capacity that powers our customers IT infrastructure which enables their ability to concentrate on core competencies through agility and operational efficiency. To learn more about AWS, visit https://aws.amazon.com AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services. Annapurna Labs is a wholly owned subsidiary of AWS, focused on developing custom silicon and servers including the Nitro, Graviton, Inferentia, and Trainium families of processors. Machine Learning Annapurna (MLA) functions as a vertically integrated team including software, firmware, hardware, and silicon design in a single organization. We are the Trainium Servers and Systems organization under MLA focused on Hardware Development, Software Development, Fleet Ops Systems, and Manufacturing, Quality, and Reliability. This position is in the Manufacturing, Quality and Reliability team. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and leadership development. We care about your career growth and strive to assign projects that help our team members develop your leadership and technical expertise so you feel empowered to take on more complex tasks in the future. Basic Qualifications: - 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - 3+ years experience working with high volume manufacturing environments - Bachelor's or Master's degree in electrical engineering, computer engineering, computer science or equivalent Preferred Qualifications: - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software and Hardware Engineers to improve their skills, and make them more effective - Experience with statistical yield analysis - Experience working in high-volume manufacturing environments, particularly with ODM/CM partners - Experience implementing and maintaining test solutions at scale - Experience with ML/AI hardware systems and accelerators - Familiarity with server and data center environments - Knowledge of hardware/software co-design and validation techniques - Experience with continuous integration and test automation frameworks Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "SW Development Manager, Trainium Manufacturing, Quality and Reliability at Annapurna Labs. Skills: Manufacturing test, Data automation, Quality and reliability, AI products. Scale and manage manufacturing test team. Scale and manage data automation engineers", "postedDate" : "2026-06-13T03:16:50.530", "createdAt" : "2026-06-13T03:16:50.530", "lastUpdated" : "2026-06-15T04:22:55.748", "ingestTimestamp" : "2026-06-13T03:16:50.530", "mongoId" : "68c2e437f8b1b0376634c871", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3072626/apply", "salaryAnnualMin" : 166400, "salaryAnnualMax" : 287700, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Test development", "Deployment automation", "Diagnostic mechanisms", "Yield analysis", "Hardware/software co-design", "Leadership", "Mentoring", "Manufacturing test", "Data automation", "Quality and reliability", "AI products", "Test coverage", "Validation methodologies", "High volume manufacturing", "Quality assurance", "Reliability engineering", "Test deployment schedules", "Reporting", "Machine Learning Acceleration", "Cloud Services", "Manufacturing test FW/SW", "Test automation frameworks" ], "skillCount" : 22, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 512.65076, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2cb09674d8ee00a09da6bb", "title" : "Satellite Quality and Test Technician", "company" : "Lynk Global", "industry" : "Engineering", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Satellite Quality and Test Technician in Chantilly, United States, with 2+ years of experience, adjusted for industry and company size." }, "location" : "Lynk US Headquarters", "locations" : [ "Lynk US Headquarters", "Chantilly, VA" ], "timestamp" : "2026-06-15T09:44:34.693", "fingerprint" : "962468a53c71f098c00cfc126dba031058da5366995a0e79a8562c23267c099e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lynk/7d9ccf57-6a66-424b-a23d-94d8b9e48a66/application", "externalId" : "7d9ccf57-6a66-424b-a23d-94d8b9e48a66", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chantilly", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8852190,-77.4486772" } ], "locationText" : "Chantilly, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "technicalSkills" : "RF testing, Spectrum analyzers, Network analyzers, Oscilloscopes", "professionalSkills" : [ "Quality specifications review", "Technical design review", "Test plan execution" ], "hardSkillsList" : [ "Component testing", "Subsystem testing", "Environmental testing", "Mechanical QA", "Electrical QA", "Wiring harness construction", "Mechanical support construction", "Tool maintenance", "Equipment maintenance" ], "hardSkills" : [ { "name" : "Component testing", "level" : "intermediate" }, { "name" : "Subsystem testing", "level" : "intermediate" }, { "name" : "Environmental testing", "level" : "intermediate" }, { "name" : "Mechanical QA", "level" : "intermediate" }, { "name" : "Electrical QA", "level" : "intermediate" }, { "name" : "Wiring harness construction", "level" : "intermediate" }, { "name" : "Mechanical support construction", "level" : "intermediate" }, { "name" : "Tool maintenance", "level" : "intermediate" }, { "name" : "Equipment maintenance", "level" : "intermediate" } ], "majorSkills" : "Quality assurance, Test technician, Satellite systems", "majorSkillsList" : [ "Quality assurance", "Test technician", "Satellite systems" ], "coreResponsibilities" : "Perform testing and inspections, Perform component level testing, Perform subsystem and flight testing, Perform environmental testing, Perform mechanical QA inspections, Perform electrical QA inspections, Construct wiring harnesses, Construct mechanical support equipment, Identify electrical modifications, Identify mechanical modifications, Propose rework, Review quality specifications, Review technical design documents, Provide feedback, Review test plans, Execute test plans, Maintain test equipment, Maintain certifications on tools", "domainKnowledge" : "Satellite systems; Spacecraft hardware", "domainList" : [ "satellite-systems", "spacecraft-hardware" ], "domainSpecificKnowledge" : [ "Satellite systems", "Spacecraft hardware" ], "toolProficiency" : [ "3D printers", "Machine tools", "Torque wrenches", "Precision tools" ], "specialRequirements" : "ITAR requirements", "qualificationsBasic" : "2+ years experience, Ability to use standard electronic assembly tools, Ability to perform soldering, Ability to use standard fabrication equipment, Ability to use standard electronic and environmental test equipment", "qualificationsPreferred" : "High school diploma or equivalent experience, Technical Associate degree equivalent", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Lynk Global Lynk is the inventor of satellite direct to device or D2D technology, and has the world’s only commercial license from the FCC to operate a commercial D2D system. Today, Lynk allows mobile network operators' subscribers to send and receive text messages to and from space via standard unmodified, mobile devices. Lynk’s service has been tested and proven on all seven continents, has regulatory approvals in more than 30 countries and is currently being deployed commercially based on more than 40 MNO commercial service contracts covering approximately 50 countries. Our technology will enable all 8 billion people on the planet to stay connected with the existing standard phone in their pocket. Everywhere. No matter what. By joining Lynk, you will have the opportunity to directly touch the lives of billions. Your mission will be to bring mobile broadband to billions, pull hundreds of millions out of poverty, and save countless lives. Core Responsibilities The Satellite Quality & Test Technician will perform testing and inspections on ground and flight systems, subsystems, and components in a rapid pace development environment where documentation and guidance may be limited. This includes: - Component level testing to include electrical power and baseline performance, mechanical fit checks and helicoil inspections, and RF testing. - Subsystem and flight testing, including RF performance, signal loss, power, and performance. - Environmental testing including component and subsystem level vibration, thermal, vacuum. - Mechanical QA inspections using schematics, drawings, and oral instructions. - Electrical QA inspections using schematics, drawings, and oral instructions. - Constructing wiring harnesses and other support equipment to aid test campaigns. - Constructing mechanical support equipment and fixtures to aid test campaigns. - Identifying and proposing electrical or mechanical modifications, rework. - Reviewing quality specifications and technical design documents to provide timely and meaningful feedback. - Review and execute detailed test plans. - Maintain test equipment such as spectrum analyzers, network analyzers, and oscilloscopes. - Maintain and keep certifications on tools and equipment such as, torque wrenches, precision tools, etc. Qualifications - High school diploma, or equivalent experience/combined education; specialized technical training equivalent to a technical Associate degree is preferred. - 2+ years of experience performing assigned related technical tasks or similar. - Ability to use standard electronic assembly tools and materials. - Ability to perform soldering to standards required for spacecraft flight hardware. - Ability to use standard fabrication equipment such as 3D printers and machine tools. - Ability to use standard electronic and environmental test equipment. ITAR REQUIREMENTS To comply with U.S. Government export control regulations (ITAR), applicants must be one of the following: (i) a U.S. citizen or national, (ii) a lawful permanent resident (green card holder), (iii) a refugee under 8 U.S.C. § 1157, or (iv) an asylee under 8 U.S.C. § 1158. Individuals who do not meet these criteria must be eligible to obtain the necessary authorizations from the U.S. Department of State. For more information, please refer to the ITAR guidelines. Learn about ITAR here. https://www.pmddtc.state.gov/ddtc_public?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987 LOCATION: Chantilly, VA", "summaryDescription" : "Satellite Quality and Test Technician at Lynk Global. Skills: Quality assurance, Test technician, Satellite systems. Perform testing and inspections. Perform component level testing", "createdAt" : "2026-06-14T04:17:11.304", "lastUpdated" : "2026-06-15T09:44:34.693", "ingestTimestamp" : "2026-06-14T04:17:11.304", "mongoId" : "6a2cb09674d8ee00a09da6bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Component testing", "Subsystem testing", "Environmental testing", "Mechanical QA", "Electrical QA", "Wiring harness construction", "Mechanical support construction", "Tool maintenance", "Equipment maintenance", "Quality assurance", "Test technician", "Satellite systems", "Quality specifications review", "Technical design review", "Test plan execution", "Spacecraft hardware", "3D printers", "Machine tools", "Torque wrenches", "Precision tools" ], "skillCount" : 20, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 512.33075, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a5dc274d8ee00a061a2d1", "title" : "Dispute Resolution Specialist", "company" : "Upgrade", "industry" : "Financial Services", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Dispute Resolution Specialist in Atlanta, United States, with 3+ years of experience in the FinTech industry." }, "location" : "Atlanta", "locations" : [ "Atlanta" ], "timestamp" : "2026-06-14T08:55:46.964", "fingerprint" : "ab444b49621a11b475d3130bcd61aa5c35c5cb4ca942114379ac014265416634", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/upgrade/jobs/4703544005", "externalId" : "4703544005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "experienceMinYears" : 3, "technicalSkills" : "Google Suite, Excel, Jira, Tableau", "professionalSkills" : [ "Dispute investigation", "Risk mitigation", "Loan servicing", "Fraudulent activity identification", "Business error identification", "Service gap identification", "Speculative complaint management", "Refund discrepancy resolution" ], "hardSkillsList" : [ "Billing processes", "Collections processes", "Transaction analysis", "Evidence review", "Cash reconciliation", "Entry adjustments" ], "softSkillsList" : [ "Adaptability", "Attention to detail", "Creativity", "Critical thinking", "Integrity" ], "hardSkills" : [ { "name" : "Billing processes", "level" : "intermediate" }, { "name" : "Collections processes", "level" : "intermediate" }, { "name" : "Transaction analysis", "level" : "intermediate" }, { "name" : "Evidence review", "level" : "intermediate" }, { "name" : "Cash reconciliation", "level" : "intermediate" }, { "name" : "Entry adjustments", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Attention to detail" }, { "name" : "Creativity" }, { "name" : "Critical thinking" }, { "name" : "Integrity" } ], "majorSkills" : "Dispute resolution, Customer service, Risk management", "majorSkillsList" : [ "Dispute resolution", "Customer service", "Risk management" ], "coreResponsibilities" : "Communicate with customers, Communicate with merchants, Review disputes, Investigate disputes, Deliver exceptional customer service, Comply with Reg-E timeframes, Identify patterns, Identify trends, Escalate suspicious activity, Prepare investigation narratives, Explain activity, Explain risks, Explain reasoning, Partner with key stakeholders, Manage business properly, Handle incoming cash, Handle reconciliations, Handle entry adjustments, Resolve refund discrepancies", "teamCollaboration" : "Cross-functional teams; Merchant operations department", "domainKnowledge" : "Financial products; Consumer credit; Debit and credit transactions; Reg-E timeframes", "domainList" : [ "financial-products", "consumer-credit", "debit-and-credit-transactions", "reg-e-timeframes" ], "domainSpecificKnowledge" : [ "Financial products", "Consumer credit", "Debit and credit transactions", "Reg-E timeframes" ], "toolProficiency" : [ "Google Suite", "Excel", "Jira", "Tableau" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Investigation narratives", "continuousLearning" : "Professional growth; Development opportunities", "innovationCreativity" : "Finding solutions quickly", "problemSolvingSkills" : "Decision making; Exercise authority", "qualificationsBasic" : "3+ years customer service experience, Fundamental understanding of billing, Fundamental understanding of collections, Fundamental understanding of transactions, Proficiency with computer software, Proficiency with Google Suite, Proficiency with Excel, Proficiency with Jira, Proficiency with Tableau", "qualificationsPreferred" : "Experience in dispute resolution", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal. We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people. About the Role: The Dispute Resolution Specialist is responsible for the customer dispute process involving merchant and customer projects financed using Upgrade's financing loans. Reporting to the Merchant Operations Department, this individual will play a key role in the support and operational components of the Upgrade's product strategy. The ideal candidate brings a positive and adaptable mindset to our team environment. What You’ll Do: Communicate with customers and merchants as part of the dispute investigation, resolution, collections and risk mitigation process Thoroughly review and investigate disputes including narratives, contracts, and supporting evidence, while delivering exceptional customer service and complying with Reg-E timeframes Identify patterns and trends involving potential fraudulent activity or loan servicing issues and proactively escalates potentially suspicious activity including high risk customers and merchants for further review Prepare detailed investigation narratives that clearly explain the activity, risks, and reasoning for the disposition of a case Partner with key stakeholders to ensure that they are managing the business properly with reference to speculative complaints, genuine business errors or service gaps Handle incoming cash reconciliations, entry adjustments, identifying and resolving refund discrepancies What We Look For: 3+ years of experience in a customer service role or equivalent role Fundamental understanding of billing and collections processes as well as transactions involving debits and credits Outstanding proficiency in written and verbal communication Excellent organizational and time management skills Strong attention to detail and ability to spot errors or inconsistencies Demonstrated creativity in finding solutions quickly in response to customer and business demand Critical thinker with an ability to independently make decisions and exercise authority within established guidelines and limits Entrepreneurial mindset, as a start-up, we are growing quickly and you may need to adapt to changing policies and procedures while maintaining high-quality work output Proficiency with computer software (Google Suite, Excel, Jira,Tableau) Team player mentality with a high level of integrity What We Offer You: Competitive salary and stock option plan 100% paid coverage of medical, dental and vision insurance Flexible PTO Competitive 401(k) and RRSP program Opportunities for professional growth and development Paid parental leave Health & wellness initiatives #LI-Hybrid For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.", "summaryDescription" : "Dispute Resolution Specialist at Upgrade. Skills: Dispute resolution, Customer service, Risk management. Communicate with customers. Communicate with merchants", "postedDate" : "2026-06-11T20:38:49.218", "createdAt" : "2026-06-11T20:38:49.218", "lastUpdated" : "2026-06-14T08:55:46.964", "ingestTimestamp" : "2026-06-11T20:38:49.218", "mongoId" : "6a2a5dc274d8ee00a061a2d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Billing processes", "Collections processes", "Transaction analysis", "Evidence review", "Cash reconciliation", "Entry adjustments", "Adaptability", "Attention to detail", "Creativity", "Critical thinking", "Integrity", "Dispute resolution", "Customer service", "Risk management", "Dispute investigation", "Risk mitigation", "Loan servicing", "Fraudulent activity identification", "Business error identification", "Service gap identification", "Speculative complaint management", "Refund discrepancy resolution", "Financial products", "Consumer credit", "Debit and credit transactions", "Reg-E timeframes", "Google Suite", "Excel", "Jira", "Tableau" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "merchant-relations-&-development-", "dataQualityScore" : 0.7777778, "_score" : 500.27136, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "68c2e43ff8b1b0376634c996", "title" : "CS Resolution Specialist ML", "company" : "Amazon Dev Center India", "industry" : "Editorial, Writing, Content Management, Customer Service, amazongo", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior CS Resolution Specialist ML at Amazon Dev Center India in Hyderabad, India, adjusted for 1-2 years of experience and the technology industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T06:27:11.934", "fingerprint" : "00ecb0b88cb710734603984deefe02fb420caa60bb925738aaec502b906f06a8", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3070907/apply", "externalId" : "bf61d3c1-d9ce-45e3-8ec1-a15e5bc4e7d8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "coreResponsibilities" : "Resolve customer issues, Answer customer questions, Maintain customer satisfaction, Work cross-functionally, Provide quick resolution, Identify recurring customer issues, Escalate to management, Recommend process improvements, Implement process improvements, Raise issues/alarms to leadership, Maintain strict confidentiality, Follow Amazon policies, Ensure compliance with procedures, Achieve quality metrics, Achieve performance metrics, Work on Core queues, Switch between functions, Drive quality, Drive productivity, Drive process improvement, Keep pace with growth, Motivate others", "teamCollaboration" : "Work with cross-functional teams", "communicationSkills" : "Writing abilities; Reading abilities; Speaking abilities", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Work in 24*7 environment, 100% work from office", "qualificationsBasic" : "Bachelor's Degree, 1-2 years experience, Proficiency in French, Proficiency in English", "qualificationsPreferred" : "Customer Obsession, Interpersonal skills, Verbal communication, Written communication, Prompt/ Quick thinker, Be Empathetic, Personable and attentive, Ability to prioritize, Ability to multitask", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon’s Just Walk Out technology started off with a vision of eliminating the need to wait in checkout queues to enhance customer experience and convenience in physical retail stores. It started off with Amazon’s Go stores, and Amazon is now expanding to share this technology with non-Amazon owned 3P stores. Check the technology out at amazon.com/go. We, CXQO’s 3P CS team, are diligently working every day to delight our customers by understanding customer issues and diving deep to provide quick resolution. We’re looking to hire Customer Service Associate, who is passionate to solve customer issues, exhibits bias for action for problem solving and takes the extra mile to engage customers. The individual will be responsible for handling customer cases and driving it to quick resolution by working with cross-functional teams. The role is based out of HYD11 Key job responsibilities 1. Resolve customer issues and answer customer questions via e-mail, SIMs and voice calls. 2. Proficient in English and French, with excellent writing/reading and speaking abilities. 3. Maintain customer satisfaction by listening calmly and responding empathetically. 4. Work cross-functionally with internal teams to provide quick resolution. 5. Identify recurring customer issues and escalate to management to find scalable root-cause fixes. 6. Recommend and implement small-scale process simplification improvements. 7. Proactively raise issues/alarms that may have an impact on core deliverables or operations to leadership. 8. Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information. 9. Ensure compliance with procedures and SLAs while achieving quality and performance metrics. 10. Work on the Core queues with willingness to switch between different functions as per business requirement. 11. Drive quality, productivity, and process improvement while keep pace with team’s growth, motivating others to meet the challenges of an extremely customer-focused and metrics driven environment. 12. Flexible to work in a 24*7 environment. 100% work from office role. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: 1. Bachelor’s Degree in any domain, preferably tech. 2. Minimum 1 -2 years’ experience in International Voice process 3. Proficiency in speaking/writing/reading French and English Preferred Qualifications: Customer Obsession, Strong interpersonal skills, Should be strong in verbal/written communication, Prompt/ Quick thinker, Be Empathetic ,Personable and attentive, Ability to prioritize and multitask Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "CS Resolution Specialist ML at Amazon Dev Center India. Resolve customer issues. Answer customer questions", "postedDate" : "2026-06-13T15:11:43.666", "createdAt" : "2026-06-13T15:11:43.666", "lastUpdated" : "2026-06-15T06:27:11.934", "ingestTimestamp" : "2026-06-13T15:11:43.666", "mongoId" : "68c2e43ff8b1b0376634c996", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3070907/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "dataQualityScore" : 0.7777778, "_score" : 499.45926, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a307f2df292fd229c055eac", "title" : "Staff Data Scientist, Discover Personalization and Quality", "industry" : "Technology", "salary" : { "min" : 225000.0, "max" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Staff Data Scientist in Mountain View, CA, adjusted for the technology industry and a large company size." }, "location" : "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]", "locations" : [ "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]", "[New York, NY, USA, [New York, NY, USA], New York, null, NY, US]" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T10:46:29.512", "fingerprint" : "1b753ce697dfd232a32fa54cf67500ba9977d28e7d9b8f4f918c6432c0ce4afb", "source" : "google", "language" : "en", "externalId" : "92402841288614598", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mountain View", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3893889,-122.0832101" } ], "locationText" : "Mountain View, California, United States", "technicalSkills" : "Python, SQL, R, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, AWS, S3, Glue, SageMaker, Athena, GCP, Vertex AI, Azure, Synapse, ML Studio, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow", "professionalSkills" : [ "Data modeling", "Statistical analysis", "Machine learning", "Experiment design", "Causal inference" ], "hardSkillsList" : [ "Data science", "Machine learning", "Statistical modeling", "Experimentation", "Causal inference" ], "hardSkills" : [ { "name" : "Data science", "level" : "intermediate" }, { "name" : "Machine learning", "level" : "intermediate" }, { "name" : "Statistical modeling", "level" : "intermediate" }, { "name" : "Experimentation", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Machine learning, Data science, Personalization, Quality", "majorSkillsList" : [ "Machine learning", "Data science", "Personalization", "Quality" ], "coreResponsibilities" : "Develop and deploy machine learning models, Design and implement experiments, Analyze data to identify trends, Build and maintain data pipelines, Collaborate with engineering teams, Communicate findings to stakeholders, Mentor junior data scientists", "teamCollaboration" : "Cross-functional teams; Engineering teams; Product teams; Stakeholders", "domainKnowledge" : "Personalization systems; Data quality frameworks; Recommendation engines; User behavior analysis", "domainList" : [ "personalization-systems", "data-quality-frameworks", "recommendation-engines", "user-behavior-analysis" ], "domainSpecificKnowledge" : [ "Personalization systems", "Data quality frameworks", "Recommendation engines", "User behavior analysis" ], "toolProficiency" : [ "Python", "SQL", "R", "Spark", "Dbt", "Snowflake", "BigQuery", "Databricks", "AWS", "GCP", "Azure", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow" ], "communicationSkills" : "Technical presentations; Data storytelling", "documentationSkills" : "Technical documentation; Model documentation", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Analytical thinking", "outcomesObjectives" : "Improve personalization algorithms; Enhance data quality; Drive product innovation", "qualificationsBasic" : "5+ years experience, Bachelor's degree", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification", "summaryDescription" : "Staff Data Scientist, Discover Personalization and Quality. Skills: Machine learning, Data science, Personalization, Quality. Develop and deploy machine learning models. Design and implement experiments", "postedDate" : "2026-06-16T01:48:49.459", "createdAt" : "2026-06-16T01:48:49.459", "lastUpdated" : "2026-06-16T10:46:29.512", "ingestTimestamp" : "2026-06-16T01:48:49.459", "mongoId" : "6a307f2df292fd229c055eac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 225000, "salaryAnnualMax" : 350000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Data science", "Machine learning", "Statistical modeling", "Experimentation", "Causal inference", "Personalization", "Quality", "Data modeling", "Statistical analysis", "Experiment design", "Personalization systems", "Data quality frameworks", "Recommendation engines", "User behavior analysis", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Python", "SQL", "R", "Spark", "Dbt", "Snowflake", "BigQuery", "Databricks", "AWS", "GCP", "Azure", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow" ], "skillCount" : 36, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Lead", "dataQualityScore" : 0.5555556, "_score" : 498.95776, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30678df292fd229cfbf1ad", "title" : "Clinical Quality and Safety Specialist (RN / PA)", "company" : "Prenuvo", "salary" : { "min" : 73600.0, "max" : 92000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Prenuvo HQ - US", "locations" : [ "Prenuvo HQ - US" ], "timestamp" : "2026-06-16T09:04:57.765", "fingerprint" : "d0125eaa73b634869f3283fca93b810e86190234c8bae469f0f9fffe791d6836", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://app.careerpuck.com/job-board/prenuvo/job/4706086005?gh_jid=4706086005", "externalId" : "4706086005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "rawDescription" : "About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again\". We are looking for a dedicated and experienced clinical professional (Registered Nurse or Physician Assistant) with a passion for quality, systemic problem-solving, and a proactive safety culture to join our team. Help reshape the world through proactive healthcare while working with cutting-edge technology and high-performing teams—join us to make a difference in people’s lives! The ideal candidate will play a critical role in ensuring the highest standards of clinical quality, patient safety, and satisfaction across the Prenuvo ecosystem. In this role, you will be a champion of our \"Proactive Care Culture\" - viewing incidents and complaints not as individual failures, but as opportunities to identify system vulnerabilities and implement actionable, lasting improvements. You will leverage your clinical background to balance clinical complaint management with proactive quality improvement (QI) initiatives. This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future). Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! What You’ll Do Clinical Complaint Management & Patient Advocacy Investigate & Resolve: Process and thoroughly investigate clinically related patient complaints. Gather additional context from patients, clinic staff, and providers as indicated. Cross-Functional Triage: Coordinate closely with radiology, patient experience, and provider teams during investigations. Triage and escalate concerns to ensure timely, empathetic, and thorough resolution. Clinical Education: Follow up directly with patients to provide clarity and education regarding their medical history, scan results, and the scope of a whole-body MRI, resolving concerns with clinical authority and empathy. Case Presentation: Prepare and present complex cases for clinical quality review, offering evidence-based recommendations for resolution and systemic prevention. Incident Review & Systems-Level Safety Analysis Systemic Event Review: Manage the internal incident reporting system. Review safety reports and compile comprehensive event summaries. Root Cause Analysis (RCA): Lead or participate in RCAs or alternative incident review systems, moving past surface-level explanations to identify underlying systems issues and latent vulnerabilities. Actionable Interventions: Translate incident findings into concrete, actionable items and interventions designed to mitigate future risks. Regulatory Compliance: Ensure all safety tracking and incident resolutions remain fully compliant with regulatory and accreditation standards. Quality Improvement (QI) & Safety Culture Drive QI Projects: Partner with multidisciplinary teams to design, implement, and evaluate targeted quality improvement projects aimed at enhancing patient safety, clinical accuracy, and operational efficiency. Trend Analysis: Monitor safety and quality data trends to proactively recommend preventative interventions before systemic issues arise. Just Culture Champion: Serve as the organizational advocate for a fair, transparent safety culture. Conduct training for clinical and administrative staff to promote psychological safety and transparent incident reporting. Data Management & Reporting Maintain Quality Records: Keep meticulous, secure records of all quality activities, complaints, and incident investigations to support data-driven decision-making. Monthly Insights: Prepare monthly quality and safety reports for leadership, highlighting key trends, loop-closure metrics, and strategic opportunities for improvement. What You’ll Bring Licensure: Current and valid multi-state licensure as a Registered Nurse (RN) or Physician Assistant (PA). Willingness and ability to become licensed in additional states as needed. Clinical Experience: Minimum of 5 years of experience in an active clinical setting. Experience in MRI services, radiology, or oncology is a strong plus. Quality & Safety Expertise: Minimum of 2 years of dedicated experience in a clinical quality, patient safety, or risk management role. Safety Culture Alignment: Deep familiarity with and commitment to proactive care culture principles, systemic risk management, and human factors in healthcare safety. Problem-Solving Mindset: Exceptional analytical skills with a proven track record of turning safety data into actionable clinical workflows. Adaptability: Comfort with (and excitement for) navigating ambiguity, scaling processes, and designing new systems in a fast-growing health-tech environment. Communication Skills: Outstanding remote communication, interpersonal, and patient education skills. Proficient in video conferencing, Slack, Google Workspace, and email. Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The base salary for this role ranges from $73,600-$92,000 in local currency, depending upon experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.", "summaryDescription" : "Clinical Quality and Safety Specialist (RN / PA) at Prenuvo", "postedDate" : "2026-06-15T23:29:22.599", "createdAt" : "2026-06-15T23:29:22.599", "lastUpdated" : "2026-06-16T09:04:57.765", "ingestTimestamp" : "2026-06-15T23:29:22.599", "mongoId" : "6a30678df292fd229cfbf1ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 73600, "salaryAnnualMax" : 92000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "_score" : 498.05396, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c79a074d8ee00a09420c0", "title" : "Quality Manager", "company" : "Wedgewood Pharmacy", "industry" : "Pharma", "salary" : { "min" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Albany, OH", "locations" : [ "Albany", "OH" ], "timestamp" : "2026-06-15T04:50:55.006", "fingerprint" : "ab99cc85eec15fc25a856dab0405aa1b80cc53e339a00b0fd113f3fc986d2bb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/wedgewoodpharmacy/jobs/4258949009", "externalId" : "4258949009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Albany", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2275735,-82.2023695" } ], "locationText" : "Albany, Ohio, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Quality assurance", "Quality control", "Validation documents", "Product label changes", "Incoming materials quality", "Sample reserve program", "Vendor qualification", "Vendor maintenance", "Product testing status" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Quality control", "level" : "intermediate" }, { "name" : "Validation documents", "level" : "intermediate" }, { "name" : "Product label changes", "level" : "intermediate" }, { "name" : "Incoming materials quality", "level" : "intermediate" }, { "name" : "Sample reserve program", "level" : "intermediate" }, { "name" : "Vendor qualification", "level" : "intermediate" }, { "name" : "Vendor maintenance", "level" : "intermediate" }, { "name" : "Product testing status", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Quality assurance, Quality control, CGMP compliance, Regulatory inspections", "majorSkillsList" : [ "Quality assurance", "Quality control", "CGMP compliance", "Regulatory inspections" ], "coreResponsibilities" : "Prepare/review/approve controlled documents, Review/approve change controls, Review/approve executed validation documents, Assist leading regulatory inspections, Create annual product reviews, Review/approve product label changes, Oversee communication external laboratories, Oversee quality incoming materials, Oversee sample reserve program, Support Vendor Management program, Ensure direct reports allocated, Participate cross functional teams, Provide quarterly metrics/trends, Stay current applicable laws/regulations, Contribute development quality systems/procedures, Oversee Sterility Assurance", "teamCollaboration" : "Cross-functional teams; Internal audits; External audits", "domainKnowledge" : "cGMP; USP 795; USP 797; 503b manufacturing; Sterility assurance", "domainList" : [ "cgmp", "usp-795", "usp-797", "503b-manufacturing", "sterility-assurance" ], "domainSpecificKnowledge" : [ "cGMP", "USP 795", "USP 797", "503b manufacturing", "Sterility assurance" ], "documentationSkills" : "SOPs; Batch Records; Specifications; Protocols; Deviation reports; OOS investigations", "continuousLearning" : "Opportunities for growth; Career development; Tuition reimbursement; Internal promotion", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "OOS investigations", "outcomesObjectives" : "High-quality execution; Maintaining accuracy; Meeting stakeholder needs; Meeting regulator needs", "qualificationsBasic" : "Bachelor's Degree, 10+ years experience biotechiopharma/medical device/pharma, 7+ years quality experience, 7+ years managing staff, Held quality role batch disposition, Vast experience 21CFR Part 11 QMS, Experienced interfacing regulatory agencies, Prior experience QMS systems implementation, Prior experience auditing API brokers/manufacturers, Prior experience auditing contract manufacturing organizations, Prior experience auditing contract testing laboratories, Sterility experience", "qualificationsPreferred" : "CGMP, USP 795, USP 797, State Board of Pharmacy regulations, Section 503B of Federal FD&C Act", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health. We are seeking a Quality Manager to join our team. In this role, you will help support our mission by ensuring high-quality execution of daily responsibilities, maintaining accuracy, and contributing to a collaborative environment focused on patient care and continuous improvement. The Quality Manager is responsible for managing quality assurance and quality control processes and teams at the Albany 503b manufacturing facility. This includes oversight of all quality assurance and all quality control functions. This individual will participate in supporting and independently work through quality processes that reinforce the company’s values of customer focus, integrity, collaboration, and innovation while meeting the needs of our stakeholders and regulators. The Quality Manager leads and manages direct reports and ensures their activities occur in accordance with cGMP, USP 795, USP 797, State Board of Pharmacy regulations, Section 503B of Federal FD&C Act and company policies and procedures. The Basics Location: Albany, OH, Onsite Job Type: Full Time Schedule: Mon- Fri Compensation: The base pay range for this position starts at $110K base plus an annual bonus commensurate with the individual's experience and qualifications. Benefits: Eligible How You Will Make an Impact Prepare and/or review/approve controlled documents (e. g. SOP’s Batch Records, Specifications, Protocols, Deviation reports, OOS investigations) Review and approve change controls ensuring adequate justification, impact assessment and implementation plan. Review and approve executed validation documents ensuring specifications were met. Assist in leading all regulatory inspections of the site, including inspections from FDA and state Boards of Pharmacy. Create annual product reviews. Review and approve all required product label changes. Oversee communication and data exchange with all external laboratories regarding product testing status. Oversee the quality of incoming materials. Oversee the sample reserve program. Support Vendor Management program including qualification and maintenance of vendors. Ensure direct reports are efficiently and effectively allocated to support customer expectations and the needs of the business. Participate in cross functional teams in preparation for regulatory inspections, quality agreements, internal and external audits, validation activities and special projects. Provide quarterly metrics/trends to the General Manager and to the Quality Director. Stay current with applicable laws, federal and pharmacy regulations, and company quality standards. Contribute to the development, management, harmonization and improvement of quality systems and procedures to ensure compliance. Oversees Sterility Assurance What We Are Looking For Bachelor's Degree 10+ years’ experience in biotech/biopharma/medical device/pharma industry 7+ years’ working in progressively responsible positions in quality 7+ years’ experience managing staff and providing effective leadership to direct reports Have held a quality role that included batch disposition determination Have vast experience with 21CFR Part 11 compliant quality management systems. Experienced in interfacing with regulatory agencies (e. g. FDA) Have prior experience with QMS systems and implementation. Have prior experience in auditing and managing API brokers/manufacturers, contract manufacturing organizations and or contract testing laboratories. Sterility experience What You’ll Love About Wedgewood Competitive compensation and benefits Opportunities for growth and career development A supportive, team-first culture where your work matters The ability to make a real impact on animal health every day Medical, dental, vision and voluntary benefit coverages Company Paid Life Insurance and disability coverage 401(k) retirement plan with generous company contribution Paid time off that increases every year Tuition reimbursement opportunities Strong internal promotion and career development programs #hp Pay Range $110,000—$110,000 USD Why We Do What We Do At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued. Our Commitment to Inclusion Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.", "summaryDescription" : "Quality Manager at Wedgewood Pharmacy. Skills: Quality assurance, Quality control, CGMP compliance, Regulatory inspections. Prepare/review/approve controlled documents. Review/approve change controls", "postedDate" : "2026-06-14T03:54:10.281", "createdAt" : "2026-06-14T03:54:10.281", "lastUpdated" : "2026-06-15T04:50:55.006", "ingestTimestamp" : "2026-06-14T03:54:10.281", "mongoId" : "6a2c79a074d8ee00a09420c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Quality assurance", "Quality control", "Validation documents", "Product label changes", "Incoming materials quality", "Sample reserve program", "Vendor qualification", "Vendor maintenance", "Product testing status", "Leadership", "CGMP compliance", "Regulatory inspections", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "cGMP", "USP 795", "USP 797", "503b manufacturing", "Sterility assurance" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 496.75623, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c79c474d8ee00a094303e", "title" : "Implementation and Client Analytics Manager", "company" : "TPR Education, LLC", "industry" : "Education", "salary" : { "min" : 80000.0, "max" : 90000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Corporate", "locations" : [ "Corporate" ], "timestamp" : "2026-06-15T12:02:44.538", "fingerprint" : "2a69ae3bd46a16a512768f461ca314a33503097d6d86f346bc36881d827ffea5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tpreducationllc/jobs/4274660009", "externalId" : "4274660009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "experienceLevel" : "Manager", "technicalSkills" : "LTI, SAML, CAS, Shibboleth, SQL", "professionalSkills" : [ "Client relationship management", "Data analytics", "Technical implementation", "Project management", "Customer success", "Client services", "Technical consulting", "Program implementation", "Strategic decision-making" ], "hardSkillsList" : [ "Data analysis", "Reporting", "Client onboarding", "Technical support", "Data visualization", "Program optimization", "Data governance" ], "softSkillsList" : [ "Problem solver", "Collaborative partner" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Client onboarding", "level" : "intermediate" }, { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Program optimization", "level" : "intermediate" }, { "name" : "Data governance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem solver" }, { "name" : "Collaborative partner" } ], "majorSkills" : "Client implementation, Data analytics, Technical integrations", "majorSkillsList" : [ "Client implementation", "Data analytics", "Technical integrations" ], "coreResponsibilities" : "Lead onboarding efforts, Lead implementation efforts, Lead technical support efforts, Manage implementation timelines, Manage launch activities, Manage training programs, Manage client communications, Build relationships with stakeholders, Serve as trusted advisor, Support client integrations, Provide expertise on technologies, Resolve technical issues, Improve implementation processes, Analyze usage data, Analyze engagement data, Analyze outcomes data, Identify trends, Identify opportunities, Identify program optimization areas, Develop client-facing reports, Develop dashboards, Develop visualizations, Develop presentations, Translate datasets into insights, Support strategic decision-making, Support reporting process development, Support analytics best practices, Support data governance standards, Improve reporting workflows, Improve implementation processes, Improve client-facing tools, Contribute to client reviews, Contribute to renewals, Contribute to impact discussions", "teamCollaboration" : "Cross-functional teams; Technical teams; Business teams", "projectManagementSkills" : [ "Project management", "Implementation timelines" ], "domainKnowledge" : "Learning Management Systems; LMS integrations; Authentication platforms; Student information systems; LTI; SAML; CAS; Shibboleth; Tutoring programs; Educational outcomes", "domainList" : [ "learning-management-systems", "lms-integrations", "authentication-platforms", "student-information-systems", "lti", "saml", "cas", "shibboleth", "tutoring-programs", "educational-outcomes" ], "domainSpecificKnowledge" : [ "Learning Management Systems", "LMS integrations", "Authentication platforms", "Student information systems", "LTI", "SAML", "CAS", "Shibboleth", "Tutoring programs", "Educational outcomes" ], "toolProficiency" : [ "Excel", "SQL", "Salesforce", "Power BI", "Tableau", "SSRS" ], "communicationSkills" : "Client-facing discussions; Written communication; Verbal communication; Presentation skills", "problemSolvingSkills" : "Solving complex problems; Translating data", "qualificationsBasic" : "Bachelor's degree, 3-5 years experience, Manage multiple implementations, Experience with LMS, Experience with LTI, Experience with SAML, Experience with CAS, Experience with Shibboleth, Advanced Excel functions, SQL", "qualificationsPreferred" : "Salesforce experience preferred, Power BI experience preferred, Tableau experience preferred, SSRS experience preferred, Higher education experience preferred, K-12 school districts experience preferred, Public libraries experience preferred, Education technology experience preferred", "rawDescription" : "About The Princeton Review The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U. S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram. About the Position Interested in helping institutional partners across the country improve student outcomes through technology, data, and strategic program implementation? Join Tutor.com/The Princeton Review as an Implementation and Client Analytics Manager. This role combines technical implementation leadership, client relationship management, and data analytics expertise to support successful tutoring program launches and ongoing institutional success. You will serve as a trusted partner to colleges, universities, public libraries, and K-12 school districts by managing implementations, supporting technical integrations, and delivering meaningful reporting and insights that help clients maximize the impact of their tutoring programs. The ideal candidate enjoys solving complex problems, working cross-functionally, analyzing large datasets, and translating data into actionable recommendations for both technical and non-technical audiences. What You'll Do Client Implementation & Customer Success Lead onboarding, implementation, and technical support efforts for institutional clients adopting Tutor.com services. Manage implementation timelines, launch activities, training programs, and client communications to ensure successful deployments. Build strong relationships with institutional stakeholders while serving as a trusted advisor throughout the client lifecycle. Technical Consulting & Integrations Support client integrations with Learning Management Systems (LMS), authentication platforms, and student information systems. Provide expertise on technologies and standards including LTI, SAML, CAS, and Shibboleth. Partner with Product, Engineering, Operations, and Customer Success teams to resolve technical issues and improve implementation processes. Data Analytics & Reporting Analyze institutional usage, engagement, and outcomes data to identify trends, opportunities, and areas for program optimization. Develop client-facing reports, dashboards, visualizations, and presentations that communicate program effectiveness, ROI, and student impact. Translate complex datasets into actionable insights that support strategic decision-making for both clients and internal stakeholders. Operational Excellence & Continuous Improvement Support development of scalable reporting processes, analytics best practices, and data governance standards. Collaborate across teams to improve reporting workflows, implementation processes, and client-facing tools. Contribute to strategic client reviews, renewals, and impact discussions through data-driven storytelling and recommendations. Who You Are You have a bachelor’s degree and 3–5 years of experience in implementation, project management, customer success, client services, or a related field. You have experience managing multiple client implementations simultaneously while maintaining exceptional customer service. You have experience supporting Learning Management Systems (LMS) and related technologies, including authentication and integration standards such as LTI, SAML, CAS, and Shibboleth. You are comfortable working with data and reporting tools, including advanced Excel functions and SQL. Experience with Salesforce, Power BI, Tableau, SSRS, or similar reporting and visualization platforms is strongly preferred. You can interpret complex datasets and present insights clearly to both technical and non-technical audiences. You have strong written, verbal, and presentation skills and are comfortable leading client-facing discussions. You are highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. You are a proactive problem solver who enjoys learning new technologies and identifying scalable solutions. Experience working with higher education institutions, K-12 school districts, public libraries, or education technology organizations is preferred. You are a collaborative partner who works effectively across technical and business teams. You are passionate about using data, technology, and student support services to improve educational outcomes. The Princeton Review and Tutor.com offer a competitive salary which commensurates with experience and skills. US Pay Range $80,000—$90,000 USD The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on, and all qualified applicants will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Review Privacy Policy for California Applicants", "summaryDescription" : "Implementation and Client Analytics Manager at TPR Education, LLC. Skills: Client implementation, Data analytics, Technical integrations. Lead onboarding efforts. Lead implementation efforts", "postedDate" : "2026-06-14T03:12:38.657", "createdAt" : "2026-06-14T03:12:38.657", "lastUpdated" : "2026-06-15T12:02:44.538", "ingestTimestamp" : "2026-06-14T03:12:38.657", "mongoId" : "6a2c79c474d8ee00a094303e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Reporting", "Client onboarding", "Technical support", "Data visualization", "Program optimization", "Data governance", "Problem solver", "Collaborative partner", "Client implementation", "Data analytics", "Technical integrations", "Client relationship management", "Technical implementation", "Project management", "Customer success", "Client services", "Technical consulting", "Program implementation", "Strategic decision-making", "Implementation timelines", "Learning Management Systems", "LMS integrations", "Authentication platforms", "Student information systems", "LTI", "SAML", "CAS", "Shibboleth", "Tutoring programs", "Educational outcomes", "Excel", "SQL", "Salesforce", "Power BI", "Tableau", "SSRS" ], "skillCount" : 37, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 487.09106, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307596f292fd229c01198e", "title" : "English to Portuguese(Brazil) Patent Agency/Translator/LQA Reviewer", "company" : "Welocalize", "industry" : "Global Freelance & Agency Opportunities", "salary" : { "min" : 1.0, "max" : 1.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "Brazil", "locations" : [ "Brazil", "Remote" ], "timestamp" : "2026-06-16T14:58:20.079", "fingerprint" : "1f11576cae4eaef11dbc743a99055c90700b9a3abdeaee3ed07ebec8a727ca3e", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/weloglobal/12511ff5-5083-49e9-b50a-13613d957e25/apply", "externalId" : "12511ff5-5083-49e9-b50a-13613d957e25", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "JIRA, XTM", "professionalSkills" : [ "Linguistic quality assessment", "Copywriting", "Copy-editing" ], "hardSkillsList" : [ "Patent translation", "Technical content translation" ], "hardSkills" : [ { "name" : "Patent translation", "level" : "intermediate" }, { "name" : "Technical content translation", "level" : "intermediate" } ], "majorSkills" : "Patent translation, Linguistic quality assessment", "majorSkillsList" : [ "Patent translation", "Linguistic quality assessment" ], "coreResponsibilities" : "Translate patent-related content, Perform linguistic quality assessments, Identify and correct linguistic errors, Ensure consistency in terminology, Ensure consistency in style, Adhere to client-specific guidelines, Provide detailed feedback to translators, Create comprehensive quality reports, Ensure adherence to client-specific style guides, Ensure adherence to glossaries, Ensure adherence to project guidelines, Utilize CAT tools, Manage weekly capacity, Handle +5,000 words per locale, Ensure timely task completion", "projectManagementSkills" : [ "JIRA", "XTM" ], "domainKnowledge" : "Patent translation; Chemistry; Computer Science; Electricity; Biological terminology; Scientific language", "domainList" : [ "patent-translation", "chemistry", "computer-science", "electricity", "biological-terminology", "scientific-language" ], "domainSpecificKnowledge" : [ "Patent translation", "Chemistry", "Computer Science", "Electricity", "Biological terminology", "Scientific language" ], "toolProficiency" : [ "JIRA", "XTM" ], "communicationSkills" : "Quality reports", "documentationSkills" : "Quality reports", "problemSolvingSkills" : "Identify and correct linguistic errors", "outcomesObjectives" : "Ensure timely task completion", "qualificationsBasic" : "2+ years of work experience in translation, Proven experience in reviewing or translating patents, Proficiency in using CAT tools like JIRA and XTM", "qualificationsPreferred" : "Native-level fluency of Portuguese, Experience in translating patents in Chemistry, Experience in translating patents in Computer Science, Experience in translating patents in Electricity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OVERVIEW We are looking for translators with experience in translating patents from English into Portuguese (Brazil) (native-level fluency of Portuguese) with immediate availability for a patent translation project. The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Chemistry, Computer Science, Electricity. Project Details: Job Title: English to Portuguese(Brazil) Patent Translator/LQA Reviewer Start Date: ASAP Location: Remote Task Type: Translation, Copy Edit, LQA Content Type: Chemistry, Computer Science, Electricity Expected Weighted Volume Per Week: +5,000 words CAT Tool: JIRA, XTM Employment Type: Freelance ## Main Duties Translate patent-related content from English into Portuguese(Brazil) , with original meaning conveyed in a manner that is readable and understandable to target audience. Perform linguistic quality assessments (LQA) of translated content from English (en-US) to Portuguese (pt-BR). Identify and correct linguistic errors, ensuring consistency in terminology, style, and adherence to client-specific guidelines. Provide detailed feedback to translators and create comprehensive quality reports. Ensure adherence to client-specific style guides, glossaries, and project guidelines. Utilize CAT tools (JIRA, XTM) to review and assess translations efficiently. Manage weekly capacity to handle +5,000 words per locale and ensure timely task completion. ## Requirements BS/BA in linguistics, translation, biology, or related fields. 2+ years of work experience in translation, linguistic quality assessment, copywriting, or copy-editing, specifically in patents or technical content. Deep understanding of biological terminology and ability to adapt complex scientific language for target audiences. Exceptional command of English (en-US) and Portuguese (pt-PT). Proven experience in reviewing or translating patents or technical documents. Proficiency in using CAT tools like JIRA and XTM for project management and quality assessment. ## Additional Information If this sounds like an opportunity you’d like to jump at, please send us your application. Job Reference: #LI-JC1", "summaryDescription" : "English to Portuguese(Brazil) Patent Agency/Translator/LQA Reviewer at Welocalize. Skills: Patent translation, Linguistic quality assessment. Translate patent-related content. Perform linguistic quality assessments", "postedDate" : "2026-06-15T07:42:29.163", "createdAt" : "2026-06-15T07:42:29.163", "lastUpdated" : "2026-06-16T14:58:20.079", "ingestTimestamp" : "2026-06-16T03:25:21.646", "mongoId" : "6a307596f292fd229c01198e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 1, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Patent translation", "Technical content translation", "Linguistic quality assessment", "Copywriting", "Copy-editing", "JIRA", "XTM", "Chemistry", "Computer Science", "Electricity", "Biological terminology", "Scientific language" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 485.94983, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3050bbf292fd229cef48a5", "title" : "Client Advisor", "company" : "AMIRI", "industry" : "Retail", "salary" : { "min" : 30000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "London (Retail)", "locations" : [ "London (Retail)" ], "timestamp" : "2026-06-16T12:00:33.411", "fingerprint" : "238b41c3fc47783dc4f15c9197c5f56941a5e21854cc386e2bb937e498259bb8", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/AMIRI/1f655dad-e006-42ce-a8bc-7f6ddf8cdd45/apply", "externalId" : "1f655dad-e006-42ce-a8bc-7f6ddf8cdd45", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "professionalSkills" : [ "Selling techniques", "Product knowledge", "Merchandising", "Visual presentation", "Stock management", "Asset protection" ], "hardSkillsList" : [ "Sales targets", "Key performance indicators" ], "hardSkills" : [ { "name" : "Sales targets", "level" : "intermediate" }, { "name" : "Key performance indicators", "level" : "intermediate" } ], "majorSkills" : "Clienteling, Sales, Brand knowledge", "majorSkillsList" : [ "Clienteling", "Sales", "Brand knowledge" ], "coreResponsibilities" : "Deliver quality client service, Achieve individual sales goals, Build lasting client relationships, Drive and exceed sales targets, Exceed key performance indicators, Contribute to store culture, Deliver seamless client experience, Engage clients through storytelling, Engage clients through craftsmanship knowledge, Engage clients through brand narrative, Build client network, Maintain client network, Grow client network, Nurture long-term relationships, Nurture client loyalty, Resolve client needs, Support business objectives, Support floor excellence, Contribute to merchandising, Contribute to visual presentation, Contribute to floor moves, Contribute to store standards, Ensure flawless product handling, Prepare merchandise, Package merchandise, Present merchandise, Uphold operational excellence, Participate in inventory counts, Participate in stock management, Participate in asset protection", "teamCollaboration" : "Collaborate with store leadership; Collaborate with corporate teams", "domainKnowledge" : "Luxury boutique operations; Fashion; AMIRI brand", "domainList" : [ "luxury-boutique-operations", "fashion", "amiri-brand" ], "domainSpecificKnowledge" : [ "Luxury boutique operations", "Fashion", "AMIRI brand" ], "toolProficiency" : [ "POS", "Phones", "Computer-based applications" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Resolve client needs", "specialRequirements" : "Flexible availability, Work evenings, Work weekends, Work holidays, Physically able to stand, Physically able to lift", "outcomesObjectives" : "Exceed individual sales targets; Exceed key performance indicators", "qualificationsBasic" : "2+ years retail sales experience, 2+ years client service experience, Proven ability to build client relationships, Established client portfolio, Ability to prioritize effectively, Comfortable using retail systems, Physically able to stand for extended periods, Physically able to handle merchandise, Physically able to lift and move items", "qualificationsPreferred" : "Luxury consumer goods experience, Premium consumer goods experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting  dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique operating experiences. Responsibilities Drive and exceed individual sales targets and key performance indicators through a client-centric and results-driven approach. Bring a consistently positive, collaborative, and team-first mindset, contributing to a high-performing store culture. Deliver a seamless, elevated client experience across all touchpoints— in-store, by phone, and through digital communication. Act as a trusted style and product expert, engaging clients through storytelling, craftsmanship knowledge, and brand narrative. Build, maintain, and continuously grow a strong local and international client network, nurturing long-term relationships and loyalty. Collaborate closely with store leadership and corporate teams to proactively resolve client needs and support overall business objectives. Support floor excellence by contributing to merchandising, visual presentation, floor moves, and store standards in alignment with brand guidelines. Ensure flawless execution of product handling, including preparation, packaging, and presentation of merchandise. Uphold operational excellence by participating in inventory counts, stock management, and asset protection in compliance with company procedures. Requirements Minimum 2+ years of experience in retail sales and/or client service within a luxury or premium consumer goods environment. Proven ability to build, manage, and grow meaningful client relationships, including an established client portfolio, through strong communication, organization, and consistent follow-through. Results-driven mindset with a genuine passion for fashion, creativity, and the AMIRI brand. Consistently deliver an exceptional client experience across all touchpoints, including in-store, written, and verbal communication. Strong attention to detail and accuracy in handling transactions and client-related activities. Ability to prioritize effectively and thrive in a fast-paced, dynamic retail environment. Flexible availability to work scheduled shifts, including evenings, weekends, and holidays, as required. Comfortable using retail systems and tools, including POS, phones, and computer-based applications. Physically able to stand for extended periods and handle merchandise, including lifting and moving items. Committed to upholding company policies, procedures, and operational standards at all times. Salary Range: £30,000 – £35,000 gross annual salary, depending on experience, skills, and qualifications.", "summaryDescription" : "Client Advisor at AMIRI. Skills: Clienteling, Sales, Brand knowledge. Deliver quality client service. Achieve individual sales goals", "postedDate" : "2026-06-15T16:13:19.566", "createdAt" : "2026-06-15T16:13:19.566", "lastUpdated" : "2026-06-16T12:00:33.411", "ingestTimestamp" : "2026-06-16T03:19:51.722", "mongoId" : "6a3050bbf292fd229cef48a5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Sales targets", "Key performance indicators", "Clienteling", "Sales", "Brand knowledge", "Selling techniques", "Product knowledge", "Merchandising", "Visual presentation", "Stock management", "Asset protection", "Luxury boutique operations", "Fashion", "AMIRI brand", "POS", "Phones", "Computer-based applications" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 485.07083, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6960822e0937eae70e9c7f29", "title" : "Special Education Aide (Communication Language and Social Skills)", "company" : "Juan Seguin Elementary School", "industry" : "Education", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Special Education Aide in Richmond, United States, with adjustments for the education industry and company size." }, "location" : "TEXAS-RICHMOND-JUAN SEGUIN ELEMENTARY SCHOOL", "locations" : [ "TEXAS-RICHMOND-JUAN SEGUIN ELEMENTARY SCHOOL", "
JUAN SEGUIN ELEMENTARY SCHOOL (149)
7818 GRAND MISSION BLVD.
RICHMOND, 77407

" ], "certifications" : [ "Texas Educational Aide Certification", "De-Escalation/Restraint Certification" ], "timestamp" : "2026-06-16T00:48:48.861", "fingerprint" : "a5f9f5eb572b9ed1fc6345cd8741fab34068ea73b521605eaaa7d6b21bb098a3", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa210.taleo.net/careersection/ex/jobdetail.ftl?job=183348", "externalId" : "183348", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Richmond", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.5821811,-95.7607832" } ], "locationText" : "Richmond, Texas, United States", "minimumEducation" : "48", "technicalSkills" : "Windows Operating System, Microsoft Word, Microsoft Excel, Microsoft PowerPoint", "professionalSkills" : [ "Behavioral strategies implementation", "Instructional lesson implementation", "Service implementation recording", "Behavior data collection" ], "hardSkillsList" : [ "Personal care services", "Physical restraint strategies" ], "hardSkills" : [ { "name" : "Personal care services", "level" : "intermediate" }, { "name" : "Physical restraint strategies", "level" : "intermediate" } ], "majorSkills" : "Communication skills, Language skills, Social skills, Behavior intervention", "majorSkillsList" : [ "Communication skills", "Language skills", "Social skills", "Behavior intervention" ], "coreResponsibilities" : "Provide direct support to students, Assist teacher and staff, Implement student's Individualized Education Plan, Document student's Individualized Education Plan, Maintain a safe environment, Maintain an engaging environment, Interact with students, Ensure student safety, Ensure student engagement, Assist with classroom management, Maintain alert attention, Supervise students, Execute behavioral strategies, Intervene using behavior strategies, Implement academic lessons, Implement functional lessons, Assist students with personal care, Record implementation of services, Record implementation of supports, Collect data on IEP targets, Collect data on behavior, Maintain confidentiality of student information, Prepare instructional materials", "teamCollaboration" : "Collaboration with teacher", "domainKnowledge" : "Special education; Individualized Education Plan; Least restrictive environment; Applied Behavior Analysis", "domainList" : [ "special-education", "individualized-education-plan", "least-restrictive-environment", "applied-behavior-analysis" ], "domainSpecificKnowledge" : [ "Special education", "Individualized Education Plan", "Least restrictive environment", "Applied Behavior Analysis" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Implementation logs; IEP target data; Behavior data", "continuousLearning" : "Professional development attendance", "problemSolvingSkills" : "Behavior intervention strategies", "specialRequirements" : "Lifting/carrying less than 40 pounds, Work outside up to 25%, Exposure to elements, Exposure to inclement weather, Hands-on behavior intervention, Approved physical restraint, Intervene with aggression, Intervene with self-injurious behaviors, Intervene with disruptive behaviors, Intervene with self-stimulatory behaviors, Potential exposure to bodily fluids, Frequent childhood illnesses, Frequent pre-teen illnesses, Frequent teen illnesses, May work prolonged hours, May work irregular hours, Maintain emotional control under stress", "qualificationsBasic" : "48 college hours, Passing score on Para Professional Assessment, Windows Operating System proficiency, Microsoft Office applications proficiency", "qualificationsPreferred" : "Texas Educational Aide Certification, De-Escalation/Restraint Certification, Applied Behavior Analysis (ABA) training", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Overview The Aide Special Education CLASS, will provide direct support/services to students with disabilities in a variety of educational settings in order to access the curriculum in the student's least restrictive environment. The incumbent will assist teacher and staff in performing a variety of tasks by implementing and/or documenting the student's Individualized Education Plan, including academics, behavior, communication, social and personal care skills. The incumbent will maintain an environment that is safe and engaging for all students. Position Description Essential Duties and Responsibilities Service Delivery Interact with students in a variety of settings to ensure student safety and engagement (e.g., hallways, classroom, restroom, playground, arrival / departure) Assist with classroom management by maintaining alert attention regarding supervision of students at all times in a variety of settings Execute behavioral strategies as identified by the teacher based upon ARD documents (e.g., reinforcements, consequences, contingencies). Intervene using a continuum of behavior intervention strategies, up to and including approved physical restraint when student is in danger of harming self or others. Implement academic /functional lessons under the guidance and direction of the teacher in a variety of settings (e.g., large group, small group, or independent practice) Assist students with personal care services (e.g., feeding, cleaning, dressing, lifting, positioning, transitioning, toileting, changing) – may be more than 50% of the work day Compliance Record implementation of services and supports on approved logs (e.g., inclusive support logs, accommodation logs) Routinely collect data on IEP targets and behavior (skills development and mastery) in collaboration with the teacher Maintain confidentiality of student information Teacher Support Prepare instructional materials under the guidance and direction of the teacher Supervisory Responsibilities None Qualification Requirements To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. Minimum of 48 college hours or passing score on the Para Professional Assessment of Knowledge Texas Educational Aide Certification preferred or required to obtain once hired De-Escalation/Restraint Certification preferred or required to obtain once hired (district-provided training) Applied Behavior Analysis (ABA) training preferred or required to obtain once hired Proficient in using Windows Operating System as well as Microsoft Office applications (Microsoft Word, Excel, and PowerPoint) Ability to effectively communicate information and ideas both verbally and in writing Physical Requirements/Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress. Additional Information The employee will be required to work outside up to 25% of the time and will be exposed to the elements and inclement weather. The position requires lifting and positioning students, controlling certain behaviors through hands-on behavior intervention strategies and approved physical restraint strategies. Paraprofessionals are expected to intervene with students' behavior, which can include aggression, self-injurious, disruptive, and self-stimulatory behaviors. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties, as well as potential exposure to bodily fluids and frequent childhood, pre-teen, and teen illnesses. TEXAS-RICHMOND", "summaryDescription" : "Special Education Aide (Communication Language and Social Skills) at Juan Seguin Elementary School. Skills: Communication skills, Language skills, Social skills, Behavior intervention. Provide direct support to students. Assist teacher and staff", "createdAt" : "2026-06-14T18:52:22.803", "lastUpdated" : "2026-06-16T00:48:48.861", "ingestTimestamp" : "2026-06-14T18:52:22.803", "mongoId" : "6960822e0937eae70e9c7f29", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 30000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Personal care services", "Physical restraint strategies", "Communication skills", "Language skills", "Social skills", "Behavior intervention", "Behavioral strategies implementation", "Instructional lesson implementation", "Service implementation recording", "Behavior data collection", "Special education", "Individualized Education Plan", "Least restrictive environment", "Applied Behavior Analysis", "Texas Educational Aide Certification", "De-Escalation/Restraint Certification", "Microsoft Office" ], "skillCount" : 17, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 483.35965, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c8c2274d8ee00a0974a30", "title" : "Client Training and Adoption Specialist", "company" : "SpotOn", "industry" : "Customer Success", "salary" : { "min" : 23.0, "max" : 33.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Royal Oak, MI", "locations" : [ "Royal Oak, MI", "Chicago, IL", "San Francisco, CA" ], "timestamp" : "2026-06-15T08:58:03.688", "fingerprint" : "fef6db95f370457c7452953dfdf86c9da69c6614cfaf5d1515035a0c5ba51c6a", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/spoton/c5fc4607-27f0-4c78-8b5c-db8f61a98993/application", "externalId" : "c5fc4607-27f0-4c78-8b5c-db8f61a98993", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Royal Oak", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.4894801,-83.1446485" } ], "locationText" : "Royal Oak, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "POS functionality, Software suite", "professionalSkills" : [ "Client relationships", "Value realization", "Customer retention", "Customer satisfaction", "Instructional techniques", "Learning styles", "Problem-solving", "Solution-oriented" ], "hardSkillsList" : [ "Training delivery", "Note-taking", "Report compilation", "Material updates" ], "hardSkills" : [ { "name" : "Training delivery", "level" : "intermediate" }, { "name" : "Note-taking", "level" : "intermediate" }, { "name" : "Report compilation", "level" : "intermediate" }, { "name" : "Material updates", "level" : "intermediate" } ], "majorSkills" : "Client training, Adoption specialist, Restaurant technology", "majorSkillsList" : [ "Client training", "Adoption specialist", "Restaurant technology" ], "coreResponsibilities" : "Develop training sessions, Deliver training sessions, Design training sessions, Conduct training sessions, Build training resources, Create training materials, Provide remote training, Conduct remote training, Facilitate Q&A sessions, Address client questions, Encourage active participation, Foster learning environment, Take detailed notes, Maintain documentation, Compile training reports, Continuously improve materials, Update training materials, Solicit feedback", "teamCollaboration" : "Internal stakeholders", "domainKnowledge" : "Restaurant management systems; Hospitality role", "domainList" : [ "restaurant-management-systems", "hospitality-role" ], "domainSpecificKnowledge" : [ "Restaurant management systems", "Hospitality role" ], "toolProficiency" : [ "Zoom", "Microsoft Teams", "WebEx" ], "communicationSkills" : "Presentation skills; Interpersonal skills; Convey complex information; Clear explanations; Concise explanations", "documentationSkills" : "Training documentation; Training reports", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Remain stationary 50%, Occasionally move about, Lifts up to 20 pounds", "qualificationsBasic" : "2+ years restaurant operations, 1+ year SpotOn POS experience, 1+ year training experience, High School Diploma", "qualificationsPreferred" : "Bachelor's degree preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. The Training Specialist will play a crucial role in ensuring that our restaurant clients maximize the benefits of our technology solutions by providing comprehensive training on essential functions, Back of House POS functionality, and effective use of our software suite. This role requires excellent communication and interpersonal skills, as well as the ability to simplify complex concepts to make them accessible and easy to understand for our clients. ESSENTIAL FUNCTIONS Develop and Deliver Training Sessions: Design and conduct engaging training sessions for restaurant operators, covering essential POS functionality and configurations, reporting, and the utilization of SpotOn's software suite. Utilize a variety of instructional techniques and multimedia resources to create dynamic and interactive learning experiences. Build Training Resources: Create comprehensive training materials, including user guides, tutorials, video demonstrations, and interactive modules, to support ongoing learning and development. Ensure that training resources are accessible and user-friendly, catering to different learning styles and skill levels. Provide Remote Training: Conduct remote training sessions via Zoom. Effectively leverage technology to deliver engaging and interactive training experiences, fostering active participation and knowledge retention. Facilitate Q&A Sessions: Host interactive Q&A sessions during training sessions to address client questions and concerns in real-time. Demonstrate excellent communication and problem-solving skills to provide clear and concise explanations and solutions, ensuring that participants feel supported and empowered. Encourage Active Participation: Foster a collaborative learning environment by encouraging active participation and discussion among training participants. Facilitate group activities, case studies, and role-playing exercises to reinforce learning objectives and promote peer-to-peer knowledge sharing. Take Detailed Notes: Maintain thorough and accurate documentation of training sessions, including participant feedback, questions, and discussion points. Compile detailed training reports and summaries to track progress, identify areas for improvement, and inform future training initiatives. Continuously Improve Training Materials: Regularly review and update training materials and resources to reflect software updates, industry trends, and best practices. Solicit feedback from clients and internal stakeholders to identify areas for enhancement and refinement, ensuring that training content remains relevant and impactful. MINIMUM QUALIFICATIONS - Strong understanding of restaurant management systems and software solutions, with the ability to effectively train others on their use. - Excellent communication and presentation skills, with the ability to convey complex information in a clear and understandable manner. - Proficiency in virtual training platforms such as Zoom, Microsoft Teams, or WebEx. - Exceptional interpersonal skills, with the ability to establish rapport with clients and adapt training approaches to meet individual learning styles. - Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. - Demonstrated problem-solving abilities, with a proactive and solution-oriented approach to addressing client questions and concerns. - Excellent note-taking skills, with the ability to maintain thorough and accurate documentation of training sessions and participant feedback - Proven ability to convey complex step-by-step instructions in layman's terms - Ability to maintain professionalism amidst a vast range of client personalities. - 2+ years experience in restaurant operations, management, or similar hospitality role - 1+ year of experience implementing and / or supporting SpotOn POS - 1+ year of proven experience in delivering engaging and interactive training sessions, both in-person and remotely EDUCATION REQUIREMENTS - Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. - HS Diploma or equivalent required PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS - Must be able to remain in a stationary position a minimum of 50% of the work day The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. - Occasionally lifts and carries equipment in the office weighing up to 20 pounds We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com http://spoton.com). If something seems suspicious, please contact us at careers@spoton.com. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. Work authorization in the U.S. is required. Visa sponsorship is not available for this role. SpotOn is an E-Verify company.", "summaryDescription" : "Client Training and Adoption Specialist at SpotOn. Skills: Client training, Adoption specialist, Restaurant technology. Develop training sessions. Deliver training sessions", "createdAt" : "2026-06-14T04:26:34.381", "lastUpdated" : "2026-06-15T08:58:03.688", "ingestTimestamp" : "2026-06-14T04:26:34.381", "mongoId" : "6a2c8c2274d8ee00a0974a30", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 33, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Training delivery", "Note-taking", "Report compilation", "Material updates", "Client training", "Adoption specialist", "Restaurant technology", "Client relationships", "Value realization", "Customer retention", "Customer satisfaction", "Instructional techniques", "Learning styles", "Problem-solving", "Solution-oriented", "Restaurant management systems", "Hospitality role", "Zoom", "Microsoft Teams", "WebEx" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 482.11322, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a2b3f292fd229c11ed64", "title" : "Process Risk and Compliance Operations Manager", "company" : "Airbnb", "industry" : "Hospitality", "salary" : { "min" : 156000.0, "max" : 193000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T12:58:50.664", "fingerprint" : "80d1083b2220e84a8052e43c0ac6933b8e480779c796a2306b5a994d3a791d61", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.airbnb.com/positions/8003178?gh_jid=8003178", "externalId" : "8003178", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Risk management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "AI risk governance", "Risk appetite framework", "Risk registry", "Risk assessment", "Threat hypotheses", "Detection triage", "Investigation support", "Governance cadences", "Insider threat investigations", "Investigation outcomes", "Escalation protocols", "Root cause resolution", "Remediation tracking", "Program management" ], "hardSkillsList" : [ "Risk assessment", "Root cause analysis", "Program management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Risk governance, Process management, Root cause resolution", "majorSkillsList" : [ "Risk governance", "Process management", "Root cause resolution" ], "coreResponsibilities" : "Design CS Risk Appetite Framework, Define guardrails, Define escalation triggers, Define pre-approved response actions, Evolve CS Risk Registry, Challenge prioritization, Determine risk score accuracy, Identify missed risks, Ensure remediation accountability, Develop risk assessment standards, Stress-test risk assessment standards, Evaluate KRI meaningfulness, Support model evolution, Interrogate model assumptions, Establish governance cadences, Pressure-test risk assumptions, Capture investigative outcomes, Contextualize investigative findings, Integrate findings into risk governance, Provide strategic risk lens, Identify risk posture patterns, Identify blind spots, Identify investigation needs, Co-design escalation protocols, Co-design review protocols, Evolve escalation criteria, Account for edge cases, Participate in case reviews, Participate in postmortems, Participate in incident debriefs, Extract systemic insights, Provide strategic risk context, Prioritize investigative focus areas, Coordinate feedback loop, Inform detection improvements, Track detection model performance, Challenge detection models, Report detection model performance, Own root cause resolution lifecycle, Verify remediation, Govern centralized tracker, Capture systemic issues, Assign ownership, Define resolution milestones, Define resolution deadlines, Provide visibility into progress, Review tracker at cadences, Escalate timeline slips, Distinguish symptomatic fixes, Distinguish root cause resolution", "teamCollaboration" : "Senior leaders; Cross-functional partners; Investigations team; Diverse stakeholders", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "AI risk governance; Social engineering tactics; Regulatory shifts; Insider collusion patterns", "domainList" : [ "ai-risk-governance", "social-engineering-tactics", "regulatory-shifts", "insider-collusion-patterns" ], "domainSpecificKnowledge" : [ "AI risk governance", "Social engineering tactics", "Regulatory shifts", "Insider collusion patterns" ], "toolProficiency" : [ "GRC platforms", "Risk management tools", "Case management systems", "Investigation ticketing platforms" ], "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Occasional office work, Attendance at offsites", "qualificationsBasic" : "5+ years experience, Experience with AI-driven processes, Experience with risk governance, Experience with risk appetite framework, Experience with risk registry, Experience with risk assessment standards, Experience with KRIs, Experience with threat hypotheses, Experience with detection triage, Experience with investigation support, Experience with governance cadences, Experience with risk review boards, Experience with quarterly risk assessments, Experience with challenge sessions, Experience with insider threat investigations, Experience with investigation outcomes, Experience with escalation protocols, Experience with high-severity findings, Experience with risk non-compliant transactions, Experience with joint case reviews, Experience with incident debriefs, Experience with root cause resolution, Experience with remediation, Experience with root cause tracker, Experience with systemic issues, Experience with remediation tracker, Experience with remediation milestones, Experience with remediation deadlines, Experience with remediation progress, Experience with symptomatic fixes, Experience with root cause resolution, Experience with GRC platforms, Experience with risk management tools, Experience with case management systems, Experience with investigation ticketing platforms", "qualificationsPreferred" : "Leadership role over time", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support org handles tens of millions of interactions yearly, engaging with Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking it is a role that requires you to ask the right questions of technical teams, interpret outputs with skepticism, and ensure that AI-driven processes are governed with the same rigor as human-driven ones. You will be joining a new team and have the opportunity to shape its development, taking on a growing leadership role over time. We are looking for someone with the drive to build something from nothing and push for growing excellence. A Typical Day: Risk Strategy, Frameworks and AI Risk Governance Design and own the CS Risk Appetite Framework — define guardrails, escalation triggers, and pre-approved response actions. This is not a documentation exercise; it requires continuous negotiation with senior leaders and cross-functional partners to calibrate organizational tolerance in a rapidly changing threat environment. Own and evolve the CS Risk Registry as a living strategic instrument. Your job is to challenge what gets prioritized, determine whether risk scores reflect reality, identify risks that automated systems miss entirely (e.g., emergent social engineering tactics, regulatory shifts, insider collusion patterns), and ensure accountability for remediation. Develop and stress-test risk assessment standards — including key risk indicators (KRIs), risk typologies, and emerging threat hypotheses. Critically evaluate whether existing KRIs remain meaningful or whether they have become stale proxies that create false confidence. Support the evolution of models and processes used in detection triage and investigation — not by building models, but by interrogating model assumptions and sources of risk. Establish ongoing governance cadences — risk review boards, quarterly risk assessments, and challenge sessions where risk assumptions are pressure-tested by diverse stakeholders, not simply ratified. Investigations Partnership and Strategic Oversight Collaborate closely with the Insider Threat Investigations to ensure investigative outcomes are systematically captured, contextualized, and integrated into risk governance. Your role is to provide the strategic risk lens — asking: What does this pattern of findings tell us about our risk posture? Where are our blind spots? What should we investigate that we are not? Co-design escalation and review protocols for high-severity investigation findings and risk non-compliant transactions. Ensure that escalation criteria evolve as threat actors adapt, and that protocols account for edge cases that automated triage systems cannot handle. Participate in joint case reviews, postmortems, and incident debriefs to extract systemic insights: Is this a one-off or a pattern? Does this reveal a control gap? Does this change our risk appetite? Provide strategic risk context to the Investigations team — help prioritize investigative focus areas based on risk registry intelligence, KRI trends, and organizational risk appetite rather than solely on case volume or severity scores. Coordinate the feedback loop between investigations and AI-driven detection systems — ensuring that investigative findings inform detection improvements, and that detection model performance is tracked, challenged, and reported as part of the broader risk posture. Root Cause Resolution Program Management Own the end-to-end lifecycle of root cause resolution — from the moment a systemic root cause is identified (through investigations, incidents, postmortems, risk assessments, or AI model failures) through to verified remediation and closure. This is not an analytical exercise alone; it is a program management discipline that requires tracking, accountability, and sustained cross-functional pressure. Maintain and govern a centralized root cause and remediation tracker that captures all identified systemic issues, assigns clear ownership, defines resolution milestones and deadlines, and provides real-time visibility into remediation progress. Ensure this tracker is reviewed at regular governance cadences and escalated when timelines slip. Distinguish between symptomatic fixes and true root cause resolution. Challenge teams that propose surface-level patches and advocate for structural solutions — even when they are harder, slower, or require investment from teams outside CS. Escalate to senior leadership when organizational inertia prevents meaningful remediation. Drive cross-functional remediation workstreams — coordinate across relevant partner teams to ensure that root cause resolution plans are resourced, sequenced, and executed. Hold workstream owners accountable through regular status reviews, blockers identification, and executive escalation where necessary. Track resolution effectiveness over time — monitor whether implemented fixes actually reduce the recurrence of the underlying risk. If a root cause was \"resolved\" but the same pattern reappears, re-open the issue and drive a deeper investigation into why the fix failed. Integrate root cause intelligence into the risk registry and risk appetite framework — ensure that patterns of recurring root causes inform risk scoring, KRI design, and strategic risk priorities. If the same category of root cause keeps surfacing, that is a signal that the risk framework itself needs adjustment. Report on root cause resolution health to senior leadership — including metrics on open vs. closed root causes, average time to resolution, aging items, recurrence rates, and cross-functional accountability. Make this a standing component of executive risk reporting. Executive Reporting and Risk Communication Craft and deliver executive-level risk narratives, provide the interpretive layer that tells leadership what the data means, what decisions are required, and what trade-offs are at stake. This requires the ability to synthesize ambiguous, incomplete, and sometimes contradictory signals into a coherent story under time pressure. Own the reporting architecture — determine what should be measured, how it should be presented, and to whom. Challenge vanity metrics and advocate for indicators that reflect actual risk exposure. Define and maintain monitoring thresholds and escalation triggers in collaboration with the Investigations Manager — ensuring these thresholds are calibrated to real-world conditions rather than historical baselines that may no longer apply. Translate investigative findings, root cause resolution status, and AI model performance data into actionable risk mitigation recommendations — bridging the gap between technical teams and executive decision-makers. Cross-Functional Influence and Organizational Risk Culture Drive cross-functional risk alignment — serving as the connective tissue that ensures risk is managed holistically rather than in silos. This requires relationship-building, political navigation, and the credibility to challenge peers and senior leaders. Lead systemic risk reviews — going beyond surface-level incident response to identify structural vulnerabilities, incentive misalignments, and process design flaws that create risk. Ensure findings from these reviews feed directly into the root cause resolution program. Champion the integration of risk thinking into operational design — ensuring that new processes, tools, and AI deployments are evaluated through a risk lens before launch, not after failure. Serve as a change agent for risk culture — moving the organization from reactive compliance toward proactive risk intelligence. This means influencing behavior, not just writing policies. Leadership, Mentorship and Capability Building Provide leadership and mentorship to more junior team members — developing their ability to think critically about risk, challenge data, and communicate effectively with senior stakeholders. Design and deliver risk and compliance training that goes beyond checkbox compliance — building genuine risk literacy across CS teams, including an understanding of AI risks and limitations. Foster a culture of constructive challenge — where team members are expected to question assumptions, flag concerns, and contribute to the continuous evolution of the risk program. Your Expertise: Bachelor's degree in Business, Risk Management, Finance, Operations, or related field (advanced degree preferred), or equivalent practical experience. 10+ years of experience in risk management, compliance, governance, or operational risk — with a demonstrated track record of building and evolving risk frameworks, registries, and reporting programs (not just maintaining them). Proven program management capability — specifically the ability to drive complex, cross-functional remediation and root cause resolution efforts from identification through verified closure. Experience collaborating with or providing strategic oversight to investigations teams — with a strong understanding of how investigative findings translate into enterprise risk intelligence and governance action. Demonstrated ability to evaluate and govern AI/ML systems from a risk perspective — you do not need to build models, but you must be able to critically assess model assumptions, failure modes, bias risks, and governance requirements. Experience challenging technical teams on AI outputs and driving human-in-the-loop governance is essential. Proven ability to synthesize ambiguous, complex, and sometimes conflicting information into clear risk narratives and strategic recommendations for executive audiences. If your strength is compiling data rather than interpreting it, this is not the right role. Strong organizational influence and stakeholder management skills — with a track record of driving cross-functional alignment, navigating ambiguity, and influencing senior leaders without direct authority. Critical thinking and intellectual curiosity — a default posture of healthy skepticism toward automated outputs, historical baselines, and consensus assumptions. Ability to adapt and innovate, challenge the status quo, and identify new solutions while effectively balancing risk, speed, and cost. Experience with AI risk management frameworks (e.g., NIST AI RMF, ISO 42001, EU AI Act compliance frameworks) or direct involvement in governing AI systems in operational environments. Experience developing fraud, safety, or insider threat risk frameworks, strategies, and operational models. Experience with contact center operations in process design and optimization, customer support strategies, and/or quality assurance. Familiarity with GRC platforms, risk management tools, case management systems, or investigation ticketing platforms. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $156,000—$193,000 USD", "summaryDescription" : "Process Risk and Compliance Operations Manager at Airbnb. Skills: Risk governance, Process management, Root cause resolution. Design CS Risk Appetite Framework. Define guardrails", "postedDate" : "2026-06-16T03:17:03.780", "createdAt" : "2026-06-16T03:17:03.780", "lastUpdated" : "2026-06-16T12:58:50.664", "ingestTimestamp" : "2026-06-16T03:17:03.780", "mongoId" : "6a30a2b3f292fd229c11ed64", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 156000, "salaryAnnualMax" : 193000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Risk assessment", "Root cause analysis", "Program management", "Leadership", "Risk governance", "Process management", "Root cause resolution", "Risk management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "AI risk governance", "Risk appetite framework", "Risk registry", "Threat hypotheses", "Detection triage", "Investigation support", "Governance cadences", "Insider threat investigations", "Investigation outcomes", "Escalation protocols", "Remediation tracking", "Social engineering tactics", "Regulatory shifts", "Insider collusion patterns", "GRC platforms", "Risk management tools", "Case management systems", "Investigation ticketing platforms" ], "skillCount" : 32, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 477.43573, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 37837, "totalPages" : 757, "hasNext" : true, "hasPrevious" : false } }

Client And Reviewer Quality Communication And Resolution Jobs in New York

Audit Quality Control Reviewer

Quality Reviewer/Shirt Catcher (Bilingual)

Audit Senior Quality Control Reviewer

Insurance Credit Resolution Specialist

Insurance Credit Resolution Specialist

QA Reviewer

Issue Resolution Officer

Error Resolution

Quality and Records Manager

Quality and Records Manager

Quality and Records Manager

Quality and Records Manager

Quality and Records Manager

Quality and Records Manager

Quality and Records Manager

Quality and Records Manager

Quality and Records Manager

Quality and Records Manager

Associate Manager - Communication Planning and Strategy

Clinical Quality Reviewer - BCBA

Product Quality Engineer, Hardware Quality and Reliability

Patient Resolution & Complaints Administrator

Dispute Resolution Associate

Senior Tax Reviewer

Dispute Resolution Associate

Events and Client Experience Manager

Events and Client Experience Manager

Quality and Insights Manager

Full-Service Restoration Reviewer

Senior Dispute Resolution Specialist - Investment and Advice - 24 month fixed term contract

EDHR Reviewer - Quality (Molding)

Quality Review Specialist

Senior Fraud Reviewer

Mortgage & Protection File Reviewer

Customer Resolutions Specialist

Electrical Engineer- Warranty and Quality

Sales Expert - Reviewer

SW Development Manager, Trainium Manufacturing, Quality and Reliability

Satellite Quality and Test Technician

Dispute Resolution Specialist

CS Resolution Specialist ML

Staff Data Scientist, Discover Personalization and Quality

Clinical Quality and Safety Specialist (RN / PA)

Quality Manager

Implementation and Client Analytics Manager

English to Portuguese(Brazil) Patent Agency/Translator/LQA Reviewer

Client Advisor

Special Education Aide (Communication Language and Social Skills)

Client Training and Adoption Specialist

Process Risk and Compliance Operations Manager

Common Questions